1. Home
  2. Companies
  3. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Srinagar, Ahmedabad, Pune, Airoli, Delhi, Bengaluru, Varanasi, Hyderabad, Ludhiāna, Kolkata, Lucknow, Shillong, Nāgercoil, and Bhopal.

CityProblem TypeReport Time
Patna Wi-fi 2 hours ago
Srinagar Phone 3 hours ago
Ahmedabad Internet 12 hours ago
Pune Internet 13 hours ago
Airoli Phone 14 hours ago
Delhi Internet 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrsaurabh03
    Saurabh Kumar (@Mrsaurabh03) reported

    @JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment

  • pic9936
    PRIYANKA MISHRA (@pic9936) reported

    @reliancejio @jio_fiber @JioCare I have been facing issues with my air fibre from past 10 days. Customer service is useless as they are just following a script with no intention of help. Please look into it. My router number is-1243619427 registered with the name of Arush.

  • saumyashah6
    SAUMYA SHAH (@saumyashah6) reported

    My @IPL kit: -Jio Fiber Internet -Jio Mobile Data Pack -Jio Hotstar This is by far the worst combo. @hotstar_helps keeps buffering. Video quality goes from HD to blurrr. I can't watch the match for 10mins in one go. The entire experience of watching IPL on @reliancejio platform is AWFUL!

  • Divyamalhotra
    Divya (@Divyamalhotra) reported

    @AmazonHelp @JioCare I have connected with your team umpteen times on this EXACT issue. You have sent me round in circles. I have no understanding left. Unless expedited, I will not only report this to consumer authorities, I will stop at nothing. Don’t underestimate a harrowed customer.

  • anantkatyayn
    Anant Katyayn (@anantkatyayn) reported

    @JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.

  • KMistr
    Kishor Mistry (@KMistr) reported

    @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.

  • ajayn1729
    Ajay kumar (@ajayn1729) reported

    @JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights

  • ChhoteyLalSinng
    nk rajput (@ChhoteyLalSinng) reported

    @reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!

  • rajan10115
    Parminder singh (@rajan10115) reported

    @JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR

  • foolsmanual
    Unaccompanied Thinking (@foolsmanual) reported

    @JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !

  • sr_abhi_02
    Abhishek (@sr_abhi_02) reported

    Hey @JioCare , connection is deactivated before due date , please restore asap or cancel my broadband Ofixed voice number - 916112356006

  • D_VjBhaskar
    Vijaybhaskar (@D_VjBhaskar) reported

    @JioCare my 5G not working from evening only 4G is working Mobile number sent in DM

  • bharatghelani2
    bharat ghelani (@bharatghelani2) reported

    @JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue

  • abhi12pandey
    Dr. Abhishek Pandeya (@abhi12pandey) reported

    @JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.

  • MintuGh33264335
    Mintu Ghosh (@MintuGh33264335) reported

    @JioCare The continuous network disruption has caused significant inconvenience, loss, and unnecessary stress. Your team’s inaction and false closure of complaints are completely unacceptable and reflect a lack of accountability and professionalism.

  • tripathivish
    Vishal Tripathi (@tripathivish) reported

    Register complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.

  • Mahaveer380
    Mahaveer (@Mahaveer380) reported

    @reliancejio @JioCare My jio fiber box is not working from last 15 days and i complaint about this problem so many times but there is no solution about that and my plan validity losses day by day please give the solution

  • ashfak1991
    𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported

    @JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart

  • WeepingMonk18
    TheWeepingMonk (@WeepingMonk18) reported

    @reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.

  • abhimzn78
    abhishek sharma (कलम की नोक ) (@abhimzn78) reported

    @JioCare No solution till time

  • pborar
    Piyush Borar (@pborar) reported

    @JioCare @JioCare still no resolution @reliancejio #jiofiber

  • MukeshDubey777
    Mukesh Dubey (@MukeshDubey777) reported

    @JioCare I m facing no network issues in my area and I have already shared this on multiple times, if you all have no common sense then it's not my call. Facing both issues calling and network.

  • Harish04518669
    HARISH (@Harish04518669) reported

    @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

  • vikalp_378
    vikalp !🇮🇳 (@vikalp_378) reported

    @JioCare @reliancejio hii, why I am not able to do mobile recharge for my Father phone that is jio Bharat phone , I am trying to from all upi aap but it say it's jio bharat plan kindly select other, any solution?

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.

  • Pradippahari5
    Pradip pahari (@Pradippahari5) reported

    @reliancejio Looting money from common people...bad service

  • aqeel35597
    Fahad Aqeel (@aqeel35597) reported

    @JioCare These are the same promises happening from last 2 month still not team no solution no action

  • Abhishe21328556
    Abhishek Singh (@Abhishe21328556) reported

    @JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.

  • ErTribhuwanTri3
    Er. Tribhuwan Tripathi (@ErTribhuwanTri3) reported

    @JIOAIRFIBERIN @AKumarvi33826 @JioCare JioAirFiber services in my area have been down following a storm. Despite repeatedly contacting customer care, my complaint is not being registered. Jio Fixed Voice Number: 05691315374.(9473660136) Please look into this matter