Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/04/2025 00:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Sūrat, Bengaluru, Patna, Mumbai, Hyderabad, Visakhapatnam, Coimbatore, Delhi, New Delhi, Chennai, Bhopal, Khurda, Indore, Ahmedabad and Vijayawada.

Loading map, please wait...
City Problem Type Report Time
IndiaDelhi Wi-fi
IndiaSūrat Wi-fi
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaPatna Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dhiraj2509 DHIRAJ SHARMA (@dhiraj2509) reported

    @dhiraj2509 JioFiber Worse #CustomerService service @JioCare my complaint is pending for the past 4 days and the team is least bothered

  • nairvipin1 Vipin Nair (Vipz) (@nairvipin1) reported from Arun Arekar -residence, State of Gujarāt

    @JioCare Hello! I have noticed the Jio internet speeds dropping down in the evening a lot, causing issues as I use the same for work. Can this be improved? I just came to know many are facing the same issue

  • Vinothkumarvgp Vinothkumar (@Vinothkumarvgp) reported

    @JioCare @reliancejio @JioChat I am using jio pos lite , I need to upgrade as a Activation partner , I already uploaded my pan and aadhaar , but no reply from company side , jio live chat and whatsapp support and jiocare mail id all these shows only automated msg no support

  • vjbhandari Vijay Bhandari (@vjbhandari) reported

    @reliancejio @NetflixIndia More than 24hrs and still no contact from Jio Care. All my important messages and phones are not getti g reached. My banking transactions are blocked due to this. Full Network Signal but not able to make calls / messages

  • suvendu82619867 SUVENDU HAIT (@suvendu82619867) reported

    @reliancejio @JioCare Last 2 days its no network from ur Valuable company. We need compensation in validity. Please confirm when network will return to normal.

  • akhiles34519604 akhilesh jaiswal (@akhiles34519604) reported

    @reliancejio Dear sir I am using postpaid plan and in my bill Netflix subscribtion wrongly charge I was trying to contact customer care but after connect person they are disconnect my call every time kindly help me out my no is 7977345372

  • DhruvGR8_2005 DHRUV GR8 (@DhruvGR8_2005) reported

    I recharged my jio fiber set top box and I am getting a problem....Please assist me that which OTT apps will I get in Bronze and Silver Subscription?? Please reply ASAP....It's urgent!! Or give me a option to DM you @JioCare @reliancejio

  • Abhijit25735291 Abhijit Manna (@Abhijit25735291) reported

    @JioCare very pathiyeche 4g network service in our area last one year.last one year more than ten time complaint jio customer care but every time they told temporary problem.Area -Saluka, Kolaghat,purba Medinipur, West Bengal,721130.

  • aravindbalajii Aravind (@aravindbalajii) reported

    @Airtel_Presence hi. I have complained about bad network reception from airtel in my location. I was assured it will be fixed very soon. It more than 4 months. Still no response. If its not possible let us know we can switch to @reliancejio.

  • jibanroul1 Jiban Kumar Roul (@jibanroul1) reported

    @JioCare if i switch jio prepaid to postpaid is thare any chance to get better data speed, and did it solve call drop issue? or can you build a tower in our area? check dm previous massages for location.

  • vjbhandari Vijay Bhandari (@vjbhandari) reported

    @reliancejio @NetflixIndia More than 24hrs and still no contact from Jio Care. All my important messages and phones are not getti g reached. My banking transactions are blocked due to this. Full Network Signal but not able to make calls / messages

  • ShivamKr0121 Shivam Chaurasiya (@ShivamKr0121) reported

    Dear @JioCare @reliancejio @TRAI please resolve my issue ASAP. There is extremely poor network coverage in my area for the past few months. I have already complaint about that but still it is unresolved. I am unable to access internet and terribly frustrated by your services. 🙏

  • sgbharadwaj Swaroop Bharadwaj (@sgbharadwaj) reported

    @JioCare your guys are telling **** &bull stories for failed data speed since 2 months asking 4same details & steps. earlier than this network was fine. Can u provide contact of someone from ur management to ask if they are capable ? Chk DM string @TRAI pl help from this monopoly

  • sgbharadwaj Swaroop Bharadwaj (@sgbharadwaj) reported

    We do not want consoling message & stories. Actions please in rectifying the issue @JioCare @reliancejio @reliancegroup

  • Abhijit25735291 Abhijit Manna (@Abhijit25735291) reported

    @JioCare @JioCare I have been compiling regularly for one year.your 4g service is pathetic.please do something. #Jio4g Network problem Saluka , Kolaghat,Purba Medinipur 721130 , West Bengal @JioCare

  • Naresh29269229 Naresh (@Naresh29269229) reported

    @reliancejio net worth speed very slow so please increase faster than a Airtel

  • vishcr7 Dark_Soùl (@vishcr7) reported

    Looking to change the service provider from @reliancejio to @VodafoneGroup ....appalling service from @JioCare

  • ShivamKr0121 Shivam Chaurasiya (@ShivamKr0121) reported

    @JioCare I am tired of listening this for more than a month. But no improvement is being seen on ground. Please, don't just console also improve network coverage in my area. I am paying to you without even using it and also paying to other telecom service in order to do my work.

  • vjbhandari Vijay Bhandari (@vjbhandari) reported

    @reliancejio @NetflixIndia More than 24hrs and still no contact from Jio Care. All my important messages and phones are not getti g reached. My banking transactions are blocked due to this. Full Network Signal but not able to make calls / messages

  • iamshagunali Shagun Ali (@iamshagunali) reported

    @JioCare Same computerised reply didn’t rectify my problem chor company

  • brajendu_mishra BRAJENDU MISHRA (@brajendu_mishra) reported

    @reliancejio your network speed is getting worst day by day in area pin 754208 and 754211 ,odisha. Please make it fastest otherwise we all people will port it to other network

  • pujyapitaaji Aaye (@pujyapitaaji) reported

    @reliancejio your customer care executive has been very rude to me. I was vocally abused by them and later on said that we wont help you out. We don't help our postpaid customer and specifically you. @TRAI can we take some action against the service provider.

  • rjyothish JyOTHisH (@rjyothish) reported

    @JioCare Vodafone giving me a strong network in uae with the support of Etisalat

  • praveenguptaind Praveen Gupta (@praveenguptaind) reported

    Seems i the only foolish person having your services.  Pathetic jio this is not expected at all.@reliancegroup @reliancejio even after a month your team is not capable to solve the issues.

  • Saurabh82243114 Saurabh (@Saurabh82243114) reported

    @JioCare @TheKapilGandhi Why the hell my jio is not working

  • vjbhandari Vijay Bhandari (@vjbhandari) reported

    @reliancejio @NetflixIndia More than 24hrs and still no contact from Jio Care. All my important messages and phones are not getti g reached. My banking transactions are blocked due to this. Full Network Signal but not able to make calls / messages

  • avinashaniket Avinash Gupta (@avinashaniket) reported

    @TSBBCare @Airtel_Presence @JioCare if you are not offering broadband connection just 200 metres away from your current connection to a community of 100 flats then you should reevaluate customer penetration. Location : Karnataka, Bellandur.

  • OfficialAd1 Ad1™ (@OfficialAd1) reported

    JioFiber connection has been down for 3 days and just like everything else @reliancejio, they don't give a flying f. Haven't had an engineer visit or anyone remotely even look into the issue. Just a few replies on Twitter. This is why I have 3 Internet connections.

  • mysanjeevsingh Sanjeev Pratap Singh (@mysanjeevsingh) reported

    @JioCare, Can I off the recharge notification? Because I want to use other network. I don't want to recharge. Because of no network, I don't recharge this untill it's going to end.

  • rjyothish JyOTHisH (@rjyothish) reported

    @JioCare Vodafone is automatically connected to local network and I can still use those networks