Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mumbai, Pune, Bengaluru, Sūrat, Vadodara, Chennai, Coimbatore, Udaipur, Vasco da Gama, Ahmedabad, Gurgaon, Patna, Hyderabad, and Cochin.

City	Problem Type	Report Time
Chhindwāra	Internet	1 hour ago
Mumbai	Phone	2 hours ago
Pune	Wi-fi	2 hours ago
Bengaluru	Internet	3 hours ago
Sūrat	Internet	3 hours ago
Chhindwāra	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deep@gmail.com (@wpultimate) reported 16 minutes ago

  @JioCare Final word for Jiocare if issue not solve today (11/07/2026) then please remove your connection I don't want your service.

• 
  Meghana (@maggisur13) reported 16 minutes ago

  @JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.

• 
  Alok Anish (@alokanish5) reported 17 minutes ago

  @JioCare @reliancejio It’s been over a month, and my ₹1,200 relocation fee refund is still pending. I called customer care 24 times, and every time I get the same promise: “It will be processed tomorrow.” Very poor customer service. Pls process my refund immediately. #JioFiber

• 
  Abhijeet Sen (@abhsen13111995) reported 24 minutes ago

  @JioCare Again the same issue. Nobody is coming.

• 
  Stock-Matrix (@MaxsShare) reported 26 minutes ago

  @JioCare The engineer visited and fixed the issue, but the internet worked for only one hour. Now the same problem has occurred again. Please arrange an immediate resolution. This issue has still not been fixed properly. SERVICE NUMBER AGAIN SROOOO3AXVQJ

• 
  Himashu Tyagi (@tyagiji2611) reported 27 minutes ago

  @JioCare You're replying so quickly on X. I wish your ground-level service was just as fast. On the ground, your service is absolutely zero. Extremely disappointing.Let's see how long it takes you to resolve my issue. Otherwise, I'll have to switch to another internet provider.

• 
  राजस्थानी ऊंट (@rajasthaniunt) reported 28 minutes ago

  @JioCare @JioCare I have received your team's response, but the problem remains unchanged. Please let me know when the "No Internet Connection" issue that occurs during the evening and night hours will be resolved. Customers need solutions, not just ticket numbers and standard replies.

• 
  Ashish Palav (@palav_ashish) reported 28 minutes ago

  @JioCare so basically no response for my resolution yet?? Almost a month now since we're chatting only chatting. Zero resolution. Zero home visit by your qualified engineer. And zero replynfrom your team since the last 5 days!! Keep it up keep it up

• 
  Rao Vikash (@vikashrao14355) reported 30 minutes ago

  @JIOAIRFIBERIN @JioCare @JioChat trying to connect to Jio customer care for WiFi frequent disconnections since the last one month, but unable to connect via call or chat. It's a very worst experience. Sorry to say but if you are able to support customers then why run services.

• 
  Ganesh Prasad Bhat (@GaneshPrasadBh2) reported 30 minutes ago

  Hi Team, We have raised a relocation request for jio fiber with request id SR00003AGZ3X a week back and now the request is showing closed with remarks customer not giving appointment. Its ridiculas way closing ticket by the vendor. Request your intervention here. @JioCare

• 
  Chaitanya (@chaitanyathakur) reported 31 minutes ago

  @JioCare @reliancejio it's been three days since my jio fiber is down. The service request SR00003AAJPV is being postponed to the next day without my control or any communication from your end! This has happened twice withing a month's time frame. Kindly expedite a resolution.

• 
  RaviSankar (@veeru1962) reported 32 minutes ago

  @JioCare @reliancejio Nothing is happening what kind of service is this its 3 days now no one can give a resolution

• 
  Prashant Saxena (@Kaala_Daku) reported 33 minutes ago

  @JioCare You look yourself, they closed complaint without visit and solution... its happening to me 4rth time in 3 days...

• 
  Himashu Tyagi (@tyagiji2611) reported 37 minutes ago

  @JioCare I've made 20+ calls to Jio Customer Care in the last 2 days. Every time, I get a new promised resolution time, but the issue remains unresolved. Such poor service from Jio. Do customers have no value at all? #JioFiber #CustomerService #PoorService

• 
  Devichand Patil (@devdpatil) reported 38 minutes ago

  @JioCare My relocation order CO0001T4QNMT is pending since June 27, 2026. There is no support on the JioApp.

• 
  rappan rappi rap (@Datarsahab) reported 39 minutes ago

  Pure arrogance & zero accountability from @JioCare 9th day without Internet. Prepaid Internet for a year, no technicians have come in despite the scheduled visits. Your customer service is shite. Couple of numbers shared, when called, they said- dusra internet lagva lo.

• 
  Satya G (@gopajyosyula) reported 39 minutes ago

  Looking for @airtelindia fiber connection, don't know whom to reach ..?? Customer care is not connecting @reliancejio @ACTFibernetHYD I am thinking to consider you as well

• 
  PAWAN MALVI (@PAWANMALVI4) reported 41 minutes ago

  @JioCare Jio never delays recharge payments by even a minute, but customers are expected to wait indefinitely for service restoration. This is extremely frustrating and unacceptable. Please escalate this issue and arrange an engineer visit immediately.

• 
  Vishwas (@Vishwastp89) reported 41 minutes ago

  @JioCare 5g network down in mathikere Bangalore from afternoon

• 
  समाज सेवी (@samajsevi009) reported 42 minutes ago

  Hi Jio Team, I have been noticing for quite some time that the Jio 5G network is showing in my area, but the internet either does not work or is extremely slow. Kindly check the network issue in my area and resolve it as soon as possible.@JioCare @reliancejio @JioHotstar

• 
  JioCare (@JioCare) reported 44 minutes ago

  @HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)

• 
  Soumitra Khatua (@Soumitrakhatua9) reported 44 minutes ago

  @JioCare @JioCare How Will i get refund? And I don't even cancel then why refund? I paid 9 days ago for the service. Then why I will going to cancel. Assigned person not picking up my call from last 8 days.

• 
  naveen sharma (@naveenvats936) reported 46 minutes ago

  @JioCare My JioFiber has been down for the last 13 days. Despite multiple complaints, emails, and follow-ups, the issue is still unresolved. My complaint (SR00003AQ95D) was closed without fixing the problem after the engineer asked me to share the OTP. This is unacceptable.

• 
  sunama patro (@SunamaPatro) reported 48 minutes ago

  @reliancejio @JioCare prepaid consumers are facing seriously slow network and 5G speed at locations like Tikabali, Kandhamal and Bhanjanagar, Ganjam, Odisha. The data speed is too weak and it takes ages to download even a Web page and open an app even. Kindly look into it.

• 
  Dheeraj Talwar (@TalwarDheeraj) reported 51 minutes ago

  @prakharashukla @JioCare What’s even more frustrating is that they’re now claiming the visit couldn’t happen due to “extreme weather conditions” in my area. I’ve repeatedly raised this with customer care, but the response is almost comical: “Please be patient, engineer apne aap visit kar lega.” .

• 
  Sanjiv Gaikwad (@GaikwadSanjiv) reported 51 minutes ago

  @JioCare My internet service is stopped since 7th June 2026, evening. I have already raised complaint on 8th June 2026 morning. Request ID is SR00003AJWDD. Yet no response is done till now and the problem is not resolved yet. Kindly resolve ASAP.

• 
  Giરીsh નેgi (@girishnegi5) reported 51 minutes ago

  @reliancejio is looting people in the name of relocation of fiber connection. First they take relocation charges and then do not relocate the connection not refund the money back. This is pathetic. In the name of customer service AI CHAT BOTS ARE COMMENTING.

• 
  Kick Buttowski🙂‍↕️ (@AparajitaBhara2) reported 52 minutes ago

  @JioCare Do you or do you not provide optical fibre connection in my area? Because there are clearly two different things happening. Your local engineers say that I cannot get an optical fibre connection while your customer care agent says I can only get this connection.

• 
  vishal kotar (@vishalkotar) reported 60 minutes ago

  @JioCare hi my name Vishal kotar my mobile no 9004007860 I have applied for new connection for home in Navi Mumbai Airoli but the Technician is so rude not responding

• 
  Sayan Bose (@06sayu) reported 1 hour ago

  @JioCare Experiencing very poor internet service from last Saturday. Expecting to get resolved. Tried to connect with 198 as well. But no resolutions. Please check and resolve ASAP. PIN code: 758001 District: Keonjhar State: Odisha