Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Chennai, New Delhi, Pune, Shiliguri, Guwahati, Jaipur, Imphal, Mumbai, Pānīpat, Patna, Ludhiāna, Delhi, and Chandigarh.

City	Problem Type	Report Time
Bhopal	Internet	24 minutes ago
Chhindwāra	Internet	49 minutes ago
Chennai	Internet	53 minutes ago
New Delhi	Total Blackout	1 hour ago
Pune	Internet	1 hour ago
Shiliguri	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eswar (@shankareswar04) reported 6 minutes ago

  @JioCare @reliancejio @JioCare No update even after escalation. SR000036CDUZ still pending. No call, no technician scheduled. This is very poor service. Need immediate resolution. #JioFiber #PoorService #Chennai

• 
  Sunny Thakur 🇮🇳 (@sunnythkr) reported 9 minutes ago

  @JioCare @JioCare kindly help me in closing my connection for which i was complaining for past 1 month & got no resolution at all even after continuous chasing. Plz atleast do this without any further delay.

• 
  Aamir Sheikh (@AamirArsr) reported 10 minutes ago

  @JioCare Kindly stop giving generic responses and provide an actual resolution timeline urgently.

• 
  xmrx99🇮🇳 (@xmrx99) reported 13 minutes ago

  @JioCare facing too much network issue

• 
  Ansuman (@iam_ansuman) reported 15 minutes ago

  @JioCare @reliancejio Either complete my JioFiber installation immediately today or cancel my connection and refund my full payment without any further delay. #JioFiber

• 
  GeoIntel India (@GeoIntel_India) reported 15 minutes ago

  @JioCare @sourim I recharged Jio number 9517183479 with Rs 3599 plan based on Jio True 5G coverage shown on Jio website app and support system but 5G is not working at my location and network continuously falls back to 4G A Jio 5G tower is available within around 100 meters from my location and Jio coverage map also shows full 5G availability but actual service is unusable My complaints SR0000336W5T SR000034KRBD and SR000035Y9KN were repeatedly closed without fixing the issue and every time the reason was changed to congestion despite no improvement Jio support repeatedly promised resolution in 7 days 10 days and 15 days but no real action has been taken Same issue is also affecting another number 9598800923 at the same location which proves this is a local network issue not a device problem This is misleading service representation and failure to provide advertised 5G service despite payment I request immediate activation of stable usable 5G service or refund and compensation for financial loss

• 
  Nikhil Kumar (@kabir1312545557) reported 16 minutes ago

  @JioCare improve network in this area that's i want i am facing falcuate with every website not particular make connection stable

• 
  Hrutik Mhatre 🐐 (@HrutikMhatre99) reported 16 minutes ago

  It’s been 4 days since my complaint was raised. Again, the assigned engineer did not visit, and in the app the request status was changed/rescheduled without any call from the Jio Fiber team. Extremely poor service experience. @JioCare

• 
  MD KASHIF RAZA (@MdKashf) reported 19 minutes ago

  @reliancejio @JioCare I demand that this issue be resolved TODAY on urgent priority basis.

• 
  Anupam Dixit (@AnupamDixit3) reported 21 minutes ago

  @JioCare Can someone raise a complaint and help me to get the complaint no. Regarding this issue. Let me know if any information required from me

• 
  YERRAMSETTI SIVARAMAKRISHNA (@ItsYerramsetti) reported 26 minutes ago

  @JioCare @JioCare @reliancejio SR000036A72Z what exactly is the point of your “engineer visit slot selection” system if nobody ever gets assigned? My internet has been down for almost 15 days in the past month combined, yet I was charged the full bill like the service worked perfectly.1/2

• 
  Abhimanyu Mishra (@Abhiman39134793) reported 30 minutes ago

  @reliancejio @JioCare been running around your service centers to get my stuck number free. Not happy with he service been provided by the prabhadevi branch. Still awaiting reply. My issue has not been resolved. Plz check your inbox regarding my jio Sim number

• 
  peeceema (@peeceema) reported 31 minutes ago

  @JioCare Me too! They cancelled my order NO0001D0EP1G on 27 April and no refund till date. Worst part is the customer support! An 'idhar dabao, udhar dabao' number and a chatbot replying on mail and SM.

• 
  harshika khatri (@khatri_harshika) reported 31 minutes ago

  @JioCare How long will this take now? How many days do you need to cancel this and initiate a refund?

• 
  Srikant Rout (@Srikant56027931) reported 32 minutes ago

  @JioCare @reliancejio my complete adress _At_madhusudanpur,po_Banabishnupur,PS_Soro,Dist_Baleswar,Odisha,756047 and my number is 9337268629,we are experiencing the worst network for the past 1 year, we have a jio tower in our village itself still its non of use, kindly resolve

• 
  amitksingh (@amitkaundilya) reported 32 minutes ago

  installation @JIOAIRFIBERIN done with significant delay. now no speed and working worse than 3G. complaint a lot. why to pay for a service not being delivered. @reliancejio @JioCare please respond.

• 
  VK (@VamsiOn_X) reported 36 minutes ago

  Hello @JioCare it's been 20 days since I paid for jio air fiber and still no installation at my home. Your local distributor keeps giving the same excuse "NO STOCK, WITHOUT STOCK WHAT SHOULD WE DO" . Why are you taking payments when you can't provide the service?

• 
  Dipu M Desai ( I am Hindu.) (@dipumdesai) reported 37 minutes ago

  @JioCare 270days A simple solution you can't solve & Stupid 💻 auto generated ans. I call this safed juth sophistication thif

• 
  Suraj (@whoCSSuraj) reported 38 minutes ago

  @JioCare getting 8 mbps d/l for 100mbps plan How long will this below par service offered after charging costs of 100mbps. It’s more than a month now. @TRAI

• 
  MD KASHIF RAZA (@MdKashf) reported 39 minutes ago

  @reliancejio @JioCare Engineer clearly stated the problem is from backend/network side. However, backend team keeps closing complaints saying there is no issue from their side. If there is no issue from my home, no issue in device, no issue in wiring, and no issue from backend, then why is my internet

• 
  Deepak Kumar Barik (@Archeocient) reported 42 minutes ago

  @JioCare i mean seriously, booked a jio home connection and paid for it and now your jio agent not receiving my call with delaying the installation. Im in a such a crucial moment, is it the standards of service U provide.

• 
  Vedant Shukla (@vedantshukla67) reported 44 minutes ago

  Middle-class Indians are expected to pay every bill on time, but when services fail, companies hide behind automated replies and complaint numbers. My @JioCare @reliancejio JioFiber has been down since 17 May. After 5 days, multiple complaints, and repeated calls, no resolution!

• 
  Aman Kumar 🇮🇳🌿 (@amankumar43r) reported 48 minutes ago

  @JioCare You guys are not helping just redirecting it or responding in a Cryptic language as per your SOP. This is not support. It's just closing the support ticket asap.

• 
  Abinash Rout (@Abinash__Rout) reported 49 minutes ago

  Received threatening call from Bhadrak odisha JIO office regarding deactivation of my Jio number.Using 2 Jio numbers &recharge in alternate months. This type of harashment service is not expected from Jio. Kindly act the issue immediately. @JioCare @_MukeshAmbani @JM_Scindia

• 
  VIVEK ( मोदी का परिवार ) (@vivekit2014) reported 49 minutes ago

  Reopen my case and escalate this issue @JioCare

• 
  NUSRAT NASEEM (@NUSRATNASEEM) reported 51 minutes ago

  +91-5123171248 This my JioFiber number and it's again not working in a week. Are you ending your jio telecom? @JioCare @reliancejio @RelianceDigital

• 
  idontkknoww (@iidontkknowww) reported 51 minutes ago

  @JioCare Now today is 6th day lf the same problem when u provide the solution?

• 
  Ghost👻 SRH 🧡 (@Binding_Speller) reported 53 minutes ago

  @JioCare What is this service no one is responding ? Is it how you deal this the customer @JioCare

• 
  prayash (@Zerocaresmate) reported 53 minutes ago

  Jio network has been down since ages. Why is it a problem even now @JioCare

• 
  Balan Gurumurthi (@balanmoorthi) reported 1 hour ago

  Jio Fiber setup box issue, I have raised ticket but no engineer assigned, waiting for a day. Please help @reliancejio @JioCare