Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 10: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Pune, Nagpur, Coimbatore, Mumbai, Bālāghāt, Guwahati, Chhindwāra, Chandigarh, Bhopal, Ghāziābād, Jaipur, Bengaluru, Udaipur, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Phone | 3 hours ago |
|
Nagpur
|
Wi-fi | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Coimbatore
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh Choudhary (@Suresh_dheru67) reported@gkd123in @JioCare We have to ocoured same issue. I raised higher complaint many times but district level officer refused to solution. He said , we are unable to process 5G connectivity in your area. Also 5 -7 village atleast 4G connectivity are not available, almost 4800 jio users. Result 0
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nick (@Nick_N_Shah) reported@JioCare I had issue, Field service person came and took my good device replaced with refurbished device since they only had such device. Later found issue for which person replaced device was regional hub of jiofiber's issue. So i had no. 2 rating device wasn't my fault. 2/3
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Vinuth C (@wingyvinuth) reported@reliancejio I have a jio airfiber connection and I am not satisfied with the network. The bandwidth that I am getting is not what I was promised. Can you suggest an easy way to switch to jiofiber
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Aryan Bhimani (@aryan46022) reported@reliancejio @JioCare It's been 2 weeks since I reported my Jio AirFiber issue. Your team keeps promising a technician visit, but no one has come. My calls are now going unanswered, and my internet is still not working properly. Please resolve this immediately. #JioAirFiber #jio
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Ritu Singh (@RituSingh1307) reported@IM_Anshi21 Tag JioCare and DM me, it might be a local issue. But if it doesn't improve, port it.
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Al Jaljeera 🇵🇸 (@HardikK53975767) reported@JioCare @JioCare today is also wasted and didn’t got any resolution from my issue. I already told your employee who called that your system cancels the request in the end and still she told to wait it will get resolved today. But at the end it was the same. When will i get solution?
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Naman Sharma (@_Naman_Sh) reported@JioCare Again the same message....stop fooling around your customers. @JioCare @reliancejio your customer service is absolutely dogshit!...Shame on u
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ravi rajak (@rvirajak) reported@JioCare I have applied for relocation of air fiber but the addresss was filled wrong by mistake. I am calling since yesterday morning to cancel that request so that I can apply again but till now it has not been rectified. Pls help.
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Ahmad Raza (@ahmadraza__) reported@narendramodi @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop
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Debayan Das (@debayanBolchi) reportedOrder No: NO0001DYH3JS Cancelled the order with service request number: SR000038W81L Still the refund not credited in my account. @JioCare please help me!
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Tamim Maniyar (@TamimManiyar) reported@reliancejio @Airtel_Presence Worst service no reply nothing support I am discounting xtream fibre postpaid immediately and I will spread awareness about to don't buy airtel service in Hyderabad really worst and irritating service @airtel
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Aesha (@Aesha842578) reported@JioCare @reliancejio @jio_fiber jio fiber is not working Have raised compliant 100 times no one is coming to help to make it right
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Anirban Bhattacharjee (@anirbaanb) reportedHey @reliancejio. I'm facing internet connectivity issue for last 3 days. But there is no option to register a service request from 'my jio' app. Why haven't you given a simple link to register complain or grievance? @DoT_India should act proactively to protect customer rights.
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Nitin Pardasani🇮🇳 (@texture11) reported@reliancejio @JioCare your Internet fibre cable service is down since mid of June 2026 in DLF Ph3, Gurgaon, when will it be operational it is really a shame company like JIO is not able to find a solution to the problem, we have taken year payment plan and cannot shift to Jio Air
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Gnana Deepan (@P_GnanaDeepan) reported@reliancejio @JioCare Extremely disappointing customer service till date issue is still unresolved, never seen a pathetic support from a internet provider, tried getting support from X team, Jio appellate team no use, I’m terminating the service.
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akhilkrishna (@akhilkrishna554) reportedJio fiber Relocation and Set top box Installation Is one of the Scam One of the worst decision I regret it By taking jio fiber took 6 days for resolution My works were disrupted for 6 days Pathetic jio fiber @JioCare @reliancejio
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Ahmad Raza (@ahmadraza__) reported@JioCare @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop
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PARAG AGASHE 🇮🇳 (@Deshihindustani) reported@JioCare where to register complaint related to Jio WIFI. Your team is not responding
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Vrushabh Gajjar (@vrugajjar) reportedSlow @reliancejio internet speed issue at pin code 382260 Badarkha, Dholka, Ahmedabad
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Vicky Jain (@VickyJa65753315) reported@JioCare A standard reply. Let me put on record that weather in my area is absolutely clear. No winds or no rain since yesterday night. Same was conveyed to customer care. And this problem is since 22nd june. So inconvenience is all from ur team and not weather
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Rathore Ravi Steyn 🇮🇳 (@Ravisteyn99) reported@JioCare My daily data renewal time has been increased to 12.13 Am to 12.58 Am fix it otherwise I am goona to port this sim in Airtel. However Airtel is offering good speed also . Thanks 👍 do it immediately
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राजस्थानी ऊंट (@rajasthaniunt) reported@JioCare I have sent my Jio number to you via DM. Please look into this matter seriously and help resolve the issue as soon as possible
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Nitin Bhawsar (@nitinbhawsar2) reported@JioCare You reach me on my number, will tell you over call. Where did you read I mentioned about issue in viewing amazon prime
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Debayan Das (@debayanBolchi) reported@Rocker_arm12 @JioCare Jio is getting a scam service day by day. They took my booking amount. Not installed. Cancelled. The amount they are not refunding!
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Ansh (@anshX0018) reportedKindly reply my dm for my problem @reliancejio @JioCare @reliancegroup Waiting since last 4 months for my money Order number NO0001C33ETE .
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Shiv Bodh Jaiswal (@SBJ0111) reported@JioCare @reliancejio Your network is so bad that we are not able to talk properly. In my village
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Stock-Matrix (@MaxsShare) reported@JioCare My JioFiber has been down since morning. I raised a complaint, but there is still no resolution. My work is getting affected. Kindly resolve this urgently. SR ID: SR00002MGNPQ Mobile: +91-5913598621 @reliancejio Please help.
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Prakhar (@prakharashukla) reportedDear @JioCare My #JioFiber was down for over 40 hours. I was even sent a false "service restored" message while the connection was still down. My engineer visit kept getting rescheduled without any communication, delaying resolution further. Now claiming there was no delay.
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Seyahh (@Seyyahh____) reported@reliancejio After recharge expired, every service stopped the next minute?? At least outgoing should be available for n hour?
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Diwakar (@reachdiwakar) reported@JioCare Now you started threatening emails on black listing, when you are making customer running after to fix your issue and senior citizens suffering bcos of your lack of service. Neither you are ready to fix nor return my credit that was promised #patheticjio #worstjio