Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Ahmedabad, Rājkot, Chhindwāra, Kolkata, Hyderabad, Dhanbād, Mumbai, Bhopal, Lucknow, Chandigarh, Sūrat, Pune, Kanpur, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 42 minutes ago |
|
Ahmedabad
|
Internet | 1 hour ago |
|
Ahmedabad
|
Wi-fi | 1 hour ago |
|
Rājkot
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Praduman Kumar (@PradumanKu76758) reportedHi @JioCare, maine apne Aadhaar card mein Date of Birth (DOB) update karwayi hai, lekin MyJio app par re-verification fail ho raha hai. App abhi bhi purana data show kar raha hai. Please help me to update my records. My Jio number: 6200953959."
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भारतीय 🇮🇳 (@bhartiyasaran) reported@airtelindia @reliancejio @JioCare what js the use of displaying 5G on network signals when it runs at the speed of 2G. It is really sad and painful. Location is : Khoraram, Deoria, UP
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Vishal (@VishalA81445932) reported@JioCare Pathetic service poor customer service. No reply from yesterday. What shitt ORM agency is handling the X account @JioCare disgusting
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Athar khan (@AtharwwwKhan) reported@reliancejio @JioCare @jiorecharge Please resolve my problem
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R S SHEKHAWAT (@_RoyalShekhawat) reported@JioCare Hi Gladwin, I have been receiving the same escalation message repeatedly, but there has been no actual progress from your team. This delay for a basic installation is unacceptable and reflects very poor service. Management.
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Omar Ayub (@OmarAyu07429217) reportedComplaint No- SR000035G1MV Have been trying to get my jio fibre connectivity issue resolved since 3 days now. The response to the complaint is absolutely pathetic. There is no option to directly speak to anyone if the technician does not visit. 1/2 @JioCare @reliancejio
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Dr Vijay Ramanan (@drvijayramanan) reported@JioCare @reliancejio my FTTH went from green to red in front of my eyes. The jio engineer who visited us said there is a break in wire on the terrace(which is locked). As it's a Sunday the wire isn't available(felt like old BSNL). Who can help me with internet restoration?
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Roobak SuRya_11 (@SuryaRoobak) reported@JioCare I have already mentioned its the same location, not only myself my surrounding people also facing the same issue. No tower , no signal, nothing is there. Are you guys are playing with the consumers, no service person or technician came to the location to check.
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ചെകുത്താൻ (@cheku_thaan) reportedAbsolutely pathetic service from @JioCare. Internet has been down for 3 DAYS. Ticket SR000035G0TX was raised immediately, yet the resolution deadline passed 12 hours ago with ZERO contact. Broken promises and no support. Fix this NOW! #JioFiber #JioDown #BadService @reliancejio
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Vignesh (@vignesh3052) reported@JioCare Refund for Order NO0001CTDHG2 is still not received despite cancellation confirmation and repeated follow-ups. No proper response or resolution till date, only generic updates. Please process the refund of ₹4443.46 immediately.
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Kartik Jain (@kartik3194) reported@JioCare Provide the contact number of engineer. Why Jio is not able to adhere to timelines given to customer when visit for Kyc. Do not try to give lucrative timeline when can't fullfill. In delhi within same day installation kyc all done. Here unnecessary taking. Will complaint higher.
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Sandeep Tripathy (@fantasticsandip) reported@JioCare We have been patient since April 26th.. pls help in resolving this asap as it is impacting work.
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sanga (@SangmeshMa8920) reportedJio claims to provide 5G services here, but the speed and stability are worse than Airtel 4G. Pin code 585320 @reliancejio @JioCare @reliancejio
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Dilip Patel (@Dilippa69469658) reportedVery disappointed with JioFiber service.Yesterday, your customer care executive confirmed that I only needed to pay the balance amount upgrade to the 100 Mbps plan. I made the payment immediately, but the upgrade still hasn’t happened. Please look into this urgently. @JioCare@
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VARUN KANT SINGH (@VARUNKANTSINGH8) reported@JioCare Please tell me what's the solution? What's with the inconvenience that I have faced due to your lack of service? What's with the false resolution provided by your agents? Any solution or compensation for that? And also I requested connection cancellation... @JioCare @reliancejio
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SHAIKH (@AasimBld) reported@SharmaPunyt2001 @JioCare No matter how many complaints you make to Jio, it feels useless. When the network goes down, nobody takes responsibility for it. I was also frustrated with Jio Fiber — switching to another provider seems like the better option. #jio
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vikram singh jodha (@vikram_s_jodha) reported@JioCare Jio landline number +91-2913163944 jio air fiber, no network no signal
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sankit (@sankitdev) reportedfinannaly back to @reliancejio. network is good, 5g unlimited all time + 18 months of free gemini. Today, I bought myself a new jio sim. Later will port on next saturday or wednesday cause those day its free else it costs 100rs. 1 month free recharge bhi mil jayega. 3 Jio sim -> 3 gemini offer 15 TB storage and AI usage free.
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gaurang acharya (@gaurangacharya8) reported@reliancejio worst network,goes of when you need it the most No explanation at all for zero service Monopoly l ike mtnl and service standards as compared to mtnl/bsnl
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Chanchal V (@ChanchalVishw16) reportedHey @JioCare , there is an internet disruption at our place and we have been trying to reach out to the technician but the given number is not working, also we haven't heard anything from his side, could you please help, we need to get this fixed today.
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Rahat Ali (@ali_rahat_) reported@JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service
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Balaji (@balaji_velusamy) reported@reliancejio @JioCare I have created a service request today and the engineer service slot was 5 pm and no one showed up no communication nothing. Pathetic service now they have rescheduled it to Monday night 10pm slot 😡 (1/2) #Jio #jiofiber
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Senthil Kumar Ranganathan (@Senthil_k_r) reported@RajendraPolkar @JioCare They just provide assurance, but no action. I have been struggling from day one of taking the service. About two months now, still no luck.
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VEDANSH GAMING (@VedanshOG) reported@JioCare i am going to port in @airtelindia because you don't provide me any resolution and you are not listening and ignoring my message you are just giving me a copy and paste reply I want to reopen my sr request which have you closed without any stable network speed @Airtel_Presence
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vsk (@ViveksheelKalia) reported@reliancejio kindly provide good service. There is Internet outage since last Monday. On raising issue. Your backend team closes complaint without solving the problem. Your network team sends false messages that issue resolved. Please help.
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kartik sharma (@devkartik17) reported@JioCare I am not able to DM you, Dm button is not working.
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Anshul Panchal ji (@Anshulpanchal_G) reported@JioCare You have the worst type of people in customer service, when I try to talk with your senior they declined my call without hearing my issue and it is totally unacceptable.
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Krish Shuklaa (@ShuklaaKri3664) reported@JioCare Just look at the replies u guys are giving from last 2 days , @JioCare has worst customer care support .
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Yashashvi Shekhawat (@YashashviShekh3) reported@JioCare so much time still requires, still i don’t get any resolution, what you guyss are doing 🫡@reliancejio such a bad experience ever.
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Raghuram Gowda (@Raghuram909) reported@JioCare @JioCare Nelson, "we never intend to let you down" doesn't restore my internet or pay for lost work days. This is a scripted non-answer. I asked for an earlier visit. Please answer: Can you visit on May 10th or 11th — YES or NO? Still waiting. SR#SR000035GTKT @TRAI #JioDown