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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 66% Internet (66%)
  • 15% Wi-fi (15%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Pune, Chhindwāra, Vadodara, Mumbai, Guwahati, Lucknow, Kolkata, Indore, Ahmedabad, Mumbai Suburban, Pānīpat, Bhopal, Nashik, and Dhāriwāl.

CityProblem TypeReport Time
Delhi Internet 3 minutes ago
Pune Internet 1 hour ago
Chhindwāra Internet 1 hour ago
Pune Internet 2 hours ago
Vadodara Internet 3 hours ago
Mumbai Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vinay_Pawar25
    Vinay Pawar 🌟 (@Vinay_Pawar25) reported

    Such a pathetic service from the start. I wanted to get Jioair fiber service, I logged the request yesterday, no one contacted me till now , basically no worried about new customer. It's been more than a day, nothing from Jio. This scares me more now @JioCare

  • Gulshan66215134
    Gulshan Sahani (@Gulshan66215134) reported

    Dear @JioCare Residents of Bakhira Sant Kabir Nagar (Uttar Pradesh) have been facing a complete internet outage since 11:00 AM today. Mobile data is extremely not working at all. Kindly look into the issue and restore the service as soon as possible. #Jio #NetworkIssue

  • ydvpriyanshu_
    Priyanshu Yadav (@ydvpriyanshu_) reported

    Hey @JioCare, my Jio internet has not been working for a while. I'm unable to browse or use any online services. Please look into this issue and resolve it as soon as possible.

  • hemant1782
    Hemant Agrawal (@hemant1782) reported

    @JioCare I am using Jio Number, facing network problem in both my office and residence, so many times I raised a complaint regarding network issue, but no response from Jio. @TRAI

  • avenger8474
    Brother Andreas (@avenger8474) reported

    Customer care seems to have misguided me, they said if I recharge international roaming plan ,I don't need to recharge domestic plan. But now jio app says "Please recharge before number gets disconnected??? @reliancejio

  • KunalTimbadia10
    Kunal Timbadia (@KunalTimbadia10) reported

    @JioCare really bad service from jiocare guys please be careful

  • OmTechz
    Om Techz (@OmTechz) reported

    @JioCare You charge extra for 5G, yet the coverage is only 4G; on top of paying premium charges, the network quality is terrible.

  • mrnanda24
    Mr Nanda (@mrnanda24) reported

    @JioCare Exact issue is no fiber coverage in my house

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare The internet is too slow in all the device

  • NikitaSinghSays
    Nikita Singh (@NikitaSinghSays) reported

    @JioCare @JioCare it’s been 5 days since my service request were registered. Still i have not received any help. It’s been 3 days since I complained here on X, still I was not received any help.

  • AniketRak
    Rak Aniket🇮🇳 (@AniketRak) reported

    @reliancejio @JioCare your service is too bad at Sharjapura. Azimpremji University, Benglore. From last 15 days I am facing network issue. LTE+ is what I am getting instead of 5G. All students came from all states and seniors told us to port sims in others.

  • maheshna2012
    mahesh (@maheshna2012) reported

    Jio wifi router not working in horamavu Bangalore, any number of calls no support, should we migrate to different broad band 9845141281 @reliancejio

  • prasuk75
    Pra_dukh (@prasuk75) reported

    @JioCare Hi @JioCare can you please share the request id or sr number? I am sure if you are working on the issue, there should be a request number. If not, you guys are just stalling me.

  • jawanpuria_anki
    Ankit Jawanpuria (@jawanpuria_anki) reported

    @JioCare facing data/slow internet issue since 18.07. 26, Saturday, at my location. Complaining daily via Jio app & get a call. Getting timeline for resolution in hours daily but the problem is not getting resolved. It's irritating now it has been 6 days. Do you hear us?

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare The internet is too slow starting from 8.30 am to till early morning 2am

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @reliancejio @JioCare why to take advance money from customer if you don’t have tower and coverage in the area? You installed connection without coverage and now now refunding money? Proceed with refund

  • allpratik
    Pratik Khandagale (@allpratik) reported

    @JioCare @JioCare I replied half an hour ago and yet you haven't replied. I dropped another new message now again - if it's important for you to fix my problem.

  • KannanMsdver2_0
    Kannan Msd (@KannanMsdver2_0) reported

    @JioCare These technians are not even following or listening to these jio officials. They are running the show behind they will schedule and they will not take your call and reschedule the appointment. This runs on loop my plan will be expired in 2 days and these people say they cant help

  • TheBhanuSingh
    Bhanu Singh (@TheBhanuSingh) reported

    @JioCare Still problem exists 😡

  • Siva_kohli005
    Sivam (@Siva_kohli005) reported

    Dear @JioCare @reliancejio I am really not sure for each day I am getting this message. Really not sure why daily disruptions are happening? We are facing a temporary service interruption in your area since 23-07-2026 09:45 PM, due to which services for your Jio AirFiber Service?

  • DhrmlPtel1
    RX.Dharmil Patel (@DhrmlPtel1) reported

    @JioCare my jio fiber services are down from morning and still not recovered

  • AlkaPareek10
    Alka Pareek (@AlkaPareek10) reported

    @reliancejio My issue has not been resolved till now and customer care is not picking up the call. Which type of fraud is this @reliancejio ?

  • Aditya4love
    Ravi kant singh (@Aditya4love) reported

    @JioCare Request ID: SR00003BVMOX Facing issue from last 3 day … very bad service

  • RAVIKISHORE3
    RAVI KISHORE (@RAVIKISHORE3) reported

    I am unable to access apps like Sun NXT and fancode through my Airfiber setup box, I was on call with your advisor was 30 minutes, she was not able to help me address the issue and she have not transferred the call to the supervisor. Moreover, the call was disconnected. @JioCare

  • Aditya4love
    Ravi kant singh (@Aditya4love) reported

    @JioCare Let's see how long it takes to get resolved... Will Jio refund the money for those 4-5 days? If a payment is late by even a single day, the connection gets cut off... yet Jio just wants to harass people by keeping their internet down for 4-5 days.

  • rayzadashorts
    DIPESH RANJAN (@rayzadashorts) reported

    Why should our village suffer for something happening somewhere else? Bhutahi, Sitamarhi, Bihar – 843317 is a rural area, yet 5G has been slowed to the point it's barely usable. @JioCare Fix the network. If this is how you treat your customers, don't expect them to stay forever.

  • mohapatrark
    Rajesh Mohapatra (@mohapatrark) reported

    @JioCare The status as of 8 PM is still "on hold". Your commitment to excel in customer service remains unmatched as per global standards.

  • rayzadashorts
    DIPESH RANJAN (@rayzadashorts) reported

    Enough is enough. Why cripple 5G in rural areas? If the problem is somewhere else, stop making villagers pay the price. @JioCare Stop calling this 5G. This is unacceptable. #Jio #5G #RuralIndia

  • NikitaSinghSays
    Nikita Singh (@NikitaSinghSays) reported

    @JioCare @JioCare I called your customer care, i was on hold for 30 mins still the customer care executive was not able to fetch my details.

  • singharjun30
    singh arjun (@singharjun30) reported

    @reliancejio From last 3 days, internet is down and no one is doing anything.. first provide good service to people living in normal place ..there is no customer care to raise complaint