Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 29: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Shikohābād, Chhindwāra, Indore, Shillong, Kolkata, Lucknow, Guwahati, Imphal, Āsansol, New Delhi, Kallakkurichchi, Hyderabad, Dehra Dūn, Aurangabad, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Shikohābād
|
Wi-fi | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Indore
|
Internet | 5 hours ago |
|
Shillong
|
Internet | 6 hours ago |
|
Kolkata
|
Internet | 7 hours ago |
|
Lucknow
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Virendra Sharma (@meeku_03) reportedDear @JioCare, itna bakwaas network aaj tak nahi dekha. Full signal dikhata hai aur internet 2G se bhi slow chalta hai. Call drops alag, buffering alag. Recharge ke paise pure lete ho service zero dete ho. Seriously worst network experience. #Jio
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Chirag S Rao (@chirag_s_rao) reportedDONT BUY @JioCare @reliancejio @jio_fiber BIGGEST FRAUDS THEY DONT RESPOND TO YOUR SUPPORT TICKETS, YOUR CALLS, THEIR SUPPORT EXECUTIVES ARE RUDE
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Mitesh kumar (@miteshkunwar90) reported@JioCare meri jio sim lost ho *** h customer care charge 50 rupiya bola tha but My store wale 250 bol rah h
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Nancy Shila (@nancyshila45) reported@JioCare The issue is a complete network outage in Village Asara, Baghpat, UP - 250623. No signal, no calling, no SMS, and no internet for the last 94 days. This is a village-wide issue affecting thousands of users, not just a single connection. Please share the restoration timeline.
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mazahar akhtar (@mazaharakhtar) reported@JioCare That time has already passed please dont play games with customer like this.🙏🙏🙏🙏👇
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Rohan J (@UnwrapImpulse) reported@JioCare The executive has not even contacted me. I don’t know his name, number. You guys are of no help. Thank you for your poor services.
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Sunny Neemkar (@SunnyNeemkar) reported@JioCare It's been more than 8hrs since my internet is down . Raised complaint but yet to receive the call back!! IPL is going On, Big match but the internet is down with no help!! Plss sort the issue asap!
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Jinx (@JaiswalAdarsh03) reported@JioCare @reliancejio Hey team it's been more than a week refund has not been credited first of all you guyz take order and did not able to process the order and than get it cancelled and no refund is it really a service which we expect Order no NO0001DJ718A
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Dipesh Dayma JJN (@DipeshDayma) reportedJio network outage #jionetworkoutage @reliancejio @JioCare @jio
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Ankit Sharma (@ankitstwt) reportedHey @JioCare, paid for a 100 Mbps upgrade on May 6th but still stuck at 30 Mbps. Raised complaints, promised technician visits, but no one showed up. Now told my 1-month recharge expires early on May 31st and refused a refund. Terrible service! give my money back."
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Virendra Sharma (@meeku_03) reported@JioCare @TRAI @DoT_India Recharge ke paise full lete ho but network service pathetic hai. Internet barely chalta hai, calls drop hoti rehti hain aur complaint ka koi proper solution nahi milta. Please look into this seriously.
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JioCare (@JioCare) reported@gvupp2019 number You can also check further information on unable to make calls by logging on to MyJio App and following the Path below: JioCare’ » ‘Troubleshoot’ » "I am not able to make calls". Our app will diagnose the issue and help with you a resolutin - Durgesh (2/3)
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JADHAVSATYAKUMAR (@J_SATYA_K) reported@reliancejio @reliancejio FRAUD Warning to anyone thinking of getting Jio Fiber: Think twice. Their sales team will promise you the world, but the moment you face an issue, you're on your own. I’ve been dealing with poor connectivity and broken promises from support-SR0000370TW7
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Manoj Kumar Yadav (@Manoj29546293) reported@JioCare Just look at the high-handedness of the Jio company: even after depositing ₹300, I am still owed ₹1,100 in refunds. What kind of blatant looting is going on here? Is anyone keeping an eye on them, or not? I have never once used a Jio SIM card in my entire life;
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KshitijSingh (@yogiKshitijsing) reported@JioCare How did you decide i have speed issue. As I have mentioned in my post that speed is good . Please arrange a technical visit as the problem is in router and the issue is coming since the router is installed in December 2025
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Junaid Bhat✳️ (@junaidbhat002) reported@reliancejio @LucknowIPL Once if you get fault there's no service nor picking up call by customer care Stuck in problems Don't go for it!!!!!!
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kashiba ü oomf | get yo clothes from website pls.. (@aeishady) reported@reliancejio @JioCare one of my jio numbers is showing invalid out of the blue. Kindly help.
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pragnya pradeep (@PragnyaPradeep) reported@JioCare @reliancejio @RIL_Updates Trying to relocate my Jio Fiber connection since 1 week, but no resolution yet. The provided relocation link is not working despite multiple complaints. Very disappointed with the support. Need immediate assistance.
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Priyanka Sharma (@Priyankash12356) reported@JioCare The network issue is in Village Asara, Baghpat, UP - 250623. Residents have been facing a complete outage for 94 days with no calling, SMS, or internet services. Kindly share the expected restoration date.
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Ajit (@AjitXperience) reportedMy JioAirFiber order NO0001DOBG88 is still pending after KYC and payment. I have been trying to contact support since morning on 18008969999 but no one is responding. Please arrange installation within 24 hours. @JioCare @reliancejio
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Rishab Jain (@RishabJ88598523) reportedVery disappointed with JioFiber. I requested disconnection of my connection, raised complaints, and sent emails, yet there has been no proper resolution. @JioCare #JioFiber #CustomerService
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Virendra Sharma (@meeku_03) reported@JioCare @reliancejio Bahut chances diye but ab bas. Constant network issues, slow internet aur poor support ki wajah se finally Jio number ko dusre operator me port kar raha hu. Recharge mehenga aur service disappointing. Hopefully future me users ki complaints seriously loge.
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Meet Shah (@smartmeet_) reportedI have one of the worst customer experience with @reliancejio all IVR loops, chat gives you same template answer and there is not literally a real human I can talk to. Also, they didn’t give any answer when my mom visited the office. @JioCare @reliancegroup
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Prasanth D (@prasanth13_d) reported@JioCare Switched to esim but still not received any call to activate the Sim, Signal is showing and i can't able to make any call Its showing error , ur device not registered
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Shovon Chakraborty । শোভন (@shovon_chakra) reported@JioCare No resolution till now. However, I will have to pay you guys for 30 days although I got the service only for 30-x days
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satyaparkash (@rajsatya87) reported@JioCare I am feeling betrayed while I was complaining since 29 Apr 26 way before suspension of account no resolution was provided now jio wants me to clear dues to provide support which should done earlier @jio don't listen and care their customers. Very pathetic 😔
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ଶାଶ୍ଵତ ଦେବଦତ୍ତ | 🆂🅳 | ❼ ⚪️ ⚡️ (@pureodiasaswata) reportedThe Infocity area doesn’t have good Jio network connectivity. I complained many times. They said the region has high-rise buildings, so the network is poor. If an IT region doesn’t have good network connectivity, how can anyone even expect good roads? @reliancejio @JioCare
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Vig (@Mr__Vig) reportedMobile data is too slow @JioCare.
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Berlin 🇮🇳 (@nkhl_wkos03) reported@JioCare Hi @JioCare I m Nikhil Waikos from Chhatrapati Sambhajinagar Maharashtra 431009,i have Jio airfiber 2403578886 Connection but i m facing connectivity issues from last 4 days as there is no internet from last 4 days and no one is helping me out from local team
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rosh 🧸 (@damnrosh) reported@JioCare i haven't talked to my parents for 2 days straight. I have called customer service 3 times already. FIX YOUR NETWORK.