Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Agartala, Kolkata, Mumbai, Bengaluru, Chhindwāra, Indore, Raurkela, Patna, Lucknow, Hyderabad, Delhi, Pune, Vijayawada, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 4 hours ago |
|
Agartala
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Bengaluru
|
Phone | 8 hours ago |
|
Mumbai
|
8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Karan Sharma (@iamKSS1) reported@JioCare your customer support executive took money, did KYC but not Responding anymore. He has scammed me!
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jatin (@jatinpatel1503) reported@JioCare I don’t want repaly…i want solution…my problem still not solved @_MukeshAmbani
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Rakesh (@Raka_xplorer) reported@reliancejio @JioCare again it proved third class service, I want to convert my existing JIO prepaid sim to postpaid and visited MyJio store, Kankadbagh Patna and they are not issuing postpaid sim when I am showing adhar details from phone. #fraud #service
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prakash nair (@pashunair) reported@JioCare I wonder why jio customer care is behaving like parrots- keep on telling the same thing for three days, like TRACK TECHNICIAN without assigning one for a resolution.
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Ganesh 🚩 (@Williamson924) reported@JioCare @JIOAIRFIBERIN @_MukeshAmbani It has been 4days since my connection was installed, and the internet is still not working properly.I have tried calling and messaging the technician,but I am receiving no response.Customer care assured me that issues would be resolved quickly, but my problem remains unaddressed.
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Rahul Jadaun (@deshjadaun94) reported@JioCare , please note that in my area Village: Chandpura , Sarmathura , dholpur , Rajasthan .. PIN code:328026 there are very poor network although 1 km far we have tower. Me and my all society planing to port sim in different network. Pls look into this.
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Shankar Shankar (@ShankarSha70345) reportedFrustrated with Airtel & Jio duopoly! In prime (Hyderabad), only voice plans + small data packs (₹48 1GB Airtel, ₹100 6GB Jio) use karta hoon UPI ke liye. 50% data khate hi speed crash, peak UPI time pe network dead. @Airtel_Presence @JioCare @TRAI fix this! #Airtel #Jio
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Adil Shaikh (@beinghuman272) reportedI ported my SIM from Vi to Jio and it’s already been 10 days, but 5G service is still not activated on my number. Chat support is giving no proper answers at all. Extremely disappointing and pathetic service from Jio. @JioCare @reliancejio #jio5G #PoorCustomerService #jio
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Arun kumar (@arundotspace) reported@reliancejio @gujarat_titans @GoogleIndia Yes say no more to jio! Idk why on every Sunday in my area there is no 5G network. Why you called your cheap 4g True 5G? When can't provide 5g network. I think I should switch to Airtel , atleast they provide better ping, internet speed unlike True 5g 🤡
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Ankit Choudhary (@DadaChoudhary) reported@JioCare Namaskaram, I have started Online Port In request from Vodafone to Jio. No communication from sim delivery boy . Toll Free Customer Care executive failed to help. What shall I Do ?
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Dr. Mohd Zeeshan (@zeeshan_Jammu) reported@reliancejio @JioCare Unable to receive help for a month now on getting approval for my PAN card verification in your app #JioPos lite# and hence lot of my money is in that wallet which I can't use ?
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apolitical (@apolitical45322) reported@JioCare @JioCare What is the status of NO0001D9XZNC? It has been 3 weeks of asking and your bots replying with the same message. I have raised a issue with consumer forum now. I will be contating a lawyer very shortly.
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Ravi Verma (@_rraviverma) reported@JioCare I rescheduled the appointment for today at 12 PM when the option showed and still no technician showed up.This is ridiculous from your end even smaller service providers do better than this
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Amit Kumar Mukhija (@akmukhija) reported@JioCare My issue please resolve otherwise I will your complain cousmer court
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D S (@DS94506) reportedDear @reliancejio @JioCare My internet is still down in my area i humbly request you to fix it asap , it has been quite a hassle for me all these days and i dont want to end up switching my network provider so look into it thank you
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jaimin patel (@jc1991patel) reported@JioCare worst service ever no one came nothing do just took money only . Free ke paise milte rahenge .#reliance na net chal rha hai 1 week se na koi site engineer visiti krne aarha hai free ke paise lut rahe ho .
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Ranjan (@Ranjan72237015) reported@JioCare Worst service by Jio after multiple SRs raised. The engineer visited the site, promised it would be resolved in 30 minutes, took the OTP, but the issue still persists. He cited personal reasons for the delay. No internet.
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Birendra (@birendra_11) reported@JioCare There is no point of that now. I got the impression of your service in my area and would not want to continue. Please cancel my order and provide refund.
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Astro Pankaj Seth (@astropankajseth) reported@JioCare I am facing a frequent issue with my JioFiber connection in my area. The internet connection gets disconnected repeatedly because someone disconnects or disturbs the cable connection from the pole outside.
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Nitinkumar dubey (@Nitinkumar_2607) reportedI have purchased the SM-S928N device and am experiencing an issue with 5G data connectivity on the eSIM within India. I kindly request your assistance in resolving this matter.@reliancejio @reliancejio @SamsungMobile
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DC technical 🇮🇳 (@DC_technical) reported@JioCare Your internet doesn't work in my office so I'm not interested!
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Gpk patil (@PatilGpk) reported@JioCare Still no response as discussed on call technician slot for 6.30 pm your technician called on 6.40 and said will come tomorrow how will that work we have office on Monday,, then customer care booked 7.30 slot still no one came no communication
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Falanshu Sinha (@Falanshu55557) reportedWhat the hell are you doing @reliancejio @JioCare? For the last two days, forget about 5G and 4G, even the 2G speed of my Jio SIM is not working! The net speed works for a few moments and then again the net speed becomes very slow. No 5G coverage at all in my room.
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CA Ashish Jindal (@ashu_explorer) reported@JioCare Your customer care doesn't answer calls. When they do, they misbehave. Is this your service standard?
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Pet Coke (@petcoke7) reported@JioCare Poor service, no internet from last 2 months. Thats it. Dont ask too much
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Ranjan (@Ranjan72237015) reportedExtremely disappointed with @JioCare @jio_fiber . Internet down, technicians are rude and just take OTPs without fixing the issue. If Ticket SR000036N7WZ isn't fixed tomorrow, I'm switching to Airtel. #JioFiber #BadService
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GreenRule (@hrajendr85) reported@JioCare what happened? The help was supposed to happen right away. No answer..no action..no reaction!!
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Aditya (@AdityaCh6634) reported@JioCare Even in cities like Mohali, both indoor and outdoor 5G coverage quality is poor in many areas. Speeds and signal stability fluctuate frequently despite 5G availability being claimed. Network quality and consistency need major improvement. Please do something for resolution
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JUMBO⇄TRADER (@JumboTraderX) reportedI use @reliancejio for 8Years still getting worst Experience Issue 👇 Accidentally recharged with Wrong Plan and when I am going to cancel and Reverse the plan they are saying not Eligible 😡 Nice #scammer Time to switch @airtelindia i am already using Wifi of Airtel
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Parimal Takkar (@parimaltakker) reported@JioCare This is the worst customer service, it's already taken 4 days and u need more time. Ur person called me and said he is reaching in 15 mins & then i suddenly get message that it will take 24 hrs more. It's sad that u r not able to solve the complaint in 5 days & need 1 more day.