Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Pune, Ludhiāna, Jaipur, Ranchi, Nashik, Chhindwāra, Mumbai, Bhubaneshwar, Wānkāner, Bhopal, Raurkela, Budaun, Jabalpur, and Patna.

City	Problem Type	Report Time
Chandigarh	Wi-fi	1 hour ago
Pune	Wi-fi	2 hours ago
Ludhiāna	Wi-fi	2 hours ago
Jaipur	Total Blackout	2 hours ago
Ranchi	Internet	3 hours ago
Nashik	Phone	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Weltbürger (@Ambivert_96) reported 10 minutes ago

  @JioCare @jio_fiber @JIOAIRFIBERIN Worst Customer service ever

• 
  Jyotiranjan Panda (@CivilenggJyoti) reported 14 minutes ago

  Location- Sarangada, Odisha-762106 @JioCare @reliancejio Dear Jio team, Repeated network outages occur within 1 hour of power cuts. The local office confirms the company isn't supplying diesel for the tower generator.

• 
  Swaprava Nath (@swaprava) reported 14 minutes ago

  @JioCare, the registration representative has fled after the registration is done (AirFiber NO0001DR81RS), entered a wrong date for installation while I wanted it done today. Now he is unreachable on phone. CustCare numbers never reach a human. Hope now you'll take some action?

• 
  Dr Baharul Islam (@maahibaharul) reported 16 minutes ago

  Dear @reliancejio @JioCare please provide us the service u have assured us . Since last month the data network in our area is very poor I mean worth I have seen. So please provide the best network for us. I hope u understand the problem I have been facing repeatedly. Thank you

• 
  Mayank Gupta (@gomayankgupta95) reported 18 minutes ago

  @JioCare Hi @JioCare it’s been 2 hours still i am getting 4 mbps speed please share an eta or fix the issue asap

• 
  tarun (@THCmonkeyy) reported 22 minutes ago

  U still haven’t resolved my issue @JioCare @hotstar_helps Bc kya customer service doge tum log sale

• 
  Shubham Harde (@shubham50054036) reported 22 minutes ago

  Hi @JioCare, I got a new Jio AirFiber connection a few days ago Since installation I’m facing very slow speeds and frequent disconnections. Despite multiple SMS updates about temporary service issues, the problem is still unresolved Please help urgently #JioAirFiber @reliancejio

• 
  Ankur Sinha (@ankursinha2608) reported 23 minutes ago

  @JioCare The Problem Still Continues. Today is the last day of my previous recharge. And if it doesn't get solved . I will surrender my connection and will go with other options in the market.

• 
  PunniyakotiMurugesan (@PunniyakotiMu) reported 24 minutes ago

  @JioCare Dear Customer, With reference to Service Request number SR000036NZ5P for your JioFixedVoice Number connection having JioFixedVoice Number +914479644976, we have scheduled an appointment with a Jio service engineer at your premises on 01-Jun-2026 between 16:30:00. Have you resolve

• 
  Yogesh Barania (@YogeshBarania) reported 25 minutes ago

  @JioCare I have shared the information but ur team is giving the exact steps which I have tried multiple times and getting the same message. Can anyone help from backend to raise this request on priority?? Or should I surrnder my wifi since no one is going to help in this situation ?

• 
  SonofSun (@auraofsonofsun) reported 27 minutes ago

  Don’t go with Jio AirFiber if you expect stable internet & good service. Very slow and fluctuating speed despite plan limit, TV apps keep crashing, complaints get closed without proper fix. Worst experience so far. #JioAirFiber #Jio @JioCare

• 
  विकाश (@ChaiSuttaaaa) reported 33 minutes ago

  @JioCare Hi @JioCare, I do not wish to continue with your service due to this poor experience. Please proceed with cancelling my installation request and initiate a refund of the amount paid. Kindly confirm the cancellation and refund process at the earliest.

• 
  जो है सो है (@hindutvasanatni) reported 36 minutes ago

  @JioCare Very pathetic service. @JioCare

• 
  Ankit Kansal (@ankiit_k) reported 40 minutes ago

  @JioCare Sent the details via DM. Please ensure this is escalated to the senior backend team to either deliver the SIM on absolute priority or cancel the order immediately. My number cannot be held hostage for 30 days due to your executive's fraud attempt.

• 
  Purnima Rao (@purnimarao2410) reported 41 minutes ago

  @JioCare our internet services have been down for last 4 days and technician visit keep postponing What is the issue here? Pur work is hampered as we have work from home Please get it resolved asap

• 
  Anil Shroff (@AnilShroff19) reported 46 minutes ago

  @JioCare Hi Tanya, While I on my JioStar app the picture isnt coming only I can see 2 ads before start then it goes blackout so please suggest what to do? And my internet and Jio Fiber is working perfectly. Please suggest what should I do?

• 
  Nirmalya Paul (@NirmalyaPaul12) reported 47 minutes ago

  Just like yesterday, the same problem has started again today. There has been no resolution. This is India's worst network. @JioCare @reliancejio

• 
  🇮🇳 Vishaal Agrawal ❄️ (@iVishaLAgrawaL) reported 50 minutes ago

  @JioCare @reliancejio complaining since 9 may 2026, is it not really enough time even to connect over email or call once. Till now I didnt know that you guys are so arrogant and worst.

• 
  SUBHOJIT KOLEY (@SUBHOJITKOLEY) reported 51 minutes ago

  @JioCare As my registered number is not available I've already updated my alternative number i.e. 7278382563 at the time of registering the complaint.

• 
  Nitesh Girdhar 𝕏 (@_niteshgirdhar) reported 52 minutes ago

  @JioCare Only fake massage not trust Jio team stupid man 🤬

• 
  Suheal Ahamed (@ahamed_suheal) reported 53 minutes ago

  No internet for 5 days on JioFiber! Local team won't fix rain-damaged antenna unless I pay for equipment never provided, telling me to track down old staff myself. Absolute negligence. @JioCare @reliancejio @ConsumerData fix this! No: +918667969683 Ticket: SR000036ZV9Z

• 
  Rishabh Mishra (@rishabhm1121) reported 55 minutes ago

  @JioCare @reliancejio Since 24 hrs jio fiber service is affected in my area and after each passing hour timeline for resolution get extend by further a hour. As you never extend our plan validity when we failed to recharge similarly will you pay us for service disruption ??

• 
  Kapishwar Mishra (@kapishwarvns) reported 55 minutes ago

  @reliancejio what's problem with your network? What do you take money for? It's disgusting 😡

• 
  Abdul Khalid (@AbdulKh15335531) reported 57 minutes ago

  @JioCare Dear @JioCare, The network service in my area has been very poor for the past few days. Calls frequently disconnect, internet speed is extremely slow, and sometimes there is no signal at all. This is affecting daily communication and work.

• 
  Arun Haridas (@TheArunHaridas) reported 57 minutes ago

  Extremely disappointed with @jio_fiber @JioCare @reliancejio. Applied for Jio Air Fibre relocation—old connection cut on time, but no installation! Scheduled for 28/05, nobody showed up. Emailed for 31/05, zero response. My work is completely stalled. Fix this ASAP

• 
  pixel8design (@pixel8design1) reported 58 minutes ago

  @JioCare @JioCare For the last 4 days, I've only received assurances that the issue has been escalated and will be resolved shortly. However, my internet is still not working. No resolution, no timeline, and no meaningful update. How long am I expected to wait? Please fix issue urgentl

• 
  राज़ (@Rajveer_jatt17) reported 59 minutes ago

  @JioCare This is a village-wide network issue, not a problem with my individual connection. All Jio users in our village are experiencing weak signals, loss of 5G, and poor network coverage. Whenever there is a power cut, the network drops further and stays on weak 4g.

• 
  Satyabrata Sahoo (@The_Stoic_Man) reported 1 hour ago

  @JioCare Before delivering 4G speed in 5G Network., now delivering 0 speed in 5G Network. (Proper 3rd grade service )

• 
  Umair 🤎🧸 عمیر علی (@umair_nobody) reported 1 hour ago

  Dear @reliancejio I'm facing the same issue as well.

• 
  CK (@Masale_Dose) reported 1 hour ago

  @JioCare - Why does Jio does not work by default during every international travel. No service at all. Possible to help?