Reliance Jio service status: outage reports and connection issues
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kālna, New Delhi, Delhi, Bhubaneshwar, Chhindwāra, Baikunthpur, Pune, Dehra Dūn, Roorkee, Sūrat, Gurgaon, Vadodara, Mumbai, Shillong, and Gwalior.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Phone | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Karan Jain (@Karanjain57) reported@JioCare I m very fed up with Jio Network 🛜 Alternate mobile number @airtelindia is working fine
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nick (@Nick_N_Shah) reported@JioCare Nelson, pls make sure this issue to be resolved ASAP even if rather complete refund they can take a cut 10-20% if required I need this issue to be settled today or by these weekend no matter what
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P.D 𝕏 (@dabir) reported@JioCare As I said, the money in Jio Fiber account is given as donation to your company. Your team has not been able to resolve the issue and you have the gall to say no refunds. Keep the money!!
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Karan Mehdiratta (@actuallykaran) reported@JioCare @reliancejio After that. The number activation failed. I called him, he blocked my number and since then nothing has happened. Help me with what to do? I have a raised a complaint on jio customer care and all they did was give a complaint number and no refund
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nick (@Nick_N_Shah) reported@JioCare Vikita, pls make sure this issue to be resolved ASAP even if rather complete refund they can take a cut 10-20% if required I need this issue to be settled today or by these weekend no matter what
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omkar Adsule 45 (@WaitingForRO) reportedIt's been quite frustrating to use jio sim Data is not working even though I am in complete 5G network area What is this disgusting behaviour jio ? @reliancejio @JioCare
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Ahshock (@AshokSoni1234) reported@JioCare @JioCare, this is beyond pathetic. Complaint raised on 4 Aug, engineer never answered calls, and now the visit has been rescheduled instead of fixing my internet. Is this what customers pay for? Resolve it TODAY. Request ID: SR00003D6107 #JioFiber
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Deepak Malav (@Cdeepmalav) reported@reliancejio @JioCare I am facing frequent internet disconnect. Even calling multiple time to customer care didn't help. Can you arrange someone who fix this issue. AirFiber no - +91-8035865671
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Jagganath Upadhyay (@ujagannathh) reportedAppalling service from @JioCare. JioHome rep came on 07.08.26, left with no ORN, & ghosted calls. System arbitrarily rescheduled to 09.08.26 without my consent. Strictly condemn this delay. Resolve & install immediately!RMN: 9090030600PIN: 753010@jiocare
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Danish siddiqui (@Danishsiddiqui9) reportedIssue not yet resolved. Pathetic service @JioCare @reliancejio @reliancegroup #poorservice
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wasim khan (@NajwasimKhan) reported@JioCare Without any resolution your team how close my request without information it means your team cheated with customer no calls no service directly closed
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Abhishek Verma 👨💻 (@abhi_software99) reported@JioCare @jio_fiber Red blink issue for 3 days. Service ticket keeps getting delayed daily. Your engineer visited, said it's "unfixable" & told me to buy a new connection. I still have 6 months of advance recharge left! Resolve this ASAP.
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Sunil Kumar Maurya (@sunilumar85) reported@JioCare @reliancejio @JioCare , fix it by today itself.
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Mayurakshi Singhania (@Mayurakshi007) reported@JioCare There is no error message. The problem is NO NETWORK SIGNAL inside my house. Details: 1) Error message: None. Phone shows "No Service" / "Emergency Calls Only" on Ground Floor 2) Websites/App: All apps - WhatsApp, YouTube, Calls. Nothing works because there is no network.
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silpy rav (@Priyank12263857) reportedMy JioFiber installation has NOT been completed at my location. Without installation, how was my connection activated. Who activated my service without installing the JioFiber setup at my home and without sharing the mandatory installation completion OTP @JioCare @jiofi
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GAGAN (@gaganxn1) reported@JioCare @reliancejio Last 9 working days, I've heard only one thing: "wait a few more days." When will those "few days" actually end? A refund shouldn't require endless follow-ups after your service failure. Monday is the final day. After that, I will proceed with the Consumer Forum.
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Kristy Barb (@Kristy_Barb_) reported@JioCare I have already given them the details and also pated the screenshtos in the public theead. This issue is like years old now and over 50 times copy pasted. search my profile!!
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NAMAN JAIN (@jainnaman006) reported@Karanjain57 @reliancejio @JioCare Facing this problem since morning
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Chinmay Purav (@chinmay_purav) reportedWhenever I submit the form on @JioCare 5G network, I fall into one or the other error as displayed in the images. When I tried the same form submit on Airtel network, it just worked - even when the network was slow - 4G. The only reason I am using these networks as my primary ISP network is down 🙁
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AK_lahiriIND🇮🇳 (@omit_iam) reported@JioCare You people are making your customer fool, big fake commitment nobody come here to resolve after 40hours, what the hell you people are doing. Rubbish #PoorAfterSalesServiceJio
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Anant chavan (@anantchavan44) reported@reliancejio Jio Dive VR = cheap quality + fake promises. Ads are misleading and the real experience is terrible. Avoid buying.
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wasim khan (@NajwasimKhan) reported@JioCare No one working in my request multiple time calls but no response very poor customer service Request ID: SR00003CUY5D
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Mr. Abdul Salam (@Abdulsalam0017) reported@reliancejio @reliancejioCare I am facing serious Jio network issues in Shastri Nagar, Rani Garden, East Delhi (110031). The internet is very slow, and making standard calls to others is difficult. Please resolve this network issue as soon as possible. #Jio #JioNetwork
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Umang (@Umang33273973) reported@JioCare Install a new tower in my area and improve the quality of your services as soon as possible otherwise now it's getting too frustrating to raise only complaints and getting no resolution. @JioCare
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𝑆𝑜𝑛𝑎 (@sawariyaxx) reported@AmannOnX @JioCare @reliancejio Tere gaan m se? 😭🐬 Wtf are u on brotherrrrr
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JP (@jeevan_18) reported@reliancejio @JioCare you guys are the worst at customer service! security deposit refund for post paid is pending for 2 months! It goes on to show the tech run by your so called AI leaders is the worst or they are copy paste with only scale to boast about Indian customer scale
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Abhishek Verma 👨💻 (@abhi_software99) reported@JioCare It is showing resolution done, and I can't do anything about it, cant raise it also - all ETA have passed
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Ankur Chaudhary | X (@ankurteotia72) reported@JioCare @GoI_MeitY DM sent. Please look into the issue.
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Mona 🫎 🦙🔥 π² (❖,❖) (@Mona20099059) reported@THESSSHOW1 @reliancejio @JioCare same problem
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Mayurakshi Singhania (@Mayurakshi007) reported@JioCare If you want to share a meeting, please do so immediately. Your reply usually takes 24-48 hours, and even then you waste my time by asking time-pass questions. If you don't want to help me, please feel free to decline.