Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 16: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Dimāpur, Gurgaon, Ranchi, Meerut, Pune, Rohtak, Chhindwāra, Coimbatore, New Delhi, Bengaluru, Mumbai, Nagpur, Baddi, and Durgapur.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Internet | 1 hour ago |
|
Dimāpur
|
Internet | 4 hours ago |
|
Gurgaon
|
Wi-fi | 5 hours ago |
|
Ranchi
|
10 hours ago | |
|
Meerut
|
Internet | 13 hours ago |
|
Pune
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anshuman Behera (@ansai1981710) reported@JioCare @reliancejio Appalling service in Choudwar, Odisha! Technicians tied my AirFiber ODU to a railing 1 month ago without proper drilling tools. It's an unsafe hazard, yet I'm threatened with disconnection in 45 days despite regular bill payments. Resolve this immediately!
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Mitesh Mishra (@mishra_mitesh) reported@JioCare @reliancejio Day by day Jio is getting worst and fraud network. My data exhaust before a half day with just a normal browsing and scrolling which and it does purposefully so that public should recharge more than 349/- plan. It was not happening earlier
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irfan khan (@irrfan7) reported@reliancejio @TRAI @reliancejio Still no response to my complaint. Jio network remains extremely poor—frequent call drops, broken voice quality, and internet buffering most of the time. Please acknowledge this issue, provide a complaint number, and resolve it urgently. #Jio #JioNetwork #calldrop
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INDRAMANI SAHU (@indramanisahu52) reportedIncreasing plan prices without providing network is completely unfair! If 5G isn't available in an area, 5G plans shouldn't be sold there. Millions of citizens are wasting hard-earned money on non-existent 5G services. Provide proper facilities first! @DoT_India @reliancejio
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CRAZY FREAKERS (@crazyfreakers) reported@JioCare @reliancejio @_MukeshAmbani - worst business model still not resolved. Check the DM
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Real Live Update (@Sonu230601) reported@reliancejio @JioCare When I go to Settings → Applications, even the downloaded apps are showing as “Unavailable.” The STB is connected to the internet and the network shows Working fine, so this appears to be an STB activation/provisioning issue. resolve this issue as soon as possible. @JioCare
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byjosh (@byjoshnk) reported@JioCare Urgent support needed in Kerala! AirFiber STB complaint (SR: (SR00003DSXCB) raised Aug 11 was falsely closed on Aug 15 with NO visit. Elderly senior citizens at home. Send a technician immediately to resolve this! No response. Thinking of switch to other SP@reliancejio
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Anki (@rags_ankit) reported@JioCare @reliancejio My JioFiber connection is constantly disconnecting. Despite raising multiple complaints and having an engineer visit my location, the issue remains unresolved. This ongoing disruption is unacceptable and customer service is the worst. Please assist.
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ಗಂಡಭೇರುಂಡ👑 (@rs7_jagadish) reported@reliancejio @JioCare My Jio Set-Top Box is showing “Blocked” and I’m unable to use the service. Please check my account/STB status and resolve this issue at the earliest. This has been very inconvenient. Kindly assist and provide a resolution. #Jio #JioFiber #JioCare
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manimohan (@manimohan2) reported@reliancejio there is outage from afternoon. First they said it will be corrected by 7.34pm. But now they simply say 'there is outage'.
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Tarun Bhardwaj (@tarunb1802) reported@JioCare The problem is still the same. Available slot is tomorrow and i will be in office at available slot. How come nobody can come today and fix
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Kapil Vats (@skapild) reported@JioCare I paid for 3 month plan in Jun, also 380 for addins in Jul, my connection validity should be till Sep 6, but my connection was suspended with some pending due, which I am not clear, what's for? I have communicated with Customer care they are not able to resolve that.
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ರಮೇಶ್ ಅಬ್ಬಿಗೇರಿ (@AbbigeriRamesh) reported5G network not working @JioCare
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AV (@Vashishth22124) reported@swksndhu @reliancejio That's really a discouraging thing.. I pick jio over airtel due to their bad reputation.. but now I am concerned about my choice
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Praveen Kotwal (@kotwalpk) reported@reliancejio @JioCare - I wish to discontinue my Jio Air fibre connection and would like to process the cancellation and get refund of my deposit. Can someone help here??
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Avijeet | Personal Branding Strategist (@avijeet_writes) reported@MishraMridu0911 @TRAI @JioCare They both have joined hands to provide pathetic service and charge as much as possible.
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Parth (@ChokhraParth) reported@jio_fiber @reliancejio SR00002NFPGW from two days was facing internet issue but no engineer is assigned. Please send asap!
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Sushant Sinha (@SSinha10206) reported@JioCare again speed problem not running vedio
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Karthik (@karthikselv) reported@JioCare My JioFiber in Porur, Chennai has been down for 8 days. Multiple complaints, calls, and an email to the Tamil Nadu Appellate Authority have received no resolution. SR: SR00002NBURM Please restore the connection urgently, a callback from Chennai JioFiber operations team.
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Abhijeet 𝕩 Giri (@abhij33tgiri45) reported+91-4079648297J JIO AIRFIBER ID @JioCare Guy's this is too much yaar my network issue still not yet fixed by Ur so called team i want escalation on this please Asap resolve this issue and I sent my all the details in ur dm please kindly look into this. @reliancejio
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Indrajit Banik (@indrajitbspeaks) reported@reliancejio I paid ₹1.1K to a JioFiber provider whose number was shared by the Jio team. Now I’m neither getting the connection nor a refund, and the person has stopped responding to calls/msgs. Please investigate this urgently and help resolve the issue. I have payment proof.
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Spidey (@ravikant5838223) reportedJio 5G++ signal is showing in Allahpur, Prayagraj, yet I can’t even send a WhatsApp message. I have to buy separate 4G data add-ons, which often don’t work either. Customer care has been giving the same assurance for 3 months, while Twitter DMs get no response. @JioCare
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Kunal Shah (@shah_kunal13) reported@saaaanjjjuuu Airtel is far better than Jio network. @JioCare
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Jitendra Marcus (@jmarcus99) reportedDay 6 The problem isn't the time they are taking. The problem is, in last 5 days, I saw several teams like airtel and siti etc. working BUT I didn't see a single worker from team jio. @reliancejio @JioCare The sms says, "our team is working continuously" "भाई कुछ शर्म है!!!"
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sumit jha (@sumitk_jha) reported@JioCare My broadband connection has been out of service for 10 days. There’s no ETA from Jio on when the service will be restored. Please provide the timeline to fix or disconnect my connection with compensation. @reliancejio
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Rahul (@imrahul_neela) reported@JioCare @reliancejio - No resolution yet, waiting from past 2 days. Engineer visit has been rescheduling daily. Very poor service from you.@jagograhakjago - can you help on this?#jioairfiber #poorservice
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Sõül Sûjãl (@sl_sjl2) reported@JioCare Dear Sir /Mam I want to say that I am from nayaban , Chandankiyari, Bokaro (827013) In this Area very poor network/Data and Call service issue. In this circle approx 10000 jio user suffering this issue. So please solve this issue as soon as possible.Thanks & Rgards.
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sandeep patwari (@coolpatwari) reported@JioCare Can you please tell me the number of times the issue needs to repeat for you to take corrective action? Issue happening 4 times a month is not sufficient enough for you to look for a permanent solution? Why there is no work done to satisfy a customer concerns, this is ridiculous
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PankajOnPoint (@PankajOnPoint) reported@JioCare Aishwarya, getting earlier, req in process is generic term amd same status from last four days. Anything specific? Or plz cancel this and let me get one from Airtel
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GIRIJESH PRATAP YADAV (@Shahilydv_14) reportedDespite previous escalation, @JioCare @reliancejio refuses to resolve my fiber connection issue. You are happily charging for non-existent service.This is clear 'Deficiency of Service'& false promises. Resolve this immediately or refund my money. Will take formal legal route next