Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/16/2026 15:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Pune, Jamshedpur, Raipur, Patna, Nashik, Mumbai, Nagpur, New Delhi, Bengaluru, Ludhiāna, Nanded, Rohtak, Chennai and Latur.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaPune Internet
IndiaJamshedpur Internet
IndiaPune Internet
IndiaRaipur Wi-fi
IndiaPatna Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jhaAakash3 AAKASH JHA🇮🇳 (@jhaAakash3) reported from Murpār, State of Chhattīsgarh

    One of our complaints to you has not been solved, you should stop speaking to the big telecom company of India in front of pepole and do not fool people by saying false things, you do not getfull fill the request of the customer,I'm not very happy with your services @JioCare #IND

  • yushlala2 Er Ayush Srivastava (@yushlala2) reported

    @JioCare thankyou so much for your customer care service.

  • Justice4aIndian Prakash (@Justice4aIndian) reported

    @JioCare But I got a MSG in the evening that my relocation issue has been addressed already. But nothing has been done yet

  • RavinLad Ravin Lad (@RavinLad) reported

    . @JioCare Internet is down Since 1st April, 9pm. 2GB wasted without Use. Does @reliancejio care? A: unlikely Will they give you extra 2gb with 1 day extra Validity? A: Highly you'd not expect Who will suffer? A: Jio Customer like me who totally relies on Jio net for work.

  • calmsoul_t Hasan Raza (@calmsoul_t) reported

    @reliancejio @JioCare I hope you understand providing 5g in a very few places doesn't mean removing 4g. Your 5g sucks and 4g doesn't works...why do you even exist then!! It ain't free to have jio, then why??

  • skalamz Human Being (@skalamz) reported

    1/2 @reliancejio @JioCare @jio What is this SERVICE? Due TO this service,I m unable to get OTP for my transaction,for how many hours u r going to trouble us ! Went to gallery,took new sim,but they asked me do new recharge.i did,they didn't said problem is of #jio not mine

  • sonalindia sonal sethi (@sonalindia) reported

    @JioCare When no resolution provided after several complaints therefore I changed the bill plan of 9359608088 on 31st March due to which it was removed from child account of 9897208088 but now error shown when trying to add 9359608088 as child no. again . Pls help

  • vishalCpoddar Vishal (@vishalCpoddar) reported

    Waiting since 6 days for jio fiber installation. Just getting informed that it's going to take even longer everyday. Don't know where should go if Jio has such service. Very disappointed to see India becoming Digital at such a speed with jio. @reliancejio @JioCare @jagograhakjago

  • skbajaj053 SK Bajaj 🇮🇳 (@skbajaj053) reported from Pīparhatta, State of Chhattīsgarh

    What the hell happing jio I'm waiting for 1:31 AM to confirm recharge but still not reflecting. What hell is going on? Did you have any ideas about the customer's trouble? @JioCare @reliancejio

  • arunyadav911 Arun yadav (@arunyadav911) reported

    @JioCare tried to contact your support related to my number but no option showing to talk with support. Going to port this sim now

  • ishfaqrather123 Rather Ishfaq (@ishfaqrather123) reported

    @JioCare Net connection is too much slow in our area even vedio calls couldn't gets connected nor we can pick up the call rest is futile exercise

  • nishantgoel83 Nishant Goel (@nishantgoel83) reported

    @JioCare I had taken your backup plan but you charged ₹500 as service charge which is wrong kindly adjust in 6th month bill or refund the same

  • Harshit822112 Harshit Raj (@Harshit822112) reported

    Jio 4g is not working right since about 4 to 5 days it automatically gets disconnected while talking on calls ..🥺🥺🥺 @JioCare @reliancejio

  • Utsav14426619 Utsav (@Utsav14426619) reported

    @JioCare @reliancejio Pathetic Service. From Last 3 Days There Is Some Techinal Problem From Your Side. No Engineer Has been assigned for this technical issue.They Are Just Giving A Call and No One Is Visiting. Pls make The solution As Soon As Possible.

  • RakeshHazarik19 Rakesh Hazarika (@RakeshHazarik19) reported

    @JioCare i am not having internet for last 7 days and no help received. I am located at sec 62 Noida Varun Apartment. Kindly help.

  • Sahibpreet01991 S.P.SINGH (@Sahibpreet01991) reported

    @JioCare I want to watch IPL in Canada You guys should launch your ott service outside India too

  • Bax_Nathani BAX (@Bax_Nathani) reported

    @JioCinema plz upload highlights atleast of #TATA #IPl2023 on YouTube or atleast lets us allow to login in Jio cinema app in roaming from #Canada .. Jio roaming user from india-Canada @JioCare

  • NoPingTunnel NoPing (@NoPingTunnel) reported

    @sharmaakshat777 @JioCare NoPing solves this problem! If you register on my website, there are 7 days for free to test! Take a look at my bio

  • uken91 Uken (@uken91) reported

    @JioCare MyJio app is down please work on it

  • SakshiK07691647 Sakshi Katiyar (@SakshiK07691647) reported

    @JioCare you guys are just doing scam with customer and i have copy of bill receipt and they just took my money and and now not providing any services and not refunded my money

  • BeTheGameChange Game Changer🎯🎯🎯 (@BeTheGameChange) reported

    @JioCare worst customer service @JioCare @reliancejio

  • deepakprofe666 DEEPAK KUMAR (@deepakprofe666) reported

    @JioCare I am not expecting this type of speed from your end.I am using jio fiber having 100 Mbps plan and the speed is quite unsatisfactory even #bsnlftth @BSNL_OR @TBaripada is giving better speed in my area. Kindly solve the problem ASAP..

  • Jayyluhar7 Jayy (@Jayyluhar7) reported

    @JioCare there's 500rs plan for unlimited validity, i wanted to ask if whether the SMS are covered in that? Or not as there's no sms details in the prepaid plan, help.

  • anmol_2598 Anmol Dutt (@anmol_2598) reported

    @reliancejio @JioCare pathetic services I have been trying to recharge from the Jio store and my money was deducted many times but no recharge was successful for the Jio plan. It’s jio’s services which are getting poorer everyday. Hope this reaches to them now cause no help.

  • avibhasin81 Avneet Bhasin (@avibhasin81) reported

    @Airtel_Presence very bad experience facing while activating esim of airtel this is the 2nd time i am not able to activate my esim rather going to spend 50 again for new sim will going to port in my sim to @reliancejio

  • KaziRahul17 ★Kazi ★ Rahul༒ (@KaziRahul17) reported

    @JioCare Not its enough nothing change poorest service didn't expect from jio.Its been 4 month but my internet speed remain very very slow

  • DipankarRa26 Dipankar Rakshit (@DipankarRa26) reported

    This IPL season GS cinema application is very bad condition because it is not accessible for visually impaired person with screen reader please fix this is immediately @JioCinema_Care @JioCinema @JioCare

  • highvault Shashwath (@highvault) reported

    @JioCare more than 24 hours are up & not able to browse the net. #jiofiber is down In Bengaluru. Also not able to open a ticket on #myjio app. Customer care executive also not able to provide complaint reference number. What to do now folks??!?

  • Sabby007Maddy Mohammed Sabuwala (@Sabby007Maddy) reported

    @reliancejio is the worst network i have used. Always facing network issue. Worst than @VodafoneIdeaIN

  • MayankTiwari45 मयंक तिवारी 🇮🇳 (@MayankTiwari45) reported

    Now able to open the app using bsnl 3g. But couldn't watch the match. It's showing error. @JioCinema @JioCare please solve this issue other wise you are going to ruin this year's IPL.