Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kolkata, Jaipur, Bengaluru, Kallakkurichchi, Mumbai, Guwahati, Ahmedabad, Srinagar, Indore, Chennai, Dimāpur, Chhindwāra, Jamshedpur, and Hosūr.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Jaipur
|
Internet | 2 hours ago |
|
Bengaluru
|
Phone | 2 hours ago |
|
Kallakkurichchi
|
4 hours ago | |
|
Mumbai
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh Choudhary Hudda (@DineshC12181523) reported@reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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John Connor⏺ (@djsattu4) reportedHow low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio
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MaheshRudra (@ursMaheshRudra) reportedWorst signal @JioCare 😭😭🙏🙏
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.
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Aditya Kumar (@archik_adii) reported@JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio
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Dibyendu K Das (@dibyendu_das) reported@ad470956 @reliancejio Not router issue, Fibre cable issue
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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mahesh k (@mk2722372) reported@JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)
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Abhishek Yadav (@yabhishekhd) reported.@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”
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Jaychand Maurya (@JAYCHANDMAURY88) reported@jiocare jio 5g speed is very poor pls speed up now ...
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Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
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John Connor⏺ (@djsattu4) reported,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare
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eva (@evabuilds) reported@JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this
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Sagar Rai (@S_a_g_a_r_r_a_i) reportedSo now even the support system of @JioCare doesn't responds on any platform , nice , better I should switch to other platform
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Sumit Talwar (@sumittalwar) reported@JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?
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srigopal1992 (@srigopal1992) reportedDay 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support
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Kunal (@kunalmeena57) reported@JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue
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Kundan Singh (@blu476) reported@JioCare 1. Called party numbers-8210492002 & 9334636341 2. Latest date when issue faced: 02 Sep 2026 3. Latest time of issue - 1600 Hrs 4. Handset - OnePlus Nord CE 3 I am facing major issue with internet connectivity.
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Adarsh (@Arsh_32) reported@RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!
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Anshu Raj (@anshuraj08) reported@JioCare My JioFiber has been disconnecting since 26 August despite multiple technician commitments. The request was wrongly marked “Resolved.” Please escalate and arrange immediate resolution. SR00003FFU7X #Customerrights #falseclaim #cheating
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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Nitesh S. Koushik (@Sinu002) reported@JioCare Okk, take your time but maintain your lower order employees who have no sense how to deal with customer. I'm from Mau district in Uttar Pradesh. Village Deoriya khurd Post Tekai tahsil mohammadabad Gohna pincode 276402. Contact number 7060112363
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martian (@flyme2mars) reported@poteto @ChinuKabi there is a problem with @reliancejio. grok bot is not working when i connect my mac to jio hotspot or now the android app.
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio
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Ram N (@ramnaga94) reported@JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?