Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 29: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Pune, Bengaluru, Vijayawada, Rājkot, Chennai, Coimbatore, Bhubaneshwar, Indore, Delhi, Jaipur, Kozhikode, Shillong and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Kolkata |
Wi-fi | |
| Mumbai |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Farzana Gafoor
(@FarzanaGafoor) reported
@sakshamverma377 @JioCare Even their customer service agents talk like a bot. Like they are repeating a script. They say the same thing over and over again. "We understand your situation but...".
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anonymously known
(@AKnown85872) reported
@JioCare Please check your DMs first. I already shared all my details hours ago, yet all I’ve received are generic responses with zero resolution. Internet is still not working. This clearly shows how seriously you’re handling customer issues. I’ve shared my details again. This is worst
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Avtar_Sb
(@Avtar_SB) reported
@reliancejio paid my bill but still my services are not active, and your customer bot support system not able to understand my concern and we do not have option to connect with any human representative,, kindly connect
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ramkrishna pratap
(@ramkrishnaprata) reported
@JioCare Jio doesn't take care of customer service; they are irritating for recharges but not improving network service to use basic internet I am one of the victims.If I am not recharging my number, they always bother me to recharge with the threat of closing my number.
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Anoop Aadat
(@Anoop_Aadat) reported
Unable to open jio tv. Also not able to connect to your customer care excutive. Very bad service provided in our area from last 6month. Chunar mirzapur @JioCare @reliancejio @JIOAIRFIBERIN
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Deepa Bijlani
(@DeepaBijlani) reported
@JioCare How many issues do i elaborate?? Perpetual internet downtime atleast 7days in a month & yet charges r for an entire month!Check d connection in d name of Prashant Bijlani u will know.Arrogant,adamant & audacious CC execs. Perpetual non availability of service engineers vn needed.
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Akib Rehman
(@AkibAB17) reported
Jio sucks @reliancejio @JioCare No value for its customers...only money minded.
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shakunt
(@shakunt1) reported
@JioCare We are facing significant issue in internet service in our area. Tried to call to customer care but its' automatically cut. Sudhanshu replied on my twitt before 4 days & asked my number but no resolution till time. Jio services become horrible day by day
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Priya Jain
(@PriyaJa10254402) reported
@JioCare Dear Customer, We are facing a temporary service interruption in your area since 17-03-2026 08:12 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 1135846866 may be affected. We expect this to get resolved by 18-03-2026 12:12 AM. Got this message
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Farzana Gafoor
(@FarzanaGafoor) reported
@sakshamverma377 @JioCare These people are thieves. They took my money and are not giving my refund. Kind request pls go for some other company. I waited for more than a week for them to fix my WiFi, nobody came
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Farhan Khan
(@zufeshannaznin) reported
@jiocare my id +91 6513183047 Resolve my issue at the earliest, otherwise I will have no option left but to change the company
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LakshmiNarayana
(@LaxmiNarayana__) reported
@Equity_investr @JioCare Despite over 100 hours, the outage persists without resolution. Is there no accountability for this ongoing service disruption?
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Eswara Reddy
(@eswarofficial_) reported
@JioCare Very disappointed with Jio Customer Care today. I contacted support regarding my billing issue, but the behaviour of the representative was extremely unprofessional. Instead of helping resolve the issue, the response was rude and unhelpful. Customers deserve proper support and respectful communication. I am formally escalating this issue. I hope Jio looks into this and improves the quality of customer service. @JioCare #Jio #CustomerService #BadExperience
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Ⓖⓐⓤⓣⓐⓜ ⓢⓞⓝⓘ🦜
(@Gautamsoni2007) reported
My #JioFiber router (SSID: F1) connectivity issues remain unresolved despite repeated complaints. @reliancejio promised a fix but has failed to deliver. Seeking urgent help from @ConsumerCourtIN and @jio_care to get this solved once and for all. #ConsumerRights #Jio
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Priya Jain
(@PriyaJa10254402) reported
@JioCare You should be answerable why you are not able to resolved a complaint from 7th march
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Akib Rehman
(@AkibAB17) reported
@JioCare Do you guys have call support? How pathetic is your bot support.
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Farzana Gafoor
(@FarzanaGafoor) reported
@sakshamverma377 @JioCare Their customer care is ridiculous. They only care about Jio, not customers.
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Dr. Nehal
(@DrNehal16) reported
@JioCare Cancellation was done on 11.3.2026. The service number was raised. But still the refund has not come. What is going on in JIO?
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kartik
(@kartibaddoli) reported
@FarzanaGafoor @JioCare @reliancejio Yeah they are scamming people and also raise a complaint in TRAI and rbi frauders as there many people suffering from this you can check quora. There are many
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Saksham Verma
(@sakshamverma377) reported
JioFiber customer care is truly abysmal. 5 days without fiber internet, still no signs of urgency. A true disaster. Either their bot will waste your time or their customer service executives, all they have to say is give me 2 hours @JioCare
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Jay balaji
(@Jaybalaji9) reported
@JioCare In Morbi and Rajkot , too much problems in call since last 3 days . Minimum 2 to 3 times we have to call just for one minute talk. During talk sound disappear suddenly. Issue facing in city area is strange. Worst net work . I think better to go in Airtel or Vodafone.
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Sumit Singh🇮🇳
(@sksingh_23) reported
Hey @JioCare The Jio Fiber service is absolutely pathetic. My WiFi hasn’t been working for the past 48 hours, and there’s no proper customer support available. The helpline (18008969999) has no agents to take calls. Extremely disappointing service from @JioCare
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Farhan Khan
(@zufeshannaznin) reported
@JioCare @JioCare My registered number 8789480384 Jiofibre id +91 6513183047 Resolve my issue fast, it's been 3 days without internet
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Sohini Ganguli
(@SohiniGanguli) reported
@JioCare Issue still not restored continuously fluctuating jio fibre red and green and unstable
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Jha Sonu.
(@speaks_pk) reported
@reliancejio @JioCare I call 10times in customer care till now but everyone says it will be reversed we escalate the concern. Everyone liying. Jio is such a trusted network but this type of gap somewhere questionable for user. Why my payment not reversed.
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Social animal
(@Socialanimal05) reported
@JioCare The engineer has visited two times but has failed to provide any solution
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Swapnil Dond
(@Swappy_Speaks) reported
@JioCare @JioCare how long you guys will take to solve my issue. I have uploaded the screenshot as well via DM. So ridiculous. None of your customer agent is attempting to call as well. **** SERVICE
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ramkrishna pratap
(@ramkrishnaprata) reported
@reliancejio Jio doesn't take care of customer service; they are irritating for recharges but not improving network service to use basic internet I am one of the victims.If I am not recharging my number, they always bother me to recharge with the threat of closing my number.
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Bimalmahakul3
(@Bimalmahakul3) reported
Getting high ping in BGMI on 5G network, but getting good/stable ping on 4G network. Fix this @JioCare @reliancejio
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Embedded Sw
(@vinothm1421) reported
@JioCare Hi How long ? You are not updating the exact problem. No one is working on my ticket. Simply updating ticket as our team team working. I lost my patience. No solution provided since this happened 7 days back. I am planning to move to Airtel or Act