Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Sūrat, Lucknow, Cochin, Pune, Udhampur, New Delhi, Delhi, Jaipur, Dehra Dūn, Guwahati, Mumbai, Ahmedabad, Bhubaneshwar, Nagpur and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat |
Phone | |
| Lucknow |
Internet | |
| Cochin |
Wi-fi | |
| Pune |
Total Blackout | |
| Udhampur |
Wi-fi | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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maheshpatansawangikar
(@mahesh6719) reported
Is there any active #jiohelpline no which connects to customer care executive without auto cutting call. @JioCare @TRAI
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Vijay
(@hapyfayce) reported
@JioCare NO NETWORK ON JIO FROM 1HOUR
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Atirek Pandey
(@ati28pandey) reported
@JioCare Worst network and customer service 🙏
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Rahul Kaim
(@rahulgkaim) reported
@mahesh6719 @JioCare @TRAI they have most pathetic customer care , my issue is lingering from past 2 weeks and no one is concern.
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Faith and Fate
(@vishalrshah) reported
@JioCare @jio terrible customer support How and where to complain of your services? How to get support???
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Harry Wadhwa
(@HarryWadhwa2) reported
It's been now 24 hours Jiofiber is not working. This is service you people are providing. Disgusting. Because of you people I took a leave from my job as it was workfromhome. Seriously the worst service provider JioFiber. Customersupport is useless, not helpful at all.@JioCare
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Hrishikesh Ray
(@HrishikeshRay15) reported
@JioCare @reliancejio I am hrishikesh ray from Cooch Behar, West Bengal, Pin Code - 736165. I am your retailer. I want to become your Distributor in my area. If u tell me which documents I shall ready to see you, the procedure of this & others any information which will help me.
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Rajesh kumar
(@Rajeshkrjs) reported
@JioCare no fiber connection in my area .......I want a connection plz help
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Sujit Magia
(@sujitmagia) reported
@JioCare @fiber_jio @reliancejio Network outtage for 4 hours without intimation. #JioFiber #jioharassement
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Rishi Dixit
(@DixitRishi01) reported
@JioCare my SonyLiv subscription is not working. I have subscribed to 999Rs plan for my Jio Fibre
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Niraj Chandan
(@niraj330) reported
@JioCare @consumerforum_ I’ve done this DM business every time and you guys never turn up. I’m telling you here on public forum that my house is open, come at anytime tomorrow and complete the uninstallation process.
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Ganesha N
(@Ganesharahuln) reported
@JioCare can you help me to get a new Jio fiber connection. As it's already available in my area but whenever I try to book it shows coming soo. So please look into this. Otherwise I would have to go with other ISP
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Rahul Kaim
(@rahulgkaim) reported
@JioCare Still no fix …not sure what you guys need?? @TRAI
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VIKAS GARG
(@CAVIKASGARG) reported
@JioCare @fiber_jio shame on you guys ,in free trial period no speed problem faced, since the day i recharged speed problem starts.
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Geeta
(@Geeta6M) reported
@reliancejio @JioCare : My issue has been resolved today. One suggestion, kindly incorporate customer's confirmation before closing tickets . For my request which was closed without completion, I had to raise 3 complaints & wait for 4 more days to get that fixed & it was painful
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SuMeet BhAt
(@ImSumeetBhat) reported
@JioCare Within just a day of your installation, your internet has stopped working. Just red light blinking on router. Seriously this is a **** level of service. If this is how your internet is gonna work i wud like to get my refund. Immediately. Landline no. +91-1243536926
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Sunil Kumar
(@sunilrealist) reported
@JioCare Could u also let us know ur definition of temporary? Days, months or years? For me it is not less than 2 months. Also what should we do during this temporary period? Stop using internet, stop recharging or switch to another network? Ur suggestions wl be much appreciated.
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Durga prasad
(@durga_prasadM) reported
After complaining many times to @JioCare Their only answer is "We hv lots of customers using internet in that same locations, so you are facing network issues". This is the worst answer. If you know your problem why you are not revolving it, it's being a long problem.
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Himansu Senapati
(@SenapatiHimansu) reported
@JioCare Kindly tell me how much time you required to resolve the issue, its almost 100 days.
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DEEPU KUMAR
(@_Deepukumar) reported
@JioCare @TRAI Hi Team I have registered so many complaints regarding slowness in last 7-8 month but still no action taken by jio . We are getting 24*7 slow speed.Currently i am getting 70 KBPS . Is this 4g speed . I don't know what is going on in jio network.Really frustrating
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maheshpatansawangikar
(@mahesh6719) reported
Is there any active #jiohelpline no which connects to customer care executive without auto cutting call. @JioCare @MukeshAmbani06 @TRAI
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PRAKASH GODBOLE
(@godboleprakash) reported
@qasba_numan @JioCare @reliancejio You are absolutely right ,this is the worst network service in India post installation.They will talk good until you won't get their connection. Once connection established thereafter they will never bother to resolve your issues.
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iLogical
(@iLogical1) reported
@JioCare it's really frustrating, since the day i migrated to jio postpaid, voice cracking issue coming between calling between jio to non jio numbers, it's happening daily, please help
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abhay kumar
(@kabhay84) reported
@JioCare I saw your statement. for every 20 minute 500 mb data deducted. tried more than 20 time to call your customer care but always call dropped once connect with number. please help or call on my number
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Brahamdev Shah
(@Brahamd56307720) reported
Daily network issues coming with @JioCare otherwise sim will be port in @airtelindia . Not resolved by jio customer care.
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Shubham Shirphule
(@dr_shubhspeaks) reported
@JioCare @DoT_India Dhundalwadi village,Dahanu taluka,palghar(Maharashtra) Jio tower has been giving record break slow speed,New machine are installed on tower since two months but engineer does not have time to start those machines. Hats off! Have complained about tower 100times
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Abhishek
(@Abhishe25910673) reported
@JioCare Almost in all the major countries in the world, people have voicemail service in mobile. when will you launch it?
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ANUJ
(@ANUJ19157006) reported
@JioCare @Dipak_jani22 Fade up with jio network
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Durga prasad
(@durga_prasadM) reported
@JioCare Repeatedly internet & call unavailable for 2, 3 hr or more in the evening time. Also speed is decreasing day to day. I can't able to talk efficiently with your employees. They always reply that problem is due to huge user base. Please resolve this issue asap
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VIKAS GARG
(@CAVIKASGARG) reported
@reliancejio @fiber_jio shame on you guys ,in free trial period no speed problem faced, since the day i recharged speed problem starts.