Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Patna, Jaipur, Kolkata, Kanpur, Bhopal, Pune, Bengaluru, Cochin, Agartala, Delhi, New Delhi, Morādābād, Thāne, and Latur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 hour ago |
|
Patna
|
1 hour ago | |
|
Jaipur
|
Total Blackout | 2 hours ago |
|
Kolkata
|
Wi-fi | 8 hours ago |
|
Kanpur
|
Internet | 10 hours ago |
|
Bhopal
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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K R Sathya Narayana (@KRSathyaplni) reported@JioCare I raised the request for relocation on 22 August stating I want it to be done on 29 August. Till date I get the same response of saying your request will be addressed. zero transpareincy about the reason for the delay or the resolution timeline. Frustrating experience...
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Harshit Shrivastava (@HarshitS14) reported@JioCare - internet is down again, just 20 days after it was last fixed. Also unable to create a service request from the app! Too much downtime, twice in less than 30 days? @reliancejio is becoming unreliable now! Shared details in DM
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Shubham Malik (@fittrshubham) reported@JioCare Why should I reschedule when I’m available? My appointment slot was 6–7 PM today , it’s already past 7 PM, no one has arrived, and the technician isn’t answering calls. Very unprofessional service.
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ckspeaks (@GumshudaLaunda) reported@JioCare It isn't enabled!!!!!! Understand what I am saying. For that email the subscription is not enabled. I am not dumb enough to tweet such things for such a simple fix. @JioCare
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Ravi Verma (@vermas3) reported@JioCare @JioCare What’s the plan today—are you actually going to solve the issue or not? You asked me to use the self-care route to reschedule the engineer visit after 3 hours. I’ve already waited long enough. Please stop delaying and resolve it today.
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Ritik Nirwan (@caritiknirwan) reportedMy wifi is not working since last 3 days. Pls resolve @JioCare
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Neeti (@neeti_pokharna) reported@airtelindia @Airtel_Presence why does it take you forever to resolve complaints in Kota city? Whenever there is a network issue at my parents, it takes 15+ days to resolve. Can you try and be faster? @JioCare why don't you take over the segment? #Disappointed
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Gautam Daniel Roy Chawdhury (@DanielG1978) reported@Benarasiyaa @RIL_Updates @reliancejio Help this kid sponsor his education.
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Prithwiraj Roy (@PRITHWIRAJ_R0Y) reportedHi @JioCare Please Solved This Please - I Recharge A Wrong Recharge Plan But, Not Rufund My Original Bank Account, I Wrong Recharge 10th August - Credit Note Number : 19R27C0000066925 & Refund Status Number - BY0000030C20 ,Reference Number - BR000DVMKCKQ ,Please Solved Problem.
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Swap_nil (@SwapNil17533331) reportedTrying to get @JIOAIRFIBERIN installed, but despite repeated attempts, I’m not getting any proper response from the team. If Jio can’t provide the connection, please clearly let me know—we’ll have no choice but to move to another network. @reliancejio
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OyeSukuna (@imsukunasvessel) reported@JioCare How many times do I have to share the same details with you in the DM? Why aren't you sending the team to fix the actual issues at my location?
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अनुराग 🇮🇳 (@VnsAnuTi) reportedHello, Big Mouth Broadband Operator @reliancejio For a company that talks so loudly about its network, this is an embarrassing level of service. The connectivity in Chaubeypur, Varanasi has been so pathetic for the last 15 days that you’re actually making BSNL look impressive. Local merchants are already discussing porting their Jio numbers. To make matters worse, even the JioFiber connection installed at my residence is down. 15 days of poor connectivity is not a “technical issue”. It is a failure of service. So, @reliancejio, what do you suggest? Should we stop wasting our time and port out?
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Firoz khan (Mr.Khan) (@firozFA07) reported@JioCare For two whole weeks, I’ve wasted my time talking to useless support loops while no service engineer or technician even bothers to visit. Stop testing my patience and fix this connection right now, or cancel it permanently!
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Shubham Kumar (@itskv_3018) reported@JioCare @TRAI please look into it ,@JioCare taking charges from the customer but doesn't provide a stable network and still they are again increment the recharge plan why ?,i need a network tower in my area that's all ,do it bcz I'm unable to use my 5g phone or else I'm doing port.
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Jakir jk (@JakirK69) reported@Nishikant_34 @JioCare Be careful if you ask him 100mbps then install & active 30mbps , same things happened with me now 23 days no solution
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Chandi Charan (@ChandiCharan9) reported@JioCare @reliancejio @JioCare My order was cancelled on 11 Aug, but it has now been 22 days and I still haven't received my refund. Your support keeps repeating “refund within 7 days”without any actual update. Please process my refund immediately and share the refund reference number.#CustomerService
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C DATTA (@itsmagical22) reported@jiocare after 9 days finally the service to my jio fiber is restored. @reliancejio hopefully we will not face such weird events again. 9 days tariff needs to be adjusted
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Atul rai 🇮🇳 (@Atulraigreat) reported@JioCare 1. all numbers 2. everytime 3. all apps 4. All Handset 5. Any jio number from DM 6. India Karnataka Bangalore, all places no coverage .pls fix your network that's the issue
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Ruchika Ahuja (@InsightsGenX) reported@JioCare From last 29 days, you are saying the same thing. You have blocked communication to customer care too. Code 9 to talk is blocked on my no.
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@JioCare @JioCare done that , but my expectations from the support team is null
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CLADUST (@sudiptopl_brp) reported@jitendraverma__ @JioCare Every network is same. Choose any. Low cost is bsnl
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ajaysamantula (@ajaysamantula) reported@JioCare what a pathetic service, No one shows up at the scheduled visit time slot and they will postpone the slot to day after day . If this is how it’s going to be, I am already vexed up . Hey @ACTFibernetHYD how early can you provide a new service??
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Gurujyoti Rout (@GurujyotiRout) reported@JioCare Dear Kavita, I have been waiting since 2 days for relocation and after this still no internet. Hope your team understands the issue and value for both of our time. Kindly expedite and reslove in priority.
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Er Manpreet Singh (@manpreets308) reported@JioCare @JioCare I am from same background in know what we can do you just lock a complaint and send it for your field support team to do DT&Rf survey they will fix my issue
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ASHOK DHYANI (@AshokD63184) reported@JioCare I need solution till EOD otherwise I will escalate this matter to Mr. Mukesh Ambani at his account @MukeshAmbani . why without installation your tracker is showing " Otder Complete, Device Actice "
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Samiul (@mdsamiul05) reported@JioCare Another day has passed with no acknowledgment or contact. How long am I expected to wait, or should I cancel it? This is not how customers should be treated. Just giving updates without any real progress is unacceptable.
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Naresh Mintri (@Yogamaestro) reported@Nishikant_34 @JioCare With increasing customer base their services are getting worse.
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Product Master(Ajay Kumar) (@productmaster_) reportedI was been discharged from Reliance Jio and complained on Samadhan portal but no action from 2 years very bad till now Complaint no.:- 3007202676370 3007202676412 109202645397 @narendramodi @reliancejio @mansukhmandviya
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Suhas Patil (@suhaspatill) reported@JioCare what kind of service are you giving..i have requested relocation request on 29 Aug and selected devices suspension request date 30 amd new installation date also 30 Aug but still no one came to pick up as well as installation. I m really fedup calling jio customer care
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Shivakumar (@Skumar_654) reported@JioCare Mukesh Ambani what about my issue, Still how many months I wait. Facing JioHome app login issue since June 20, 2026. Your lazy employees still not solved @RIL_Updates @reliancejio