Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (14%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Nashik, Pune, Cochin, Mumbai, Ahmedabad, Hisar, Agra, Kolhāpur, Patna, Mysore, Kolkata, New Delhi, Chennai and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bhargava Duvvuri
(@duvvuri_2303) reported
@JioCare I can understand how extremely hard ur people are working from past 25 days, since I raised the issue thru mails and tweets. I am asking for the deadline by which this can be resolved like you set for Bill payments. @JioCare @JioFiberVoice (1/2)
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#Sayantan 🐧🇮🇳
(@codecoffeelife) reported
@reliancejio Bridge Mode = Security issue Back End team so useless 😑
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Sahin
(@Sahin13561891) reported
@reliancejio @jiocare one of the worst and irresponsible company. They will stop the services of number and upon contacting support they says we will call back within 24 hrs . But still date (7 days passed) no one called.
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kvp
(@vijayapandian) reported
@JioCare @TRAI hi Trai every month after recharge, I am facing issues with network, they are not giving waiver, and their engineers asked to discontinue my connection, please streamline this
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जय हिंदुत्व
(@sanataniom) reported
@JioCare Hi, my name is sujeet. I get very bad internet and network frequency. Please take your customer. You people just increasing the price your recharges but cant get better service. Please must see this issue.
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kvp
(@vijayapandian) reported
@JioCare @reliancejio @JioFiberChennai hi jiofiber Chennai, I am facing problem with your connection every month if you can't resolve kindly refund my money
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Ashok
(@ashokelango) reported
@JioCare Hi activated daily IR plan for my jio and the services are not activated. Cuatomer care is not properly responding. Please help.
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Kuldeep Rawat
(@ImKuldeepRawat) reported
@JioCare You replied in 1 min it shows that how you people are working. Not checking and understanding the issue just replying predefined apologies statement.
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𝒞𝒽𝒾𝓃𝓃𝒶 𝒞𝒽❁𝓌𝒹𝒶𝓇𝓎 ♚★
(@ChinnaBellam) reported
Hi, we have noted your concern and issued a service request (SR000017RQZJ). We will get it fixed at the earliest. What's the status now? @JioCare @reliancejio Do you want to me raise an issue to TRAI?
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sri krishna yesaswi
(@yesaswi30) reported
@JioCare Very rude! Thank you ! Only hindi customer care! No other language! Wow
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Rahul Gangwani
(@gangwani_rahul) reported
@JioCare is your network facing issues in Delhi? Not able to make calls at all
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Subham Agrawal
(@subhamagrawal2) reported
@JioCare worst network. Complain many time but no resolution. No network inside my home in padampur. Address back side of PHED office lakhmara road .
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kvp
(@vijayapandian) reported
@JioCare From yesterday you are telling the same things nothing is happened, no eng visit or call, @Airtel_Presence I am ur x customer, tell the procedure to get new connection
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Delhi Capitals Fan
(@pantiyerfc) reported
@JioCare pathetic customer care.
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Kuldeep Rawat
(@ImKuldeepRawat) reported
@JioCare Again the same thing happened, no solution just appointment rescheduled for next day. @JioCare if you are not able to resolve the issue just give me the higher authority contact details. Don't reschedule again and again.
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Raam
(@ram195) reported
Not a single call from any of the representatives Worst customer service It's been more than 24 hrs.. not a single communication from the team on reason for error or ETA to address this @JioCare @reliancejio @JioFiberVoice
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Shubham kumar
(@shubhiabj) reported
I was using jio postpaid in which I have deposited 500 as security deposit but unfortunately I'm not satisfied with jio postpaid and i move to jio prepaid. When I call the jio customer service they told me I'll get the refund link.@reliancejio #Fraud_Jio
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Anuj
(@anuj13011) reported
@JioCare I so wanna reach out to chief if customer support and for the mail trail I have , yo show him how sad state of customer service you guys are running .......
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kmlesh upreti
(@kmleshupreti) reported
@JioCare Why DM to you I already told you what is my issue but your support just wasting my time not providing solution i m requesting all jio user facing issues please PORT your number to good network provider like Airtel .@_MukeshAmbani
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Bhargava Duvvuri
(@duvvuri_2303) reported
@JioCare Could you tell me how much time do you need? You say sometime and thats not working out... Specify a deadline and sort it before that or remove the connection. This is taking so much time and I cant tweet again and again for same issue. @JioCare @JioFiberVoice
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Ajit Kumar
(@aadicenadx) reported
@JioCare Wham you don’t have any resolution for your customer you send this type of stupid messages.
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Aditi Chaudhary
(@Adikc6) reported
@JioCare With reference to Service Request Number SR0000184C0G Internet is not working since 27th Dec. Call centre only informs it will resume but it doesn't. No executive has visited either. 3rd day today! Is this ok? #Mumbai #JioFiber #INTERNET
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Thunderstorm
(@imThunder007) reported
Does ur fckng internet work anytime?? Been facing same Disconnection issue since 3 days. U complaint is just a crap which doesn't solve anything @JioCare @reliancejio
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Pratik
(@PratikChheda26) reported
Been almost 6hrs since the tweet & more than 3 days since registering request.. such is the quality of the service @JioCare @reliancejio
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Jainendra kumar shah
(@jayshah146) reported
@reliancejio , @JioFiberChennai Dear Team Jio, We had requested for relocation of JIO fiber on 27 Dec 2021. But till now no positive response from your side. If you don't have interest please update us. Customer have multiple option, 4 to 5 days not possible to wait.
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Bhargava Duvvuri
(@duvvuri_2303) reported
@JioCare @JioFiberVoice sadly, I havent received any SR number to track the request except ur words. Why should I believe your words, which were same for past 25 days, rather than the resolution? If 25days are not enough for u to resolve the issue, why are giving 10 days for bill payment??
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abhilash menon
(@abhilashmenon12) reported
@hamja_shaikh @JioCare We are here to help. Please DM your Jio number and alternate contact number to assist you better -Abhilash
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Aditya Singh Rajput
(@ADITYA04RAJPUT) reported
Jio is not resolved my last 4 year in 20 days i am changing the jio sim to @airtelindia and also making excuses and also blocked my coustomer support services last and final warning. @JioCare
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Ajit Kumar
(@aadicenadx) reported
@JioCare We regret the inconvenience caused, Ajit. This is not a network or telecom issue. This is because your service provider is not registered with the telecom operators for sending these messages in accordance with the TRAI regulations. We request you to connect with your bank.
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Gaurav Vora
(@Gaurav1412) reported
@TRAI @reliancejio @JioCare whether jio network is down i maharashtra? No network on my jio sim. I will switch to Vi if you dont imorove your services.