Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kharagpur, Bengaluru, Guwahati, Mumbai, Kolkata, Guntur, Bhubaneshwar, Dehra Dūn, Meerut, Varanasi, Vadodara, Chennai, Chhindwāra, Bhopal, and Hyderabad.

City	Problem Type	Report Time
Bengaluru	Internet	5 hours ago
Guwahati	Internet	6 hours ago
Bengaluru	Internet	6 hours ago
Mumbai	Wi-fi	7 hours ago
Kolkata	Internet	8 hours ago
Guntur	Wi-fi	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  H (@imJai09) reported 9 minutes ago

  @JioCare No is asking for 5G internet, but first provide good and reliable 4G service. The current 4G network is not satisfactory. Fix 4G properly before asking for or promoting 5G. Thank you!

• 
  Sneha Sarda (@SnehaSarda10) reported 9 minutes ago

  @JioCare Nothing has been done yet. It's still the same and fixed replies from your time. Everytime I call customer care, they update the resolution time and then nothing happens. This should get solved by tomorrow or I am filling case against you in customer court.

• 
  Anurag Yadav (@Anuragyadav_56) reported 10 minutes ago

  @JioCare @GeminiApp Hi @JioCare, DM is not opening from my side. I did ₹899 recharge for Google Gemini AI, but it’s still not activated. I contacted customer care multiple times, but no resolution or complaint ID was given. This is disappointing. Please resolve this urgently or update here.

• 
  Anurag Yadav (@Anuragyadav_56) reported 14 minutes ago

  @JioCare @reliancejio @TRAI yRecharged ₹899 plan with Gemini AI benefit but not received yet. Contacted customer care, no resolution and no complaint ID given. Please resolve this issue ASAP. #Jio #JioCare

• 
  JioCare (@JioCare) reported 17 minutes ago

  @Hey_darshanX @reliancejio Hi Subhadarshan, our team is here to support you. Please be advised that these calls are intended to remind customers of plan expiries to ensure uninterrupted service. Once a recharge is successful, these automated reminders cease. However, we maintain a zero-tolerance (1/2)

• 
  Abhishek (@the_Abhishekh) reported 20 minutes ago

  Really disappointed with @JioCare @reliancejio service. Promised 100 Mbps on Jio AirFiber, but currently not even getting 10 Kbps. Tried calling support, but only automated messages and calls get disconnected, no way to reach a real executive.

• 
  Velmurugan S.B. (@walesprince1972) reported 21 minutes ago

  @JioCare very poor service

• 
  Soumyajit Chattaraj (@Soumyaj85550463) reported 21 minutes ago

  @JioCare What's the update??.@JioCare will this ever be fixed? Still the internet is down! Check the dms, provided every bit of info, please

• 
  Dinesh Joshi. (@dineshjoshi70) reported 23 minutes ago

  @reliancejio , @JioCare has crossed the height of being the worst service provider. It’s been more than 3 days and what a customer gets is useless service . Don’t wish to continue with your service anymore.

• 
  Subham Chetri (@SubhamChetri2) reported 26 minutes ago

  @JioCare @reliancejio I requested for jiofiber connection relocation last Saturday and still, it has not been shifted to my new residence. You guys took shifting advance fees from me and have not given a proper service. I can't trust the jio services from now.

• 
  Sushant 🧪 (@srkofmadras) reported 27 minutes ago

  @JioCare ‘Recharge with a validity plan first’ this is the message I am getting when I try to do a topup of ₹20. But when I search in myJio I couldn’t find validity plans as such. Can you help in this? What are the validity plans?

• 
  प्रशांत(Prashant)ठुबे (@prashantthube2) reported 28 minutes ago

  @reliancejio @JioCare I am trying to connect regarding my fiber connection.there is no signal in jio fiber.I am trying to connect but no one response.

• 
  abhishek (@abhijain64) reported 32 minutes ago

  @JioCare I dont understand can't u guys send a technician and get my problem sorted out...I have been complaining regarding speed and proper connection for long time

• 
  Samrat Ghosh (@samrattghosh) reported 34 minutes ago

  @JioCare pathetic recharge done but internet not working customer care unable to solved my problem. horrible experience. immediately restore my connection.

• 
  Akshay Solanki (@Frenkydude_) reported 34 minutes ago

  @JioCare what a poor service from JIO 5 agent disconnected my call in between and every agent giving me different information

• 
  IRFAN KHAN . (@irfan7781881) reported 39 minutes ago

  I am extremely disappointed with Jio's service. Despite repeated complaints, my issue has not been resolved. I strongly condemn this unsatisfactory experience and ask that you immediately rectify it. @JioCare @reliancejio #jio

• 
  Alok Mishra (@M70836Stuti) reported 41 minutes ago

  @JioCare The green and red lights are flashing, but the outage is still visible. His internet isn't working. He's not getting any speed. He's not doing anything about it. How many times will I complain to him? You guys don't understand. You've become completely rude.

• 
  Abhishek Pandya (@panabhiie) reported 46 minutes ago

  @JioCare Help me canceling my jio fiber connection, not able tobspeak with customer support

• 
  Venkata Sandeep Gona (@SandeepRaoGona) reported 46 minutes ago

  @JioCare Installation completed and service cannot be resumed due to installation glitch made by the technician. It cannot be rectified and service can't be activated at any cost as confirmed with the local JIO office. I need my refund that I have paid for the installation

• 
  Ankitaa1602 (@AnkitaAgar1329) reported 50 minutes ago

  @DelhiCapitals @reliancejio I just don’t get it. What is it gonna take for you to lose after a fight ? 4 overs have never been bowled by Rana in his entire IPL career.

• 
  Swapnil Bhave (@SUBhave93) reported 51 minutes ago

  @JioCare Dear Customer, We regret to inform you that installation of your JioAirFiber connection for Order no. NO0001CYVFZU is delayed due to technical reasons. Our team is working on the same and will contact you once ready for installation. HERE IS ORN

• 
  ROHIT KUMAR VERMA (@ROHITKU24477625) reported 53 minutes ago

  @JioCare All the customer support are just pure bullshit And the most funny and scary part u will not be able to cancel your own order as they are not installing it

• 
  Jaikishore Sharma (@jaikishoresha82) reported 53 minutes ago

  @reliancejio @JioCare internet is very slow and it's very bad condition

• 
  Dinesh Joshi. (@dineshjoshi70) reported 53 minutes ago

  @WellSaidGuru @reliancejio @JioCare Worst

• 
  Ankit Jain (@ankitpnjain) reported 55 minutes ago

  @JioCare Heights of stupidity, you people are jerks, not understanding issue , not reading my previous messages and still you are replying like BOT. Cancel and refund my money

• 
  Anand Patil (@anandpatil001) reported 57 minutes ago

  @JioCare what kind of support u provide, app checks and say issue contact support... support say, check on app and raise a ticket. Weird

• 
  ksoaoaii (@_Hask9zusjw) reported 1 hour ago

  More than 10+complaints but the only solution I received is we are working on it and it will take about 6months sorry for inconvenience and 1kb speed internet. I wonder what would I do with this ****. Im paying but all I get wait. look into this matter @reliancejio @JioCare

• 
  Alok Mishra (@M70836Stuti) reported 1 hour ago

  @JioCare You guys are so obvious Gallis stupid stupid humans that last 6 months? You guys are the only ones saying, "DM, why aren't you texting DM, why aren't you arranging a call? How many times should I tell you? I've sent you messages so many times. You bastards, please reply properl"

• 
  Divyesh Tukadiya (@DivyeshTukadiy2) reported 1 hour ago

  @JioCare Hello, Just to inform i have responded back to you in DM. And One thing I have known for sure is that jio customer care team is not there to help or support. From last 20 days your customer care reprensentative are fighting like I have done some crime.

• 
  srinath reddy (@srinathred35006) reported 1 hour ago

  @reliancejio look on your 5g network speed shame on you jio after looting money from customer you guys not even providing 2g net speed