Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kanpur, Bengaluru, Guwahati, Nagpur, Pune, Ahmedabad, Latur, New Delhi, Delhi, Dholka, Chhindwāra, Chennai, Mangalore, Mumbai, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Total Blackout | 12 minutes ago |
|
Bengaluru
|
Total Blackout | 19 minutes ago |
|
Guwahati
|
Internet | 34 minutes ago |
|
Nagpur
|
Internet | 46 minutes ago |
|
Bengaluru
|
Internet | 56 minutes ago |
|
Pune
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Jena (@imsumitjena) reported@reliancejio @JioCare Their plans provide unlimited 5G data but even regular 2G internet speed is not being offered At least people should have access to 4G speed in the name of 5G I am facing this issue in Delhi. I wonder what network problems will arise in remote areas.
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Sunil Kumar Singh (@SunilKu85147435) reported@JioCare So since 2 nd June to 30 th June if it was temporary issues? How i could use even 1 GB out of 56 GB. Lie has become legitimate nature. Jio is anti national company. Sucking Blood like mosquito. I m not hre to donate Ambani . Either provide service or no recharge will be done.
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Saurabh Parikh (@SaurabhKParikh) reported@reliancejio Unlimited promises. Unlimited follow ups. Unlimited service requests. Still waiting for one thing... A resolution. @JioCare @reliancejio
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Divya (@Delphic_Divs) reportedYou are not able to provide a basic service after charging full installation fee and sending these useless AI generated bot messages? Why is there no mechanism to speak to a real human? @Consumer2Court @consumercourtin Kindly look into this matter. Massive fraud by @JioCare
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MURALI BR (@COOLMURLI) reported@JioCare @gauharsiddiqui Hi Team, since two days there is no internet connectivity at home. Pls look into this urgently and raise service level as p1
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Curious Nori (@jilyannori) reported@vk7792 @reliancejio @JioCare Too much work for a fix 🙄
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Rohan Joshi (@rohanjsh) reported@JioCare Hi, Please help here on urgent priority this is unacceptable experience.
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ss (@SunilSuman2952) reported@JioCare - Still NO one visited to rectify/ resolve issues.
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Ankit singh negi (@Ankitsinghnegi4) reported@JioCare @Jiocare you have no shame left your still I'm facing 100s of scam calls and messages you need to shutdown your coustomer support.
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Fenil Shah (@Fenilvshah89) reported@JioCare Still not activated. Kindly resolve complaint at the earliest
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Harrshal Chaudhari (@harshalc09) reported@JioCare @JioCare Hi dear sir, please Help me get a call back from a customer service agent. I want to cancle jio fiber subscription. Please call back, i am not able to connect through 1800 vala number
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Manish Chandra Mishra (@hellomishra) reportedHey @JioCare @reliancejio, my number ported from Airtel today, but the eSIM QR code you sent was already expired. Now I'm completely out of network and your support hasn't resolved it. Please DM and send a valid eSIM profile urgently.
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tad dum (@im_the_first_rv) reported@JioCare I am getting huge number of calls by some spam or I don’t know or my Jio, but Jio is failing to help me on that and annoyingly I’m getting huge number of calls every day. I’m speaking to Jio over the chat, but no response.
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Dheeraj Gupta (@Dhegreat0ne) reported@JioCare Called like 10 times to this stupid number 18008969999 and ivr responds and then disconncts. ******* horrible service. No one should get a jio fiber or air fiber connection it's a headache. They are nice when you are joining their broadband but after service zero.
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kamal kukreja (@kamalkukrejaPT) reportedi have raised this issue with @reliancejio but no response recd.
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dibya kishor gahir (@dkgahir) reported@JioCare Every time I hear from your side from 6 months facing is it intermittent issue ?please refund my money don’t make fool .
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Manoj Sapru (@SapruManoj) reported@JioCare Aishwarya no one is coming to repair why give assurance that your company does not support or care.
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Naman Sharma (@_Naman_Sh) reported@JioCare U got the worst customer service ever….its been 4 days since I’ve been trying ….u say the same **** ….send the same link which doesnt resolve anything and keep the customer in a loop …Shame on You!
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Vivek Chennuri (@cherryvivek) reported@JioCare and now you have removed all the ways I can reach your customer care. Hot line - call answered and ended by the robot. Chat - JioGin, Doesn't understand any inputs, has its own mind. So basically, we can't provide you any inputs of our issues or your inefficiency.
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𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported@JioCare Sudhanshu, I have provided all the details to your customer support team. Coordinate internally to resolve this on priority or if you can't resolve by the next 3 months, issue a refund. Don't behave Unprofessionally here.
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Aditya Anand (@iamadityaanand) reported@JioCare @JioCare Call me, I am thoroughly annoyed at your service and is just one step away from filing an official complaint with the consumer forum. You guys have the worst possible customer service
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Himanshu Sharma (@HSAllRounder) reported@JioCare @reliancejio My problem can be resolved just by sending a technician/engineer to my home. It is that simple.
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Shubham (@Shubham02_03) reportedDear @JioCare @reliancejio It has been 3 days and there is still no proper restoration of my Jio AirFiber service. There has been no meaningful update or timeline shared either Will Jio compensate customers for this prolonged outage or simply ignore them and expect us to keep.
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Parth Bagtharia (@parth_bagtharia) reported@JioCare @JioCare it hasn't rained a single drop since the last 2 days. There's no water logging anywhere in the vicinity. Please clarify what is causing the service disruption and how long it will take to be fixed? I am having to pay for additional data every day due to the WiFi loss.
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Mayank Kr Garg (@ImMayankGarg) reported@JioCare @JioCare My decision is final. I no longer want to continue with #JioAirFiber due to repeated service issues and poor customer support. Please stop asking for additional explanations and process the permanent disconnection immediately. Stop billing immediate
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vicky (@papnai85) reported@JioCare @reliancejio @RelianceDigital pls check my jio air fiber is not working. Every time after power goes off the Air Fiber disconnects and it takes one day to come back. Pls resolve this asap. No one is here to check on the same.
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Akshay Mehta (@akshayad) reported@JioCare I will definitely switch to another Internet provider. As and when the services are disrupted continually. Today my Internet service is not available for more than six hours.
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Aditya Anand (@iamadityaanand) reported@JioCare @JioCare Your engineer came and took my router. Yet the connection is showing on my id. If you don't remove it from my id within the next 5 days, I am filing a consumer complaint against you.
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Saurabh Parikh (@SaurabhKParikh) reported@JioCare Dear @JioCare, I now have emails, SMS, service requests, X replies, and call recordings. Every channel acknowledges my issue. None of them resolve it. That's the real problem. @reliancejio
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Dr. Kunal Shah (@kunalshah_16) reported@JioCare You haven’t replied to my DM properly, your response doesn’t help me solve the original problem.