Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Mysore, Bhopal, Kolhāpur, Chhindwāra, Guwahati, Rājkot, Morinda, Lucknow, Ahmedabad, Panaji, Dehra Dūn, Jewar, Agra, and Dimāpur.

City	Problem Type	Report Time
New Delhi	Internet	7 hours ago
Mysore	Phone	9 hours ago
Bhopal	Internet	10 hours ago
Kolhāpur	Internet	10 hours ago
Chhindwāra	Internet	11 hours ago
Guwahati	Phone	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kokani Developer (@kokaniperson) reported 4 minutes ago

  @JioCare @JioCare @reliancejio please provide me with Incident Number and ETA

• 
  FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported 5 minutes ago

  @reliancejio @RelianceJioCare 7/8 This has been going on since 10 AUGUST. I have repeatedly reported the issue & provided actual speed-test evidence. Yet there is still NO improvement. How many more times am I expected to complain before someone at Jio takes responsibility and investigates properly?

• 
  Ayush Tiwari (@Tiwari_Ayush_) reported 7 minutes ago

  @JioCare Till now no refund. And your team sent Self care response over mail. Totally senseless. Kindly issue refund. We dont your shift service.

• 
  Arjun Kishor (@Arjunkisor) reported 7 minutes ago

  @JioCare I am a Jio Fibre consumer in Lucknow. No: 05223574280 No internet since 10.30 AM. I called jio helpline at 11.30. She told there was some technical issue, she's processed it from her end and the internet connection will be restored in 30 mitunes 3 hrs hv passed.

• 
  AM (@artofbrandingg) reported 7 minutes ago

  @JioCare Please help me Shireen

• 
  Shubham Gupta (@Hey_Shubham) reported 8 minutes ago

  @JioCare Title Of My Issue Is Not Provided In Service Request @JioCare

• 
  ram (@ramthota2012) reported 9 minutes ago

  Disappointed with @airtelindia. Poor call quality and my daily data keeps deducting even on 5G. @RelianceJio handles 5G much better without data cuts. Time to switch? #Airtel #Jio5G

• 
  vipin pandey (@vipinsharrif) reported 9 minutes ago

  @JIOAIRFIBERIN @JioCare Had been facing issue with WiFi connectivity for last 5 days including today and my SR no. is SR00003E17K5 n I'm getting false promises but remains unresolved n my SR no was closed without solution It's really frustrating that u gyz r nt able to fix it.

• 
  chetan@GARI (@chetan20238) reported 9 minutes ago

  Jio network is available in my area only at two points. Jio Tower 🗼 is 100 meters away from my house. This problem is happening in my village due to technical problem in Jio tower. Please help me. @JioCare

• 
  Nekibul Hoque (@NekibulHoque) reported 10 minutes ago

  Pls cancel myJioAirFiber Postpaid service linked to JioFixedVoice No. +91-3621358427. I currently don’t wish to use the service. Last bill paid: ₹1,060.82. Please confirm the cancellation asap. @reliancejio @reliancejioCare

• 
  Ganesshh PeRam (@GautamGaneshh) reported 10 minutes ago

  @JioCare after 8 years. Im left to your services. These Recent time, im facing too much bad network. It feels irritating 😠 so I decided to switch another platform. Thank you 🙏🏻 And good bye @reliancejio @JioCare

• 
  𝐏.𝐋.𝐆𝐇𝐎𝐆𝐑𝐀 (@PLghogra) reported 18 minutes ago

  @reliancejio India's worst ever Network. No network coverage in our area. Complaining since 4 years but till now no improvement in network. Jio and its employees ignoring the issue since long time. Jio's internet speed is 10KBPS. Jio is one and only 2G Network in INDIA @TRAI @AshwiniVaishnaw

• 
  PankajOnPoint (@PankajOnPoint) reported 19 minutes ago

  @JioCare Team, can i have update on Pending order id NO0001F4SWSK / complaint SR00003E1PEP this req was raised on 11th for online sim, with no option to cancel order, no update, tracking stuck in same status from day one, payment upfront asked, this is pathetic service @TRAI @DoT_India

• 
  karthik S (@KarthikKruzz) reported 24 minutes ago

  @JioCare Your pathetic service, how long you make customer wait? Its been 16 days waiting for refund whats stopping to return my money?

• 
  Arjun Kishor (@Arjunkisor) reported 26 minutes ago

  @JioCare The message received from Jio says internet service will be restored by 4.43 PM on 16th Aug 26. It's, 5.32PM now. When will I get internet??

• 
  Nikunj (@nikunjgaggar16) reported 29 minutes ago

  @JioCare Have DM you my registered mobile number and jio fibre number both. Have not received any call neither I am able to connect to a customer care number.

• 
  rameshmvksatya (@rameshmvksatya) reported 30 minutes ago

  @JioCare I have given so many times but issues remain same

• 
  chetan@GARI (@chetan20238) reported 34 minutes ago

  @JioCare Jio network is available in my area only at two points. Jio tower 🗼 is 100 meters away from my house. This problem is happening in my village due to technical problem in Jio tower. Please help me.

• 
  𝐒𝐮𝐛𝐡𝐚 𝐊𝐚𝐫𝐦𝐚𝐤𝐚𝐫 (@allab0utsubha) reported 35 minutes ago

  @JioCare If your intention is solve my issue you don't reschedule my appointment.

• 
  AJ (@ajisonnair) reported 37 minutes ago

  @JioCare Really bad service, pathetic network. The only thing you do consistently is sending monthly bills and following up on the paye payment. If you can give service at least tell me how to stop the services so I can install @airtelindia fibre or something

• 
  Ghost Of Uchiha (@almightyrohit) reported 40 minutes ago

  @JioCare @reliancejio Paid ₹12,121.86 upfront for a yearly JioAirFiber Max connection. Installation is completely pending. MyJio app shows Order ID as "null", so I can't cancel digitally. Need an immediate manual cancellation and full refund.Transaction ID in replies-

• 
  dilip prasad (@imdilip2012) reported 41 minutes ago

  @JioCare Physical sim still delivered at my address. I want physical sim. If it is not possible then cancel it and refund my money to buy physical sim

• 
  अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported 46 minutes ago

  @JioCare Jio Fiber offers a terrible service, and no one takes responsibility for it. I have lodged complaints multiple times over the past six days, but no one has shown up. I am ditching this lousy company now; Airtel Fiber is much better.

• 
  Kishan Ahir | YouTuber (@ikisanp) reported 54 minutes ago

  Regretting my decision to choose @reliancejio AirFiber! I relocated to a new address and requested a simple connection transfer. @JioCare support tells me: "Your plan was in an offer, so relocation isn't possible. Cancel n pay 4 new connection." Seriously?! #JioAirFiber

• 
  RAHUL (@rahulhunts) reported 55 minutes ago

  @JioCare Dear team I'm a user of jio prepaid frm day jio started till now no issues what so ever even if something came you sorted out jio fibre post installed line still not layed air fibre available grt plan had enquired 2222 for 4 mths It's just indian inside me wanted @BSNLCorporate

• 
  Love chauhan (@Lovecha69884040) reported 55 minutes ago

  If @reliancejio and @airtelindia cannot provide customers with reliable network service, they should fix the infrastructure instead of charging people for poor service. Consumers deserve better connectivity and value for their money.

• 
  AM (@artofbrandingg) reported 57 minutes ago

  Extremely disappointed with @reliancejio. Promised JioAirFiber installation by 15 Aug. Technician came, completed only KYC & left. I was then promised installation between 3–4 PM 16th August so I stayed home. I had already informed Jio that I wouldn't be available from 17/18 Aug. Then, without my consent/call/SMS, installation was apparently scheduled for 18 Aug. When I called the backend helpline, I was told it was actually scheduled for 16 Aug — yet nobody contacted me or came. Which one is it — 16th or 18th? I will not be available in 18th August. I have already paid ₹1,982.46 on 15 Aug for the AirFiber onboarding. Order: N00001F8FYHW This is far beyond a simple delay. Broken commitments + contradictory scheduling + zero communication is unacceptable from a company of Jio's scale. @JioCare Please escalate this to your senior team and resolve it immediately.

• 
  Birpal Singh Bhati (@BirpalBhati) reported 59 minutes ago

  @JioCare @reliancejio "In Badhpura village, Tehsil Dadri, District Gautam Budh Nagar, Uttar Pradesh, most of the Wi-Fi connections in our village are Jio AirFiber, which have been out of order for the last 3 days, and no action is being taken even after making a complaint."

• 
  Anil (@TheOnlyAnil) reported 1 hour ago

  @reliancejio why don’t you have real humans for customer support? Only bots. And it doesnt understand anything.

• 
  MANOJ YADAV (@MANOJYA16870109) reported 1 hour ago

  @JioCare Don't give false comfort, there is a network problem at my location, in connection with which you should file a complaint, but you guys are after the numbers, my alternate number is 9479991402, let's see what you help