Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chennai, Chhindwāra, Hyderabad, Mokokchūng, Lucknow, Ludhiāna, Mumbai, Udaipur, Patna, Indore, Bhubaneshwar, Pune, Hisar, Vadodara, and Kozhikode.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 3 minutes ago |
|
Chennai
|
Internet | 33 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Chhindwāra
|
Phone | 2 hours ago |
|
Hyderabad
|
Wi-fi | 3 hours ago |
|
Mokokchūng
|
3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hemanth kumar K (@Hemanth66346321) reported@JioCare It is not matter of disappointment here the customer needs only proper service which are capable of
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Jilla Sakthi 💛❤️ TVK ❤️🔥 MI 💙 (@Jilla_Sakthi13) reportedAppalling service from @JioCare! Made over 20+complaints about NO network in the city, but your executives just hang up on me.can't even get 4G speed. My daily work completely depends on the net. You take our money but provide zero service? Fix this immediately! @reliancejio
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Ankur Sinha (@ankursinha2608) reported@JioCare But for the past 1 year I have been using the same name for 4G and 5G bandwidth. I haven't faced this issue ever. This issue I have been facing for the last month .
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Iqbal Ahmad M.P. ✍️ (@iqbalErinase) reported@JioCare Discovery chennal and other chennal language is not Cheng Please help me
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Kotwal Vijay (@KOTWAL_VIJAY_S) reported@JioCare surprise, support field staff attended on time but again without drill machine and left without relocate the connection. I think, all people should think twice before applying Jio fiber connection.
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Ayush Gupta (@ayushgupta011) reportedComplaint regarding excess charges for the Amazon Lite on my Jio connection 1135599831. I have already purchased the Amazon add-on plan, yet additional charges are still being applied. Kindly remove these excess charges immediately, otherwise surrender my connection @reliancejio
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íxí (@theStriderlotr) reportedNo resolution yet. I am telling with a heavy heart that this cannot be resolved in 4 years. I have to move to the consumer court. And I'd rather have some other connection than Jio for new one. I am really frustrated with this @JioCare @reliancejio
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idontkknoww (@iidontkknowww) reported@JioCare Solve my issue mf
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Saumitra (@Bharatvars) reported@reliancejio @RCBTweets Dear Jio, I am writing to bring to your attention an unresolved issue regarding my Jio AirFiber connection (Number: +91-5353564845). At the time of installation six months ago, I paid an initial amount of ₹1,200.
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Nitin Mahajan (@NitinMa54188395) reported@JioCare @JioCare @reliancejio , issue still not resolved. But request again marked as closed
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John kumar (@KumarJohn89) reported@reliancejio @RCBTweets Dont buy #JioFiber, I paid on April 25th and they didn't install till now raised refund request on May 6th after waiting for 11 days and even today till 16th May they have not refunded and just copy paste the same terms like soon, asap, earliest. Very poor service ¬ reliable
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NAVIN M V (@Navin_M_V) reported@JioCare Please note the details has been sent to DM now. Please act as soon as possible. Its top priority. I need to surrender the connection and get the refund back asap. If you delay then get ready to face the consequences of your poor service pushed me to do so.
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Mohit Dhall (@mohitdhall22) reported@JioCare The kind of experience I’m having, I won’t recommended anyone to use Jio in future. Poor customer service.
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Gautam Gupta (@itsgautamgupta) reported@JioCare @reliancejio One of the worst Experience Ever . I ordered a Sim and it's been more than 48 hrs but Sim Not Delivered. Even I call multiple times to delivery person but he is not responding and no update. Even I complaint multiple times.
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Swa🇮🇳desh (@swadesh93) reported@TechTurbanator @JioCare Bro same issue till now?
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H M Johari (@sanjuhmh) reported@JioCare Not working
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SHANU SRIVASTAVA (@SHUBHAMSHANU02) reported@AkashAmbani @JioCare @RelianceJio Shunted by your team for 1 MONTH! Rs 1200 taken on 17 Apr (Order: NO0001D08GD8), but NO installation done. Now team closed my SR: SR0000355P5V lots of Time saying "assigned to future date" Fraud & pathetic service. CANCEL & REFUND MY MONEY NOW
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जितेन्द्र कुमार جیتیندر کمار Jitendra Kumar (@Biharibole) reportedwhat happend @reliancejio @JioCare, 14th May have passed 2 days ago, no body visited my place. Still no network! Are you thinking anything?
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Annual (@Annualive) reported@IndianGems_ @AkashMAmbani Chor hai @JioCare internet service uninterrupted deta nhi hai aur full payment chahiye as if they are providing 24x7 service I hate ambanis
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Nikhil Verma (@NikhilVerma03) reported@JioCare Share me service request number and let me know how i can track it .
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@nkur (@erankur26) reported@JioCare @reliancejio My Jio SIM suddenly stopped working in Netherlands since Thursday. Showing "No Service" and web portal says "Invalid Jio Number" during recharge. Critical for bank OTPs. Please fix the roaming handshake/database sync for NL users. #JioRoaming #Netherlands
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Ronit Deb (@r0n_it) reported@JioCare red light blinking in the fibre box every now n then from day b4 yesterday. in the morning it was ok working fine n thn it goes off again n came back to working again. few mins b4 it was not working,again its working now
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Prabu Rajan (@prabu10rajan) reported@JioCare Getting sick and tired of your service. Here’s a new service request again for today SR0000360GK3
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idontkknoww (@iidontkknowww) reported@JioCare Wtf are u doing when me problem is solved of u can't help me then provide refund **** worker and team jio...🙌
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare If 6 days without service still does not qualify for any compensation according to your policies, then kindly refund the remaining plan amount and take back the router/device. Such service quality is not worth continuing.
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dilip dp (@DilipPusala) reported@JioCare @JioCare With mobile number 8074086164, can you tell me how many requests I raised, how many are pending, and how many are closed. After that, please close all my service requests pending under my ID and cancel the order. It's been 30 days since my request.
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UMESH (@meet2kumarumesh) reported@JioCare Your engineer Pritam Patra visited the site but failed to resolve the problem.
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare What's the problem unable to access internet
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare Different representatives are giving different scripted replies despite screenshots already shared. The fact remains that the service was unusable from 7 May to 13 May & complaints were repeatedly rescheduled/closed. Customers shouln't be charged for days without service