Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Thiruvananthapuram, Durgapur, Ahmedabad, Coimbatore, Chennai, Guwahati, Bengaluru, Raurkela, Mumbai, Meerut, Dehra Dūn, Shillong, Pānīpat, Pune, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 2 hours ago |
|
Durgapur
|
Internet | 2 hours ago |
|
Ahmedabad
|
TV | 2 hours ago |
|
Coimbatore
|
Internet | 4 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh Ranjan (@rxranjan005) reported@reliancejio @JioCare Why is the 5G network not consistent working even after we are paying for the 5 G data and we are not able to even use 4G data? @RIL_Updates
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Rinku Gupta (@RinkuGupta2012) reported@JioCare bad to worse....
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Sarang Bhanage (@bhanage_sa29466) reported@reliancejio @JioCare you’ve such a poor network in Goa. At MOPA couldn’t pay by UPI after several attempts. At Marriott Miramar, it’s even poorer. Couldn’t even make calls from most of the places. Btwn, Airtel works just fine. Time to port! #poorJio
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Ashok A (@AshokA81036599) reported@JioCare Weather is good, this is again wrong information, no problem need to change service provider. Might be no impact in jio business.
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Prasad Bhalerao (@prasad_8nine) reported@JioCare Installed Jio #AirFiber and it’s been trash from day one zero speed. Filed multiple complaints, no fix. Last support call was rude The agent went on a #Marathi rant. Check your call recordings and fix this. @jagograhakjago
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anupam awasthi (@anupam641) reported@JioCare worst onboarding experience for jio air fiber, no one picks up the call, called 10-15 times, technician lied on face. Jio customer care number is a scam 18008969999,No way to contact customer support.
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MAHESH VADOLIYA (@MaheshVado67965) reported@JioCare @reliancejio @JioCare Stop this "limited network" excuse! I have a video showing the 5G ODC and machines are already installed at the Moti Rafudad (361170) tower. Just tell your network team to come and fit the antenna! Stop fooling customers and finish the installation immediately.
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Madhan (@MadhanOnX) reportedFinally cancelling @reliancejio after 3 months of a traumatic and exhausting nightmare. Zero resolution, no engineer ever showed up, endless IVR torture, repeated false promises, and still charging me. This is beyond pathetic. Completely dishonest and unacceptable. Total scam.
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Naveen arora (@Naveen43431928) reported@JioCare Worst sarvice hai
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Shubham Goyal (@goyalshubham48) reportedExtremely disappointing experience with Jio Fiber. The service has been disrupted for the past 24 hours. I have already raised a complaint, but no resolution has been provided. SR000034QU7B @JioCare
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Abir Seal (@abirseal999) reported@JioCare I don't it want anymore. Please cancel the registration and reverse the payment. I'll talk to @airtelindia for wifi.
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Ashish kumar (@ashishkumar2594) reported@JioCare Week 3 and the issue is not resolved yet
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ITS OFFICIAL (@OfficialBanker0) reported@reliancejio @JioCare @jio_fiber Worst fiber installation service from your team after 10 days they didn’t installed the fiber however my connection is active. Which type of service is this ? plan is active but fiber modem not installed. Instruct your team to install tomorrow
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जितेन्द्र कुमार सिंह (@imjksingh_IN) reported@abhishekdbhola @JioCare Bhai, Why you trusted in amabani's own service providers. Their service is not good better use @airtel it's good and their customers service is quick.
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sourav kumar (@sourav2wits) reported@JioCare I called support, they said rebate rejected. Is it true ?
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Gamestamil.com (@onezilla_in) reported@reliancejio My internet has been disconnected for the past 3 days, and no one has come to fix it. My work is getting affected and my internet charges are wasted. Solve please Location: Mariyamman Kovil Street, Arumuganeri, Thoothukudi District Tamil Nadu Mobile: +91 8778951194
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Abhishek (@Fadzineme) reported@reliancejio @JioCare I don't know why your net speed is so slow since 4 days , is 5g really working or you guys are simply providing 4g in the name of 5g ,I am not able to use 2gb data ,what about my left data . Will you provide me later ?
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Monir Uddin (@MonirUddin51503) reported@JioCare I accept the migration to Postpaid. Please proceed with my number +916000919506 immediately so my International Roaming can work in Qatar. I have already sent the required details in DM. Please fix this on priority
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Adv Hariom Gupta (@Hariom63158537) reported@JioCare @reliancejio Internet connectivity issue 1765356848 No internet, red light blinking.
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Udai Harshana (@UdaiHarshana) reported@JioCare The registered mobile number linked with my JioFiber connection is currently inactive. Kindly allow me to provide an alternate contact number so that your representative can contact me regarding the issue resolution.
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Abhishek Sharma (@Iamabhi_97) reportedExtremely frustrated with #JioAirFiber services. Internet is down and customer support is non-existent. Customer ID: 7542318893 Kindly resolve this immediately or I will escalate this matter legally. @JioCare @reliancejio #InternetDown @JIOAIRFIBERIN
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Sameer (@sameegharsam) reported@JioCare I don’t understand that why you required base plan to get network signal , as it’s already valid till one month with active another plan . What is Rs50 + Rs20 minimum balance , who decide all these, as my account as balance of Rs 10+ .
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Ashish Chavan (@0_codezero60027) reportedHi @JioCare, I’m unable to pay my Jio Fiber bill because I don’t have access to the registered mobile number. It seems login is mandatory even to make a payment. How can I pay and reactivate my connection without OTP access? Please help.
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Suresh Kumar (@surek1984) reported@JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani
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NAVEEN DAILA (@Naveendaila) reported@JioCare @reliancejio Very bad network coverage of jio in a capital city like New Delhi, it’s very disappointing , it feels like now they are selling their jio fibre services by reducing network connectivity…. It’s been 4 month same issue in my location Very disappointing 👎🏻
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anil kumar (@anilkumar3auc) reported@JioCare @reliancejio Hey why you are cheating customers and the same thing was doing by your service person as well. Without my consent how this request SR00002KTUHK has closed. As service person didn’t even done anything and said false information as well &with out OTP closed
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ritesh aggarwal (@Incohbeing) reported@JioCare Hi Tanya, soon doesn't define a timeline. There are TATs that need to be maintained. With such generic language it doesn't give confidence to the customers. Define a resolution timeline and stick to it rather than moving the appointments ahead everytime.
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Prateek Bhatt (@PrateekB20387) reported@JioCare What is going on in uttam nagar west delhi? No jiofiber service since last 3 days your customer care schedules engineer visit but no communication for delay or cancellation. Now every where automated msgs, no human interaction & deadline keeps shifting.
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Purav Joshi (@purav10980) reported@JioCare ,pls update or else clear your intention so I closed it from my side, very pathetic, poor, unethical and unprofessional approach.not a single call, massage, mail revert on refund only general repeat reply on twitter.
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idrees zargar ✌ (@idrees_zargar) reported@JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems