Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Pune, Sūrat, Bhopal, Jaipur, Nagpur, Allahābād, Hyderabad, Ahmedabad, Chennai, Muzaffarnagar, Mumbai, Delhi, Bānposh, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 29 minutes ago |
|
Pune
|
Total Blackout | 42 minutes ago |
|
Sūrat
|
Internet | 1 hour ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Jaipur
|
Internet | 3 hours ago |
|
Nagpur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ram Maurya😎 (@mahtoG01) reported@JioCare @Vijay5830 My Jio SIM got deactivated. I'm in Maharashtra, but Jio says I must go to Delhi, where I got the SIM, to fix it. Spending ₹5000+ just to reactivate a SIM is ridiculous. Why can't any Jio store handle this?
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Tarun Mahajan (@tango4567) reported@reliancejio @JioCare #FTTH services are not working properly from last 2 three days I reported this to near #jiooffice but no action taken. We paid for three months in advance and we are not expecting this kind of services. 451224
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Pranay Verma (@pranayverma2007) reported@reliancejio I never expected our own Indian company for whom we have so much trust/ respect.Please intervene. Service of Jio is at stake. Surprisingly, Jio took one year subscription& suspend one month advance instead of one month additional srvc @mukeshambani566 @AmbaniKaVansaj
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GRV (@GauravKathait8) reported@JioCare @SahilLohchab11 How is that even justified? Calling every 5 minutes. There must be a government body to ensure safe and fair customer service practice to keep these goons in check.
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Shyam Mamidi (@mamidi_shyam) reported@JioCare Hi, I ordered a new SIM card on 26th May and this would be the third connection of Jio at home. But till now no one has delivered the SIM and 3 calls made to the Jio Care has not changed the situation. Order number is NO00015F4KLT Please help to expedite
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Vipin Kumar Shukla (@infinity161194) reported1/5 Dear @JioCare @reliancejio, I have been using Jio sim since 2017 and am currently a Jio True 5G user. Unfortunately, the network experience at my location has been extremely poor despite being a long-time customer. #Jio #JioTrue5G
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Saket Mahajan (@SaketMahajan5) reported@reliancejio Attention to People out there ! Jiofibre is a scam. You should pay more money but not fall for this scam. They will loot you, will ghost you, will not provide any service and will not refund money for months. @JioCare fraud
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Pritsh (@ppattnayak) reported@JioCare @JioCare @AkashMAmbani Despite repeated followups my issue is not resolved.Field engineers asking bribe for installation and till now my installation is pending since I didn’t pay them. I am a customer of jio since it launched.
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Shadab (@bloodbeastyt) reported@JioCare @jio_fiber hello team fiber requesting you to either fix the unstable Internet speed or take your trash return from my house multiple complaints no response unstable Internet all the time and unstable ping always is this Jio charging for us ? This service ?
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Praful Vinayak (@profSayz) reported@JioCare Thanks it’s already 8 pm now, I don’t think it’s possible today. It would have been better if your customer support had told me when I called thrice. Please review. If it’s not relocated by tomorrow then I will cancel my plan as it impacts my work badly. Please help
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Manish Gharat (@manish2005) reported@DoT_India Please help! NRI customer's number got suspended and @JioCare insists physical presence the only possible way for activation stating DoT guidelines. It's my wife's first and only India number that's linked to literally everything including Aadhaar, Banks, Investment.
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Akshay Patel (@9975b0431309446) reported@JioCare @reliancejio order number NO00015EYEXP Check service request number also SR000036Z8MV
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varun (@varun5880) reported@_MukeshAmbani @reliancejio Poor response from jio team. No one even called and come to get the wifi restored. Pathetic service care of jio You should refund the monthly charges which has been taken ..
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AnkurMendi... (@ankurmendi) reportedExtremely disappointed with @JioCare support. I've repeatedly called and emailed requesting my jio fiber Mar 2025 bill, but no action has been taken. This has been pending for far too long. Requesting immediate resolution. Please provide the bill without further delay. #JioFiber
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Akhilesh Nair (@Akhiii_nair) reported@JioCare @reliancejio i have installed a fiber yestersay and till this time proper installation is not happening, very much frustrated as school and work projects are not getting done on time. Please fix this asap. Order no. NO0001DQF6SI JioFixedVoice Number +91 8031578854
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Deepak Singh (@DeepakS69183628) reported@JioCare Dear Customer, This is with reference to Service Request No. SR000036MXCV for your JioFiber connection. The Jio service engineer was scheduled to visit your premises on 2026-05-30 - 15:45:00. As you have requested to reschedule the visit for another time, They are lying.😡
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प्रवीण बाबु (@Praveen77070) reported@JioCare @reliancejio can you please fix internet speed issue at earliest. As on daily basis i am experiencing slow speed. Replace the device if required or do needful. OW I'll change operator. 06154319266. It is impacting our job.
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Midzy (@A_doitmidz) reportedSame problem @JioCare @reliancejio
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Deepak Singh (@DeepakS69183628) reported@JioCare This is completely unacceptable. I never requested any reschedule. I have been continuously following up for the last 10 days because my internet is not working properly. Why would I postpone an engineer visit when I am the one suffering due to this issue?
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Noufal Ithikara (@noufalcep) reported@JioCare It's 20th day of payment. 5th day of complaint request. Where is the connection? Where is the solution? Where is my money?
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SupportSELF.IN (@serviceselfin) reported@OfficialJioPC @JioCare Jiopc neither mouse nor keyboard detected tried using wired mouse as well Whats the solution Tried to place a call To your call center no response
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Sunny Mistry (@SunnyMistry1995) reported@reliancejio @RelianceDigital Purchased an AC on 28 May 2026 with a commitment of next-day installation. It's been 3 days, multiple follow-ups, and still no resolution. This AC was urgently needed due to my child's health condition, but seems to mean nothing. pathetic & shameles
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prashant singh (@PSonal1691993) reported@JioCare No its not because of any technical reasons. Received the call from engineer and he asked me to call customer care and get someone else assigned for this job saying that he doesn't do relocation work. @jagograhakjago this is ridiculous. I've already paid the bill until 10th May.
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Ishfaq (@_ishfaqw) reported@JioCare my jio fibre Connection was installed on 26 May 2026 but it is not working from 27 May 2026. Please look into it
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Kumar Saurabh (@saurabh_2123) reportedSubject: Urgent Escalation – JioFiber Not Working for 5 Days I am facing a continuous service outage with my JioFiber connection for the past 5 days. Despite raising multiple complaints (3 times daily), no technician has visited my home. @JioCare @reliancejio @jagograhakjago
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Aware Citizen (@notbrainrot3) reported@SahilLohchab11 @JioCare Jio has always been like this! Airtel is not perfect, but at least it cares, provides customer support & resolve issues when you face them, not like Reliance that just wants your money and basically tells us to go to hell
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RAJESH KING VK (@RajeshKingVK18) reported@JioCare After recharge, Jio continued consuming the main plan instead of the ₹39 pack. I called customer care immediately and was told: “Don’t worry, the 3-day validity is just formal/technical. Your add-on won’t expire and will be used later.” I trusted that statement.
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JioMart Support (@JioMart_Support) reported@kantchandra131 @reliancejio @JioMart appropriately. We strive for continuous improvement to provide better customer service. Regards, Team JioMart (2/2)
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Jeh (@jehan33) reported@JioCare My number is deactivated due to non-recharge 2 days back. I’m not able to reactivate online. Please help.
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Priyanshu (@priyanshu_4uu) reported@JioCare @reliancejio fraud company,i paid the bill still didn’t receive the service.When raise complaint,my number was blocked instead of resolving the issue.This is what happen when you destroy the market and consumers are left having to beg for the service they already deserve