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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Bhopal, Jaipur, Bengaluru, Jodhpur, Hyderabad, Durgapur, Guwahati, Pune, Chhindwāra, New Delhi, Chennai, Mokokchūng, Lucknow, and Ludhiāna.

CityProblem TypeReport Time
Patna Wi-fi 2 hours ago
Bhopal Internet 4 hours ago
Jaipur Internet 6 hours ago
Bengaluru E-mail 6 hours ago
Jodhpur Wi-fi 6 hours ago
Bengaluru E-mail 6 hours ago
Full Outage Map

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Annualive
    Annual (@Annualive) reported

    @JioCare @AkashMAmbani I pay for uninterrupted service for 24x7 if you can’t provide service then refund my money of rental I don’t want to continue your service haramkhor modi ke pillay Ambani Chor hai

  • arpitiitr
    Arpit Gupta (@arpitiitr) reported

    @JioCare @reliancejio Service Request SR000035STQZ for my Jio Fiber has been pending since 13 May 2026 with no resolution. Even calling helpline has not helped. Kindly intervene urgently.

  • swadesh93
    Swa🇮🇳desh (@swadesh93) reported

    @TechTurbanator @JioCare If You are not getting good service you must switch then

  • gaurang_ganatra
    Gaurang Ganatra (@gaurang_ganatra) reported

    @JioCare @JioCare Complaint raised on 13 May and still no engineer has even been assigned. Red LOS light is blinking and internet is completely down. Repeated rescheduling is happening without any actual action. Request immediate field escalation and technician visit today. SR000035SG9Z

  • Hemanth66346321
    Hemanth kumar K (@Hemanth66346321) reported

    @JioCare No technician has visited to the location I don't have the option to raise the complaint also

  • prabu10rajan
    Prabu Rajan (@prabu10rajan) reported

    @JioCare Getting sick and tired of your service. Here’s a new service request again for today SR0000360GK3

  • rahulmimani
    rahul mimani (@rahulmimani) reported

    @reliancejio @vodafone @VodafoneGroup If Airtel provides service, then you are not able to provide,you all taking same price. If you are unable to provide the service, then you have to give a refund to all.

  • Navin_M_V
    NAVIN M V (@Navin_M_V) reported

    @JioCare Please note the details has been sent to DM now. Please act as soon as possible. Its top priority. I need to surrender the connection and get the refund back asap. If you delay then get ready to face the consequences of your poor service pushed me to do so.

  • ankursinha2608
    Ankur Sinha (@ankursinha2608) reported

    @JioCare As per your request I have changed the name for 4G . Let's see what happens now. If the problem remains the same I will share a screenshot shot again with date and time .

  • gautam96sharma
    gautam sharma (@gautam96sharma) reported

    After 13 years, I’m ending my relationship with @AirtelIndia — not over price, but over service. A company’s idea of “relationship” shows in how it treats customers. Time to move forward. Hello @reliancejio.

  • Luvindimension
    Ravinshul (@Luvindimension) reported

    @JioCare Only when i have intervened you are saying this.. no text was received regarding this and no issue has been resolved. Kindly make sure the customer is also listened to.. whatever i am paying is for the whole month, if i get issues for 7 days will you grant any compensation?

  • arjun241
    Arjun Mohanan (@arjun241) reported

    @JioCare @airtelindia pls support on porting

  • HenilsinhR
    Henilsinh Raj ⟁ (@HenilsinhR) reported

    @reliancejio it’s been more than 24 hour yesterday someone from there social media team reach out for assistance saying that your query will be resolved on priority today I had appointment of 4 pm no one showed up and no one is responding PM is empathising on WFH and this is service of our leading service provider

  • skiffyguysiva
    skiffy_guy_siva (@skiffyguysiva) reported

    @JioCare need retailer support for prepaid retailers... There is no response from distributor and higher officials

  • yashraj1998
    Yash Raj Tiwari (@yashraj1998) reported

    @JioCare @JioCare If 6 days without service still does not qualify for any compensation according to your policies, then kindly refund the remaining plan amount and take back the router/device. Such service quality is not worth continuing.

  • adarshadv056
    Adarsh Vishwakarma (@adarshadv056) reported

    in some countries companies can’t spam you with calls/messages for every little thing meanwhile in india if your recharge expires: 10 calls, 20 messages, 3 reminders per day wtf is this? @reliancejio @JioCare

  • deep_nonstop
    probably_dk (@deep_nonstop) reported

    @reliancejio @JioCare my jio sim suddenly stopped working and i am out of India rn. Is there any way to make it work? Cause i am facing problems. There was no warning or anything before it.

  • Jiinsangwoo
    Jinsunwoo | base.eth | ⌘ (@Jiinsangwoo) reported

    @Ahmadx_9 @JioCare Somebody help this poor guy 🫠

  • DebasishThaty
    Debasish Thaty (@DebasishThaty) reported

    @reliancejio @JioCare significant internet connectivity issues & voice drop from the last couple of days at Purunakatak PIN 762013 Causing considerable inconvenience to me and other residents in the locality It appears that the issue lies with the network performance in our area.

  • Spyder_manish
    Manish Singh (@Spyder_manish) reported

    @JioCare Jio number 9508333713 Date - last 1 month Alternate mobile number - 9931498065 Adress - Mohammadpur koari waini kRb pusa dist. Samastipur pin code 848131 Home adress - Manoj Medical hall house no. - 023 Near post office. Please repair the network issue very bad from last month

  • VARUN98738
    VARUN JAIN (@VARUN98738) reported

    @JioCare mywifi still not working even after trying your method no app is working no website nothing please make a visit and solve

  • amrutkara
    WizardOfOz (@amrutkara) reported

    @JioCare i submitted relocation request 5 days ago. No update yet n I'm still being charged 4 that connection. Ur CS have no update. Is this how ambani makes his billions? @TRAI pls help

  • VinamraMehrotr4
    Vinamra Mehrotra (@VinamraMehrotr4) reported

    @JioCare My jio sim was registered on my late relative’s aadhar , i have been using the number since last 10 years, have the My Jio app logged in, E- sim active on my apple watch. I want the number to be reissued on my name - i have my relative’s death certificate, aadhar. Help

  • shreyash_ach
    Shreyash (@shreyash_ach) reported

    Hey @jio_fiber @JioCare , how do I cancel my airfiber connection?

  • VinodVk487643
    Vinod Srivastava (@VinodVk487643) reported

    @JioCare 1 - 880881070 2 - Every Day net not working at home and around out side Home 3 - Laptop Google Chrome, D365, Instagram, Facebook & cricbuzz 4 - Oppo Find X9 5. 9152008524 6 - Village Bargadwa Post Mau Near Swami Vivekanand public School Siddharthnagar Pincode - 272154

  • rajeevsaikapian
    Rajeev (@rajeevsaikapian) reported

    @reliancejio @JioCare Its been 10 days, I have requested for Airfiber installation, No one had visited. Please look into this and help me get it done asap.

  • r0n_it
    Ronit Deb (@r0n_it) reported

    @JioCare red light blinking in the fibre box every now n then from day b4 yesterday. in the morning it was ok working fine n thn it goes off again n came back to working again. few mins b4 it was not working,again its working now

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Hey @JioCare what did you think about my service

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Resolve by problem with in 2hrs otherwise you need to face the circumstances @JioCare @reliancejio

  • pratty_prat
    Pratty (@pratty_prat) reported

    @JioCare Come on man. You’ve been saying the same thing for 1 week. Same copy paste reply. I’ve not received a single call. Or update. You really think we are that stupid? Really pathetic management