Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Botād, Pune, Ahmedabad, Chhindwāra, Salem, Hyderabad, Bengaluru, Chandigarh, Vadodara, Hisar, Delhi, Bhopal, Kolkata, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 21 minutes ago |
|
Botād
|
Internet | 24 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Chhindwāra
|
Total Blackout | 3 hours ago |
|
Salem
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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नागौरी बाबा (@thenagour) reported@reliancejio @JioCare @ITS_MoC more than 10000 population of 3-4 villages and gram panchyat situated almost near and mid in Rajasthan area troubling from your service there is no any tower near 3-4 kms.kindly request to establish a single tower soon.
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ज्ञानेन्द्र सिंह (@Imgyanendra99) reportedDear @JioCare, I am extremely disappointed with the service. I have been trying to permanently disconnect my Jio AirFiber connection, but there is no proper option available to do so. I have already emailed JioCare regarding this issue, yet no action has been taken. 1/2
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Traveller (@traveldreamerr) reported@JioCare you didn't understand my question, if my plan is doesn't have relocation option why did you show that in the app or support AI chat, it's just saying "Something went wrong page" nothing else
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SurtiLala (@gullurathi) reportedNo technician/engineer have come to solve issue.. Again escalating issue of my Jiofibre not working for more then a week, There are no adverse/severe weather conditions that they can't make it, take a note of this and arrange one immediately.. +91 261 3580891 @JioCare
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Israel-Iran-war-news (@Israel_Iran_war) reported@PrtDns @JioCare Use Vodafone Idea. Strong network
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Dr. Vibhor K Jain (@VibhorKJain) reported@JioCare Whom shall I talk, can you assign one person who can understand my problem. Now Mr. Harshit. Service request is 7-8 days old. Give me a date of resolution.
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Aalishan Abhilasha (@iamaalishan) reported@JioCare It is not giving me any option to register a complaint. I just want to highlight that while uploading files on @Google Drive whose storage is allocated by your offer, I am getting throttled heavily and my connection get disconnected even though signal remain constant.
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MadanAkshay (@Madan_Akshayn) reported@JioCare In any case the connection should be cancelled and refund should be able to be processed. If not then they you collect money at starting itself and tag the device? It's clearly your mistake. Have DMd you, help in cancellation of the request and refund.(1/2)@jiocare
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venkatesh (@justvenky98) reported@JioCare @airtelindia @TRAI jio charging customers without providing a service. They are not able fix the internet issues since many months and now jio expecting customer to pay bill and even not allowing to port the number to Airtel.
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Er. Pravash Dash (@pravashdash1) reportedYour service was not working properly last 48 hours. When I have contact JIO COMPLAINT HELP LINE was told me outages issues. Please told me how many days my problem was resolved. I have shared my location with you through DM. Please check it. @JioCare
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Sudhirj (@Sudhirj19) reportedIts still not working....@JioCare @reliancejio.....Just got Bill for No services....Looto India Looto...
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Chirag M Soni (@Killer_Pro_69) reported@JioCare Hey I Visit Nearer Local store to Port Sim but it issue problem of Fingerprint Biometric
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Saurabh Chaudhari (@rockingSaurabhC) reported@JioCare Systems are restricted for how long ? Will it take a year to fix it
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Debayan Das (@debayanBolchi) reportedService Request No: SR00003AVTZZ Cancellation request done on 10th July and that’s closed on 11th July. Why the refund is not credited still now? I requested multiple times. Why @JioCare is harassing their customers and why there was no accountability? @_MukeshAmbani
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RITU (@Riturajena) reported@JioCare @reliancejio I'm using unlimited 5g plan but when I connect my ipad with hotspot if the connection is 5g both mobile and ipad network stop working and when the connection is 4g it works finely. You scammers !!!!!! Such pathetic service to loot customers !!!
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Jwelz (@jwalitsheth) reported@reliancejio @JioCare pathetic service from your end. Not satisfied with your service.
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𝕱𝖎𝖗𝖊𝖘𝖙𝖔𝖗𝖒 (@Its_Steelclaw) reported@JioCare Again with in a month an outage detected in my jio air fiber connection. Can't able to bear this. How can we tolerate with this inability of providing proper connection. When will the connections will be recovered?
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Saurabh Chaudhari (@rockingSaurabhC) reported@JioCare I gave you already enogh time and mental peace, I’m a long time user of jio but I have never expected this from you guys . I have experienced this poor service 2 months in a row
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Mohindar Mahale (@mohindarmahale) reported@JioCare @reliancejio please help!!
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Israel-Iran-war-news (@Israel_Iran_war) reported@Riskengineer1 @reliancejio @airtelindia Use Vodafone Idea. Strong network
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Shuubham Gupta (@shubham8955) reportedThis is the issue with @reliancejio @JioCare that they are not even bothered about resolution
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Jigar Bagaria🇮🇳 (@jpkbagaria) reported@JioCare If you are unable to restore the service immediately, please advise me on the process for: - Cancellation of my connection; and - Refund of the advance amount paid for the unutilized service period. Service Request No.: SR00002MWG6U
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Shuubham Gupta (@shubham8955) reported@reliancejio @JioCare Bad service from the provider where there own personnel just of the note not to come for resolution and insisting that he is alone and unable to do the work singularly.Where he insisting to sale jio fibre also just bcs he doesnt want come.😑👎 SR -00002MXJ4Q
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Shubham (@Shubham02_03) reported@JioCare Green Green Green it's Green since July 5th No Improvement in Network I am last time asking you send a Technician it's an Individual issue as nearby People are not facing it If you don't do this , Then send Your person for the Pickup of Equipments
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Asif Siddique (@asif_sidd1) reported@JioCare Your DM offered no “assistance”—it repeated the same thing: buy extra data because an undisclosed quota is over. My plan says Unlimited, yet you’ve stopped my service and now want more money. Stop sending template replies.
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varaprasad (@bdnsvprasad) reported@JioCare @JioCare Why are just deviating the issue? I don't want any service requests to be raised. I need the confirmation from your end on public channel whether internet can be accessed with a proper inverter backup when power outage. Why are not saying anything about that?
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प्रारब्ध (@javeri_hiren) reported@JioCare engineers come checks aak is from where wire connection come we say we don't know He says I go and check and never comes back again....... @reliancejio
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Nithish (@Nithishpk5) reported@JioCare @JioCare The speed gets worse throughout the day: 6–9 AM ~15 Mbps, 10 AM–2 PM ~7 Mbps, 2–6 PM only 3–5 Mbps, and evenings 400 Kbps–3.5 Mbps on my 30 Mbps plan. This clearly looks like a peak-hour/network capacity issue. Please FIX it permanently.
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Priyam (@Priyam61270382) reportedDear @JioCare what's the problem with you...from the last 5 days my 5g running on 2g mode why ?? Is there any credibility of urs.
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Chandan verma (@chandanvermabal) reportedMy jio fiber not working at morning and also check proper all troubleshooting but same issue and jio care not resolved this so please log a complaint and resolved urgent Mo. No. 9044332725 @jio_fiber @JioCare