Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Durgapur, Kolkata, Mohali, Sūrat, Bhopal, New Delhi, Thiruvananthapuram, Delhi, Chennai, Bengaluru, Chhindwāra, Varanasi, Shiliguri, Visakhapatnam, and Nawāda.
| City | Problem Type | Report Time |
|---|---|---|
 Durgapur
|
58 minutes ago | |
|
Kolkata
|
Internet | 1 hour ago |
|
Mohali
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Sūrat
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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Rajeev Kumar (@RajeevSingh03) reported@jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.
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Rohit Patil (@rohitd0345) reported@JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect
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Umang Shah (@cryptoumang) reported@JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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Hımαƞshυ Rαwαl (@heemaanshuuu) reported@JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.
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Muzamil Kabir (@kabir_muzamil) reported@JioCare I expect a real resolution, not just a show of engagement.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Amit Ghosh (@amitgh22) reported@JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.
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Aryan_07 (@Aryan____01) reported@JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che
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Sarthak sharma (@Sarthak21986439) reported@JioCare Green stable but still WiFi is not working.
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Rajesh Sharma (@Rajesh290165) reported@JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka
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Devjit Krshna Ds (@DebjitDSpeaks) reported@airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.
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Eshaan25 (@Eshaan251) reported@sunipam @JioCare I had the same problem, the bouquet id change does work !
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diganta das (@diganta88714376) reported@reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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Tejinder (@Tejinder_dass) reported@Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.
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Debayan Das (@debayanBolchi) reported@JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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PINTU MONDAL (@PintuMondal08) reported@reliancejio Worst company to have brodband service!!!
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare