Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, New Delhi, Kanpur, Pune, Nashik, Hyderabad, Salem, Nagpur, Chhindwāra, Guwahati, Jamshedpur, Allahābād, Mumbai, Jabalpur, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 27 minutes ago |
|
New Delhi
|
Total Blackout | 10 hours ago |
|
Kanpur
|
Internet | 12 hours ago |
|
Pune
|
Internet | 12 hours ago |
|
Nashik
|
Internet | 13 hours ago |
|
Hyderabad
|
Wi-fi | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bala Rajamani (@balasri72) reported@JioCare @reliancejio The Jio app, Jio customer care, and other support systems appear to be designed in such a way that customers cannot reach support to check the status of their issues or convey the frustration they are experiencing.
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vishal mani (@vishal1933) reported@JioCare When it can be resolved, if you not sure when it can be fixed then why you charging with the customer @JioCare @reliancejio India Biggest fraud and scam
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Ashutosh R (@tdashutosh) reported@JioCare @JioCare This is my final reminder to disconnect and close my connection. From this point onward, I will not be held liable for any loss, damage, or issues related to the Jio device. I am also not responsible for any future bill payments associated with this connection.
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Amit Vishwakarma (@amitvis04418564) reported@JioCare Every day I wait expecting someone will come and resolve the issue, and by evening I see the ticket has been closed again. This has been happening repeatedly for the last 15 days. This clearly reflects poor complaint handling and a lack of accountability.(2/3)
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Shashmit (@plutopands) reported@reliancejio I don't know what you did but the quality of internet is terrible, half of the places I go the internet struggles, call drop has doubled.
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CA Kunal Agrawal (@CAKunalAgrawal) reported@JioCare Still issue not resolved
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ARV (@augustine_roy) reported@JioCare Stop the template replies. Get the issue resolved. Why it takes a week? Will you extend the recharge date for days lost?
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Mahavir Jain (@mkjainveer) reported@JioCare @JioCare SR0000372667 no update till now . You guys are complete fail in hyderabad 2nd it hub of India . Sorry worst service From last 5 days my wifi is not working still no solution in hyderabad city
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JIGS JD (@jigs_jd1806) reportedIt’s been 24 hours with ZERO Jio network in [ Dahewan - 388550 ]. Total loss of connectivity is impacting work and daily life. Why is it taking so long to fix? @JioCare @reliancejio #JioDown #JioNetwork I m just FED up from jio last option is port airtel is best
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Gautam Agarwal (@gautamag5909) reported@JioCare Again they have reschedule. Its more than 4 days and no one from them to help
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Devraj Shellagi (@devraj_shellagi) reportedIt's 6th day still nobody contacted me to give sim and u people have swallowed my money and time.. totally ****** experience from Jio even before joining..glad I will never join Jio.. happy with Airtel..@JioCare @reliancejio @TRAI Order no. NO00015F8HNL. #Port.
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ಗೌಡಪ್ಪ ಬಿರಾದಾರ GOUDAPPA BIRADAR (@GA_BIRADAR) reported@JioCare @reliancejio Despite raising complaints via phone, email, and Twitter, my issue remains unresolved. At this point, please just allow me to collect my SIM card from the nearest Jio outlet. #Jio #jiocustomer
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Akhil (@akhilteja099) reported@JioCare @JioCare we will reconsider to continue if our issue is resolved we are facing wifi issue from past 7 days but not one attending.
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Ankur Sinha (@ceodaemontech) reported@JioCare First of all I do not understand why you are using a social media platform to deliver service, when your enterprise has already invested a hefty amount on IT infrastructure in the name of customer services.
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Travel Blog & Industry (@Excursionist_GP) reported@JioCare @JIOAIRFIBERIN , Dear Customer, Service request no SR0000379BFT has been raised in your account. You will receive an update for this request by 02/06/2026 13:38. Till now automatically rescheduled 02 times, no technician has visited to check the issue. Please assist.
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Chinmay Pujari715 (@pujarichinmay7) reportedI'm facing slow internet speed and continuous buffering. I've complained about it but the situation is same . Please look into it @reliancejio @JioCare @reliancejio
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अरुण शर्मा🇮🇳 (@arunkrsharma007) reported@JioCare My family is unable to watch TV and i think you can't solve this issue until August last because in haridwar it will be crowded till then. And @reliancejio never thinks of their customer convenience, every year we suffers from the same issues. #jiofiber
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Rajmohan Singh (@Mrsinghforu) reported@JioCare Every month you guys are having the issue then what your company charge so much ? Getting speed of 2 mbps down load .. is this joke ..in my area UP east ground technical staff say that there is nothing In there hand until a tower frequency is increased.
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vishal mani (@vishal1933) reported@JioCare @reliancejio 9+ months,still no resolution.took my number but never called. Only payment reminders arrive while internet and STB issues remain unresolved.Every complaint gets the same excuse,no action. Charging customers without providing proper support is unacceptable.
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Tanmoy 🇮🇳 (@tanmoyghosh) reportedVery Bad customer treatment from @reliancejio , @JioCare Last year jio increased the internet prices by 20% , this year they have stopped 1GB per day plan , poor service at NCR ; porting to @airtelindia Ambani is now looting India , therefore no movement in RIL in last 5 years
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Ashwin Aravinth (@ashwin_aravinth) reported@JioCare @_MukeshAmbani @reliancejio In the area of Nadunalumoolaikinaru in the Tiruchendur area, there has been no proper network since 16.00. This has caused a huge loss. Compensation for this loss should be paid on their behalf.
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Prateek Khandelwal (@Prateek_1312) reported@JioCare @reliancejio booked jio fibre thru jio agent and now agent is not picking up the call and no updates on installation Order id : NO0001DT5VLO Please help
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Bala Rajamani (@balasri72) reportedI am unable to reach customer care — whenever I try calling, the call gets disconnected after stating that a service ticket has been created and that a support engineer will visit my place. However, no one has visited in the last three weeks. 2/3 @JioCare @reliancejio
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Samit Bisen (समित बिसेन) 🇮🇳 (@samitbisen) reported@JioCare There's been no response. Neither have you called back nor responded on DMs. Please cancel my order and provide the refund. I do not wish to proceed with this request anymore.
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Ankur Sinha (@ankursinha2608) reported@JioCare When will you guys understand my problem which I have been facing for the last 2 months now. I am tired of this issue and no solution from your side .
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Abhinav Shrivastav (@abhinav0603) reported@JioCare Still my problem persist
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Bala Rajamani (@balasri72) reportedFor the past three weeks, my Jio internet service has either been down or highly intermittent. There has been no response to my service ticket(s), and they are automatically closed after a couple of days with the status marked as "resolved." 1/3 @JioCare @reliancejio
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सम्राट सुरेन्द्र मौर्य✳️ (@surendram898) reported@x__rohit_0 @reliancejio @JioCare I have ported my Jio number, their network service is very poor, they charge full amount but they cheat in providing the network, they are thieves.
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Chandrasekhar (@PernatiChandra) reported3 days Worst experience in #Atmakur town,nellore dist. No 5G No4G Only buffering daily data waste using another network @JioCare🚫
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Naveen (@mandalinaveen) reported@reliancejio I have raised the request for Jio broadband relocation. For the last two days I am getting a notification about the technician appointment but no one turned in. Please help.