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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 68% Internet (68%)
  • 13% Wi-fi (13%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Morinda, Chhindwāra, Patna, Sūrat, Bhubaneshwar, Guwahati, Jamshedpur, Durgapur, Jaipur, Lucknow, Pune, Kolkata, Bengaluru, Kallakkurichchi, and Mumbai.

CityProblem TypeReport Time
Morinda Internet 21 minutes ago
Chhindwāra Total Blackout 45 minutes ago
Patna Internet 55 minutes ago
Sūrat Internet 1 hour ago
Bhubaneshwar Internet 1 hour ago
Guwahati Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare During the installation, your engineer himself informed me that there was a problem with the modem/router and assured me that the issue would be rectified by the Jio technical team within the next 24 hours. However, after leaving my premises, he never returned and has also

  • ramnaga94
    Ram N (@ramnaga94) reported

    @JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.

  • KumarYash01
    Yash Sharma (@KumarYash01) reported

    @JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution

  • donnabell_27
    Dua🤲 (@donnabell_27) reported

    @JioCare I’m fed up with your tortoise network

  • VijayShukl70154
    Vijay Shukla (@VijayShukl70154) reported

    @tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.

  • dipenthaker7
    Dipen Thaker (@dipenthaker7) reported

    @JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this

  • dibyendu_das
    Dibyendu K Das (@dibyendu_das) reported

    Booked appointment for my #jiofiver Issue at 10 am today and suddenlyfind it now rescheduledwithout any informationat the last momentto 1 pm. Pure arroganceon part of Jio @reliancejio

  • borkarpa
    Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported

    @JioCare Now I don't want any connection. Please cancel my said order and give me full refund at the earliest.

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber

  • iamArindam7
    Arindam (Arin) (@iamArindam7) reported

    @JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital

  • ChidamSaravan
    Chidambaram Saravanan (@ChidamSaravan) reported

    @JioCare @JioCare Let us show some professionalism. I had DM'ed you all details including my FULL ADDRESS to you. Don't waste my time,asking for ADDITIONAL details like this. Be specific about, what you want? Will google map location will do? But, WHY YOU HAVE CLOSED THE COMPLAINT?

  • AbhiSinha2003
    Abhi Sinha🚩 (@AbhiSinha2003) reported

    @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

  • My_self_Manohar
    Manohar (@My_self_Manohar) reported

    @reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.

  • thehighmuse
    shivmtrika (@thehighmuse) reported

    @JioCare @SEPTT221 are you ******* stupid? jio is the only network worth trusting you retard. i am blocking you too.

  • Eternalseeker57
    Eternal Seeker (@Eternalseeker57) reported

    @Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks

  • SquaredR7284
    Squared R. (@SquaredR7284) reported

    @tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.

  • Parth07794188
    Parth (@Parth07794188) reported

    @JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

  • dibyendu_das
    Dibyendu K Das (@dibyendu_das) reported

    @ad470956 @reliancejio Not router issue, Fibre cable issue

  • blu476
    Kundan Singh (@blu476) reported

    @JioCare 1. Called party numbers-8210492002 & 9334636341 2. Latest date when issue faced: 02 Sep 2026 3. Latest time of issue - 1600 Hrs 4. Handset - OnePlus Nord CE 3 I am facing major issue with internet connectivity.

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    How low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare @Mrugank1989 You don’t understand human relationships. U r a machine reply. U dnt want to resolve issues. If you want to, please visit on site .. Vileparle kalpavriksh sty, Sant Mukta bai road, Vileparle east, Mumbai. Why can’t u respond in detail here for last so many months on going issues?

  • yabhishekhd
    Abhishek Yadav (@yabhishekhd) reported

    .@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”

  • evabuilds
    eva (@evabuilds) reported

    @JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm

  • sabarii_shankar
    Sabari Shankar (@sabarii_shankar) reported

    @JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare