Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 11/28/2025 09:35

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bengaluru, Bhopal, Madurai, Hyderabad, Chennai, Ahmedabad, Vadodara, Ankleshwar, Pune, Hugli, Bhubaneshwar, Sūrat, Indore and Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Phone
IndiaVijayawada Internet
IndiaMumbai Phone
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vimaljhs Birendra kumar vimal (@vimaljhs) reported

    @JioCare Sir please solve my issue otherwise port to other services

  • Rajkuma47345722 Rajkumar Gupta (@Rajkuma47345722) reported

    @JioCare @reliancejio Are you serious about your customers concern just your department is playing with customer I need justification from your department head of jio or esle let me know I'll escalate to Ambani for this?Service request number is SR0000132N1Y

  • cute_kanku Praveen Pandey (@cute_kanku) reported

    @reliancejio Trial period is proving to be poor, I am getting latency of 20 ms. Ping must be from 2 ms to 5 ms considerred to be good. Tried to reach but no one is responding. Initially it was 2 ms & now i don't know what happen? Pl resolve.

  • Rajkuma47345722 Rajkumar Gupta (@Rajkuma47345722) reported

    @reliancejio @JioCare I have already raised my concern on 28th November 2020 my service request number is SR0000132N1Y where I have got a message on my phone stating that you don't have any solution before 120days. Is this a joke???

  • PravinThakur71 pravin thakur (@PravinThakur71) reported

    @JioCare Still you not identify the issue. what worst service you are providing.

  • AMAN79296876 AMAN (@AMAN79296876) reported

    @reliancejio INTERNET VERY SLOW SIM PREPAID SIM 7906107294 CHANDPUR 246725

  • imdip_dip dip (@imdip_dip) reported

    @JioCare I have shared my jio no and address to you . Did you taken any step to resolve ur very slow internet issues?

  • AnmolSi86 Anmol Singh (@AnmolSi86) reported

    @reliancejio @exploreIMC Till now every time there is an issue with your 4g you give an excuse that “our network is being rolled out in a phased manner” first fix that..or in 5g too you are gonna say that the speeds are low due to high number of users?

  • jainsachin1201 sachin jain (@jainsachin1201) reported

    @TerriblyDank69 @reliancejio @exploreIMC And their customer support is much worse

  • Rajkuma47345722 Rajkumar Gupta (@Rajkuma47345722) reported

    @reliancejio @JioCare I have already raised my concern on 28th November 2020 my service request number is SR0000132N1Y where I have got a message on my phone stating that you don't have any solution before 120days.

  • Santanu54825739 Santanu Kar (@Santanu54825739) reported

    @JioCare authority of india sir i hope this massage to give answer sir interest next year 2021 of 5G tower instalment my place sir kindly help me to hardly request

  • abhishek_jrv Abhishek Kunwar (@abhishek_jrv) reported

    @reliancejio @exploreIMC You are providing the worst 4g network in my area tired of complaining again again. Its better to switch airtel.

  • VishalS14303569 Vishal Hindustani (@VishalS14303569) reported

    using airtel and jio sim in Galaxy m31s phone, but when both sim are in phone, airtel net becomes slow and sometimes even dont work at all, but when I removed the jio sim from phone, its working good without any issue, any reason? @airtelindia @reliancejio @SamsungIndia

  • IamSagarBal11 Sagar Kumar Bal (@IamSagarBal11) reported

    @reliancejio u guys are making all of us dumb by providing very poor poor poor network.. seriously..

  • BangarSatwinder 7Winder S. Bangar (@BangarSatwinder) reported

    @RamnsekhonRamn @JioCare I want to port my jio sim to another network.. Please refund my half amount.. This is not about ur services.. This is solidarity with farmers.. #FarmersProtests

  • LuckySinghChd Lucky Singh (देश भक्त) (@LuckySinghChd) reported

    @reliancejio @exploreIMC Sir, first fix the network of 4G.

  • lavanyadeepak Deepak Kumar Vasudevan (@lavanyadeepak) reported

    Worst and deterioriating quality of @reliancejio in #Bengaluru. #MotaBhai is managing to sniff the arse of top executives in the administration to keep his coffers become more fat too. @JioCare

  • vishurau Vishwaj Rao (@vishurau) reported

    @JioCare I had applied for Jio fiber connection home move 10 days back within the same Pin code and in a building with Jio Fiber users but have not received a reply after multiple reminders ! Pathetic service #JioFiber Very dissapointed with the careless service! No one responds.

  • ranjan16sarma Ranjan sarma (@ranjan16sarma) reported

    @reliancejio @exploreIMC Customers are being given 2G service in the name of 4G. Only single singnal bar, no internet speed never thought 4G would be like this.

  • sampolice100 SAMPOLICE100 (@sampolice100) reported

    @reliancejio @exploreIMC Sir ....Plzz whats vr problem network jio in today....My hometown ....Nt use my jio data....Work from home....My Num 7972212448....Plzz solution network problem....

  • NSrigowtham Gowtham (@NSrigowtham) reported

    @reliancejio Messages are getting delayed and not received on time Any type OTP from apps or the bank transactions. When called the useless customer service there is no proper response.And if we opt for one language some other language people are attending the call.

  • vkewate Vinod Kewate (@vkewate) reported

    @JioCare Your internet connection is really bad at my place Kondhali, Post Code-441103. Honestly both Vodafone and Airtel is much better, and it wasn't the case a year before.

  • rahulmehtaca Rahul Mehta (@rahulmehtaca) reported

    @reliancejio @JioCare Have been trying to get the Modem & STB picked up for last 7 days due to my relocation. No help. I had relocated yesterday and had informed my relocation date 7 days back. Don’t know in what senses do you work.

  • ThisISMahi06 MAHI SRI YADAV😎🇮🇳 (@ThisISMahi06) reported

    @Darling_Fan_45 @reliancejio Worst signals&network also 💦😡

  • Santanu54825739 Santanu Kar (@Santanu54825739) reported

    @reliancejio authority of india sir i hope this massage to give answer sir interest next year 2021 of 5G tower instalment my place sir kindly help me to hardly request

  • KULWANTSANGWAN KULWANT SANGWAN (@KULWANTSANGWAN) reported

    @JioCare Hi Karan I m telling you about particular area/ location where u need to provide better network. This is not a single one problem but that whole area required serious attention from Jio. In my case I had complaint it about 4 to 5 times since 2017, but all in vain.

  • iamkhajapatel SHAIK KHAJA PATEL (@iamkhajapatel) reported

    @JioCare my jio sim network is disconnected. i visited jio store no information about my number ?

  • rajatshah2006 Rajat (@rajatshah2006) reported

    @Airtel_Presence @airtelindia Wrong charging no support ..taking followup from last 3 days no resolution.Worst Support @reliancejio Please help to port

  • LuckySinghChd Lucky Singh (देश भक्त) (@LuckySinghChd) reported

    @reliancejio @exploreIMC Sir, first fix the network of 4g.

  • avik123 vinit patel (@avik123) reported from Mumbai Suburban, State of Mahārāshtra

    Jio Fibre giving horrible customer service a simple problem of unable to recharge issue they are unable to resolve for last 60 days, is it time to abandon jio Fibre? Do they care?Really!! @JioCare @airtelindia @Airtel_Presence