Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Kolkata, Chhindwāra, Bengaluru, Bhīlwāra, Hyderabad, Indore, Pune, Bhubaneshwar, Delhi, Patna, Mumbai, Kīratpur, Shiliguri, and Haridwar.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj kumar Pandey (@maddy9233) reported@JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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sk (@sarveshminal) reported@JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt
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MP East Discom (@mpeastdiscom) reported@manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.
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Mohit bhagat (@mohitbhagat417) reported@JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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eva (@evabuilds) reported@JioCare @reliancejio @JioCare and there is literally no way to contact you guys, just chat with your stupid AI bot. poor service, the I ly reason why I was reluctant to use jio instead of Airtel and now you guys have money for a year. need a resolution on this asap, happy to share my details in dm
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Kundan Singh (@blu476) reported@JioCare 1. Called party numbers-8210492002 & 9334636341 2. Latest date when issue faced: 02 Sep 2026 3. Latest time of issue - 1600 Hrs 4. Handset - OnePlus Nord CE 3 I am facing major issue with internet connectivity.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Mohit Nagar (@MohitNagar13) reported@reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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Mayankbhimawat (@Mayankbhimawat1) reported@tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally
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Vishnu (@MVRaoIPS) reportedJio is requested to provide a genuine human interface for basic customer services. Same automated response, irrespective of issue raised, is frustrating and serves little purpose. The deficiencies in customer service are all too evident. @reliancejio @ConnectCOAI @ITS_MoC
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?
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Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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chandru (@dmchandru) reported@JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.
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Sambit Kumar nayak (@SAMBITKUMAR1993) reported@JioCare Hi @JioCare . The team has asked me again my bank details which i had shared via email & via dm as well , however still same repeated message which i dont understand if there is an issue with my bank SBI end or Jio bank side ? in the jio website there is no options to edit bank
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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John Connor⏺ (@djsattu4) reported@RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣
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Dilipbaashha (@Dilipbaashha) reported@JioCare @anshuraj08 What is the use of seeing the service request u people don't take any action to solve the issue
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MaheshRudra (@ursMaheshRudra) reportedWorst signal @JioCare 😭😭🙏🙏
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Sayyad Aman (@SayyadAman48721) reported@Ranjitkumar1999 @JioCare Jio service is worst
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Yashdeepsinh Jadeja (@imYJadeja) reportedInstalled new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged
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Parth028 (@ParthSabikhi) reportedJio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare
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sλrthak (@sarthak2143) reported@flyme2mars @bot @reliancejio are you sure its jio agnostic problem?