Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 27: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Jalandhar, Baikunthpur, New Delhi, Bengaluru, Mumbai, Chennai, Kolkata, Chhindwāra, Kanpur, Lucknow, Thiruvananthapuram, Bhopal, Āsansol, and Kallakkurichchi.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 58 minutes ago |
|
Jalandhar
|
Internet | 2 hours ago |
|
Baikunthpur
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 5 hours ago |
|
Bengaluru
|
Phone | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Mishra (@anurodh78) reported@JioCare see the way of working of your social media support. Same as your backend or ground level support. #poorjioservices
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Dr Rohan (@rohanrangdal99) reported@hey @JioCare @reliancejio I have 5g plan then i went to jio office they are in our area no 5g service is there whatever we can do now
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Archana Sharma | Psychotherapist (@HealingArch) reported. @JioCare @reliancejio This is very disgusting that you are stealing my data. I have not used much internet today still you are saying that I have exhausted my data and slow down the speed. I have topped up my jio number annually still you people want me to pay more. There is no customer care executive with whom I can talk. Kindly help. Else will have to go to consumer court
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Santosh Iyer (@SantoshIyer0) reported@JioCare Another 2 weeks have passed and still no resolution. I suggest you refund me the security deposit. I learn that you are not taking security deposit in respect of new connections .
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Saptak Roy (@SaptakRoy__) reported@reliancejio @OfficialJioPC Poor network
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Bhujanga Rao (@bhujangarao0292) reported@reliancejio pathetic network
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Mu Bharatiya (@KumudaSahoo02) reportedI no longer want this kind of poor service at my premises. Please cancel my request and arrange a refund of my ₹3,000, or provide a proper resolution immediately. @Jio_Offl @JioCare @reliancejio
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Venugopalan (@Venugopalan17) reported@JioCare shame on u . Ten days facing issue in calls dialling. U guys told rectified today again similar issue. U call 198 each one transfer call to the others without informing internally. U want to repeat multiple times . Are u govt organisation? Return back my prepaid money
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Mohd Shabul (@shabul_mohd) reported@Rudra1071219 @reliancejio It is worst since last 10 days. And they are not even giving the calls to us. ai telecaller is giving the calls and asking to press 1, 2, 3, 4
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The Unpublished Media (@mediaunpublish) reported@JioCare Dear Aishwarya, No Further Escalation Is Required, Neither I Have Such Patience to Tolerate Such Issues. Please Refund My Payment At The Earliest
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better call no one (@_errrrrrr) reported3/3 If you’re not going to provide the service as promised, why are customers being asked to pay upfront before any service is actually provided? This is extremely frustrating. Please look into this and resolve it. #JioFiber #Jio @JioCare @reliancejio
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Happy Religionist (@HeraclesXNY) reported@JioCare Hey, lost my phone/sim, care to help?
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Mallikarjun D. Luffy 🇮🇳 (@CRonaldofied) reported@JioCare @reliancejio I have been repeatedly contacting JioCare regarding my JioTV+ issue, but there is still NO resolution. Your automated email is the only response I have received, and there has been no response on X either.
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Prasanna Joshi (@prasannajoshi92) reported@JioCare @reliancejio @JioCare what's the update?? Do you really enjoy customer following up with you regularly??
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Nitesh Pandey (@NiteshP60824641) reportedNo response to multiple complaints about poor network in Vill Nawalpur (Lormi, Mungeli 495115). No one cares about village connectivity issues. Pls fix network ASAP! @JioCare @ChhattisgarhCMO @CollectorMungeli #Chhattisgarh #Mungeli #Jio
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Dixita Barua (@dbarua2084) reported@JioCare I still I have not received the resolution. Escalated SR which I have raised on 24th August has not resolved yet. And my connection will be ended on 28th aug'26. Dont trust @reliancejio . They are scamming people!
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Rahmani (@Syedrizwan7250) reported@reliancejio Dear Jio I’m facing a repeated issue with my Jio number 9390985146—my phone/number frequently becomes unavailable or switches off. I already replaced the SIM 4 months ago, resolve this issue urgently and permanently.
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Subhash Kumar Yadav (@Subhash_Ydv_16) reported@JioCare Your Service Disappointed Me..I Try To Reach Customer Care/Kyc Agent /installation Agent..No One Response.. pls Cancel It .
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Gopal Adusumalli (@gopaladusumalli) reportedHey All Check out this response from @JioMart_Support. They delivered a damaged product and are now denying an exchange or refund. Instead of resolving the issue, they are simply trying to escape responsibility. This is extremely disappointing. @reliancejio @jiomart
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Aditya Gupta (@Adityagupta2334) reportedIf there was a race for providing the worst network and full on marketing of their network service then @JioCare @reliancejio would be the topper of that race. The worst network provider. Feeling guilty of choosing their network. #WorstCustomerServiceEver #worstnetworkprovider
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sandip kapde (@SandipKapde) reportedJioFiber’s service is a complete mess. I paid online , but Customer Care claims it was cash. They say a voucher was issued on Aug 19, but I never received it. Installation team says the connection isn’t cancelled. Refund still pending. Explain this! @JioCare @reliancejio
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Ashok Varma (@varmasworld) reportedDisappointing and extremely poor experience with @reliancejio Had a Jio Fiber connection at home. Wanted to relocate within the same complex. They kept us hanging for more than 2 weeks with no updates! No one had a clue about the reason! Finally shifted to Airtel! @JioCare
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sandip kapde (@SandipKapde) reportedCustomer Care says a voucher was issued on Aug 19. I never received any voucher, and nothing is showing in the Jio app. I do not want a voucher—I want my money refunded to the original payment source. @JioCare @jio_fiber
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KaushikPatel (@KaushikHarji) reportedOne of the worst services @reliancejio provides. Whenever i recharge every month most of the days it buffer even after having 5g network. Your helpline service is worst then your network. Paying for service not getting is not what customers has paid for, @JioCare
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EMPRESS (@suruchis) reported@JioCare @JioCare reschedule the service at their own will and wish since 24hours our wifi is down only automated responses on app and calls. Pathetic service by jio .. #jiosucks
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Laksminarayan Viswanathan (@Laksminarayan) reported@JioCare Any update?? @TRAI - why can’t you penalize the service provider if the service is disrupted for more than 48 hours? Why do I need to pay for the entire month?? @JioCare
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Dixita Barua (@dbarua2084) reported@JioCare Isn't scamming people . Money has be paid on time but bill can't be provided. And connection will be disconnected too. Who will return my amount ? I need resolution for all. Since I have been clearly said I will get the bill plus the connection is till 2027!
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EMPRESS (@suruchis) reportedThe most pathetic customer service is of @JioCare @reliancejio my parents live alone and since more than 24 hours wifi is not working despite all rubbish steps to follow on the app. I scheduled a visit for 10am today morning and they themselves reschedule it to 3.30pm .#jiosucks
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Jatin Solanki (@Jatin_AI) reported@JioCare Hi @JioCare I would like to discontinue my AirFiber, Considering frequent disconnection and poor customer service. shared the contact number details in DM already.
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Avinash Singh (@Avi240786) reported@JioCare @reliancejio Overwhelmed by the reminder calls which still continue coming. Am I the lucky one to receive this premium service?