Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 10: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Mumbai, Bhopal, Kolkata, Lucknow, Hyderabad, Chhindwāra, Chandigarh, Sūrat, Pune, Kanpur, Guwahati, Nagpur, Agra, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Wi-fi | 26 minutes ago |
|
Mumbai
|
Total Blackout | 37 minutes ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashutosh Dwivedi (@Asumahi91) reported@JioCare @reliancejio Issue resolved within 24hours after escalating at X, power of Social Media. @X
-
Pankaj Nayer (@PankajNayer) reported@JioCare Last 6 days nobody took any strong action regarding my matter .Now i think if this kind of service is provided to their customer then I Should switch it off to other ISP
-
Mr. ASHISH NAYAK (@MrASHISHNAYAK2) reported@JioMart_Support @reliancejio Unable to Login to JioMart Account I am unable to login to my JioMart account. Whenever I try to login, the account is not opening / OTP working showing login issue. Please check and resolve the issue as soon as Mob - 7381113018
-
narenk (@truenaren1) reportedI have observed on X that many of people are disappointed by @jiocare support.
-
Prem Thiagarajan (@prextravel) reported@JioCare @JioCare Worst service. No action been taken. Went to Jio office near by and following up. No response. Please stop your service in this area if your team cannot rectify or fulfill after sales support. I would not recommend to neighbours as I expected a better service.
-
Divya T (@SymphonicalMind) reported@JioCare issue not resolved, been 24 hrs.
-
Shashi kumar (@shashik328) reported@JioCare My issue is not yet reaolve @JioCare , I want may money back i don't want to install like this company service.
-
Rahat Ali (@ali_rahat_) reported@JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service
-
Sahil Srivastava (@Its_me_aarush) reported@reliancejio @JioCare Worst service by your side, No service from the past 3 days were provided, requesting everyone not to use jio fiber or any other service from jio from now on.
-
Pranshu Raj Singh (@Pranshurs08) reported@JioCare No SIM, no network, no compensation, no accountability despite weeks of delay. Order: NO00015D9YWJ
-
Dr. Preet Priyanshu (@PreetPriyanshu1) reported@JioCare Jiofiber WiFi has been down since 2 days & I’m only getting repeated automated ETA messages with changing timelines. No proper support or clear update, and my work is getting impacted. If this isn’t resolved urgently, I’ll discontinue Jio and switch to Airtel wifi.
-
Manigam Mukesh (@manigammukesh) reported@JioCare Still the issue is not resolved... Already I've been facing this issue for the last 13 days.. it is very shameful on jio service.
-
Kheersagar patel (@khrsgr) reported@DainikBhaskar @reliancejio meanwhile Jio closing my complaint illegally In our village very bad network inside house.
-
Raghuram Gowda (@Raghuram909) reported@JioCare @JioCare @RelianceJio My internet has been DOWN since yesterday and the earliest a technician can visit is May 12th — that's 3 days without service! SR#SR000035GTKT This outage has completely halted my livelihood.
-
Faizal Khan (@FaizalKhxn) reportedGot JioBharat phone for dadaji and recharged for 91 and now that recharge is not supporting and also not able to recharge Bharat plan, no where gives option to talk to its customer executive, why so much of shady practices @JioCare @reliancejio @_MukeshAmbani
-
vsk (@ViveksheelKalia) reported@reliancejio kindly provide good service. There is Internet outage since last Monday. On raising issue. Your backend team closes complaint without solving the problem. Your network team sends false messages that issue resolved. Please help.
-
sukhminderkalsi (@sukhminderkals1) reported@JioCare Sir, your few hours are not completed yet. It is now 3rd day start without wifi. Please question your brilliant team for not solving the issue. If you cant solve, please refund my payment
-
Guddu (@guduuu) reportedI am sure @NalinisKitchen is using BIKHARI @reliancejio Network
-
Jatin Narendra (@JatinkumarNG) reported@JioCare Its been more than 2 days Issue is not resolved
-
Raghuram Gowda (@Raghuram909) reported@JioCare @JioCare Nelson, "we never intend to let you down" doesn't restore my internet or pay for lost work days. This is a scripted non-answer. I asked for an earlier visit. Please answer: Can you visit on May 10th or 11th — YES or NO? Still waiting. SR#SR000035GTKT @TRAI #JioDown
-
rahul faujdar (@rahulfa98308390) reported@JioCare None of the OTT platforms included in the recharge, such as Hotstar, Zee5, or Sony Liv, are working. If your support team was actually helping properly, these services would have been activated by now. Please understand the inconvenience being caused.
-
ᴍᴏᴏʀᴛʜɪ ᴅ (@gnXHUN6jiG28840) reported@JioCare @TRAI 40+ complaints filed, still same story with changed wording. Now saying “voucher forfeited” without answering the real issue: • Why suspend connection despite advance balance? • Why was unused balance not credited on time? • Why was account marked overdue ???
-
Finest Domainer (@FinestDomainer) reported@JioCare We are old jio customers. Since 8 months we have been complaining as the remote does not work. And no one is helping. This is pathetic service.
-
Raghav Satyadev (@RJSatyadev) reported@JioCare Simple explanation: you guys took 3K for installation, never did it because of coverage issue and never refunded me
-
🌺Rhubarb 🇮🇳 (@rvirupakshan) reportedWho all have Jio internet. My internet is down since 24th April. On raising service request, nobody turnsup and the request becomes cancelled. @reliancejio @JioCare is the worst service provider
-
जगत (@JagatBhasin) reported@JioCare It's already been more than 5 days now. How long will this technical issue persist?
-
Advocate Reyaz Ahmad (@Reyaz1995) reported@JioCare Ever since I complained, there has been no solution yet. How can you say that the solution has been reopened? I complained on April 30th and today is May 10th and there is no update yet.
-
Krish Shuklaa (@ShuklaaKri3664) reported@JioCare Just look at the replies u guys are giving from last 2 days , @JioCare has worst customer care support .
-
sankit (@sankitdev) reportedfinannaly back to @reliancejio. network is good, 5g unlimited all time + 18 months of free gemini. Today, I bought myself a new jio sim. Later will port on next saturday or wednesday cause those day its free else it costs 100rs. 1 month free recharge bhi mil jayega. 3 Jio sim -> 3 gemini offer 15 TB storage and AI usage free.
-
आलू कचालू (@vishal_rti) reported@vikassingh48914 @reliancejio @JioCare I am also facing similar issue with my Jio Airfiber connection from last one month. I have already raised this issue with the Jio customer support and later escalated to appellate authority but nothing changed. I would recommend you to end Jio services, they are not going to help