Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (62%)
• Wi-fi (17%)
• Phone (10%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, New Delhi, Chhindwāra, Guwahati, Rājkot, Bengaluru, Mumbai, Indore, Kolkata, Chennai, Raipur, Hyderabad, Hugli, Bhopal, and Bhubaneshwar.

City	Problem Type	Report Time
Patna	Internet	5 hours ago
New Delhi	Internet	6 hours ago
Chhindwāra	Wi-fi	6 hours ago
Guwahati	Wi-fi	8 hours ago
Rājkot	Phone	9 hours ago
Bengaluru	Total Blackout	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akash Mishra (@IamAkashVats) reported 3 minutes ago

  @JioCare I will tag each and every business if you keep talk and say few business days..its really irritating not solving issues and Delaying and keep fraud in customer...its been month and there is no solution...had taken money unable to setup internet.. @JioCare Pathetic service #NoJio

• 
  shibu Kuttan (@Kuttan9Shibu) reported 5 minutes ago

  @JioCare Help me with ETA FOR installation it's been three weeks since I paid for a new air fiber connection I don't know what makes this delay I have never got a phone call with explanation and you are saying my service request is reopened tell me when it is closed

• 
  🇮🇳ذیشان ضیاءالدین سید (@IamSyedZee) reported 6 minutes ago

  Hello @JioCare / @Airtel_Presence / @ViCustomerCare .. There are close to 600 flats in my locality but hardly any good network and fiber connectivity. Please let me know how can reach out to you to fix this issue.

• 
  Abhishek D Bhola (@abhishekdbhola) reported 9 minutes ago

  @JioCare Now again you are talking like AI. I mentioned already Fiber connectivity was the issue now your services seems bigger issue than that. Your hi-tech router is blinking red no connectivity. Hope it's clear to you now.

• 
  Abhishek (@ohyeisabhii) reported 10 minutes ago

  Stuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!

• 
  sachin alshi (@sachinalshi) reported 13 minutes ago

  @JioCare @pkspeaks2 Nothing will happen. Jio is worst

• 
  Warrior (@oopsDidithurt) reported 15 minutes ago

  @reliancejio @JioCare Jio wifi is down again.. This is second outage in less than a week

• 
  Rishabh Ojha (@KungFooPandit) reported 16 minutes ago

  @JioCare And the link you posted is broken..

• 
  NS (@NS8954069844436) reported 16 minutes ago

  @JioCare @JioCare It’s been 20 days facing issue in social media apps and website not open and high ping issue in my area i have register a complain nothing happimg please fix the issue by the backend team #JioAirFiber #PoorService

• 
  rb (@myBharat360) reported 18 minutes ago

  @AadiAchint @reliancejio Airtel is the only good option. Jio has a problem with internet quality as well as customer service.

• 
  Vigneshwaran (@Iamvicky099) reported 21 minutes ago

  @NezamiEr @JioCare @reliancejio I’m facing the same issue—completely wasting our time with fake schedules. No one shows up, no calls, nothing. It’s been 4 days now, and I’ve already paid for a yearly plan. If this continues, I’ll switch to Airtel.

• 
  Dushyant K. Mahant (@DKMahant) reported 24 minutes ago

  In East Delhi, a colony Swasthya Vihar & areas around are facing network problem in home broadband connections by @JioCare Anyone knows a contact detail to get in touch? Customer care not responding. There are senior citizens heavily dependent on internet. @reliancejio

• 
  Manjunatha T M/ ಮಂಜು (@tmmanju_tm) reported 25 minutes ago

  @JioCare How to connect? Above click button not working... @jagograhakjago

• 
  Suresh Babu M V (@SureshBabuMysa) reported 28 minutes ago

  @JioCare @reliancejio @jio_fiber Till now my network issue has never been attended to and it is day 5 of service disruption, 😡😡😡😡🤬

• 
  Mujahid Alom (@Mujahid_along0) reported 29 minutes ago

  @JioCare I am currently a Vi user and planning to port to Jio, but I have a concern. Just in front of my room (around 10 meters away), Jio 5G works perfectly, but inside my room there is no signal at all. Before porting, I want to confirm if this issue can be fixed.

• 
  Suresh Kumar (@surek1984) reported 32 minutes ago

  @JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani

• 
  MaNaN (@MNN_2767) reported 37 minutes ago

  @JioCare 40 hours is not temporary issue. And why instead of pre-warning and providing proper timeframe when it will get fixed you guys are giving notice every 6 hours.

• 
  MONU (@MonuTojo) reported 39 minutes ago

  @reliancejio @JioCare also faching this problem

• 
  Harish Kumar (@HarishK61675331) reported 41 minutes ago

  @JioCare @reliancejio My wifi is not working since morning and your ivr is not connecting me to the agents. Why such pathetic service? Call me now!

• 
  Mohanish Sahoo (@mohanish_sahoo) reported 42 minutes ago

  @JioCare Are you getting training to ignore customer questions!!

• 
  Anand Jha (@jhaanand95) reported 43 minutes ago

  @JioCare My Fiber connection has been down for 3 days. Service engineer assigned but never showed up. Complaint No: SR000034N6HL. If this isn't fixed today, I will be forced to disconnect."

• 
  Toofan Ojha (@RealTofanOjha) reported 43 minutes ago

  Hello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.

• 
  CA Sandesh Doshi (@CA_Sandesh) reported 44 minutes ago

  @JioCare Internet is essential service, for prepaid uninterrupted service we have paid in advance. Now neither your myjio app nor your customer care is resolving issue.

• 
  Priya Magu (@Priya_Magu) reported 48 minutes ago

  @JioCare Also What will resolve without any knowledge of problem. If actually you guys are working on the issue then you will contact me and tell the actual reason. I don't want connection I want my money back @JioCare

• 
  Phani Raghav (@TeslaRaghav) reported 48 minutes ago

  @JioCare May I know the service request details? One of your executives said that it's been raised on 16th April and one more said it's raised on 29th after multiple follow-ups. It's been more than 3 weeks since the cancellation request was raised. When can I expect a full refund?

• 
  Aadi Achint 🇮🇳 (@AadiAchint) reported 51 minutes ago

  Hey @reliancejio your Internet services suck!! Worst is when one complains your people don’t raise tickets until one fights. Then they give you a timing and automatically reschedule without the customers approval. Now it’s three days no connection. Btw this happens once a month. What kind of nonsensical service is this. Excuses given are jammers in Jails and all sorts of rubbish. I don’t live close to any secure facility. Fix it or remove it.

• 
  Kunal Singh (@KunalSi8062146) reported 51 minutes ago

  Jio team please check network issue net and calling esu hai @reliancejio @JioCare

• 
  Akash Purohit (@skyeakku) reported 55 minutes ago

  @JioCare no resolution till now

• 
  Yas Wanth (@Yashwanthprem9) reported 59 minutes ago

  @JioCare The same answer getting last 4 years but this time don't say the same , arrange someone from your team to fix. Some adjustments needed in the site so easily can be fix. Arrange experience engineer to fix , create the request for the same immediately

• 
  Ronak Tiwari🇮🇳🇮🇳 (@RonakTiwari20) reported 1 hour ago

  @JioCare Still no once come to resolve the issue @JioCare