Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Chhindwāra, Bhopal, Hyderabad, Panaji, Mumbai, Pune, Chennai, Lucknow, Guwahati, Nashik, Agra, Patna, Varanasi, and Jamshedpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 5 minutes ago |
|
Chhindwāra
|
Wi-fi | 6 minutes ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Hyderabad
|
Wi-fi | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ajit Gupta (@AjitGup87368969) reported@JioCare @reliancejio @TRAI yet to receive any resolution !!!
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vasudev (@vasudevax2) reported@JioCare @reliancejio since yesterday my internet is not working. Its 3rd time in 6 months. Immediately clear the problem. 2nd change the cable my connection number. 914035735353
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Ishaque Sharif (@ishaque_sharif) reported@JioCare Waiting Engineer to visit since last four hours. Call Center just giving assurance but problem not resolved. SR00002KMSLW against jiofiber No.917713591203
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Sapan Patel (@sapanpatel2030) reported@JioCare Ishveen what i do with service requests? I need resolution as installation is already rescheduled twice .
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Avinash Chauhan (@Avinash_1968) reported@JioCare Sirs wires to my connection 01702 796370 jio fibre hanging since 2 days !! Land line number provided by helpline is not a valid one or not working !! Help
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yaspal singh (@YaspalS81417) reported@reliancejio network problem hai
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Harsha (@unknown_userind) reported@JioCare kindly resolve the outage issue asap in gachibowli, hyderabad
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Hindi Tech Guide (@Hinditechguides) reportedWhen electricity goes off my network is shifting to 4g why ??? I am facing network problem , return my recharge amount 349 rs for 5g #jio @reliancejio @JioCare @AmbaniTina #trai #netwo
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Responsible Citizen (@wkunal97) reported@JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI
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Sameer Khan (@Jobwithsameer) reported@JioCare @JioCare you guys are working seriously !!! Only sending sms your problem is resolved but none of your engineer visit, and now also you raised only concern, atleast call your engineer ones...you guys are only registering the complaint...Worst service ever...
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Ritissh Maakhecha (@maakhecha) reported@JioCare @RelianceJioCare @reliancejio relocation of jio fibre installation keeps getting rescheduled without any intimation even after confirmed slots, and finally no one turns up. Extremely unprofessional and a complete waste of customer time. Please resolve urgently.
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Sunita (@wheeliej) reported@reliancejio i ordered a new sim online which was supposed to be delivered in 48 hours. After 100 hours there is no sign of it. The no. On sms is unreachable since sat. Ridiculous where sim cant be delivered home seamlessly. Your app care no. Also doesnt work
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Nayana Nemani (@Nayana_Nemani) reported@JioCare @drrenjiths @JioCare No resolution has happened yet. It’s been three days
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Rohith jeswanth (@RohithJeswanth) reported@JioCare @reliancejio @DoT_India CPGRAMS Complaint Registered: DOTEL/E/2026/0025644 No resolution for 2 months. Issue still unresolved. Expecting immediate action, engineer visit, and compensation. No more delays.
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Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported@JioCare Not sure entire @JioCare team is DEAD. 21 days SLA violated still they are creating service request one after another but not able to refunding my 209 rs.
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Narayanan Nagarajan (@Narayananjoseph) reported@JioCare @JioCare Jio AirFiber outage in Barauli Ahir, Agra for 5 days. Only IVR says “area is affected” no resolution or ETA. Work stopped due to service failure. Complaint escalated to nodal. Restore now or escalating to TRAI & consumer forum. #Jio #AirFiber #Agra
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Sneha Sarda (@SnehaSarda10) reportedNo resolution yet and fixed stupid replies from your team. I don't want any JIO service at my home now. Please refund my recharge amount and I will get Airtel connection at my home.@JioCare @reliancejio
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Parmeet Singh (@PARMEETSIN57301) reported@JioCare Your relevant team has not heard you properly. The same issues persist, and there's no help from your end.
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SAMEER (@SAMEER2love) reported@JioCare Jiojoin calling not working last 7days
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Gyanendra Swamy (@gyani160592) reported@JioCare @JioCare Follow-up: Jio SIM booked on 11 Apr 2026 with 48-hour delivery promise. Today is 21 Apr, over 10 days passed, still no delivery despite multiple complaints. Extremely disappointing service. Order Ref: NO0001CUAA0A Kindly resolve urgently. #Jio #poorservice
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SherHiKehDe🇮🇳 (@SabMohMaya01) reported@JioCare I have cancelled the jio service
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Honey Dev P (@honeydevp) reported@JioCare Could you kindly take this up with the service providers? This is really frustrating as a customer to go through, it feels like I am doing all the work for you guys.
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PALASH SAHA (@palash198033) reported@reliancejio Very poor experience with Reliance Jio Fibre. Paid ₹807 for installation (Order No. NO0001CZW6F0) on 20 A026 after KYC, with promise of same-day installation. No service provided, no response from representative. Requesting immediate refund. #JioFiber #Customer
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Ajeet Singh Yadav (@AsyAjeet) reported@JioCare @reliancejio (Fixed Voice:+91-5223632499).My connection is down due to a wire break, but your team is refusing to fix it and asked me to disconnect. My complaint was closed without informing me. My recharge got wasted & bill is wrong.or I will approach consumer court.
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Shivaay (@Shivaay02751982) reported@reliancejio from 2 days ur fiber is down don't you have wire .. every tech guy comes pull wire to its fullest and put joint that don't last even an hour
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Pankaj Datta Sharma (@pankaj_datta) reported@JioCare We are facing too much intermittent drop of connectivity and slow network from past one week. Unable to raise a request via My Jio too as the app hung after sometime. This is so pathetic
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Ankit Jain (@ankitpnjain) reported@JioCare I said , cancel my porting and refund back and I do not want to associate with stupid company and its service who don't care for customer and making fool of them. Keep your ticket underneath of you and jio and play snake ladder with ticket numbers. Mark your CEO he will also join
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Ankit Jain (@ankitpnjain) reported@JioCare Heights of stupidity, you people are jerks, not understanding issue , not reading my previous messages and still you are replying like BOT. Cancel and refund my money
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Sanji (@_Sanji_10) reportedOn My Region It's The Worst I Need To Go To Terrace To Even Get Something Terrible Sim @JioCare
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Soumik Sarkar (@ssarkar263) reported@JioCare My router got replaced but the field engineer charged for the adapter. How come the adaptor is separate from the router?? Moreover, I didn't get any bill for the adaptor. I reached out to customer care they confirmed no bill will be there. What kind of scam is this @JioCare ??