Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Āsansol, Kallakkurichchi, Mumbai, Pune, Chennai, Mohali, New Delhi, Patna, Kolkata, Coimbatore, Indore, Hugli, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Āsansol
|
Phone | 2 hours ago |
|
Kallakkurichchi
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Kallakkurichchi
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sainatth Wagh (@WaghSainatth) reportedHi jio is down since morning and the issue has not been resolved and it has been more than 12 hrs now.Are others too facing same scenario???@reliancejio @JioCare . Request to service it
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Amrit Pradhan (@amritpradhan63) reported@reliancejio @JioCare shambles levels of service. Even after having Jio postpaid for the last 3 years, the network fluctuation is horrific.
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Swiftie (@zubaangulaabi) reported@reliancejio @JioCare Installation order was paid for on 18 Aug, with KYC completed. Despite 13+ calls to representative sales, 7 calls to engineer, and 3 calls to customer care between 21–25 Aug, there is still no installation, proper update, or call response. 1/x
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Sai Ram Kotha (@sairamkotha) reported@JioCare 100+ days since my JioFiber relocation. The promised voucher/pending balance is still not credited. Contacted JioCare multiple times via calls, but no resolution. Please resolve this
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Mohammed Noor G (@mohammednoorg) reported@Imadvika1 @JioCare Apparently all the big players are having network issues these days. (They have installed those Airfiber boxes, so the network is heavily shifting towards those boxes, and regular users are suffering and getting weak signals)
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Er Manpreet Singh (@manpreets308) reported@JioCare @reliancejio @JioCare please cancel my port request and refund my money if you are supporting on this
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Dr. Sumit Narayan Thakur (@smtkumar868) reported@reliancejio @TRAI ? This is not a temporary issue. It has been going on for years. Jio, please stop treating this as just another complaint. Investigate the network coverage and infrastructure in Gorgawan and actually fix the problem. We pay the same money as everyone else. We deserve the same
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Full toss (@Fullltosss) reported@JioCare @vinay_madani Same problem everytime with me als9
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Prabin Kumar Nayak (@prabintennis) reported@reliancejio This network outage has been going on for the past 3 days, with no resolution so far. The app now says service may be restored by 27 Aug 2026, 3:34 AM. Please look into this urgently.Customers should not have to remain without reliable connectivity for several days
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Rajat Joon (@rajatjoon8183) reported@hotstar_helps @JioCare Not able to activate my Jio Hotstar pack that I got in my yearly recharge. Been trying to contact customer care but couldn't reach them. please help
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DamruDhari 🕉🔱 (@whysoillogical) reported@JioCare You asked for the order number and I’ve sent you that long back and haven’t received any response. Now you want a contact number? How exactly are you going to bring a resolution using a contact number
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare I want to see my ticket reopened. Why did you close the ticket. When I have never asked for the closure of the ticket. The issue from the time I have taken the connect ie.e from 1 month. Reopen my tickets. Need FTTH con in Eden Garden Society, AirFiber is a flop.
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Ankit Dubey (@ankit027dubey) reported@JioCare Shut your mouth my problem not solved yet... Still pending
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare Why the hell did you gusy the my Service Request SR0003EY1S7, SR00003EMNN9N, SR00003ECYR3 etc. Internet speed has been slow from the time I took the connection. Reopen my ticket.
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Raval Update (@ravalupdate) reported@JioCare @JioCare Your district head is telling us that this JioFiber issue may not be repaired and is asking us to switch to AirFiber. We do not want AirFiber—we only need **JioFiber**. Please either restore JioFiber or disconnect the connection. We need a clear solution.
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Biswajit Das (@biswajit2k) reported@JioCare Did you look at this thread at all? It was shared today morning with video. Remote auto un-pairing issue after STB change
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Saujanya Chaudhary (@SaujanyaChaudh4) reported@JioCare Dear Customer, Thank you for your payment of Rs. 99.0 against JioAirFiber Booking No. LR0000168IYI with Transaction ID : 20260814210560000295100981189380538. A voucher worth Rs. 99.0 will be credited to your MyJio account shortly. @JioCare please resolve this or refund my money
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Nirup (@niruphaboda) reported@JioCare Share customer care number
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Bablu Modi (@bablumodi2019) reported@reliancejio Bye-bye, @reliancejio 👋 7 years of trust ends today. 23 days, ₹2,200 stuck, no JioFiber Max installation, and false promises from your team. Bad Network. Bad Service. Bad Team. Goodbye, Jio. 👋
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Chhavi Ratnoo (@ChhaviRatnoo) reported@JioCare I have been asking help from your customer care for days now , there has been no help. What are we supposed to do??
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Govind Sharma (@begovind) reported@JioCare Hi Priyanka, the installation is still not done, even though the time mentioned has passed, it's been more than 72 hours and you guys have utterly disappointed with your "Professional" service.
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Rajat Singh (@reachrajatsingh) reported@reliancejio seems to be enjoying the loot, tarrif charges keeps on increasing but not the service. Everyone can now notice frequent call drops and related issues in all location. ******* at @TRAI are sleeping 😴
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Victor D'costa (@victor_d_costa) reportedI’ve also requested Jio to communicate the resolution via email, but I continue to receive the same generic responses without any actual update on my SIM delivery. @reliancejio @JioCare @reliancegroup Please look into this and provide a clear resolution.
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Sandeep beniwal (@Sandeep28773927) reported@JioCare Jio network Jio has the most unreliable network in the world. Can anyone tell me where to file a lawsuit against the Jio company?
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Gaurav Singh (@Free99Thinker) reported@AdityaConsul @JioCare Same problem which Airtel once had because of Congestion. Jio needs to improve.
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Mohit Zaveri (@mohitzaveeri) reported@JioCare Network issue on my number despite of living with nearest Jio5G tower.
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Satyen Melwani (@satyenm) reported@JioCare This is no help. Already been through your call center and your website and registered my interest. It's almost as if no one can get this done. or there is not interest.
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Pushpendra Yadav (@pushpendray65) reportedUnacceptable service @JioCare @reliancejio Missed my scheduled visit yesterday with zero updates. Today, the technician promised to return in 15 mins and ghosted me. Support doesn't care, and I've been without internet for 2 days. Resolve this immediately!
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Bablu Modi (@bablumodi2019) reported@JioCare Why I am not getting the refund? Bloody team and your service.
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Prateek Suri (@PrateekSuri17) reportedRemote not working tried calling customer care 3 calls but no resolution. .. @JioCare