Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bengaluru, Pune, Agartala, Dimāpur, Guwahati, Dārjiling, Chhindwāra, Delhi, Bhopal, Vadodara, New Delhi, Panaji, Chandigarh, and Patna.

City	Problem Type	Report Time
Mumbai	E-mail	1 hour ago
Bengaluru	Internet	2 hours ago
Pune	Internet	2 hours ago
Agartala	Total Blackout	8 hours ago
Dimāpur	Internet	8 hours ago
Guwahati	Internet	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

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  ❣️ Farha ❣️️ فرہــــــــــــــــــــــا❣️ (@Being_____Farha) reported 8 minutes ago

  Network problem bahut ho rhi hai @JioCare @reliancejio

• 
  Deepak Mahaur (@dmahaur) reported 8 minutes ago

  @JioCare Need help. My JioFiber includes Individual YouTube Premium. My 13-year-old son is in my Google Family, so Google only lets me upgrade to YouTube Premium Family. But Jio won't let me cancel or delink the bundled Premium. Please help.

• 
  MOHAMMAD FAIZAN (@MOHAMMAD260191) reported 10 minutes ago

  @JioCare If you don't have proper 5g network then inform me that we don't have any network in your location

• 
  Anunay Tewari (@anunaytewari7) reported 10 minutes ago

  @JioCare This is extremely disappointing. My installation was officially scheduled for 18 July, 6:00–7:00 PM, yet no engineer contacted me and no one visited. Even after payment, repeated follow-ups, NCH complaint, and Appellate Authority escalation, the issue remains unresolved.

• 
  syed usama (@Usamahkazmi) reported 12 minutes ago

  The internet connection on #Jio5G keeps breaking every time I use it, making the browsing or stream difficult. Please fix this issue. @JioCare @reliancejio #InternetIssue

• 
  Dekhega Bharat (@technicalsirji) reported 15 minutes ago

  @JioCare Bhai complaint close but not active my number please help me my number 8817414151

• 
  Chandan (@Chandan_Daksha) reported 22 minutes ago

  @JioCare what happened, it's been 4 years now, I have raised multiple incidents where internet is not at all working. Even we can't make a payment. What's the progress to fix it

• 
  Harsh Aggarwal| Video Editor (@Harsh_Garg001) reported 22 minutes ago

  After taking so many follow up and also tweet so many time you guys did nothing and I am facing the same problem, I can't believe that jio has providing these type of worst service, I want my full refund. @JioCare @_MukeshAmbani @jio_fiber

• 
  vishal bhalodia (@BhalodiaVishal) reported 22 minutes ago

  @JioCare Please tall me how many more days I waited even after I paid advance. In this month from 5th July I don't use service.

• 
  Hemant Sharma (@HemantS0401) reported 27 minutes ago

  @JioCare Hi Neha, You are not understanding my issue this isn’t even a regular service issue—someone from your team has tampered with the box where my router is connected. That's why I am asking to solve it today only as it is done by your team deliberately or not I don't know.

• 
  Prasaad Supekar (@supekar_prasaad) reported 28 minutes ago

  Internet down since morning in my area. @JioCare wifi not working since 10 in the morning. Issue was to be resolved by 2:30pm but still the problem persists.

• 
  Shashi.... (@sbbudihal) reported 33 minutes ago

  @JioCare issue not resolved, simply send email that it's resolved,won't fix the issue.

• 
  Shashi.... (@sbbudihal) reported 33 minutes ago

  @JioCare Resolution is in correct check my emails properly

• 
  ° (@itiswhat_itisfr) reported 34 minutes ago

  @Skidmak_ @JioCare Oh that's good. Then unless you face any major issues in the future there's no need to upgrade to airfiber plus or other switch to other ISP for now ig. If it ain't broke, don't try to fix it.

• 
  बिलौटा सिंह (@petrichor1717) reported 37 minutes ago

  So now our country is effectively left with two mobile operators @airtelindia & @reliancejio Customers are trapped, not a good sign ... "Never keep all your eggs in the same basket " Hope something changes for betterment

• 
  Shital Khullar (@khullar_shital) reported 37 minutes ago

  @reliancejio worst service ..if u want to know the reason call me @ 8092038301 ( Jio) . If not connected bcoz of jio service..call me at alternate number 9934538301( airtel) . This alternate number will not ditch bcoz its airtel.

• 
  Keshav Choudhary (@ConfusedTrader0) reported 39 minutes ago

  Pathetic service from @JioCare . My Wi-Fi is not working from past 5 days . Their ground team don’t care about fixing issue everyone is lying daily will come and resolve . Neither service engineer nor technician pickup the calls . No coordination between customer care and ground

• 
  Prashant Raut (@Prashan70245321) reported 39 minutes ago

  Reliance looting customer. From 10 days my internet is not working. I have raised multiple complaints on X & email. But still issue not resolved & rental has been charged . I have also request to cancel. But not done. Please don't buy this connection. @reliancejio

• 
  Skidyy#LestappenBackOnThePodium (@Skidmak_) reported 40 minutes ago

  @itiswhat_itisfr @JioCare I don't know they just recommend us this. I mean i haven't had any major issues to be honest, it works fine

• 
  Nekibul Hoque (@NekibulHoque) reported 40 minutes ago

  Dear @JioCare, my JioAirFiber (100 Mbps plan) becomes unusable every day between 6 PM and 11 PM. Internet is extremely slow or completely unavailable. My Jio 5G SIM also performs poorly at home, but works normally just 500–800 meters closer to the tower. Signal quality at my (1)

• 
  Ishkavya (@ishkavya) reported 41 minutes ago

  If anyone in @narendramodi govt is listen even @reliancejio drops its speed to less then 2G speeds during peak hours & won't work which is illegal but Am damn sure they have all the ministers in their pocket so to no avail, Customers are screwed

• 
  Aditya_Extd💝 (@Aditya_Extd) reported 44 minutes ago

  Despite having a valid recharge plan with Jiohotstar subscription included, my jiohotstar application shows no subscription available. Please fix this issue. @JioHotstar @JioCare

• 
  Rahul sharma (@RahulTheWOLF) reported 45 minutes ago

  @JioCare I have sent a detaila also as requested, kindly cancel my current plan asap

• 
  ronmozart (@ronmozart_) reported 48 minutes ago

  @JioCare Airfiber is still not working in Kondapur, Hyderabad. When will it get sorted.

• 
  CHANDAGANI BALAMURALI KRISHNA (@balamur03339555) reported 51 minutes ago

  @JioCare @JioCare I made a recharge through the MyJio app today. The FAQ says "Made a Wrong Recharge? Here's How to Cancel It Instantly". However, I cannot see the "Cancel Recharge" option. Could you please explain the eligibility conditions for this feature?

• 
  Tejas Nair (@TejasNair24) reported 55 minutes ago

  @NekibulHoque @JioCare Same problem been raising this since last 3 months and every I try to call them they we have fixed from ******* bakend and you can reboot modem. ****.

• 
  Avinash K (@AKCMA45) reported 56 minutes ago

  @reliancejio Some chases network. Thanks to Vi. @ViCustomerCare . @JioCare 🤡

• 
  Rohan (@merohan712) reported 59 minutes ago

  @JioCare Transaction ID: NX26071918234999404514671 Jio Reference ID: 26347737639 Please help. Thank you.

• 
  harsh sharma (@harsh_means) reported 1 hour ago

  @JioCare why the hell does my JioFiber wifi go down almost everyday ! It's been happening for last week. Each time I have raised compliant, technician is assigned and he fixes it temporarily and leaves. Same issue crops up again and again. Router keeps blinking red light !!

• 
  SARVENDRA OJHA (@SarvendraOjha) reported 1 hour ago

  Do you guys know what services you offering to your customer? I am jio customer your tower has installed from my home approx 500 meeters , but your internet quality is worst , I have made several complaint but you don't care , because it's your government, @JioCare