Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kanpur, Chhindwāra, Delhi, Cochin, Varanasi, Bengaluru, Vadodara, Jammu, Patna, New Delhi, Kolkata, Guwahati, Agra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Kanpur
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Wi-fi | 3 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Cochin
|
Phone | 3 hours ago |
|
Varanasi
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sony9 (@sony9sony) reportedHello @JioCare can uconnect me urgently , I am not able to connect. Can u call me ? Made wrong number recharge. Plz help urgently..
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Faizan Ahmad (@realFaizanjmi) reportedTill then, what am I supposed to use for work? I cannot keep bearing work losses due to repeated outages. Please disconnect my Jio Fiber connection. I have decided to switch to another provider. Attaching my complaint history for reference. #JioFiber #InternetDown #JioCare
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R Mi (@RMi1423613) reported@JioCare @JioMart_Support @JioMart Your moron pick up agent took my return but filed return of some other product.. I didn't receive any refund for the product that I've returned. Later the original product's return got cancelled. Shame on you and your support
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Kajal soni (@Kajalsoni242011) reported@JioCare @JioCare Stop the generic replies. I am NOT travelling; I face this at my home location. Complained multiple times, still no fix. Please escalate to your technical team immediately. #JioDown"
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Pawan Kumar (@impkrajli) reported@JioCare Actually my nuber is suspended due to a false cyber complaint and now we got the NOC for the same from cyber department. Just required Activation code for the same
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Kp singh (@kp__singh_) reportedNo customer support Heavily frustrated by jio Porting my sim to airtel @JioCare @reliancejio
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Kp singh (@kp__singh_) reportedHello @JioCare,The ₹349 recharge plan advertised 5TB cloud storage, but I have not received the benefit even after successful recharge. This is misleading if customers have to chase support to get the promised offer.Please resolve this issue and activate the 5TB storage
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soubhagya mohanty (@soubhagya333) reported@JioCare requesting your good office to kindly resolve the issue since 7 days my jio fiber is out of order 6743199500
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Amit Vishwakarma (@amitvis04418564) reported@JioCare @JioCare I am done following up. After 15+ days of unresolved issues, missed visits, closed tickets, and no permanent solution, I no longer wish to continue with JioFiber. Please raise a request to permanently disconnect my connection and arrange device pickup. (1/2)
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Shwetanshu Bhatt (@BhattShwetanshu) reported@JioCare @TRAI @reliancejio Jio network in Nakraunda, Uttarakhand has been terrible for the last 3 days. Calls barely connect, voice breaks constantly, and internet is almost unusable — I can barely even run a speed test. .. continued on next..
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Ronni_punia (@Ronnipunia) reported@reliancejio @JioCare Jio network and internet stop working whenever electricity is cut. If you have generator backup at your towers, why does the service still go down? This issue affects customers who pay for your service. Please fix this problem urgently. Or refund amount
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare My issue is not address yet..! Can you tell me why my plan was converted from 1047 to 1200 without any intimation?? I’ve lost access to most OTT platforms and Amazon Prime
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Prince Khan (@princekhanmzp) reported@RelianceDigital @RelianceDigital @reliancejio help
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Tapas Roy (@OppoTapas) reported@JioCare @JioCare Order booked on 26 May, but JioFiber is still not installed. Multiple follow-ups, yet no action or update. Very poor customer service. Please resolve this immediately. #JioFiber Order Number- EO000002L0VK
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Pankaj Kumar (@justpankaj4u) reported@reliancejio Hi! I want to discontinue connection Jio fiber and try to customer care no and very lengthy process and let me know without a set-up of ivr
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Rintaro Okabe (@Rintaro_okabe7) reported@shivams71533933 @ritikbeura198 @reliancejio Yeah definitely in fiture we use web 3 and crypto . Sebi only ensure that people not lose their assets in crypto currency because it's fluctuates. They support it but in controlled manner not in hurry that people usually do for money.
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Abhijeet Jog (@jogabhijit) reportedFeels like should have gone with @JioCare they would have provided better service. Also, @airtelindia please let us know if we have to pay anything more to be in line for priority for installation of airber like ur other priority plans. #WorstExperianceAirtel #Airtel
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Ankit Bhalla (@ankitbhalla22) reported@JioCare @JioCare you engineer don't even pick up calls and customer care don't reply to emails
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Pawan Kumar (@impkrajli) reported@JioCare Will you help me or not? @JioCare @reliancejio
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RYXIL 𖤐 (@0xsibu) reportedCustomers deserve stable internet service and accountability, not endless delays and automated replies. @reliancejio @JIOAIRFIBERIN
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RYXIL 𖤐 (@0xsibu) reported@JioCare 3 months of issues and all I’m getting is instructions on how to track the technician instead of an actual permanent fix. I don’t need more copy-paste guidance — I need stable internet service that I’m paying for.
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Meet Shah (@smartmeet_) reported@JioCare You just pretend to care over the public tweets but never reply to the private chats @reliancejio @JioCare
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Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare Now you guys are sending me private message and then informing me that I have requested to hold the issue ??? What a stupidity.. why will I request to hold??? I need refund of 20 days since I’m Not able to utilise the service and also would like to cancel Jio as you are not …
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ankush (@where_is_my_rum) reportedhello @JioCare when I call a particular number , I hear the ringing tone normally, but the recipient's phone does not ring at all and they do not receive any incoming call notification... also mine and that number also belong to #jio subscribers.. pls resolve this strange issue
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Aamir Khan (@aamirzeal007) reportedVery disappointed with JioFiber service. Internet issues are frequent, and customer support has been extremely unhelpful. Despite raising complaints multiple times, there has been no proper resolution. Please address this urgently. @JioFiber @JioCare #JioFiber #CustomerService
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Shantanu Muneshwar (@Shantanu_358) reported@JioCare Same reply I'm getting from you over mail but resolution is still pending, it's been over a month now.
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🧋 (@lewishammmmm) reported@scouttanmay @youbroadband What even is the point of your existence @reliancejio if you can't resolve this issue 🥀
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Atul Sharma (@AtulSharma3314) reported@JioCare #third_class service no #internet connectivity from 1 hr in my #jio_fiber wifi router
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Sachin pandey (@Sachin_2u) reported@JioCare complaint regarding repeated calls from Jio executive. The way some callers speak is often rude and unprofessional. Customers are aware of their recharge requirements and will recharge when needed. Kindly train your staff in basic customer service etiquette, respectful
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Harjeet (@Harjeet_Sphera) reported@JioCare Hey . .shameless @reliancegroup @reliancejio you took our hard earned money and now not even giving internet. Its already 5 days since my internet is not working..but you people just care about your money..After sales service is just waste of time..I will sue you in court.