Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Chhindwāra, Mumbai, Patna, Lucknow, Cochin, Bengaluru, Pālghar, Pune, Sītāmarhi, Bhopal, Jalandhar, Hyderabad, Raebareli, and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 11 minutes ago |
|
Chhindwāra
|
Wi-fi | 23 minutes ago |
|
Mumbai
|
Internet | 39 minutes ago |
|
Patna
|
Wi-fi | 51 minutes ago |
|
Lucknow
|
Internet | 56 minutes ago |
|
Cochin
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar Gupta (@AmitKuGu) reported@airtelindia @TRAI Extremely disappointed. My Wi-Fi issue (Ref: 11032003992) is unresolved for 7+ days despite multiple follow-ups and escalation. No technician, no communication, no accountability. After 15 years with Airtel, I'm ready to move all services. @reliancejio?
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Bimalmahakul3 (@Bimalmahakul3) reportedWhy my 5G network is being cut off despite living in a Full 5g coverage area? @JioCare @reliancejio @TRAI
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Dr. Shiv_Kumar (@Dr_Shiv_kumar_) reported@ShivRao395844 @reliancejio I feel that’s true now, @airtelindia sucks.
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desi style (@vedtiwari18) reported@JioCare extreamly wahiyad service... Your technician called and refused to visit after 6 PM. Then why offer appointment slots if technicians won't honor them? Customers are not sitting idle waiting indefinitely. This service has become a complete joke.
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Arya (@nanii_4005) reported. @reliancejio @JioCare My Jio SIM is showing "Emergency Calls Only" and "No Service" on my Redmi Note 11. I am unable to make calls or use mobile data since 1 Hour Please help resolve this issue. #Jio
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Jignesh Jani (@jdjani12) reportedFluctuating network in rajkot @JioCare
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nick (@Nick_N_Shah) reported@JioCare Is there anyone who can pls help me with SR000037QIWB latest update from yesterday? Ishveen/priyanka/Vikita Or anyone who can help me genuinely to resolve issue?
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Pratik (@YoursPratik_) reportedCharging premium postpaid prices + 18% GST for Priority Postpaid is a total joke @airtelindia. The network is completely unusable,yet you advertise VIP speeds? Absolute marketing gimmick. Fix your network or I’m porting out to @reliancejio @Airtel_Presence #Airtel #ConsumerCourt
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Shameer Peruvaje (@PvjShameer) reportedWe have been facing severe 4G network issues in Bettatharu-Pallathadka for over a year now. We have filed numerous complaints, but the problem remains unresolved. Please fix this connectivity issue immediately. @reliancejio
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Being BIHAR (@being_biharx) reportedWorld's worst network and support team is of JIO @JioCare They are not able to solve network issue from almost 1 years and daily told that after 15 days issue will Restore Location pincode: 803101 @reliancejio @
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kadapachaithanya (@kadapachaithan2) reported@reliancejio Hey you guys dont want to give my refund how many days i gave you all details you asked how much time you need . Took number for contact not called waste team worst service sorry scammers
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Shashikant kumawat (@Shashi__13_) reported@JioCare Hello @JioCare, I have not received a proper response from your team regarding my issue. Could you please provide a clear update on the current status and the expected resolution timeline?
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Pashupatinath (@Pashupatinath7) reported@JioCare I am not getting help that is the main problem. Just because of your delay in installation by 9 days my salary got deducted, I requested for compensation of Rs. 13500.00. Can you or anyone afford 9 days salary deduction due to other's fault? Very bad service by Jio.
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S S Ranjan (@SSRanjan17) reported@JioCare @reliancejio Owing to persistent service disruptions, failure to provide a lasting solution, and an ineffective grievance redressal system, I demand immediate disconnection of my JioFiber connection no. 011-35560382 and refund of the advance amount paid. #nikammaJioFiber
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Debayan Das (@debayanBolchi) reported@JioCare This is not a solution. I need escalation. Tried to connect area office. Nobody is responding. They are promising everyday and I Keep waiting…how long?
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Ram Gopal. A (@ramgopal_says) reported@reliancejio @JioCare This is completely unacceptable for a critical home internet service. Can someone urgently explain: 1. Why was the engineer visit put on hold without informing me? 2. Why am I being asked to wait several more days for a resolution?
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Akash Malvi (@akashmalvi91) reportedHi Jio Care, At the Jio Store (Store No. 8730) near Mandakini, Kolar Road, Bhopal – 462042, there has been no executive available to assist with converting a normal SIM to an eSIM for the last 1.5 years. Kindly look into this issue and provide support. @JioCare @reliancejio
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Bhaichara2019 (@bhaichara2019) reported@reliancejio @JioCare I am facing a hell of a challenge in getting my broadband refund which was cancelled on 22nd May with refund message confirmation. Despite all this I haven't received it. Customer care is not supporting & local representative are not responding. Pls help me.
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desi style (@vedtiwari18) reported@JioCare Screenshot is already attached. If anyone reviews it, the executive name,date, time, and interaction details are clearly visible. Why am I being asked for the same information again? Repeatedly requesting details that have already been shared only adds to the frustration. #worst
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Adv. Apoorv dubey (@apoorvduvey) reported@JioCare No technician come today for my resolution
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Nitin Powar (@NitinPo40129133) reported@JioCare @reliancejio I am tired of complaints and tweets. My issue is still unresolved. As a customer, this problem is putting my job at risk. If I face any professional or financial loss due to this unresolved issue, Jio should be held accountable. SR: SR000035FGTX
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Aditya Shah (@AdityaShah0912) reported@JioCare is down 3 days a week without fail withina week of taking their fiber connection. Today same thing happened since morning. When engineer visited, I chose to accompany him to their box. Shockingly in their 16 ports box they had 19 active connections and my cable was hanging without being connected. What kinda scam these guys are running at Mira Road 401107 pin code is - They have issued more connection than the capacity, not adding or upgrading their switch/box but simply remove 3 connections from the box wait for 2 days then remove other connection when they complain plug it back and remove other 3 connections. Refer the image.
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Suryaraj (@Suryaraj_T) reported@JioCare @JioCare Sent the details in DM. Please atleast consider this and provide a solution instead of default template responses which I am getting for the past 2 days.
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satrajit sen (@satrajits) reported@JioCare Suraj they cant take care of anything as the issue is that of bandwith choking which creates this problem especially during peak evening hours . So u have to solve that which i am sure is not doable
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PKSWAGG (@pksagg) reported@JioCare I expect an immediate update and resolution. @JioCare #JioFiber #JioCare #CustomerSupport
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Jitu જય જય ગરવી ગુજરાત (@Jitendr48510160) reported@JioCare, @reliancejio, @JioVadodara Sir, Today 11.00am at clock to till time Jio Air fiber signals not come in Setup box red 🔴 light blinking....... Some time issue come Jio customer care call not rechable Alreday bill regularly payed so why issue will come Please resolve iasue immidiatly Location Kesar 45 Kapurai Vadodara Gujarat
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Indar M Rajaani (@vintagedperfect) reported@JioCare Get lost You must learn what is customer service Which fools has employed you who does not know what is customer service
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DHAYALARAJAN SELVAM (தயாளராஜன் செல்வம்) (@DhayalaRajan) reportedDear Jio Customer Care Team, I am writing to raise a complaint regarding an incorrect payment status notification received for my JioFiber connection. JioFiber Number: 4551359375 @reliancejio @RelianceJioCare
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Savan Mehta (@Saone_Mehta) reported@JioCare @reliancejio Extremely poor internet connectivity in my area. Raised complaint so they told to wait fkr 3-4 months. Then what should I do for internet during this period?
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RAJESHVEER MAURYA (@mauryarajeshve2) reported@JioCare Five days since I lodged a complaint regarding my internet service. Despite repeated assurances and rescheduled appointments through SMS, the issue remains unresolved.Customers should not suffer due to technician availability issues. Kindly provide immediate support and restore