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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Nagpur, Mumbai, Shiliguri, Bengaluru, Kolkata, Delhi, Vadodara, Coimbatore, New Delhi, Chhindwāra, Guwahati, Pune, Jaipur, Varanasi, and Kanpur.

CityProblem TypeReport Time
Nagpur Internet 1 hour ago
Mumbai Internet 5 hours ago
Shiliguri Internet 5 hours ago
Bengaluru Internet 6 hours ago
Kolkata Internet 6 hours ago
Delhi Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • LOLwithArjunX
    Toxic Laughs (@LOLwithArjunX) reported

    @TRAI @JioCare @reliancejio I am extremely angry and frustrated! Jio 5G is a total scam at my home in Delhi. Signal vanishes inside the house, keeps switching 4G-5G, and disconnects every minute. Neither works properly. Fix it immediately or I will escalate. This is unbearable! #Jio

  • Harveyspecter36
    Harvey Specter (@Harveyspecter36) reported

    @JioCare Replied. I will not pay a single rupee after 30th April. I already terminated by connection on 30th April via email. It is your responsibility now. Otherwise we will file formal complaint against you in consumer court. @TRAI @jagograhakjago

  • Maliknarender00
    fLyInGjAaT (@Maliknarender00) reported

    @JioCare All Jio members you all are useless, **** heads, morons, Chut@@e , haram ke pillo ye connection kaat do.

  • shuklaom84gmail
    Om Prakash Shukla (@shuklaom84gmail) reported

    @JioCare @reliancejio respected sir , wtf is this after paying 708 per month ..every time I need to remind you for bad network service..are you people really doing your job ?

  • KAMALJEET304
    KAMAL JEET SINGH (@KAMALJEET304) reported

    @JioFiber @JioCare My internet has not been working for the past 4 days. I’ve tried raising multiple complaints, but every time I only get automated AI/chat respons no real customer support executive is available. This is extremely frustrating as I rely on this connection daily.

  • Amewase
    R Malsawmtluanga (@Amewase) reported

    @reliancejio How can we watch with your Network No signal/no Service in Mizoram, Serchhip

  • vishal_rti
    आलू कचालू (@vishal_rti) reported

    Everyone in my family is user of @reliancejio, I personally had 2 Jio number and 1 Airfiber installed. But now I and my family members have decided to port. If you complaint @JioCare about the poor network issue, they will only ask for your details. Poor customer Support.

  • jppathak
    jai (@jppathak) reported

    @JioCare my internet connection is not working and your toll free assistance has given me SE appointment on 7th May. Is this fair? Your service is detoriating day by day. I am unable to talk with service advisor, why?

  • VanshTr63664894
    Vansh Tripathi (@VanshTr63664894) reported

    @JioCare Despite SIM activation, my number 9027949297 is still unable to use WhatsApp and receive banking OTPs. This is critical. Kindly check for any backend restrictions and resolve immediately. Urgent support needed.

  • iamsenthil_
    Senthil (@iamsenthil_) reported

    @reliancejio @JioCare I recently switched to jio. Its worst of the worst in terms of call quality, internet speed though im in a popular city. You are looting more money than past few years and not providing good service. Such a pathetic situation. #jio

  • Rahuldeodhn
    Rahul deo (@Rahuldeodhn) reported

    @JioCare Jio air fiber not working

  • kiratsk
    Kirat Kalra (@kiratsk) reported

    @JioCare you ******** - no wifi for 2 fricking days. No engineer, no calls answered nothing. What is this ****

  • RahulShank70780
    Rahul Shankar (@RahulShank70780) reported

    @JioCare Extremely poor service. Paid ₹1200 for JioFiber relocation, slot booked for May 1, but no action taken till now. No updates, no installation, just delays. This is unacceptable. Please resolve immediately or initiate refund. Will escalate to consumer court if ignored.

  • skyeakku
    Akash Purohit (@skyeakku) reported

    @JioCare no resolution till now

  • Sid0ffi
    Sid (@Sid0ffi) reported

    @JioCare DM'ed Nothing to worry about my personal details. If you're too concerned, fix my broadband issue ASAP.

  • kmahesh1184
    Mahesh Kumar (@kmahesh1184) reported

    @JioCare my internet is not working properly and I have raised many times complain regarding speed issue but not resolve. Pls help.. jio id 1131553420.

  • KrishnanVelur
    Krishnan Velur Swaminathan (@KrishnanVelur) reported

    @YashRideon @JioCare @reliancejio Every thing fine but the results are a big ZERO. Instead of telling these standard replies, please attend to your pathetic Jio network & connectivity. We are existing only because of BSNL Fibrenet. At least act now.

  • shwetatiwari7
    Sweta (@shwetatiwari7) reported

    @reliancejio worst service provider by them as wifi service - airfiber, if you have any query, you will die to contact their customer care but won't get support of any.

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    .@reliancejio #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.

  • Ayushishm
    Ayush (@Ayushishm) reported

    @JioCare No point in noting down, again no one reached out today despite service being scheduled from 12-1, I hope you guys understands that you will be losing multiple customers because of this.@JioCare @reliancejio

  • Radhaiyen
    Raddy (@Radhaiyen) reported

    @JioCare How many times must i tell NO PROMO OFFER! ITS A BILLING ISSUE AFTER DOWNGRADING FROM 100MBPS TO 30 MBPS. Your third class app aksed me to pay 706 for the change saying it will be adjusted in next bill and its still not been adjusted!

  • MaheshMadhyast7
    Mahesh Madhyastha (@MaheshMadhyast7) reported

    @JioCare @JioCare , respond or should I switch to another network ?

  • s3s_co_in
    Trade For Charity (@s3s_co_in) reported

    @JioCare Why, all this HIGH DRAMA? Why a service engineer required??? You de-Activated the services. Without resolving the issue, playing high level drama & games.

  • Yashwanthprem9
    Yas Wanth (@Yashwanthprem9) reported

    @JioCare The same answer getting last 4 years but this time don't say the same , arrange someone from your team to fix. Some adjustments needed in the site so easily can be fix. Arrange experience engineer to fix , create the request for the same immediately

  • srt0308
    T. Sachin (@srt0308) reported

    @JioCare Any updates on this? Still slow speeds

  • AjayMonga90185
    Ajay Monga (@AjayMonga90185) reported

    @JioCare I am having patience from last 5 days but Jio is not having respect for the customer's patience .. they are just passing time from last 5 days.. with no time given on how much time more is required

  • Fading_shadow
    The Fading Shadow #INDIA 🇮🇳 (@Fading_shadow) reported

    @JioCare Are you planning to shut down??

  • Ali95557570
    Rahul Gandhi (fan's) (@Ali95557570) reported

    @JioCare @JioCare Extremely poor service! JioFiber down for 3 days with cable issue. Mobile: 7014648816 Location: Jail Road, Silver City, Dholpur, Rajasthan No support received. Kindly resolve immediately or I will be forced to escalate this complaint.

  • Abhinaypal980
    Bolli Abhinaypal (@Abhinaypal980) reported

    @JioCare call me . my number is already in chat. check and call me to explain issue. why it is taking this much time. do you even care to solve this or not ?

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    .@JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.