Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Raurkela, Bengaluru, New Delhi, Sūrat, Ahmedabad, Chhindwāra, Vasco da Gama, Kolkata, Guwahati, Rājkot, Hyderabad, Dhanbād, Mumbai, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 1 hour ago |
|
Raurkela
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
New Delhi
|
Internet | 10 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
|
Ahmedabad
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naresh Mahendra (@NareshMahe72805) reported@JioCare It’s more than 35 days more …, no resolution ?????
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Parth Kharbanda (@Parthlazy) reportedHi @JioCare @reliancejio My Jio WiFi speed is terrible for the last 5 days. - Pages keep loading/buffering and connection stops frequently. - Especially bad on mobile devices. - Number: +91-1135721740 Please check and resolve urgently.
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Deepnarayan (@Deepnaraya121) reported@JioCare JioAirFiber internet has not been working properly for the last 1 month. Every time I raise a complaint, I only receive the message: "We are facing network congestion in your area" No resolution has been provided yet. Please provide a permanent solution. User: 9088730982
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Anita Baswaraj (@anita_baswaraj) reported@JioCare Closing a complaint without providing solution or customers consent is called fraud....despite the complaint being escalated you and your engineer closed the complaint...
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THOR (@pspkrccultfan) reportedWorst services from @reliancejio @JioCare not getting wifi internet and i am not able to call to customer care also
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Ajay doshi (@AjayDos16004899) reported@JioCare @mohitchawia Chor company hai third grade service
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Divya T (@SymphonicalMind) reported@JioCare issue not resolved yet. No one visited today.
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Kuldeep Pisda (@kdpisda) reported@JioCare I wanna get a new additional Air Fibre connection at my village, I haven't heard back anything from you guys. I have already filled the self interest form. Please help.
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ചെകുത്താൻ (@cheku_thaan) reportedAbsolutely pathetic service from @JioCare. Internet has been down for 3 DAYS. Ticket SR000035G0TX was raised immediately, yet the resolution deadline passed 12 hours ago with ZERO contact. Broken promises and no support. Fix this NOW! #JioFiber #JioDown #BadService @reliancejio
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VARUN KANT SINGH (@VARUNKANTSINGH8) reported@JioCare Nelson Bhai, you are done with your work and that's all you get paid for? I bet you don't get paid more for the way you are providing CUSTOMER SERVICE. @JioCare @reliancejio
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Deepak Wavare (@d1_Speaks) reported@JioCare @reliancejio Very poor @JioCare network coverage at Majestic Manhattan Phase 2, Wagholi, Pune. Calls keep dropping, internet barely works, and indoor signal is almost unavailable. Residents are frustrated and many are planning to switch providers.
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Sajid khan (@imsazidkhan) reported@JioCare my jio fibre is down phone last 10 days and you cannot fix it no engineer appointment
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Sridhar (@Advaith09) reported@JioCare The problem now is already mentioned. That of reminder voice recordings for recharging. Address that. Stop serving nonsense automated messages as replies.
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Rajat M (@_rajatm) reported@EryxIndaz @JioCare @reliancejio If last recharge duration is less than 6 months, complaint to trai.
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Abhishek Pandey (@pabhishek461) reported@JioCare very bad internet connection 😡😡
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MD KASHIF RAZA (@MdKashf) reported@JioCare This level of service is extremely disappointing. My office work and daily activities are badly affected because of this continuous outage. Customers deserve better support and timely resolution.
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Vishva Gnanasekaran (@Vishva7871) reported@JioCare My AirFiber order was cancelled on 13.04.2026, but refund is still pending after 1 month. Multiple emails and follow-ups done, yet no proper resolution. Very disappointing customer support experience. G Vishva, Puducherry Reg Mob: +91 97510 16226
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Amarnath (@AmAmarnath) reported@JioCare Extremely disappointed with JioFiber service. Complaint registered on May 6 (SR000035B69F) for Voice Calling issue. Without resolution, it was marked 'Resolved'. Reopened on May 9, but now put 'ON HOLD' without any site visit. Resolve it ASAP!
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Manigam Mukesh (@manigammukesh) reported@JioCare Still the issue is not resolved... Already I've been facing this issue for the last 13 days.. it is very shameful on jio service.
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ANUKUL MITTAL (@anukulmca) reported@JioCare Dumb if you really want to help do call me on my registered number, if you guys continue providing this kind of service soon you guys have to shut your services #jiodontcare
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Athar khan (@AtharwwwKhan) reported@reliancejio @JioCare @jiorecharge Please resolve my problem
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S.P (@pillai86__) reported@JioCare I did not get any calls. You are telling lies. Every tome I missed a call, I get sms on the same even for jio customer care team. I was on VO-WiFi on Jio gigafiber.
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Ravinder Kumar (@ravikush) reported@MaheshMadhyast7 @reliancejio @JioCare every time new service request generated but refund Dear Customer, Service request no SR000035IZQN has been raised in your account. You will receive an update for this request by 2026-05-12T08:41:43. To track the status of your service requests at your convenience.
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Aditya (@AdityaAlbuquerq) reported@reliancejio @JioCare no response or solution provided
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आलू कचालू (@vishal_rti) reported@vikassingh48914 @reliancejio @JioCare I am also facing similar issue with my Jio Airfiber connection from last one month. I have already raised this issue with the Jio customer support and later escalated to appellate authority but nothing changed. I would recommend you to end Jio services, they are not going to help
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Suyash Dahake (@DahakeSuyash) reported@JioCare @reliancejio I didn't received my refund for the cancelled order of Jio Airfiber. Even they didn't provide me service nor refund. Jio is the company of thieves.
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Aniruddha (@AkunteAniruddha) reported@reliancejio I have booked additional set top box, one month before and paid money but there is botheration , no call , no service. Jio care is useless
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Raj Kalra (@kalra_raj) reported@JioCare @JioCare @reliancejio Day 18 of no service out of 20 days since the monthly payment was made.
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Sahil Srivastava (@Its_me_aarush) reported@reliancejio @JioCare Worst service by your side, No service from the past 3 days were provided, requesting everyone not to use jio fiber or any other service from jio from now on.
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Divya T (@SymphonicalMind) reported@JioCare been 2 days and issue still not fixed.