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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 8: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Bhubaneshwar, Jaipur, Chennai, Ranchi, Mumbai, Kolkata, Bhopal, Pune, Indore, Kolhāpur, Bengaluru, Bhīlwāra, Varanasi, and Shimla.

CityProblem TypeReport Time
Chhindwāra Internet 11 minutes ago
Bhubaneshwar Internet 12 minutes ago
Jaipur Phone 44 minutes ago
Chennai Internet 1 hour ago
Ranchi Wi-fi 1 hour ago
Chhindwāra Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • thomasjoyk
    Thomas Joy (@thomasjoyk) reported

    @JioCare And this is 6th day running and solution is in the dark. Should I go for disconnection?

  • AbuSaud_SS
    AbuSaud (@AbuSaud_SS) reported

    @JioCare @reliancejio im from dindigul tamilandu, still entire dindigul district is struggling with jio sim no signal in the streets,jio signal will be avaliable only on main raod like bypass,ring road, town main roads so if peoples wnat to make call we have to come to main road

  • ImAdi_Joshi
    Aditya (@ImAdi_Joshi) reported

    @JioCare May 22: KYC May 25: Installation date. June 8: Still waiting. At this speed, AirFiber might arrive before Air India gets a new aircraft. Meanwhile, customer care keeps upgrading my connection from "today" to "tomorrow." #JioAirFiber

  • innocentlyloud
    🇮🇳 Ajinkya (@innocentlyloud) reported

    @JioCare Time is already over. In app it was showing that it will be resolved by 1:47pm, time already passed but no resolution. My net is not working from 2nd June. Please do the needful.

  • TamalMa06847413
    Tamal (@TamalMa06847413) reported

    @JioCare My services was unavailable for whole night. For two days. Who will compensate for that? Either give me one day extra service to compensate those two nights or pay the equivalent amount. Liars. @JioCare

  • SaurabhJangde55
    Saurabh Jangde (@SaurabhJangde55) reported

    @JioCare why jio is having a worst service jio should get a worst service award 🥇

  • SuiFanBase
    Roshan sharma (एक कदम हिंदू राष्ट्र की ओर )🔥 (@SuiFanBase) reported

    @JioCare I have made multiple attempts to resolve my issue; however, it remains unresolved. I kindly request urgent access to my bank.

  • _ajayv
    Ajay (@_ajayv) reported

    Had the worst possible customer experience with @JioCare the past 1 week. The team collected my money, blocked my number, and still haven’t shown up for installation.

  • _ajayv
    Ajay (@_ajayv) reported

    This is the @JioCare support cycle: miss a deadline, open a new ticket, give a fresh 48 hour window, miss that too, repeat. No manager to speak to. No escalation team. Just ticket numbers and apologies that mean nothing.

  • adithyan_sr_
    Adithyan.S.R (@adithyan_sr_) reported

    @JioCare @JioCare please fix the issue of network not getting any incoming calls

  • tiliduko
    Tiliduko (@tiliduko) reported

    @JioCare @reliancejio The device has not been working for the past week. I booked a service request through the MyJio app, but no technician has visited yet to resolve the issue. Kindly look into this matter and arrange for a service visit at the earliest.

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    @JioCare Network is dead since Dec 2025 at Kolkata 700037! RSRP -120dBm, speeds <1Mbps. Multiple SRs closed without fix. On May 10, support staff was extremely rude & disconnected the call. Resolve this or give me my refund quickly! SRs: SR00002ZHQRB, SR00002J8RJG, SR00002KLZTS

  • akanuj001
    Anuj Mishra (@akanuj001) reported

    @jayhindustani24 @JioCare I'm going to port in airtel next month, worst internet and true 5g speed is 20 kbps.

  • Juneja_Baljeet
    Baljeet S. Juneja (@Juneja_Baljeet) reported

    @JioCare Again it has stopped working . It works for 1 day and then down for 3 days Pathetic support

  • shyjusshine
    Shine Sasidharan (@shyjusshine) reported

    JioFiber has been down for 3 days This is the 27th outage I've faced. Your team refuses to register a complaint or provide a ticket number, saying there's already an ongoing issue. Pls provide a complaint no and resolution timeline immediately.@jio_fiber @JioCare @reliancejio

  • mynileshu
    Nilesh Kumar (@mynileshu) reported

    @JioCare No solution till time... Still experiencing very poor service...

  • ArnabChowdhary1
    Arnab Chowdhary (@ArnabChowdhary1) reported

    @JioCare your technician Sapuna is refusing to raise a complaint over call, and forcing me to troubleshoot the issue I am facing. My internet is not working since last 2hours, and I am not getting any support from Jio, at-least you should have some basic knowledge people.

  • HuzefaChhagan1
    Huzefa Chhagan (@HuzefaChhagan1) reported

    @JioCare Dear Customer, With reference to Service Request number SR00002LIK84 for your JioFixedVoice Number connection having JioFixedVoice Number +914479638566, we have scheduled an appointment with a Jio service engineer at your premises on 08-Jun-2026 between 20:00:00 - 21:00:00.

  • iamadi_
    Adi (@iamadi_) reported

    @JioCare Can you resolve my wifi issue Or should I switch to other wifi vendors ? No one listens or call to resolve my issue, it’s already 20hrs now.

  • rajagni99
    Rajat Agnihotri (@rajagni99) reported

    @JioCare Please see the screenshot of the same page you’re asking me to check, it clearly says “resolution is on hold”. only getting generic replies with no TAT, no engineer assignment & no clarity. After 4+ days of outage, repeated copy-paste responses are extremely frustrating.@JioCare

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare Your technician was supposed to visit at 12 PM but never showed up. Internet is still down and no one is responding. I lost office work because of this. Same issue again within a month. Who will compensate for my loss? Stop scripted replies and send an engineer right now

  • tubai_2210
    Suman Bhattacharjee 🔆 (@tubai_2210) reported

    Hello @JioCare Hello CS representative have been extremely rude to me. Instead of resolving my issue they have cut the call and asked me to resolve the issue yourself. I have been asking for refund multiple times yet did not get any refund ...kindly check

  • salasarwealth
    Salasar Wealth (@salasarwealth) reported

    @JioCare @trai After 6 days of writting email, still no revert from jio Very pathetic service, @airtelindia is best in all way

  • dpranav88
    𑘢𑘿𑘨𑘜𑘪 𑘟𑘹𑘫𑘢𑘰𑘽𑘚𑘹  (@dpranav88) reported

    Dear @airtelindia @JioCare Playing Government’s scam awareness audio recordings before calling someone are irritating and increasing unnecessary waiting time. You should stop irritating customers after getting paid for service.

  • ReelRealTalk
    Alt Reelties (@ReelRealTalk) reported

    What about viewing the world cup in Jio Air Fiber? @JioCare please help on this.

  • adityaaadijha
    Aditya Prakash (@adityaaadijha) reported

    @JioCare शायद आपको हिंदी भाषा की समझ कम है Let's explain you in English, As you are requesting for the DM, go through the past details,As earlier commitment its temporary problem to resolve in 15 days but last 6 month you are playing with the customer,only you are making the money ....

  • kraj5619
    Karan Raj (@kraj5619) reported

    @JioCare your service experience worse, only Automated calls are available no one there for help... I can not cancel my jio airfiber order till now.. my 2222 Rs is waste on jio... @AmreliaRuhez @GyanTherapy

  • alok4u4ever
    alok.... (@alok4u4ever) reported

    @JioCare @reliancejio @jagograhakjago very pathetic service. No service but the amount keeps adjusting from the account. Playing with the customer money. Restore the service immediately or refund the amount.

  • _shubhrajyoti
    Subhrajyoti satapathy (@_shubhrajyoti) reported

    @JioCare Hello @JioCare as ur prompted response. Im still waiting...for any resolution and also a service ticket regarding my airfiber issue So, What's your plan,Should expect any legit action for my airfiber connection issue or a new type of drafted response lyk copy-pest @reliancejio

  • sonu2jj
    jayesh jain (@sonu2jj) reported

    @reliancejio @JioCare worst customer care service ever.complaint raised 3 times but no proper response. working without internet from last 3 days