Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Udaipur, Kolkata, Chandigarh, Nashik, Morādābād, Lucknow, Delhi, Bhubaneshwar, Kālna, Shillong, Gangtok, Guwahati, New Delhi, Chhindwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Udaipur
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Chandigarh
|
Internet | 4 hours ago |
|
Nashik
|
Internet | 5 hours ago |
|
Nashik
|
Internet | 5 hours ago |
|
Morādābād
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ꪮꪑ ᦓ꠸ꪀᧁꫝ (@OmSingh_Gautam) reported@TelecomTalk Is Jio giving less priority service? @reliancejio
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RPM (@Ponmadasamy10) reported@JioCare I raised a service request for internet connectivity issue – SR No: SR000036HSTX. Still, no engineer has visited. This morning, one engineer came nearby, but he said my request number was not in his list, so he could not help. He shared the area manager’s number,
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Vishal goyal (@Vishalg69) reported@jio_fiber @JioCare It's been 3 days since my kyc for jio fiber has done, the installation team has never called me, they are daily rescheduling my visit, been a disaster experience even before the start of service, paid some amount of 807 Rs, kindly refund it or get it done.
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Bharadwaja N (@BadboyN1985) reported@JioCare Kindly specify what was the temporary issue which is taking 2 days to rectify and estimated timeline to resolve the issue. What about your customer care where there are no humans to listen to us and the robotic agent just tells us what was already displayed in the App
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Vijayakumar Subram (@Vijaykavins) reported@JioCare Hello Team My Jio Fibre does not work.Submitted a service request : SR00002LA84G. No response from anyone . Could you please escalate this issue. Need some solution. Please don't give some excuses.
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vishal kumar (@vishalk59805267) reported@JioCare Service request raised on 17.05.2026 and still you guys are working or reviewing on that. Every day you guys generating new SRN instead for solution. Pathetic.
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narenk (@truenaren1) reported@JioCare I I am facing problem from past one month. Complaint many time but there is no solution Should we change to other. worst service and worst customer care support.
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shalabh kapoor (@shalabh_kapoor) reported@Lawyer_Kalpana @JioCare There is no mechanism to lodge complaint ... worst service provider courtesy of BJP
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Rahul Dhamija (@rahul_dhamija) reported@JioCare It has been 3 days and still no technician visit for my JioFiber issue. The service request has already been rescheduled twice automatically and my WiFi is still not working. Request ID: SR000036F96X.
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Skand Kumar (@skandvats) reported@reliancejio, @JioCare Pathetic Support for Relocation Request.Using Jio 2231713530 for last one year. I made a request for relocation of connection for jist within 1 Km on 9 th May.Request not attended for 15 days. Request no CS00001S8G9WH has been closed without resolution.
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RPM (@Ponmadasamy10) reportedbut there is no response from him. I also tried calling JioCare, but the call only says the request is already raised and then disconnects. Please let me know if an engineer will visit and resolve the issue soon, as the internet is still not working.
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Nitendra mishra (@eng_nitmishra) reported@JioCare scan , fraud company, poor service
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Veeresh pandey (@Veereshpandey13) reported@JioCare I have explained my problem again in brief. I have used those techniques which you have suggested. Kindly read and fix the issue.
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ranjan kumar (@ranjan_sharma72) reported@JioMart_Support @reliancejio @JioMart You should have delivered what was available in stock . Now the prices have gone up, i can reorder but you should provide price difference of items. Atleast compensate the customer for their time. Difficult to trust now from next order.
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SHL ❁ (@shl_posts) reported@JioCare Checked. My problem is not yet solved. For how long the no will not be handed to new subscriber. If he reactivates the no from another state. Will that be possible.
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RPM (@Ponmadasamy10) reported@JioCare @JioCare @reliancejio I am still not receiving any response regarding the service request. If no one is responding, then who is responsible for resolving this issue?
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Anirban Roy (@anirbanroy4) reported@JioCare @OfficialJioTV @_MukeshAmbani My name is Anirban Roy from Kolkata :700047. From 17th May 2026 I am facing frequently disconnect . Our Location Jio Service Manager Mr.Ravi Singh from last 48 hours no response my call and watsapp. Problem unresolved
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Mannaru Swamy Kothwala (@mannaruswamy) reportedDear Sir/Madam, from Yesterday onwards my @reliancejio net work is not working. Calls barred, Data Speed is dead slow (at continuous). Kindly, look into it & revert to me Pls. Railway Colony, Tirupathi - 517501, Andhra Pradesh. Thanks @JioCare @TRAI
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Vijayakumar Subram (@Vijaykavins) reported@JioCare For 1 day down
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shahsameer (@shahsameer) reported@JioCare internet connection has been down since 11:00am and your team has been unable to resolve the same. Now I get a message that it will be resolved by 11.02pm. Kindly look into it and help expedite.
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Prince_Singh 🇮🇳 (@princesingh007_) reported@JioCare Very bad Jio... again after one reply no action taken on this matter. Even today voucher of 807 rupees has been removed from from account without any refund. I'm suffering from last more than one month. Pl refund money.
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DolundTrump (@PadhaKanchan) reported@JoshiPralhad Joshi Sahab @reliancejio started online SIM card application, I applied twice and paid money. Never got sim as payment was processed. They have removed human customer care executives and with bots they have fixed queries. Even their shops and service centres couldn’t help.
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V Nikhil (@vajjula_nikhil) reported@JioCare, I demand an immediate refund for the 10 days of lost service and a formal statement on account credits for the mental harassment and metric fraud committed by your Durg hub. DoT Reg: DOTEL/E/2026/0032066 remains OPEN.
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Murali ಮುರಳೀಧರ (@muralikg) reported@JioCare There is no extra me weather here at all... Your entire team telkin lie... You guts sitting in office trust the same ... Waste customer care you gave @reliancejio @AkashMAmbani
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harshika khatri (@khatri_harshika) reported@JioCare Can you please define what “few days” actually means? Since the last one month I’ve been getting the exact same response - “wait for few days.” There’s been no proper timeline or resolution from Jio. Kindly provide a clear update instead of repeated generic replies.
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nelluri sai kumar (@nellurisai) reported@JioCare @JioCare @reliancejio Paid on 12 May for SIM porting, but still no SIM, no update, and no response even after promised resolution date. Order Ref: NO00015EFS19 | SR: SR000036F50V. Very poor service. Please resolve immediately.
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare Seriously? How has this issue been fixed? No one visited and no one called. I am a fool to you guys??
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Anish Kunkri (@AnishKunkri) reportedDear @reliancejio @JioCare No sms is received by me on my phone This issue is shown after converting my physical sim to e sim Please resolve it immediately Otherwise I can't able to receive any otps
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Shivkumar (@Shivkum50867228) reported@reliancejio Jio network fail reachargepny west bad network pl vyrender jio sim bad condition Bsnl k jasse frrod logg hai ye jio frrod network company ye logg joll krr k bagne wale hai cheat public
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Pawan JAISWAL (@PawanJais07) reported@JioCare So far no resolution on this scam, on one side vikas is not responding after taking the payment and on other side your team is doing nothing, at least refund my money else will consult consumer forum