Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Meerut, Mumbai, Hyderabad, New Delhi, Kharagpur, Chhindwāra, Pune, Delhi, Patna, Dehra Dūn, Sūrat, Guwahati, Chennai, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 21 minutes ago |
|
Meerut
|
Internet | 34 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Hyderabad
|
Total Blackout | 1 hour ago |
|
New Delhi
|
Phone | 4 hours ago |
|
Kharagpur
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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khushal (@khushal405) reported@JioCare @reliancejio I’m not talking about JioFiber. My complaint is about Jio mobile internet speed. Please check my mobile network issue.
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VIPIN KUMAR TANWAR 🇮🇳 (@mvipink) reported@i_sumitd @JioCare Yes they do,doing and will do. But @reliancejio Can fix this management system.
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Amazing world of credit cards (@credit9card) reported@patidar_karuna @JioCare @reliancejio Jio speed is terrible
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Prasenjit Kuiry 🇮🇳 (@101Prasenjit) reportedHello @reliancejio, Mobile Internet service is completely down in our area (Pusti, 723212). It’s more than 48hrs now. Pls escalate the issue to concerned team
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ًReel Mantri (@AshwiniWaishnav) reported@reliancejio and endless headaches because Jio goes down for weeks and no response and terribly ****** service and customer support
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mahendra dubey (@dilipve60968437) reported@JioCare @reliancejio worst service by Jio air fiber. Jio said Jio air fiber available all India. I have applied for Jio air fiber . Now I got call from someone said that Jio air fiber not available in my location .very funny. Airtel service available but not Jio . Worst service
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Akshay Shewale (@shewaleAV) reported@JioCare There is no internet connectivity issues.The plan has now been changed successfully, but my connection is still capped at 30 Mbps. I am still getting speeds according to my old 30 Mbps plan. Please change the speed profile to 100 mbps. @reliancejio
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saif (@isaifazam) reported@JioCare @reliancejio I am writing to escalate my complaint regarding my JioFiber/Jio AirFiber installation. I booked the connection on 29-Jul-2026 and paid ₹2,200 for the connection. However, the installation has still not been completed. Booking Number: LR00001EGSH3
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ribbita | Research Division (@nayan_tak) reportedR u bother for your customer or not @reliancejio @JioCare
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Proud Hindu *Sunil* (@SSVerma22439706) reported@us_patil @JioCare Seemingly NO ACTION taken as nee dsy has come and #JioFiber Team unable to fix Technical Glitch ???? My system remains DOWN since yesterday afternoon 1.30 pm and we can only BANG OUR HEAD ON THE WALL.... #MukeshAmbani
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Vikas Verma (@VikasVermaV9) reportedPoor Coverage Of @reliancejio @JioCare In My Area, Which Is Madanpuri West Sagarpur #NewDelhi 110046. Internet Buffering.. And Call connectivity Issues.. That's Why I Have To Take 2nd Sim Of Vodafone @ViCustomerCare it's coverage is good in my area, also 5g unlimited
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Rahul Chaudhary (@rahulkchy) reported"@JioCare I’m exhausted! For 4 days, my 3 Jio SIMs have had almost no network. I’ve tried DM, MyJio, and 199, but no fix. Data only works 4 hrs/day; rest of the time, 4G shows but doesn't work. I’m helpless. What do I do now? Please resolve this urgently! #JioDown
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Ayaan ( chitra_katha_ ) (@Ayaan57388402) reported@JioCare @JioCare despite sharing my details in DM as requested. Is your social media support only for public optics? I have a terminated connection and a missing refund that has been ignored for too long. Stop stalling and resolve this immediately!
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Jai Berry (@berry_jai) reportedYet another call by @JioCare stating they have closed and resolved the issue Whereas nothing has been done I'll see you in Court @reliancejio @jiocare
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Amit Gupta (@tauspeaks) reported@JioCare can you fix this
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Kedar Deo (@kdeo0906) reportedThe service of @reliancejio @jio_fiber is bad. The broadband is not working for 2 days, no update just waiting. Have raised SR which I believe is useless. We are at their mercy.
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T/O PARESH DESAI (@Desai_paresh18) reportedStrongly condemn @reliancejio! Paid ₹2,221.46 for JioFiber, but despite a confirmed installation appointment on 22 July, no technician arrived. Repeated complaints brought no solution. After cancellation, I’m told to wait 10–12 days for my refund. Unacceptable!
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ᴛᴜsʜᴀʀ ᴋ. (@tushar0nly) reported@JioCare @reliancejio My urgent work is suffering because of Jio’s service failure. Who will compensate me for these 3 days without service? Stop delaying and send the concerned network team to fix the FAT box immediately. SR00002N7VA. (2/2)
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@iamsrkian Raj (@Wasimak72436966) reported@reliancejio How many times will JioCare send the same acknowledgement without actually fixing the problem? I have repeatedly reported a serious JioFiber connectivity issue. Multiple websites/apps like Myntra, Flipkart, Amazon, X etc. do NOT work on my JioFiber Wi-Fi,
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khushal (@khushal405) reported@reliancejio No response to my previous complaint. Internet speed is still very slow. Attaching the previous speed-test screenshot as proof. Please resolve this issue urgently. #Jio #JioNetwork
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NARAM BIKSHAPATHI PATEL (@NARAMBIKSHAPAT5) reported@reliancejio Dear team of Jio airfiber your service is very poor...So much fraud from your technician.... Waste of time and energy
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Silent Scalper (@SilentScalper) reported@nikhilk101 @reliancejio True, brother, my money was debited twice and never came back. And Airfiber was installed when I visited the offline store; it was installed for free, and the two-time token money was never refunded.
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Bhargav Reddy (@bhargavjones) reported@reliancejio @JIOAIRFIBERIN @JioCare Paid ₹1,200 for JioAirFiber on June 5. Installation was cancelled due to poor network. On June 10, I changed my registered number as requested. Still no refund. Please process it urgently. Order: NO0001DVK3HY JioFixedVoice: +918567354684
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare Shift changes, Person changes, BUT REPEATS SAME MESSAGE ? 3 hrs ago same message and I replied also. No one checks earlier message before shooting his message to prove that he is now on duty ? Our Router is showing Green light since yesterday BUT NO SERVICE !
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Amitav Roy | Software developer | Laravel (@amitavroy7) reported@chinmay_purav @JioCare Never trust that company
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Himashu Tyagi (@tyagiji2611) reported@reliancejio Wi-Fi down for 4 days. No complaint is being registered customer care keeps asking me to wait 2 hours, and your links don’t work either. I’ve tried every channel. Stop sending links and provide a permanent solution urgently. Facing financial loss due to this outage.
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Sandeep Sakpal (@SandyManda4545) reported@reliancejio Poor internet speed across Mumbai
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@iamsrkian Raj (@Wasimak72436966) reported@reliancejio @reliancejio My JioFiber internet has a serious connectivity issue. Multiple major websites and apps like Amazon, Flipkart, Myntra, X and others are not working on JioFiber Wi-Fi, while the same services work perfectly on mobile data.
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Raju.Burra (@Rajuburra26) reported@JioCare @reliancejio Unacceptable service! My JioFiber has been completely down for 15 days. Ticket SR00002N42K8 open since Aug 3, stuck on "Assigning an engineer" while customer support delays daily. Fix this immediatly
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Himashu Tyagi (@tyagiji2611) reported@reliancejio What is the problem with registering my complaint? Customer care keeps asking me to wait another 2 hours instead of registering it. Every time I call, I get the same response. Why is my complaint not being registered? I need a permanent solution immediately. #Jio