Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 7: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Agra, Ranchi, Ahmedabad, Delhi, Kanpur, Varanasi, Bānposh, Kolkata, Hyderabad, Guwahati, Pune, Mumbai, Lucknow, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 4 minutes ago |
|
Agra
|
Total Blackout | 1 hour ago |
|
Ranchi
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Kanpur
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sevabrata Ghosh (@sevabrata_ghosh) reported@JioCare ...Till now service not restored. Service message says service resolved. Even after calling jio care, no resolution.
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YESYOUAREWHYA (@surya_addanki) reported@JioCare It's just sorted temporary and issues started again from a week. None of ur team is able to fix it. What skills ur giving them?@JioCare @reliancejio
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Manish Garkoti (@GarkotiManish) reported@JioCare I am not asking for refund, but at least have some sense-of responsibility for your my jio app issue. I just want the last recharge to be credited on the suspended connection ending with *525
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IPDA TRADER (@cbdrtrader) reported@DIL_Dilbar @JioCare Yeah worst network
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Sudhanshu siddarth 🇮🇳 (@SSiddarth30) reportedDear @JioCare @reliancejio, Our JioFiber connection (+91-6226314737) has been completely down for the last 7 days. Despite multiple attempts, the issue remains unresolved. Adding to the frustration, your customer care team does not answer calls.
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Neeraj Giri (@Girineeraj) reported@Airtel_Presence @Airtel_Presence I know you are the best. Sorry for the confusion. It was a complaint with worst service of @JioCare
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धीरज कुमार चतुर्वेदी (सनातन) (@DHEERAJ9282) reported@JioCare I am troubled by your network problem, I do not get good network but your company charges the money for the entire month, even if the customer goes to hell, it does not make any difference to you.
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Abhishek Dubey (@elexabhi) reported@JioCare In my area there is network issue due to which I am unable to use my phone for voice calling and internet services and also air fiber at my home is not working due to network issue for last 4 months , already registered many complaints problem doesn't resolved.
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Sandeep (@sandeep_chilgar) reported@JioCare The provided url is redirecting to invalid page and and with MyJio app I can’t reschedule it. Kindly fix the issue by 2 pm.
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Alpesh Jain (@DIL_Dilbar) reported@JioCare @abhishe50594518 They have given diff trainingvto staff. They say something regarding complaint but don't solve later after 2 days some appointment reschedule sms ll come n prob solved. This is their pattern everytime but prob doesn't get solved
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Dhwanil Patel (@dhwanil_) reported@JioCare @JioCare , your pickup partner is refusing to pick my router in spite of the scheduled appointment. What kind of service is it? We cannot keep your router, send someone immediately to collect the router.
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Ojas Goyal (@ojasgoyalx) reportedIt's been 13 days since the first complaint was raised still no resolution. Isn't it a breach of SLA by @reliancejio, I think I should get resolution as well as a plan extension as per the contract. @JioCare do I need to reach out to NCH to resolve this ?
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Chandan Singh (@Chandan_csb) reported@JioCare Hi you still there? No resolution yet You guys are just scammers , soo soo bad. I wil just switch to another wifi
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Karan Raj (@kraj5619) reported@JioCare Do it fast please & take action against that installation guy, they asre misleading customer for complete their Targets.
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Ayushi Doger (@MeghaDoger) reported@JioCare The request was canceled on 5/18 and its been 20 days Already but I have still not got my refund. Is this not fraudulent practice? I intended to be your customer and I am glad I took a wise decision by not associating myself here.. I would have suffered in a similar manner
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Dr. Ankit Singla (@DrAnkitSingla93) reportedExtremely frustrated with @JioCare @JIOAIRFIBERIN 4 days of constant follow-ups and still no technician visit. Total blackout of service and absolute harassment of the public. Is anyone managing this? @TRAI needs to take note of this poor service standard.
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Thomas Joy (@thomasjoyk) reported@JioCare I appreciate you have opened the service request again. But I can see that the visit is scheduled on 9th that means my problem will not be solved for at least 8 days that is almost 1/3 of the billing period. Do you think this is acceptable?
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P...a Ranjan (@Ranjan4P) reported@JioCare Thanks for opening the new SR for 'Customer Not Interested'. Since my internet is completely non-functional and I have already demanded closure, please ensure that the billing is permanently frozen as of today.
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yashu Bhardwaj (@YashBha220) reported@reliancejio @JioCare Worst experience till now In approx August they didn't verified my sim when re-verification they didn't verified my number now it's been almost 10 months now I'm no longer able to use my number No support from jio store
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ಮಂಜು ಸಿ ಎಂ (@CmManjyo) reported@JioCare @reliancejio please guide me how to terminate my Jio air fibre connection. I am fedup with your service.
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@bhartiya (@a_haritwal) reported@JioCare I am extremely disappointed with the internet speed and service quality. The connection has been consistently very slow, making it difficult to use the service properly. If you are unable to improve network performance then it would be better to discontinue service.
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𝙑𝙖𝙢𝙨𝙞 🗡🇮🇳 ᴼᴳ (@Always_vamsi_) reported@eshwar_stylish @reliancejio My Jio -> Cancel Plan or Cancel Subscription
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Aegon Targaryen (@K86Sk) reported@airtelindia @Airtel_Presence Since one week, wifi keeps re-starting. Shared info in dm, no response from you guys. You guys are genuinely worse than @JioCare in service delivery. U can't fix such small issue, it happens each month, I keep complaining
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Galti! (@dads_mistake_) reported@reliancejio @JioCare @jio_fiber How to complain for internet issues? Thanks for the latest tech, but will a voice bot come to my house to fix it? There is no way to log a complaint. Worst user support ever! Please reach me ASAP!
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Hitesh Dua🇮🇳 (@HiteshDua86) reported@JioCare I dont want to waste money on some pathetic service provider who doesn't care abt their customers. Atleast local service providers are better as they restored the services within a day @JioCare @reliancejio just care abt money from people I am registering a case in consumer forum
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Fifty **** Man (@WeedFifty) reported@JioCare Atleast reply, you just sent me a dm and never replied.
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Yogesh Barania (@YogeshBarania) reported@JioCare I having a lot trouble with Jio WiFi. No one is coming to my place to shift my connection from one floor to another & service request is keep on getting change to new timing. Today,person mentioned that he is on week off, how come tocket sssigned to him in such instsnce?
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Shantideo Mishra (@ShantideoM) reported@JioCare My request no. SR00002LKW9W is pending from 4th June’26. Pathetic service from Jio, engineer visit has been rescheduled 4 time today without my consent and without any reason. Issue still unresolved, can please look into it for its resolution.
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Kanishk (@kosakanishk) reported@JioCare From your end please do proper changes, arrangements, steps to ensure engineer is assigned and the issue is looked by him immediately
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Abhay (@abhayvthakur) reported@JioCare Is there any issues for jio fiber? I am not getting connected due to connection failure since today morning.