Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Chandigarh, New Delhi, Chennai, Chhindwāra, Patna, Indore, Bengaluru, Jabalpur, Delhi, Durgapur, Vijayawada, Ahmedabad, Cochin, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 minutes ago |
|
Chandigarh
|
Internet | 39 minutes ago |
|
New Delhi
|
Total Blackout | 1 hour ago |
|
Chennai
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tejinder (@Tejinder_dass) reported@Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.
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Nabhoneel (@Nabhoneel88) reported@JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani
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Irfan khan (@irfankhanzirfan) reported@reliancejio due to high voltage adapter burnt sir.. send a agent for help
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Siddhartha daga (@siddhartha_daga) reported@JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?
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Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported@Saurabh_Pinch @reliancejio Worst network jio ...
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting
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ट्रम्प शर्मा (@SOXL007US) reported@JioCare worst WiFi service Switch to @Airtel India for best experience l
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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Umang Shah (@cryptoumang) reported@JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.
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Chavda Devang (@chavdadevang) reported@JioCare @jiocare Dear Support Team, I am writing to complain about the poor internet service on my connection. I have been experiencing frequent disconnections, very slow internet speeds, and unreliable connectivity. This issue has been occurring repeatedly and is affecting my work..
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Owais Ahmad lone (@Ovais46750771) reported@JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare I didn't hear anything from you, also engineer also not visited from morning. Tell me is jio internet is down woldwide ??
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Virendra Rakesh (@RakeshVirendra) reported@JioCare Its your job to call the customer and confirm the appointment, and why no one visited today
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Tyson Vignesh (@vickygeetha28) reported@JioCare I am experiencing issues with my Jio fiber today. Router has green light but no connection since morning. Please help.
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WildBwoy (@WildBwoy) reportedI am the only one who is suffering from this pathetic internet service of @JioCare or is it for everyone
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Ajay Koul (@ajaykoul43) reported@JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup