Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Shimla, Hāora, Bhopal, Chhindwāra, New Delhi, Pune, Guwahati, Udaipur, Bengaluru, Hazāribāgh, Chennai, Thiruvananthapuram, Coimbatore, Jabalpur, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Shimla
|
Phone | 21 minutes ago |
|
Hāora
|
Internet | 1 hour ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Chhindwāra
|
Total Blackout | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet
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Aditya Kumar (@archik_adii) reported@JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio
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better call no one (@_errrrrrr) reported@Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Dinesh Choudhary Hudda (@DineshC12181523) reported@reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio
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Dilipbaashha (@Dilipbaashha) reported@JioCare What are u lying,does ur system work for u are u working for system,what is the restriction & who made that restriction,for simple issue I have to Wait for 10 days,it's already 3 days passed
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported@JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable
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Pradeep Jaikr (@PJaikr) reported@JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare
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Parameswaran R (@eswaronline) reported@JioCare As if such options are working you people are much worsen than your service fools
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John Connor⏺ (@djsattu4) reported@RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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Vikram Vijayant Rana (@VIJAYANT_RANA) reported@JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix
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Adarsh (@Arsh_32) reported@RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber
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DaisyTamuli (@DaisyTamuli) reported@JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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chandru (@dmchandru) reported@JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.
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Dipen Thaker (@dipenthaker7) reportedHello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio
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Ronnie (@ronaldconrawa) reported@JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month
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Raghav kalsi (@Raghavkalsi3) reported@reliancejio lund service
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare @Mrugank1989 You don’t understand human relationships. U r a machine reply. U dnt want to resolve issues. If you want to, please visit on site .. Vileparle kalpavriksh sty, Sant Mukta bai road, Vileparle east, Mumbai. Why can’t u respond in detail here for last so many months on going issues?
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Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.
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Abhishek Yadav (@yabhishekhd) reported.@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Mayankbhimawat (@Mayankbhimawat1) reported@tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally
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Veddant Kalani (@VedantKalani) reported@JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai
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Nitesh S. Koushik (@Sinu002) reported@JioCare Okk, take your time but maintain your lower order employees who have no sense how to deal with customer. I'm from Mau district in Uttar Pradesh. Village Deoriya khurd Post Tekai tahsil mohammadabad Gohna pincode 276402. Contact number 7060112363