Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Satna, Bhubaneshwar, Delhi, Bengaluru, Guwahati, Cochin, Hyderabad, Ahmedabad, Shiliguri, Udaipur, Chhindwāra, Lucknow, Indore, Āsansol, and Salem.

City	Problem Type	Report Time
Satna	Internet	35 minutes ago
Bhubaneshwar	E-mail	2 hours ago
Delhi	Wi-fi	2 hours ago
Bengaluru	Internet	3 hours ago
Guwahati	Internet	3 hours ago
Cochin	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pooja B (@__poojaaa__) reported 5 minutes ago

  @JioCare why is nobody picking up my call? Is this how you treat a valuable customer???

• 
  Amit Kumar (@r43amit) reported 5 minutes ago

  @JioCare If this matter is not resolved with an appropriate bill adjustment and a permanent solution, I will be left with no option but to pursue legal remedies and file formal complaints with the appropriate consumer authorities. You are forcing your customers to take that route

• 
  azib mirza (@azibmirza) reported 8 minutes ago

  @JioCare You can post: Still receiving the same “our team is working on it” response with no resolution. Where is my ticket number and expected resolution date? If the issue can’t be resolved, why are customers being charged for the service?

• 
  harry (@KshitizBhatt8) reported 13 minutes ago

  🚨 Refund Delay Alert More than 18 days and still no refund. Multiple follow-ups done, only rescheduling messages received — no resolution. This is unacceptable. Kindly process the refund immediately. Jio Fiber @JioCare @reliancejio @TRAI

• 
  aditya jalan (@adityajalan66) reported 15 minutes ago

  @JioCare it's been 6 days my jiofibre is not working, world Cup ruined, work ruined entertainment ruined, peak season and paid network y is it not working y is their no update from jio what is going on? This is not fair on a 30 days plan 6 days wifi is off, better refund.

• 
  மாயவரத்தான் (@mayavarathaan) reported 18 minutes ago

  This is how @JioCare handles complaints. Since 2021, my email address has been linked to a stranger's Jio number without my consent. I've contacted Jio hundreds of times and even complained to @TRAI. Every time, I was promised the issue would be resolved within 48 hours. Five years and roughly 45,725 hours later, my email is still linked to that number.

• 
  @itz_sonal (@Sonal_Bud) reported 18 minutes ago

  @reliancejio @JioCare what a big scam your Internet service is here , atleast in a month the internet doesn’t work for 10-12 days, your stupid app just keeps on scheduling a mysterious engineer visit which never happens .. I want a refund of the entire amount I’ve paid

• 
  Spin & Sprint (@BharathYashasw1) reported 19 minutes ago

  @rutu609 @JioCare Not only network issue to get one sim I wasted my 2 days to find store properly to get one duplicate sim

• 
  KoushalJ (@iamkoushal_j) reported 23 minutes ago

  @reliancejio Also @reliancejio not involved in any good service with network and all. Third class services

• 
  Kauntey Deshpande (@kaunteydeshpan1) reported 25 minutes ago

  @JioCare I have written everything in my previous conversations...why r u sending me same messages again and again??..Do u people at Jio have any sense to resolve the customer issue than sending same messagea againnto whichbi have already replied.Pls give solution

• 
  Aloke Goenka (@Goenkaaloke) reported 27 minutes ago

  @reliancejio absolutely pathetic infrastructure. We don’t have internet at our house for past 10 days and Jio fibre is unable to fix it!

• 
  Amit Kumar (@r43amit) reported 28 minutes ago

  @JioCare and now an unreachable engineer, it is evident that Jio has no regard for its customers’ time or work. I will not pay a single rupee for the period during which your service remained unavailable. If this continues,

• 
  Nagaraju N (@nagarajnaagu039) reported 30 minutes ago

  After many continuous complaints Nothing has been changed... The problem is still persisting.. Can't Jio at least arrange a technician visit? Worst experience,I'm fed up with Jio... I'm just waiting for my plan to end and I'll switch to ACT or Airtel in the future... @JioCare

• 
  Monal Sharma (@MonalSharma) reported 31 minutes ago

  @JioCare @JioCare take me as a reference you will understand my problem. I'm only getting dates. No solution yet.

• 
  KING (@surya_ysjx) reported 31 minutes ago

  @rutu609 Worst network @JioCare

• 
  kaif sheeraj (@KaifSheeraj) reported 31 minutes ago

  , which is about 40 km away. The representative's name was Ashutosh. Kindly clarify whether an OTT recharge is actually mandatory for SIM replacement and investigate this matter. Please assist in resolving this issue. Thank you. #Jio #JioCare #CustomerService

• 
  शुभम ! (@Shubham_0529) reported 33 minutes ago

  Jio not working in this Region. Before 3 days kindly resolve the problem @reliancejio @JioCare Location - Nagrah Naugachhia, Bhagalpur 853204, Bihar

• 
  रजत केडिया (@rajatkedia01) reported 37 minutes ago

  Jio fibre STB change request is pending since 10 days. Customer service associate does not know what to do. What should i do ? Request id SR00002LOXEO @JioCare @reliancejio

• 
  Krishna Bhushan (@kbhushan07) reported 39 minutes ago

  @JioCare @JIOAIRFIBERIN @reliancejio My Jio Air Fiber not working for a long time. Call with Customer care is not being connected. We already sent mail many times but till my problem did not resolve. Kindly look at the matter and resolve the issue. M no & Jio Id sent many times.

• 
  MAYUR DHOLAKIYA (@MKDholakiya) reported 39 minutes ago

  @JioCare Still no solution and no proper solution. The engineer Sachin Parmar is very rule and has no manner how to talk with customers. I rest my complaint here and moving to another alternative.

• 
  Phoenix IAS By Nitin Shriwas (@phoenixiasbyNS) reported 41 minutes ago

  I had already requested you to terminate my Jio Fiber account @JioCare . If you people don't take your units like router; external unit; set top box by today from my previous rented place then don't blame me if it gets misplaced. You mailed me today,your tech engineer will visit the place. He isn't picking call nor calling back.

• 
  Bhavya shukla (@bhavyaTrivedi16) reported 41 minutes ago

  Day 11 and still no resolution date. Stop beating around the bush and stop treating customers like fools. This is a paid service, not a free favor that customers have to beg for. Every day it’s the same copy-paste response, no ETA, and no callback.@JioCare

• 
  Avinaw Rai (@AvinawR69584) reported 43 minutes ago

  @JioCare Multiple app multiple mobile or multiple Router also we are facing issue

• 
  Dasharath Shah (@dasharath95107) reported 46 minutes ago

  Where is the customer support @JioCare @reliancejio @reliancegroup

• 
  RockySony (@RakeshOmNaShi) reported 50 minutes ago

  @JioCare Hello Jio Support, I am facing an issue with my Jio AirFiber connection while working from home. My office website (a .NET domain) is not accessible when connected to Jio AirFiber. However, when I switch to a different internet provider's hotspot, the website opens.

• 
  concerned citizen (Sanatani) (@YogiTechiee) reported 56 minutes ago

  @JioCare @reliancejio Pathetic internet service by Jio at PIN code 829202 location since last few weeks, no solution, only repeated automated voice statements… no practical or live support

• 
  Avinash Jogawat (@jogawat_avinash) reported 59 minutes ago

  @jiocare now 5g is working like 2 g. Poor network. Net and voice call service is also very poor. Planning to switch in other telecom operator service.

• 
  Bhanu (@Bhanu_R780) reported 1 hour ago

  @sonali0_ @JioCare Network issue destroyed jio Service

• 
  VINAYKUMAR SANGALA (@vinay_sangala) reported 1 hour ago

  "I have a Jio 5G AirFiber connection, but I haven't been getting any signal for the past two to three days. I've tried calling, but no one is responding, and the technicians are not visiting. Please resolve my problem." @JioCare

• 
  𝑨𝒅𝒊𝒕𝒚𝒂🍜 (@_aditya3pathi_) reported 1 hour ago

  Still no resolution from @JioCare. I've shared all details, followed every step, sent DMs, and even called support, but nobody answers. Unite8 Sports isn't working, OTP shows "Record Not Found", and all I get are automated replies. Stop sending templates and fix the issue.