Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Jaipur, Delhi, Rohtak, Bengaluru, Guwahati, Malappuram, Bhubaneshwar, Lucknow, Aurangabad, Pune, Patna, Ranchi and Bettiah.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Kolkata |
Internet | |
| Jaipur |
Internet | |
| Delhi |
Internet | |
| Rohtak |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dharmender Bhardwaj
(@Dharmen43670744) reported
@JioCare Why network of JIO day by day poor working. Again in my village the jio network very poor. Jio team are not interested to improve the network why.
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MOHAN PATNAIK
(@mohanpatnaik) reported
@JioCare need help getting issues with network since yesterday multiple calls to customer care and today they took the complaint.. working from become pathetic.. need help
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Anup
(@amanmanit) reported
@JioCare @HimanshuKhiwal Don't switch to @JioCare their service is not good .
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సత్యం சிவம் सुन्दRm
(@sundaramshrik) reported
@JioCare I am yet to get clarity on my query in DM Your team seems to be delaying till recharge date passes to pass responsibility on Customer?
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Abhay Parekh
(@AbhayParekh13) reported
@reliancejio incorrect bills are being generated butnobody resolving the issue for number 9769781861
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Harshil Shah
(@Harshilishere) reported
@JioCare It's not a complaint just a feedback regarding your device so that's fine as of now but just a point for future.
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Ashwani Kumar Choudh
(@ashwani_choudh) reported
@JioChat @reliancejio @JioCare Today I have received a ebill total outstanding is 706.00 but ebill received is 548.00 Such a big chitter jio comapny. You have chitte the Indian people and Gov't tax also. I have port out the service today. 9711133378
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RoHIT
(@RoHIT00257662) reported
@JioCare @HimanshuKhiwal Dumb customer care lol
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Kuldeep gohil
(@kuldeep7278) reported
@im_drrishi @youbroadband @JioCare Worst response from you broadband after connection... At vizag
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Himanshu Agarwal
(@Himanshu323) reported
from
Kendrapara, State of Odisha
@JioCare i have been trying install jiofibre at my home they installed it before my home and after but when i request for connection no response by the installation team...great service 👌🏻👏🏻
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waiting for the (D)r.
(@hopelessdoc) reported
Been using jiofibre since a few months now, ran into a problem a few weeks ago and i have had absolutely zero help from the customer service side except for them closing the complaint every single time without resolving the issue. Highly disappointing. @reliancejio @JioCare
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Suhaib Mahajan
(@suhaib_mahajan) reported
@JioCare Done. Also please guide me on steps to seek full refund & service discontinuation. If it's not resolved today, I'll stop right here. There are better & reliable ISPs in the valley
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A M E I Y A
(@its_ameiya) reported
@JioCare @reliancejio Today, I got sms from your side that 'thank you for showing interest in Jiopostpaid service.' When did I ask for postpaid service?? If this is the only option I will get, then I don't want to port my number. I want prepaid number only. (1)
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Sujay Singh
(@SujaySi58362255) reported
@JioCare Do you guys even have a coustomer service or not? There is no was to lodge a complaint even if chat support is saying I don't know what to do and abruptly leaving the chat.
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Umesh Pansari
(@UmeshPansari1) reported
I am very disappointed with the services of #Jio. @JioCare @reliancejio you declared your sim has the fastest network. I can not call anyone and can't use internet since 3 days. Solve it right now. @reliancegroup
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Lavish Gupta
(@lavishgupta04) reported
@JioCare @TRAI @DoT_India No resolution till now. Shame on Jio
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Lokesh Mangyani
(@Messiah_100) reported
@JioCare Jio Fibre you don't have to prove again & again that you have the worst customer support. I'm having Speed Issues from past couple of days and a Stupid lady named Apoorva from your support staff told me that she can't do anything and engineer visit isn't possible either
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Rohit Singh
(@RohitSi29475020) reported
@JioCare Still waiting for the communication from your team. Let me know should I even wait for the response or file for refund and return of connection and security? Really sad to see Aftersale Customer Service.
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Bhagat Singh
(@WarriorBhagat) reported
@JioCare Worst services by any company for customer. Tried 3 times to talk to customer care executive but the call disconnected. Pathetic. Number barred without any reason.
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Techiestuff01
(@techiestuff01) reported
@JioCare wrost services offered by @fiber_jio , take money and not coming for installation yet. I have requested for refund. Can anyone please help in this.@reliancejio
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Mitul
(@Mitul10585075) reported
@reliancejio Worst customer service provider No one can give proper answer I m trying to follow up from 45 days Why should I wait for 10 days ,it's your mistake not upday my neft detail .refund credit by today eod. Without fail .I m waiting from 45 days .
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Udit Gopalka
(@udit_gopalka) reported
@JioCare Why am I receiving the same response over and over again. If you can not provide with the service, I'd be happy to take the refund and switch to some other provider. Can you please help me with the refund procedure
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Ranjan Sharma
(@ranjan16sarma) reported
@reliancejio Users are porting frim Jio so sad. There are several causes for which adamant premeenent business man has 2 stumble & U customer care operators U do not fix customer's issues & We don't need 3GB data we need long validity. So extend validity instead of data.
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Harsh vimal soni
(@iamharsh_soni) reported
@reliancejio whats the benefit of making voice calls over other network free when the plans price is still the same which was before.
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V@HBU@--- A BOT ON A MISSION
(@RAVANAITIS) reported
@KehHiDeteHai @JioCare @HimanshuKhiwal Growing monopoly in market has made Jio proud and extremely rude to their customers. But they should remember that pride does not even belong to Ravana.
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J K
(@j_k_1010) reported
@JioCare Msg to Kar diya use 2 days ho gaye. Improve your Customer Support.
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Dimpesh Panwar
(@PanwarDimpesh) reported
I am not getting proper internet service since last year. I often complain that no action was taken by the #jio service provider team on my complaint #poor_service @reliancejio @RelianceJioCare
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sagar srivastava
(@sagar_sriva) reported
@JioCare representative took jio fibre connection request promising it will be installed yesterday but received a message that connection will happen on 9th Jan. Your helpline number doesn't work. Help us fix this it's urgent.
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pulsar3124
(@TheBikerGuy111) reported
@JioCare Facing a lot of network issues at 226020 ,Lucknow . Call drops are very frequent and internet speed is worst .We are facing this issue since more than a year and raised multiple complaints. This is a hostel and if this is not resolved on priority all of us will port out.
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MOHAN PATNAIK
(@mohanpatnaik) reported
@jiocare @TRAI @JioChat please help us