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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Hazāribāgh, Chennai, Thiruvananthapuram, Coimbatore, Jabalpur, Delhi, Mumbai, Dimāpur, Ranchi, Kallakkurichchi, Meerut, Kolkata, Jaipur, and Bhopal.

CityProblem TypeReport Time
Chhindwāra Internet 2 hours ago
Hazāribāgh Internet 2 hours ago
Chennai Internet 3 hours ago
Thiruvananthapuram Internet 5 hours ago
Chhindwāra Total Blackout 5 hours ago
Chhindwāra Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aravinds81
    Aravind S (@aravinds81) reported

    @JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider

  • the100xGUY
    Shivam Tyagi (@the100xGUY) reported

    @tanyachawla31 @reliancejio Tell me your state.. I have few numbers to contact in jio.. saved the numbers when had issues in past

  • akshat__01
    Akshat Saxena (@akshat__01) reported

    No support yet! got no call for any offline support for @reliancejio @JioCare

  • flyme2mars
    martian (@flyme2mars) reported

    @poteto @ChinuKabi there is a problem with @reliancejio. grok bot is not working when i connect my mac to jio hotspot or now the android app.

  • bhavin_09
    🎯Bh@v!n🎯 (@bhavin_09) reported

    @JioCare @JioCare again same issue this time. Slowness of speed

  • ggireesh008
    Gireesh (@ggireesh008) reported

    @JioCare @reliancejio Rey if you are manage to provide network to all the areas around the country then maintain otherwise no need to do worst network ever Thu💦 nedi kooda okka brathukena

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.

  • dipenthaker7
    Dipen Thaker (@dipenthaker7) reported

    @JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this

  • drnittinkverma
    𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported

    @JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”

  • Dev230387
    Devkumar (@Dev230387) reported

    @reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt

  • donnabell_27
    Dua🤲 (@donnabell_27) reported

    @JioCare I’m fed up with your tortoise network

  • ramnaga94
    Ram N (@ramnaga94) reported

    @JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?

  • Indias_pride
    Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported

    @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Took 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio

  • iharshitdhawan
    Harshit Dhawan (@iharshitdhawan) reported

    @JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio

  • SAMBITKUMAR1993
    Sambit Kumar nayak (@SAMBITKUMAR1993) reported

    @JioCare Hi @JioCare . The team has asked me again my bank details which i had shared via email & via dm as well , however still same repeated message which i dont understand if there is an issue with my bank SBI end or Jio bank side ? in the jio website there is no options to edit bank

  • hansIndien
    Badri N (@hansIndien) reported

    @JioPlatforms @JioCare @reliancejio Promise a 5-6 PM slot today, let it silently expire without a call, and then auto-reschedule to tomorrow! 🛑 Service down since Aug 28 for paid account 410601143173. Ticket SR00003F9QWR is just stuck in an endless bot loop with ZERO real human contact or engineer details.

  • iamArindam7
    Arindam (Arin) (@iamArindam7) reported

    @JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • ParthiR02
    Parthi (@ParthiR02) reported

    @reliancejio Repeated complaints, ZERO response. Is this how Jio treats customers? Completely unacceptable service. Fix the issue immediately instead of ignoring customers. Consider this as my closure request from useless provider #Jio

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    @JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.

  • vsvarun03
    Varun Sharma (@vsvarun03) reported

    The internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • vinodbiradar92
    Vinod Biradar (@vinodbiradar92) reported

    ISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying