Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Indore, Chennai, Patna, Hugli, Bengaluru, Bhopal, Dhanbād, Chhindwāra, Delhi, Vijayawada, Shillong, Dehra Dūn, Jamshedpur, and Jodhpur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 30 minutes ago |
|
Indore
|
Total Blackout | 5 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Pune
|
Internet | 6 hours ago |
|
Patna
|
Wi-fi | 7 hours ago |
|
Hugli
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Maitreya (@BaMaitreya) reported@JioCare Please tell me how to close the connection and get a refund, I have more options here can get better service and response
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సూర్యం గౌడ్ బండి (@suryam_bandi) reported@reliancejio worst network i ever had
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Dwag (@SP889900) reported@143_pushpendra @reliancejio That's why I never backed up anything on that fuxking free storage 😮💨🥴
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Mohd.Shakir (@shakir13879) reported@reliancejio @JioCare very bad network in varanasi
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sumit (@sumittweeterati) reported@JioCare @JioCare you should not eat you know why bcoz you Sucking our blood poor network
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ajeet kumar (@kaviajeet) reported@JioCare Engineers name is : Sajjan Kumar (Mob No. 7985074443) who was responsible for installing this JIO AirFiber on my location. It seems there is fault in his Router, Antenna or service. He is not ready to fix issue on time also misbehaving with me. Issue is occurring yesterday 8 am
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Manish (@Manishkr209) reportedPathetic customer care service @JioCare
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Nihal Singh (@nihal_singh16) reported@reliancejio I got my new Jio AirFiber installed today, and on the very first day, my internet is not working. As a new Jio user, my first experience has been really disappointing. Please look into this issue and resolve it as soon as possible. Area PIN code: 121004 @reliancejio
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idhayakani (@idhayakani) reported@AsSan98mat01 @reliancejio @JioCare Switch to airtel ji. Useless jio they never comes. Service is worst
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Dr Soumyajit Patnaik (@SoumyajitPatna1) reported@reliancejio @JioCare I had jio fiber connection for 3 yrs which i wanted to tranfer ,jio had no service before which i was made to pay advance rent of Rs 1047 and relocation charge Rs 1250. I haven't received the refund so far 10 days after submitting the set top box and router
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Aditya Mishra (@aditya5may1996) reported@JioCare The router has a continuous red LOS/Internet light with zero connection since yesterday. This means there is no fiber signal reaching the modem. Please escalate this and book a technician visit immediately to check the physical line
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exnovans (@EcnovansYT) reported@reliancejio @reliancejioCare Really disappointed with JioFiber support. Despite multiple complaints, I’m still being told that shifting the wire isn’t their responsibility because Jio “doesn’t pay for it.” I pay ₹10K/year for the service—why am I expected to deal with this?
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ravi kiran (@rajcerin) reported@JioCare Its more than 24 hours of the problem & no resolution yet. At least there is no contact no where we can share our grievance. Useless app with automated replies.
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Vivek ✨ (@KumrVivek_025) reported@reliancejio @JioCare @TRAI This has been happening repeatedly, and it is seriously affecting basic communication and internet usage. Please resolve this network issue immediately and provide a permanent solution. If the problem is not resolved soon, we will have no choice but to switch to another network.
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@ArnoldArvind (@ArnoldArvind) reportedHi @reliancejio @JioCare My jiofibre is not working from the day it is installed, kindly do the needful. +91-2231739617
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Mayank Dubey (@iammayank_d) reported@JioCare I have 2 connections you have send me the process for JioFiber not for Airfiber..I have already told you that your customer team has said that you have installed the Jio AirFiber with promo offer so you can't change your plan. However the engineer didn't tell me about the offer
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John Connor⏺ (@djsattu4) reported@JioCare i want to talk to customer care executive, but there is no way on your IVR for this, how can a customer connect you?
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Manish Jain (@jainmanish0906) reported@reliancejio @reliancejioCare This is extremely disappointing! paid for 15months of JioFiber service in advance,yet my internet has been disconnected due to a system issue.Despite contacting customer care, there is still no resolution or accountability.
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "It’s been 15 days of harassment by @reliancejio. Their staff abused me, gave zero solution, and they refuse to even apologize! All they do is social media drama. Pathetic! @JioCare #ShameOnJio #CustomerAbuse"
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Bala (@dineshbalaji4) reported@JioCare I used this network for jio set of box ,OTT, home mobiles, office work. All are totally out due to this. After so many conversation still your side confirm sheduled date can't confirmed , but my main concern why are you not telling truth behind the delay.need sheduled or quit
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Swetha Viriyala (@SwethaViriyala) reported@JioCare @JioCare are you for real? Can not just 1 person respond to a tweet? No wonder why customer care is at rockbottom. #worst
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Pegasus (@mainimanish) reported@JioCare World worst customer support Morans are hired to support us. they don't understand plain English. Fire them
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Kav (@fullofhope119) reported@JioCare I have been a jio user for quite some time and I've moved to uk for ny studies. During my time here my jio esim has unexpected turned off and not working. All my banking apps and Indian accounts is linked with this number. Kindly assist on how to get this number back.
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Arpit (@Arpit81823565) reported@JioFibre @reliancejio @JioCare Facing slow internet speed since 4-5 days. No resolution given till date very pathetic service and poor network.
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Jignesh Patel (@Jignesh151188) reported@JioCare Any Update ..? how many days it will take to cancel the order & initiate refund..?
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Kiran K (@KiranK77180890) reported@reliancejio @JioCare Charging customers extra without notifying them is not acceptable. If I reach out to support, they tell me that we are not responsible for Netflix but I am charged in my jio bill and not notified regarding the change either in email or text.
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Prithwiraj Banerjee 🇮🇳 (@BanPrithwi) reported@JioCare @reliancejio the audacity to ask for details to share over dm and then ghosting your customer is really commendable 🙌🏻 31st Aug is the last date I will be using the worst service provider’s WiFi connection, post that switching to @airtelindia
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Nikhil Mishra (@mnikhil2410) reported@JioCare @reliancejio @JioCare cancelled weeks ago but still haven't received any refund. Trying to call, please fix And give the refund.
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Mukesh (@MukeshsharmaGKP) reported@JioCare Here's the message: "Despite repeated complaints, the network issue remains unresolved, which is why I am forced to port. Check your DM for details @JioCare
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Bala (@dineshbalaji4) reported@JioCare I’ve already waited several days. If my service is unavailable, will Jio adjust the postpaid bill for those days? You charge even when the service isn’t used because of postpaid. If this continues, I want to cancel my JioAirFiber and switch to Airtel. Please resolve.