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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Allahābād, Hyderabad, Chhindwāra, Jaipur, Morādābād, Bengaluru, Delhi, Kolkata, Bānposh, New Delhi, Nagpur, Nashik, Gorakhpur, Varanasi, and Pune.

CityProblem TypeReport Time
Allahābād Internet 38 minutes ago
Hyderabad Wi-fi 58 minutes ago
Chhindwāra Internet 1 hour ago
Jaipur Internet 1 hour ago
Morādābād Wi-fi 2 hours ago
Bengaluru Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sudhirrai13
    Sudhir Rai (@sudhirrai13) reported

    Please either activate my connection with proper service support immediately or process my refund without further delay @reliancejio @JioCare @JM_Scindia

  • SabaS85770193
    Saba S (@SabaS85770193) reported

    @JioCare Give me an estimate time ...u can't keep the service request open indefinitely! It's been more than a week already.... Resolve the issue by refunding the amt and cancel the SIM...I will buy it elsewhere.

  • ShailuRv
    Shailendra singh (@ShailuRv) reported

    @JioCare it has been 3 days in row no inet and worst none of your teammates call back .. says lot about value . In next one month my plan expires look like good time to bid adeu

  • The_Narrator02
    エシュワル 🔥 (@The_Narrator02) reported

    @JioCare It's been more than 24 hours that technician visit delayed and no update yet, tried calling customer support multiple times today not response again

  • ReddyYashw41368
    Yashwanth Reddy (@ReddyYashw41368) reported

    @JioCare @reliancejio Extremely frustrated! I live 4km from the tower in Kadivadu (524410), yet have ZERO mobile signal & my AirFiber (₹800/mo) drops daily. Even with "5G" showing, there’s no data. I can’t Work From Home & the local agent made it WORSE. Fix this! 🚨🛑 #Jio

  • savage_Citizen_
    Web User (@savage_Citizen_) reported

    @JioCare kindly resolve my issue, I am having an issue related to personal data theft from the jio side.

  • deepp1308
    Deep Hemanta Dutta (@deepp1308) reported

    @JioCare My Jio Fiber connection is down because the fiber wire was cut during road construction in my area. Kindly arrange immediate repair. Location: Sitlabari, Near moti hotel Registered Mobile No: 9852222293 Please resolve this issue as soon as possible. #JioFiber

  • Vijay2402__
    Vijay (@Vijay2402__) reported

    @JioCare i will bow down to you . Please dont say we eorking on your issue. Simple delivery of sim you can not handle . Waste. For your mistake i feeling bad and guilty in front of my parents.

  • SaptarshiBanik2
    Saptarshi Banik (@SaptarshiBanik2) reported

    @JioCare I really don't want to place any new orders after witnessing this pathetic service. I want my refund back ASAP.@JioCare @reliancejio

  • GpgShil
    Sourav Shil (@GpgShil) reported

    @JioCare JioCare Poor network quality & so slow internet speed in my area. I'm a jio user my jio number is 8509809768. Everywhere same situation, even when I'm writing this post i can used my wifi network. So why should I recharge at such a high price? Need permanent solution.

  • parvejsiddiqu15
    parvej siddiqui (@parvejsiddiqu15) reported

    @JioCare @reliancejio @DoT_india Please solve my problem, I am facing a lot of trouble. I have been requesting repeatedly but it is being completely ignored.

  • Himansh95863546
    Himanshu Pratap Singh Thakur (@Himansh95863546) reported

    @JioCare my sim is account suspended please resume my jio sim 9428272205 i can't recharge please resume service

  • lbommi64
    John™ (@lbommi64) reported

    @JioCare Received message saying issue resolved, but router still shows red blinking light (LOS) after restart. No internet yet. Issue not resolved. Need technician visit today. @JioCare #JioFiber #CustomerService

  • yesrahulkr
    Rahul | Data & Tech (@yesrahulkr) reported

    @JioCare Hi Jio, I recently bought a Jio Bharat phone, but it is not showing any network. I already have an old phone with a Jio SIM, and that same SIM is not working in the new Jio Bharat phone. Please help me resolve this issue.

  • Abhi_Nav_Sharma
    Abhinav Sharma (@Abhi_Nav_Sharma) reported

    @JioCare Cutomer care is not registering my request to deactivate my jio fibre connection. Please help and terminate with immediate effect. I m not using it since last 15-20 days due to no connection.

  • vedadeshmukh
    VictoriousVeda (@vedadeshmukh) reported

    @reliancejio @JioCare request raised Appointment for installation of Jio STB for JioFiber connection having JioFixedVoice Number +917123565093 has been scheduled at your premise Service Request Number : TC00000CSJSO But no one showed up and already plan is activated without STB?

  • rajureddy_4814
    raju rampalli (@rajureddy_4814) reported

    @JioCare I already have extender and the speeds are really good for last 1.2 years but now it's worst. I am not a dumb to complain without initial checks. I have tested the speed by placing phone beside the router only. Its definately your coverage issue due to increasing in no.of users.

  • satishgupta026
    Satish gupta (@satishgupta026) reported

    @JioCare 15 times message to you but there is same issue ,I am only paying you are listening and earning but doing nothing last one years

  • hetjethva07
    HET JETHVA (@hetjethva07) reported

    @JioCare @reliancejio It's been 1 year of random internet drops. 3-4 engineer visits, router replaced, problem still exists. This is unacceptable for a paying customer #JioFiber #JioCare

  • VIVEK_YADAV3
    Vivek Yadav (@VIVEK_YADAV3) reported

    @JioCare My address on CAF is correct, not sure why u guys ****** up and taken the wrong pincode, if it cannot be change pls refund my money and take ur **** router back.

  • preethamshetty_
    preethamshetty (@preethamshetty_) reported

    @reliancejio @JioCare Extremely frustrated with inconsistent internet speed at my location kanthavara , Karkala TQ , Udupi District . The speed is dropping constantly and causing major issues. Request to check the network connectivity here immediately

  • Sushanthm7
    Sushanth m (@Sushanthm7) reported

    @JioCare This is my 30th tweet since 2 months on this issue. What a pathetic jokers you guys are 🤡

  • KathanPraj8893
    kathan prajapati (@KathanPraj8893) reported

    Hi @JioCare, 6+ months delay for SIM replacement. Submitted ALL documents incl. CBSA report proving I never left Canada. Still asking for non-existent entry stamp. Ignoring valid proof is unacceptable. Resolve NOW. #Jio

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @JioCare No resolution, every new person give new reasons. End of the day customer is looted by @ jiocare

  • debashissarang1
    debashis sarangi (@debashissarang1) reported

    dear @JioCare i have made a complaint regarding my jiofibre since 21st april Still there is no resolution till todayNo engineer visited my home for resolution neither your costumer care is solving any problem.what the meaning of installing jio fibre then

  • DEBARSHIKAsf6h
    DEBARSHI KALYAN DUTTA (@DEBARSHIKAsf6h) reported

    @reliancejio my fiber internet outage is still on and is hampering my work.Absolutely no call from escalation team..This is truly unbelievable

  • Rasagulla_hu
    Rasgulla (@Rasagulla_hu) reported

    I Need your Help??? Regarding air fiber recharge problem.. Contact me via inbox i send you message.. regarding @JioCare @reliancejio

  • Chiragg724
    Chirag gupta (@Chiragg724) reported

    @JioCare Not recived refund yet requesting to you also to initiate refund from your end also as I'm struck now between particular UPI payment and jiofiber. Please raise complaint with the particular bank from your side also

  • luciferres1
    Kunal K (@luciferres1) reported

    @JioCare @reliancejio Pathetic service facing network issues from 7-8 days and yet complaints are not even entertained @airtel is way better atleast they resolve customers issue. Thinking about switching service. +91-7123171865

  • RK_Panigrahy
    R K Panigrahy (@RK_Panigrahy) reported

    Guess what jio voice call also not working in Rayagada Odisha @JioCare previously internet and nos voice call