Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nashik, Bhubaneshwar, Bharūch, Chandigarh, Kolkata, Pune, New Delhi, Bhopal, Lucknow, Guwahati, Delhi, Kanpur, Mumbai, Latur, and Āsansol.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 2 minutes ago |
|
Nashik
|
Internet | 49 minutes ago |
|
Bhubaneshwar
|
Internet | 55 minutes ago |
|
Bharūch
|
1 hour ago | |
|
Chandigarh
|
Internet | 2 hours ago |
|
Kolkata
|
Phone | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Kumar Maurya (@sunilumar85) reported@JioCare @JioCare , @reliancejio if I had time to wait then why would I post here. You escalate and assigne the technician from your side without fail. And let me know once it is done. And don't make joke of my issue.
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Akki Goyal (@akkigyl03) reportedI attempted to port my Airtel SIM to @JioCare due to network issues in my area. I had also raised a SIM home delivery request on the Jio website but have not yet received any updates or delivery.
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Kavitha Shankaran (@KavithaShan11) reported@JioCare Even worse, no engineer was assigned. Your WhatsApp support is nothing more than an automated bot, and your helpline disconnects automatically because an SR is already open. Customers are left with no way to speak to a real person.
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Bharat Pawar (@iBharatPawar) reported@JioCare It is just a lie, I hace sent clear screenshot not links, plus I had reached our customer care, just cancel my connection give my refund. This is so painful inspite fraud transaction from your sales guy, no action, you got my both number still no call yet. @narendramodi
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danvir dagar (@DanvirDagar) reported@JioCare All these already checked by your service engineer 3 days back. He also changed the cable and poe device. But it didn't work. After that no action has been taken so far and the ticket is also closed.
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Alka Pareek (@AlkaPareek10) reportedIt's already 15 days after the complaint, but @reliancejio is not intended to resolve my issue.
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roshan (@nayakroshan1) reported@JioCare @DoT_India This level of service is unacceptable. We demand: • Immediate restoration of network services. • A clear explanation for the prolonged outage. • A definite timeline for resolution. • A refund/compensation for the 11 days of service disruption, as customers have been paying
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Mohit Mathur (@MohitDMarketer) reported@JioCare Shared in chat, plz check and fix it ASAP if you can otherwise tell me to replace the connect
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Hanu Thellapandla (@hanshu_143) reported@JioCare You people will raise multiple service requests, but no one connected with me till now, its been done 2months
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Kavitha Shankaran (@KavithaShan11) reported@JioCare Your support completed all troubleshooting on 4 Aug and confirmed that the issue could not be resolved remotely. I was assured that a Field Engineer would visit on 5 Aug at 10 AM. I waited the entire day, but no engineer arrived.
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Ambrish Mishra (@amishra52) reported@JioCare REF request no LR00001ENYQB. After payment Jio is ignoring my calls . No way to connect as only IVRS WHERE NO OPTION FOR HELP AND COMPLAINT . IF JIO NOT INTRESTED THAN PLEASE CANCEL AND REFUND THE MONEY due to extremely poor service
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Ambrish Mishra (@amishra52) reported@JioCare same issue with me . No support at all . Done a blunder by taking Jio connection
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Pravin padhan (@Dragonvilla) reported@JioCare No 5g if enters the house, what a shame of a company JIO , INCREASING PRICE AND SERVICE SUCKS 😞😞😞😞
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Ankit (@ankitvns) reported@JioCare Navin, it would have been had you checked my earlier message. I already have re activation code and recharge amount has been paid to Jio store. Pls resume my service asap. @jagograhakjago @Officejmscindia
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Sheikh Owais (@Sheikhowais125) reported@reliancejio @JioCare Your team is not responding to my complaint or providing any proper assistance. If customers are facing network/service issues, your support team should respond and help resolve them. Please look into my complaint urgently and provide a proper resolution.
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Kalpesh Patel (@kalpeshpatel027) reported@JioCare Again same message which I m getting from different channels like chat phone or email. Just assurance with void and no action. Worst part is your customer is not even able to raise complaint through any of the available support channel. Worst kind of support I have seen in my lif
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Birbrata Roy (@ImBirbrata) reported@JioCare Already done, everything, not response, even your customers care also helpless, technician not answering call. How can go for further service, recharge, this 3-4days not have services, how you will compensate??
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roshan (@nayakroshan1) reported@JioCare Stop sending bot responses.. and resolve the actual solution
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Ajita Kumar Malik (@ajitakumarmalik) reported@JioCare Please send an experienced engineer with a new device to check. The previous appointed engineer has not the intent to resolve the issue.
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MAA GAYTRI ONLINE SERVICES (@MaaGaytricsc) reported@JioCare Please call me on my registered number, explain the situation to me, and resolve my issue.
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Prashanth (@Prashan19352023) reported@jiocare despite several complaints and DM on a job not well done. Get only lip service and assurances from your end. Stop fleecing customers. To all please subscribe to Jio broadband with extreme caution. There is zero ground support and you are on your own once you pay up.
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Shantiprakash Sasmal (@shantisasmal) reported@JioCare you are neither delivering my sim nor canceling the order and refunding 99. I don’t want Jio anymore. Cancel my order asap. @BandBajaateRaho @jagograhakjago
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Inqualab (@SweetSinner007) reported@JioCare @reliancejio Still waiting on a resolution for a basic backend bug your customer support clearly doesn't know how to fix. Trying to migrate JioFiber from prepaid to postpaid, but blocked by a ghost error: "You have an open request."
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Dharmendra Kumar (@dharamhbtik) reported@Akshay725312967 @reliancejio Thanks bro, I was using Jio but as a prepaid and broadband user because at my place there was not work coverage issue, but as I moved out from there , I will definitely try once I complete 90 days in @ViCustomerCare . No one wants this #VI ****
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Abhiiii (@Abhiii43115401) reported@JioCare Thank you for resolving my Jio AirFiber issue However, my service was down from 29 July to 4 August. I have contacted customer care regarding validity/ recharge extension, but I'm getting different responses. Kindly help process the downtime compensation request Thanks
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Pravin padhan (@Dragonvilla) reported@JioCare Network issue persists.. JIO company saying it will take 30 days to solve
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Adeel Asghar (@adeelsirs) reported@reliancejio what happened network bahot kharab h
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sidharth nayak (@sidnext_) reported@JioCare How are you forcing me to do this? I'm asking you to take your device with you and cancel my bill; I don't want it. Your device, and none of your people, can work properly on me. They're leaving without doing anything. I've been facing this problem for three months
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∂αηίsħ (@danishhiam) reportedI want to port an airtel number to @reliancejio @JioCare what is the process and the welcome offer i will get ? Help
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Shafiq Ur Rehman Baba (@baba_Shafiq9896) reported@JioCare None of your engineer visited nor my issue got resolved...@JioCare is a bunch of fraudsters and liars