Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Bengaluru, Bhopal, Chhindwāra, Delhi, Ranchi, Bhubaneshwar, Allahābād, Pune, Jaipur, Gorakhpur, New Delhi, Kanpur, Patna, and Jalandhar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 11 hours ago |
|
Bhopal
|
Internet | 13 hours ago |
|
Chhindwāra
|
Internet | 13 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
|
Bengaluru
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Happy Singh (@HappySi28981173) reported@JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.
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Subham kumar (@Subhamk57788547) reported@JioCare Hi @JioCare i have not received my refund yet. Can you look into the matter and help me getting my refund back it has been already 18 days
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Piyush Borar (@pborar) reported@JioCare The technician isnt answering the call nor is my query resolved. It sucks.
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mehul bhatt (@mehulbhatt4u) reported@JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.
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Harshit Sharma | हर्षित शर्मा (@Harshit_2696) reported@JioCare @JioCare my issue is still not resolved even after multiple follow ups, the recharge done is not against a wrong number, the transaction was done for genuine number only but the status is still not reflecting and my concern is not addressed. @TRAI kindly help..
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Bhavin Chavda (@BhavinChawda11) reported@SonyLIV @JIOAIRFIBERIN @reliancejio I paid around 8500rs per year. The given photo has premium caption written on it and 4 minute ads appear, is this what I spend money to see? Shame on you jio and sony live dont buy jio airfiber or sonyliv subscription poor service.
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Saurabh Kumar (@Mrsaurabh03) reported@JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare
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Mrityunjay Agrawal (@smrityunjay1992) reportedits been more than 7 days @JioCare is not working good here please make sure to provide proper connectivity Jio AirFiber Service ID 5182796374 daily whole day connectivity is lost many times it effects my working @reliancejio
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Shobha (@acc28e36cd7d467) reportedStill no response from Jio after repeated complaints. Customer service shouldn’t disappear when there’s a problem. Fix the issue or at least respond.@JioCare @reliancejio
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Mohit (@MohitChandak_) reportedExtremely disappointed with @JioCare @reliancejio . My Jio AirFiber has been down for 2 days now. A technician visit was scheduled after my complaint, but no one showed up — no call, no update. This level of service is unacceptable. Please resolve this immediately. #JioAirFiber
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare @reliancejio Just posting IPL rants like unemployed youth You have taken our money and ought to provide service 50 days and still no resolution
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Mukul Anand (@Mukulan02980712) reported@airtelindia @JioCare — Pathetic internet connectivity at Patsa Village, Hasanpur, Samastipur, Bihar (PIN: 848206)! 📵 No proper network, no data speed — residents are suffering daily. We PAY for services we DON'T receive! When will you fix this? #AirtelFail #JioFail
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Manoranjan Acharya (@acharya_manu) reported@JioCare very slow network please do the needful
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date
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Mrinal 🇮🇳 (@BrajMrinal) reported@JioCare I am not going to repeat the same story again... last time you guys only issued the services request number after getting all the details...i had ordered Sim on 31st March and now it is 14th April. I no longer want to wait for Sim delivery..please cancel and refund my payment
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Shivapa Kalloli (@ShivapaK) reported@JioCare why the scheduled engineer did not happen? Jio fiber is not working? Can look into the matter on priority basis.
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Shivam Singh (@ShivamSg619) reported@JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out
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vivek singh (@vivek27290) reported@reliancejio Bad service provider
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SAUMYA SHAH (@saumyashah6) reportedMy @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!
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संतोष गोयनका 𝕏( मोदी का परिवार) (@scorpiosantosh) reported@JioCare since last 48 hrs Jio Fiber is not working in our area Indirapuram Ghaziabad 201014. We had approached jio care 1800 896 9999 on Sunday at 14.52 hrs. and being assured team is working on it, issue will be resolved within 2hrs. But sorry to say problem not resolved.
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Dr. S.S. Sharma (@sssharma84) reported@reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network
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radhesyam (@radhesyam1981) reported@JioCare One of worst service. Can you please let me know how to cancel the connection
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Mizanur Mondal (@MizanurMondal) reported@JioCare @JioCare It is very unfortunate that despite many complaints, Jio 5g and 4g services are very bad in my area. Will this problem ever be solved? Whenever complaints are made, only false promises are given.😔
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Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
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Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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Jayadev (@Jayadev52) reported@JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now
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Bhavesh perspective (@Bhaveshpress) reported@JioCare Still no installation of my JioAirFiber connection, Is this the level of service customers should expect? Are customers supposed to just wait endlessly after payment? This is pure negligence. If this is not resolved immediately, I will be forced to escalate this further.
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Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reportedHello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT
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Mahaveer (@Mahaveer380) reported@reliancejio @JioCare My jio fiber box is not working from last 15 days and i complaint about this problem so many times but there is no solution about that and my plan validity losses day by day please give the solution