Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Chennai, Kolkata, Chhindwāra, Guwahati, New Delhi, Bhubaneshwar, Vadodara, Lucknow, Bengaluru, Bhopal, Indore, Delhi, Mumbai, and Bānposh.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 23 minutes ago |
|
Chennai
|
Internet | 1 hour ago |
|
Chennai
|
Internet | 3 hours ago |
|
Kolkata
|
Total Blackout | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MANISH JAISWAL (@ManJaiswal2) reported@JioCare Dear Jio, from 9 AM to 9 PM every day, the internet is extremely slow. Websites and social media barely load, making it impossible to use the service properly. Please fix this issue as soon as possible. #Jio #NetworkIssue
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Vikram raj 🔆 (@2392Raj) reportedDear @JioCare , I have already shared my registered mobile number and JioAirFiber ID via DM as requested. The issue still remains unresolved and internet speed is extremely poor. Kindly provide an update and resolve this on priority. #JioAirFiber #PoorService
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Viir Olhyan🇮🇳 (@OlhyanViir) reportedHey @JioCare i am expecting solution from your side, being a AIRFIBER costumer i am unable to use the landline number provided by you. How can I connect a landline handset to my unit, i dont want to use the mobile handset
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Tejas (@Tejas_waitforit) reported@WembyWembo @JioCare Oh damn
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SMK (@iamsmk_08) reported@JioCare Pathetic service. No technician has shown up, no resolution provided, and it’s been 7 days without internet. Customer support is completely useless. @airtelindia @Airtel_Presence let me know if some good deals are available will shift.
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Ravi (@Ravi1805Ravi) reported@reliancejio @JioCare @TRAI Dear all the network issue facing no cals are going no internet pin code 802205. 802214,802209 Vill Niranjan pur District rohtas bihar 802205 Kindly resolve this asap
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My Teachers- My Heros (@zeroajay) reported@reliancejio As I complained, now jio sent me a message that service request will be resolved after 48 hours. What a bad attitude and service.
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the_longRange (@DJana8641380539) reported@JioCare @reliancejio thanks for letting me know that when u confirm that u r the one in market u don't actually care about the product anymore. Last time I raise the issue regarding slow internet issue and after that 3 times ur so called engineerz came
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Pharmacist (@pharma_voyager) reported@JioCare no need.. I'll port i told u particular place Gokarnapur, Digipahandi Ganjam Odisha Check it and fix the issue
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vaqar sid (@siddiqui057) reported@JioCare @jio_fiber Raised a issue related to Wifi and scheduled a technical visit but no one contacted me even there is no single update waiting for last 15 hours worst service ever Service request number- SR00003A4TYL
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Nehal Ali (@NehalAl05140700) reported@JioCare Earlier I had stable True 5G throughout my house.For the last month, my phone keeps switching to 4G at the same location and internet speed has become very slow.I have completed MyJio troubleshooting more than 10 times. Please investigate this network issue. #Jio #True5G
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DeViLRoCkS (@DeViL_WaNdErS) reported@JioCare now 4th identical template response. My complaint NOT about lead status. It’s about incorrect relocation address LR00001E5HSJ. Despite multiple calls,emails & X posts, noone Ack actual issue. Kindly assign this to a supervisor instead of sending another automated reply
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Sanjuu (@truth_blocked) reportedWhy is jio by themselves changing engineer visit time for my jio Fibre connection which is not working @JioCare
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Aakash (@aakashdas666) reported@ViCustomerCare No reply to my DM or complaint. Your executive cancelled my port request without my consent after I confirmed I wanted to port to @JioCare. Resolve this today or I'll escalate to @TRAI and the Consumer Commission. #Vi #MNP
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வைஷ்ணு இந்திரா (@vaishnu_dev) reportedHow many days should i wait? Every work is getting stalled because of this. What ******** is your problem? Are we consumers looking like clowns to you da @_MukeshAmbani @JioCare @reliancejio
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Priyam (ପ୍ରୀୟମ୍)🇮🇳 (@badmashtoka) reported@JioCare My JioFiber issue has reappeared just 7 days after “fixing” it, which is unacceptable and shows extremely poor service quality. I want a permanent resolution TODAY, not another temporary patch or reschedule. Please treat this as urgent and assign a senior engineer immediately.
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Yogesh Soni (@yoge_soni) reported@JioCare That's absolutely wrong information... I have never reschedule this. Your field executives are responsible for this erroneous info. Can anyone connect to me in-person..?? and install it today itself.
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sks (@skytalIndik4) reported@JioCare D7 Service enggr was here, he had all t props, new junction box just across t road, he had required wires n connectors , he had half day yesterday but still did not do Why? He didn't have t required service ticket He had time to explain why he needs a ticket but no willingness
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Anurag Asthana (@asthanaagri) reported@jio_fiber again same problem. After reaching of ₹824.84 my jio fiber no internet. This ia 2nd time happening. As usually customer care service is not available. And whatever the chatbot is saying have done. Do the needfull @JioCare @reliancejio
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DeViLRoCkS (@DeViL_WaNdErS) reported@JioCare @reliancejio @JioCare 3rd escalation.issue NOT lead status It’s wrong relocation address in LR00001E5HSJ,caused after paying 1200. Despite multiple calls,emails & X posts,I keep getting same reply. Mumbai→Ahmedabad relocation 6Jul. Pl escalate to competent officer & correct address urgently
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Biplab (@biplab_kumar95) reported@JioCare When I am trying to call jio customer support. It's not connected. Not getting any proper support from jio support. Disgusting
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namrata g rungta (@peaceten) reported@JioCare Service Request: SR00003A0NZV Your customer service has been appalling. My Jio AirFiber has been completely down since 2 July. I was promised an engineer visit between 5–6 PM that day. Today is 4 July, and my complaint is still showing "Assigning engineer." 1/3
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laxmikantgavali (@laxmikantgavali) reported@JioCare Strange, then what basis you create 3 service request which is later closed without doing nothing.
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Sibtain Raza (@sibtainRaza281) reported@JioCare Do I need a birth certificate just to report a network issue Why are you asking for so many details I've already shared the GNetTrack screenshot and I'm sending my No via DM and the internet doesn't work on any app or web Please fix the issue instead of asking for endless details
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vikas (@vikaskavi08) reported@reliancejio your jio fibre service worst .even bsnl have some customer care to attend . Last 7 days wifi is not working where to complain . No response. Always said will resume shortly. It's your fault why we suffer and who will compensate . Better to switch .. 7313540719.
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Abhijit Tripathy (@AbhijitTripat13) reported@JioCare @JioCare no response ? Cancel and refund
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nirav barot (@NiravBarot52) reported@JioCare NO00015GQ7AR, online jio sim has been booked on 27 june 26. Everyday receiving a message the process has been initiated and X guy will deliver. Raised complaint. Today again got the same message. Want to cancel request will all money return.
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Rishav Kumar Jha (@RishavJ28243540) reported@JioCare @RelianceJio Paid ₹2221.46 on 30 June for JioAirFiber, Order NO0001EC0EV0, Madhubani Bihar. No installation in 5 days. Agent not picking calls. Store said can’t help. Demanding installation or refund. #JioAirFiber #ConsumerRights
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Rishav Kumar Jha (@RishavJ28243540) reported@JioCare @JioCare Which exact date? Already 5 days passed. I have also filed complaint on CPGRAMS portal. Please confirm specific date today or process refund.
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VJ G (@Kumawatspeaks5) reported@JioCare @reliancejio I have recharged for 99 rs for vip mobile no purchase for gold pass code, Now code is showing invalid, I want purchase 10 new vip no, if not working then please refund 99 or active gold pass code