Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Bhubaneshwar, Kolkata, Agartala, Delhi, Ahmedabad, Dehra Dūn, Shiliguri, Chhindwāra, Bengaluru, Chennai, Sopur, Lucknow, Mumbai, and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Wi-fi | 4 hours ago |
|
Kolkata
|
Phone | 5 hours ago |
|
Agartala
|
Internet | 5 hours ago |
|
Delhi
|
Internet | 6 hours ago |
|
Ahmedabad
|
6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Singhal (@sunnysinghal451) reported@JioCare @reliancejio @Jio_Offl No any response by the customer care also
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Chavda Devang (@chavdadevang) reported@JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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kishan singh (@kishan_s_singh) reported@JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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Debayan Das (@debayanBolchi) reported@JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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Sushant Sharma (@iamSushantkmr) reported@Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Hanu Thellapandla (@hanshu_143) reportedIt's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare
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Biplab Nag (@nagbiplab) reported@reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Yuvi (@Yuvraj3456) reportedWhat is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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D (@bunty2803) reported@reliancejio My internet connection is down since 1.30 pm today?!
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Vignesh (@nVignesh66) reported@JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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NikhilJ (@DeDefinite) reportedHello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM
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Dhriti (@dhritiawakened) reported@JioCare No. You guys have been delaying this way for the past 3days now! Give me a in person number I can talk to or else I will continue bad mouthing you guys day in day out and the grok algo will pick the negativity.
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Dhritiraj (@Dhritiraj20) reportedKindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare
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Nabhoneel (@Nabhoneel88) reported@JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Arvind Kumar Gupta (@ArvindKumarGup3) reported@JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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shubham mishra (@iamshubham1994) reported@JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Burnol (@BiltuMo08084132) reported@reliancejio Fix your data problem otherwise I port airtel
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio