Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/02/2026 14:45

March 02: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chennai, Coimbatore, Shiliguri, Rewāri, Gurgaon, Bengaluru, Buxar, Lucknow, Jammu, Vadodara, Jabalpur, Kolkata, Hisar and Karnāl.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaChennai Internet
IndiaCoimbatore Internet
IndiaShiliguri Internet
IndiaRewāri Internet
IndiaGurgaon Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ArpitPhophalia8 Arpit Phophalia (@ArpitPhophalia8) reported

    @JioCare No one writes complain about issue. twitter handle customer care all are same. constantly knocking but no one is solving or writing complain. everyone says share details we will check. worst service of jio @reliancejio @reliancegroup

  • Pankaj7867862 Pankaj@786786 (@Pankaj7867862) reported

    @JioCare Still same issue no one cane to resolve dear pathetic jio service provider get it at earliest and while plan will end will uninstall this jio fiber

  • rudemulgga Dipesh Yadav (@rudemulgga) reported

    First day of @airtelindia broadband - works for 2hrs and then internet is down since last 17hrs. How do I undo my mistake of choosing @airtelindia over @reliancejio

  • deepkagathara Deep Kagathara (@deepkagathara) reported

    Pathetic service from @reliancejio Internet services are down for last few days and their customer service rep just speaks pre recorded line every goddamn time. Time to switch to @airtelindia

  • PalreddyP p sudhakar (@PalreddyP) reported

    @JioCare Going to down jio network compare to airtel

  • harshhal Harshhal (@harshhal) reported

    Hi @reliancejio @JioCare your services have really gone bad in my locality. I have already ported out to other network provider. Just thought of informing you before everyone starts porting out. @TRAI Locality - Adwalpal, Bicholim - Goa

  • rishupradeep Rishu Mishra (@rishupradeep) reported

    @JioCare @reliancejio get a sim in jio app is not working, tried many time but not received Sim not even a SMS/call from you side.

  • singhalaman23 Aman Singhal (@singhalaman23) reported

    @JioCare Hi, how can i return my jio giga fibre connection and move to airtel broadband because jio is having the worst customer service in the country.

  • bhardwajhack Amit Bhardwaj (@bhardwajhack) reported

    @JioCare @reliancejio #4th Day I have shared all the details in private chat Check your network at our main bus stand At Main Bus stand •Hardly able to make calls •No Internet At my home •Calling issues •Internet stops several times a day •No Internet during power cut

  • Veenuskumar7 Veenus kumar (@Veenuskumar7) reported

    @JioCare @ved150206 jio is advertising that if network is not good network badhlona now in my location jio has poor connection 🤭🤭 network badhloon kya

  • Cool9090Arun Arun Since 1992 (@Cool9090Arun) reported

    @JioCare So what you r going to do calling me and repeating your dialogue or depute some people to solve this issue... Call me only if u are deputing someone Add. Nai basti naryana khour akhnur J&k 181203 no. 7889934325

  • Tonyakaironman The lost Ranger.. (@Tonyakaironman) reported

    @rudemulgga @airtelindia @reliancejio Both companies do same with their customers... Indian telecom industry is crap...

  • harmeetx harmeet (@harmeetx) reported

    i disconnected airtel fiber😔 @Airtel_Presence on 13jan as jio fiber @reliancejio told me they will install in 24 hrs now 4 days have passed they have not installed #SR000013Q6Q4. @airtelindia can you guide me process of getting my connection back. jio has worst service :(

  • akash_aloney Akash Aloney (@akash_aloney) reported

    @JioCare its very poore network on jio...

  • AbhishekPangi1 Abhishek Pangi (@AbhishekPangi1) reported

    @reliancejio slowest 2G network of I dia

  • manojme98152850 manoj meena (@manojme98152850) reported

    @JioCare @reliancejio I am unable to contact customer care centre Unable to use my SIM card please help me , my jio number--7014308267 8094828564

  • anchalaggarwal5 anchal (@anchalaggarwal5) reported

    @reliancejio @PrimeVideoIN @YehHaiMirzapur How bad are ur services. Do u even realize. Bakio ko toh kya h call krenge even we r not able to call jio helpline no. from ur jio service. Net speed is so worst not able to attend online classes. Kis batt ka pay kia humne apko.

  • Prashant_ganur 𝑷𝒓𝒂𝒔𝒉𝒂𝒏𝒕 𝑮𝒂𝒏𝒖𝒓 (@Prashant_ganur) reported

    @JioCare Internet is very slow in CB Nagar and Shivagiri, Dharwad 580007.

  • iAnilSihag Anil Sihag (@iAnilSihag) reported

    @Airtel_Presence Ward no. 08, Near Patwar Ghar, Godara Bas, 31 SSW. Pin code - 335801. This is my address. Network is too poor to use internet. Solve my problem or else I'm gonna port my number to @reliancejio

  • Hitendra4India Hitendra S Shaktawat (@Hitendra4India) reported

    Hey @ViCustomerCare any new offer for new customer as I need more than 3GB data daily so please let me know any offer for me. @JioCare I am fed up with your network you have worst 4g network I am your regular customer since 2016 but now your service is worst.

  • gurbirender Gurbirender Gill (@gurbirender) reported

    @JioCare As a charity I have made another payment of Rs 532, now the credit balance is Rs 1000. Please restore the service. Just waiting for my 90 days to get over. You guys can't handle postpaid

  • KishanuK kishanu karmakar 🇮🇳 (@KishanuK) reported

    @JioCare its been 4 days, no support from jio for fiber issues. Lan speed is coming 1 mbps with jio fiber. Talked jio executive, worst experience. #JioFiberWorst #PatheticJioSupport

  • dityaa90 Aditya (@dityaa90) reported

    @HathwayBrdband : The speed of your connectivity is so slow. Even after multiple calls to the customer care and your tech teams, still the issue persists. Why is this happening ?? @reliancejio @airtelindia can you help please ?? #5G #Airtel #JioFiber

  • Avinash09533244 Avinash (@Avinash09533244) reported

    @JioCare I need Id and password of my router. Can you help

  • Khushboo_1992 KHUSHBOO CHHABRA (@Khushboo_1992) reported

    @reliancejio @reliancegroup @JioCare first give better network in area. Sector 85 faridabad 121002, poorest network in area. Thousands of ppl suffer, well settled society poor jio Network, fluctuate and very feeble. Shame that u r proud of your network

  • PKishor02518307 P Kishore (@PKishor02518307) reported

    @jiocare @reliancejio my demo card id 0685338847 in some one else name asking for the change of a new demo card for the past 6months but still no improvement and can't issue a sim for the customer, hopefully waiting for a good response from jio

  • Narsimha_77 ↫♨ ιи∂ι¢. Chowkidar Bear♨↬ (@Narsimha_77) reported

    @reliancejio really shabby service. For a small technical loophole you are denying recharge. I have 4 jio sim in family for last 3 years and now thinking of porting them. Please don't send bots to reply in dm.

  • ShubhaY29318557 Shubha Yadav (@ShubhaY29318557) reported

    @JioCare currently in etawah there is a lots of network issues in jio even on phone call,worst network,facing this problem from 2 months and will never suggest jio to anyone.Overall using jio is just waste of money,idea network is much better than jio,I'll port if not get solved.

  • Isha33852371 Isha (@Isha33852371) reported

    @JioCare Even after complaining the same complain still you didn't improve Hope to get a good customer service from your side. kindly hire experienced customer care team such that they know about the details n offers by the company to customers

  • Dj_GI7955 Dhananjay pandey (@Dj_GI7955) reported

    @JioCare internet service is very very poor in salori prayagraj . Even whatsapp msg takes 15 sec to send a text msg ,what a horrible promise in the name jio 4g . Only option is to port in @MyVodaindia