Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kallakkurichchi, Dehra Dūn, Bhubaneshwar, Delhi, Chhindwāra, Nagpur, Ahmedabad, Mumbai, Bengaluru, Thiruvananthapuram, Tiruvannāmalai, New Delhi, Rājkot, Latur, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Kallakkurichchi
|
Wi-fi | 49 minutes ago |
|
Dehra Dūn
|
Wi-fi | 2 hours ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
Delhi
|
Phone | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Nagpur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Irfan Baig (@pirfabaig) reported@reliancejio SIM requested on 14 Jun and still not delivered. I got a delivery message but the delivery person says he won’t come. Jio branch refuses to help because it was bought online.customer care gave wrong information. This is careless and unprofessional -resolve or refund.
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Burnol (@BiltuMo08084132) reported@reliancejio Fix your data problem otherwise I port airtel
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Satish gupta (@satishgupta026) reported@JioCare Message Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction.
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Devjit Krshna Ds (@DebjitDSpeaks) reported@airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.
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Pranav Malhotra (@29Pranav06) reported@JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare
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Razul∆*****™®© (@RazulJaggi) reported@reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.
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Rohit Patil (@rohitd0345) reported@JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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Dhriti (@dhritiawakened) reportedWorst customer care services ever @reliancejio!!!!
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நீலன் கோவை (@NeelanKovai) reported@JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????
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aaaa... (@adiverma1234) reported@JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there
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Siddhartha daga (@siddhartha_daga) reported@JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?
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JT (@tweetedbyJT) reported@Airtel_Presence Just got 2 know wires have been cut down & 2 restore them back, will take 1-2 day atleast. Now d ? arises, when d companies r facing these type of regular cuts & d area also get shabby with wires hanging around in street ! y don't use underground connections like PNG! @JioCare
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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Debayan Das (@debayanBolchi) reported@JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup
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BLanK (@Siddharth_lol) reportedGenuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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Monster Mankar (@MonsterMankar) reported@JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority