Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Pune, Ahmedabad, Indore, Vadodara, Pālghar, Mumbai, Sūrat, New Delhi, Guwahati, Bhopal, Chhindwāra, Kolkata, Patna, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 25 minutes ago |
|
Pune
|
Total Blackout | 35 minutes ago |
|
Ahmedabad
|
Wi-fi | 39 minutes ago |
|
Indore
|
Internet | 1 hour ago |
|
Vadodara
|
Internet | 1 hour ago |
|
Pune
|
Phone | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Kumar (@Ashutos55999645) reportedI have recharge my jio sim with containing jio hotstar plan and on my jio app showing jio hotstar subscription active on the other hand jio hotstar app show you don't have any subscription @JioHotstar @JioCare please help to activate my subscription
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Parthi (@ParthiR02) reported@JioCare “Temporary issue” is not an acceptable update after 3 days. When exactly will the service be restored? Will the downtime be adjusted in my bill? Please provide a specific ETA and stop sending automated responses.
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Brijesh Gupta (@Brijesh06991328) reported@JioCare What happen still 72 hours become still issue is not resolved
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ShubhCSK💛 (@Shubh20_) reported2/2 They are saying the service have been restored and everything is working fine but nothing have been sorted it seems they are unaware of everything Please look in it as soon as possible @JioCare @reliancejio
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kvibaba (@kvibaba2) reported@JioCare @airtelindia Highly Incompetent Jio team(backend,call center and highly ineffective ground support engineer team)
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Yugesh | 𝕏 (@Gykrishna13) reportedIs this the level of customer service Jio provides? Will I be charged for the 2+ days during which I had no internet? Kindly resolve this immediately. @JioCare #Jiofiber
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M# (@mahesh_anjani) reported@JioCare #Fraud #FalseCommitment Never go for any product for Reliance Jio
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Huston (@StingTwits) reported@vasaivirarinfra Let him start with punishing @JioCare first. How can a major network provider vanish for 3 days.
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Kaplesh 🇮🇳 (@kapleshaanjne) reportedTeam, I'm still waiting of ur response, On DM , again the same copy -paste replied. I need resolution not msg-msg.. Requested to all, plz take care with cheater @reliancejio @JioCare @DainikBhaskar
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Dheeraj Vyas (@Dheeraj_vyas9) reported@JioCare @reliancejio thats how you take care of your customer?
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Dharmin (@Dharmin_ms) reported@JioCare I want to know who is working and my complain number, how difficult it is? @TRAI regulation is violated where I have no ways to register my complaint. @AshwiniVaishnaw you must look into this if we intend to make India a digital economy
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Pharmacist (@pharma_voyager) reported@JioCare 4g network also not available properly since last 3 days..Fix this issue or else we'll port @JioCare @DoT_India
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Nikhil Singh (@vocalist1220) reportedWorst service ever @JioCare @reliancejio
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समीर झा (@jhasamir206) reported@JioCare Dear @JioCare, Even after multiple reminders, there has been no proper response or resolution. I recharged for a 5G plan, but I'm forced to use 4G, and even the 4G service is extremely poor. (1/2)
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sahil (@Sahil34627714) reportedJio's 5G network is terrible, it could have been called 5G unlimited like the words "high 5G network is terrible, slow 4G network is even worse" @JioCare @reliancejio @TRAI
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Amlendu Mishra (@mabipul) reported@JioCare Another 4 days have passed and still there is no sign of refund. Please cancel the connection and refund the amount. Keep some dignity of Reliance
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Nation1st (@Mahesh_G18) reportedDear @JioCare, our office JioFiber connection (Account No. 410163496844) has been facing Wi-Fi connectivity issues for the last 4 days. Despite multiple calls to customer care and emails, the issue remains unresolved. This is seriously affecting our office operations. Please treat this as urgent and resolve it immediately. #JioFiber #CustomerService
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patel manish (@zenim78) reportedI am facing indoor connectivity issue, outside home connectivity is very good but inside home connectivity neither 5g nor 4g network is stable. @JioCare
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Aditya (@AdityaCh6634) reported@JioCare Hi @JioCare, this isn't app-specific. The issue affects all apps and websites, including YouTube, Instagram, WhatsApp, Chrome, Speedtest, and general web browsing. The problem is poor network quality in my area, not any particular application.
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Prakhar (@Prakhar83892547) reported@JioCare Dear Customer, We are facing a temporary service interruption in your area since 08-07-2026 11:15 AM, due to which services for your JioFiber Connection with JioFixedVoice Number 2231898704 may be affected. We expect this to get resolved by 08-07-2026 03:15 PM. We apologise for
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RK Manju (@RK_Manju) reported@reliancejio @RelianceJioCare Worst Service by @JioCare and waste customer care number given.. The employees in Chandapura, Bengaluru area are for no use. From past 4days keep on saying will do KYC, better change these lazy guys and put some good employees.
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Yugesh | 𝕏 (@Gykrishna13) reported@JioCare My JioFiber has been down since 6 Jul 2026, 5:00 PM. Initially the outage ETA kept changing (10:25 PM → 7 Jul 6:25 PM), then it simply changed to "We'll inform you ASAP." Now the outage isn't even shown in the app.I raised SR00002ME91E, but no engineer has been assigned
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MANISH SHANDILYA (@mks11102) reported@JioCare @JioCare @hotstar_helps I have not shared any personal information in my tweet. I have already sent the contact number in a private message. However, I don't have much hope, as I didn't receive any reply the last time either when I reported another issue.
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akki bishnoi (@Akshit17Bishnoi) reported@JioCare @jio_fiber Please check below status for this as no one is picking call now , seems i got scammed Dear Customer, Thank you for your payment of Rs. 3332.46 against JioFiber/JioAirFiber request No. LR00001E6P9H Ref Transaction ID : 20260706210540000280958558477437613
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Amlendu Mishra (@mabipul) reported@JioCare I had asked for Post Paid 1499 plan but some stupid 1200 plan has been activated. I am calling daily for rectification of the same but my request is falling on deaf ears. CHANGE MY PLAN TO POST PAID 1499 ELSE REFUND OR RELIANCE BELIEVES ON CHEATING
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wings2wheels (@shayanbh) reported@reliancejio @JioCare I’ve been without internet connectivity for over a week now (AirFiber ID: 913335917857). For anyone working in today’s digital ecosystem, a total communication blackout for this long is not just an "inconvenience" its daylight robbery !@jagograhakjago
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sakhtlaunda (@muday_pradhan) reported@anandrajamanee @JioCare @reliancejio They dont want new customer as well, waiting since 4th July for installation. The area manager said if you cant wait, cancel the order.
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Dr Ravikanth Bendi (@Yours_RkanthB) reported@JioCare I’ve been following up since yesterday morning. The delivery person assigned isn’t responding, and customer care has also failed to help. My existing mobile plan has already expired, and I’m facing a lot of inconvenience because of this. @reliancejio
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Fenil Shah (@Fenilvshah89) reported@JioCare MR0001PJ5Z8G Complaint number still not resolved. Connection not working from last 6 days.
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𝑺𝒉𝒂𝒅𝒉𝒊𝒌 𝑵𝒂𝒗𝒂𝒃🦁 (@itsmeNavab) reported@JioCare The network is terrible even in the main city Hyderabad KPHB. I can only imagine how bad the situation is in the villages.