Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 7: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Bengaluru, Raipur, Vadodara, Chennai, New Delhi, Nagpur, Vijayawada, Hyderabad, Indore, Ghāziābād, Mumbai, Pune, Kolhāpur, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 1 hour ago |
|
Bengaluru
|
2 hours ago | |
|
Raipur
|
Phone | 2 hours ago |
|
Vadodara
|
Wi-fi | 2 hours ago |
|
Chennai
|
2 hours ago | |
|
Chennai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Imran Nasir (@Imrannasir9900) reported@JioCare My Jio AirFiber has not been working for more than 24 hours. Red light is blinking continuously and no support has been provided yet. Please resolve urgently. #JioAirFiber
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Peace ka vakil. (@6e87d7c43930404) reportedJio fiber is the worst network in India. Here is the reason - I have installed jio fiber, services I get 10 days in one month. You raise complaint to local service provider but didn't get any update 😞 @JioCare @jio
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Hari Alluru (@HariAlluru) reported@JioCare I understand the offer cannot be restored once cancelled. That is completely fine with me. I no longer want the Amazon Prime Lite subscription through Jio. Please proceed with cancelling/disabling it from my account. I need a proper resolution.
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Aakash Kumar (@KumarAakas12473) reported@JioCare Still I'm not getting a refund, your service is bad, I'm waiting for the last time else I'm making a complaint with @TRAI
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vishal patel (@vishu1047) reported@JioCare this dumb ******er kiran from number 9281126354 called and spoke rudely with my wife. And disconnected the call. Are you freaking giving me jio fiber connection or no. I have one option left to file a case in @jagograh. You ask me to dm you and nothing happens. **** jio
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R.K.Handa (@r_k_handa) reportedI’m a senior citizen. Since yesterday evening Internet not working. Lodged complaint yesterday evening around 4pm, technician was to visit between 6-7 pm yesterday but no. Again 12 to 1pm today, no, again 3 pm today and no. Jio very poor service. @JioCare @reliancejio @jio_fiber
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Hari Gadhvi (@GadhviX) reported@JioCare My service was cancelled as failure of repair by jio. I was told that the setup box Will be picked & refund will be initiated in Jan. It's been 4 months no one is coming to pick up set top Box, neither i am receiving any refund. Jio is a fraud company, worst service experience.
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rajat (@jaiswal_rajat) reported@JioCare It's almost a month I am listening this no resolution provided yet.
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Samrat Gupta (@ItsSamratGupta) reported@JioCare @VenomsTech @GyanTherapy Please help me in this matter. They take weeks to fix cable break problems, but we are paying full money for our plan. And after that also they don't ensure it doesn't break next time
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Vibhavari Bellutagi (@buildwith_vibs) reported@shivamchou99706 @JioCare No use tweeting here, customer service is a joke
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Plumber (@PlumbernoO1) reported@Airtel_Presence @JioCare listen i will not pay a single penny irrespective of how much u beg in addition i will set these piece of **** on fire take this as a warning or whatever i dont give a **** but this time i will give you a bloody nose which u remember for a long ago. You piece of ****
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JustaUnknown (@NikhithaN07) reportedFacing network issue from morning ...trying to contact the support but no one is responding , atleast we need to know Y internet is slow and unable to connect to the system....the workday has been paused...very negligence behaviour from jioteam @JioCare @jio_fiber @reliancejio
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Sameer Ambardar 🇮🇳 (@sameerambardar) reported@JioCare I have DM your team but nobody is replying do you want me to shut your network and switch to a another service provider
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Aasim (@halfdedcomic) reportedDisappointed with @JioCare . This is the second time I’ve received an appointment confirmation for a JioFiber service visit, and once again no engineer showed up. Sending automated assurances without actual service is unacceptable. Please stop wasting customers’ time and resolve SR0000357VZH immediately. #JioFiber #PoorService
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Mahakal jp (@paresh_jp) reported@JioCare Please improve your customer service experience. +912783595406
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Samir Mehta (@Mehta_Samir_D) reported@JioCare My Jiofibre is not working for the last 3 days. Service staff told us to apply for relocation. After 3 days of waiting, I am told to wait for 3 more days. How can I run a business without Internet. I am planning to port!!!
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Rahul (@iRahul_Ramuka) reported@JioCare The problem didn't resolved yet
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Prashant Kumar (@prashant09549) reported@JioCare facing issue with jio fixed line number 061-52796583 . service always get disrupted when there is long light cut . Kindly arrange technician visit to change my odu orientation to to any other Tower. In 15 days 3 to 4 days no connectivity what's the use of Wi-Fi
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𝐁𝐚𝐚𝐩𝐮 𝐁𝐨𝐦𝐦𝐚 (@BapuBommaSpeaks) reportedHello @JioCare it’s been two days since Internet not working. Your @jio_fiber support is worst of all. Engineer doesn’t even pickup the calls and constantly postpone visit. Why am I paying premium price which is far more than other providers when your service is this cheap.
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Akash Upadhyay Azad आकाश उपाध्याय आजाद🚩🇮🇳 (@akashupadhyay45) reported@JioCare my jio fiber internet not working from past 3 hours ... Your customer care service not working as well
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Shubh ! (@shubhr319) reported@JioCare @JioCare I even tried reaching the jio customer care or chat window..no help from anywhere. This time I am done with such poor service from you guys and switching to another Internet provider.
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Prakash motwani (@Prakashmotwan24) reported@JioCare only net services are down in my society rest all Members net is working .
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SURYA PRAKASH (@surya1618) reported@JioCare Got the network...
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vishal patel (@vishu1047) reported@JioCare this company and its service its the worst ******* company to deal with. Either their internet installation engineer are sleeping or doing time pass. 5 days and no resolution. I wish i had taken airtel internet service.
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Rahat Ali (@ali_rahat_) reported@reliancejio @jio_fiber Facing frequent issues with my Jio Fiber connection for the last 4–5 days. Will you extend validity for five days if I am not using your service since 5 days properly ? Is this new form of scam run by telecom company ? Will have to think about alternative
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Sarang Tare (@sarang5200) reported@JioCare I recharged my Jio number almost 3 hours ago. Payment was successful, but the recharge is still not reflecting in the Jio app and services are not activated yet. Kindly look into this issue and resolve it at the earliest. #Jio #RechargeIssue #CustomerSupport
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Chauhan (@Manishb228) reported@JioCare Good for nothing customer care on the voice front as well as on the x. You have now plenty of customers. Third class customer support
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Eklavya (@Eklavya_04) reported@JioCare @reliancejio 3) Then I contacted the person from the Jio office who got me this connection. He came, checked and said maybe it’s a device issue and told me to raise a service request. So I raised one on May 1st. They gave me a deadline till May 3rd
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Vinny (@im_in_ur_heart_) reported@JioCare Still no cancellation request has been processed yet. It’s been days and there is absolutely no proper update from your side. A simple cancellation request taking this long clearly shows how poor the service and support experience has become.
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sumitdarji (@sumit_gujarati) reported@JioCare @reliancejio @airtelindia *since last 15 days* temporary service interruption in your area since 04-05-2026 12:17 PM, due to which services for your JioFiber Connection with We expect resolved by 04-05-2026 04:17 PM. apologise for the inconvenience caused