Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kolkata, New Delhi, Bengaluru, Mumbai, Ahmedabad, Rājkot, Bhopal, Nashik, Jaipur, Botād, Chhindwāra, Salem, Hyderabad, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 10 minutes ago |
|
Kolkata
|
Total Blackout | 28 minutes ago |
|
New Delhi
|
Internet | 28 minutes ago |
|
Bengaluru
|
Internet | 43 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dheerendra Kumar Pandey (@im_dheerendra) reportedHey @JioCare @RelianceJio, I canceled a wrong recharge on but haven't received my refund yet. I have already called customer care and sent multiple emails but no solution has been provided. Please look into this immediately. SR No: SR00003BK8E9 #Jio #BadService #ConsumerHelpline
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Satheesh Karamala (@SatishKaramala) reported@JioCare @JioCare @JioCare Rescheduling is not an option because the earliest available slot is tomorrow. I raised this complaint over 24 hours ago, and I have been at home throughout as I work from home. Your team incorrectly updated my SR as “Customer not available at home”,
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ଦୁଷ୍ମନ୍ତ କୁମାର ବେହେରା (@DusmantaMH) reported@Soumalyaroy25 @JioCare @reliancejio 100% Harassment of all Jio Fiber Customer in Odisha. No Service at Here.
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Ankith🧞♂️ (@AnkithX1) reported@reliancejio @airtelindia @JioCare With the high footfall at our store, we strongly request an indoor signal solution, whether it’s a signal booster (if supported by Jio), Small Cell, IBS, or any other suitable solution. Every day we’re recommending Airtel to customers because Jio doesn’t work inside
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Rahul Gautam (@ImRaahulGautam) reportedVery disappointed with @JioCare and @reliancejio JioFiber is down despite payment being made, customer support is unresponsive, and I've been charged ₹682.28 against my monthly plan. Kindly resolve the issue and explain the cause immediately. #JioFiber #jio
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Sumit Singh (@SuMitSing_h) reported@JioCare This is NOT a 48-hour issue. I have been facing and reporting this problem continuously since August and have already sent 100+ complaints/emails to Jio. Please check my complete complaint history first instead of asking the same questions again.
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MRUDUL (@MRUDULABHAY) reported@JioCare I sent my number 2 days ago,no call frm you yet.Also placed complaint 3 days ago on jio app for engineer visit,still no one visited yet,infact the visit was scheduled for today but no one came. U guys are really pathetic and hv no respect for customers. Money minded buggers
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Crazy_Ashu🇮🇳 (@BeingAshu_) reported@JioCare Cancel this and return my money
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alok.... (@alok4u4ever) reported@JioCare it seems like you people are exhausting the initial 3 month's time which I have paid for, the monthly collection will start. After 70 days 70% of data left & it will lapse. I am using mobile data for my use and even posting these. Worst network and service by JioFiber.
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RN Tiwari🇮🇳 (@rntiwarii) reported@JioCare pls check DM. Is it herculean task like landing on moon or sun? how inefficient ur work force are or how indifferent they are that they can't resolve issue in last 5 days
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nick (@Nick_N_Shah) reported@JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME
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BYOB (@gbkunit2026) reported@reliancejio @JioCare worst network in india now
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @reliancejio @reliancejio how can this temporary issue? It’s there since installation more than 2 months, go through all the screenshots in the main post before replying blindly Shashank
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Vinay Dhyani (@vinaycodeshere) reportedDear @airtelindia, I'm from Dehradun and I'm facing a serious network issue. My Airtel SIM doesn't work inside my home or in my locality, but it works fine once I go outside the area. Please fix this soon, or I'll port my number to @reliancejio. #airtel #networkissue #jio
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Dheerendra Kumar Pandey (@im_dheerendra) reported@JioCare Your update is incorrect. I have checked my bank statement, and the refund for Service Request SR00003BK8E9 has NOT been credited to my account yet. Since you claim the refund is successful, please immediately provide the following transaction proofs so I can verify it.
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Santanu Behera (@Santanu___) reported@JioCare @JioCare The weather has improved now, and normal activities have resumed in the area. Kindly assign an engineer at the earliest and restore my JioFiber connection today. The prolonged outage is causing significant inconvenience. Request ID: SR00002MY1BM.
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Er. Pravash Dash (@pravashdash1) reportedYour service was not working properly last 48 hours. When I have contact JIO COMPLAINT HELP LINE was told me outages issues. Please told me how many days my problem was resolved. I have shared my location with you through DM. Please check it. @JioCare
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Ankit (@Ankit_bgwat) reportedPathetic service from @JioCare. It's been over a month since I paid ₹399 for SIM reactivation, yet there's been no refund, no explanation, and no resolution. Absolutely shameful customer support. UPI Transaction ID: 616925252005 Resolve this immediately. @TRAI #Jio
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RathinaVel (@Srathix2205) reported@JioCare And still now no backend team has contacted only service engineers are coming and leaving Adding fuel to fire we have received bill request today to pay next month bill Only way i am seeing right now is exit from the worst jio service and take services from other vendors
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Tharun k Antony (@TharunAntony) reported@reliancejio Any one plan to buy Jio Air fiber, Service is big fault from them, refund not available, No reply from them, Final result is money loss, My 3000 ruppees loss Beware from these fraud Jio Air fiber team 2 year user experience RMN 9745601280
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Santanu Behera (@Santanu___) reportedDear @JioCare @JioFiber, I raised a service disruption complaint yesterday (Request ID: SR00002MY1BM), but it's still showing "Assigning an engineer." I had a service slot booked for 11:00 AM–12:00 PM today, yet no engineer has been assigned or contacted me.
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geeta (@parekhg2) reported@JioCare Since morning WiFi not working. This is 31st July return filing due date how to file returns?@reliancejio @TRAI it has become so repetitive. Please take action.
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S Ramachandran (@sramhandle) reported@JioCare Current time has exceeded technician visit time. What is next? Is there something called customer service with jio or not?
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ROMAN SAAR (@rohit6446673800) reported@JioCare A week ago, I was using 3–4 GB of data every day on my Jio 5G SIM without any issues. However, for the past week, my 5G has stopped working, and I'm only getting 4G. Please check my connection and enable 5G on my SIM as soon as possible. Thank you.
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Harsh Dewangan (@HarshDewangan45) reported@JioCare We deserve the service we're paying for. @reliancejio #JioAirFiber #JioCare
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Kashmir eServices (@KashmirInFocus) reported@JioCare What the HELL you are going to do??? I am facing issues since paying you people, and requesting you to pack this & close this chapter, but since last 3 days, they dont have curtesy to call, just "we are looking it the matter"
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Kunal Chauhan (@kunalchauhan_) reported@JioCare You dont know anything, kindly check first with consumer. No weather conditions are there. You incompetent support executive.
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Ayush Jain (@imaayushjain) reported@JioCare Will you then give free internet for 7 days? How can one stay without 7 days resolution if one is working from home None of my neighbours are facing the issue only I am facing the issue
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Dhavall🇮🇳 (@Dhavall_01) reported@JioCare I am using Jio mobile network, I don't understand one thing that when our plan is going to expire they keep playing the voice 2 days in advance when we make a call, n keep msging us. When our plan expire will they let us make a call, no, so why they keep reminding us.
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Santanu Behera (@Santanu___) reported@JioCare @JioCare The weather is normal now, but I keep receiving the same automated response. Please arrange a callback from your support team and provide an update on my service request (SR00002MY1BM).