Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Coimbatore, Mysore, Chhindwāra, Gangtok, Raipur, Mumbai, Hyderabad, Kolkata, Patna, Shiliguri, Bhopal, Pune, Lucknow, Agra, and Kota.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Internet | 7 hours ago |
|
Mysore
|
Internet | 7 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Gangtok
|
Wi-fi | 8 hours ago |
|
Raipur
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi yadav (@Raviyad98089835) reported@reliancejio @JioCare Incoming & outgoing calls are not working on my mobile number :- 0726, and callers hear “switched off”. Please activate my number urgently.
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V. (@abhyudx) reportedNo solution yet. You’re wasting my time by replying auto generated messaged over DMs. I really don’t wish to switch to Airtel. Don’t make me. @JioCare
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Hi Ren (@Iamhhiren) reported@aditiraval Don’t use @JioCare it’s stopped working for me. It was working fine till last month and now I am not getting network connection. Probably needs to recharge extra international pack.
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Mudassir Zaidi (@Mudassir25) reported@JioCare @JioCare @reliancejio Shame on you all. My WIFI is dead for the last 26 days. Shut your business and go home. Stop giving lollipop of service query to users. Your team's current situation is the worst. Refund my this month amount. Else will not return your router.
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Santhosh Sivan 🍉 (@santhoshsivan_) reported@BuffetdaGreat @reliancejio @JioCare Six months wtf is that response even!😭😭😭
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DAYA SHANKAR (@daya_863) reported@JioCare JioFiber complaint 13 August SR00002NEE0A was resolved only on 19 August after an unacceptable delay. Unfortunately, the service failed again, raised a new complaint on 27 August (SR00003F780R). It is still unresolved, and your technicians are unable to identify the actual fault.
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DivScar (@divscar) reported@JioCare pathetic services no indoor coverage and my complaint was closed without informing me.. If I switch to airtel don't call asking me not to and you will solve the problem when you are not solving now.
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VIGNESH (@Vickybtv) reported@reliancejio I have booked for relocation but no response so far, but you have disconnected the existing one No response from customer care also
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siddharth mishra (@Ssiddharthmisra) reported@reliancejio @JioCare Having unlimited data recharge, however data Stops even after using 40% data, what **** is going on
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the warrior (@rajivkhatri_) reported@JioCare same problem with jio fiber not working from 1300 to till now 1700 . Customer care not aware of issue .
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chandankmehta (@chandankmehta1) reported@JioCare Is your network is so bad it takes weeks to attend to an complaint raised on 19th Aug 2026 @airtelindia what about you
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Eternal Seeker (@Eternalseeker57) reported@JioCare such a sad state of affairs. It's been more than 24 hours of raising a ticket for disrupted service..no engineer assigned and no response from you
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Giriraj Mall (@girirajmall) reported@reliancejio @JioCare I had placed an online order of postpaid physical SIM on Aug 27. SIM not delivered yet. IVR and rep unable to help.
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VINAY (@VS14319) reportedHorrible internet services in my area Pin code 209863 since last 10 days. Kindly do something. Seems to be not bothered about your consumers @JioCare @reliancejio . Connected to WiFi for this post.
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AMOL MAHAJAN (@amoldmahajan) reported@JioCare Why my full address is needed to fix a cell phone network ? I wonder really
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Sagar Ramanuj (@SagarRamanuj_) reported@JioCare my service nor my refund.This clearly shows that you are not taking the customer’s concern seriously. If you can't provide the service, plz process my refund immediately and confirm the exact date by which I will receive my money back.Plz don't send another generic response.(2/2)
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Sahabul (@sahabul_3) reported@reliancejio Network expansion pe dhyan dijiye. Most of area no network zone (Jio), Airtel is far better than Jio.
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Kishan Ahir | Influencer (@ikisanp) reportedNo shame at all from @JioCare @reliancejio! Bcz U failed 2 fix my connection 4 20 days & asked 4 10 more, I was forced into cancellation, & UR team's instant reaction is picking up the device instead of fixing the public's internet issues. Total incompetence daylight FRAUD!
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🇮🇳Chetan dhyani 🇮🇳 (@parkashdhyani) reported@JioCare @sj_dhyani @AkashMAmbani Is this really how your organisation operates? • Selling false & misleading plans to customers. • Failing to deliver the subscribed service, then refusing to refund. • Having an ineffective technical team & customer support that only gives copy-paste response
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Mikey Arian (@mikey_arian) reported@JioCare Is there any way to speak to a human customer care!!
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Neeraj (@neeraj_p08) reported@JioCare hi team, I have recently raised a request for relocation. The engineer came and setup new connection. He said it would take around two hours to activate. I’m still waiting. It’s been more than six hours. Please look into this and resolve this issue. ID: SR0003FIEVH
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Cosmo Kramer (@In_Ketosis) reported@JioFibreCare @JIOAIRFIBERIN @reliancejio What kind of service is this I want to raise service ticket but I am stuck in endless loop of chatting with agents which dont give meaningful resposne.
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Ananta Bansod (@ananta_bansod) reported@jiocare please help regarding cancellation.
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Maverick (@knockinamit) reportedHas anyone else experienced issues with Jio? Jio mobile seems to provide poor hotspot connectivity on laptops despite Good signal on mobile, while Jio broadband doesn’t allow Prime to play on the TV unless Prime subscription is purchased thru Jio. @amazonIN @JioCare @reliancejio
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ckspeaks (@GumshudaLaunda) reported@JioCare @JioCare Is this the customer experience you tend to provide your experience. I urge everyone to stop using jio services, its just worst thing that such a reputable company is just stealing my money without providing me services thats promised. Also they do the same bot replies
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Rajesh kumar (@rajeshkumar1232) reported@reliancejio @JioCare It has now been 4 days, and the technical engineer has still not visited to resolve the issue. This delay is causing significant inconvenience. Please arrange technician to visit and resolve the issue at the earliest.
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Rahul Agrawal (@rahulaggr) reported@reliancejio @JioCare needs to provide an option to select between 2.4 GHz and 5 GHz Wi-Fi bands.Currently, there’s no way to manually choose the band, causing issues with devices that support only 2.4 GHz or only 5 GHz. Some smart/IoT devices simply fail to connect.
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gurux090 (@gurudattch) reportedDear, @JioCare I have ordered my jio airfiber Max on 19/08/2026 and paid 2200 it's been 13 Days and haven't even got installation I want my refund right now, if you can't fulfill service on time please don't provide those... Order No:- NO0001FAOWF0
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Mikey Arian (@mikey_arian) reported@JioCare I've been trying to close my connection as I am shifting location. Your Jio Help is of no use as it states that Air Fibre cannot be shifted!! And no one is ready to take this equipment back and close the connection!!!
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sudhir dua🇮🇳 (@dua_1313sudhir) reported@reliancejio tried all things mobile application call on helpline and here on X nothing happened. Don’t know where to solve my problem. Call on helpline got disconnected after making me wait for long time.