Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 09: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Mumbai, Noida, Bhubaneshwar, Varanasi, Chennai, Kolkata, Tiruvānmiyūr, Ahmedabad, Rājkot, Raipur, Latur, New Delhi and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Wi-fi | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Mumbai |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vipan grover
(@Vipangrover18) reported
@JioCare i am not getting UPC code from jio mobile number Pls help
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Shahabuddin parvez
(@shahabuddin514) reported
@JioCare Habiba still same This is super frustrating and a classic example of poor customer service
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Vijay Sharma
(@vijay7212) reported
@reliancejio I am still waiting for your installation engineer to come…but no call from him yet…yesterday i got this message “ Dear Customer, Congratulations on booking your JioAirFiber connection. Our Jio service engineer is scheduled to visit your premises on 2026-03-08T10:00
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Abhinav Singh
(@jagruk_jnp) reported
@reliancejio @JioCare Being a customer since 2017, but it's time to leave because of your worst service
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Kiran kranth
(@keeruinfy) reported
@SamsungIndia @JioCare @reliancejio Can you help me with the respective numbers to be blocked ? My uncle lost his phone and was switched off.
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Surya Shukla
(@iamsuryashukla) reported
@JioCare but my issue is not resolved yet already mail jiocare where i connect u guys round and round circle no right solution
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Vijay Sharma
(@vijay7212) reported
@reliancejio what was the need then for picking up the connection early when your relocation service is so poor..its a limit to test ones patience and time
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Mir Aumir
(@meeraumir) reported
@JioCare Still the issue has not been resolved yet,,the payment of 982 rs has not been refunded yet.
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Anand Sri
(@anand_ttr) reported
@reliancejio We get just LTE+ from #Jio, but in our area Airtel provides 5G, BSNL provides 4G. The indoor signal of both Airtel & BSNL are so good, but #Jio indoor signal is so poor. So if you don't resolve this, we may have to port out to Airtel or BSNL. Will you really help.
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Anand Sri
(@anand_ttr) reported
@reliancejio We have #Jio tower in our area, just 200 mts away. But the indoor signal is so poor. We reported this many times, but the local n/w team doesn't bother to resolve it. Bcoz of such ppl only, u lose cust. Why should we continue with #Jio & waste our money on #Jio.
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🇸🇺🇳🇩🇦🇷
(@sundar3052000) reported
@JioCare No resolution received via DM. Then, why asking DM.
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The Hindu
(@thehindu982) reported
@JioCare I wasn't expecting this type of service from Jio that too in a city like Bangalore (IT Hub). Either respond to it ASAP today itself. I have no idea it's just relocating within Bangalore that too takes this much time. This poor service l wasn't expecting from Jio.
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Ashish Mishra
(@27ashisha) reported
Dear @JioCare your net speed is pathetic. If not resolved immediately, will switch to other service provider. Thank you
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Smita Roy
(@Smita208) reported
@reliancejio your teams are so irresponsible that they don’t bother to take my call or come for installation. After paying 3182.46 with KYC this issue . When i applied at that time many calls are there but now I have to call them for installation and still not responding
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rightarmover
(@sachinist_) reported
I raised a complaint for my Jio number 84007471## (SR000030ITPT). I have been unable to make calls for the past week and the issue is still unresolved. Kindly resolve it immediately, otherwise I will port my number to another network. @JioCare @reliancejio
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Abhinav sharma
(@abhinav9882) reported
@JioCare Your executive Vivek Sahni (07827962128) promised KYC & installation today but didn’t come and is speaking inappropriately. When customers themselves want your broadband service, this kind of behavior is unacceptable. Because of this, I may even port my Jio number
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Hemal Chheda
(@drhemal1986) reported
@JioCare my jio service is not working. Frequently disconnecting from all the devices. No response from call centre. Nobody is visiting from your engineering department.
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Srestha
(@sresthasarkar_) reported
@reliancejio @JioCare @_MukeshAmbani I had placed a JioAirFiber connection on March 6th. Got an order ID and the next day a fellow named Nagarjuna came and did KYC. He opened a new order ID which shows installation and activation are done but I haven't received anything. Help.
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Amay
(@BrajBliss) reported
just found out that if you download large files on unlimited 5G on @reliancejio @JioCare they are purposefully downgrading network to LTE so they can make sure your quota runs out and you are not able to actually use unlimited 5G.
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Rabiul Sk
(@Rabiul1098) reported
@reliancejio কালকে My account has been running since yesterday but it has been 24 hours and I have not received any reply even after sending 4 emails. An unemployed service person should open an account in this bank or else you will end up like me. Very bad service.
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sagar jyoti
(@sagarjyoti2512) reported
@JioCare @reliancejio your service engineer is asking for inr 200 other wise he will not give service. Or given me a option to change to airfiber. HRM jio what are you doing with your service engineers??
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Ashvin Thakor
(@AshvinT20873762) reported
@JioCare Still the issue is not resolved, 500+ jio users facing the same issue since early morning
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Shubhadeep Pani
(@shubhadeep_pani) reported
@JioCare JioFiber SR SR000030L75T. Even after 24 hours of the complaint, no one from Jio reached out to me to provide resolution. I just called your customer care & they are asking to wait another 24 hours which is completely unacceptable. Pl arrange technician visit immediately
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Shalini Sharma
(@Shalini35443776) reported
@reliancejio @_MukeshAmbani @RelianceDigital internet is not working, yesterday afternoon 2 ppl come n say they need time to resolve as wire is broken,till now no one come to resolve the issue.
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Shubhanshu Kumar
(@Shubhashu_) reported
My Jio AirFiber has not been working for the past few days. Every time I call customer care, they just say “temporary issue hai” but no proper resolution is being provided. This is very frustrating. Please resolve this ASAP. @JioCare @reliancejio @MukeshAmbani06 #JioAirFiber
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Srestha
(@sresthasarkar_) reported
@JioCare I had placed a JioAirFiber connection on March 6th. Got an order ID and the next day a fellow named Nagarjuna came and did KYC. He opened a new order ID which shows installation and activation are done but I haven't received anything. Help.
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Rabiul Sk
(@Rabiul1098) reported
@reliancejio My account has No money is going. since yesterday but it has been 24 hours and I have not received any reply even after sending 4 emails. An unemployed service person should open an account in this bank or else you will end up like me. Very bad service.
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Abhinav Singh
(@jagruk_jnp) reported
@reliancejio @JioCare If you can't improve your services in span of 6 months, then please return the recharge money. I am going to port to some other Network. It's ridiculous that in capital city you have the worst network @_MukeshAmbani
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Deep
(@DeepGar47855998) reported
@JioCare Ishveen who told you issue was resolved I am still waiting
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Karunakar Baraju
(@BarajuKarunakar) reported
@JioCare @TRAI @JioCare are you able to provide any update on my service request SR00002JQ3VO