Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 27: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chandigarh, Hyderabad, Delhi, Guwahati, Sūrat, Vadodara, Āsansol, Pune, Kolkata, Mumbai, Nashik, Kanpur, Shillong, and Agartala.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 10 minutes ago |
|
Chandigarh
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Sūrat
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RISHABH DIDWANIA (@rishabhxplodes) reportedExtremely disappointed with JioFiber team where no executive is aware of any procedure. I have made payment for 6 months advance but i have been denied xoupon of extra 15 days for same. I have raised complaint also but team abruptly lied that we cant give. Pathetic @reliancejio
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Debashis (@debashis669) reported@JioCare 4G sucks
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Dr. Vibhor K Jain (@VibhorKJain) reportedWhat's even more disappointing is that the assigned service tech has not answered my calls, and even the nodal officer, Mr. Abhishek, has not resnded despite repeated attempts to contact him. Is this the level of customer support @JioCare @reliancejio expects customers to accept?
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Suman Kanodia (@sumankanodia) reported@airtelindia trying to surrender a sim for 4 months. I am being pushed from one customer care number to another. Your chap came home to give me the new connection within an hour of calling. Now no response? Looks like I will have to move to @reliancejio
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deepak (@dpk_mule) reported@reliancejio are so smart! They haven’t resolved my problem but since they had to bill me for this month, they sent a fake claim msg that the request has been solved. What a shame these people are!
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Rajesh (@rdkushvaha) reported@JioCare Does your temporary issues will provide me relief on recharge? Mukesh don't even provide us 1min extra after validity exhausted then why should I bare with you?. Either provide me extra validity or amount for those days.
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nick (@Nick_N_Shah) reported@JioCare Kavita, i understand actively working but it's 2+ months returning equipment but refund issue is open. It should have been done in 14 days. I have medical emergency in my family cause of which I terminated service to release refund & cut cost. It has defeated purpose 1/2
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Er. Sanjay Munde (@sanjaymunde86) reported@JioCare Is this the level of service Jio promises? My JioFiber at Ulwe, Navi Mumbai has been dead for 22 days (Red LOS). SR: SR00003BFA2V. 20+ complaints, no fix. Urgent intervention by the regional engineering head is needed. #JioFiber #CustomerService
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viral (@luckychandh) reportedHi, I recently recharged my number, but didn't get the benefits, please connect with someone with which I can discuss the issue (recharged 899 for 90 days, but didn't get jio hotstar benefits) @JioCare
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Ravi (@ravi_2033) reported@JioCare Thank you, Jio, for your support. I have submitted my JioFiber application, and I hope the installation will be completed today. @airtelnews , your repeated fake commitments have cost you a customer. Better service and honest communication matter.
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Retired RCB fan (@parthexe) reportedJio completely down, in pcmc @reliancejio @JioCare Updates ASAP?
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Abhishek Singh (@Rajput_Sinku_) reported@JIOAIRFIBERIN @JioCare How many times i have to raise complaint and the same issue after some hours and the engeneer is also not coming to solve the issue. Req- 7118203990
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Raj (@rajespeacks109) reported@JioCare Stop this nonsense. No action from your side. No engineer visited. Problem still exist.
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Abhisshek (@Abhieshekloni) reported@JioCare @Airtel_Presence i want to port into airtel, looks like @JioCare is not interested in solving issue
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare send anyone to repair broken cable. I know you cannot assure me when the problem resolved, please resolve it as soon as possible.
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klm☘️ (@Cactuspark1) reported@JioCare I would like to thank @JioCare and the social media support team for responding quickly and ensuring this issue was resolved. A special thanks to Mahendran R, the field engineer, who visited promptly, patiently explained the issue, and made sure it was fully resolved. This is the level of service I've generally experienced from @JioCare over the years, which is why I was surprised that this incident was handled so poorly initially and pushed me to the point of requesting cancellation of my 5-year-old connection. I'm glad the issue was resolved once it was escalated. Thank you for restoring my faith in your customer support.
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Abhishek koserwal (@akoserwal) reported@JioCare @JioCare worst service provider in India @reliancejio
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Rajendra Prasad Getla (@GetlaPrasad) reported@techswami_yt @airtelindia @reliancejio I recently got it installed as price is less than complete and had issues in the initial 2-3 days because of problem with Fiber Path at modem But apart from that no issues.
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Abhishek koserwal (@akoserwal) reported@JioCare my connection still not working despite engineer visit. This is really pathetic situation
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Bhartiye (@tarun4kdutta) reported@JioCare Still no solution on internet coverage... its too annoying @JioCare
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Subhanahu (@Subhan420d) reported@JioCare @reliancejio Stop spamming whatsapp messages to buy your sim . Improve your network first !
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Viral Food Recepies (@Viralfoodrecipi) reported@JioCare This is not a good or satisfactory service. My family member have 5g network in their phone and sitting beside me. I have 4g. What type of service is this? If I have 5g phn already why I will suffer in browsing and paying unnecessarily
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Shubham Singh (@shubham_vnsacp) reported@JioCare It is not resolved since 5 days, what do you mean by earliest if the engineers which you send are so fraud that they come and still don't resolved the issue. 2 times they visited and they told that they cannot do anything, told me to reach out here. Now tell me what to do?
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Sriman Narayan Jena (@sriman_jena_98) reported@JioCare @JioCare @reliancejio The network frequently drops to zero signal, affecting calls and internet services. Please don't close the issue with a generic response. Kindly provide a permanent solution and an expected timeline for resolution. Service Request No.: SR00003CBAQR
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"You Said It" ! (@_Spade_a_Spade) reported@JioCare @reliancejio Jio caller tune not playing despite renewing it on MYJIO app, when contacted your customer care over call, the person who attended did not properly answer the call, he was just dodging the matter on frivolous reason without answering, set right your jio care
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Deepanshu Mishra (@Deepanshu_001) reported@JioCare I also want my refund for the postpaid plan that you took from me till august 06 and not able to provide service for what you took the payment i want refund from july 23 to august 06, just want my refund as i have not received the services for that also NCH complaint is registere
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nick (@Nick_N_Shah) reported@JioCare Keep creating SR with no release of the refund is useless. It's causing frustration medical bills don't care for delay by jio. Can anyone of you will help me by loan refund amt I will payback when I get it? NO you will not, if I return equipment I need refund timely y do I suffer
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nick (@Nick_N_Shah) reported@JioCare Tanya, what's the update on SR00003C5U11 I was to get update on saturday. To work on many SR with no refund for 2+ months after return of equipment=no desire of serious intent 2 resolve & on the record show off work, prove me wrong, by issue of refund today can u?
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Narendra Gupta (@Narendragupt) reported@JioCare very very very bad service jio fiber , feel cheated
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Prachi Dahibhate🧑💻 (@DahibhatePrachi) reported@JioCare Network issues everywhere. Calls drop, internet is slow. Reported multiple times. Need a permanent fix. #Jio