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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jabalpur, Tiruppur, Dehra Dūn, Bhopal, Ahmedabad, Pune, Chandigarh, Chhindwāra, Amritsar, Madurai, Varanasi, New Delhi, Hyderabad, Sopur, and Imphal.

CityProblem TypeReport Time
Jabalpur Internet 2 hours ago
Tiruppur Internet 5 hours ago
Dehra Dūn Internet 5 hours ago
Bhopal Internet 6 hours ago
Ahmedabad Internet 6 hours ago
Pune Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilThyagaraj
    Anilkumar (@AnilThyagaraj) reported

    @JioCare After rebooting many times also , I am not seeing wifi connectivity. It's not appearing. Plz arrange service engineer

  • manimasss
    Mani (@manimasss) reported

    @JioCare If you are not able to fix i will go with zee5 again the zee 5 pack also part of the Ott plan in my jio fiber subscription list but they are charging additional amount. Please let me know if you are not able to fix i will close this account for sure

  • vsk_sravan
    Sravan kalyan (@vsk_sravan) reported

    @JioCare @reliancejio @JioCare No use of contacting customer care Useless myjio chatbot

  • Reetapathak3
    Reeta pathak (@Reetapathak3) reported

    @JioCare found out that jio Wifi service doesn't have engineers and technicians because of poor payment policy no one wishes to stay where as we consumer are being forced to pay for no service they have no reply only pacify with stupid talks we are suffering

  • SatyaPraka1975
    Satya Prakash (@SatyaPraka1975) reported

    @reliancejio @JioCare I am facing extreme worst network connectivity from yesterday. 5g also not working since yesterday. Kindly look into this.

  • _vishaaaal
    Vishal (@_vishaaaal) reported

    @JioCare The problem still persists to date.

  • MK7786
    Mitesh Jain (@MK7786) reported

    @JioCare @Ankitthakug33s Pls check DM. It's urgent. Connection is not working from yesterday.. cannot go through customer care.

  • RazeevPatel
    Razeev Patel (@RazeevPatel) reported

    I am writing to inform you that I will be porting my number to Airtel due to persistent network issues in the 590019 pincode area of Hanuman Nagar, Belagavi. If u want me to stay in jio kindly improve ur network before it get ported @JioCare

  • deepakrj1988
    Deepak Menghani (@deepakrj1988) reported

    @JioCare not able to connect to your customer care Pls help @_MukeshAmbani

  • kumarkush
    KUSH KUMAR (@kumarkush) reported

    @JioCare No status on installation under relocation request till now, pathetic service, porting my existing jio number to other service provider

  • honeybadgerx100
    MBX (@honeybadgerx100) reported

    Out of all the OTT services I have used, @OfficialJioTV @reliancejio @JioCare has got to be the worst user discovery experience. Tried to watch F1 Qualifying in Barcelona but cannot seem to find it. Their search shows random results. Literally unusable.

  • highlandersays
    Biswajit Nath (@highlandersays) reported

    Day 39 of @JioCare @JioCare being absolutely indifferent towards customer grievances and commitments. Top channels and Social media team has zero clue about what is going on in the ground level. Meanwhile, template replies and false promises keep on coming.

  • Sanju_nema
    Sanjeev Nema (@Sanju_nema) reported

    Jio Fiber, what’s going on? 😤 Service Disruption on my connection +91-7553581868. Raised a request but it’s still showing ‘Open’. Been waiting forever for resolution. Request ID: SR00002LSDMQ @JioCare please fix this ASAP! #JioFiber #ServiceDisruption

  • Gulam_Mohds
    Gulam Mohammad 🇮🇳 (@Gulam_Mohds) reported

    @JioCare My Jio Wi-Fi hasn't been working since the day before yesterday. Customer care said it would be fixed by 12:30 AM yesterday, but it still hasn't been resolved; only a red light is blinking on the device.

  • NikhilS21326223
    Elon Mast (@NikhilS21326223) reported

    @JioCare From 5 days my internet speed has drop down dead , only .92 mbps of speed and when I'm trying to call your executive, I cant reach out to them , can't access ott apps too smoothly, kindly look into the matter and help me setup with anyone for further steps

  • prakashgv
    Gudipudi (@prakashgv) reported

    @JioCare Please help me with what is the status of internet restoration at the site . We are getting unreliable information and no progress .it's 72 hrs outage has happen , not a single correct answer is given to customer .all cooked and false information .

  • Malhotradpranab
    Malhotra Dash Pranab (@Malhotradpranab) reported

    I booked a choice number yesterday morning at around 8 am.. and get sms for activation agent details yesterday. Still sim not delivered. I complaint and lunch a ticket, care team said 3 pm -6 pm in between sim will activate. But still nothing @reliancejio @jio

  • abhishekAYD
    ABHISHEK TRIPATHI (@abhishekAYD) reported

    @JioCare Hi, It shows "No service center found in your locality"

  • Sanjeevjha31
    Sanjeev Jha (@Sanjeevjha31) reported

    @JioCare It's 4days, still working/wait. It is not expected from brand like Jio. Only big claim, on ground, you are down. In today's time breakdown for 4days means, Just like sarkari,your infra strength is very weak & incompetent. Who will bear the loss for these day?

  • Shyamalkhan2010
    Shyamal kumar Kha (@Shyamalkhan2010) reported

    @JioCare I called your support just now and they said that they will fix it within 2hrs

  • aswinib123
    Aswini Bhattacharjya (@aswinib123) reported

    @JioCare Hearing same response from your service engineer!! Disgusting. Please fix it today

  • M_jeeshan21
    Mohammad Jeeshan (@M_jeeshan21) reported

    Poor network @reliancejio I motiganj

  • manishho
    Manish Tarkar (@manishho) reported

    @JioCare Fibre connection has been down for 10 days. Despite multiple scheduled visits, no technician has visited yet. This is unacceptable and amounts to harassment of a paying customer. Please resolve the issue immediately or process a refund for the downtime.

  • Sunny_GIGL
    Krishna Pratap Yadav (@Sunny_GIGL) reported

    @JioCare Despite multiple complaints, the Jio network problem in remains unresolved. Internet service is not working properly, data speed is extremely slow, frequent disconnections. This is causing daily inconvenience to customers please take immediate action and fix the issue urgently.

  • amitgautam52
    Amit Kumar Gautam (@amitgautam52) reported

    @JioCare @JioCare Very disappointed. My JioFiber complaint SR0000386ZJ7 was marked as resolved, but internet is still not working. Engineer first said router replacement was required, then informed it was a fiber line issue. Earlier also, a false "Customer Not Available" update was given

  • sukum51
    Suhas Kumar, IFS (Retd.) Former PCCF, MPFD (@sukum51) reported

    @JioCare, I have emailed Jiofibrecare about activating Prime Video. Please read that, the activation is pending due to a glitch in the MyJio app. When payment has been made, why should I wait for activation? Please resolve the issue ASAP.

  • sudhirnsc
    sudhir vishwakarma (@sudhirnsc) reported

    @JioCare Dear @JioCare @reliancejio Jio care /customer support repeatedly replied same from last 1 year but no one able to resolve the matter till yet.. I already recharged annual plan. Next time I will go to other isp except jio.. Bogus/poor/pathetic service at all....

  • maligujrati
    Santosh Mali (@maligujrati) reported

    @reliancejio @RIL_Updates I am facing slow internet issue called your support they were super rude and was not ready to even register a complaint . somehow i got through to one of escalation team they registered a complaint and engineer came he did nothing just wasted my 1 hour and put my SR on hold

  • happytradr
    Harpreet Singh 🦉 (@happytradr) reported

    @JioCare Jio fiber connection dead since last 6+ days and no one is ready to help me. The local guy says he has no manpower for the repair work. Please look on priority. This is second request that I have raised in the last 7 days. Request ID : SR00002LR9N6

  • vijayFaridabad
    Vijay (@vijayFaridabad) reported

    @reliancejio Internet not working in Faridabad since morning +91911293661474