Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Gurgaon, Delhi, Ahmedabad, Chhindwāra, Kolkata, Indore, Guwahati, Bhubaneshwar, Agartala, Dehra Dūn, Shiliguri, Bengaluru, Chennai, and Sopur.

City	Problem Type	Report Time
New Delhi	Wi-fi	53 minutes ago
Gurgaon	Internet	2 hours ago
Delhi	Internet	3 hours ago
Ahmedabad	Internet	6 hours ago
Chhindwāra	Phone	6 hours ago
Chhindwāra	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradhumna Patel (@pradhumna18) reported 5 minutes ago

  @JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?

• 
  Arvind Kumar Gupta (@ArvindKumarGup3) reported 7 minutes ago

  @JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored

• 
  Sagar Rajdev (@rajdevsagar05) reported 7 minutes ago

  @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

• 
  Sarthak sharma (@Sarthak21986439) reported 7 minutes ago

  @JioCare Green stable but still WiFi is not working.

• 
  Sandeep (@bangles65) reported 7 minutes ago

  JioCare, poor signal strength in Pune's major malls like Phoenix Marketcity and Amanora Mall affects calls and data. — 19 June 2026 21:00:30 @reliancejio @TRAI @DoT_India

• 
  Milind Ketkar 🇮🇳 (@mketkar) reported 11 minutes ago

  @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights

• 
  Dhriti (@dhritiawakened) reported 11 minutes ago

  @JioCare No. You guys have been delaying this way for the past 3days now! Give me a in person number I can talk to or else I will continue bad mouthing you guys day in day out and the grok algo will pick the negativity.

• 
  Pavitra Pishach (@innocntdevil) reported 12 minutes ago

  @Saurabh_Pinch @reliancejio Situation is worst in rajasthan. I almost try 3 times to make a successful call.

• 
  Dhriti (@dhritiawakened) reported 12 minutes ago

  You guys are useless with your bot operated customer care @reliancejio

• 
  karan udasin (@UdasinKaran) reported 12 minutes ago

  @JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap

• 
  Abhishek srivastav (@Abhishe61661799) reported 12 minutes ago

  @reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...

• 
  Milind Ketkar 🇮🇳 (@mketkar) reported 14 minutes ago

  @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.

• 
  giridhar kandalam (@giri7026) reported 17 minutes ago

  @JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..

• 
  BLanK (@Siddharth_lol) reported 17 minutes ago

  Genuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio

• 
  Yuvi (@Yuvraj3456) reported 21 minutes ago

  What is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?

• 
  SupplyDemandZone (@StoplossMatters) reported 22 minutes ago

  @JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet

• 
  YASH GANDHI (@YASH_R_GANDHI) reported 24 minutes ago

  @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

• 
  Pratimdasgupta (@Pratimdasgupta7) reported 25 minutes ago

  From 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio

• 
  JAY ⚡ (@AS119f) reported 26 minutes ago

  @reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always

• 
  diganta das (@diganta88714376) reported 27 minutes ago

  Paying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.

• 
  Sushil kumar (@sushilhrg) reported 28 minutes ago

  @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest.

• 
  Shivakumar (@ShivaKumar_00) reported 30 minutes ago

  "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup

• 
  Dhriti (@dhritiawakened) reported 40 minutes ago

  It's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?

• 
  Harsh Dhanuka (@harsh_dhanuka) reported 42 minutes ago

  Paid over 15k for the **** IR in last 4-5 months. I demand a full 100% refund of the **** IR. You can check all my WhatsApp chat history with IR customer care as proof. I’d rather take a local sim every time, would have saved me over 12k. Or switch to @reliancejio @JioCare

• 
  Mayank Dubey (@7389321556) reported 53 minutes ago

  @JioCare @JioCare Paying for a service that is unavailable so frequently is unacceptable. Please resolve this issue urgently and provide compensation for the downtime. #JioFiber #JioCare

• 
  Kiran (@iamkiran21) reported 55 minutes ago

  @debarghyawrites @reliancejio WTF? Is this true?

• 
  vikas lamoria (@lamorias) reported 1 hour ago

  No one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare

• 
  Deepak (@DeepJajoo) reported 1 hour ago

  @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

• 
  Biplab Nag (@nagbiplab) reported 1 hour ago

  @reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare

• 
  Nabhoneel (@Nabhoneel88) reported 1 hour ago

  @JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani