Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (62%)
• Wi-fi (17%)
• Phone (10%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Imphal, Cochin, Delhi, Pathanāmthitta, Patna, Mumbai, Indore, Bengaluru, Coimbatore, Ahmedabad, Hyderabad, Bilāspur, Chhindwāra, and Bhopal.

City	Problem Type	Report Time
Pune	Internet	12 minutes ago
Imphal	Phone	1 hour ago
Cochin	Wi-fi	1 hour ago
Delhi	Internet	2 hours ago
Pathanāmthitta	E-mail	2 hours ago
Patna	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sunny Thakur 🇮🇳 (@sunnythkr) reported 2 minutes ago

  @JioCare Just say me how many tweets are required to get this issue solved ?? I will do it.

• 
  Dev™ (@DeV_V1803) reported 4 minutes ago

  @JioCare @TRAI @DoT_India Do not mark this as failed delivery. Either ensure delivery with a working contact within 24 hours or cancel the order and process refund immediately.

• 
  Mohit (@dilsemohit) reported 6 minutes ago

  @JioCare Prakash ths jst fooling arnd ur cstmers i hVe been complaining since 5 days nd choose multiple times the slots besides the available slots engineer came 1 nd he went bck nd said i hv removed it from my id mke a fresh complaint..and since thn i am struggling is ths hw thing wrk?

• 
  v j rajput (@vjrajput997) reported 7 minutes ago

  Paying for 4G/5G but getting 2G vibes 📉 – Even X won’t load on Jio anymore. What are we paying for?”Dear @reliancejio @JioCare, network itna slow hai ki X bhi open nahi ho raha 😑 Data pack ka kya fayda @TRAI please look into this. #JioDown #NetworkIssue”

• 
  murali kumar (@muralikumar99) reported 7 minutes ago

  @JioCare Hi @JioCare and Tanushka, any update on this? Already 15 days crossed, multiple times shared snapshots and no call or no resolution from your end

• 
  Sumit Sharma (@sumitaksh1988) reported 10 minutes ago

  @JioCare i have put in a relocation request for my jio fiber within city. Its been four days nobody contacted me i am without internet and not able to work from home. This is pathetic service. Order number is - CO0001RY72LP. Can somebody help?

• 
  Karan Luthra (@karan961) reported 11 minutes ago

  @JioCare Hi team, unfortunately if you check with the number that i shared over DM. The service technician came today and automatically today's slot that was booked got opened for today. Plz also check the various tickets that are opened on the nos. and you will undrstnd the frustration.

• 
  Karthick Dharmarajan (@Mailtokarthick) reported 11 minutes ago

  @JioCare If you care..contact me with meaning full update..if not consider one more customer down..

• 
  Kaustubh Dashpute (@KaustubhDashpu1) reported 18 minutes ago

  @JioCare Thanks for looking now is back it network

• 
  Mangal Hazra (@mangalhazra3) reported 26 minutes ago

  @JioCare This kind of negligence only encourages scammers. Instead of doing your job, you are just closing tickets to show false resolution. Immediate action and a proper explanation are required.”

• 
  ♥️Ranjan ♥️♥️ (@ranjancrplayer) reported 29 minutes ago

  @reliancejio My jio number lost i am visiting service centre extra amount charged and say jio office without 150 extra i am not issue sim my family members 8 to 9 sim i am port other company

• 
  ROSHAN NARAYAN MISHRA (@connect_roshan) reported 31 minutes ago

  @reliancejio very poor response from jio service manager and technician. While called the service manager on 070081 75152 he said plz visit jio office and disconnected the call.SR00002KPJ5W. problem unresolved since 25th April 26. Filed national consumer forum complaint

• 
  Yash Raj (@Yashyr916) reported 34 minutes ago

  @JioCare My time was 3:15 to 4:15 still no one is there to resolve the issue what a great service @JioCare @jio_fiber

• 
  Yogish N (@Yogi_78976) reported 36 minutes ago

  @JioCare My internet service distrusted since last 48 hrs still no action is being taken is it a right time to shift for me to better network? Service ticket No SR000034CPCX

• 
  siva reddy (@Gurukunduri4646) reported 37 minutes ago

  @JioCare If this is not resolved within 24 hours, I will escalate this issue to the consumer forum and other authorities (3/3).

• 
  Nagesh Singh Chauhan (@nschauhan00) reported 42 minutes ago

  @reliancejio @JioCare @jio_fiber Extremely disappointed with Jio Fibre customer support. No resolution, endless waiting, and zero accountability. What’s the point of high-speed internet if service is this slow? #JioFiber #CustomerServiceFail

• 
  Himanshu Jain (@HemanNamo) reported 42 minutes ago

  @rajivojha9 @reliancejio Yes JIO has slowed down considerably.

• 
  Kshitish Pradhan (@pradhksh) reported 42 minutes ago

  @JioCare My issue is not yet resolved. Howcome request got resolved

• 
  Chandraprakash (@gchandru86) reported 43 minutes ago

  @JioCare I am continuously getting interruptions with my jio fiber and so far the engineer visited twice and could resolve the issue and I dropped 2 emails last week and no reply from jio care. Are you guys still taking customer query or shut down ?

• 
  JUHI JUWAIRIYYAH (@JuwairiyyahJuhi) reported 45 minutes ago

  @JioCare order no :-No00015dl2f9, o ordered sim and that is the order no, it was supposed to b delivered by Saturday, till now no response , a request no was given :- sr1234034f98l , is now showing doesn’t exist. Plz help

• 
  Ayush mishra (@Ayushmishr2901) reported 47 minutes ago

  Jio's reputation at stake @reliancejio @JioCare Since last 3 days my wifi router hasn't been working. I have been trying to connect with customer care but couldn't get a hold of them, today i have somehow raised a complaint and a technician was assigned who was supposed to fix.

• 
  Sachin (@sachinbhong) reported 47 minutes ago

  @JioCare The technician completed the installation and after 2–3 hours said there is no signal and removed the router, then left without resolving the issue. This is very unprofessional. Please explain why installation was done without checking signal availability first and provide a clea

• 
  Sai teja (@TejaSai98905) reported 50 minutes ago

  @airtelindia @reliancejio I ported my number from Jio to Airtel on April 16, but the process failed twice. Now my Jio SIM is deactivated and the new Airtel SIM shows “No Signal”. I am completely disconnected. I contacted both customer care and even visited local..

• 
  Infinity Saree (@InfinitySaree) reported 51 minutes ago

  @JioCare Your team is working last 25+ days not solve issue. What they work? why you not give 1 month free due to your technical issue why charged to me? i am also asking for visit engineer check my all cable, modem, wifi etc no one visit till date.

• 
  Dev™ (@DeV_V1803) reported 53 minutes ago

  @JioCare @TRAI @DoT_India Ican clearly see that my issue is being neglected. The delivery contact provided (7000570005) is always switched off. No one is reachable and no actual delivery attempt is happening.

• 
  HRITESH KUMAR (@HRITESHKUMAR14) reported 54 minutes ago

  Hello Dear @JioCare @reliancejio . When will you process the refund ? What is the problem is refunding the amount ? Will it take an eternity to refund just Rs. 1200? Who is responsible for this lapse in service and inconvenience caused to me ??

• 
  Shivam kumar (@Shivamk98989567) reported 54 minutes ago

  @JioCare I paid the money for connection and your partner went saying this device is not working...I will come by taking new device...still he had not come for connection of jio airfiber. Can you please help.

• 
  Nitin kalbhor (@NitinKalbh14894) reported 55 minutes ago

  Network issue in Khadki, Daund (Pune) for 15 days. Calls drop, internet unusable. Please fix urgently or people will port Location: At/Post Khadki, Taluka Daund, District Pune – 413130 @JioCare @_MukeshAmbani

• 
  Aditya_Extd💝 (@Aditya_Extd) reported 58 minutes ago

  @ParasmeSaurabh Aur inke executives ko koi knowledge hi nahi hai, bad wahi 10/15 saal purani script ratt ke baithe hue hain "Sir phone restart karo" "SIM nikal ke lagao" I'm soon switching to @airtelindia from @JioCare

• 
  uttam k patidar (@uttampatidar) reported 58 minutes ago

  @JioCare Repeated same responses every time. Issue still not resolved even after claimed engineer visit. Only asking for more time without action is not acceptable. Provide a clear resolution and timeline immediately. @JioCare @reliancejio