Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, Bhopal, Pune, Ahmedabad, Mumbai, Chennai, Kolkata, Bānposh, Bengaluru, Gobārdānga, Hyderabad, Ludhiāna, Indore, Vadodara and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow |
Internet | |
| Bhopal |
Internet | |
| Pune |
Internet | |
| Ahmedabad |
Total Blackout | |
| Ahmedabad |
Total Blackout | |
| Lucknow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sudhanshu Prakash
(@ImeSudhanshu) reported
@JioCare Again the same problem coming i.e. ott apps asking for subscription. Now i have to again call your useless customer care asking 100s of questions. @JioCare @reliancejio
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anand
(@FerrariAnand) reported
@JioCare Still awaiting solution even post Twitter escalation your team is least bothered to call me to understand the issue. This shows your service to your customer.
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Harshit Gautam
(@Harshit_Gautam) reported
@JioCare Disappointed with the services from Jio Fiber…i booked jio fiber on 5th aug today is 11th still no connection…they came on 7th aug for installation and said all jio boxes is full please wait 15 days…service id 299865483914
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Narendrasingh
(@NarendrasinghPP) reported
@JioCare I had to recharge her number for ₹155 just to have her out going enabled. This is a big inconvenience. Also you are putting your customer in trouble. Imagine how are we supposed to make calls during emergency situation like my wife, she was at hospital and was not able to call
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Shivram Jayan
(@ShivaDJ123) reported
@reliancejio @JioCare Internet has not been working from morning. Not able to raise a support ticket on your app. No response from your local managers also. Please fix this asap
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Mayank Agarwal
(@mayankagl21) reported
@reliancejio @JioCare pls advise network team to monitor and fix network as VOIP and Normal Network both have stopped working where network was available for 7 months now. Multiple request has been logged with customer care and there is no resolution
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Sunny Kumar
(@SunnyKu70460907) reported
@JioCare they again reschedule the request via sending me a message (With reference to Service Request Number SR00001CSNNK, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +916432357315 has been rescheduled as per your request.)
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Avinash Parwani
(@AwsumAvinash) reported
@JioCare worst service provider. Cheating customers by taking money in advance for new fiber connection but later no response on installation. Its a fraud. Absolutely unprofessional and disgusting service
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meghna
(@meghna971) reported
@JioCare Sir i have work from home going on. It has been 4 days already!! How many more days do you need?? I have a recharge of 55 days left and just spending money and not being able to use the internet is ridiculous! Please help me in this case or i will have to stop my connection.
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Robin Agarwalla
(@RobinAgarwalla) reported
@reliancejio @JioCare What a pathetic after sales service. Have put a complain,everything customer care team giving new timings but no one visited. Pathetic service.Req no SR00001CTSQT
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ऋषि सिंह
(@SriRishiSingh) reported
@reliancejio Dear Reliance, As being complaining for long to your customer support now I am irritated with your service , internet is very slow , calling issues , and in addition to this your staff is always saying our team is working on it , where the hell is your team working
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Sandeep
(@sndp9820) reported
@JioCare @vvvladiator @connectgurmeet Congratulations to Airtel and Vodafone, By the way #Jio also has launched service wherein they have hidden 95% of the network signal, moreover when someone call-in their voice is automatically muted (This is very useful feature when Tele marketers call’s mindlessly)
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Sumon Mukhopadhyay (সুমন মুখোপাধ্যায়)
(@SumonMukhopadh3) reported
@JioCare I know all this will be lip service and just to find out the private information of a person. Till now nothing has happened and I feel this will continue . False promises... Mukhesh Ambani doesn't have any scruples... Destroyed shareholders wealth in Future Retail.
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rohan tiwari
(@uytwrb0913) reported
@JioCare till now no resolution
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Inspire us
(@MayankSmec) reported
@JioCare my internet is not working from 10 days. how long do you want to repair it.
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TT
(@TheTewari) reported
@JioCare Already done. Had done the same yesterday as well but still no resolution. How long am I supposed to wait? Can you publish your SLAs?
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Sunny Kumar
(@SunnyKu70460907) reported
@JioCare then i called the jio fiber customer service on dated 10.08.2022 15:49 and they raise a new complaint against my old complaint bearing no SR00001CU5U7 and sending me the message (15:49)) and when I called jio fiber customer care today 11/08/2022 14:27
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Rohit Singh
(@Rohit90563) reported
@JioCare I haved talked to the customer executive they told me that my request is not in cancelled state plss dont tell lie to hide your image on Twitter Accept your mistake... @reliancejio @JioCare
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vaibhav
(@vaibhavchaudha3) reported
@JioCare My jio fiber internet connection is not working since last 4 days. There is no support available at all. No engineer has been assigned. I need urgent support.
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Mayank Bhandari
(@mayankb_1983) reported
@JioCare I dont have it. The information should be with you as to whom the work was assigned. Yesterday 2 persons visited at 10AM, checked and informed issue is of low power and other team will do it. Today at 12:30 PM 3-4 persons had come and informed that they had done their work.
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Arvind yadav
(@ArvindGeek) reported
@JioCare Hi Mr. Mohit firstly thankyou See I am waiting Since morning My appointment was scheduled for 11 am IDK what happened I've Received a Msg Your service request has been delayed due to Technical issue without even Informing me. So please It's request Kindly resolve my issue today
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Arvind yadav
(@ArvindGeek) reported
@JioCare I've raised a service Request SR00001CUKH3 in Kanpur Uttar Pradesh. it's been 8hrs I haven't got any update and any resolution Regarding My Complain. PL Kindly Look into this Issue.
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Jnia_wolf🐺
(@JniaWolf) reported
@KaranjeG @JioCare @reliancejio Dont give your add or alt number to jio they just make u fool each n everytime dont believe jio n their fake service they just never work on get money from us n what they give is **** network each n everytime i was complaining 3 years bfr now im going to change in to airtel too
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Divesh Kumar
(@kambojdevu) reported
@JioCare @reliancejio @JioCare , I am paying Rs. 24 per day and not using any internet services. I am trying to get my services activated since last 7 days but what I get only sorry. No one trying to fix the issue. Please tell me how many days it will take to get relocate?
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CA Manak Shah
(@MANYA14) reported
I have one jio number which I was not using from 2 to 3 months. So number is suspended but now that number is really important for me i want that number back so please help me in this @reliancejio @JioCare @RelianceJioCare #jio #Mumbai
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Sunny Kumar
(@SunnyKu70460907) reported
@JioCare I have raised SR00001CSNNK on dated 08/08/2022 but this request is not resolved till date but on dated 09/08/2022 10:52 AM a message was received from JK-JIOFBR (With reference to Service Request Number SR00001CSNNK, visit of Jio service engineer for your JioFiber connection
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Narendrasingh
(@NarendrasinghPP) reported
@JioCare I sent you parent and child numbers both. This is a big issue. If we are upgrading we have to suffer 30 to48hr black out on outgoing. Not a good service for customer.
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Ankit Harsh
(@imankitharsh) reported
@JioCare works unorganised and ridiculously bad. Raised the request for relocation yesterday and was asked my preferred time for today, i mentioned 10 -12pm. Later they changed to 2 30-4. Now they say they would be here tomorrow at 3 30pm, i am missing my office because of this.
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Jnia_wolf🐺
(@JniaWolf) reported
@reliancejio Fake bond con artist jio n jio service just waste of money
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Sunny Kumar
(@SunnyKu70460907) reported
@JioCare send me a message 12:14 on dated 10/08/2022 ( With reference to Service Request Number SR00001CSNNK for your JioFiber connection having JioFixedVoice Number +916432357315, your appointment with Jio service engineer is scheduled at your premises on 10-08-2022 : 15:00:00.)