Reliance Jio Outage Report

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (15%)
• Phone (12%)
• Total Blackout (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kanpur, New Delhi, Vadodara, Indore, Raurkela, Mysore, Bhopal, Ludhiāna, Guwahati, Bhīlwāra, Pune, Dehra Dūn, Lucknow, Jaipur, and Sūrat.

City	Problem Type	Report Time
Bengaluru	Internet	57 seconds ago
Kanpur	Wi-fi	13 minutes ago
New Delhi	Internet	21 minutes ago
Vadodara	Internet	31 minutes ago
Indore	Internet	41 minutes ago
Raurkela	Internet	50 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krishna Gopal (@GopalKk043) reported 1 minute ago

  @airtelindia With The type of service u are providing, I'm switching to @reliancejio Can u tell me the Procedure to Port to jio from Airtel??

• 
  Sunil (@SunilKrishnaV) reported 1 minute ago

  International roaming packs from @reliancejio @JioCare don't work as expected in many countries. Don't rely on them! U could get into stress after landing in a foreign country to see no network. U may not be able to book a cab/use maps to help with directions @jagograhakjago

• 
  Raju Prasad (@Raju03513732) reported 3 minutes ago

  I am a software developer and currently I am at my native place bihar because of pandemic mostly everyone is working remotely when there's no electricity, jio network goes to no service and I had complained about it multiple times from last 2.5 months. @reliancejio @reliancegroup

• 
  Rishabh Chourasiya (@Rishabhchor) reported 4 minutes ago

  @JioCare @reliancejio jiofibre down again, 5th instance within a week. Any suggestions how to make a formal complaint for this. Or consumer fourm is the only option?

• 
  Rules Broker (@amitraj2085) reported 8 minutes ago

  @reliancejio @JioCare Jio I have requested for relocation yesterday ... As per timing your executive had to visit till 12 but no one came to see that yet , my Internet not working from last 48 hours can you please look into it +913263550615

• 
  ପ୍ରତୀକ कुमार Mishra ایشاں (@ishaan001) reported 9 minutes ago

  @JioCare Hello need help asap... Kindly reply...

• 
  Gaurav Joshi (@gjoshi88) reported 11 minutes ago

  @JioCare Hello team, what a pathetic support you have please disconnect my services if you cannot fix the issue or cannot even provide a complaint number? WORST services ever! Regards,

• 
  Rules Broker (@amitraj2085) reported 16 minutes ago

  @reliancejio @JioCare Jio kindly look into it after raising the request I have also received multiple call for new connection why ?? Is this the service you provide us to cancel old connection & get a new one . you will refund my money after 14 day & now again I have to pay

• 
  Om Suryavanshi (@Diwanaa7) reported 18 minutes ago

  @JioCare There are less users of jio as compare to the time when you ware providing free internet then it was fine this issue is coming since 2 years what is the solution i want solution not justification

• 
  PRERAK AGRAWAL (@bestprerak) reported 19 minutes ago

  @reliancejio @JioCare I didn't expect this type of service from Jio. More than 24hr passed from my complaint registered bt it's still the same. At the time of Home classes and work from home your team not understanding the problem. My connection is 2yr old but no priority...cntd

• 
  Rules Broker (@amitraj2085) reported 22 minutes ago

  @JioCare @reliancejio my contact number 8467010060 .. Call me ASAP & resolve the issue

• 
  The Loyal Indian (@Angryman1009) reported 22 minutes ago

  @reliancejio I don't see facility to raise a complaint on your fancy app. Why am I not surprised?

• 
  Sarcasmatic (@Saracasmatic) reported 25 minutes ago

  @JioCare Covered? From whom? Your own fraud and cheating? Read how many times you tweeted "we will get back to you" without actually getting back. You should now be in Guiness Books of World Records for most shameless service provider @GWR Please check the entire thread and validate

• 
  Hemant Borole (@hemantoist) reported 26 minutes ago from Bhopal, Madhya Pradesh

  @JioCare @reliancejio 2nd day. No solution to the problem. No person visits. I didnt expected such service from Jio. This is total ignorance. Jiofiber after service has now deteriorated to the worst level and do not care about the consumers.

• 
  Ankit Shah (@TheAnkitShah) reported 27 minutes ago

  Why the heck should I go though all the hassle again when there was a glitch in your system? How’s that my fault? And customer service agents in store were so rude and not even willing to solve the query. For me it’s very simple, I’ll jus port it to @JioCare.

• 
  Siddharth Jain (@siddharth42k) reported 31 minutes ago

  @JioCare The engineer visited few mins and back and resolved the issue in less than minutes. He said that the fibre got folded somewhere outside. It is very unfortunate that we had to suffer for 4 days for an issue which could have been solved in 5 mins.

• 
  ganesh ☺ (@ganeshbellare) reported 33 minutes ago

  @JioCare So now you have a live proof that your network is so bad and couldn't even connect a call!!! Please keep trying. When your luck is good, it will connect. That's what all others calling me do.

• 
  muthu (@mercedesgmk) reported 34 minutes ago from Saidapet, Tamil Nadu

  @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

• 
  Ahmed (@ahmedsworld) reported 38 minutes ago

  @JioCare @BShanka21625058 Very bad service @JioCare

• 
  Sunil (@SunilKrishnaV) reported 41 minutes ago

  International roaming packs from @reliancejio @JioCare doesn't work as expected in many countries. Don't rely on them. U could get into stress after landing in a foreign country to see no network. U may not be able to book a cab/use maps to help with directions @jagograhakjago

• 
  medha gupta (@medhagupta181) reported 42 minutes ago from New Delhi, Delhi

  @jiocare, I was told by a customer executive that an engineer will visit to resolve the query between 11-12am today but no one has arrived yet (18hours since the issue reported) Your inconvience is impacting my day to day work.

• 
  Diwakar (@Diwakar37532631) reported 43 minutes ago

  @JioCare @airtelindia @airtelindia shame on you really. Its been more than 20hours still no reply and any action. Even unable to recieve calls . Just resume the service of messaging once. I want to port out now .

• 
  Simran (@Simran94779141) reported 44 minutes ago

  @JioCare SR0000167E6H Cannot transfer data from parent to child number. Raised issue many times over last 12 months. No solution provided, only told to wait for 24hrs, 48 hrs, 72 hrs No solution given since Sep 2020.

• 
  Simran (@Simran94779141) reported 47 minutes ago

  @reliancejio SR0000167E6H Cannot transfer data from parent to child number. Raised issue many times over last 12 months. No solution provided, only told to wait for 24hrs, 48 hrs, 72 hrs No solution given since Sep 2020.

• 
  ARUNKUMAR (@sharalboovis) reported 48 minutes ago

  @JioCare I'm Jio Retailer at Namakkal.. Tamilnadu - 637001 My client need to port his Bsnl postpaid corporate sims (up to 100 sims) to jio corporate Prepaid Sims.. Already having jio corporate id with new jio 30 prepaid Sims. But at your end no support for porting..

• 
  Mukesh Shukla 🇮🇳 (@imsomil) reported 48 minutes ago

  @JioCare I am already onboard with other connections, just that I can't see frustration of any airtel user any more in the society including myself. Sending you details for a network survey and help desk in society.

• 
  Nayeemshad (@nayeemshad) reported 55 minutes ago

  @JioCare Have sold your soul n born out illegitimate relationship? Is your team so impotent that they can't resolve a simple network issue for 504 days? Shamelessly saying it. Chi. R u guys fit to run a company? If u can't hv a load then take it? Return my 504 of money MC BC

• 
  vijay pandit (@svijaypandit) reported 55 minutes ago

  @JioCare #jiofiber #airtel4g #relince i'm very unhappy for jio fiber team services last 4 day i'm continue complan but my problam not solve by jio fiber team and jiocare team, and i'm lost every day 1000ru. Then i'm decided chang network connection, and i call everyone no use jiofiber

• 
  subhamoy banerjee (@subhamo04706966) reported 56 minutes ago

  @JioCare Even after recharging with 4 G booster the net is slow.

• 
  Gautam Mukerjea (@gmukerjea) reported 58 minutes ago

  @jiocare what terrible sales people you have at your Goa store. Actually can't help a senior citizen client and just know how to trouble them no end. Also the app is the pits in terms of being effective and is the worst part of your phone service. Please do something about it.