Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Ahmedabad, Guwahati, Thiruvananthapuram, Vadodara, Bhopal, Ranchi, Kolkata, New Delhi, Durgapur, Jabalpur, Bengaluru, Chhindwāra, Bhatgaon, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Wi-fi | 2 hours ago |
|
Ahmedabad
|
Wi-fi | 4 hours ago |
|
Guwahati
|
Wi-fi | 7 hours ago |
|
Thiruvananthapuram
|
Wi-fi | 9 hours ago |
|
Vadodara
|
Internet | 10 hours ago |
|
Bhopal
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gunjan Mehta (@Gunjan_2706) reported@reliancejio @reliancejiocare My JioFiber has been down for the last 2 days. I raised a service request, and an engineer appointment was scheduled for this morning, but nobody showed up and there has been no update. 2 days without service is unacceptable.
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WeStandWithEPS (@WeStandWithEPS) reported@Neend_Ki_Rani @JioCare Vi is worst network...their network coverage is very poor.
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Rezaul (@RezaulMondal8) reportedJio start calling you 3 days before your plan expire but when you actually need to contact customer care about network issue or any other problem, it’s practically impossible to reach a human. They’ve installed bot that understand nothing and raise your BP. @JioCare @reliancejio
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uruj hasan (@uruj_hasan) reported@JioCare Tired of promises in last days nw I need solution & accountability of my mental & financial haressment.
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ADESH (@im_adesh_7) reported@Neend_Ki_Rani @JioCare I am using Jio SIM since 2017, but the network is so bad since last 2-3 months. I have complained so many times and called customer care, but there is no response. Now I have to move to another telecom
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RISHU 🇮🇳 (@rishu_irl) reported@rkc___97 @Neend_Ki_Rani @JioCare Never port to scamtel
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Abhishek Pandey (@pabhishek461) reported@JioCare bad internet connection 😡😡
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nick (@Nick_N_Shah) reported@JioCare Harshit, u see that issue has been escalated from last 3 months, I don't see. All these earliest resolved pep talk ain't sending refund in my account. I have been royally fooled that's for sure. If u r honest than in 1-2 days prove by transferring refund in my account.
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Pt. Ambuj Dixit (@ambujdixit0) reported@reliancejio Following up on my previous complaint. The network issue in Nahilora Khurd, Shahjahanpur (UP) is still unresolved. Please arrange a technical inspection of the concerned cell/tower and take corrective action. @JioCare
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Unspoken (@tarezameenpe) reported@Neend_Ki_Rani @JioCare Please give your reviews about vi network
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Akhilesh Srivastav (@Akhilesh0747) reportedPlease sir/madam request hai ki Mera network issue problem solve kar dijiye. Please it is last. @JioCare
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Kristy Barb (@Kristy_Barb_) reported@Neend_Ki_Rani @JioCare jio is the worst! no service, no customer care, no refunds, and customer care team takes revenge like its yheir baap's bedroom!! dumbanis will to down the drain soon!
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Pravin Agrawal (@pravin_fca) reported@JioCare @_MukeshAmbani kindly cancel and refund transaction id TB000067UBNO dt 10-8-26 for rs 1768 as same executed by mistake for 300 mbps instead of 30 mbps fibre recharge 01413556031. Recharge yet not activated
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sarath (@rsarathkumar37) reported@JioCare Hello my question I scheduled it for today 1pm, even technical person assigned but today without single call and notification all cancelled and went back to status waiting to assign. Do we need to wait mor than 48 hr to resolve uch single issue
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Siddesh K R lingayita (@RSiddesh7087) reported@JioCare is wrost network service
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Jai Berry (@berry_jai) reportedDay 9 of no resolution Welcome to the fantastically fake service of @JioCare @reliancejio
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vιshᥲᥣ (@vishalexc) reportedOur village has upto 1000 jio users we can't even make a phone call @JioCare @DoT_India please take necessary action in such unprofessional staffs, they directly denied to fix problem.
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Mohd Danish (@Iamsaifi786) reportedWant to enjoy @reliancejio network be sure you've minimum two storey buildings, else it'll not work at the ground floor. And for 5G service you may increase your storey to the 5 or more. What a pathetic service @JioCare Have some shame! 🤷
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आदित्य दुबे (@DubeyAditya_D) reported@reliancejio @JioCare why #jiofiber is not working in #Noida sec11 every single day almost same problem how many times we will complain if we are paying for it why no proper service
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बीएड छात्र संघर्ष मोर्चा BCSM (@bcsmup) reported@reliancejio @JioCare Jio means heavy internet issue Jio means very bad calling service I complain many times but there is no solution, they said all 3 towers in above 1.5 km in my location then why they not say to switch me to other network... Wrose experience
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Bhanu (@bhanu_maitry) reportedDear @JioCare @reliancejio mere village me aapka indore service bahut hi kharab hai ghar ander jate hi no service ho jata hai please improve your network in my village. Village Thakurpali pin code 495688 Chhattisgarh
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Rhunmay Teje (@roony_Rocker) reported@reliancejio @JioCare such a rediculas service provider for JioFiber. I ordered jiohome fiber it's been a week payment has done but nobodys pickup up call or coming for installation.
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Ankitkumarsingh (@iamaks89) reportedIf you don't strengthen ur network @JioCare @reliancejio @reliancegroup i am on the way 🙏 Even recharging of 5g forced to use phn on 4g
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Riteek Kumar (@RiteekKumar17) reported"Extremely frustrated with @JioCare’s poor service. No calls, no internet, and the promised 7-day fix is just a lie. My money is going to waste with every recharge. If this isn't resolved now, I’m forced to PORT all my Jio numbers. #JioNetwork #PoorService @reliancejio"
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sarath (@rsarathkumar37) reported@JioCare @jio_fiber @TRAI Even no response in customer cares they disconnected my call without proper answer.. if we not paid single day after due they will disconnect but last 3 days am paying jio for no network. Even some time customer care team telling my area team not responding to them also
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RAJU SEN (@rjsen01) reported@JioCare @reliancejio It is being given as a reminder, some people think positively, some people think that it is not how we listen to the parts with our ears.While I am saying I want to use this service, you are creating a negative mindset.
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puspkant sharma (@puspkant) reported@JioCare But in this 21st century 4 days are more enough to live without internet my children couldn't not attend their online classes. While I have already payed to jio for this no service time. So plz I requ
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Leviticus Karnwal (@vlookupjesus) reported@Neend_Ki_Rani @JioCare Vi’s worse. Bare minimum 5G network. Paid hello tunes and missed call alerts. Tariffs are almost similar to Airtel and Jio. And when you leave their customer service doesn’t care enough to retain- either downgrade or go away. That’s their solution.
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Pranjit (@pranjitbora159) reported@reliancejio The Jio network in my area is extremely poor. Both 4G and 5G connectivity are frequently down every day, making mobile internet almost unusable. Please investigate the issue and take immediate steps to improve network connectivity in our area. #Jio #Jio5G
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Gunjan Mehta (@Gunjan_2706) reported@JioCare Check the DM. They are saying that service engineer will arrive on 18th August... This is not acceptable at all... What do we do for 1 week without internet...?? Will you give us extra 10 days...?? Will you refund the money...??