Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Durgapur, Bengaluru, New Delhi, Kolkata, Vijayawada, Ahmedabad, Cochin, Lucknow, Agra, Pune, Gurgaon, Chhindwāra, Indore, and Guwahati.

City	Problem Type	Report Time
Delhi	Internet	6 hours ago
Delhi	Internet	6 hours ago
Durgapur	Internet	7 hours ago
Bengaluru	Internet	7 hours ago
New Delhi	Wi-fi	7 hours ago
Kolkata	Wi-fi	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradhumna Patel (@pradhumna18) reported 2 minutes ago

  @JioCare Problem is the service quality I am using jio services from more than last 4 years.

• 
  WildBwoy  (@WildBwoy) reported 4 minutes ago

  @JioCare Responded you back , please have this fix on priority, its been weeks facing the issue

• 
  Ayushi Doger (@MeghaDoger) reported 5 minutes ago

  @JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢

• 
  Ashish Palav (@palav_ashish) reported 5 minutes ago

  @JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏

• 
  Dhritiraj (@Dhritiraj20) reported 14 minutes ago

  Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

• 
  Dhriti (@dhritiawakened) reported 18 minutes ago

  It's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?

• 
  BolnaToPadega (@armaan_dobwal) reported 19 minutes ago

  @reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it

• 
  Sarvesh Kumar Singh (@sarveshsinghlko) reported 19 minutes ago

  @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

• 
  Akif Siddique (@iakifsiddique) reported 22 minutes ago

  It's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.

• 
  ''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported 22 minutes ago

  @ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.

• 
  gabbar ناصر (@qnasir) reported 23 minutes ago

  This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

• 
  Harshit Anand (@harshitanand124) reported 27 minutes ago

  @reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare

• 
  vikas lamoria (@lamorias) reported 30 minutes ago

  No one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare

• 
  Shivakumar (@ShivaKumar_00) reported 30 minutes ago

  "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..

• 
  SupplyDemandZone (@StoplossMatters) reported 31 minutes ago

  @JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet

• 
  Sarthak sharma (@Sarthak21986439) reported 32 minutes ago

  @JioCare Green stable but still WiFi is not working.

• 
  jits (@jitendra88m) reported 33 minutes ago

  @reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?

• 
  Prashant Choudhary (@blacklisted_jat) reported 35 minutes ago

  @JioCare I'm facing network issue in my 2 phone and my air fiber everyday

• 
  Umang Shah (@cryptoumang) reported 39 minutes ago

  @JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.

• 
  Satish gupta (@satishgupta026) reported 41 minutes ago

  @JioCare Message Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction.

• 
  Kartik (@kartikgk07) reported 42 minutes ago

  Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

• 
  Sagar Rajdev (@rajdevsagar05) reported 42 minutes ago

  @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

• 
  Sushil kumar (@sushilhrg) reported 44 minutes ago

  @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest.

• 
  𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported 44 minutes ago

  @JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter

• 
  Arvind Kumar Gupta (@ArvindKumarGup3) reported 45 minutes ago

  @JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored

• 
  Akhilesh Chandra (@AKChandra) reported 47 minutes ago

  @JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue

• 
  Simba (@seamnswing) reported 49 minutes ago

  Everytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown

• 
  Abhishek srivastav (@Abhishe61661799) reported 52 minutes ago

  @reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...

• 
  Chaitanya Vadher (@ccwadher) reported 57 minutes ago

  @JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio

• 
  Rohit Patil (@rohitd0345) reported 57 minutes ago

  @reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare