Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/03/2025 10:05

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Chennai, Delhi, Hyderabad, Mumbai, Sūrat, Bhopal, Coimbatore, Khurda, Indore, Ahmedabad, Vijayawada, Guwahati, Thiruvananthapuram and Varanasi.

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi Internet
IndiaChennai Wi-fi
IndiaChennai Total Blackout
IndiaDelhi Internet
IndiaChennai Internet
IndiaChennai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhpndrbisht bhupendra bisht (@bhpndrbisht) reported

    @JioCare This is my order id NO0000HU8R4I How long i need to wait ??????????? Really pissed off with service How many times i have to make complaint???????? First try to install connection You hav put me on stuck mode Really regretting @reliancejio

  • ashishs62462010 ashish srivastava (@ashishs62462010) reported

    @JioCare @reliancejio Sir not received any reply yet my refund of Rs 2498 payment . has been 7 days please help me.please........hurry up sir

  • DhananBalaji Balaji Dhananjayan (@DhananBalaji) reported

    @JioCare is taking more than five months to resolve a single Request from Feb 2021. 6 Service Request also closed without any update. @reliancejio #WhatNext?

  • PVee22 P V (@PVee22) reported

    @reliancejio @JioCare can I expect an updateon the issue?

  • DhananBalaji Balaji Dhananjayan (@DhananBalaji) reported

    @JioCare is taking more than five months to pick up the JioFiber router from Feb 2021. Six Service requests also raised for the same, which is also closed without any proper update. @reliancejio #WhatNext?

  • Pari22112011 Devendra verma (@Pari22112011) reported

    @JioCare @k_nakul wrong network in those day jio Everyone face network issue. Focus only increase customer not for service

  • golukrdev34 Ravi shankar kumar (@golukrdev34) reported

    @JioCare @reliancejio slow internet speed from yesterday. Fix it asap.i complaint much times but not fixed permanent.due to this i have not active plans from last 2 month,i just try to recharge of 98 to check amd you network fails again.

  • chhibbersaurabh saurabh chhibber (@chhibbersaurabh) reported

    @JioCare can you please do my mnp from @ViCustomerCare these nonsense people are not able to solve my incoming issue from 3 days its my 10 year old number and i am not getting call i even reissue new sim also still same please @JioCare help me in mnp

  • satyapraksh777 satyaprakash prajapati (@satyapraksh777) reported

    it has been six months your internet is running slow. solve your the problem. otherwise you will no longer in my phone @JioCare @reliancejio

  • anujballb Anuj B.A. LL.B (@anujballb) reported

    @JioCare I am facing signal fluctuation since I have converted my physical sim to eSim. Sometimes signal strength goes to lowest for hours. I can't even do online meeting properly.

  • abhi50864083 abhi (@abhi50864083) reported

    @reliancejio network is poor in my place

  • sonalbahuguna Sonal Bahuguna (@sonalbahuguna) reported

    @JioCare @reliancejio 24 hours and no communication and update. Really sad and pathetic service.

  • singh_pra_deep pradeep singh (@singh_pra_deep) reported

    @airtelindia For the past one week your internet is not working in Gorakhpur. Tried to do every single thing but not working ! Even tweeting this on my friend's #Jio wifi ! WTF I'm paying 600+gst bill p.m. for 4G and not getting even 2G. :( #Airtel @Airtel_Presence @reliancejio

  • saranshagrawal Saransh Agrawal (@saranshagrawal) reported

    @JioCare You guys are just sitting in AC premises and tweeting without understanding the problem of customers. Local team has now blocked my number. What a service!! Salute!!

  • BosuBasudeb Basu (@BosuBasudeb) reported

    @JioCare What s this? Is this a solution. Pl send someone to check on the issue.

  • mir_hasan8 Mir Hasan (@mir_hasan8) reported

    I want to buy jio phone without sim card please help me @reliancejio @JioCare

  • pavanchhimpa pavanchhimpa (@pavanchhimpa) reported

    @reliancejio my jio sim not working Plzzzz start my sim No. 7976420457

  • shree_gaurav_ Gaurav (@shree_gaurav_) reported

    @JioCare Whenever I call him he says it will take 7 days,he is doing nothing except fooling,very patheic service by jio

  • Shreyas1417 Shreyas Rangari (@Shreyas1417) reported from Nāgpur, State of Mahārāshtra

    @JioCare I'm asking you when will the installation happen, till now nobody has replied me with a time or date of installation. I don't think you guys understand the urgency of matter in hand. Where to escalate the concern if you are sitting on my money for last 2 days with no service.

  • DhananBalaji Balaji Dhananjayan (@DhananBalaji) reported

    @JioCare Order Number & Service Numbers are already available in your Messages.. Today also one SR# is closed without any update :(

  • Lenny2711 Lendell Patel (@Lenny2711) reported

    @JioCare Why has there been no reply? This problem has persisted for 2 months now!!! What is wrong with you? @JioCare @reliancejio Horrible customer resolutions

  • SHYAMJI951 Rahul gupta ❄️ (@SHYAMJI951) reported

    @reliancejio @JioCare your company's network has become so useless, it is not able to run. The area here is Baghauli 241122 Hardoi

  • sanjaykumarzha Sanjay Kumar Jha (@sanjaykumarzha) reported

    @JioCare Call Drop Issue

  • Paresh82160952 Paresh Bhanushali (@Paresh82160952) reported

    @JioCare No service till now Fake promises @reliancejio @JioCare

  • rahul_parsekar Rahul Parsekar (@rahul_parsekar) reported

    @JioCare I want to apply for new sim can you please help, because @airtelindia @Airtel_Presence they will not help me to port the old sim so please suggest what to do

  • vikrant17226942 vikrant (@vikrant17226942) reported

    @JioCare pl resolve the issue of internet in andheri west, mumbai . Not working since morning

  • cabhijit62 Abhijit Kumar अभिजीत🇮🇳Indian (@cabhijit62) reported

    2/2 THEY SUSPEND MY CONNECTION. HOW SHAMEFULL , NOW WHEN I ASK TO SHARE MY TOTAL BILL AS ON DATE I WANTED TO PORT TO @JioCare CUSTOMER CARE EXECUTIVE ASK ME TO PAY ₹240/-+₹230/- = TOTAL 470 - and MY CONNECTION HAS BEEN RESTORED, BUT IM UNABLE TO PORT.

  • avakava Paladugu Krishna Rao (@avakava) reported

    @reliancejio @JioCare Want to know post paid plans. DETAILS on net not clear-Eg what is BILL period for 399 plan. what it costs inclusive of TAXES. Do you have BROAD BAND+MOBILE combined plans. Wish to port to Jio from other service provider. LOCATION -CHENNAI -ANNANAGAR WEST

  • Kavita_1907 Ameeta (@Kavita_1907) reported

    @JioCare using Jio Fibre at home trying to get in touch with your customer care but can't please help

  • JacobsGoodall neroli Jacobs (@JacobsGoodall) reported

    @VIVEKAVTANI @JioMart @reliancejio Nothing new...Jio's service is pathetic.