Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Guwahati, Delhi, Patna, Chandigarh, Allahābād, Jaipur, Mumbai, Nashik, Pune, Bhopal, Bhubaneshwar, New Delhi, Noida, and Dibrugarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 6 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
Patna
|
Internet | 9 hours ago |
|
Chandigarh
|
Internet | 9 hours ago |
|
Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Lambodar (@lambodar9428) reported@JioCare Hlw some days.... means?...if u do not solve this issue...tell me clearly ... last 3 month I have complaint...but no any work about complaint regarding.
-
प्रशांत Pandat (NCR) (@PRT3930) reported@reliancejio @reliancejioindia Jio network is not working in my area. No proper signal and internet connectivity. Please look into this issue and restore the service ASAP. #JioDown @reliancejio
-
Shikhar Chanda (@shikhar_chanda) reportedWorst network I have ever used! @reliancejio @JioCare #Reliance #Reliancejio #jionetwork
-
Abir (@SirAbir) reported@Airtel_Presence this is the 10th time I am posting this. Service has dropped to Pathetic levels in Secretariat Colony Road, TNGO’s Colony. Earlier it was good, but there is absolutely no network, no service in the area. @JioCare resolved the issue within 10 days. Airtel sucks
-
dukhiaatma (@kkk__55) reported@reliancejio @JioCare repeatedly—via email, WhatsApp,Twitter, the MyJio app, and phone calls—over a span of nearly eight or nine months without receiving a permanent solution from the Jio team. That is why, about a month ago, I switched to an Airtel SIM; the network coverage has been good so far.
-
Debashis Biswal (@DebashisCodes) reportedI am unable to cancel my JioFiber Postpaid connection either through your IVR or chat assistance. No option in the MyJio app. My plan expires on Aug 16, and I am leaving the city. Stop forcing unwanted renewals! Please arrange router pickup immediately. @reliancejio @JioCare
-
Rebatiraman Panda (@RebatiramanPan1) reported@JioCare Always very slow.... 751019
-
Lambodar (@lambodar9428) reportedReminder-3 : You given time 10days for solve regarding internet slow speed issues but ended 10days completed no any improvement regarding my complaint issues...my No. 7504268626, it all about fraud to customer @JioCare @reliancejio
-
JADEJA GAURAVSINH (@JGauravsinh) reported@JioCare literlly for you no words really bad service no improvement your tower is in my farm from last 1 year we facing network issue and staff says from company repairing material not coming
-
𝗠𝗱 𝗔𝘇𝗮𝗺 𝗔𝗹𝗮𝗺 (@imdazamalam) reported@JioCare Okay, Akshay, I’ll provide all the information once again. But my concern is that even after providing the details so many times, the issue still hasn’t been resolved. Will the problem actually be resolved this time? PIN Code: 855101
-
Hari (@sendtohari) reported@JioCare @JioCare NO ONE CAME TO FIX TILL NOW. CANCEL MY PLAN AND REFUND
-
Gaurav Shukla (@shuklaagaurav) reported@JioCare Please cancel this service request Service request no SR00002NEQ6W @reliancejio
-
Madhup Singh (@mdhups) reported@reliancejio @reliancejioCare This is extremely disappointing service. Paid ₹1,100 for JioFiber installation on 12 Aug, with installation promised the same evening. I have called the concerned person 30+ times and still have no resolution.
-
𒊹︎︎︎Sheldon Sturgis (@4albert47) reportedThis is not a request for another automated closure. I want an actual investigation and a written explanation for why complaints are being closed while the underlying network problem remains unresolved. Requesting immediate intervention from: @DoT_India @TRAI @reliancejio
-
Varun (@varunvyasiteng) reported@JioCare What you have sent on DM is standard template reply rather than ETA.When the issue will resolved, when would I get the refund. Nothing is mentioned about refund process. This is yet again a delay tactic to cover up the inability of execution.
-
deepkartik (@iamdeepkartik) reported@reliancejio not working my unlimited 5g data please send me costume number
-
Bharath Bhat (@bharathbhat28) reported@reliancejio @JioCare Help please.
-
Raj Saha 🇮🇳 (@rajsahaofficial) reported@airtelindia @airtelnews most worst network is airtel i recently activated two numbers in the name of airtel fastlane they are scamming people no priority 5G is there on my numbers. I want to port my numbers to @JioCare
-
Gunjan Mehta (@Gunjan_2706) reported@JioCare @reliancejio We are living without WiFi for last 7 days. Raised a service request. That got rescheduled 3 times. Still no resolution. When we call, idiots are telling me to reschedule the same. @JioCare ghar pe beth jaoo tum Tumse naa ho payega...
-
Mohana Rao Tadikonda (@mohan4help) reported@JioCare Connection has gone @13.30 and now time is 22.00. so you are saying last 9 hours power outage ??
-
anupam (@anupam48044051) reported@RMerukar @JioCare After having network issues with jio i moved to airtel due to low connectivity
-
Deepu Reddy (@deepureddy5365) reported@JioCare This is what services from your side My JioFiber request is still pending Please find the attached details below Dear Customer, Thank you for your payment of Rs. 2221.46 against JioHome Request Number. LR00001EHVDV Ref Transaction ID :20260729210600000289290474633208196
-
Raushan Yadav (@RaushanIITKGP) reported@JustMariner @JioCare Duopoly sucks🤮
-
Krish (@KB77746) reported@BharatFactsIN @airtelindia @reliancejio I agree , its duopoly which had to broken if can't fulfill people's needs
-
hrihrii (@badgalhrihrii) reported@jio_fiber @reliancejio @JioCare No connectivity on Jio Fiber for the last 6days, customer care of now help. No technician has visited, can't diagnose the problem or give an eta! What is the issue???? Update: On speaking to customer care Ms Priyanka hung up on us.
-
Ronit (@pandaaaatweets) reported@JioCare Such pathetic service. You guys are not even replying to my texts
-
GOUTHAM GOUD (@Gouthamchinna18) reported@JioCare @JioCare Will you at least complete it today? No one has called or even contacted me. Do you really take this many days for service in a prime area like Manikonda?
-
R J (@rahuljaitley) reportedIssue related to OTT Pass recharge. contacted Jio CC, the executive wasn't trained to handle the issue, the id of previous recharge seems stuck not allowing new subscription. Asked CCE to connect to senior, transferred but call got dc. Need resolution. Thx. @reliancejio
-
Daksh Bajaj (@Daksh_Bajaj) reported@reliancejio @JioCare my sister installed wifi in Howrah (kolkata). Executive misused docs & got a number. Now using that number trying to login into my diff a/cs, calling her. Paid full for wifi but some services activated w/o consent & new bill is coming
-
paahaad (@parvatRajSingh) reported@reliancejio I want to cancel my Jio AirFiber connection and receive a refund of ₹2,222. I placed the order based on information provided by Jio representatives, but the information given was incorrect/misleading and the actual service did not match what was communicated. ORN: NO0001EV2QOS Service ID: 0771 3144320 I have requested cancellation and a full refund. Please resolve this promptly and confirm the refund. @DoT_India please take note and assist if this remains unresolved. #JioAirFiber #Jio #ConsumerComplaint