Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhīlwāra, Chhindwāra, Kolkata, Guwahati, Patna, Mumbai, Bengaluru, Pune, Chennai, Hyderabad, Chās, Varanasi, Jodhpur, Sopur, and Raurkela.
| City | Problem Type | Report Time |
|---|---|---|
 Bhīlwāra
|
Internet | 32 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Guwahati
|
Total Blackout | 4 hours ago |
|
Patna
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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BLanK (@Siddharth_lol) reportedYour in-app chatbot is an absolute joke, it just tells me to buy more of your services for some reason instead of giving any valuable answer. Your engineers just say "sorry can't do anything call customer care" and hangs up. I've basically lost the ability to contact @JioCare
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Dhritiraj (@Dhritiraj20) reportedKindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported@JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router
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Pradip chavan (@hjsnehwj) reported@Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL
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jkk (@jkk270790) reported@JioCare I am facing jio fiber issue since today afternoon Still not resolved? What’s happening??
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reportedFiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare
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Bounce Back (@RajKumarRising) reported@Saurabh_Pinch @reliancejio This is very larger issue currently
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest
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aaaa... (@adiverma1234) reported@JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there
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Sushant Sharma (@iamSushantkmr) reported@Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Dhriti (@dhritiawakened) reportedYou guys are useless with your bot operated customer care @reliancejio
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst
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Suresh kuamr (@Sureshkuamr6) reportedHey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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Nabhoneel (@Nabhoneel88) reported@JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio
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Irfan khan (@irfankhanzirfan) reported@reliancejio due to high voltage adapter burnt sir.. send a agent for help
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Neeraj Alia (@neerajalia) reported@JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....