Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Bengaluru, Pune, Mumbai, Nagpur, Baddi, Durgapur, Jamnagar, Delhi, Nashik, Lucknow, New Delhi, Guwahati, Bhopal, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 8 minutes ago |
|
Bengaluru
|
Internet | 20 minutes ago |
|
Pune
|
Internet | 57 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Nagpur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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TRISHUL (@JordaarTamacha) reported@JioCare why is my jio fiber not working and you have given us three deadline from the afternoon. Why am i only able to connect to a chatbot and not a real person.
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HawkEye(ହକ୍ ଆଇ) (@HawkEye_Odia) reported@JioCare @JioCare still not useful, for me no slots are showing. This is my sincere request, please I need resolution by tmrw 3pm.
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🔡 (@iamrarest) reported@JioCare Not resolved yet. Poor customer care too
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VELMURUGAN SELVARAJ (@VELGAMURUGAN) reportedFive days back I paid amount for new Jio home connection. But yet now there is no response from there. I can't connect with customer service. Kindly resolve the issue. @JioCare
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SUHAIL (@HaidarKkhan) reported@JioCare SCAM ALERT. Hi. I was unable to recharge today .Called your customer care number . I came to know that my number and was lost and I have called you to block my number on 13th August . This is incredible . Neither my phone was lost nor have I called to block it.
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Arun Nautiyal (@nautiyalar) reportedMy JioFixedVoice Number +911243545067 has been down for the last 2 days. No action has been taken even after the service request has been raised. @JioCare @reliancejio
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@MavikaaGlobal (@thakkarbansari) reported@JioCare ANY UPDATES ON MY COMPLAINT?
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Kundan Singh (@blu476) reported@JioCare Facing serious network issue like call dropping, no 5G service and most of the time no 4G service. I need to look for network to send a text message also. Sent many requests since 09 Jul 26 through email, mujko app etc but nothing happend till now. Plz do something.
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Parth028 (@ParthSabikhi) reportedJio fiber is not working in my area since morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare
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ANTI COCKROACH HIT (@sekularbe4_2k16) reported@JioCare How to get newly launched plans for airfiber..i am old customer
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Sourabh Pardeshiya (@SourabhPardes12) reported@JioCare All the mobile settings are correct, but this issue persists, and I am facing constant trouble; please resolve this issue immediately.
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ASHOK (@ASHOBA) reported@JioCare Very disappointing AirFiber support.The executive couldn’t communicate properly and disconnected my call without providing any solution Please check my call records and review the interaction. If support agents can’t assist customers, an AI voice agent would be better.
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Rishi (@ur_cruise) reported@twinitisha @JioCare Jio app hai ? Usme rhta shyd customer care ka contact number
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vivek sharma (@viveks1977) reported@JioCare Customer care said engineer visit between 3 to 4 pm today but no one visit till yet
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saravanan krishnan (@sami0076) reported@JioCare Internet connectivity issue still there and no proper response yet
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Sabuj Maity (@SabujMaity9) reportedThe Jio router has been blinking red and not able to access the internet. The customer service is unreachable and through my jio app not able to raise a request due to useless options. Fix it ASAP @JioCare
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SeriousAli (@seeriousAli) reported@JioCare It says 16th or August And that's precisely the complaint is all about. It's not working since today morning
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Sheetal poddar (@Sheetal__Poddar) reportedMy JioFiber has a service fault error. The app and customer care call are stuck in a loop and not letting me raise a technician request. Please assist immediately. @reliancejio @JioCare
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Arslan Zargar (@CGT_STROM) reported@reliancejio @reliancejio_care @TRAI Your customer service is an absolute joke. I’m paying for 150 Mbps and getting 0.69 Mbps—that’s not a service, that’s a scam-level performance. I’ve already contacted customer support AND tweeted about this, yet 36+ hours later, your incompetent support team still hasn’t managed to fix a basic internet-speed issue. What exactly are customers paying you for—150 Mbps internet or 0.69 Mbps excuses? Your complete lack of urgency and accountability is pathetic. Stop wasting my time, stop pretending you provide “support,” and FIX THE DAMN CONNECTION.
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Jones Dominic (@JonesDominic3) reported@Ajaykumaarji @JioCare I am a VI user Only in Twitter other app is good..feed is not loading, very very low speed in Twitter alone. Anybody facing this type of issue in VI
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Dr. Jitendra Mishra (Jitu) जितेंद्र मिश्रा 🇮🇳 (@JitendraMBAhrd) reported@JioCare not help you
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FAHAM DARWISH (@FAHAMDARWISH) reportedThis isn’t a remote village with limited connectivity. This is Delhi—the national capital. Yet Jio’s mobile data performance at my location is frustratingly poor. @reliancejio, please explain.
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Hrashi Raikantwar (@hrashi_anil) reported@JioCare you really need to work on your customer care sir,i have been using jio fiber for last 2 years I had no problems because of that i have recharged 12 months plan now on the first month the data of 1000 gb is vanished with in 20 days. I asked the reason but no response.
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Gautam🇮🇳 (@gautamtheking) reportedHello Jio, my internet and calling services have been down for four days. I have been calling customer care continuously, but there has been no resolution. Jio's service is terrible. @JioCare @reliancejio
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Human_being (@umar_iqubal) reported@JioCare @JioCare same problem occuring today at regular interval. Kindly resolve the problem ASAP.
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Prash (@prash_6969) reported@reliancejio you guys are very incompetent service provider in entire country. If you can’t give good network just shut your fkin shop 🤡🤧
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Panch (@rasi_1279) reportedData services Network in pin area 272131 is pathetic, so for I have raised this issue with CCE of Jio care ,but no improvement experienced so far. I think leaving this operator is only option left to me. @reliancejio
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🇮🇳 Indian - Nation First 🇮🇳 (@Indian_000007) reported@JioCare Pl atleast read the message properly & check screenshot thoroughly, I have already shared the screenshot & required details as I have already tried it. @_MukeshAmbani @AkashMAmbani Sorry to say but Jio Customer Care team is very incompetent !!!
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Faiz Akram (@faizakram003) reported@buildwithpb @reliancejio Despite making the payment, I am completely helpless. I have been given nothing but repeated assurances, with no actual resolution
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Anupam (@anupam5566) reported@JioCare @JioCare due to an issue with your server/service, you are not extending the validity for the downtime. In that case, why is my issue not being resolved? I am paying for a service that I am currently unable to use.