Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 10/08/2025 09:10

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. Phone (13%)

    Phone (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jaipur, Varanasi, Bengaluru, New Delhi, Chennai, Shillong, Bāyad, Kolkata, Gurgaon, Vadodara, Chandigarh, Hyderabad, Agra, Ahmedabad and Shiliguri.

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City Problem Type Report Time
IndiaJaipur Internet
IndiaVaranasi Internet
IndiaJaipur Internet
IndiaBengaluru Internet
IndiaNew Delhi Phone
IndiaChennai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DanwarPrashant Prashant Danwar (@DanwarPrashant) reported

    @reliancejio @airtelindia, @JioCare Worst service by jio fiber in the whole world. one should never buy reliance jio. staffs are worst than 90's government staffs

  • iSeeeker iSeeker (@iSeeeker) reported

    @reliancejio your mobile network and data are very poor. Kindly improve your service.

  • dhirenpant dhiren pant (@dhirenpant) reported

    @JioCare @JioFiberVoice I m using jio broadband from last 1 year approx. 1179648604. Getting terrible experience whenever I connects to 5G wifi. I m seriously annoyed with the speed, it is extremely slow. Ur guys tell me there is some problem with..pg1

  • _sachinkr Sachin Kumar (@_sachinkr) reported

    @neosagar @JioCare @reliancejio This is a trap. First jio fiber is not working, here people are loosing money. Now they have to recharge extra in jio mobile or jio-fi to get data for work now here also customer is paying. So at the end jio is earning extra. This is well planed trick of big companies to loot us.

  • adityajain1411 Aditya Jain (@adityajain1411) reported

    @airtelindia @Airtel_Presence My service no, 31-3938069735043 got closed and 31-3868024935353 also got closed without resolution. My mobile no is 8123888188. LTE and VoLTE is not appearing and voice calls are terrible. Do I need to port the number to @reliancejio ?

  • Abhishe21382316 Abhishek Gupta (@Abhishe21382316) reported

    @JioCare Very Pathetic service.

  • ankitsaluja0708 Ankit Saluja (@ankitsaluja0708) reported from Tundu, State of Jharkhand

    IT'S STILL NOT WORKING. BEEN MORE THAN 24HRS. KYA SERVICE HAI? @reliancejio @JioCare #Jiodown #jionetwork #reliancejio

  • ackpatel1 chetan patel 🇮🇳 (@ackpatel1) reported

    @JioCare I don’t know what’s wrong with Google suits, unable to access any of google services. I am one of the happy customer of jio fiber but since few days I face this problem. Broadband number +91-7935624145. This is second time I am raising the problem,

  • TBasnet Tom Basnet (@TBasnet) reported

    @JioCare How is your network here in kathalguri Udalguri plz confirm

  • TechUnitedYT Nimrat Khalsa (@TechUnitedYT) reported

    Dear @reliancejio PLS STOP REMINDING TO RECHARGE WHENEVER IM CALLING SOMEONE I KNOW I NEED TO RECHARGE, YOUR 100 TEXT MESSAGES PER DAY ANYWAYS DONT MAKE ME FORGET SO FOR GODS SAKE STOP ASKING TO RECHARGE WHILE IM CALLING SOMEONE, WHAT IF ITS AN EMERGENCY, WE LOSE 10 SEC ❌😡

  • Abhishek_R28 Abhishek Rawat (@Abhishek_R28) reported

    @JioCare After 24hrs you are responding.. Is this help you are giving us?

  • AbhirupMajumd16 Abhirup Majumder (@AbhirupMajumd16) reported

    Jio Agent misguided me to take up a new connection. Is this what you called Customer Value ? @JioCare @_MukeshAmbani

  • neosagar Neo Sagar (@neosagar) reported

    @JioCare @reliancejio My JioFiber is down again & I am unable to work & browse. I am totally dependent on JoFiber & this is what we get disrupted service on every second or third day. Very disappointed.

  • _sachinkr Sachin Kumar (@_sachinkr) reported

    @anandsahu42 @JioCare This is a trap. First jio fiber is not working, here people are loosing money. Now they have to recharge extra in jio mobile or jio-fi to get data for work now here also customer is paying. So at the end jio is earning extra. This is well planed trick of big companies to loot us.

  • shubhk15 Shubham Kumar (@shubhk15) reported

    @JioCare Please update the status of refund for service ID 300580240960 Device was picked up on 21st Feb.

  • bindassharsh Harsh Bawari (@bindassharsh) reported

    @JioCare my internet sucks..its been like 3-4 months since i am facing slow internet and disconnection issues. No one at cc responds. My broadband no : 1179605829. Either take it or repair. I’ll move to airtel otherwise.

  • sanwat Kroenke out ⌛ (@sanwat) reported

    @JioCare I am getting to know from last 3 days how many times same lie can be said in diff words. There is not a single ticket open and your team is working on my issue? Without any ticket?

  • ZeeshaaanNazir Zeeshan Nazir (@ZeeshaaanNazir) reported

    Hey @JioCare , My Internet is down, line is cutoff but no one has come since 6 days . This is a pathetic service. I have two SR open for the same issue and yet no resolution on it @JioFiberVoice

  • arpitag1987 Arpit Agarwal (@arpitag1987) reported

    @JioCare No resolution given yet...

  • ManishC98579252 Manish Chhabra (@ManishC98579252) reported

    @reliancejio I did recharge in 2021 for 1 year plan and i need bill of that but I am not able to extract as it's been more than 6months and CC couldn't help ticket number-MR00010ZDZTP, could you please check and help

  • Khaufbaba1 Edit profile (@Khaufbaba1) reported

    @JioCare @reliancejio need some help

  • bikram2955 Bikram singh (@bikram2955) reported

    @JioCare very poor service in my area ... There is network available in my village for jio but very poor service . In my village most of people are using jio..@reliancejio #poor_network ... village -ambadih,post -kheshkari District -giridih, ps -suriya jharkhand 825320

  • manavkohli63 Manav Kohli (@manavkohli63) reported

    @JioCare I just DM’d you. I expect a quick resolution since JIO has miserably failed in providing good service to us. All what you guys do is give false hopes.

  • realityudh Dogra Clan (@realityudh) reported

    @reliancejio There is something issue that is going on with reliance jio fiber team in Udhampur (J&K) (Pin code 182101) as after laying all the wires/cables of jio fiber they are unable to provide connections to the users and delaying it every 10 days. @flameoftruth

  • UppalAkriti Akriti uppal (@UppalAkriti) reported

    @JioCare @reliancejio @JioFiberVoice i have recharge for jio fiber plan yesterday but mistakenly i recharged for the low speed pack. Now I am having an trouble in accessing various sites due to low speed of internet. Is their any way i can upgrade my plan to high speed pack?

  • taroonray Taroon Ray (@taroonray) reported

    @JioCare @reliancejio How can you not have options to let customers switch from Jio Fiber Postpaid to Prepaid? If someone opts for the Jio Fiber LDP, you guys force the customer to take Postpaid and later there is no such option to switch to Prepaid. Please care to reply.

  • MOHITMAHESHWAR9 MOHIT MAHESHWARI (@MOHITMAHESHWAR9) reported

    @airtelindia I need to change my internet provider from @JioCare . I have raised the request but no one came up .. Can you please help to get the installation faster?

  • skr_dubai Saurav 🇮🇳 (@skr_dubai) reported

    @JioCare Sorry I can't provide contact no. Matter already been told improve network coverage/ internet service immediately. Everyone facing the same issue but nobody looking into this

  • sachinshubh4 SACHIN_SURYANSH (@sachinshubh4) reported

    @JioCare Dear,i have send you already address and my contact no. But your team is doing time pass .check again inbox and solve problems

  • anandsahu42 Anand Sahu (@anandsahu42) reported

    @JioCare From last 2 days i have been complaining for my jio fibre service related issue they give me a slot for engineer visit but no response from jio. Very upset