Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Chandigarh, Chhindwāra, Amritsar, Bhopal, Madurai, Varanasi, New Delhi, Hyderabad, Sopur, Imphal, Mumbai, Agra, Yamunānagar, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 10 minutes ago |
|
Pune
|
Phone | 55 minutes ago |
|
Chandigarh
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Amritsar
|
Internet | 2 hours ago |
|
Madurai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mani (@manimasss) reported@JioCare "United Sports channel is displaying a Player Onscreen Stats/debug overlay on the right side of the screen. The issue occurs only on this channel. Please check the channel feed and disable the debug overlay
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KUSH KUMAR (@kumarkush) reported@JioCare No status on installation under relocation request till now, pathetic service, porting my existing jio number to other service provider
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nick (@Nick_N_Shah) reported@JioCare Shubham, pls help urgently connect on dm just need to discuss SR0000385M5P coz in last SR also bank details, cancelled cheq image sent. Can u pls help by UPDATING. But why multiple times same issue? Should I give @reliancejio bank details may b will send me #jiorefund
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SamSai (@sai_sidd) reported@samsgotwha_ @JioCare @OfficialJioTV It didn't mate, same issue 😔
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Mayank Pandit (@mayank251982) reported@JioCare @reliancejio dear customer care i am facing a sound issue in my set top box it was attend today morning but the problem is still there.
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Rittik Swar (@RittikSwar) reported@JioCare i need ur confirmation. a guy from jio technical has called me from his personal number to cooperate me over live TV + issue. He could not solve the issue about why it's not working so he provided me a link n coupon code for zee5. #jio #scam 1/2
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jayan c (@jayantwits) reported@VijayN75995649 @JioCare Just get used to it. , jio product is as good as it works , terrible service though.
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Shantanu Vaishnav (@Shaan_BTC) reported@JioCare Why you are not giving any option on your JioFiber connection of On/off WiFi option.. we are facing issue everytime that network is connected but No internet. That a major problem which is faced by every user. @reliancejio
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Raja Ram Gaur 💙 (@therajaramgond) reported@JioFiberVoice @reliancejio Paid for JioFiber, but getting no proper internet service. What's the point of charging customers when the network doesn't work? This is highly disappointing and unacceptable. Fix this issue immediately #JioFiber #JioDown #CustomerServiceFail
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Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare What do you mean u subject to approval ?? It has to be refunded anyways since there was huge delay in fixing the issue
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Adv. Apoorv dubey (@apoorvduvey) reported@JioCare No update and no resolution what can I do now Please refund my payment
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Titas Chakraborty (@Titas_ch) reported@JioCare I am a jio airfibre customer, but unable to talk with a real person for my queries, Number 18008969999 is the only automated system available. No care for the customer, disappointed, only money matters. @reliancejio
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Malhotra Dash Pranab (@Malhotradpranab) reportedI booked a choice number yesterday morning at around 8 am.. and get sms for activation agent details yesterday. Still sim not delivered. I complaint and lunch a ticket, care team said 3 pm -6 pm in between sim will activate. But still nothing @reliancejio @jio
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shivkumar (@shvkumar132) reported@JioCare We are facing same issues
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Sahil Huddani (@HuddaniSahil) reportedHello @JioCare your internet is not working.. 5G ke naam pe 3G chl rha h
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Gudipudi (@prakashgv) reported@JioCare Please help me with what is the status of internet restoration at the site . We are getting unreliable information and no progress .it's 72 hrs outage has happen , not a single correct answer is given to customer .all cooked and false information .
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Muralidharan J (@djmuralidharan) reported@JioCare @_MukeshAmbani from today morning jio fiber not working in our area complaint several time directly go to jio office no response cus care number not working please disconnect my connection 044 35606694.closed your perambur office
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Sandeep Mishra (@sandyjogu) reported@JioCare Is there any solution to the problem.....
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Rittik Swar (@RittikSwar) reportedWhen will I get a proper cooperation from you guys? @JioCare @reliancejio Every jio airfiber consumer is getting to see fifa except me! U guys have personal issues with me? Every prblm with me Don't make me feel wastemoney guy! Really bad service
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yogesh d. gandhi (@yogeshgandhi) reported@JioCare the fibre is not working past 5 days. Vile Parle east, Mumbai, maharshtra.. No information... No updates.. is this a joke will you refund for these 5 days... Any one responsible to answer this
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APOBANGPO💜2025 (the purple year) (@baishalidasgup5) reported@JioCare @reliancejio There is dedicated FIFA World Cup TV on Home page on Jio Fiber which is accessible to many users but I can’t get access to it. Why’s is this happening? I have a plan of 899 and still this issue is there. Let me know when will this thing going to fix.
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Santosh Mali (@maligujrati) reported@reliancejio @RIL_Updates i have still not received any call i will keep reminding until i get call stop harassing your customer
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DR.D J TRIVEDI (@DrDJTrivedi) reported@JioCare I have not received any call from the technician, VERY BAD EXPERIENCE 👎👎👎👎👎
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Vishal (@_vishaaaal) reported@JioCare Next few hours? I've been listening to the same thing since 3-4 days. And these guys here in my area are not serious with the issue it seems. Please look into this matter seriously.
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Harpreet Singh 🦉 (@happytradr) reported@JioCare Jio fiber connection dead since last 6+ days and no one is ready to help me. The local guy says he has no manpower for the repair work. Please look on priority. This is second request that I have raised in the last 7 days. Request ID : SR00002LR9N6
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Sandeep Mishra (@sandyjogu) reported@JioCare why your customers care executives are not accessible during call on customer care number 18008969999
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Soumyaranjan Patra (@Soumya___2004) reportedPaid for high-speed data but getting dial-up speeds for the last 7 days. @JioCare, the network performance has been pathetic. Please check the network tower/congestion in my location and fix this sluggish speed! 👎🏽🔥
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Harshhh! (@itz_harshad) reported@JioCare Please upgrade the nearest Jio tower to 5G in Kerkera, Karanjia, Mayurbhanj, Odisha-757037. More than 15 users have already complained through customer care, but network and internet speed are still poor. Kindly conduct a network survey and improve coverage. #Jio5G
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Aman Prasad (@amanprasad32) reported@JioCare Extremely disappointed with the support. Outgoing SMS has stopped working on my Jio SIM while incoming SMS works fine. After multiple calls to customer care, the issue is still unresolved. Please stop passing me around and fix this ASAP
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desi style (@vedtiwari18) reported@JioCare @reliancejio What a pathetic company. The ticket was auto-closed without any resolution. Poor coordination, repeated requests for the same information, missed commitments, and still no actual fix. This is one of the worst customer service experiences I have had.