Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Mumbai, Pune, Lucknow, Udaipur, Bengaluru, Sūrat, Kolkata, Coimbatore, Hyderabad, Kanpur, Indore, Nagpur, New Delhi, and Jabalpur.

City	Problem Type	Report Time
Guwahati	Internet	18 minutes ago
Mumbai	Internet	33 minutes ago
Pune	Internet	2 hours ago
Pune	Internet	2 hours ago
Lucknow	Internet	3 hours ago
Udaipur	Phone	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAJESH (@w_rajesh) reported 1 minute ago

  @JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting

• 
  Dibyendu K Das (@dibyendu_das) reported 6 minutes ago

  @ad470956 @reliancejio Not router issue, Fibre cable issue

• 
  Aditya (@delverAditya) reported 9 minutes ago

  @JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence

• 
  Dua🤲 (@donnabell_27) reported 9 minutes ago

  @JioCare I’m fed up with your tortoise network

• 
  Mohit bhagat (@mohitbhagat417) reported 9 minutes ago

  @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

• 
  Puneet kumar (@puneetanand16) reported 11 minutes ago

  Service is poor to poorer day by day @reliancejio

• 
  Vijay Shukla (@VijayShukl70154) reported 13 minutes ago

  @tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.

• 
  Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported 14 minutes ago

  @JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.

• 
  Parth (@Parth07794188) reported 14 minutes ago

  @JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.

• 
  Arindam (Arin) (@iamArindam7) reported 15 minutes ago

  @Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!

• 
  Rashi (@RashiBhandari14) reported 15 minutes ago

  Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

• 
  Dipen Thaker (@dipenthaker7) reported 16 minutes ago

  @JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this

• 
  Sudharsan Raamhu (@SudharsanRaamhu) reported 18 minutes ago

  @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

• 
  Ram Lokesh (@RamLokesh_66) reported 19 minutes ago

  @reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?

• 
  Manohar (@My_self_Manohar) reported 23 minutes ago

  @reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.

• 
  vikram mishra (@vikram00797) reported 24 minutes ago

  @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

• 
  Jersey (@KarthikKlD) reported 27 minutes ago

  @JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem

• 
  Kiran N Chavan (@killerkc12_) reported 28 minutes ago

  @RaviSin6238033 @JioCare @reliancejio Jio has worst service

• 
  Abhi Sinha🚩 (@AbhiSinha2003) reported 33 minutes ago

  @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

• 
  Proud Indian $K🇮🇳 (@kaushish1975) reported 36 minutes ago

  @tanyachawla31 @JioCare You will get such messages only but NO SOLUTION

• 
  Devkumar (@Dev230387) reported 36 minutes ago

  @reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.

• 
  SSN (@ssnpunekar) reported 37 minutes ago

  Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

• 
  Sagar Rai (@S_a_g_a_r_r_a_i) reported 40 minutes ago

  So now even the support system of @JioCare doesn't responds on any platform , nice , better I should switch to other platform

• 
  sk (@sarveshminal) reported 46 minutes ago

  @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

• 
  Yash Sharma (@KumarYash01) reported 49 minutes ago

  @JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution

• 
  பண்பரசன்.ஏ (@Panbarasane) reported 54 minutes ago

  @JioCare The bitter truth is came to the thought with ur poor service @jiocare

• 
  Anshu Raj (@anshuraj08) reported 56 minutes ago

  @JioCare My JioFiber has been disconnecting since 26 August despite multiple technician commitments. The request was wrongly marked “Resolved.” Please escalate and arrange immediate resolution. SR00003FFU7X #Customerrights #falseclaim #cheating

• 
  बीएड छात्र संघर्ष मोर्चा BCSM (@bcsmup) reported 56 minutes ago

  @reliancejio @JioCare There is no calls and internet in jio network issue continues Please improve it nearest tower is in kanpur zone

• 
  Aatmaram Tukaram Bhide (@BhideSpeaks) reported 59 minutes ago

  @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

• 
  V k dhar (@Dharvinod71) reported 1 hour ago

  @reliancejio @jiocare @reliancejio JioFiber order LR000016EYAC amt was paid on 31 Aug 26 Tried multiple times – MyJio app, Fiber helpline 1800-896-9999 and WhatsApp support have no cancellation option Please cancel the order immediately and process full refund to the original payment mode