Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Jul 29, 11:30 PM GMT+5:30	0	0
Jul 29, 11:50 PM GMT+5:30	0	0
Jul 30, 12:10 AM GMT+5:30	0	0
Jul 30, 12:30 AM GMT+5:30	0	0
Jul 30, 12:50 AM GMT+5:30	0	0
Jul 30, 1:10 AM GMT+5:30	0	0
Jul 30, 1:30 AM GMT+5:30	0	0
Jul 30, 1:50 AM GMT+5:30	0	0
Jul 30, 2:10 AM GMT+5:30	0	0
Jul 30, 2:30 AM GMT+5:30	0	0
Jul 30, 2:50 AM GMT+5:30	0	0
Jul 30, 3:10 AM GMT+5:30	0	0
Jul 30, 3:30 AM GMT+5:30	0	0
Jul 30, 3:50 AM GMT+5:30	0	0
Jul 30, 4:10 AM GMT+5:30	0	0
Jul 30, 4:30 AM GMT+5:30	0	0
Jul 30, 4:50 AM GMT+5:30	0	0
Jul 30, 5:10 AM GMT+5:30	0	0
Jul 30, 5:30 AM GMT+5:30	0	0
Jul 30, 5:50 AM GMT+5:30	0	0
Jul 30, 6:10 AM GMT+5:30	0	0
Jul 30, 6:30 AM GMT+5:30	0	0
Jul 30, 6:50 AM GMT+5:30	0	0
Jul 30, 7:10 AM GMT+5:30	0	0
Jul 30, 7:30 AM GMT+5:30	0	0
Jul 30, 7:50 AM GMT+5:30	0	0
Jul 30, 8:10 AM GMT+5:30	0	0
Jul 30, 8:30 AM GMT+5:30	0	0
Jul 30, 8:50 AM GMT+5:30	0	0
Jul 30, 9:10 AM GMT+5:30	0	0
Jul 30, 9:30 AM GMT+5:30	0	0
Jul 30, 9:50 AM GMT+5:30	0	0
Jul 30, 10:10 AM GMT+5:30	0	0
Jul 30, 10:30 AM GMT+5:30	0	0
Jul 30, 10:50 AM GMT+5:30	0	0
Jul 30, 11:10 AM GMT+5:30	0	0
Jul 30, 11:30 AM GMT+5:30	0	0
Jul 30, 11:50 AM GMT+5:30	0	0
Jul 30, 12:10 PM GMT+5:30	0	0
Jul 30, 12:30 PM GMT+5:30	0	0
Jul 30, 12:50 PM GMT+5:30	0	0
Jul 30, 1:10 PM GMT+5:30	0	0
Jul 30, 1:30 PM GMT+5:30	0	0
Jul 30, 1:50 PM GMT+5:30	0	0
Jul 30, 2:10 PM GMT+5:30	0	0
Jul 30, 2:30 PM GMT+5:30	0	0
Jul 30, 2:50 PM GMT+5:30	0	0
Jul 30, 3:10 PM GMT+5:30	0	0
Jul 30, 3:30 PM GMT+5:30	0	0
Jul 30, 3:50 PM GMT+5:30	0	0
Jul 30, 4:10 PM GMT+5:30	0	0
Jul 30, 4:30 PM GMT+5:30	0	0
Jul 30, 4:50 PM GMT+5:30	0	0
Jul 30, 5:10 PM GMT+5:30	0	0
Jul 30, 5:30 PM GMT+5:30	0	0
Jul 30, 5:50 PM GMT+5:30	0	0
Jul 30, 6:10 PM GMT+5:30	0	0
Jul 30, 6:30 PM GMT+5:30	0	0
Jul 30, 6:50 PM GMT+5:30	0	0
Jul 30, 7:10 PM GMT+5:30	0	0
Jul 30, 7:30 PM GMT+5:30	0	0
Jul 30, 7:50 PM GMT+5:30	0	0
Jul 30, 8:10 PM GMT+5:30	0	0
Jul 30, 8:30 PM GMT+5:30	0	0
Jul 30, 8:50 PM GMT+5:30	0	0
Jul 30, 9:10 PM GMT+5:30	0	0
Jul 30, 9:30 PM GMT+5:30	0	0
Jul 30, 9:50 PM GMT+5:30	0	0
Jul 30, 10:10 PM GMT+5:30	0	0
Jul 30, 10:30 PM GMT+5:30	0	0
Jul 30, 10:50 PM GMT+5:30	0	0
Jul 30, 11:10 PM GMT+5:30	0	0
Jul 30, 11:30 PM GMT+5:30	0	0

July 30: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

Internet (67%)
Wi-fi (15%)
Phone (9%)
Total Blackout (6%)
E-mail (2%)
TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Bengaluru, Kolkata, Chennai, Gurgaon, Delhi, Ahmedabad, Jaipur, New Delhi, Nashik, Mumbai, Chandigarh, Bhīlwāra, and Hyderabad.

City	Problem Type	Report Time
Bhopal	E-mail	15 minutes ago
Chhindwāra	Internet	36 minutes ago
Bengaluru	Internet	57 minutes ago
Kolkata	Internet	3 hours ago
Chennai	Internet	3 hours ago
Gurgaon	Internet	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Sandeep Nagaraj (@Sandeep0Nagaraj) reported 6 minutes ago
@reliancejio @JioCare Pathetic service. 3 days have passed and no resolution with my STB. Service person didn't call and put it on hold due to OTP. They have raised the OTP without a resolution. When I called support again, they disconnected without support
nick (@Nick_N_Shah) reported 9 minutes ago
@JioCare Yashoda, Pravin thanks for the update, all discussion done serve no purpose unless in this case immediately speedy proper execution done with urgent timeline is fixed & followed ASAP by the your team & support team. What's the refund timeline? Today or tomorrow?
Hari (@harikrishna_si) reported 10 minutes ago
@JioCare Does the recipient need my Jio connection to be active to redeem this, or can it be transferred while my number stays with Airtel after I cancel the port?
बात भारत की 🇮🇳 (@BaatBharatKe) reported 11 minutes ago
@TRAI In metro cities both prominent players @reliancejio @airtelindia network are lagging even some time you are not able to connect over call forget about mobile internet speed that is almost zero just bcz they are forcing people to adopt WIFI service even for watsup call need WiFi
Sandeep (@byom_jatrii) reported 13 minutes ago
@JioCare @JioCare @jio_fiber your reps are not cancelling the account. This is getting frustrating. How can someone cancel the account? Kindly help in cancelling the account
Viral Patel 🇮🇳 (@vgpatel33) reported 19 minutes ago
@JioCare What shall i do with you now. I have already paid for the services. Jio air fibre is down since 25th July and it is still not resolved. Your technicians are also not responding and just giving dates and not fixing the issue. @JioCare @reliancejio Request: SR00002MYY1E
chirag soni (@chiragsoni622) reported 21 minutes ago
@JioCare You all are just bullshit, no one visited today, even after scheduling. May god really shut you people down Since 4-5 years i have been giving you 706rs EVERY MONTH. And this is how you treat me? A robotic response Do hell with your wifi and do hell with your stupid company.
Shivanand Ramchandra (@Shiv_Ramchandra) reported 23 minutes ago
@JioCare @JioCare I have DMed the details, as it was asked in the past. Can you let me know the ETA? for a subscription, I received 10 calls in a day. And when I want to cancel the subscription it's taking you guys weeks. I have a jio number also, I might churn that as well. Thanks.
Richa Goel (@richagoel17) reported 23 minutes ago
@jiocare Give me a complaint number and its turnaround time.
abhay (@rex0212) reported 23 minutes ago
@JioCare pathetic customer service My net is not working What the hell is wrong with u @reliancejio
Ashish 🇮🇳 (@ashishtambe) reported 23 minutes ago
Over 2 weeks passed and no engineer finds time to visit and address the issue. @reliancejio you have hired incompetent people.
Rajdeep Ghadiya (@RajdeepGhadiya) reported 25 minutes ago
This issue has been ignored for too long.Your technicians use the box on my house wall for connection and leave cable waste every time.Multiple complaints have gone unanswered.Please take immediate action and do proper cleanup after every installation. @reliancejio @jio_fiber
Manish Chopra (@Manishpaeds) reported 26 minutes ago
@JioCare Please arrange an Engineer visit for +91- 1135935417 The service request has not been resolved
Ravi Maurya (@RaviMaurya4) reported 28 minutes ago
@JioCare Taking 4 days to fix a simple line issue and still denying that there was a delay is extremely unfortunate. You need to speak with your technician team—it's clear you don't grasp the technicality of this issue.
Kunal Chauhan (@kunalchauhan_) reported 32 minutes ago
@JioCare Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.
Hemal Suthar (@sutharhemal) reported 33 minutes ago
@JioCare My Jio AirFiber has been down for more than 48 hours. SR: SR00003CGCUB. Wrong engineer was assigned, yesterday's visit was postponed 3 times, and today customer care promised resolution by 3:14 PM but nobody contacted or visited. Please arrange immediate resolution.
sachin kumar agrawal (@casachin20) reported 33 minutes ago
Internet has not been working since last 3 days, no engineer were assigned till date vide SR00003CIS4J, in last 1 month almost 20 day Internet not working @JioCare
Kunal Chauhan (@kunalchauhan_) reported 35 minutes ago
@reliancejio Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.
Patil Anish (@AnishTPatil) reported 36 minutes ago
@JioCare @JIOAIRFIBERIN and @JioCare re-open the ticket created on 10 July 2026 until engineer visits and confirms that issue is resolved. What type of ticketing service is this
Nitin Joshi (@nitinjoshi506) reported 41 minutes ago
@reliancejio Terrible JioFiber experience! Payment taken with a same-day installation promise, but the appointment was scheduled 5 days later. Salesperson stopped responding, and there’s no way to contact the installation team or cancel for a refund. Learn from Airtel!
𝕳𝖆𝖗𝖎 𝕸𝖔𝖍𝖆𝖓 (@_hari_mohan_) reported 43 minutes ago
@reliancejio @JioCare I am working near at Kartvya Bhawan, New Delhi at your network suck. I am not able to sent single image in 1 minutes only face buffering
Raushan Kumar (@raushankumar113) reported 43 minutes ago
@reliancejio Waiting on call to fix my problem but no one is responding . Call is going on since last one hour.
Akash Agrawal (@_akashbhau) reported 46 minutes ago
@JioCare Now I want action against the Jio store employee. The customer is harassed for money and you people do not help the customer. Take the legitimate fee, why are unnecessary money demanded?
Vineet (@Vintosh) reported 46 minutes ago
@Mrsinha Yes network quality has dropped drastically and holding uninterrupted calls is not possible. JIO impossible to talk on direct line only whatsapp calling works. @reliancejio @PMOIndia
Oooo Poochi Choooo (@blizzardplador) reported 48 minutes ago
@JioCare Hi, I am not okay with you auto generated messages. It doesn't solve my issue.
~Â (@ai_k5h0) reported 51 minutes ago
@Airtel_Presence Fix this as soon as possible Will have to port to jio soon @JioCare
deva.lol (@yaaardeval) reported 51 minutes ago
@JioCare But for how many days ? Its been 13 days I’ve complained, still not getting the answer ? Not getting a single good service ? And i told you, they rarely speak their names, and I called on your service number.
Rahul Gautam (@ImRaahulGautam) reported 57 minutes ago
@JioCare I expect an immediate resolution, a revised firm ETA and an explanation for why the committed timeline was missed. (2/2)
Sriram Gade (@8454faacd5be4a4) reported 58 minutes ago
@JioCare Is there anything else except these copy paste answers from you and your all supporting team. No one is visited here atleast to address our issue,. You are fast in provide new connection but not in case of service, China item
पिंट्या (@dearpintya) reported 1 hour ago
@JioCare But my question is Why should I pay and suffer for your unsatisfactory service and negligence ? And for how long we have to discuss like this ? Dear @nch1915 @jagograhakjago Need your attention.