Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Varanasi, Mumbai, Shimla, Hyderabad, Raebareli, Pune, Thiruvananthapuram, Baikunthpur, Vadodara, Indore, Cochin, Chhindwāra, New Delhi, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
1 hour ago | |
|
Varanasi
|
Internet | 1 hour ago |
|
Mumbai
|
1 hour ago | |
|
Shimla
|
Internet | 1 hour ago |
|
Hyderabad
|
Phone | 2 hours ago |
|
Raebareli
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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harsh Chauhan (@chauhanthisside) reported@JioCare I also have Airtel Xstream Fiber, but it's been highly unstable with frequent internet drops. Despite multiple complaints over several months, the issue remains unresolved, and I've requested them to disconnect the connection. (3/4)
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Pravat (@Pravatkumar9778) reported@JioCare Are you really checking what is happening? Or randomly you are putting readymade comments, check the issue properly then comeback with solution not just acknowledgement ,can I log a case now or I will get the refund?
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JioCare (@JioCare) reported@opredviserion @reliancejio Hi, we regret any inconvenience caused. Please be informed that we are unable to access your Jio number or account. Kindly DM us your Jio number & the complete address where you are experiencing issues for further assistance. Also, kindly help us with the name and number (1/2)
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chaetaan☠ (@chae_taan) reported@reliancejio As soon as the app query is raised for internet speed, it starts with 20-40 mbps, but when app is closed it comes down to 7-8 kbps. What is the hack here?
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Sushant Sinha (@SSinha10206) reported@JioCare i port my jio seam in airtel Again and again your network problem not running vedio always । I given you my location few days before
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K A Bharadwaj (@bharadwaj_ka) reported@JioCare I have shared details over private message. No engineer ever visited. If this is the case then people will not stick to the service definitely.
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Akshay Saxena (@AkshaySaxena12) reported@JioCare I need an engineer visit on priority to help me with issue. Don’t close the ticket without engineer visit
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Rohan Ghosh (@phenomenalrohan) reported@reliancejio I stay in Denmark and it looks like my Jio number (on an e-sim) has been deactivated. How can I reactivate, recharge and resume the service again? Please guide asap.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare @reliancejio A prolonged unresolved outage of this nature reflects a serious breakdown in customer support and service delivery. Resolve this immediately and explain how Jio intends to address this failure. (2/2)
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IF I MUST DIE YOU MUST LIVE (@msjlobo) reported@bainjal @reliancejio ACTUALLY NOT JUST TWO GUJJUS BUT FOUR GUJJUS ARE THE PROBLEM… let’s not pretend otherwise…
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chirag soni (@chiragsoni622) reported@JioCare Screw you, you people are ****, .. i don't give a rat's ***, cancel my subscription immediately
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Ethan (@Ethantmercer) reportedJust a week back i had issue with my Jio and now again the same has started In India Jio is all about fooling people and in the name of service its just the worst no one picks up calls , everyone fakes service guaranty The WORST Telecommunications Company every !!! @jio @JioCare
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sarath kumar (@sarat_r7) reported@JioCare @JioCare It's been over 1 month since I applied for installation, yet there has been zero service. Your priority seems to be generating bills and deducting money on time, not providing the service customers paid for.
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Mohan Raj (@mohan_raj2607) reported@JioCare You keep saying that your team is working hard to resolve the issue, but could you explain what is actually being worked on? Is this a system issue, a fiber cable cut, or some other problem on the road? Please provide a clear and honest update with the expected resolution time.
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ŘҜ🦁 (@itiskarthik_rt) reported@JioCare @jio_fiber My JioFiber connection (+91 4227961674) is down because the main fiber wire has been cut. Despite raising a service request SR No SR00002N10D4 the issue has still not been resolved. This delay is causing significant inconvenience Kindly prioritize andresolve
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Andrei Voroshin (@Voroshin) reported@JioCare @JioCare Service Request ID SR00003CTYWP. Internet is down again. This disruption has been happening every month since the last 6 months. Every time the jio engineer provides a temporary fix and the next month the same problem happens again. Please provide permanent fix
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chetak joshi (@ChetakJ) reportedThis is unacceptable. Your system shows my JioAirFiber order (LR00001E9Q8P) as Installed & Activated, but no engineer has visited my home, no device has been installed, and no service has been activated. How can you mark an order as completed without installation? @JioCare
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Ravi mevada (@ravi_mevada) reported@JioCare No still not working my wifi. And they didn't do anything in my device Waiting for engineer since 18days to resolve issues but no one come to shortout and 28hrs gone but my wifi is still not working
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Sunil bhanushali (@Sunil31088693) reported@JioCare apmc 2, phase 2,dana market ,gala no M 12,sector 19,vashi,navi mumbai , maharashtra,9870048883 5g mobile network problem started again Please solve
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Manash Talukdar (@ManashTalukdar8) reportedIn summer powercut happens frequently & most of the time we couldn't use 5g properly and many works done online and it creates many problems for us. I think the tower isn't getting any power supply from the DG after powercut. Please solve this problem asap.@JioCare @reliancejio
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javvaji.chidrush (@chidrush) reported@JioCare Please stop sending defualt/system generated messages. Instead please help us to understand the issue and help in the pernment fix. Every week there is an outage. If you want I will provide dates with your outage messages.
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare you people are cheating us with poor incompetent service...everytime I have to run behind your service team to get the issue resolved.
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Somesh Morya (@SomeshMorya) reported@reliancejio Pathetic Services without any support at my place. Seems no one is there to help us or resolve the problem. Facing problem of WiFi over a month, the problem still persists. Can you give a solution?
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𝐑𝐚𝐡𝐮𝐥 (@rahulbeheraoffi) reported@JioCare @reliancejio Enough is enough. Extremely slow 4G at our home and no proper 5G coverage in our area. Customers deserve the service they pay for. Stop the false promises and fix the network without further delay.
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Chetan P Sharma (@_cpsharma) reported@BankerinIndia @JioCare Yeah. No action has been taken despite continuous follow-ups. I'm now considering escalating the complaint through the CPGRAMS portal.
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Veeranna Babu (@VeerannaBabu) reported@JioCare @Jio_Offl Worst Service and Worst Customer Care , Y Jio Generating Bill without providing Internet due their problem for more than a month.
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Shubham (@ShubhammBtr) reportedHi @JioCare selected & booked fancy number, but I'm facing an issue while making pay for home delivery. Could you please allow me to collect SIM from Jio Store instead? I don't have time to visit store near my home, but I can collect it from Store near my office. Urgently assist.
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Abhishek Yadav (@YadavAbhi676) reported@JioCare I have lodged complaints several times, but there has been no improvement; the network is extremely poor.
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zuaibraza (@zuaibraza1) reportedDear Jio Team, I hope you are doing well. My Jio modem internet has not been working for the past two days, and I have also been unable to log a service complaint through the available channel internet connection is urgently required. Regards, Zuaib Raza 8860261757 @JioCare
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Saurav Mishra (@sauravamishra) reported@JioCare Really!! After 24 hours of service disruption (caused by your own technician) and new technician still not assigned, you still say it is within time limit? Wow..