Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Mumbai, Jaipur, Chhindwāra, Durgapur, Imphal, Dhanbād, Mohali, Salem, Bengaluru, Pune, Agartala, Dimāpur, Dārjiling, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 23 minutes ago |
|
Jaipur
|
Internet | 31 minutes ago |
|
Chhindwāra
|
Internet | 51 minutes ago |
|
Durgapur
|
Phone | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Imphal
|
Total Blackout | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash K (@AKCMA45) reported@reliancejio Some chases network. Thanks to Vi. @ViCustomerCare . @JioCare 🤡
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Satyam Singh Sengar (@satyam_sengar) reportedPathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM
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harsh sharma (@harsh_means) reported@JioCare why the hell does my JioFiber wifi go down almost everyday ! It's been happening for last week. Each time I have raised compliant, technician is assigned and he fixes it temporarily and leaves. Same issue crops up again and again. Router keeps blinking red light !!
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Palani Bharathi (@PalanibharathiM) reported@JioCare It is more than a week I didnot get installation support how long it takes Really frustrating with Jio Wifi.Send a technician for installation support else refund my amount .This is how you treat your Customer worst support from @JioCare
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™ (@arabicaah) reported@JioCare I don't see why you need my home address, when the problem is faced in PANJIM CITY AND SURROUNDING AREAS
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NEXSAI Community (@nexsaicommunity) reported@jitendraverma__ @JioCare @airtelindia U can't switch, Becoz vi and bsnl doesn't offer better speeds compared to Jio and Airtel And coverage might be poor too. If ur area has good coverage you are good to go. Check twice thrice before switching....
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Sri (@sri_4200) reported(6/6) This is a month of unresolved outages, a technician who tested a working line and called it fixed, a ghost "resolution" SMS, and now an IVR that won't even connect me to a person. @JioCare @reliancejio this is unacceptable for a paid service.
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Rahul Dixit (@Er_Rahul_Dixit) reportedHi Team, I want to discontinue my Jiofiber account 710659531839. I am unable to reach customer care number as it is continuosly disconnecting. Hence reaching out here. @JioCare
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Ritesh_Leo🦁 (@ritesh14887) reported@JioCare Hi Team, I had activated the jio gemini offer on my email id with my old number which was closed due to KYC issues. I bought a new JIO number but i am unable to avail that offer on same email ID. Can you help how can i activate gemini offer on my email.
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Gaurav (@GauravMajee) reported@JioCare I've shared my details via DM. This issue is due to water entering the fiber cable because of poor installation. Replace the damaged cable and equipment free of cost and resolve the issue immediately.
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Shrishti Soni (@shrishtisonii) reported@reliancejio JioFiber has been pathetic. My dad called customer support expecting an actual solution. Instead, your executive, Komal, told us to chang the WiFi name as a fix. when he requested an engineer visit, she flat-out said she wouldn't send one and HUNG UP ON HIM #JioFiber
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Ankur Bachitiwale Pundir (@ankurpal_im19) reported@JioCare @reliancejio I am using mobile and air fiber service of yours. Believe me, I haven't recharge fiber service because of vey poor internet service but now I am facing worst mobile network service ever. I couldn't even make a call forgot internet. I raised a complaint, 1/3
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Shankar Lal (@shankarlalrs) reported@JioCare How long does it take? From yesterday I am contacting @JioCare still nothing happened. I couldn't do important works because of this issue.
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Priya Kujur (@PriyaKujur4) reported@JioCare I need customer care to call me or give me their number, there is no direct call number mentioned, pathetic services, I need technician to visit my place ASAP. Everything in India is growing worse even after paying for things.
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Shreekara B (@b_shreekara) reported@JioCare @reliancejio, Jio tower at Kalmadka (PIN: 574212) has been down since yesterday and many people are facing issues. As BSNL does not provide reliable service in this area,most residents depend on the Jio network.Kindly take immediate action to restore the network service.
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Syshyam (@Syshyam8307) reported@JioCare Jio Fiber payment liya 09/07/2026 (₹2121.64) but 14+ din se installation nahi hua. No response from technician/customer care despite email escalation. Relationship ID: 6291146897 Service ID: 033 31507979 Request immediate resolution.
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare @JioCare “No delay in resolution” is a shocking statement. My JioFiber service remained unavailable for 6 days. During those 6 days, I received nothing but repeated messages extending the restoration time. When a technician finally visited, the issue was resolved in under 10 mins
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Chandan Tripathy (@Chandan4447) reported@JioCare This is unacceptable. My JioFiber installation is still pending despite repeated follow-ups. Every time I receive the same response that it is delayed due to technical reasons, but no resolution or installation date is provided. @TRAI
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare Who cancelled it? We are raising relocation request almost daily and have raised yesterday also for today’s installation, please check and close this at least. Most important, mode of communication in this from your side is sms only, please ask your customer care team to call.
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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pratik Suryawanshi (@pratikS0112) reportedWorst network experience with jio from last 5 month's, Unfortunately Galati krdi jio sim leke @reliancejio @JioCare
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Gursimranjit Singh (@gursimranjit) reported@JioCare So, effectively I have got only around 2 days of actual internet over the period of 10 days. This too in a Metropolitan city like Chennai. Either cancel my internet connection and refund my remaining service advance, or fix these persistent issues for once and all.
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Rohan | AWS & DevOps Journey (@AWSFromScratch) reported@reliancejio How shameless are you guys? My Jio airfiber is not working since 15 days and the request is still not resolved. What is it that a person has to do to get the internet to work
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Nishikanta Mohanty..LLM. (@NishikantaMoh19) reported@reliancejio why the network is so slow..
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare If there was no delay, why did it take 6 days to send a technician for a 10-minute fix? Please explain this contradiction instead of sending template replies. I am asking for accountability, not apologies.
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Darshan singh (@Darshan_singh_) reported@JioCare @reliancejio I'm requesting a call back as I need help , and I'm not able to connect through customer care number, as your IVR don't have solution to my concern and those new useless IVR is Totally irritating and time waste for customers.
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Kapil dev (@lovekapil143) reportedNever recommend anyone to use jio Wrost network ever @reliancejio @reliancegroup @JioCare
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RivO (@RohitPa21342777) reported@JioCare After Booking your team is not visiting or picking up calls for further process. Such a wrost service.
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Rakesh (@Pinku1302) reported@JioCare @DoT_India @TRAI any update ? Once issues will get resolve #Jio will extend the services for impacted days ?
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Harish Chander (@nrml_indian) reported@JioCare Again no internet Last 30 days 15 days no internet or frequent disconnection If wire or DP board is problem it needs to be fixed permanently else unfortunately I have to go for disconnection I have paid advance till October 2026, All details in DM