Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, Hyderabad, Coimbatore, Thiruvananthapuram, Pune, Guwahati, Chhindwāra, Mumbai, Bengaluru, Nagpur, Shiliguri, Jaipur, Ahmedabad, New Delhi, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Phone | 1 hour ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Coimbatore
|
Wi-fi | 3 hours ago |
|
Thiruvananthapuram
|
Internet | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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N वत्स (@nvatsss) reportedVery 😭 with @JioCare. I rchg ₹1551 for IR before travelling to the UK, but still no Jio network, no OTPs no roaming service. Tried every troubleshooting step, but nothing works. Total waste of money. If you’re travelling abroad, THINK 2 before relying on this service. #Jio
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seelam naresh (@naresh9368) reported@JioCare pending refund immediately and provide written confirmation along with the expected timeline for the refund. If this issue is not resolved promptly, I will be compelled to escalate the matter to the appropriate consumer grievance authorities. I look forward to your immediate
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neeraj khandelwal (@nirajkhandelwal) reported@JioCare It’s the similar response your customer support is giving, no surprise
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gallivanter (@Karanchauhan09) reported@reliancejio @JioCare I am facing wifi issue since yesterday and the speed i am getting is 8Mbps instead of 30. The engineer visited told it will be done from his end. But still nothing has changed. Modi has done favours to you now don’t loot us provide proper service.
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Anuj Agarwal (@anujaga12344340) reported@JioCare Yes its been resolved, but I need compensation for my lost days and the stress you have given all these days. You already know how much time and pain have taken to get it fix from you. If you cannot do that, please close my subscription and refund my full money. Tata play is good
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Arun (@udai_arun) reported@JioCare deactive mob no ending 0931 account id 100266578773 Why giving me trouble unnecessarily!!
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Devang Tailor (@TAILORDEVANG1) reported@JioCare If my issue is still not resolved by then, please disconnect my JioFiber connection and refund the remaining balance of my prepaid plan. I will switch to another internet service provider, as this level of service is unacceptable.(4/4)
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Yash Rungta (@yashrungta13) reported@JioCare anyone to help? Something urgent
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Ravijendra Rai (@RaiRavijendra) reported@reliancejio @JioCare Why should I choose you and pay for recharge if service is not delivered?Even after numerous complaints there is no significant improvement in the network and internet. 5G is a myth, it's working like 2G! No permanent and quick solutions and frustrating AI!
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vin (@VDietcoke) reported@JioCare my net down for over two days… what is going on??? How does it take so long to update systems??
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alien hunter (@was_pratik) reported@reliancejio @JioCare my wifi is down since yesterday and there is no response from your team even after complaining multiple times. sue you
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Ramapati Padhi (@RamapatiPadhi) reported@reliancejio Recharged mobile 9437438824 on Monday with the ₹349 True 5G plan. However, today 5G has stopped working entirely and only 4G is showing. I have tried all troubleshooting steps on my end. Please look into this network issue immediately.
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Yogesh Binani (@binani_yogesh) reported@JioCare No resolution till now.. waste of money by using @reliancejio Useless customer care
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Hitesh Nahar (@hiteshnahar3) reported@JioCare Still no engineer has visited. No internet, no resolution—only repeated apologies and automated replies. If you can't provide reliable service, at least stop giving false assurances. Resolve this immediately. @JioCare @reliancejio #JioAirFiber #PoorService #CustomerService
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Dr Kalpit Jangid (@KalpitJangid) reported@reliancejio worst services continues for last 2 months in jhunjhunu. You just cannot talk on network
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mayur andelwad (@mayurandelwad) reportedI am taken jio fiber connection on dt 12/07/2026 at 9:30 ambut there is installation not done till time very pathetic service going on @JioCare
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Rudra Vishwakarma (@srvrudra) reported@JioCare This level of service is completely unacceptable. I expect an immediate resolution or a full refund for the period during which the service has remained unavailable, along with compensation for the additional expenses I have incurred due to your failure to provide the promised
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Sudhir Singh Chouhan (@sudhir1043) reportedThe internet connection is extremely poor and unacceptable. Despite calling customer support multiple times,there has been no proper response. This same issue keeps recurring every 10–15 days, and it's very frustrating.Pls resolve it permanently @JioCare @JioFinance1 @reliancejio
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Chandan Bora (@champ_bora) reported@JioCare @jio_fiber I am extremely disappointed with the service My JioFiber connection has not been working for the last two days. I have tried calling customer care several times, but I am unable to connect to a representative. I also contacted your chat support,
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Jinendra Mehta (@JinendraMehta6) reported@JioCare U can find out my jio customer registration number and service number
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Ashwani Singh (@itzzash_) reported(POST 1/3) @JioCare, it's been 1 month since I got Jio AirFiber, and I'm still not getting the promised speed. 4–6 complaints and multiple engineer visits later, the only response is, "RSI/tower issue, it'll be fixed in 3 days." It's been a month. Nothing has changed.
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Balkrishan Sharma 🇮🇳 (@BbCyberExpert) reported@JioCare Please stop using the 'unable to connect' template. My Jio network is fully active, my phone is on and I have received zero calls or missed call alerts. I am actively waiting for your call. Do not close this ticket. Please have a representative call me immediately.
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Rudra Vishwakarma (@srvrudra) reported@JioCare I understand 1, 2 3 days but it’s 13 days where I am not using your internet due to your bad service and also you are not able to resolve since 13 days
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare I paid for a 12-month prepaid plan in good faith, yet I am being denied the unused validity because of a process your representative instructed me to follow. A customer should not suffer a financial loss due to incorrect guidance provided by Jio’s own representative.
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Prasanta Sardar (@sardar_prasanta) reported@reliancejio @JioCare @mukeshambani566 My Jio connection is not working, and the app is showing the complaint visit for tomorrow. Today is the 2nd semi-final, I need the issue resolved immediately. Please arrange an urgent resolution at the earliest. #Jio #JioCare #InternetDown .
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Ved (@Ved28074181) reported@reliancejio There is only one signal bar in my phone inside my house therefore I can't make or receive calls properly and internet speed is very poor. Please enhance signals in my area
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Nikhil Chaudhary (@NikhilC_Speaks) reported@JioCare @JioCare Creating SR00003BD74L doesn’t resolve your failure to honour my 14 Jul appointment. I reject the 22 Jul timeline. Escalate this to the Field Service Manager and ensure my JioFiber relocation (Order: CO0001TGHLAJ) is completed tomorrow. Unacceptable service. #FalsePromise
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शशि दूबे (@dubeyshashi76) reportedDear team my jio fiber is not working properly my Air Fiber number is 6323796573 .All Air Fiber has same problem in this area,plz help @reliancejio @JioCare @jio
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subhojit banerjee☦️ (@SubbuBanerjee) reported@reliancejio @JioCare since two days internet is down for 04035679510. If we don't pay for one day, you disconnect. Will you pay the penalty for not providing service?
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Ajay (@Ajaybabushukla) reported@JioCare worst service