Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Lucknow, Pune, Sūrat, Aurangabad, Rājkot, Salem, Trichūr, Bengaluru, Hyderabad, Bhubaneshwar, Chhindwāra, Jaipur, Dehra Dūn, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 25 minutes ago |
|
Lucknow
|
Wi-fi | 57 minutes ago |
|
Pune
|
Wi-fi | 1 hour ago |
|
Sūrat
|
Internet | 2 hours ago |
|
Aurangabad
|
Internet | 2 hours ago |
|
Lucknow
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Klassy Flick (@smilingKn8) reportedLooks like jio fiber is down across the country @JioCare @reliancejio @JIOAIRFIBERIN
-
BhanuPrasad Rao (@bhanuprasad_rao) reported@JioCare ,@reliancejio Worst service by Jio.jiofibre connection disrupted 6 days back complaint raised#SR000038BQX1 & SR000038LUEN &ST000038IWSD but no action even from #jioappellateauthoritytelangana. Calls not accepted by both jiocare&Appellatte,rescheduled 7times but in vain
-
RKK 🇮🇳 (@Khemka_RK) reported@JioCare @Akash_Ambani but no engineer has actually visited my premises. I have received misleading status updates, complaints have been put on hold, and I am still being charged for a service that is not being provided. Kindly stop sending automated responses and provide a permanent resolution.
-
Harsh (@Hrsh380785) reported@JioCare Best part is that we are not able to talk customer care... What a worst service... Will change tum sb pagal bna rhe public ko
-
kumaraswamy p (@Kumaraswamyp86) reported@JioCare One more surprising and disappointing thing is that JioFiber Service Request No. SR000038OZVJ has already been processed and closed by your team without providing the connection and without obtaining any confirmation from me. Very pathetic services.
-
Harsh Shah (@YsoHarsh) reported@JioCare I have replied to you today too. Customer care have been the rudest. We have cancelled our membership and the company isn’t paying our refund. Everyday, it is giving a new timeline on the return and customer care isn’t helping. What’s the point?
-
Rickdev Majumder (@MajumderRickdev) reported@JioCare What do you mean by if I am eligible?Nothing is installed still. Jio is the worst service provider ever. Please refund me.
-
Dhivakar (@Dhivakar_Tvk) reported@JioCare @JioCare I am still not getting the promised internet speed, and I am no longer receiving any meaningful updates regarding my complaint. Thank you for the "wonderful" experience given to a new customer. Since the issue remains unresolved, I will be switching to another service.
-
Julie kelly (@julisingh5045) reported@Hunter77489 @reliancejio @CareJpb When u start facing this problem
-
Rohit Patil (@rohitd0345) reportedBased on my experience, I would strongly advise customers to think twice before choosing JioAirFiber. After taking payment, I faced missed installation commitments, poor communication, and endless follow-ups. There are many internet providers in the market. @JioCare
-
Adi (@bakvvaas) reported@JioCare Your team have disconnected my JioFiber broadband connection on their own discrete, falsely claiming that I had called to disconnect on 09.06.26 I have paid Rs 12,729.84 on 27.03.26 for 12 months plan (with one month additional free) I NEVER called. REFUND me balance
-
विशाल (@vishal03k) reported@anujh_sawant10 @JioCare I am experiencing same issue in my area @jiocare The option to raise service request isnt coming
-
ARNAV KUMAR (@RAJ1RK) reportedDear Jio Team, I applied for a Jio AirFiber connection but the installation has still not been completed till date.I have not received any update regarding the connection Kindly look into this issue and provide a resolution at the earliest. @JIOAIRFIBERIN @reliancejio @JioCare
-
Desi rockstar (@Iamdesirockstar) reported@JioCare @reliancejio @jio_fiber It was done on 09/06/2026. Still after 10 days and calling jio complaint helpline number several times i have not recieved refund which was promised to me at the time of cancellation in 7 days It's a sincere request to do within today otherwise i might have to go consumer court
-
Nitin Gadhwana (@gadhwananitin) reported@JioCare FYI The problem has not been solved.
-
Ahmad Raza (@ahmadraza_06) reported@JioCare @JioCare i want only unlimited calls and SMS service, Please share recharge plans.
-
Sumit ArYan (@SumitAr48029383) reported@JioCare @reliancejio My Jio AirFiber has been down since morning showing No Internet. I work from home & I'm unable to join office meetings due to this issue. Please resolve this on priority or provide an update ASAP. #JioAirFiber #JioFiber #WorkFromHome
-
Ratnesh Mishra (@RatneshSNMC) reported@JioCare @JioCare Need urgent help. JioAirFiber 5223509309 disconnection request submitted and acknowledged on 18 June. No SR number yet. Vacating premises on 19 June. Kindly arrange device pickup and update status.
-
Entha Nokune (@entha_nokune) reportedTye most pathethic use of AI is in customer care. Companies are happy and customers are doomed. No real person to talk to about issues and all you get is automated messages and done. @JioCare
-
Kala Bhairava (@RudraBhirava) reported@JioCare The Jio network in my area has become extremely poor. Even Instagram struggles to load, and WhatsApp video calls are almost unusable. The connection works for about 30 seconds and then drops or becomes unstable for the next 30 seconds, repeating continuously. 1/2
-
Devendar Nayak (@M_devendarnayak) reported@JioCare Jadcherla area 509301 Jio WiFi/Fiber service is not working in our area. Internet connectivity has been down for a long time. Kindly check the issue and resolve it at the earliest. Thank you. #JioFiber #Jio
-
Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare U people have let down customers in Vile Parle east with ur incompetant service and u have no solution.U hv taken advance money fromnus and have failed to gve service
-
Pradeep (@PradeepG_89) reported@JioCare Reopened ticket is again closed within few hours without any resolution. @JioCare @reliancejio
-
Shib (@shib4u) reported@JioCare SR000038UA37 has been pending with no resolution. Internet service is down for almost 2 hours and no engineer has contacted me. Please escalate urgently.
-
nick (@Nick_N_Shah) reported@JioCare Akshay based on details provided, refund amount is in correct, UTR not received, at 7 pm backend need to speak with me gave pics of sms with 3 SR are you telling you are backing out for my refund issue? Let me know by replying
-
Mayank Dubey (@mayank_s_dubey) reported@JioCare Shameless @jiocare did not even register a single complaint.
-
Aipulse82 (@AiPulse82) reported@Introvert_Luffy @JioCare Looks like they're only gonna help when you post about Their bad service 😔
-
#EqualLawForMen (@uttkarsh81) reported@JioCare So you guys get into deep sleep after acknowledging the issue and getting all the data? #JioSUCKS
-
Ramanuj Bhattacharya (@ramanuj06) reported@JioCare Another auto reschedule done by service engineer WITHOUT MY CONSENT. Please resolve the matter.
-
Samuel gnanadurai (@Samuelgnanadur) reported@JioCare you have the worst system to address an issue. I have been contacting your team for 15 days and nobody has solved the issue. Never buying any Jio product ever again. Terrible you guys are.