Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Lucknow, Hisar, Hyderabad, Vadodara, Chhindwāra, Kozhikode, Mumbai, Bengaluru, Chennai, Chandigarh, Indore, Durgapur, Guwahati, and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 1 hour ago |
|
Lucknow
|
Wi-fi | 4 hours ago |
|
Hisar
|
Internet | 7 hours ago |
|
Hyderabad
|
Internet | 8 hours ago |
|
Hyderabad
|
Wi-fi | 8 hours ago |
|
Vadodara
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hemanth kumar K (@Hemanth66346321) reported@JioCare This shows how company is taking care of customers. This is worst kind work I never seen
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Achal Goyal (@Achal3375) reported@JioCare I never received any calls harshit. Please stop lying to yourself and do your job properly. I request Jio to call me and also check with Harshit upon this false statement. @JioCare
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Ankur Sinha (@ankursinha2608) reported@JioCare As per your request I have changed the name for 4G . Let's see what happens now. If the problem remains the same I will share a screenshot shot again with date and time .
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare What's the problem unable to access internet
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Dr Kunal Jobanputra MD, DM (@KNJobanputra) reported@JioCare pls help with incoming issue on my international roaming
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Varun | Tech Truth (@iamvjvarun) reported@JioCare As a customer, I do not consent to sharing unnecessary personal information beyond what is reasonably required for verification. I request Jio to address the concern based on the already available account details and investigate why third-party/family contact numbers .
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Aditya Kamal (@kamaladitya52) reported@JioCare @reliancejio This response seems to be provided merely to close the ticket and mark it as resolved. Please note that my SIM was already replaced a few weeks ago, and the issue still persists. Kindly review the case properly instead of sharing inaccurate information.
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Dev Shah (@DevMShah2) reportedDisappointed with @reliancejio @JioCare. My JioFiber internet speed is zero Raised a complaint 3 days ago, but the engineer either skips or reschedules the appointment. The only thing I get is a fake promise every time. Is this the service we expect? #JioFiber #JioDown #Jio
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ritesh gupta (@ritesh85gupta) reported@JioCare @reliancejio @JioFibreCare Extremely poor JioFiber service in Kokar, Ranchi. Internet issues every 2nd day and delayed technician support. We run a library + office and work stops due to repeated outages.Please resolve JioFixedVoice+91-6513173582
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dileep (@urstrulycinema) reportedMy service provider is not even lifting my call since yesterday and the biggest **** mistake taken by was choosing jio worst services it's been 5 days Any one please don't use jio fiber or any thing I want compensation by jio for not even cleared my problem since 5days @JioCare
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Annual (@Annualive) reported@IndianGems_ @AkashMAmbani Chor hai @JioCare internet service uninterrupted deta bhi hai aur full payment chahiye as if they are providing 24x7 service I hate ambanis
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Narendra Jha (@N_jha5) reportedOne of the worst services from @JioCare Facing internet issues with Jio AirFiber almost every single day. Engineers have visited 5 times already. It starts working for a few hours and then the same issue happens again. Really disappointed with the service and support experience.
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Henilsinh Raj ⟁ (@HenilsinhR) reported@reliancejio it’s been more than 24 hour yesterday someone from there social media team reach out for assistance saying that your query will be resolved on priority today I had appointment of 4 pm no one showed up and no one is responding PM is empathising on WFH and this is service of our leading service provider
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John kumar (@KumarJohn89) reported@JioCare When is your "at the earliest" gonna come?? I just want to know why this process is taking such a long time? Whats the problem?
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare 6678318053 PlZ resolve this issue as soon as possible
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Proud Indian (@proudindian1801) reported@JioCare Again today...i have been allotted a slot of 7 to 8 pm? And your technician does not work agter 6 pm..How my complaint is goint ot be resolved?
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Debasish Thaty (@DebasishThaty) reported@reliancejio @JioCare significant internet connectivity issues & voice drop from the last couple of days at Purunakatak PIN 762013 Causing considerable inconvenience to me and other residents in the locality It appears that the issue lies with the network performance in our area.
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Atul choudhary (@Atulkumargolu) reportedDear @JioCare, Jio network is not working properly in Siwan, Bihar. Facing continuous issues with calling and internet services since today. Please resolve the issue as soon as possible. Location: Siwan, Bihar #Jio #NetworkIssue #Siwan
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🇮🇳पुजारी🇮🇳 (@DEVJIJAIHIND) reported@JioCare recently installed JioFiber at my home. Since the installation day the connection gets disconnected now & then. Now the internet speed is pathetic and moreover there is no customer service for the quick wifi resolution.
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mohit rao (@mohitrao49) reported@JioCare @reliancejio Installed Jio AirFiber 100 Mbps plan 5 days ago, but getting only ~15 Mbps speed. Already raised 5 complaints and still no resolution. Extremely poor service experience. Please escalate and resolve permanently. say no to jio
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priyam jain (@JainPriyam667) reported@JioCare I have raised the service complaint but no engineer visited the place. It is getting rescheduled daily. Service no. SR00002L3RBU. Kindly look into it. Jio Air Fiber is down from 7 days.
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Gaurang Ganatra (@gaurang_ganatra) reported@JioCare @JioCare Complaint raised on 13 May and still no engineer has even been assigned. Red LOS light is blinking and internet is completely down. Repeated rescheduling is happening without any actual action. Request immediate field escalation and technician visit today. SR000035SG9Z
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S A H I L (@i_LiveOnMars) reportedPlease avoid buying jio sims at all.Recently no proper customer service is being provided by @JioCare .After investing a lot of money in their plans it is too unexpected for @JioCare to be unresponsive.Such kind of behaviour towards customer from such a large brand is unexpected.
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Pratty (@pratty_prat) reported@JioCare Come on man. You’ve been saying the same thing for 1 week. Same copy paste reply. I’ve not received a single call. Or update. You really think we are that stupid? Really pathetic management
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Rinku Gupta (@RinkuGupta2012) reported@JioCare is there going to be any resolution to the poor network issue please? Or more of same...
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VARUN JAIN (@VARUN98738) reported@JioCare my wifi +911135769282 not working please resolve ASAP
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Deep Chakraborty (@DeepChakro007) reportedMy @jio_fiber connection 3335653840 has been down for 4 days. I’ve already complained 4 times, but every day I only get false promises of a technician visit. No support, no resolution. This is unacceptable. Fix the connection immediately. @reliancejio
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VISHNUKUMAR (@VishnuZingade) reported@JioCare With reference to Service Request number SR000035SGWH for your JioFixedVoice Number connection having JioFixedVoice Number, we have scheduled an appointment with a Jio service engineer at your premises on 16-May-2026 between 20:00:00 - 21:00:00. To track engineer location.
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dilip dp (@DilipPusala) reported@JioCare @JioCare I am not reporting or anything on your service, I am not in that mood anymore.Please provide the details I asked and close service requests and stop giving false assurance.And I am already done with that.If you can't do that,just inform me we can't; I'll do that myself.