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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 16: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Kālna, Bānposh, Hyderabad, Varanasi, Mumbai, Bhopal, Patna, Coimbatore, Jaipur, Kolkata, Hāora, New Delhi, Pune, and Jamshedpur.

CityProblem TypeReport Time
Bengaluru Internet 55 minutes ago
Kālna Internet 1 hour ago
Bānposh Wi-fi 1 hour ago
Hyderabad Internet 2 hours ago
Varanasi Internet 2 hours ago
Mumbai Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • frankmukesh
    Mukesh Kumar (@frankmukesh) reported

    @JioCare International roaming not working in Germany on my Redmi Note 14 5G. No signal/network, manual selection also fails. Please help urgently.

  • MojoMojito88
    PoweredPuff🇮🇳🇮🇳 (@MojoMojito88) reported

    @JioCare Shubham... I explained the issue to u during our call and u said u would check and revert. All I see is a standard, nonsense reaponse which has absolutely nothing to do with my query. Going by ur reply, I think I would have to port out of Jio.

  • sumit_sharma_07
    Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported

    Just goes on to show hw the public gets impacted big time wen there's just monopoly or duopoly in business. Airtel & Jio Facing issue with @reliancejio Since 5 days and there's no resolution or accountability @JioCare @TRAI - have some spine and bring more reliable competition

  • rajputankit7205
    Ankit Rajput 🇮🇳 (@rajputankit7205) reported

    Dear @JioCare @reliancejio there is network down in my area even phone showing 5G but still buffering to open normal YT video..solve the problem asap

  • Piyush64099340
    Piyush (@Piyush64099340) reported

    complaint no-SR000035WNX3 hasn't been able to use internet since 48 hrs also the technician has put the complaint on hold without work completion,neither jio coustomer care is helping nor anyone else very poor service.. @JioCare @reliancejio @jio

  • lavpigm
    लव पांडेय (@lavpigm) reported

    @reliancejio @JioCare Jio network is not showing in my mobile, it has been more than 2 to 3 months. Could you please assist?

  • ankursinha2608
    Ankur Sinha (@ankursinha2608) reported

    @JioCare But for the past 1 year I have been using the same name for 4G and 5G bandwidth. I haven't faced this issue ever. This issue I have been facing for the last month .

  • Radheys51117511
    🙅 Radheshyam 🙅 (@Radheys51117511) reported

    @JioCare I just went to your jio care and it's still open, please resolve my network problem. I'm using another network

  • agnivanshi_31
    Agnivanshi Vikrant🏹 🇮🇳 (@agnivanshi_31) reported

    Is @reliancejio @JioCare even aware that half the country has no network? No updates, no reasons, and definitely no apologies. Easily the worst service in India right now. #JioDown #JioUser #JioNetworkIssue

  • Maitri_1012
    Maitri ♡⁠ (@Maitri_1012) reported

    I'm only facing the jio network problem ?? @JioCare please help Gujarat is facing a major breakdown in the network. It's not stable

  • youneverknow169
    youneverknow@ (@youneverknow169) reported

    @JioCare @reliancejio Jio fiber is literally **** , no one to even handle customer compliants whenever call they just say we will do smth and they do **** take some accountability and fix these issues we all in our area are facing troubles and now its js high time

  • maulikmalani009
    Maulik Malani (@maulikmalani009) reported

    @JioCare @reliancejio Jio fiber don't use all guys and costomer care not properly ans. Plase don't buy this network fiber all time same issue 6pm - 10pm dayli network very slow Jio does not provide service as per the charges as money is the only thing charged. @BBCBreaking

  • Jainshab2009
    Keshav Jain (@Jainshab2009) reported

    @JioCare Still your team will taking time if my problem is not solved by you so tell us dimak kharab kr diya company band kr do apni service nhi de ja rhi h to har message m ye hi licka hota h ki make patience uski bhi ak limit hoti h roj problem face krni hme pd rhi h isliye hme pta h.

  • proudindian1801
    Proud Indian (@proudindian1801) reported

    @JioCare I am not able to talk to your customer care even...what is the procedure to close this connection and what is the amount i will get as a refund from my last recharge..plus guide me what is the compensation for loss of this 2 days of services?

  • HimanshuLadha8
    Himanshu Ladha (@HimanshuLadha8) reported

    Hey @reliancejio @jio_fiber @JioCare Is there any network issues in the gujarat !! Network is not coming properly in the region in the sim card network and jio fiber network ?? Solve the issue regarding this in nadiad , Gujarat… #JioDown

  • NafeesA50574782
    Nafees Ahmad (@NafeesA50574782) reported

    @JioCare Dear Customer, Service request no SR000035SQHT has been raised in your account. You will receive an update for this request by 2026-05-15T18:39:57. I'm waiting for an update on this service request

  • JoinTheShahid
    Gollum 👽 (@JoinTheShahid) reported

    Worst internet service @reliancejio @jio

  • PiyushS55186976
    Piyush Shah (@PiyushS55186976) reported

    @JioCare PLEASE REGISTER THE COMPLAINT JIO FIBRE NOT WORKING PROPERLY LAND LINE NO 079 ××××5610

  • Piyush64099340
    Piyush (@Piyush64099340) reported

    @JioCare complaint no-SR000035WNX3 hasn't been able to use internet since 48 hrs also the technician has put the complaint on hold without work completion,neither jio coustomer care is helping nor anyone else very poor service..

  • sanjuhmh
    H M Johari (@sanjuhmh) reported

    @JioCare Not working

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare @reliancejio Total loss of network in [DAHEWAN Pin Code - 388550 ] every time there is a power cut. Signal vanishes instantly, showing zero battery backup at local towers And when power arrives then network arrives after 1 hour thats frustrating 😡 in my town 70%..

  • naresham
    Naresh Motwani (@naresham) reported

    @JioCare @reliancejio I never said I am experiencing issues but I gave feedback to come out with unlimited 4G data option as well like VI does. So simply escalate to right team. It sadly shows Jio in bad light if you can't understand a simple message and use irrelevant scripted responses

  • VARUN98738
    VARUN JAIN (@VARUN98738) reported

    @JioCare my wifi +911135769282 not working properly please solve ASAP

  • JohnRayhan
    Rayhan, John (@JohnRayhan) reported

    Even after 24 hours of this tweet and multiple calls with customer care, still no response or resolution from @airtelindia @Airtel_Presence I made a big mistake choosing Airtel. Now switching my internet to @JioCare

  • arpitiitr
    Arpit Gupta (@arpitiitr) reported

    @JioCare @reliancejio Service Request SR000035STQZ for my Jio Fiber has been pending since 13 May 2026 with no resolution. Even calling helpline has not helped. Kindly intervene urgently.

  • subhasishsharma
    subhasish sharma (@subhasishsharma) reported

    @reliancejio @JioCare Need your assistance. Did a prepaid recharge on 2nd May for Rs. 1748/-. My recharge is not done. Raised a SR on 7th May, Still no solution. Amazingly the SR has been closed in the system without giving my money back. Pathetic Service.

  • brar_boyz
    Jatt Farmer (@brar_boyz) reported

    @JioCare I am waiting for my refund more than one month. You move me to private massage and keep sending me same automated massage. I need my refund. This is insane customer service. Very poor

  • shreyash_ach
    Shreyash (@shreyash_ach) reported

    Hey @jio_fiber @JioCare , how do I cancel my airfiber connection?

  • Narendr18917982
    Narendra Patel (@Narendr18917982) reported

    @JioCare How long will it take for the higher team to resolve this issue? You said you would update me soon.

  • 69Manjinder
    Manjinder 69 (@69Manjinder) reported

    @JioCare Details have been shared via DM as requested. The outage remains unresolved despite repeated follow-up, and there has been no concrete update. This prolonged service disruption is unacceptable. Kindly resolve on priority and confirm restoration ETA immediately