Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Coimbatore, New Delhi, Chhindwāra, Guwahati, Pune, Kolkata, Bengaluru, Jaipur, Mumbai, Varanasi, Kanpur, Lucknow, Shiliguri, Jabalpur, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Phone | 15 minutes ago |
|
New Delhi
|
Internet | 29 minutes ago |
|
Chhindwāra
|
Internet | 47 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Pune
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpp (@ja1nkalp) reported@JioCare @reliancejio I have tried connecting over call to get my set top box and jio fiber to relocate but unable to get proper assistance. Please help!
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AC Experts AATHREYAS (@RajanCoolAC) reported@reliancejio @JioCare If you don't have manpower to meet customer service, Please don't sell your products further and irritate the customers ..
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Kailash choudhary (@kc_borakh) reported@JioCare Hey @JioCare why don’t you reply in dm I already explained completely the issue but still i m waiting for resolution
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Doraemon (@Doraemon251077) reported@reliancejio @JioCare worst ever service your 5G is not even working customer care also not working
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pŕ!!¥ā (@preetyaksh) reported..what the pathetic service is this..he is absolutely unaware of how to install the wifi..he is insisting on getting new connection..he don't how to strech the wires also.. Pathetic service. we will planning to disconnect this pathetic Airtel service and switching to @JioCare
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Siddharth Jain (@Siddhar02712476) reported@JioCare Your service is not good. If any problem is there installtion guys havent told me any thing. They told that installation cannot be happened at your place. Pls refund my money i have already install tat play fibre.
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BRIJESH KUMAR KHATRI (@BRIJESH1903) reported@JioCare @JioCare @Jio Complaint has been registered with National Consumer Helpline. I no longer wish to proceed with the connection. Kindly cancel my request and process my full refund immediately without further delay.
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Kirat Kalra (@kiratsk) reported@JioCare you ******** - no wifi for 2 fricking days. No engineer, no calls answered nothing. What is this ****
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Alok pandey (@alok_empire) reported@JioCare I have been facing internet issues for the past one week. I am raising a ticket daily, but it gets marked as resolved without any actual resolution. I have been struggling with this continuously, and my office work is getting affected. Why ticker marked as resolved daily
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Balaji (@Balaji79651412) reported@JioCare @reliancejio We are suffering without Jio Fiber net connection which has not functioning since Wednesday till date.They are unable to fix the problem. I understand even my neighbour to whom I recommended Jio is also suffering without the jio internet connection.
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AC Experts AATHREYAS (@RajanCoolAC) reported@JioCare @reliancejio Service Request number SR000034J0C9..Not able to service in right time
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Senthil (@iamsenthil_) reported@reliancejio @JioCare I recently switched to jio. Its worst of the worst in terms of call quality, internet speed though im in a popular city. You are looting more money than past few years and not providing good service. Such a pathetic situation. #jio
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Ajay Monga (@AjayMonga90185) reported@JioCare This is the service request.. please check the date I have raised and how many times it has been rescheduled and till today not resolved with no sla pathetic myjio app.. any government app is much better than this crap myjio app
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sachin alshi (@sachinalshi) reported@JioCare @pkspeaks2 Nothing will happen. Jio is worst
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Izhar Malik (@IzharMalik84921) reported@JioCare @KhanAfaque16237 My issue also not resolved Your team took the payment and still not resolved issue Details I had shared in dm
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DILIP TRIVEDI (@diliptrivedi007) reported@reliancejio indoor network is very poor mobile phone is not working in home even i purchase jio fiber it is working in only 1 room in other room not working what a poor service of jio, dont do bhakti work properly otherwise jio maro ho jayega
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Nothing (@Jiodosomething) reported@JioCare it's been almost a week engineer keep calling backend team they kept saying it will take 24hour bro just take your stupid wifi we have another company too
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S h a s h i A h u j a (@shashiahuja) reported@JioCare Kindly address my issue referenced under ticket SR000034X729. The problem has persisted since morning, and my router continues to blink red despite multiple restart attempts.
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रीड की हड्डी किसान (@mia_peachx0003) reported@JioCare Same copy-paste reply again? Real issue ignored. Once ₹50 taken for a matching number, why charge again and again? Stop misleading customers and answer properly. #Jio #CustomerService #Refund
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Shazia Sharieff (@shaz041190) reported@JioCare The experience has been pretty painful and bad, I’d never want to try using Jio services again
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vinayakrao more (@VinayaRaomore) reported@JioCare This is completely unacceptable. I had a very bad experience with your service. Please cancel my request immediately and process a full refund without any further delay. I do not want to continue with your service.
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नवीन गुप्ता सनातनी (@Ngupta4468) reported@JioCare @reliancejio Poor service experience and poor service team No one have to address I request switch from jio to another because they have no care to customer
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Nilesh Maheshwari (@404nilesh) reported@JioCare Thanks. 3 engineer visits later, the issue still persists. Line man blaming the device. And the device replacement engineer is blaming the line for poor signal quality. Plz fix
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PREM CHANDRA JHA (@PREMCHA37123640) reported@JioCare I would like to inform you that I have been unable to use your internet service for the past one week. During this period, I have made several complaints to your customer care over the phone, but the issue has still not been resolved. Additionally, your local representative
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Safety (@PaiKiran7084) reportedJM69F5E912013553973F Order number 👆 @JioMart_Support @JioMart @reliancejio No support yet.
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Raddy (@Radhaiyen) reported@JioCare You could avoid all this by just making the number 18008969999 work! It never connects and says the same network congestion recorded bot message! You disconnect my connection you will see consequences
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Himanshu Rathore (@Himansh13580778) reported@JioCare Are you ******* idiot? Bs reply krna hai to kuch bhi reason mention karoge? Doi you even know what the exact situation? Preety dumb ***
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Sarosh S. Sidhva (@SaroshSSidhva) reported@reliancejio @JioCare you guys have the WORST service and connectivity in the world. How did you go from being so good to being terrible?! Internet has been down (10000000th time) for over 3hrs, and I just get a text saying interruption in service, expecting 4hr resolution.
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Asurari (@rishikant_us) reportedGoodbye @airtelindia you lose me to @reliancejio once more. recharge due in 2 more days, suddenly 'no balance for call' message,I immediately recharged for next 3 months in panic. All Calls fail,message keeps coming. 121 is a bot, that doesn't have / understand this option. PORT
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Shazia Sharieff (@shaz041190) reported@JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call