Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Indore, Bengaluru, Hiriyūr, Chhindwāra, Mumbai Suburban, Raurkela, Lucknow, Delhi, Chandigarh, Kolkata, Ahmedabad, New Delhi, Guwahati, Dimāpur, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Indore
|
Total Blackout | 47 minutes ago |
|
Bengaluru
|
Internet | 47 minutes ago |
|
Hiriyūr
|
Total Blackout | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Mumbai Suburban
|
Wi-fi | 1 hour ago |
|
Raurkela
|
Total Blackout | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ALOK KUMAR MOHANTY (@AlokOdishaa) reported.@reliancejio If the issue is not resolved immediately, many customers in our area will be forced to port their numbers to other operators. Kindly treat this matter as urgent and provide a permanent solution. #Jio #JioNetworkIssue #Odisha
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Srinidhi (@bodhinidhi) reported@JioCare Sent the dm Hey, per your response to my tweet, this is the service request ID: SR00002LPR61 for Jio Fiber Number --- I want the internet to be restored asap and compensation in days or refund for the days it was down!
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Vijay Khariwal (@vijaykhariwal) reported@JioCare @reliancejio @TRAI Been more than 13 days passed still no proper response from the team We are still facing an internet issue.
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Rahul P. (@rahulp020) reported@JioCare Hello Sir/Mam-this is not resolved yet. Ery day my internet and TV stops wrking aftr 7PM. Ery mnth I make a full recharge w/o any delays, inspite of that I am not getting a complete service and I have started to believe tht my money is being wasted. @reliancejio
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logical Indian (@Vikymhatre04) reported@JioCare It's getting worst now @JioCare How difficult is it to understand that this is 3rd day in a row when I'm chasing your people. What do you expect?
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Vaibhav Jain (@vaibhavjain88) reportedAbsolutely appalled by @jio_fiber service. Internet down for 10+ days. Every call same excuse: "backend team delay." What's missing is that Jio took 7 DAYS just for engineer inspection. No resolution. Customers deserve better. Urgent intervention @JioCare @AkashMAmbani #JioFiber
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Nitin Das🇮🇳 (@Nitinkdas) reported@JioCare Do u even know the problem I am facing??? U Just blindly sharing the steps from your sop docs??? This is ridiculous. R u guys parrot or something??? @reliancejio
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Saurabh Singh Satya (@Satya_sevak) reportedHello @JioCare, Internet service in my area has been unreliable for months. Today, I finally raised a complaint, but customers should not have to struggle this long for a basic service. We pay on time for every recharge, yet we are unable to use the services we are paying for.
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कट्टर हिन्दू OM PRAKASH PRAJAPAT (@OMPRAKASH710) reported@JioCare "There is no need to solve my problem, because I am changing the SIM now. I have given you plenty of time, but no more." Thanks very much Mob no 9783233720
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M P Keshava (@keshavamp) reported@JioCare I have a jiomotive device in my car. I changed the name of wifi network in jiothings app, but it is not updated. Support number rings and after selection of language says "thanks for calling jio" and disconnects! RIDICULOUS! RESOLVE URGENTLY!
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DHARMENDRA SHARMA (@right25_sharma) reported@JioCare Since Nov 2025: SR00002RUOE1 SR000033ZJK1 SR000037II67 Multiple assurances of resolution within 7–15 days. Complaints closed, issue still unresolved. I have call recordings of these commitments. Need action, not assurances.
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साकेत नंदन (@Isaketnandan) reported@JioCare worst customer care support. Please do not use any Jio service, these people are very poor in terms of customer care.
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Hari parshad (@shekhar60297833) reported@JioCare No sms recived.even customer care unable to to resolve my problem. Bad and careless service
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MonoMer (@monomer_12) reported@JioCare this jio is making me sick. Lagging, lagging, lagging. Slow. What's that. Even COD game lags, youtube, streaming apps . What did happen in the last 15 days? Even payment at times stuck. Throttling.
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Vikky Anand (@Ivikkyanand) reportedPoor service. Worst helpline, Please upgrade your network in our area. @reliancejio @JioCare @reliancejio
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Sanjeev Nema (@Sanju_nema) reported@JioCare Very poor service from jio they have rescheduled three times but after whole day waiting no engineer visiting jio care is not answering hopeless
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Vishwas Agrawal (@VraisedtoA) reported@JioCare It is Day 4 and its the same status and there is nobody who cares or would help.
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Satish gupta (@satishgupta026) reported@JioCare 102th time same issue This team is so deceitful, incompetent, and arrogant that they don't take action on complaints. They just ask you to send a message, share something, or provide your number and location, but no actual work gets done—the entire Jio TV team is useless
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Arpit Agarwal (@sercestix) reported@JioCare it's been almost more than 6 hours, any action have not been taken, and my fiber is not fix yet, jio is rescheduling engineering visit again' and again! @ConsumerReports @consumer
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Anand Bhardwaj (@anand_blr80) reported@Vaibhav51552614 Primary SIM is from @_MukeshAmbani @reliancejio worst network. Zero customer care, only BOT reply, their outlet (Pin code : 561207 - Bagepalli ) is busy with new business not time to service issue. Every time no person is available come tomorrow. Lot of tomorrow have gone.
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Indian ocen (@AjayNagani48013) reported@JioCare If I was not eligible for offer then I why your representative told me that I'm eligible you idiot scammer, I made a call before paying the recharge to confirm the offer you dumb 🤬🤬🤬🤬🤬🤬🤬🤬
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Anshul Pathania (@Pathaniaanshul7) reported@reliancejio Jio mobile data and fiber not working in manali its better to switch @airtelindia
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Nagaraju 🇮🇳 🚩 (@NagarajuX7) reportedJioairfiber service is the worst. It's been 2 days WiFi services were disconnected. No proper response from the customer care. @JioCare
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Mansi singh (@singhmansi343) reported@satheeshs007 I didn't get yet, I will make a formal complaint now on @JioCare. I am so done with them
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DIP_PICKER📉📈 (@Iam_inidan) reported@JioCare Ur service waist worst 30m over I recharge extra 1 GB DATA STILL NOT ACTIVATE NOT ABLE TO USE ... SUCH A LOOT CUSTOMER CARE SERVICE WORST OF THE WORST...
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DHARMENDRA SHARMA (@right25_sharma) reported@JioCare 3 complaints, 7+ months, still no resolution. SR00002RUOE1 SR000033ZJK1 SR000037II67 Your team repeatedly assured me on calls that the issue would be resolved within 7–15 days. Those promises were never fulfilled, yet complaints were closed.
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Ashi_iish7 (@Extinct_being97) reportedWtf is this behaviour? I've not recharged my Jio number.But after that I've got 5+ calls just for not recharging. I mean have u guys come this low? That's why you're called Dhandhos. @reliancejio it's my own choice whether I recharge my jio number or not I'm not bound to so!
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RCBIAN 18 (@SwapnanilG13868) reported@FullTosMemes @JioHotstar @JioCare autopay cancel kyu nhi kiya first subscription ke baad?
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raghvendra poddar (@raghvendrapodda) reported@JioCare The customer service is terrible; the customer care helpline number simply doesn't connect—and it never will. The Jio app offers no options to resolve issues. Recharge costs are exorbitant, and there are no offers available; there is no one to provide guidance.
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preeyorders (@preeyorders) reported@JioCare Engineer not yet assigned. I am working from home since Internet is not working. I won’t be able to work. Will you pay for me?