Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 31: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Bengaluru, Chhindwāra, Pune, Sūrat, Bhopal, Jaipur, Nagpur, Allahābād, Hyderabad, Ahmedabad, Chennai, Muzaffarnagar, Mumbai, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Pune
|
Total Blackout | 8 hours ago |
|
Sūrat
|
Internet | 8 hours ago |
|
Bhopal
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jarif shaikh (@JarifShaikh4) reported@JioCare Hello Sir, I am facing a lot of internet connectivity issues on my Jio number. The internet speed is very poor, webpages take a long time to load, and online games are almost unplayable due to high ping and frequent lag. This problem has been occurring continuously in my area.
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नितीन जोशी 🇮🇳 🚩 (@SwPca0F4iUpE7xa) reported@JioCare When I am trying to make a call it shows following message "Not registered on network" what to do? Please help
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Ram Maurya😎 (@mahtoG01) reported@JioCare @jaskiratsi34025 Pl help me
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Anuj Madan (@anujmadan4) reportedMy number has been cancelled and the amount has not been refunded @JioCare @AkashMAmbani it's been more than 2 weeks and customer care is not been able to resolve. Twice my amount has been deducted
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Biswajit Pani (@panibiswajit) reported@JioCare 9158711222 Internet is down whole day, pathetic service
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nita jalan (@nija_297) reported@JioCare @reliancejio @jio_fiber pathetic service. Internet doesn’t work for days. So many questions asked by customer care. Shunted from cc to local service guys. Aage bhej Diya hai. Babu style
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Rajiv Ranjan Singh (@rajiv2987) reported@JioCare Even after escalation, your team is shamelessly closing the tickets without resolution. If this is not resolved today, I will not pay a single rupee — not even for the internet. Resolve it immediately or face further escalation. #JioFibre #JioScam @Jiocare
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Jitu Sankar Bal (@bal_jitu) reportedFacing issues with JioFiber since 5 days @reliancejio . Rectify
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Ashish Muradya (@AshishMuradya) reported@JioCare I have been complaining for the last three-four months but my complaint is not being resolved. Forget about 5G, even 4G network does not work properly here. 5G comes and then goes away. 5G comes but does not work.
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Shyam Mamidi (@mamidi_shyam) reported@JioCare Hi, I ordered a new SIM card on 26th May and this would be the third connection of Jio at home. But till now no one has delivered the SIM and 3 calls made to the Jio Care has not changed the situation. Order number is NO00015F4KLT Please help to expedite
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ಠ_ಠ (@lowkeshh) reported@JioCare @SahilLohchab11 I want to opt out of this service, can I?
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Digvijay Bhardwaj (@Digvijaynikku) reported@JioCare Your team ask that in jio app you can choose my device and after that can be change Password or re create your password...but no solution after 24 hours...very very poor service from Jio...it's not a brand value
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Midzy (@A_doitmidz) reportedSame problem @JioCare @reliancejio
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Veeresh (@veeresh7498) reportedAppalling service by @AjioCares @RelianceJio. Raised a return for Order ID:FN8959703956, which was cancelled WITHOUT informing me. A new request was created, but now it's stuck with zero updates. Done following up. Resolve this and process my refund immediately! #badservice#ajio
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RAJESH KING VK (@RajeshKingVK18) reported@JioCare Now after 3 days, the ₹39 pack expired completely unused, and customer care says “we can’t do anything. These add-on packs often have confusing priority rules, the booster packs should be used first.
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Mohammed Adnan (@adnan17199) reported@JioCare SR00002LG10M was raised for my WiFi issue and an engineer was assigned. Despite multiple follow-ups with the engineer and support team, no one has turned up. My work is being impacted due to no internet. Please resolve this urgently, latest by tomorrow.
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Akhilesh Nair (@Akhiii_nair) reported@JioCare Done, send you a personal DM, please fix this asap
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Akshay Patel (@9975b0431309446) reported@JioCare @reliancejio order number NO00015EYEXP Check service request number also SR000036Z8MV
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Joydev Biswas (@BharatiyaJoydev) reported@JioCare From 27th May 2026 No Services Need Total wavier For That with Solution
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Keshav Kumar (@Kkeshav1998) reported@JioCare @SahilLohchab11 You will behave like as a customer take loan from and for repayment you are calling again and again...... Your employee will ask 'recharge kab kraoge" you give authority to ask these questions... Mera phone meri SIM kb mn krega krayenge
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Sanjay rathor (@Rathorsanjay3) reported@JioCare Jio's so-called 5G is a complete joke in my area. After paying for a 5G plan, I'm getting speeds in KB/s. In 2026, this level of service is unacceptable. Stop marketing "5G" if you can't deliver basic internet speeds. #Jio #NetworkIssue #5G
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Ansh Raghuvanshi (@ansh_singh1994) reported@JioCare can you please confirm what type of interruption has occurred in the area? There have been 6-7 hours, and we are getting interruption messages with service id 5681796660. Why are you unable to fix this as soon as possible?
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Akshay Patel (@9975b0431309446) reportedHey @JioCare @reliancejio, ported from Airtel. Airtel SIM is now dead, but my new Jio SIM has No Service.WhatsApp bot accepted my ICCID confirmation, but the automated backend order status is stuck on "Not Processed" due to late delivery. Please push activation through manually.
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saloni sonthalia (@SaloniSonthalia) reported@JioCare registered for a cancellation and refund of air fiber connection.. No Money refunded and customer care says they have issued a voucher I can't see any on the app.. So many followups still no results... Such harassment wasn't expected Please help
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Anshul (@CCFCricket) reported@JioCare @reliancejio My JioFiber has been down since 1 PM yesterday (over 18 hours now). The router shows a red LOS light and the restoration time in MyJio keeps getting extended. This is unacceptable. Please provide a definite update and resolve the issue urgently.😡
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Shivam Suman (@Shivamsumanss) reported@SahilLohchab11 @JioCare This is very big problem of @JioCare and the staff doesn't behave in proper way, they start talking **** and tell to please keep hold for 45 sec as i don't have any time
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Kishore (@kitchu241) reported@JioCare 5 days. No internet. No resolution. Only endless tickets, escalations, and false assurances. Feels like @JioFiber is playing with customers rather than fixing issues. I've lost all confidence in this service. Please process disconnection immediately. (1/2)
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vignesh - Tekno Prints, Covai Space (@covai21) reported@JioCare No response from @JioCare team, more than 19 days internet is not working, @reliancejio all cc people said they understood my pain and problem and it will be solved soon. But no response from field people
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mohd sadiq (@mohdsadiq750452) reported@JioCare my issue has not been resolved yet
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Manish tripathi ⌘ Gnoma (🧙♂️,🧙♂️) (@mannudaada) reported@SahilLohchab11 @JioCare Jio customer care used to call me daily from different numbers, reminding me to recharge. I warned them that if they called again, I would take the matter to consumer court for consumer harassment. After that, the calls stopped completely.