Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (9%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jalandhar, Chhindwāra, Kolkata, Pathanāmthitta, Bengaluru, New Delhi, Sūrat, Chandigarh, Bareilly, Lucknow, Hyderabad, Bhubaneshwar, Bhopal, Mumbai, and Ahmedabad.

City	Problem Type	Report Time
Jalandhar	Internet	18 minutes ago
Chhindwāra	Internet	40 minutes ago
Chhindwāra	Internet	1 hour ago
Chhindwāra	Internet	1 hour ago
Kolkata	Internet	2 hours ago
Pathanāmthitta	Wi-fi	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lavu Harshith (@HarshithLavu) reported 5 minutes ago

  What’s going on with @reliancejio faced frequent internet issue majorly during @UPI_NPCI payments at shops which is quite irritating. It is understandable that at D-mart it might be bcoz of huge crowds but at Kirana stores not expected looking fwd to MNP what do u guys suggest

• 
  rajkamal rai (@rajkamal1980) reported 11 minutes ago

  @JioCare Hope u got first point since 3 days they are coming daily and post they leave again issue occurs they are not able to do rca and rectify

• 
  shiv singh π² (@shivsingh195037) reported 11 minutes ago

  Jio's service is pretty bad. Airtel can now provide a new SIM. @JioCare @reliancejio @airtelindia Your network won't be as bad as Jio's. If your Airtel service is bad like Jio then do not reply. Location : Vapi town Nearest Airtel store

• 
  Abhishek Singh (@Abhishe21328556) reported 13 minutes ago

  @JioCare @JioCare i understand your team is trying very hard but I don't want to continue with your services. Kindly help me to process disconnection request, I am unable to continue with jio fiber.

• 
  mehul bhatt (@mehulbhatt4u) reported 15 minutes ago

  @JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.

• 
  Vishnu Virat (@iVishnu_X) reported 16 minutes ago

  @JioCare @Jiocare Stop pretending to help. You have absolutely no intention to resolve issues but only to send scripted replies and close complaints

• 
  Abhishek Singh (@Abhishe21328556) reported 17 minutes ago

  @JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.

• 
  Avinash Dixit (@20avinash07) reported 18 minutes ago

  Openly accusing @reliancejio @JioCare for stealing 1200 rupees! The executive took UPI to personal ID for airfiber and ran away. 4 service requests ignored for 1.5 months. Their Manager blocked me! Pure fraud. Relationship ID 9154828834. NCH 9025693.Fix this now @Uppolice

• 
  Sharanya Varma (@SharanyaVarma) reported 19 minutes ago

  @JioCare What a pathetic service!!I have been struggling since yesterday for my payment update of jio fiber.I am tired of constantly tweeting and messaging in your private dms.@_MukeshAmbani if you aren't capable of providing proper services,shut down your business.

• 
  Shivam Singh (@ShivamSg619) reported 20 minutes ago

  @JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out

• 
  shiv singh π² (@shivsingh195037) reported 20 minutes ago

  @JioCare @JioCare @reliancejio I want a full refund for my recharge. I'm unable to use the plan, so I need a full refund. And your company is so bad.

• 
  kokatesandeep (@kokatesandeep1) reported 22 minutes ago

  @JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?

• 
  HARISH (@Harish04518669) reported 27 minutes ago

  @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

• 
  Mohit (@MohitChandak_) reported 33 minutes ago

  Extremely disappointed with @JioCare @reliancejio . My Jio AirFiber has been down for 2 days now. A technician visit was scheduled after my complaint, but no one showed up — no call, no update. This level of service is unacceptable. Please resolve this immediately. #JioAirFiber

• 
  Dr. Abhishek Pandeya (@abhi12pandey) reported 36 minutes ago

  @JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.

• 
  Vinod Vinod (@vinod9571050) reported 36 minutes ago

  @JioCare Jio store not available please help me

• 
  Amandeep Singh (@amandude03) reported 37 minutes ago

  @JioCare worst internet connection ever. Its has been 3 days that my internet is down. Not able to reach the jio support team over 1800 896 9999. Same automated message.. worst experience..

• 
  𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported 41 minutes ago

  @JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart

• 
  Savio (@Savio696969) reported 41 minutes ago

  @Airtel_Presence the customer service seems to be really bad. I've lost all my patience. I'm just talking to an automated bo t for the past 3 days which down seem to be doing anything. I'm sorry. Hi, @reliancejio @JioCare, can I switch to Jio? Can you guys please help..

• 
  Fahad Aqeel (@aqeel35597) reported 44 minutes ago

  @JioCare These are the same promises happening from last 2 month still not team no solution no action

• 
  Jayadev (@Jayadev52) reported 45 minutes ago

  @JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now

• 
  Anant Katyayn (@anantkatyayn) reported 50 minutes ago

  @JioCare Raising issue on MyJio app did nothing, they keep rescheduling it.

• 
  Anku (@Ankurbacky) reported 52 minutes ago

  @JioCare After many days .. but not received my money .. too much poor service &inconvience

• 
  Nikhil Dutt Upadhyay (@DuttUpadhyay) reported 52 minutes ago

  @JioCare Connection. And said you have to cancel it and No choice is there left. I asked him to cancel, but he said he can only reschedule but not cancel. I called sales guy but he has not responded to any call till date.

• 
  ♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported 53 minutes ago

  @JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.

• 
  abhay lohani (@abhaylohan14646) reported 55 minutes ago

  @JioCare Hi, Help means resolving the issue on time and only by statement nothing is going to happen....As a discontinued internet service denting my day to day work so it must me resolved on priority otherwise no sense to continue with Jio Fibre. Kindly let me know timeline.

• 
  Gopal Bhaire (@GopalBhaire) reported 55 minutes ago

  It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

• 
  Thanos (@lavakumar47) reported 1 hour ago

  @JioCare Still issue not resolved

• 
  Ajay kumar (@ajayn1729) reported 1 hour ago

  @JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights

• 
  Kishor Mistry (@KMistr) reported 1 hour ago

  @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.