Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 31: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Aurangabad, New Delhi, Chennai, Hisar, Kolkata, Mumbai, Varanasi, Bhopal, Shillong, Sūrat, Jaipur, Dhanbād, Chhindwāra, Bengaluru, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Aurangabad
|
Internet | 24 minutes ago |
|
New Delhi
|
Internet | 34 minutes ago |
|
Chennai
|
Internet | 38 minutes ago |
|
Hisar
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Mumbai
|
3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Gautam (@ImRaahulGautam) reported@JioCare I've waited patiently for 4 days but all I've received are identical copy-paste responses with no actual resolution. I've lost confidence in Jio's customer support. If this issue isn't resolved immediately with a definite timeline. @JioCare @reliancejio
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VJ (@JOSEPHSPARROWVJ) reportedMy friend bought a new jio sim card his 5 g isn't activated yt .. we have tried to contact the customer care but failed to connect so please give us ur customer care number so that they can further assist us @JioCare @reliancejio
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Niranjan P (@Nrnjn) reported@JioCare @reliancejio I am surrendering my Air Fiber connection after this appalling service and making a mockery of customer service. You guys should see how other companies work.
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rushabh (@quantsiquence) reported@JioCare Nobody came to fix anything and now my internet is completely dead. Pls send someone urgently!
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sachin kumar agrawal (@casachin20) reported@JioCare Reschedule button is not even working, i have already talked to customer care 5 times, but nothing happened. During our peak business time ITR, as a CA office internet in not working.
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Sayyad Aman (@SayyadAman48721) reported@JioCare Jio fleecing innocent customer🤬
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Bharat Pawar (@iBharatPawar) reported@JioCare You have not replied after you requested the invoice I shared post that you guys have neither replied nor resolved the issue
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## Mota Vipin मोता विपीन ## (@MotaVipin) reportedVery poor internet speed from last 8 days @reliancejio
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VISHAL (@V1SH4L) reportedJio fibre has the worst possible customer service. Wifi not working since yesterday. Engineer visit scheduled for today morning. But no visit happened. Called customer care twice to raise the issue. No resolution. @JioCare
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Bhavin Makwana 🤍 (@dopxmin_3) reported@JioCare Hey @JioCare students at SHREE RMD AYURVEDIC COLLEGE & HOSPITAL have been facing zero signal for a WHOLE WEEK. We can’t even make basic calls inside our rooms and have to run to the terrace every single time. Endless customer care calls, 0 resolution. No5G,no basic connectivity
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Narayanrebari77 (@Narayanraykarlp) reported@JioCare I am facing a serious network issue in my village and at my home. There is no proper 4G or 5G signal inside my house, and even outside the network is very weak. Voice calls often do not connect or get disconnected, an. Jio Number: 6378795850 Alternate Number: no PIN Code: 312023
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Rahul Gautam (@ImRaahulGautam) reported@JioCare This is exact same response I've been receiving for days. Assurances without action are meaningless. If issue was truly being worked on, it wd've been resolved by now. Stop sending copy-paste replies & provide a concrete resolution with a committed timeline immediately @JioCare
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Akshaykumar (@aktheacharya) reportedHey @reliancejio @JioCare @MoIB_Official Here in Kanvirdi Village Loacted in Lalpur Taluka Dist: Jamnagar We have Network issue still inception And Due to that I and all villagers Can't access the internet and call drop problem is hectic Kindly install new tower here ....
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N🆚 (@nvsubramanian) reported@JioCare @JioCare You asked for my AirFiber ID and registered mobile number on 29 Jul; I shared them immediately. Yet there is no diagnosis, technician visit, restoration timeline or cancellation docket. What further “opportunity” do you need after 9 days of total outage?1/2
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Sankalp Modi (@smodi25) reported@JioCare Worst services, From last 8 days I unable to access Internet and your cc team just gave assurance only no any solution.
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Akhil Darda (@AkhilDarda) reported@CA_HarshilSHETH @JioCare customer service is so poor. Until you go to social media, they don't respond. Their app and portal doesn't accept grievance.
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arun kumar (@92Arun) reported@JioCare One of the worst network have ever seen ... will see ..
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Himanshu (@himurrai) reported@JioCare @JioCare When i call on customer care number it just says ‘You have already raised a ticket ‘ and call disconnects. Live chat also saying same thing Then how to connect with jio??
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Praveen Kumar (@Praveen68690003) reportedDear @JioCare, The network in our village has been very poor for a long time. Both calling and internet are unreliable, affecting the entire village. We pay for expensive recharges but don't get the service we deserve. Please resolve this issue as soon as possible. 🙏🙏
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Ankit Hassanandani (@sanskritievents) reportedPlease be careful and ert while using JIO Fiber internet they are very unprofessionals and liars. very bad customer service. i am planning to switch to other operator bcoz of Jio services. worst experience. @jio_fiber @reliancejio @JioCare
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Prateek (@__ded_inside) reported@reliancejio @JioCare can you fix your shittiest air fiber internet issue? I'm unable to use since morning.
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Dibyasachi Mohanty 🇮🇳 (@Dibya__Indian) reportedRequesting @TRAI and @DoT_India to take note of such repeated service delays and ensure telecom operators are held accountable for the commitments they make to consumers. Looking forward to an immediate resolution. @JioCare
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MOHAMMAD FAIZAN (@MOHAMMAD260191) reported@JioCare @RelianceJio Closed SR00002MRXZS and SR00003CLX6F without fixing 8-month network blackout at 700037! You claim "limited coverage" after selling 5G. Registered formal complaints with DoT & NCH. Fix network immediately! NCH: 9829547. DoT: DOTEL/E/2026/0042630. @DoT_India
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JioCare (@JioCare) reported@cinebindaas @reliancejio @jiocareindia Hi, we sincerely regret the inconvenience caused. We are here to assist you. Our team is working to restore the services at the earliest. Your Jio Wi-Fi Router will start showing a “Green LED” once the outage is restored. Appreciate your patience and understanding - Neha
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Harsh khemaria (@khemariaharsh) reported@JioCare @JioCare Stop giving weather excuses! 🛑 An engineer already visited and confirmed the main line is cut—weather is not the issue. 4 days wasted. Give an exact ETA today or close my connection & refund my money! @TRAI
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Vijay Deep (@vdsaxena) reported@JioCare On raising complaint the time slot is given of tomorrow meaning another 24 hrs. My entire work is suffering. Jio should provide discount or extend validity by 2 days on account of disruption from their end. Just unprofessional & a thug company called Jio
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MRUDUL (@MRUDULABHAY) reported@JioCare I already DMed you everything. Also just today I file an complaint against you. Now I want refund because you can't provide service.
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rajat (@Rajatm024) reported@JioCare My internet has been down since 27th July,and despite multiple complaints, there's still no resolution. This is completely unacceptable. Days without service and no accountability from your team. Customers deserve better than endless delays and false assurances. #JioFi
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Niranjan P (@Nrnjn) reported@JioCare @reliancejio Jio service has been terrible and it is a known fact. I would like to collect the refund for 7 days of outage plus the advance amount for my last recharge on a prorata basis as I have paid 6 months of advance. Failing which i will be forced to approach this matter legally.
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Bedangka Das (@bedangka_das) reported@JioCare @JioCare Customers should not have to wait 30 days just to receive a cancellation. Very disappointed with Jio's service. #JioAirFiber #JioFiber (2/2)