Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Mumbai, Hyderabad, Lucknow, Chhindwāra, Kolkata, Delhi, Agra, New Delhi, Chennai, Imphal, Guwahati, Cuttack, Meerut, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 28 minutes ago |
|
Mumbai
|
Internet | 51 minutes ago |
|
Hyderabad
|
TV | 1 hour ago |
|
Lucknow
|
Internet | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Faisal Alam (@_Faisal_Alam_) reported@JioCare I want to raise a disconnection request if my SR000035QZGK is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team
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CA Shubham Goel (@CAShubhamGoel1) reported@reliancejio @JioCare Extremely dissatisfied with the service provided. Using Jio Airfiber facing issues from past 1 month of regular speed lost And from last 5 days it always remain on network outage in every 10 min Raised customer complaint Contacted local service provider
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Akgupta (@Akgupta53418723) reported@JioCare Complaint no SR 000035SA9x pending original complaint no SA000035mh 35 since 11 may Broadband not working. Live in Jaipur . No care is taken . Call centre told to attend fault between 9PM to 10 PM on 14 may . This is the service of reliance JIO.
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Shailesh✨ (@itsmeshaileshkr) reported@JioCare These kinds of formality are useless... with zero results. you have pathetic service! Shame on you! Scammers!
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Sudha (@YourFunnyPage) reported@JioCare What will I do with response? And in all probability there will be no response. I have taken it to appellate authority and moreover am not interested in what resolution reply was to be given. I need my relocation to be done today. I know how incompetent your field team is.
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Abhijeet (@Abhijee96401634) reported@JioCare Hi please help it's been 4 days no help yet. Otherwsie take your box and let me book another service
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Shubham Choudhari (@S_chaudhary_) reported@JioCare Hi Neha,I have already shared the details multiple times with your team. Every time I receive the same generic response but no actual resolution or installation update. This delay has been extremely frustrating and disappointing. Please stop sending automated replies
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Sandeep (@bangles65) reportedJio, the signal inside big malls in Pune like Phoenix Marketcity and Amanora is a disaster! Calls constantly dropping and data is spotty at best. We really need better indoor coverage for a smoother experience! — 14 May 2026 16:22:16 @reliancejio @TRAI @DoT_India
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Amit Jain (@AmitJain612) reported@JioCare @jio_fiber @reliancejio check your team and your work once again how well trained people you hired to do the timepass on social media as well on the technical front nobody is bothered to solve the problem
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𝗔ditya Borborah (@aditya_borborah) reported@JioCare You didn't install today also. Second time. The local person simply says it's a server issue. Technician says different. Total chaos. I would advice people to double check or move to other service provider
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Pattabhi Ramarao M (@Pattabhi11) reported@JioCare how am I supposed to connect to a real person to resolve an issue. You are making me tired speaking to a dumb chat box.
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Tãruñ ❤️ (@Tru02285553) reportedI raised a complaint 3 days ago for pickup of my additional Jio setup box, but no action has been taken yet. Very disappointed with the delay in service. Please resolve this issue ASAP. @JioCare #JioFiber @reliancejio
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Arjun Mohanan (@arjun241) reported@JioCare Again got a message stating SR000035RA8P has been successfully processed.not got any revert from any one on this without contacting it's been closed and nothing communicated .Pathetic Service and such irresponsible team u r having Mr @_MukeshAmbani @reliancejio
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Sundeep Sharma (@sundeepshawarma) reportedHello @reliancejio despite my complaint yesterday and your assurance that the person will come last evening or today morning NO ONE has shown up. What the hell is wrong with you guys?
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Shubham Malik (@fittrshubham) reportedengineer visit was scheduled for yesterday, then it got rescheduled to today. I specifically selected the 10 AM to 11 AM slot,Whenever I call the agent, he keeps saying, “Yes, I am coming,” but no one actually shows up. poor service is extremely frustrating. @JioCare @TRAI
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Ashwin K Jain 🇮🇳 (@Jain__Ashwin) reported@JioCare Jio fibre not working
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soul (@AmirthaDevaraj1) reported@JioCare Why cant it be just as easy as any recharge. Indirect forcing to sell on customer shoulders of what they dont need! @TRAI @jagograhakjago
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Devendra Singh Khokhar (@kumard1958) reported@reliancejio Company app is working to cheat customers what we wants to pay app do another system and customer care advisor services is useless
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Dev (@the_du_12) reported@JioCare my wifi is not working since morning and have raised a service request the slot of which was 7-8 pm but no service engineer details has been shared yet. And your app doesn't have any option to reach out to service engineer. Resolve it asap.
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Yogesh Lohia (@yogeshlohia2) reported@JioCare Poor Service.
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Sreenu (@kamathsree) reported@JioCare It’s been 48 hours and no engineer is yet assigned to the ticket SR000035Q875 Pathetic service. Can’t even call the toll free number to talk to an agent. What’s the way out here?
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Manish (@mk131276) reported@JioCare having one the worst consumer experience with jio. It was mistake on my part to subscribe your services. Absolute unprofessional and careless approach for customer grievances.
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Sumit Agarwal (@dreamer_sumit) reported@JioCare I got a new Jio AirFiber connection installed last week. The installation executive did not check the signal strength for the wifi router or the TV setup during the installation process. He checked the signal strength for the router right in front of it and sent me old pictures of someone else's TV showing signal strength which he uploaded on the app. I did not provide him with the installation code to mark it as a successful installation, but your system has automatically marked my installation as completed (without giving them the code) I have been trying to call the JioHome helpline number from the last 7 days, but you guys just play recorded message saying "we know services are disrupted in your area and we are fixing it", and Immediately get an SMS saying the same thing. No one ever calls back to check what was wrong and why have I called multiple times. I am attaching the following: 1. Screenshot of the WhatsApp chat of your installation person where he sent me the images of someone else's TV showing signal strength which he use to verify during installation 2. Recording of your automated support call number which is a dead end. So much for support.
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare @reliancejio @JioCare - can you suggest the best WiFi provider in Chennai? I want to let go my current broadband provider #jio as their service is really pathetic and beyond tolerance
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SIDDHARTH = सिद्धार्थ = سدھارتھا 🤍 (@Siddchaudhary02) reportedExperiencing Worst Internet Connection With @reliancejio
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Partha Mohapatra (@dreamzpartha) reported@motorolaindia @JioCare Moto 60 edge doesn't work with jio 5G sim in Bhubaneswar. Bought a moto 60 edge fusion phone from flipkart, the 5G network, internet, hotspot everything was working fine with @RedmiIndia phone bought 4 years back. After the issue went to moto service 1/n
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Sunil (@Sunil16485174) reported@JioCare what a Bogus network at Vasai East,sativli ,tungarphatta no one is bothered .monopoly of Business is ruin the client suffering
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Prabu Rajan (@prabu10rajan) reported@JioCare All I’m receiving is that the status is delayed since yesterday. It has become a monthly custom for me to raise service request and not have broadband connection for 3-4 days every month while I have to pay the entire month fee always.
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🇮🇳 Jinay Patel (@jinayjpatel) reported@JioCare disappoints with service. No option available to raise complaints for Internet speed fluctuations. Call centre support says can't raise complaints for this kind of issue. "JIO dhan dhana dhan".
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Mahesh Madhyastha (@MaheshMadhyast7) reported@JioCare I am sick of you guys ! Simply creating the service tickets and not refunding money ! It’s been 12 days now. Have some shame!! I have suggested my family members to disconnect from Jio fiber and port from Jio mobile