Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Ludhiāna, Chhindwāra, Kolkata, Mumbai, Shiliguri, Gurgaon, Indore, Kanpur, Jaipur, Sūrat, Ranchi, Coimbatore, Bengaluru, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 10 minutes ago |
|
Ludhiāna
|
Internet | 5 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Kolkata
|
Internet | 7 hours ago |
|
Mumbai
|
8 hours ago | |
|
Chhindwāra
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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KARO VIKAS PARTY 📶 (@vikastiwari006) reported@reliancejio @JioCare are you just writing unlimited 5G in your recharge details or even mean it. Do something to improve your network or get out of this business. Even in Delhi metro your network creates fuckups.
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Hrutik Mhatre 🐐 (@HrutikMhatre99) reportedIt’s been 4 days since my complaint was raised. Again, the assigned engineer did not visit, and in the app the request status was changed/rescheduled without any call from the Jio Fiber team. Extremely poor service experience. @JioCare
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nad rev (@revanthnadella) reported@airtelindia @Airtel_Presence i am not getting internet from past 7-8 days. No technician visited my home. Whenever i called customer support, they are asking for 24hours. How many days still ?Do you want me to switch to @JioCare .
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and prakash, it's already 43rd day ,still my google gemini issue not resolved. You are telling every time you are following up. R u really working on my issue ? is it a fake offer to get fiber customers?Please resolve my issue immediately if it's not a fake offer.
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Adv. AMIT SHUKLA AMETHI (@AdAmitAmethi11) reported@reliancejio Dear @JioCare, what’s the point of advertising “True 5G” when in Veerrampur, Shahgarh, Amethi UPE the network disappears inside homes and 5G works only sometimes? We are paying for 5G but getting 2G-like experience. Calls drop, internet stops, and signal keeps
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Priyanshu (@priyanshu_4uu) reported@JioCare @reliancejio If the issue is from Jio’s side and I already paid for the service but couldn’t use it, then why should the customer bear the loss? Refusing a refund for downtime is unfair.
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Cool Cool (@coolingmasti) reported@JioCare So don't you feel you need to have a policy for the same. I understand I need to check. But this is a genuine issue. And I expect something better from JIO
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Monu kumar (@Monu789kashyap) reportedI am experiencing poor network no 5G connectivity. Company is charging on behalf 5G services but providing slow internet connectivity @airtelindia @reliancejio
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare It has been a long time and STILL no action has been taken on my JioAirFiber speed issue. Complaint SR000036CY75 was closed without resolution, without engineer verification, and without my confirmation OTP. Internet speed remains unusable. This kind negligence unaccept
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Shareef Nawaz (@ShareefNwzAlig) reported@JioCare It is not only affecting me, but the entire area around me. Whenever the service goes down, all nearby JioAirFiber connections stop working as well.
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AB (@vinay4590) reported@CryptooIndia @reliancejio @reliancegroup first act on Airtel they deliberately putting jammers in ther telecome poles in area where only airtel network will work Jio will show network but won't work. Airtel par action lo bhai pehle...as consumer jio band karne ka soch rahe he indians.
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Cricket memes (@rachitxt) reported@JioCare bro network issue and call problem+ call help line not working and also this is happening in my area last like 2 days
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dr laxmikant Kashyap (@laxmikant_dr) reported@JioCare It has been resolved today. After complaining so many times in a 13 day span. I complained on the 8th of May and it was just a broken wire which had to be repaired took 13 days. Thanks for this prompt service.
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Prince Kumar (@PrinceK30074788) reported@JioCare How you guys knewhat you guys have done from last 3 days.. iyiu internet is fuking not working
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Varun Darji (@DarjiVarun) reported@JioCare @reliancejio @JioCare Your technician visited & demanded ₹2,000 cash for Armour cable — refused to give any bill. Asked for regular wire, he refused & said “cancel the connection yourself.” Ref: SR000036CIUV & SR00002L7XFA
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Manish Surushe 🇮🇳 (@manishsurushe) reported@JioCare Internet down since yesterday. Service requests were raised, scheduled today, but no engineer attended the same. Repeated reschedules without informing customers & zero outcome from call to customer care team. Pathetic from jio —plz resolve immediately.@reliancejio
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Ajay Kumar (@Ajay84Ajay) reported@JioCare Hello team your response is very bad. DND not working. I am getting unwanted massages continously but after your team nothing do. Also not responding. Information given via direct massage.
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Sathya @ Sathiyaseelan Sadasivam (@SathyaOffice) reportedWorst service @JioCare waste of Money.
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мк ♭ѦẘѦ (@YeChoudhary) reported@JioCare @reliancejio We pay for a 5G recharge, but you aren't even providing 2G level network availability. Your network is so pathetic, Jio. This means we should switch and adapt to another company's network. If you just can't handle it anymore, then just tell us.....
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अजय पाल करवड़ (@ajaypalkarwar) reportedHey @reliancejio @JioCare, the Jio tower is literally in my area, yet Spotify keeps buffering like it’s 2G era internet. If this is the network quality before getting Jio AirFiber, then maybe @airtelindia deserves a chance after all. Work on the network first, marketing later.
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EV Space (@_evSpace) reportedDay 6: Still no update. What a service Reliance Jio. Totally pathetic. @reliancejio @JioCare @TRAI
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Devendra Singh Khokhar (@kumard1958) reported@JioCare Jio fibre basically used to cheat customers due to incompetence customer care official which are only to misguide them through their customers
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Sunny Thakur 🇮🇳 (@sunnythkr) reported@JioCare Plz read carefully i dont need any resolution as i have taken new connection. I just want immediate disconnection subject to 0 bill of last month, as whole month u all made me wait.
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Keval Shah (@KevalSh15433454) reportedJio network sucks in Railways 👎🏻 . Doesn’t work at all . . #jio @JioCare Need to switch it soon
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Varun Darji (@DarjiVarun) reported@JioCare 3 days and still no action. Pathetic service
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Cmpunk (@Cmpunk27119551) reported@JioCare internet issue in Mahim area. When will it be resolved?
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Manish Agarwal (@iammanish53) reported@JioCare Requested a new JioFiber installation in Whitefield, Bangalore a week ago, but no one has contacted us yet. This isn’t the first time — earlier also it took 20 days for installation. Kindly let us know if service is unavailable in the area so we can proceed with another
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Mohit G Goel (@mohitggoel) reported@reliancejio @JioCare 3rd class network
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Shiv sharma🔆 (@shivvyas07) reported@JioCare The network is extremely poor. one or two signal bars appear, and the internet is not working properly, due to which all the villagers are facing difficulties. Address: VPO Lanka, Teh Bahrawanda, Dist Dausa, Rajasthan – 303501, near Government Senior Secondary School.
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Mytripslog (@mytripslog) reported@JioCare For your information your escalation support ticket which Request ID: SR0000353HRB is already closed on 12th May 2026 without providing any resolution. So will you please guide how you are going to resolve this??