Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jabalpur, Tiruppur, Dehra Dūn, Bhopal, Ahmedabad, Pune, Chandigarh, Chhindwāra, Amritsar, Madurai, Varanasi, New Delhi, Hyderabad, Sopur, and Imphal.

City	Problem Type	Report Time
Jabalpur	Internet	2 hours ago
Tiruppur	Internet	5 hours ago
Dehra Dūn	Internet	5 hours ago
Bhopal	Internet	6 hours ago
Ahmedabad	Internet	6 hours ago
Pune	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anilkumar (@AnilThyagaraj) reported 11 minutes ago

  @JioCare After rebooting many times also , I am not seeing wifi connectivity. It's not appearing. Plz arrange service engineer

• 
  Mani (@manimasss) reported 15 minutes ago

  @JioCare If you are not able to fix i will go with zee5 again the zee 5 pack also part of the Ott plan in my jio fiber subscription list but they are charging additional amount. Please let me know if you are not able to fix i will close this account for sure

• 
  Sravan kalyan (@vsk_sravan) reported 15 minutes ago

  @JioCare @reliancejio @JioCare No use of contacting customer care Useless myjio chatbot

• 
  Reeta pathak (@Reetapathak3) reported 15 minutes ago

  @JioCare found out that jio Wifi service doesn't have engineers and technicians because of poor payment policy no one wishes to stay where as we consumer are being forced to pay for no service they have no reply only pacify with stupid talks we are suffering

• 
  Satya Prakash (@SatyaPraka1975) reported 19 minutes ago

  @reliancejio @JioCare I am facing extreme worst network connectivity from yesterday. 5g also not working since yesterday. Kindly look into this.

• 
  Vishal (@_vishaaaal) reported 19 minutes ago

  @JioCare The problem still persists to date.

• 
  Mitesh Jain (@MK7786) reported 19 minutes ago

  @JioCare @Ankitthakug33s Pls check DM. It's urgent. Connection is not working from yesterday.. cannot go through customer care.

• 
  Razeev Patel (@RazeevPatel) reported 23 minutes ago

  I am writing to inform you that I will be porting my number to Airtel due to persistent network issues in the 590019 pincode area of Hanuman Nagar, Belagavi. If u want me to stay in jio kindly improve ur network before it get ported @JioCare

• 
  Deepak Menghani (@deepakrj1988) reported 25 minutes ago

  @JioCare not able to connect to your customer care Pls help @_MukeshAmbani

• 
  KUSH KUMAR (@kumarkush) reported 26 minutes ago

  @JioCare No status on installation under relocation request till now, pathetic service, porting my existing jio number to other service provider

• 
  MBX (@honeybadgerx100) reported 27 minutes ago

  Out of all the OTT services I have used, @OfficialJioTV @reliancejio @JioCare has got to be the worst user discovery experience. Tried to watch F1 Qualifying in Barcelona but cannot seem to find it. Their search shows random results. Literally unusable.

• 
  Biswajit Nath (@highlandersays) reported 27 minutes ago

  Day 39 of @JioCare @JioCare being absolutely indifferent towards customer grievances and commitments. Top channels and Social media team has zero clue about what is going on in the ground level. Meanwhile, template replies and false promises keep on coming.

• 
  Sanjeev Nema (@Sanju_nema) reported 28 minutes ago

  Jio Fiber, what’s going on? 😤 Service Disruption on my connection +91-7553581868. Raised a request but it’s still showing ‘Open’. Been waiting forever for resolution. Request ID: SR00002LSDMQ @JioCare please fix this ASAP! #JioFiber #ServiceDisruption

• 
  Gulam Mohammad 🇮🇳 (@Gulam_Mohds) reported 33 minutes ago

  @JioCare My Jio Wi-Fi hasn't been working since the day before yesterday. Customer care said it would be fixed by 12:30 AM yesterday, but it still hasn't been resolved; only a red light is blinking on the device.

• 
  Elon Mast (@NikhilS21326223) reported 35 minutes ago

  @JioCare From 5 days my internet speed has drop down dead , only .92 mbps of speed and when I'm trying to call your executive, I cant reach out to them , can't access ott apps too smoothly, kindly look into the matter and help me setup with anyone for further steps

• 
  Gudipudi (@prakashgv) reported 36 minutes ago

  @JioCare Please help me with what is the status of internet restoration at the site . We are getting unreliable information and no progress .it's 72 hrs outage has happen , not a single correct answer is given to customer .all cooked and false information .

• 
  Malhotra Dash Pranab (@Malhotradpranab) reported 36 minutes ago

  I booked a choice number yesterday morning at around 8 am.. and get sms for activation agent details yesterday. Still sim not delivered. I complaint and lunch a ticket, care team said 3 pm -6 pm in between sim will activate. But still nothing @reliancejio @jio

• 
  ABHISHEK TRIPATHI (@abhishekAYD) reported 39 minutes ago

  @JioCare Hi, It shows "No service center found in your locality"

• 
  Sanjeev Jha (@Sanjeevjha31) reported 39 minutes ago

  @JioCare It's 4days, still working/wait. It is not expected from brand like Jio. Only big claim, on ground, you are down. In today's time breakdown for 4days means, Just like sarkari,your infra strength is very weak & incompetent. Who will bear the loss for these day?

• 
  Shyamal kumar Kha (@Shyamalkhan2010) reported 43 minutes ago

  @JioCare I called your support just now and they said that they will fix it within 2hrs

• 
  Aswini Bhattacharjya (@aswinib123) reported 48 minutes ago

  @JioCare Hearing same response from your service engineer!! Disgusting. Please fix it today

• 
  Mohammad Jeeshan (@M_jeeshan21) reported 52 minutes ago

  Poor network @reliancejio I motiganj

• 
  Manish Tarkar (@manishho) reported 52 minutes ago

  @JioCare Fibre connection has been down for 10 days. Despite multiple scheduled visits, no technician has visited yet. This is unacceptable and amounts to harassment of a paying customer. Please resolve the issue immediately or process a refund for the downtime.

• 
  Krishna Pratap Yadav (@Sunny_GIGL) reported 55 minutes ago

  @JioCare Despite multiple complaints, the Jio network problem in remains unresolved. Internet service is not working properly, data speed is extremely slow, frequent disconnections. This is causing daily inconvenience to customers please take immediate action and fix the issue urgently.

• 
  Amit Kumar Gautam (@amitgautam52) reported 57 minutes ago

  @JioCare @JioCare Very disappointed. My JioFiber complaint SR0000386ZJ7 was marked as resolved, but internet is still not working. Engineer first said router replacement was required, then informed it was a fiber line issue. Earlier also, a false "Customer Not Available" update was given

• 
  Suhas Kumar, IFS (Retd.) Former PCCF, MPFD (@sukum51) reported 57 minutes ago

  @JioCare, I have emailed Jiofibrecare about activating Prime Video. Please read that, the activation is pending due to a glitch in the MyJio app. When payment has been made, why should I wait for activation? Please resolve the issue ASAP.

• 
  sudhir vishwakarma (@sudhirnsc) reported 58 minutes ago

  @JioCare Dear @JioCare @reliancejio Jio care /customer support repeatedly replied same from last 1 year but no one able to resolve the matter till yet.. I already recharged annual plan. Next time I will go to other isp except jio.. Bogus/poor/pathetic service at all....

• 
  Santosh Mali (@maligujrati) reported 60 minutes ago

  @reliancejio @RIL_Updates I am facing slow internet issue called your support they were super rude and was not ready to even register a complaint . somehow i got through to one of escalation team they registered a complaint and engineer came he did nothing just wasted my 1 hour and put my SR on hold

• 
  Harpreet Singh 🦉 (@happytradr) reported 1 hour ago

  @JioCare Jio fiber connection dead since last 6+ days and no one is ready to help me. The local guy says he has no manpower for the repair work. Please look on priority. This is second request that I have raised in the last 7 days. Request ID : SR00002LR9N6

• 
  Vijay (@vijayFaridabad) reported 1 hour ago

  @reliancejio Internet not working in Faridabad since morning +91911293661474