Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chennai, Patna, Bongaigaon, Bengaluru, Kolkata, Ahmedabad, Chhindwāra, Delhi, Shāhpur, Coimbatore, Bhubaneshwar, Pune, Hyderabad and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Chennai |
Internet | |
| Mumbai |
Wi-fi | |
| Patna |
Internet | |
| Patna |
Internet | |
| Patna |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SIVA SEKHAR B R
(@sivasekharr) reported
@JioCare No need my boy i already port my sim to bsnl. **** you. I ordered a new jio sim, but your delivery ******* agent dididn't take mh call. If you not deliver it i will register a police case against that delivery guy
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🇮🇳Shashank
(@shashank_tri) reported
@ViCustomerCare @airtelindia unlimited 5G kai kitne plans hain? I'm planning to switch from @reliancejio to others network because of the pathetic customer support.
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abhishek bhattacharj
(@RanaGanaMana) reported
@airtelindia I've done the same quite a while back..and as usual there's no solution or feedback. I considering to port my connection to @reliancejio or @vodafoneIN_Fdtn by today if there's no update from your team. You are loosing your old customers & ruining your word of mouth.
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jos butler
(@jos_butler0307) reported
@ProfessorCardz @Airtel_Presence Say thank you to that scammer and don’t port to Jio. If Airtel is not working for you, switch to VI or BSNL or pigeons. @reliancejio is a scam!
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kartik
(@itzzz_kartik07) reported
The current update is no changes in speed when I play games in my house high ping even 480p can't play Called "Jio True 5G++"" @JioCare ur network is slower then bsnl i guess??
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RAGUL R
(@ragul_rl) reported
Because of your worst customer service i have moved to @ACTFibernet hoping for better service. remove your connection from and premises and initiate refund for this month recharge including GST @JioCare #JioFiber #worst_service
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vishal sankrityan
(@vishal_rnzn) reported
@JioCare @reliancejio shared all the details in DM, no help from last 2 days, the SM team on X is good for nothing, if nothing could be done from your end, should not have engaged with tweet, killed my time. Pathetic service. @Starlink please start your service ASAP, jio failed.
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Pooja
(@onlypooja94) reported
@JioCare pathetic network since yesterday, feeling trapped after porting my number from @ViCustomerCare to @JioCare in the name of 5G showing 4G which is worst than 2G
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RpsinghHNLU0312
(@raghwendra2225) reported
@reliancejio has given me worst experience. Never recommend ever and will never take this again in life.. @dish @tataskynews
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Kerala Shortwave 📻
(@KeralaShortwave) reported
@Ja_gr33 @reliancejio @JioCare Currently no idea regarding Jio or Airtel....I am now at a place where only BSNL has network coverage.
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Sriram 333
(@ItsSriramVenky) reported
@JioCare @reliancejio Jio is completely down — mobile, fiber, everything. Restarted phone & PC, no luck🥲 Finally hopped on BSNL just to check. Sometimes secondary sim helps..Is it Whole India or just Kerala? WFH is a nightmare without internet. #JioDown #JioOutage
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Innovate
(@inovateanalyst) reported
Jio is down across South India, time to keep BSNL as a back up sim. For every rate hike every year they are very excited, what is the update on this? @reliancejio @JioCare @jio
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Ben
(@benjikutty) reported
@basithrahmaan @reliancejio Trivandrum too. BSNL too was not working.
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Suresh K Moorthy
(@greatrichman3) reported
@JioCare Jio mobile network & Jioairfiber frequent disconnection today from 11:30hrs onwards, what's happening? there shd be some info to customers about your poor service, wise in collecting money / worst in giving service. Soon will change to @ACTFibernet
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Shanks Duh
(@shanks_duh) reported
Hey @JioCare, App Store is showing “Cannot Connect” since morning. Everything else on my phone works perfectly fine except App Store. Using Jio 4G in Tamil Nadu. Any known issues with connecting to Apple servers? #JioNetwork #AppStoreIssue
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पुण्यातील मुंबईकर
(@patankarha) reported
@airtelindia @reliancejio @bsnl_care I would like to speak to your team regarding a new internet connection for a hotel. Kindly share your customer care numbers.
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Awaneesh Jaiswal
(@AwaneeshJaiswal) reported
@JioCare @airtelindia Hope respective heads thinking about this. Kindly requesting you guys why I am requesting will request till @Starlink not operational in india after that even I don't give any **** about your 💩💩💩 service.
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Adv_PiyushPatel🇮🇳
(@Adv_Pcpatel8283) reported
@JioCare I try but no matter because no one can come... This is not accepting to jio. Your service less than bsnl very 3rd class service
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Abhilasha Parab
(@abhil30562) reported
@vhc15022000 Bro I used to face the exact same thing with BSNL. Random no signal, and internet gone when I needed it most 😭 Switched to @reliancejio a few months back — much smoother. You might want to give it a shot.
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Shubham Sanghai
(@sanghai_shubham) reported
@JioCare May I know a specific timeline? How long it would take to resolve the issue as I am left with no wifi internet connection, since last 2 days ? If the same isn't resolved by today or max tomorrow, I will have to switch to Airtel / BSNL
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Ratan P
(@TavarRatan) reported
@JioCare Do you think that my nearby houses have it and you are not able to provide service for me learn from @ACTFibernet
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Devendra Shukla
(@Devendr95455013) reported
@JioCare What is the reason that you people are not able to provide proper internet in a city like Prayagraj? Or have you started feeling that you should fool the users... what is the option? You have increased the prices sky high and the quality of service has gone down .
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Mukesh Kr Singh
(@janudara) reported
@JioCare If you can't send an engineer in 10 hours then close your service. It seems we are going bank in #bsnl era, in fact their services were better than #fraudjio
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Vivek Pawar
(@vkys3600) reported
@JioCare Vi network has always solved my query with couple of day but jio is Very rude and they don't deserve to get good feedback back from a customer so I have decided I will not recharge my jio instead I will port to BSNL bye Jio fu*k u
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manusebastian
(@manusebastian9) reported
After years of struggling with poor fiber availability and disappointing service from both @airtelindia and @JioCare (even their own technicians admitted the flaws), I finally found the perfect solution with @ViCustomerCare.
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Ratan P
(@TavarRatan) reported
@JioCare Hey there has been no response from Your team Or any other person I request you to refund the money with interest and other Internet is better at service I regret taking your Internet now @JioCare @ACTFibernet
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𝓡𝓪𝓷𝓰𝓪
(@MylRangan) reported
@JioCare It is more than 3 days since we had lodged a complaint - SR00002FB35P. No action yet. Got a message that Serv Engr will attend on 15.06.25. 6 days for attending to a breakdown? Don't you think BSNL is better? Shame on you Jio 😡
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prashant_kuyre
(@kuyrePrashant) reported
@reliancejio 5. Customer service is the worst... there is not a single voice call facility. You won't get numbers anywhere. 6. You will have to waste time with bots. 7. Go for Tata Sky Cricket fans should never buy Jio TV they should stick with Tata Sky.
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Romin Irani
(@twittingrom) reported
@JioCare net down once a month! Where’s @Starlink
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ironman
(@ironmanwidheart) reported
@JioCare @reliancejio worst network after BSNL in Assam 😤😤😤