Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 10: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Pune, Guwahati, Chhindwāra, Mumbai, Chandigarh, Bhopal, Ghāziābād, Jaipur, Bengaluru, Udaipur, Vadodara, Cochin, Vasco da Gama, and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 26 minutes ago |
|
Pune
|
Internet | 49 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Chandigarh
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aneeq (@lone__aneeq) reported@JioCare What kind of resolution is this? Either provide a timeline or clearly say that u cant fix it.
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आयुष्मान पाण्डेय (@ayushman_bhavv) reported@JioCare Dear Priyanka Ji Why there is very poor 5G internet connectivity in my area 261401 Mishrikh i have complained about this matter thousands of times but haven't got the solution till now what should i do next should i switch to another sim??or stop recharging or wait for 100 years
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Vrajesh Tanna (@vrajeshtanna) reported@JioCare That reply doesn’t help in any way. I just got 3 messages from Jio with delayed time schedules. Won’t call it helping for sure
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Anant Mishra (@KingNovochrono) reported@JioCare It's been several days and I'm still waiting for a resolution. I need my current service request to be cancelled so I can raise a relocation request. The app doesn't allow me to do it, and multiple calls to customer care haven't helped. This delay is unacceptable.
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Giri Darapaneni (@darapanenigiri) reported@JioCare Please let me what is the update for that incident. Incident got processed with out any update.
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Ansh (@anshX0018) reportedKindly reply my dm for my problem @reliancejio @JioCare @reliancegroup Waiting since last 4 months for my money Order number NO0001C33ETE .
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आयुष्मान पाण्डेय (@ayushman_bhavv) reported@JioCare @reliancejio @JioHotstar very idiot services from your side extremely poor internet connectivity in jio had complained many times but no resolution till now I'm changing my sim
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Anunay Tewari (@anunaytewari7) reported@JioCare @JioCare More than 24 hours have passed since you stated that a Service Request was raised, but I have still received no call, SMS, engineer details, or installation update. Please share the Service Request number, current escalation status, and a confirmed installation date.
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K Binny (@binny1829) reported@JioCare Inspite of not using our airfibre data large amount of data has disappeared and our monthly limit exhausted,, it shows 315 GB used on 6 July 26 which is not possible to use this much data with 1 tv and 3 mobiles.please connect to customer care representive
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Himanshu Rana (@himanshuRana20) reported@JioCare @JioCare @reliancejio This is unacceptable. Internet is down 5 days out of 10. Your engineer forced me into a 6-month plan for a pathetic service. Fix it immediately or refund half my money (keep 3 months for 10 days) so I can switch to a reliable provider. Escalate to billing.
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Krishna Rao (@Krao1912) reported@jio_fiber @JioCare Our broad band service is down for the 3 days, we are just getting sms messages that the services will rectified but no action, We are facing a temporary service interruption in your area since 10-07-2026 12:56 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 2279690855 may be affected. We expect this to get resolved by 10-07-2026 04:56 PM. We apologise for the inconvenience caused and appreciate your patience. Team JioFiber, this is only update we have, we are sorry for the reliance is not making attempt to rectify
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pranav (@pranavsangwan__) reported@JioCare then been on a call with customer care executive and it's still going on and the guy on the other side is giving no response for last 20 minutes. One of my flatmates had to take his office calls in a public place apparently because of this inconvenience by Jio.
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Vrajesh Tanna (@vrajeshtanna) reported@JioCare I’m still waiting for your response on my issue.
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Mukes_Pragada 🇮🇳 (@MGDinesh4) reported@JioCare The same reply we gave me on january 2026, after 6 months back give me same reply. What your network engineers doing in between 6 month?
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Viswajith P (@viswajithp) reported@JioCare @JioCare If the connection is not installed by 11AM on 11 July, cancel the order and refund the full amount with applicable interest for this unreasonable delay. I could have gone with Airtel Wi-Fi instead, but trusted @reliancejio's promise. #CustomerService (2/2)
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Naman Sharma (@_Naman_Sh) reported@JioCare Again the same message....stop fooling around your customers. @JioCare @reliancejio your customer service is absolutely dogshit!...Shame on u
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Naman Sharma (@_Naman_Sh) reported@JioCare The message that you have replied with I have been getting that for the past week ….it doesn’t help so stop keeping me in the same loop .. if you have a solution provide it else take your router back!
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Abhimanyue Kumar (@AbhimanyueKumar) reported@JioCare @consumerforum_ please help. Jio team is cheating. They are stating without the router they have activated my connection and not refunding my 1200rs that was taken as a relocation amount.
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Srikanth Vangala (@SrikanthV21) reported@JioCare Extremely disappointed with the service. My relocation request is pending, and neither the new JioFiber nor AirFiber connections have been set up. I currently have zero service, despite making multiple payments and calling your support team repeatedly. If service wasn't possible
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avyay (@avyay_i) reportedHey @JioCare , your network service has become very poor. Frequent call drops, weak signal, and slow internet are making it difficult to stay connected. Please resolve this issue as soon as possible. #PoorNetwork #CustomerService #Jio
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Open Thinker (@OpenThinkerShow) reported@JioCare @JioCare Still not recieved the amount, Even not able to connect the customer care. Please return my money ASAP
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Reaper (@GojoAmbivert) reported@JioCare Paid for Unlimited 5G but getting only ~1 Mbps download speed from 10 days despite full 5G signal. Issue affects 4-5 Jio numbers. Helpline (199/1800-889-9999) IVR is also not working. Need immediate resolution or I'll escalate through consumer forums and legal channels.
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Kamal Gupta (@kamal27gupta) reported@JioCare @reliancejio One disconnection and you keep wondering when on earth will they rectify it. And throught the AI based calls or jio chat. You will first get number of due date reminder and latest offer but no resolution to our problem.
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Infidel Zionist (@InfidelZionist) reported@JioCare Why am I getting only Hindu speaking customer care executives? The IVRS is English but I don't want any Hindi speakers.
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Vijay Shankar (@vijayshankar857) reported@JioCare There is no option called “reschedule” in the app. That is why I have shared my screenshot. Can you check that. Also, see the dm and I have shared my number. Call me, will resolve the issue right away. @JioCare @reliancejio
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geetesh kumbhare (@geetesh1983) reported@JioCare want to book jio wifi but after order creates the local jio team cancel my order every time .
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K Binny (@binny1829) reported@JioCare @JioCare Inspite of not using our airfibre data, large amount of data has disappeared and our monthly limit exhausted,, it shows 315 GB used on 6 July 26 which is not possible to use this much data with 1 tv and 3 mobiles.please connect to customer care representive
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Ganesh soni (@ganeshsn129) reported@JioCare trying to reach out customer care it's quite difficult, unable to reach out facing issue with remote it is not connecting Need help asap
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Kreena Shah (@KreenaShah_) reported@JioCare Still not resolved. Pathetic Service. Takes all the money and never comes for installation.
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Deb Jai Hind 🇮🇳 (@deb_bhat) reported@JioCare @JioCare you have stopped communicating. Why? You don't want to solve the problem?