Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Bengaluru, Bhopal, Ahmedabad, Noida, Nashik, Hyderabad, Mumbai, Delhi, Solāpur, Chennai, Kolhāpur, Kolkata, Hisar, and Nagpur.

City	Problem Type	Report Time
Patna	Internet	2 hours ago
Bengaluru	Internet	2 hours ago
Bengaluru	Internet	2 hours ago
Bhopal	Wi-fi	4 hours ago
Ahmedabad	Wi-fi	4 hours ago
Noida	Wi-fi	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vedansh Gupta (@VedanshGup34379) reported 3 minutes ago

  @JioCare @reliancejio The jio fibre service persons are very irresponsible and incompetent .Without visiting the sites they themselves either reschedule the visit or hold the calls .Absolutely pathetic service of jio fibre Service request number : SR000033VCLF

• 
  Bhavesh perspective (@Bhaveshpress) reported 5 minutes ago

  @JioCare Still no installation of my JioAirFiber connection, Is this the level of service customers should expect? Are customers supposed to just wait endlessly after payment? This is pure negligence. If this is not resolved immediately, I will be forced to escalate this further.

• 
  STAKE SKILL (@mandeepluvu) reported 6 minutes ago

  @reliancejio Consistent Network Blackout & Infrastructure Failure - SR00002KKZXM my extreme frustration regarding the pathetic state of Jio’s network services in my location.Despite multiple complaints, including **Service Request No: SR00002KKZXM**, the issue remains unresolved.

• 
  Jaspreet Singh (@Jaspree36737141) reported 8 minutes ago

  @JioCare The concern is that I am facing internet speed issue from 8th april and speed is very poor and connectivity lost regularly. Cam you please arrange a engineer schedule at my place..

• 
  Abhishek Shrivastav...🖋️ (@prabhishek_shri) reported 8 minutes ago

  @reliancejio In Rewa Madhya Pradesh Chirahula Colony Network is not working and my Air fiber connection and Internet is not working from 3:00 pm . So Kindly check the reason and maintain the connectivity so we use the services properly.

• 
  Madhav R. Krishna (@Matrix_Milo2021) reported 11 minutes ago

  @JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date

• 
  Ajay kumar (@ajayn1729) reported 14 minutes ago

  @JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights

• 
  Mukul Anand (@Mukulan02980712) reported 15 minutes ago

  @airtelindia @JioCare — Pathetic internet connectivity at Patsa Village, Hasanpur, Samastipur, Bihar (PIN: 848206)! 📵 No proper network, no data speed — residents are suffering daily. We PAY for services we DON'T receive! When will you fix this? #AirtelFail #JioFail

• 
  pandit0054@gmail.com (@pandit0054) reported 18 minutes ago

  @JioCare Very disappointing experience with Jio AirFiber. Internet not working since recharge, engineer visit delayed, and still no resolution after 10+ days. Even billing is ongoing despite zero usage. SR: SR000033UDTN NCH Complaint Filed Please resolve immediately.

• 
  Mei Yewno (@MayUKnoww) reported 22 minutes ago

  @JioCare Really? If so that's not an option for me. By the way i have a feedback to you. Please consider improving your customer support. Text support on app is really annoying. Your AI doesn't understand anything, feels like programmed answers, not curated. Thanks for the reply.

• 
  Mrinal 🇮🇳 (@BrajMrinal) reported 22 minutes ago

  @JioCare I am not going to repeat the same story again... last time you guys only issued the services request number after getting all the details...i had ordered Sim on 31st March and now it is 14th April. I no longer want to wait for Sim delivery..please cancel and refund my payment

• 
  Sanji (@sanjilikesyou) reported 24 minutes ago

  Four things that we will never see 1. Atoms alignment 2. Unicorns 3. Angels 4. Care from @JioCare

• 
  Arvind Gupta (@iamthecreator87) reported 25 minutes ago

  @airtelindia what th **** is going on I am having airtel network postpaid where I am paying 2k monthly then to the net speed is like a ******* 3G.@JioCare what nonsense is there with jio I am using your unlimited plan n paying 800 monthly n wat network u r giving @reliancejio

• 
  varun (@varun1784556) reported 26 minutes ago

  @JioCare I've sended my details in DM can u resolve my problem please..

• 
  Yash Shah (@ImYash511) reported 27 minutes ago

  Jio fiber is worst. I can’t use it even in my room where distance is less-then 4-5m. It still not get connected. Customer care never responds. Same is story with Airtel.. what to do now.. suggest good WiFi for home. @JioCare @reliancejio

• 
  AJ (@arunjsa) reported 27 minutes ago

  @JioCare You do visit, do in backend anything, i want the issue to be resolved immediately.

• 
  Dilip Rajpurohit (@dilippurohit) reported 32 minutes ago

  @JioCare @reliancejio 5G speed in 25.0625001, 72.6716959 has been extremely poor (like 2G/3G) for nearly a week. Itis impossible to use internet due to constant buffering. Since we r paying for 5G recharges, we expect better service. Pls fix net speed issue in this area urgently.

• 
  Advocate Sanjaysinh Rathod (@Adv_Sanjaysinh) reported 32 minutes ago

  @JioCare It's very difficult to chase the Customer care for jio air fiber. I request you to kindly deactivate my air fiber connection and provide me service request number for the same.

• 
  nicketta gonsalves (@NickettaG64160) reported 33 minutes ago

  @JioCare Is this how Jio handles a complaint ? By raising service request numbers and not calling the customer to give an update? Raising it is enough?

• 
  Abhishek Kumar (@abhishek09224) reported 34 minutes ago

  @JioCare Facing persistent network issues in Sarsar siwan Bihar.Calls are frequently dropping and mobile internet is not working properly.This is causing serious inconvenience in daily work.Kindly look into this on priority and resolve the issue at the earliest #Jio #NetworkIssue

• 
  Manoj Mallik (@balungatoka123) reported 37 minutes ago

  @JioCare The issue appears again...This is heights of frustration.. certainly there's some network issue at your end that needs to be addressed

• 
  Eskimo (@_eskimo8) reported 40 minutes ago

  @JioCare I don't know what you are working on. Appointment gets rescheduled automatically everyday and the line to connect with engineer disconnects without ringing. Used @ACTFibernet for 12 years but never had this much issue

• 
  Sharma Tanuj (@sharmatanuj) reported 41 minutes ago

  @JioCare I have been trying to connect with @JioCare through multiple channels since morning. JioCare is simply avoiding providing any concrete solution and only working on fooling me.

• 
  STAKE SKILL (@mandeepluvu) reported 42 minutes ago

  @JioCare @JioCare @reliancejio My home device is fine; your towers are the problem. Every time the govt grid fails, your network vanishes because your backup generators are bone-dry. It’s been 20 days of pathetic fuel management across multiple sites here. Why is there no diesel?

• 
  Ankan (@Ankan143luv) reported 45 minutes ago

  @JioCare @JioCare this is really frustrating, no callbacks , no visit, jo response just posting same comment on my comment does not solve my problem, you have to do some thing, almost 1 month and no resolution, how can we trust

• 
  :.Kaif.: (@malek_abul) reported 46 minutes ago

  Hello @JioCare @reliancejio kindly improve your 5G service in our location. We pay for 5G but getting service like 2G what the service is this??? Kindly do needful action from your end. Very bad and poor network in our area kindly check and solve this matter asap.

• 
  Ankit (@Ankit47515467) reported 50 minutes ago

  @JioCare I made a recharge of ₹3599 on 18 April 2026 via Jio Wallet, but the recharge is not reflected on my Airtel number. Payment is successful but recharge not done yet. Transaction ID: 801321491140 Please check and resolve this issue as soon as possible.

• 
  Preetu Sachan (@preetu2611) reported 51 minutes ago

  @JioCare When will you people be resolved the issue as my two days work has been hampered due to your network issues and your engineer has no courtesy to atleast call as when the problem will be resolved

• 
  Charul Agrawal (Ms.) (@agrawalcharul09) reported 55 minutes ago

  @JioCare I haven’t received any call. Doesn’t seem like you tried reaching. The service request resolution time also already expired

• 
  Prashant Kumar (@Prashant_99k) reported 57 minutes ago

  @JioCare All time very poor network Bekar ho Tum log Bekar hai tumhri company