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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 27: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolhāpur, Guwahati, Bhubaneshwar, Bengaluru, Jabalpur, Bhopal, Pune, Shillong, Chhindwāra, Kolkata, Mumbai, Dimāpur, New Delhi, Aurangabad, and Ahmedabad.

CityProblem TypeReport Time
Kolhāpur Internet 38 minutes ago
Guwahati Internet 2 hours ago
Bhubaneshwar Total Blackout 4 hours ago
Bengaluru Internet 10 hours ago
Jabalpur E-mail 11 hours ago
Bhopal Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • collamba
    COLONEL LAMBA(one man army ) (@collamba) reported

    @JioCare Shown to your centre He recharged data But still Wi-Fi Jio is never functions outside. Mobile functional in house on Bsnl wifi Mob 7988869447 Fully waste of data recharged amount

  • mehul115
    Mehul Patel (@mehul115) reported

    (4/6) @JioCare I’m paying for a service that is not being delivered at all. This has severely impacted my work and daily routine. Request Id: SR000036H781

  • Mahadi1_hasan
    Md Mahadi Hasan (@Mahadi1_hasan) reported

    Agreed @reliancejio @JioCare i wish you people put efforts like those annoying calls i get after every other day of not recharging phone(thats coz i have recharged my fiber poor internet anyway. you people should stop making those spam calls for recharging

  • RishiSi51483988
    Rishi Singh (@RishiSi51483988) reported

    No technician visit no proper response, and the technician number is unreachable. Customer support and even senior executives keep repeating the same scripted lines without taking any actual action. 4 days without internet for a paid service and still noaccountability @JioCare

  • Gunjan_2706
    Gunjan Mehta (@Gunjan_2706) reported

    @JioCare There is no need to send an engineer to my home Just fix it with those idiots working at @SonyLIV

  • Mohandosstk
    Mohandoss T Kalathil (@Mohandosstk) reported

    @JioCare The engineers also don't bring proper equipment to check the fault and simply blame the voice service to be defunct. Running a diagnosis is not a big issue, which I even do myself. I need a resolution. Even the modem can be replaced and tried...but they don't do it.

  • SabyasachiHasa1
    Sabyasachi Hasan (@SabyasachiHasa1) reported

    @UTinCourt @UnscriptedBeing Hi wanna to file a case in Calcutta High court against @reliancejio . Could you please help me?

  • rakeshpanwar10
    राकेश (@rakeshpanwar10) reported

    @JioCare Aaj ki date me sabse worst wifi #Jio ki hai jo daily 5-6 hours ki service intruption hoti hi hai.

  • Pavan39976111
    Pavan (@Pavan39976111) reported

    Even after visiting your Doddaballapur-561203 office today and getting assurance of feasibility check visit within 2 hours, nobody bothered to respond. Customers are not fools to keep chasing your team for basic service. Completely frustrated and disappointed. @jiocare @JioFibre

  • KothiyaRohit
    _Rohit_Kothiya_ (@KothiyaRohit) reported

    @JioCare No network for 2 days and complaint still unresolved.Request keeps getting rescheduled and even put on hold without visiting my home.Field executive asked me to close my connection and also told me to take permissionfor wire routing under my society.disappointing support

  • iamSunderReddy
    Sunder Reddy (@iamSunderReddy) reported

    @JioCare @jio_fiber I’ve lost my number linked to jio Fiber and I’m unable to login in to my jio with the alternate number. It is asking for OTP sent to lost number! If the number is not with me how can o enter OTP?

  • Sathish69604345
    Sathish devadiga (@Sathish69604345) reported

    Charged ₹2254 for a ₹888 Jio AirFiber plan 😡 No proper bill explanation, no support response—only SMS/email payment pressure. Fix this billing issue ASAP. @JioCare @reliancejio @TRAI

  • Samlamgomsing
    Trump Sam (@Samlamgomsing) reported

    It's really frustrating to pay someone for no proper service. @JioCare @reliancejio it's being 3 straight consecutive days without network connection. Please fix it as most urgent case.

  • picholiya_rahul
    RAHUL Jain (@picholiya_rahul) reported

    @JioCare having network issue especially when in 5g at my home location and office

  • birendra_11
    Birendra (@birendra_11) reported

    @JioCare @JioCare Your team is working since last 4 days, yet I haven't got the connection. Kindly cancel my order.

  • bhavesh0007
    Bhavesh Mehta (@bhavesh0007) reported

    @reliancejio @gujarat_titans @GoogleIndia Bakwas service from jio. Today jio is not working. Calling customer care while talking it automatically goes to Ivr with thanks for calling without providing any solution. Called many times but no solution #jio #ipl #hotstar

  • rajsatya87
    satyaparkash (@rajsatya87) reported

    @JioCare @reliancejio. Since 29-Apr-2026, I have raised multiple complaints but my Jio Set Top Box issue is still unresolved and JioJoin has not worked since installation. SR: SR000034O5TH Senior Complaint: SR000035S9XT Still receiving bills despite incomplete service.

  • akshat__sharda
    Akshat Sharda (@akshat__sharda) reported

    Facing continuous issues with my JioFiber broadband connection. Internet has been down and there’s no proper resolution yet. Extremely frustrating while working from home. Requesting urgent support from @JioCare @reliancejio to resolve this ASAP. #JioFiber #JioDown

  • Igoyalsanchit
    Sanchit Goyal🇮🇳 (@Igoyalsanchit) reported

    @JioCare @reliancejio @JioCare you even not reverting me on this platform also you guess are disgusting. I have a very bad experience. With the Jio Airfiber services.

  • sid4u74
    sandeep shah (@sid4u74) reported

    @reliancejio @DoT_India this entire month I'm facing the slowness issue, and after 14 may continuously I'm forwarding my problem via email to jiocare and to the appellate but no response still rcvd only IVR that we are wrong on urgent area took my Bill but still watng 4 srvce

  • Igoyalsanchit
    Sanchit Goyal🇮🇳 (@Igoyalsanchit) reported

    @JioCare @JioCare @reliancejio what should I do for your regret I am suffering from this issue from last month and your team is not giving any support on it.

  • JhanduTweet
    Dr. Jhatka (@JhanduTweet) reported

    @JioCare Again it's happened. Yesterday evening 7:40 PM it stopped working as there is no network. I think again it will start working nearly 8:00 AM as it was working from last 15 days.

  • singh_dashrath
    Dashrath Singh (@singh_dashrath) reported

    What kind of services are being provided...? Even unable to talk to care...???? Facing multiple issues but unable to escalate on My Jio App or get hai service request number @JioCare @reliancejio

  • kash_nasir
    Mohammad Nasir (@kash_nasir) reported

    @reliancejio @RCBTweets Building an empire by looting customers is not business. Data disappears without usage, recharge works only for payment but not for service, and support stays silent. People are paying for internet, not for frustration and fake balances.

  • krishnakanth312
    Krishnakanth Sharma (@krishnakanth312) reported

    @JioCare I am facing severe internet connectivity issues with my Jioairfiber at Mallampet locality Hyderabad since yesterday. Request you to resolve asap, there is no service request option found on the app, every time I try there an automated message your airfiber impacted

  • AshwinElangovan
    Ashwin Kumar (@AshwinElangovan) reported

    @Dinesh_Kush001 @JioCare @reliancejio They have 3 hour window to cancel

  • verma40seema
    Surekha Verma (@verma40seema) reported

    @salahudin170116 @JioCare They disconnect the network immediately if the monthly payment is delayed even by a single day. Why are there so many power cuts from their side

  • DevPlacement
    Dev Placement ® देव प्लेसमेंट (@DevPlacement) reported

    @singh_dashrath @JioCare @reliancejio Brother no help

  • DVD_55
    The Deliberator (@DVD_55) reported

    @YlJoshi @reliancejio Yes. It's down in Chakur, Latur district too.

  • MaheshGanbote
    Mahesh LaxmanGanbote (@MaheshGanbote) reported

    @JioCare complaint so many times no resolution about 5 G network for last 6 month atleast your call representative Sheetal not giving proper solution call from 02231076688 please esaclate this complaint to senior level person un satisfied response from sheetal