Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 9: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nagpur, Delhi, Chennai, New Delhi, Visakhapatnam, Bengaluru, Jaipur, Dhanbād, Bhopal, Meerut, Mumbai, Hyderabad, Kharagpur, Chhindwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur
|
Internet | 27 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Chennai
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Visakhapatnam
|
Phone | 2 hours ago |
|
New Delhi
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Misal (@me_vijay07) reported@RelianceDigital @reliancejio @reliancegroup Worst customer service! Never recommend buying anything from them. After-sales service is a complete nightmare. #Fraud #Scam #customerexperience
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Karan Parnami (@parnamikaran) reportedJioFixedVoice Number +911413567033. सर्विस रिक्वेस्ट नंबर SR00003DHKBH .. when your executive will come to solve the issue... Fed-up with your service... 2 days down no one is here to solve the problem @JioCare
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Akshay Sharma (@Akshaysharma_0) reported@airtelindia @Airtel_Presence @JioCare -just tell me if you provide better service then this... I will switch right away.
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ASHOK VEMULAPALLI (@ashuvemulapalli) reportedDear Jio Customer Care Team, I am writing to bring to your immediate attention a very serious incident involving extreme negligence and unprofessional behavior by the staff at your Punjagutta branch. I visited the Punjagutta Jio office to get a replacement for my existing Jio SIM card. However, the store manager, Mr. Kishore, demanded extra money to issue the new SIM. When I pointed out that a SIM replacement is either free or costs a maximum of ₹50, he rudely brushed me off and told me to come back tomorrow. When I asked why it couldn't be issued immediately, he claimed my SIM number was not visible in the system—without even checking. He then insisted that I either complete a ₹350 recharge on the spot or pay him extra money under the table. When I confronted him about this improper behavior, he arrogantly replied, "Go to Mumbai and complain to Ambani if you want." It was only after I took a strong stand and firmly questioned his conduct that he finally processed and issued my SIM card. Why is Jio showing such gross neglect toward its customers? I request you to take strict disciplinary action against the staff involved for their unacceptable attitude. Please investigate how many other customers are being forced to pay extra money for SIM replacements at this branch. I strongly urge you to review the CCTV footage of the store to verify this incident and take necessary action. @reliancejio @JioCare @JioDigitalIndia
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Rishi Arora (@leorishi) reported@JioCare @reliancemukesh reschedule engeneer visit to tomorrow early morning and confirm back. In the era of AI, why are you taking ages for resolution. On my DM no response from ur end. Disgusting isn't it.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare One new employee has reported his attendance - Sukhmeet ! No change in status, however Green Light in Router box since yesterday ! Services down since yesterday 1.30 pm even after recharge completed !
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Bhavesh (@Bhaveshisgreen) reported@JioCare This is the worst company I’ve ever dealt with. My number has been out of service for no reason for the past week. I’ve visited every Jio store possible to get this issue resolved, but they keep telling me that something has gone wrong in the backend due to my d.o.b
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shakir zariwala (@shakirzariwala1) reportedWorst customer service i am trying to connect with agent but ivr not able to no human there to answer @reliancejio @JioCare @jagograhakjago
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Aditya Chavhan (@chavhan_ad39649) reported@reliancejio @JioCare @jio despite having jio 5g plan and jio 5g converge your 5g doesn't even work for a min I just get the 5g signal but it doesn't work then what's the meaning of recharging for 349 😑😑
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v⁷ is stu(dying) (@underkimseokjin) reported@JioCare genuinely has the WORST customer service. What’s the point of having a helpline if nobody is going to respond? Absolutely ridiculous.
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Bhawani (@bhawani_chauhan) reported@JioCare All information has been provided to you in dm..Many time... No support from @jioCare
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Krishna Pratap Yadav (@Sunny_GIGL) reported@reliancejio @JioCare We are tired of calling repeatedly about our Jio AirFiber issue, but it is still unresolved. We only receive OTPs and assurances, no solution. Please send a technician and fix it urgently. #JioAirFiber #JioCare
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Bibek Das (@venomyzertm) reported@JioCare I am a consumer of JioAirFiber in Sukhobristi, Kolkata. On my last tweet, I told you about my speed issue. Customer service here said, problem cannot be resolved. But your salesman promised best internet. I NEED A REFUND!!!!
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Shivam (@Creations3X) reported@JioCare When will that day will come? Do you have a complaint system? Do you have any tracking? And why only my device have issues? @JioCare I am sick your service
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Parth Pande (@ParthPande3) reportedThere is not Internet connection @JioCare @reliancejio for last 1 hour on jio air fiber. When contacted to customer care on 1800 896 9999, there is no response from the agent. How long will it take to resolve this issue?
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Y.S Consultancy (@RAHULMO93227670) reported@reliancejio @JioCare @reliancegroup Since yesterday there is no jio network and we are blocked to make any calls, nor any incoming call is being received. Immediately resolve the issue else by tomorrow we will port out in mass
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Vatan Singh (@VatanSi29628037) reported@JioCare 3/3 Raised complaint but when rechecked no SR number. Then today on 9-Aug I have been assured again by Helpdesk but no visit. Refer all details attached in post 1/3 of this post. Now tell me if it can be installed finally on 10-Aug. If not then refund back in payment source.
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@iamsrkian Raj (@Wasimak72436966) reported@reliancejio How many times will JioCare send the same acknowledgement without actually fixing the problem? I have repeatedly reported a serious JioFiber connectivity issue. Multiple websites/apps like Myntra, Flipkart, Amazon, X etc. do NOT work on my JioFiber Wi-Fi,
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Apoorva Sheth (@sheth_apoorva) reported@JioCare @reliancegroup @reliancejio ..my disconnection request which ISN’T & now FORCEFULLY pushing me to accept the re-location request? Why the hell a customer has to face such mental harassment at the cost of the illiterate behaviour by your JIO employees of not being able to read & interpret my simple email?
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SKaran (@Sneha_karan2322) reported@JioCare Area pin code -110053 Fix my problem, my internet is not working, I am not able to use 5G, even my neighbors who live in the neighborhood, their internet is not working, it has been more than a week since the internet @JioCare Jio network is very bad
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🥁 राहुल महेश शर्मा द्विवेदी (@raama108) reported@JioCare @reliancejio really bad network in Jharkhand !!
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DESHRAJ JATWA (@JatwaDeshraj) reportedThe Jio mobile network is extremely weak in my area, causing frustration not only for me but for all the customers nearby. @JioCare
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Afjal Sama (@Afjalsama55) reported@JioCare Please stop sending troubleshooting instructions and send a technician to my home urgently. I need the service restored as soon as possible. Kindly confirm the technician visit date and time.
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ASHU π² 🌶️🪞🫎 (@he37z) reported@airtelindia Bad service ever i am getting only two signal at my area whereas my family members are getting full signal they are using jio and airtel. I don't know what happen with my sim i am not getting 5g signal. otherwise i have to port my sim to jio provider @reliancejio
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Mithlesh R 🇮🇳 (@mithleshsharma) reported@JioCare Team, please raise a cancellation request and refund the money. Ur sales team is a fraud.. cancel it Never suggest anyone to use Joi services.
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Amitav Roy | Software developer | Laravel (@amitavroy7) reported@chinmay_purav @JioCare Never trust that company
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Golu Nagar (@GoluNagarFVK) reportedHello @JioCare My village has been facing an issue with Jio's network since last year; the signal drops every half hour. I have lodged complaints about this multiple times,This problem affecting the entire village @reliancejio
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Gaurav Sharma (@BitsByGaurav) reported@JioCare @reliancejio Fraud alert: Your JioFiber executive did my KYC, took money, and has now ignored my calls and messages. No installation done, no updates given. Unacceptable customer service. Please look into this immediately. #JioFiber #ConsumerComplaint
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Digvijay Tiwari (@digvijaytiwaree) reported@reliancejio very worst service
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Apoorva Sheth (@sheth_apoorva) reported@JioCare @reliancegroup @reliancejio ..by forcing me to repeatedly type same questions over & over again, both in this tweets above & on emails. What type of illiterates have been hired in the JIO Customer Care team with nobody to supervise them. Not answering my query sent repeatedly on emails after emails &..