Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 5: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Kolkata, Nashik, Ahmedabad, Dehra Dūn, Jamshedpur, Buddh Gaya, Jaipur, Bhopal, Pune, Dimāpur, Varanasi, Jodhpur, Cochin, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Nashik
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Dehra Dūn
|
Wi-fi | 3 hours ago |
|
Jamshedpur
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vikalp Patel (@vikalppatelce) reported@JioCare @reliancejio Facing lot of issues with Network in Dakor Area. Not able to make calls or use internet. Please rectify asap or reimburse the money for those days where network is not useful.
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maskabun (@maskaabunn) reported@JioCare Just raise the callback and do call on my number which i have shared in private message @JioCare such stupid
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Manish Kamdar (@manish_kamdar) reported@JioCare By writing "We wish to set things right", things don't set themselves right. You need to move from your seats in ivory tower & fix the issue. It is exactly a month since the system is down. How do you expect someone to survive in such a scenario? Stop taking customers for a ride.
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Anand kumar (@maianandkr) reported@kishansinghkkk @JioCare @JioCare service is terrible. Since AI chatbots arrived, reaching support has become a headache. Yet some still praise it. Once they sell a connection, they seem to stop caring about customer service.
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PARAxGOD (✸,✸) (@PARAxGOD1) reportedThis is daylight robbery, @reliancejio! No electricity in my village since 5 AM, and your team is deliberately keeping the tower generator OFF to save fuel. Network is at ZERO. Why did I pay for a 2GB/day 5G plan if I can't even get a signal? Barsingsar bikaner rajasthan 334402
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Dev Majumdar (@dev_scorpios) reported@JioCare Update: Formal fraud complaint registered with the National Consumer Helpline (Docket No: 9458705). @JioCare @reliancejio your ground team in Silchar is completely unresponsive. Hoping your corporate cell takes employee misconduct seriously
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Saurabh Jangde (@SaurabhJangde55) reported@JioCare Hello JioCare, I have an active JioFiber connection, but I did not receive a Jio Set-Top Box during installation. Now I need one. Kindly help me with the process. Thank you.
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Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare Problem was fixed after 20days. Now pls refund my amount of 20days
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LMN (@lalitnegi_84) reported@JioCare @JioCare Just say you can’t fulfil your responsibility as a service provider. There is no shame in accepting. Even Elon Musk got success only in his third attempt while launching SpaceX. #jiofibre #jioairfibre #customerexperience
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Boltaram Samla Gav (@Brmeena057) reported@reliancejio @JioCare In sahadat nagar village, uniyara Tehsil, tonk district of Rajasthan, Jio network users have been facing connectivity issues for the last 3–4 days. The internet either does not work properly or stops working altogether. 👇
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साहेबप्रेमी कौस्तुभ (@The_KaustubhB) reportedIt's been more than 72 hours now and still this is unresolved. I think you want me to opt for some other service provider. Thanks for your service .@JioCare. Will opt for other service provider and will also give the same feedback in my neighborhood to all those using JIOFIBER.
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Divyaansh Shukla (@Divyaansh_India) reported@JioCare, internet speed has been extremely poor in my area for years. Kindly look into this issue— I'm paying for 5G but getting vibes like 3G/2G. Using @reliancejio these days feels like a buffering competition and Jio always wins🏆for being the slowest! #NetworkIssue #jio
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Logeshwaran (@Logeshwaran_B) reportedIt just requires wire replacement which the technician is unwilling to do and keeps rescheduling the appointment. Customer care as well does not give proper response to my queries. First pathetic experience in my 3+ years of JioFiber conn. More details in your DM @JioCare
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सतेन्द्र कुमार (कुशीनगर UP) (@satendranice) reported@JioCare @jio_fiber @JioFiberVoice Extremely disappointed with JioFiber. Internet speed is very poor and the connection disconnects frequently despite a new installation. Kindly resolve this issue ASAP. #JioFiber #NetworkIssue
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ajaynair (@knowmeajay) reported@reliancejio @JioCare Pauthetic service. Payment collected before 5 days and now your team saying there is no stock of cable so will take more time. If you are unable to provide service than why marketing is done.
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Gaurav (@gauravpal978) reported@JioCare @JioCare This response is extremely disappointing. My service request has now automatically disappeared from the app and it is showing me to raise a new request, despite my connection being down since 25 May 2026. (1/3)
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Roshan sharma (एक कदम हिंदू राष्ट्र की ओर )🔥 (@SuiFanBase) reported@JioFinance @JioCare When I try to open a new account, the app says an account already exists. Account is active as I received a credit today. Please help resolve this issue urgently.
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Ansh Singh (@yashsingh312) reported@JioCare I am facing extremely poor internet speeds of around 0.1 Mbps despite having an active recharge and 5G coverage. This issue is affecting my daily work and usage. If this network problem is not resolved within the next 10 days, I will be forced to port my number.
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JV (@devildemon03) reported@JioCare @JioCare can u kindly reply me with the refund UTR/reference number which would be a great help for me to check with bank statement
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Dr. Pradhans (@DrPradhans) reported@JioCare Despite of sharing details on DM more than 36 hours have lapsed still Jio Fiber is not restored for all subscribers in D Nav Prabhat CHSL. Please extend all subscribers plan with the outage period. If not possible then refund amounts.
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cricket talk (@cric_experttt) reported@JioCare @reliancejio again my fiber is not working pls send some good technician to fixed my issue
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Dhruvin Shrivastav (@Dhruvin0312) reported@JioCare Hello Durgesh, is this what you give me after 2 months of no refund? Not even a reply??????? You think it's cool to give no acknowledgement? Let me tell you. It's not!!!! #customer #shameonyou @JioCare
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Gaurav (@gauravpal978) reported@JioCare Please explain why my service urequest disappeared, provide an immediate resolution, and confirm the compensation/credit that will be provided for this prolonged service disruption and poor customer support. SR IDs: SR00002LC2T2, SR000037KZSR #Jiofiber #JioCare @JioCare
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Jay R Shah (@jay19shah) reported@JioCare No come has visited yet ? Complaint after Complaint but no service, will you compensate my business loss because of this ?
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the_longRange (@DJana8641380539) reported@JioCare Hi I have done diagnostic but still the performance not improved the support guy came and said to switch off the router for 6 to 8 hrs . Now you say, this is so much of a trouble . But I will follow and if the problem persists I will let u know
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Shubh Rathore (@ShubhRathoreDev) reporteddoes anyone has an idea why it is so difficult to cancel the jio fibre connection in India? they told me to inform the customer care 3 days before to cancel as there is no way to cancel the connection in the jio app ? @reliancejio
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Kumar Prince (@princekhg341) reported@reliancejio @JioCare This is what you guys do actually. Just responding publically that We are looking into the issue but actually you are not looking. When would I receive a call from you? Did you resolved my issue?
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Divy Tongiya (@24_DivyTongiya) reportedInstalled @JioCare JioFiber for internet but services have been completely DEAD for the last 5 days. And absolutely zero accountability from the customer support. But if a customer delays a recharge, you suspend the services instantly? Double standards. Fix this ASAP! #JioFiber
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Bodhayan Aich 🇮🇳 (@bodhayan_aich) reportedNow my recharge is almost over. If I need to recharge again, I'll have to pay for both the Internet and the STB, even though I haven't been using the STB since May 1. Too many times I've sent email, contact you via DM. No resolution. (2/2) @reliancejio @JioCare @jagograhakjago
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Mayank Tiwari Mak (@Mayank_Bhu_) reported@JioCare Hi @airtelindia i have switch to airtel now. 5G network is also not available at my home. Approx 100 mter away 5g is available. Please chek and resiolve the issue @Airtel_Presence