Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 6: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Virār, Nagpur, Pune, Bhubaneshwar, Chhindwāra, New Delhi, Vadodara, Lucknow, Kannur, Sūrat, Varanasi, Patna, Kolkata, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 30 minutes ago |
|
Virār
|
Internet | 53 minutes ago |
|
Nagpur
|
Internet | 1 hour ago |
|
Pune
|
Phone | 2 hours ago |
|
Bhubaneshwar
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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pranayagrawal (@pranay0000) reported@JioCare Hi, I have received the same reply from past three days but nothing seems to be happening. Nobody is picking up our calls. It is a very frustrating experience. We have been jio customers from long time but never expected such response. Could you escalate this. @jiocare
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Ashutosh Verma (@tereliyeashu) reported@JioCare network is down n your so called ai based tool is finding no issue when i was only able to call the customer care enabling wifi calling with zero network. Can you confirm if there is an issue
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vinay k (@vinaykandi) reportedThe technician, customer care mo one response while i paid advance for 6 months 🥹@JioCare @reliancejio
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Vedant Srivastava (@VedantSrivstv) reported@JioCare @JioCare the order no contains all the details. Please get it installed today between 5-6 PM. I am completely pissed and dissatisfied by this kind of service
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Prashant (@Mishra10050) reported@pistafrappe @reliancejio Have faced this same problem, very annoying tbh!
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Shubham Singh (@Shubham_SinghS) reported@JioCare @JioCare @reliancejio can you please help me in this ? Why u guys are not responding?
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Prokash (@Prokash184381) reported@JioCare your internet connection is very slow in my area
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RogueFelon (@RogueFelonX) reported@reliancejio fckall network bc
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anti-hero ✨ (@ughmylife317) reported@JioCare is ABSOLUTELY useless, I have been on call with their customer support over 7 times within 24 hours and yet they fail to provide any solution. There has been no internet service since Friday, I scheduled an appointment for saturday there has been NO IMPROVEMENT since.
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Mehul Maru (@MehulMaru14) reported@JioCare Service request number SR00002M8R0S
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Zoro (@ZoroxDev) reportedI am having connectivity issue while using Jio Fiber, raised issue through My Jio App but the technician never comes or calls, and the request gets rescheduled. No customer care support, whenever I call they play a recording, "your request is scheduled." @JioCare @reliancejio
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Look ahead (@RajaJi30821441) reportedDo not buy unlimited pack from Jio Network does not work after regular data usage @JioCare
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jerryboy (@gerald_passo) reported@JioCare And the 4th day started .. no engineer in sight.. no support from you guys..so I think you don't want me to be you customer .. so be it #airtel @airtelindia do you think you are better than @JioCare ?
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Mitesh Bhagat (@mitesh_bhagat) reportedJio Fiber is really a joke. We surely need to have a better alternative in the matter. Raise a complaint and you are given the time of attendance after two days. How can such a poor service company be trusted @JioCare @jio_fiber @_MukeshAmbani
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M Prakash (@perkrocks) reported@JioCare @jio_fiber sales representative has stopped responding. To make matters worse, Jio’s system/app keeps my request stuck in “Request in Progress”, which is preventing me from getting a clear resolution, cancellation or refund through normal support channels. I have also escalated the
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Vishnu Dhanuka (Modi ka Parivar) (@VishnuDhanuka) reported@JioCare irrespective of so many calls and messages through DM your representative and your customer portal is bizzare i want to cancel the jio fiber now and more intrested in other service provider such as @airtel india Please tell me the procedure of cancellation
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Sagar Srivastav (@Sagarnarayansr1) reported@JioCare No relocation is needed in this case my internet working because of broken wire outside the house technicians are not taking responsibility. And they are like we'll do work as per our convenience. (1/2)
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Wicked (@tagadi) reported@JioCare is JioAirFibre is down in #Nashik city ? It's been 4/5 hours no internet.
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Vibhor Agarwal (@vibhor_agar) reported@JioCare As I mentioned, please go and check your logs to see what was done in my issue and what not. Things like router led status doesn't matter anymore. I cannot keep providing the same set of details to every new customer care executive. Do some homework.
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Anjabee (@Anjxbee) reported@pistafrappe @reliancejio I have so many issues with Jio at any point in time fr
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Dr. Farrukh Shamsi (@FarrukhShamsi2) reported@JioCare Today is fourth day without wifi. Made zillion complaints, nobody is showing up. Vishal Agarwal is a new guy assigned, but he has not contacted me. Not fix the problem. This is so terrible and disgusting, no Customer Care, no service provision. I’m suffering badly.
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𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported@MukeshAmbani @JioCare I'm paying ₹500 every month, but the internet speed is consistently unacceptable. Customers shouldn't have to pay for a premium plan and receive substandard service. Please fix the network issues or compensate affected users.
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VN (@175f62e3c3e4473) reported@reliancejio @JioCare useless fellows since from 3 hrs network is down in my location unable to make class or use the internet properly LOCATION KOCHARI KARNATAKA INDIA 591340
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Diwakar (@reachdiwakar) reportedExcellent Jio team, for past 8 months you are unable to send 1 engineer to fix the issue, now u have raised uninstall request. If you do not wish to fix, why do you make us wait, promise credit back. @JioCare #patheticcustomer #horriblejio #patheticjio
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Harish Chander (@nrml_indian) reported@JioCare Again resolution put on hold for 24 hours SOS Please 🙏🙏🙏🙏 help
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BBR - Amplifying Consumer Voice (@BandBajaateRaho) reportedRefund now with compensation for deficiency in service @JioCare #bbr #consumerHelp
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Yash (@Y4SH10) reported@reliancejio Keep sucking that idiot modis ****. We are switching to Airtel
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cyrilbhau | conscious engines (@cyrilbhau) reported@pistafrappe @reliancejio maybe 👀 or maybe jio is just ****
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VN (@175f62e3c3e4473) reported@reliancejio @JioCare useless fellows since from 3 hrs network is down in my location unable to make class or use the internet properly
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Ashu (@AshutoshPadal) reportedJio network has been down in my area for over 24 hours. Businesses can't accept online payments, people can't work, and the local economy is suffering. This is unacceptable. @JioCare fix it ASAP. @airtelindia, please bring your 5G network here. We need a reliable alternative.