Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Delhi, Chennai, Bengaluru, Chhindwāra, Varanasi, Shiliguri, Visakhapatnam, Nawāda, Sopur, Ahmedabad, Indore, Guwahati, Āsansol, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 29 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Chennai
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 4 hours ago |
|
Delhi
|
Phone | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Chavda Devang (@chavdadevang) reported@JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.
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Monster Mankar (@MonsterMankar) reported@JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority
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Piyush Moharana (@PiyushSipu) reportedHi @JioCare, I am facing disruption in internet service from 1 PM today on my Jio Fiber. I switched from Airtel to Jio recently but the service of Jio just sucks. It's so pathetic.
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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Pradip chavan (@hjsnehwj) reported@Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL
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JAY ⚡ (@AS119f) reported@reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Arvind Kumar Gupta (@ArvindKumarGup3) reported@JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights
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D (@bunty2803) reported@reliancejio My internet connection is down since 1.30 pm today?!
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BLanK (@Siddharth_lol) reportedYour in-app chatbot is an absolute joke, it just tells me to buy more of your services for some reason instead of giving any valuable answer. Your engineers just say "sorry can't do anything call customer care" and hangs up. I've basically lost the ability to contact @JioCare
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Rohit Patil (@rohitd0345) reported@reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare
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𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported@JioCare internet speed down. Work held up. No support provided after complaint.
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Ashish Palav (@palav_ashish) reported@JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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diganta das (@diganta88714376) reportedPaying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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jkk (@jkk270790) reported@JioCare I am facing jio fiber issue since today afternoon Still not resolved? What’s happening??
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Yuvi (@Yuvraj3456) reportedWhat is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?
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Sunny Singhal (@sunnysinghal451) reported@JioCare @reliancejio @Jio_Offl No any response by the customer care also
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jits (@jitendra88m) reported@reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Owais Ahmad lone (@Ovais46750771) reported@JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network