Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/23/2025 08:20

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Indore, Villupuram, Delhi, Pīlibhīt, Pālitāna, Vijayawada, Mangalore, Bengaluru, Lucknow, Sūrat, Chandigarh, Hyderabad, Nagpur and Pune.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaIndore Internet
IndiaVillupuram Phone
IndiaDelhi Internet
IndiaPīlibhīt Phone
IndiaPālitāna TV
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • atj_2021 जातवेदन (@atj_2021) reported

    Absolutely pathetic services from @reliancejio @JioCare No internet since morning, called serv eng who didn’t turn up whole day. Jio sends reminders weeks in adv for pmnts but not even a sms about network issues if any at all.Enough. Got new Airtel black from @airtelindia

  • AbdulMuthlibCh1 Abdul Muthlib Choudhury (@AbdulMuthlibCh1) reported

    @ViCustomerCare I am unable to make any calls since 3 days. The signal strength is zero in my location i.e., Kalain, Cachar Assam, India. Pin - 788815. Please do something about it. I am using @reliancejio network to tweet it.

  • ronakdshah2004 Ronak Shah (@ronakdshah2004) reported

    @JioCare Standard reply. Nothing happens. Have shared my number multiple times. Try something that would really help. Sending my number one more time on DM

  • GSomasundar555 G Somasundar (@GSomasundar555) reported

    @JioCare request you appoint a responsible service executive to fulfil our requirements

  • AdvASPagariya 𝙰𝙱𝙷𝙸𝚂𝙷𝙴𝙺 𝙿𝙰𝙶𝙰𝚁𝙸𝚈𝙰 🇮🇳 (@AdvASPagariya) reported

    @reliancejio @JioCare @JioFiberVoice Your employees are so self concerned, just because they were late. They convinced me to give them completion OTP and assured for coming today. Since 2 days STB is not working, and neither executives are recieving calls. Worst service

  • shardenedu shardenedu mishra (@shardenedu) reported

    @JioCare What is rest assured, With reference to Service Request Number SR00001B13BO, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +915223131180 is on hold as our Jio service engineer did not get access to your premises. Just this msg

  • goen____kaar_ 🇮🇳 A.A.R 🇮🇳 (@goen____kaar_) reported

    @JioCare i shut shop 7th apr 22 & requested ur local sales team in goa 2 remove my personal number registered for jio pos previosly so that agent sms's stop.Dist was quick 2 reset d auto refil 2 zero but what abt removing d number itself.Can u help?

  • KaranKundnani9 Karan Kundnani (@KaranKundnani9) reported

    @JioCare Hi Team, I have provided the details via DM. I look forward to a resolution from your team ASAP. If not, please proceed with the cancellation of the Jio Fiber connection, and provide me with the refund for the entire amount paid. Thanks!

  • CS_NehaKhan CS Neha Khan (@CS_NehaKhan) reported

    @JioCare @reliancejio Approx Rs. 2500 p.a. recharge, 100% advertisement, 100% best service provider to say but 0 Network, 0% Consideration to complaints, emails and calls, why? It says wait for 24 hour for next 72 hours for next 3 working days.

  • CS_NehaKhan CS Neha Khan (@CS_NehaKhan) reported

    @JioCare @reliancejio Approx 2500 p.a. recharge, 100% advertisement, 100% best service provider to say but 0 Network, 0% Consideration to compliant, why?

  • 51amitroy Amit (@51amitroy) reported

    @JioCare Getting this same reply from dec 2020. After calling also the response will be "we are solving your matter and it will be solved very soon". Those who want to solve the slow internet speed issue they solve it immediately dont waste time like jio.

  • muku9868dil mukund kumar (@muku9868dil) reported

    @reliancejio dear team. Frustated with the poor network. I switched from airtel to jio. It was a blunder. I am forced to get back to airtel. Hell down with your poor service

  • Ashgautam94 Ashwani Gautam (@Ashgautam94) reported

    @reliancejio 1/3 I live in Gurugram and still there is a network issue in jio at my place it's been more than a week since there has been a problem in Jio network. Every minute I have to switch to flight mode to enable my network. This is the same case with my Jio fi wifi and

  • GSomasundar555 G Somasundar (@GSomasundar555) reported

    @JioCare Hi Nikita we are having more than 50 Jio Corporate Connections in the name of RN Constructions. Your executive is not responding when we are facing technical issues and when we need additional connections. We need a dedicated service executive in Hyderabad.

  • nikhi727 Dr.Nikhilesh Reddy MD (@nikhi727) reported

    @JioCare So much for ur promise, day 4 done without any technician visit, or explanation for delay @JioCare fail

  • 51amitroy Amit (@51amitroy) reported

    @pappuKumar2021 @JioCare Kuch mat karo bas apna paisa waste karte raho recharge karne mein aur jio ki bakwas sunte raho ki thik kar denge problem. Ya fir do real thing, change your sim to airtel, atleast they solve the issues within 1 day.

  • akhilsethi akhil (@akhilsethi) reported

    @reliancejio kindly help, place is Janak Puri, New Delhi

  • Devrajpradeepv1 Devraj Pradeep Verma (@Devrajpradeepv1) reported

    Your internet service sucks MF @JioCare

  • SUNILJO84640326 SUNIL JOSHI (@SUNILJO84640326) reported

    @JioCare You can understand how many times I complaint but the problem is not resolved that's why i know you will say I will help you and.....

  • praveenpc123 Praveen (@praveenpc123) reported

    @JioCare Req SR00001B1T1N raised on 18 May closed without resolution.... No one from technical team bother to visit. Today contacted again for followup support team raised another SR00001B3PJD with new eta as 23 May. Why should I pay for no service for these days?

  • praveenpc123 Praveen (@praveenpc123) reported

    @JioCare Why previous SR was closed without any resolution if you are so emphatic towards my concern? Is the team on ground is capable or serious enough to address issues? You have not answered on prorata basis bill for non service period. #Jiodown #JioTV #Jio @reliancejio

  • IndianNetizen00 Indian Netizen (@IndianNetizen00) reported

    The most 3rd class network is Jio in west Bengal also in my locality, i continue complaining due to more then 5 years but they are vexing with us , Jio will be issued that they have many customers in your locality & we are trying to resolve your issue 🤔 @reliancejio @JioCare

  • aamir_ly Aamir Ahmed (@aamir_ly) reported

    @BandBajaateRaho @reliancejio @JioCare No resolution, Internet inactive 3rd time in last 15days..

  • KaranKundnani9 Karan Kundnani (@KaranKundnani9) reported

    Hey @reliancejio @JioCare I got a new fiber connection today, and I am already unhappy with the service! 1. Sales person told me 2 month free trial + 1 month voucher But I see only a 1 month trial credited to my account 1/2

  • akhilsethi akhil (@akhilsethi) reported

    @JioCare experiencing no internet since afternoon, can you please help? connecting to customer care isn't helping at all. it's critical and i need internet activity

  • umar_iqubal Umar Iqubal (@umar_iqubal) reported

    @JioCare @reliancejio very poor network. Why you are not fix the network?.

  • Rohan58856086 Rohan (@Rohan58856086) reported

    @JioCare Yes and I m forced to do so, bcoz of misleading info from ur team reg plans and weird policy wrt to Advance payment in Postpaid of which even support team is confused.

  • gowthamdongari Gowtham Dongari (@gowthamdongari) reported

    I am jio fibre customer, i made a request for relocation ie today at 4pm,but at last minute the executive called and asked to take new conection "RELOCATION Apointmnt of JioFibr connection with Set top box with Order Number CO0000MFRQJJ is schduled on 21-05-2022: 16:00 @JioCare

  • SUNILJO84640326 SUNIL JOSHI (@SUNILJO84640326) reported

    @JioCare I recharge 599 and get 2gb daily but how will I use if my network is so **** I told too many times but nobody resolved my issue but give encouragement

  • ambikesh1987 Avi Shrivastav (@ambikesh1987) reported

    @JioCare This building is called SLV GARDENIA, so many customers are there who are facing same issue here . Please help