Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Kota, Jaipur, Meerut, Puri, Pune, Delhi, Hyderabad, Dehra Dūn, Lucknow, Indore, Chhindwāra, New Delhi, Kolkata, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 5 hours ago |
|
Kota
|
Internet | 13 hours ago |
|
Jaipur
|
Internet | 14 hours ago |
|
Meerut
|
Internet | 14 hours ago |
|
Jaipur
|
Phone | 15 hours ago |
|
Puri
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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p m s (@_iamPMS) reportedOrder still showing on hold on jio app..refund not yet processed, I had paid 1200 on 21 aug, if order is cancel pls refund the amount paid.. @reliancejio @JioCare @JioHotstar
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SunMan (@suneetmanoja) reported@JioCare A reply like this is not acceptable from a reputed company like Jio. My number is still not active and there is no network. Please stop giving formal responses and resolve the issue by activating my number urgently.
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Parvinder Singh* (@saini_69) reported@reliancejio why Internet is not working on my mobile phone
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Arun (@arunvijayan1979) reported@JioCare Why are you passing the time as if I haven't provided the address for relocation while raising the request? 😬 Nevertheless, I've provided the address again in a DM. If I don't get a resolution by tomorrow, I want a quick refund of the relocation fees I paid (Rs 1200/-) #JIoFiber
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susanfederer (@sutharshnrs) reported@reliancejio @JioCare - It has been 3 days since your restoration of JioFiber work started and your Customer Care is pathetic and nobody gives a good reply. Can you pls do the needful, else I am shifting now to different service provider. #JioScam
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Kunal jha (@Kunaljh70528107) reported@JioCare No reply yet from your side in the dm Matter is again ignored like last all threads.... Isn't there anyone who can help me on this matter or provide reach..@all
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Urvish Donga (@UrvishDonga) reported@JioCare It got closed automatically without my concern and without any resolution. I reopened again. @JioCare request you to please expedite it. It’s already a week
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Amiya Ranjan Nayak (@amiya21912191) reported@JioCare I have no Internet for a while now There is no option also to contact your customer support. @airtelindia I would love to shift to your service!
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Pt.Gagan Agnihotri (@GaganAgnihotri) reported@JioCare @reliancejio @EyaratelaK i can't use my jio service on my jio no 9205115999 due to previous operator (Airtel)Bill due on the same no, but no one tell me how can I pay previous operator amount when I trying for payment my no reflect in new operator please suggest imme
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Anubis Cruger (@TheBhartiya974) reported@JioCare its more than 36 hours since the service outage, u guys haven't even communicated the estimated time for reinstation of Jiofibre services, your customer care service is absolutely pathetic are we gonna get our services back today or not, atleast tell us this @reliancejio @JioCare
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Sai Ram Kotha (@sairamkotha) reported@JioCare @JioCare How many do you need for resolving this issue?
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Shubh Sada (@SadaphalShubh) reported@jio_fiber @reliancejio have kept me deprived of service for last 3 days even when I am ready to pay for the bill
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Aditya (@mynameizaditya) reported@JioCare Your customer service agent called me and said that he will be calling me in few minutes but he didn't
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Rahmani (@Syedrizwan7250) reported@JioCare whatp support also failed. plz do somthing. my number: 9390985146
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @reliancejio you have to read the post properly, My complaint is about Jio marked resolved without fixing the issue. So be on point, and it’s been more than 3 months, I have followed all possible way then raised on NCH and you closed it. I don’t need jio anymore, refund it
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Bhushan Kadam (@bhushan1004) reported@JioCare But when my refund Wii be done very pathetic service from Jio
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Aayush Purbey (@aayushpurbey_) reported@JioCare u gonna fix my problem or not?? When u gonna fixed the issue gimme exact time
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GMREDDY (@Murali59104066) reported@JioCare What the hell is going on? My JioFiber internet was down for two weeks last month, and now it hasn't been working for the past three days this month. Do you think we pay for this service just for fun? If an issue comes up, it should be resolved within a single day.taking weeks
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SANJAY MAJHI (@sanjay__majhi) reported@JioCare Hi Jio Can you tell me why it's showing 'installed' even though it hasn't been installed? I just want to ask one thing—please help me get my deposit back. I've canceled this order and it's been more than 8-10 days since I canceled it. More details check DM.
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Bharat D. Narhe🇮🇳 (@bharatiitk) reportedHi @JioAirFiberIn @JioCare @TRAI I applied for a JioAirFiber connection (Request No. LR00000RWZ4X) but the service was never provided. Despite repeated requests for cancellation and refund, it’s been over a year with no action. Please resolve this urgently.
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Chidambaram Saravanan (@ChidamSaravan) reported@JioCare Please share the Jiocare official network strength report with the internet speed, with datetime, you have taken in my location, when you say "Optimal".
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Gopi rathore (@gopi_rathore) reported@JioCare Message Very poor network and extremely bad customer service. I have raised the issue several times, but there has been no improvement. My complaints are not being properly addressed. Please take immediate action and resolve the issue permanently.#jio @JioCare
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Saurabh sinha (@Saurabh18Sinha) reported@JioCare You couldn't get through due to jio wrost network . I have sent my info multiple times.ok. You will give me repeated ans and you will not do anything ok.i am 100% sure situation will persist. I am done with jio.i will discontinue your service soon.
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Hritik Sachan (@sachanritik1) reported@JioCare I'm raising this issue for months now. If you wanted to fix it, you would have, so don't do this, okay!
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Ganeshbabu (@Ganeshbabukrish) reported@IncomeTaxIndia Thank you. I immediately received a call from the Income Tax team. The portal is working fine after switching to Airtel mobile hotspot. Not sure why the Income Tax login has not been working on JioFiber Wi-Fi since this morning.@JioCare
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Pawan Singhla (@SinghlaPawan) reported@JioCare It's an outage. How will engineering fix it? It's the fourth outage this month. You are not providing a permanent solution. Please refund my amount.
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Aayush Purbey (@aayushpurbey_) reported@JioCare @reliancejio @jio_fiber my wifi is not working since 3 days and there is no response from customer care side. My wifi number is 6276357873 and complaint id is SR00003FA8PR
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Rajuseth (@Rajusethr) reported@JioCare @reliancejio this is your true 5g What is the benefit of doing such an expensive recharge when your network does not work, steal the network, your Jio's own app does not work, that is why we are forced to port the SIM, please spend money on the networks towers fix it !
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Anubis Cruger (@TheBhartiya974) reported@reliancejio @JioCare @jio_fiber this is absolutely pathetic behaviour from ur team, what kind of issue has occured that entire team is unable to fix it for 3 consecutive days, customer support not allowing us to contact executives, no contact info for local customer support
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CSR (@Chandru_reddys) reportedHey @JioCare @reliancejio, recurring monthly network outages with zero permanent fix is unacceptable. Your automated bot customer service is useless when internet goes down constantly. Connect me to a REAL support executive SR ID: SR00003FD831 #JioFiber #JioDown #jio