Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 9: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Madurai, Pune, Lucknow, Mumbai, Ahmedabad, Bhubaneshwar, Jodhpur, Bhopal, Vadodara, Guwahati, Bengaluru, Kolkata, Dehra Dūn, Rohtak, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai
|
Phone | 28 minutes ago |
|
Pune
|
Internet | 33 minutes ago |
|
Lucknow
|
Phone | 53 minutes ago |
|
Mumbai
|
Phone | 2 hours ago |
|
Pune
|
Wi-fi | 2 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Star of star (@Starofstar3) reported@jiocare literally me and our whole friends group quieting the Jio network and we switch port to Airtel sim because from tomorrow we are facing lot of network issue on 5G even after complain you are unable to fix it so me and our 13 friends disappointed and we are not using jio
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Neeraj (@Neerajl30) reported@JioCare You stupid people !! Can’t you read !! No delivery agent detail were ever received ! Your fraud company doesn’t believe in making delivery and the port request is already expired . Just cancel the order and process the refund !! Enough of this fraud !!
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @JioCare please don't take a test of my patience until tomorrow morning at 9:00 am I don't get a satisfactory response from your side I am going to file a complaint in the consumer court.
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TALUPURI MOHAN (@Mohan_mvs22) reported@JioCare Iam not getting internet worrest network after completion of recharge you guys intentionally stopping speed whats the bullshit network it is iam unavle to use it waste of my money #restinpeacejiofiber
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Anand Bhaskar आनन्द भास्कर (@BhaskarAanand) reportedService Request Number SR00003294SL @JioCare @reliancejio
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nishikant yadav (@Nish_1000) reported@JioCare @reliancejio @reliancegroup No progress just fake promises. No call or communication from the jio team just useless Service Requests. #PatheticService #JioFiber
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ᴍᴏᴏʀᴛʜɪ ᴅ (@gnXHUN6jiG28840) reported@JioCare @JioCare This is incorrect and irrelevant. My complaint is not about security deposit. Please address the actual issue: • Why was my connection suspended despite advance balance? • Why was my unused balance not credited within 90 days? • How was my money adjusted?????/
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Manoj Kumar (@manojpathak91) reported@JioCare After wasting three days you need a DM, even though every details like order id and request numbers are already shared over email, same is also mentioned here in the post, still you need a DM. Never seen a poor service like jio.
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Amit kumar sablok (@amitsablok) reported@JioCare Technician visited and left without resolution and now link up but speed is really slow i think u guys put me on peering traffic. This cant be raw Internet traffic
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Ashutosh Meena भारतीय आदिवासी (@ashu_meena_raj) reportedJio network shut down @reliancejio @JioCare
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Roger Ahongshangbam (@lan9ba) reported@JioCare my jio fiber connection is down since morning and for the third time I got message that there's a delay in restoration of service. The new timeline is tomorrow morning. This is affecting my work and now I had to travel to another location so that I can work. Pathetic.
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @jagograhakjago @JioCare also your customer care is playing this pre recorded message specially when dialled from my number very hopeless after sales service atleast respond how much time it will take to restore my internet services all other neighbour services are working properly
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rx_100 (@Sir64609Siraj) reported@JioCare @JioCare day 3 waiting for the relocation. For new means instant way(my friend bought yesterday with 1hr everything done ). Worst service, refund my money, I will buy the new connection.
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Property Perception (@MukeshP66103) reported@JioCare I did everything. No result till now. I just want to discontinue your service. What kind of service you guys problem where a customer is unable to raise a complaint. My wife is working from home and she needs an internet connection throughout the day.
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Aman Dubey (@imaman711) reported@jiocare i have raised a request as my WIFI is not working and the service engineer has put the request on hold without even arriving at my location. He has done this thing twice. Kindly change the service engineer as the which is assigned is giving fake reasons. SR0000332H51
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Sunny Goswami (@SunnyGo05783366) reported@JioCare @Vikrantsingh454 I m frustrating with jio service because 3 to 4 times in a month jio fiber is not working due to wire work due to technical issue due etc etc please go to airtel there service and customer care is better than jio service
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Raunak Prakash (@RP_0502) reportedHi @JioCare , @reliancejio, On 28 March 2026, I raised a request to relocate my connection. As a part of this relocation, the technician was supposed to visit my home on 1 April 2026, but did not. I kept calling the customer care and they kept rescheduling to no avail.
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guwahatian (@Satyajeet148648) reported@reliancejio Dear @reliancejio, if this is 5G then what is 2G? 🤡 Full recharge, zero speed. Guwahati users are paying for hype, not service. Fix it or refund. #Jio5G #FraudAlert
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yallareddy palagiri (@yallareddy12345) reported@JioCare Hi Navin, This is not acceptable anymore. I have been hearing the same repeated response for several days, but no actual action has been taken. Simply acknowledging the issue without resolving it is not helpful. My service request has been open for over a week now, and the dela
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Sammy (@Jainshreyas95) reported@JioCare @JioCare I am sorry with this if it’s not rectified within 1 hour I and my society people will be forced to go to another provider by today itself due to lack of service from jio. What a shame. @JM_Scindia
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s singh (@surendr14682297) reported@JioCare @reliancejio Dear jio very bad service your service is poor than Bsnl.
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Neeraj (@Neerajl30) reported@JioCare Again the same copy paste response for rhe past 3 weeks . What’s the timeline ? Why is Jio refusing to register a complaint and provide a SR ????
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freesoul (@freedsoul_9) reportedReason behind @reliancejio not working properly 🤡
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Rahul Mishra (@mishrarahul4) reported@JioCare Getting no support from your team for my jio fiber amount deduction. Feeling helpless. Moving to other operators. Didn't expect this false service from such a reputed company. @reliancejio @JioFiberVoice
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Sammy (@Jainshreyas95) reported@JioCare It’s very sad and at the same time the brand jio is not able to help its customer. What’s the use of paying you full amount if customer is suffering like this. You don’t have jio tower here so how one can even use mobile data if no WiFi is dere.
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Amirul Islam (@AMIRULI22424094) reportedMy area jio network issue alredy 3 days ago but not resolved problem kindly resolve this problem urgently @JioCare @reliancejio
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sam (@constant_lier) reportedThes MFs at @JioCare @reliancejio have made a mockery of customer care. They don't interact with custumer they just give us a filthy AI- IVR which is of no use. Done with my fiber connection
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Jayadev Vijayan (@JDEV1187) reported@nvnth_vijayan @JioCare The service levels have gone down drastically. Just by sending messages and not improving service will not help
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Amit Raizada (@AmitRaizad89714) reported@JioCare Situation is absolutely narmal in my area except your services I m fasing issue since last 6 days
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Jackartoons (@jackartoons) reported@JioCare book engineer visit or take your entire modem. hopeless support too..