Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Pune, Indore, Chennai, Jaipur, Hyderabad, Bengaluru, Ahmedabad, Vadodara, Patna, Mumbai, Chandigarh, Kolkata, Coimbatore, and Kota.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 58 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Indore
|
Internet | 3 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Jaipur
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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🅶🆄🆁🆄 🆁🆂 (@GuruRS6) reportedservice request number SR0000382R93 3 months se problem h rha hai multiple time complaint also today i am suffering while using data showing 2 bar 5g network but no internet work @JioCare @reliancejio team said that in my area problem solved permanently but i don't get solution
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Vanthiyathevan 🥳 - TVK (@VanthiyathevanM) reported@JioCare This issue remains unresolved despite multiple complaints. SR000037Y3NF has been open for more than 2 days. Request immediate escalation and compensation for the service downtime.
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SHUBHANGII Singh (@SHUBHANGII57615) reported@JioCare I have requested for juo fibre connection termination on 09 jun and spoke to customer care as well still i cant believe a new bill has been generated for 11 Jun to 10 Jul 26 period scamming people @JioCare …i have jio postpaid connection and such response making me reconsider
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SamSai (@sai_sidd) reportedIs the F1 Free Practices of Barcelona not available to stream on the JioTV Fancode subscription or am I the one facing this problem? #JioTV #F1onFancode @JioCare @OfficialJioTV
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Balaji (@Balaji79651412) reported@JioCare @reliancejio , We are eager to resolve JioFiber Service Request No. SR00002LQNV6 for Service ID connection having JioFixedVoice Number +914435692456 and have managed to get an earlier appointment on 12-Jun-2026 between 19:30:00 - 20:30:00 No one turned up to fix it
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Janaparapu narayana (@Janaparapunara2) reportedHi @reliancejio I have been using your services from a long time. Today I have faced an issue, i usually do recharge for 6 months for my JioFiber, but now I didn't get 300 free voucher, I got the bill for this month @JioCare
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Vivek Kukreja (@VIVEKKUKREJA) reported@HemantY31 @JioCare @reliancejio Did the issue solved?
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Debayan Tewari (@aamidebayan) reported@JioCare LiveTv+ OTP not received. Trying since yesterday. Please help.
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maggs (@maggstwts) reported@JioCare facing issues with jioairfiber since the installation day. Nothing fixed after multiple visits over a month as well. Now when I'm trying to cancel my connection why aren't you giving me a refund when the problem is from your end??
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Saurabh Mhatre (@demigod8928) reportedSpoke to 5 CS agents today whose only skill is reading scripts and transferring me to a dead line when I ask for a senior. If "Failure of Service" was an Olympic sport, @reliancejio would take gold.
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Vikash (@VikashR69629331) reported@JioCare @reliancejio JioAirFiber Plus still SUSPENDED despite payment. Paid ₹587.29 on 11-06-26 UTR: 091421774026 Txn ID: T2606111337148218460303 Order: PT0000BLCVI3 Fixed Line: 061-84316769 24+ hours gone, no service yet. Facing huge issues. Resolve ASAP
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ALpha_drØpsπ² (@Alpha_drops007) reported@JioCare Extremely disappointed with Jio AirFiber. My LiveTV+ service is not working, and I'm unable to stream the FIFA World Cup. This issue has completely ruined the viewing experience during a major sporting event.
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nick (@Nick_N_Shah) reported@JioCare Dipesh Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED so CAN'T SEE ANY SR. So can't add/update in SR, IFSC code which you can get it from my DM. It's humble request can you pls update SR and connect with me. It will avoid more DELAY in #JIOREFUND
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Sainath (@megharajsai) reportedDear JioFiber Team, I am extremely disappointed with the service. My JioFiber internet connection has been disconnected twice within a single month due to unknown reasons. This is causing major inconvenience and affecting my work. @JioCare
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Ayush (@ayushroyce5173) reported@JioCare @reliancejio Update: They are just passing time Never buy a jio sim or switch to Airtel asap
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ASHOK (@ASHOBA) reported@JioCare @jagograhakjago Worst experience with AirFiber! Constant network issues, no stable connection, and customer care doesn't even answer calls. Paying for a service that doesn't work. Pathetic support and unacceptable service. Resolve this immediately! #AirFiber @TRAI
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kerulkataria (@kerulkataria) reported@JioCare Still it is not working
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare Now enough is enough today I am going to switch to another reliable service provider, As already given information unused subscription balance will not be refunded whether connection is working or not Pl. donate my hard earned money in Reliance charity as a gesture form my side
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Dr.ANJUM DATTA (@decent_anjum) reported@JioCare No resolution yet from @JioCare @jio_fiber team, just h Fake promises
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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Aditya Sur (@adityakumarsur) reported@JioCare Please assist. The issue is not resolved yet
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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Raman kumar (@vicky31roy) reported@reliancejio @JioCare Still my issue not resolved.... Is this way to do service maintenance... From 08/06/26 and today is 13/06/26 6 to 7 days passed and no solution given yet. Who is responsible for this 1 week trouble please waiting for reply. Thanks 🙏
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Karan Michwal (@INCKaranMichwal) reportedHey @JioCare despite payment our jio fibre doesnt work and this is every month's problem. Service is pathetic, set top box hangs and glitches multiple times. This is annoying me now & I'm fed up of taking this matter with your customer care. Fix it ASAP
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zee 🏹 (@Zee5haan) reported@JioCare cancel my connection, i am fed up if your speed
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Hari Ganga (@HariGanga9) reported@JioCare call centre girls speaking in Hindi , all hang up without even listening to our issues and just keep repeating their written things mentioned . I keep receding upteem sms on rating the calls and give feedback . What feedback when things are not resolved
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Aaquib Siddiqui (@AaquibSiddiqui8) reportedAfter so many complaints, a technician finally visited my location today. He checked both the indoor and outdoor network setup and confirmed there is a network issue. When I asked why the company isn't increasing tower capacity despite heavy congestion, he said they have repeatedly requested additional towers but receive no response from higher authorities. @reliancejio @JioCare
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Santosh Maurya (@smaurya1402) reported@JioCare I am unable to track connected devices. Very slow speed Router showing offline
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Syed Anees 🍁✍️ (@itissyedanees) reported@airtelindia @Airtel_Presence @JioCare Airtel, thanks for teaching me the meaning of Unlimited Data. My 349 Postpaid plan shows Unlimited Data, but my internet doesn't work. Calls to 121, 198, and even the Appellate Authority have produced plenty of assurances but no internet.
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$UJ€€¶H (@SujeethTweet) reported@JioCare Today I am approaching new vendor services for installation/ services due to your negligence in solving the problem on time. Shortly I will come out Jio, i am using 5 jio sims ( family) 1 Airfiber total spent yearly 20k/ yr for your worst customer services @AkashMAmbani