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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 10: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Pune, Nagpur, Coimbatore, Mumbai, Bālāghāt, Guwahati, Chhindwāra, Chandigarh, Bhopal, Ghāziābād, Jaipur, Bengaluru, Udaipur, and Vadodara.

CityProblem TypeReport Time
New Delhi Internet 2 hours ago
Pune Phone 3 hours ago
Nagpur Wi-fi 3 hours ago
Pune Internet 3 hours ago
Coimbatore Internet 3 hours ago
Mumbai Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Suresh_dheru67
    Suresh Choudhary (@Suresh_dheru67) reported

    @gkd123in @JioCare We have to ocoured same issue. I raised higher complaint many times but district level officer refused to solution. He said , we are unable to process 5G connectivity in your area. Also 5 -7 village atleast 4G connectivity are not available, almost 4800 jio users. Result 0

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare I had issue, Field service person came and took my good device replaced with refurbished device since they only had such device. Later found issue for which person replaced device was regional hub of jiofiber's issue. So i had no. 2 rating device wasn't my fault. 2/3

  • wingyvinuth
    Vinuth C (@wingyvinuth) reported

    @reliancejio I have a jio airfiber connection and I am not satisfied with the network. The bandwidth that I am getting is not what I was promised. Can you suggest an easy way to switch to jiofiber

  • aryan46022
    Aryan Bhimani (@aryan46022) reported

    @reliancejio @JioCare It's been 2 weeks since I reported my Jio AirFiber issue. Your team keeps promising a technician visit, but no one has come. My calls are now going unanswered, and my internet is still not working properly. Please resolve this immediately. #JioAirFiber #jio

  • RituSingh1307
    Ritu Singh (@RituSingh1307) reported

    @IM_Anshi21 Tag JioCare and DM me, it might be a local issue. But if it doesn't improve, port it.

  • HardikK53975767
    Al Jaljeera 🇵🇸 (@HardikK53975767) reported

    @JioCare @JioCare today is also wasted and didn’t got any resolution from my issue. I already told your employee who called that your system cancels the request in the end and still she told to wait it will get resolved today. But at the end it was the same. When will i get solution?

  • _Naman_Sh
    Naman Sharma (@_Naman_Sh) reported

    @JioCare Again the same message....stop fooling around your customers. @JioCare @reliancejio your customer service is absolutely dogshit!...Shame on u

  • rvirajak
    ravi rajak (@rvirajak) reported

    @JioCare I have applied for relocation of air fiber but the addresss was filled wrong by mistake. I am calling since yesterday morning to cancel that request so that I can apply again but till now it has not been rectified. Pls help.

  • ahmadraza__
    Ahmad Raza (@ahmadraza__) reported

    @narendramodi @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    Order No: NO0001DYH3JS Cancelled the order with service request number: SR000038W81L Still the refund not credited in my account. @JioCare please help me!

  • TamimManiyar
    Tamim Maniyar (@TamimManiyar) reported

    @reliancejio @Airtel_Presence Worst service no reply nothing support I am discounting xtream fibre postpaid immediately and I will spread awareness about to don't buy airtel service in Hyderabad really worst and irritating service @airtel

  • Aesha842578
    Aesha (@Aesha842578) reported

    @JioCare @reliancejio @jio_fiber jio fiber is not working Have raised compliant 100 times no one is coming to help to make it right

  • anirbaanb
    Anirban Bhattacharjee (@anirbaanb) reported

    Hey @reliancejio. I'm facing internet connectivity issue for last 3 days. But there is no option to register a service request from 'my jio' app. Why haven't you given a simple link to register complain or grievance? @DoT_India should act proactively to protect customer rights.

  • texture11
    Nitin Pardasani🇮🇳 (@texture11) reported

    @reliancejio @JioCare your Internet fibre cable service is down since mid of June 2026 in DLF Ph3, Gurgaon, when will it be operational it is really a shame company like JIO is not able to find a solution to the problem, we have taken year payment plan and cannot shift to Jio Air

  • P_GnanaDeepan
    Gnana Deepan (@P_GnanaDeepan) reported

    @reliancejio @JioCare Extremely disappointing customer service till date issue is still unresolved, never seen a pathetic support from a internet provider, tried getting support from X team, Jio appellate team no use, I’m terminating the service.

  • akhilkrishna554
    akhilkrishna (@akhilkrishna554) reported

    Jio fiber Relocation and Set top box Installation Is one of the Scam One of the worst decision I regret it By taking jio fiber took 6 days for resolution My works were disrupted for 6 days Pathetic jio fiber @JioCare @reliancejio

  • ahmadraza__
    Ahmad Raza (@ahmadraza__) reported

    @JioCare @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop

  • Deshihindustani
    PARAG AGASHE 🇮🇳 (@Deshihindustani) reported

    @JioCare where to register complaint related to Jio WIFI. Your team is not responding

  • vrugajjar
    Vrushabh Gajjar (@vrugajjar) reported

    Slow @reliancejio internet speed issue at pin code 382260 Badarkha, Dholka, Ahmedabad

  • VickyJa65753315
    Vicky Jain (@VickyJa65753315) reported

    @JioCare A standard reply. Let me put on record that weather in my area is absolutely clear. No winds or no rain since yesterday night. Same was conveyed to customer care. And this problem is since 22nd june. So inconvenience is all from ur team and not weather

  • Ravisteyn99
    Rathore Ravi Steyn 🇮🇳 (@Ravisteyn99) reported

    @JioCare My daily data renewal time has been increased to 12.13 Am to 12.58 Am fix it otherwise I am goona to port this sim in Airtel. However Airtel is offering good speed also . Thanks 👍 do it immediately

  • rajasthaniunt
    राजस्थानी ऊंट (@rajasthaniunt) reported

    @JioCare I have sent my Jio number to you via DM. Please look into this matter seriously and help resolve the issue as soon as possible

  • nitinbhawsar2
    Nitin Bhawsar (@nitinbhawsar2) reported

    @JioCare You reach me on my number, will tell you over call. Where did you read I mentioned about issue in viewing amazon prime

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @Rocker_arm12 @JioCare Jio is getting a scam service day by day. They took my booking amount. Not installed. Cancelled. The amount they are not refunding!

  • anshX0018
    Ansh (@anshX0018) reported

    Kindly reply my dm for my problem @reliancejio @JioCare @reliancegroup Waiting since last 4 months for my money Order number NO0001C33ETE .

  • SBJ0111
    Shiv Bodh Jaiswal (@SBJ0111) reported

    @JioCare @reliancejio Your network is so bad that we are not able to talk properly. In my village

  • MaxsShare
    Stock-Matrix (@MaxsShare) reported

    @JioCare My JioFiber has been down since morning. I raised a complaint, but there is still no resolution. My work is getting affected. Kindly resolve this urgently. SR ID: SR00002MGNPQ Mobile: +91-5913598621 @reliancejio Please help.

  • prakharashukla
    Prakhar (@prakharashukla) reported

    Dear @JioCare My #JioFiber was down for over 40 hours. I was even sent a false "service restored" message while the connection was still down. My engineer visit kept getting rescheduled without any communication, delaying resolution further. Now claiming there was no delay.

  • Seyyahh____
    Seyahh (@Seyyahh____) reported

    @reliancejio After recharge expired, every service stopped the next minute?? At least outgoing should be available for n hour?

  • reachdiwakar
    Diwakar (@reachdiwakar) reported

    @JioCare Now you started threatening emails on black listing, when you are making customer running after to fix your issue and senior citizens suffering bcos of your lack of service. Neither you are ready to fix nor return my credit that was promised #patheticjio #worstjio