Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Bhopal, Bhubaneshwar, New Delhi, Jaipur, Noida, Delhi, Mumbai, Dibrugarh, Thiruvananthapuram, Sūrat, Chennai, Bengaluru, Lucknow, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 27 minutes ago |
|
Bhopal
|
Internet | 32 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Jaipur
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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TanKav (@adroit1139) reported@JioCare I demand immediate reopening of both SRs, proper technician visits, and a clear resolution. Silence or further closure without action will force me to escalate this further. Expect better. Fix this now
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Harjot Singh (@HarjotS81253446) reported@JioCare , what a bad network you have. Even on a true 5g recharge it doesn't work . It doesn't load any thing on the internet .
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Nitu Das (@NituDas93535815) reportedAnother day, STILL ZERO NEWS on my Jio Home activation! 🤬 @JioCare, how long are you going to keep ignoring this? No calls, no emails, no updates—just pure ghosting! Is this how you treat paying customers?! FIX THIS NOW! 📉👎 @reliancejio #JioCare #JioFiber
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saigopal (@tirumalasaigopa) reported@JioCare If installation cannot be completed, please clearly explain the reason and provide an immediate alternative resolution, including cancellation/refund if required.
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Alwin Kurian (@madeinkeralam) reported@JioCare @reliancejio frequent disconnection is happening. Kindly help. It’s been weeks since i made the first complaint. No engineer visit no response from you. Kindly rectify.
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saigopal (@tirumalasaigopa) reported@JioCare Please stop sending automated replies and address the actual issue—my installation has been repeatedly rescheduled. I need a confirmed installation date and time, not another generic response.
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Sai krishna (@LingalaSai2610) reported@JioCare total Bachupally area Nizampet no mobile Internet signals for mobile network . Just we have signals
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Lokesh Pareta (@LokeshPareta) reported@RelianceJioCare @reliancejio @JioCare I have fiber causing frequent disconnection, SR00003DYBU7. Service manager denied to fix problem, and current disconnection causing me losses. Please refund as money by today. I will change the provider. Feedback : Bad service
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alone (@FaizAkr93773160) reported@JioCare How much time you need for it? How much tell me.. if u are unable to install just cancel my order
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fardrive (@farhan4128) reported@BharatFactsIN @airtelindia @reliancejio I fully support this. I don't even need mobile data at work or at home since I have wifi so always have data left end of the day.
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Bharath Bhat (@bharathbhat28) reportedHi @reliancejio I made recharge for a wrong number while recharging for my wife. Anyway, we can fix it and get a refund?
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sankaran (@msankar1980) reported@BharatFactsIN @airtelindia @reliancejio Fully support this!
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Priyanka joshi (@pRIYANKA_0210) reportedI started using jio fibre internet services 4 months back and have to complain for the same every month,the service is pathetic they don’t have proper jio customer support .They should not be writing 5g speed service if they can’t provide the same . @JioCare @reliancejio
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Paramesh (@parameshreddy87) reported@JioCare @reliancejio I have network issue in the provided address
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Dr Atri Kumar (@atrigupta) reported@JM_Scindia bhaiya internet provider ki service Bht kharab hai yearly paisa leke they don’t listen our complain . Especially @JioCare please make law so that grivenence can be taken up seriously.
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RJIO GAMING (@DPisPLAY) reported@reliancejio @reliancejio @reliancejio Please cancel my Jio AirFiber order NO0001F4YGPE and refund my payment. Waited 10 days with no installation despite KYC/payment. I’m switching to Airtel Fiber for same-day installation.
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Vijay Kumar (@VijayKu65169769) reported@JioCare @reliancejio I have not received any installation please do needful help.
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Kalpak Mukhopadhyay 🇮🇳🇷🇺 (@kalpakyo) reported@JioCare @reliancejio stop selling Jio AX3000 on amazon if you cannot provide support. Internet is fine yet it shows offline in Jio Home app. Please DM and fix this issue.
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Amarjit_Pattnayak (@AmarjitPattnay3) reported@JioCare I have a JioBharat B2 feature phone, the jiopay in this is not working for around 3 days. It is just saying - Server Busy Try again. Kindly fix this as soon as possible. @jagograhakjago @reliancejio
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Payel is Creating 🌙 (@DesignedbyPayel) reported@JioCare go to chats, i have already shared mutiple times @JioCare why do we need to repeat things so much, get no service, pay for such long duration!!! what is wrong with your customer service @JioCare
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Madhup Singh (@mdhups) reportedThis is totally ridiculous even there is no support team is present in jio I don't want your service before installation I am facing such problems after Installation whom I will contact and I don't need it @reliancejio @JioCare please refund my money
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TanKav (@adroit1139) reported@jiocare This is completely unacceptable. SR00003DOQ4L and SR00003CW3IV have been closed without any genuine attempt by your staff to resolve the issues. Closing tickets without attending them is not service -it is pure negligence and a clear breach of basic customer commitment
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Jio Payments Bank Care (@CareJpb) reported@Errorsince2003 @reliancejio @RBI Hi, as discussed over the call, we have addressed your concern and provided the necessary information, regarding IMPS amount not settled to the beneficiary for that we have raised a service request-Nayan
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Ariblaze 🤖🧑💻 (@ariblazeog) reported@JioCare @reliancejio I even called the Customer Care number and they keep asking me to wait for a technician visit. The MyJio app doesn't even show the name of the technician. It keeps showing "Assigning Engineer". Your service has been pathetic in the last few months.
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Rakesh ghai (@Rakeshghai10) reported@JioCare Ugh, it's been 4 days without internet service and still no sign of a fix! 😩 I'm seriously starting to miss being able to connect with everyone. Trying to stay patient, but this is getting really frustrating. Hope they get it sorted out soon so I can get back online. Fingers ×
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Nitin Jauhari (@nitinjauhari) reported@reliancejio @JioCare when I shifted my broadband through a proper request why would you not update my new address in your records?? Also since yesterday my broadband connection isn’t working, ticket raised but no one came to fix. Pls help
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Kritika Sachdeva (@KritikaSachdev9) reported@JioCare What about the days for which the service was not delivered?
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Neeraj Sharma (@NeerajS53664257) reported@reliancejio Issue not resolved yet. Dear Customer, Service request no SR00003DVCOR has been raised in your account. You will receive an update for this request by 13/08/2026 10:32.
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आशुतोष क्षत्रिय (@AshuKshatriya7) reported@jiocare Posting AGAIN since the problem is still NOT solved. Do your towers lack basic electricity backup? 5 hours of power & 19 hours of dead network every single day. What are we even paying for? Fix this pathetic service.
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Happy Verma (@HappyVb5671) reported@saaaanjjjuuu port out from @airtelindia @reliancejio , port into Vi network is poor, but we need to manage like we did 15 years ago