Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (66%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Nashik, Dhāriwāl, Sūrat, Ahmedabad, Chhindwāra, Vapi, Vadodara, Nagpur, Mumbai, Pune, Patna, Chandigarh, Durgapur, Jamshedpur, and Boisar.

City	Problem Type	Report Time
Nashik	Internet	4 minutes ago
Dhāriwāl	Internet	34 minutes ago
Sūrat	Internet	45 minutes ago
Ahmedabad	Internet	57 minutes ago
Chhindwāra	Internet	1 hour ago
Vapi	Internet	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pratik Khandagale (@allpratik) reported 6 minutes ago

  @JioCare Are you serious @JioCare ? Mobile message says wait for 3 days to get next update!!! Internet services are essentials! Will you pay for my downtime? And that too just update timelines and not solution timelines. @TRAI complete joke.

• 
  Last Warrior (@lastwarior) reported 6 minutes ago

  @JioCare When will the issues be resolved? Engineer still not assigned for the SR

• 
  BISWAJIT (@0kanha) reported 7 minutes ago

  Hi dear jio . What far can you go with the nasty customer service? @JioCare

• 
  love ahuja (@luvahuja247) reported 7 minutes ago

  Disappointed with @JioCare @reliancejio Complaint SR00003BT665 has again been put on hold without any engineer visit. I called the contact number mentioned in the SR, but no one answered. Now the request is showing "On Hold" again, and I don't know why. Please resolve

• 
  Vivek Fernandez (@VivekRFdez) reported 10 minutes ago

  Hello @JioCare, I'm a CX from JC 23, I've had a tech downtime for the past 72 hours with repeat messages informing the same regret in delay to resolve. - pls fix!

• 
  Parth R. Bhanderi (@parthbhanderii) reported 15 minutes ago

  @JioMart_Support @reliancejio @JioMart_Support Thanks for the response, but my issue is still not resolved. My order is delayed, the delivery date has passed, and the status has not changed. Please deliver my order today or issue a full refund. Please don’t send only generic updates.

• 
  VJ (@JayHoooo) reported 19 minutes ago

  @JioCare Internet down since yesterday, registered service request. Tried to reschedule for earlier instead of giving timings options it directly moved appointment to day after. No option to talk to any support executive. Time to dump your service. #Horrible #Useless #Pathetic

• 
  Abhinow (@AswinAswin1111) reported 22 minutes ago

  @JioCare disconnect my account, Enough is enough ❗ Jio canvased me into Relocation instead of disconnection and my dumb mind belived in Team Jio. It's been 5 months, my 3000₹+ has been taken and no service / voucher / refund given. Just want my mindfulness back.

• 
  Ayush Chakraborty (@Ayushstar2113) reported 22 minutes ago

  @JioCare Hey @reliancejio @JioCare still showing the useless pack which i had not requested for 8 calls so far to ur customer agents no help have dm the details no help??? Return my money

• 
  Alka Pareek (@AlkaPareek10) reported 25 minutes ago

  @reliancejio My issue has not been resolved till now and customer care is not picking up the call. Which type of fraud is this @reliancejio ?

• 
  Coder’s Things (@Codersthings) reported 27 minutes ago

  @JioCare I tried everything and nothing works , and I’m not gonna DM , you can chat in reply , I’m getting Network coverage issue

• 
  missdalchini (@joiserrr) reported 28 minutes ago

  Unable to talk to my bf please do something about network in Dadra ( gujrat) @JioCare @airtelindia

• 
  Rajesh Mohapatra (@mohapatrark) reported 29 minutes ago

  @JioCare The status as of 8 PM is still "on hold". Your commitment to excel in customer service remains unmatched as per global standards.

• 
  Dos Corazones💕 (@DosCorazones22) reported 29 minutes ago

  @Airtel_Presence Why the hell I'm not getting 5G signal in Narsinghpur Orissa, Pin code 754037?? I use post paid top plan of 1749. Do you think it's a joke? I'll port to @reliancejio if not resolved within 7 working days

• 
  Adv. Apoorv dubey (@apoorvduvey) reported 30 minutes ago

  @JioCare Worst service of @reliancejio

• 
  Jyoti__Kirodiwal (@J4Pkirodiwal) reported 39 minutes ago

  Very disappointed with @JioCare It's been 4 days since I ordered and paid for a new Jio SIM, yet there has been no delivery or proper update. This is a pathetic customer experience and far below expectations. Please resolve this at the earliest. #Jio @reliancejio

• 
  Anchal Srivastava (@AnchalS32233261) reported 41 minutes ago

  @reliancejio My Wi-Fi has been down for the last 5 days. Customer service has been of no help, and the assigned engineer stops answering calls after 4 PM. Please fix this issue urgently. This is extremely frustrating @JioCare

• 
  Tara Krishnan (@TaraKrishnan007) reported 42 minutes ago

  Why the hell you charge so hefty for 5G when can't provide its coverage ?? @reliancejio @JioCare The most useless network

• 
  Gulshan Sahani (@Gulshan66215134) reported 43 minutes ago

  Dear @JioCare Residents of Bakhira Sant Kabir Nagar (Uttar Pradesh) have been facing a complete internet outage since 11:00 AM today. Mobile data is extremely not working at all. Kindly look into the issue and restore the service as soon as possible. #Jio #NetworkIssue

• 
  Prasenjit Marick (@MarickPrasenjit) reported 47 minutes ago

  @JioCare Jio data speed at my place (Madhupatna, Cuttack) has fallen down to few kilobyte in last few weeks.This needs rectification immediately. Please see. My number 7537852964

• 
  Nikita Singh (@NikitaSinghSays) reported 51 minutes ago

  @JioCare @JioCare & @reliancejio it has been 5 days there’s no fibre connectivity at my place. No engineer visit and no follow up. What kind of pathetic service you guys provide. Kindly refund my money and disconnect the fibre connection.

• 
  Ek Bhaartiya (@Assortedletter) reported 52 minutes ago

  One of THE WORST Customer care. From 7-days looking reply how and where to get blank SIM. But no response, even visited 3 jio stores. My 3 postpaid are still unsolved. Please do something ASAP. @JioCare

• 
  Hariom Gawande (@Gawandehariom) reported 53 minutes ago

  @JioCare For the past several days I've been facing severe internet speed and network issues, even though my device has been thoroughly checked and is working perfectly. your customer support representative, Prasannajeet. Unfortunately the interaction was highly unprofessional.

• 
  VJ (@JOSEPHSPARROWVJ) reported 54 minutes ago

  Jio is one of the worst network ever. I've been complaining for almost a year and still no action taken. Bye. Gonna port my sim. @JioCare @reliancejio

• 
  alok.... (@alok4u4ever) reported 54 minutes ago

  @reliancejio @JioCare @TRAI is the internet issue going to be resolved by you before ending of my 3 month's subscription or I have to recharge again till 31st December to get a resolution? Pathetic service provided by JioFiber.

• 
  Ayaan Shaikh (@AyaanShaik78278) reported 57 minutes ago

  @seemadwivedi5 @JioCare It's been over two months now and no customer support or anything is provided by them.

• 
  RX.Dharmil Patel (@DhrmlPtel1) reported 60 minutes ago

  @JioCare my jio fiber services are down from morning and still not recovered

• 
  Naresh Bhati (@nareshbhati28) reported 1 hour ago

  @JioCare @jio_fiber I’m extremely frustrated. For the last 2 months, my JioFiber connection has been highly unstable. there have been frequent disruptions in the local network. It's affecting my work and daily use. Please stop giving temporary fixes and provide a permanent fix

• 
  Anamika Mittal (अनामिका मित्तल) (@inu_mittal) reported 1 hour ago

  @ViCustomerCare I bought a new postpaid sim gave my documents as well. Now, after 15 days, my calling, internet, msg services is stopped. You guys can't even verify the documents yet? What a worst service. @airtelindia @JioCare a

• 
  Nikita Singh (@NikitaSinghSays) reported 1 hour ago

  @JioCare @JioCare i just don’t understand one thing. What was the reason that a service engineers visit couldn’t be scheduled in 5 days? It’s seems deliberate. I am being harassed deliberately by @JioCare team for posting on X.