Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Coimbatore, Chhindwāra, Jabalpur, Delhi, Mumbai, Dimāpur, Ranchi, Kallakkurichchi, Meerut, Kolkata, Jaipur, Bhopal, Imphal, Guwahati, and Bhīlwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Jabalpur
|
Internet | 6 hours ago |
|
Delhi
|
Internet | 7 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Dimāpur
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit bhagat (@mohitbhagat417) reported@JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY
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Vijay Shukla (@VijayShukl70154) reported@tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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Kiransai Palsonkennedy (@kiranjackman) reportedYour support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.
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Ram Lokesh (@RamLokesh_66) reported@RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?
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John Connor⏺ (@djsattu4) reportedHow low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio
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B S Bhatia (@bs_2000) reported@JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.
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Raghav kalsi (@Raghavkalsi3) reported@reliancejio lund service
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio
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Devkumar (@Dev230387) reported@reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.
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Sohail Raza (@thesohailraza) reported@JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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NIK (@NIK000997) reported@tanyachawla31 @reliancejio This also happened with me then I lodged complaint to consumer affairs helpline. After that I received my money back.
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Leo (@Bharat_To_India) reported@TajinderBagga @JioCare @reliancejio is worst
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?
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better call no one (@_errrrrrr) reported@Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern
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Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
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Vikram Vijayant Rana (@VIJAYANT_RANA) reported@JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix
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Aditya Kumar (@archik_adii) reported@JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio
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Sreerup Dandapat (@sreerupdandapat) reported@JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service
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𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet
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RAJESH (@w_rajesh) reported@JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting
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Brijesh Jaiswal0777 (@brijeshneta) reported@JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?
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பண்பரசன்.ஏ (@Panbarasane) reported@JioCare The bitter truth is came to the thought with ur poor service @jiocare