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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 1: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Jaipur, Chhindwāra, Meerut, Ranchi, Dehra Dūn, Ludhiāna, Bhīlwāra, Bengaluru, Srinagar, Chandigarh, Agra, Patna, Mumbai, and Guwahati.

CityProblem TypeReport Time
Mumbai Total Blackout 1 minute ago
Mumbai Internet 4 minutes ago
Bhopal Wi-fi 5 minutes ago
Hyderabad Wi-fi 37 minutes ago
Jaipur Internet 1 hour ago
Chhindwāra Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MahadevChhanga
    MAHADEV CHHANGA (@MahadevChhanga) reported

    This is to raise a very serious complaint regarding the extremely poor network coverage in vill.-Dhaneti,Kutch,Gujrat-370020. For the past several months @JioCare in our area has been suffering from no proper signal, frequent call drops and very slow internet. done MNP by me.

  • AamirHsn9
    Aamir Hussain (@AamirHsn9) reported

    @reliancejio @JioCare Calling jio care is really hectic dese days. One cant talk 2 c care directly nowadays. Ur pre recorded AI voice is not abl 2 trasfer my calls. Facing net issues. revert asap

  • SureshBabuMysa
    Suresh Babu M V (@SureshBabuMysa) reported

    @JioCare @reliancejio @jio_fiber Till now my network issue has never been attended to and it is day 5 of service disruption, 😡😡😡😡🤬

  • Diptikrushna7
    Diptikrushna (@Diptikrushna7) reported

    @JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..

  • MNN_2767
    MaNaN (@MNN_2767) reported

    @JioCare @reliancejio I have already shared my contact details in DM with JioCare. if you have anything else to tell me like the exact time when internet will get restored.. then reply here. 40 hours without essential service is just outrageous

  • oldboy2000
    harish sharma (@oldboy2000) reported

    @shobhitvasudeva @JioCare Very poor service by Jio.

  • DeveshGawa36853
    devesh gawade (@DeveshGawa36853) reported

    @abdulhafiz9326 I had a similar experience paid for a service but didn’t get the expected benefits. After switching to Jio, the service was much more reliable, especially for international roaming. You might want to try @JioCare next time

  • MadhanOnX
    Madhan (@MadhanOnX) reported

    Finally cancelling @reliancejio after 3 months of a traumatic and exhausting nightmare. Zero resolution, no engineer ever showed up, endless IVR torture, repeated false promises, and still charging me. This is beyond pathetic. Completely dishonest and unacceptable. Total scam.

  • surek1984
    Suresh Kumar (@surek1984) reported

    @JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani

  • Tzu_108_112
    harsha (@Tzu_108_112) reported

    . @JioCare not working. No internet. #Khammam #Telangana

  • Sumitgurjarrr
    सुमित चपराना (@Sumitgurjarrr) reported

    @JioCare bad network jio sim or jio air fiber

  • nitin_nits
    Nitin Gupta (@nitin_nits) reported

    @JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.

  • creativekumar_
    Rahul Kumar (@creativekumar_) reported

    @JioCare @reliancejio I recharged with ₹707 for my JioFiber (Fixed Line: 063-44796628) on 27th March 2026 after receiving a WhatsApp offer for a 2-month subscription. However, my internet has been disconnected after only 1 month. This is misleading and very disappointing service

  • Sudhirp84371619
    Sudhir parmar (@Sudhirp84371619) reported

    @JioCare This is not resolved. I’m still facing the same issue — no internet and the AirFiber device isn’t even showing a green light. Your replies look like copy-paste, not an actual solution. Please stop sending generic responses and fix this urgently.

  • AkashAk75801
    Akash Jaiswal (@AkashAk75801) reported

    What a rubbish service is provided by @jpbcare @JioCare if we deposit or received large amounts like 30k or 40k and we tried to send them its shows error always or we are able to send 5-10k only other money got stuckec totally frustrated by this bank service

  • DeshpandeO80840
    Omkar Deshpande (@DeshpandeO80840) reported

    @JioCare Yes yes sure I am here to answer your questions and I have also too much time to assist you. Yes and any other order? I have been very frustrated by this company Please people do not buy jio products boulycot jio and products this is a shamey full service......

  • OfficialBanker0
    ITS OFFICIAL (@OfficialBanker0) reported

    @reliancejio @JioCare @jio_fiber Worst fiber installation service from your team after 10 days they didn’t installed the fiber however my connection is active. Which type of service is this ? plan is active but fiber modem not installed. Instruct your team to install tomorrow

  • imjksingh_IN
    जितेन्द्र कुमार सिंह (@imjksingh_IN) reported

    @abhishekdbhola @JioCare Bhai, Why you trusted in amabani's own service providers. Their service is not good better use @airtel it's good and their customers service is quick.

  • Hariom63158537
    Adv Hariom Gupta (@Hariom63158537) reported

    @JioCare @reliancejio Internet connectivity issue 1765356848 No internet, red light blinking.

  • abirseal999
    Abir Seal (@abirseal999) reported

    @JioCare Please manage to install it tomorrow. Prefered slot is 10-11 am. If you guys can't do it in this week, please cancel the registration and refund my money.

  • AkashKu11449233
    Akash Kumar (@AkashKu11449233) reported

    @Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel

  • mbrrateria
    AMBER Rateria (@mbrrateria) reported

    I am extremely disappointed with the poor and delayed service I have been receiving. This level of negligence is unacceptable from a company of your scale. Despite multiple attempts to resolve the issue, there has been no proper response or timely action from your side. @JioCare

  • khatri_harshika
    harshika khatri (@khatri_harshika) reported

    @JioCare What is the status of my cancellation request - i connected with your support and they say order status is still not cancelled, how many years do you need to solve this issue?

  • inkandsoul_
    🦋 (@inkandsoul_) reported

    @JioCare jio fiber is not working in our area since last night. Red light blinking

  • BSanjay54
    SKB (@BSanjay54) reported

    @reliancejio Chindi chori allegedly is an inherent jio trait. After charging subscription for it's service, it embers ads in the movies it acquired rights to. Taking it's subscribers fir granted.may.prive too costly. Just like backing the wrong horse.

  • aman_54541
    Aman deep (@aman_54541) reported

    @JioCare Very bad 😞

  • idrees_zargar
    idrees zargar ✌ (@idrees_zargar) reported

    @JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems

  • replyshiv
    Shiv Rattan Awasthi (@replyshiv) reported

    @reliancejio @JioCare Internet not working properly from last 2 days. Tried doing online complaint using your app but the chatbot replies there is no slot available. No one answers your toll free and too much waiting time.

  • Alokkumar832775
    Alok Kumar Panda (@Alokkumar832775) reported

    @JioCare Most of the time I faceed this type of issue. Model name=S23 ultra Jio number =8327757678

  • nitin_nits
    Nitin Gupta (@nitin_nits) reported

    @JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do. @_MukeshAmbani