Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhiwāni, Bengaluru, Pune, Delhi, Raipur, Indore, Aurangabad, Chhindwāra, Bhubaneshwar, Chennai, Mumbai, Bhopal, Hyderabad, Jaipur, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Bhiwāni
|
Phone | 5 hours ago |
|
Bengaluru
|
Internet | 7 hours ago |
|
Pune
|
Internet | 7 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
Raipur
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mukesh Sharma, MCh DNB (@drmukeshsharma) reported@JioCare @reliancejio I need this resolved immediately. I am attaching the invoice for reference. Account ID: DLHIBD1338841_null_9818125026 Please DM to fix this issue. #JioFiber #ConsumerComplaint #TRAI @TRAI +91-1135807003/postpaid/JioFiber (3/3)
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Ayush Thapa (@AyushTh81505215) reportedTerrible network @JioCare
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Amit Singh Bhandari (@seosmolinks) reported4 months back I raised a complaint about @reliancejio network issue. They said we need 3 months to resolve the issue. Today I raised port out request and I received 3 SMS, 1 whatsapp & 1 phone call to cancel my request. Sadly it's too late now. Can't bear your false promises.
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Arvind Kumar Pathak (@pathakarvind_) reported@JioCare Paid ₹2222 to @reliancejio for a new connection, but technician cancelled it due to "no signal." Promised a refund call in 3 days, but I've been ghosted. Order No: NO0001EJDRH2. I want my full refund immediately. Fix this. @JioCare
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Archana Keshri (@archanakeshri05) reported@JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.
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Adv. Apoorv dubey (@apoorvduvey) reported@JioCare There is no resolution provide me
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ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported@JioCare how long does it take to cater to a service request raised two days back ? You guys have the lost lethargic service. Wondering how can someone use your connection. Pathetic response, especially by your IVR & AI bots.
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ARPIT CHITRANSH (@arpitchitransh2) reported@JioCare Worst customer service exper. Agent Sulekha failed to provide any resolution, and the assigned engineer never called or visited but falsely updated the complaint as "Customer Not Available." I see no reason to stay with Jio. Planning to port to Airtel. #JioCare
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gautam (@ggauts_97) reported@JioCare Hi Kindly look into this request SR00003BD175, it been more than 14 hours and still engineer is yet to be assigned. My work has been disrupted today due to issue with Jio fiber.
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Kiran M (@kiranmohare11) reported@JioCare wtf network u r providing, on every power outages in my areas ur network goes down. Cannot make calls, internet loses. R u not using battery backup to power ur towers?? #jionetwork
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neeraj khandelwal (@nirajkhandelwal) reported@JioCare @JioCare don’t give me copy paste answers, if you are serious then fix my issue today and call me on my number +91 8806277861 @DoT_India
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Pravinraj Venkatachalam (@pravinvenkat) reported@JioCare I installed jioFiber less than a month ago. It was all working fine till yesterday 10.30AM. Its been more than 24 hours now, the internet is not working. Have raised two ticket and one feedback complaint. Till now no one seems to care. Pathetic service. #jiocare @TRAI
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Rikin Shah (@MumbaiEnjoy) reported@JioCare How To get a Sim Replacement, As My Existing sim card Got Broken , What are The Charges for Replacement of New Sim Card & procedure too
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Aryan Bhimani (@aryan46022) reported@JioCare @JioCare I am tired of explaining the same issue again and again. It has been over 3 weeks, and my JioAirFiber is still not working properly. I have called support many times, raised multiple complaints, and shared my details repeatedly. Yet I only receive copy-paste replies.
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🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported@JioCare Very bad internet connection
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Ishu Ishan (@ishuishan10) reported@JioCare Same problem again. I think Jio is manipulating customers.
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Anuj Jain (@anuj_aj07) reported@JioCare i naver seen a service provider worst than you . My setup box not working and ur customer support refuse to register complaint also.
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venkatesaN natarajan (@venkatesannp) reported@JioCare , @reliancejio I’m getting this message past 2 to 3 days, I dont know what is that temporary issue extended to 3 days. Im using my mobile data to continue my work. Really got frustrated on jio fiber service. Live Jio live jio live jio Dear Customer, We are facing
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AG✨👩💼 (@anon_8_AG) reported@JioCare charged my jio number and still don't have talk time ! hello jio / any ai on your platform is useless! Does not answer the question and does not connect me to a live agent and does not register even a complaint!
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Mayuresh🇮🇳 (@geekeshgod) reported@JioCare What does this mean? People can disrupt the connection at their will? Schedule a call with me ASAP. I need an explanation of what is happening. I need to know everything and when the service resume.
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Shanu Khan (@shanukh85353694) reportedHi @JioCare, #JioCare #JioCustomerSupport I've been using my Jio mobile number for over 10 years, but it was deactivated while I'm working in Jordan. It's linked to my banking and other important services. I kindly request your help in finding a way to reactivate it.
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SACHIN (@Sachinvijaya88) reported@JioCare @JioChat facing worst service & have no hope of ur team correcting the service. Lots of connectivity issue, call dropdowns and disturbance during call. @TRAI request ur support to find the wayout to get solution when service providers are not supporting or taking actions
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Kishanu Hazarika (@HazarikaKishanu) reportedTime to change my Jio Fiber connection to Airtel Extreme fiber. The network is as pathetic as the service. No response at all. Forget 5G, even they can’t provide proper 4G network. What’s the point to use it anymore. @JioCare @jio_fiber @reliancejio
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Anuj Jain (@anuj_aj07) reported@JioCare +91-1413584565 jio fiber id . Stb box sound is not coming . Tv sound is working but stb box sound has some issue
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ashok barsagade (@ashok_barsagade) reported@JioCare Thank you so much, Jio. 🙏🙏 Such a disappointing experience, all for a small refund. It took far longer than it should have, despite repeated follow-ups. Please don't put your customers through such an ordeal. I hope you improve your customer service and refund process.
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Prashant Raut (@Prashan70245321) reported@JioCare @reliancejio My JioFiber connection is down for a week. Multiple complaints raised, zero action! As society representative, if this isn't fixed today, we will remove all Jio wiring from our premises & invite @airtelindia to service the entire society. Fix this!
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Ishu Ishan (@ishuishan10) reported@JioCare Engineers are not doing proper resolution, they are just fixing the issue temporary and doing very cheap connection works. Untrained Engineers are provided for resolution and now same person again has been appointed.
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Dr. Chirag (@DrChiragGoda) reported@JioCare please help, I had been raising request to solve the problem through email and now on X. A deafening silence from Jio care is something worrying. I’m asked to DM the issue and after doing that too there is no response.
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JioCare (@JioCare) reported@PDubey49244 JioCare >> Track service request or by visiting this page simply by clicking on the link sent to you via SMS - Ishveen (2/2)
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Archana Keshri (@archanakeshri05) reported@JioCare @amazon Extremely disappointed with the support. I made a recharge through the MyJio app on 14 July 2026 at 2:09 PM using Amazon Pay Wallet. Transaction ID: BR000DS6PHL6 Amazon Pay Order ID: P04-3935239-1287843