Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Jabalpur, Bhopal, Pune, Shillong, Chhindwāra, Kolkata, Guwahati, Mumbai, Dimāpur, New Delhi, Aurangabad, Ahmedabad, Chennai, and Salem.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 5 hours ago |
|
Jabalpur
|
5 hours ago | |
|
Bhopal
|
Internet | 5 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Shillong
|
Wi-fi | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dashrath Singh (@singh_dashrath) reportedWhat kind of services are being provided...? Even unable to talk to care...???? Facing multiple issues but unable to escalate on My Jio App or get hai service request number @JioCare @reliancejio
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Namtei Hau (@NamteiHau) reportedWhat is wrong with @JioCare @reliancejio network at Willong area - 795007 under Senapati District of Manipur? It's been almost two days without network in the area. Is the company not even doing anything to fix this? Pathetic network!
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Swarna Prasad Bangre (@dswarnaprasad) reported@JioCare @JioCare @reliancejio #noservice #nouse #refund I am going to file a complaint with this issue
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The Deliberator (@DVD_55) reported@YlJoshi @reliancejio Yes. It's down in Chakur, Latur district too.
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Tata Play Fiber (@tataplayfiber) reported@Fake_Democracy_ @JioCare Hi @Fake_Democracy, Please accept our apologies for the inconvenience caused. We have highlighted your issue and it's been looked into on priority. Please be assured that we will update you at the earliest. - Arham
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kumar_pm (@pm199ncc) reported@JioCare @reliancejio only in automated messages claiming the issue will be resolved within 4 hours, yet no actual solution has been provided till now. Customers pay for reliable service, not repeated false assurances. Kindly resolve this issue urgently and improve customer
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Ankur Sinha (@ankursinha2608) reported@JioCare I am tired of this. Resolve the problem or else I will now scrap the router and all. This is beyond my patience and pathetic service that you guys are unable to solve a simple problem. Even someone from your side told me to format my device that too I have done . Now I am tired.
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Vinod Kumar (@ghumakkadbhau) reported@JioCare Your service support executive and technician both are good for nothing. Rather than attending the complaint they are just rescheduling appointments. I guess now I have to shift to @airtelindia
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare no update on this.. no revert on mail... no call from any one.. no one visited to check the issue.. no improvement and no timeline communicated for resolution...
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Sharan Pradeep (@sharanpradeep2) reported@JioCare Your representatives visited our residence yesterday and explicitly assured us that the issue would be attended to and resolved today. However, till now, nobody has turned up, no service has been provided, and there has been absolutely no communication from your side. 2/3
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Gnaneswar Avadhanula (@gnani0826) reportedI lost phone in Netherlands, Contacted @JioCare. Despite all documents given, they take 3 days to respond and it been almost a 3 weeks they are playing with me saying format issue, size issue, update date, all nonsense. It feels so dumb in AI world.#dumb #jio Can't tolerate more
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nad rev (@revanthnadella) reported@GauravAajneeti @JioCare Airtel was much worst bro @Airtel_Presence
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chill guy (@someoneonchain) reported@JioCare I recharged Rs. 1400 plan in an outdated JioFiber prepaid account of mine that I wasn't using I wanted to recharge in postpaid account only but Jio app showed option to recharge my prepaid account instead I contacted jio support & they are not refunding money Scammers!
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Sujit4u (@ImSujit4u) reportedDear @JioHotstar I am using this OTT from last 5 years as a prime customer but after takeover of Jio reliance i found advertisement issue and nowadays I am adviced to pay extra to avoid advertisement.i.e rs 299/-.so i decided to quit this OTT and say go **** off @reliancejio
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abhishek sahu (@111abhisheksahu) reported@jiocare Hello I need support regarding airfiber
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Rishi Singh (@RishiSi51483988) reportedNo technician visit no proper response, and the technician number is unreachable. Customer support and even senior executives keep repeating the same scripted lines without taking any actual action. 4 days without internet for a paid service and still noaccountability @JioCare
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Jagad Eesh🇮🇳 (@jagadsh072) reported@JioCare I have provided my details in DM, but haven't received any resolution. @reliancejio
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Sanji (@sanjilikesyou) reportedWhen you call customer care service for @JioCare all they know is to act rude, can't answer basic questions, act like unprofessional illiterates . Seriously, how worst a customer care can perform? Untrained, unfit workers in the department.
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Harsha Kashyap S (@harshakshyp) reported@reliancejio Hi, I had purchased a prepaid sim from jio and now when I try to recharge, it says the number is not a valid jio number. Please help
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Mr._Sayed (@Imsaif11050799) reported@JioCare @reliancejio Extremely disappointed with Jio AirFiber service in Mumbra/Thane area. I’m consistently getting very poor speeds (Download: 0.23 Mbps, Upload: 1.98 Mbps, Latency: 125 ms) despite being connected to WiFi. #JioAirFiber #PoorService #JioComplaint
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iamvociferous (@monikasharma309) reported@JioCare Seems nobody is interested in customer complaints and service resolution
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Akhil (@akhilteja099) reported@JioCare I have a engineer visit scheduled to be completed by 4PM today because of internet issue. But engineer didn't visit and not responding to my calls. Today I applied leave as facing issues. Tomorrow I need to work for sure. Can u please help-me SR000036R2F7 is my request.
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Teayakkar (@T__Chai) reportedVery disappointing customer experience for JioFiber from @reliancejio @JioCare . I don't even know how to claim refund for this now.
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DIVYAM VARIYA (@DivyamVariya) reported@reliancejio I cancelled my JioFiber connection more than 10 days ago, but still no one has come to collect the router and other components. We have already shifted to another city. Please arrange pickup as soon as possible. ref Service Request Number CO0002FVRSC0
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Sanchit Goyal🇮🇳 (@Igoyalsanchit) reported@JioCare your team is continuously not resolving the issue of vouchers for which I have already complained from 25th April but I haven't received the solution till yet and your team has suspended my services kindly look in this and give a solution ASAP.
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Vaneet Mahajan (@vineetmhjn) reported@JioCare @JioCare when you ask for info to be DMed, there is an expectation that you will acknowledge the DM and then do something about the issue. Nothing, absolutely nothing has been done
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mayank garg (@garg_mayank2010) reportedWhat is wrong with jio air fibre It is fluctuating so much, nothing is working Complaint so many times, no resolution as if they do kot even know what services they are giving @reliancejio @jio_fiber
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Sanji (@sanjilikesyou) reportedCompanies like @reliancejio are the reason why India's tech and network field is far beyond. All they care is how Ambani can fill his pocket. Not a single compassion towards their profession.
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नरशिमाग्नि ☯ (@sapienhimanshu) reported@Vishu7 @JioCare **** bro what is this ****..... They are frauding us at mass level.....
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The Deliberator (@DVD_55) reported@JioCare Cellular network and internet is down in Chakur area of Latur district since last one week. Kindly look into this. I've already lodged complaints but nothing is being done.