Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/21/2024 06:40

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Ahmedabad, Guwahati, Chhindwāra, Jodhpur, Aizawl, Bhopal, Shillong, Pune, Samālkha, Sidhi, Bānkura, Kolkata, Diu and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaAhmedabad Phone
IndiaBengaluru Internet
IndiaGuwahati Internet
IndiaAhmedabad Internet
IndiaChhindwāra Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rakeshyadugiri R A K E S H (@rakeshyadugiri) reported

    Signal strength in your area will be improved in 120 to 180 days. How could u give same response since 1 year?? Aditya nagar, kukatpally, hyd @JioCare @reliancejio

  • ankitra66290823 ankit rai (@ankitra66290823) reported

    @JioCare I want jio fiver service on my location please quick response, address.vill.baltikara, district. deoria (u.p),pin 274405

  • MamtaSingh100 Mamta Singh (@MamtaSingh100) reported

    @reliancejio No network in 813205

  • AaArunarjun ArunArjun (@AaArunarjun) reported from Medchal Malkajgiri, Telangana

    @Airtel_Presence Simple issues I have 2 airtel numbers . I won't like to recharge both for incoming now airtel increased minimum recharge amount also. So I won't need this network anymore. @JioCare giving free incoming calls. 💙

  • mogulshri 🇮🇳Shri Krishna (@mogulshri) reported

    @JioCare @ASHWINIKUMAR18 And they used their popular template or we can say excuse for slow net speed. Many users is it a bus or train soo many users boarded into it. While selling sim why don't you upgrade your network capacity??

  • abhishekmisra1 Abhishek Misra (@abhishekmisra1) reported

    @Patilvaidehi_ @Airtel_Presence @JioCare Issue doesn’t lies only with the Network but also with any services of Airtel.. seems like they are bluffing with customers.. if you keep on escalating th’ll start misbehaving with you. There Nodal team doesn’t responds. Airtel is #incapableserviceprovider

  • shijivarghese1 shiji (@shijivarghese1) reported

    @JioCare We tried everything possible from our end. There is poor network in the full building. We are unable to do any work.Instead of improving it's getting poor to worse day by day. Requesting to do something. Please

  • RaktimBhaduri Raktim Bhaduri (@RaktimBhaduri) reported

    @JioCare I am hearing this sentence for 28th time. Please take a look at the number of times I have contacted customer care. I want engineer's number as I am pretty much sure that nothing's going to change or acted upon.

  • jainchirag Chirag Jain (@jainchirag) reported

    @JioMart_Support @JioMart Really disappointed with your service. Placed an order after a gap of 6 months, again order got cancelled without any intimation. This has happened twice in a row, that too NCR. Surely a brazen slip in services @reliancejio

  • Shahzan__Ali Shahzan ali (@Shahzan__Ali) reported

    Jio Network down from 2 days @reliancejio @JioCare

  • p_k_d Prashant Dasgupta (@p_k_d) reported from Hyderabad, Telangana

    @JioCare Patience to wait without any resolution is something saint-like. There's no point in having that "expected resolution time" there in the SR if all you can profess to customers is to exercise patience.

  • Pradeep70168339 Pradeep Tripathi (@Pradeep70168339) reported

    @JioCare can you solve my area networking problem

  • shudh_anshu Ashutosh Kumar (@shudh_anshu) reported

    @JioCare Customer care team has put me on hold this second every you put on hold line will get disconnected. If happen the I will sorry for to disconnected your connection.

  • pallawpathak Pallaw Pathak (@pallawpathak) reported

    Dear @reliancejio, I am really sorry to say this but your fiber connection in Gurgaon is the worst broadband service I have ever used 1. False promise by your sales team 2. Delay in installation 4. Complaint lodged several times but no response Please send someone to deactivate.

  • modi_dakshesh Dakshesh Modi (@modi_dakshesh) reported

    @reliancejio @jiocare No network connection since morning. Pathetic service.

  • MrMohanMaurya Mohan Maurya (@MrMohanMaurya) reported

    @reliancejio @JioCare will network problem solve in this century?

  • AKmalviya01 Ashok Kumar Malviya मैं भी किसान (@AKmalviya01) reported

    @JioCare My issue still not resolved. I am getting slow speed every where.

  • fume_brain BuildingBlocks (@fume_brain) reported

    Shutdown your handle if you can't handle your team to resolve customer's issues @JioCare @airtelindia fibre services are far better. Thanks for giving me a chance to realize it

  • satyasaikumarg Satyasaikumar Gorthi (@satyasaikumarg) reported

    @JioCare need to port from airtel can you help

  • Avanish16585091 Avanish Srivastava (@Avanish16585091) reported

    @JioCare Dear This is worst experience by jio . Recently, I have using the jio Fiber services & also connected my TV using JIO set top box. I have faced volume issue. Audio is not good. service request number is SR0000168CXL . Thanks Avanish Srivastava Ghaziabad ( UP )

  • Rgurjar1234 Ram Gurjar (@Rgurjar1234) reported

    @JioCare I know that VIP content is not available and I am not asking for that, I am asking that I have paid for a year long disney hotstar VIP pack and Jio should provide that service.

  • Anupam027 Anupam Alok (@Anupam027) reported from Muzaffarpur, State of Bihār

    It's been past 2 months, experiencing very much slow internet speed in my locality,tired of calling 198,plz resolve @reliancejio @JioCare

  • adlasharan Sharan Adla (@adlasharan) reported

    @JioCare @reliancejio I am tired of following up with you guys on the refund status for the cancellation I made in July. It's been more than 21 working days and I haven't got my refund. Please refer to Interaction ID (MR0000Y2Z4DZ) to get an idea about the issue #JioFiberCare

  • imsudiptapal Sudipta Pal (@imsudiptapal) reported

    Dear @JioCare how do you can provide such worst services (speed)to customers. In the whole city Agartala everyone faces the same.The worst fibre service in the town. Upgrade your system otherwise,don't play with customers emotions. You can ask everyone from Agartala (799001).

  • Pradeep70168339 Pradeep Tripathi (@Pradeep70168339) reported

    Hi @JioCare @reliancejio @DoT_India provide your mail id i have to complain ,your customer support employee for her behavior.

  • p_k_d Prashant Dasgupta (@p_k_d) reported

    @JioCare That's the same response I get from Customer care since Yesterday. 😢

  • DigitaliDrop Silenced Monk (@DigitaliDrop) reported

    @JioCare Do I have to switch my SIM card every time i want to login to the app , as I am using iPhone I won’t able to install Jiocall to get OTP for my jiofi number , you still haven’t given an solution for that

  • muthu93093272 muthu (@muthu93093272) reported

    @JioCare completion of existing. I want to pause longer validity plan and use new plan to be expired in 30 days. Alternatively deactivate shorter plan and use it later. Customer care disagreed for this also there is no solution. Jio did not warn me while activating my new plan.

  • Ajin741824 Ajin (@Ajin741824) reported

    RIP JIO NETWORK 🏴🏴 @reliancejio @JioCare @JioSaavn

  • AaArunarjun ArunArjun (@AaArunarjun) reported from Medchal Malkajgiri, Telangana

    Hey @reliancejio I want to port my network @airtelindia to @reliancejio How can I ?