Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Imphal, Ahmedabad, Chandigarh, Madurai, Delhi, Hyderabad, Pune, Dehra Dūn, Patna, Kolkata, Dimāpur, Jaipur, Nagpur, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Wi-fi | 4 minutes ago |
|
Mumbai
|
Wi-fi | 25 minutes ago |
|
Imphal
|
Phone | 40 minutes ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Chandigarh
|
Internet | 3 hours ago |
|
Mumbai
|
TV | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sudhir vishwakarma (@sudhirnsc) reported@JioCare But harshit Tell me how long, I am facing slow internet in my region from last 1 year...
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Nagaraju 🇮🇳 🚩 (@NagarajuX7) reported@JioCare 3rd day without internet. No techician showed up. Countless times I called customer care, no one cares as usual. Thank you for your great services @JioCare
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Adv. Shrajal Rastogi (@RastogiShrajal) reported@JioCare I don't need your help anymore...Its more than 5 days now...Thankyou for your serives...I had payed the bill till aug 2026 yet I'm facing these problems..Thankyou very much to you and your ground staff
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Sanjay Debnath (@sanjaydebnath86) reported@reliancejio @JioCare I am at bangalore SBC station and your 5g data is very slow. The websites are taking too much time to open. I recharged with 5g and am I having 5g phone. Still data speed is poor.
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Rocky Majumdar (@rocky_majumdar) reported@JioCare Complete network failure in Abadpur, Katihar, Bihar. Calls are not connecting, incoming calls have no audio, and 4G/5G internet is barely working. The entire area has been facing this issue for the last 2 weeks. Please resolve urgently.
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khaja pasha zaid (@Khajapasha37) reported1. @JioCare This is unacceptable. Without contacting me, without sending any technician, and without resolving the issue, you have marked my Service Request SR00003885PX as “successfully processed”. Stop sharing fake closure updates and actually fix the problem.
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Karthikeyan Girijanandan (@Iamkarthikbugs) reported@JioCare This never happened..
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PANKAJ PANCHAL (@PANKAJ2350) reported@JioCare facing worst ever network experience... Just fed up with call drop voice issues every where ,Complained u many times but no solution
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Yash (@Yash16111993) reported@JioCare In past 4 days you couldn’t provide resolution. No so called engineer visited. And you are giving me this “Gyaan” #JioFraud
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Vithu (@kumbhar_vithu) reported@JioCare Hello JioCare, This is extremely frustrating. First, my installation was delayed, and now I have received a notification stating that my connection has been put on hold due to a wiring issue. On top of that, the order status is no longer visible.
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Rahul Chaudhary (@RahulCh87403962) reportedHi Yogendra, I have tried twice with correct Aadhaar as POA/POI. From Last one month given Toll free number is not working. @JioCare @reliancejio 18008969999
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No help too big (@nohelptoobig20) reported@JioCare No help too big ( NGO ) 9456929696
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khaja pasha zaid (@Khajapasha37) reported@JioHotstar Dear @JioCare, how can a complaint be resolved without visiting the location or even contacting the customer? SR00003885PX was closed only on paper. Please stop misleading customers with false updates.
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piyush bansal (@nikhilkumar1029) reported@reliancejio i have updated my sim in jio today ported it . But network not working . Kindly check and help
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Prince Darji (@PrinceDarji5) reported@delhivery and @JioCare what these 2 brands have in common? Terrible Customer service! I'm Utterly dissatisfied with these 2 brands and will be moving away from these brand.
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nick (@Nick_N_Shah) reported@JioCare Durgesh, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.
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Maansingh (@Maan_singh_7777) reported@JioCare @reliancejio Facing internet disconnection, buffering and wifi disconnection with tons of complaints but no resolution. Kindly look into this as this issue is a consistent past for 2 months and still the problem persists. Service Request number SR000038KG1L
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Michael Timothy (@michaeltimothy7) reportedThe @JioCare service team in Chennai likes to make a customer beg them to come to fix their internet issues have been calling and asking the engineer to come for last two days and no one is coming and a no call back from jio team too
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Vandit (@Vandit17) reportedExtremely frustrated with @JioCare. Order requested for 13th, delayed to 15th, KYC done on 16th, and now installation pushed to 18th? My work depends on this. Install by TODAY or cancel and refund immediately! Order ID : NO0001E2ZGRY Frustrating Frustrating Frustrating #jiofiber
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Mani Ranjan (@ManiRanjan2) reported@JioCare Yes proceed for cancellation, its better to switch to another service before losing too much work. @reliancejio
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Nonsense Agency (@champak0chacha) reported@JioCare Waiting for your response and solution I am not to use my internet due to such irregularities
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Shivakumar (@Skumar_654) reported@satya_dnv @JioCare @reliancejio Mukesh Ambani taken your money. He lost all money because of son wedding. So now he is collecting money from public. I gave 2222rs to his son marriage. He cheated me. He not installed jio home. #worst company
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Saurav Jha (@_sauravjha) reported@JioCare my airfiber is not working this is last warning I'm giving you stop looting us I've already recharge twice for my account and after doing this still my airfiber isn't working @TRAI why are you in India does you do any work I've paid them 1082 707 rupees for wifi
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Rakshit 🇮🇳 🧘♂🐢 (@Imrakshit001) reported@JioCare This is unacceptable. Why should I keep rescheduling when the delay is from your side? My service request SR000038A36H has been open since 13 June, and my Jio Fiber has been down since 12 June.
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Asim haider (@asimha1der) reported@JioCare internet connectivity issue from 2 hours, I have raised the request but no one is getting assigned pls help . Req ID: SR000038KFQN
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Rakesh Kr Yadav (MIE) (@rakeshky1982) reported@reliancejio But your fraud does not change your begging does not change your ill intentions does not change your idiotic behaviour and fake customer care does change your fraud management does not change your collaboration with government does not change your frauds does not change
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Atul Sachdev (@sachatul) reported@JioCare How many more days to wait it's 5 days already or how to cancel the plan so that we can approach some other distributor for connection this is horrible
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Vikas Yadav (@VikkuFzd) reported@JioCare , investigate the behavior of the concerned executive, and inform me what action will be taken. As a customer, I expect respectful communication from Jio representatives. Looking forward to a proper resolution.
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Ashok Chaitanya, Advocate (@ashok_advocate) reported@reliancejio Order No. NO0001E2FU0E JioFixedVoice No. +911135735614. Deliberate harassment being done by ur representative Rahul Yadav (9523799229). He called me at place at 11 AM to install this connection, but since then he is not picking up phone. I called him 5 times till now but no response till 1:32 PM. The one who took booking (Mob No. 9310139597) is also neither picking up my phone call nor responding to WhatsApp text. Is this how your company harasses the customers. I have paid the three months bill amount in advance. This pure deficiency in service and thus, not acceptable. Plz take against these two frauds of your company and inform me about action taken failing which I shall be taking this matter before concerned consumer forum having jurisdiction.
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Astro_Saffron (@AkshayaZenn) reported@JioCare Till now no resolution ... !!! I'm at home even then service on hold !!!?