Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 29: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Lucknow, Guwahati, Imphal, Āsansol, New Delhi, Kallakkurichchi, Chhindwāra, Hyderabad, Dehra Dūn, Aurangabad, Mumbai, Nagpur, Alīgarh, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 25 minutes ago |
|
Lucknow
|
Internet | 60 minutes ago |
|
Guwahati
|
Phone | 1 hour ago |
|
Imphal
|
Internet | 2 hours ago |
|
Āsansol
|
Phone | 3 hours ago |
|
New Delhi
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit Sharma (@ankitstwt) reportedHey @JioCare, paid for a 100 Mbps upgrade on May 6th but still stuck at 30 Mbps. Raised complaints, promised technician visits, but no one showed up. Now told my 1-month recharge expires early on May 31st and refused a refund. Terrible service! give my money back."
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Shovon Chakraborty । শোভন (@shovon_chakra) reported@JioCare No resolution till now. However, I will have to pay you guys for 30 days although I got the service only for 30-x days
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AB_17 (@AB_17333) reported@JioCare Ohh my god, i ported to @airtelindia , they are even worse. They are scammer, they show 5G sign and consume 4G daily data limit, i complaint to 198 and they close my complaint before resolving it, and he gave me invalid nodal officer phone number. @airtelindia you are fraud.
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Yogi Baba (@BabaYogi1837) reported@reliancejio One of the worst service in this I have already wasted my money to choose Jio service totally west of money
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satyaparkash (@rajsatya87) reported@JioCare I am feeling betrayed while I was complaining since 29 Apr 26 way before suspension of account no resolution was provided now jio wants me to clear dues to provide support which should done earlier @jio don't listen and care their customers. Very pathetic 😔
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Tapan (@tapan3010) reported@JioCare Rather than giving open ended statements , help with binding ETR. Since last 3 days I have seen 4 official ETRs already, each postponing for 12 hrs !! 🙄🙄
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Mayank Gupta (@gomayankgupta95) reported@JioCare Hi @JioCare it’s been 6 hour still I’m blocked due to jio internet. Can you please share a clear ETA to fix the issue completely
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Rishab Jain (@RishabJ88598523) reportedVery disappointed with JioFiber. I requested disconnection of my connection, raised complaints, and sent emails, yet there has been no proper resolution. @JioCare #JioFiber #CustomerService
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Berlin 🇮🇳 (@nkhl_wkos03) reported@JioCare Hi @JioCare I m Nikhil Waikos from Chhatrapati Sambhajinagar Maharashtra 431009,i have Jio airfiber 2403578886 Connection but i m facing connectivity issues from last 4 days as there is no internet from last 4 days and no one is helping me out from local team
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vignesh - Tekno Prints, Covai Space (@covai21) reported@JioCare I personally visited JioFiber office, they sent 2 persons to my house, checked and said cable fault, need to replace the cable, they are contract employees, so if I pay extra money they are ready to replace the cable, do I need to pay extra like pribe for solving my problem?
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Kaarishma Suri (@KarishmaSuri888) reportedTODAY IS 5th DAY MY JIO FIBER IS NOT WORKING DUE TO TECHNICAL ISSUES . As per CUSTOMER CARE THEY WILL NOT REGISTER COMPLAINT NOT GIVE ANY REFUND !!!!! I Recently upgraded my plan to 300 mbps and since then unable to use Wi-Fi due to technical issue. SHAME @reliancejio @JioCare
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BHARAT SARAF (@BHARATSARAF2) reported@JioCare Dear JioCare For several days we are only receiving “escalated”, “investigating” and “please wait” messages, but the service is still down. Customers need resolution, not repetitive template replies. A company of Jio’s scale taking days to fix a basic fiber issue
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Mahesh Junjrolia (@maheshjunjrolia) reported@JioCare Still no resolution from your side even after sharing all details in DM. Very poor experience till now. How much longer do I need to wait for a simple installation? @JioCare @reliancejio #JioAirFiber
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ଶାଶ୍ଵତ ଦେବଦତ୍ତ | 🆂🅳 | ❼ ⚪️ ⚡️ (@pureodiasaswata) reportedThe Infocity area doesn’t have good Jio network connectivity. I complained many times. They said the region has high-rise buildings, so the network is poor. If an IT region doesn’t have good network connectivity, how can anyone even expect good roads? @reliancejio @JioCare
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Shubham Kumar (@ShubhamKumarS9) reported@TRAI today i visited the @reliancejio sale point to check my son card status. They checked and confirmed that my number is active, and has no issue from their side.
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Gyb (@Sh40748) reported@JioCare My Jio AirFiber is showing red light and internet is not working since today. Restarted device but issue continues. Please help. #jioairfiber
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BHARAT SARAF (@BHARATSARAF2) reported@JioCare A company of Jio’s scale taking days to fix a basic fiber issue is extremely disappointing and unacceptable. Kindly stop rescheduling and provide immediate on-ground resolution with a clear timeline.
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Kunwar Ajay Rajput🚩 (@kunwar_ajay) reported@JioCare Strongly suggest everyone to avoid JioFiber. Never seen such poor customer service. Even after continuously following up for the last 2-3 days and sharing all details multiple times, there is still no resolution. Completely disappointing and unprofessional support experience.
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Devesh Ray ❁ (@devesh_ray) reportedDear @reliancejio I am writing to express my deep frustration regarding the prolonged delay in the installation of my Airfiber connection. Despite completing the registration process and paying the advance fee of on 12.5.26, the service has still not been installed NO0001DEGECW
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यतो धर्मस्ततो जयः ॥ (@rajaji0022) reported@reliancejio network service is new @BSNLCorporate
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Sunny Neemkar (@SunnyNeemkar) reported@JioCare It's been more than 8hrs since my internet is down . Raised complaint but yet to receive the call back!! IPL is going On, Big match but the internet is down with no help!! Plss sort the issue asap!
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vignesh - Tekno Prints, Covai Space (@covai21) reported@reliancejio Service Request number SR00002L2QT0 on 14-May-2026 between 12:00:00 - 13:00:00. is not yet attended. i made continues requests but no response Latest Service Request number SR0000370H8X
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Kaushal S Kiroula (@Koushal92) reported@JioCare I am checking the status since 2 week, not changing and local rajkot employee saying AMU is out of stock since 3 week, you can report online for that. Now, what to do? Why are u not providing them device, customer like me feeling helpless in this situation.
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Satish gupta (@satishgupta026) reported@JioCare Why nodel office not contact me last 1 year if you want to solve problem??
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Aravinda VK (@aravindavk) reported@JioCare Shared the details. Please cancel the order.
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Prasanth D (@prasanth13_d) reported@JioCare Switched to esim but still not received any call to activate the Sim, Signal is showing and i can't able to make any call Its showing error , ur device not registered
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RAJEV PAUL (@Rajev_Paul) reportedDear @JioCare you guys responded with a call yesterday ..but my issue needs someone to visit I haven't been updated on the scheduled visit Kindly let me know
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Hare Krishna Panda (@MeHareKrishna) reported@reliancejio is harassing poor citizens who paid subscription out of their hard earned money due to its high networth. This company ego has reached highest level. For my case, last three days i am not getting internet anx education of mg children hampered! Cheater @reliancejio
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Let Us Speak Politics (@LetUsSpeakPoli1) reported@JioCare No, thanks, almost one month of no internet, I am done. Getting rid of this connection due to "NO" customer care.
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Simrat singh (@Simrat27964048) reported@JioCare Porting is not possible for that particular number as the sim is not working But for sure will port my all 6 airtel numbers to jio In fact just bought a new sim from your store !