Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 11/25/2025 09:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jodhpur, Ahmedabad, Ranchi, Chennai, Mumbai, Kolkata, Pune, Guwahati, Shillong, Jaipur, Hyderabad, Lucknow, Bengaluru, Cochin and Allahābād.

Loading map, please wait...
City Problem Type Report Time
IndiaJodhpur Internet
IndiaAhmedabad E-mail
IndiaRanchi Internet
IndiaChennai Internet
IndiaAhmedabad Phone
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • theshivam20 Shivam Kumar Sharma (@theshivam20) reported

    @reliancejio @JioCare Hi team, Since last 10 days I'm facing slow internet issue. Are you doing it intentionally ? I'm getting msg to upgrade in 5G while your 4G network is down. Don't play slow internet speed reason on IVR. if your current infra can't handel.

  • batashahh Aditya Shah (@batashahh) reported

    @Airtel_Presence you wouldn't treat me like @JioCare; would you?

  • AmitaGoyal13 Amita Goyal (@AmitaGoyal13) reported

    @JioCare there is no option to update GST number. When the company is taking Gst it should be simple enough to update gst number so that input credit can be claimed. No one is there to help for this. On the plans gst itself is of more than rupees 2000. How it can be sorted

  • TatAvamAsi Kantha (@TatAvamAsi) reported

    @JioCare Yes it started working even before your service engineer arrived. Seems nothing moves nowadays unless you shout from the rooftop. But still thank you very much for prompt action.

  • am__ocean अहं ब्रह्मास्मि🥀 (@am__ocean) reported

    @reliancejio @JioCare Useless network

  • DivyajyotiG1 दिव्य ज्योति (@DivyajyotiG1) reported

    @JioCare I am not having any issues

  • daman_kour9 Daman Kour (@daman_kour9) reported

    @reliancejio Pathetic service... Signals totally gone Living in urban area and this is your service...5g ke claims nad 4g isn't working.... #Jiodown #jammu #jammuandkashmir

  • Mayankgangwar20 Mayank gangwar (@Mayankgangwar20) reported

    We are facing so much trouble in using internet and voice break but when we contact the jio customer care advisor they always told me that your complain has been registered but they don't provide the complain number @reliancejio

  • Mohdfarjan2 Mohd farjan (@Mohdfarjan2) reported

    @JioCare I have also taken out the statement of the bank account but there is no refund yet please help me.

  • i_m_pnt Hem Chandra Pant (@i_m_pnt) reported

    @JioCare I have already elaborate the issue over tweet and if you really want to do some favor please refund my rest amount without humiliation and in time.

  • vinnie235 Vineet (@vinnie235) reported

    @JioCare case id SR00001GEZSE I want to know how to escalate the issue as your incompetent customer support is unable to resolve my query since 1 month.

  • Rdas619 Rudra (@Rdas619) reported

    @reliancejio time has come to switch to @airtelindia @Airtel_Presence Worst network to throw it in dustbin.

  • i_m_pnt Hem Chandra Pant (@i_m_pnt) reported

    @JioCare I have one request please try to resolve the issue issue in open platefarm so that all public can know how efficient your team is, I have no provide with any service I'd by customer care and my registered number is 9891769557

  • Hubert_TheJoker Hubert Dsouza (@Hubert_TheJoker) reported

    Guys, Your network has been down since morning in a particular area for PinCode 401303. I haven't had a single bar since and not just myself; I also have two phone numbers at home that don't have network access. @JioCare @reliancejio @SanjayMashruwa1

  • prateeksha3091 Prateek Sharda (@prateeksha3091) reported

    Customer support executive was of no help. She wasn't even ready to listen to what I had to say. Pls sort this out at the earliest. Not going to pay for the month included in annual plan already. Thinking of switching to @reliancejio @JioCare

  • sahelzz sahel ghosh (@sahelzz) reported

    @JioCare @reliancejio less knowledge and bad collaboration with Google is a result that pixel devices are still not supported jio 5g network.

  • NikhilK69886977 Nikhil Kumar Verma (@NikhilK69886977) reported

    @JioCare please this is a last call to you. many times , this message is repeated day by day , if you are not able to help customers, please close your services. if you don't solve my problem definitely i am saying you, i wil break the jio sim.

  • Namanjh23216170 Naman jha (@Namanjh23216170) reported

    @JioCare Totally wrost networks since morning out of coverage issue????

  • Me_surojit Surojit Podder (@Me_surojit) reported

    From the time I have updated to Jio 5G, internet is just not working on my iPhone everytime I am out somewhere here in Hyderabad. Seriously getting frustrated. @reliancejio @JioCare. Please help!! #pathetic #jio5g

  • kailash07916158 kailash kumar (@kailash07916158) reported

    @JioCare @RelianceJioCare what a ridiculous service of jio fibre. Complaint made on Friday and still no resolution for jiofibre. No one visited the location and I received a message that my house is locked. Kindly find any better excuse

  • TheNerdyGuy_yt Amrit Haldar (@TheNerdyGuy_yt) reported

    @JioCare **** your network and data speed I posted a story on Instagram half an hour ago, it hasn't been uploaded yet. VI's network is much better in that it does not take 1 minute to uploaded a insta story #shameful

  • Hubert_TheJoker Hubert Dsouza (@Hubert_TheJoker) reported

    @JioCare @reliancejio @SanjayMashruwa1 Infact in my locality, Jio seems to be down for most of the people I know. It works fine when I go away from my locality, about 2 to 3 kilometres. In my area, it has been working perfectly since last night. Spoke to your agent via the Jio App and he gave me a TAT of 6 months

  • The_kafir_boy_2 Rohit.Bishnoi (@The_kafir_boy_2) reported

    What's wrong with you @JioCare I'm not getting over 50kbps speed despite of living near jio tower. Fix this or I'm changing my sim to other network

  • i_m_pnt Hem Chandra Pant (@i_m_pnt) reported

    @JioCare How I can get service I'd, your customer care and field staff are so good that they even don't know how to talk with a human being

  • SudhanshuAanjna Aanjna Sudhanshu (@SudhanshuAanjna) reported

    What happens with Jio fiber @JioCare. My jio fiber wifi is always have an issue. Sometimes internet not working, sometimes router, sometimes all areas service are blocked. Please look into it. Jio fiber number: +91-2235733630 Postal code- 400061

  • pratikphaldesai pratik phaldesai (@pratikphaldesai) reported

    @reliancejio @JioCare inspite having 2 active data pack my jio internet is not working,pl let me know if it is going to improve or have to switch permanently to a better service provider,tweeting through vi network from exact same location pages are taking forever to open on jio.

  • ChinmayaDutta4 Chinmaya Dutta (@ChinmayaDutta4) reported

    Jio is not working properly in my area . Bhubaneswar.laxmisagar .pin 751006 @JioCare @reliancejio

  • TarunSharma2582 Tarun Sharma (@TarunSharma2582) reported

    @JioCare Kindly take back your modem and all and refund my security payment. I have given order for Airtel Fiber. Jio dnt deserve to say No 1 service as mentioned in pemplet. And do it with in 24 hrs. I will not entertain your any service engineer.

  • Shivang4bhart Shivang (@Shivang4bhart) reported

    Absolutely unacceptable service from @reliancejio. Constant dropped calls and slow internet speeds. Time to switch to a new provider #badservice #frustrated @JioCare

  • TanishGaneriwa1 Tanish Ganeriwala (@TanishGaneriwa1) reported

    @JioCare absolutely bad internet service and an even worse customer service to address the grievance of the customer.