Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Chhindwāra, Ahmedabad, Delhi, Bengaluru, Kolkata, Shillong, Coimbatore, Agra, Bhopal, Pune, Shiliguri, New Delhi, Chennai, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
|
Delhi
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 7 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushil Mishra (@sushilrm13091) reported@JioFiber @reliancejio This is absolutely pathetic! 😤 I've raised multiple complaints about poor broadband connectivity,ZERO action taken. Your customer care is non-existent. At this point, just help me close my connection so I can move to a provider that actually cares.
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Supreet Singh (@dizitech) reported@reliancejio @JioCare Hi Jio, facing issue with Joo Fiber down for more than 24 hrs. Engineer appointed yesterday to come at 19:00-20:00 hrs but instead of coming misbehaved. Again call scheduled for today and engineer says will not come as it's not his area. Kindly look into it.
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Abhishek Raut (@AbhishekRa1898) reported@JioCare Why not any jio payment bank support available in x platform.
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Chiku (@ChikuSa85580890) reported@reliancejio please make sure 5G network in our area..
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Gyanendra (@Gyanend10815360) reported@reliancejio @PMOIndia I requested on 1st May and today is 12th May,These type of service given by jio,very disappointed and also I received daily one no to connect but while I calling they disconnect my number,very worst services from reliance jio,no one can हीर,
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The Wise Scholar (@wise_scholor) reported🚨 Jio AirFiber not working for 15 days despite repeated complaints and follow ups. SR000034YDNX still unresolved. Technicians not responding calls. Will @JioCare compensate or extend validity for downtime? This is unacceptable. #JioAirFiber #JioFiber
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Mytripslog (@mytripslog) reported@JioCare So you are saying from the last one month you guys are working on my ticket and still not able to provide a solution. I will make sure no one from my known get the JIO connection #jio #fraud #jiofiber
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SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported@JioCare TKS JIO has let down a CUSTOMER with a genuine issue on JIO APP! I spoke with Mr Pavan as explained to him this is NOT a case of WRONG Recharge made by me! I used JIO APP on 8792069750 to recharge for 8217554658. Realised recharge was done WRONGLY for 8792079750 after seeing SMS
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Parth MN (@parthpunter) reportedAlmost a week later, @reliancejio has only sent me DMs assuring me that the problem will be fixed. One guy called and said I'll you back and vanished. Pathetic service.
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JioCare (@JioCare) reported@Saathvikha22013 @reliancejio Hey Saathvikha, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after (1/3)
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Harsh Singh🇮🇳 (@meeharshsingh) reportedI am officially canceling my @JioCare AirFiber. Enough is enough. Every month: 10 days of NO internet. Every day: 5 spam emails/SMS demanding bill payment. Your "4-hour resolution" promises are a TOTAL FRAUD. Third-grade support, zero accountability, Come collect your equipment.
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Vinay sen (@Vinayse37955273) reported@reliancejio unable to DM you why. I have lots of concern regarding jio 5g network
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Dirghayu Oza (@dirghayuoza) reported@JioCare hello, have raised relocation request and following up but not done yet Please help
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Kumar Mausum (@KumarMausum) reportedIf I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.
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Akram khan (@Akramkhan4884) reported@reliancejio @RCBTweets Dear Jio Support Team, I had requested a prepaid SIM connection for mobile number 8595644840, but a postpaid connection has been activated instead. This was not requested by me. I kindly request you to convert this number to prepaid immediately or cancel the postpaid activation
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Arijit bhowmik (@Arijitbhowmik17) reported@JioCare Every time u guys want my adress and everything and I gave also still no solution is being provided
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Sohaib Khan (@Styles00333) reported@JioCare @JioCare If no engineer visits and resolves the issue by 13 May, I will disconnect this Jio connection and switch to Airtel. Waiting for more than 2 days without internet is not acceptable.
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Rafe Alam (@RafeAlam00) reported@JioCare My JioFiber/WiFi linked with Fixed Line No. 022-35526345 has not been working for the past 3 days. I have already raised complaints, received SR updates, and even sent an email, but the issue is still unresolved. Your app also shows a service interruption in my area. Kindly provide a resolution timeline and fix this ASAP. #JioFiber #JioDown
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Suprabhat chakraborty (@suprabhatc93) reported@reliancejio @RCBTweets My jio fiber internet problem not solving form 11/05/2025 after complaining in jio care but all of you r update regarding ipl n so on. Because you are less interested in public dealing
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TECH INFORMATION (@TECHINF65198134) reported@JioCare Such a poor service of WiFi installation payment been taken on Saturday and it’ll now it is Monday and no individual appeared for the installation of the WiFi such a poor service
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Rahat Ali (@ali_rahat_) reported@JioCare Issue is not permanently resolved, no technician come to resolve neither I got any call to help. How poor service you provide with Jio fiber is known to Whole India and how badly you are looting us. Other service provider at least come to location and visit to check
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Bharath (@bharath_2k3) reported@JioCare is the worst customer care service. Had ordered an jio air fiber connection. Made the payment and It's already been a week now. No one from the installation team is taking responsibility. It's too worst.
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Singaravelan Madhaiyan (@its_Velan_Com) reportedAfter MY DM there is an No Reply from Your END @JioCare @reliancejio this Is Showing how you are treating Customer Still 5G was Not Working, Can i Go Through Consumer Court?
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rashmi iyengar (@rashmi_iyengar) reported@reliancejio @RCBTweets I don't have internet connectivity at home for the past 2 days & cannot even register a complaint as it says area connectivity is down can't speak to any of your esteemed agents as they simply disconnect ,seriously didn't expect this,new ushanagar Bhandup West Mumbai)
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Kamlesh thakur (@Kamlesh94328768) reportedFacing continuous red light & internet disconnect issues on JioAirFiber for nearly 20 days. Multiple complaints & technician visits done, still no permanent fix. Technician also stopped responding. Paying for ₹3333 active plan. Need urgent resolution & compensation. @JioCare
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aaryan (@aaryan1453371) reported@JioCare have paid twice till now and since my wifi data is exhausted im not able to contact the support since its been cut of until i recharge and i did pay again but it again went to my wallet instead of updating my wallet i tried whatsapp chat,email, website, calls i cannot do anythin
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Rishi Thakar (@RishiThakad84l) reported@JioCare I’m not trust your sr no process because of lots of sr no I punched no one solved my problem No one understood my problem and my frustration So visit my location and solved my problem
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Ravi Gupta (@RaviGupta92780) reported@JioCare @reliancejio @jio_fiber 2 week se company se problem fixed nhi ho pa raha hai..itna big company..ko 2 week me bhi problem fixed nhi kar pa rahi hai.
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अघोषित (@abhishekoparora) reportedHow to complain about your pathetic fibre service @JioCare @jio_fiber as I am fed up talking with BOTS on My jio App
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The Secret Trader (@Thesecre_TradeR) reported@JioCare cancel my jio fiber right now . my decision is final. i won't pay any bills from this date forward. thank you!