Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai Suburban, Coimbatore, Jaipur, Cochin, Indore, Sopur, Bhubaneshwar, Ahmedabad, Thāne, Mumbai, Bengaluru, Chhindwāra, Agra, Lucknow, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Internet | 20 minutes ago |
|
Coimbatore
|
Internet | 35 minutes ago |
|
Jaipur
|
Wi-fi | 45 minutes ago |
|
Cochin
|
Internet | 1 hour ago |
|
Indore
|
Internet | 2 hours ago |
|
Sopur
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satya Gupta (@SatyaGupta_In) reported@JioCare @JioCare The service request generated and successfully processed all these foolish things happening but ₹1500 refund not credited to my account
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Chandan Chainani (@chandanchainani) reported@JioCare For the nth time please note I didn't ask him the amount as I don't intend to pay him. He asked me for money to replace the wire from the terrace to my flat. Please share the ticket number to raise a complaint on NCH @nch1915
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Akshay Dwivedi (@AkshayDwivedi07) reportedI had two Jio AirFiber connections installed on 22nd May and 24th May. Today is 3rd July, and I still haven't received my refund. This is the worst service I've ever experienced from Jio. Extremely disappointed with the delay and the lack of proper customer support. @reliancejio
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Vinny singh (@Vinnysi01344449) reported@JioCare What about the issue. Still not resolved. Can you confirm?
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Jitendra kumar (@JitendraLakshmi) reported@reliancejio @JioCare If the installation is not done by eod as promised.Please cancel the request raised and refund the amount.
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Pulkit Srivastava (@PulkitS79224840) reported@JioCare Complaint ID: SR000039LFZV. Repeated complaints, repeated calls, repeated emails—but no real resolution or goodwill compensation. The issue persists despite your acknowledgment. Kindly provide a permanent fix and 1 month complimentary recharge.@reliancejio
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Ram Singh Mandloi (@RamMandloi) reported@JioCare You are listening my problem from last five day's but not giving suitable resolution
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Harsh (@nsdidmine) reported@reliancejio @JioCare Heavely Troubled by no internet from about a week.Local cc promises each day that he will come but doesn't.Very poor service. It's in main city yet this attitude. Fibr Connection Number +915323572051. If it's not getting resolved within 24 hours I am discn.
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Deepak Verma (@aapkaapnadeepak) reported@JioCare @reliancejio @jio_fiber Still I have not received any details about grievance & appalent authority. My issue has still not resolve, what's status of escalation?
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Vikas Chauhan (@vks_pintu) reported@JioCare Jio is no more Jio. Extremely Poor data speed. V r experiencing 2G speed at d so-called 5G network. Complained many times bt no improvement. V r thinking of porting toward @airtelindia . Location: Vasana Road No: 2, At Po: Khedbrahma Dist: Sabarkantha Gujarat- 383255
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Nitish kumar (@knitish899) reportedHey @jio_fiber @JioCare @reliancejio I have booked jio fiber installation and paid all the amounts required for booking on 1 July 2026 .my order number is NO0001EC4HD6 I have been told by technician that it will be installed in next 24-48 hours but no one has come yet to install when I call the concern technician he was just telling coming in 15 mins but never comes This is so frustrating that even after paying the booking amount there is no proper support and service being delivered. You are spoiling your reputation
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Pradeep Chamaria (@thesrishtitimes) reported@JioCare Where is the help Where is your team There is a cable breakage and we.have not seen any jio team working on it Really pathetic
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Akshat Thakur (@iakshatthakur) reported@JioCare Worst company @JioCare I need my Refund immediately
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ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported@JioCare Please keep playing this game.. and I will port my second jio number also to airtel or vi or even bsnl because of slightly better service than jio at this pin code 814152.. now jio has no signal but airtel has full signal.. thank you team jio..
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piyush nanda (@piyushnanda30) reported@reliancejio @JioCare still awaiting any response from customer service for my jiofibre connection. Really disappointed with the service.
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Arnit Gupta (@mr_arnit04) reported@JioCare @JioCare It's Arnit and I've lost all confidence in JioFiber. I don't want the connection. Cancel my order (NO0001E0380O) and process a full refund immediately. Delayed installation, ignored calls, and unreachable customer support are unacceptable. Resolve this without any delay
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Shailendra Sharma (@shail_stark) reported@JioCare Hi Prakash. I saw that my fiber wire is broken. Monkey's has cut the wire. it's now more than 30 hours no internet connection no service agent visited
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Tanweer (@mohdtanwir1) reported@JioCare Jaitpur extension part-2, H block, badarpur, new delhi, 110044 Its not one area, location or landmark. For previous years I am suffering through this almost every where there is network issue.
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gokul (@khulli) reported@JioCare I already initiated the cancellation procedure and asked the another service provider for new connection . And i dont recommend jio fibre for my friends and colleagues . Worst service
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Devesh Ranjan (@deveshranjan17) reportedPlease resolve my issue asap @JioCare otherwise i would simply switch to airtel because of your bad service.
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Saurabh singh (@saurabhs0607) reported@JioCare Again I am facing the same issue this is pathetic
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Deepak Verma (@aapkaapnadeepak) reported@JioCare I dont want resolution now, give me grievanvce & apallent authority within 4 hours without fail else I'll move to consumer court as you people are not providing details. You have only 4hrs now. I keep all screenshot what you done in last 5 days. @reliancejio @jio_fiber
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Deepak Verma (@aapkaapnadeepak) reported@JioCare Take your time to resolve the issue but provide me the information about grievance & appellant authority as it's more than 4 days & you people not make this available till now.
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Ravindra pandey (@ravindrapmzp) reportedExtremely frustrating! @JioCare @reliancejio processed and closed my SR number SR00003A1BOD without providing any resolution or contacting me. Expected better service from Jio AirFiber. Please reopen this immediately and resolve the issue! #JioAirFiber #JioCare
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faaaaaaaaaaaaahh (@Faaaaaaaaahhh) reported@JioCare Are you guys stupid?
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Delhi Wala Boyfriend 🍁 (@Delhiwalaboy) reportedOne of the worst Network @reliancejio @JioCare , not able to send a wp massage, @airtelindia help me to port my no.
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Suhaib Ansari (@suhaib_ansari1) reported@JioCare @JioCare This is not an acceptable response. If no slot was available, why was an engineer assigned initially and then removed? My work is being severely affected due to the internet outage. Please stop delaying and provide a confirmed visit today.
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Sarang Modi (@sarang_modi) reportedTerrible service from Airtel. Inspite of being a Airtel Black member, no follow up. In fact the raised request does not even show up on their portal and their chatbot is of least help. @airtelindia @reliancejio @JM_Scindia
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Devesh Ranjan (@deveshranjan17) reportedHello @reliancejio @JioCare , My Jio sim with proper recharge ongoing has stopped working on my phone and other phones as well . I talked with customer care but no support , they instructed me to get a new sim from nearest jio store. But i am not able to reach out to any store.
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Nitin Kumar Shukla (@Nitin__Shukla) reported@JioCare @reliancejio since 4 days, there is no fibre is not working. Options for raising compliants via app, call are not available. Raise compliant option has been removed from app, after ivr message, voice call ia getting disconnected. There is no medium left to raise issue