Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Bengaluru, Bhopal, Chandigarh, Pune, Jalandhar, Baikunthpur, New Delhi, Mumbai, Chennai, Chhindwāra, Kanpur, Lucknow, Thiruvananthapuram, and Āsansol.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Kolkata
|
Wi-fi | 4 hours ago |
|
Bhopal
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
|
Chandigarh
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reportedDear deaf and dumb network provider @reliancejio @JioCare There is a huge network issue persisting in our area for the last 2months. At Jio Customer Care they are not raising a ticket. What the hell is happening!! If you can't provide decent service, just leave the country.
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pampam (@anusiec) reported@JioCare Shared you my number....just call me. Can't write whole application for this. Call on my number @JioCare I know u guy just replying but not want to solve the problem.
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Cool Ponds™️🇮🇳 (@sanjaypanday) reported@JioCare For over 35hrs internet has been disrupted in our complex. Customer care says all ok at their end. What the hell should we do. Over 100 apartments impacted.
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 2 MONTH COMPLAINT RAISED 14 days back If alive, Den respond @JioCare @reliancejio Ur network really sucks. I hv raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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Aditya Kejriwal (@Aditya21_23) reported@JioCare In my fibre plan my 4G connection isn't working, only the 5G connection is working. I have changed the name, password and everything which ever I can do but it's still not working. I hope to have an engineer visit , the only way it will help me.
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bipin pandey (@bipinpa32578096) reported@reliancejio @JioCare very very poor internet or network,you taking full money in advance and what kinds of service u r providing no network since last many days and still u unble to fixed it very sad
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mridul raj k (@mridulraj13) reported@JioCare @reliancejio - Your latest assurance was that it will be resolved by 6.30pm IST today. Nobody has visited till now. It’s more than 72 hours since reporting issue. Stopping giving false assurances and wasting time.
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Sumit Sahal (@sumitsahal) reported@JioCare @reliancejio @jio_fiber Engineer visit after 5 days to resolve the issue is this kind of service we expect from Jio or who is responsible for non activation of plan since 19/08/26 to 27/08/26 who will pay for this period as I have recharge for 30 days
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "Dear Smit @JioCare, my patience ran out 10 days ago. If your 'concerned team' doesn't fix my bogus plan and setup my third-party extender today, I am taking this 15-day abuse straight to the Consumer Forum! @reliancejio #ConsumerRights #WorstISP"
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Atul Mishra (@Atul007Vicky) reported@JioCare How many times have I told u ppl on call as well as here, that Internet goes blank after evry 10 mins. Ask ur employees Rupali, Gaurav who claimed to fix ths in 15 mins 3 days b4 nd one more who cut the call after telling me to wait. Hw mny tyms donI hv to shame u on this platfrm
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Avranil Das (@AvranilDas7) reported@JioCare @JioCare please reverse my refund which i paid unnecessary or if you want you can givfree one month adjustment in next month billing Beacuse i have taken 1 month loss 1050 RS if i didn't get any of this solution
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Ripudaman Singh (@damansuri) reported@reliancejio @JioCare This is pathetic that you guys would change my service request which was booked for today 2 pm to 6:30 pm 28 August
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RD (@splitrajesh) reported@reliancejio @OfficialJioPC I paid 1,000/- pre-booking fee for Jio Airfiber. Never got the appointment nor any communication regarding the service connection, and no refund either #scam
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Ashish Sharma (@ashishsharma_og) reportedIt’s been more than 2 days since my JioFiber connection stopped working, and there’s still no clear update on when it will be fixed. I’ve already checked my own setup and the connection is fine. The issue appears to be with the Jio hub/network, yet the customer care team has no clear answer or timeline. It’s causing me serious inconvenience, and despite repeated follow-ups, I’m getting no proper solution. Honestly, this is one of the worst service experiences I’ve had with Jio. I expected much better from a company like Reliance. Getting the worst service experience with the Jio @JioCare
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Siddhartha Srivastava (@cruzeronmove) reported@JioCare I’ve responded back to your DM. Please disconnect the service and initiate refund for my security deposit.
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Nikhil Ranka (@nikhilranka9) reported@JioCare Can you upgrade your Jio Fiber terms such that if the Fiber service is down for a few days, for the same number of days, the subscription duration will be extended?
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Ashish Sharma (@ashishsharma_og) reportedIt’s been more than 2 days since my JioFiber connection stopped working, and there’s still no clear update on when it will be fixed. I’ve already checked my own setup and the connection is fine. The issue appears to be with the Jio hub/network, yet the customer care team has no clear answer or timeline. It’s causing me serious inconvenience, and despite repeated follow-ups, I’m getting no proper solution. Honestly, this is one of the worst service experiences I’ve had with Jio. I expected much better from a company like Reliance. Getting the worst service experience with the Jio @JioCare #JioFiber #Jio #RelianceJio
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio are you guys sleeping past 3 days that no response has been received. My issue is still not resolved.
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Aniket Karane (The Normal 1)🇮🇳 (@AniketKarane) reported@JioCare @RelianceJioCare The jiofiber is not working since yesterday evening 8 pm and the my Jio app is not allowing to raise a service request for the same please get the service restored asap. Currently it shows 8:44 pm today for resolving the issue which is more than 24hours
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Jinit Jain (@jinitjain08) reportedBarely 15 days since your engineer visited my home and the Jio Airfiber has started acting up once again @JioCare BC send a competent executive who can diagnose the problem properly and provide a lasting solution. And BC, update your app.
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Mallikarjun D. Luffy 🇮🇳 (@CRonaldofied) reported@JioCare I have already run the diagnostic as instructed. It DID NOT work. The issue is simple: JioTV+ keeps asking for a login OTP again and again. Stop sending me the same troubleshooting steps. I need an actual technical team/technician to resolve this. @reliancejio @JioCare
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Subhash Kumar Yadav (@Subhash_Ydv_16) reported@JioCare Please Cancel Our Request..We No Need More.. Pls.. Cancel..
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "Hey Smit @JioCare, 'soon' doesn't cut it anymore! I’ve been mentally harassed for 15 days. Stop playing with words, configure my third-party extender, and cancel this bogus internet plan immediately! @reliancejio #CustomerAbuse #Jio"
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Syed Bahavuddin (@sbnrocks) reported@JioCare why network not working since 2-3 days?? Symbol is 4g and no calls it internet working not to me it's all users who complaining??
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Saptak Roy (@SaptakRoy__) reported@reliancejio @OfficialJioPC Poor network
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Ad S (@Iamads_07) reported@JioCare I want a refund back to source. Raising these service requests again and again is of no use unfortunately. Earlier as well this was raised. Please initiate my refund as soon as possible. This is the msg which I got. Then why so much delay?
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EMPRESS (@suruchis) reported@JioCare @JioCare reschedule the service at their own will and wish since 24hours our wifi is down only automated responses on app and calls. Pathetic service by jio .. #jiosucks
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Raj R Pandey (@rajpandey85) reported@JioCare Plz see the msgs. The schedule also changed without my consent and information. This is highly disappointing and alarming situation for me as well as jio. By this type of pathetic behavior of your staff the Jio is loosing their customers. Mr Mukesh Ambani should look after this type of useless and rude behavior of their staff. The customer's are highly dissatisfied. I am paying jio for the following- 1 postpaid mobile connection 3 prepaid mobile connection 1 air fiber 1 jio fiber And after giving my precious money to mr Mukesh Ambani, I feels that I am fool and paying such a huge amount for my foolishness. Indian customers should think about this. #mukeshambani #jio #jiocare @TRAI
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Vipin Yadav (@Mr_VipinYadav95) reported@JioCare @reliancejio Earlier Jio network was good, but it has been very slow internet, from last 1 month, everyday between 5 to 11 pm. I have call the helpline for resolution. I have one recharge pending if issue doesn't improve i have no other choice than to port my number. Tnx
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ASHISH DUBEY (@ASHISHD67418356) reported@reliancejio What a way to treat customer.Paid for a Jio AirFiber connection, got the order no., SMS for engineer installation. Then engineer denied and said the request will be cancelled, with a refund No official cancellation No refund No information unacceptable customer exp.