Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Lucknow, Bhopal, Shiliguri, Chennai, Indore, Nashik, Jabalpur, Chhindwāra, Bhubaneshwar, Jaipur, Ranchi, Pune, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Lucknow
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit kumar sahoo (@Heartless10kit) reported@JioCare Ok, i would thank, if you took a necessary and an urgent action in this matter, to resolve this ASAP. Install a DG or an emergency tower.. Thanks..
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Abhishek Dubey (@elexabhi) reported@JioCare Already done everything even there was visit of jio technician but problem remain same , this problem is not permanent only 15 hrs out of 24 hrs same phone network and air fiber network get disturbed at same time, kindly make technical audit of tower in my area
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Satyajit rath (@Satya0296) reported@JioCare @JioCare Hi Prakash, Please arrange an engineer visit and complete the Jio AirFiber installation by tomorrow. If it’s not installed by tomorrow, cancel the order and initiate refund immediately. #JioAirFiber
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Alok (@alokparikh16) reported@airtelindia the issue is still not resolved. What is the process to close the connection as @JioCare already reached out today to setup connection.
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blasted consciousness (@consciousBlast) reported@JioCare my internet is down since 24 hours and customer care is telling me it may work after 72 hours. I have recordings lol. Pls tell me what to do. Should I just publish the recording because I doubt the issue will be resolved
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Paresh Kulkarni (@kulkarniparesh9) reported@JioCare Paid ₹1,200 for a JioFiber relocation in the same building Request raised Thursday appointment for Saturday 1 PM. Today is Monday—no technician, no update Cancellation requested, refund promised in 21 working days. Taking money is instant, service isn’t. @jagograhakjago
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Ramesh Godara (@rameshkelansar) reported@JioCare "I applied for JioFiber seven days ago, but so far no Jio representative has contacted me. I have not received any information about the status of my application, how long the process will take, what the next steps are, or whether there are any issues. I have not been informed.
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Naman Lal (@namanlal739) reported@JioCare @JioCare as per jio app request hasnt been cancelled yet. Please cancel the request and let me know when will be the amount refunded?
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare Is there any problem in closing my connection and refund of my balance subscription amount or if it not possible to refund the balance amount I will allow my hard earned money to be in the Reliance foundation charity fund. Please tell me to do so I will consider
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Rishabh Maiya (@risabh_95) reported@JioCare I am currently in the UK and need to permanently cancel my JioFiber postpaid connection. Your 1800 numbers don't work from abroad and the app chat bot is completely stuck. My house in India is locked so I cannot do a router pickup right now. Please DM me for help.
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Rajesh Kumar (@rjkumar_shrma) reportedtata bye bye jio fiber @JioCare @reliancejio . I got wonderful service from @airtelindia Fiber. Now onwards I will not recharge Jio. I was 300MBPs customer and fully disappointed of jio services. I will not r charge my Jio account any more.
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Noesis (@kernivivek) reported@reliancejio @JioCare I updated my Jio Airfibre plan 48 hrs back to get 100 mbps speed, as others plans are not working And now even whole system collapsed. No interent at all. Whats happening?+911603560230
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Garima (@agarima769) reported@JioCare @JioCare I have been mentally harassed by you guys for my refund. Its been 2.5 months since I have discontinued my Jio service and I havent yet received my security deposit of 1500 i dont know how many times i have to request you for my own money. Class act of harassing customer
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Birdseye (@Dilip69141568) reported@JioCare Hello Priyanka i have not asked for termination, I have asked for resolution there are two service request SR000037VS8N and SR000037127D. If the resolution provided is termination of service please send me in writing
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Kunwar Rajan Singh (@iamkrs23) reported@JioCare Thank you for the information. If #Airtel keeps treating its loyal customers like this and does not resolve issues on time, I will be left with no choice but to move to Jio.
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Aryan Raina (@rainaaryan) reported@JioCare SR00002LMA5G Your technician identified a damaged fiber line but instead of repairing it, kept pushing for an AirFiber migration, dismantled the setup and left. He is now unreachable and the complaint has been put on hold without resolution. Please restore my JioFiber.
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Manish Ray (@Manish_Ray101) reported@JioCare I had request my number to port from airtel to jio through jio app and also paid 299. I got rejection message but 299 related no message? Customer care told retry again but in retry it is again asking to pay. What about I paid 299 earlier?
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Tej Kumar Reddy (@TejKumarReddy08) reported@JioCare Missing verified installation slots is a clear violation of TRAI's Quality of Service (QoS) regulations for broadband provisioning. Since Jio failed to meet its commitment today, I am lodging a formal complaint with TRAI and the National Consumer Helpline (NCH) next!
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Siddu Nagathan (@SidduNagathan) reportedHey @JioCare @reliancejio, @TRAI the network coverage in Kamatagi,Bagalkot, Karnataka has been absolutely terrible periodically. Call drops, constant buffering, and barely 1 bar of signal. We are paying for premium service but getting 2G-era speeds.
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Manas Ranjan Pradhan (@mrp4kr) reported@JioCare The service call was done and service req no was raised SR000037UWL5 still no action. The reschedulement has been done twice and service has been offline since 28.5.2026.
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare What about the period when it is not functioning, also it means there is no concern for customers, what a argument is there any clause for deficiency in service or there is immunity for Reliance
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Jay Jagannath (@PaniPradosh) reported@JioCare 100 s of jio customers plan to shift bsnl if this problem persists.
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Abhishek Dubey (@elexabhi) reported@JioCare I have also air fiber connection which is also having same issue of network, in my area I think there is some issue with the tower which is 150 mtr from my house, kindly check the data of tower for past 3 month analys it n reply
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Tej Kumar Reddy (@TejKumarReddy08) reported@JioCare I have been chasing your team for days for this JioFiber relocation. You have literally wasted my time making false promises on the app and on social media while providing zero actual ground support. Absolute nightmare experience. @reliancejio
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Prarabdh Gupta (@prarabdhgupta1) reported@JioCare @JioCare I have DM you my alternate number , when can I expect a resolution?
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Rohit Roshan (@RohitRo88277548) reported@JioCare Worse service provider
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Sathish Kumar (@sathish625) reported@JioCare Nothing has happened so far. When will you fix the issue? The delay without any response is the worst behavior. No response in DM also. See my DM and give the correct information.
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nick (@Nick_N_Shah) reported@JioCare Nelson pls tell me what is your definition of resolve this issue ASAP? Is it today tomorrow, person's this or next life? Tell me? Vague answer doesn't help. Pls answer. Even if refund don't get release does it affect you? NO. Give answer fix time by tonight or tomorrow reply me
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Mubarak Baig (@MubarakBaig2) reported@JioCare @JioCare 4 days outage. No JioFiber ID or registered number available. Please trace via installation address and restore service urgently.
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Rajkumar (@Rajkumar0507) reported@rahulyahoo @JioCare my issue is resolve my jio with in 5 hrs