Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/13/2026 17:50

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chennai, Bengaluru, Nanded, Pune, Latur, Panaji, Ahmedabad, Nagpur, Hyderabad, Allahābād, Udaipur, Lucknow, Bhopal and Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaChennai Internet
IndiaBengaluru Total Blackout
IndiaNanded Internet
IndiaPune Internet
IndiaBengaluru Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vinay80496245 Vinay (@Vinay80496245) reported

    @JioCare though my plan is active the jio services were stopped can you please help me out I'm not able to get a message or phone call .Last recharge done for 555 on 7th January 2021 jio no 8524036128. Even to try chat option it's asking for otp

  • Lenkashiva1 Dheeraj chinna (@Lenkashiva1) reported

    @JioCare Pls reply Nd provide resolution

  • Neha21107117 Neha (@Neha21107117) reported

    @JioCare @reliancejio @aajtak #ScamAlert Jiofiber care running a scam under a big name...they put a propoganda of Refunding the whole amount if the service is bad and u keep on following..they take multiple account details from u n update status that detail is incorrect.

  • roaringboy1 roaring_boy (@roaringboy1) reported

    @JioCare @JioCare u don't want your consumers to experience it but can't do anything to fix it.... just sitting idly and wanting convenience for your consumers from last one month facing the problem.

  • rajeevicaktr राजीव रंजन झा दिग्गज TAF (@rajeevicaktr) reported

    @reliancejio what's problem with you?

  • rkental Rajiv Kental (@rkental) reported

    @JioCare No network is a regular problem so what you have suggested itself speaks of poor services, every time you expect me to follow this

  • tony_karyakarta #খাঁটী-কাৰ্যকৰ্তা (@tony_karyakarta) reported from Guwahati, Assam

    @reliancejio @JioCare unable to enjoy Jio sevices on my TV, already sent mail to support but issue not resolved, called up 18008893999 but advisor not supportive, disconnected the call, What Next now? Plz advice at the earliest!

  • sprnandi Supriyo Nandi (@sprnandi) reported

    @JioCare I jst shared speed test it clearly shows that 8 mb/s is missing from 150mb/s Why is that? And why the ping is 17-20 ms? My previous ISP gave me 4-7 ms ping & there was no loss in Up & Download speed So it clearly shows either JioRouter is incapable or ur connnectivity Sucks..

  • Usernameisnota3 IMO (@Usernameisnota3) reported

    @reliancejio it’s been 3 days to get a technician. There is zero in Olmert in your support. Here is the SR000013N84K

  • BharSinghwa Shivam Bhar Singhwa (@BharSinghwa) reported

    @PratulChandra8 @UPI_NPCI *99# not working on @reliancejio What to do, now?

  • paridap5 अंधभक्त हुँ गुपकार नहीं (@paridap5) reported

    @JioCare your care executive even your appellate authority are deaf to my problem. I had detailed my problem over mail and in social media but Jio is adamant to it. This happens when large number of customer depends on a single operator . Thanks to Airtel and VI alternatives.

  • Shekharrajak Shekhar Prasad Rajak (@Shekharrajak) reported

    @reliancejio can you start a better corporate service and online verifications ?

  • GorkhaKoChoro HinduGorkhaKoChoro (@GorkhaKoChoro) reported

    Totally failed network at 734002 of #jio @reliancejio @JioCare @MukeshAmbanima

  • Nitin03210 Nitin Jain (@Nitin03210) reported

    @reliancejio @JioCare Yeah 9 days left to port to @airtelindia PS: Happiness is greater than the news of corona Vaccine. #airtel sooory I will never let you go again. 8 years of relationship can't be change with 3 month of fakeness.. :D

  • mermit_kermit Zubi😷 (@mermit_kermit) reported

    @JioCare An engineer was scheduled to visit me 09-01-2021 at 15:30 for installation of my JioFiber connection. Neither did he come nor are the service providers picking up the calls. Very poor service. I'm really disappointed.

  • JuhiKapila Me (@JuhiKapila) reported

    @JioCare pathetic and pathetic service. Now I understand why we need to not trust Ambanis, in DM they say we are just sending. SMS says we will send somebody tomorrow. Been 6 days already

  • sagarsengupta17 Sagar sengupta (@sagarsengupta17) reported

    @JioCare internet not working in Jio kolkata circle pincode 700057 pls help

  • ShaliniBalachan Shalini Krishna (@ShaliniBalachan) reported

    @JioCare @reliancejio From last 1 month have been chasing #jioenterprise team for getting additional sim under our corporate plan but still no resolution. Untill now 5 people have called and asked our requirement but still no action. Please help escalate this issue.

  • NihalPa04547950 Nihal Patel (@NihalPa04547950) reported

    @JioCare got the worst jio connectivity in my area even the user of jio is very high but there is no tower at all,thinking to Prot my jio number to Airtel..

  • Vinay80496245 Vinay (@Vinay80496245) reported

    @JioCare Sir I've recharged my no 8524036128 with 555 on 7th Jan21 and I've also got recharge confirmation but I dont know what happened , from yesterday my jio services got stopped I'm not able to get or send messages or calls.Please help me out sir my alternate no is 9491878223.

  • Yugantkalar Yugant kalar (@Yugantkalar) reported

    Pin code 493890 net is very slow.. page loading error.. @JioCare

  • BabanGirnare BABAN GIRNARE (@BabanGirnare) reported

    @reliancejio I am Unable to Connect Customer Care Service At 198 My Call Automatically Dropped After Dial Number Whats Happen???

  • Nutology Nakul (@Nutology) reported

    @bhootnath @JioCare Login to your Netflix Account and make the changes.

  • roaringboy1 roaring_boy (@roaringboy1) reported

    jio network ne dimaag kharab kr rakha hai hamara exam miss ho gya that's not done #jio @reliancegroup @reliancejio @JioCare the worst network in india i tell everyone to disconnect it.

  • Tripathidk1 D. K.Tripathi Bhartiya (@Tripathidk1) reported from Lucknow, Uttar Pradesh

    @JioCare Mr Anuj why your company not talking action against poor network of Jio ?????????

  • animeshse210480 Animesh Sengupta (@animeshse210480) reported

    @reliancejio pathetically slow data speeds,it would be much better as users we switch to @airtelindia

  • Lenkashiva1 Dheeraj chinna (@Lenkashiva1) reported

    @JioCare I was unable to acess zoom and almost every website even social media apps are not loading even after using jiofi...so many of my frnds engaged in work from home have shifted to to airtel in last 3 months as your network is very weak

  • mr_yashkansal Yashu (@mr_yashkansal) reported

    @bhootnath @JioCare Same problem cancel your subscription or click On upgrade

  • RadheyshyamHR Radhey Shyam Pandey (@RadheyshyamHR) reported

    @JioCare i had requested a fiber connection. Your guy came within hours to take money. But no one has come for installation since 9th Jan, today 11th. Please guide how can I get the money refunded. Poor services bad attitude.

  • prashantlucifer Prashant Madhukar (@prashantlucifer) reported

    @JioCare What's new in this link and September link which was not even responded from last 5 months? Same copy paste answer, even if I ask same question after 6 months u will send same link, such a poor service