Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Salem, Fatehpur, Jaipur, Mumbai, Kolkata, Ahmedabad, Varanasi, Pathanāmthitta, Guwahati, Delhi, Hyderabad, New Delhi, Patna, Bengaluru, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Salem
|
Internet | 3 minutes ago |
|
Fatehpur
|
Wi-fi | 12 minutes ago |
|
Jaipur
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
Ahmedabad
|
Phone | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ishwar00001 (@GaUrAvR28) reported@JioCare my jio payment bank account is freeze and no help 003321711380228
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Chintan (@chintanchheda) reportedI got my @reliancejio sim converted in esim in under 5 mins but the @airtelindia it's been 5 days and yet no resolution. That's after visiting their showroom multiple times. pathetic response by @Airtel_Presence
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Sandy (@ssaraf77) reported@reliancejio ,@JioCare Not able to see any useful info on this handle...only cricket aads...where to lodge complaint
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Himanshu Rathore (@Himansh13580778) reported@JioCare @reliancejio This is very frustrating. Got Jio Fiber installed on 29 March 2026, and since day 1 I’ve been facing constant internet fluctuations. No stability at all.
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Nikhil PARIMI (@nikhilparimi12) reported@JioCare @reliancejio JioAirFiber uninstallation request pending for 4 days. Appointment/technician details were shared, but technician says he won’t come. I’m shifting today. Need urgent resolution now. SR: CO0001SOHT9V
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Sudeep Verma (@sudeepvermaa) reported@JioCare Then tell me why is showing network full and 5G network bands, tell me the reason. @JioCare @reliancejio
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iamTR (@taarunr) reported@JioCare @AkashMAmbani Will the installation happen anytime soon ? I think you should please cancel my Jio Fiber account & refund the money of the relocation and the advance rentals, and security deposit.
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Aditya Pratap Singh (@AdityaP71468713) reportedHi @Uppolice @lkopolice my service provider @JioCare is not able to provide services since 15 Feb & after several round of follow up still issue is not resolved. I have paid them advance payment, they are neither returning amount nor providing service since100 days. Please Help
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Hemal R Patel (@HemalRPatel3) reported@JioCare Shuold I come Gujarat and receive sim and come back to USA? Can any one understand this issue or no solution at all? I am following from Dec-25 to Till date and no solution. Pls help if any can ?
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Roo (@roosomaa) reportedI insist @reliancejio @JioCare to please investigate this issue and bring out the bill details !. as an old Jiofiber user since 2018 i feel this is unfair to us.!
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HARSH RAJ (@HARSHRAJ9608) reported@JioCare Order ID NO0001D3FEEQ. Installation still pending at Madhepura. Your staff behaved very rudely and said “jo karna hai kijiye, hum aaj install nahi karenge.Also unable to connect with customer care. Extremely poor service. Either install immediately or process FULL REFUND
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Jatinder Kumar SOBTI (@jatinder_sobti) reported@reliancejio creating a digital world, but at what cost and do you think creating a massive infrastructure makes you a Global player....na na na... yours is a pathetic company when it comes to customer grievance redressal.. i am fed up with your so called customer care service
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kiran bayari (@Kiran_bayari) reportedHow horrible your service can be, where support staff can lie openly on the call, provide unrelated updates and fooling customers continuously... What has it come down to? Pathetic service, false promises and so on...i really wish you the best but!!! @JioCare @_MukeshAmbani
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Ankan (@Ankan143luv) reported@JioCare @JioCare your support system is a complete failure. A 30-day outage with zero resolution is unacceptable Legal action is now being initiated for gross deficiency of service. Full documentation of your negligence will be presented in Consumer Court and exposed publicly.#JioFiber
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Prasad Pradhan (@PrasadPradhanX) reported@reliancejio NO WIFI FOR 4 DAYS IN MAHIM WEST. SERIOUSLY??? WORSE - NO PROPER SYSTEM IN PLACE TO RAISE COMPLAINTS, FORGET RESOLVING THE MATTER. DATA EXHAUSTED 😡 @JioFiber #PayForOurData #terrible #service
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Kartik Kanore - कार्तिक कनोरे (@KartikKanore) reported@JioCare what kind of service are you providing?? My JioFiber connection has not been working due to technical issues since 21st April and I've been requesting a service since then. Every time either a technician is not available or the service is rescheduled
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SHARATH NI (@SharathNi17585) reported@JioCare I initiated a port request from my current network to Jio via online eKYC on April 24th,2026. My scheduled porting date was April 28th, but I have encountered two major issues:Non-Delivery: The Jio SIM has not been delivered yet, even though the porting date has passed.
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mohd ali (@AliMohd45629) reportedExtremely frustrated! @Flipkart claims refund of ₹241 processed , but @JioCare / Jio Payments Bank says they haven't received it even ater giving arn number nobody is responding since 16th April. Is this how you treat customers? #ConsumerRights #FlipkartScam @jagograhakjago
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TechieKP (@kp_techie) reported@JioCare As clearly mentioned in my post, the issue is with the network, resulting in call drops each and every time. Not sure if the prob is with your #JioBharat device which I recently purchased.
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@ViBusinessIndia @ViCustomerCare While @reliancejio is spreading like a wildfire Vi is still being ignorant about customers. Zero efforts to increase network coverage, zero efforts to bring new customers, Zero efforts to convince and keep the customers.
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Suraj Sahu (@SurajSahu1001) reported@JioCare @harshit09178 Jio service is worse service ever.....speed of internet service is like 2G.....
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Umesh_Jagadal (@umeshjagadal) reported@JioCare @reliancejio Team, Did you get a chance to see this? I certainly expect a team to look into this and talk to the concerned team closely to fix the issue at the earliest. Aren't you all capable of keeping a sufficient backup to run the tower. It is really sad to hear canned responses.
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Sukdip Kar (@karsukdip) reported@reliancejio @JioChat @JioCare Why did you guys remove human from the customer care when all the chat bots are useless? I have been facing no internet issue in my air fibre , tried to contact customer care but no one actually understands the problem and chat bot kep sending draft
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Prasad Pradhan (@PrasadPradhanX) reported@JioCare you guys must be seriously understaffed. No direct conversation with a human rep over the phone, no direct access to technicians, automated sms responses of tickets resolved with no actual solution to the problem. @airtelindia we would like to switch connection #asap
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anas ahmed (@anasahmed288341) reported@JioCare I have to make the order again with great regret but till now I have taken the refund from you people. My number is 9718103381, please call it once and talk to me..you have no customer care.
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Ayush mishra (@Ayushmishr2901) reported@JioCare Still the issues hasn't been resolved, why can't you share what exactly is the issue. No one called me, no updates over the app about the exact issue, everytime changing the resolution date and time. This has completely pissed me off...
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Subodh Gupt (@gupta_subodhk) reported@JioCare My Internet issue not yet resolved. I am incurring huge financial loss as I couldn’t use my laptop for certain online bidding since 1pm. Do act immediately
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Vivek Pareta (@VivekParet25599) reported@JioCare These type of policies are never explained, they told me whenever you cancel the connection you will get your security back
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Kumar Parveen (@kumarparveen767) reported@ji_nita87579 @reliancejio Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 250 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.
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Vijay Singh (@VijaySingh26094) reported@reliancejio My self is Vijay Singh I live in Vill-tusyana Surajpur Gr Noida UP 201308. There are many lot of problem of network in many operator like: JIO , Airtel, VI. I want please install a mini cell tower in my area for better connectivity of network My contact no: 7503268771