Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Rājkot, Sūrat, Bengaluru, Hyderabad, Chhindwāra, Varanasi, Chennai, Delhi, Ahmedabad, Dombivli, Kolkata, Udaipur, Ludhiāna, Imphal, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Rājkot
|
Internet | 23 minutes ago |
|
Sūrat
|
Internet | 39 minutes ago |
|
Rājkot
|
Internet | 1 hour ago |
|
Bengaluru
|
Wi-fi | 1 hour ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Hyderabad
|
TV | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kumar Chowdary (@KumarCh98793636) reported@JioCare Every support call gives the same scripted reply: “temporary issue” or “many users are using it.” Now you’re promoting AI features like #HelloJio, but basic connectivity doesn’t even work. Even the MyJio app shows “Low connectivity, Retry.” #Jio #NetworkIssue
-
Vijay Vj (@Walker_VjH) reported@JioCare I can't work properly, even I've restarted the router multiple times but still facing the same issue even after diagnostics, so I need someone to look at the router nd find what's happening here, or cancel the jio wifi...
-
Fukkard (@FukarrdBO) reportedIs @reliancejio 5G unreliable or misleading? Even with full signal and a 5G icon, why am I unable to browse the internet? @JioCare
-
PRIYANKA MISHRA (@pic9936) reported@JioCare just need a technician visit at my place as the customer care isn’t helping at all and they are not sending any technician to check just closing it saying we cannot send a technician as it shows no error from our end.@JioCare
-
Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
-
Shambhoo (@Shambhoo207) reportedI request all Indians please don't subscribe to JIO network . Worsen services 😔 @JioCare @MIB_India @JM_Scindia
-
sunil thapa (@sunil9jan) reported@jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T
-
Lavu Harshith (@HarshithLavu) reportedWhat’s going on with @reliancejio faced frequent internet issue majorly during @UPI_NPCI payments at shops which is quite irritating. It is understandable that at D-mart it might be bcoz of huge crowds but at Kirana stores not expected looking fwd to MNP what do u guys suggest
-
HARISH (@Harish04518669) reported@JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.
-
Ajay (@Ajaydadke1) reported@JioCare JioFiber not working since 10 April. No proper update and no support on call. Please fix this urgently. I can share details in DM. @jio_fiber
-
Naveen Sharma (@asknaveensharma) reported@Prashan87890385 @JioCare Since you already paid upfront and hence the issue. No laws in this country to protect consumers.I paid upfront for SIM delivery and it has been total 9 days with no delivery. Jio staff calls and says would refund if not delivered by Sunday. Still no refund and no SIM delivered.
-
Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
-
Mintu Ghosh (@MintuGh33264335) reported@JioCare The continuous network disruption has caused significant inconvenience, loss, and unnecessary stress. Your team’s inaction and false closure of complaints are completely unacceptable and reflect a lack of accountability and professionalism.
-
Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare please check my Pm i sent you my airfiber details Cancel my Airfiber Services i dont need it anymore!
-
Raja Kumar (@ranjanprakash_) reported@reliancejio @JioCare Facing very poor network in Village Tintoliya, Ward No. 11, Supaul, Bihar (852125). Calls are dropping and internet is extremely slow — daily users and students are affected. Please take this seriously and improve coverage or install a tower urgently. #Jio
-
Subham kumar (@Subhamk57788547) reported@JioCare Hi @JioCare i have not received my refund yet. Can you look into the matter and help me getting my refund back it has been already 18 days
-
Mohan Velakapuram (@MohanBharat2047) reported@reliancejio @JioCare I'm not getting Jio Internet signal at Sricity SEZ, Tirupati District, Andhra Pradesh Sometimes it's showing 1 point or emergency calls only. Not even opening YouTube Please look into this and resolve asap.
-
Swapnil Shinde (@swapnil_3615) reported@JioCare Internet speed and network connection are very poor in my area. I am unable to access the MyJio app as well. Calling is also very problematic.
-
Jaydip Makvana (@Makvanajay60996) reported@JioCare If it was a 1-time offer, WHY did your official WhatsApp send a link for "Rs.707 for 60 days validity" & accept my money? You can't take payment for 60 days & then deny the service. Adjust this bill for 60 days, or REFUND my Rs.707 immediately!
-
bharat ghelani (@bharatghelani2) reported@JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue
-
CreatorsGift (@icesprings) reportedDear @JioCare @reliancejio all I want to say is u r a miserable piece of ****** **** with a pathetic customer service who argues and disrespects people Madrochai G mein Himmat hai toh call trace kar and suspend ur employee MF ****
-
Rashid Imran (@RashidImran4712) reported@JioCare I paid 707 for 2 months recharge but I didn't even get 1 month Fix it
-
SHANKAR SINGH YADAV (@ershankar) reported@JioCare I have registered a JioFiber Service Request no. SR000033BQ5X three days before but internet connectivity is still pending. A very unacceptable behavior and customer concerns are not on priority.
-
KAMAL (@kamal096669) reported@JioCare How many days your team will work on single issue.check the thread.we don't need your services anymore.infact we aren't getting even now.
-
vivek singh (@vivek27290) reported@JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.
-
Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reportedHello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT
-
Dr. S.S. Sharma (@sssharma84) reported@reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network
-
kokatesandeep (@kokatesandeep1) reported@JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?
-
Manjunath R (@Manjunathr369) reported@JioCare @reliancejio SR000033GUSB what is cancellations request status, as customer i could not check STATUS..!
-
SAUMYA SHAH (@saumyashah6) reportedMy @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!