Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Lucknow, Hyderabad, Coimbatore, Thiruvananthapuram, Pune, Guwahati, Chhindwāra, Mumbai, Nagpur, Shiliguri, Jaipur, Ahmedabad, New Delhi, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 5 hours ago |
|
Lucknow
|
Phone | 8 hours ago |
|
Hyderabad
|
Internet | 9 hours ago |
|
Coimbatore
|
Wi-fi | 10 hours ago |
|
Thiruvananthapuram
|
Internet | 10 hours ago |
|
Pune
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Shankar Jaluka (@rsjaluka) reported@JioCare I have already paid it in the month of June only. Why I am getting the bill for July when I have already disconnected it. Also I checked with customer care she said no bill is pending. Can you please stop spamming now.
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Jinendra Mehta (@JinendraMehta6) reported@JioCare Already shared with service I'd
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Shailesh Bhosale (@shailesh8199) reported@JioCare @JioCare @reliancejio Another detailed escalation sent to Jio senior authorities, yet not a single reply or resolution. Since 2 July: 4 appointment SMS, cancellations, contradictory reasons & no installation. Is silence Jio's answer to a customer? Need accountability NOW. #JioAirFiber
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Pooja Joshi (@Financesimpleh) reported@JioCare my jio fibre is not working since morning. I am not able to raise complaint as system generated message is showing as network issue will be resort by time which is keep changing.
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Khan (@afrozekhan1) reportedIt's been more than 2 days of internet outage and still it's not been rectified @JioCare
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Shivek (@Shivek_daswani_) reported@reliancejio @JioCare On top of that, there is no way to reach your customer service with your AI enabled calls and chats. My office work stays in limbo for hours and even after raising multiple requests you never cared to assign engineers. 2/3
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Ranjeet (@Ranjeet_CAG) reported@JioCare what a pathetic service jio has even for 1 week i am requesting for call back for jio fiber broadband installantion but no response from them , @BSNL_KL is much more responsive to my request
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Suyash upadhyay (@UpadhyaySuyash) reportedI request an immediate and permanent resolution from the concerned team. Please investigate the root cause instead of providing temporary fixes and repeated outage messages. Customers should not have to report the same issue every day. @JioCare @reliancejio
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neeraj khandelwal (@nirajkhandelwal) reported@JioCare I hope jio understand that you are not giving free services, when you are charging money you are supposed to give customer a proper services. Customer money is not free @JioCare @DoT_India #telcom
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nirav shah (@niravkshah06) reported@reliancejio , @RelianceJioCare team,your wifi server , mobile network is getting down & becoming worst service. Improve else client will port
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राष्ट्रहित सर्वोपरी। 🇮🇳🚩 (@nation_1st_only) reported@JioCare This is worst service we are experiencing surat from 7 days, The people who.make mockery of @BSNLCorporate take note that is only network which was active during flood in surat, even @VodafoneIdeaIN was working better true 5g failed at all level
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alien hunter (@was_pratik) reported@reliancejio @JioCare my wifi is down since yesterday and there is no response from your team even after complaining multiple times. sue you
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neeraj khandelwal (@nirajkhandelwal) reported@JioCare Complaint SR00003AWI5F has been open for 4+ days with no resolution. Frequent Wi-Fi outages and very poor speed are affecting my work from home. Customer care only asks me to wait, with no engineer visit scheduled. Please resolve this urgently. #JioFiber #JioCare
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Tanmay Saukur 🇮🇳 (@TSaukur) reportedHi @reliancejio whats wrong with your services again? Yesterday & today now again ur WIFI is down? Now im really tired of complaining also.
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Ravijendra Rai (@RaiRavijendra) reportedWhy should I choose you and pay for recharge if service is not delivered?Even after numerous complaints there is no significant improvement in the network and internet. 5G is a myth, it's working like 2G! No permanent and quick solutions and frustrating AI! @JioCare @reliancejio
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Fenil Shah (@Fenilvshah89) reported@JioCare Kindly update it is still not working
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Devang Tailor (@TAILORDEVANG1) reported@JioCare @JioCare @Shradha, I already know how to check the status on the MyJio app. My concern is not about tracking the service request. My engineer visit was already scheduled for today, and I never requested or approved any rescheduling. (1/4)
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Anuj (@itz__me__anuj15) reported@JioCare @jio_fiber Dear Team, we got scammed by one your employee who supposed to put jio fiber, Money has been deducted from my account. Order Number: NO0001EHYJ12. requesting support asap.
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Zafar Khan (@iamkhan_zafar) reported@JioCare Why close SR00003B9Z4T without resolution? If it's a pending issue, keep the ticket OPEN until fixed. Please resolve the 5G speed issues in Brahmabarada, Jajpur on priority! @JioCare
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Shishir Mukherjee (@shishirmukherje) reported@vshivansh258 @JioCare Hi Sir, I also have been facing the same problem and from last 3 to 4 days these cheats are just trying to delay things on purpose. I have already complained on consumer affairs portal would suggest you the same and keep your tweet open with updates.
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☠️ KAL ☠️ (@niftybank007) reported@airtelindia idiots using internet for own purposes and calling commercial **** I will switch to @reliancejio
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Sangam (@iAm_Sangam) reportedMy jio sim not working properly. Please assist me to customer care executive for assistant @JioCare
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare I paid for a 12-month prepaid plan in good faith, yet I am being denied the unused validity because of a process your representative instructed me to follow. A customer should not suffer a financial loss due to incorrect guidance provided by Jio’s own representative.
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Tanmay Jha (@TanmayJ56961191) reportedPathetic experience facing outrage in my air fibre since morning, same auto generated response of outrage in your area that will be rectified in 4 hours, couldn't even get complaint number @JioCare
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Sushant Sinha (@SSinha10206) reported@jiocare network again very poor
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subhojit banerjee☦️ (@SubbuBanerjee) reported@reliancejio @JioCare since two days internet is down for 04035679510. If we don't pay for one day, you disconnect. Will you pay the penalty for not providing service?
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Rahane (@Rahane03) reported@JioCare Shubham what do u mean by system restriction? Even after 5 hours almost, i dint receive any msg regarding service engineer appointment. Also responded via dm. Pls check.
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Sendhurkarthik (@Sendhurkarthik) reported@JioCare @reliancejio Service Disruption still unresolved (SR00003B8803) Hi, I want to escalate an open service request. My internet/service has been down since yesterday. Escalate this issue IMMEDIATELY and confirm an ETA for resolution. #JioFibre #JioDown #chennai
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Fenil Shah (@Fenilvshah89) reported@JioCare Kindly update still it is not working
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Mohan Reddy (@MohanReddy874) reportedHi Team, Please looking into thid ticket 8627176 Please resolve as soon as possible Account Number: 000220391206531 Registered Mobile Number: 9515477575 @CareJpb @JioCare @JioFinance1 Please help me