Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Guwahati, Rājkot, Bengaluru, Mumbai, Indore, Kolkata, Chennai, Raipur, Hyderabad, Hugli, Bhopal, Bhubaneshwar, Agra, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 3 minutes ago |
|
Guwahati
|
Wi-fi | 1 hour ago |
|
Rājkot
|
Phone | 2 hours ago |
|
Bengaluru
|
Total Blackout | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Rājkot
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Rahul deo (@Rahuldeodhn) reported@JioCare Not working
-
Himanshu Rathore (@Himansh13580778) reported@JioCare Am facing this issue on every device and on every website or application. I have raised the issue 7 times your are engineers are not able to identify the issues even they have seen the issue happening in front of themselves
-
Santosh Natekar (@SantoshJN) reported@JioCare You have wrong information, In my building only I'm facing the issue, 3days back your engineer told me that the router is faulty and need to replace the same. Still no one came to replace it.
-
Ayush (@Ayushishm) reportedToday is the last day of my JioFiber subscription @reliancejio @JioCare. My JioFiber service request has been rescheduled again and again for the last 3 days. I’m going to tear apart my JioFiber box tomorrow and make sure that nobody around my home has a subscription. Request ID: SR00002KSNJM"
-
Antim Soni (@imeantim) reported@JioCare Pathetic service from Jio. Jio Fiber down since 30Hrs, no response even after repeated complaints. Customers deserve better than this negligence. Fix this NOW. @reliancejio
-
Toofan Ojha (@RealTofanOjha) reportedHello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.
-
J. Jackson (@jjjackjeba) reported@reliancejio Since March ticket is raised. But JIo team is not fixing the fiber issue. The ticket is also getting closed. DMing ghr registered mobile. Please take immediate action. If questions asked they ask to cancel the connection. Is it the service jio is running?#jiofiber
-
Arun Kumar (@Arunkumarpc5523) reported@JioCare You people doesn't have a sense to call back service
-
Chethan Rangaswamy (@ChethanRS) reported@Airtel_Presence What the hell is happening had raised a complaint for connectivity issue escalation team had called saying the issue was escalated for billing and international roam and also no mention of manager misbehaving also no one has called me for network issue time to move to @JioCare
-
Shreyans Jaiswal (@ShreyansJ26) reported@JioCare Jio’s modus operandi - call customer care, they take 30 mins to do whatever troubleshot & then try transfertech team who are mostly busy. If tech team is busy, the cust care can’t even raise SR. Even if you get SR raised after much of brain drain, it’s closed without resolution
-
anil kumar (@anilkumar3auc) reported@JioCare Yes, still facing the same issue. By the way service request closed from your end or service person end. He has done nothing in resolving the issue. Why your people are doing continuously like this
-
Hitesh (@_HitesHsharma_) reported@JioCare Dear shraddha it was told to me that it would take around max 7 days for refund after cancallation. So I think I had wait enough alredy kindly tell me the exact date or time when I would support to get the refund Pl.
-
Manu Singh (@ManuGiverespect) reported@JioCare @reliancejio for 7 times (approx 10 days) in a last 30 days my jio net was down and not working its a total **** I can't afford this type of service even though my all bills are paid on time. Please close my account I don't want to continue with such a pathetic service
-
Amrinder Singh (@Amrinde99569847) reported@JioCare How much time it will take to resolve the issue in west delhi uttam nagar area
-
NUSRAT NASEEM (@NUSRATNASEEM) reported@himanshu_17_10 @JioCare @reliancejio Company service engineer said to me worst Company h ap fas gye ho
-
Mathew Manuel (@Mattmannuel) reportedJio is not working since morning and we are getting automated messages where the time keeps changing. Called customer care and they do not have an update We need to know what is the actual issue and when it is going to be fixed @JioCare @reliancejio thisis extremely disappointing
-
KL Rahul (@kevalrahowl) reportedHey @tataplayfiber, what a terrible service you guys have, wifi is down from the last 2 days and after repeated complaints no concrete resolution from your end so far. I think it's better to switch to @JioCare or @airtelindia they would be happy to onboard us.
-
Sumanth (@SumanthProudInd) reported@JioCare If you are still extending this conversation after all these support DRAMA means you people are doing just passing time and expecting me to pay bill payments month over month even without providing service. If you want to talk call us on our registered mobile no. in our account.
-
AC Experts AATHREYAS (@RajanCoolAC) reported@reliancejio @jiocare This is atrocious.. Taking granted for 7 to 9 days time resolving the complaint is not acceptable. We are paying for every day service. SR000034J0C9 Scheduled appoint On 07-May-2026
-
Rishabh Ojha (@KungFooPandit) reported@JioCare And the link you posted is broken..
-
Kunal Singh (@KunalSi8062146) reportedJio team please check network issue net and calling esu hai @reliancejio @JioCare
-
Rohit (@Rohit40945716) reported@JioCare Extremely disappointed with Jio Fiber service. My relocation took 2 weeks with no updates, and support was unresponsive. Due to this delay, I had to recharge separately for 4 family members, causing extra expense. Request resolution with compensation. No: 4223174962
-
Naveen arora (@Naveen43431928) reported@JioCare Worst sarvice hai
-
Abhishek (@ohyeisabhii) reported@AmazonHelp @JioCare Major system glitch! My 2-year JioFiber Prime Lite offer accidentally linked to my Amazon BUSINESS account. Consumer telecom offers shouldn't link to B2B accounts! Support is pointing fingers at each other. Please escalate to tech to revoke/reset the link AS
-
Suraj Mishra (@SURAJARYAN501) reported@JioCare Pawan, you still haven’t understood the issue. Why are you wasting my time with copy-paste responses? I’ve already shared all the details.
-
Abhishek D Bhola (@abhishekdbhola) reported@JioCare your AI based fiber diagnosis is harrasment to the users no body is interested in your irritating music on voice calls without answers. Is there some way to complain for connectivity issues?? Why did you jump to ai when it was good to connect earlier?
-
Suraj Sharma (@suraj_sharma14) reported@JioCare @reliancejio The worst service provider of india. If you are not able to provide better services then shut down and do other work lol
-
Rahul Shankar (@RahulShank70780) reported@JioCare Extremely poor service. Paid ₹1200 for JioFiber relocation, slot booked for May 1, but no action taken till now. No updates, no installation, just delays. This is unacceptable. Please resolve immediately or initiate refund. Will escalate to consumer court if ignored.
-
Chiran (@chiranjivi_) reported@JioCare Please tell me by when I will receive the resolution.
-
Abhishek D Bhola (@abhishekdbhola) reported@JioCare Now again you are talking like AI. I mentioned already Fiber connectivity was the issue now your services seems bigger issue than that. Your hi-tech router is blinking red no connectivity. Hope it's clear to you now.