Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mumbai, Thāne, Noida, Panaji, Guwahati, Sūrat, Patna, Agra, Mandi, Pune, Chandigarh, Dehra Dūn, Hyderabad, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Wi-fi | 1 hour ago |
|
Thāne
|
Internet | 1 hour ago |
|
Noida
|
Internet | 1 hour ago |
|
Panaji
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul kumar (@rahulkr83) reported@JioCare when called customer care they kept me waiting for 30 mins and disconnected call. Later they rescheduled engg visit for 5th b/w 1 to 2 pm. Is this the service provided? @DoT_India why should i pay for this poor service by @JioCare
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Kalia (@MunaPriyabdk) reported@JioCare worst service by jio care ; no one is reponding, no one is addressing my issue. i have made the payment on 01.07.2026. till no one is responding. technician not picking up call. what the hell with Jio
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Rahul kumar (@rahulkr83) reported@JioCare for last more than 24hrs my internet is not working. Opened SR00003A5Z2T, engineer was assigned to visit on 4th jul between 1 to 2 PM. When i called engineer at 3 pm he said i dont have any SR assigned to me talk to customer care.
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Anshul Pathania (@Pathaniaanshul7) reported@JioCare I am facing this problem almost daily.Send a technician to check router or connection for permanent solution.Either there is a problem with my device or jio don’t have good connectivity in my area.
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Amar (@aamarlko) reported@Indian_Analyzer Both @airtelindia and @reliancejio will continue providing pathetic service to customers, their net works on advertising only . Pathetic broadband and mobile service
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Adv. Aman Thkaur (@advocate_amant) reported@JioCare This is worst I cannot create a complain when ever call customer service Ivr say we are facing issue in ur area this is bullshit same message last 6 month But now I have decided to discontinue
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Aditya (@AdityaCh6634) reported@JioCare Tell me one thing that how other operator are managing well in the same the same environment and same place. Please don't give unusual excuses, I have already checked that nearest BTS is at very distant from location. That's why signal fades out .
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yugabrat bharadwaj (@yugabratbharad1) reported@reliancejio @JioCare fix this permanently #jio #networkissue
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Ramesh Chaurasiya (@RameshC21873876) reportedMy Internet is not working your team is not respons me @JioCare @reliancejio
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Arvind Patel (@ArvindP40651098) reported@JioCare Your service in Luni (342802) is unacceptable. Every 3–4 days the network remains down for 5–6 hours, and every power cut shuts the tower completely. Despite 10+ complaints, only false promises were made. Even the local team ignores calls. @reliancejio #Jio
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vinod pathania (@isabouthestory) reported@JioCare @reliancejio I didn’t pay to hear that your call can’t be completed due to network congestion. Never heard such case or scenario from anyone here. You guys have made the hell out of Indian telecom industry. No data speed | No calling | Charging premium.
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Vansh Bhardwaj (@vansh__03) reported@JioCare Thank you, but I still haven’t received a confirmed installation date. My order has been pending since 30 June. Please confirm the exact installation date today. If you can’t, I’ll cancel the order and request a full refund. Order ID: CO0001T7XSZH.
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Monk on a mission (@monkonamission) reported@JioCare Repsonded on direct msg can you please address the issue
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Rupesh Patil (@9156e238d0f5472) reported@JioCare It's been 17 hours now much shortly it is all doors you guys close for communication clling all numbers keep saying temporary issue we'll working issue resolved shortly how much shortly it will be it's 5th day now
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Sandeep Reddy Narra (@sandeep_narra) reported@JioCare Frequent internet connectivity issue. Using neighbour ACT FIBER internet to raise jio customer care requests.Taking 4 days for a technician visit fixing temporarily. I tried 3 hours to find customer support to raise today's request. Unable raise request through app or call.
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Rupesh Patil (@9156e238d0f5472) reported@JioCare Outrage not clear it's Total blackout no internet at my home till now.
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Akkalkot Kini (@akkalkotwale) reported@HathwayBrdband @JioCare #Dombivli MIDC residential area cable Internet is down from last 2 hrs. Pls look into and update!!!! IMPROVE SERVICES 🙏🏼🙏🏼🙏🏼🙏🏼
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Er Mohamed Wasi (@mywasee) reportedYesterday I have recharged 824.82₹ still service not yet activated. Its been more than 15hrs. I ever seen this kind of wost service before ref. ID - PT0000BTK22V I reached Jio care multiple time. Still no progress. Digital robbery. @JioCare
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Anujmehta7582 (@anujmehta7582) reportedHEY team @JioCare @reliancejio I live in gurugram sector 4. The Jio internet here seems to be paralyzed. I'm very sad. 2 my data is getting wasted because of slow internet. 4g toh thoda chal bhi jata but 5g look like tortoise. Gurugram me kahi bhi net nahi chalta
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nayana kadiyala (@nayanakadiyala) reported@JioCare @JioCare No resolution yet, who can assist me, plse note that I have made the payment on 2nd July so there is disruption in services?
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Gnana Deepan (@P_GnanaDeepan) reported@JioCare @reliancejio Everyday I’m just calling and registering a new complaint but no one is checking and resolving the issue, how many days should I wait it’s been 15 days, multiple calls multiple tickets, can someone take this on priority (SR00003AABGF)
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SHUVOJIT GUPTA (@shuvojitgr8) reported@reliancejio @JioCare Kharghar Navi Mumbai, Sector 10 , Jio tower is not working, voice breaking in all mobile, internet also unstable entitle area effected
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Divya (@Delphic_Divs) reported@JioCare chasing customer care since 10 days. Order number NO0001EBPVEG . KYC completed. Paid Rs. 3333. No update, no installation yet. Engineer is not responding to calls. Very bad service
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scubidu (@averycommonman1) reportedHey @JioCare I am getting very low internet speed on my wifi connection. Max speed in 35.80 Mbps on my 200 Mbps connection. Your customer care service is pathetic and useless,just keep me on waiting and still helpless. Do the needful urgently else I would move to @airtelindia
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Amit kumar (@Amitkum64332210) reported@JioCare Morning se internet connection issues fir bhi ko help nhi mil raha support team se paisa lene ke time baar baar call karenge service ke kuch bhi nhi
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Rahul Sharma (@midwicketpunch) reportedHello @JioCare @jio_fiber why your service has become so much problematic. The internet isn't working for last Sunday and today as well it is not working. This has become a headache for me and my family because it has become routine for everyday. Please solve this immediately
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SANTOSH kumar rath (@mrsantoshkuni) reported@reliancejio sabse ghatiya network and this is not a jio care @JioCare dog care. After recharge jio ***** customer.
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BALAMURUGAN K (@balabvah) reported@JioCare The set of box replacement request was incorrectly. I have dual connection. Replacement assigned for which one is working instead of not working. Hence the work order need to be corrected & re-assign required
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GJ (@gj950) reported@JioCare AirFiber (Jaipur) has been down since yesterday evening. Both WiFi & TV are dead. Calling 18008969999 is useless because the call disconnects before reaching an agent. We pay thousands every month for this? My business is suffering because of your poor service. Shameful.
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***** (@InjunMo) reported@JioCare You just did it again! Guys, need to get another ISP, need help based on your experience in choosing a reliable one. Gadkari