1. Home
  2. Companies
  3. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Delhi, Bhopal, Kolkata, Mumbai, Shiliguri, New Delhi, Patna, Pune, Hyderabad, Jaipur, Vadodara, Chhindwāra, Varanasi, and Kohima.

CityProblem TypeReport Time
Bengaluru Internet 1 hour ago
Delhi Internet 2 hours ago
Bhopal Internet 2 hours ago
Kolkata Internet 4 hours ago
Kolkata Internet 7 hours ago
Mumbai Wi-fi 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • pkumar03
    Pramod Kumar (@pkumar03) reported

    @JioCare I don't want to resolve this now after 3+1 days. I am done with your service, give me my money back, revoke connection keep you jio at your home. I don't want it , I am frustrated now with Jio.

  • AshokA81036599
    Ashok A (@AshokA81036599) reported

    @JioCare From app no slot available for today, so can't help to reschedule. If possible please do the needful asap.

  • BALA_RAKE
    RAKE (@BALA_RAKE) reported

    @JioCare @JioCare y do u have conflicting confusing responses. First I ask nothing more than your policy 4, post paid internet outage lasting > 2 days, u mention about rebate and describe Relo Residual Bal of Rs.2160.69 that will be adjusted. Why won't reply to my simple query.

  • khutism
    GariyoTheri (@khutism) reported

    @Technicalchart1 Same thing happened with my Relative this week. Jio failed to activate his @JioCare international roaming, online it showed in Queue till he cancelled it after 48 hours by the time she reached US. If you have @reliancejio card, Never buy international roaming. Jio IR is doomed.

  • RamMoha99670348
    Ram Mohan Sharma (@RamMoha99670348) reported

    @JioCare This is not a temporary issue; it is a permanent one. It has been 20 days—and in those 20 days, your "temporary problem" still hasn't been resolved. You have only one excuse: that it is a temporary problem. There is absolutely no network connectivity.

  • mba__unemployed
    Follow pannu mamey (@mba__unemployed) reported

    @JioCare hey team I have been facing issues in jio fiber still not solved

  • ugly_kid_af
    S A U R A V (@ugly_kid_af) reported

    @reliancejio @JioCare hello, it's been more than 23 days since i paid and I haven't got any kind of refund yet. Can you please look into this issue? It's been really frustrating now. you guys have kept my money for no reason

  • Veer0421
    ArunVeer (@Veer0421) reported

    @Airtel_Presence what’s going on My data is getting exhausted 3–4 days early every cycle. Now I’m forced to recharge again 500GB for ₹300 +18% GST Is this a new way to squeeze money from customers? Never faced this with @JioCare 1000GB used to last easily reconsidering switching

  • k9X3AUGzGpuqMbx
    Nikhil Singh (@k9X3AUGzGpuqMbx) reported

    @JioCare In our village (Dhanawati, Beruarbari Block, Ballia), whenever there’s a power cut, Jio network completely stops. Calls fail & internet is unusable. Facing this for 1 year. Paying ₹400/month for this—how is this fair for users? #jionetworkissue

  • buffet_wob
    Wob Buffet (@buffet_wob) reported

    @JioCare Understood, but this is already delayed for more than 2 days. Please provide a clear ETA for service restoration (date & time). I need to plan my work accordingly. Kindly prioritize this.

  • The_musicholic
    AJ (@The_musicholic) reported

    @JioCare Sent the details over dm.... kindly get it up and running.....this is the 3rd day that jio fiber is down in the whole colony and no one bothered to repair it.

  • AvishekBar79496
    Avishek Barua (@AvishekBar79496) reported

    @JioCare When can I expect some solution

  • AnoopGa82128022
    Anoop Garg (@AnoopGa82128022) reported

    @JioCare 6 days now Our jio land line number is not working from last 5 days 01179624180 many times we are calling but no problem My son studies effecting badly 9953131879

  • Deepali_90
    deepali khandelwal (@Deepali_90) reported

    Even worse,calls are coming from personal numbers asking for extra charges to fix the issue. It is like a scam. My work is getting affected without it.Requesting immediate action from Jio to resolve this today, or I will be forced to file a formal complaint. @reliancejio @JioCare

  • MavuBevu
    Mavu Bevu (@MavuBevu) reported

    @JioCare God knows why and who kept the request on hold? They tell lies about we not available at home? We don't have internet connection since Sunday? Your next appointment is tomorrow? Does it take 1 week to fix a broken cable in Bangalore City? Pathetic & hopeless situation Jio?

  • 1955som
    T Nath (@1955som) reported

    Very harrashed to take jio fiber connection. No prompt service, false commitment to customer. This is the effect of monopolistic market capture without man power to provide service. My connection out of order since two days no response @JioCare @MoitOfficial

  • DevendraGa17943
    Devendra Gangaram Sontakke (@DevendraGa17943) reported

    @JioCare Since the 22nd, have you really not had a single engineer slot available, or is this just harassment of a customer? Anyway, it’s fine—you want to earn money, go ahead. But if my issue is not resolved today, I will switch to Airtel starting today.

  • Shukla_vedansh4
    Vedansh Shukla (@Shukla_vedansh4) reported

    (2/n) @JioCare @JioFiberVoice @reliancejio It seems that you guys don't want to do anything with your wifi service as it gets interrupted every day in My area so either stop doing business in Kanpur or fix this issue real quick. #jio #jiofiber #customersupport

  • anukulmca
    ANUKUL MITTAL (@anukulmca) reported

    @JioCare Dear Customer, INSTALLATION Appointment of your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001D503QA is scheduled on 30-Apr-2026 between 10:00:00 - 11:00:00. You will receive an Order completion code after INSTALLATION. Still no one came

  • JalpeshPatel87
    🇮🇳 Jalpesh Patel (@JalpeshPatel87) reported

    @JioCare Dear, Do ground work and visit our place problem is your low weak signals

  • VidhanKash66955
    Vidhan Kashyap (@VidhanKash66955) reported

    @JioCare Day before yesterday your one of the customer agent promise over the call will be refunded by 28 th April before EOD .

  • TheVivekDas
    Vivek Das (@TheVivekDas) reported

    It's been a week now, nobody has reached me. You guys are giving me false hope of getting my voucher back and resolution of the problem. This is rellay bad from @JioCare. I have heard 10-12 that you guys are working on my complaint but still nothing has happened.

  • DevendraGa17943
    Devendra Gangaram Sontakke (@DevendraGa17943) reported

    @JioCare Since the 22nd, have you really not had a single engineer slot available, or is this just harassment of a customer? Anyway, it’s fine—you want to earn money, go ahead. But if my issue is not resolved today, I will switch to Airtel starting today.

  • purav10980
    Purav Joshi (@purav10980) reported

    @JioCare , nothing is moving for refund process, it is very slower, poor and unprofessional approach.

  • KMadhusudan9
    K. Madhusudan (@KMadhusudan9) reported

    @reliancejio New Jio Prepaid SIM ordered , paid and confirmed by Jio with ORN last Saturday. Day 5 and physical SIM not received. Name address & ORN given in Jio Care WhatsApp chat. Is Reliance in cash trouble.

  • subhachanda93
    Rc Shh (@subhachanda93) reported

    @JioCare @_MukeshAmbani inspite repeated complain for network issue, internet connection in purba Putiary area of Tollygunge, kolkata, nothing changed, worst kind of service from Jio.

  • Guridhaliwal96
    Gurpreet Dhaliwal (@Guridhaliwal96) reported

    Same response repeated again. No complaint ID, no ETA. @JioCare @reliancejio Please provide: 1. Complaint ID 2. Exact resolution time (date & time) Otherwise I will escalate to TRAI/Appellate Authority.

  • umeshjagadal
    Umesh_Jagadal (@umeshjagadal) reported

    @JioCare It appears that the nearby tower dg isn't in running condition due to personal issues at neighbours. Can you tell us what is the next best course of action from your end to enable the tower back-up? We are suffering from the last month or so we want to know the ETA.

  • ronmozart_
    ronmozart (@ronmozart_) reported

    @JioCare Fiber is still down and even delayed

  • The_musicholic
    AJ (@The_musicholic) reported

    @JioCare Wow.... again there is no option to dm on your Twitter handle....look at this pathetic customer service where you people don't keep your dm's open just like your toll free where only your ivr only tells me the problem which I already know and then call gets disconnected.