Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/22/2026 23:15

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Mumbai, Varanasi, Ārvi, Sūrat, Mangalore, Ahmedabad, Jabalpur, Bengaluru, Surathkal, Jaipur, Latur, Lucknow, Pune and Hyderabad.

Loading map, please wait...
City Problem Type Report Time
IndiaBhubaneshwar Internet
IndiaMumbai Phone
IndiaMumbai Internet
IndiaVaranasi Internet
IndiaĀrvi Internet
IndiaSūrat Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • CA_RICHI CA. RICHI SAXENA (@CA_RICHI) reported

    @JioCare Thanks @JioCare for quick response.. I have placed request for your customer care to call me back and port the broadband.

  • SatishK89643848 Satish Kumar Reddy (@SatishK89643848) reported

    @JioCare Hope you are not robots...who can send only forward messages without understanding the concerns and ticket issue.

  • jasveer_jatia Jasveer Jatia (@jasveer_jatia) reported

    @JioCare @ Dennis who had authorised you to generate service requests on my behalf without even knowing the whole issue. @reliancejio

  • ashish4uever Ashish Nagar (@ashish4uever) reported

    @JioCare @reliancejio Yet again internet is down for whole day, raised SR, no updates provided yet. Why you have never been able to resolve trivial issues like this in few hours? SR number SR00001C1DJE

  • DeepakG05 Deepak Kumar Gupta (@DeepakG05) reported from New Delhi, National Capital Territory of Delhi

    @JioCare Issue is not resolved yet. Please help to resolve internet issue ASAP.

  • MalikAlagundi Malik (@MalikAlagundi) reported

    @JioCare That kind message I am receiving everyday from last 4 days.. But issue not resolved right?

  • prabumg ganeshprabu (@prabumg) reported

    @JioCare @Eyesofparadise Please don't take horrible last 3 weeks no connectivity same issue happened last month also. Still I'm waiting

  • ronitp49 Ronit Parshionikar (@ronitp49) reported

    @JioCare Ok so do you need the entire lifetime to solve this issue or what? Please let me know so that I can simply kick away your pathetic service. Damn I really doubt whether you guys really work or just earn fokat ka paisa..

  • NitinGupta1910 Nitin Gupta (@NitinGupta1910) reported

    @JioCare can you check SR00001C0N1W its been a week and your Jio fibre is not working. Daily getting sms of rescheduling of engineer visit. My work is getting hampered. Seeking your support on urgent basis.

  • CS7Litu Litu (@CS7Litu) reported from Cuttack, State of Odisha

    @JioFiberVoice @reliancejio Wire disconnected from 2 days. Complaint raised 3 times. No resolution yet. The engineer keep changing time slot but has not came yet. This kind of service is unacceptable from #jiofibre

  • tambeamey179 Amey Tambe (@tambeamey179) reported

    @JioCare This is about Jio network. I'm unable to make a call and someone dialled my number they get out of network or switched off tone when phone is active.

  • AmeyaRao_ Ameya Rao (@AmeyaRao_) reported

    @JioCare Dear team atleast give some response when a customer requests to receive some details @reliancejio I've already shared service ID and my mobile number in DM.

  • prayas26 Prayas Mittal (@prayas26) reported

    @reliancejio is high on shots i feel. A promise of 1 day installation of wifi and still not done. The agent has stopped picking up calls and Customer care is still high on making excuses for next 2 hours everytime.

  • mohitbhatt101 Mohit Bhatt (@mohitbhatt101) reported

    @JioCare @reliancejio @TheMukeshAmbani , I guess you can go with Robots to respond to the concern as your executive nothing better than Robots with scripted answers and no resolution. 👎

  • FirdousMallick2 FM (@FirdousMallick2) reported

    @JioCare And for your kind information I will not pay anything for it as changes made by your end it has not made by me so you fix the issue

  • RudraK01407901 Rudra.K (@RudraK01407901) reported

    @dkvish You will get a good internet service from @reliancejio at the same location. Just switch in Jio.

  • jeetkumar1604 jogi kumar (@jeetkumar1604) reported

    @JioCare @reliancejio Sit has been 24 hr complaint has not been Resolved. Pathetic service from your side. Your service request number is SR00001C127X.

  • FinProff07 V Kumar 🕉 (@FinProff07) reported

    @JioCare I paid documentation charges 100/- to MNP documentation and then cancelled my MNP as instigated by Vi care executive and he did not fulfill his either commitment..If @JioCare compensate me my Porting costs and recharges I have done in Vi network then I wud be happy to join you.

  • prayas26 Prayas Mittal (@prayas26) reported

    @reliancejio is high on shots i feel. A promise of 1 day installation of wifi and still not done. The agent has stopped picking up calls and Customer care is still high on making excuses for next 2 hours every time.

  • promzzz Promita Mukherjee🇮🇳 (@promzzz) reported

    Entire day MASSIVE network problem. What's going on @JioCare ?

  • labhuram ashish garg (@labhuram) reported

    @reliancejio we are facing issues in commercial connection, your downline staff was not able to handle it properly.

  • SummerS40217361 Summer Scott (@SummerS40217361) reported

    @bscrafi You change it to @reliancejio to get a good network service.

  • KanhaiJuneja Kanhai Juneja (@KanhaiJuneja) reported

    @JioCare I have already tried your service plus I have been with Vodafone for a very long time

  • SuperRedpill Red-Pilled Man (@SuperRedpill) reported

    @ACTFibernet What type of joke you are playing with customer? if this is the situation during installation what customers are expected during the operation period. Learn something from your competitor @reliancejio & @airtelindia

  • rohitthapliyal1 Rohit thapliyal (@rohitthapliyal1) reported

    @JioCare @somitsrivastav_ My broadband not working for 20 days pathetic . Not seen such delay in life

  • SKGulati4 S K Gulati (@SKGulati4) reported

    @JioCare Why am I being asked to get in touch with service centre whereas the product supplied has not worked for a single hour

  • SatishK89643848 Satish Kumar Reddy (@SatishK89643848) reported

    @JioCare Hi Manish and @JioCare, I think you people didn't train other than sending these forward messages. Because I am seeing same messages from 47 days, learn something new everyday and try to resolve some issues

  • RaajKotagiri 𝓡𝓪𝓪𝓳 𝓚𝓸𝓽𝓪𝓰𝓲𝓻𝓲 (@RaajKotagiri) reported

    @Airtel_Presence @airtelindia signal is somewhat better but no signal from @reliancejio network.

  • Homelan29092609 Homelander (@Homelan29092609) reported

    @iamkartik93 Switch to @reliancejio for a good internet service.

  • palashjain06 Palash Jain (@palashjain06) reported

    @JioCare @Airtel_Presence as service of airtel is not upto the mark now i will try @JioCare for better service