Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 6: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Ahmedabad, Meerut, Delhi, Mumbai, Agra, Bengaluru, New Delhi, Rājkot, Jaipur, Pune, Gurgaon, Kota, Nashik, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 10 minutes ago |
|
Ahmedabad
|
Internet | 6 hours ago |
|
Meerut
|
Wi-fi | 8 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Agra
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manoranjan Acharya (@acharya_manu) reported@JioCare my service request for jiofibre SR00002MBR9M not attended after lapse of 1 hours. It is a regular feature of breakdown. Do the needful
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Jayveer Ussa (@JayveerUss80620) reported@JioCare @reliancejio hi sir I forgot to do re kyc for my number and now I am unable to login my jio app and unable to do recharge please help me to do re kyc for my number
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Gautam Styles (@gautam1133p1) reportedUsed my @airtelindia WiFi until I tried shifting my connection locally. Called 10 times in 4 days, but customer care failed to connect me with local engineers. Terrible shifting service forced me to disconnect. Switching to @reliancejio now—let's see how they treat me.
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Raj Sharma (@raj_sharma70244) reportedVery poor network no calls no internet connection 3/4 day big problem please soal @JioCare @reliancejio @JioHotstar
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Prabhakar Gupta (@IT__Majdoor) reported@JioCare My JioFiber isn’t working (red light). I raised a ticket on 2 July but received no response. The Jio Centre said it no longer service my area. I’ve recharged till October. Please refund the remaining amount or upgrade me to AirFiber. This is severely impacting my WFH.
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TG (@teegeeman) reported@CoongCockroach @reliancejio @JioCare I have been using Jio broadband for over five years now. While the service is dependable and useful, the charges and quality are, unfortunately deceptive. When I pay for 300 Mbps, I get the additional OTT channels and other options, but the speed remains within 90 to 100 Mbps
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Shubham Kumar (@Shubham87151518) reported@JioCare Sir i am using jio phone 1 but your jio phone recharge plan 91 not support no - 6202710437
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desi style (@vedtiwari18) reported@JioCare @reliancejio @jagograhakjago Every new agent asks for my JioFiber ID, RMN, and the same details again. Do you even read previous DMs? Stop repeating the same process and resolve the issue
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Jayveer Ussa (@JayveerUss80620) reportedhi sir I forgot to do re kyc for my number and now I am unable to login my jio app and unable to do recharge please help me to do re kyc for my number @reliancejio @jio
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साहिल 😍 (@imSahil582) reportedNo use of Jio sim at all. Forget internet but unable to call indifficult times as waterlogging .Why do we have to pay hefty price if no service is ever provided. This is not for today or this month. Whenever light goes Jio services get nullified. @reliancejio #Jio #Nalasoparaeast
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Dr. Farrukh Shamsi (@FarrukhShamsi2) reported@JioCare What concerned team Only lip service You guys take money and penalise if it’s delayed but there is horrible support and no resolution of problem
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Arunendra Pratap Singh (@SinghArun1992) reported@JioCare @reliancejio @JioCare It's been days I am chasing on a small issue. Don't know where is the problem. Why I am not being provided with the requested details.
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sks (@skytalIndik4) reported@JioCare Sorry I was always I available. U have a loophole in your system to fake customers request to reschedule. I never asked for reschedule. Your team is playing with ticket type and status, all I need is a working internet at the end of day 11! What type of ticket u use is left to u
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Look ahead (@RajaJi30821441) reported@JioCare Your unlimited plan is simply cheating with the customer and it does not work That does not happen with the Airtel services It can't be like that Once the daily that you are package is over your this problem starts not before that and this is simply cheating @airtelindia
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Anish Abraham (@wolfden13x) reported@JioCare really what a wonderful experience you are providing. Wow I can't imagine what different experience would have been given. if this was a monthly billed customer. You are just taking a customer for granted who has already paid in advance.
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Viswanathan.B (@VishwaSunder) reported@JioCare My issue is clearly mentioned in the thread, what else you need? You guys are good for nothing.
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Manash Pratim Saikia (@manassaikia) reportedDear @JioCare, my JioFiber broadband service is disrupted again even after the previous complaint was attended. The same issue has recurred, causing major inconvenience. Kindly escalate this on priority and provide a permanent resolution. Service Request ID: SR00002M9NJ6.
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Ashish Palav (@palav_ashish) reported@wolfden13x @JioCare All I get to hear from them is everything is good at the backend. And basic troubleshooting like I'm unaware as to how you do that!! 16th June se chal raha hai yeh and zero resolution. I've paid annual plan re or else I would change.
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Anshul Pathania (@Pathaniaanshul7) reported@JioCare You have done the speed test when there is internet but i am facing problem of frequent internet connectivity failure.
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Divyansh singh (@divsingh14) reportedMy internet is not working. I'm not able to connect to the jio support, I tried multiple times but after one ring, call gets disconnected @JioCare
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Abhijit Biswas (@zataksboy) reported@JioCare Monday to Friday, I'm at the office, and no one is home during that time. How can this issue be resolved? This type of issue has been ongoing for the past.
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it's Bedil 🇮🇳 (@iamBedil) reported@JioCare I want to surrender this connection if you not solved this issue
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Fenil Shah (@Fenilvshah89) reported@JioCare Kindly provide link to register the complaint
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balaji (@balajisitecore) reported@JioCare Today appointment auto rescheduled to evening 7 to 8 pm. Really pathetic service . Its been 4 days and no proper resolution. One more wfh day lost. Plz intiate disconnect request
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Rakesh Gupta (@Axidental_tweet) reported@JioCare Can I get a response? Or is your social media support just as unresponsive as your service?
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REBEL vikki Reddy (@Vikki_ICTian) reported@JioCare What if I send you the screenshots ??? Who the hell will about their WIFI speed is slow?? Come on man
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Chennai Paiyan 𝕏 (@ChennaiPaiyanof) reported@JioCare Hi past 2 days I didn't use jio fibre because of service engineer delay . Will you extend my validity by extra 2 days? Are any voucher?
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Puneet Yagnik (@punityagnik) reported@JioCare @jagograhakjago @trai please intervene and help as Jio is not refunding the money. Neither they have a tat to refund nor they are bothered about the issue.
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Pawan Choudhary (@Pawan311018) reported@JioCare recharged with the ₹899 plan on 16 May, which included a JioHotstar subscription. However, it is now asking me to subscribe again. I have been contacting customer care for the last five days and have also emailed them as instructed. i used same 899 pack from last nov
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Jaydip Padsumbiya (@Jaydip_1991) reported@reliancejio @JioCare Not assigned any engineer for the scheduled Service request raised for 05-JULY-2026 6 PM. Waste of customer time and facing same issue multiple times. Every time customer have to face problems. Very pathetic service.