Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Dombivli, Chhindwāra, Kolkata, Sūrat, Ahmedabad, Varanasi, Indore, Mumbai, Coimbatore, Meerut, Bhopal, Agartala, Raurkela, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 59 minutes ago |
|
Dombivli
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Sūrat
|
Total Blackout | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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உழைத்து மாத சம்பளம் வாங்கும் சமானியன் (@IndianBanker) reportedIs @reliancejio trying to imposing Hindi on their customers. When receiving reminder, @JioCare executives starts conversing in hindi, just bcs its their mother tongue & only language that they knew. Even they don't bother to see customer profile, whom they're trying to reach
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SHUBHAM JAIN (@Shubham05000) reported@JioCare My JioFiber issue is unresolved since 22 May. Engineer visit has been repeatedly delayed/rescheduled multiple times and no one arrived despite waiting at home. I’ve already lost 3 days of paid service. SR: SR00002L9XVK Registered Number: 7405880917 Need urgent fix.
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VJ (@JOSEPHSPARROWVJ) reportedHow many times we have to raise the complaint? u dump people never gonna improve the signal strength it's been like a year now we can't even talk properly in phone calls if u can't provide good connection then don't get money from our area people get out frm my area @JioCare
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Bhairu Singh Rawlot (@ArYarAj416) reported@JioCare Internet is not working since 6 months calling are fluctuating what are you doing?
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Manickam Ramasamy (@DilipManickam) reported@JioCare @JioCare it's been more than 25 days, still installation not done. What kind of service you're providing to the customers? Very disappointing
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Mahesh Kumar Reddy Y (@MaheshGayii) reported@JioCare Thought jio has quick and hasslefree service but proved totally wrong. NO SUPPORT,ONLY LOOTING MONEY FROM CUSTOMERS.
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dilip dp (@DilipPusala) reported@JioCare @JioCare I am asking about my order NO0001CYLC44 from the past month. Once, your customer care representative said it was cancelled on the 8th of May and a refund would be initiated. Now, on the 25th of May, they said there were technical issues, WTF is technical issue
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bhargavsinh4007 (@bhargavsinh4007) reported@JioCare i have paid all my dues ,but my services is still suspended .worst ever service
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Sandy (@Sandy1668399) reported@reliancejio @JioCare It's been 4 days your network is interrupted and not working most of the time what the hell your ground team is doing
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Srivastav🚩 (@SriVastav0402) reportedWhat sorta network do you offer @reliancejio @JioCare wherever I go I can’t get any network, the speed is equal to 2G, maybe more worse than that!!!
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Ravi Verma (@_rraviverma) reported@JioCare You're replying system is always showing an error For 10 days it's like that What is the use of your service I can't get my money also this is the worst thing Last time I am asking can you send a technician today to fix the issue @reliancejio @jagograhakjago
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Manoj (@Manoj_R_Gautam) reported@JioCare Fc ur company service
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Shikhar (@ShikharTrades) reported@JioCare Please ask your backend team to properly. It could be related to routing, CGNAT, IPv6 handling, DNS conflicts, backend traffic filtering, tower instability, or packet loss. the speed is normal but websites/apps randomly fail to load. Even after router replace and new connection.
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Surya (@KrsnaTheDarling) reported@JioCare Thanks my issue is resolved
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Atharva Mahashabde (@mahashabde_) reported@JioCare @reliancejio Had a JioFiber technician visit scheduled today 25th May 3-4pm. It’s 6pm and no one showed up. No call, no update. Spent all day waiting. Support calls only reach automated voice, no human help. Fix this. #JioFiber #PoorService
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rahul kumar (@superrk85) reported@JioCare Yesterday I raised request today by when I can expect the sim and if I didn't received where I can raised this issue
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MadhumitaV (@Madhu_272) reported@JioCare This is the most pathetic customer care support I have ever seen. I have been complaining about the internet service since 6 months now and everytime they reset/ refresh it and schedule technician visits who never arrives
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Nitin Verma (@ni3verma501) reported@JioCare Service Request number SR000036O1HR for your JioFixedVoice Number connection having JioFixedVoice Number +917935879399, scheduled an appointment with a Jio service engineer on 25-May-2026 between 16:00:00 - 17:00:00. Nobody came till now. Worst service. @JioCare @reliancejio
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Akhil (@AKHILofficial_) reported@JioCare @JioCare @reliancejio I’ve emailed, I’ve called customer care, yet I’ve only received apologies or confusion. No one came to resolve the issue, I even called in the office in my city but, they do not pick the call or maybe mobile no. Is not correct
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amitksingh (@amitkaundilya) reported@JioCare received confirmation message & a call from technician. he asked for OTP without visiting my place for closure of call. told him to visit first & address the fault, but he was only interested in OTP. similar incident faced in past too. poor on ground implementation.
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Suchintan Singh (@suchintan_singh) reported@JioCare net not working help
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Ankit Bagaria (@Ankit_d_Virus) reported@JioCare @reliancejio @RIL_Updates Same problem today - 3rd time in 6 days.. Can we get a permanent fix for this?
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare pls cancel my booking of JIO fiber i am tired of this NO RESPONSE kind of behaviour from JIO employees. Always deceptive replies, please give me my money back, THANK YOU (2/2)
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Mahesh Junjrolia (@maheshjunjrolia) reportedInstallation ke time back to back calls, payment ke baad complete silence. 6 din se na installation hua na proper response. Calls tak receive nahi ho rahe. Is this the service quality of #JioAirFiber? @JioCare @reliancejio please resolve ASAP.
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Ashish Aazad (@AshishKAazad) reported@JioCare If service was not feasible then why are you asking me to initiate a request for new connection. You will take amount and will cancel the new request saying service is not feasible. And 12 months before Jio fibre was working at my home. Are you fooling me for your inefficiency.
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SHUBHAM JAIN (@Shubham05000) reported@JioCare I’ve a problem in JioFiber and I placed service request for engineer to come to my place on 22nd May and it’s been 3 days and since your engineer didn’t come and he keeps delaying and rescheduling, it’s too frustrating and I’m missing deadlines for my office work.
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Bhargav Manek (@BhargavManek) reported@JioCare Still no help recieved by your side almost 10 days passed after ordering the sim
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nelluri sai kumar (@nellurisai) reported@JioCare @reliancejio It’s been many days now. Still no SIM delivery, no activation, and now not even a reply from your team. Very disappointed with this service and delay after payment completion. Order Ref: NO00015EFS19
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Saket Kumar (@imSaket_) reported@JioCare So how many days jio takes to resolve any service request.
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Frost At Midnite (@frostatmidnite) reportedTo those harping about WFH,, No service from @reliancejio since Thursday. Been 4 days and @JioCare is unbothered. Engineer visit scheduled and then rescheduled. All we get is a regret the inconvenience, thank you for your understanding nonsense. Try any other method of...