Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Haridwar, Ahmedabad, Mohali, Pune, Vadodara, Jaipur, Hyderabad, Patna, Ambāla, Sūrat, Bhubaneshwar, Chhindwāra, Dhanbād, Chandigarh, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 7 minutes ago |
|
Haridwar
|
Wi-fi | 17 minutes ago |
|
Ahmedabad
|
Internet | 24 minutes ago |
|
Mohali
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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What's in a name (@saurabhaman5551) reported@JioCare @JioCare what's the status? How long are you going to take? It's been more than an hour. Your customer service number doesn't connect me with an actual human.
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nick (@Nick_N_Shah) reported@JioCare Sweety, this lines I have heard many times in 2+ months. I need my refund, my money back in my account by TODAY to help me for emergency. Pls enough of update soon, had enough. Read my DM which proves that last week bank detail request was just to fool me with no transfer refund.
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Dr. Kiran Sangani (@kiransangani) reported@JioCare Jiofiber not working in our building since last 6 days. Engineer says fault in outdoor wire, but doesn't know where. Jio Box and wire on terrace needs to be changed. Nobody responding. All residents in building affected. Pathetic
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Dharmesh Prajapati (@guru_dp) reported@JioCare Here's a polished, firm version: For how much longer? It's been more than a month already, and I genuinely feel let down. I chose Jio because I believed it had one of the best network support teams, but based on my experience so far, I'm beginning to feel I was mistaken.
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Saikat Chakraborrty (@csaikat22) reported@JioCare No DM. No point. Just take action. And reopen the complaint because it’s not been solved.
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Pav Lover (@pav_misaal) reported@JioCare @reliancejio plz i need help and been trying to contact u guys but no reply, i recharged for a prepaid sim but i am not seeing the bill as downloadable pdf
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare Yes you have provided the resolution that to restart the router but how many time to restart it in a day of 24x7 only do on and off the it. When the full area there is connectivity issue in mobile and airfiber the how restarting will work.
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Saumya Agarwal (@SaumyaFineTech) reported@excitel_rocks no internet connectivity since 2 Pm. Tweeting from ****** mobile data. Resolution window of 4 hours lapsed long ago. NO RESOLUTION. PLEASE HEP Shall I switch to @JioCare
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Sanket Aagte (@AagteSanket) reportedI ordered sim card online paid 299. NO00015HWWMF now i don’t need the card. I called the customer care many times it was urgent so i baught from store. I need refund its still under verification. Give me refund asap. No one picks call. @reliancejio @JioCare @reliancegroup
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Vishal ©️ (@vishalmalavya) reported@JioCare Already have your simcard as primary but even Jio has issue in vapi region due to heavy rain and network is slow... However Airtel and VI yet to establish Data services.
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Dharmesh Prajapati (@guru_dp) reported@JioCare It's like I feel cheated now you take alternate number and don't even call as usual then why you take? It seems me as a customer has been taken for granted Since last 2 days there was water logging near my house and the internet was in very bad shape as usual from jio
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swagatam kalita (@KalitaSwagatam) reportedDear @JioCare, residents of Khaigarh, Raha, Assam (PIN 782103) have been facing extremely poor network for years. During every 15-60 minute power cut, the mobile signal disappears completely and Jio AirFiber shows "Connected without internet" @TRAI
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Mr. Bhatt (@_PankajBhatt) reported@reliancejio @JioCare - what is the use of having a #JioFiber internet connection of it becomes as slow as a 90s Dial-up internet connection? We see blazing fast speed during day and then at 7 PM the speed goes from 100mbps to < 10mbps. Scale the network please.
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Dipu M Desai ( I am Hindu.) (@dipumdesai) reported@JioCare ,@YonoSbi76481 @amazonIN had refund issues with jio 340days no solution sweet stupid ans. issue with SBI UPI more then 390days never got replay nore refund . With Amazon instant replay action taken yes had to call 2nd time but refund got it in next 4hrs. Think
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Abhishek koserwal (@akoserwal) reported@JioCare, my JioFiber internet connection has been down for 9 days. Kindly solve it asap
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Abhisshek (@Abhieshekloni) reported@JioCare poor indoor coverage issue, tried calling across multiple times in a day, pls solve this asap
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PRAVEEN SHARMA (@Praveen_sharma3) reportedVery bad internet service in my area too slow it been 2 month I am facing this problem. @JioCare Location 27.3968032, 74.9138504
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NameLess (@BuntySoumya) reported@Airtel_Presence Account No - 1 - 5820003574364. Kindly take disconnection request. Terrible network and hopeless customer care. Will switch to @reliancejio
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Abhishek Pandey (@pabhishek461) reported@JioCare bad internet speed 😡
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bikash goswami (@imbikashgoswami) reported@JioCare this kind of internet service from jio is not expected, I called two times from morning but nothing changed, bsnl 4g is much faster from your 5g, Have a look into it. From last two days I am experiencing it.
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Amanpreet Singh (@1amanpreetsingh) reportedDear @JioCare, I don’t expect perfection—I expect the service I paid for. A 100 Mbps connection shouldn’t deliver 2–22 Mbps for days. Please stop sending generic replies and provide a permanent solution. Jio AirFiber: 011-35924458. #CustomerFirst #JioAirFiber
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What's in a name (@saurabhaman5551) reported@JioCare @JioCare This is the worst customer service ever. How do you know that there is no issue? What did you check? Why do you think I have been pursuing you guys for a week. I'm done with you. If you have some dignity left, send someone to my home and I will show him the issue.
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nick (@Nick_N_Shah) reported@JioCare Sweety, this lines I have heard many times in 2+ months, need my refund, my money back in my account by TODAY to help me 4 emergency. Enough of update soon, had enough. Read my DM which proves that last week bank detail request was just 2 fool me with no transfer refund.
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Vinod Rao (सच के साथ) (@VinodKu00243850) reported@reliancejio @jio network full problem
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The Chess Fan (@Harryputtar98) reportedAbsolute **** service for long time customer from @reliancejio fiber. Qt every Friday they disconnect my unlimited yearly plan only to resume from Monday. Absolute robbery, I want to figure out how to register a complaint now in consumer care against them at this point.
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डॉक्टर चैन सिंह ब्रज वासी (@singh_vet) reportedDon't invest your money in jio air fiber ,jio provide very bad inetrnet connectivity @JioCare @reliancejio @jio_fiber
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अंकुर सिंह (@singhankur_) reported@JioCare Day has passed, and still no engineer has visited. This is level of service you provide after taking payment for an annual plan? Every time customer has to follow up while your team fails to act. If this is how you treat your customers process my refund immediately. @JioCare #CJP
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villain 😶 (@vishwaprab74822) reported@JioCare Do you ever take action on customer complaints, or is your only job to make a fool of your customers?
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Shlok Singh (@shhhlokkk) reported@JioCare That's not a solution. Spotify is one of the world's most popular music apps, and not having it on your platform is a huge disappointment. Please stop sending the same copy-paste replies and actually work on bringing Spotify to the Jio Store.
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villain 😶 (@vishwaprab74822) reportedYour customer service is absolutely pathetic. You charge premium prices but completely disappear when customers need support. Unacceptable service, endless delays, and zero accountability. Do better. @JioCare #JioAirFiber #PoorCustomerService