Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Belda, Ahmedabad, Pune, Guwahati, Jhārsugra, Chhindwāra, Chennai, New Delhi, Kolkata, Bengaluru, Bhopal, Chandigarh, Jalandhar, and Baikunthpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 4 hours ago |
|
Belda
|
Internet | 4 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
|
Pune
|
Internet | 6 hours ago |
|
Guwahati
|
Internet | 7 hours ago |
|
Jhārsugra
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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வக்காலத்துக்காரன் BCA.,LLB, (@Boopathi_adv) reported@JioCare @reliancejio The Jio network that I was using previously provided me with 5G connectivity. I ported my number to Airtel believing that I would receive similar network quality and 5G service.
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Waseem Akram (@waseemakra_m) reported@JioCare already explained what is the problem, still you need details
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Sarthaxxx (@realsarthak5) reportedWhy is it so hard to connect to a real human agent on jio customer care, the AI they have is not of any use , and it takes too much time to connect to a human @reliancejio
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Globejamun (@Globe_jamun) reported@JioCare Somehow the call option never worked. It throws me out when I try to call. Anyways, an engineer from nearby area, visited the house and resolved the issue in 15minutes. Someone has pulled the wire in the main junction box, he said. Thanks for the prompt attention to the matter.
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Shah Faisal (@ShahFaisal_ace) reportedFacing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently! @JioCare
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Sachin Karnawat (@SachinKarnavat) reported@reliancejio @JioCare My JioFiber issue is still unresolved. The technician said the wire comes from a long distance and isn’t covered by company policy, and put my request “On Hold”. But Jio provided this connection in September. How is this my fault? Resolve it. SR00003F4G0L
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Nihar Ranjan Ojha (@NiharRanjanOjha) reported@JioCare @JioCare responded with requested details over DM. Looking for a resolution, not this polite conversation.
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Lokesh MS Gusai (@lokeshgusai1988) reported@reliancejio @OfficialJioPC Totally Dumb and blind company. No one listens. Starting 2016 as Free it was very good but started to take money service totally 3rd class service. It like that they are covering their 2 year Free service charges from customer.I am using @Jio last 5 year experience no improvement
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N.Saiprasanna (@SaiprasannaN) reported@JioCare @reliancejio 2/3 Even though a representative was assigned to me, he never visited or reached out. I deliberately blurred his contact details in the screenshot because the fault doesn't lie with an individual field agent—it’s your sheer company mismanagement and zero accountability.
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truth_is_ powerful (@certified22114) reported@JioCare Its been 5 days now, no resolution till now
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Stephan Hawking (@naphtyuzamaki) reported@JioCare kindly do relocate the main wifi box on street, bcz heavy vehicle break overhead wifi wire n whole society wifi cut out In vadodara chhani jakat naka tp 13 Did rise request on app But do kindly inform technician to install the wire at more height
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MITHUN JHA (@jhamithunkumar) reported@FibreJio Worst service ever! Earlier I was issue with Airtel, so switched to Jio Fiber. Now I regret it—Airtel was far better. 😡 Both Jio Fiber & Jio no have issues, and support is just “reboot/restart” with no real resolution. Zero accountability, zero proper support. @reliancejio
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Ketan Keshri (@KetanKeshr1995) reported@JioCare It's already been since 5 days no call or resolution received till date. You'll soon see my bye bye @reliancejio @JioCare post.
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Ravi Prakash Official (@raviprakash_rtv) reportedJIO PLATFORMS GETS SEBI APPROVAL FOR INDIA’S BIGGEST IPO !!! SEBI has approved Jio Platform’s proposed IPO of around ₹37,700 crore, setting the stage for what could become India’s largest ever public issue, surpassing Hyundai Motor India’s 2024 IPO. The fresh issue involves up to 27 crore shares. Around ₹27,500 crore of the proceeds is planned to be used to repay debt at Reliance Jio Infocomm. @reliancejio @RIL_Updates @SEBI_India
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K'sv SARKAR (@FeluDa_001) reported@JioCare Sir, can u plz explain what does "Limited Connectivity" means as per ur dictionary? For me, if there is LC, ur calls will also be affected. But I'm facing only internet issue. It's kinda worst. If ONP can do, why not #jio? I hmbly rqst, don't just post replies for formality. TY
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Aditya.. (@Aditya9905) reportedMy location not working network properly 4g & 5g network.i want to solve my problem as soon as possible 🙏 @JioCare
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Rajen Kumar (@smeworldindia) reported@JioCare @reliancejio Despite complains many times, your representative fails to respond. TV programmes not working even as there are no dues. Thinking of changing service provider. It’s a frustrating experience with JIO. Rajen Kumar Chief Editor SME WORLD. ASIA +91-1243526166
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संतोष मेवाड़ा (@santosh_mevada) reported@JioCare jio network not working last 15 days in my location. Calling isse and internet issue. Please solve this problem
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Jitendra Morandani (@golumorandani84) reported@JioCare No. This is pathetic service. Instead of providing the solution, you are telling me how to do all these things to track. Why can’t you get hold of technician of the previous request and make him come and fix this now. It’s been 2 days
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_sanatan_veer_ (@Abilash_krshn) reported@JioCare yiur technician came today for my jio airfiber service and he is saying to just change the airfiber and choose another company's airfiber... I don't know what to do?? Did i choose jio for this??
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BRAAJ PAL SINGH SUGAR TECHNOLOGIST (@bpal_s) reported@JioCare Jio network is extremely poor in Vill - Akabelpur,Teh - Bhongaon,Distt- Mainpuri( UP)205262,despite jio tower in nearby village Garhiyagovindepur just areal distance 750 mtrs to 1000 mtrs What should I do ,even a simple massage takes long timepl make correct network immediately
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sarith (@sarithvs) reported@JioCare I already used self-care and TWO scheduled visits were missed. Now you say “system restrictions” prevent another confirmed visit. Internet & TV are still down. SR00003F7213. Stop sending me back to the same process. Please escalate this to a supervisor and resolve it
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melancholy (@Ashok_19) reported@JioCare Just did. Pl correct my problem with mobile 5G
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Apparao Pyla (@raoapyla) reported@JioCare The service request raised was closed within 3 hours with out visiting and informing to customer.very unhappy,you peopleare testing customers patience.@reliancejio @TRAI
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reportedThere has been issue with Jio Users across our locality interms of call dropping and low 5G speeds. @TRAI This outage has been more than 2months. @reliancejio is taking customers for a ride. As per ur regulation, the outage if lasts >24hours customers have to compensated.
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bad_boy (@babu_abhishe) reportedHi, I’m a Jio prepaid customer facing serious network issues in my area. Despite making several calls and requests, the Jio team has repeatedly promised to resolve the issue, but there has been no improvement in the network quality.Please resolve it as soon as possible. @JioCare
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Ashish Shinde (@ashu_on_da_top) reported@JioCare Hi First install tower at my place then ask me to port existing connection .I already ported from Jio to Airtel but all are here to just make money not for the giving service.
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Bhaskarjyoti Aryya (@jyotibhaskar08) reported@JioCare @reliancejio such a pathetic service. Requested for relocation of my fiber connection. Neither anybody visited nor contacted. Even I can't raise a second request as earliee one is opened. Interestingly reminded me to pay the bill on time.
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Life Essence (@anilgupta2k) reported@JioCare Even I have sent message but no reply. R u ppl playing drama and showing public that you are resolving issues promptly.
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Mohammed Chotumiya (@MohammedChotum2) reported@JioCare @PankajS52011383 Aur customer care ko call karta hu tho o log abuse language use karte hai and call disconnect kar te hai