Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Guwahati, Sūrat, Chhindwāra, Cochin, Delhi, Mumbai, Jabalpur, Chennai, Kolkata, New Delhi, Ranchi, Pānīpat, and Bānposh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 minutes ago |
|
Bengaluru
|
Internet | 55 minutes ago |
|
Pune
|
2 hours ago | |
|
Guwahati
|
Wi-fi | 3 hours ago |
|
Sūrat
|
Internet | 3 hours ago |
|
Chhindwāra
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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9to5 Cinephile (@sujithkrishna68) reportedHey @JioCare. Since today morning we are not getting Internet at my home. Tried raising ticket & going to local Jio Office. Didn't work. Service engineer didn't show up & I had to reschedule for tomorrow. Request id: SR000036G0KB Locality: Shadnagar Solve this problem ASAP.
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Shireen. Please reply I'm messaging from last 43 days, u r saying same thing. If google gemini pro for JioFiber is fake offer then let me know I will move back to act fiber net. Act fiber they resolve any issue in 24hrs, but u are taking months still not resolved
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Suresh (@Suresht2u) reportedWorst svc by @JioCare at Yercaud. Poor net loading all day, can't use WA. Thought only me but affects all. Try @airtelindia for better signal & net at @yercaud.
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Kuldeep Vora (@kuldeep7035) reported@JioCare Since last 3 days, Jiofibre is not working... Had an appointment of today morning, but rescheduled to 24th evening today... Pathetic... I regret choosing Jiofibre
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Deepak Kumar Barik (@Archeocient) reported@JioCare By DM you people are and ur care executive are ignoring. I don't need the service. I need refund. Refund asap because you people are lack of sincerity and dedication. @reliancejio @JioCare
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Samarnath Mandal (@SamarnathM) reported@JioCare @TRAI Dear Team, I'm receiving harassing calls from Jio Customer Care. Recharging a number is a customer's personal choice. Why are agents calling from non-official numbers and threatening to block my number if a recharge isn't done?
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MR (@ridwan_io) reported@JioCare This is unacceptable and extremely frustrating. Is this the level of support customers should expect? Please resolve this ASAP. @JioCare
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Ajay Rout (@IamAjayRout) reported@JioCare There has never been a resolution made. No sense of stating
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Nagesh (@nage5h) reported@JioCare This is absurd… these social responses are also from the bots. wtf is the manipulation with the human name at the end. @AkashMAmbani wtf is this shitshow your company is offering. 🤮🤮 and even asking for feedbacks on these ****** bots. 😡
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भारतीय Rex Guptaa 🇮🇳 🇮🇳 (@MeIndian9) reported@JioCare Jio TV live is being modified again and again. Now the audio language change option is not working!
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Satya Prakash (@SatyaPraka1975) reported@JioCare Still the refund is not processed. Kindly look into the issue
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suresh (@suri_mastermind) reported@JioCare As there is no service and i have to waste my time following up every now and then.. its not worth the hassle. Its been already 4 days with the complaint and this is second time in a month.. I am going with Airtel
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Darpan (@Stranger145829) reportedOrdered a Jio prepaid SIM via self-KYC, but got a postpaid SIM instead. Very frustrating and misleading experience. I clearly selected prepaid. Please fix this issue ASAP. Order Ref: NO00015EWZWP @JioCare @reliancejio
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Rohit Jangid🇮🇳 (@ankurjangid) reported@JioCare You have resolved the issue, but what have you planned regarding the service downtime from 3-May to 21-May and the day-wise loss I suffered during that period?
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Sanu Kr (@ShaunKumar9) reported@JioCare I will switch to another company. But stop making fools at the customer.
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Tapas Routray ( Munu ) (@munu_tapas) reportedHello @reliancejio Why is your network is very slow / not respond? at cuttack UPD Cc: @JioHotstar @JioCare
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NC. PROFESSIONAL NURSE 🩺💉🩹 (@NC0060) reported@JioCare @JioCare Any Response/update For this issue..... This is until same Condition, same location..... Last 3+ Yrs
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Pulkit Thakur (@70756C6B6974) reported@reliancejio @JioCare @jio_fiber Technician visits are either temporary fixes or missed entirely, complaint booking itself is broken, and every support channel just redirects to another automated system. Is there any actual human support available at Jio or not?
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Rahul (@da_bhp) reported@JioCare Router is not working. No one has visited the location. Stop giving wrong information. No enginèer has called me
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ANAND VERMA (@iamcool_jh) reported@Lawyer_Kalpana @JioCare It is waste of time and money taking service of jio
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TARUN (@manavtarunn) reported@JioCare Will I get a service extension now?
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Suraj (@whoCSSuraj) reported@jiocare Why does your IVR not let speak to customer support. It disconnects rightaway. Technician called and asked the issue Directly cancelled visit Now it tells to reschedule on app. @reliancejio @TRAI
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Bipin Bharti (@Bipi9bharti) reported@JioCare 2 may date of booking Yet 21st may no installation? Is this short duration or too long for ur service? Why it has been taking so longer?
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suresh (@suri_mastermind) reported@JioCare @JioCare which means I neither get the service nor the money for believing in your company. Is that correct ?
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Lalit de AI (@DoNothing007) reported@JioCare @reliancejio I can provude the details like: Service Request / Complaint Ticket Number Payment proof Name of installation guy along with his number Area: Pune, Maharashtra Amount illegally charged: ₹405 #Jio #JioScam
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Ambuj Kumar (@ambuj_2010) reported@jio_fiber @FibreJio @JioCare provides service to customers whom to reach for complain. Customer care even not register the complaint for the same.
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Bhavik Sonawane (@bhavik_sonawane) reported@JioCare Paid for Jio AirFiber weeks ago but installation still pending. Customer care gives no resolution and engineers keep delaying with random reasons. Extremely disappointing service. Please help in resolution.
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Arjun Mohanan (@arjun241) reported@JioCare For small net installation u need a whole month .Pathetic @TRAI need a solution on this rather than screwing people by looting like this
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare You guys checking patience’s? @JioCare worst service jio airfiber
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MAHAK DUGAR 🇮🇳 (@MahakDugar) reported@JioCare You charge for 30 Mbps but only provide 3–4 Mbps. This is completely unacceptable and feels like a fraud. Your service is highly disappointing, and it seems like you are exploiting customers instead of delivering what you promise.