Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Bhopal, Dimāpur, Varanasi, Jodhpur, Cochin, Hyderabad, Guwahati, Nellore, Lucknow, Dehra Dūn, Mumbai, Delhi, Chhindwāra, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Phone | 48 minutes ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Dimāpur
|
Internet | 4 hours ago |
|
Varanasi
|
Phone | 4 hours ago |
|
Jodhpur
|
Wi-fi | 4 hours ago |
|
Bhopal
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nakul Beniwal (@iamNBeniwal) reported@JioCare Called Jio today about my pending device request (over a week now). Customer care said “no update on your request” and kept repeating they had no timeline. I asked to escalate to their leader — call went on hold for 3 minutes and then disconnected. @JioCare @JioHotstar
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LMN (@lalitnegi_84) reported@JioCare After being a satisfied Jio Fiber customer for 4 years, my recent relocation experience has been extremely disappointing.
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Nagarajan (@nagarajsk19) reported@JioCare I am not a jio customer. You r sending sms to a non jio number. Fisrt refer the order number and act accordingly. Dont act over smart. Hope you understand
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amit doshi (@amitdoshi10) reported@JioCare I am a 100% hearing-impaired person and a UDID card holder. Kindly confirm whether Jio provides any special benefits, concessions, accessibility support, or GST exemption for customers with disabilities. If any disability-related scheme is available, please share the next (1/2)
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sivaram9999 (@KonakanchiSiva) reportedRaised an internet connectivity issue on MyJio on 31 May,but no engineer has contacted me yet.Even around 15 calls to customer support, I keep hearing the same “priority issue” response. Very disappointed with Jio service. @JioCare Should I still expect a resolution?#BadService
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Avinash Jogawat (@jogawat_avinash) reported@JioCare @reliancejio Network slowed. Net is not proper working. Please correct net speed.
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Naman Lal (@namanlal739) reported@JioCare @JioCare no response after the followup question in DM. No way to call customer support, no way to see service requests raised by support team. No SMS updated , nothing. Pathetic service by Jio. Regret applying for it
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Salasar Wealth (@salasarwealth) reported@JioCare @reliancejio @TRAI New JioFiber connection taken 3 days ago. STB not activated since day 1. Person came, took the STB box with him & has not returned. Raised complaint & emailed for 2 days. ZERO response from Jio. Paid 4 service I'm nt getting.pls give full refund ASAP.
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ankt (@asd_ankit) reported@JioCare In the 20th century where everything is quick, quick commerce, food deliveries, you guys are acting like you are in 90s, i am literally irritated by the constant issues, poor service resolution, no solution, just ai bots responding !!
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vivek bhardwaj (@vivekbhardwaj96) reported@JioCare @reliancejio STILL ignored! Are you sleeping? My port-in is endlessly delayed & your support is an absolute joke. Your brain-dead IVR traps callers in a loop on purpose so your lazy team can hide. Pathetic, garbage service. Fix my port-in RIGHT NOW! #WorstTelecom
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Equity Investor 📈 (@Equity_investr) reported@JioCare No point doind DM! Its been 8 months continuously complaints and mails but no action! No value of customer in jio
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Sumit Sharma (@DigitalSumit) reported@JioCare Any update?? no one from your team called for the resolution.
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sandip gupta (@sandipgonly) reported@JioCare Please provide solution ASAP
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Aditya Shah (@AdityaShah0912) reported@TRAI where can I check your policies for broadband connections their TAT, compensation in case of outage what are the further actions one can take etc. This is serious matter as @JioCare is denying refund in case of termination of the contract due to their inability to fix issue
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Sumit Sharma (@DigitalSumit) reported@JioCare Sent a Port request to switch to @airtelindia but received this message UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Pikaachuu (@ahmed_ishthiaq) reportedNo response from your side, iam frustrated, called him several times not picking, is this my job to call him daily for the past 1month though given my money, worst service, brought tv a month ago, no service till, u r not jiocare u r bekar @JioCare @reliancejio
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Bhuvee (@Bhuveeewrites) reported@JioCare You're out of your mind? I never applied for JioFiber shiiit. Do you really giving a attention?
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Milind Mohul Ghosh (@milindmghosh) reported@JioCare I have sent the number, no resolution yet. How do I make calls? This is absolutely irresponsible.
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Aditya Shah (@AdityaShah0912) reported@Sillycorns My @JioCare services are down for last 36 hours. No ETA nothing. @TRAI is just a joke. I have paid full 3 months payment in advanced and just after taking this new connection within 15 days this downtime.
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Rakesh Agrawal (@rakesh_aggrawal) reported@JioCare @reliancejio @JioCare do you even care about your customer. Looks your peoples are doing fraud at every step or process I was promised with a 4 month plan but can only see 3 months when the device is installed today.
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drasrao (@drsrinivas_rjy) reported@jio_fiber First improve your jiocare app. No way to raise the complaint. It used to be better , You people meddled with it to make it worse. Redirecting from mail to app to mail.
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viswanaath_mani (@ManiViswanaath) reported@JioCare @JioCare @reliancejio your customer care and your jio fiber engineers are still playing with our timing i need a proper explanation and resolution
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hemant kumar (@hkc1212) reported@JioCare How do you understand our concern? It's been 6days, 50calls, several tweets and emails in past 6days but JIO is in deep sleep. Customer support guys are illiterate & incompetent to do anything ,we have already paid so, what should a customer do?We are stuck with JIO, so helpless.
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Secular In Past (@astro_sharma_g) reported@JioCare RAISE A TERMINATION REQUEST FOR MY AIRFIBER I CAN'T TAKE THAT SERVICE REQUEST **** ANYMORE.
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Mortis (@Ego_mortis) reported@Ashish_4vedi @JioCare @Airtel_Presence agree. probable reason some upgrade some new connection installation. but 3-4 days in a single stretch never. talk to senior person down the line people very nikkama got nearest centre senior person no. he always help. Airtel can never match Jio price coz it has GUI support u=0
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Deepak Pandey (@im_DeepakPandey) reported@airtelindia Despite of many complaints there is no improvement in airtel connectivity either call or Internet. It seems Airtel is arrogant and unfriendly towards its customer base. Thank god we have at least another options to switch in to @reliancejio.
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yugabrat bharadwaj (@yugabratbharad1) reported@JioCare I have send you in inbox with all details… kindly look into the matter and solve the issue at the earliest
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Manoj Mandal (@iammanojmandal) reported@reliancejio and have no requirement for TV services. Offering a dedicated data-only plan could help Jio attract these customers and become more competitive in this segment.
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Nakul (@lukenakul) reported@JioCare another month of cheating a customer without giving them refund ! Shameful
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peeceema (@peeceema) reported@nowitritik @JioCare Nothing will happen. You will get stupid messages from chatbots for your complaints.