Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bengaluru, Sūrat, Chhindwāra, Nagpur, Kharagpur, Pune, Chennai, Bhopal, Hyderabad, Ahmedabad, Shillong, Bhubaneshwar, Chandigarh, and Chās.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 5 hours ago |
|
Sūrat
|
Internet | 8 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Nagpur
|
8 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sonu (@100_n_u) reported@JioCare @JioCare I don't have ORN but this is my service ID SR000036E66B
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ABHI KOTHARI (@Abhikothari) reportedThe way u people are @JioCare @reliancejio dealing to customer is horrible and still mrng we are waiting for solutions my office work is also suffering due to this
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sailendra satapathy (@sailendra1985) reported@JioCare Now this has become harassment. Even if I had shared the details over DM, your team is not resolving the issue and diverting themselves
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Curious Voyager (@j4ntddf76x) reported@shreyaseng @JioCare @reliancejio They won’t even cancel it I bet.
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Rahulpatel (@RahulNavdiya) reported@JioCare Not interested in jio network 🛜🛜🛜🛜 so don't call
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Soubhagya (@soubhagya_earth) reported@JioCare i thought you would take my request seriously and act on it. but, nothing has changed. there has been no transparency, no clarity, no call and now even my DMs are going unanswered. this is not the level of service i expected from JIO. this is my final request. either complete the installation by end of today or process the refund immediately after today without any excuses. if neither of these happens, i will be left with no option but to pursue the matter through the appropriate legal consumer grievance channels and publically document the experience. i still hope jio chooses to resolve this professionally.
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Durga Prasad (@durgasdjx) reported@JioCare Dear Jio AirFiber Support Team, I have booked Jio Airfiber one week ago, and paid the full amount. still no one is assigned to do the installation work. Despite of several follow-up and service request, the SR are automatically closed by your team. Without solving it.
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Abhishek Mishra (@This__is_Abhi) reported@JioCare @JioCare Still the problem had not solved yet.
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Vikram06 (@VikramJ0611) reported@JioCare Unused validity? More than 20 days of total service disruption in the past 30 days And you're having this audacity of telling me that you won't return my money because i didn't use as per my wish.? If the service was disrupted, how am I supposed to use your "valid" data?
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Palash (@PalashJbormon) reported@JioCare @reliancejio your 4G network service has been slow down from last week please fix it as soon as possible Area Located in Assam, Guwahati, Kamakhya Gate, West Durgasarobar, Bishnujyoti Path.
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Kundan Sukase (@sukase_kundan_5) reported@JioCare When can I get a resolution on this @JioCare
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Dear @JioCare, After multiple tweets, I finally received a call and an email from your team. I paid the advance amount for the set-top box and, as instructed, even completed the payment to the third-party UPI ID shared by your executive. The payment is successful. After that, your executive Tejas called again, asked me to contact him, and then disappeared. Since then, there has been no update on when the set-top box will be installed. Now everything is crystal clear—the issue has been resolved and the payment has already been made. The only confusion left is that your records show only one set-top box, whereas from day one, two set-top boxes were running on my connection. If your policy now allows only one set-top box on this connection, then please provide the additional connection as required. But first, kindly install the set-top box without any further delay. Please resolve this at the earliest.
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🇮🇳पुजारी🇮🇳 (@DEVJIJAIHIND) reportedDear @JioCare, I request the permanent disconnection of my JioFiber connection. Despite multiple complaints & email to the Nodal Officer, the issue remains unresolved. Kindly process the disconnection, stop further billing after closure,& arrange pickup of the JioFiber equipment
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Aman Bansal 🇮🇳 (@bansalaman3) reported@reliancejio Is this how you treat paying customers? 🛑 Just paid ₹949 for an 84-day Hotstar plan, only to be blocked when logging into my TV & Laptop! Hiding device restrictions behind fine print is pure deceptive trade practice. 🧵👇 #Jio #ConsumerCourt #FalseAdvertising
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राजस्थानी ऊंट (@rajasthaniunt) reportedHello @JioCare, your network and internet service have become very poor. Data hardly works during Day or evening hours. @TRAI, please look into this issue and take necessary action. #Jio #NetworkIssue
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Guru (@guru_laki) reported@JioCare Are you guys stupid or what is have a CCTV footage and the sales person miss sell the product and engineer inspected the site and denied the installation in the area, as there is signal issue in the area
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TRADE LIKE PLAY (@tradelikeplay) reported@JioCare i lodged a complaint for my jio fiber & got slot 1-2 PM but no engineer assigned yet . Pathetic service.. @airtelindia can you connect fiber in a single day
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Abu Saud (@S_Abu_Saud) reported@JioMart @JioCare if ur delivery riders are not available then why the hell ur team accepting the order, i will never use jiomart again
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Rajkumar Jha (@itsraaj_jha) reported@JioCare @JioCare Is there any possibility of a refund for the amount I paid for my JioFiber service when the service was not provided? My connection remained non-functional for around 25 days despite multiple complaints and continuous follow-ups.
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Siddhant Singh (@SiddhantFcb) reported@JioCare @reliancejio my Internet is not working since 24 June 2026 and after multiple follow up and engineer visit no resolution. The connection remain dead from the issue date till now.
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Manikandan S (@iamsmk08) reportedJio is now scamming their customer with a name of customer support. My cancelled JioFiber connection refund was marked as "Complete" by support, but NO money has been credited to my bank account. Checked all statements—zero transactions. No help from jio. @reliancejio @JioCare
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Nitin (@Itsnitinnnn) reportedMy jio fiber not working from 3 days complaint but no solve my problem 😕 @reliancejio @JioCare
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Sunny Singhal (@sunnysinghal451) reported@JioCare your service is very poor now days
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Shruti Subramanian (@Pebbleshruti13) reported@JioCare @JioCare - it’s been more than 15 days and I’m yet to receive a refund or response. This lack of support from your end is appalling, considering that it was your team that refused to install the connection. I am being penalised for your inability to service my area.
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Sayan Nandi (@sayan_nnd) reported@JioCare Called a customer service representative 2 times and they kept saying an engineer will DEFINITELY come to my the very next day and here I am with still no one here to fix it.
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SankyMS (@sankyms) reported@JioCare pathetic internet service and low network coverage in Bangalore, customer care executives are lying about issue openely… please improve your network
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Murali (@mkthelee) reported@JioCare How can your engineer place the SR# SR00003BQSLV on hold - customer not available when I am at home. Jio Service is getting worst day by day.
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MANAV LAHOTY (@MANAV72568096) reportedDear @airtelindia @JioCare @reliancejio As you know there is a current flood situation in area likeCharaideo,lahon gaon, Tengapkhuri etc. People are suffering, and still there is no network coverage in our area, neither normal calls are connecting nor the internet is working.
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Rahul Dhanak (@RahulDhanak19) reported@JioCare Today 1-10 PM I send you DM as you said but no reply from you Hell of service provide to me Last 8 days no Wi-Fi work Solve My Problem Ok Or Refund My Amount.. 😡😡😡😡😡😡😡😡
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G.S.sarpanchX (@GSxSarpanch) reportedPlease we request airtel customer care to look after this issue because we have been complaining for a while the network of the wifi is negligible . At this point we will have to change the wifi network. Solve the problem asap @airtelindia @BSNLCorporate @JioCare