Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Hyderabad, Delhi, Nashik, Lucknow, Chennai, Jamshedpur, Allahābād, Patna, Alīgarh, Salem, Sūrat, Chhindwāra, Thiruvananthapuram, and Mangalore.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Internet | 3 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Nashik
|
Internet | 4 hours ago |
|
Lucknow
|
Wi-fi | 5 hours ago |
|
Hyderabad
|
5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Yadav (@yabhishekhd) reported.@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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DaisyTamuli (@DaisyTamuli) reported@JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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Yashdeepsinh Jadeja (@imYJadeja) reportedInstalled new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Veddant Kalani (@VedantKalani) reported@JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite
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Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
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Observer (@Observerrffs) reported@JioCare How much time it will take atleast tell what is the problem going on
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Parameswaran R (@eswaronline) reported@JioCare As if such options are working you people are much worsen than your service fools
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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Mohit bhagat (@mohitbhagat417) reported@JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.
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MaheshRudra (@ursMaheshRudra) reportedWorst signal @JioCare 😭😭🙏🙏
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Yash Sharma (@KumarYash01) reported@JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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srigopal1992 (@srigopal1992) reportedDay 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support
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Aravind S (@aravinds81) reported@JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider
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Harshit Dhawan (@iharshitdhawan) reported@JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it
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Brijesh Jaiswal0777 (@brijeshneta) reported@JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?
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Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported@JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.
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Shivakumar (@Skumar_654) reported@JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Mayankbhimawat (@Mayankbhimawat1) reported@tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally
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John Connor⏺ (@djsattu4) reported,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.