Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/12/2026 04:15

February 12: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Pune, Chennai, Gobārdānga, Mumbai, Hyderabad, Kolkata, Bengaluru, Ludhiāna, Indore, Vadodara, Nagpur, Noida, Panaji and Pathanāmthitta.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaPune Wi-fi
IndiaChennai Total Blackout
IndiaGobārdānga Internet
IndiaMumbai Internet
IndiaHyderabad Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mahendra7857 Mahendra Gupta (@mahendra7857) reported

    @JioCare here internet is not working since last night. Pleaselook into the matter.

  • prtm026 Pritam Saha (@prtm026) reported

    @reliancejio @JioCare Most worst fiber connection in india.... No coustomer support.... If we call customer care then 22min totally loss... Pls take necessary action

  • kamal_indalia Kamal (@kamal_indalia) reported

    @JioCare Hello Jio , From few days phonepe is not working in my area.And at the same time I have also heard that jio has blocked phonepe's SNI server so they are not able to run properly So we are requested to restart the blocked SNI server of phonepe in Rajasthan.

  • toshika_bajpai Toshika Bajpai (@toshika_bajpai) reported

    @JioCare @JioFiberVoice @reliancejio want to shift my fibre connection from karnal to kanpur but it's not allowing. I hv already paid for 6 months and used connection only for 2 months. Help!

  • Mbj_Tiger MBJ TIGER 🐯 (@Mbj_Tiger) reported

    @JioCare not able to connect with 198( customer care number) from my mobile number. I don't know what is the reason. Please fix it as soon as possible. Kindly DM me so that I can share my number with you.

  • ChokshiYash Yash Chokshi (@ChokshiYash) reported

    @JioCare So since 2 months you guys are saying the same thing and we just have to hang on? You guys manipulated and asked to cancel port out request and yet you don’t attach the welcome offer

  • SamratShinde2 Samrat Shinde (@SamratShinde2) reported

    @JioCare I do not want to sound rude to you, but if the so called favorable conditions were not there my download speeds would also have been impacted!! it's the uploads I m concerned about. I know for the fact that telecom operators do at times cap the upload stream at times.

  • ComputerSubhi Subhi Computer Technology (@ComputerSubhi) reported

    @reliancejio Last 4 months I have been requesting for immediate help of 25 lakhs Rs to pay off a debt I took to save my business that failed badly due to Covid. Lost everything that I earned, I am penniless, I want your help to start my life afresh, Please help, will repay back.

  • KhanMdUzair1 Khan Uzair (@KhanMdUzair1) reported

    Very poor and worst network of Jio reliance company now I think I'm wasting my money in Jio Reliance It is time to port @reliancejio @JioCare

  • Manishsoni7412 Manish soni(अखिल भारतीय विद्यार्थी परिषद्) (@Manishsoni7412) reported

    @JioCare last month 5g lounch in my city but now I can't access 5g service. My 5g ready device. Also recharge 239 above and 5g covered. But i can't access. When I get jio welcome offer. Please jio provide me 5g service. My number is 9694073506

  • sutradharkdilip DILIP KUMAR SUTRADHAR (@sutradharkdilip) reported

    @JioCare Problem is in every corner of Guwahati.

  • sankar86r Sreesankar.R (@sankar86r) reported

    Finally I’m taking decision leaving JIO after terrible experience @reliancejio @JioCare thanks for everything.@airtelindia Joining today.I still have 5m valid plan.But basic calling function itself failed at JIO so no use.

  • fun2ssssss Fun2sss (@fun2ssssss) reported

    @JioCare Hi dear how long will it take for 5G service to be fully operational in my area? If you have any information please let me know only then I will recharge my number otherwise I will port it I have already sent you my complete address and location of google map,

  • ShibaBehera8658 Shiba Behera (@ShibaBehera8658) reported

    Hi my @JioCare I still didn't get your services 1 month reason of disconnected electricity to tower How long will you take action. My father is not Dasratha and I am not Lord Rama, he didn't send for 14 years in jungle don't make me feel as Lord Rama. give us ur service soon.🥲

  • samadhiyavijay2 VijayKumarSamadhiya (@samadhiyavijay2) reported

    @JioCare @rohangowda Very cheap services of @reliancejio never recommended to use your services. Shameless people always ask what is my concern concern while how much time I have shared all details with you. Worst experience with your shameless services.

  • Batdots Kavita Batra #माँ_की_परछाई🇮🇳 (@Batdots) reported from New Delhi, National Capital Territory of Delhi

    @JioCare I'm old school. Integrity Loyalty matters. I stayed @airtelindia even when @reliancejio ambushed the 2 main operators customer base with free offers. I come with some attitude of a spoilt brat too. If you have the courage to match, only then touch me.

  • BHASKAR_GURU बृजेश (@BHASKAR_GURU) reported

    I have been struggling with very poor internet speed even at 1:50 am @JioCare

  • oorkodangi ஊர்க்கோடாங்கி (@oorkodangi) reported

    Right now maximum uploading speed 37kb/s and downloading speed 104kb/s. few months back your network was good now becoming worst. You increased the tariff prices and decrease the your network signal quality Hello @JioCare when will you expand your network in this location

  • AdarshAk7777 Adarshsatpute (@AdarshAk7777) reported

    @JioCare I've waited long. How much should I wait more and why I should use JIO others are giving me 5G network now then why jio. I've trusted JIO but really it taking too long now. No actions or any steps are taken by you till now. Don't promise such things

  • A1402096 Abhijeet kumar Singh (@A1402096) reported

    @JioCare my data is not working since 2 days!!

  • haripal_dhayal Haripal singh dhayal (@haripal_dhayal) reported

    @reliancejio Bed network

  • g_jhaveri Gaurang Jhaveri (@g_jhaveri) reported

    @vivekkansara @JioCare They r there but not there wala problem hai unke saath..

  • Ashutosh_abcd Ashutosh आशुतोष (@Ashutosh_abcd) reported

    @reliancejio @JioCare unable to visit any site except Google and YouTube. Logged the complaint but no resolution.

  • kaustubh_lipare Kaustubh Lipare (@kaustubh_lipare) reported

    @kingkaruna @JioCare They will not understand your concern. They are just dumb robots who only copy and paste the same scripts to every problem.

  • shahprateekd SPD  (@shahprateekd) reported

    @JioCare 3 moths se if you can't do a compatibility check then what service are your offering @Sunny_S_Gandhi

  • FarmerFunde Vasant Chaudhary (@FarmerFunde) reported

    @JioCare All the villages have gone digital but still there is no mobile tower in my village sir the internet is so slow as if the speed is 2g so please install a new mobile tower in our village as soon as possible

  • Ashik0fficial_ Ashik (@Ashik0fficial_) reported from Uzankuri, Assam

    @JioCare jio 5G unlimited free data is stopped? because I got 5G network but data is not running and SMS is coming that 100%data is exhausted. What happened 😔

  • kaustubh_lipare Kaustubh Lipare (@kaustubh_lipare) reported

    @K_D_SATHVARA @JioCare @JioCare doesn't understand what issue we are facing. 5G only works with Airtel on Pixel 6a as of today.

  • ShibaBehera8658 Shiba Behera (@ShibaBehera8658) reported

    Hi my @JioCare I still didn't get your services of 1 month reason of disconnected electricity How long will you take action. My father is not Dasratha and I am not Lord Rama, he didn't send for 14 years in jungle don't make me feel as Lord Rama. give us ur service soon.🥲

  • CSLokesh3 C S LOKESH (@CSLokesh3) reported

    @rohangowda @reliancejio @ViCustomerCare But Jio network problem and service is very worst