Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 19: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Bengaluru, Mumbai, Ahmedabad, Pune, Bhubaneshwar, Delhi, Kolkata, Mangalore, Patna, Imphal, Guwahati, Chennai, Varanasi and Jamnagar.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Bengaluru |
Internet | |
| Mumbai |
Phone | |
| Ahmedabad |
Wi-fi | |
| Mumbai |
Internet | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sameer shitoot
(@ShitootSameer) reported
@reliancejio One of worlds biggest network provider with the worst service you can imagine. I think government offices work faster than them.
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APOORV GUPTA
(@APOORVG21458707) reported
@JioCare Already replied to the message yet no reply . Its been 4 days now with the same problem
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Olive Chandra
(@oliveisthere) reported
@JioCare Team you are not able to understand the issue. The Wi-Fi settings is not showing on the My Jio app. Chasing this for quite some time now!! Can anyone pls help??
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zubair
(@zubair06572236) reported
@JioCare What about my complaint???
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mangal paliwal
(@mangalpaliwal1) reported
@JioCare @JioCare again same problem but not responding Mr. Nitin plsss connect me and solutions
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Akhil Yadav
(@Akhilyadav0111) reported
@Airtel_Presence again I'm facing same issue Airtel are you really providing best to customers this is the third time I'm facing same issue again and again I'm removing Airtel I'm moving to jio @jiocare can you provide free installation.
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ganeshprabu
(@prabumg) reported
@JioCare @vibhavparashar You won't get since last 2weeks I'm not getting worst service ever i used.
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Ali
(@beingarifali) reported
@JioCare Not resolved yet. Waiting for resolution
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GAURAV SHARMA
(@gaurash1) reported
@JioCare no one is listening to my problem. Is this how a big company deal with their customers after taking advance payment
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Suraj Biswas
(@y2kraj4u) reported
@JioCare How many time do I need to repeat the same thing. Just let me know once and for all you guys do not have anything else to do, which means your aftersales service sucks. I would prefer writing to senior management.
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Vishal Malik
(@VishalM85944913) reported
@JioCare More than 72 hrs....i think i should switch my network from #jiofibre to any other good wifi service provider.
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Babbar Saab
(@BabbarSaab18) reported
@reliancejio your Internet fiber is very poor in jammu. But in other state it’s speed is very good .. so plss put some focus on it …
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ds!
(@dpnshu7) reported
Airtel broadband has the worst after sales service, can't resolve the simplest of wire rerouting from Apr 2022 (ticket - 21-13766019176) @airtelindia @Airtel_Presence switching to @reliancejio
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Anmol Patwari
(@AnmolPatwari) reported
@JioCare @reliancejio But for after sales service. It really pathetic. You sales guys just know how to loot money from the customer for new connections. But will not response for any after sales services. Can you show me any proof whr I have mentioned that I want to pstpne apmnt.
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GENOS_2.0
(@GENOSMASTERR) reported
@JioCare Hi, I have recharged for ISD pack yesterday, its in upcoming plan i want to activate it but there is no option available in my plans. Please help asap
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PRATEEK GOEL
(@prateekstrider1) reported
@JioCare Half of the day passed but no response till yet.... The service request is generated 96 hrs ago and till yet no response Wow what a service! I believe you guys are not serious about customer satisfaction or retention My money has been looted & all I am doing is Email or twitter
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Vivek Pandey
(@VivekkPandey_) reported
@reliancejio @JioCare JioFiber has insufficient range for the normal 2.4Ghz band, let’s not talk about the 5Ghz. Unable to connect even being in the next room with DOORS OPEN. Kindly schedule service engineer visit.
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Abhijit Mandal
(@Abhi_jit41) reported
@JioCare Hi Kaif It is almost 5 days and still nobody contacted me for the pickup of setup box. It's a pathetic service from jio. @JioCare @Akash_Ambani
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Hanu Agarwal
(@agarwalhanu1) reported
@JioCare Interestingly,again one of the India's biggest company @reliancejio by #akashambani failed to deliver the promised service. My jiofiber hasn't installed yet. Its been 5 days.Shouldn't i be eligible for loss incurred meanwhile. I already missed 2 classes worth 313 each =>626
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Amrita Vidhani
(@AmritaVidhani) reported
@GTPLHathwayLtd worst service provider... The customer care team and the technician both are not responding. In every 15 day the service is stop and no one is taking responsibility to this. Waiting for @reliancejio and @airtelindia to provide their broadband in every location.
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Sajal Mathur
(@Mathur_saab) reported
@JioCare while your customer support tell lies your own ground team is pathetic. No resolution or restoration of my fiber services for past 3 days. @reliancejio
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AA dubey
(@dubeyAA22) reported
Very poor service @JioCare @reliancejio
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Shrishti Kesarwani
(@Shrishtiiiiii) reported
Got JioFiber connection on 25th june, stopped working on 30th. i filed a complaint on 01/07. A technician came & asked for an OTP so that he can start. He was so rude and didn't help. Been calling and trying to reach Customer care since 5 days. No reply. @JioCare @reliancejio
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Rakesh Badugu
(@RakeshBaduguS) reported
@JioCare #JioFibre #MukeshAmbani May I know if there is any possibility to refund my balance amount just in case if you cannot provide service. I paid for 3 months and used 1 month. Balance 2 months amount is with you. Please suggest the best solution for me as a Jio Fibre Team.
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Rahul Tiwari
(@tiwariuno) reported
from
Kanpur, Uttar Pradesh
@JioCare Village tudhkpur chenpur bagavant nagar pin209864 5 km area not work please musically help
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Mayank Bhandari
(@mayankb_1983) reported
@JioCare Team its more than 48 hours passed but still issue not resolved. Your Engineer visited yesterday and checked the issue and informed that another team will resolve the issue but it wasn't done till now.
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Denish Thummar
(@Denish1231) reported
Receiving worst service from Jio Fiber.very difficult to get on-call with Jio support. @JioChat is useless. I complained on 5th July at 8am,3times rescheduled nobody came. Called on 6th morning,rescheduled on7th 11-12am. how to deal !dea? #jiofibre #Jiodown @reliancejio @JioCare
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Deepti Kamat Dalal
(@sardeep25) reported
@JioCare @JioChat service is going to drains,no calls r recvd by customer exe only chat, the siolim goa jio outlet not ready to help pertaining to jio recharge of Rs 1000, if a person is uneducated and unable to do it online they are not helping as well. Plz call 9637448884.
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Samadrita Mukhopadhyay
(@smukherjee00) reported
@JioCare @JioCare Still withstanding with this issue
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sameer shitoot
(@ShitootSameer) reported
@reliancejio - I am existing user of jio fiber connection and i would like address my concerns about the service. Since last three weeks i have been chasing the service providers and still my query is unresolved.