Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (14%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Mumbai, Ahmedabad, Hisar, Agra, Kolhāpur, Patna, Bengaluru, Mysore, Kolkata, New Delhi, Chennai, Vadodara, Jaipur and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Mumbai |
Internet | |
| Ahmedabad |
Phone | |
| Hisar |
Internet | |
| Mumbai |
Wi-fi | |
| Agra |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Navjagrat_Arya_ IN
(@navjagrat) reported
Repeated complaints over various platforms be it @jiocare #RelianceJio Jio Fiber Helpline, Whatsapp, Email, problem still persists. Engineers playing truant and rescheduling visits without contacting or obtaining consent for doing so..why ?
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saiprakash
(@saiprakashk) reported
@JioCare I called on 198 in the evening and I was told Jio is optimizing the network in Hyderabad from last 20days and it will be complete in another 30days. Subscriber should be intimated for these kind of looooong maintenance..
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Bikash tej 🇮🇳
(@bikashsurana) reported
@JioCare Nothing has been done since many days. I am lodging many complains. Kindly resolve my connectivity issue.
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Daredevil's NFT Club
(@DevDenish) reported
@JioCare @BhumikaTanna #DigitalIndia not even covered up in #Ahmedabad all areas. #Broadband is basic but no service provider covered up.
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Navjagrat_Arya_ IN
(@navjagrat) reported
No body seems to care for customer grievances at @reliancejio @JioCare , the senior authorities seem to be perenially out of reach while front line staff who are mostly contractual,play havoc with customer grievances. I have had no #JioFiber connectivity for last 1 week,
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Ankit Sinha
(@imankitsinha1) reported
@JioCare @reliancejio This time i am not going to tolerate... The network for jio fiber is very bad at my location please look into this asap... Otherwise there is no use being a loyal customer.... Else planning to switch to other operators seriously 😡
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ಕಟಕ್_ರೊಟ್ಟಿ_ಹುಡುಗ
(@Sourabh_7406) reported
Hey @JioCare @reliancejio I bought a new phone and trying to log in with my jio number and myjio app is not at all getting loaded. Can you please help?
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Ahmed Suhel Barbhuiya
(@asuhel9577) reported
No resolution provided till now @reliancejio @JioCare
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Kunal Shah
(@Kunalshah291189) reported
@reliancejio A biggest dark black spot on internet connectivity and speed and service. Completely bastured service by jio. Jio is cheat the customers. If i will get power than i will cancel the license of jio for poor network and dusted service. My foot...
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Ajay Pandey
(@AjayPandeyi) reported
@reliancejio facing network issues and horrible internet speed more than 2 months , Na network acha hai na net acha hai . Customer banne me lage rahoge ji services bhi achi kroge .
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Rohan Pinto
(@IRohanPinto) reported
@reliancejio @airtelindia For past 2 years all I can see is we coming soon for Fibre Network in @vasai but no updates. Not sure how can it be too difficult when we are hardly 5km away from Mumbai.... Man you'll suck....
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Kshitija Shaktawat
(@kshitijashakta1) reported
@JioCare #JioFiber Again no connectivity. So disgusting service. Here drizzling starts and your service vanish. What kind of customer service you are giving? #Terminatejio #MukeshAmbani @reliancejio
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Neel Rajpurohit
(@neel__raj) reported
Dear @reliancejio around 100k of your customers facing problem of Slow speed in A.P Visakhapatnam Its ruined your credibility in 4g network
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Nikhil Vatrana
(@FirstWanderLust) reported
from
Mumbai, State of Mahārāshtra
@JioCare @reliancejio Need clarification on my postpaid bill and only bots are there on customer care? Is any human left at your end??
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Rohan Pinto
(@IRohanPinto) reported
@JioCare Stop with your computer generated replies..good for your quality score. Let me know, if you have a resolution....
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अमीत 🇮🇳 🔱
(@ammyprashar) reported
@Kunalshah291189 @JioCare Ri8 yaar ... worst network ever
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Manan Saini
(@TheMananINC) reported
from
Jaipur, State of Rājasthān
Dear @airtelnews @airtelindia please try to check the network connection. While calling and using internet daily I'm facing a problem in the same criteria. Kindly resolve this else I will port my number to @reliancejio and definitely they will resolve the same in better aspects.
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Riturajdayal
(@Riturajdayal) reported
Dear @Vodacom @VodafoneGroup #Vodafonedown I am very disappoint with your network speed..I chose voda over @reliancejio ..and look i am suffering from pathetic internet speed
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Somesh Singh
(@SonOfsingh07) reported
@JioCare Please clearly mention that as a customer I had availed your JIOfiber service I am forcefully bound your terms and conditions and I have to shut my mouth and accept your terms & conditions.
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Ankit
(@Ankit4209211) reported
@JioCare Mam Q is very simple for that you don't need my details. My Q is FanCode is part of your subscription or not and if not will it be included in the list of not ? Bcoz of your C grade responses and pathetic customer care, people are again switching back to @airtel & @ACTFibernet
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Alap Ghosh
(@alap) reported
@JioCare SR00001CEHN1 has been open for over 24 hours. No internet access on Jio Fiber. I've explained this problem to a bot thrice so far. All chat execs are busy. I know the red light is blinking. I need a solution beyond it. Can someone please help?
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Sonu Singh Yadav
(@ssyadu9) reported
@JioCare @reliancejio Looks like it'll take eternity to resolve this issue. Nobody has contacted me yet. Neither from your team nor from local support. @TRAI
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Ankita Garg
(@Ankitagarg2139) reported
The customer care support of #Jio is ******... @JioCare @reliancejio
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Non Universal Beliefs
(@nubeliefs) reported
@reliancejio What happened to Jio these days? Getting too slow speed! Why do you guys want to burden a single network Airtel or Vi why cannot you provide a better speed? I really don't want to port! In past you guys provided a good speed but now a days it is working like 2G speed
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Somesh Singh
(@SonOfsingh07) reported
@JioCare Mohit as per your communication forcefully I should abide by your terms and condition where your team was failed to provide proper resolution for more than 48 hours though I had made full payment to avail the services. Forcefully we have to accept?
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EDM Fan (All Genres)
(@EDM_69) reported
@JioCare I have accidentally done a transaction for Jio Fiber through the Jio app on the service ID instead of registered ID. The service Id that starts with 400 was used while making the transaction. The payment is deducted but I can't find any mail, sms, order history forit
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JioCare
(@JioCare) reported
@HonestlyPankaj @reliancejio Hi Pankaj, we are here to help you. JioFiber postpaid is an advance rent product. You are billed in advance for the upcoming bill cycle. Your first bill is a pro-rated bill from the date of activation to the nearest bill generation date + 1 month rent for the next (1/2)
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Akshita jethlia
(@JethliaAkshita) reported
@reliancejio @RelianceJioCare really urgently need help in restoring a number. I have tried all your physical and telephone customer care options. Please help
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gratitudesoul
(@gratitudesoul) reported
@JioCare 3rd class network and worst service ever..
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Vijyat Maurya
(@VijyatMaurya) reported
Hello @reliancejio, My problem is solved, Now internet is working fine. I hope this problem will not arise in future. Thank you. @JioCare