1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 15% Wi-fi (15%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Nagpur, Shimla, Jodhpur, Lucknow, Sūrat, New Delhi, Hyderabad, Pune, Jaipur, Ahmedabad, Bhubaneshwar, Bhiwāni, Bengaluru, and Delhi.

CityProblem TypeReport Time
Chhindwāra E-mail 40 minutes ago
Nagpur Internet 2 hours ago
Chhindwāra Internet 4 hours ago
Nagpur Total Blackout 4 hours ago
Shimla Internet 5 hours ago
Chhindwāra Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KhushMe79785954
    Khush Mehta (@KhushMe79785954) reported

    @reliancejio @JioCare jio airfiber internet down since morning. The repair time keeps increasing with every message. Completely zero customer support. Cant even raise ticket in your app. Please fix it ASAP. Assign a technician soon.

  • RajeshNarula99
    Rajesh Narula (@RajeshNarula99) reported

    @reliancejio Jio is the WORST Service Provider

  • abhijeet_pradha
    AP (@abhijeet_pradha) reported

    @JioCare Took Jio wifi connection on 25/june. Connection is dead from 3/July. SR-00003A7157. Registered Mobile Number - 94XXXXX161. Complaint not even attended since 2 weeks! HUGE mistake to have opted for jio, should have taken airtel instead !

  • confusedvox
    Shyam Sharma (@confusedvox) reported

    Shame on @JioCare. Worst JioFiber service in Raipur. Relocation requests on 24 Jun & 2 Jul. You took my recharge, today is 17 Jul, and still no connection. Daily it's "Sir, kal ho jayega" but no one comes. Now you hide behind a useless toll-free number instead of giving a refund.

  • JNath25
    Jyotirmoy Nath (@JNath25) reported

    @JioCare @jiocare solve the issue asap. You are doing scams . I want a solution in asap , also an human executive to call me back.

  • abhijeet_pradha
    AP (@abhijeet_pradha) reported

    @JioCare @JioCare , please check the sr status updates in detail. The weather continues to be good since past 12 days. No rains and still no one has bothered to address the issue!

  • Kaelvi_Question
    A concerned citizen (@Kaelvi_Question) reported

    @JioCare All your chat, call and customer service options connect to a bot and repeat the info already known and doesn't go anywhere. Why is Fiber disconnecting every 5-10 mins, reconnect for 5 mins and decide it will disconnect again? What steps are taken to compensate?

  • MyIndusIndBank
    IndusInd Bank (@MyIndusIndBank) reported

    @arunkaw @airtelindia @JioCare We would like to inform you that mention sms do not belongs to IndusInd bank hence request you to do not click on the scam link or share the debit card details. Dear Customer, IndusInd Bank will NEVER ASK for your Credit Card CVV, PIN, OTP or Internet Password to offer (1/2)

  • kaamnet
    kaamnet (@kaamnet) reported

    How is this acceptable? As someone who works remotely, I'm left without internet and without any way to get actual support. @JioCare, what's happening?

  • Sendhurkarthik
    Sendhurkarthik (@Sendhurkarthik) reported

    @JioCare Day 3. Still no response @JioCare Very nice service 👍

  • _sDheerendra
    Dheerendra Singh (@_sDheerendra) reported

    Dear @JioCare I'm using a Jio Bharat V4 Keypad phone. The designated recharge plans for this kind of Phone/Sim are not working on My jio app and any other third party recharge apps. I want real human support from your side. Please DM me. Thank you

  • Sagarparekh1812
    Sagar (@Sagarparekh1812) reported

    @JioCare I have already taken another connection from someone who is more proactive .. I am disconnecting ur service

  • sangrian
    chandan (@sangrian) reported

    @JioCare @reliancejio the engineer visited for a fault..found the fault and kept the status of my issue on hold.and inadvertently some one from customer care asking me to reschedule it..what's going on @UfterYou

  • Rohitya74919677
    R k Y (@Rohitya74919677) reported

    @JioCare If you are eligible ?what does that mean ….I pay for airfiber ….order cancel by your side …..Refund must be disbursed ASAP

  • itsraaj_jha
    Rajkumar Jha (@itsraaj_jha) reported

    @JioCare Dear @JioCare team still my issue not resolved yet and service request also cancelled from your side without any resolution it has been almost more 15 days but not no one can respond from your support team side. This level of customer service falls far below acceptable standards.

  • subhamagrawal2
    Subham Agrawal (@subhamagrawal2) reported

    @JioCare no network no internet from last 3 hour in padampur district bargarh odisha. Air fiber is not working at all .... Hats off to the pathetic service

  • Abhishe00046571
    Adv Abhishek Thakur, (@Abhishe00046571) reported

    @JioCare Thts why I am planning to cancel your jio fiber plan

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @JioCare no body is bothered to assign an engineer to fix my internet issue and its been 24 hours since I have raised the complaint @_MukeshAmbani @reliancegroup request your urgent assistance please here

  • rajdev_23
    Mohit Rajdev (@rajdev_23) reported

    @JioCare Even the appellate authority is not solving the problem and closes the complaint without solving it. @JioCare @reliancejio

  • RasalKaustubh
    Kaustubh Rasal (@RasalKaustubh) reported

    After following up for last 8 days with Customer Care of my Jio Fiber connection. The scheduled visit of engineer is just rescheduling every other day. and Customer care executive are so liars and rude that they just keep you hanging and hanging @reliancejio @JioCare @jio_fiber

  • arpitsrivastvv
    arpitrazj (@arpitsrivastvv) reported

    @reliancejio @JioCare @jio_fiber Worst experience with JioFiber. Paying for a service that barely works is unacceptable. Complaints are ignored, solutions are delayed, and customers are left helpless. This is not the standard expected from a company like Jio. Better I'll go for airtel instead of this.

  • saravanatweetz
    Saravanan (@saravanatweetz) reported

    @JioCare please check my DM and rectify the issue

  • rd9063
    Ravi Dangi (@rd9063) reported

    Receiving back-to-back "delay in restoration" texts from @JioCare while trying to WFH in Gurugram. 🤡 How exactly are we supposed to explain these endless outages to our managers? Your generic templates aren't paying my salary. Please, I am literally begging you to just fix the

  • khatriataullah
    Ataullah Khatri (@khatriataullah) reported

    @JioCare No internet connection since 15.07.2026. Engineer doesnt pick call, nd gives incorrect reports to office without visiting. Area Manager, Mr. Malappa (9653673622), threatened to disconnect service if we continued to call him. Not single representative has visited premise

  • nagpure_pratik
    Pratik Nagpure (@nagpure_pratik) reported

    @JioCare Please be mindful I am following up and filed a complaint at consumer forum for no refund as you were incapable to provide service

  • rsjaluka
    Ravi Shankar Jaluka (@rsjaluka) reported

    @JioCare @JioCare I am not even asking you to return for the 10 days you took for cancellation and I didn't avail your service. So even if something is pending it's on you

  • mananpuri04
    Manan Puri (@mananpuri04) reported

    @JioCare is there a way to speak with a human in your team to plead (not request) about the frequent fiber disruptions in South ex, New Delhi. 3rd time in a month, ticket resolution time randomly changes every day. No internet since 15th

  • Aamvii
    ꪻꫝꫀ ꫀᥴꪶꫀᥴꪻ꠸ᥴ (@Aamvii) reported

    Dear @JioCare, what's happening with your network? Both Jio AirFiber and Jio mobile data have been down/performing extremely poorly in my area, making it impossible to work or even browse. Please restore the service immediately @JioCare @RelianceJioCare

  • PathanAmirkha10
    writerAamirkhan (@PathanAmirkha10) reported

    Internet is not working in our locality. It's like slow and no net. From last some days. Please @reliancejio @JioCare look into it otherwise we do further legal prosiding on @jagograhakjago please look into it.

  • Avnishkr_
    Avnish Mavi (@Avnishkr_) reported

    Worst customer support right now in this country is @jio_fiber for sure… jhaatu aap, jhaatu log, jhaatu support costly lelo par airtel lakh better hai isse @reliancejio @JioCare