Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jhārsugra, Chhindwāra, Chennai, New Delhi, Kolkata, Bengaluru, Bhopal, Chandigarh, Pune, Jalandhar, Baikunthpur, Mumbai, Kanpur, Lucknow, and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Jhārsugra
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Chennai
|
Internet | 5 hours ago |
|
New Delhi
|
Internet | 5 hours ago |
|
Chennai
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Goel (@jus_being_urslf) reported@Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio
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_sanatan_veer_ (@Abilash_krshn) reported@JioCare yiur technician came today for my jio airfiber service and he is saying to just change the airfiber and choose another company's airfiber... I don't know what to do?? Did i choose jio for this??
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Nikhil Ranka (@nikhilranka9) reported@JioCare Done. But, please look into changing the terms. One minute of delay in recharging leads to disconnection of internet. But one day of service shutdown does not change anything.
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Sharmaji🇮🇳 (@Philosophe_Poet) reported@JioCare is there any way to connect to you, all modes of communication are IVR and don't understand the issue
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Kishan Ahir | Influencer (@ikisanp) reportedDay after day of pure silence from @JioCare. Failed my Aug 25 deadline, failed your own Aug 27 date, and kept my paid service disconnected the entire time. Zero delivery, zero accountability. Process my cancellation and full REFUND immediately! @reliancejio @TRAI
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Tony (@mohsinh3) reported@JioCare @JioCare The issue is not limited to a single number. Network equipment installed at the Jio tower in Arain is reportedly being shifted, and it has been more than 4 days, yet the network has not been restored. Please investigate this at the tower level and resolve it urgently.
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Raahul (@ApexRaahulx15) reported@JioCare @airtelindia shouldn’t company reimburse money if they fall to provide network? Keeping numbers just to get otp while calling and internet are entirely dependent on wifi ? Why not just give a long time validity plans when companies can’t give you services they take money for.
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare Whats the status of my complain. Where is the solution.
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Tosharanjan sahu (@Tosharanjansahu) reported@JioCare lots of jio airfiber pending issue nearer Jio Office can’t even provide odu unit shame on u jio
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare The Zombie Drugs has consumed @reliancejio such that they are on loop mode or lost in hallucinations so that they are not able to provide a solution for last 20 days
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shobhit jindal (@shobhitjindal3) reported@JioCare @reliancejio My new JioFiber connection keeps disconnecting every few hours. The router shows a blinking red light and there’s no internet until the connection comes back. This is happening multiple times a day. Please look into this and provide a permanent solution.
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio are you guys sleeping past 3 days that no response has been received. My issue is still not resolved.
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Nihar Ranjan Ojha (@NiharRanjanOjha) reported@JioCare Provided my jio number, issue details,area details along with the pincode via private DM. Looking for a prompt response and resolution.
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sarith (@sarithvs) reported@JioCare This does not address the issue. TWO confirmed visits were missed: 27 Aug 6–7 PM & 28 Aug 10–11 AM. No engineer attended. Internet & TV remain down. SR00003F7213. Now I’m told there are “no confirmed slots.” @JioCare please escalate and provide a resolution time
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Abhishek Sharma (@theplanetvishu) reportedRecharged my Jio SIM with the ₹349 plan on Thursday specifically for 5G internet, but 5G still isn’t working. I have a 5G-compatible device and am in a 5G coverage area. @reliancejio @JioCare , please look into this and resolve the issue. #jio #5G
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DINESH VC (@VCDinesh0) reportedHey @JioCare @RelianceJio, I ordered a new Jio SIM (Order ID:NO00015JSGBT but it hasn't been delivered yet. I received the delivery agent's contact details, but he keeps delaying the delivery every day with false promises. This is frustrating and very poor service.
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Sannu81 (@sannu1981) reported@JioCare never every take jio fibre ,i had issue with wi fi in jio router,raised complain after multiple attempt,engineer was assigned for today morning 11am, ny 11 i gets sms that problem is resolved remotely, though issue is same. they are fooling the customers @jio
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Rahul Meemrot 🇮🇳 (@MeemrotRahul) reportedHello @JioCare @reliancejio my wife sim card stopped working suddenly since yesterday kindly help us to reach out your customer care.
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Pavan S Rathaur (@pavansrathaur) reported@JioCare you are absolutly lying and hence i discontinue #jio_fiber. will send me the complaint date and time and reolved date and time. #jiofiber @JioCare
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Raju.Burra (@Rajuburra26) reported@JioCare @_MukeshAmbani @JioCare still issue not at addressed still waiting for resolution
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Shah Faisal (@ShahFaisal_ace) reportedFacing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently! @JioCare
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bad_boy (@babu_abhishe) reportedHi, I’m a Jio prepaid customer facing serious network issues in my area. Despite making several calls and requests, the Jio team has repeatedly promised to resolve the issue, but there has been no improvement in the network quality.Please resolve it as soon as possible. @JioCare
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melancholy (@Ashok_19) reported@JioCare Just did. Pl correct my problem with mobile 5G
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio is there any intent of providing any solution or its a black hole where the voice of the customer is lost for ever. They ways you guys are working i do not see any intention or interest in solving the issue
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reported@reliancejio @JioCare @TRAI Are you also a faku organization like FSSAI in India? Irritated to the core coz of the service from this network
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Jinit Jain (@jinitjain08) reportedBarely 15 days since your engineer visited my home and the Jio Airfiber has started acting up once again @JioCare BC send a competent executive who can diagnose the problem properly and provide a lasting solution. And BC, update your app.
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Ak (@anish6194) reported@JioCare Their 5G network is absolutely zero around my place, my daily data limit is getting consumed, so why should I stay on this network and waste my money in the name of 5G, hence I will be satisfied with 4G networkin BSNL @BSNLCorporate
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bipin pandey (@bipinpa32578096) reported@reliancejio @JioCare very very poor internet or network,you taking full money in advance and what kinds of service u r providing no network since last many days and still u unble to fixed it very sad
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Aditya Gupta (@Adityagupta2334) reportedIf there was a race for providing the worst network and full on marketing of their network service then @JioCare @reliancejio would be the topper of that race. The worst network provider. Feeling guilty of choosing their network. #WorstCustomerServiceEver #worstnetworkprovider
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Ash (@ashish7381) reported@JioCare So it takes a month to get it sorted out? Also I have paid for this service which I didn't got. What about the compensation? Why do I pay for something I didn't even get?