Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Bengaluru, Guwahati, New Delhi, Agra, Naharlagun, Chandigarh, Indore, Patna, Delhi, Dimāpur, Agartala, Jaipur, Mumbai, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Phone | 15 minutes ago |
|
Guwahati
|
Internet | 25 minutes ago |
|
New Delhi
|
Wi-fi | 1 hour ago |
|
Agra
|
Internet | 2 hours ago |
|
Kolkata
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Srivastav (@me_ashuu) reportedSo this is how JioFiber operates? Agent stopped answering calls right after taking payment. Paid money just to get mental harassment and zero service. Already regretting choosing this useless service. Should’ve gone with Airtel instead! @reliancejio @_MukeshAmbani
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Ashish Maheshwari (@Ashish_Media) reported@JioCare kindly arrange a call back for me, human being is unable to find solution from your worst ,third class ai customer care ..@reliancejio
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Arpit Ankur Jain (@BeingArpitJain) reported@JioCare our wifi is not working since last 3 days. No body is picking calls at customer care. What to do! ?
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Advocate Sarthak Agarwal (@sarthak5647) reported@JioCare Two service requests were opened but no response SR000036Y7BB SR000036PRHR
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RANJAN RAJ SINGH🇮🇳 (@RANJAN_RAJSINGH) reported@JioCare I already expected this kind of response. My account was inactive from 6 May and the issue was resolved only on 25 May. During this entire period, my mobile and JioFiber recharges were active. Your customer care assured me that I would get a rebate or 14 days extension after 1/2
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Heliav (@Florenc23016620) reported@TechTurbanator @airtelindia @JioCare I had the exact opposite experience. Jio has been running without a hitch for years now. Air tel keeps having outage every other day.
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Being Bharatiya (@bhaveshtaurian) reported@150_zeus @JioCare I also have same problem, no one is responding. Pathetic service by jio
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Ashok Maurya (@AshokJnp) reported@JioCare @SunnySharma_uk Same issue here
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viju.v (@viju_zane) reported@JioCare For your information, Weather conditions is good. This week hardly it rained once, Area is'nt flooded everything is operational. Since 1 week engineer visit getting cancelled. Ask your area fault TEAM LEAD to call customer instead customer care giving standard response
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Ankur Maheshwari (@ankur_world) reported@jio_fiber @reliancejio @JioCare third complaint in a month. Latest sr00002LDXTM opened yesterday but is being kept rescheduling without resolution
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शिवम् कुमार प्रजापति 🚩🙏🏻🚩 (@ShivamKumar2702) reported@JioCare @JIOAIRFIBERIN Please contact me 7247872478 My air fiber is not working properly last 1months 20 days
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Rajesh (@_rajes_) reported@JioCare What kind brain rot solution is this, I am standing in front of the router . Instead of actually fixing the issue you are suggesting me to buy an extender. Its been over 10 days my internet is not working. I want the refund asap. Pathetic @JioCare
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Jyoti Karki (@Jyoti_karki_) reported@JioCare Still not working
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Davinder patel (@Davinder_patel) reported@JioCare @JioCare mam from 10th of may to till. Date i am making calls and requesting for the solutions but your technician's visit only 3 times rest they confirmed over phone only sir problem is sloved i said no then with out visit they put my request on hold giving irrelevant reasons
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Akhil (@AKHILofficial_) reported@JioCare @JioCare “I understand issues take time, but my money is being wasted during this period. I didn’t recharge just to lose service. What do you plan to do about the money I’ve lost?”
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SomnathPaulChoudhury (@somnathpc) reported@JioCare This thread is the ultimate proof of customer harassment and money laundering by so-called elites. Fkuc.
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Aarun K Mittal (@mittalarunkumar) reported@reliancejio @JioCare so jio Appellate is wrost then their customer service. After 25 emails 20 calls 3 calls to appellate and visiting 4 jio store i am still facing issue with generating UPC code. Wrost of the wrost customer service
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Chirag S Rao (@chirag_s_rao) reported@JioCare Soon, escalated - just useless words, pls send your corporate address for a legal notice for deficient service inspite of full payment, i will sue you all
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avinash ranjan (@writeravinash) reported@JioCare Service ID: 300587175890 My registered mobile no: 9650793936
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Rajesh (@_rajes_) reported@JioCare What a dumbest reply, I am standing in front of the router . Instead of actually fixing the issue you are suggesting me to buy an extender. Its been over 10 days my internet is not working. I want the refund asap. Pathetic @reliancejio
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare It's again false Dear Customer, With reference to Service Request Number SR000036SLNX, visit of Jio service engineer for your JioAirFiber connection having JioFixedVoice Number +918035682431 is on hold as our Jio service engineer did not get access to your premises.
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Rehan Ahmad (@rehan_2303) reported@JioCare Service request SR000036VLER was raised yesterday for service disruption, but no one has attended yet. I have repeatedly called the assigned service engineer, Shivam Vishwakarma, but he is not receiving calls. Very disappointing service and no proper update has been prd.
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Tejas Sonawane (@tsonawane009) reported@JioCare @JioCare Repeatedly saying “future date” without sharing an actual installation date, appointment slot, or engineer details is not a resolution. Kindly provide a confirmed installation timeline immediately.
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ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported@JioCare From 9 am -5 pm worst network I have seen ever...no call, no data without any prior information...!
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Davinder patel (@Davinder_patel) reported@JioCare If you cant slove the issue in 18 days then what kind of support services your are providing?? If you cannot slove this issue then give me clear no and gove my money back and take your connection simple i have now no option other than go with consumer court
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Mohamed Nizam (@nizam_mdu) reported@JioCare @JioCare Stop sending automated bot scripts. I am not asking for tech support—the physical wire was fixed on May 18. I am demanding the TRAI-mandated billing rebate for the 10 days my service was down. Get a human supervisor to look at NCH Docket 9355673 and issue the credit.
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Mohit (@MOHIT_D) reported@JioCare situation is being handled very unprofessionally. Your technician has already verified several times that the installation/service is not feasible. I have already provided my details for a refund, yet I continue to receive redundant requests. stop delaying this matter and refund
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Akshay (@Remorashi) reported@airtelindia @Airtel_Presence Despite having unlimited calls and data, not able to call customer care numbers of any companies or use data as well. Pathetic **** company! Will be porting to @reliancejio if not resolved by today
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नरशिमाग्नि ☯ (@sapienhimanshu) reported@reliancejio is treating it's consumers like Canon Fodder, it's been more than 7 days I initiated my E-KYC on the 21st of May and it's the 28th today..... Still there is no sign of neither the sim nor the refund amount..... When asked to refund my money on customer care they
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Aakash Rampuria (@aakash_rampuria) reported@JioCare @jiocareindia has mastered one thing: taking payment first and disappearing later. It’s been 8 days since I requested installation of a setup box and WiFi extender. I call customer care 4–5 times EVERY DAY. Every single call ends with the same scripted lie: