Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (60%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Dombivli, Kolkata, Nagpur, Vadodara, Lucknow, Bengaluru, Mumbai, Indore, Delhi, Ahmedabad, Hyderabad, Noida, New Delhi, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 14 minutes ago |
|
Dombivli
|
Total Blackout | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Nagpur
|
Phone | 3 hours ago |
|
Pune
|
Wi-fi | 4 hours ago |
|
Vadodara
|
Wi-fi | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish (@manishj507) reported@JioCare no thanks, today i will portout. suffering bad service from 6 months. JC34 Loni Ghaziabad, Poor service, no solution
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Nishant Chauhan (@nishant_ch) reported@gauravcsawant @reliancejio Tower khraab ho gya?? He can't even say that it was vandalized by goons & now they are regretting it because they are left without any network. Let them stay like this for a while
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Dr Krunal Pipaliya (@darkkaos) reported@JioCare @reliancejio Poor network connection when I needed the most. I repeatedly complaint about it. But everytime got the answer, it will be rectified. But when? It's already 4 months. Are u indirectly telling customer, change the network? Not expecting something from Jio.
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Mohammad Abu talib (@Akramtalib) reported@JioCare Worst service I did recharge of 555 and 569 on my father's number and it got failed but money deducted and hasn't been refunded. Have been using the service from the launch but looks like finally have to switch to other network coz of service im getting
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Sandip Patil (@Sandippatil_Can) reported@Airtel_Presence @JioCare Hello Gd mrng... We r from Canara Bank Madel Branch Tiswadi Goa 403102...We need lease line for our Madel Branch....... Pls contact us.... 08322239069 9870710350 We already hv lease line from @BSNLCorporate but service is not good.... We want backup.
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Sandeep Gupta (@sandeepblore) reported@gauravcsawant @reliancejio Speaking in measured words Looks like he is very sacred To me it looks like damage control more than anything else
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Vinay singh (@vinny296) reported@Airtel_Presence @airtelindia @JioCare I am shock airtel is making noice by striking that every customer is important and still no response from there end. Its time to switch now..
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Bhavesh (@Bhaveshh27) reported@reliancejio @JioCare How pathetic are you helpline services. I called Jio care and they weren't able to solve my problem. I went to Jio care,the person available there has no correct way to speak to customers and he clearly said no to me. This is the way to treat a customer?
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Arvind Yadav (@arvindyadav4443) reported@JioCare Very very poor network. Its 2g speed. Sidhari azamgarh east up 276001
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Vinay Sharma (@vsharma2310) reported@ViCustomerCare But i also have @JioCare ' sim but never faced this problem
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Sharmee Divan (@soulsearch4444) reported@reliancejio jio fibr not working since 2 weeks. Please help. Been calling customer service but no use. Tardeo Mumbai area.
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Aatmbodh Sansthan (@AatmbodhS) reported@JioCare In last 2.5 years nothing have been done by u ppl You can't commit the date its ok but can you commit the number of years it will take... So many ppl using internet after purchasing recharge not for free... its not our problem
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Mehraj Shaikh (@i_m_mehraj) reportedSince 3 years I am using @reliancejio SIM but now the tariffs are very high and always gives network problem.
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Meet Ashar (@asharmeet02) reported@JioCare @reliancejio disappointed with your service. I sent an email on 25 December, requesting relocation of Jio Fibre from Thane to Mumbai. I received an email saying I would get a revert in two days. I still haven’t received any response. Can you please expedite this?
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Aatmbodh Sansthan (@AatmbodhS) reported@JioCare @TRAI Please take some corrective actions to restore your Network Connectivity... its useless... i am talking for whole village of 3200 People... all are being tortured You ppl start begging like beggers before 3-4 days of validity, why don't u take care of nw
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Hotel Locks India (@hotellocksindia) reported@JioCare I am trying to port out from jio since 25th Feb 2020. I am an active JIO user with sufficient balance to port out. Called jiocare where evrytime I am told that due to network outage I can't get upc code and jio team is fixing this issue. Today is 30th Dec.
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मेरा देश मेरा घर (@gshyam648) reported@_MukeshAmbani @reliancejio please take the inaction by Punjab government serious and protest against it by not restoring service in Punjab without bringing responsible people to justice. It’s not your fault.People of India supports & appreciate your company for serving country
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Chandru Thyagarajan 🇮🇳 (@ChandrasekarT) reported@JioCare Unacceptable service. Requested MNP to Jio 2 months ago. An agent showed up y'day. 4 of us at home decided to switch. The guy captured our names, DOB & addresses all wrong, in spite of referring to our aadhaar cards. I need these corrected asap pls.
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Pradeep Kumar Selvam (@PradipSelvam) reported@JioCare Day 8. Finally Service person showed up and said the issue must be fixed from backend and raised a new SR. It took 8 long days to service person to visit the premises. How many days will it take to fix it? 😤
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DIWA KANT JHA (@DiwaJha) reported@reliancejio Why my data plan became slow? We all know that date remain change after 12:00 am,then why data will reset after 02:00am?
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dharampal s rawat (@dharampalsrawa1) reported@JioCare Such big irresponsiblei people Liers .. Worst experience
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Sudipta Maitra (@sudipmaitra) reported from Gurgaon, HaryanaWith @Airtel_Presence @airtelindia services so poor in the heart of Gurgaon that it seems they are handing over me the business on a silver platter to @reliancejio. Sad end.
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Shilpa Ramesh (@ShilpaR68126205) reported@JioCare so disappointed. After raising my concern here a service request was created. No calls yet. When I try to track I get no update. I need to simply discontinue my service, why is that taking so long? Or are you afraid to give me refund? SR000013JB6E
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JATIN MEHTA (@JATINMEHTA99) reported@reliancejio @JioCare whenever we called to customer care, observe common cassette playing everytime : in your area observe speed slowness and it will take time, something liks this. Dont try to make people fool with such way
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Manish (@Manish48388607) reported@reliancejio Hello Sir/ma'am, I have requested for jio broadband service at my home but the engineers are saying it is not possible as they provide up to 70 MTR distance from last location. Can anything be done in this case.. As we have only AIRTEL in our locality. 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
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Shahzeb Alam (@Shahzeb75295507) reported@JioCare Same Answer 30 times. God Knows when your team work and when my problem get resolved. @JioCare Why don't you reveal your actual speed in Kolkata? Jio has no more Jio dear friends.
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Kshitij Ghevde (@kshitij_ghevde) reported@JioCare Poor Network @JioCare
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Ghanshyam (@ghaniahuja) reported@JioCare once again issue of network in Ulhasnagar and Ambarnath no data and customer care messages are you are in low network area, does that mean that I should change my place of residence ?
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Ujjwal yadav (@iujjwalyadav) reported@reliancejio Internet of jio is very slow in Gorakhpur gida, people living in it are having a lot of problem in running internet, please get it fixed.
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Nishant Verma (@Nishant85042477) reported@reliancejio What a failure to improve service regarding slow internet ( Service request SR000013B6MB) by @JioCare team.