Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Ranchi, New Delhi, Kolkata, Chennai, Patna, Bengaluru, Agra, Hyderabad, Bhubaneshwar, Mumbai, Mysore, Nashik, Udaipur, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 3 hours ago |
|
Ranchi
|
Wi-fi | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Patna
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tej's (@sonitejas) reported@JioCare @TRAI @airtelindia Service quality: I am experiencing persistent network issues — frequent call drops, poor signal strength, and unstable/slow internet connectivity in my service area Vadodara, despite paying for an active plan.
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Vivekanand Kumar (@vivekank007) reported@JioCare What nonsense you are saying me why internet issues came with in a single day. Are you making a fool to customer. Recently I paid 6 months amount and took new connection. Now doing all nonsense things.@AkashMAmbani @TRAI #JioFiber #InternetDown #CustomerComplaint
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Tej's (@sonitejas) reported@JioCare @TRAI @airtelindia I am a Jio subscriber. I am raising two issues: Tariff hike: My recharge plan cost has increased without adequate prior notice or justification, affecting affordability of basic telecom service.
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SHAYAN (@SHAYANAKHT90282) reported@JioCare Till now jio has not reply me when i given proof and said what is my real issue and also they not said that our senior represnetative will call you or griveince officer will call you today Jio customer service is same slow as there speed #ShameonJIO
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Ashok A (@AshokA81036599) reported@JioCare Generic assurances won't help. The issue is persistent since Aug 6th. Field engineers are repeatedly marking ticket SR00002N75QY as 'On Hold' without fixing issue or restoration. Stop this delay tactic and fix the fiber issue by today 12:00 PM, Need a concrete ETA.
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AK (@ashishiacr) reported@BharatFactsIN @airtelindia @reliancejio VoLTE/VoNR runs on data network.. no point of making separate voice only plan
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Sundar (@i_amsriram23) reported@JioCare it's been 2 days internet connection has been down with low speed or no internet mode. Pinged all the details still no response from your cs agent. Kindly accord priority if not if inform
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Ardra... (@Dradra27042776) reported@reliancejio @TRAI @DoT_India Extremely disappointing experience with JioFiber. I emailed Jio on Aug 8 requesting cancellation effective from the Aug 11 billing cycle. On Aug 10, I received a call regarding request no SR00003DO8FJ and clearly confirmed that I wanted to cancel.
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Satish Tripathi (@satishtripathii) reported@reliancejio @reliancejioCare My Jio network issue is still unresolved despite repeated complaints and previous SRs. I am continuously facing poor network, call drops, poor voice quality and extremely slow/unusable internet.
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Piyush (@raizooi) reported@JioCare Guys I called and he says it's not my area won't come. Please send someone who works in the area. Please send someone between 5 to 7pm. I have requested in app also to reschedule but the experience is really bad.
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Verot Choli (@VerotCholi) reported@reliancejio @JioCare pathetic network connection really disappointed
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Mithun Kumar (@mithunkplive) reportedDear @JioCare you are chiting costumers without providing direct connection with costumers in your help line number,this is illegal act as per direction from the @MoCTSomalia .From the ministry kindly check and resolve @JM_Scindia
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Abhijeet 𝕩 Giri (@abhij33tgiri45) reportedDear Jio Customer Support Team, I am writing to raise a serious complaint regarding the poor AIRFIBER network service in my area. I have been experiencing frequent network fluctuations, very low signal strength, call drops, and slow or unstable internet connectivity @JioCare ASAP
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. (@chandrakant) reportedDaily frauds conducted by Airtel-Jio Duopoly. While Airtel has stopped its popular low cost Prepaid plan in ANTICIPATION of increased charges,Jio frequently puts its internet down to cut costs. My @reliancejio connection is down since last 10 days but @JioCare app is so.....
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R Venky (@R_Venkateswaran) reported@JioCare Thanks for the update. Good to know that some back work happened. This could have been communicated earlier and the engineer would have contacted me and updated the status. Do you have any timeline for resolution? 4 days without internet and will that be compensated ?
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RAZZ 🌳 (@iRajaseku) reported@jio_fiber @JioCare .. I'm paying around 1.7k monthly for ur Jio fiber ...and in returning I'm getting pathetic speed from ur end .. Don't u have any conscience man .. I called customer care .. they told They will log a service request.. Which is not done ..Kudos to u
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Milind R Nadkarni (@MilindRNadkarn1) reported@JioCare Please go ahead and disconnect the service.
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chaitali mallick (@chaitalimallic1) reported@IndianTechGuide Don't you know most of Indians are ether middle class or poor n using phone n internet is mandatory coz everything is connected with phone.there is no healthy competition in market,you are shamelessly taking advantage of the situation, aren't you @airtelindia @reliancejio
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Dhanjit Chowdhury (@dhanjitchowdhry) reported@JioCare Shut up you're the most liar company I ever seen , you can just increase your packs price but not service
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Voice of Aryavart (@YaleenaBaloch) reported@reliancejio @reliancejioCare 1 YEAR. 100–120+ COMPLAINTS. ZERO SOLUTION. 5G keeps dropping to 4G, and even 4G barely works in Pathra, Gaya, Bihar. I was promised a fix within 6–9 months. A year has passed. How much longer should a paying customer suffer? Fix the network.
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Dhirendra Singh Bisht (@dhirendra342) reported@JioMart_Support @reliancejio @Apple Please investigate the actual technical issue instead of suggesting basic troubleshooting steps. Kindly resolve the checkout/payment problem. 2/2
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Vijayakumar Subram (@Vijaykavins) reported@JioCare Please resolve the issue ASAP
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Adi (@adibskr08) reported@JioCare why did you close in the first place ? Who told you the issue is resolved? @JioCare I don't need your words anymore. Resolve by today, if not issue a refund and I'll find another service provider
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Pranjit Das (@animes11) reportedI think i should mnp to vi ..@JioCare ..why no response to customer query
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CA AMAN BAHL (@amanbahl58) reported@JioCare Jio patience does not work if we don't reply to emails of party or government than they treat us negative. Please give me any temporary wireless wifi so that My work is not heldup
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SriramSrinivasan (@sriramtheboss) reported@reliancejio @reliancejio @JioCare My JioFiber connection (91-4479609337) has been non-functional since I recharged on 6 Aug 2026. SR: SR00003DF171 It has been 5 days with no internet. Despite repeated follow-ups, no engineer has visited and the issue remains unresolved.
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Ankur Verma (@CriticAnku) reported@JioCare why your network sucks? Can you call me to address my concern?
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Dhanjit Chowdhury (@dhanjitchowdhry) reported@reliancejio @airtelindia Shut up you're the most liar company I ever seen , you can just increase your packs price but not service
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Satish Tripathi (@satishtripathii) reported@JioCare If the issue is not resolved within 10 days, all 278 customers will port to another network. The list of customers who port out will be sent to Jio Head Office by courier. Improve your service before you lose your customers.
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Krishna RWrites (@KrishnamoniNat7) reportedBooked Jio AirFiber on 7 Aug, paid ₹2,221.46. Promised installation by 10 Aug, 10 AM–12 PM. Today is 13 Aug—still no installation or update. I need it for my WFH job. Extremely poor service. Please resolve urgently. Order ID: NO0001F28BB1Q @JioCare @reliancejio