Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 28: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaykaynagar, Mumbai, Bengaluru, Pune, Satna, Lucknow, Patna, Shillong, Ahmedabad, Sūrat, Hyderabad, Bhopal, Nashik, Bhubaneshwar and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Jaykaynagar |
Internet | |
| Mumbai |
Internet | |
| Bengaluru |
Phone | |
| Pune |
Internet | |
| Bengaluru |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nirbhay Kumar Pandey
(@Nirbhay16217558) reported
@JioCare My internet surfing and downloading very slow .At this time speed is 0.2kb/s in my current location.
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t grish lal
(@tgrishlal) reported
from
Medchal Malkajgiri, Telangana
@JioCare I have replied theough DM but no reply nor any solution.
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Shrey Mehrotra
(@mehrotra_shrey) reported
I'm really frustrated with @reliancejio since the day my network got upgraded to 5G. I have been observing a lot of call drops and it is increasing day by day. Also, as soon as I receive any call it gets disconnected.
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Rajeev Dhawan
(@RajeevD19477183) reported
@reliancejio Very poor network in my Delhi house. I already Tweet to Reliance Jio. But nobody can take action. Again n again reply me from Jio your contact number and your location extra extra. That is not way
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Pritam Dasadiya
(@pritamdasadiya) reported
@reliancejio @JioCare My internet connection is not working since 2 days. No on is coming to resolve it. My Service request no SR00001GLLFB I am not happy with the @reliancejio .
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Rahool Thote
(@rahooljt) reported
@JioCare your broadband connection at home is not working…wanted cancel the subscription….please help
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Maulik Trivedi
(@mauliktrivedi12) reported
@JioCare paid fir fibre on4th refund on 5th still waiting for connection after qpply new one no one is responding best slow and don't care anyone services found ever..
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Aman Shahi
(@AmanSha36816367) reported
I'm not able to use jio 5G in my 5G phone... I'm having another sim of jio where I'm able to use 5G with that sim... I have called many times to customer care but there is response... Kindly send me welcome offer... I have shown many times interest in my jio app... @reliancejio
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vicrum
(@vicrum_r) reported
@reliancejio Kudos to Jio team for providing the most #unprofessional customer service, !! Eagerly waiting for the recharge to be over for a Disconnection!!
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aman choudhary
(@amann_choudhary) reported
@JioCare can you provide good Network or not?
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रुद्राभिषेक
(@somitsrivastav_) reported
AliShai91804099: @somitsrivastav_ @JioCare @airtelindia 3rd class network provider
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Ratnesh mishra
(@Ratnesh1551) reported
@suku_patel_22 @JioCare I am facing the same issue
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Advocate भटकटैया
(@Furze_SX) reported
@JioCare This issue is not in specific part..entire vijay nagar , Indore is facing this issue..specially sheetal nagar(a part of vijay nagar)..please do something otherwise airtel is working fine inside the house also..
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Secular Sir Niermal
(@pro17neer) reported
@JioCare Matlab jabtak publicly embarrass na karo... you wont listen... I have already mentioned the issue in my tweet... slow speed mess??? I didn't pay for this... how'll you compensate me for my loss...
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Arindam Manna 🇮🇳
(@Arindam_Manna1) reported
@reliancejio There is a catch in the above comparison. Jio 5G is still in beta testing mode, not all users are able to access 5G like 4G network. How airtel has launched 5G service commercially so all users can access 5G within 5G coverage area. So 30 is better than a century here
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Sandeep Kumar
(@Sandeep27415883) reported
@JioCare For last two days I am trying to register my Amazon prime subscription on Jio set top box . It is not happening please help
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ART
(@DANGERART) reported
@JioCare the standard of jio sim getting worse day by day. I am not getting proper network and unable to use many applications in my mobile. Thinking about switching to airtel
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Akanskha Singh
(@singh9_9india) reported
@JioCare my internet completely stops working, keep happening every now and then.@reliancejio is getting bad in connectivity meanwhile @airtelindia is working smoothly at the same location Kindly support.
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Punnu
(@punnupradeep) reported
@JioCare When connection is already available in my area & our neighbours are already using jio fiber service then why should I wait for it. (2/2)
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Nirbhay Kumar Pandey
(@Nirbhay16217558) reported
@JioCare PM My internet surfing and downloading very slow speed 0.2kb/s in my current location
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Santhosh Pai
(@Santhosh_pai) reported
@jyothisuthoham @Airtel_Presence @reliancejio 4G used to be good till last week , area is 5G enabled from past few months as per messages from airtel (speed of 4G got better after that ). This week its gone down not sure why .
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Rohit Pandey
(@RohitPandey_Ara) reported
I use Jio Sim and facing calling issue for 2 months. Now, definitely I can say that Jio is not reliable. Thanks for serving me for months. Now I am going to join @airtelindia 🙏@JioCare @reliancejio
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Nisha
(@Nisha21467739) reported
@reliancejio Very bad network.. there are call drops and my number is not reachable most of the time.. please fix the issue ASAP..
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MAHESH SACHDEV
(@sachdev_mahesh) reported
@JioCare I didn't receive any response/ resolution via any of the channels above, I've contacted the IR help desk and Rakesh Chowdhary has just been amazing to resolve my issue, and would really like to appreciate the assistance provided by him @JioCare you saved a customer 4m porting out
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Satyam
(@SatyamR65310533) reported
@JioCare You are claiming of 5g network but in reality your 4g works like 2g. One day more of slow speed ,you will lost 1 customer to airtel
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Delusionally Space_Timed
(@space_timed) reported
@reliancejio A century of locations on paper. Not everyone using a 5G device being able to use 5G in those 101 areas. I'm sure the 30 areas have better customer support and better 5G quality. Jio is a shame, not even trying to help customers with not able to connect to the 5G network.
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Punnu
(@punnupradeep) reported
@JioCare I already told you that service is already available in my area but the service provider is not replying positively , i also provided my pincode, after that your team said that DM us your address so we can move further but I didn't receive any reply in DM, when connection (1/2)
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HARA KUMAR MISHRA
(@HARAKUMARMISHRA) reported
@reliancejio Should have shame,the 4G network not strong. Monthly base recharge should be 50/- only. ଟିକେ ଲାଜ କରନ୍ତୁ ମ
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SAWANT PRAMOD.
(@SAWANTPRAMOD007) reported
@reliancejio @JioCare Local cable service provider gave same day connection, & jio fiber connection which I chasing last 6 months is still resolving issues, very lazy guys I ever seen. Every time giving different different reasons. Never contact me & tweeting we tried but......
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Kaushal kumar
(@kumar_kumar03) reported
@JioCare Team its been more than 20 hours I am yet to hear anything. Kindly help