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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Chhindwāra, Shimla, Chennai, Jaipur, Kolkata, Agra, Ranchi, Ahmedabad, Delhi, Kanpur, Varanasi, Bānposh, Hyderabad, and Guwahati.

CityProblem TypeReport Time
Bhubaneshwar Internet 3 minutes ago
Pune Internet 14 minutes ago
Chhindwāra Wi-fi 27 minutes ago
Shimla Internet 50 minutes ago
Chennai Phone 4 hours ago
Jaipur Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • innocentlyloud
    🇮🇳 Ajinkya (@innocentlyloud) reported

    @DoT_India please help in fixing my jio fiber connection. From 2nd June they haven’t fixed it and their technician keep pushing me for talking jio air fiber connection. @reliancejio @JioCare

  • KrishanChaube
    KK CHAUBEY (Modi ka parivar) (@KrishanChaube) reported

    @JioCare @reliancejio @DoT_India in my area the jio internet signal is very poor and the jio team is not carrying it. Strength available but net speed is 0. Please help me.

  • GarkotiManish
    Manish Garkoti (@GarkotiManish) reported

    @JioCare I already use myjio app for making the jio wifi connection payment. I choose the right option and right connection to make the payment, but still you guys are blaming me for your app issue.

  • KannanKS
    Kannan. K Sundaram (@KannanKS) reported

    @reliancejio @JioCare @_MukeshAmbani I am using Jio fibre since the service launched and recently I found the service is detoriating everyday & customer service was never appreciable. The JioFiber connection having JioFixedVoice Number +912279694102. Look fwd to hv resolution

  • Digvijaynikku
    Digvijay Bhardwaj (@Digvijaynikku) reported

    @JioCare Engineer visit and ensure for change device today or tomorrow. It's seems that Mr.Mohit and Vimal from Jio Rewari install faulty device, these are two not picking the call for resolve the issue. They also damaged my Tata play TV cable during installation.whi will pay my loss?

  • Raj2109
    Abhishek Raj (@Raj2109) reported

    @JioCare @reliancejio : Pathetic service from Jio. I paid Rs3536/- in advance and applied for cancellation due to personal reasons even before it's installed. This has happened on 15th May 2026, I am still awaiting the refund for cancellation of order NO0001DGB7OY.

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡

  • K86Sk
    Aegon Targaryen (@K86Sk) reported

    @airtelindia @Airtel_Presence Since one week, wifi keeps re-starting. Shared info in dm, no response from you guys. You guys are genuinely worse than @JioCare in service delivery. U can't fix such small issue, it happens each month, I keep complaining

  • 0xkind_
    Λrun • ಅರುಣ್ (@0xkind_) reported

    @ijnani @JioCare @reliancejio Same experience here. I've faced this too. Issues rarely get resolved unless you somehow reach a customer executive. Even that feels like a struggle. Customers don't pay for this kind of experience.

  • Mumbaihurricane
    Dexter (@Mumbaihurricane) reported

    @JioCare The main connection wire is broken due to a tree fall

  • kulwantsingh098
    Kulwant Singh (@kulwantsingh098) reported

    @JioCare My jio is not working since 5th June evening and your engineer schedule for visit only on 9th June. Disgusting, customer has to wait for 4 days without his fault. Very poor service/response on the part of JIO.

  • YogeshBarania
    Yogesh Barania (@YogeshBarania) reported

    @JioCare @JioCare @reliancejio no one is helping on this, how come customer support is getting worst that no one is replying. Jio is not valuing customer anymore??

  • akchaudhary11
    Arun Kumar Chaudhary (@akchaudhary11) reported

    @JioCare : New Jio SIM isn't getting activated, SR No. SR000037CKFF was raised for the issue- new SIM which you couldn't activate in good 7 days. How much time you need to activate anew sim-seems a week isn't enough? Should I try another service provider- they can do it in 1 day?

  • Uvaish_786
    Uvaish idrisi🇮🇳 (@Uvaish_786) reported

    @reliancejio Internet speed 0 very bad service 👎👎👎👎

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡

  • RajeevMalh59334
    Rajeev Malhotra (@RajeevMalh59334) reported

    @JioCare i have given my adhar card copy n pic i told them pls collect ur charges as he mentioned he will come today n fix

  • samyakV1
    Samyak (@samyakV1) reported

    @JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.

  • joshihiren2007
    Hiren Joshi (@joshihiren2007) reported

    @iamumairmd @JioCare @reliancejio 4 They are just making money and in me.of.service it's zero.. day by day just becomkng worst

  • MaHiBanjAra5
    MaHi BanjAra (@MaHiBanjAra5) reported

    @JioCare What i yhe action you have taken...i already sent u the details in DM... But problem not resolved yet...

  • devaansshh
    Devansh (@devaansshh) reported

    @JioCare Is there any way to get help? My Jio Fiber has not been working for the last 3 days. Despite raising a service request, your engineers have not visited my house and there has been no response from your team. The request is still on hold.

  • Manish_801
    Manish Kumar (@Manish_801) reported

    Very bad service by JioFiber. Yesterday i raised a complaint till now not assig an engineer. @reliancejio @JioCare

  • ForkYeah07
    Moderately Sarcastic (@ForkYeah07) reported

    @illuminatiGuyy @reliancejio @HotstarReality Jio is ****. Save yourself

  • rahul_shah73
    Rahul Shah (@rahul_shah73) reported

    @JioCare As of now, the voucher is not available in my MyJio app. Please credit all the five vouchers as I am waiting for this else I’ll convert my Jio Fibre to Airtel because they are giving better resolution and support.

  • PurushottamBagh
    Purushottam Baghel (@PurushottamBagh) reported

    @JioCare Hello Suraj, no one from the team contacted me yet. Monday is very important for my work. This is really frustrating to see such service from jio. I have been waiting for internet more than 1 day.

  • rahulyahoo
    I - am - thanos (@rahulyahoo) reported

    @JioCare Still no response from your side ..what this **** behaviour

  • RajeevMalh59334
    Rajeev Malhotra (@RajeevMalh59334) reported

    8810284763 now no response on this number for wifi . You guys are so busy cant even takecare of sr citizen .Horrible response @JioCare

  • RazulJaggi
    Razul∆*****™®© (@RazulJaggi) reported

    @reliancejio Pathetic service

  • ashishhake_
    Ashish Hake (@ashishhake_) reported

    @JioCare I get this reply evry time frm the customer care but there is no ETA. No responsibility. I don't even know why it's taking so much time. If installation is taking this much time then god help jio customer if there is some issue. I m thinking to cancel my request.

  • AshishG31g
    Ashish Gupta (@AshishG31g) reported

    @JioCare facing internet issues every day with this exclamation (!)sign over 5G Network from last 10 months on my postpaid connection.When are you fixing this? Tired entirely. @Airtel_Presence would be happy to join you if you are better in my area and can give a demo.

  • lalwanidheeraj
    dheeraj lalwani (@lalwanidheeraj) reported

    @JioCare Pathetic experience. My appointment was scheduled for today between 8:00-9:00 PM but customer care representative (named Ritika) rescheduled the appointment to 9th June. If my issue is not resolved by today EOD then only option for me to change the service provider.