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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Kolkata, Udaipur, Bengaluru, Ludhiāna, Imphal, Chhindwāra, Ranchi, Patna, Srinagar, Ahmedabad, Pune, Airoli, Varanasi, and Hyderabad.

CityProblem TypeReport Time
Dombivli Phone 2 minutes ago
Delhi Internet 4 minutes ago
Kolkata Internet 15 minutes ago
Delhi Internet 55 minutes ago
Udaipur Internet 58 minutes ago
Bengaluru Total Blackout 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VipinYadav008
    VIPIN YADAV (@VipinYadav008) reported

    @reliancejio #Worst service in KORBA CHHATTISGARH. Bad management by the dealer . They are unable to install @jio_fiber in prime location of KORBA city in a day.

  • abhigyan_shri
    Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reported

    Hello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider jio

  • sunil9jan
    sunil thapa (@sunil9jan) reported

    @jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T

  • VaibhavRaja
    VaibhavRaja (@VaibhavRaja) reported

    The worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare

  • sr_abhi_02
    Abhishek (@sr_abhi_02) reported

    Hey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006

  • tripathivish
    Vishal Tripathi (@tripathivish) reported

    Register complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.

  • Gaganmeena1432
    Gagan meena (@Gaganmeena1432) reported

    @JioCare Jio's service is so bad that it's beyond praise. And then your Jio employees call you every day, harassing you, "Sir, get a recharge done." What good is a recharge when the network is so poor? The internet doesn't work, and you can't even talk properly on calls. First,

  • sanjay_katriya
    Sanjay (@sanjay_katriya) reported

    @JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.

  • icesprings
    CreatorsGift (@icesprings) reported

    Dear @JioCare @reliancejio all I want to say is u r a miserable piece of ****** **** with a pathetic customer service who argues and disrespects people Madrochai G mein Himmat hai toh call trace kar and suspend ur employee MF ****

  • rajkamal1980
    rajkamal rai (@rajkamal1980) reported

    @JioCare since 3 days regularly we are complaining for jio fiber net issue person comes does something evening again it stop working why hell we pay bill regularly

  • SuryaSudab24893
    Surya Sudabathula (@SuryaSudab24893) reported

    "Hey @JioCare @reliancejio, I'm experiencing frequent 4G signal drops in my area. my area AP W.G dist. Bhimavaram The internet speed is very inconsistent and unreliable. Please fix this network issue at the earliest. #Jio #JioNetwork #NetworkIssue

  • anantkatyayn
    Anant Katyayn (@anantkatyayn) reported

    @JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.

  • digital_abhip
    Abhishek Pandey (@digital_abhip) reported

    @JioCare Whats the use of it. Internet went down today and it ks resolving after ages

  • kiransangani
    Dr. Kiran Sangani (@kiransangani) reported

    @JioCare jiofiber not working since last 3 days showing Outside connectivity issues. Keep getting msg extending restoration time by 12 hours. Pls solve issue urgently. Jio fixed line 02235509062. SR SR000033G2U1, as in betwn showed indoor problm, then again changed to Outdor issu

  • pic9936
    PRIYANKA MISHRA (@pic9936) reported

    @reliancejio @jio_fiber @JioCare I have been facing issues with my air fibre from past 10 days. Customer service is useless as they are just following a script with no intention of help. Please look into it. My router number is-1243619427 registered with the name of Arush.

  • Hyperx700
    Rachit (@Hyperx700) reported

    What the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare

  • KMistr
    Kishor Mistry (@KMistr) reported

    @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.

  • MizanurMondal
    Mizanur Mondal (@MizanurMondal) reported

    @JioCare @JioCare It is very unfortunate that despite many complaints, Jio 5g and 4g services are very bad in my area. Will this problem ever be solved? Whenever complaints are made, only false promises are given.😔

  • ImMohammadSahil
    Mohammad Sahil Ahmad (@ImMohammadSahil) reported

    @JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help

  • krishnasahux
    krishna (@krishnasahux) reported

    @reliancejio my jio air fiber speed complaint during activation of air fiber and after completing customers care confirm refund will do if not satisfied fro air fiber speed now I am waiting many days no one help

  • KumarCh98793636
    Kumar Chowdary (@KumarCh98793636) reported

    @JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.

  • shivsingh195037
    shiv singh π² (@shivsingh195037) reported

    @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

  • PRASHANT_SHU91
    PRASHANT SHUKLA (@PRASHANT_SHU91) reported

    @JioCare No , update received yet from Jio backend team...please escalate my issue on priority basis...

  • Ajaydadke1
    Ajay (@Ajaydadke1) reported

    @JioCare JioFiber not working since 10 April. No proper update and no support on call. Please fix this urgently. I can share details in DM. @jio_fiber

  • Matrix_Milo2021
    Madhav R. Krishna (@Matrix_Milo2021) reported

    @JioCare please check my Pm i sent you my airfiber details Cancel my Airfiber Services i dont need it anymore!

  • manish007online
    MANISH (@manish007online) reported

    @NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no

  • masteramit88
    AM!T KUMAR™ (@masteramit88) reported

    My brother-in-law having eSIM Jio postpaid connection. Entered in J&K region but no network showing. Pls have a look. Waiting for your suggestion and support. His number is 7225962427 @JioCare @reliancejio

  • akshayjn4uu
    akshay kumar (@akshayjn4uu) reported

    @JioCare Hey I got sms already that service is restored but problem is once I got that sms, my service stopped. Before that it was working normal, so I think because of restoration my line got cut. Hope it’s easy for you to understand my situation now @JioCare @reliancejio

  • malek_abul
    :.Kaif.: (@malek_abul) reported

    Hello @JioCare @reliancejio kindly improve your 5G service in our location. We pay for 5G but getting service like 2G what the service is this??? Kindly do needful action from your end. Very bad and poor network in our area kindly check and solve this matter asap.