Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Guwahati, Bānposh, Mumbai, Kallakkurichchi, New Delhi, Jaipur, Chhindwāra, Muzaffarnagar, Indore, Kolhāpur, Chennai, Hyderabad, Satna, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 15 minutes ago |
|
Guwahati
|
Internet | 18 minutes ago |
|
Bānposh
|
Internet | 40 minutes ago |
|
Mumbai
|
Internet | 50 minutes ago |
|
Kallakkurichchi
|
Wi-fi | 1 hour ago |
|
New Delhi
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Burnol (@BiltuMo08084132) reported@reliancejio Fix your ******* network
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Arjun Yadav (@__waytosuccess_) reported@JioCare @DoT_India Customers pay with hard-earned money for 5G, but Jio delivers 3G-like speeds and hides behind AI bots instead of providing real customer support. Where is the value for money? #Jio #CustomerService #5G
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Dharmesh Verma (@exo_dhv) reported@JioCare @reliancejio My Jio AirFiber connection (ID: 05623159561) has been completely down for the last 4 days. The connection is less than 10 days old, and the outage is impacting my daily work.
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Saurabbh Ravi Dutta (@saurabh_datta) reported@JioCare As I have already written above (which may be you didn’t read properly) that I have purchased subscription directly from JioHotstar. And there were ZERO ADS ever. Never seen any ad a single day. What are you talking about? Pls come with a better explanation
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Santosh Maurya (@smaurya1402) reported@JioCare No solution.. No technical visit No response
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Stay Safe Save Life (@Staysafe_Sevlif) reported@JioCare How you can billed the full amount, when seven days you can not resolve the issue?
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Vishal (@safe_earth0) reported@R_kaneki_07 @reliancejio Before 1 week it was working without any issues. It started appearing recently.
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Amit Kumar (@r43amit) reported@JioCare I will initiate legal proceedings and seek compensation for the loss caused by your negligence. Your repeated failures are leaving me with no other option. Enough of the excuses. Deliver the service you promised. @TRAI @DoT_India #JioFiber
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare I have written everything in my previous conversations...why r u sending me same messages again and again??..Do u people at Jio have any sense to resolve the customer issue than sending same messagea againnto whichbi have already replied.Pls give solution
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shreyysays (@iamofficial_ss) reportedIf this isn't resolved today, I am officially shutting down this JioFiber connection and porting all 4 family Jio SIMs out to Airtel. I’ve already looped in @TRAI. You are losing 5 connections because of your non-existent customer support. @JioCare @reliancejio #jiofiber #jiodown
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aman bhandari (@aman2393) reported@JioCare @TRAI @JioCare please help
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nick (@Nick_N_Shah) reported@JioCare Dipesh, can you pls give me update/progress on SR000038MWO7? As update for SR was coming @ 2026-06-18T06:04:12. I don't have any access on myjio to check SR. But any timeline of resolution. Partial refund paid, so Banking details again required? Kindly pls update 🙏🙏🙏
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Pramod P (@Pramod1357) reported@Airtel_Presence how to stop dnd ..so many spam call on your network than @JioCare why ?
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Ayush Goyal (@AyushGo71406636) reported@JioCare It has been open since 18 days. Are you guys sleeping or what. Do you do same with all your customers who claim refund for the service you couldn't provide. Pathetic shameful service @JioCare tell me exactly what's the status, how many more days i need to wait. 18 days & counting
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Eshan Varma (@varma_eshan) reported@reliancejio applied for porting from Airtel to jio. Sim delivered after 5 days and even the delivery guy was heavily drunk. He didn't answer the call for 5 days. And now the upc has expired. Customer care calls does not connect to any human. I'm Wondering if I should port!
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Mayank Verma (@v_mayank13) reported@JioCare How can I track service request status?
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PRAKASH NAIK (@pnaikji) reported@JioCare I was already given you my number and detailed complaint but very regret fully noted that you are not taking seriously, please connect me with responsible executive Prakash Naik, 9373120491
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Shwetank Shukla (@shivohamshivam) reported@sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏
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Devharsh Jain (@devharshjain) reported@JioCare Yes issue still presist how many i need to confirm
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Cosmic Prizm (@CosmicVibratio3) reported@JioCare you have made the services worst in the name of its quality. I have repeatedly filed the complaint but the worst ever experience. And will port to @airtelindia soon.
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Amit Singh Bhandari (@seosmolinks) reported@JioCare Today is june 18 and the problem is still there. We can't even pay to shopkeepers here, we have to use cash for meal payments. It's embarrassing as people with airtel sim pays faster.
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nick (@Nick_N_Shah) reported@JioCare Priyanka, can you pls give me update/progress on SR000038MWO7? As update for SR was coming @ 2026-06-18 06:04:12. I don't have any access on myjio to check SR. But any timeline of resolution. Partial refund paid, Banking details again required? Kindly pls update 🙏🙏🙏
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Deepak Dua (@dduatweets) reported@JioCare you guys are scamsters no engineer visited and no internet since morning and even cancelled appointment when no one reached out, if not resolved today I'll disconnect your **** fiber service
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Shaurya Yadav (Advocate) (@YadavShaurya3) reportedMy Jio Fiber is not working due to connectivity issues since 5 days and even after complaint my issue has not been resolved. @reliancejio @JioCare @HotstarReality . Pl look into this matter
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Rajasekar Ponginasamy (@Raj838) reported@JioCare No i need to cancel this . Proceed with the cancellation with refund.
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Yogesh Kabra 🇮🇳 (@yogesh1842) reported@reliancejio Jio is most corrupt brand of India, their services are most pathetic and not at all user friendly JIO NETWORK TO JIOMART they work in fraudulent manner!
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Yash (@Yash16111993) reported@JioCare No one comes and no one provides any resolution
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Prince mandal (@Princem94385914) reported@JioCare first raised a complaint with JioFiber on ( 18 june 2025], but no permanent solution was provided. Despite repeated calls/emails, the issue persists without a satisfactory response. I have requested a technician visit, but the service has been delayed or ignored.
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Hardik Mori (@49d46acf34cc4ca) reported@JioCare My jio connection shut down from last 5 days and still no response after 5 days also, if you don't know how to give service to your customers than first learn how to give service to your customer. Every day engineer assigne but not visited this happen from 5 days.
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Hemanthemani (@Hemanthemani4) reported@JioCare @RIL_Updates @relianceindltd Hi. It's was almost 7 days without air fiber and you have billed us for non availability of your service plus 18% gst.. And on top of it we had to buy for no fault of our with 18% gst. Now tell me how are you going to refund is the payment for non availability along with 18% gst.