Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Dholka, Dehra Dūn, Chhindwāra, Chennai, Nagpur, Mumbai, Bengaluru, Kolkata, Sūrat, Bānposh, Jabalpur, Nashik, Guwahati, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 39 minutes ago |
|
Dholka
|
Internet | 2 hours ago |
|
Dehra Dūn
|
Internet | 3 hours ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
|
Chennai
|
Total Blackout | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare I had sent u ORN. Please check and help me
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𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗺𝗯𝗵𝗶𝗿 (@Yourvishal7) reported@reliancejio @JioCare Third class service of Jio store pin 825320, Due to E sim delete I am trying to change in physical sim but no proper person available in that place, my suggestion pls closer ur all store, Ghatia Service @reliancejio
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Manish (@mbihani0710) reported@JioCare I have messaged u. As usual very poor response which is going since last 3 days
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ajaykohli (@akohli75) reported@JioCare @reliancejio it's almost 24 hours net is not working at Amar colony Lajpat Nagar IV New Delhi,it's shameful and disgusting experience using Jio
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Sandeep Patil (@sandeeppatil_96) reported@JioCare @reliancejio My JioFiber connection has been non-functional for the last 5 days. Despite raising a service request through the app, no service engineer has visited. Repeated calls to customer care have also not resulted in any resolution. This is extremely disappointing
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Edison Xavier (@guruedison) reported@JioCare My #JioFiber has been down for 5 days. I have called customer care 20+ times, but no resolution. Service Request SR00003A2DLD still shows "Assigning an Engineer." My wife works from home and is unable to work because of this outage. Please resolve this immediately.
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Abhishek Jain (@abhi_ikey) reported@JioCare Worst service even for disconnection
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Nehal Paul (@NehalPaul7) reported@JioCare Well, I am getting the same reply since last 5 hours. You made the commitment to resolve by 11:48 PM. Now you're saying it will be resolved by 7:48 AM. And what about losses I had to incur due to your so called temporary issue? You cannot fix my loss.
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ICE🚩 (@saattiisshh) reported@JioCare its a lie to callout that u understood my query.. jio STP installed on April 8th, after paying 2222 , assumed will get 3m+1m plan but got only service till july 7 which is 90 days not 97. why do u make all jio services soo cumbersome to understand and implement. vry bad service
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mukesh kamat (@Mukesh4Kamat) reportedWorst internet service..indoor.and.. Every day 7 pm to 11 pm @reliancejio
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Anurag Singh Suryavanshi (@anurags1011) reported@reliancejio Your network sucks at Shilphata.... What's the problem?
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KRISHNA PATEL🇮🇳🇮🇳 (@Krishna26262387) reported@JioCare the wrost wifi service in india ..never buy as Customer care number has never been connected.. zero service after installation
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Manoj Kumar Singh (@manojksrpatna13) reported@reliancejio @JioCare my issue not resolved fully, am able to talk to cust care now but some problem in hdmi cable, ask someone to visit and resolve issue, hope you cooperate soon.
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Bharat (@BSR_BHARAT) reported@JioCare We had a word on 23/6/26 this isn’t solved getting same speed issue. I don’t want to port my sim but now getting irritated by the speed.
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Ram Bhau (@rambhau171) reported@JioCare Sir I am waiting for engineer Ravi Jangid for resolve my jiofiber internet connection issue, my service request number is SR00002MD7YM ID is +912235258537. His mobile number is +912235258537 but he is not responding my call for track him,he is shoudled today at 10 PM PM.
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Saurabh Parikh (@SaurabhKParikh) reported@reliancejio Before buying #JioFiber, ask how their support works. I received different answers from every executive, multiple service requests, missed deadlines, and I'm still waiting for my refund. @JioCare @reliancejio
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Shailesh Bhosale (@shailesh8199) reported@JioCare @JioCare @reliancejio Please arrange a call with the concerned executive and their manager today. I want to escalate this matter. Repeated template replies are not a resolution. Kindly confirm the call schedule. #JioAirFiber
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The Nightmare (@nightmare__707) reported@JioCare I already tweeted yesterday but got no resolution. I need to speak directly with a human customer care executive by phone. Please call me and resolve this urgently. #Jio #JioHotstar
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Bharat (@BSR_BHARAT) reported@JioCare That means i have to face same issue you cant do anything?
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Praveen Prabhash (@pixelsbypraveen) reported@JioCare please help to re activate my indian number. I send many mails no reply.
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Chintan Agrawal (@chintanA63) reported@JioCare @reliancejio This is unacceptable. It’s been over two weeks since you collected my payment, yet no one has come for the installation. I’ve tried multiple channels to cancel the order, but your team has made it impossible to do so.
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ಪ್ರಸನ್ನ ನಾಯ್ಕ್ (@Prasannabyn) reported@jio @reliancejio There is no network since two days in sirsi rural area,What are you doing bastards? Is Mukesh Ambanni is dead or what ?Signal de do madarch**d, @_MukeshAmbani
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Gaurav Vishwakarma (@Gauravv14391) reported@JioCare @JioCare You should have resolved this kind of simple issue till now instead of that .. sending message that we have forwarded to concerned team This shows the service and technical incapablity No TAT has been provided & raised ticket was also hard closed Pathetic services
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Parth Vyas (@ImPaRthVyas) reported@JioCare @JioCare Hi dear sir, please Help me get a call back from a customer service agent. I want to cancle jio fiber subscription. Please call back, i am not able to connect through 1800 vala number
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SN Singh (Retd) (@SNSingh89060157) reported@JioCare Jio validity was upto 08.07.2026, but the service was stopped at 10:46 AM on 08.07.2026. Kindly let me know the reason as per which rule Calling as well as Data facility is stopped at 10:46 AM. The validity should be upto 23:59 of the date. #TRAI.
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PETER (@Nomissirhc) reported. @JioCare Jio Air fiber installation got cancelled due to technical issue. Its been 20 days. But my refund is yet to processed to my bank account. Help
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bhushan (@KansalShashi) reported@JioCare I am totally disgusted with your performance since last one month. Even after numerous complaints my Wi-Fi stops working every now and then. If you can not improve the service please disconnect and refund my security as early as possible.
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Surendra Lodhwal (@SurendraLodhwal) reportedHello sir @reliancejio In my Area 5g network not working jaipur pratap nagar sector 29 302022 What's is the issue
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Sripal (@Sripaljainn) reported@JioCare You people are so idiots. Zero empathy towards customer service. Feilding done habe courtesy to come rectify the issue. Pathetic rascals.
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ShubhCSK💛 (@Shubh20_) reported@JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network