Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jammu, New Delhi, Bhopal, Chhindwāra, Bengaluru, Kolkata, Chennai, Gurgaon, Delhi, Ahmedabad, Jaipur, Nashik, Mumbai, Chandigarh, and Bhīlwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 4 minutes ago |
|
Jammu
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 6 hours ago |
|
Bhopal
|
7 hours ago | |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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xmrx99🇮🇳 (@xmrx99) reported@JioCare my whole society members facing 5G network issue solve this. Every day we are facing network problem
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Raushan Kumar (@raushankumar113) reported@reliancejio I am wasting call over customer care. Transferred call to senior but looks senior is sleeping. Waiting for last half an hour. What a pathetic service by jio
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vivek kaushik (@vivekkaushik974) reported@JioCare @jio_fiber Hi issue has not been fixed. This is so frustrating. It has been two days now. Technician visited the home and he couldnt figure out the problem. He asked us to wait for 2 more days and he said might get fixed itself.
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chirag soni (@chiragsoni622) reported@JioCare You all are just bullshit, no one visited today, even after scheduling. May god really shut you people down Since 4-5 years i have been giving you 706rs EVERY MONTH. And this is how you treat me? A robotic response Do hell with your wifi and do hell with your stupid company.
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LAURUS- Redifining gravity (@drvarunpain) reported@JioCare @reliancejio Dear Customer, With reference to Service Request no SR00002N02KC, for JioFixedVoice Number connection having JioFixedVoice Number +915713563811, your request could not be completed as the Jio service engineer did not get access to your premises.
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Kashmir eServices (@KashmirInFocus) reported@JioCare @JioFiber Had shame a face, it would has been JIO. 5 Days down the line, your system is DOWN, payment recived chapter close, let the customer go to hell, requested you to bundle this JUNK & close the chapter, but no, let the client cry
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New India (@OnlineKoushik) reported@reliancejio A bogus company for broadband. I requested cancellation on 23 July 2026 still not processed. @JioCare have raised a ticket on 29 July. How to take money from a customer, you know very well. IS IT A POLICY OF THE AMBANI GROUP ??? @TRAI
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Mohammad Wani (@wanitalks) reportedOnce upon a time @airtelindia used to be best in the market but but it is one of the ridiculous service provider, @airtelindia I am ashamed of being an individual using your services. #shameon airtel very bad service, @reliancejio is the best these days.
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Bittu Jha (@iambittujha) reportedHay @airtelindia improve your network in Vikhroli West or else give my refund want to port to @reliancejio asap. There are no way to connect with your support nothing is happening. I am not bagging I have paid money and I want better network not **** 💩 understood.
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adityaraghav (@raghav_adi) reportedDear @JioCare, why is it so difficult to cancel a connection? I raised a formal cancellation request, but it was closed without my consent or resolution. Is it legal to trap customers in an endless loop of raising requests? Please resolve this immediately.
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बात भारत की 🇮🇳 (@BaatBharatKe) reported@TRAI In metro cities both prominent players @reliancejio @airtelindia network are lagging even some time you are not able to connect over call forget about mobile internet speed that is almost zero just bcz they are forcing people to adopt WIFI service even for watsup call need WiFi
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vasan bharat (@Bharatvasan07) reported@JioCare @jiocare worth of your service. Still not installed JioFiber! As I have received today sms installment of jiofiber but still not installed.i think I choose wrong network!!
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Ghanshyam (@ghanu_marwari) reported@JioCare 3rd class service
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Gyb (@Sh40748) reported@JioCare No resolution, calls center guys are disconnecting my calls guys it's a simple disconnection process why are you guys making it difficult I have already mailed u in 26 but no update or resolution, please initiate pickup of equipment and save me this misery.
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vivek kaushik (@vivekkaushik974) reported@JioCare @jio_fiber How can you guys expect customer to just wait for this long? In this day and age when internet is so essential for work. You guy are behaving like thus
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Anil Gummala (@ANani35619) reported@reliancejio in #Vizag Some Places jio network is not working good. Please Respond To This Tweet, And iam Facing this issue from past 3 months. #MobileNetwork
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Subham Anjel (@Subhamanjel) reported@JioCare Still not resolved. Very pathetic service by @reliancejio @JioCare When are you guys actually going to install?
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Ravi Maurya (@RaviMaurya4) reported@JioCare Taking 4 days to fix a simple line issue and still denying that there was a delay is extremely unfortunate. You need to speak with your technician team—it's clear you don't grasp the technicality of this issue.
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Sandeep (@byom_jatrii) reported@JioCare @jio_fiber Internet is not working. After requesting a service , tech does not turn up. I have requested cancellation. Cancellation number SR00002N0Q4k. Now the support team cannot even confirm that account is cancelled. Kindly look into this and cancel service.
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Nitin Joshi (@nitinjoshi506) reported@reliancejio Terrible JioFiber experience! Payment taken with a same-day installation promise, but the appointment was scheduled 5 days later. Salesperson stopped responding, and there’s no way to contact the installation team or cancel for a refund. Learn from Airtel!
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sachin kumar agrawal (@casachin20) reportedInternet has not been working since last 3 days, no engineer were assigned till date vide SR00003CIS4J, in last 1 month almost 20 day Internet not working @JioCare
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chalapathi rao (@chalpathirao) reported@reliancejio No connectivity since Monday no response from your side we are complaining since Monday no one is bothered how should we work from home without wifi how many days should we wait for the issue to resolve.we want our money refund we will switch to other network
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NITISH INC (@NitishSharmaINC) reportedHIGH ALERT / FRAUD REGARDING JIO AIRFIBER INSTALLATION @JioCare @reliancejio I paid ₹807 online for Jio Fiber on Saturday (Order No: I55116826500387 / NO0001ETOVIK). The agent came, cancelled it saying technical feasibility issue, and promised a refund. Refund is still pending!
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AS (@ASINGH022008) reportedWhat a pathetic service is given by jio in the name of 5g I am getting 3g speed on my device @JioCare
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Prince Singh (@Prince_Singh_27) reported@JioCare Just now it was confirmed request for cancellation is closed and I have same msg. PLEASE DONT COPY PASTE See the request and respond accordingly if you are willing to help. Now can you let me know it's been 10 days already since request is closed. When will get refund??
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Dibyasachi Mohanty 🇮🇳 (@Dibya__Indian) reportedI tried calling the number shown in the Service Request tracker, but no one answered. Now the call button has disappeared, and I'm unable to reach customer care as well. Is this the level of after-sales service @JioCare provides to its customers? @TRAI
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Virat Kohli (@jais93233) reported@JioCare Facing problem in network as well as internet is very slow or nothing in area from 10days Give any solution otherwise airtel m port is my last option
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Shivanand Ramchandra (@Shiv_Ramchandra) reported@JioCare @JioCare I have DMed the details, as it was asked in the past. Can you let me know the ETA? for a subscription, I received 10 calls in a day. And when I want to cancel the subscription it's taking you guys weeks. I have a jio number also, I might churn that as well. Thanks.
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Rahul Gautam (@ImRaahulGautam) reportedMy personal experience with JioFiber has been extremely disappointing. Days of service disruption, missed commitments, repeated template replies and no meaningful resolution despite multiple follow-ups. @JioCare @reliancejio @jio_fiber #JioFiber #CustomerExperience (1/1)
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Kunal Chauhan (@kunalchauhan_) reported@reliancejio Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.