Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 31: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Pune, Ludhiāna, Jaipur, Ranchi, Nashik, Chhindwāra, Mumbai, Bhubaneshwar, Wānkāner, Bhopal, Raurkela, Budaun, Jabalpur, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 hour ago |
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Wi-fi | 2 hours ago |
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Wi-fi | 2 hours ago |
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Total Blackout | 2 hours ago |
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Internet | 3 hours ago |
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Phone | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Weltbürger (@Ambivert_96) reported@JioCare @jio_fiber @JIOAIRFIBERIN Worst Customer service ever
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Jyotiranjan Panda (@CivilenggJyoti) reportedLocation- Sarangada, Odisha-762106 @JioCare @reliancejio Dear Jio team, Repeated network outages occur within 1 hour of power cuts. The local office confirms the company isn't supplying diesel for the tower generator.
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Swaprava Nath (@swaprava) reported@JioCare, the registration representative has fled after the registration is done (AirFiber NO0001DR81RS), entered a wrong date for installation while I wanted it done today. Now he is unreachable on phone. CustCare numbers never reach a human. Hope now you'll take some action?
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Dr Baharul Islam (@maahibaharul) reportedDear @reliancejio @JioCare please provide us the service u have assured us . Since last month the data network in our area is very poor I mean worth I have seen. So please provide the best network for us. I hope u understand the problem I have been facing repeatedly. Thank you
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Mayank Gupta (@gomayankgupta95) reported@JioCare Hi @JioCare it’s been 2 hours still i am getting 4 mbps speed please share an eta or fix the issue asap
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tarun (@THCmonkeyy) reportedU still haven’t resolved my issue @JioCare @hotstar_helps Bc kya customer service doge tum log sale
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Shubham Harde (@shubham50054036) reportedHi @JioCare, I got a new Jio AirFiber connection a few days ago Since installation I’m facing very slow speeds and frequent disconnections. Despite multiple SMS updates about temporary service issues, the problem is still unresolved Please help urgently #JioAirFiber @reliancejio
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Ankur Sinha (@ankursinha2608) reported@JioCare The Problem Still Continues. Today is the last day of my previous recharge. And if it doesn't get solved . I will surrender my connection and will go with other options in the market.
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PunniyakotiMurugesan (@PunniyakotiMu) reported@JioCare Dear Customer, With reference to Service Request number SR000036NZ5P for your JioFixedVoice Number connection having JioFixedVoice Number +914479644976, we have scheduled an appointment with a Jio service engineer at your premises on 01-Jun-2026 between 16:30:00. Have you resolve
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Yogesh Barania (@YogeshBarania) reported@JioCare I have shared the information but ur team is giving the exact steps which I have tried multiple times and getting the same message. Can anyone help from backend to raise this request on priority?? Or should I surrnder my wifi since no one is going to help in this situation ?
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SonofSun (@auraofsonofsun) reportedDon’t go with Jio AirFiber if you expect stable internet & good service. Very slow and fluctuating speed despite plan limit, TV apps keep crashing, complaints get closed without proper fix. Worst experience so far. #JioAirFiber #Jio @JioCare
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विकाश (@ChaiSuttaaaa) reported@JioCare Hi @JioCare, I do not wish to continue with your service due to this poor experience. Please proceed with cancelling my installation request and initiate a refund of the amount paid. Kindly confirm the cancellation and refund process at the earliest.
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जो है सो है (@hindutvasanatni) reported@JioCare Very pathetic service. @JioCare
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Ankit Kansal (@ankiit_k) reported@JioCare Sent the details via DM. Please ensure this is escalated to the senior backend team to either deliver the SIM on absolute priority or cancel the order immediately. My number cannot be held hostage for 30 days due to your executive's fraud attempt.
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Purnima Rao (@purnimarao2410) reported@JioCare our internet services have been down for last 4 days and technician visit keep postponing What is the issue here? Pur work is hampered as we have work from home Please get it resolved asap
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Anil Shroff (@AnilShroff19) reported@JioCare Hi Tanya, While I on my JioStar app the picture isnt coming only I can see 2 ads before start then it goes blackout so please suggest what to do? And my internet and Jio Fiber is working perfectly. Please suggest what should I do?
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Nirmalya Paul (@NirmalyaPaul12) reportedJust like yesterday, the same problem has started again today. There has been no resolution. This is India's worst network. @JioCare @reliancejio
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🇮🇳 Vishaal Agrawal ❄️ (@iVishaLAgrawaL) reported@JioCare @reliancejio complaining since 9 may 2026, is it not really enough time even to connect over email or call once. Till now I didnt know that you guys are so arrogant and worst.
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SUBHOJIT KOLEY (@SUBHOJITKOLEY) reported@JioCare As my registered number is not available I've already updated my alternative number i.e. 7278382563 at the time of registering the complaint.
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Nitesh Girdhar 𝕏 (@_niteshgirdhar) reported@JioCare Only fake massage not trust Jio team stupid man 🤬
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Suheal Ahamed (@ahamed_suheal) reportedNo internet for 5 days on JioFiber! Local team won't fix rain-damaged antenna unless I pay for equipment never provided, telling me to track down old staff myself. Absolute negligence. @JioCare @reliancejio @ConsumerData fix this! No: +918667969683 Ticket: SR000036ZV9Z
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Rishabh Mishra (@rishabhm1121) reported@JioCare @reliancejio Since 24 hrs jio fiber service is affected in my area and after each passing hour timeline for resolution get extend by further a hour. As you never extend our plan validity when we failed to recharge similarly will you pay us for service disruption ??
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Kapishwar Mishra (@kapishwarvns) reported@reliancejio what's problem with your network? What do you take money for? It's disgusting 😡
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Abdul Khalid (@AbdulKh15335531) reported@JioCare Dear @JioCare, The network service in my area has been very poor for the past few days. Calls frequently disconnect, internet speed is extremely slow, and sometimes there is no signal at all. This is affecting daily communication and work.
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Arun Haridas (@TheArunHaridas) reportedExtremely disappointed with @jio_fiber @JioCare @reliancejio. Applied for Jio Air Fibre relocation—old connection cut on time, but no installation! Scheduled for 28/05, nobody showed up. Emailed for 31/05, zero response. My work is completely stalled. Fix this ASAP
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pixel8design (@pixel8design1) reported@JioCare @JioCare For the last 4 days, I've only received assurances that the issue has been escalated and will be resolved shortly. However, my internet is still not working. No resolution, no timeline, and no meaningful update. How long am I expected to wait? Please fix issue urgentl
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राज़ (@Rajveer_jatt17) reported@JioCare This is a village-wide network issue, not a problem with my individual connection. All Jio users in our village are experiencing weak signals, loss of 5G, and poor network coverage. Whenever there is a power cut, the network drops further and stays on weak 4g.
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Satyabrata Sahoo (@The_Stoic_Man) reported@JioCare Before delivering 4G speed in 5G Network., now delivering 0 speed in 5G Network. (Proper 3rd grade service )
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Umair 🤎🧸 عمیر علی (@umair_nobody) reportedDear @reliancejio I'm facing the same issue as well.
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CK (@Masale_Dose) reported@JioCare - Why does Jio does not work by default during every international travel. No service at all. Possible to help?