Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chhindwāra, Ahmedabad, Bhopal, Delhi, Vadodara, Pune, Chennai, Hyderabad, Bhubaneshwar, Bengaluru, Patna, Chandigarh, Guwahati, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Ahmedabad
|
Internet | 1 hour ago |
|
Mumbai
|
Phone | 1 hour ago |
|
Bhopal
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shubham mishra (@iamshubham1994) reported@JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.
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CA Himanshu khaturia (@mkhaturia5) reported@jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare
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Ratnesh Mishra (@RatneshSNMC) reported@JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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Owais Ahmad lone (@Ovais46750771) reported@JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network
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diganta das (@diganta88714376) reported@reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Neeraj Alia (@neerajalia) reported@JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Ajay Koul (@ajaykoul43) reported@JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Will I be getting any refund or extension in current service plan? If no why engineer is not visiting for the issue?
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shaikh Azim (@Real077) reported@JioCare @reliancejio My JioFiber Order ID: NO0001DY41PQ is still not installed. On 9 June, engineer Swapnil Girge completed KYC but did not perform the installation. He promised to return on 13 June, but since then there has been no response from him. Please support.
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Muzamil Kabir (@kabir_muzamil) reported@JioCare I expect a real resolution, not just a show of engagement.
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Ikbal (@IkbalHa54220939) reportedHey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me
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Pradip chavan (@hjsnehwj) reported@Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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jkk (@jkk270790) reported@JioCare I am facing jio fiber issue since today afternoon Still not resolved? What’s happening??
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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Chavda Devang (@chavdadevang) reported@JioCare @jiocare Dear Support Team, I am writing to complain about the poor internet service on my connection. I have been experiencing frequent disconnections, very slow internet speeds, and unreliable connectivity. This issue has been occurring repeatedly and is affecting my work..
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare
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vikas lamoria (@lamorias) reportedNo one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare