Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Khurda, Hyderabad, Mumbai, Pune, Vasco da Gama, Coimbatore, Chhindwāra, Indore, Vadodara, Kolhāpur, Nagpur, Delhi, Chennai, New Delhi, and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Khurda
|
Phone | 13 minutes ago |
|
Hyderabad
|
Internet | 29 minutes ago |
|
Mumbai
|
Wi-fi | 6 hours ago |
|
Pune
|
Internet | 9 hours ago |
|
Pune
|
Internet | 10 hours ago |
|
Pune
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Khandelwal hariom (@Truthyee) reported@JioCare Hi Team, I have raised my same concern on this public platform and at customer care of jio. You will reach out to me in person and ask me send in private, When i share my issue details then no response, is this way you handle customer?
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Ganesh Acharya (@elephantoooo) reported@reliancejio first u people asked us to recharge with unlimited 5g packages and now there is no 5g network available in most of the places.. cheaters u are
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Harish Bhargav (@Harish__75) reported@JioCare It is a religious place, a lot of people gather there, yet you are not solving this problem. The problem has been going on for a long time but nothing has been done on it from your side. Now let's see how long it takes you to solve the problem. @JioCare @reliancejio
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Shivanand Ramchandra (@Shiv_Ramchandra) reported@JioCare @JioCare so should I as a customer should be fine with 20-30 days of no response, no action and no refund ? Or is it just to shrug it under the rug. Your last message is 10 days ago, you did not even sent someone to pick up the routers.
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Subhodeep Ganguly (@SubhoBm) reported@JioCare This is sent on DM. @MukeshAmba @_MukeshAmbani Pls help and activate my mother's Jio NUmber which is deactivated by fault from Jio
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Kumar Parveen (@kumarparveen767) reported@reliancejio Ambani Sir, Order 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 354 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.
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ツ (@drygin__) reportedI strongly advise against buying a @reliancejio Fibre connection. It’s been 28 days and they’ve yet to fix the issue. I’ve had to disconnect the connection.
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xisulaybaekchenchansookaise (@Exooxe___) reported@JioCare hi, my wifi has not been working since 4am. Its been more than 12 hours. Please help. I live in central delhi.
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Pronoy (@pronoybose) reportedHello @JioCare @reliancejio Booked a fibre request on 28th July, your sales lied, your engineers lied, despite asking them to check feasibility on ground all they wanted was to complete targets. Fiber connection still not up. Have escalated issue to your Customer Care thrice.
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Rohit Bansal (@rb_bansal) reported@JioCare @reliancejio Internet not working for more than a week. Complaints being marked resolved by Jio. Pathetic Services by Jio.
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Alam Waraich (@waraich_alam) reported@JioCare @reliancejio @reliancejiocare This is absolutely unacceptable service! Yesterday, I was given one engineer’s number and today I have been given another engineer’s number. But the reality is — not a single engineer has bothered to call me. And when I’m trying to call them myself, they don’t even pick up the phone! After making me wait for 3–4 days, you finally share an engineer’s contact number, only for that person to completely ignore my calls. Will the engineer actually visit the site or not? Will my issue be resolved or not? Nobody has the basic courtesy to even communicate! Is this what Jio calls customer service? Extremely poor service, zero communication and absolutely no accountability. If you cannot provide a basic installation/service, then stop wasting customers’ time and give a clear answer instead of sending random numbers. I need a proper resolution, not another engineer’s number who won’t even answer the phone
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Ravirajsinh 🇮🇳 (@ravirajsinh_19) reportedJio network has become absolutely frustrating lately. The 5G signal drops suddenly out of nowhere, and the internet just completely stops working. The worst part is that Jio doesn't seem to care at all about fixing this ongoing issue. Please look into this! @reliancejio @JioCare
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v⁷ is stu(dying) (@underkimseokjin) reported@JioCare genuinely has the WORST customer service. What’s the point of having a helpline if nobody is going to respond? Absolutely ridiculous.
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Gaurav Rathod (@GauravRathod01) reportedComplaining since 25 July, It's 10th August, you guys are keep asking same question and closing complaint by yourself, The data speed is extremely poor at same location, can't you send just one emloyee and fix it out ? @JioCare
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Apoorva Sheth (@sheth_apoorva) reported@JioCare @reliancegroup @reliancejio ..by forcing me to repeatedly type same questions over & over again, both in this tweets above & on emails. What type of illiterates have been hired in the JIO Customer Care team with nobody to supervise them. Not answering my query sent repeatedly on emails after emails &..
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avdhesh (@avdhesh_99) reported@JioCare Need solution not reply need
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DANK (@DANK_Arbitrage) reported@reliancejio Audio issue OTT Service Request ID : SR00003DI72T Raised Date : 08 Aug, 2026 - 12:34 a.m. Closed without any resolution We are at जिओ की महेरबानियाँ.......
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Veeru Yadav (@Veeruyadav7) reported@reliancejio @JioCare Kindly help
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Bimalmithran (@Bimalmithran1) reported@JioCare @reliancejio For a whole week, nobody showed up, my order didn't even show up in the MyJio app, the local technician completely ignored my calls and messages, and customer care only gave me useless automated bot responses. Today, August 9, the order finally showed up in the app and I ....
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Sathish Kumar (@sathish625) reported@JioCare This message is useless. I want to know when it will be resolved or ask your team to call me in registered mobile number now. Or cancel my connection and refund me
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Aditya Chavhan (@chavhan_ad39649) reported@reliancejio @JioCare @jio despite having jio 5g plan and jio 5g converge your 5g doesn't even work for a min I just get the 5g signal but it doesn't work then what's the meaning of recharging for 349 😑😑
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Dhanush Parekh (@DhanushParekh) reported@JioCare @reliancejio JioFiber down since 8 Aug afternoon. SR SR00002N9NLO raised 4:26 PM - pushed 3 times, now told 10 Aug 6 PM. That’s 48+ hrs, no engineer, no resolution, no compensation. Paid connection, not a favour. @TRAI
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November (@AmitKumar_07_) reported@JioCare Go hell and disconnect the service ..... You have pathetic service...have u dared anytime to call and clear the issue Your executive lied about the plan...******* bullshit
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Samar Singh (@samarsworld) reported@JioCare DM is not working, Please check network recent issue. Otherwise PORT is the last option @airtelindia . 851116 (Pin code) Recently (since 4 days) network got interrupted in heavy rain, still not working. All Jio users are in trouble in township. @reliancejio
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Jeffrey☆☆☆☆☆ (@Geofrey_mut) reported@JioCare @1fysci Hii kizingu pelekea mwalimu wako wa composition, all we need is a service we've paid for.
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Bimalmithran (@Bimalmithran1) reported@JioCare @reliancejio I just need my full refund processed immediately, and I am going to port my mobile number out from Jio to something else now because this customer service is a total joke. Order ID: NO0001EYRTN6
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Ramnath R. Mallah (Ph.D.) (@ramnath_mallah) reported@JioCare @reliancejio Still no resolution provided. Didn't receive any call from technical support team.
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Mithlesh R 🇮🇳 (@mithleshsharma) reported@JioCare Team, please raise a cancellation request and refund the money. Ur sales team is a fraud.. cancel it Never suggest anyone to use Joi services.
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HarmonySecular (@vatsalthebest) reportedMy jio fiber not working since afternoon no technician visited me the day is already over mobile network is pathetic in #Ashokvihar @jio_fiber @reliancejio
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Pratik Kumar (@Impk___) reportedPaying 5G prices, getting 3G speeds. 💀 Complain → speed improves → few hours later, same ****. No accountability. Just adjust kar lo energy. We’re not customers anymore just worms getting farmed. 🪱😭 Companies loot. We just accept it. 🤡 @airtelindia @reliancejio @JioCare