Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, New Delhi, Pune, Varanasi, Chhindwāra, Ludhiāna, Ahmedabad, Raipur, Indore, Panaji, Bhopal, Ujjain, Bhavnagar, Vadodara, and Gwalior.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 3 minutes ago |
|
Mumbai
|
Internet | 35 minutes ago |
|
Mumbai
|
Internet | 45 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Pune
|
Wi-fi | 1 hour ago |
|
Varanasi
|
1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rohan Sikdar (@IamRohanSikdar) reported@JioCare Despite this, the app still asks me to purchase a subscription whenever I try to watch any premium content. It appears there is an issue with the activation or linking of my complimentary subscription.
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Altaf Khan (@AltafKhan1121) reportedNow again... i have messaged you. But you dont give any solution. I have also mentioned my adress to. Chedk dm @reliancejio @JioCare
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare @RelianceJio Order NO0001EC0EV0 - Installation 5 July, promises broken since then. Waterproof **** missing (deadline 8 July). Speed crashed 26.5 Mbps to 2.74 Mbps. Technician unavailable. Demanding FULL REFUND of Rs 2221.46 within 48 hours or escalating to Consumer Court
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Finding soulmate (@insane_9970) reported@JioFinance1 @reliancejio I accidentally blocked my Jio Debit Card by mistake. Kindly help me unlock/reactivate it at the earliest. Please let me know the required steps. Thank you. #CustomerSupport
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spunky 🐈 (@spiro14831548) reported@JioCare Look from 5h July your service is distributingly unreliable , it's so much disconnection that getting online during day is just delusional. Having said that don't come with standard excuses od rebooting router, just depute a service engineer and save your face .
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बड़के भैया (@badke_bhaiya307) reported@JioCare Ok then. Tell me exact time or date when you'll be able to deliver the internet resolution? Or I am just paying the bill to get nothing in return. Why should I pay for 0 service for 4 days?
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Bhuban Bhatt (@BhattBhuban) reported@_MukeshAmbani @reliancejio I got message temporarily issue what a fun last seven days ever day 5-12 hours outage is going on today also 3 hours gone no restoration and calling customer it says switch on off your router wait 30 minutes there is no issues you are making nice joke
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THESingh (I ❤️Mahadev) (@IamVishnu_Singh) reported@JioCare My Jio Fiber has been down since this morning in Mumbai. Engineer visit slotted for 14th July — that’s over 60 hours of blackout! In 2026, when connectivity is oxygen for work, business & emergencies, this kind of TAT is completely unacceptable. Mumbai deserves better. Never faced this before. Fix it urgently or explain the delay! #JioFiberDown #Mumbai @reliancejio @jio_fiber
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Bhushan Bansal (@bhushanbansal14) reported@JioCare In case it will not be resolved in next one hour will file a complaint with National Consumer Helpline (NCH) for Deficiency of Service and False Commits. Looking forward to hear from you @JioCare
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murali kumar (@muralikumar99) reportedHi @JioCare and @reliancejio , Internet not working from morning. Complaint registered and engineer visit slot allocated 3-4pm. It's almost 5pm nobody came. In my prv SP(ACT) any internet issue resolved in 1hr. In JIO Engineers also not picking the call SR N0-SR00003B117X
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アカーシュ・ヴェルマ (@skyfit_tv) reported@JioCare @JioCare Every reply from your team is the same copy-paste message. I’ve already shared all the details. Please fix the network instead of asking for the same information again and again.
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Mukund Biwalkar (@MukundBiwalkar) reported@JioCare @reliancejio @reliancegroup Disgusted with Jio Fibre service. Over 48 hours outage and shameless support staff not even answering to complaints and updating on current status of reconnection. Completely stranded on work and personal front
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@JioCare @reliancejio my internet is disrupted as UPPCL has removed an electric pole. Please help with the restoration ofthe services on priority
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Naresh Priyadarshi (@NDParker143) reportedWhere is my order @JioMart @JioMart_Support @reliancejio your app says 'arriving at 3.25 pm' under ur Quick service. it is already 4.25 pm.
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Rohan Sikdar (@IamRohanSikdar) reported@JioCare @reliancejio @JioCare Please stop sending copy-paste responses and have a human support executive review my case.If my ₹899 recharge includes JioHotstar,why am I being asked to buy another subscription? Kindly investigate and provide a proper resolution instead of repeating the same message
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Dr Sangeeta Mehra 🇮🇳 (@DrSangeetaaM) reported@JioCare no network. This I'm. Sending after connecting to a friend's wi-fi.
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Deb Axom (@DebAxom) reported@dtac You don't need to apologise. I'm praising you. I am cursing @reliancejio @JioCare . DTAC service was very good. I will use DTAC again when I visit Thailand again.
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RAHUL KUMAR (@RAHUL82588918) reportedToday is my 1st day of recharge to jio network.... Even after sometime many complaint about bad network internet in my location,they weren't interested to resolve the issue.beside that I am recharging it for my mom & dad where shall I go,do I switch to Airtel @reliancejio
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Shashank Bharadwaj S (@__Shashank__007) reported@JioCare How much do you guys lie... When the jio fiber number is clearly visible in the photo attached... What kind of an service is this... @JioCare @reliancejio
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बड़के भैया (@badke_bhaiya307) reported@JioCare Are you illiterate? I am complaining since last 3 days. You are not providing any resolution and now now saying no complaint since last 30 days?
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SSR (@ssr202504) reported@JioCare SR00002MJE5M was raised with time slot 7 to 8 pm for Service Engineer visit. Neither any confirmation nor any reschedule message. If your man is not available its the Service agency's duty to inform Customer lest he waits endlessly. Asking time slot is just eyewash.
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Sreehari S Menon (@sreeharismenon) reported@reliancejio @JioCare I still cant imagine that JIo which is a Reliance brand has such a useless customer service where customers finds nothing but disappointment. I have been seeking a refund for a transfer which was misled by your team. Fix you CS Team before expanding
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Kolluru Akhil Teja (@akhilteja099) reported@JioCare @reliancejio Facing internet issue from yesterday evening. Raised ticket and no one is responding when calling to the number from jio app. Please help from tomorrow we need to start office work. SR00003AZAW9 +914031526641 Jio fiber number
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kenxoTom (@nageshwarnath89) reported@JioCare My Internet is not working since 5th July and I have raised multiple complaints. The request SR0002MBYGO was closed without any resolution and I had to raise new Request ID: SR00003AWJ9R. Still no resolution. This is so frustrating, last month also it happened. I am.paying bills
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Aditya (@AdityaCh6634) reported@JioCare The network in my area has been unusable for the last 5 days. Internet is extremely slow, and even basic apps and websites fail to load. Please investigate the local network and restore service urgently. #Jio #SlowSpeed @trai @dot_india
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Rohit Devatwal (@Rohit27365076) reported@JioCare no jiofiber internet service since morning and no one call atten helpline number😡😡😡😡😡
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Ashish Prashar (@ashishprshr) reportedHi, My Jiofibre connectivity is down for last 3 days. Your team is scheduling appointment and then rescheduling it on their own without consulting me. And then never showing up on the rescheduled time also. I want a resolution or I am switching to other network. @JioCare
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Balaji (@Balaji79651412) reported@reliancejio @JioCare We are facing a temporary service interruption in your area since 10-07-2026 04:56 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 4435692456 may be affected. We expect this to get resolved by 10-07-2026 08:56 PM
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Virendra Pandey 🙏 (@VIRENINFRA) reported@reliancejio @JioCare is there any issue with the #network ? There is no #mobile_signal in prabhat colony santacruz east area since last almost two hours please check and rectify @jagograhakjago
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Biswajit Biswal 🇮🇳 (@rosan_biswajit) reported@JioCare Hey solve my issue i already send my query on DM