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Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 4: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Kanpur, Jalandhar, Aurangabad, Shiliguri, Shillong, Hyderabad, Jaipur, Ahmedabad, Varanasi, Vijayawada, Bhubaneshwar, Kolkata, and New Delhi.

CityProblem TypeReport Time
Bengaluru Wi-fi 3 hours ago
Pune Wi-fi 8 hours ago
Kanpur Wi-fi 14 hours ago
Jalandhar Internet 14 hours ago
Aurangabad Wi-fi 14 hours ago
Shiliguri Internet 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • WebPriyanshu
    Priyanshu Singh (@WebPriyanshu) reported

    @JioCare Please cancel my connection. I have shared all information over dm.

  • Raman_Toshniwal
    Raman Toshniwal ๐Ÿ‡ฎ๐Ÿ‡ณ (@Raman_Toshniwal) reported

    @sabmittti @JioCare Please be inform all of you who is planning to buy new #JioFiber. Security deposit Rs1500 Installation charges Rs1000 Refundable amt Rs 500. Jio will pay you Rs1500 only in case you disconnect jio in first month. Looks like jio don't want long term customer. #jioFiberPoorservice

  • karthik_sonti
    karthik sonti (@karthik_sonti) reported

    @JioCare I don't have the ORN with me. Service id - SR0000189XS2 PH NO- 9043756126 CONNECTION - 299046961930

  • mitesh31289
    Mitesh Prajapati (@mitesh31289) reported

    @JioCare I visit customer for portability of my Vodafone pre paid number 9913353605 to jio post paid your system asking 500 depositOn which base you asking 500 deposit only I pay bill accordingly my plan plus prime membership fee 500 Rs depot is the schem of raising fu***ng fund

  • Iammohitvarma
    Mohit varma (@Iammohitvarma) reported

    @JioCare Hello today also not working please send me your executive to my address

  • _Mango_Aadmi
    เฅ เค˜เฅเคฎเฅเคฎเค•เคกเคผ ๐Ÿ‡ฎ๐Ÿ‡ณ (@_Mango_Aadmi) reported

    @JioCare internet is not working at pin code 370421.

  • ibnihayat
    Burhan Ibni Hayat (@ibnihayat) reported

    Good afternoon @JioCare Iโ€™ve completed to full fill my Service request as im in much need to get the network fixed ASAP kindly help out SR000018Z3OQ @reliancejio

  • ANANDSINGH2211
    ANAND SINGH (@ANANDSINGH2211) reported

    @JioCare Look,how the money can be credited to 3rd person account... I never received my money neither that's my account number.. You just ask your branch person who did this.

  • Chaudharilali
    Chaudhary lalisatya (@Chaudharilali) reported

    @JioCare @BaluBalaji37377 Waste Network in Jio Network @JioCare

  • Raman_Toshniwal
    Raman Toshniwal ๐Ÿ‡ฎ๐Ÿ‡ณ (@Raman_Toshniwal) reported

    @spsahoo369 @JioCare Please be inform all of you who is planning to buy new #JioFiber. Security deposit Rs1500 Installation charges Rs1000 Refundable amt Rs 500. Jio will pay you Rs1500 only in case you disconnect jio in first month. Looks like jio don't want long term customer. #jioFiberPoorservice

  • soubhadranag
    Soubhadra Nag (@soubhadranag) reported

    @JioCare @TRAI @DoT_India I have raised a request for closure of my jio postpaid account and jio is reluctant to do the same. They close my request immediately citing issue resolved. Please look into this.

  • abassjalali
    abassjalali (@abassjalali) reported

    @JioCare my jio fibre is down from 2 days Complained on same day Calling ur technicians from 2 days...no one is responding This is totally poor service If u people can't close issue then plz give me cash back I will install airtel fibre

  • Raman_Toshniwal
    Raman Toshniwal ๐Ÿ‡ฎ๐Ÿ‡ณ (@Raman_Toshniwal) reported

    @preetanshu1889 @JioCare @reliancejio Please be inform all of you who is planning to buy new #JioFiber. Security deposit Rs1500 Installation charges Rs1000 Refundable amt Rs 500. Jio will pay you Rs1500 only in case you disconnect jio in first month. Looks like jio don't want long term customer. #jioFiberPoorservice

  • Vishal29478614
    Vishal (@Vishal29478614) reported

    @JioCare Let's see how much time do you need to resolve a small issue. @reliancejio

  • jaagopyare
    jaagopyare (@jaagopyare) reported

    @TOIIndiaNews @reliancejio all jio users facing the worst network issues and call drop problem . its like shame using jio networks

  • ViveikR
    Viveik (@ViveikR) reported

    @JioCare it's more than 2days now,in our locality jio fiber is down,our office work is getting hampered,using jio fibre service from last 2 years,your service is getting pathetic,4 complaints from my locality is still pending, if it continue like this we all will shift to other.

  • Raman_Toshniwal
    Raman Toshniwal ๐Ÿ‡ฎ๐Ÿ‡ณ (@Raman_Toshniwal) reported

    @JioCare The above msg from jio was never disclosed at the time of taking new connection. This is responsibility of jio company that they give a receipt in such a breakout.

  • ThisISMahi06
    ๐™ผ๐šŠ๐š‘๐š’๐Ÿ’โฃ๏ธ (@ThisISMahi06) reported

    @JioCare Already This is Second Time..But didn't Solve my problem!!

  • Indianbynature2
    shivam (@Indianbynature2) reported

    First impression is the last impression....!! Jio is worst Jio is fraud. 8604504934 Ported from Airtel to Jio. But Jio executive didn't had over the new sim. Now he is also not handing over the duplicate sim. Jio executive - Amit Mishra mobile no - 7906077854 @reliancejio

  • HamdaniUbair
    Ubair Hamdani (@HamdaniUbair) reported

    Hello @JioCare i would like you to kindly escalate the service request SR000018YUCO with estimated fix time 24/02/2022 13:19 This connection stopped working just after few hours of me recharging with monthly plan. No technician visit has happened, nor i received any call. HELP

  • crazeeTweeter
    CrazeeTweeter (@crazeeTweeter) reported

    @JioCare sevete network issues, but jio is least bothered. Says network is good as per our records. Absolutely disgusting This is why you are loosing customers every day. Time to port out

  • Indianbynature2
    shivam (@Indianbynature2) reported

    Jio is worst 8604504934 Ported from Airtel to Jio. But Jio executive didn't had over the new sim. Now he is also not handing over the duplicate sim. Jio executive - Amit Mishra mobile no - 7906077854 @reliancejio @Airtel_Presence @DoT_India

  • KaushalMaderna
    Kaushal Maderna (@KaushalMaderna) reported

    Jio Services Are Worst @JioCare @reliancejio I'm Tweeting This Second Time.. I tried to do 666 recharge And With 133 โ‚น Jio Mart Cashback .. Recharge Got Unsuccessful And Also Now The Jio Mart Cashback Not Showing.. I Complained 2 hours Before but there is no response From Them.

  • ratheesh7
    Ratheesh Nair (@ratheesh7) reported

    @RelianceJioCare @reliancejio we are an enterprise customer with Jio SIP Trunk connection. The phone lines are not working since 3 days. Customer care numbers are not working. Multiple complaints over email and thru portal has led to no resolution.

  • A007sharma
    Ankush Sharma (@A007sharma) reported

    @JioCare hi we are facing very bad service from jii I have port my number on jio one month go. But I am face call dropped issue network failure issue also. Very bad service I am highly not recommend to everyone donโ€™t port your number on jio. ๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป๐Ÿ™๐Ÿป

  • Anshumanshahde2
    Anshuman shahdeo (@Anshumanshahde2) reported

    @shuvendukumar99 @JioCare @reliancejio facing same issue.

  • Vishal29478614
    Vishal (@Vishal29478614) reported

    Hey @JioCare it's been more than a month, my issue isn't resolved yet. I'm tired of following up. @reliancegroup @reliancejio #JioFiber

  • adhnan_rasheed
    Adhnan Rasheed K (@adhnan_rasheed) reported

    @reliancejio Have been trying to convert my jio sim into an esim for the past two days. I am supposed to receive and IVR call but the call comes whenever I am not available. Pls help ๐Ÿ™๐Ÿพ

  • HamdaniUbair
    Ubair Hamdani (@HamdaniUbair) reported

    @JioCare @reliancejio Kindly help I am really not happy with the service being offered as a Jio Fiber customer. SR000018YUCO. You will receive an update by 24/02/2022 13:19.

  • shreya_iiitv
    shreya (@shreya_iiitv) reported

    @JioCare I have done that Abhijit. Kindly look into the matter because it's been 3 days and now i expect nothing from jio Allahabad office support.@JioCare jio fiber not working and no complaint lodged since 3 days. Please solve ASAP.