Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Nashik, Kolkata, Chhindwāra, Dehra Dūn, Pune, Indore, Jabalpur, Mumbai, Bhopal, New Delhi, Hyderabad, Delhi, Bengaluru, and Latur.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 11 minutes ago |
|
Jaipur
|
Internet | 11 minutes ago |
|
Nashik
|
Internet | 33 minutes ago |
|
Kolkata
|
Internet | 33 minutes ago |
|
Chhindwāra
|
Internet | 47 minutes ago |
|
Dehra Dūn
|
Internet | 49 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
pankaj (@pankmech) reported@JioCare @JioCare Day 15: My connection relocation request is still pending after 15 days. Repeated follow-ups have not helped. This delay is unacceptable and gives the impression that existing customers are not valued. Kindly resolve this issue urgently and share a clear timeline.
-
Dhiraj Kumar Jain (@Dhirajjain68) reported@reliancejio @JioCare It is most unfortunate that we still booked jio inspite of knowing how poor service it is.
-
Ram Mishra (@mishra1969) reported@JioCare shameful jio care . Change your name to jio , we don’t care. Your chats are useless and provide no solution.
-
Nitin2410 (@Nitinsuvarna) reported@JioCare No one has called me yet! Why does it take so long to just replace an adaptor? Today is the 4th day without Cable network! Is Jio going to extend me the 4 days as compensation?
-
Ritu bhagat (@Ritubhagat19) reportedI’ve been an esteemed @reliancejio customer for 6+ years using your highest postpaid connection. I want to continue, but I'm facing terrible indoor 5G coverage since launch, getting speeds of just 7 to 10 Mbps even though a 5G tower is only 50 meters away. Raised multiple complaints, but it gets closed with a generic reply "no issue found" message. Still no actual solution or proper response from the Jio network team of Gujarat circle. Please look into this seriously and resolve it. @JioCare @reliancejio #JioNetwork #JioGujarat
-
SADGUNA (@Sadguna_12) reported@reliancejio @JioCare My Jio signals are dead even my jio AIR fiber isn't working no network? Where is the trust
-
हूँ आवारा (@HoonAwaara1) reported@JioCare @reliancejio No internet connectivity for the last 5 days. I have called customer support 4 times today alone and even visited the local service center, but there is still ZERO resolution. This is severely impacting my work.resolve the issue immediately.
-
Prafful (@mr_prafful) reported@reliancejio @JioCare Still issue remains open!!
-
Mridul Mallick (@MridulMallick14) reported@consumercourtin @JioCare your executive prachi shirodkar from ratnagiri region has no sense of talking You have not recharged your mobile from last 90 days I'm deactivating your sim permanently. jio has no network in kokan area ,why should I have to recharge without any reason.
-
Amit Yadav (@Amityadav5902) reported@JioCare Problem not solved
-
Anilkumar (@ThonduruA) reported@JioCare Dear Customer, With reference to Service Request number SR00003AS57Z for your JioFixedVoice Number connection having JioFixedVoice Number +918913143199, we have scheduled an appointment with a Jio service engineer at your premises on 14-Jul-2026 between 11:00:00 - 12:00
-
ramesh (@rameshsheelam) reportedHi @airtelindia, @JioCare couldn't process a simple refund even after 60+ days. That doesn't give me confidence they'll provide better service either. My family has 5 Jio SIMs. Planning to port them to Airtel. Could you please guide me through the porting process?
-
Dinesh Kumar (@dineshkkumar_Er) reported@JioCare @reliancejio Have been trying to speak to your customer care executive since morning in regards to reinstallation request of Jio Fibre connection which has been cancelled as per scheduled date but not reinstalled today as was scheduled. Pls arrange a call back
-
vikas (@vikaskavi08) reported@JioCare please help me to disconnect jio fiber .. Very bad experience #dontusejiofiber
-
Sannan (@sannanvs) reported@JioCare @JioCare Can I understand what is the issue that we have not been able to fix for the past five days Dear Service Request no SR00003ASNS7
-
CA Jitu kotecha (@jitkotecha) reported@reliancejio @JioCare i have struggling to get Wifi and DTH connection in bharuch as i tried reaching one of person named Hitesh jain who is behaving terribly worst and saying get it done from some where else. I dont expect such kind of behaviour from employees/ technician of jio
-
Subhan De (@de_subhan_1000) reported@JioCare My JioFiber service has been down since 12 June, 6:30 AM. The technician visit was originally scheduled for 13 June, 3 PM. SR: SR00002MIRPC
-
Rushikesh Ukarde (@ukarderushikesh) reportedand engineers keep rescheduling visits without my consent. Customers are paying for a service that Jio repeatedly fails to deliver. This has been the worst broadband experience I’ve ever had. #JioFiber #CustomerService #InternetOutage @JioCare @reliancejio
-
R.Sriram Varadarajan (@sri_varad) reported@JioCare 1/2"System limitation" cannot be an excuse for 6 days of inaction. If your systems cannot assign an engineer for nearly a week, that's @reliancejio's failure—not the customer's problem. I've paid for an annual plan. Jio has taken my money but failed to provide the service.
-
DeepCantCode (@DeepCantCode) reportedHey guys, can anyone tell me how to connect to Jio customer care @JioCare when you have already raised a service request for JioFiber? yesterday's storm cut my JioFiber wire outside, and I have a deadline by 10:00 PM tonight I need internet ASAP. I have around 5.6 GB of files.
-
Manoj kumar மனோஜ் குமார் (@manoj_karthi) reported@JioCare Reschedule after reschedule for every next day and by Saturday (11th july) I made the call to toll free customer care number and asked them to cancel the order and refund me since no one appeared, they pleaded me asking me a chance for 1 more day, but I denied sharp and asked me
-
zivpn pro (@Output_100) reported@JioCare I’m experiencing very slow internet speeds on my Jio connection. Web pages take a long time to load, videos keep buffering, and the connection is unstable even with a good signal
-
Vaibhav (@vampirervaibhav) reportedShocked by the absolute fraud played by a @JioCare technician. Visited my home for a Jio AirFiber issue demanded ₹600 replace a POE adapter, providing zero official invoice. Is this how @reliancejio operates? Please investigate refund immediately @jagograhakjago
-
PJ (@thissidepj) reported@JioCare SR00003AUA93 service resolved. Great service by support engineer Mr. Gaurav
-
Mihir Mangaonkar (@mihir_nam) reported@JioCare @jagograhakjago Needed extension only after restoring not some after 30 days . As renewal is due soon . This regular from jio outages for several days . Last time also no extension given for outage for days by jio What if renew and again there outage for 30days
-
raj adhia (@raj_adhia) reported@JioCare Boss do you guys not understand english this has been done 100 times, id there is an issue in area what is my router gonna do
-
Ayush Chandel (@AyushChandel5) reported4/4 As a loyal customer, I genuinely feel misled and scammed by this experience. Either your representatives are giving false assurances to secure good ratings, or they aren’t properly trained on your policies. Both are unacceptable. I request @JioCare to investigate this
-
Vikram Kr sahani (@VikramKrsahani) reported@JioCare How to cancel my order
-
Mayank Kr Garg (@ImMayankGarg) reported@JioCare @JioCare I shared all requested details via DM but received no response. Please escalate my complaint and share the SR/escalation reference. Cancel my #JioAirFiber, reverse the incorrect bill, stop billing, or I'll approach the Appellate Authority and Consumer Court.
-
Pulkit-Jain (@Pjjrocks) reported@JioCare @JioCare any resolution?