Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Aurangabad, Bengaluru, Indore, Dholka, Pune, Bhiwāni, Vadodara, Sūrat, Mumbai, New Delhi, Patna, Ahmedabad, Chhindwāra, Dehra Dūn, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 3 minutes ago |
|
Aurangabad
|
Phone | 41 minutes ago |
|
Bengaluru
|
Internet | 1 hour ago |
|
Indore
|
Total Blackout | 1 hour ago |
|
Dholka
|
Internet | 1 hour ago |
|
Pune
|
Wi-fi | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anirudh Khandelwal (@imAni2311) reported@JioCare Have sent an official mail to which a response is given but no resolution for a simple task like providing timely service is assured even after passing of hours since complaint.
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Deepak pradhan (@Dp_0813) reported@JioCare This is not a device or SIM issue—everyone in the entire area is facing the same network problem. Please stop sending generic troubleshooting steps and restore the tower service urgently. #Jio #NetworkIssue
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AgNtPARADOX (@mdxgcmas87) reported@JioCare My JioFiber has been completely down for 3 days, and SR: SR00003AG47B is still unresolved.Despite multiple complaints & repeated calls, I've received nothing but automated replies. The engineer who visited on 7th July left without fixing the issue & put my ticket on hold
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आदित्य कृष्ण (Aditya Krishna) 🇮🇳 😎 (@aaditya_krishna) reported@Airtel_Presence How long does it take you to resolve an issue. It has been over a week for my raised issue and there is no resolution in sight. I think it’s better to switch to @reliancejio or @TataPlayBinge
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare why is my complaint being shown as on hold? I did not put it on hold. And how many more days will you take to resolve it?
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gupta rk (@guptark33341642) reported@reliancejio poor service with no assertive response except argument Network down for days at Shaktinagar Extn Delhi at my house Regret to have it
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dhruv (@dhruvvv29) reported@JioCare No technician is available or visit for the concern. No response from your side this is pathetic it has been 5 days now and the internet is still not working.
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Love the rock (@Lovetheroc41729) reported@JioCare @jameelA29352347 Dear sir I have tweet about my internet stability issue few minutes ago but no one have Time to reply what happened
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Vikas Singh (@VikasSi94922142) reported@JioCare 5 days down and still no confirmed slots? This is completely unacceptable for a premium 'AirFiber' service! My work is completely stopped. I don't need automated excuses, I need an engineer today. Please share the contact details of the Badlapur West Area Manager immediately.
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Arun Raghavan (@ArunHvguru) reported@JioCare Nobody really cares. I get automated messages. Nobody wants to make things right. Your technicians are surely not working on the issue. It does not take 3 days to restore internet connect in 1 particular area.
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Rohit Jain (@Rohitjain_msj) reported@JioCare The engineer didn't visit on scheduled date and time. This is serious. The appointment had been scheduled twice, but no one visited from Jio's Team. And do share the concerned official's contact details. THIS NEEDS TO BE RESOLVED TODAY, the issue persists since last 4 days.
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Edison Xavier (@guruedison) reported@JioCare @JioCare Thanks for your reply. Today is the 7th day without internet. My wife works from home and her work has been affected. Please share the engineer's name, contact number & ETA today. If unavailable, assign another engineer immediately and compensate for the prolonged outage
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Manish (@mbihani0710) reported@JioCare @JioCare it is full of fake promises and commitment. Sales people come and promises fake date of installation. Customer care have robotic answer only. Links to check status always shows error. Better u refund my money immediately and stop playing with customer like football
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rutvik shukla (@ShuklaRutvik) reported@JioCare Why you are lying of weather conditions issue, i live in bopal ahmedabad area where from last week there is no major rain or weather issue ...why copy pasting standard format without checking anything?
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Aman Panchal (@Amanpanchal0) reported@DevenderKG @JioCare @reliancejio This needs quick resolution from Jio side, wrong delivery number defeats the whole doorstep SIM process.
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Goldy Bhatia (@goldybhatia43) reported@jio_fiber @JioCare hi my internetnet is not working from last 48 hours jio number+911135709788, alredy complaint to customer care but problem not resolved
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Bhavdeep (@bhavdeep__) reported@JioCare jio fiber not working since morning, registered the complaint, but they are saying Engineer will visit tomorrow. I need to restore my connection today itself. Please look into it.
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Pratyoosh Bhatia (@PratyooshBhatia) reportedairtel and jio should offer an opt-in “sim lock”: once enabled, no duplicate sim gets issued on my number without digilocker verification. physical ids not accepted, period. forged aadhaar photocopies are how sim swap fraud starts. the govt’s current fix? a warning sms. @airtelindia @reliancejio @DoT_India *opt-in only since we live in India*
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Chandan (@ckssingh) reportedHello @JioCare please provide customer care number for my fiber connection here only , do not advise other things . Please provide direct customer care number where some human can talk as I am facing Internet issue from last night , do not force me to change the service .
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Jeetendra Garg (@garg_jeetendra) reported@JioCare @JIOAIRFIBERIN @reliancejio I have been continuously calling customer support since last week, but the issue has still not been resolved.
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Anunay Tewari (@anunaytewari7) reported@JioCare Please stop sending generic replies and provide: The exact reason for the delay. A confirmed installation date and time. Assurance that my order will not be cancelled without my consent. I expect this issue to be resolved on priority.
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Rushabh Pasad (@rushabhpasad) reported@JioCare Ordered a new Physical SIM on 2/7. After 7 days & multiple follow-ups, no SIM, no resolution. Payment is debited instantly, but there’s no cancel/refund option - you must wait 30 days. Why the forced interest-free use of customers’ money? @DoT_India @jaagograhakjago #Jio
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Ram Bhau (@rambhau171) reported@JioCare CEO, Jiofiber customer service care Are you alive or dead? My Jiofiber customer service request number SR00002MD7YM date 07/07/26 is not resolve,Useless Jio-app shoudling engineer visit 12 times till now,1800896999 isn't responding,I call 40 time Ravi Jangid+912235258541
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हर्ष महेता (@HMHarshMaheta) reported******* worst ever service by @JioCare Not wifi not data pack worst speed
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Pritesh Solanki (@Pritsolanki10) reportedDear @JioCare @reliancejio @jagograhakjago I'm extremely disappointed with your service. Due to bad weather over the last few days, my JioAirFiber internet and TV channels stopped working. However, the weather has been clear since the day before yesterday, still not restored.
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Abhinav gupta (@abhinavgupta066) reported@JioCare I haven’t received any update on my refund yet. This was not what I expected from a company this big. They just take our money and when it comes to refund it, then there’s no one to look into the issue. Such a shame @reliancejio
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PT (@Pooja_Marketeer) reported@Consumer2Court I’d like formally raise a complaint against @JioCare for mentally harassing us.This is the second time in last 20 days that the internet connection is lost and no one has visited for restoring it.These good gor nothing idiots don’t respond to calls. @_MukeshAmbani
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Arun Kumar (@ArunKum67639217) reported@JioCare @reliancejio order booked on 11 may 2026 jio Airfiber connection wasn’t installed due to feasibility issue but my advance payment 2222 is still NOT refunded after 2 months..portal showing Refund not applicable. This is complete harassment….
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AK GUPTA (@AkGupta2702) reported@reliancejio taking plan for one year and connection is not working from five days . Regularly complaint. Now from call information reach us that our jio fiber is closed from back-end. What the hell . No one to help 😭😭😭
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A (@BlockNStocks) reported@JioCare my Jio motive device is not reporting since last 2 months . I had written numerous mails but no solution still. Kindly connect me directly with concerned person .