Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Kolkata, Bengaluru, Chhindwāra, Mumbai, Cochin, Ghāziābād, Sūrat, Nagpur, Kharagpur, Pune, Chennai, Bhopal, Hyderabad, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 46 minutes ago |
|
Kolkata
|
Total Blackout | 1 hour ago |
|
Bengaluru
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Cochin
|
Phone | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Saud (@S_Abu_Saud) reported@JioMart @JioCare if ur delivery riders are not available then why the hell ur team accepting the order, i will never use jiomart again
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Mitul Mishra (@Drmitulmishra) reported@JioCare Your executive prathamesh has been calling with very rough language, and he has no solution to my problem. He is instead sharing number of Airtel executive and asking me to get Airtel connection
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Varun Prajapati (@varunprajapat15) reportedHi @JioCare @reliancejio, I have been a JioFiber customer for 5+ years. I never thought I'd have to come on Twitter for something as simple as a router relocation. This has been one of the most frustrating customer support experiences I've ever had. 1/8
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KRJ (@kailashrjoshi) reported@reliancejio @JioCare Your Jio Fibre has No Internet connectivity since last 3 days. Have raised technicians visit request but nobody is bothered to solve the issue. The local Jio Shop has no interest in Fiber business. Whom to approach???
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Baahubali Edits (@BaahubaliEdits) reported@Aishwarya_xk @reliancejio Service Down
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Patriot (@harshad1479) reported@JioCare gone mad now....from last 2 days my jio fibre was down...I made a complaint but @reliancejio people just postpone my complaint till tomorrow...if u don't have enough engineers then why r u running business..shame on u....@jio_fiber pathetic, ridiculous...
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Abhijit Tripathy (@AbhijitTripat13) reported@JioCare @Jio_Offl @JioCare Still the issue is not solved, it's been more than 12 hours
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RJ Abhineet (@Rjabhineet935) reported@JioCare Dear Jio, The handling of my relocation request (LR00001EAJQT) has been extremely disappointing. Due to the poor service and lack of resolution, I have decided not to continue with Jio AirFiber. Pls initiate an immediate refund of the ₹1,200 relocation fee.
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Chandan (@Chandan_Daksha) reported@JioCare I want the solution, what is the resolution you have provided in the chat, nothing, idiots are you not getting my concern what have you done so far to improve the service and coverage and speed. If multiple users are accessing then why Jio is not expanding enough
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare I have replied again there, @JioCare ticket resolved without resolution. I have shared vdo, go ahead with cancellation with refund.
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Vikas Mann (@veekeeofficial) reported@Airtel_Presence @JioCare again tried calling @Airtel_Presence , yesterday, their support team says that services are now unbarred from our end and will start working within next 30 minutes, just to avoid the conversation
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare @JioCare I have sent several messages to you DM whats the use ? You always send the same automated message and ignore such bad service
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Nipun Aggarwal (@aggarwal_nipun) reported@JioCare This is what i have been hearing from last 2 days but no resolution
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MOHD AMEEN (@MOHDAMEEN917181) reportedDear @JioCare, Our area has been facing poor network connectivity and extremely slow internet for a long time. Many users, including me, have raised repeated complaints, but the issue still remains unresolved. Despite several assurances, there has been no noticeable improvement.
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Viraj Thorat (@Viraj_s_thorat) reported@JioCare @RelianceJio I am fully aware that Order NO0001E9LGYC is cancelled. My only demand right now is to know the REASON for it. Please check your system and state the exact reason for cancellation so that I can rectify the issue before placing a new order.
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Yakub (@imbaba7866) reported@JioCare @JioCare its still showing in the myjio application Whats going on i dont understand Dont play with my patience I will directly lodge a complaint in consumer forum for sure
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Rahulpatel (@RahulNavdiya) reported@JioCare I am leaving jio network 🛜🛜🛜
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Yogita Dand (@YogitaDand1) reported@JioCare I have been doing that since the past 2 months, it is high time you upgraded your service quality for the amount of money that you have us pay you! Our neighbourhood cable people give us better internet services at lower prices!
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ARUN (@kapoorb2) reportedContinuous breakdown of my @JioCare @RelianceJio Fiber connection with ZERO resolution! SR00003BAV9N logged on July 15 & re-raised July 19. Total inaction from support. Send a technician TODAY and compensate with a prepaid validity extension for downtime lost! @reliancejio
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tabish khan (@TabishNK) reported🚨 Extremely disappointed with @JioCare and #JioFiber service in Daltonganj, Jharkhand. My JioFiber has not been working since yesterday. I have raised a complaint, but neither the engineer nor the manager has responded or visited. Poor customer service and no accountability.
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Deepanshu Gupta (@medeepu1) reported@reliancejio @JioCare Will close all 10 connections.Entire Haridwar area is facing connectivity issues, Jio-Hdwr is incompetent,unprofessional. Technicians wasted whole day pretending & we were being sent emails for not providing access when actually nobody called even once.
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dani prabha (@danip72518) reported@JioCare My bill jumped from ₹1,047 to ₹1,846 because Amazon Prime was added as a paid service without my consent or prior notification. Reverse these unauthorized charges immediately. @DoT_India @MukeshAmba #Jio #ConsumerRights #UnfairBilling
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Anoop Sajjan (@anoopsajjan) reported@reliancejio @JioCare No wifi since more than 12 hours and there is no resolution from the team. Customer support teams cuts the call without any update. Disappointinf service! @reliancegroup
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Pulast (@pulaststiwari) reported@lalitgrateful @JioCare jio internet is as bad as it gets AIRTEL postpaid ftw
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Lalith (@lalitgrateful) reported@vibeSyntax @JioCare had to do it, jio sucks big time in blr
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AJIOCares (@AjioCares) reported@Kaif_Syed_18 @reliancejio Hey Kaif! We're really sorry to hear that your order arrived incomplete — that's not okay, and we sincerely apologise. We acknowledge the issue you're experiencing and are here to help. Our dedicated AJIO Social Squad will be reaching out to you shortly with further (1/2)
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anup singh (@da_anup_thakur) reportedOrdered Jio SIM for home delivery through the MyJio app on 10.7.26. Service agent has still not delivered the SIM. Complaint also raised. Despite waiting and following up, there has been no delivery or proper response. @JioCare @reliancejio
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Mr.wick (@Mr_WickOO7) reported@reliancejio @JioCare Customers are paying for a service that's unavailable, yet there's no real support and no accountability. At this point, it feels like a customer support scam, not a telecom service. Fix the network or stop charging people for services you aren't providing. @JioCare #Jio5G
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PHILSON MATHEWS (@PHILSONM) reported@JioCare Dear Customer, Our representative Ajithkumar m m (Mob- 8848002649) will contact you for an appointment. Please share OTP 846955 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber
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VIVEk KUMAR (@VIVEKNRN) reportedBeing a Jio Postpaid user, this is the kind of customer service we get? Waited for over 25 minutes on a call with Jio Care, and no one even bothered to pick up! Had to disconnect out of sheer frustration. Poor support experience! @reliancejio @JioCare