Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, New Delhi, Chhindwāra, Pune, Noida, Chandigarh, Guwahati, Bengaluru, Thāne, Indore, Mumbai, Dimāpur, Sūrat, Cochin, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Total Blackout | 8 minutes ago |
|
Bhopal
|
Phone | 25 minutes ago |
|
New Delhi
|
Total Blackout | 28 minutes ago |
|
Chhindwāra
|
Internet | 34 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Noida
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝑺𝒂𝒕𝒊𝒔𝒉 𝑵𝑻𝑹 (@NTRSatish9999) reportedOne of the worst service by @reliancejio @JioCare in Chittoor Dt Andhra Pradesh I ordered Jio AirFiber on 15th May and made the payment when the engineer visited for KYC. Till date, there has been no response from the agent. I have tried calling him for the past 3 days (1)
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Mahesh Pandao (@PandaoMahesh) reported@Parthrajsinhoo7 @JioCare @reliancejio Worst experience with #jio , its time to switch from Jio to other
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knaz🐘 (@knazjohn) reported@JioCare No its been 7 days,and each time your person never attends call and today your engineer told today 4 people is on leave we cannot come,why i have to face this,i will opt some other network,i want you to assign a engineer by today or else refund my relocation amount and take down ur old device,i want it done by today or else cancel and refund thats it,no more conversations
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Veeresh pandey (@Veereshpandey13) reportedJio network is not working properly in my area. Network is too weak. Internet is not working and calls cut automatically. @JioCare @reliancejio
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Dr. Subhromegh Dutta (@SubhromeghDutta) reportedWhy don't jio home have he option to terminate air fiber connection. I want to terminate it on 30/05/2026. The customer care is replying it is temporarily discontinued. I have send emails to jio air fiber care and jio grievance. Don't persuade to relocate. @reliancejio @JioCare
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sachin S🇮🇳 (@ErsachinSharma3) reported@JioCare Hi Sachin, we wanted to let you know that we are currently experiencing some intermittent technical issues that may be impacting your internet speed. We completely understand how disruptive this can be and sincerely apologize for the inconvenience.
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Abhijeet Singh Raghav I Digital Marketeer (@icynophilist) reported@JioCare I am not getting any resolution from the last 3 days.
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𝐀𝐝𝐯 𝐒𝐮𝐫𝐣𝐞𝐞𝐭 𝐬𝐢𝐧𝐠𝐡 (@helldown777) reported@JioCare 8 days since I raised the complaint and still no resolution. U can’t even arrange a technician visit in an entire week. Every time it’s just rescheduled with no action. Truly one of the most pathetic and disgusting customer service experiences. SR000035V583 — STILL NOT SOLVED.
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shivdomlur (@shivdomlur) reported@JioCare I am shiv kumar ,#336, 1st floor, Domlurlayout layout, no internet service since last 4 days , been requesting your local person Prashant, so far not attended..... Kindly call please Mob-9986024918
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yatin s dhotre (@yatu4756) reported@JioCare I don’t care what’s the status of the service request. I simply paid from 21 May and want serviced to be activated from 21 May. If you failed to keep your commitment then compensate for lapsed days
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Sunilkumar (@indtextil) reportedWhat exactly is wrong with @JioCare @reliancejio??? Promised delivery of sim card within 48 hours, but no delivery even after 4 days. Delivery person has a phone which is switched off all the time. On complaining your executive's promise immediate resolution which never happens.
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Ravi Anand (@jharavianand) reportedInternet connectivity in Sarisab Pahi, Bihar 847424 is completely down on both Airtel and Jio networks. Even mbl towers stop working during power cuts because there’s no DG backup available.This is causing major inconvenience to residents. Immdt actn needed. @airtelindia @JioCare
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Nikhil Chouksey (@inikhilchouksey) reported@JioCare I’ve DM all the above details please help me It’s so much urgent as I am unable to do my important works
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𝖀𝖏𝖏𝖆🆆𝖆𝖑 Y𝖆d𝖆v (@kingujjwall) reportedWorst Service provider company @Paytm and @JioCare
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Abhishek Pradhan (@Abhi_Pradhan27) reported@JioCare Hi team, as informed I paid for a monthly subscription and you failed to provide service without an interruption. Now I need the refund because of your service interruption.
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Rahul (@da_bhp) reported@JioCare @reliancejio @JioCare i have spent over an hour with customer care. No one is giving an answer. I do not have an option to reschedule. Why is an engineer not coming to fix the problem.
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shatrughan kumar (@sainik3429) reported@JioCare I received a call on my phone from a Jio customer whose number is 8287127773. I picked up the call and said Ram Ram. She started asking for recharge. I again said Ram Ram ji. She made fun of my religion and abused my Hindu gods and goddesses.
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Abhishek Pradhan (@Abhi_Pradhan27) reported@JioCare I’ve already paid for a full month's subscription, but your service was completely down for over 24 hours. Why shouldn't I get a refund or credit for the period you failed to provide the service I paid for? Please resolve this. #JioDown #cjp #jiofraud
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jaimin patel (@jc1991patel) reported@JioCare I want solution u can send your representative to check all the things . Thanks @JioCare #reliance #jioworst
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ANIL SINGH (@ANILSIN38640084) reported@Lawyer_Kalpana @JioCare Service is very very poor. I just disconnected jio tv
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Nitin Verma (@ni3verma501) reportedPathetic service from @JioCare @reliancejio. Took a new Jio Home connection with a 100 Mbps plan, but getting miserable 30 Mbps right from day one. To make matters worse, customer care is flat-out refusing to even register my complaint. Absolute breach of trust and terrible CRM
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Rahul Trivedi (@rahultrivedi78) reported@Lawyer_Kalpana @JioCare Yes, I'll also port all my jio connection (total 05 including fiber) to idea. Now days idea provide better network than any other. We should make them realize that if an customer take them to sky then he showed them ground too.
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Ankit Singh (@aankitsinngh) reportedDon't ever getFiber installed not even by mistake!These bastards are the biggest fraud company in India.They just hand over a connection and then completely wash their hands of you; nobody gives a damn about the customer. Every single one of them is a two-faced bastard @JioCare
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francis pradeep (@pradeepfpa) reported@JioCare @reliancejio Pathetic service in Velachery! My Jio Fiber is DOWN for 5 days. Raised complaints, but zero response. The local tech claims there's a "staff shortage" and refuses to come. Escalate and resolve this ASAP! Linked mobile 9841302290#JioFiber
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Ajimon Basheer kutty (@ajimon_b) reported@JioCare complaint registered SR000036CEER on 20th May and no one visited to resolve the issue still
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Wafi (@Wafi_abbass) reported@JioCare @reliancejio My JioAirFiber has been completely not working for the last 3 days and no one is resolving my issue. I have tried customer care and the app, also offline jio distributor but got zero help. My work is getting heavily impacted. Please fix this urgently
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Ganesh AIyer 🇮🇳 (@giyer555) reported@JioCare Are u an idiot?? Check the account number of the subscriber mentioned above and do proper KYC u will have the information. In any case ur mails are blocked.
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Dr. Piyush Soni (@iampiyushsoni) reported@Airtel_Presence My no. 96xxxx605 (registered under Piyush) got disconnected without any prior intimation. @JioCare says the number is still with Airtel, though I never requested porting back. Visiting Airtel stores for 1 month, but no resolution. Plz help recover my no. urgently
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किरण तासकर K T (@KT44442) reportedMy issues with @JioCare remain unresolved: Pending Refund: Waiting 5 months for my excess payment. No response yet. False Status: Order ID LR000019LFNR shows 'Activated' but installation is pending at my Nashik address. No Support: Total lack of accountability and false promises.
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Suraj (@whoCSSuraj) reported@jiocare @reliancejio Why can’t some one Tech Support call I can’t access the admin to its full potential. Tech support team can sort it. Team calling me is from X They know nothing. Unnecessarily the issue is prolonged. @TRAI