Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Morādābād, Noida, New Delhi, Raurkela, Pune, Hyderabad, Kolkata, Imphal, Chhindwāra, Nagpur, Jamshedpur, Delhi, Mumbai, Bengaluru, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Morādābād
|
Internet | 32 minutes ago |
|
Noida
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Raurkela
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satya (@Satyadas_) reported@JioCare It is in process since 1 month. This is not working. I don't want the connection anymore. Please refund my money.
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Bikram Dutta (@BikramD24804705) reported@JioCare Thanks Durgesh. Ticket SR00003AXZJP re-opened noted. Speed is still very poor. Please Don't close till better interest speed .
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vishal kotar (@vishalkotar) reported@JioCare Aniket Rajpure mobile no 8108935237 is the worst engineer who is basically arrogant and senseless not understand Customer problem
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shankar pratap verma (@shankarverma18) reported@reliancejio last 6 days facing outage due to power adapter and Unable to submit complaint due to your ivr system. Who will responsible for 6 days outage. Today i call to jio phone and then request to add my complaint eng visit scheduled but no come.
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sharvari (@sarvari14m) reported@JioCare my relocation request has been pending for about a week. One was made earlier this week which was canceled by your service partner, the new request was supposed to be attended today, no one showed up. I even went to your office at Mansi circle Ahmedabad with the request.
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Rao Vikash (@vikashrao14355) reported@JIOAIRFIBERIN @JioCare @JioChat trying to connect to Jio customer care for WiFi frequent disconnections since the last one month, but unable to connect via call or chat. It's a very worst experience. Sorry to say but if you are able to support customers then why run services.
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baba bharti (@bababhartihind) reported@JioCare Fibre ID? Your AI sucks. Read again, I was trying to get your jio Air fiber,but your APP and your AI sucks.your customer care is as useless as your network here.
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Azad Mishra (@AzadMis7272) reported@JioCare very bad service from your side from last 4 days I raised a complaint but no response from your side your customer care representative also telling lie highly disappointed still my problem is not solved
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Chaitanya (@chaitanyathakur) reported@JioCare @reliancejio it's been three days since my jio fiber is down. The service request SR00003AAJPV is being postponed to the next day without my control or any communication from your end! This has happened twice withing a month's time frame. Kindly expedite a resolution.
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Nishkarsh Jain (@Nishkarshmjain) reported@reliancejio @JioCare Your technicians are hiring for bribes in Chengannur, Kerala to provide fiber connection despite already having paid Jio online. This is unacceptable. Not sure if you can run business with such employees. Really bad experience.
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SREERAG P (@Sreeragpnair3) reportedDear @airtelindia , @reliancejio, I was an Airtel customer and ported my number to Jio in November last year. I kept the number active by recharging until January, but after moving to the UAE, I unfortunately missed the subsequent recharges, and the SIM has now been disconnected.
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JioCare (@JioCare) reported@HARSH8264 @reliancejio Hey Harsh, we do understand your concern. 🚀 DM us your Jio number, alternate contact number, name of websites/apps you faced difficulty accessing, handset model that you are using and address where the issue is faced (house name/number, floor number, street name, (1/2)
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Rudra Raiyani (@rudraraiyani) reported@JioCare This is not called earliest visit. Visit is almost after 7 days. Very poor service this time.
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Brig. Jay Kaul , Veteran (@Jaykaul) reported@JioCare Your WiFi mobile services are in pits In Shimla and in Sector 37 in Noida. I have paid for 5 G services and can't even make payments through Paytm. A very sad experience. I have repeatedly said so in the past but no resolution of my complaint.
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Giરીsh નેgi (@girishnegi5) reported@reliancejio is looting people in the name of relocation of fiber connection. First they take relocation charges and then do not relocate the connection not refund the money back. This is pathetic. In the name of customer service AI CHAT BOTS ARE COMMENTING.
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Bikram Dutta (@BikramD24804705) reported@JioCare Noted Bhavana. But SR00003AXZJP pending . Speed still slow . 13 Jul deadline. Please escalate to Nodal Assam now. Don't close without better internet speed.
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raja shekar reddy (@reddy602) reported@Airtel_Presence @airtelindia I’m facing Airfiber issue last 3 days no Internet and dishtv 11034724789 my tickets number pls help me issue I have call recoding ur team not reply good way @JioCare # Airtel F*k
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ran-dom (@the_rookiest) reported@JioCare its been 02 days that the jiofiber wifi is down. No resolution, engineer keeps changing
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Naved Khan (@navedkol) reported@JioCare can you pls confirm why you people sold hybrid connection when it was working good with Jio Air fibre Every day the is net issue multiple complaint raised every day but still no one came for solution. This was not accepted from Jio
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Allaboutcharts - Bharat (@Allaboutcharts1) reported@reliancejio @JioCare @jio_fiber Service ID - 778740756939 - since past 3 days internet is off.. though its on in the next office.. have been trying for someone to come .. no one is responding .... how can someone trust you .
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Adarsh Mishra (@adarsh01mishra) reportedHey @reliancejio @JioCare your internet service here at ambernath is very very bad, idk what is the issue but i am not able to access Instagram feels like in 3g or 2g service. The tower is full but nothings working.
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Dr Imran Syed (@drsyedimran86) reported@airtelindia @Airtel_Presence @JioCare Airtel DTH Issue not yet resolved. No signal from 2 days. No visit or any communication from technician. Ref 657473224 Is this Premium service of Airtel BLACK?
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Prakhar (@prakharashukla) reported@ajazcu05 @JioCare This is fraud to show lesser complaint redressal time. Due to this type of malafide case 12days service break was reduced to 7. I have 3 months recharge and during this period over 12 days service break occurred. Without any compensation.
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ops (@priya5y5) reported@JioCare Lutairo network me suadhar kro
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dibya kishor gahir (@dkgahir) reported@JioCare Hello Why? you are not giving proper service low speed issues facing from 6 months Repeatedly complaining about it i have paid one year extra payment to get one month extra but your service is very poor if not refund immediately I will do a mental agony ,harassment case als
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare When should I pay my bill. While no service provided.
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Rajesh Sheth (@shethrajeshn) reported@JioCare @reliancejio Network is down since last 3 days. Registered complaint and made follow up with online help desk number more than 15 times. Every time they told we are escalating the complaint. 3-4 times engineers slot has given no body came and resolved the issue.
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Abdul Saboor Khan (@abdul_sk) reported@JioCare @reliancejio your fiber internet service are down since last 5 days, yours ai agent is useless, all. It keeps on saying internet services are impacted it will be fixed soon. Is there anyone where we can Complain to and get it sorted out as your call centre people are
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PAWAN MALVI (@PAWANMALVI4) reported@JioCare @JioCare Your customer support team has already rescheduled the engineer visit 5 times, but no one has arrived yet. It has been more than 24 hours without service, and every time we contact customer care, we receive the same response that the visit has been rescheduled.
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Parthh_15 (@15_parthh) reportedI have been facing issues for the past 24 hours — my Jio Fiber/WiFi is not working. When I called customer support, the agent spoke to me very rudely the service is very poor. My Jio WiFi goes down 3 times a month. @reliancejio @JioCare