Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Sūrat, Pune, Rājkot, Vadodara, Jodhpur, Bhubaneshwar, Kolkata, Shimla, Jabalpur, Udaipur, Nagpur, Pānīpat, Chennai, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 21 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Sūrat
|
Phone | 3 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Rājkot
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dipen Thaker (@dipenthaker7) reportedHello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio
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Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
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Digvijay Ahire (@Digvijayahire2) reportedHi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???
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Mohit Nagar (@MohitNagar13) reported@reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?
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Raghav kalsi (@Raghavkalsi3) reported@reliancejio lund service
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Sarat Kumar (@saratkumar845) reported@JioCare @Still no response received. When you provide 12 months subscription, that time you and your 100 other customer care executive will keep pushing. Now no one is responding. What's happening actually?;
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mahesh k (@mk2722372) reported@JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)
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Mohit Nagar (@MohitNagar13) reported@RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.
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Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported@smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.
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santosh sahu (@santoshsah86511) reported@JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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Suhas Patil (@suhaspatill) reported@JioCare 4 days, same promise, no resolution. Every day the request is rescheduled. What’s the point of tracking it if you keep changing the date? Extremely poor customer support. Please stop making promises and actually resolve the issue.
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Harshit Dhawan (@iharshitdhawan) reported@JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it
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Observer (@Observerrffs) reported@JioCare How much time it will take atleast tell what is the problem going on
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Dilipbaashha (@Dilipbaashha) reported@JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service
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Badri N (@hansIndien) reported@JioPlatforms @JioCare @reliancejio Promise a 5-6 PM slot today, let it silently expire without a call, and then auto-reschedule to tomorrow! 🛑 Service down since Aug 28 for paid account 410601143173. Ticket SR00003F9QWR is just stuck in an endless bot loop with ZERO real human contact or engineer details.
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Swap_nil (@SwapNil17533331) reported@JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN
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Aditya Kumar (@archik_adii) reported@JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio
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martian (@flyme2mars) reported@poteto @ChinuKabi there is a problem with @reliancejio. grok bot is not working when i connect my mac to jio hotspot or now the android app.
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Souvik (@ssurjsr) reported@JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Chidambaram Saravanan (@ChidamSaravan) reported@JioCare @JioCare Let us show some professionalism. I had DM'ed you all details including my FULL ADDRESS to you. Don't waste my time,asking for ADDITIONAL details like this. Be specific about, what you want? Will google map location will do? But, WHY YOU HAVE CLOSED THE COMPLAINT?
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Mayankbhimawat (@Mayankbhimawat1) reported@tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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C DATTA (@itsmagical22) reported@jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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Varun Sharma (@vsvarun03) reportedThe internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare
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Yashdeepsinh Jadeja (@imYJadeja) reportedInstalled new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged