Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Chandigarh, Bengaluru, New Delhi, Delhi, Chhindwāra, Patna, Indore, Hisar, Hyderabad, Chennai, Udupi, Sūrat, Roorkee, and Trichūr.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 44 minutes ago |
|
Chandigarh
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ishan Sharma (@Ishan25Dec) reported@JioCare Dedicated??? They are not dedicated at all, if I have not posted this concern here your team would not have bothered to help me out or provide me an update.
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hangman (@MohammadAnas07) reportedMore then 4 months passed. but this **** company @JioCare didn't refund my money. i paid 3k for the service but didn't get the service on time. After 3 months they only refunded 1200/- rs. Guys please don't pay them. they're fraud. they take advance but didn't provide the service
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Arjun (@Arjun00711453) reported@JioCare Engr who is assigned to rectify the issue, 10:30-11:30 AM 04 Aug.However, his phone is switched off.Could you tell me how I should proceed now? It is extremely disappointing,there is still no accountability in resolving an issue that has been pending since 30 July 2026.
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Manas Pratim Sharma (@manas_pr_s01) reported@JioCare need to get my fiber connection relocated. Have raised the request and paid 1200 upfront. Why is the service so horrible? The time is being rescheduled 2-3 times. No technician has yet reached out. Expect better from industry leaders like you.
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Samiran Mishra (@scoutdesk) reported@JioCare Hi. Had booked a Fiber relocation request and had also paid for it but the app says there's no pending order. Please help.
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Rishabh Agarwal (@BeInfiMan) reported@JioCare I've DMd you. Can you please look into this on priority. I've been facing trouble working because no WiFi is not installed yet
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ABHASH CHANDRA JHA (@AbhashChJha) reported@reliancejio @JioCare Kindly fix calling services. Experiencing extremely poor services.
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Rishabh Agarwal (@BeInfiMan) reported@JioCare @JioCare What do you mean if I,m eligible? No service has been given yet. I have been scammed by your agents into paying the amount and not even get installation / activation. Cancel the plan immediately and refund the complete amount. @jagograhakjago PLEASE HELP if possible!
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UB (@umvibh) reported@JioCare @reliancegroup @JioCare at its best. Making a mockery out of the customer.
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G R Sachdeva (@GRSachdeva3) reportedMy relocation request pending since 5 days no resolution provide bad service and worst customer care service 8527334443 @reliancejio @reliancegroup @MukeshAmba
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Uttam Chaudhari (@UttamChaudhari_) reportedTeam, I had installed JioAirFiber last month on 14th July. I was told that you will get unlimited data for one month but it got over today on 4th. I talked to the service team and they said nothing can be done, these are false promises. @reliancejio
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Mausam Singh Rathore (@mausam200) reported@JioCare @JioCare need a final date and time to solve this issue. Not a false working or commitment
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Thamizharuvi Rajendran (@ithamizharuvi) reported@JioCare How long I need to wait. ? It's almost 6 days crossed..solve this issue by today else refund my money . I need to choose real network service provider.
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UB (@umvibh) reportedLatest update - we have been denied any service and are being penalized for the job that was to be done by @JioCare.
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Devyani Joshi (@devyani21) reported@JioCare We are tired of this type of complaint Either send ur engineer today before 10 or we will change the service provider. @reliancejio
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Er AR Saiyad 🇮🇳 (@ARSaiyad) reported@JioCare @reliancejio Our JioFiber in Ahmedabad has been down for over 1 month. Multiple complaints and service requests have been raised, but every time we're promised a technician visit and no one comes. We've paid for the service but received nothing. Resolve this immediately.
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UB (@umvibh) reported@JioCare I am an emergency medical service provider and just for stating the obvious if any patient dies due to you negligence then @reliancejio is responsible for that death and the subsequent losses. We provide services to cardiac patients and elderly patients but @JioCare is absent.
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Aryan Raj (@aryanankit_raj) reported@JioCare How can you have such a disappointing service, I am relocating and my connection is down for 3 days, it was supposed to be setup yesterday but engineer never called, and now today engineer out of his own accord scheduled a slot of 8:30-10 pm without consulting me.
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PHOENIX (@Wesayss) reported@reliancejio @jio_fiber @JioCare my Wi-Fi ain’t working please help out it’s bee 13 hours now.
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Rohit (@rohitpandeydas) reportedThere is no response yet. You can refuse saying that I cannot fix the problem and the matter ends. @reliancejio @JioCare @RIL_Updates
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Aryan Shakya (@aryanshakya06) reported@JioCare But what about a final fix to the problem so that I should not have to do this more often, all of these services are of the same 1-2 months.
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November (@AmitKumar_07_) reported@JioCare I seek no special favour from your end. I merely expect the service that was explicitly promised and for which I paid. Kindly activate the 2nd month of my plan as assured at the time of installation. Upon the completion of that period, I shall recharge the if required..
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Shivkumar S Pandey 💎 (@ShivkSPandey) reported@JioCare @reliancejio Booked Jio Fiber Home + Set Top Box. Order: NO0001EXMQD4 Paid but no installation since 6 days. Was promised next day installation. Please cancel & refund my money ASAP. DM me for details.
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Aviral Srivastava🚩 (@AviralSri67) reported@reliancejio @JioCare please call me not able to connect with you and use network of my Jio even 4G is not working properly please help in solution
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anurag Tripathi (@anurag1478) reportedTweet 2: Despit the cmplete outag, custmrs r still being 4 the period when no service was available. This is unfair and unacceptable. I request an immediat investigation, accountability for negligence, and a full refund/compensation for the entire outage period. @JioCare @TRAI
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Sonu Raghav (@Sonuraghav0001) reported@reliancejio Hi Mr Anuj Jain I am highly disappointed with the services I have paid for new air fiber it’s been 3 days but nobody even tried to contact me ,I am trying to area maneger but not giving proper response poor service
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Mohan Raj (@mohan_raj2607) reported@JioCare If it had been resolved, why would I still be asking for an update? The issue is still the same. @reliancejio @JioCare
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Adv. Ankit Prasad 🔱 (@ANKY_III_IX) reported@JioCare @JioCare still facing the same issue.
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Neeraj bisht (@Oas_is) reported@JioCare Still the best worst service by jiocare@jiocare
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Panchatatva (@Panchatatva2) reported@JioCare And I am really surprised that your technical team is so inefficient that past 6 days they are not able to identify and resolve the issue @reliancejio @JioCare