Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bramhapuri, Ahmedabad, Chennai, Kolkata, Shillong, Agra, Thiruvananthapuram, Hyderabad, Allahābād, Hisar, Chās, Guwahati, Bengaluru, Patna, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Bramhapuri
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Chennai
|
Wi-fi | 8 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Shillong
|
Internet | 8 hours ago |
|
Agra
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Devendra Singh Khokhar (@kumard1958) reported@reliancejio jio app programming to cheat customers whe pay one month bill they charges 12 month and when Jio Reallocated than they charges 1200 and helpless customer advisor
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Tarakant (@tarakant82) reported@JioCare @reliancejio i have applied for jio Airfiber in Balour gaighat,I made payment not sure it was not froud on 12th May but no one is coming for installation. Since yesterday they are keep saying coming in 5 min. Worst service . Will go for Airtel now. Please revert money.
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Novocaine (@Damuscus17) reported@JioCare No. The complaint was closed under the pretext that it does not qualify. The complaint was against JIO the worst in terms of customer privacy
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Ashutosh R (@tdashutosh) reported@JioCare As the VPN connectivity issue remains unresolved. Kindly collect the device once my current plan expires ( i think i purchased on 4th April). This is a formal request, and I won’t be liable for any bills after the plan expiry
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ಧರ್ಮೋ ರಕ್ಷತಿ ರಕ್ಷಿತಃ' (@KodgedarAravind) reported@JioCare Its more than 24 hours. I sent all details in DM and still no action. Worst and pathetic customer service
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ysuiysui (@ysuiysui) reported@JioCare would you mind fixing the wifi issues I am facing? Pathetic service
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Sameer (@rishiitechno) reported@JioCare @reliancejio, Today I have bought replacement sim for my existing number,inserted sim in mobile but no network. Customer care says i have to again to same jio store from where i bought sim. Is this your service standard? and is this your customer care?
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dileep (@urstrulycinema) reported@JioCare you need to extend my plan validity Because I have been facing problem since 3 days now and 10 days before a week
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satendra pandey (@satendra587) reported@JioCare I have booked jio fiber connection at Ghaziabad vide order No NO0001DE914K on 11 May 2026 and paid the amount of rupees 807. No jio staff is coming for installation and they are purring my work hold showing wiring related issue.@reliancejio I want refund of money
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Rishu (@sharmaaX) reportedPaying for 100 Mbps from @JioCare but getting below 50 Mbps most of the time. Worst support experience ever multiple complaints and still no proper resolution. What’s the point of charging for high-speed plans if you can’t deliver? #JioFiber
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𝗔ditya Borborah (@aditya_borborah) reported@JioCare You didn't install today also. Second time. The local person simply says it's a server issue. Technician says different. Total chaos. I would advice people to double check or move to other service provider
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Harshad Sarvankar (@twit_onearch) reported@JioCare Ur tower in our area is almost dead and no one is taking care of it. Worst data speed, frequent call drops, poor coverage. U r breaking all records of becoming d worst telecom service. U r just charging a hefty amount of recharge but not at all improvement in service.
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Mohammad Umar Khan محمد عمر خان (@md_umarkhan86) reported@reliancejio @JioCare @TRAI Dear Customer installation of your JioHome connection with Order Number NO0001DENBZ4. Please verify your details in the form before sharing the OTP with our Jio executive. My connection is not installed yet can I get some update on this.
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dileep (@urstrulycinema) reportedI didn't want any thing give my money back and remove your box's worst services waste jiofiber don't use jiofiber any one @JioCare 🤬🤬🤬 @reliancejio why did you came to this platform when you didn't provide services to costumers
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Faisal Alam (@_Faisal_Alam_) reportedI want to raise a disconnection request if my SR000035QZGK is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team & social media team..
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Rahulya (@RahulJaju17) reported@JioCare Why are giving the same reply instead of escalating the issue?? I already told that engineer visit is scheduled but no one visited! Please atleast read before replying!
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VISHNUKUMAR (@VishnuZingade) reportedLousy service by Jio fiber @JioCare ! Been 24 hours and no one has been able to address the issue! How long do i have to wait @reliancejio ?? SR#SR000031Q50V
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Vijay (@vijaysvn) reported@FibreJio @jio_fiber @JioCare Hey this thread has all required reasons. 12 days and no one has come to fix cancel my connection am not paying for this answer
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ramaranjan (@ramaranjan) reported@JioCare why you people are doing froud with customer
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ramaranjan (@ramaranjan) reported@JioCare You can check every day you people are creating a new service request, what is the point of rasing service requests every day
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dileep (@urstrulycinema) reported@JioCare when will my problem rectifyes after a year or what....?
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Tarakant (@tarakant82) reported@JioCare @reliancejio @PMOIndia worst service by jio Airfiber, their executive taken money from now not.picking my calls. This is common problem in bihar, where every one is considering that they are evrything. No one has fear of low and order.
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Deepika (@Deepikagarg1313) reportedFrom past 1 month continously called But no response Bad pathetic services @reliancejio
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Himalaya 🕉 (@Himalayaisreal) reported@JioCare Your JioHome app is broken. Didn't get the first OTP, hit resend, and now it says 'too many requests so we can't proceed.' How much money do you save by blocking users from your app? Fix it
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ATUL KULKARNI 🇮🇳 (@amkulkarni11) reported@JioCare Network issue on all apps
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Shubham Choudhari (@S_chaudhary_) reported@JioCare Hi Neha,I have already shared the details multiple times with your team. Every time I receive the same generic response but no actual resolution or installation update. This delay has been extremely frustrating and disappointing. Please stop sending automated replies
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TARUN (@manavtarunn) reported@JioCare Any progress on this issue rectification? Will I get extra days in my plan since the issue is from Jio's end and Jio is failing to provide resolution on time? @JioCare @reliancejio
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare @reliancejio @JioCare - can you suggest the best WiFi provider in Chennai? I want to let go my current broadband provider #jio as their service is really pathetic and beyond tolerance
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Ashwin K Jain 🇮🇳 (@Jain__Ashwin) reported@JioCare Jio fibre not working
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Dr Ravi Suman Reddy (@ravisumanneuro) reported@JioCare @JIOAIRFIBERIN @TRAI no reply at all from jio airfibre team regarding my complaint . Consumer forum is the only option left i guess