Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 17: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Baikunthpur, Bhopal, Jalpāiguri, Chhindwāra, Sūrat, Jaipur, Chandigarh, New Delhi, Mysore, Kolhāpur, Guwahati, Rājkot, Morinda, Lucknow, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 1 hour ago |
|
|
Phone | 2 hours ago |
|
|
Internet | 2 hours ago |
|
|
Internet | 4 hours ago |
|
|
Internet | 5 hours ago |
|
|
Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Meer (@noobthesec) reported@Tukaram_IndIAS @reliancejio @jiomart pls improve the quality of products delivered. Many items are expired, damaged, or close to expiry. Kindly ensure every product is properly checked and delivered in good condition. Customer safety & quality should come first
-
kratagya Patwa (@KratagyaPatwa) reported@JioCare How am I supposed to believe that? The issue was supposed to be resolved by 16 August, but today is already 17 August, and I still haven’t received any update or resolution. I have been calling and messaging since 7 August, but my issue still hasn’t been resolved.
-
Sandeep (@isandyd_23) reported@JioCare There’s no update or help from your end. It’s been 4 days now..
-
Gaurav kumar (@gaurav0721) reported@JioCare I have already booked slot as per my convenience and slot timings provided from you but the time has already been passed..it was scheduled for 10-11 AM today but no response has came from your side only rescheduling without informing me.. Resolved issue else I will cut connection
-
Kokani Developer (@kokaniperson) reported@JioCare Please DM to avoid escalation, this has now extended to 3 days otherwise I will have to file complaint and claim for compensation on @jagograhakjago
-
Bharat Bhupi Menaria (@BharatMenariya_) reported@JioCare No response or solution has been received so far. The truth is that your service is the worst in the world. @JioCare @reliancejio
-
Gautam🇮🇳 (@gautamtheking) reported@JioCare We are going to port our numbers; that is the only solution, because this is beyond your capabilities. It has been a very bad experience.
-
Infinitee8 (@Infinitee814260) reported@JioCare @TRAI i am using jio services but its so pathetic its all time no clear connectivity and no clear voice. Its in Shivanagar , chandrapur. Such a useless network and support team. Need to port my service provider.
-
Swapnil singh (@Swapnil12111996) reported@JioCare I have forwarded written complaint on mail kindly work on mails now onwards i will not listen anything here
-
Sharvan Sahu (@sharvansahu) reported@JaikyYadav16 @JioCare walon ne apna airfiber ka customer care toll free no hi band kar rakha hai. Everyone is looting the common people. Worst situation
-
CA AMAN BAHL (@amanbahl58) reported@JioCare Jio cate I got a call from your side saying that my Jio Fibre internet landline no. 35904612 will be rectified today, but not done till now & my business is suffering due to internet not working since 8th August 5 pm
-
Mailsami (@paalpayasam) reported@JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.
-
Snehal Baviskar (@sb170378) reported@JioCare Terrible experience! I upgraded to 100Mbps plan on Aug 15, stuck at 30Mbps. Both plans are currently active, old plan is overriding new plan. I'm unnecessarily being charged and notbgetting any service. Kindly fix thisASAP @reliancejio #Jio
-
Sameer Kumar Shukla (@SameerShuklaa) reported@JioCare Please do needful at my location because its a painfull service which jio is providing us
-
Shivam maurya (@_shivammaurya__) reported@JioCare No one called me from your network team to confirm it yet and you guys yourself decided that it is all resolved ?? That's how your customer support team works, without notifying or taking concern of the customer ?
-
Sai Ram Kotha (@sairamkotha) reported@JioCare 100+ days since my JioFiber relocation. The promised voucher/pending balance is still not credited. Contacted JioCare multiple times via calls, but no resolution. Please resolve urgently.
-
Denish Shah (@DenishShah8) reported@AkashMAmbani @JioCare 4. I have been complaining since then no Internet from 1st of Aug 5. Multiple customer care calls - Everytime promised engineers would visit but none came 6. Finally, engineer came today and he told you have done a recharge on wrong number - 2231437659
-
Dalip (@Dalip_2023) reportedJioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber
-
Dhiraj Bezbaruah (@DhirajBezbaruah) reported@Airtel_Presence help asap. We are on emergency mode. Will close and use @reliancejio if cant resolve.
-
Swetha Viriyala (@SwethaViriyala) reportedSo @reliancejio @JioCare somehow consumed 50% of my daily data in ~20 minutes while I wasn't even using my phone. And then what? Expect me to buy another data pack? This isn't a “usage issue”. This looks like daylight robbery disguised as data consumption.
-
Nitu Das (@NituDas93535815) reported@JioCare Future date"? I have already invested my money and been waiting since August 6th! 🤬 Enough with the vague excuses. I didn't pay for "patience," I paid for a service. Give me an ACTUAL installation date today @True_Linq @JioCare
-
Mintoo Rajpoot (@mintooraj) reportedCan someone from @JioCare help in resolving this???
-
Vikas Pathak (@vikash309) reported@JioCare @jio_fiber Worst service, payment done on 01.08.26 still awaiting installation Dear Customer, Thank you for choosing JioHome. Your Request Number LR00001EKR4V has been successfully completed against JioHome Order Number NO0001F1OEUC.
-
UMESH (@meet2kumarumesh) reported@JioCare Your engineer/technician has attended the site but problem is not resolved .
-
Sachinrao (@sachinrao81) reported@JioCare Call logged yesterday and it’s being rescheduled again and again … don’t send standard response… there is something wrong with your local team … can someone visit and fix issue ASAP
-
Dr. Pabitra Bortamuly ডা: পবিত্র বৰতামূলী (@DrBortamuly) reported@reliancejio if this message reaches you, pl respond. I am experiencing the worst network issue. I am paying for the 5g network for last 2 to 3 years. But unfortunately I'm getting 5g speed only for 20/30 minutes per in in my area. Dergaon, Golaghat dist. Pin 785618.
-
Sameer Kumar Shukla (@SameerShuklaa) reported@reliancejio @JioCare @_MukeshAmbani "Frustrated with Jio! 😡Earlier posted so many times. Is it too much to ask for a stable connection? Facing calling and Net problem since long at my location. Please solve both the issues 😐 #JioProblems #NetworkIssues #Frustrated"
-
Dibyendu (@Dibyendupoddar) reported@JioCare @airtelindia can you help me get a connection.
-
Anurag sawant (@Anuragk96) reported@reliancejio @JioCare This is unacceptable! You charged me for a subscription wich I NEVER took. Your team admitted it was a glitch, yet disconnected my Net instead of correcting the bill! 4 years of loyal payments? Please fix this immediately. Complaint: MR00011SC4E2L @DoT_India
-
Kishan Ahir | YouTuber (@ikisanp) reportedWhy do I have to post a public tweet every single time just to get a basic answer from @JioCare? Your customer care on calls n emails is completely useless. answer clearly: will my active paid plan validity carry over to the new connection or not? Stop deflecting. @reliancejio