Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 6: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Mumbai, Indore, Pune, Kolkata, Delhi, Guwahati, Nashik, New Delhi, Jabalpur, Patna, Jaipur, Ranchi, Dehra Dūn, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 14 minutes ago |
|
Mumbai
|
Internet | 43 minutes ago |
|
Mumbai
|
Internet | 53 minutes ago |
|
Indore
|
59 minutes ago | |
|
Pune
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Rishab Jain (@rishabjain1989) reported@KaurSimran23710 @JioCare Airtel Black Priority customer here. Facing persistent poor network coverage, call quality issues, & slow internet speeds at my primary work location despite multiple complaints. Lat: 21.1880959 Long: 81.6927374 Need urgent resolution from the network team. @Airtel_Presence
-
BLACKLISTEDMJ (@BLACKLISTEDMJ31) reportedWhy jio stopped various offers in broadband?? Wireless broadband?? No compitition? Ignore customer?? @JioCare also no helpline x account for jiofiber wireless air fiber
-
Oskar Schindler (@gallo_banthi) reported@JioCare Hi, thanks for your concern. I don't want to wait further and waste time of mine and your engineers. Please cancel/close all existing service requests and relocation requests. Soon i will raise request to discontinue using your services too. I guess i already found alternatives.
-
Sharad Sethi (@SharadSethi28) reported@JioCare Stop using jio worst company More than 72 hours no internet in wifi ..I am suffering you will also suffer change into airtel Vodafone stop using jio
-
Ravi Sinha (@SinhaRavi92501) reported@JioCare Worst signal in Sector 36, especially on Valley Shilpi Road, Kharghar. Complaining since the last 14 months, no one is taking action. Worst service.
-
Ravi Sinha (@SinhaRavi92501) reported@JioCare Worst signal in Sector 36, especially on Valley Shilpi Road, Kharghar. Complaining for the last 14 months, no one is taking action. Worst service.
-
Digvijay Bhardwaj (@Digvijaynikku) reported@JioCare No solution till date by Jio fiber team..not able to Reset password on Jio app for my Jio fiber .no call received...very very worst service by Jio fiber
-
Riyaz ahmad (@riyazahmad2321) reported@JioCare shared information with this hope that your tech team will resolve the low internet speed and network connectivity issue asap...
-
Shekhar (@ShekharP4091) reported@JioCare So you are asking me to wait for 3 days for an engineer Visit? Is this the standard of jio service? @TRAI @reliancejio
-
Teayakkar (@T__Chai) reported@JioCare I already received message for cancellation. What do you mean that cancellation is still in progress? But there was no communication related to refund. It's been 9 days. There is no option to contact customer care on provided number as well.
-
Apoorva (@5159Apoorva) reported@JioCare : trying to get my problem resolved for over a month now. I do not want to continue the wi-fi connection and I have paid the bill. I can not get hold of a real person on the customer care helpline. What do I do?
-
Vibha Shastri (@ShastriVibha) reported@JioCare Facing very low internet speeds on the Jio 5G network for the last 3 days. Browsing, streaming, and app usage have become extremely slow despite having good signal strength. Please look into this issue and resolve it at the earliest. #Jio #Jio5G
-
Pawan Chaurasia (@PawanCh79546639) reported@JioCare "Still no one has arrived for my service request. The person assigned is saying he won’t come today and it will be done on Monday. Is this the kind of service you provide? It feels like customers are being taken for granted."
-
Ankit (@justrightfact) reported@JioCare @TusharPania Just see their response I had been facing the issue since 4th and these shameless one's are keeping on delaying it. And those bullshit helpline number doesnt let me talk to an agent . Just DM me once so i can let you know the whole issue
-
A.Shaadab (@AabishShad86623) reportedJio shame on you Even I change network to 4g after also network is not working @reliancejio
-
Soumya Chatterjee (@the_chatterjee1) reported@JioCare @reliancejio This was not helpful and I am unable to raise a ticket in your app as well. If this does not get resolved in the next 24 hours, I will go ahead and file a complaint in the consumer forum. Thank you! @JioCare
-
S S Ranjan (@SSRanjan17) reported@JioCare @JioCare, the reason is incorrect. The engineer who visited revealed, there is 1 extra idle connection in the junction box. Whenever a complaint raised, the technician disconnects another customer’s connection to restore the complainant’s connection,resulting recurring disruption
-
Rocky (@harsha100th) reported@JioMart_Support @reliancejio One of the worst brain is operating @JioMart_Support because of them for sure in their online grocery will go for toss and useless and worst person heading the team. To cover for his salary l, reliance is forcing charges on customers
-
हेमंत पुँगलिया (@hemantpungalia) reported@JioCare @reliancejio @PMOIndia See the seriousness against customers from last one hour hold my call and before call connect the worst AI Machine is full headache, this is called indian telicom service in india, And best is that no government person take action. Really Great 😡
-
vivek (@hvivekw) reported@Hardism This is not limited to @JioCare . Most service providers in India take their customers for a royal ride every day.
-
Dinesh Yadav (@DineshoYadav) reported@JioCare @reliancejio Do you even care or not?? Kindly update on what are you "activity " working on? I don't see any "actions" being taken to resolve my issue.
-
Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare So according to you guys the outage was because of the customer and @reliancejio has no role in it. 36 hours of outage is not part of your guidelines and customer has to bare to cost of incapability of @reliancejio to resolve an issue related to mass outage. Jokers
-
Birdseye (@Dilip69141568) reported@JioCare @jio_fiber @reliancejio internet down from 3 days have called 15times no resolution from your end, what pathetic service are you guys running. Complaint number SR000037127D. Let me know how to cancel the connection
-
Amit Kumar Ojha (@AMITKROJHA7) reported@JioCare @reliancejio @RIL_Updates No Update no change in status ... Broad band down from more than 2 wks .. nothing has been done so far
-
90bornspoilt (@90BornSpoilt) reported@JioCare Pinged all the details. Let's see how frequently you address this issue and gain the trust
-
Vaibhav Anand (@Vaibhav52707176) reported@JioCare Still no update or resolution of issue I want refund I have had enough!!
-
Dhruv Tyagi (@iamdhruvt) reported@JioCare Your technicians keep postponing the service day after day. I raised it yesterday morning and till now no one has come to fix the internet. Why do you charge per month full charge if your service is this bad? We dont get network here so we rely on wifi
-
Ujjawal Dudani (@DudaniUjjawal) reported@JioCare @reliancejio @JIOAIRFIBERIN how soon can I expect this service will be resolved and you will give solution to my points.
-
Aditya Shukla (@Aditya_Shukla03) reported@JioCare @jio_fiber UR technician Bhavin took the otp yesterday saying he does not have adapter currently and will come back at 6 pm and replace it. I called him and again told me he will come in the morning today Now he denied visiting PLEASE SEND SOMEONE 2 VISIT FIX THE ISSUE.!
-
Aditya Shukla (@Aditya_Shukla03) reported@JioCare @jio_fiber UR technician Bhavin took the otp yesterday saying he does not have adapter currently and will come back at 6 pm and replace it. I called him and again told me he will come in the morning today Now he denied visiting PLEASE SEND SOMEONE 2 VISIT FIX THE ISSUE..