Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ranchi, Meerut, Pune, Rohtak, Chhindwāra, Coimbatore, New Delhi, Bengaluru, Mumbai, Nagpur, Baddi, Durgapur, Jamnagar, Delhi, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Ranchi
|
3 hours ago | |
|
Meerut
|
Internet | 7 hours ago |
|
Pune
|
Internet | 7 hours ago |
|
Rohtak
|
Internet | 8 hours ago |
|
Chhindwāra
|
10 hours ago | |
|
Coimbatore
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VIKASH JAISWAL (@vikashgladoo) reported@reliancejio @JioCare Unable to make outgoing call from my Jio family Mobile number -9335852719, Visited service centre at Piplani Katra, Varanasi,221001-U.P but still unable to make calls or use internet. Regards, VIKASH JAISWAL 8318114687
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Abhijeet (@VaishnavAbhiii) reported@JioCare Indore network is very poor network always on LTE not 5G Improve 5G and 4G data network
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Aaryan (@AaryanRaza) reported@reliancejio @JioCare you guys closed my number even when I recharged on it. When I went to #jiodigitalstore they said to talk to customer care which never get connect. #jiofraud @TRAI
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Chandan Kaiche (@ChandanPatil077) reported@reliancejio @JioCare If your technician or company have lack strength to resolve my problem , then tell me so. I will go to the consumer court to seek justice.
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Spiderman🔥🌋 (@Paulsatwik1) reportedHey @airtelindia, what is wrong with your network? 😡 I am in the exact same location where I always got Unlimited 5G. For the past 3 days, my daily 4G data pack is getting exhausted instead. Fix this immediately or I am porting my number to @ JioCare. #AirtelDown #Airtel5G
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Kunal Shah (@shah_kunal13) reported@saaaanjjjuuu Airtel is far better than Jio network. @JioCare
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Balu Kondapalli (@Balu2070) reportedJio AirFiber service is extremely pathetic. It’s been 5 days since I lodged a complaint, and there is still no response. The internet is completely down, and OTT apps are not working at all.Highly disappointed with this worst service! @JioCare @reliancejio @jio_fiber #jioairfiber
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Balu Kondapalli (@Balu2070) reported"If my business were really of 'prime importance', someone would have at least replied in my DMs by now. 5 days of no resolution, no internet, and zero support. Close this service request and disconnect my Jio AirFiber connection immediately!" @reliancejio @JioCare
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vivek sharma (@viveks1977) reported@JioCare Customer care said engineer visit between 3 to 4 pm today but no one visit till yet
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Mr Kkm (@MrKkm3) reported@JioCare @reliancejio Even YouTube videos at 4K start buffering within just 5 seconds. This is clearly not normal for 4G/5G service. Please investigate the network coverage and capacity in my area and resolve this issue permanently. @JioCare
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Real Live Update (@Sonu230601) reported@reliancejio @JioCare When I go to Settings → Applications, even the downloaded apps are showing as “Unavailable.” The STB is connected to the internet and the network shows Working fine, so this appears to be an STB activation/provisioning issue. resolve this issue as soon as possible. @JioCare
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irfan khan (@irrfan7) reported@reliancejio @TRAI @reliancejio Still no response to my complaint. Jio network remains extremely poor—frequent call drops, broken voice quality, and internet buffering most of the time. Please acknowledge this issue, provide a complaint number, and resolve it urgently. #Jio #JioNetwork #calldrop
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AasiF (@HodaAsiful) reported@reliancejio @airtelindia Very poor 4G network in Madhupur, Via Kuanpal, Mahanga, Cuttack, Odisha-754204. Only 1 bar signal, frequent call drops & internet not working. Please check tower coverage and improve 4G/5G service in this area. 🙏📶
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Balu Kondapalli (@Balu2070) reported"Why ask me to DM if you don't intend to respond? Worst service ever, Jio AirFiber! @JioCare"
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sandeep patwari (@coolpatwari) reported@JioCare Can you please tell me the number of times the issue needs to repeat for you to take corrective action? Issue happening 4 times a month is not sufficient enough for you to look for a permanent solution? Why there is no work done to satisfy a customer concerns, this is ridiculous
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Puneet Kumar (@_JOINTDIRECTOR_) reported@_MukeshAmbani @reliancejio @JioCare Again they have given me tomorrow appointment sir. For 5 days they are giving appointment but no solution.
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Rahul (@imrahul_neela) reported@JioCare I'm available from yesterday, I was told by multiple CS members that it would be resolved yesterday for sure and hearing the same today, you are not even able to give a timeline for resolution which is very bad
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Sushant (@Sushsaurav) reported@MukeshAmbaniOf @JioCare @TRAI anyone who can help and stop these #Fraudsters from looting public. They can do anything to fool. Pls help. #ConsumerProtection
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Mr Kkm (@MrKkm3) reportedThe indoor internet speed on both Jio 4G and 5G has become extremely poor again. There was some improvement in between, but now the issue has returned. I was watching a match on JioHotstar today, and the stream was buffering after almost every 3–4 *****. @JioCare @reliancejio
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✪ (@Aaryaman_i) reported@danielfr0sh @reliancejio Interne issue bro despite complaining lots of time they aren't solving this issue 😞
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Jon Snow (@somsinha243) reported@JioCare hi, facing extreme issues with wifi coverage, no help from My Jio app
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Balu Kondapalli (@Balu2070) reported"Not needed anymore! I have already requested for disconnection. Why should I keep waiting when you couldn't resolve the issue even after 5 days? I don't want your service. Worst customer support!" @JioCare
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Spidey (@ravikant5838223) reportedJio 5G++ signal is showing in Allahpur, Prayagraj, yet I can’t even send a WhatsApp message. I have to buy separate 4G data add-ons, which often don’t work either. Customer care has been giving the same assurance for 3 months, while Twitter DMs get no response. @JioCare
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Subodh Singh Rathore (Unreserved Class) (@SirSubodhSingh) reported@aawasthilaw @reliancejio @JioCare Bro switch to Excitel. Never regret. I am also facing same with jio next Airtel.
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a'xi (@wyzediitz) reported@JioCare @reliancejio I’ve already sent all the details and explained my issue through DM as requested. Please check my DM and respond urgently. I’m waiting for your response.
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Subodh kumar (@subodh2890) reported@JioCare raised a complain for fiber today morning SR00002NFR38 Technician visited and repaired it On dat time it was correct After som time again the sam issue raised Seeing this i hav again rang the same technician but he said he can come tomorrow It means i hav to sit idle
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Avijeet | Personal Branding Strategist (@avijeet_writes) reportedJust experienced the worst service from Jio! Call dropped five times in 10 minutes. What is this pathetic service after charging so much and increasing the recharge price every three months? @TRAI @JioCare
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HANUMAN JAKHAR (@hrjakharjat) reported@JioCare @reliancejio It's been 24 hours but the 5G internet is still not working.
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Apparao Pyla (@raoapyla) reported@JioCare It is very very dispponting to mention that,Issue was not resolved till date.
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Pavan Kumar Bonda (@bonda_pavan) reportedCould TRAI please clarify why Airtel and Jio have increased their mobile tariff prices? We are paying more, but in my village, Jio 5G is still not available. If the prices are being increased, shouldn’t network coverage and service quality improve as well? @TRAI @reliancejio