Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Delhi, Raipur, Indore, Aurangabad, Chhindwāra, Bhubaneshwar, Chennai, Mumbai, Bhopal, Hyderabad, Jaipur, Lucknow, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 13 minutes ago |
|
Pune
|
Internet | 39 minutes ago |
|
Pune
|
Internet | 59 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Raipur
|
Internet | 3 hours ago |
|
Bengaluru
|
Phone | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Lawkush Verma (@Lawkush_Lv) reported@JioCare @reliancejio it's been 10 days now and installation is not done can you please let me know what's the issue ? Already dm you the details , if you are not able to install please let me know , @airtelindia please let me know if you are available in my area pin - 272301
-
Amit Kumar Mishra (@rinkuruna) reported@JioCare But i don't get any solution... ..
-
Nilesh Choudhary (@NileshKrChy) reportedHi Jio Support, I need a copy of my previous invoice/bill, but I'm unable to access it. Could you please help me obtain it? @JioCare
-
Anuj Jain (@anuj_aj07) reported@JioCare i naver seen a service provider worst than you . My setup box not working and ur customer support refuse to register complaint also.
-
Kunal Sapolia (@kunalsapolia) reported@JioCare No call received from Jio @JioCare admit it you scam people. You have not refunded the money. I had specifically asked to refund to source account. (No voucher as i have no faith in your service). Initiate refund in 24 hours. Otherwise going to court. Consider this as notice.
-
Anugrah singh shrinate (@Anugrahsingh6) reported@JioCare Disappointed with Jio's service. Visited the store today to get a new SIM urgently. The staff's behavior was highly unprofessional—they refused to listen to my issue or help me out. I had to leave without my SIM. Please resolve this ASAP. @reliancejio @relianceinsider
-
Selvarathinam (@selvarathinam33) reported@JioCare I am unable to raise complaint for my jio fibre connection in the mobile app. My internet is not working from morning. Pls support
-
Ataullah Khatri (@khatriataullah) reported@JioCare There is no internet connectivity in our building since yesterday morning. Jiocare gives automated reply. Jio email does not reply. Customer support returns recorded audio. Engineer doesn't pick up call. Whom to talk with?
-
ठाकुर अनिरुद्ध सिंह 💫 (@adar_shh) reported@reliancejio @JioCare why did you stop my sim's services even with recharge? What's your purpose of sending re verification reminder all the time?? Why only on my number it's being done ? Garbage network, garbage services. I will never recharge my jio sim now. Will shift to other
-
Anuj Jain (@anuj_aj07) reported@JioCare I never seen a service provider worst than you. My setup box not working and you refused to raise a complaint also . It's so pathetic .
-
seelam naresh (@naresh9368) reported@JioCare and have already filed a complaint with the National Consumer Helpline (NCH Docket No. 9632657). Customers deserve transparency, not false promises. Think twice before choosing #JioAirFiber. #ConsumerRights (3/3)
-
🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported@JioCare Very bad internet connection
-
arjun 🏹 (@arjunsi35773678) reported@JioCare Pathetic service. Since 4 days i am without internet. No one is coming. Refund my amount plz.
-
..... (@badebhaiyyaa) reported@JioCare - I am not getting network in my sim from afternoon. Please look into the matter urgently as I am not able to make any calls or receive/ send messages
-
Sidharth Gautam (@sidharthgtm) reported@JioCare I have already paid installation amount Dear Customer, Thank you for your payment of Rs. 1200.00 against JioFiber/JioAirFiber request No. LR000015F5CY Yet no installation @jio
-
Kaushik Shah (@kaushikshah63) reported@JioCare 2231897937 For prepaid subscription, your services get frequently disconnected. What is my (subscriber) fault ? I have paid full advance for a year and yet don't get service. What are you going to do for this unfair practice ? @reliancejio
-
Dr Mukesh Sharma, MCh DNB (@drmukeshsharma) reported@JioCare @reliancejio Post-installation, no vouchers have been credited. Now, the salesperson is completely unreachable, the customer helpline is useless, and my emails are getting zero replies. This is unacceptable service. (2/3)
-
Ajay Banarsidass Gupta (@ag1964) reportedJiofuber is worst. Tdy my net is down. I complained. Got message technician on the way. But no body tuned up. I am loosing important VC meetings, calls. But Jio dont bother. Most unreliable. @JioCare
-
Mohd Uvesh (@MohdUve07476389) reportedHello @reliancejio @JioCare plzz solve this problem
-
Dr. OBGYN (@drnngujarathi) reported@JioCare Bye bye @reliancejio u have let us down badly 🙄🙄 Still it’s down..
-
SACHIN (@Sachinvijaya88) reported@JioCare @JioChat facing worst service & have no hope of ur team correcting the service. Lots of connectivity issue, call dropdowns and disturbance during call. @TRAI request ur support to find the wayout to get solution when service providers are not supporting or taking actions
-
Majaaktak (@Majaaktak) reported@JioCare @reliancejio your services are not good in our area. I have already complained so many times but no results. Please improve network quality in my location. In the era of 5g my location doesn’t have even stable 4g network ans good internet speed.
-
Drashti Kushwah (@KushwahDrashtee) reported@JioCare I would like to know what is the actual cause of inconvenience rather than vague replies for clarity and how can your technician tell you what's the issue when he didn't even visit the site as no call received. And on calling he said he's on leave.
-
Ayush Thapa (@AyushTh81505215) reportedTerrible network @JioCare
-
Nabakrishna🇮🇳🐋 (@NABAKRISHNA007) reportedAbsolute trash and garbage of a service given by @reliancejio it's a shame to call it 5G worst than 3G @TRAI
-
SUMAN CHATTERJEE (@suman641) reported@JioCare @reliancejio My recharge expired just 5 days ago, yet I keep getting recharge calls. Today, your executive from 9330850827 was rude and almost threatening. On asking not to call, she said, "Do whatever you want." Take strict action, or I'll port my number.#StopHarassing
-
Neelesh Dubey (@neeleshd0) reported@reliancejio @JioCare Complaint registered with National Consumer Helpline (Grievance ID: 9732050 ) service is pathetic, and your complete lack of accountability is unacceptable.
-
GoNiKoGO (@BrokenS88414167) reportedwth is wrong with JIO4G internet and 1st of all they dont accept complaints no matter how many times you call complaint number they will just tell you the data usage like seriously and i dont even use data most of the days they send msgs of data usage @reliancejio @JioCare
-
Abdul Saboor Khan (@abdul_sk) reported@JioCare @reliancejio @jagograhakjago My JioFiber User ID: +91-2231522811. Today marks the 13th days without internet & no reply from jio. I hope someone from Jio's senior support team takes ownership of this issue and resolves it immediately.
-
MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare My demand are 1 year Free recharge and free installation of jio air filter with 6 months free service Or provide me proper 5g network