Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 18: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Mumbai, Chhindwāra, Kolkata, Pune, New Delhi, Lucknow, Udaipur, Cochin, Bengaluru, Nagpur, Hyderabad, Shimla, Jodhpur, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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99% (@Bhargav8749) reported@JioCare @reliancejio I accidentally recharged the wrong Jio number due to a one-digit typing mistake (₹900.90).The number belongs to a stranger. Kindly help refund the recharge if possible. Transaction details have been shared via email.Please assist. 🙏 #Jio #CustomerSupport
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Mr. Stark 🦂 (@MrStark1012) reportedJio is worst telecom company in the world. Bc kb me speed aarha hai aur naam 5g. 3 mahine ka recharge kr liya hu warna abtak port kar diya hota . @JioCare
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Tirthesh Shah (@tirthesh1207) reported@JioCare You guys don’t have sufficient team on ground, JIO employee here told that too many complaints are pending it may take 2 - 3 days for my issue to be resolved, It’s my mistake that I recharged for a half yearly plan yesterday, refund it, cancel the connection, close the matter
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Sougata Bag (@Sougata_Bag) reportedHelp me in installation of my brothers airfiber connection by today it's self. No plan2build sms till now @JioCare @reliancejio
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SBSingh (@sbsingh4530) reported@mchandar1728 @JioCare @reliancejio Harassment of coustomer. Very Bad service
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Prince (@ImPrince1995) reported@reliancejio @JioCare @JioFiberVoice Made a request for appointment 3 times again in last 10 days but your system automatically closed it showing resolved without any engineer showing up. What kind of pathetic behaviour and pathetic gimmick is this of harassing customers? No accountability on customer care as well
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Goutham Nithyananda (@Gouthammn) reported@JioCare I am not getting help , it's very bad service. The technician who installed is telling to openly to move to Airtel . @jio_fiber
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Pankaj Chhatre (@PankajChhatre) reported@JioCare I was missed on recharge 1 & half month, one of the jio employee on call threatened so bad like i made a crime by not recharging my number... I want to share her number & Want jio to taken strong action against her.... Sharing her number on dm
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ವಿಶ್ವ🌍 (@vnkm2004) reportedHey @JioCare can please improve network in my area 🥺🙏, i want to port airtel sim to jio.
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Sachin (@saytosachin) reportedI bought a new @JioCare Jio prepaid sim and since the day of activation getting continous calls from @DMIFinance for some loan which I haven't taken. The calls are so frequent that it is disturbing my day routine. @TRAI Please help to resolve.
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Nikhil (@NikhilAragonda) reported@JioCare @TRAI @DoT_India this is the response and resolution from jio if the customer face internet issues they simply say you may experience internet issues if high number of users accessing the internet issues this kind of networks are useless for public in india
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sonali (@sonali0_) reported@Virat_paglu18 @JioCare The quality of Jio's network is such that everyone is stopping using Jio SIM.
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Gagan (@i_amgagan) reported@JioCare @reliancejio @JioCare are you working on the request ID or your speed is also slow
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sooraj (@sooraj43208790) reported@JioCare the worst service prowider there is no way to connect to their exchtive @jio_fiber #GalaxyUnpacked
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Maulik Patel ™ (@imrx_Maulik11) reportedIt's time to say goodbye to one of the worst networks in India, @reliancejio @JioCare.
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Manan Puri (@mananpuri04) reported@JioCare and I responded. Nothing from your end post that. In fact, now I have close to 20 residents within one block who would plan to switch from jio because of the shoddy service and worse complaint resolution mechanism.
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Ankit Harsh (@imankitharsh) reported@JioCare @airtelindia 48 hrs and Jio hasn't even reached out to me for the issue. @airtelindia i hope your service doesn't screw up like jio. please connect with me and connect on 24th July. I need the connection on 25th July.
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Rohit Kumar (@rohitversity) reported@JioCare Hi @JioCare, I paid ₹2,221.46 for Jio AirFiber LR00001EB9JT on 16 Jul. I requested cancellation, but till now no cancellation or refund update has been provided. Please cancel the order and initiate the refund.
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Pankaj Chhatre (@PankajChhatre) reported@JioCare I was missed on recharge 1 & half month, one of the jio employee on call threatened so bad like i made a crime by not recharging my number... I want to share her number & Want jio to taken strong action her.... Sharing her number on dm
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Anvesh (@AnveshParimi) reported@JioCare it's been 2 days since I paid for new jio air fiber connection....till now installation dint happened...what is this service jio...how long you will take
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Seraj Ahmed (@serajah82) reported@JioCare Airfiber No- +91-3331507244 Internet service has been suspended.
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Tirthesh Shah (@tirthesh1207) reported@JioCare Don’t ask me who gave me information, instead you tell me when is my problem getting solved. Stop diverting the subject. All technicians are loaded with Air Fibre work now who will look after Fibre, you all are only looking after new customers
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Dharmendra singh (@dharmendrabmb) reportedDear @JioCare My JioAirFiber connection number is 5513562970. This connection has not been in use for more than three months due to poor signal quality and despite raising multiple complaints, the issue was not resolved. As a result, I have switched to Airtel for my internet service. This is for your information. Thank you.
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Faisal Alam (@_Faisal_Alam_) reported@JioCare All lies ... @JioCare My issue still persists & now I am porting to airtel 5g for best experience @Airtel_Presence please help me with porting in process
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Aakash Nigam🇮🇳 (@NigamAakash) reported@JioCare Extremely disappointed with JioFiber. My connection gets disconnected almost every day. Despite repeated complaints, there is no permanent resolution or accountability. SR: SR00002MOJII I'm paying for a reliable service, not daily outages and empty promises. #Jiofiber
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Ravi Dangi (@rd9063) reported@JioCare Truly pathetic customer service from @JioCare. Day 5 of a complete outage and your grand solution is having Sudhanshu and Habiba press Ctrl+C and Ctrl+V on the exact same generic reply. 🤡
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आदि ️️ (@That_anxiousguy) reported@JioCare I’ve already checked everything and shared the required details. Please resolve this issue as soon as possible. Repeating the same steps again and again without any result is becoming extremely frustrating. @JioCare
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Rohit Khandelwal (@RohitKh71950366) reported@reliancejio unable to use gemini pro offer. Called several times but no one have solution. Totally frustrated 9826016160 jio number
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Vinod Yadav (@seriousvinod0) reported@JioCare @JioCare I have been saying that I get alloted a slot for engineer visit but nobody visit and then someone behind keyboard who doesn't even read the issue says the "Click on “Reschedule” button to change the appointment timing as per your availability."
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SATYAVEER KUMAR (@satyaveer_87439) reported@reliancejio @JioCare this very disappointed my my villagers facing everyday 6 to 7 hours network shutdown whenever power supply down the network is also down after that when power is restablished after 30 to 45 minutes the network is also restablished in my area(saifganj) bihar