Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, New Delhi, Patna, Hyderabad, Delhi, Mumbai, Jabalpur, Chennai, Indore, Bengaluru, Shiliguri, Kolkata, Shillong, Varanasi, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Wi-fi | 11 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Patna
|
Phone | 2 hours ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Patna
|
Internet | 3 hours ago |
|
Delhi
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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gksailesh (@gksailesh2) reported@rutu609 @JioCare @JioCare JioFiber has been one of the worst Wi-Fi services I’ve ever used. Constant problems and a terrible customer experience. I would never recommend JioFiber to anyone. I’m counting down the days until I can finally switch to Airtel Fiber in 30 days. Completely disappointed.
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abhishek balaganur (@balaganurabhi) reported@rutu609 @JioCare I have came back to airtel after 9 years of Jio just because of their network coverage @JioCare
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Aniket Jadhav (@aniketjadhav171) reported@JioCare This is not an issue with my Jio number alone. The entire village of Wangi No. 3, Taluka Karmala, District Solapur, Maharashtra - 413202 has been facing very poor Jio network and internet connectivity for the last 10-15 days.
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{ नाम : 'सौरभ 🌱' } (@bhojpuriyavegan) reported@JioCare Facing wifi connectivity issue. Raised request for technician visit. Today's visit has been cancelled. Please help to resolve my issue. ASAP @reliancejio
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Saurabh Kuntal (@Choudhary_kuntl) reported@JioCare @reliancejio Installed Jio AirFiber 20 days ago. For the last 5 days I'm getting less than 1 Mbps on a 100 Mbps plan. Customer support is unreachable, and the only response I get is "congestion issue" with no ETA. Please resolve this urgently. #JioAirFiber
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ΛBHΛY ♤ (@abhayjeetsehdev) reported@JioCare Don’t fool the customers with such spammy messages, tell me the ETA? And the compensation for this delay in providing the resolution. #jiofiberfraud #jiofraud @JioCare
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cashier babu (@bankmajdur) reported@rutu609 @JioCare At present time JIO is wrost network
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Rakesh | (రాకేష్ ) (@Rakesh143341) reported@rutu609 @JioCare Good evening. That’s sad to hear. I think you should contact Jio customer care service. In our village, we are not facing any network issues.
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Nagaraju N (@nagarajnaagu039) reported@JioCare Nothing has been changed... The problem is still persisting.. Can't Jio at least arrange a technician visit? Worst experience,I'm fed up with Jio... I'm just waiting for my plan to end and I'll switch to ACT or Airtel in the future... @JioCare
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Rish∆V (@_riishav) reported@JioCare I have DM'ed the details. Request to help fixing it asap
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Abhimanyu (@Frozen_pratik) reported@rutu609 @JioCare Jio network is cheap
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Jainam ***** (@JainamMutha) reported@JioCare Intermittent implies it comes and goes, but my internet has been consistently terrible for nearly a month. When exactly is as quickly as possible, because a month of poor service isn't a temporary glitch, it's a permanent issue.
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @JioCare The issue has now been resolved after replacement of the faulty Set-Top Box. Thank you. 1/2
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Nilesh Savaliya (@NileshSavaliya7) reported@rutu609 @JioCare Facing network, internet speed issue in my area, they are not fixing it since years.
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Hemant Kanade (@HemantKanade10) reportedMy JioAirFiber service has been down for over a week. Despite multiple complaints, my request (SR000038BV13) wasn't resolved by 16th June. Even after a follow-up call & 24hr assurance, nothing has been done. @JioCare @reliancejio
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RUTU (@rutu609) reported@MaheshPawaar @JioCare it slow!! I rise issue they fixed it two days network was good .... and again same issue started
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Abhishek Kumar (@lannisterabhi) reportedI hvnt heard from any1 of your representatives. I think I sud muv to other service providers. Hv had it enough. This is the condition of the largest service provider. They delete your tweet. I want my relocation cost back in my account. #faltu #bakwas @JioCare @reliancejio
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MAYUR DHOLAKIYA (@MKDholakiya) reportedThis is affecting our business operations. If customer issues are ignored after installation, how can customers trust the service? Request immediate intervention and resolution. #JioFiber #CustomerService #JioCare
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Dhanesh Gupta (@DhaneshGupta9) reported@JioCare internet connection on mobile and also home fiber both not responding, worst network issue
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nikhilsharma.08 (@nikhilsharma_08) reported@JioCare what is the update on my SR - SR000037CIE3 its been 15 day since u generated this request u guys dont take anything seriously i will file a complaint at Cpgram I want my refund asap!!
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Kapil Dhingra (@kapildhingrasi1) reported@JioCare Help me out with connection cancellation process
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V..... (@_Jana_Nayagan_) reported@reliancejio @JioCare Enough of your pathetic service. Stop giving useless replies. Tell me the exact current status of my AirFiber right now. No more delays or excuses. #JioAirFiber
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Kharra_Sahab (@KharraOpinion) reported4 months of internet issues and still no resolution. Whenever I ask for a complaint number, I'm told it's due to the '5G testing phase' and no complaint can be registered. Tired of the excuses. Porting out. @JioCare #Jio #PortOut
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Kuldeep Singh Chandrawat (@cooldeep18_) reported@rutu609 @JioCare If you are a student and have wifi at your home or library or office, you would prefer unstable jio network just because of its gemini pro
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Kharra_Sahab (@KharraOpinion) reportedI am also porting my number from Jio. I've been facing the same network/internet issue for the last 4 months, and despite multiple complaints, there has been no resolution. Enough is enough. Time to switch. @JioCare #Jio @airtelindia
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ASHOK (@ASHOBA) reported@JioCare Continuous network issues with Jio AirFiber. Multiple complaints raised, but no effective resolution yet. Please stop the generic responses and share the process to disconnect/close my connection. Extremely disappointed with the service. #JioAirFiber #pathetic
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R (@SawdekarRoshan) reported@JioCare worst network consistently facing slow data speed at my home even its showing 5g network
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Shankar.N.Parangi (@shankarappu92) reported@rutu609 @JioCare @JioCare Network slows down two days before recharge validity, calls don't go till 12 midnight on the last day of the plan, they get disconnected earlier. All the best to Jio which is losing customers.
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Wilson Tony (@WilsonT54466737) reported@JioCare a technician hasn't been assigned yet unable to contact customer care either resolve the issue or cancel my subscription
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Santosh Kumar Panda (@santoshbibhaash) reported@JioCare @DoT_India This is my 2nd request in a week, you guys keep on changing your schedule without any valid reason just by sending one email, yesterday ccs said first half on priority it will bechecked and it's 24th hr, @DoT_India please help no value to the customer and every month even