Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Nashik, New Delhi, Chhindwāra, Lucknow, Hyderabad, Ahmedabad, Pune, Kolkata, Vijayawada, Guwahati, Jewar, Hugli, Ranchi, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 33 minutes ago |
|
Nashik
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Lucknow
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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waseem khan (@being_waseem) reported@Airtel_Presence Ur SLA is done and issue not resolved your £ucking service @reliancejio I'm ready to get your connection. What's the plan you're providing?
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Unaccompanied Thinking (@foolsmanual) reported@JioCare My jio fiber account says data exhausted. I click on add data button in my jio app App redirects me to recharge ISD call package of ₹502/₹501 in hurry i pay for 502 pack which i never wanted but was looking for ad on data. Now i have lost my 502 rupees to jio
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Savio (@Savio696969) reported@Airtel_Presence the customer service seems to be really bad. I've lost all my patience. I'm just talking to an automated bo t for the past 3 days which down seem to be doing anything. I'm sorry. Hi, @reliancejio @JioCare, can I switch to Jio? Can you guys please help..
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Vishal Tripathi (@tripathivish) reportedRegister complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.
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Anant Katyayn (@anantkatyayn) reported@JioCare Raising issue on MyJio app did nothing, they keep rescheduling it.
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Basavaraj Patil (@basavarajrp4444) reported@JioCare @reliancejio Unacceptable service. Account: 520173108292 ₹1000 advance not honored, no April bill, forced recharge (expires in 2 days), and false 50GB usage shown. Fix this immediately, or will escalate to the consumer forum.
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Anil (@anilpatel1985) reported@JioCare "Hi Anil, we are here to help. Please share if you are facing issues with multiple or single device - Shashank" Bro grow up stop asking scripted questions @JioCare @reliancejio
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare please check my Pm i sent you my airfiber details Cancel my Airfiber Services i dont need it anymore!
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Mahaveer (@Mahaveer380) reported@reliancejio @JioCare My jio fiber box is not working from last 15 days and i complaint about this problem so many times but there is no solution about that and my plan validity losses day by day please give the solution
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Shambhoo (@Shambhoo207) reported@JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510
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radhesyam (@radhesyam1981) reported@JioCare One of worst service. Can you please let me know how to cancel the connection
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krishna (@krishnasahux) reported@JioCare After poor service they can't refund I am not using air fiber a single day only tachnician test net speed and as per 30mbbs speed connection showing 15 to 17 mbbs speed and during I said him I am not satisfied pls cancel this
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Vine (@VineUTD) reportedThank you for your pathetic service @jio_fiber @JioCare I’m so done with your service. Fixing Internet connection for 24 hours in this era? Wow. New service provider coming in the morning. #myjio #jiofiber #pathetic
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abhay lohani (@abhaylohan14646) reported@JioCare Hi, Help means resolving the issue on time and only by statement nothing is going to happen....As a discontinued internet service denting my day to day work so it must me resolved on priority otherwise no sense to continue with Jio Fibre. Kindly let me know timeline.
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KAMAL (@kamal096669) reported@JioCare How many days your team will work on single issue.check the thread.we don't need your services anymore.infact we aren't getting even now.
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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shiv singh π² (@shivsingh195037) reportedJio's service is pretty bad. Airtel can now provide a new SIM. @JioCare @reliancejio @airtelindia Your network won't be as bad as Jio's. If your Airtel service is bad like Jio then do not reply. Location : Vapi town Nearest Airtel store
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Rachit (@Hyperx700) reportedWhat the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare
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Vijaybhaskar (@D_VjBhaskar) reported@JioCare my 5G not working from evening only 4G is working Mobile number sent in DM
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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satyam kumar (@subham11) reported@JioCare Due to your person asking me money for delivery and it being more than 5 days and the SIM not being delivered, I have procured an alternate telecom service. Thanks for all the help.
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Gopal Bhaire (@GopalBhaire) reportedIt's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now
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PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare No , update received yet from Jio backend team...please escalate my issue on priority basis...
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Ansh (@anshX0018) reported@reliancejio @reliancejio kindly solve issue of refund of order no NO0001C33ETE . I DONT WANT ANY VOUCHER . I WANT MY REFUND IN MONEY
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Shivam Singh (@ShivamSg619) reported@JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out
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Abhishek Singh (@Abhishe21328556) reported@JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.
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varun (@varun1784556) reported@JioCare I've sended my details in DM can u resolve my problem please..
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Harkeshsharma (@warrior_9496) reported@reliancejio @JioCare He was from bagdogra west Bengal jio care office. His mobile no is +91 93390 42645. Please track my issue. @AshwiniVaishnaw