Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Udaipur, Kolkata, Hyderabad, Ahmedabad, Chennai, Chandigarh, Pune, Delhi, Lucknow, Patna, Panaji, Chhindwāra, Bhīlwāra, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 2 hours ago |
|
Udaipur
|
Wi-fi | 5 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
|
Hyderabad
|
Total Blackout | 6 hours ago |
|
Ahmedabad
|
Internet | 7 hours ago |
|
Chennai
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Sushant Sinha (@SSinha10206) reportedHello @JioCare asharmpara thakurganj near costom office area single very poor pin code 855116
-
Brown Knight (@browndesiknight) reported@reliancejio Just a simple question. Is it possible to switch my existing Jio AirFiber connection to Jio Fiber connection? If yes, then please help, because I cannot pay 700+ for a 30mbps plan. CC: @TRAI
-
Kishor Mistry (@KMistr) reported@JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.
-
RKK 🇮🇳 (@Khemka_RK) reported@JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.
-
Parminder singh (@rajan10115) reported@JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR
-
Anant Katyayn (@anantkatyayn) reported@JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.
-
Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare and @reliancejio shame on you posting daily for IPL but not completing customer service request since 50 days, hoping to usurp the advance payment
-
Vine (@VineUTD) reportedThank you for your pathetic service @jio_fiber @JioCare I’m so done with your service. Fixing Internet connection for 24 hours in this era? Wow. New service provider coming in the morning. #myjio #jiofiber #pathetic
-
Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
-
Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reportedHello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT
-
Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
-
study lock (@study26274) reportedMy complaint has been CLOSED without resolution and no open request is visible. The issue is still not resolved. Please register a new complaint or reopen the previous one immediately. @JioCare
-
Nikhil Dutt Upadhyay (@DuttUpadhyay) reported@JioCare Connection. And said you have to cancel it and No choice is there left. I asked him to cancel, but he said he can only reschedule but not cancel. I called sales guy but he has not responded to any call till date.
-
Naval Patel (@NavneetSavaliy1) reported@JioCare @TRAI When get solution already paid bill why suspended number??
-
Kumar Chowdary (@KumarCh98793636) reported@JioCare Every support call gives the same scripted reply: “temporary issue” or “many users are using it.” Now you’re promoting AI features like #HelloJio, but basic connectivity doesn’t even work. Even the MyJio app shows “Low connectivity, Retry.” #Jio #NetworkIssue
-
vivek singh (@vivek27290) reported@JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.
-
Happy Singh (@HappySi28981173) reported@JioCare Check You DM I Send The Speedtest Screenshot Also Check And Solve My Issue ASAP.
-
Mohammad Sahil Ahmad (@ImMohammadSahil) reported@JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help
-
Unaccompanied Thinking (@foolsmanual) reported@JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !
-
vikalp !🇮🇳 (@vikalp_378) reported@JioCare @reliancejio hii, why I am not able to do mobile recharge for my Father phone that is jio Bharat phone , I am trying to from all upi aap but it say it's jio bharat plan kindly select other, any solution?
-
Harkeshsharma (@warrior_9496) reported@reliancejio @JioCare He was from bagdogra west Bengal jio care office. His mobile no is +91 93390 42645. Please track my issue. @AshwiniVaishnaw
-
Vishnu Virat (@iVishnu_X) reported@JioCare @JioCare How many times will you repeat this useless script? Either resolve the issue or stop wasting my time
-
vivek singh (@vivek27290) reported@reliancejio Bad service provider jio
-
keval patel (@kevaljivani8580) reported@JioCare Worst network in Ravapar, Morbi since 1 year no signal, calls fail, internet dead. Multiple complaints, no action. Fix within 48 hrs or I’ll file a complaint with TRAI and i manage 15,000 people group in morbi so if problem is not solved then i port all user to airtel.
-
cerebral hysteria (@rahl0886) reportedWorst provider @airtel.they degraded my netflix from premium to basic without my permission.thats why your loosing customers.@reliancejio your best guys but I don't have your services access here.
-
Jayadev (@Jayadev52) reported@JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now
-
Zorix ff (@ShivamKuma59519) reported900900 I have recharged but the network is not working properly. I myself am new, I will tell everyone to get it ported to Airtel. Airtel is very powerful. @reliancejio @_MukeshAmbani
-
Avinash Dixit (@20avinash07) reportedOpenly accusing @reliancejio @JioCare for stealing 1200 rupees! The executive took UPI to personal ID for airfiber and ran away. 4 service requests ignored for 1.5 months. Their Manager blocked me! Pure fraud. Relationship ID 9154828834. NCH 9025693.Fix this now @Uppolice
-
bharat ghelani (@bharatghelani2) reported@JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue
-
abhishek sharma (कलम की नोक ) (@abhimzn78) reported@JioCare No solution till time