Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Latur, New Delhi, Nashik, Bengaluru, Jaipur, Jamshedpur, Mumbai, Indore, Pune, Guwahati, Meerut, Coimbatore, Mysore, Chhindwāra, and Gangtok.
| City | Problem Type | Report Time |
|---|---|---|
 Latur
|
Internet | 11 minutes ago |
|
New Delhi
|
Phone | 16 minutes ago |
|
Nashik
|
Phone | 19 minutes ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Jaipur
|
Wi-fi | 2 hours ago |
|
Jamshedpur
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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venkatesh (@JaikarVenkatesh) reported@JioCare I want action from jio not just text update If this not resolved today I will raise to National Consumer Helpline (NCH) Complaint @reliancejio @TRAI
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BHUMI (@Bhumika_2024) reported@Anuradha_002 @reliancejio This is the biggest problem that Jio company is unable to understand.
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Jaideep Singh 🇮🇳 (@jaideepcharak) reported@reliancejio @JioCare I request a SIM port on 27th of July through online, KYC done and Rs. 299 charged for Self KYC Prepaid. Now that SIM is inactive on its network since 2 weeks and we were waiting for the Jio SIM at our doorstep but today when I connect the jio care,
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ajaysamantula (@ajaysamantula) reported@JioCare what a pathetic service, No one shows up at the scheduled visit time slot and they will postpone the slot to day after day . If this is how it’s going to be, I am already vexed up . Hey @ACTFibernetHYD how early can you provide a new service??
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Ranjan Boral (@boralranjan) reported@JioCare @GooglePlay google play is not working with jio mobile network, showing error DF-DFERH-01 on my OnePlus 12 @onepluscareIN
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rooh_65 (@iamrooh99) reported@reliancejio raised an issue with Jio, received a message saying it was “resolved,” but the issue is still not resolved. The same problem keeps happening every day, and I’m tired of reporting it repeatedly. I’m porting out to @airtelindia now.
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Himanshu Agnihotri (@operatorlab_) reported@reliancejio @JioCare I’ve called customer support repeatedly. I’ve raised the complaint. I’ve tweeted. @JioCare has replied. And after all that, the answer is essentially: “Our system won’t let us tell you when the engineer is coming.” That is not a resolution.
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Archit Srivastava (@srarchit) reported@JioCare Signal is dropping, fibre is slipping, but prices keep climbing. Looks like the only thing with full bars is the bill. 📶 @reliancejio
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Partha Sarathi Patra (@parthas41450911) reported@JioCare Yesturday also installation not done. I took half day as your engineer ask to come, but whole day gone he didn't come. Today is the last day I will wait for installation, else refund my money. I have other service providers as well like airtel fiber and others @reliancejio @TRAI
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Master🅱️lan (@ajdonewithyou) reported@JioCare No usable network for 3 days straight. What are you even charging me for?
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yugabrat bharadwaj (@yugabratbharad1) reported@JioCare Why is the Jio network completely down in the 781378 area right now? Despite repeated complaints, the issue is still not being resolved. This has become a serious and recurring problem. Please look into it urgently and restore the network. @reliancejio @TRAI
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Er Manpreet Singh (@manpreets308) reported@reliancejio @JioCare Have you checked my attachment or my statement where I mentioned I am not getting 5g signal even 4g signal is showing 2 bar only. Then why are you asking to me to share website
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Jaideep Singh 🇮🇳 (@jaideepcharak) reported@reliancejio . Now I wants my 299 rs refund back and I'll port to some other Network not Jio. Thanks
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sk (@sarveshminal) reported@JioCare @DoT_India NO0001FAPKJY(Payment done 19/08/26,status installed, but in reality the device is not installed still) After registering my complaint,Mr Kr was assigned(9263702401)to resolve the issue. However, this individual has completely failed to meet their commitments.
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Aditya Swarup (@aditya_swarup24) reported@reliancejio @JioCare How will I get my security deposit of ₹575 back which I paid while porting from prepaid to postpaid. I recently ported it back to prepaid and now I need my security deposit back . You don't have any option for this on ur app. Help me out!
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Debabrata Dash (@Dash9200) reported@JioCare Hello @JioCare i think you should update yourself from the previous comments of this post. My connection is not working from 15th august and i have already raised a complaint for this. You are asking to pay the bill without providing service.
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ambit mishra (@invins_idle) reported@JioCare I have recharged my JioFiber connection, but my internet service still hasn't started. I have already contacted customer support multiple times through calls, chat, and email, but I have not received a proper resolution. This has been extremely frustrating.
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Pavan Kuchi (@pavankuchi) reported@reliancejio @JioCare i have paid amount for Jiohome and 2 days back and still waiting for connection such a pathetic experince. Never faced with ACT/Airtel Agent who took money doesnt attend the call at all Srinivas V(+91-8310172440). Im OOO due to no internet for 2 days already
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gurux090 (@gurudattch) reported@JioCare that's not how it works , my entire work depends on the internet and it's really frustrating please cancel and refund me, if I don't get my installation by tomorrow 11 AM
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Himanshu Agnihotri (@operatorlab_) reported@JioCare Please resolve my issue instead of these automated responses.
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Surya Chauhan (@SuryaChauhan22) reported@JioCare @reliancejio Your services are taking a new leap toward becoming the best pathetic service in the world.
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Shivanand Ramchandra (@Shiv_Ramchandra) reported@JioCare @JioCare what is the ETA. You can collect your router whenever you want, refund the relocation amount I paid. And no has answered 2 question I have been asking. 1. ETA 2. What is the next escalation method a customer should use?
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Dilipbaashha (@Dilipbaashha) reported@jitendraverma__ @JioCare My jio fibre connection wire break out near home yesterday at 3.30 pm still now no one responded and issue also not solved,after raising complaint still now no engineer assigned for this issue
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Santkumar - An Author (@Saantkumar) reported@JioCare @TRAI Jio has been rendering very poor services. Shocking, deteriorating and maddening experience. Jaunpur, Kerakat, Kanaura 222148
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Ankit kumar (@Ankitjdvm1992) reported@jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.
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NITIN JOSHI (@nitin_josh) reported@reliancejio @JioCare Issue got resolved. Many thanks for the prompt support.
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TARUN RAJ SINGH 🚩 (@TarunRajSingh_) reportedPayment done still internet not working, this message came Dear Customer, Service request no SR00003FJ1K3 has been raised in your account. You will receive an update for this request by 2026-09-02 @JioCare
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Archit Srivastava (@srarchit) reported@JioCare Weak signal. Weak fibre. Strong price hikes. Looks like the only thing with full bars is the bill. 📶 @reliancejio
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Dr Akash Rajpal (@akrajpal) reported@JioCare Sorry to say but youre unable to understand my issue & are responding roats. My problem is with a repeatedly logging out Google play downloaded Jiotv+ app on my smart tv & not my STB. I prefer using the app on tv instead of STB for convenience which you seem to work against
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Er Manpreet Singh (@manpreets308) reported@JioCare Naveen I saw your message and replied you as per your statement you can not enhance the network coverage. As per your statement user will receive or not receive the signal it's not your problem. Make sure If you not take it seriously I will highlight this issue on every platform