Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 26: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Ahmedabad, Kolkata, Pune, Bengaluru, Gandhinagar, Bhopal, Jewar, Sūrat, Jaipur, New Delhi, Latur, Mumbai, Vadodara, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 2 minutes ago |
|
Delhi
|
Internet | 7 minutes ago |
|
Ahmedabad
|
TV | 40 minutes ago |
|
Kolkata
|
Internet | 50 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinod Rawal (@ViniVinniazad) reported@JioCare Reply the same again and again doesn't make any sense I am getting the same reply from last 15days but of no use none of your engineer visited still Jio fiber not working from 9/7 now wi-fi also gonr down Totally disgusting
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Prabeen Kumar Patel (@PrabeenKumarP12) reported@reliancejio I’m a student and currently not earning,so I can’t recharge regularly.I also use JioFiber.I’ve been warned that my SIM may be deactivated, but my bank ac. and imp. services are linked to this number.If deactivation causes me academic problems,Jio will be responsible
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Rajendra Arora 🇮🇳 (@rajendraarora02) reported@JioCare My service request number SR00003C6UTB for 79622808 hasn't been resolved even after almost two working days and no engineer has come till now.
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Palkit Badala (@palkitbadala13) reported@JioCare Till time no service engineer is assigned. Pathetic service from Jio team. Internet is dead from last 3 days and no reaponse from JIO yet. Kindly close my current connection as this kind of service is not acceptable.
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Shubham (@Shubham02_03) reported@JioCare It's green only since Outage Why you keep repeating same thing? Even in Mail same thing You are unable to send a Technician
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Saurabh (@dsaurabhsharma) reported@geekyranjit @JioCare I have dm you all details , but how greedy or customer anti jio has to be to activate both plans , talked to cust care they don't have answer they can not even create service request. Poor jio
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lokanath das (@lokanathdas1) reported@JioCare 1200 I have paid refund it. I want to discontinue your service immediately if you can't install today. It's been 15 days now, are you kidding or what. We don't have any work apart from following up.😡
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MRUDUL (@MRUDULABHAY) reported@reliancejio @jio_fiber I hv your fibre connection which isn't working since 2 days, I requested an engineer visit which was scheduled today but no one either come or called. This is how you treat your customers ? Pathetic service. Going to uninstall your router and airfiber.
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Vibhor Agarwal (@vibhor_agar) reported@JioCare My JioFiber complaint has been unresolved for 50+ days now. Support marks issue as resolved from backend without fixing it, have had 6 engineer visits, without resoultion. Please escalate immediately. SR #: SR000037JM9L Location: Delhi NCR
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santosh singh (@santoshdazy) reported@JioCare Its more than 1 day but problem still there
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boxer8890@yahoo.com (@akalmatho) reported@JioCare It's actually pathetic that I have an issue and there is no one to address it. Am facing lot of issues
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Sriman Narayan Jena (@sriman_jena_98) reported@JioCare Kindly look into this issue and resolve it as soon as possible. This is causing serious inconvenience.
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KUNDAN KR. MISHRA (@Kundan_KrMishra) reported@JioCare Still my problem is not yet solved
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K Sateesh Kumar (@KSateeshKumar9) reported@JioCare @JioCare what I need is resolution. No information on cause of issue. No update on progress. Customer care is automated and disconnects. Area manager and Technician are liars. Does not pick up calls. Technician says is out of station and why is he assigned
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RN Tiwari🇮🇳 (@rntiwarii) reportedThree days but no resolution provided. Very poor service. Pathetic @JioCare
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Vibhor Agarwal (@vibhor_agar) reported@JioCare My JioFiber complaint has been unresolved for 50+ days now. Support marks issue as resolved from backend without fixing it, have had 6 engineer visits, without resoultion. Please escalate immediately. SR #: SR000037JM9L Location: Delhi NCR
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Saurabh (@dsaurabhsharma) reported@geekyranjit @JioCare No reply ,no registration of complaint @TRAI should protect consumer from such practices and take action
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Asif Siddique (@asif_sidd1) reportedIf the plan is capped, stop displaying it as UNLIMITED. Either restore my data service immediately or issue a refund for the period/service I paid for but cannot use. Hidden limits and contradictory support responses are completely unacceptable. @reliancejio 2/2
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Nithish (@Nithishpk5) reported@JioCare I’m on a 30 Mbps JioAirFiber plan but getting only 7.1 Mbps, causing constant buffering and streaming issues. I complained last month, but the same issue continues. Please investigate and provide a permanent fix ASAP. @reliancejio
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Sriman Narayan Jena (@sriman_jena_98) reportedDear @JioCare, I am facing frequent network issues .Sometimes The signal suddenly drops to zero, making it impossible to make calls or use mobile data. The same problem continued for about 2 days last week, then it became normal, and now it has started happening again.
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Ronik༝🔶༝Rawat (@ronikrawat) reported@jio_fiber @JioCare @jio_fiber Still no response. Internet has been down for over 24 hours. The assigned engineer isn't answering calls, and customer care hasn't resolved the issue. Please escalate this urgently or process a refund so I can switch providers.
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neeraj k patil (@neerajkpatil) reported@JioCare The url you shared doesn't work. And why wasn't I updated about this delay. Infact your people confirmed twice this morning that the engineer will visit on time. What ******** is going on. Now when will he visit. My entire day is being wasted coz of your ****** service
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viral indian memes (@viralindianmeme) reported@JioCare Shame on such a company who doesn’t even care about their loyal customers been for over 10 years. It’s been 1 month and 1 week and I still there team is not capable enough to solve my issue. Shame on you, scammers and fraudulent people looting money.
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Sachin kirti shah (@Sachinkirtishah) reportedUr team is not able to sort 1 live cricket match which is not available in ur jio tv then why ur taking money from us if u dont have money to buy FanCode App or Zee's Unite8 Sports Network @reliancejio
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varaprasad (@bdnsvprasad) reported@JioCare @JIOAIRFIBERIN @JioCare Please do not raise service requests without knowing the issue and again closing it without my concern. You are just wasting my time and dragging this issue for last 2 months.
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KHOONI RAAT FACT (@puneetsharma_ji) reported@JioCare @JioCare Please share the proof in my DM showing where and when my relocation voucher was redeemed. If it has been redeemed, I want the installation details and proof of activation. My issue is still unresolved.
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Vibhor Agarwal (@vibhor_agar) reported@JioCare @reliancejio @JioCare my complaint is still not resolved and you guys have closed all my complaints from backend. Care to solve? or jus harass the customer?
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𝐊𝐡𝐚𝐧 𝐒𝐡𝐚𝐡𝐚𝐧𝐬𝐡𝐚𝐡 शहंशाह खान شہنشاہ (@shahanshah_kld_) reported@JioCare How many time I have to visit there? I visited 8 times and now irritated . I have submitted request for port . Worst service by jio
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Mayur Sharma (@MayurSh25982515) reported@JioCare 4 days of outage doesn’t seem to be temporary. You should take it on priority.
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KHOONI RAAT FACT (@puneetsharma_ji) reported@JioCare It's been 5 days since your team contacted me on X, but there's still no resolution. It's now over 2 months since I paid ₹1,200 for JioFiber relocation. No connection, no refund, despite repeated follow-ups. Please stop giving assurances and provide a resolution.