Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Bengaluru, Indore, Sūrat, Meerut, Mumbai, Bhubaneshwar, Mohali, Dimāpur, Kanpur, Ahmedabad, Bhopal, Agra, Delhi, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jalandhar
|
Internet | 4 minutes ago |
|
Chennai
|
Internet | 10 minutes ago |
|
Chennai
|
Wi-fi | 36 minutes ago |
|
Bengaluru
|
Internet | 47 minutes ago |
|
Indore
|
Internet | 52 minutes ago |
|
Sūrat
|
Internet | 58 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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muksh technical (@MukshTechnical) reportedNot my message reply and not call answer very sad service 😡 @reliancejio @JioCare @JioHotstar
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ʀᴀᴅʜᴀᴋʀɪsʜɴᴀ ᴠɪᴋʜᴇ ᴘᴀᴛɪʟ (@Rkvikhe) reportedHello @JioCare, I am not able use your wifi service from last 3 days. Still there is no response from any type of customer service you provide. Your customer care number 18008969999 is not allowing me to talk with any customer support. I am paying money for network outage?
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RAJESH (@w_rajesh) reported@JioCare @reliancejio @TRAI This is absolutely unacceptable! My Jio AirFiber issue is still unresolved despite repeated complaints for over a month. Tickets are closed without resolution, with the same generic replies every time. I’m paying for a service I can’t use. Fix it
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Faisal Alam (@_Faisal_Alam_) reported@JioCare Will you help me or not @reliancejio @JioCare
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Pankaj Kumar Sethi 🇮🇳 (@pankajsethipuri) reported@JioCare 5G not available in our locality Network issue hole day when i call to CC the lady rudely discuss with me there is no politeness i cant found. Mangalaghat Road house name - Purnima nibas alternative jio no is 6371430689
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ツ (@drygin__) reported@JioCare When ? Just a simple question! Fed up with these continuous follow ups. When are you going to resolve my issue ? Either come and pickup your devices and refund my deposit and recharge amount or fix this by EOD. Now it’s up to you.
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The Dictator (@Al_Sudapi) reported@whoalamin @JioCare Open the MyJio app and update your DND settings to "fully blocked." If you still receive such spam calls, install TRAI DND and report each and every one of them. Within a few weeks, you will stop receiving such calls. I too had such issues initially. Now it's peace of mind.
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देशी शिन-चान (@deshi_shinchan) reported@whoalamin @JioCare Finance company need to understand this that phone no. Is not lifetime number like aadhar and should not linked to customer if number is inactive for 3+ months
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maĵnu coffee (@neurotra) reported@JioCare @reliancejio I am ready to provide any identity documents, complete KYC, or comply with any verification process required by Jio. I sincerely request your support, as losing this number would cause significant inconvenience due to its linkage with important services.
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Neetesh Maurya (@neetesh_maurya) reportedNetwork Gone again in my area. @reliancejio @JioCare Please look into and Fix it. It's now happen regular basis mostly on saturday and Sunday. Pincode- 230306 Naudera, Pratapgarh, UP
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Priyansu Mishra (@realPriyansu21) reported@JioCare Why no resolution untill now?
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Anugya Singh (@anugya24) reportedI’ve been facing constant call failures and poor internet connectivity on my Jio number for the last 7–8 days.The network has been extremely unreliable, and it’s becoming difficult to use my phone for even basic calls. Please look into this issue @JioCare @reliancejio
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Praveen Kumar (@Praveen3513404) reported@reliancejio Facing call connectivity issue for several days, tried to call customer care but it didn't help. Multiple users in my surrounding facing the same issue. Could you please check the issue on urgent basiss.
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Aamir Zeb (@Aamirzeb00) reported@JioCare Issue:No Internet Connection My Wi-Fi is connected, but there is no internet access. The router's internet light is blinking. I have already contacted JioFiber customer support, and they advised me to raise a service ticket. Kindly check the issue and resolve. ASAP
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Arindam @eritluxmusic 🇮🇳 (@eritluxofficial) reportedGenuine feedback from Hyderabad users only! How is @excitel_rocks as an ISP, i have mixed reactions, so far i have used ACT,AirtelFiber,JioAirfiber. @JioCare is pathetic in terms of quality assurance and customer service.
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Divyansh Varshney (@divyanshvarshn7) reported🚨 LOCAL MONOPOLY by @JioCare ! Bisauli vendor & Engineer Manoj Kumar are neither fixing my internet nor allowing any other technician to fix it. Is this a telecom service or local gundagardi? 3-day total blackout! SR: SR00003CPRU3 No: +91-5834356451 @reliancejio @TRAI
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Ankur Bhandari (@ankurbhandari) reported@JioCare @JioCare @reliancejio Absl. disgusted with your service!😡connection down for 2 mnths. Every time I raise SR(SR00003C3WVB), ur team closes it without resolving anything. Is this how you treat your customers? Final warning before I escalate this to the consumer forum!#JioFiber
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Prathamesh Patil♎ (@PratzzPatil) reported@JioCare Contact details DM done; what is the estimated time to resolve issues by jio team or its just your self time?
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vicky (@vickypatrickk) reported@JioCare Yes, I answered the call. It was an AI-generated automated voice promoting a Bajaj Finserv Home Loan. Please register my complaint and take appropriate action
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Kamal Kalra (@Kamalk12331) reported@JioCare my jiofibre connection was disrupted at 5:30 pm yesterday when to repair another complaint in Vasundhra Janki Kutir they cut my fibre connection with no intimation to me. I have missed all imp events since then. My comp # SRXXXX2N2WA6 has not been attended to so far
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Rahul Arora (@LordRahulArora) reported@JioCare Done, Please help asap
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Abhiiii (@Abhiii43115401) reported@JioCare 4+days without internet Multiple Service Requests State Escalation & repeated assurances but still no resolution or engineer visit I extremely disappointed with this service. #JioAirFiber
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Shashi Ranjan Singh (@shashi1208) reported@JioCare Temporary issue doesn't continue for 4 days. And we are paying for per days. Do you except if we say we can not pay temporary?
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Sujeet Gupta (@IamSujeetGupta) reported@JioCare very 3rd Internet and mobile network in Vapi Gujarat - 396195 from 23rd July to till, your customer care employees either they are useless or incapable, they only say we are working on this issue and nothing is being done. If you have any shame then appolize to Vapi.
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AMAR PARIHAST (@AASHISH1DEOGHAR) reportedPlease help for reallocation of my jio fiber connection at Guwahati for JioFiber connection Order Number CO0002K5HNIM as I already paid 1200 re-installation fee and I have been asked to pay Rs.35/metre for 30 M cable against total requirement of 55 M approx. @reliancejio
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Vishnu C (@Vishnu_cpvr) reported@JioCare @JioCare This is unacceptable. Please don't send automated replies. I relied on your confirmed appointment and took leave from work, but no engineer visited. Rescheduling to Monday is not a solution. I need the installation tomorrow. Escalate this to the concerned team Immediate
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Ashish Kumar Chandan (@Ashish94374) reportedThe @reliancejio has made Odisha network pathetic,if Idnt have subscribed annual I'd have switched to another network.
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Abdul Saboor Khan (@abdul_sk) reported@JioCare @reliancejio @Jio Team ive made the payment to get my services restored but iam still waiting for an update from you guys , how will adjust the 15 days amoutn which ive not used . WIll you issue a refund to me or will you be adjusting the same in future bills.
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VoiceInTheWilderness (@Srikantthatsme) reportedhow does one escalate jiofiber complaint to Antilla....the @JioCare team seems least bothered to look into any service request ...is it the policy of @JioCare to let customers rot in misery
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प्रारब्ध (@javeri_hiren) reported@JioCare Pathetic service