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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Indore, Bengaluru, Visakhapatnam, Jaipur, Guwahati, Bānposh, Mumbai, Kallakkurichchi, New Delhi, Chhindwāra, Muzaffarnagar, Kolhāpur, Chennai, Hyderabad, and Satna.

CityProblem TypeReport Time
Indore Internet 3 hours ago
Bengaluru Internet 5 hours ago
Visakhapatnam Internet 5 hours ago
Jaipur Wi-fi 6 hours ago
Bengaluru Internet 6 hours ago
Guwahati Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sandhujax
    JAX SANDHU 💮 (@sandhujax) reported

    @JioCare @reliancejio It’s been 8 days since I submitted my request. I haven’t received any updates, calls or assistance. What should I do now and whom should I contact to get this issue resolved?

  • vikrant43204761
    Vincy (@vikrant43204761) reported

    @JioCare @skinny258 You never resolved the problems.

  • steven_redar
    Steven (@steven_redar) reported

    @sonali0_ @JioCare Welcome to experience worst service of @airtelindia experiencing worst service 😑

  • ShlokeKulshres7
    Shloke Kulshreshtha (@ShlokeKulshres7) reported

    @JioCare Cheap service as expected @JioCare

  • mayank_s_dubey
    Mayank Dubey (@mayank_s_dubey) reported

    @JioCare Shameless @jiocare did not even register a single complaint.

  • shikharsri234
    Shikhar Srivastava (@shikharsri234) reported

    @JioCare @JioCare you in fact, did not assist me futher. Well I guess time to raise a formal complaint through consumer portal!

  • shishirupadhyay
    shishir upadhyay (@shishirupadhyay) reported

    @JioCare @JioCare This is not customer support—it's a textbook example of negligence, incompetence, and complete disregard for paying customers.

  • Vanshmandhyani
    Vansh (@Vanshmandhyani) reported

    @JioCare i feel so disappointed being an customer of yours.

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @reliancejio @JioCare I think your entire team is sleeping for the last 13 days. Nothing is happening. If you hire me instead, I will work 10 times faster than your lazy team and get things done immediately. Cancel my AirFiber order right now and refund my 3143.52 rupees

  • Iamdesirockstar
    Desi rockstar (@Iamdesirockstar) reported

    @JioCare @reliancejio @jio_fiber It was done on 09/06/2026. Still after 10 days and calling jio complaint helpline number several times i have not recieved refund which was promised to me at the time of cancellation in 7 days It's a sincere request to do within today otherwise i might have to go consumer court

  • heemaanshuuu
    Hımαƞshυ Rαwαl (@heemaanshuuu) reported

    @JioCare It has been more than one day where I was told I’ll be getting an update if not anything. No updates and the raised service requests have been pending as well.

  • imsatishrai
    Satish Rai 🇮🇳 (@imsatishrai) reported

    @JioCare How much time you need to contact customer? And why you need reason for cancellation of services...it's customer desire @JioCare @reliancejio Just tell me how a customer can request for cancellation of services

  • IbcMaurya
    Rajababu Maurya (@IbcMaurya) reported

    Jio Team reminding me for doing recharge on my second number meanwhile I am not able to use properly internet on my first number which have a recharge of ₹399. Internet speed is worse than 2G network but Jio promise to give unlimited 5G Data 🙄 @JioCare @trai

  • BiltuMo08084132
    Burnol (@BiltuMo08084132) reported

    @reliancejio @JioCare fix your ******* network

  • veebee800
    KaranVaryani (@veebee800) reported

    @JioCare Engineer visited the site, couldn't install a new optic fiber wire so I suggested him another route. He said I'll go for lunch and come back at 4. Now, he's not picking up my calls or responding. Whole business is down due to no internet. SR000038QKS1 Disappointing.

  • pnaikji
    PRAKASH NAIK (@pnaikji) reported

    @JioCare I was already given you my number and detailed complaint but very regret fully noted that you are not taking seriously, please connect me with responsible executive Prakash Naik, 9373120491

  • smaurya1402
    Santosh Maurya (@smaurya1402) reported

    @JioCare No solution.. No technical visit No response

  • PankajP52165724
    Pankaj Patel (@PankajP52165724) reported

    @JioCare Last 3 week faced issue

  • jyant7223
    jyant kumat (@jyant7223) reported

    @JioCare Connection was booked on 13 June, but it has not been installed yet. Whenever I contact the service person, he keeps saying that it will be installed soon, but it still hasn't been done. Could you please let me know when the installation is planned to be completed..?

  • kumarkush
    KUSH KUMAR (@kumarkush) reported

    @JioCare Copy paste reply, I am simply asking for refund of my security money, you intelligent people are not able to understand this, just close your customer service rather than making mockery of yourself

  • safe_earth0
    Vishal (@safe_earth0) reported

    @R_kaneki_07 @reliancejio Before 1 week it was working without any issues. It started appearing recently.

  • SaumyaS7
    Saumya S (@SaumyaS7) reported

    @JioCare Please inform, how many more days, you will take to resolve my issue?

  • ATAURRA92416745
    ATAUR RAHMAN (@ATAURRA92416745) reported

    @JioCare @reliancejio After all details send including mobile number not meet any important facing same issues Service by jio

  • 0xnaga
    nagaprasad.sol 🌌 (@0xnaga) reported

    @lukius @reliancejio @JioCare And i am switching to a new network already

  • MeghaDoger
    Ayushi Doger (@MeghaDoger) reported

    @JioCare Ask 1000 times for details and give 0 resolution. Today marks the 42nd day of my follow up with you for refund and I am sure the count would go to 100 days. @AshwiniVaishnaw sir please help and let us know how else do we take this forward to get our money back

  • iamofficial_ss
    shreyysays (@iamofficial_ss) reported

    If this isn't resolved today, I am officially shutting down this JioFiber connection and porting all 4 family Jio SIMs out to Airtel. I’ve already looped in @TRAI. You are losing 5 connections because of your non-existent customer support. @JioCare @reliancejio #jiofiber #jiodown

  • JSudani
    Jignasu Sudani (@JSudani) reported

    @JioCare Information is not useful. Problem is not resolved, I can give only feedback. There is no option for refund.

  • SaumyaS7
    Saumya S (@SaumyaS7) reported

    @reliancejio @JioCare I have installed JIOFIBER. I am facing internet issue for last three days. I have made a request (SR000038LTW9) on 16/06/26. But till now, the same has not been resolved. Very poor service from your Bhopal team. Today one technician

  • AjitNayak44
    Ajit Nayak 🇮🇳🅰️ (@AjitNayak44) reported

    @JioCare fed up with internet connectivity and register complain everyday. Better change to any other service provider.

  • Nair_ajay008
    AjAy Nair (@Nair_ajay008) reported

    @JioCare @JioCare The problem is NOT the green light. I know what a green light means. Since June 6, 2026,that's 12+ days, I've been facing continuous network issues. No engineer visit. No proactive call. No real resolution.