Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 1: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Dhanbād, Thoothukudi, Hyderabad, Ahmedabad, Bengaluru, Mohali, Imphal, Thiruvananthapuram, Cochin, Chhindwāra, Mumbai, Chandigarh, Pune, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 1 hour ago |
|
Dhanbād
|
Wi-fi | 2 hours ago |
|
Thoothukudi
|
Total Blackout | 3 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
|
Bengaluru
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Geethu_KM (@geethukitcha123) reported@JioCare @_MukeshAmbani @reliancejio This is what the problem is. You don't want to actually understand the problem. "The lead for JioAirFiber connection is in process. Once completed, you will receive an SMS on your mobile number with a appointment date & time for installation"
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Nagam Vivek Vardhan Reddy (@NagamVivek) reported@JioCare What are you assisting you guys are not listening to our issue and saying just to reset the network settings. Even after saying that's not working you still asking me to do the same thing. I am not only the one facing the issue its the whole village which is facing the issue
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RV (@RVSinghX) reported@JioCare They don’t give a **** their service complains.
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Kshitiz George (@kshitiz09435797) reportedPathetic service by JIO Broadband , there field engineers are manipulating the nos. To meet the target they are doing unethical practices If any one from JIO wants to know call me what there team is doing #jio @JioCare @reliancejio
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Swastik Mukherjee (@swastik_1106) reportedI am really sick about jio fibre customer care. I raised relocation request on for 31st may. Those people came on 29th and put on hold. Now they are not relocating and giving false promises. Really tired of calling again and again with no resolution @jio_fiber @JioCare
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Pradeep Yadav (@Prade57219) reported@JioCare Please consider my issue on priority basis @JioCare
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Shubham Parmar (@mrshubhamparmar) reportedExtremely frustrated & harassed by @JioCare @reliancejio. Paid ₹2221 for #JioAirFiber on 16 May. Your corrupt staff openly demanded a ₹1000 bribe for installation. Since I refused, they halted the service. 16 days of zero response! Your customer care is absolutely useless.
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dip (@diptxsh77) reportedI applied for a Port to Jio from Airtel on 23rd May 2026, the Customer Care guys told me that it would be done within 5 working days however I'm yet to receive the Sim Card as of today. Pls help. Place: New Delhi @JioCare
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Creative Raghav (@creativeraghav_) reported@JioCare I paid ₹45.61 on 21 May 2026 for an outstanding amount, but the same ₹45.61 is again added in my latest JioFiber bill. This is incorrect billing. A paid amount should be auto-adjusted in system. Please fix my account. Proof available.
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KoushalJ (@iamkoushal_j) reported@JioCare None of the service team member contacted me to resolve the issue or are trying to resolve the issue.
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Ankit S (@nkitsarda) reported@JioCare @RIL_Updates Careless #Jiocare is your technician coming from another planet ? When will your 30 minutes timeline will get over ? Atleast stick to your own commitment or the brand @reliancejio has no customer service and commitment in its policy! Seems no cordination btw teams in #Jio
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Adarsh (@thelordswing) reported@JioCare You just talk crap. Never help in the DM. Upgrade my router from WiFi 5 to WiFi 6. I am being forced to use the old, outdated WiFi 5 tower router. Solve this or I will cancel my subscription.
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Joydev Biswas (@BharatiyaJoydev) reported@JioCare Today Problem Solved need Bill Or Pre Payment Wavier from 27th May 2026 to 1st June 2026
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Mehul🇮🇳 (@Mehul21234) reported@JioCare Shocking revert from call center yesterday. The call center person asked me to contact Samsung, One Plus and Apple companies to register coplaint with them that Jio Fibre is not working on their devices. Is this authentic Jio suggestion or the call center person was joking?
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Nabhoneel (@Nabhoneel88) reported@JioCare tried reaching ur customer care & the sales agent, who never got back to me to clarify the discrepancies pertaining to my plan, hence dropped ur team a note & awaiting an update, trust u guys would help with a resolution @reliancejio
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Ishan Thapak (@IshanThapak) reported@JioCare @JioCare I have sent you the details. Request to help with the installation by today please. If not possible, please help in cancelling the request, I would shift to a different network provider. Can’t wait more than Today. Thanks!
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Syed Mohd Nazar Ali (@SyedNazarAli07) reported@JioCare The rescheduled team is not responding so you can reach out to the team kindly resolved this issue asap
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🇮🇳 Vishaal Agrawal ❄️ (@iVishaLAgrawaL) reported@JioCare @reliancejio good afternoon worst company and its employee more than 50 emails today reached for just complaining and you guys are so worst not replying even for single email. Great.
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Abdul Kadir khan (@TheBaklolSena) reported@JioCare Hey, this issue has not been resolved it. It is 16th day of my recharge. Still not able to use internet.
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Somya Tomar🇮🇳❤️ (@SomyaTomar55) reportedI can understand the frustration because I have been experiencing the same issue and even after connecting and getting mentally harassed by @JioCare engineers and team I have no hope that my issue will be resolved anytime soon. Better we switch to @airtelindia.
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Shyamli (@Shalini37048280) reportedand inconvenience. Customers should not have to repeatedly complain for a basic service they are paying for. "Jago Grahak Jago" is meant to protect consumers from such poor service standards. We demand an immediate and permanent resolution from @JioCare for connection XXXX2856.
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Gajendra sharma (@Gajendravats07) reported@JioCare This is a clever tactic: don't provide service to the customer, so the customer gets frustrated and stops recharging. Then the connection gets disconnected automatically, and later the company can claim that the connection was disconnected because the customer did not recharge
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ShruT (@shruti2909) reported.@JioCare I’ve been chasing your technicians since 3 weeks now and as always no one is turning up. Have you guys made it a point to not solve grievances and are after our lives when you have to sell a new connection? @reliancejio Pathetic customer service
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CA Alok Modi (@modi25_alok) reported@JioCare There is no resolution of problems from last 9 days..plz help @TRAI
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Monu Nath (@MonuNat32965286) reportedJioAirFiber has been a disappointing experience. The service quality has been poor, and the customer support is even worse. I’m seriously considering switching to another service provider. Thanks for the worst service experiences. @JioCare @JIOAIRFIBERIN @reliancejio
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Ashish Agarwal (@fullyeida) reported@JioCare @reliancejio When I try calling customer care, the person takes the details and put me on hold for ever (>15 mins) and then when I call Appellate Jio (1800-889-3999), no ones talks after the music stops!! Is this on purpose?
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G.O.A.T. (@whyQuit_) reported@JioCare Have you decided not to resolve my issue? @jagograhakjago pl help me
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Geethu_KM (@geethukitcha123) reported@JioCare @reliancejio @_MukeshAmbani Worst response from Jio Airfiber team. I called Baskar Sivalingam (9940011666) who agreed to check on my issue earlier & process the refund a month back. Now when I call him he has the audacity to refer me as a " LEAD CANCELLATION CASE"
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sumit kumar (@SumitKumar07275) reported@JioCare Third quality service provided by jio I request you all of the people please don't use jio service I also received his fiber service and will discontinue from sil service l.
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अतुल प्रकाश झंवर (@atulpzawar) reported@JioCare @reliancejio Jio airfibre Third class service, third class customer support, No accountability. Worst experience