Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 27: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Nagpur, Bhopal, Cochin, Vijayawada, Agra, Kanpur, Mumbai, Delhi, Pune, Hyderabad, Bengaluru, Jaunpur, Thiruvananthapuram, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 12 minutes ago |
|
Nagpur
|
Internet | 54 minutes ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare Even after multiple escalations and waiting for almost 40 days, there is STILL no resolution for my JioAirFiber speed issue. Instead of fixing the problem, your team keeps closing complaints without my consent, without engineer verification, and without actual resolutio
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Akshay Mishra (@akshaym6454) reported@JioCare You have no idea the problems and humiliation I am facing because of your delay. If there is issue in the backend solve it today. That’s it. I can not entertain your negligence. #jiofiber @reliancejio
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Subhadeep Kanungo (@Subhadeep_K) reported@JioCare if you don't have solution then tell me how to surrender prepaid connection
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NiThiN DruV.... (@SNK_Nithin_8055) reported@reliancejio What kind of network is this? There is no proper internet connectivity in any area, even though the 5G signal is showing full bars. This 5G network is worse than 2G. You are charging so much and advertising it as ‘unlimited,’ which makes no sense. I think this
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Mohammad Anas (@MohammadAnas07) reported@JioCare it won't help me.
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The Mystic (@The_Mystic__) reported@JioCare How long is this problem going to persist? @TRAI @DoT_India
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Atharva Mahashabde (@mahashabde_) reported@JioCare The technician called me this morning but hasn't shown up yet and isn't answering calls. Waiting 3 days for a WiFi disconnection fix is unacceptable. I'm definitely changing my service provider once the subscription ends.
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Pravesh Tripathi (@ptri821) reported@JioCare My JioFiber ticket for "JF STB SERIAL MISMATCH" (Request ID: SR000036G8JN) has been stuck open since May 18, 2026. It is now 5 days past the expected resolution time with zero updates. Please escalate this backend mismatch issue immediately!
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Raja (@pbasu51272) reported@Airtel_Presence it’s been 3 weeks and am waiting patiently for a response and @airtel really don’t care … i am a Airtel black customer … so it doesn’t matter :…. @reliancejio hear i come hope you don’t disappoint me
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Aditya Mukerji (@a_mukerji) reported@JioCare Please fix the internet at my home. The connection goes away every hour and only comes back after the router is restarted.
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Suhel Ansari (@sohail_here) reported@JioCare Working from the past 3 days is it?. Now it is time to change the fields service man. At least have some courtesy to give a call back and inform the consumer about the service unavailability
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Wafi (@Wafi_abbass) reported@JioCare @jiocare This is my final request. If disconnection is not processed immediately, I will escalate to TRAI with full documented proof of repeated delays and non-service.
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Anand Chaturvedi (@Anand37088035) reported@reliancejio yesterday jio persons collected online payment to install connection today..now they informing jio is not working in our building..then why they got online payment from me..?? @JioCare Jio persons dilip 8208443548.
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Rajneesh Pathak (@rajneeshkp) reported@JioCare @jio_fiber @_MukeshAmbani I have recharged my old 01179697334 connection instead of +91 11-35874889 Pl help as I hv recharged for 6 months. Requesting you to map the recharge on new number- w-35874889 Expecting that management will give solution to their old customers.
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Sanghamitra Sahoo (@Sanghamitrass) reported@JioCare may I know the reason for bad service I have noted since last 4 days. Call drops. Calls can't be placed.i have faced big loss for ur service. Jharpada Bhubaneswar
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Subham Panda (@Sxbhamm) reported@JioCare Can't even use this ****** service in emergency then what's the point
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AKSHAY KUMAR SINGH (@being_myself01) reported@JioCare @JioCare It's been 3 days but still you have not been able to solve the problem.
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Sagir Ahmad (@sagir_sagir) reported📶 @airtelindia @reliancejio Calls don’t connect,internet barely works, but recharge prices keep increasing.Users are paying more and getting poor service in return Please improve the actual network quality instead of only promoting 5G ads.Reliable connectivity is basic need now
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Equity Investor 📈 (@Equity_investr) reported@IMTanyaKhan @airtelindia @reliancejio What is these language? Be kind and tell them issue with politeness 🙏🙏
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_Rohit_Kothiya_ (@KothiyaRohit) reported3 days of delays by Jio Fiber NO INTERNET. Visits rescheduled repeatedly, service put on hold without visiting, and executives not following scheduled times. One executive even suggested closing my connection. Poor service and no proper resolution yet.@JioCare
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Neeraj Verma (@Neeraj33809834) reported@JioCare Hoping for resolution but only getting ticket and service request with time frame of 2 and 4 days. Can some take it on priority instead of creating the service request
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AnoothaWordrobe (@anoothaW) reported@JioCare @reliancejio service request id SR000036R8V5 created yesterday morning, till now no service restored
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Kuldeep (@Kuldeep14shukla) reported@JioCare @reliancejio ur sales person are doing fraud they sell by false claim the forcefully put postpaid connection instead of prepaid and no it's of slow speed I asked to change the plan that's not possible but ur engineer clai I can change plan after 24 hrs @jaagograhakjago
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Suhel Ansari (@sohail_here) reported@JioCare Just received another SMS the service will be down for another 24 hours wonderful pathetic service and the customer number doesn't move beyond the automatic reply.
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Arjun Mohanan (@arjun241) reported@JioCare Never go with Jio as service sucks
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Gotham (@gautamisim) reported@JioCare I am working from home and engineer visit was scheduled for 2pm now scheduled for 5 pm is this how service should be provided
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Varun Sarda (@TheSarda) reported@JioCare you have destroyed my second international trip . Paid for roaming been 72 hours in china and no resolution SR000036QUU9 , my Otp banking everything g has stopped who’ll be responsible for the loss
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विरोधी (@8336eb36f2cf464) reported@JioCare Ur technician said network nhi aa rha hai fiber connection disconnect krwa do...iska kuch ni ho sakta
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Venu Ananda (@VenuAnanda) reported@reliancejio @JioHotstar is the biggest scam phone service provider in India. What do you get from scamming people so much? & your customer care number is the biggest crap ever. #JioHotstar Subscription active yet asking for new subscription?? Are you guys crazy??
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Guntas Singh (@GuntasSinghIN) reported@TechTurbanator @airtelindia @JioCare Lol you have no idea how bad Airtel service is, I had to beg them to cancel my Airtel fiber. It took literally one month and hundreds of calls. Airtel has the most terrible service.