Reliance Jio Outage Report
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
-
Internet (58%)
-
Phone (14%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kanpur, Pune, Hyderabad, Ranchi, Mumbai, Ahmedabad, Vellore, Nagpur, Allahābād, Chandīgarh, New Delhi, Bengaluru, Coimbatore, Patna and Pathanāmthitta.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur |
Internet | |
| Pune |
Internet | |
| Kanpur |
Phone | |
| Hyderabad |
Total Blackout | |
| Ranchi |
Wi-fi | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Bhavya
(@MaiBoredHu) reported
Hey @JioCare , why do you have a helpline number if no one is going to pick up the calls to resolve our internet issue?..My router isn't working from the morning and no one is responding from your side for resolution.
-
Asheer
(@tweeting_asheer) reported
@JioCare @reliancejio @JioCare please help !!
-
Sangeeta Rathi
(@Sangs181011) reported
@subhendujee @JioCare @reliancejio Actually they don’t care!! Trying to reach out to customer care to lodge the same issue but in vain!!
-
Er.Karan
(@ErMprajput) reported
@JioCare Mene sim BSNL se JIO me port krai, jio 1st salesman cheat with me not active my SIM but he take money and not refund my money,, last 18 days salesman not attend my phone, also going jio store but this not interested my issue and not help me
-
Kumar Sarvasva
(@kumar_sarvasva) reported
@Drshreybhatia @JioCare @reliancejio Yes, as per customer care (somehow got connected to them after trying for an hour) it's down in Delhi/NCR and adjacent states. I was told to wait for another 3 hours!
-
Moment Immortalized
(@momentimmortal) reported
@JioCare @reliancejio Jiofibre server again down today.. yesterday 4hrs affected and today 2hrs already… what’s happening?
-
i am Batman, trust me
(@DVipz) reported
@JioCare jio fibre is down since 4 hours, customer care is not reachable, MyJio app isn't helping either - at Noida Sector 100. What to do!
-
Pratyush
(@Pratyus92575773) reported
@reliancejio My JioFiber connection is not working since 3 days. Your helpline number doesn't work and the chat just displays no agent available. How do I get it fixed?
-
Tanishq gupta
(@Aurictanishq) reported
@JioCare trying to reach out. Internet not working for quite some time. Customer care getting disconnected and no reply from chat support. Already DMed you
-
Priya Bihani
(@p_bihani) reported
@ExpressTechie It's still down @JioCare
-
Shivansh Soni
(@_Shivansh_Soni) reported
@UgraPraani @JioCare @reliancejio Same problem
-
Pankaj
(@PankajBvb) reported
@JioCare @reliancejio Internet and phone service is down since yesterday, at times it comes and then again goes off. Link is not stable. Customer care number never works. Please help. Tweeting you because felt that sending DM directly doesn't work either like your customer care.
-
Shivansh Soni
(@_Shivansh_Soni) reported
@updeshverma @reliancejio @JioCare I am also Facing the same issue
-
SK
(@sk98104) reported
@JioCare hi team. My jiofiber connection is not working since last 2 hrs or so. Trying jio customer care no , there is hold music for some time and disconnected. My jio app is also not working.displaying fetching your details and hanging there. Don't know what to do next. Plshelp
-
कमल🌷
(@thanksforcall) reported
@JioCare please help Jio Fiber not working.
-
Digvijaysinh Dodiya
(@DigvijaysinhD16) reported
@reliancejio please solve this problem as soon as possible. Our work is affected
-
Soumyajit Chatterjee
(@Soumyaj37873443) reported
Jio please help, I am so shocked right now I don't know what to do by mistake I recharged a semi-annual plan of my Jio Fiber which cost me around 7000+(with GST) the 999(exl GST) plan for 6 months, I contacted support but they refused for refund please do something @reliancejio
-
Usman Qadir
(@iamUsmanQadir) reported
@JioCare Yesterday I booked one commercial connection fiber internet, today installation done by your team but I'm not getting the proper speed of 200 Mbps as your technical team checks there is an issue of network loss, Now what to do?? Can anyone help me out with this?
-
Jasvinder Singh
(@jasvinderhsingh) reported
@JioCare my Fiber connection is not working. Please help
-
Shiva
(@ShivendraRohat1) reported
@JioCare @GhumakkadP Very pathetic service same issue with jio always
-
Abhishek Das
(@abhishek363) reported
Is there a way to connect to Jio customer care , technical team ? @reliancejio @JioCare @OfficialJioTV . Pathetic service levels
-
BijanX_Izumi
(@BijanxI) reported
@JioCare @akhipandey7843 I have even called at your customer service...but no use...no development...I think i need to change my sim
-
Vikrant Arora
(@kewlbuddy1) reported
@reliancejio @JioCare seem like jio fiber is down badly.. not able to call them "all line busy" and jio chat not help schedule engineer visit
-
Amit Rathi
(@AmitRat21910198) reported
@JioCare wifi but working since 11am and no customer service rep available
-
Amrendra Shahi
(@shahi0009) reported
@JioGigaFibre @JioCare I am facing internet connection issues in Ghaziabad but can't find any communication from jio fiber support team. Even call to customer care is disconnecting abruptly. Pathetic customer service. Disappointed
-
Prabhakar
(@prabhakarsays) reported
@JioFiberVoice @JioCare @reliancejio ..just want to let you guys know that your fiber service is poorest in the country , you dont care for customer instead just money ..
-
Abhishek singh
(@Abhi370uk) reported
Reliance jio Really need to improve a lot in customer care @reliancejio
-
Vinay Srivastava
(@VinayKSr) reported
@reliancejio @JioCare. Jio Fiber is not working for the last 3-4 hrs. Customer care number is also not working. #Jiodown
-
Ajitabh Rana
(@AjitabhRana) reported
hey @JioCare jio fiber is down since morning and your call center staff is not picking up calls also.
-
Sajal Sharma
(@sharma_sajal) reported
@JioCare Internet is intermittent since 12 pm today. And last 2 hours it is down. Same problem was there yesterday!!