Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Bhopal, Chhindwāra, Dimāpur, Chennai, Delhi, Bhubaneshwar, Agra, Mumbai, Dehra Dūn, Indore, Bengaluru, Kota, Jaipur, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 51 minutes ago |
|
Bhopal
|
Internet | 56 minutes ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Chhindwāra
|
Phone | 3 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Dimāpur
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kumar gautam (@gautam0031) reported@JioCare @JioCare Thank you for the response. However, the issue is still unresolved.If this is a temporary issue, why has it been ongoing for the last 9 days? This is unacceptable. This ongoing issue has caused me a great deal of inconvenience and frustration.
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@J|T $|NgH (@ajitjaat) reported@JioCare @reliancejio Is there any way to surrender your airfiber connection. Your customer care executive refuses flatly that he can't take the request for disconnection. Is there any way or you will keep inflating my bill.
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Srtjyotiprakash (@jyotipr92265231) reported@JioCare Already complained many times but as usual no outcome. Hmmm U have one of the worst customer care system.
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Shreyans Jaiswal (@ShreyansJ26) reported@JioCare Engineer isn’t assigned and there is slot. The resolution time also crossed ETA. @reliancejio @JioCare
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Adi (@adibskr08) reported@JioCare Issue is with jio air fiber @JioCare request your intervention to solve on priority. Technician saying it's a outside router problem but he doesn't have router to change.
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Aniket Sharma (@AniketkrSharma) reported@JioCare You guys are absent minded or what i have sent you all the details of that particular guy and you are saying that i have a relocation problem, how from a private company guy asking for bribe, earlier we use to give bribe to govt. Officials now private employees too what the hell
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Sahil Singh Chauhan (@iamsahilchuahan) reportedSuch a trash service you guys are providing been 3 days no internet on jiofiber they keep changing engineers and Your engineer don't pick up call keep give this kind of service you goona loose your customers soon done emails call everything Fiber service is such a trash @JioCare
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Shailesh Kumar Pande (@Shailes92252287) reported@JioCare very poor network service last one year
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Amit Subhash Rokade (@rokadeamit01) reported@AJIOLife, my prepaid order is completely stuck due to an internal app glitch. The desktop screen shows "Delivery Delayed - Attempt Unsuccessful" but phone support says it's still "Packed". I want a direct update or a full refund immediately! Order ID: FN0402802155. @reliancejio
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A-Blah Nar (@A_Blah_Nar) reported@JioCare There is no option to call Or reschedule . Twice engineer were assigned and no one bothered to show up. Is this how you treat your customers?
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Subhodeep Ganguly (@SubhoBm) reported@reliancejio @JioCare URGENT ESCALATION -TRAI Complaint # DOTEL/E/2026/0048617 Wrongful and Unethical Deactivation of my mom's mobile no 898*****56 without ANY SINGLE NOTIFICATION OR SMS I was occupied due to medical emergencies so couldn't recharge SO ASKD JIO 2 REACTIVATE ASAP
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sandeep patwari (@coolpatwari) reported@JioCare Please let me know the definition of earliest, since yesterday the complaint is escalated but still i didn't receive any calls from any engineer/manager, if we cannot use JioFiber for 5-6 days in a span of 8 days, what patience do you expect from us, why do you keep us waiting
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rj_t (@itzrajatde) reported@Sahilkhatech @JioCare @reliancejio No network jio on mp #jioserverdown
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ツ (@drygin__) reported@TRAI 6 years loyal @JioCare customer. 18 days without a working connection. N number of calls, complaints, tweets — zero response, zero callback, zero accountability. This is how you treat long-term customers?
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Veeranna Babu (@VeerannaBabu) reported@JioCare @jiocare Why should I pay a bill for a period of more than a month when service was completely unavailable due to your failure? Fix the fault and adjust the disputed charges first!(2/2)
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Rishabh Agarwal (@BeInfiMan) reported@reliancejio @JioCare @jagograhakjago HORRIBLE SERVICE AND CUSTOMER TREATMENT! Took a JioFiber plan & paid the full fee. Now that the plan is active, not a single person has come to the house to install the goddamn connection for days, just directing me from one agent to another.
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Lambodar (@lambodar9428) reported@JioCare Why private msg... 1st solve problem Register complaint.
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November (@AmitKumar_07_) reported@JioCare No solution till now @JioCare !!
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Dindayal mundhra (@Dindayalmundhr1) reported@reliancejio worst co and always try to cheat retailer,,,always reliance group cheat retailer... struggling since last 7 days for slow connectivity still no resolution and always charge high
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Rakesh Singh Parmar (@rakeshsingh1115) reported@JioCare The local team has submitted the request to top management. We request senior engineering leadership to APPROVE this tower setup on priority! Please share the formal Service Request (SR) number created by the local inspection team for this new tower requirement.2/2 @JioCare
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Xander Finch (@ChartChuckle) reported@whoalamin @PranayCC @JioCare bajaj, hathway, Nobrokers uses **** load of phone number even if you block one number a day they can call 3 years.
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ashwani kumar (@luvaashu) reported@JioCare @JioCare I am facing severe network issues in [Rihand Nagar/Sonbhadra district UP]. Frequent call drops, Network fluctuations and extremely slow internet speeds. Please look into this and resolve it as soon as possible. Pincode: 231223 #NetworkIssue #NoSignal #reliancejio
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Charitha Burri (@BurriCharitha) reported@JioCare @jio I have already shared our service number and registered mobile number will you for godsake send someone now?
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P.D 𝕏 (@dabir) reported@JioCare I ported out 3 JIO mobile numbers, now time to move out. What is process to cancel Jio Fiber?
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SADHNA BANGDIWALA (@sabb1110) reported@JioCare Since last 3 days no one has come up with any solution. Then why asking to DM. If you don't bothered about your reputation after posting publicly then how can I expect that you will solve the issue if DM. And already tried by sending DM. But no response.
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Alamin Ahmed (@whoalamin) reported@PranayCC @JioCare Not a practical solution, sadly. They'll just use another number. Trust me I get calls from a telecom company from their employees personal numbers asking me to recharge. I just can't prove it
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Pankaj Jadhav (@pankajjadhavphr) reported@JioCare It's been more than 24 hrs still the JioFiber outage is not rectified at 560082. IVR is not reaching to the customer care also.
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CA Harshit Gupta (@harshitgupta16_) reportedHello team, I already have jio FIBER connection at my place, I also wanted install set up box at my place could you please help in this. @reliancejio @JioCare
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VMSFS STOCK (@vmsfsdd) reported@JioCare @TRAI ,@JioCare , TRIE must step in such case where user get harrashed by operator , if user failed to recharge his connection for second than it's get disconnected ,but service provider failed to fullfill commitment than save themself by giving excuse of standard TAT,
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Akash Deep (@akashdeepn) reported@JioCare Standard response when your technicians don't wanna work on Sundays. Forget your ability to solve the issue for last 45 days.