Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (64%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kota, Kolkata, Mewat, Guwahati, Baraut, Mumbai, Udaipur, Nangal, Thiruvananthapuram, Bengaluru, Chandigarh, Chhindwāra, Ahmedabad, Panaji, and Jabalpur.

City	Problem Type	Report Time
Kota	Internet	11 minutes ago
Kolkata	Internet	21 minutes ago
Mewat	Internet	1 hour ago
Guwahati	Wi-fi	1 hour ago
Baraut	Internet	2 hours ago
Mumbai	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hari Ganga (@HariGanga9) reported 4 minutes ago

  @jiocare why there is no senior /colleague who can speak to customer as engineer is not able to resolve .why was give 7pm slot when engineer wants to leave before 6. He will not spk to senior or colleague nor make us speak . Who ever you spk has left and no resolve at all

• 
  nick (@Nick_N_Shah) reported 5 minutes ago

  @JioCare Vidhi Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED I CAN'T SEE ANY SR SO can't add/update IFSC code which you can get from DM. It's humble request can you pls update SR and call me on No. In DM. It will avoid more DELAY in #JIOREFUND

• 
  Amit Kumar Gautam (@amitgautam52) reported 7 minutes ago

  I need this issue resolved today, not tomorrow. Please escalate this immediately and send a technician immediately. @JioCare @reliancejio

• 
  Altamash (@mash3254) reported 7 minutes ago

  Every day, I am told that an engineer will visit "today" and that this is the "last chance" to resolve the issue, but no one has fixed the problem. @JioCare @reliancejio if possible, please assist me with getting a new broadband connection as soon as possible.

• 
  Imran Kewal (@ImranKewal1) reported 14 minutes ago

  @JioCare My Internet issue is there since 2 Months ..& Every time I Connect to Cm care..Ivr speaks like this & Call gets disconnected every time..Kindly resolve this issue asap

• 
  Abhishek Joy Masih (@AbTheProfessor) reported 15 minutes ago

  @JioCare But how much time you want to take to resolve a small issue?

• 
  Rahool Gadkari (@RahoolGads) reported 15 minutes ago

  @JioCare Im moving and your service is unavailable in the new location. Kindly address this ASAP

• 
  Hari Ganga (@HariGanga9) reported 17 minutes ago

  @JioCare I called 5 times , then my complaint was registered. engineer sent who had no clue . He refused to spk or let me spk to his senior / colleague as according to him customer is not allowed to &he is not. Again dialed call c , she said will send an engineer, still waiting

• 
  Imran Kewal (@ImranKewal1) reported 20 minutes ago

  @JioCare Dear customer, we are experiencing Temporary Network Congestion in your area, which may cause interruptions in your service. Our team is actively working to resolve the issue at the earliest. We apologize for the inconvenience and appreciate your patience. Thank you, Team Jio

• 
  Vikash (@VikashR69629331) reported 26 minutes ago

  @JioCare @reliancejio JioAirFiber Plus still SUSPENDED despite payment. Paid ₹587.29 on 11-06-26 UTR: 091421774026 Txn ID: T2606111337148218460303 Order: PT0000BLCVI3 Fixed Line: 061-84316769 24+ hours gone, no service yet. Facing huge issues. Resolve ASAP

• 
  Vishal Kumar Varun (@Vishalvarun1208) reported 28 minutes ago

  @JioCare @gaikprashant @JioCare Myntra refunds are much faster. Airtel customer service is also far better. JioFiber keeps delaying refunds and making customers wait without clear answers. Very disappointing experience.

• 
  Pranav O (@pranavom8) reported 32 minutes ago

  @JioCare Thank you, but you lost a customer to @ACTFibernet

• 
  Satya Vijay Singh (@Vijaysatyasi) reported 37 minutes ago

  @reliancejio @RelianceJioCare I have jio air fiber connection. My sony liv subscription is not working Plz resolve this. I already try to connect to your customer care number

• 
  Aakash Jonwal (@aakashjonwal) reported 37 minutes ago

  Still no update from @reliancejio 72 hours completed.. It's really bad service i have seen in my life. @JioCare @IndiaJio34915

• 
  Seetharaman K C 🇮🇳 (@seetharamankc) reported 38 minutes ago

  @reliancejio @JioCare @_MukeshAmbani It is really disgusting to note that your wifi connection starts sending recharge messages two days in advance and also the internet stops working, this happens every month without fail and I am sure that this is being done deliberately so that you guys can make some free money. Please allow the consumer to use the connection for the period for which he has paid the money! Don’t you think that’s fair?

• 
  ShruT (@shruti2909) reported 39 minutes ago

  @JioCare Stop copy pasting the earlier tweets and focus on delivering the resolution and as of now I don’t seem to be getting one. Heights of unprofessional behaviour by @reliancejio @JioCare

• 
  WTFansari! (@AreyAnsariSTFU) reported 42 minutes ago

  @JioCare when are you gonna fix the OTP not being sent on the registered mobile number while logging in on LiveTv+. You alresdy havr thousands of complains. Please act on it ASAP. What is taking you so long?

• 
  தொண்டை நாடு (@Thondainadu) reported 44 minutes ago

  @JioCare Extremely disappointed with JioFiber service. My connection has been down for 2 days, the optical/network line is not coming, and despite raising a complaint, there has been no resolution or update. Request immediate intervention and restoration of service.

• 
  V..... (@_Jana_Nayagan_) reported 44 minutes ago

  @JioCare Stop with the comedy. It has been 7 days since I paid, and I haven't received a single update or call until now. Why are you begging me to proceed with installation after failing for an entire week? I am not interested. Cancel this immediately and process my refund

• 
  Sanjay Kumar (@sanjaykumarkrcl) reported 46 minutes ago

  @JioCare Waiting since ten days to LED become Green. If my connection is not feasible please inform me I will have no regret to switch to some other reliable service provider and will have no regret but don't give such excuses

• 
  Indrajeet Tripathi (@shivvam_x) reported 47 minutes ago

  @JioCare This makes it impossible to even maintain a stable phone call. This is a widespread problem affecting the entire region, not just me. I have already shared my number via DM. I request you to prioritize fixing the connectivity on my number immediately and take urgent action to

• 
  Indrajeet Tripathi (@shivvam_x) reported 50 minutes ago

  @JioCare resolve this network issue for the entire area. Please be advised that if this is not resolved, I will be compelled to take further action, and you risk losing loyal customers. I look forward to an immediate resolution."

• 
  Ganesh🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@4evrRCB) reported 52 minutes ago

  @JioCare What were you working on? The technician didn't arrive He picked up the call and cut off that he isn't the assigned technician and I'm not able to call the jio fiber customer care number also Getting an automated voice of we r working on your request

• 
  Rajat Agnihotri (@rajagni99) reported 53 minutes ago

  @JioCare Surprising priorities @JioCare — teams are available within minutes to install a NEW connection, but after-sales support takes days to fix an existing customer’s outage. Getting new customers shouldn’t be easier than taking care of customers who have already trusted & paid you.

• 
  Kapil dev (@lovekapil143) reported 55 minutes ago

  Wrost network ever by @reliancejio @JioCare

• 
  Joy Mondal (@thejoy_mondal) reported 58 minutes ago

  @JioCare I want the issue to be resolved asap!!!

• 
  Pharmacist (@pharma_voyager) reported 59 minutes ago

  @Jeetuburdak @JioCare will not give reply, till now they haven't provided 5g service in my area after complaints since 2 years

• 
  T (@mnkshty) reported 1 hour ago

  @JioCare thanks, awaiting update. total of around 32 times the customer care engineers have tried to connect to the L2 escalation desk but each time they said everyone is busy. probably look into manpower issues

• 
  Ranga Reddy Sripathi (@Sripathi_Ranga) reported 1 hour ago

  @JioCare I don't reply I want to resolve issues by great Jio

• 
  Amit Singh Bhandari (@seosmolinks) reported 1 hour ago

  @JioCare A lot of people from my office are now moving to Airtel as it's june and network is still very bad here. The fix your team did was working for only few days.