Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Chandigarh, Chhindwāra, Pune, Ahmedabad, Delhi, Guwahati, New Delhi, Hyderabad, Cuttack, Mumbai, Dhanbād, Bengaluru, Rājkot, and Bhubaneshwar.

City	Problem Type	Report Time
Bengaluru	Phone	2 minutes ago
Patna	Phone	26 minutes ago
Chandigarh	Internet	49 minutes ago
Chhindwāra	Wi-fi	3 hours ago
Pune	Internet	6 hours ago
Chandigarh	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajeev Kumar (@RajeevSingh03) reported 5 minutes ago

  @jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.

• 
  Dibyajyoti sahu (@Dbyajti45) reported 9 minutes ago

  @reliancejio But your internet speed is still slow 🥹

• 
  Rohit Patil (@rohitd0345) reported 9 minutes ago

  @JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect

• 
  Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported 9 minutes ago

  @JioCare What? Hey team my issue isn't resolved its still same

• 
  giridhar kandalam (@giri7026) reported 13 minutes ago

  @JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..

• 
  PINTU MONDAL (@PintuMondal08) reported 14 minutes ago

  @reliancejio Worst company to have brodband service!!!

• 
  Ajay Koul (@ajaykoul43) reported 14 minutes ago

  @JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage

• 
  shubham mishra (@iamshubham1994) reported 17 minutes ago

  @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

• 
  Sarthak sharma (@Sarthak21986439) reported 18 minutes ago

  @JioCare Green stable but still WiFi is not working.

• 
  nick (@Nick_N_Shah) reported 25 minutes ago

  @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

• 
  MNC (@Focus_SME) reported 26 minutes ago

  Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

• 
  D Roy 🇮🇳 (@droy331) reported 30 minutes ago

  @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

• 
  Vimal R (@Vimal4mTJ) reported 31 minutes ago

  @JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio

• 
  𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported 33 minutes ago

  @JioCare internet speed down. Work held up. No support provided after complaint.

• 
  Pranav Malhotra (@29Pranav06) reported 33 minutes ago

  @JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare

• 
  Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported 34 minutes ago

  @Saurabh_Pinch @reliancejio Worst network jio ...

• 
  Muzamil Kabir (@kabir_muzamil) reported 39 minutes ago

  @JioCare I expect a real resolution, not just a show of engagement.

• 
  Nizam Mohammed (@capt_nizam) reported 39 minutes ago

  @JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box

• 
  JAY ⚡ (@AS119f) reported 40 minutes ago

  @reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always

• 
  Deepak (@DeepJajoo) reported 44 minutes ago

  @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

• 
  gabbar ناصر (@qnasir) reported 47 minutes ago

  This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

• 
  Manivasagam (@mrmanivasagam) reported 50 minutes ago

  @JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio

• 
  நீலன் கோவை (@NeelanKovai) reported 51 minutes ago

  @JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?

• 
  Siddharth Patkar (@JorseBolo) reported 51 minutes ago

  @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

• 
  Siddhartha daga (@siddhartha_daga) reported 51 minutes ago

  @JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?

• 
  Simba (@seamnswing) reported 52 minutes ago

  Everytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown

• 
  Shivakumar (@ShivaKumar_00) reported 52 minutes ago

  "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup

• 
  Amit Ghosh (@amitgh22) reported 52 minutes ago

  @JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.

• 
  YASH GANDHI (@YASH_R_GANDHI) reported 54 minutes ago

  @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

• 
  Rohit Patil (@rohitd0345) reported 59 minutes ago

  @JioCare @DeepakAgra8 Govind Samaj broadband services dude the jio is the worst in the market they don't have any dignity towards their customers they don't support the first take money and just disappear they don't care @JioCare