Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Chās, Bengaluru, Kolkata, Varanasi, Jodhpur, Chhindwāra, Sopur, Mumbai, Raurkela, Pune, New Delhi, Chennai, Sāgar, and Jamshedpur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 60 minutes ago |
|
Chās
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Kolkata
|
Wi-fi | 3 hours ago |
|
Varanasi
|
Internet | 3 hours ago |
|
Jodhpur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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CA Himanshu khaturia (@mkhaturia5) reported@jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare
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Piyush Moharana (@PiyushSipu) reportedHi @JioCare, I am facing disruption in internet service from 1 PM today on my Jio Fiber. I switched from Airtel to Jio recently but the service of Jio just sucks. It's so pathetic.
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Monster Mankar (@MonsterMankar) reported@JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority
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Sarthak sharma (@Sarthak21986439) reported@JioCare Green stable but still WiFi is not working.
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare I didn't hear anything from you, also engineer also not visited from morning. Tell me is jio internet is down woldwide ??
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jkk (@jkk270790) reported@JioCare I am facing jio fiber issue since today afternoon Still not resolved? What’s happening??
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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Sandeep (@sandeepu3v) reported@JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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Ratnesh Mishra (@RatneshSNMC) reported@JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply
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Siddhartha daga (@siddhartha_daga) reported@JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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Pravin Kulkarni (@PravinMK24) reported@Airtel_Presence @airtelindia ..Now I will start the sim Port the 2 airtel sim, wifi and DTH connection to @JioCare Fasttag pass too will close. No value for 20 year customer .
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Suresh kuamr (@Sureshkuamr6) reportedHey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.
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ट्रम्प शर्मा (@SOXL007US) reported@JioCare worst WiFi service Switch to @Airtel India for best experience l
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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diganta das (@diganta88714376) reportedPaying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.
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Hımαƞshυ Rαwαl (@heemaanshuuu) reported@JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Roushan Kumar Mandal (@Roushan58069662) reported@JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????