Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Mysore, Bhopal, Kolhāpur, Chhindwāra, Guwahati, Rājkot, Morinda, Lucknow, Ahmedabad, Panaji, Dehra Dūn, Jewar, Agra, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 46 minutes ago |
|
Mysore
|
Phone | 2 hours ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Kolhāpur
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Guwahati
|
Phone | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
-
sanjay lalla (@sanjaylalla) reported@reliancejio Hi Very poor services I need a jio sim and was booked online Neither the delivery guy whose number was given in the sms and neither the store number is getting picked Pls help
-
Umesh Parihar (@Umeshparihar322) reported@reliancejio @RajCMO I am using online class and youtube And other software download but speed very poor such as 3g I recharged 5G speed sir
-
Eshant Deval (@EshanDeval) reported@reliancejio @JioCare @JioStar I’m being given excuses and unnecessary drama. Please resolve this immediately or refund my payment. This is not how a customer should be treated.
-
Arjun Kishor (@Arjunkisor) reported@JioCare The message received from Jio says internet service will be restored by 4.43 PM on 16th Aug 26. It's, 5.32PM now. When will I get internet??
-
अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported@JioCare Jio Fiber offers a terrible service, and no one takes responsibility for it. I have lodged complaints multiple times over the past six days, but no one has shown up. I am ditching this lousy company now; Airtel Fiber is much better.
-
SHUBHAM KUMAR (@_shubham3singh_) reportedYou guys just fake things. Your customer local service is saying we will do but will charge 800 And if you didn’t want to pay , relocation is impossible. @JioCare
-
@Mukul (@TheMilz1) reported@JioCare Please assign the network team to physically visit my area and resolve the issue. You had already promised 10 days, but since December 2025, “few days” have still not ended. How can I trust that my problem will actually be fixed this time? Please don’t close the ticket.
-
prashant adhana (@wealthcreator4u) reported@reliancejio its not like i am big fan of hotstar, but stop behaving smart! or i will be forced to a better service provider, Airtel air fibre! the tower is near my house and better connectivity! my customer id!_1213166919, and stopping a series or movie in middle is cheap business tactics!
-
vipin pandey (@vipinsharrif) reported@JIOAIRFIBERIN @JioCare Had been facing issue with WiFi connectivity for last 5 days including today and my SR no. is SR00003E17K5 n I'm getting false promises but remains unresolved n my SR no was closed without solution It's really frustrating that u gyz r nt able to fix it.
-
Rohit Ojha (@rohit1082) reported@JioCare I had paid my postpaid mobile bill today but the services have not resumed the Jio store guys are not able to help and i am not getting option to connect with an agent on the call after dailing 199 or 198. Kindly assist urgently
-
vivek sharma (@viveks1977) reported@JioCare How much time it takes to resolve the issue 20 hours already gone no one visit till yet
-
𝐒𝐮𝐛𝐡𝐚 𝐊𝐚𝐫𝐦𝐚𝐤𝐚𝐫 (@allab0utsubha) reported@JioCare If your intention is solve my issue you don't reschedule my appointment.
-
Ankur Upreti (@Ankur__Upreti) reported@JioCare I'm done complaining to you about sudden removal of 5g services on my number (everything is 5g compatible) for months now. Can you let me know how to port it though? I'll find some better network provider. @reliancejio
-
ಅನುರಾಗ್ ಮಂಚನಹಳ್ಳಿ 🚩 (@mnanurag) reportedI have enquire about jio fiber TV today's back. Till now no one has called regarding enquiry.@JioCare @jio_fiber @OfficialJioTV Poor service
-
RAHUL (@rahulhunts) reported@JioCare Dear team I'm a user of jio prepaid frm day jio started till now no issues what so ever even if something came you sorted out jio fibre post installed line still not layed air fibre available grt plan had enquired 2222 for 4 mths It's just indian inside me wanted @BSNLCorporate
-
GOUTHAM GOUD (@Gouthamchinna18) reported@JioCare @JioCare Please give me a specific date. If we contact you, there is no response. You might as well close down your business instead of doing this.
-
Aditya Sah (@ErAdityaSah) reported@JioCare @JioCare I don't want your copy paste replied give a proper resolution, I am also tagging @TRAI , as jio is inefficient in their services
-
Nekibul Hoque (@NekibulHoque) reportedPls cancel myJioAirFiber Postpaid service linked to JioFixedVoice No. +91-3621358427. I currently don’t wish to use the service. Last bill paid: ₹1,060.82. Please confirm the cancellation asap. @reliancejio @reliancejioCare
-
SUBHAM GIRI (@subhampirate) reported@reliancejio @reliancejioCare After 3 days of payment(9th Aug'26), the engineer done the e-KYC, installation is still pending since 6days, depending on the recovery of an antenna from another customer. Please confirm, is providing old antenna to a new customer (1/2)
-
nick (@Nick_N_Shah) reported@JioCare Habiba, I had first spoken to u I had trusted u 3 months back, I do bit still trust u I need this to be resolved in next day ASAP don't break my that trust. It's, humble last request. Get this issue get over for the good. It's shame how situation has been handled so far
-
Rahul Kushwaha (@meRahulKushwaha) reported@JioCare Need to terminate my jio fibre connection. Please contact me asap. Billing date ends on 20 Aug.
-
test (@0x918273_void55) reportedhi @JioCare. I need to enable international roaming to receive SMS/OTPs on my jio number. Unfortunately in no longer in India. Can you please help me?
-
Anirban Dutta (@bonidutta01) reported@JioCare Even after repeatedly complaint, same copy paste answer given that we have limited coverage etc. instead of looking my issue. It's my primary number and after 5 years I decided to port out. Bye bye @reliancejio @JioCare .
-
Sushant Singh (@Sushant_speaks) reported@JioCare @reliancejio Unable to make calls or receive messages. Wtf is this?
-
अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported@JioCare The Jio Fiber technician came, charged 100 rupees, and then fixed the issue before leaving. Between Jio Fiber's terrible service and shoddy engineering maintenance, this is the last month I'm using Jio; I'm switching to Airtel Fiber next.
-
VINOD S PAWAR (@VSPPRIME) reported@reliancejio @reliancejio ? Kuchh Hoga Network 🛜 Issue Ka Problem Solution Milega ?
-
Rohanpathania (@Rohanpathania1) reportedRecharged Jio for a full year, but the network service is extremely disappointing. Even in such a big city, connectivity is poor. Contacted customer support multiple times—same response: “We’re working on it for months.” But no improvement yet. @reliancejio
-
G.D Sati (@gd384) reportedSecond day without Jio mobile internet, and still no resolution. Customer care is only doing formalities with zero action or accountability. Absolutely pathetic service. Fix it immediately! @reliancejio @JioCare @Jio_Offl
-
Arjun Kishor (@Arjunkisor) reported@JioCare You are not trying to resolve the issue. You are expert in Copying the previous excuse and Pasting it.