Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Bhopal, Chhindwāra, Bengaluru, Indore, Meerut, Patna, Jaipur, Kanpur, Delhi, Cochin, Varanasi, Vadodara, and Jammu.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 minutes ago |
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Internet | 23 minutes ago |
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Internet | 25 minutes ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sudhansh (@Sudhansh280706) reported@VenomsTech @reliancejio @JioCare Jio and Airtel are becoming too **** and they don't care also as they know - they have the Duopoly. I wasnt able to use my Mobile data and was getting very low speed. I contacted Airtel, and instead of figuring it out - they said that firstly I have to take support request back.
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abhishek sharma (@abhi04) reported@JioCare @JioCare @reliancejio I have still not got any update from your end. Kindly process my refund. You guys suck at giving the service
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Paritosh Sharma (@imparitoshk) reported@JioCare Need an update urgently or cancel and refund my amount. service request SR000037B5J3 / SR000037B73B is already in progress. Placed my order on 30th May and today its 4th june . Why its taking long ?
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Aditya (@AdityaCh6634) reportedDay 1 of complaining Jio's poor network service in my area. Multiple complaints later, still no resolution. 5G remains unstable and even 4G internet is unusable at times in my area. Awaiting action from Jio. @JioCare @reliancejio
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Kamal🇮🇳 (@kklahoty) reported@JioCare @reliancejio d most pathetic network n disastrous services for past 4 days my office is brought to a standstill with no network CC numbers remain on loop for 40 45 mins Technicians behaves rudely over calls Is this why we took Jio to be pleading for what is rightly ours?
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ankt (@asd_ankit) reported@JioCare I have done that now!! Pls help to check this asap, its been 48 hours without internet at my home, my tv is also connected to jio setup box, so nothing works!!
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Mahendra Kumar Jain (@Mahendr23752917) reported@JioCare Not yet resolved. Very bad services at all.
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Vidya (@diya2411) reported@JioCare 11 DAYS without internet. Zero responses to emails, calls, or messages. This is unacceptable. We need an immediate update and a clear resolution timeline. If not resolved, we'll be forced to explore alternatives.
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shishir upadhyay (@shishirupadhyay) reported@JioCare If your team cannot fix a simple outage even after days, then have the decency to refund my advance rental. Customers pay for service, not endless excuses and complete inaction.
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Rajsharansingh (@rajsharansingh) reported@JioCare Hi... Jio didn't want to start my day with such a note.. I must say you people are providing such a pathetic service which cant even be compared to anyone. My jio fiber postpaid no is 3331865515 one my internet stopped suddenly . I called your customer care they told
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Kanishka Kashyap (@KashyapKan69076) reportedWhat kind of network coverage is this, @reliancejio and @JioCare? Even near the Jio tower on Lateri Road, Maksudangarh, the internet speed is extremely slow. What's the point of having 5G if videos won't even load, let alone download properly?
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AKASH (@akash_diphu) reported@JioCare No resolution
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Meenakshi (@GkMeenakshi) reported@JioCare My service has not resumed since 3 weeks. On visit instead of fixing the issue exec suggested relocation to neighbouring hub. Not sure if that was necessary. It's hanging with Order no. CO0002G69OH0. Exec keeps rescheduling and no response. Pls follow up, escalate.
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Viral Jatin Shah (@viral102shah) reported@JioCare @reliancejio Order Reference Number NO00015F47NZ is still undelivered and the courier phone is turned off since approx 14 days. Please help. Multiple phone calls to the helpline have proved ineffective to get a solution.
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Sanjay bhatia (@Casanjay02) reported@JioCare sir i m not able to raise relocation request . Tried almost 10 times and every time advisor is not able to resolve the issue My Jio landline no. Is 1179622314. Pls help if possible Otherwise i have to get this number cancelled and switch to other provider.
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GoUtHam NaMpS (@goutham1205) reported@JioCare Your team is working from last 5days?? Can you please send your technician?? Please refund my amount take your router back. This is worst service.
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gttj (OFFICIAL ACCOUNT OF GAURAV TIWARI) (@gttj007) reported@JioCare Problem with your recharge not with location,when iam make call to any buddy your recording voice says there are not any valid recharge on my number to make this call.
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Yash Rajput (@Yashrjpt278) reportedWhat kind of network coverage is this? Even near the Jio tower on Lateri Road, Maksudangarh, the internet is so slow. What is the point of 5G when videos won't even load? Forget downloading. Airtel and Vi are performing much better here. Really frustrating @reliancejio @JioCare
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Ankit Bhalla (@ankitbhalla22) reported@JioCare @JioCare Engineers keep visiting, blaming another team, and leaving. Meanwhile, a house 20m away has working JioFiber. Days later, still no fix. #JioFiber #CustomerServiceFail
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Ashv Kumar (@ashv_kumar) reported@reliancejio @JioCare your network is repeatedly going up & down since morning in Devraj urs layout Davanagere, Karnataka since past 2 hours. What's happening?
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare @JioCare I paid ₹1200 for relocation and was never informed of any plan change. What the hell are you talking about? Who in their right mind would pay more and get less? My Netflix and Amazon Prime benefits are gone. I never requested or agreed to this change.
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Dr. Tandon / J K (@tandonjk) reported@JioCare @JIOAIRFIBERIN I have Jio connection at my café, office, and villa. Since installation, I have been facing continuous network issues & have raised multiple complaints. Every visit by representatives has resulted in temporary assurances but no permanent resolution. Despite repeated follow-ups the problem persists and is affecting my business as well as daily operations. Requesting urgent intervention from the concerned team to resolve this matter permanently. Complaint history available on request.
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ऑफिसर्स टुडे | Officers Today (@policemagazine5) reportedThe cable has been cut and my WiFi is down for the last several days. The local operator is not looking after it. I am facing a lot of inconvenience, hence I am planning to get WiFi installed from some other company in the future. @JioCare
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Tapas Kumar Nayak (@techytapas) reported@JioCare Hi @JioCare, Are you seriously working on this issue or just repeating the same scripted response for the last 65 days? Every time I contact your team, I hear "the issue has been escalated." If it has truly been escalated for over two months, where is the resolution? (1/2)
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Silent Killer (@SilentKiller654) reported@CareJpb @JioCare A digital assistant how can understand the problem, even when I share the problem he say sorry I can’t understand, can you please say again . Again and again this problem.
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jagdish (@jagdish93035331) reported@JioCare @airtelindia #Vodafone worst service jio air fiber we need help plz tell us mukesh kaka
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Hitendrasinh Gohil (@gohilhitendra09) reported@JioCare @JioCare no solution provided from your side
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Jay R Shah (@jay19shah) reported@JioCare @reliancejio pathetic servive no internet since last 3 days, clear sky still you sytem shows weather issues, no person is responding on calls , better i switch to other company ,SR no SR00002LJHC4 for your JioFixedVoice Number connection having JioFixedVoice Number +912653261293, we have scheduled an appointment with a Jio service engineer at your premises on 04-Jun-2026 between 10:00:00 - 11:00:00.
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Nishikant (@RockyNishi) reported@reliancejio @JioCare Im unable to use your jio fiber due to technical issue.Ur customers executive thinks that he/she is a network engineer,he tried every way possible bt couldn't resolve my issue & he won't assign any executive visit my place. Please suggest a way 2 resolve.
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hemant kumar (@hkc1212) reported@JioCare @reliancejio it's been 6days of rigorous follow ups,reminders & calls to customer support to get the JIO INTERNET installation done at place despite paying in advance 8days back.People are loosing their jobs only because JIO can not provide the internet services on time.