Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 8: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Shillong, Ahmedabad, Agartala, Delhi, Bhubaneshwar, Kolkata, Kālna, New Delhi, Chhindwāra, Baikunthpur, Pune, Dehra Dūn, Roorkee, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Total Blackout | 22 minutes ago |
|
Shillong
|
Wi-fi | 2 hours ago |
|
Ahmedabad
|
Wi-fi | 3 hours ago |
|
Agartala
|
Internet | 5 hours ago |
|
Delhi
|
Internet | 6 hours ago |
|
Bhubaneshwar
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kuldeep Bhardwaj (@Henryteris) reportedFacing continuous issues with Jio internet for the past few days, and there’s still no proper response or resolution. What’s the point of paying for 5G if we can’t even use it properly? No callback from the IT team either. @JioCare @reliancejio #jio #poorservice
-
Himashu Tyagi (@tyagiji2611) reported@JioCare @JioCare @jio_fiber Mycomplaint is neither being resolved nor evenproperly registered.I have tried every possible channel,and in the end,I have to tweet about it. Instead of providing a solution,you are again giving me another option.I need a proper resolution,not another option.
-
Tejas Raman (@tejasraman4) reported@JioCare Sure, I’ll DM you my Jio number. Please help me cancel the ₹199 queued recharge and process the refund to my original UPI payment method. Thank you, Tanya. @JioCare @reliancejio
-
ABDUL AHAD عبدل احد (@ABDULAH8977859) reported@reliancejio @JioCare please provide resolution.
-
ᴛᴜsʜᴀʀ ᴋ. (@tushar0nly) reported@JioCare @reliancejio So please don't ask me to reschedule another visit. Kindly escalate this to the concerned field/network team and get the faulty box repaired/replaced urgently. My urgent work is getting affected. Request ID: SR00002N7VA. Please resolve on priority. (2/2)
-
Nikhil Patkar, Tax Consultant ✍️ (@patkarns) reported@JioCare Team Jio, why you repeat one same reply again and again u r staff clearly denied for connection,I think you didn't check my evidence sent to you in e mail. I don't want to post publically . I am maintaining dignity. Pls solve this issue till Monday evening else refund my money.
-
Amit (@amitkrtweets) reported@JioCare @reliancejio I can’t raise a service request for my home JioFiber connection from Bangalore.parents cannot troubleshoot the router onsite. Please send an engineer to inspect the issue directly, why is it required to stay closer to router place a request. Need help.
-
Payel is Creating 🌙 (@DesignedbyPayel) reported@JioCare saw, generic response of have patience is not working @JioCare !! i have been having patience waiting for people to fix it since 6days. @JioCare is not having any urgency for its loyal long term customers- solving or doing a full refund if cant solve - is the problem here. shame
-
CBR (@Annunaki1011) reported@JioCare No resolution yet
-
Abhinav Anand (@Abhinav_and03) reported@reliancejio After repeated calls on 5–6 Aug, I complained about the representative's alleged false commitments and conduct. Jio acknowledged my email but sent a generic technical-support response. No formal complaint/docket number, no substantive investigation, no resolution.
-
FM (@faheem_malik) reported@JioCare Techinician is not attending the call.. what is the process to terminate the service?
-
Nagendran Bharathy (@inagendranbhy) reported@JioCare All of this has been done, yet there’s no proper resolution…. kindly make sure, a bot doesnt reply to this…
-
avdhesh (@avdhesh_99) reported@reliancejio down in sultanpur Sultanpur Entire distric from 10 month Need grab u
-
Dr Ratan Saini (@drratansainidb) reported@JioCare These automated replies have no value. Customer is suffering and you are happy with using AI to reply the tweets here. Ashamed of such a worst service provided by Jio.
-
Praveen Kumar (@Praveen3513404) reported@JioCare Hi All, I am unable to receive and make call at my location, i live in East Delhi, below is my address: 3/59 khichripur colony, near vishwakaarma mandir, Delhi-110091. Several Jio users at my location are facing same issue.
-
Payel is Creating 🌙 (@DesignedbyPayel) reported@JioCare at night if you get someone to pick up the call they say “oh after evening, no engineer is available” and this same loop is going on since 7 days since installation of my @JioCare airfibre!no service could have been any worse! the harassment i faced from @JioCare is unimaginable
-
Dhruva Wani (@Dhruva_wani_17) reported@JioCare I had also mailed the customer care Please resolve my issue
-
Rakesh Kumar Mahato (@mahato7) reported@JioCare Request ID: SR00003DGN13 has been rescheduled multiple times. Other Service providers assistance are better. Please let me know the procedure/formalities of surrender the connection.
-
Prabu Rajan (@prabu10rajan) reported@JioCare @reliancejio @JioCare Guys it’s now been 1 week. Still nothing is fixed. Just fake assurances from your customer care. No resolution, still no internet.
-
sajal khandelwal (@sajal_1998) reported@JioCare @reliancejio Such pathetic service 30 mbbs speed promised not even getting 15 mbbs have complained multiple times but the issue get resolved for 15 days then again same issue start popping up
-
Rakesh Singh Parmar (@rakeshsingh1115) reported@JioCare @reliancejio 1,500+ subscribers will collectively PORT OUT to another network, and we will file an official complaint with @TRAI & National Consumer Helpline for paying for services we never received for 3 years! Take action immediately or lose the entire area!
-
Rohan (@dinesh4net) reported@JioCare almost 24 hour but my broadband not working naa customer care ,naa area engineer,naa tweeter kisi ko kuch nahi pata kab chlaega
-
Navneet Kumar (@NavsharmaAIB) reported@JioCare That number is linked to banking, logins, OTPs, everything. This isn’t a small issue. This is user security at risk. Fix your process. #Jio #Telecom #DataSecurity
-
AG (@ash_goel) reported@reliancejio 4th day in a row the fiber connection is down in Gurgaon. No help whatsoever. This is the level of service for a Rs 36000 annual connection.
-
John Snow 🥷 (@psychspy007) reportedStill NOT resolved, @JioCare! No internet, calls or basic services, and your AI keeps repeating the same useless response instead of connecting me to a human. This is beyond frustrating. Fix it NOW. Enough is enough! 😡
-
Ashutosh Ranjan (@ashutosh281278) reported@Srj_bit @JioCare Why this service negligence. who is responsible ?
-
MohammedFeroz (@ferozoffcial) reported@airtelindia @Airtel_Presence one of the worst automated customer care. Recharged with unlimited 5g package, but base data is consumed even though phone showing 5g network. Will definitely port to @reliancejio as soon as recharge is due on 12 aug
-
Yashwanth (@Yashwanth0718) reported@reliancejio @JioCare My JioFiber issue is still unresolved. Customer care only gives an automated rainfall message and disconnects. I also tried rescheduling, but no engineer slots are available in Hyderabad. Req Id: SR00003DHLCH. Please assign an engineer urgently.
-
AD (@Thalassophil_AD) reported@JioCare Jio team has not done anything yet, why so much delay in resolving poor network issues? People are paying for the services Jio is not able to rectify.
-
Bhagirath Maurya (@bhagirathmaurya) reported@JioCare It was sheduled on 7th Aug, now it is blank, 6th day no internet... 6 days and there is no slot available. What a pathatic service or reason...