Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Chennai, Kanpur, Delhi, Rājkot, Shiliguri, Bhubaneshwar, Patna, Nagpur, Bengaluru, Hyderabad, Indore, Mumbai, Pune, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 6 hours ago |
|
Chennai
|
Phone | 7 hours ago |
|
Kanpur
|
Internet | 7 hours ago |
|
Delhi
|
Phone | 7 hours ago |
|
Rājkot
|
Internet | 7 hours ago |
|
Shiliguri
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kundan Singh (@blu476) reported@JioCare 1. Called party numbers-8210492002 & 9334636341 2. Latest date when issue faced: 02 Sep 2026 3. Latest time of issue - 1600 Hrs 4. Handset - OnePlus Nord CE 3 I am facing major issue with internet connectivity.
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Sreerup Dandapat (@sreerupdandapat) reported@JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service
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name (@SakshiG08523547) reported@JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
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Parameswaran R (@eswaronline) reported@JioCare As if such options are working you people are much worsen than your service fools
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?
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Souvik (@ssurjsr) reported@JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber
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Kunal (@kunalmeena57) reported@JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue
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shivmtrika (@thehighmuse) reported@JioCare @SEPTT221 are you ******* stupid? jio is the only network worth trusting you retard. i am blocking you too.
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Surya Pratap (@SuryaRajawat01) reported@JioCare @reliancejio applied for new a wifi connection and made payment of rs900on 27 Aug 26 and still not able to get it install when tried to connect with customer care they just say wait for next 24 hrs each time. Still waiting to get it install or cancelled.
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P (@Parkashthakur0) reported@JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train
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Abhi Sinha🚩 (@AbhiSinha2003) reported@tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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ARIF MOHD (@ARIF2204) reported@JioCare No solution provided till now!! @JIOAIRFIBERIN
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Parth028 (@ParthSabikhi) reportedJio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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eva (@evabuilds) reported@JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm
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Adarsh (@Arsh_32) reported@RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!
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Mayankbhimawat (@Mayankbhimawat1) reported@tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported@JioCare Now I don't want any connection. Please cancel my said order and give me full refund at the earliest.
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?
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Shivakumar (@Skumar_654) reported@JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.
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Dilipbaashha (@Dilipbaashha) reported@JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service
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Puneet kumar (@puneetanand16) reportedService is poor to poorer day by day @reliancejio
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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பண்பரசன்.ஏ (@Panbarasane) reported@JioCare The bitter truth is came to the thought with ur poor service @jiocare