Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 20: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Chhindwāra, Mumbai, Rājkot, Latur, Shillong, Delhi, Guwahati, Kanpur, Patna, Jalpāiguri, Gobārdānga, Indore, Chennai, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 30 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Rājkot
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Latur
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Virendra Rakesh (@RakeshVirendra) reported@JioCare Its your job to call the customer and confirm the appointment, and why no one visited today
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Sarthak sharma (@Sarthak21986439) reported@JioCare Green stable but still WiFi is not working.
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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Siddharth Patkar (@JorseBolo) reported@JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.
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Hımαƞshυ Rαwαl (@heemaanshuuu) reported@JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.
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shubham mishra (@iamshubham1994) reported@JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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Ashish Palav (@palav_ashish) reported@JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare How can you confirm that the issue was resolved. Are you saying that I am making false accusations to your company. Nobody ever tried to contact me regarding my complaint. Even after complaining again & again.
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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abcd (@anantam007) reported@reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI
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Harsh Dhanuka (@harsh_dhanuka) reportedPaid over 15k for the **** IR in last 4-5 months. I demand a full 100% refund of the **** IR. You can check all my WhatsApp chat history with IR customer care as proof. I’d rather take a local sim every time, would have saved me over 12k. Or switch to @reliancejio @JioCare
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NikhilJ (@DeDefinite) reportedHello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM
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shaikh Azim (@Real077) reported@JioCare @reliancejio My JioFiber Order ID: NO0001DY41PQ is still not installed. On 9 June, engineer Swapnil Girge completed KYC but did not perform the installation. He promised to return on 13 June, but since then there has been no response from him. Please support.
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Simba (@seamnswing) reportedEverytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown
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gabbar ناصر (@qnasir) reportedThis is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Sunny Singhal (@sunnysinghal451) reported@JioCare @reliancejio @Jio_Offl No any response by the customer care also
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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Sunny (@jensonbathery) reported@reliancejio Useless Company, jio fiber not working at all in pcmc area and people not responding
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Pavitra Pishach (@innocntdevil) reported@Saurabh_Pinch @reliancejio Situation is worst in rajasthan. I almost try 3 times to make a successful call.
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio
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Ankit (@anksh8) reported@JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.
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Suresh kuamr (@Sureshkuamr6) reportedHey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday