Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Thiruvananthapuram, Durgapur, Ahmedabad, Coimbatore, Chennai, Guwahati, Bengaluru, Raurkela, Mumbai, Meerut, Dehra Dūn, Shillong, Pānīpat, Pune, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 8 hours ago |
|
Durgapur
|
Internet | 8 hours ago |
|
Ahmedabad
|
TV | 8 hours ago |
|
Coimbatore
|
Internet | 10 hours ago |
|
Chennai
|
Internet | 10 hours ago |
|
Guwahati
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sonu singh (@Sonu994Sonu) reported@JioCare I still waiting for my service
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Anoop Kaul (@ANOOPKAUL2) reported@JioCare @JioCare @reliancejio 2 days back a fire took place on the electric pole in Sewak Park Dwarka Mor Delhi. All cable of service providers burnt. Airtel people started the work and fixed the connection but JIO is sleeping.All JIO customers are suffering. Immediate action required.
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FrustratedTaxPayer (@frustrated96959) reported@reliancejio @JioCare @TRAI I am a resident of Malleshpalya Bangalore. Why is power cut leading to loss of network??? Dont you have power backup? Seriously??? 1 hour+ cut leads to loss of mobile network.
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Arsh (@TechTurbanator) reportedStill waiting for a resolution @JioCare They are unable to fix the issue despite 2 people visiting. Pathetic experience. Time to close the connection now?
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🅰️ndré Castr🅾️🇧🇷 (@Andrektb76) reported@TechTurbanator @JioCare That's really frustrating! It's disappointing when tech support can't deliver. Hope you find a better solution soon.
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Rawat bhai (@Rawatbhai141619) reported@JioCare @airtelindia Mere area (Bihar, Thalhi Kushmar) me network aur internet bahut slow hai pichle kai din se. Please jaldi fix kare.
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Devilgod (@ps322448) reported@JioCare I think after 2047 after viksit bharat my network problem resolved
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Lucky Thavrani (@LThavrani78676) reported@JioCare Very poor service. Still issue not resolved. No one tried to connect and resolve issue @Jiili19
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Nitin Gupta (@nitin_nits) reported@JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.
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pavankumar (@pvnkmrblueboy) reported@reliancejio I have complaint lots of time that jio 5g network is not coming my area but jio service is not solved my issue..it's a careless service of jio reliance.....,😞😞
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arpan gupta (@arpansgupta) reported@JioCare @reliancejio 1-May-2026 Jio fiber is down in Sector 1, Rohtak, Haryana since last 3 hours. Calls go unanswered, and complaints don’t even get registered. What’s the point of having a support system if it doesn’t support at all?
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NAVEEN DAILA (@Naveendaila) reported@JioCare @reliancejio Very bad network coverage of jio in a capital city like New Delhi, it’s very disappointing , it feels like now they are selling their jio fibre services by reducing network connectivity…. It’s been 4 month same issue in my location Very disappointing 👎🏻
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Nitin Gupta (@nitin_nits) reported@reliancejio Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.
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Karan (@your_karann) reported.@reliancejio @JioCare 80+ HOURS outage in Naubasta, Kanpur (SR000034KMEF) and still NO resolution. This is complete negligence. No ETA, only copy-paste replies. My work is severely impacted. As per TRAI regulations, outages beyond 24hrs require compensation.
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Vivek Mishra (@vivekmishra0311) reported@Airtel_Presence Who attended this issues, timing what action was initiated. @JioCare u r requested to pl provide better postpaid plan. I have four Airtel number wants to port in JIO.
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Udai Harshana (@UdaiHarshana) reported@JioCare The registered mobile number linked with my JioFiber connection is currently inactive. Kindly allow me to provide an alternate contact number so that your representative can contact me regarding the issue resolution.
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Umang Gupta (@UmangGu16826494) reported@reliancejio @JioCare Hey Jio team My Internet was very Slow in Meerut. Please work on it nahi to mujhe port karna padega airtel me
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AMBER Rateria (@mbrrateria) reportedI am extremely disappointed with the poor and delayed service I have been receiving. This level of negligence is unacceptable from a company of your scale. Despite multiple attempts to resolve the issue, there has been no proper response or timely action from your side. @JioCare
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Sumanth (@SumanthProudInd) reported@JioCare If you are still extending this conversation after all these support DRAMA means you people are doing just passing time and expecting me to pay bill payments month over month even without providing service. If you want to talk call us on our registered mobile no. in our account.
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𝚂𝚞𝚗𝚗𝚢 𝙺𝚒𝚗𝚐𝚎𝚛 (@SunnyKinger) reported@Yatharth_Sharma @JioCare It’s down on my end as well. I spoke with customer care, and they confirmed it’s an outage that should be resolved within the next two hours.
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Susanta Bhaskar (@SusantaBhaskar) reportedVery bad service. Despite saying so much, he does not fix it. Their service should be stopped. @JioCare @reliancejio #hilight @jionews
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Mangal Hazra (@mangalhazra3) reported@JioCare 24 April se same issue, same ‘invalid header’ excuse… Action = ZERO Closure = 100% (fake) Kya yehi hai service standard? 🤔 #FakeClosure #CustomerExperienc And its raised by CX himself not any so called JIO raised in behalf of ...
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Abhishek D Bhola (@abhishekdbhola) reported@imjksingh_IN @JioCare @Airtel Will switch to that. They recently adopted AI and that is complete nonsense. No way to put a complaint just like Indian sarkari daftar.
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Gamestamil.com (@onezilla_in) reported@reliancejio My internet has been disconnected for the past 3 days, and no one has come to fix it. My work is getting affected and my internet charges are wasted. Solve please Location: Mariyamman Kovil Street, Arumuganeri, Thoothukudi District Tamil Nadu Mobile: +91 8778951194
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Warrior (@oopsDidithurt) reported@reliancejio @JioCare Jio wifi is down again.. This is second outage in less than a week
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Devilgod (@ps322448) reported@JioCare From 2021 and still same issue there is no one who is trying to resolve
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Datta Shinde (@DattaSh56804217) reportedFrustrating issue with Jio plan — active JioHotstar subscription (till June 2026) but app still asks to pay. Jio confirmed it’s active. No help from JioHotstar. Fix this now. @JioCare @JioHotstar #Jio #JioHotstar
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Suresh Kumar (@surek1984) reported@JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani
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MONU (@MonuTojo) reported@reliancejio @JioCare also faching this problem
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Kunal Singh (@KunalSi8062146) reportedJio team please check network issue net and calling esu hai @reliancejio @JioCare