Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Guwahati, Chhindwāra, Pune, Hyderabad, Kawardha, Ludhiāna, Delhi, New Delhi, Ranchi, Mumbai, Sūrat, Dhanbād, Jaipur, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh
|
Internet | 54 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Pune
|
2 hours ago | |
|
Hyderabad
|
Internet | 3 hours ago |
|
Kawardha
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deepu (@tyagi_71002) reported@JioCare My customer calls are being disconnected in between and I am being scolded for this
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SaiKrishna (@sai_krishnna) reported@JioCare @jagograhakjago Kindly help me resolve this refund issue. I have been following up for the past three months, but the @JioCare team continues to provide only generic, automated responses instead of a resolution. I request your intervention to help process my refund early.
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ً (@roy_shivam_18) reported@JioCare when are you gonna solve this network problem, 🤔
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J M Singh (@erjmsingh) reported@JioCare I would like to inform you that address in bill is not correct. The person who came to install, had mentioned wrong address i.e flat no D402, while correct address is D401. D402is complaint me for the issue. Kindly correct it or I will deactivate.
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Jay Raghuvanshi (@JayRaghuvanshi2) reported@JioCare Worst customer service ever. No internet for 3 days, no proper support, only automated replies. Is this how Jio treats its customers? Resolve my issue today. Request ID: SR00002N5066. #Noida #JioFiber #WorstService
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Manish Khandelwal (@ManishK46113331) reported@JioCare waiting for a response and resolution
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ksh!t!z.. (@kshtizmishra143) reported@JioCare Yes this is what exactly and clearly I’ve mentioned above that it’s a fake remark no one came to visit and issue is still the same..fisrt of all kindly arrange my call with any senior authority or concern person now. Coz now it’s unbearable. I’ve tolerated enough.
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Pranjal Jain (@mpranjaljain) reported@JioCare I don't understand why you guys keep giving me copy paste SOP answers. Why you don't speak to actual technicians when they themselves said that the ticket is not their priority even after 6 days of follow up. I raised a consumer forum complaint docket number: 9869500.
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Rahul pandey (@Mrahulpandey) reported@irealrajkumar @JioCare Never give advance more than 100 rs.
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Sriya Sinha | Arichain | (@SSinha1026) reported@reliancejio @JioCare @JioCare Please fix your customer service helpline. The AI chatbot you are currently using is completely unhelpful and generating incorrect responses. Kindly replace it with a human agent."
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a creAAtures love! (@ivinay13) reported@reliancejio @JioCare Oh Lanjodka,,,,,,, Year's pass avthunnay network problem matram solve cheyyatlehh, Every 6-10 month's ki plan rates matram bane increase chestunnav Network issue solve chey Locality : ( Suraram, Shankarampet-Chegunta, Medak 502255) Translate & READ
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Prabu Rajan (@prabu10rajan) reported@JioCare @JioCare can we stop with this generic response bs? It’s now the 4th day without broadband service, there has been no contact or resolutions from any of you. What even is the issue? Why the delay? When the heck would this be resolved?
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अनूप कुमार सिंह गौर (@AnoopSingh1987) reported@JioCare Despite DM, no resolution provided
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Job Zachariah (@jobzachariah) reported@SubratM64916501 @JioCare The Jio service, after installation, is poor.
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shashank pareek (@shashank_par24) reported@JioCare Hi @JioCare till now my issue has not been resolved and SR has been closed from your end. Yesterday I raised a new SR and engineer was expected to come on today 5 aug. Which got scheduled automatically for tomorrow. I need visit today SR number :SR00003D6SY5
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ᔕᗩTᕼᗩᖇ❌ (@SatharKunhi) reported@JioCare Can you please share a number who I can call and make them understand my issue. Not a number where I will have to test my patience by pressing hundred numbers.
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Baadshah (@Ekshitpawar) reportedIn my area (Mumbai Dadar), Jio has the worst internet service... The internet connection goes down 15 times a month... Jio Fiber and their service are absolutely terrible. I would urge people not to use Jio's services. @reliancejio @JioCare @jio_fiber
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John Wick (@0x_jwick) reported@reliancejio @JioCare wifi down since two days.. there's no option to raise a service request other than your Ai slop replies and Automated IVR
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Andrei Voroshin (@Voroshin) reported@JioCare It's been 5 days since my connection is down and I have received no help from jio. The jio engineer put the request on hold without resolving it, the customer care then promised to assign different engineer and today the request is assigned to same engineer as before. Tired
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ADHOC Scientific PVT LTD (@AdhocPvt) reported@reliancejio @JioCare Still no update or resolution. It’s now been several days with zero connectivity and no clear communication from your side. This is becoming extremely frustrating. Please escalate and fix this ASAP. #Jio #JioFiber
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G R Sachdeva (@GRSachdeva3) reported@JioCare Connection not done yet pending since 6 days bad service reliance jio most inefficient company
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Upendra Choudhary (@UPENKUMAR4) reported@JioCare Repeated service interruptions on Jio AirFiber are unacceptable. Continuous connectivity issues are causing unnecessary inconvenience and raising serious concerns about service quality. I request an immediate investigation, a clear explanation, and a permanent fix.
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Avinash Rai (@vinashRai) reportedHave had horrible experience with @airtelindia in procuring SIM Cards that too for Corporate usage. Endless documents, employees not trained well, and no response even after almost 1 month of requesting. How's the experience with @reliancejio anyone?
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mandeep (@singh_mandeep1) reported@JioCare Still no resolution
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Tausif Ahmad (@Tausif_Ahmad_s) reportedI finally ported my Jio SIM to Airtel because Jio's network is very poor. @reliancejio @JioCare @airtelindia
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Siddharth (@siddyhere1) reportedMr Royston Antony 4 days Jio Fiber isn’t working. Poor customer service, keeps sending messages someone will come, how long to stay home? I am home since last 4 days. Students unable to study for #neet Request number SR00003D0F4X @TRAI #trai @reliancejio @JioCare
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Navratan Meena (@ernav_) reported@airtel_presence, please help me to opt out of the broadband connection @jiocare pls be on standby
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John Aravind (@JohnAravind6) reported@JioCare My issue was not understood. Pls check my message and resolve properly.
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Dindayal mundhra (@Dindayalmundhr1) reported@reliancejio network issue n recharge done but service not provided
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Amit Jaiswal (@AmitjaiswalNext) reported@JioCare No one contact me till date why? Your service is too poor