Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Chennai, Chhindwāra, Mumbai, New Delhi, Kota, Allahābād, Patna, Bengaluru, Bareilly, Sopur, Coimbatore, Kolkata, Vijayawada, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 19 minutes ago |
|
Chennai
|
Internet | 33 minutes ago |
|
Chennai
|
Internet | 37 minutes ago |
|
Chhindwāra
|
Wi-fi | 43 minutes ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Chennai
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Devjit Krshna Ds (@DebjitDSpeaks) reported@airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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Ratnesh Mishra (@RatneshSNMC) reported@JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply
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D (@bunty2803) reported@reliancejio My internet connection is down since 1.30 pm today?!
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Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported@Saurabh_Pinch @reliancejio Worst network jio ...
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Piyush Moharana (@PiyushSipu) reported@JioCare The issue is now resolved.
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Dhriti (@dhritiawakened) reportedIt's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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Aryan_07 (@Aryan____01) reported@JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che
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Mayank Dubey (@7389321556) reported@JioCare Extremely disappointed with Jio Fiber service. My connection has been down for the last 3 days and no technician has visited yet. Customer care is not responding or providing any resolution. This is the 4th outage in a single month.
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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Sunny (@jensonbathery) reported@JioCare I have sent still the issue is not solved
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Sandeep (@sandeepu3v) reported@JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Chavda Devang (@chavdadevang) reported@JioCare @jiocare Dear Support Team, I am writing to complain about the poor internet service on my connection. I have been experiencing frequent disconnections, very slow internet speeds, and unreliable connectivity. This issue has been occurring repeatedly and is affecting my work..
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Sandeep Mahato (@sanjsr812) reported@JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio
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Pranav Malhotra (@29Pranav06) reported@JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare
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aaaa... (@adiverma1234) reported@JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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Dhritiraj (@Dhritiraj20) reportedKindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare
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vikas lamoria (@lamorias) reportedNo one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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Suresh kuamr (@Sureshkuamr6) reportedHey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.
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Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reportedFiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!