Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 30: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, New Delhi, Kolkata, Delhi, Bhopal, Nashik, Mumbai, Chandigarh, Bhīlwāra, Gurgaon, Hyderabad, Chennai, Ahmedabad, Chhindwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 19 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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विनीता (@vineetanigam) reported@JioCare pathetic customer support literally and pathetic social media team…no response over any concerns of the customers while increase in price and plan costs is so prompt…
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Hardik (@hardikgohil01) reported@JioCare Dont you think this issue needs to be resolved? I am paying for 100 MBPS not 2 MBPS
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Shruti Agrawal (@agra58843) reported@JioCare Please provide the specific policy or criteria instead of sending the same automated response. My services were affected for an extended period, multiple complaints were raised, engineers acknowledged the issue, and I still received no meaningful resolution.
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S k Diwan (@diwan_shan60268) reported@JioCare JioFiber service still not working. Received SR No. SR00002N0BRQ and being told only that an update will be provided tomorrow. I work from home and the outage is causing financial loss. Will Jio take responsibility for this loss or provide immediate resolution? @JioCare
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Shivanand Ramchandra (@Shiv_Ramchandra) reported@JioCare @JioCare I have DMed the details, as it was asked in the past. Can you let me know the ETA? for a subscription, I received 10 calls in a day. And when I want to cancel the subscription it's taking you guys weeks. I have a jio number also, I might churn that as well. Thanks.
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Hit’s 🇮🇳 (@hiteshvadhiya30) reported@JioCare @reliancejio facing worst internet issues from past 1 month in Porbandar district.. in response getting that it's a temporary issue and will be resolved soon. But no changes..
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RAJANIKANT PANDA (@RajanikantPanda) reportedFacing ongoing connectivity issues with our corporate Jio fibre connection Jiofibre_849_1M_COCP since 22 July 2026. Raised multiple service request vide service request no SR00002MS8Z8 and SR00002MXCLM . Till now there is no resolution. very unfortunate @JioCare @_MukeshAmbani
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S k Diwan (@diwan_shan60268) reported@JioCare @JioCare I am working using mobile data and over 50% of it has already been consumed due to this outage.Since Jio has not restored the service yet, please provide sufficient mobile data so I can continue my office work.Waiting for an “update” is not a solution. SR No.SR00002N0BRQ
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Richa Goel (@richagoel17) reported@jiocare Give me a complaint number and its turnaround time.
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GAGAN (@gaganxn1) reported@JioCare @JioCare @reliancejio If you couldn't provide the promised service, why did you take my payment? Now even for the refund, there's no transparency or clear timeline. Customers deserve better than vague replies like "wait a few business days." Please refund without further delay.
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jagjiwan bakhshi (@JagjiwanBakhshi) reported@JioCare My earlier experience is that either engineer never turns up or the visit is rescheduled time and again. It's fixed for between 4 to 5 . Let's hope for the best.
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Ghanshyam (@ghanu_marwari) reported@JioCare @JioCare don't want your service anymore @airtelindia what is your best plan please tell
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HARSH SINGH (@Harsh1986Singh) reportedDear @JioCare, @reliancejio I would like to bring to your notice that I have two Jio Fiber connections: +91-5323555794 in Prayagraj (UP) and +91-8313585097 in Belagavi (Karnataka). I have two set-top boxes issued from Jio on +91-5323555794 in Prayagraj with RSN Nos: RPCSBIG00093230 and RFLSBGGB2009236. The Settop box RSN No.: RPCSBIG00093230 has malfunctioned since 19th July, 2026 and it was seen as Fix Set top box on MyJio app at that time. We tried all the troubleshooting methods but the issue was not resolved.
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Santosh Kumar Pradhan (@SpradhanK) reported@JioCare Sudhansu, Can’t you understand the message I posted about Technician visit not being materialised within the promised timeline. What’s the remedy available to me except continuous lip service without any sincerity to resolve. Disappointing as always with jio
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Ankit (@ankitvns) reportedI ported my Jio postpaid number to prepraid. Now unable to pay my fin dues of postpaid account. Trying to connect @jiocare but no response. Very careless and pathetic customer care service. @Officejmscindia
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Pradeep Ravindran (@pradeepraviz) reported@JioCare What I did not request for any termination? Service request was for my Jio fiber internet is not working for the last 2 days.
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Yash Sachdeva (@YashSachdeva03) reportedJust mine or Jio network has been absolutely horrible over the past month or so? No proper internet, not one call without voice breaks, no proper data speeds literally anywhere. Jio has suddenly become a huge hindrance in Surat, Gujarat @reliancejio @JioCare
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Sumit Jethwa (@jethwa_sumit) reported@JioCare Issue is very clearly mentioned in the post kindly send your technical team for mitigation. I am tired to talk with you guys multiple times
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Ved prakash 🇮🇳 (@alwaysved) reported@JioCare, It's been more than a year, and my area still doesn't have reliable Jio 5G coverage. I genuinely want to switch from @airtelindia because of repeated network issues, but I can't do so until Jio provides stable indoor 5G here.
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Gyb (@Sh40748) reported@JioCare No resolution, calls center guys are disconnecting my calls guys it's a simple disconnection process why are you guys making it difficult I have already mailed u in 26 but no update or resolution, please initiate pickup of equipment and save me this misery.
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HARSH SINGH (@Harsh1986Singh) reported@JioCare @reliancejio Till now I have called multiple times (30-35) on Toll free number, multiple rescheduling have been done, but no engineer turned up since 26th July. On top of that, complete lies of customer not available at premises has been put, sometimes OTP has come on SMS and
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S k Diwan (@diwan_shan60268) reported@JioCare This is the 2nd time I’ve had to recharge mobile data and work using a backup connection due to a JioFiber outage No resolution,only delays.If you can’t restore the service,disconnect my Fiber and refund the installation charges.Seriously considering switching to Airtel.
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Vinay Vishwakarma (@vinay99n) reported@JioCare @reliancejio The network issue in our area has become extremely frustrating. Inside our building and home, calls and internet barely work. We have to stand near the window just to make a call, and now even that doesn’t help. This needs to be fixed urgently.
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Kashmir eServices (@KashmirInFocus) reported@JioCare @JioFiber Had shame a face, it would has been JIO. 5 Days down the line, your system is DOWN, payment recived chapter close, let the customer go to hell, requested you to bundle this JUNK & close the chapter, but no, let the client cry
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Swapnil Kadam (@swapnilkadam5) reported@JioCare This is the worst service anyone can provide, same responses everywhere and no updates
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Rahul Gautam (@ImRaahulGautam) reported@JioCare I expect an immediate resolution, a revised firm ETA and an explanation for why the committed timeline was missed. (2/2)
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Ankit Sharma (@ankitrock0211) reported@JioCare i raised a service req for my jio fiber S00002NOJ6O plz get it done today
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arjitgupta (@guptaarjitgupta) reported@JioCare My air fibre no. 5123178892 is not working. Customer care is not responding. Please register my complain. In how many working days will the issue resolve
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Er azharuddin Ansari (@itz__ansari) reported@JioCare Today total internet service down .
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Sandeep Nagaraj (@Sandeep0Nagaraj) reported@reliancejio @JioCare They said I can reschedule the visit. In the app there is no option. Looks like JIO is hiring some local slum guy and call them engineers. Being a big company, they cannot resolve a simple issue for 3 days.