Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Hyderabad, Durgapur, Kolkata, Mohali, Sūrat, Bhopal, New Delhi, Thiruvananthapuram, Delhi, Chennai, Chhindwāra, Varanasi, Shiliguri, and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Phone | 4 hours ago |
|
Hyderabad
|
Internet | 5 hours ago |
|
Durgapur
|
8 hours ago | |
|
Kolkata
|
Internet | 8 hours ago |
|
Mohali
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from
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Anil Yadav (@nieal_8737) reported@reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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aaaa... (@adiverma1234) reported@JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst
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Ajay Koul (@ajaykoul43) reported@JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Rohit Patil (@rohitd0345) reported@reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Dhriti (@dhritiawakened) reportedIt's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.
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நீலன் கோவை (@NeelanKovai) reported@JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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WildBwoy (@WildBwoy) reported@JioCare Responded you back , please have this fix on priority, its been weeks facing the issue
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ट्रम्प शर्मा (@SOXL007US) reported@JioCare worst WiFi service Switch to @Airtel India for best experience l
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Burnol (@BiltuMo08084132) reported@reliancejio Fix your data problem otherwise I port airtel
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Irfan Baig (@pirfabaig) reported@reliancejio SIM requested on 14 Jun and still not delivered. I got a delivery message but the delivery person says he won’t come. Jio branch refuses to help because it was bought online.customer care gave wrong information. This is careless and unprofessional -resolve or refund.
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Virendra Rakesh (@RakeshVirendra) reported@JioCare Its your job to call the customer and confirm the appointment, and why no one visited today
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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Karthik (@John_Karthik) reported@JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.
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Arvind Kumar Gupta (@ArvindKumarGup3) reported@JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI