Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cuttack, Kolkata, Bhubaneshwar, Chandigarh, Mumbai, Delhi, Ahmedabad, Pune, New Delhi, Lucknow, Bengaluru, Gurgaon, Indore, Chennai, and Jabalpur.
| City | Problem Type | Report Time |
|---|---|---|
 Cuttack
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 7 hours ago |
|
Bhubaneshwar
|
Internet | 10 hours ago |
|
Chandigarh
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Delhi
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mohamed azaruddin (@ejazhar) reported@JioCare 4 missed installation slots. 2 days of waiting. Today your technician faked "on the way" status — tracker didn't move an inch for 90 minutes. This isn't a delay, this is cheating your customer. Escalate this NOW. #Jio #JioFail #ConsumerRights
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Sameeranair (@SameeraVarde) reported@himanshutalrej3 It was an absolutely terrible network experience. I used it for a year and barely got any signal. Later, I switched to Reliance @JioCare and the difference has been huge with much better connectivity. You can try once
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Ashish Pandey (@ashish_1588) reported@JioCare Can you please ensure engineer turn up on scheduled time and issue is addressed without any further delay or follow up.
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Dr. Akhilesh Vats (@AkhilAnant) reported@JioCare @reliancejio JioFiber has been down since Feb 18 (SR00002JGZYU). Zero engineer visits. Zero resolution. Box still shows "Connectivity issues detected" in the app. Yet a full bill of ₹759 arrives for the cycle 26 Mar–25 Apr. You cannot charge for services never rendered. This is a formal billing dispute. #JioFiber #ConsumerRights
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S R Jangid (@s_srj) reported@reliancejio Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare There is no always weather challanges in our area sir, try to find out better excuse to make foolish your reliable customer's. So fucus on resolve service of JioFiber.
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Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this...........
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Shazia Sharieff (@shaz041190) reported@JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call
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Jaskirat Singh Rangi (@abhayisannoyed) reportedWhenever Lights goes off in my area! my jio network becomes so weak to even send a text messages!! @reliancejio @JioCare whyy???
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Ajay Monga (@AjayMonga90185) reported@JioCare I am having patience from last 5 days but Jio is not having respect for the customer's patience .. they are just passing time from last 5 days.. with no time given on how much time more is required
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Midhun Kumar (@Spider_Midhun) reported@JioCare I tried contacting the manager, but my calls are being disconnecting. It has been four days since this issue started. Can you try to fix after a month? I will really appreciate if you can fix after month. @JioCare Thanks, Midhun
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Sazid Ahmad (@SazidAh76079490) reported@JioCare Instead of repeatedly asking for the same details, please escalate this issue and resolve it at the earliest. Many users in our area are facing the same problem, and if this is not resolved soon, we will be forced to port to Airtel or VI. Please take this seriously and provide
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Arsh (@TechTurbanator) reportedFiled a consumer complaint against Jio. @JioCare next stop is consumer court.
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Immortal_12🇮🇳 (@That_guy_9669) reportedHi @JioCare/@reliancejio, can you fix your network in my area?
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Avinav Kumar (@avinav40) reported@JioCare Please share any Estimate time for resolution. It's 14 day now we not are paying for this? Will you give any extention.?
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Surya Panda (@_suryapanda) reported@JioCare Don't provide a timeline which is not going to help me. If you can't provide service stop taking payment . Let consumer chose the service provider who can provide better service
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Diptikrushna (@Diptikrushna7) reported@JioCare You people don't aim for same but bloody doing same thing....u just aiming for bad experience of customers..go to hell jio
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Golden Eagle (@GoldenE45959193) reported@JioCare Pls give me timeliness to return my money. Pls cancel the sim card request and give me my money back.
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Chandrakant G. Ghadge (@chandrakant_214) reported@Airtel_Presence @airtelindia please improve in your hello tune service as new songs not quickly update to set hello tune where I always impressed with @JioCare where they quickly update songs in hello tune service but badluck my primary number is Airtel🤦🏻🤦🏻
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Arshi Khan (@ArshiKhan373281) reported@JioCare @reliancejioExtremely disappointed with the service. Paid ₹628.93 for AirFiber today, but service is still suspended. Spoke to agent 'Rohtas' who was incredibly rude, told me my money is "wasted," and my account is deactivated with no refund. This is unacceptable!
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Rema Sureshkumar (@remasuresh) reported@JioCare Your internet connection interrupts only on important days like election results day, world Cup day etc. very disgusting and pathetic service. JioFiber connection. Have some shame
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Prashant Abrol 😈 (@sin_dead2) reported@JioCare I'm having the same issue and have been trying to connect your CC team since April 14th. My services are barred again.
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shibu Kuttan (@Kuttan9Shibu) reported@JioCare Kindly help me with the reason for keeping my order for future date installation
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Amrinder Singh (@Amrinde99569847) reported@JioCare It's been 4 days now without watching anything... really very poor service...you are insisting me to take help from the consumer court...now I want my money back, remove your garbage box from my house @reliancejio
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Harvey Specter (@Harveyspecter36) reported@JioCare Replied. I will not pay a single rupee after 30th April. I already terminated by connection on 30th April via email. It is your responsibility now. Otherwise we will file formal complaint against you in consumer court. @TRAI @jagograhakjago
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Nilesh Maheshwari (@404nilesh) reported@JioCare Thanks. 3 engineer visits later, the issue still persists. Line man blaming the device. And the device replacement engineer is blaming the line for poor signal quality. Plz fix
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Mahesh Madhyastha (@MaheshMadhyast7) reported@JioCare @JioCare , respond or should I switch to another network ?
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Sanchit Agarwal (@iSanchitt) reportedPathetic service by @JioCare
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gowthamazure (@gowthamazure) reported@JioCare Where is it scheduled? I didn’t get any messages still in the app it is not yet assigned to anybody . What kind of pathetic service is this ? When will this get resolved
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AKASH KARIYA (@akashkaria1994) reportedYour team is so incompetent that our internet is still not working. Shame on you At least give my refund @airtelindia @reliancejio Jio your internet is not available in our building, let me know how to bring it here