Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Chhindwāra, New Delhi, Bhopal, Delhi, Lucknow, Pānīpat, Nashik, Gwalior, Aurangabad, Chennai, Hisar, Kolkata, Mumbai, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 12 minutes ago |
|
Chhindwāra
|
Internet | 12 minutes ago |
|
Chhindwāra
|
45 minutes ago | |
|
New Delhi
|
Total Blackout | 46 minutes ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Aggarwal (@vaiagg844) reported@JioCare @jiocare, Another 6 days passed since your last assurance. No action has yet been done on this case. Please provide a timeline for my resolution, I don't have a year for this.
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Vijay Deep (@vdsaxena) reported@JioCare Your entire system is corrupt as there us no way to connect to customer service executive. Everything is automated & doesn't cater to customer's specific need. The internet is disrupted from ur end by last 24 hra & today when supposedly services are restored yet no internet
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @reliancejio A customer should never have to wait over a week for a paid internet service to be restored. My JioFiber connection is still inactive despite repeated escalations & missed commitments. Promises without action are not customer support. @JioCare (1/2)
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Swayam Tiwari (@SwayamTewari) reported@JioCare Problem is solved after 24 hours. I think I will change my service provider.
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Vijay Deep (@vdsaxena) reported@JioCare And service engineer is assigned for tomorrow that means another day down the drain. Pathetic, unprofessional, incompetent to the core
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Sakib (@hisakibimam) reported@parasxgupta @JioCare @reliancejio you are never gonna get connected to any human working in jio to resolve this.
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Bedangka Das (@bedangka_das) reported@JioCare @JioCare Customers should not have to wait 30 days just to receive a cancellation. Very disappointed with Jio's service. #JioAirFiber #JioFiber (2/2)
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dharmendra kushwaha (@dhara363) reported@JioCare Dear @JioCare, I also have another 5G Android phone with a Jio SIM, but it still gets only a 4G network. In fact, no mobile phone in our village receives a 5G network because only a small 4G tower is installed here. You can confirm this with your local authority; they will tell u
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Spartan 🇪🇸TVK🇪🇸 (@spartan_vj_) reportedHey @reliancejio @JioCare i need a help please respond
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Spartan 🇪🇸TVK🇪🇸 (@spartan_vj_) reportedI don't get a 5G signal even though my phone supports 5G. I only receive a 4G signal, so I don't get the unlimited 5G data and am limited to just 2 GB per day. It's really disappointing and frustrating. Please help me resolve this issue. @reliancejio @JioCare
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arun kumar (@92Arun) reported@JioCare One of the worst network have ever seen ... will see ..
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Laxman Singh Bhati (@Laxman_bhati_70) reportedWhenever it rains in our village, Jhanakli, the Jio network goes down. Why? #jio #jiocare
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प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reportedIf u don’t want to solve this issue I with my 6 family member who are using Jio will port to airtel and I will make sure to drag you to consumer court for a full recovery of my plan. Waiting for your excuses @JioCare
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Rohan Ghosh (@phenomenalrohan) reported@reliancejio I stay in Denmark and it looks like my Jio number (on an e-sim) has been deactivated. How can I reactivate, recharge and resume the service again? Please guide asap.
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Manish singh (@musafirmanish) reportedStill not got any proper solution @JioCare
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Bharat Pawar (@iBharatPawar) reported@JioCare You have not replied after you requested the invoice I shared post that you guys have neither replied nor resolved the issue
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Saurav Mishra (@sauravamishra) reportedJio fiber @reliancejio @JioCare in bhubaneswar, odisha is the worst!!!!
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Nomadic Philosopher (@AtheXTheist) reported@JioCare There is no internet connectivity and the network signal is almost non-existent in Rajouri Garden.. Delhi. Please fix this ASAP or I will be forced to approach the consumer court. It’s pathetic! DM me for the required details.
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प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reportedIf u don’t want to solve this issue I with my 6 family member who are using Jio will port to airtel and I will make sure to drag you to consumer court for a full recovery of my plan. Waiting for your excuses @JioCare
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Priyansu Mishra (@realPriyansu21) reported@JioCare My network is down ! Even after schedule engineer viist no enginner visited ! Shameful . No internet in mah house from morning.
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Rudracharan ojha (@rudracharan) reported@JioCare Need urgent help. My Jio internet is down, & I registered complaint yesterday, the service visit is scheduled for 7 Aug. My son attends online classes & urgently needs a internet. I’m an NRI visiting India for a limited time. Kindly prioritize my complaint and resolve.
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VoiceInTheWilderness (@Srikantthatsme) reportedWILL YOU ( JIO) GIVE ME A DISCOUNT FOR THE PERIOD YOU DID NOT GIVE INTERNET SERVICE 30/ 31 JULY 2026 @JioCare
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Somesh Morya (@SomeshMorya) reported@reliancejio Pathetic Services without any support at my place. Seems no one is there to help us or resolve the problem. Facing problem of WiFi over a month, the problem still persists. Can you give a solution?
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Ritik (@ritikmgarg) reported@reliancejio @JioCare i placed a request for Jio airfiber installation and no one is coming for installation and i only keep on receiving messages for rescheduling the appointment automatically. This is such a ridiculous service. You should fix this kind of customer experience
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nick (@Nick_N_Shah) reported@JioCare Harshit, what's the update on SR00003C5U11? what time can I expect my refund today? Enough of fooling me by your team & support team working will be resolved soon excuse. Just come up openly that no refund for me rather than giving false hope. Enough of these lies
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Sahil (@isahil020) reported@reliancejio @JioCare The service of jio is on a steady decline day by day. But from last 4-5 days, it is so bad that now I am just waiting for a day off to port to Airtel. I book cab to and from Botanical Garden Metro, and this area is a graveyard for Jio service. (1/2)
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Jaideep Ojha (@ojha_jaideep) reported@JioCare Wifi calling is not working in my device
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🤘Yasheshwar Singh🤘 (@BankerinIndia) reported@_cpsharma @JioCare Faced the same problem few months back. Please raise complaint on CPGRAMS portal.
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ଶାଶ୍ଵତ ଦେବଦତ୍ତ | 🆂🅳 | ❼ ⚪️ ⚡️ (@pureodiasaswata) reported@JioCare Kindly fix the internet connectivity issues in Infocity, Bhubaneswar.Despite many complaints, no action has been taken.People are mocking the fact that the state’s premier IT hub struggles with poor internet service. The issue is especially severe with Jio. This is disappointing.
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VISHAL (@V1SH4L) reportedJio fibre has the worst possible customer service. Wifi not working since yesterday. Engineer visit scheduled for today morning. But no visit happened. Called customer care twice to raise the issue. No resolution. @JioCare