Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/20/2026 02:05

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Hyderabad, Kolkata, Dibrugarh, Nagpur, Kanpur, Lucknow, Thiruvananthapuram, Chennai, Imphal, New Delhi, Jaipur, Shimla, Rājkot and Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaHyderabad Total Blackout
IndiaKolkata Internet
IndiaHyderabad Internet
IndiaDibrugarh Wi-fi
IndiaNagpur Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vakaravi Ravi Vaka (@vakaravi) reported

    @JioCare Ever since I complain about no signal at my residence (Located in the heart of the city- Hyderabad). I get 5 people messaging me stating the same answer that I'm unreachable on the call. I can only be reached, only if someone attempts to call me.

  • seenupavithra john seenu (@seenupavithra) reported

    @grapeforest @JioCare Not Responding Customer Care

  • Thalaveriyans8 ThⒶ𝐥𝓐 ΔᒎⒾţh ♙ 俺ぉ臆𝔗 (@Thalaveriyans8) reported

    @JioCare iam going to deactivate jio sim because important Time net work speed is very slow. Bad experience

  • malpanimukesh malpanimukesh (@malpanimukesh) reported

    @reliancejio --I am trying to dial in 1977 to activate my Jio Sim--but its not not going through. Please help.

  • Negi_tajwar Tajwar Negi (@Negi_tajwar) reported

    @JioCare Sorry, need to fix the network, do it or else I will port it!

  • amarakbotev Amar AV (@amarakbotev) reported

    @JioCare how do I speak to someone real at JIo care and not just your chatbots I have an issue not listed in chatbot how do I resolve?

  • searchingpeace0 Searching Peace (@searchingpeace0) reported

    @JioCare your mobile data network is really sucks in mumbai and suburbs. If you can't give good network then why the hell u r selling your sim or network? We are paying for good service but not for this ****.

  • divyanshuagra0 Divyanshu Agarwal (@divyanshuagra0) reported

    @JioCare @reliancejio worst Internet speed is coming since last 2 days.....

  • Mitenmshah Miten Shah (@Mitenmshah) reported

    @JioCare @reliancejio everyone on your network gets shown as out of network or switch off in pincode 364001 and 364002 atleast 90% of time... Can u refund the balance if someone has recharged for the whole year..so that they can port out to @airtelnews...?

  • Abhishe74834221 alone (@Abhishe74834221) reported

    @JioCare and your my jio app is worst because I'm a postpaid customer but your MY JIO app is showing you don't have any plan showing if in case this problem is not slowed i will start #jiotoothernetworkport with my friends, family everyone this problem from last 1½ month

  • AmitAmbastha3 Amit Ambastha (@AmitAmbastha3) reported

    @JioCare itna bkwas service h aplog ka bs customer care ko rkhe ho chutiya bnane ke liye ....2 tarikh se complaint lodge kr rha hu ki connection kaam nhi kr rha h bs date pe date mil rha h... service request number SR000013VR3U in 2nd Feb and again at 3rd Feb SR000013W08H 😠😡

  • R_aj005 Raj (@R_aj005) reported

    Want to port out from Vodafone Idea postpaid as it is pathetic in terms of everything. Which network is better @JioCare or @airtelindia

  • pawan6feb Pawan upadhyay (@pawan6feb) reported

    @JioCare I am facing internet issue since morning also can't connect to ur customer care. Don't know why you guy provide no when no one can reach out to you regarding issues.

  • HemantK11668978 Hemant Kumar (@HemantK11668978) reported

    @JioCare No help me jio port out Airtel

  • YogeshPunia17 Yogesh Punia (@YogeshPunia17) reported

    @JioCare I am facing network problem on my device. I need help.

  • AbhinandanBag1 Abhinandan Bag (@AbhinandanBag1) reported

    @JioCare Technically you do nothing. You ask for number to send a message containing a WhatsApp number to solve queries. The address sent to you, 'might' end up in a visit. If there are too many users then why not install a network tower for your customers. @Shubham21310168 @reliancejio

  • idntknw_you Ahmed Farooqui (@idntknw_you) reported

    @airtelindia ur call drops are worst then @vodafone each time its dropping wer as i am calling frm @JioCare its getting connected. This is why we are paying u. Should i port out for this service

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    @JioCare Any issues with the @reliancejio #SIM? Do you need me to have some #JioStore to look at the same?

  • chandi_chhura चण्डी चरण छूरा (@chandi_chhura) reported from Brājarājnagar, State of Odisha

    I do not understand what the Ministry of Communication is doing while I recharge ₹ 200 every month. With that I am not able to use even 1GB due to poor network of JIO. I have complained about this many times but I have not received the solution yet. @DoT_India @rsprasad @JioCare

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    @JioCare Why isn't the #SIM latching to the network too?

  • mancy_tweet Mancy (@mancy_tweet) reported

    @JioCare @reliancejio Tell me one thing what u all were working on if still u have doubts about my address!! How long you all will openly fool people!! Now be good & refund my money first!! Give good service & take money for that.

  • samvaijal sid (@samvaijal) reported

    @JioCare i m facing bad network and internet connection in my area Palghar. I m not even able to see YouTube on 144pxl. Jio app is useless and never let us to connect with customers care. From 3-4 years ur telling me to provide better network coverage thn where is it.

  • AmitAmbastha3 Amit Ambastha (@AmitAmbastha3) reported

    @JioCare worst service ....bs customer care ko rkhe ho time pe time dene. Bakchod bna rhe ho bs sbko...mjhe cancel request lodge kr rha hu ...bhaad me jao chutiye sb

  • Shilpi548911231 Shilpi (@Shilpi548911231) reported

    @coolvirdi @reliancejio @Airtel_Presence Airtel is just making money by focusing on taking payment from customers but can't even provide 2G network in a metropolitan city like Bangalore

  • shiv8268 Shivam Shukla 🌐 (@shiv8268) reported

    The worst service in terms of switching from postpaid plan to prepaid plan. @reliancejio @JioCare

  • Chandra35817727 Chandra (@Chandra35817727) reported

    @JioCare I am not getting jio network in my home.

  • Abhishe74834221 alone (@Abhishe74834221) reported

    @reliancejio customer service is unsatisfied And internet is very slow from last 1 and half month And I'm already 3 times complaint raised still not slowed my problem And jio whatsapp chat is not working properly and I don't get any solution,

  • Shubham21310168 Shubham Mandal (@Shubham21310168) reported

    @JioCare @AbhinandanBag1 If there are many users accessing the network then there should be a problem on network or internet connection, not the network bars in phone just decreased at its low level or sometimes disappeared. If this problem isn’t in regular routine then we won’t tweet about this matter.

  • dloganathan1971 லோகநாதன் மொரப்பூர் (@dloganathan1971) reported

    @JioCare Cbe - RMPuram Area - jio fiber -NO0000G0MZUH -after installation - no one visit or ready to solve my some small issues - only SMS - not solved - புத்திக்கு தெரிகிறது...வேளியில போற ஓணான புடிச்சி வேட்டியில போட்டுட்டு கொட்டுது..கொடையுதுன்னு...Super jiofiber service...

  • NAMANKING4 NAMANKING (@NAMANKING4) reported

    @JioCare @1Whitebird Like everyone is having same problem and I reported it too but you guys don't even reply back in dms 🍭.