Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 25: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Mumbai, Lucknow, Ahmedabad, Chhindwāra, Guwahati, Kolkata, Patna, Indore, New Delhi, Anantapur, Shillong, Hyderabad, Bhopal, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Lucknow
|
Internet | 5 hours ago |
|
Ahmedabad
|
Phone | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satya prakash (@Satya23sep) reported@airtelindia Being a postpaid user I am suffering. Every year 3-4 times I come home and use mobile Hotspot, starting 3-4 days will be no internet issue at all. After that internet slows down. Resolving this seems will take 15 days. Pathetic. Bye bye Airtel. Going @reliancejio
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Madhav Sarawagi (@madhav_060) reported@JioCare @JioCare pls refund the amount paid for installation been so long almost 2 week over still no reply no installation update waste of time. Already informed it's a commercial property need it urgently still such a worst follow up and response from your side.
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pawanbhatt (@pawanbhatt2) reported@JioCare @reliancejio First the services are extremely poor. I am not getting any service from last 2 days. And the worst part is an Engeneer. His tone was very bad and he is using profanity over the call and told me that I will see you.. again fake promise by your rep.
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AD (@nemesisizme) reported@MahaswetaD94312 @JioCare Not wifi, there is no network and i will need to port to Airtel now
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Asif_Habib (@Asif__Habib) reportedThe Airtel @airtelindia going from bad to worse, I think it's high time for switching to @reliancejio
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Tanmay savarn (@TANMAYSAVARN777) reportedIn my area(state bihar ,patna barah pin code 801112)jio airfiber connection is to slow . I have complained so many time but nothing was happened so I request you to raise my concern @reliancejio @JIOAIRFIBERIN @_MukeshAmbani
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Arghyadip Ghosh (@ArghyadipGhos17) reported@JioCare Facing slow Jio 5G since 21 April. Earlier I was getting n78 (3500 MHz) with ~700 Mbps, now only n28 (700 MHz) with very low speed. Tower is just 300m away. Already emailed, no response. Please escalate.
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Prakash (@thecoralreefT) reportedI have talked to many jio customers about cancel my jio airfiber order One customer said me - cancel initiated But, no one serious about this What happened with @reliancejio Please cancel my order and refund me 1200 rs Solve this request @JioCare Order id - NO0001D1H5SY
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Riju Patra (@RijuPatra110230) reported@_MukeshAmbani @reliancejio The network quality you have been provided now-a-days in rural areas is very very bad. Try to improve it otherwise me with many others will shift to another network provider
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murali kumar (@muralikumar99) reported@PRASHANT_SHU91 @JioCare Hi Prasant, I'm also still not able see the pro google gemini banner till now. Your issue resolved? If resolved how many days it took to appear the banner
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Nonamer Noone (@Noonenonameone) reported@JioCare #worst postpaid service I've requested a call back on the app & agent kept me on old for 3 mins & disconnected my call, now the app says I can't request call back for next 30 mins is this what you call priority service for postpaid customers ? issue is not resolved
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Soumalya Roy (@Soumalyaroy25) reported@JioCare why I am getting the msg”UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”
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Subodh Kumar (@SubodhK5891) reported@JioCare Hi team, Pls confirm refund details, your customer care is unable to give anything in writing and there has been no response from your mail
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sanjay sahil (@sanjaysahi28980) reported@JioCare I said that’s fine as long as the work gets done, but I asked whose fault it was that a customer had to suffer for 6 days. As soon as I said this, the Basni JioFiber staff got angry. It seems they don't even have two minutes to talk to a customer properly.
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Vignesh Kumar N (@Vigneshkumar_NA) reported@JioCare For the past 2 consecutive days Internet is down . Air fibre service is poor at Mizoram University campus.
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swapna (@swapna0211) reported@JioCare not able to my issue resloved executive surya raj 086001 27873denied to resloved it
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Nitish Raj Yadav(N®¥) (@nitishraj8195) reported@Airtel_Presence @reliancejio help me how can i port my no from airtel to jio .@airtelindia l
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Amrit Khairari (@KhairariAmrit) reported@JioCare i had an active jio fiber connection that was working fine. However right after raised a complaint on twitter, my connection has suddenly been disconnected. this is completely unacceptable.
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MPS (@MPS171717) reported@JioCare You provide one of the most pathetic service in Indirapuram Ghaziabad..every month I raise multiple tickets…Shame on your management
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Shubham (@Shubham28075074) reported@JioCare i paid 2800 you stupid fool, and i only got 600 as refund @JioCare please understand the issue before replying
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Sreedhar (@Bihu620954) reported@JioCare Facing severe network issue in Alampur Pirasimul, Jhargram,WB,721506 for many days. No call, no message, no internet (videos not loading). This is very frustrating. Please fix this ASAP. #Jio #NetworkProblem
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Yuvraj Shrivastava (@yuvraj_71) reported@JioCare 3rd time it is rescheduled now, for tomorrow. If it doesn't get installed by tomorrow afternoon, I am going to file a complaint.
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Shrenik Ballal (@shrenikballal) reported@JioCare +912231076112 your executive called me at 2 pm saying that my network issue will be solved by 3 to 4 hours. But as of now after 8 hours it is still not working. Can you look into it? Raise a complaint about my service.
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Abhishek Tripathi (@Abhishek5457) reported@JioCare Not able to sen mssg sir..please help..resend private mssg link
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sanjay sahil (@sanjaysahi28980) reported@JioCare I am a common citizen living in Jodhpur, Rajasthan. My JioFiber has not been working for the last 5 days. I filed a complaint, but there was no response. The engineer claimed that the customer (me) didn't pick up the call—it’s possible I missed it by mistake—but after that,
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🇮🇳𝙎𝘼𝘽𝙄𝙍🇮🇳 (@msabir030) reported📢 Competition going on – who is worse, @JioCare or @Airtel? We recharge and spend money, yet still face network issues, slow internet, and call drops. How long will this continue? We deserve better service! #Jio #Airtel #NetworkIssues
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Aijaz Ansari (@aijaz_ansa79175) reported"@JioCare @reliancejio Stop looting! Returned STB 2.5 months ago & switched to ₹399 plan on April 5, yet billed ₹706. Your team is lying about 'No Request'. I have all the proofs! Fix this scam now or I’m going to Consumer Court. Fiber ID: 915323142967 #JioFiber #Scam #Fraud"
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Maheedhar Tenali (@MaheeTenali) reported@JioCare we have been facing an internet problem.Don't get the speed at all. This is noticed for the last 3-4 days. Not sure what's the problem. We have 3 jio connections. @airtelindia can you get in touch with me for a family group of 3 connection.
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Avinash Kumar Rai (@Avi_Since_1995) reportedDear @RIL_Updates Please do some work for your Reliance Gas app. This app is never worked. Totally a rubbish and disaster app. @reliancejio
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योगेश Bailwal (@YogeshBailwal) reportedConnectivity Issue @JioCare 3588979 In spite of DM No Responsible Response. @reliancejio App too Failing to Register Complaint.