Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Chhindwāra, Bhubaneshwar, New Delhi, Mumbai, Patna, Sūrat, Kolkata, Shiliguri, Indore, Bhopal, Pune, Thiruvananthapuram, Dehra Dūn, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Total Blackout | 3 minutes ago |
|
Hyderabad
|
Internet | 6 minutes ago |
|
Hyderabad
|
Phone | 9 minutes ago |
|
Hyderabad
|
Total Blackout | 10 minutes ago |
|
Hyderabad
|
Phone | 11 minutes ago |
|
Hyderabad
|
Total Blackout | 11 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
anandnesss (@anandvadia) reported@reliancejio @JioCare the wifi is sooo bad!! Can't do anything real time with soo much ping spike! Seems it's a loophole. The testing platforms don't survey the hops and PING spikes get ignored. @airtelindia - would like to explore broadband options
-
jagdish (@jagdish93035331) reported@JioCare any bodies not resolved my problem plz do something cancellation my connection
-
aman bhandari (@aman2393) reported@JioCare That does not help. It says my booking has been rescheduled to a later date. why was I charged earlier then if you could not provide with the connection?
-
Puru Pal Singh (@Puru_here) reported@JioCare I switched to Airtel My complete day was wasted with yr customer support, I don't want your service anymore.
-
𝑯℘ (@GMBTweetzzz) reported2 days back (9/06/2026) I was booked jio airfiber and paid money,.. they said Tomorrow we'll reach ur home and fix the connection, but till now they didn't come and didn't even respond to my call... @JioCare
-
BHARGAV HALDIPUR (@17abrazer) reported@JioCare 5 days and still no SIM delivery for my port request (Order ID: N000015FPY01). Repeatedly told to wait 24 hours, but no action has been taken. Kindly escalate this issue and provide an immediate resolution. #JioCare #CustomerService
-
Modi Bhakt (@shabndu) reported@JioCare You have made joke of the your customer . I am switching to some other provider . Worst ever experience with JIO
-
Rosinka Chaudhuri (@RosinkaCh1) reportedJio promised 5G and installed fibre optic cable a long time ago, yet the signal is very weak and no technician is willing to change the box. Many calls have been made, rebooting has been done endlessly, all to no avail! The worst internet provider ever! @reliancejio @AkashAmbani
-
D.Shashank Jadhav🇮🇳 (@dshashankjadhav) reported@JioCare @JioCare State Escalation SR000038383F has a resolution timeline of today, yet no call has been received from the escalation team, engineer, or service manager. Service remains down and LOS light is still red. Kindly provide an immediate update
-
Abhishek Singh (@OptmSingh) reported@JioCare air fibre is down since 3-4 days and no action is being taken. Will you adjust these missing days from next billing cycle? Very poor service at my location. Need a prompt resolution on this
-
dip (@diptxsh77) reported@JioCare Tum logo se kuch nhi hoga. Tell me whether I can visit a Physical Store and port the sim and whether they hold the authority to cancel my previous porting request order @JioCare
-
Bhavya shukla (@bhavyaTrivedi16) reportedNo WiFi. Poor network. Day 3. Customers deserve answers and compensation. @JioCare
-
Biswajit Nath (@highlandersays) reported@JioCare At this stage, I believe a customer deserves more than repeated assurances and template responses. @reliancejio @jio
-
Deepesh Bharambe (@mebharambe) reported@JioCare Hotstar subscription is included in my recharge plan, still not showing in my Hotstar. Kindly resolve this. Also your customer care is pretty useless I've to come here to seek help
-
Satya Ranjan (@satya54u) reported@JioCare you should stop your service in bhubaneswar particularly achryabihar. The internet speed is pathetic. It's a smart City but service is like rural village.
-
Chitresh Sharma (@chitreshgoraila) reported@JioCare When will my problem solve?
-
Biswajit Nath (@highlandersays) reportedOver the past month, I have: • Contacted local representatives • Followed up repeatedly with customer support • Escalated the matter through JioCare on X •
-
Aditya Shah (@AdityaShah0912) reported@JioCare Kindly cancel my connection right away and share the cancelation request number. Your customer care number plays ivr that wait for engineer. Else would have logged the cancelation request there only
-
$umit $anatan (@Sanatan_1Sumit) reported@JioCare Problem solved
-
Crypto Fund Trader (@NoaYamamot46091) reported@sgobinathsr @JioCare Sorry for the poor service. Hope Jio resolves this quickly.
-
Manish Agarwal (@iammanish53) reported@JioCare @JioCare Stop giving timeline and deadline for someone’s hard earned money. Its been 12 days. Will take months to cancel and refund a simple money that too due to your kyc team’s mistake
-
sandy (@sandipjha88) reported@JioCare @reliancejio Please understand I can’t wait 4 u to install your new tower. Connection is damn poor and it is impacting my office work. I will certainly change to @airtelindia which has extremely good network here. I already have 1 Airtel number so thought of taking jio
-
Yash Bhatt (@theyashbhatt) reported@JioCare I was assured over the call that my issue will be resolved in 24 hours. It's over 24 hours now! There is no update from you guys..
-
Arghya Gupta (@arghya__gupta) reported@JioCare It's been 4days without internet and again I am waiting for engineer from morning I have left all my work and sitting duck will I get a resolution today or again you will waste my entire time and work. Please send someone
-
Shivakumar (@ShivaKumar_00) reported@JioCare What exactly are customers paying for? 4 days without internet, repeated complaints, fake "technician assigned" messages, and zero action from your team. This is a disgrace for a company of Jio's scale. Stop sending scripted replies and start resolving issues. If you can't provide service, don't take customers' money. Resolve this immediately before I escalate it legally. #JioFiber #PoorService #WorstService
-
Allabakash Khan (@allabaksh0004) reported@JioCare My Jio eSIM is stuck on a locked iPhone, so I can't receive OTPs for Apple Account Recovery. Visited a Jio Store for eSIM/physical SIM replacement, but staff refused service and directed me to Jodhpur. Please investigate and help urgently. #JioCare
-
sudhir jha (@sudhirj50334256) reported@JioCare last 3 days connectivity issue..not resolved yet..complain done..also verbally your manager mahtab alam..but work is not completed
-
Bhavya shukla (@bhavyaTrivedi16) reported@JioCare No WiFi. Poor network. Day 3. Customers deserve answers and compensation. @JioCare
-
Chandrakant Mani (@ckmani4u) reported@Airtel_Presence Is there any update on the request? Its already 12 days passed since i have raised the request for shifting. Please do cancel my connection! I don’t want to proceed ahead with airtel @airtelindia Hello @JioCare can I get a new connection in place of airtel please.
-
Pratik Singhal 💙 (@pratik_037) reported@JioCare And again after 3 days the internet services are disrupted. Again the engineer visit is just scheduled without the engineer visiting. Such a stupid customer service and I am fed up.