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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Changanācheri, Ahmedabad, Noida, Rājkot, Guwahati, Chennai, Delhi, Mumbai, Bhubaneshwar, New Delhi, Chhindwāra, Nashik, Imphal, and Ghāziābād.

CityProblem TypeReport Time
Lucknow Phone 58 minutes ago
Changanācheri Internet 1 hour ago
Ahmedabad Internet 3 hours ago
Noida Internet 4 hours ago
Rājkot Internet 4 hours ago
Guwahati Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • PJaikr
    Pradeep Jaikr (@PJaikr) reported

    @JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare

  • akshat__01
    Akshat Saxena (@akshat__01) reported

    No support yet! got no call for any offline support for @reliancejio @JioCare

  • Gs_Bishtldos
    Gujju_singhThakur (@Gs_Bishtldos) reported

    Currently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio

  • Panbarasane
    பண்பரசன்.ஏ (@Panbarasane) reported

    @JioCare The bitter truth is came to the thought with ur poor service @jiocare

  • akshaymylar
    akshay (@akshaymylar) reported

    @JioCare @reliancejio Applied for a jio fiber connection on Aug 5th. One agent came and made me pay for 1 year. Not got the connection nor KYC or cancellation. The guy tells that he wont come and set it right and that i can give police complaint. His mobile no is 7348936339

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.

  • Eternalseeker57
    Eternal Seeker (@Eternalseeker57) reported

    @Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks

  • srigopal1992
    srigopal1992 (@srigopal1992) reported

    Day 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support

  • rajivgurjar99
    Rajiv (@rajivgurjar99) reported

    @JioCare Well…. I an still facing issues and isnt resolved

  • NawabAr09113077
    Mohammad Nawab Arzoo (@NawabAr09113077) reported

    @reliancejio I have received a JioFiber bill for an amount that I do not recognize and have never authorized. I have no knowledge of this bill/account/charge. Please investigate immediately,JioFiber account or outstanding amount associated with my details. #Jio #JioFiber

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    How low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio

  • SANJAY0793
    Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported

    @JioCare My network problems not solved yet

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.

  • vsvarun03
    Varun Sharma (@vsvarun03) reported

    The internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare

  • kunalmeena57
    Kunal (@kunalmeena57) reported

    @JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber

  • space_lime_
    -lime- (@space_lime_) reported

    @JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix

  • donnabell_27
    Dua🤲 (@donnabell_27) reported

    @JioCare I’m fed up with your tortoise network

  • iharshitdhawan
    Harshit Dhawan (@iharshitdhawan) reported

    @JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    @JioCare No solution provided till now!! @JIOAIRFIBERIN

  • eswaronline
    Parameswaran R (@eswaronline) reported

    @JioCare As if such options are working you people are much worsen than your service fools

  • ggireesh008
    Gireesh (@ggireesh008) reported

    @JioCare @reliancejio Rey if you are manage to provide network to all the areas around the country then maintain otherwise no need to do worst network ever Thu💦 nedi kooda okka brathukena

  • KarthikKlD
    Jersey (@KarthikKlD) reported

    @JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem

  • _errrrrrr
    better call no one (@_errrrrrr) reported

    @Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern

  • Parkashthakur0
    P (@Parkashthakur0) reported

    @JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train