Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Rājkot, Delhi, Dehra Dūn, Bengaluru, Imphal, New Delhi, Vadodara, Pune, Cochin, Bhopal, Mumbai, Chhindwāra, Kolkata, Guwahati, and Solāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 3 minutes ago |
|
Rājkot
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Dehra Dūn
|
Internet | 2 hours ago |
|
Bengaluru
|
Phone | 2 hours ago |
|
Imphal
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Narendra Singh Mohnot (@narendra_mohnot) reported@JioCare It is responsibility of service provider to check the status and provide the services as assured and amount paid by the customer
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare Why was the state escalation request closed while the issue is not resolved?
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Devbrat Shukla (@adherentdev) reported@JioCare Is it very difficult to schedule an engineer visit to resolve the issue? Every now and then I have to run diagnostic and end with nothing.
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Ishu Ishan (@ishuishan10) reported@JioCare Again same problem has arrived and now again same solution they are providing, untrained Engineers. Shame on Jio
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𝕊𝕣𝕚𝕟𝕚𝕧𝕒𝕤 𝕊𝕠𝕞𝕒𝕪𝕒𝕛𝕦𝕝𝕒 (@srinivassgk) reportedThank you @reliancejio @JioCare for harassing customers by not addressing issues. After fighting with you from past 3 years decided to reach consumer forum Your Grievance has been successfully lodged and your docket number 9800193 To know the status of Grievance.
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Maheshh MoDi (@Mr_modi20) reported@JioCare @JioCare i need my money back so ill transfer my connection to airtel. They are ready to provide internet and tv channels within a day.. Even not a single person calling regarding solution. Such a third class company
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Prasanna kumar sahoo (@Thala7Pk) reported@JioCare I just checked in other jio sim also, same issue found after use 10gb internet running in kb . So please clarify what is the meaning of unlimited 5G data ? Are you think public are fool ? One day all come to protest and ruin jio Ampire .... #jio #jiocare @reliancejio
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aayushaggarwal (@aayushaggrwal) reportedOy @JioCare your internet is not working since 3 hours, in between meetings No way to connect to support SR00003C7QT5 Resolve this asap pls
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Bhola Marwadi (@bholamarwadi) reported@reliancejio @JioCare need help in relocating connection within house. Please help since there is no option to reach out for the same.
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Dildar Husssain (@DildarHusssain1) reported@JioCare @reliancejio @JioFiber No JioFiber internet for 10+ hours in Nayapatan Bhanga area Customer care not reachable. Distributor not picking up calls. Paying monthly but getting zero service. This is frustrating!
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Ankit Harsh (@imankitharsh) reported@JioCare Why the hell I need an update? i need an engineer at my door to physically fix this bloody issue. Sb pagal kaam krte h kya yaha?
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Satya Grandhala (@GTNVSATYAKUMAR) reported@JioCare After 5 days of repeated complaints, multiple calls, and the same “Rest assured” replies, my service request was even cancelled without my consent. There has been no resolution or accountability. Requesting @consaff and @jagograhakjago to take note of this poor customer service
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Jitu Maharana (@AMaharana1) reported@JioCare @JioCare I raised this issue yesterday, and instead of fixing it, you closed the service request without resolving anything. The issue is still persisting. Please stop closing complaints without verification and arrange an engineer visit immediately.
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Shubham Singh (@shubham_vnsacp) reported@JioCare What is the TAT for the resolution? Customer should not suffer due to the incompetency of Jio service.
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PuniptModhaaa (@PuniptModhaaa) reported@JioCare @reliancejio tomorrow i complaint about sim delivery & customer care holding more then 50 munit!! Today i got call 8320895919 by tejes for sim delivery and person tried to call yesterday for address without comming on address !! He is lazy and laier about rainy! @TRAI
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sunny (@Itsmeksuneel) reported🚨 53+ hours without #JioFiber in Hyderabad. SR: SR00002MTV5K Complaint was raised immediately. Engineer visit was scheduled for 25 Jul, 10–11 AM, but without my consent it was rescheduled to 6–7 PM. It’s now 10:30 PM—no engineer, no call. @JioCare @reliancejio
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Muhammad Kathrada (@MKathrada1) reportedGreat job @reliancejio @JioCare! Living in the 5G era but getting 2G speeds. Neither calls are connecting nor is the data working. Is your service only limited to collecting bills? Fix this! #JioNetwork #WorstService
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Pulkit dahiya (@iam_dahiya) reportedDear @JioCare , this is extremely disappointing. First, your sales executive scammed me into taking a connection by providing false information. After I raised the issue, your X support assured me that the engineering team would contact me within a few days and still no response
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Mr. India (@Bharatkainsan) reported@JioCare As per the schedule first he was suppose to meet after 30 hours of blackout . Now it is changed to 64 hours after blokade. May be Tommorow it way go to 88 hours.
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Saikat Chakraborrty (@csaikat22) reported@JioCare Obviously, the X helpline is incapable of helping me. Please share email where I can raise complaint. Also share the escalation matrix and contact details.
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Maheshh MoDi (@Mr_modi20) reported@JioCare Im live in Ahmedabad, Satellite and waiting for jio fiber get connect since last 3 days no contact number for customer care. Called on this number 1800 896 9999,34 times but no solution. ONE OF THIRD CLASS SERVICE. THERE IS NO WAY TO CONNECT THEM. GIVE ME MY MONEY BACK.
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Er Akhilesh (@ErAkhilesh39862) reported@JioCare Worst network ever Same room diffrent mobile internet connection is very solid per mere mobile me its sucks Shame on u 7000977878 my number
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Israel-Iran-war-news (@Israel_Iran_war) reported@Manjeet @airtelindia @JioCare Use Vodafone Idea. Strong network. Fast 4G and 5G.
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare when My account is recharged you could not repair it. F you take more than one and half month to repair it then why should I pay without service. repair it first and assure me repaired and ask me to pay.
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GAGAN (@gaganxn1) reported@JioCare @JioCare Again, a generic reply. Your assurance has failed. The engineer made a decision without any signal-testing equipment—just by looking for tower visibility with the naked eye. Please stop sending template replies and call me ASAP to resolve this issue. @reliancejio
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Sushant Sinha (@SSinha10206) reportedHello @jiocare network again very poor
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare One of India's worst customer care services with illiterate people. They give assurance but are doing nothing.
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @JioCare I have been trying to get a JioHome AirFiber connection since 17 July, but the entire experience has been disappointing. From booking to installation, the service has been poor, and the handling of my requests with generic replies has been unprofessional. Please call me.
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MAC REGLES (@MacRegles) reportedYour service request number is SR00003C87RJ @reliancejio @JioCare @RIL_Updates If customer not want to continue with #jiofibre than dont make process lengthy just make it simple And Most important don't force customer to continue your Service else Will discontinue cell also
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nick (@Nick_N_Shah) reported@JioCare Shshank, so tell me now what is the update on SR00003C5U11 ? Your soon is over by 8:20pm tonight for this sr now what is the excuse? You guys are not giving resolution, but frustration.