Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 10: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Noida, Ghāziābād, Babugarh, Chhindwāra, New Delhi, Delhi, Dehra Dūn, Kolkata, Mumbai, Dimāpur, Udaipur, Bhopal, Cochin, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 7 hours ago |
|
Noida
|
Phone | 8 hours ago |
|
Ghāziābād
|
Internet | 8 hours ago |
|
Babugarh
|
Phone | 8 hours ago |
|
Chhindwāra
|
Phone | 8 hours ago |
|
New Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pavan (@ppa1kr) reported@reliancejio @JioCare I am using Jio since more than a year. Since then the same issue prevails, but Jio doesn't care at all.
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Ankna Tyagi (@iamankna) reported@JioCare you just ask us to dm and than don’t provide any solution. You are unable to assign an engineer and time slot since morning. How come every time there is a problem you don’t have engineers to allot. Most pathetic service. @_MukeshAmbani
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Equity Investor 📈 (@Equity_investr) reported@sivajithcp @JioCare @reliancejio They will never solve any issue same happening with me complaining since last 8 months but no solution
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सत्या (@satyaGAD) reported@JioCare my jio Fiber service is disrupted for 5 days. I have raised the ticket 2 days before, but no one has contacted me. It shows only that engineer wiil be allocated for this service request. New complain can not be raised till previous one is closed.This is disgusting.
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Anjani Kr Mishra🇮🇳🌐 (@AnjaniMishra4) reported@JioCare Is there any real person in customer support as this seems a standard reply from a machine without brains
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khaja pasha zaid (@Khajapasha37) reported@JioCare reliancejio @JioCare My JioHome installation was scheduled for today between 12 PM - 2 PM but no one contacted me till now. No update, no support. Is this how customers are treated? Please resolve.
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Rohit upadhyay (@Rohitup96600644) reported@JioCare Internet down since 6 June. LOS red light blinking. SR000037UHPJ. 10+ calls to customer care, still no resolution. New connection and 12 June engineer visit is unacceptable. Resolve urgently or will complain in National Consumer Helpline for deficiency in service.
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Ankit Patel (@PharmaBhagat) reported@reliancejio I ordered Jio Home after seeing these adds. Unfortunately the service is very bad, and despite several complaints TV and Internet still not working. It’s been over 3 weeks since installation and nothing works.
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Bhagchand Samota (@bhagchand84) reportedPaying for @reliancejio postpaid but getting no network and endless call drops in Gurugram. Is this the "Digital India" connectivity we are promised? @JioCare, ignoring customer complaints won't fix your broken towers. Resolve this! 📢 #JioDown #Gurugram
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Rash Mohan Ghosh (@indialove999999) reported"Jio network has been down for the last 2 hours. I am unable to use calls or mobile data. Please resolve the issue as soon as possible."@JioCare @_MukeshAmbani @reliancejio
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khaja pasha zaid (@Khajapasha37) reported@JioCare reliancejio @JioCare My JioHome installation was scheduled for today between 12 PM - 2 PM but no one contacted me till now. No update, no support. Is this how customers are treated? Please resolve.
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Sathish Kumar (@sathish625) reported@JioCare The app is still showing “assigning engineer”. No progress or sign of the issue being fixed. No calls from the Jio team or engineer. It's the 5th day since the complaint was raised. What happened to Jio? Are they short of engineers or just taking a lethargic approach?
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King Kaalu...🥰 (@KingKaalu18) reported@reliancejio @JioCare I am facing a issue trying to connect with customer care but even after trying so hard why I m getting only ai support. Ai is not helping properly I want a customer support plzz help..plz try to connect through call.
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Ansuman Parida (@TheAnsumanP) reported@JioCare Have a issue with my Jio sim . Pl respond to my DM..
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Tej Kumar Reddy (@TejKumarReddy08) reported@JioCare @JioCare still I didn’t get the time or date When it’s done pathetic service
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blasted consciousness (@consciousBlast) reported@JioCare The request id is SR000037T7H1. You are welcome to go through it and see if customers are to blame. Today is 3rd day of outage. I have already installed tata internet meanwhile but jio engineer is yet to visit. No one is friendly - not staff, not engineer even if we pay on time
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Kharra_Sahab (@KharraOpinion) reported@JioCare I have an active Unlimited 5G plan, but my 4G data is continuously being deducted despite being connected to Jio 5G. This issue has been ongoing for the last 4 months.
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Yasa Vamsi Naidu ✊ (@jspvk9) reportedFacing @reliancejio poor network quality.
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SANDEEP SAH (@sandeepsah89) reported@JioCare When engineer will be assigned. Today is 3rd day of service disruption.
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Kundan2020🐦 (@Kundan20203) reported@JioCare Hi @JioCare I've DM you, my #jiofiber details. But it didn't get resolved yet. Try to resolve it asap and dm me what was the issue.
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Abdul jabbar (@Jabbar_ECE) reported@JioCare I have paid for JioFiber on 2nd June. Still my installation has not happened. Either do the installation by tomorrow or cancel and refund the money
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gARV pAHWA 🇮🇳 🇫🇷 🕉️ 🚩 (@garvpahwa09) reported@JioCare I am abroad & need a replacement for my SIM. Your team asks me to update my email via MyJio, but I cannot access MyJio because I lost the phone & SIM, login requires OTP sent to the same number. How is a customer supposed to recover access in this situation? Please help
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JHUMA KARMAKAR (@jhumash2010) reported@JioCare very bad network, third class
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare (1/3) @JioCare Thank you for responding. The assigned engineer is unreachable as his phone is switched off. I contacted the local team directly and they initially committed to visiting today to resolve the issue.
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khaja pasha zaid (@Khajapasha37) reported@JioCare @JioCare Appointment confirmed, time slot given, but nobody showed up and nobody bothered to contact. Truly a “wonderful” customer experience. Need immediate resolution.
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Salih (@iam_salih_) reportedHey @JioCare @reliancejio , my area used to have great 5G coverage, but lately, the signal has been incredibly inconsistent. Now I’m barely getting any 5G and it constantly drops to 4G. Please look into this and fix the network stability here!
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khaja pasha zaid (@Khajapasha37) reported@JioCare @JioCare Appointment confirmed, time slot given, but nobody showed up and nobody bothered to contact. Truly a “wonderful” customer experience. Need immediate resolution.
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Sharif Ahamad 🇮🇳 (@Sharif56910) reported@JioCare @reliancejio @JioCare Despite repeated complaints, there has been no resolution. Furthermore, I received a call from one of your executives who informed me that Jio service is not active in our area and that they are unable to provide support. 3/4
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @JioCare The issue remains unresolved. Yesterday’s visit was missed and today’s committed visit was denied. Service has been down for 3 days and is impacting my work. Kindly provide the engineer’s name, contact number, and a confirmed resolution time today.
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Nishit Mathur (@NishitMathur) reported@JioCare The issue has been open for 3 days now. 10 such issue have been raised in last 5 months leading to 2)+ days of internet lost. I dont wish to continue. I demand @reliancejio refund the yearly subscription I paid immediately.