Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Kanpur, Delhi, Hyderabad, Dhanbād, Bhopal, Chhindwāra, New Delhi, Dehra Dūn, Pune, Kolkata, Bhubaneshwar, Kohima, Lucknow, and Āsansol.

City	Problem Type	Report Time
Patna	Internet	7 hours ago
Kanpur	Internet	10 hours ago
Delhi	Internet	11 hours ago
Hyderabad	Internet	11 hours ago
Dhanbād	Internet	12 hours ago
Bhopal	Internet	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anand Kumar (@Anand_Kumar_74) reported 1 minute ago

  @JioCare But not installed sir please help me sir

• 
  Samrat Dutta (@TheSamratDutta) reported 1 minute ago

  @JioCare @JioCare I have tried all of these, and nothing works. It has been down for 4 days now. Can you please send a technician to check it out? I have tried everything. I have tried reaching out to you. No one responds. No one picks up the call. No one replies to email.

• 
  Satish Bhatt (@SatishBhatt1411) reported 11 minutes ago

  @JioCare Have sent you all the detail DM with screenshots of the @reliancejio’s performance stats. Hope you guys will fix this issue for your users else, we will be forced to switch to @airtelindia

• 
  Yasin 𝕏 (@iamyasinshaikh) reported 13 minutes ago

  @JioCare I shared a phone number in DM. That number is not having 5G network from afternoon. After calling on 198 10 times there is no resolution. Please look into it.

• 
  Uday Kumar Gupta (@UdayGupta81) reported 13 minutes ago

  @JioCare @JioCare 4g network is also not working properly. What should I do ? If I talk about app and website.. youtube, instgram and any website on browser not working. It is happening last 4-5 days. Please resolve this issue as soon as possible.

• 
  G@MBLER (@GMBLER1996) reported 13 minutes ago

  @JioCare timeline, or concrete action. I paid the booking amount on 13 August and have followed up continuously, yet the issue remains unresolved. Kindly provide the SR/Complaint number, share the current status and confirm the expected resolution time. If this continues without (2/3).

• 
  Sagar Ramanuj (@SagarRamanuj_) reported 14 minutes ago

  @JioCare Since the ORN/LRN has not been issued to me yet, I am unable to provide it despite your repeated requests. I have already sent my bank statement and UPI payment screenshot through DM. Kindly stop harassing the customer and resolve this issue at the earliest. @nch1915

• 
  James Zachariah (@JamesZachariah_) reported 14 minutes ago

  @JioCare Still the internet is down and it was said that it will be resolved by 6 but no still the same and not updating what the problem is,I am fed up with you service and customer support. The worst service ever. @JioCare

• 
  ଡାଃ ସୈାରଭ (@sauravmishra191) reported 14 minutes ago

  @JioCare @reliancejio @JioCare they don't even care to address a situation. Customer service at its very best.

• 
  🇮🇳Suraj Gupta (@surajgupta927) reported 16 minutes ago

  @reliancejio @JioCare In our location all society is facing network issue please help us or all we change the service provider. #help #jio

• 
  Abhishek Gattin (@abhishekgattin) reported 16 minutes ago

  @JioCare I have done all the steps 10 times. The service is available, my flat beside flat has an active JioFiber connection. Still getting same canceled error & duplicate error SMS upon request. Don’t try to fool us with these tactics. @JioCare

• 
  Jitendra Verma (@jitendraverma__) reported 16 minutes ago

  @JioCare Please don’t call me again. I’m no longer interested in hearing updates, explanations, or assurances. I have already explained the issue multiple times. What I need is a permanent solution, not another call. Thank you.

• 
  Ayush Jha (@ayush264jha) reported 17 minutes ago

  @JioCare But the whole problem is of the delay which I'm facing I got the message that service request has been raised a reply will be by 25th August? The whole point of the complaint through X was to fix the problem asap. That is AIR FIBER INSTALLATION simply ? What's so hard in that ???

• 
  stuti jain (@jainstuti) reported 20 minutes ago

  @JioCare @JioCare I need your assistance with my refund, I am not longer looking for your service and fo not ask any patience from me. I am your customer who no longer wishes to avail your non existent service. Kindly refund my pre-paid service amount

• 
  Atique Uz Zaman (@TheATiQUE) reported 21 minutes ago

  @JioCare @reliancejio @reliancejioCare Your representative has now called me and clearly refused installation at my address, stating that JioAirFiber cannot be installed here. I have already paid ₹2,222. Please either install the connection or cancel my order and refund the full amount

• 
  Sameer Husain Mulani (@sam_rocker007) reported 21 minutes ago

  @JioCare It's been 10-11 days since I am facing service outage. I have recharged for a month, now I am not even sure if I can use JioFiber service for this month or not. For the days I have been patient, someone might even have repaired under se opic fiber cables and restored services.

• 
  Prabhat Jha (@jhaprabhat27) reported 21 minutes ago

  @reliancejio This is absolutely unacceptable & extremely frustrating. We have been continuously following up, but no action has been taken and the issue remains unresolved. SR: SR00003DPAQT SR: SR00003ED2RF How many more follow-ups are required before someone actually takes resp.

• 
  Prashanth sharma (@prashan08416723) reported 24 minutes ago

  @JioCare I have some issue regarding my jio number but it's not getting resolved however I connect with customer care.. worst service in this digital era..

• 
  Madhur Pratap Singh (@madhurpratap) reported 27 minutes ago

  I am facing problem in my jio fibre connection daily but no permanent solution is beeing done.Very bad service. @reliancejio @JioCare

• 
  Rohit sharma (@Rajkuma22199936) reported 29 minutes ago

  @JioCare There is a net issue for 3-4 hours every day, what happened? I feel like I will have to get my number ported.

• 
  Sushant Sinha (@SSinha10206) reported 31 minutes ago

  @jiocare again network problem

• 
  Apurva Patel (@Apurva25) reported 39 minutes ago

  @JioCare how do you close the complain without attending it? Jio fibre network has problems since long but nobody bother to attend. Every time we register complaint it closes automatically in few days.

• 
  Aarav Soni (@AaravSoni1) reported 41 minutes ago

  @JioCare @reliancejio May I know how many days it will take for service engineer visit ? Today's is 4th Days? Shall I raise a official complaint in consumer court??

• 
  Annurag P Rekhi (@Dravidict) reported 42 minutes ago

  Why is it all of a sudden whenever I open X, my feed is people abusing @JioCare now don't reply in an automated message if I need help, I don't

• 
  Kunal_dzk (@redeepedits) reported 43 minutes ago

  @JioCare Facing persistent false 5G / severe network degradation in Kadarpur (near CRPF Camp, Sector 63, Gurugram - 122102). Speeds are unusable and dropping to 4G despite full 5G coverage claims. Please check local tower congestion and resolve this immediately. @reliancejio

• 
  Neeraj Yadav (@NeerajK68690223) reported 44 minutes ago

  @JioCare I don't have alternate no. This is my bad luck I use only jio.and I am have only this number.

• 
  Noob (@a__noob__) reported 47 minutes ago

  @JioCare I'm not using wifi calling, i have 3 to 4 connection of jio at same location, my whole area is facing this call drop and slow internet issue, we are getting only 2 or 3 bars in LTE network, forget about 5G, it's neither device specific issue nor issue with device settings

• 
  Satish Bhatt (@SatishBhatt1411) reported 50 minutes ago

  @reliancejio your services sucks.. your so called #True5G is even pathetic than 2G..#badservice @TRAI

• 
  Abhay Bhardwaj (@abhaykb12) reported 59 minutes ago

  @JioCare Is this the way to help no response since raised my complaint everytime you had raised a sr and then no response... I want my refund back.. Worst service and worst network as well @reliancejio @JioCare

• 
  SaNDEEP DIXIT (@thesandeepdixit) reported 59 minutes ago

  @airtelindia worst 5G network service in India. They take money for 5G unlimited but could not provide it and @airtelindia customer care saying they are working to rollout 5G services in delhi. What a joke! @reliancejio is much better in 5G unlimited service