Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Mumbai, Jaipur, Rājkot, Bengaluru, Thiruvananthapuram, Lucknow, Bhopal, Madurai, Kanpur, Chandigarh, Baikunthpur, Agra, Chhindwāra, and Bhawānipatna.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 4 hours ago |
|
Mumbai
|
Phone | 5 hours ago |
|
Jaipur
|
Internet | 8 hours ago |
|
Rājkot
|
Internet | 8 hours ago |
|
Bengaluru
|
Phone | 9 hours ago |
|
Thiruvananthapuram
|
Total Blackout | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shoeb (@TheDarkDevil772) reported@JioCare same Reply I received on 18 Aug 2026 with service request number still no refund intiated by Your team till date and Another Date for Instalation scheduled today I need my Money Back ASAP @JioCare
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The God of Gopalganj (@timelesswit2025) reported@reliancejio @JioCare Your customer care says line is fine. Level two support line is busy and call later. You need to understand I am loosing business. I work for US customers and tomorrow onwards it is weekend. Many things are pending. Many calls are on hold. This is so unprofessional. Pls help.
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Sukhdev Singh (@itz_sukhi_) reported@JioCare @JioCare My issue is not resolved yet, I am completely disappointed with your service. #jiocare #jiofibre
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Chandru Asokan (@pulsarchandru) reported@JioCare I have already spent a lot of time explaining my issue to Jio customer care, but it was never addressed. I am using my mobile data just to reply to this thread.
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Aman Aryan (@amankum32420949) reportedHey @JioCare , I recently did a ₹200 OTT recharge, but I haven't received the promised Cinepolis voucher in my MyJio app even after 7 days+. Could you please help me resolve this? I am ready to share my details via DM.
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Alok Kumar Sharma (@aks_shrey) reported@reliancejio @relianceindustries — If a customer’s JioFiber service remains down for more than 36 hours, what is the point of taking a JioFiber connection? When and how will my issue finally
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Love for India (@luv4indiaaa) reported@JioCare You don't know how it's impected to me 3 days without call and internet when in my room just for few second network vanish... Bina phone k kaam nhi aajkal aap doge mujhe paise teen din se preshan hu bahar jao tb chlta ek ek msg ko peshan ho rha even did nt talk to my home
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Nirav Patel (@niravpatel10) reported@JioCare @reliancejio Hello, i have been facing severe call drop issues, call quality issues since a week. Internet is too slow too. Can someone look into this and fix this?
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Ritesh Mishra (@TonyStark0502) reportedJio network doesn’t work in my room. Every time I try to port, I’m promised the issue will be fixed, but nothing changes. Please stop making promises and provide a permanent solution. @reliancejio @JioCare
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Laraib Zemam (@Zemi15599355) reportedChose JioAirFiber only bcoz team promised TODAY install. Chasing since yesterday. Payment+KYC done today, Praveen & Puneeth came home for it — then Puneeth just says “shift ended” & left. Is @JioFibreCare @reliancejio ready for same-day requests at all? Order NO0001FCHZ2Q,Fix it
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Atul Tech ₿azaar 🇮🇳 (@Atulbazaar) reported@JioCare Tat*i service in my Area
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio The STB is part of the monthly plan and also the wifi is not working properly with frequent disconnection for the past 14 day. Lier lier @reliancejio pants on fire
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Arun Manicka S (@ArunManicka) reported@JioCare Tanya, I NEVER asked for suspension. I requested INVOLUNTARY CANCELLATION & a refund of ₹1060.82 paid 14-Jul because Jio removed utility poles (SR00003BPF29). Stop misrepresenting my request to hold funds. Process permanent account closure and refund to source account now.
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Gs bunny Ganesh (@shavallaganesh) reported@JioCare I am raising this issue very seriously. Please resolve this problem within 24 hours. If the issue is not resolved, I will have no option but to publicly highlight the poor quality of your service and make people aware of the kind of service you are providing. Please
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Krishna Thakur (@KrishAlpha7) reported@awadhiyarishi @reliancejio @airtelindia In my are worst
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Deepak yadav (@IDeepakyadav3) reported@reliancejio @JioCare I am using a Jio annual recharge plan, but I have been facing severe network issues inside my house. Due to constant call drops and zero internet connectivity I have already raised complaints with customer care multiple times regarding this. @TRAI
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Badshah (@itzmrbadshah) reported@reliancejio Useless Network 🛜
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Mitesh Mishra (@mishra_mitesh) reported@JioCare @reliancejio Dear Jio just let me know should I switch to Airtel? Because my data exhaust before half of day ends, then I recharge for extra data that also gets consumed just i scroll Insta and Facebook. But at the same time my wife use Airtel network.....
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reported@JioCare @JioCare please respond you have all the information. I need an answer. Why it was rescheduled without any intimation. No Engineer called for follow up. Your sales reps are not responding of my cal. Customer service is already out of reach.
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reported@JioCare @JioCare that is my question when ? Today as per first schedule tomorrow day after tomorrow. Whennn? 30 minutes earlier on which date. Is you customer service is sp pathetic and incompentent that you can't comprehend a question.
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Chandan kumar sa (@chandankumarsa) reported@reliancejio @jio_fiber @JioCare This type of **** so shameless and so 3rd class service you guys know only increament of price of recharge but never provide good service at all not even connect to consumer scammer jio airfiber
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reportedHello @JioCare @jio_fiber what pathetic service you provide I have booked for Jio fiber services on Aug 20 and I was given Aug 21 2:00 PM for engineer visit for installation. Didn't receive any call and without any intimation they rescheduled it for tomorrow.
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Chandan kumar sa (@chandankumarsa) reported@reliancejio @jio_fiber @JioCare it's already 20 days I have complaint about jio air fiber connectivity issue and no internet connection problem but the technical team not visiting only register complaint so shameless it's 4th time they register complaint. No one care ???
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Rahul Srivastava (@rahulvansh) reported@reliancejio I just had a conference call with Naveen Kaushik and the engineer, Shubham. The engineer has refused to come. Please take immediate action and resolve my problem.
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VINOD DEVNANI (@vinod_devnani) reportedSince past 2 months we have been facing acute network failure in many areas of AHMEDABAD. Despite repeated complaints no resolution is being provided. Why JIO has failed significantly for providing network services and Internet failure ? @reliancejio
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UnderHisCommand (@dustofyourfeet) reported@JioCare Waiting for resolution
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Alok Kumar Sharma (@aks_shrey) reported@JioCare as per your message, an engineer was scheduled to visit my premises today, 21-Aug-2026, between 13:00–14:00, for SR00002NKKX2. The scheduled time has passed, but no engineer has visited and there is no proper update. Please escalate this immediately and resolve the issue
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Avinash Dubey (@its_corp_avi) reportedJio have provided a bad network now days in maximum areas @JioCare @reliancejio
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SarFARaaz 🧡💙 (@sarfucool1) reported@jio_fiber @JioCare need help my set top box remote is not working, I've tried all the trouble shooting steps which was mentioned in the website. Please send someone to check it once
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ÂĎƙ (@_aka_adarsh_) reportedWhat a *******g stone age network this company provides @JioCare And even more if you try to talk to any costomer care person. They have got that ****, automated machine never tries to listen issues,just repeats what ever it is Using jio is just a frustration and lack of option