Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Sambalpur, Bhopal, Kolkata, Agra, New Delhi, Sūrat, Patna, Indore, Chennai, Bengaluru, Pune, Dimāpur, Chās, Jalandhar, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Sambalpur
|
Internet | 8 minutes ago |
|
Bhopal
|
Internet | 11 minutes ago |
|
Kolkata
|
Internet | 50 minutes ago |
|
Agra
|
Wi-fi | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare @JioCare Why is this kind of problem arising every few days?
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SANDEEP JOSHI (@SANDEEP86700987) reportedJioFiber installation (NO0001EGIMW2) is still pending because Jio representative says the required device is not available. This is an internal issue and should not become the customer’s problem.Please arrange the required device immediately and complete my installation @JioCare
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Jinendra Mehta (@JinendraMehta6) reported@JioCare If our internet connection is not restored promptly, we will be left with no option but to initiate appropriate legal proceedings, including filing a complaint before the Consumer Disputes Redressal Commission, seeking compensation for the losses, inconvenience,
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare I would like to inform you that the Jio internet service in my area is not functioning properly. The same type of problem has been occurring repeatedly every few days, which is causing continuous inconvenience. Despite recharging regularly,
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Vipul Mali (@MaliVipul) reported@JioCare Hi Dipesh, this is the same copy-paste response you sent in DM. I've already shared all the required details, but there's still no resolution. If 5G coverage is "limited," why was it working perfectly until 8 days ago? What changed? Please share the actual reason. @TRAI @JioCare
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vasankj1 (@vasankj1) reported@JioCare @narendramodi Worst service again connection went off iam not going pay single penny for this kimd of AMBANI group
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Sudeep Pokhriyal (@sudeep1185) reported@JioCare How can a local cable operator do this and why intentionally? I'm a customer of @reliancejio since 2018 and never got such a response. How much more time will it take
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vision108 (@vaidykn) reported@JioCare 5 days still jio has no answers. If I call jio internet they say call jio hotstar and wide versa .. pathetic speed , poor network , jio is looting people ..
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Dr.Mohitkumar Khunt🇮🇳 (@khuntmohit444) reported@JioCare 5g like 1g.. network was 5g but speed was less than 1g ...
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Arjun (@ArjunPershad) reported@JioCare Day 5. No internet. Can’t even raise a fresh service request because the previous one is still in limbo. I’ve literally reached a stage where you have made it impossible to report that your service still isn’t working.
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Adv. Shreejit Singh (@SinghShreejit) reported@JioCare So, In that legal battle will begin and I'm on my word, I'm not going to bear your deficiency in service and I don't pay my money for this pathetic service. You miserably failed to restore the internet despite constant follow up.
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That'sme_Mihir (@MihirSme) reported@reliancejio I made a recharge yesterday and added some topup amount of INR 50 incase if I need to make any emergency calls and still I can't make any call.
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Naushad (@Naushad25Indian) reported@JioCare You all are useless. Instead of solving my issue, you prolonged it.
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Ashokpriyadarshini (@APriyadarshini0) reported@JioCare are you live? Fiber slow from morning...
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Krishna Gavli 🇮🇳 (@KGavli) reported@JioCare my connection wouldn't be completely dead for the last 72 hours. You've done absolutely nothing to restore the service here. When is a real technician coming?
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Jinendra Mehta (@JinendraMehta6) reported@JioCare The inconvenience and business losses caused due to your inaction are immeasurable.Despite lodging repeated complaints and making countless follow-up calls, the issue remains unresolved. Every single day, we are given assurances that the complaint has been escalated
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Abhraneel Chattopadhyay (@NotAbhra) reported@JioCare I have been complaining about the usage of my jiofiber in MyJio app showing blank for ages now and still there has been no resolution. I want a prompt response on this asap and want it fixed.
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Mayank sharma 🇮🇳 (@Mayanklawania10) reported@JioCare your network is too lazy Time to shift the number
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Avi kool (@Koolavi_1) reported@JioCare @reliancejio Jio 5G is worse than 4G. I have 3 Jio connections, and all devices are facing the same slow internet issue in Sudha Sarovar, Govindpuram, Ghaziabad. Customer care has no solution. Fix this immediately.
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Jeetendra Singh (@jsrg555) reported@JioCare My JioFiber connection is facing frequent internet disconnections. After every power cut, the internet doesn't reconnect automatically even after electricity is restored. I have to restart the router multiple times, and sometimes it still doesn't work. @jio_fiber
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@Mack_986 (@986Mack) reported@_Creation22 Airtel is making false promises about unlimited 5G. Since it doesn't have a standalone 5G network, its "unlimited 5G" offering comes with restrictions. I would say you must think of getting a Jio SIM, as @reliancejio has a standalone 5G network and genuinely provides unlimited 5G
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Paras Chawla (@chawla_paras) reported@reliancejio @JioCare i have raised a request yesterday for the appointment of the service guy as my internat is not working but no-one showed up till now and the schedule time is keep on getting rescheduled. This is pathetic service by @reliancejio
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shailendra dixit (@shaildxt) reported@JM_Scindia sir My @JioCare internet connection is down for the last 3 days without resolution and no direct escalation mechanism in place. This is the inevitable consequence of a monopolistic market where service providers know that consumers have few alternatives.
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bijoy dutta (@bijoydutta95081) reported@blazikenaravind That's nothing new. They always have service issues. I got fed up with it a long time ago when I was in UK so I switched to @JioCare Since then, the network has been flawless on IR
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Jokin Jeyapaul (@jokinjey) reported@reliancejio @RIL_Updates I repeat... Jio is worst service provider
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Adv.Pankit Shah (@pankit_cyberlaw) reported@JioCare @reliancejio It's been already 5 days now my internet is not working don't sure what is your definition of activity working to resolve my issue ? It's just my internet cable broken by your engineer and you need to rejoin that. It's simple 10 minutes work : SR00003ASK5V
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Akash (@AkashUde) reportedRequesting @JioCare to investigate this matter, ensure immediate installation, and take appropriate action against the executives responsible for this poor customer experience. Previous Order number before cancellation:NO0001EH7H0G New Order Number: NO0001EM7PZS
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zen (@SouravK40703370) reported@reliancejio @JioCare You always praise yourself for the best network , but in my place your 5g never comes , i recharged 5g unlimited pack back but that is waste of money because 5g never comes in this area
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Soumitra Khatua (@Soumitrakhatua9) reported@JioCare What understand ? What you guys are doing , I'm giving you all information regarding issue , still no solution from your end. I already provide Executive number who is not answering call. What action you guys taken ? @JJWatt
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Parv (@ParvRuhil87472) reportedHi @JioCare, I claimed the Google AI Pro 18-month offer through Jio, but I received a Google email saying my membership ends on 21 July 2026 and I'll be charged ₹1,950/month. Google Support asked me to contact Jio. Please help verify my promotional entitlement.