Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Allahābād, Rājkot, Kanpur, Chandigarh, Jewar, Dehra Dūn, Chhindwāra, Ahmedabad, Indore, Hyderabad, Chennai, Lucknow, Udaipur, and Bengaluru.

City	Problem Type	Report Time
Kolkata	Internet	2 hours ago
Allahābād	Internet	2 hours ago
Rājkot	E-mail	2 hours ago
Kanpur	Internet	2 hours ago
Chandigarh	Internet	3 hours ago
Chandigarh	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sλrthak (@sarthak2143) reported 6 minutes ago

  @flyme2mars @bot @reliancejio are you sure its jio agnostic problem?

• 
  Shantanu Natu (@nshantanu) reported 6 minutes ago

  Dear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio

• 
  Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported 10 minutes ago

  @JioCare Now I don't want any connection. Please cancel my said order and give me full refund at the earliest.

• 
  Raghav kalsi (@Raghavkalsi3) reported 10 minutes ago

  @reliancejio lund service

• 
  Rajeshkumar Prasad (@rajeshprasad_24) reported 14 minutes ago

  @reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.

• 
  Brijesh Jaiswal0777 (@brijeshneta) reported 14 minutes ago

  @JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?

• 
  Ram Lokesh (@RamLokesh_66) reported 17 minutes ago

  @reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?

• 
  Sabari Shankar (@sabarii_shankar) reported 19 minutes ago

  @JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare

• 
  sk (@sarveshminal) reported 19 minutes ago

  @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

• 
  Sayyad Aman (@SayyadAman48721) reported 21 minutes ago

  @Ranjitkumar1999 @JioCare Jio service is worst

• 
  Aravind S (@aravinds81) reported 23 minutes ago

  @JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider

• 
  Nitesh S. Koushik (@Sinu002) reported 27 minutes ago

  @JioCare Okk, take your time but maintain your lower order employees who have no sense how to deal with customer. I'm from Mau district in Uttar Pradesh. Village Deoriya khurd Post Tekai tahsil mohammadabad Gohna pincode 276402. Contact number 7060112363

• 
  Pranav Sharma (@pranav13560) reported 35 minutes ago

  Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare

• 
  Dipen Thaker (@dipenthaker7) reported 35 minutes ago

  Hello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio

• 
  tateojunko tateo (@tateojunko72423) reported 40 minutes ago

  @JioCare Extremely disappointed with @JioCare & @reliancejio ! My router has been down for the last 10 days. Your technician falsely claims

• 
  🎯Bh@v!n🎯 (@bhavin_09) reported 43 minutes ago

  @JioCare @JioCare again same issue this time. Slowness of speed

• 
  srigopal1992 (@srigopal1992) reported 44 minutes ago

  Day 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support

• 
  Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported 47 minutes ago

  @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

• 
  Yashdeepsinh Jadeja (@imYJadeja) reported 48 minutes ago

  Installed new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged

• 
  Bindumadhav Tikekar (@Bindutikekar) reported 49 minutes ago

  @JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!

• 
  Squared R. (@SquaredR7284) reported 49 minutes ago

  @tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.

• 
  -lime- (@space_lime_) reported 50 minutes ago

  @JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.

• 
  Mohit bhagat (@mohitbhagat417) reported 50 minutes ago

  7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

• 
  Dinesh Choudhary Hudda (@DineshC12181523) reported 52 minutes ago

  @reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio

• 
  𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported 53 minutes ago

  @JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”

• 
  Mohit bhagat (@mohitbhagat417) reported 54 minutes ago

  @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

• 
  better call no one (@_errrrrrr) reported 55 minutes ago

  @Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern

• 
  ARIF MOHD (@ARIF2204) reported 59 minutes ago

  Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

• 
  Harshit Dhawan (@iharshitdhawan) reported 1 hour ago

  @JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it

• 
  Monika Bera (@MonikaBera5) reported 1 hour ago

  @JioCare No solution yet.