Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Bhubaneshwar, Delhi, Mumbai, Bānposh, Hyderabad, Jamshedpur, Jaipur, Bhopal, Lucknow, Pānīpat, Indore, Bengaluru, Mumbai Suburban, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Bānposh
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavani Yerrapalli (@bhavaniy) reported@JioCare Don’t bother to respond. Thank you for absolutely great customer support.
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Pawan Patidar (@PatidarPwn) reported@JioCare @desimemeX 3Internet speed at my location is now 0 Mbps. After waiting since 24 October 2024, I'm porting my number. I will never use Jio again. Unacceptable service. @JioCare #Jio #PortOut
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আমিSayan (@just_Sayanforu) reported@JioCare Please understand i have a meeting tonight, please help, i need the connection fixed badly
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balaji (@balajisitecore) reported12+ hrs of @RelianceJio outage. Lost a work day, and your technicians ghosted TWO scheduled appointments today. Reaching out tomorrow won't fix it—I'm out of town for the weekend. Fix it TONIGHT. SR: SR00003A2M43 Other ISPs sort this in 2 hrs. Pathetic. @JioCare #JioDown #WFH
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Libra_Indica (@MITHA_KAM) reported@JioCare how many times institutions must lodge complain for better services? So much negligence so much apathy? #guwahati #shillong no resolution for atleast an yr now
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Jigna Thakker (@JignaThakk37698) reported@JioCare when should I expect my internet to start everyday get a msg will start and then it doesn't this is really bad since 29th june my internet is down Pathetic
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Arnit Gupta (@mr_arnit04) reported@JioCare @JioCare I've lost all confidence in JioFiber. I don't want the connection. Cancel my order (NO0001E03800) and process a full refund immediately. Delayed installation, ignored calls, and unreachable customer support are unacceptable. Resolve this without further delay.
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Hemanthemani (@Hemanthemani4) reported@JioCare Hello jiooooooooo. Once again same issue. It's not working. You repaired last week or so and again the problem has started. Tell me what is all this going on?
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@reliancejio I want my all service request tobe reopened For your reference, the relevant Service Request numbers are: - SR00002J8RJG - SR00002KLZTS - SR00002ZHQRB - SR000037QYWB - SR000038UD9J - SR000039AZA9
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Manish Kumar (@Manishkr0509) reported@JioCare Engineer visited my location. They refused to solve the problem. They offer me to take another company fiber connection.not focusing on my problem.
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Lalith (@lalitgrateful) reported@JioCare Network sucks! Network sucks! Network sucks! Network sucks!
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kundan vishwakarma (@kundanvishwa29) reported@JioCare It's been 4 days and my JioFiber is still not working. I raised a service request and emailed multiple times,but only automated replies. First it was a Jio-side issue, now I'm told it's a local issue with no resolution. I'm paying for a service I can't use.@reliancejio
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @reliancejio @JioCare I have been trying to call or contact cx care for the issues I have been facing with my jio number. Could you please arrange a callback... Else I would have to port my number..
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Manpal singh speedy (@manpalsingh62) reported@JioCare @reliancejio if I lost job. Jio will be responsible for all the harrasment.. I am facing . .. why you take booking if you can't provide service ?? @airtelindia
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Akshita Maurya (@akshita_maurya) reported@JioCare You guys are useless,scamsters, fraudsters, hopeless people.I don't expect anything from you guys. One customer leaving Jio wouldn't affect you people. But I'm losing out on my office work,you guys will not understand. Pathetic people.I'm literally traumatized by this experience.
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Laxmi Narayan Padhy (@padhy_laxmi) reported@reliancejio Why is jio mobile network not working properly. Very slow network access in Bhubanewar Area.
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Chandra Mohan (@chandu28in) reported@JioCare This has been an extremely frustrating experience with the ******* customer care team. I genuinely don't understand why your customer care team assumes that every customer contacting Jio support is a Hindi speaker. India is a diverse country, and many customers are more comfortable communicating in English or other regional languages. What is even more disappointing is that instead of transferring the call to an English-speaking executive or offering an alternative, your representatives simply disconnect the call. This is completely unprofessional and unacceptable for a company of Jio's scale. Please ensure that your customer support executives are adequately trained or that calls are routed to agents who can communicate in the customer's preferred language. Disconnecting calls because an agent is unable or unwilling to converse in English reflects very poorly on your customer service standards. I expect this issue to be addressed so that other customers do not have to go through the same experience.
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Deepak tiwari (@2191Deepak) reported@JioCare Took ₹3,332.46 for a JioAirFiber connection on 19/07/26 (Order ID: NO0001E53HKS) and has still not completed installation. The order keeps getting rescheduled, no technician is assigned, and there is no way for a new customer to get proper support. Thread 1/3
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pushkar jaiswal (@pushkarjaiswalg) reported@JioCare Today also the day passed and my issue is not yet fixed. What should I do. Can this be looked with priority or I have to suffer indefinitely.
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Dinesh Pattnaik 🇮🇳 (@dineshpattnaik_) reported@JioCare It's unfortunate that India's biggest telecom company is unable to provide basic customer support. Please stop making customers wait and resolve my issue immediately.
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Ashish Vishnoi (@ashishvishnoii) reported@JioCare I have shared you all relevant information and screenshot Even the Jiocare team on X doesn't bother, only creates a service request and nothing happens further like it happened yesterday
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Ravinder Rana (@I_M_R_Rana) reported@reliancejio @JioCare I chose @JioBlackRockmf to put money on jioapp &honestly my inspiration was jio net which I used earlier , how jio dominated in internet but as I ported my sim airtel to jio , felt I done a huge mistake,not getting solution& suspicious about other things.
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Mukesh Choudhary 🇮🇳 (@mukesh_dheru) reportedHello @JioCare @reliancejio pichchale kuch time se hmare area m aapka network sahi se kam nahi kar rha. Weak signal aa rhe h so plz take necessary step and solve this problem. Address: indra colony, kuchaman city PIN code 341508
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Basavaraj Hiremath (@hjbasavaraj) reported1/2 🚨 @JioBP @JioCare Topped up amount➜ Reached charging station ➜ Charger/Gun NOT working ❌ Couldn’t charge my EV. Had to use another brand’s station & pay AGAIN 💸. Refund request ❌ Rejected. Response: “Use wallet balance next time.” #EVCharging #CustomerExperience
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Tamal (@TamalMa06847413) reported@JioCare Your support keeps replying with the same copy-paste AI-style responses instead of providing a permanent fix. Wanna know what the consumer forum think about customers paying for a service that repeatedly fails with no compensation for the downtime. @JioCare (3/3)
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ArunKumar Vudayagiri (@arun_vudayagiri) reported@JioCare Without even checking my details, you guys are giving a standard response. Your customer care blocked all ways to reach them. How can you guys stop issuing the refund and block the customer? Clear case of cheating
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Abhijit Tripathy (@AbhijitTripat13) reported@JioCare I just want a cancellation and refund. Please do that. Its late and I dont want your pathetic service
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ArunKumar Vudayagiri (@arun_vudayagiri) reported@reliancejio @JioCare I had a JioFiber connection for 6+ years and had to terminate it due to relocation. After surrendering the devices, I was told that security deposit refund will be issued. Now, for no reason Jio has rejected the refund.
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Amey Vichare 🇮🇳 (@anv4694) reportedTerrible experience @JioCare @reliancejio. My validity was Oct 4 after a rent rebate (SR000035VL8N) & Feb 17 voucher. It suddenly dropped to Aug 22! Both benefits vanished. Emailed your team about this glitch but no one is replying. Fix this immediately! @DoT_India
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ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported@JioCare why the heck is your connectivity off in Janakpuri ? The issue started early in the day on 3rd and ETA on resolution has been shifting every 3/4 hours which now shows 4th July 11.47 AM.