Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, New Delhi, Delhi, Bhopal, Mandi, Mumbai, Lucknow, Kolkata, Bengaluru, Chhindwāra, Dehra Dūn, Cuttack, Satna, Thiruvananthapuram, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 6 minutes ago |
|
New Delhi
|
Total Blackout | 16 minutes ago |
|
New Delhi
|
25 minutes ago | |
|
Delhi
|
Internet | 27 minutes ago |
|
Bhopal
|
Wi-fi | 1 hour ago |
|
Mandi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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DolundTrump (@PadhaKanchan) reportedMost of companies have resorted to #AI based custom support bots but they are highly inefficient in resolving queries. My money with @reliancejio @IRCTCofficial @airtelindia is struck for a long time. Money is not huge but it’s like a scam. Jio took money for two sim cards ..
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Kundan Kumar Kushwaha (@its_me_kundan) reported@JioCare Why till now the installation is not completed? It has been a month since I ordered and paid but till today Jio air fiber is not installed. And I raised the complaint a week ago but still there is no update shared regarding my case. How can a company be so careless? @TRAI
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sanjay dhingra (@sanjaydhingra73) reported@JioCare I know you are concerned about me. But I am asking a question. I am complaining about poor service for more than 10days. What your team did and whom you sent to check problem and what they did?????
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Abdul Firoz Baig (@Iam_Rehaan) reported@JioCare hi @JioCare I have sent all details. pls let me know the ETA for the connection? or else refund the amount, will go for better operator/ service.
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Nikhil Kumar (@kabir1312545557) reported@JioCare i face this issue 20 may 4 pm network flacate fix this make connection stable
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Krishna S (@iTwittt) reported@JioCare du yo care to respond to DMs on issues I am facing
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Dheeraj Tewari (@DheerajTewari10) reported@JioCare In last 30 days I am only complaining and in 30 days only enjoyed service 12 days what a great service. and also pay for a month
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Abdul Firoz Baig (@Iam_Rehaan) reported@JioCare Can u pls arrange a call from customer care ? I couldn't track any of these requests as my account got deactivated once the uninstallation is done at old flat. Now i couldn't track any of the orders or ser requests. I paid Rs.1200 for this relocation or new connect at new flat.
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Abinash (@AbinashIndia001) reportedFacing issues with my 5G network since morning. When I dm jiocare in X about this they told me to use 4G. Why should I do a extra recharge for 4G data while I have already recharged for a unlimited 5G plan. Very much poor customer support experience.@reliancejio @JioCare
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Aero (@a3rodev) reported@reliancejio @JioCare your airfiber is so ****, you guys are selfish. it's been a week, no one has visited to fix your crappy outdoor unit that barely works even when it's healthy. but a new representative is gonna be here by 1:00 because i initiated a new connection request. ew
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झा साहब (@jhaa_saahab) reported@JioCare Same issues faced today
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Abhishek Grover (@theabhishekGR) reported@JioCare @JioCare worst to the worst!!
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saurabh srivastava (@100saurabhsri) reported@JioCare Poor service and rigid management, now I have closed my jio fibre subscription. I am happy to Airtel link ..
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Keshav Jain (@Jainshab2009) reported@JioCare Or mene National Helpline M bhi complaint kri h uska number h 9337100 ye
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ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reported@JioCare Hey @JioCare, is it actually possible to get a #JioFiber relocation done, or does your customer support just exist to ignore people? Tried every possible mode to connect with you guys and got absolutely nowhere. Unacceptable. 😡
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Arpit Arora (@iArpitArora) reported@JioCare @reliancejio - Hi Navin! It is not fixed since today morning 6 AM. Technician said wire is broken on the main road, but even his phone is switched off now. Please get this fixed asap, our work is getting impacted.
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare @reliancejio @TRAI Pls arrange refund and take a cancellation request 3rd class service. False update of services Just take back and get lost
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Anupam Dixit (@AnupamDixit3) reported@JioCare Can someone raise a complaint and help me to get the complaint no. Regarding this issue. Let me know if any information required from me
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ASHIT KUMAR BHATNAGAR (@ashit_bhatnagar) reported@JioCare @reliancejio @AkashMAmbani There is no proper response from customer care or offices — only computerized replies everywhere. Kindly restore the service urgently or provide a proper resolution.
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Sujit Shinde (@sshinde96) reported@JioCare Pathetic service. First your representative wastes my entire day with false commitments, disappears without responding, and then your team cancels the lead without my consent. If this is the experience before installation, I can imagine what happens after.
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Raghvendra (@raghav_jaihind) reported@JioCare Hi team, My issue has been resolved automatically, kindly cancel this request.
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Aman Bhardwaj (@Aman_bhardwaj9) reportedI have been facing continuous internet connectivity issues at my home for the last 6 months. Despite multiple complaints, the problem is still unresolved and no proper action has been taken. Please take this seriously and provide a permanent solution ASAP. @reliancejio @JioCare
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Shubham Gupta (@Shubham71211615) reportedAnd it’s the same. Just count the days 10:00 AM and wifi and mobile internet is out for entire day. Will get technical issue reply on this. How can someone be so brainless that u do all your maintenance in peak time. Shameful act. @reliancejio @JioCare @jio_fiber
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King hai (@_true_srk_fan) reported@reliancejio I have complain on your employees because he didn't want to do job in jio , please help 🙏🏻
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Dr. Satyam K Mishra (@satyam_k_mishra) reportedHi @JioHotstar TMC WTF....... Why 399/- plan is not offering IPL matches, as it's already mentioned in ur recharge plan details. @reliancejio
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Bharadwaj L (@l_bharadwaj) reported@reliancejio @JioCare kindly help with the restoration of internet connection associated with the mobile number 9962163213. Complaint registered but the scheduled for 22/05/2026. This affects our work from home. Kindly provide technician support as early as possible #JioCare.
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Shrinidhi (@dShrinidhii) reported@JioCare Then provide me the internet. Fix the issue today. I have been without it for a month
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Manickam Ramasamy (@DilipManickam) reported@JioCare This is very worst, I'm getting the generic automated answer each and every time. Atleast I want to know the regional manager for my request so that I can call and check the status with them.
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Aman Kumar 🇮🇳🌿 (@amankumar43r) reported@JioCare You guys are not helping just redirecting it or responding in a Cryptic language as per your SOP. This is not support. It's just closing the support ticket asap.
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Akshay Pradhan (@AkshayModern) reported@JioCare But the strategy of jio is bad . I am planning to throw out Jio sim from next month . One Airtel is sufficient because Jio has lot of problem . Not a single advantage I see over an Airtel one .