Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (17%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Pune, Mumbai, Guwahati, Delhi, New Delhi, Ghāziābād, Kanpur, Bhopal, Vadodara, Bhubaneshwar, Chhindwāra, Patna, Kozhikode, and Shillong.

City	Problem Type	Report Time
Hyderabad	Phone	3 hours ago
Pune	Wi-fi	8 hours ago
Mumbai	Wi-fi	9 hours ago
Guwahati	Internet	10 hours ago
Delhi	Phone	10 hours ago
New Delhi	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anita Rai (@anita20ts) reported 7 minutes ago

  My Jiofiber wifi not working from 20april My request id no is SR00002KM1GG..I have talked to the customers many times and they are saying the same thing that there is no fixed date, just wait.@JioCare @reliancejio

• 
  Amit (@AmulyamH) reported 12 minutes ago

  @JioCare Hi thanks. And in the evening hours after 5pm network becomes very laggy and slow. Can something be done regarding that?

• 
  Mohit Verma (@MohitVe97236241) reported 12 minutes ago

  @airtelindia you people are not providing option on app to cancel wifi and as a result i am forced to pay 3000 rs due as was not ablw to cance wifi . This is really a scam you are doing . @TRAI @reliancejio

• 
  Atul Tiwari (@AtulKumar7275) reported 13 minutes ago

  @JIOAIRFIBERIN @JioCare @_MukeshAmbani My internet hasn't been working properly for almost two months. The outside issue has been showing up for two months. Despite complaining, I'm still getting no resolution. Jio Air Fiber's service is very poor.

• 
  Doge Lona (@DogeLona4) reported 13 minutes ago

  Dear @reliancejio Extremely poor JioFiber service for 9 months in Polo Colony, Naharlagun. Barely usable internet despite repeated complaints via calls, WhatsApp & email only standard replies, no resolution. As a High Court advocate, this is seriously affecting my work.

• 
  🔱Priyanka Swami🔱 (@prii788) reported 14 minutes ago

  Pathetic customer service by Jio. Even the direct LAN connection is not working. I called customer service yesterday, only to be told by the customer care representative to restart the WiFi router, which was a completely senseless solution. @reliancejio @reliancejio @TRAI (2)

• 
  ysuiysui (@ysuiysui) reported 18 minutes ago

  what is wrong with your internet connectivity? My wifi has been down since morning. Your helpline says highlight kar denge, makes us wait 15-20 minutes on a call, but does not arrange an engineer visit. Get this resolved ASAP!!! #Jio @JioCare

• 
  Banjaran Foodie (@BanjaranFoodie) reported 21 minutes ago

  @JioCare For about a week now, I am saying the same thing again and again and again. I am not able to DM you, the link you are providing is not working for me, it only redirects me to your profile. I have tried the message button too, same thing. UNABLE TO DM!!!

• 
  Rony (@everdivisie) reported 23 minutes ago

  @JioCare 6 GB used today, now sitting at 1 Mbps on a plan marketed as "No FUP, No Limits." Cool unlimited plan bro. Filing a TRAI complaint if this isn't addressed. #Jio #TRAI

• 
  Naresh Kumar (@NareshK78229616) reported 24 minutes ago

  @JioCare Still no resolution no call from anyone in this regards. ...... #poorservice #pathetic #harrasment

• 
  alamfitness_coach (@Mahmood27922) reported 26 minutes ago

  @reliancejio jio intenet is not working in my building or my room, E/10/7 west chowbaga Kolkata 700100 please slove my problem Everyone in my household has a Jio SIM card, but the Jio internet is not working on my mobile phone.

• 
  Deepak M (@DeepakM2188) reported 27 minutes ago

  @JioCare @jio_fiber @JioSupport Each time I contact customer care,I am given the same reason—that due to heavy weather, the engineer is unable to visit. However,wn it comes to renewal, I receive multiple messages for payment, but wn it comes to service& support,complete silence.

• 
  Pallab Ghosh (@GPallab164) reported 29 minutes ago

  @JioCare @JioCare This is the same canned response I have already received, and "in the future" is not a professional answer for a paying customer. You are acknowledging limited coverage while still charging for full service. I need a specific date for resolution or a senior... (1/2)

• 
  RideshJagirdarPress (@parasrj) reported 29 minutes ago

  @JioCare All' repeated, useless questions, all' information is with you, you people raised the complaint also so many times, but never provided a positive resolution

• 
  vishnu (@VishnuPrasad057) reported 30 minutes ago

  @JioCare Customer care blocked my number, not able to connect with customer care. #jiosucks

• 
  Vikas Singh (@vikas14d) reported 34 minutes ago

  @JioCare @JioCare @reliancejio Stop giving generic "engineer visit" excuses. The engineer is ready, but your backend has NOT WHITELISTED the device for Order NO0001CVKG0W in Gopalganj. Escalating a visit won't fix a database error. Please escalate to the PROVISIONING team! (1/2)

• 
  shubhs (@shubhuoi) reported 36 minutes ago

  @JioCare @reliancejio If you were unable to provide a connection in my new location (Whitefield, Bangalore) you should have not taken my money the day i applied for relocation. Why drag this for over a month? Such a ****** service by #jio You have stolen my 1500/- rs recharge too. I worked hard for

• 
  Virat x Rohit (@KumarShail72293) reported 38 minutes ago

  @reliancejio and @JioCare is the worst sim i have ever used. Highly recommend everyone to not use this **** SIM

• 
  आप का शौर्य (@Brijwasi2022) reported 40 minutes ago

  @JioCare worst service .... connecting time to call centre is more then 15 mins... Then no resolution.... There technical team not attends even there customer care executive calls.... pathetic..

• 
  AMIT KUMAR VERMA (@AMITKUM53697983) reported 41 minutes ago

  @JioCare Facing internet speed issue at Samastipur Bengali tola what is observed now a days the issue is persisting maximum places. And everything reporting is not good.

• 
  SK (PSPK devote) (@SaiSkv45) reported 43 minutes ago

  @TrakinTech #jio @JioCare Worst network not even play whatsapp status / youtube video sometimes can't make calls. Worst network #jio

• 
  Ravinder (@RavinderTweets) reported 44 minutes ago

  @_MukeshAmbani Service Request number SR0000343DD9 for your JioFixedVoice Number connection is still pending . Engineer rescheduled it again and again. Pathetic service from jio. Shame on @JioCare Please fix this or i will change to airtel broadband

• 
  रावण महाराज (@Caravan_Ravan) reported 51 minutes ago

  @reliancejio @JioCare poor airfiber network I have issue since 2 days but no solution

• 
  Rajan (@yadavrajan454) reported 53 minutes ago

  Why you people are made fool to customers how he will say delivered rejected without reached the delivered place? We didn't expected such type of service why we ordered induction we didn't have urgent really to bad @JioMart_Support @reliancejio

• 
  Abhishek Dubey (@dubeabhi17) reported 58 minutes ago

  @JioCare From last one month you buggers are ranting the same script you **** people not even listening to the issue over the support call and hanging ranting same script you ba***#£ shame on you if you can't give service shutdown this ****** company.

• 
  Saumya Ranjan senapati (@SaumyaR82980696) reported 58 minutes ago

  @JioCare dear jio team kindly check your network quality at the below mentioned address. at/village -kuha, sundarapada-JATANI ROAD,PS-AIRFIELD, Bhubaneswar-751002, odisha.from last days we villagers of unable to use internet and also facing problems in calls.take some action asap

• 
  Rohit Lohia (@rohit2lohias) reported 59 minutes ago

  @ViCustomerCare I really hope that your policy gets revised on re-verification. As for you, it's just a connection, but for an individual, it's their whole digital identity. @JioCare since we port from your network to VI can you help here since the number got deactivated on 15Apr. @GoI_MeitY

• 
  Marcus (@Yosciencebitch) reported 59 minutes ago

  @reliancejio @JioCare can I add my parents and wife to jio postpaid plan? Is family plan available and what is the cost? Please don't redirect me to myjio app. It doesn't work

• 
  shubhs (@shubhuoi) reported 1 hour ago

  @JioCare You have let me horribly down. And you are definitely not sorry. You have not escalated this at all. You are just saying this to have your credibility on this platform. You have cancelled my order without any explanation today. Kept my 1 month reacharge amount. @reliancejio

• 
  A.k (@26afsha) reported 1 hour ago

  @JioCare Hello, I shared the affidavit yesterday as requested. My number is still showing “Emergency calls only”. Kindly check and complete the activation at the earliest. This is urgent.