Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Mumbai, Chhindwāra, Bhopal, Rājkot, Vellore, Jaipur, Delhi, Lucknow, Vadodara, Shiliguri, Chandigarh, Panaji, Srinagar, and Jalandhar.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 15 minutes ago |
|
Mumbai
|
Internet | 34 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Rājkot
|
Internet | 3 hours ago |
|
Vellore
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Curious Voyager (@j4ntddf76x) reported@shreyaseng @JioCare @reliancejio They won’t even cancel it I bet.
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shashi bhushan (@shashi_jgec) reported@JioCare @JioCare Are you looking into the issue .Re-iterating my issue again. 1.Postpaid plan but I have to recharge like prepaid each month.(I need rental bill same like postpaid) 2. Two voucher coupon deducted though both recharge was unsuccessful. (Total 300/- Loss, please add again)
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Er Akhilesh (@ErAkhilesh39862) reported@JioCare Bina problem solve kiye complaint resolve kr diye still net nahi chal raha
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Dr. Dhruv Chopra (@Dhruvch11) reported@JioCare I have shared the details, again tried to connect on the toll free number and pre recorded message is being played.. it's a sheer misuse and arm twisting tactics.. payment and don't get service @DoT_India Please look into it
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Sarajit Banik (@SarajitBanik1) reported@JioCare @JioCare My main concern is 4G, 5G and calling connectivity. AirFiber is secondary because I rely on my mobile outside home. I've shared all details in DM. The Appellate Desk said a state level complaint would be raised, but no SR appears in the app. It's been a week no update.
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Madhu kiran Arja (@ccdsiu) reported@JioCare @JioCare Because he is no longer available, no one visits for the service request, and my scheduled appointment gets delayed by days or even weeks until a new engineer is assigned.
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IdeasMoney (@ideasmoney) reported@JioCare @JioCare @AmbaniKaVansaj Hi, Please let me know clearly by when I will get the refund for cancellation of LR00001E978V. Your service request is of now use to me. Please learn to communicate what is relevant to customer. SR is your internal process which I don't care about.
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JOYBOY ! (@DOBBY934936) reported@JioCare @motorolaindia Facing backend IMEI sync issues on my 5G Moto phone—MyJio refuses to activate True 5G even though hardware is fully 5G capable. Can your technical teams sync the device TAC database and resolve this? Need this fixed ASAP! 🙏
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Viraj Thorat (@Viraj_s_thorat) reported@AmazonHelp It’s really nice of @AmazonHelp to respond promptly. The tweet was done accidentally on your site. It was meant for @JioCare who seems to have been habitual of ignoring the customer’s concerns and avoid one to one conversation.
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Akshay (@Akshkul_05) reported@JioCare kindly check network at ROHA dist Raigad 402109 location it is too bad it seems deliberately done to favour WIFI mafias pls look into it
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Guru Prasath (@Gurud03) reported@JioCare Worst experience I have faced with @JioCare pathetic team .. My order number NO0001EM1QL4 payment done same day to jio service team during the visit on Tuesday 14.07.2026, the service person promised same day for installation before paying the amount, which Didt happen.
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Gaurav Arora (@gauravbca93) reported@JioCare Unable to use jiofibre from last 3-4 days, also we can't raise complaint via call centre , application. Can you resolve the issue?
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Sushmit Kumar (@SushmitKumar7) reported@JioCare Why the IVR options has been removed with your voice assistant which is useless, it's not able to understand anything and not allowing to connect to customer care executive and repeating the same dialogue again and again?
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Vishwajith🌳🇮🇳 (@vishwajith28) reported@JioCare iam facing worst network in my area no signal since night . If it rains signal will be gone & i live in tier 2 district head quarters. This is the poor service of jio. Not this time every time if it is raining signal is gone even i can't access 4G
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हेम (@Hemshillong) reported@JioCare Unfortunately, you are not helping. Weather is fine, but on the pretext of it, service is being delayed.
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Nikita Singh (@NikitaSinghSays) reported@reliancejio @JioCare very pathetic fibre services by you. It’s been 3 days there’s no fibre connectivity. The service engineer calls and says there’s no connectivity in whole area. How many more days will it take to restore Servives?
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Awanish Dwivedi (@snazzyawi) reported@JioCare @jio_fiber This is unacceptable customer service. If this issue isn’t resolved immediately, I’ll have no option but to surrender my JioFiber connection and switch to another provider. #JioFiber #CustomerService #BillingIssue
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Sunny Singhal (@sunnysinghal451) reported@JioCare Very very poor
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare @IamKishorBhat No you won't do anything. I hv been raising request for my internet issue since 3 weeks no response. Your coustomer care really useless. And been asking the refund still no response. Taken coustomer for granted kudus to you guys @jio_fiber
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Abhishek Mishra (@This__is_Abhi) reported@JioCare @JioCare Still the problem had not solved yet.
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Priya Jain (@PriyaJa10254402) reported@JioCare Issue not yet resolved. Plz check
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Soubhagya (@soubhagya_earth) reported@JioCare i thought you would take my request seriously and act on it. but, nothing has changed. there has been no transparency, no clarity, no call and now even my DMs are going unanswered. this is not the level of service i expected from JIO. this is my final request. either complete the installation by end of today or process the refund immediately after today without any excuses. if neither of these happens, i will be left with no option but to pursue the matter through the appropriate legal consumer grievance channels and publically document the experience. i still hope jio chooses to resolve this professionally.
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Rajdeep Saikia (@rajdeep18) reported@JioCare This problem is encountered in the entire Charing/Jamuguri/Jhanji area of Sivasagar District. You don't need my residence details to verify.
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Priya Jain (@PriyaJa10254402) reported@JioCare This happens v. Frequently. Kindly see that there is prompt and permanent resolution to it
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Parth Boda (@itsparthboda) reported@airtelindia Again and again, If you can't provide service why don't you deny at the time of request, poorest service ever by Airtel. Switching to @reliancejio .
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Akash Rathod (@CaptainAkash123) reported@JioCare You guys are so dumb just like your IVR customer support. Already dropped message and everything but still asking to drop the message. And they have no proper human customer support instead of bot/robots who has zero sense of dealing with customers issue.
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Devendra Pradhan (@Devendra3597) reportedPathetic service by @JioCare @reliancejio , no one responds to call only automated voices …..
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Dilip Jangid (@thedilipjangid) reported@JioCare My 2 Fiber booking money in pending and there is mo refund process or help email or call. Plz help us to get refund of LR00001E3TPL & NO0001ENKE50
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Mayankk Agrawal (@Mayankk_1985) reported@JioCare I'vw already provided the screenshots etc. of everything i have. Clearly @JioCare doesn't have any intention to resolve the problem. I'll be putting formal complaint through consumer court @jagograhakjago
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Mayank Digraskar (@mayankdigraska1) reported@JioCare no technician is ready to help to resolve internet down issue in Bilaspur sarkanda, bengali para since last 4 day. Pathetic service. Please look into it asap and resolve it. Request ID-SR00002MPXNO Please reach out to - Sarthak Digraskar 9827942216 @reliancejio