Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Kolkata, Āsansol, Ahmedabad, Panaji, Bhopal, Rājkot, Sūrat, Hyderabad, Chhindwāra, Varanasi, Chennai, Delhi, and Dombivli.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 51 minutes ago |
|
Pune
|
Internet | 54 minutes ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Āsansol
|
Wi-fi | 9 hours ago |
|
Ahmedabad
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Kumar (@Mrsaurabh03) reported@JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare
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Subham kumar (@Subhamk57788547) reported@JioCare Hi @JioCare i have not received my refund yet. Can you look into the matter and help me getting my refund back it has been already 18 days
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m (@MeMy81106594) reportedI'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare
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Dr. Kiran Sangani (@kiransangani) reported@JioCare jiofiber not working since last 3 days showing Outside connectivity issues. Keep getting msg extending restoration time by 12 hours. Pls solve issue urgently. Jio fixed line 02235509062. SR SR000033G2U1, as in betwn showed indoor problm, then again changed to Outdor issu
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Nikhil Dutt Upadhyay (@DuttUpadhyay) reported@JioCare Order Number NO0001CC3K7M Service request no SR0000328FP9
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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vikalp !🇮🇳 (@vikalp_378) reported@JioCare @reliancejio hii, why I am not able to do mobile recharge for my Father phone that is jio Bharat phone , I am trying to from all upi aap but it say it's jio bharat plan kindly select other, any solution?
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krishna (@krishnasahux) reported@reliancejio my jio air fiber speed complaint during activation of air fiber and after completing customers care confirm refund will do if not satisfied fro air fiber speed now I am waiting many days no one help
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SAUMYA SHAH (@saumyashah6) reportedMy @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!
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Mohan Velakapuram (@MohanBharat2047) reported@reliancejio @JioCare I'm not getting Jio Internet signal at Sricity SEZ, Tirupati District, Andhra Pradesh Sometimes it's showing 1 point or emergency calls only. Not even opening YouTube Please look into this and resolve asap.
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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TheWeepingMonk (@WeepingMonk18) reported@reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.
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Bhavin Chavda (@BhavinChawda11) reported@SonyLIV @JIOAIRFIBERIN @reliancejio I paid around 8500rs per year. The given photo has premium caption written on it and 4 minute ads appear, is this what I spend money to see? Shame on you jio and sony live dont buy jio airfiber or sonyliv subscription poor service.
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Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
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Happy Singh (@HappySi28981173) reported@JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.
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Vijay Vj (@Walker_VjH) reported@JioCare Hi I'm using jio wifi for a while but it's not working properly for more than 3 days, when I tried to reach the jio care rep, no one is understanding the language Tamil or English, here the internet is disconnecting frequently, and I'm doing work from home, coz of this.1
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Rachit (@Hyperx700) reportedWhat the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare
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Happy Singh (@HappySi28981173) reportedWrost Ever Customer Service From Jio @JioCare @reliancejio #Jiohomescam
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nk rajput (@ChhoteyLalSinng) reported@reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare please check my Pm i sent you my airfiber details Cancel my Airfiber Services i dont need it anymore!
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waseem khan (@being_waseem) reported@Airtel_Presence Ur SLA is done and issue not resolved your £ucking service @reliancejio I'm ready to get your connection. What's the plan you're providing?
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Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reportedHello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT
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Pradip pahari (@Pradippahari5) reported@reliancejio Looting money from common people...bad service
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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Bhavesh perspective (@Bhaveshpress) reported@JioCare Still no installation of my JioAirFiber connection, Is this the level of service customers should expect? Are customers supposed to just wait endlessly after payment? This is pure negligence. If this is not resolved immediately, I will be forced to escalate this further.
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Kishor Mistry (@KMistr) reported@JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.
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Vishnu Virat (@iVishnu_X) reported@JioCare @Jiocare Stop pretending to help. You have absolutely no intention to resolve issues but only to send scripted replies and close complaints
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kii (@taysversion0) reported@reliancejio wanted to complain about slow internet speed but when I went online my jio speed was so slow it didn't load. Your customer care dial up is useless
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Kumar Chowdary (@KumarCh98793636) reported@JioCare Every support call gives the same scripted reply: “temporary issue” or “many users are using it.” Now you’re promoting AI features like #HelloJio, but basic connectivity doesn’t even work. Even the MyJio app shows “Low connectivity, Retry.” #Jio #NetworkIssue
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vivek singh (@vivek27290) reported@reliancejio Bad service provider jio