Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Vijayawada, New Delhi, Mumbai, Chhindwāra, Guwahati, Bengaluru, Nashik, Lucknow, Hyderabad, Ahmedabad, Pune, Jewar, Hugli, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 minutes ago |
|
Vijayawada
|
Internet | 29 minutes ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Mumbai
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Unaccompanied Thinking (@foolsmanual) reported@JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !
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Anant Katyayn (@anantkatyayn) reported@JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.
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संतोष गोयनका 𝕏( मोदी का परिवार) (@scorpiosantosh) reported@JioCare since last 48 hrs Jio Fiber is not working in our area Indirapuram Ghaziabad 201014. We had approached jio care 1800 896 9999 on Sunday at 14.52 hrs. and being assured team is working on it, issue will be resolved within 2hrs. But sorry to say problem not resolved.
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Rachit (@Hyperx700) reportedWhat the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare
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cerebral hysteria (@rahl0886) reportedWorst provider @airtel.they degraded my netflix from premium to basic without my permission.thats why your loosing customers.@reliancejio your best guys but I don't have your services access here.
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Nandha Elumalai (@Nandhaoffl) reported@reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare
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Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
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Amit kumar sablok (@amitsablok) reported@JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now
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Abhishek (@sr_abhi_02) reportedHey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006
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shiv singh π² (@shivsingh195037) reportedJio's service is pretty bad. Airtel can now provide a new SIM. @JioCare @reliancejio @airtelindia Your network won't be as bad as Jio's. If your Airtel service is bad like Jio then do not reply. Location : Vapi town Nearest Airtel store
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TheWeepingMonk (@WeepingMonk18) reported@reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.
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Saurabh Kumar (@Mrsaurabh03) reported@JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare
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Divya (@Divyamalhotra) reported@AmazonHelp @JioCare I have connected with your team umpteen times on this EXACT issue. You have sent me round in circles. I have no understanding left. Unless expedited, I will not only report this to consumer authorities, I will stop at nothing. Don’t underestimate a harrowed customer.
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Shivapa Kalloli (@ShivapaK) reported@JioCare why the scheduled engineer did not happen? Jio fiber is not working? Can look into the matter on priority basis.
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vivek singh (@vivek27290) reported@reliancejio Bad service provider
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VaibhavRaja (@VaibhavRaja) reportedThe worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare
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CreatorsGift (@icesprings) reportedDear @JioCare @reliancejio all I want to say is u r a miserable piece of ****** **** with a pathetic customer service who argues and disrespects people Madrochai G mein Himmat hai toh call trace kar and suspend ur employee MF ****
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m (@MeMy81106594) reportedWe can't even call someone just a minute after the recharge got over but here the tower operator shuts down the tower on a continual basis. It keeps happening and @JioCare @reliancejio ,they are doing nothing. I have complained a lot but they just ask for address and did nothing
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PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare No , update received yet from Jio backend team...please escalate my issue on priority basis...
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Unaccompanied Thinking (@foolsmanual) reported@JioCare My jio fiber account says data exhausted. I click on add data button in my jio app App redirects me to recharge ISD call package of ₹502/₹501 in hurry i pay for 502 pack which i never wanted but was looking for ad on data. Now i have lost my 502 rupees to jio
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Basavaraj Patil (@basavarajrp4444) reported@JioCare @reliancejio Unacceptable service. Account: 520173108292 ₹1000 advance not honored, no April bill, forced recharge (expires in 2 days), and false 50GB usage shown. Fix this immediately, or will escalate to the consumer forum.
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Anil Sharma (@AnilsVibe18) reportedHi team @reliancejio @JioCare my Jio landline number +91-4031952258, I am not getting proper internet from 4 days, internet is getting disconnected again & again & speed getting slow down please do the needful
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Avinash Dixit (@20avinash07) reportedOpenly accusing @reliancejio @JioCare for stealing 1200 rupees! The executive took UPI to personal ID for airfiber and ran away. 4 service requests ignored for 1.5 months. Their Manager blocked me! Pure fraud. Relationship ID 9154828834. NCH 9025693.Fix this now @Uppolice
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Dr. Abhishek Pandeya (@abhi12pandey) reported@JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.
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Mintu Ghosh (@MintuGh33264335) reported@JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.
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Anant Katyayn (@anantkatyayn) reported@JioCare Raising issue on MyJio app did nothing, they keep rescheduling it.
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VIPIN YADAV (@VipinYadav008) reported@reliancejio #Worst service in KORBA CHHATTISGARH. Bad management by the dealer . They are unable to install @jio_fiber in prime location of KORBA city in a day.
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Mohit (@MohitChandak_) reportedExtremely disappointed with @JioCare @reliancejio . My Jio AirFiber has been down for 2 days now. A technician visit was scheduled after my complaint, but no one showed up — no call, no update. This level of service is unacceptable. Please resolve this immediately. #JioAirFiber
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radhesyam (@radhesyam1981) reported@JioCare One of worst service. Can you please let me know how to cancel the connection
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vivek singh (@vivek27290) reported@JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.