Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Guwahati, Dehra Dūn, Bhubaneshwar, Mysore, Sūrat, Cochin, Delhi, Bengaluru, Chandigarh, Chhindwāra, Mumbai, Arang, Shimla, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 59 minutes ago |
|
Guwahati
|
Total Blackout | 4 hours ago |
|
Dehra Dūn
|
Wi-fi | 6 hours ago |
|
Bhubaneshwar
|
Internet | 8 hours ago |
|
Mysore
|
Internet | 9 hours ago |
|
Sūrat
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ankit chauhan (@IloveTroubles) reported@JioCare @JioCare pls check the attached thread,i have already attached snapshots of the number in both the thread and message.Pls do basic customer work. Need some response or raising it to linkedin now to the CTO
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sandeep bisht (@sandeep251280) reported@JioCare @reliancejio Plz check your pathetic service during jio fibre installation @ jodhpur
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reema patnaik (@rimspat) reported@reliancejio @JioCare such horrible services. First the delivery boy comes without helmet. Then cancels the order without informing. No helmet . No driving license. That's how you work!!! Disgusting. #jiomarttezpur #kiranthomas
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Jass (@Cryptofreshy) reported@JioCare I am currently living in abroad but my Jio number got deactivated because of no recharge and I contacted the customer care they told me about that I can reactivate my number by aug 2026 but I have to be present in India but I don't have any plan before August to go to
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Basant Bharunt (@BasantBharunt) reported@reliancejio experiencing one of the worst Network in the past few months in Diphu, Assam region……..kindly look into this matter seriously 🙏🙏
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Ansuman Behera (@dtechvu) reported@JioCare @reliancejio, facing extremely slow 4G spd in my village. Even webpages & YouTube barely open. Both Jio & Airtel towers are at similar distance from my home, yet Airtel gives much better 4G speed. Still no 5G here too. Recharge feels wasted. Plz fix this or I’ll port.
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Prashant (@sachdevaprasha) reported@JioCare I converted my Jio SIM to eSIM successfully, but there is no network showing on my phone even after activation. Please help resolve this issue urgently. #Jio #eSIM
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Lucky Sinha (@Luckyk19Raj) reported@JioCare They are also advising me to port my number to Airtel. If this issue is not resolved soon, I may also be forced to port my connection to another network provider.
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Abhishek Kumar (@Babuaanabhi) reported@jio_fiber @JioCare @reliancejio I had raised multiple complaint regarding of my jio fiber internet low speed ( Connection Number 6182318086) but resolution is nothing also complained in past but no any engineer has visited . Can Jio provide service and helping to fix it ????
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Bharat Panchal (@BMPANCHAL999) reported@JioCare I have complaint regarding last bill which showing too high outstanding as per plan and there is no option on myjio app to raise a complaint regarding bill and no option on toll free number to contact customer care executive. So where to complaint?
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Mukesh Sharma (@bantusmonty) reportedThank you @reliancejio @JioCare for the poor Jio AirFiber service. Internet was down from 3 May to 10 May. Complaint registered on day 1, but no engineer visited despite repeated follow-ups. Issue resolved only after I requested disconnection. Now even 199 call are disconnecting.
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Subhash Kumar (@Subhash_Xmart) reported@JioCare @reliancejio Address: Astam Devi. W/O Late Phuldeo Ray. Near Bajrang Bali Mandir. Village -Urwa. Post Office-Urwa. Police Station-Chakai. District-Jamui. Sta te-Bihar. Pin-811303 Name of OperatorReliance Jio Upgrade this site to 5G. There is a lot of problem in my area.
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Aakash Yadav (@Artist_Aakash_) reported@JioCare @JioCare I ported my no. from Vi to Jio expecting better network & internet service,but unfortunately the experience has become worse.Facing poor signal strength,frequent call drops & very slow internet speed in my area.Kindly look into this issue &improve the service urgently
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Venky (@Venky29788402) reported@JioCare So where is your support tram and what happened to your service request I haven’t received any call or any refund Its already 40 days + No response Worst support service @_MukeshAmbani @JioCare
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Arshdeep Khella (@ArshdeepKh38024) reportedUpdate: Officially registered complaint with DoT. Reg No: DOTEL/E/2026/0030643. @JioCare @Secretary_DoT fix the missing plans bug for ID 5870357475 immediately
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Anand (@i_amAnant) reported@JioCare very bad experience with your 5g network.. not working 5G even 2G network also ..now it’s time to convert Jio sim into other sim
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GOURAV SINGH RAJPUT (@GOURAVRAJPUT977) reported@reliancejio please help me my bank account jio payment bank not working
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Bishwadeb Dey (@bishwadebdey) reported@RelianceJio please improve service operations. Very frustrating to deal with Jio support @JioCare . No update, no resolution, just delay. #jiofiber
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Sachin Piliya (@SP72154) reported@JioCare My Jio service has been deactivated for the last 2 days. I have already emailed customer support for reactivation but have not received any response yet. I am currently residing in the UAE and may require remote verification support.Registered Number ending with 3114.
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gagandeep choudhary (@FLa0N) reported@JioCare It doesn't matter where I open myjio app and run diagnostic it will always show the same error "outage detected" at least remove this when I'm not at home. Or it is like your app has been hacked and it keeps showing the same error every time. At least get it checked once.
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Sandeep Tripathy (@fantasticsandip) reported@JioCare @jioca @JioCare please fix this asap.
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Ankovy (@Ankovy) reported@JioCare this message is a regular feature now, -We are facing a temporary service interruption in your area since 13-05-2026 07:21 PM, services for your Jio AirFiber Service ID 1603588514 may be affected. get resolved by13-05-2026 11:21 PM apologise for the inconvenience
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villanelle (@mishtidoiiii) reportedWhy aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence
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parasuraman R (@parasuramanR4) reported@JioCare Your team itself confirmed low speeds, yet the complaint was closed saying “sufficient bandwidth available.” Issue still persists. Stop template replies and provide an actual fix. Also please confirm the internet speed.???
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Keshav Agarwal (@Agarwal_KKeshav) reported@reliancejio @JioCare Jio network in my area is totally fail. There is no proper internet service, the speed is like 2G. That too works on the availability of electricity if electricity is not there than there will be no network, even i am trying from last 5 hours to post this
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Mission aditya (@MissionAditya) reportedAirtel Fibre down since 1 PM. It’s 9:48 PM now & still no internet. Customer support says maybe by 2 AM. Recharge 1 day late ho toh service band, but when Airtel stays down for hours, who compensates users? @airtelindia @Airtel_Presence #AirtelDown — Posting using @reliancejio
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Pranav Jain (@jainpranav2700) reported@JioCare My proper reply, same template message. Why arnt you filing a complaint? Why isnt the internet fixed yet? Since 2-3days??
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Shakir Ali (@shakirali20579) reportedPichle 2 dino se apka network internet kuch bhi kaam nahi kar raha Zip Code-243503 @JioCare @reliancejio please solve the issue
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kaushal pandya (@kaushalp09) reported@JioCare Hello jio fiber is not working from many days seems fiber cable broken . Pl arrange to attend on high priority..details in DM
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sandeep bisht (@sandeep251280) reported@JioCare @reliancejio Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DF4604 is scheduled on 13-May-2026 between 14:30:00 - 16:30:00. You will receive an Order completion code after PLAN2BUILD. Please share the same with our