Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dimāpur, Ahmedabad, Delhi, Vadodara, Chhindwāra, Kolkata, Chennai, Hyderabad, Jalandhar, Guwahati, New Delhi, Baikunthpur, Bhopal, Jalpāiguri, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 6 hours ago |
|
Vadodara
|
Internet | 6 hours ago |
|
Chhindwāra
|
11 hours ago | |
|
Kolkata
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivakumar (@Skumar_654) reported@JioCare I sent all details to dm. What are You doing. Are You sleeping. Idiots always tells this stupid dialogue. Stop lying. Facing JioHome app login issue from June 20,2026. Given complaint to many times but idiots sleeping that time.solve immediately
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సూర్య/ಸೂರ್ಯ/Surya (@venkatlsurya) reportedYes that is the problem we are facing. The problem is facing by us and without solving the problem @JioCare was closing the ticket.
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Not La (@Grizzly_Peeker) reported@reliancejio @JioCare frequent disruptions in Yemlur Bangalore. Please fix
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Chandra Shekhar (@imcsg15) reported@JioCare @reliancejio @JioCare your engineer reached today or i think in email you may be mentioned 17aug 2027 You are totally idiot fraud non sense chutiya service provider
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Abhishek Gattin (@abhishekgattin) reported@JioCare If this is not resolved in next 24hrs, I want either service extension for the loss of 18days connection or refund of my entire tenure paid till Jan’27. @airtelindia has better customer support than you folks.
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Aditya Vanjre (@adityavanjre) reported@JioCare @reliancejio I have been complaining the network issue on my are from last 2 months to your support team but still issue is not solved, and from this morning I was not able to receive call and make calls #badsupport #badservice
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Approved_bug (@maurya835443852) reportedCyber Cell Kanpur today. They confirmed that Jio needs to raise a Grievance/Re-verification request from your portal to Cyber Cell Kanpur. Once Jio raises it, Cyber Cell will immediately issue the NOC. Please ask your LEA team to raise the grievance for 7009447550 ASAP! @JioCare
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Hippo02 (@Hippo__02) reported@reliancejio @JioCare In My Jio app their is no option given to cancel and get refund so please look into my query and give me a reasonable solution
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Sam (@Sasha_Eureka) reportedHi. My mobile number is not connecting to a network. Can you please take a look and assist? @JioCare
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Mohd Danish (@Iamsaifi786) reported@JioCare I'm @reliancejio member already, I'm talking about your network issues. The address is mentioned in above tweet. @JioCare
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Vinayak harogopp (@vinayakharogopp) reported@reliancejio If remote troubleshooting fails repeatedly for Jio STB , why is a technician visit being denied? I spent nearly 30 mins trying everything your executive suggested, with no solution. Do customers have to keep waiting, or is switching providers the only solution?
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Vikram Singh (@Vikram_S_Rana) reported@JioCare please sort this problem. Been your customer since 10+ years.
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Mudassir Zaidi (@Mudassir25) reported@JioCare For the past 10 days,I have been experiencing persistent WiFi connectivity issues. Despite raising multiple complaints, I have received no assistance. This daily disruption has become unmanageable.I have escalated this matter to the TRAI and am currently awaiting their response.
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Benigopal (@Benigopal14) reported@JioCare Jio way, charge and no service at Ghatkopar east
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SUBHAM GIRI (@subhampirate) reported@reliancejio @reliancejioCare Please provide a specific installation date, confirm the actual installation TAT, and clarify whether supplying recovered/used antenna equipment to a new customer is part of Jio’s policy.(3/4)
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Jayant Chaurasiya (@jayantfz) reported@reliancejio AirFiber customer support is unavailable most of the time. Customers are unable to get assistance when needed. @TRAI kindly look into this and ensure telecom operators maintain a functional customer helpline. #JioAirFiber #TRAI
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Rahul deo (@Rahuldeodhn) reportedAir fiber no service please @JioCare
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Hemant (@ultimate_boy_36) reported.@JioCare my kyc of jio airfiber completed 2 days ago And still there is no updates about Installation And the jio point assistant manager is not receiving the calls What type of service is this This how your team operates? Please help me
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@deltakromio (@Dheeraj40901369) reportedSame issue persists with Jio. hav jio fiber but poor speed lodged complain many times but no action initiated till now #reliancejio
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devender (@devi410) reportedDay 27 — NO RESPONSE, NO RESOLUTION. Still waiting for Jio to resolve my AirFiber issue. SR: SR00002NDT4E Poor service, no response. @JioCare @reliancejio @DoT_India Is this the service you are giving to customers?
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@reliancejio @JioCare - every 3-4 months, there is a service disruption on the broadband connection and the service response is poor, pathetic, delayed and unacceptable most of the time. One single disruption costs more than what we save in 3 months. #Shame #TRAI SR00003E8GN9
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Truth Seeker (@vish8319) reported@JioCare I don't think you need permission to resolve issue but still, how do I do that. I have been requesting to resolve it mylords..
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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CA AMAN BAHL (@amanbahl58) reported@JioCare Jio care I got a call at 4 pm today from your side saying that my Jio Fibre internet landline no. 35904612 will be rectified today, but it is not done till now & my business is suffering due to internet not working since 8th August 5 pm
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Prince Vishnoi (@PrinceV33711626) reported@JioCare @reliancejio to please cancel our order and Refund us our money and please I beg you that please take strict action against him because he's saying again and again that jio airfiber is not for everyone...why you paid it's your fault
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Ishaan 𝕏 (@itsIGta) reported@JioCare JioFiber down >24h (ID: +91 5722353644). ETR passed, no resolution, and MyJio app is blocking complaint generation. Pathetic service & zero communication. Get this escalated to local ops immediately! @RelianceJio
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Raja Srihari Prasad (@raja_srihari) reportedFor the last 15 days, there has been absolutely no Jio network at my home. No calls, no messages, and no internet,completely disconnected @reliancejio @reliancejioindia Please resolve this issue urgently. #Jio #JioNetwork
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Bhavesh Bhatt (@iambhaveshbhatt) reported@JioCare That's not helpful. Opene the closed service request
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Ch r (@CHR8919) reported@JioCare @JioCare it's been 2 days. Since the service has not been the technician is asking money
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dipankar kr (@dipankarkr78008) reported@JioCare @_MukeshAmbani why you customer care is so patethic. Why cnt I reach your cusotmer car untill my current ticket is not resolved. There cud b another need for which i need to speak to ur customer exec. Pathetic like **** service