Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ranchi, Chennai, Mumbai, Ghātāl, Bhubaneshwar, Chhindwāra, Bengaluru, Rājkot, Kolkata, Delhi, Bhopal, Shimla, Kurukshetra, Rewāri, and Ahmedabad.

City	Problem Type	Report Time
Ranchi	Internet	1 hour ago
Chennai	Internet	2 hours ago
Mumbai	Wi-fi	2 hours ago
Ghātāl	Wi-fi	2 hours ago
Bhubaneshwar	Internet	4 hours ago
Chhindwāra	Phone	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prachi Dahibhate🧑‍💻 (@DahibhatePrachi) reported 1 minute ago

  @JioCare @JioCare Complaint SR00003CEGIF was marked resolved without fixing anything. Still facing slow internet, no calls, and no SMS. Please reopen and resolve the issue instead of closing it. #Jio

• 
  nick (@Nick_N_Shah) reported 2 minutes ago

  @JioCare Gladwin thank you. Since your support team is working so why not setup phone call togather discuss & resolve the situation on call to expedite refund release rather playing message passing, guessing game. That's where more delay & misunderstanding can happen let me know.

• 
  Arunkumar Jagadeesh (@ArunkumarJagad3) reported 7 minutes ago

  @JioCare and @reliancejio @JIOAIRFIBERIN I have been sending DM to you guys from last one month but no use you aren't even resolving the issue. It's been more than a month #saynotojioairfiber #worstcustomerservice

• 
  prabodh shirke (@parimyangel) reported 9 minutes ago

  @JioCare Please don't send me a generic reply saying the issue will be resolved within 24 hours. I want this network and internet problem fixed as soon as possible, along with a clear explanation of what is causing the issue and when it will actually be resolved.

• 
  Satheesh Karamala (@SatishKaramala) reported 12 minutes ago

  @JioCare @JioCare This is unacceptable. Your app now shows the engineer visit on 30 Jul, which means I am expected to wait nearly 3 days after raising the complaint. The delay started because my SR was wrongly updated as “Customer not available at home”, despite me being at home and

• 
  Shishir Mukherjee (@shishirmukherje) reported 14 minutes ago

  @JioCare Honestly even though if, I DM you people the problem will not be resolved and the problem is from beginning of my connection it’s better you people discontinue your useless Airfiber service because it’s not worth fooling the customers into believing they getting premium service.

• 
  Yunus Batcha (@ia_myb) reported 15 minutes ago

  @JioCare Technician visit was scheduled btwn 12pm to 1 pm today, and it’s 10 mins past 1pm but still no call or whereabouts on this issue?? Why is this getting delayed?

• 
  Usha (@usha06) reported 16 minutes ago

  @reliancejio @JioCare Look into this issue ASAP. And also resolve my internet issue

• 
  Ankit Manglam (@AnkitManglam) reported 16 minutes ago

  @JioCare If everything is prepaid and you guys stop the services as soon as the plan expires how come I have to pay for settlement. It should be you guys who should compensate for not providing service for 30 days as mentioned...

• 
  Fayaz Peer (@FayazPeer) reported 20 minutes ago

  @JioCare, why is it so hard to get a solution to my internet speed issue? Why can't someone visit the site and check what the issue is? Why is your customer support asking me to do some random troubleshooting? I am literally fed up. I am paying for 100MBPS and get just 20MBPS.

• 
  Bounce Back (@NabinModi0987) reported 23 minutes ago

  Frequent network failures and not listening to complaints are an example of @reliancejio's monopoly and arrogance. eNB 10546 Tawar id 937 Kaliahata Telkoi Kendujhar Odisha @JioCare

• 
  Avneet Singh (@avsingh90) reported 23 minutes ago

  @reliancejio @JioCare he informed me that a new technician had made changes to the tower ID, causing this issue. When I requested him to help, connect me with his senior, or even arrange a conference call, he refused, saying he was “helpless” and

• 
  nick (@Nick_N_Shah) reported 23 minutes ago

  @JioCare Tanya thanks for the update. My assumptions is backend team is support team, with so many SR in my case from 2+ months it isn't rocket science for them to take a time plus it's straight forward situation of 1 connection. Just the way I am asking u pls ask than tell me

• 
  மோகன் கதிரேசன் (@MohanPk6) reported 26 minutes ago

  @JioCare recharge done but not showing Can you help me DM me

• 
  Arunkumar Jagadeesh (@ArunkumarJagad3) reported 27 minutes ago

  @JioCare and @JIOAIRFIBERIN hey I hv been contacting you since a month. Hope you guys aren't dead yet! Could you look into the issue? Been tried chasing you all. Manager aren't picking the calls technicians don't no the work! #InternalControls #slowspeed

• 
  prabodh shirke (@parimyangel) reported 28 minutes ago

  @JioCare You heavily advertise your 5G network, but even your 4G service is not working properly here. The internet is completely unusable, making all those 5G claims meaningless for customers in my area. Please stop promoting services you cannot reliably provide and fix the issue

• 
  nick (@Nick_N_Shah) reported 29 minutes ago

  @JioCare Gladwin thank you. Since your support team is working so why not setup phone call togather discuss & resolve the situation on call to expedite refund release rather playing message passing, guessing game. That's where more delay & misunderstanding can happen let me know.

• 
  Shikha Prasad (@imshikha) reported 31 minutes ago

  @JioCare Please raise a disconnection request. If your customer is not a priority why should I be the one still showing patience?

• 
  AMIT JHA 🇮🇳 (@ek_mithilanchal) reported 32 minutes ago

  @JioCare @reliancejio what you want payment is also done for a mobile postpaid number. Still suspended from last 24 hours, customer care is giving fake promises on every call. 1 hour, 2 hrs. Is it a cost of a dedicated customer from last 10 years keeping a single SIM card??

• 
  nick (@Nick_N_Shah) reported 33 minutes ago

  @JioCare Harshit unfortunately u guys have never updated me unless I asked which is y I haven't received my refund after 2+ months. I have given me u ample amount of the time which is y I got no refund & facing urgent medical finance issue. Now transfer my refund by today any shame left

• 
  Advitiya Awasthi (@aawasthilaw) reported 33 minutes ago

  @reliancejio has to be the worst internet service of all time. The engineers seem clueless and absolute no support office to assist with any network issues. @JioCare It’s been 2 days and no response or timeline to repair the network.

• 
  Rahul Gautam (@ImRaahulGautam) reported 36 minutes ago

  @JioCare Pawan, this response is not acceptable. A generic statement that the team is working on it doesn't address the prolonged delay. Please provide a clear explanation for the delay, the actions taken so far and a firm resolution timeline. I expect an immediate update and resolution.

• 
  Daksh (@DAKSHGarhwali) reported 37 minutes ago

  @UttarakhandAct1 @JioCare Go for Airtel or BSNL, they respond but @JioCare never cares,

• 
  Alpha Male india (@sujeetjadhav25) reported 38 minutes ago

  @reliancejio @TataCompanies chopper ride from navi mumbai airport to Mumbai अंधेरी गोरेगांव cst etc. pune for layman who is not a tycoon or minister must provide har घर mobile by धीरूभाई traffic is big issue

• 
  Lavin Bhamblani (@lavin_bhamblani) reported 43 minutes ago

  @JioCare I have sent details in DM yesterday.Kindly let us know what action have u taken regarding the issue

• 
  Hrgrajesh (@Hrg_rajesh) reported 46 minutes ago

  Extremely frustrated with@reliancejio. Bought a new SIM from the official Borigumma (Odisha) store, only to find it was a recycled number flooded with loan spam and UPI history! Infuriating harassment for a month, and now the SIM is deactivated. Fix this! @JioCare #ConsumerRights

• 
  Anand Bellad (@anandbellad) reported 47 minutes ago

  @JioCare your support is extremely pathetic. For past 10 days, your team has illegally closed unresolved complaints of my fibre connection. We are have lost more than 10 days of service, without any solution. We are contemplating to pursue this legally now.

• 
  Bikram Kumar (@BikramSpeaks) reported 49 minutes ago

  Hi, I was expecting a refund from jio in terms of voucher. The refund is due to excess amount paid for my old connection. I was assured that the amount will be paid within 90days. But no resolution. The SR was also closed two times. It has been 120days. SR000039SF9V. @JioCare

• 
  Tarun Jha (@tarun_jha00012) reported 55 minutes ago

  This is hiw you guys are treating your customer by ignoring them and giving them fake satisfaction its already the 12 day after a complaint about my network issue still got no response and even your customer support team is arrogant towards me @JioCare

• 
  Abhijeet アビジート (@Abhikau04787027) reported 1 hour ago

  @JioCare @reliancejio really sucks in Bangalore! Absolute **** network. If you're in a building, forget getting anything above 2 to 3 mbps. Even vi works in buildings where jio fails.... I'm seriously thinking porting to @airtelindia