Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/02/2025 18:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Hyderabad, Thiruvananthapuram, New Delhi, Varanasi, Kolkata, Mumbai, Māpuca, Pune, Lucknow, Sūrat, Nashik, Bengaluru, Jabalpur and Vijayawada.

Loading map, please wait...
City Problem Type Report Time
IndiaGuwahati Wi-fi
IndiaHyderabad Wi-fi
IndiaThiruvananthapuram E-mail
IndiaNew Delhi Internet
IndiaVaranasi Internet
IndiaKolkata Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kp_ride RideKP (@kp_ride) reported

    @JioCare With reference to Service Request Number SR00001DZMYD for my JioFiber connection, issue is getting worst now with so many delay. Previous request was- SR00001DYZQQ. Plz fix it asap

  • AgrawalRaunak45 Raunak Agrawal (@AgrawalRaunak45) reported

    Is Jio down in your city? It's down here in yavatmal MH29 @reliancejio #Jiodown

  • kayesnine5 Kayes (@kayesnine5) reported

    Do not trust @airtelindia for eSim they have pathetic service and even worst customer support @Airtel_Presence team. You should better try @JioCare for esim.

  • DivyaTaldar Divya Taldar (@DivyaTaldar) reported

    @Airtel_Presence This is still pending, hope you can let me the know the process of cancelation and refund, I will be going ahead with @reliancejio now, they have a great connectivity and customer service I have heard.

  • viralvivek31 Viral Vivek (@viralvivek31) reported

    @reliancejio jio network becomes worst ever network in our location from last 3 days.

  • krishnagupta_en Jaya krishna (@krishnagupta_en) reported

    @reliancejio Worlds Largest Network but we do not have it in our area. So bad it doesnt cover our area ;(

  • desidentist आदिशक्ति🇮🇳 (@desidentist) reported

    Hello @jiocare network at my location is worst i am unable to receive or do any calls or even send a whatsapp msg. I have been complaining abt this for more than 6 months now. I will have to shift to other network providers if issue is not resolved

  • ritesh7485 RPatel (@ritesh7485) reported

    @reliancejio Can u tell me how to talk in customer care ?? Even I tried many times but i didn't get to u .. what a service!!

  • surajsinha99 Suraj Sinha (@surajsinha99) reported

    @JioCare JIO Mesh Extender worked nicely for few days but then after it doesn't work at all. All green LEDs on the device but still no connectivity. Raised complain and technician visited but he had no knowledge as how to fix that. Who should I escalate to?

  • kottusuresh ᴷᵒᵗᵗᵘ👊ˢᵘʳᵉˢʰ (@kottusuresh) reported

    For router installation Jio fiber team scheduled and changed timings multiple times like a joke but still no one responded. please revert my money back i don't want your irresponsible service. @reliancejio @JioCare @reliancegroup

  • sunnyshailendra sunnyshailendra (@sunnyshailendra) reported

    @JioCare i need help with LAN setup for my broadband. Please take the request on priority and help. jiocarr phone number and chats were not helpful in this regard. Please help on priority

  • kadarshaikh09 Kadar Shaikh (@kadarshaikh09) reported

    @JioCare Dear team kindly update my refund urgently basis I FIR for Jio company very much bed service and Misbehave customer

  • arunbansal105 Arun Bansal (@arunbansal105) reported

    I have cancelled my jio fiber and no one is coming to pickup the device. It’s been month that I am calling to customer care and there is no update. I am not getting my money refund as well. Not happy with jio. Not expected from jio. @JioCare @reliancejio @reliancegroup

  • agarwalshradha1 Shradha Agarwal (@agarwalshradha1) reported

    @reliancejio #jiobusiness #MukeshAmbani zero after sales service even after complaining from last 6 months. Only selling the connection with zero after sales service and no response.#showdownofjiobusiness

  • shubham7599 Shubham Agarwal (@shubham7599) reported

    @JioCare Its already more than 2 days, no resolution, no update, even the ticket is marked as resolved. Worst customer service

  • Ramjuriya791 Ram-juriya (@Ramjuriya791) reported

    @JioCare tottly bad service center😐🙏

  • Gargkp PIYUSH (@Gargkp) reported

    @reliancejio jio network at NIFT jodhpur is very very poor, pl do something immediately as it is hampering study of my ward.

  • Aman_Prayagraj Aman Siddiqui (@Aman_Prayagraj) reported

    @JioCare @reliancejio have installed jio fiber which is giving very slow speed, even after complaining many times, no hearing is being done. 05323568814

  • ajaykumarj53 αjαч kumαr (@ajaykumarj53) reported

    @JioCare i want to change my fiber account info like address proof and account holder name, please help me.

  • Verma_100x Crypto Maniac!! (@Verma_100x) reported

    Worst internet connection!! @reliancejio @JioCare Worst customer service!

  • Krupa_Bay ✨🇮🇳🪄❣️Krupa ❣️✨ ☺️ (@Krupa_Bay) reported

    @PinkCancerian 1) #reliancejio 2)#vodafoneidea don't even think about #Airtel worst ever network & customer service

  • jishansamed Jishan Samed (@jishansamed) reported

    hello @reliancejio i have been putting on multiple complains for service of my jio fibre for last 3days. your customer associate has been repeatedly replying me with unnecessary false promises day after day. This is a total heckle of a customer.

  • Moin304 Moin Khan 🇮🇳 Tchr.. (@Moin304) reported

    Here at Chimli Village ta Jetpurpavi network of vi and Jio comp is very poor. No network caught inside d room at all.Internet surfing is very difficult.there r many users here, proper level of ntwrk is not yet provided here.Kindly req. to @ViCustomerCare & @JioCare take action

  • narendraptp Narendra Ptp (@narendraptp) reported

    I thought #Jio is the best telecom provider,,but in #Hyderabad #Hitech city,Inside my office there is no network at all,not even able to talk calls @JioCare @reliancejio . Please clear this issue

  • 7299290290 udhaya (@7299290290) reported

    @JioCare Kindly advice your service engineer to take care of issues without disturbing the other connection. This is happening 3rd time. While resolving other issues my connection got disconnected. Your engineer run away while I am taking to him. I am still struggling to retain.

  • iamsahusagar Sagar sahu (@iamsahusagar) reported

    @JioCare I wanted to speak with a higher authority. @JioCare @reliancejio From past 1 month internet issue is not resolved. This Twitter chains are being longer but still no resolution.

  • offcialzoom_ Surya Krishna (@offcialzoom_) reported

    @AgrawalRaunak45 @reliancejio down in chennai

  • Aman_Prayagraj Aman Siddiqui (@Aman_Prayagraj) reported

    @JioCare very poor service in naini area jio fiber

  • Sourabh1922 Nishu Varash (@Sourabh1922) reported

    @JioCare ILLITERATE CUSTOMER SERVICE. Instead of asking the account details he was asking the name of the person who sold me connection around 3 months back. SERIOUSLY. @reliancejio has charged me for 3 months and gave me 3+1 months within the scheme. But my bill generated after 2 months.

  • desidentist आदिशक्ति🇮🇳 (@desidentist) reported

    Horrible network of jio @jiocare at pin code 400706