Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Coimbatore, Ludhiāna, Kolkata, Bengaluru, Dimāpur, Ahmedabad, Delhi, Vadodara, Chennai, Hyderabad, Jalandhar, Guwahati, New Delhi, and Baikunthpur.

City	Problem Type	Report Time
Chhindwāra	Internet	43 minutes ago
Coimbatore	Phone	44 minutes ago
Ludhiāna	Internet	47 minutes ago
Kolkata	Internet	2 hours ago
Chhindwāra	TV	2 hours ago
Bengaluru	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tajj (@chocotaj) reported 4 minutes ago

  I want to close my jio fiber connection I am given the number 18008969999 but it no where says about speaking customer care, nor leads to close connection option, what harassment is this how will I close my connection @reliancejio @JioCare

• 
  MOHAMMAD FAIZAN (@MOHAMMAD260191) reported 5 minutes ago

  @JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630. @DoT_India

• 
  kratagya Patwa (@KratagyaPatwa) reported 6 minutes ago

  Shocked by @reliancejio @jiocare service. Ordered Jio AirFiber 11 days ago (promised installation: 24-48 hours). Still waiting. To make it worse, the assigned agent has blocked my number! Is this how you treat your customers? Fix this immediately. Order ID-NO0001F2R0F0

• 
  Manish Manjhii (@Manishmanjhii) reported 7 minutes ago

  @airtelindia @JioCare Notice Very bad network issue

• 
  Hemant_Khror (@hamykaul) reported 8 minutes ago

  @reliancejio I paid ₹2,200 on 13 August for my Jio AirFiber connection, but it has still not been installed even today. My appointment was scheduled for 17 August (10 AM–12 PM). Order No. NO0001F6XP8W. Please cancel my order and issue a full refund urgently. #JioAirFiber #Jio

• 
  sam carter (@samcarter44117) reported 10 minutes ago

  @airtelindia @Airtel_Presence Hi Airtel, waiving off 108/- ruppes for 90 days of no wifi makes sense to you? I quit. @JioCare - would you please help me port my number to jio if u can promise a better service

• 
  DEVENDRA PRATAP SINGH (@FearlessDPSingh) reported 11 minutes ago

  @dbabuadvocate They've proven bad to worst, even couple of years back after using @Airtel for 16~17 years, i ported to @reliancejio. No one listen, no one cares, no review mechanism, no accountability. They need money for services which you will never get.

• 
  Mithil Daryapurkar (@MithilDaryapur1) reported 15 minutes ago

  @PMOIndia @JM_Scindia @JioCare I am trying to port my mobile number from Jio to BSNL, but despite sending the PORT SMS multiple times, I am not receiving the UPC (Unique Porting Code). Due to this issue, I am unable to proceed with the porting process.

• 
  Parth Modi (@Mparthmodi918) reported 16 minutes ago

  @reliancejio @RelianceJioCare even myjio app doesn't allow to raise service request and assist customers to resolve the issue on their own. What is this crap? #myjio #jiostar #reliancejio

• 
  Ayush joshi (@ayushjoshi23) reported 18 minutes ago

  @RelianceJioCare @reliancejio @relianceindustries Repeated “recharge now” calls right after expiry, especially during work, are frustrating. Customers don’t need to be chased. Please stop this harassment. Already people are not satisfied with what you are giving. Solution please

• 
  जय माँ भारती 🇮🇳 (@Shaan7755) reported 18 minutes ago

  @JioCare i have been raising the concern since long that there are very bad signals in our office and still no corrective actions has been taken by jio.

• 
  Ishaan 𝕏 (@itsIGta) reported 20 minutes ago

  @JioCare JioFiber down >24h (ID: +91 5722353644). ETR passed, no resolution, and MyJio app is blocking complaint generation. Pathetic service & zero communication. Get this escalated to local ops immediately! @RelianceJio

• 
  Hippo02 (@Hippo__02) reported 23 minutes ago

  @JioCare @reliancejio Never seen such a insentive behaviour from any other customer care support. Despite posting my issue they don't even contact me yet. I gave them my contact information in their dm still not a single message or call these guys. Shut down Customer support

• 
  Shikha Negi (@_shikhanegi_) reported 24 minutes ago

  @JioCare @reliancejio My JioFiber has stopped working, and my office work is badly affected. Customer care assigned an engineer for tomorrow, asking me to wait 11+ hours. How am I supposed to work without internet? Please assign an engineer today and resolve this urgently.

• 
  Suresh lenka (@Sureshl16898934) reported 29 minutes ago

  @JioCare How long will this exploitation of consumers continue in the name of service? Due to the department & the minister's bias toward the company, they simply do not care if customers are cheated or looted.

• 
  Sanjay Kumar Ray (@763_ray) reported 33 minutes ago

  @reliancejio This is extremely disappointing and unacceptable. Due to repeated poor service experiences, I no longer wish to continue with JioFiber. Please **initiate immediate disconnection and closure of my connection** and confirm the process.

• 
  Black Dragon (@Lord_VC_jaat) reported 33 minutes ago

  Extremely poor customer care @reliancejio. I recharged yesterday with 200 plan but didn't know it doesn't have voice. I want to refund so that I can go for 349 plan which includes voice or if you can't refund please upgrade my plan by letting me pay additional 149. It's Urgent

• 
  Godwin Timothy (@Redcape958) reported 37 minutes ago

  @JioCare kindly assist with JioFiber WiFi only plans. I see that the plans are being offered to new connections but my existing one is on a stupid mandatory OTT plan.

• 
  Kannnan (@Kannnan569832) reported 37 minutes ago

  @raas_maxx077 @reliancejio Same issue tha face panne...ipa airtel mariten

• 
  Super Trader Lakshya #STL (@Sanju_Lakshya) reported 41 minutes ago

  Everyother week @JioCare jiofibre faces issue for hours in my area , its really frustrating ,plz fix it

• 
  MIB (@utekarashish10) reported 41 minutes ago

  @JioCare Pravin, how many times do I need to send DMs regarding this issue? I request you to please generate a support ticket for this matter and keep the ticket active until my installation request is successfully completed.

• 
  V V S N Raju (@arjun_raju82) reported 43 minutes ago

  @JioCare Looks like, this is not going to work.I am done running pillar to post for claiming the unused balance.Its time that I move away from your service.I will terminate all the connections with Jio.

• 
  Mahidhar Kakumani (@MahiKMC) reported 46 minutes ago

  @reliancejio ,@JioCare Jio AirFiber ₹10,000 plan is a scam.Don’t waste your money and don’t recharge.I’ve been facing this issue since yesterday.They are asking me to pay extra, claiming that the bill has already been generated, and they’re running this offer just to loot money

• 
  Shoeb (@TheDarkDevil772) reported 49 minutes ago

  Extremely disappointed with @reliancejio @JioCare Faced endless delays with #JioFiber installation and was forced to cancel, yet there is still no sign of my refund. Poor customer support and zero accountability. Process my refund immediately! #JioFiberRefund #BadService

• 
  DANISH ANSARI (@danishansari93) reported 50 minutes ago

  @JioCare @reliancejio @jio_fiber SR00003E6WLF has been pending for 2 days with zero ownership or meaningful progress. This is completely unacceptable. Assign this ticket to the responsible team/person immediately and provide a clear, committed resolution timeline.

• 
  HariOm (@kherhos) reported 56 minutes ago

  Despite to reporting to TRAI DND & Sanchar Saathi, Repeatedly getting calls from Bajaj Finance from these numbers offering unsolicited personal loan offers which is irritating & disturbing: +911600412468, +919304449631, +916204920552 @TRAI @JioCare @Bajaj_Finance Need resolution

• 
  rachit (@creativerachit) reported 56 minutes ago

  @JioCare If my number is not due for termination tomorrow then y such calls are coming...i have to complaint against jio now

• 
  Pardeep Sharma (@pardeep1604) reported 58 minutes ago

  @JioCare Have two Jio sims at home since the services were launched by Jio. Never felt a need to port to any other operator. Unfortunately, from the last couple of weeks, the service is extremely poor. Calls don't get connected, call drop, etc. Can someone sort this out?

• 
  Naman Karwa (@KarwaNaman) reported 59 minutes ago

  @JioCare @JioCare @reliancejio No details have being shared rather just a message which you people are sharing since a week about we are looking into your issue. 7671953374 this is the person who has done kyc and now not even responding. I need a date by when you will solve this issue

• 
  Er. Shubham Sharma (@sharmasharma367) reported 59 minutes ago

  @JioCare Resolve the issue; do not make excuses. If you cannot fix the problem, disconnect the service, and we will get a connection from another company.