Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 16: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Panaji, New Delhi, Mysore, Dehra Dūn, Jewar, Agra, Dimāpur, Gurgaon, Ranchi, Meerut, Pune, Rohtak, Chhindwāra, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Wi-fi | 3 hours ago |
|
Panaji
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Mysore
|
Internet | 5 hours ago |
|
Dehra Dūn
|
Internet | 5 hours ago |
|
Jewar
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aadil Shaikh (@__aadilll__) reported@reliancejio @JioCare Please escalate this and provide a resolution. #JioAirFiber #Jio
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Shubham Gupta (@Hey_Shubham) reported@JioCare Please schedule the disconnection for August 22nd, as I’m no longer satisfied with your service. @JioCare
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chaitanya chinta (@chintachaitanya) reported@JioCare Personal messages from you always and only enquire repeatedly about location and full zip details. Problem is clear. At any place where more than 10 cars comes together or more than 30 people gather together. Your signals wouldn't work. Why should I pay for the no service
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kamlesh (@kamleshkumarsai) reported@JioCare @JioCare it's over 24 hrs. Why my issue is not resolved. You are trying but I can't see the update. You are only posting the generic reply again and again. I lost my complete day because of this issue . So plz surrender my connection I am not going to continue this.(1/2)
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Sam Sun (@SamirS4876456) reported@JioCare Hi Dipesh are you electronic engineer if not dont try , if all 3 devices getting kicked out of connection frequently in 1200 Square foot house , and if not addresses within 36 hours , u can disconnect it please dont call after 24hrs with promises to fix
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vipin pandey (@vipinsharrif) reported@JIOAIRFIBERIN @JioCare Had been facing issue with WiFi connectivity for last 5 days including today and my SR no. is SR00003E17K5 n I'm getting false promises but remains unresolved n my SR no was closed without solution It's really frustrating that u gyz r nt able to fix it.
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GruteForceIt (@On2ForNow) reported@JioCare My STB is not working. Have recharged with 10k worth freedom offer. Raised service request as well. No one visited my house. I need my money back. Will switch to @airtelindia. Your service used to be so good but these days local guys are giving better service than u.
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Rohanpathania (@Rohanpathania1) reportedRecharged Jio for a full year, but the network service is extremely disappointing. Even in such a big city, connectivity is poor. Contacted customer support multiple times—same response: “We’re working on it for months.” But no improvement yet. @reliancejio
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sunil jangra (@suniljangra0983) reportedThe Jio customer executive was rude, and their way of speaking was very bad @jiocare @reliancejio
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Nikunj (@nikunjgaggar16) reported@JioCare Have DM you my registered mobile number and jio fibre number both. Have not received any call neither I am able to connect to a customer care number.
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@reliancejio @JioCare what kind of service is this? Your JioFiber service in Anna Nagar went down on 15 Aug around 11 AM. Since then, every promised restoration time has come and gone, first 3:44 PM, then 11:44 PM, then 11:44 AM today. Now you’ve pushed it to 17 Aug, 11:44 AM 😬
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Suresh Kumar (@Suresh6701) reported@reliancejio @JioCare Mobile number 9950676701 I am not getting 5G internet speed. It works inside the house, but not in the bedroom. I have even lodged a complaint about this, but there has been no solution.
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Deepu Reddy (@deepureddy5365) reported@JioCare Hi, can you please cancel my JioFiber booking, i have already paid for my existing service provider due to your delay in installation
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ツ (@drygin__) reported@JioCare First, U forced a 6 yr-old customer to disconnect his connection because u failed 2 provide proper support for 25 days. Then, when I disconnected my connection, ur support was nowhere 2 be found. This has been delaying my deposit refund and d monthly recharge for unused services.
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FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported@reliancejio @RelianceJioCare 5/8 And despite all this, Jio's response is still: “Limited network connectivity in this location.” And apparently, Jio will “try to improve it in the future.” SERIOUSLY? What exactly is a customer supposed to do with a connection showing 100% packet loss and 0.0 Mbps upload?
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ツ (@drygin__) reported@JioCare Are you genuinely stupid or do you just pretend to be? I asked you a simple question: why didn’t your support person come to collect my Jio fibre rubbish? The customer care representative also mentioned that they will arrive between 12:30 and 1:30.
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Shital Khullar (@khullar_shital) reportedUnable to connect internet ( Now every week this happens usually) and when called customer care ...executive's response was " No one has forced you to avail jio fibre services . You can disconnect." Such a stupid reply. @reliancejio
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gururaghavendran (@gururaghav50) reported@JioSaavn @JioCare Please fix a bug in the MyJio app. When I open or click the JioFiber tab, music playback stops automatically in JioSaavn and other third-party music apps. This issue was not present in previous versions. Kindly investigate and improve the app experience.
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Aditya Mishra (@Mishraditya008) reportedWhat a shame for @JioCare @reliancejio I am experiencing terrible network speed of jio fiber from a week.. Despite looting and taking a lot of money hence the service is like this is not tolerable at all..
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Nitu Das (@NituDas93535815) reported@JioCare @reliancejio Extremely disappointed with JioHome service! Booked connection on Aug 4 ,Order: NO0001F0671M but still NOT activated after 12 days. Multiple appointment commitments missed and zero response from customer care or grievance team. Please resolve immediately
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Deepu Ksing (@KsingDeepu) reported@JioCare @reliancejio your network is not working properly in my village. Add :- new khusi prayagraj 211019
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AJ (@ajisonnair) reported@JioCare Really bad service, pathetic network. The only thing you do consistently is sending monthly bills and following up on the paye payment. If you can give service at least tell me how to stop the services so I can install @airtelindia fibre or something
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SUBHAM GIRI (@subhampirate) reported@reliancejio @reliancejioCare After 3 days of payment(9th Aug'26), the engineer done the e-KYC, installation is still pending since 6days, depending on the recovery of an antenna from another customer. Please confirm, is providing old antenna to a new customer (1/2)
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अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported@reliancejio Jio Fiber's service is absolutely terrible. Whenever there is a fault, no engineer shows up despite repeated calls; the customer service staff are also useless—they just disconnect the call when you try to speak to them. This has happened to me multiple times over the past year;
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🇮🇳Surajit ghosh..Truelly Indian. (@surajitg29) reported@JioCare What to check? I want solution only.
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Nikunj (@nikunjgaggar16) reported@JioCare Have DM you my registered mobile number and jio fibre number both. Have not received any call neither I am able to connect to a customer care number.
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अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported@JioCare they never come promptly. I lodged a complaint on the 12th, and no one has turned up yet.
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Priyanshi Twilight 🫶🏻 (Sumit Sir -Mukul bhai) (@babyrsr88) reportedI am going to change my jio number, because Jio is not helping me to study as before. Team wrote me they were came and checked nothing problem. Why not they use 5G here. I am talking about unlimited 5G. Why u give unlimited when u r not fulfil it. @JioCare @reliancejio
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RoughCrusader (@roughcrusader) reported@reliancejio why GST ITC not available for prepaid recharges. Earlier, the facility was available. Why can't you issue Tax Invoices in the name of subscriber and mention it's GSTIN.@jaagograhakjago
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DPSingh (@dp_singh66) reported@reliancejio kindly disconnect my number as even after 5 days you have not been able to do anything on ground. Only fake assurances. Service request no. SR00001SADE43