Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Ahmedabad, Bengaluru, Mumbai, Kolkata, Jaipur, Delhi, Rohtak, Guwahati, Malappuram, Bhubaneshwar, Lucknow, Aurangabad, Pune and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Ahmedabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
||
| Mumbai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vipul Tyagi 🇮🇳
(@YehWalaBanda) reported
@reliancejio @JioCare The Jio Mobile tower isn't working in my village since the past 15-20 days. We have like Jio 650+ connections here. People, students are suffering ever since. The person maintaining the Mobile tower isn't doing anything to fix it.
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Biplab
(@mr_biplab123) reported
@airtelindia I have nothing to say, the worsted network, the worsted service provider, I am going to switch back to @reliancejio because atlast they give me a better network, everytime I called someone or someone cally me there was a call drop, in 2021 call drop???shutdown airtel
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Shweta Tiwary
(@ShwetaTiwary8) reported
@Being_Sandipv They claim that they have good network, but ground reality is something else. I have had this experience in the past, finally moved all my numbers to Jio, suggest you also do the same @JioCare
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man witha plan
(@gocart_) reported
Hey @airtelindia. I am trying convert my physical prepaid sim to eSIM but facing issue with registered email. Tried updating in airtel app. Didn’t work. Please provide a resolution asap or else I am going to change my network to @reliancejio
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Avinash Gupta
(@Avinash15749817) reported
from
Noida, Uttar Pradesh
@JioCare Sir its been 7 months. I dont know how much time it takes to refund the amount in the account. Your processor is really slow that other companies take 24 to 48 hours and your company has already taken 7 months for it.
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Vishal Varshney
(@varshney1vishal) reported
@JioCare And your customer care agent threatened me that if device pick up is not completed by Aug 2nd then I won't get the full refund of the Rs. 1,500 I had paid for this new connection on 11 June'21. Please ensure that I get full refund. I should not get penalized for your negligence.
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Amazad Ali
(@AmazadAli11) reported
@reliancejio In my current location last 8-9 months internet speed is very very slow. Only one signal show then i complain several times to customer service and they said that several times i registered your complain and take 72 hours to resolved but didn't resolve my problem
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aniket Samarth
(@aniketSamarth1) reported
@JioCare told me handset issues not a network issue but my handset recently purchased
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Paresh 🇮🇳
(@pareshsancheti) reported
@JioCare Hello, i recharged with 2599, still haven’t received disney hotstar. Also, called customer care, asked to wait for 48 hours, more than 3 days over now, no response whatsoever. help
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Ⓜ️oNℹ️k🅰️ YaDaV
(@Monika_Yadav__) reported
Hello, @JioCare where we are living now, the network of jio is zero, no one can call from anyone and internet speed is also very zero, please try to solve this problem as soon as possible, otherwise we are switching to other sim cards. 4G speed is not running well. Thank You.
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Godwin Paul Pinto
(@GodwinPaulPinto) reported
@JioCare Sherwyn, Since you are confident about the coverage. Can u share the Network Map. The 4G Coverage. Is way below your average standard.
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mai
(@maisha004) reported
@JioCare I want to transfer my jio fiber broadband and DTH to another address. Can’t find option on customer care call. Kindly help
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Godwin Paul Pinto
(@GodwinPaulPinto) reported
@JioCare Sherwyn, We have raised multiple complaints. They have accepted. Network is poor.
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pawan singh
(@pawansingh2030) reported
I want to port from @reliancejio Help @Airtel_Presence @VodaIdea_NEWS I complained for constantly for 72 days
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Amazad Ali
(@AmazadAli11) reported
@JioCare In my current location last 8-9 months internet speed is very very slow. Only one signal show then i complain several times to customer service and they said that several times i registered your complain and take 72 hours to resolved but didn't resolve my problem
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Raj Sharma
(@raj_vishu) reported
@JioCare Very very poor service. No internet (jiofiber) after maintenance done by @reliancejio since yesterday. Customer care executive informs that supervisor can not be contacted as it is in "Work from Home" mode. 3rd full day outage in 15 days since new connection
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PriyankaKhanna
(@priyannka9khana) reported
@dhyastrust I remember going through the same turmoil time and again with these people the only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your number to @JioCare
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Protocoljivi
(@scitechbus) reported
@JioCare No body called. No body came to service the request. Service not resolved even after 2 days Well done JioCare
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Vishal Varshney
(@varshney1vishal) reported
@JioCare I had placed a cancellation request for my JioFiber connection on 8th July'21. I have still not received the device pickup CO no.. I am tired of contacting your customer care. This is the latest request id - SR000015WGHY. It shows completed but actually nothing happened.
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CA Hitesh Vaghasiya
(@vhitesh458) reported
@JioCare Internet is not working since last two days, your customer care is not available, how can i resolve the issue??
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Neeraj Sahu
(@neerajsmahajan) reported
For the last 2 months, there is a lot of network problem in my area, which I had complained about earlier also but till now no solution has been found. @JioCare @reliancejio
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avi jain
(@abhijain320) reported
@JioCare I'm very disappointed by your services , I tweeted last on 26 july Today is 29 july Means form last 3 days I don't have network in my mobile What should I do now ? Because it's too much I want to talk with CEO of your company otherwise I want my money
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Vivek Singh
(@vivek_Dell) reported
@Madhvi91942992 @JioCare @Airtel_Presence Yes Madhvi.. I’m completely fed up now.. Even the top management ignores email.. It’s been almost 2 months since I have written to Mr. Ambani and sent one more reminder but never ever received a single call.. Jio just take money and don’t provide service
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Mayur D Kaldate
(@Mayur_D_kaldate) reported
from
Pune, State of Mahārāshtra
@JioCare Third class service provider Only charging money from peoples
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To Be or Not To Be
(@UnwantedNetizen) reported
@reliancejio @JioCare WiFi is down for last 4 days
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Lalthanpuia Kawlni
(@LalthanpuiaKaw1) reported
@JioCare No one has even call me, No engineer has been assigned to my case after 27 hours. Is this how you are trying to win customer? Worst service ever from @JioCare
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Ashutosh Singh
(@Ashutosh5336) reported
from
Pune, State of Mahārāshtra
@JioCare is my 90 days lock in period over want to again port in to jio plz help
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Avantika Singh
(@Im__Avantika) reported
Hello, @JioCare where we are living now, the network of jio is zero, no one can call from anyone and internet speed is also very zero, please try to solve this problem as soon as possible, otherwise we are switching to other sim cards. 4G speed is not running well. Thank You.
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priyanka
(@priyank42824386) reported
@reliancejio you people want 2 days to respond to customer definitely I will not prefer your jio service to anybody .In my opinion airtel is the best company to help and resolve customer isuue
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Manash
(@Manash42076678) reported
how to call customer executive of jio for query ? i have tried every number of customer care jio, i didnot get any option to talk with executive or any person from jio, i had something to know #jio #jiocare