Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Bhopal, Agra, Mumbai, Delhi, Jaipur, Chennai, Varanasi, Shimla, Hyderabad, Raebareli, Pune, Thiruvananthapuram, Baikunthpur, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Wi-fi | 1 hour ago |
|
Bhopal
|
Wi-fi | 1 hour ago |
|
Agra
|
Phone | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Delhi
|
Wi-fi | 2 hours ago |
|
Jaipur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shweta Sawant (@shwet0827) reportedI escalated the matter to Jio’s Appellate Team. Their reply referred to one closed service request and asked me to restart the router and share the LED status. They ignored the mis-selling, repeated outages, staff conduct, refund and cancellation request.@reliancejio @JioCare
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vicky (@vickypatrickk) reported@JioCare Yes, I answered the call. It was an AI-generated automated voice promoting a Bajaj Finserv Home Loan. Please register my complaint and take appropriate action
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Shweta Sawant (@shwet0827) reportedEven this week, Jio internet has gone down 4–5 times, often for 5–6 hours. I am self employed and depend entirely on the internet. I have delayed client deliveries, received warnings and lost productive working hours because of this. @JioCare @reliancejio
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Sandeep Yadav (हिंदुस्तान का परिवार) (@01SandeepYadav) reported@reliancejio Customer care Ref mr0001py7ck0 Now I recharged my jio No INR 200 but couldn't do phone calls then called the Jio care they said on this plan voice service not available. You take another voice recharge plan. But I already paid INR 200 ? Now will do? @reliancegroup
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Ethan (@Ethantmercer) reportedJust a week back i had issue with my Jio and now again the same has started In India Jio is all about fooling people and in the name of service its just the worst no one picks up calls , everyone fakes service guaranty The WORST Telecommunications Company every !!! @jio @JioCare
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Nikhil Kumar Gupta (@NikhilG19440902) reported@reliancejio @JioCare I have face regular Jiofiber problem & your engineer said please don’t complaint. I have problem since 12:05 pm today & registered a complaint. Irony,Engineer visit re-schedule automatically on tomorrow. Even not to connect with customer care executive.
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Lambodar (@lambodar9428) reported@JioCare @reliancejio i have many times complaint regarding internet issues but network team not solve this problem gone more times least 2 month above. My number 7504268626
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Akshay Saxena (@AkshaySaxena12) reported@JioCare Need a engineer visit today, cant say as a silent consumer for 4 days without any resolution for the complaint. I am paying for the service. So I need priority closure and support on the complaint
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Dr Kiransinh Rajput (@kiranrajput0410) reported@JioCare very poor network . Public called @reliancejio 5G but worst then 2G
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Vickey sarkar (@Vickey4003) reported@JioCare @reliancejio @JM_Scindia Most of the time, I am unable to browse the internet or use online services properly. I request you to investigate this issue and improve the network coverage and internet speed in my area as soon as possible. Please resolve this problem at the earliest. Mob No 8340451805
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Faizaan khan (@FaizanMSD) reported@JioCare Not going to help this is your fake promises JIO it's been 31 days...I will port 20 members into Airtel... No escalation
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×_× (@TheAalsiAadmi) reported@JioCare I have tried everything, its of no help. Theres no engineer details neither I am getting any option to reschedule.
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Prathamesh Patil♎ (@PratzzPatil) reported@JioCare Contact details DM done; what is the estimated time to resolve issues by jio team or its just your self time?
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sharad gupta (@guptice) reported@JioCare @reliancejio what type of liars and irresponsible people u have. I paid 1200 2 days back and the person (Amir) told me that the Internet connection will be done same day but till now there is no update. Shame on such a pathetic service
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Neetesh Maurya (@neetesh_maurya) reportedNetwork Gone again in my area. @reliancejio @JioCare Please look into and Fix it. It's now happen regular basis mostly on saturday and Sunday. Pincode- 230306 Naudera, Pratapgarh, UP
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Vishnu C (@Vishnu_cpvr) reported@JioCare @JioCare This is unacceptable. Please don't send automated replies. I relied on your confirmed appointment and took leave from work, but no engineer visited. Rescheduling to Monday is not a solution. I need the installation tomorrow. Escalate this to the concerned team Immediate
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Nikhil Kumar Gupta (@NikhilG19440902) reported@JioCare Kindly let me know about port my numbers, please don’t say connect with customer care no. Because there is no option to connect customer care executive . Your local executive team working like a government officer with no timely response. @reliancejio
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Roopal (@roopal01) reported@JioCare No update from the so called technician you have assigned. Terrible service. Time to switch to someother fibre network.
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DivScar (@divscar) reported@JioCare Look into issue asap you have been rescheduling visit for 2 days now
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DivScar (@divscar) reported@JioCare @reliancejio why do you keep delaying the engineer visit for fibre connection. Your after sale service is pathetic.
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Durgesh Borse (@Durgesh_Borse26) reportedDear @JioCare, Residents of Nalkesh Road, Nampur, Nashik, Maharashtra are experiencing poor or no Jio True 5G coverage. Despite using 5G-enabled devices and eligible plans, the network is unavailable or performs poorly in this area.
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नितिन सिंह राठौर S/O श्री राम सिंह राठौर (@roks_sahil) reported@JioCare very poor service from jio fiber,My internet is not working from three days,No action taken yet. Service request no- SR00003CPTX5
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Abdul Saboor Khan (@abdul_sk) reported@JioCare @reliancejio @Jio Team ive made the payment to get my services restored but iam still waiting for an update from you guys , how will adjust the 15 days amoutn which ive not used . WIll you issue a refund to me or will you be adjusting the same in future bills.
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SHAMI (@ShamiAlig) reportedBad, Worse, Worst... And then comes @reliancejio Network... 🥲 @JioCare
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sachin aggrawal (@SainiAggrawal) reported@reliancejio dont care if customer JIO or MARO
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अनूप कुमार सिंह गौर (@AnoopSingh1987) reported@JioCare No response from your team. Your service request timed to be resolved by 01:27 PM today is still open. Worst services by Jio Fiber. @consaff please intervene and direct Jio Fiber to return the money.
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Wandering Soul (@CooolTwit) reported@JioCare Shut up, you dont understand anything! I want your stupid service off my home, refund me!
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CS Vaibhav jaiswal (@Vaibhav1j) reportedHi @JioCare Jio fiber connection is not working since morning, raised the complaint twice no engineer from your end has reported yet. It's problematic to work ! Kindly intervene and send engineer Asap.
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RAJESH (@w_rajesh) reported@JioCare @reliancejio @TRAI This is absolutely unacceptable! My Jio AirFiber issue is still unresolved despite repeated complaints for over a month. Tickets are closed without resolution, with the same generic replies every time. I’m paying for a service I can’t use. Fix it
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arya (@ahamtaarkik) reported@airtelindia asked to switch connection to jio home as airtel black service will be stopped ,is it true? my d2h stopped working , iptv request pending since a week , now told to switch to @reliancejio