Reliance Jio Outage Report
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
-
Internet (57%)
-
Wi-fi (14%)
-
Phone (13%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Sūrat, Nashik, Bengaluru, New Delhi, Jabalpur, Vijayawada, Kanpur, Hyderabad, Barnāla, Kolkata, Mohali, Pālghar, Ahmedabad, Lucknow and Ratnagiri.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow |
Internet | |
| Sūrat |
Internet | |
| Nashik |
Total Blackout | |
| Bengaluru |
Internet | |
| New Delhi |
Internet | |
| Jabalpur |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Dasmeet singh
(@dasmeet_singh) reported
@reliancejio No problem in paying for it bt continously i have been calling from past 6 mnths on ur helpline no. About my poor network bt nothing has been done plzz improve it sir i am unable to do my online clsses and studies
-
Shree Odhav Media🇮🇳
(@OdhavMedia) reported
from
Vapi, State of Gujarāt
@reliancejio give all spam call service. After so many time complain. Already DND but the spam call come. Last call loan wala. Every Day 1 to 3 call and sms came. @DoT_India +91 8071 796 898
-
Yajul Srivastava
(@yajulsrivastav) reported
@JioCare @reliancejio opted for new jio fiber connection. Paid the amount. Installation was scheduled for today. I waited all day just to receive a message "customer asked for reschedule" What? I never did! Waited all day! First experience with your jio! Wow! ******!
-
Aslam Jamil
(@12Aslam) reported
@reliancejio got a reply from you an hour ago to DM your representative Mahesh, its been an hour no response. I actually need help.
-
So Min Sony
(@ItiSDas) reported
@JioCare We are facing problems in Jio network since 4 days. Please look into this and solve as soon as possible. It is really irritating to use slow network and internet. #Jiodown
-
Rakesh Kumar
(@RakeshK01963692) reported
@Paytm @reliancejio Yesterday you collected a huge amount on long term recharges by threatening customers by 20% hike in price. so today you slowed down your internet speed so that no one can use it. Due to long term recharge customer can not port out now. No speed in PIN 134202 & 133104
-
Bishakha Barman
(@BishakhaBarman8) reported
@JioCare Dear @JioCare , I need a document proof stating the failure of network at the time of the exam. Please check my statement for the usage data. You will see the proof of failure. Your service team has just been sending me the same email over and over
-
Tanmay
(@Anwekar) reported
@JioCare He clearly said that relocation will not happen so please take new connection and cancel old connection and he'll get me 100% refund and actually relocation didn't happen even after raising request 2 times 10 days prior and even after taking 6-7 follow ups. @shiels @reliancejio
-
katare institute
(@katareinstitute) reported
@BhideRajshekhar @JioCare Jio DND services worst many times raised issue regarding marketing call and sms they said no call and sms you get on that time , bulshit
-
Rakesh Kumar
(@RakeshK01963692) reported
@reliancejio Yesterday you collected a huge amount on long term recharges by threatening customers by 20% hike in price. so today you slowed down your internet speed so that no one can use it. Due to long term recharge customer can not port out now. No speed in PIN 134202 & 133104
-
Upanash..
(@Upanash) reported
Hi @reliancejio Got this text message from +91 93303 02797: Dear Jio user your KYC Document verification is Pending please call our customer Service at 9330302797 your Service will blocked within 24 Hrs.Thank you. Is this authentic?
-
Sajikb
(@sajibpanicker) reported
@JioCare I want to write something very bad and unfortunate experience gone thru during last month ,and very bad Customer experience ever I have come across recently I had opted jio fiber and jio dry thru one of the referral , I made a call to sales and with in hour or so I
-
Karan Singh balawat
(@Karanbalawat) reported
Change something in Jio's data offer, Jio gives us 100 MSG every day, which is of no use to us, if we change this thing in Jio data, then it will be good and do not make the plan more expensive, it is a big problem for us. is becoming @JioCare @reliancejio
-
NAGENANI SAI KRISHNA
(@NAGENANISAI) reported
@reliancejio Friends network authorities and government doesn't care about the people who are suffering they want their profits due to COVID still now lots of people are not recovered from the financial crysis Before fuel prices are hiked and government reduced some now network hiked 😭😭
-
Rajesh
(@anintrovert1972) reported
@airtelindia your net speed sucks even twitter takes triple time than @JioCare to refresh and images doesn't load. Increase ur data Speed
-
Pratyush Kumar
(@Pratyus53568365) reported
@JioCare I'M NOT ABLE TO LOGIN FOR OFFICE WORK AND I HAVEN'T EVEN RECEIVED A CALL FROM YOU PEOPLE AND YOU WANT ME TO RELAX? AREN'T YOU TOO SHAMELESS TO EVEN EXPECT THAT FROM ME?
-
Dasmeet singh
(@dasmeet_singh) reported
@JioCare From past 6 month my network connection is very poor and nothing has been on continously calling the helpline number,unable to do my online clsses and studies ,with price hike,i have no problem on paying for it , bt plzz improve my netwrk so tbat i can do my clsses well
-
Bishakha Barman
(@BishakhaBarman8) reported
Dear @JioCare @reliancejio I was unable to sit through my online exam due to network failure, when I already paid for the entire month. I need assistance with proof of network failure to retake my exam, but your customer service has been very unhelpful with my emails.
-
Neha karmakar
(@Nehakarmakar21) reported
@JioCare Can you send jio engineers to my location so that they can check the signal strength.?
-
Shouvik
(@shouvikmusic) reported
@JioCare It's not on some occassions. If you want I can post the speed test result every hour. The network is poor in my location and that's the truth. If i go in the market the network is amazing.
-
Madhuchalla
(@Madhuch410) reported
@JioCare I am trying to link aadhar to mobile by dialing 14546 but it is not working. Please help
-
vatsal agarwal
(@vatsalagarwal1) reported
Hey @reliancejio @JioCare @JioFiberVoice, worst experience ever recently opted for a second connection, being impressed with the first, contacted local representative of Jio Fiber told, the same and opted the referral scheme that you offer for the new one using the old connection
-
Abhishek Mandal
(@apocope) reported
@ACTFibernet You are providing 75mbps connection but expect customer to get their own router which is ridiculous when @reliancejio & @airtelindia is providing router with broadband package. I want a connection that will be there but only thing I will have to worry is payment for subscription
-
Ganesh Patil
(@GaneshP35270608) reported
from
Kurandvād, State of Mahārāshtra
I think you people just focusing on making fool to your customers by providing useless service. Your team is money sucker. I recall disappointed from Jio.... @reliancejio @JioCare @ImAtulKansal
-
Dasmeet singh
(@dasmeet_singh) reported
@reliancejio continously i have been calling ur helpline no. from 6 mnths about my poor connection,unable to do my onln clsses , bt nthng has been done, with price hike is it fair to pay for such poor network (no problm for paying for it, if my network improves) plzz do somethng
-
Kamal R 🇮🇳
(@KamalRKmL) reported
@JioCare I need resolution, not those repeated words
-
Koushik Sahu 🇮🇳
(@AutonomousSoul) reported
Again and again I was complaint but, no solution comes from Jio, 198 Jio Care not connecting my call with executive.Not a single message received by my Jio number . If Jio can't want to solve my problem,market have so many options . I can go with them. @JioCare @jagograhakjago
-
Neha karmakar
(@Nehakarmakar21) reported
@JioCare Wow, What kind of resolution i'am getting is that more no of people are using internet near my house that's why I'm not getting enough speed. Whenever someone calls me it shows I'm out of coverage? What is the reason for that??
-
Samridhi
(@Samridhi0901) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare @reliancejio Merwyn I have been getting regret messages only from Jio. Let me tell you I REGRET getting Jio broadband. Worst decision!!!! If Jio can't work in Mumbai then I don't know where will it work!
-
Guri Sidhu
(@GuriSid49646477) reported
@JioCare @reliancejio @JioFiberVoice I applied online for a new Jiofiber connection along with STB, in less than 10 minutes I got many calls for installation. One representative comes at 8:00 PM to finalise documentation. What a good service!! No! Story changed after (1/2)