Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 20: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Mumbai, Hyderabad, Perambalur, Pune, New Delhi, Bengaluru, Bhopal, Dhanbād, Ahmedabad, Bhubaneshwar, Kolkata, Mangalore, Patna and Imphal.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Sharma
(@sanjnitham) reported
@reliancejio poor network from last six month, many times made the complained to C care no action taken by jio Many of my friend ported to Airtal, Pls do need full, Otherwise, we also shifted towards Other network, 10 members in my family
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vishal sharma
(@Reyanshsharma07) reported
Still waiting for the resolution ,,, from @reliancejio @JioCare
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Usha
(@ushaT57) reported
Hello @JioCare, My jio fiber connection 914479627634 is not working from 28th oct 2021. Several complaints have been raised but still the issue is unresolved. The latest service id is SR000017CKYO. Please do the needful at the earliest.
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Azlan Khan - اذلان خان - अजलान खान
(@azlanqkhan) reported
Hi @reliancejio Why you are not working today properly? Call get disconnected. Service not available. Location 421302
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Vitthal
(@ViShanku_11) reported
Fed up with mobile network @reliancejio @JioCare
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subodh phanse
(@subodhphanse) reported
@pbhushan1 Sir, it's but natural.. HE is fed up of @JioCare slow network
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Qadri Wajid
(@QadriWajid786) reported
@LeakeeMech1 @JioCare They have a lot of problems.
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Sushil agarwal
(@Sushila74046927) reported
@JioCare Wtf is going on. One more day passed and one more day of making consumer ch***ya. @reliancejio give me apology letter with request to surrender if u cannot solve the problem
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Udit Singh
(@Witty_doctor1) reported
@airtelindia Can you resolve my network issue Or should I port my airtel number to @reliancejio
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VIPIN P JOHN
(@vipinpjohn) reported
@JioCare @reliancejio , I would appreciate a response at the very least. Look back at the service you offer when it comes to refund. And you have non responsive representatives.
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Leakee
(@LeakeeMech1) reported
Hey @JioCare, I'm sorry to say that, I am paying you for nothing. I'm not able to use your product due to your network issue but paying the exact same amount of money just for emergency use. Sorry please solve the problem. Atleast set a network tower near here. Thanks.
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mithun
(@mithunksairam) reported
@JioCare It’s not working past one week so I gave surrender req till now no one dint turned up
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𝖚𝖒𝕰𝖗
(@soundlessterx) reported
Jio Is dying worst internet speed @JioCare
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dauji kumar panda
(@DaujiPanda) reported
@reliancejio **** company , monopoly and harrashment to customer at Jio center ,Attapur , hyderabad . we had to wait for 2 hours to get a new sim . and all the employee are big time lier .They talk to us rudely .scam practice .charging high
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Argha dey
(@argha_02) reported
Yet another pathtic customer service from @reliancejio. I raised the complaint and the tech team called me. Rather than helping me out they asked me to call customer care once again. Now customer IVR doesn't give me the option for connectinv to the exec. #RelianceIndustries
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Venkatesh R
(@am_venkatesh) reported
@JioCare pathetic customer service. Your marketing executive promises connection and all the formalities completed including payment. But the connection staffs don't come even after so many calls. Calls not picked after certain point of time.
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sanjaykumar
(@sanjayabraham_) reported
@JioCare Rather than a preset reply I would like you to take some justified actions since it is a unprecedented situation I am expecting you to help me activate the sim quick.
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Abhinay Choudhary
(@Abhinaychoudh15) reported
@JioCare When will my problem solve. I can't able to Contact Customer care regarding the same issue.
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Neeraj Rai
(@neerajkumarray2) reported
I am facing poor internet speed and poor mobile network in vasai east evershine city near mumbai. Such performance was not expected from @reliancejio. Services are getting worse day by day. @JioCare
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EK
(@Notselfless) reported
@JioCare @reliancejio what sort of shady business ethics do u follow? You promised to collect fiber router from my home and process refund but nobody showed up, when I ask your service team they now say I have to return device to jio store myself??? This is simply theft.
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Subhrajit
(@subhrajitdebro1) reported
@JioCare Even though expiry date for my jio fibre plan is on 21st nov. I am not getting any internet service for the 6-7 hours. Can you please look into this issue? My jio fibre number is 03817964601.
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madhan raj
(@Madhanraj7117) reported
@JioCare I recharged my jio number but i didn't get tower or signal in my phone for jio take action
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Sourabh Agarwal
(@Sourabh10108062) reported
@JioCare Now when I have talked to executive he said my request has been cancelled. And when I asked for reason he said technical issue and disconnected the call. @JioCare very bad customer service. A small relocation request cannot be fullfilled. Surely have to look for alternative.
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Brijmohan Kushwaha
(@Bkushwaha89) reported
@JioCare @reliancejio Can you please tell me the SLA to refund to the customer's bank account?
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Waseemulla
(@its__waseem) reported
@JioCare I want to talk customer care, when I am calling 198 it's not connecting, what a worst experience
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Anita Narayana Shenoy
(@shenoy_anita) reported
Bad experience with Jio phones# poor customer service #RelianceJio #diwaligift turned bad experience
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velu
(@Veluu12345) reported
@JioCare @_MukeshAmbani @JioCare we need to give Oscar award for their worst customer service Pl don't ask me to DM already so many tweets are there
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sanjay sinha
(@sanjayspatna) reported
@JioCare Hello .. I have made a request to cancel the Jio Fibre Order NO0000J7USH7 and refund the advance of Rs.15145. Sorry to say no positive response. Please look into and arrange for refund. Thanks Sanjay
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Deena Nath Pandey
(@07dnpxp) reported
Every evening we suffering a poor internet connection. Uff! @jiocare
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Farhan
(@imfarhan1301) reported
@reliancejio no network of Jio in Saputara, dang district, Gujarat. I'm a fan of jio for a long time but all other networks were working except Jio. 🥺😐 Pls fix this.