Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Salem, Bengaluru, Ludhiāna, Guwahati, Agartala, Hyderabad, Nagpur, Mumbai, Bhopal, Bhubaneshwar, Chhindwāra, Jamshedpur, Lucknow District, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 29 minutes ago |
|
Salem
|
Phone | 1 hour ago |
|
Bengaluru
|
Phone | 2 hours ago |
|
Ludhiāna
|
Internet | 3 hours ago |
|
Bengaluru
|
Phone | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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K. (@kapilx88) reported@JioCare Why don’t you take any action on those **** service engineer? Ig you should take it serious for this absolute worst service they are providing. I’m facing this issue since installation but yet no resolutions. Just scheduled only. I took this connection for stb. Please 1/2
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The Kingslayer (@iemmanu1508) reported@JioCare @reliancejio Very poor network coverage in Sulur, Coimbatore - 641402 for the last 3 days. Network was down for 3 hours on Friday, and since Saturday only 1 signal bar is available. Please investigate.
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Shahnawaaz (@shahnawaaztwit) reported@reliancejio Worst network even in main town of samastipur pathetic internet #InnovationAtJio my foot
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Bhuvee (@Bhuveeewrites) reported@JioCare Okey so I am here after 11 days. The update is " the sim isn't delivered, cancel or refunded by jio. Multiple complaint unsuccessful. Still getting same delivery text which is totally unbelievable. Can someone recommend a another solution @JioCare @jagograhakjago
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umasankar (@umasankar) reported@JioCare finally today also you couldn't fix the issue...
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Bhupendra Singh (@buppiqc) reported@JioCare hi my name is bhupendra singh from dehradun, I upgraded my net connection to set top box on 12-6-2026... number is...1353533094...I requested to install the set top box on 15-6-2026 between 10 to 11 AM. No one came, no phone call from their side. Is this the service?
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Baiju Kumar Roy (@bikkyroy) reported@JioCare What nonsense are you talking? I am facing extremely call drop, slow broadband from jio fiber, ott not working etc. Why don't you speak me ? As i am trying to call you on your stupid toll free no. But you are disconnecting the phone call after being pressing 9 to speak
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Deepak Kaushik (@deepkaushik570) reported@JioCare live tv+ is not working...,no solution till now. I have contacted 10 times to ur customer support.
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Er.JAIPRAKASH SAHU (@jaisahubjp) reported@JioCare Hello Team, Earlier my order was showing Order In Progress, but now it shows no order found. I have also not received the SIM yet. Kindly check and resolve this issue. Order ID N00001DX82BA
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Aakash Thakur (@skypahadi) reported@JioCare i have shared all the necessary details in the dm kindly provide ne resolution ASAP. It is really very pathetic that its been 2 months that u haven’t shared the refund yet
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Vikas Lohar (@vlohar) reported@JioCare i complaint my jio fiber is not working from last 2 days. SR000038DWRB this is my service request number. No one has came to solve the problem. If you take this much of time to resolve the complaint then whats the point to use jio fiber. I can use bsnl fiber service.
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Subhajit Malakar (@SuvojitSubhajit) reported@JioCare Still having internet Problem at Mira Plassey. Pin - 741156
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aakash (@sky_dca) reported@ViCustomerCare voda is doing fraud. please urgently help me .... @JioCare and @airtelindia r premium
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desi style (@vedtiwari18) reported@JioCare still not resolved ... extream poor service 🤬🤬🤬
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K. (@kapilx88) reported@JioCare refund my money and cancel the connection cuz I don’t wanna face this issues nor I have time to call again and again for just being scheduled and no actions taken.
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KUSH KUMAR (@kumarkush) reported@JioCare As Stated earlier I am no longer interested in Jio Fiber, I have applied for other fiber service provider, you can keep my security money, it will make ambani a trillionare
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Sha_sing (@shasing_) reported@reliancejio @JioCare How many more hours,days,weeks,months will I have to wait for your team to get in you h with me for my tower installation query...I mean I didn't knew that you guys are so determined to ignore this problem.
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Adv. Atul Upadhyay 🇮🇳 (@IAtulU) reported@JioCare , @MIB_India , @_MukeshAmbani I'm very disappointed and upset to inform you that Jio's 4G and 5G services in my area is very poor. I don't get any solutions when I talk to customer service, but I get vague answers about technical issues. Try to fix it ASAP
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Shishir Rakshit (@shishir_rakshit) reported@JioCare Really such a pathetic service despite informing multiple times still facing network 🛜 issue, the speed has reduced, network is disappearing completely multiple times in a day, call drop issue. And you say the here is good coverage in this location.
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dhanraj🌱 (@baniyapromax) reportedHow does one even contact @reliancejio or raise a complaint? There is absolutely no way to call the customer service. Pathetic. The service is down from last 4 hours and no update on it yet. Pathetic. @reliancejio @JioCare
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Jeevan Kumar Yalla (@yalla_jeevan) reported@JioCare Worst it has been one week they took money but installation was not done. If you can't even do installation why take money before even process starts. Technician promised on Friday got an appointment message on Saturday that it will be done but no one came.
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Ajay Kumar (@AjjuSonkhle) reported@JioCare @JioCare Are you even reading the complaint? The issue is not internet speed, the connection has been completely down for days. Sending irrelevant template responses only proves that the complaint has not been properly reviewed. This level of support is unacceptable.
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Chezhiyan (@thechezhiyan) reported@JioCare my location very worst mobilephone network, daily very disappointed.
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Ashish (@AshishY42492142) reportedJio network has been terrible since yesterday. Constant connection problems and no proper internet. Really disappointed. Please fix this ASAP.@JioCare @reliancejio
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Sunish Rai (@sunishrai) reported@JioCare Did not get any resolution
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Divakar Singh (@Divakar83167727) reported@JioCare What is this formality? You are already aware that there is a network issue, and it’s not just an issue—it’s quite poor service. Could you please check and resolve it? I have already provided all the details under the complaint ID.
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Shrikesh Shah (@shrikesh1984) reported@JioCare How can possible Vodafone idea and airtel give full network??? I think jio is poor company then other
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Gaurav Shukla (@shuklaagaurav) reportedfacing constant issues while using the internet. I am unable to get through to customer care either. Please look into the complaint number SR00002LUBLY @reliancejio @JioCare
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nick (@Nick_N_Shah) reported@JioCare Habiba, Ishveen, Smit or anyone can you guys pls help. I had paid 1500 security+ 1000 installation = 2500 in my earlier prepaid plan I only got 750 refund yet can you create new or update SR000038G39V for the issue and images of receipt of prepaid payment from DM thanx
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Sourabh Singh (@_singhjee_) reportedHi @reliancejio @JioCare SR00002LTTUK Can you please do the needful, as your representative is not taking it seriously. Maybe you can resolve this issue asap. @nch1915