Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Jabalpur, Sūrat, Bānposh, Dhanbād, Vadodara, Jaipur, Indore, Mumbai, Allahābād, Hyderabad, Chennai, Bhopal, Kolkata, and Thoothukudi.

City	Problem Type	Report Time
Chhindwāra	Internet	4 hours ago
Jabalpur	Internet	4 hours ago
Sūrat	Wi-fi	6 hours ago
Bānposh	Internet	6 hours ago
Dhanbād	Internet	9 hours ago
Vadodara	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Acipenser (@Estrugeon) reported 1 minute ago

  .@JioCare, @reliancejio JioFiber has become a joke. 2 outages in 2 weeks, zero accountability, and non existent customer care. Duopoly has killed service quality. Planning to shut this down forever. And @TRAI? Completely useless. Consumers are left stranded.

• 
  Kshitiz George (@kshitiz09435797) reported 2 minutes ago

  @JioCare After providing all the details chasing you guys as well but no help , installation still not done , your engineers word stays and his TAT stays Pls do not take it any forward now and disconnect my services and process refund Pathetic customer service @AkashMAmbani @MukeshAmba

• 
  Mugambo (Modi ka Pariwar) (@Mugambo_1_) reported 4 minutes ago

  @reliancejio @jio_fiber useless chatbot no human interface pay money and then get inferior internet and worst customer service shame on you @JioCare no internet on fiber since evening

• 
  Dhwanil Patel (@dhwanil_) reported 6 minutes ago

  @JioCare @JioCare , you are taking unnecessary time to cancel my connection to earn more money from us. Please cancel the connection immediately.

• 
  Dinkar Sharma (@imdinkarsharma) reported 7 minutes ago

  @JioCare @reliancejio I paid for my Jio Fiber on May 31 2025 for 12 months period with 30 days extra that means my prepaid invoicing should last till June 30 2026. But Jio has disconnected my WiFi one month ahead and the customer service is unreachable. Anyone cares at Jio??

• 
  Manish sabharwal (@Manishs44898627) reported 10 minutes ago

  @JioCare I recharged 349 plan for unlimited data. However, I was not given any benefit the very first day itself. There is no dedicated email ID. I lodged my complaint but got no response. I was told to opt for chat. That also did not work. I am feeling cheated and disturbed.

• 
  Giridhara Joshi (@GIRIJOSHI) reported 10 minutes ago

  @reliancejio @JioCare Respected Sir/Madam, There is a Jio 4G tower located near my house. Could you please let me know if I am eligible to install Jio Air Fiber here and if the signal strength will be sufficient for it to work well? I have attached a photo of the tower location for your reference. Please confirm my eligibility so that we can proceed with booking the Jio AirFiber connection. Thank you, and I look forward to your guidance. Regards, Giridhara Joshi,

• 
  Flat Foot (@flatfoot1111) reported 13 minutes ago

  @JioCare #5G #Jio5G I have been facing the issue of indoor 5G coverage since the launch of Jio 5G. The issue of slow internet speed for more than 3 years. I have complained several times, and I get the same reply every time that we're working to resolve the issue in your area.

• 
  Vijay Kumar (@finvij) reported 16 minutes ago

  @JioCare Hi, this is about order N0 NO00001D18T9W on 12th May26. Jio Airfiber order was canceled by you as you were unable to provide the network in our area. Since then I am following up consistently but there is no refund yet. Ravi 09315409678 manager don't bother to reply.

• 
  Sahil khanna (@khanna811631) reported 16 minutes ago

  @reliancejio @JioCare why u guys don't solve my problem and very bad customer care. Why indian trust on you ..why ??

• 
  ராஜகுரு (@crrajaguru) reported 25 minutes ago

  Dear @JioCare, @TRAI It's been more than 6 days since my service stopped working, and the issue is still unresolved. Despite multiple complaints, emails, and sharing all requested details via DM, I have not received any proper resolution.

• 
  विकाश (@ChaiSuttaaaa) reported 25 minutes ago

  @JioCare I have not received the Service Request number yet. Please share the SR number.

• 
  Harvinder Matharu (@HSMatharu10) reported 27 minutes ago

  Raising the issue of non-resolution of Order Number CO0001SLD95H for relocation. There is no update @JioCare @reliancejio. Customer is made to wait at the mercy of service provider

• 
  Harjeet (@Harjeet_Sphera) reported 32 minutes ago

  @JioCare Same old messages from last 48 hours you guys are sending. You people are shameless idiot's

• 
  Chandan Kumar (@smilelover0808) reported 33 minutes ago

  How u ppl rescheduld it for 12-15 days nd then fixed all messages sent by u is with me now u ppl tell me due to ur bad service and carelessness i didn't used internet having recharge plan 4 that I paid now explain hw u will compensate my loss of 15-16 days @JioCare @reliancejio

• 
  Pankaj agrawal (@pankaj_agrawal2) reported 34 minutes ago

  @JioMart_Support It was not the same item after complaint jio has updated their listing on platform this is next level fraud by jio and their subsidiary companies including reliance. I will fighting this until my refund is given @JioMart_Support @JioCare

• 
  Chinmai Rao Ulpe (@ChinmaiRao) reported 36 minutes ago

  @JioCare I want the technician in the next 1 hr. This is hampering my WFH. I need it ASAP. Plz escalate the issue to the local team now. I can't wait anymore. It's been more than 2 days I've raised this compliant and no technician has been assigned yet.

• 
  Seenu (@sdevareddy) reported 40 minutes ago

  @reliancejio Are you focussed only on new connection and hence don’t have resources to fix this SR 00002LGUHE ? Please take this as a request to disconnect your services immediately.

• 
  Harvinder Matharu (@HSMatharu10) reported 42 minutes ago

  SR000037BDOL service request no isn't resolved @JioCare @reliancejio

• 
  Sanjay Kumar (@sanjaykumarkrcl) reported 43 minutes ago

  @JioCare I am forced to post my grievance on social media as no direct customer care number is available.

• 
  Chikitha (@SRKsChikitha) reported 43 minutes ago

  @JioCare Connection was restored after 15+ days and immediately suspended due to non payment, so you expect even after connection not working for half a month we should pay immediately? Again after resolution, it’s getting issues so waited to resolve completely and pay bill. - (1)

• 
  CA Ravi Kamath (@CARaviKamath) reported 47 minutes ago

  @reliancejio yes, two trophies to @JioCare 1 for incompetent engineers who can't put concealed wiring and want to get away with external hanging gardens & 2nd for destroying aestheic of building - will Mukesh Ambani allow this kind of nonsense in Atilla ? or is it customer centric only?

• 
  Vijay Kumar (@finvij) reported 48 minutes ago

  @JioCare @Satya0296 Satya, don't go ahead with this as there is no customer care exist here. Nobody responds on call emails etc. Once you area a customer. Life will be HELL... Going through the same to get my refund back...

• 
  Ujjwal Narayan (@UjjwalNarayn) reported 49 minutes ago

  @AkashMAmbani , @kiranthomas2000, @reliancejio Jio network coverage in Ganesh Enclave, Jhansi is very poor. non availability of network, causing loosing jio connection. I m thinking of porting all my post paid connections 2 Airtel which network is very good. Pl resolve d issue

• 
  Udesh Bansal (@udeshvirk) reported 50 minutes ago

  @JioCare My JioFiber connection has been disconnected, but Netflix is still linked to it and shows my subscription on hold. Please completely cancel/de-link Netflix from my Jio account. DM for details.

• 
  Karan Khanna (@mrkhannaa) reported 50 minutes ago

  @JioCare I have already given you the customer ID! Three times!

• 
  Pranavvv (@pranvv27) reported 50 minutes ago

  Today I realised one underrated thing about @reliancejio 😭 I have Wi-Fi at home all the time, so I didn’t even know my mobile recharge was over. I went outside to pay somewhere, opened UPI… and suddenly realised I had no active recharge 💀 Normally my Airtel SIM completely stops working when the plan ends. But Jio still gave very slow internet. Lowkey a very useful feature in emergency situations. And somehow Instagram reels were loading too 😭 I genuinely don’t know how Jio does it.

• 
  Ayush Katare (@katareayushh) reported 52 minutes ago

  bhai what the hell , it rained for half an hour and jio fiber is out of service for the full day @reliancejio @JioCare

• 
  VISHAL CHATURVEDI (@vishalchat31) reported 52 minutes ago

  @reliancejio Dear JioFiber Customer Support, I am writing to express my extreme dissatisfaction with the handling of my JioFiber service complaint for the connection linked to mobile number 7883552939. My JioFiber connection has been non-functional since 29 May. I registered

• 
  j sudarshan (@sudarshansaysx) reported 54 minutes ago

  @BSNLCorporate 1 week without internet and ..2 years without the resolution of landline configuration and bribe from vendor…. @reliancejio do you have any solution in prayagraj… karchana