Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Chhindwāra, New Delhi, Coimbatore, Shiliguri, Chennai, Pālghāt, Bhopal, Mumbai, Pune, Hoshiārpur, Guwahati, Baikunthpur, Cochin, and Mandi.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Wi-fi | 23 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Coimbatore
|
Internet | 4 hours ago |
|
Shiliguri
|
Internet | 5 hours ago |
|
Chennai
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Srivastava (@rahulvansh) reported@JioCare Can someone ask Sweety from customer support if she can call me?
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Shivakumar (@Skumar_654) reported@JioCare how many times you ask basic stupid questions
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यायावर (Vagabond) (@Avismart9A) reported@reliancejio @airtelindia I cannot voicecall to my village I cannot videocall to my village Why are you treating like Bihar is not part of India. Why telecommunication is still such a big issue here? @trai
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Karannailwal (@karannailwal21) reported@JioCare Hi jio team. As of now no response is received on my issue. I am constantly chasing for this thing from past 14 months And not getting any response. At last I have no option left but to take help of consumer court to get my issue resolve.
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PRATIK BAGARIA (@PRATIK1901) reported@JioCare Your Jio Center manager Mr. Dharamjeet Singh has confirmed me that your connection will be installed today. After the confirmation I have received a message that I have requested to Hold The connection. What a Ridiculous service Jio is providing.
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Swt.designs (@SLS_Graphics) reportedThe Jio 5G experience has been extremely disappointing. The network keeps fluctuating, speeds are inconsistent, and the connection repeatedly switches from 5G to LTE. Despite having 5G coverage, the service is far from reliable for regular use. @reliancejio @JioCare
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ashok (@lilendra) reportedVery bad service by jio. I think that jio is only concerned with making money by hook or by crook. My plan 399 is valid upto 23 August. Fro 6.30 pm onward I'm only hearing voice and no video on youtube . Customer care says you upgrade your plan.why? @JioCare
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prayaggraj tillavat (@prayaggraj) reportedHow pathetic is your staff behaviour,how egoistic they are.This is so damn bad and unbearable I am an old user of your services, now I am quitting and I will tell each and everyone who is in my contact to do so. I will help them to switch from you. @reliancejio @JioCare
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Sudhar Shan (@SudharShan1671) reported@JioCare I appreciate your response, But still now I didn’t get any appointment date its very frustrating to even paid and not getting the service,not even getting proper from your employees. Sales person who came to our house and booked:Arulkumar(+91 79-04668824)
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Ramanathan Alagappan இராமநாதன் (@alramanathan) reported@reliancejio I ordered a Jio SIM on 19-Aug, submitted all the documents digitally and verified them through Aadhaar OTP. However still it shows document verification in progress. I should have walked into store and got a SIM, digital process @JioCare is not working effectively!
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Pradeep Chatterjee (@pchats2000) reported@JioCare No solution yet
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nick (@Nick_N_Shah) reported@JioCare Yashoda, now stop with fooling me of refund in few days gimmick. Ain't u guys ashamed of taking 3+ months & still need never ending few days now for the refund. Either u send or say it can't be transffered. It is binary statement rather than keep playing carrot, stick game.
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Shantanu Chakraborty (@Typhoon270) reported@JioCare No number of technician is available, no one even called me, what kind of service is this?
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Amit Singh Grover (@AmitGrover91) reported9days ago, I ordered JioFiber and made the full payment, but I’m still waiting for the connection. No clear update or resolution yet. @reliancejio @RelianceJioCare — Please look into this and get my connection activated ASAP. #JioFiber #Jio
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Sumit singh (@SUMITJAI3110) reportedUrgent! Look at this pathetic speed (0.14 Mbps) on my Jio no: 8601298068. Engineer visited but problem is still the same. Facing 1442ms latency! Total waste of money. Resolve this immediately tomorrow or I’m filing a case in Consumer Court & CPGRAMS. @JioCare @JioCentral @reliancejio
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Animesh Sarkar | अनिमेष सरकार (@ianimeshsarkar) reported@JioCare I'm very serious now! From past 2 months I was made a mindset of port out from jio only because network coverage. But your team suggest me to stay and take 7 days to improve network. It's 3 months running there's no improvement till now. PORT OUT is the only option.
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Lucky Meena 💫 (@hmmeena22) reportedHi Meena, we regret any inconvenience caused. As per the update, we have limited 5G network coverage in this location currently. We are in the process of continuously expanding 5G coverage, you will get connected to 5G services automatically wherever What..? @reliancejio
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Hariharasubramanian (@ChendurSaami) reported@JioCare Doesn't matter. I am totally fed up with Jio Services. Customer care worst by all parameters
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AravinD Mass (@Mass_Offl) reportedSo I am not the only one where jio switches to 4g automatically whereever I used to get 5g so easily. Very bad @JioCare definitely porting sim after my recharge ends
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Abhishek Gupta (@Abhishe84289130) reportedStill the network issue remains same @JioCare @reliancejio
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Arundhati Palawat (@AarPalawat) reported@JioCare @reliancejio I had checked current location availability, talked to coustomer care, before the whole thing and now can't even reach a human. Is this the customer service? The myjio app checked the availability through live location and now suddenly there is no connection? Fraud jio
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சந்தோஷ் மகிழன் (@Santhosh_Magizh) reportedI've been using mobile networks in India since 2007, and in all these years, I have never experienced service this bad. I’ve used different network providers over the years, but the level of poor connectivity, inconsistent service, and lack of reliability I'm experiencing now is honestly frustrating. Mobile connectivity has become an essential part of everyday life, and customers deserve a network that actually works when they need it. Paying for a service and constantly struggling with basic connectivity is simply unacceptable. This is, without a doubt, the worst mobile network service I have ever experienced in nearly two decades of using mobile networks. @airtelindia @reliancejio @ViCustomerCare
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Awnit Kumar (@AwnitKumar12) reported@JioMart_Support I received a call from JioMart customer care today, and they said they would refund the money to my JioMart wallet, but the refund hasn't been credited to the account yet. I received a call from this number: +91 87987 93024. But now, the call isn't being answered @reliancejio
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Neeraj Deshpande (@nadeshpande) reported@airtelindia @reliancejio Unable to reach nodal or appellate authorities either despite waiting for almost 3 months for resolution, as I don't have a request ID. Was just speaking to supervisor Pragati and she put in on hold and disconnected the call
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Harshit vashishth (@lifeofharshit) reported@JioCare @reliancejio The problem has not been resolved yet. We are getting 5G recharge done but even 4G is not working. We have complained so many times but there is no hearing. Shame on you #Jio .
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Shivakumar (@Skumar_654) reported@JioCare Call me and ask otp I tell you. Check your mobiles. Idiots I went Jio office they also login in their mobiles showing same errors
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Arpit Jindal (@arpitdhn98) reported@reliancejio Connection: 6540310329 100 Mbps, getting 1–2 Mbps with frequent drops. 🚨 Complaints: SR00003ECYR3 / SR00003EABG5 Multiple visits, no resolution. Local team confirmed a network issue; FTTH is needed. No Fiber? Close & refund. #Jio #JioFiber
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Uday Kumar Gupta (@UdayGupta81) reported@reliancejio @JioCare We are experiencing slow internet connectivity on 4G last 4-5 days. And 5G network not available inside the house. Should I shift to other telegram network ?
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raj gawande (@rajgawande20) reported@reliancejio Very poor 4G/5G network in PIN 444906! 😡 I’ve raised complaints multiple times, but the issue remains unresolved. Paying 5G prices for a network that feels worse than 2G is unacceptable. Please fix this permanently! #Jio #JioNetwork #444906
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Chiranjit Mahata (@Chiranjitm20) reported@reliancejio Kuch kaam ka nehi hai jio network , worst network