Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Haridwar, Rājkot, Jaipur, Kharagpur, Sūrat, Bhubaneshwar, Ranchi, Chhindwāra, Patna, Indore, Chennai, Mumbai, Ghātāl, and Kolkata.

City	Problem Type	Report Time
Bengaluru	Internet	24 minutes ago
Haridwar	Internet	34 minutes ago
Rājkot	Internet	1 hour ago
Jaipur	Wi-fi	1 hour ago
Kharagpur	Total Blackout	2 hours ago
Sūrat	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arunkumar Jagadeesh (@ArunkumarJagad3) reported 6 minutes ago

  @JioCare and @JIOAIRFIBERIN hey I hv been contacting you since a month. Hope you guys aren't dead yet! Could you look into the issue? Been tried chasing you all. Manager aren't picking the calls technicians don't no the work! #InternalControls #slowspeed

• 
  Hardik (@hardikgohil01) reported 8 minutes ago

  @JioCare it’s been 2 weeks my internet is not working. Tried calling customer care so many times but nobody is taking my complaint. So shameful, looting people. Not getting internet for what I paid. Fix it asap

• 
  JioCare (@JioCare) reported 12 minutes ago

  @mmatld1qw faced: 5. Latest time of issue 6. Handset Model 7. Alternate contact number You can also check further information on unable to make calls by logging on to MyJio App and following the Path below: JioCare’ » ‘Troubleshoot’ » "I am not able to make calls". Our app will (2/3)

• 
  vishalbabu muttur (@VishalbabuGM) reported 13 minutes ago

  @JioCare I have been hearing this since 4 days, yet no one reached out , it's clear failure in service, @reliancejio should first provide me connection and compensate for the 4 days of loss

• 
  nick (@Nick_N_Shah) reported 13 minutes ago

  @JioCare Ishveen, what's the update on SR00003C5U11 ? Y not use this equation of, Phone(support team + jio social media team + customer with issue > 1 month) = Any issue resolved can b used? How about using it to fix my issue

• 
  Arnav Das Sharma (@arnav_d) reported 15 minutes ago

  @reliancejio hi Jio I want to discard the horrible service rendered by @Airtel_Presence. Can you please contact me, I think I’ll shift to Jio WiFi.

• 
  सुबोध श्रीराम (@SaxenaSubodh) reported 23 minutes ago

  @JioCare @JioCare Read the tweet properly! This is not a service issue with my number. I am giving feedback on your unfair pricing structure. ₹899 for 90 days vs ₹200 for 30GB on JioFi makes no sense. Kindly route this feedback to your product team for review.

• 
  Prakash Srinivasan (@prakashsrini) reported 24 minutes ago

  @JioCare Your employees are so lazy that they say they will come but never come! I will keep escalating this DAILY. Multiple sim delivery people were allotted, NO ONE turned up! I need this order cancelled and give me my REFUND.

• 
  Manish Chopra (@Manishpaeds) reported 24 minutes ago

  @JioCare Why Service request ID SR00003CIK7L has been put on hold ? Unable to raise a new service request from the app

• 
  prabodh shirke (@parimyangel) reported 27 minutes ago

  @JioCare Do I need to share my complete home address? Is someone from Ambani's office going to visit my home to check why the network isn't working? Please stop asking for the same details repeatedly and focus on resolving the network issue.

• 
  Utdxaj 🀄️🧃 (@ajxvk18) reported 28 minutes ago

  Activated long-term Jio plan with 1-year Gemini Advanced offer. Subscription cancelled automatically due to a technical glitch. Both Jio & Google support failed to resolve this. Need higher-level technical team intervention @JioCare @GoogleAI @GeminiApp

• 
  Ronak Brahmbhatt (@Ronakkb) reported 28 minutes ago

  @JioCare still WiFi not working..

• 
  Vinay Mishra (@Vinay_Mishra11) reported 37 minutes ago

  @JioCare Man just simply that you guy's can not fix the issue and i will cancel the subscription and switch to Airtel. How many times i have to repeat that i have unplugged it multiple time and there is no power coming in router so whats the point of that.

• 
  Israel-Iran-war-news (@Israel_Iran_war) reported 37 minutes ago

  @arpitsikuuu @JioCare @reliancejio Use Vodafone Idea. Strong network

• 
  Ahmad Farooqui (@ahmadfarooqui01) reported 38 minutes ago

  No internet. No engineer. No accountability. Just automated replies and broken promises from @JioCare. I've already escalated this to the National Consumer Helpline (Docket: 9826659). If this isn't resolved immediately, I'll pursue every available legal and regulatory remedy.

• 
  Naman Mishra (@ignamanmishra) reported 38 minutes ago

  @JioCare Dear @JioCare, Please don't ask me to continue this over DM. I already know how that process goes. It always ends with the same scripted questions and requests for videos, screenshots, and proofs, followed by "Your complaint has been registered and will be resolved soon." But nothing actually changes. I've gone through this process many times. I don't have the time to repeat it anymore. Thank you.

• 
  S Ramachandran (@sramhandle) reported 39 minutes ago

  @sameerk19813387 @JioCare Most irritating thing is the auto messages. Call up the number, it says check myjio app. Jio is driving customer from app to phone to email to twitter all repeating same message. Only way is exit from JioFiber and take someother.

• 
  Shivam Kartikey (@ShivamKartike10) reported 39 minutes ago

  My Jio AirFiber receiver starts blinking red and completely loses network connectivity even during light rain. What's wrong with your network. Send someone to fix this ASAP,no remote fixing @JioCare @reliancejio

• 
  Din M (@tribalboy) reported 50 minutes ago

  @JioCare and @reliancejio - The most unprofessional, rude and unethical company I came across in my life.

• 
  Prahlad Tiwari (@Prahlad17003158) reported 50 minutes ago

  @reliancejio hello sir ji in my area pin code 485778 nd Village name Bigaudi tehsil Amarpatan district maihar Madhya Pradesh. your network not working in 15 dqy no one able to call anyone or anything why it problem are every 10 day this problem come back why whywhy u (0/1)

• 
  Kumar gautam (@gautam0031) reported 51 minutes ago

  @JioCare @reliancejio Jio Fiber has not been working continuously for the last five days. Moreover, no customer support representative is answering the calls because the call option has been disabled. will I be given an additional 7 days of service to use the Wi-Fi?

• 
  Sushant Mehta (@SkyBarrister) reported 54 minutes ago

  @ParinM @JioCare Fortunately my engineer came, saw the issue and told me he will be back, making me sit whole day waiting for him. And never came neither picks my calls 😒

• 
  Sriram Gade (@8454faacd5be4a4) reported 54 minutes ago

  @JioCare Jio fiber is Made in China item, If it works well it works,if troubles no one give assistance and never work,pray to god for who choose jio fiber and jio air (including me who suffers from last 2 days with these china item).Act fiber is best in india no issue since 4 yrs

• 
  Debabrata Patnaik (@i_m_debu) reported 55 minutes ago

  @reliancejio @JioCare So let me check-in update you because it took me a moment to check an update for you. So we are currently experiencing the temporary issue with the data service right now, and there is an outage, so actually it's completely in the electronic city.

• 
  Ghanshyam (@ghanu_marwari) reported 57 minutes ago

  Worst service experience @JioCare .My jio fiber is not working from last 15 days . Service request number -SR00002MZHJA please do needful

• 
  Babuji Katta (@kattababuji) reported 1 hour ago

  @JioCare @reliancejio @jio_fiber When I requested escalation, they refused to connect me to a supervisor, saying all supervisors are "busy." Being a prepaid customer doesn't mean I should pay for days without service. This is unacceptable customer support and poor service accountability.

• 
  The Silent Observer (@the_rishji) reported 1 hour ago

  Dear @JioCare, @reliancejio @JioHotstar >>I recharged my Jio number with the ₹399 plan, which clearly mentions that it includes JioHotstar Mobile + Hollywood subscription. >>I even received an SMS confirming: JioHotstar Mobile + Hollywood is included in my recharge benefits. >>However, when I logged into the JioHotstar app using the same Jio number, the app asked me to subscribe again instead of activating my plan. >>To make things more confusing, when I checked with HelloJio, it says: "JioHotstar subscription is not included in your current plan." So which one is correct? --Recharge confirmation says the subscription is included. --JioHotstar says I don't have a subscription. --HelloJio also says my current plan doesn't include it. This is misleading and creates a poor customer experience. Customers shouldn't have to guess whether the benefits they've paid for actually exist. Please look into this issue and activate the subscription or explain why there is a mismatch between the recharge confirmation and your own services.

• 
  Ravi Sonkar (@d9877e0d7004463) reported 1 hour ago

  @JioCare I am facing issue in every website whether it is google, jio, toi or speedtest showing a message that you are not connecting to internet where I can see a single bar and recorded a video of it and send it to you but you guys never check it.

• 
  Hardik (@hardikgohil01) reported 1 hour ago

  Jio airfiber is the worst decision i ever made. Not working at all. And @JioCare does not take a complain too.

• 
  NEETEESH KASHYAP (@Iam_neeteesh) reported 1 hour ago

  Hey @JioCare @RelianceJio @GoogleIndia, I accidentally unlinked my 18-month Google Gemini offer from my Google Account. Now the MyJio app says the offer is already claimed and won't let me re-activate it. Please help reset the offer token or restore my plan! DMing my details