Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chennai, Mumbai Suburban, Meerut, Ahmedabad, New Delhi, Agra, Chhindwāra, Shiliguri, Mumbai, Jaipur, Hisar, Lucknow, Kolkata, Varanasi, and Visakhapatnam.

City	Problem Type	Report Time
Chennai	Internet	49 minutes ago
Mumbai Suburban	Internet	1 hour ago
Meerut	Internet	7 hours ago
Ahmedabad	Total Blackout	8 hours ago
New Delhi	Internet	8 hours ago
Agra	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rashi (@RashiBhandari14) reported 5 minutes ago

  Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

• 
  हिन्दुस्तानी (@0Hindustani0) reported 6 minutes ago

  @JioCare I also raised complaint yesterday to change the courier partner but no update on this as well. Service request no SR00003FNY9F has been raised in your account. You will receive an update for this request by 2026-09-05T18:35:12.

• 
  Manoj kumar Pandey (@maddy9233) reported 6 minutes ago

  @JioCare During the installation, your engineer himself informed me that there was a problem with the modem/router and assured me that the issue would be rectified by the Jio technical team within the next 24 hours. However, after leaving my premises, he never returned and has also

• 
  Veddant Kalani (@VedantKalani) reported 7 minutes ago

  @JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai

• 
  Adarsh (@Arsh_32) reported 9 minutes ago

  @RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!

• 
  Ram N (@ramnaga94) reported 9 minutes ago

  @JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?

• 
  𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported 12 minutes ago

  @JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”

• 
  Ram Lokesh (@RamLokesh_66) reported 16 minutes ago

  @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

• 
  MaheshRudra (@ursMaheshRudra) reported 17 minutes ago

  Worst signal @JioCare 😭😭🙏🙏

• 
  Mohammad Atif (@MohdAtifRiyan) reported 27 minutes ago

  Jio true 5G network not working Last 1days so plz solve problems @JioCare @reliancejio @JioComplaint

• 
  MODUPALLI JAGADEESH (@ModupalliJd) reported 27 minutes ago

  @reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork

• 
  hangman (@MohammadAnas07) reported 31 minutes ago

  @JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.

• 
  Manohar (@My_self_Manohar) reported 33 minutes ago

  @reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.

• 
  Yadvendra Arya (@Yadaven77467000) reported 35 minutes ago

  @AbhiYad85584063 @JioCare @reliancejio Very bad network system

• 
  Mohit Nagar (@MohitNagar13) reported 37 minutes ago

  @reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?

• 
  Shivakumar (@Skumar_654) reported 37 minutes ago

  @JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.

• 
  Nitesh S. Koushik (@Sinu002) reported 38 minutes ago

  @JioCare Okk, take your time but maintain your lower order employees who have no sense how to deal with customer. I'm from Mau district in Uttar Pradesh. Village Deoriya khurd Post Tekai tahsil mohammadabad Gohna pincode 276402. Contact number 7060112363

• 
  Mohit bhagat (@mohitbhagat417) reported 43 minutes ago

  @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

• 
  sk (@sarveshminal) reported 43 minutes ago

  @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

• 
  Devkumar (@Dev230387) reported 44 minutes ago

  @reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.

• 
  V k dhar (@Dharvinod71) reported 45 minutes ago

  @reliancejio @jiocare @reliancejio JioFiber order LR000016EYAC amt was paid on 31 Aug 26 Tried multiple times – MyJio app, Fiber helpline 1800-896-9999 and WhatsApp support have no cancellation option Please cancel the order immediately and process full refund to the original payment mode

• 
  صہیب احمداعظمی (@Ahmadsuhaib99) reported 45 minutes ago

  Extremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN

• 
  Akshat Saxena (@akshat__01) reported 46 minutes ago

  No support yet! got no call for any offline support for @reliancejio @JioCare

• 
  Leo (@Bharat_To_India) reported 47 minutes ago

  @TajinderBagga @JioCare @reliancejio is worst

• 
  பண்பரசன்.ஏ (@Panbarasane) reported 48 minutes ago

  @JioCare The bitter truth is came to the thought with ur poor service @jiocare

• 
  Swap_nil (@SwapNil17533331) reported 50 minutes ago

  @JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN

• 
  Kiransai Palsonkennedy (@kiranjackman) reported 51 minutes ago

  Took 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio

• 
  Aditya (@delverAditya) reported 53 minutes ago

  @JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence

• 
  Veddant Kalani (@VedantKalani) reported 56 minutes ago

  @JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite

• 
  eva (@evabuilds) reported 59 minutes ago

  @JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm