Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 12:30 AM GMT+5:30	0	0
Apr 25, 12:50 AM GMT+5:30	0	0
Apr 25, 1:10 AM GMT+5:30	0	0
Apr 25, 1:30 AM GMT+5:30	0	0
Apr 25, 1:50 AM GMT+5:30	0	0
Apr 25, 2:10 AM GMT+5:30	0	0
Apr 25, 2:30 AM GMT+5:30	0	0
Apr 25, 2:50 AM GMT+5:30	0	0
Apr 25, 3:10 AM GMT+5:30	0	0
Apr 25, 3:30 AM GMT+5:30	0	0
Apr 25, 3:50 AM GMT+5:30	0	0
Apr 25, 4:10 AM GMT+5:30	0	0
Apr 25, 4:30 AM GMT+5:30	0	0
Apr 25, 4:50 AM GMT+5:30	0	0
Apr 25, 5:10 AM GMT+5:30	0	0
Apr 25, 5:30 AM GMT+5:30	0	0
Apr 25, 5:50 AM GMT+5:30	0	0
Apr 25, 6:10 AM GMT+5:30	0	0
Apr 25, 6:30 AM GMT+5:30	0	0
Apr 25, 6:50 AM GMT+5:30	0	0
Apr 25, 7:10 AM GMT+5:30	0	0
Apr 25, 7:30 AM GMT+5:30	0	0
Apr 25, 7:50 AM GMT+5:30	0	0
Apr 25, 8:10 AM GMT+5:30	0	0
Apr 25, 8:30 AM GMT+5:30	0	0
Apr 25, 8:50 AM GMT+5:30	0	0
Apr 25, 9:10 AM GMT+5:30	0	0
Apr 25, 9:30 AM GMT+5:30	0	0
Apr 25, 9:50 AM GMT+5:30	0	0
Apr 25, 10:10 AM GMT+5:30	0	0
Apr 25, 10:30 AM GMT+5:30	0	0
Apr 25, 10:50 AM GMT+5:30	0	0
Apr 25, 11:10 AM GMT+5:30	0	0
Apr 25, 11:30 AM GMT+5:30	0	0
Apr 25, 11:50 AM GMT+5:30	0	0
Apr 25, 12:10 PM GMT+5:30	0	0
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0
Apr 25, 7:50 PM GMT+5:30	0	0
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

Internet (62%)
Wi-fi (17%)
Phone (11%)
Total Blackout (8%)
E-mail (3%)
TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Shillong, Mumbai, Ahmedabad, Chhindwāra, Varanasi, Guwahati, Vadodara, Jaipur, Chennai, Pune, Delhi, Vijayawada, Patna, and Kanpur.

City	Problem Type	Report Time
Lucknow	Internet	59 minutes ago
Shillong	Internet	3 hours ago
Mumbai	Internet	3 hours ago
Ahmedabad	E-mail	3 hours ago
Mumbai	Internet	3 hours ago
Chhindwāra	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Aakash Saxena (@the_sole_soul) reported 5 minutes ago
@JioCare @reliancejio I have made a wrong recharge a few minutes back from gpay please help me revert it
DHIVAKARAN (@DHIVAKARAN0TQB) reported 7 minutes ago
@reliancejio Thanks for your pathetic support and same template response, I got tired of it, please openly say that, if you can't make it work, don't count the tickets!
shubh jain (@Shubhjain200117) reported 9 minutes ago
@JioCare Charging full month despite service being unavailable for almost half the time is unacceptable. I have 0 past dues, yet I’m being asked to pay the full bill. Why should I pay for services I didn’t receive? Fix this and revise my bill. #JioFiber #CustomerService #Unfair
v j rajput (@vjrajput997) reported 10 minutes ago
So lost after 8:30pm why jio do not done anything after continuing explain network problem this area So disappointed @JioCare @mukeshambani #JIOKAGHATIYANETWORK
Divya Narayan (@DivyaNa59281004) reported 11 minutes ago
@JioCare Stop the "wait 10 days" script. My current complaint SRO00030B2L9 is the latest in a 5-year cycle of unresolved network issues.Consider this tweet a final warning. I have been patient long enough. If this is not resolved immediately, I will escalate this matter totheConsumer
Rahul Joshi (@RahulJoshi3777) reported 13 minutes ago
@JioCare @_MukeshAmbani Despite providing a solution, my complaint has been cancelled without resolution. Request No: SR0000340RBB Complaint date - 21/4/2026 Closing date - 24/2026
Pankaj Mandal (@pankajkmandal) reported 16 minutes ago
@JioCare I am not getting an option to recharge 707 for my AirFibre. It's not visible on recharge page. Kindly help
Saba S (@SabaS85770193) reported 17 minutes ago
@JioCare I got a call from delivery guy saying he will deliver the SIM only if I pay him Rs.100... he dint turn up yet..looks like JIO service is all mess from booking to delivery ! Pathetic JIO.. regret making payment to this fraud company.
DR. JAIKUMAR PATEL (@DocJaiPatel) reported 18 minutes ago
@JioCare Shamless Jio . Avoid jiofibre . Comes within 30 mins for installation but 2 weeks have passed since i registered service request for cancellation of jiofibre . @reliancejio is a shameless corporate company disguising as a social welfare company with Vantara @Vantara_RF Useless
Gourav Suthar (@gourav_sutharr) reported 25 minutes ago
@JioCare @JioCare why I am DM you. 🙄 You DM me. Because your service is very low quality.
Dr Nilesh Salve (@nileshsalve7) reported 25 minutes ago
@JioCare Two engineers assigned non of them has arrived. I called one of them he is saying that is not my area. First one didn't connect. What kind of service is this?
MISHRAJI (@Mishra11pankaj) reported 26 minutes ago
@JioCare @JioCare i have been tweeting this second time- Please cancel the order and refund amount to source account
Best banking point (@banking_best) reported 27 minutes ago
@JioCare I got Jio SIM replacement done through Jio Care, the charge came to Rs 50 or Rs 300 was charged at the store. Pls help me
MASOOM RAJA (@mas00m_raja) reported 27 minutes ago
@JioCare @reliancejio Porting stuck since April 15. Total service blackout for 10 days! 🚨 Multiple follow-ups failed. This is a violation of @TRAI norms. Fix it immediately or I am filing a formal complaint with the Consumer Forum. Order ID: NO00015D9BNF #Jio #TRAI #Urgent
Parandham Jaddu (@Parandham) reported 28 minutes ago
@JioCare Hello Team I have been facing internet issues with my AirFiber connection (8862796630). There has been no response from your support team despite repeated follow-ups. This lack of service is very disappointing. I request you to address this issue immediately and restore my conne
Bharath (@bharath_b03) reported 35 minutes ago
@JioCare So I guess @reliancejio is flooded with customers and you guys are happy to cancel the subscription than to resolve the issue.
Ackerman Levi (@i_am_Joyboy20) reported 36 minutes ago
@JioCare Down since April 21st. It's now April 25th. @JioCare, you keep preaching "patience" while my engineering projects are stalled and deadlines are missed. Your "engineer visit" is just a script to hide a 4-day failure. SR: [RKIOTGI20177727] PGPortal: [DOTEL/E/2026/0026623]Fix it.
CA. Rahul Jain (@carahuljain03) reported 37 minutes ago
@JioCare How can you close any complain with resolve the problem & why services are not provided as per recharge plan ? Complain number SR000034DP57
KRISHNA KANT KUMAR (@krishna_elite) reported 38 minutes ago
@JioCare I am out of city and my Jio Fiber connection is not working, it's blinking red. All the call center people are very irritating. Please arrange an engineer visit contact number. 06542354640
Aryan (@AryanSh3117) reported 42 minutes ago
@JioCare Issue is network coverage, I get no network and 5g doesn’t work, vill- Gandhinagar, Kufri, landmark- near Meena bagh homes, Ratnari 171225 6283465301 kindly arrange a call or let me know how I can contact you from my side other than writing here.
Govind (@Indiangh0st) reported 43 minutes ago
@JioCare @jiocareindia Do you guys even read, read my previous reply. No resolution just words is the policy I think. No one contacted me on the given number so far.
Arvind Srivastava (@itsarvind_sri) reported 49 minutes ago
@JioCare They have temporarily fixed , they took out someone else connection and fixed mine actually the fat box doesn’t have any s2 cassette tomorrow there will be same issue again
Ravi Kumar (@RaviKumar169038) reported 53 minutes ago
@JioCare I am not in the position to continue with jio, being a customer for so many years is this a reply, i request you to disconnect my connection, very very dissatisfied reply from you
ram Lal (@ramLal1747109) reported 55 minutes ago
@JioCare Net work very slow 😔 sheet of gay please fast data
Mr. Arshad (@truthneverdrops) reported 55 minutes ago
Extremely disappointed with JioFiber service. App doesn’t allow calling technicians, and untrained agents disrupted my entire workday. Why pay for such poor support? Any compensation for lost time? Doubtful. @JioCare @reliancejio #JioFiber #PoorSupport
Rajeev (@thecoralreefT) reported 56 minutes ago
@JioCare My elder brother has already Jio Airfiber So my father said , don't take now airfiber , Therefore, I will cancel the order
Abhishek Tiwari (@Akraj149) reported 57 minutes ago
@Gurukunduri4646 @JioCare I hv paid fees in advance and now agent is not responding properly.. worst experiance ever
Deepak Anand (@DAnand57010) reported 58 minutes ago
@JioCare again without solving issue. Complaint closed....most disgusting.... pathetic service from JIO
Adarsh Tiwari (@tiwariadarsh90) reported 59 minutes ago
@JioCare @_MukeshAmbani My JioFi (+91 7662334377) is completely down since Monday more than 7 days now). Raised 5 complaints, promised engineer visit multiple times but no one came Support giving wrong updates daily. Working from home remotely this is affecting my job badly.
siva reddy (@Gurukunduri4646) reported 1 hour ago
@JioCare Link is not working for sending details