Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/18/2026 18:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Chennai, Mumbai, Thiruvananthapuram, Hyderabad, Pune, Agra, Delhi, Udaipur, Varanasi, Mysore, Aurangabad, Jamshedpur, Raipur and Patna.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Total Blackout
IndiaChennai Internet
IndiaMumbai Wi-fi
IndiaThiruvananthapuram Phone
IndiaMumbai Internet
IndiaHyderabad Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • StockInboxIn Stock Inbox 📊 (@StockInboxIn) reported

    @SunnyWa00575698 @reliancejio True .. Now days JIO service very bad . Call drop. Network Issue. Seems like going towards Vodafone and RELIANCE communication in early days.

  • SameerR80370751 Sameer Rane (@SameerR80370751) reported

    @JioCare You are pathetic. I have one JioFi connection which is worst than BSNL..Your customer care reps have no sense of what they speak..More like scripted parrots.. Stop spending on all marketing campaigns and invest a bit in better network devices..Sad u call urself Reliance.

  • jmohit21 Mohit Jain (@jmohit21) reported from Durg, State of Chhattīsgarh

    @JioCare kindly provide with the service availability in my location

  • maulikmalani009 maulikmalani (@maulikmalani009) reported

    @JioCare this issue is 3 year. but not solutions. other users is fix comments...

  • parthrastogii Parth Rastogii (@parthrastogii) reported

    @Inc42 Didn't we had #RelianceJio first, touted to provide the cheapest Mobile Data Service in the world? Ohh, the promises, we make and forget. #telecommunicatorsweek

  • Desofa4 Desofa (@Desofa4) reported

    @JioCare For the last three days, the Internet Service is very poor in Tadiwala Road,Pune area. Talked about this to customer care repeatedly. But the service has not been restore. Very bad experience.

  • AyanAcharya9 Ayan Acharya (@AyanAcharya9) reported

    Please increase the network Power of tower near Mirgoda post office area 721446 @reliancejio @JioCare

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @digitalvishal1 @fiber_jio My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @JioCare @digitalvishal1 My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • SadhanaKrishna5 Sadhana Nadar🌞🇮🇳🙏 (@SadhanaKrishna5) reported

    Raised several complaints about the deposit 2500+500 @JioCare @reliancejio Haven't got any reply. Highly disappointed with the customer service 👎 Poor abusive arrogant approach simply yell at customer when asked the reason for banned service 👎 regret for taking #jio

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @JioCare My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • YGund10 Yash Gund (@YGund10) reported

    @JioCare I am not able use data from my shared postpaid family pack. Could you help? your WhatsApp service is no use.

  • sudhanshurai777 SUDHANSHU RAI (@sudhanshurai777) reported

    @JioCare I am helpless ... continuously talikg to ur service head

  • maulikmalani009 maulikmalani (@maulikmalani009) reported

    @JioCare Jio care not solution

  • Ramcharan1204 Ram Charan (@Ramcharan1204) reported

    @JioCare How do i talk to Jio customer care executive directly ?

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @reliancejio @KKRiders My internet is still working like a 3rd class service provider. I don't expect this from jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new netwrk tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @JioCare My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • nirmalbisht1990 Nirmal Bisht (@nirmalbisht1990) reported

    @JioCare My suggestion will be you should rethink in evaluating your technical team or management team in my state. This problem is not only with me but with most of the customer. This way you will be loosing most of the customer in comming years

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @JioCare @hiteshgera2500 My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • im__roushan ROUSHAN ◆ (रौशन) (@im__roushan) reported

    @JioCare If you rise my services request please give the service request number of network optimization. Please don't make fool @DoT_India

  • shailu23sep Shael Singh (@shailu23sep) reported

    @JioCare @reliancejio @RelJio4g dear sir, we are facing network issue at our area in pincode-22108 since long time. You are requested to kindly rectify

  • rajputabhay017 abhay rajput (@rajputabhay017) reported

    @reliancejio experiencing pathetic network Blueridge Hinjewadi.. even the tower is just beside me

  • sm_yadrami S M Yadrami (@sm_yadrami) reported

    @JioCare Alternate no. 9611927344. Solve issue as soon as possible.

  • digitalvishal1 vishal singh (@digitalvishal1) reported from Noida, Uttar Pradesh

    @JioCare It's not just make a call to your cc my complaint even not assigned yet to team.

  • JioCare JioCare (@JioCare) reported

    @SunnyWa00575698 @reliancejio That certainly isn't what we want our customers to experience. Please DM your JioFiber Service ID, registered mobile number, date of call, number from which the call was made and name of the advisor to assist you further – Gurbinder

  • lkhatiwada Laxmi khatiwada (@lkhatiwada) reported

    @reliancejio my #JioFiber connection is not reliable for conference calls (zoom, google meet etc), half the time I am disconnected !! I even called your customer care, it's more disappointing :(

  • ArunGupt7 Arun Gupt@ (@ArunGupt7) reported

    @JioCare My internet is still working like a 3rd class service provider. I don't expect this for jio a 3rd class service @reliancejio unresolved request numbers since 2018 for new network tower installation SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD SR000013T4R8

  • sudhanshurai777 SUDHANSHU RAI (@sudhanshurai777) reported

    @JioCare Even after 24 hrs of recharging my jio fiber....it is useless..... Anyone from jio can step up and help me

  • Ajay_Mishra01 AjayMishraBPCL (@Ajay_Mishra01) reported

    @JioCare @MukeshAmbanima How pathetic the service of Jio fibre can be ? For last 4 days, Jio team has been giving different excuses for non installation of a set top box. The error is Jio’s accounting error and for that customer installation is kept on hold. Very frustrating.

  • unnaoabhay Abhay Singh 🇮🇳 (@unnaoabhay) reported

    There is a very poor network of #Jio in Bighapur. You make a call immediately the network goes away and an emergency call comes. Solve this problem, otherwise MNP is not far away. Loaction - Town Bighapur, #Unnao, UP Pin Code - 209865 @JioCare @reliancejio