Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Kolkata, Udaipur, Bengaluru, Ludhiāna, Imphal, Chhindwāra, Ranchi, Patna, Srinagar, Ahmedabad, Pune, Airoli, Varanasi, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Dombivli
|
Phone | 2 minutes ago |
|
Delhi
|
Internet | 4 minutes ago |
|
Kolkata
|
Internet | 15 minutes ago |
|
Delhi
|
Internet | 55 minutes ago |
|
Udaipur
|
Internet | 58 minutes ago |
|
Bengaluru
|
Total Blackout | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VIPIN YADAV (@VipinYadav008) reported@reliancejio #Worst service in KORBA CHHATTISGARH. Bad management by the dealer . They are unable to install @jio_fiber in prime location of KORBA city in a day.
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Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reportedHello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT
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vivek singh (@vivek27290) reported@reliancejio Bad service provider jio
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sunil thapa (@sunil9jan) reported@jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T
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VaibhavRaja (@VaibhavRaja) reportedThe worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare
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Abhishek (@sr_abhi_02) reportedHey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006
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Vishal Tripathi (@tripathivish) reportedRegister complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.
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Gagan meena (@Gaganmeena1432) reported@JioCare Jio's service is so bad that it's beyond praise. And then your Jio employees call you every day, harassing you, "Sir, get a recharge done." What good is a recharge when the network is so poor? The internet doesn't work, and you can't even talk properly on calls. First,
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Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
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CreatorsGift (@icesprings) reportedDear @JioCare @reliancejio all I want to say is u r a miserable piece of ****** **** with a pathetic customer service who argues and disrespects people Madrochai G mein Himmat hai toh call trace kar and suspend ur employee MF ****
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rajkamal rai (@rajkamal1980) reported@JioCare since 3 days regularly we are complaining for jio fiber net issue person comes does something evening again it stop working why hell we pay bill regularly
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Surya Sudabathula (@SuryaSudab24893) reported"Hey @JioCare @reliancejio, I'm experiencing frequent 4G signal drops in my area. my area AP W.G dist. Bhimavaram The internet speed is very inconsistent and unreliable. Please fix this network issue at the earliest. #Jio #JioNetwork #NetworkIssue
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Anant Katyayn (@anantkatyayn) reported@JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.
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Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
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Dr. Kiran Sangani (@kiransangani) reported@JioCare jiofiber not working since last 3 days showing Outside connectivity issues. Keep getting msg extending restoration time by 12 hours. Pls solve issue urgently. Jio fixed line 02235509062. SR SR000033G2U1, as in betwn showed indoor problm, then again changed to Outdor issu
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PRIYANKA MISHRA (@pic9936) reported@reliancejio @jio_fiber @JioCare I have been facing issues with my air fibre from past 10 days. Customer service is useless as they are just following a script with no intention of help. Please look into it. My router number is-1243619427 registered with the name of Arush.
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Rachit (@Hyperx700) reportedWhat the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare
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Kishor Mistry (@KMistr) reported@JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.
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Mizanur Mondal (@MizanurMondal) reported@JioCare @JioCare It is very unfortunate that despite many complaints, Jio 5g and 4g services are very bad in my area. Will this problem ever be solved? Whenever complaints are made, only false promises are given.😔
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Mohammad Sahil Ahmad (@ImMohammadSahil) reported@JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help
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krishna (@krishnasahux) reported@reliancejio my jio air fiber speed complaint during activation of air fiber and after completing customers care confirm refund will do if not satisfied fro air fiber speed now I am waiting many days no one help
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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shiv singh π² (@shivsingh195037) reported@JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.
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PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare No , update received yet from Jio backend team...please escalate my issue on priority basis...
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Ajay (@Ajaydadke1) reported@JioCare JioFiber not working since 10 April. No proper update and no support on call. Please fix this urgently. I can share details in DM. @jio_fiber
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare please check my Pm i sent you my airfiber details Cancel my Airfiber Services i dont need it anymore!
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MANISH (@manish007online) reported@NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no
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AM!T KUMAR™ (@masteramit88) reportedMy brother-in-law having eSIM Jio postpaid connection. Entered in J&K region but no network showing. Pls have a look. Waiting for your suggestion and support. His number is 7225962427 @JioCare @reliancejio
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akshay kumar (@akshayjn4uu) reported@JioCare Hey I got sms already that service is restored but problem is once I got that sms, my service stopped. Before that it was working normal, so I think because of restoration my line got cut. Hope it’s easy for you to understand my situation now @JioCare @reliancejio
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:.Kaif.: (@malek_abul) reportedHello @JioCare @reliancejio kindly improve your 5G service in our location. We pay for 5G but getting service like 2G what the service is this??? Kindly do needful action from your end. Very bad and poor network in our area kindly check and solve this matter asap.