Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (15%)
• Phone (12%)
• Total Blackout (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Kolkata, Kannur, Alīgarh, Pathanāmthitta, Malappuram, Indore, Bhopal, Dehra Dūn, Jaipur, Bengaluru, Guwahati, Rāwatbhāta, Kanpur, and New Delhi.

City	Problem Type	Report Time
Lucknow	Wi-fi	9 hours ago
Kolkata	Wi-fi	9 hours ago
Kannur	Internet	9 hours ago
Alīgarh	TV	9 hours ago
Kannur	Wi-fi	10 hours ago
Pathanāmthitta	Internet	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Umesh Jadhav (@umesh_jadh13432) reported 5 minutes ago

  @JioCare Your engineer not reach to my home from last 6 days. Very lower level service by @JioCare @jio_fiber

• 
  Gagan Gupta (@aquacool84) reported 6 minutes ago

  @JioCare There seems to be some problem with your account. Unable to send DM to you

• 
  SupplyDemandZone (@StoplossMatters) reported 6 minutes ago

  @reliancejio @JioCare @jio_fiber hello, i am using jio wifi from last 3 years at surat, gujarat location with plan of 1499/month. I always pay for year to avail better offer on the plan. Now i have to move from surat to ahmedabad and when i am trying to relocate shows no service

• 
  Shubham533patel@gmai (@shubham_533) reported 7 minutes ago

  @JioCare @JioCare Despite multiple follow-ups, my issue (Request ID: SR000031R0UH, JioFixedVoice: +915273359371) is still unresolved. Now another visit is scheduled for 25 Mar (10–11 AM), but my service has already been down for 3 days. I am just 4 km from your office—why this delay?

• 
  💫Dhivi✨ (@Dhivi_i) reported 17 minutes ago

  @JioCare N number of service request (SR000030L1IT, SR000030UQGB,SR000031E4BD, SR000031TS6D, SR000031OT0D, SR000031IJIV) has already raised for same concern previously but no response from your side. Let me wait for this last time to get refund otherwise see it legally @jagograhakjago

• 
  Farhan Raza (@FarhanR82461614) reported 20 minutes ago

  @JioCare Since 8 hours i didn't get 5g network on my sim Location Moga, Punjab Please fix the issue ASAP

• 
  SIVA SUBRAMANIAM (@AvissivA15) reported 22 minutes ago

  @JioCare My JioFiber service request SR000031KT99 has been pending since March 21 with ZERO response. To make matters worse, your IVR blocks my registered number from speaking to a live agent because of the open ticket! I need someone to look into this connection in Coimbatore

• 
  *عبد القادر* | Abdul Kadir (@Haider_Yzi) reported 25 minutes ago

  @JioCare @JioMart @JioMart_Support help me🙏

• 
  Dr Meenu Kulkarni (@kulkarni_meenu) reported 25 minutes ago

  @reliancejio i recharged for IR and it was to be activated upon landing the whole day has gone by and still its active The WhatsApp helpline also couldn’t help me Pls resolve this for me i am in desperate need of my phone being active

• 
  Sanjay Prakash (@_SanjayPrakash) reported 29 minutes ago

  @JioCare @shahichandan50 Lousy service

• 
  Ankur (@ankurakg) reported 34 minutes ago

  @JioCare its been only 2 days jioairfibre has stopped working. Even toll free number doesn’t work its just all lines are busy, try again later, try at any time. No update even though service request# SR000031TKF3 was raised. Yes they have updated the speed to 100 mpbs w/o service

• 
  💫Dhivi✨ (@Dhivi_i) reported 35 minutes ago

  @JioCare N number of service request (SR000030L1IT, SR000030UQGB,SR000031E4BD, SR000031TS6D, SR000031OT0D, SR000031IJIV) has already raised for same concern previously but no response from your side. Let me wait for this last time to get refund otherwise see it legally @jagograhakjago

• 
  Shubham533patel@gmai (@shubham_533) reported 38 minutes ago

  @JioCare @JioCare I have already paid for my Jio AirFiber service, but it has been down for 3 days. What about my recharge validity for these days of no service? Will it be compensated or extended? Please clarify and resolve immediately. (Request ID: SR000031R0UH)

• 
  Shubham533patel@gmai (@shubham_533) reported 39 minutes ago

  Very disappointed with @JioCare for Jio AirFiber service. My complaint (Request ID: SR000031R0UH) has been repeatedly rescheduled and no resolution yet. My service has been completely down for the last 3 days. This is unacceptable. Please take immediate action. #JioAirFiber #Poor

• 
  Omprakash Sharma (@omsharma0304) reported 40 minutes ago

  @JioCare But why the IR pack not worked in Chile, Peru & Colombia despite activation? Charges were still deducted from credit limit. Also, I never requested a refund your executive initiated the SR when the issue wasn’t resolved. This clearly your fault. Please address this properly.

• 
  Suraj Sahu (@SurajSahu1001) reported 40 minutes ago

  @JioCare First update your data speed....paying alot for this useless network ...#fustrated

• 
  Shubham533patel@gmai (@shubham_533) reported 41 minutes ago

  @JioCare @JioCare I am just 4 km away from your Jio AirFiber office, yet my complaint (Request ID: SR000031R0UH) is still unresolved. Service has been down for 3 days and visits are being repeatedly rescheduled. Please resolve this urgently. #JioAirFiber #PoorService

• 
  Haque (@ezazulhaq21) reported 41 minutes ago

  @JioCare I am waiting for your response on an immediate basis. I am taking follow up continuously with agent and customer care but till now no positive response. If you are incapable, shut down the service; stop taking money from the Indian citizens.

• 
  akash chaubey (@akash08041992) reported 42 minutes ago

  @reliancejio , Hey jio stop giving services , your customer service is so pathetic that i cant explain here , after hell of commitment to visit , no response i don’t know what your leadership is doing , they dont care about the new lead,no following up, no customer communication

• 
  toot gya (@dekhnapadega45) reported 43 minutes ago

  @JioCare @JioCare No engineer visited today and no proper response from support. If installation is not done today, cancel my order and initiate refund. Very poor service. Order No: NO0001CFSY9S

• 
  💫Dhivi✨ (@Dhivi_i) reported 43 minutes ago

  @JioCare N number of service request (SR000030L1IT, SR000030UQGB,SR000031E4BD, SR000031TS6D, SR000031OT0D, SR000031IJIV) has already raised for same concern previously but no response from your side. Let me wait for this last time to get refund otherwise see it legally @jagograhakjago

• 
  💫Dhivi✨ (@Dhivi_i) reported 44 minutes ago

  @JioCare N number of service request (SR000030L1IT, SR000030UQGB,SR000031E4BD, SR000031TS6D, SR000031OT0D, SR000031IJIV) has already raised for same concern previously but no response from your side. Let me wait for this last time to get refund otherwise see it legally @jagograhakjago

• 
  Sahib (@Sahib_ali_0786) reported 48 minutes ago

  @JioCare Urgent issue with my Jio Postpaid! I've paid my bill 3 times. The amount was deducted from my bank and shows "paid successfully," but it hasn't reflected in my Jio account. Please update my billing, refund the duplicate payments, and DO NOT suspend my connection!

• 
  Kiddo (@tat_tvam_ase) reported 51 minutes ago

  @JioCare I don't have time that's why I share service request number.

• 
  Satyam Tallapalli (@Satyam_Talapali) reported 51 minutes ago

  @JioCare : I have paid for a 3 month service Jio fiber internet the service started on January 17th 2026. But yesterday I can see one bill was generated and I can see I was charged Rs.21.52. Why I was charged as still my plan has not yet expired.

• 
  Sanjay Prakash (@_SanjayPrakash) reported 54 minutes ago

  @JioCare your customer care sucks big time. Number busy and inaccessible since morning. And you guys arbitrarily postponed service engineer visit to tomorrow. Seriously considering Airtel.

• 
  Subhayu Banerjee (@bsubhayu) reported 54 minutes ago

  @JioCare Will my issue be resolved or money gone for good? The installation person never picks up calls.

• 
  Yogi (@patilyog001) reported 55 minutes ago

  @JioCare My Jio fiber not working since morning. Raised the service request . Your engineer not picking the call. Resolve asap

• 
  Abhishek Jha (@Abhishekjha1904) reported 56 minutes ago

  @JioCare I don't know due to what reason but I am unable to use jio hotstar and I also have the subscription of it then also it is not working properly

• 
  Shubham533patel@gmai (@shubham_533) reported 1 hour ago

  @JioCare @JioCare This is not acceptable. My WiFi is already installed at my home, yet my service has been down for 3 days. Repeated rescheduling without resolution shows poor service management. Please stop giving generic responses and fix the issue immediately. (Request ID: SR000031R0UH