Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Kolkata, Chhindwāra, Bengaluru, Bhīlwāra, Hyderabad, Indore, Pune, Bhubaneshwar, Delhi, Patna, Mumbai, Kīratpur, Shiliguri, and Haridwar.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
|
Chhindwāra
|
Internet | 11 hours ago |
|
Chhindwāra
|
Internet | 11 hours ago |
|
Bengaluru
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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John Connor⏺ (@djsattu4) reportedHow low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio
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Sabari Shankar (@sabarii_shankar) reported@JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare
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Varun Sharma (@vsvarun03) reportedThe internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare
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Aditya (@delverAditya) reported@JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet
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Ronnie (@ronaldconrawa) reported@JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month
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Chidambaram Saravanan (@ChidamSaravan) reported@JioCare @JioCare Let us show some professionalism. I had DM'ed you all details including my FULL ADDRESS to you. Don't waste my time,asking for ADDITIONAL details like this. Be specific about, what you want? Will google map location will do? But, WHY YOU HAVE CLOSED THE COMPLAINT?
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ツ (@drygin__) reported@RaviSin6238033 @JioCare @reliancejio I’ve been facing the same issue for the last two months. When I ask for a refund, they simply copy and paste the bot message with random names. It’s pathetic. #Jio
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio
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𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
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Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported@JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank
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Veddant Kalani (@VedantKalani) reported@JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai
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Squared R. (@SquaredR7284) reported@tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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Digvijay Ahire (@Digvijayahire2) reportedHi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.
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Anshu Raj (@anshuraj08) reported@JioCare My JioFiber has been disconnecting since 26 August despite multiple technician commitments. The request was wrongly marked “Resolved.” Please escalate and arrange immediate resolution. SR00003FFU7X #Customerrights #falseclaim #cheating
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Dilipbaashha (@Dilipbaashha) reported@JioCare @anshuraj08 What is the use of seeing the service request u people don't take any action to solve the issue
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Puneet kumar (@puneetanand16) reportedService is poor to poorer day by day @reliancejio
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John Connor⏺ (@djsattu4) reported@RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣
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Pradeep Jaikr (@PJaikr) reported@JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare
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Sadda Kiran (@Sadda_Kiran) reported@JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber
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صہیب احمداعظمی (@Ahmadsuhaib99) reportedExtremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN
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sk (@sarveshminal) reported@JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt
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MODUPALLI JAGADEESH (@ModupalliJd) reported@reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork
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Abhi🐢 (@abhijeetkr27) reported@reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.