Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Bengaluru, Patna, Ahmedabad, Varanasi, Vadodara, Faridabad, Jaipur, Haridwar, Rājkot, Kharagpur, Sūrat, Bhubaneshwar, Ranchi, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 4 hours ago |
|
Bengaluru
|
Internet | 4 hours ago |
|
Bengaluru
|
4 hours ago | |
|
Patna
|
Internet | 4 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
|
Varanasi
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RitikJain (@RitikJainHere) reported@reliancejio @JioCare today my previous prepaid plan got expired so I had done new recharge of ₹899 true 5g unlimited plan and by that time my network is catching LTE only same place same usage but why you limit your user to 4g only previously I had not faced any such problems
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Sushant Mehta (@SkyBarrister) reported@JioCare totally sick of your support for jio fiber. I raised a complaint yesterday, nobody came. Please today a service guy came and he saw the wiring has been destroyed and he said he will be back with wire and made my complaint on hold. He didnt arrive at all, I called him and he was saying today we have a meeting of all engineers, and he will be at my place by 3:30, he didnt arrive again and when i see in myjio app the complaint is now anymore shown and the guy doesnt even picks my phone now. They have no working habits or accountability. Only your vile team keep calling with useless messages without any resolution. Your service is a joke and substandard offering like all Jio operations. I have no hopes from your team at all, because you have gone totallly downhill with complaints. Zero responsibility Zero service Zero overall, shame on you.
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Tharun k Antony (@TharunAntony) reported@JioCare 1 month unused balance+ Relocation charges ₹1200+₹1021 Total 3000 rupppees looted Jio Air fiber team, and service not provided, If any one plan to purchase Jio airfiber please understand my loss and rethink better other option
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Mango Investor (@mango_investor) reported@ThetaVegaCap @JioCare Mobile internet is also very poor. Take it as feedback.
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Panchatatva (@Panchatatva2) reported@reliancejio towers in gondegaon and dumri - Nagpur are not functional so no air fibre connectivity since last night. Issue is not resolved yet.
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RN Tiwari🇮🇳 (@rntiwarii) reported@JioCare same cut and paste reply. no solution, no deadline. and I m suffering as I refused to take new connection and deprived them to take their incentives if any
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Surendar Reddy (@surendar22) reported@JioCare The details are shared and request to resolve the issue on priority
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Narendra Patel (@Narendr18917982) reported@JioCare Last time also it was said by the customer care that the adjustment will be done and reflected on 26th July.
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Sushant Mehta (@SkyBarrister) reported@ParinM @JioCare Fortunately my engineer came, saw the issue and told me he will be back, making me sit whole day waiting for him. And never came neither picks my calls 😒
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Saurabh (@SDbhutwala) reportedNot sure about other places but in Ahmedabad @JioCare is a scam. A big time scam. Earlier I had a 30MBPS plan at my home which was not working properly so I upgraded the plan to 100MBPS and guess what, I don't have a speed of even 50MBPS. @reliancejio
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Anurag Birla (@anuragbirla) reported@JioCare Puting on Social media, makes it serious that there is no firm inforamtion since ladt 4 weeks and status is unchanged. Can you tell me how long we ahould wait or should we plan for other service provider.
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yogesh jaiswal paarth (@yogesh_paarth) reported@reliancejio Worst network I am experiencing these days....
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Ahmad Farooqui (@ahmadfarooqui01) reported@JioCare @reliancejio Is this how you treat customers? My Jio AirFiber has been down since 27 July. Engineer refused to visit, SR #SR00003CK5WL unresolved, and support has completely failed. NCH Docket #9826659 already registered. Resolve this immediately!
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Nisarg Gangrade (@nisargg21) reported@reliancejio @JioCare why is there no option to disconnect Jio fiber? What stupid application have you guys designed with no exit option.
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venkatesh (@justvenky98) reported@JioCare @airtelindia @reliancejio really not sure how jio is going servive in the market. Pathetic service
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Akshay Munde (@amunde123) reportedThe sales representative is not responding, and I have been unable to get support. This is unacceptable. Kindly resolve this immediately by completing the installation today or provide a full refund without further delay. #Jio #JioHome #JioFiber @JioCare @reliancejio
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Abhishek Batra (@AbhishekBatra12) reported@_MukeshAmbani @AakashAmbani_ @reliancejio #jio No one is answering the calls to atleast give an status or TAT for resolution..pathetic service
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OHacker Ji (@OHackerji) reported@JioCare have more usage restrictions than expected. When I compare it with another eligible Google AI Pro account that I use, the experience is noticeably different. I request you to please investigate this issue with the concerned Jio/Google partnership team and let me know whether the
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Ambikesh Tiwari (@ambikeshtiwari9) reported@reliancejio @JioCare why your sim recharged with 2gb+ 5G unlimited works like 2G kinda ****? And its not a rural area, I'm in town. If you can't fix this, I'm going to consumer court against your false claim.
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ankit agarwal☀️ (@ankitagarwal223) reported@JioCare why my wifi keep disconnectting in every 4-5 days, can you please resolve this in single go ? It's been 4th time I have raised an issue.
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vibhash (@vrock7) reportedDear @JioCare, my internet service has been down since yesterday. I raised SR SR00003CI8AV on 28 Jul, but the issue is still unresolved. app only shows “Home visit scheduled” and “We regret the delay” without any resolution. This is causing serious inconvenience. Plz prioritize
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Sriram Gade (@8454faacd5be4a4) reported@JioCare Jio fiber is Made in China item, If it works well it works,if troubles no one give assistance and never work,pray to god for who choose jio fiber and jio air (including me who suffers from last 2 days with these china item).Act fiber is best in india no issue since 4 yrs
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Ayush Shrivastava (@imayush14) reported@JioCare @reliancejio Worst experience with Jio. I've been waiting 5 days for a new connection, but no one has visited. Instead, your representative said, "Kisi aur se kara lo." This is completely unprofessional. Address: 1090 Chauraha, Lucknow, Uttar Pradesh.
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V R (@Visara9) reportedDear @JioCare, This is extremely disappointing. My Jio Fiber installation request was cancelled by the installation team without informing me or taking my consent. I had been following up repeatedly with customer care, but no one informed me about the cancellation.
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Anuj Parikh (@anujparikh18) reported@jio_fiber @JioCare Internet not working since 2 days. No one is coming to check, no one picking up phone. How long should I wait?
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Jyotiprakash sethy (@sethi_jyoti) reportedDear @JioCare, whenever there is a power cut in my area (PIN 756123, Andarai–Sabarang, Bhadrak, Odisha), the Jio mobile network goes completely down. This causes major inconvenience during outages. Please investigate and ensure proper backup power at the nearby tower. #Jio
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nick (@Nick_N_Shah) reported@JioCare Bhavana, so are you or anyone else is ok to setup call & discuss refund matter with your support team
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Manglam_sen (@ManglamSen) reported@JioCare Why it is still not solving every month I face new issues with jio very worst services i have seen from jio.. I would like to suggest everyone who are reading my comment please do not go for jiofiber. One of the worst service i have seen @JioCare every time new issues 😡😡😡😡
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a bharadwaj (@bharadwajrk4) reported@JioCare Till today issue was not received. Full money was not refunded
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Hardik (@hardikgohil01) reported@JioCare how do you see my internet is working when i am CLEARLY saying my internet is NOT working. Send the technician and fix it