Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/25/2026 02:35

March 25: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Bengaluru, Hyderabad, Pune, Sūrat, Mumbai, Kolkata, Thiruvananthapuram, Kāngar, Patna, New Delhi, Delhi, Jabalpur, Cochin and Guwahati.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Internet
IndiaLucknow Internet
IndiaBengaluru Internet
IndiaHyderabad Total Blackout
IndiaPune Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kanchan_neetu Neetu Kanchan (@kanchan_neetu) reported

    @reliancejio I am from vivek khand Gomti nagar lucknow But last two days call is not connected ,download speed is 0.24 mbps This is india's largest network providing company Bus cricket khelo 😡

  • rahulhtd Rahul Patel (@rahulhtd) reported

    Really frustrating service from Jio. I have requested to quit my connection well ahead of the time. The pick up date is changing for months now and no one is coming to take away the router nor i am getting my money back.Really Really Pathetic @JioCare @reliancejio (1/n)

  • ParamanandaBh17 Paramananda Bhadra (@ParamanandaBh17) reported

    @reliancejio @OfficialJioTV @reliancegroup My Jio Fiber Order No- NO0000L06RFH for BBSR(Odisha),Payment done on 28/03/2022 .engineer visited and said ur order is on hold bcoz non availability of S2capacity port.its been 10 days. I'm struggling for e-class without wifi. Help asap

  • anuragpatwa1992 anurag patwa (@anuragpatwa1992) reported

    @JioCare No any resolution provided that's a diplomatic answer not the solution. I am also the telecom background guy . No any app updation done today. Please check your pcrf function properly. . @JioCare

  • Prashan24930154 Prashanth Shettar (@Prashan24930154) reported

    @JioCare opted for disconnection, no solution for the problem and customer care speaks like a robot ..

  • ParamanandaBh17 Paramananda Bhadra (@ParamanandaBh17) reported

    @SaswatAnurag2 @reliancejio @OfficialJioTV My Jio Fiber Order No- NO0000L06RFH for BBSR(Odisha),Payment done on 28/03/2022 .engineer visited and said ur order is on hold bcoz non availability of S2capacity port.its been 10 days. I'm struggling for e-class without wifi. Help asap

  • parasnew7 paras jain (@parasnew7) reported

    @JioCare @itzdamu Very poor service after sales waiting for past 3days still no one came or call received

  • HkHarendra36 Harendra Kumar (@HkHarendra36) reported

    @JioCare Never improve network here PIN-814157 it's my challenge never get network for using very bad service

  • sourav_1407 Sourav (@sourav_1407) reported

    Regarding order # 16490112240002373A, I got a message from jio Mart that due to technical issue the order is cancelled. But in app it is still not showing as cancelled. Why this discrepancy? Please cancel the order and initiate the refund. @JioMart @JioMart_Support @reliancejio

  • KaranSingh4970 Karan Singh (@KaranSingh4970) reported

    @Anand_Journ @Airtel_Presence What's the point if you are unable to get the service you pay for, I feel you should upgrade to Jio @Jiocare

  • Mallavarapupav1 Pavan sai✨ (@Mallavarapupav1) reported

    No.1 waste network @reliancejio @JioCare #jioban #jionetwork

  • Sonal01573390 Sonal (@Sonal01573390) reported

    @reliancejio dear jio service provider ihave a complaint no sr00001a8nws only phone call are coming some people from jio come but my problem not resolved but call are closed ,not one taking responsibility in city town patna bihar.problem are that no one site are working properly

  • antimsuman Antim Suman (@antimsuman) reported

    @JioCare We are corporate customer of @reliancejio network and since we shifted in the new office there is no network in the phones and we have raised complaint and there is no resolution Service request number: SR0000195BNC Kindly reply or we will be forced to change the network

  • DebPupu debasmith goswami (@DebPupu) reported

    @DoT_India @JioCare My number 8983738646 is deactivated. Such a poor service from Jio. I am not getting a clear response. I am not present in India. Can I send the documents through my sister to get it activated. It is urgent. Please someone reply soon

  • HLRazdan2 H L Razdan (@HLRazdan2) reported

    @reliancejio @RCBTweets I had ported prepaid number 8076568095 to postpaid. This post paid number stopped working on entering Jammu and Kashmir State on 3rd April 2022. Please find out the reason and restore the network services of 8076568095 as I am suffering loss in absence of network services.

  • nisargjoshi85 Nisarg Joshi (@nisargjoshi85) reported

    We are facing internet problem from last two three days and so called help line number is helpless itself. Please fix our problem @reliancejio @JioCare @JioChat

  • HkHarendra36 Harendra Kumar (@HkHarendra36) reported

    Very bad network condition here PIN-814157 why are not providing network @reliancejio @JioCare very bad company don't use jio

  • prashantp_hrd Prashant Pandey (@prashantp_hrd) reported

    @JioCare @reliancejio please update me about service request number SR00001A8HY5 It is taking too long for the update.

  • parasnew7 paras jain (@parasnew7) reported

    @JioCare Very poor service after sales @JioCare @reliancejio Past 3days no network but very poor response on reply on twitter no action

  • moteganesh777 Ganesh Mote Patil (@moteganesh777) reported

    More than 3000 thousands people facing network issue @reliancejio we are taking mail follow-up from 2020 but till time not resolve sir waiting in your actions

  • SmotherWithKiss Gauraf' 💋💞 (@SmotherWithKiss) reported

    @JioCare My issue stands resolved much to my satisfaction

  • JyotiYa11784235 Jyoti Yadav (@JyotiYa11784235) reported from Kanpur, Uttar Pradesh

    @JioCare I have recieved the latest time for 8th april. Do you really think this the right policy to treat a customer like this. I want it to be complete by today only.

  • TamannAnub Anubhavi (@TamannAnub) reported

    @JioCare Hi Sangita - its 5-days and not resolved. When tried contacting the local Jio team, they are not willing to come and they say directly to customer on call. Is this called "Customer Service".

  • VenkateshKapote VENKATESH KAPOTE (@VenkateshKapote) reported

    @airtelindia never join airtel #xstream they will charge you money and then they will disappear without solving issues.@reliancejio is better than @airtelindia

  • vdsingh12345 Viddyadhar Singh (@vdsingh12345) reported

    @JioCare can u pls tell me where shd i go in india where i can get ur net and network.

  • imsgolyan Shubham Basant Golyan (@imsgolyan) reported

    @JioCare Its not working your bot never connect anyone to chat

  • sourabh54718395 sourabhsharma911 (@sourabh54718395) reported

    @JioCare Still no response from Jio, pathetic customer service

  • Utkarsh71610965 Utkarsh Sharma (@Utkarsh71610965) reported

    @JioCare Still no resolution neither by the site engineer and nor from Ops Team and the status remains the same as of Day 1. Let me know a way forward since it is impacting my professional work @reliancejio @JioCare #CustomerExploitation

  • maidip0013 TheSilentSamurai (@maidip0013) reported

    @JioCare I was double-debited for a single recharge. Raised complaint, with no resolution till date.

  • fdcd331767674f3 Rahul (@fdcd331767674f3) reported

    @JioCare Jiofiber number not working at Mithanpura muzaffarpur Pani tanki domino's pizza