Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Guwahati, Bhopal, Indore, Kolkata, Bhubaneshwar, Delhi, Mumbai, Bānposh, Hyderabad, Jamshedpur, Jaipur, Lucknow, Pānīpat, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 25 minutes ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 6 hours ago |
|
Indore
|
Wi-fi | 6 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Bhubaneshwar
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Nothing (@KS_Galaxy_) reportedJio is a very bad and terrible company. I have paid for the fiber installation, but I haven't received any update yet. I have been calling to inquire about the installation, but I haven't received any response so far. @reliancejio I am also switching to Jio SIM.
-
Manish Kumar (@Manishkr0509) reportedMy JioFiber is not working. I requested to fix my problem but engineer comes and deny to solve my problem. Many engineers arrived and offer me to take airtel and other fiber connection. But didn't solve my problem. Please fix my problem. @JioCare @reliancejio
-
Pawan Thakur (@Pawan__Thakur) reported@reliancejio expanded faster than your customer support can handle.5days without internet,7calls,0 resolution. As one of your earliest customers, I've accepted compromised speeds—but3rdclass service is unacceptable. Time to look for a more reliable fibre provider @JioCare
-
Akshita Maurya (@akshita_maurya) reported@JioCare You guys are useless,scamsters, fraudsters, hopeless people.I don't expect anything from you guys. One customer leaving Jio wouldn't affect you people. But I'm losing out on my office work,you guys will not understand. Pathetic people.I'm literally traumatized by this experience.
-
Jigna Thakker (@JignaThakk37698) reported@JioCare when should I expect my internet to start everyday get a msg will start and then it doesn't this is really bad since 29th june my internet is down Pathetic
-
Ravinder Rana (@I_M_R_Rana) reported@reliancejio @JioCare I chose @JioBlackRockmf to put money on jioapp &honestly my inspiration was jio net which I used earlier , how jio dominated in internet but as I ported my sim airtel to jio , felt I done a huge mistake,not getting solution& suspicious about other things.
-
Akshita Maurya (@akshita_maurya) reported@JioCare You guys are useless,scamsters, fraudsters, hopeless people.I don't expect anything from you guys. One customer leaving Jio wouldn't affect you people. But I'm losing out on my office work,you guys will not understand. Pathetic people.I'm literally traumatized by this experience.
-
So called Lalak ⚕️ (@Lalak_xyz) reportedVery bad experience with Jio network recently. Dondi, Chhattisgarh me pichle kuch din se internet aur calling ka bahut issue hai. @JioCare @reliancejio kab tak fix hoga ye issue? Kindly resolve this ASAP! Or else I have to switch to @airtelindia
-
ArunKumar Vudayagiri (@arun_vudayagiri) reported@JioCare Without even checking my details, you guys are giving a standard response. Your customer care blocked all ways to reach them. How can you guys stop issuing the refund and block the customer? Clear case of cheating
-
Manish Kumar (@Manishkr0509) reported@JioCare Engineer visited my location. They refused to solve the problem. They offer me to take another company fiber connection.not focusing on my problem.
-
Abhijit Tripathy (@AbhijitTripat13) reported@JioCare @reliancejio @JioCare please refund my money, I dont want your ****** service
-
Shailesh Singh (@shaileshlike) reported@JioCare I have sent contact details via DM, there if you can see the chat history, you will understand the reason of leaving the service earlier was also the poor support.
-
Tamal (@TamalMa06847413) reported@JioCare Your support keeps replying with the same copy-paste AI-style responses instead of providing a permanent fix. Wanna know what the consumer forum think about customers paying for a service that repeatedly fails with no compensation for the downtime. @JioCare (3/3)
-
ashok barsagade (@ashok_barsagade) reported@JioCare Still no reply @jiocare r u really serious about the issue?
-
Pawan Patidar (@PatidarPwn) reported@JioCare @amznupdt After months of waiting, the internet speed at my location has now dropped to 0 Mbps. Enough is enough. Since 24 October 2024, the network has only gotten worse. I'm now porting my number to another operator. I will never return to Jio. @JioCare #Jio #NetworkIssue #PortOut
-
Sunil Menon (@SunielBMenon) reported@JioCare Your teams entry into the society will hence forth be stopped and we will move to other supplier and have your service stopped by our members. We have got a better tarrifs & unlimited usage with free connections & intercom facility. So it's upto you to decide and initiate action.
-
Himalayan Ramble (@Shimlaholidays) reported@Pawan__Thakur @reliancejio @JioCare Absolutely right. Reliance’s service in Shimla is in a terrible state. They seem to be interested only in installing new connections, but when it comes to after-sales service and customer support, the experience is practically zero. Complaints are not resolved on time.
-
CBN (@venkate950555) reported@JioCare My AirFiber is down for 5 days. Complaint raised June 28 but no action taken. Extremely disappointed with the delay. Please resolve this immediately.
-
Manish Agarwal (@iammanish53) reported@JioCare @JioCare please help with the status as I see that SO has been closed without getting any refund in my account
-
Priyanshu kumar mishra (@PriyanshuM57042) reportedHi @JioCare @NPCI_BHIM, wrongly recharged ₹299 on a Jio number via BHIM UPI instead of my Airtel number. Transaction successful. The other person returned ₹200. Please help with remaining ₹99. UTR: 204954388340. Please DM.
-
ArunKumar Vudayagiri (@arun_vudayagiri) reported@JioCare Same question again. Without knowing my registered mobile number, how do you guys say that refund will be issued. Your own customer care says refund is rejected.
-
Priyanka Mukherjee (@Priyank53061508) reportedFrauds at @JioMart_Support! Stealing items from orders, refusing refunds, and wiping app history. Rude helpline giving fake dates. I have call recordings as proof! Fix this NOW. 🛑Order: JM6A47A92401E3478556 @JioMart @RelianceJio #JioMart #ConsumerForum #Scam
-
ArunKumar Vudayagiri (@arun_vudayagiri) reportedWhat sort of reasons your company needs to hold customer’s money? Pathetic support from @JioCare. You guys simply cut off options with which we can reach out to you guys. Ridiculous thing.
-
Abhijit Tripathy (@AbhijitTripat13) reported@JioCare I just want a cancellation and refund. Please do that. Its late and I dont want your pathetic service
-
manoj prabhakar (@adhiyan2431) reported@reliancejio @JioCare I would like to raise a formal grievance regarding the extremely poor service I have experienced over the past four days over my Jio fibre no. 4431361163. SR - SR000039P02D My broadband connection has been down for sixth day now,
-
Prem Agarwal (@rajeshaga796) reported@JioCare The reasons are poor installation quality, difficulty in raising complaints, and the lack of a proper disconnection option through the app or customer care. I've already decided to discontinue the service. Please process my Jio AirFiber disconnection request and arrange device pi
-
ankit chaturvedi (@ankitch1694) reported@reliancejio I have been complaint many time such type of issue related to function of Tower operation But there are no action taken This is serious issue of villagers
-
laxmikantgavali (@laxmikantgavali) reported@JioCare All the service request are resolved without actually doing nothing. My account still active. #MyJio #JioAirFiber
-
Biswa (@officialbiswa01) reportedDay 32: asking refund from jio fiber scammers @reliancejio @JioCare Guys never ever trust jio products here you can see live example #jio #jiofiber #jioscam
-
MOHAMMAD Zahid (@zahidfayaz5) reported@JioCare But how much time will it take to resolve from last 4 days i m listening same thing that your issue will be resolved shortly