Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, New Delhi, Ranchi, Mumbai, Sūrat, Dhanbād, Hyderabad, Jaipur, Chandigarh, Bengaluru, Chhindwāra, Patna, Indore, Hisar, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 7 hours ago |
|
Ranchi
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Patidar Patel (@NikhilPatidarr) reported@JioCare @iamsoumyodipT Port the sim in airtel.. jio is ******* worst service provider..
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nick (@Nick_N_Shah) reported@JioCare Habiba thanks for writing you were 1st person whom I explained my refund issue 2.5+ month back & still waiting. Pls get this issue closed in couple days. At times I feel like you guys ain't so sure also of resolution that's y not confident to give me no. of days
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Kumar Abhisek (@abhisek286) reported@JioCare @JioCare This is disgusting. The ticket SR00003CT819 is closed for 6th time. Plz show some dignity. You guys only know to reopen and close and again reopen and again to close the tickets. And this loop continues without any resolution. Jio is a MAD org
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Prasad Dhonde (@prasad_2005) reported@JioCare I have shared necessary details with you such a transaction ID, screenshot of the message received from JioPay & details of my payment on a private chat but not received acknowledgement. Nevertheless, I am keen to know TAT for the resolution and refund of my money?
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VINOD JK SHARMA (The King Baadshah) (@VinodThe8409) reported@reliancejio your service are so bad
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Razee Saab (@razeesaab) reported@reliancejio First solve my issue . Then post these pathetic memes .
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Panchatatva (@Panchatatva2) reported@JioCare The technician visited and confirmed that the issue is with the tower connection, not the device or installation. However, the technical team responsible for the tower, especially Pravin, is not responding to the technicians or cooperating with them.
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Pankaj Gupta (@Pankaj1244) reported@zubby_44 @JioCare Did you got any solution?
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare Please arrange a proper investigation by your technical team and provide the test results. If Jio is unable to provide the promised service at my location, kindly reconsider my refund request instead of issuing a generic response. I look forward to your resolution.
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Deepu (@tyagi_71002) reported@JioCare My customer calls are being disconnected in between and I am being scolded for this
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Sriya Sinha | Arichain | (@SSinha1026) reported@reliancejio @JioCare The network in Salchapra, Cachar district (Assam) has been terrible for the last two days. Forget 5G, I’m not even getting proper 4G. Such pathetic service from Jio
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Amreshwar Singh (@sunnyislegal) reported@JioCare DMed you with all the details,please lmk when this issue could be resolved its a very big hassle to me atm! @reliancejio @JioCare
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Patriot (@harshad1479) reportedBig problem with #JioFiber... continuous internet connection issues...in last month or so it breakdown for almost 10 days..@JioCare @reliancejio @jio_fiber where is u r service..
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Khanak N (@Khanak_N) reported@JioCare Hello, kindly cancel my JioFiber order NO0001EIPIMA. Order was placed on 9 July 2026. No installation has been yet attempted. Please cancel it and issue full refund of paid charges.
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Mrudul Vajpayee (@mrudul_vajpayee) reported@reliancejio @JioCare If a customer is paying atleast give them service for which they are paying. Stop being an ignorant money sucker. This is actually the worst ever experience i had from any service provider even after being in a high tech city like Gurugram.
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Anjul Sahu (@anjuls) reported@JioCare looks like there is some fraud going on and I’m unable to speak to your customer care. I can explain on the phone.
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Sudarshan Roy (@sudarshanroy14) reported@JioCare Hi Navin, I haven't been able to use Jio AirFiber even once since installation, despite paying the full amount. Since yesterday, I'm only getting repeated restoration messages with new timelines, but the internet is still not working. Please provide a permanent resolution.plz
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Akhil Reddy anumasula (@AkhilReddy319) reportedNot able to reach customer care easily either. The support experience is just as frustrating as the connectivity issue. @JioCare
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Shivkumar S Pandey 💎 (@ShivkSPandey) reported@JioCare Sales executive promised installation in 1 day. It's been 6 days and nothing happened. Is my full refund processed? Because the service is still not active. This was just a fake commitment to make the sale.
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Devyani Joshi (@devyani21) reported@JioCare We are tired of this type of complaint Either send ur engineer today before 10 or we will change the service provider. @reliancejio
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Mohan Raj (@mohan_raj2607) reported@JioCare If it had been resolved, why would I still be asking for an update? The issue is still the same. @reliancejio @JioCare
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Tausif Ahmad (@Tausif_Ahmad_s) reportedI finally ported my Jio SIM to Airtel because Jio's network is very poor. @reliancejio @JioCare @airtelindia
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Amit Paithankar (@AmitPaithankar) reported@reliancejio @jio_fiber @jiocareindia,I keep receiving payment reminders for JioFixedVoice # +911341796911. This number/account is NOT mine. I’ve emailed customer support 3-4 times to delink my email, but no resolution yet. Please remove my email address from this account ASAP!
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Abbas Sayed (@AbbasSayed01) reported@JioCare Team, Requested online SIM card yesterday received message to be received today morning till now not received neither the Jio delivery agent is responding to calls made. If it take so long to provide Jio SIM card to Jio customer it’s better we get it from Jio stores !!
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varaprasad (@bdnsvprasad) reported@JioCare @JioCare This exchange reveals common customer pain points with Jio broadband in regions prone to power cuts, where inconsistent ONT/router behavior on backup power leads to repeated unresolved service requests.
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HereforSSR🇮🇳(श्री मोदी जी का परिवार) Sanatani (@HereforsushiSSR) reported@JioCare Kindly help out team your ivr is not connecting me to an agent a wrong recharge HGAMP03CFE0035132669
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Shahid Afridi (@afridi2308) reportedWow no reply from @reliancejio @JioCare thanks for the quick useless service as always
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🤝 Zubin Pahuja (@zubinpahuja) reported7 days with NO internet in Indore. Called @JioCare toll-free, engineer was assigned but never showed up for the appointment. This is unacceptable service. Request ID: SR00002N4CLQ. Please resolve urgently 🙏
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Rishabh Agarwal (@BeInfiMan) reported@JioCare @JioCare What do you mean if I,m eligible? No service has been given yet. I have been scammed by your agents into paying the amount and not even get installation / activation. Cancel the plan immediately and refund the complete amount. @jagograhakjago PLEASE HELP if possible!
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Ranjith Patil (@Ranjith_Patil_) reported@JioCare @reliancejio And even with airfiber aswell. 1000gb monthly which if completed 50%. Which was never happened since 1 year