Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 27: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kanpur, Chhindwāra, Lucknow, Kolkata, Chennai, Thiruvananthapuram, New Delhi, Bhopal, Āsansol, Kallakkurichchi, Mumbai, Pune, Mohali, Patna, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Internet | 44 minutes ago |
|
Kanpur
|
Internet | 44 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Lucknow
|
Internet | 1 hour ago |
|
Chhindwāra
|
Total Blackout | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raval Update (@ravalupdate) reported@JioCare Just one cable has reportedly broken, causing internet service to remain down in Raval for 28+ hours. Is it really taking this long to fix a single cable? 📞 JioFiber: +91 2891 356000 Please resolve this urgently. #JioFiber #Jio #InternetDown
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "15 days of absolute drama. @reliancejio technicians sold me a bogus plan and refused to set up my own extender. No apology for the staff's abusive behavior. Pathetic service! @JioCare #WorstCustomerService"
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cover365 (@cover365) reported@JioCare we are out of Internet for 3 days, raised the request but allocated service person saying that its not our area,talk to customer care...what is this non sense? Request ID: SR00003F20MN #JiOfiber
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Zitin (@TheGvs0) reported@reliancejio No internet in jiofibre since last 10 hours. This is a repeated issue. Why are you so dull. Totally destroyed the reliance brand
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Harsha (@vardharsha) reported@JioCare that is the whole issue....since yesterday about 4-5 technicians have changed and the timing too....but no one has turned up or tried fixing the damn thing
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Utkarsh Taparia (@utkarsh155) reported@JioCare Actively addressing this issue since last Friday. Your technicians don't pick up calls, they are scheduled to visit at 5:30 PM but they don't show up and switch off their phones. This is actively addressing. Well done! #pathetic #jio
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Sachin Goyal (@sachingoyal) reported@JioCare @reliancejio JioFiber down since 23 Aug. SR SR00003EW9FJ raised 24 Aug, rescheduled ~10 times & even closed once. No technician visit/call despite repeated follow-ups. Still no internet! NCH Docket: 10024345. Is this how Jio treats its customers?
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare I want to see my ticket reopened. Why did you close the ticket. When I have never asked for the closure of the ticket. The issue from the time I have taken the connect ie.e from 1 month. Reopen my tickets. Need FTTH con in Eden Garden Society, AirFiber is a flop.
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Surendra kumar Sahu (@SurendraKsahu) reported@JioCare You are addressing the wrong issue. I am NOT asking for a rent rebate. My complaint is about 3 missed installation commitments, including confirmed slots that were not honoured, and no prior communication from Jio. (1/2)
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truth_is_ powerful (@certified22114) reported@JioCare Its been 4 days now. And no one is giving a damn in jio fiber
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Chaitanya Kaul (@ChaitanyaKaul2) reported@reliancejio I have been trying to get my esim profile back since a month. After repeatedly contacting you through email sharing all the valid documents, still no one is able to help me out. I'm unable to access my bank accounts as well.
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Swa🇮🇳desh (@swadesh93) reported@JioCare I can understand Suraj, But the day passed I am without internet. Also I am not able to see any escalation Service request number on My Jio App
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Dr Rohan (@rohanrangdal99) reportedShame on you @reliancejio @JioCare continuosly I'm complaining about my network issue since from 3 days but no improvement
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Ibrahim Pardesi 🇮🇳 (@ibro_hp) reported@reliancejio I recently ported my number from Vi to Jio due to unexpectedly high bills. However, Vi is still asking me to pay a bill even after porting out, and the amount doesn’t seem to reflect my actual usage. Please look into this matter and help me resolve this. @JioCare
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Saujanya Chaudhary (@SaujanyaChaudh4) reported@Ruchi1764508 @reliancejio @JioCare Same issues at my end as well. My issue is with Jio Fiber
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Aarohi Singh🇮🇳 (@Iamaarohi) reported@JioCare You all are asking me to again purchase a new plan.. what kind of support or help is this?
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Ajay Singh ✨ (@realajays) reported@airtelindia @Airtel_Presence @JioCare I've a unlimited plan in my Phone with no network... 🛜
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Mr. India (@Bharatkainsan) reported@JioCare Once again there is no network.
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Nn C (@NnC11592038) reported@JioCare I sometimes receive the missed-call SMS several hours later. This has been a long-standing network issue affecting multiple Jio users across our village, not just my phone or SIM. I have already confirmed that the same phone and SIM work normally in Sikar city.
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Mr. Nagpurkar (@Mr_Nagpurkar) reported@JioCare @reliancejio I had purchased a new Jio SIM, but I’m receiving repeated calls from loan/recovery agents looking for the previous user of this number. I have no connection with that person. Please help stop these calls or provide a solution @TRAI
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Kishan Ahir | Influencer (@ikisanp) reportedIt is August 27 and @JioCare failed even THEIR OWN committed deadline! First missed my Aug 25 availability, now failed their own Aug 27 date with zero action on the ground. Total incompetence. Close this dead connection and issue my full REFUND right now! @reliancejio @TRAI
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KaushikPatel (@KaushikHarji) reportedOne of the worst services @reliancejio provides. Whenever i recharge every month most of the days it buffer even after having 5g network. Your helpline service is worst then your network. Paying for service not getting is not what customers has paid for, @JioCare
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Jai Marcos (@sujaku012) reported@JioCare @JioCare You are pathetic, I have already given details and complaint number. You are an idiot service
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Nn C (@NnC11592038) reported@JioCare Please stop limiting the support to repeated settings checks and conversations. This appears to be a local network/tower-related issue. Please send your technical/network team to physically inspect the site, check signal strength, coverage, capacity and the tower/network
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uDiT (@UditNarayanUdi1) reported“The @airtelindia network is very slow. Compared to other networks, I’m not satisfied with the service, so I’m planning to port my SIM to another network.” @reliancejio
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Shivakumar (@Skumar_654) reported@JioCare Idiots I already sent all details on Friday 21-08-2026. Check your DM idiots. Solve problems not ask again and again. Are You sleeping. Lazyfellows check dm I sent all the details on Friday only. Idiots
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ಚಂದ್ರು ಎಂ ಎಲ್ (@Chandruml28) reported@JioCare Who gave permission to cancel......who will give my 26 days of waiting.....shame on your service.....
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Bablu Modi (@bablumodi2019) reported@reliancejio Bye-bye, @reliancejio 👋 7 years of trust ends today. 23 days, ₹2,200 stuck, no JioFiber Max installation, and false promises from your team. Bad Network. Bad Service. Bad Team. Goodbye, Jio. 👋
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shau 🚩 जय श्री राम 🚩 (@shau439246) reported@reliancejio My mobile internet has been extremely poor in this area for the past 2–3 months. The network is barely usable and I am unable to use the internet properly. Please check the network coverage and resolve this issue as soon as possible.
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Praduman Yadav (@pkypraduman) reported@JioCare Extremely poor internet speed despite Jio tower being barely 300 metres away. This issue has been persisting for the last few months. Multiple complaints have been made, but no effective action has been taken.