Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Shillong, Chandigarh, Patna, Mumbai, Kolkata, Meerut, Dehra Dūn, New Delhi, Jalgaon, Lucknow, Rohtak, Nashik, Durgapur, Chhindwāra, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Wi-fi | 37 minutes ago |
|
Chandigarh
|
Internet | 42 minutes ago |
|
Patna
|
Internet | 47 minutes ago |
|
Mumbai
|
Internet | 54 minutes ago |
|
Kolkata
|
Wi-fi | 1 hour ago |
|
Meerut
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio I request senior management and Mukesh Ambani to look into this matter and ensure that customers are not subjected to such poor service and inconvenience. (7/9)
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ABnaldo (@Ronaldofied) reported@JioCare your service guy came and took full payment from me for a new tv and internet connection. And he hasnt been responding to calls for 2 days now. No response from him. No one has visited my home to complete the installation.
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Amrendra Azad (@amrendrazad) reported@reliancejio @JioCare even after having annual plan with sufficient data internet speed is too slow to send a WhatsApp Messege. Signal is Full, showing 5G+ and internet speed is slow. Need to switch data sim to @airtelindia to post this. Shame on Jio
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SR Sundar (@biosundar88) reported@JioCare Dear Jio Team, I am extremely disappointed with the pathetic service provided by Jio. I placed my Jio AirFiber order (Order No. NO0001E4YD10) on 19 June 2026. It has been several days, yet no one has contacted me or visited for the installation. Despite making complaint
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Devesh Rakhecha (@DeveshRakhecha) reported@JioCare my jio fiber number is 2913519959. i am unable to login into my account nor able to login into my account.
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Jitendra Varma (@jitevar) reported@JioCare This was done Yesterday..Today is 4th day without any resolution. I request you to refund or adjust the charges for the number of days my internet service has remained unavailable.
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Paavan Shukla (@paavanshukla) reported@AshwinMukati_ @reliancejio @JioCare I paid for their 1gbps plan, the speeds were never close to that. they closed the complaint, kept the money.
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DevDas (@imdevdaas) reported@DikshaThakur98 @JioCare Jio provides the very bad services!
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Jigna Thakker (@JignaThakk37698) reported@JioCare I just got msg on my registered no that now your internet services will start 2mmr .in today's time no internet for 3/4 days affects your work so badly even before some days I HD faced same problem ...very very poor service...highly disappointed
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Curious Engineer (@arpan_koiraa) reported@JioCare @JioCare I am still waiting for my AirFiber relocation (Cease Order: CO0001T5AF2D). I paid ₹1200 on June 26, yet no technician has visited my location. My service is suspended and my work is suffering. Please provide an immediate resolution.
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மோகன்ராஜ் (@dhivmohan) reportedI raised complaint "engineer collected extra money" on 29/April SR raised - no resolution send mail - no resolution send escalation mail- no resolution visit branch two times - no resolution send message thro X page - no resolution what to do.. @JioCare
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nagmani yadav (yaduvanshi) (@Nagmani76696710) reported@JioCare Very worst service
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Arun Kumar Mohanty(ଅରୁଣ) (@arun7690) reported@JioCare Honestly, Jio and its service are terrible. Why does the company even employ you? It has been five days since I reported my issue, yet you people are unable to resolve it.
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therealprofessor 🇮🇳 (@gokhale_dr) reportedBeen a @reliancejio customer since launch..Installed @JioFinance1 app with enthusiasm only to experience poor experience while buying and PAN verification
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio If this issue is not resolved immediately, I will be compelled to pursue the matter further through consumer grievance forums and other appropriate authorities (8/9)
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kartikesh gupta (@kartikesh_) reported@JioCare Jiofiber service default detected on 30/6/26 at 10 am. raised a service request - SR000039THUD. request was put on hold > 1day. no visit since last 24 hours. Called customer care thrice. Its still un resolved. Fixed Line Number:* 07662325103 Registered mobile no. 7000958179
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Curious Engineer (@arpan_koiraa) reported@JioCare @JioCare I am still waiting for my AirFiber relocation (Cease Order: CO0001T5AF2D). I paid ₹1200 on June 26, yet no technician has visited my location. My service is suspended and my work is suffering. Please provide an immediate resolution.
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Manoj Kumar (@manojexecutive) reported@JioCare It’s been 12 days now. Payment taken but no service. No installation. The people at jio Whitefield Bangalore Verma, Pawan in sales are having no words. +91 82178 49367, 93640 89561
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Piyush singh (@Piyushs57692885) reported@JioCare @JioCare it's been more than 10 days not received the refund . Don't give me any stupid reply that it's in progress i want to know what is the refund amount not the status
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Er.Balraj Dhingra (@BalrajDhingra2) reported@JioCare Already DM you on private chat , I hope you will resolve this problem because I have DM you my details so many times but not a single time I received any satisfactory results.
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Himanshu Upadhyay (@021000) reported@JioCare where is the solution? I have given you the details!
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jyoti pal (@jyotipal0129) reported@JioCare I check in the app no engineer has assigned yet . If its not resolved by EOD i will cancel the connection
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Habeeth (@habeeth_) reportedIs anyone actually working at @JioCare? Internet has been completely down since yesterday morning. No customer support, no updates, just a broken app telling me to wait hours. I expect a refund for remaining days of 6 months recharge. 😡 @reliancejio +9144314377**
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VIJJAY (@TVijjay) reported@JioCare I have recharged 500 for 28 days pack with 14 ott platform facilities but now I am not availed these ott app I have spoken 3 times customer care advisor but not getting solution yet
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மோகன்ராஜ் (@dhivmohan) reported@JioCare What is update, it is already few months from the incident
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Abhi (@abishekdas5) reportedPathetic service from @JioCare @reliancejio ! Requested #JioFiber relocation 4 days ago. No updates, calls/emails ignored. My work is getting heavily impacted due to this delay. Resolve this immediately or I am moving to another service provider. Request ID: LR000015TFDY
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मुंशी जी™ (@munshi_jee) reported@RajaJi30821441 @JioCare Last resort is consumer court becoz they've deaf to customer complaints
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Sachida Nanda Dash (@dash_nanda) reported@JioCare It's now been more than 8–9 days since I booked my Jio AirFiber installation, and no one has provided a clear timeline or resolution. Could you please share the expected TAT for completing the installation? If there is any issue causing the delay, kindly inform me .
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Vasu Choutapelly (@VasundharCH) reported. I will disconnect my JioFiber connection and switch to another provider. I request an immediate resolution instead of repeatedly closing my complaints without fixing the issue. #JioFiber #JioCare #CustomerServce
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Siddharth Singh ® (@anu06sid) reported@JioCare @reliancejio Please, let me know by what time will I receive my amount Rs.1200 for cancellation of "service request for installation of lead LR00001E2R3P".