Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/04/2026 06:40

March 04: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Shimla, Mumbai, Ahmedabad, Ludhiāna, Chennai, Pune, Agra, Nagpur, Hyderabad, New Delhi, Shiliguri, Delhi, Coimbatore, Rewāri and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaShimla Total Blackout
IndiaMumbai Phone
IndiaMumbai Internet
IndiaAhmedabad Internet
IndiaLudhiāna E-mail
IndiaChennai Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shaan8680 sohan bagrecha (@shaan8680) reported

    @JioCare No proper network, call drops frequently.

  • venkadesh_15 Venkadesh.C15 (@venkadesh_15) reported

    @JioCare @reliancejio is this the way you treat customers? Simply bills are generated without any explanation and customer care does not respond at all. They just disconnect your calls

  • coolmayankb4u Mayank sonawat (@coolmayankb4u) reported

    @JioCare I am not satisfied with this empathy as this will not resolve my issue, as my hard earned money doesn't come back. Very pathetic experience I ever had. Will terminate 7 years of relationship with Jio any will try to break more.

  • HiralalNikhil Nikhil Hiralal (@HiralalNikhil) reported

    @JioCare Can't rely on your network.. It goes off daily... I work in stock market - cost of keeping a defective connection is far bigger.. Very unreliable network

  • techmechnegi Shubham negi (@techmechnegi) reported

    @reliancejio Shittiest service. Going to disconnect there connection. You will go crazy, dont go for jiofiber ever.

  • narangadhv7 N K. (@narangadhv7) reported

    @reliancejio @JioCare @OfficialJioTV Jio service down in Gujarat circle call service don't working

  • NHariprakash6 N Hari prakash (@NHariprakash6) reported

    @reliancejio @jiocare #jiofibre Betrayal of customer trust. Switched over to postpaid post multiple confirmation from ur call centre, I am eligible for voucher for additional set top box free of cost on conversion of my prepaid plan to post paid plan now told I am not eligible

  • getmyrefundin GetMyRefund (@getmyrefundin) reported

    @AasthaAnand17 @JioCare Hi, We can provide you all the legal assistance needed to help you get your money back from them. Kindly DM your contact number so that we can connect with you. Also, you do not have to pay us anything before you get your money back.

  • BahubaliSinghal Bahubali Singhal (@BahubaliSinghal) reported from New Delhi, National Capital Territory of Delhi

    @JioCare this is to inform you that jio network is not working in Shivaji park West punjabi bagh new delhi 110026 please help

  • shaan8680 sohan bagrecha (@shaan8680) reported

    @JioCare Still the issue is not solved

  • Abhishek8850 Abhishek Gupta (@Abhishek8850) reported

    @JioCare What's the solution????

  • LittleWitchAB Aarya Bhattacharyya (@LittleWitchAB) reported

    It’s disappointing that being industry and market leader jio fiber is not serving in Dwarka Sector 23, Pocket 1. It’s really sad. Give a thought whether I should continue or port to some other network. #RelianceJio #jio5g #Ambani @_MukeshAmbani @reliancejio @JioCare

  • AnkJbn ank.jbn (@AnkJbn) reported

    @JioCare - Facing network issue since last 3 days. The network bars are there but I'm not able to make/receive calls. I did create ticket (48 hours) but there is no resolution yet. This issue is specific to area

  • iamrishranjan Rishabh Mishra 🇮🇳 (@iamrishranjan) reported

    pathetic service by @JioCare on my #JioFibre device... facing issues with internet connectivity since yesterday eve and there is no proper communication has been made till now...

  • Anupchauhan25 Anup Chauhan (@Anupchauhan25) reported

    @JioCare @reliancejio you are providing poor network @TRAI #poornetwork

  • Badboy_TA Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • HsrCapital Hsr capital holdings (@HsrCapital) reported

    @reliancejio hsr layout bangalore 560102 no jio signal since 5 days . not able to make calls. sms not coming. in a very bad situation. pl solve.

  • abhijeetapraj abhijeet anant apraj (@abhijeetapraj) reported

    @reliancejio I am jio user from longtime. I am using same number and same handset but from last 6month i am facing network issue when someone trying to call me it's showing out of coverage and same time when I try to call someone it's directly disconnected. No solution from care

  • JehangirSaleem2 SJ Explorer. (@JehangirSaleem2) reported

    @JioCare very weak data services in our area from the last 2 days . Youtube videos buffer and Twitter videos pause after every couple of seconds. Even data speed reduced to 10 to 40 kbps on ground floor .kindly fix the issue

  • Shubhziiii DelicateAdrak (@Shubhziiii) reported

    @JioCare abysmal service and customer support. Our fiber connection is down since 24+ hours. Have called and raised complaint but no revert. Internet is lifeline of WFH. How do u expect us to respond to this? Consumer court?

  • Imprashanth9 prashanth kumar (@Imprashanth9) reported

    @reliancejio @reliancejio Im the jio fibre customer with multiple connections. Recently i have shifted to another house in the same lane. I have applied for relocation thru myjio app on 09 aug which is scheduled for 12th aug. I have been waiting for the service provider.

  • AK_S777 AK (@AK_S777) reported

    @reliancejio What about my complaint which has been lying in your inbox for the last several months.

  • Prudhvi3209 Prudhvi (@Prudhvi3209) reported

    @JioCare im looking for jiofiber connection im trying to contact customer care no one responding please contact me asap

  • NHariprakash6 N Hari prakash (@NHariprakash6) reported

    @reliancejio non-receipt of voucher for additional set top box free of cost on conversion of my pre paid plan to post paid plan. I switched over to post paid post multiple confirmation from your call centre but now I am told I am not eligible. This is betrayal of customer trust.

  • coolmayankb4u Mayank sonawat (@coolmayankb4u) reported

    @JioCare I am also trying to connect to other user but it is switched off. I am helpless and feel cheated. Also faced very rude behaviour from one of nearest executive.

  • Imprashanth9 prashanth kumar (@Imprashanth9) reported

    @reliancejio Really this is the worst service ever from the provider. It's disgusting. Jio lacks facilities and disaster in its way. I regret that I'm a multiple accounts customer with JIO. Unprofessional#Arrogant # Least Bothered of customer query # very casual approach

  • nagbiplab Biplab Nag (@nagbiplab) reported

    @JioCare Yes I’m facing the same issue still. I was told a vague reason from the back end team that they don’t have enough indoor coverage in my area and they don’t know when they can fix it. If it remains the same then I have to port out of Jio that’s the only option

  • bisprad P (@bisprad) reported

    @JioCare My Jio sim is not being recognized by my phone after an international trip. What do I do? Your entire "support" is designed only for predesignated set of problems. JioChat, WhatsApp, Phone support - all of them have no option for my problem

  • devYaadaav Dev Yadav (@devYaadaav) reported

    @_MukeshAmbani @reliancejio @JioCare sir your customer care not able to fix my issue , plz look on it

  • rajeev090 Rajeev (@rajeev090) reported

    @reliancejio Don't book jio fiber they don't understand customer's concirn they have a team of incompetent people. They asked for money right on booking now when paid it's been 10 days they are not installing my connection. Jio care don't even have a customer complaint number