Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Bengaluru, Rājkot, Bhubaneshwar, Hyderabad, Coimbatore, Kolkata, Chennai, Ahmedabad, Chhindwāra, Mumbai, New Delhi, Kota, Allahābād, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 3 minutes ago |
|
Guwahati
|
Total Blackout | 1 hour ago |
|
Bengaluru
|
1 hour ago | |
|
Rājkot
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Internet | 3 hours ago |
|
Hyderabad
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reportedFiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Ashish Palav (@palav_ashish) reported@JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏
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Ankit (@anksh8) reported@JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.
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gabbar ناصر (@qnasir) reportedThis is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare
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vikas lamoria (@lamorias) reportedNo one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare
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''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported@ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.
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NikhilJ (@DeDefinite) reportedHello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM
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Alby (@alby22052021) reported@Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.
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Sunny Singhal (@sunnysinghal451) reported@JioCare @reliancejio @Jio_Offl No any response by the customer care also
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Sandeep (@sandeepu3v) reported@JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?
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Sandeep Mahato (@sanjsr812) reported@JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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diganta das (@diganta88714376) reportedPaying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????
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Dhriti (@dhritiawakened) reportedWorst customer care services ever @reliancejio!!!!
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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Pravin Kulkarni (@PravinMK24) reported@Airtel_Presence @airtelindia ..Now I will start the sim Port the 2 airtel sim, wifi and DTH connection to @JioCare Fasttag pass too will close. No value for 20 year customer .
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Will I be getting any refund or extension in current service plan? If no why engineer is not visiting for the issue?
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PINTU MONDAL (@PintuMondal08) reported@reliancejio Worst company to have brodband service!!!
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Tyson Vignesh (@vickygeetha28) reported@JioCare I am experiencing issues with my Jio fiber today. Router has green light but no connection since morning. Please help.
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Abhishek srivastav (@Abhishe61661799) reported@reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...