Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Hyderabad, Kolkata, Chennai, Jaipur, Bengaluru, Madurai, Pune, Lucknow, Mumbai, Ahmedabad, Bhubaneshwar, Jodhpur, Bhopal, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 38 minutes ago |
|
Hyderabad
|
Wi-fi | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Chennai
|
Phone | 4 hours ago |
|
Hyderabad
|
Wi-fi | 4 hours ago |
|
Jaipur
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kanishk (@kosakanishk) reportedIt took these long days for the issue to be rectified, where is the compensation ? All these days the amount paid for the recharge and data gone. Where is the compensation ? @JioCare @reliancejio Case raised - 22nd March Resolved - 9th april SR000031NS2J
-
himsyaaaar (@heee__man) reported@JioCare If this is not fixed today, I’m done for sure. By far the worst customer service experience—delays, no accountability, and endless template responses. Completely unacceptable. #CustomerSupportFail #jiofiber @jagograhakjago
-
Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reported@JioCare @DoT_India @TRAI Operator falsely closing complaints without resolution” Service request marked resolved but nothing is fixed still facing severe congestion and poor indoor coverage Signal around -119 dBm 4G 5G unusable Stop false closure take real action and resolve permanently
-
Suman (@gumsumgudiya) reported@JioCare It's exactly one month since I made the payment. You have held it with you without providing service. It has to be refunded with interest. Otherwise it is not acceptable
-
Shripad Supekar (@supekar15710) reported@jiocare @jio_fiber @_reliancejio PExtremely frustrated with JioFiber service. Despite multiple follow-ups via calls & emails, there is no response from your team. Service request is closed automatically even no engineer assigned, and the service remains unusable.
-
Rinku Kumar (@Krinku4549) reported@JioCare @jio_fiber Regarding JioFixedVoice Number +91915223679932 I would like to point out just how old this connection is; furthermore, the range of your router is so poor that I cannot even connect my mobile phone it doesn't work properly even within a distance of 3 to 5mtr
-
Sunny Goswami (@SunnyGo05783366) reported@JioCare @ARIF2204 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service
-
Partho (@Partho222035) reported@JioCare Internet down since yesterday, yet service requests marked “resolved/on hold.” Technician admitted society-wide instability due to tower upgrade, but OTP closure still demanded. Why false resolution updates when issue unresolved? #JioFiber #Refund #Accountability
-
Singh (@vpst2005) reported@JioCare What a gr8 job, all requests were closed without any resolution and neither any person visits nor any refund received. should I go to consumer court now?
-
Satyan Kasturi (@SatyanKasturi) reported@reliancejio I got a new Jio fiber linked to my mobile 8939999758. It has been down for 5 days and I am unable to get a response from Jio. Worst experience. Would someone care to connect
-
Neeraj (@Neerajl30) reported@JioCare And how many times do I have to tell you that Jio never send any sms , only have the order reference on the app and since that day I have been making complaints to your team and you are shamelessly refusing to register the same
-
Kunal Jadhav (@jadhavkunalp) reported@JioCare Already Tell You Cancel My Order And Refund My Payment I Have Not Required JIO. Already we purchased Airtel Not Required Your Service Refund My Payment Immediately
-
Sunny Goswami (@SunnyGo05783366) reported@JioCare @Vikrantsingh454 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service
-
Anonymous (@akashbajpayi824) reported@JioCare Shared the details, hoping fir a quick reply and solution. Your support services and delay in technical restoration has made the user experience terrible. Never expected such thing from an established brand like you @JioCare @reliancejio
-
Arani Majumder (@AraniMajumder) reported@JioCare Team, there is no further issue here. Are y'all bots? As clearly mentioned, I have moved on with a different provider, AFTER your team mentioned they cannot fulfill my requirements.
-
Navaneeth Vijayan (@nvnth_vijayan) reported@JioCare The DM was the same generic message I always get—link to service status + reschedule. No one even checked the chat history. Nothing works, which is why I posted on X. After all that delay, this DM showed how pathetic the service is.
-
Shahbaz shaikh (@ShaybaazShaikh) reported@JioCare Its been more than 5-6 days since i booked sim still no delivery either, i wanted to proceed for cancellation still not satisfactory response from customer support jio only delay and delay order number NO00015CUFRJ
-
Abhishek Pandit (@abhi_0341) reportedIt’s been 10 days since I made the payment for JioAirFiber, and the installation is still not done. One of the worst, most pathetic services and there’s absolutely no proper response or support from customer service. Please process my refund. @JIOAIRFIBERIN @reliancejio
-
Swapnil singh (@Swapnil12111996) reported@JioCare When my old connection will be uninstalled from home ? Dear Customer, UNINSTALLATION appointment of your JioFiber connection with Order no. CO0001R8LEDZ has been scheduled on 08-Apr-2026 between 10:00:00- 10:30:00. No one came yet till today no calls
-
Manoj Kumar (@manojpathak91) reported@JioCare Is any action taken by support team?
-
Kunal Jadhav (@jadhavkunalp) reported@JioCare Very Is My Payment????????😡😡😡😡😡😡😡 Third Class Service😡😡😡😡😡Don’t Require Your Service We Already Installed Airtel Send My Amount Immediately 😡 Dear All Don’t Send Advance Payment To Jio For Installation They Not Given Refund Amount If Installation Not Done
-
sai sruthi (@SaiSruthi_M) reportedI don't know wt the hell is wrong with @reliancejio and @JioCare . I had an active plan of recharge and yet I couldnt access the @GeminiApp pro subscription nd I don't see a reason. It has too many loopholes just trying to get more customers. Resolve my issue .
-
Tawseef (@Tawseefsha) reported@reliancejio bill payment of Jioairfibre paid via paytm however my account is suspended. Kindly help to restore services
-
Khalid pasha (@crazy4u646) reported@Airtel_Presence 10 days completed still a network issue not resolved Call mute,call drop no voice clarity @JioCare
-
Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reported@reliancejio @TRAI @JioCare Issue is NOT resolved still facing same problem indoor signal around -119 dBm severe congestion 4G and 5G unusable Your team is falsely marking complaint as resolved without fixing anything kindly reopen and arrange field engineer visit urgently #jiofail #jiodown
-
pravesh maheshwari (@pravesh95kumar) reported@JioCare @JioCare This is a follow-up on my previous complaint regarding extremely slow internet speed on my Jio AirFiber connection. It has already been 3 months, and despite multiple emails and tweets, there is still no resolution—only automated responses This is highly disappointing.
-
Pratik jha (@jha_pratik) reported@JioCare @reliancejio please give a call back and process for service disconnection and refund my balance amount
-
guwahatian (@Satyajeet148648) reported@JioCare @JioCare It’s not about one number. I’ve faced this issue continuously in Kahilipara. Raised it many times support just tells me to recharge, no real fix, even rude Look jio claims 5G but deliver ~2KB/s (pc connected, x running) Charging full for poor service. Fix this Pin 781019
-
Nipun Agarwal (@Neom1536) reported@JioCare i have raised complaint from mukherjee nagar delhi 1349 1 st floor but no engineer available in delhi n the person who is there not ready to solve the issue 9818335321 nipun agerwal my no
-
Charul Agrawal (Ms.) (@agrawalcharul09) reported@JioCare I am awaiting refund. Have already shared the details. I was told by the team that this will be done yesterday. What seems to be the problem now?