Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Guwahati, Rājkot, Dimāpur, Patna, Bengaluru, Kolhāpur, Thiruvananthapuram, Bhopal, Mumbai, Latur, Ahmedabad, Aurangabad, Nagpur, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 60 minutes ago |
|
Guwahati
|
TV | 1 hour ago |
|
Rājkot
|
Internet | 2 hours ago |
|
Dimāpur
|
Internet | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Bengaluru
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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The Upma Hater (@private_vj) reported@JioCare Jio is ready to help me port instantly, but Airtel is still checking my data issue for days. I’ve done a yearly recharge valid till Oct 2026, and this is the level of support? No clarity, no resolution just delays. This is exactly how you push loyal users to switch. @airtelindia
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Monis Adan (@monisadnan259) reportedHey Jio Platforms AirFiber, since morning I’m stuck in bot loops trying to reach a real support agent. No option on calls or MyJio app to speak to a human for actual issue resolution. This is frustrating. Please fix your customer support. #JioAirFiber @JioCare @reliancejio
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Divyesh Padsala (@idivyeshpadsala) reported@reliancejio If anyone responsible here, solve my issue, complete fake promise by jio. it says unlimited data but provides 150 gb limit how fake marketing this.people should aware.
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Don (@Donnytheiceman) reported@JioCare my mobile network is not showing since last week I have recharged and still it is showing blank
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iamTR (@taarunr) reported@JioCare Today is 6 May 2026 , what is the status of my refund. Looks like your scamming people of their money @AkashMAmbani - what kind of customer service is this ?
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Shankar Patoju (@ShankarPatoju) reported@JioCare @reliancejio What the kind of 5G you are providing We are not getting Properly,You people said Unlimited uninterrupted 5G is this that Providing this kind of network is Uninterrupted 5G even not able to connect with customer care operators. Is this the support?
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Awara Launda (@LaundaAwara) reported@reliancejio @JioCare i have been usnig jio fibre for last 3 4 yrs , but now i am facing issues regarding my router and in the name of resolution i am getting nothing, my request is on hold and not able to track it nor able to call customer care worst service
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sanjay shinde (@sanjeev_shinde) reported@JioCare update or service. Since the booking was made through your employee, I request you to cancel my booking immediately and process a full refund of my payment at the earliest. If this issue is not resolved promptly, I will be compelled to file a complaint in the consumer forum for
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Vinny (@im_in_ur_heart_) reported@JioCare Still no cancellation request has been processed yet. It’s been days and there is absolutely no proper update from your side. A simple cancellation request taking this long clearly shows how poor the service and support experience has become.
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Aakash Kumar 🇮🇳 (@aakashkr07) reportedComplaint registered on NCH (Docket No: 9248005) against Jio for non-delivery of SIM and misconduct by delivery executive. Awaiting resolution. @JioCare
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Mark Johnson (@MarkJoh63052590) reported@airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio
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rathishr (@rats_vin) reported@JioCare Thanks Harshit,got this message from ur Team.Dear Customer, Your service request no SR0000356L1B has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time. It's impacting my work.
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Deepak 🇮🇳 🦕 (@Deepak42021250) reported@JioCare @BhairabKishore Internet is not working from 3 days and your engineer holds my service request without any issue in "door lock" even there is no main gate installed in my house till now. SR000034ZJH9 Resolve it by today as the internet is not working from 3 days. Engineer not responding my calls
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Charan Singh (@CharanSingh140) reported@reliancejio very bad service from field staff and all jio team
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Vothiketha (@vothiketha_1) reported@reliancejio @jio_fiber More than 6 days, fiber installation pending, nobody responding, pathetic customer service. Everyday saying wait for 24 hrs. Please refund my amount. Order Id - NO0001D7PHN4 Just refund. I don't want your service.
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Manasranjan Sahoo (@Manasranja99571) reported@JioCare 3rd class service still no one came to my home worst service provider ever looting people jio abani family fraude
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Brahmapur One (@BerhampurTown) reported@JioCare True 5G Plan 349 But Why True 5G Not Working inside Home Since 4month ? Also 4G Not Working Inside Home & Speed Are very low I already Shared Details Adress, Number Via DM Kindly Look into this Immediately Work Start Otherwise More People Will Switch to @airtelindia
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ಸೌರಭ ~ सौरभः ~ Sowrabha (@sowrabhavk) reportedWhy are we seeing only 4G in Bengaluru today and no 5G network? @Airtel_Presence @JioCare
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Pravin Malkani (@pravinmalkani) reported@reliancejio @JioCare you have to be the worst customer oriented company in India how dare u mistreat us by not sending bills and cutting connections and lying. We ask u to forward the email and u say NO!!! @jagograhakjago u need to act on this complaint please
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Amit Kumar Singh (@RajputAmit3601) reported@JioCare Please check my DM asap i have given the things when you can to proceed i will send them asap and one of my family members will travel on the 9th May so before that issue me the physical sim so that it will reach to me
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Naman Bohra (@NamanBohra7) reported@JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!
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Raushan Kumar (@RkRoshankumar) reported@JioCare None of the Jio WiFi officials seem to care at all about customer issues. The WiFi in that area hasn't been working for three days, and as a result children's online classes have come to a halt Whenever one calls customer care, there is absolutely no response; please look this
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Simon (@ichowdary9) reported@reliancejio is the worst either in mobile or fiber. No response even if you visit a store. From past 48hrs my wifi is not working and cables are damaged due to rain. Rain stopped 36hrs ago and still no one to repair it. @ACTFibernet resolved within hours for my other connection
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Nilay Roy (@NilayRoy11) reported@JioCare Service so bad that it compelled me to switch to Airtel. Jio losing a customer of 4 years- kudos to your customer support team. Extremely inefficient and clueless.
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Rishi (@Rish_V15) reported@reliancejio @jio_fiber @JioCare . Had placed an order for jio fiber with MR akshay +919226563256 Installation promised in 24- 48 hours. 40 calls in the last 4 days and customer care but no response. Order Number NO0001D83YZ4 placed on 2nd May , advance payment done
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Farprime (@Farprime94) reported@JioCare Huh! Then i am stuck with u guys till July! I will disconnect after July. U guys won in providing pathetic service! I guess there will be celebrations now at Jio Office.
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Vino ji (@Vinoji19) reported❌Worst customer support & zero accountability from @reliancejio! Yesterday, I requested a new additional JioFiber set-top box and paid immediately through online payment. Then, the same day I called your support to ensure installation tomorrow (today), so your agent promised "you will get installation by tomorrow on priority basis and also I requested to send a senior technician for your matter for the same you will get through SMS within a minutes. No SMS. No update. So, I called again—was assured it’s already marked as “priority” and installation would happen tomorrow (today). Still nothing. Today, I contacted support AGAIN. Same false promise: “Don’t worry, it will be done today and also I requested them to send a professional technician.” After 5 calls, when I finally spoke to a senior executive, I was shocked: - Installation pushed to May 7 - No guarantee of a brand-new set-top box Why did I pay if I’m not getting a new device? This isn’t a free service! Repeated false assurances, zero transparency, and complete waste of my time and money. This clearly shows how @JioCare handles customers—by giving false promises instead of real solutions. @thecroindia #JioFiber #CustomerServiceFail #JioComplaint
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Ravi Kumar (@ravinaurtha) reported@reliancejio Hello My Jio no. not working, Sms services activated but unable to do voice calls and no network sign available. Many times call to customer care but unable to connect.
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Sanjot Nilesh (@NileshSanjot) reported@AjioCares I am filing a formal complaint with the National Consumer Helpline (NCH) and will take legal action just like I did in Case No: DC/449/CC/101/2026. Stop misleading customers! @jagograhakjago @reliancejio" (2/2)
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shreyaskhebbar (@shreyashebbar) reported@JioCare @JioCare this is my third complaint from last 3 days and no one has contacted or come to installation it's been 8 days since i applied ..u guys are big scam I guess and it's horrible service