Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Mumbai, Kolkata, Patna, Raipur, Jaipur, Ahmedabad, Bengaluru, Nashik, Chhindwāra, Pune, New Delhi, Varanasi, Ludhiāna, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Latur
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Internet | 3 minutes ago |
|
Bengaluru
|
Internet | 3 minutes ago |
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Guwahati
|
Internet | 53 minutes ago |
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Mumbai
|
Internet | 2 hours ago |
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Kolkata
|
Internet | 3 hours ago |
|
Patna
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neha_Sriv_84 (@84Sriv11245) reported@JioCare Dear @JioCare is this some joke?? I already know whatever you are telling me! My service is not working since yesterday. There was no slot available to book early time. I booked the available 11-12 am slot. Now it’s been shifted to 1 pm. How much more will you harass me??
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Jp Points (@jp_points) reported@reliancejio @JioCare @CMOTamilnadu After raised complaint about jio landline internet connection 25 days ago, I can't call customer care number, automatically disconnected and no one has come and solve my problem, really What should I do?
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Suyash Upadhyay (@suyashup26) reported@JioCare I should really consider changing my wifi provider now as you guys are good for nothing. It has been 4 days since the Jio Fiber has gone bad and your engineers are nowhere to be seen. Simply bad service.
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hrisikesh(modi ki parivar) (@pra_dipt) reported@JioCare facing problems while recharging air fibre. Pls help
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Deepak Kumar Gupta (@Deepakashoka) reported@JioCare This is not the temporary issue every time you people says that this is the temporary issue we are facing this issue from couples of months, this plz refund our money which we are wasted to recharge this **** jio numbers really dissatisfied and disappointed with the big name jio
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Saptarshi Mondal (@Saptarshi_2002) reported@JioCare I am facing very slow internet since past few hours . Please fix it.
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Rohit Devatwal (@Rohit27365076) reported@JioCare Nonsence service by Jiofiber
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Hemraj barnala (@hemrajbarnala) reported@JioCare @reliancejio I have called customer care multiple times, but I only receive automated responses with no resolution. Service Request: SR00003AUGZ9 JioFixedVoice No.: +91 2235991674 #JioFiber #CustomerService
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Vaibhav (@Vkadam06) reportedJiofiber Internet not available most of time. Daily 5-6hrs outage. Compensate by extending validity. @TRAI @RelianceJioCare @JioCare
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A.Kumar (@AnjaniK55765459) reported@JioCare @TRAI please look into this matter no action Jio network
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Chetan Chavan (@ImCchavan72) reportedDear @JioCare, My JioFiber has been down for 4 days. No response from your team for 3 days, and no engineer has been assigned. This is unacceptable and is affecting my work. Please escalate and assign an engineer.worst services #JioFiber #PoorService #CustomerSupport
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Sourabh Jangde (@Sourabhj007) reported@JioCare My Jio Airfiber order (NO0001EHE25E) placed on July 7 still has NO confirmed installation date after 6 days. Agent promised me installation within a week. This is unacceptable. I need immediate resolution and compensation. #JioFail
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Prashant pathak (@Prashant_knj) reportedJio claims to have a 5G network, but the performance isn't even up to 2G standards. There couldn't possibly be a worse network than this. It has become incredibly frustrating; I’ll have to leave Jio now.@JioCare @reliancejio
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THESingh (I ❤️Mahadev) (@IamVishnu_Singh) reported@JioCare My Jio Fiber has been down since this morning in Mumbai. Engineer visit slotted for 14th July — that’s over 60 hours of blackout! In 2026, when connectivity is oxygen for work, business & emergencies, this kind of TAT is completely unacceptable. Mumbai deserves better. Never faced this before. Fix it urgently or explain the delay! #JioFiberDown #Mumbai @reliancejio @jio_fiber
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Prashant Mali (@PrashantMali87) reported@JioMart @reliancejio And suddenly got msg that ur order cancelled due to out of stock, how this possible that all 18 items are out of stock, very pathetic service I ever seen from jiomart, dukan band kardo apni. Mins if u unable to provide order the why mention quick delivery on app.
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Rohit Devatwal (@Rohit27365076) reported@JioCare There has been no internet service since the morning of July 12th. Whenever I call the helpline, the call gets disconnected after playing a recorded message; why don't you connect me to an agent? JioFiber's service is absolutely pathetic and terrible.😡😡😡😡😡😡
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Nɪᴋ (@n1k_h1l_) reported@JioCare service not resolved, still the requests are being closed, no engineer visit,no internet in our home for a week, u guys dont even escalate just tell me the engineer cannot visit due to bad weather conditions @GoI_MeitY
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Akshay Pawaskar (@AkshayePawaskar) reported@JioCare One of the engineer has resigned & other one is not picking up. Currently, Our area service is “Bhagwan bharose”. @JioCare @reliancejio: be assured your due bill by tomorrow will be paid for the services which you couldn’t provide. Thanks for such pathetic service!!
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Chandan Chainani (@chandanchainani) reported@JioCare Stop these automated replies. Please provide a proper reply and provide a customer service desk to speak to an support agent instead of these bots. @reliancejio @nch1915
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Pranjit Bora (@pranjitbora) reported@JioCare I am not aware regarding receipt of any lead reference no. I have DM my registered mobile no. Please provide me an early resolution. @JIOAIRFIBERIN @reliancejio
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Ketan Jain (@KetanJa07668835) reported@reliancejio @JioCare @jio_fiber worst service, worst network. My wifi is down from past 7days and I’ve tried contacting yall for almost 6 days 100’s of calls, 100’s of emails and yet the problem hasn’t been solved. Worst thing is I haven’t been able to talk to your executive yet
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Samarat Er. Adarsh Kushwaha (क्षत्रिय)🇮🇳 (@adarsh_213) reported@airtelindia @ViCustomerCare @reliancejio It is deeply disappointing to inform you that your network service in our area is on the verge of complete collapse, and we are unable to get any assistance from your helpline either. Location- Berbhan bahariyabad Ghazipur Uttar Pradesh.
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Sagar (@Sagarparekh1812) reportedMy jio internet router has not been working since more than a month and the jio helpline is useless. The funny part is they are not taking the compliant down so that technician can come to the house to fix the issue . @JioCare @JioFibre @reliancejio
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Aarafzabeeer Khan (@Aarafzabeers) reportedDear @JioCare, It's been 15 days without JioFiber internet. Despite multiple complaints, there has been no resolution or proper support. ( +91-2462327600) This is completely unacceptable. I request you to disconnect my JioFiber connection immediately. I cannot continue paying for a service that isn't being provided. Please process my disconnection request without further delay. #JioFiber #PoorService #CustomerExperience
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Gyan Singh (@c2d1cbde20c74c5) reported@reliancejio @JioCare worst network ever at GORAKHPUR AIIMS,no calls no masseges forget about internet .
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Aditya (@AdityaCh6634) reported@JioCare The network in my area has been unusable for the last 5 days. Internet is extremely slow, and even basic apps and websites fail to load. Please investigate the local network and restore service urgently. #Jio #SlowSpeed @trai @dot_india
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vipin jain (@vipin_physio) reported@JioCare My JioFiber has been down for 4 days. Multiple complaints, zero resolution. This is unacceptable. Please fix it ASAP. #JioFiber
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Ansh Girdhar (@AnshGirdhar7) reportedHi @JioCare , my Jio number has been incorrectly flagged as "Spam Alert From Jio". This happened after I made genuine calls while coordinating a public event. It's affecting my professional communication. Kindly review and remove the incorrect spam tag. I've also emailed support.
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Abhinow (@AswinAswin1111) reported@JioCare @reliancejio please look into the matter... It's been almost 5 months after relocation and still no refund of the old amount into my account. No voucher or anything. Multiple tickets have been open, but automatically closing by jio team without any solution or refund.
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raviraj (@arkay1989) reported@JioCare Facing issue daily