Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Mumbai, Guwahati, Delhi, New Delhi, Ghāziābād, Kanpur, Bhopal, Vadodara, Bhubaneshwar, Chhindwāra, Patna, Kozhikode, Shillong, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 24 minutes ago |
|
Mumbai
|
Wi-fi | 1 hour ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Delhi
|
Phone | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Ghāziābād
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝔸𝕘𝕪𝕒𝕒𝕥 ℙ𝕦𝕣𝕦𝕤𝕙 (@K_ReAvatarit) reportedWhen I have recharged for 5G network then why is 4G network coming, even 4G is not working properly, why is the service so poor? @TRAI @reliancejio @JioCare
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Arijit (@SaRKaR_ArijiT_) reported@JioCare @reliancejio My Jio Fiber installation has been put on hold without my request. This is incorrect and is causing unnecessary delay. Please remove the hold and arrange installation at the earliest, preferably today. Kindly address this issue urgently.
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Ashish Rai (@AshishR11931632) reported@reliancejio Even in 60 days @reliancejio @JioCare can’t complete a service request Shame on you for usurping customer advance
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CA Anil Agrawal (@anilagrawalnav) reported@JioCare Service request Number is not rec'd on my registered mobile till time? Service request is for plan activation???
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nicketta gonsalves (@NickettaG64160) reported@JioCare I reach out to Jio since a year through calls -emails- stores- customer service - service request - escalation
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Ashish Rai (@AshishR11931632) reported@reliancejio Even in 60 days @reliancejio @JioCare can’t complete a service request Shame on you for usurping customer advance
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Banjaran Foodie (@BanjaranFoodie) reported@JioCare For about a week now, I am saying the same thing again and again and again. I am not able to DM you, the link you are providing is not working for me, it only redirects me to your profile. I have tried the message button too, same thing. UNABLE TO DM!!!
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Atul Tiwari (@AtulKumar7275) reported@JIOAIRFIBERIN @JioCare @_MukeshAmbani My internet hasn't been working properly for almost two months. The outside issue has been showing up for two months. Despite complaining, I'm still getting no resolution. Jio Air Fiber's service is very poor.
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Hansika Aggarwal (@AggarwalHansika) reportedMany Jio Platforms users are facing network issues today. Calls are not connecting, mobile data is not working, and only people with Wi-Fi are able to access the internet. No prior information was provided about this issue. #JioDown #JioNetworkIssue @JioCare
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RAJASEKHAR (@xprajasekhar) reported@reliancejio @JioCare “Dear Reliance Jio, ‘Optimization in your area’ has become a lifetime subscription. Signal: 1 bar Patience: 0 bars 📉”
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Ram kumar (@ramusmart0204) reported@JioCare I am repeatedly asked unnecessary questions, which is completely unacceptable and a waste of my time. This is a clear failure in service. If my issue is not resolved immediately, I will escalate this matter to the consumer court and take further action.Treat this as urgent
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Nirmiti (@Nirmiti20787195) reported@JioCare My wifi has been down since evening. I was informed it would be restored by 9:57 PM, but now I’ve been informed it’s delayed until 5:56 AM. Why the delay and repeated changes in the restoration time? Please provide a clear update.
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Siva Prasad Reddy Seshi Reddy (@iamSivaPrasadS) reported@JioCare @JioPaymentsBank I am unable to talk to a live agent on 1800 890 7070 (only IVR/virtual assistant). My Jio Payments Bank UPI payments keep failing with error RE068 despite waiting 24+ hours. Please provide a direct way to reach support and resolve this urgently. DM open
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Aslam Nurani (@techRI8) reported@JioCare Please do something - My biggest problem right now is your slow internet connection. The company has issued me a final warning: fix the internet, or I will be removed from the 'Work from Home' arrangement—and there is even talk of terminating my employment.
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Dushyant Singh (@Dushyant027) reported@JioCare @JioCare please help me to discontinue this pathetic jio airfibre. I dont need this anymore PLEASE.
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Dheeraj Tewari (@DheerajTewari10) reported@JioCare calling for installation of fibre since yesterday but no response from technical support team.what a ridiculous service provider
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Anadi Bramh (@anadi_bram57308) reported@_MukeshAmbani @reliancejio @JioCare WTF. Daily network outages for a year—down from 8 AM to 5:30 PM whenever there’s a power cut. Towers should have backup, so why the failure? Repeated complaints, no fix. Customers deserve reliable service or compensation. Urgent action needed.
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shubhs (@shubhuoi) reported@JioCare @reliancejio If you were unable to provide a connection in my new location (Whitefield, Bangalore) you should have not taken my money the day i applied for relocation. Why drag this for over a month? Such a ****** service by #jio You have stolen my 1500/- rs recharge too. I worked hard for
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Dev (@Devkatiyar00) reported@JioCare @reliancejio My AirFiber&mobile network both go down at the same time.Tower Area Manager is very rude & provides no solution. Also, diesel theft is happening at the tower.I have allready complain 3times Service ID: 5692318712 Location- Lachhman nagla farrukhabad 209739
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gaming (@vinay99889) reported@JioCare My Jio AirFiber is not working properly for the last 1 month. Frequent disconnections and very slow speed. Multiple complaints already raised but no resolution yet. This is very disappointing. Please escalate and resolve urgently.
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Bhagwan Naik (@Bhagwan227) reportedNow I am using Jio Mobile Network. I hope trust & security will be kept. #trial_basis @reliancejio @JioCare
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Akshaykumar (@aktheacharya) reportedHey @reliancejio @JioCare My Jio Airfibre Speed is Drastically Slow Although I have a valid plan and lot's of unused Data Kindly Fix this ASAP
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I AM VADI 🇮🇳(Modi ka parivar) (@vadirajayachit) reported@JioCare Since last 10days our jio fiber connection got disconnected. We are trying to reach you through his care number and email it of no use. What is the use of such a pathetic service?
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Amit Kumar🇮🇳 (@AmitOfficial977) reported@JioCare @JioCare The technician has still not arrived despite a confirmed schedule. My JioFiber has been down since 21 April, and now even the assigned visit has been missed. This is complete negligence and a clear failure to meet your commitment.
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Harjee (@harjeedua) reported@JioCare quitting the jio mobile postpaid services.. will port my num to another network very soon .. keep that refund with you only.. take it as a charity.. pathetic and disgusting customer services 🙏🏼 @JioCare @reliancejio
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FPLleoX (@FPLLe0X) reported@JioCare your 5g is so **** and cant even reach customer care
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Arpit Paruthi (@arpitparuthi19) reported@JioCare @reliancejio I has raised a porting request 4days ago yet till today I haven’t received a sim card nor has anyone reached out. Customer support is not giving a proper solution. Kindly resolve this issue on priority!
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Trilok Choudhary (@TilokaRam2001) reported"Facing severe indoor network and slow internet issues with my Jio connection at V/P Kesumbala Mahechan,#Balotra . It's impossible to make calls from inside the house. Kindly resolve this at the earliest. Pincode: [344037] @JioCare @reliancejio @TRAI
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आप का शौर्य (@Brijwasi2022) reported@JioCare worst service .... connecting time to call centre is more then 15 mins... Then no resolution.... There technical team not attends even there customer care executive calls.... pathetic..
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Rajendra Jangid (@rjrazen) reportedMy telecom complaint has been closed with an incorrect explanation Requesting @DoT_India @TRAI @reliancejio to kindly review this matter and ensure a proper investigation along with refund or compensation Complaint should not be closed with misleading explanations #ConsumerRights