Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 6: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Patna, Kolkata, Nashik, New Delhi, Mumbai, Chennai, Chhindwāra, Bengaluru, Lucknow, Raurkela, Cochin, Delhi, Virār, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Total Blackout | 36 minutes ago |
|
Patna
|
Internet | 56 minutes ago |
|
Kolkata
|
Wi-fi | 1 hour ago |
|
Pune
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Surya Kumar (@adhavan_surya) reported@JioCare @reliancejio Such a worst customer service you have, you guys took payment from customer in 5mins but unable to install fiber without checking service and taking 21 days to credit amount but still not credited, when reached out to customer care no one has clue
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jagruk nagrik (@jagruknagrik237) reported@JioCare Still no network, in virar west gokul township,
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Manpal singh speedy (@manpalsingh62) reportedWorst wifi @JioCare @reliancejio I request everyone don't install jiofibre.. worst customer service
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shambhu26prasad (@shambhu26prasad) reported@jiocare You bunch of useless, braindead idiots! It's been a full ******* month and you still haven't refunded my money. Your so-called customer care is nothing but a scam. Lazy, incompetent, lying bastards who only know how to loot customers but can't do a simple refund. @CNN
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Kamal Ashok (@kamalspm) reported@JioCare Issue not resolved yet. How long will it take to locate the issue?I am seriously considering to change my network to some other company. (1/2)
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Siddharth Biduri (@SiddharthBiduri) reportedHello @JioCare, I'm facing a severe network issue in my area. Calls frequently disconnect, internet speed is very slow, and sometimes there is no network at all. Please look into this issue and resolve it as soon as possible. PIN Code - 302029
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Patriot (@00tweet_bot00) reported@JioCare airfiber got down during fifa wc live match🙄in first 30 mins,till then waiting for ur pathetic network🥲
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jerryboy (@gerald_passo) reported@JioCare you created a new SR after 4 days .. SR00003AESJV You are playing fool with your customers!! @JioCare #fraudsters #Horrible #customercare Please dont send anyone ., There are other service providers
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Mohit Gupta (@mohit4744) reported@JioCare Does 11 days to resolve the issue not count as delay? @JioCare @reliancejio
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Anantakrishnan (@ATKrshn) reported@JioCare @JioCare Even after registering the mail, your service is pathetic. Now it has officially been 2 weeks since I initiated this process. Just leave the space for your competitors if you are this incompetent.
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Jigar M Chhaya (@jigarmchhaya) reported@reliancejio It seems you only answer if somebody shouts here right???? I am suffering since last 24 hours with network issue, and tried everything including messaging your personally here but no response. Now if I kick you here directly in your business line, you will respond
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Yash (@Y4SH10) reported@reliancejio Keep sucking that idiot modis ****. We are switching to Airtel
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Manoj (@Manoj2275) reported@JioCare Hi @JioCare, we're going to setup it after sometime, requesting you to cancel this one and issue the refund, we already informed to the agent here but haven't got any response, issue the refund as soon as possible
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio @ril_foundation After the issue was resolved on 22 June 2026, the internet worked properly only for a few days. Unfortunately, the same connectivity issue started again from 26 June 2026. I have raised multiple service requests since then, but there has been no proper resolution. (5/16)
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Kamal Ashok (@kamalspm) reported@JioCare Got the service back. Expect it to continue without service disruption.
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Mr.Bushido (@MrZoroBushido) reportedJio and airtel both are the worst services providers . More than hours on no stable Internet/no Internet at all , calls getting dropped mid way + the worst help centers in their app. . Plz fix this asap @JioCare @airtelindia
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Shailesh Bhosale (@shailesh8199) reported@JioCare @reliancejio Repeatedly forwarding my request is not a resolution. It was cancelled due to an equipment shortage. Please confirm equipment availability and my installation date. #JioAirFiber
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अनिल पवार (@AnilPawar1982) reported100 Mbps plan, but only 24 Mbps download and 6 Mbps upload! This is unacceptable, @JioCare. I've already raised complaints, but the issue continues. Please stop closing complaints without fixing the root cause. Kindly arrange an engineer visit and deliver the promised service.
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kush Rajput (@_itskr) reported@JioCare I'm unable to work because of this prolonged outage. Thousands depend on mobile internet for work, banking and communication. Why has this outage been allowed to continue for days? @TRAI
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Anurag Mishra (@anurag_smishra) reportedThe level of shamelessness is impressive. You act like you're doing customers a favor instead of providing a paid service. Zero professionalism, zero accountability, and apparently zero interest in fixing the actual problem. @reliancejio
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Tejas (@imTejasBarot) reported@JioCare Its down again! Sending a service ID via DM, Lets see how quickly you can resolve it! Please don’t send drafted responses!
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Aatul Patankar_Official©️®️ (@imatulpatankar) reported@JioCare @reliancejio no network at area 401209 - Taki Road, please check and resume the tower. Water log started residing kindly check on it. Urgently assistance required.
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Brijesh Gupta (@Brijesh06991328) reported@Jiocare It's been 48+ hours, and my broadband issue (No Heart Beat) is still unresolved. I've called customer care 8 times with no resolution. Request ID: SR00002MBDOW. Please resolve this urgently. #Jiocare #PoorService
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Yash Javiya (@yash__javiya) reported@reliancejio @JioCare Here is the proof of the absolute mental exhaustion your team puts customers through. No deadlines, no accountability, just pure negligence in a prime location like Mumbai. Fix this tonight, or I am canceling the porting request and moving straight to Airtel. Enough this. @TRAI
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Praveen (@pepraveen) reported@JioCare Can you clearly tell me how much longer you need to process a simple cancellation and refund? It's been almost a month. So far, all I've seen is: - Overpromising and underdelivering. - Lack of transparency. - Poor customer experience. #CustomerService #RefundDelay #ConsumerRight
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Tushar Dodiya (@tushardodiyaa) reported@jiothings @jiomotive @JioCare Dear #JioMotive Support Team, I am extremely disappointed with the service and support I have received regarding my JioMotive device.
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kush Rajput (@_itskr) reported@JioCare Every call to 198 ends with "2–3 hours." It's been 4 days and the issue still exists. Why are customers repeatedly given inaccurate restoration timelines? @TRAI @DoT_India
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lakhan patidar (@lakhan00008) reported@JioCare Pl share service request number and update
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Priyank Jain (@priyanktweets) reported@JioCare Still no visit, still no update, still no internet. Is this such a wired service. #Jio #JioFiber
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sudhir singh Rathore (@sudhir_singh99) reported@JioCare No need to your support now. Guide your technician dont call me for appointment. I will never use jio services again and port family numbers also. Thank you for worst experience @jagograhakjago