Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/02/2026 23:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Chennai, Bokāro, Patna, Pune, Mumbai, Ahmedabad, Delhi, Solāpur, Gurgaon, Bhubaneshwar, Indore, Hyderabad, Lucknow and Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaGuwahati Internet
IndiaChennai Phone
IndiaBokāro Internet
IndiaPatna Internet
IndiaPune Internet
IndiaPune Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ayesha06612876 Ayesha (@Ayesha06612876) reported

    I & my family is facing alot issue with @reliancejio literally so much of network issue & since a week im facing terrible xprnc #jio #reliancejio l

  • ananta_mahanty ANANTANARAYAN MAHANTY (@ananta_mahanty) reported

    @JioCare too much network problem at our location. No one cares for it. Regular interval 1797 Rupees have been paying. If company incapable please advice us to leave

  • imonkar21217 ImOnkar (@imonkar21217) reported

    Then disappointed with @reliancejio slow internet speed , switched to @airtelindia . Now @airtelindia internet connection speed is 0.67mbps. ****. I'll switch to BSNL.

  • lonermonkeyy Nation against Corona (@lonermonkeyy) reported

    @JioCare Sir its been a year or more that I have been complaining of terrible network speeds with numerous assurances from your end about improving coverage. Any luck in 2021 or I should start thinking of migrating to some other network?? Will sincerely appreciate your response

  • abhishek_jrv Abhishek Kunwar (@abhishek_jrv) reported

    @JioCare @reliancejio Worst 4g network in my area. Airtel is far better speed than jio. Tired of complaining

  • imonkar21217 ImOnkar (@imonkar21217) reported

    @Azadbharatgas @reliancejio They ll not solve brother. Jio ll promise u to improve network. But nothing ll b happened.

  • mritunjay95 Mritunjay Gupta (@mritunjay95) reported

    @JioCare @RamjiIyyer @aditiraval Do your 198 even works ! Just retweet me and i will give screen recording of your stupid customer care service reality! As soon you press 8 for talking cc it gets disconnected

  • manishk81 manish aggarwal (@manishk81) reported

    @DrNarendraPand1 @reliancejio @JioCare Really jio is wrost network they not care about coustmer grievance, I'm too surviving

  • Chiranjitpaul91 Chiranjit Paul (@Chiranjitpaul91) reported

    @reliancejio Dear all customers, Jio internet speed is very slow. Please don't use Jio sim.

  • Asadkha78975309 #Mohd-Asad (@Asadkha78975309) reported

    @JioCare Hi I m worry After join jio because your service is too poor in our Aeria your calling service is good but Internet service very poor I can't tell so I m going to change my operator going to Airtel soon with family our Aeria Chhutmalpur pin247662 UP I say friends to port

  • n2r3ndr2 Narendra (@n2r3ndr2) reported

    @JioCare guy's what's the update no network improvement in my area till now

  • jigneshvasani જીज्ञेsh (@jigneshvasani) reported

    @Airtel_Presence Since 6-7 hours there is no internet. It looks like you don’t ******* care. Time to switch to other network. @reliancejio

  • saurabh55081728 saurabh singh (@saurabh55081728) reported

    @reliancejio The lowest level network has been created, and its dysfunctional staff only avoids the customer, today my recharge plan is ending, and I have recharged @airtelindia

  • astha2287 Astha Mehta (@astha2287) reported

    @reliancejio pls help me with the procedure to Port my number from @airtelindia to Jio. Pls connect! I am looking at doing this asap.

  • milanagricos Prakash Acharya (@milanagricos) reported

    @reliancejio one of the worst service network provider I have ever faced.i am complaining since last two months to jio care to improve my network issue but no one in jio team could solve my problem.several times I have given my location and my mob no but no one is listening.

  • Gaurav40818419 Gaurav (@Gaurav40818419) reported

    @reliancejio world worst mobile internet service ever... Frustrated from Jio internet....

  • srinivaschabbi Srinivas (@srinivaschabbi) reported

    @JioCare Hi Sir from Last 15days I'm unable to make calls and hear income call from my house there is only 1 signal bar showing in my phone.. here is the reference number – MR0000VCXQO2 of my complete Number plz solve my issue as soon as possible thanks..😔

  • RounakKumarSha1 Rounak Kumar Sharma (@RounakKumarSha1) reported

    @reliancejio @fiber_jio it's been a week I am trying to reach out to jio customer care. I was trying to make a recharge for 699 pack. The money got deducted thrice and recharge done twice. I haven't received the refund for the 3rd transaction.

  • lana_salome Salome Saxena🇮🇳 (@lana_salome) reported

    @NehalAgarwal26 @reliancejio Please don’t kill other service providers for this reason. Suffer so much with Jio connection.......will never ever apply for another connection.

  • SakthiPonnus ♥சக்தி♥ (@SakthiPonnus) reported

    Very worst network at @JioCare .Internet speed is almost zero. Plan to move other network.

  • SakthiPonnus ♥சக்தி♥ (@SakthiPonnus) reported

    Very worst network of @JioCare . Internet speed is almost zero. Planning to move other network.

  • MlrrYogi Yogi_mlrr (@MlrrYogi) reported

    @reliancejio network speed is going to be slow continuously in greater Noida ,what is going on ? Is it way to making fool to customers or something others , if not solve we will move to other network , kindly note

  • ShivaCh_Twts shiva (@ShivaCh_Twts) reported

    @JioCare .. Horrible network in 533287.. How many times should we need to reach out to care for fixing network issues. Lets know if this cannot be fixed I can change to Alternative Telecom operator @airtelindia

  • Gaurav40818419 Gaurav (@Gaurav40818419) reported

    @JioCare worst mobile internet service ever... Frustrated from Jio services... Going to Port Jio sim to other network... Never bought ever Jio sim or services..

  • Amy000786 aAmir (@Amy000786) reported

    @JioCare No one is replying in the dms. Such a pathetic network you have . Changing to @airtelindia

  • shivamjoshi171 Shivam joshi (@shivamjoshi171) reported

    Loged internet speed issue on 6th Feb still not resolved, very pathetic customer service . My service request number SR000013WDPD. @JioCare @reliancejio

  • Azadbharatgas Ajay kumar Azad (@Azadbharatgas) reported

    jio network very very poor 5 to 6 month Up distt gonda Post office Mankapur village Museyganj me Bauth jayada problem ho Rahi hai Pl Sloved thank u @reliancejio

  • indianshuman Anshuman Singh (@indianshuman) reported

    Hey jio, my jio sim has been lost and I can't connect to jio customer service through any number. I want to block my sim card. Is there any way I can contact you guys. I hv been trying since last week. @JioCare @reliancejio

  • HariBharathD Hari Bharath (@HariBharathD) reported

    @JioCare I have done a recharge for Isd pack of 502.. It has been nearly 20 days and I haven't been able to use it... I haven't been able to activate that pack.. it's showing as upcoming pack. I have called the customer care personal atleast 15 times... No proper response.. 1/2

  • Chiranjitpaul91 Chiranjit Paul (@Chiranjitpaul91) reported

    @JioCare Internet speed is very slow.. Please don't use Jio sim.