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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Dhanbād, Chhindwāra, Mumbai, Jamshedpur, Kolkata, Durgapur, Morinda, Jaipur, Udaipur, Pānīpat, Meerut, Haridwar, Varanasi, Bānposh, and Raurkela.

CityProblem TypeReport Time
Dhanbād Wi-fi 10 minutes ago
Chhindwāra Internet 14 minutes ago
Mumbai Internet 34 minutes ago
Jamshedpur Internet 39 minutes ago
Kolkata Internet 45 minutes ago
Chhindwāra Wi-fi 57 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Himansh13580778
    Himanshu Rathore  (@Himansh13580778) reported

    @JioCare do you even care about your customer? Do you really wanna resolve my issue?

  • singh_virendra7
    virendra singh (@singh_virendra7) reported

    @ChanchalGoinka @JioCare Same experience of service with me also, pathetic service

  • Sudhirp84371619
    Sudhir parmar (@Sudhirp84371619) reported

    Jio AirFiber not working. Even the Jio app “Run Diagnostics” isn’t responding, and no one is answering calls. Please fix this ASAP. @JioCare @reliancejio #JioAirFiber #JioDown

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @JioCare @JioCare I am not able to see any pending request You opened 4-5 service request which you closed without resolution and now your request is not even being shown

  • M70836Stuti
    Alok Mishra (@M70836Stuti) reported

    @JioCare How long should I wait brother, you are saying 6 sentences in 6 months, the internet is not working. You are not giving any solution, so you have made a fool of me. You people should message me tomorrow, message me privately, hey, what should I do. **** you. Basterds .. **** you

  • SaptarshiBanik2
    Saptarshi Banik (@SaptarshiBanik2) reported

    @JioCare What's the problem with how many days are required to provide the resolution? You are just making more problems to post follow up on this again and again. I want a specific answer on it. Terrible service @JioCare @reliancejio

  • Uuuu1323055
    Uu uu (@Uuuu1323055) reported

    No response yet I could not expect this type of service form jio company @reliancejio @JioHotstar @JioCare

  • choubeyaman20
    Aman (@choubeyaman20) reported

    @JioCare This is not about my availability, my fixed appointments was failed 2 time bcz no one visited to fix the connection, so please ask your technician to follow the appointment

  • bandhuvb
    Vasant Bhanushali (@bandhuvb) reported

    @JioCare My user name is Manjula and my mobile number is 9920608055 I am from Mumbai. I had placed an order JM69F339D101421C3694, for Milk. It was delivered , but both the Amul A2 packs had spoilt milk. Please help with replacement

  • mishra_shi67111
    Shiwansh Mishra (@mishra_shi67111) reported

    @JioCare Just like your employees this link is also not working I waasted my 4hrs on your employee commitment now I want refund with penalty

  • ANOOPKAUL2
    Anoop Kaul (@ANOOPKAUL2) reported

    @JioCare @reliancejio 2 days back a fire took place on the electric pole in Sewak Park Dwarka Mor Delhi. All cable of service providers burnt. Airtel people started the work and fixed the connection but JIO is sleeping.All JIO customers are suffering. Immediate action required.

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    It has been 18 days please update me on my refund. Customer service experience has already been disappointing please don’t make it worse. I request your prompt response please @JioCare @reliancejio

  • VIRALVA96398908
    VEER VASAVA (@VIRALVA96398908) reported

    @JioCare Please solve my problem otherwise I'm going to port

  • DivyaDh60931541
    Amurta stan ❤ (@DivyaDh60931541) reported

    @JioCare worst service my jiofiber is not working from morning complaint raised no response

  • idrees_zargar
    idrees zargar ✌ (@idrees_zargar) reported

    @JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems

  • Himanshu_1990
    Himanshu saini (@Himanshu_1990) reported

    @JioCare my wifi is not working since morning customer care number automatically cut after 5 minute waiting for executive Please look this

  • NavY_alMaiti
    Nabarun Maiti (@NavY_alMaiti) reported

    @JioCare You have put my service request "on hold" and "the reschedule" is not working. Not able to connect to jio customer service through call 18008969999 Just a headache jio connection 🤬🤬🤬🤬🤬🤬

  • Shreklovesmiwa
    Shrek (@Shreklovesmiwa) reported

    @JioCare your customer care is so bad at service. They made me wait for 15mins and then cut the phone and yet no solution has been made. Very Frustrating.

  • TheRjtKumar
    Rajat Kumar (रजत कुमार) (@TheRjtKumar) reported

    @JioCare After speaking with the customer care executive, I received assurance of a 100% resolution by 5 pm today, as per the escalated ticket. However, this deadline has now passed. My work suffered significant loss due to this poor service. Who will compensate me for this damage?

  • Sumitgurjarrr
    सुमित चपराना (@Sumitgurjarrr) reported

    @JioCare bad network jio sim or jio air fiber

  • Mohdokasha000
    Mohd Okasha Ayyubi (@Mohdokasha000) reported

    @JioCare mu 2 jio sims suddenly showing emergency calls only..pleaae solve this..

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @JioCare, any update on my issue , not getting pro google gemini banner in myjio app for jiohome? Already 21 days crossed, multiple times shared snapshots and no resolution from your end. is anyone looking my issue. Kindly reply. Is it fake promotional offer?

  • SusantaBhaskar
    Susanta Bhaskar (@SusantaBhaskar) reported

    Very bad service. Despite saying so much, he does not fix it. Their service should be stopped. @JioCare @reliancejio #hilight @jionews

  • SaptarshiBanik2
    Saptarshi Banik (@SaptarshiBanik2) reported

    @JioCare How pathetic and worst service from Jio. Still no update received. It's been 7 days now. Horrible Jio @JioCare @reliancejio

  • Quantum_Aghori
    MARIO 🍄 (@Quantum_Aghori) reported

    Why @reliancejio has such a pathetic network across India? I am sitting in Indiranagar, Bangalore and there is barely any signal, forget about 5g. How come @TRAI turns a blind eye when these operators charge bomb but no service? Corruption in system? @MIB_India is in thr pocket?

  • krgauravrocks
    Kumar Gaurav (@krgauravrocks) reported

    @reliancejio I raised a complaint SR000034PX7V. An engineer visit was scheduled around 16:00-17:00 IST, 30th April. No response, nothing. Then I called customer care and my ticket is on hold without providing confirmation code. So, no "neeyat" of providing fix. @JioCare

  • purav10980
    Purav Joshi (@purav10980) reported

    @JioCare , very poor, worst experience, very pathetic customer service, only general reply, worst management.

  • Amrutha86323793
    అమృత తామరపల్లి (@Amrutha86323793) reported

    @JioCare Today is 30 April, the deadline you set. Still no installation and zero communication. I’m done waiting. Since you failed to provide the service I paid for on 20/04/2026, I demand a FULL REFUND of my money by EOD. ​Fix this now or I’m taking this to the Consumer Forum.

  • BibekPa09375313
    Bibek Patra (@BibekPa09375313) reported

    @JioCare Today booked a new airtel connection. What a 3rd class service you are giving

  • kalra_raj
    Raj Kalra (@kalra_raj) reported

    Jio network has been down at my home for the last 7-8 days. Customer care is inaccessible. Ivr menu doesn't connect me to anyone. Just says your request is registered. No technicians are coming either to check the connection. Very poor service. @JioCare