Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/22/2026 14:45

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Varanasi, Ārvi, Sūrat, Mangalore, Ahmedabad, Jabalpur, Bengaluru, Surathkal, Jaipur, Latur, Lucknow, Pune, Hyderabad and Patna.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaVaranasi Internet
IndiaĀrvi Internet
IndiaSūrat Total Blackout
IndiaMangalore Internet
IndiaVaranasi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • robin_pahwa robin pahwa (@robin_pahwa) reported

    @JioCare @reliancejio done recharge of Rs. 599 from Jio App via Phonepe UPI, recharge didn't reflect. Kindly help. Number is +91-8630643017

  • sumit_chourasia sumit chourasia (@sumit_chourasia) reported

    Hello @Airtel_Presence I'm facing huge network crisis in my area from past couple of months, now that it's lockdown this issue is alarming . I'm typing this on @JioCare 's wifi network which is quite embarrassing to me and same should be to you . Kindly take note @airtelindia

  • Kundankr1643 Kundan Kumar (@Kundankr1643) reported

    @reliancejio @shahrukh_35 @PunjabKingsIPL Jio team not solve network issue😡 😡 11 months issue😡 Jio team not solve network issue😡 Jio team not solve network issue😡 Jio team bad 👎👎services😡 Reference Number - MR0000VNG396 Reference Number - MR0000W1WHLV Application number: 150703947 Reference numbers- MR0000W4CX7V

  • dhaparthiban Parthiban (@dhaparthiban) reported

    Hi @JioCare @reliancejio what's wrong with your network, i can't able to listen @TwitterSpaces audio, while using your network, is this one illegal to listen, plz respond ASAP

  • danishp10 Danish Perwez (@danishp10) reported

    @JioCare No. Will not waste time again. Recalling a convo from 2 years back, The excuse was, "Sir, subscriber base has increased in ur area. Bandwidth is divided. Thats why u r facing Network issue." Nonsence. Is it not ur target in first place to increase Cus base.?

  • Ravikrishnaraaz RAVI KRISHNA YADAV(RAAZ).  (@Ravikrishnaraaz) reported

    @yadav_ashu3222 @JioCare @reliancejio YHH BRO IN THIS AREA AIRTEL WAS BEST SO SWITCH AIRTEL SIM JIO ALWAYS IGNORES CUSTOMER PROBLEMS THATS A REASON I SWITCH JIO TO AIRTEL

  • khan_suhail11 Suhail Khan (@khan_suhail11) reported

    @reliancejio @JioCare Kindly invest money on proper infrastructure for your network towers because in times of power cuts, your network vanishes while @Airtel_Presence provide quality network consistently, without any "mini-network-outages".

  • AkshayThakur64 Akshay Thakur (@AkshayThakur64) reported

    @reliancejio @JioCare If relocation service is not provide by u. Then why ur Engineer told me that its possible. From last 3-4 months, you just tried to make me fool. whenever I call to ur CC, they only said. Due to some unavoidable technical issue i cant process ur request.

  • ramnceg RAM NARAYANASAMY (@ramnceg) reported

    @airtelindia worst serivice you deducted data without usage & mobile data is off. No transparency in internet usage time like @reliancejio. Jioapp shows data usage clearly. Airtel is deducting data usage of current day if you start downloading in previous day at the 12am refresh

  • myshutterlove Yash Naruka (@myshutterlove) reported

    @ViCustomerCare Your network is so unstable that I can't explain, any random time your servers wents down and sudden zero internet, from past 40 minutes internet is not working on my handset. Pin code - 304804 If you can fix it fix else I am going for MNP @reliancejio

  • Kundankr1643 Kundan Kumar (@Kundankr1643) reported

    @reliancejio Jio team not solve network issue😡 😡 11 months issue😡 Jio team not solve network issue😡 Jio team not solve network issue😡 Jio team bad 👎👎services😡 Reference Number - MR0000VNG396 Reference Number - MR0000W1WHLV Application number: 150703947 Reference numbers- MR0000W4CX7V

  • vinayarya Vinay Arya (@vinayarya) reported

    @JioCare made repeated requests (service id: 299951169483) since 7th apr 4 collection of jio device given as part of free trial. No one from jio has tried to get in touch to collect the device. Such huge harassment. Pls ensure it is collected quickly.

  • VirendraPatelR Virendra Patel🇮🇳 (@VirendraPatelR) reported

    If you have @reliancejio as your internet provider than change it if you are working from home. Very bad experience now and then @JioCare #WorkFromHome #Jiodown #jio

  • SahilKu78873738 Sahil Kumar (@SahilKu78873738) reported

    @JioCare @reliancejio . Network quality of jio is very poor.

  • AkshayThakur64 Akshay Thakur (@AkshayThakur64) reported

    @jiocare Very disappointing. Your main focus on to sell new connection. you also need to focus on customer support. Worst service by jio. I will never take jio fiber connection again..

  • pritranjanjha PritRanjanJha (@pritranjanjha) reported

    @JioCare: If you increase the validity of low cost (149, 151, less then 100 in Airtel, Vodafone) internet packs from 28, 30 days to longer periods, then frustrations and pressure of using internet data will not be there. Productive works goes at very slow pace. No Entertainments

  • SharmaMedhaa Medha Sharma (@SharmaMedhaa) reported

    @airtelindia How many calls must a customer make to get one waiver of a wrong charge? And then due to a an error on your part, a customer has to pay extra charges only so you can refund them later after barring services? Worst customer service experience. switch to @reliancejio

  • Riyazuddin555 Riyaz 🇮🇳 (@Riyazuddin555) reported

    @JioCare why my number is not working???

  • imemadhur Madhur Jay Srivastava (@imemadhur) reported

    @JioCare U can't help. I have approached many times for help.

  • AdityaM76170750 Aditya Meshram (@AdityaM76170750) reported

    @JioCare The ranking may be purchased but the reality is different. Worst network ever

  • sameerakapoor sameera kapoor (@sameerakapoor) reported

    Nov 9, 2020 : Sovik Das says @fiber_jio @JioCare @reliancegroup, request for security deposit under process Nov 13 & 29, customer kept following up. No response whatsoever. Nov 30,2020 : Pramod Yadav, asks for customer accounts to refund. #JioFiber

  • Kundankr1643 Kundan Kumar (@Kundankr1643) reported

    @JioCare Jio team not solve network issue😡 😡 11 months issue😡 Jio team not solve network issue😡 Jio team not solve network issue😡 Jio team bad 👎👎services😡 Reference Number - MR0000VNG396 Reference Number - MR0000W1WHLV Application number: 150703947 Reference numbers- MR0000W4CX7V

  • BeingMotu Radhe bheiya (@BeingMotu) reported

    @JioCare Just reply me what happened to my previous 3 complains? Answer me, dn i will complain 4th time dat to on same issue

  • MuDu_Smart MuDu (@MuDu_Smart) reported

    @JioCare Please check the let me know, #Jiofiber service is available in my area, 560045 I'm have already registered in #Jiofiber last year, because I seen @ACTFibernet is available in my area, I'm planning to change my Broadband connection ASAP...

  • khan_suhail11 Suhail Khan (@khan_suhail11) reported

    @JioCare powercut due to mild wind, possibly jio tower down, no internet, no calls, nothing, unreliable network when other providers working at 4g+ at the time of this tweet. Not acceptable at all. Immediate action required.

  • sameerakapoor sameera kapoor (@sameerakapoor) reported

    @JioCare If your guy has misplaced the device then don't put the onus on the customer. Don't resort to cheap tactics to cover up someone else's misdoings...

  • ms8080605060 Mukesh Shrivastva (@ms8080605060) reported

    @JioCare My 7666223453 is not in service do something Sir

  • Kundankr1643 Kundan Kumar (@Kundankr1643) reported

    @reliancejio @deepak_chahar9 @ChennaiIPL Jio team not solve network issue😡 😡 11 months issue😡 Jio team not solve network issue😡 Jio team not solve network issue😡 Jio team bad 👎👎services😡 Reference Number - MR0000VNG396 Reference Number - MR0000W1WHLV Application number: 150703947 Reference numbers- MR0000W4CX7V

  • sameerakapoor sameera kapoor (@sameerakapoor) reported

    @JioCare Are you trying to. Showcase the customer as mad... Then you are grossly mistaken.... We are not cheapos to go about asking for the refund without giving back the device...

  • AdityaM76170750 Aditya Meshram (@AdityaM76170750) reported

    @reliancejio worst network on ipl season