Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 2: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Indore, Coimbatore, Chhindwāra, Delhi, Hyderabad, New Delhi, Kolkata, Chennai, Bengaluru, Pune, Ahmedabad, Guwahati, Bhopal, Gangānagar, and Jalandhar.
| City | Problem Type | Report Time |
|---|---|---|
 Indore
|
Phone | 27 minutes ago |
|
Coimbatore
|
Phone | 50 minutes ago |
|
Chhindwāra
|
Total Blackout | 1 hour ago |
|
Delhi
|
Wi-fi | 2 hours ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SomnathPaulChoudhury (@somnathpc) reportedNo response yet from @JioCare money looted and no service received 90 days passed. Money is lost. I've rebooked but no response from company.
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A z E e M 🔆 (@princeeazeem) reported@whoalamin @JioCare You take any SIM these spam call dont stop on top of this garbage endless whatsapp messages, wen you want to make a quick call you get a garbage alert to be aware of spam and crap ! Ek dum faltu service from both telcos ! I so miss 2010s so many telcos to choose from
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Utkarsh_Utkarsh (@UtkarshUtkars13) reported@JioCare @reliancejio I am unable to login in the myjio app using the RSN number. I am unable to receive the otp on my registered mobile number and my wifi has been down for last 1 hour. I want the issue to be fixed immediately as I cannot wait till 7th August for the resolution.
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ツ (@drygin__) reported“We will fix it, we will fix it” — for 18 days straight. No fix, no refund, no communication. @JioCare @reliancejio this isn’t a network issue anymore, it’s a customer service failure. Fix this or refund me. Simple.
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CroodPhoenix (@CroodPhoenix) reported@JioCare And the worst part is the incident in application shows its resolved. Is this some kind of joke? Who authorised you to close the issue when it isn't? @jagograhakjago
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Kumar gautam (@gautam0031) reported@jio_fiber @reliancejio @JioCare It's been 9 days continuously. How long can you keep blaming everything on a technical issue? Whenever I raise a complaint, the technician arrives only after several days. He fixes the issue, takes the OTP, and then the same problem occurs again?
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare Please investigate this immediately, explain how this happened, restore my services without further delay and clarify whether this is a backend system issue affecting my account. @reliancejio
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Er. Mayank Mathur 🇮🇳 (@Mayankmathur001) reported@JioCare There is no solution, only consolation is given.
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Aamir Zeb (@Aamirzeb00) reported@JioCare I am asking to raise a ticket so Customer support can come and fix I have already tired all this also I am not able to raise via aap so do it here.
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Sejal Doshi (@doshisejal) reported@JioCare @reliancejio 3rd in a row - Jio Fibre services not restored. Almost an affair for a month. How come you can't fix the problem. Vile Parle East - PM Road area - will you be refunding for so many days disruption or do we shift to other operator?
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Moti Verma (@motiverma1986) reported@JioCare I am unable to find any technician details in my jio application as suggested. @_MukeshAmbani 96 hrs gone and team is unable to resolve problem.
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ツ (@drygin__) reported@TRAI 6 years loyal @JioCare customer. 18 days without a working connection. N number of calls, complaints, tweets — zero response, zero callback, zero accountability. This is how you treat long-term customers?
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A-Blah Nar (@A_Blah_Nar) reported@JioCare Stop giving generic response, I have given the Service Request number. Share the technician details in DM.
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Niranjan Samal (@I__am__niranjan) reportedHi @JioCare, my fibre connection issue(no internal) hasn’t resolved and the ticket has been closed without any communication and site engineer visit. Ticket raised 21st June and closed on 21st July without any communication. 1 month recharge is also wasted.
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Amit Subhash Rokade (@rokadeamit01) reported@AJIOLife, my prepaid order is completely stuck due to an internal app glitch. The desktop screen shows "Delivery Delayed - Attempt Unsuccessful" but phone support says it's still "Packed". I want a direct update or a full refund immediately! Order ID: FN0402802155. @reliancejio
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navinchopra public (@NavinchopraP) reported@reliancejio @JioCare shocking experience of pathetic service & unethical performance. All complaint made in past 1 week for my connection were closed by engineer without even visiting the site. Problem persist but call center executive says the problem is resolved. Shame
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Mohibbul Haque (@MohibbulHaque3) reported@JioCare i Submitted all Details But You agent Say's it's Temporary Issue but I'm from 2 years what temporary 😡
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Ritesh 🔆 (@_consultinguy) reportedI have already paid to your sales agent for Jio wifi service on 29th july (LR0000161WCW). He is not responding to msg/calls and has blocked me as well. This is cheating. When the installation will be done? There is no way to reachout to Jio to raise a compalint. @JioCare
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Shubham Kumar (@HeyyyyShubham) reported@reliancejio Just now I randomly got a call that if I will not recharge my number by today EOD my number will be shut down. For how many days I can go without having any active plan on my number? @JioCare
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Arun Prasad (@aruntechnocrat) reportedFive days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.
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Harsh Ramani (@harshramani) reported@JioCare Stop this crap, no rescheduling option appears nor there’s any kind of update for engineers visit. I somehow managed to call one of the past engineers directly and pleaded them to fix the issue. One more time the issue occurs and I shall throw away your connection.
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Amit Sharma (@aksharec) reportedSuch a worst service. First your so called oversmart guy came and sold me fiver with ott saying that you can change to normal only fiber anytime and now when i asked to change, i need to apply for a new connection. Fraud has also some limit but not you guys @JioCare
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vai@jpr (@jpr_vai) reportedShame on @JioCare @JioFibre Internet is down from last 10 days. Raised SR several times, but they havn't assign an engineer yet. Shameless company taking money every month and don't care about its customer. No way to contact them, everywhere they have placed bots.
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Ayan Bhattacharjee (@dreamtodeff) reported@JioCare And for that what I am supposed to do the issue was upload speed
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Chetan P Sharma (@_cpsharma) reported@JioCare Please quantify this "some time". 1 day, month, year, 10 year. How much is this "some time". Why don't you issue my refund if you are not capable to install?
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Jaspreet ***** (@jaspreetwilly) reported@JioCare Ok, I responded with details as issue remains unaddressed.
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sharad gupta (@guptice) reported@JioCare What's the point if u update after 7 days? I want to cancel the request and want my refund
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సూర్యం గౌడ్ బండి (@suryam_bandi) reported@JioCare worst net work in Hyderabad When the power goes out, there is no mobile signal, and when you actually need it, there is no signal at all
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Er-Dr thinker (@Subham27lucknow) reported@reliancejio we are suffering zero internet speed and regular call drop since last one month. There is huge network issue in my area. Please look it. Address C 14B lane no 14B shivaji puram indira nagar 226016 near manas vihar indira nagar thana.
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Digital Pardeep🇮🇳 (@digitalpardeepp) reported@JioCare I cleared my Jio Family Postpaid bill yesterday, but all family numbers are still disconnected. Since yesterday, your team has only been saying “15 minutes”, yet it’s been over 24 hours with no resolution. This is unacceptable. Please restore all numbers immediately.