Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Delhi, Kolkata, Patna, Mumbai, Kīratpur, New Delhi, Hyderabad, Pune, Bengaluru, Shiliguri, Chhindwāra, Haridwar, Lucknow, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 27 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Kolkata
|
Wi-fi | 2 hours ago |
|
Patna
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Mumbai
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Devendra Singh Khokhar (@kumard1958) reported@JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team
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B S Bhatia (@bs_2000) reported@JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.
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mahesh k (@mk2722372) reported@JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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santosh sahu (@santoshsah86511) reported@JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI
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Dipen Thaker (@dipenthaker7) reported@JioCare @reliancejio They cancel my complaint without any call and one of your employee is lying on call that your issue resolved without visit my home. Please look into this
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MP East Discom (@mpeastdiscom) reported@manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Manoj kumar Pandey (@maddy9233) reported@JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered
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Sabari Shankar (@sabarii_shankar) reported@JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Abhishek Yadav (@yabhishekhd) reported.@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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Abhi🐢 (@abhijeetkr27) reported@reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.
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Sadda Kiran (@Sadda_Kiran) reported@JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.
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ramakar thakur (@tramakar) reported@JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.
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Yadvendra Arya (@Yadaven77467000) reported@AbhiYad85584063 @JioCare @reliancejio Very bad network system
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@JioCare and what about the complaint against the person , because I am pretty sure if the payment even comes back than that guy is not going to return that to me, so look at that side as well
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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बीएड छात्र संघर्ष मोर्चा BCSM (@bcsmup) reported@reliancejio @JioCare There is no calls and internet in jio network issue continues Please improve it nearest tower is in kanpur zone
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Surya Pratap (@SuryaRajawat01) reported@JioCare @reliancejio applied for new a wifi connection and made payment of rs900on 27 Aug 26 and still not able to get it install when tried to connect with customer care they just say wait for next 24 hrs each time. Still waiting to get it install or cancelled.
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Yash Sharma (@KumarYash01) reported@JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution
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Sachin Pandey (@SachinP58594068) reported@JioCare my number is recharged still i cannot receive my sms what is this please resolve this issue.
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Sohail Raza (@thesohailraza) reported@JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare
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P (@Parkashthakur0) reported@JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train
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Dua🤲 (@donnabell_27) reported@JioCare I’m fed up with your tortoise network
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Keral Patel (@patel_keral) reported@tanyachawla31 @reliancejio I have raised issue from 19-august-2026. Jio executives don’t have any idea how to solve issues and when i call again they are misbehaving..
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Varun Sharma (@vsvarun03) reportedThe internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare