Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Aurangabad, Bengaluru, Mumbai, Chhindwāra, Ahmedabad, Chennai, Salem, Pune, Kanpur, Coimbatore, Jabalpur, Bhubaneshwar, Bhopal, and Patna.

City	Problem Type	Report Time
New Delhi	Wi-fi	6 minutes ago
Aurangabad	Internet	10 minutes ago
Bengaluru	Internet	1 hour ago
Mumbai	Internet	1 hour ago
Chhindwāra	Wi-fi	1 hour ago
Ahmedabad	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinod Kumar (@ghumakkadbhau) reported 6 minutes ago

  @JioCare Your service support executive and technician both are good for nothing. Rather than attending the complaint they are just rescheduling appointments. I guess now I have to shift to @airtelindia

• 
  Rajesh Roy Samtani (@RajeshSamtani) reported 8 minutes ago

  @JioCare I am facing internet discontinuing issue from last four days. Even they scheduled engineer visit and after every three hours they change the name. Hence no one visit till now. It's pathetic that Jio provide this type of service which pressure me to shift with Airtel.

• 
  Kumar Sanu (@Sanufz0929) reported 9 minutes ago

  I only receive automated messages asking me to follow steps instead of connecting me to a real customer care executive. This is extremely frustrating and is affecting my work badly. Kindly resolve this issue ASAP and arrange proper customer support. @reliancejio @JioCare @jio

• 
  Ankit shaw (@ankitshaw025) reported 14 minutes ago

  @reliancejio @RelianceDigital is this a way to behave? Literally what a poor way of dealing.

• 
  The Shhivam Agarwal (@agarwal_shhivam) reported 16 minutes ago

  @JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR000036KZNT for has been successfully processed. For any further support, please call us on 1800 896 9999.

• 
  meg (@leclercpiano) reported 18 minutes ago

  @JioCare but the thing is y'all are not helping- that's my biggest problem

• 
  GIRISHKUMAR (@GIRISHK645) reported 18 minutes ago

  @JioCare my airfibre not working for past 3 days . Not able to raise request through jio care and also diagnostic setup is not working properly. My jio number : 4435705420

• 
  Iamamrohvi (@iamamrohvi) reported 22 minutes ago

  Dear @JioCare the service of @airtelindia is disgusting day by day so do you have a similar plan where I could use unlimited 5g without postpaid priority customer?

• 
  Akshat Sharda (@akshat__sharda) reported 22 minutes ago

  Facing continuous issues with my JioFiber broadband connection. Internet has been down and there’s no proper resolution yet. Extremely frustrating while working from home. Requesting urgent support from @JioCare @reliancejio to resolve this ASAP. #JioFiber #JioDown

• 
  Dev Placement ® देव प्लेसमेंट (@DevPlacement) reported 24 minutes ago

  @TRAI Help me sir ji . Please humble 🙏 request my mobile number use last 10 year . And @JioCare postpaid m atyya ho band kar diyaa please please please help

• 
  Krishnakanth Sharma (@krishnakanth312) reported 24 minutes ago

  @JioCare I am facing severe internet connectivity issues with my Jioairfiber at Mallampet locality Hyderabad since yesterday. Request you to resolve asap, there is no service request option found on the app, every time I try there an automated message your airfiber impacted

• 
  manoj (@manojmanoj1951) reported 29 minutes ago

  @JioCare The problem has not been resolved it is now going on for the past ten days and more. No connection. I have raised it at all levels and get no answers from Jio. Jio personnel have stopped answering my calls. Once my three month subscription ends, I will terminate the connection.

• 
  Amaan Khan (@Amaankh4567) reported 29 minutes ago

  @TRAI @JioCare trai my jio number service suspended active 90 days ok didi

• 
  Sanchit Goyal🇮🇳 (@Igoyalsanchit) reported 30 minutes ago

  @reliancejio @JioCare no support system no complain resolution on a giving time from the team of jio having a worst experience since I have take the Airfiber connection 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻..

• 
  Subhadeep Kanungo (@Subhadeep_K) reported 31 minutes ago

  @JioCare pls fix the indoor network in our office campus. Lot of IT companies are here and we are force to use some other SIM card. Unitech Infospace (Candor Techspace), Action Area I, Newtown, Chakpachuria, New Town, Kolkata 700160

• 
  Sathish devadiga (@Sathish69604345) reported 33 minutes ago

  Charged ₹2254 for a ₹888 Jio AirFiber plan 😡 No proper bill explanation, no support response—only SMS/email payment pressure. Fix this billing issue ASAP. @JioCare @reliancejio @TRAI

• 
  Namtei Hau (@NamteiHau) reported 34 minutes ago

  What is wrong with @JioCare @reliancejio network at Willong area - 795007 under Senapati District of Manipur? It's been almost two days without network in the area. Is the company not even doing anything to fix this? Pathetic network!

• 
  Aaryan pareek (@aryaxxnnn) reported 36 minutes ago

  @Airtel_Presence if you guys can’t provide the promise which you made to the users then why your customer support dedicated black team this team that team is still ill be disconnecting my account and porting back to @JioCare worst service and customer support airtel shame @TRAI

• 
  The Hope (امید)(आशा) (@thehope786) reported 41 minutes ago

  @jio_fiber @reliancejio @JioCare My jio airfiber is not working properly from last 5 days. I have been calling to jio customer care no for a round 5 but it's giving automated response. Look into it as early as possible

• 
  DIVYAM VARIYA (@DivyamVariya) reported 42 minutes ago

  @reliancejio I cancelled my JioFiber connection more than 10 days ago, but still no one has come to collect the router and other components. We have already shifted to another city. Please arrange pickup as soon as possible. ref Service Request Number CO0002FVRSC0

• 
  Sohail (@sohailmahdkar) reported 44 minutes ago

  @vodafone If you are planing to exit India do share the notification your charging monthly but no network in my office cabin beside @JioCare with Sim is ok Ok network at least can take call but on Vodafone have to leave the cabin just for a talk

• 
  Mahesh LaxmanGanbote (@MaheshGanbote) reported 45 minutes ago

  @JioCare complaint so many times no resolution about 5 G network for last 6 month atleast your call representative Sheetal not giving proper solution call from 02231076688 please esaclate this complaint to senior level person un satisfied response from sheetal

• 
  Rajat Shukla (@Rajatbrshukla) reported 47 minutes ago

  @JioCare My Jio AirFiber has been non-functional since the 2nd day of activation despite multiple complaints. I’ve paid for a 4-month plan but cannot use the service affecting my office work. No technician visit has been arranged so far. Pls escalate and resolve urgently.

• 
  hobi's ʜᴀᴘᴘʏ ~ (@jarofhobi) reported 48 minutes ago

  @JioCare I have post paid connection right, so I have paid my last billing cycle due, not before I am billed for this cycle due I want to cancel please

• 
  hobi's ʜᴀᴘᴘʏ ~ (@jarofhobi) reported 49 minutes ago

  @JioCare @JioCare I just want to cancel my airfiber

• 
  Preksha Mehta (@prekshamehta8) reported 51 minutes ago

  No solution. State the procedure to surrender the fiber connection and get the security deposit back? @JioCare @reliancejio

• 
  Sanchit Goyal🇮🇳 (@Igoyalsanchit) reported 52 minutes ago

  @JioCare your team is continuously not resolving the issue of vouchers for which I have already complained from 25th April but I haven't received the solution till yet and your team has suspended my services kindly look in this and give a solution ASAP.

• 
  Vij@y (@McpVijay) reported 58 minutes ago

  @walesprince @JioCare Now Day jio going bad we are not expecting like this from jio

• 
  Dalian (@Sengol1136) reported 1 hour ago

  @RajaMuneeb @JioCare Its awful

• 
  Amit Chauhan (@AmitCha07250288) reported 1 hour ago

  @JioCare Check how your service engineer works for your consumers