Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Pālghāt, Bhopal, Mumbai, Pune, Hoshiārpur, Guwahati, Baikunthpur, Cochin, Mandi, Bengaluru, Dehra Dūn, Hyderabad, Nagpur, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 4 hours ago |
|
Pālghāt
|
Phone | 4 hours ago |
|
Bhopal
|
Total Blackout | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Pune
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin Solanki (@Jatin_AI) reportedI have been facing internet issues on daily basis, constantly receive messages like " We are currently experiencing temporary issues with JioAirFiber services in your area , either fix this or I will cancel my subscription. @JioCare , I might even switch to @airtelindia .
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Ramanathan Alagappan இராமநாதன் (@alramanathan) reported@reliancejio I ordered a Jio SIM on 19-Aug, submitted all the documents digitally and verified them through Aadhaar OTP. However still it shows document verification in progress. I should have walked into store and got a SIM, digital process @JioCare is not working effectively!
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Sunil (@Itsmesunil1232) reported@JioCare Great Speed to end your customer base Shows your customer centricity @reliance
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Parvinder Singh* (@saini_69) reported@reliancejio hi Internet is not working on my phone
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CommonSense (@ixCommon_Sense_) reported@JioCare @GoI_MeitY do you guys even ask for accountability or it's just facade, is govt doing something about customer satisfaction or it's just monopoly market where these giants are given freehand to loot the people.
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Muhammad Nouman (@noummaann) reported@JioCare there is absolutely zero network.
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Anirban Roy (@anirbanroy4) reported@JioCare @OfficialJioTV @_MukeshAmbani Nowadays Jio Service getting disaster. Today in 1 hour twice my internet line totally disconnected. Sir, please don't mind if u think now u not improve ur service & ignore ur subscriber than you are wrong. One day I will be alone.
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Ashish (@snatani_7) reportedHey @JioCare , facing network problem in jioairfiber at night since 3 days at around 7pm to 11 pm , i don't know what is happening solve this ,im doing every steps of restart etc .
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Harshal Mahajan (@MahajanHarshal0) reported@reliancejio @JioCare And please teach this assistant staff to maintain at least the dignity of Jio while being seen to be rude to older ones. It would affect Jio's quality. Location is : Dhule, Maharashtra.
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SabyaChachi (@MusclTwitch) reportedComplete conversation recorded with the area manager who says I will not be helpful as technical team is involved - and unable to get jio customer care online @reliancejio @JioCare Will have to file a complaint with respective authorities. **** service
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Imrannisar (@Imran34731005) reported@JioCare I have already provided you with the details in message. Kindly fix the internet connection.
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Gaurav Kant (@gkant14) reportedHello @JioCare @reliancejio facing internet issues on airfiber. Rased issue on tollfree. No call back yet, no engineer visit #jio #jiofiber
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Naveen Chary (@naveenchary_ts) reported@dolo_650mg @reliancejio Ethipoyindhi yavvaram already. Inthaku mundhu network strong unna places lo ipudu assal vastaledhu. Worst customer care support. Ticket raise chesthe dhikku diwana undadhu. Deshanni nashanam chesirru… before jio there were more options n more offers.
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sandeep patwari (@coolpatwari) reported@JioCare The issue has happened again now and it is repeated every week, please let me know a permanent solution to this
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Ranjan Jyoti Hazarika (@liberated855n5) reportedHello Jiofibre ,if your assigned engineer don't service after 6 pm why you show false service in jio app. @reliancejio jio fibre
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ashok (@lilendra) reportedwhen my plan is upto 23 August, whitout intimating me how can you suspend my service. Have you any answer Its better to switch the service to another operater. @JioCare
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rb (@rb5904) reported@reliancejio @JioCare 5g iphone postpaid internet speed .. worst .. location : RCMH+53H Hirana, Gujarat 4g only works with 0.5 mb/s download speed why i need to pay for 5g if you have no 5g network .,
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Abhishek Swain (@abhisekhswain7) reportedExtremely disappointed with @JioCare @reliancejio. I’m an existing customer trying to port 3 family members from Airtel to Jio. Been trying to reach customer support for 4 hours and tweeted multiple times. Zero response. Terrible onboarding experience from the start!
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Sajan Mathur (@MathurSajan) reported@JioCare Hi team I have your air fiber wifi connection in Bulandshahr UP PIN 203203 worst service which I pay for you . Going to disconnect wih you .
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Ashish (@snatani_7) reportedHey @JioCare , facing network problem at night since 3 days at around 7pm to 11 pm , i don't know what is happening solve this ,i have doing every steps of restart etc .
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The Political Pulse (@politicalbr3295) reportedJio users are experiencing the worst 5G speed ever, saala net hi nhi chalta inko bss paise badhane hai. It's a consequence of their sheer monopoly. @TRAI @JioCare @reliancejio
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Jaswant Kondur (@iJaswant1) reported@JioCare @reliancejio absolutely trash service. Ur engineer left yesterday telling he would fix the wifi , fiber was cut and said would be done in 30 mins, hasnt come yet, issue is persisting since 4 days, ur customer care wont speak.
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Piyush Ramraika, CFA (@piyushramraika) reported@JioCare @jio_fiber Again, a highly casual attitude from the side of the manager, Mr. Giriraj, who seems to be giving no ear to the customer’s complaint. It has now been around 1.5 days since I raised the complaint, its still not working, and nobody has visited my home.
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Lovesh Arora (@LoveshAror32545) reported@reliancejio @JioCare I want my number actually I was in out of country for two months when I came back number is not working
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Sharad Sharma (@click2sharad) reported@JioCare Jio fiber 1353169608 not working from 3 days after steps advised on WhatsApp chat, please attend that on PRIORITY otherwise disconnect connection and issue refund from date of interruption.
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Vishwanath Maddali (@vimaddali) reported@reliancejio I’ve been facing network issue from last 10 days. There’s no network signal and haven’t received any response from customer care yet. All the residents are facing the same issue and some customer care agents are asking to port to other carrier.
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Mayankbhimawat (@Mayankbhimawat1) reportedHello @reliancejio @JioCare I have done a RC of 550₹ for my number for which money has been deducted & deposited in myjio , after multiple call to call centre & pathetic service reply's ,they are not refunding my amount which was wrongly looted by you guys, how pathetic is your
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Uday Kumar Gupta (@UdayGupta81) reported@reliancejio @JioCare We are experiencing slow internet connectivity on 4G last 4-5 days. And 5G network not available inside the house. Should I shift to other telegram network ?
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Chiranjit Mahata (@Chiranjitm20) reported@reliancejio Kuch kaam ka nehi hai jio network , worst network
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Bipul Kumar (@BipulKumar8205) reportedAs soon as possible Resolved this problem Complaint id:- MR0001SE8YJX And Fixed this network 🛜 issue. @reliancejio @JioCare @reliancejio