Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 07/10/2025 00:35

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chennai, Nagpur, Delhi, Guwahati, Mumbai, Kolkata, Bengaluru, Ahmedabad, Pune, Jaipur, Hyderabad, Thiruvananthapuram, Thāne, Cochin and Jamnagar.

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City Problem Type Report Time
IndiaChennai Internet
IndiaNagpur Internet
IndiaDelhi Internet
IndiaGuwahati Wi-fi
IndiaMumbai Wi-fi
IndiaKolkata Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajivjpr1 rajeev (@rajivjpr1) reported

    @reliancejio Jio's network is so slow since last 2 months. I go to the terrace of my house 10 times a day and then the network comes. Such a bad service.@Airtel_Presence @bsnl_care

  • Mohitsh49539750 मोहित शाह (@Mohitsh49539750) reported

    @airtelindia @reliancejio i am currently using @ViCustomerCare vodafone poatpaid. I want to do lorting on immediate basis. Kindly connect and send me Best plan will Process today itself. Vodafone guys dont deserve loyal customer like me.

  • rotikadihari4 Hari krishna Royal (@rotikadihari4) reported

    @reliancejio We have a mobile tower nearby 6km , but the signals are not coming because my village is on the top hill , the tower is the lower village , we have not any signal either jio bsnl airtel , if u arrange this one there is tourist place also available Gandikota , please look into my

  • VindhyaMP19 krishnadev0225 (@VindhyaMP19) reported

    @JioCare Don’t call it Jio 5G. If the speed is worse than 3G and reliability worse than BSNL, just call it Jio “No G” — because there’s no network, no support, no shame. @JioCare @TRAI how long do we suffer for your profits?

  • karayil9346 alka karayil⁷ (@karayil9346) reported

    @JioCare Absolutely horrified by the level of your customer service, your service, I don’t know what business you’re running. It’s absolute **** show really disappointed. Did not expect this from Jio at least.time to go back to Tata Sky.

  • mchandanthakur Chandan Thakur (@mchandanthakur) reported

    Even after jio giving the best service and offer I was a loyal postpaid customer of @ViCustomerCare from long time but after experiencing bad service from Goregaon West Vodafone Gallery I am switching now to @reliancejio #worstserviceofvodafone #vodafonegoregaon #vigoregaon

  • Mohan_Rngnathan Mohan Ranganathan (@Mohan_Rngnathan) reported

    @Polytikles @reliancejio @JioCare I switched to BSNL Fibrenet more than a year back and I am very happy. with their service.

  • anand_ttr Sriram (@anand_ttr) reported

    @TusharVilankar @JioCare @reliancejio Let me tell you... In many ways, #BSNL is far better in many ways (even though they have some issues) than these pvt frauds... both Jio & Airtel. Atleast they, genuinely listen to customers if you know who to teach,how to reach.

  • shabby_82 Shabbeer Syed (@shabby_82) reported

    @Polytikles @reliancejio @JioCare Will Adani come up with any new network?? Because they killed BSNL for Jio, now killing Jio for Adani is not wrong.

  • ParthPatel5 Parth Patel (Modi Ka Parivar) (@ParthPatel5) reported

    @reliancejio @JioCare down in Dhrol and Whole Gujarat Tweeting from @ViCustomerCare

  • dharmarajanjsr S Dharmarajan (@dharmarajanjsr) reported

    @JioCare I give up, obviously you don’t need additional subscribers or I am not a part of your target customer profile. Hence no solution yet Good for Tata Sky and BSNL, it’s business as usual for them

  • HIMANSHU200694 HIMANSHU PANCHAL (@HIMANSHU200694) reported

    @ViCustomerCare @JioCare Very useless VI network. #fraud #cheating

  • Anandpandita1 Anand pandit(S.E.O). Special Executive Officer (@Anandpandita1) reported

    Humble Request Dear @reliancejio @Airtel_Presence @ViCustomerCare Please provide 5G network coverage in our village Bhawapur, Bikapur, Ayodhya – 224204 (U.P.).Many students, professionals & businesses here struggle due to poor connectivity.Your support can bring digital progres

  • Antinational18 Antinational (@Antinational18) reported

    @dbabuadvocate @reliancejio Interesting thing is he uses BSNL infrastructure and doesn’t pay them rent. No investment and barely running cost still a **** service. Use Netplus

  • HIMANSHU200694 HIMANSHU PANCHAL (@HIMANSHU200694) reported

    @ViCustomerCare VI is a fraud network provider Never buy VI Go for JIO @JioCare

  • DilkhushPande10 Dilkhush Pandey (@DilkhushPande10) reported

    Your executive made a fake promise of 60GB data + July bill waiver to cancel my port to Jio. I trusted & canceled port. Got nothing. Please respond. Please kindly look into & take necessary action @ViCustomerCare @JioCare @VodafoneGroup

  • sumitjindal07 Sumit (@sumitjindal07) reported

    I am going to setup @airtelindia or @ACTFibernet wifi and going to disconnect @JioCare fiber for sure. Very bad customer service when needed.

  • Jagga_21 Inspire (@Jagga_21) reported

    Anyone planning to use #JioAirFiber or #JioFiber don't use it and use better networks like airtel or bsnl. The support services are worst with @JioCare they don't priorities the issue instead they think of excuses to delay. #SayNoToJio

  • nallurimeher Venkatesh N M (@nallurimeher) reported

    @JioCare SCAM ALERT! I recently ported my SIM from BSNL Prepaid to Jio Postpaid. During the free home delivery of the SIM, he said that I need to pay Rs. 349 which will be adjusted in the next month's postpaid bill. But it was not adjusted. He's not picking the call. Please help!

  • Sabit14508Ali Sabit Ali (@Sabit14508Ali) reported

    @ViCustomerCare My number 9670900280 15 year Old but your network problem if chenz Me port for @reliancejio

  • SamriddhiFinPro Savings, Investments, Etc (@SamriddhiFinPro) reported

    Btw.. why does @JioCare doesn't work in Mumbai's #AquaLine , while @ViCustomerCare works perfectly ??

  • isanjay7 Sanjay (@isanjay7) reported

    @reliancejio @JioCare just today I ported into jio from vi and my god this is the shiitiest network i have ever faced, just pure dog ****, can't even open a stupid link ,do one thing put that whole tower in your deepest hole, even bsnl offers better network than your ****** jio

  • Bigbossrepswal Suresh choudhary (@Bigbossrepswal) reported

    @JioCare 30 min sa recharge Pending m h oder id 25518128407 please clear my recharge its emergency @Paytmcare

  • TheBlogOS The Blog OS (@TheBlogOS) reported

    @ViCustomerCare What a Bad coverage I have VI sim for last 3 year Now I didn't recharge it Bcz I can't use Data Now I want to port my sim in @reliancejio or maybe @airtelindia

  • kishan9423 K B singh (@kishan9423) reported

    @JioCare Done everything but no resolution.geting acess from BSNL and Airtel

  • Vishal__6 Vishal (@Vishal__6) reported

    @reliancejio @JioCare Hi, I'm using pixel 6a device and it does supports VoLTE but why there's no option showing in my jio network settings? While my secondary BSNL sim card supports VoLTE properly without an issue.

  • adithyachan Madras Maverick (@adithyachan) reported

    @JioCare 2/3- What are your service metrics or SLA with customers? How can Jio be so reckless with customer service? You are giving reasons for disconnecting & shifting towards @airtelindia @ACTFibernet or anyone competing with you!

  • Joginda38431097 Jogindar (@Joginda38431097) reported

    @Sidjadhav61 @JioCare @reliancejio Try again bsnl service improved

  • Sidjadhav61 Siddhesh (@Sidjadhav61) reported

    @Joginda38431097 @JioCare @reliancejio Sir, I'm porting my BSNL 4g sim to jio after 7-8 years of use.. 🥲 In the middle of industrial area bsnl has no network..

  • SinghB61570 Devendra singh bhati (@SinghB61570) reported

    @JioCare @JioCare from last one week this Is only I am listening then technician is saying that I will not come whom to blame is a mental harrasment , to get great service it picked jio Instead of bsnl , now who will compensate my loss ,