Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pathanāmthitta, Chhindwāra, Bengaluru, Kolkata, New Delhi, Sūrat, Chandigarh, Bareilly, Lucknow, Hyderabad, Bhubaneshwar, Bhopal, Mumbai, Ahmedabad, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Pathanāmthitta
|
Wi-fi | 6 minutes ago |
|
Chhindwāra
|
Total Blackout | 8 minutes ago |
|
Bengaluru
|
Internet | 21 minutes ago |
|
Kolkata
|
Internet | 27 minutes ago |
|
Bengaluru
|
Internet | 32 minutes ago |
|
New Delhi
|
Wi-fi | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Mohammad Sahil Ahmad (@ImMohammadSahil) reported@JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help
-
Shambhoo (@Shambhoo207) reportedI request all Indians please don't subscribe to JIO network . Worsen services 😔 @JioCare @MIB_India @JM_Scindia
-
Anil Sharma (@AnilsVibe18) reportedHi team @reliancejio @JioCare my Jio landline number +91-4031952258, I am not getting proper internet from 4 days, internet is getting disconnected again & again & speed getting slow down please do the needful
-
AM!T KUMAR™ (@masteramit88) reportedMy brother-in-law having eSIM Jio postpaid connection. Entered in J&K region but no network showing. Pls have a look. Waiting for your suggestion and support. His number is 7225962427 @JioCare @reliancejio
-
Manjunath R (@Manjunathr369) reported@JioCare @reliancejio SR000033GUSB what is cancellations request status, as customer i could not check STATUS..!
-
akshay kumar (@akshayjn4uu) reported@JioCare Hey I got sms already that service is restored but problem is once I got that sms, my service stopped. Before that it was working normal, so I think because of restoration my line got cut. Hope it’s easy for you to understand my situation now @JioCare @reliancejio
-
Mrinal 🇮🇳 (@BrajMrinal) reported@JioCare I am not going to repeat the same story again... last time you guys only issued the services request number after getting all the details...i had ordered Sim on 31st March and now it is 14th April. I no longer want to wait for Sim delivery..please cancel and refund my payment
-
Mintu Ghosh (@MintuGh33264335) reported@JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.
-
Vishal Tripathi (@tripathivish) reportedRegister complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.
-
Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
-
Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
-
bharat ghelani (@bharatghelani2) reported@JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue
-
Vinod Vinod (@vinod9571050) reported@JioCare Jio store not available please help me
-
LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@JioCare @JioCare My JioFiber connection (No. 7513163258) was already disconnected and all devices/router were picked up around Feb–Mar, but billing of ₹547.53 is still showing. I was also facing low-speed issues earlier. Please close the account and waive the incorrect charges
-
vikalp !🇮🇳 (@vikalp_378) reported@JioCare Arre you mad idiot, you giving me my jio aap link, why you Can understanding what I am saying, my father sim is in jio bharat phone,iwant to do a tech of 123 but it's say invalid why ??
-
Unaccompanied Thinking (@foolsmanual) reported@JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !
-
Shambhoo (@Shambhoo207) reported@JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510
-
varun (@varun1784556) reported@JioCare I've sended my details in DM can u resolve my problem please..
-
𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported@JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart
-
Dr. S.S. Sharma (@sssharma84) reported@reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network
-
Happy Singh (@HappySi28981173) reportedWrost Ever Customer Service From Jio @JioCare @reliancejio #Jiohomescam
-
Rachit (@Hyperx700) reported@JioCare Same copy past reply getting from last 2 days I don't see any workers working and trying to restore the services I want a fixed timeline within which service will be restored or else I wanna know what's the process to cut of the connection I will just switch to airtel it'sbetter
-
Manoranjan Acharya (@acharya_manu) reported@JioCare very slow network please do the needful
-
Mohit (@MohitChandak_) reportedExtremely disappointed with @JioCare @reliancejio . My Jio AirFiber has been down for 2 days now. A technician visit was scheduled after my complaint, but no one showed up — no call, no update. This level of service is unacceptable. Please resolve this immediately. #JioAirFiber
-
Harkeshsharma (@warrior_9496) reported@reliancejio @JioCare He was from bagdogra west Bengal jio care office. His mobile no is +91 93390 42645. Please track my issue. @AshwiniVaishnaw
-
Piyush Borar (@pborar) reported@JioCare The technician isnt answering the call nor is my query resolved. It sucks.
-
MANISH (@manish007online) reported@NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no
-
The Mist (@ShadesOfGreen26) reportedJio is time and again proving that they are not customer friendly.... They like to bull doze.... Broadband not working.... Jio app is not helping in any way.... Customer care not attending.... What more.....!!?? I would say it's worst option to take Jio.... @JioCare
-
Mukesh Dubey (@MukeshDubey777) reported@JioCare I m facing no network issues in my area and I have already shared this on multiple times, if you all have no common sense then it's not my call. Facing both issues calling and network.
-
vivek singh (@vivek27290) reported@reliancejio Bad service provider jio