Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 24: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Mumbai, Coimbatore, Chhindwāra, Nashik, Hyderabad, Indore, Patna, Vadodara, Bhopal, Guwahati, Ahmedabad, Kanpur, Malappuram, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 6 minutes ago |
|
Chennai
|
Internet | 27 minutes ago |
|
Mumbai
|
Internet | 50 minutes ago |
|
Coimbatore
|
Phone | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Nashik
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Suraj Prakash (@Suraj3080) reported.@JioCare your Unlimited 5G has completely failed in #Jayadev_Vihar area of #Bhubaneswar Odisha since last 7 months. I am trying to contact your customer care executive but your system is not giving that option. 80-90% time internet is down. What's actually wrong with you?
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Basanta Kumar Sahoo (@basantakumar_01) reportedWhere is 5G network ? Where is minimum speed of 4G ? It's airtel 2G. Speed is pathetic. Low quality network. @JioCare , @reliancejio @airtelindia #Location Dangarchinchi, Koraput, Odisha, 764003
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Charliein (@Charliein2) reported@reliancejio @JioCare Pathetic service for resolving issue For the past one week no connection But sending bill alone on time & disconnecting connection if due date exceeded 👎 Expecting some very quick response pls JioFixedVoice Number +914431503560
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Gita Madhu (@GitaMadhu) reported@JioCare We have recharged our phones and activated the recharges but when we try to phone we are told we need to recharge. I've tried all the helplines and customer care numbers and all methods suggested. Please help.
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✨🕷️ (@Priyanshu___10) reported@jiocare facing same issues again
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Biswajit Das (@biswajit2k) reported@JioCare At-least the engineer needs to come at the agreed time when someone is available at home. He just calls at random time and puts the request on HOLD. Called him 5 times, never received the call. Can this be ESCALATED?
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Keral Patel (@patel_keral) reported@reliancejio @RelianceJioCare Extremely frustrated with Jio AirFiber! My internet has been slow/unreliable for weeks. Despite multiple complaints, emails and follow-ups, there is still NO proper resolution, now I have TWO escalations SR00003EXT99 SR00003EW7ID Can i get solution
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truth_is_ powerful (@certified22114) reported@JioCare Its been nearly 2 days nd no resolution till now. Will u extend my plan for 2 days for to compensate
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ROJALIN HOTA (@ROJALINHOT18787) reported@reliancejio @JioCare Your network has been unavailable in my area for the last 3 days from 12pm to 9pm daily. I’m unable to make/receive calls or use mobile data properly. This is causing serious inconvenience. Please check the network isssue i.e Radhadeipur,Dhenkanal,759014
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saathveegan (@veegnaldomsvj) reported@JioCare worst service ever.
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Jignesh Patel (@Jignesh151188) reported@JioCare Please cancel my order refund my money I lost all hope please 🙏 do it tomorrow morning without fail I don’t want your service
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Joy (@sai199907) reported@reliancejio @JioCare Worst experience with JioFiber. Raised a no-network complaint on Sunday, and it’s Monday with no resolution. The technician is not answering my calls and keeps cutting them. Customer care keeps saying case is “high priority,” Very disappointing service.
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reportedComplaint: UPC Code Issue Facing an error while trying to generate the Unique Porting Code (UPC) for Mobile Number Portability. I have followed the prescribed process, but the UPC is still not being generated. Please look into this issue urgently, @TRAI @reliancejio @JioCare
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ravi kiran (@rajcerin) reported@Indian130cr @reliancejio @JioCare This is second time the same issue repeating. Either they don't have Technical expertise or they don't care
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Mr Stark (@ScorpionPratik) reportedSERVICE REQUEST: SR00002NNMUS Was scheduled 1PM to 2PM today on 24 aug but no one came till now to repair my net connection . Please send someone urgently as today is my exam. @JioCare @reliancejio plz escalate this matter to senior managements .
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keyur patel (@patelkeyur660) reported@JioCare @JioCare @reliancejio I ordered Jio Fiber. The installation has been completed. I was told that it would be activated within 24 hours. 48 hours have passed, but I have still not received any response. Despite filing a complaint, no resolution has been provided so far.
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Ajay Banarsidass Gupta (@ag1964) reportedJio Fiber failed again in providing service. No net since yesterday. Service is patheatic. Now saying wait 24 hrs. My whoke security is in wifi, business need continuous connectivity. Jio is not concerened. Dont go for jio fiber. There are better alternates @JioCare @reliancejio
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Kishan Ahir | Influencer (@ikisanp) reportedFinal hrs bfr Aug 25. @JioCare has failed to arrange either the device pickup or the relocation, while repeatedly promising "management escalation." Since U can’t deliver the paid service within the agreed availability, initiate my full pro-rata REFUND today. @reliancejio @TRAI
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devender (@devi410) reportedIf your @JioCare own system is unable to confirm an engineer visit date and time, then what is the purpose of your support team? I have already waited 30 days. I don’t need another assurance—I need a confirmed appointment and an actual resolution. @reliancejio
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Love kumar (Nishant) (@nishant07789) reported@reliancejio My JioFiber connection is not showing the 5 GHz Wi-Fi network. I restarted the router and checked the settings, but the issue persists. Please resolve this issue ASAP and share the service request number.
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SabyaChachi (@MusclTwitch) reported@JioCare Kindly provide a detailed report of what is internal wiring issue for which the customer has to call for an electrician. @reliancejio @JioCare
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Siddhant S. (@52nd_) reported@JioCare Unhelpful resolution is being provided which is of no use at all. If I wanted to talk to a bot, i would have (and have been) contacting the so called chat support in the application
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Gaurav Bhandari (@gauravgoldi77) reported@JioCare Every 3 months, my JioFiber goes down for more than 10 hr, and my mobile data doesn’t work either. If this keeps happening, I’ll switch directly to Airtel Fiber(@airtelindia)I also emailed you requesting a callback 5 hours ago, but I still haven’t received a single cal
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Prasoon (@PrasoonTripat17) reported@JioCare Hello @JioCare @reliancejio "I went to the Jio store this evening to port my number, but the store manager refused, saying that the server is down. If this is the condition at a Jio store, what must be the situation in the rest of the city? My experience wasn't good.
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Gaurav Kant (@gkant14) reported@JioCare Issue is not resolved. Yet I have received a message that service request is successfully processed @JioCare @reliancejio
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Prafful Bonaventure (@praffulbk) reported@JioCare How many days do you still need? It's unfair and it appears that you guys are scamming me. I have paid money and the countdown has started. You will bill me completely for the time which I didn't even use the service because it wasn't provided! Enough is enough, disconnect it now
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Anandgupta99(✸,✸) Gnoma (@AnandGupta99) reported@JioCare Cancel my @jiofiber connection
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Nishant Batra (@nishantbatra) reportedreally a bad experience .. waiting for new jio postpaid sim I had ordered two days back and the delivery executives are not responding on calls or messages @JioCare Can you do someting about it Jio? or please take the order back and give me my refund..disappointing experience
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Harishankar Shukla (@HSShukla11) reported@JioCare As we have already provided you with all the details—including the address, number, and location—via DM multiple times, the network issue is very serious.
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TheGuyWhoAsked (@Gifty775) reported@JioCare Technician came but still didn't solve problem