Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/21/2026 12:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Mysore, Mumbai, Bengaluru, Delhi, Chennai, Nashik, New Delhi, Sūrat, Patna, Guwahati, Jaipur, Kolkata, Cochin and Ahmedabad.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Internet
IndiaMysore Internet
IndiaPune Internet
IndiaPune Total Blackout
IndiaPune Internet
IndiaPune Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitM1347 Mohit Gyanchandani (@MohitM1347) reported

    The @reliancejio network is worsening day by day… I can’t even talk to anyone properly. The calls and Internet r next to Impossible to operate. Feeling sad to see the India’s Standard of calling and Internet connectivity is going down.

  • sahilkumarshaw sahil kumar shaw (@sahilkumarshaw) reported

    @reliancejio @JIOFIBER8 @pablochocobaar From 25th February I'm facing my internet issue. Whenever I call to the customer care they say that the issue is going to resolve within the next 24hrs. Today is 28th February and still I haven't got any resolution. CASE ID SR00001906YT

  • SamuelSonet Sonet Samuel (@SamuelSonet) reported

    @JioCare Hi there is a network issue in South Bombay (Mahim Area) unable to call and even 4G internet service is lagging kindly fix

  • ateeqtak Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, State of Jammu and Kashmīr

    @JioCare I would like to shut down my number completely without any issue, still waiting for the response not getting any updates on this from your side at all.

  • AnkitChaudhar10 Ankit Chaudhary (@AnkitChaudhar10) reported

    @airtelindia pathetic service - if electricity goes - your network too changing to @JioCare

  • DubeMadhukar Madhukar Dube (@DubeMadhukar) reported

    @reliancejio Please stop sending multiple text messages for same purpose. It is so annoying. If it continues, I will have to terminate services of my all four connections. We don't need to be reminded four times a day about renewal of plan.

  • Dulakhan77 Dula Khan SRK🛡️ (@Dulakhan77) reported

    @JioCare I hope you are trying to give us network facility 🙏

  • Rameshpareva ramesh.pareva (@Rameshpareva) reported

    @JioCare @JioCare Disastrous service . 24 hours no Wi-Fi . Simple Custmore service is not available. All channels are useless @reliancejio

  • Ashud2 Ashutosh Dwivedi (@Ashud2) reported

    @JioCare Your executive has visited at my home and taken the money and cancelled the order. How i get my money back ? Which store belongs to this executive ? How i will get my money back ? Either activate my SIM or return my money. I will take follow up till solution.

  • rs32084 rahul sharma (@rs32084) reported

    @reliancejio hello sir. I m facing constant speed and connectivity issue in jio broadband. Many times complains are raised but no action has been taken yet. If problem persists for more days then i have to explore other service providers like airtel @airtelindia

  • KAPILAG94133 KAPIL AGGARWAL (@KAPILAG94133) reported

    @JioCare very very bad response by jio

  • sonam6515 sonam kumar (@sonam6515) reported

    @JioCare Your service is very poor in kolkata. It has been 10 days not able to make calls and also not able to receive..atleast provide good service, for people. #hope you will do well.thanks

  • thariqueakbar Mohammed Tharique (@thariqueakbar) reported

    @JioCare My JIO sim is not working in international roaming. Your customer care is not reachable and no one answers to emails. Im absolutely helpless from 1 week without important OTP messages. Even Twitter DM no one responds. I recently ported from Vi to Jio and regret it now.

  • rupesh2510 rupesh ojha (@rupesh2510) reported

    @reliancejio i dont know what the wrong with you guys i am not getting calls and messages in my phone due to network issues can't connect with cx care as you guys shut that only robotics support is there @HMOIndia please recover @BSNLCorporate otherwise they will loot us please

  • rajeevranjan752 Vicky Singh (@rajeevranjan752) reported

    @JioCare When you people are not able solve the issue then people will cancel the subscription . From last 10 days I have raised request for Re-location several time but your team never able to short out the issue . It is the way you deal with customer .

  • KAPILAG94133 KAPIL AGGARWAL (@KAPILAG94133) reported

    @JioCare very very bad response by Jio

  • _Umar_7 Umar (@_Umar_7) reported

    @reliancejio I am switching to airtel... Pathetic service... And everytime i call your service center the lady says 24 hours. Its been a week already... 24 hours nai ho rahe poore😒

  • aayushlath1998 Aayush Lath (@aayushlath1998) reported

    @JioCare I got an alert saying engineer booked for tomorrow 5 pm , but why not today , I spoke to the engineer he said work is going on at Peddar Road since night, I went near the main box no one was there and nor any work has been done !! This is absolute shame ! Fix it now #JioFiber

  • thesecretmishra amit mishra (@thesecretmishra) reported

    Jio is looting my data everyday..Which other network is better...I want to port my number @JioCare

  • sahilkumarshaw sahil kumar shaw (@sahilkumarshaw) reported

    @JioCare Since last three days I'm listening this statement but I haven't got any resolution. I don't believe that today also i'll get the resolution.

  • amirtkhan9 Amir T Khan (@amirtkhan9) reported

    @JioCare @reliancejio Take this piece of crap raise a req for disconnection Thanks @Airtel_Presence

  • rakeshpatil_007 Rakesh Patil (@rakeshpatil_007) reported

    @JioCare Is there any possibility that your customer care people can call from their personal number for any query follow up?

  • VedantSanghavi Vedant Sanghavi (@VedantSanghavi) reported

    @JioCare Complain SR000191FNR, no technician has visited or called and now the complain is closed? How is this possible? What action have you taken to make sure that the connection is working, can you please explain! Just proves that the technician on field r not working to satisfaction

  • TheBfo Beyond The First Order(BFO) (@TheBfo) reported

    @reliancejio need to speak to a human, is there anyway to do that at all? Calling customer care centres is of no use as it’s just bots and voice.PLEASE HELP with a call back

  • aamirsalati Aamir Salati (@aamirsalati) reported

    @JioCare You are not getting my point! Would you extend my plan validity by the number of days the service was down? Kindly don’t reply with set template!

  • PG_PlatinumGold Puneet (@PG_PlatinumGold) reported

    @VodafoneGroup @vodafonein1 I am existing customer of Vodafone and your SIM delivery service is for new Customer. Please correct me, do I need to switch to @JioCare and apply for new Voda SIM cards or is there another way also for SIM Delivery for existing customers?

  • Ankita93652904 Ankita (@Ankita93652904) reported

    @JioCare Does it take so long for your concerned team to just check your database and generate my invoices????Do you guys understand what “urgent” means?I wanted my invoices urgently..i regret taking services from Jio..!! I had such a bad customer experience..i will escalate this further

  • navvu_mowa Cool_bro (@navvu_mowa) reported

    @reliancejio worst network in the world. Iam facing internet issue daily in the morning. Till now iam not getting the internet what is this . Iam getting 12kb 13kb. Iam facing this issue from almost 12days

  • iamami_d Amit Dhope (@iamami_d) reported

    WTF is wrong with your connection nowerdays @reliancejio !!!

  • gopi_nadar gopi arun nadar (@gopi_nadar) reported

    @reliancejio my number 9359396015 is not working after recharge of 179 Rs kindly check and confirm to restoration of the service really disappointed 😞