Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/07/2026 16:05

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Sūrat, Mumbai, Ahmedabad, Udaipur, Hyderabad, Delhi, Chennai, Patna, Bengaluru, Amrāvati, Jamshedpur, New Delhi, Pune, Virār and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaSūrat Internet
IndiaMumbai Internet
IndiaAhmedabad Internet
IndiaUdaipur Internet
IndiaHyderabad Internet
IndiaDelhi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Alfonso32315922 Soulmate of Tithi (@Alfonso32315922) reported

    @jiocare you are providing worst service how dare you to increase rate of net voucher when you can give only 0.10kbps.

  • iamarush_ Arush (@iamarush_) reported

    Dear @reliancejio @JioCare @TRAI I am following all the terms and condition still my number is not able to run on JioTrue5G network and I am getting very angry. Not getting any help from the customer care also. 😡

  • rahul25official Rahul Soni (@rahul25official) reported

    Why jio customer care service so cheap.please reply ASAP. @reliancejio @mukesh_Ambaani @JioCare

  • Satynar71845212 Satynarayan Mandal (@Satynar71845212) reported

    @JioCare @RohitKu43492024 May MobiKwik aap user is disabled sir please help me sir please anlok.sir

  • TheHumbleLad SAYAN (@TheHumbleLad) reported

    @JioCare Hi! We're really disappointed with Jio's pathetic service. My mom has a JioPhone, and she watches JioTV on it. However, currently, she is unable to watch any channel and the problem seems to be persisting forever! Please help.

  • INDlAN_ SHREYASH 💙💗 (@INDlAN_) reported

    @JioCare so jio is sending me msg and calling me saying my plan has ended and I gotta recharge with some 6 hundred something rupee. Well they don't know that if they don't solve the 100 kb/ps speed in my area, I will never recharge. I also received call from jio enginner and(1/2)

  • Kprakhar17KUMAR PRAKHAR KUMAR (@Kprakhar17KUMAR) reported

    @JioCare I have recharged my JioFiber yesterday only but still my internet is not working and it is showing on myjio app that my recharge is due. I have complained several times but still no action has been taken.

  • sachink10458618 sachin kumar (@sachink10458618) reported

    @reliancejio One of my friend today faced very unprofessional service from ur team. He requested for reallocation 3 days before. Ur executive said reallocation is not possible as the box is full. So he said install a box but his request got cancelled by mentioning doc. invalid.

  • TheHumbleLad SAYAN (@TheHumbleLad) reported

    @JioCare Hi! We're really disappointed with Jio's pathetic service. My mom has a JioPhone, and she watches JioTV on it. However, currently, she is unable to watch any channel and the problem seems to be persisting forever! Please help. I've messaged you the contact details.

  • sahaniv89 Varun Sahani (@sahaniv89) reported from New Delhi, National Capital Territory of Delhi

    Apparently I paid twice for something @reliancejio @JioCare don’t have in their portfolio. And their support team is up selling it on calls. Wondering where is it all heading?🫡 SALUTE. Still no hope for any refund. #JaiHind #JaiJio

  • Devanand_Ahire Devanand Ahire (@Devanand_Ahire) reported

    @reliancejio I am getting the email notifications for the mobile number that doesn't belong to me. I have reported an issue one month back. Still not resolved. Your team is so incapable of resolving such a small issue. Everyone asks the same questions nobody resolves it.

  • kush_cal Kushal Das (@kush_cal) reported

    @HarshChakalasi1 @reliancejio Incompetence is the driving force behind @reliancejio They are not going to solve any of your problems!!!

  • bipinkpandey BIPIN KUMAR (@bipinkpandey) reported

    @JioCare my broad band not working number is 0120-3151542

  • Aniket_Seth_ Aniket Gupta (@Aniket_Seth_) reported

    @JioCare I have not received demo plan even after doing the required activation kindly help.

  • sachin99779474 sachin (@sachin99779474) reported

    @JioCare my concern is that why Jio team not work to add this on network?

  • vyshnavnair1 vyshnavnair (@vyshnavnair1) reported

    @JioCare hello guys, I've been behind you guys for months and my issue has not yet resolved. The only thing you guys are doing is copy pasting messages. Let me know if you guys genuinely have a customer support team to help your customers

  • hridyansh0001 Hridyansh dawar (@hridyansh0001) reported

    @JioCare no help from jio at all More than a week

  • SujithSomnath ⚡️𝓢𝓾𝓳𝓲𝓽𝓱 𝓢𝓸𝓶𝓝𝓪𝓽𝓱⚡️ (@SujithSomnath) reported

    @JioCare When will get 5G in my location, which is in Kottayam Dist., Kerala, Pin-686520 4G is still pathetic in here due to terrain issues.

  • ankit__mishra Ankit Mishra (@ankit__mishra) reported

    @reliancejio @JioCare @JioFiberChennai closing in on 2 months of my issue not being resolved and waiting for your team to do a first response.

  • hridyansh0001 Hridyansh dawar (@hridyansh0001) reported

    @JioCare worst service

  • m_a_y_a_n_k_00 Mayank 🇮🇳 (@m_a_y_a_n_k_00) reported

    @reliancejio @JioCare i do recharge to wrong number what can i do now? Please help 😞

  • ShafiUd44876499 Shafi Uddin (@ShafiUd44876499) reported

    @JioCare I had complaint fir disconnection of jio fiber net. But still not yet done. Very bad service from jio fiber teams and improve man power of the company and technicians as well as wasting my time for waiting

  • Khanbasharat55 Khan Basharat (@Khanbasharat55) reported

    Becoz of leas service of @reliancejio and @paytm i am going to buy another sim and uninstall @Paytm bye bye have fun like you did to me

  • avinash_modi007 Avinash Modi (@avinash_modi007) reported

    Hi @JioCare , My jiofiber internet is down from past 3days and no proper action has been taken by your team to fix the issue. Please fix it ASAP. My service request no: SR00001IC8M2.

  • syedviquar78667 Syed Viquar (@syedviquar78667) reported

    @reliancejio @Airtel_Presence 33 days left for my pack waiting to port to Jio.... very poor service.....no missed call alerts etc.... plz jio provide this pack transfer option also

  • ShafiUd44876499 Shafi Uddin (@ShafiUd44876499) reported

    @JioCare @JioCare I had complaint for disconnection of jio fiber net. But still not yet done. Very bad service from jio fiber teams and improve man power of the company and technicians as well as wasting my time for waiting

  • Pushkar07990425 Pushkar Jain (@Pushkar07990425) reported

    @JioCare where's the call? I'm having network issue in my area, Call me now immediately or I'll be forced to do port out

  • HelpPaytmcare Paytm Care (@HelpPaytmcare) reported

    @Khanbasharat55 @reliancejio @Paytm PAYTM CUSTOMER SUPPORT 24/7 HELPLINE SERVICE CENTER SERVICE CENTER TALL-FREE NUMBER.0120-4456-456 ALTERNATIVE- NUMBER📞-09339328029. PLEASE CONTACT US.

  • atulchourasia28 Atul Chourasia (@atulchourasia28) reported

    Booked jio fiber on 05th March, sales guy promised for installation by 6 PM in the evening, received 4-5 msgs for reschedule of installation without anyone contacting me. Now installation reschedulefor 8th. what a service by @reliancejio @JioCare @jiofiber

  • I_mTush Tushant Baranwal (@I_mTush) reported

    @JioCare Going to shift to Airtel after this 6 months postpaid will end. Four days without internet. Work is hampering. Unbelievable service and moreover response from JIO. Dukaan badi, pakwaan feeki.