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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 7: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Pune, Kanpur, Hyderabad, Mumbai, Lucknow, Ahmedabad, New Delhi, Jaipur, Kolkata, Aurangabad, Indore, Delhi, Nashik, and Jabalpur.

CityProblem TypeReport Time
Guwahati Internet 6 hours ago
Pune Phone 8 hours ago
Kanpur Internet 8 hours ago
Hyderabad Internet 9 hours ago
Mumbai Internet 9 hours ago
Pune Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dillikastar
    𝓛𝓪𝓵𝓲𝓽 𝓜𝓪𝓾𝓻𝔂𝓪 (@dillikastar) reported

    Hello @JioCare @reliancejio network issue at my area slow net and 2 to 3 line of network please resove unless I have to switch to another network

  • kms__adi
    Aditya Ranjan (@kms__adi) reported

    @reliancejio @JioCare Network Connectivity Issues in Village Rauna Guraru,PIN 824118 Dist Gaya Bihar (1/7) I would like to bring to your attention the severe mobile network issues being faced by residents of our village. Despite multiple complaints, the situation has not improved

  • VishalGoyal24
    Vishal Goyal (@VishalGoyal24) reported

    @JioCare Your engineer never picks the call , Is this the service expected from Jio . I will not recommend

  • mr_ppsc
    Pawan Pratap Singh Chauhan (@mr_ppsc) reported

    @JioCare @JioFiber 2/3 After failing to restore the service, I requested disconnection and a full refund. Instead of taking responsibility for the outage, your team is citing policy terms to deny the refund. Why should customers pay for a service Jio failed to provide? @JioCare

  • mohammedazhar0
    Mohammed Azhar (@mohammedazhar0) reported

    @JioCare I have facing data speed from 4 months every time your customer executive told we will fix issue but no improvement also my another some @ViCustomerCare giving best speed

  • Mr_GauravJain
    Gaurav Jain (@Mr_GauravJain) reported

    @JioCare Please go through my earlier posts to understand, you guys are seriously immature You said you are working on my issue closely but when asked for SRN you are asking me for verification details, are you nuts #jiofiber #jio5g

  • Soliloquyist
    Soliloquyist (@Soliloquyist) reported

    @JioCare have DM ed you a concern. Can you please help resolve at the earliest?

  • im_ars0614
    Abhishek Ranjan Singh 🇮🇳 (@im_ars0614) reported

    @JioCare @reliancejio I am using jio airfiber but service is pathetic,when we are going to complain by call IVR will say "your area have some issue and it will resolve" this is I am hearing from 10 days, atleast someone will talked then some solution can be came.

  • SanjayC33225368
    Sanjay Chaurasiya (@SanjayC33225368) reported

    @JioCare @JioCare Facing serious issues on my Jio number 6283450844 for the last 10–15 days. • Outgoing calls connect only after 3–10 attempts. • Many callers hear "Invalid Number" when calling me. • IVR on 198/199 is not working—key presses are not detected. Please investigate

  • DineshoYadav
    Dinesh Yadav (@DineshoYadav) reported

    @JioCare w/o any prior info or notice. This is not my fault, it is sheer negligence on Jio's part. I cannot keep travelling back and forth. Please arrange immediate digital/outstation KYC or escalate this to a principal circle manager for resolution. This has been pending for too long

  • HiteshDua86
    Hitesh Dua🇮🇳 (@HiteshDua86) reported

    @JioCare Again resolution date has been completely removed from the status in myjio app and the customer care number is also not allowing me to connect with any executive. IVR saying ur request has been put on hold and call gets disconnected. 3 days & no resolution/update @TRAI @DoT_India

  • Prashanthpc3
    Prashanth {PC} (@Prashanthpc3) reported

    @JioCare No never for 2 days how I should remain calm actually I paid 2 months in advance and almost all of my projects are over behind due to this. Who will bear my loss did Ambani bear or what? Why still the complaint has not been raised and no tickets are too raised

  • viruverma4
    virendra verma (@viruverma4) reported

    @JioCare @JioCare @reliancejio any one update the status on this service request no it pending from 1st of JUN.

  • arahmanf001
    Abdurrahman Farogh (@arahmanf001) reported

    @JioCare @JioCare Internet speed in Village Bhulepur, Ambedkar Nagar, UP has been very slow for over 6 months. I have contacted customer care many times, but the issue is still unresolved. Please improve network service in our area.

  • PratikKothari24
    Pratik Kothari (@PratikKothari24) reported

    @reliancejio @JioCare Fraud company and fraud executive They make me do payment on 4th June 2026 for new connection with promise it will be installed same day , but its 7th June no installation done and executive not picking up my call worst service i want my money back

  • SukkuChowdary
    $ukanya (@SukkuChowdary) reported

    @JioCare Customer care(international call service) is very rude. Please look into it.

  • SunilAg28584620
    Sunil Agrawal (@SunilAg28584620) reported

    Hi @reliancejio @JioCare i have requested for port my number from airtel to Jio and it is already a week but still that is in progress. I call customer care many time but i think they also don’t know what to do. They just raise a complain. Still no physical sim no number port.

  • rangarajbabu
    Rangaraj Sahu (@rangarajbabu) reported

    @JioCare Your team never contacted and the issue not resolved.

  • mk2722372
    mahesh k (@mk2722372) reported

    @JioCare @reliancejio # incoming call hold ? incoming call not coming , already phone restarted , but still same . pls help

  • BetalaSiddharth
    siddharth betala (@BetalaSiddharth) reported

    @Airtel_Presence @airtelindia - this is the third message which I am forced to send out today , because you're team has left me on a limbo both social media and the customer care team. And I am considering moving all my connection and relations with you to @reliancejio

  • kosakanishk
    Kanishk (@kosakanishk) reported

    @JioCare Not fair enough, I just want the issue to be attended with the specified time, till date this hasn't happened till now. So, worse

  • skpaanda
    ଶୁଭ୍ରାଂଶୁ Subhransu K. Panda (@skpaanda) reported

    @JioCare we have been experiencing pathetic 4G network speeds in 761008 for many months. The speed is almost zero kbps, and nothing is working.

  • xaheer0435
    zahoor qadir padroo (@xaheer0435) reported

    @reliancejio @RelianceDigital @JioCare One of the worst services. The internet is not working properly, buffering all the time, and the promised speed is never available. Please improve your service as soon as possible.

  • Agam1989Agam
    Agam Gupta (@Agam1989Agam) reported

    @JioCare Already shared required details but no help....

  • jagdish93035331
    jagdish (@jagdish93035331) reported

    @JioCare Dear Customer, Service request no SR000037PLSD has been raised in your account. You will receive an update for this request by 2026-06-13T16:28:02. To track the status of your service requests at your convenience, please visit MyJio App - finely i got solutions

  • PallavGupta013
    Pallav Gupta 🌻 (@PallavGupta013) reported

    @reliancejio is horrible

  • sushilnegi23
    Transhimalayan Boy (@sushilnegi23) reported

    @reliancejio plz network thik kr do mere location p 5g network plz 🙏

  • paritoshcs97
    Tariposh (@paritoshcs97) reported

    @JioCare How much time will it take to get resolved? Pathethic service and worst customer care executives! Do y'all even know what you're doing?

  • monomer_12
    MonoMer (@monomer_12) reported

    @JioCare Quiet frustrating. Last 7/0 days. Speeds fluctuate way to often. Streaming on YouTube Netflix etc is slow. Feels like jio is lagging. Why.

  • Ramvardhan14
    Ramvardhan (@Ramvardhan14) reported

    @JioCare I now see the appointment rescheduled to 8th jun which is 2 more days from now. What a **** service!!! Wasting time and money. #jio