Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 19: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Pālghar, Bengaluru, Cochin, Delhi, Jaipur, Vadodara, Indore, Kozhikode, Chennai, Bhubaneshwar, Ludhiāna, Kanpur and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Pune |
Internet | |
| Pālghar |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Muralidharan Palakal
(@murali_enright) reported
Customer Care has no answer to tech issues, even when using in single device the speed is consistently slow, Dont' make promises if you cant keep it, Be true when u make sales @reliancejio @jiocare
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Alok Kulbhushan Gupt
(@KulbhushanAlok) reported
@JioCare Internet not working for two days. Very frustrating as no clear timeline for resolution of this problem. Customer care has nothing new to say. Two days office work stalled already. #Jeofailed #Jeofrustrates #Jeolies
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Himanshu Vyas
(@whohimanshuvyas) reported
Still waiting to solve my problem @JioCare 🙏
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Muralidharan Palakal
(@murali_enright) reported
Was aghast when on call, the cus care cuts the call, and says we are disconnecting the call as there is no response from customer while I am still on call.. it keeps repeating no response???? @JioCare @reliancejio
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.
(@007Pnjb) reported
Ur maintenance engineer says this is a recurring problem u will have to switch on off ur router every day nothing can be done its AIRTEL TECHNOLOGY he used specific words.if dts d case dn to hell wid ur technology @Airtel_Presence i m switching to @JioCare fiber
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VBA
(@vivekbagrawal) reported
@JioCare have no support from any of the Jio fibre guys whom I have been reaching out to for some help with my connection. It’s been a week and have been going in circles.. please help?
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Hari Srinivas
(@ASHari_Srinivas) reported
As per the message from @reliancejio, I didn't request for reschedule, instead I wanted this to get it done faster. Now for your laziness, you are blaming the customer itself. Great work... 👏👏👏👏
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Sameer Buddha
(@SameerBuddha) reported
This whole week @JioCare has been down, I hope you are going to compensate us. We get a sms it's resolved but actually it's not working.
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Jinson Alukka
(@AlukkaJinson) reported
This is not the first time I would rather prefer @reliancejio broadband than @airtelindia as I can see the value of service provided by Jio is much better and the TAT is minimal. @airtelindia this is not a ethical behaviour by such an MNC.
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Muralidharan Palakal
(@murali_enright) reported
@JioCare if you understand my concern this should have been resolved by now, it is persistent issue, and by the time anything is done the plan duration will be over and the sufferer is the customer isnt it?
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Sachin Shah
(@sachinmshah1) reported
Ridiculous service by @reliancejio. Internet down for last 48 hours. SR raised but they keep rescheduling. Do they understand how difficult it is to deal with them. SR # SR00001AEF1V @RelianceJioCare @reliancejio
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Babai Dey 🇮🇳
(@babai20011) reported
@JioCare my uncle's jiojoin app is not working properly which is showing that "jio fixed voice not registered, try again later". But his wifi is connected. Kindly help ASAP.
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VANSHIKA
(@ChauhanVanshika) reported
@JioCare Your network sucks. Doesn't work at all & I've been registering complaints for months now but issue is still not resolved. Time to switch now I guess.
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Nishant Dixit
(@MeNishantDixit) reported
@JioCare Its 5th day and still waiting for Jio Fiber to be installed. The appointment has already been rescheduled 3-4 time for reasons known only to your team. I wonder if this is the service provided while installing then what it would be after it is installed!!!
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debanjana choudhuri
(@DebanjanaC) reported
There seems to be a major network outage today in #DelhiNCR @airtelindia @JioCare @tatasky Been over four hours… and despite repeated customer care calls nothing seems to work! #network saga continues…no room for customers…#telecom
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Chinmaya Achary
(@chinmaya_achary) reported
@JioCare @Jiocare. We do not see any improvement of Jio network in our flats (Block 4A/4B, Doshi Etopia 2, Perungudi, Chennai) yet. Could you please look into this matter?
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Prem Sharma
(@PremSha28602412) reported
@JioCare @ImMissWildChild They are fraud people's .No one cares customer issue.i too struggling since a month with them.
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Muhammad Fahad
(@AMFAHAD_786) reported
@reliancejio @JioCare @TRAI My jio mobile number is not in service from last 2 days. I am not able to receive call and I can't call to any number and my internet is also not working. No service at all. Worst service, no response from customer care.
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अजय कुमार
(@akprince2008) reported
@Baba_Satwik @JioCare @reliancejio Yes bro but I have one year plan and it expired on 2 Feb 2023 that's is the problem
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srinivas,
(@sinudmpt) reported
@Shiku7074 @JioCare Jio total india no qulity network, jio preparing to 5g network so 4g network down
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SAURABH KAUSHIK
(@SAURABH13147720) reported
@JioCare I am not able to access internet from last two days and JioFiber support team is not providing any help . Please look in to this issue at earliest .very bad experience and services .
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Fantasticfeast
(@Fantasticfeast2) reported
@JioCare : I need to cancel my jio fibre subscription as I am moving to New city. I have tried calling multiple times at call centre. Please help and stop charging immediately.
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अजय कुमार
(@akprince2008) reported
@TejinderSsodhi @JioCare worst ever network provider in India
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Muralidharan Palakal
(@murali_enright) reported
.@JioCare @reliancejio false promises pay for 300mbps, but only get avg 165mbps. Cus care cuts the call without proper response, while on live call - with a auto response - we are cutting the call as there is no customer response? why falsify speed claims???? #JioFibre #Jio
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Anne Baker
(@bakerannem) reported
@shanky3286 @JioCare I can’t believe the customer service you are experiencing. I can only imagine how much this is negatively impacting your work. Do you have other alternative service provider options in your area?
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Subhadip Malakar
(@imsubhadipm) reported
@VodafoneIdeaIN Ticket# 4-129054417270 is marked resolved. But it's not resolved. Should I clear the payment? I have been experiencing network issues since I took VI. Need to port to @reliancejio .
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Balachandar Muruganantham 🇮🇳
(@mbchandar) reported
Talking to @JioCare is same as talking to rock or a wall. No quick resolution. Always says Wait wait. I didn’t expect this to a postpaid plus customer
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Gireesh N
(@gireeshdn) reported
@Baba_Satwik @JioCare @reliancejio Their network was poor; so ported to Jio network and I am very much satisfied here. BTW, getting another SIM now..
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Mohit Chauhan
(@mr24chauhan) reported
@JioCare I am not expecting for instant solution as your team and company is not capable to give the solution since last 2 years. But dont close the complaint without solution, this is the only expectations from my side.
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Manish Kumar
(@mnshkumar356) reported
@JioCare service request number is SR00001AF3A2 Please Send Someone Tomorrow To Solve Internet Problem as the Full office work Is Distrubed due to no availability Of Internet