Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Sūrat, Ludhiāna, Ahmedabad, Mumbai, Pune, New Delhi, Lucknow, Kolhāpur, Nagpur, Vadodara, Chhindwāra, Guwahati, Jaipur, Kolkata, and Tiruchirappalli.

City	Problem Type	Report Time
Sūrat	Internet	56 minutes ago
Ludhiāna	Internet	1 hour ago
Sūrat	Total Blackout	1 hour ago
Ahmedabad	Internet	1 hour ago
Mumbai	Total Blackout	1 hour ago
Pune	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IndusInd Bank (@MyIndusIndBank) reported 2 minutes ago

  @SinghNarayan01 @JioCare @UnionBankTweets Dear Customer, We request you to kindly coordinate with Jio Customer Care Service for further assistance regarding your concern, as the issue appears to be related to the telecom service provider. For any banking-related assistance from IndusInd Bank, please feel free to (1/2)

• 
  Ñomadic_Rämßo (@NicknameRambo) reported 3 minutes ago

  Hi @reliancejio there is network halt in my area. Please do something

• 
  vineeta singh (@SnghVnt) reported 8 minutes ago

  @JioCare @JIOAIRFIBERIN After multiple complaints there is no resolution and ticket is closed without it. What a pathetic service you are providing to you customer.

• 
  Jigar M Chhaya (@jigarmchhaya) reported 19 minutes ago

  @JioCare Please disconnect jio connections if you have. Surrender it and try another provider. Their customer care is ****. I am trying since last 3 days including their appellate authority, they are totally dumb. No response. I bet you, try, you will see. Leave JIO

• 
  𝖕𝖔𝖑𝖎𝖙𝖎𝖈𝖆𝖑 (@AhirWarriors) reported 21 minutes ago

  Dear @JioCare, this is how you treat loyal customers? I raised multiple relocation requests for my JioFiber connection, but every time it was cancelled without resolution. Now I’m being asked to pay for a service I couldn’t even use. I’ve shared my address, 1/2

• 
  Kritika Sharma (@ikritika) reported 23 minutes ago

  @JioCare Bad Bad Bad Service. Broadband down since yesterday, no response from the team. I’m only doing this via app. Customer care number doesn’t work. Technician was supposed to come at 11 today and automatically sends me a message that I rescheduled/put on hold…

• 
  Satyajit (@narawane) reported 23 minutes ago

  @JioCare Engineer refused service

• 
  The_Red_Cap_27 (@Ajeet281094) reported 24 minutes ago

  Dear @JioCare @reliancejio Despite sharing all required details & repeatedly requesting disconnection of my JioFiber connection,it is still active and a new bill has been generated. This is harassment of customers.Disconnect my connection immediately and cancel the wrongful bill.

• 
  shrawan kumar (@shrawan1965) reported 24 minutes ago

  @JioCare But I want a refund. Because I already booked Airtel fiber and airtel's wifi expert reached within 3 hour and my wifi connection is almost done @Airtel_Presence @airtelindia So please provide me my refund. Your fiber service and your engineer is very bad and not any response

• 
  Hɪϻⱥns🅷u (@Himanshudbg01) reported 26 minutes ago

  @JioCare @JioCare 8 days and still no action. No engineer visited. During every power cut, network and internet stop for hours in Kabraghat, Ward 7, Darbhanga. Please provide a resolution timeline instead of repeated assurances.

• 
  Vansh Bhardwaj (@vansh__03) reported 30 minutes ago

  @JioCare @JioCare @reliancejio Despite repeated follow-ups, my issue remains unresolved. My installation was cancelled by your team, and now there is complete silence. This shows poor customer service. I’ll be filing a consumer complaint and claiming compensation. Order ID: CO0001T7XSZH

• 
  Vijay Baraskar (@Vijay_Baraskar) reported 30 minutes ago

  @JioCare @JioCare Urgent. My eSIM was deleted during a phone transfer. I’m in the UK & my Indian banking is blocked. Your team refuses to re-issue the eSIM QR code, demanding an Indian Passport. As an OCI holder, I don't have one—my UK passport + OCI card are my legal ID. Please escalate!

• 
  Sukanta Sen (@Sukanta75203107) reported 31 minutes ago

  @JioCare There is well planned way of blocking customer to reach customer care. Deployed chatbot with limited options to select. And when open service request exists call ends with automated reply. Total nonsense to harrass customer.

• 
  Surendra Lodhwal (@SurendraLodhwal) reported 32 minutes ago

  Hello sir @reliancejio In my Area 5g network not working jaipur pratap nagar sector 29 302022 What's is the issue

• 
  Ankit Tiwari (@AnkitTi25041909) reported 34 minutes ago

  The worst service I ever experienced with jio , I paid my money two days before for air fibre they just call me for payment, I do payment then none call no msg will be came from them and not installed. I call they don't pick. It's very "feeling cheated. Guys plz do. @JioCare

• 
  Bhagu Ram Dadarwal (@bhaguramdadrwa1) reported 35 minutes ago

  @JioCare @reliancejio I booked a new JioAirFiber connection, but the assigned installation executive has stopped responding completely. No calls are answered and the installation has been delayed without any update. Please intervene and resolve this issue.

• 
  Infidel Zionist (@InfidelZionist) reported 39 minutes ago

  @JioCare I have responded with all the details but still no help. And your technician's phone is switched off. After taking payment you'll play hide and seek is it?

• 
  Amit (@desiindiann) reported 41 minutes ago

  @JioCare Bdw, i'm not asking you to solve the issue, its just that you can go ahead with refund of unused 1 months so that i can opt for AirtelXstream since they don't get affected by EXTREAM weather conditions. Take a stand

• 
  Parag Jain (@ParagJain80) reported 42 minutes ago

  @JioCare you have still not responded to my issue. been more than 4 days. @reliancejio @jagograhakjago

• 
  nitul ojha (@nitulk) reported 43 minutes ago

  @WeAreVasai @airtelindia Airtel is working only yesterday in morning till evening it had issues, rest of the time reception was ok. But @reliancejio is down since 3 days no updates, no network till now. Emergencies reveal quality service provider.

• 
  mehul (@mehulshyani) reported 46 minutes ago

  @JioCare so does your engineer not help me with cable fault with concealed wiring within my home which was actually done by Jio ? Service request id: SR00003AFVWX

• 
  TAPASH NATH (@tapashnath) reported 49 minutes ago

  @JioCare Shubham ground Jio staff is trying to sell a new connection. FYI . And I am in apartment where min 400 Jio connection is there and my relocation is only two floor down in the same building . Please escalate . I am trying to relocate from 27th June

• 
  Brijesh Gupta (@Brijesh06991328) reported 49 minutes ago

  @Space_STQ @JioCare @reliancejio 3 class service

• 
  Chinmaya Mohini (@ratdon) reported 50 minutes ago

  @JioCare And where can I track that service request? How did you create a service request without asking my details?

• 
  Tamim Maniyar (@TamimManiyar) reported 51 minutes ago

  We paying for 200 mbps plan on xtream fibre location Hyderabad shaikpet 500008 from last month internrt not even giving 50 mbps all the time server down for maintenance or other xcuses I have postpaid planning to change into jio only for this reason @reliancejio @Airtel_Presence

• 
  Bharatiya (@jainanki26) reported 53 minutes ago

  @JioCare SR00003AIPDX this is the service request number.

• 
  Awake Indian (@awake_indi) reported 56 minutes ago

  Dear @TRAI what is your lookout for the @JioCare who do not give the proper service despite multile request and complain regarding the slow internet. Their customer executive is not giving the complaint id for further escalation. What to do. @GoI_MeitY where will the consumer go?

• 
  Saurabh Parikh (@SaurabhKParikh) reported 57 minutes ago

  @shailen92540177 @JioCare I waited 10 days, cancelled the connection, and I'm still chasing my refund. Different executives give different answers every time. There seems to be no consistency in the support process. @JioCare

• 
  Nimisha Arora (@NimishaArora3) reported 58 minutes ago

  @JioCare @reliancejio I would like to complaint against Devender mobile number 9717266148 He has misbehaved with us and told us false things that there is no slot..he even had the audacity to block us...now I hv to suspend him and extend my plan for 10 days

• 
  Shailesh Bhosale (@shailesh8199) reported 58 minutes ago

  @JioCare @JioCare @reliancejio "We've forwarded your details" is not a resolution. It's been days with no call, no request, no update. Please provide the AirFiber request date and installation timeline, or officially confirm that you cannot provide the service. #JioAirFiber