Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Nashik, Lucknow, New Delhi, Mumbai, Guwahati, Bhopal, Bengaluru, Chhindwāra, Chandigarh, Hyderabad, Pune, Kanpur, Dimāpur, and Vellore.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 1 hour ago |
|
Nashik
|
Internet | 2 hours ago |
|
Lucknow
|
Internet | 2 hours ago |
|
New Delhi
|
Phone | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bholaram Katare (@bram_katare) reported@JioCare How many days required for network optimization give me the exact number and who will give compensation to me for bad services from 09 August to day's you are taking for optimization.
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Arvind Kumar (@arvindkumar9508) reportedFew days when ??? Extend my recharge For Few days ? If possible If not possible why I should wait ? I paid you provide service without any problem @JioCare
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Rajvardhan Thakare 🇮🇳 (@RajT96) reported@JioCare internet speed is extremely slow
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TJ (@TriptiNMWM) reportedJio has such terrible service in Gujarat @JioCare @reliancejio @RelianceDigital any special reason for such terrible customer care in Gujarat. Grievances are closed without solution, multiple follow ups since last month and still no solution.
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Karthikeyan (@SKN_karthikeyan) reported@JioCare How can jio close the complaint without my acknowledgement ??? SR00003DY1PV what has been processed no engineer had called me no call from jio team no response , a person visited my place to book jio fiber also now not attending the call shame on you jio @DoT_India @JioCare
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Hrushikesh Nair (@hrushikeshnair) reported@Ramanand06X @JioCare Consider switching to Vi 5G. Vi is much affordable and service quality is too nice. Don't try to think about BSNL, they are the worst to provide mobile services.
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Pavan Sharma (@pavanturaga18) reportedThe engineer also tried to complete the required pole-photo verification using another phone instead of properly following the installation process, which apparently wasn’t accepted by the Jio system. Since then, no resolution. @reliancejio @jioca Please look into this urgently
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Taxation Kabra (@camukeshkabra) reported@JioCare what a fabulous customer service. My fiber connection is down from last 3 days but still not activated. Whether my charges for inactive period will be refunded back? #relianacejio #digital
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paurush gupta (@ilu456) reported@JioCare You reopened it, and the technician cancelled the request without visiting this time..nice service
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Sandeep (@Masum_Indian) reported@JioCare finally I have forced to port my number from jio to other operator due to worst ever mobile internet experience net is so poor that even as of now i am using wifi connection to tweet this msg now you can realise your service , in city like hyderabad
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Sanjeev Katyal (@katyal1sanjeev) reported@JioCare How to escalate if irresponsible customer care close the request without a resolution.(SR00003DXYH1)
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vicky vikram (@heretoevovle) reported@reliancejio @JioCare paid ₹2,221 for a Jio Home 6 days ago installation not done. Despite repeatedly caling customer care, I am only being told to “wait” with no confirmed installation date. If you cannot install the connection,cancel order and refund 2,221. #JioFiber #JioHome
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Sudhansu Sekhar Rath (@Sudhans54059469) reported@reliancejio @JioCare My Self Sudhansu Sekhar Rath Im From Dist-Angul Village-Bentpur Grampanchayat-Kangula Bentpur.. Its problem we are facing last 3 month.. And after current we will not able to use jio NETWORK...why ?? If problem is not clear within 2 days we people also change your platform
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Piyush.Lotus (@LotusPiyush) reportedService Request no SR00003E0ZZ5, my internet is not working since 3 days. The complaint isn't resolved but I have received message of its closure. Kindly get it corrected urgently @JioCare
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Prem Thiagarajan (@prextravel) reported@JioCare @JioCare Sevice engineer has not visited yesterday, scheduled today from 1pm to 2pm and no one visited yet. It's really frustrating to see just rescheduling and no one has contacted about the issue. No way to contact other than putting in here.
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Arslan Zargar (@CGT_STROM) reportedHey @JioCare @reliancejio, I recharged my JioFiber connection yesterday with a 150 Mbps plan, but my download speed is completely broken and locked at 0.69 Mbps.Oddly, my upload speed is working fine at 40 Mbps. My router has been restarted, and this happens on all devices. It looks like my account is stuck on an "expired/throttled" profile backend lock even though my payment was successful and the plan is active.Please reset my port connection and push the correct speed profile ASAP. Please DM me so I can share my account details.
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Nitin Kathad (@NitinKathad) reported@Ajaykumaarji @JioCare Brother, this issue is in every network provider @airtelindia, i have raised complaint for 4-5 times, they wait few days and then close the complaint saying that issue is resolved. How could they know that thier wifi device strength is weak?
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NEELA SAI KIRAN (@NEELASAIKIRAN1) reported@JioCare @JioCare how can you give a slot 1 week late. How shall we use the internet till then. Also a engineer as visited our apartment and he even came to our flat. He identified the issue but didn't resolve as we are not the one's who raised the ticket
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Human_being (@umar_iqubal) reported@JioCare @JioCare same problem occuring today at regular interval. Kindly resolve the problem ASAP.
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Vineet Chakraborty (@VineetChakrabo2) reported@reliancejio @JioCare hello team, i wanted to change my jiofibre register number, can you please help me to do that.
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Abhilash Reddy Kosireddy (@abhilash__45) reported@reliancejio i have paid amount for recharge of 349 for a new sim which i ordered through myjio online kyc and it has been 3 days and i still haven't recieved sim help me my existing number of airtel 9456120764 my new given jio number : 9281077966
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Bhaskarjya Sonowal (@XBeast16872761) reported@JioCare And the issue is not something like for ever for 1 day it provides the network smoothly and the rest other days you the telcom providers slow it down even 4g doesn't work shows offline. Fix it up unless u want to loose your customers.
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Amaan Khan (@Amaankh4567) reported@JioCare call forwarding problem
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Sandeep Dagar (@Dehatiudaan) reported@JioCare Thank you so much My problem is resolve just 15 minutes ago
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GK (@Gopigk2124) reported@JioCare Such a waste customer support instead of giving same replies could you please resolve the issue which I reported earlier? It's been a week since I initiated the cancellation till now I didn't get any refund. This is the value you are giving to your customers
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Er. Raushan Kumar (@raushanraj458) reported@reliancejio @reliancejioCare I’ve been a loyal Jio customer for years, but this is extremely frustrating. Since this morning, there has been NO Jio network inside my home on BOTH my Jio SIMs. The network returns as soon as I step outside. I tried MANY TIMES to register a
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Dinesh Dalere (@Daleres) reported@reliancejio Issue is STILL unresolved, how long am I supposed to wait for a connection I have already ordered? Fix the activation issue and make my JioHome connection LIVE immediately. No more excuses or false timelines. Treat this as an urgent escalation and provide a clear resolution TODAY
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VICKY KUMAR MISHRA (@Kumar_Vicky_) reported@reliancejio @JioCare do your customer care and even appellate authorities looks at service request carefully before responding to request?? Why there is no correlation between what request is all about and what has been answered?
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Sunayna🌻 (@sunayna30) reportedsuch a bad experience I am having while using Jio I will port it is airtel asap I wasted so much money on a terrible telecom operator @JioCare I have complained but they didn’t fix their network I can’t waste anymore money on them
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Sumanth (@Sumanth15060) reportedTerrible experience with @AJIOlife. Bought shoes that don't fit, and now they refuse a return/refund claiming the coupon code secretly Denyingstatutoryconsumer returns viahidden discount@consumerforum_ @reliancejio #ConsumerRights #AjioScam #ConsumerProtection