Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/08/2025 12:55

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Bengaluru, Jaipur, Mumbai, Ahmedabad, Chennai, Agartala, Chandigarh, Solāpur, Jodhpur, Bhubaneshwar, Hyderabad, Ambāla, Kolkata and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Internet
IndiaBengaluru Internet
IndiaJaipur Wi-fi
IndiaMumbai Total Blackout
IndiaAhmedabad Internet
IndiaChennai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaunikBhasin Shonik Bhasin (@ShaunikBhasin) reported

    @reliancejio How do i get my Jio fiber connection to be disconnected. I am unable to get to your customer service. Please call me asap

  • GajareSaurabh saurabh (@GajareSaurabh) reported

    @Kasiv100 @JioCare @reliancejio Did your issue got resolve?

  • Pauly_Samm Saumen Pol (@Pauly_Samm) reported

    Hey @reliancejio could you please explain why nobody at my house had network from 9:58am to 11:40am? We are from Assam Silchar. I missed my exam because of your network issue

  • NaliniPriya_K Nalini Priya Kolanidi (@NaliniPriya_K) reported from Rājendranagar, Telangana

    @JioCare When we get network feasibility for new connection why not for the existing connection? May I know why I am suggested from @JioCare to take new connection?? My Jio fiber relocation is pending from 3days... @JioCare

  • sskhupse Shraddha Khupse (@sskhupse) reported

    @JioCare @reliancejio what a lethargic service, it's 8th day today since 24/9 these people are not able to resolve the issue no internet service, incompetent staff. Very disappointing.

  • iamshagunali Shagun Ali (@iamshagunali) reported

    @reliancejio worst to worst service #Shame

  • rknair04 Rajesh Nair (@rknair04) reported

    @JioCare I ve sent all details via DM two back but no response by @reliancejio poor customer care services by Jio once you take their connection

  • SatpathySantanu Santanu (@SatpathySantanu) reported

    @JioCare Is this way of yours for good customer service

  • singhal_aseem Aseem singhal (@singhal_aseem) reported

    @JioCare plz help in cancellation of this connection order id-NO0000IUZYAC.

  • simplytherahul Rahul (@simplytherahul) reported

    My neighbours use JIO fiber but when I place relocation request to the same building, website says Service unavailable. Beauty! @JioCare @reliancejio Moving to airtel soon.

  • rs_rafi Rafi Momin (@rs_rafi) reported

    @dinesagarwal @reliancejio @JioCare Till date. I have no issues with Jio. I didn't try to contact customer care

  • sundaramshrik సత్యం சிவம் सुन्दRm🇮🇳 (@sundaramshrik) reported

    @JioCare got an sms now regd outage in area/ wonder why jio will not adjust prepaid amt if service is disrupted,could not find terms of SLA why amt not adjusted

  • SureshRaika2001 Suresh Raika (@SureshRaika2001) reported

    I face network issues in my village. Due to network issues i can't able join my online classes, please solve the issue. Address: Balupura,sumerpur,pali, Rajasthan, 306902. Mob. 9649932941 @airtelindia @reliancejio

  • onkartalekar Onkar Talekar (@onkartalekar) reported

    @SlackStatus @JioCare can you please help flush DNS records? Slack does not work on Jio Fiber and Mobile data. Thanks

  • koutul KOUTUL VAISHNAV💙 (@koutul) reported

    @JioCare @reliancejio Being jio customer always made us proud, But today i am really disappointed to know that customer problems are not address properly by jio my refund of disconnected jio fiber hasn't credited within the 14 working day time period. Please solve the issue..

  • techagrawal Aditya Agrawal (@techagrawal) reported

    @JioCare I provided all these but please give me a call and resolve the issue asking 1 question everytime is simply wastage of time.. And I can't provide that.plz don't play chat chat game.. Give me a call and resolve the issue.

  • thinknow2 Hemanth (@thinknow2) reported

    @JioCare Pls avoid standard replies. Handset service center cannot resolve norton software issues. I am an IT software professional & your reply is not the solution. Norton Security requires a software patch for IOS 15 to rectify this.

  • Vinod2409 Vinod Panwar (@Vinod2409) reported

    @JioCare Are you going to extend jiofiber service duration until it us resolved or customer only have to suffer this jumbled by jio team

  • arijitpatra94 Arijit Patra (@arijitpatra94) reported

    Unable to send messages on @SlackHQ with @reliancejio network...

  • anshulverma94 Anshul Verma (@anshulverma94) reported

    @ksnavaneeth @JioCare I am also facing the same issue.

  • BaidKeshav KESHAV BAID (@BaidKeshav) reported

    other operator like @JioCare & @airtelindia still have networks and calls can be made but @ViCustomerCare doesn't have single bar of network.. this is not done at all.. there's a limit to being harassed.

  • SRINIVASSRIRAM5 srinivas (@SRINIVASSRIRAM5) reported

    @JioCare Still no response from you guys. You can please terminate my connection. If the issue is not fixed today.

  • ShaunikBhasin Shonik Bhasin (@ShaunikBhasin) reported

    @JioCare how do i get my jio fiber connection disconnected. Your IVR no does not have an option to speak to any customer care agent for this. Please call me asap

  • Heydiddldiddl Sanchita Guha (@Heydiddldiddl) reported

    @JioCare How does one talk to a Jio Care customer care person without wasting time on your useless chatbot that comes with the MyJio app?

  • rohitmailbox9 rohit goel (@rohitmailbox9) reported

    @JioCare @reliancejio pls close your customer care support . No resolution by ground team nor support team. No compensation for days services being down.....

  • iamshagunali Shagun Ali (@iamshagunali) reported

    @reliancejio shame on jio everyday we are struggling with poor networking internet connection today since one hour no net , ni custumer care call connecting contact me immediately

  • nitinyh nitin h (@nitinyh) reported

    @JioCare No use of that. Coz i have been sending the details from past 4 months and i only get one response "service is not available at your location"

  • Jitesh931118 Jitesh Patil🇮🇳 (@Jitesh931118) reported

    @reliancejio @JioCare Hey Jio Team, Can you please share the details when exactly will be the network tower installed at Sunasgaon (425309) is going to start..query for just porting to jio..as current network provider is a headache to us.

  • Meghana48667174 Meghana (@Meghana48667174) reported

    @JioCare What is the problem with jiofiber network at Hiranandani estate Thane everyday between 12:20pm to 5:00pm. No network on wifi and also mobile data .Students are facing problem for online exams. No prior intimation no customer service available.. pathetic service

  • aPICKACHAUDHARY Ashish Chaudhary (@aPICKACHAUDHARY) reported

    @JioCare i return my router when my connection got disconnected,but still didn't get my refunds ...its been around 20 days. I tried ur customer support but nobody response duly. No. 9927973520