Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Mumbai, Latur, Āsansol, Haridwar, Chhindwāra, Lucknow, Delhi, Patna, Hyderabad, Shillong, Cochin, Kolkata, New Delhi, and Warangal.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 3 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Latur
|
Internet | 4 hours ago |
|
Āsansol
|
Wi-fi | 4 hours ago |
|
Haridwar
|
Internet | 4 hours ago |
|
Chhindwāra
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vinod kumar nain (@vinod_nain) reported@JioCare And please refund my money and I will get the service from Airtel, and I hope Airtel might not be one like you guys.
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I_AM_SRJ 😁 (@Srj_bit) reported@ShivkSPandey @JioCare Same with me.. even sales person never picks call once you pay. Worst #jio
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Ajita Kumar Malik (@ajitakumarmalik) reported@JioCare @JioCare @reliancejio Could you Please DM me when can I get my service back??
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S 𖦹 ° ‧ 🍉 (@uraniumkiid) reported@JioCare wallahi for the n th time im complaining this fix my JIO FIBER
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Dr. Aman Goel (@amangoyell) reported@JioCare @reliancejio Absolute **** customer experience. I cancelled my JioFiber subscription, yet I’m being spammed with repeated calls to make payments. Also, no one seems interested in picking up the device. Maybe invest in customer support instead of automated payment calls?
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Prabu Rajan (@prabu10rajan) reported@JioCare Why do you guys keep making the service request as resolved when nothing has been done? When are you guys actually going to resolve the issue?! @JioCare
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jai surve (@jaisurve) reported@JioCare JioAirFiber - I am facing internet connectivity issues every 2 to 3 days. Whenever this happens, the internet remains unavailable for 5 to 7 hours, which is causing a lot of inconvenience. Kindly check the issue and resolve it permanently as soon as possible.
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Rishi (@rishi_HQ) reported@JioCare , Red light keep blinking since last 2 days. Please raised a ticked and send a technician ASAP. Coustomer service id- 778560698216
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vinod kumar nain (@vinod_nain) reported@JioCare Problem: when somebody booked your connection then why your representative lie. To get the money only. Your representative committed that connection will be done by last Saturday. You are not addressing the core issue at all.
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sleepdoc (@bdathisbest) reportedYou have to fight and struggle for the services you paid for! Why they are far from reach? Pathetic customer care service. @reliancejio @JioCare
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Sudarshan Roy (@sudarshanroy14) reported@JioCare For the past several days, I have only been receiving repeated messages stating that the backend team is working on the issue and that the service will be restored soon. However, the connection remains unusable. Repeated updates without an actual resolution.
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Vaishu Parashar (@ParasharVaishu) reportedI have never such poor service before with @JioCare , I placed a service request on Aug 1 and the since 5 days, no help has been received. The agent for some reason is putting the req on hold and stating that the door is locked when clearly we were at home. Please help.
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Vishnu C (@Vishnu_cpvr) reported@JioCare This connection is important for my work and daily activities. A new broadband connection should be reliable, and if a fault occurs, it should be resolved much faster than this. This is not the service I expected from JioFiber. @JioCare @reliancejio
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Nitin Rawat (@Rawatnitin85) reported@JioCare what is the issue with you all guys.. such a bad network ever I have in my handset… worsening day by day.@TRAI @_MukeshAmbani
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roshan (@nayakroshan1) reported@JioCare @DoT_India for a service that has not been provided. Please treat this as an urgent matter.
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Manish Baradia (@BaradiaManish) reported@JioCare This same complaint i have posted since 28th July still problem not get solved
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Ishant Gaurav (@Gaurav3Ishant) reportedDear @JioCare @reliancejio , how many hours should a customer wait before basic internet starts working? My entire WFH day is gone. SR00003D811F | JioHome: +91-1276359975. Still no fix. Is this the service we're paying for? #JioFiber #CustomerService #WFH
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Murali Yeluri (@charan_chintu_Y) reported@JioCare Request ID: SR00002N6QQ6 no internet from this evening , raised the above request , schedule date shows 8 August, should i offer prayers till 8th August, today is 5th August and we work from home, why this poor customer service?
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Shekhar Suman (@Y2K_SUMAN) reported@JioCare @reliancejio My jio fibre stops working as per ur CC, my data got exhausted whereas the plan I opted is with unlimited data. I paid twice to buy data boost but still not working and I am being asked to pay 3rd time. No clarity about last two paymwnt.
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Sohil Modan🇮🇳 (@sohilmodan) reported@deepjoshi11th @JioCare It's too bad to see this thing that @JioCare is taking such financial issue seriously. I heard lots of about this company and impressed, I was planning to buy Jio fiber for my and office also... But unfortunately after seeing lots of complaints, I need to change my decision.
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Nick Choudhury (@choudhury6425) reported@JioCare trying to raise a complaint for router issue but app says to call. Call says to use app. No way to raise service request. Is this the way to treat customers? #jiofiber
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roshan (@nayakroshan1) reported@JioCare @DoT_India for a service that has not been provided. Please treat this as an urgent matter.
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CA. Vinay Gupta (@VinayGupta3549) reported@JioCare Refund the amt otherwise I will issue legal notice and will disconnect other jio connection as well linked to mobile 9891069435
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Angel.R (@Angelpa48158950) reported@JioCare Don't give me this automated reply. You are not going to help and you know very well. I have field complaint, wrote multiple mail and spoke with customer rba re but the moment it's about returning my recharge which you have forfeited, all went silent. So get lost.
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Akkhileshwari Singh (@asinghworld) reported@reliancejio @JioCare Arrogant attitude of reliance jio. I have sent my complaint many times but no action has been taken yet.
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Sanjeeb raj (@Sanjeebraj3844) reported@reliancejio @JioCare I have already raised a complaint with Jio Care twice; they keep assuring me that the process will be completed today, but nothing has happened yet. I have never had such a terrible experience, these technicians are completely irresponsible, and I did not expect this from Jio.
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Rahul (@Rahul__Pushpan) reported@JioCare am from Perumal Kovil St, cholambedu, Thirumulaivoyal, Chennai-62. I tried to install a jio air fibre but the service person informed me that only for my street no signal there and I asked him if there was any option, he replied back like it's upto jio. Please consider
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Sohil Modan🇮🇳 (@sohilmodan) reported@deepjoshi11th @JioCare It's too bad to see this thing that @JioCare is not taking such financial issue seriously. I heard lots of about this company and impressed, I was planning to buy Jio fiber for my and office also... But unfortunately after seeing lots of complaints, I need to change my decision.
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NAVENDU (@kknavendu) reported@JioCare Not required just cancel the order
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Avinash Kr. Vishwakarma (@AvinashKrVish) reported@JioCare Hi.... Jio What happened to my internet issue request no. SR00003BJ2HT? It is remain same, no improvement. I'm not able to use your jio app to ask about the status of my issue to support. So I'm texting here. #jio @JioCare