Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Dehra Dūn, Ahmedabad, Jaipur, Nashik, Shillong, Lucknow, Visakhapatnam, Bhubaneshwar, Hāora, New Delhi, Mumbai, Varanasi, Kolkata, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 11 minutes ago |
|
Dehra Dūn
|
Phone | 42 minutes ago |
|
Ahmedabad
|
Internet | 1 hour ago |
|
Jaipur
|
Internet | 1 hour ago |
|
Nashik
|
Internet | 1 hour ago |
|
Shillong
|
2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dhriti (@dhritiawakened) reported@JioCare No. You guys have been delaying this way for the past 3days now! Give me a in person number I can talk to or else I will continue bad mouthing you guys day in day out and the grok algo will pick the negativity.
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest
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Umang Shah (@cryptoumang) reported@JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.
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kishan singh (@kishan_s_singh) reported@JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.
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vikas lamoria (@lamorias) reportedNo one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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Muzamil Kabir (@kabir_muzamil) reported@JioCare I expect a real resolution, not just a show of engagement.
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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Eshaan25 (@Eshaan251) reported@sunipam @JioCare I had the same problem, the bouquet id change does work !
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Rajesh Sharma (@Rajesh290165) reported@JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare
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Abhishek srivastav (@Abhishe61661799) reported@reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...
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WildBwoy (@WildBwoy) reported@JioCare Responded you back , please have this fix on priority, its been weeks facing the issue
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Pranav Malhotra (@29Pranav06) reported@JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst
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Ikbal (@IkbalHa54220939) reportedHey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Shiwam Singh (@KUMARSHIWAM123) reportedHello @JioCare , what’s this kind of service there no Internet , I paid monthly for jio fiber .. it’s not able to open my WhatsApp and also there no network no calling nothing .. area 841420 Jio fiber connection on -9074918331
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abcd (@anantam007) reported@reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI
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நீலன் கோவை (@NeelanKovai) reported@JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Anil Yadav (@nieal_8737) reported@reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence
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Sarthak sharma (@Sarthak21986439) reported@JioCare Green stable but still WiFi is not working.
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prasanth kallath (@PKallath91) reported@JioCare Porting from Vi to Jio is the worst decision I’ve made this year. In South Bengaluru, call quality is terrible and mobile data barely works at my home or office. Completely dependent on Wi-Fi now. Can’t wait to port back to Vi after 90 days.