Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Lucknow, Udaipur, Bengaluru, Kawardha, Visakhapatnam, Mohali, Thāne, Chandigarh, Indore, Vadodara, Coimbatore, Guwahati, Kota, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 4 hours ago |
|
Lucknow
|
Internet | 5 hours ago |
|
Udaipur
|
Internet | 5 hours ago |
|
Lucknow
|
Internet | 6 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
|
Kawardha
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sabari Shankar (@sabarii_shankar) reported@JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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MP East Discom (@mpeastdiscom) reported@manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.
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Suhas Patil (@suhaspatill) reported@JioCare 4 days, same promise, no resolution. Every day the request is rescheduled. What’s the point of tracking it if you keep changing the date? Extremely poor customer support. Please stop making promises and actually resolve the issue.
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eva (@evabuilds) reported@JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this
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Kunal (@kunalmeena57) reported@JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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Ram Lokesh (@RamLokesh_66) reported@reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?
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better call no one (@_errrrrrr) reported@Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern
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Gangadhar Singh (@gangadhar111111) reported@reliancejio @reliancejiocare Paid ₹2,200 for Jio AirFiber on Aug 22. KYC was completed on Aug 28, but today is Sep 3 and installation is still pending. Money taken, service not provided. Please resolve this urgently or process my refund. #JioAirFiber what service is this ????(
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Manoj kumar Pandey (@maddy9233) reported@JioCare During the installation, your engineer himself informed me that there was a problem with the modem/router and assured me that the issue would be rectified by the Jio technical team within the next 24 hours. However, after leaving my premises, he never returned and has also
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Vijay Shukla (@VijayShukl70154) reported@tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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Digvijay Ahire (@Digvijayahire2) reportedHi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???
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Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported@JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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Sambit Kumar nayak (@SAMBITKUMAR1993) reported@JioCare Hi @JioCare . The team has asked me again my bank details which i had shared via email & via dm as well , however still same repeated message which i dont understand if there is an issue with my bank SBI end or Jio bank side ? in the jio website there is no options to edit bank
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Varun Sharma (@vsvarun03) reportedThe internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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Ram Lokesh (@RamLokesh_66) reported@reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.
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Sumit Talwar (@sumittalwar) reported@JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?
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chandru (@dmchandru) reported@JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Sarat Kumar (@saratkumar845) reported@JioCare @Still no response received. When you provide 12 months subscription, that time you and your 100 other customer care executive will keep pushing. Now no one is responding. What's happening actually?;
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Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported@smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.
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RAJESH (@w_rajesh) reported@JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting
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Manohar (@My_self_Manohar) reported@reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.