Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Bengaluru, Sūrat, Patna, Chennai, Mumbai, Delhi, Guwahati, Pune, Jaipur, Kolkata, Cochin, Ahmedabad, Thiruvananthapuram and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Bengaluru |
Internet | |
| Sūrat |
Internet | |
| Patna |
Internet | |
| Chennai |
Phone | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Soumyadeep Das
(@akaappleboy) reported
Hey @reliancejio & @JioCare , there’s a problem with your #MyJio app in iOS! While selecting a JioTune, the app’s not able to play the preview of the tune. This needs to be sorted out by ur technical team. The app’s neither able to play via integrated media player nor via iOS’s !
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Rohan Garg
(@grohan1310) reported
@JioCare @reliancejio I have raised the cancellation request SR000016EDHX on 27-Aug of my Jio Fibre. Again raised the request to Appellate SR000016LJFZ. Even after following multiple times, device has not been picked up. This is the scam running by Jio. Poor Services.
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ABHISHEK TIWARI
(@Abhi_1Tiwari) reported
@JioCare Team, for that one time charge only, i am asking for a waver, under goodwill gesture & considering my old relation with u guys as a customer, will u be able to assist? Or copy paste the same old response ur doing since last week!!!
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avinash chitnis
(@chitnisodu) reported
@reliancejio my fibre connection was faulty SR160000H6GH, NO ONE CAME TO RECTIFY, new agent said dunk the connection, take new, so new con taken. today out of the blue engineer calls sir aapka kuchh problem haii kya? What a resolution I got new conn, Jio added one more subscriber
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leela jee jewels
(@Gemology9) reported
@JioCare @JioCare @JioCare hi this is box pick up schedule CO0000E41D5Y when is come your team to pick the box always getting reschedule msg what a worst service
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KANAK
(@KANAK01011970) reported
@JioCare You cheaters don’t want to solve technical problems and when myself porting out why are calling so many times day and night - hopeless and worst experience @reliancegroup - चोर कम्पनी !!!!!!
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Ramanakumar
(@Tipsbunny) reported
@reliancejio one of the worst services I have ever seen with Jio. Inspite of my complaints, no one bothered to rectify my calls incoming and outgoing. my No:8688134897 Dont be thick skinned
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Durba
(@Durba90829827) reported
@JioCare #JioFiber is cheating with the customer. According to jio fiber customer care the refund was initiated on 2nd September..from that day I was listing that within 4 working days the amount will be credited. I want to know in jio fiber's calendar when the 4 working days will come?
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Achint
(@Achint_agg) reported
Worst customer service award? @reliancejio @JioCare I have 3 fiber connections none working for past 16 hrs. Engineer & Customer service say it will take 24hrs. Really?? in times where everyone is working from home Jio stills says 24 hrs. Really Disappointing SR000016PATZ
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Sanket Patel
(@sankkket92) reported
@JioCare Awaiting reply. Being a loyal Customer to Jio I expect an immediate resolution. Please don't give me automatic replies. In fact i am a huge Fann of Jio having Jio fiber also for home. I used to recommend to people to have Jio services. Now let's see.
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Tn20f
(@Tn20f) reported
@JioCare is there a way to speak to someone in jio. The 1991 contact is bakwaas. I get to speak to a executive while I am on airtel. But porting to jio ..imade a bad decision
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Kishan Agarwal
(@agarwalkishan21) reported
@JioCare It's been about one week since I applied for relocation of jio-fibre services to my new apartment. Should I wait for another month or change my wifi service provider.
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SARATH
(@Saraths_Here) reported
@JioCare I don't know my mobile number, that is the issue and how can I DM the registered mobile number ? Please understand my problem first and please help
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Rajiv
(@rajivdaga05) reported
@reliancejio raise complain on Wednesday no one came to resolve this issues. I raised complain many times post that but nothing happened. Also I need an extension of my service as I have paid for 1 month and since Wednesday I am unable to use internet.
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Nidhiya
(@Jnidhiya) reported
@reliancejio @JioCare I cancelled the jio connection because of internet connectivity and customer/ engineer support service issues, but the IVR says the connection was cancelled due to incomplete customer information… seriously???? Is this how you cover up customer issues?
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𝐑𝐚𝐬𝐡𝐢𝐝 𝐒afvi
(@rashid_safvi) reported
@airtelindia @JioCare @ACTFibernet Hello Airtel Team,I Am Using Airtel Fiber Since 14 June,In 97 Days. I Am Regularly Facing Connectivity Issue.I Have Been Able To Use The Internet Only For 60Days,So I Want To Discontinue My Connection And Want My Refund Of These 40 Days+My AB.
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Souvik
(@Souvik92008957) reported
@JioCare Have sent you the details in private message. Kindly take care. It is not acceptable that you can't restore a service issue in a Metro city in 3 days. Doubtful about the service in tier2 or tier3 cities. Highly disappointing and good reason to switch to other providers. #JioFiber
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Kushal Sharma
(@kuxal) reported
@JioCare Hi, I have been chasing for two refunds since 4 months now. The account manager is not at all helping. Neither is the Jio Care executive. Please help me getting back my money. @reliancejio @flameoftruth
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prashant ojha
(@aspo0019) reported
@JioCare This thing already shared with your service team and customer care many times till now and 2 times visit also happened but no resolution and it's 11th day of installation, also you people have activated plan without any internet services, pathetic is least we can say
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P C
(@Prashan22948140) reported
@JioCare No network last 8 hrs. in undri pune area 411060 Solve as soon possible
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Rudra
(@sagar9519) reported
Ported to @Airtel_Presence fro RIL JIO for better network coverage but Airtel is worst only getting 26kb ps even my airtel app is not optimised for ios dont know how to sustain 120 days to port back to @reliancejio go beyond ads work on ground.
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avinash chitnis
(@chitnisodu) reported
@reliancejio I have two connections of Jio fibre Thanks for your inaction and useless customer support
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Ankit Sharma
(@AnkitSh07638392) reported
The issue has not been resolved yet. We are on Day 4 with no internet service for which I have paid @JioCare @reliancejio
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Jekin Thacker
(@jackinthacker) reported
@JioCare My jiofi is not working and customer care call is going on hold and now one is responding and call getting disconnected. Transaction ID 7652005595. Expect quick response to fix this.
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Bal Krishan Sehgal
(@BalkrishnSehgal) reported
@Achint_agg @reliancejio @JioCare Jio is the worst customers services provider. I have raised an order for relocation on 4th Sept. but they failed to relocate till the time.They don’t care their customer.WROST CUSTOMER SERVICE PROVIDER 👎🏻👎🏻👎🏻
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Deepak Watri
(@29dpk) reported
@JioCare My issue yet not resolved
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purv sinha
(@purv123z) reported
@JioCare @reliancejio facing huge problem in jio network pl improve asap net speed is like 🐢 n worst part is call is not getting connect. This is serious issue
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Vatsal Shah
(@vatsalshah108) reported
I spend 1600/- per month as international roaming for talk time and data but I didn't get network yet @JioCare @reliancejio refund my money if you can't provide services properly I m in US
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Arojit Halder
(@thearojit99) reported
@JioCare your sales man (Zahir hossain) doing some fraudility. JIO CR said refund has been processed from your end on 3rd 2021 but your sales man (Zahir hossain) has no intension to give the money back to the customer. As i have already told about my problem previous.
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DON WARY
(@wary_don) reported
@JioCare @Aajadqureshi I recently ported to airtel as i have no network reception at my home, but I'm missing the features of JIO, and i regret my decision of porting to an operator who don't care about their customers issue. Since 22-8-21 till today, almost one month, no incoming and only outgoing.