Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Patna, Delhi, Varanasi, Hyderabad, Chennai, Mumbai Suburban, Meerut, Ahmedabad, New Delhi, Agra, Chhindwāra, Shiliguri, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 28 minutes ago |
|
Pune
|
Internet | 2 hours ago |
|
Patna
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Varanasi
|
Internet | 4 hours ago |
|
Hyderabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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eva (@evabuilds) reported@JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this
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Vikram Vijayant Rana (@VIJAYANT_RANA) reported@JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix
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Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
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Harshit Dhawan (@iharshitdhawan) reported@JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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Mohammad Atif (@MohdAtifRiyan) reportedJio true 5G network not working Last 1days so plz solve problems @JioCare @reliancejio @JioComplaint
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faiz Razi (@iamfaizrazi) reported🚨 SCAM ALERT @reliancejio - Paid ₹2200 for Jio AirFiber, but your team not installed & cancelled that request.all details sent in DM. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. frustrating and unacceptable!
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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Kundan Singh (@blu476) reported@JioCare 1. Called party numbers-8210492002 & 9334636341 2. Latest date when issue faced: 02 Sep 2026 3. Latest time of issue - 1600 Hrs 4. Handset - OnePlus Nord CE 3 I am facing major issue with internet connectivity.
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santosh sahu (@santoshsah86511) reported@JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI
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Digvijay Ahire (@Digvijayahire2) reportedHi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???
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Dibyendu K Das (@dibyendu_das) reportedBooked appointment for my #jiofiver Issue at 10 am today and suddenlyfind it now rescheduledwithout any informationat the last momentto 1 pm. Pure arroganceon part of Jio @reliancejio
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Dilipbaashha (@Dilipbaashha) reported@JioCare What are u lying,does ur system work for u are u working for system,what is the restriction & who made that restriction,for simple issue I have to Wait for 10 days,it's already 3 days passed
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Dipen Thaker (@dipenthaker7) reported@JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this
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Dipen Thaker (@dipenthaker7) reportedHello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.
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eva (@evabuilds) reported@JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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@tul Srivastava (@Atulgrowing) reported@JioCare @reliancejio From one month i informed your team to rewire my jio fiber connection but you have just didnt do any thing. Last two service request raised for net disconnection. Temporarily solution and again my internet has been disconnected due to construction, No reply?
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Manoj kumar Pandey (@maddy9233) reported@JioCare During the installation, your engineer himself informed me that there was a problem with the modem/router and assured me that the issue would be rectified by the Jio technical team within the next 24 hours. However, after leaving my premises, he never returned and has also
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akshay (@akshaymylar) reported@JioCare @reliancejio Applied for a jio fiber connection on Aug 5th. One agent came and made me pay for 1 year. Not got the connection nor KYC or cancellation. The guy tells that he wont come and set it right and that i can give police complaint. His mobile no is 7348936339
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Sadda Kiran (@Sadda_Kiran) reported@JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.
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Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
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Monika Bera (@MonikaBera5) reported@JioCare No solution yet.
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem