Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Indore, Maihar, Bhopal, Lucknow, Chhindwāra, Bengaluru, Pune, Vadodara, Patna, Jamshedpur, Mumbai, Chennai, Coimbatore, Nashik, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Indore
|
Internet | 19 minutes ago |
|
Maihar
|
Total Blackout | 19 minutes ago |
|
Bhopal
|
Internet | 19 minutes ago |
|
Indore
|
Wi-fi | 22 minutes ago |
|
Lucknow
|
Total Blackout | 27 minutes ago |
|
Indore
|
Wi-fi | 53 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satya 📢❗🚨 (@The_SatyaDVV) reported@JIOAIRFIBERIN @reliancejio I paid for JioAirFiber and a technician visited my home for installation. He confirmed that installation was not possible due to signal and connection feasibility issues. I immediately requested cancellation and a refund. Despite this, my refund is still pending. Your local executive is now saying that I will only receive a voucher instead of my money. I do not accept a voucher and want the amount refunded to my original payment method. More concerning, my Jio order status shows Installation and Activation completed even though the service was never installed at my home. I have raised this with the local executive and his manager but received no proper response. Please investigate this issue and process my refund urgently.
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Satnam Singh (@008blink) reported@reliancejio Till now no response from your installation team, even contacted ur TL but no response, pathetic service @reliancejio
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Sandeep Kumar Singh (@sandeepamco) reportedWhat a ghatiya network of jio Wifi people use dibba @JioCare @jio_fiber
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Gaurav Ahire (@Gaurav44710553) reported@reliancejio @JioCare there is no option to talk with customer card your service is pathetic @jagograhakjago
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bandook (@dehatiKalam) reported1/2 Very disappointing service from @JioCare. My JioFiber engineer visit was confirmed for 6 PM today. Nobody showed up. I repeatedly called the helpline, only to be told to "wait" and assured the engineer would attend. No action or useful escalation followed
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Siddhant Ingole (@sisidingole) reported@JioCare @JioCare @reliancejio Stop passing the buck between agents with generic copy-paste templates. You asked for DM details, I sent them, and now I’m told to just "wait." Cancel Order NO00015JALY1 and share my refund reference ID immediately.
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Pawan Singhla (@SinghlaPawan) reported@JioCare Please refund my amount. You don't have a timeline for when it will be fixed, and you don't have a proper team to resolve the issue. It's still pending and no one is working on it. Please stop scamming people.
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Mohammed Chotumiya (@MohammedChotum2) reported@JioCare @TRAI @_MukeshAmbani I am facing issue from 2021 you guys giving this type of customer service over there
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GOKUL WANKHADE (@GOKULWANKHADE11) reportedJio Postpaid: Pay the bill, then chase customer care all day. 10+ calls, 20 mins/4 hrs/24 hrs—everyone has a different story. Pathetic! @reliancejio
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Hemant dhiman (@Hemant_dhiman92) reported@JioCare @reliancejio @JioCare i havent rates any complaint or service request, how the hell it get raised automatically, after your local engineer called me to not to recharge airfiber! I will not work after August 2026! Tell me this, i am not asking about service request!
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GAURAV MATHUR (@gauravm31) reportedInternet down since morning. And this has happened in the past. Ur help line does not connect to agent. Please call back. Hopeless service @JioCare
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GOKUL WANKHADE (@GOKULWANKHADE11) reportedJio Postpaid service is pathetic! Bill paid at 7 AM, still no service. 10+ calls, everyone gives a different timeline—20 mins, 4 hrs, 24 hrs. No proper resolution. Don’t take Jio Postpaid. @reliancejio
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AASIF ALI (@aasifali765) reported@reliancejio @JioFinance1 Jio Payments Bank’s helpline has no clear option to speak with a customer-care executive. Automated menus cannot resolve every issue. Please provide accessible human support and address this grievance. #JioPaymentsBank #RBI
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Mahesh LaxmanGanbote (@MaheshGanbote) reported@JioCare I check your number it does not shows any details I have checked this number on sanchar sathi why jio number not registered is it fake call or true I have make complaint against your company in TRAI
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Joy (@sai199907) reported@JioCare What’s the difference between your previous response and this one? Both are the same scripted reply. Instead of copy-paste responses, please address the actual issue and provide a proper solution.
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Shad Ansari (@Shad_Ansari_12) reported@reliancejio @TRAI Jio team visited Bakhrabad urf Khatai, Bijnor-UP 246734, but network is still poor inside homes, rooms and streets. Please don’t just inspect—install a new tower. We urgently need reliable coverage. If Jio fixes this, the whole village will prefer Jio.
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🎯Bh@v!n🎯 (@bhavin_09) reported@JioCare @JioCare Daily issue with net speed. Specially in night time. I am paying full amount of money to Jio. Now resolve my issue....
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Satyajit (@satyajit_i) reported@reliancejio An old alternative mobile number is saved in the Personal Information section of my MyJio account, but I no longer have access to that number. Please help me remove or update it. @JioCare
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Pradeep Singh Raju (@Pradeep55723096) reported@JioCare Poor Customer Sarvice Problem Not Solve
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Mohammed Chotumiya (@MohammedChotum2) reported@JioCare @TRAI @_MukeshAmbani Is this your customer service
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Prafful Bonaventure (@praffulbk) reported@JioCare How many days do you still need? It's unfair and it appears that you guys are scamming me. I have paid money and the countdown has started. You will bill me completely for the time which I didn't even use the service because it wasn't provided! Enough is enough, disconnect it now
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pranaytaylor 🇮🇳 (@pranaytaylor) reported@JioCare When will be the issue fixed?
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Pramod Doke (@doke_pramod) reported@JioCare Absolutely pathetic response/ no solution..
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✭𝔸𝕓𝕙𝕒𝕪 𝕂𝕦𝕞𝕒𝕣 (@abhaykr1998) reported@reliancejio I need help changing the registered email ID on my Jio Careers profile. The email ID is not visible anywhere in my profile on the app or website, so l cannot update it. I already have a complete profile and cannot create a duplicate account.
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Prasoon (@PrasoonTripat17) reported@JioCare Hello @JioCare @reliancejio "I went to the Jio store this evening to port my number, but the store manager refused, saying that the server is down. If this is the condition at a Jio store, what must be the situation in the rest of the city? My experience wasn't good.
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GOKUL WANKHADE (@GOKULWANKHADE11) reportedJio Postpaid is not worth it. Bill paid, services still suspended, and customer care keeps giving different timelines. Very disappointing. @reliancejio
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Hetav Dave (@hetavdave79) reported@reliancejio @JioCare Is there any accountability on your side? My broadband internet is down since last 2 days and the response that I get from your side everytime is - "system mein nahin dikh raha hai kab engineer assign hoga". Seriously?
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GOKUL WANKHADE (@GOKULWANKHADE11) reportedBill paid. Service still off. Customer care says 20 mins, 4 hrs, 24 hrs—apparently nobody knows anything. Worst experience with Jio Postpaid. @reliancejio
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Jignesh Patel (@Jignesh151188) reported@JioCare Please cancel my order refund my money I lost all hope please 🙏 do it tomorrow morning without fail I don’t want your service
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devender (@devi410) reported@JioCare 30 days, no resolution, endless assurances. I honestly feel like the customer is a joke to you. Is this the service Jio provides?”