Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 27: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Vadodara, Hyderabad, Delhi, Chandigarh, Pune, Bhopal, Chhindwāra, Kolkata, New Delhi, Bhubaneshwar, Ahmedabad, Shiliguri, Lucknow, Guwahati, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Internet | 15 minutes ago |
|
Hyderabad
|
Internet | 15 minutes ago |
|
Vadodara
|
Internet | 19 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Chandigarh
|
TV | 2 hours ago |
|
Pune
|
Phone | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hritik Sachan (@sachanritik1) reported@JioCare I have tried everything rescheduling etc. Same thing. No one came to fix it. @JioCare
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Ghrita Sreegiri (@Sreeghrita) reported@ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍
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Chirag M Soni (@Killer_Pro_69) reported@JioCare Hey I Visit Nearer Local store to Port Sim but it issue problem of Fingerprint Biometric
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Siddharth M Tripathi (@msidheart) reportedAnothr day without intrnt. Cust care nt contactble. Ground staff rude n refuses to come as per availability. Says he comes 4m Thane. Seawood staff nt there. DM replies useless. Shud tag Ambanis. Local srvc providr is betr @JioCare @jio_fiber #fraud #poorservice #poorcustomercare
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Debayan Das (@debayanBolchi) reportedService Request No: SR00003AVTZZ Cancellation request done on 10th July and that’s closed on 11th July. Why the refund is not credited still now? I requested multiple times. Why @JioCare is harassing their customers and why there was no accountability? @_MukeshAmbani
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प्रारब्ध (@javeri_hiren) reported@JioCare engineers come checks aak is from where wire connection come we say we don't know He says I go and check and never comes back again....... @reliancejio
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare Just **** with your apology. How many times you will modify the technician visit timing. Who is that moron who assigns timing of 7pm -8pm. Bloody ******* . Your engineer is so rude that he never picks the call. Change the timing to 11 am - 12 pm.I don’t need your **** 💩 apology
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Alique Amlani (@AliqueAmlani) reported@JioCare what exactly am I paying for? I registered a complaint on 23rd July for constant internet disruptions. Since then, my complaint has been automatically cancelled twice, and the issue still hasn’t been resolved. This is beyond frustrating.
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Sunny Singhal (@sunnysinghal451) reported@JioCare @Arpan36266004 Engineer not visited 18 July to till now very poor service from jio
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Nishant Pandey (@Nishant_Banker) reported@JioCare Don’t blame the weather for poor service. There was only light rain yesterday and today — offices and schools were open, and roads were completely normal. I raised my complaint 3 days ago, once the rainfall had already become minimal. My internet has been down since 23 July.
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प्रेमेन्द्र यादव (@_Mr_Heathen) reported@JioCare I have shared every information you asked .. but there is no solution yet.
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Ashish Rai (@AshishR11931632) reported@JioCare @JioCare @RIL_Updates Yes i can see your template response but are you so shameful that you cant see the date from which it is pending ?? And that too its one of the many request that you keep opening and closing without resolution
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Raj Oswal (@RajOswal11) reported@JioCare @airtelindia Hi @JioCare Observing same issue today again. PLEASE fix this permanently..
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Ravi Mishra (@Ravimishra1008) reported@JioCare It's been 3 days jio fiber is not installed neither your employee Manvendra Pandey Emp Code 55139284 is responding to my calls who booked the Jio Fiber and took payment of 807 rs, nobody is there to tell exact date when will installation happen, Jio sucks.
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Shruti Agrawal (@agra58843) reported@JioCare It’s been 2 days now. The weekend is over, and I didn’t even contact you during that time because I expected the issue to be resolved. Today, when I turned on my laptop, the network is still not working properly and the internet speed is extremely slow.
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Nehul Jain (nj) (@nehuljain143) reported@_MukeshAmbani, @reliancejio @JioCare This is my adress :- R-13, Aros, life republic Building B, Jambi, Pune, Maharashtra, Very poor Network 🛜 connection, No signal, no call, no internet at my House. No Tower near by me, please check and solve the problem as soon as possible.
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Saikumar (@Saikuma20157831) reported@JioCare @jio_fiber The second resolved is not any other problem it is also pretending to the same one where they have cancelled stating iam rescheduling the visit where I was not aware but they themselves were doing it
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mrinmayee ranade (@MrinmayeeRanade) reported@JioCare You haven't scheduled any appointment even after 30 hours of me lodging the complaint
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Israel-Iran-war-news (@Israel_Iran_war) reported@PrtDns @JioCare Use Vodafone Idea. Strong network
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Narendra Gupta (@Narendragupt) reported@JioCare Hi mr sharath I want to talk there is a huge problem which is to be solved
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venkatesh (@justvenky98) reported@JioCare @airtelindia @TRAI jio charging customers without providing a service. They are not able fix the internet issues since many months and now jio expecting customer to pay bill and even not allowing to port the number to Airtel.
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Ronak Barot (@ronak_diu) reported@JioCare Dear @JioCare @reliancejio, this is not the first time. You ALWAYS do this. Last year, my home JioFiber connection was down for 1.5 months, and you had to extend my plan because of your poor service.but you did not
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pappu kumar (@PantomathKr) reported@JioCare Hi, I am experiencing severe network instability—browsing is painfully slow on all devices and the connection frequently drops. Green colour on router,not connected to any vpn.
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🇮🇳Amit Goel (@amitdgoel) reported@JioCare jio internet services are worst. Not working for the past few weeks. No one to attend to complaints and help. Pathetic customer support.
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Chandan verma (@chandanvermabal) reportedMy jio fiber not working at morning and also check proper all troubleshooting but same issue and jio care not resolved this so please log a complaint and resolved urgent Mo. No. 9044332725 @jio_fiber @JioCare
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Sudhakar Singh (@Sudhakarsng) reported@JioCare my programs are not running smoothly as they were doing. yesterday I have voice issue over internet. problem persists and you guys are only tweeting doing nothing for resolution.
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Nikhil Bansal (@nikcooolz) reported@dsaurabhsharma @JioCare Brother is your problem solved ?
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare Just **** with your apology. How many times you will modify the technician visit timing. Who is that moron who assigns timing of 7pm -8pm. Bloody ******* . Your engineer is so rude that he never picks the call. Change the timing to 11 am - 12 pm.I don’t need your **** 💩 apology
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Parmeshwar Devde. Income Tax dept. (@DevdeTax) reported@JioCare Please don't send scripted replies or ask me to wait again. Just send an engineer early tomorrow morning and resolve the issue. My #JioAirFiber has been down since Friday, despite multiple complaints and calls to customer care. Enough is enough. #Jio
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Rohit (@rohitpandeydas) reported@JioCare Your team called today claiming the network issue is FIXED. Total LIE! It's 9 PM and YouTube/Insta won't even load a single image. The Budhanichak tower is completely choked. Stop closing tickets with fake promises and actually UPGRADE the tower! @TRAI