Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Hyderabad, Lucknow, Udaipur, Bengaluru, Kawardha, Visakhapatnam, Mohali, Thāne, Chandigarh, Indore, Vadodara, Coimbatore, Guwahati, and Kota.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 11 hours ago |
|
Lucknow
|
Internet | 12 hours ago |
|
Udaipur
|
Internet | 12 hours ago |
|
Lucknow
|
Internet | 12 hours ago |
|
Bengaluru
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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srigopal1992 (@srigopal1992) reportedDay 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support
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Aravind S (@aravinds81) reported@JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider
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eva (@evabuilds) reported@JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm
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santosh sahu (@santoshsah86511) reported@JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI
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Aditya (@delverAditya) reported@JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence
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Dipen Thaker (@dipenthaker7) reported@JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this
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hangman (@MohammadAnas07) reported@JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.
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MP East Discom (@mpeastdiscom) reported@manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.
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tateojunko tateo (@tateojunko72423) reported@JioCare Till now no body care? I don't know how jio fiber will correct themselves. Lose customer without business and service plan?
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RAJESH (@w_rajesh) reported@JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting
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Mohit bhagat (@mohitbhagat417) reported@JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY
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Brijesh Jaiswal0777 (@brijeshneta) reported@JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?
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Manohar (@My_self_Manohar) reported@reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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DivScar (@divscar) reported@JioCare just doesn't help and the network sucks
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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sk (@sarveshminal) reported@JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt
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Dilipbaashha (@Dilipbaashha) reported@JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
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Souvik (@ssurjsr) reported@JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio
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Sayyad Aman (@SayyadAman48721) reported@Ranjitkumar1999 @JioCare Jio service is worst
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Dilipbaashha (@Dilipbaashha) reported@JioCare What are u lying,does ur system work for u are u working for system,what is the restriction & who made that restriction,for simple issue I have to Wait for 10 days,it's already 3 days passed
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Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported@JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.