Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 7: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Ludhiāna, Lucknow, Kolkata, Patna, Vadodara, Jabalpur, Chhindwāra, Nagpur, Delhi, New Delhi, Thiruvananthapuram, Nashik, Bhubaneshwar, and Bharūch.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
49 minutes ago | |
|
Mumbai
|
Internet | 51 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Phone | 1 hour ago |
|
Ludhiāna
|
Internet | 2 hours ago |
|
Lucknow
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amarjit kar (@AmarjitKar) reported@JioCare Dear Customer, The appointment for your JioFiber connection ref Order no. CO0002LEQHDI has been rescheduled to 06-Aug-2026 between 15:00:00 - 16:30:00. To track your order status, reschedule your appointment as per your convenience, or cancel engineer visit, using MyJio app,
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Nagesh (@Nagteja7) reportedHi @reliancejio @JioCare, I want to deactivate my Jio number. Could you please help me? I contacted via 198 number and the Jio help section, but there is no option. Could you please check and help me?
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Mrutyunjay Gopal (@GopalMrutyunjay) reported@JioCare This response is disappointing. I've been a loyal Jio customer since 2018 and have reported this issue multiple times without any permanent resolution. Your tower is only about 500 meters from my location, yet the network remains extremely poor.
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vishal - A Hindu . अहिंसा परमॊ धर्मः (@v_vks) reported@JioCare @jio_fiber don’t irritate me further, i hv been dealing with u v patiently & u hv been v unprofessional, let me know the ans 4 my Q 1. DO U INTEND TO RESOLVE 2. WHAT IS UR TAT 3. Unable to use the service since 31Jul, what is refund i will get as I don’t want to stay with u
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Danish siddiqui (@Danishsiddiqui9) reported@JioCare As always pathetic customer support. A customer cannot reach customer service desk and when he / she reaches then they will not listen #customerservice #poor #internet
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JAYAKRISHNAN A V (@JAYAKRISHNANAV) reportedThis isn’t an isolated incident. Every time it rains, my internet goes down. Getting support has become a recurring nightmare, and service requests are often left unattended. @JioCare @reliancejio
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Yash Agrawal🇮🇳 (@itsyashagrawal) reported@JioCare Since you already know how to take money without doing a site survey, I assume you also know how to process a full refund without making useless excuses. Keep your policy lectures to yourselves—cancel Order NO0001ETEGIS immediately and credit my money back today!
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Birbrata Roy (@ImBirbrata) reported@JioCare Till now not yet resolve the issue, here is very good weather condition, don't give excuses..
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Nikhil (@harurayn) reportedOver a month and still no refund of my #JioFiber security deposit. Shared my bank details as instructed by the escalation team, yet nothing has been processed. Customer care has been completely useless. Endless follow-ups, zero resolution. Refund my money. @JioCare @reliancejio
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AK (@anupkedia78) reported@reliancejio your customer help is abysmally low quality. The agents have no idea about details and they have no intention to resolve any query. Absolutely pathetic experience. Time to port my family connection. Goodbye
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roshan (@nayakroshan1) reported@JioCare Your response is completely unacceptable. Stop sending generic, template replies that do not address the actual issue. By this Sunday, it will be 2 full weeks since Jio services became effectively unavailable in Vidyaratna Nagar, Manipal. @DoT_India @jagograhakjago
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ツ (@drygin__) reported@JioCare Why my issue is not resolved yet?
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Hari (@MK_Hariharan24) reportedWorst Network Worst wifi Service Worst office of our city in @reliancejio @JioCare 😷
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roshan (@nayakroshan1) reported@JioCare Issue not yet resolved
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Akhil (@Nightstalker020) reported@reliancejio @IndiaCinepolis Hi @JioCare, I moved from India to the USA and activated International Roaming. My Jio SIM worked fine for 6 months, but now it shows No Service. I've contacted support multiple times, but no one has been able to fix it. I urgently need this number to receive OTPs for banking..
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GULSAN PANDA (@GULSAN_P0) reported@JioCare Not installed yet. Very very worst service
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Bikash Dash (@Memport) reported@reliancejio @JioCare you people are seriously timepass. From 2 weeks i am following the request. Even i paid for the order . But no results. You people seriously doing timepass. When money required you come but there is no resolution on customer problem .
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Vikram Singh Meena(SATTAVAN),ਵਿਕਰਮ ਪੰਜਾਹ (@VickeySattavan1) reportedI booked Jio AirFiber at the Gangapur City Jio store on August 2nd; a representative named Pawan Bairwa processed the booking and collected the full payment, yet the AirFiber has not been installed so far. I was initially told it would be done on August 6th, but now they are saying it will be installed on August 8th. For such a major company, the service is appalling—Airtel would have been a better choice. Jio has been disappointing right from the start. I am attaching a screenshot of the payment. The request number provided to me is LR00001ELIW3, and the reference transaction ID is 2020080221045000029 / 0636121751279229. My mobile number is 8104022446. Ultimately, I want to know when this installation will take place—or if it will happen at all. @JioCare
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Almas pathan (@almas_silver72) reported@JioCare @reliancejio Complete network outage in our locality. Multiple users facing total blackout—mobile data is down and calls are not connecting at all. Kindly check and resolve this on priority. #NetworkDown #jiodown #Ahmedabad 380051
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Hardik Mehta (@hardik_h_mehta) reported@JioCare @reliancejio worst network. Can't even call with or without wifi. So we can't imagine for internet. See @airtelindia is giving perfect 5g and without call drop network. #jio #poorjionetwork
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Gulshan Kumar singh (@Gulshan33844744) reported@JioCare Please arrange the installation as soon as possible and share the engineer's contact details. I am disappointed. Instead of resolving my complaint, my installation has been postponed to 8 August. I waited the entire day today based on the promised appointment. (2/3)
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Karanvir singh Chohan (@karxnchohan) reported@JioCare @reliancejio please give me a way to cancel the connection of jio airfiber i am so frustrated.
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Chandi Charan (@ChandiCharan9) reported@JioCare @reliancejio I paid ₹2,222 for #JioHome on 25 Jul. Today is 6 Aug and no engineer has contacted me. Despite repeated follow-ups, I only receive automated replies. Install today or cancel my order and refund immediately. Order: NO00015IBLJF
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𝗦𝗔𝗡𝗗𝗜𝗣 𝗠𝗢𝗗𝗔𝗞 (@IamSandipModak) reportedDear @reliancejio @JioCare I believe your network is currently the worst one out there. Your service is so poor that words cannot describe it. When I call customer care, they promise it will be fixed, but it never happens; they offer assurances they fail to keep. #Jio #Network
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Sakti Patnaik (@SaktiPatnaik) reported@JioCare I expect immediate installation and waiver of all rental charges from the date of my relocation request until the service is activated. If this is not resolved immediately, I will escalate the matter to the appropriate consumer grievance authorities.
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bipin pandey (@bipinpa32578096) reportedDear @reliancejio @JioCare since last 4 days your network at my home please no internet, what is your new excuse for this problem,we paying you full month's payment bt service...3rd classs
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Ankit (@ankitvns) reported@JioCare I have been a big admirer of Jio services. It is sad to see the state of Jio customer service and social media team. I logged complaint 5 days back and I haven't received any courtesy phone from your team explaining the situation. @Airtel_Presence time to Move on I guess
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PARSABOINA GANESH (@Ganeshparsab9) reported@JioCare Very poor network I have been facing frequent network drops and poor signal in my area for the past week. Calls and mobile data are severely affected. Location: between Dilsukhnagar telangana. Kindly investigate and resolve this issue as soon as possible. @TRAI #worest
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roshan (@nayakroshan1) reported@JioCare @DoT_India @jagograhakjago There is absolutely no way such a prolonged lapse in service can be considered acceptable. Your response claims this is merely due to “temporary congestion” caused by a surge in users. However, the Jio personnel in Udupi have themselves admitted to us that the signal/tower has
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𝗦𝗔𝗡𝗗𝗜𝗣 𝗠𝗢𝗗𝗔𝗞 (@IamSandipModak) reported@reliancejio @JioCare The company will simply cut off the service once the validity period ends; they certainly won't extend it for me. We are paying for the service but not receiving it. Do my money and time hold no value? In my area, BSNL 4G is far better than your network. I am going to switch to.