Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Bhubaneshwar, New Delhi, Chhindwāra, Nashik, Lucknow, Mumbai, Imphal, Ghāziābād, Ahmedabad, Kanpur, Hyderabad, Pune, Bengaluru, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 13 minutes ago |
|
Bhubaneshwar
|
Wi-fi | 38 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 3 hours ago |
|
Delhi
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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hangman (@MohammadAnas07) reported@JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.
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𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
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Ram Lokesh (@RamLokesh_66) reported@RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.
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Yadvendra Arya (@Yadaven77467000) reported@AbhiYad85584063 @JioCare @reliancejio Very bad network system
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Sohail Raza (@thesohailraza) reported@JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare
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eva (@evabuilds) reported@JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm
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MODUPALLI JAGADEESH (@ModupalliJd) reported@reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork
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martian (@flyme2mars) reported@poteto @ChinuKabi there is a problem with @reliancejio. grok bot is not working when i connect my mac to jio hotspot or now the android app.
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet
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Ram N (@ramnaga94) reported@JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?
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name (@SakshiG08523547) reported@JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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Aditya (@delverAditya) reported@JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence
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Sabari Shankar (@sabarii_shankar) reported@JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@JioCare and what about the complaint against the person , because I am pretty sure if the payment even comes back than that guy is not going to return that to me, so look at that side as well
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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صہیب احمداعظمی (@Ahmadsuhaib99) reportedExtremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN
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Ram Lokesh (@RamLokesh_66) reported@reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.
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srigopal1992 (@srigopal1992) reportedDay 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support
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Sumit Talwar (@sumittalwar) reported@JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?
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Dilipbaashha (@Dilipbaashha) reported@JioCare What are u lying,does ur system work for u are u working for system,what is the restriction & who made that restriction,for simple issue I have to Wait for 10 days,it's already 3 days passed
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Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
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Puneet kumar (@puneetanand16) reportedService is poor to poorer day by day @reliancejio
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Sambit Kumar nayak (@SAMBITKUMAR1993) reported@JioCare Hi @JioCare . The team has asked me again my bank details which i had shared via email & via dm as well , however still same repeated message which i dont understand if there is an issue with my bank SBI end or Jio bank side ? in the jio website there is no options to edit bank
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Jaychand Maurya (@JAYCHANDMAURY88) reported@jiocare jio 5g speed is very poor pls speed up now ...
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Kiransai Palsonkennedy (@kiranjackman) reportedTook 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio
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Manoj Kumar (@manojkumarbe92) reported@JioCare Team, im frustrated to the core, i have paid my money so only using your network... otherwise I would have move to airtel where they will install within a day.. 3 days there is no update from your end and no installation happens
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Sadda Kiran (@Sadda_Kiran) reported@JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.
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Sarat Kumar (@saratkumar845) reported@JioCare @Still no response received. When you provide 12 months subscription, that time you and your 100 other customer care executive will keep pushing. Now no one is responding. What's happening actually?;
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B S Bhatia (@bs_2000) reported@JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.