Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Kolkata, Mumbai, Shiliguri, Gurgaon, Indore, Kanpur, Jaipur, Sūrat, Ranchi, Coimbatore, Bengaluru, Agra, Nagpur, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 16 minutes ago |
|
Kolkata
|
Internet | 31 minutes ago |
|
Mumbai
|
1 hour ago | |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Shiliguri
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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किरण तासकर K T (@KT44442) reported@JioCare 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!
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Vishal Prajapati (@Vishalp_18) reported@airtelindia @airtelnews From last 15 day too much slow Internet speed in my area specially after 7.00 pm. Not able use more than 100 mb . I already complain in customer care but there is no solution. Can I switch in other telecom operator? @reliancejio
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अजय पाठक 🇮🇳 (@Ajayjourno18) reportedDear @JioCare Jio Home WiFi service in my area has become extremely distressful. Internet signals are completely unavailable. Despite restarting the router multiple times, the issue still continues. Kindly resolve the network problem in my location asap @reliancejio
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Mytripslog (@mytripslog) reported@JioCare My internet was down from 3rd April at 9:00 PM till 8 April 11:00 PM, now you can calculate the down time yourself or you want me to provide that as well??
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Mahendra Katre (@Mahendra7adk) reportedI have already completed pymnt for JioFiber installatio 16 may26 but the installation has not been done yet. The assigned techns are not rgrdn to calls.Such pathetic and horrible service provided Jio such bullshit Even not connect to customer care . @reliancejio @JioCare
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Dr Kapil Dev (@KapilDPrajapati) reported@JioCare JioFiber +91-7585796644 had repeated long outages despite paid plan. Your local representative advised disconnection assuring full refund, now deductions are being applied. Need full refund + compensation, else legal complaint before Consumer Forum/NCH.
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Priyanshu (@priyanshu_4uu) reportedUsing @JioCare for 7 years, but for the last 15 days the internet service is completely not working,Every complaint gets the same copied reply, but no resolution yet. Why should customers pay for a service they can’t use? Need immediate resolution and refund. @reliancejio
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Sunny Thakur 🇮🇳 (@sunnythkr) reported@JioCare Plz read carefully i dont need any resolution as i have taken new connection. I just want immediate disconnection subject to 0 bill of last month, as whole month u all made me wait.
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Saikrishnan (@saikrish25) reported@JioCare @reliancejio Have been trying to reach some customer service executive to resolve my internet issue but not able to reach anyone. The technician keeps postponing his visit. Not able to get the contact of technician and reach him. Pathetic service from @JioCare
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mac (@mac7up) reported@JioCare I booked Jio AirFiber on 05-05-2026, but installation is still pending. No proper update received yet. Please resolve this issue as soon as possible. ORN: NO0001D9HJ62
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Abhinav Nigam (@abhinavnigam99) reported@reliancejio @JioCare I recharged on my mobile number annual voice only plan in the morning. The payment got deducted but still the recharge is not active on the number. Please help immediately.
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Balan Gurumurthi (@balanmoorthi) reportedJio Fiber setup box issue, I have raised ticket but no engineer assigned, waiting for a day. Please help @reliancejio @JioCare
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Akhilesh Parihar 🇮🇳 (@itzakhil10) reportedError While try to login in jiohome application plz Into this @JioCare
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Shareef Nawaz (@ShareefNwzAlig) reported@JioCare There is no issue with the internet speed, but the problem is the frequent complete outages in our area. This issue is not limited to me specifically alone; all nearby AirFiber users are facing the same problem.
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Devendra Singh Khokhar (@kumard1958) reported@JioCare support team of jio fibre is only mis guiding the customers without any resolution of issue only interested to cheat customers
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mohd Hanif Saqlani (@tiger48628) reported@JioCare @JioCare @reliancejio jio Internet Frequent call drops + no data poor network. Dontad street, Khadak Dongri 400009. Problem from last 3 .4 months also complaints to1900 but no results. Please check #solveproblem
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Shabbir Ahmad (@ahmad55209) reported@reliancejio @RCBTweets Installed Jio Fiber 3 weeks back worked for three days only, technician fixed it and after few days again stopped working. For last one week no technician has come to fix the problem. Poor service. Disappointing.
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Keval Shah (@KevalSh15433454) reportedJio network sucks in Railways 👎🏻 . Doesn’t work at all . . #jio @JioCare Need to switch it soon
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Mallesh Chintakindi (@mallesh_gc) reported@JioCare complaints and follow-ups for months, your team keeps avoiding the issue by force-closing tickets instead of actually resolving them. Let this be very clear — I will NOT pay a single rupee until my account closure is properly completed and officially confirmed. Stop manipulation
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BHARTIYA (@nippamshah) reported@reliancejio @JioCare i am having intermittent disruptions in your services since last 10 days. i have raised the complaint at local level but no one is in a position to resolve the matter. i seek your HELP. eagerly look forward to your response. i live in AHMEDABAD.
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Varun Darji (@DarjiVarun) reported@JioCare @JioCare My internet is down for 3-4 days causing severe daily disruption. SR000036CIUV marked “In Progress” but ZERO resolution. This is unacceptable. @reliancejio (1/2)
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Vikash Sharma (@Vikkradha) reported@JioCare Your Jio representative Anuj Mishra does not know how to talk and deal with the customer. train him he needs training.
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Prince Kumar (@PrinceK30074788) reported@JioCare How you guys knewhat you guys have done from last 3 days.. iyiu internet is fuking not working
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Priyanshu soni (@i_priyanshusoni) reported@AProudMinoz @reliancejio @RCBTweets Very bad network today
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amitksingh (@amitkaundilya) reportedinstallation @JIOAIRFIBERIN done with significant delay. now no speed and working worse than 3G. complaint a lot. why to pay for a service not being delivered. @reliancejio @JioCare please respond.
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Manish Agarwal (@iammanish53) reported@JioCare Requested a new JioFiber installation in Whitefield, Bangalore a week ago, but no one has contacted us yet. This isn’t the first time — earlier also it took 20 days for installation. Kindly let us know if service is unavailable in the area so we can proceed with another
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किरण तासकर K T (@KT44442) reported@JioCare 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!
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jayaramdinu (@jayaramdinu) reported@JioCare Thank you JioFiber for proving that customers can be charged even during repeated service outages. “We understand your inconvenience” apparently translates to “we’ll still deduct your validity.” Amazing efficiency in billing downtime as active service. #JioFiber
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Ravi Verma (@_rraviverma) reported@reliancejio @JioCare My JioFiber internet has been down for 5 days. Complaint raised on 16th, but still no resolution.Called customer care 6 times and raised complaints on MyJio, only getting false “3 hours”promises. Please fix this ASAP or adjust my bill. Requestid-SR00002L5URS
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Gajendra Singh Thakur🆇🇮🇳 (@gajendrasthakur) reported@reliancejio @JioCare Kindly issue my refund immediately as you are not able to install Air Fiber Connection in my premises NO0001DHTTT6