Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 7: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Pune, Bhubaneshwar, Bhīlwāra, Bhopal, Varanasi, Chhindwāra, Shimla, Chennai, Jaipur, Agra, Ranchi, Ahmedabad, Delhi, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Pune
|
Total Blackout | 3 hours ago |
|
Bhubaneshwar
|
Internet | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Bhīlwāra
|
Internet | 5 hours ago |
|
Kolkata
|
Total Blackout | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rakvns (@Rakeshkgzp) reported@JioCare Yes, I am facing issue on same location.
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Sharan Amin (@Sharanr48236756) reportedDear @JioCare I would like to bring to your attention that the network coverage in my area has dropped significantly over the past few weeks. I have raised this issue with the concerned authorities multiple times, but I have not received a proper response or resolution.
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Geeky Rehan (@geekyrehan) reportedIt's really disappointing." It's midnight now, and my Jio network is completely down. Even in the quiet atmosphere of the night, Jio's signal is so disturbed that I am not able to use the internet at all. This problem is not only with me, but also with many other users. My work is being completely disrupted due to the breakdown of this network of Jio. Hopefully Jio will fix it soon, otherwise people will face serious problems. If any of you are having the same problem, be sure to share your experience so that it can be resolved as as possible.” Place: Ilami (Pakur,Jharkhand),816107 @reliancejio @_MukeshAmbani
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dheeraj lalwani (@lalwanidheeraj) reported@JioCare Pathetic experience. My appointment was scheduled for today between 8:00-9:00 PM but customer care representative (named Ritika) rescheduled the appointment to 9th June. If my issue is not resolved by today EOD then only option for me to change the service provider.
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desi style (@vedtiwari18) reported@JioCare The same internet issue has reoccurred within 25 days. This is unacceptable. Please arrange an engineer visit as soon as possible and provide a permanent fix ...
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Moderately Sarcastic (@ForkYeah07) reported@illuminatiGuyy @reliancejio @HotstarReality Too bad
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Satish 🇮🇳 (@satish_arg) reported@JioCare Its more than 30 hours now , its not a temporary issue anymore.
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pintu_sarkar (@pintu_sarkar786) reported@JioCare many times complaints nut problem not solved your network team. so please no excuses. next 24 hours no solve i go to others network. your time start now 23:59, 23:58, 23:57, 23:56…………..
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Pushkaraj Korde (@korde_pushkaraj) reported@JioCare You guys are really idiots. You guys don't read or listen. I never said TV I know it only works for mobile. But open your eyes my app says no subscription and billing is done through jio app so you are at fault
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Samyak (@samyakV1) reported@JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.
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Rangaraj Sahu (@rangarajbabu) reported@JioCare Still waiting for a response to restore the service.
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Arun Verma (@arunverrma) reported@JioCare @reliancejio my jio fiber and jio set top box not working from last 3 days . My service number is SR000037LKM1. Your engineer visited 3 days back and till now no answers who will correct it. It is really frustrating from jio it was never expected from them
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shishir upadhyay (@shishirupadhyay) reported9 days without JioFiber service. At this point, one would think Jio is repairing an undersea cable rather than a local fiber connection. The sheer negligence and indifference of @JioCare towards paying customers is beyond unacceptable. Every day brings a new excuse.
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Ayan Nandigrami (@nandigrami) reported@reliancejio @JioCare I have a mobile number 7477710744 but today when I want to recharge it in my jio app it's showing wrong network provider kindly tell me can I able to recharge on that number because previously it was a jio number kindly help me on it how I can re-activate it
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KK CHAUBEY (Modi ka parivar) (@KrishanChaube) reported@JioCare @reliancejio @DoT_India in my area the jio internet signal is very poor and the jio team is not carrying it. Strength available but net speed is 0. Please help me.
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Ajay singh (@Ajsingh072) reportedCan I my bihar prepaid jio number port in pre on post on jammu kashmir network @JioCare
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Himanshu Saxena (@H_saxena07) reported@JioCare Kindly suggest the way to cancel the connection..
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Ketan Nagpure 🇮🇳 (@Ketan_Nagpure05) reported@JioCare I understand the thing that if I've not recharged the service's are disconnected. But your jio care mans are calling me and tell me that your no. Will be deactivated permanently this is not acceptable why detactive permanent ?
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Rahi Khan (@Rahikhan1786) reportedComplaint:* @JioCare Dear Team, I am facing severe network issues from my location. Calls are getting dropped frequently within 30 seconds, and 5G network shows full signal bars but internet is not working at all. Speed is 0 Mbps. Even 4G/2G calls fail to connect.
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I - am - thanos (@rahulyahoo) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order Number NO0001DWDSIC is scheduled on 06-Jun-2026 between 16:00:00 - 18:00:00 They are so fraudulent .. after multiple call they didn't respond.
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Moderately Sarcastic (@ForkYeah07) reported@illuminatiGuyy @reliancejio @HotstarReality Jio is ****. Save yourself
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Vijay Mehta (@vijaymehta1984) reportedBIG SCAM BY JIO? @JioCare @RelianceJioCare failed to deliver the SIM since a month Now. Multiple complain NO Action. How many customers are facing the same issue? Imagine the amount of money they are making. Taking Money without SIM. Think Numbers #Jio #JioCare #ConsumerRights
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Λrun • ಅರುಣ್ (@0xkind_) reported@ijnani @JioCare @reliancejio Same experience here. I've faced this too. Issues rarely get resolved unless you somehow reach a customer executive. Even that feels like a struggle. Customers don't pay for this kind of experience.
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Arun Kumar Chaudhary (@akchaudhary11) reported@JioCare : New Jio SIM isn't getting activated, SR No. SR000037CKFF was raised for the issue- new SIM which you couldn't activate in good 7 days. How much time you need to activate anew sim-seems a week isn't enough? Should I try another service provider- they can do it in 1 day?
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Projjal Majumdar (@shib13746) reported@JioCare I’m not getting any support to get a new JioFiber connection, all I get is a msg saying someone will call me for installation
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Purushottam Baghel (@PurushottamBagh) reported@JioCare Hello Suraj, no one from the team contacted me yet. Monday is very important for my work. This is really frustrating to see such service from jio. I have been waiting for internet more than 1 day.
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काश -If (@iamselfish01) reported@reliancejio Network quality is absolute garbage 😡😡 @JioCare
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Ravi Ranjan Kumar (@Ravi_Ranjan_Kum) reported@JioCare How much time @airtelindia takes to solve an issue with their fibre? 2 days - 3 days or more?
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JIGS JD (@jigs_jd1806) reported@JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡
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Pranav🇮🇳 (@M4chinebyte) reportedRelocated AirFiber 2 months ago, but your KYC agent assigned an old ODU instead of a UPC unit. Now speeds are capped to 100Mbps & drop in peak hours. Technicians say only fix is to cancel & pay ₹1200 for a new connection. Why should I pay for YOUR mistake? Fix it! @JioCare