Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 24: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jamshedpur, New Delhi, Lucknow, Chennai, Jabalpur, Patna, Trichūr, Chhindwāra, Guwahati, Mumbai, Bengaluru, Patiāla, Sūrat, Ahmedabad, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Jamshedpur
|
Internet | 3 hours ago |
|
New Delhi
|
Phone | 7 hours ago |
|
Lucknow
|
Internet | 8 hours ago |
|
Chennai
|
Internet | 8 hours ago |
|
Jabalpur
|
Internet | 8 hours ago |
|
Patna
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Khurana (@SanjayKhurana17) reported@JioMart_Support @JioCare Purchased items from Jiomart Sirsa(Hry). Wrong item delivered. Raised issue and thrice ticket is closed without providing resolution. Also unable to get new Jio Airfiber connection since one month. Someone should take action for drastic services at Sirsa
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B Awarapan L (@BalaBsoft) reportedI need new jio fiber connection in my village how to approach customer care @JioCare @reliancejio
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Anandgupta99(✸,✸) Gnoma (@AnandGupta99) reportedStill no response from technical team 😔 very bad support from @jiocare
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Arvind Dangi🇮🇳 (@IamARdangi) reportedStop this nonsense first provide services and stop pasting this ready made reply. I will throw your device please collect it. I want to discontinue your service. @JioCare
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Musketeer (@Indiamusketeer) reported@JioCare very pathetic service from jio. Even without my consent engineer visit rescheduled and it says I did it. Why tell a lie.
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kanhaiya kumar (@kanhaiyashahi) reported@reliancejio Is there any number available to connect support team , I have jio airfiber connection, but while chatting on WhatsApp it is showing number not registered and your toll free number is telling the same thing, how can I talk to someone from support to get help.
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Jamtaara (@jamtaara) reported@shubhmx @JioCare They don't deactivate after 3months now. Just say some problem with sim and get the new one.
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.. (@RetiredRcbFan) reported@JioCare jio fible outage in the area from past 2-3 days..no solution what so ever..kindly resolve the issue at the easiest
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Sunil Tidke (@524a08024cba437) reported@Godfath52464383 @JioCare @reliancejio Third class network
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prateek jain (@pjthetwist) reported@aaliyadatt24 @reliancejio I am facing same issues with airtel also
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Arvind Dangi🇮🇳 (@IamARdangi) reported@reliancejio I’m not asking you to provide internet service on Mars. I’m right here on Earth, and all I’m asking for is a basic resolution to my connectivity issue. 4 days of downtime and no proper resolution is simply unacceptable.
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Manav Kumar Darjee (@manavdarjee) reported@JioCare The issue has not been resolved yet and nobody has turned up at the service address yet for any assistance. Any ETA? @JioCare @reliancejio
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Satish Bhatt (@SatishBhatt1411) reported@JioCare @reliancejio your bots sucks as much your service. Despite sharing the details in DM you keep asking idiotic questions! You dumbass idiots, apply your freaking brain and work on the issue, than harassing me further with your moronic questions!
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Niraj Bhatia (@nirajbhatia8055) reported@jio_fiber @JioCare @reliancejio i have recharged right now and it is showing that 500 gb is already used Are yall crazy Please call me asap and solve my problem Disgusting! There are other issues as well . Call plz
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare are you testing our patience....its has been 48hrs since the outage started....hiw much longer should we wait
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VoiceInTheWilderness (@Srikantthatsme) reportedit has been 48hrs since internet services got disrupted in Anna Colony ( Besantnagar Chennai) and there is sign of its restoration Multiple calls to Jio are of no use . JIO IS THE MOST IRRESPONSIBLE AND INCAPABLE SERVICE PROVIDER @JioCare
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Mayank Sharma (@Mayaksharma) reportedThe worst part is that the other service provider @reliancejio is no less than #airtel in providing poor network quality in the country. I really don't understand that how will India become digital superpower when the 2 main service providers cannot provide good network quality.
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Dr. Bhavaniprasad⚕️ (@Scalpel_Surgeon) reportedHi, @reliancejio this is regarding your poor jio air fiber, relocation services. Internet services stopped as per the relocation request date, but no customer care executive/ ground staff called up regarding the same. No relocation was done so far! Can you look into this?
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pappu kumar (@PantomathKr) reported@JioCare Could you please let me know the ETA for resolution
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Avinash R Hande 🚩🇮🇳 (@avinashrhande) reported@JioCare I’ve been facing landline activation issues for +91 22 3183 0871 since installing JioFiber on Aug 15. Raised multiple complaints & a technician visited, but voice service is still not working. Please resolve this on priority and share the ETA #JioFiber #CustomerService
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Harishankar Shukla (@HSShukla11) reportedThe worst part is that the other service provider @reliancejio is no less than #airtel in providing poor network quality in the country. I really don't understand that how will India become digital superpower when the 2 main service providers cannot provide good network quality.
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SHIILIUM SHASTRANSU (@shilium) reported@JioCare Hi Shilium, thank you for sharing the details. We have checked your account and see that there is no delay in the resolution of the interrupted services reported by you, hence we regret to inform you that you are not eligible for a rent rebate - Prakash Above reply from liar
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Mukul Rana (@lyflesslessons) reported@reliancejio @JioCare @JioCare your services as well as your costumer's services are useless. Till when can i expect a resolution
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Suraj R Nair (@vsurajr) reportedUrgent help needed @JioCare @RelianceJio! Jio failed to deliver my new SIM. Called support 10+ times and visited 3 Jio Centers—no SIM issued! I am left stranded without network or OTPs. Please resolve ASAP! Ref/Order ID: NO00015JAR5L Cc: @TRAI
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Anish Rana (@anish0924) reported@JioReliance @JioCare #Nosignaljio Is it fair to have full value recharge from customer and abandoning the net and signal service? Many time it happens that recharging my JioAirfibre on time but Jio is providing net with 2mbps 3 Mbps. Complaint to customer care went in vain.
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare is the MOST PATHETIC internet service provider...it is over 60hours since an outage started and till now there is no sign of restoration....heartiest congratulations to Team Jiocare for testing the patience of its customers
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Saujanya Chaudhary (@SaujanyaChaudh4) reported@JioCare I have replied, please get assistance over call once. This issue has been open since past 3 weeks
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Rishi (@Rishabhsingh327) reported@JioCare Your tower is just 100 m away from my location and in my dm you are saying you are not able to locate my location if @JioCare you dont want to resolve issue then good i will try another option @airtelindia like many people’s are doing
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Mukul Rana (@lyflesslessons) reportedJio AirFiber services are barred despite being recharged with a data add-on or sachet pack. What's more frustrating is the lack of response from customer care, whether by call or chat. @reliancejio @JioCare
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Ajit (@Ajit_xxx1) reported@Godfath52464383 @JioCare @reliancejio True. Hopeless service!