Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (10%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, New Delhi, Delhi, Chhindwāra, Pune, Nagpur, Shiliguri, Kozhikode, Faridabad, Mysore, Kolkata, Mumbai, Gurgaon, Visakhapatnam, and Bhopal.

City	Problem Type	Report Time
Guwahati	Internet	42 minutes ago
New Delhi	Total Blackout	58 minutes ago
Delhi	Internet	2 hours ago
Chhindwāra	Phone	2 hours ago
Pune	Internet	2 hours ago
Nagpur	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ambrish kumar (@ErAmbrishkumar) reported 9 minutes ago

  @JioCare Bad Network speed and call drop is continuously going on at location bihar Belwa Bandobasti pin code 845450. Please have a look else we will have to port to Airtel.

• 
  Naman Jaiswal (@Naman2065) reported 16 minutes ago

  @JioCare Since you're already working on my issue, please share a reference number with me in the DM

• 
  Devendra Singh Khokhar (@kumard1958) reported 17 minutes ago

  @JioCare Please provide me competent official which can resolve my issue as customer care advisor are untrained and useless time pass and trained only to cheat customers

• 
  Abhay Venkatesh (@abhay_venkat4) reported 17 minutes ago

  @JioCare Unimaginably disappointed by the lack of support. 4th day since I've been begging for a tech visit to resolve Fibre outage. Technician visit automatically gets cancelled on the app and no way to call a number. What do i do when I'm held hostage by my service provider?

• 
  satyadev (@Manikan48356230) reported 18 minutes ago

  @JioCare for unknown reasons we don't get internet connection dmthru jio fiber from yesterday onwards,it's been till now no one called as ,visited us ,though we raised service request,,still showing to be scheduled in jio app, Some one from your team,plsgelp to resolve quickly,

• 
  Pulkit Thakur (@70756C6B6974) reported 20 minutes ago

  @JioCare Customers are paying for stable service, not repeated disruptions and temporary fixes. Please provide a proper permanent resolution instead of vague updates with no ETA or accountability.

• 
  Mayank Metha (@mayank_metha) reported 22 minutes ago

  @saaaanjjjuuu Airtel is the worst network since the 3g era! Calling 1800 toll free number on unlimited plan is not allowed! They ask to pay for toll free number calls. Even @BSNLCorporate and Vi is better than them. @reliancejio is the best network for mobile connections though.

• 
  Chambal Chankya (@ChambalChankya) reported 23 minutes ago

  @Lawyer_Kalpana @JioCare All network are same. I have been beating my head around #airtel

• 
  Veeresh pandey (@Veereshpandey13) reported 23 minutes ago

  Jio network is not working properly in my area. Network is too weak. Internet is not working and calls cut automatically. @JioCare @reliancejio

• 
  Abhay Venkatesh (@abhay_venkat4) reported 23 minutes ago

  @JioCare It's also a bigger let down because I vouched for JioFiber in the past and got friends and family to take up a connection. Now I feel like a fool who is the only one getting the cold shoulder.

• 
  Dheeraj kumar (@Dheeraj3514) reported 24 minutes ago

  @Curious_Com_ @reliancejio India has worst 5G network across the Globe. India focuses on Quantity, not quality.

• 
  jeeeèeet (@jeeeeet69) reported 28 minutes ago

  @JioCare Order No: NO001DEAT7O Ordered a port SIM on 11th May. After waiting 12 days, the delivery agent said the request expired and I must restart the process. Money isn’t the issue — Jio wasted my valuable time with such poor service.

• 
  Vijayakumar Subram (@Vijaykavins) reported 29 minutes ago

  @JioCare For 1 day down

• 
  Murali ಮುರಳೀಧರ (@muralikg) reported 29 minutes ago

  @JioCare There is no extra me weather here at all... Your entire team telkin lie... You guts sitting in office trust the same ... Waste customer care you gave @reliancejio @AkashMAmbani

• 
  Desi (@AliMr47960) reported 30 minutes ago

  Jio @JioCare my relatives in Saudi arabia after done recharge 1386 international recharge not work The face huge problem kindly resolve issue on priority

• 
  Rahul Harchwani (@rahulharchwani) reported 30 minutes ago

  @JioCare This is the reply i het every time. So did i check the issue is resolved or not mr nelson

• 
  Aditya (@Aaditya7prakash) reported 32 minutes ago

  Jio taking pymnt before installation n disappearing is pure harassment.Paid for JioFiber 2 days ago as instructed by their executive. No installation, no response frm the assigned prsn, n customer care keeps saying “we can’t do anything".@jagograhakjago @JioCare @AkashMAmbani

• 
  Nitendra mishra (@eng_nitmishra) reported 35 minutes ago

  @JioCare scan , fraud company, poor service

• 
  Sher singh yadav (@OfficialShera95) reported 36 minutes ago

  My network is not working properly @JioCare @reliancejio

• 
  Vijayakumar Subram (@Vijaykavins) reported 40 minutes ago

  @JioCare Can you refund my one day down rental

• 
  Shivakumar Banoth (@bsk_shiv) reported 41 minutes ago

  @JioCare Can Technician attend today Service I’d: 5372527

• 
  Desi (@AliMr47960) reported 42 minutes ago

  @JioCare @reliancejio Worse service no reply till now just makes money from customer

• 
  Sakshi Sugandhi (@SakshiSugandhi) reported 44 minutes ago

  @0xPrajwal_ @JioCare @reliancejio The frustrating part is issue gets marked resolved without being fixed

• 
  Naveen Dutt (@NaveenDutt19) reported 45 minutes ago

  @JioCare from yesterday my data has been over with in 10 to 20 minute what scham going on . And not connecting with customer care also. Its very big froud se me from yesterday till now i recharged 4 time es 19 rupees but data is lost wdout uses. what is this scm . disappointed

• 
  Gokul Kandasamy (@gokulkrish88) reported 47 minutes ago

  @JioCare This is not my home network , cables lying on roads , if you're interested fix it..

• 
  Divakar Updates (@dsingh11) reported 51 minutes ago

  @JioCare However you already have my number, but thing is that your customer care doesn't work, that's why I forcibly come on twitter to connect with, what a horrible experience I received from jio it's beyond your imagination,

• 
  Skand Kumar (@skandvats) reported 57 minutes ago

  @reliancejio, @JioCare Pathetic Support for Relocation Request.Using Jio 2231713530 for last one year. I made a request for relocation of connection for jist within 1 Km on 9 th May.Request not attended for 15 days. Request no CS00001S8G9WH has been closed without resolution.

• 
  Desi (@AliMr47960) reported 1 hour ago

  @JioCare @reliancejio Jio @JioCare my relatives in Saudi arabia after done recharge 1386 international recharge not work The face huge problem kindly resolve issue on priority

• 
  Shrivant Beria (@Shrivantberia) reported 1 hour ago

  True. Just switched my WiFi from Jio to Airtel AirFiber. The Jio service was honestly pathetic — constant issues and poor experience overall. Hoping Airtel performs better now. Jio doesn't care @JioCare, change your handle name.

• 
  Rohit Hegade (@RohitHegade) reported 1 hour ago

  @reliancejio Ordered A New Sim Online And Haven't Received It Yet Already 4 Days Have Past Raised Complaint 2 Times Only Saying We Have Escalated The Issue Haven't Received The Same