Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/19/2026 11:55

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kanpur, Lucknow, Thiruvananthapuram, Chennai, Hyderabad, Imphal, Nagpur, New Delhi, Jaipur, Shimla, Rājkot, Delhi, Ludhiāna, Ahmedabad and Gandhinagar.

Loading map, please wait...
City Problem Type Report Time
IndiaKanpur Internet
IndiaLucknow Wi-fi
IndiaThiruvananthapuram Internet
IndiaChennai Internet
IndiaHyderabad Wi-fi
IndiaChennai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PavanKu38509874 Pavan Kumar (@PavanKu38509874) reported

    @JioCare @reliancejio Can't even use whatsapp on you're network that's totally BS..!!!

  • 20percentretard Ravi Joshi (@20percentretard) reported

    @JioCare STOP SENDING SAME MESSAGE OVER AND OVER!! ISSUE THE REFUND NOW!

  • hardiee Baaca-Hardiee (@hardiee) reported

    @JioCare Hey JIO employees. My net is not working what am I suppose to now ? Is it that I need to sing a song jio dhan dhana dhan to get a proper service? @JioCare @TRAI

  • Pradeepsoni25 PRADEEP SONI TOSAWAR (@Pradeepsoni25) reported

    @JioCare jio network is poor at pincode 331517 3rd class quality of network .i you want to internet then choose a corner because jio internet connect some corner .

  • VPRAI19 V.P. RAI (@VPRAI19) reported

    @iamsubtainafzal @reliancejio @mukeshambani01 Indeed. It's worst . They also steal data as well.

  • Harsh13397500 Harsh (@Harsh13397500) reported

    @JioCare it's been 7 days now I am using mobile data ridiculous service by jio, I didn't expect this local wifi providers are better it seems please refund my money I don't even want free trial.

  • JayeshShirsale Jayesh Shirsale (@JayeshShirsale) reported

    @JioCare Whenever electricity gone in my area (pin code 425405) jio mobile network is also gone, even we are not able to make and receive call. This issue it happening since very long. For other mobile networks there is no such issue then why only with JIO network.

  • niteshnoyindia Nitesh (@niteshnoyindia) reported

    @JioCare those who are still with you you are not providing good service mobile data not working at all

  • IamMukesh_91 Mukesh Chaurasia (@IamMukesh_91) reported

    Worst network ever @JioCare . Don't ask me led color.. its blinking RED as always. . And yes I did switched it off and ON..

  • saurabhtiwary1 Saurabh (@saurabhtiwary1) reported

    @JioCare Worst service

  • PEARLPRINCE95 PEARLPRINCE (@PEARLPRINCE95) reported

    Hi jio, I have registered with jio POS Lite, But still now no response, Application says data mismatch, Unable to contact customer care center (everywhere only BOT) Reference ID DM00000OATAO @JioCare @reliancejio

  • gaurav_cool09 gaurav kulkarni (@gaurav_cool09) reported

    Dear Airtel you are are just making us fool. You promised us to provide 4G network but providing 2G if you can't provide then clear otherwise i will port my number to @reliancejio @airtelindia @Airtel_Presence

  • Alokzgh Aloke Ghosh (@Alokzgh) reported

    @EmergingRoy @reliancejio Jio has worst customer support

  • vksharma1981 V K. Sharma (@vksharma1981) reported

    @JioCare @MukeshAmbanima Still network issue has been not resolved, please check the network connectivity in our village and resolved this issue ASAP. Regards Vikas Kumar 9911659851/9313859851

  • IshuRaj45836454 Ishu Rajput (@IshuRaj45836454) reported

    @JioCare @reliancejio We were recharging our Jio number at 8368305076 and accidentally recharged at 8368306076 from Amazon Pay.We request you to recharge our number 8368305076, help us, the number of someone who accidentally recharged the number is switched off please help me

  • Monty728 Monty Kumar (EndLess) (@Monty728) reported

    @JioCare My friend is not getting any data usage messages on her number. Please check whats the issue.

  • Harsh13397500 Harsh (@Harsh13397500) reported

    @JioCare it's been 7 days now I am using mobile data ridiculous service by jio please, I didn't expect this local wifi providers are better it seems please refund my money I don't even want free trial.

  • hardiee Baaca-Hardiee (@hardiee) reported

    @JioCare Please check my timeline. Every time i get same reply from your team but there is no permanent solution @TRAI either work on permanent solution or please disconnect service and give me my money back

  • SapRis11 Sap (@SapRis11) reported

    @reliancejio Jio Fibre not available in below address. Ashabari Housing Complex O/31 B P Township Kolkata-700094. Please help in connection asap.

  • M_a_h_i_9999 Mahendra (@M_a_h_i_9999) reported

    @JioCare @reliancejio jio signal is not working properly in our area. No one cares how many times the compliant. You are checking that our phone is out of balance but you are not checking for signals

  • ab_here_ AB (@ab_here_) reported

    @JioCare hi what is the status of my complaint? Amazon prime for postpaid plus plan still not working!!!

  • IshuRaj45836454 Ishu Rajput (@IshuRaj45836454) reported

    @JioCare That number is switched off please help me please I request you and very big amount to me please help me

  • AlamSmsit Noor alam (@AlamSmsit) reported

    @JioCare call me immediately if you actually wants to resolve this issue @TRAI - pls look into it as they are just giving me the msg in DM only and doing nothing have facing internet issue from last 3 days

  • Maneeshyadav92 Maneesh Yadav (@Maneeshyadav92) reported

    @reliancejio Internet speed is very very poor in my area. Do kaudi ki. It seems like I am wasting my money and time. It's very cheap performing 4G.

  • hardiee Baaca-Hardiee (@hardiee) reported

    @JioCare Dear Team Why can't you find a permanent solution? Every week for 2 days internet goes off for whole day and than u msg we are working on that, while taking money do u pass on discount for not giving proper services? Or coz no net I'm a particular day I don't pay for that? @TRAI

  • Swarup31000903 Swarup (@Swarup31000903) reported

    @Airtel_Presence online recharge service of your is really pathetic, everytime I did a recharge it was a headache to get it reflected in account be it DTH or mobile planning to switch to @reliancejio for better service

  • nikkhill Nikhil Agarwal (@nikkhill) reported

    @JioMart_Support That was told to me 2 weeks ago itself. Pls give a reference number and date of transfer. Otherwise, escalate the issue. #JioMart #JioMartFraud #JioFraud @reliancejio @JioMart

  • Deb_Subh Subhasish Deb (@Deb_Subh) reported

    @JioCare More than Four Months, Jio device pick up hasn't happened. Contacted customer care everytime only false assurance as Engineer is on the way it will be done today any moment. Security deposit also not returned, Shall I ask Ambani now ? ETA when the pickup. @reliancejio

  • iabhinavtripath ABHINAV TRIPATHI (@iabhinavtripath) reported

    It is interesting that, India's largest company,@reliancejio is still unable to provide network at our location. Even in this era of 5G, this position of network will be hardly in any corner of India. @reliancejio @JioCare

  • VPRAI19 V.P. RAI (@VPRAI19) reported

    @JioCare worst service provider jio.