Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/29/2025 13:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Karnāl, Gurgaon, Dehra Dūn, Kolkata, Ahmedabad, Chandigarh, Bengaluru, Vadodara, Mumbai, Morādābād, Lucknow, Bhopal, Chennai, Pune and Meerut.

Loading map, please wait...
City Problem Type Report Time
IndiaKarnāl Internet
IndiaGurgaon Internet
IndiaDehra Dūn Internet
IndiaKolkata Wi-fi
IndiaAhmedabad Internet
IndiaChandigarh Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • caramanarora786 CA Raman Arora (@caramanarora786) reported

    @JioCare please tell ne how much time do u require for resolution of a cheating complaint, from last two months i am continously writting to you. Even making complaint to your appellant. Cheating case @TRAI @consumercourtin

  • ca_shivkumar CA Shivkumar Malu (@ca_shivkumar) reported from Latur, State of Mahārāshtra

    @JioCare fed up with net work issue and frequency to complain

  • DhrubaSoibam Dhruba Soibam (@DhrubaSoibam) reported

    @JioCare hi.. I have done my jio fiber recharge on 05 october twice but it's not reflected on my jio app.. Only one is reflected. I have complaint to the related authority and still now no positive response has been heard

  • stephenwalker_3 Stephen Walker (@stephenwalker_3) reported

    @sundarpichai @GoogleIndia @reliancejio I have a idea please help

  • rajat1981 Rajat Malhotra (@rajat1981) reported

    @JioCare is there a way to contact customer care. Your chatbot is dumb and I have been struggling to get to customer care

  • AMITKUM78655343 AMIT KUMAR SINGH (@AMITKUM78655343) reported from Jaisinghpur, State of Bihār

    @JioCare @srikhemka Maha ghatiya Slow Bad 4G Data experience indoor & outdoor and poor week network coverage, no call connect, no msg works, and Lodging Buffering internet service #Jio4G... 2018 se working krne and improvement Kiya jane ke jhaansa de rhe hai, phir bhi Aajtak issues resolved nhi hua

  • GuptaPiyushhh07 Piyush Gupta (@GuptaPiyushhh07) reported

    @sundarpichai @GoogleIndia @reliancejio Sir I need your help can you please help me sir please

  • swatimeraki Swati Goswami (@swatimeraki) reported

    Any government department you visit, whether it be RTO or Indian Post Office, poor internet service results in wastage of man hours, time & energy during work hours for everybody. And we wonder why India is a slow country. Nothing can be fast & straightforward! @reliancejio help?

  • syed_shamsudeen Syed Chennai (@syed_shamsudeen) reported

    Various complaints have been lodged regarding the lack of internet speed in my area and no action has been taken so far,So no web package is currently put up,I ask you to fix it immediately @JioCare

  • Anteshadah Hindu (@Anteshadah) reported

    @reliancejio @jiocare I was chatting with one of your executive regarding my internet issue and she disconnected the chat deliberately, what the hell is this?

  • Nightofthefall Night Fall (@Nightofthefall) reported

    @reliancejio I would like to inform you that reliance jio have no coverage as before your are providing. Now it's really annoying and data speed is really slow as 2G. if i want slow connection then why would I spend my money on you for this annoying connection ???

  • ChemistRahul1 Rahul Srivastava (@ChemistRahul1) reported

    @reliancejio @JioCare Super pathetic service in Delhi 🤬 GOD BLESS JIO CUSTOMERS 🙏

  • GHalamath GURUPRASAD HALAMATH (@GHalamath) reported

    Dear @JioCare Thank you for your pathetic network coverage in rural places & village areas. Even more thanks for completely no network coverage indoors. (I am saying No network coverage, not just poor internet. If same scenario continues, we gonna port to other network sooner.

  • Kunwar_GSR Kunwar G.S. Rawat ☀ (@Kunwar_GSR) reported

    @JioCare Dear bot, I want all weather satellite internet service not your broadband cable which are not available in my Gram Panchayat.

  • vikramvi5 vikramvi (@vikramvi5) reported

    @airtelindia pathetic service 10000578443, ticket is not resolved even after 24 hours, internet is not working even after multiple complaints cc: @reliancejio

  • vnit786 Vinit Rajawat (@vnit786) reported

    @ViCustomerCare I regret porting my @reliancejio sim card into #vodafoneidea because I am not even getting 4g speed of internet even on any single day and your customer care people need to be taught some manners.

  • iTwMandar Mandar Katre (@iTwMandar) reported

    @JioCare @INTERNETmylife First improve your customer experience. Tickets are getting resolved, without proper resolution after 20 days. And unethical ask of additional fees from your executives in the JioMarket store.

  • SumitVerma2003 Sumit Kumar Verma (@SumitVerma2003) reported

    Please note that your number 198 and 199 is not getting help in any way. There are no messages of any kind on our phone, whether it is OTP or the information about the end of the net should be given soon. ⚡ @reliancejio @JioCare

  • pkucheriya piyush kucheriya (@pkucheriya) reported

    @reliancejio network down from last 1 hour in our area plz help . Latur Maharashtra

  • nca1950 Nanak Chand Aggarwal (@nca1950) reported

    @JioCare In indoor, @airtelindia is running very smoothly whereas your signals of Jio is so poor that even calls also not connecting to Jio numbers. Do something in this area.

  • GuptaShradha29 Shradha (@GuptaShradha29) reported

    @reliancejio @jio_gigafiber I cancelled my jio fiber installation due to poor service. Despite reminders I haven't got my refund for order number NO000IZCMRX. The concerned person doesn't really to messages or pick the call. Kindly refund my hard earned money

  • WhiteBeardSamaa Modest_Guy (@WhiteBeardSamaa) reported

    @JioCare This is the fourth day and my issue still has not been resolved.

  • rahulgu55579109 rahul gupta (@rahulgu55579109) reported from Allahābād, Uttar Pradesh

    Joi is providing worst internet service in my area. In the beginning it was like no one can match the internet speed of jio but now I'm even not able to get full network inside my house. If I want to call then need to go out first.#Airtel #RelianceJio #vodafoneidea

  • dust_midnight Sandesh Sharma (@dust_midnight) reported

    @JioCare @reliancejio , You better fix this.

  • SATYALIPSU_RAY SATYALIPSU (@SATYALIPSU_RAY) reported

    Pathetic service of jio fiber @reliancejio @JioCare. Each time I get the answer issue will be resolved in 24 hrs. Several 24 hrs have passed by. Inefficiency at its best

  • cragavan RagavaN (@cragavan) reported

    This is utterly ridiculous.the pick was done late by Jio and you but blame on customer.Please check your records how many mail, tweet & call l have made for collecting the device. JIO is completely response for this delay.i want the installation amount back immediately @JioCare

  • tsuki_SnM Mayank Chhabra (@tsuki_SnM) reported from Jaipur, State of Rājasthān

    @GuptaShradha29 @reliancejio @jio_gigafiber I too am facing the same issue in Jaipur, even after arranging a call from a friend who is registered fiber customer the customer care was no help instead they cut the call in middle.

  • kunalra89500093 kunal rawat (@kunalra89500093) reported

    @JioCare It is showing I need to subscribe to SonyLIV to watch the channel. But my other apps is working fine 💁 @JioCare either pls you help me or give me some phone number or mail ID of technical person

  • digotiya Ekta Digotiya (@digotiya) reported

    @reliancejio @jio What about my complaint you didn’t take any action regarding my complaint I have send Dm to you

  • Shashidhar116 SHASHIDHARA (@Shashidhar116) reported

    @GHalamath @JioCare Me, my family members and friends also facing exact issue in same place, same village. We also thinking to PORT to other network from jio, once I5s recharge validity is expired. Complaining the same issue since 2 years, but no action is taken yet. Really pa5he tc service.