Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 30: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn, Chhindwāra, New Delhi, Kolkata, Lucknow, Chandigarh, Mumbai, Guwahati, Bhopal, Chennai, Patna, Nashik, Kota, Pune, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 4 minutes ago |
|
Chhindwāra
|
Internet | 11 minutes ago |
|
Dehra Dūn
|
Wi-fi | 17 minutes ago |
|
New Delhi
|
Internet | 41 minutes ago |
|
Dehra Dūn
|
Wi-fi | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amey (@amey___________) reported@JioCare Hi Pawan, I’ve replied to your DM as well. Please let me know clearly whether this issue is going to be resolved from your end or not. I’ve already tried multiple times. If this cannot be fixed, I’ll proceed with closing my JioFiber connection. @JioCare
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Kishan Ahir | Influencer (@ikisanp) reportedCut the copy-paste templates, Smit! @JioCare My paid AirFiber was kept completely DEAD 4 the last 15 dys bcz of UR failed relocation. The plan has now expired with 0 service delivered. Who compensating 4 those 15 days of advance money? Process my full REFUND today! @reliancejio
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Aditya Gupta (@adityamld1) reported4g network in my area very bad please help @JioCare
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Shoeb (@TheDarkDevil772) reported@JioCare Experiencing extremely weak 5G signal and poor indoor coverage at Idgah Marg Purana Bazar, 458339. Data barely works without switching back to LTE. Kindly check tower capacity/coverage in this sector and resolve ASAP.
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Mike (@Mike80940135) reported@reliancejio network connectivity is too poor nowadays. What's the use of recharging for annual plan which provides nothing but a disappointment. Don't ruin the trust of the customers🤐. #jio #reliance
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Firoz khan (Mr.Khan) (@firozFA07) reportedWorst service experience with @JioCare @reliancejio! My Jio AirFiber is completely down with a blinking red light for days. Called customer care 4 times & local office repeatedly, but absolute zero response. Active plan money is draining for zero service. Disgraceful support!
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Subhash Thanekar (@SubhashT28611) reported@JioCare Requesting @reliancejio to please review coverage for Thana village (Rajura). After my AirFiber order (booked Aug 12 via tech Sachin Pawar) was canceled due to "unfeasibility," Sharad from your Social Media Team mentioned a 21-day refund wait & no current 5G rollout plan. With 50+ IT professionals working from home here, we urgently need stable connectivity. Kindly consider upgrading the nearby Balegaon site to 5G to support our village! @Jio_Offl
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Govind Kurade (@gakurade) reported@Airtel_Presence @airtelindia again false promises. No call. @reliancejio thanks for the prompt response and call. On track to have you install and switch over. My Airtel broadband is still not working
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Raju.Burra (@Rajuburra26) reported@JioCare @_MukeshAmbani Dear Neha, please review previous notes before responding. I’ve already shared the SR tracking screenshots, yet I’m still getting the same copy-paste response from 28 days.Why can’t someone take ownership and provide update until the issue is actually resolved?
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 2 MONTH COMPLAINT RAISED 16 days back Nikammo , kuch toh bolo @JioCare @reliancejio Ur network really sucks. I hv raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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Amey (@amey___________) reported@JioCare I’ve raised the ownership request 3–4 times with valid documents, yet it keeps getting rejected for the same reason. Please fix this from your end. I’m done repeating the process—otherwise, I’ll cancel my JioFiber subscription. @JioCare
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देवांश श्रीवस्तवा 🇮🇳 (@Mydevansh) reported@Airtel_Presence This is how “Airtel Cares”? No response, no accountability, no action—just complete silence when a customer complains, but calls are made promptly to ask for payment. What a way to “care” about customers. At this point, better to have Jio than Airtel. @JioCare
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S. Jagadesh (@SJagade13720276) reported@reliancejio Provide the official invoice/order details Clarify the ₹500 installation charge Do not cancel my request Fix the technical issue and complete the installation Investigate the local representative's payment practices
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Aayush Purbey (@aayushpurbey_) reported@JioCare @reliancejio @jio_fiber my wifi is not working since 3 days and there is no response from customer care side. My wifi number is 6276357873 and complaint id is SR00003FA8PR
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Jayashanth Anil (@jayashanth) reported@reliancejio @JioCare How was SR00003ERDP1 resolved without fixing the issue? It has been more than two weeks now! What’s the update?
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somvanshi TK (@somvanshi232) reported@reliancejio @reliancejioCare@jiocare I have raised multiple complaints regarding my JioFiber connection being out of service, but no technician has visited yet. Despite repeated complaints, the issue remains unresolved 052231575588
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Shubham Kumar (@itskv_3018) reported@_techibee @JioCare I'm switching to @BSNL_CG_Circle ,you don't have any network tower in our area.
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Tanmay Gond (@tanmaygond) reportedSwitched to @JioCare @reliancejio recently and the internet speed is completely unusable. Can’t even load a basic Google search page. Is this the service paying customers get? Fix the bandwidth in my area immediately or I'm porting out. #JioDown #JioNetwork
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Gareeboo (@GareeboOP) reportedHello @JioCare it’s been one week that my Jio fiber is not working. I am making continuously compliant and doing call to customer care but no response from their side since one week. Is this how you give your service to customer. It’s really pathetic that I am not able to do office related work.
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Ayush Mishra Murli (@AyushMurli) reported@JioCare And also in the My Jio app it is showing that the service request is resolved. How is it possible??
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Roshya (@Roshanpawar___) reported@JioCare @reliancejio @AkashMAmbani Voice calling is DEAD & 5G is totally broken! Standby shows FULL signal, but calls drop to 1 BAR instantly with audio muting. Local 4G booster is overloaded. URGENTLY need 5G upgrade & tower capacity expansion in Mohadi (Ner), Jalna - 431214!
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Mohd Ajaz (@MohdAjaz78) reported@JioCare @jioCare @reliancejio I paid ₹760 for a 1-month plan, and the MyJio app clearly showed 1-month validity. Why was my service stopped after just 7 days, and why are you now showing ₹775.21 as outstanding? Please check the issue properly and restore my service.
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nishant (@nishant2699) reported@JioCare my wifi is not working (red light blinking) Myjio app diagnostic says everything is fine, i am not able to fix it through app There is no way to raise a ticket as well, what a pain in ***! Need an immediate solution!
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Nairit Chowdhury (@Nairit90) reported@JioCare My router is completely dead since last night.I raised a request and then it is showing the expected resolution date as Aug 31. Am i expected to wait for more than 36hours for this issue. I requested for a simple router replacement and this is the hassle I have to go through
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Raheem (@its_Mr_Raheem) reported@CareJpb @JioCare @JioPaymentsBank I understand. I was only asking for general information, not any confidential details. If you cannot assist me here, please contact the actual customer directly on 8112768277 regarding this issue.
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Mohd Ajaz (@MohdAjaz78) reported@JioCare @reliancejio Please don’t treat this as the customer’s mistake. I paid ₹760 for a 1month PREPAID plan but now you’re showing ₹775.21 outstanding and calling it POSTPAID Whose consent was my connection converted to postpaid? Reverse the incorrect charges and restore my service.
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RealNews (@Ugo78115176) reportedWorst jio fiber customer service now support system to cancel your jio fiber @JioCare
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Mohit Nagar (@MohitNagar13) reportedI cannot get signals in my device in IR despite IR pack is active. I've sent you details in DM @JioCare @reliancejio Plz help.
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voice OF GC (@Sachin165498) reported@JioCare There are no electricity issues in my area, and I have connected inverter also, let me remind you that it was working perfectly fine before August 13, 2026. Please provide your service man before end of the month
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UnderHisCommand (@dustofyourfeet) reported@JioCare @JioCare issue not yet resolved its been 4days