Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 10: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Mumbai, Rājkot, New Delhi, Kolkata, Indore, Pune, Ghāziābād, Guwahati, Cochin, Hyderabad, Noida, Babugarh, Chhindwāra, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 6 minutes ago |
|
Mumbai
|
Internet | 14 minutes ago |
|
Rājkot
|
Internet | 29 minutes ago |
|
New Delhi
|
Internet | 39 minutes ago |
|
Kolkata
|
Internet | 46 minutes ago |
|
Indore
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Tomar 🇮🇳 (@tomar_sanjay11) reported@JioCare Internet not working properly
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare @reliancejio How much more patience I need to show you. I am surrendering your **** piece of network. Pls take back your machine. I request @airtelindia to pls contact me soon for airtel Wi-Fi installation. I ll never ever take any service from jio. I ll ask my family and friends too.
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RBB (@BAGHANIYA) reported@reliancejio @JioCare @JioCare worst company, no reply in dm, no help. I was facing internet issue since past one week and there is no way to register complaint, and also Twitter handle of jio is not helping.
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Yasa Vamsi Naidu ✊ (@jspvk9) reportedFacing @reliancejio poor network quality.
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Puru Pal Singh (@Puru_here) reportedAfter 1 year of using Jio AirFiber, I'm cancelling my connection. Before you buy one, read this. • Very poor customer support • Unexplained data usage discrepancies • No accountability when things go wrong @JioCare @reliancejio #Broadband #JioAirFiber My experience 👇🏻 (1/5)
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Kishore Kumar (@UrsKichchu) reported.@JioCare @reliancejio Paid for a plan to get the Google AI Pro offer on 8May. It’s been a full month, I've lost 30 days of subscription value, & your app STILL locks me out with a sync error. Frontline support just copy-pastes generic steps. Please escalate to L2 backend support
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VickY 🕉️🚩 (@jstvky) reported@JioCare Yes that's the number pawan. Even my jio phone number is also not working
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nick (@Nick_N_Shah) reported@JioCare I need help @JioCare pls help me update SR000037QIWB so that refund process begins
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Vijesh Rangaswami (@VRangaswami) reported@JioCare @JioCare have shared the details through DM. I would appreciate if atleast Jio can figure out the problem first and communicate an ETA
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BankerX (@ravindra1585) reported@JioCare @reliancejio @jio_fiber Since your person didnt cone i have uninstalled the device and bought it with me to the new location. Ensure that the device is installed today without fail
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Biswa (@officialbiswa01) reported8days gone scammers what’s the update @reliancejio @JioCare thoda sa bhi saram nahi he customer ka paise khate time #jioscam #jiofraud
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CA Chandan singh (@Fcachandansingh) reportedDear @reliancejio @JioCare I trusted your services and Looks like I take a wrong decision every month the same issue , Internet not working. How many times I raised complaint but still the same issue.
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AM (@Chotes_M) reported@JioCare as you hold amount since long time no service don't you think you should compensate this delay ! And mis alignment at your end and the problem I faced
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Rohit Singh (@rohitsunny308) reportedExperiencing worst network @reliancejio I have ported to jio recently 2 months ago from Airtel and now I am seeing that jio has more network issues than airtel.
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Amit Ghosh (@amitg3719) reported@JioCare I am not satisfied with the resolution.
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parthasarathiroutray (@parthasroutray) reported@Airtel_Presence @JioCare I've generated my UPC and want to port from Jio to Airtel due to ongoing network issues. Airtel, please advise how to proceed and whether I should share the UPC via DM. Jio, repeated complaints without effective resolution have led to this decision.
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nayan (@acharya_nayan) reported@JioCare Extremely disappointed with JioFiber service. My internet has been down for 2 days and still unresolved. Multiple calls, no proper response, only basic troubleshooting with no solution.
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W (@voughtboy) reported@JioCare it's been a week since I requested JioFiber postpaid cancellation and there's still no update, yet you're are billing for the entire month. pathetic service. suspend my service rn and take your **** *** router back.
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Gaurav Maurya (संविधान मेरा परिवार) (@GauravM45356855) reported@JioCare @reliancejio @IIML The service quality of JioFiber in the IIM Road area of Lucknow is extremely poor. Technicians usually arrive 7–8 hours after a complaint is registered, causing unnecessary delays and inconvenience.
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Siddharth Shajil (@ShajilSiddharth) reported@reliancejio @Jio_Offl @JioCare Order No. I53327126500347 order installation remains pending , even after 48 hours without any update, customer service not responding
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Billu Zee (@BilluZee) reported@JioCare From last one week? Am I paying you for raising the service requests?
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Aap ka shubham (@shubham_AAP) reportedHey @JioCare, my internet has been completely down for the last 6-7 days. Technicians are scheduled daily but none have shown up. Please resolve this ASAP! (SR00002LM3SY) @TRAI #InternetDown
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Devesh Nayak (@deveshnayak) reported@reliancejio @JioCare has the absolute worst of customer support and transparency. A “temporary service disruption” has lasted 4 days and counting… with an assurance of a resolution being provided “shortly”. Major disruptions in Mahim and none of the engineers attend the call!
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Sanjay Mhalsekar (@SanjayMhalseka6) reported@Bindutikekar Agreed..This is very regular in our Area(vile parle Sant muktabai rd). Moreover we donot have any support from service team.. reaching them is next to impossible. @JioCare u need to fix this issue on priority…
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Bindumadhav Tikekar (@Bindutikekar) reported@reliancejio , @JioCare , There has been a regular failure of Jio fiber in Vileparle last few months.every15 days there’s is issue & doesn’t get restored for 10+ hours Unfortunately there is a delay in restoration. Services likely to get restored by10-06-26 02:06 Team JioFiber
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Saravanan Krishnan (@krishsarava) reported@JioCare @JioCare - what is the ETA for the resolution of my issue?? I believe any issue will have ETA in Jio.can you provide me confirmed date by when issue will be resolved?
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Maveric (@maveric_in_me) reported@JioCare If the service still remains within its validity period, I fail to understand why I am forced to what appears to be postpaid billing and service interruption. Could you please clarify the rationale behind this? [2/2]
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Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported@JioCare Still awaiting your service executive
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Jan (@AshishRanj87620) reported@JioCare @JioFinance1 My Jio Payments Bank account is fully KYC verified, but all 15 transactions have failed. Customer care is only giving automated replies. Kindly look into this immediately.
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Atish Sinha (@swaym) reported@JioCare thanks! and fyi: its been 3 days my JIO WIFI is down. Surprisingly, there is NO WAY to Talk to Real Support team ! huh...