Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 3: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Jaipur, Bhubaneshwar, Kolkata, New Delhi, Hyderabad, Patna, Coimbatore, Ranchi, Mumbai, Trichūr, Bengaluru, Thiruvananthapuram, Anantapur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 23 minutes ago |
|
Jaipur
|
Internet | 59 minutes ago |
|
Bhubaneshwar
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 1 hour ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHWETA SHARMA (@kaushik61592487) reported@JioCare @reliancejio No one is looking into service request . Created more than 5 resquests in lats 6 months and no one wprked on it. Rather closed hem without contacting me
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BANDRAANGEL (@bandraangel) reported@jiocare #jio #RelianceIndustries your jio wifi is again down what is this with your rubbish service
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Om Namah Shivay | Rabh Rakha (@GyanDuKya) reported@JioCare @reliancejio what does it take to fulfill a service request raised. A ticket was created and automatically closed by your team, so I got it recreated on 21st July and since then waiting for a person to visit my place to fix the issue. I called 4/5 times to CC.
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❤️Shambhu Mahato (@shambhu_honey) reportedWorst service by @JioCare my internet is very slow
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Saurav Singh (@sauravsingh1110) reported@reliancejio Your Customer Care Executive was Very Rude & He/She is not For any Query just for Salary, Please do the needful. I have some problem with my Number, Yesterday I have Ported in from Airtel,so I have some Questions but They are disconnected my Phn.
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Durba (@Durba90829827) reported@JioCare Hi Mr. Dhaval From last 7 days, Every day I got notification through sms and mail for pick up. But no pick up till now. My repeated call in customer care for the last 7 days make me belief that relianceJio is intentionally doing this so that no money will refund back to customer.
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Amit Joshi (@Amyth_Joshi) reported@JioCare @reliancejio It has been more than a week, since I registered my complaint, but I haven't received any update or resolution, what kind of service should i expect ???
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Sivakumar Sivamurugan (@Siva_0611) reportedWorst experience from @reliancejio. Issue not resolved for more than 12 days, Closing tickets without visiting premises. Wrote lot of mails to Appellate Team & Kapoor Guliani but no response. Are they have any tracking system? @DoT_India @TRAI please mark for esclation.
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Lokesh (@Lokesh95779242) reported@reliancejio Dear. Jio group I get always good network but I can't get good ping in games I'm started so using jio sim last one year. Upload speed and download speed is to slow. Please solve this problems. I'm from Mysore, Karnataka
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Himanshu Bansal (@bansalh93) reported@Airtel_Presence #airteldoesnotcare No internet, No calling, No messaging service available since morning. Not accepting any help here because there is never a permanent solution. @JioCare is it possible to port the SIM outside my home network state?
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Guruprasad Shenoy 🇮🇳 (@guruji_prasad) reported@JioCare If you are aware of my concern why it is taking so long to resolve? Instead of appreciating our patience resolve complaint before we lose patience
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AP United (@telugustate) reported@JioCare one of your customer by accidentally recharged to my Jio phones mobile number,He was dailing phone to me continuously,he was requesting me to recharge,I have no jiopay or any online banking,how can I help him?
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santosh (@svichare2009) reported from Panvel, Maharashtra@JioCare JIO network is not having any improvement till now
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KUNDAN KUMAR (@plannerkk) reported from Kolkata, West Bengal@reliancejio this is becoming extortion place! They come and force us to pay for reinstating connection thats not working for last 2 days
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Gaurav Rathi (@GauravR09524495) reportedAfter making so many complaints and making so many tweets still the company has not resolved the problem or has not refunded the deposit amount for not installing wifi this is shameful for the large company like relience @JioCare @reliancejio #jiofiber #WiFi #5G
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kishore g (@28282dcc04a7419) reported@reliancejio At my place the Network is very very poor eventhough I sit 300 meters away from your tower. This is very very disappointing service from Jio network #reliancejio
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Rajesh Solanki (@solankirj143) reported@JioCare @reliancejio #JioFiber I m trying to jio customer support from last 20days for my device pikup and after appointment fix from jio its getting reschedule every time for my last 8 appointments why its happen Why your team no came at my home for device picup Pls help
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narendra singh (@narendr15511269) reported@reliancejio I'm facing problem with your postpaid service, my rental amt is 450, and I'm getting 800 to 1250 everymonth, i contacted jio customer care but, no response😠😠
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Claremont Systems (@ClaremontSys) reported@JioCare Looks there is no solution with You ? @TheMukeshAmbani
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Tadaaaa (@Tadaaaa_bojack) reported@JioCare And if you are not able to do the same, please terminate my connection and refund my security deposit. At least communicate. @reliancegroup @reliancejio
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Vivek Patel (@kurmivivek295) reported@reliancejio @JioCare I am facing the network issue in my locality since 3 months. Everytime I call to Jiocare they would say that the network problem will be resolved soon but it had been 3 and half months almost thete is no fix still. Not expected by Jio.q
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Rajesh Solanki (@solankirj143) reported@JioCare @reliancejio #JioFiber I m trying to jio customer support from last 20days for my device pikup and after appointment fix from jio its getting reschedule every time for my last 8 appointments why its happy Why your team no came at my home for device picup Pls help
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Shubham Varma (@Shubham8890) reported@JioCare No this is not temporary issue. I have been facing this issue since 2019. but still speed is not getting good
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Himanshu Bansal (@bansalh93) reported@Airtel_Presence #airteldoesnotcare No internet, No calling, No messaging service available since morning. Not expecting any help here because there is never a permanent solution. @JioCare is it possible to port the SIM outside my home network state?
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Vinod (@rvinod1056) reported@JioCare We tried contacting you for the recovery of JioFiber device for service ID 299947782361, but were unable to collect the device. To schedule an appointment for device pickup just type 'DNP' and WhatsApp to '7000570005' from your registered mobile no.
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anshul agarwal (@agarwal323) reported from Noida, Uttar Pradesh@Airtel_Presence @reliancejio @vodafone can you please help me out in this ??
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Prathiik Kedeelaya (@PKedeelaya) reportedJio fiber down from the past 2 hours not able to attend online classes @JioCare
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Er. Hanuman Yadav (@yadavhanuman89) reportedAfter heavy rain, internet speed too slow. mobile 9987401513 at location Village Samdha khas, Tehsil Aurai, District Bhadohi @JioCare @reliancejio
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Nishchal Sharma (@NishchalsharmaG) reported@JioCare @reliancejio no body from jio fiber is picking calls, they only want to complete the targets and sell their jio fibre connection. Post that they are not even picking up the call to understand costumer problem. Worst experience from jio. Please take your connection back.
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AK 🏕️📚🍷❄️ (@AkshayBk) reported@JioCare I am a resident of Viman Nagar, Pune. Your team installed the Jio Broad band lines in our Society, some time back . We have major issues now, but nobody from the servicing responds to any calls.