Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 31: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Mumbai, Chhindwāra, Bhubaneshwar, Wānkāner, Bhopal, Raurkela, Budaun, Jabalpur, Patna, Ahmedabad, Chennai, Bengaluru, Aurangabad, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 19 minutes ago |
|
Mumbai
|
Wi-fi | 32 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Total Blackout | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Pune
|
Phone | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jovin Josepaul k (@k_josepaul) reported@JioCare your support system is pathetic and useless, all of the associates hangup on the face
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Er. Bhabani Shankar Das🛡 (@Bhabani10139145) reported@JioCare The Jio network was not available from last night. Location Rugudhi, Keonjhar Pin-758035
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Gaurav Pathak (@pathakgaurav97) reported@JioCare @reliancejio My number was abruptly deactivated. Your AI bot is completely useless and stuck in a loop. I need a REAL human to fix this immediately. Details in DM. #JioCare #RelianceJio @jio
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Bhaskar Chandra (@bhaskar_chandra) reported@reliancejio @JioCare Dear Customer, With reference to Service Request number SR000036Z6S1 for your JioFixedVoice Number connection having JioFixedVoice No ××we have scheduled an appointment with a Jio service engineer at your premises on 31-May-2026 between 09:00:00 - 10:00:00.
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nick (@Nick_N_Shah) reported@JioCare you are most unprofessional and 0% resolution provider dur to your lack of knowledge my refund is stuck I need this to be resolved ASAP. In these day of #digitalpayment you are living in 80s to pay refund? Dm me
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Shivaprasad (@Shivgkk) reported@JioCare @TRAI do these service providers hav any intent ? Since 4days I’m following up no proper customer response nor their engineer receives call. Nd now Dey saying no refund on such pathetic service. Who wil compensate for these 4 days and I still hv a month of subscription’NO REFUND’
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BS (@Jasusuthar123) reported@JioCare My ATM withdrawal limit is 50k but cannot withdraw over 15k. What is issue??
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Ankit S (@nkitsarda) reported@JioCare @reliancejio @JioCare Day 12 of a simple JioFiber relocation. Today via DM, your team confirmed a technician visit at 4:30 PM. No technician arrived. No call. No update. Another promise broken. Is this Jio’s idea of customer service? #pathetic
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Rishabh Kumar Nigam (@rishabhkumarni3) reportedHey @JioCare @reliancejio, Hey @JioCare, done with your faulty device & poor service. Installed on May 15, and now OTT & Set-Top Box haven't worked for 4 days. Please collect your setup and refund my money ASAP!
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Amit Vishwakarma (@amitvis04418564) reported@JioCare @JioCare I have already rescheduled multiple times, but no technician has visited. It's been 10+ days since I reported the issue. Your team keeps rescheduling, putting the case on hold, and closing requests without resolving the problem. (1/2)
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Ankit S (@nkitsarda) reported@JioCare What do i make of this apology? When your service centre is not able to provide simple relocation connection? Are you apologising because this pathetic #customerexperience & #harassment will keep going on? Share timeline confirmation and RCA @reliancejio @jio_fiber horrible
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KoushalJ (@iamkoushal_j) reported@JioCare @MoitOfficial @_MukeshAmbani why DM.? Check my service request in details and share over here, I already raised multiple requests with Jio but none of sorted till date.
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Savanur (@savanur_) reported@JioCare from 15 day the the internet speed of 4g and 5g is too low,i request you to improve it as soon as possible, other wise we all the street members port it to another network, Location : Khadarbaag street Savanur District haveri My latitude 14.978535 My longitude 75.339946
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Anil (@naa_Opinion) reportedExperiencing frequent @reliancejio network outages every 2-3 days in my village. Why is a permanent fix so difficult when @airtelindia provides uninterrupted service here? We logged 100s of complaints last month alone! Location : Perurupadu, A.P(pincode: 522657).
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Ritesh Patel (@ritesh81057) reported@JioCare Dear Customer, Our representative Rajesh S (Mob- 7019023828) will contact you for an appointment. Please share OTP 424431 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. No one is picking the call
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anshul bansal (@anshul2027) reported@JioCare Shared on DM...I have emailed as well with all screenshots...let's see how long I need to wait more for resolution
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Sandeep parbat (@SandeepParbat1) reported@JioCare @reliancejio My number (ending 5104) has been deactivated again due to non-recharge. I previously paid extra charges to restore the same number. Despite repeated complaints, network coverage in my village remains poor, so I recharge only when traveling to areas with
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SUBHOJIT KOLEY (@SUBHOJITKOLEY) reported@JioCare Till date no technician had called my alternative number and visited my home not even for a single time.... But update the status that customer not available at home
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Doga (@doga_101) reported@jio_fiber Hey @JioCare, my service took 68 hours to resume after constant escalations. Don't let your internal database falsely log this as "resolved on time" again. Check the MyJio app records, look at the recurring failures over the last 3 months, and adjust my billing for the lost time
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विकाश (@ChaiSuttaaaa) reported@JioCare Hi @JioCare, I do not wish to continue with your service due to this poor experience. Please proceed with cancelling my installation request and initiate a refund of the amount paid. Kindly confirm the cancellation and refund process at the earliest.
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Jyotiranjan Panda (@CivilenggJyoti) reportedLocation- Sarangada, Odisha-762106 @JioCare @reliancejio Dear Jio team, Repeated network outages occur within 1 hour of power cuts. The local office confirms the company isn't supplying diesel for the tower generator.
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Yogesh Barania (@YogeshBarania) reported@JioCare Even when trying to call customer care within 5 mins call got disconnected
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ASundar (@AnithaSundar) reported@JioCare @reliancejio @JioCare its 2 PM now and your service engineer has not bothered to call. Please tell me where should i escalate this? Also please initiate the refund of INR1200. And kindly proceed with permanent disconnection. I cant be fighting for an internet connection. Pathetic
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Namit Bhatia 🇮🇳 (@namit_bhatia) reported@JioCare I called the technician through the Myjio app and he told me to wait till tomorrow. What is the point of rescheduling if my issue isn't going to be resolved on the time mentioned ? And it has been more than 24 hours since I raised the service request.
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare This is the stereo type reply received. No one can directly talk with customer care sent DM getting the same reply but problem not solved, requested engineer visit no response, poor service.
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Shikhar Verma (@shikhar2907) reported@JioCare How can you boost your data on the JioCare app when it leads you to a something went wrong page and customer care does not connect because it apparently shows data exhausted when it was 50% left yesterday? Please give me a fix asap.
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Er. Bhabani Shankar Das🛡 (@Bhabani10139145) reported@JioCare Every time the same fiber cut issue....
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Shahebaz Khan (@iamsbzk) reported@JioCare Raised a relocation request after recharge, but now being told service is unavailable. Also faced rude behaviour from support and my call was disconnected. Requesting cancellation and refund/adjustment of recharge amount. Kindly assist urgently #JioFiber #CustomerSupport
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Jyotirmay (@Jyotirm65648911) reported@JioCare Order number NO0001DRC1BS the guy who came for receiving the money was Sujoy Das not picking up calls now, was told that installation will be done today between 13:00 to 15:00 pm but it's 15:18 pm and no installation engineer nothing has been booked customer care service worst
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Amit Vishwakarma (@amitvis04418564) reported@JioCare How many more days am I expected to wait patiently while my work continues to suffer? At this point, should I close this connection and move to another provider who can offer reliable service? Please provide a final resolution immediately.