Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0
Apr 26, 12:50 AM GMT+5:30	0	0
Apr 26, 1:10 AM GMT+5:30	0	0
Apr 26, 1:30 AM GMT+5:30	0	0
Apr 26, 1:50 AM GMT+5:30	0	0
Apr 26, 2:10 AM GMT+5:30	0	0
Apr 26, 2:30 AM GMT+5:30	0	0
Apr 26, 2:50 AM GMT+5:30	0	0
Apr 26, 3:10 AM GMT+5:30	0	0
Apr 26, 3:30 AM GMT+5:30	0	0
Apr 26, 3:50 AM GMT+5:30	0	0
Apr 26, 4:10 AM GMT+5:30	0	0
Apr 26, 4:30 AM GMT+5:30	0	0
Apr 26, 4:50 AM GMT+5:30	0	0
Apr 26, 5:10 AM GMT+5:30	0	0
Apr 26, 5:30 AM GMT+5:30	0	0
Apr 26, 5:50 AM GMT+5:30	0	0
Apr 26, 6:10 AM GMT+5:30	0	0
Apr 26, 6:30 AM GMT+5:30	0	0
Apr 26, 6:50 AM GMT+5:30	0	0
Apr 26, 7:10 AM GMT+5:30	0	0
Apr 26, 7:30 AM GMT+5:30	0	0
Apr 26, 7:50 AM GMT+5:30	0	0
Apr 26, 8:10 AM GMT+5:30	0	0
Apr 26, 8:30 AM GMT+5:30	0	0
Apr 26, 8:50 AM GMT+5:30	0	0
Apr 26, 9:10 AM GMT+5:30	0	0
Apr 26, 9:30 AM GMT+5:30	0	0
Apr 26, 9:50 AM GMT+5:30	0	0
Apr 26, 10:10 AM GMT+5:30	0	0
Apr 26, 10:30 AM GMT+5:30	0	0
Apr 26, 10:50 AM GMT+5:30	0	0
Apr 26, 11:10 AM GMT+5:30	0	0
Apr 26, 11:30 AM GMT+5:30	0	0
Apr 26, 11:50 AM GMT+5:30	0	0
Apr 26, 12:10 PM GMT+5:30	0	0
Apr 26, 12:30 PM GMT+5:30	0	0
Apr 26, 12:50 PM GMT+5:30	0	0
Apr 26, 1:10 PM GMT+5:30	0	0
Apr 26, 1:30 PM GMT+5:30	0	0
Apr 26, 1:50 PM GMT+5:30	0	0
Apr 26, 2:10 PM GMT+5:30	0	0
Apr 26, 2:30 PM GMT+5:30	0	0
Apr 26, 2:50 PM GMT+5:30	0	0
Apr 26, 3:10 PM GMT+5:30	0	0
Apr 26, 3:30 PM GMT+5:30	0	0
Apr 26, 3:50 PM GMT+5:30	0	0
Apr 26, 4:10 PM GMT+5:30	0	0
Apr 26, 4:30 PM GMT+5:30	0	0
Apr 26, 4:50 PM GMT+5:30	0	0
Apr 26, 5:10 PM GMT+5:30	0	0
Apr 26, 5:30 PM GMT+5:30	0	0
Apr 26, 5:50 PM GMT+5:30	0	0
Apr 26, 6:10 PM GMT+5:30	0	0
Apr 26, 6:30 PM GMT+5:30	0	0
Apr 26, 6:50 PM GMT+5:30	0	0
Apr 26, 7:10 PM GMT+5:30	0	0
Apr 26, 7:30 PM GMT+5:30	0	0
Apr 26, 7:50 PM GMT+5:30	0	0
Apr 26, 8:10 PM GMT+5:30	0	0

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

Internet (62%)
Wi-fi (17%)
Phone (11%)
Total Blackout (8%)
E-mail (3%)
TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Nagpur, Hyderabad, New Delhi, Nashik, Gorakhpur, Varanasi, Pune, Mumbai, Chandigarh, Lucknow, Indore, Bengaluru, Bhubaneshwar, and Bhopal.

City	Problem Type	Report Time
Chhindwāra	Internet	46 minutes ago
Nagpur	Internet	2 hours ago
Hyderabad	Internet	2 hours ago
New Delhi	Phone	3 hours ago
Nashik	Internet	4 hours ago
Gorakhpur	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Kathirvel.p (@Kathirvelpal) reported 4 minutes ago
@JioCare I am personally buying internet over phone and using it for last 4 days. Will @JioCare reimburse till they take their time for fix the issue
Tushar Singhal (@tushsinghal) reported 6 minutes ago
@JioCare Have been waiting for the last escalation to be resolved and yet since the last 3 days, I am having network issues in terms of data and calls where the networks are showing 5G. Please tell me before responding, have you even checked the last escalation
ROHAN SHAH (@ROHANSH87467530) reported 6 minutes ago
JIOFIBER NOT working. Raised request. Initially it go rescheduled through system. Now its kept on hold. Your technician themselves delay or reschedule the service request? Its second day and still not technician has visited to resolve the issue. @JioCare @reliancejio
Anadi Bramh (@anadi_bram57308) reported 6 minutes ago
@JioCare I don't think you have gone through my messages. You all are acting like a parrot. Again and again copy pasting the same message which was sent earlier. I have already mentioned that I need a call from your customer care executive rather than your false consolations.
Garvit Asthana (@AsthanaGarvit) reported 6 minutes ago
The ****** service is still down. @JioCare send someone to take away this **** box. Repeated failures, no resolution, and tickets being put “on hold” without my consent. This is beyond frustrating. Worst experience with @reliancejio. Want to switch now, how is @airtelindia?
🇮🇳Pankaj Rawat🇮🇳 (@Rawatpankajsin1) reported 7 minutes ago
Jio 5g network is not good in my area @reliancejio @JioCare
Jitendra Chaudhary (Narwar) (@jitendrasing111) reported 9 minutes ago
@JioCare I will not advise @JioCare to any one and I also want to close my connection please proceed +91-5644314782 for account closure . Worst services provided by @JioCare
Ram Lal (@dhup987) reported 12 minutes ago
@JioCare Will you only take details or provide any actual resolution too. And if you can't then refund my full money and take back your setup. It's not even a week and this is how your team is acting up
raju bhai (@rajubhai588139) reported 12 minutes ago
@JioCare Still face same issue problem not resolve @reliancejio
Kathirvel.p (@Kathirvelpal) reported 13 minutes ago
@JioCare No action so far.. inspite of call back from customer care also. Really horrible service. If I had not paid till sep 2026 I would have cancelled the connection
Abhishek Yadav (@Abhishe0064171) reported 13 minutes ago
@JioMart_Support @reliancejio Not satisfied your response and service. In future i am looking another platform instead of wrost platform
ROHAN SHAH (@ROHANSH87467530) reported 14 minutes ago
@JioCare @JioCare @reliancejio resolution can be provided only if your technician visits. Nothing can be done just by replying to my tweet. At ground level there are many irregularities which needs to be ascertained and resolve so that customers don't face this again. Two days without net
Prabhakar (@PrabhakarA123) reported 21 minutes ago
Hi @reliancejio, I applied for relocation of JioFiber, visit was scheduled for 25 April 2026. However neither anyone came for relocation nor any call received Whenever I am calling customer care, it says visit scheduled already thank you and call gets disconnected Seeking help
Sk Upadhyay (@DareDevils008) reported 23 minutes ago
5g is not working... @JioCare @reliancejio
Kamal Kumar Verma 🇮🇳🪷 (@KVRM_X) reported 24 minutes ago
@JioCare Hi, we’ve already clarified this multiple times the issue is with all numbers across all handsets, not a specific number or operator. Ask whatever details you need, but please fix the problem instead of repeating the same questions.
Tanu Shree (@TanuShr60794686) reported 29 minutes ago
Very poor service @JioCare my jio fiber (4035836530) Internet has not been working since many days and no engineer visit is being made. It is always cancelled at some pretence and then closed..atleast send some technician to collect your device @airtelindia
Krishnan Velur Swaminathan (@KrishnanVelur) reported 31 minutes ago
@JioCare ji despite my many communication no solution has been given for Pathatic Jio network connectivity in our area Pollachi 642103, Tamilnadu. We SR. Citizens are facing untold misery due to this. Please arrange to attend.
Divya Narayan (@DivyaNa59281004) reported 31 minutes ago
@BJP4India @narendramodi ENOUGH IS ENOUGH! 🚫📱 I’ve faced Jio’s terrible service for 2 years. It’s time to show them Public Power! ✊🔥 If you’re tired of call drops and slow data, help me teach them a lesson @JioCare
Pandit Prashuu (@PanditPrashuu) reported 34 minutes ago
Mail bhi kar diya Nodal/Appellate ko, phir bhi ground pe zero improvement. Survey done, issue accepted — action kab? 🤔 Tag: @JioCare @DoT_India @TRAI
ROHAN SHAH (@ROHANSH87467530) reported 35 minutes ago
@JioCare @JioCare @reliancejio Service Request No. SR000034BTTF
Shubham Malik (@fittrshubham) reported 36 minutes ago
Pathetic service from Jio AirFiber lately. Last few weeks = almost ZERO speed. Can’t even load Facebook or basic apps. What is this “up to 30 Mbps” when I’m getting 1-2Mbps? Completely looting people. ****** service @JioCare @reliancejio @jagograhakjago
SHAIK SHAMEER (@SHAIKSH17995493) reported 36 minutes ago
@JioCare iam experienced worst fiber services from jio air fiber no one reached to solve the issue frequently internet speed reduced particular evening times Really worst experience try to reach customer care but unble to connect worst service Really better to switch airtelfiber
Digital Strategist- Avishek.. (@Avishek_tweets) reported 38 minutes ago
@JioCare issue was regarding the ill behaviour of your representative.. call me to discuss in detail.. else the brand image of #jio is at stake in kolkata..
Divya Narayan (@DivyaNa59281004) reported 39 minutes ago
@BJP4India @narendramodi ENOUGH IS ENOUGH! 🚫📱 I’ve faced Jio’s terrible service for 2 years. It’s time to show them Public Power! ✊🔥 If you’re tired of call drops and slow data, help me teach them a lesson @JioCare
Cnu Bhatkal🇮🇳 (@Shri_moger) reported 42 minutes ago
@JioCare We have been receiving the same repeated response from your team for the past 10 days, with no action taken. The customer care support has also been ineffective. #ConsumerVoice
Ankit Jaiswal🏹 (@Ankitjaiswal09) reported 42 minutes ago
Frustrated with Jiofiber services. There is no way through which one can call the customer care. @JioCare
Arghyadip Ghosh (@ArghyadipGhos17) reported 46 minutes ago
@JioCare @JioCare This is not acceptable. Complaint already closed without resolution and still no clear answer. n78 (3500 MHz) is unavailable near a tower 300m away despite working earlier. Please confirm if the band is disabled and give a definite timeline.
Hemank Mehtani (@HemankMeht77668) reported 49 minutes ago
@JioCare You will do nothing. For new connections we get an instant call. For existing customer, yall would prefer if they die in hell begging for a fix.
Arindam Das (@AdamDias159) reported 49 minutes ago
@reliancejio fiber internet is down for a week and nobody seems to care. Tried reaching out to @JioCare for support but all they want me to do is wait till the end of the day. The tech asks me to share my jio login details or he won't work on my request. Jio support is a joke.
Shatanik Mahanty (@MahantyShatanik) reported 50 minutes ago
@JioCare But your app marked the issue as resolved 🫠🫠