Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, Indore, Chhindwāra, Hyderabad, Āsansol, Guwahati, Salem, Kolkata, Ahmedabad, New Delhi, Patna, Delhi, Mumbai, Jabalpur, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Wi-fi | 28 minutes ago |
|
Indore
|
Internet | 33 minutes ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Āsansol
|
Internet | 6 hours ago |
|
Indore
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Trump Sam (@Samlamgomsing) reported@rutu609 @JioCare @JioCare we will also do this soon. The kind of service you are providing in this rainy season is pathetic.
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Chand Pasha (@ChandPa10142802) reported@JioCare the Service Request number SR000038Q6RJ. Your automated message says I will get an update by 20th June, but I have already waited 17 days. Make sure this SR is resolved with a full refund to my source account by tomorrow, or I am proceeding with the Consumer Forum complaint.
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azib mirza (@azibmirza) reported@JioCare @jio_fiber My issue is still not resolved. How long will it take to fix this problem? Should I expect to wait one year for a resolution? I have already reported the issue multiple times, but there has been no proper action taken. Please provide a clear update.
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Ak (@anish6194) reported@rutu609 @JioCare I'm also suffering from these issues at my location and soon I'll switch
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Kashi (@notsowokeshow) reported@jshai0 @reliancejio @internetfreedom Even if we did do something like this then what? What ******** can you or will you do! Go **** yourself. Couldn’t care less. The world is breaking all kind of laws and you are crying about this. I say KEEP CRYING!
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COMPLAINT SARGAM (@DEVILSARGAM) reported@JioCare You network is so ****** up that not even a simple tweet can be done and above all you people are not even confident about it being able to receive a call. The area is Amoghpur Village, Mughalsarai pin 232101. The whole area is facing the similar issue.
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mkg (@coolmkg) reported@JioCare I am thinking to use it only problem is , I paid in advance for 9 months. I made a #mistake @ComwayInternet #godown
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Rudra Kamthe (@rudrakamthe) reported@JioCare I already sent u location etc, like since 2/3 years. Still u dnt find out what causes network issue for 5g connection.. U ppl should lose ur job, u r worthless. U can check dm, or my previous msg etc.. Since 2/3 years continously saying same thing.
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Amit Kumar (@r43amit) reported@JioCare It’s impressive that your billing system never misses a deadline, while your service team repeatedly does. Perhaps the same urgency you show in collecting payments could also be shown in providing the service customers are paying for. Truly remarkable priorities. @TRAI
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Paneesh Kumble (@paneeshkumble1) reported@JioCare I am writing to inform you that I have already paid my Jio Fiber bill yesterday. However, the payment has not yet been updated in my account, and the bill still appears as unpaid. I have proof of the payment. I have tried calling the customer care. #JioCare
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Kishor (@kik2491) reported@JioCare No.. I'm not going to reconsider my decision. Please cancel my installation request. The local executive has already confirmed no devices available, so please cancel.
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Chandresh Kumar (@Chandre03107725) reported@JioCare There is a network problem, I am asking to fix it, but you are telling me about recharge schemes, when there is no network then what will I do by recharging?
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Monal Sharma (@MonalSharma) reported@JioCare @JioCare Every time I contact customer care, I'm promised a refund within 24 hours. It's been over a month now. Are your 24 hours longer than the ones on Earth, or is my refund being sent by money order? Please provide a real refund timeline.
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Jayagopal.K (@jayagopal_k) reported@rutu609 @JioCare Yes, nowadays the jio network is unreachable, Airtel flourishing even in my native village Jio was good but not usable for work from home and Airtel was hopeless but now using Airtel I can happily continue Work from home and Jio is sleeping well
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Dr. Tabrez Nasar, PhD (@TabrezNasar) reported@jio_fiber @JioCare For several months requested for service as the internet connectivity in my apartment complex with 48 households is extremely inconsistent. No response from #Jio. Many of us are about to migrate to other service providers should things not improve in 5 days
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Devharsh Jain (@devharshjain) reported72+ hours without internet and still no resolution from @JioCare No complaint registration, no ticket number, no ETA, no response to emails—just endless automated messages. This is by far the worst support experience I’ve had with any ISP. Need immediate resolution.
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Guilty Spark (@mark1_spark_) reported@reliancejio Your DNS routing sucks jio.
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Ankur chaudhary (@ankur0905) reported@JioCare My Jio AirFiber has been non-functional for 7 days. A complaint was closed without resolution, and service restoration keeps getting delayed. Additionally, I faced severe harassment due to the conduct of a service engineer, which requires immediate investigation.
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Soooom (@Soooom159) reported@JioCare I want to install jio fibre in my home But your facility so poor no one is respond my call .i call to local officer and booked for installation in my jio app Kindly attention to this matter
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Rish∆V (@_riishav) reported@JioCare Instead of providing proper support again you guys have started playing schedule schedule. Yesterday it was scheduled for 18june 11 am but again I got the msg it is rescheduled for 3:30 pm. It's going on for 3 days now. pathetic. @reliancejio @JioCare
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सूर्यांश ᯓ (@SuryanshLive) reported@reliancejio Technical experts and Pavel Durov have highlighted specific BGP hijacking issues affecting users globally. If this is a 'speculation' as you claim, why have multiple international reports of these routing irregularities been ignored until now?
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Saravanan (@Saravan88129177) reported@JioCare Hi Team Any update in the issue still not resolved
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Pratik (@pra_tiikk) reported@JioCare, The network coverage in my area(pin-841208) is decent outdoors, but the signal becomes very weak inside rooms. Internet speed drops significantly, making data usage difficult. Kindly look into the network quality and improve indoor coverage in this area. #NetworkIssue
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Kapil Patel 🇮🇳 (@kapilmakani29) reported@reliancejio @JM_Scindia @DoT_India We strongly urge Jio to maintain transparency, respect customer choice, and stop any indirect pressure on retailers and customers to opt for higher-value recharges.
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Nafees Ahmad (@NafeesA50574782) reported@reliancejio Since your team refuses to provide a simple resolution, I have officially filed a formal grievance with the National Consumer Helpline (Docket Number: 9485527). Please stop the scripted responses and refund my money immediately. (2/2) @JioCare"
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Bharathvasi Siva (Nation First) (@sivaram1979) reported@rutu609 @JioCare @airtelindia network is pathetic. I m from Chennai, call quality is fine. But 4G speed is pathetic. Last week was in Bangalore suburb. Again 4G speed was very low. At times, was very difficult even to connect calls
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Himanshu Gupta (@cahgupta90) reported@TVMohandasPai @reliancejio Yes. We need to move beyond the age old model of service based companies Paying employees $ 10 per hour and charging $100 per hour from US Real innovation is need of the hour
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Mohan M (@mohan_m98) reported@JioCare When in 2040. No i don't need your connection or service anymore, cancell the request and refund my money with interest. You ppl had my money for a long time than you have promised. You ppl have earned an interest using my money, so refund that as well
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Shivanshu Dwivedi (@imshivudwivedi) reportedAfter so many complaint to @JioCare , no help will done total poor service provided
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iGalaxyHunter (@igalaxyhunt) reported@reliancejio Trash service I had no internet service still had to pay entire month bill.