Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, Sūrat, Chhindwāra, Cochin, Vapi, Guwahati, Vadodara, Ahmedabad, Pune, Rājkot, Jamnagar, Kāraikkudi, Patna, Mumbai, and Kota.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 1 hour ago |
|
Sūrat
|
Internet | 1 hour ago |
|
Chhindwāra
|
Total Blackout | 1 hour ago |
|
Cochin
|
Internet | 2 hours ago |
|
Vapi
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Nilamadhaba Sahu (@Nilsa180) reported@JioCare I have also tried to contact your senior team for the help neither they are answering my call nor they are transferring to senior supervisor. How so bad it is Jio is directly in a business with Goons. @sumankargupta please help me in this case Sir.
-
Neeshu Tyagi (@neeshutyagi1) reportedI feel completely looted and cheated by Jio's team. Order no. NO0001ES46HG. False promises were made during Jio AirFiber booking, then I was promised installation by yesterday. Nobody turned up, no technician contacted me. Fix this immediately today or refund my money. @JioCare
-
€M∆MUL (@EMAMULHASAN) reported@JioCare Hey @JioCare, I’ve been hearing only excuses while this small issue keeps getting dragged on. I believe this could have been resolved in a single day, but it’s been delayed unnecessarily. Please make some real progress instead of giving repeated excuses. #Jio #Disappointed
-
Bobby Mehta (@BobbyMehta90844) reported@JioCare "Today is the 4th day without internet. Please provide the exact email ID where I need to send the refund request once the issue is resolved. Also, please arrange the engineer visit immediately today."
-
Dharmik Bhingradiya (@mr_dharmik_1502) reported@JioCare It’s been 25 days since my Jio AirFiber stopped working. I’ve raised multiple complaints, but there’s still no proper response or solution. Please resolve this issue immediately. #JioAirFiber #PoorService @reliancejio
-
Harsh Chopra (@hvchopra) reported@JioCare 8 days now and no resolution in sight
-
Syed Shuja Andrabi (@Shujaandrabi4u) reported@JioCare @JioCare Stop this recharge spam! My plan is valid till 21 Aug, yet you keep sending false services stopped messages. Enough is enough. Fix your system.
-
AYUSH KHANDELWAL (@iamayushk) reported@JioCare It has been a week my fibre is not working Kindly help
-
naresh (@naresh8699) reported@JioCare There is a persistent issue with weak network connectivity—sometimes outdoors, but mostly indoors. This problem has been occurring for the past two weeks.
-
brata (@priybrat_jena) reported@JioCare The Jio representative in that area is providing very bad service. He ignores calls about updates. If you don't book Jio Fiber through the app and instead pay him directly, then he considers setting it up.
-
Vajja K Chaitanya (@vk_chaitanya) reported@JioCare No one has called and i dont think anyone has come to solve the issue. @JioCare
-
M@India (@Mahendr42897765) reported@JioCare @kaaushal_kumar My fibre is not working for last 3 days I have jio number in my phone sim There is no network How I can complaint
-
Indrajit Mukherjee (@indtwit) reported@JioCare SR00003BT0DF service request was raised on Jul 21st and today is Jul 25th. Who will compensate the loss of 4 days as advance payment for a year subscription already paid.
-
Jinit Sarda (@SardaJinit) reported@JioCare @JioCare still nobody has come to resolve the issue. It just shows appointment scheduled. I have been seeing this for the last five days, but nobody has come even once over the last five days. Why are you trying to frustrate us? Please cancel my subscription and refund my money.
-
Khanak N (@Khanak_N) reported@JioCare This is regarding order NO0001EIPIMA. Installation pending for last 2 weeks. I have been told by installation engineer team that Jio network coverage is poor in my area. So new connections are not provided. Please proceed with order cancellation and issue a refund.
-
imtiyaz khan (@imtiyazwow) reported@JioCare Absolute CORRUPTION by local team! Fiber down 3 days. Field tech visited yesterday & DEMANDED A BRIBE for ONT replacement. When refused, he falsely logged "Rescheduled on Customer Request"! SR: SR00003C181L Investigate this extortion & send a real engineer TODAY!
-
Sonal Sakaria (@SakariaSonal) reported@JioCare How can u say tht? It was damn dalyed for 10 long days
-
Shruti Agrawal (@agra58843) reported@JioCare Also, who is going to compensate me for the last 4–5 days of disruption? Because of your service issue, I had to do an extra mobile recharge just to continue my office work. Who is accountable for that extra expense? (2/4)
-
rocky (@sandy20108) reported@reliancejio @JioCare Very pathetic service worst company not provide 5G In the name of 5G give speed of 2G
-
Neeraj ❤ (@Derekk069) reported@JioCare Very disappointed with your service. No resolution even after 20+ days. This is unacceptable.
-
Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare Looks like your customer service follows only one policy: "Process, process and Process." Every reply says "a few more business days," but the refund never arrives. Promises are made repeatedly, while action is nowhere to be seen.Your Order No. I14782426500134.
-
$|-|®! |°@+€| (@_shri_patel_) reportedImprove your service jio I’m facing network issue since 2 week @reliancejio
-
Praveen Upadhyay (@BeingPraveenU) reported@JioCare It’s @JioCare problem, that you charged money without coverage, so better to proceed refund.
-
naresh (@naresh8699) reported@JioCare If problems are arising because too many users are accessing the internet simultaneously, is a single user expected to wait for others to reduce their usage before they can use it themselves?
-
imtiyaz khan (@imtiyazwow) reported@JioCare @jiocare @reliancejio SR - SR00003C181L Absolute malpractice by your field team! Fiber down for 3 days. Tickets are being repeatedly delayed with FALSE reasons. I NEVER requested any rescheduling. STop lying on backend logs to cover up SLA breaches and replace the ONT today.
-
Puneet Vyas (@cpuneetvyas) reported@JioCare Plz talk to engg and send them to my home before 2 PM to fix broken cable today Also add feature in your support call centre to talk to customer support staff . @JioCare
-
Ankit Harsh (@imankitharsh) reported@JioCare 7 days and no action. Only assurance but no action at all. Nothing has been done to fix this. a week has gone by and one is working to fix this.
-
Sabyasachi Ghosh (@sabya9382) reported@JioCare I request your team to visit my location and test the network on-site. If you make calls and use mobile data from here, you will experience the same issues that I have been reporting. The actual network performance at my location is far from satisfactory. I hope you will reassess
-
jainited.1008 (@jain_bhartiya) reported@JioCare There is no resolution in dm as well. My office time is going waste due to bad internet connection of jio fibre and the team is not working to resolve my issue. I just want that they terminate my connection and give my money back so that I can go with other company. @TRAI
-
Ritesh Salkar (@salkar_ritesh) reported@reliancejio @JioCare Look into it. I paid 3300 rs for nothing I think. This is the worst service even before starting the internet service.