Reliance Jio service status: outage reports and connection issues
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hisar, Hyderabad, Vadodara, Chhindwāra, Kozhikode, Mumbai, Bengaluru, Chennai, Chandigarh, Indore, Durgapur, Guwahati, Pune, Raipur, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 55 minutes ago |
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Internet | 2 hours ago |
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Wi-fi | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 3 hours ago |
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Wi-fi | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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probably_dk (@deep_nonstop) reported@reliancejio @JioCare my jio sim suddenly stopped working and i am out of India rn. Is there any way to make it work? Cause i am facing problems. There was no warning or anything before it.
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Abhijeet (@Abhijee96401634) reported@JioCare @JioCare finally had appointment and still no body showed it's been a week now . What a pathetic service you have how many times my appointment will be missed . What should I do
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare 6678318053 PlZ resolve this issue as soon as possible
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Kotwal Vijay (@KOTWAL_VIJAY_S) reported@JioCare surprise, support field staff attended on time but again without drill machine and left without relocate the connection. I think, all people should think twice before applying Jio fiber connection.
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Deep Chakraborty (@DeepChakro007) reportedMy @jio_fiber connection 3335653840 has been down for 4 days. I’ve already complained 4 times, but every day I only get false promises of a technician visit. No support, no resolution. This is unacceptable. Fix the connection immediately. @reliancejio
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skiffy_guy_siva (@skiffyguysiva) reported@JioCare need retailer support for prepaid retailers... There is no response from distributor and higher officials
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Henilsinh Raj ⟁ (@HenilsinhR) reported@reliancejio it’s been more than 24 hour yesterday someone from there social media team reach out for assistance saying that your query will be resolved on priority today I had appointment of 4 pm no one showed up and no one is responding PM is empathising on WFH and this is service of our leading service provider
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Pratty (@pratty_prat) reported@JioCare Come on man. You’ve been saying the same thing for 1 week. Same copy paste reply. I’ve not received a single call. Or update. You really think we are that stupid? Really pathetic management
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लव पांडेय (@lavpigm) reported@reliancejio @JioCare Jio network is not showing in my mobile, it has been more than 2 to 3 months. Could you please assist?
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Saumitra (@Bharatvars) reported@reliancejio @RCBTweets I was explicitly promised by booking agent and confirmed by jio customer care that I would receive vouchers of equivalent value (₹1,200) as part of the joining offer. However, despite the passage of half a year, these vouchers have not been credited to my account,
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Anuj Madan (@anujmadan4) reported@reliancejio @RelianceJioCare I have booked 2 connections, and your team is not responding. for last 2 days your executives are just telling me that someone will contact- but who will contact? pls fix customer experience
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íxí (@theStriderlotr) reportedNo resolution yet. I am telling with a heavy heart that this cannot be resolved in 4 years. I have to move to the consumer court. And I'd rather have some other connection than Jio for new one. I am really frustrated with this @JioCare @reliancejio
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Ankur Sinha (@ankursinha2608) reported@JioCare But for the past 1 year I have been using the same name for 4G and 5G bandwidth. I haven't faced this issue ever. This issue I have been facing for the last month .
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Ankur Sinha (@ankursinha2608) reported@JioCare As per your request I have changed the name for 4G . Let's see what happens now. If the problem remains the same I will share a screenshot shot again with date and time .
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UMESH (@meet2kumarumesh) reported@JioCare Your engineer Pritam Patra visited the site but failed to resolve the problem.
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Atul choudhary (@Atulkumargolu) reportedDear @JioCare, Jio network is not working properly in Siwan, Bihar. Facing continuous issues with calling and internet services since today. Please resolve the issue as soon as possible. Location: Siwan, Bihar #Jio #NetworkIssue #Siwan
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Nikhil Verma (@NikhilVerma03) reported@JioCare Share me service request number and let me know how i can track it .
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Mohit Dhall (@mohitdhall22) reported@JioCare The kind of experience I’m having, I won’t recommended anyone to use Jio in future. Poor customer service.
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shankey (@ishankey) reported@JioCare Pls go-ahead. Who wants to spend 10-20 calls with customer care every month to get the things solved. There are better things to do.
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Iqbal Ahmad M.P. ✍️ (@iqbalErinase) reported@JioCare Discovery chennal and other chennal language is not Cheng Please help me
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare Different representatives are giving different scripted replies despite screenshots already shared. The fact remains that the service was unusable from 7 May to 13 May & complaints were repeatedly rescheduled/closed. Customers shouln't be charged for days without service
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Prakash Pawar ⌐◨-◨ (@0xprakash) reportedDear @JioCare Sonpeth (431516) is facing repeated network failures every week. Many times there is complete blackout no calls no mobile internet, and even Jio AirFiber stops working for hours. This is affecting the entire city work and emergency communication. Please investigate
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VARUN JAIN (@VARUN98738) reported@JioCare my wifi +911135769282 not working properly please solve ASAP
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CA Manman Kumar (@kumar_manman) reported@JioCare Sent thru DM. Awaiting resolution.
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Achal Goyal (@Achal3375) reported@JioCare I never received any calls harshit. Please stop lying to yourself and do your job properly. I request Jio to call me and also check with Harshit upon this false statement. @JioCare
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Balajii G (@balajiigovind) reported@JioCare @jio_fiber after raising the query yesterday, I got mail it will fixed by 16 May 07:30 AM, but still no one are taking action. Poor Customer care service, No one are responding. @reliancejio
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Hemanth kumar K (@Hemanth66346321) reported@JioCare No technician has visited to the location I don't have the option to raise the complaint also
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Ronit Deb (@r0n_it) reported@JioCare red light blinking in the fibre box every now n then from day b4 yesterday. in the morning it was ok working fine n thn it goes off again n came back to working again. few mins b4 it was not working,again its working now
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Jinsunwoo | base.eth | ⌘ (@Jiinsangwoo) reported@Ahmadx_9 @JioCare Somebody help this poor guy 🫠
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DJ (@djpradhan97) reportedWhy is the jio network so slow in our location. @reliancejio @JioCare