Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Chennai, Varanasi, Chhindwāra, Guwahati, Bhopal, Salem, Fatehpur, Jaipur, Mumbai, Kolkata, Ahmedabad, Pathanāmthitta, Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 49 minutes ago |
|
Chennai
|
Internet | 2 hours ago |
|
Varanasi
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushant Kolhe (@SushantKolhe) reported@JioCare Your service is third-class. There isn’t even proper network range. Truly a trash service."🙄💢😤 Even the 4G internet is really poor..And don’t even get me started on your customer care. You keep calling repeatedly to ask for recharges, but when there’s an issue, you
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ROHIT KUMAR VERMA (@ROHITKU24477625) reported@JioCare I have told clearly that i want to cancel my order as it has been a month
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Prabhjot Singh (@Prabhjot5899) reported@JioCare @JioCare Engineers just visited and WiFi worked for 2–3 minutes, but it stopped again right after they left. Issue is still NOT resolved. Why is this being closed without proper fix? Please assign a competent engineer and resolve this permanently TODAY. Enough ofrepeated template
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Sahil Raj (@sahil_raj62647) reported@JioCare extremely pathetic service of jio air fiber.....no connectivity for last 04 days. No customer support number also.wasting my time with AI
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Meet (@Mee5554Mee) reported@reliancejio Poor customer service experience. I’m outside India, my SIM is damaged, and even after sharing documents many times, no resolution. Need urgent help.
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sunil kumar (@ptani290000) reported@JioCare Your sales person harrase us so where to complaint. Are you mad.
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Pramod Jhawar (@PramodJhaw92330) reported@reliancejio But still unable to use service. No one is guiding properly. Please look into this
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Himanshu Joshi (@himanshu32211) reported@JioCare Jio id - 915223379330 and mobile no - 9910798258 Could you please open a service request to get engineer assigned , last time the service was restored after 5 days and app only keep changing the service restore time again and again which result in delay
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Tarun Jha (@Tarunjha2802) reported@JioCare Now when I call your customer care, they disconnect the call without any confirmation as per their wish. I have never seen such arbitrariness till date.If the customer care cannot handle it,
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Satish Prajapati (@SPrajapati7347) reported@JioCare Even after raising a complaint and waiting for several days, my refund (SR0000334FQJ) has not been processed. This is extremely disappointing. I am now escalating this matter to higher government authorities due to your continued delay.
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Himanshu Joshi (@himanshu32211) reported@JioCare 915223379330 and mobile no - 9910798258 Could you please open a service request to get engineer assigned , last time the service was restored after 5 days and app only keep changing the service restore time again and again which result in delay
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ashish agrahari (@ashisha68008074) reportedDear Reliance Jio your network and internet speed is too much worst now days from last one month it's break the cll during talking proper voice is not coming and going it's breaking @reliancejio @JioCare dear @TRAI please do something for public you have given free hand to them
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Saurabh Bidwai (@Saurabh_Bidwai) reported@JioCare You have all the details, check history. N you share these priority service messages but when contacted customer care she hung up on me. Is this your priority service?
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Pramod Jhawar (@PramodJhaw92330) reported@JioCare I am asking to enable my internet service but you are much more interested to sale product. Please resolve my problem
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Aditya Om (@AdityaO16295209) reported@JioCare @reliancejio Absolutely unacceptable service from Jio AirFiber. 2 weeks of continuous WiFi issues with no proper resolution. Your team misled me about downtime compensation and is now denying it—this is outright cheating.(1/2)
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Shrinidhi Yeri (@ShrinidhiYeri) reported@JioCare @jio_fiber @reliancejio I don’t know what’s the problem I just reset my router and now it’s not showing in my Jio app and only one ssid is showing in web version of my Jio. Seamlessly it should be integrated such a bad experience
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Manish Kumar (@ManishKuma17936) reported@JioFinance1 @JioCare @CareJpb a recurring issue while opening my zero balance account. I completed the application + Video KYC 3 times, but every time the application resets and asks me to restart the process again. JPBA400052657162 JPBA400052457967 Please check and help.
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TEJAS (@tejasj01) reported@JioCare I hv raise the issue 3 times to ur customer support. SR000032VBWJ SR000033OJR1 SR000034L8V7 but still not getting any reply or refund
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kiran bayari (@Kiran_bayari) reported@JioCare @JioCare ha ha how stupid, i won't send the info openly, so please enable your private chat, or leave me a message so i can give you information. @_MukeshAmbani Thanks
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Mohit (@dilsemohit) reported@JioCare This is the 7 th day of my complaint and no one is coming to look after kya bakwas laga rakhi hai tum logo ne?? Har baar same hai idiotic reply??? No one came ..no one coming..no engineering visit.. getting rescheduled automatically... What the hell wrng is with u ppl
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kishor gohel (@gohelkishor04) reported@JioCare So they extend my validity or I have to lose my non working period due to @JioCare I recommend everyone never subscribe Jio very poor service
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Er . Raj Kamal (@RajKama92852499) reported@JioCare please your jio network very poor last 6 days no calling and no 4G speed , Village Nagau,post Hiran gaon , Tahasil -Tundla , District -Firozabad,up pin 283103
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V A M S H I (@rebelstar010) reported@JioCare Facing jio network coverage issue for the past 2 months multiple times i followed up but no use.
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Yash kumar (@YashKumar_1991) reported@JioCare current status of service request - SR00002KSCDC
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Srivatsan Padma (@IamSriAju) reported@JioCare I am trying to connect with you fibernet customer care but looks like it doesn't even exist
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luvkush tiwari (@luvkush_tiwari) reported@airtelindia i am porting my mobile no. From your service... because when my recharge plan expires you stop my incoming calls. Going to @reliancejio because in jio after recharge expires. There is no blocking of incoming calls.
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CapitalClues (@GeekInWork) reported@JioCare i am facing false promises to initiate disconnection once current bill paid , i pay the amount and then no step taken to intitiate disconnection, no email id shared etc, need help as I moved out of city to place with no broadband
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BiswajitMaity (@biswamaity2305) reported@reliancejio @JioCare @_MukeshAmbani Please help us jio service is too bad please look into it.
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Shishir Rakshit (@shishir_rakshit) reported@JioCare Why is the jio appellate no. not reachable from past 6 months. After selecting all the options and at last when the call is about to connect with support, everytime the call drops.
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RAKE (@BALA_RAKE) reported@JioCare What is troubling you in sharing your policy for post paid internet outage for more than 2 day