Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Madurai, Pune, Lucknow, Mumbai, Ahmedabad, Bhubaneshwar, Jodhpur, Bhopal, Vadodara, Guwahati, Kolkata, Dehra Dūn, Rohtak, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Phone | 7 hours ago |
|
Madurai
|
Phone | 7 hours ago |
|
Pune
|
Internet | 7 hours ago |
|
Lucknow
|
Phone | 8 hours ago |
|
Mumbai
|
Phone | 9 hours ago |
|
Pune
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishant (@vishantgarg) reported@JioCare why no courage to share your reachable number - why dont you clearly say that u dont want to address customer concern
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Adarsha bhasari (@adarsha_bhasari) reported@JioCare All these steps are already preformed no luck. It looks like due to lightning there is hardware failure hence i am waiting for service engineer
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गुरुदेवगण (@GuruG2021) reported@JioCare please established good network connection in star galaxy society patna didarganj. Internet speed is very slow .
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Bilal Shah (@bilalshah9_) reported@reliancejio @JioHotstar @JioCare ₹899 recharge includes JioHotstar, but app still shows Subscribe. Subscription is active. But not working. Facing this for 2 days. Tried login/logout 30+ times and reinstalled app still not fixed. Please resolve this backend issue urgently.
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Kshitish Pradhan (@pradhksh) reported@JioCare @reliancejio If you are taking money from us for your service then face our query to answer and provide good quality service instead of hide behind ai bot
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Raunak Prakash (@RP_0502) reportedEvery time I call, the agent tells me that they have raised the request for cancellation, and I will get the refund soon. But that never happens. @JioCare
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Sundeep Sharma (@Sundeep4867) reportedPathetic service by Jio in Kharghar, Navi Mumbai area. No coordination or knowledge between support staff and Engineer. Service request raised 5 days back keeps getting re-scheduled - SR000032Q6R9. Time has come to stop using Jio. @JioCare @reliancejio #JioFiberIssue
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Anjani Shukla (@AnjaniS85965746) reported@AmitRaizad89714 @JioCare Very bad service
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rahul agrawal (@rahulagrawal59) reported@JioCare Don’t use Jio very bad service cheating with customer
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Naveen Sharma (@asknaveensharma) reported@JioCare @JioCare Sudhanshu jee, SIM delivery was promised in 48hrs. and its been total 5 days since my application. Little urgency would help here. I am in dire need of new SIM for personal use purpose. Heavily delayed. It need swift action rather then standard template response. help!
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yallareddy palagiri (@yallareddy12345) reported@JioCare disappointing. Kindly resolve the issue at the earliest
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India Rising (@Anuragvspeaks) reported@JioCare Nelson - this company is a gang of thugs absolutely No update, amount taken but till date service not provided. Pls refund the amount ur thief. @_MukeshAmbani
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SARDARJAHID⌚ (@Jahidsd77) reported@JioCare DM is not working
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Arjun Khator (@ArjunKhator) reported@JioCare my patience ran out days ago. It has been 9 days with no resolution, and generic updates like these are no longer if you have a solution, fix it If not, stop wasting my time and process my full refund
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The Urvashi (@RajputnotApsraa) reported@Ashish_Ahuja @JioCare That's what they've been doing with us for the last one week, truly. It's sad how bad their services are. Since my tweet, I've received a bajillion replies from different reps but not even one with a solution. @JioCare, please be embarrassed.
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Anonymous (@akashbajpayi824) reported@reliancejio @JioCare it's been a week since jio fiber is not working in Pandu Nagar, Kanpur. Cables were damaged due to storm but it's been a week and nothing has been done inspite of multiple complaints. Please share a number through which I can talk to customer care executive.
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Amrit Thiara (@myselfamrit) reported@JioCare As my order stands cancel for now. Please refund my 2200 which i paid cash to ur service engineer Shubham Singh Mob- 6239268154. I paid him cash please refund accordingly. I dont have any more complaints, u people fooled me by saying "order is in progress" again and again.
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Shailesh Shah (@sshah17) reported@JioCare Hi your international roaming team doesn't have any idea. I have clearly stated to multiple team members and they have no understanding of the situation. They keep asking to do foolish things. It is a big hassle when no senior technical team understands it or calls us on same number or alternative number. Orange, San Bernardino, Los Angeles and Riverside county don't get connected to your partner network company, be it Verizon Wireless or T-Mobile. Very unfortunate. I have almost four different Jio connections and none of them work. @reliancejio
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ᴍᴏᴏʀᴛʜɪ ᴅ (@gnXHUN6jiG28840) reported@JioCare Issue ignored again. Advance balance available, still suspended. Unused balance not credited on time. Later adjusted & forfeited. Refund still not given.
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Anish Agarwal (@Anish_1126) reportedOn contacting @SonyLIV I am informed that this problem can only be resolved by @JioCare . But your team doesn't feel the need to provide quality service and assistance to the consumer. Kindly resolve the matter asap in case you do not wish to lose a customer.
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Krish (@vizagloc) reportedI regret choosing @jio_fiber! 😤 Less than a year in, and after their team installed AirFiber on my building top, they're claiming water damage and demanding payment for replacement. @reliancejio @JioCare, this service is truly pathetic! 😠 #JioFiber
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J (@fankwest) reported@JioCare your answers are not satisfactory. can i have a concrete timeline on the resolution?
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Kevin (@kevinpatel2996) reported@JioCare @reliancejio Jio network internet is not working at Viraval, Navsari- 396445. Please get it checked. Its sucks on different level. I am going change now Its frustrating. Mobile internet and fiber both are not working at all. Please look into it
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himsyaaaar (@heee__man) reported@JioCare This came in yesterday, With reference to Service Request number SR000032ZADP for your JioFixedVoice Number connection having JioFixedVoice Number ……, we have scheduled an appointment with a Jio service engineer at your premises on 09-Apr-2026 between 18:30:00 - 19:30:00.
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NovaCraft Technology (@ShivamProducti4) reportedJust ported from @reliancejio to Vi. The network and internet service in Jaisinghpura Khor, Jaipur are basically non-existent. Forced to make the switch because I need a connection that actually works. Over to you, @ViCustomerCare! @JioCare #JioDown #Jaipur #VodafoneIdea
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ऋ (@OkSmileMoveOn) reportedHi @JioCare , Despite multiple attempts to contact customer care jio airfiber, your system keeps stating there is an “outage in my area” and then disconnects the call. I can't even raise any ticket from MyJio app as it says the same, seems impossible to reach any support.
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nishikant yadav (@Nish_1000) reported@JioCare @JioCare As I said stop sending auto replies and check why my service request status has not changed by your team. That will really help! Your team in Wakad is the most unprofessional I've ever encountered. #JioCare #fake_promises
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yallareddy palagiri (@yallareddy12345) reported@JioCare is seriously affecting my work and my children’s education. This clearly shows a lack of accountability and urgency from your team. I need a clear timeline for resolution, not another generic assurance. If this is not resolved immediately, I will be forced to escalate this matter
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Aatul Patankar_Official©️®️ (@imatulpatankar) reported@JioCare What details you shared sweety ? Such illogical and third class services from your side ?? If I have already shared the Service request with you then why did you want all the details again. Is ur team illiterate or you act to be illiterate ?? @reliancejio
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Johnny (@horngrychef) reportedWhat the f**k @JioCare. You retarded bunch of fools when the hell you are going to fix my internet speed. You guys are harassing me everyday, i am not going to pay this month bill and raising this complaint to consumer court. Absoultely pathetic bunch of team you guys have.