Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Chandigarh, Mumbai, Delhi, Ahmedabad, Pune, New Delhi, Lucknow, Bengaluru, Gurgaon, Indore, Chennai, Jabalpur, Kota, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 1 hour ago |
|
Chandigarh
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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धीरेन्द्र सक्सेना (गर्वित सनातनी हिंदू) (@DhirendraSaxena) reported@JioCare My Jio Fiber connection has been out of service since the day it was installed, and after repeated complaints to customer care, the service engineer has been scheduled to arrive on May 8th. So who will compensate me for the eight days' loss? Is my money illegal?
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Sourav Jhunjhunwalla (@s_jhunjhunwalla) reported@reliancejio @JioCare We have a JioFiber connection in Angul, Odisha. It’s been 3 days since we raised a complaint, yet told the issue will be fixed in 5 days. Does this mean customers must wait 5 days for repairs? New connections come in 1 day, but fault resolution takes 5?
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Kartik Kanore - कार्तिक कनोरे (@KartikKanore) reported@JioCare kindly refund my payment. I'm fed up now. No one is coming to attend and the service request is getting rescheduled every time on its own. It's been almost 15 days now
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Owais Siddiqui (@OwaisSi74760148) reported@JioCare There is no internet network in D Mart Ganeshpeth, Nagpur area.
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Alok kumar singh (@Alokkum45747037) reported@JioCare jio network is not coming in my village today.we are troubling for call anyone. I think jio tower generator is not working. Dear team i kindly request you Please call the landlord whoes standing on the tower Vill - Tiyay ( market) Dist-siwan, State - Bihar Pin 841231
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Golden Eagle (@GoldenE45959193) reported@JioCare Pls give me timeliness to return my money. Pls cancel the sim card request and give me my money back.
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PRATEEK UPADHYAY (@pkupadhyay566) reported@ConsumerHelp_ @JioCare Thanks for resharing, but my issue is still unresolved. Internet not working since 30 April. No engineer assigned yet. This delay is unacceptable. Please intervene and help resolve urgently. Request ID: SR000034R69N
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Sumit Kumawat (@SumitkKumawat) reported@JioCare Just copy paste standard template messages. No real resolution even government @BSNLCorporate provide better and timely solution for any downtime. My biggest mistake to switch from BSNL to JIo.
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Om Prakash Shukla (@shuklaom84gmail) reported@JioCare @reliancejio respected sir , wtf is this after paying 708 per month ..every time I need to remind you for bad network service..are you people really doing your job ?
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Zooloobazar (@zooloobazar) reportedHello @JioCare I am facing issues with relocation till 5 days
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iRaj Uttarakhand (@Raj_Uttarakhand) reported@JioCare Can you cancel this request and refund, please? I’m going for alternate connection.
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Adiii (@Adiii_013) reported@saikouegoist @airtelindia @reliancejio They only help with the installation process. Later they don’t care
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gowthamazure (@gowthamazure) reportedCustomer care ? When can I speak to a person who is not a bot , what kind of terrible pathetic company that you are running @JioCare I am working from home , my whole job requires wi fi . If this is not fixed by tomorrow I will shift to @airtelindia I don’t really need your servi
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balakrishnan (@Krishbalask) reported@JioCare No, this is not acceptable. It’s still not working, and it has already been almost 8 days. Instead of resolving the issue, you are asking me to reschedule again. I need a clear commitment on when this will be fixed permanently. arrange immediate resolution without any delay.
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare There is no always weather challanges in our area sir, try to find out better excuse to make foolish your reliable customer's. So fucus on resolve service of JioFiber.
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Rahul Shah (@imrahul_2018) reported@RIL_Updates @JioCare Dear Team, its the 4th day and I am struggling without internet. #akashbhaiambani I am hopeful that you will interneve. The support team of Jio has made the customers completely unsatisfactory.
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Nadeem Qureshi (@NadeemQ64687094) reported@JioCare There is no update at all.. and team is saying there is no complaint registered .. is this a joke 12 days all area impacted systems showing outage and saying no complaint registered.. they are not seeing calls details .. chat and X post is this a joke Reliance Jio
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Mahesh Madhyastha (@MaheshMadhyast7) reported@JioCare You are not responding even in dm , refund my money immediately!! Pathetic service
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AKASH KARIYA (@akashkaria1994) reportedYour team is so incompetent that our internet is still not working. Shame on you At least give my refund @airtelindia @reliancejio Jio your internet is not available in our building, let me know how to bring it here
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Diptikrushna (@Diptikrushna7) reported@JioCare You people don't aim for same but bloody doing same thing....u just aiming for bad experience of customers..go to hell jio
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Ramesh Manikonda (@koshykuriyan7) reported@JioCare In my area even possible my home no problem because even my surroundings 3 4 people are having the same jio fiber so i told better you fix here so that in future many ma take new connections because of these engineers lack of intrest to do work many of my
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Honey Dev P (@honeydevp) reported@JioCare Are you guys not sick copy pasting same message again and again? What a pathetic service guys. Do you people even have 1% loyalty towards the work you do or is Jio becoming a fraud company, taking money from people and not giving service.
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lowkey-suffering (@DevanshAr05) reported@JioCare Can you just fix your damn service already? My JioFiber has been down since yesterday. I even booked a service visit, and no one has shown up. When I call customer care, it says there’s an outage in the area—but somehow I’m the only one dealing with this. Is there any actual fix for this issue?
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Gagan Rai (@Gaganrai02) reported@JioCare @jiocare still no one contacted for the issue.
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Mujahid Alom (@Mujahid_along0) reported@JioCare hey jio I have decided finally to port out from @ViCustomerCare So Please tall details need to be port out. And for you @ViCustomerCare please don't disturb me as I have waited for more then 20 days to solve my complaint but you don't to it now I have decided to port
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Umed Diwakar (@jeevan_diwakar) reported@JioCare Cancel it i don't need your fraud jio air fiber now
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Ramesh Manikonda (@koshykuriyan7) reported@JioCare +91 70139 76180 Vechem Raja sai krishna came and fixed but he is threatening me that shift to Airfiber otherwise next time complaint will not be done what is this behaviour? Are you threatening the customers?
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BRIJESH KUMAR KHATRI (@BRIJESH1903) reported@JioCare @JioCare @Jio Complaint has been registered with National Consumer Helpline. I no longer wish to proceed with the connection. Kindly cancel my request and process my full refund immediately without further delay.
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Deepak tiwari 🇮🇳 (@tprince440) reportedNow he is not getting new work order and my plan is showing activated without even installation. @JioCare Need immediate action on this otherwise give my refund. Very pathetic service and all. I will never again think of getting Jio's any thing.
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Mathew Manuel (@Mattmannuel) reported@JioCare Hi @JioCare @reliancejio Any plans of fixing the internet ? It’s been 4 days now and nobody is working on fixing anything Your customer care is absolutely useless