Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nagpur, Coimbatore, Bengaluru, Guwahati, Mumbai, Pune, Nashik, Ahmedabad, New Delhi, Gurgaon, Chennai, Allahābād, Delhi, Lucknow and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur |
Internet | |
| Coimbatore |
Internet | |
| Bengaluru |
Internet | |
| Guwahati |
Wi-fi | |
| Mumbai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JAY VIRU
(@JAYVIRU47410754) reported
@JioCare made to run from pillar to post for my Fibre Net outage,receive restoration message immediately followed by service disruption.ABSURD and DISGUSTING ..! Act fast before I opt another operator by bearing financial cost if you CAN...! Prabhakar A D Fibre : 2235582965
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Shubham Verma
(@Shubham40350887) reported
@JioCare It's day 2 and no solution has been provided yet @JioCare this is very unsatisfactory and now I think I should choose switching to a different operator.
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Priyank Srivastava
(@sriv_priyank) reported
@JioCare @reliancejio Cc: @ImAtulKansal tell me this tweet thread is not frustrating for a customer. At some pt. need to layoff the bots and have a person actually look into the issue.
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apeksha shah
(@apeksha_shah) reported
@JioCare Please provide the email id to legally escalate this issue
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AMIT KUMAR
(@_1mAmit) reported
@JioCare dear jio...i hv no network coverage at my location..nd ur chat support suggest me to do jio wifi calling. Oh u good people , sprinkling salt on the burn. What should i do now.. should i change my job location nd home or dear u
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Ajay
(@i_am_Ajay1) reported
Dear Jio, unable to receive the calls and slagging in data connection due to network issues, Earnest request you to look into it @JioCare @reliancejio @JioChat
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AbhishekPratapSingh
(@Abhishek27m1992) reported
@JioCare @reliancejio How come it’s resolved ?? I’m still facing the same issue. This is how u resolved the issue ??
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Vikesh Raikundalia
(@RaikuVik) reported
@reliancejio what hopeless service. Tried calling them 5 times today to talk to someone from international roaming team and their stupid phones and system are completely unsatisfactory. Never using them again
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Madara
(@roooopali) reported
@JioCare @JoyMascarenhas7 I've two sim card, one is vi and the other is jio. Both of them sucks
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Kshitiz Pandey
(@Kshitiz69666917) reported
@JioCare I have deleted my post that includes my address and phone no. as per your your guidance that can cause fraudulent activities.i want to state that what about my 1 year plan ? If your network is not adequate in this area iam just loosing my wealth. Will your company compulsate!
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Rohit Soni
(@rohitsoni93) reported
@reliancejio How can I talk with jio customer care number not any for customer care option on 199, 198, really very poor service
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anonymous 123
(@rituabi2806) reported
@JioCare Very frustrated . booked your fiber service ,now your team is behaving unprofessional .please cancel the new fiber request ,
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Ashish Kavimandan
(@ashishkavi81) reported
@JioCare I don't want your services any longer. Just help me with surrender formalities now.. why have you people been responding as if you don't understand the issue here. I DON'T WANT JIO SERVICES ANY LONGER PLS
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Rayees Ahmad
(@Rayeesahmad839) reported
@JioCare @TRAI Please look into this as a priority. My issue is not being resolved.
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సందీప్ Sandeep
(@SandeepMiriyala) reported
@JioCare @airtelindia @JioCare i am an existing Airtel India customer.please let me know what ate the promises you will do on boarding the customer.
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abhinandan
(@abhinandan31387) reported
@JioCare I need the connection today as promised else cancell my request and process my refund with intreast as you promised me a date and took the money and now not giving service and eating my money.@Akash_Ambani
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☠MONKEY • D • L U F F Y☠
(@Medicowhoinvest) reported
@JioCare It's been 5 days But internet is not working properly What a service 🤬🤬 @JioCare
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shalin bhavsar
(@shalinbhavsar) reported
@JioCare Since 5 months you can't calculate that how many users are there to use your network !!! Please answer an logical answers which someone can digest !!! Nee the resolution !!!! #jio
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Manoj Kumar
(@Manojkr13) reported
@JioCare Hi, for the last 10 days I am unable to use the internet due to blunder from your sales person. I am still waiting for the resolution from the Jio team, but no update. Can you provide me escalation matrix and who is going to compensate for the 10 day amount?... @reliancejio
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Ashish Kavimandan
(@ashishkavi81) reported
@JioCare Please guide me on surrender of the connection and let me have my deposit back smoothly.. I've already done with connection via your competitor since no help was forthcoming from Jio.
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Rayees Ahmad
(@Rayeesahmad839) reported
@JioCare @JioFiberVoice @reliancejio My Jio fiber is not working for the last 2 days and no one is bothering to resolve my issue. I have made multiple complaints but unfortunately, that is still pending. Who do I need to approach for early resolution?
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Suresh Rai
(@sureshrai22) reported
@JioCare @reliancejio if you cannot help me with zero touch delivery of a replacement SIM for number 7020127092, please arrange for refund of my amount unutilised wef 1st May 2022. You cant have customer wait for a lifetime due to your inability to serve.
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TOO COOL🇮🇳
(@Toocool6600) reported
@JioCare This is how you treat a customer......... By ignoring customer without any response?
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sumit gindoria
(@sumitgindoria19) reported
@JioCare I m not able to call from my Jio no. 7856830201. Plz look into this matter this problem is since 2 days.
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रुद्राभिषेक
(@somitsrivastav_) reported
Nikki37860336: @somitsrivastav_ @JioCare 97838 44290 is number call krke bol rhi ki m jio company se bol rhi hu or OTP puch rhi hai please sir help
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Divesh Panwar
(@chiefP5) reported
@JioCare Finally an Engineer named Avinash was here, and he was able to resolve the issue. The wire is coming from someone elses private property and they are causing issues. Even the Engineer was scolded by that property owner. I humbly request you to place a box near my house.
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Harshit dhingra
(@Dharshit) reported
@JioMart_Support @JioCare @JioMart this is really a pathetic experience and shows how incompetent you are to deal a query. It's been more than 2 weeks I'm chasing a request and you don't even bother to reply. Tell me whom should I contact if you are unable to resolve my issue???
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Ujjawal Singh
(@uj_singh) reported
@JioCare @reliancejio no response on the service request no. SR00001AZNPJ from last 2 days.Repetitive outage of the fiber connection with no communication on the issue and worst customer care experience.
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Jayant Srivastava
(@Atmanirbharr) reported
Really appreciated the worst customer service experience I am having within a week of Jio Fiber installation. @JioCare @reliancejio @JioChat
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SNB
(@Smaartfelloow) reported
@JioCare @reliancejio @JioFiberVoice so so pathetic customer service. Internet is down from ystdy afternoon and no contact from u. Engineer was supposed to visit at 9am. You rescheduled to 1pm and still no news! 100s of customers are ready to opt out of #jiofiber