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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 6: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Jabalpur, Chhindwāra, Nagpur, Delhi, New Delhi, Thiruvananthapuram, Nashik, Bhubaneshwar, Bharūch, Chandigarh, Kolkata, Pune, Bhopal, and Lucknow.

CityProblem TypeReport Time
Mumbai Wi-fi 6 minutes ago
Jabalpur Internet 2 hours ago
Mumbai Phone 3 hours ago
Chhindwāra Internet 3 hours ago
Nagpur Internet 5 hours ago
Delhi Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mrudul_vajpayee
    Mrudul Vajpayee (@mrudul_vajpayee) reported

    Day 4 of @reliancejio @JioCare acting nonchalant whatever their customers face, they will have idiot operators on ground who skips installations everyday and not picking calls

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @JioCare @reliancejio Another vague reply. For 8 working days, all I've heard is "wait a few business days." A transparent company provides a clear refund timeline, not endless uncertainty. Same generic response only reflects poor accountability and an inefficient refund process.

  • mohan_raj2607
    Mohan Raj (@mohan_raj2607) reported

    @JioCare Finally,after 10 days without internet, my JioFiber connection has been restored. I hope no other customer has to go through such a long outage. Thank you for near by jiofiber service for quick action. Hoping for better service and faster response in the future. @JioCare

  • hippkreddy
    Praveen Kumar Reddy (@hippkreddy) reported

    Team - Can you please update the Ticket: SR00003D2K4L, No internet since Monday, your idiot Engineer simply changing the ticket to onhold and closing the ticket without taking OTP. Pls look into this and take action on your Engineer. @JioCare

  • AmarjitKar
    Amarjit kar (@AmarjitKar) reported

    Very poor service by jio . I am suffering a lot due to relocation. From 3 ug to till the time not installed my jio fiber in my new location very poor service. @JioCare

  • diveshwadhwaa
    Divesh (@diveshwadhwaa) reported

    @airtelindia @reliancejio Both your customer support, stores and appellate are useless. I ported my sim from jio to airtel. Jio says sim has been disconnected and airtel says it is still in jio. No one is taking responsibility and just passing it to the other. It has been 7 days

  • itsyashagrawal
    Yash Agrawal🇮🇳 (@itsyashagrawal) reported

    @JioCare Since you already know how to take money without doing a site survey, I assume you also know how to process a full refund without making useless excuses. Keep your policy lectures to yourselves—cancel Order NO0001ETEGIS immediately and credit my money back today!

  • SituMishra5
    Ghanshyam Mishra (@SituMishra5) reported

    Jio’s network in Noida Sector 19 has become extremely frustrating. The signal is so poor that even basic tasks like making UPI payments at shops often fail. In 2026, reliable mobile connectivity shouldn’t be a luxury. Please improve the network in this area. @JioCare

  • iamarprajapati
    AnishRaj Prajapat (@iamarprajapati) reported

    @JioCare I am fed up with calling repeatedly, yet I am unable to speak to a customer service representative to get the Jio Fiber connection removed. Yours is perhaps the worst service in the world. You took the money for the recharge, but now you don't even care; this is a fraud.

  • NISHCHALSONI2
    NISHCHAL SONI (@NISHCHALSONI2) reported

    @JioCare Hi @JioCare, I haven't received any DM despite your reply. Please resend it. This issue has been pending for weeks, and I request a definite resolution timeline instead of generic updates.

  • nehapassi09
    Neha1909 (@nehapassi09) reported

    @JioCare My internet has been down since yesterday. I’ve raised multiple complaints but no engineer has been assigned. The app only has an AI chatbot and the customer care number connects to the Election Commission. Please resolve this urgently.

  • vishal1933
    vishal mani (@vishal1933) reported

    For 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician.@JioCare @reliancejio

  • Tanishq0511
    Tanishq_fitnerd (@Tanishq0511) reported

    Sometimes I can’t believe how such a big company like @JioCare has such shitt services. Applied for a jio fibre connection 12 days back. Paid advance for 3 months. No response from jio after that. And there’s no option to connect to their customer support.@JioSupport @jio_fiber

  • DARE7DE
    Mr Ankit (@DARE7DE) reported

    @JioCare But you already created the complaint against this before 3 day now you again created why is this behaviour airtel support what about previous resolution

  • v_vks
    vishal - A Hindu . अहिंसा परमॊ धर्मः (@v_vks) reported

    @JioCare @jio_fiber don’t irritate me further, i hv been dealing with u v patiently & u hv been v unprofessional, let me know the ans 4 my Q 1. DO U INTEND TO RESOLVE 2. WHAT IS UR TAT 3. Unable to use the service since 31Jul, what is refund i will get as I don’t want to stay with u

  • Akshayap0
    Akshay Kashyap (@Akshayap0) reported

    Dear @JioCare, Village Laxrampur, PO Jitwaria, Kalyanpur, Samastipur (848302), Bihar is facing severe network issues. Despite 5G recharges, even 4G barely works, especially 5–10 PM we can't even send texts. 1000+ Jio users are affected and may port to Airtel if not resolved.

  • rohanghotankar
    rohanghotankar (@rohanghotankar) reported

    @jio_fiber @JioCare Really disappointed with JioFiber’s customer service. I raised a request over a week ago and despite multiple follow-ups, there’s been no response from customer care or the installation team. It’s frustrating to be paying for a service that I can’t even use.

  • GopalMrutyunjay
    Mrutyunjay Gopal (@GopalMrutyunjay) reported

    @JioCare This response is disappointing. I've been a loyal Jio customer since 2018 and have reported this issue multiple times without any permanent resolution. Your tower is only about 500 meters from my location, yet the network remains extremely poor.

  • sidnext_
    sidharth nayak (@sidnext_) reported

    @JioCare I'm still calling you. Your service engineer in our location isn't very good, so please, that's why I'm calling. Whatever problem I'm having, please sort it out. 1/2

  • shail2462352
    Shailesh Kumar Mishr (@shail2462352) reported

    @JioCare extremely poor service . Really pathetic. List of goons are working under this umbrella

  • Danishsiddiqui9
    Danish siddiqui (@Danishsiddiqui9) reported

    @JioCare As always pathetic customer support. A customer cannot reach customer service desk and when he / she reaches then they will not listen #customerservice #poor #internet

  • nayakroshan1
    roshan (@nayakroshan1) reported

    @JioCare Issue not yet resolved

  • TheAmitSaagar
    Amit Saagar - सागराज़ (@TheAmitSaagar) reported

    @JioCare False commitments, missed visits, and fake updates. Despite repeated complaints, no one takes responsibility seriously. Unacceptable service. @JioCare @reliancejio #CustomerService #Faridabad

  • GULSAN_P0
    GULSAN PANDA (@GULSAN_P0) reported

    @JioCare Not installed yet. Very very worst service

  • ChandiCharan9
    Chandi Charan (@ChandiCharan9) reported

    @JioCare @reliancejio I paid ₹2,222 for #JioHome on 25 Jul. Today is 6 Aug and no engineer has contacted me. Despite repeated follow-ups, I only receive automated replies. Install today or cancel my order and refund immediately. Order: NO00015IBLJF

  • Gulshan33844744
    Gulshan Kumar singh (@Gulshan33844744) reported

    @JioCare Please arrange the installation as soon as possible and share the engineer's contact details. I am disappointed. Instead of resolving my complaint, my installation has been postponed to 8 August. I waited the entire day today based on the promised appointment. (2/3)

  • Srj_bit
    I_AM_SRJ 😁 (@Srj_bit) reported

    @JioCare Still there is no update.. nor any agent assigned for installation. I want refund.. proceed cancellation now.. enough now. @airtelindia can you help to install fiber connection today at 560103??

  • chaharsudhira
    sudhir singh (@chaharsudhira) reported

    @JioCare Hi, my Jio mobile internet is extremely slow at my location. Please check the network issue. Location: J-139, Beta-2, Greater Noida, Uttar Pradesh. Kindly resolve this as soon as possible.

  • Kottottikkaran
    Sabu Kottotty (@Kottottikkaran) reported

    Facing a persistent issue with #JioPay on my Jio Bharat phone. It constantly displays "Server busy, try again" every time I open the app. This has been going on for a while now. When will this be fixed? Please resolve this bug ASAP! @JioCare @reliancejio #JioBharat #JioPayIssue

  • utk_Adonis
    ImPurohit (@utk_Adonis) reported

    @JioCare Kindly give me complaint id