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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 10: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Mumbai, Rājkot, New Delhi, Kolkata, Indore, Pune, Ghāziābād, Guwahati, Cochin, Hyderabad, Noida, Babugarh, Chhindwāra, and Delhi.

CityProblem TypeReport Time
Bhopal Internet 6 minutes ago
Mumbai Internet 14 minutes ago
Rājkot Internet 29 minutes ago
New Delhi Internet 39 minutes ago
Kolkata Internet 46 minutes ago
Indore Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • tomar_sanjay11
    Sanjay Tomar 🇮🇳 (@tomar_sanjay11) reported

    @JioCare Internet not working properly

  • TweetOfOM
    Om Prakash🇮🇳 (@TweetOfOM) reported

    @JioCare @reliancejio How much more patience I need to show you. I am surrendering your **** piece of network. Pls take back your machine. I request @airtelindia to pls contact me soon for airtel Wi-Fi installation. I ll never ever take any service from jio. I ll ask my family and friends too.

  • BAGHANIYA
    RBB (@BAGHANIYA) reported

    @reliancejio @JioCare @JioCare worst company, no reply in dm, no help. I was facing internet issue since past one week and there is no way to register complaint, and also Twitter handle of jio is not helping.

  • jspvk9
    Yasa Vamsi Naidu ✊ (@jspvk9) reported

    Facing @reliancejio poor network quality.

  • Puru_here
    Puru Pal Singh (@Puru_here) reported

    After 1 year of using Jio AirFiber, I'm cancelling my connection. Before you buy one, read this. • Very poor customer support • Unexplained data usage discrepancies • No accountability when things go wrong @JioCare @reliancejio #Broadband #JioAirFiber My experience 👇🏻 (1/5)

  • UrsKichchu
    Kishore Kumar (@UrsKichchu) reported

    .@JioCare @reliancejio Paid for a plan to get the Google AI Pro offer on 8May. It’s been a full month, I've lost 30 days of subscription value, & your app STILL locks me out with a sync error. Frontline support just copy-pastes generic steps. Please escalate to L2 backend support

  • jstvky
    VickY 🕉️🚩 (@jstvky) reported

    @JioCare Yes that's the number pawan. Even my jio phone number is also not working

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare I need help @JioCare pls help me update SR000037QIWB so that refund process begins

  • VRangaswami
    Vijesh Rangaswami (@VRangaswami) reported

    @JioCare @JioCare have shared the details through DM. I would appreciate if atleast Jio can figure out the problem first and communicate an ETA

  • ravindra1585
    BankerX (@ravindra1585) reported

    @JioCare @reliancejio @jio_fiber Since your person didnt cone i have uninstalled the device and bought it with me to the new location. Ensure that the device is installed today without fail

  • officialbiswa01
    Biswa (@officialbiswa01) reported

    8days gone scammers what’s the update @reliancejio @JioCare thoda sa bhi saram nahi he customer ka paise khate time #jioscam #jiofraud

  • Fcachandansingh
    CA Chandan singh (@Fcachandansingh) reported

    Dear @reliancejio @JioCare I trusted your services and Looks like I take a wrong decision every month the same issue , Internet not working. How many times I raised complaint but still the same issue.

  • Chotes_M
    AM (@Chotes_M) reported

    @JioCare as you hold amount since long time no service don't you think you should compensate this delay ! And mis alignment at your end and the problem I faced

  • rohitsunny308
    Rohit Singh (@rohitsunny308) reported

    Experiencing worst network @reliancejio I have ported to jio recently 2 months ago from Airtel and now I am seeing that jio has more network issues than airtel.

  • amitg3719
    Amit Ghosh (@amitg3719) reported

    @JioCare I am not satisfied with the resolution.

  • parthasroutray
    parthasarathiroutray (@parthasroutray) reported

    @Airtel_Presence @JioCare I've generated my UPC and want to port from Jio to Airtel due to ongoing network issues. Airtel, please advise how to proceed and whether I should share the UPC via DM. Jio, repeated complaints without effective resolution have led to this decision.

  • acharya_nayan
    nayan (@acharya_nayan) reported

    @JioCare Extremely disappointed with JioFiber service. My internet has been down for 2 days and still unresolved. Multiple calls, no proper response, only basic troubleshooting with no solution.

  • voughtboy
    W (@voughtboy) reported

    @JioCare it's been a week since I requested JioFiber postpaid cancellation and there's still no update, yet you're are billing for the entire month. pathetic service. suspend my service rn and take your **** *** router back.

  • GauravM45356855
    Gaurav Maurya (संविधान मेरा परिवार) (@GauravM45356855) reported

    @JioCare @reliancejio @IIML The service quality of JioFiber in the IIM Road area of Lucknow is extremely poor. Technicians usually arrive 7–8 hours after a complaint is registered, causing unnecessary delays and inconvenience.

  • ShajilSiddharth
    Siddharth Shajil (@ShajilSiddharth) reported

    @reliancejio @Jio_Offl @JioCare Order No. I53327126500347 order installation remains pending , even after 48 hours without any update, customer service not responding

  • BilluZee
    Billu Zee (@BilluZee) reported

    @JioCare From last one week? Am I paying you for raising the service requests?

  • shubham_AAP
    Aap ka shubham (@shubham_AAP) reported

    Hey @JioCare, my internet has been completely down for the last 6-7 days. Technicians are scheduled daily but none have shown up. Please resolve this ASAP! (SR00002LM3SY) @TRAI #InternetDown

  • deveshnayak
    Devesh Nayak (@deveshnayak) reported

    @reliancejio @JioCare has the absolute worst of customer support and transparency. A “temporary service disruption” has lasted 4 days and counting… with an assurance of a resolution being provided “shortly”. Major disruptions in Mahim and none of the engineers attend the call!

  • SanjayMhalseka6
    Sanjay Mhalsekar (@SanjayMhalseka6) reported

    @Bindutikekar Agreed..This is very regular in our Area(vile parle Sant muktabai rd). Moreover we donot have any support from service team.. reaching them is next to impossible. @JioCare u need to fix this issue on priority…

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @reliancejio , @JioCare , There has been a regular failure of Jio fiber in Vileparle last few months.every15 days there’s is issue & doesn’t get restored for 10+ hours Unfortunately there is a delay in restoration. Services likely to get restored by10-06-26 02:06 Team JioFiber

  • krishsarava
    Saravanan Krishnan (@krishsarava) reported

    @JioCare @JioCare - what is the ETA for the resolution of my issue?? I believe any issue will have ETA in Jio.can you provide me confirmed date by when issue will be resolved?

  • maveric_in_me
    Maveric (@maveric_in_me) reported

    @JioCare If the service still remains within its validity period, I fail to understand why I am forced to what appears to be postpaid billing and service interruption. Could you please clarify the rationale behind this? [2/2]

  • BoredRoomComedy
    Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported

    @JioCare Still awaiting your service executive

  • AshishRanj87620
    Jan (@AshishRanj87620) reported

    @JioCare @JioFinance1 My Jio Payments Bank account is fully KYC verified, but all 15 transactions have failed. Customer care is only giving automated replies. Kindly look into this immediately.

  • swaym
    Atish Sinha (@swaym) reported

    @JioCare thanks! and fyi: its been 3 days my JIO WIFI is down. Surprisingly, there is NO WAY to Talk to Real Support team ! huh...