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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, New Delhi, Kota, Allahābād, Patna, Bengaluru, Bareilly, Hyderabad, Sopur, Coimbatore, Kolkata, Vijayawada, Bhopal, Mumbai, and Pune.

CityProblem TypeReport Time
Chhindwāra E-mail 4 hours ago
New Delhi Wi-fi 5 hours ago
Kota Internet 6 hours ago
Allahābād Internet 7 hours ago
Patna Internet 8 hours ago
Bengaluru Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AvinawR69584
    Avinaw Rai (@AvinawR69584) reported

    @JioCare Still I'm waiting for any call back from your end no one calling me for my issue if u are not able to serve better Experience please shutdown your service

  • anksh8
    Ankit (@anksh8) reported

    @JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.

  • namandesai1
    naman desai🇮🇳 (@namandesai1) reported

    @reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad

  • Tejinder_dass
    Tejinder (@Tejinder_dass) reported

    @Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.

  • WildBwoy
    WildBwoy  (@WildBwoy) reported

    I am the only one who is suffering from this pathetic internet service of @JioCare or is it for everyone

  • BiltuMo08084132
    Burnol (@BiltuMo08084132) reported

    @reliancejio Fix your data problem otherwise I port airtel

  • Rajesh290165
    Rajesh Sharma (@Rajesh290165) reported

    @JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • Roushan58069662
    Roushan Kumar Mandal (@Roushan58069662) reported

    @JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?

  • droy331
    D Roy 🇮🇳 (@droy331) reported

    @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly

  • khanthefatima
    Fatima Khan (@khanthefatima) reported

    Can someone from @JioCare DM me as I try to figure out a problem please

  • StoplossMatters
    SupplyDemandZone (@StoplossMatters) reported

    @JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet

  • mketkar
    Milind Ketkar 🇮🇳 (@mketkar) reported

    @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.

  • Abhishe61661799
    Abhishek srivastav (@Abhishe61661799) reported

    @reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...

  • iakifsiddique
    Akif Siddique (@iakifsiddique) reported

    It's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.

  • ajaykoul43
    Ajay Koul (@ajaykoul43) reported

    @JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage

  • diganta88714376
    diganta das (@diganta88714376) reported

    @reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown

  • RajeevSingh03
    Rajeev Kumar (@RajeevSingh03) reported

    @jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.

  • 29Pranav06
    Pranav Malhotra (@29Pranav06) reported

    @JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    It's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?

  • Real077
    shaikh Azim (@Real077) reported

    @JioCare @reliancejio My JioFiber Order ID: NO0001DY41PQ is still not installed. On 9 June, engineer Swapnil Girge completed KYC but did not perform the installation. He promised to return on 13 June, but since then there has been no response from him. Please support.

  • ArvindKumarGup3
    Arvind Kumar Gupta (@ArvindKumarGup3) reported

    @JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored

  • JorseBolo
    Siddharth Patkar (@JorseBolo) reported

    @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

  • ramanuj06
    Ramanuj Bhattacharya (@ramanuj06) reported

    @JioCare Any updates? Till the resolution is reached, please put my subscription on hold as I am unable to use it.

  • John_Karthik
    Karthik (@John_Karthik) reported

    @JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.

  • Ravi48203020
    #Farmer #ProudFarming (@Ravi48203020) reported

    @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare

  • 7389321556
    Mayank Dubey (@7389321556) reported

    @JioCare @JioCare Paying for a service that is unavailable so frequently is unacceptable. Please resolve this issue urgently and provide compensation for the downtime. #JioFiber #JioCare