Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Bhopal, Shimla, Chhindwāra, Kurukshetra, Rewāri, Ahmedabad, Pune, Pānīpat, Jabalpur, Mumbai, Bengaluru, East Delhi, Āsansol, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
1 minute ago | |
|
Delhi
|
Wi-fi | 44 minutes ago |
|
Bhopal
|
Total Blackout | 1 hour ago |
|
Delhi
|
Wi-fi | 1 hour ago |
|
Shimla
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sangameshwar Patil (@sangam_kp) reported@JioCare No mam thank you for your concern.... requesting you to cancel order ....pls dot it
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Naveen Khulve (@naveenkhulve) reportedFacing problem with jio net from last 3-4 days. @JioCare @reliancejio please improve connectivity as service is going worse day by day due to network issues.
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare It is obvious that Jio is not resolving the issue on top priority. You can resolve only when your engineer will visit and troubleshoot the issue. From 23rd July you r escalating the issue. You are exposing yourself.Let’s see when u will resolve it. @airtel pls takeover now
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Nitin Kulkarni (@nitinkul7) reported@JioCare I reached support helpdesk 3 times , but no one was able to solve my issue with Jio AX3000 with JioFibre router, please provide proper contact no of your technical team who can resolve the issue around AX3000 and JioHome App #JiouniversalRouter
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Kashmir eServices (@KashmirInFocus) reported@JioCare What the HELL you are going to do??? I am facing issues since paying you people, and requesting you to pack this & close this chapter, but since last 3 days, they dont have curtesy to call, just "we are looking it the matter"
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Suraj Kumar 🐦 (@SMaharana89) reported@JioCare I Need immediately call assistance to resolve this issue or else will raise closing request for jio connection
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Shreyanshu (@npmshrey) reported@JioCare Worst service I've ever experienced, @JioCare. No one is taking responsibility for my refund, even though the installation never happened. Can you please send me the current status screenshot via DM?
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समीर झा (@jhasamir206) reported@JioCare @JioCare @reliancejio Dear Jio , Can you solve my internet or calling issues? The recharge money is going to waste. I'll file a complaint in consumer court if the network doesn't improve.
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Rahul Gautam (@ImRaahulGautam) reportedVery disappointed with @JioCare and @reliancejio JioFiber is down despite payment being made, customer support is unresponsive, and I've been charged ₹682.28 against my monthly plan. Kindly resolve the issue and explain the cause immediately. #JioFiber #jio
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jainited.1008 (@jain_bhartiya) reported@JioCare I think you and your team is uneducated because the way you're replying is so "gawaar" type. I already told you that yesterday an engineer visited for checking and he said that the issue is on the backend tower not on my end. How you can say that the issue is on my end? @TRAI
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RathinaVel (@Srathix2205) reported@JioCare @JioCare my point is when will backend team start looking on to this ? Its better please cancel my jio air fibre connection As we have other players also in market
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MRUDUL (@MRUDULABHAY) reported@JioCare I sent my number 2 days ago,no call frm you yet.Also placed complaint 3 days ago on jio app for engineer visit,still no one visited yet,infact the visit was scheduled for today but no one came. U guys are really pathetic and hv no respect for customers. Money minded buggers
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Vivek Yadav (@viveky77) reported@JioCare False information, He did come and informed it’s out of his scope and left with giving any resolution. His name is vishal - 8983808038. I told him as well not to close the tickets. But as soon as he left he marked it as closed and resolved .
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Jarvis (@ModernRamar) reportedHey @JioCare need your support
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Swapnil Kadam (@swapnilkadam5) reported@JioCare Hi, please recheck, there are no extreme weather conditions in my area, everything is functional, will i get compensation for the days for which i am not able to use the service but i have paid for?
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Raghav Kumar (@iraghavbhardwaj) reportedDear @JioCare, the network quality around Jagannath Temple, Salarpur, Sector 102, Noida has become extremely poor. Calls keep dropping, signal strength is weak, and mobile internet is very slow. This issue is affecting daily work. Please investigate and resolve it at the earliest
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Ankit Manglam (@AnkitManglam) reported@JioCare has found another level of cheapness they are asking me to pay for additional charges even though I cancelled there subscription 1 day before the plan was going to expire but they can't compensate for the time period there services was down even though it was prepaid...
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Himanshu Kamra (@kamra0808) reported@reliancejio @JioCare JioFiber has been down since yesterday, and despite raising a service request, there has been no resolution. This is severely impacting my work. Please escalate this on priority and share an ETA for the fix. #WorstService
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Leela Santosh (@santhupulipati) reported@JioCare the worst experience I've ever faced from and unexpected from a company of this scale. I've been facing multiple issues with my Jiofiber connection and there is no direct channel where I could reach a real customer care representative. It's always a chat bot.
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nick (@Nick_N_Shah) reported@JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME
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Praveen Kumar Tiwari (@Praveen38869190) reported@jagograhakjago complete lack of customer support is unacceptable. I request the concerned authorities to look into this matter. Also requesting @JioCare and @Airtel_Presence to expand your broadband services in this area so customers have reliable alternatives to such local providers.
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HinduRashtra (@HinducountryIND) reported@reliancejio @JioCare My wifi fiber not working since 6 days, 3 times riaee request, none visited, no call, issue not solved yet. An to anant ki shadi ka 20 va reception bhi Khatam ho gaya, work now. You took my money and not providing services
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Harsh Dewangan (@HarshDewangan45) reported@JioCare 3/3 This is completely unacceptable. If you're charging the full subscription amount, why should customers pay for a week of no service? Deduct the charges for the downtime, take strict action to fix the network issue, and restore proper connectivity immediately.
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Pappu Dixit (@OdPappu) reported@JioCare Hi Priyanka, my phone is already on 5G/4G/3G/2G (Auto). The screenshot confirms Jio True 5G is active. Still, there is 0% improvement. The issue is with your network, not my phone. Please stop repeating queries and fix the network permanently.
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Himanshu Dwivedi (@Himanshu_D05) reported@JioCare facing worst internet speed, my whole neighbourhood is facing issue for months now. Do something
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Raghvendra (@Raghven02070926) reportedVery bad service @reliancejio in Lucknow my plan 5g true unlimited but service provide jio internet speed very slow not work you tube such a 2g speed and customer care tell me your problem resolve 15 days or your data end till ok
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Dheerendra Kumar Pandey (@im_dheerendra) reported@JioCare Your update is incorrect. I have checked my bank statement, and the refund for Service Request SR00003BK8E9 has NOT been credited to my account yet. Since you claim the refund is successful, please immediately provide the following transaction proofs so I can verify it.
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Shishir Mukherjee (@shishirmukherje) reported@MohitSood3 @JioCare @reliancejio They are just pathetic it would be better if you get this connection cancelled 15 days before the tenure ends. Honestly, I am a disappointed customer not even using their service anymore the connection is just there but no at my home uses it now.
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Hanamant Hullur (@HanamantHullur) reported@JioCare team do check this problem still same network issue. @OfficialBMRCL
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RathinaVel (@Srathix2205) reported@JioCare What is even more disgraceful is that my service tickets are repeatedly being cancelled/closed without my consent or knowledge, falsely signaling that the issue has been resolved.