Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Lucknow, Bhopal, Hyderabad, Ahmedabad, Chennai, Indore, Chhindwāra, New Delhi, Thiruvananthapuram, Sūrat, Patna, Āsansol, Shimla, and Dhār.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 32 minutes ago |
|
Lucknow
|
Phone | 1 hour ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Chennai
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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nick (@Nick_N_Shah) reported@JioCare Shshank, thanks for sharing the details. Even though your message is as usual "promptly working towards resolution" From 2.5 months. I am praying that this time you can prove me wrong by tranfer of refund in my bank by tomorrow. Pls make it happen this final time 🙏
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vai@jpr (@jpr_vai) reported@JioCare already sent on email all details. Without resolving issue, got email from your side that issue has been solved. What one can expect from @jio_fiber ?
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Neeraj Gupta (@Im_nsg09) reported@JioCare Dear Jio AirFiber Support Team, I am writing to express my dissatisfaction regarding the undue delay in processing my AirFiber relocation request. I registered a relocation request on 17/07/2026, and an installation appointment was scheduled for 18/07/2026.
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Citizen -waiting for Ache Din! (@deekshaim2668) reported@JioCare If wifi is not working, you should sent the guy immediately, but nooo there will be unavailable slots, now my work is hampered due to your issue. Now your executive is still not here. 2days without internet. In you have audacity to tell me call your executive. What you're doing?
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Bijan (@BeingBijanPal) reported@JioCare Frankly there is not much a call centre agent can do. I still have share the complaint no.
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Haseeb Choudhary (@Haseebchoudhryy) reportedI want to relocate my Jiofiber connection but I am not able to find the option for it. @JioCare @reliancejio kindly help me out with this issue.
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bharat_ka_aam_nagrik (@indar) reported@JioCare I booked a JioFiber connection and paid the required amount. It has now been two days, and despite contacting customer support several times for updates, my connection has still not been installed. The issue remains unresolved, and I have not received any clear timeline.
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Director Pavan Kumar I (@director_pavan) reportedWeeks have passed, yet my @airtelindia Wi-Fi relocation is still pending despite repeated complaints. I’m spending extra on mobile data, affecting my office work. Extremely disappointed with Airtel’s negligence and lack of customer support. Time to switch to @reliancejio
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Aniket Sharma (@AniketkrSharma) reported@JioCare I think you guys are just for typing message & doing nothing here, got reply from prakash & he fully deviated my topic by just telling me your issue will be resolved, what's going on for the person asking for bribe?
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Amit Subhash Rokade (@rokadeamit01) reported@AJIOLife, my prepaid order is completely stuck due to an internal app glitch. The desktop screen shows "Delivery Delayed - Attempt Unsuccessful" but phone support says it's still "Packed". I want a direct update or a full refund immediately! Order ID: FN0402802155. @reliancejio
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VISHAL POOJ (@VISHALPOOJ) reported@reliancejio @JioCare complaining from 18 months but no solution for network
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Pankaj Jadhav (@pankajjadhavphr) reported@JioCare It's been more than 24 hrs still the JioFiber outage is not rectified at 560082. IVR is not reaching to the customer care also.
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Lambodar (@lambodar9428) reported@JioCare @reliancejio If not solve... problems then why Reg complaint...i have register complaint last 3 month no any improvement.
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Sahil Khan (@Sahilkhatech) reportedPathetic service, @JioCare! 😡 Since 9 PM, JioFiber, AirFiber & Jio mobile network have been completely down in Dhar (MP 454001). This isn’t the first time—your service has been unreliable for a long time. Completely unacceptable! #JioDown
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సూర్యం గౌడ్ బండి (@suryam_bandi) reported@JioCare worst net work in Hyderabad When the power goes out, there is no mobile signal, and when you actually need it, there is no signal at all
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Jaspreet ***** (@jaspreetwilly) reported@JioCare Ok, I responded with details as issue remains unaddressed.
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Vikram (@Vikram96300) reported@JioCare Jio's 5G service is not available even in areas close to the district headquarters. Whenever I contact customer care, they give vague responses and keep saying that work is in progress at my site and that it will be completed very soon.
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Pranav Prasoon (@PranavPrasoon81) reported@reliancejio no network for 10days, bokked Airfiber, paid in advance , same hasn't been installed despite promising same day installation. Despite making several request yestersay and today, the same not inatalled. Caused stress and hardship to my work and mind. Worst service.
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare Facing a 8-month severe indoor network blackout at 700037. 8 Service Requests closed without resolution despite unusable signal (-128dBm). Registered formal grievance with National Consumer Helpline and DoT. Fix network! NCH Grievance: 9829547. DoT DOTEL/E/2026/0042630.
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Veeranna Babu (@VeerannaBabu) reported@JioCare @jiocare Why should I pay a bill for a period of more than a month when service was completely unavailable due to your failure? Fix the fault and adjust the disputed charges first!(2/2)
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Ajay C. Manwar ( Official ) (@Ajay_C_Manwar) reported@reliancejio @JioCare i have ott pass but all ott not working and your customer care don't have any option for this problem.
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Bapi Gorain (@BapiGorain143) reported@JioCare It's been more than 12 days now. My NCH complaint number is 9835749. Please provide the exact installation date instead of a generic update.
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vai@jpr (@jpr_vai) reportedShame on @JioCare @JioFibre Internet is down from last 10 days. Raised SR several times, but they havn't assign an engineer yet. Shameless company taking money every month and don't care about its customer. No way to contact them, everywhere they have placed bots.
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Deepanshindeofficial (@Deepan_Shinde) reported@JioCare @reliancejio What’s the customers fault here? And what am I supposed to do with no internet and 0 to no jio support despite advance payment plan? If you can fix the issue (it’s been more than month today) please initiate a refund. (1/2)
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Sumit (@Sumit19371) reported@JioCare Reply and resolve my issue
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M.S Batth ♐ (@BatthMajorsingh) reported@JioCare Unable to send message DM PLEASE improve 5G at my location 4G coverage only 3 signal baar coming outside home, inside worst network
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Aniket Sharma (@AniketkrSharma) reported@JioCare You guys are absent minded or what i have sent you all the details of that particular guy and you are saying that i have a relocation problem, how from a private company guy asking for bribe, earlier we use to give bribe to govt. Officials now private employees too what the hell
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Tileshwar Sahu (@TileshwarSahu25) reported"Facing zero indoor coverage for 10 years at [Apna Pincode/Area]. Customer care complaints failed. Need urgent solution or tower optimization." @JioCare @reliancejio
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Sahil Singh Chauhan (@iamsahilchuahan) reportedSuch a trash service you guys are providing been 3 days no internet on jiofiber they keep changing engineers and Your engineer don't pick up call keep give this kind of service you goona loose your customers soon done emails call everything Fiber service is such a trash @JioCare
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Ritesh 🔆 (@_consultinguy) reported@JioCare @JioCare i want my money back. This is very poor service.