Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Srinagar, Ahmedabad, Pune, Airoli, Delhi, Bengaluru, Varanasi, Hyderabad, Ludhiāna, Kolkata, Lucknow, Shillong, Nāgercoil, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Wi-fi | 2 hours ago |
|
Srinagar
|
Phone | 3 hours ago |
|
Ahmedabad
|
Internet | 12 hours ago |
|
Pune
|
Internet | 13 hours ago |
|
Airoli
|
Phone | 14 hours ago |
|
Delhi
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Kumar (@Mrsaurabh03) reported@JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
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PRIYANKA MISHRA (@pic9936) reported@reliancejio @jio_fiber @JioCare I have been facing issues with my air fibre from past 10 days. Customer service is useless as they are just following a script with no intention of help. Please look into it. My router number is-1243619427 registered with the name of Arush.
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SAUMYA SHAH (@saumyashah6) reportedMy @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!
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Divya (@Divyamalhotra) reported@AmazonHelp @JioCare I have connected with your team umpteen times on this EXACT issue. You have sent me round in circles. I have no understanding left. Unless expedited, I will not only report this to consumer authorities, I will stop at nothing. Don’t underestimate a harrowed customer.
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Anant Katyayn (@anantkatyayn) reported@JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.
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Kishor Mistry (@KMistr) reported@JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.
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Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
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nk rajput (@ChhoteyLalSinng) reported@reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!
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Parminder singh (@rajan10115) reported@JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR
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Unaccompanied Thinking (@foolsmanual) reported@JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !
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Abhishek (@sr_abhi_02) reportedHey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006
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Vijaybhaskar (@D_VjBhaskar) reported@JioCare my 5G not working from evening only 4G is working Mobile number sent in DM
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bharat ghelani (@bharatghelani2) reported@JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue
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Dr. Abhishek Pandeya (@abhi12pandey) reported@JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.
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Mintu Ghosh (@MintuGh33264335) reported@JioCare The continuous network disruption has caused significant inconvenience, loss, and unnecessary stress. Your team’s inaction and false closure of complaints are completely unacceptable and reflect a lack of accountability and professionalism.
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Vishal Tripathi (@tripathivish) reportedRegister complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.
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Mahaveer (@Mahaveer380) reported@reliancejio @JioCare My jio fiber box is not working from last 15 days and i complaint about this problem so many times but there is no solution about that and my plan validity losses day by day please give the solution
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𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported@JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart
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TheWeepingMonk (@WeepingMonk18) reported@reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.
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abhishek sharma (कलम की नोक ) (@abhimzn78) reported@JioCare No solution till time
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Piyush Borar (@pborar) reported@JioCare @JioCare still no resolution @reliancejio #jiofiber
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Mukesh Dubey (@MukeshDubey777) reported@JioCare I m facing no network issues in my area and I have already shared this on multiple times, if you all have no common sense then it's not my call. Facing both issues calling and network.
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HARISH (@Harish04518669) reported@JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.
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vikalp !🇮🇳 (@vikalp_378) reported@JioCare @reliancejio hii, why I am not able to do mobile recharge for my Father phone that is jio Bharat phone , I am trying to from all upi aap but it say it's jio bharat plan kindly select other, any solution?
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mehul bhatt (@mehulbhatt4u) reported@JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.
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Pradip pahari (@Pradippahari5) reported@reliancejio Looting money from common people...bad service
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Fahad Aqeel (@aqeel35597) reported@JioCare These are the same promises happening from last 2 month still not team no solution no action
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Abhishek Singh (@Abhishe21328556) reported@JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.
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Er. Tribhuwan Tripathi (@ErTribhuwanTri3) reported@JIOAIRFIBERIN @AKumarvi33826 @JioCare JioAirFiber services in my area have been down following a storm. Despite repeatedly contacting customer care, my complaint is not being registered. Jio Fixed Voice Number: 05691315374.(9473660136) Please look into this matter