Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/23/2025 01:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bengaluru, Bhopal, Raipur, Hyderabad, Chhindwāra, Jaipur, Chandīgarh, Trichūr, Tirur, Chennai, Gurgaon, Lucknow, Pune and Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaBengaluru Internet
IndiaBhopal Phone
IndiaRaipur Total Blackout
IndiaBengaluru Internet
IndiaHyderabad Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KubeTweets 🐲 (@KubeTweets) reported

    @JioCare You guys doesn't even care to reply? I am facing this issue since last 1 month , not getting nw for at least 2 to 3 hrs a day.. most of the a single bar with speed in few kbs.. does it matter? @jiocare

  • JoshiGauravV Indian (@JoshiGauravV) reported

    @reliancejio your JIO customer support is vacationing? no one is picking call on 199 number.

  • Abhishe77756645 Abhishek Bhatt (@Abhishe77756645) reported

    @JioCare @NamanChaudhar24 Yes Naman worst service provider... Itna ganda network hai inka Complaint to suni nhi jati... Complaint kro to bolte bhut user hai esliye problem hai... Port kr rhe sab Public complain kro toh private message ko bolte

  • amitshah82 Amit Shah (@amitshah82) reported

    @JioCare No updates no progress..over 4 months lapsed..@jiocare no resolution is the key deliverable..

  • ragh21585 Pritam Raghuvanshi (@ragh21585) reported

    @reliancejio I am facing buffing issues with almost all live news channels, this is third time i have complained with zero results, not sure what to do, may be need to go back to another service provider. I am in greater noida, UP 201310

  • carlessguy Karan G 🇮🇳 (@carlessguy) reported from Mahape, State of Mahārāshtra

    @JioCare i need to reboot again and again to use jio 5g. Where as others are able to use it without any issues.

  • sahityashikre Sahitya S. Shikrenayak (@sahityashikre) reported

    Dear @reliancejio @JioCare why is the #Jio network slow & crashes from 7pm onwards ❓#IPL

  • manjitmohan90 MANJIT MOHAN CHAND (@manjitmohan90) reported from Gagaripodoro, State of Odisha

    चोर कंपनी RELIANCE JIO NETWORK 4g pack 2G network @reliancejio @JioCare

  • RohanAJoshi7 Rohan Joshi (@RohanAJoshi7) reported

    @reliancejio @JioCare @airtelindia I didn't recharged my Jio number only because of this. Support said how should we work on inactive number? I recharged my number for 1 month. Support wasted 1 month only saying we are working on it. Now for update, support asking again to recharge 1st then we will think.

  • rjainv rahul (@rjainv) reported

    @JioCare hi, can you pls help me get refund for jiofibre order NO0000P77UH0 ? Per technical team they can’t do installation in a reasonable timeframe, hence I want to cancel/take refund, but not able to get it cancelled.

  • bhatt_archa archa bhatt (@bhatt_archa) reported

    @JioCare its been a whole day still my issue isn't resolved nor i have received any update for the same. Is this the kind of services you provide??

  • KaaliCricbuzz The Kaali Cricbuzz (@KaaliCricbuzz) reported

    Dear All jio User, Please your number port in Airtel or other Network. Jio 4G fully stuck after Lunch 5G. They do you fulish because you use 5G network. @jiocare

  • RohanAJoshi7 Rohan Joshi (@RohanAJoshi7) reported

    @reliancejio @JioCare @airtelindia Still no resolution from support, nearly 5 times update only is we are working on your issue but no resolution and not conversation from jio side. Getting very worst customer support from Jio.

  • 4chronicles5 sat (@4chronicles5) reported

    @JioCare your sim delivery agent scammed me by taking money from me . I have been constantly asking for help but no response from jio customer support. You have 24 hrs before resolving my query. I have screenshots, video and recording as well .Let me know or I will take legal way

  • ShaliniWadhawa5 Shalini Wadhawan (@ShaliniWadhawa5) reported

    @reliancejio @JioMart_Support just raised order service number and unable to resolve issue of senior citizens. As they unable understand product and made wrong decision to faith in such a big company. By thinking there is a option to return product if they don’t find it useful.

  • anbug88 Anbarasan Ganesan (@anbug88) reported

    @jiocare - Team, My mobile having jio true 5g service enabled is just getting the internet lost while i enter in to my work premise or I go to a restaurant. This is very bad and make me to think if i am really experiencing the true 5g service provided by Jio.

  • Aryavanshi_ 🇮🇳 ॐआर्यवंशी_🌷 (@Aryavanshi_) reported

    @JioCare I am facing lots of problems in 5G. Unable to make any call though some towers are visible on phone. Will @JioCare will take care urgently?

  • itsmepras24 Prasanna Mohan (@itsmepras24) reported

    @JioFiberVoice has the worst customer care service. @reliancejio @JioCare I was talking to an representative and i asked her to transfer the call to the manager and she disconnected the call and went. Worst ever service.

  • leobrijeshkg Brijesh (@leobrijeshkg) reported

    @JioCare worst service these days from jio at my location. No consistency most of the time internet is not working, call is not connecting. Seems like have to port another operator because this is my main contact no and some time people unable to call me

  • rjainv rahul (@rjainv) reported

    @JioCare @JioCare hi, can you pls help me get refund for jiofibre order NO0000P77UH0 ? Per technical team they can’t do installation in a reasonable timeframe, hence I want to cancel/take refund, but not able to get it cancelled.

  • MukeshMadia Mukesh Kumar (@MukeshMadia) reported

    @JioCare Jio Chinama app is taking a long time to open. fix some network🙏

  • rjainv rahul (@rjainv) reported

    @JioCare hi, jiofibre order NO0000P77UH0 ? Per technical team they can’t do installation in a reasonable timeframe, hence I want to cancel/take refund, but not able to get it cancelled. Can pls help me get the refund ?

  • NKalaivendhan விடுதலைவேந்தன் (@NKalaivendhan) reported

    @JioCare last two hours my network not working I recharged add on data's too. But still not working it is irritating just see the things of what's going on @reliancejio

  • SaurabhPradhe Saurabh Pandey (@SaurabhPradhe) reported

    @Airtel_Presence @JioCare I am going to port my number into jio tomorrow and will definitely give worst remark who so ever ask about Airtel service

  • SiddharthSinha5 Siddharth Sinha (@SiddharthSinha5) reported

    Poor service by Jiofiber, frequent buffering in jiotv and slow internet speed. Even no response on customer care number, tried reaching multiple times. @reliancejio @JioCare

  • iamsatya_0001 SaTyA PrAkAsH MoHaNtY🚩... (@iamsatya_0001) reported

    Want the f* @JioCare network speed de nhi skte to kyu network company rkhe ho bechdo 😡😡

  • DrSkkaushik ASTROLOGER DR.SURESH KUMAR (@DrSkkaushik) reported

    @JioCare very bad service No signal

  • JoshiGauravV Indian (@JoshiGauravV) reported

    @JioCare R u customer care executives sleeping since 2 days. I have been trying to reach for raising a complaint and no one is picking up the call.

  • rajat18022000 Rajat (@rajat18022000) reported

    @JioCare worst setop box most of the times lagg worst i seen

  • rvlmaulik Maulik Raval (@rvlmaulik) reported

    @JioCare Hi Priyanka, I’ve 3 network bar out of 4. Everything is showing normal. Just problem is that, I can not surfing mobile or download anything.