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Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

March 30: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Dimāpur, Nagpur, Mumbai, Pune, Bengaluru, Noida, Bhopal, Chennai, Delhi, Indore, Guwahati, Mysore, New Delhi, and Ahmedabad.

CityProblem TypeReport Time
Kolkata Total Blackout 7 minutes ago
Dimāpur Internet 46 minutes ago
Nagpur Internet 52 minutes ago
Mumbai Internet 52 minutes ago
Pune E-mail 54 minutes ago
Pune Total Blackout 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ASHWINI05377101
    ASHWINI (@ASHWINI05377101) reported

    @JioCare Don't copy paste the same thing if you have Solution let me know

  • mathurmanish
    Manish Mathur (@mathurmanish) reported

    @JioCare very poor service. Today is third day and I'm still struggling for relocation of my fibre connection CO0000M03O8I. No response to DM also. Pls refund if you can't do it.

  • sushritbose
    Sushrit Bose (@sushritbose) reported

    @JioCare What action we took on my complaint?

  • geetasangeet
    Sangeeta (@geetasangeet) reported

    @reliancejio @JioCare Do you have any proper customer care number. Since morning I m interacting with your bot service. my recharge shows pending despite payment. it's four hours now , no assistance from your team. I have sent many dm already . Pls respond

  • YogendraKulshr4
    Yogendra Kulshreshtha (@YogendraKulshr4) reported

    @JioCare very regretted to say ur services are very poor shame on you improve this ..14 days ka ho ya 28 days ka days poore hone pr hi 12 am poora kriyega .very disappointing and stop ur warning calls before 4 days

  • geetasangeet
    Sangeeta (@geetasangeet) reported

    problem with jio server in mumbai. recharge not getting through after payment. server down @JioCare please respond

  • EditorRojith
    Alex Rojith (@EditorRojith) reported

    I have shifted my home from Chennai to Ernakulam, I have requested Jio fiber customer care for relocation of the service, but they told me to disconnect the current connection and I should pay for a new connection. Please help me! @reliancejio

  • akhilesharmaa
    Akhilesh Sharma (@akhilesharmaa) reported

    I am suffering from last 4 days. very poor network connection i am not unable make call & use internet so my request from jio please fix this issue as soon possible New ashok nagar delhi east 110096 @reliancejio @JioCare

  • SummerS40217361
    Summer Scott (@SummerS40217361) reported

    @kalyanbzr @reliancejio has decent network coverage & never drops down like this whether u are indoor or out. #Switch_In_Jio

  • KangjamRonald
    Ronald Kangjam (@KangjamRonald) reported

    @JioCare Worst experience with JioFiber. Enginner for new connection never visited the premises for service ID 400129868542. Amount for plan of 6 moths is fully paid yet it's been 3 days and no action is taken even after several complaint to customer care. Thinking of cancelling.

  • Homelan29092609
    Homelander (@Homelan29092609) reported

    @Obi2512 I also had the same experience. Later I switched my connection to @reliancejio & the network problem is totally gone. Will suggest to get your number ported in Jio for good network experience.

  • k04197
    Rajendra Sharma (@k04197) reported

    @NBDcsgo Don't get influenced by their worst class customer care bot replies... their job is to end our complaints by doing(cntrl c+ cntrl v).... port it to @JioCare as I did if you really want to experience something different.

  • rajendra_donga
    Donga Rajendra (@rajendra_donga) reported

    @reliancejio thirdclass Network Every Time I Report Every Time 1 Answer Many User use same time Use Agar Gaand Me Dum Nahi Hai To Gaand Marva ne Itne Sim Sale Kar Rahe Ho

  • eranilrana903
    Anil Rana (@eranilrana903) reported

    @JioCare otherwise cancel my request for installation and refund the amount. I'll look for another service provider.

  • Vipin31956466
    Vipin (@Vipin31956466) reported

    @JioCare I have shared everything already stop responding like parrots. Everytime I complain, i receive the same message but no resolution first check your dm than talk

  • ASHWINI05377101
    ASHWINI (@ASHWINI05377101) reported

    @JioCare @reliancejio why I am getting no network on jio phone i have to restart can you please provide correct solution rather than copy paste of same comment

  • FaisalAlam00001
    Faisal Alam (@FaisalAlam00001) reported

    @JioCare Tell me whether i will get network coverage in my area or not? You guys not responding my DM messages also

  • BeingAHuman13
    ®️🤘 (@BeingAHuman13) reported

    @JioCare What about present scenario? Will you provide any refund/free service to me?

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @JioCare I’ve sent the details via DM. Also your appellate authority is useless. They are worse than customer support. @DoT_India please take strict action against Jio

  • AkhileshDalvi
    Akhilesh Dalvi (@AkhileshDalvi) reported

    @JioCare Superb response received from local team that currently no one working and they are depending on 3rd party to respond and told me to connect them. Whom am I paying? If issue didn't resolve today then I will discontinue. Keep my 699_3M money with you. #cheated

  • asgarali_mirza
    Asgarali Mirza (@asgarali_mirza) reported

    Pathetic services @reliancejio ...My 15 years old phone number I ported with jio and that was my biggest mistake..They deactivated my number while I was out of country all my banks have that number updated and to activate they have pathetic customer just fake promise Urgent Help

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @JioCare Internet service is down since more than 24 hours. Customer service is not helpful. Can you escalate it? @DoT_India

  • bcibie
    balogix (@bcibie) reported

    @JioCare Ur customer care wont work. Ur chat wont resolve And ur whatsapp is stereotypical. On what basis u call urself a tech giant. R u not ashamed

  • ASHWINI05377101
    ASHWINI (@ASHWINI05377101) reported

    @JioCare Worst customer service and just copy paste same steps which never works

  • UdaanAssociates
    ABHISHEK JAIN (@UdaanAssociates) reported

    Last one week i am not available to connect the jio fibre even service person came taken OTP and said it will repair in 4 hrs now i am not able to get service again please see immediately 3613546811 @JioCare @reliancejio

  • the_pixi_
    P i x i (@the_pixi_) reported

    @ShrikantGayki @reliancejio @JioCare Facing same problem sir from yesterday night. i can't even join my lectures. rip jio. idk when they gonna fix this.

  • CS_Abishek
    Abishek Jain (@CS_Abishek) reported

    @JioCare Hello Mr. Dhaval, atleast there shall be some time lines within which an engineer will reach the place to check the problem. What does at the earliest means?

  • oh_ahad
    Ahad memon (@oh_ahad) reported

    Hi @JioCare i want to lodge a complaint of one of your rude customer care executive. Very bad experience. Appreciate if i get a call back from your side. DM me for my jio number.

  • jyotideepb
    Jyotideep Baishya (@jyotideepb) reported

    @JioCare Thank you for your reply. We will definitely try. No point on holding on @airtelindia after paying 839 for 3 months. Zoo Road ,Assam @Airtel_Presence customer care is so unprofessional who don't value a customer who is associated with them for last 5 yeras.

  • nireekshahaha
    Nireekshahaha (@nireekshahaha) reported

    @JioCare @JioCare : Since Friday, engineers are assigned to check the issue and they never turn up!!The promise was to fix it in 24 hrs!Is this how you treat customers? #bangalore #internetissues