Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Pune, Delhi, Chhindwāra, Vadodara, Rohtak, Mumbai, Satna, Patna, Ahmedabad, Indore, Kanpur, Bengaluru, Guwahati, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 9 minutes ago |
|
Pune
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Chhindwāra
|
Total Blackout | 5 hours ago |
|
Vadodara
|
Internet | 5 hours ago |
|
Rohtak
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Kunal Shah (@kunalshah_16) reported@JioCare You haven’t replied to my DM properly, your response doesn’t help me solve the original problem. @reliancejio @JioCare
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Manoj Sapru (@SapruManoj) reported@JioCare Are you people reading the messages or got AI answering this online? 5 days now you are unable to respond to customer. What praise would help please let me know. Can I get my account cancelled for refund as this neglect on your part is torture.Please disconnect and refund money
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Ankit singh negi (@Ankitsinghnegi4) reported@JioCare @Jiocare you have no shame left your still I'm facing 100s of scam calls and messages you need to shutdown your coustomer support.
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Payal Chandra Roy (@payalchandraroy) reported@reliancejio The jio fiber internet is the worst co and totally unempathatic towards senior citizens. Hv been asking a technician visit for last one month at home of a single 70+ Yr lady who is struggling with wifi, they have still not visited.
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Xpose (@officiallyXpose) reportedRecharged just a week ago, but I haven't been able to use the service properly because of these repeated outages. The engineers seem more interested in leaving quickly than fixing the root cause. At this point, I'm seriously considering switching to another ISP.#JioFiber @JioCare
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Ashh (@hitman0070) reported@JioCare How incompetent and timid you guys are, you don't even go through your own records before commenting on an issue. @JioCare @reliancejio . Please restore my service.
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Raj Tiwari (@rajtiwari9630) reported@JioCare I purchased a JioFiber 100 Mbps connection on 30 Dec 2025 but received only around 30 Mbps. I disconnected the service within a week and returned the equipment. My refund is still pending despite multiple follow-ups. Please help. Order No: 7096841176
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Kritank Chowdhry (@KritankChowdhry) reportedPathetic service by @JioCare @reliancejio. Fiber down 24+ hrs. Home is cell dead-zone. Left work early & lost a client because tech promised a 6PM slot. He completely no-shows, then FRAUDULENTLY marks system as "customer rescheduled" to Saturday! SR00002MF5LG. Fix this tomorrow!
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Vikash kumar (@vk7792) reported@reliancejio @JioCare Facing network issues for the last 3 days in Mayur Vihar Phase 1, Delhi. No internet and consistent call drops. How much more time do you need to fix the issue. Are you really 5G? Plus, your AI customer care just sucks. It does nothing but irritates.
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Er.Priyank patel (@impriyankpatel) reportedVery disappointed with the lack of support from Jio Business. I've been trying to purchase corporate SIM cards, but there has been no proper assistance or response from the sales/support team. Hoping someone from @JioCare or @reliancejio can help #JioBusiness #CustomerService
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Devansh Gupta (@OrganicAghori) reported@JioCare @JioCare "Actively working" for 10 days without a single call or update doesn't inspire confidence. If you cannot install the connection, stop delaying and cancel my order with a full refund. Otherwise, share a confirmed schedule instead of another copy-paste response. @nch1915
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Fazal Khan (@iamfzlkhn) reported@JioCare @reliancejio @JioFiber Urgent Complaint – No Internet Since Morning! Complaint number- SR00003AO3P9 My Jio Wi-Fi has been down since early morning. I raised a complaint at 7 AM today. Engineer visit was scheduled for 2 PM, but no one visited yet. PLEASE HELP ASAP!!
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Dr. Kunal Shah (@kunalshah_16) reportedabsolutely terrible customer service, the earliest engineer appointment I’m getting is after 30 hours & I have paid full amount for the services, you’ll never accept any delay in that, why the delay while providing customer service? This is the 3rd time!!! @reliancejio @JioCare
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mayur chetia (@tsetia) reported@JioCare ,You keep asking customers to DM you, but you never respond. I've sent multiple DMs and haven't received a single reply. Why ask people to DM you if you have no intention of responding? Are you just trying to move complaints out of public view instead of resolving them?
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Jigar Joshi (@jigarjoshi09) reported@JioCare Complete network blackout at PINCODE 401209. Zero reception for calls or messages. While your billing and recharge demands are always flawlessly punctual, your actual service delivery is utterly deficient. Resolve this severe outage immediately. Frm last 3days same issue
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Shubham (@Shubham02_03) reportedDear @JioCare @reliancejio I recharged ₹49 for the 1 day Unlimited Data pack, but on the same day there was a network outage and I couldn't use the service. Since the outage was not on my end, I request you to reactivate the 1 day Unlimited Data pack in my account.
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Derek Kandur (@derekkandur) reported@JioCare @reliancejio @reliancegroup Sr leadership of #Jio to immediately verify the technician's field report instead of relying only on scripted customer support responses. Speak directly with the technician who attended my complaint and understand the actual ground reality before giving customers false hope. 7\n
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Aditya Anand (@iamadityaanand) reported@JioCare @JioCare Your engineer came and took my router. Yet the connection is showing on my id. If you don't remove it from my id within the next 5 days, I am filing a consumer complaint against you.
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Harshal Patil (@harshalpatil4u) reported@reliancejio @JioCare I want to cancel my order I need my refund please guide me how to get my refund back....
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Aditya Anand (@iamadityaanand) reported@JioCare Your engineer came and took the device. Are you stupid?
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विपिन तिवारी🇮🇳 (@VipintiwariEc) reported.@JioCare Despite repeated complaints, network and internet connectivity in my area remain extremely poor. Calls drop, SMS fail, and 4G/5G data is unusable. This is seriously affecting daily work. Kindly resolve this issue urgently. @JM_Scindia @CollectorSGL #Jio #NetworkIssue
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Satish gupta (@satishgupta026) reportedSR No. SR00003ACBSX @JioCare jio team member call me and say yes there is network issue in your area but he is unable to fix it due to required request pending from jio uper team side .. India network unable to solve issue
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Akshay Pawaskar (@AkshayePawaskar) reported@JioCare @jiocare: shared the details. What’s the TAT of Jio service on X? When can I expect the resolution? I called Jio customer care 4-5 times today but same answer. If your engineer is on strike, how will my issue will get resolved? 🤞
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yash jain (@yash_jain0310) reported@airtelindia worst service provider you are. I was hoping for a home delivery of new number but you don't provide that. That's something you must learn from @JioCare @reliancejio . Then I went to your store at Vesu , ViP Road branch and I had to wait in a queue for 10 mins.
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Harrshal Chaudhari (@harshalc09) reported@JioCare @JioCare Hi dear sir, please Help me get a call back from a customer service agent. I want to cancle jio fiber subscription. Please call back, i am not able to connect through 1800 vala number
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Mihir Talreja (@MihirTalreja3) reported@JioCare Hi @JioCare it's day 7 still wifi is not working and I've already paid the bill on 1st of July for all 30 days.
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Jitesh Jethani (@Jethaani22) reported@JioCare This is very unprofessional behaviour It has been more than 48 hours since my net is down No technician has been assigned yet Please resolve this as soon as possible
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ashishchhawchharia (@CA_ASHISH79) reported@JioCare Not yet resolved. Worst service provider.
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sopan sonawane (@SopanSonawane) reported@airtelindia @reliancejio made the experience unbearable. It raises a major question: will the government or @TRAI take action against a company that cheats common people like this? Since this morning, let alone 5G, I haven't been able to access even a 2G network. What action will be taken against such
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Vikram06 (@VikramJ0611) reported@JioCare Durgesh, do you really get paid for displaying such stupidity? I'm available, your technician is not available - are you understanding this basic thing here durgesh? Is it some joke going on in the name of service durgesh??