Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 6: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Ranchi, Dehra Dūn, New Delhi, Coimbatore, Bhubaneshwar, Pune, Bhopal, Chennai, Kolkata, Delhi, Lādnūn, Bengaluru, Mumbai, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 24 minutes ago |
|
Ranchi
|
Wi-fi | 56 minutes ago |
|
Ranchi
|
Internet | 3 hours ago |
|
Dehra Dūn
|
Internet | 5 hours ago |
|
Dehra Dūn
|
Wi-fi | 8 hours ago |
|
New Delhi
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Secular In Past (@astro_sharma_g) reported@Airtel_Presence do you have service of AIRTEL AIRFIBER IN MY AREA??? @JioCare airfiber is equivalent to ****... Wannt to get rid of it... Tell your plans??
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mac (@mac7up) reported@JioCare Need to cancel this order
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apoorv jain (@apoorvjain_ups) reported@JioCare Tell me how much more time you need.. It's not working from last 12 days and you people are making me fool everyday.. Please provide me the resolution instead of commitments
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare Dear Jio Support, I'm experiencing persistent network issues in my area, including poor signal strength, frequent call drops, and slow internet speeds. This is affecting daily communication and work. Kindly investigate and resolve the issue at the earliest
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Kamlendra Mishra (@kamlendrasimari) reportedDear @Airtel_Presence and @JioCare Team, Internet connectivity in our area is extremely poor. During power outages, the network often goes completely down, causing major inconvenience. Kindly look into this issue and take necessary action. Location: Simri, Bisfi - 847222
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Chintan Shah (@chintan79) reported@JioCare Because 7day time for resolving single complaint is purely unprofessional behaviour. Even Local fiber service provider not takes that much time. I think no one in your company have guts to take the responsibility that because of him still complain not resolved. (2/2)
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srilok majee (@srilokmajee) reported@vmanjuraju143 Jio company is cheating customers like a chit fund company I complained to Jio customer care for a long time but did not get any solution so I was forced to switch to Airtel. Airtel's service is very good. Thanks to Airtel company for providing service to people. @JioCare @airtel
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Nimesh Kamdar (@nimesh0916) reportedFor the last 2 months, I have been facing slow internet issues almost every alternate day. I have contacted JioCare around 10 times, yet the issue remains unresolved. Today again, the CC executive asked me to simply switch off the router for 5–10 minutes and restart it.
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Samurai (@Samuraii333) reportedHey @JioCare @reliancejio it's been three days, I'm complaining about my network issue and you assistant just giving assurance of 3hr 4hr all the time...when will my network will be restored?
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amit doshi (@amitdoshi10) reported@JioCare I am Deaf and a UDID card holder. Please confirm whether any disability-related concession, accessibility support, or GST exemption is available Answer me
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Afaque Ahmad Shaikh (@afaque_2007) reportedHow long will these temporary network issues last? Please If possible reply me.I am tired of complaining. @JioCare @reliancejio @consumerforum
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Ak Gupta (@akg515949) reported@JioCare @reliancejio Jio AirFiber order cancelled on 10 May. Refund of Rs 1200 still not received despite waiting 21 days, multiple follow ups and SRN generation. Today I was told the refund would be credited by 5:35 PM but it is still pending. Please help.
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Hit-Or-Miss (@HitOrMiss__0) reported@JioCare Day 7: JioFiber still down!!! Never ever buy JioFiber. Go for airtel or bsnl. They only loot people and nothing else. @JioCare @reliancejio
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sandip gupta (@sandipgonly) reported@JioCare @JioCare Worst after-sales service from Jio AirFiber. My internet has been down for days despite multiple complaints. No resolution, no accountability. This is extremely frustrating. Please uninstall my connection from my home immediately. #JioAirFiber #PoorService
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Biplab Kumar (@biplab_kumar95) reported@JioCare @JioCare @reliancejio I am again facing the same internet issue since yesterday and it is still not resolved. What exactly do you expect customers to do? You have no problem generating bills and collecting payments on time,
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Jio Payments Bank Care (@CareJpb) reported@Brokenheart33o @JioCare Hi, As discussed over the call, We apologize for the inconvenience caused to you. Due to internal technical difficulties you are not able to transfer the funds. Our concerned team is working on fixing the issue. Please wait for 24 hours and retry.-Nayan
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare Still awaiting for the TAT for the resolution..it seems all these messages are falling on deaf ears. @reliancejio @JioCare. Not sure if you guys understand simple English.
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Aditeya Singh (@aditeyasingh) reported@JioCare Internet is down since last 8 hours but no help from you customer care executives, just playing call back call back instead of sending someone to fix the issue. Pathetic service
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Zoya khan (@zoya_khan_7_8_6) reported@JioCare @reliancejio Two service request but not able to seen in my jio app . SR000037IOSX and SR000037N31V Cancel my air fiber installation and refund my money .. already DM you and already send mail . It's been 9 days of ordering now I don't need it anymore.
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Shameer⚪️ (@nshameer) reported@JioCare I have raised a request SR000037CIDX to fix my broadband connection 4 days ago still not resolved, technician came and he says that he need to bring the cable and put the ticket on hold. Now he is not picking up the call. Very pathetic service and unprofessional.
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Siddu Sidhartha Roy (@PawanismCh) reported@MusicophileofSG @JioCare Network wise airtel koncham better a
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Vaibhav Anand (@Vaibhav52707176) reported@JioCare pathetic internet speed coming at apartment please help fix the issue newly installed jio air fiber speeds are very slow nothing in comparison to the promised speed limits And above that entire customer support team is also useless cannot even send a technician to check.
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Karan Kumar Chaudhary (@official_karann) reportedJio's network is so bad, there is no work except to loot people, no matter how much you complain, no one is listening, nor is there any solution to Jio. @JioCare @reliancejio #network #jionet
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nil (@nil_m18) reported@vodafone I wish to get my prepaid mumbai circle sim to prepaid gujarat circle. Why am I being forced to get into post paid 3 month connection. @airtelindia @reliancejio what if I port my number to your service?
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Siddhidatri Shukla (@Cashew333) reported@JioCare any specific reason why your Internet doesn't work in train at all ?
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Dinesh Yadav (@DineshoYadav) reported@JioCare Does New connection means for a new number or can I get my number that was disconnected/discontinued due to Improper communication by a telecom company with its customer?
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Arindam (@arindampanja64) reported@JioCare Still not solved from 2/06/2026 no one came to solve the issue. Unable to use the service after paying 3333 Rs. Solve the issue or terminate the service and issue refund.
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Rupam Dutta (@rupamaxom) reported@JioCare You are the worst service provider
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Raulzz (@raulzzmos) reportedExposing @JioCare . Have been constant reaching out to the support team and no response. They will first start with generic solutions like restart your router, reset your router etc thinking all consumer are illiterate and idiots.
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Himanshu Diwaker (@TechGyan21) reported@reliancejio Have you shut down your 5G net? The 5G net is worse than the 2G of 2017. You are just fooling your customers.