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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Indore, Delhi, Bhubaneshwar, Pune, Aurangabad, Chennai, Chhindwāra, Khurda, Hyderabad, Mumbai, Vasco da Gama, Coimbatore, Vadodara, Kolhāpur, and Nagpur.

CityProblem TypeReport Time
Visakhapatnam Internet 5 minutes ago
Indore Internet 2 hours ago
Indore Internet 2 hours ago
Delhi Internet 2 hours ago
Bhubaneshwar Wi-fi 3 hours ago
Pune Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @JioCare @reliancejio Your new order has no payment/transaction details in the invoice. I never placed or authorized this order. My original order was cancelled, so explain how this new order was created and where my payment went. This needs immediate investigation and refund.

  • iRajuSingh_
    Raju Singh (@iRajuSingh_) reported

    @JioCare When you are planning to fix this issue permanently

  • ev_mobility
    Sanjay Srivastava (@ev_mobility) reported

    @JioCare When will the issue be resolved? Earlier too had to wait many days before any resolution came. @TRAI @MIB_India

  • dubeymaheep
    MहीP Duबे (@dubeymaheep) reported

    @JioCare For now the disconnection issue has been resolved but this dosconnection has been occurred on daily basis. App doesn't files complaint for outside outage issues. Whon to connect??? My wifi is used to monitor 24by7 patient

  • elephantoooo
    Ganesh Acharya (@elephantoooo) reported

    @reliancejio first u people asked us to recharge with unlimited 5g packages and now there is no 5g network available in most of the places.. cheaters u are

  • milan_dharamshi
    Milan Dharamshi (@milan_dharamshi) reported

    @JioCare @reliancejio I am trying to connect your helpline , no human is picking , I am chatting through app , your automation not taking complain, every month out Net get disconnect for 3 4 days and no one respond , there is no after sale service no one is here to listen

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare I have been keeping patience since yesterday but no resolution till now @JioCare

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    @JioCare ******* your limited network coverage area excuse 🖕 If someone is complaining from 30 December 2025 and today is 10 august 2026 is it possible to justify this inconveniences tell me

  • YadavSrikant
    Srikant Yadav (@YadavSrikant) reported

    @JioCare Hi Jio Team, I made the payment for my Jio connection on 1st August, but the installation is still pending. This delay is seriously impacting my WFH and work commitments. Please treat this as an urgent escalation and arrange installation immediately.

  • mithleshsharma
    Mithlesh R 🇮🇳 (@mithleshsharma) reported

    @varunvyasiteng @JioCare Same issue. No response from JIO Guys, what is the ETA?? When I can expect the refund. You can't keep money without providing the services

  • helal_jasim
    Jasim Helal (@helal_jasim) reported

    @JioCare @reliancejio Residents in the region of Village: Parash District: Kaushambi, including myself, are facing poor or no network coverage, weak signal strength since long. I kindly request to look into the matter at the earliest and take steps to improve network coverage.

  • Harish__75
    Harish Bhargav (@Harish__75) reported

    @JioCare The problem has still not been resolved, what process has been followed, no contact has been made with any of your associates yet, Sawariya Seth Mandhphiya is a religious place, people are facing a lot of inconvenience here, please solve the problem.

  • DipanshuTrive10
    Dipanshu Trivedi (@DipanshuTrive10) reported

    @JioCare How many times should I send my location? You guys always bring up the same old conversation, just change your name, but still haven't solved the problem... Location-My Address - Village-Rohila, po-Basara, Block-Maholi, District- Sitapur, Uttar Pradesh (East) Pin Code-261141

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare How am I going to work with mobile data and how long Issue is not getting resolved @JioCare

  • rushi_sh
    Rushikesh Shah (@rushi_sh) reported

    @JioCare There has been no update yet, can someone please help on it.

  • arunkaw
    Arun Kaw ●अरुण काव● (@arunkaw) reported

    @JioCare @JioCare escalate this issue to Mukesh Ambani

  • veerathegame
    வீரபிரகாஷ் (@veerathegame) reported

    @JioCare I got a message from Jio as my Service Request is processed. But nothing processed yet. Instead of messaging and replying in twitter, try to act and fix the issue. Worst experience ever @JioCare @reliancejio

  • ebenezar20
    Stanley Ebenezar (@ebenezar20) reported

    @reliancejio @RelianceJioCare How long are customers expected to wait without a clear resolution? Will this actually be resolved, and when can I expect my internet back? Please provide a realistic restoration time instead of continuously extending the ETA. #JioFiber #JioCare

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare It has been 2 days now no resolution @JioCare

  • ebenezar20
    Stanley Ebenezar (@ebenezar20) reported

    Here’s a personal, frustrated-but-professional version: > @reliancejio @reliancejiocare Since Saturday, my JioFiber has been down. The restoration time keeps increasing, and now the app says “The restoration is taking longer than expected.”

  • GauravRathod01
    Gaurav Rathod (@GauravRathod01) reported

    Complaining since 25 July, It's 10th August, you guys are keep asking same question and closing complaint by yourself, The data speed is extremely poor at same location, can't you send just one emloyee and fix it out ? @JioCare

  • devanandpr
    Devanand PR (@devanandpr) reported

    @RelianceJioCare @reliancejio Existing customer looking for New connection. I have made multiple requests with your website to get a new AirFiber connection at Porvorim, Goa - 403521 but no response yet. #CustomerServiceFail

  • AnjaniK55765459
    A.Kumar (@AnjaniK55765459) reported

    @JioCare Why isn't there a problem elsewhere? Everything regarding the details you sent is correct on our end.

  • chaitanyapusala
    Chaitanya (@chaitanyapusala) reported

    @JioCare i didn't get any resolution. this is pathetic service. Shame on jio

  • Abhijitkarihm
    Abhijit (@Abhijitkarihm) reported

    @reliancejio @JioCare when will my internet issue going to be solved?????

  • kathuria_deep
    Gagan Deep Kathuria (@kathuria_deep) reported

    My number is 9660845274 Where is jio network @reliancejio

  • Dhruva_wani_17
    Dhruva Wani (@Dhruva_wani_17) reported

    @JioCare @JioCare still the issue has not been solved

  • saigo9639
    Saigopal S Shenoi (@saigo9639) reported

    @JioCare whats the use of boasting customer care support when i havent got any response for my complaint raised right in the middle of the city.?This complaint is a repeated one, last time too same issue happened you guys came and confirmed that it was a your fault. Check DM

  • ARSaiyad
    Er AR Saiyad 🇮🇳 (@ARSaiyad) reported

    @JioCare 4 days ago, your team said they were “already working on my concern.” Since then — NO call, NO technician visit, NO update and NO resolution.

  • NikhilK82488313
    Nikhil Kumar (@NikhilK82488313) reported

    @JioCare Issue Unresolved,engineer has not yet reached