Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/26/2026 23:50

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Sūrat, Pune, Hyderabad, Mumbai, Bhopal, Nashik, Bhubaneshwar, Meerut, Imphal, Chennai, Dehra Dūn, Deoria, Patna and Bengaluru.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaSūrat Total Blackout
IndiaPune Internet
IndiaHyderabad Internet
IndiaMumbai Internet
IndiaSūrat Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abhinavkaistha abhinav (@abhinavkaistha) reported

    @reliancejio Jio network is too slow.. Not working for so many days.. Do something jio

  • SmotherWithKiss Gauraf' 💋💞 (@SmotherWithKiss) reported

    @reliancejio Guys pls help my net is not working properly since last many days. Videos r not playing.

  • cteetu इंस्पेक्टर वागले (@cteetu) reported

    @reliancejio @JioCare india's most slow and worst network no consumers care and only need profit #jio #DigitalIndia

  • Simerpr28044443 Simerpreet Singh (@Simerpr28044443) reported

    @JioCare I have mailed did whatsapp tried everything but problem not resolved My no-8287800761 internet is exhausted without using it and even getting update after 24 hrs where to get solution??

  • Simerpr28044443 Simerpreet Singh (@Simerpr28044443) reported

    @reliancejio why not listening problems not on customer helpline, not on online chat you are not able to resolve problems like modi u don’t listen just give problems. Where to contact you idiots

  • sultanhazari Sultan Hazari (@sultanhazari) reported

    @reliancejio worst 4g service ever..!! Going to port jio to Airtel @Airtel_Presence

  • ShashiSk607 Shashi _agasthya (@ShashiSk607) reported

    @JioCare internet very slow

  • YasirJamil14 Yasir Jamil (@YasirJamil14) reported

    @JioCare huge network issue at farsatar ballia Uttar Pradesh since 10days, please help.

  • NawalShakya Nawal Kishor (@NawalShakya) reported

    Dear @JioCare Network problem in sector -143, Noida ,UP

  • Harshit_Pajjuri HARSHIT (@Harshit_Pajjuri) reported

    @JioCare, please respond to your customers properly. After waiting for almost 3 weeks. I have gave up and decided to terminate my request even this is not happening properly hate the service 😡😡

  • Mr_Amit_Singh Amit Singh (@Mr_Amit_Singh) reported

    @reliancejio @JioCare just spoke to one of your customers care representative he was very rude need someone to talk with regarding the issue that we are facing please help us!! If you truly care for you le customers.. 🙄

  • blitznbliss Bharath V 🇮🇳 একলা বলো রে ।। (@blitznbliss) reported

    @ViCustomerCare You have no worthwhile option. Damn waste of time @ViCustomerCare @JioCare

  • rpdeepsnet RpDeepsNet (@rpdeepsnet) reported

    @JioCare - I have a JIO number and not latching to the network after a recharge as well. Can you help me with a reason . I am currently outside India but phone is in India.

  • NirmalDebNath8 Nirmal DebNath (@NirmalDebNath8) reported

    @JioCare I have been complaining since December 2019 almost more than 1 year till date still no improvement in internet speed thought network coverage is good. Paulpatty road silapathar opposite of sunshine nursery school. Pin-787059. Landmark- Santoshi Mata Mandir.

  • MdShafiya1 Md Shafiya (@MdShafiya1) reported

    Jio service was good at the first and slowly it started buffering and slowing down the speed some time it has full signal but the internet stop working so if that issue is not fixed then Jio will lose 13 coustemer and many in the future so fix and try to provide better @JioCare

  • Harshit_Pajjuri HARSHIT (@Harshit_Pajjuri) reported

    @JioCare Thanks a lot for responding. I would like to terminate my account with jio. Which was already done by jio. Now I would like to pick my device from my new address and not the old address, and refund my deposit amount. I know I will not be given any money for my current plan.

  • shubham2627 Shubham Rathod (@shubham2627) reported

    @JioCare @reliancejio @fiber_jio Pathetic service, it has been 5 days since I have paid for a new connection and still I'm waiting for the agent to show up. Everytime I call the agent, he either hangs up or tells me,it will be done in the evening. Is this the service we deserve?

  • AshishG12341713 Ashish Giri (@AshishG12341713) reported

    Why JIO internet is down in my area since 3 hours, pincode is 411047. Please look into it and try to fix it sooner. Internet is not working at all. I have many meetings to attend. Neither mobile not JIOfy nothing working. @JioCare @reliancejio

  • NanaNeutralView Narayanan (@NanaNeutralView) reported

    @jiocare Please check ur DM. Still no solution provided. How can I trust? Ur CC wanted to cancel my cancellation request to send engineers further. Onething my pack validity ends after 6 days. And I didnt have internet for 2 days.and iam ur customer. U cant say that

  • Naveed_nhk Naveed kachkar (@Naveed_nhk) reported from Anantnāg, State of Jammu and Kashmīr

    and then they did it few more times and. Now today they are saying they won't be able to give us connectivity as our house is litte away from road. Is this a joke or a way to take money and not provide service or an early excuse from ur team if the service will be poor @JioCare

  • satishshuklaa 🆂🅰🆃🅸🆂🅷 🆂🅷🆄🅺🅻🅰🅰 {TAF} (@satishshuklaa) reported

    @TRAI make a rule for all telecom operators who are claiming 4G speed They have to give minimum a fix and certain speed For example if they provide below 10mbps it will be violation of 4G rules policy Why always customers suffer ? @reliancejio @Airtel_Presence

  • Shubham09611034 Shubham Patel (@Shubham09611034) reported

    @JioCare Did registration on Jio POS app on 5th Dec, 2020, but didn't get any confirmation for registration process. Already send the mail on Jio care also, but not any help on the mail support also. Please support on this.

  • sajidqu83840707 sajid qureshi (@sajidqu83840707) reported

    @JioCare It seems that the people of jio are tired of serving the network now, the network runs so slowly that it seems as if the tortoise will overtake them.#very poor jio network.

  • KESHAVSOMVANSH1 KESHAV SOMVANSHI RN India (@KESHAVSOMVANSH1) reported

    @reliancejio Why do my Jio number is not working properly in my phone?

  • Simerpr28044443 Simerpreet Singh (@Simerpr28044443) reported

    @JioCare will u help to resolve or just send useless links my number os 8287800761 internet exhaust without using it and don’t teach how to use net , if u can’t help please tell so I can switch to AIRTEL

  • shuklasumit01 Sumit Shukla (@shuklasumit01) reported

    Poor service for jio care they still require physical id. I just went to reactivate my e-sim now i dont require jio happy with airtel. Atleast they are now working paper less. @JioCare @reliancejio @airtelindia #jiosucks

  • tweetaanu Tweetaanu (@tweetaanu) reported

    @JioCare I have registered for installation of JioFiber and paid the installation amount. But the installation was not completed. I want to cancel the installation and request refund. Please guide

  • sanjaysainiinsa SANJAY SAINI INSAN° (@sanjaysainiinsa) reported from Sonīpat, State of Haryāna

    @airtelindia can show demo of network connectivity at my home . I want to change operator from @JioCare to @airtelindia because low internet speed and low signal quality of jio in Urban Area, sonipat near subzi mandi . Kindly revert as early .. I will get change almost number

  • ajtalukdar Abhijit Talukdar (@ajtalukdar) reported

    @JioCare Call drops are happening regularly since today morning in my area. Your customer care is not reachable. Please help.

  • Rajkuma47345722 Rajkumar Gupta (@Rajkuma47345722) reported

    @JioCare @JioCare Still there is no revert I am facing the calling & internet fluctuation which is now really big headache for me if your network team is unable to resolve my concern please do refund my recharge amount.This problem is raised long back but no one is bothered.