Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Bengaluru, Bhopal, Dhanbād, Chhindwāra, Indore, Delhi, Vijayawada, Shillong, Dehra Dūn, Jamshedpur, Jodhpur, Bhātāpāra, New Delhi, and Maihar.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 19 minutes ago |
|
Bengaluru
|
Internet | 47 minutes ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Dhanbād
|
3 hours ago | |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Soumyajit Patnaik (@SoumyajitPatna1) reported@reliancejio @JioCare I had jio fiber connection for 3 yrs which i wanted to tranfer ,jio had no service before which i was made to pay advance rent of Rs 1047 and relocation charge Rs 1250. I haven't received the refund so far 10 days after submitting the set top box and router
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C DATTA (@itsmagical22) reported@jiocare the fiber is not working since midnight and it has not yet been restored.
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amardeep gupta (@amardeepgu91605) reported@JioMart Extremely disappointing customer service! I used my wallet balance for an order placed on 12 August, but the order was not confirmed and my wallet balance has still not been restored. Despite repeated complaints, no proper resolution. @reliancejio Please resolved#JioMart
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Mohammad Mudassir (@mdmudassir0143) reported@JioCare No response yet, this is very frustrating its been 3 weeks not able to use wifi and there’s no resolution. Escalate this issue and resolve this asap
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santosh sahu (@santoshsah86511) reported@JioCare Thank you I will update here once my issue will resolved. @jio_fiber @reliancejio
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Ajith (@itzmeTamizhan) reported@JioCare Why should I reschedule the engineer visit? I already raised a complaint. Why can’t Jio assign an engineer based on the existing complaint? Very poor service from Jio.If this issue is not resolved immediately, I will have no choice but to switch to another network. @TRAI
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S.K. Naval (@SNaval19) reported@JioCare it has been 24 hours and you are yet to assign a service engineer. It’s pathetic. Weather remained clear all day today. your service is very poor.
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Pradeep Singh Raju (@Pradeep55723096) reported@JioCare Poor Customer Sarvice
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truth_is_ powerful (@certified22114) reported@JioCare If resolution happend from last 3 days . Who is responsibile for rhe work which is lost because of internet
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Mayank Dubey (@iammayank_d) reported@JioCare I have 2 connections you have send me the process for JioFiber not for Airfiber..I have already told you that your customer team has said that you have installed the Jio AirFiber with promo offer so you can't change your plan. However the engineer didn't tell me about the offer
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సూర్యం గౌడ్ బండి (@suryam_bandi) reported@reliancejio worst network i ever had
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Utkarsh Taparia (@utkarsh155) reported@JioCare The technician told he will come by 3 PM but didn't come today. When I connected with the customer care, they gave me another technician "Narayan Dutta". When I called him, he said he no longer works with Jio. Do you guys don't know who works with you ? I'm struggling for 5 days.
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Bharat Pande (@PerkyPande) reported@JioCare @reliancejio I believe you guys are silently working on this issue..cool.. carry on.. Gn
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Vivek ✨ (@KumrVivek_025) reported@reliancejio @JioCare @TRAI This has been happening repeatedly, and it is seriously affecting basic communication and internet usage. Please resolve this network issue immediately and provide a permanent solution. If the problem is not resolved soon, we will have no choice but to switch to another network.
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Bala (@dineshbalaji4) reported@JioCare Please don't fool the customer again. from Sunday onwards at around 4 pm engineer assigned with name after 30min sheduled withdrawn untill today. Without visit again how you take time for problem solving. I am also an engineer. Whatever kindly tell truth to customer.
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exnovans (@EcnovansYT) reported@reliancejio @reliancejioCare Really disappointed with JioFiber support. Despite multiple complaints, I’m still being told that shifting the wire isn’t their responsibility because Jio “doesn’t pay for it.” I pay ₹10K/year for the service—why am I expected to deal with this?
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Arman • TechHQ (@armantechhq) reported@143_pushpendra @reliancejio if you have ported your number, then this problem might occur.
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santosh sahu (@santoshsah86511) reported@JioCare Please fix this as soon as possible
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Shubham Gupta (@Hey_Shubham) reported@JioCare I Don't Need An Engineer Visit , Understand The Issue Before Scheduling An Engineer Visit @JioCare
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anuragsharma (@anuragvenkat1) reportedIf without Ethernet Cable one doesn't receive strong inputs of signal in TV @reliancejio @JioCare on what basis , you say 30 connections can work ?
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DEEPESH AGARWAL (@iamda__) reported@JioCare My Wi-Fi speed has been like 17 MBPS for over 2 months now and keeps getting worse. Your app says everything is alright and doesn't raise a service request or engineering visit. When I finally get in touch with someone, you raise a service request and it says resolved
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Md Nizam (@mdnazi1302) reported@JioCare pathetic @jio_fiber service.
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Maitreya (@BaMaitreya) reported@JioCare Please tell me how to close the connection and get a refund, I have more options here can get better service and response
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sumit (@sumittweeterati) reported@JioCare Nelson very bad network since last many days
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Ram Karan Prasad (@highmissionboy1) reported@JioCare @reliancejio your data service is not working. So clear all problems.
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Aditeya Singh (@aditeyasingh) reported@JioCare No resolution is being provided in Dm, this is a reoccurring issue. Pathetic service
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Adv Mohd Jahangeer Alig (@Advmohd_alig) reported@reliancejio @reliancejio JioFiber 100 Mbps plan, Registered No. 9064460044, Location: Kutubpur Kusani, Saharanpur. Speed is far below the promised plan and Wi-Fi coverage is extremely poor. This is my **first & final complaint. Please resolve it urgently,
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Jio Payments Bank Care (@CareJpb) reported@Rashid_Akhlaque @JioCare @reliancejio Hi, we are sorry about the upsetting experience. Let's discuss your concern to fix it. Kindly DM your registered mobile number, we will connect you shortly. -Ayesha
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Bala (@dineshbalaji4) reported@JioCare I'm heared the same answers for past 3 days from customer service intelephonic.without my concern , scheduled assigned but nobody coming. But now you say new term confirmed slot. I know your response from last 2 days sheduled. Let other customers also know about the poor response
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Puneett Nanda (@punmuk) reported@11 @JioCare Stull not resolved, all promises empty. Service team stopped picking my phone also