Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dimāpur, Jaipur, Chennai, Agra, Chhindwāra, Dehra Dūn, Lucknow, Mumbai, Morinda, Patna, Delhi, Bengaluru, Ahmedabad, Nashik, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Internet | 7 minutes ago |
|
Jaipur
|
Wi-fi | 56 minutes ago |
|
Chennai
|
Internet | 3 hours ago |
|
Agra
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Dehra Dūn
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio
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Karthik (@John_Karthik) reported@JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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Neeraj Alia (@neerajalia) reported@JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights
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arpitmehta (@arpitmehta0302) reported@JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say
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Harsh Dhanuka (@harsh_dhanuka) reportedPaid over 15k for the **** IR in last 4-5 months. I demand a full 100% refund of the **** IR. You can check all my WhatsApp chat history with IR customer care as proof. I’d rather take a local sim every time, would have saved me over 12k. Or switch to @reliancejio @JioCare
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WildBwoy (@WildBwoy) reported@JioCare Responded you back , please have this fix on priority, its been weeks facing the issue
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Satish gupta (@satishgupta026) reported@JioCare I am unable to use 5G while I am paying for 5g , you all duffers not listing my problems only message message playing work on it it's my 105th complaint for 5g network regarding,solve it as soon as possible
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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Piyush Moharana (@PiyushSipu) reportedHi @JioCare, I am facing disruption in internet service from 1 PM today on my Jio Fiber. I switched from Airtel to Jio recently but the service of Jio just sucks. It's so pathetic.
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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diganta das (@diganta88714376) reported@reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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nick (@Nick_N_Shah) reported@JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest.
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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Sunny Singhal (@sunnysinghal451) reported@JioCare @reliancejio @Jio_Offl No any response by the customer care also
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Umang Shah (@cryptoumang) reported@JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.
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Mayank Dubey (@7389321556) reported@JioCare @JioCare Paying for a service that is unavailable so frequently is unacceptable. Please resolve this issue urgently and provide compensation for the downtime. #JioFiber #JioCare
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Rajesh Sharma (@Rajesh290165) reported@JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Dhriti (@dhritiawakened) reportedWorst customer care services ever @reliancejio!!!!
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.