Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mumbai, Bengaluru, Pune, Guwahati, Sūrat, Cochin, Delhi, Jabalpur, Chennai, Kolkata, New Delhi, Ranchi, Pānīpat, and Bānposh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 59 minutes ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 8 hours ago |
|
Pune
|
9 hours ago | |
|
Guwahati
|
Wi-fi | 10 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nílëm.AS (@NilemJitas20) reportedMeanwhile, Airtel Fiber users in the same area are getting stable 3–4 MB/s upload speed. Please improve the network and upload performance in my area as soon as possible. @jo @JioCare @reliancejio
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Ajit A Vaidya (@ajitavaidya) reported@JioCare We spoke & you were unable to offer any resolution despite third outage in 7 days
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Bipin Bharti (@Bipi9bharti) reported@JioCare 2 may date of booking Yet 21st may no installation? Is this short duration or too long for ur service? Why it has been taking so longer?
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dishank jain (@dishankdj) reported@JioCare Extremely disappointed with JioFiber support. Paid ₹5306 for a new connection on 25 Apr 2026, but installation was declared not possible by your engineer. Cancellation requested on 30 Apr. Only ₹863 refunded. Remaining ₹4443.46 still not refunded @JioCare #JioFiber
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dishank jain (@dishankdj) reported@JioCare Extremely disappointed with JioFiber support. Paid ₹5306 for a new connection on 25 Apr 2026, but installation was declared not possible by your engineer. Cancellation requested on 30 Apr. Only ₹863 refunded. Remaining ₹4443.46 not refunded @JioCare #JioFiber
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Lalit de AI (@DoNothing007) reported@JioCare @reliancejio I can provude the details like: Service Request / Complaint Ticket Number Payment proof Name of installation guy along with his number Area: Pune, Maharashtra Amount illegally charged: ₹405 #Jio #JioScam
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Rahul (@RahulYa80831445) reported@JioCare Why your network is not available in the cuffe parade from 7pm.. It's been more than 2 hrs.. What's going on? #jio #jionetworkdown
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Darpan (@Stranger145829) reportedOrdered a Jio prepaid SIM via self-KYC, but got a postpaid SIM instead. Very frustrating and misleading experience. I clearly selected prepaid. Please fix this issue ASAP. Order Ref: NO00015EWZWP @JioCare @reliancejio
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𓅓 (@NitinSarmal) reported@JioCare my jio air fibre box showing red light, and it is blinking continuously, my wifi isn’t working, same thing happening from last two days. Jio fibre number - +91-1893357775 Make sure you fix this or replace it asap.
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VK (@VamsiOn_X) reported24+ hours crossed since my last complaint and still no proper response from @JioCare regarding my Jio AirFiber installation. Already paid ₹2222 and waiting for more than 20 days. Rectify this immediately or I’ll switch to @airtelindia .Extremely disappointed with the service.
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare @TRAI @JM_Scindia False and fake report Dear Customer, We were unable to get OTP to confirm if Service Request number SR0000363GLL has been addressed, for your JioAirFiber connection Who addressed when addressed
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AKSHAY KUMAR SINGH (@being_myself01) reported@JioCare Still the issue remains unresolved, please respond to my dm's
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Rohan (@dinesh4net) reported@JioCare Almost 24 hour net not working unbelievable jio almost way to next airtel
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Vinay garg (@Vinay_garg2001) reported@jio_fiber @JioCare my connection number is 2079625622, sir your service is pathetic.facing fiver issue from last six months,raised several complaints..no resolution, stop cheating people like me.. complaint are getting closed automatically with OTP..wah
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Ganesh AIyer 🇮🇳 (@giyer555) reported@JioCare Are u an idiot?? Check the account number of the subscriber mentioned above and do proper KYC u will have the information. In any case ur mails are blocked.
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Manotosh Bhakat (@ManotoshBhakat) reported@JioCare Dear Nelson, please find the attached screenshot of the conversation that happened on 10th May. Till now your team is trying to figure out the issue. Is it not very long time to solve such a small issue !!
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Sohil Singh Jhuti (@sohilsingh22) reported@reliancejio @JioCare you guys don’t care at all! Customers pay for services and this is your service? Been 2 days and almost 3 now that my internet (fiber) is down and yet an engineer is to be Assigned! You guys aren’t helping ! #poorservice
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Jithu Raj (@raj_jithu) reported@JioCare hi my prepaid mobile is disconnected. Please help with a activation code. Jio store is asking
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Rahul Dhamija (@rahul_dhamija) reported@JioCare My JioFiber WiFi linked with +91-1276316019 is completely not working. A service request was raised on 21 May 2026 at 7:39 PM (Request ID: SR000036F96X), but it has already been rescheduled automatically twice and the complaint status is On Hold
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Ravi Shekhar (@Ravi_shekhar14) reported@JioCare Could you pls expedite the approval of our DLT registration for crowdsense pvt ltd. The rejection email says invalid auth letter but does not mention the reason, pls help asap.
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Shobhit Anand (@shobhit087) reported@jiocare Such a pathetic service. For 2 months I have been chasing these Jio Airfiber. Looks like they don't want to resolve any kind of issue. These people are ready to loot hard earned money. I am not getting any better words to tell this jio how hopeless service is.
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Amit Vikram Pandey (@itsamitvikram) reportedAnother day of Jio Fibre not working. It’s been more than 4 days now. Horrible. @JioCare @reliancejio is a SCAM!
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare And still on calling him number of times, he is not responding, my booking number is LR000015JOPC, please cancel my booking asap, if this response is what I'm getting before installation, what i can I expect later.(n/n)
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Balaji (@thisisBalajiG) reported@JioCare This what I get in DM. Where is the solution? When will be the installation? “Hi Balaji, we understand you concern. Please note as per the service request the order has already assign to future date - Yashoda”
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TARUN (@manavtarunn) reported@JioCare Will I get a service extension now?
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Suraj (@whoCSSuraj) reported@jiocare Why does your IVR not let speak to customer support. It disconnects rightaway. Technician called and asked the issue Directly cancelled visit Now it tells to reschedule on app. @reliancejio @TRAI
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ANAND VERMA (@iamcool_jh) reported@Lawyer_Kalpana @JioCare It is waste of time and money taking service of jio
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Suman Kundu (@sumankundu1985) reported@reliancejio @JioCare absolutely harassing JioFiber services. Net gets disconnected.. line gets taken away and tells that can't service.. just after recharge. Also the audacity of service engineers to abuse women and elders in the home. #jioservice #reliancejio
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MASTERJI™ (@unpredict_able2) reported@JioCare I don't know whether your technician is coming from Norway . It's been 15 days , you are resolving the problem.
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Asma Zehra ❤ Memecoin (@zehraasma68) reportedjio is performing worst these days in kashmir regarding network in Srinagar don't know about far flung areas.... I am thinking of to port to airtel... just want to finish my current recharge @reliancejio