Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jalandhar, Chhindwāra, New Delhi, Kolkata, Bengaluru, Ahmedabad, Nagpur, Pune, Shiliguri, Agra, Alīgarh, Agartala, Dimāpur, Mumbai, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Jalandhar
|
Internet | 52 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Bengaluru
|
Total Blackout | 4 hours ago |
|
New Delhi
|
Wi-fi | 9 hours ago |
|
Ahmedabad
|
Phone | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raggi राष्ट्रवादी (@raggitomar15) reported@JioCare I had very b@d experience with #Jiofiber. Once you get some Service interruption you'll be bhagwan bharose for many days. Feel lucky if you get it rectified in 3-4 days. Nobody listens at @JioCare from top to bottom. This is in Delhi where every service is delivered in 5 min.
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare @TRAI fade up of your copy paste repeated same messages. You don't have solution. Just passing the time. Pathetic service
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अंकेश 🚩 (@ankesh7006) reportedHello @reliancejio It’s been many days and my Jio WiFi connection is still not installed. Order No: NO0001D97NZC. Every time I get only excuses and no actual resolution. This delay is causing serious inconvenience. Kindly install the connection immediately or provide a clear upd
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sukhminderkalsi (@sukhminderkals1) reported@JioCare It is now 5 days gone without wifi. How much time you will need to fix the problem. You all are lazy because you get a salary just for typing on twitter and don't realise the actual problem of the customer.
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sharad (@sharadkcgupta) reported@JioCare jio home fiber connection is not working since morning, please tell me what to do?
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ajaycatt (@ajaycatt07) reported@JioCare Iam nt geting any proper resolution or update. If the issue is nt resolved today itself i'll be forced to disconnect the main wire from the pole & then your entire technician team will have to come to the locationbKindly treat this as urgent & resolve the issue immediately (2/2)
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Jac krish (@jacsree) reportedVery worst service by jio air fiber. i have been requesting for outdoor unit place change for the past one week.Raising multiple tickets in customer care..still not resolved and engineer not visiting my home and tickets getting resolved..@reliancejio @JioCare
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sourav_b (@souravb1587) reported@JioCare @TRAI @JioCare This is straight-up THEFT. You deducted money no service provided, your customer care is an absolute joke, and your ‘support’ team has done NOTHING but waste my time. I’ve never experienced such pathetic, shameless service in my life. I am not even getting my money.
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Shadowclone0207 (@being_sarbajit) reported@Airtel_Presence Hi @JioCare @reliancejio Could you please help me install jio connection? I have raised a request for the same already. Please fast track if possible.
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SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported@JioCare TKS JIO has let down a CUSTOMER with a genuine issue on JIO APP! I spoke with Mr Pavan as explained to him this is NOT a case of WRONG Recharge made by me! I used JIO APP on 8792069750 to recharge for 8217554658. Realised recharge was done WRONGLY for 8792079750 after seeing SMS
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Shubham - Local SEO (@Shubhamkhatwani) reported@JioCare What kind of Patetic & Unreiable service are you running? My wifi is down since yesterday and even after raising complaint nobody has visited in 48hrs and there is no way to speak to your support. @reliancejio Request ID: SR00002L1N40 Jiofi number: +91-2943587929
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Mohammed tajuddin (@mdtajuddinn) reported@JioCare Resolve at the earliest otherwise refund my money..will switch to other service providers
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Mytripslog (@mytripslog) reported@JioCare So you are saying from the last one month you guys are working on my ticket and still not able to provide a solution. I will make sure no one from my known get the JIO connection #jio #fraud #jiofiber
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vasudev (@vasudevax2) reported@JioCare @reliancejio this is 5th time in 6 months. my internet is not working. i called customer care. says all good at my area /locality. even it is showing signal my lapotp.. showing available wifi.. 914035735353 can you pls check on priority..
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Ankur Sinha (@ankursinha2608) reported@JioCare Your guy is calling me before coming here but he doesn't know what the problem is . If he doesn't know the issue then now again I will explain him the whole scenario and then he will check and say there is no issue . What's the point then .
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Pankaj Panwar (@PankajPanwarN) reported@reliancejio @RCBTweets Haha what a Joke Newly took connection, not working and then even after several complaints no response from Jio
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Prakash Pandey (@lawfulview) reportedThe customer care experience at @JioCare has become very bad. Request ID: SR00002KZJ3O No technician visited home for 3 days, yet the status was falsely updated as “Customer not available at home.” Everyone was present at home the entire time, and no call was received.
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Ajai Mangalore (@Ajai_Sengol) reported@JioCare U giv quick public replies to show that you care abt custmrs...in pvt messages you manipulate and fool pple. Tht is why its useless to raise any issues with you... anyway go ahead and build more Vantaras and Antilias wid the money looted frm custmrs. @reliancejio @RIL_Updates
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saurav kundu (@sauravkundu7) reportedHey @JioCare @reliancejio, I want to report harassment by one of your representatives. I received a call where the person was extremely rude and threatened to de activate my SIM card just because I haven't recharged yet. This is unacceptable behavior. I have the call recording
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Agent of Chaos (@agentofchaos777) reported@JioCare You guys are such pathetic liars. Nobody has visited. You just keep fake visit logs to yourselves and better resolve the issue once and for all.
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Juber Alam (@alajuber118) reported@JioCare Please stop sending copy-paste messages and do real work to help customers instead of making them fools. Almost 2 days without internet and still no proper resolution. This level of service is completely unacceptable. @jagograhakjago #jioscam #jiofraud
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Srikanta Kumar Das (@DasSrikanta) reported@reliancejio in the heart of the city, your service is so poor! It is happening since so many months. Is any agency there to assess the performance of it. Am I getting value of my hard earned money. U lured me at first love with u at 300 something, now u r
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Himanshu Deol (@hd22_05) reported@JioCare yiu guys are just pathetic, I am not able to contact you guys because Your guys are connecting me to any agent my internet is not working atleast try to solve that issue
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JioCare (@JioCare) reported@I_m__skmishra @reliancejio Hey, we are here to help. Please DM us Jio number, alternate contact number, date and time when you faced this issue (in last 48 hours), website/app name with which you are having trouble and complete address (State, city, landmark, Area PIN code, building/House No, etc) (1/2)
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Sidharth Selare (@sid_selare) reported@reliancejio Hello Team, I am extrmly disappointed with the Jio netwrk service on my num=7972546421 in Nagpur, Maharashtra. For the past several months, the network quality has become worse day by day This level of service is completely unacceptable from a company like jio
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Siddhanth Nandan Saaho (OG) (@satya_10_45) reported@JioCare since 4 month and since 1 month also dm explained what issue I am facing joinjio related again team asking.sometime repeat 🔁 same message since 4 month technical support assistant visit 3 time he said he is not understanding issue 4 months waste my time in dm
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shivam gupta (@che_hbti) reported@JioCare is there any way to communicate to jio customer care for fastening up any pending issue/process ?
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Vijay Singh (@VijaySingh26094) reported@reliancejio You are talking about WiFi but i did complain abount network issue in my area but i didn't get any response by your technical team no visit in my location where i am facing network issue.
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Neetu Verma (@Neetu26Verma) reported@JioCare But I don’t want any action now. Please help me raise a request to disconnect my JioFiber connection @JioCare I am not able to do it from my jio app.
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Kavya Gurjar (@Kavya_Gurjar1) reportedI will switch to airtel bcoz Jio is so irritating network now days. @reliancejio