Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/20/2026 20:35

March 20: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Mumbai, Hyderabad, Perambalur, Pune, New Delhi, Bengaluru, Bhopal, Dhanbād, Ahmedabad, Bhubaneshwar, Kolkata, Mangalore, Patna and Imphal.

Loading map, please wait...
City Problem Type Report Time
IndiaDelhi Phone
IndiaMumbai Internet
IndiaHyderabad Internet
IndiaPerambalur Phone
IndiaMumbai Wi-fi
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjnitham Sanjay Sharma (@sanjnitham) reported

    @reliancejio poor network from last six month, many times made the complained to C care no action taken by jio Many of my friend ported to Airtal, Pls do need full, Otherwise, we also shifted towards Other network, 10 members in my family

  • Reyanshsharma07 vishal sharma (@Reyanshsharma07) reported

    Still waiting for the resolution ,,, from @reliancejio @JioCare

  • ushaT57 Usha (@ushaT57) reported

    Hello @JioCare, My jio fiber connection 914479627634 is not working from 28th oct 2021. Several complaints have been raised but still the issue is unresolved. The latest service id is SR000017CKYO. Please do the needful at the earliest.

  • azlanqkhan Azlan Khan - اذلان خان - अजलान खान (@azlanqkhan) reported

    Hi @reliancejio Why you are not working today properly? Call get disconnected. Service not available. Location 421302

  • ViShanku_11 Vitthal (@ViShanku_11) reported

    Fed up with mobile network @reliancejio @JioCare

  • subodhphanse subodh phanse (@subodhphanse) reported

    @pbhushan1 Sir, it's but natural.. HE is fed up of @JioCare slow network

  • QadriWajid786 Qadri Wajid (@QadriWajid786) reported

    @LeakeeMech1 @JioCare They have a lot of problems.

  • Sushila74046927 Sushil agarwal (@Sushila74046927) reported

    @JioCare Wtf is going on. One more day passed and one more day of making consumer ch***ya. @reliancejio give me apology letter with request to surrender if u cannot solve the problem

  • Witty_doctor1 Udit Singh (@Witty_doctor1) reported

    @airtelindia Can you resolve my network issue Or should I port my airtel number to @reliancejio

  • vipinpjohn VIPIN P JOHN (@vipinpjohn) reported

    @JioCare @reliancejio , I would appreciate a response at the very least. Look back at the service you offer when it comes to refund. And you have non responsive representatives.

  • LeakeeMech1 Leakee (@LeakeeMech1) reported

    Hey @JioCare, I'm sorry to say that, I am paying you for nothing. I'm not able to use your product due to your network issue but paying the exact same amount of money just for emergency use. Sorry please solve the problem. Atleast set a network tower near here. Thanks.

  • mithunksairam mithun (@mithunksairam) reported

    @JioCare It’s not working past one week so I gave surrender req till now no one dint turned up

  • soundlessterx 𝖚𝖒𝕰𝖗 (@soundlessterx) reported

    Jio Is dying worst internet speed @JioCare

  • DaujiPanda dauji kumar panda (@DaujiPanda) reported

    @reliancejio **** company , monopoly and harrashment to customer at Jio center ,Attapur , hyderabad . we had to wait for 2 hours to get a new sim . and all the employee are big time lier .They talk to us rudely .scam practice .charging high

  • argha_02 Argha dey (@argha_02) reported

    Yet another pathtic customer service from @reliancejio. I raised the complaint and the tech team called me. Rather than helping me out they asked me to call customer care once again. Now customer IVR doesn't give me the option for connectinv to the exec. #RelianceIndustries

  • am_venkatesh Venkatesh R (@am_venkatesh) reported

    @JioCare pathetic customer service. Your marketing executive promises connection and all the formalities completed including payment. But the connection staffs don't come even after so many calls. Calls not picked after certain point of time.

  • sanjayabraham_ sanjaykumar (@sanjayabraham_) reported

    @JioCare Rather than a preset reply I would like you to take some justified actions since it is a unprecedented situation I am expecting you to help me activate the sim quick.

  • Abhinaychoudh15 Abhinay Choudhary (@Abhinaychoudh15) reported

    @JioCare When will my problem solve. I can't able to Contact Customer care regarding the same issue.

  • neerajkumarray2 Neeraj Rai (@neerajkumarray2) reported

    I am facing poor internet speed and poor mobile network in vasai east evershine city near mumbai. Such performance was not expected from @reliancejio. Services are getting worse day by day. @JioCare

  • Notselfless EK (@Notselfless) reported

    @JioCare @reliancejio what sort of shady business ethics do u follow? You promised to collect fiber router from my home and process refund but nobody showed up, when I ask your service team they now say I have to return device to jio store myself??? This is simply theft.

  • subhrajitdebro1 Subhrajit (@subhrajitdebro1) reported

    @JioCare Even though expiry date for my jio fibre plan is on 21st nov. I am not getting any internet service for the 6-7 hours. Can you please look into this issue? My jio fibre number is 03817964601.

  • Madhanraj7117 madhan raj (@Madhanraj7117) reported

    @JioCare I recharged my jio number but i didn't get tower or signal in my phone for jio take action

  • Sourabh10108062 Sourabh Agarwal (@Sourabh10108062) reported

    @JioCare Now when I have talked to executive he said my request has been cancelled. And when I asked for reason he said technical issue and disconnected the call. @JioCare very bad customer service. A small relocation request cannot be fullfilled. Surely have to look for alternative.

  • Bkushwaha89 Brijmohan Kushwaha (@Bkushwaha89) reported

    @JioCare @reliancejio Can you please tell me the SLA to refund to the customer's bank account?

  • its__waseem Waseemulla (@its__waseem) reported

    @JioCare I want to talk customer care, when I am calling 198 it's not connecting, what a worst experience

  • shenoy_anita Anita Narayana Shenoy (@shenoy_anita) reported

    Bad experience with Jio phones# poor customer service #RelianceJio #diwaligift turned bad experience

  • Veluu12345 velu (@Veluu12345) reported

    @JioCare @_MukeshAmbani @JioCare we need to give Oscar award for their worst customer service Pl don't ask me to DM already so many tweets are there

  • sanjayspatna sanjay sinha (@sanjayspatna) reported

    @JioCare Hello .. I have made a request to cancel the Jio Fibre Order NO0000J7USH7 and refund the advance of Rs.15145. Sorry to say no positive response. Please look into and arrange for refund. Thanks Sanjay

  • 07dnpxp Deena Nath Pandey (@07dnpxp) reported

    Every evening we suffering a poor internet connection. Uff! @jiocare

  • imfarhan1301 Farhan (@imfarhan1301) reported

    @reliancejio no network of Jio in Saputara, dang district, Gujarat. I'm a fan of jio for a long time but all other networks were working except Jio. 🥺😐 Pls fix this.