Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Bhubaneshwar, Chennai, Shimla, New Delhi, Rohtak, Indore, Pune, Bhopal, Patna, Delhi, Coimbatore, Raurkela, Kanpur, and Erode.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 3 hours ago |
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Bhubaneshwar
|
Internet | 5 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Shimla
|
Internet | 6 hours ago |
|
New Delhi
|
Internet | 6 hours ago |
|
Rohtak
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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राहुल सोनी Rahul Soni(RS) (@Rahulsonibuddy) reported@JioCare pls share link Raise a Service Request
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Dr Maulesh Patel (@Dr_Maulesh) reported@JioCare Dear Nelson, Thanks for the advanced green-LED masterclass. 😮 Any chance of the actual service returning after 2 full days? Also, do I still pay the bill for the service that doesn’t exist as my bill is due tomorrow? and why did you stop raising tickets for service failure?
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Jatin Sangani (@Jatin_Sangani) reported@JioCare @JioCare Can you please check the DM and also check Service Request No. ES000002JVNT for Service ID 778570214653 How can you close the SR without even visiting and fixing the internet issue? It's not working since more then 10 days We are on Enterprise plan.
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nick (@Nick_N_Shah) reported@JioCare Bhavana, what's the status of SR00003C5U11? Did the support team finally found any time after 2.5+ months to work on my SR and found the right mahurat to release the refund which is my own money it is holding illegally beyond 14 days after return of the equipment.
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Stanley Ebenezar (@ebenezar20) reported@JioCare This prolonged outage is seriously affecting my work. Please escalate this and get the connection restored urgently. JioFiber Landline: +91-4431538386 @JioCare
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S.🇮🇳 ✨ (@L0stInParadis) reported@JioCare Okay, then please answer me this: Why didn’t your technician take my problem seriously? Why didn’t he even properly check the device? At that time, my service was still active, so why was no one concerned about the fact that the device was not working?
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don't know (@cuz_im_likethat) reported@JioCare Jio fiber is connected is not working even after continuous restarting and diagnostic the issue still continue please assign a technician to look into issue this is the Service ID: 778541446609
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#singrauli (@hashsingrauli) reported14000 scammed by @JioCare @Jio_Business @reliancejio by there corporate manager Sudhir Pandey not getting any help
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John Snow 🥷 (@psychspy007) reportedFirst of all remove your ai from call I want to talk with customer care nd in the name of solution u telling me to restart my phone in dm @JioCare 😵💫 I am unable to use any service and it's going till now. Worst service Will u add these days in my validity
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HARJEET SINGH (Harry) (@iam_Harjeet_Pb) reportedopened a zero balance account with @JioPaymentsBank, but my balance is currently showing negative (-ve). As per RBI guidelines, zero balance accounts cannot be put into a negative balance. Please reverse these charges and resolve this issue at the earliest. CC: @JioCare @RBI #Jio
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🇮🇳⫷ʀ ɴ⫸🇮🇳 🕊️ (@RaajNair6) reported@UIDAI Am really appalled by the attitude of @reliancejio for their pedestrian service & for having ppl to make new customer & giving least preference for existing users as they are trapped. Will port away from them alongwith my family & will never opt for Jio. Utterly poor service.
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Shruti Agrawal (@agra58843) reported@JioCare Very irritating very frustrating or jb tm logo se compensation mango to garrebo k tarh mana krdete ho or shi se jawab bhi nhi dete jo customer poochta hai. Bs same automated replies krdete ho
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Deepak (@indiemarwari) reported@reliancejio @reliancejio I’m in RAJASTHAN, not Gujarat. Why are your call-failure/IVR messages suddenly playing in Gujarati? This is happening for both outgoing AND incoming calls. Stop forcing the wrong language on customers and FIX THIS. #Jio #JioCare
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Dheeraj Manral (@dheerajman) reported@JioCare @jio_fiber, my internet has been completely dead since Saturday due to a cut wire (Req: SR00003DL5YP). 3 follow-up calls later and still no response or resolution. Please escalate and fix this! #JioCare #JioFiberDown #CustomerSupport
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Rithik Mahajan (@rithik_09) reportedSo does under observation in your terminology means resolved? How does a thing get resolved before giving out a resolution?? @JioCare @reliancejio
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विपिन तिवारी🇮🇳 (@VipintiwariEc) reported@JioCare Still no update and no improvement even issue was described in DM with details
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uruj hasan (@uruj_hasan) reported@JioCare If u r so concern fr my privacy pls recheck d behavior of ur engineers wid female customes. Pls check d quality of ur services as u yourself said it's being one weak & my concern is still unsolved. This jst mental & financial harassment. Pls resolve d issue
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विकासૐ🇮🇳तिवारी🔱🧡 (@tvikas128) reportedHey @JioCare @reliancejio I ordered a new Jio SIM via the MyJio app on August 7, 2026, at 10:57 AM, but I have neither received the SIM nor received any status update/confirmation about my order. Kindly look into this issue and assist me at the earliest. ORN- NO00015ITZA5.
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राहुल सोनी Rahul Soni(RS) (@Rahulsonibuddy) reported@JioCare problem with the PoE port is detected
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare May we please know how much time more it will take ? We have been waiting since Saturday afternoon with NO SERVICE ? Patience is running out..... By the end of day, another story will be provided by your Team and everyone will go home ? @AakashAmbani_ @IshaAmbaniReal
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Priyanshu Soni (@priyanshusept27) reportedNo accountability. No proper update. No resolution. Why take payment upfront for a SIM + recharge when you can’t even deliver it within a reasonable timeframe? Extremely disappointing experience. @reliancejio @JioCare
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Minty Sharma🍹 (@MintOminty) reportedDear @reliancejio you have good opportunity to install your fiber line in this society as all society members are fed up with @airtelindia unable to fix their issues for more than one week
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shalabh shrivastava (@shalabh_44) reported@reliancejio @RelianceJioCare @jio_fiber My Jio AirFiber service has been down, and the restoration time has now been extended again from 10 Aug 6:59 PM to 11 Aug 6:59 AM. This repeated delay is extremely frustrating. Please restore the service urgently and provide a clear resolution.
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Kunal jha (@Kunaljh70528107) reported@JioCare No, you guys don't reply in DMs It's has been more than 10 days you guys just take payment in advance and after that neither my service is provided nor my money is refunded back After taking money neither your representative responds nor your technician.
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Ayush Govil (@AyuGovil) reported@JioCare I had a talk with your advisor, and they clearly told ‘There is no such policy’. So I have decided to lodge a legal consumer forum complaint for this loophole from such a big company. We are billed full amount yet not refunded / extended for disrupted days.
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Deepak (@indiemarwari) reported@reliancejio What exactly is going on with your network? I’m a Rajasthan customer, yet your recorded call messages are suddenly in Gujarati. Incoming and outgoing calls — BOTH affected. This isn’t a “small issue.” Fix your language routing ASAP. @reliancejio #JioCare
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Stanley Ebenezar (@ebenezar20) reportedHi, could this be a fiber cable cut or a major network issue? My JioFiber has been down since Saturday, and the restoration ETA keeps getting extended. If there is a physical cable fault, please let me know the actual issue and provide a realistic restoration time. @JioCare
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Ajay Vishwakarma (@AjayVishwakrm7) reportedRaised 20+ complaints about poor internet speed, but zero response from @JioCare. Paying for full speed but getting unusable connectivity. Resolve this in 24-48 hrs or I'm escalating to National Consumer Helpline & CPGRAMS. @TRAI @DoT_India
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RANJAY KUMAR RAI (@Ranjayrai0007) reported@JioCare Absolutely worst-in-class service and pathetic customer support from @jio_fiber. Raised a complaint and complete silence—zero response, zero support. It’s like customer service doesn't even exist here. A total joke of experience. 🤮😡
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krackjack (@krackjacktruth) reported@TRAI @JioCare Again my UPC code will expire and your resolution in this matter will remain in process, where you keep claiming that PoA AND PoI other than Aadhar can be used but your on ground reality is far fetched.