Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Baikunthpur, Bhopal, Jalpāiguri, Chhindwāra, Sūrat, Jaipur, Chandigarh, New Delhi, Mysore, Kolhāpur, Guwahati, Rājkot, Morinda, Lucknow, and Ahmedabad.

City	Problem Type	Report Time
Baikunthpur	Internet	1 hour ago
Bhopal	Phone	2 hours ago
Jalpāiguri	Internet	2 hours ago
Chhindwāra	Internet	4 hours ago
Sūrat	Internet	5 hours ago
Jaipur	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meer (@noobthesec) reported 3 minutes ago

  @Tukaram_IndIAS @reliancejio @jiomart pls improve the quality of products delivered. Many items are expired, damaged, or close to expiry. Kindly ensure every product is properly checked and delivered in good condition. Customer safety & quality should come first

• 
  kratagya Patwa (@KratagyaPatwa) reported 3 minutes ago

  @JioCare How am I supposed to believe that? The issue was supposed to be resolved by 16 August, but today is already 17 August, and I still haven’t received any update or resolution. I have been calling and messaging since 7 August, but my issue still hasn’t been resolved.

• 
  Sandeep (@isandyd_23) reported 3 minutes ago

  @JioCare There’s no update or help from your end. It’s been 4 days now..

• 
  Gaurav kumar (@gaurav0721) reported 7 minutes ago

  @JioCare I have already booked slot as per my convenience and slot timings provided from you but the time has already been passed..it was scheduled for 10-11 AM today but no response has came from your side only rescheduling without informing me.. Resolved issue else I will cut connection

• 
  Kokani Developer (@kokaniperson) reported 14 minutes ago

  @JioCare Please DM to avoid escalation, this has now extended to 3 days otherwise I will have to file complaint and claim for compensation on @jagograhakjago

• 
  Bharat Bhupi Menaria (@BharatMenariya_) reported 16 minutes ago

  @JioCare No response or solution has been received so far. The truth is that your service is the worst in the world. @JioCare @reliancejio

• 
  Gautam🇮🇳 (@gautamtheking) reported 21 minutes ago

  @JioCare We are going to port our numbers; that is the only solution, because this is beyond your capabilities. It has been a very bad experience.

• 
  Infinitee8 (@Infinitee814260) reported 24 minutes ago

  @JioCare @TRAI i am using jio services but its so pathetic its all time no clear connectivity and no clear voice. Its in Shivanagar , chandrapur. Such a useless network and support team. Need to port my service provider.

• 
  Swapnil singh (@Swapnil12111996) reported 25 minutes ago

  @JioCare I have forwarded written complaint on mail kindly work on mails now onwards i will not listen anything here

• 
  Sharvan Sahu (@sharvansahu) reported 26 minutes ago

  @JaikyYadav16 @JioCare walon ne apna airfiber ka customer care toll free no hi band kar rakha hai. Everyone is looting the common people. Worst situation

• 
  CA AMAN BAHL (@amanbahl58) reported 26 minutes ago

  @JioCare Jio cate I got a call from your side saying that my Jio Fibre internet landline no. 35904612 will be rectified today, but not done till now & my business is suffering due to internet not working since 8th August 5 pm

• 
  Mailsami (@paalpayasam) reported 26 minutes ago

  @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.

• 
  Snehal Baviskar (@sb170378) reported 30 minutes ago

  @JioCare Terrible experience! I upgraded to 100Mbps plan on Aug 15, stuck at 30Mbps. Both plans are currently active, old plan is overriding new plan. I'm unnecessarily being charged and notbgetting any service. Kindly fix thisASAP @reliancejio #Jio

• 
  Sameer Kumar Shukla (@SameerShuklaa) reported 31 minutes ago

  @JioCare Please do needful at my location because its a painfull service which jio is providing us

• 
  Shivam maurya (@_shivammaurya__) reported 37 minutes ago

  @JioCare No one called me from your network team to confirm it yet and you guys yourself decided that it is all resolved ?? That's how your customer support team works, without notifying or taking concern of the customer ?

• 
  Sai Ram Kotha (@sairamkotha) reported 39 minutes ago

  @JioCare 100+ days since my JioFiber relocation. The promised voucher/pending balance is still not credited. Contacted JioCare multiple times via calls, but no resolution. Please resolve urgently.

• 
  Denish Shah (@DenishShah8) reported 41 minutes ago

  @AkashMAmbani @JioCare 4. I have been complaining since then no Internet from 1st of Aug 5. Multiple customer care calls - Everytime promised engineers would visit but none came 6. Finally, engineer came today and he told you have done a recharge on wrong number - 2231437659

• 
  Dalip (@Dalip_2023) reported 41 minutes ago

  JioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber

• 
  Dhiraj Bezbaruah (@DhirajBezbaruah) reported 42 minutes ago

  @Airtel_Presence help asap. We are on emergency mode. Will close and use @reliancejio if cant resolve.

• 
  Swetha Viriyala (@SwethaViriyala) reported 50 minutes ago

  So @reliancejio @JioCare somehow consumed 50% of my daily data in ~20 minutes while I wasn't even using my phone. And then what? Expect me to buy another data pack? This isn't a “usage issue”. This looks like daylight robbery disguised as data consumption.

• 
  Nitu Das (@NituDas93535815) reported 51 minutes ago

  @JioCare Future date"? I have already invested my money and been waiting since August 6th! 🤬 Enough with the vague excuses. I didn't pay for "patience," I paid for a service. Give me an ACTUAL installation date today @True_Linq @JioCare

• 
  Mintoo Rajpoot (@mintooraj) reported 51 minutes ago

  Can someone from @JioCare help in resolving this???

• 
  Vikas Pathak (@vikash309) reported 53 minutes ago

  @JioCare @jio_fiber Worst service, payment done on 01.08.26 still awaiting installation Dear Customer, Thank you for choosing JioHome. Your Request Number LR00001EKR4V has been successfully completed against JioHome Order Number NO0001F1OEUC.

• 
  UMESH (@meet2kumarumesh) reported 54 minutes ago

  @JioCare Your engineer/technician has attended the site but problem is not resolved .

• 
  Sachinrao (@sachinrao81) reported 56 minutes ago

  @JioCare Call logged yesterday and it’s being rescheduled again and again … don’t send standard response… there is something wrong with your local team … can someone visit and fix issue ASAP

• 
  Dr. Pabitra Bortamuly ডা: পবিত্র বৰতামূলী (@DrBortamuly) reported 57 minutes ago

  @reliancejio if this message reaches you, pl respond. I am experiencing the worst network issue. I am paying for the 5g network for last 2 to 3 years. But unfortunately I'm getting 5g speed only for 20/30 minutes per in in my area. Dergaon, Golaghat dist. Pin 785618.

• 
  Sameer Kumar Shukla (@SameerShuklaa) reported 58 minutes ago

  @reliancejio @JioCare @_MukeshAmbani "Frustrated with Jio! 😡Earlier posted so many times. Is it too much to ask for a stable connection? Facing calling and Net problem since long at my location. Please solve both the issues 😐 #JioProblems #NetworkIssues #Frustrated"

• 
  Dibyendu (@Dibyendupoddar) reported 58 minutes ago

  @JioCare @airtelindia can you help me get a connection.

• 
  Anurag sawant (@Anuragk96) reported 60 minutes ago

  @reliancejio @JioCare This is unacceptable! You charged me for a subscription wich I NEVER took. Your team admitted it was a glitch, yet disconnected my Net instead of correcting the bill! 4 years of loyal payments? Please fix this immediately. Complaint: MR00011SC4E2L @DoT_India

• 
  Kishan Ahir | YouTuber (@ikisanp) reported 1 hour ago

  Why do I have to post a public tweet every single time just to get a basic answer from @JioCare? Your customer care on calls n emails is completely useless. answer clearly: will my active paid plan validity carry over to the new connection or not? Stop deflecting. @reliancejio