Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Rājkot, Bhubaneshwar, Kolkata, Delhi, Bhopal, Shimla, Chhindwāra, Kurukshetra, Rewāri, Ahmedabad, Pune, Pānīpat, Jabalpur, Mumbai, and Bengaluru.

City	Problem Type	Report Time
Rājkot	Internet	2 hours ago
Bhubaneshwar	Internet	7 hours ago
Kolkata	E-mail	7 hours ago
Delhi	Wi-fi	8 hours ago
Bhopal	Total Blackout	8 hours ago
Delhi	Wi-fi	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moteeullah Azmi (@moteeullahazmi) reported 5 minutes ago

  Hi @JioCare , Why has the plan upgrade option disappeared for my JioAirFiber connection? Only a fixed recharge option is available, and I can't select any other plan. Please fix this issue as soon as possible. #jio #jiofibre #relaince

• 
  மகாநதி (@MahaDV1610) reported 9 minutes ago

  Eny problem no network please solve @JioCare

• 
  𝙻𝚒𝚕𝚎𝚜𝚑 𝙶𝚊𝚠𝚊𝚗𝚍𝚎 (@LileshGawande) reported 10 minutes ago

  @JioCare Resolution not yet done it's been 4-5 hours.

• 
  Vivek Yadav (@viveky77) reported 17 minutes ago

  @JioCare False information, He did come and informed it’s out of his scope and left with giving any resolution. His name is vishal - 8983808038. I told him as well not to close the tickets. But as soon as he left he marked it as closed and resolved .

• 
  RathinaVel (@Srathix2205) reported 17 minutes ago

  @JioCare What is even more disgraceful is that my service tickets are repeatedly being cancelled/closed without my consent or knowledge, falsely signaling that the issue has been resolved.

• 
  Leela Santosh (@santhupulipati) reported 22 minutes ago

  @JioCare But it's not getting adjusted to the monthly bill. I have tried to raise a complaint through the app and call but they just disconnected saying that there is payment pending. I've written an email stating the same. I was not getting the internet even when my account has advance

• 
  Ankit Manglam (@AnkitManglam) reported 23 minutes ago

  Idk whts the prblm wid @JioCare service the internet services drop regularly without any solid reason and they charge for a connection which was asked to be cancelled in the first place pathetic service every time I think to switch to jio...

• 
  Parag Raykundaliya (@masuum1984) reported 25 minutes ago

  @JioCare Already sent but no solution

• 
  Gyb (@Sh40748) reported 28 minutes ago

  @JioCare I want to cancel my airfiber please take your equipment back I have already mailed it, please initiate as soon as posible.

• 
  पिंट्या (@dearpintya) reported 30 minutes ago

  @JioCare @reliancejio @JioCare I got a DM mentioning that plan is non refundable. My relocation request has been pending since 2 July, If you couldn't provide the service for almost a month and kept delaying without any proper updates, (1/2)

• 
  nick (@Nick_N_Shah) reported 36 minutes ago

  @JioCare Sukhmeet, 2+ months they r working on my concern but result no refund.normal situation in 14 days after equipment return I get my refund. So u tell me y no refund yet? Either not working or messed up. One of them is correct, saying & doing r two different return refund

• 
  Parag Raykundaliya (@masuum1984) reported 37 minutes ago

  @reliancejio @JioCare the complaint for jio Fibre has been lodged for last 2 days but the engineer has not visited nor any way to get live update. Are we paying for such pathetic services? There is no accountability by jio?

• 
  Jarvis (@ModernRamar) reported 40 minutes ago

  Hey @JioCare need your support

• 
  Himanshu Dwivedi (@Himanshu_D05) reported 40 minutes ago

  @JioCare facing worst internet speed, my whole neighbourhood is facing issue for months now. Do something

• 
  Satheesh Karamala (@SatishKaramala) reported 41 minutes ago

  @JioCare repeatedly trying to contact the technician. Please stop sending generic responses and have the local service manager contact me immediately with a confirmed resolution plan. At this stage, you’ve documented: the outage duration, the false status update, your repeated

• 
  RathinaVel (@Srathix2205) reported 41 minutes ago

  @JioCare This continuous loop of closing unresolved tickets to dodge accountability is unacceptable and a clear breach of service standards.

• 
  Ajeeth K (@ajeeth_kumar) reported 42 minutes ago

  @JioCare SR-00003BWI9-It was closed. But the engineers confirmed that there is issue in the area and they don't know what is the issue or when it will be resolved. Today internet went down 3 times.Again SR00003CITFP raised.I need 10 days of service credit as I'm facing issue for 2 months

• 
  Shikha Prasad (@imshikha) reported 42 minutes ago

  Hey @JioCare , my AirFiber router is dead, but I can’t raise a request either from app, call, or chat because your algos don’t cover “router is dead” scenario. Request to raise a service request for JioAirFiber router change, as I am unable to do so from existing modes.

• 
  Kashmir eServices (@KashmirInFocus) reported 42 minutes ago

  @JioCare So Kya UKAAD Liya abi taak (couple of hours) - same as emails, we are working on it? Nothing just fooling. Since its installation it is not stable, goes down evey 10-15 mints, and once it is dark, late evening, goes total down for long time.....

• 
  पिंट्या (@dearpintya) reported 43 minutes ago

  @JioCare @JioCare , Due to the repeated delays from your side, along with the lack of any updates and the unsatisfactory service experience, I have lost confidence in your service. so, I would like to cancel my service request. Kindly process the cancellation and refund.

• 
  Sumeet (@Sumeetpmr) reported 45 minutes ago

  another remind to @reliancejio @JioCare . please help nothing is done. the hazard still continues. 🙏🏻🙏🏻

• 
  Varun Sood (@varunbsood) reported 46 minutes ago

  Seriously. It's crazy how zomato/swiggy can connect with 1000s of delivery personnel to resolve customer issue yet Jio customer care is helpless and don't even have anyway to communicate or contact the on ground enggineers. @JioCare @reliancejio

• 
  Pranil Raut (@pranilraut17) reported 47 minutes ago

  Internet speed is very slow near Agashi, Virar (401301) for last 4 days. I am using Jio SIM as well as Jio Airfiber. Submitted complaint on MyJio app but no luck. @JioCare

• 
  Pankaj Acharya (@PankajA57870704) reported 48 minutes ago

  @SPSwain3494 @reliancejio @TRAI I am thinking of switching my number from Jio to Airtel because, for the past few days, I have been facing major data issues.

• 
  Harsh Lekhwani (@HarshLekhwani5) reported 49 minutes ago

  @JioCare @JioCare kindly re-check your message please as it is still showing - you're not a paid customer.

• 
  Moh Sakib Salmani (@Sakib7310) reported 53 minutes ago

  @JioCare Very disappointed with JioAirFiber service. The Relocation option is not showing in the MyJio app, and despite raising multiple complaints, the issue is still unresolved. Please resolve this immediately and enable relocation for my connection. #JioAirFiber

• 
  Kalpit Khandelwal (@KalpitKhandelw2) reported 56 minutes ago

  @JioCare that provides such poor customer service. Please resolve the issue immediately instead of asking me to wait again. @DoT_India @TRAI #JioFiber #PoorService #CustomerRights

• 
  𝙻𝚒𝚕𝚎𝚜𝚑 𝙶𝚊𝚠𝚊𝚗𝚍𝚎 (@LileshGawande) reported 57 minutes ago

  @JioCare It's been too often that we face issues with internet. Paid full but no service. No compensation as well for outage window.

• 
  ashish bachani (@ashi0918) reported 60 minutes ago

  @JioCare Extremely disappointed with the service I requested a JioAirFiber relocation over a week ago,but there has been no installation and no resolution despite repeated followups. I never expected such poor service from Jio.Kindly resolve this on priority Order ID:LR00001EDR4P

• 
  Shivam Bhutani (@ShivamBhutani) reported 1 hour ago

  Cancelling my JioFiber connection. It’s been 10+ days with no resolution. The app is useless, it only says “Fiber is affected” with no ETA, no updates, and no accountability. Customer support has been absolutely pathetic. I’ve had enough. cancelling my connection and will also be taking this matter to the Consumer Court/Consumer Commission forum. @JioCare @reliancejio #JioFiber #CustomerService #ConsumerRights