Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (66%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Jabalpur, Chhindwāra, Nagpur, Delhi, New Delhi, Thiruvananthapuram, Nashik, Bhubaneshwar, Bharūch, Chandigarh, Kolkata, Pune, Bhopal, and Lucknow.

City	Problem Type	Report Time
Mumbai	Wi-fi	6 minutes ago
Jabalpur	Internet	2 hours ago
Mumbai	Phone	3 hours ago
Chhindwāra	Internet	3 hours ago
Nagpur	Internet	5 hours ago
Delhi	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrudul Vajpayee (@mrudul_vajpayee) reported 5 minutes ago

  Day 4 of @reliancejio @JioCare acting nonchalant whatever their customers face, they will have idiot operators on ground who skips installations everyday and not picking calls

• 
  GAGAN (@gaganxn1) reported 5 minutes ago

  @JioCare @reliancejio Another vague reply. For 8 working days, all I've heard is "wait a few business days." A transparent company provides a clear refund timeline, not endless uncertainty. Same generic response only reflects poor accountability and an inefficient refund process.

• 
  Mohan Raj (@mohan_raj2607) reported 5 minutes ago

  @JioCare Finally,after 10 days without internet, my JioFiber connection has been restored. I hope no other customer has to go through such a long outage. Thank you for near by jiofiber service for quick action. Hoping for better service and faster response in the future. @JioCare

• 
  Praveen Kumar Reddy (@hippkreddy) reported 8 minutes ago

  Team - Can you please update the Ticket: SR00003D2K4L, No internet since Monday, your idiot Engineer simply changing the ticket to onhold and closing the ticket without taking OTP. Pls look into this and take action on your Engineer. @JioCare

• 
  Amarjit kar (@AmarjitKar) reported 11 minutes ago

  Very poor service by jio . I am suffering a lot due to relocation. From 3 ug to till the time not installed my jio fiber in my new location very poor service. @JioCare

• 
  Divesh (@diveshwadhwaa) reported 12 minutes ago

  @airtelindia @reliancejio Both your customer support, stores and appellate are useless. I ported my sim from jio to airtel. Jio says sim has been disconnected and airtel says it is still in jio. No one is taking responsibility and just passing it to the other. It has been 7 days

• 
  Yash Agrawal🇮🇳 (@itsyashagrawal) reported 12 minutes ago

  @JioCare Since you already know how to take money without doing a site survey, I assume you also know how to process a full refund without making useless excuses. Keep your policy lectures to yourselves—cancel Order NO0001ETEGIS immediately and credit my money back today!

• 
  Ghanshyam Mishra (@SituMishra5) reported 13 minutes ago

  Jio’s network in Noida Sector 19 has become extremely frustrating. The signal is so poor that even basic tasks like making UPI payments at shops often fail. In 2026, reliable mobile connectivity shouldn’t be a luxury. Please improve the network in this area. @JioCare

• 
  AnishRaj Prajapat (@iamarprajapati) reported 17 minutes ago

  @JioCare I am fed up with calling repeatedly, yet I am unable to speak to a customer service representative to get the Jio Fiber connection removed. Yours is perhaps the worst service in the world. You took the money for the recharge, but now you don't even care; this is a fraud.

• 
  NISHCHAL SONI (@NISHCHALSONI2) reported 17 minutes ago

  @JioCare Hi @JioCare, I haven't received any DM despite your reply. Please resend it. This issue has been pending for weeks, and I request a definite resolution timeline instead of generic updates.

• 
  Neha1909 (@nehapassi09) reported 19 minutes ago

  @JioCare My internet has been down since yesterday. I’ve raised multiple complaints but no engineer has been assigned. The app only has an AI chatbot and the customer care number connects to the Election Commission. Please resolve this urgently.

• 
  vishal mani (@vishal1933) reported 20 minutes ago

  For 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician.@JioCare @reliancejio

• 
  Tanishq_fitnerd (@Tanishq0511) reported 26 minutes ago

  Sometimes I can’t believe how such a big company like @JioCare has such shitt services. Applied for a jio fibre connection 12 days back. Paid advance for 3 months. No response from jio after that. And there’s no option to connect to their customer support.@JioSupport @jio_fiber

• 
  Mr Ankit (@DARE7DE) reported 27 minutes ago

  @JioCare But you already created the complaint against this before 3 day now you again created why is this behaviour airtel support what about previous resolution

• 
  vishal - A Hindu . अहिंसा परमॊ धर्मः (@v_vks) reported 28 minutes ago

  @JioCare @jio_fiber don’t irritate me further, i hv been dealing with u v patiently & u hv been v unprofessional, let me know the ans 4 my Q 1. DO U INTEND TO RESOLVE 2. WHAT IS UR TAT 3. Unable to use the service since 31Jul, what is refund i will get as I don’t want to stay with u

• 
  Akshay Kashyap (@Akshayap0) reported 29 minutes ago

  Dear @JioCare, Village Laxrampur, PO Jitwaria, Kalyanpur, Samastipur (848302), Bihar is facing severe network issues. Despite 5G recharges, even 4G barely works, especially 5–10 PM we can't even send texts. 1000+ Jio users are affected and may port to Airtel if not resolved.

• 
  rohanghotankar (@rohanghotankar) reported 33 minutes ago

  @jio_fiber @JioCare Really disappointed with JioFiber’s customer service. I raised a request over a week ago and despite multiple follow-ups, there’s been no response from customer care or the installation team. It’s frustrating to be paying for a service that I can’t even use.

• 
  Mrutyunjay Gopal (@GopalMrutyunjay) reported 35 minutes ago

  @JioCare This response is disappointing. I've been a loyal Jio customer since 2018 and have reported this issue multiple times without any permanent resolution. Your tower is only about 500 meters from my location, yet the network remains extremely poor.

• 
  sidharth nayak (@sidnext_) reported 38 minutes ago

  @JioCare I'm still calling you. Your service engineer in our location isn't very good, so please, that's why I'm calling. Whatever problem I'm having, please sort it out. 1/2

• 
  Shailesh Kumar Mishr (@shail2462352) reported 38 minutes ago

  @JioCare extremely poor service . Really pathetic. List of goons are working under this umbrella

• 
  Danish siddiqui (@Danishsiddiqui9) reported 38 minutes ago

  @JioCare As always pathetic customer support. A customer cannot reach customer service desk and when he / she reaches then they will not listen #customerservice #poor #internet

• 
  roshan (@nayakroshan1) reported 40 minutes ago

  @JioCare Issue not yet resolved

• 
  Amit Saagar - सागराज़ (@TheAmitSaagar) reported 43 minutes ago

  @JioCare False commitments, missed visits, and fake updates. Despite repeated complaints, no one takes responsibility seriously. Unacceptable service. @JioCare @reliancejio #CustomerService #Faridabad

• 
  GULSAN PANDA (@GULSAN_P0) reported 45 minutes ago

  @JioCare Not installed yet. Very very worst service

• 
  Chandi Charan (@ChandiCharan9) reported 45 minutes ago

  @JioCare @reliancejio I paid ₹2,222 for #JioHome on 25 Jul. Today is 6 Aug and no engineer has contacted me. Despite repeated follow-ups, I only receive automated replies. Install today or cancel my order and refund immediately. Order: NO00015IBLJF

• 
  Gulshan Kumar singh (@Gulshan33844744) reported 49 minutes ago

  @JioCare Please arrange the installation as soon as possible and share the engineer's contact details. I am disappointed. Instead of resolving my complaint, my installation has been postponed to 8 August. I waited the entire day today based on the promised appointment. (2/3)

• 
  I_AM_SRJ 😁 (@Srj_bit) reported 52 minutes ago

  @JioCare Still there is no update.. nor any agent assigned for installation. I want refund.. proceed cancellation now.. enough now. @airtelindia can you help to install fiber connection today at 560103??

• 
  sudhir singh (@chaharsudhira) reported 52 minutes ago

  @JioCare Hi, my Jio mobile internet is extremely slow at my location. Please check the network issue. Location: J-139, Beta-2, Greater Noida, Uttar Pradesh. Kindly resolve this as soon as possible.

• 
  Sabu Kottotty (@Kottottikkaran) reported 55 minutes ago

  Facing a persistent issue with #JioPay on my Jio Bharat phone. It constantly displays "Server busy, try again" every time I open the app. This has been going on for a while now. When will this be fixed? Please resolve this bug ASAP! @JioCare @reliancejio #JioBharat #JioPayIssue

• 
  ImPurohit (@utk_Adonis) reported 1 hour ago

  @JioCare Kindly give me complaint id