Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Curtorim, Dehra Dūn, Bengaluru, Rajapalaiyam, Vadodara, Mumbai, Mohali, Hyderabad, Cochin, Pathanāmthitta, New Delhi, Bhubaneshwar, Varanasi and Ārvi.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Vikas Verma
(@VijayVikasVerma) reported
@JioCare worst customer service. Yesterday my additional data voucher was exhausted first while my daily data quota was still remaining. When I called CC they disconnected call, and @JioCare isn't responding also.
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Venkatesh Ulagudayan
(@Venkatesh_siva) reported
@JioCare Hey Jio, earlier I’ve checked with customer care and got to know that Jio services aren’t available yet in my locality Magarpatta
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Rahul Goala🇮🇳
(@RahulGoala06) reported
@JioCare @reliancejio fix your network ASAP!!!!!
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Vadlapudi Hemanth
(@VadlapudiHeman1) reported
@JioCare It's been 48 hrs none of your executive appeared at our home very bad service...gonna change my fibre subscription to @Airtel_Presence @airtelindia
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Pavan Vanukuri
(@VanukuriPavan) reported
@reliancejio @JioCare great job in fixing my broadband issue within 3 hours of raising a complaint. 👏👏
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Rahul R
(@rahul_raphe) reported
@JioChat @reliancejio @JioCare Unable to send sms....Customer care 198 unable to solve issue.....Number 7021165669
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akshaya sharma
(@akshaya__sharma) reported
How ironical it is.Customer service like @JioCare @RelianceDigital @reliancejio says we understand your concern but they really do not do anything about it.Telling your appointment is booked but nobody showed up.Even when the wire got broke because of them.
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King Arpit
(@kingarpit) reported
from
Lucknow, Uttar Pradesh
@reliancejio @JioCare I’m not getting #jio phone 1 anywhere..!! Please help
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Sathasivam Ramasamy
(@SathasivamR1990) reported
@reliancejio @JioCare Pathetic customer service by Jio Fiber Bangalore team, Raised a complaint - (SR00001E0RD2) 30 hours ago still no progress.. If you can't service a customer why are you advertising so much to attract them? Very disappointed 😞
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Harshit Bavishi
(@HarshitBavishi) reported
@Airtel_Presence @reliancejio And tell your service engineer not to shout at me over the phone. I am done with ur "we will check your router game". Assign ONE person to take responsibility and solve this problem. I dont want to deal with NEW people everytime who essentially blame d router & then disappear!
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Shubham
(@Be_shubham) reported
@JioCare I’m going to consumer court for your harassment going on from last 4 days. This pathetic service. My office work is suffering. I couldn’t imagine such a pathetic service by your shameless team in this time
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Suresh Nain
(@SureshNain1) reported
@JioCare I don't have too much time. But i manage and go to your service centre on 12 July. You can check log register of your jio centre and they waste my around 1 hour to collect device and on 24 August they return me device. I don't want to visit your Jio centre again.
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T.H khan
(@THkhan14) reported
@Airtel_Presence @reliancejio @ViCustomerCare Because of the blocked of incoming calls and sms we dont like Airtel and Vodafone only 10 days not even 6th month. We will Port to Jio who never stop incoming calls and sms. Just improve network coverage and internet speed Jio.
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Pankaj
(@Pankaj87903126) reported
@JioCare Hahahaha R u guys really reading and getting what m trying to say???? Y u r just copy pasting dat my issue will be resolve soon frm last two year.... y r u nt responding me why he is not coming frm last two year and when he will comee.... Nw dony copy paste and let me knw when
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PREDICTOR
(@HUSAINA03313731) reported
@JioCare Please fix issues in network As soo
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Raunak Kothari
(@itzrk429) reported
@JioCare @reliancejio either re locate it or refund me remaining un-utilised amount for 5mnth , you can take back the connection but plz refund me my amount or help me to relocate it , I am facing trouble since 10th Sept , plz help me . Order number - CO0000PE34S4
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The Bihar Junction
(@JunctionBihar) reported
from
Purnia, State of Bihār
@reliancejio your network coverage is wrost than telenor in the name of 4G you gave 1G very very wrost service
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Harshit Bavishi
(@HarshitBavishi) reported
@Airtel_Presence Is this some game?? Please move beyond the router. If you cannot solve the problem then please let me know so I can take a connection from a different service provider like @reliancejio! What joke is this? I am fed up of you people pretending to do something!
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Adnan Shah
(@_adnanshah_) reported
@JioCare if you can't provide good service at least don't make fake promises. It's been e month and i still haven't received my solution. Done with your fake promises. Now it make sense why airtel is better.
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Manav Dixit
(@ManDicks010101) reported
from
Nīm Kalān, Uttar Pradesh
@JioCare your services are horrible. Horrible, with a captial H!
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amit singh
(@amitsin70205228) reported
@DoT_India @reliancejio Hi also want to report about Jio They aren't returning my security deposit money m waiting for 6 mths They are not replying on emails and there call center executive were very rude when ask for refund status
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Vijayaprakash
(@VijayaprakashMP) reported
@JioCare I want to cancel the connection request. I don't want to proceed further with the new connection.
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Dhruvin Shah
(@shahdhruvin911) reported
@JioCare Hi Yasmeen please explain as you are working on the service request then what work have you done in last 7 days? Send me detailed report on work done in last 7 days, if not then process my refund and disconnect the services.
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Vadlapudi Hemanth
(@VadlapudiHeman1) reported
@JioCare No he didn't visit as allocated time is 1:00 to 2:30..very bad service ever
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Sandeep Joshi
(@sandeepbaluti) reported
@JioCare @reliancejio @_MukeshAmbani I have complained several times. You just don't care about it. I have to give all the details however no actions taken to improve the network / internet speed. What is the use of providing the details? Have some shame you unprofessional people.
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Tanuj Dev Arora
(@Tanujdevarora) reported
Jio fiber is not something I would recommend. Replacing it with @airtelindia was my worst mistake. Every 20 minutes, the Internet and Jio TV go down. I haven't been able to use both since I've had this connection. @JioCare @reliancejio
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Madhusudhan Kaushik
(@Maddy131991) reported
@JioCare Its been three days, jio fiber not working, unable to access internet. continuously trying to connect with Jio team and scheduled appointment, no one coming to fix the issue. Called many time to nearest jio service providers, no help, no support. Need resolution.
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Shubham
(@Be_shubham) reported
@JioCare I have 4 calls a day to your customer service and everyone promise to resolve this. Your area supervisor m Gajanan is stopping or what. That even after 4 days my service is disrupted. Now since everything is happening in public domain . Let the world see your such pathetic
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Raunak Kothari
(@itzrk429) reported
@JioCare @reliancejio I have raised a re location request few days ago .. but till now it didn't completed , 2 engineers visited till now but they refused to do the work ... Plz help me I have recharged my jio fiber with 6 mnth plan , and used only 1 mnth .... (1/2)
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Molly B site
(@CaRNaGe_G4MING) reported
@JioCare it's been 3 days now without jio fiber connection and everyday customer care and jio engineers finds a new excuse to delay it... Worst experience ever!!!