Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dhanbād, Vadodara, Jaipur, Sūrat, Indore, Mumbai, Allahābād, Chhindwāra, Hyderabad, Chennai, Bhopal, Kolkata, Thoothukudi, Ahmedabad, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Dhanbād
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 3 hours ago |
|
Jaipur
|
Internet | 6 hours ago |
|
Sūrat
|
Internet | 7 hours ago |
|
Indore
|
7 hours ago | |
|
Mumbai
|
Wi-fi | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akash sharma (@akash0734) reported@reliancejio @JioCare Now you raised another Req id What you trying to do here..?? Dear Customer, Service request no SR000037AL8J has been raised in your account. You will receive an update for this request by 2026-06-02T20:17:50. To track the status of your service requests at your convenience.
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Manish Agarwal (@iammanish53) reported@JioCare I have been repeatedly trying to contact the people involved in my KYC and installation, but no one is taking ownership of the issue. Responses have been rude and unprofessional. If a service cannot be delivered, it should not be promised. Very disappointing experience.
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Sundara Pandian P (@_sundarapandian) reported@JioCare very bad.... refund still not credited. You are following very unfair practices.... really frustrating ... Really can't Rely on Reliance Jio 😡
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Manish Roy (@manish_roy7) reported@JioCare HIi jio care Team... Now help me naa...What happened? Check DM ASAP...
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kiran chaudhari (@k_i_r_a_n_5_4_5) reported@JioCare Hi Mohit, Please arrange for a technical engineer to visit and check the issue on-site. This problem has been occurring for many months, and I am still experiencing very low speeds and frequent disconnections. I am extremely frustrated and need a permanent resolution.
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apoorv jain (@apoorvjain_ups) reported@JioCare Is there any update on the resolution it's not working since last Monday..
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ॐ नमः शिवाय (NAGA WARRIOR) ॐ नमः शिवाय (@PANKAJK88720978) reported@JioCare If the order is already cancelled.. then why this much time taking for refund? Like this I am observing numbers of issues in social media. But u have the same set of answer. @khurpenchh @nshuklain
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BSNLCare (@bsnl_care) reported@63Nagaraj Dear Customer, Regarding the delay in delivery of your SIM after porting to Jio, we kindly advise you to contact JioCare or visit the nearest Jio office for resolution. They will be able to assist you and resolve the issue promptly. Regards, BSNL Care(sonu)
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Sandeep 🇮🇳🇮🇳 (@hindusandy007) reported@reliancejio @JioCare Jio Team, I receive absolutely no Jio network coverage inside my home; I have to step outside to make calls. Please resolve this issue; otherwise, we will be forced to port out the numbers of all our family members.
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Amit Tiwari (@ImAmiTiwari) reported@JioCare I buy plan of 100mbs and last 20 days in getting 5-10 mbps what is this ?? Are you people going to provide me extra 20 days which I loss due to ur bad services - I paid money for that. @
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pratik shah (@pratikshah2989) reported@JioCare I hv a strng negative gut feel about issue getting resolved. If it takes more than week for resolution and most importantly ur team denying compensation of it no 1 on this earth would believe this assurance
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sanjay singh (@chandel1969) reported@JioCare Very disappointed with JioFiber service. Service Request ID: SR0000378WF7 An appointment was scheduled my business has been affected and I have suffered financial loss. If the issue is not resolved immediately,
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sanjay singh (@chandel1969) reported@JioCare Very disappointed with JioFiber service. Service Request ID: SR0000378WF7 An appointment was scheduled for today between 4:00 PM and 5:00 PM, but no engineer arrived and no update was provided. Because of this delay,
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Advocate Sarthak Agarwal (@sarthak5647) reported@JioCare Enough of the corporate jargon. What does "shortly" actually mean? Mention a specific timeline for cancellation and refund, and make sure you adhere to it. Customers need resolution, not vague assurances and endless delays.
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Ronak Vishnoi (@ronak_beniwal_) reported@JioCare "Jio has not resolved my issue and has been giving me only assurances for a long time. Despite multiple complaints, my problem remains unresolved. Kindly take immediate action and provide a proper resolution."
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vishwaa prabhakarr (@vishwaprab74822) reported@JioCare Your team has been working to restore services at the earliest for months. Every time there an outage customers get the same copy-paste response but the actual service never improves Instead of repeating apologies focus on delivering the stable connection customers are paying for
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Facts (@justbeyoubroo) reported@JioCare bc worst network yar. I curse u all
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sanjib bag (@sanjibkb82) reported@JioCare @reliancejio they know how to harness people... customer support only motive is just create a service request no work
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Ronak Vishnoi (@ronak_beniwal_) reported@JioCare What compensation will Jio provide for the time and money I have lost? I made the payment long ago, yet my Jio AirFiber installation has still not been completed. This delay is unacceptable, and I expect an immediate resolution."
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DEEP Official (@deep_sharma100) reported@JioCare @reliancejio you have worst service and every month you asked for reverification, what's wrong with you. You stopped the services and asking for reverification every month. It's better to switch to other operator to avoid such kind of drama.
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nick (@Nick_N_Shah) reportedCan @JioCare pls lead or senior person provide me what is the status of my refund on which you have escalated issue with higher management from last two days? If this was told on high priority so how come there is no update at all and no way for me to find out pls update me on DM
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Sunilkumar (@Sunilku72022541) reported@Mr_GauravJain @reliancejio The worst operator, no accountability or responsibility
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sk (@cadet_sandeep) reported@JioCare @reliancejio why do u think customer should go back & forth call you for issues reoccurring time & again, complaint not registered, you want us to troubleshoot & fix issues by self. You have become a fraud company, who hardly cares about service
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Jotheeswaran (@jotheeswaran03) reported@KumaranST @JioCare I had a similar experience while closing the account and did not receive the advance amount paid for that account. I followed up for 3 months with no resolution.
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SATYAVEER KUMAR (@satyaveer_87439) reportedNetwork blackout = Power cut. @JioCare why is your tower backup failing? 1 year of poor service because of a "40L fuel limit" is unacceptable. Solve this: MR0001QXOKK9. @TRAI @reliancejio #BadService #Jio
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HeartOfMillions ❤️💜🩶 💚 💛 (@MDAZHARREZA3) reportedRip #Jio5G Worst network.. @JioCare @trai No response from #jioteam
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CA Sahil Choudhary (@CAsahil0609) reported@JioCare @JioCare no resolution so far. Please initiate the refund. I am contacting Airtel for a fresh connection. Please refund my money.
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Ritesh Patel (@ritesh81057) reported@JioCare @JM_Scindia everytime I am getting this message only from previous two days but no solution
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Kumaran Kaliannan (@kumaranthambi) reportedExtremely disappointed with the service quality. My JioFiber connection drops specific apps and websites every evening, making it unusable. This has been ongoing for days despite a previous ticket. Can someone please resolve this permanently? @reliancejio @JioCare
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विकाश (@ChaiSuttaaaa) reported@JioCare I have not received the Service Request number yet. Please share the SR number.