Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Sūrat, Mumbai, Pune, Vadodara, Nashik, Kanpur, Shillong, Agartala, Delhi, Mahesāna, Ahmedabad, Bengaluru, Gandhinagar, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 4 hours ago |
|
Sūrat
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Vadodara
|
Internet | 5 hours ago |
|
Nashik
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Mishra (@rishabhm1121) reported@JioCare You guys are literally sick. I'm tired of your pathetic service.
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Shivam Bhutani (@ShivamBhutani) reported@JioCare still after about 10 days, there is no resolution and the charges are still being taken every day. Pathetic company. Please tell me the specific date/resolution without any generic answers, otherwise will be forced to file the complaint with the consumer forum.
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ツ (@drygin__) reported@JioCare Oh! F*** liars I just had a word with Jio Care person & he said today we’re also it’s not possible to fix your fibre. Tomorrow engineer/technician will come and visit to fix. It’s been 15days since am complaining I request not 2 buy this Jio Fibre service #BycottJio #Jiofibre
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sarath kumar (@sarat_r7) reported@JioCare Still no response, no reply to my emails, and no accessible customer support. Paying for Jio AirFiber relocation was a mistake. If this is not resolved without further delay, I will initiate legal proceedings and escalate the matter with the consumer authorities.
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Rishabh Rajbhar (@btwitsluv) reported@JioCare 20 days with no #JioFiber. Your technician refused to repair my fiber and kept pushing #JioAirFiber. I don’t want AirFiber. Despite daily calls and multiple complaints, my service is still down. Open SR: SR00003BE4HJ. Please restore my connection immediately.
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JioCare (@JioCare) reported@VijayGu72556150 @reliancejio Hi Vijay, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we're unable to confirm the Engineer visit date & time. You will receive an SMS shortly confirming the date & time of Engineer visit. Rest (1/3)
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Sriman Narayan Jena (@sriman_jena_98) reported@JioCare Kindly look into this issue and resolve it as soon as possible. This is causing serious inconvenience.
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Dhruv Chaudhary (@DhruvInAction) reportedKindly reply @JioCare Your engineer has not even made an attempt for a visit and he has kept my complaint on hold by saying that no was there at the premises??? Where my Househelp and my mother have never left the house. This shows the level of incompetence of @reliancejio
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Santosh Singh ,Son of Mithilanchal ,Bihar. (@960Singh) reported@airtelindia Very frustrating service by airtel. Without internet how can I use mobile? You have told me that till 31stJuly problem will be resolved. Surety?? Can you extend my validity double the day I am facing? When @reliancejio was giving free call and internet i stayed with you but now ?
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dheer (@proud_hinduboy) reported@JioCare Resolution is not at all a resolution. It is a fake explaination.....
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Mriganka Ligira (@MrigankaLigira) reported@JioCare It has been 33 hours and I am still waiting. Your team promised me a scheduled appointment, so where is the technician? Please clarify exactly how many more days I am expected to wait. Send an engineer immediately to fix this @reliancejio @jio
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Veeranna Babu (@VeerannaBabu) reported@JioCare Worst Service and worst customer care
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omprakash (@omprakash0113) reported@JioCare yet no one fixed the is This level of service is unacceptable. Customers shouldn't have to spend an entire day following up for a basic internet connection. Please resolve this on priority and explain how you'll compensate for the downtime and inconvenience.
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nick (@Nick_N_Shah) reported@JioCare Dipesh, if you guys working on my concern than it would have not taken 2+ months with no refund. Give me loan of refund amt I have medical emergency I will pay u back moment I receive my refund, as u said it's coming earliest pls help me gpay qr is in DM transfer now ASAP (1/2)
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Gks@maagayatri (@GirishSingh98) reported@reliancejio @JioCare last three days jio network not working in changodar moraiya ahmedabad all people are disappointed and start the sim converting to vodaphone Airtel
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Mriganka Ligira (@MrigankaLigira) reported@JioCare Please fix our internet connection immediately—we cannot do any work without it. Why hasn't the engineer resolved this yet? We also require details on how we will be compensated for the two days of lost work.
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Vinod Rawal (@ViniVinniazad) reported@JioCare Reply the same again and again doesn't make any sense I am getting the same reply from last 15days but of no use none of your engineer visited still Jio fiber not working from 9/7 now wi-fi also gonr down Totally disgusting
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @reliancejio @JioCare, I'm getting only 4g network since I have upgraded to postpaid plan. Earlier I was getting full 5G network on same location why this discrimination... So that 4g data can be consume before month and then cx can be charge? @TRAI
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nick (@Nick_N_Shah) reported@JioCare Kavita, i understand actively working but it's 2+ months returning equipment but refund issue is open. It should have been done in 14 days. I have medical emergency in my family cause of which I terminated service to release refund & cut cost. It has defeated purpose 1/2
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Delusional_Insan (@kya_rohit) reported@JioCare My internet has been extremely slow for the last 2 days. I have already registered a complaint, but the issue is still not resolved. Kindly look into this on priority and resolve it as soon as possible. #Jio #JioInternet #Jiofiber
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Ayush Juyal (@AyushJuyal6) reported@JioCare @reliancejio Internet is down for the last 12+ hours! ID: +91-1203266186. No response on complaints, and your team keeps rescheduling the engineer visit without fixing the issue. Please intervene and resolve this ASAP!
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Sushant Sinha (@SSinha10206) reportedHello @jiocare network problem
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हर्ष महेता (@HMHarshMaheta) reported@JioCare worst internet service and customer support without any notice and information internet service stop working for this ******* service I am paying monthly amount @forum_consumer @jio_fiber I want the service now or else **** go to hel
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Mumbaikar (@amit_juhu) reported@JioFiberVoice @JioCare Mumbai. No resolution despite multiple complaints. SR Number: SR00003C5JH3 Address area: Juhu Please escalate urgently. Need immediate restoration. Complaint pending since 3 days and 4 times the appointment has got rescheduled .
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Arun🐦 🇮🇳 (@jazzy_arun) reportedDear your ads promise lightning-fast internet, but the actual experience feels like dial-up. Please focus on improving network quality before selling more data packs. #FixTheNetwork #CustomerFirst @JioCare
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boxer8890@yahoo.com (@akalmatho) reported@JioCare @reliancejio pathetic level of service from your team and customer care. They aren't resolcinythe problem and when will call to complain they disconnect the call. Your team is not competent enough to resolve the issue instead they just give lame reasons
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A Mit Choudhary (@Mahadev_bhakt7) reported@JioCare @reliancejio My old Jio SIM is lost. It was registered on a handwritten domicile cert. Every time I request a duplicate SIM, the CAF gets rejected from the backend. Kindly check the exact rejection reason and help me recover my number.
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Naresh (@Sheo_naresh9) reportedDear @JioCare, I'm facing continuous network issues at my location. Calls frequently drop, internet speed is extremely slow, and the signal remains weak most of the time.Kindly look into the issue and resolve it as soon as possible.
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Ronik༝🔶༝Rawat (@ronikrawat) reported@jio_fiber @JioCare @jio_fiber Still no response. Internet has been down for over 24 hours. The assigned engineer isn't answering calls, and customer care hasn't resolved the issue. Please escalate this urgently or process a refund so I can switch providers.
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FOR THE WATCH (@Filmyboxoffice1) reported@JioCare not even 4G network in a city like bangalore what's happening