Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jabalpur, Mumbai, Jaipur, Nagpur, Chennai, Nashik, Bengaluru, Cochin, Tiruvannāmalai, New Delhi, Pune, Hyderabad, Lucknow, Udaipur and North Goa.
| City | Problem Type | Report Time |
|---|---|---|
 Jabalpur |
Wi-fi | |
| Mumbai |
Internet | |
| Jaipur |
Internet | |
| Nagpur |
Internet | |
| Chennai |
Wi-fi | |
| Nashik |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Saravanan
(@vijaysaravanan) reported
Hi @Airtel_Presence @airtelindia What's going with my connection will it work or not. Last month the connection not even worked for an single day you people sending the bill...sucks. Disconnect the connection I am planned to go with jio @JioCare
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Nitish sharma
(@Nitish019) reported
@reliancejio @JioCare Worst customer service, they solve all the care tickets without solving any issues. Service request number SR000016XFOI.
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Arun
(@Arun48129187) reported
@reliancejio @JioCare every month i have to complain again and again but this problem is continuing.
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Debanjan Mukherjee
(@tech_alien) reported
@JioCare I just received a text saying it would be another day the service would not be available
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Vishnu Rajkumar
(@Vishnuraajkumar) reported
@JioCare All I am asking is a call from your team. @Airtel_Presence contacted me and asked me to not to share any document as they are able to fix the issue within 12.00 PM today. So if they fix then I will not port as @JioCare response is so bad till now.
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Badruddin Siddique
(@badrufun) reported
@JioCare Facing internet issue at my location. Could you please check?
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johar xavie 🇮🇳
(@XavieJohar) reported
@JioCare recharge done in the morning of 199 in my jio number 8578813897 but only internet is active, calling service in not active till now... Please look into it
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Rajesh Kumar
(@Rajesh1993arma) reported
Does JIO has any control over its employee or JIO has kept them only to collect money for new connection. When we apply for new connection the same day JIO employee comes to collect installation fee but they can not come for cancellation. Wow. What a service!@reliancejio
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Vineet Singh
(@theunstabledude) reported
@JioCare I just want to know what's the accountability for service requests getting delayed by weeks coz your customer support does nothing except registering and rescheduling complaints. Who's accountable for 6 days of no internet in my 30 days pack?
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altaf khan
(@khanaltafakbar) reported
@reliancejio Dear Jio SIM user (K.Y.C) is pending please call our customer care right now 7864848702 otherwise your service will be Blocked within 24hrs thank you..... ( Wht the hell is this ? Why jio need kyc now ? ... And how can u block me number ?)
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Anirudh Sharma
(@Anirudh05754700) reported
@reliancejio the worst customer care support when it comes to resolving customer issues. I ordered a set top box and scheduled the delivery on 2nd October 11-12 in the morning and after 2 days and unlimited calls to @JioCare i haven’t been appointed a technical for installation.
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Rajesh Kumar
(@Rajesh1993arma) reported
What kind of service is being provided by JIO ? I have requested for my Old JIO fiber cancellation almost a month ago. All I get is message and email that such and such are coming for unistallation from at least a week but no one has yet visited. @reliancejio @JioFiberVoice
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Amit Kumar
(@indianbanker9) reported
@JioCare Disgusting there so many connections are active in this area and in my building also. Connection are still giving to fresh customers in this area and you are saying service is not yet started.. Update the data in jio app and check that above pic @JioCare @reliancejio
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Kunal Rai
(@raikunal1997) reported
@reliancejio @JioCare what kind of service you are providing. In a city like Delhi your so called 4G network is not giving the speed of 2G.
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Nitin Khandelwal
(@NitinKh07019182) reported
Poor customer care experience from @Airtel regarding broadband shifting. There is a difference in SLA ranging from 3 days to 7 days, reference number - 137912752, If not resolved I will have to shift to Jio Fibre Nitin 7903100040 @airtelindia @reliancejio
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SanatanDharm
(@SantanDharm) reported
@reliancejio @JioCare service even at New Connect Level is so pathetic that the Sales Team collect Money for Jio Fiber connection but don't activate the net n arrogance that they don't pick the calls of customer. Customer be damned. @TRAI shud heavily penalise Telecom Cos 4 it
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Nirmala Nagda
(@NagdaNirmala) reported
@JioCare silently removed 329 rs plan on jiopay ( auto pay) Now this plan become invalid Bad practices
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Lalit Singh Chauhan
(@lschauhan91) reported
@JioCare Can anyone help me to get eSIM activation request cancelled? I'm told to wait before i request new one directly with store. Very unplesant experience..
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Vineet Singh
(@theunstabledude) reported
@JioCare Why do I've to tweet to get a response from @JioCare ? Why can't the customer support do the same when it's their only job? I've calling relentlessly everyday at @JioCare, local service engineer and regional service manager did not get any positive response
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Pashyant Srivastava
(@PashyantS) reported
@JioCare Rest assured? Refund my money and then plan your engineer visit. If you intention was lawful then you should take some serious action against your team (unprofessional people). I am seriously discouraged from @reliancejio Pathetic customer experience #MukeshAmbani #jio #broadband
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Niharika
(@Niharik55685324) reported
@JioCare We are not getting any resolution for this since long .Can get any time line regarding this as these numbers are of no use to us when we can not make call or use data...
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Payal
(@payalchaurasiya) reported
@JioCare sir my internet is not working. My router is blinking red and I am not able to raise Service request thru Jio App. As it’s working day is difficult for me and I work from home. Any help is appreciated.
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Lalit Singh Chauhan
(@lschauhan91) reported
@JioCare @BandBajaateRaho Can anyone help me cancel eSIM activation request cancelled placed online so that i can directly activate it at store. Told to wait for 7 days. Don't you think in that I can switch to airtel and have new SIM activated? Very unplesant experience..😔😔
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Rajesh Kumar
(@Rajesh1993arma) reported
Does JIO has any control over its employee or JIO has kept them only to collect money for new connection. When we apply for new connection the same day JIO employee comes to collect installation fee but they can not come for cancellation. Wow. What a service! @reliancejio
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Arpit Garg
(@ArpitGa82957411) reported
@JioCare As I told my friends and group members about they also said it's really bad now thay will not going to buy this device. As I asked my youtuber friend about it he said I am going to definately making a video about it so people can get aware of these kinds of fraud.
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Manish Kalra
(@ManishKalra15) reported
@JioCare @JioFiberVoice @reliancejio Nothing works on jio care for relocation. iOS app, webpage, call centre etc. With great difficulty managed with android phone. Managed to register CO0000EZAAJ8 but their team says cannot execute. Totally hopeless service.
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Anirudh Sharma
(@Anirudh05754700) reported
If @reliancejio can’t provide me the resolution with this refund me money or atleast give me clarity that you have to go to store and pickup the box yourself. Stop showing customers that you care when you actually don’t give a damn #worstExperience #CustomerExperience #jioFiber
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Anirudh Sharma
(@Anirudh05754700) reported
No wonder @airtelindia and @TataSkyBinge are much more accepted as they provide a quick resolution time as they believe in customer satisfaction by resolution at earliest. Also the msgs from @reliancejio is your technician has been scheduled, when ?? 100 yrs later. #frustrating
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Vineet Singh
(@theunstabledude) reported
@JioCare I recharge my jio pack for 30 days and my internet has been down for more than 6 days due to poor @JioCare's management. I just want to know whose accountability is this? Will i get extra validity on my internet pack for the delay caused by @JioCare ? (2)
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कड़वा सच
(@kadwa_sach0) reported
@JioCare @Paytm This is the second time when recharge amount deducted from my account and I didn't got recharge benefits. I have tried to contact #Jio & #Paytm But there is no option to speak with customer care. #StopLootingCustomer.