Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Bengaluru, Kolkata, Shillong, Coimbatore, Agra, Bhopal, Pune, Mumbai, Shiliguri, New Delhi, Chhindwāra, Chennai, Indore, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 52 minutes ago |
|
Bengaluru
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Shillong
|
Wi-fi | 2 hours ago |
|
Coimbatore
|
Internet | 3 hours ago |
|
Agra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.D.Siddaramu (@sanjana030709) reported@JioCare @jio_fiber Hi its been 4days now, nobody has visited to fix the internet issues. I have SR and time slot was also was given (08 may 6 -7 pm), Unfortunately nobody visited? Why? Check Thank you
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desi style (@vedtiwari18) reported@JioCare Poor service 😠
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Shekhar Dewangan (@Shekhar_Dew) reported@JioCare This is very pathetic behaviour on your jio fiber service I've made a request to relocate on 28th may but till date no one has visited or contacted me.4-5 times you have changed appointment time from your side. my complaint was closed without even resolving my problem.
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Vijay Singh (@VijaySingh26094) reported@JioCare I'm experiencing no network signal in my area, with dropped calls, and intermittent incoming and outgoing calls. The internet doesn't work at all. No internet connection is available. I'm getting such a poor network today. 7503268771
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Rahul Biliye (@rahulbiliye) reported@JioCare @reliancejio @jagograhakjago yesterday,Recvd msg saying will provide update in few hours and I see no update on neither cancellation neither refund. Support team simply typing msgs saying team is looking into the issue on priority from 11 days now.
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Pawan Punjabi (@PawanRpunjabi) reported@JioCare Are you willing to register a complaint? Because your team will ask me for a complaint number to compensate for the loss of days due to your poor services
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Akram khan (@Akramkhan4884) reported@reliancejio @RCBTweets Dear Jio Support Team, I had requested a prepaid SIM connection for mobile number 8595644840, but a postpaid connection has been activated instead. This was not requested by me. I kindly request you to convert this number to prepaid immediately or cancel the postpaid activation
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JioCare (@JioCare) reported@Saathvikha22013 @reliancejio Hey Saathvikha, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after (1/3)
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Shrenik Jain 🇮🇳 🔆 (@Shreniksjain) reported@JioCare Then why service is suspended? When you will be charging us for these 2 days. Now billing cycle will start from day when we make payment?
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Parth MN (@parthpunter) reportedAlmost a week later, @reliancejio has only sent me DMs assuring me that the problem will be fixed. One guy called and said I'll call you back and vanished. Pathetic service.
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Hari Lakshmanan (@hari_lakshman) reported@JioCare @JioCare Still no resolution. Repeatedly getting “appointment rescheduled” updates, but network issue continues. SR000035CGAJ is still unresolved despite multiple escalations. Please share confirmed engineer visit & resolution timeline.
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Somalin Das (@Somalindas01) reported@JioCare I still don’t see any update on the escalated service request ending with 35L2SZ and the expected resolution time is showing 10:38pm 11th may. The first request for this issue was raised on 7th May 8.40pm. What kind of a pathetic service is this?
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare @TRAI fade up of your copy paste repeated same messages. You don't have solution. Just passing the time. Pathetic service
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Manish Nagpal (@ShriJiDasi) reported@JioCare complaint number SR00002L0E5S was raised on May 09. Till now connection is not working. Already rescheduled once after that because Your engineers do not visit. No communication. Now I can't connect to live agent on chat support call n Or 18008869999?
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Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported@JioCare @JioCare First you reopen the service request then check DM I have already shared this. If you want me to share here in this thread let me know. The service request must be reopened now until the refund is processed. Do you understand?
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inder (@ininderjeet) reported@JioCare what a poor service, Landline no. 011- 35643427 and internet services are down since yesterday. I am only getting fake assurances from your team with multiple TAT for issue resolution but problem is still there. All my office work has been badly impacted.
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PuneitM (@PuneitMishra) reported@reliancejio Slot option is given by Jio only, now after 24 Hours I got a call from Representative stating it was a Sunday yesterday, what the customer care not aware it is a Sunday before giving me a slot. Why was the slot assigned to me if Sunday is off for Jio support
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Soumyodip Thanadar (@iamsoumyodipT) reported@JioCare I have an issue with Jio TV. Please check and sort it out. I had already mentioned in DMs.
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Jaskaran singh (@Jaskara91882781) reported@JioCare Amazon prime ott service was free with my plan …but this msg was they will charge for Amazon prime from 14 may
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Pratty (@pratty_prat) reported@JioCare Can i get an update please? Was promised a 24 hour resolution. Nothing yet.
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Avneesh Shukla (@Avneesh23969058) reported@JioCare @reliancejio Sir, my Jio TV hasn't been working for the past six months. I am unable to even connect a call to Customer Care from my phone. I am extremely frustrated. Please help me out. Avneesh Shukla Mankapur Gonda 9161140587
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Manigam Mukesh (@manigammukesh) reported@JioCare Hi still the issue is not resolved
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Faisal Alam (@_Faisal_Alam_) reportedAny update on SR000035L5GZ @JioCare kindly escalate... If my issue not resolved today I will move to consumer court @jagograhakjago please help me sir jio is frauding with customer
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Jai Berry (@berry_jai) reported@JioCare Your customer care team over call is extremely unprofessional,unwilling to understand the issue and when asked for an escalation, abruptly cut the call Horrible service @JioCare @relia
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Rahat Ali (@ali_rahat_) reported@JioCare Issue is not permanently resolved, no technician come to resolve neither I got any call to help. How poor service you provide with Jio fiber is known to Whole India and how badly you are looting us. Other service provider at least come to location and visit to check
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Yogesh Lohia (@yogeshlohia2) reported@JioCare On connecting with the customer care, they are of the view that there is no slot available
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Mahek Shah (@MahekShah1) reported@reliancejio @JioCare why always between 12:30 to 5 the internet speed is slowed down. And no one is ready to answer to queries?Additionally till now relcation amount is not credited even after submitting the router 5 months back
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Sajid khan (@imsazidkhan) reported@JioCare it's been 11 days without internet They can't even send an engineer to fix . Shame on you
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Vijai Anand (@vijaianandn) reported@JioCare @reliancejio Service Request SR0000352NP3 dated 4/5/2026 is still pending for over a week. Jio Fiber wiring is broken & I have no internet. Unable to get any support. Please send technician immediately for quick resolution. Urgent
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Abhinaba Chatterjee (@chatterji_abhi) reported@JioCare No updates? What’s the problem in cancelling an order and issuing a refund? @reliancejio