Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/17/2026 21:10

March 17: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bhopal, Coimbatore, Guwahati, Rājkot, Cochin, Thiruvananthapuram, Ludhiāna, Delhi, Pune, Shillong, Sopur, Deoghar, Kolhāpur and Ranchi.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaBhopal Internet
IndiaCoimbatore Wi-fi
IndiaMumbai Internet
IndiaCoimbatore Internet
IndiaGuwahati Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NaveenKhurana18 Naveen Khurana (@NaveenKhurana18) reported

    @JioCare Speed of your WiFi is very bad these days, trying to reach but your App not supported. Send anyone's for rectify the issue. 01179696040

  • anunayathakur Anunayathakur (@anunayathakur) reported

    @JioCare @JioCare Do you have any resolution, its already late been 3 days

  • Gaurav_B8126 Gaurav Kumar (@Gaurav_B8126) reported

    Thanks to @JioCare I came to know that toll free numbers are not covered in unlimited packs of Airtel. I regret staying with @airtelindia. Thanks airtel, I'm blocked for my emergency with my banks due to my number is registered with you and not able to make toll free calls 💔

  • iamtituszac Titus Zac Moses (@iamtituszac) reported

    @JioCare My internet has not been working since a week. The complaints number takes so many processes to get connected to a service executive and they finally tell you it's area congestion. When 3 people in my house has the same network and have no issue. I wanted to escalate it

  • manphnx MANSIMRAT PAUL SINGH (@manphnx) reported

    @reliancejio my jio fibre is not working and the customer care helpline is not ‘helping’ at all. What to do?

  • 221bHogwarts Locked_Potter_Tardis (@221bHogwarts) reported

    @JioCare Help!!!! I made an order for installation of jiofiber on 4th January 2022. The agent said that day that installation will be done the next day. But after that nobody came. Every day I call them and they say they will come but I keep waiting and nobody does.

  • LallAnkit Ankit LALL (@LallAnkit) reported

    Dear @airtelindia stop publishing such a fake advertisement where in you are showing that, u are very devoted towards ur customer. I've been told that,ur fiber connection will be install in couple of hours then,no body is responding. ID: 07614116004.@Airtel_Presence @reliancejio

  • i_raaahul Rahul Singh (@i_raaahul) reported

    @airtelindia @Airtel_Presence my broadband is not working since morning. Raised tickets, called customer care still no resolution. My work got affected today, who’s responsible? Pls give me resolution today otherwise I will switch to @reliancejio broadband.

  • tnishant1976 nishant tripathy (@tnishant1976) reported

    Hi @reliancejio are you priming me for your famed customer care Time for call to payment for new #jiofibre connection- 30 min Installation- pending 3rd consecutive day after payment. Only receiving calls from your robots at call centre but no action. @JioCare @reliancegroup

  • __100rabh__ SAURABH (@__100rabh__) reported

    @JioCare @reliancejio my home is just 800m away from tower & it tells that phone is out of network. Dis problem is here for 4 years.All I hear from you guys is dat we are working on it.But guess what the work has never finished. Is it time to port? What do you think? @airtelindia

  • HeiressofTheGod TheDrunkenBabu (@HeiressofTheGod) reported

    **** you, @Airtel_Presence . You service is a total BS. That was the reason I unsubscribed from Black and now porting out to @reliancejio . I wonder how long would you stay in the market with that arrogance. Again, **** you and your mediocre staff.

  • vipinsinghbhati विपिन सिंह भाटी (@vipinsinghbhati) reported

    @JioCare If this is so then kindly help me to convert or sumthing this in voice plan as i dont need data recharge at all...kindly help

  • shanthan_sree Sree (@shanthan_sree) reported

    @JioCare How do I chat with a human agent in Myjio support?

  • AbhijitKadam17 Abhijit Kadam (@AbhijitKadam17) reported

    @ViCustomerCare sucks!!! Pathetic customer service. Complaint#4-126826561696 Still not resolved. Glad to know u guys r crushed by @jiocare

  • bharatsingh__ Bharat Singh 🇮🇳 (@bharatsingh__) reported

    @reliancejio @JioCare, Today I booked Jio fiber. Order No. NO0000JZZAD1, I paid to your service executive ₹2885/- in cash for 6 month postpaid plan. He said that the installation team will contact after it. When team come to my house. They said they can't do it. Plz help me out

  • NamitaPuri07 Namita Puri :) (@NamitaPuri07) reported

    @JioCare I have sent the details. When will the issue be resolved. I m losing the no of days

  • Chauhan_Sk18 Sunil Singh Chauhan (@Chauhan_Sk18) reported

    @JioCare MC Jio company, BC tmlogo ka baap ka paisa lg rha jo internet speed itna slow ha. MC agr mere area me internet speed thik nhi hau to port krdenge sim airtel me.. 😡😡😡😡

  • ravindiran2806 Ravi Prabakaran (@ravindiran2806) reported

    @JioCare Hi, actually you need not be sorry and that's not gonna help me in anyway stopping my bill or are you gonna pay my bill? Instead you can help me to please terminate my connection soon.

  • ManishS08162687 Manish Sinha (@ManishS08162687) reported

    @reliancejio @JioFiberVoice pathetic service. I had aplied for jio fiber day before yesterday and till date no response. Only saying we will do it. Connection no. NO0000K024FV. All payments are done but no response. I need it today or cancel it. Thats it

  • AjaySha41755719 Ajay Sharma (@AjaySha41755719) reported

    @JioCare @reliancejio @JioCare any update? Or should I forget my complaint?

  • iamalokmishra91 Alok Mishra (@iamalokmishra91) reported

    @JioCare ask your jio fibre team to collect routers and other stuff from my place and return me my security deposit. @reliancejio pathatic service and net i am getting in 999 plan

  • Captain3713 🇮🇳🇮🇳INDIAN🇮🇳🇮🇳🙏🙏 (@Captain3713) reported

    @JioCare Then why you are not be able to solve my problem when regular i complaint since 6 months?

  • ManishS08162687 Manish Sinha (@ManishS08162687) reported

    @reliancejio i need the connection today itself. Otherwise u may cancel it

  • luckesmine NameSake (@luckesmine) reported

    @JioCare Very disappointing with jio.... that after 10 days of chasing for relocation service by jio fiber, I am surrendering my account. Jio has a pathetic customer service that too in Delhi, I wonder what happens with people of small towns and villages.

  • VEERARAGHAVANAK VEERA RAGHAVAN A K (@VEERARAGHAVANAK) reported

    @JioCare @akashambaniril I neither received a call from jio care for any solution nor any support provided, Still Awaiting, IMMEDIATE RESPONSE pls.

  • believe_pankaj Pankaj (@believe_pankaj) reported

    @JioCare Complaint resolved

  • KhuasUmakanta Umakanta khuas (@KhuasUmakanta) reported

    @JioCare Due to very poor network signal i want to buy a new JIOFI device...so how i can get it.

  • rk_renu raj kumar (@rk_renu) reported

    @JioCare even after 36 hours, still waiting for internet connection to be restored. Called customer care many times but with no results

  • BoltzandWatts BOLTZ&WATTS (@BoltzandWatts) reported

    @_MukeshAmbani @JioCare @reliancejio international investors think twice before you go with jio network no infrastructure facility to serve the customer not even taking complaints of the customer to show it is the best network no facility to enhance the coverage very poor network

  • scorp_rahul Rahul Gupta (@scorp_rahul) reported

    @Airtel_Presence After so many complaints issue is still not resolved. Time to move to @reliancejio