Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Nagpur, Shiliguri, Bengaluru, Kolkata, Delhi, Vadodara, Coimbatore, New Delhi, Chhindwāra, Guwahati, Pune, Jaipur, Varanasi, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Nagpur
|
Internet | 7 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Shiliguri
|
Internet | 11 hours ago |
|
Bengaluru
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sram (@sram1491) reported@JioCare My router is not powering on, and although an engineer visit was scheduled for today, no one has arrived and there has been no update. This prolonged service disruption is affecting my work and productivity. Such negligence is unacceptable. Kindly escalate this issue
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Mantravadi (@Mantravadi007) reported.@JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare There is no always weather challanges in our area sir, try to find out better excuse to make foolish your reliable customer's. So fucus on resolve service of JioFiber.
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नवीन गुप्ता सनातनी (@Ngupta4468) reported@JioCare @reliancejio Poor service experience and poor service team No one have to address I request switch from jio to another because they have no care to customer
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DrJ_Alam (@AlamDrj) reportedUnfortunate Jio does not have a provision for address updation for its post paid service leading to wrong billing addresses in case of shift in residence. Repeated attempts to update address prove futile. Why such shoddy service? @JioCare @TRAI @GoI_MeitY must rectify
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Kalpp (@ja1nkalp) reported@reliancejio @JioCare @JioFinance1 I am trying to open a savings account but unable to do so. Your app is not able to send that verification sms even though I have my sim and proper network. Please look into this.
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The Long View (@F_DostoWhiskey) reported@JioCare @reliancejio What sort of extortion racket are you running? Your customer care people call us, and literally harass us. Its my choice when I want to recharge a prepaid sim. And as a service provider if you have a policy of suspending an account for not recharging, then ******* do it. I have no issues. But calling like a vasooli bhai, threatening people, abusing people only to recharge their phone. What **** is this. Jokers of the highest order!
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INDIAN 🇮🇳🌈🌈 (@IND_NAT) reported@JioCare Sorry to say the service of Jio Fiber in Bangalore is worst than any other service provider. From today morning there is no connection and they don't even bother to check it where is the fault. And you are saying tomorrow an engineer will come, SHAMEFUL
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Shyamli (@Shalini37048280) reportedOrder ID JM69F641780107E52448-01 was promised delivery by 3 May 2026, yet there’s no delivery partner assigned and no response on provided contact number. It is unacceptable. Either deliver immediately or issue a full refund. #PoorService @reliancejio @JioMart @JioMart_Support
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Mr_Knockout (@babum01948058) reported@reliancejio @JioCare @jio_fiber Using JioFiber has been extremely disappointing. I raised a complaint on 01 May 2026 regarding my fiber/set-top box issue, but even after multiple follow-ups with customer care, there has been no proper response or resolution.
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Adiii (@Adiii_013) reported@saikouegoist @airtelindia @reliancejio They only help with the installation process. Later they don’t care
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lowkey-suffering (@DevanshAr05) reported@JioCare Can you just fix your damn service already? My JioFiber has been down since yesterday. I even booked a service visit, and no one has shown up. When I call customer care, it says there’s an outage in the area—but somehow I’m the only one dealing with this. Is there any actual fix for this issue?
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Bhairab Kishore (@BhairabKishore) reportedWhat you guys doing @JioCare i have recharged my number with 899 which comes with 3 months Jio hotstar but when it didn’t activated in my phone number I contacted customer care and they said they can’t help me @reliancejio
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Sumit Kumawat (@SumitkKumawat) reported@JioCare Just copy paste standard template messages. No real resolution even government @BSNLCorporate provide better and timely solution for any downtime. My biggest mistake to switch from BSNL to JIo.
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Rahul Sharma (@bin_offiziellRS) reported@reliancejio @JioCare Stop SCAMMING consumers and take action against your technicians or whoever scheduling their visits. Raised multiple complaints for Wifi since May 2nd by no resolution has been provided for SR000034VTYB. Fix your Fiber else take this trash router back pls…
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The Fading Shadow #INDIA 🇮🇳 (@Fading_shadow) reported@JioCare Are you planning to shut down??
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Anupam Kumari (@AK184133) reported@reliancejio @JioWifi @JioCare my jio wifi is not working . Jio wifi customer care is still working on it since last 5 days and not registering any complaint. Jio wifi centre of city is saying without complaint they won't fix it. And no complaint is being registered.
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Harvey Specter (@Harveyspecter36) reported@JioCare Replied. I will not pay a single rupee after 30th April. I already terminated by connection on 30th April via email. It is your responsibility now. Otherwise we will file formal complaint against you in consumer court. @TRAI @jagograhakjago
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Manish Kumar Jha (@mr_manish_jha) reported@JioCare @JioCare How long does it take to activate one connection—1 month, 1 year, or a century? Check the full trail: only repeated scripted replies, no resolution. Despite payment, I’m still struggling. This is unacceptable and the worst service experience. @reliancejio
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सचिन 🇮🇳 (@sachin_bishnoi7) reported@JioCare Sir, Due to the heavy wind, my jio airfiber outside unit (antenna) lost, where can i complain and ask for technical help, it AI and chatbot everywhere no idea where to reach.
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Surya Panda (@_suryapanda) reported@JioCare Don't provide a timeline which is not going to help me. If you can't provide service stop taking payment . Let consumer chose the service provider who can provide better service
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Dr. Mohit Agarwal (@imohitag) reportedDear @DoT_India Please take some serious action if you have potential against @JioCare #JioAirFiber for the kind of worst service they are delivering to the people and charging huge monthly rental. entire X is full of complaints against them. @jagograhakjago
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Jeet😊😊 (@DrJeetram) reported@JioCare 1.0All websites like Insta Facebook Watsup Google type net issue face 2 last 5 days i m regulery face this issue 3. Exact location gandhipura balotra rajastham
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Void (@Voidman02) reported@JioCare Request SR00002KUNEQ is still ON HOLD. No technician assigned. Local contact not responding. I have rescheduled again today. Service down since 1 May in Mango, Jamshedpur. Also facing unprofessional handling (asked for ₹400 earlier). You know as well I cannot DM you
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🇮🇳ذیشان ضیاءالدین سید (@IamSyedZee) reportedHello @JioCare / @Airtel_Presence / @ViCustomerCare .. There are close to 600 flats in my locality but hardly any good network and fiber connectivity. Please let me know how can reach out to you to fix this issue.
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R Malsawmtluanga (@Amewase) reported@reliancejio Can you make good service in Mizoram No Signal all day For 1 week.. Now call me, 9402106043 2 May. 2026 796181 pincode @reliance
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Shazia Sharieff (@shaz041190) reported@JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call
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Pradum / bossz.base.eth (@Pradumkp025) reported@JioCare Location & Phone no. : Inbox (Privacy) Device: Poco F5 This is clearly a network/routing issue from your end. Kindly escalate this to technical team instead of sending generic responses. If not resolved ASAP, I will port out. (2/2)
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Arshdeep Khella (@ArshdeepKh38024) reported@nch1915 @ConsumerCourtIN JioCare is providing generic responses and refusing to fix the missing 6-month/Annual plans for JioFiber ID: 5870357475. My NCH Grievance No: 9207333 remains unresolved. Please intervene and help escalate this issue!
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sachin alshi (@sachinalshi) reported@JioCare @pkspeaks2 Nothing will happen. Jio is worst