1. Home
  2. Companies
  3. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Jabalpur, Mumbai, Lucknow, Kolkata, Hyderabad, Guwahati, Chennai, Bengaluru, Thiruvananthapuram, Noida, Jaipur, Dehra Dūn, Agra, and New Delhi.

CityProblem TypeReport Time
Ahmedabad Internet 60 minutes ago
Jabalpur Internet 1 hour ago
Mumbai Internet 3 hours ago
Lucknow Internet 3 hours ago
Kolkata Internet 3 hours ago
Hyderabad Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JAYCHANDMAURY88
    Jaychand Maurya (@JAYCHANDMAURY88) reported

    @jiocare jio 5g speed is very poor pls speed up now ...

  • ParthSabikhi
    Parth028 (@ParthSabikhi) reported

    Jio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare

  • SayyadAman48721
    Sayyad Aman (@SayyadAman48721) reported

    @Ranjitkumar1999 @JioCare Jio service is worst

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

  • kiranmane2014
    KM (@kiranmane2014) reported

    @reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.

  • aravinds81
    Aravind S (@aravinds81) reported

    @JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?

  • Mayankbhimawat1
    Mayankbhimawat (@Mayankbhimawat1) reported

    @tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • vsvarun03
    Varun Sharma (@vsvarun03) reported

    The internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare

  • tateojunko72423
    tateojunko tateo (@tateojunko72423) reported

    @JioCare Extremely disappointed with @JioCare & @reliancejio ! My router has been down for the last 10 days. Your technician falsely claims

  • santoshsah86511
    santosh sahu (@santoshsah86511) reported

    @JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI

  • iamrkrish
    RK (@iamrkrish) reported

    @reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help

  • vinodbiradar92
    Vinod Biradar (@vinodbiradar92) reported

    ISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    I got worst experience with @reliancejio. My mother is having Jio sim and she requested to recharge number and recharge was converted to smoothing data plan. So, i called to customer care executive Alpesh he told me Jio is not allowing to degrade plan once you recharge done.

  • RashiBhandari14
    Rashi (@RashiBhandari14) reported

    Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

  • saratkumar845
    Sarat Kumar (@saratkumar845) reported

    @JioCare @Still no response received. When you provide 12 months subscription, that time you and your 100 other customer care executive will keep pushing. Now no one is responding. What's happening actually?;

  • thesohailraza
    Sohail Raza (@thesohailraza) reported

    @JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare

  • gangadhar111111
    Gangadhar Singh (@gangadhar111111) reported

    @reliancejio @reliancejiocare Paid ₹2,200 for Jio AirFiber on Aug 22. KYC was completed on Aug 28, but today is Sep 3 and installation is still pending. Money taken, service not provided. Please resolve this urgently or process my refund. #JioAirFiber what service is this ????(

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Took 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt

  • Bindutikekar
    Bindumadhav Tikekar (@Bindutikekar) reported

    @JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!

  • MVRaoIPS
    Vishnu (@MVRaoIPS) reported

    Jio is requested to provide a genuine human interface for basic customer services. Same automated response, irrespective of issue raised, is frustrating and serves little purpose. The deficiencies in customer service are all too evident. @reliancejio @ConnectCOAI @ITS_MoC

  • ursMaheshRudra
    MaheshRudra (@ursMaheshRudra) reported

    Worst signal @JioCare 😭😭🙏🙏

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    @RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣

  • Panbarasane
    பண்பரசன்.ஏ (@Panbarasane) reported

    @JioCare The bitter truth is came to the thought with ur poor service @jiocare

  • hansIndien
    Badri N (@hansIndien) reported

    @JioPlatforms @JioCare @reliancejio Promise a 5-6 PM slot today, let it silently expire without a call, and then auto-reschedule to tomorrow! 🛑 Service down since Aug 28 for paid account 410601143173. Ticket SR00003F9QWR is just stuck in an endless bot loop with ZERO real human contact or engineer details.