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Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn, Jaipur, Bengaluru, Guwahati, Rāwatbhāta, Kanpur, New Delhi, Kolkata, Panaji, Ahmedabad, Chhindwāra, Mumbai, Indore, Bhopal, and Cochin.

CityProblem TypeReport Time
Dehra Dūn Wi-fi 19 minutes ago
Jaipur Total Blackout 38 minutes ago
Bengaluru TV 40 minutes ago
Guwahati Phone 2 hours ago
Rāwatbhāta E-mail 2 hours ago
Guwahati Phone 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kumar_santosh19
    SANTOSH KUMAR SHETTY (@kumar_santosh19) reported

    @JioCare @reliancejio We have been facing Network issues in our area for the last 1 week.Assuming its a technical issue we hoped it will be fixed but there is no liability from the technical head. How Jio representatives can be so ignorant & careless.Not a bit concerned.

  • kmurari0007
    krishna murari (@kmurari0007) reported

    Now days jio network and internet connection is very bad, no solution for jio team. We facing long term problem. @reliancejio @JioCare

  • profileispseudo
    Nishtha (@profileispseudo) reported

    Such a disappointment JioFibre is! Thugs, don’t care about the customers, slow internet speed, just existing at the mercy of the government. @JioCare you suck big time!

  • vinaysbatman
    Vinay S (@vinaysbatman) reported

    @JioCare @JioCare what is the update here? I have not received any updates from your team... extremely disappointed with jio service

  • skrashid08
    skrashid (@skrashid08) reported

    @niharkulkarni20 @JioCare No it was not fix now I am sharing the image again

  • RathiAbishek
    Abishek Rathi (@RathiAbishek) reported

    Hi @JioCare, need invoice history for last one year for my Jio Fiber. Whom should I contact ? Your customer support person are the best as they gave another helpline number which automatically cuts the call with a polite thank you message.

  • Kishorehonnur
    Kishore (@Kishorehonnur) reported

    @JioCare #jiofiber I received the below msg saying I have requested for rescheduling of my service request.. Which I never did.... Dear Customer, As per your request, we have rescheduled the service engineer visit for your JioFiber Service ID connection having JioFixedVoice Number

  • papps_gunner
    Sravan (@papps_gunner) reported

    Hello good people at @JioCare @reliancejio my neighbor wants to install jio fiber at their place as well. Can you plz connect and allocate a sales rep to help them.

  • singhal_iam
    Mohit Singhal (@singhal_iam) reported

    @reliancejio @JioCare it's really frustrating that your team is not helping in closing the old jio fiber connection when we took a new connection as suggested by your sales and Twitter support person. It's been more than 7 days talking to you in DM for connection closure.

  • pabhishek461
    Abhishek Pandey (@pabhishek461) reported

    @JioCare bad internet speed

  • vibhorsharma19
    VS (@vibhorsharma19) reported

    @reliancejio i have been cheated by you and your representative Balram Mishra. Took 6 months payment from me for jio fibre and later known it comes to my knowledge that jio connection has not been installed in our society. Filing the case and complaint on grievance portal!

  • kumar_santosh19
    SANTOSH KUMAR SHETTY (@kumar_santosh19) reported

    @JioCare @reliancejio We have been facing Network issues in our area for the last 1week.Assuming its a technical issue we hoped it will be fixed but there is no liability from the technical head. How can Jio representatives be so ignorant & careless ? Not a bit concerned.

  • SusheelPandey87
    SP 🇮🇳 (@SusheelPandey87) reported

    The award for worst and pathetic customer care and service should go for "Jio". It's pathetic First it's not available all the time and second amazingly it don't even solve your problem. Woww #sarkari ha kya ye bhi @reliancejio @JioCare

  • _singhmanpreet
    Manpreet Singh (@_singhmanpreet) reported

    @reliancejio My jiofiber was installed on 25/09/2022 and was charged 2825 for 6 months but according to jio officials my plan ends on 1 mar. 6 months from the date of installation comes to 25 march, at the time of installation I was promised 1 month extra recharge but i never got it. Pathetic

  • Surender1708
    Surender G (@Surender1708) reported

    @JioCare 5G, 4G both pathetic in LOKHNDWALA MU1m -53.Wifi mostly down, hence Tv also down. ref JioFib +912231652390.Taken today Wifi fm another cmpny.Tom shall get Tv connection too of another vendor. BYE JIO @ Wasted Rs 10k. Quitting Jio on 5th day since taking their connection

  • surajgoswami__
    Suraj Goswami (@surajgoswami__) reported

    @reliancejio @JioCare i port from idea to jio 10 days back,and facing too much call drop problem , complaint 2 times but still facing same,no support from jio office,what to do?

  • ajupopat
    Ajay popat (@ajupopat) reported

    @GurdeepMaan79 @reliancejio I have one CUG number, called for porting to Jio from Airtel. Had some network issue, queried with the person about network who happened to be Manager. Instead of giving reply politely. His reply was "port karna hai Karo, apki marji". Such a rude Manager.

  • aadreja
    Ritesh Sutaria (@aadreja) reported

    @reliancejio - pathetic service. Cheating customers. signal goes away every few mins, no customer care. Porting to @airtelindia

  • JunedMarfatiya4
    Juned Marfatiya (@JunedMarfatiya4) reported from Lal Darwaja, Gujarat

    @reliancejio @JioCare 3 day gone still no any solution,how pathetic you are ,,,,this is your service...

  • vimaldagli
    Vimal Dagli (@vimaldagli) reported

    @JioCare Where ur team is working? Does ur team is working on a neighbor's premises to solve my problem? For the last 72 hours, you are advising me to be patience. Indefinite patience is not possible. Decisive action is the need of the hour. SR No: SR00001I1Z8G

  • nitnaz
    A* (@nitnaz) reported

    @reliancejio today you literally tortured me.....please stop drama of 5g!! So many call drop.....super slow internet!! Is it??? Please ...I want to avail my paid 4g connection.

  • vimaldagli
    Vimal Dagli (@vimaldagli) reported

    @JioCare Till 6.30 PM, no one from turn up at my premise to solve the problem. Yesterday also the same thing happened.  After the technician missed the appointment, he will report back to you that premise was closed, it is false reporting to save his skin.

  • kush_cal
    Kushal Das (@kush_cal) reported

    @reliancejio No network at all !!! Now that's a great ending, isn't it @JioCare ?

  • ComputerSubhi
    Subhi Computer Technology (@ComputerSubhi) reported

    @reliancejio Last 4 months I have been requesting for immediate help of 25 lakhs Rs to pay off a debt I took to save my business that failed badly due to Covid. Lost everything that I earned, I am penniless, I want your help to start my life afresh, Please help, will repay back.

  • idheerajrawat
    Dheeraj Rawat (@idheerajrawat) reported

    @JioCare @reliancejio @JioCare I’m porting my number from Jio To Airtel now I don’t want any relationship with Jio. Even after saying this much and aur executive assured that my ONT device will be collected today no engineer came worst service. Wasted my day 😡

  • Saggi_Nitin
    Nitin Kr (@Saggi_Nitin) reported

    @reliancejio Service is very good, but once any problem occurs or complain is made, there's no resolution till infinite or till he bangs his head against wall. Rest anyone can presume.

  • PraksMardaraj
    Prakash Mardaraj (@PraksMardaraj) reported

    @JioCare How many time will DM my number and my issue. I am so sick of your speed of dealing pblms.

  • NilanjanUdwin
    NilanjanMukhopadhyay (@NilanjanUdwin) reported

    Things still work in India at times! In this case it took a proactive SM team from @JioCare to get the issue resolved. Touched they called to check to confirm resolution. It took some time but then, all's well that ends well. Look forward to uninterrupted service. @reliancejio

  • RamuPalavesam
    Ramu Palavesam (@RamuPalavesam) reported

    @JioCare are you still alive??? Network is dead slow @TRAI

  • aashi70385357
    aashi (@aashi70385357) reported

    No net no net no net...since yesterday I have raised a issue but still no progress 🤬🤬🤬🤬 @jiocare @reliancejio