Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 27: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Pune, Mumbai, Hyderabad, Bengaluru, Jaunpur, Thiruvananthapuram, Kolkata, Ranchi, Chhindwāra, Pathanāmthitta, Chennai, Chandigarh, Kolhāpur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 33 minutes ago |
|
Pune
|
Internet | 41 minutes ago |
|
Mumbai
|
Internet | 53 minutes ago |
|
Hyderabad
|
Internet | 56 minutes ago |
|
Bengaluru
|
Phone | 1 hour ago |
|
Jaunpur
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Nasir (@kash_nasir) reported@reliancejio @RCBTweets Building an empire by looting customers is not business. Data disappears without usage, recharge works only for payment but not for service, and support stays silent. People are paying for internet, not for frustration and fake balances.
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Kishore (@kitchu241) reported@JioCare Extremely disappointed with the service. Broadband has been down for 2 days, and despite repeated complaints and follow-ups, no technician has visited. Customers shouldn't have to chase support endlessly for a basic service restoration. Pls resolve this issue ASAP. #Jio
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prabhjeet singh (@iamprabhjeet_) reported@JioCare sent you a detailed msg loot into this matter immediately otherwise i will move to airtel instead this is my last time iam doing this you network is bullshit cant handel this crap
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Er Mohammad Azeem (@MohammadAzeem26) reportedHi @JioCare @reliancejio, I lost my phone along with my Jio SIM 2 months ago. I have visited the Service Center in Nagpur multiple times to get a replacement SIM, but the staff has failed to resolve my issue and activate it. Extremely disappointed with the service. Please help!
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prabhjeet singh (@iamprabhjeet_) reported@JioCare what the hell you guy's are doing you told me to end private msg and share all details and not you guys and not listing in private message is this professional?? or you just want to make us fool ?? not help was provided in private msg @mukeshambani566 #cronman #cheater
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Not so savage (@notsosavage9) reported@JioCare i want to discontinue my JioFiber connection because I will be moving out of the city. Please help in this
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divakar (@divakar0801) reported@JioCare service request raised yesterday time also alloyed yet to assign a engineer to rectify WI-FI issue seems like poor service SR000036SV15 @reliancejio @_MukeshAmbani
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yogesh vanjari (@VanjariYogesh) reported@reliancejio @jiocareindia @airtelindia your 5G network is running as 15-20 kbps. How can I work and join important meetings of the speed is so bad. I am currently working from Deomurti, Jalna (431203) in Maharashtra. Could you provide better speed in this locality?
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Jay D. Vaghela (@jai_d_vaghela) reported@airtelindia Despite repeated mails and DMs, there’s still no proper resolution regarding the late payment charges. As a customer, I expect fair support. Otherwise, I may have to switch to @reliancejio @JioCare or approach the consumer forum if services are stopped without notice
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akhil dhariwal (@akhil808) reported@JioCare any update that customer executive officer??
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Apu sarkar (@ApuAssam) reportedI got only one call from your customer care and it will not be very hard to find the call recording from your system.Hope you guys know how to fetch call recording from system.@JioCare @reliancejio
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Dr. Mohd Zeeshan (@zeeshan_Jammu) reportedDespite my repeated requests to @JioCare and @reliancejio team regarding pending approval for my PAN card at JioPos lite app and unable to withdraw or recharge from the app I found no help from your team. Incase you still don't solve I will port to Airtel.
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Mohammad Nasir (@kash_nasir) reported@reliancejio @RCBTweets My internet suddenly showed 0 KB left without even using the data. Then I recharged with a ₹39 3GB/day data pack, but the internet still didn’t work and it again showed 0 balance. Seriously, how much more will customers be looted like this? Fix your system
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Ankit Mishra (@Ptankitmishra2) reported@JioCare I have done it, I have never received such pathetic service from Jio till date.
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Dr. Jhatka (@JhanduTweet) reported@JioCare Again it's happened. Yesterday evening 7:40 PM it stopped working as there is no network. I think again it will start working nearly 8:00 AM as it was working from last 15 days.
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Ayush Pandey🇮🇳 (@ayushconnects) reported@JioCare never use jio air fibre services. 5 days have been passed after my payment. But still my connection has not been installed. No one is responding from JIO side. @reliancejio
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Bruce Wayne 🦇 (@Devastated_Soul) reportedSo @reliancejio don't even send an OTP if your phone isn't recharged?? What if your network was **** so i recharged my other telecom number for better coverage so now you will blackmail me to recharge by not sending an OTP? What is TRAI doing?.
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Mohammad Nasir (@kash_nasir) reported@reliancejio @RCBTweets Building an empire by looting customers is not business. Data disappears without usage, recharge works only for payment but not for service, and support stays silent. People are paying for internet, not for frustration and fake balances.
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Sagir Ahmad (@sagir_sagir) reported📶 @airtelindia @reliancejio Calls don’t connect,internet barely works, but recharge prices keep increasing.Users are paying more and getting poor service in return Please improve the actual network quality instead of only promoting 5G ads.Reliable connectivity is basic need now
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shekhar (@shekhar1432) reported@reliancejio What a pathetic service given by the JIO Fibre. Service request No SR36000036Q6VJ is not resolved since last 3 days. Every time engineer or call center is rescheduling or putting on hold. Really Horrible service. This reflects how they are making money.
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Aashutosh (@AshusahuIn) reportedwhile my advance recharge plan is running waste. First, your ground staff tries to blackmail me into buying a unit, and now corporate authorities are just ignoring the state escalation? Is this the reality of your service? @reliancejio @GoI_MeitY @ConsumerConnect
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Kaarishma Suri (@KarishmaSuri888) reportedIt’s been 3 dats my Jio Wi-Fi is not working because according to them the PNG WORKERS have destroyed all wiring in v block DLF phase 3 Gurgaon . I recently upgraded my plan but cannot use it because it won’t work !!!! @reliancejio @JioCare
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vishal mani (@vishal1933) reported@JioCare @reliancejio India biggest fraud company no one responding on their toll free and chat they are giving response like scripted response. They are not ready to resolve the issues but they are eager to get money without any better service
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Soumendra Mohan Hota (@hotasoumendra) reported@JioCare : Need help regarding my WiFi connection. Tried all the troubleshooting procedures as suggested in the app,couldn’t get it done. Help needed at earliest.
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Akhil (@akhilteja099) reported@JioCare Technician is saying area is not in covered under us Asking me to talk with jio customer care
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Gotham (@gautamisim) reported@JioCare I am working from home and engineer visit was scheduled for 2pm now scheduled for 5 pm is this how service should be provided
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Sanjay Vishwakarma (@sanjayvkarma) reported@JioCare @reliancejio : What is your mind set on my refund ? It been 57 days to taking follow ups on refund but yet not refunded. Is Akash Ambani running a fraud company ? Worst Service & support , ensure I will not leave my money with with . I must need my refund.
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megh4347 (@megh4347) reported@JioCare Hopeless service. I m not more interested .
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Sachin Rastogi (@sachin_psg) reported@JioCare How the worst service jio had now a days. Relocation/ Installation of jio air fibre required,persuing for it more than a week and lodge 4 complaint on jio toll free number, Pmt also done but no response getting till now, So humbly requested kindly reimburse my Pmt
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Sam Chandru (@SamChandru11) reported@JioCare @reliancejioo the last three days, I have not been able to properly use calling and internet services. I kindly request you to resolve these internet and network service issues. I also request you to ensure that such technical problems do not occur in the future.”