Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 31: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Gangtok, Raipur, Mumbai, Hyderabad, Kolkata, Patna, Shiliguri, Bhopal, Pune, Lucknow, Agra, Kota, Jaipur, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 28 minutes ago |
|
Gangtok
|
Wi-fi | 55 minutes ago |
|
Raipur
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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M2 (@dev_M2) reported@VinodSh122377 @reliancejio Okay Jio Warrior.. Unlike 2014 we don’t have many options.. Only two good options are there and both are terrible at my place..
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sk (@sarveshminal) reported@reliancejio @JioCare NO0001FAPKJY(Payment done, status installed, but in reality the device is not installed ) After registering my complaint,Mr Kr was assigned (9263702401) to resolve the issue. However, this individual has completely failed to meet their commitments.
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Cosmo Kramer (@In_Ketosis) reported@JioFibreCare @JIOAIRFIBERIN @reliancejio What kind of service is this I want to raise service ticket but I am stuck in endless loop of chatting with agents which dont give meaningful resposne.
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Rajiv (@rajivgurjar99) reported@JioCare @reliancejio It’s beyond frustrating jio network in my area is shut from last 1.5 days and we are unable to accees internet or call. And ya I live in Mumbai btw Surprisingly, kuddos to #Airtel cause there is no issue for Airtel users in my home. Shl I swtch?
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Anubis Cruger (@TheBhartiya974) reported@reliancejio @JioCare @jio_fiber this is absolutely pathetic behaviour from ur team, what kind of issue has occured that entire team is unable to fix it for 3 consecutive days, customer support not allowing us to contact executives, no contact info for local customer support
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Firoz khan (Mr.Khan) (@firozFA07) reported@JioCare I didn't get any reply in dm so chat here to solve the issues
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TheAmolP (@thepethkaramol) reported@reliancejio @JioCare @jio_fiber I need help in cancelling my order. I tried all options, I called your customer support number, I tried to do it through myjio app, also tried via website, but NONE give ANY option to CANCEL order. Cancel my order or give me direct link to do it
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C DATTA (@itsmagical22) reported@JioCare what is the latest update on your network outage ?
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gurux090 (@gurudattch) reportedDear, @JioCare I have ordered my jio airfiber Max on 19/08/2026 and paid 2200 it's been 13 Days and haven't even got installation I want my refund right now, if you can't fulfill service on time please don't provide those... Order No:- NO0001FAOWF0
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DAYA SHANKAR (@daya_863) reported@JioCare JioFiber complaint 13 August SR00002NEE0A was resolved only on 19 August after an unacceptable delay. Unfortunately, the service failed again, raised a new complaint on 27 August (SR00003F780R). It is still unresolved, and your technicians are unable to identify the actual fault.
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DAYA SHANKAR (@daya_863) reported@JioCare @reliancejio JioFiber complaint 13 August SR00002NEE0A was resolved on 19 August after an unacceptable delay. Unfortunately, service failed again, raised a complaint on 27 August SR00003F780R. It is still pending your technicians are unable to identify the actual fault.
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JioCare (@JioCare) reported@inVikashh @reliancejio Hi Vikash, we sincerely apologize for the inconvenience caused. We can see that your service request has been resolved and the appointment has been reassigned. You will shortly receive an SMS on your registered mobile number with the date and time of the installation (1/2)
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संजय (@SANJAYT53173694) reported@jiocare #NO_NEED_OF_JIO_TO_THE_NATION RECHARGE IS FOR 5G SERVICE IS OF 2G
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Sharmaji🇮🇳 (@Philosophe_Poet) reported@JioCare @reliancejio just talked to yoir customer care. Problem not resolved। She knows what postpaid means I.e. take the services and then pay, still asking to pay in advance
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Partha Sarathi Patra (@parthas41450911) reportedJio AirFiber installation delayed by over 1 MONTH despite full advance payment! Engineers call but never show up. This continuous delay is severely disrupting my work. Resolve this immediately. Else I need to escalate further. Request No: LRO0001EOBX5 @JioCare @reliancejio
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Bikash Jha (@vjha013) reported@jiocare network sucks in Siliguri
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DHARMENDRA KUMAR (@DHARMENDRA_ALW) reported10 days have passed and our #JioAirFiber (ID: 1443599989) issue is STILL NOT RESOLVED! Despite multiple engineer visits, the internet speed is practically dead. We are suffering for 10 days now. Fix this permanently or refund our money immediately! @JioCare @jio_ril
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Devkumar (@Dev230387) reported@JioCare Pls initiate the disconnection and refund the money of 4 months after deducting one months charges. Fed up with ur service support. Pathetic experience with jio.
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @reliancejio Could you answer why NCH complaint was resolved without refund ? Stick to the point , now don’t say you are fixing the issue, my post is regarding why was it marked resolved? @reliancegroup does not respect law ? Don’t have fear or law? Just coz of BJP?
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Harendra Kumar (@HkHarendra36) reported@JioCare @reliancejio Very bad network here, when will run properly PIN- 814157 I will port in airtel @Airtel_Presence
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Veddant Kalani (@VedantKalani) reported"@JioCare @reliancejio Paid for 100MBPS, getting 1/5th the speed (20MBPS) for weeks. Store staff won't let me switch plans, customer care won't refund. This is unacceptable service. Resolve this immediately or I'm escalating to @TRAI "
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JioCare (@JioCare) reported@SunnyPa30237184 @reliancejio @Jio_Offl Hi Sunny, we are here to help you. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the (1/3)
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Sahabul (@sahabul_3) reported@reliancejio Network expansion pe dhyan dijiye. Most of area no network zone (Jio), Airtel is far better than Jio.
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srigopal1992 (@srigopal1992) reported@JioCare @TRAI why is jio allowed to change customer sim iccid without customer knowledge ? I never requested for new sim or anything in past and for the active sim the iccid has changed and now same sim shows different number when I insert into my device. Please look into this.
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Pannkaj Neeraj (@pannkajneeraj) reported@JioCare What will you charge to become little bit professional and empathetic towards your customers? I raised a relocation request on 29/08, it was scheduled on 30/08 at 16:00hrs. Since then you have been rescheduling! Why? I even tried raising a request to cancel the fibre
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Saikiran (@Saikira36723162) reported@reliancejio Hello i didn't get any call from the service for relocation could you please assist and the Website is also not working
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Vignesh Siva (@vigsan2008) reportedWhat kind of patentic service to a new customer Order no: NO0001FIMIQA No jio installation happened, no one is picking the call @JioCare
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Ruchika Ahuja (@InsightsGenX) reported@JioCare Really, next few days, aren't you mistaken? Dont you wait for 10000 tweets of slow speed internet harassment before you optimize the area? 28 days have happened only. Last year 30 days plus. So how many more? Are we taking for customers to die? Then how will you get recharges?
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Eternal Seeker (@Eternalseeker57) reported@JioCare People are so dependent on internet service providers and all you can do is to give excuses.. very sad state of affairs
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Rahul Agrawal (@rahulaggr) reported@reliancejio @JioCare needs to provide an option to select between 2.4 GHz and 5 GHz Wi-Fi bands.Currently, there’s no way to manually choose the band, causing issues with devices that support only 2.4 GHz or only 5 GHz. Some smart/IoT devices simply fail to connect.