Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ranchi, Jaipur, Bengaluru, Patna, Kolkata, Pune, Āsansol, Ahmedabad, Panaji, Bhopal, Rājkot, Sūrat, Hyderabad, Chhindwāra, and Varanasi.

City	Problem Type	Report Time
Ranchi	Internet	9 minutes ago
Jaipur	Internet	16 minutes ago
Bengaluru	Internet	35 minutes ago
Patna	Internet	1 hour ago
Kolkata	Internet	1 hour ago
Kolkata	E-mail	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amandeep Singh (@amandude03) reported 6 minutes ago

  @JioCare worst internet connection ever. Its has been 3 days that my internet is down. Not able to reach the jio support team over 1800 896 9999. Same automated message.. worst experience..

• 
  shiv singh π² (@shivsingh195037) reported 7 minutes ago

  @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

• 
  nk rajput (@ChhoteyLalSinng) reported 7 minutes ago

  @reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!

• 
  Swapnil Shinde (@swapnil_3615) reported 9 minutes ago

  @JioCare Internet speed and network connection are very poor in my area. I am unable to access the MyJio app as well. Calling is also very problematic.

• 
  Éññu Xèñt Mèér رافضی 🇵🇸 (@mirarif95) reported 18 minutes ago

  @JioCare Facing network issues every other day with in Gund Hassi Bhat, Srinagar 190017 Jammu and Kashmir. Calls keep dropping and internet speed is very poor. Tower ID: PATTAN0002 If this is not resolved soon, we will switch to Airtel . Please act urgently.

• 
  Harshit Sharma | हर्षित शर्मा (@Harshit_2696) reported 22 minutes ago

  @JioCare @JioCare my issue is still not resolved even after multiple follow ups, the recharge done is not against a wrong number, the transaction was done for genuine number only but the status is still not reflecting and my concern is not addressed. @TRAI kindly help..

• 
  Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reported 23 minutes ago

  Hello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT

• 
  VT (@vgtink) reported 23 minutes ago

  @reliancejio @JioCare is this mobile issue or your network issue kindly respond

• 
  murali kumar (@muralikumar99) reported 24 minutes ago

  @JioCare Hi @jiocare and shraddha, kindly read my message clearly and check my DM..I'm not talking about any errors..I'm talking about the google gemini pro banner not showing in my jio application. As per my plan and promotional offer I should get the 18months of google gemini pro.

• 
  Er. Tribhuwan Tripathi (@ErTribhuwanTri3) reported 27 minutes ago

  @JIOAIRFIBERIN @AKumarvi33826 @JioCare JioAirFiber services in my area have been down following a storm. Despite repeatedly contacting customer care, my complaint is not being registered. Jio Fixed Voice Number: 05691315374.(9473660136) Please look into this matter

• 
  m (@MeMy81106594) reported 29 minutes ago

  I'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare

• 
  Kumar Chowdary (@KumarCh98793636) reported 31 minutes ago

  @JioCare Every support call gives the same scripted reply: “temporary issue” or “many users are using it.” Now you’re promoting AI features like #HelloJio, but basic connectivity doesn’t even work. Even the MyJio app shows “Low connectivity, Retry.” #Jio #NetworkIssue

• 
  Akshat kumar (@anshubaba06) reported 33 minutes ago

  @JioCare @JioPayments @RBI I have ₹3,500+ in my account but can't use UPI or Debit Card (RE068). You took money for a card order but won't let me pay my bills. No one is calling me back. Ticket 6984235. Fix this or I'm going to the RBI Ombudsman. #JioPaymentsBank"

• 
  Shivam Singh (@ShivamSg619) reported 34 minutes ago

  @JioCare Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out.

• 
  SHIVAM SRIVASTAVA (@SHIVAMS07764929) reported 43 minutes ago

  Today also request created no one came for the installation abhi yahi new wifi connection houta toh turant 30 min me aata. This is the main reason why most of the people trust Jio more then Airtel. Your customer support is the biggest flaw. @airtelindia @Airtel_Presence @JioCare

• 
  Naval Patel (@NavneetSavaliy1) reported 46 minutes ago

  @JioCare @TRAI When get solution already paid bill why suspended number??

• 
  Fahad Aqeel (@aqeel35597) reported 48 minutes ago

  @JioCare These are the same promises happening from last 2 month still not team no solution no action

• 
  Thanos (@lavakumar47) reported 49 minutes ago

  @JioCare Still issue not resolved

• 
  The Mist (@ShadesOfGreen26) reported 49 minutes ago

  Jio is time and again proving that they are not customer friendly.... They like to bull doze.... Broadband not working.... Jio app is not helping in any way.... Customer care not attending.... What more.....!!?? I would say it's worst option to take Jio.... @JioCare

• 
  Rohit (@264rkrohit) reported 49 minutes ago

  4 days NO internet, NO technician from JioFiber. Pathetic service. Multiple complaints, zero response. My work is affected. Fix this TODAY or I escalate everywhere. SR No: SR000033EWU9 Really India’s best network? @JioCare #JioFiber #JioDown @reliancejio

• 
  kokatesandeep (@kokatesandeep1) reported 50 minutes ago

  @JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?

• 
  Ashish Rai (@AshishR11931632) reported 50 minutes ago

  @reliancejio @JioCare @reliancejio Just posting IPL rants like unemployed youth You have taken our money and ought to provide service 50 days and still no resolution

• 
  PRASHANT SHUKLA (@PRASHANT_SHU91) reported 51 minutes ago

  @JioCare No , update received yet from Jio backend team...please escalate my issue on priority basis...

• 
  PRIYANKA MISHRA (@pic9936) reported 52 minutes ago

  @JioCare just need a technician visit at my place as the customer care isn’t helping at all and they are not sending any technician to check just closing it saying we cannot send a technician as it shows no error from our end.@JioCare

• 
  Ashish Rai (@AshishR11931632) reported 55 minutes ago

  @reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment

• 
  Dr. Kiran Sangani (@kiransangani) reported 56 minutes ago

  @JioCare jiofiber not working since last 3 days showing Outside connectivity issues. Keep getting msg extending restoration time by 12 hours. Pls solve issue urgently. Jio fixed line 02235509062. SR SR000033G2U1, as in betwn showed indoor problm, then again changed to Outdor issu

• 
  Shambhoo (@Shambhoo207) reported 59 minutes ago

  I request all Indians please don't subscribe to JIO network . Worsen services 😔 @JioCare @MIB_India @JM_Scindia

• 
  AM!T KUMAR™ (@masteramit88) reported 1 hour ago

  My brother-in-law having eSIM Jio postpaid connection. Entered in J&K region but no network showing. Pls have a look. Waiting for your suggestion and support. His number is 7225962427 @JioCare @reliancejio

• 
  Gagan meena (@Gaganmeena1432) reported 1 hour ago

  @JioCare Jio's service is so bad that it's beyond praise. And then your Jio employees call you every day, harassing you, "Sir, get a recharge done." What good is a recharge when the network is so poor? The internet doesn't work, and you can't even talk properly on calls. First,

• 
  Happy Singh (@HappySi28981173) reported 1 hour ago

  @JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.