Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (64%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Nashik, Hyderabad, Salem, Nagpur, Chhindwāra, Guwahati, Jamshedpur, Allahābād, Mumbai, Jabalpur, Sūrat, Bānposh, Dhanbād, Vadodara, and Jaipur.

City	Problem Type	Report Time
Nashik	Internet	7 minutes ago
Hyderabad	Wi-fi	13 minutes ago
Nashik	Internet	38 minutes ago
Salem	Internet	4 hours ago
Nagpur	Internet	5 hours ago
Chhindwāra	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikas Hansdak (@V1kn2) reported 3 minutes ago

  @JioCare I have already sent the details can you call as i think there might be some technical issue

• 
  Giridhari Mohanty (@Giridhari_) reported 3 minutes ago

  @JioCare I have seen enough of promises. I have lost faith. Refund the subscription amount I paid immediately and disconnect. I will go for other service provider.

• 
  Manish Kamdar (@manish_kamdar) reported 5 minutes ago

  @JioCare All that is happening is appointments being scheduled, I get those stupid calls and then appointments are re scheduled. Just get it over with. I am not interested at all in your connection honestly. This is pathetic service. Time to escalate it to higher ups. Enough is enough now

• 
  Jarnail Singh (@jarnailsingh26) reported 6 minutes ago

  @JioCare It’s been a week and my AirFiber installation is still pending. The local office says they are out of stock for outdoor units and have no ETA on new supply. Please help with an update!

• 
  R.D.H. (@Rakeshhindu100) reported 7 minutes ago

  @JioCare It was not only my number that was switched off, all the Jio networks in Surat were down, it got fixed later.

• 
  Bala Rajamani (@balasri72) reported 9 minutes ago

  @JioCare @reliancejio It seems that Jio/Reliance’s service is no longer what it used to be when they first launched. 1/n

• 
  Meet Shah (@smartmeet_) reported 11 minutes ago

  I have been having one after another terrible customer experiences with @reliancejio lately. My Jio Fiber has been out of service since past 4 days and there has been no concrete resolution I received even after escalating the issue to the top. @JioCare

• 
  ashish kumar (@AshipriyaKumar) reported 12 minutes ago

  @JioCare When can I expect a resolution. Do you have any TAT.

• 
  Nishant Singh (@Nishant72846062) reported 13 minutes ago

  @reliancejio Absolutely terrible service. The Jio Care representatives speak rudely, and there is absolutely no oversight from higher management.

• 
  DEV (@cuatrocommas) reported 17 minutes ago

  @JioCare The issue was from Myjio side and not Paytm. I have already contacted Paytm, and there answer was that the transaction was successful and as you can see in screenshot I sent, money was deposited to Jio. Please check against the upi ref number. Thanks (2/2)

• 
  Nitish Bhosale (@NitiShRaje) reported 18 minutes ago

  @JioCare We need business sim cards please help us to get

• 
  Ronak Dhiravani (@ronakdhiravani) reported 20 minutes ago

  @JioCare Jio Customer care person confirmed that refund is not complete and raised SR000036UVAR. There is no update further. Also I m not able to track this SR as I am not customer yet. Please update on ticket and refund status ASAP. What is the problem and cause of not refunding?

• 
  Mahavir Jain (@mkjainveer) reported 21 minutes ago

  @JioCare Don't want your massages want solution. U told me 2nd juje 6 pm technician il b there . Where is your technician?

• 
  Vickey sarkar (@Vickey4003) reported 21 minutes ago

  @JioCare My Router Is not working since morning wifi option is not showing. Outer router is defective or wire cut but neither customer care is available nor complains are being taken through chat how solve my problem my Contact number is 8340451805

• 
  vishal mani (@vishal1933) reported 25 minutes ago

  @JioCare When it can be resolved, if you not sure when it can be fixed then why you charging with the customer @JioCare @reliancejio India Biggest fraud and scam

• 
  shekarsarkar (@sarkarshekar) reported 28 minutes ago

  Dear @JioCare, Internet service is still not restored despite the committed resolution timeline. This is impacting my work and daily activities. Service Request: SR000037CVT1 Please provide an immediate update and expedite the resolution. #JioFiber

• 
  Chandan Kumar (@smilelover0808) reported 29 minutes ago

  They are doing fraud same happened with me too but they said they don't hv any data. Showing them their all screenshots and messages then too disagree @JioCare @reliancejio they are doing fraud keeping only data where they can show good service but providing worst.

• 
  Aditya raj 😇 (@adityar88951178) reported 33 minutes ago

  Complaint ID: [8081440542] Location: [partapur/Vaishali/843114] Please resolve this urgently! @reliancejio @ConsumerCourt_Ind #RelianceDigital #BadService #CustomerCare

• 
  Akshay srivaru (@Akshay_srivaru) reported 38 minutes ago

  Booked Airfiber on 1st May and made the payment. One month over. Due to no signal in our area, it was cancelled but I did not receive the refund yet. Poor refund policy Even after repeated followups with the agents, they are not resolving @JioCare @RIL_Updates @reliancejio

• 
  Ashutosh R (@tdashutosh) reported 38 minutes ago

  @JioCare @JioCare This is my final reminder to disconnect and close my connection. From this point onward, I will not be held liable for any loss, damage, or issues related to the Jio device. I am also not responsible for any future bill payments associated with this connection.

• 
  Shukracharya (@kekdaishere) reported 39 minutes ago

  @JioCare Your dm is not working. I can't open this.

• 
  Revant Shah (@RevantShah2) reported 43 minutes ago

  @JioCare Hi @JioCare. Kindly help process my disconnection request. I have sent you all the details and additionally also sent you an email on this.

• 
  Sid The IT Guy (@SidTheITGuy) reported 46 minutes ago

  Why does @reliancejio send 540 text messages to me everyday, to let me know that my current recharge is expiring? Calm down little bro, you're a billion dollar company.

• 
  Kp singh (@kp__singh_) reported 46 minutes ago

  @reliancejio it is easier to climb mount everest than talking to jio customer care

• 
  akshay borkar (@akshayborkar000) reported 47 minutes ago

  @JioCare Jio AirFiber (+8197494132) is not working since installation(20+ days) multiple calls & complaints, but no resolution. Technician confirmed no tower coverage in my area. Complaint:SR000036PK1B. Extremely poor service, no support, and no accountability. Avoid Jio Airfiber

• 
  Yaswanth Nani (@Nani_297) reported 51 minutes ago

  @reliancejio @reliance_ids Airtel just installed a new tower in Kandarada and is launching it in 2–3 days! Most users are switching over due to lack of strong Jio network.

• 
  Pravash Pradhan ( Sonu ) (@pravash_sonu) reported 56 minutes ago

  @JioCare Many times, the network connection is completely lost, so I am unable to make calls. @JioCare @reliancejio

• 
  Hetaal Paatel (@HetaalPaatel) reported 57 minutes ago

  @JioCare @reliancejio Only 2 Bar Coverage at my Residence cant make calls How to Register a Complaint

• 
  Samit Bisen (समित बिसेन) 🇮🇳 (@samitbisen) reported 1 hour ago

  @JioCare I am a JIO prepaid user, have applied for a matching number last week. No response from Jio since then. Payment for the sim and recharge have both been completed (NO00015F6ADL) & I even raised a service request which no one has bothered to check (SR0000373G8X).

• 
  S.Jagdish rao (@jaggirocks83) reported 1 hour ago

  @JioCare my jio fiber is not working from from 31st May dispute of my several complaint my issue is not resolved yet