Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Dimāpur, Mumbai, Kanpur, Jaipur, Bengaluru, Hyderabad, Patna, Kolkata, Bhopal, Kota, Cochin, Nagpur, Vijayawada, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 hour ago |
|
Dimāpur
|
Internet | 2 hours ago |
|
Mumbai
|
Total Blackout | 5 hours ago |
|
Kanpur
|
Wi-fi | 5 hours ago |
|
Jaipur
|
Wi-fi | 6 hours ago |
|
Jaipur
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Souvik (@souvik_majii) reportedWhat really happened with the Jio network?@reliancejio #jio #reliancejio #jio5g
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_Rohit_Kothiya_ (@KothiyaRohit) reported3 days of delays by Jio Fiber NO INTERNET. Visits rescheduled repeatedly, service put on hold without visiting, and executives not following scheduled times. One executive even suggested closing my connection. Poor service and no proper resolution yet.@JioCare
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Manoj Rao (@Manoj_Rao5) reported@JioCare @reliancejio If not, cancel my order and refund the amount. If this is your level of service before onboarding, what should I expect after I am on your network 😔
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Shivam (@shubhamraj107) reported@TechTurbanator @airtelindia @JioCare Na na na. Airtel Wi-Fi is good but god bless you if any problem occurs. Their customer care is the worst. Words can't be enough. Worse than anything you have ever experienced in life. Worse than anything I have been through.
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Rajesh Maddela (@rajeshmaddela) reported@JioCare I have been Jio fiber user for over 6 yes. I initiated relocation request on 25th n the uninstallation happened on 26th. No update on installation at new location. Why I try calling the customer care, they say my uninstallation was processed n it disconnects immediately.
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CA Anil Agrawal (@anilagrawalnav) reported@JioCare @JioFiber @JIOFIBER8 2/2 I have paid in all month as detailed below 17-12-25 Rs 824.82 - 21-12 to 20-01-26 21-01-26 Rs 824.82 - 21-01 to 20-02-26 20-02-26 Rs 824.82 - 21-02 to 20-03-26 23-03-26 Rs 824.82 - 21-03 to 20-04-26 22-04-26 Rs 824.82 - No service 24-04-26 Rs 1060.82 - 21-04 to 20-05-26
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Pawan Mohokar (@mohokar1) reported@JioCare please call back, I’m not able to get any help from 199 Is will DM number Worst coverage ever experienced, else I have to port immediately
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Pravesh Tripathi (@ptri821) reported@JioCare Hi Pawan, Thanks for the quick response! I have been raising the same issue multiple times via call and the ticket have been raised but no response have been provided to me as t all. The team didn't even bother to contact me before closing the service request.
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Atharva Mahashabde (@mahashabde_) reported@JioCare The technician called me this morning but hasn't shown up yet and isn't answering calls. Waiting 3 days for a WiFi disconnection fix is unacceptable. I'm definitely changing my service provider once the subscription ends.
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Mechanic Manickam (@MechanicManikam) reportedSR000036MH9Z Raised on 24 may, but still not rectified. Customer care executives not responding... Worst service.. everytime they scheduling engineer but no visited on time.and no update from them Worst service...@_MukeshAmbani @JioCare
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विरोधी (@8336eb36f2cf464) reported@JioCare Ur technician said network nhi aa rha hai fiber connection disconnect krwa do...iska kuch ni ho sakta
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Shankar Pandit (@shankarpandit23) reportedHi @JioCare I am experiencing very poor internet speeds and frequent call drops. It has become very difficult to use data services for last 2-3 week. Location: Aya Nagar, South Delhi Pincode: 110047
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Wafi (@Wafi_abbass) reported@JioCare @JioCare This is NOT a tracking issue. I have requested JioFiber DISCONNECTION since 24th. Repeated engineer no-shows and fake reschedules are happening. I am requesting immediate cancellation and account closure. Please escalate to a human agent.
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Avanish Kumar (@Avanish3218) reported@JioCare @reliancejio No network in Khagra, Naugachia area since last 15 days. Calls and internet both are badly affected. Local users are facing huge problems for work and communication. Kindly resolve this issue urgently and provide an update. #Jio #NetworkIssue #Naugachia
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Rajneesh Pathak (@rajneeshkp) reported@JioCare @jio_fiber @_MukeshAmbani I have recharged my old 01179697334 connection instead of +91 11-35874889 Pl help as I hv recharged for 6 months. Requesting you to map the recharge on new number- w-35874889 Expecting that management will give solution to their old customers.
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Soumendra Mohan Hota (@hotasoumendra) reported@JioCare Complained raised in the morning, was told that technician will visit around 1900-2000 hrs. Now being told that it is not yet confirmed. SR000036TVNT. @JioCare : can you be more attentive towards customer grievance?
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Nitinkumar dubey (@Nitinkumar_2607) reported@JioCare @reliancejio i have now last option "TO PORT ".Not Resolved my issue, ans it can't be resolved i think ,so i will switch to India's Fastest network @airtelindia
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mahipal singh (@mahipalsingh08) reported@jio_fiber I am facing problem daily with internet and I have recharged till August.. If I discontinued jio then will you refund for remaining amount?? @JioCare @reliancejio
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lazy_procrastinator (@lazy_proc) reported@TechTurbanator @airtelindia @JioCare Once airtel disappoints you, and it will, DO NOT switch to ACT. Airtel is the least worst option out there. They will at least listen to your complaints.
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Pravesh Tripathi (@ptri821) reported@JioCare Deeply frustrated with the lack of resolution on my JioFiber connection issue. Standard customer care keeps closing tickets without actually fixing the problem. Please reach out via DM immediately so I can share my account details for high-level escalation.
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Aryan Gupta (@SavageAryan007) reported@TechTurbanator @airtelindia @JioCare I'm starting to believe Jio just has the blind fanbase who keep defending them everytime and that Airtel is still the better quality network.
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Bhavin Makwana (@imMakwanaa) reported@JioCare Facing internet speed issues for the last 48 hours. I already registered a complaint with support, but no one has visited yet to resolve the problem. At this point, I’ve decided to discontinue and switch to Airtel. Please arrange to remove your router and set-top box.
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Sarfaraz Daredia (@SarfarazDaredi2) reported@JioCare Since from past 6 days me and other people who are using jio service in my apartment calling customer service so getting same reply no engineer available rescheduling your visit and I went upside and checked personally so found rsdm box needs to be replaced from where connection
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Mohammad Anas (@MohammadAnas07) reported@JioCare okay let's see it will help me or not.
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Lambodar (@LembuSir) reported@JioCare I have complaint on dt 12.05.2026 to till date no any progress on my register complaint. Already I have given you complaint no with screenshot...and day to day update screenshot of internet speed...last 3 days- Shradha
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Reliance Digital (@RelianceDigital) reported@anshu_sing73064 @reliancejio Hi there, We've received an update from our team and kindly log the complaint directly with the brand using your registered contact number for further resolution, as we are not authorized for the brand. - Mahek
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Proton 🐦 (@proton_101) reported@JioCare I guess now we need to pay in Bitcoins to make calls cause despite making a recharge can't make a damn call
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pintu_sarkar (@pintu_sarkar786) reported@JioCare I called @JioCare to resolve an issue, and right after that, someone activated a 'Call Bomber' on my number! Never expected such a pathetic and harassing experience from your customer support. How did Jio's service degrade to this level? Investigate and resolve this immediately!
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Pravesh Tripathi (@ptri821) reported@JioCare My JioFiber ticket for "JF STB SERIAL MISMATCH" (Request ID: SR000036G8JN) has been stuck open since May 18, 2026. It is now 5 days past the expected resolution time with zero updates. Please escalate this backend mismatch issue immediately!
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🇮🇳 🇮🇳 خان صاحب 🇮🇳 🇮🇳 (@niks_nr) reportedBooked a matching number via my @JioCare app and after self ekyc they issued a another number.... Hell what's wrong with you, help i need my money back.... Or allot me same number which I booked, @reliancejio