Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Vadodara, New Delhi, Thiruvananthapuram, Guwahati, Chandigarh, Pune, Mumbai, Kolkata, Nashik, Nagpur, Chennai, Bengaluru, Nanded and Latur.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Vadodara |
Internet | |
| New Delhi |
Wi-fi | |
| Thiruvananthapuram |
Wi-fi | |
| Guwahati |
Internet | |
| Chandigarh |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Faizal
(@faizscape_) reported
Hey @JioCare internet is extremely slow on a day time, i address this issue before but you guys don't listen.
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Mikhil Bhat
(@Bhat_Saab) reported
@JioCare just want to put this out there, that your organization is defrauding people. A device purchased from you guys for 6 months, which cannot be claimed, till your Technical Support declares that they're unable to fix the issue (1/2)
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Himendra Niranjan
(@Himendraa) reported
@JioCare Will u plz fixed time limit for eliminate network issue.
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utkarsh veer
(@utkarshveer15) reported
@JioCare It seems the customer is at your mercy. At least provide the correct TAT and not fake timelines or have courage to say sorry we won't be able to serve you right now. -2
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Arya Raj
(@Bharatiya_janta) reported
from
Sasarām, State of Bihār
@JioCare How many days this will be? Today is also facing the same issue.
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Vijal Gala
(@vijalgala) reported
@JioCare @JioCare tell me which of the confirmed time the engineer will arrive. You keep changing the time every time I visit your website. Also there is no one to contact for my issue. I am just playing messages here that are going on def ears. You are providing me with standard replies.
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Mohit Kumar
(@MohitKu00040338) reported
@JioCare You successfully passed the day and will work according to your mood. thanks for making me fool and disvalue my time. I'll surrender my connection tomorrow and will go with @airtelindia or any other providers also this is not an end I'll take this issue to court and @TRAI
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arvind
(@karvind0003) reported
@JioCare Absolutely all things are as per your list in the settings the issues is with that location its because the subscribers are too many of Jio as it's major office complex issue of band width in home there is no issue at all
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Sachin Katiyar
(@SachinK68051357) reported
Na data chale na calling ho sshi se aur na hi customer care se bat krwate 1#_ stop_calling_india's _no.1_4g_network @airtelindia @reliancejio
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Venkad
(@Venkad_) reported
@JioCare Do you know my service request number?
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Kaushal Kumar
(@Kaushal97262886) reported
Dear team I have noted that in this my area the JIO network is not working properly approx one week plz look this and solved this on priority . Location-841419 Alternate no.- 9931889744 @reliancejio
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BareTruth
(@BareBitterTruth) reported
@JioCare Pls confirm as to when the issue with weak signal at my residence will be addressed. In case, I'm unable to use the services, it's of no use to stay with Jio. Jio should stop issuing sim card on my residential area address if they cannot provide service.
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RohanShah🇮🇳
(@rohanshah2k3) reported
@JioCare U guys are scam just automated messages. Just waste time My problem is not solved yet
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arvind
(@karvind0003) reported
@JioCare in Shimla at mes ib near AG office Mall road shimla the data is absolutely not working I cannot open any site including My DMAT account Please look into it given no of complaints hoping not to shift to some other network
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𝗔𝗻𝘂𝗿𝗮𝗴 𝗥𝗮𝘂𝘀𝗵𝗮𝗻 𝗦𝗵𝗮𝗿𝗺𝗮
(@MODIfied_Anurag) reported
Dear @JioCare I'm facing network issue while calling and surfing net from last 3-4 days. Full network is not coming in my area that's why I getting this problem. Pls fix it ASAP.
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Swapnadip Chowdhury
(@swapnadip) reported
@JioCare It's now near 8 pm. Do you think a technician will visit today and fix the issue? The resolution time for my SR000016XUJ2 is 04 Oct 2021 11:18 PM. Neither I'm able to browse the internet and not able to view TV. Can you kindly contact the technician and ask him to expedite?
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Mohit Kumar
(@Mohitd60) reported
@reliancejio @JioCare i am very frustrated with jio service and I am using postpaid service.i called jio care three times but call gets disconnected automatically. Problem: I am facing slow internet connectivity .Since I have taken postpaid connection
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Saurabh Arora
(@saurabh3218) reported
@JioCare I called your customer care 2 days back regarding the issue in the jio fiber plan. I was told that issue is referred to the concerned team and they will get back to me in 24 hrs. It's been 72 hrs now and no one contacted me.
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Deeraj Sharma
(@deerutweets55) reported
@reliancejio @TRAI @DoT_India After complaining thrice and after almost 5 months its sad to say , no resolution has been made of the unscheduled shut down of jio network . This is nothing but customer harrasment . Really disheartening.
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Sanjay Kumar
(@krsanjaysoni) reported
@JioCare My jio no 8876962501 Few days ago ported my number to jio now internet was not working in my area kindly fixed it asap.
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Bikram Panda
(@Bikrampanda_) reported
Dear @reliancejio Please install a mobile network Station at Dhadkidi, Barabazar, Purulia West Bengal.
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Gurpreet Chhabra
(@garrychhabra07) reported
from
Dhanbād, State of Jharkhand
@reliancejio @_reliancejio @RelianceJio2 In Jharkhand area, your internet gives very poor & third class network even after installing 100 mbps of jio fibre connect. 4G is not working with you guys, what will you run at 5G? #Patheticservice
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amey parashar
(@ameyparashar) reported
from
Bhopal, Madhya Pradesh
@reliancejio Bitter ground reality of your customer service, I took 4 jio fiber connections for my office in Bhopal and paid in advance the total amount for 4 connections. Unfortunately connection is still not active and now even your representative has stopped picking my phone.
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#Anubhav Dixit
(@dashlovermj) reported
@JioCare Hey!! I’m unable to activate voice service on my iwatch, data was configured but calling was not working hence removed the plan to re configure it. Now nothing is working. Any suggestions or do I have to make a switch?
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utkarsh veer
(@utkarshveer15) reported
@JioCare The problem is that this is the 3rd 24 hours deadline I have got since 2nd. And same thing you people did with the other service request dt. 20. Only after 1 register their inconvenience, u ppl act on service request. My last experiences tell me so
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CHANDRASHEKHARS.RAUT
(@CHANDRA33487524) reported
@reliancejio Very slow network Customer care says, your problem solved within 120-180 days last 3 months ,,,🙄🙄
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amrish nagar
(@amrishn) reported
@JioFiberVoice @reliancejio @JioCare What else is required to assist me. It's been more than 6 hrs and hv nt received any call msg frm ur team . If u are not able to assist me in installation how the hell will you be able to support in future . Kindly refund my money ASAP if you are not able to provide connection.
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Samyak Jain
(@Samyak50) reported
@reliancejio I had paid Rs. 4536.46/- in advance for new jio fibre connection at my home on 25th Sept. But no-one came to install the connection till date. Daily I use to call on customer care no. but they only give me assurance of next day installation.
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Samyak Jain
(@Samyak50) reported
@JioCare Mam approximately for how many days I will have to wait for the new connection to be installed because last ten days I had also contacted to your company's Indore branch Manager but despite of resolving my problem he add my number under the block list.
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Amod Singh
(@AksAmod) reported
@JioCare @reliancejio data speed is very poor, I am getting only 10-20 kbps speed since last 3-4days , I have already complained but no action has been taken. Now what we have to do please, I can't open any site