Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Pune, Kolkata, Chandigarh, New Delhi, Thiruvananthapuram, Bhopal, Hyderabad, Lucknow, Chennai, Bengaluru, Dombivli, Sūrat, Ahmedabad, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 35 minutes ago |
|
Pune
|
Phone | 6 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Chandigarh
|
Internet | 8 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
New Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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rajesh kumar shahi (@shahirough) reported@JioCare @TRAI - Kindly look into this issue
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Niranjan Roy (@niranjan17apr) reported@JioCare My JioFiber connection is down since 18th may, raised multiple complaints but no engineer visit more than a week now. This is highly unprofessional. Registered mobile: 78702***** Area: Bilaspur, Chhattisgarh Red blinking light / no internet. Please resolve urgently.
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Ravi Verma (@_rraviverma) reported@JioCare Almost the whole day is over still no update,this is just sad if this is how you work on priority then God help you .Please provide compensation for the number of days my internet hasn't been working I think a solution isn't possible at all by your company.
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Sajid khan (@imsazidkhan) reported@hrajendr85 @JioCare @reliancejio Ambani is a blood sucker . Same issue with me
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vipul (@vkd1910) reported@Jiocare#reliancejio we booked setup box dated 21/5/2026 but still today no one come and installation it. TC00000CUKCW we already more than 10+time called customer care. And given desant answer like a story and next day nothing happened. If possible do installation .
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Mahesh Kumar Reddy Y (@MaheshGayii) reported@JioCare Thought jio has quick and hasslefree service but proved totally wrong. NO SUPPORT,ONLY LOOTING MONEY FROM CUSTOMERS.
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Daud Khan (@Daudk0304) reportedPower cut = No Jio network in Saidpur, Budaun (U.P.) 243725. No internet, no calls, nothing. Other networks run on backup power, but Jio shuts down completely every time. Any solution? @JioCare @reliancejio One frustrated jio user
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Rohit Prasad (@RohitPr15399836) reported@JioCare @MoitOfficial Still waiting, how more, few business days are needed to close this minor issue.
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ANA (@AghaNoohAkram) reported@JioCare Same copy and paste reply from last 6 days, 6 days over and nothing is done to fix the issue,not even able to confirm Service engineer visit to resolve the issue.Terminate this connection.I wouldnt pay for this any further.
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Prabhakar Dixit (@Prabhak63313796) reported@JioCare @reliancejio Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yet Request - I want refund in my source account.
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nandakumarkesavan (@nandakumarkesh) reported@harintiwari @JioCare Go for @ACTFibernet ..... Jio will never solve your problem within 5 days... There won't be internet for min 30 days in a year...
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m a D H a n... 𝕏 (@madhanoffcial) reported@JioCare I have faced the worst network coverage in recent days in my jio home air fiber. It can't even load a page. And also I can't do my work. Pls do something
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@JioCare @JioCare It has been 1 month and I am still receiving the same copy-paste assurances.This month has gone in frustration, stress, and suffering. My fundamental right to live in a peaceful and healthy environment is being taken as joke. Stop ignoring this serious and health issue.
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Shivakumar (@ShivaRF29) reported@JioCare @reliancejio is back again with service disruption in #Jiofiber within 2 months of the last request.. at least 5-6 times in the last 6 months. No proper resolution, useless customer service, irresponsible engineers. Never recommend anyone to take #JioFiber
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BLACKLISTEDMJ (@BLACKLISTEDMJ31) reported@Abhinav_hariom Read Start @JioCare FIBER SETTOP BOX 60 SEC FORCE FULLY ADVERTISEMENT TOTAL TIME 70+ SEC THEN START HOTSTAR STARTED TIME 2 LOGO SHOWING SET TOP BOX START TO OFF ONLY ADS! 1/2/3 ADS IN RAW ! @hotstar_helps KNOW VERY WELL CUSTOMER NOT LIKE ADS BUT NOWDAYS WE HAVE NO OPTIONS
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PAVAN REDDY YANAMALA (@PaVaN1998Y) reportedHi @JioCare , This is to get to your notice that our jio fiber connection is not working properly. It's been 15 days and we don't have an option to raise a complaint from My jio app. My connection details are here +91-8773563275 So will you please look into this issue.
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Bhairu Singh Rawlot (@ArYarAj416) reported@JioCare Internet is not working since 6 months calling are fluctuating what are you doing?
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KK Verma 🇮🇳🪷 (@KVRM_X) reported@ApuAssam @JioCare Switch to @airtelindia priority postpaid, just like I did! Now, I have no issues with internet speed or calling. 🚀
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Mohsin محسن 🇮🇳🇲🇾 (@mohsin_hind) reported@JioCare yesterday i have recharged from 4999 plan for international roaming and after reaching Jordan today the plan is not working, this was not expected from @JioCare
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Namtei Hau (@NamteiHau) reportedWhat's with @JioCare @reliancejio network at Willong area - 795007 under Senapati District of Manipur again? Outage since morning
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Suchintan Singh (@suchintan_singh) reported@night_ridersc8 @JioCare Bsnl already done many times had horrible experience with them
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Akshay Mishra (@akshaym6454) reported@JioCare Why are you expecting patience? Can you not see what was the ETA? Why do customer had to be patient after paying thousands in advance? Is there any accountability in your company? Please specify a time line for resolution of the issue. This a nightmare,
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NITISH INC (@NitishSharmaINC) reported@JioCare @reliancejio In my absence, your technicians temporarily tied the antenna to a clothes-drying pole without using any official Jio rod or clamps! (Proof attached). Due to the wind, the antenna shakes and the internet disconnects or slows down.
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Sumit Pursnani (@PursnaniSumit) reported@JioCare I have no problem with when you come—you can visit anytime—but please resolve my issue and get my JioFiber up and running.
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Sukhveer Warring (@sswarring1313) reported@JioCare . My internet fails every evening, live videos stop, customer care auto-cuts calls and sends the same “Temporary Network Congestion” Send a network engineer to my location and fix it, or clearly say you can’t . your team think its mobile network problem but its air fibre
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Saee| ✨ (@ineedblankspace) reported@reliancejio why the hell should i pay a monthly bill if you guys cant even give a decent network at all times? Every freaking month there is an issue with the wifi and every month we have to call for service. Pathetic company!
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Ankit Bagaria (@Ankit_d_Virus) reported@JioCare This really needs a permanent fix. It's impacting my work from home setup, and it's happening frequently now.
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SAIKRISHNAN V (@v_saikrishnan) reported@JioCare Very worst service from Jio
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Akhil (@AKHILofficial_) reported@JioCare @JioCare @reliancejio I’ve emailed, I’ve called customer care, yet I’ve only received apologies or confusion. No one came to resolve the issue, I even called in the office in my city but, they do not pick the call or maybe mobile no. Is not correct
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Chad Dude (@Pranav_Kale) reported@JioCare, @reliancejio 1 week gone.. No solution.. Jio set-top box is still offline Jio Customer care and Appellate phone numbers are not working Totally useless