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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 5: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 17% Wi-fi (17%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Bhopal, Dimāpur, Varanasi, Jodhpur, Cochin, Hyderabad, Guwahati, Nellore, Lucknow, Dehra Dūn, Mumbai, Delhi, Chhindwāra, and Jaipur.

CityProblem TypeReport Time
Pune Phone 8 hours ago
Bhopal Internet 10 hours ago
Dimāpur Internet 11 hours ago
Varanasi Phone 12 hours ago
Jodhpur Wi-fi 12 hours ago
Bhopal Internet 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rsawal6ajat
    Rajat sawal (@rsawal6ajat) reported

    @Ashish_4vedi @JioCare @Airtel_Presence Sab jagaha aisa hi hai Call their customer care Which is useless care

  • im_kartikeya
    कार्तिकेय त्रिपाठी 🇮🇳( मोदी का परिवार ) (@im_kartikeya) reported

    @JioCare I've raised my complaint about deactivated number (Delhi circle) via email but have had NO response and NO docket number. I'm an Indian citizen stuck abroad — this number is linked to my PAN, bank, education loan & passport. Please share my complaint docket no.

  • adv_007
    Adv AK (@adv_007) reported

    @ACTFibernet your service has joined the league of elite as your fibernet gets disconnected frequently. @JioCare may have improved but your service is pathetic.

  • AdityaShah0912
    Aditya Shah (@AdityaShah0912) reported

    @JioCare @reliancejio wifi is now down for 36 hours. Yet no ETR provided. Nobody is responding or replying. This is a big fraud going on by the name of jio fiber. People take high-speed wifi connection to get uninterrupted and stable internet connection. Be aware of these frauds

  • WadewaleYogesh
    Yogesh Wadewale (@WadewaleYogesh) reported

    @JioCare @JioCare This is turning into an example of how not to handle customer support. Before sending another standard response, could someone please take a moment to read the entire conversation? I have already confirmed my disconnection request multiple times and submitted every 1/2

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare Wt a hell jio towers no network from last 4 hours in my town

  • AmanbharTi2626
    ⓐⓜⓐⓝ (@AmanbharTi2626) reported

    @reliancejio @jagograhakjago @ZeeNews Still no resolution! Paying for 5G, getting 2G speeds. Breach of trust. ​📍 Loc: 24.854808, 87.774513 📶 Signal: -83 dBm ​Despite good -83 dBm signal, speed is pathetic. Stop fooling customers & fix this! 😡 ​#JioDown #ConsumerRights

  • gksailesh2
    gksailesh (@gksailesh2) reported

    Extremely frustrated with your service. My internet has been completely down for over 10 hours now, and absolutely nothing has been done to resolve it.This total outage is severely impacting my work and costing me productive hours.@JioCare @reliancejio

  • theStriderlotr
    íxí (@theStriderlotr) reported

    @JioCare @reliancejio @JioCare There is still no resolution or communication by team. Let me know and this time I'll be happy to take it directly with the Consumer court for mental harassment since 4 years.

  • vivekbhardwaj96
    vivek bhardwaj (@vivekbhardwaj96) reported

    @JioCare Are you deaf? Still waiting for a response on my delayed port-in! Your so-called 'customer care' is a pathetic joke and the IVR is useless garbage. Absolutely the worst telecom experience ever. Get someone to fix my issue right now! 📉🤬 @reliancejio #JioCare

  • NarayanDIndian
    Narayan Dadhich (@NarayanDIndian) reported

    @JioCare @reliancejio @TRAI one of the worst complaint management system of telecom consumer in the world by TRAI in India. No one can register their grievance and complaint against Telecom service provider as well as TRAI

  • MohammadAnas07
    Mohammad Anas (@MohammadAnas07) reported

    Now this ****** @JioCare is avoiding me. after taking service fee for my jio airfiber this **** company didn't provided any service. and from last 1 month they didn't refund my money. Its been over 75 days when i paid 3k rs to them. Refund my money. @timesofindia @BBCBreaking

  • NarayanDIndian
    Narayan Dadhich (@NarayanDIndian) reported

    @JioCare Worst telecom experience ever. No network coverage, call drops, poor internet despite paying. No support & complaint management system customers are simply redirected to the Jio app, which wastes time n energy without solutions. Only way Port out Jio ASAP @reliancejio

  • akash0734
    Akash sharma (@akash0734) reported

    @JioCare @reliancejio @reliancegroup Issue raised on 30th May and issue resolved on 3rd June , Still no extension given....?? Customer executives use less No knowledge at all

  • avinashbarwal
    Avinash Barwal (@avinashbarwal) reported

    @JioCare @jiocare since there's no support from relocation team and jio fiber I wish to surrender the connection

  • fanboyof_AK
    AK_Fan _boy😍😍 (@fanboyof_AK) reported

    @JioCare one of the worst network service data was completely not working for 1hr 🤡🤡

  • Parvaiz_batt
    Parvaiz Batt (@Parvaiz_batt) reported

    @JioCare If you are unable or unwilling to resolve the issue, please say so directly. Customers in the Chenab Valley deserve reliable connectivity, especially when they are paying for it. Many users are now considering switching to other providers, @JioCare

  • titanmarket1
    Polar Panda (@titanmarket1) reported

    @JioCare Can You just cancel my jiofiber order and refund my money asap. I don’t need it and i don’t want to talk

  • AMITKROJHA7
    Amit Kumar Ojha (@AMITKROJHA7) reported

    @JioCare @reliancejio why dont u che k ur own network or accept that it is down from more than 10 days in this city ??

  • titanmarket1
    Polar Panda (@titanmarket1) reported

    @JioCare I don’t need an installation date. I need my order to be cancelled asap. Why are you sending me an installation date of 11/06/2026. Plz cancel it soon

  • kvibaba2
    kvibaba (@kvibaba2) reported

    @JioCare @reliancejio @airtelindia please help here.

  • kanishk111
    Kanishk Sinha 🇮🇳 (@kanishk111) reported

    @reliancejio @JioCare probably the worst service you have without a doubt. I have lodged several complaint regarding website not working on jio wifi. Till date this has not been resolved. such nuisance. #JioCare #reliance

  • imAashishKotwal
    Aashish🇮🇳 (@imAashishKotwal) reported

    @BSNLCorporate so Bharat Sanchar Nigam Service limited is currently not available in Capital Delhi. So strange, how private telecom services are dominating the govt telecom service in Delhi capital where BSNL is supposed to be more effective :) @airtelindia @JioCare

  • BiradarSha
    Sharda Biradar (@BiradarSha) reported

    Gross data manipulation by @JioMart local store! Promised delivery was 4th June, 9:49 PM. To hide their failure, your system automatically shifted the order date to 5th June. Fix your tech glitches and cancel my order now! @reliancejio #JioMartScam #Consumer #ConsumerRights 🤬🤬

  • Satyendraa_kr
    Satyendra Kumar (@Satyendraa_kr) reported

    @JioCare No response on my internal shifting request for JioAirFiber ID: 6274314593 raised on May 29. It has been a week and the problem is completely unresolved. Please arrange the service visit on priority.

  • PriyeshRam
    Priyesh ram krishna (@PriyeshRam) reported

    @JioCare @JioCare facing network outage for the last three days and even after multiple calls and requests no one came to check Kindly proceed with the account closure

  • i_am_awadh
    Awadesh Singh (@i_am_awadh) reported

    @reliancejio @JioCare your Jio Fibre is pathetic and I don’t want this dustbin, customer service is pathetic and only Aliens could inform them please speak to customer and understand his challenges.

  • HitOrMiss__0
    Hit-Or-Miss (@HitOrMiss__0) reported

    @reliancejio @JioCare My JioFiber has been completely down for the past 3 days. Service is absolutely pathetic. No restoration updates and zero urgency. Who is going to pay or refund for these lost days of service? Fix this immediately! #JioFiberDown #JioFiber

  • Prabhak63313796
    Prabhakar Dixit (@Prabhak63313796) reported

    @reliancejio @JioCare Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yet Request - I want refund in my source account. Service request - SR000036QFXR

  • ritesh1kumar20
    Ritesh Kumar Choudhary (@ritesh1kumar20) reported

    Pathetic service from @JioCare ! My #JioFiber is down since 31.05.2026. Your MyJio AI bots are completely useless & provide zero solutions. Cannot connect to a single human agent. I have already prepaid for this month—who is responsible for this loss? @reliancejio Fix this!