Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Hyderabad, Patna, Durgapur, Guwahati, Pune, Chhindwāra, New Delhi, Chennai, Mokokchūng, Lucknow, Ludhiāna, Mumbai, Udaipur, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
14 minutes ago | |
|
Hyderabad
|
Internet | 56 minutes ago |
|
Patna
|
Internet | 1 hour ago |
|
Durgapur
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Guwahati
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kotwal Vijay (@KOTWAL_VIJAY_S) reported@JioCare surprise, support field staff attended on time but again without drill machine and left without relocate the connection. I think, all people should think twice before applying Jio fiber connection.
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Rajeev (@rajeevsaikapian) reported@reliancejio @JioCare Its been 10 days, I have requested for Airfiber installation, No one had visited. Please look into this and help me get it done asap.
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Shreyash (@shreyash_ach) reportedHey @jio_fiber @JioCare , how do I cancel my airfiber connection?
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Saumitra (@Bharatvars) reported@reliancejio @RCBTweets Dear Jio, I am writing to bring to your attention an unresolved issue regarding my Jio AirFiber connection (Number: +91-5353564845). At the time of installation six months ago, I paid an initial amount of ₹1,200.
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लव पांडेय (@lavpigm) reported@reliancejio @JioCare Jio network is not showing in my mobile, it has been more than 2 to 3 months. Could you please assist?
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Proud Indian (@proudindian1801) reported@JioCare Again today...i have been allotted a slot of 7 to 8 pm? And your technician does not work agter 6 pm..How my complaint is goint ot be resolved?
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shankey (@ishankey) reported@JioCare Pls go-ahead. Who wants to spend 10-20 calls with customer care every month to get the things solved. There are better things to do.
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Himaanshu Agnihotri (@AHiimaanshu) reported@JioCare I have already received similar assurances multiple times, but there is still no actual resolution, no engineer visit, and no confirmed timeline. The service request SR000035UWAZ remains pending well beyond the promised time. Please escalate this urgently🙏
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Ronit Deb (@r0n_it) reported@JioCare red light blinking in the fibre box every now n then from day b4 yesterday. in the morning it was ok working fine n thn it goes off again n came back to working again. few mins b4 it was not working,again its working now
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shankey (@ishankey) reported@JioCare Just typing a reply on the key board doesn't help any one..someone has to take accountability which i don't see in your team who is handling the service part. Thank you.
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Narendra Jha (@N_jha5) reportedOne of the worst services from @JioCare Facing internet issues with Jio AirFiber almost every single day. Engineers have visited 5 times already. It starts working for a few hours and then the same issue happens again. Really disappointed with the service and support experience.
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Achal Goyal (@Achal3375) reported@JioCare I never received any calls harshit. Please stop lying to yourself and do your job properly. I request Jio to call me and also check with Harshit upon this false statement. @JioCare
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VARUN JAIN (@VARUN98738) reported@JioCare my wifi +911135769282 not working please resolve ASAP
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अभिजीत घोष (@i_m_abhijeet) reported@Airtel_Presence I don’t understand why you charge for replacing the DTH box. If the box isn’t working properly, whose fault is it and why should the customer bear the cost? It is better to opt out and choose another @JioCare @BSNLCorporate
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Ayush Gupta (@ayushgupta011) reported@JioCare My concern is specifically regarding the Amazon Lite charges. I had already purchased the Amazon add-on plan, so additional charges for Amazon Lite should not have been applied separately. Kindly recheck my account and reverse the excess amount charged. Please resolve this issue
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Ayush Gupta (@ayushgupta011) reportedComplaint regarding excess charges for the Amazon Lite on my Jio connection 1135599831. I have already purchased the Amazon add-on plan, yet additional charges are still being applied. Kindly remove these excess charges immediately, otherwise surrender my connection @reliancejio
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Sonali dalal (@Sonalidala15136) reported@cooladorable I think you should consider opting @reliancejio AirFiber, where you will get everything you are looking for with DTH. I had used DTH earlier, but due to poor support and service, I switched to JioAirFiber, and it has been working very well for me.
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Anuj Madan (@anujmadan4) reported@reliancejio @RelianceJioCare I have booked 2 connections, and your team is not responding. for last 2 days your executives are just telling me that someone will contact- but who will contact? pls fix customer experience
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@nkur (@erankur26) reported@JioCare @reliancejio My Jio SIM suddenly stopped working in Netherlands since Thursday. Showing "No Service" and web portal says "Invalid Jio Number" during recharge. Critical for bank OTPs. Please fix the roaming handshake/database sync for NL users. #JioRoaming #Netherlands
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Arpan Ghosh (@arpantxt) reportedDear @TRAI, why doesn’t @reliancejio address old complaints? Instead, whenever an update is requested, they register a new complaint with a new date. I guess rules aren’t for everyone, if there are any. #jioscam
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Keshav Jain (@Jainshab2009) reported@JioCare Still your team will taking time if my problem is not solved by you so tell us dimak kharab kr diya company band kr do apni service nhi de ja rhi h to har message m ye hi licka hota h ki make patience uski bhi ak limit hoti h roj problem face krni hme pd rhi h isliye hme pta h.
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RAHUL VERMA (@rahulverma_13) reported@JioCare No issue, except in fighting between your defunct team. Crying shame for your blatant lies. You guys have no right to be in business
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Varun | Tech Truth (@iamvjvarun) reported@JioCare I reported is specifically regarding privacy and harassment concerns arising from calls being placed to numbers . Requesting additional sensitive information such as complete residen, and other personal data appears excessive and disproportionate to the nature of the complaint.
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Arjun Mohanan (@arjun241) reported@JioCare @airtelindia pls support on porting
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. (@Bagul_buaa) reported@JioCare 5 people tweeted about the issue send atleast 1 person really to resolve the issue😐 its been almost 31 hours
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Balajii G (@balajiigovind) reported@JioCare @jio_fiber after raising the query yesterday, I got mail it will fixed by 16 May 07:30 AM, but still no one are taking action. Poor Customer care service, No one are responding. @reliancejio
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dilip dp (@DilipPusala) reported@JioCare @JioCare I am not reporting or anything on your service, I am not in that mood anymore.Please provide the details I asked and close service requests and stop giving false assurance.And I am already done with that.If you can't do that,just inform me we can't; I'll do that myself.
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare If 6 days without service still does not qualify for any compensation according to your policies, then kindly refund the remaining plan amount and take back the router/device. Such service quality is not worth continuing.
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Arsh (@TechTurbanator) reported@swadesh93 @JioCare Yeah and said speed will be fine now but it's still bad. I will switch back to Airtel I guess