Reliance Jio Outage Report
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Mumbai, Sūrat, Lucknow, Cochin, Udhampur, New Delhi, Delhi, Jaipur, Dehra Dūn, Guwahati, Ahmedabad, Bhubaneshwar, Nagpur and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Pune |
Internet | |
| Sūrat |
Phone | |
| Lucknow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Parakh
(@rohitparakh4) reported
@JioCare Sir, I don’t think you understand. So many appointments have been made by Jio but no one is visiting my house. During sales Jio offers so much but when it’s time for customer service, it’s always really really bad. This happens always and your people don’t reply properly as well
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thesaviour
(@thesaviour17) reported
@JioCare @_MukeshAmbani let me know how u r gonna pay me for these days which u are not capable to provide me d service for which I’m already paid.
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MOHAMMED HISHAM
(@MOHAMME78418912) reported
from
Kozhikode, State of Kerala
@reliancejio I have given a relocation service request almost 12 days back and it yet to get resolved A/c no : 04843576375 , ph : 9847708030. Contacted customer service multiple times and they have no solution and i need to pay rent for your service delay. It’s pathetic
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IamSagar
(@sagarvangar) reported
@JioCare days i decided to give him 200 but he is not ready to take 200. He needs 400 and he asked me to give complaint to CC and get it done when my turn comes. This is how your service is. Worst customer service i have seen in my entire life. Shame on your service and people..
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Rupesh Sharma
(@rupeshsagacious) reported
@JioCare Yesterday at Jio Store, I was charged Rs. 175 to get back my lost sim card which is yet to be activated. My number 7004191507 is still not working. Help.
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Pooja Singh
(@Singh90Pooja) reported
@anshul24mehta I remember going through the same turmoil time and again with these people the only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your number to @JioCare
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sandip ghosh
(@145sandip) reported
Hi @JioCare @reliancegroup it is almost 4 month still it is not resolved and I am unable to use #jio #network and #internet. really frustrating from your side. already raised a complaint (MR00011RYOH1).
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thesaviour
(@thesaviour17) reported
@reliancejio @RCBTweets How can I cheer when @reliancejio is in no capacity to provide Wht I have paying them… Jio fiber not working from yesterday n ur team doesn’t know anything. Shocked….
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Khalid
(@Khalid54580473) reported
@JioCare No more need your help. I am planning to keep a dog instead tolerating your network.
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Dijendra Ray
(@dijendraray) reported
@Airtel_Presence guys suggest you to move to @reliancejio fiber coz Airtel thinks he have monopoly in market so degrading his service day by day, really bad and pathetic... switch to @JioCare
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Ankit Kelaiya
(@Akel_india) reported
@JioCare No no point as I have raised request to disconnect the Jio service from my home. What a frustrated experience
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8226064268
(@kwMJFD3ONI4jzuQ) reported
Hi,my Jio fiber not working from 25th May, tech team unable to diagnose the fault till now. executive told clearly as their team is unable to correct it, back-end team working. almost 3 days taken & no result till now? Very disappointing SR No. SR00001B64SM @JioCare @reliancejio
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Clash with Kash
(@clash_with_kash) reported
@reliancejio @JioCare @jio_bank Jio network is just a trash....****** Customer Service Provider service which say to wait for 8 month for any issue....Jio users are declining still No one cares for it.. Even after getting all full network, You won't able to call or use internet.
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Divya
(@DivyaThaker) reported
@JioCare I REALLY DON'T THINK YOU ARE UNDERSTANDING MY PROBLEM AND THE FRUSTRATION OF DEALING WITH YOU GUYS, ON A DAILY BASIS, SINCE A MONTH!! WHY DOES A CUSTOMER HAVE TO FOLLOW UP WITH YOU ON THIS?
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Godrej Sorabji
(@geesse) reported
@JioCare it’s been over 2 hours since I sent details on DM to Mr Akshay and Mr Mahesh but seems they too have gone to sleep like the others as I continue for the second day without internet services. Pathetic service and most unlike Reliance. Think twice before installing
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Jayabrata Sinha
(@SinhaJayabrata) reported
Messaged u the details of the order I want to cancel..@JioCare
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Priyanka mishra
(@mpriyanka0793) reported
@JioCare Hello this is not fair, if I need my call log of a year, for some reason (personal n urgent) why do I need to file a fir n police commissioner, that’s my number I’m providing my proof, It’s urgent but no help from jio Other telecommunications do share, jio poor service
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Dr. Pranay BN Mishra
(@pranaybnmishra) reported
@JioCare @JioCare why do you need private massage now when issues has already been discussed and you have mentioned that team is working on it since more than a month.
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Ashish Mehta
(@AshishM99546461) reported
@reliancejio My phone always shows no service. It’s been 6 months now since I have been complaining. No response from JIO. You people are not bothered about your customers at all. Worst network I have ever seen. MY PHONE NUMBER IS 9442611992 MY ADDRESS IS 178 DB ROAD RS PUR641002
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nayan
(@nayaniiit0009) reported
@JioCare @reliancejio not expected your fraud services. Changing bills without any information. I used to pay 470 per month however this month received bill of more than Rs. 900..Need immediate support or UPC to leave this fraud. @jagograhakjago
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Rohit Parakh
(@rohitparakh4) reported
@JioCare This is the problem, multiple appointments are being fixed by Jio but no one is visiting. Can you please make sure someone fixes it today? I want to watch the IPL today and won’t be able to if it isn’t fixed today. Thanks
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PriyankaKhanna
(@priyannka9khana) reported
@BheemendraP They claim that they have good network, but ground reality is something else. I have had this experience in the past, finally moved all my numbers to Jio, suggest you also do the same @JioCare
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Ankit Kelaiya
(@Akel_india) reported
@JioCare And you can’t make things right as you don’t care about customer. Since 3 days I have been chasing to resolve this but no one bother about it. Please your network is worst for sure.
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IamSagar
(@sagarvangar) reported
@JioCare why it is not happening they disconnect the call. If ask them to transfer the call to person who can solve it, they say that is not possible. Literally i am fed up with your service. Last week one of your jiofiber engineer (he is the main engineer for my area and his
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MOHAMMED HISHAM
(@MOHAMME78418912) reported
from
Kozhikode, State of Kerala
@JioCare Relocation request pending for last 12 days. Very bad response frm customer care team. Reg ph:9847708030. Jio service level is so poor
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Bahula Panguluri
(@bahulapanguluri) reported
@Yousuf_RAILFAN Their services have went from bad to worse trust me I remember going through the same turmoil time and again with these guys and one fine day I decided to switch to Jio and I must say Jio services are way better suggest you also switch to @JioCare
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Harshal Bambhdaiwala
(@harshalnb) reported
@JioCare Again same reply. Don’t you guys feel ashamed!! Let it be, I’m placing disconnection request and give my refund back. I don’t want to continue further. Heights of careless service.
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Aquib Ali
(@aquib254) reported
@JioCare It’s been almost 24 hours and I am still waiting for your response. It’s completely irresponsible behaviour, now I think choosing Jio was a mistake, I don’t understand you have all the resources and information already still my issues isn’t resolved.
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Harshal Bambhdaiwala
(@harshalnb) reported
@JioCare Do the hell with your priority. It is 3rd day without internet and nobody really bothers of resolving it. I’m fed up with your stereotype replies, pls provide resolution or else keep your replies with you only.
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Pankaj Kapoor
(@PankajHKapoor) reported
@JioCare Incorrect to say that. Your guys didn't collect the same despite requests. Will be forced to issue legal notice to the board of directors and other Key Management officals. Tx Pankaj