Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jabalpur, Chennai, Indore, Bengaluru, Ahmedabad, Mumbai, Shiliguri, Kolkata, Shillong, Varanasi, Chhindwāra, Lucknow, Guwahati, Meerut, and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 Jabalpur
|
Phone | 26 minutes ago |
|
Chennai
|
Internet | 45 minutes ago |
|
Indore
|
Internet | 2 hours ago |
|
Bengaluru
|
TV | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivanand Tiwari (Maths Teacher) (@ershivanand) reported@JioCare I am asking for a cancellation message, not for money right now, although it has to be because you are already using my money which I have paid for a false, misleading, misguided and unprofessional service provider. I fraud business above All
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Sriramkumar (@sri_digi) reported@JioCare @reliancejio Paid for JioFiber till Sep 2026. STB blocked for 6 days. Why? Because YOUR own technician replaced the device in Sep 2025 & forgot to update YOUR records. 3 complaints. 3 false closures. Zero resolution. This is what ₹ prepaid buys? #JioFiberFail @TRAI
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Rajeshbabu (@Rajeshb22518811) reported@JioCare It’s not fare. We paid money I lossed nearly seven days of internet and my works also disturbed without internet. If we tried to call customer care support calls are not connecting no proper rspince and proper problem resolving what is this all nonsense
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A (@BlockNStocks) reported@JioCare my Jio motive device is not reporting . And issue is not resolved from last 15 days .
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Agni (@Agnibagni) reported@JioCare Every day call drops and no internet working Multiple times issues escalated and service requests raised but no use. Place Whitefield shantiniketan prestige. @TRAI @DoT_India
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Shivakumar (@Skumar_654) reported@JioCare Dear Mukesh Ambani i lost hope. Cancel my order and refund immediately. I go with @airtelindia . I never expected this from Indian richest person. #stop_jiohome DTH is best. Go back
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Ravi JV (@ravijv12) reported@reliancejio No internet speed. Worst service. Endless excuses. Pathetic experience. @JioCare @TRAI
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Satish gupta (@satishgupta026) reported@JioCare 104th time same issue This team is so deceitful, incompetent, and arrogant that they don't take action on complaints. They just ask you to send a message, share something, or provide your number and location, but no actual work gets done—the entire Jio team is useless
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shanul saifi (@shansaif) reported@JioCare i am waiting since 5 days no response recieved from your side very bad after sale service
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revv500 (@revv5hundred) reported@JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today
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Ajay asware (@AswareAjay) reported@JioCare I don’t understand how many time only i have to be assured rather than getting proper solution. If you are not providing service then my money should be refunded. That’s simple concept but what issue you are having for not getting for this concept.
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Ahmad Raza (@ahmadraza_06) reported@JioCare @JioCare my jio fiber is not working since 24hrs, can you please tell me exactly what happen .
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hello_underworld (@supratimhldr) reported@JioCare My home fibre is down for ten days straight and your elite engineers can’t figure out a damn thing about it. Who would compensate for these 10 days ? I paid already for this month. What a freaking scam you are running.
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Ankit (@bavishi22) reported@JioCare Why is JioTV not working? I have one number with a 1-year plan and another with a 3-month plan. At the time of recharge, JioTV was included as a benefit. Now, most channels are unavailable and only a few free channels are working. Please clarify 1/2
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Shrabana Kumar Dalua (@dalua_julu) reported@JioCare For the last 5 days the same automated message you are putting here. Don't ******** patience. Pathetic service. Rest assured soon I will change my operator.
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Satya (@satya_13) reported@JioCare Just to be clear, I took connection for my parents in my hometown. They know how to turn on and watch TV, can’t perform all these steps. I mentioned same in my previous tweets. Hope you assign support to visit and debug issue on priority.
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Equity Investor 📈 (@Equity_investr) reported@rutu609 @JioCare Good decision mam🙏 i am facing issue since last 8 months but no solution ! Worst network ever 🙏🙏
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Vicky Ahir (@Vickyahir94) reported@JioCare @JioCare I have already provided all these details multiple times via email to your support team(Prachi Mahajan & Mahira Mehdi). Despite providing my address, PIN 370110, and location details,your team keeps closing my complaint with the false claim that the network is "optimal."
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Kishor (@kik2491) reported@JioCare @reliancejio cancel my JioFiber connection request and refund the payment immediately..
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Aakash Jonwal (@aakashjonwal) reported@JioCare 8 days have passed since my SIM request was processed and I still haven't received the SIM.The delivery executive number(Kunal Yadav 9310169085) remains switched off.This reflects extremely poor service,lack of accountability & unacceptable customer support.@reliancejio
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Ajay asware (@AswareAjay) reported@JioCare If the service denied then refund should be made. Why the so many sr raised and other tantrums rather just giving my money back.
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Pankaj Yadav (@Pankajydv07) reported@JioCare facing network issue while using net or calling also. Kindly solve. I am very frustrated.
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Kumar Parveen (@kumarparveen767) reported@JioCare You say that you don't need customers and that customers don't matter to you. If this is really your company's attitude, then you should show it in your advertisements as well, so people can see the true face of your customer service.
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Vishal Goyal (@VishalGoyal24) reported@JioCare Time to switch to Act ..pathetic service and response..Jio Fiber is not worth of single penny @ACTFibernet
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kamesh patel (@patelkamesh) reported@JioCare Still problem not solved @JioCare after 24 hrs not working will move another company @RIL_Updates #reliance
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PRANAV BHABHOR (@Pranav_Bhabhor) reported@reliancejio Reply me ? In how many days will the problem be solved ??@JioCare @TRAI
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SKS🐺 (@Sahil_Singh21) reported@JioCare what clowns have you employed???? I mean no punctuality. If you can't provide better service then stop expanding every ******* where. Morons have been coming to install something since yesterday still no sign.
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Rachit Chauhan (@chauhan_rachit2) reported@reliancejio @JioCare @_MukeshAmbani I have complaint so many times regarding the network issues. Jio customers are unable to use 5G even they are not getting good services in 4G. Jio care is unable to resolve network issues???
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NR (@mikacha_oru) reported@JioCare @JioCare if you fail to deliver- issue a refund today itself. I’ll have to reinstate my previous connection
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Panda Boi (@pallav_kishore) reported@JioCare how can you not resolve an issue with respect to internet outage in the metropolitan city. It’s been more than 48 hours and the time of resolution gets ahead by 24 hours, how? It is nothing but harassment. Kindly look into @jagograhakjago