Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/07/2025 16:45

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Hyderabad, Ahmedabad, Bengaluru, Chennai, Chandigarh, Ambāla, Kolkata, Bhopal, Indore, Vadodara, Cochin, Anantapur, Nagpur and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaHyderabad Internet
IndiaAhmedabad Phone
IndiaBengaluru E-mail
IndiaChennai Internet
IndiaBengaluru Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ranjana0212 Ranjana (@Ranjana0212) reported

    @JioCare Do you have voice customer care to assist your customer. Since last 2 hours i tried to call your customer care one is answering. I am facing connectivity issue from last 6-7 days even I can't browse Google. Could you please help urgently & get this issue resolved.

  • vishalpariwala Vishal Ariwala (@vishalpariwala) reported

    Pathetic service from @ViCustomerCare . My postpaid due is on 12 dec and i have paid my dues but i am being harassed being called 4-5 times in a day. Can you offer me better services @reliancejio and @airtelindia .

  • rajeevsharma304 Rajiv Sharma (@rajeevsharma304) reported

    @JioCare How slowly are you working on my issue that there is no call received despite sharing the details multiple times, nor any response. Each time I tweet, I just get same reply that you are working on it, are you? I don't think you are!

  • nurulhasan77 Zephyrus (@nurulhasan77) reported

    @JioCare I will never keep your hopes now. Already planned of moving out of jio and the fraud customer care service of yours.

  • Kapil80533459 Kapil (@Kapil80533459) reported

    @reliancejio Your internet service is just poor kindly refund my money else imporve your internet speed and chutiya customer service

  • ishtiapil ishtiyaque ahmed (@ishtiapil) reported

    @reliancejio @JioCare I regret to inform you that nowadays, I am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal, but I cannot make a clear phone call.

  • AsimKhan1994 AsimKhan (@AsimKhan1994) reported

    Worst network today @reliancejio @Jionetwork4 @JioCare

  • sachin_7777777 Sachin Goyal (@sachin_7777777) reported

    @narendramodi @cmohry @reliancejio # very bad service form jio in my area net speed Calling fault etc Plz resolve my problem as soon as possible

  • MBMRKDr मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported

    @JioCare I want you to refund my recharge amount because you are cheating by not providing the service which for I have paid the amount.

  • urmish_ub Urmish Basu (@urmish_ub) reported from Thāne, State of Mahārāshtra

    @JioCare Still no delivery of SIM. Such pathetic service.

  • ItsSauravShah Saurav Shah (@ItsSauravShah) reported

    @JioCare the whole one day has passed away but you still didn't reply to anything. Very very disappointing service!

  • swaptboyz prakash nair (@swaptboyz) reported

    @JioCare still no solution provided but the query raised has been marked as resolved

  • DosCorazones22 Dos Corazones💕 (@DosCorazones22) reported

    @makholiyakr @JioCare @reliancejio They won't give you buddy. They are testing the perimeter as to how to exploit. They are worst than the British invaders. Don't you realize friend why are they discriminating? Same case with myself. Using Oppo 5 pro 5G in kolkata but no 5g.

  • MalhotraArchana Archie (@MalhotraArchana) reported

    @JioCare @Naveen_ARAV Severe Wifi issues. Right now

  • ConnectRohini Rohini Prakash (@ConnectRohini) reported

    My internet is not working for the past 2 days and there is no proper response from customer care. Customer support is pathetic @reliancejio

  • anand18abhay Anand Abhay (@anand18abhay) reported

    @JioCare Everytime a new customer representative is messaging me.. this is happening from past 4-5 months now but still no refund. what are you guys upto? there has to be a limit in torturing your customers.....when will your earliest come and when will I receive my refund????

  • lavpigm लव पांडेय (@lavpigm) reported

    @reliancejio Please provide 5G network in Rajpur Khurd,new Delhi 110068

  • lovkesh6048 lovkesh agrawal (@lovkesh6048) reported

    @reliancejio Respected sir, I am Dr. Lovkesh Agrawal,resident of India.Sir I have a small middle class family who used to live very simply till few months ago... but due to some bad Influences I fell in the trap of betting and lost a huge amount of money... I request you to help me please

  • Surruyd SURENDRA YADAV (@Surruyd) reported

    @JioCare Your services are not available in my area. I already had tried to contact jiofiber support, but you people told that you can't help

  • Lokesh1891 Lokesh Saini (@Lokesh1891) reported

    @MobiKwikSWAT @JioCare Jio Prepaid Number 9958790374. On 07-12-2022, I recharged my number with ₹ 239 plan through Mobikwik App. According to Mobikwik the recharge was successful ,but I didn't received the recharge.please help and support on priority mobikwik no 9636685008

  • ConnectRohini Rohini Prakash (@ConnectRohini) reported

    My internet is not working for the past 2 days and there is no proper response from customer care. Customer support is pathetic @reliancejio @JioCare @JioFiber

  • DeathRolll786 Gadgets Player (@DeathRolll786) reported

    @JioCare Jio Store Person Charged me extra for Porting my Airtel my. Kindly Help. He charged me Rs.300 for Port request.

  • love_sr Safikul Islam (@love_sr) reported

    @reliancejio unable to send text messages to some contacts after converting to Jio eSIM on iPhone. Please help

  • i_am_nawal Nawal K Joshi♏ (@i_am_nawal) reported

    @reliancejio Dear jio If you have any affordable family plan please let me know I want to come to you from @airtelindia because their services have become very bad and in my area your services are running very good.

  • ImHPShahi Harshit Shahi (@ImHPShahi) reported

    @reliancejio @JioCare Strange that I'm told that there is shortage of Global jio sim from almost a month now that too in Mumbai. Please help on this, I've been struggling to get it and store is not aware of where it can be arranged from.

  • Amit61669332 Amit (@Amit61669332) reported

    @JioCare @JioCare you just made fool and did false commitment. My query is not resolved yet and you have changed the status to resolve at app. Still I didn't get what I was promised. Thanks alot so such a service.

  • YMehta_ Yash Mehta (@YMehta_) reported

    @JioCare @reliancejio this issue is still not resolved.

  • geetikakacholia Geetika Kacholia (@geetikakacholia) reported

    @JioCare Its been more than 24 hrs still no action taken on the complaint. Thank you for pushing to switch to another service provider.!

  • ritanjanpaul Ritanjan paul (@ritanjanpaul) reported

    @reliancejio But there is no support for iphone..

  • Ravish_vermaSHR Ravi shankar Verma (@Ravish_vermaSHR) reported

    @JioCare I have a facing very worth internet speed & calling problem. So you kindly improve the system