Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 14: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, New Delhi, Bengaluru, Guwahati, Dimāpur, Kolkata, Bhopal, Patna, Chhindwāra, Chennai, Ranchi, Coimbatore, Nagpur, Pune, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 27 minutes ago |
|
New Delhi
|
Internet | 28 minutes ago |
|
Bengaluru
|
Internet | 41 minutes ago |
|
Guwahati
|
Internet | 51 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Dimāpur
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjeev Nema (@Sanju_nema) reported@JioCare Very poor service from jio they have rescheduled three times engineer visiting no-one came endless wating
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Hardik C. Patel (@hardik_c_patel) reported@JioCare Technicians never pick up calls. Last tech told it was whole area issue and will get fixed in 48 hours which never happened.
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Arpit Agarwal (@sercestix) reported@JioCare I don't have engineering number, i have called him from my jio, so jio service directly connected me with him, his name is mentioned in screenshot!
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Santosh Mali (@maligujrati) reportedHey @jiocare you don’t care about your customer it’s proven . It’s not yet solved again an engineer came and was unable to anything network team is not responding … I quit please stop my connection and take back your device #jioairfiber
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CryptoSps (@abhay2298) reported@JioCare @reliancejio I’ve been using Jio AirFiber since March 2025, but the billing issues over the last 2 months are frustrating. My regular bill is ₹706. May was ₹909 (Paid), now June shows ₹1208—that's ₹500 extra! (1/2)
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Jhamak sirwal (@Itsjhamak) reported@JioCare My installation ia pending for almost 10day after all the payment, please help or give me refund. The vendor is fraud.
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Dipjyoti BORAH (@Dipjyoti_X) reported@JioCare Stop pasting the same old tweet. Do you have any solution? What is the use of this service if we can't access it when we need it the most? Do you really think this will solve the issue by 19 July or before?
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मैनेजर साहेब (@VermaSahebji) reported@reliancejio @jio_fiber can you tell me how to call customer care I tried last one hours and unable to connect your people they hold call and disconnect Very very pathetic and worst service @JioCare
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karun nair (@karunnair422987) reported@JioCare This is the worst service experience I have had with Jio. Every team that visits simply transfers the issue to another team instead of resolving it. This lack of coordination and accountability is completely unacceptable.
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Dipjyoti BORAH (@Dipjyoti_X) reported@JioCare Stop pasting the same old tweet. Do you have any solution? What is the use of this service if we can't access it when we need it the most? Do you really think this will solve the issue by 19 July?
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DHARMENDRA SHARMA (@right25_sharma) reported@JioCare Since Nov 2025: SR00002RUOE1 SR000033ZJK1 SR000037II67 Multiple assurances of resolution within 7–15 days. Complaints closed, issue still unresolved. I have call recordings of these commitments. Need action, not assurances.
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Puja (@pujabsinha) reported@LalitVasanth @JioCare This is a big issue !!
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Indrajeet Choudhari (@IndrajeetGamer) reportedOne of the most worst network is now @reliancejio @JioCare what is wrong with you before I recharge my phone always show 5g network and after recharge it shows 4g wtf is this
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Chetan Jain (@CAChetanBohara) reported@reliancejio @JioCare wrost experience while calling to customer care on 199 or 198 there is no option to connect with human and only Ai is answering Arey bhai ai se nhi hoga
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Tanya Pratap (@prataptanya) reported@ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.
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Pranshu Nema (@nema_pranshu_cs) reported@JioCare @Sanju_nema Worst services by jio… no resolve in time @jagograhakjago please see to it.. They also charge for the days there is disruption. Every time new network is installed in the area they mess up with existing connections.
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Ved_Shandilya🇮🇳 (@ManWith_Scalpel) reportedHey @JioCare from last 15 days I am trying to book a air fiber connection but you agent saying that sir wait for 2 or 3 days we have no equipments what kind of service you guys are giving
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Sumit Verma (@SumitVe99567386) reported@JioCare @JioCare @reliancejio Stop rescheduling my service request repeatedly without resolving the issue. Multiple appointments have been missed with zero accountability. Fix it immediately instead of sending automated replies. #JioFiber #PoorService
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@TuL SiNgH (@AtulRajSingh) reported@JioCare Service have been restored
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Swastik (@srst784) reported@adit_8981 @JioCare I'm having the same issue, did it get resolved for you?
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Jasvinder kayat (@Jasvinderkayat) reported@JioCare Hi Team, my jio set top box is not working. Need your help.
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Sandeep Tekriwal (@Tekriwalsandeep) reported@JioCare O boy entire area RB memorial hospital lehariyasarai darbhanga entire road building every where network it’s just on 2g worst means worst … Why jio why airtel ? China ki company aa jaye wo zyada acha hai ..Indian company chor hai
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Chandroday Singh (@chandrodaysing3) reported@JioCare I to simply raise a technician visit request to get my jiofiber router working. Can’t seem to do through 1800 896 9999 as it redirects me to Myjio. Can’t seem to do through My jio as it redirects me to this number. Please just need to raise a service request
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Sanjeev Baliga (@sanjeevbaliga) reportedSwitching from @airtelindia to @reliancejio after years of loyalty. Weeks of unresolved issues, broken promises, and zero support. Airtel clearly doesn't care about its customers anymore. Time to move on. #Airtel #Jio
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Hanu Thellapandla (@hanshu_143) reportedIt's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare
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neeraj (@nnkulshrestha) reported@reliancejio @JioCare I am extremely concerned as my recharge for the last seven days still hasn’t been updated, and I have not received a refund either. This situation is becoming increasingly frustrating, and I urgently need a resolution.
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Piyush singh (@Piyushs57692885) reported@JioCare Pawan I don't find your response satisfactory so I no longer want any wifi connection from @JioCare if your installation process is that stupid don't know what will happen after installation @TRAI
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Aditya Singhai 🇮🇳 (@AdityaSinghai17) reported@JioCare Can you please help with my request, or is your support no different from the field team? No one has contacted me since morning despite multiple follow-ups. Extremely disappointing. Please resolve this today.
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Ajay Nagotha (@Ajay_Nagotha) reported@JioCare Extremely disappointed with Jio AirFiber. As a 100 Mbps subscriber, I'm getting only 10–20 Mbps every day for the last 10–12 days. Daily complaints get the same response: "outage" and a new timeline, but no actual fix. Paying for 100 Mbps regularly.
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SAURABH GADHOK (@SGADHOK03) reported@JioCare NO SOLUTION AGAIN, no visit , no call ,