Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/24/2026 08:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn, Bhubaneshwar, New Delhi, Mumbai, Pānīpat, Korba, Dhanbād, Vadodara, Nashik, Bengaluru, Sūrat, Chandigarh, Curtorim, Rajapalaiyam and Mohali.

Loading map, please wait...
City Problem Type Report Time
IndiaDelhi Internet
IndiaDehra Dūn Phone
IndiaBhubaneshwar Internet
IndiaNew Delhi Internet
IndiaMumbai Internet
IndiaPānīpat Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DurgaPrBehera Durga Prasad Behera (@DurgaPrBehera) reported

    @vodafonein1 I am at my hometown and we don't have Vodafone network here (Jeypore, Odisha). Without using I was paying my bill. Now you have increased the bill without informing. Please help me with Port. @JioCare can you help me for PORT. No network so I can't send SMS to port.

  • Jitendra099 Jitendra Singh (@Jitendra099) reported

    @airtelindia @Airtel_Presence Recently ported from Jio to Airtel. However, Airtel service is pathetic. Internet is very slow and now I regret to port from @reliancejio . Pathetic customer service as well. I raised multiple complaints and they say that SLA of recent one. #pathetic

  • CNevhal Chaitanya Nevhal (@CNevhal) reported

    @JioCare my issue is not getting resolved since 16 Jan, i have opened couple of tickets and every time visit is rescheduled but representative is not visiting and they are closing the tickets without resolving it.Ticket# SR000013PTWZ, SR000013QQ79, SR000013R75S.

  • fidelement RK (@fidelement) reported

    @himanshu3006 @JioCare @reliancejio Same issue. They even close the service requests without any resolutions and customer care won’t tell you why it was closed.

  • dbpranjit Pranjit (Winner of Life) (@dbpranjit) reported

    @JioCare Why DM? why not open platform? it is Kolkata 84, Kamdahari. your service is as poor as your mentality.

  • lovdandotia Lovenish Dandotiya (@lovdandotia) reported

    @reliancejio delivery the worst cuatomer service, got the jio fibre connection 2 days back and it is down from yesterday with no estimated to be resolved

  • Kumardip_Offic Kumardip Sarkar (@Kumardip_Offic) reported

    @JioCare We want to be Jio Fiber vendor in Koch Bihar, West Bengal, India-736101 but don't know where to start. Please help.

  • vjkumar1111 Vijay Kumar (@vjkumar1111) reported

    Pathetic service ever seen. My JIO number barred from last 16 hours due to credit limit breached. Have made the payment but still the outgoing have not been started. Have called customer care 5times but no resolution @reliancejio @MukeshAmbanima #worstpostpaidplanservice

  • lalit_borade Lalit.R.Borade (@lalit_borade) reported

    @JioCare Internet speed has deteriorated achanak se. Is there an outage?

  • gyaani_baba1 gyaani baba (@gyaani_baba1) reported

    @Airtel_Presence @airtelindia Last two days i am complaint for voice calling If u can't solve the problem i port my number too @JioCare

  • Chirag_3990 chirag choudhary (@Chirag_3990) reported

    @JioCare its almost 1 month you haven't solve my problem and refund my jio fibre security. I have made request twice a time but you say that it will be credit with 10 days from 7/1/21 but hasen't credited till now. Solve

  • iamsmitpatel Smit Patel (@iamsmitpatel) reported

    and after that same problem will be going on by Vi. I was suppose to move to @JioCare but I had internet issue in my area and they had not resolved that issue since Apr 2020. So I've decided to move with @Airtel_Presence @airtelindia as their service is far better in my area 3/4

  • Anurag11596 Anurag goldar (@Anurag11596) reported

    @JioCare worst experience after paying the bill no suspended and no reply from your side 9590405258

  • lovdandotia Lovenish Dandotiya (@lovdandotia) reported

    @reliancejio delivering the worst customer service, got the jio fibre connection 2 days back and it is down from yesterday with no estimated time to be resolved

  • guyinmoccasins Satya! (@guyinmoccasins) reported

    Dude @JioCare not even one full month into Jio Fiber, the internet is broken. There’s constant RED blinking on the router. If this is the service in the free trial, what should I expect after the free trail period ends?

  • parinshah79 Parin Shah (@parinshah79) reported

    @JioCare facing too much network issues today .. kindly help

  • Naziyak18746696 Naziya khan (@Naziyak18746696) reported

    @JioCare Jio is providing worst network speed in my area (PIN 721137).Please improve your network as soon as possible #jiocomplaint

  • Kumardip_Offic Kumardip Sarkar (@Kumardip_Offic) reported

    @reliancejio We want to be Jio Fiber vendor in Koch Bihar, West Bengal, India-736101 but don't know where to start. Please help.

  • mechson89 MECHSON (@mechson89) reported

    @JioCare @reliancejio In my location people were facing network issues plz.. plz.. slove it...People can't use half amount of Data in their respective plans.. i.e in my case it's 1.5Gb/Day i can't use half Data also due to network issue.. plz.. solve network issues ASAP.

  • HLanghanoda Hardik Langhnoda (@HLanghanoda) reported

    @JioCare @shukladivya0777 This is common reply from jio care, i have also issue with network, but didn't provided solution till date, worst network day by day...

  • JrBajpai Anand Bajpai (@JrBajpai) reported

    after 9 days of complaint initialization i finally got multiple calls from Jio higher offices from region. They immediately interfered and called me back to take my sim from same store. I got my sim without any extra charges. Thank you @JioCare

  • Shal80669870 Vijay Kumar (@Shal80669870) reported

    @JioCare @reliancejio it is very difficult to reach to jio customer care executive. Is there any solution?

  • sandeepvarma671 SANDEEP VARMA (@sandeepvarma671) reported

    @reliancejio @JioCare today from 11 am no network on all jio sim At @400067

  • angad_mangnale CKMB (@angad_mangnale) reported

    Jio network issues... pathetic network... pl help. @reliancejio

  • ajstyle45 Ani (@ajstyle45) reported

    what is going on in pune. From last 2 days i have been experiencing heavy drop in network speed. I am not even able to open a YouTube. Facing calling issues too. Thats not suitable for jio standard. @reliancejio @JioCare

  • lovdandotia Lovenish Dandotiya (@lovdandotia) reported

    @reliancejio delivering the worst customer service, got the jio fibre connection 2 days back and it is down from yesterday with no estimated time for resolution of the issue

  • lab_pathology Sona Patho Lab (@lab_pathology) reported

    @JioCare How many days more it will take sir for solve my issue without mobile no one can live and do business u know better than me. so please solve my issue- regards deepak anand (8789846708)

  • Kumardip_Offic Kumardip Sarkar (@Kumardip_Offic) reported

    @youbroadband @reliancejio We want to be You Broadband vendor in Koch Bihar, West Bengal, India-736101 but don't know where to start. Please help.

  • SejPatel11 Sejal Patel (@SejPatel11) reported

    @JioCare I would like to cancel my jio fiber account taken just yesterday ...tried contacting customer service but to no response...Can you help with the cancellation since there is no help from the customer service and very rude behaviour.

  • Naziyak18746696 Naziya khan (@Naziyak18746696) reported

    @JioCare Jio is provided worst 👎👎👎network speed in my area. Please improve your network as soon as possible. Pincode of my area is 721137 #jiocomplaint