Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dimāpur, Chhindwāra, Bengaluru, Jamshedpur, Hosūr, Pune, Shillong, Panaji, Chennai, Patna, Delhi, Kolkata, Nanded, Kanpur, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Bengaluru
|
Internet | 5 hours ago |
|
Jamshedpur
|
Wi-fi | 5 hours ago |
|
Hosūr
|
Internet | 7 hours ago |
|
Pune
|
Phone | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Dilipbaashha (@Dilipbaashha) reported@JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service
-
Rajiv (@rajivgurjar99) reported@JioCare Well…. I an still facing issues and isnt resolved
-
Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
-
Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
-
DaisyTamuli (@DaisyTamuli) reported@JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
-
chandru (@dmchandru) reported@JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.
-
Abhi🐢 (@abhijeetkr27) reported@reliancejio Please escalate this matter and provide a proper resolution instead of repeatedly closing complaints without resolving the underlying issue.
-
P (@Parkashthakur0) reported@JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train
-
Mohammad Nawab Arzoo (@NawabAr09113077) reported@reliancejio I have received a JioFiber bill for an amount that I do not recognize and have never authorized. I have no knowledge of this bill/account/charge. Please investigate immediately,JioFiber account or outstanding amount associated with my details. #Jio #JioFiber
-
Ram Lokesh (@RamLokesh_66) reported@reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.
-
Jaychand Maurya (@JAYCHANDMAURY88) reported@jiocare jio 5g speed is very poor pls speed up now ...
-
Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
-
Ram Lokesh (@RamLokesh_66) reported@RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.
-
Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
-
Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported@JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank
-
Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported@JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable
-
DivScar (@divscar) reported@JioCare just doesn't help and the network sucks
-
Abhi Sinha🚩 (@AbhiSinha2003) reported@tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service
-
MODUPALLI JAGADEESH (@ModupalliJd) reported@reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork
-
Yadvendra Arya (@Yadaven77467000) reported@AbhiYad85584063 @JioCare @reliancejio Very bad network system
-
Swap_nil (@SwapNil17533331) reported@JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN
-
Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
-
John Connor⏺ (@djsattu4) reported@RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣
-
ramakar thakur (@tramakar) reported@JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit
-
sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
-
eva (@evabuilds) reported@JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this
-
MaheshRudra (@ursMaheshRudra) reportedWorst signal @JioCare 😭😭🙏🙏
-
Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.
-
Devendra Singh Khokhar (@kumard1958) reported@JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team
-
danny b.gohain (@dannygohain) reported@JioCare how do i enable international roaming in my pre paid mobile connection in canada my number is from assam circle . I cant be physically present in India soni need a resolution asap as I am facing major issues