Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Vasco da Gama, Coimbatore, Chhindwāra, Mumbai, Indore, Vadodara, Kolhāpur, Nagpur, Delhi, Chennai, New Delhi, Visakhapatnam, Bengaluru, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Vasco da Gama
|
Total Blackout | 4 hours ago |
|
Coimbatore
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prajjwal Nag (@prajjwalnag) reported@JioCare what's the point of creating a 24-hour 7 help line when I actually can't reach out to you on emergency
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ASHU π² 🌶️🪞🫎 (@he37z) reported@JioCare I am already a jio user but i have @airtelindia sim too where i am facing low signal in my area. If the team will not give reply or solve my prblm i will definitely change my number airtel to jio and i will give real feedback to my viewers and family to use jio instead of airtel
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Karan Parnami (@parnamikaran) reportedJioFixedVoice Number +911413567033. सर्विस रिक्वेस्ट नंबर SR00003DHKBH .. when your executive will come to solve the issue... Fed-up with your service... 2 days down no one is here to solve the problem @JioCare
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Akshay Sharma (@Akshaysharma_0) reported@airtelindia @Airtel_Presence @JioCare -just tell me if you provide better service then this... I will switch right away.
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Mithlesh R 🇮🇳 (@mithleshsharma) reported@JioCare Team, please raise a cancellation request and refund the money. Ur sales team is a fraud.. cancel it Never suggest anyone to use Joi services.
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ஐரா அரவிந் (@aravinda7895) reported@JioCare I wanted now Rs.888 plan how to change. Give me an resolution.
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Rakesh Singh Parmar (@rakeshsingh1115) reported@JioCare False claims won't solve ground reality @JioCare Your visiting team clearly informed us that range optimization from Farad tower DID NOT WORK and a NEW TOWER IS MANDATORY Do NOT close this ticket with false reports. There is more problem now than before. You have misguided
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Atul (@atulrathod123) reported@JioCare I got rid of JioFiber, stl jst wanted to let u knw, ur service is pathetic, ur on ground idiotic engineers never visit for a service request logged and ur escalation matrix dnt even hv otp confirmation to cross verify ur engineers visit, such a pathetic service system
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Krishna Pratap Yadav (@Sunny_GIGL) reported@reliancejio @JioCare We are tired of calling repeatedly about our Jio AirFiber issue, but it is still unresolved. We only receive OTPs and assurances, no solution. Please send a technician and fix it urgently. #JioAirFiber #JioCare
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ANIRBAN (@Ni7264) reported@JioCare All ready share, but last six days jio fiber not working
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Kumar Parveen (@kumarparveen767) reported@reliancejio Ambani Sir, Order 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 354 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.
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Y.S Consultancy (@RAHULMO93227670) reported@reliancejio @JioCare @reliancegroup Since yesterday there is no jio network and we are blocked to make any calls, nor any incoming call is being received. Immediately resolve the issue else by tomorrow we will port out in mass
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Afjal Sama (@Afjalsama55) reported@JioCare Please stop sending troubleshooting instructions and send a technician to my home urgently. I need the service restored as soon as possible. Kindly confirm the technician visit date and time.
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Sid (@the_sidhdharth) reportedHello @TRAI I sent PORT from my @JioCare number but i am not getting UPC.. Please help
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AAKASH👀KAPIL (@aakashkapil01) reportedHi, @JioCare @reliancejio I'm facing a poor network on my phone since yesterday. I literally getting 1 band of network out of 4 in my room and most time my phone keep searching network. There is very poor signal due to which I'm unable to use internet and even call someone. Kindly fix this ASAP.
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Khabren24_Alok ji (@AlokPan11256306) reported@JioCare This problem persists 24/7; it is not limited to any specific time. We have been consistently reporting it.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare One new employee has reported his attendance - Sukhmeet ! No change in status, however Green Light in Router box since yesterday ! Services down since yesterday 1.30 pm even after recharge completed !
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Kedar Deo (@kdeo0906) reportedThe service provided by @jio_fiber @reliancejio is horrible. The support is very template based.
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Apoorva Sheth (@sheth_apoorva) reported@JioCare @reliancegroup @reliancejio ..by forcing me to repeatedly type same questions over & over again, both in this tweets above & on emails. What type of illiterates have been hired in the JIO Customer Care team with nobody to supervise them. Not answering my query sent repeatedly on emails after emails &..
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Afjal Sama (@Afjalsama55) reported@reliancejio My Jio AirFiber service has been completely down. Water has entered the cable/PoE connector coming from the rooftop antenna to the router, apparently causing a short circuit. I have already completed all troubleshooting steps, 1/2
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reportedReopen Service Request SR00003CLX6F (No. 7059212786). Facing continuous no network issues since 30th Dec 2025. Closing the ticket without resolving the coverage problem is unacceptable. Please fix this network issue immediately and provide a clear timeline! @JioCare @nch1915
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dinmr (@dinmr2k) reported@JioCare The issue is still not resolved, pls return the amount I paid so I can opt for a better internet service provider like ACT or Airtel.
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Bhagya Sharma🌹 (@bhagya0070) reported@reliancejio @reliancejioCare Worst service! Ordered JioHome in Guwahati & paid on 6 Aug. Technician was scheduled for 11 AM on 7 Aug but arrived at 3 PM, then said no slot available for my building and its 3 days since Order ID: N00001F1S666 #JioHome #Jio #Guwahati
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Ruchika Ahuja (@InsightsGenX) reported@jiocare Very inconsistent network which is giving speed of 0 to 200 kbps, alternating every other minute from 0 to 5 to 10 to 60 to 200 and then back to 5 and so on. One arrow is there at a time. Lte to lte plus to 5g switching every other second. Is this your service? @TRAI
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Karan (@karandiary) reported@JioCare Sent you mobile number.. @JioCare @reliancejio kindly send help, I'll give you my location/address where the airfiber is located, kindly send a technician to change the cable or fix the problem asap.
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ASHOK VEMULAPALLI (@ashuvemulapalli) reportedDear Jio Customer Care Team, I am writing to bring to your immediate attention a very serious incident involving extreme negligence and unprofessional behavior by the staff at your Punjagutta branch. I visited the Punjagutta Jio office to get a replacement for my existing Jio SIM card. However, the store manager, Mr. Kishore, demanded extra money to issue the new SIM. When I pointed out that a SIM replacement is either free or costs a maximum of ₹50, he rudely brushed me off and told me to come back tomorrow. When I asked why it couldn't be issued immediately, he claimed my SIM number was not visible in the system—without even checking. He then insisted that I either complete a ₹350 recharge on the spot or pay him extra money under the table. When I confronted him about this improper behavior, he arrogantly replied, "Go to Mumbai and complain to Ambani if you want." It was only after I took a strong stand and firmly questioned his conduct that he finally processed and issued my SIM card. Why is Jio showing such gross neglect toward its customers? I request you to take strict disciplinary action against the staff involved for their unacceptable attitude. Please investigate how many other customers are being forced to pay extra money for SIM replacements at this branch. I strongly urge you to review the CCTV footage of the store to verify this incident and take necessary action. @reliancejio @JioCare @JioDigitalIndia
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Sumit Sharma (@SumitKu15664884) reported@JioCare It has been more than the promised resolution time but there is still no solution to my service request SR00003DKKS9. The issue remains unresolved despite the complaint being registered. Please take immediate action and provide a proper resolution without any further delay
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Dhruva Wani (@Dhruva_wani_17) reported@JioCare It has been almost one and half day the issue has not been resolved @JioCare
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Dhruva Wani (@Dhruva_wani_17) reported@JioCare How am I going to work with mobile data and how long Issue is not getting resolved @JioCare
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Aseem Aggarwal (@aseemagg1) reported@jio_fiber @JioCare @reliancejio JioFiber not working from last 2 days and multiple SR raised. Number 1203564407 What is this service?