Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Mumbai, Belda, Ahmedabad, Pune, Guwahati, Jhārsugra, Chhindwāra, Chennai, New Delhi, Kolkata, Bengaluru, Bhopal, Chandigarh, and Jalandhar.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Wi-fi | 26 minutes ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Belda
|
Internet | 11 hours ago |
|
Ahmedabad
|
Internet | 12 hours ago |
|
Pune
|
Internet | 13 hours ago |
|
Guwahati
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kishan Ahir | Influencer (@ikisanp) reportedDay after day of pure silence from @JioCare. Failed my Aug 25 deadline, failed your own Aug 27 date, and kept my paid service disconnected the entire time. Zero delivery, zero accountability. Process my cancellation and full REFUND immediately! @reliancejio @TRAI
-
truth_is_ powerful (@certified22114) reported@JioCare Its been 5 days now, no resolution till now
-
Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare Whats the status of my complain. Where is the solution.
-
Ak (@anish6194) reported@JioCare Their 5G network is absolutely zero around my place, my daily data limit is getting consumed, so why should I stay on this network and waste my money in the name of 5G, hence I will be satisfied with 4G networkin BSNL @BSNLCorporate
-
Tony (@mohsinh3) reported@JioCare this is not just an issue with my phone. The entire town is facing network problems due to the tower shifting work. Please find out and let us know by when the shifting work is expected to be completed, so that normal network services can be restored.
-
Jitendra Morandani (@golumorandani84) reported@JioCare It’s 2 days since I am having this problem. How much longer I need to wait? On top this is a pure fault of your technician. Why should I face interrupted service due to Jio technician not visiting on time?
-
रोहित त्रिपाठी सन्यासी भाजयुमो (@RohitPBH4BJYM) reported@reliancejio Every time there’s a power cut in my village, the Jio network completely disappears. No signal, no calls, no connectivity at all. The majority of villagers here are Jio users. Kindly please look into this issue. [Village Pipartali, Pratapgarh, UP 230144 (Pincode)].
-
Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio is there any intent of providing any solution or its a black hole where the voice of the customer is lost for ever. They ways you guys are working i do not see any intention or interest in solving the issue
-
Sagar Ramanuj (@SagarRamanuj_) reported@JioCare resolve my problem without any further delay.
-
Vicky Nanjappa (@vickynanjappa) reported@JioCare why have i been billed platform charges with no explaination or prior intimation. Your customer care is wuite the task to get through. An explanation would be nice
-
Stephan Hawking (@naphtyuzamaki) reported@JioCare kindly do relocate the main wifi box on street, bcz heavy vehicle break overhead wifi wire n whole society wifi cut out In vadodara chhani jakat naka tp 13 Did rise request on app But do kindly inform technician to install the wire at more height
-
K'sv SARKAR (@FeluDa_001) reported@JioCare See, I totally understand this but my services are being affected due to poor internet connectivity. JIO really needs to work on their existing towers to increase the bandwidth or install new towers. Will it cost? Yeah damn will! Work on quality, not numbers.
-
Dr Tickendra Jit Das (@drticken) reported@JioCare Please close my open service request SR00003F9W81. Internet connectivity issue of my Airfiber connection has been resolved. Internet connection is working fine now. No need for Engineer visit
-
melancholy (@Ashok_19) reported@JioCare Just did. Pl correct my problem with mobile 5G
-
DINESH VC (@VCDinesh0) reportedHey @JioCare @RelianceJio, I ordered a new Jio SIM (Order ID:NO00015JSGBT but it hasn't been delivered yet. I received the delivery agent's contact details, but he keeps delaying the delivery every day with false promises. This is frustrating and very poor service.
-
Aayush Purbey (@aayushpurbey_) reported@jio_fiber @JioCare @reliancejio My wifi is not working since 1 hr please look on it asap Wifi number - 6276358527
-
NKPatil (@NKPatil_) reportedMy #JioWIFI +91-3774354573 is not working @JioCare #JioFibre
-
Rahmani (@Syedrizwan7250) reported@JioCare call support failed wtshp support field what i do now I'm not able to make call & Rcv call. data also not working
-
_sanatan_veer_ (@Abilash_krshn) reported@JioCare yiur technician came today for my jio airfiber service and he is saying to just change the airfiber and choose another company's airfiber... I don't know what to do?? Did i choose jio for this??
-
madrid austin (@9inchdicker7781) reportedThis month i will change to @reliancejio if such problems arise again @airtelindia
-
Aniket Karane (The Normal 1)🇮🇳 (@AniketKarane) reported@JioCare @RelianceJioCare The jiofiber is not working since yesterday evening 8 pm and the my Jio app is not allowing to raise a service request for the same please get the service restored asap. Currently it shows 8:44 pm today for resolving the issue which is more than 24hours
-
Rajiv Kumar Singh (@rksinghkolkata) reported@JioCare Please collect the STB and change my plan immediately. I am paying double amount as of now where as i don’t want to use the TV service. How can it be that i am struggling to get my plan changed . Your agent says plan can’t be changed until the STB is returned.
-
vivek (@vivekking63) reported@JioCare @reliancejio. My jio fiber is down for 3 days. Service request raised 3 days ago and engineer is not picking the call. Customer care is telling engineer will be coming for last 2 days. Worst Fiber service and customer care. Its better not to use jio fiber at all
-
Nitish Singh (@NitishS68124970) reportedDear @reliancejio I am facing serious internet connectivity issues in my area (PIN 110059) Neither5G nor4G is working properly on my prepaid and postpaid connections Please resolve this issue urgently Why should customers continue paying
-
rupendra singh (@singh_rupendra) reported@Airtel_Presence @airtelindia We mistakenly did recharge 2 times on same number now customer care saying they can't forward it to next cycle this is very bad practice if someone have done mistakenly these things are not there in @reliancejio should we port to them? #airtel #jio
-
Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio are you guys sleeping past 3 days that no response has been received. My issue is still not resolved.
-
Sannu81 (@sannu1981) reported@JioCare never every take jio fibre ,i had issue with wi fi in jio router,raised complain after multiple attempt,engineer was assigned for today morning 11am, ny 11 i gets sms that problem is resolved remotely, though issue is same. they are fooling the customers @jio
-
Roh!t (@rohit_ydv_08) reportedEven after making huge profit each and every year, @reliancejio and @airtelindia keep increasing their plans every single year. And network quality is same and if you think to fix this via customer care,there is AI assistant.🤡 You can't reach them for network problem. मनमानी है।
-
Aditya.. (@Aditya9905) reportedMy location not working network properly 4g & 5g network.i want to solve my problem as soon as possible 🙏 @JioCare
-
Adarsh Bansal (@bansaladarsh5) reported@JioCare @reliancejio jio fiber complaint raise more than 24 hr ago. Still no resolution man. Technician comes and gone. Mentioned another person will visit and fix no one visited till now