Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Satna, Bhubaneshwar, Delhi, Bengaluru, Guwahati, Cochin, Hyderabad, Ahmedabad, Shiliguri, Udaipur, Lucknow, Indore, Āsansol, and Salem.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 6 minutes ago |
|
Satna
|
Internet | 1 hour ago |
|
Bhubaneshwar
|
2 hours ago | |
|
Delhi
|
Wi-fi | 3 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naba-Jit 🐦 (@iamnabajit12) reported@rutu609 @JioCare @airtelindia I also switched from Jio to Airtel for the same reason. Even after contacting them for 5–6 months, they kept saying they would fix it very soon, but they never actually did. That is why I now use Airtel and VI.
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kaif sheeraj (@KaifSheeraj) reportedwhich is about 40 km away. The representative's name was Ashutosh. Kindly clarify whether an OTT recharge is actually mandatory for SIM replacement and investigate this matter. Please assist in resolving this issue. Thank you. #Jio #JioCare #CustomerService
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Prem Chuchra (@PremChuchra) reported@JioCare Sir I have many times DM my grievance but of no use. Your reply will be the same we are looking on it , then a phone call providing no solution. It is for the last one year
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Faisal M Shaikh (@shaikhfaisalm) reported@sonali0_ @JioCare Me too ported, internet is not an issue as i have wifi but the calling is the biggest problem for jio nowadays BHARUCH GUJARAT
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare Also Jio must compensate for not providing service fr last 72 hrs for which we have already paid to u in advance..Also people like Mr Vishwakarma be sent back to training abt customer care behaviour.
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IndraNagarkaGunda (@akshith777) reported@JioCare @JioCare @reliancejio my issue isn't resolved yet
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Dasharath Shah (@dasharath95107) reportedWhere is the customer support @JioCare @reliancejio @reliancegroup
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mannat (@1988_mannat) reported@JioCare the JioFiber is not working. Last year only you gave me a defaulted adapter which stops working after power cut.despite complains you guys never cared.will you care now? Say clearly
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concerned citizen (Sanatani) (@YogiTechiee) reported@JioCare @reliancejio Pathetic internet service by Jio at PIN code 829202 location since last few weeks, no solution, only repeated automated voice statements… no practical or live support
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Shreshth Chaturvedi (@sc4u1) reported@JioCare I accidentally recharged mobile number 7311122800 with the wrong plan through the MyJio app. This is a postpaid connection, Kindly help cancel the incorrect recharge and advise the process for refund/adjustment. Please assist at the earliest. Thank you.
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Neeraj Pandey (@iamneerajpandey) reported@JioCare Service visit rescheduled to 20th June. I am unable to work struggling in cafes to do my job. Pathetic experience. If its not resolved today i will discontinue with your services.
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Sampath Shetty (@sampathshetty55) reported@JioCare JioFibre down from ystrday 17 june 2026 at 3.45 pm at Garodia Nagar, Ghatkopar E, Mumbai. With no weather condition and it seems will not resolve until 19 June. In a city like Mumbai u are unable to sort it for so long. U serious??????
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Rohit Patil (@rohitd0345) reported@JioCare Repeated false promises, missed installation dates, no communication, and no accountability after taking payment. I have spent days following up with no resolution. This experience has been frustrating, stressful, and mentally exhausting. #JioAirFiber
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Dr DEEPAK KUMAR PHULWANI (@deepakphulwani) reported@JioCare jio wifi is not working since 2 days . Have scheduled appointments twice. But no engineer came for any repair . Worst service ever.
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Travel Yaaree (@hisumitsingh) reported@JioCare @TRAI - Can you help me here? I tried woth multiple attempts with @JioCare to get the issue resolved however, issue is still not fixed and I am just being asked to wait.
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Jayachandra JD (@jd_jayachandra) reported@JioCare I've already shared my ORN and contact number via DM. Please check and provide a clear explanation for why my JioFiber order was canceled without any prior intimation. I need a proper update and resolution ASAP.
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Anilkumar (@AnilThyagaraj) reported@JioCare Can you arrange service engineer and solve problems
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kalpanath mahanta (@kalpanathmahan1) reported@JioCare always worst service. Call back from advisor option removed from my option menu. Customer team call drop automatically and they unable to ti fix STB issues and we suffering the problem. Kindly do the needfull.
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Akash singh (@ThakurAkash8080) reported@JioCare Hi yet not I have receive any communication regarding this and no engineering has visit yet kindly look into it and resolve my issue asap.@reliancejio
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DR YOGENDRA VYAS (@yogendravyas63) reported@reliancejio no network since yesterday night jiofibres 452005 pin code phone 9826210372 internet service zero shame to you given appointment for 1 to 2 pm whole line was damaged acc to your technecian indore mp
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Panda Boi (@pallav_kishore) reportedMy internet is down past 4 days @JioCare
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Stay Safe Save Life (@Staysafe_Sevlif) reported@JioCare Resolution took one week time period, then how the invoice generated with full amount?
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Pranav Dave (@heyitspranav) reported@reliancejio @JioCare I have lodged a service request om 15th June regarding some system issues at your end for my broadband connection. Till then i have taken number of follow-ups but not getting the resolution. Everytime i hear that technical team is working. ID:SR000038IW2J
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Rashi Kumar (@Rashi__Kumar) reported3 weeks. Service still not working. I’ve given up on getting it fixed. Just disconnect the service & refund the amount & security deposit. I’ve been emailing almost every day, yet no resolution, no disconnection, & no refund. What’s the issue @JioCare? #jioscam
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Deepak Dua (@dduatweets) reported@JioCare @r43amit Scamsters resolve my issue
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Maverick (@maverickpahadi) reportedHello, trying to get it touch with Jio customer care 18008969999 for termination of my jio air fiber connection but I am unable to connect, I have sent an email also in this regard but no response. Please help me in getting a redressal of my grievance. @JioCare @reliancejio
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DR.D J TRIVEDI (@DrDJTrivedi) reported@sonali0_ @JioCare Jio is zero in post-sale service,I am also bye bye jio my four post paid fiber connections next month after completing advance payment 👎👎
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sudhir jha (@sudhirj50334256) reported@JioCare still wi fi is not working after 10 days only complaint and no work. 91-5123174207 ph no-9936029873
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Anuj Jain (@j_anujj) reportedPayment made on 16/3/26. Still not credited to airtel wi fi acc. ACC no. 7035432422. DSL No. 01197333928 Transaction ID M365610. Complaining from 15 days no solution. Disconnecting my internet and haressing repeatedly @airtelindia @JM_Scindia @reliancejio
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RockySony (@RakeshOmNaShi) reported@JioCare Hello Jio Support, I am facing an issue with my Jio AirFiber connection while working from home. My office website (a .NET domain) is not accessible when connected to Jio AirFiber. However, when I switch to a different internet provider's hotspot, the website opens.