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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Bengaluru, Virār, Jalandhar, Bhīlwāra, New Delhi, Udaipur, Kolkata, Hyderabad, Ahmedabad, Chennai, Chandigarh, Pune, Delhi, and Lucknow.

CityProblem TypeReport Time
Guwahati Phone 46 minutes ago
Bengaluru Total Blackout 2 hours ago
Virār Internet 2 hours ago
Jalandhar Internet 2 hours ago
Bhīlwāra Internet 3 hours ago
New Delhi Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MeMy81106594
    m (@MeMy81106594) reported

    We can't even call someone just a minute after the recharge got over but here the tower operator shuts down the tower on a continual basis. It keeps happening and @JioCare @reliancejio ,they are doing nothing. I have complained a lot but they just ask for address and did nothing

  • being_waseem
    waseem khan (@being_waseem) reported

    @Airtel_Presence Ur SLA is done and issue not resolved your £ucking service @reliancejio I'm ready to get your connection. What's the plan you're providing?

  • SharanyaVarma
    Sharanya Varma (@SharanyaVarma) reported

    @JioCare What a pathetic service!!I have been struggling since yesterday for my payment update of jio fiber.I am tired of constantly tweeting and messaging in your private dms.@_MukeshAmbani if you aren't capable of providing proper services,shut down your business.

  • MohanBharat2047
    Mohan Velakapuram (@MohanBharat2047) reported

    @reliancejio @JioCare I'm not getting Jio Internet signal at Sricity SEZ, Tirupati District, Andhra Pradesh Sometimes it's showing 1 point or emergency calls only. Not even opening YouTube Please look into this and resolve asap.

  • 20avinash07
    Avinash Dixit (@20avinash07) reported

    Openly accusing @reliancejio @JioCare for stealing 1200 rupees! The executive took UPI to personal ID for airfiber and ran away. 4 service requests ignored for 1.5 months. Their Manager blocked me! Pure fraud. Relationship ID 9154828834. NCH 9025693.Fix this now @Uppolice

  • Ankurbacky
    Anku (@Ankurbacky) reported

    @JioCare After many days .. but not received my money .. too much poor service &inconvience

  • AnilsVibe18
    Anil Sharma (@AnilsVibe18) reported

    Hi team @reliancejio @JioCare my Jio landline number +91-4031952258, I am not getting proper internet from 4 days, internet is getting disconnected again & again & speed getting slow down please do the needful

  • amitsablok
    Amit kumar sablok (@amitsablok) reported

    @JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now

  • Hyperx700
    Rachit (@Hyperx700) reported

    @JioCare Same copy past reply getting from last 2 days I don't see any workers working and trying to restore the services I want a fixed timeline within which service will be restored or else I wanna know what's the process to cut of the connection I will just switch to airtel it'sbetter

  • MeMy81106594
    m (@MeMy81106594) reported

    I'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare

  • sr_abhi_02
    Abhishek (@sr_abhi_02) reported

    Hey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006

  • Sanemind141181
    Sanemind (@Sanemind141181) reported

    @JioCare struggling to get a simple relocation request done inside the same society since last Thursday. what a pathetic service! Someone keeps rescheduling appointments without any intimation and customer service is helpless refusing to refund excess balance for discontinuation.

  • ErTribhuwanTri3
    Er. Tribhuwan Tripathi (@ErTribhuwanTri3) reported

    @JIOAIRFIBERIN @AKumarvi33826 @JioCare JioAirFiber services in my area have been down following a storm. Despite repeatedly contacting customer care, my complaint is not being registered. Jio Fixed Voice Number: 05691315374.(9473660136) Please look into this matter

  • iVishnu_X
    Vishnu Virat (@iVishnu_X) reported

    @JioCare @JioCare How many times will you repeat this useless script? Either resolve the issue or stop wasting my time

  • mirarif95
    Éññu Xèñt Mèér رافضی 🇵🇸 (@mirarif95) reported

    @JioCare Facing network issues every other day with in Gund Hassi Bhat, Srinagar 190017 Jammu and Kashmir. Calls keep dropping and internet speed is very poor. Tower ID: PATTAN0002 If this is not resolved soon, we will switch to Airtel . Please act urgently.

  • DuttUpadhyay
    Nikhil Dutt Upadhyay (@DuttUpadhyay) reported

    @JioCare Order Number NO0001CC3K7M Service request no SR0000328FP9

  • Manjunathr369
    Manjunath R (@Manjunathr369) reported

    @JioCare @reliancejio SR000033GUSB what is cancellations request status, as customer i could not check STATUS..!

  • Pradippahari5
    Pradip pahari (@Pradippahari5) reported

    @JioCare Kindly help me ...how I surrender the jio air fibre

  • Abhishe21328556
    Abhishek Singh (@Abhishe21328556) reported

    @JioCare @JioCare i understand your team is trying very hard but I don't want to continue with your services. Kindly help me to process disconnection request, I am unable to continue with jio fiber.

  • ranjanprakash_
    Raja Kumar (@ranjanprakash_) reported

    @reliancejio @JioCare Facing very poor network in Village Tintoliya, Ward No. 11, Supaul, Bihar (852125). Calls are dropping and internet is extremely slow — daily users and students are affected. Please take this seriously and improve coverage or install a tower urgently. #Jio

  • lavakumar47
    Thanos (@lavakumar47) reported

    @JioCare Still issue not resolved

  • DuttUpadhyay
    Nikhil Dutt Upadhyay (@DuttUpadhyay) reported

    @JioCare Connection. And said you have to cancel it and No choice is there left. I asked him to cancel, but he said he can only reschedule but not cancel. I called sales guy but he has not responded to any call till date.

  • kevaljivani8580
    keval patel (@kevaljivani8580) reported

    @JioCare Worst network in Ravapar, Morbi since 1 year no signal, calls fail, internet dead. Multiple complaints, no action. Fix within 48 hrs or I’ll file a complaint with TRAI and i manage 15,000 people group in morbi so if problem is not solved then i port all user to airtel.

  • warrior_9496
    Harkeshsharma (@warrior_9496) reported

    @reliancejio @JioCare He was from bagdogra west Bengal jio care office. His mobile no is +91 93390 42645. Please track my issue. @AshwiniVaishnaw

  • BrajMrinal
    Mrinal 🇮🇳 (@BrajMrinal) reported

    @JioCare Please refer to service request no SR0000334IV9. New Sim delivery was supposed to happen by 12th April...it didn't happen yet. I am just fed up now. Can we please cancel this and make a refund.

  • ImYash511
    Yash Shah (@ImYash511) reported

    Jio fiber is worst. I can’t use it even in my room where distance is less-then 4-5m. It still not get connected. Customer care never responds. Same is story with Airtel.. what to do now.. suggest good WiFi for home. @JioCare @reliancejio

  • D_VjBhaskar
    Vijaybhaskar (@D_VjBhaskar) reported

    @JioCare my 5G not working from evening only 4G is working Mobile number sent in DM

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider jio

  • shivsingh195037
    shiv singh π² (@shivsingh195037) reported

    @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

  • acharya_manu
    Manoranjan Acharya (@acharya_manu) reported

    @JioCare very slow network please do the needful