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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 12: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, New Delhi, Pune, Varanasi, Chhindwāra, Ludhiāna, Ahmedabad, Raipur, Indore, Panaji, Bhopal, Ujjain, Bhavnagar, Vadodara, and Gwalior.

CityProblem TypeReport Time
Pune Internet 3 minutes ago
Mumbai Internet 35 minutes ago
Mumbai Internet 45 minutes ago
New Delhi Internet 1 hour ago
Pune Wi-fi 1 hour ago
Varanasi E-mail 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • IamRohanSikdar
    Rohan Sikdar (@IamRohanSikdar) reported

    @JioCare Despite this, the app still asks me to purchase a subscription whenever I try to watch any premium content. It appears there is an issue with the activation or linking of my complimentary subscription.

  • AltafKhan1121
    Altaf Khan (@AltafKhan1121) reported

    Now again... i have messaged you. But you dont give any solution. I have also mentioned my adress to. Chedk dm @reliancejio @JioCare

  • Rishav_Jha_
    Rishav Kumar Jha (@Rishav_Jha_) reported

    @JioCare @RelianceJio Order NO0001EC0EV0 - Installation 5 July, promises broken since then. Waterproof **** missing (deadline 8 July). Speed crashed 26.5 Mbps to 2.74 Mbps. Technician unavailable. Demanding FULL REFUND of Rs 2221.46 within 48 hours or escalating to Consumer Court

  • insane_9970
    Finding soulmate (@insane_9970) reported

    @JioFinance1 @reliancejio I accidentally blocked my Jio Debit Card by mistake. Kindly help me unlock/reactivate it at the earliest. Please let me know the required steps. Thank you. #CustomerSupport

  • spiro14831548
    spunky 🐈 (@spiro14831548) reported

    @JioCare Look from 5h July your service is distributingly unreliable , it's so much disconnection that getting online during day is just delusional. Having said that don't come with standard excuses od rebooting router, just depute a service engineer and save your face .

  • badke_bhaiya307
    बड़के भैया (@badke_bhaiya307) reported

    @JioCare Ok then. Tell me exact time or date when you'll be able to deliver the internet resolution? Or I am just paying the bill to get nothing in return. Why should I pay for 0 service for 4 days?

  • BhattBhuban
    Bhuban Bhatt (@BhattBhuban) reported

    @_MukeshAmbani @reliancejio I got message temporarily issue what a fun last seven days ever day 5-12 hours outage is going on today also 3 hours gone no restoration and calling customer it says switch on off your router wait 30 minutes there is no issues you are making nice joke

  • IamVishnu_Singh
    THESingh (I ❤️Mahadev) (@IamVishnu_Singh) reported

    @JioCare My Jio Fiber has been down since this morning in Mumbai. Engineer visit slotted for 14th July — that’s over 60 hours of blackout! In 2026, when connectivity is oxygen for work, business & emergencies, this kind of TAT is completely unacceptable. Mumbai deserves better. Never faced this before. Fix it urgently or explain the delay! #JioFiberDown #Mumbai @reliancejio @jio_fiber

  • bhushanbansal14
    Bhushan Bansal (@bhushanbansal14) reported

    @JioCare In case it will not be resolved in next one hour will file a complaint with National Consumer Helpline (NCH) for Deficiency of Service and False Commits. Looking forward to hear from you @JioCare

  • muralikumar99
    murali kumar (@muralikumar99) reported

    Hi @JioCare and @reliancejio , Internet not working from morning. Complaint registered and engineer visit slot allocated 3-4pm. It's almost 5pm nobody came. In my prv SP(ACT) any internet issue resolved in 1hr. In JIO Engineers also not picking the call SR N0-SR00003B117X

  • skyfit_tv
    アカーシュ・ヴェルマ (@skyfit_tv) reported

    @JioCare @JioCare Every reply from your team is the same copy-paste message. I’ve already shared all the details. Please fix the network instead of asking for the same information again and again.

  • MukundBiwalkar
    Mukund Biwalkar (@MukundBiwalkar) reported

    @JioCare @reliancejio @reliancegroup Disgusted with Jio Fibre service. Over 48 hours outage and shameless support staff not even answering to complaints and updating on current status of reconnection. Completely stranded on work and personal front

  • CapriDeep
    Dipesh Sultania 🇮🇳 (@CapriDeep) reported

    @JioCare @reliancejio my internet is disrupted as UPPCL has removed an electric pole. Please help with the restoration ofthe services on priority

  • NDParker143
    Naresh Priyadarshi (@NDParker143) reported

    Where is my order @JioMart @JioMart_Support @reliancejio your app says 'arriving at 3.25 pm' under ur Quick service. it is already 4.25 pm.

  • IamRohanSikdar
    Rohan Sikdar (@IamRohanSikdar) reported

    @JioCare @reliancejio @JioCare Please stop sending copy-paste responses and have a human support executive review my case.If my ₹899 recharge includes JioHotstar,why am I being asked to buy another subscription? Kindly investigate and provide a proper resolution instead of repeating the same message

  • DrSangeetaaM
    Dr Sangeeta Mehra 🇮🇳 (@DrSangeetaaM) reported

    @JioCare no network. This I'm. Sending after connecting to a friend's wi-fi.

  • DebAxom
    Deb Axom (@DebAxom) reported

    @dtac You don't need to apologise. I'm praising you. I am cursing @reliancejio @JioCare . DTAC service was very good. I will use DTAC again when I visit Thailand again.

  • RAHUL82588918
    RAHUL KUMAR (@RAHUL82588918) reported

    Today is my 1st day of recharge to jio network.... Even after sometime many complaint about bad network internet in my location,they weren't interested to resolve the issue.beside that I am recharging it for my mom & dad where shall I go,do I switch to Airtel @reliancejio

  • __Shashank__007
    Shashank Bharadwaj S (@__Shashank__007) reported

    @JioCare How much do you guys lie... When the jio fiber number is clearly visible in the photo attached... What kind of an service is this... @JioCare @reliancejio

  • badke_bhaiya307
    बड़के भैया (@badke_bhaiya307) reported

    @JioCare Are you illiterate? I am complaining since last 3 days. You are not providing any resolution and now now saying no complaint since last 30 days?

  • ssr202504
    SSR (@ssr202504) reported

    @JioCare SR00002MJE5M was raised with time slot 7 to 8 pm for Service Engineer visit. Neither any confirmation nor any reschedule message. If your man is not available its the Service agency's duty to inform Customer lest he waits endlessly. Asking time slot is just eyewash.

  • sreeharismenon
    Sreehari S Menon (@sreeharismenon) reported

    @reliancejio @JioCare I still cant imagine that JIo which is a Reliance brand has such a useless customer service where customers finds nothing but disappointment. I have been seeking a refund for a transfer which was misled by your team. Fix you CS Team before expanding

  • akhilteja099
    Kolluru Akhil Teja (@akhilteja099) reported

    @JioCare @reliancejio Facing internet issue from yesterday evening. Raised ticket and no one is responding when calling to the number from jio app. Please help from tomorrow we need to start office work. SR00003AZAW9 +914031526641 Jio fiber number

  • nageshwarnath89
    kenxoTom (@nageshwarnath89) reported

    @JioCare My Internet is not working since 5th July and I have raised multiple complaints. The request SR0002MBYGO was closed without any resolution and I had to raise new Request ID: SR00003AWJ9R. Still no resolution. This is so frustrating, last month also it happened. I am.paying bills

  • AdityaCh6634
    Aditya (@AdityaCh6634) reported

    @JioCare The network in my area has been unusable for the last 5 days. Internet is extremely slow, and even basic apps and websites fail to load. Please investigate the local network and restore service urgently. #Jio #SlowSpeed @trai @dot_india

  • Rohit27365076
    Rohit Devatwal (@Rohit27365076) reported

    @JioCare no jiofiber internet service since morning and no one call atten helpline number😡😡😡😡😡

  • ashishprshr
    Ashish Prashar (@ashishprshr) reported

    Hi, My Jiofibre connectivity is down for last 3 days. Your team is scheduling appointment and then rescheduling it on their own without consulting me. And then never showing up on the rescheduled time also. I want a resolution or I am switching to other network. @JioCare

  • Balaji79651412
    Balaji (@Balaji79651412) reported

    @reliancejio @JioCare We are facing a temporary service interruption in your area since 10-07-2026 04:56 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 4435692456 may be affected. We expect this to get resolved by 10-07-2026 08:56 PM

  • VIRENINFRA
    Virendra Pandey 🙏 (@VIRENINFRA) reported

    @reliancejio @JioCare is there any issue with the #network ? There is no #mobile_signal in prabhat colony santacruz east area since last almost two hours please check and rectify @jagograhakjago

  • rosan_biswajit
    Biswajit Biswal 🇮🇳 (@rosan_biswajit) reported

    @JioCare Hey solve my issue i already send my query on DM