Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Coimbatore, Chhindwāra, Hyderabad, Sopur, Patna, Guwahati, Kozhikode, Pune, Bengaluru, Chennai, Jaipur, Madurai, Lucknow, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
Phone | 7 hours ago |
|
Coimbatore
|
Internet | 8 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Chhindwāra
|
Internet | 9 hours ago |
|
Hyderabad
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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राम भक्त (@Ayodhyawaasi) reported@JioCare Your engineers are not coming for visit, and you are giving me advice to reboot device and perform run diagnostic. Pathetic service. Wrong decision to use jio.
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vivek singh (@vivek27290) reported@JioCare Bad service
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chetan dave (@chetand36176903) reported@reliancejio @_MukeshAmbani internet not working inspite of recharging of high value packs. Pathetic service. Neither of this 4g 5g LTE working.
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Aakif Arbaz (@AakifArbaz33510) reported@reliancejio Poor and Worst service of Jio Fiber . From last Seven Days my Jio Device showing Red Signal . For This is I’m complaining from last seven Days Neither customer care helping Nor Local service provider .
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shweta babbar (@ShwetaBabbarSha) reported@JioCare @JioCare no response from your team yet ? This is really not the kind of customer service we expect from a company like yours.
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Rajasekhar Royal (@rajasekharnimma) reported@JioCare One more thing I already requested to cancel my order and refund the amount, I don’t need your service any more.
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deeplearnerd 🍱 (@deeplearnerd) reported@JioCare in 3 days you’re literally repeating the same pattern. It’s honestly like talking to a wall at this point. You have set automated voice notes and fallback messages and default resolution message. Will be fixed at 1:30am. I’m sure by tomorrow it’ll be 9am then again 9pm.
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ANUSHKA SEN (@anushkasen143) reported@sshah17 @reliancejio International roaming issues can be such a headache especially when plans are active but not working📶did they suggest any manual network settings or troubleshooting steps?🤔
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare Replied over DM. Provide me resolution instead of explanation. It is not my fault. Kindly check and let me know what can you do for me.
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Parveen chaudhary72 (@chaudhary72_p) reported@JioCare I have tried contacting customer care multiple times via calls and emails, but there is no proper response or resolution. This is very disappointing and causing inconvenience in daily work.
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Pritam Halder (@PritamHald28845) reported@reliancejio @JioCare Same problem
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VPatel (@vihar2004) reported@JioCare Internet speed is very slow every day. So many complaints but in the name of congestion / upgrading network remarks, complaint left unresolved at customer end. @TRAI
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vijay singh (@vijaysi08422027) reported@JioCare I waited for 10 days because of your service and the regret I felt trusting you. But today, after receiving a call from your customer care, I contacted a local service provider—and my connection was installed within just 30 minutes. That’s what real service looks like.
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shubham tiwari (@gr8tiwari) reported@JioCare @reliancejio This is pathetic! I’m literally 200 meters away from your tower and the internet speed is non-existent. What am I paying for? Stop giving excuses and fix the connectivity in my area immediately. This is unacceptable! 😡📉 #JioDown #JioNetwork #BadService
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SAGAR (@sagar7cs) reported@reliancejio please take care of the network in Sagmootea tea Estate, Jakhalabandha Nagaon Assam. The network is so frustrating that people with weak hearts would die.
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Just Like That! (@elluranand) reported@JioCare @Patel82772 Hi Dhiraj, pls let us know whether these assh**** actually solved your problem or not.
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SK304 (@Sanjeev19183027) reported@JioCare @reliancejio @TRAI This is all motherhood statement and cheap assurances what were you and your people doing for the last one week and RELIANCE like STRONG BRAND is damaging hard earned reputation due to some insane people regarding customer services !!!!
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Balaji shinde (@Balajishin19319) reported@JioCare This is not appropriate without informing anything to the customer.This is why I said the worst service ,after paying no one contacted and now it's cancelled without informing. Cruelty by @JioCare @reliancejio overs it customer.
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Abhiraj Pali (@abhiraj315) reported🚨 Extremely poor experience with @JIOAIRFIBERIN I paid ₹1200 on 20 Feb 2026 for a new AirFiber Max connection. It’s been ~2 months and: ❌ No installation ❌ No update ❌ No proper response Money taken, service ZERO. @JioCare @reliancejio #JioAirFiber #CustomerService
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @JioCare Today also technician came in the evening 6:00 pm and changed only the ODU instead of changing both and the problem still persists now tomorrow also he says he will come in the evening.Please request you engineer visit in the morning
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Prashant Tiwari (@Prashan87890385) reported@JioCare You just informed me that ₹1200 has been credited to my account, and now you are saying a service request has been raised. What kind of drama is this?
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Parveen chaudhary72 (@chaudhary72_p) reported@JioCare If this issue is not resolved soon, I will be forced to raise a complaint with TRAI and switch to another provider. Kindly take this seriously and fix the issue at the earliest.
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Gurpreet (@bansalgurpreeet) reported@JioCare Still a poor stuff, you sent the enginner today at home. You should have all the detials.. when we need you guys didn't helped us with your support, that is why we paid you guys... now find the detials your own and close the connection..why would i help to do so
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Nabajeet Mandal (@nabajeetmandal) reported@JioCare This is general feedback, not a personal issue. Please consider bringing back long-validity low-data plans.
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Aaryan sharma (@__aaryan_sharma) reportedYesterday recharge on my numbers ended and suddenly I can't even receive calls and it is shown as invalid...how can I make it work again or solutions anything I tried to connect to customer care but it's of no use @jiocare
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PARIADDICTION-JASS (@jatinjasssss) reported@JioCare @JioHotstar In same location you facing issue from 2-3 days so kindly send a check up team once to check the connectivity issue
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Aman Alok (@amantech) reported@JioCare @JioCare , please be informed that my issue has been resolved already. Somebody has raised this ticket needlessly, hence, requesting you to close this.
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Balamurukan (@bawesme) reported@JioCare No slots available = no service provided, thats the priority you set for after sales service.
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Abhiraj Pali (@abhiraj315) reported@JioCare Hi @JioCare, Thanks for the update. I have received the SR (SR0000337EUD) via DM. Request you to please ensure this is resolved at the earliest and share a clear installation timeline or refund status. Looking forward to a quick resolution.
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AR (@a1239234) reportedHey @reliancejio @JioCare Why you onboard customers when your support engineer literally mentioned to me that they don’t have enough ports for few months and thus they disconnect some users even after some like me who pay 30k pa for Internet .@RIL_Updates Your Fiber is pathetic