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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Dimāpur, Chhindwāra, Bengaluru, Jamshedpur, Hosūr, Pune, Shillong, Panaji, Chennai, Patna, Delhi, Kolkata, Nanded, Kanpur, and Meerut.

CityProblem TypeReport Time
Dimāpur Internet 2 hours ago
Chhindwāra Internet 5 hours ago
Bengaluru Internet 5 hours ago
Jamshedpur Wi-fi 5 hours ago
Hosūr Internet 7 hours ago
Pune Phone 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

  • rajivgurjar99
    Rajiv (@rajivgurjar99) reported

    @JioCare Well…. I an still facing issues and isnt resolved

  • sabarii_shankar
    Sabari Shankar (@sabarii_shankar) reported

    My Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare

  • pranav13560
    Pranav Sharma (@pranav13560) reported

    Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare

  • DaisyTamuli
    DaisyTamuli (@DaisyTamuli) reported

    @JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio Please escalate this matter and provide a proper resolution instead of repeatedly closing complaints without resolving the underlying issue.

  • Parkashthakur0
    P (@Parkashthakur0) reported

    @JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train

  • NawabAr09113077
    Mohammad Nawab Arzoo (@NawabAr09113077) reported

    @reliancejio I have received a JioFiber bill for an amount that I do not recognize and have never authorized. I have no knowledge of this bill/account/charge. Please investigate immediately,JioFiber account or outstanding amount associated with my details. #Jio #JioFiber

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

  • JAYCHANDMAURY88
    Jaychand Maurya (@JAYCHANDMAURY88) reported

    @jiocare jio 5g speed is very poor pls speed up now ...

  • iamArindam7
    Arindam (Arin) (@iamArindam7) reported

    @Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.

  • SheikhMahabubE1
    Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported

    @JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank

  • Indias_pride
    Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported

    @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

  • divscar
    DivScar (@divscar) reported

    @JioCare just doesn't help and the network sucks

  • AbhiSinha2003
    Abhi Sinha🚩 (@AbhiSinha2003) reported

    @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

  • ModupalliJd
    MODUPALLI JAGADEESH (@ModupalliJd) reported

    @reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork

  • Yadaven77467000
    Yadvendra Arya (@Yadaven77467000) reported

    @AbhiYad85584063 @JioCare @reliancejio Very bad network system

  • SwapNil17533331
    Swap_nil (@SwapNil17533331) reported

    @JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    @RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣

  • tramakar
    ramakar thakur (@tramakar) reported

    @JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

  • evabuilds
    eva (@evabuilds) reported

    @JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this

  • ursMaheshRudra
    MaheshRudra (@ursMaheshRudra) reported

    Worst signal @JioCare 😭😭🙏🙏

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team

  • dannygohain
    danny b.gohain (@dannygohain) reported

    @JioCare how do i enable international roaming in my pre paid mobile connection in canada my number is from assam circle . I cant be physically present in India soni need a resolution asap as I am facing major issues