Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Mumbai, Chhindwāra, Chās, Bhubaneshwar, Pune, Guwahati, Bhopal, Delhi, Hyderabad, Mysore, Mandi, Kolkata, Patna, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Chās
|
Internet | 11 hours ago |
|
Chās
|
Internet | 11 hours ago |
|
Bhubaneshwar
|
Wi-fi | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Srivastava (@rahulvansh) reported@reliancejio Your AI customer support system is useless. I want to talk to a human so I can properly explain my problem.
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Bнαяαт✨ (@Bharatsharma_20) reported@reliancejio @JioCare Why does 5g unlimited is not working after my daily 2gb are over ??? You guys claimed about 5g and it's not working 🤬🤬🤬
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VasanthMurugan (@VasanthMurugan) reported@JioCare it’s been 10 days since I raised service request regarding internet connectivity on my Jio fiber. SR00003DWXAJ Is the latest ticket after speaking to appellate and escalation team but still there is no visit by service engineer. @_MukeshAmbani sir your reputation is low
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The Mohalla Live (@TheMohallaLive) reported@JioCare Issue not yet resolved in 48 hars
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Sushil Baghel (@sushilbaghel09) reported@reliancejio @reliancejioCare @reliance — JioFiber has been down for 2 days despite a registered complaint. No technician has visited, and customer-care calls are being disconnected. This is unacceptable. Please resolve immediately and provide accountability for the delay
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Sushil Baghel (@sushilbaghel09) reportedTotally unfair & unacceptable! I raised a service request on 18 Aug. Technician visits promised for 19 Aug (10–11 AM, then 6–7 PM)—but nobody visited or even called. I took leave from office and waited all day. Now you’re asking me to wait until 21 Aug! @JioCare @reliancejio
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Love for India (@luv4indiaaa) reported@JioCare Plz check in the area not only me have same issue in many others I did everything trouble shoot so not the setting issue Kindly check in the area MTC church road Near Billu General Store Sheetla Colony A Block Gurgaon 122001
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Rajan pathak (@rajanpa62444382) reported@TRAI Right now in worst condition.. @JioCare
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vinayak Totad (@TotadVinayak) reported@JioCare @JioCare this looks so bad on your service side The said person is not even picking up call when I call them. I want refund
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randomuser22 (@mr_Poppy7) reported@JioCare I have replied in DMs with all require details. Please resolve the issue
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Jitendra Verma (@jitendraverma__) reported@MohdImr63172886 @JioCare Only option left port in another service provider
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𝘿𝙞𝙗𝙖𝙠𝙖𝙧 𝙈𝙚𝙘𝙝 (@DibakarTalks) reported@reliancejio @JioCare SR00003D4U7 Same copy-paste replies every time, but no actual network improvement. Poor connectivity is seriously affecting my professional work. Please stop giving generic responses and provide an urgent technical resolution. If this continues I’ll port out
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Akil Mansuri (@Akiltweets_) reported@JioCare network issue
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Sneakysen (@sneaky_sen) reported@JioCare your network is getting wrose day by day. Complaint raised,no action taken. Planning to switch other network. BSNL is far better than you in my area. in the name of unlimited 5g you are doing a scam. It switches automatically to 4g.
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Anurag Pal (@AnuragpalGCTI) reported@TRAI Every Day, Something Every Day Speed Is Too Slow For Can't Run Speed Test. Jio is Worst Performing Internet Service Provider in Congested Areas. #Jio #Jio5G #RelianceJio
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Shad Ansari (@Shad_Ansari_12) reported@JioCare @reliancejio You say coverage is “very good” in our area, but we are the ones actually using your network and facing the problem every day. Please come to Bakhrabad urf Khatai, Bijnor-UP 246734 and test it yourself. Calls break, internet fails, and indoor signal disappears.
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Ashwika Toraskar (@torskrashwika07) reportedDoes anyone get these harassment calls from Jio customer care asking them to recharge their SIM? @reliancejio @JioCare
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Dr Ishfaq Majid (@ishfaqmajid07) reportedDear @JioCare I made a request for buying a new jio sim (esim) through Myjio App. I have made the payment and process has started. Is there any way to cancel it. Kindly inform.
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Shad Ansari (@Shad_Ansari_12) reported@TRAI @reliancejio @airtelindia Please send your network team to Bakhrabad urf Khatai, Bijnor-UP 246734 and physically test the network. Signal may work near the village outskirts, but it barely reaches homes, streets or neighbourhoods. Inside rooms, the SIM practically becomes useless
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Sushil Baghel (@sushilbaghel09) reportedKindly look into such consumer service issues and ensure accountability. @trai @reliancejio @reliancejioCare
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Eternal Seeker (@Eternalseeker57) reported@JioCare Thank you for your response..every two months if there is an outage and it takes 4 days to fix it Don't know how people go about their lives
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shekhar shivam (@ShekharshivamS) reportedHey @JioCare @reliancejio your "AI" chat & IVR have smartly blocked manual ticket raising for technician visits by pushing a fake "area outage" script. Verified with neighbours—their JioFiber works perfectly. The issue is isolated to my house @jagograhakjago kindly help
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Shantanu (@Shantanu_167) reported@JioCare I am not able to book a service request for 20th morning and the app is booking for 21st of August I.e. you support will come after 2 days This is happening again and again please look into is and send the Engenir at 8 am on 20-08-2026.
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Honey (@honeyth12) reported@JioCare 20+ days before I booked a jio airfibre connection and paid still my wifi is jot installed very poor service
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Jignesh Patel (@Jignesh151188) reported@TRAI Please stop this jio network most pathetic service in internet service they are looting people on name of Fiber connection @JioCare
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Surjeet Singh (@asksurjeet) reported1/1 @JioCare cc. @TRAI @DoT_India My Jio network has not been working for the last 4 hours. There are no signal bars, and I’m unable to use mobile internet or make calls. This is causing serious inconvenience. Please check the network issue in my area and restore the services urgently. #Jio #NetworkIssue #JioCare
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Technical Youth Rajasthan (@bindaasbipasha) reported@JioCare Don't even get me started—I’ve been putting up with your nonsense and your lousy network for six months! I’ve finally snapped the Jio SIM card in half and thrown it into the gutter.
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Sunil (@Itsmesunil1232) reported@reliancejio Start fixing your customer problems rather putting up bots and sleeping on complaints morons
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Introvert🤫 (@Ajaypingal) reportedSame here... I also get msg from @JioCare that it will take 120 days to fix this..It means they know they will improve their service in 120day but they will take recharge of 5g without service. All things they are doing intentionally
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Sahani Sanjay Ku. Dhauli (@dhauli_sanjay) reportedDear Jio Company! @JioCare @reliancejio My No 7735638342. Your Network Very Bad & Your Services like Very Very Deadly. 😭 😭 No Team Support No Problem Solved. So Can u Refund our valuable Money? I want Port to other Network. Please Help me.