Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Muzaffarnagar, Agra, Kallakkurichchi, Shikohābād, Chhindwāra, Indore, Shillong, Kolkata, Lucknow, Guwahati, Imphal, Āsansol, New Delhi, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 1 hour ago |
|
Muzaffarnagar
|
Internet | 2 hours ago |
|
Agra
|
Internet | 2 hours ago |
|
Kallakkurichchi
|
Wi-fi | 4 hours ago |
|
Shikohābād
|
Wi-fi | 10 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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tarun (@THCmonkeyy) reported@JioCare If I contact ur customer support via chat, why tf do u yall use ai or bots ??? Why can’t I sync my subscription. And when I @hotstar_helps contact u guys, u js lead me to Jio customer care like wtffff
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Vijayakumar Suryanarayanan (@svijayiyer) reported@JioCare Bhuvana - I could not reschedule. Pls help in resolving this Internet 🛜 issue
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maskabun (@maskaabunn) reported@JioCare @reliancejio i hope no one uses jio like how worst your customer support team are! A bunch of idiots can't solve a single issue!! its been more than 5 days since the issue related to jio airfiber was created & such stupid app not showing payment failed history as well.
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A (@imAbhisek_Don) reported@JioCare I rescheduled it after posting this message yesterday... Just now again it was put on hold .. with same message customer not available
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rahul (@iamrahul6667) reported@reliancejio @JioCare @jio_fiber Internet not working since 5 days No support from the company
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Junaid Bhat✳️ (@junaidbhat002) reported@reliancejio @LucknowIPL Once if you get fault there's no service nor picking up call by customer care Stuck in problems Don't go for it!!!!!!
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Kunwar Ajay Rajput🚩 (@kunwar_ajay) reported@JioCare Strongly suggest everyone to avoid JioFiber. Never seen such poor customer service. Even after continuously following up for the last 2-3 days and sharing all details multiple times, there is still no resolution. Completely disappointing and unprofessional support experience.
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Mohd Waseem (@MohdWaseemIdr) reported@_MukeshAmbani @JioCare @ConsumerCom It has been a very pathetic and disappointing experience once again.Kindly look into this matter seriously and arrange a permanent resolution at the earliest.
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vandana talwar (@TalwarVandana) reportedVery disappointing experience with Jio. Despite informing them repeatedly my previous USA international plan was active, they didn’t cancel the new ₹2550 USA plan. Customer care and store support were unhelpful. After 8 years with Jio, I’ve ported to Airtel. #Jio #JioCare
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Chirag S Rao (@chirag_s_rao) reported@JioCare THE WIFI IS SLOWED AND DROPPING OFF REPEATEDLY, BOOK A SERVICE VISIT NOW
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Kishore (@kitchu241) reported@JioCare Days are passing, yet this issue remains unresolved despite repeated follow-ups. A basic broadband issue should not take this long to fix. Pathetic service, poor communication, and 0 accountability. Escalating to senior management pls intervene immediately. @JioFiber @reliancejio
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ComplaintBox (@ComplaintBoxBom) reported@reliancejio @JioCare aaaaand again we have an outage in Colaba of your ****** fiber internet “service”. Do you guys have a business model of providing working internet for a max of 10 consecutive days before some interruption in service? Just to keep us on our toes? #FuckJio
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disturbed citizen (@inamwani09) reported@JioCare @reliancejio I am facing network congestion in my area from last 6 months now. Every time i try to reach out to customer care call gets disconnected saying it ll be resolved soon. Can you have someone reach out to me before i decide to toss out the device.
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Kanpuriya Feed (@KanpuriyaFeed) reported@JioCare 🚨 48+ Hours & Still Waiting! My service disruption complaint was raised on 28 May, 9:29 AM. More than 2 days have passed and the status is still Assigning an Engineer. No internet. No engineer. No resolution. No ETA. Is this the level of service customers should expect
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Gaurav Chakraborty 🇮🇳 (@TheGaurav1313) reportedHey @JioCare first of all your IVR menu and jio app customer support sucks. It keeps going around in circles without any resolution and no option to talk to a human. And secondly, I have recharged with the 399 pack and my hotstar is still not activated.
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Amit Vishwakarma (@amitvis04418564) reported@JioCare SR No - SR000036UTY3 was also closed without informing me, just mentioning “restart device” even though engineer already did that during last visit and issue still exists. Very disappointing and careless service despite regular payment from my side.2/2
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Pravesh Tripathi (@ptri821) reported@JioCare @JioCare It has been more than week now but no response has been given to me on the above raise service request. The issue is persisting for more than a month and multiple service request has been raised but no resolution given yet.
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Vijayakumar Suryanarayanan (@svijayiyer) reported@JioCare - still no one called. Issue not t resolved. Service Request number SR00002LEE0I we have scheduled an appointment with a Jio service engineer at your premises on 29-May-2026 between 16:00:00 - 17:00:
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Kishore (@kitchu241) reported@JioCare No,this issue is NOT resolved. Instead of fixing the problem,someone simply marked the ticket as resolved. Is this the level of service customers can expect?Broadband has been down for days, repeated follow-ups have gone nowhere, and now this. Extremely disappointed @reliancejio
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Rohan J (@UnwrapImpulse) reported@JioCare The executive has not even contacted me. I don’t know his name, number. You guys are of no help. Thank you for your poor services.
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s.wasim005 (@swasim005) reported@JioCare @reliancejio Very disappointed with JioFiber serv. I raised relocation req & it was rescheduled today. No technician visited, bt request was cancelled remark "Cust Nt Interested." It is unacceptable. I'm waiting for the installation. Plz immdt help of req. #JioFiber
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Amit Vishwakarma (@amitvis04418564) reported@JioCare @JioCare Still problem persists. Engineer visited on 27 May and said I need to wait 48 hours. Today morning he assured me he would visit again and fix the issue permanently, but he never came. Internet is disconnecting 100+ times daily and badly affecting my VDI work. 1/2
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Thagara Dappa (@DC_Kanni) reported@JioCare since morning, jio air fiber network is not connecting to internet. I have been repeatedly calling the customer service, but the call gets dropped off in the middle. Tried all the service lines and diagnostic measures. None worked. Please help me out.
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Nitish Johari (@johari_nitish) reportedWant to port my sim from @Airtel_Presence to @JioCare ,because airtel service is pathetic and worst customer care ,so @airtelindia end my airtel black plan, so i can easily port my sim..
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Mihir Mehta (@MihirMe61011001) reported@JioCare @reliancejio, very disappointed with the new JioAirFiber connection. Wi-Fi keeps dropping and Smart TV freezes every few minutes. Completely unusable service despite being a brand-new connection. Kindly resolve urgently. Hopeless service really!
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Ravi Singh (@rsingh033023) reported@JioCare Is it some kind of joke, every time you are replying that be assured but no update till now. Not even a single call to address my complaint. Don't know what to do with you guys.
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विकाश (@ChaiSuttaaaa) reported@JioCare My JioFiber Service ID and registered mobile number have been shared via DM. Kindly help arrange the uninstallation today if possible. Thank you.
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prashant singh (@PSonal1691993) reported@JioCare @JioFiber Spoke to customer executive also but even they are unable to provide any solution other than selling the new connection option. This is happening in Noida i.e Delhi NCR where these services should be readily available but they are scamming customer to buy new connections.
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Mazahar Khan 😎 (@mazharkhan512) reported@JioCare @mukeshambani566 How many months you need sir to refund 448/- honestly its like 2 1/2 months crossed no update from you people why cant you take this serious in returning refund this is just worst service bullshit.
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Plumber (@PlumbernoO1) reported@JioCare How long it will take? Don't u guys have any shame left? From 23 april it has been more than a month still ur same excuse? Even ur engineer told me that there has been an issue from tower itself so y i pay u a penny when i haven't used ur service at all?