Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Dimāpur, New Delhi, Chās, Jalandhar, Delhi, Kanpur, Chennai, Patna, Hyderabad, Mumbai, Guwahati, Chandigarh, Chhindwāra, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 59 minutes ago |
|
Dimāpur
|
Internet | 1 hour ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Chās
|
Internet | 2 hours ago |
|
Jalandhar
|
Wi-fi | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shashikumar Bhosle 💙 (@987654321shashi) reported@JioCare very poor internet connection in Bengaluru Yelahanka please help
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Praveen tripathi (@pinku2496) reportedHi @reliancejio , I ported my number from Idea to Jio and received the new SIM, but activation through WhatsApp and IVR fails, showing an incorrect ICCID error. I have contacted customer care multiple times without a proper resolution. Kindly DM and assist.
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tallanikhil (@tallanikhil) reported@JioCare @JioCare @reliancejio It’s been 8 days and my issue is still unresolved. I no longer wish to continue with this service. Please explain the process to discontinue my JioAirFiber connection and initiate the cancellation.
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RAUNAK SINGH (@RaunakSing24106) reportedDear @JioCare, my Jio AirFiber wire has been broken, due to which my Wi-Fi is not working since yesterday. Please send a technician as soon as possible and resolve the issue urgently. #jio @JioCare
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Prasad_Arun_A (@Prasad_Arun_A) reportedHi @JioCare, I recharged with the ₹3599 Annual True 5G plan. In Injambakkam, Chennai - 600115, my phone frequently stays on 4G instead of 5G. Please check the network and resolve this. #JioTrue5G #ChennaiNews
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Rashmi (@RashmiDubey01) reported@JioCare Hi, I have sent a port request &need some help.
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❝ 𝐷𝑒𝑏𝑎𝑝𝑟𝑖𝑦𝑜 𝐶ℎ𝑜𝑢𝑑ℎ𝑢𝑟𝑦 (@debapriyo_tweet) reportedAfter Months of complaint, no issue solved from @JioCare, I have wasted enough money, now in two days I am shifting myself to Airtel. My jio fiber connection as well as my cell phone number. Thank you for your worst service @reliancejio. #Jio #fraud
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Gayathri (@Gayathri_Veera) reported@JioCare The KYC executive also registered my husband's number instead of mine, even though I am the customer who booked and paid. The refund/migration process was never explained properly.
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare One of the worst customer care service providers along with technical support is JioFiber Order no NO0001E5054S. @reliancejio
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KSK (@sudhendrakumar) reported@JioCare @TRAI It appears JIO is inclined towards not restoring the services, which means an intentional suspension of services. Jio is liable to compensate for the period of NO service.
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Vivek Chennuri (@cherryvivek) reported@JioCare Just tell me how much more patience? It's already over 5 days now. You provide a resolution date and nothing happens by that date. Do you really want to solve the issue? or by not resolving, are you indicating me to reach out to some other service provider? @reliancejio
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Ankit (@Ankitkr2304) reported@reliancejio @JioCare @_MukeshAmbani I've been complaining about slow internet speed consistently for the past 4 months, but haven't received a solution yet. I hope I won't in the future either. So please refund my ₹3599/- 5G recharge. I don't want to stay on your network.
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Nehal Darji (@nehal_darji) reported@JioCare The date has now been postponed to 18th July when I clicked on reschedule without allowing me to select any time slot and date. Now should I wait for 6 days without internet? That's purely a pathetic service @JioCare @reliancejio
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Sudeep Pokhriyal (@sudeep1185) reported@JioCare How can a local cable operator do this and why intentionally? I'm a customer of @reliancejio since 2018 and never got such a response. How much more time will it take
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Mohit Chauhan (@immohitchauhan2) reported@reliancejio @JioCare Network at Noida Sector 135 is very poor. Calling cut in between, No 5G coverage even i dont know 4G is also working or not. I dont know you just increase cost day by day but not increasing sufficient network covrage to person associated.
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Nehal Darji (@nehal_darji) reported@JioCare @reliancejio My JioFiber has been down since yesterday. While raising the service request, I selected today's morning slot for a home visit, but the app scheduled it for 16 July instead. As someone WFH, am I expected to wait 3 days for a resolution? SR ID: SR00003B618J
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Nayan (@nayan3636) reported@JioCare @reliancejio Paid ₹10,000 for JioAirFiber on 16 June (Ref: EM000008F30E). Installation is still pending. Repeated emails to JioCare have gone unanswered. Kindly resolve this immediately or issue a refund. #JioAirFiber #JioComplaint
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manoj surti (@surtimanoj) reported@JioCare on "Assigning an engineer." I am paying for a service that I cannot use. Tata Play Fiber sends an engineer within an hour, but JioFiber has failed to provide even a basic response for over 15 days. I demand an immediate technician visit, restoration of my service, and
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Kumar Lalit (@lk4383) reportedIs this the level of service customers pay for?@JioCare @reliancejio
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Nitin Jain (@nitinmjain27) reported3 days and still no resolution @JioCare Shame on you and your incompetent engineers. Ambanis are running a scam. Everytime there is an issue, no service is provided for 4 to 5 days but they still get paid for the internet. Pls take this as a request to close my connection.
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Vivek (@Vivek50479255) reported@JioCare but I was denied access because of your technical failure. I expect JioFiber to take responsibility by restoring my service immediately, refunding or adjusting the charges for the 22 days of service outage, and explaining why I am being asked to pay again for a service
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Kushal goswami (@Kushgoswami1993) reportedDear @JioCare, my JioFiber connection installed on 09 Jul 2026 has never worked since installation. Despite multiple complaints (SR00003AVQX7, SR00003B4DZF, SR00003B98VT), the issue remains unresolved. #JioFiber #CustomerService #ConsumerRigh
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Animesh Deb অনিমেশ দেব (@animesh_deb) reportedFour days on, 5G mobile internet in #Guwahati has been pathetic. Working like 2G. Please fix it @reliancejio @JioCare
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Jyotsna r dabanal (@Bhawga) reportedDay 3 with no #JioFiber in Chattarpur Enclave, D Block. Still no resolution despite repeated complaints. I will not pay for days when your service was unavailable.@JioCare #InternetOutage #Delhi
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Vikram06 (@VikramJ0611) reported@JioCare Validity extension or service disruption period extension? Do you guys having any shame? Any accountability? How come your engineer keeps on refusing the visit by saying "maine job chhod di" ??
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Kapil dev (@lovekapil143) reported@JioCare Such a wrost network @JioCare
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Manoj Kumar Pradhan (@manojkumarpra15) reported@JioCare 3335583218 jio fibre and 3379660431 jiofibre connections not working frm last two days. Pl look into the issue
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Arjun (@ArjunPershad) reported@JioCare Apparently @JioCare has enough people to reply to tweets and send templated emails. But not one person who can pick up the phone, call a customer after 5 days of disruption and say, We’re taking ownership.
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Shishir Mukherjee (@shishirmukherje) reported@JioCare @consaff The plan bought is 100 mbps and this what, I am getting in return from their useless service with no resolution
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Deep (@Deep99504306) reported@JioCare Hello, i have already sent the details in DM 2 days ago but I am still facing an issue and I didn't even get any reply from jio.