Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Kanpur, Bhopal, Pune, Bengaluru, Chhindwāra, Cochin, Agartala, Delhi, New Delhi, Morādābād, Thāne, Latur, Nashik, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 52 minutes ago |
|
Kanpur
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 4 hours ago |
|
Bengaluru
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna Tripathi (@Kriish_tripathi) reportedHi @JioCare, my 5G speeds have been stuck at just 200-300 kbps for the past 20 days. Despite multiple complaints, there has been zero resolution or improvement. Extremely disappointed with the service. Pls fix the internet asap. @reliancejio
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Nikhil Goyal (@NikhilG41695705) reported@Nishikant_34 @JioCare Yup same issue for me
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Abhishek Mishra (@Abhishek2020202) reported@reliancejio I booked Jio No. 9267096369 on Friday, verification done but your delivery agent has not delivered SIM for 4 days. Saying Aaj-Kal daily. I want immediate cancellation & full refund. Worst service. #Jio #ConsumerComplaint UP East Lucknow.
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चन्द्रदीप सिंह (@chandradeeplko) reported@JioCare Hi team today recharge done in evening through MyJio app for my family number still plan not activated and no msg rcvd on the concerned no. Urgent support required.
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Rishabh Gupta (@fordreams_) reported@JioCare We register a complain, smone comes, tells my parents we should install a new connection and close this one, why? Coz he would get some commission out of it, right? Else he would ask for an OTP to close the same, saying that its some central issue! This is ethics? @reliancejio
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Su🅱️iN Stanly (@Keralite1234) reportedWorst customer service experience with @reliancejio. Paid the full amount for Jio TV/STB on Sunday, but even after several days, the request is still stuck at “Assigning an engineer” with zero proper updates. No communication, no clear timeline, nothing. @reliancejio @JioCare
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Hardy 😎 (@hardy_roy36421) reportedSorry @reliancejio I joined you're network. Because of I'm SRK Sir. Now I'm left you. It's time to join VI.
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Nikhil Goyal (@NikhilG41695705) reported@JioCare The screenshot I've pasted is after tracking the order only!!!! Everyday it's getting rescheduled, just cancel it and process my refund
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Aswini mishra (@MishraAswi13755) reported@reliancejio In TNGO secretariat colony, there is low to no mobile network since afternoon. It's difficult for all communication. Please fix it ASAP.
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Suhas Patil (@suhaspatill) reported@JioCare Why your customer team telling lie for installation no seriousness..i have already paid booking amount as well..still facing issues.. and not getting resolution.
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Firoz khan (Mr.Khan) (@firozFA07) reported@JioCare I have been complaining about this Jio AirFiber outage for the last 15 days straight, and your absolute negligence is beyond frustrating. Is this the kind of pathetic "priority" customer service Jio is known for?
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Er Manpreet Singh (@manpreets308) reported@JioCare @JioCare I am from same background in know what we can do you just lock a complaint and send it for your field support team to do DT&Rf survey they will fix my issue
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𝕁𝕨𝕖𝕝 ℍ 𝕃𝕒𝕤𝕜𝕒𝕣 🇮🇳 (@jwellaskarIND) reported@reliancejio Are rural customers less important to Jio? We need proper internet speed and reliable connectivity—not empty promises. Please stop ignoring the network problems in our village and fix the issue immediately. We pay the same. We deserve the same quality of service. FIX IT NOW!
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Dilipbaashha (@Dilipbaashha) reported@jitendraverma__ @JioCare My jio fibre connection wire break out near home yesterday at 3.30 pm still now no one responded and issue also not solved,after raising complaint still now no engineer assigned for this issue
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Virendra Vishwakarma (@veerv38) reported@jiocare I am using jio sim since 2015 but this time your network is very very poor in my area, your network is as like as pakistan cricket
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K R Sathya Narayana (@KRSathyaplni) reported@JioCare I raised the request for relocation on 22 August stating I want it to be done on 29 August. Till date I get the same response of saying your request will be addressed. zero transpareincy about the reason for the delay or the resolution timeline. Frustrating experience...
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Abhishek Mishra (@Abhishek2020202) reported@jiocare I booked Jio No. 9267096369 on Friday, verification done but your delivery agent has not delivered SIM for 4 days. Saying Aaj-Kal daily. I want immediate cancellation & full refund. Worst service. #Jio #ConsumerComplaint > Location: UP East @reliancejio @JioCare
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Santkumar - An Author (@Saantkumar) reported@JioCare @TRAI Jio has been rendering very poor services. Shocking, deteriorating and maddening experience. Jaunpur, Kerakat, Kanaura 222148
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Devesh dwivedi (@Deveshd66252711) reportedDear @JioCare, my complaint remains unresolved. Your representative, Prakash, contacted me and took my location, but is now ignoring me and taking no action. Please look into this urgently!
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Neeti (@neeti_pokharna) reported@airtelindia @Airtel_Presence why does it take you forever to resolve complaints in Kota city? Whenever there is a network issue at my parents, it takes 15+ days to resolve. Can you try and be faster? @JioCare why don't you take over the segment? #Disappointed
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Shashank Tripathi (@Shashan47905317) reported@reliancejio you are worst @_MukeshAmbani please stop irrelevant loot in the name of 5G telecom service to provide 1G telecom service @airtelindia if I port my number in your Whats is best offer and service you can provide
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Gautam Sharma (@gautamsharrrma) reported@reliancejio @JioCare I’ve seen thousands of posts on Twitter about Jio failing to provide services on time. We should all raise our voices together against this poor service and demand accountability from Jio.
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Product Master(Ajay Kumar) (@productmaster_) reportedI was been discharged from Reliance Jio and complained on Samadhan portal but no action from 2 years very bad till now Complaint no.:- 3007202676370 3007202676412 109202645397 @narendramodi @reliancejio @mansukhmandviya
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Manoj (@14trinity) reported@JioCare Habiba no update yet and I believe you guys cannot resolve the customer problem #scam
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mr laugh (@pjmlovegalore) reported@JioCare useless customer care service! my jiofiber has been down for 4 days and calls have been unhelpful. 1st the complaint was closed without resolving and the next calls are just false promises that services will be resolved at 12 am.
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Arun Sah (@ArunSah64130863) reported@JioCare Shared details in DM please check either resolved this immediately or you are forcing customers to switch to any other sim company network
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BHUMI (@Bhumika_2024) reported@Anuradha_002 @reliancejio This is the biggest problem that Jio company is unable to understand.
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Rohit Patil (@rohitd0345) reported@jitendraverma__ @JioCare Good decision they are providing worst experience
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AA-VK MUTUAL 👑🐉 (@rajesh_vajrapu) reported@JioCare Still the technician is same when i try to contact that particular technician he is saying i am in a vacation I don’t know about these service requests if in case they don’t know why should you guys hire them i want quick resolution my work is pending from morning onwards
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SUDDU GOSWAMI (@suddukumar) reportedI've been calling customer care for 15 days, but I haven't heard back yet. Jio's service is terrible. The network is rubbish. The internet hasn't been working for 15 days.He says on X to send a private message, but there is no response.@JioCare @reliancejio