Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Gurgaon, Chhindwāra, Allahābād, Kanpur, Raipur, Karnāl, Bhopal, Guwahati, Mumbai, Jabalpur, Kolkata, Indore, Bengaluru, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 21 minutes ago |
|
Gurgaon
|
Phone | 35 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Allahābād
|
Phone | 1 hour ago |
|
Kanpur
|
Internet | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Anand Saini (@AnandSaini13) reportedWrost service of @JioCare @reliancejio .. 5G network Enabled h or jb 4G network Show Hota h to automatically 5G nahi aata ,Phone ko hi reboot Krna pdta h
-
priyam jain (@JainPriyam667) reported@JioCare @JioCare I am still waiting for resolution
-
Raj Mishra (@RajMishra_26) reported@airtelnews You first improve your customer service. Charging a huge amount in the name of priority support for Airtel black members is truly a joke. I am not going to pay bill this month and willing to port to @reliancejio @JioCare done with you. You should name yourself JOKE AIRTEL.
-
Pragyan Misra (@Pragz10) reported@JioCare worst customer service experience. MY Jio Fiber connection has not been working since 2 days. Have raised multiple ticktets. SR082052985. I would disconnect tomorrow and move to another fiber platform if it is not fixed in a priority manner.
-
krishna🦧🐦 (@krishna1ndia) reportedDear @reliancejio I want update this after recharging 365 days plan now facing lot of network issue. Is it possible to fix?
-
CA Chandan singh (@Fcachandansingh) reportedAt my home town I have installed @JioCare @reliancejio Airfiber , mostly approx 15 days in a month it doesn't work but due to Postpaid system I have to paid in full. Many times I raised complaint but no action yet. Shud I migrate or shut down ?
-
Mohit Kharade (@mohitkharade) reported@JioCare Dear team we are 3 time share upi id and share ac details but still we are not receive any amount ...every time your team say upi id incorrect ...and ac number incorrect. Pls resolve this issue urgent. .other wise share me noida office address we collect the Check ...
-
Hitesh Yadav (@Be1nG_hUmAn_) reported@Lawyer_Kalpana @JioCare Honestly, try BSNL. I didn't believe it either until I actually used it, but their 4G network is far better than other operators right now.
-
Dhilip Eswarawalka (@DhilipEV) reported@JioCare Still working for solution ????
-
GP (@The_gyp1984) reported@JioCare There is no team coming and providing services - again and again issue just in my connection requested earlier to check root cause but worthless request. Check log and provide disconnected statement. Not at all happy with service. You guys making fun. @TRAI @jagograhakjago
-
Sachin Bhandwalkar (@sachin_public) reported@JioCare Service request raised, but still no call or installation update. I was assured an update, yet there has been no response from your team. This is highly disappointing after already waiting 10 days post payment. #JioAirFiber #PoorService #JioCare
-
shubh (@shubhamSen17818) reportedThis is the condition of our telecom company sector @JioCare this is the worst you can do to our costomer If you don't fix this we will go to consumer court @TRAI
-
Syed Sabihur Rahman (@Sabihur) reported@JioCare took 1200 for Jio router shifting after confirming feasibility at the new location. Later said relocation not feasible. Do @reliancegroup and @reliancejio have to scam customers and loot 1200 to sustain themselves? Customer care unresponsive.
-
Nitesh Girdhar 𝕏 (@_niteshgirdhar) reported@JioCare Goodbye Jio I’am 8 years old customer left Jio family soon
-
Rajesh (@ROMEO__KILO) reported@JioCare your numbers frequently going without signals. What's the use of keeping phone recharged always? Details sent in DM. Pls let me know if I should switch service provider??
-
Shrinidhi (@dShrinidhii) reported@JioCare The issue still persists. It has been the case since 1st of May.
-
sidhant dev gupta (@sidhantdev) reported@productive1344 @airtelindia @reliancejio Thinking of that too, because there service is pathetic!
-
J C (@AntiDarkPattern) reported@TRAI Why don't YOU block it? You are the REGULATOR!! SO REGULATE. CHECK WITH @JioCare @reliancejio on how many spam calls complaints they've CLOSED WITHOUT RESOLUTION/SILLY EXCUSES. DIG DEEP. DO YOUR EFFING JOB INSTEAD OF TWEETING.
-
Saket Kumar (@imSaket_) reported@JioCare @reliancejio so when I willing to get jio fiber service the coustomer support and the person who arrived to install the fiber Said that you have to pay 600₹ which is refundable through voucher after 6 months. Now after 6 months they said this offer is expired.nice fraud
-
Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reportedSo I would like to know that do you want retain your customer then please remove all this useless charges either I need to look for som other option in fibre connection @reliancejio @Airtel_Presence @GTPL_Care if you have some better plan for me in Ahmedabad Gujarat -2/3
-
HARSHIT PANDEY (@harshitheramba) reported@JioCare @reliancejio there are no internet connectivity in kanpur nagar . Anand bagh area . I have been complaint since 2 days. But no one response.
-
Pankaj Kerni (@Ibn_a_Batuta) reported@JioCare Issue resolved. Field visit by DRS Aryan Kumar & team. They resolved the issue promptly & efficiently.
-
SanjiV Patill (@Sanjiv_Patill) reported@JioCare No Progress Yet on the complaint , Where’s the online assurance of SIM Card delivery in 48 hrs ? 1 Week passed @reliancejio @JioCare
-
Vedant Kalore (@VedantKalore) reported@TechTurbanator @JioCare @Airtel_Presence Just quit that **** service already
-
Urban Infrastructure (@India_Urban2) reported@JioCare @reliancejio is there a way to talk to your human customer support team and not AI bots?
-
Ashok A (@AshokA81036599) reported@JioCare @jio_fiber Nice explanation, yester I recharge 1178/- and from today morning Internet not working, no one take responsibility to restore the same, every month facing same Issue. Did you compensate for the down time to customer?
-
Dr M Fahim (@iamfahim88) reported@reliancejio @JioCare Just booked a new connection for my home. After knowing about out of city address, sales representative said, jio device is out of stock now. Absolutely poori and pathetic service by Mukesh Kumar 9241885182
-
TheCrypto😎💪🏻 HUDL 🦭/acc🌶️ (@inspiratio81074) reportedDear @JioCare, the network and internet service in Govandi, Mumbai is very poor for the last few days. Calls are breaking and internet speed is extremely slow. Please fix this issue as soon as possible. #Jio #Govandi #MumbaiOr a stronger version: Please Take the Action Quickly.
-
भारतीय🇮🇳 (@Hu_kon_mai_yha) reportedOne of the worst networks Jio nowdays! I came to my hometown on 15th and since then zero networks of @JioCare @reliancejio even i have a 5g network witha full year recharge plan for 2.5gb per day but that all goes wasted because of the worst network situation of jio!
-
Mitesh Mishra (@mishra_mitesh) reported@JioCare Still facing issue.