Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Lucknow District, Bengaluru, Kolkata, Bhubaneshwar, Gurgaon, Ludhiāna, Chennai, Chhindwāra, Guwahati, Varanasi, Pune, Imphal, Cochin, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 32 minutes ago |
|
Lucknow District
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Phone | 2 hours ago |
|
Gurgaon
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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prateek yadav (@Ricckkyy1996) reported@excitel_rocks It seems no action has been taken so far. my billing cycle is getting completing next month. Hence will not pay further untill you come and disconnect my connection @reliancejio kindly help me with Plan details for Jio fiber for wifi connection. Am switching to jio from excitel
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rasheed shaik (@rasheed63554282) reported@JioCare You disconnect yesterday day before yesterday and weekly daily I mean just fed up with your ******* as hole internet service
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Vivek Rawat (@vivekrawat121) reported@JioCare Still no refund after 14+ months. At this point, it clearly feels like Jio is not serious about resolving customer issues and does not value long-term customers. Despite repeated follow-ups, proof of payment, bank confirmation, service request, and multiple assurances from you1/3
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Mani Kandan (@littlemani45) reported@JioCare 20 days without internet! My Jio Fiber has been down since April 11th despite having a valid 6-month plan. Technicians visited but offered no solution, and now your customer care is completely unreachable. Extremely disappointed. Please resolve this immediately!
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Avishek (@avishekappi) reported@JioCare This is the same generic response I’ve been receiving repeatedly. It’s been a long wait already, how much more time do you need to “get back”? Please share the SR details transparently and give a clear resolution timeline instead of copy-paste replies.
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Partho (@Partho222035) reported🚨 @JioCare Scripted replies won’t hide reality. Tickets open, visits delayed, service unusable. Customers demand validity extension for blackout days. #JioFiber #ConsumerRights
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CA Yash Choraliya (@YChoraliya) reportedI am using JioFiber since last 5 months, weekly once the connection gets lost for 2-3 days. Unable to contact customer support. If service is raised on App, it takes 2-3 days to get a rep. What is this? Very disappointing. @JioCare @jio_fiber @reliancejio
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Parthiban (@Dulquer_sa2wf56) reported@JioCare I created my bank account around 9 months ago, but now when I try to log in, it shows “Device verification failed.” Please help me resolve this issue as soon as possible. @jiocare
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Ashu Joshi (@ashujoshi77) reported@JioCare Dear Customer Support Team, I have been facing no network connectivity, including weak signal strength, frequent call drops, and non-functional internet service in the following area: Location: I
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Manoj Sharma Adv.. (@manojSh87607015) reported@JioCare When I purchased jio sim i will submit all information. Please don't write stupid things
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Bhavin Chavda (@BhavinChawda11) reported@JioCare Do whatever you want to do but I want results soon otherwise, I am ready for legal action and please do not make such promises which you cannot fulfill. My experience so far is very bad.
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Akash Uma Chauhan (@AkashUma0007) reported@JioCare Ever since I have ported to Jio, my 5G is not working, only 4G is working all the time, wherever you go, only 4G is working, I have talked to your customer senior supervisor thousands of times, all of them just fool us, you consider the customer to be a fool..
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abhay bhatnagar (@abhaybhatn56221) reported@JioCare This is unacceptable.I recharged the ₹349 5G plan,but I still cannot even use 1 GB in a single day. This has been happening for months. Every time I try to raise a complaint in the Jio app,it shows“sorry, we have some problem".That is not my problem. Fix this urgent.
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Rajnish kumar (@giri_rajnish) reported@JioCare Jio tower is already installed near my home but not working
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ಮಂಜುನಾಥ್/Manjunath (@DRMANJUNATHH) reported@JioCare @reliancejio no signal in c v raman hospital indiranagar bangalore two weeks ago good signals what happened kindly correct this immediately
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RAKE (@BALA_RAKE) reported@JioCare Hi @JioCare , I still don't think you've answered my question, it's a simple one, what is your policy for outage of jio postpaid internet services for more than 2 days, if you are unable to describe here in view od limited characters, please share the link that clarifies it.
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Abhi 👨💻 (@abhibalani) reported@JioCare Applied for jio sim, did 50 rs payment to reserve matching num & 349 rs recharge 12th Apr. And still I haven't received the sim card. Have explained this to customer care 3 times. Order num: NO00015D5DHF. Please refund my money now, don't need the sim anymore.
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Vivek Rawat (@vivekrawat121) reported@JioCare @TRAI @jagograhakjago and then delaying the refund for over a year reflects very poorly on your customer service. Process my refund immediately instead of continuing this endless delay.
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ndo (@navid0ffice) reported@JioCare please chk my order no :- NO0001CWFYXE still not provide refund request no network coverage in my area ur engineer check all this thing
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RAJESH KING VK (@RajeshKingVK18) reported@humorousRJ My area 5g not available, i think @JioCare need min 50 years install 5g network here
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Mrcool😎 (@Mrcooool007) reported@JioCare @reliancejio @JioFiber Facing recharge issue. I had a conversation before 10th March, but the one-time offer was not informed. For 1 week, I’m repeatedly asked for call details I don’t have. Please check your records and resolve ASAP.
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Rohit Sharma (@RighterRohit) reported@JioCare Landed at Chicago airport. Bought 250 GB last night before flying from Mumbai. In 2 hours I get a message that my data is exhausted while on WhatsApp your bot says I’ve 250 GB. What’s going on? Is this how @reliancejio works by frauding us? @AshwiniVaishnaw pl help.
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Abhishek (@name_is_sarkar) reported@JioCare for the past 4 days im trying to get a new jio connection but ur local area manager is absolutely horrible. He took the money upfront for 3 moths within 6 hrs but stopped all communication after that. Get someone to contact me asap for the connection
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Kshitish Pradhan (@pradhksh) reported@JioCare Yes issue is not yet resolved. Still there is slowness. Not able to open page
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Parthiban (@Dulquer_sa2wf56) reported@JioCare I created my bank account around 9 months ago, but now when I try to log in, it shows “Device verification failed.” Please help me resolve this issue as soon as possible.
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Jagpreet Singh (@Jagpree94497013) reported@JioCare @JioCare @reliancejio Don't buy any product from jio they're making us fool unless service my relocation request is still pending it's 15 days gone but jio is slipping unless service.
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Anand Kumar V (@anandkumarv) reported@JioCare @JioCare , I want to log a request for disconnection of Fiber. Fibre connection is down for more than five days without resolution. When I try to reach customer care by any means - mail, phone, whatsapp, Jio App, I get only automated reply. There is no way to file my request.
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Zafar (@zafarkhan14358) reported@JioCare my airfiber is working wince 2 days, check what's the issue
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DILLIP KUMAR PARIDA (@KumarPari12635) reported@Kamaleshganu @JioCare Wrost Service 👺 I am also facing the same problem with my Jio AirFiber connection. Almost every day there is slow speed or no network, and outages are very frequent. This is causing a lot of inconvenience. Please fix this issue as soon as possible and provide stable service.
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debashis sarangi (@debashissarang1) reported@JioCare @jio_fiber Its the 8th day i have been complaining for my jio fibre.But no engineer have visited to solve the issue.Lets see if they are coming first or i will change the connection first.Everyone executive from your care is only saying give us some time. No solution