Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 13: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Raipur, Jaipur, Ahmedabad, Bengaluru, Nashik, Mumbai, Chhindwāra, Kolkata, Pune, New Delhi, Varanasi, Ludhiāna, Indore, Panaji, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur
|
Internet | 42 minutes ago |
|
Jaipur
|
Internet | 53 minutes ago |
|
Ahmedabad
|
Internet | 7 hours ago |
|
Bengaluru
|
Total Blackout | 7 hours ago |
|
Nashik
|
Phone | 7 hours ago |
|
Mumbai
|
Phone | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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TATHAGATA KONAR (@TATHAGATAKONAR) reported@JioCare Please tell me how can I cancel this order ? I can’t delay my work further because of your company’s unprofessional work. Cancel the order and refund me !!!
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アカーシュ・ヴェルマ (@skyfit_tv) reported@JioCare @JioCare Every reply from your team is the same copy-paste message. I’ve already shared all the details. Please fix the network instead of asking for the same information again and again.
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TimePassKaro (@SureshC63577377) reportedWhy jio why…? For poor network connection 😔 @reliancejio @JioCare
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Rebel Raccoon (@RNoln) reportedEither X is down, ir @jio @JioCare is down 😡😡😡
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spunky 🐈 (@spiro14831548) reported@JioCare Look from 5h July your service is distributingly unreliable , it's so much disconnection that getting online during day is just delusional. Having said that don't come with standard excuses od rebooting router, just depute a service engineer and save your face .
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Vaibhav (@Vkadam06) reportedJiofiber Internet not available most of time. Daily 5-6hrs outage. Compensate by extending validity. @TRAI @RelianceJioCare @JioCare
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hindu_nationalist🇮🇳🚩 (@rb_4m_bharath) reportedURGENT NO VLR REGISTRATION Hello @JioCare I am overseas in the US on an iPhone 13 eSIM. International Roaming is active on my account, but I have no network bars. Please perform an HLR/VLR reset for my MSISDN 9573866521
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Vikram Kr sahani (@VikramKrsahani) reported@JioCare My problem not resolved by you
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अंकुर सिंह (@singhankur_) reported@JioCare It's been 4 days and the engineer still hasn't visited. This is really disappointing service from Jio. The assigned engineer isn't responding to my calls, and my work completely stopped because of internet issue. I'm paying a premium amount but not getting the service. #india
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CA Rajesh Somani (@rajeshsomani78) reported@JioCare @reliancejio No one is there to resolve the issues. Multiple call to customer care with standard answer. Scheduled 2 visits and no one turned up. Are we paying for this kind of treatment ? Why there is no accountability. Connectivity issue since last few days.
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Dr Tayfur_Sherasiya (@TayfurSherasiy1) reported@JioCare if you guys have any shame left kindly reply with details explanation.... What a ******* moron you are pathetic customer service
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Abhishek (@abhishekaugust) reported@JioCare Please trace the issue who is rescheduling visit without confirming customer. My parents use this wifi and struggling since last one week.
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Nandan Kumar (@nandankrtwit) reported@JioCare It is absolutely wrong what you mentioned above. Why Engineer has not come to see the problem. Like your engineers, you are also telling lie and useless justification. Please resolve my issue today.
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Nip Kr Barman (নিপ কুমাৰ বৰ্মন) (@nipkumarbarman) reportedJioCare has confirmed multiple times (including in writing) that my Google AI Pro offer is successfully activated. Google One still shows only the free 15 GB plan. This appears to be a Google–Jio entitlement synchronization issue, and several other users have reported the same
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Parva Vashi (@parva_vashi) reported@JioCare @reliancejio Your team keeps saying the tower is overloaded and the nearest 5G tower is too far away even though I was promised excellent 5G connectivity when I got AirFiber. Now your app won't even let me raise a complaint and keeps showing a "4-hour outage" that never gets resolved.
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spunky 🐈 (@spiro14831548) reported@JioCare We are with you but where is your engineer where is your support staff ,, why are they not supporting ?? Get this mess fixed madam don't try to put excuses we are suffering from 5th July daily internet outrages at peak usage time . Looks like your team is not in your control !
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Mr. Singh (@Jantakiawaz0) reported@TRAI @consumerforum_ Dear @JioCare I'm your regular customer from last 5 to 6 years Till last 10 days I am a very happy customer and enjoying your service but now your internet speed gone worst please do needful for internet service otherwise I have to discontinue with you
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Yashu Gowda(R.Y) (@YashuGowda56) reported@airtelindia @JioCare worst network 🤬
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Amit Shaw (@TrainerAmitshaw) reported@JioCare Can i get the latest update on this what's going on? Your agent is not picking up the call and also I'm unable to call customer care
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Shashank Bharadwaj S (@__Shashank__007) reported@JioCare How much do you guys lie... When the jio fiber number is clearly visible in the photo attached... What kind of an service is this... @JioCare @reliancejio
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Virendra Pandey 🙏 (@VIRENINFRA) reported@reliancejio @JioCare is there any issue with the #network ? There is no #mobile_signal in prabhat colony santacruz east area since last almost two hours please check and rectify @jagograhakjago
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Anup Kumar Singh (@Anup4allSingh) reported@JioCare experiencing worst connectivity of Jio in entire Bhubaneswar city since 2 days, kindly fixed it
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@JioCare @reliancejio my internet is disrupted as UPPCL has removed an electric pole. Please help with the restoration ofthe services on priority
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Nandan Kumar (@nandankrtwit) reported@RelianceJio @RelianceJioCare : My jio fibre got disrupted on 10th July 2026 and I raised a complain for resolving the issue vide Service request no SR00003AT6AN. Still as on date neither Engineer call nor Engineer visit nor any communication from jio side. World classs service.
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🇮🇳पुजारी🇮🇳 (@DEVJIJAIHIND) reported@JioCare your JioFiber is frequently lost connection and hampers my work very often. Please send a reliable guy to fix it.
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Dr Sangeeta Mehra 🇮🇳 (@DrSangeetaaM) reported@JioCare network is very slow. Hyderabad 500076
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Tamal (@TamalMa06847413) reportedSystem stopped workin again and we sceduled a engineer visit. @JioCare just shameful and pathetic services. No engineer can fix them. Please avoid using it if you are a WFH employee.
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spunky 🐈 (@spiro14831548) reported@JioCare Dear Customer, We are facing a temporary service interruption in your area since 12-07-2026 08:49 PM, due to which services for your Jio AirFiber Service ID 2646315357 may be affected. We expect this to get resolved by 13-07-2026 12:49 AM. We apologise for the inconvenience ....
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Deepankur Khanna (@DeepankurKhanna) reported@JioCare I am feeling like pasting the chat on dm here... Where is the ownership, where is the responsibility and practical customer support gone?
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Aditya Shah (@shah3105) reported@JioCare Thanks to your extremely fast customer service - I decided to avoid future troubles and raise cancellation of new connection. I hope that you will issue refund quickly at least.