Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Bengaluru, Hyderabad, Udaipur, Kolkata, Chandigarh, Nashik, Morādābād, Lucknow, Delhi, Bhubaneshwar, Kālna, Shillong, Gangtok, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Total Blackout | 8 minutes ago |
|
Bengaluru
|
Internet | 1 hour ago |
|
Hyderabad
|
Total Blackout | 2 hours ago |
|
Udaipur
|
Internet | 9 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
|
Chandigarh
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Swarnim (@TheSwarnim) reported@TRAI Telecom operators charge ₹400–500/month, yet call quality and internet connectivity are terrible. Even in posh areas of Bangalore, calls drop and data barely works. Customers deserve better service and accountability. Please take serious actions: @reliancejio @airtelindia
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JioCare (@JioCare) reported@itsmepskiran @reliancejio Hi, we never want to let you down. We see that your SIM delivery related concern has already been escalated to the relevant team, and they are actively working on it. Rest assured, we will provide an update shortly on the progress made towards resolving the issue. (1/2)
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare Seriously? How has this issue been fixed? No one visited and no one called. I am a fool to you guys??
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🔡 (@iamrarest) reported@JioCare All I can do is share pin code. Because I know that after knowing address, you have fixed answer that network is getting weak from your block and we are working on it.
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Divakar Updates (@dsingh11) reported@Lawyer_Kalpana @JioCare Bilkul, saale ke customer care bhi kaam nahi kerta nahi kerta hai, This is order No. NO00016C8P1Q and Jio Fibre request no. LR00000RX77O Kindly reply the refund status. Total Paid amt. is 2221.46 why only received Rs.1111.00, please read full and then reply @JioCare
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Wafi (@Wafi_abbass) reportedVery disappointed with JioFiber service WiFi not working and the installer/technician is refusing to even visit unless I pay him personally. I am continuously being given excuses and delays instead of proper support. This is completely unprofessional issue immediately. @JioCare
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Utkarsh Ranjan (@utkarsh10) reported@JioCare No update yet. No one from your team has contacted me. It has been 3 days with zero resolution.
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Prakashpuri Gauswami (@prakxlife) reportedBooked Jio AirFiber on 17.04 and paid ₹3332.46, but the installation order was later from the Jio side. It’s been over 1 month since cancellation, yet no refund and no proper response from support or appellate team. Very disappointing experience from @JioCare @reliancejio
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Brajesh Mishra (@brajesh811) reported@JioCare We are being harassed on a higher scale. Kindly take this issue on a priority basis We won't let this loot to formalise.
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Rahul Dhamija (@rahul_dhamija) reported@JioCare It has been 3 days and still no technician visit for my JioFiber issue. The service request has already been rescheduled twice automatically and my WiFi is still not working. Request ID: SR000036F96X.
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Divakar Updates (@dsingh11) reported@JioCare However you already have my number, but thing is that your customer care doesn't work, that's why I forcibly come on twitter to connect with, what a horrible experience I received from jio it's beyond your imagination,
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Harsh Saxena (@Harshkusx) reportedExtremely frustrated with @JioCare @reliancejio! My JioFiber connection is DOWN for the last 4 days. Despite registering an official complaint, NO action has been taken yet. My office work is severely impacted due to this pathetic service. If this isn't resolved today....
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Vishal goyal (@Vishalg69) reported@jio_fiber @JioCare It's been 3 days since my kyc for jio fiber has done, the installation team has never called me, they are daily rescheduling my visit, been a disaster experience even before the start of service, paid some amount of 807 Rs, kindly refund it or get it done.
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AKSHAY KUMAR SINGH (@being_myself01) reported@JioCare @DoT_India Please intervene,I am not getting any help to sort my issue by @JioCare
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The Shhivam Agarwal (@agarwal_shhivam) reported@JioCare You know I have a lot to say but abb nahi. As I said I already reported my concern to consumer forum so I am waiting their response. Your incompetent team already had raised multiple complaints and i was told that I will get update but no solution since feb 2026
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jeeeèeet (@jeeeeet69) reported@JioCare I just want my order to be cancelled and your ****** callers are delaying that also. Please cancel the order and stop harassing
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vishal kumar (@vishalk59805267) reported@JioCare Service request raised on 17.05.2026 and still you guys are working or reviewing on that. Every day you guys generating new SRN instead for solution. Pathetic.
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Syed Mohd Nazar Ali (@SyedNazarAli07) reportedFacing severe issues with #Jio5G and #JioAirFiber services today in Malikpur, Kannauj, Uttar Pradesh. Internet connection is extremely unstable and not working smoothly at all. Kindly look into this issue urgently as many users are affected. @JioCare @reliancejio #InternetDown
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RPM (@Ponmadasamy10) reported@JioCare You people are not helping at all. This is pathetic service. My request has still not been assigned to an engineer, and there has been no response from your side. How is it possible WFH without internet? This delay is badly affecting my work.
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Vijayakumar Subram (@Vijaykavins) reported@JioCare Issue resolved or not
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Veeresh pandey (@Veereshpandey13) reported@JioCare I have sent the details. Kindly resolve the issue
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Saanvi🌺 (@Saanvi_dhillon) reported@SakshiSugandhi @JioCare @reliancejio Jio has the worst in customer service
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Kaushal Singh (@Kaushalsingh__) reported@JioCare Really disappointed by #jiofiber I will not suggest any one to prefer JioFiber worst service after 8 days still internet not started daily giving excuse team is working who will bear my 10 days loss.Time to switch to @airtelindia best company in compare jio.
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🔡 (@iamrarest) reported@JioCare you ppl are seriously pathetic internet service provider. 0.67 to 5 kbps speed in the name of 5G. Big thank you.👍🏻
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Kangkan Das (@kangkan_das143) reported@JioCare Jio Air Fiber Connection is providing very poor network it get slow down and program got stuck in middle especially during evening time. Kindly rectify the issues in the city or close the business in Dharmanagar, Tripura
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Sadre alam shaikh (@ShaikhSader1) reported@JioCare network and calling issue this is my mobile no 9264150376 when I call then automatic call disconnect please solve of this issue as soon as possible
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Rishabh Ahuja (@superishabh) reported@JioCare Else I would have not logged so many network complaints No one is free to talk to customer care N number of times telling same story again n again.
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Bhaskar (@Bhaskar_780) reported@JioHotstar @JioCare I already did a recharge of 899 which showed free hotstar subscription but now when I’m logging in it is asking me to subscribe again. Please sort this issue. Phone- 8210977843
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Chanchalesh Joshi (@chanchalesh) reported@JioCare If you cant fix international roaming why are you selling plans? SR number : SR000036A4YJ already raised and I did not get refund.
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Nisha (@dineshakshi) reported@reliancejio @jio_fiber what a customer service people you have hired they speak with full sarcasm rude and I want to raise a complaint also I have put in a request for disconnection I can’t take such behavior I was one of 1st customer in Palava when Jio fiber Pliot was launched