Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Hyderabad, Pune, Jaipur, Chhindwāra, Ahmedabad, Bhubaneshwar, Bhiwāni, Bengaluru, Delhi, Raipur, Indore, Aurangabad, Chennai, and Mumbai.

City	Problem Type	Report Time
New Delhi	Internet	35 minutes ago
Hyderabad	Phone	2 hours ago
Pune	Internet	3 hours ago
Jaipur	Internet	3 hours ago
Chhindwāra	Internet	3 hours ago
Ahmedabad	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SANDEEP JOSHI (@SANDEEP86700987) reported 2 minutes ago

  Day 11 after payment for my #JioFiber connection (NO0001EGIMW2), and still no installation. No calls, no engineer, no resolution—just repeated template replies. My operations are being delayed because of this. Escalating the matter to the National Consumer Helpline. @JioCare

• 
  Suyash upadhyay (@UpadhyaySuyash) reported 3 minutes ago

  The AirFiber router continues to show a blinking red light and the service remains unusable. Multiple customer-care interactions have produced no solution. Customers deserve transparency, technical support, and timely restoration—not silence. @JioCare @reliancejio @DoT_India

• 
  Khush Mehta (@KhushMe79785954) reported 3 minutes ago

  @reliancejio @JioCare jio airfiber internet down since morning. The repair time keeps increasing with every message. Completely zero customer support. Cant even raise ticket in your app. Please fix it ASAP. Assign a technician soon.

• 
  Sanatt Barik 🇮🇳 (@sanatkbarik) reported 4 minutes ago

  2g network is better than 5g network of JIO5G District: Mayurbhanj,Po/Ps- Thakurmunda Village: Rugudibeda Network Speed Is 100kbps .... Very bad service by @JioCare @reliancejio @TRAI

• 
  Mani bhushan Garg (@ManiBhushanGarg) reported 8 minutes ago

  @JioCare I have now lodged a complaint on the CPGRAMS Public Grievances Portal. Grievance Registration No.: DOTEL/E/2026/0044857 Kindly look into the matter and ensure immediate installation of my connection. #JioAirFiber #Jio

• 
  Imran Kewal (@ImranKewal1) reported 14 minutes ago

  @JioCare I have complaint you regarding Jio Air Fibre a month ago..but still my issue has not been resolved.. Kindly look into this & revert Me as soon as Possible My Mobile No : 9969001870 My Jio Air Fibre No : 2235736029

• 
  Theory Dhaga (@TheoryDhaga) reported 17 minutes ago

  Facing an issue with my Jio SIM. Stopped receiving incoming SMS/OTPs after resetting my phone. Other SIMs work fine, network is full, & recharge is active. Please refresh my SMS services from the backend. Urgent help needed! @JioCare #jiocare

• 
  Rajesh Narula (@RajeshNarula99) reported 17 minutes ago

  @reliancejio SR No.C00002JTAMYY. Service Enginer Manoj cms to collect devices after my request for disconnection. Says Set Up box serial nos does'nt match but ready to pick the router but no reciept. WEIRD. Did I manufacture this stuff at my home.Pathetic JIO. Happy to get Jio disconnected

• 
  Avnish Mavi (@Avnishkr_) reported 18 minutes ago

  Worst customer support right now in this country is @jio_fiber for sure… jhaatu aap, jhaatu log, jhaatu support costly lelo par airtel lakh better hai isse @reliancejio @JioCare

• 
  seelam naresh (@naresh9368) reported 20 minutes ago

  @JioCare @jagograhakjago processing my refund? It's been over a year, and all I receive are incorrect service requests and copy-paste replies. Resolve my refund, not create new tickets. NCH Docket No. 9632657. #JioAirFiber #ConsumerRights (2)2)

• 
  Dr Ravikanth Bendi (@Yours_RkanthB) reported 22 minutes ago

  @JioCare Its been two weeks, no SIM card delivery, so service, no response... Worst customer support @reliancejio @JioCare

• 
  Aryan Bhimani (@aryan46022) reported 24 minutes ago

  @JioCare Your team closes complaints without fixing the issue. I am paying for a service that is not working. This has affected my work and business. Based on my experience, this has been the worst internet service and support I have experienced. Please provide a real solution.

• 
  Kartik Thakur (@KartikThak48968) reported 29 minutes ago

  Hey @JioCare I'm Here To Inform You , Your service Has Became The Worst Telecom Service Provider, Due To Your Negligence After Continuous, Complaints. And Even After This Many Months The Service Didn't Got Better. #ConsumersRightIsBestService @JioCare

• 
  Aryan Bhimani (@aryan46022) reported 32 minutes ago

  @JioCare This is the India's worst internet @reliancejio @JioCare

• 
  H (@kotadkaake) reported 33 minutes ago

  @JioCare Hi team, I got a replacement SIM after recharging my deactivated number. I inserted it after about 20 days. The phone detects the Jio SIM, but it shows 'Unknown number' and 'Not registered on network.' Please check whether the replacement SIM was activated.

• 
  nick (@Nick_N_Shah) reported 33 minutes ago

  @JioCare Yashoda, when you sent me dm there was right above details by me was provided of contact details of executive who had picked up equipment and date of pickup again I have provided JUST FOR YOU, CONFIRM AGAIN. PLS IF YOU CAN'T HELP TO RESOLVE MY ISSUE THAN SAY IT.

• 
  Ranjeet (@Ranjeet_CAG) reported 36 minutes ago

  @JioCare you idiot my neighbours has already jio connection , what a pathetic customer support jio has hired

• 
  Suyash upadhyay (@UpadhyaySuyash) reported 36 minutes ago

  42+ hours without service. Multiple calls. Complaint number issued. Router still blinking red. No restoration. No clear resolution timeline. I am asking for action, accountability, and a permanent fix—not automated responses. @JioCare @reliancejio @DoT_India

• 
  Rudy 𐤊 (@Rudy14112222) reported 39 minutes ago

  @JioCare @reliancejio @_MukeshAmbani it’s been 9 hours since my internet connection has disrupted and till now engineer is not assigned and I need help by morning 10 am guys to fix

• 
  ATAUR RAHMAN (@ATAURRA92416745) reported 39 minutes ago

  @JioCare How many time send here not meet any solution

• 
  Mahantesh T M (@mahanteshtm) reported 41 minutes ago

  @JioCare Looks like you have been following same trend. When called to customer care we get nice replies of taking care of it but nothing happens. They ask there interaction feedback but who will take care of the actual issue

• 
  Ramprakash (@Ramprakash029) reported 41 minutes ago

  The internet speed is very poor Call automatically disconnected Please look in the matter @JioCare @reliancejio @JioCare

• 
  Archana Keshri (@archanakeshri05) reported 44 minutes ago

  @JioCare @amazon It's been 3 days, the recharge is still not credited, no refund has been processed, and customer care is not responding. Please resolve this issue immediately or initiate the refund.

• 
  Dharmesh Prajapati (@guru_dp) reported 45 minutes ago

  @JioCare incase you want to provide satellite internet as declared in the last AGM, we expect a better service we have paid for noticed another thing if I recharge data services i do not face the disruptionbut for the daily data i face the challenge

• 
  Advait Bhushan (@advaitbhushan) reported 46 minutes ago

  @JioCare Why are requests being assigned to such engineers? Also, please ensure to get this shifted today itself. It's been 12 days and 4 re-schedules of my complaint. And how is the engineer writing my premises are not accessible or he tried to contact me multiple times?

• 
  Shiv Rajan Gupta (@shivrajangupta2) reported 46 minutes ago

  @JioCare No resolution

• 
  Ashish Chauhan (@chauhanashish) reported 46 minutes ago

  @JioCare That is not true. Engineer Aman Patil is a liar and denies to com and gets it cancelled or on hold from the back end. We have many connections in our society so access to technician is given.need a router change as there are multiple problems else please disconnect permanently.

• 
  JioCare (@JioCare) reported 51 minutes ago

  @PDubey49244 JioCare >> Track service request or by visiting this page simply by clicking on the link sent to you via SMS - Ishveen (2/2)

• 
  Raghu (@RaghuViriyala) reported 51 minutes ago

  @JioCare It's been 10 days of disruption in the last one month. I'm fed up. @airtelindia up for grab? All I need is decent service. I know there will be disruptions but need assurance that my problem will be heard in case of an SR. Not a big ask!

• 
  Ratnesh Pathak (@vicky99_4u) reported 56 minutes ago

  @JioCare @jagograhakjago @ConsumerWelfare neither the IVR nor the customer care number responded properly, even I share my number in a private message but it so harassing that they don't even care about the customer. If I stop paying bill then they can reach out to me, pathetic.