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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Ahmedabad, Patna, Delhi, Chhindwāra, Guwahati, New Delhi, Hyderabad, Cuttack, Mumbai, Dhanbād, Bengaluru, Rājkot, Bhubaneshwar, and Coimbatore.

CityProblem TypeReport Time
Chandigarh Internet 1 hour ago
Patna Internet 2 hours ago
Delhi Total Blackout 3 hours ago
Chhindwāra Internet 3 hours ago
Guwahati Internet 4 hours ago
Ahmedabad Phone 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AkashBh35758434
    Akash Bhardwaj (@AkashBh35758434) reported

    @Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare I'm facing network issue in my 2 phone and my air fiber everyday

  • Dhritiraj20
    Dhritiraj (@Dhritiraj20) reported

    Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare I didn't hear anything from you, also engineer also not visited from morning. Tell me is jio internet is down woldwide ??

  • cutesishubi
    Shubhra Chandrani (@cutesishubi) reported

    @JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here

  • mketkar
    Milind Ketkar 🇮🇳 (@mketkar) reported

    @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

  • Vimal4mTJ
    Vimal R (@Vimal4mTJ) reported

    @JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare And when I'm trying to call your customer care call disconnected automatically multiple times

  • tweetedbyJT
    JT (@tweetedbyJT) reported

    @Airtel_Presence Just got 2 know wires have been cut down & 2 restore them back, will take 1-2 day atleast. Now d ? arises, when d companies r facing these type of regular cuts & d area also get shabby with wires hanging around in street ! y don't use underground connections like PNG! @JioCare

  • John_Karthik
    Karthik (@John_Karthik) reported

    @JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.

  • Roushan58069662
    Roushan Kumar Mandal (@Roushan58069662) reported

    @JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • namandesai1
    naman desai🇮🇳 (@namandesai1) reported

    @reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..

  • Vinaytricks
    Vinay Kumar  (@Vinaytricks) reported

    @Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare What? Hey team my issue isn't resolved its still same

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • Tejinder_dass
    Tejinder (@Tejinder_dass) reported

    @Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.

  • SunilkrBaghel
    ''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported

    @ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.

  • nieal_8737
    Anil Yadav (@nieal_8737) reported

    @reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence

  • iamkiran21
    Kiran (@iamkiran21) reported

    @debarghyawrites @reliancejio WTF? Is this true?

  • hjsnehwj
    Pradip chavan (@hjsnehwj) reported

    @Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    @JioCare The issue is now resolved.

  • jitendra88m
    jits (@jitendra88m) reported

    @reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?

  • PaniPradosh
    Jay Jagannath (@PaniPradosh) reported

    @JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    Hi @JioCare, I am facing disruption in internet service from 1 PM today on my Jio Fiber. I switched from Airtel to Jio recently but the service of Jio just sucks. It's so pathetic.

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio

  • hawx888
    SFG (@hawx888) reported

    @jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare