Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Durgapur, Jodhpur, Chhindwāra, Allahābād, New Delhi, Dimāpur, Shillong, Hyderabad, Pune, Imphal, Patna, Jaipur, Kolkata, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 55 minutes ago |
|
Bhubaneshwar
|
Internet | 1 hour ago |
|
Durgapur
|
Internet | 8 hours ago |
|
Jodhpur
|
Internet | 9 hours ago |
|
Chhindwāra
|
Internet | 9 hours ago |
|
Allahābād
|
TV | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇳भारतीय🕉️सनातनी🕉️राष्ट्रवादी🇮🇳 (@Virendra9) reported@JioCare Sure, after immense frustration, abusing my patience, humiliating my own clients' experience & slapping myself due to this decision to go for #Airtel wifi, I'll soon say a final goodbye to them soon and would reach out to Jio. On an honest note, @Airtel gives a damn to customers
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#MyOpinion (@amansrinu) reported@TRAI Ofcourse - Forget the Video buffering Calls also not connecting, Always shows as not in network, my friends complaining that my phone no is not reachable! @JioCare
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Ashar Jahan (@asharjahan9) reportedHi @JioCare, I recharged my Jio number with ₹707 after seeing a WhatsApp offer promising 1 month extra validity + ₹150 cashback. However, I have not received either the extra validity or the cashback. Please check my recharge and resolve this issue as #JioAirFiber #jiofraud
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Pra_dukh (@prasuk75) reported@JioCare How did you try to contact me? I didn't get any call. I have shared both my numbers on dm. It is very strange as I get tons of calls everyday for your Jio promotion but not a single call for resolution of issue.
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Abhishek Kumar Ishwar (@iabhishekishwar) reported@TRAI @reliancejio Very Slow internet 😒 Some time. BADDI. HIMACHAL PRADESH ,173205 🤨
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siddharth joshi (@siddharth9100) reported@JioCare Despite repeated complaints and repeated assurances from your customer care, there is still no improvement. Location: Shirgaon, Badlapur (Flipkart Minutes). No usable 5G network and extremely poor speeds. Either fix the issue immediately or refund my money. #Jio #5G
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Parshuram Kumar (@prkumar26586) reported@JioCare Also, your apology does not resolve the issue. You stated "as per appointment," but this is unclear. Kindly mention the exact appointment date and time instead of giving a vague response. Please provide a clear and specific update at the earliest. - Parshuram 2/2
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SRINIVAS REDDY (@seenu8051) reported@reliancejio @JioCare Pathetic service from Jio! If this is the standard in a city like Mumbai, just imagine how bad it must be elsewhere.Big promises mean nothing without reliable service.Time to focus less on marketing & more on delivering what customers actually pay for.
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Er Akhilesh (@ErAkhilesh39862) reported@JioCare Yes same issue since 1 yr
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Siddhardha Reddy (@Dassiddu4india) reportedIs really customer care exists for jio fibre I am trying to reach 18008969999 but there is no response how can I raise any query or any request I want to cancel my connection as I have transferred to another town @JioCare
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare its being more then 3 months and your network is not working and youvare charging us for no service. MayxI know when you will stop this and provide service as after number of complaint and even earlier tweets also no improvement yet.
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Nur Nabiul Islam Mondal (@NabiulNur) reported@JioCare Facing persistent network issues in Baghdokra (Dhubri, Assam) & Phersabari (Cooch Behar, WB) border area. Calls frequently fail/drop and mobile data is extremely slow or unavailable. Kindly investigate and restore services ASAP. @reliancejio #JioNetwork @_MukeshAmbani
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Madhu (@iam_madhubabu) reportedI ported from @airtelindia to @reliancejio last week, but I want to switch back because Airtel's network and internet are better. Is there any way to port back within 90 days?
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jstwatusay (@Jstwatusay) reported@sunkaraleela @JioCare Waste andi better cancel cheseyyamdi chetta service better possible unte wired broadband 1000times better
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Mahesh Gowande (@mahesht72) reported@reliancejio @JioCare 2231768591 postpaid JioAirFiber 2231768591 Not working since 8 to 10 days, nobody responds nobody cares. Bad experience @airtelindia your service is excellent .
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nick (@Nick_N_Shah) reported@jiocare Sweety, thank you for the update. I know from last 2+ months refund is in process but that process has never ended to give chance to the next step of transfer refund. Sadly everytime it bounce out from the refund processing. It's sad & depressing never ending fail cycle
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Shrikant (@shrikantdaiya) reported@jio_fiber The worst services are being provided by @JioCare nowadays.
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Alpana Sinha (@alpana_sinhaa) reported@reliancejio @JioCare @jagograhakjago Please stop forcing me to take a different plan. Either install the connection tomorrow morning using my existing plan, or refund my ₹1,200 immediately so I can switch to another provider. Kindly treat this as an escalation.
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chandrajit (@chandra16623484) reported@JioCare No Engineer was assigned and noone came finally. Pathetic service
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AL Kamil (@AlKamil786) reportedShifting from @reliancejio to @airtelindia after 5 years. Jio providing worst network and their customer support system is more worst than their network.
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🇮🇳Nrendr 🧢 (@iNrendr) reported@JioCare need help
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Nagaraj S (@Nagaraj_SNR) reportedHey @JioCare , Experiencing poor customer service, no proper solution, they are not raising service request and I'm also unable to raise the request for the internet issue I'm facing. I have been facing internet issue every 2 days once. 😡😡😡
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siddharth joshi (@siddharth9100) reported3/ Stop closing complaints with assurances while the problem remains unresolved. Improve the network at Shirgaon, Badlapur or refund customers for the period the promised 5G service has not been delivered. @JioCare #CustomerService
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Isrg Rajan (@IsrgRajan) reported@jiocare being silence is not = solution I need the service for which I pay. I'm not asking for chairty.
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Tapan Kumar Ojha (@Tapanojha777) reportedI want to install jio airfiber. Please help me @reliancejio
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Mihir Mangaonkar (@mihir_nam) reported@JioCare @jagograhakjago Any solution found or still working.
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Milan Mangukiya (@itsmdpatel) reportedMy mobile have .30 kbps to .60 kbps plan even yearly recharge on my number 7016556672 what should you do action against jio company Can I do 50000000 Indian rupees recharge on it so I can use my 5g 4g service If you think I do 5000 crore rupees of recharge do @JioCare
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प्रारब्ध (@javeri_hiren) reported@JioCare @reliancejio there is complete shut down of fibre from 18 and still there is no resolution application just changing dates everywhere there is AI agent no one listing what should we do ?
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Gupta (@Prathamwrites) reported@JioCare, please help me download the recent mobile recharge invoice. Unable to download through jio app.
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tanguturu subbarao (@tanguturusubba6) reported@JioCare I stopped autopay option in UPI app and not set in jio app. Is it enough? What about returning the Rs 79 sir. Rectify 198 jiocare fault I.e not connecting to respective person who handle different issues when number is typed. It's really horrible.