Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/29/2026 23:40

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chennai, Hyderabad, Visakhapatnam, Dehra Dūn, Sūrat, Guwahati, Varanasi, Toshām, Kolhāpur, Ahmedabad, Bhopal, Jaykaynagar, Bengaluru and Pune.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaMumbai Phone
IndiaChennai Internet
IndiaHyderabad Internet
IndiaVisakhapatnam Phone
IndiaHyderabad Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rohan_2003 Rohan Ramesh More (@rohan_2003) reported

    I am fed up with @TikonaTIL internet. @reliancejio can you help me get a stable internet connection

  • BalkrishnSehgal Bal Krishan Sehgal (@BalkrishnSehgal) reported

    @JioCare This is my Jio broadband number +91-1723576555. if u are unable to resolve my issue asap I will definitely switched to @airtelindia

  • UttamPa77453854 Uttam Panwar (@UttamPa77453854) reported

    @JioCare team my mobile network showing full and net working properly but I'm unable to call any one I m facing problem incoming and out going and I also call to c care nobody resolve my issue.

  • meher_siva Meher Siva (@meher_siva) reported

    Team work of @JioCare is really bad. For every two minutes a new associates reaches and asks the same story again and again. They just questions, no resolution, no team work no dedication no responsibility... @reliancejio is the best example for KAAM ZERO NAAM HERO

  • Spal171 Shubham Pal (@Spal171) reported

    Really Pathetic Careless Support by @JioCare @reliancejio ask simple Questions have Aadhar Card from Gujarat, Can i purchase sim card to other states ?? Now you take 8 days for single line answer. purchase or not ?? @reliancegroup

  • Ashish_S01 Ashish Sehgal (@Ashish_S01) reported

    @JioCare @reliancejio still waiting for resolution, no one visited yet, 9th day. Do we get our recharge money back as your team isn’t able to attend to a complaint.

  • rohan_2003 Rohan Ramesh More (@rohan_2003) reported

    @reliancejio I want to take a jio fiber connection need help

  • meher_siva Meher Siva (@meher_siva) reported

    @JioCare @JioCare @reliancejio are very bad. No one is ready to resolve network issue facing from 30 hrs. This is the dedication. Do u think u r serving for free? Remember sir, I'm a paid customer and I get nothing free from JIO. Be responsible enough for money paid by customers

  • _Alrightt Tanuj Khiyani (@_Alrightt) reported

    @JioCare my wifi jiofiber is not working from past 2 days, I have called you multiple times and it's still not fixed. I have a lot of work to do it's getting delayed due to your stupid service.I didn't expect this from you

  • Ashish_S01 Ashish Sehgal (@Ashish_S01) reported

    @JioCare Laudable services Jio!! Inspite of speaking to the customer care and sharing the concern on this platform, still nobody has turned up to fix the issue. Still waiting…more than ten days still the issue is UNRESOLVED! COMMENDABLE!

  • deba_subha debajyoti das (@deba_subha) reported

    @JioCare Wah👏👏 what a wonderful customer support no action taken till date of my complain me a postpaid user of airtel, vi, even Bsnl but never seen such a rubbish customer care. Why not change it to customer harassment 🤔🤔.... 7439568754.

  • Durba90829827 Durba (@Durba90829827) reported

    @JioCare 5 days have over... still not the amount of refund has been credited in my account. How much false commitment #jiocare is doing with customer... Most worst company #RelianceJio.... just cheating with customer #MukeshAmbani

  • stalkingstockss Tanuj Khiyani (@stalkingstockss) reported

    @JioCare my wifi jiofiber is not working from past 2 days, I have called you multiple times and it's still not fixed. I have a lot of work to do and it's getting delayed due to your stupid services.I didn't expect this from you

  • Aaru_SHO Aaru (@Aaru_SHO) reported

    Now few minutes back I called @JioCare they said it will happen Today evening for sure . Now I again got message that it will happen on 14th Morning. Is this your service? @reliancejio

  • SKG8626 S K (@SKG8626) reported

    Hi Team Jio @JioCare I complained regarding my refund on 25 August still there is no response from your end, is this you best service??

  • PagarwalAgarwal Prashant (@PagarwalAgarwal) reported from Noida, Uttar Pradesh

    @JioCare When? 4 days network is down

  • haribabu_gurju Gurju Haribabu (@haribabu_gurju) reported

    @reliancejio offices and point r not receiving the calls. Then how can a customer get satisfy?

  • AVNESH007 Avnesh Verma (@AVNESH007) reported

    On my location.. Jio > Vi > Airtel It's surprising that #Vi is providing too much cheaper 4G data and calls. And #Jio is doing best on my location, I did never faced slow net on any times in a day. While jio have huge user base. @Airtel_Presence @reliancejio @ViCustomerCare

  • BalkrishnSehgal Bal Krishan Sehgal (@BalkrishnSehgal) reported

    Hey @reliancejio @JioCare I have raised a request to relocate my jiofiber on 4th of Sept but I have not received any call from your team. As I spoke to your customer care team they are not resolving my issue. So do u want me to switch in to @airtelindia ? Thanks

  • BHARTINANDAN4 BHARTI NANDAN (@BHARTINANDAN4) reported

    @JioCare @isidshukla Worst service experiencing from past 15 days. Even their cutomer service is too bad.

  • prabhdeepchimni prabhdeep S Chimni (@prabhdeepchimni) reported

    @JioCare dnt fall for good deal offered by jio fiber as there after sales service Is poor

  • raishank01 shashank rai (@raishank01) reported

    @JioCare @reliancejio now in this digital ERA your network seems to going Backwards ERA why ?? Any Explanation or Just doing careless services because of high no. Of active customer base?? No service when No electricity 🔌❌ Green Street imiliyaan-Dist-Mau-UPE.👎

  • pk_pankaj_kumar Pankaj Kumar (@pk_pankaj_kumar) reported

    @JioCare your auto pay system not working.

  • DeepakDhoundiy5 Deepak Dhoundiyal (@DeepakDhoundiy5) reported

    worst service from jio still my jio fibre device hasn't picked up,they are only giving me dates.kindly confirm when i will get my refund @reliancejio @JioCare @JioFibre

  • _Alrightt Tanuj Khiyani (@_Alrightt) reported

    @JioCare my wifi jiofiber is not working from past 2 days, I have called you multiple times and it's still not fixed. I have a lot of work to do and it's getting delayed due to your stupid services.I didn't expect this from you

  • imabhi_singhp Abhishek Parihar (@imabhi_singhp) reported

    @JioCare Hi Jio team, Still my network problem not resolved, no one contact me from your side to resolve my issue.I have shared all details. Lat long , site location everything whatever required. I am postpaid customers from last one year and this is your service?pls look at problem asap

  • JyotiSameerSat1 Jyoti Sameer Sathe (@JyotiSameerSat1) reported

    @JioCare I am constantly facing Jio internet issues since I have got a connection, your executives never take calls. Where am I suppose to register my complaint? @airtelindia Can you please figure out some way to provide us internet in Navi Mumbai? :(

  • jagjitkumar99 jagjitkumar (@jagjitkumar99) reported

    @JioCare pleas inform jio retailer help no

  • subhendu_datta SUBHENDU DATTA (@subhendu_datta) reported

    @JioCare @reliancejio Worst network condition plus poor internet speed and Even call dropping at Mrizanagr , Dhaniakhali, WestBengal, 712302. We r getting 2G speed in 4g network.

  • shash2011 Shashank Yadav (@shash2011) reported

    @JioCare So poor service, I am facing calling and sms issues but customer care executive has disconnected my call after wasting 10 mins of mine without any solution.