Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 4: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kanpur, Jalandhar, Aurangabad, Shiliguri, Shillong, Hyderabad, Jaipur, Ahmedabad, Varanasi, Vijayawada, Bhubaneshwar, Kolkata, New Delhi, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 1 hour ago |
|
Kanpur
|
Wi-fi | 7 hours ago |
|
Jalandhar
|
Internet | 7 hours ago |
|
Aurangabad
|
Wi-fi | 8 hours ago |
|
Shiliguri
|
Internet | 8 hours ago |
|
Shillong
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
The Bugs Bunnya (@preet_hindocha) reported from Bhubaneshwar, Odisha@JioCare Facing problem on to stay connected for more than 5 mins, using hotspot to tweet a complaint to you that we need consistent net speeds at Bhubaneswar area. It stays for around 5 min after resetting APN or putting up on Airplane mode and then goes completely low. Fix.
-
Rakesh Baghel (@rvsbaghel) reported from Mathura, Uttar Pradesh@JioCare @maninder_dhuri Only collecting the mobile number did hear back from Jio care and problem still persist.
-
Arun Dogra (@ArunDogra79) reported from Kharar, Punjab@reliancejio kindly help My Joi Set Top Box is not working please support SRNo SR000010Y2TG
-
Alish Mannan Tyagi (@AMTyagi_6) reported from Charthāwal, Uttar Pradesh@reliancejio @JioCare In my area, the style of Jio is coming at such a poor speed that I feel like breaking all the sims of Jio kept in the house.
-
SOMNATH SINGHA (@SinghaSomnath) reported from Kolkata, West Bengal@reliancejio @JioCare I am not watching movie, web series. Using only social media. But everyday 1.5 gb data balance totally end half of the day. Many people face the problem. This is not the way to business during this situation. #steal #jio
-
AYAZ Y. KHAN (PAPPU) (@AYAZYKHAN2) reported from Mumbai Suburban, Maharashtra@JioCare From past couple of months we are facing poor network
-
PRADEEP KAMBOJ (@pradeepkamboj) reported from Yamunanagar, Haryana@reliancejio @JioCare Neither speed problem get solved, not data pack problem resolved. At this tough time Reliance is not even bothered to call and address the issue. Highly unsatisfied with the approach. Pathetic Reliance JIO
-
PRADEEP KAMBOJ (@pradeepkamboj) reported from Yamunanagar, Haryana@reliancejio @JioCare #MukeshAmbani My number is 9899232890. I have tried multiple times on JIO app, but chatbot has prerecorded answer and after multiple tries when its transferred to exec, they are either disconnect the chat or not able to resolve the issue.
-
santosh azad (@santoshazad8) reported from Gorakhpur, Uttar Pradesh@JioCare my mobile no..9761902530 ..my internet speed is very slow. Please improve it...thanks
-
Dr. O A D M I E 🎭 (@oadimeallyhs) reported from Shillong, Meghalaya@JioCare I’ve a complain to place! My Jio Internet connectivity is too poor in my area in the afternoon and in the evening!This is the time when I can actually conduct online classes for my students!Previously it was good but now I’ve wasted five days! Contacted customer care...
-
Gavin Mathos (@gavin_mathos) reported from Mumbai Suburban, Maharashtra@airtelindia, @Airtel_Presence If your are not able to resolve the Network issue / Network Fluctuations then let me know, so that Me & My Family can #Port to other #TelecomOperator - #BSNL / #RELIANCEJIO/ #VODAFONE_IDEA.
-
Sanjay Shukla (@iamshuklasanjay) reported from Lal Darwaja, Gujarat@JioCare @consaff @DoT_India Earlier jio executive told me that there is coverage issue and told me that they will implement tower within 25 days, but still today no tower implementation. Jio is trying to make customer fool. This is shameful.
-
आयुष सुरौठिया (@ayushsurothiya7) reported from Lashkar, Madhya PradeshNowerdays Idea is providing worst speed in my area going to switch the network after lockdown ends.@Idea @idea_cares @airtelindia @reliancejio
-
YogendraYadav (@Yogendr42382360) reported from Mumbai Suburban, Maharashtra@reliancejio @JioCare Residing at Mohan Nagar Dahanukar Wadi, Kandivali West. I am single SIM jio user by choice, in multi sim phone. But connectivity and net speed is very low at above address. Call breaks freqntly. Kindly attend the problem & support in such lockdown boredom.
-
Manoj Gowda C N (@ManojGowdaCN2) reported from Mandya Taluk, Karnataka@reliancejio No internet **** jio
-
Manoj Gowda C N (@ManojGowdaCN2) reported from Mandya Taluk, Karnataka@reliancejio @FreeCharge **** **** **** jio you make money no internet **** ****
-
PRADEEP KAMBOJ (@pradeepkamboj) reported from Yamunanagar, Haryana@JioCare @reliancejio My number is 9899232890. Please call and resolve the issue ASAP.
-
Mriganka Das (@Mriganka_1987) reported from Barddhamān, West Bengal@JioCare @reliancejio Sir, I am not single user to complaining you, after all I have compare other frinds Jio sim and other handset same issues also persist. All sites and apps not open due slow internet connectivity. Address:- DVC More, Kanainatshal, Burdwan, WB, Pin-713103
-
Bajsa Narwa (@Bajsanarwa) reported from Nāgaur, Rajasthan@JioCare Your Advisor Is Not My Problem Solving
-
Sanjay Shukla (@iamshuklasanjay) reported from Lal Darwaja, Gujarat@JioCare @consaff @DoT_India it is completely wrong solution because any time within 24 hours i face same speed so practically it is not possible that each and every time all the user using internet for ex. Midnight, early morning at 4 am. So there is coverage problem.
-
CA Hardik Dholu (@DholuHardik) reported from Bhuj, Gujarat@reliancejio & @JioCare During this lockdown period I am experiencing worst internet speed. Speed is so pathetic that 2G is also better than #jio4G. #jio #TRAI
-
SANDEEP BANERJEE (@sandeep04121989) reported from Tinsukia, Assam@JioCare @reliancejio the quality of Reliance Gigafiber in Tinsukia , Assam is very poor..number 0374 3590059..even vodafone speed is better....I will surrender it if it continues
-
The Bugs Bunnya (@preet_hindocha) reported from Bhubaneshwar, Odisha@JioCare Facing problem on to stay connected for more than 5 mins, using hotspot to tweet a complaint to you that we need consistent net speeds at Bhubaneswar area. It stays for around 5 min after resetting APN or putting up on Airplane mode and then goes completely low. Fix.
-
Ritesh Kumar (@rkthakur4u) reported from New Delhi, Delhi@JioCare #gigafiber my fixline geo gigafiber no is not working from last 8 day many times called to customer care number but no response from him ..so please resolve my issues
-
Mriganka Das (@Mriganka_1987) reported from Barddhamān, West Bengal@JioCare @reliancejio My Jio number is 8250401601, I swear I will port out, if don't solve slow internet issue. Don't play the DM game with me. Where you don't reply, either solve or be a man & say you can't help.
-
Dপꯛ Kongkham (@KongkhamDeepak) reported from Nambol, Manipur@DeepanwitaSark1 @JioCare @reliancejio Speaking from the experience, @Airtel_Presence has the best customer service
-
Spandan Shashwat (@EssEssDii) reported from Bargarh, OdishaJio network should rethink about its brand. Utter disappointment. Network speed below 2g level. It should realize its position. @reliancejio @JioCare
-
Jash.Bavishi (@jash_jazzb) reported from Rājkot, Gujarat@JioCare The issue is facing all localities near me .with same problem.
-
Wonder WhyZ (@sohom_6) reported from Jamshedpur, Jharkhand@JioCare Sorry but these are just vague replies. Even before the lockdown. I had complained to jio numerous times regarding this issue on twitter, email as well as customer care. Back in Nov, your representative assured me that my problem would be solved. But NOTHING has been done yet
-
Haridarshan Patel (@shrihkp) reported from Rāmpur, GujaratFacing huge network issue with #jio @JioCare @reliancejio