Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Chennai, Bengaluru, Chhindwāra, Sāgar, Jamshedpur, Nagpur, Aurangabad, Jabalpur, Kolkata, Āsansol, Satna, Ahmedabad, Delhi, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 5 minutes ago |
|
Chennai
|
Internet | 30 minutes ago |
|
Bengaluru
|
Total Blackout | 52 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Chennai
|
Wi-fi | 3 hours ago |
|
Chhindwāra
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Umang Shah (@cryptoumang) reported@JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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shubham mishra (@iamshubham1994) reported@JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Karthik (@John_Karthik) reported@JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Sushant Sharma (@iamSushantkmr) reported@Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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Sachin Roy (@roy_sachin773) reported@JioCare What about the previous work order issues on the same matter.
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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prasanth kallath (@PKallath91) reported@JioCare Porting from Vi to Jio is the worst decision I’ve made this year. In South Bengaluru, call quality is terrible and mobile data barely works at my home or office. Completely dependent on Wi-Fi now. Can’t wait to port back to Vi after 90 days.
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CA Himanshu khaturia (@mkhaturia5) reported@jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights
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Sandeep Mahato (@sanjsr812) reported@JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio
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Talgat Hussain (@HussainTalgat) reported@JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Ramanuj Bhattacharya (@ramanuj06) reported@JioCare Any updates? Till the resolution is reached, please put my subscription on hold as I am unable to use it.