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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 31: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Gangtok, Raipur, Mumbai, Hyderabad, Kolkata, Patna, Shiliguri, Bhopal, Pune, Lucknow, Agra, Kota, Jaipur, and Meerut.

CityProblem TypeReport Time
Chhindwāra Internet 28 minutes ago
Gangtok Wi-fi 55 minutes ago
Raipur Internet 1 hour ago
Mumbai Internet 2 hours ago
Hyderabad Internet 2 hours ago
Kolkata Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dev_M2
    M2 (@dev_M2) reported

    @VinodSh122377 @reliancejio Okay Jio Warrior.. Unlike 2014 we don’t have many options.. Only two good options are there and both are terrible at my place..

  • sarveshminal
    sk (@sarveshminal) reported

    @reliancejio @JioCare NO0001FAPKJY(Payment done, status installed, but in reality the device is not installed ) After registering my complaint,Mr Kr was assigned (9263702401) to resolve the issue. However, this individual has completely failed to meet their commitments.

  • In_Ketosis
    Cosmo Kramer (@In_Ketosis) reported

    @JioFibreCare @JIOAIRFIBERIN @reliancejio What kind of service is this I want to raise service ticket but I am stuck in endless loop of chatting with agents which dont give meaningful resposne.

  • rajivgurjar99
    Rajiv (@rajivgurjar99) reported

    @JioCare @reliancejio It’s beyond frustrating jio network in my area is shut from last 1.5 days and we are unable to accees internet or call. And ya I live in Mumbai btw Surprisingly, kuddos to #Airtel cause there is no issue for Airtel users in my home. Shl I swtch?

  • TheBhartiya974
    Anubis Cruger (@TheBhartiya974) reported

    @reliancejio @JioCare @jio_fiber this is absolutely pathetic behaviour from ur team, what kind of issue has occured that entire team is unable to fix it for 3 consecutive days, customer support not allowing us to contact executives, no contact info for local customer support

  • firozFA07
    Firoz khan (Mr.Khan) (@firozFA07) reported

    @JioCare I didn't get any reply in dm so chat here to solve the issues

  • thepethkaramol
    TheAmolP (@thepethkaramol) reported

    @reliancejio @JioCare @jio_fiber I need help in cancelling my order. I tried all options, I called your customer support number, I tried to do it through myjio app, also tried via website, but NONE give ANY option to CANCEL order. Cancel my order or give me direct link to do it

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @JioCare what is the latest update on your network outage ?

  • gurudattch
    gurux090 (@gurudattch) reported

    Dear, @JioCare I have ordered my jio airfiber Max on 19/08/2026 and paid 2200 it's been 13 Days and haven't even got installation I want my refund right now, if you can't fulfill service on time please don't provide those... Order No:- NO0001FAOWF0

  • daya_863
    DAYA SHANKAR (@daya_863) reported

    @JioCare JioFiber complaint 13 August SR00002NEE0A was resolved only on 19 August after an unacceptable delay. Unfortunately, the service failed again, raised a new complaint on 27 August (SR00003F780R). It is still unresolved, and your technicians are unable to identify the actual fault.

  • daya_863
    DAYA SHANKAR (@daya_863) reported

    @JioCare @reliancejio JioFiber complaint 13 August SR00002NEE0A was resolved on 19 August after an unacceptable delay. Unfortunately, service failed again, raised a complaint on 27 August SR00003F780R. It is still pending your technicians are unable to identify the actual fault.

  • JioCare
    JioCare (@JioCare) reported

    @inVikashh @reliancejio Hi Vikash, we sincerely apologize for the inconvenience caused. We can see that your service request has been resolved and the appointment has been reassigned. You will shortly receive an SMS on your registered mobile number with the date and time of the installation (1/2)

  • SANJAYT53173694
    संजय (@SANJAYT53173694) reported

    @jiocare #NO_NEED_OF_JIO_TO_THE_NATION RECHARGE IS FOR 5G SERVICE IS OF 2G

  • Philosophe_Poet
    Sharmaji🇮🇳 (@Philosophe_Poet) reported

    @JioCare @reliancejio just talked to yoir customer care. Problem not resolved। She knows what postpaid means I.e. take the services and then pay, still asking to pay in advance

  • parthas41450911
    Partha Sarathi Patra (@parthas41450911) reported

    Jio AirFiber installation delayed by over 1 MONTH despite full advance payment! Engineers call but never show up. This continuous delay is severely disrupting my work. Resolve this immediately. Else I need to escalate further. Request No: LRO0001EOBX5 @JioCare @reliancejio

  • vjha013
    Bikash Jha (@vjha013) reported

    @jiocare network sucks in Siliguri

  • DHARMENDRA_ALW
    DHARMENDRA KUMAR (@DHARMENDRA_ALW) reported

    10 days have passed and our #JioAirFiber (ID: 1443599989) issue is STILL NOT RESOLVED! Despite multiple engineer visits, the internet speed is practically dead. We are suffering for 10 days now. Fix this permanently or refund our money immediately! @JioCare @jio_ril

  • Dev230387
    Devkumar (@Dev230387) reported

    @JioCare Pls initiate the disconnection and refund the money of 4 months after deducting one months charges. Fed up with ur service support. Pathetic experience with jio.

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare @reliancejio Could you answer why NCH complaint was resolved without refund ? Stick to the point , now don’t say you are fixing the issue, my post is regarding why was it marked resolved? @reliancegroup does not respect law ? Don’t have fear or law? Just coz of BJP?

  • HkHarendra36
    Harendra Kumar (@HkHarendra36) reported

    @JioCare @reliancejio Very bad network here, when will run properly PIN- 814157 I will port in airtel @Airtel_Presence

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    "@JioCare @reliancejio Paid for 100MBPS, getting 1/5th the speed (20MBPS) for weeks. Store staff won't let me switch plans, customer care won't refund. This is unacceptable service. Resolve this immediately or I'm escalating to @TRAI "

  • JioCare
    JioCare (@JioCare) reported

    @SunnyPa30237184 @reliancejio @Jio_Offl Hi Sunny, we are here to help you. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the (1/3)

  • sahabul_3
    Sahabul (@sahabul_3) reported

    @reliancejio Network expansion pe dhyan dijiye. Most of area no network zone (Jio), Airtel is far better than Jio.

  • srigopal1992
    srigopal1992 (@srigopal1992) reported

    @JioCare @TRAI why is jio allowed to change customer sim iccid without customer knowledge ? I never requested for new sim or anything in past and for the active sim the iccid has changed and now same sim shows different number when I insert into my device. Please look into this.

  • pannkajneeraj
    Pannkaj Neeraj (@pannkajneeraj) reported

    @JioCare What will you charge to become little bit professional and empathetic towards your customers? I raised a relocation request on 29/08, it was scheduled on 30/08 at 16:00hrs. Since then you have been rescheduling! Why? I even tried raising a request to cancel the fibre

  • Saikira36723162
    Saikiran (@Saikira36723162) reported

    @reliancejio Hello i didn't get any call from the service for relocation could you please assist and the Website is also not working

  • vigsan2008
    Vignesh Siva (@vigsan2008) reported

    What kind of patentic service to a new customer Order no: NO0001FIMIQA No jio installation happened, no one is picking the call @JioCare

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @JioCare Really, next few days, aren't you mistaken? Dont you wait for 10000 tweets of slow speed internet harassment before you optimize the area? 28 days have happened only. Last year 30 days plus. So how many more? Are we taking for customers to die? Then how will you get recharges?

  • Eternalseeker57
    Eternal Seeker (@Eternalseeker57) reported

    @JioCare People are so dependent on internet service providers and all you can do is to give excuses.. very sad state of affairs

  • rahulaggr
    Rahul Agrawal (@rahulaggr) reported

    @reliancejio @JioCare needs to provide an option to select between 2.4 GHz and 5 GHz Wi-Fi bands.Currently, there’s no way to manually choose the band, causing issues with devices that support only 2.4 GHz or only 5 GHz. Some smart/IoT devices simply fail to connect.