Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 1: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Sūrat, Indore, Mumbai, Allahābād, Chhindwāra, Jaipur, Hyderabad, Chennai, Bhopal, Kolkata, Dhanbād, Thoothukudi, Ahmedabad, Bengaluru, and Mohali.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 14 minutes ago |
|
Indore
|
34 minutes ago | |
|
Mumbai
|
Wi-fi | 34 minutes ago |
|
Allahābād
|
Internet | 1 hour ago |
|
Allahābād
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan Roy (@Chandanakc77) reported@JioCare dear support team
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Mayur (@mbothra) reported@JioCare @reliancejio our Internet is down since Friday evening. But your technician hasn’t shown up to the site. We’ve complained to your customer care several times but there’s no resolution. Your team is constantly rescheduling the service request. Please look into this asap.
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CA Sahil Choudhary (@CAsahil0609) reported@neeraj222007 @JioCare @jio_fiber They don't give the refund, neither do they bother with giving service
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Jai Hind ki Sena (@Abhishe59133735) reported@JioCare I have given you my number. Have some courtesy to call and understand the situation. For me, it's simple, I want to disconnect Jio Fiber because of your lousy service.
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Shashank Shekhar Jha (@shashank_ssj) reportedHello @reliancejio, there is almost no network at my location.
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Joydev Biswas (@BharatiyaJoydev) reported@JioCare Today Problem Solved need Bill Or Pre Payment Wavier from 27th May 2026 to 1st June 2026
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Chiranjeev (@chiranjeev2003) reported@JioCare @reliancejio Check your DM & respond with sending people to fix your network.
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Sandeep 🇮🇳🇮🇳 (@hindusandy007) reported@reliancejio @JioCare Jio Team, I receive absolutely no Jio network coverage inside my home; I have to step outside to make calls. Please resolve this issue; otherwise, we will be forced to port out the numbers of all our family members.
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Batalik Sector (@FarhanLadakhi) reported@JioCare My issue still not solved. Please collect your “ DABBA” and refund my money as I’m switching to Airtel’s Fibre
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Udit Gupta (@Udit_143) reported@JioCare Stop giving unnecessary replies i already tried everything your set-up box stuck on JIO logo now shut ur mouth i am very frustrated with ur service now i will apply for @airtelindia airfiber
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ॐ नमः शिवाय (NAGA WARRIOR) ॐ नमः शिवाय (@PANKAJK88720978) reported@JioCare If the order is already cancelled.. then why this much time taking for refund? Like this I am observing numbers of issues in social media. But u have the same set of answer. @khurpenchh @nshuklain
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Arvind Parashar (@ArvindParashar1) reported@shashank_ssj @reliancejio It is a common issue. They are all messed up.
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Akash sharma (@akash0734) reported@reliancejio @JioCare Now you raised another Req id What you trying to do here..?? Dear Customer, Service request no SR000037AL8J has been raised in your account. You will receive an update for this request by 2026-06-02T20:17:50. To track the status of your service requests at your convenience.
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Mahesh bala (@MaheshBmp7) reportedEven after multiple escalations, there is no resolution. Today, a Jio KYC executive promised to visit in 30 minutes but never arrived and did not answer my calls. I paid ₹1,200 for service, not delays. Very poor customer support.@JioCare @reliancejio
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मन का मीत (@mit_waghela) reported@JioCare since the last two days we are facing jio air fibre issue in my building multiple requests but no support from your team. kindly look into this matter
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Davinder patel (@Davinder_patel) reported@sanjay_pat347 @reliancejio They will not give you a refund no policy they have only you option to close this since 10 may i am facing this issue @JioCare no one entertain just give a appointment but no one came
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Manish (@ursMANish4U) reported.@JioCare Do you have any shame? It's been 6 days since I shared my full details in DM — no response, no fix, no call, absolutely nothing. You took 3 months of payment, deliver 1 Mbps instead of 100, and now can't even reply to a DM? @TRAI #JioScam @aa #ConsumerRights
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Jarvis Trinidade (@jarvis_cfc17) reported@JioCare @reliancejio JioFiber dead for 24+ hrs and counting. Third outage this year, still no compensation. Is this the "best network" you advertise? Sort it out before I make a decision of moving away from your service. #JioFiber
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disturbed citizen (@inamwani09) reported@JioCare @jagograhakjago @reliancegroup past 6 months I am facing this issue and nobody seems to be bothered by this.. I am getting an Internet speed of 1mbps for paying 1400/month.customer care team seems to be clueless and ask me wait for 4 hours and no one follows up.
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Ginger Bunny (@RailNeer_) reported@MSEDCL has started its usual business in Airoli sector 3again. Peak summer and no electricity 🥲, shameful behaviour, @reliancejio has been also down since the electricity went off. @NaikSpeaks what's this behaviour bud?
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Amit Tiwari (@ImAmiTiwari) reported@JioCare I buy plan of 100mbs and last 20 days in getting 5-10 mbps what is this ?? Are you people going to provide me extra 20 days which I loss due to ur bad services - I paid money for that. @
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Indra G (@indgusty) reported@JioCare The issue is for months and now since 30 May I am listening to excuses
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shambhu26prasad (@shambhu26prasad) reported@JioCare A cancellation/refund request has already been raised through customer care. Kindly confirm the expected refund date and ensure there is no further delay. The service was never installed despite payment being collected.
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Rohit Nambiar (@rohit_raj_mk) reportedVery disappointed with @JioCare service. It's been 6 days since I raised a service request, and no service engineer has visited or resolved the issue. Repeated follow-ups have not helped. This level of customer support is unacceptable #JioAirFiber
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Dr. kriti Tripathi (@spritualgya) reported@JioCare It's ok no problem,,m already using jio sim and will use always but here in my area jio wi fi is not working i complained so many times they told me clearly that in this area network is not there better you get it disconnected so I want to be disconnected,but still m jio user
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Anand waibhav (@AnandWaibhav) reported@JioCare Hi sweety , I have already sent you all the necessary details. Please fix the internet and calling issue asap..
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Rajnish Singh (@the_rajnish) reported@JioCare When your app is showing expected resolution time , as 1 June 9:15 AM , and it's 6 in the evening and still the problem persists then what is your resolution for the problem. It's nothing but harassment.
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Rohhit Bhatnagarr (@justscorpion) reported@JioCare Now another complaint has been raised after I tweeted and it says expected time for resolution is June 2nd 19:44, which means another day of long annoying wait. What about my delayed on-going pending complaint? This isn’t satisfactory reply
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Nagam Vivek Vardhan Reddy (@NagamVivek) reported@JioCare This is disgusting and irritating I have mentioned in the tweet that I have done it ten times and still you are asking me to do this. I am not the only one facing this issue whole village is facing this issue. The problem is on your side. Phew this is ridiculous.
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CHIRAG SINDHU (@CHIRAGSINDHU1) reported@JioCare You don't have a single employee for this issue since 29 may 2026