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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Bengaluru, Dholka, Dehra Dūn, Chhindwāra, Chennai, Nagpur, Mumbai, Kolkata, Sūrat, Bānposh, Jabalpur, Nashik, Guwahati, and Ludhiāna.

CityProblem TypeReport Time
Pune Internet 2 hours ago
Bengaluru Internet 5 hours ago
Pune Internet 7 hours ago
Dholka Internet 9 hours ago
Dehra Dūn Internet 9 hours ago
Chhindwāra Wi-fi 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • WickedSonny
    Wicked Sonny (@WickedSonny) reported

    @JioCare my wifi is not working properly.

  • Krishna26262387
    KRISHNA PATEL🇮🇳🇮🇳 (@Krishna26262387) reported

    @JioCare the wrost wifi service in india ..never buy as Customer care number has never been connected.. zero service after installation

  • Yasarbanva
    Yasar Hanif (@Yasarbanva) reported

    @JioCare @reliancejio Jio 5g data not working properly location : VERAVAL 362265

  • ManojMidha0603
    Mannu (@ManojMidha0603) reported

    @reliancejio @JioCare Charged twice with 1555 still unable to use IR service in Aus please help

  • KansalShashi
    bhushan (@KansalShashi) reported

    @JioCare I have been complaining since morning and you keep rescheduling . Pathetic state of affairs at Jio. It’s not the same reliable service it used to be. Time to try another company

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @JioCare no internet. Again same issue. Same gnet track data as before. Pls provide internet.

  • Sripaljainn
    Sripal (@Sripaljainn) reported

    @JioCare You people are so idiots. Zero empathy towards customer service. Feilding done habe courtesy to come rectify the issue. Pathetic rascals.

  • anuragjain12
    Anurag Jain 🇮🇳 (@anuragjain12) reported

    @JioCare You are sending the engineer at 8PM on 9th July which means the whole day of 9th will remain without wifi. You need to treat this as urgent and prioritize, send the engineer in the morning. @relian

  • Ravi1805Ravi
    Ravi (@Ravi1805Ravi) reported

    I am facing issue no internet my fiber number is 6185314587 i called multiple times but not connected @JioCare

  • ramandeepgarg
    Ramandeep Garg (@ramandeepgarg) reported

    @JioCare Still waiting for resolution

  • Neha00113923213
    torrid destiny (@Neha00113923213) reported

    @JioCare @reliancejio 4 DAYS. No JioFiber in Vasundhara, Ghaziabad since 5th July. Engineer came & said "not my job" & left. No call since then. Student, WFH - everything stuck. Fix it TODAY or refund 4 days + disconnect. #JioFiberDown #Ghaziabad #PatheticService

  • akohli75
    ajaykohli (@akohli75) reported

    @JioCare @reliancejio it's almost 24 hours net is not working at Amar colony Lajpat Nagar IV New Delhi,it's shameful and disgusting experience using Jio

  • ivaibhavverma
    Vaibhav (@ivaibhavverma) reported

    @JioCare facing trouble in phone calls. VOLTE is not popping up on device it displays only 5g. Too much incoming outgoing trouble is there in my area and multiple users are facing this issue

  • avdhesh29
    Avdhesh Singh (@avdhesh29) reported

    Waiting for Resolution @JioCare

  • karanjeetsingh
    karanjeetsingh (@karanjeetsingh) reported

    @JioCare status of SR00002MA0DY. 5 days not working who will compensate me

  • Shubh20_
    ShubhCSK💛 (@Shubh20_) reported

    @JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network

  • hitman0070
    Ashh (@hitman0070) reported

    @JioCare I have a jio postpaid number and due to some financial reasons I could not pay the bill for last two months. Now when I want to pay my bill the network has been lost and I am unable to pay the bill nor am I able to generate the OTP to login the jio app. Please help.

  • ATrivedi61513
    अंकित त्रिवेदी (@ATrivedi61513) reported

    @JioCare @reliancejio what fraud is this? Paid ₹450 advance for ₹399 plan, expecting ₹20 bill. Instead, you double-charged two cycles in one bill, demanding ₹475 extra! Fix this blunder or disconnect my JioFiber immediately. Account: 410686740065 #JioFiber #ConsumerCourt

  • TwitTheMan
    Daktar Babu 🇮🇳 (@TwitTheMan) reported

    @JioCare Paid for a new SIM 72 hours ago. Order ID: NO00015H5V0N Complaint raised both by mail and telephone. Delivery executive is not responding to multiple calls. No response till now. No delivery, no help from Jio Care. Solve this immediately or refund my money.

  • priyank_mishra
    P Mishra (@priyank_mishra) reported

    @Space_STQ @JioCare @reliancejio They are same. My fiber is too dead. These Jio customer care are just pathetic.

  • nayaab08
    Nayaab Azam (@nayaab08) reported

    @mratyunjay2004 @JioCare Cancel it ASAP. Check my tweets before letting them install their worst internet connection. #worstinternet #jiofalse5g

  • ImPaRthVyas
    Parth Vyas (@ImPaRthVyas) reported

    @JioCare @JioCare Hi dear sir, please Help me get a call back from a customer service agent. I want to cancle jio fiber subscription. Please call back, i am not able to connect through 1800 vala number

  • ravindr78202227
    ravind prajapati (@ravindr78202227) reported

    @reliancejio @JioCare No Network last 50 hour in vasai Virar

  • rambhau171
    Ram Bhau (@rambhau171) reported

    @JioCare You are also same as your other jiofiber customer care team Rajasthan is doing,I did all thing but are useless,what do you want? why are you here? what C as can you do Mr Author? Do action only action on your team staff don't give me knowledge, do action I am waiting for engineer

  • Shiv_shakti0
    Shivshakti (@Shiv_shakti0) reported

    @JioCare There is no connectivity for the past eight months, neither can we access the internet nor is there any network. The tower is down.

  • choqao
    choqao tech (@choqao) reported

    @that_chand @reliancejio Seems like a regional issue, nothing here in kerala

  • MrKanyaRashi_
    Ravi Teja (@MrKanyaRashi_) reported

    Hey @JioCare @reliancejio Since last 2 months I am requesting for AirFiber connection, daily at 8 AM I am getting a message saying your representative reaches me for appointment, but no one calls, no one visits. If you don’t have service & equipment ready, please open up 👎🤬

  • truelove_ismyth
    Surendra Rajpoot (@truelove_ismyth) reported

    @JioCare Are dumb or what Shashank reply on the actual post where i shared problem... your replying on where I am getting 100+ mbps why would complaint about this

  • jasism
    Jas (@jasism) reported

    @JioCare I’m still waiting for the engineer’s visit. Can I know how long do I have to wait for you to fix my issue?

  • patelchaitanya
    Chaitanya Patel 🇮🇳🇹🇭☕️ (@patelchaitanya) reported

    @JioCare @reliancejio give me money back and I don’t want your pathetic services .. and take your garbage back ..