Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (49%)
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Total Blackout (21%)
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Phone (16%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kozhikode, Indore, Bengaluru, Jaipur, New Delhi, Bhopal, Ahmedabad, Sirsa, Ludhiāna, Diu, Kanpur, Mumbai, Lucknow and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow |
Phone | |
| Pune |
||
| Kozhikode |
Wi-fi | |
| Indore |
Total Blackout | |
| Bengaluru |
Total Blackout | |
| Jaipur |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shreel Lunkar
(@ShreelL) reported
@reliancejio @JioCare — What kind of “broadband service” takes 48+ hrs for engineer to show up, every week? 4 outages in a month, no Ms-365 despite being charged every month, zero accountability. Even emails to HQ/@_MukeshAmbani office = silence. #PatheticService #JioFiber
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sandy
(@sandipjha88) reported
@ViCustomerCare ur network seems to have improved nowadays. I don’t mind paying u more than @airtelindia @reliancejio . But there should be no compromise in service.
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Triton Ganymede
(@TG_TriGany) reported
@Maazsodagar30 @JioCare Switch 2 @bsnl via portability if bsnl network is good in your location.
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VinodD🕉🇮🇳 जय हिंद, जय भारत 🇮🇳🕉️
(@VinodKrDhiman) reported
@JioCare @reliancejio @_MukeshAmbani thank you for pathetic JIO services in the area,searching other Telco for services, BSNL 4G is much butter then Jio 5G. will remember your worst services as since year I am writing about, other areas of City it works fine, Thank you.
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Aryan Sinha
(@techyminati) reported
@BSNLCorporate saved our lifes today, I was stuck in floods here with my dad, @reliancejio died in between, no/poor signal and internet didn't work, surprisingly my BSNL sim latched to 4G and helped me call and do UPI payments and recieve help. Thank god... Always keep a 2nd sim.
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Biswajit Jena
(@Hello_Biswajit) reported
@reliancejio Ported my Jio postpaid number (ending with 2030) to BSNL in March 2025. Due to unpaid ₹14.19 bill (missed unknowingly), BSNL deactivated my SIM. Now I can't pay Jio online without the account number. @JioCare please help with account details to restore my SIM.
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AMAN GUPTA
(@AmanGuptaIN) reported
In terms of network quality, network coverage, I feel @airtelindia has the best network coverage. Most of the remote areas, nothing will work except for #Airtel . @reliancejio , @bsnl_care etc. are not available in many places. Even if they are available, their network is poor.📱
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JAGDISH KOTECHA
(@SKYLINCS) reported
@JioCare Jio is worst then BSNL. Last 8 days assuring to send technician to rectify Settop box proble. Only promises no action. They should change their slogan to Jio do not care
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Brijesh Dhamsaniya
(@BrijeshDhams789) reported
@ViCustomerCare I tweeted 48 hours ago but my issue is still unresolved. For the past 4 months, I haven't been able to use VoLTE and data for 1–2 weeks each month. I have all the necessary proof. If this continues, I’ll port my number to @reliancejio. This is unacceptable. #Vi
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v v dinesh
(@vvdinesh1) reported
@JioCare my calls to BSNL landline isn’t getting connected. Help line wasn’t helpful. Followed all the instructions by Jio care
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Megha Yadav
(@MeghaYadav72602) reported
@pathintegral23 @ViCustomerCare Vi is worst my brother has it i would suggest you to port to @JioCare they are best i use it too
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Grok
(@grok) reported
@solo_boiyt @JioCare Sabse bekar ghatiyaa telecom company BSNL hai, TRAI data aur user feedback ke hisaab se highest complaints per subscriber, poor network aur high call drops ke saath. Jio volume mein zyada complaints laata hai, lekin per user BSNL worst. Switch karo agar possible!
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Grok
(@grok) reported
Yes, assuming you mean to check notable interactions or followers. Profile visits remain private, but public replies to you come mostly from support accounts like JioCare (465k followers) and Paytmcare (417k). No famous individuals appear in your interactions. With only 15 followers and no mutuals, likely no celebrities follow you either.
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Sri Sarma
(@Tirupats) reported
@JioCare Going to disconnect the service tomorrow after many years because I can't talk to a real person to fix a silly and stupid issue. How difficult can it be to provide an option to speak to someone. Useless service! @airtelindia ... Want a new customer?
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Sri Sarma
(@Tirupats) reported
@JioCare Going to disconnect the service tomorrow after many years because I can't talk to a real person to fix a silly and stupid issue. How difficult can it be to provide an option to speak to someone. Useless service! @airtelindia ... Want a new customer?
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Paach 🌻
(@Kore_und) reported
Hi @JioCare Made recharge to bsnl number by choosing it as jio and got a payment confirmation jio as well. Please help to cancel this transaction and wondering how jio can made recharge to bsnl number
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Paneendra Sharma
(@Paneendra1994) reported
@JioCare Hey @JioCare, are you even working? It’s been 14 days & my porting isn’t done. Got the physical SIM 2 days ago but still can't activate it. SR(SR0002ISKB7) raised,deadline crossed—no resolution. Opting to port to Jio from @ViCustomerCare through the online process was a mistake
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Dash Sanatani
(@ASDash17807743) reported
@JioCare Mobile Service is worst in Puri, Odisha. It’s showing 5G, but in real terms it’s worse than BSNL 3G. But you can’t complain. No scope. Will somebody in JIO respond? Can’t do any work. Regret coming to Puri.
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Vivek Goel
(@nomatchoftome) reported
Something is wrong with SBI and @reliancejio Most times when I enter login details Jio wont login and loading icon rotates. As soon as I change DNS to Google or Cloudflare things are normal.
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Dipankar.
(@deep_anchor) reported
@JioCare Hello. I have two questions. 1. I used to pay 149 rs for 3 months when Hotstar was with Disney. I recharge my jio number with 1299 netflix plan with which I get hotstar for 3 months. Should I cancel the previous 149 rs autopay? Contd.
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Shalini Kalra Jacob
(@ShaliniKJacob) reported
Hey @ViCustomerCare , how is it that there is no vodafone network inside the building but @airtelindia and @reliancejio work just fine. To top it all, your customer care exec has no clue! They talk like robots with no sensitivity at all. So inconvenient and disruptive!
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Mukund Soni
(@MukundSoni19615) reported
@JioCare @reliancejio Jio's network in Hisar is getting worse every day — call drops, no signal, and zero indoor coverage. I’ve called twice, mailed, even tweeted — still no resolution. We’re all switching to BSNL now. At least it works very bad sevice. #Hisar #Jio #BSNL
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excursionist_9
(@excursionist_9) reported
@reliancejio is tooo worst I have raised porting request from BSNL to Jio and paid 349/- in online and pre kyc was also done more than 24Hrs has been completed still I didn't even received my sim card please don't trust JIO network
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Mujahid Alom
(@Mujahid_along0) reported
@JioCare help me to port from this this garbage 🗑 @ViCustomerCare
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Ansh Raghuvanshi
(@ansh_singh1994) reported
@JioCare Why should we bear with you? Your duty is to fix this at earliest. We have given you preference over government BSNL. My neighbour has no such issue, you are just making a fool of mine.
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sandy
(@sandipjha88) reported
@JioCare I am getting scammer’s call intend to extort money from different JIO numbers mentioned in my screen-shot. Not sure if u validate properly before distributing SIM card @DoT_India . @ViCustomerCare same issue with VI.
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Rover
(@RoVersBoi7) reported
Travel a lot by @MumbaiMetro3 switching from @reliancejio to @ViCustomerCare cmon how can u not hv ur network inside a public transport system dat is benefitting so many #Mumbaikars doesnt look like der is will to resolve the situation with #ACES
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RoflsinghDhoni
(@narasimmansp) reported
@BSNLCorporate I decided to make my BSNL number my main number, but it’s become a huge disappointment. Haven’t been receiving OTPs for banking apps for days and customer care hasn’t helped. Might switch to @reliancejio . @BSNL, please fix these basic issues for loyal customers
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Happy Verma
(@HappyVb5671) reported
@ViCustomerCare Vi VOLTE service is not working as expected. Whenever I’m on a call, I’m unable to use the internet and I don’t receive any SMS. I miss you Jio🥹📷 @JioCare
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Happy Verma
(@HappyVb5671) reported
@ViCustomerCare Vi VOLTE service is not working as expected. Whenever I’m on a call, I’m unable to use the internet and I don’t receive any SMS. I miss you Jio🥹🥹 @JioCare