Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 19: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Chennai, Kozhikode, Cochin, Hyderabad, Shimla, Mumbai, Lucknow, Chhindwāra, Patna, Raipur, Delhi, Ahmedabad, Kolkata, and Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Wi-fi | 4 minutes ago |
|
Chennai
|
Internet | 5 minutes ago |
|
Kozhikode
|
Wi-fi | 20 minutes ago |
|
Cochin
|
Internet | 20 minutes ago |
|
Hyderabad
|
Internet | 20 minutes ago |
|
Shimla
|
Internet | 27 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ayush Goyal (@AyushGo71406636) reported@JioCare @jiocare "Dear Customer, Refund has been initiated for your JioFiber Order no NO0001DQ5MHE and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber" i received this on 3rd June and today 19th June.
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported@JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router
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pawan daga (@dc0104) reported@JioCare @reliancejio Extremely low speeds and connectivity problems in Balkum Thane West
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NikhilJ (@DeDefinite) reportedHello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM
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Srinath.k (@kazhiys) reported@JioCare need help your chat bots have zero efficiency and your customer service just hang up the call
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Nails With Prachi (@nailswithprachi) reported@JioCare @JioCare where is your engineer? The service request was for yesterday.
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Souvik Roy (@SouvikR80718759) reportedA person's name Abhijit Mandal came and said he cannot solve the issues. Then I went to the @JioCare office. And the experience was very bad. They gave me the wrong number of the manager. @JioCare my request I'd was - SR00002LWJN4
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WildBwoy (@WildBwoy) reportedI am the only one who is suffering from this pathetic internet service of @JioCare or is it for everyone
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Deepak (@DeepJajoo) reported@JioCare There should be time limit for resolution.
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Aditya Kumar (@aditya141991) reported@JioCare I have raised the complaint multiple times through customer support channels and have also contacted the assigned technician repeatedly. Unfortunately, the technician has provided several assurances that he would visit the premises today or "tomorrow,but no visit has taken place.
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Ayush Goyal (@AyushGo71406636) reported@JioCare @jiocare I do not need a new connection neither today nor in future anytime. I need my refund in my source account. With whose consent did you issue me voucher. I need mu refund asap in source account. 19 days have passed away
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Ganesh (@Ganny9) reported@JioCare Internet is really pathetic today since 12 PM. Case has been registeredbut the response from technician is that there is a country level network issue. Is that true ? Whats ETA for resolution?
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Ayan Basheer (@AyanBasheer4) reportedHello @airtelindia where I can buy your sim .i leave @reliancejio @JioCare worst network I ever used totally worst
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Anujh Sawant (@anujh_sawant10) reportedJio Fiber people are the biggest scums! The most pathetic service. Bastards don’t have the courtesy of responding to calls/emails. @JioCare
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Samskarebyaha "Modi Ka Parivar" (@samskarebyaha) reportedIndia has pathetic overall mobile internet coverage and quality. You move away from main centres of a city or town, the speed is joke. Sometimes, even in prime areas of a major city, the mobile internet coverage is awful. In the Electronic City Pincode area of Bangalore, if you dont have WiFi, this is the Jio speed since 2024 inspite of several complaints from that time. It says Host average is 441Mbps. I think they measured the average from under their towers. Airtel is no different. There is obviously no system in place to check the quality provided by these service providers. After this post, JioCare will send a DM asking for area and this is not the service they wish to provide etc and after getting all the details disappear. This is going on for the last 2 years. Meanwhile, Reliance Jio, Mukesh Ambani Unveils Ambitious Plans for 1,650-Satellite LEO Network to Transform Broadband Services & have submitted a proposal to this effect to space regulator Indian National Space Promotion and Authorisation Centre (IN-SPACe), which is evaluating the configuration and technical architecture. @PMOIndia
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Aditya Kumar (@aditya141991) reported@JioCare Internet down since 16 June. Multiple complaints raised (MR0001RA126B, SR000038QPFH, SR000038V411)but no resolution yet. Technician keeps giving commitments but neither visits nor responds to calls. Today is 19 June and the issue remains unresolved #JioFiber #PoorService
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Srikant Nahak (@Srikantn29) reportedThe most pathetic internet service provider is @reliancejio their support is useless @JioCare . I have An issue with my wifi from last 2 days but no response from their support, neither any technical visit scheduled from their end. Now I can't even call their support team.
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights
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Ajay Koul (@ajaykoul43) reported@JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage
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Ajay Koul (@ajaykoul43) reported@JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage
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Anujh Sawant (@anujh_sawant10) reported@JioCare You bastards have not attended my complaint yet
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Sarat Kumar (@saratkumar845) reported@JioCare My set up box not working. Tried all troubleshooting too, but not helping. Please raise a service request and help me to enable set up box viewing...It happens every 3-4 months.
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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Pravin Kulkarni (@PravinMK24) reported@Airtel_Presence @airtelindia ..Now I will start the sim Port the 2 airtel sim, wifi and DTH connection to @JioCare Fasttag pass too will close. No value for 20 year customer .
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Ritwik Maiti (@RitwikMaiti7) reported@JioCare I have a JioFiber connection it is down for almost 2 days...can't connect to customer care even though my bill cycle ends on 21st...so I want to cancel my connection with immediate effect. If no one responds to this I will stop paying
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S Rishi Raj (@RK_Sourav31) reported@Saurabh_Pinch @reliancejio Same problem