Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/18/2026 21:00

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Mumbai, Bhopal, Patna, Ludhiāna, Chandigarh, Jabalpur, Delhi, Bengaluru, Allahābād, Mohali, Ahmedabad, Lucknow, Pune and Mysore.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Internet
IndiaMumbai Internet
IndiaBhopal Internet
IndiaPatna Internet
IndiaLudhiāna Wi-fi
IndiaChandigarh Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SunilSi86069651 This is Sunil Singh (@SunilSi86069651) reported

    @JioCare Pathetic customer service

  • tcjagadeesh jagadeeshtc (@tcjagadeesh) reported

    @JioCare why is it your customer slot showing 3 days ahead to rectify the issues No Internet from morning 15th Aug 2022 and your jio service slot says 19th Aug 2022 is available to visit home to check the issues. Jio will u compensate the service by extending the additional days.

  • SouravP81876978 Sourav Paul (@SouravP81876978) reported

    Dear Jio team, This is to make you notice that i have raised a complaint for jiofiber service and engineer visit have scheduled but 1st engineer said that, I need to raise a relocation request but I'm not relocating. However, I did requested for the same @reliancejio

  • BhimaaSekar Dhanasekaran Palanisamy (@BhimaaSekar) reported

    @reliancejio @TRAI call drop issue,@JioCare informed more than 1000 times

  • pr2810 Piyush Ranjan (@pr2810) reported

    I paid for my JIO fiber connection on 26 July & even after 20 days my installation is pending. My order no is NO0000MD74B5.I live in Delhi & if this is the service that you provide here I can only sympathize with your customers in other parts of the country @reliancejio @JioCare

  • Sanguine______ Brij (@Sanguine______) reported

    @JioCare I called from 9870425125 on 14.08.2022 at 22.07 hours. They kept me waiting for 25 mins and disconnected the call. I want immediate resolution @reliancejio @JioCare

  • KDILLIP55 Dillip Kumar (@KDILLIP55) reported

    @reliancejio 4g speed too slow like 2g speed, this problem 2 days ago, area pin code 755018 cercle ODISHA, resolve ASAP

  • iam_laphsup25 PUSHPAL CHAKRABORTI (@iam_laphsup25) reported

    I booked #JioFiber connection but the service I am getting is horrible. Unexpected from @reliancejio @JioCare. The technician arrived 4days after schedule date and asked for Rs 1000 for extra cable and gave a FAKE bill from a local shop. Is the expected? @JioCare #Shameless

  • ArkoEstaAqui Arko Chakraborty (@ArkoEstaAqui) reported

    @CMOfficeWB I want to free our society by frauds being carried out #JioFiber they give wifi on trial basis and since their service is so poor that ppl usually return it within trial period but to avoid paying the refund they purposefully delay the process @JioCare doesn’t care

  • deveshmotta Devesh Motta (@deveshmotta) reported

    Finally I am disconnecting all my 3 connections after giving Jio 3 months to restore my connection. Money wasted in recharge which I could not utilise. Worst company.@JioCare @reliancejio #jio #RelianceJio

  • neerajmodi69 Neeraj Modi (@neerajmodi69) reported

    @JioCare No one has contacted me so far Urvi Why Jio has problems to discuss My Jio no is 9422474325 and Sr no 00001CUS6Q no one wants to collect Set up Box

  • Johnmycoach John Victor (@Johnmycoach) reported

    @JioCare Listen I'm not bothered about my number here. Anyways I am discontinuing my 2 jio fiber connections as I have already got 2 quotations from other service providers, will share them here for people so others will also go for better options.

  • ErRahulKumar11 Rahul Kumar (@ErRahulKumar11) reported

    @JioCare @reliancejio I was cancelled jio fibre connection on 21 june 2022 . My service request number is SR00001BP8QT. but my device didn't pickup yet and i didn't refund also. Please send my refund fastly.

  • Anime29604381 Anime 🏴‍☠️ (@Anime29604381) reported

    @JioCare network in my area is too slow it's been more than 2 months, please help

  • pr2810 Piyush Ranjan (@pr2810) reported

    I have been calling the jio fiber agents here and no body gives me concrete answer or they don't take my calls. Everyday they say that your installation would be done today but it's not yet done. Let me know who can help me in getting the installation done. @reliancejio @JioCare

  • kunalchaturvedi Kunal (@kunalchaturvedi) reported

    @JioCare I'm not disappointed. 1500 is not a huge amount that I would be worried about but I'm sad looking at the service I'm receiving from Jio. Pretty bad!!

  • IshantNanda Ishant Nanda (@IshantNanda) reported

    @JioCare Order id- CO0000OGEE1Q Mobile number- 8860951657. Such a poor service. Will escalate this to CEO and all your board directors. False commitments giving by your team.

  • Callme_Lakesh_G Mahe(sh)ndra's Fan Boy™ (@Callme_Lakesh_G) reported

    @reliancejio network down #JioNetworkDown

  • Gauthampanwar Gautham panwar (@Gauthampanwar) reported

    @reliancejio I recently installed a fiber connection and enjoying the super fast speed of 100 Mbps (scammed). I have been trying to find the invoice (GST bill) but unable to get details from your website or the app. Trying to chat or call, both options are unavailable. Help!

  • tcjagadeesh jagadeeshtc (@tcjagadeesh) reported

    @reliancejio no proper customer service for fibre Internet.

  • engineerskannan Kannan Selvam (@engineerskannan) reported

    @reliancejio @JioCare poor network coverage in 396155. Going to port to other service provider @Airtel_Presence

  • dibyaramos DibyaRamos (@dibyaramos) reported

    @JioCare @cbhat5 firstly your 4G not working well, Airtel 3G is better than your 4G service

  • Himanshumcp Himanshu Joshi (@Himanshumcp) reported

    @JioCare Where did JIO 5G network reach? Please don't answer using ready-to-use replies. Let us know whether the network will be available today or not.

  • sagar2378 sagar kataria (@sagar2378) reported

    @JioCare raised a complaint of jio fiber in no working state SR00001CRKQA on 7/8/2022 . Writing with great disappointment on 8th day request is not attended.Customer is in big loss no internet means away from work on the other end paying huge rents which is never compensated.

  • maulikd26 Maulik Domadiya (@maulikd26) reported

    @JioCare What is meaning of "As soon As''…? I don't think, any operator take more than 7 days for refund. This means no one are working seriously on this issue even after continues followup seance last 23 days.

  • Vtomar_official V.tomar (@Vtomar_official) reported

    @JioCare This is the only consolation given from your side, nothing works because of this consolation, I have to stop the jio fiber connection because its solution you do nothing.

  • ArkoEstaAqui Arko Chakraborty (@ArkoEstaAqui) reported

    @CMOfficeWB my father D.Chakrabarti (+91-7998915557) a retired person,who voted for this govt has been cheated by #JioFiber employees S.Debnath(+91-891082 3702) & S.Mazumdar(+91 7980192268) been raising the issue with @JioCare & @jagograhakjago I hav all proof of fraud.Hlp

  • grbchk Grb C (@grbchk) reported

    @iam_laphsup25 @reliancejio @JioCare Me too a jio fiber customer, hvnt faced this type of issue. Pls resolve

  • ramu17789890 ramu (@ramu17789890) reported

    @JioCare No effort s were made to fix the problem

  • passi_parveen PARVEEN PASSI (@passi_parveen) reported

    @JioCare fiber no 91-1203564898 not working. Jio help is useless. No help provided. Simply voice recorded no remedial action.