Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Jaipur, Mumbai, Bhopal, Chhindwāra, Imphal, Guwahati, Bhīlwāra, Lucknow, Pune, Patna, Delhi, Bengaluru, Morādābād, and Kanpur.

City	Problem Type	Report Time
Kolkata	Wi-fi	52 minutes ago
Jaipur	Internet	1 hour ago
Mumbai	Wi-fi	2 hours ago
Bhopal	Phone	2 hours ago
Chhindwāra	Wi-fi	3 hours ago
Imphal	Wi-fi	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  name (@SakshiG08523547) reported 3 minutes ago

  @JioCare @JioCare @reliancejio I’m not asking for a refund. I want my existing JioFiber plan validity extended by 2 days for the 2 days of service outage caused by Jio. Please compensate me by adding 2 days to my current plan.

• 
  Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported 3 minutes ago

  @JioCare Now I don't want any connection. Please cancel my said order and give me full refund at the earliest.

• 
  Dua🤲 (@donnabell_27) reported 6 minutes ago

  @JioCare I’m fed up with your tortoise network

• 
  Aatmaram Tukaram Bhide (@BhideSpeaks) reported 7 minutes ago

  @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

• 
  Ram Lokesh (@RamLokesh_66) reported 7 minutes ago

  @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

• 
  Keral Patel (@patel_keral) reported 8 minutes ago

  @tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..

• 
  Sadda Kiran (@Sadda_Kiran) reported 9 minutes ago

  @JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.

• 
  Aditya Kumar (@archik_adii) reported 11 minutes ago

  @JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio

• 
  Parameswaran R (@eswaronline) reported 11 minutes ago

  @JioCare As if such options are working you people are much worsen than your service fools

• 
  Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported 13 minutes ago

  @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

• 
  chandru (@dmchandru) reported 19 minutes ago

  @JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.

• 
  Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported 22 minutes ago

  @JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank

• 
  Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported 28 minutes ago

  @JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.

• 
  John Connor⏺ (@djsattu4) reported 31 minutes ago

  @RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣

• 
  Sachin Pandey (@SachinP58594068) reported 31 minutes ago

  @JioCare my number is recharged still i cannot receive my sms what is this please resolve this issue.

• 
  Sabari Shankar (@sabarii_shankar) reported 31 minutes ago

  My Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare

• 
  John Connor⏺ (@djsattu4) reported 33 minutes ago

  ,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare

• 
  Shivakumar (@Skumar_654) reported 35 minutes ago

  @JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.

• 
  santosh sahu (@santoshsah86511) reported 37 minutes ago

  @JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI

• 
  SSN (@ssnpunekar) reported 42 minutes ago

  Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

• 
  Arindam (Arin) (@iamArindam7) reported 44 minutes ago

  @JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital

• 
  Abhi🐢 (@abhijeetkr27) reported 44 minutes ago

  @reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.

• 
  Dilipbaashha (@Dilipbaashha) reported 45 minutes ago

  @JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3

• 
  صہیب احمداعظمی (@Ahmadsuhaib99) reported 46 minutes ago

  Extremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN

• 
  Jaychand Maurya (@JAYCHANDMAURY88) reported 46 minutes ago

  @jiocare jio 5g speed is very poor pls speed up now ...

• 
  Devkumar (@Dev230387) reported 51 minutes ago

  @reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.

• 
  Sadda Kiran (@Sadda_Kiran) reported 54 minutes ago

  I am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber

• 
  ARIF MOHD (@ARIF2204) reported 57 minutes ago

  Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

• 
  tateojunko tateo (@tateojunko72423) reported 1 hour ago

  @JioCare Till now no body care? I don't know how jio fiber will correct themselves. Lose customer without business and service plan?

• 
  Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported 1 hour ago

  @JioCare My network problems not solved yet