Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Thiruvananthapuram, Kolkata, New Delhi, Dehra Dūn, Bhopal, Ahmedabad, Meerut, Sūrat, Bhubaneshwar, Hyderabad, Coimbatore, Kanpur, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 44 minutes ago |
|
Pune
|
8 hours ago | |
|
Thiruvananthapuram
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Internet | 10 hours ago |
|
New Delhi
|
Internet | 11 hours ago |
|
Dehra Dūn
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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मनोज जिनागल (@manozjinagal) reported@JioCare Furthermore, I have not received the vouchers associated with my 6-month payment plan. I am finding it challenging to connect with a Jio customer care executive to resolve this matter efficiently.
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Srikar_Kunta⛩️ (@Srikar_Kunta) reportedAfter couple of weeks of waiting, I received a generic response that doesn't address the concern. Do customer complaints and timely escalations not matter to Jio? #JioCare #CustomerExperience #JioAirFibre
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Sarthak Rajwada (@Sarthakrajwada) reported@JioCare This network downtime is completely unacceptable. Because of your terrible service, I just missed an important class meeting. Fix this connectivity , very pathetic and disgusting service ever. Since last year despite complaining you all still no progress.@riteshrajwada
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Vijesh Rangaswami (@VRangaswami) reported@JioCare @JioCare Your team asked for details, acknowledged the issue, promised updates, and then disappeared. 72+ hours later I'm waiting. Outage isn't the problem—it's the complete absence of ownership Is customer support meant to resolve is Or test patience? #JioFiber #ServiceFailure
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Ｃhａｍｐ🤍 (@Sakthi_champ) reported@JioCare very poor network if this continues I will port the sim to other network 👺
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प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported@JioCare you 3rd grade people are not even able to have a good network in my area neither u want to listen any problem from past 3days there is call drop issue but there is no solution from your side.
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ihax.inc (@ihax_inc) reported@YouTubeIndia not working on @JioCare network
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losser (@aliencovenant3) reported@JioCare it's been 4 weeks I relocated my jio fiber I have paid 1200+ recharges worth 5000 customer care is not letting me call for support, is there a value of my money. Pls help me only this time I'll buy airtel after this recharge ends
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Harendra Kumar (@harendra860) reported@JioCare My Internet connection has again stopped.plz help to fix this ASAP
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Kristy Barb (@Kristy_Barb_) reported@reliancejio @JioCare advertised outage at 12.30 am and then the entire network is having issues from past one hour! a dumbani group of companies! run by dumbos! phone is to make calls and sms, smart devices to browse, jio has no network at all! what company is jio??!!
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@soumyapradhan (@soumyapradhan13) reported@JioCare Every 2nd day I am facing buffering issue in TV, connected without network. What bulsheet is this? Are you giving me free of cost?
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Vikas Yadav🇮🇳 (@Mahaarathiii) reported@JioCare @reliancejio No 5G data for 2 days in Sikiya Narayanpur Mirzapur 231305. Ping 2000ms, speed 0 Mbps despite full signal.Diagnostic logs show very weak -102 dBm on Band 28 (NR_SA).Past executive promises failed to fix it.Tower engineering team needs to check this urgently.
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Bhavya shukla (@bhavyaTrivedi16) reported48+ hours of complete service failure. No internet, weak network, no ETA, no accountability. Stop sending automated responses and start addressing customer losses. Compensation is not a favor—it’s your responsibility. @JioCare @reliancejio
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Sheikh Anas 🇮🇳 (@SheikhAnasIYC) reportedDoes the Jio network only function when there is electricity? If so, this issue needs to be addressed. If not, then why does this problem repeatedly occur in Balenga village in the Bastar district of Chhattisgarh? @reliancejio @JioCare
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Aman Gupta (@Aman_Gupta125) reported@jio_fiber @JioCare order number : NO0001DVYRTI. I made the payment one week ago and no further updates on installation from the field team. Very bad experience from Jio. #jiofiber #badjioexp
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Joy Mondal (@thejoy_mondal) reported@JioCare my jio wifi is not working for almost 24 hours. Engineer came in the morning, not picking phone now. Resolution estimatehas been postponed twice! SR0000380833, Fibre no 1135919327. Please get it working tonight!!!
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Saksham Srivastava (@connectsaksham) reportedI took new @reliancejio fiber connection, it was promised that that on second recharge i’ll get 1 month free + 150 cashback. I also received sms for same but after recharge validity only shows for 1 month only. No one from customer care responds even, pathetic service @JioCare
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Abhiषेक (@_myownkingdom_) reported"I opted for the Jio AirFiber ₹2222 plan (90 days + 1 month voucher). I accidentally claimed the ₹599 voucher before the 90 days ended, and now both are active simultaneously. Please help resolve this. @JioCare @reliancejio"
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Samurai (@Samuraii333) reported@JioCare @JioCare because of there problem, are they giving me any perks for their service fault or mismanagement... moreover are they using cheap AI or wht as their app, customer care, and executive all three tells different time for resolution of issue..? Isn't it lack of coordination
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RIISHABH RISHI SRIVASTAV (@riishabh_rishi) reported@airtelindia @JioCare Why your internet not working.
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Akash Singh (@Aksin_sin) reported@JioCare @jio_fiberPlease My JioFiber connection in Malad East, Mumbai has been down since last Saturday, and the issue is still unresolved. It's been several days without internet, causing major inconvenience. Please prioritize this issue and restore the service at the earliest
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Ramesh Saraswat (@c_saraswatRam) reported@reliancejio Every morning around 6 AM, my Jio internet is completely down. The speed is so slow that I cannot even open any UPI app. I am unable to make any online payments during this time. Please resolve this morning network issue immediately. @UPI_NPCI
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dip (@diptxsh77) reported@JioCare Tum logo se kuch nhi hoga. Tell me whether I can visit a Physical Store and port the sim and whether they hold the authority to cancel my previous porting request order @JioCare
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J.Arun (@JArun32008427) reported@JioCare highly disappointed with your support care.
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Shivakumar (@ShivaKumar_00) reported@JioCare What exactly are customers paying for? 4 days without internet, repeated complaints, fake "technician assigned" messages, and zero action from your team. This is a disgrace for a company of Jio's scale. Stop sending scripted replies and start resolving issues. If you can't provide service, don't take customers' money. Resolve this immediately before I escalate it legally. #JioFiber #PoorService #WorstService
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Samurai (@Samuraii333) reported@JioCare Moreover it's been a week I'm trying to get my network issue resolved but they only tell their is technical issue.. nowadays even govt entity also inform like municipality say no water during this time, train service say there is block anywhere around
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AR (@AR_010) reported@JioCare I have waited for more than 4 days now, I do not require an update! I want my wifi working! I am seriously questioning my decision for choosing Jio as my wifi network and experiencing this level of Customer service from your team!
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Pandiya rajan R S (@rsprajan) reportedDear @JioCare @reliancejio @FibreJio no internet service last four days... No more service replies from your side.. Still the engineer was not assigned.. Area incharge engineers are also not attending calls... Don't say to DM my mobile number...Suggest me a solution.
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Lovlin (@lovlin_t) reported. @reliancejio jio fiber is not working since more than a day now. I have raised multiple complaints. No way to reach to a customer support executive, only the chat bot. Please look into it at the earliest
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Jio Payments Bank Care (@CareJpb) reported@munnasharmax @reliancejio @JioCare Hi, As discussed over the call, we want to let you know that a service request 7933045 has already been created it will be resolved by (2026-06-16). You will receive an SMS notification, once the ticket is resolved. Request your co-operation and patience in the interim.-Nayan