Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (17%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Nashik, Pune, Hyderabad, Kohima, Ahmedabad, Mumbai, Kolkata, Lucknow, Rājkot, Karnāl, Pānīpat, Jodhpur, Rohtak, Imphal, and Sonīpat.

City	Problem Type	Report Time
Nashik	Internet	15 minutes ago
Pune	Internet	34 minutes ago
Hyderabad	Internet	1 hour ago
Kohima	Internet	1 hour ago
Ahmedabad	Internet	2 hours ago
Mumbai	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Biswaranjan Beura (@BiswaB2K) reported 5 minutes ago

  Purchased JioFibre on 11th April, KYC completed, payment done but service yet not activated. Installation scheduled again & again bt not yet completed. Representatives in Bhubaneswar not responding. Being harassed since 2 weeks. Ridiculous @reliancejio @JioCare @AshwiniVaishnaw

• 
  🇺🇸Kalpana *****🇮🇳 (@kalpanajaggi) reported 5 minutes ago

  @JioCare It takes so many hours to fix one small problem????

• 
  Alok Mishra (@M70836Stuti) reported 9 minutes ago

  @JioCare I have a complaint in customer court

• 
  SRIKAR🇮🇳 (@Srikar1947) reported 11 minutes ago

  @Airtel_Presence My issue has not been solved. From tmr onwards I am opting @reliancejio broadband. They are far better than u.

• 
  Ankan Dutta (@Ankan_Dutta975) reported 12 minutes ago

  @JioCare Still now no installation happened and I'm not even using it, then how could it happen? No one visited, after checking the status I found the activation done and I rushed to the jio store which was closed tomorrow I will make a complaint in my local police station regarding this.

• 
  Prince Nagar (@n55735) reported 12 minutes ago

  @JioCare Telecom companies make big promises that their network is fast but in reality, no one's network is fast. Today again Jio's network is down, tomorrow it will be some other company's.

• 
  Dhruv Bhatnagar (@Dhruvb84) reported 14 minutes ago

  @JioCare Not on DM I'll reply here only , JIO is worst service down for 2-3 hours every now and then I can't tolerate this anymore, don't waste my time please start the process

• 
  Shahrukh Pathan (@shahrukh_p51694) reported 16 minutes ago

  @JioCare Hi @JioCare, installation itself has not been done yet. My complaint is regarding the delay in installation. Sending an engineer after completion is not relevant right now Kindly arrange installation on an urgent basis as already requested. No response from assigne agent as well.

• 
  BHARTIYA (@nippamshah) reported 17 minutes ago

  Hello @JioCare. I had last recharged my JIO number in March'25. That was an annual recharge. I want to know what was my plan as I don't see it in the list of current anual plans. Can you help?

• 
  Vikas Singh (@vikas14d) reported 26 minutes ago

  @JioCare Shraddha, please read the issue carefully. The engineer HAS reached multiple times, but the material/Odu is NOT WHITELISTED in your system. Rescheduling visits won't help if the backend isn't updated. Escalate to the provisioning team to whitelist it. Stop the generic replies!

• 
  Vikram Gupta (@kuhu9511) reported 26 minutes ago

  @JioCare Are nhi dena hai refund to bolo n fraud khi k Jb bhi complaint raise kro to bs dm me details hi mangte rhega scamer nhi dena tha refund to sidha bol dete ki nhi denge refund 1.5 years se dm dm dm kr kr k thak chuka ***

• 
  Arjun Kishor (@Arjunkisor) reported 27 minutes ago

  @JioCare @reliancejio My JioFibre connection is not providing internet since this morning. 05223574280 I have done 'Run Diagnostics' I have contacted jio helpline two times. Jio helpline ppl are not registering my complaint. The local jio service person denied to visit my home.

• 
  FPLleoX (@FPLLe0X) reported 28 minutes ago

  @JioCare your 5g is so **** and cant even reach customer care

• 
  abhinav rai (@abhi_engr) reported 32 minutes ago

  @JioCare I am facing jio fiber outage and jio mobile 5g speed issue also since mrng 9AM in hyderabadnizampet. Raised ticket for fiber but no proper update why ticket on hold.

• 
  ASHU (@ASHUTOS61267387) reported 33 minutes ago

  @JioCare Calling service active nhi

• 
  Prashant Mahajanam (@Prash_M87) reported 37 minutes ago

  @JioCare there's too much delay in resolving internet connectivity issue. Raised ticket yesterday and no one answerered till now. Reached out to your support team multiple times today but still there's a lot of delay. How to push, this is delaying everything when WFH. @JioCare

• 
  Malavikasg (@malavikasg) reported 39 minutes ago

  Worst internet service provider @JioCare

• 
  faizan khan (@faizankhanstmt) reported 41 minutes ago

  @JioCare Even after ~13 days outage (8–21 April), multiple SRs, visits, router & ODU replacement you may still get zero accountability & no rebate. If this is how customers are treated, think twice before choosing Jio AirFiber. Service promises ≠ reality. @JioCare @TRAI

• 
  Siva Prasad Reddy Seshi Reddy (@iamSivaPrasadS) reported 42 minutes ago

  Hi @JioCare, I am a Jio Payments Bank customer. All UPI payments are failing with “You have exhausted your transaction limits – RE068”. I waited 24 hours, still same. Your helpline has no human agent option. Please fix this.

• 
  Priyanka (@Priyank94219880) reported 43 minutes ago

  Jio’s social media team is one of the most useless teams I’ve seen. No help at all, one call every 3 days just to understand the issue, & then again another call after 3 days to understand the same issue. Poor service & worst people. Shame on you, Jio team. @JioCare @reliancejio

• 
  Tarasankar Mitra (@tsmitra) reported 44 minutes ago

  @JioCare By worst service I left Jio.please return my advance payment of Rs 2221 which you had taken from me as an advance with a false promise of good service. Don’t give lame excuse of commitmted subscription to deny my advance payment for which you have not rendered any service.

• 
  Shakil Hassan Laskar (@HassanShak92320) reported 46 minutes ago

  Too much bad network connection in Hailakandi District near Sayedbond part two,2000 consumer face slow network,Why jio customer face this problem ,shame on you @JioCare @reliancejio please do something and better service

• 
  watcher (@watcher98765) reported 48 minutes ago

  @Airtel_Presence I never thought I could use OLA, uber, mobile banking in my life!! I never thought I could use phonepe in my mobile!!!! All are now in reality bcoz I changed my SIM from the fraud @Airtel_Presence to @reliancejio

• 
  KD Kolkata (@KDKolkata1) reported 50 minutes ago

  @JioCare A very bad & slow internet

• 
  Siva Prasad Reddy Seshi Reddy (@iamSivaPrasadS) reported 55 minutes ago

  @JioCare @JioPaymentsBank my payments from Jio Payments Bank keep failing with error RE068 for more than 24 hours. Helpline 1800 890 7070 only gives virtual assistant, no human support. Please resolve this urgently.

• 
  Dhruval S Kothari (@dhruval14) reported 55 minutes ago

  @JioCare SR00007SIP this complaint id do resolve it ASAP

• 
  Kapil Dhingra (@kapildhingrasi1) reported 55 minutes ago

  @JioCare Internet not working and I am doing work from home please get this fixed asap

• 
  Mayuresh Pradhan (@mdpradhan) reported 57 minutes ago

  @reliancejio @mipaltan Internet not working since morning. Can you please improve your third class service and get it rectified as soon as possible? Internet was not working on sunday and Monday as well. Why can't you have more skilled technicians in place?

• 
  sharad kandiya (@ASharadpatel366) reported 57 minutes ago

  @JioCare We are not able to call someone, very slow internet, my address is : 41, Patel vas, Narsinhpura, ta-kadi, di-mehsana, 382715, Gujarat We were facing issues since last 10-15 days.

• 
  Aarohi Ranka Chhajer (@RankaAarohi) reported 59 minutes ago

  @JioCare We have been using Jio Fiber connection for the last one year and the problem is the same, it is not getting solved, we are tired of complaining but there is no response.