Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 26: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Delhi, Vadodara, Chhindwāra, New Delhi, Bhopal, Guwahati, Ahmedabad, Jamshedpur, Bengaluru, Rājkot, Dehra Dūn, Imphal, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 19 minutes ago |
|
Pune
|
Internet | 26 minutes ago |
|
Delhi
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruvesh Parmar (@dhruveshgp) reported@reliancejio @JioCare i thik jio don't care for it's customer anymore @airtelindia pls call me for new fiber connection
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Aravind Bhat (@aravindmurthy24) reportedRaised a @JIOAIRFIBERIN cancellation request 2 weeks ago and still no one has come to collect the antenna & router. Shifted houses already, fed up with endless follow-up calls. Is Jio running out of staff in a metro like Hyderabad? Never choosing Jio again. @JioCare @reliancejio
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sunny (@Itsmeksuneel) reported@JioCare Another disappointing update on SR00002MTV5K. After keeping my #JioFiber connection down for 50+ hours, Jio rescheduled my engineer visit to 29 July without resolving the issue. This delay is completely unacceptable for a basic home internet service. @JioCare @reliancejio (1/2)
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Mohit Sharma (@Awara013) reported@JioCare @reliancejio What a useless and pathetic services you are providing Not able to make calls, no 4G, or 5G despite 5 G recharge Sitting in Delhi and facing this huge network issue is most horrible experience. Either take action or i will file a case in consumer forum @jagograhakjago
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Prithvi Raj (@R_prithv) reported@JioCare Ishveen ! Salute to your understanding 🫡 By travelling what I meant to highlight is that your network is bad at all the locations with low internet speed and frequent call drops.
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Ashish Palav (@palav_ashish) reportedWhat happened @JioCare ??? You guys forgot I exist?? You guys forgot my problem still exists?? Or you just choose to ignore my issue??? I've been requesting since 13th June and you guys just disappeared??? Pathetic service
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Vikas Yadav (@ItsVikasYadav_) reported@JioCare JioFiber not working last 10 day! Complaint registered, No update, no technician visit, just automated delays. Can someone actually look into this and resolve it? @reliancejio
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Manikandan V (@vmani82) reported@JioCare Even now I have called the engineer 3 times and he doesn't pick up. Such arrogance and high handedness and the customer has to suffer.
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RathinaVel (@Srathix2205) reported@JioCare Tired of waiting as we will also have work and that is also delayed because of your worst customer service. There is no punctual response and timing from your team. If someone comes from your side rather than fixing the issue they are playing around saying that can’t be resolved
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Ankit Harsh (@imankitharsh) reported@JioCare What response is that? I'm still facing issues on my wifi. what has been fixed? bloody nothing. Can you not send someone who can check the fiber line? wonder why and how the escalation team is gettig paid for their job. #cheat #jio
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FxTrader (@Vivek_FXTrader) reportedHi Jio, I accidentally entered my old address for my relocation request. Please update it to my new address. If that’s not possible, kindly refund my ₹1,200 so I can raise a new installation request. Registered mobile: 6354099392. @JioCare I’m calling customer support from 5day
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SANJAY MAJHI (@sanjay__majhi) reported@JioCare I have been waiting for the last 15 days since I didn't get any help from you .
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Manikandan V (@vmani82) reported@JioCare Here comes the beautiful service. Rescheduled appointment given at 10 am to 11 am..tried reaching engineer and again no response..call jiocare. False promises given..now the appointment schedule has elapsed and no communication on issue resolution
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𝐊𝐡𝐚𝐧 𝐒𝐡𝐚𝐡𝐚𝐧𝐬𝐡𝐚𝐡 शहंशाह खान شہنشاہ (@shahanshah_kld_) reported@JioCare How many time I have to visit there? I visited 8 times and now irritated . I have submitted request for port . Worst service by jio
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Ravi sharma (@viratdadar) reported@JioCare I am dissatisfied of your Chat my legal team send legal notice bocoz your Reliance company liar first you say unlimited 5G and 4G services but @reliancejio Break promise Not value of Customer
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Sumit Raj (@Sumit_18_raj) reportedThere is no network in my mobile from last 30 minutes @JioCare @reliancejio Please resolve this issue as soon as possible
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shri (@ShriSsp) reported@JioCare I have tried everything as this is not the first time. I tried reboot router multiple times, it issue persists
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Sarayu Suriya (@SarayuSuriya) reported@JioCare Booked a new Jio AirFiber connection on July 24th (paid in full). Installation was scheduled for July 25th (10 AM - 12 PM), but no technician arrived and no updates were provided. Standard customer care isn't responding. Please arrange an urgent installation callback.
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Vibhor Agarwal (@vibhor_agar) reported@reliancejio My JioFiber complaint has been unresolved for 50+ days now. Support marks issue as resolved from backend without fixing it, have had 6 engineer visits, without resoultion. Please escalate immediately. SR #: SR000037JM9L Location: Delhi NCR
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nick (@Nick_N_Shah) reported@JioCare sweety, so tell me now what is the update on SR00003C5U11 ? Your soon is over by 8:20pm tonight for this sr now what is the excuse? You guys are not giving resolution, but frustration.
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FxTrader (@Vivek_FXTrader) reported@JioCare If I cancel the order, will I get a refund of ₹1,200?
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@tul Srivastava (@Atulgrowing) reported@JioCare @reliancejio @JioCare Its me who has to reassign the the schedule, very poor service...Full desi method and customet is struggling like hell .
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Shashank Pandey (@jshashankio) reported@Airtel_Presence @reliancejio Since @airtelindia is not able to resolve my problem, will you be able to do it ?
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Saurabh Mishra (@Saurabh31979408) reported@JioCare Please re-read my tweet. The issue isn't that the team didn't reach—the issue is that they brought used, unsealed equipment from another site and refused fresh stock. I need a brand-new, factory-sealed kit for installation under Order ID NO0001ETAJOY.
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Sahidul (@SahidulGuru) reported@JioCare @reliancejio My location network issue no call No network issue
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sunny (@Itsmeksuneel) reported@JioCare @JioCare How much more patience do you expect from a customer? My connection has already been down for several days. The service request has been reopened multiple times, but I still have no internet and no confirmed resolution timeline.
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Gautam yadav (@Gautamyicai) reportedYour network is so worst, i have postpaid plan and getting 3g speed in the name of 5g data @JioCare
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soumendu 🌎 (@dasoumendu) reported@JioCare How many more days will @JioCare will take to fix the issue we are entering 4th day of Jio internet brekdown
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Veer Suman (@suman_veer_) reported@JioCare I still have no solution. Please stop giving generic replies and resolve this issue urgently.
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Fahad kinu (@Fahadkinu) reported@JioCare Can you provide the TAT? It’s been 6 days. Why am I being charged when I haven’t been able to use the service, as your engineer is avoiding the follow-up visit?