Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Vadodara, Pune, New Delhi, Ahmedabad, Thiruvananthapuram, Chhindwāra, Mysore, Latur, Lucknow, Patna, Kolkata, Guwahati, Indore, and Jamnagar.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Squared R. (@SquaredR7284) reported@tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.
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Swap_nil (@SwapNil17533331) reported@JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Sarat Kumar (@saratkumar845) reported@JioCare @Still no response received. When you provide 12 months subscription, that time you and your 100 other customer care executive will keep pushing. Now no one is responding. What's happening actually?;
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Sohail Raza (@thesohailraza) reported@JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare
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Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
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Sachin Pandey (@SachinP58594068) reported@JioCare my number is recharged still i cannot receive my sms what is this please resolve this issue.
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Parth028 (@ParthSabikhi) reportedJio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare
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Yadvendra Arya (@Yadaven77467000) reported@AbhiYad85584063 @JioCare @reliancejio Very bad network system
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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chandru (@dmchandru) reported@JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.
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பண்பரசன்.ஏ (@Panbarasane) reported@JioCare The bitter truth is came to the thought with ur poor service @jiocare
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Dibyendu K Das (@dibyendu_das) reportedBooked appointment for my #jiofiver Issue at 10 am today and suddenlyfind it now rescheduledwithout any informationat the last momentto 1 pm. Pure arroganceon part of Jio @reliancejio
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akshay (@akshaymylar) reported@JioCare @reliancejio Applied for a jio fiber connection on Aug 5th. One agent came and made me pay for 1 year. Not got the connection nor KYC or cancellation. The guy tells that he wont come and set it right and that i can give police complaint. His mobile no is 7348936339
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Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported@JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable
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Veddant Kalani (@VedantKalani) reported@JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite
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Brijesh Jaiswal0777 (@brijeshneta) reported@JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?
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Yash Sharma (@KumarYash01) reported@JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution
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Suhas Patil (@suhaspatill) reported@JioCare 4 days, same promise, no resolution. Every day the request is rescheduled. What’s the point of tracking it if you keep changing the date? Extremely poor customer support. Please stop making promises and actually resolve the issue.
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Arindam (Arin) (@iamArindam7) reported@JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital
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Observer (@Observerrffs) reported@JioCare How much time it will take atleast tell what is the problem going on
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Mohammad Atif (@MohdAtifRiyan) reportedJio true 5G network not working Last 1days so plz solve problems @JioCare @reliancejio @JioComplaint
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet
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@tul Srivastava (@Atulgrowing) reported@JioCare @reliancejio From one month i informed your team to rewire my jio fiber connection but you have just didnt do any thing. Last two service request raised for net disconnection. Temporarily solution and again my internet has been disconnected due to construction, No reply?
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@Dharamshi Patel (@Dhamu2710) reported"Jio closed NCH Docket 10047496 with a template reply admitting 5G issues in SRY Layout (560083) but refusing refunds for 6 SIMs. Total deficiency of service! @JioCare @jagograhakjago @TRAI_Official"
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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Surya Pratap (@SuryaRajawat01) reported@JioCare @reliancejio applied for new a wifi connection and made payment of rs900on 27 Aug 26 and still not able to get it install when tried to connect with customer care they just say wait for next 24 hrs each time. Still waiting to get it install or cancelled.
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Manoj kumar Pandey (@maddy9233) reported@JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered
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Ram Lokesh (@RamLokesh_66) reported@reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?