Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Mumbai, Guwahati, Chhindwāra, Mandi, Pune, Chandigarh, Dehra Dūn, Hyderabad, Nashik, Shirpur, Indore, Ahmedabad, Chennai, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Internet | 2 hours ago |
|
Mumbai
|
Phone | 3 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Mandi
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu Joshi (@ClicoHimanshu) reported@JioCare on my phone I am unable to use 5G inside and this is pathetic, and when raised the complaint it has 10 days of window, man what do I do for 10 days. Like this is not how you do.
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nikhilsharma.08 (@nikhilsharma_08) reported@JioCare SR - SR000037CIE3 its been 2 months since u have taken my complain still no refund. i have tagged u multiple times same response no refund return me my money or i will file a complaint at Cpgram I want my refund asap
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Vansh Bhardwaj (@vansh__03) reported@JioCare Generic replies won’t help. My JioFiber order has been pending since 30th June. I expect installation tomorrow. If it’s not completed, I’ll cancel my order and request a full refund. Please escalate this. Order ID: CO0001T7XSZH
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Rishabh Chaturvedi (@rishabhroxx1995) reported@JioCare @reliancejio I hv raised complaint 2 days earlier, but the service request has not been resolved yet, no engineer has visited. In today's internet dependent world, I am not having internet, as your loyal customer. Is this the way to treat?
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test (@ashar_saif) reported@JioCare @JioCare okay there is no issue on router. I'm just sitting behind the router engineer also visited two time and they are telling the same. I cannot do anything some issue from tower
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त्रिपाठी (@trlpathl) reported@JioCare I have visited thrice. No help.
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Radheyshyam kumawat (@BhilwaraRaja) reportedWhy no network my location while I recharge 5g @reliancejio @JioCare
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Tushar Wankhede Patil (@Tushar_wp) reported@TrakinTech @reliancejio & @BSNLCorporate Both are worst😭
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Rajeev Ranjan 🇮🇳 (@its_rajeevvv) reported@JioCare Dear Pravin, I have already provided the specific details in the Direct Message. Please investigate this issue immediately to ensure better internet connectivity for It is directly affecting my online classes. I need this to be resolved quickly. Thanks.
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JioCare (@JioCare) reported@ganesh933cd @reliancejio Hi Ganesh, we apologize for the inconvenience caused to you. We have rescheduled the visit as per earliest appointment slot. You will also receive an SMS confirming the exact date and time of the appointment. Rest assured your issue will be resolved at the earliest. (1/3)
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Ritesh kr Singh (@Upsckritesh) reported@JioCare Bank personal says that don't link this number with your bank account otherwise in future bank account might get ceased. Last user of this number is fraud What is the solution then?
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AMIT KUMAR (@prem0684) reported@JioCare I do not want to use wifi therefore want to surrender. Take my request immediately @TRAI Had about 20k Rupees financial loss due to regular connectivity issue. And I have shifted to new location and taken services of Airtel.
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Manjunatha Gowda (@manjubluemoon) reported@JioCare @TRAI @jio_fiber yes it is same number please don’t ask this doubt after 100 service request
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▄︻デⓀⒶⓃⓃⒶⒹⒾⒼⒶ══━一💥 (@Biggbosska12036) reported@JioCare @reliancejio Complaint Ref: SR000039HGB1 Complaint still not resolved. Internet issue is getting worse day by day. Very poor service and only false promises so far. We pay for service not for excuses. Fix the network immediately or I will port to another provider.
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Maani (@Maani_Jaze) reported@JioCare Dear @reliancejio @JioCare you only care when i post here. Else the problem should have got resolved 2-3 years ago. You can continue pasting ur apologies w/o providing any real solutions
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Sree Hari (@Ksreehari88) reported@JioCare These people are just wasting our time by asking same stupid questions which come on self diagnosis of myJio app, I hav already done that! Even after sharing my reg number nd jiofiber number, these people are irritating me with useless questions, annoying! Stay away @jio_fiber
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Rahul Pal (@rahulpaul09) reported@JioCare It's been 1hr I have DM but no response as well! Disgusting! @_MukeshAmbani ji FYI this is the service jio is providing to there customers.
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Gaurav (@gauravh1) reported@just_a_techy @reliancejio @JioCare Don't switch to Airtel now, as they are experiencing more network issues. If Vi has better coverage there, then switch to Vi.
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Ankit singh negi (@Ankitsinghnegi4) reported@JioCare It's been more than than 2 hours I have sent you details in DM but your incompetent and useless coustomer support still waiting for to contact me shame on you
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare @JioCare SR000039XO0H - Future date is NOT acceptable. This is 5th day since payment. Please provide EXACT installation date. If not confirmed in 6 hours, filing TRAI complaint now.
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Kamal Yadav (@OmniPresent1008) reported@QamarAnchor @reliancejio @JioCare Absolutely pathetic!! I’m facing the same issue. I recharged with ₹200 plan on 2nd july. It clearly mentions Unlimited 5G+ 30GB. I’m using 5g phone, and today entire 30 GB got exhausted.
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Yash (@yash91677) reported@JioCare Customer care also saying same thing you are also saying same thing when i will get my engineer
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Soumya Mukherjee (@thesoumyam) reported@JioCare Need resolution by Monday as my work is getting affected by your inefficiency and misselling and giving incorrect details by your sales. On Tuesday will move to @airtelindia again.
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अंकित कलोता 🚩 (@ankit_kalota12) reported@JioCare I have sent you the information, please take action so that my problem is resolved. @JioCare
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Chandan Chainani (@chandanchainani) reported@JioCare Please provide me a complaint number to raise a complaint with the consumer court. @nch1915 @consumercourtin
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ajaycatt (@ajaycatt07) reported@JioCare @reliancegroup @RIL_Updates I request you to: 1. Reopen my complaint immediately. 2. Arrange for a technician to visit my location and investigate the issue. 3. Ensure that service requests are not closed without customer confirmation. (4/7)
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Dabbu (@ds65pds) reported@JioCare @jagograhakjago Please provide the transaction reference number and the exact date of credit. If the refund is not processed within 48 hours, I am lodging an official complaint with the National Consumer Helpline (NCH) @JioCare
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R S JAYAKRISHNAN (@rsjkrishnan) reported@JioCare Please give necessary instructions or directions to your Kollam District, Kerala State office to provide me a JioFiber connection without Aadhar alone as identity proof. Denying a service for non production of Aadhar is a crime
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Politics Affair (@iamkohli1818) reportedDear Jio Payments Bank Support Team, I am unable to perform any transactions from my Jio Payments Bank account. Whenever I try to make a transaction, it does not go through. Kindly check my account @reliancejio @CareJpb
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Nikhil Singh (@Nik_Singhh) reported@JioCare @reliancejio @JioTrue5G 2/4 This is not a phone issue. I tested on multiple devices and every Jio user in my family is facing the same problem. High ping, high jitter, buffering videos and frequent speed drops have become a daily issue. I am attaching a screen recording of the speed test as proof.