Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Morādābād, Chennai, Coimbatore, Bhopal, Bengaluru, Chhindwāra, Kolkata, Patna, Shiliguri, New Delhi, Delhi, Lucknow, Jaipur, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Morādābād
|
Internet | 6 hours ago |
|
Chennai
|
Phone | 7 hours ago |
|
Coimbatore
|
Internet | 7 hours ago |
|
Bhopal
|
Phone | 7 hours ago |
|
Bengaluru
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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S A U R A V (@ugly_kid_af) reported@JioCare It is so funny that you are a ******* organisation. Well, still, you are lying bastards such a unprofessional, pathetic customer service, dude like what ******** is wrong with you guys. @JioCare
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Chandra (@cpt2025) reported@vampDweird @JioCare Not working
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Samrat Gupta (@ItsSamratGupta) reported@JioCare @VenomsTech @GyanTherapy Please help me in this matter. They take weeks to fix cable break problems, but we are paying full money for our plan. And after that also they don't ensure it doesn't break next time
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Mohammad Farhan (@farhan_sheikh7) reported@Blehhh_23 @JioCare @reliancejio Same problem. Internet is not coming
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Kapil Singh 🇮🇳 Shakarpur (@KapilSingh_100) reportedDear Jio Customer Support Team, I am writing to express my disappointment regarding the extremely poor customer support experience I recently faced with your support team. @JioCare @reliancejio
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Ankit Yadav (@ankityadavtwit) reported@JioCare @JioCare @reliancejio It’s been more than a week since my JioAirFiber relocation request. Multiple SRs were raised (SR0000350ZP5) but the issue is still unresolved. No engineer visit, no proper update, only automated messages. Please arrange a callback and resolve this urgently.
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ராஜா 👑 (@real_1708) reported@JioCare Good day. I installed Jio Fiber in November 2025. Before installation, I contacted a Jio technician to confirm the network availability and speed in my area. I was assured that the connection would be stable and reliable.(1/6)
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Sameer Ambardar 🇮🇳 (@sameerambardar) reported@JioCare I have DM your team but nobody is replying do you want me to shut your network and switch to a another service provider
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pandit0054@gmail.com (@pandit0054) reported@JioCare @JioCare My services were not usable for many days due to repeated internet issues and downtime. My plan is ₹599 + GST, but the bill amount is ₹1117.23, which is incorrect. Previous month payment was already made, and service downtime should also be considered.
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Peace ka vakil. (@6e87d7c43930404) reportedJio fiber is the worst network in India. Here is the reason - I have installed jio fiber, services I get 10 days in one month. You raise complaint to local service provider but didn't get any update 😞 @JioCare @jio
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Nikhil Patwardhan🇮🇳 (@nickspatwardhan) reported@reliancejio @JioInternet @mukeshambani Since 5th May afternoon 1430hrs , Jio Fiber in our area is not working. While checked, they are just extending the time limit to restore the services.
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Varthaman (@varthaman21) reported@JioCare AirFiber internet is not working. What the hell are you guys doing?
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AnIndianBong (@DuttaAmartha) reported@JioCare : Not able to connect to internet, router light is Green & stable. Tried calling and raise ticket but call is getting disconnected. Can you plz help raise a ticket? ID : 4035947633.
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Monir Uddin (@MonirUddin51503) reported@JioCare @reliancejio My DMs are being ignored. SIM is in Qatar, can't you just use the Auto-migration option to solve this? My grandmother is going to the store, don't make her suffer for nothing. Fix this now or I'm reporting to TRAI. #JioCare #TRAI
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Munshi shoyeb (@munshi_shoyeb) reported@JioCare @JioCare Worst service! Our village Jio tower is बंद/બંધ for last 5 days, so how will the network work? Calls not connecting at all. Tamne loko ne andh samjo cho? Public ne gumrah karo cho, kaam koi nathi karto. Fix this immediately or we will switch networks. @TRAI please take a
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Pushkar Singh (@Pushkar56827169) reported@JioCare “In this area, the internet is not working at all, and calls are also not going through. Location:- Sitamarhi (Bihar) Pin code:- 843316
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Xorn! (@laZyOne69) reported@JioCare It’s been 4 days since I completed self‑KYC and opted for SIM delivery. Now the delivery agent says he can’t deliver just because I did self‑KYC. This is unacceptable. Chat support isn’t helping either.
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Krish Patel (@KrishPatelBjp) reported@JioCare @JioCare It’s day 7 now of waiting for an installation update don’t you guys feel humiliated atleast tell me what is the problem which you guys are facing
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MAHIR KHAN (@KHANMAHIR) reportedI have complained hundreds of times about the problem of not getting 5G network but there is no solution to the problem @JioCare #worstnetworkjio
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Imran Nasir (@Imrannasir9900) reported@JioCare My Jio AirFiber has not been working for more than 24 hours. Red light is blinking continuously and no support has been provided yet. Please resolve urgently. #JioAirFiber
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Varun Vermani (@vermani_varun) reported@JioCare Sorry I think you are mistaken - I have made the payment 3 TIMES and that too on suggestion of your customer care executive. Every time I called them the only solution they were giving me was to make payment one more time - a great way to loot hard earn money of customers
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Pankaj Panwar (@PankajPanwarN) reported@JioCare No customer care after buying WiFi connection, basically not working only 5 days been chasing But always getting response We are sending When will the person come May be planed for year 2028
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Ajay Kumar Jha (@_erajayjha) reported@JioCare no Internet. Since morning and customer care call is getting disconnect.@TRAI
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Chetan (@chetanbs) reported@JioCare Frequent disconnections and slow speed are also concerns. App does not allow to create Service request. Call center no one picks up. What is all this
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Sangamesh ajja (@Sangamesh_ajja) reported@JioCare @reliancejio pathetic service by jio.. I have internet outage from 3rd may. It's been 3 days since ticket has been raised there are multiple reschedules (6-8 times), same answer from their helpline.. they provided nodal officer number for escalation, which is dead. Ugh!
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Hemanth kumar K (@Hemanth66346321) reported@JioCare No use of adding comments also here because for each every my comment there is reply from different member which means I can clearly understand that there is no solution. Since this much of Post and comments there is no clear message that which day my issue will resolve.
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Bhavik Kaushik (@bhavik_kaushik) reported@JioCare Kindly resolve the issue.
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Vimal Singh (@rk_vimalraj04) reported@JioCare @reliancejio I have lodged a ticket on 01 May 2026 of no internet. But on 07 May 2026 not completed. Service request number is SR00002KUDCQ. Kindly look into this.
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Mohit Singh Bisht (@PahadiBeast5) reported@JioCare why your internet is too slow? 5G is working like 2G.
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Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps