Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Bengaluru, Chhindwāra, Chennai, Kolkata, Patna, Shiliguri, New Delhi, Delhi, Lucknow, Jaipur, Hyderabad, Raipur, Vadodara, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Phone | 14 minutes ago |
|
Bengaluru
|
Wi-fi | 37 minutes ago |
|
Chhindwāra
|
Internet | 52 minutes ago |
|
Chennai
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Plumber (@PlumbernoO1) reported@Airtel_Presence @JioCare listen i will not pay a single penny irrespective of how much u beg in addition i will set these piece of **** on fire take this as a warning or whatever i dont give a **** but this time i will give you a bloody nose which u remember for a long ago. You piece of ****
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𝐁𝐚𝐚𝐩𝐮 𝐁𝐨𝐦𝐦𝐚 (@BapuBommaSpeaks) reportedHello @JioCare it’s been two days since Internet not working. Your @jio_fiber support is worst of all. Engineer doesn’t even pickup the calls and constantly postpone visit. Why am I paying premium price which is far more than other providers when your service is this cheap.
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Rajat Pandey (@rajatpandey0405) reported@JioCare @reliancejio my jio fiber is not working since morning. I've tried everything yet nothing works, customer care doesn't respond and your local outlet says contact to customer care, what do I do now,
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Prajwal S (@prjwl_s) reportedHey @reliancejio , i raised a relocation request for my JioFiber on 1st may, it got rescheduled 3 times without me being contacted still the request is open. I have been charged even though I'm not able to use the service. Could you please help.@JioCare
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Shaktimakwana05 (@shaktimakwana05) reported@JioCare , Slow Internet Since over a week , Called Customer Care Support 3-4 times but the issue is still not resolved, Cannot use the internet from yesterday and while multiple devices try to use it , it starts rendering look into this matter #jiofiber #jio
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Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps
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Burma_Banshee (@banshee_burma_) reported@reliancejio @JioCare had requested airfiber in march, paid 1200 on App. the service engg. never came & your executive says refund not possible & abuses on call. I hope entire family burns in hell. neeta, isha rundi mdrchd. May your female employees die unmarried & male w/ ED
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Suryansh Chaurasia (@ChaurasiaaJi) reported@JioHotstar @JioCare Such a **** scam you are running without giving exact information on Jio Recharges with the JioHotstar subscription and not offering complete the details of excluding The Hollywood content and much more .people waste money on rechargefirst then on upgrade .
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Talha (@talhacrush) reportedHi team @JioCare @reliancejio Recently i moved to Hyderabad but here a new problem i am facing whenever there is a power cut signal drops from 5g to lte and it doesnt work cant even send a message on whtsapp i dont ifs just me or anyone else … please resolve this asap
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Harsh Chopra (@Harshchopra0409) reported@reliancejio @JioCare Your customer care is rude My connection is not working since a month , everyday there is a temporary issue , they are not raising my complaint saying that it’s a temporary issue , it will be resolved but nothing is being solved I need help
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Mahakal jp (@paresh_jp) reported@JioCare Even after waiting for more than 10 minutes, your customer care executives are not answering calls or resolving customer issues. Such poor support is rarely seen with @airtelindia and even @BSNLCorporate has improved a lot compared to this now.
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Sangram Singh (@0x_Sangram) reported@JioCare It's been 4 days since my jio fiber is not working waste of money and time, no body is listening, even the mobile internet is also not working properly.
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Sameer Ambardar 🇮🇳 (@sameerambardar) reported@JioCare I have DM your team but nobody is replying do you want me to shut your network and switch to a another service provider
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MAHIR KHAN (@KHANMAHIR) reportedI have complained hundreds of times about the problem of not getting 5G network but there is no solution to the problem @JioCare #worstnetworkjio
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Munshi shoyeb (@munshi_shoyeb) reported@JioCare @JioCare Worst service! Our village Jio tower is बंद/બંધ for last 5 days, so how will the network work? Calls not connecting at all. Tamne loko ne andh samjo cho? Public ne gumrah karo cho, kaam koi nathi karto. Fix this immediately or we will switch networks. @TRAI please take
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Rishant (@Rishantsingh007) reported@JioCare Hi, I already shared my JioAirFiber ID and number in DM, but I haven’t received any response yet. The internet issue is still not resolved. Kindly check and update as soon as possible.
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Amit Bhajikhau (@bhajikhau) reported@JioCare atleast you could send a message to customers for service disruption!!
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Jatin Gupta (@iam_jatingupta) reported@JIOAIRFIBERIN @JioCare facing internet connectivity issue this morning & trying to get support on Myjio app. The AI chat cannot solve, calling the number is not connecting to service rep even after waiting 20 mins on call, all troubleshooting tips followed. I need help urgently
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Pushkar Singh (@Pushkar56827169) reported@JioCare “In this area, the internet is not working at all, and calls are also not going through. Location:- Sitamarhi (Bihar) Pin code:- 843316
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Milton (@Miltanmolla) reported@JioCare @reliancejio Absolutely pathetic service. Order PE000005JA2A was paid in full on April 29. KYC done, marked active, yet ZERO physical installation and zero communication for over a week! Your helpline is completely helpless and openly admits they can't even do anything.
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Naushad Ali (@N7869724567_n) reportedExtremely disappointed with @JioCare. My JioFiber (ID: 05223176897) is down. Technician refused to fix it! I’m on duty in Manipur & family is alone in Lucknow. CCTV is offline, major safety concern. Fix this on priority! @reliancejio #JioFiber #Lucknow #Emergency
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Raja Gopal (@rajagopal_vicky) reported@JioCare plz don't Jio fiber broadband since cheating customer.. past 3 days no internet working properly
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Kunal Lakhani (@kunallakhani) reported@JioCare no internet available since yesterday, no one is picking up calls at customer care. Number: 01293684811. Pls help
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Kapil Singh 🇮🇳 Shakarpur (@KapilSingh_100) reportedDear Jio Customer Support Team, I am writing to express my disappointment regarding the extremely poor customer support experience I recently faced with your support team. @JioCare @reliancejio
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styleeeee (@styleeeee113125) reportedIs jio 5g down???? @reliancejio @JioCare
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Sham Bhartiya (@Ghansham148) reported@JioCare Following up on my AirFiber internet issue. The scheduled appointment for 11 AM has been missed. Requesting an immediate update and priority resolution as I have been waiting without a connection. @JIOAIRFIBERIN
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Ansar Afsar (@ansar_afsar_) reported@reliancejio @JioCare My JioFiber connection has not been working since today morning. Connected 3 devices, there is only internet access for 2 devices, the agent said that there is a software issue fix from their side, idk why this happening now...
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Digvijay Patil (@v_digvijay) reported@reliancejio @JioCare worst ever air fiber service, custome care service. The internet is down every alternate day. Can't connect to customer care, call gets auto disconnected. Paying for full month and receiving half a month service.
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Raushan Kumar (@RkRoshankumar) reported@reliancejio Jio WiFi is not working after three days
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Krish Patel (@KrishPatelBjp) reported@JioCare @JioCare It’s day 7 now of waiting for an installation update don’t you guys feel humiliated atleast tell me what is the problem which you guys are facing