Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 10: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Thiruvananthapuram, Kolkata, New Delhi, Dehra Dūn, Bhopal, Ahmedabad, Meerut, Mumbai, Sūrat, Bhubaneshwar, Hyderabad, Coimbatore, Kanpur, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
2 hours ago | |
|
Thiruvananthapuram
|
Wi-fi | 3 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 5 hours ago |
|
Dehra Dūn
|
Internet | 5 hours ago |
|
Bhopal
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sainath Vummettala (@devendrasainath) reported@reliancejio @JioCare Extremely disappointed with Jio's service. After switching to Jio Home, our internet has been down for 4 days. Despite multiple technician visits, the issue remains unresolved. This experience has been frustrating, and I am now switching to @airtelindia.
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Ar.Sagar Mundhada (@sagar_mundhada) reported@JioCare Dear Customer, Our representative Rani Chechre (Mob- 9226053828) will contact you for an appointment. Please share OTP 783702 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber
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Swapnilk63 (@Swapnilk63) reported@JioCare Guys will you reply me I already share all details @JioCare worst service ever I'll switch to @airtelindia now !!!
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akash (@akashb14) reported@JioCare Thank you JioFiber for teaching me advanced networking. Internet down? Change Wi-Fi name. Still down? Change password. Still down? Change both. Who knew SSIDs and passwords were the root cause of all internet connectivity issues? Reference: MR0001R5A9RJ
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Hruturaj Pisal (@iamrajpisal4568) reported@reliancejio @JioCare My work has come to a complete standstill due to your server issues. I have suffered significant losses because your server has been malfunctioning for the past 12 hours. Although your help center stated that the server would be back up within 23 minutes,
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Samurai (@Samuraii333) reported@JioCare @reliancejio @JioCare don't even inform there is network issue during this time n all why? It's my full perks to get network of 5g or full connectivity as I'm paying it...they ensure to renew ur recharge on exact time nd if I loss my connectivity
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Yash Prajapat (@Yash17_08) reportedWaiting 12 days for a refund feels a bit outdated, @JioCare . Cancelled a wrong recharge on May 30, and the amount is still stuck. Could you please look into this and expedite the process? @reliancejio Didn’t expect this type of service so unsatisfactory.
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Bhavya shukla (@bhavyaTrivedi16) reported48+ hours without internet and poor mobile network , yet the only response from Jio is a repeated template message. No ETA no compensation. This level of service failure is unacceptable Restore services immediately and issue compensation for the entire outage period. @JioCare
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prashant singh (@Singh63Prashant) reported@JioCare Well one came today could do nothing except chipping wire inserting it again then restarted modem and made few calls. Let me know who is responsible for sorting glitch of myJioapp and who would resolve issue with fluctuating Internet
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दिव्यांशु शेखर (@Divyanshu0811) reported@JioCare Where is complaint number? Is there any status update regarding progress?
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प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported@JioCare you 3rd grade people are not even able to have a good network in my area neither u want to listen any problem from past 3days there is call drop issue but there is no solution from your side.
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Mr Charanist (@MrCharanist) reported@JioCare You provided an easy option in MyJio app to order Jio fiber connection. But you didn't provide a disconnect or cancellation request option. Jio service center number 1800 896 9999 is not working and every time it says temporarily unavailable in your location.
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࿗ प्रणय ॐ ➡️ #AsianLifesMatter #अखंड_भारत ⬇️ (@108pranay) reported@JioCare Unable to DM, X asking to create Passcode for DM but some server issue.
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Vrunda Thakkar (@VrundaTM) reported@DhirajM4550 @reliancejio @JioCare Still not working in Kharghar now!
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Samurai (@Samuraii333) reportedjio is the tallest name in telecommunication...they don't only harass the customer.they are habitual in it...how many time u complain them they don't care the customer executive is only job is only talk good and give hopes and all bt not to do anything related to issue @JioCare
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Anand Dubey (@Anandubey87) reported@JioCare If you are done with scripted responses, can you guys activate the B2B plan on my connection. I am not sure in what era you people are living where no humans in the customer care to help and no action on a simple plan change request.
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S S Ranjan (@SSRanjan17) reported@JioCare @JioCare Why are customers being taken for granted? @JioCare never seems to care about its customers.facing repeated disruptions due to an adamant&irresponsible technician who added unauthorized extra connection in Jio junction box. Despite repeated complaints,no action so far.
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Praveen Sharma (@prazzsharmaa) reportedHi @JioCare, I raised a complaint on Twitter/X two days ago regarding my internet not working properly, but the issue is still not resolved. The connection continues to be very poor. Please look into this urgently and provide a resolution. #Jio #JioFiber #PoorService
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RDX PANDIT (@PanditRdx) reportedDear @reliancejio @JioCare what the issue with you guys, I have an prepaid air fiber account and I'm trying to recharge my account but your team ask me pay due bill, when I have prepaid account why I'll pay due bill why may due bill generated @jagograhakjago please help in this.
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Shivakumar (@ShivaKumar_00) reported@JioCare 3 days without internet and still no resolution. Your team keeps sending "technician assigned" messages, but no technician ever arrives. If you can collect bills on time, at least provide the service customers are paying for. This level of negligence is unacceptable. Fix this ASAP. #JioFiber #PoorService
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Adv. Kapil Saxena (@kkapilsaxena) reported@JioCare @reliancejio ur Jio executive at local district level Sambhal called me & misbehaved for not recharge my prepaid jio number. She misbehaving, is this ur customer satisfaction, she can say anything to any1 for not recharging I already ported 15 numbers frm jii due to ths
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Aanand kumar (@PrimeBihar) reported@JioCare @reliancejio The 5G network in my area has been performing very poorly. The signal frequently disappears, internet speeds are extremely slow, and call quality is often affected. Kindly investigate and resolve the network issues at the earliest.
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S.Jagdish rao (@jaggirocks83) reported@JioCare I have a jio fiber connection Jio Dispute of my several reschedule & raised service request your service Engineer didn't visited my home & solve the issue but still I tried to visit your local office there I visited mr. Dhiraj who is service Engineers head/incharge
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Crypto Fund Trader (@HarutoInou36880) reported@nileshow @JioCare @reliancejio Confusing offers need clear communication. Jio should fix this.
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Modi Bhakt (@shabndu) reported@Vapi please take care before you buy Jio , I am suffering since past two days , customer care says there are no engineers to service the request . They have no clue when the engineer will be available . @JIOcare really hopeless service
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desi style (@vedtiwari18) reported@JioCare Understood. However, I need a clear commitment now. Last time, my rebate request was denied after resolution. Can Jio confirm in writing that I will receive a full refund of the amount paid? I have already suffered significant losses due to this outage.
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RAUNAK SINGH (@RaunakSing24106) reported@JioCare I have sent all my details. The problem should be resolved as soon as possible.
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Shiv Bhakt (@Shivv_Bhakt) reported@JioCare @reliancejio It's been 3 days and no engineer has contacted me. Now I'm being told that no slots are available. My work is pending because of Jio's service disruption. Who will compensate for my lost time and work? This level of service is unacceptable. SR00037ZWCJ
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RIISHABH RISHI SRIVASTAV (@riishabh_rishi) reported@airtelindia @JioCare Why your internet not working.
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Crypto Fund Trader (@_CFTrader_BTC) reported@amitgandhi2013 @JioCare That's terrible service. You deserve better, Jio needs to fix this scam issue ASAP.