Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 10: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Mumbai, Chhindwāra, Delhi, Indore, Hyderabad, Dhanbād, Coimbatore, Bhopal, Rājkot, New Delhi, Pune, Ghāziābād, Guwahati, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 minutes ago |
|
Guwahati
|
Internet | 5 minutes ago |
|
Kolkata
|
Internet | 10 minutes ago |
|
Mumbai
|
Phone | 19 minutes ago |
|
Mumbai
|
Internet | 22 minutes ago |
|
Kolkata
|
Internet | 30 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manjunatha V (@manjuv_19) reported@JioCare @reliancejio After DM also There is no response from your side regarding network issue in pavagada town karnataka this is worst network
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Dr Aadil Hussain (@AadilH0) reported"Hey @JioCare what's the point of calling it 5G when it performs like 2G or 3G? Instead of just increasing tariff plans, focus on improving network quality and reliability.
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desi style (@vedtiwari18) reported@JioCare That's not my concern as a customer. I paid for a working service and suffered significant losses due to this outage. Who will compensate for my losses? Since the service failed and caused me losses, will Jio provide a full refund of the amount paid?
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Rohit Padhye (@rohitpadhye03) reported@JioCare @JioCare you guys were going to provide me an update in few hours it's been 16 hours since you said so. No update yet the speed is extremely slow it's a working day and I am unable to access internet on laptop because of your **** service.
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HaRdLooK (@BhoTHarDdd) reportedAutomated reply by @JioCare , bogus links and no engineer assigned after 8 days. Seriously feel cheated by @JioCare . Would not recommend jio fibre to anyone. Feels like talking to a wall. Would file complaint with National Customer forum if not resolved today.
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Santosh Panda (@StorytellerSany) reported@JioCare My no. is 8093199143 Jio Store: Jio Store, Jeypore Near HP gas office Pin: 764001 Terrible fraud experience at JIO store
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Arthi Natarajan (@ArthiNatarajan2) reported@reliancejio Very poor customer service by the Jiofibre installation team. My order NO0001DWZRRC was supposed to install before Monday 08 June evening till date no response. My son in class 12 he is unable to download his notes or do homework. The sales guy said within 4 hours but 4 days
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Satyajit rath (@Satya0296) reported@JioCare @JioCare I posted yesterday but still no installation. Now the service ticket you created is also closed without any resolution. This is highly unprofessional. I have waited around 20 days with daily follow-ups. Please cancel my order immediately and initiate the full refund.
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S S Ranjan (@SSRanjan17) reported@JioCare Why are customers being taken for granted? @JioCare never seems to care about its customers. We are facing repeated disruptions due to an adamant and irresponsible technician who added an unauthorized extra connection in the Jio junction box.repeated complaints, no action so far
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Aashish Bohra (@aashiishbohra) reported@JioCare The issue is not rescheduling. My appointment has already been rescheduled twice without my consent. Internet has been down since 06 June. Missed visit, missed commitment, and now no appointment at all. Please provide a confirmed engineer and resolution timeline.
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Sumit Paul (@sumitpa44590028) reported@JioCare All I'm getting is assurance only. Why is it taking so long to resolve an issue?
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Durgesh Sukhtankar (@dsukhtankar) reported@reliancejio @JioCare fed up of your services. Wifi is down nearly half the time. No solution despite committing to send engineer 2 days ago. Bye Bye JIO
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @JioCare After days of downtime, a technician finally visited and confirmed the Set-Top Box is defective. Yet the issue remains unresolved and the service is still down. 1/2
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Kaushal S Kiroula (@Koushal92) reported@JioCare It's been over a month , still I am waiting for resolution. What do you think that we have only time to tweet for you , if you are unable to provide service then say it loudly. Refundt the amount and refund the last billing cycle remaining amount too.
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I - am - thanos (@rahulyahoo) reported@BNK_SDE @JioCare Didn't get updated on the below Service request no SR000037ZAFZ has been raised in your account. Please update the same.
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Ashutosh Yadav (@yadav_ashu3222) reportedI am facing serious network issues in my area. Calls are dropping frequently, mobile internet is very slow, and the network signal is poor. Kindly look into this issue and resolve it as soon as possible. Nawabganj,Durgakund, Varanasi 221010. @JioCare @TRAI
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S S Ranjan (@SSRanjan17) reported@JioCare @JioCare this is absolutely incorrect. Your technician is misleading you to continue an unauthorized connection. My connection has been disrupted since 11 PM last night and remains down. No one has even visited or checked whether my connection isworking properly.What ruclaiming?
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Anand Dubey (@Anandubey87) reported@JioCare If you are done with scripted responses, can you guys activate the B2B plan on my connection. I am not sure in what era you people are living where no humans in the customer care to help and no action on a simple plan change request.
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Girija Prasanna Swain🇮🇳 (@CHATUR_LINGAM) reported@JioCare Not a single thing done by jio..no internet..so much slow network..not able to book a uber also.. disgusting..please don't buy the jio sim..
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प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported@JioCare you 3rd grade people are not even able to have a good network in my area neither u want to listen any problem from past 3days there is call drop issue but there is no solution from your side.
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@NashraRizwan8 @reliancejio @JioCare Yes you are absolutely right, for the network problem I am complaining about since December 25 and still there is nothing done by Jio.
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vijayakumar (@itzvijays) reported@JioCare No use of escalation! Very worst customer service 😔 pls return my amount paid
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saloni 🌸 (@salonit45) reported@JioCare there has been no resolution and when i ask for cancellation, your representatives are very shamelessly telling me that i will not get a refund because i have paid for 3 months in advance even though i have used only 1 month of crap service out of 3 months
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Rohit upadhyay (@Rohitup96600644) reported@JioCare what kind of service you are running it’s more than 1 day here and total 3 days my internet is not working still there is no update
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Ajay Chaudhary (@ajaychaudhary77) reportedthis is actually a very bad trade practice @reliancejio cc:@TRAI
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Bramnidsouza (@brentodiana) reportedextremely disappointed with the service regarding my SIM order. The SIM has still not been delivered, despite repeated assurances. To make matters worse, a person claiming to be from Jio called me and requested an OTP, saying that the SIM would be delivered immediately @JioCare
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Manish Kumar (@ManishK86470410) reported@JioCare again internet not working today
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Arghya Gupta (@arghya__gupta) reported@JioCare please arrange a callback No engineer has been assigned for last 3days this pathetic service local ISP are faster than this
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Billu Zee (@BilluZee) reported@JioCare From last one week? Am I paying you for raising the service requests?
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Aashish Mishra 𝕏 (@arm_stack) reported@reliancejio @JioCare, my 5G internet connection is super unstable. I paid for 5G, but I'm not even getting 3G speeds. Is this really your service? You guys always say it's a temporary issue in my area and that it'll be resolved. Bsdk 1 saal se ek hi baat I'm porting out soon.