Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mangalore, Noida, Chennai, Pune, Kolkata, Pānīpat, Chandigarh, Lucknow, Bhubaneshwar, Chhindwāra, Ahmadnagar, New Delhi, Shiliguri, Madurai, and Srinagar.
| City | Problem Type | Report Time |
|---|---|---|
 Mangalore
|
Internet | 46 minutes ago |
|
Noida
|
4 hours ago | |
|
Chennai
|
Wi-fi | 6 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
LIPAN PANDA 🔆 (@itsLipan) reported@JioCare WTH is this, Seriously? Another “Green LED” reply? My router has been GREEN the whole time and internet works perfectly. My issue is JioJoin calling on JioFiber, not an outage. Stop sending copy-paste replies and actually check the problem. Very frustrating support experience.
-
malan shyam (@ShyamMalan) reported@JioCare But why I didn't request for cancellation and I paid my bill so please help
-
Manoj Kumar (@manojpathak91) reported@JioCare Your team has taken four days and issue is still unresolved, nobody reached local responsible person to escalate issue. Your team is not working actively. Hundreds of same issues are raising daily on twitter but there is no action. Worst service by jio, shameless team.
-
Shivendra Gupta (@Shivendra006) reported@reliancejio @JioCare no internet connectivity from last 7 days. No solution, no validity extension, no payment adjustment, no proper reply. 7411481716 Jiofiber ending with 1176
-
EV (@elan_arr) reported@JioCare How long do you want us to wait? It has been another 24hrs with no help!! @TRAI
-
Adithyan KK (@AdithyanKK9) reported@JioCare Please confirm exact installation date & time. Already delayed 2 days after payment. Need installation tomorrow without fail. please understand the situation @reliancejio @JioCare
-
Shivam Kumar (@shivambro5656) reported@JioCare I cannot accept any excuses. I am paying for the service and expect proper network and internet, but the service in my area is extremely poor.
-
Rehaan🇮🇳 (@rehaan_13m) reported@JioCare I do need physical assistance. It shows my bill is unpaid but there's no unpaid bill in app. It's a billing issue
-
Rajat Gupta (@Rajat030390) reported@reliancejio @JioCare Service down for 8 days. No response despite repeated complaints and follow-ups Jio No: 915123506116 Account No:410420436585 This is extremely unprofessional and unacceptable. Need immediate resolution or will escalate further. #JioFiber #PoorService #Urgent
-
Shubham Singh (@ShubhamSin77210) reported@JioCare i came in my village last 2 weeks no internet connect zero even 2g like no whatsup still I am this message outside from to what I'd this service worst please take immediate acton from past 2 weeks I cn't not connect through ivr its worse pls help Pincode 222202 batnahit
-
Rajendra Dubey (@rajRachitdubey) reported@reliancejio Sir I have a complaint no Mr0001q10pm1 dated 08-04-2026 till date not resolved please inform it we'll be solved or not. Or also this loss who will pay.
-
Blade (@blade01012000) reported@Airtel_Presence @airtelindia I am facing serious network issues inside my home. Raised so many tickets with no resolution. Can you or @JioCare help me get online ?
-
Navneet N. (@navneet9890) reported@JioCare You are a discontinue this that connection service your discontinue this that connection service I tend to 15 days I try to get my money back I told you I was having postpaid connection no need to pay advance it's pay by your app and you are not giving my money back
-
Partho (@Partho222035) reported📉 @JioCare No network/slow speeds since 28 Feb 26. Complaints closed as “resolved” but nothing fixed. Stop scripted replies, start real action! #JioFiber #Accountability
-
Sachin556 (@kaisehoaap4) reported@sunita_krishnan @airtelindia Fed up with @JioCare very slow internet..
-
Nature Lover - प्रकृति प्रेमी (@amnaturelover) reportedUsing @reliancejio Pre on Post JK number. Only reason of using Pre on Post is to remain connected while roaming but unfortunately, it has never working while roaming from last 3 years. @JioCare
-
Ankit Prajapati (@PrajapatiAnk_it) reported@JioCare Good to know that your team is working on the issue from last 3 days, which supposed to be done in few hours, if you really care about the customers. Btw how much more time it will take to blink "Green LED" on my router? @reliancejio
-
Anantsinghchauhan (@anantsinghchau1) reported@JioCare @swapnilsao They will just close the complaint by saying this in future will improve the service @ji
-
Ayush Soni (@Ayushsoni2698) reportedHi @reliancejio, Facing an issue while transferring my eSIM to a new iPhone. I’m being asked for a 19-digit SIM number, but I’m using eSIM so I don’t have one. Please help with the correct process.
-
PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare No reply yet...solve my problem
-
XMadLad (@X_Mad_Lad) reported@JioCare @reliancejio @JioStar Paying for a full month of internet while enjoying hours (and days) of outages-impressive how the service disappears but the bill never does. Not sure why I should pay for downtime caused from your end #CustomerExperience #InternetDown
-
malan shyam (@ShyamMalan) reported@JioCare But whyyyyyy cancel????
-
Harshit Gupta (@AtHarshitGupta) reported@JioCare I'm not satisfied of your answer Because previously i raised same complaint and same answer of your side but problem not solved
-
Prachchad Nayek (@prachchad66978) reportedHi @reliancejio @JioCare I'm a jio user since last 6-7 yrs Now I'm using your 5G sim with 5G unlimited plan But your network is terrible in last few days Showing 200KBps!!! Can't watch Matches Can't watch anything Fix this problem asap
-
jigar shah (@jigar3101) reported@JioHelpline3 @JioCare @_MukeshAmbani Jio net inteuption issue from last 4 hours. Local jio officials not replying. very poor experience to jio loyal customer, user from last 7 yrs. Complaint no: SR0000339DPR Jigar shah, 604, sai residency chs, plot no 131, sector 19, kharghar
-
Mohammed Reza (@AuzziettudeReza) reported@JioCare Have Shared Details on DM Tons of times.. You guys are hopeless and really don't value customer because you think koi kya humara bigad sakta hai we are reliance
-
Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @JioCare can you please arrange a call back for I want to talk to real humans not AI or bots who give the same answer instead of solution its a humble request please it will be huge favor for me
-
Surya Kumar Singh (@suryakrsingh) reportedOrdered @reliancejio SIM online. Paid+KYC done Promise: 48 hrs delivery 7+ days later: No SIM. No refund. 1 Agent refused, Others unreachable. Store asked to pay again. Customer care = zero clarity. Complaint timeline expired. How long does it take to deliver a SIM @JioCare?
-
Rehaan🇮🇳 (@rehaan_13m) reported@JioCare please check inbox my fiber connection is not working
-
Jiten Mehta (@jmmehta9) reported@JioCare @reliancejio Regular disruptions and disconnection of JIO Fiber in the Wadala West area in Mumbai. Disconnections for 2 days and now again disconnected. No permanent resolution.