Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/05/2026 15:45

March 05: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Varanasi, Chennai, Mumbai, Pune, Lucknow, Gurgaon, Bengaluru, Meerut, Guwahati, Cochin, Jaipur, Dimāpur, Dehra Dūn, Chandigarh and Shimla.

Loading map, please wait...
City Problem Type Report Time
IndiaVaranasi Internet
IndiaChennai Internet
IndiaVaranasi Internet
IndiaMumbai Wi-fi
IndiaMumbai Internet
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmareshKumar Amaresh Kumar (@AmareshKumar) reported

    @sumitlalpur_y @reliancejio @reliancegroup Yes, there are same problem here while I complaint several times.

  • im_twittya Abhishek Ajit Jadhav (@im_twittya) reported

    @JioCare Network problem from past 2 weeks. Unable to make call or receive, num shows switch off even though network is there on the phone, able to use internet but no calling network. Work around i have to reboot the phone than the network is able to make & recieve calls.

  • sharabidgr8 ved parkash (@sharabidgr8) reported

    RELIANCE JIO MART - PATHETIC DELIVERY. Ordered grocery items on 30 Oct 2021 and waiting for the delivery till today. Customer care executives clueless even supervisors are hell bent upon destroying the group. @reliancejio @reliancegroup @ril_foundation

  • Pradee1p Pradeep Koushik (@Pradee1p) reported

    @YashPhulphagar @JioCare Always happening with my Phones too. It's Definitely not handset issue. Since I've used three different handsets and face similar issues always only with Jio.

  • shree2325 Lalu Soman🖖 (@shree2325) reported

    @JioCare the internet is DOWN. Got disconnected while working. It would be stupid to let my team know that the internet is down on the eve of diwali. Already pissed that I have to work on this day. This has only added fuel to the fire. Please fix.

  • MdShafquatHuss1 Md Shafquat Hussain (@MdShafquatHuss1) reported

    @reliancejio I'm a Jio customer, my no. belongs to Delhi operator now I live in Bihar Katihar Barsai, my no has been lost due to which I'm unable to do any work no matter how many Jio stores are there in my area I do not have a green sim we need a green sim from nearest jio store

  • Deepak34625665 Deepak (@Deepak34625665) reported

    @reliancejio I just want the full refund and don’t want to use it since the problem came in a just 12 hours. And there are no sentiments I can feel attached for the customers by Reliance/Jio brand. They just play with peoples money.

  • ravikantVishw10 Ravikant Vishwakarma (@ravikantVishw10) reported

    @JioCare Pls assist ur customer.....

  • wajedalikhan4 wajed ali khan (@wajedalikhan4) reported

    @JioCare Same solution i am getting since 2 months @_MukeshAmbani @reliancejio

  • lalashubham99 shubham srivastava (@lalashubham99) reported

    @JioCare 9956341325 and my alternate number is 9473999930 , if u people can't solve this matter then I will seek help to police

  • ajay_paka Ajay Paka (@ajay_paka) reported

    @JioCare Customer support is very worst. They can’t even transfer the call to superior or manager to discuss this issue, and it feels like I’m talking to robots. Why are you guys ignoring my requests?

  • ajay_paka Ajay Paka (@ajay_paka) reported

    @JioCare I booked a 5-6PM slot for today, and this is what happening. Support team initially told they expited the service, but in return, I got a home care engineer addressed message with no engineer visit. Lies lies and lies!!!

  • drahmed_bm Dr Ahmed Bin Mohsin (@drahmed_bm) reported

    @JioCare @reliancejio 22 hrs but no resolution- With reference to Service Request Number SR000017DQW7 for your JioFiber connection having JioFixedVoice Number +914035952054, your appointment with Jio service engineer is scheduled at your premises on 03-11-2021 : 21:15:00.

  • vibhor82821 Vibhor Agarwal (@vibhor82821) reported

    @JioCare @reliancejio i have subscribed to annual 11998 plan but have not got amazon prime and sony liv premium please help and resolve

  • ajay_paka Ajay Paka (@ajay_paka) reported

    @JioCare When does the engineer visit? I am working from home, and this is the 3rd time I am experiencing issues in this week.

  • ajay_paka Ajay Paka (@ajay_paka) reported

    @JioCare Please disconnect my service if you aren’t going to solve this today. I’ll ask Airtel team to fix it today, and they are ready to do it.

  • wajedalikhan4 wajed ali khan (@wajedalikhan4) reported

    @JioCare After plan change option selection from my jio app ,blank screen coming for few seconds then plan not changing @AmarAmbani ,phone call customer executives putting call on hold & running away

  • drahmed_bm Dr Ahmed Bin Mohsin (@drahmed_bm) reported

    @JioCare I need an immediate resolution please. Else this account will not be recharged going further and i am going to switch over to other networks coz its the worst ever technical support compared to other services like act & airtel. They are really prompt

  • Deepak34625665 Deepak (@Deepak34625665) reported

    @JioCare I want a proper answer from your higher management that why should a person pay when he has not used the service. It’s fine you deduct the charge for a day and refund rest. But provide me the answer that how much it will be why should I wait. I have paid for a 6 months

  • wajedalikhan4 wajed ali khan (@wajedalikhan4) reported

    @JioCare Dont share me any address resolve my problem

  • Deepak34625665 Deepak (@Deepak34625665) reported

    @reliancejio I got my connection installed at sonipat yesterday and in night around 9 it stopped working and now they have not even responded In my positive way. Such a pathetic service. I paid 8000 rupees and after that in a day I can just feel the way these guys have talked.

  • LaveshChhapru Lavesh Chhapru (@LaveshChhapru) reported

    @Airtel_Presence thank you for your disgusting service. Porting to @JioCare I have 10 postpaid connections to shift from airtel to Jio

  • always_Ashu Ashutosh (@always_Ashu) reported

    @JioCare village shendurni PIN CODE 424204 maha. very bad srvce of jio n/w whnvr powr outage jio data speed becms litrly "0 kbps " 😓 & whn powr bcm normal it takes 1 to 2hr 2 restor speed from past 6 to 7 months thnkng of portng 2 anothr n/w if issue still persist

  • Deepak34625665 Deepak (@Deepak34625665) reported

    @JioCare C this is just a way of saying. I just want my complete refund and I will install Airtel. I do t have any problem in that. In 24 hours if the service is such why should I struggle.

  • ajay_paka Ajay Paka (@ajay_paka) reported

    @JioCare I have to login today at any cost as per my organisation’s business requirement. Frequent disconnects are causing issues and inconvenience at work

  • Uzair81817818 Uzair (@Uzair81817818) reported

    I am having issues with jio sim, i am unable to make & respond calls and Jio Customer Care are not responding to my calls , i request @reliancejio plz help me and fix my issues

  • Deepak34625665 Deepak (@Deepak34625665) reported

    @JioCare Kindly cancel my request for cancellation then.

  • BhagwatMalthane Bhagwat Malthane (@BhagwatMalthane) reported

    @JioCare @PuneetK51395019 Are hamare gav me bahut problem he network ka

  • iamvivekkaushik Vivek Kaushik 🥇💙 (@iamvivekkaushik) reported

    @ab_hi_j @reliancejio This worked well, but JioFi auto-updated to version FXN_JMR540_R6.20 which rolled back whatever you did. Can you check if the process still works with the new version, I don't want to try and unlock it, because it may brick the device and I will have no idea as to how to fix it.

  • Adityak18259965 Aditya kashyap (@Adityak18259965) reported

    @JioCare Pls confirm when the issues will resolve.