Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kota, Delhi, Bhopal, Jaipur, Hyderabad, Allahābād, New Delhi, Bengaluru, Pune, Lucknow, Ahmedabad, Chennai, Indore, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 51 minutes ago |
|
Kota
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 1 hour ago |
|
Delhi
|
Wi-fi | 2 hours ago |
|
Bhopal
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Bhandari (@ankurbhandari) reported@JioCare Again a fantastic bull **** response ..do you guys even read email or what is written in customer issue ??how does it matter if technician will not visit and can just mark it resolved… why should i reschedule if I don’t have a problem
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Venkatesh Achinthalw (@raju_venky) reported@JioCare Who have you an update that issue has been resolved. No one visited to check . They are giving you a flasi information This is fraud information. No technician visited
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मुंबईकर (@mahesh0387) reported@reliancejio @_MukeshAmbani @AkashMAmbani what is use of jio pass of it is not working directly on app. Please make it access directly on app so many people recharge. (People will not recharge if it is play through jiotv) #indi
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Arun Prasad (@aruntechnocrat) reported@JioCare @JioCare - I am not able to open the UrL nor I’m able to access the technician contact via My Jio app. This is such a low service nobody expects from such a company. None of them called me until this time. Setting new standards on poor service.
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Sahil Singh Chauhan (@iamsahilchuahan) reportedSuch a trash service you guys are providing been 3 days no internet on jiofiber they keep changing engineers and Your engineer don't pick up call keep give this kind of service you goona loose your customers soon done emails call everything Fiber service is such a trash @JioCare
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thenameispawan (@actor_pavvan) reported@reliancejio @JioCare jio 5g not working in Andhra Pradesh only 4g only working I'm checking my friends mobiles also 5g still not working my pincode 522265 Repalle, Aandra pradesh
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ବଦ୍ରୀ ନାରାୟଣ ନନ୍ଦ ( ୨୫ ) (@adhinayakam) reported"My service request (SR00003CPUMF) was cancelled even though the technician confirmed my JioAirFiber device needs replacement. No replacement has been done. Why was the request closed? Please reopen it or create a replacement request immediately." @JioCare
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Charitha Burri (@BurriCharitha) reported@JioCare @jio I have already shared our service number and registered mobile number will you for godsake send someone now?
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Haseeb Choudhary (@Haseebchoudhryy) reportedI want to relocate my Jiofiber connection but I am not able to find the option for it. @JioCare @reliancejio kindly help me out with this issue.
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Abhi (@ereformeme) reported@whoalamin @JioCare Bajaj Finance is one of the most shameless companies and should be fined by @TRAI but we know that will never happen
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Siddhartha (@siddharth1772) reported@reliancejio @JioCare I recharged yesterday Rs 349 ,2GB/Day and 5G network available but used only 2GB data not used unlimited data 5G
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Rahat Ali Warsi (@RahatAliWarsi2) reported@JioCare This Is The Way @JioCare Support His Customers proud of u 🖕🖕🖕🖕
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rj_t (@itzrajatde) reported@JioCare @Simisum94 Dhar mp jio server down
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Amit Subhash Rokade (@rokadeamit01) reported@AJIOLife, my prepaid order is completely stuck due to an internal app glitch. The desktop screen shows "Delivery Delayed - Attempt Unsuccessful" but phone support says it's still "Packed". I want a direct update or a full refund immediately! Order ID: FN0402802155. @reliancejio
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Manu_PSPK fan 🚩🚩 (@Manu_V18_PSPK) reported@reliancejio @JioCare Recharged for 2GB/day 4G + Unlimited 5G, but whenever 5G drops, speed drops to absolute ZERO instead of falling back to 4G. Paying for both but getting neither! Please resolve this. With your 4G network speed I can't even open the myjio app what a shame.
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Venkatesh Achinthalw (@raju_venky) reported@JioCare This is what you have DM me. But issue still not resolved. It's still persist
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vai@jpr (@jpr_vai) reported@JioCare already sent on email all details. Without resolving issue, got email from your side that issue has been solved. What one can expect from @jio_fiber ?
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PRASHANTH.C (@Prashan68270065) reported@JioCare why do you ask for recharge when you can't even provide stable network
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Arun Prasad (@aruntechnocrat) reportedFive days in a row, still Jio is assigning an engineer. Have some shame guys @JioCare #Jio #Jiosucks #JioFiber Such a worst service. It’s becoming a nightmare with Jio these days.
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Bapi Gorain (@BapiGorain143) reported@JioCare It's been more than 12 days now. My NCH complaint number is 9835749. Please provide the exact installation date instead of a generic update.
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ツ (@drygin__) reported@TRAI 6 years loyal @JioCare customer. 18 days without a working connection. N number of calls, complaints, tweets — zero response, zero callback, zero accountability. This is how you treat long-term customers?
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Moti Verma (@motiverma1986) reported@JioCare I am unable to find any technician details in my jio application as suggested. @_MukeshAmbani 96 hrs gone and team is unable to resolve problem.
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సూర్యం గౌడ్ బండి (@suryam_bandi) reported@JioCare worst net work in Hyderabad When the power goes out, there is no mobile signal, and when you actually need it, there is no signal at all
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Ritesh 🔆 (@_consultinguy) reported@JioCare @JioCare i want my money back. This is very poor service.
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SADHNA BANGDIWALA (@sabb1110) reported@JioCare Since last 3 days no one has come up with any solution. Then why asking to DM. If you don't bothered about your reputation after posting publicly then how can I expect that you will solve the issue if DM. And already tried by sending DM. But no response.
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A-Blah Nar (@A_Blah_Nar) reported@JioCare Stop giving generic response, I have given the Service Request number. Share the technician details in DM. I can’t see any details about engineer being assigned
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Lambodar (@lambodar9428) reported@JioCare Why private msg... 1st solve problem Register complaint.
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Priyansu Mishra (@realPriyansu21) reported@JioCare My issue is still not resolved andits day 3 !
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Veeranna Babu (@VeerannaBabu) reported@reliancejio @JioCare Jio Fiber service interrupted, However, the bill has still been generated. Why should I pay the bill for the period when service was not provided for more than a month? Along with restoring my service, the bill generated for the downtime must be waived.(2/2)
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random thoughts (@dimag_kharaab) reportedHello jio care I want to relocate my jio connection. And I have raised request for this also. But upto now, no response from any of your support staff. Can you please help me to relocate my JioFiber connection. Please @JioCare