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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mumbai, Pune, Bengaluru, Sūrat, Vadodara, Chennai, Coimbatore, Udaipur, Vasco da Gama, Ahmedabad, Gurgaon, Patna, Hyderabad, and Cochin.

CityProblem TypeReport Time
Chhindwāra Internet 1 hour ago
Mumbai Phone 2 hours ago
Pune Wi-fi 2 hours ago
Bengaluru Internet 3 hours ago
Sūrat Internet 3 hours ago
Chhindwāra Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • wpultimate
    Deep@gmail.com (@wpultimate) reported

    @JioCare Final word for Jiocare if issue not solve today (11/07/2026) then please remove your connection I don't want your service.

  • maggisur13
    Meghana (@maggisur13) reported

    @JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.

  • alokanish5
    Alok Anish (@alokanish5) reported

    @JioCare @reliancejio It’s been over a month, and my ₹1,200 relocation fee refund is still pending. I called customer care 24 times, and every time I get the same promise: “It will be processed tomorrow.” Very poor customer service. Pls process my refund immediately. #JioFiber

  • abhsen13111995
    Abhijeet Sen (@abhsen13111995) reported

    @JioCare Again the same issue. Nobody is coming.

  • MaxsShare
    Stock-Matrix (@MaxsShare) reported

    @JioCare The engineer visited and fixed the issue, but the internet worked for only one hour. Now the same problem has occurred again. Please arrange an immediate resolution. This issue has still not been fixed properly. SERVICE NUMBER AGAIN SROOOO3AXVQJ

  • tyagiji2611
    Himashu Tyagi (@tyagiji2611) reported

    @JioCare You're replying so quickly on X. I wish your ground-level service was just as fast. On the ground, your service is absolutely zero. Extremely disappointing.Let's see how long it takes you to resolve my issue. Otherwise, I'll have to switch to another internet provider.

  • rajasthaniunt
    राजस्थानी ऊंट (@rajasthaniunt) reported

    @JioCare @JioCare I have received your team's response, but the problem remains unchanged. Please let me know when the "No Internet Connection" issue that occurs during the evening and night hours will be resolved. Customers need solutions, not just ticket numbers and standard replies.

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare so basically no response for my resolution yet?? Almost a month now since we're chatting only chatting. Zero resolution. Zero home visit by your qualified engineer. And zero replynfrom your team since the last 5 days!! Keep it up keep it up

  • vikashrao14355
    Rao Vikash (@vikashrao14355) reported

    @JIOAIRFIBERIN @JioCare @JioChat trying to connect to Jio customer care for WiFi frequent disconnections since the last one month, but unable to connect via call or chat. It's a very worst experience. Sorry to say but if you are able to support customers then why run services.

  • GaneshPrasadBh2
    Ganesh Prasad Bhat (@GaneshPrasadBh2) reported

    Hi Team, We have raised a relocation request for jio fiber with request id SR00003AGZ3X a week back and now the request is showing closed with remarks customer not giving appointment. Its ridiculas way closing ticket by the vendor. Request your intervention here. @JioCare

  • chaitanyathakur
    Chaitanya (@chaitanyathakur) reported

    @JioCare @reliancejio it's been three days since my jio fiber is down. The service request SR00003AAJPV is being postponed to the next day without my control or any communication from your end! This has happened twice withing a month's time frame. Kindly expedite a resolution.

  • veeru1962
    RaviSankar (@veeru1962) reported

    @JioCare @reliancejio Nothing is happening what kind of service is this its 3 days now no one can give a resolution

  • Kaala_Daku
    Prashant Saxena (@Kaala_Daku) reported

    @JioCare You look yourself, they closed complaint without visit and solution... its happening to me 4rth time in 3 days...

  • tyagiji2611
    Himashu Tyagi (@tyagiji2611) reported

    @JioCare I've made 20+ calls to Jio Customer Care in the last 2 days. Every time, I get a new promised resolution time, but the issue remains unresolved. Such poor service from Jio. Do customers have no value at all? #JioFiber #CustomerService #PoorService

  • devdpatil
    Devichand Patil (@devdpatil) reported

    @JioCare My relocation order CO0001T4QNMT is pending since June 27, 2026. There is no support on the JioApp.

  • Datarsahab
    rappan rappi rap (@Datarsahab) reported

    Pure arrogance & zero accountability from @JioCare 9th day without Internet. Prepaid Internet for a year, no technicians have come in despite the scheduled visits. Your customer service is shite. Couple of numbers shared, when called, they said- dusra internet lagva lo.

  • gopajyosyula
    Satya G (@gopajyosyula) reported

    Looking for @airtelindia fiber connection, don't know whom to reach ..?? Customer care is not connecting @reliancejio @ACTFibernetHYD I am thinking to consider you as well

  • PAWANMALVI4
    PAWAN MALVI (@PAWANMALVI4) reported

    @JioCare Jio never delays recharge payments by even a minute, but customers are expected to wait indefinitely for service restoration. This is extremely frustrating and unacceptable. Please escalate this issue and arrange an engineer visit immediately.

  • Vishwastp89
    Vishwas (@Vishwastp89) reported

    @JioCare 5g network down in mathikere Bangalore from afternoon

  • samajsevi009
    समाज सेवी (@samajsevi009) reported

    Hi Jio Team, I have been noticing for quite some time that the Jio 5G network is showing in my area, but the internet either does not work or is extremely slow. Kindly check the network issue in my area and resolve it as soon as possible.@JioCare @reliancejio @JioHotstar

  • JioCare
    JioCare (@JioCare) reported

    @HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)

  • Soumitrakhatua9
    Soumitra Khatua (@Soumitrakhatua9) reported

    @JioCare @JioCare How Will i get refund? And I don't even cancel then why refund? I paid 9 days ago for the service. Then why I will going to cancel. Assigned person not picking up my call from last 8 days.

  • naveenvats936
    naveen sharma (@naveenvats936) reported

    @JioCare My JioFiber has been down for the last 13 days. Despite multiple complaints, emails, and follow-ups, the issue is still unresolved. My complaint (SR00003AQ95D) was closed without fixing the problem after the engineer asked me to share the OTP. This is unacceptable.

  • SunamaPatro
    sunama patro (@SunamaPatro) reported

    @reliancejio @JioCare prepaid consumers are facing seriously slow network and 5G speed at locations like Tikabali, Kandhamal and Bhanjanagar, Ganjam, Odisha. The data speed is too weak and it takes ages to download even a Web page and open an app even. Kindly look into it.

  • TalwarDheeraj
    Dheeraj Talwar (@TalwarDheeraj) reported

    @prakharashukla @JioCare What’s even more frustrating is that they’re now claiming the visit couldn’t happen due to “extreme weather conditions” in my area. I’ve repeatedly raised this with customer care, but the response is almost comical: “Please be patient, engineer apne aap visit kar lega.” .

  • GaikwadSanjiv
    Sanjiv Gaikwad (@GaikwadSanjiv) reported

    @JioCare My internet service is stopped since 7th June 2026, evening. I have already raised complaint on 8th June 2026 morning. Request ID is SR00003AJWDD. Yet no response is done till now and the problem is not resolved yet. Kindly resolve ASAP.

  • girishnegi5
    Giરીsh નેgi (@girishnegi5) reported

    @reliancejio is looting people in the name of relocation of fiber connection. First they take relocation charges and then do not relocate the connection not refund the money back. This is pathetic. In the name of customer service AI CHAT BOTS ARE COMMENTING.

  • AparajitaBhara2
    Kick Buttowski🙂‍↕️ (@AparajitaBhara2) reported

    @JioCare Do you or do you not provide optical fibre connection in my area? Because there are clearly two different things happening. Your local engineers say that I cannot get an optical fibre connection while your customer care agent says I can only get this connection.

  • vishalkotar
    vishal kotar (@vishalkotar) reported

    @JioCare hi my name Vishal kotar my mobile no 9004007860 I have applied for new connection for home in Navi Mumbai Airoli but the Technician is so rude not responding

  • 06sayu
    Sayan Bose (@06sayu) reported

    @JioCare Experiencing very poor internet service from last Saturday. Expecting to get resolved. Tried to connect with 198 as well. But no resolutions. Please check and resolve ASAP. PIN code: 758001 District: Keonjhar State: Odisha