Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Allahābād, Pune, Kolkata, Jaipur, Gorakhpur, New Delhi, Bengaluru, Kanpur, Patna, Jalandhar, Chhindwāra, Pathanāmthitta, Sūrat, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Wi-fi | 6 minutes ago |
|
Allahābād
|
Internet | 10 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Jaipur
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Unaccompanied Thinking (@foolsmanual) reported@JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !
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Kumar Chowdary (@KumarCh98793636) reported@JioCare Every support call gives the same scripted reply: “temporary issue” or “many users are using it.” Now you’re promoting AI features like #HelloJio, but basic connectivity doesn’t even work. Even the MyJio app shows “Low connectivity, Retry.” #Jio #NetworkIssue
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Anku (@Ankurbacky) reported@JioCare After many days .. but not received my money .. too much poor service &inconvience
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Shobha (@acc28e36cd7d467) reportedStill no response from Jio after repeated complaints. Customer service shouldn’t disappear when there’s a problem. Fix the issue or at least respond.@JioCare @reliancejio
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Fukkard (@FukarrdBO) reportedIs @reliancejio 5G unreliable or misleading? Even with full signal and a 5G icon, why am I unable to browse the internet? @JioCare
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vikalp !🇮🇳 (@vikalp_378) reported@JioCare Arre you mad idiot, you giving me my jio aap link, why you Can understanding what I am saying, my father sim is in jio bharat phone,iwant to do a tech of 123 but it's say invalid why ??
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Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
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SAUMYA SHAH (@saumyashah6) reportedMy @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!
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Naval Patel (@NavneetSavaliy1) reported@JioCare @TRAI When get solution already paid bill why suspended number??
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Garima (@agarima769) reported@JioCare @JioCare you guys are still not understanding the problem. Please shut down your services if you can’t simply understand what the customer is trying to say
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Pradip pahari (@Pradippahari5) reported@JioCare Kindly help me ...how I surrender the jio air fibre
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Amit kumar sablok (@amitsablok) reported@JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now
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Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
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Akshat kumar (@anshubaba06) reported@JioCare @JioPayments @RBI I have ₹3,500+ in my account but can't use UPI or Debit Card (RE068). You took money for a card order but won't let me pay my bills. No one is calling me back. Ticket 6984235. Fix this or I'm going to the RBI Ombudsman. #JioPaymentsBank"
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Rachit (@Hyperx700) reportedWhat the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare
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Dr. Abhishek Pandeya (@abhi12pandey) reported@JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.
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Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
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Abhishek Singh (@Abhishe21328556) reported@JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.
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The Mist (@ShadesOfGreen26) reportedJio is time and again proving that they are not customer friendly.... They like to bull doze.... Broadband not working.... Jio app is not helping in any way.... Customer care not attending.... What more.....!!?? I would say it's worst option to take Jio.... @JioCare
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Fahad Aqeel (@aqeel35597) reported@JioCare These are the same promises happening from last 2 month still not team no solution no action
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Vine (@VineUTD) reportedThank you for your pathetic service @jio_fiber @JioCare I’m so done with your service. Fixing Internet connection for 24 hours in this era? Wow. New service provider coming in the morning. #myjio #jiofiber #pathetic
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date
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Vishnu Virat (@iVishnu_X) reported@JioCare @Jiocare Stop pretending to help. You have absolutely no intention to resolve issues but only to send scripted replies and close complaints
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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Mukul Anand (@Mukulan02980712) reported@airtelindia @JioCare — Pathetic internet connectivity at Patsa Village, Hasanpur, Samastipur, Bihar (PIN: 848206)! 📵 No proper network, no data speed — residents are suffering daily. We PAY for services we DON'T receive! When will you fix this? #AirtelFail #JioFail
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Pradip pahari (@Pradippahari5) reported@reliancejio Looting money from common people...bad service
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Dr. S.S. Sharma (@sssharma84) reported@reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network
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Mohan Velakapuram (@MohanBharat2047) reported@reliancejio @JioCare I'm not getting Jio Internet signal at Sricity SEZ, Tirupati District, Andhra Pradesh Sometimes it's showing 1 point or emergency calls only. Not even opening YouTube Please look into this and resolve asap.
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Unaccompanied Thinking (@foolsmanual) reported@JioCare My jio fiber account says data exhausted. I click on add data button in my jio app App redirects me to recharge ISD call package of ₹502/₹501 in hurry i pay for 502 pack which i never wanted but was looking for ad on data. Now i have lost my 502 rupees to jio
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anas ahmed (@anasahmed288341) reported@JioCare Jiofiber is a thief, it takes people's money and disappears... I will never advise anyone to install Jio fiber internet.