Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (64%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Delhi, Patna, Jodhpur, Thāne, Guwahati, Bengaluru, Dehra Dūn, Nagpur, Shillong, Kolkata, Bhubaneshwar, Ahmedabad, Mysore, and Samāstipur.

City	Problem Type	Report Time
Mumbai	Internet	16 minutes ago
Delhi	Internet	19 minutes ago
Patna	Internet	47 minutes ago
Jodhpur	Wi-fi	48 minutes ago
Thāne	Internet	56 minutes ago
Guwahati	Internet	60 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anjani Kr Mishra🇮🇳🌐 (@AnjaniMishra4) reported 3 minutes ago

  @JioCare How many times do I need to tell this. Everytime you guys ask the same thing and then no response. Please focus on resigning the issue instead of asking useless questions.

• 
  Suryansh Gupta (@Goldyflake) reported 5 minutes ago

  @JioCare Ported my number from VI to Jio on 2-6. It’s been 7 days and Jio SIM isn’t activated, while VI service has stopped. Left with no network. This has been a nightmare. If I knew the service would be this bad, I wouldn’t have switched. Please resolve urgently. @airtelindia

• 
  Anjani Kr Mishra🇮🇳🌐 (@AnjaniMishra4) reported 5 minutes ago

  @JioCare Is there any real person in customer support as this seems a standard reply from a machine without brains

• 
  hemant kumar (@hkc1212) reported 5 minutes ago

  @JioCare Sharath,we need 2 escalate this traumatizing incident 2 the Sr authorities evn want 2 take this up 2 Ambani's if required.Kindly forward me the escalation details of the Mgr or the HOD 2 proceed. Today is our 7th day of forced leave due 2 your irresponsible & unreliable actions.

• 
  Dhivagar Maharajan (@dhivatheni) reported 6 minutes ago

  @JioCare Issue not resolved @jio

• 
  कुँवर राज्यवर्धन सिंह (@RajasinghOm) reported 9 minutes ago

  Jio 5G service is extremely poor. It's wastage of money. Lot of complain but no solution. #jiocare #jio5Gcare

• 
  Nishit Mathur (@NishitMathur) reported 15 minutes ago

  @JioCare The issue has been open for 3 days now. 10 such issue have been raised in last 5 months leading to 2)+ days of internet lost. I dont wish to continue. I demand @reliancejio refund the yearly subscription I paid immediately.

• 
  Shivkumar Pandey (@Shivkumar_9999) reported 16 minutes ago

  @JioCare When exactly will you take action? My internet connection is not working at all, and despite repeated complaints, no engineer has visited or resolved the issue. SR No: SR000037RKB9 This level of service is shameful. Please replace it with JioFiber immediately.

• 
  Shreyansh Gang (@shrey_gang) reported 17 minutes ago

  @JioCare pathetic customer support It’s been 4 days with zero connectivity I reached out multiple times to support but same response sorry for inconvenience blah blah but no resolution. Keeps on changing the home visit slot When called Engineer he says it’s 7pm I will not come

• 
  APOLLO GANGULY (@apolloblizzard) reported 21 minutes ago

  @reliancejio Please Help us For Watching FIFA World Cup 2026 .. I Have 300MBPS Plan with Active Zee5 Premium Subscription Its Showing FIFA Upgarde and in JIO TV no United8 Sports channel available Please Help @JioCare

• 
  Bodhayan Aich 🇮🇳 (@bodhayan_aich) reported 26 minutes ago

  Jio is doing nothing but harassing customers. Since May 1, I’ve been requesting them to remove the STB plan uncountable times, but there’s still no resolution, only new dates and excuses. Even the technician says he has no information. Pathetic service. @JioCare @TRAI @MIB_India

• 
  Maverick AI (@stanzin_sam) reported 28 minutes ago

  @JioCare Where is team work the issue is at my home where the hell ur team is working same thing you are saying last 6 months not a single complain you raised rather posting here

• 
  Bhavesh Beladiya (@BhaveshBeladiy3) reported 31 minutes ago

  @JioCare @jio_fiber @JioInternet Extremely disappointed with my Jio Business connection. I have been facing internet connectivity issues for the last 5-6 days. Despite multiple complaints and assurances from your engineers, the issue remains unresolved.

• 
  Md Hasan Rizwi (@mdhasanrizwi) reported 33 minutes ago

  @JioCare My Jio 5G network is extremely slow in my area. Despite having a 5G signal, internet speed is very poor and it is affecting my daily work. Please look into this issue and resolve it as soon as possible. Jio Number: 9572181096

• 
  Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported 36 minutes ago

  @JioCare Hi have shared details in DMs still there has been no response. Even yesterday the service representative was supposed to come but he has not turned up. We have already paid for the setup box so how can this fraud be allowed to be perpetuated! @DoT_India

• 
  Sandeep Mahato (@sanjsr812) reported 40 minutes ago

  @JioCare I do not want to proceed with the JioFiber installation. Please cancel my booking and initiate a full refund. I have send you details on DM, please check @JioCare @reliancejio

• 
  Ravikashyap B K (@laymanstweet) reported 41 minutes ago

  @JioCare When most of us are working from home, this repeated disruption to internet connectivity is a very bad experience!!

• 
  Dusmanta Mahanta (@Dusmanta_m) reported 42 minutes ago

  @JioCare It’s already 7 days over from 3rd June u have created ticket but still not getting service @JIOAIRFIBERIN please resolve the issues asap . Why are you delaying to provide the Serive .

• 
  Ashish Singh (@DrupalBaba) reported 44 minutes ago

  I lost 3 days of active internet due to your service outage. You disconnect us for unpaid bills instantly—so why don't we get credited when you fail to deliver? What's your policy on service compensation? @JioCare

• 
  Dean JO (@DEAN_O79) reported 47 minutes ago

  Jio is worst network can’t even have consistent network in city people can’t even see instagram reel at once @reliancejio @JioCare

• 
  Sunil (@Sunil55151522) reported 49 minutes ago

  @JioCare @JioCare @reliancejio , This is really very bad experience, still no resolution..pls check in DM

• 
  Mukul Trivedi (@TGMukul) reported 51 minutes ago

  @JioCare Thanks for the response but response is not transitioning into action. Send your local technical team to my location. So, it can be resolved quickly. Ask them to provide alternate solution.

• 
  Tamal Bhandari 🇮🇳 (@TamalBhandari) reported 52 minutes ago

  @JioCare My internet works perfectly, but the router dashboard continues to show a Red X for 'Accounting'. Please escalate this to Tier-2 network engineers to manually push the voice configuration file to my router's MAC address. please fix the backend profile binding!

• 
  Mukul Trivedi (@TGMukul) reported 53 minutes ago

  @JioCare Still the issue is not fully resolved. I am facing connectivity issue. Also being a postpaid customer, I don’t have option to connect over call or chat. Bot will never understand concern but human do.

• 
  Sandeep Gupta 🙏 (@ghoomhaikahi) reported 56 minutes ago

  What the hell are you doing @JioCare. My fiber is not working, assign the engineer and solve my problem

• 
  P...a Ranjan (@Ranjan4P) reported 57 minutes ago

  @JioCare 2) Because this termination is due to a complete 'Deficiency of Service' on Jio's part (no internet provided), I am demanding a Full Refund of my ₹500 security deposit along with a pro-rata refund for the unused prepaid days starting from my original complaint date.

• 
  dpsngh (@dpsngh7) reported 57 minutes ago

  @JioCare @reliancejio Here, after the power cut, the network is cut and the generator oil is saved and sold in black for money.

• 
  Tapas Kumar Nayak (@techytapas) reported 60 minutes ago

  @JioCare Hi @JioCare @reliancejio , You people are really doing the **** job. It's already 70 days crossed but you are unable to initiate a refund.And every time your executives are telling,we have escalated the issue. How many times will you escalate? #jioscam #scammerjio

• 
  AG (@DMH_1961) reported 1 hour ago

  Worst fiber service in Jaipur award goes to @reliancejio - they keep on committing to new dates/times, never show up for existing customers, even when I have upgraded my plan and as soon as you want a new connection they will jump all over it! Such a SHAME!

• 
  Arvindh (@ArvindhVasu7) reported 1 hour ago

  @JioCare @JioCare will you helping or should throw away your wifi setup in my house to trash??? Just a week back i paid 4k for 6month of service now i realise Jio wifi is just a scam