Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Hyderabad, Bilāspur, Chhindwāra, Bhopal, Nashik, Allahābād, Nagpur, Sūrat, Lucknow, Jaipur, Morādābād, Bengaluru, Delhi, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 1 hour ago |
|
Hyderabad
|
Phone | 1 hour ago |
|
Bilāspur
|
1 hour ago | |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Nashik
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajas J (@j_rajas01) reported@JioCare Worst service
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Pratik Ranaware (@Pratik96357) reported@JioCare I am going to file a complaint in consumer court. Enough is enough yar
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Nandan Jha (@Jha_jee_jr) reported@Airtel_Presence @airtelindia Extremely frustrating customer care experience 4 hours on call centre 3 mails Tweets Can't get a response for complete failure of installation and refund wifi. Have already installed @reliancejio now, process got done in 6 hours, please refund
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thePhysicsBasket (@physicsbasket) reported@JioCare Why I need to send here ? Is it safe , please call me and cancel the subscription asap , call me at my registered mobile,
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Mrityunjay (@itsmrityunjay) reported@JioCare even 4G is not working properly
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nobody (@noobody789) reported@ParasmeSaurabh Network is good, but I will agree customer care is worse, I purchased Jio phone from Jio store and Jio store did not provide bill, so I asked @JioCare to give me on Twitter then did not give it, they said go back to store, I decided will never purchase anything from Jio store
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raj raj (@veerjoshi553674) reported@JioCare Reliance Jio has provided extremely poor service. Their employee took payment but failed to deliver the promised installation, and no refund has been issued. This is unacceptable. I urge others to be cautious before making any payments until services are fully delivered.
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Mohit (@dilsemohit) reported@JioCare @jio_fiber i hv raised a complt. regard internet disruption nd low coverge frm the past 1 week complaint no SR00002KNRHO nd its been either closed by th engineer witout ny info or thy are not cming after i raised it again…and no engineer is assigned frm the past 3 days
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NSS RD Guwahati (@nss_rdguwahati) reported@JioCare For resolving technical reason, 2 months should have been enough to resolve the issue. Receiving SMS notification of registered mobile number is not the answer to the problem.
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Lalit Singh (@GuyHasManyNames) reported@JioCare The issue is with my Jiofiber +91-1413552024
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gotYou (@iGottchaYou) reported@Airtel_Presence Definitely I will switch to Airtel or any other service provider. Because @JioCare @reliancejio support is clearly saying that they can't resolve this issue. And suggests openly to switch to other service provider.
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Babloo (@AnsariBabl68373) reported@reliancejio @JioCare Please solve my internet issue
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Puneet verma (@PuneetVerma9009) reported@JioCare Day 14 of no resolution from Jio Company. I booked internet fiber connection on 14th of April. Neither jio company installed the connection and now I am not even getting the refund. #scam #fraud
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ओमकार सिंह (@omkarspn) reported@JIOAIRFIBERIN don’t you provide your service in selookate Wardha, Maharashtra-442001, If not, some one is using your service near me , please reply so that I could ask more to get your new connection. Already applied in your website but no action is taken after 3 days,@JioCare
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Adv. Rushabh Agrawal (@irushabhagrawal) reported@JioCare @reliancejio This is unacceptable. Engineer already visited but issue still unresolved. It’s been 20 days of zero service.If this is not resolved immediately,process full refund without deductions.Failing which,will escalate to consumer forum. #JioAirFiber #PoorService
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Shivam Chaurasia (@curiousboy30) reportedI use @reliancejio since 9 years never see anything like this, I think it is a time for change.
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Shivam kumar (@Shivamk98989567) reported@JioCare I paid the money for connection and your partner went saying this device is not working...I will come by taking new device...still he had not come for connection of jio airfiber. Can you please help.
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raj raj (@veerjoshi553674) reported@JioCare Paid for Jio service, but no installation and no refund. Extremely poor service. Please be cautious before making any payment
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Gausulwara (@Gausulwara39582) reported@JioCare @JioCare Booking done on 15 April, today is 27 April — 12 days with no installation. This is unacceptable. Delay is due to your ODU stock issue. Please escalate, arrange ODU from nearby and confirm installation within 24 hours. No more generic replies.
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saitama-😊 💛♥️ (@yadavtn09) reported@JioCare When i call to the customer service number 198 they were not responding correctly and when i asked to track the service request number they declining the call It happened more than twice. This is pathetic service couldn’t expected from jio
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Sagar (@SLudhiyani) reported@reliancejio you used to be my fav. Now, I requested for relocation since yesterday and all I got it false commitment, thrice and now your customer service says it will take up to week and they are helpless. Wish if you can just help!
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Ashish (@dlostrader) reported@reliancejio very disappointed with the service, raised a relocation request for fibre connection and paid 1200rs, connection removed from existing location now there is no response for new connection
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raj raj (@veerjoshi553674) reported@JioCare Reliance Jio has provided extremely poor service. Their employee took payment but failed to deliver the promised installation, and no refund has been issued. This is unacceptable. I urge others to be cautious before making any payments until services are fully delivered.
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Praduman Yadav (@pkypraduman) reportedJio network problem since last 4 hours. Please look into it. @JioCare @reliancejio
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Ajay Goswami🇮🇳 (@Goswamiajay02) reported@reliancejio @JioCare Engineer visited my place he hold my SRN by mentioning that engineer didn’t get access in premises which is totally false i will show CCTV of my premises and now he blocked my contact no. Pathetic service @_MukeshAmbani Now finally time to say goodbye to JIO
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Deepak jha (@DeepakJha_29) reported@JioCare When is the service going to be restored??
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Rohit (@daredavil111) reported@JioCare @TRAI I encountered a significant problem when the RJ45 connector burned out. After contacting the technician who installed the connection, he replaced the adapter and charged me INR 700. Unfortunately, just two days later, the same issue occurred.
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Dev™ (@DeV_V1803) reported@JioCare @TRAI @DoT_India Do not mark this as failed delivery. Either ensure delivery with a working contact within 24 hours or cancel the order and process refund immediately.
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Anand Saini (@AnandSaini13) reported@ParasmeSaurabh Airtel acha h but m using jio ,ab soch rha hu airtel p shift ho jau @JioCare specific solution nahi deta
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Sandipan Bhattacharjee (@Sandipan00513) reported@JioCare @jiocare I expect compensation for this unacceptable delay—my fiber has been down for over 48 hours now . Complaint (Request ID: SR00002KPGGW) is still on hold with no resolution or technician visit.