Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Hyderabad, Dehra Dūn, Patna, Kolkata, Dimāpur, Jaipur, Nagpur, Lucknow, Chhindwāra, New Delhi, Delhi, Guwahati, Durgapur, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 23 seconds ago |
|
Hyderabad
|
Internet | 53 seconds ago |
|
Pune
|
Internet | 1 hour ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
|
Dehra Dūn
|
Wi-fi | 2 hours ago |
|
Patna
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Abhishek Jadhav (@Value_Finance12) reportedEven after 24hrs the Jio network is still active. When will my number get ported out of the Jio? @JioCare
-
Ashok Chaitanya, Advocate (@ashok_advocate) reported@reliancejio Order No. NO0001E2FU0E JioFixedVoice No. +911135735614. Deliberate harassment being done by ur representative Rahul Yadav (9523799229). He called me at place at 11 AM to install this connection, but since then he is not picking up phone. I called him 5 times till now but no response till 1:32 PM. The one who took booking (Mob No. 9310139597) is also neither picking up my phone call nor responding to WhatsApp text. Is this how your company harasses the customers. I have paid the three months bill amount in advance. This is pure deficiency in service and thus, not acceptable. Plz take action against these two frauds of your company and inform me about action taken failing which I shall be taking this matter before concerned consumer forum having jurisdiction.
-
ଦ୍ଵୈପାୟନ(ରାଷ୍ଟ୍ର ପ୍ରଥମ) (@followdwips) reported@reliancejio @JioCare @_MukeshAmbani After repeated conversation the slow network problem didn't resolved hence I m going to port from jio network thank your for your services good bye.
-
Rahul Baria 007 🇮🇳 (@rahul_baria_OO7) reported@JioCare @JioCare you are making excuses from day one to not provide proper service to me. I just simply wants my sim card deliver to me. What kinda documents varification you are doing that took 14 days ?
-
🕉 (@samrat_kapoor) reported@JioCare Postpaid Rent Rebate SR000035GTKJ has been denied. Jio’s position is that service disruption of 4 days does not qualify for rebate. Is a 4-day broadband outage now considered acceptable service quality for paying customers? Contd 1/3
-
Gaurav Shukla (@shuklaagaurav) reportedmore then 12 hours but no solution till now @JioCare @reliancejio
-
Vithu (@kumbhar_vithu) reported@JioCare Hello JioCare, This is extremely frustrating. First, my installation was delayed, and now I have received a notification stating that my connection has been put on hold due to a wiring issue. On top of that, the order status is no longer visible.
-
Envy (@aadhi41egz) reported@JioMart @JioCare Order placed on 15 Jun 2026 (Order ID: JM6A2F7B9A01B3C7A34F). Promised delivery by 15 Jun, 10:12 AM — still not received on 16th. Tried cancelling multiple times → "Failed to cancel order" error in app.
-
Sachin Shende (@SachinSureshS12) reported@JioCare I have contacted 3 of your executive till now this is exactly what they said. I would really appreciate if you resolve my problem asap.
-
Dr. Partha Sarathi Subudhi (@parthasubudhi) reportedMy Jio prepaid SIM was deactivated due to long non-recharge. Customer care says I must visit Tamil Nadu (original circle) within 20 days to reactivate, but I now reside in Maharashtra. This is impractical. @JioCare @TRAI please address such policies affecting customers.
-
🕉 (@samrat_kapoor) reported@JioCare Another day, another outage. JioFiber is down again since yesterday. SR00002LU59C. Service disruptions have become routine and customers are left without internet for days. This is not the quality of service promised while collecting advance payments. Contd 1/3
-
Adv. Shrajal Rastogi (@RastogiShrajal) reported@JioCare I don't need your help anymore...Its more than 5 days now...Thankyou for your serives...I had payed the bill till aug 2026 yet I'm facing these problems..Thankyou very much to you and your ground staff
-
Mani Ranjan (@ManiRanjan2) reported@JioCare Please cancel this service, I have already lost my work and business due to your pathetic service and support. So I don't want to loose my work in future. @reliancejio
-
Harpreet Singh (@Hsingh7986) reported@JioCare Done multiple times. But no one visited the site to fix the issue
-
Dr. Sanidhya Singh (@Saaaani_singh) reported@JioCare The engineer hasn’t been coming from past 8 Days. Either you guys get this fixed today or else i will direct go to National consumer helpline. Either get it installed today or refund me the Amount. You didn’t even raise a complaint. This is just a Fraud at this point
-
आयुष्मान 🔆 🇮🇳 (@aayushmang1) reported@JioCare no is working on my problem. it's a simple 10mins work but three days past my internet is down
-
Saravanan (@Saravan88129177) reported@JioCare Jio fiber Jiofiber number - +91 4435530067 Issue Ticket SR00002LS5A6 Hi Team , My jio fiber connection not working for the past 1 week Tried Raised complaints no use. Atleast tell me what is the issue when it will resolved
-
Sachin Shende (@SachinSureshS12) reported@JioCare My problem is pending from Saturday it's already been 4 days
-
Astro_Saffron (@AkshayaZenn) reportedDear @JioCare My JioFiber has been down since three days and no resolution till now !!!! 2235966011. No response at all !!!
-
Rohit Patil (@rohitd0345) reported@JioCare Another promised deadline missed. You assured an update by 15 June, but no call, no message, nothing. Installation dates on 8 June and 14 June were also missed. Despite repeated follow-ups, no one explains the actual reason for the delay. Extremely disappointing service.
-
Kishan Patel (@kishanmpatell) reported@Windsofchange72 @jaagograhakjago @JioCare Yes..! Seen lots of improvement in customer service. However, my connection mostly remains active. So, there is not that much complaints.
-
kairaven👁️🗨️ (@kkairavenn) reported@JioCare the internet service you provide is hell of unstable, the 5g particularly is a joke. So I'm switching to another isp ..
-
Vikas Yadav (@VikkuFzd) reported@JioCare , investigate the behavior of the concerned executive, and inform me what action will be taken. As a customer, I expect respectful communication from Jio representatives. Looking forward to a proper resolution.
-
shishir upadhyay (@shishirupadhyay) reportedDay 18 of complete JioFiber outage. I'm tired of following up; clearly, @JioCare is not tired of ignoring the problem. What started as a service issue has now become a showcase of unprofessionalism and customer neglect.
-
UP Wala (@Navneetkumar025) reported@SEVA_NBPDCL @samrat4bjp @JioCare Voltage issue is still on
-
BadmashLadki (@KoiKnownTohNahi) reported@JioCare Service Request number SR000038H03L raised but technicians saying it wont be fixed by this. Kindly resolve
-
Michael Timothy (@michaeltimothy7) reported@JioCare No one is working on it I have been complaining since Sunday but no one is coming and even the engineer who's number is coming in the app and your team are not interested in resolving my issue
-
Roop Trading Academy (@PvtRoop) reportedI am here in India for some business proposal and I stay in friend home where Jio Internet join, with 100ms, 100 time internet disconnect, slow internet, even impossible meeting loading much, wow what an high speed jio @reliancejio . Calling customer support even the manager. Problem still not solve. We tired @reliancejio what a slow internet you provide.
-
Yash (@Yash16111993) reported@JioCare You people dont read, whats the technical issue please tell me.
-
Ashish Hake (@ashishhake_) reported@JioCare I am still counting your few hours... Can you please tell the year in which i will get the installation? Or this is just scam to get the booking amount from customer and give no service?