Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Imphal, Bengaluru, Guwahati, Pune, Delhi, Chhindwāra, Kolkata, Muzaffarnagar, Patna, Raurkela, Mumbai, Bhopal, Chandigarh, New Delhi, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Srinagar
|
Internet | 1 minute ago |
|
Imphal
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 9 hours ago |
|
Guwahati
|
Internet | 9 hours ago |
|
Pune
|
Internet | 9 hours ago |
|
Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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naman desai🇮🇳 (@namandesai1) reported@reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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kishan singh (@kishan_s_singh) reported@JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.
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gabbar ناصر (@qnasir) reportedThis is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Sachin Roy (@roy_sachin773) reported@JioCare What about the previous work order issues on the same matter.
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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ट्रम्प शर्मा (@SOXL007US) reported@JioCare worst WiFi service Switch to @Airtel India for best experience l
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Rohit Patil (@rohitd0345) reported@JioCare @DeepakAgra8 Govind Samaj broadband services dude the jio is the worst in the market they don't have any dignity towards their customers they don't support the first take money and just disappear they don't care @JioCare
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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JAY ⚡ (@AS119f) reported@reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio
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CA Himanshu khaturia (@mkhaturia5) reported@jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare
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D (@bunty2803) reported@reliancejio My internet connection is down since 1.30 pm today?!
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𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported@JioCare internet speed down. Work held up. No support provided after complaint.
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Shiwam Singh (@KUMARSHIWAM123) reportedHello @JioCare , what’s this kind of service there no Internet , I paid monthly for jio fiber .. it’s not able to open my WhatsApp and also there no network no calling nothing .. area 841420 Jio fiber connection on -9074918331
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arpitmehta (@arpitmehta0302) reported@JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Rajeev Goel (@rajeevkgoel) reported@Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Will I be getting any refund or extension in current service plan? If no why engineer is not visiting for the issue?
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Nabhoneel (@Nabhoneel88) reported@JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.