Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Guwahati, Kolkata, Sūrat, Mumbai, Vadodara, Nashik, Kanpur, Shillong, Agartala, Delhi, Mahesāna, Ahmedabad, Bengaluru, and Gandhinagar.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 1 hour ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 10 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Pune
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @reliancejio @JioCare, I'm getting only 4g network since I have upgraded to postpaid plan. Earlier I was getting full 5G network on same location why this discrimination... So that 4g data can be consume before month and then cx can be charge? @TRAI
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Jinit Sarda (@SardaJinit) reported@JioCare Why did you close the state? Escalation request when the issue is still not resolved? Please reopen it. @JioCare
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Mr Kkm (@MrKkm3) reportedIs maintaining your own tower infrastructure my responsibility as a customer? Fix this permanently now — or say clearly you can't, so I can port out today. No more excuses. No more "forwarded." Just answer. @JioCare @reliancejio
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Samin (@Sam2018Samin) reportedToday, I called Jio customer care thrice for my issue resolution but every time they disconnect the call without giving any information. Do you want me call recording proof here? #shame #jiofiber @jio_fiber @JioCare
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Delusional_Insan (@kya_rohit) reported@JioCare My internet has been extremely slow for the last 2 days. I have already registered a complaint, but the issue is still not resolved. Kindly look into this on priority and resolve it as soon as possible. #Jio #JioInternet #Jiofiber
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dheer (@proud_hinduboy) reported@JioCare Resolution is not at all a resolution. It is a fake explaination.....
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Harshit (@gargharshit_) reportedNot even 24 hours post the fix, internet stopped working again. @JioCare @reliancejio Nobody picks up the call, the bot automatically reserves a next day appointment, no human to speak to. Getting a new connection, @JioCare please accept this as a formal cancellation request.
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Asif Siddique (@asif_sidd1) reported@JioCare What kind of misleading plan is this? My active ₹1,499 plan clearly shows “Data: Unlimited”, yet my internet has stopped working. Your support executive says my “limited monthly GB” is exhausted. Where is this limit mentioned in my plan details? 1/2
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Asif Siddique (@asif_sidd1) reportedWorse, your support executive said she can neither restore the service nor issue a refund. So Jio can advertise “Unlimited,” stop data after an undisclosed limit, then refuse both service and refund? Unacceptable. @JioCare @reliancejio 3/n
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कमलेश मिश्रा (@kamlesh65able) reported@JioCare There has been no Jio AirFiber network for the past 4–5 days, and you keep repeating the same thing—that engineers are working on it! I am now left with no option but to disconnect the service.
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dheer (@proud_hinduboy) reported@JioCare I have not received any satifactory resolution from you. Are yiu trying to make Fool of your customers?
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Ayush Juyal (@AyushJuyal6) reported@JioCare @reliancejio Internet is down for the last 12+ hours! ID: +91-1203266186. No response on complaints, and your team keeps rescheduling the engineer visit without fixing the issue. Please intervene and resolve this ASAP!
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Sachin kirti shah (@Sachinkirtishah) reportedUr team is not able to sort 1 live cricket match which is not available in ur jio tv then why ur taking money from us if u dont have money to buy FanCode App or Zee's Unite8 Sports Network @reliancejio
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Mayur Sharma (@MayurSh25982515) reported@JioCare It’s showing green only but still the issue persists. I don’t know how to get my service restored.
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Shubham Singh (@shubham_vnsacp) reported@JioCare Since 22/07, it is now 5 days and the issue is still there. Jio airfiber is worst and the service team seems to be pathetic. No accountability. Pls discontinue the services and please refund my pending amount as you guys don't know when this can be resolved.
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Muhammad Kathrada (@MKathrada1) reported@reliancejio I complained about your network issue yesterday, but there’s still no response or resolution. This is unacceptable. Fix the issue immediately and stop ignoring your customers! #Jio #NetworkIssue @reliancejio
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Sushant Sinha (@SSinha10206) reported@navincsadhu1 @JioCare Speed problem
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Sushant Sinha (@SSinha10206) reportedHello @JioCare network problem
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Sourabh Agarwal (@sourabh1722) reported@reliancejio @JioCare Your networks have degraded a lot everywhere, I was in my hometown this week pratapgarh rajasthan and it feels like having some 3G network in my phone, even a whatsaap photo takes 2 minute to download. Time to shift to some other network.
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Prince Singh (@Prince_Singh_27) reported@JioCare I went to service center, since the sales person converted the amount into coupon, im not getting refund. This is what the service center informed. Can you look into what is taking time? Let me know the actual reason?
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Raj (@rajespeacks109) reported@reliancejio I am facing problem last 2 weeks. Contacted your service multiple time but no resolution of my problem. Please take out your device and refund my money. @AmbaniKaVansaj , @Mukeshabmni
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omprakash (@omprakash0113) reported@JioCare @jio_fiber My entire Sunday has been wasted because of this. To make matters worse, Jio mobile network coverage in my area (Vijayawada) is also very poor. This is unacceptable for a service we're paying for. Please resolve this immediately. #JioFiber #PoorService #CustomerExperience
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nick (@Nick_N_Shah) reported@JioCare Keep creating SR with no release of the refund is useless. It's causing frustration medical bills don't care for delay by jio. Can anyone of you will help me by loan refund amt I will payback when I get it? NO you will not, if I return equipment I need refund timely y do I suffer
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Nithish (@Nithishpk5) reported@JioCare This is a CONSTANT issue. After my last complaint it worked for 20 days; now for 5 days I’m getting 400 Kbps–7 Mbps on 30 Mbps. JioFiber worked flawlessly for 3 years, AirFiber has issues since day 1. I am Exhausted! Please people don’t buy this
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Gks@maagayatri (@GirishSingh98) reported@reliancejio @JioCare last three days jio network not working in changodar moraiya ahmedabad all people are disappointed and start the sim converting to vodaphone Airtel
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J K Bharadwaj (@jkbharadwaj11) reportedDear @reliancejio, you promised 5G across India, but many areas are still waiting. I'm a student, and poor network affects my online classes. I contacted customer support in Feb and was told 5G would arrive within 6 months, but nothing has changed. L Please fulfill your promise.
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Mriganka Ligira (@MrigankaLigira) reported@reliancejio Service Request ID SR00003C780J It has been over 28 hours since yesterday, my issue remains unresolved. Help Me @JioCare @reliancejio
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Prathamesh Patil♎ (@PratzzPatil) reported@JioCare its been 6 hrs since my internet is not working, neither able to connect on 1800896 999 to talk with agent. Request ID : SR00003CBKMP align someone on priority.
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Vinod Rawal (@ViniVinniazad) reported@JioCare Reply the same again and again doesn't make any sense I am getting the same reply from last 15days but of no use none of your engineer visited still Jio fiber not working from 9/7 now wi-fi also gonr down Totally disgusting
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Kshatriya (@Aditya23881506) reportedBycott Jio SIM @JioCare @reliancejio Network for calling is ok But Internet 🛜 totally Worst 👎 I will Port my jio SIM into another telecom company as soon as possible 💯