Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, New Delhi, Thiruvananthapuram, Indore, Sūrat, Patna, Chhindwāra, Āsansol, Shimla, Ahmedabad, Dhār, Coimbatore, Delhi, Hyderabad, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 1 hour ago |
|
New Delhi
|
Phone | 3 hours ago |
|
Thiruvananthapuram
|
Wi-fi | 3 hours ago |
|
Bhopal
|
Total Blackout | 4 hours ago |
|
Indore
|
Wi-fi | 5 hours ago |
|
Sūrat
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Venkatesh Achinthalw (@raju_venky) reported@JioCare Who have you an update that issue has been resolved. No one visited to check . They are giving you a flasi information This is fraud information. No technician visited
-
Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare @JioHotstar After dealing with similar issues over the past year, this raises serious concerns about the reliability of the service and the way customer issues are handled.
-
Veeranna Babu (@VeerannaBabu) reported@reliancejio @JioCare Jio Fiber service interrupted, However, the bill has still been generated. Why should I pay the bill for the period when service was not provided for more than a month? Along with restoring my service, the bill generated for the downtime must be waived.(2/2)
-
Jaspreet ***** (@jaspreetwilly) reported@JioCare Ok, I responded with details as issue remains unaddressed.
-
Ajay C. Manwar ( Official ) (@Ajay_C_Manwar) reported@reliancejio @JioCare i have ott pass but all ott not working and your customer care don't have any option for this problem.
-
rj_t (@itzrajatde) reported@JioCare @Simisum94 Dhar mp jio server down
-
Shubham Kumar (@HeyyyyShubham) reported@reliancejio Just now I randomly got a call that if I will not recharge my number by today EOD my number will be shut down. For how many days I can go without having any active plan on my number? @JioCare
-
Jaspreet ***** (@jaspreetwilly) reported@JioCare Regarding JIO fiber issue with SR SR00003CXR5R, technicians is ot answering calls. With reschedule I am getting time slot for tomorrow and is not acceptable. Connection is impacted for more than 2 days .
-
Tushar Badhe (@tusharbadhe07) reported@JioCare @reliancejio jio AirFiber and Jio mobile network have been down in my area since Friday. I've called customer care multiple times, but the issue is still not resolved. This is causing major inconvenience while working. Please resolve it urgently. #Jio #JioAirFiber
-
ashwani kumar (@luvaashu) reportedUnusable network + bad service behavior. Is this how you treat loyal customers. Mobile: 7004844875 @reliancejio @TRAI #Jio #CustomerService #JioNetwork
-
Digital Pardeep🇮🇳 (@digitalpardeepp) reported@JioCare I cleared my Jio Family Postpaid bill yesterday, but all family numbers are still disconnected. Since yesterday, your team has only been saying “15 minutes”, yet it’s been over 24 hours with no resolution. This is unacceptable. Please restore all numbers immediately.
-
EroSennin🚩 (@eroerosennin106) reported@JioCare Instead of answers, I repeatedly heard that I was a "valued customer." No usage records. No escalation to a technical team. No explanation. Just scripted responses repeated over and over.
-
Sahil Khan (@Sahilkhatech) reportedPathetic service, @JioCare! 😡 Since 9 PM, JioFiber, AirFiber & Jio mobile network have been completely down in Dhar (MP 454001). This isn’t the first time—your service has been unreliable for a long time. Completely unacceptable! #JioDown
-
Ritesh 🔆 (@_consultinguy) reported@JioCare @JioCare i want my money back. This is very poor service.
-
VISHAL POOJ (@VISHALPOOJ) reported@reliancejio @JioCare complaining from 18 months but no solution for network
-
random thoughts (@dimag_kharaab) reportedHello jio care I want to relocate my jio connection. And I have raised request for this also. But upto now, no response from any of your support staff. Can you please help me to relocate my JioFiber connection. Please @JioCare
-
Charitha Burri (@BurriCharitha) reported@JioCare @JioCare since yesterday you didn't assign any engineer. Our service request is still open and how long you need more?
-
Nitin Saini (@imNitinsaini) reported@JioCare @JioFinance1 jio bank mai problem hori , maine customer care m call ki , 20 minute ho gye computer hi bolra ,, matlab itna faltu time hai kya customer kr pass ,, worst service jio
-
EroSennin🚩 (@eroerosennin106) reported🧵 I have a serious issue with @JioCare #JioFiber. My monthly plan includes 3300 GiB of data. I recharged on 1 July. My billing cycle ends 5 Aug. Yet on 31 July, my internet suddenly stopped because the Jio app said: "Data Exhausted."
-
Ritik (@ritikmgarg) reported@JioCare It’s been 5 days and my connection still isn’t install. Such a ridiculous service @reliancejio @JioCare
-
Pradeep Kumar (@vigilantggn) reported@JioCare Team who needs to mark the issue as closed ? As a customer, I am confirming issue got resolved at my end.
-
Bikram Kumar (@BikramSpeaks) reportedJio team unable to resolve the issue. Multiple attempts being made from this end but resolution. Jio team is saying voucher is processed, but no such voucher is available in voucher section. SR000039SF9V. @JioCare @TRAI
-
bharat_ka_aam_nagrik (@indar) reported@JioCare I booked a JioFiber connection and paid the required amount. It has now been two days, and despite contacting customer support several times for updates, my connection has still not been installed. The issue remains unresolved, and I have not received any clear timeline.
-
Amit Sharma (@aksharec) reportedSuch a worst service. First your so called oversmart guy came and sold me fiver with ott saying that you can change to normal only fiber anytime and now when i asked to change, i need to apply for a new connection. Fraud has also some limit but not you guys @JioCare
-
Mohibbul Haque (@MohibbulHaque3) reported@JioCare i Submitted all Details But You agent Say's it's Temporary Issue but I'm from 2 years what temporary 😡
-
CroodPhoenix (@CroodPhoenix) reported@JioCare My jio air fiber payment which has been done is not reflecting in your server hence you have disconnected my internet. Which is pathetic as a service provider. The bill was generated yesterday, the payment is done this morning and yet you guys are in such a hurry to disconnect it
-
vai@jpr (@jpr_vai) reported@JioCare already sent on email all details. Without resolving issue, got email from your side that issue has been solved. What one can expect from @jio_fiber ?
-
shanavas (@shanava71576177) reported@JioCare @JioCare 9DAYS NO INTERNET in Pattambi, Palakkad, Cable damaged. Promised technician visit today - NO SHOW. Supervisor not reachable. Nodal & Appellate no reply. JioFiber ID: [MAC ID:B4A7C6DB50A8,Pls help @DoT_India
-
Arun Prasad (@aruntechnocrat) reportedFive days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.
-
श्री (@SH45730878) reported@JioCare @JioCare still no resolution and update on what's going on with the issue. Looks like everyone is absolutely clueless on the status. Great going!