Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kāsganj, Hyderabad, Sūrat, Pune, Chennai, Indore, Jaipur, Agra, Bengaluru, Guwahati, Bokāro, Patna, Mumbai, Ahmedabad and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Kāsganj |
Internet | |
| Hyderabad |
Wi-fi | |
| Sūrat |
Total Blackout | |
| Pune |
Internet | |
| Chennai |
Phone | |
| Indore |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anita Baswaraj
(@AnitaBaswaraj) reported
@JioCare I placed a request for disconnection a week back and i was told that my request was approved but even 1 week later the box has not been collected hence my refund is still pending. Is this your service (complaint id: (SR00001F25AA).
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Yash solanki
(@yashprakash2010) reported
@reliancejio I am in Madhapur, Hyderabad and using 5G phone but not getting 5G signal. Please tell the way.
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Dr.Pallavi Shekhar
(@Pallavi09264880) reported
@reliancejio network is very poor in my area for last two days which is very annoying. Plz look in to it
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šαςhïη šhαrmα
(@ssachin_1807) reported
@JioCare You does not let customer connect to a human.. I am trying to connect since last 30 mins regarding a complaint related to my no. but unable to connect. Pathetic.
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Utkirna Shinde
(@utkirna) reported
@JioCare engineer just resets the modem. On mail, U say please use chat bot. Chatbot says system error. Customer care disconnects the call in between. I'm really frustrated with your customer care service. It's the worst. How am I supposed to escalate this issue? HELP! @JioCare
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KISHAN
(@kishanpandya47) reported
@JioCare, I recharged RS 749 RS at 8 November but recharged not done yet. You just giving same reply within 4 hour, not getting confirmation from bank etc even I sent bank statement to you. I use myjio app not third party app,then why it's not your responsibility? @trai help plz
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john legend
(@johnlegend465) reported
@JioCare And I don't want any update on installation,just cancel and refund that's it.!
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Saurabh k
(@saurabh3910) reported
@JioCare #worst experience from last 8 months, not getting proper network in my area, complaint raised lot’s of time but not getting resolution.
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Mansi
(@mansi_koul) reported
@JioCare when did you sort it? Its still the same. @AmbaniHu -very bad management
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Paritosh Bhatt🇮🇳
(@drparitoshbhatt) reported
@ranjeetspecial @AgentVinod03 @JioCare Same thing happened with me many times, they sent message asking for feedback for the resolution of complaint. Two times they called me i explained everything still no progress.
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Geeky 🐜
(@saaytheshy) reported
@JioCare I've postpaid plus membership and I am unable to get in touch with one of your agents for help. Such worse UI and customer service. My Amazon prime membership got cancelled and I'm now unable to renew it. You have taken 1500 already.wth is this?
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Bhasker Rangarajan
(@baskissplay) reported
@JioCare my internet is down and raised a service request SR00001F5D94 . No one bother to call or respond it’s been 5 days in a row now . We are working from home and this kind of support from JIO is really pathetic.
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Ravinder
(@saini10888) reported
@reliancejio Jio is a substandard service provider company. Jio users are irritated with slow internet but company is busy in false advertisements.
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Ajay sharma
(@ajaysharmastud) reported
Plz anyone help me, to get out of this **** thing called @JioCare ,@reliancejio . From sinking m complaining on customer care and tweeter also Bt they continue fooling me from three months .plz help me out
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Praveen Gupta
(@Praveen35994135) reported
@JioCare Issue related to fiber recharge and subscription app
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satyendra singh
(@satyendracool4) reported
@JioCare Below 239 give no money for jio recharge because daily 1 GB data is enough for 5g services and customer other benefit hd call clearly so I would request you to kindly don't threshold limit for customers for 5g use
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Rajan Pathak
(@RajanPa59771344) reported
@JioCare You have done nothing. For the last few months we the people of that area are facing these types of problems. Where were you at that time. What are you doing at that time what's your responsibility if you are an employee? Who is responsible for that.@JioCare @AshwiniVaishnaw
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Kumar
(@kpranjan1) reported
@reliancejio What abt 5G in pune ? Recently travelled by railway from Ranchi to Pune and saw it was very worst 4G service of both @reliancejio and @airtelindia , it's not even loading simple website.
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Vaibhav Jain
(@VaibhavJaini) reported
@reliancejio @JioCare It’s been 4 days fiber connection has not been fixed completely. Technician on ground are not coming to attend. Pathetic service.
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Kamlesh Pathak
(@KamleshPathak7) reported
@reliancejio You have a very poor network and pathetic customer service...please do not promise what you cannot deliver...talking abt. 5G...please try to give proper 2G first....
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varun azad
(@varunazad99) reported
@JioCare need to work on their services in #shimla. Constantly struggling with call drops and poor internet speed.
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Raghu
(@Raghurathnam) reported
@JioCare I haven't received any sns about the engineer assignment in nearly 23 hours. You're wasting our time with your pathetic Jio service.Don't fool or cheat the customers. ,We will switch to another network. You guys are losing customers by giving fake commitments.
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Mrinmoy Ghosh
(@Mrinmoy85328011) reported
@JioCare @reliancejio Getting jio 5g signal but unable to register it. I am from Kolkata circle
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Gaurav Kumar
(@imgaurav_singh2) reported
@JioCare 7858813209,9472251987, Worst experience of jio internet. You guys making moron of us..
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Manish
(@aghormanish) reported
@reliancejio Your 4G is not working properly in Kolkata and you making fool in name of 5G
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Ganesh pathak
(@ganeshpathak10) reported
@reliancejio Worst network
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Anita Baswaraj
(@AnitaBaswaraj) reported
@JioCare complaint no. (SR00001F25AA) pending for a week. The disconnection is pending and because of that my refund is stuck, this is the reason why i am disconnecting, total lack of professionalism. Your after sales service suck and you are taking customers for a ride
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Naresh
(@enaresh16) reported
@JioCare I installed iOS 16.2 but not able to access 5G network. Can you please help me?
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VIVEK YADAV
(@VIVEKYA88625014) reported
@reliancejio @reliancejio I got the offer banner 2 days back and I have also applied for the same But now im not getting the banner Please help
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Tokugawa Iyeyasu
(@mydaymywin) reported
@jiocare can you please provide me the contact number of any helpline or customer care (preferably for tamil nadu) ..where i call interact and explain my issue?