Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Indore, Bhopal, Pune, Ahmedabad, Kolkata, Patna, Bengaluru, Lucknow, Chhindwāra, Hyderabad, Chandigarh, Mangalore, Dehra Dūn, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 58 minutes ago |
|
Indore
|
Wi-fi | 9 hours ago |
|
Bhopal
|
Wi-fi | 9 hours ago |
|
Indore
|
Wi-fi | 10 hours ago |
|
Pune
|
Internet | 10 hours ago |
|
Ahmedabad
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @AkashMAmbani Such negligence is unacceptable. Kindly take immediate action and resolve the issue without any further delay. A screenshot is attached of the complaint for reference. STATE ESCALATION closed without any resolution & not given any reason. No timeline given for resolution.
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Abhishek Singh (@Abhishe21328556) reported@JioCare @JioCare its around 48 hours without internet and still your engineer could not visit my location,now got sms of appointment at 4 pm today. Very very disappointing support services from Jio. Will look for other provider.
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @Akash Ambani Today is the 9th day and my complaint still remains unresolved. We are being charged every day despite no internet service—how will Reliance Jio compensate for these losses? This level of service is highly disappointing and not expected from an industry leader.
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Rajasekhar Royal (@rajasekharnimma) reported@JioCare Kindly cancel the order and return the amount
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nimit awasthi (@NimitAwasthi) reportedWI-FI id - 7039238698 @airtelindia @Airtel_Presence you have barred my services and when i spoke to the customer care they are saying no grace periods are allowed in your account. This means you don’t value the customer. @JioCare you are the best
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Aarav Sharma (@AaravSh12556572) reported@reliancejio you are the worst. 6 ghante se network down hai. Internet use nhi kar pa raha hu.
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Mayur Lagad (@MayruLagad) reported@JioCare I have 2 sims 1 airtel and 1 jio both dont have network speed at all even though it's showing 5g for both
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ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported@JioCare @Krishna28451766 Jio fiber team not help exction lene wale employee nhi hai reliance industries me not help full employee for reliance jio fiber team
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somya aggarwal (@drsomya14) reportedI purchased that for less than 750 and the service center asked for 790 for repair. I purchased the handset from Zepto, they told me to reach out to Jio. Jio denied to repair charging port and now button down key. Is this a new revenue generation model by @reliancejio @JioCare.
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Tankshaw101 (@Tankshaw) reported@JioCare pathetic network in my area also my sim network going again and again for 2 days now,no network in your area also net connection is so slow
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Sharad chandra Pandey (@Sharad2890) reported@JioCare if your customer is more then why your celluer tower is less
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Akshay Dey (@AkshayD54294) reported@reliancejio Ordered a jio phone flipkart 6 Apr Order ID:OD437230967002142100 received a dead device on 12 Apr.Both of them avoid providing solution I think there is no return policy, it feels to me like Flipkart and Jio have deliberately delivered a dead phone to avoid responsibility.
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Shivarajj Subramaniam (@Shivarajj) reported@JioCare Why your engineer visit is after 4 days but your payment message is early. It is harassment of the customer.
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Thanos (@lavakumar47) reportedDay 5, @JioCare @reliancejio UL speed and it's latency is unstable from of AirFiber 5G (old ODU). Unable to gaming, video calls etc... Kondrikarla village, Telangana 505325 #JioAirFiber #JioTrue5G #Jio
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Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reporteddownload and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2
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Madhavan G (@madhavgn007) reportedUpdate: After 20+ days of contacting @JioCare and @reliancejio about my undelivered SIM or money if they can cancel the delivery, I still haven't received an even a measly update.
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Krishna Narayan (@Krishna06234993) reportedwhich is nowhere close to the promised speed. Even basic usage is affected. I raised a complaint, but received a generic “connection refreshed” response with no actual resolution. This clearly shows poor service quality and lack of accountability.@JioCare @reliancejio
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare my internet is not working from 5thApril2026 after complaint also engineer visit also issue not resolved. Got message issue resolved what type of service is this for sales they come immediately but for service dont even pick up the phone hopeless
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Divyanshu Singh (@raaz_divyanshu) reported@JioCare Still no solution. Stores in Delhi are openly refusing SIM replacement for my lost number. This is NEGLIGENCE. Customers shouldn’t suffer because your staff doesn’t know basic policy. Either resolve this immediately or I will escalate to @TRAI.
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Sushant Sinha (@SSinha10206) reported@reliancejio network issue Very poor
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Devarsh Shah (@DRShah_8) reported@JioCare @RelianceJio 10 days. TEN DAYS. My relocation request keeps getting marked 'fulfilled' or 'cancelled' every single day with zero resolution. I call, I reopen it, I get a new random excuse. I've already paid the advance and you won't even refund it. This is not service. This is harassment. #JioFail
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Pallab Ghosh (@GPallab164) reportedExtremely poor network and slow internet from @reliancejio. I am unable to use any services properly. Please resolve this issue immediately. @JioCare #Jio #NetworkIssue
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Mayur Lagad (@MayruLagad) reported@Airtel_Presence Really disappointed with the network quality in 411038. Can’t even watch a match properly, even at 360p it keeps buffering. Is this what you call India’s fastest network? Please fix this ASAP. @reliancejio
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Deepak Sharma (@ghostridercage) reportedWhy doesn’t @JioHotstar have a "Default Audio Language" for live sports? I have to manually switch Hindi to English every single IPL match. Standard apps remember preferences—why doesn't this one? Fix this UX! #IPL2026 #JioHotstar #UXDesign @hotstar_helps @JioCare
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Saheel Abbas (@AbbasSaheel) reported@JioCare @JioCare I will already send my contact details, but my issue is not resolved So I my request to you stop the drama like this reply
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Sanjib Dandapat (@SanjibDandapat) reported@JioCare What a surprised internet issue was not solved by 24 hours. Can i expect monday early ?
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Prateek Shukla (@imprateekshukla) reported@reliancejio worst ever network
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Shubham (@abeyshubh) reported@JioCare Restoration is NOT done. Your tech BLOCKED my number after a failed fix on April 7. The ODB box in Gwaltoli is open & damaged for months (see photo). I've emailed the Nodal Officer. Don't close this until a senior tech visits. ID: SR000032QJ1L.
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Rohit Khan (@RohitKh07014476) reported@JioCare Still, my issue is not resolved yet. Plz resolve my issue asap. #JioAirFiber #jiocare #jiocustomercare
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Ankush Kumar (@AnkushK811106) reported@JioCare please provide us a better internet connectivity. It's too poor to use it here in kiranpur Lakhisarai. I just waste my money in recharge.