Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kanpur, Chhindwāra, Delhi, Mumbai, Mangalore, Guntur, Guwahati, Indore, Jaipur, Nashik, Kolkata, Dehra Dūn, Jabalpur, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Phone | 4 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Delhi
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mangalore
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vikas (@vikaskavi08) reported@JioCare please help me to disconnect jio fiber .. Very bad experience #dontusejiofiber
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Subhan De (@de_subhan_1000) reported@JioCare My JioFiber service has been down since 12 June, 6:30 AM. The technician visit was originally scheduled for 13 June, 3 PM. SR: SR00002MIRPC
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Animesh Deb অনিমেশ দেব (@animesh_deb) reportedJio mobile internet has been very poor in the past few days in Guwahati. Please fix it ASAP @reliancejio @JioCare
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Nagendra Singh (@uy6QrZ68oeHlep) reported@JioCare just tell me how I can raise request for disconnection, just for your info I got my airfiber connection 10 days back and since then continuous disconnection and no one even coming to fix that. Remove this **** box you guys are way more worse than airtel #jiodontcare
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Sahil Sinha (@sahilsi67756516) reportedUpdate:- More than 7 days still the @JioCare dis nit helped me in fiver installation even after payments. Even the tracking is not coming on the app. No one is helping i went to jio stores as well no help from their. No one is answering calls. @jagograhakjago @reliancejio
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Arjun (@ArjunPershad) reported4 days without internet, and almost every call to @JioCare gets disconnected before the issue is resolved. Is this how you reduce complaint volumes by disconnecting customers? #internet #jio
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Sunny Rita Sudhakar ®™ (@sunnysudhakar) reported@mukeshambani566 Why does @JioCare JioFiber disconnect every single month for 2–3 days? This has become a recurring problem and it’s affecting my work. Temporary fixes aren’t enough—I need a permanent solution. Please take this seriously. #JioFiber #InternetOutage
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Jha Akankshit (@akankshitjha22) reported@JioCare What is the procedure to end Jio Fibre Connection? I want to discontinue with Jio because of poor service, how to get back my ₹1500 security? @Airtel_Presence Is there any option for demo of Airtel fibre/Air fibre before taking final decision regarding the speed?
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SADGUNA (@Sadguna_12) reported@reliancejio @JioCare My Jio signals are dead even my jio AIR fiber isn't working no network? Where is the trust
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KUNDAN KR. MISHRA (@Kundan_KrMishra) reported@JioCare my jio fiber no is +916764356725. I am requested for relocation last month. Have paid them advance. Now no feedback came.After payment, now not able to connect to customer care or not use of myjio app.Worst experience, no support from jio @reliancejio need immediate call
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Deepak Tiwari (@DeepakT09288502) reported@JioCare network issue internet connection issue
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Amarnath Tewary (@AmarnathTewary) reportedDear Customer, We are facing a temporary service interruption in your area since 13-07-2026 07:50 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 6123569768 may be affected. We expect this to get resolved by 13-07-2026 11:50 PM @JioCare
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Arjun (@ArjunPershad) reportedDay 4. Still no internet. @JioCare has mastered the art of keeping a service request “open” while keeping customers completely in the dark. Four days, countless calls, zero accountability. At this point, my mobile hotspot deserves a loyalty award. #jio @reliancejio
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Rebel Raccoon (@RNoln) reportedPathetic @jio @JioCare network service connectivity 👑
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Rohan patil (@RohanPatil99494) reportedLast one week my jio air fiber is not working I tried so many times complaint but toll free number is not working and my jio app also not working @JioCare
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🇮🇳Vijay Dobhalविजय डोभाल🐦 (@mvjdobhal) reported@JioCare What is the status of this service request which raised by your team
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Arjun (@ArjunPershad) reported@JioCare Hahaha we will get this sorted for you and then disappear. Great service guys I’ve got to say. Day 4 and no assiatance, no one has any clue when it’ll be fixed or why didn’t it even happen today after your assurances @JioCare have shame
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Rohan Halder (@Rohanhematdoc) reported@JioCare Request disconnection and refund of amount from Jiocare. I don't want to continue any association with Jio. Would seek a reply in consumer court. @_MukeshAmbani . A complaint lodged on 6th July is yet not being resolved.
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Rushikesh Ukarde (@ukarderushikesh) reportedNo shame @reliancejio @JioCare as the internet outage still continues. If tomorrow the issue is not solved. I will get this matter at the consumer court and TRAI.
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Karan Java (@sindhibhau) reported@reliancejio @JioCare With reference to Service Request number SR00002MK46A for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 14-Jul-2026 between 13:30:00 - 14:30:00.
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United India (@SahooBabul5) reported@JioCare shame your 5g is pathetic i can't use my 5g unlimited data for atleast 6 days never using this **** *** company sim again
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Shashin Birha🇮🇳 (@ShashinBirha) reportedDear @JioCare, my Jio AirFiber has been down since the recent power outage. Your engineer visited and confirmed that the outdoor unit is continuously rebooting and unable to lock onto the 5G signal (signal light never turns green). Kindly replace the faulty unit at the earliest.
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बड़के भैया (@badke_bhaiya307) reported@JioCare What the hell? This is 4th day in continuity and no resolution provided in 4 days. Pathetic service and consumer resolution @jagograhakjago @reliancejio
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JITESH CHAVAN (@Jitesh1913) reportedSuch a miserable service from @airtelindia @Airtel_Presence they tell me they’ll give me callback in 4 hours but never call, this is 3rd time in a week btw, my tickets are automatically closed, no acknowledgment of callback,I think I’ll switch to @JioCare
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Pt Rahul pandey (@rahulpandey0122) reported@reliancejio @JioCare the internet speed is much faster. I kindly request you to investigate this issue and resolve it as soon as possible. Please check my account and network settings so that I can receive the 5G internet service according to my recharge plan.
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Senthil Kumar Ranganathan (@Senthil_k_r) reported@reliancejio @JioCare My parents are facing an issue with their Jio set-top box. It doesn’t power on unless the adapter pin is adjusted, removed, and reinserted several times. We swapped it with my working set-top box, and it works fine. +91-4431520453 Please replace this set-top box and assist the senior citizens.
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𝐔𝐫𝐯𝐢𝐥 (@urvilshah17) reported@SAMTHEBESTEST_ Bhai Ranbir, please ask @JioCare and @reliancejio about my Fiber WiFi issue. They’ve screwed up my last 6-month plan it still hasn’t been activated. I’ve been following up with them for the last 2 months with zero resolution.
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manoj surti (@surtimanoj) reported@JioCare Extremely disappointed with @JioFiber service. Despite raising multiple complaints, my internet has not been working for the last 15 days. Every service request is ignored or closed without resolving the issue. This is unacceptable. Please take immediate action,
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CA Jitu kotecha (@jitkotecha) reported@reliancejio @JioCare i have struggling to get Wifi and DTH connection in bharuch as i tried reaching one of person named Hitesh jain who is behaving terribly worst and saying get it done from some where else. I dont expect such kind of behaviour from employees/ technician of jio
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rohit (@rao_rohit2110) reported@JioCare 1st of all it is very disappointing to have taken your jio fiber, very pathetic after sales. My engineering visit schedule has changed a good 3 times with no response, my local internet was much better. Plz tell me the procedure to cancel my connection.