Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Vijayawada, Shillong, Dehra Dūn, Indore, Jamshedpur, Delhi, Jodhpur, Chhindwāra, Bhopal, Bhātāpāra, New Delhi, Bengaluru, Maihar, Lucknow, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Phone | 16 minutes ago |
|
Shillong
|
Internet | 28 minutes ago |
|
Dehra Dūn
|
Internet | 2 hours ago |
|
Indore
|
Internet | 3 hours ago |
|
Jamshedpur
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ABHISHEK KUMAR SRIVASTAV (@AMANKUM42953532) reported@jiocare Right now your company's tower is closed in this location because the net is not working. Why is this happening? We have paid you for unlimited 5G service. This problem always persists here - electricity is cut, is your net cut?
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Aditya Mishra (@aditya5may1996) reported@JioCare Urgent: My Jio AirFiber has been down with a constant red light since yesterday. IVR 1800 896 9999 disconnects automatically with an automated outage prompt, and email/WhatsApp support has provided no ticket or ETA. Service ID: 915423594583 Location: Varanasi / UP East
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Station (@UTDstation) reported@JioCare Why don't you have a person I can talk to when I call your customer care. I need to listen to your AI Bot for half an hour and I don't even get the option to talk to Real person at the end of it ? Contact me now
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𝚛𝚊𝚖 𝚋. 𝚜𝚑𝚎𝚠𝚊𝚕𝚔𝚊𝚛 | राम शेवाळकर 🇮🇳 (@RamShewalkar18) reported@reliancejio @JioCare Our corporate plan is not working. But there is no support from you CC: @RIL_Updates
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Pradeep Singh Raju (@Pradeep55723096) reported@JioCare Poor Customer Sarvice
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Venugopal Reddy_18 (@Nanired11580312) reported@JioCare Tell me process to cancel order
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Pranav (@PranavPranavcuj) reported@JioCare I will not write anything in DM. Point is you people don't have any intention to provide proper customer service except taking the money from us. Also please don't spam my phone message with your message for feedback.
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stuti jain (@jainstuti) reported@JioCare I am done tracking your technicians @JioCare you cannot expect customer to make this an entire day activity to track where your so called professionals are. My ask is simple refund my deposit,if you have difficulty to understand, call me #jiofails
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Manish (@Manishkr209) reportedPathetic customer care service @JioCare
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Adithya🇮🇳 (@adithya_anil11) reported@JioCare what contractual obligations I am having in a PREPAID sim which makes me unable to port out of your service?
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Santosh Singh (@Santosh_Singh25) reported@JioCare dear Jio my 4 complaints have fallen on deaf ears. no resolution. No complaint number given in sms or email and every time it starts afresh. Very poor service. Not expected this poor response from your technical team. My connection is through my mob number 8788801876
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pratik_singh (@pratik463) reported@JioCare @reliancejio Even after paying postpaid bills on time, the service is extremely poor. Connectivity in the village area is completely down. Please check this urgently and let me know by when the network will be fixed.
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Siddhant S. (@52nd_) reported@JioCare Your message on DM is holding no importance. The service request has been marked closed, nobody came or contacted to fix the issue. Stop fooling your customers
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Shubham Gupta (@Hey_Shubham) reported@JioCare I Don't Need An Engineer Visit , Understand The Issue Before Scheduling An Engineer Visit @JioCare
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Satya 📢❗🚨 (@The_SatyaDVV) reported@JIOAIRFIBERIN @reliancejio I paid for JioAirFiber and a technician visited my home for installation. He confirmed that installation was not possible due to signal and connection feasibility issues. I immediately requested cancellation and a refund. Despite this, my refund is still pending. Your local executive is now saying that I will only receive a voucher instead of my money. I do not accept a voucher and want the amount refunded to my original payment method. More concerning, my Jio order status shows Installation and Activation completed even though the service was never installed at my home. I have raised this with the local executive and his manager but received no proper response. Please investigate this issue and process my refund urgently.
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Gaurav Bhandari (@gauravgoldi77) reported@JioCare Please tell me how I can cancel my JioFiber connection.
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Mayank Dubey (@iammayank_d) reported@JioCare @reliancejio no action taken for my complaint it's been 24 Hours now...very disappoint with the service you are giving
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Veerendra sing Bhoj (@BhojVeerendra) reported@JioCare Jio 5G network not working properly from 8 to 10 hour pin code 473111
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. (@ashuyadav0101) reported@JioCare @JioCare @reliancejio kindly block the sim that is showing activated, i didn't got any sim as i not completed the payment and asked to cancel the order.
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Upendra Choudhary (@UPENKUMAR4) reported@JioCare Still issue not resolved @reliancejio why you guys are list bothered to resolve my issue since last 2month whenever getting every month payment Can I get the permanent solution or Jio is planning to touched us for get extra money. my work getting hampered Jio fiber No 2035407667
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Satya 📢❗🚨 (@The_SatyaDVV) reported@JIOAIRFIBERIN @reliancejio I paid for JioAirFiber and a technician visited my home for installation. He confirmed that installation was not possible due to signal and connection feasibility issues. I immediately requested cancellation and a refund. Despite this, my refund is still pending. Your local executive K Siva is now saying that I will only receive a voucher instead of my money. I do not accept a voucher and want the amount refunded to my original payment method. More concerning, my Jio order status shows Installation and Activation completed even though the service was never installed at my home. I have raised this with the local executive and his manager but received no proper response. Please investigate this issue and process my refund urgently.
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Joy (@sai199907) reported@JioCare What’s the difference between your previous response and this one? Both are the same scripted reply. Instead of copy-paste responses, please address the actual issue and provide a proper solution.
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devender (@devi410) reported@JioCare 30 days, no resolution, endless assurances. I honestly feel like the customer is a joke to you. Is this the service Jio provides?”
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ravi kiran (@rajcerin) reported@JioCare Its more than 24 hours of the problem & no resolution yet. At least there is no contact no where we can share our grievance. Useless app with automated replies.
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Sk 🇮🇳 (@yadavsk88) reported@JioCare Only messages have been received twice, but no one has called or visited yet to start the service. This is really disappointing, @reliancejio. Please look into this and arrange the service as soon as possible. #JioFiber #CustomerService
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Ajay Sharma (@ajay2112in) reported@Misthi_yadavv @JioCare Yes I also did the same , very bad network no improvement.
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Bala (@dineshbalaji4) reported@JioCare @reliancejio @relaiancejiocare My JioAirFiber issue is still unresolved. Service Request ID: SR00002NL1MS.The 1st service attempt was unsuccessful due to lack of proper technical knowledge.Since then,no engineer has been assigned past 3 days.Very poor response,service.
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Naizil Rodrigues (@Naizilrodrigues) reportedYour upload speed is extremely low, making it difficult for us to work and upload files. Please check the network issue in my area and resolve it as soon as possible. @airtelindia @JioCare @Airtel_Presence
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Sudarshan Roy (@sudarshanroy14) reported@JioCare Terrible service @JioCare! Neither getting the 13-day rent rebate nor a stable connection now. Purely looting customers with zero accountability! @reliancejio
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Satnam Singh (@008blink) reported@reliancejio Till now no response from your installation team, even contacted ur TL but no response, pathetic service @reliancejio