Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Chhindwāra, New Delhi, Dhanbād, Jodhpur, Hyderabad, Bengaluru, Kolkata, Guwahati, Agra, Naharlagun, Chandigarh, Indore, Patna, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
New Delhi
|
Wi-fi | 4 hours ago |
|
Dhanbād
|
Internet | 4 hours ago |
|
Jodhpur
|
Wi-fi | 6 hours ago |
|
Hyderabad
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rajeev (@rajeevsaikapian) reported@JioCare Another 12 days passed, wiring is done, KYC done, Money taken but all the devices are not installed. Your Team is just saying 1 day more 1 day, total 22 days now since 1st call. What a waste company, at least tell them to cancel and refund. NO DM NO HIDE TALK HERE IN COMMENTS.
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Hare Krishna Panda (@MeHareKrishna) reported@JioCare Where is your Gajjolla Ganesh? Ask him Will you compensate me for my whole day without network? Expecting uninterrupted internet I am paying higher. But I think you are an irresponsible service provider @JioCare for a customer?
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Shubham Verma (@rajputskverma) reported@reliancejio @JioCare never order a jio sim for home delivery if you need it urgent more than 72 hours to go I am still waiting for my sim to be delivered CS is pathetic giving only bookmarked replies, third class telecom service on the name of convenience.
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Anirudh Sharma (@Anirudh_verse) reportedHi @JioCare, I’m using Jio AirFiber and would like to request an IAD device/telephone support setup for voice calling functionality. Please let me know the process and eligibility. Thanks. @reliancejio @JIOAIRFIBERIN
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Nagaraju Kumar (@Nagaraju_nk958) reported@JioCare Done a Jio OTT Pass recharge, but unable to log in to OTT platforms even while using the same Jio network. Recharge is active but OTT access not working. Kindly resolve this issue ASAP. @reliancejio
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Ayyappan P (@ayyappan0001_p) reported@JioCare Hi, I would like to know the reason for why my request has been closed without taking any action and what will be the path forward for my request? I would like to get prompt action to installation of jio fiber in relocated house as requested. Request support on this matter.
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Dhanmoni Chamuah (@DChamuah) reportedIf installation is not possible, kindly cancel my order and process the refund immediately. Requesting the concerned authorities to look into this issue urgently. @JioCare @DoT_India @TRAI
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JioCare (@JioCare) reported@rohitmonty11 @reliancejio Hi Rohit, we apologize for any inconvenience you have experienced. We would like to assure you that we have highlighted your issue to our support team, who will be reviewing the matter in detail. Rest assured, we will provide an update soon on the progress made towards (1/2)
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Akash Jaiswal (@Aakash4768) reported@JioCare You replied its temporary issue will automatically resolve. Its been more than 2 months. Its showing no network @JioCare
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sumit sain (@sumitsain15) reported@JioCare From morning our jio fi connection is non functional, spoke to Customer care,they are saying today our technician can't visit coz of Bakra Eid wait for tomorrow but here my Nephew & Neice doing work from home forçed to go Cyber Cafe, this is ridiculous
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Ram pyari Swami (@RampyariSwami1) reported@reliancejio @JioCare need help
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Narendra Patel (@Narendr18917982) reported@JioCare Please share Service Request number. So that I can trust you.
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R.Mirza (@RAQIBMIRZA3) reported@Airtel_Presence Still no solution after 7 days @airtelindia @reliancejio please help to connect with your team in Raipur need to change from airtel to Jio and 6 sims as well Thanks
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Tanushka, what Is the meaning of actively addressing? Your backend team is working on my issue from last 48days. I never seen any one taking that long time and still not resolved. What is the latest update from them? Don't reply generic msg everytime.
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Ankur Maheshwari (@ankur_world) reported@jio_fiber @reliancejio @JioCare third disruption in a month. Latest sr00002LDXTM opened yesterday but is being kept rescheduling without resolution
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Ashutosh Srivastav (@me_ashuu) reportedSo this is how JioFiber operates? Agent stopped answering calls right after taking payment. Paid money just to get mental harassment and zero service. Already regretting choosing this useless service. Should’ve gone with Airtel instead! @reliancejio @_MukeshAmbani
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Sutanu HaZra (@Sutanu_H) reported@Airtel_Presence For this pathetic customer service @JioCare @reliancejio surpassed you in every way.
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Brajen Gogoi (@brajen_gogoi1) reportedHey @JioCare Severe network issue in our village We get network, but signal is very weak & unstable. Internet speed is extremely slow with frequent call drops. Kindly optimize coverage & boost signal.
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Pradeep Udhwani (@PradeepUdhwani) reported@reliancejio What is the issue with your services neither you solve them nor you deactivate the connection what needs to be done i want resolution on earliest. @JM_Scindia @consumerforum_
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RIShhWOOD (@RShhWORld1) reported@reliancejio @JioCare your services are completely horrendous. a complete waste of money. Even after recharging the Netpack again and again this **** never works . like what ??? is people’s hard earned money a some of kind joke to you people ?? @airtelindia networks are damn superb . atleast learn something from them
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viju.v (@viju_zane) reported@JioCare Working to Resolve this promptly. @JioCare it's already 2 weeks now. I lost all hope that service will resume. Till date no one from fault team have called. Daily ticket will be assigned with engineer automatically and end of the day ur team change to hold.
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Neeraj Verma (@Neeraj33809834) reported@JioCare Got the message SR closed but issue is still same. I don't even get any call from customer support no response also just closed Why you guys are wasting our time. Please just provide the reason of delay and if not possible then cancel my order and fiber refund @jagograhakjago
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Swastik Panigrahi (@KumarSwastik) reported@reliancejio @RIL_Updates wonder why to believe Reliance group or they just say ethics for customer grab? Jio is not really allowing to Jio Employee misbehave, they are busy than Reliance CEO Service has issues, quality is no where to mark #jio
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Adv Chintan Patel (@chintanp_inc) reportedMy Sms pack is not working in jio no @JioCare
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Rehan Ahmad (@rehan_2303) reported@JioCare Service request SR000036VLER was raised yesterday for service disruption, but no one has attended yet. I have repeatedly called the assigned service engineer, Shivam Vishwakarma, but he is not receiving calls. Very disappointing service and no proper update has been prd.
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Akhil (@AKHILofficial_) reported@JioCare @JioCare “I understand issues take time, but my money is being wasted during this period. I didn’t recharge just to lose service. What do you plan to do about the money I’ve lost?”
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Jai Ganesh (@jammyjai) reported@JioCare @DoT_India - i am tired with jio care and customer care worst network who doesn't even attend SR raised for them no sla fake reason to attend premises and email phone doesn't matter the response is template or auto Current SR SR00002LC87E in My DM no response as well
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Tajj (@chocotaj) reported@JioCare I took a new Air fiber connection on 19 May,, within 2 days,, wifi disconnection,, slow speed issues started everyday I get a message that work is going on wifi will be resumed in after 7vto 8 hrs,, why I get any time/days extension in the billing process
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5hashi.k.bhatt (@5hashiKB) reported@JioCare I doubt your efforts, in IT Hub like bangalore Jio shows 5G network however unable to provide spped even like 3G.
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Nikhil🇮🇳💛❤️ (@nikhil_pujar) reportedHey @airtelindia why the heck Internet is not working here in #Davanagere ? What’s the issue.? It’s been 4 days since WiFi stopped working, your agents not responding. Return my amount soon, will shift to @reliancejio #Airtel is worst. Don’t go for it..