Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/20/2026 15:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Rewāri, Cochin, Kanpur, Virār, Panchkula, Bengaluru, Hyderabad, Kolkata, Dibrugarh, Nagpur, Lucknow, Thiruvananthapuram, Chennai and Imphal.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Internet
IndiaPune Internet
IndiaRewāri Internet
IndiaCochin Internet
IndiaKanpur Wi-fi
IndiaVirār Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • premuind Rajeev 🇮🇳 (@premuind) reported

    Hello @JioCare Zero network problem continues. What happened and why no action or reply yet? Complaint sent many times to your DM. @reliancejio

  • namanbhardwaj18 Naman Bhardwaj (@namanbhardwaj18) reported

    @creativedodger @reliancejio Google Android Beta Version 13 (T2B2.221216.006) has received 5G software update it seems. It is now showing 5G (recommended) under the preferred network. However, @JioCare still showing no software update. Same case for you?

  • AyushWarrior22 Ayush Agarwal (@AyushWarrior22) reported

    @utsavtechie Airtel 5G coverage is worst in bengaluru, Jio was way better @Airtel_Presence @JioCare

  • Vishwasofficia4 Vishwas official (@Vishwasofficia4) reported

    @JioCare bhadohi rajpura chauraha phase 3 colony internet problem since many days plz call me 8381896662

  • sambhatia66 Sam (@sambhatia66) reported

    @JioCare @reliancejio Hi jio team, please fix your My jio app database. My Samsung S21Fe 5g is not showing incompatible in My jio app for 5g usage in kanpur. But 5g is enabled in my phone and software update already came for 5g ready. Do some work on this ASAP.

  • nayak_sombir Sombir Nayak (@nayak_sombir) reported

    My jio number network problem and internet issue 9812476397 @JioCare @reliancejio

  • dr_prashant16 Dr Prashant Singh (@dr_prashant16) reported

    @JioCare your internet doesn't work accepted. Now why is there so much issue while making and getting calls ? When someone calls me my number is always not reachable then i have to toggle flight mode to and fro then i start to get calls,.

  • apoorvasingh073 Apoorva Singh (@apoorvasingh073) reported

    I'm experiencing slow network after switching to #5G. Facing call drop issues as well. I think the 5G network is not stable in India. Is anyone facing the same problem? @reliancejio #5Gindia #5gnetwork

  • Dpagrawal199 दिव्य प्रकाश अग्रवाल (@Dpagrawal199) reported from Mau Rānīpur, Uttar Pradesh

    @JioCare Jio net services is totally worst 8707412185 Mauranipur pincode 284204

  • nemilshah7593 NEMIL SHAH (@nemilshah7593) reported

    @parthsuba77 @JioCare @Airtel_Presence Call/network drops are so frequent that any of my calls hardly get through smoothly. We keep on complaining, but all in vain. This (almost) duopoly is showing its colors now.

  • amanmish95 Aman Mishra (@amanmish95) reported

    @reliancejio @JioCare the internet says Jio True 5G is available in Gurugram, but I'm unable to access it on my new Nothing Phone (1). Please help!

  • tank_devang Tank Devang R. (@tank_devang) reported

    @JioCare I don't found any point to DM. i found it is way @JioCare are trying to ignor me to refund money for day jio didn't provide service. @consumerforum_

  • iamsatya_0001 SaTyA PrAkAsH MoHaNtY🚩... (@iamsatya_0001) reported

    Hey @JioCare what the hell what type of network you are providing. here no network in my location. No network at any time.**** with your network.Will you fix the network problem or not? @JioCare @reliancejio

  • Dpagrawal199 दिव्य प्रकाश अग्रवाल (@Dpagrawal199) reported from Mau Rānīpur, Uttar Pradesh

    @reliancejio Jio net service is totally worst In mauranipur pin code 284204 Jio number 8707412185

  • ASthanpati Abhishek Sthanpati (@ASthanpati) reported

    @reliancejio @JioCare Jio 5G Unlimited trial worked only for a few days and now neither the Jio 5G network is available nor is it automatically connecting to 5G. Atleast let us know if there is already an outage in my area or is the trial over. Kolkata, Kasba area

  • reason4smiles smile_always (@reason4smiles) reported

    @manish6370512 @JioCare @reliancejio This network issue common and bloody they still ask unnecessary questions as if this is handset related. #jio

  • shub2726 Shubham (@shub2726) reported

    @Dileep4india @JioCare @Lalit_Luis how did you fix?

  • sambhatia66 Sam (@sambhatia66) reported

    @JioCare @iamnamitk Not getting jio network 5g in gumti area kanpur.

  • singh_taran23 Taranjeet Singh (@singh_taran23) reported

    @JioCare I had placed a request for installation of jio fibre connection order number NO0000O6BTJH 8 Jan 2023 fibre connection not installed yet they are saying some issue in port they have to increase power but still not done, Very Poor Experience..

  • krishna24017605 krishnapratap singh (@krishna24017605) reported

    @reliancejio @JioCare, Jio mobile tower network connectivity service is very poor in my vicinity area since 06/01/2023 due to some technical issues from your end and I'm not able to use my mobile data. Kindly resolve this issue. Area: VD TOWNSHIP, BHARUCH PIN-392001, GUJARAT.

  • debajitchoudhur Debajit Choudhury (@debajitchoudhur) reported from Guwahati, Assam

    @JioCare I am not getting Jio 5G network in my Bishnupur, Guwahati area since it's 5G launch in Guwahati yesterday 10.01.2023

  • iamdheerhu Dheeraj k.Chauhan (@iamdheerhu) reported

    @reliancejio @JioCare Hello jio support team ,i am using jio number 9166111128 with Xiaomi poco f3gt 5g device but still i am not able to use jio 5g please help me

  • DakshChaudhari9 Daksh Chaudhari (@DakshChaudhari9) reported

    @JioCare 4g network is not working

  • vinodpandey0701 vinod pandey (@vinodpandey0701) reported

    @JioCare dear sir I am trying to relocate my jio fibre only few hundred metres just behind jio hub box since last one week but no proper response from customer care. Please help

  • dnoel143 Noel D'Souza (@dnoel143) reported

    @JioCare That's not true, when I go near my kitchen window i get the 5G signal

  • nkhursh nitin kumar hursh (@nkhursh) reported

    @JioCare @reliancejio dear jio,5G is not working properly.and due to 5G , network is not working. please rectify problem.

  • AKASHKU64300874 AKASH KUMAR (@AKASHKU64300874) reported

    @reliancejio In this 5g and 4g era, we are facing a lot of problems in net surfing even 2g net speed is not given. How can we think about digital india. Please look into this. Pin -848504, Samastipur,bihar

  • rishrs6 Rishan (@rishrs6) reported

    Jio 5G services not working in Mangalore @JioCare @reliancejio it shows not available in my city but I read in the news that it’s successfully launched 5G in Mangalore. Please confirm.

  • CorpbankRkv Diplomat (@CorpbankRkv) reported

    @JioCare @reliancejio One week and still no solution. Your mobile network is hopeless in prestigious locality Trishla City, Zirakpur, Mohali. Thousands of families living there. You started with 4G six years back and still struggling. Forget 5G; stabilize 4G; give solution.

  • Kumar_anand1931 Anand Kumar (@Kumar_anand1931) reported

    @reliancejio @Airtel_Presence @TRAI Worst network coverage in Kushinagar Airtel and ajio charging so much for recharge and data not providing the due service. TRAI must have something in place to penalize them for poor service.