Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 2: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nashik, Hyderabad, Salem, Nagpur, Chhindwāra, Guwahati, Jamshedpur, Allahābād, Mumbai, Jabalpur, Sūrat, Bānposh, Dhanbād, Vadodara, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 minutes ago |
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Wi-fi | 13 minutes ago |
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Internet | 38 minutes ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas Hansdak (@V1kn2) reported@JioCare I have already sent the details can you call as i think there might be some technical issue
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Giridhari Mohanty (@Giridhari_) reported@JioCare I have seen enough of promises. I have lost faith. Refund the subscription amount I paid immediately and disconnect. I will go for other service provider.
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Manish Kamdar (@manish_kamdar) reported@JioCare All that is happening is appointments being scheduled, I get those stupid calls and then appointments are re scheduled. Just get it over with. I am not interested at all in your connection honestly. This is pathetic service. Time to escalate it to higher ups. Enough is enough now
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Jarnail Singh (@jarnailsingh26) reported@JioCare It’s been a week and my AirFiber installation is still pending. The local office says they are out of stock for outdoor units and have no ETA on new supply. Please help with an update!
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R.D.H. (@Rakeshhindu100) reported@JioCare It was not only my number that was switched off, all the Jio networks in Surat were down, it got fixed later.
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Bala Rajamani (@balasri72) reported@JioCare @reliancejio It seems that Jio/Reliance’s service is no longer what it used to be when they first launched. 1/n
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Meet Shah (@smartmeet_) reportedI have been having one after another terrible customer experiences with @reliancejio lately. My Jio Fiber has been out of service since past 4 days and there has been no concrete resolution I received even after escalating the issue to the top. @JioCare
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ashish kumar (@AshipriyaKumar) reported@JioCare When can I expect a resolution. Do you have any TAT.
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Nishant Singh (@Nishant72846062) reported@reliancejio Absolutely terrible service. The Jio Care representatives speak rudely, and there is absolutely no oversight from higher management.
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DEV (@cuatrocommas) reported@JioCare The issue was from Myjio side and not Paytm. I have already contacted Paytm, and there answer was that the transaction was successful and as you can see in screenshot I sent, money was deposited to Jio. Please check against the upi ref number. Thanks (2/2)
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Nitish Bhosale (@NitiShRaje) reported@JioCare We need business sim cards please help us to get
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Ronak Dhiravani (@ronakdhiravani) reported@JioCare Jio Customer care person confirmed that refund is not complete and raised SR000036UVAR. There is no update further. Also I m not able to track this SR as I am not customer yet. Please update on ticket and refund status ASAP. What is the problem and cause of not refunding?
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Mahavir Jain (@mkjainveer) reported@JioCare Don't want your massages want solution. U told me 2nd juje 6 pm technician il b there . Where is your technician?
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Vickey sarkar (@Vickey4003) reported@JioCare My Router Is not working since morning wifi option is not showing. Outer router is defective or wire cut but neither customer care is available nor complains are being taken through chat how solve my problem my Contact number is 8340451805
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vishal mani (@vishal1933) reported@JioCare When it can be resolved, if you not sure when it can be fixed then why you charging with the customer @JioCare @reliancejio India Biggest fraud and scam
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shekarsarkar (@sarkarshekar) reportedDear @JioCare, Internet service is still not restored despite the committed resolution timeline. This is impacting my work and daily activities. Service Request: SR000037CVT1 Please provide an immediate update and expedite the resolution. #JioFiber
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Chandan Kumar (@smilelover0808) reportedThey are doing fraud same happened with me too but they said they don't hv any data. Showing them their all screenshots and messages then too disagree @JioCare @reliancejio they are doing fraud keeping only data where they can show good service but providing worst.
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Aditya raj 😇 (@adityar88951178) reportedComplaint ID: [8081440542] Location: [partapur/Vaishali/843114] Please resolve this urgently! @reliancejio @ConsumerCourt_Ind #RelianceDigital #BadService #CustomerCare
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Akshay srivaru (@Akshay_srivaru) reportedBooked Airfiber on 1st May and made the payment. One month over. Due to no signal in our area, it was cancelled but I did not receive the refund yet. Poor refund policy Even after repeated followups with the agents, they are not resolving @JioCare @RIL_Updates @reliancejio
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Ashutosh R (@tdashutosh) reported@JioCare @JioCare This is my final reminder to disconnect and close my connection. From this point onward, I will not be held liable for any loss, damage, or issues related to the Jio device. I am also not responsible for any future bill payments associated with this connection.
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Shukracharya (@kekdaishere) reported@JioCare Your dm is not working. I can't open this.
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Revant Shah (@RevantShah2) reported@JioCare Hi @JioCare. Kindly help process my disconnection request. I have sent you all the details and additionally also sent you an email on this.
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Sid The IT Guy (@SidTheITGuy) reportedWhy does @reliancejio send 540 text messages to me everyday, to let me know that my current recharge is expiring? Calm down little bro, you're a billion dollar company.
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Kp singh (@kp__singh_) reported@reliancejio it is easier to climb mount everest than talking to jio customer care
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akshay borkar (@akshayborkar000) reported@JioCare Jio AirFiber (+8197494132) is not working since installation(20+ days) multiple calls & complaints, but no resolution. Technician confirmed no tower coverage in my area. Complaint:SR000036PK1B. Extremely poor service, no support, and no accountability. Avoid Jio Airfiber
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Yaswanth Nani (@Nani_297) reported@reliancejio @reliance_ids Airtel just installed a new tower in Kandarada and is launching it in 2–3 days! Most users are switching over due to lack of strong Jio network.
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Pravash Pradhan ( Sonu ) (@pravash_sonu) reported@JioCare Many times, the network connection is completely lost, so I am unable to make calls. @JioCare @reliancejio
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Hetaal Paatel (@HetaalPaatel) reported@JioCare @reliancejio Only 2 Bar Coverage at my Residence cant make calls How to Register a Complaint
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Samit Bisen (समित बिसेन) 🇮🇳 (@samitbisen) reported@JioCare I am a JIO prepaid user, have applied for a matching number last week. No response from Jio since then. Payment for the sim and recharge have both been completed (NO00015F6ADL) & I even raised a service request which no one has bothered to check (SR0000373G8X).
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S.Jagdish rao (@jaggirocks83) reported@JioCare my jio fiber is not working from from 31st May dispute of my several complaint my issue is not resolved yet