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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jaipur, Rājkot, Bengaluru, Thiruvananthapuram, Lucknow, Bhopal, Madurai, Kanpur, Chandigarh, Mumbai, Baikunthpur, Agra, Chhindwāra, Bhawānipatna, and Dehra Dūn.

CityProblem TypeReport Time
Jaipur Internet 2 hours ago
Rājkot Internet 2 hours ago
Bengaluru Phone 3 hours ago
Thiruvananthapuram Total Blackout 3 hours ago
Lucknow Internet 3 hours ago
Bhopal Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • deekshaim2668
    Citizen -waiting for Ache Din! (@deekshaim2668) reported

    @JioCare Again no internet, I am so sick of this, everyday, 31july-03rd august no internet, you didn't resolve the money issue. Now again no internet. What's wrong with you?

  • aks_shrey
    Alok Kumar Sharma (@aks_shrey) reported

    @reliancejio @relianceindustries — If a customer’s JioFiber service remains down for more than 36 hours, what is the point of taking a JioFiber connection? When and how will my issue finally

  • Zemi15599355
    Laraib Zemam (@Zemi15599355) reported

    Chose JioAirFiber only bcoz team promised TODAY install. Chasing since yesterday. Payment+KYC done today, Praveen & Puneeth came home for it — then Puneeth just says “shift ended” & left. Is @JioFibreCare @reliancejio ready for same-day requests at all? Order NO0001FCHZ2Q,Fix it

  • itsyadav_7
    Vikash Yadav 🇮🇳 (@itsyadav_7) reported

    @JioCare Link is not working, can please call me

  • AJTrader24
    Amit Jadhav (@AJTrader24) reported

    @JioCare There is almost zero coverage in my office in Prime Powai region of Mumbai since last few months, can you check what went wrong here? If any towers got dismantled recently. Issue is for all office colleagues on Jio.

  • devi410
    devender (@devi410) reported

    DAY 29 — STILL NO SOLUTION 29 days have passed, and my Jio AirFiber problem is still not resolved. SR: SR00002NDT4E No proper resolution. No confirmed engineer visit. Still waiting. @JioCare @reliancejio @DoT_India Is this the service you provide to customers?

  • patidar_karuna
    karuna patidar (@patidar_karuna) reported

    @JioCare Enough is enough, now I am porting my SIM to Airtel. Network quilty is very poor

  • RanjeetBhardwa3
    Ranjeet Bhardwaj (@RanjeetBhardwa3) reported

    @JioCare @JioCare please respond you have all the information. I need an answer. Why it was rescheduled without any intimation. No Engineer called for follow up. Your sales reps are not responding of my cal. Customer service is already out of reach.

  • arpitdhn98
    Arpit Jindal (@arpitdhn98) reported

    @JioCare @JioCare why is your service not constant and why is the network so slow. Of Jio Airfiber is not a success then why is company not giving the FTTH CONNECTION

  • iVJThakur
    VJ Thakur🚩 (@iVJThakur) reported

    Hey @JioCare, plz do not cal me again frm difrnt no's. Kindly ask ur staff not 2 contact me. I hv already rqstd to port my no. away frm Jio. I am still facing issues with Jio’s services & I hv decided 2 discontinue using Jio Cons: Poor 5G network quality. Higher recharge prices

  • PranavPranavcuj
    Pranav (@PranavPranavcuj) reported

    Jio perhaps is the most fraud Indian company....pathetic wifi and network service, no proper customer support and arrogant staff. @JioCare @JM_Scindia @MIB_India

  • TheDarkDevil772
    Shoeb (@TheDarkDevil772) reported

    @JioCare same Reply I received on 18 Aug 2026 with service request number still no refund intiated by Your team till date and Another Date for Instalation scheduled today I need my Money Back ASAP @JioCare

  • _aka_adarsh_
    ÂĎƙ (@_aka_adarsh_) reported

    What a *******g stone age network this company provides @JioCare And even more if you try to talk to any costomer care person. They have got that ****, automated machine never tries to listen issues,just repeats what ever it is Using jio is just a frustration and lack of option

  • dustofyourfeet
    UnderHisCommand (@dustofyourfeet) reported

    @JioCare Waiting for resolution

  • JhunjhunSingh9
    Jhunjhun Singh (@JhunjhunSingh9) reported

    After many complains via calls my wifi connection issue has not been fixed , I am getting very delayed response and I am not able to use my Jio fiber wifi . Connection mob no. +91-6266214549 @reliancejio @JioCare @jio_fiber Please repair and give a quick resolution for the issue.

  • YlJoshi
    Yogesh Joshi 🇮🇳 (@YlJoshi) reported

    @Pravinpahur @TRAI Yes I agree with you, I am complaining since December 25 on daily basis but nothing taking action against service provider @reliancejio by this so called regulator authorities.

  • rishit__2211
    Rishit Patel (@rishit__2211) reported

    @JioCare @reliancejio @TRAI Installed on Aug 14 & down already! First promised restoration today, now delayed to Aug 22. Brand new connection completely dead. ServiceID: 2653557045 Fix this outage TODAY or compensate for downtime! Unacceptable service.

  • Arunav66886942
    पंडित शिवरामकृष्ण (@Arunav66886942) reported

    @JioCare It's very pathetic to experience the bad network.

  • Santanu27433370
    Santanu Sarkar (@Santanu27433370) reported

    Jio air fiber cantiection internet not solved for my issue customer care not help &no tecetion visit my site problem 7days why @reliancejio

  • shavallaganesh
    Gs bunny Ganesh (@shavallaganesh) reported

    @JioCare I am raising this issue very seriously. Please resolve this problem within 24 hours. If the issue is not resolved, I will have no option but to publicly highlight the poor quality of your service and make people aware of the kind of service you are providing. Please

  • ujwal_ghaywat
    Ujwal Ghaywat (@ujwal_ghaywat) reported

    Have been complaining for over a month about bad network and internet Customer care repeated recorded messages Pathetic and irritating Finally initiate port out @reliancejio @JioCare @TRAI please shut down your department You are useless and incompetent for consumers

  • luv4indiaaa
    Love for India (@luv4indiaaa) reported

    @JioCare Ab aap kuch bhi kro can't tolarate this now so ported my sim to airtel already Now u can f**k with your network on daily basis I am out now...bina prior notice how can you do outage #jio #goodbyejio

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @JioCare Yes, same location. Your priority care team lies and blocks ivr code 9 so that I dont talk to your executive or can get complaint no Am i the only one using jio in our area? Can you check if everyone is gettin looted by jio in our area? You guys arent even giving basic speed

  • aks_shrey
    Alok Kumar Sharma (@aks_shrey) reported

    @JioCare as per your message, an engineer was scheduled to visit my premises today, 21-Aug-2026, between 13:00–14:00, for SR00002NKKX2. The scheduled time has passed, but no engineer has visited and there is no proper update. Please escalate this immediately and resolve the issue

  • Urban_wolf1804
    Saggy...𓀛🔥 (@Urban_wolf1804) reported

    @reliancejio @RelianceJioCare to do Self KYC and order the SIM online because those SIM cards cannot be obtained from the store. Then what exactly am I supposed to do? I have already called JioCare **11–12 TIMES**, and still nobody has provided a solution. Why should a customer keep running around because

  • aks_shrey
    Alok Kumar Sharma (@aks_shrey) reported

    @JioCare Final Notice: My JioFiber connection has been non-functional since 20 August morning, and despite repeated complaints, the issue remains unresolved. Please provide me the contact details (email ID and mobile number) of your higher authority immediately.

  • Santanu27433370
    Santanu Sarkar (@Santanu27433370) reported

    My jio fiber connection 7days no internet my office complan but customer not my help issues not completed my jio air fiber cantiection No M-9830431474 @JioCare

  • Jignesh151188
    Jignesh Patel (@Jignesh151188) reported

    @JioCare Still waiting I have requested on 11th Aug today is 21st Aug still no confirmation can you cancel my order & issue refund

  • gaganshrm_
    Gagan Sharma (@gaganshrm_) reported

    @JioCare @reliancejio How many times do I need to follow up for a simple concern? 😐 I keep receiving the same generic response, but the actual issue is still unresolved. Pls take ownership of the issue, arrange a callback, provide a clear resolution. @JioCare

  • Mihirme88
    Mihir Mehta (@Mihirme88) reported

    @JioCare @reliancejio For the past two weeks, I have been facing an issue with the JioTV app on my Smart TV. The app automatically logs me out every 12 hours, and I have to log in again. I have already complained to customer care, but the issue has still not been resolved.