Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Mumbai, Delhi, New Delhi, Guwahati, Bengaluru, Pune, Jaipur, Kolkata, Cochin, Ahmedabad, Thiruvananthapuram, Hyderabad, Agra and Udaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Phone | |
| Mumbai |
Internet | |
| Chennai |
||
| Delhi |
Internet | |
| Delhi |
Internet | |
| New Delhi |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hiray Tejas
(@tejashire150) reported
Dear @airtelindia kindly provide me fiber connection at 423203 . So I can throw away my previous connection .I am tired of using jio now and very unsatisfied with their service . @reliancejio @JioCare
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Arindam Biswas
(@Arinmaxwell) reported
@JioCare Every user has the same problem here.
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Mikhil Bhat
(@Bhat_Saab) reported
@JioCare The problem is solved, I give money, money is not value for you but it is very valuable for me, I know how money comes
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Arindam Biswas
(@Arinmaxwell) reported
@reliancejio Server down from Jio.
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its_chloro
(@SWATISI97370196) reported
@JioCare Today again one new service request raised ... because no one visit here.itna ghatiya service aaj tak nhi Dekha tha...plzz don't buy jio fibre...this is a total waste of money.1st they will show u a free lollipop for 1 month then this dabba will become worthless in the next month
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ROAMTAJOGI
(@RoamtaJogi) reported
@JioCare @reliancejio Please note that your executive had cancelled my jio express order for postpaid sim without speaking to me. mentioning customer not ready to pay prime charges. Executive Name Sachin Ghadge - Mobile - 8369520882
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Arunima Chakrabarty
(@arunima1295) reported
@JioCare 3 days after your technician visited, my Fiber connection is down due to supposed “device issues”. Again the same parroted response from call centre folks, and the 24/48/72/96 hour wait begins…
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Lalit
(@PANDEyMONIUM) reported
@JioCare Hey. Its been more than a month and all I am hearing is its been worked on. What is being worked on and why is it taking so long? Please share the Service Request number which is being worked on.
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Mikhil Bhat
(@Bhat_Saab) reported
@JioCare When the problem is from your default device and background, no one is doing to fix it, when the teams were doing it, then the network issue was improved. 2It seems that the whole work has not been done again, it will just be done, the work case is closed now, is it not?
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Durga Kant Tiwari
(@durgakant1991) reported
@JioCare @reliancejio Do you people really take any action on poor networks related problem OR u are on twitter just for entertainment ?????
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Mikhil Bhat
(@Bhat_Saab) reported
@JioCare I have already provided your team working on the my problem case. I just had to sit from there that means my problem is not solved, it stopped working, which I asked for problem fix.I have already mentioned my problem, see my tweets, everyone Ask Prachiti, they know my case.
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Mikhil Bhat
(@Bhat_Saab) reported
@JioCare Don't asked to share again because this is the last chance given for problem solved @JioCare What's the happening to goin on this my case after 7 months
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Erosmanohar
(@erosmanohar) reported
@JioCare @reliancejio plz enlighten me, is it a 50 hours task to install a new jio fiber connection. Why so much delay. Plz hire some who are efficient in performing their duties rather than causing delay and frustrating customer. Thanks
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Ashish Garg
(@caashish1985) reported
@JioCare I don't think you regret on twitter you try to be humble and decent whereas on call it seems like your executives have done PhD in rudeness and indecency... I hope this is an exception and not every customer face such humiliation. Pls keep 1000 bucks as donation to Reliance group
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Siddharth Jain
(@iamsidthefreak) reported
@reliancejio: Got a Jio Fiber connection this week. Facing severe issues with the Set-top box and none of Customer care channels (Chat, WhatsApp, Toll free number) are responsive. Kindly help.
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Anil Ashutosh
(@AnilAshutosh2) reported
@JioCare very weak signal in Sindri (Dhanbad). Pl do the needful
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ASHISH SHARMA
(@all4uashish) reported
@JioCare I am not been contacted till now neither my refund process is initiated .only we are best and are world class organization by saying is not everything . let's face the challenge and do customer satisfaction first . please arrange a call back and initiate refund. Waiting for quick
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Prakash rao
(@durgaprakash999) reported
@JioCare I tried but got a message the service area is unserviceable
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AKS
(@aksca21) reported
@reliancejio @JioCare I have succesdully done 501 recharge at my prepaid number today but that is still showing under queue and I couldn't find any option to activate that. Please help. All details shared through DM.
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tanu
(@tani1910) reported
@JioCare We tried contacting you for the recovery of JioFiber device for service ID 400122772835, but were unable to collect the device. To schedule an appointment for device pickup just type 'DNP' and WhatsApp to '7000570005' from your registered mobile no.or drop us an email at jiofiber
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dadu dutta
(@DaduDutta) reported
@JioCare @reliancejio already told you that your company provide us poorest data service in our area if you can't resolved the problem than let it go. Don't asking us for phone setting and web site name , this kind of query are disgusting
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Sayantan Mukherjee
(@ShantyInnovates) reported
@reliancejio got a new sim. Was trying to activate but the network is not available. Please help
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Anindya
(@Anindya_Khare) reported
@reliancejio @jioCare your network is not covering most posh locality of Jabalpur(MP),Sukhsagar valley, Gwarighat Road. Contacted many times to them, they shown no interest to cover, giving unreasonable excuses. The colony has immense potential of connections. Pl intervene.Thanks
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Vinod
(@rvinod1056) reported
@JioCare Listening the same from your customer support team from 5th July 2021. Everytime they say the same thing and receives message that appointment scheduled. But no response. Later I need to follow up again. And the same repeats. Raised multiple requests, at the end no response.
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Pradeep Balasubramanian
(@PradeepBalasub2) reported
SR000015Y2R7 issue not cleared but ticket is closed. Playing with process. Pathetic customer service #jiocare #jiofibercheat #DoYourJobjio
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Mgmt scientist
(@Ominkate) reported
@reliancejio @MukeshAmbanima I'm having zero network in my area and I guess what I paid for it!
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ASHISH SHARMA
(@all4uashish) reported
@JioCare Please arrange a call back and cancel my connection and please refund complete amount as it is cheating taking payment by saying you have one month free trail and later deducting charges...I WANT MY COMPLETE REFUND AND DISCONNECTION ASAP
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Swaroop Kumar 🇮🇳📸
(@swaroopsahoo44) reported
@JioCare This problem is there since 2 months. Can you address at spot. They you taking money make sure you serve as well.
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tanu
(@tani1910) reported
@JioCare sir what happened of my complaint
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ASHISH SHARMA
(@all4uashish) reported
@JioCare Complaint no for miss selling SR0015ZO0Z Jiofiber connection no 120-3523930 I was miss sold by saying it's a month trail period and 6 months package kindly initiate my refund and disconnection