Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 8: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn, Delhi, Bhopal, Sūrat, Mumbai, Guwahati, Chennai, Indore, Rohtak, Shiliguri, Chandigarh, Pune, Kanpur, Shillong, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Total Blackout | 1 minute ago |
|
Delhi
|
Internet | 7 minutes ago |
|
Delhi
|
Internet | 38 minutes ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Sūrat
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Digvijay Tiwari (@digvijaytiwaree) reported@reliancejio Very bad Service my broadband is disconnected since 4 days no service providers from your side।
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Karrom ball (@SanjaySainani1) reported@reliancejio I am staying in Santacruz West. Your person came, got my kyc done, I made the payment, and since then it's been 5 days and my internet is still not up. When I call the sales guy he just does not pick up This is terrible service
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PREM SAGAR (@saaagarprem) reported@JioCare Your intention not let me down . @JioCare intention suck money down and leave the customer.
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OyeSukuna (@imsukunasvessel) reported@TRAI @JioCare I'm facing slow 5G internet speed at my home from past 2 days. I've been contacting the customer team on calls and emails but the they are very unprofessional. They don't even listening to my query, aren't taking any complaint and disconnecting calls. #jio
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OyeSukuna (@imsukunasvessel) reported@reliancejio @JioCare I'm facing slow 5G internet speed at my home from past 2 days. I've been contacting the customer team on calls and emails but the they are very unprofessional. They don't even listening to my query, aren't taking any complaint and disconnecting calls. #jio
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Rajesh Choubey (@rajeshchoubey1) reported@JioCare Sent you the detail in DM. I am not using JioFiber and only mobile. It was the mobil bill I had issue with
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Ajay Badkas (@aj_shutter_) reported@reliancejio Worst experience My internet is down from 5 days Still no service man has appeared There is no basis easy method to connect One simple service call request required days of waiting And Worst part is there customer executive are even worse @reliancejio #jio #jioairfiber
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Dr Bhanjan sahoo (@bhanjan456) reported@JioCare Dear Customer, Refund has been initiated for your JioFiber Order no NO00015H16OV and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber This was the message received since 24th July no credit
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Golu Nagar (@GoluNagarFVK) reportedHello @JioCare My village has been facing an issue with Jio's network since last year; the signal drops every half hour. I have lodged complaints about this multiple times,This is a problem affecting the entire village, not just me, and I hope it will now receive attention.
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OyeSukuna (@imsukunasvessel) reported@JioCare @TRAI @reliancejio Indoor network has suddenly become unusable in Ahmedabad, Gujarat. Earlier we had full 5G. Now there's almost no signal inside the house. Affects multiple Jio users. Please investigate and resolve. #jio #networkissue
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DISCIPLINED _TRADER (@OmSingh73998061) reported"@JioCare Extremely disappointed with JioFiber service. My connection has been down for 3 days now. Complaint/Request ID: SR00003DB01X was raised 3 days ago, but no technician has visited or even contacted me yet. I depend on this connection for worK.#JioFiber #JioDown
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Riteek Kumar (@RiteekKumar17) reportedDear @reliancejio @JioCare, I have never seen such a pathetic network! Calls do not connect and the internet is completely unusable in my village. Despite multiple complaints, there has been no resolution and our recharges are going to waste.
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Saanya (@SaanyaC) reported@JioCare @JioCare how do I continue “enjoying” my service ?? Are you kidding me?? What kind of a company is this??? Is this supposed to be a joke?? Tom will be 9 days without Wi-Fi and you’re writing enjoy continuing the service?? How idiotic one has to be to write something like this
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Dhruva Wani (@Dhruva_wani_17) reported@JioCare resolve my issue
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Sunil Kumar (@SunilKu07864195) reported@reliancejio @JioCare Pathetic service. I am still not able to access the recharge benefits. It's been 5+ hours since sharing my number, I didn't get any response or Call.
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AbhiTweets (@risheabhi) reported@JioCare @reliancejio 2nd service disruption in 3 days. Opened case at 12:23 PM. Engg not assigned until now, even after 4hrs. This is the situation in Bengaluru, IT Capital of India. TAT for SR is too much. Will DM details, pls address at the earliest.
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Himashu Tyagi (@tyagiji2611) reported@JioCare My complaint is neither being resolved nor even properly registered. I have tried every possible channel, and in the end, I have to tweet about it. Instead of providing a solution, you are again giving me another option. I need a proper resolution, not another option.
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Lalit Giri (@oye_lit) reported@JioCare @reliancejio still not resolve the problem??
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Harshit Shrivastava (@HarshitS14) reported@JioCare my Jio Fiber was down twice this month, total downtime about a couple of days (you'd know the exact time from service records). You don't give an extra second, while you've taken a downtime when it was paid for! How to adjust this?
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Joymalya Mondal (@Joymalya_M) reported@reliancejio @JioCare I accidentally recharged ₹899 on my own Jio number instead of my mother’s Jio number. Please check the transaction and kindly help me reverse/cancel the recharge and refund the ₹899, if possible. Transaction ID: [T2608081521439300551632] 8 August 2026, 4PM
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ANKIT MEHTA (@IamAnkitMehta13) reported@reliancejio @RelianceJioCare @reliancejio You’re quick to send calls & messages when it’s time to recharge, but when it comes to service, you disappear. Promised speed: 30 Mbps. Actual speed: 30 Kbps. Multiple complaints, still no resolution. At least deliver the service customers are paying for.
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Gulshan Kumar singh (@Gulshan33844744) reported@reliancejio @RelianceJioCare @JioCare I have wasted 3 days waiting because of repeated false assurances and rescheduling. Stop closing/processing requests without providing the actual service. Give me a clear answer and a confirmed installation time NOW. (3/3)
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Dr.Zahoor Ahmad Lone (@Zahurlone) reported@JioCare since 9 am today my jio fiber, 911813585647 is not working since morning . It is really frustrating . Who will pay the loss for the WFH today. Kindly resolve it swiftly.
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Om Yadav (@frescoyadav) reported@reliancejio @reliancejio My Jio internet has been down since yesterday. The technician keeps rescheduling the visit instead of resolving the issue. This is extremely frustrating. Please fix the issue urgently and stop delaying the appointment. #Jio #JioCare
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Devanshi (@_divine_she_) reported@jio_fiber @JioCare @reliancejio if you need help hiring engineers, happy to help. Because 4 days without internet and still no one to fix it? 😬 Anyway, switching networks soon. Consider this my notice period. 🙄
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हेम (@Hemshillong) reported@jagograhakjago Dear jio, due you not attending complaints in time, we are forced to seek additional recharge. This is a service deficiency. Pl address. @JioCare
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🇮🇳दी𝖕𝖊𝖘𝖍🇮🇳 (@ParaSF_Protocol) reported@JioCare why are even providing wifi service if you can't resolve the issues! There's a big green light on setup box, but it's says Not connected to internet while I browse on my phone. Every time I ask for technician visit they say let's diagnoise through the app. Pathetic
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ansh (@ansh1765773) reported@JioCare its been already 30hr and no new update, help me .give me data packs on my jjoo nunber as a compensation until my issue is resolved. i m stuck without have internetfacility, and tommorow is sunday again no work will be done to make it proper working. help me SOS @JioCare
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Hindutva Kfried ® (@MPhobia_watch) reportedBSdk @JioCare we are leaving in 2026 not 1947 fix your f@cking network 🤡
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बृजेंद्र (@Brijender2105) reported@reliancejio I recharged my data pack yesterday for Rs 39 but additional data pack 3gb/day with 3 days validity not working still my usual data pack expired Pl look into the matter My no is ........45963