Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 1: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Mumbai, Meerut, Dehra Dūn, Ahmedabad, Shillong, Pānīpat, Pune, Chhindwāra, Bhopal, Kolkata, Chennai, Ludhiāna, Hyderabad, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 20 minutes ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Meerut
|
Wi-fi | 3 hours ago |
|
Dehra Dūn
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Shillong
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tanishq Bansal (@Tanishq58893624) reported@JioCare what the hell network service u provide in bhawani mandi no 5g network inside my house and even 4g network doesn't work and other service providers like airtel networks are well within reach in our home and fully functional with 5g network pls improve the network.
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AMBER Rateria (@mbrrateria) reportedI request prompt attention and immediate resolution to this matter. If this continues, I will be forced to escalate the issue further and reconsider using your services. Kindly treat this as urgent. Service Request No. SR000034M995 @reliancejio @JioCare
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u-day G (@udaypratap18679) reportedSerious data security concern with Jio. OTP was taken during field visit. After that, unknown device (A059) login appeared on my Google account. No proper response despite multiple follow-ups. @JioCare @reliancejio @DoT_India
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Desi_musk (@TweetergaDash) reported@JioCare The worst service i am getting since months. No one is responding.
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NAVEEN DAILA (@Naveendaila) reported@JioCare @reliancejio Very bad network coverage of jio in a capital city like New Delhi, it’s very disappointing , it feels like now they are selling their jio fibre services by reducing network connectivity…. It’s been 4 month same issue in my location Very disappointing 👎🏻
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Purav Joshi (@purav10980) reported@JioCare ,pls update or else clear your intention so I closed it from my side, very pathetic, poor, unethical and unprofessional approach.not a single call, massage, mail revert on refund only general repeat reply on twitter.
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Suresh Kumar (@surek1984) reported@JioCare Very bad experience, your app not showing correct details and the technician is not interested in coming to this place also they are denied to come i think
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Yatharth Sharma (@Yatharth_Sharma) reported@JioCare what is going on with jio fiber internet in Chandigarh? It’s down again? 2nd time in a month.
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Sthitpragya (@sa_nimavat) reported@JioCare Technician visited my location twice, they know how bad the scenario is here, since many months I have been complaining. Still, not taking any appropriate action or they might not have knowledge how to resolve this issue or they might not like to provide proper service.
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Pramod Kumar (@_pamm0) reported@JioCare @reliancejio By mistakely I recharged my father's phone with a wrong plan using 3rd party app. Its an upcoming plan, help me reverse it.
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MAHADEV CHHANGA (@MahadevChhanga) reportedThis is to raise a very serious complaint regarding the extremely poor network coverage in vill.-Dhaneti,Kutch,Gujrat-370020. For the past several months @JioCare in our area has been suffering from no proper signal, frequent call drops and very slow internet. done MNP by me.
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Warrior (@oopsDidithurt) reported@reliancejio @JioCare Jio wifi is down again.. This is second outage in less than a week
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Rawat bhai (@Rawatbhai141619) reported@JioCare @airtelindia Mere area (Bihar, Thalhi Kushmar) me network aur internet bahut slow hai pichle kai din se. Please jaldi fix kare.
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Karan (@your_karann) reported.@reliancejio @JioCare 80+ HOURS outage in Naubasta, Kanpur (SR000034KMEF) and still NO resolution. This is complete negligence. No ETA, only copy-paste replies. My work is severely impacted. As per TRAI regulations, outages beyond 24hrs require compensation.
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महेंद्र. (@HinduMahendraa) reportedJio services are extremely disappointing lately. Frequent network drops, slow internet speed, and poor customer support — this is not what users expect in 2026. No. SR000034QWCR Kindly look into this issue urgently. @JioCare @jio_fiber
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IFRAN YT FF (@IfranFf4089) reportedHello Team Jio, I want to report a misuse of a Jio SIM by a host who is operating it for non-recharge activities, Kindly investigate this issue and take appropriate action to ban or block the host. 56.228.9.11 proxy 56.228.5.114 proxy @reliancejio @JioCare
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Hitesh (@_HitesHsharma_) reported@JioCare Dear shraddha it was told to me that it would take around max 7 days for refund after cancallation. So I think I had wait enough alredy kindly tell me the exact date or time when I would support to get the refund Pl.
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Amrinder Singh (@Amrinde99569847) reported@JioCare How much time it will take to resolve the issue in west delhi uttam nagar area
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Vishva Gnanasekaran (@Vishva7871) reported@JioCare Refund for my cancelled AirFiber order (08.04.2026) is still pending even after multiple follow-ups via email and tweet (Apr 22). No proper response yet. This is poor service. Kindly process refund immediately. Registered Mobile Number: +91 97510 16226 worst ever service
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Hafiz (@Hafizk7507) reported@JioCare really i am regretting alot for did this mistake ..( taken service from jio )
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सुमित चपराना (@Sumitgurjarrr) reported@JioCare bad network jio sim or jio air fiber
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Sarang Bhanage (@bhanage_sa29466) reported@reliancejio @JioCare you’ve such a poor network in Goa. At MOPA couldn’t pay by UPI after several attempts. At Marriott Miramar, it’s even poorer. Couldn’t even make calls from most of the places. Btwn, Airtel works just fine. Time to port! #poorJio
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Aman deep (@aman_54541) reported@JioCare Very bad 😞
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Ashish Kanodia (@AshishKanodia2) reported@reliancejio @JioCare complaint launched at 9.20 AM for Jio fiber. No update , neither service engineer assigned. Call centre not reachable...What a pathetic service!!!!!
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No Mayo (@08nomayo) reported@reliancejio @JioCare my jiofiber is not working for 4 hrs. Router is showing red blinking lights. Tried all troubleshooting methods give in Jio App. Unable to contact customer service on your 18008969999 helpline number and via Jio App. Unable to raise service request. Pls help.
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Himanshu Rathore (@Himansh13580778) reported@JioCare I have already done this more than 30 times. It’s been more than one month. Ab to man jao tumse nahi ho rha issue resolve kyu mere khoon khola rhe ho. Kya chahte ho mujse.
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Bits Ravi (@BitsRavivrtl) reported@JioCare @reliancejio on the decline A service started so well, ticked every box with respect to quality of service or cost or quality of support. But in just 10 years, things have begun falling apart and the whole system is crumbling under its own weight Mobile network is patchy, home internet is slow and intermittent, support is almost non existent - you keep breaking your head with a useless bot without getting a resolution. Is this how big brands are made? Sorry but this does not meet our expectations.
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ritesh aggarwal (@Incohbeing) reported@JioCare Hi Tanya, soon doesn't define a timeline. There are TATs that need to be maintained. With such generic language it doesn't give confidence to the customers. Define a resolution timeline and stick to it rather than moving the appointments ahead everytime.
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Nitin Gupta (@nitin_nits) reported@JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.
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Nitin Gupta (@nitin_nits) reported@reliancejio Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.