Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Rohtak, Delhi, Rājkot, Dehra Dūn, Kolkata, Chhindwāra, Mumbai, Ahmedabad, Bhopal, Vadodara, Pune, Chennai, Hyderabad, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 59 minutes ago |
|
Rohtak
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 1 hour ago |
|
Rājkot
|
Total Blackout | 2 hours ago |
|
Dehra Dūn
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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BLanK (@Siddharth_lol) reportedGenuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio
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Sunny (@jensonbathery) reported@reliancejio Useless Company, jio fiber not working at all in pcmc area and people not responding
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jits (@jitendra88m) reported@reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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Dhriti (@dhritiawakened) reportedYou guys are useless with your bot operated customer care @reliancejio
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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Biplab Nag (@nagbiplab) reported@reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare
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Rohit Patil (@rohitd0345) reported@JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect
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Sandeep (@bangles65) reportedJioCare, poor signal strength in Pune's major malls like Phoenix Marketcity and Amanora Mall affects calls and data. — 19 June 2026 21:00:30 @reliancejio @TRAI @DoT_India
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported@JioCare internet speed down. Work held up. No support provided after complaint.
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aaaa... (@adiverma1234) reported@JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.
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Dhriti (@dhritiawakened) reportedWorst customer care services ever @reliancejio!!!!
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Bounce Back (@RajKumarRising) reported@Saurabh_Pinch @reliancejio This is very larger issue currently
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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Ankit (@anksh8) reported@JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?
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Talgat Hussain (@HussainTalgat) reported@JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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Irfan Baig (@pirfabaig) reported@reliancejio SIM requested on 14 Jun and still not delivered. I got a delivery message but the delivery person says he won’t come. Jio branch refuses to help because it was bought online.customer care gave wrong information. This is careless and unprofessional -resolve or refund.
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Harsh Dhanuka (@harsh_dhanuka) reportedPaid over 15k for the **** IR in last 4-5 months. I demand a full 100% refund of the **** IR. You can check all my WhatsApp chat history with IR customer care as proof. I’d rather take a local sim every time, would have saved me over 12k. Or switch to @reliancejio @JioCare
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Ramanuj Bhattacharya (@ramanuj06) reported@JioCare Any updates? Till the resolution is reached, please put my subscription on hold as I am unable to use it.