Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 09/18/2025 06:45

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Coimbatore, Chennai, Mumbai, Rājkot, Gurgaon, Jabalpur, Boisar, Kolkata, Hyderabad, New Delhi, Jaipur, Vadodara, Patna and Mysore.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaCoimbatore Phone
IndiaChennai Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaRājkot Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anaggh AD (@anaggh) reported

    @JioCare Assuming there are 1000s like me that is the free fund available to use isn’t it? And this is true for all telecom, broadband, service companies. Because ‘An Indian consumer looks for deals as a sucker’ and has no options.

  • mukeshc8896 Mukesh Chauhan (@mukeshc8896) reported

    @JioCare Whenever a service provider cannot provide the expected services then he is not liable to be paid. Management of Jio telecom you have failed to provide services in return of my payment to you you should refund my money back.

  • satyendrayadav2 Satyendra Yadav (@satyendrayadav2) reported

    @JioCare What type of field executive you hired If they dont know how to talk customer, and how to port number in jio, I dont like this type of language, dont send this type of executive to port any customer number at door step. Your executive number is 8368955678

  • arun_jajoriya Arun Jajoriya (@arun_jajoriya) reported

    Worst internet speed at my location since last 1 month. I have complaints many times about the internet speed issue but got no result. Now, we have to move towards other operator. It was nice journey with jio. @JioCare @reliancejio

  • AvijitM01695890 Avijit Mukherjee (@AvijitM01695890) reported

    @reliancejio i use jio (7439507025) for wifi (dongle). Netwrok is very poor. I asked customer care for a resolution & gave my alternate number (8527098631). 2 days later they sent me a mail your jio number (8527098631!!) doesnot exist - but that is not my jio no!- guys wake up.

  • iamrealbablu PABITRA NAYAK (@iamrealbablu) reported

    @reliancejio I will switch my number from jio to airtel due to bad network coverage and bad internet experience. Very bad experience with jio good bay jio for always.

  • Parinl12 Parin lakhani (@Parinl12) reported

    @JioCare @RelJio4g it’s been over 24 hours from the time of complaint and no resolution. My entire day has gone in waiting for a technician. I was told 3 times today he is on his way. This is not service or quality reliance is known for. Surprised!!

  • anaggh AD (@anaggh) reported

    @JioCare Ok So Kiran called up. 1) no idea when money can be refunded 2) Error needs to be investigated on our end & hence it is on standby. 3) Escalation has happened but results awaited. 4) I can relate but cannot help 5) I need time till Mon to tell you when money can be refunded

  • IMRANKh00404184 IMRAN Khan (@IMRANKh00404184) reported

    @reliancejio network problem is very week in our area solve this problem

  • Fegade_SM Suyog Fegade (@Fegade_SM) reported

    @JioCare when will jio fiber service starting on 425503 location

  • Parallax_93 Nitin Nair (@Parallax_93) reported

    @JioCare Fox your network and tower issues in Karjat area in Maharashtra. You didn't resolve any issues we put forward just closed tickets as it is.

  • krishna1952 krishna jhajharia (@krishna1952) reported

    @gairy_shankar @JioCare @reliancejio DONT GO FOR IT . 5 TIMES IN A MONTH THE NET WENT OFF, VERY BAD SERVICE. THEY SHOULD SHUT DOWN.

  • sandeepn9ne Sandeep Gandotra (@sandeepn9ne) reported

    Seriously @JioCare @jiofiber sucks stops working every evening then next day there engineer come and works for 3 hours then again gone .... pathetic... n has no call Center

  • priyaranjan_t Priyaranjan.T (@priyaranjan_t) reported

    @JioCare Im not able to login through that ssid and password

  • SaurabhBhargav0 Saurabh Bhargava (@SaurabhBhargav0) reported

    @JioCare I have already stated my query, again sharing internet and set up box are not working, can you get things resolved now? If yes let me know, if not then don't waste your time and my time. Kindly share escalation link.

  • Swagat15973650 Swagat (@Swagat15973650) reported

    @reliancejio why are we facing network problems everywhere since now a while? Should we shift our focus to @airtelindia

  • pandyaji02 rahulpandya (@pandyaji02) reported

    @JioCare @reliancejio our entire business stopped due to you. Kindly activate Nos. Bill payment in Vodafone Done. Please help. Need support on urgently.

  • rrovish Rovish Raj (@rrovish) reported

    @JioCare why is there no network in biharsharif? 803101 is the pincode.. #jiodown

  • GoblinAka Garrix is life ➕✖ (@GoblinAka) reported

    I have already complained so many time's regarding slow internet speed in my Area..But till now my problem is not solved and no steps taken to solve my problem..Jio customer service is ridiculous.. @reliancejio @JioCare

  • gearwala Mukesh Gears & Spares (@gearwala) reported

    @Lenovo_in Hello @JioCare ,I am your pre paid customer. Missed call service active on my mobile number because it's free service from u. but #lenovo service team closed my service request because my mobile was not reachable when they call me. I hv not recived any sms for missed call alert.

  • akvith akvith (@akvith) reported

    @reliancejio I am trying since long to port to Jio postpaid.. response is pathetic from Jio stores.. please help me if possible

  • anaggh AD (@anaggh) reported

    @JioCare So do we have JIO people here who can escalate this on Principle. May I talk to them about the outdated SOPs and understand if I can expect a resolution by what date?

  • Murari__Jee Murari Jee (@Murari__Jee) reported

    try to contact jio customer care over the phone but am not able to contact them. @JioCare

  • VLuthra77 Vishal Luthra (@VLuthra77) reported

    @JioCare You do not have postpaid service.

  • IamSubho10 CrazyFreak 👻 (@IamSubho10) reported

    @JioCare I've 4G+ showing at network area.. But when only 4G shows, the network is not that bad.. Kindly look into it fast.. I'm not able to do anything at this time My Snapdragon 720G processor supports 4G+

  • kherkatarybhskr Bhaskar J Kherkatary (@kherkatarybhskr) reported

    @JioCare I have very bad service at my home. Internet speed is very slow and i never got full reception. I only got half reception. Sometimes i cant even send whatsapp texts. I also complained about this situation Jio Customer Care executives but i never got it fixed

  • BhattLohit0717 Lohit Bhatt (@BhattLohit0717) reported

    I'm do sorry; guys! I blamed you while it is the damn shitty network of @reliancejio which is making me suffer. I immediately am able to watch it once I have switched to other network... Maybe if I do it on a permanent basis? 🤔

  • oopsingh Om Prakash Singh (@oopsingh) reported

    @Airtel_Presence it's over a month now I have been complaining about bad network. every time I get reply our team is working on priority.. compain no.31-3466391773848 hope @JioCare will provide better service...

  • Aher_Chetan_14 Aher Chetan (@Aher_Chetan_14) reported

    @JioCare I have some Network issue while work at home, please anybody support to me from jio care customer, I am using jio data card router.

  • gandheli SUNIL FAGERIA (@gandheli) reported

    @JioCare very poor network since long at Hanumangarh Town