Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pānīpat, Nashik, Chhindwāra, Bhopal, Gwalior, Aurangabad, New Delhi, Chennai, Hisar, Kolkata, Mumbai, Varanasi, Shillong, Sūrat, and Jaipur.

City	Problem Type	Report Time
Pānīpat	Internet	1 hour ago
Nashik	Internet	3 hours ago
Chhindwāra	Phone	6 hours ago
Bhopal	Phone	6 hours ago
Bhopal	Wi-fi	7 hours ago
Gwalior	Total Blackout	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vamsidhar 🇮🇳 (@Vamsidhar467) reported 6 minutes ago

  @JioCare Yes Shared the place where I'm facing issue

• 
  Laxman Singh Bhati (@Laxman_bhati_70) reported 6 minutes ago

  Whenever it rains in our village, Jhanakli, the Jio network goes down. Why? #jio #jiocare

• 
  Abhishek Sinha (@Abhisheksinha87) reported 7 minutes ago

  SR00003CGK5R. Field engineer didn't find any issue and assign to internal network team. After outrage activity my internet is down from past 1 week and still issue not resolved. Please raise cancellation of my connection and initiate refund. @JioCare

• 
  Vijay Deep (@vdsaxena) reported 10 minutes ago

  @JioCare And service engineer is assigned for tomorrow that means another day down the drain. Pathetic, unprofessional, incompetent to the core

• 
  Vaibhav Aggarwal (@vaiagg844) reported 14 minutes ago

  @JioCare @jiocare, Another 6 days passed since your last assurance. No action has yet been done on this case. Please provide a timeline for my resolution, I don't have a year for this.

• 
  Harsh Salaria (@harsh_salaria) reported 21 minutes ago

  @reliancejio @JioCare My Wi-Fi has not been working, and I’ve already filed a complaint with your office. No one has responded yet. Please resolve this issue as soon as possible.

• 
  Ghanshyam (@ghanu_marwari) reported 21 minutes ago

  @JioCare Very bad service...how many days you take to resolve my issue

• 
  Kumar gautam (@gautam0031) reported 24 minutes ago

  @jio_fiber @reliancejio @JioCare It's been 8 days continuously. What exactly is going on? How long can you keep blaming everything on a technical issue? This is completely unacceptable. What compensation will be provided for such a prolonged service disruption?

• 
  Ghanshyam (@ghanu_marwari) reported 28 minutes ago

  @JioCare Please resolve the issue fast

• 
  nick (@Nick_N_Shah) reported 29 minutes ago

  @JioCare Habiba, what's the update on SR00003C5U11? what time can I expect my refund today? Enough of fooling me by your team & support team working will be resolved soon excuse. Just come up openly that no refund for me rather than giving false hope. Enough of these lies

• 
  अनूप कुमार सिंह गौर (@AnoopSingh1987) reported 29 minutes ago

  @JioCare Service request closed stating issue resolved. No fruitful results. I beg you please disconnect and refund my money.

• 
  Aman Dalal MS (@almostDead_AD) reported 29 minutes ago

  @GoldenSing13098 @JioCare pls get me a freakin sim card. It's been 4 days of me asking for the service & your delivery exec has poor communication & disturbs in office hours & gives no details on jio plans !!! @reliancejio

• 
  rushabh (@quantsiquence) reported 32 minutes ago

  Hi @JioCare my WiFi is still dead since 3 days. Nobody arrived to fix the issue and the ticket was closed automatically. Pls help and fix this, it’s affecting my work!!

• 
  N🆚 (@nvsubramanian) reported 34 minutes ago

  @JioCare Your “non-refundable” statement does not answer my complaint. I am not cancelling on a whim: Jio failed to provide the paid service for 9 days and blocked complaint registration through its app and IVR. I reserve my right to seek refund and compensation for this deficiency.2/2

• 
  AYUSH KUMAR TRIPATHY (@Tripathyayush) reported 34 minutes ago

  @JioCare The assigned engineer says he can’t take any action until the Fiber Distribution Box is replaced by Jio. He isn’t visiting the site either. Meanwhile, I’m left without internet due to damage caused during the pole restoration. Poor coordination and service. Resolve this urgently.

• 
  Ravi mevada (@ravi_mevada) reported 34 minutes ago

  @JioCare All things done but still my router is showing red light and no signal showing from last 24hrs. No one comes to resolve my issue.

• 
  Richa Goel (@richagoel17) reported 38 minutes ago

  @JioCare @JioCare I understand you are working on my issue. Why are you not able to provide me a complaint number?

• 
  Spartan 🇪🇸TVK🇪🇸 (@spartan_vj_) reported 39 minutes ago

  I don't get a 5G signal even though my phone supports 5G. I only receive a 4G signal, so I don't get the unlimited 5G data and am limited to just 2 GB per day. It's really disappointing and frustrating. Please help me resolve this issue. @reliancejio @JioCare

• 
  Amrendra Shahi (@shahi0009) reported 42 minutes ago

  @reliancejio @JioCare Worst customer service in Ghaziabad. Jio fiber down since more than last 30 hours and still no solution, no update to customer. @jagograhakjago

• 
  Harsh (@Noida100) reported 43 minutes ago

  @JioCare I think your network more week than mine so you did reply after 2 hours, so sad to know about your pathetic condition 😣

• 
  Rahul Gautam (@ImRaahulGautam) reported 43 minutes ago

  @JioCare I've waited patiently for 4 days but all I've received are identical copy-paste responses with no actual resolution. I've lost confidence in Jio's customer support. If this issue isn't resolved immediately with a definite timeline. @JioCare @reliancejio

• 
  The Madhepura Index (@IndexMadhepura) reported 50 minutes ago

  @Development_BR @TRAI @reliancejio 6 months se Jio sirf hug rha h. So terrible internet connection.

• 
  vishalbabu muttur (@VishalbabuGM) reported 51 minutes ago

  @JioCare With @reliancejio amazing customer service, I have entered 10th day with no internet service, connection, a good way to cheat, loot customers money, #jioMaro

• 
  रोहित (@rohituniq) reported 56 minutes ago

  @reliancejio @JioCare @TRAI my prepaid nmbr service just got expired yesterday & when i called customer service they r asking to visit same state where u bought this number. In the era of adhar and online presence is it mandatory to visited same state to reactivate a nmber.

• 
  Ghanshyam (@ghanu_marwari) reported 57 minutes ago

  @JioCare @JioCare shame on you guys...you didn't do something here.. only reply with ****. That's it. Do the needful please

• 
  प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported 1 hour ago

  If u don’t want to solve this issue I with my 6 family member who are using Jio will port to airtel and I will make sure to drag you to consumer court for a full recovery of my plan. Waiting for your excuses @JioCare

• 
  Rahul Gautam (@ImRaahulGautam) reported 1 hour ago

  @JioCare @reliancejio @JioCare My services have remained inactive for over more than 5 days despite full payment, multiple service requests, repeated follow-ups & several missed commitments. Generic assurances have not resolved the issue. (1/2)

• 
  Sahil (@isahil020) reported 1 hour ago

  @reliancejio @JioCare The service of jio is on a steady decline day by day. But from last 4-5 days, it is so bad that now I am just waiting for a day off to port to Airtel. I book cab to and from Botanical Garden Metro, and this area is a graveyard for Jio service. (1/2)

• 
  Dr. Krishnakanth Jaju (@krishna_jaju) reported 1 hour ago

  Again facing same issue after so many complaints waste of money @reliancejio @JioCare @TraiIndia

• 
  arun kumar (@92Arun) reported 1 hour ago

  @JioCare One of the worst network have ever seen ... will see ..