Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jamshedpur, Durgapur, Jaipur, Lucknow, Chhindwāra, Pune, Kolkata, Bengaluru, Kallakkurichchi, Mumbai, Guwahati, Ahmedabad, Srinagar, Indore, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Jamshedpur
|
Internet | 2 hours ago |
|
Durgapur
|
Phone | 3 hours ago |
|
Jaipur
|
Internet | 4 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio
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Veddant Kalani (@VedantKalani) reported@JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai
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V k dhar (@Dharvinod71) reported@reliancejio @jiocare @reliancejio JioFiber order LR000016EYAC amt was paid on 31 Aug 26 Tried multiple times – MyJio app, Fiber helpline 1800-896-9999 and WhatsApp support have no cancellation option Please cancel the order immediately and process full refund to the original payment mode
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hangman (@MohammadAnas07) reported@JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.
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Dilipbaashha (@Dilipbaashha) reported@JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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Raghav kalsi (@Raghavkalsi3) reported@reliancejio lund service
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ARIF MOHD (@ARIF2204) reported@JioCare No solution provided till now!! @JIOAIRFIBERIN
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Squared R. (@SquaredR7284) reported@tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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chandru (@dmchandru) reported@JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.
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chandru (@dmchandru) reported@JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.
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Yash Sharma (@KumarYash01) reported@JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported@JioCare Now I don't want any connection. Please cancel my said order and give me full refund at the earliest.
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name (@SakshiG08523547) reported@JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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Dipen Thaker (@dipenthaker7) reported@JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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Arindam (Arin) (@iamArindam7) reported@JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital
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DivScar (@divscar) reported@JioCare just doesn't help and the network sucks
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Abhi Sinha🚩 (@AbhiSinha2003) reported@tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service
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பண்பரசன்.ஏ (@Panbarasane) reported@JioCare The bitter truth is came to the thought with ur poor service @jiocare
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Monika Bera (@MonikaBera5) reported@JioCare No solution yet.
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio