Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dimāpur, Chennai, Delhi, Chhindwāra, Bhubaneshwar, Agra, Mumbai, Dehra Dūn, Indore, Bengaluru, Kota, Bhopal, Jaipur, Hyderabad, and Allahābād.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Internet | 4 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Chhindwāra
|
6 hours ago | |
|
Chennai
|
Internet | 6 hours ago |
|
Bhubaneshwar
|
Phone | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Moti Verma (@motiverma1986) reported@JioCare I am unable to find any technician details in my jio application as suggested. @_MukeshAmbani 96 hrs gone and team is unable to resolve problem.
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Charitha Burri (@BurriCharitha) reported@JioCare @JioCare since yesterday you didn't assign any engineer. Our service request is still open and how long you need more?
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A z E e M 🔆 (@princeeazeem) reported@whoalamin @JioCare You take any SIM these spam call dont stop on top of this garbage endless whatsapp messages, wen you want to make a quick call you get a garbage alert to be aware of spam and crap ! Ek dum faltu service from both telcos ! I so miss 2010s so many telcos to choose from
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kshrikant (@kshrikant) reported@JioCare I am trying to cancel the game pass subscription my son took on my jio fiber connection. Do not see any option to cancel. Called your help line 1991 and the person sent me some link which does not work...pls help
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Jaspreet ***** (@jaspreetwilly) reported@JioCare Ok, I responded with details as issue remains unaddressed.
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Jaspreet ***** (@jaspreetwilly) reported@JioCare Regarding JIO fiber issue with SR SR00003CXR5R, technicians is ot answering calls. With reschedule I am getting time slot for tomorrow and is not acceptable. Connection is impacted for more than 2 days .
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Shubham Kumar (@HeyyyyShubham) reported@reliancejio Just now I randomly got a call that if I will not recharge my number by today EOD my number will be shut down. For how many days I can go without having any active plan on my number? @JioCare
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tejprakashkumar (@tejprakashkumar) reportedJio fibre not working jin my area from tomorrow Not properly working.and speed failure @JioCare
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Wajahat Ali (@wajahatkhan1993) reported@JioCare @reliancejio 🚨 Every time there is a power outage in our area, the Jio mobile network completely disappears or becomes extremely weak. Requesting the technical team to kindly resolve this tower backup issue at the earliest. Location: Bypass Road Sheopur Pincode: 476337
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Akash Deep (@akashdeepn) reported@JioCare Standard response when your technicians don't wanna work on Sundays. Forget your ability to solve the issue for last 45 days.
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Alamin Ahmed (@whoalamin) reported@PranayCC @JioCare Not a practical solution, sadly. They'll just use another number. Trust me I get calls from a telecom company from their employees personal numbers asking me to recharge. I just can't prove it
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P.D 𝕏 (@dabir) reported@JioCare I ported out 3 JIO mobile numbers, now time to move out. What is process to cancel Jio Fiber?
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). Registered formal grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630.
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Aniket Sharma (@AniketkrSharma) reported@JioCare You guys are absent minded or what i have sent you all the details of that particular guy and you are saying that i have a relocation problem, how from a private company guy asking for bribe, earlier we use to give bribe to govt. Officials now private employees too what the hell
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare Customers deserve stable connectivity, accurate billing, timely resolution and accountability—not repeated disruptions and generic assurances.
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Aswiyn 🇮🇳 (@aswiyn) reported@reliancejio @JioCare Can I please get an update on Order ID. LR00001ELBKB? This is the second time I am starting to regret my decision to opt for a Jio service in less than a year.
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Ankur Bhandari (@ankurbhandari) reported@JioCare Again a fantastic bull **** response ..do you guys even read email or what is written in customer issue ??how does it matter if technician will not visit and can just mark it resolved… why should i reschedule if I don’t have a problem
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CA Harshit Gupta (@harshitgupta16_) reportedHello team, I already have jio FIBER connection at my place, I also wanted install set up box at my place could you please help in this. @reliancejio @JioCare
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श्री (@SH45730878) reported@JioCare @JioCare still no resolution and update on what's going on with the issue. Looks like everyone is absolutely clueless on the status. Great going!
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Piyush (@raizooi) reported@JioCare Still no resolution.
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P.D 𝕏 (@dabir) reported@JioCare Team at @JioCare @reliancejio are you for real people responding? Or some AI chatbot? You have not resolved my issue and you are asking me why I like to disconnect?
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rj_t (@itzrajatde) reported@JioCare @Simisum94 Dhar mp jio server down
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Er. Mayank Mathur 🇮🇳 (@Mayankmathur001) reported@JioCare There is no solution, only consolation is given.
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Harsh Ramani (@harshramani) reported@JioCare Stop this crap, no rescheduling option appears nor there’s any kind of update for engineers visit. I somehow managed to call one of the past engineers directly and pleaded them to fix the issue. One more time the issue occurs and I shall throw away your connection.
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Angel.R (@Angelpa48158950) reported@JioCare Jio is just useless. You people only knows to cheat your customer and grab money. When it comes to rules, you people made your own rule and knwk only to cheat customer.
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CroodPhoenix (@CroodPhoenix) reported@JioCare And the worst part is the incident in application shows its resolved. Is this some kind of joke? Who authorised you to close the issue when it isn't? @jagograhakjago
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VISHAL POOJ (@VISHALPOOJ) reported@reliancejio @JioCare complaining from 18 months but no solution for network
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navinchopra public (@NavinchopraP) reported@reliancejio @JioCare shocking experience of pathetic service & unethical performance. All complaint made in past 1 week for my connection were closed by engineer without even visiting the site. Problem persist but call center executive says the problem is resolved. Shame
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Dr. But not the Doctor (@SeenuMohapatra) reported@reliancejio @JioCare your service and customer care team are garbage. network issues persists since a week but no improvement is seen. You marked my issue in my jio app as resolved however the issue is still pending. No stable internet connection and I am tired of complaining
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thenameispawan (@actor_pavvan) reported@reliancejio @JioCare jio 5g not working in Andhra Pradesh only 4g only working I'm checking my friends mobiles also 5g still not working my pincode 522265 Repalle, Aandra pradesh