Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nagpur, Kanpur, Meerut, Gobārdānga, Delhi, Patna, Bengaluru, Bhopal, Ahmedabad, Noida, Nashik, Hyderabad, Mumbai, Solāpur, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur
|
Internet | 1 hour ago |
|
Kanpur
|
Wi-fi | 2 hours ago |
|
Meerut
|
Internet | 2 hours ago |
|
Meerut
|
Internet | 4 hours ago |
|
Gobārdānga
|
Internet | 11 hours ago |
|
Delhi
|
Total Blackout | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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NIKHIL KUMAR SINGH (@nikhil361singh) reported@JioCare No response call get's disconnected automatically please help I tried multiple times but not able to connect
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【UAK】🇮🇳🇮🇳🇮🇳 (@thebigggshow) reported@TSaukur @JioCare @reliancejio They have simply become the WORST Now....
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abhay lohani (@abhaylohan14646) reported@JioCare Still problem not resolved???? Pathetic service, every time only excuses are coming from Jio team.... Kindly resolve it asap
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Monu Yadav GSI (@MonuYadav2401) reported@JioCare The JioHome services in your area have been restored. If you are still unable to use the internet services for your Service ID 1574358802, please restart your JioHome router. You can also run a diagnostic check below and take appropriate action.
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Anil Makala (@anilmakala1) reported@JioMart_Support @reliancejio @JioMart look into this issue #Jiomart
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pandit0054@gmail.com (@pandit0054) reported@JioCare My issue is pending for 10+ days. Engineer visit was already delayed once. Please ensure this time the visit happens on priority and the issue is fully resolved. Also request billing correction for zero usage. Name: Upendra Kumar Number: +91-5332796322
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【UAK】🇮🇳🇮🇳🇮🇳 (@thebigggshow) reported@TSaukur @JioCare @reliancejio I had issues with their so called 5g Network..
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Prashant H Jha (@PrashaantJha) reported@JioCare what a horrible customer service! My work is based on Internet service and I it stopped working. But no ways to contact the customer support to speak to a real person and the automation just scheduled for next day. Would you pay for the losses I will incur till tomorrow?
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Deepsundar (@adeepsundar) reportedDay:- 6 Today i call jio office and jio customer care but same . No response from other side. @JioCare . How much time u need? Tell me exact date.
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Saif khan (@its_saif_khan) reportedHi @JioCare can you help me to solve Or you want to loose your consumer totally bcoz i have last tweeted you related about my jio fiber 5283355649 That time your banner on my jio app and customer care both told me that 707 plan is for 60 days Now it's expired in only 30 days
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Somnath Das (@somnath__das_) reportedPoor connectivity last 2 weeks, I tried to call your team multiple times but no response Your team doesn't refund or extend my plan but ur team's response sorry for the poor connectivity I pay to use the service what I do to ur sorry @JioCare @jio @jiocustomercare
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Dilip Rajpurohit (@dilippurohit) reported@JioCare @reliancejio 5G speed in 25.0625001, 72.6716959 has been extremely poor (like 2G/3G) for nearly a week. Itis impossible to use internet due to constant buffering. Since we r paying for 5G recharges, we expect better service. Pls fix net speed issue in this area urgently.
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Ankan (@Ankan143luv) reported@JioCare @JioCare this is really frustrating, no callbacks , no visit, jo response just posting same comment on my comment does not solve my problem, you have to do some thing, almost 1 month and no resolution, how can we trust
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BARUN GHOSH (@barun_ghosh9064) reported@JioCare @reliancejio Regarding the Jio AirFiber connection I subscribed to (Registered Number: 9735187088)—when I recharged in January, I was granted a validity period of two months. However, when I recharged on March 31st, the service was disconnected today—just 20 days later
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S.P. SINGH | एस.पी. सिंह (@SPSingh52881365) reported@JioCare It has been 4 days and still no resolution. I already shared my details via DM as requested, but there has been no proper response or update. This delay is unacceptable. Either fix this issue immediately or take your WiFi back from here.
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@purba gayon (@apurba_gayon) reported@reliancejio very bad service in air fiber.10 days passed order no.-NO0001CSJTBQ still not installed. Customer care support is also pathetic
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Preetu Sachan (@preetu2611) reported@JioCare When can I expect the resolution is my question. What is the limit of the word "shortly"
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Journalist Himanshu Setia (@hsetia2222) reported@reliancejio Your jiomart quick service is pathetic. Ordered at 10.50 am. Waited for your so called "quick" service for whole day. 4 complaints in whole day. Promise of delivery for whole day. At night order cancelled with refund in processing. You can't compete with blinkit.
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Ram Nijhawan (@ramnijhawan) reported@JioCare Are you guys still investigating? I think you all have been lying & not giving true picture which is a matter of big SHAME. Your department initiated refund unilaterally without explanation & JioCare telling me all this time that matter escalated to high level, assuring solution.
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1920 (@Kintu865) reported@JioCare Deadline crossed but still no resolution. Only ‘in progress’ replies. Very disappointing. Kindly resolve immediately #scam
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Jyotish Kumar Ray (@jyotish_13) reportedInternet not working @JioCare
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Ayush Sharma (@Ayush30052k) reportedJust keeping this thread updated so that you know how jio offers bad services with premium prices. No resolution till now. I’ve called more than 40 times. @jio_fiber @reliancejio @JioCare
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संदीप तिवारी 'अनगढ़' (@sandeeptiwaryme) reported@JioCare Serious issue in my area: as soon as there’s a power cut, the network drops badly. Internet almost stops working and even calls are not clear. Please look into this urgently @reliancejio @RIL_Updates
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Raushan Chaurasiya (@Raushan9800) reported@JioCare It's only to my number because i have other phone having jio sim and i have no problem on that. Neither 4g nor 5g is connecting smmothly .It stucks everytime i am on vc and then i have to disconnect. It's irritating. Please solve this otherwise i have to port to other operator.
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pandit0054@gmail.com (@pandit0054) reported@JioCare Very disappointing experience with Jio AirFiber. Internet not working since recharge, engineer visit delayed, and still no resolution after 10+ days. Even billing is ongoing despite zero usage. SR: SR000033UDTN NCH Complaint Filed Please resolve immediately.
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HARSHIT OJHA (@OjhaHarshi24391) reported@JioCare Why the delay? My JioFiber STB installation (SRN: TC00000CQRZ8) has been pending since April 15th. Every "scheduled" appointment is a no-show. Looking for a resolution TODAY before I head out of station. #JioFiber #BadService
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SUSHOBHAN DAS (@SushobhanJoy) reported@JioCare I know it's the process. What if I don't like the delay that is now introduced today, I want to cancel and get refund immediately, the service engineer visited today and said it would take 3-4 days more. Order No: NO0001CYF1VA take this complaint serious
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Sanji (@sanjilikesyou) reportedJust found out you can't chat with an HUMAN agent anymore in @JioCare since it's all bots with template messages. The chat based customer service became non existent. Great move, @JioCare . Onlyfans models will kneel down before you when it's thirsty for people's money.
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Snehali Dutta Biswas (@snehali96) reported@JioCare Why am I facing this problem every day because it is called a temporary issue? Why am I facing this problem at a particular time? Kindly send a proper engineer from Jalpaiguri. Please make arrangements, otherwise I will be forced to reach far away.
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Snehali Dutta Biswas (@snehali96) reported@JioCare I have tried everything,,, to no avail. The company told me that it is a tower issue. I want this problem to be resolved as soon as possible.