Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Kanpur, Bhubaneshwar, Mumbai, Latur, Āsansol, Haridwar, Chhindwāra, Lucknow, Patna, Hyderabad, Shillong, Cochin, Kolkata, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Wi-fi | 35 minutes ago |
|
Kanpur
|
Total Blackout | 6 hours ago |
|
Bhubaneshwar
|
Internet | 9 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
|
Latur
|
Internet | 10 hours ago |
|
Āsansol
|
Wi-fi | 10 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey Taavanzad (@MTaavanzad83524) reported@reliancejio I hv a JioFiber broadband connection. I want to take the ₹10,000 Jio Freedom Plan..no one knows hw mch data is included in this plan. Even ur customer care representatives don’t seem to know. Please tell me how much high-speed data is provided with this plan—1,000 GB or 3.3 TB?
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Vishnu C (@Vishnu_cpvr) reported@JioCare I got my new #JioFiber connection only last Sunday. Today, my internet stopped working around 11 AM. I initially thought it was a temporary issue, so I waited. When it wasn't restored, I contacted customer support.
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ASHUTOSH GUPTA (@ASHUTOS13233186) reported@reliancejio respected sir, me and my family uses jio services since 9 years but recently I am facing huge network problem issues and it does not resolved. Even customer care executive disconnect my call. I am very poor. Either resolve my network problem or refund my money.
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vinod kumar nain (@vinod_nain) reported@JioCare No call from anywhere. No connection provided and service request created. Still no clue. Digital India in dreams only.
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Bharat Pawar (@iBharatPawar) reported@JioCare It is just a lie, I hace sent clear screenshot not links, plus I had reached our customer care, just cancel my connection give my refund. This is so painful inspite fraud transaction from your sales guy, no action, you got my both number still no call yet. @narendramodi
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Vishnu C (@Vishnu_cpvr) reported@JioCare This connection is important for my work and daily activities. A new broadband connection should be reliable, and if a fault occurs, it should be resolved much faster than this. This is not the service I expected from JioFiber. @JioCare @reliancejio
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Sheikh Owais (@Sheikhowais125) reported@reliancejio @reliancejio Have already spoken with your customer care executive regarding the matter. However, despite contacting your team, my problem is still not resolved. I am using Jio sim From 2019 but now I want to port the sim into Airtel due to bad Experience #JioNetwork #JioCare
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Sanjeeb raj (@Sanjeebraj3844) reported@reliancejio @JioCare Is the installation supposed to happen according to the technician's schedule or the customer's convenience? It has been 6 days now and they are not responding properly.
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CA. Vinay Gupta (@VinayGupta3549) reported@JioCare Refund the amt otherwise I will issue legal notice and will disconnect other jio connection as well linked to mobile 9891069435
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Satyapriya Sahu (@3may90) reported.@JioCare It's been over 6 days with no resolution. My complaints were automatically closed without fixing the issue. This is unacceptable customer service. Complaint IDs: SR00003D2HXH & SR00003D4Q75 Please resolve this immediately or refund my money. Otherwise, I'll switch
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Sudarshan Roy (@sudarshanroy14) reported@JioCare For the past several days, I have only been receiving repeated messages stating that the backend team is working on the issue and that the service will be restored soon. However, the connection remains unusable. Repeated updates without an actual resolution
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कौटिल्य (@_vanar_) reportedService request no SR00003CKNG9 Shared the bank details in DM please check and refund my amount asap @JioCare @reliancejio
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Abd al-Bar (@Abd_albarr) reported2 of 2 @JioCare has pathetic service, they decide wat time slot to provide for engineer visit & my availability is none of their concern. The call agents talk like they know everything, in reality they're clueless. 3 days intrnt blackout in today's smart homes is sad @reliancejio
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Vivek Tiwari (@vivektiwarigolu) reportedmy jio fiber Wi-Fi hasn’t worked properly for a week despite multiple complaints and follow-ups. This is affecting my work. Please stop giving repeated assurances and resolve the issue permanently at the earliest. #PoorService, I think jio only money required. @JioCare
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Manzoor Ali Khan (@Shinvanuk) reportedHey @airtelindia why are your services so f@cked up even in Delhi? I regret switching my 5 SIM card family pack from @reliancejio . Please fix your 5G services before I switch to some other service provider.
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sleepdoc (@bdathisbest) reported@nationalist56 @JioCare Yeah tried so many ways to contact them. Now a days you cant contact any agent to talk and register a complaint. Such clever management.
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Prasanna Joshi (@Jdiee) reported@JioCare Hi Team, your JioFibre customer care team is not able to solve a simple Internet connectivity issue. I have been asked to go to app to register a complaint by your customer care which the app also didn’t raise asking me to call customer care. Ridiculous, right?
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Mayank Gupta (@Mayankgupta07) reported@JioCare there is network issue in Gaganmahal, Domalguda, Hyderabad-500029 area.. and i want some resolution for the network issue.there are lot of schools,colgs and hospitals here causing problems and people are unwillingly porting to Airtel.. please help
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Manodwip Kundu (@manodwip) reportedAfter switching from @ViCustomerCare , @JioCare I think Vi was more caring than you, they have better services I think. Though they have lot of problems, but you, your service just disgusting in our area. Sorry Vi😔 I will back after three months.
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Murali Yeluri (@charan_chintu_Y) reported@JioCare Request ID: SR00002N6QQ6 no internet from this evening , raised the above request , schedule date shows 8 August, should i offer prayers till 8th August, today is 5th August and we work from home, why this poor customer service?
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Truth Bomb (@Thread_Sutra) reported@reliancejio @JioCare Jio Home is not working. Tried to speak to customer care through MyJIO app, but it only has aitomated answers. No live agent to speak to. No service engineer being assigned. What's the point of charging a hefty amount when you can't provide reliable service
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Mayuresh Chavan (@Mayuresh45_18) reportedI am facing jio airfiber disconn. every 3rd or 4th day. I get message that conn. will be restored in four hours. It is affecting my work. Biggest services provider in the country cannot solve problem for 4 hours or provide long term solution. @JIOAIRFIBERIN @reliancejio @JioCare
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Angel Parikh (@ContextMatters4) reported@JioCare What is the point?it is coming intermittently. So when I ask u to check, it may be coming and from ur side no issue may be the response. When I tweeted it wasn't coming for nealry 15 mins.
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indresh kumar (@indreshkumar_s) reported@JioCare Why are you selling me this stupid data sachets whereas I already recharged with 824.82 of 100 Mbps plan? Please check the full message before offering anything to customer.
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Kumar Akshat (@_akshat2305) reported@chinmay_purav @JioCare Now these scam messages also got the XYZ-S (service tag)
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Shivam ⋆ (@isthatguts) reported@JioCare in surat area the network is very bad I am not able to do browsing and my work is getting affected by it if you can't provide a good network why are promising it you guys are promising for 5g network it feels like I am using 2g network it is happening around two weeks
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Vaishu Parashar (@ParasharVaishu) reportedI have never such poor service before with @JioCare , I placed a service request on Aug 1 and the since 5 days, no help has been received. The agent for some reason is putting the req on hold and stating that the door is locked when clearly we were at home. Please help.
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Ishant Gaurav (@Gaurav3Ishant) reportedDear @JioCare @reliancejio , how many hours should a customer wait before basic internet starts working? My entire WFH day is gone. SR00003D811F | JioHome: +91-1276359975. Still no fix. Is this the service we're paying for? #JioFiber #CustomerService #WFH
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Prashanth (@Prashan19352023) reported@JioCare I took your jio home fiber network today. The entire equipment is faulty and the network keeps disconnecting every 5 minutes. Response haa been not existent. Really disappointed with the service. Where can I apply for refund??
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Dharmendra Kumar (@dharamhbtik) reported@Akshay725312967 @reliancejio Thanks bro, I was using Jio but as a prepaid and broadband user because at my place there was not work coverage issue, but as I moved out from there , I will definitely try once I complete 90 days in @ViCustomerCare . No one wants this #VI ****