Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Vadodara, Chhindwāra, Chennai, Kolkata, Trichūr, Guwahati, Yamunānagar, Pune, Kharagpur, Bengaluru, Mumbai, Guntur, Bhubaneshwar, and Dehra Dūn.

City	Problem Type	Report Time
Delhi	Internet	32 minutes ago
Vadodara	Internet	37 minutes ago
Chhindwāra	Internet	49 minutes ago
Chennai	Internet	1 hour ago
Delhi	Internet	2 hours ago
Chhindwāra	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Sheoran (@_amit_sheoran) reported 2 minutes ago

  Hi @JioCare JioFiber has been down in Pilani (333031, Jhunjhunu) since 20th April. No proper resolution yet, only repeated delay messages. This is unacceptable. Fix this ASAP.

• 
  Ashutosh Kumar (@ashu_k7) reported 3 minutes ago

  @JioCare my number is saying its not registered on network. Even after trying everything it is not getting sorted.

• 
  Shradha Dip (@ShradhaDiph28q) reported 3 minutes ago

  @JioCare Its almost a month since i have raised this issue , should a wait for the aniversary of this issue? I have already given all my details, everything is digitalised then where is the delay? If you are not going to refund please let me know

• 
  ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported 3 minutes ago

  @JioCare @reliancejio Dear sir mere jio fiber not use validity extant Please help me

• 
  purushottam kumar (@puru1650) reported 7 minutes ago

  @JioCare We r living in village and no house number is there Jio number 9259216503 Village -nidhaula badi haveli budhansi Near ramlila maidan Aligarh Pin code 202125 Alternate number 9870955006 Netowk prolblem is pf whole village There ia tower also in my village but poor service

• 
  Pramukh Medi (@medipramuk) reported 8 minutes ago

  @Airtel_Presence @airtelindia Such a Bad service, No Human support as well! Your fall as a company is real! @reliancejio I am opting in your Services!

• 
  Aaditya Gupta (@Aaditya89868097) reported 10 minutes ago

  @JioCare Worst service and customer care possible been trying to reach these retards for a week via multiple ways but these stupid people aren't responding to a single query u can't call customer care and now there is a temporary network congestion for a week nice 24/7 assit

• 
  Vincent (@Dumplings4u) reported 11 minutes ago

  @JioCare My Jio AirFiber installation is delayed beyond the scheduled time (Order No: NO0001CYEHA2). No technician has visited yet. This is unacceptable. Kindly install immediately or cancel and initiate full refund. Urgent action needed.

• 
  Maheshkumar (@maheshrpm) reported 13 minutes ago

  @reliancejio applied for new sim card on 18/04. still not delivered. spoke with customer care 3 times and every time they keep saying "it will be delivered by today". but NO USE!.

• 
  Pranay (@pranaydel) reported 19 minutes ago

  @JioCare It's been another 24 hours and still no effort has been made to contact me or get the issue fixed.

• 
  Siva 🇮🇳 (@SIVA_S_PANDIAN) reported 19 minutes ago

  @reliancejio Ordered new physical sim and paid for a recharge. Not delivered. Useless customer care service. No proper answers

• 
  Sandeep Dhawan (@itsdhawan) reported 22 minutes ago

  @JioCare @reliancejio I am not getting 5g in your router. Both bands just show 2.4ghz. Had registered complaint 3 days back & was promised an engineer visit which never happened. Called your customer care again & phone was disconnected on my face. Is this how you treat customers?

• 
  Vincent (@Dumplings4u) reported 25 minutes ago

  What's ambani doing eating all that money if he can't treat his employees better and there is a shortage of employees as well i don't blame you guys (employees) at all it's the billionaires who can't handle one business but keep launching multiple due to greed @JioCare

• 
  Manish Kumar (मनीष कुमार) (@ManishAzadIN) reported 26 minutes ago

  @SamsungIndia @JioCare, I am unable to connect to the 5G network on my Samsung Galaxy M35 5G despite all settings being correct (5G Preferred, Battery Saving Off, Location On). The phone stays on LTE/LTE+ only. Please resolve this issue as soon as possible. #SamsungGalaxyM35

• 
  RÉxoz Z (@ZRexoz48715) reported 31 minutes ago

  Dear @JioCare, is this a telecom service or a daily harassment subscription? I haven’t recharged for months—on purpose—yet your team calls like I forgot my own choices. When I ask to stop, I get told to switch my SIM? Oh, trust me, that’s sounding more tempting by the minute.stop

• 
  Ajay Kumar (@7a183a2abe63461) reported 31 minutes ago

  @jio_fiber @JioCare @reliancejio Dear Fiber team, I have booked a jio fiber connection but due to the delay of installation and activation I want to cancel my connection request and I want my amount refunded. Herewith I am sharing booking request NO0001CLPEZE.

• 
  Manash Talukdar (@ManashTalukdar8) reported 33 minutes ago

  Everytime electricity get cut Jio network problem starts. From 5g to 4g and you can't even send a WhatsApp message. Many times i complain about this but no actions from Jio. They just ensure me that it's just a matter of time but nothing changes till now. @reliancejio @JioCare

• 
  MAJ RAJESH KUMAR (@rajrichardson) reported 33 minutes ago

  @JioCare Army officer getting harassed by Jio wifi. Already paid for the connection 10 days ago.Not recieved any appointment date and tech guys to fix wifi new connection.Still experiencing your pathetic services

• 
  Varsh (@Varshjain_1) reported 36 minutes ago

  @JioCare As per the Consumer Charter, you are supposed to confirm the timeline at the time of registering the complaint.

• 
  Umesh_Jagadal (@umeshjagadal) reported 37 minutes ago

  @JioCare This has become a trend from the last one month to open the ticket and close it after service resumes. One thing to note, everyday about 6 hrs the service is down and nobody cares find the root cause.

• 
  vishnu (@VishnuPrasad057) reported 40 minutes ago

  @JioCare is there any issue in cancellation also? I have raised an SR for cancellation and refund on 14th April and I was informed that the resolution will be before 21st Apr before 03:02 PM. but no feedback received. customer care also putting my call on hold and disconnecting. #jio

• 
  Ishan Dwivedi (@IshanDwive47259) reported 42 minutes ago

  @JioCare And for that very reason u need to open the suspended account , u should stop the service not suspend the whole account if someone forgets!!

• 
  Prasad Kamath (@prasadkamath) reported 43 minutes ago

  @JioCare I think no one is even interested to address my simple query which can easily be solved by a single phone call and it's not happened since almost 2 days now. Everyone of you are just writing back and forth instead of actually addressing my issue by reaching out to me..

• 
  MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported 44 minutes ago

  Jio service is worst fed up with my jio fiber service same problem in every 15days days no internet I request people please don't buy jio fiber services are worst @JioCare @reliancejio

• 
  Subbaraman T K (@sraman09) reported 52 minutes ago

  @reliancejio has no time to listen to our problems, redirecting you to the FAQ. But, it wants you spend minutes writing a feedback. But, this is our predicament across all type of services. Calling and getting response from helpline seems to be old relic. Customer, the king

• 
  Naresh Kumar (@NareshK78229616) reported 53 minutes ago

  @JioCare @reliancejio @DoT_India My Jio Fiber internet has been down since 17.04.2026. No resolution till date. Technician visited once but never returned, and repeated calls went unanswered. Another visit was assured, but no one came. appellate authority

• 
  Sanjeev Kumar Ghosh (@GhoshGhosh8) reported 54 minutes ago

  @JioCare How much time do you have any common sense how much does the broadband need now and you are making the customer fool

• 
  AJAY KUMAR (@KumarAjay_25) reported 56 minutes ago

  Dear Jio Customer Service Team @JioCare @reliancejio

• 
  Manish (@Manish158414) reported 57 minutes ago

  @reliancejio @JioCare @consumerforum_ I am extremely frustrated with your service in my bill unnecessary they have added 1000 rupees for Netflix and prime which we haven't used we used only which was free . Your executive cut my phone in arrogance please revise my bill

• 
  Shailesh Dubey (@shaileshdubey18) reported 60 minutes ago

  @JioCare Very disappointed , still not attended to the issue