Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Haridwar, Lucknow, Kolkata, Jaipur, Cochin, Chhindwāra, Bhopal, Hyderabad, Bhīlwāra, New Delhi, Vadodara, Changanācheri, Ahmedabad, Noida, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Wi-fi | 10 minutes ago |
|
Lucknow
|
Internet | 51 minutes ago |
|
Kolkata
|
Internet | 1 hour ago |
|
Jaipur
|
Internet | 1 hour ago |
|
Cochin
|
Internet | 2 hours ago |
|
Chhindwāra
|
2 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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tateojunko tateo (@tateojunko72423) reported@JioCare Till now no body care? I don't know how jio fiber will correct themselves. Lose customer without business and service plan?
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-lime- (@space_lime_) reported@JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.
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Abhi🐢 (@abhijeetkr27) reported@reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.
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NIK (@NIK000997) reported@tanyachawla31 @reliancejio This also happened with me then I lodged complaint to consumer affairs helpline. After that I received my money back.
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Dipen Thaker (@dipenthaker7) reportedHello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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Gangadhar Singh (@gangadhar111111) reported@reliancejio @reliancejiocare Paid ₹2,200 for Jio AirFiber on Aug 22. KYC was completed on Aug 28, but today is Sep 3 and installation is still pending. Money taken, service not provided. Please resolve this urgently or process my refund. #JioAirFiber what service is this ????(
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better call no one (@_errrrrrr) reported@Ranjitkumar1999 @JioCare Even i am facing the same issue, customer care blocked my number upon raising this concern
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ARIF MOHD (@ARIF2204) reportedDatabooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@JioCare and what about the complaint against the person , because I am pretty sure if the payment even comes back than that guy is not going to return that to me, so look at that side as well
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Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported@JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.
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Devkumar (@Dev230387) reported@reliancejio @JioCare internet is again not working & as usual customer care is not reachable. Kindly discount ur internet and refund the amount at the earliest. Can't bear such pathetic service. @jagograhakjago kindly give some directives to jio.
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Abhi🐢 (@abhijeetkr27) reported@reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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sk (@sarveshminal) reported@JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio
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Sumit Talwar (@sumittalwar) reported@JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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Kunal (@kunalmeena57) reported@JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue
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Gireesh (@ggireesh008) reported@JioCare @reliancejio Rey if you are manage to provide network to all the areas around the country then maintain otherwise no need to do worst network ever Thu💦 nedi kooda okka brathukena
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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akshay (@akshaymylar) reported@JioCare @reliancejio Applied for a jio fiber connection on Aug 5th. One agent came and made me pay for 1 year. Not got the connection nor KYC or cancellation. The guy tells that he wont come and set it right and that i can give police complaint. His mobile no is 7348936339
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Shantanu Natu (@nshantanu) reportedDear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio
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Dilipbaashha (@Dilipbaashha) reported@JioCare What are u lying,does ur system work for u are u working for system,what is the restriction & who made that restriction,for simple issue I have to Wait for 10 days,it's already 3 days passed
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Manoj Kumar (@manojkumarbe92) reported@JioCare Team, im frustrated to the core, i have paid my money so only using your network... otherwise I would have move to airtel where they will install within a day.. 3 days there is no update from your end and no installation happens
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hangman (@MohammadAnas07) reported@JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare Mr / Mrs Shirin Machine.. respond here with a permanent solution. You have been continuously having issues in giving services. If you want to prove you are a world best company, please into root cause analysis & resolve it for good! But you hv failed all along last one year!!
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Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
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P (@Parkashthakur0) reported@JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train
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Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported@JioCare My network problems not solved yet