Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 19: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Bhopal, Chhindwāra, Vadodara, Mumbai, Guwahati, New Delhi, Panaji, Chandigarh, Patna, Durgapur, Pune, Kolkata, Udaipur, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 16 minutes ago |
|
Bhopal
|
Internet | 38 minutes ago |
|
Chhindwāra
|
Wi-fi | 44 minutes ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dekhega Bharat (@technicalsirji) reported@JioCare Bhai complaint close but not active my number please help me my number 8817414151
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Skidyy#LestappenBackOnThePodium (@Skidmak_) reported@itiswhat_itisfr @JioCare I don't know they just recommend us this. I mean i haven't had any major issues to be honest, it works fine
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Wildchild (@Wildchildposts) reported@JioCare @jagograhakjago @consumerforum_ JIO is not responding to my service request and also not accepting request for discontinuation. Being a consumer I feel like harrasment and cheated. Not able to work because of wifi issue. Please help.
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Vinod Yadav (@seriousvinod0) reported@JioCare @JioCare you useless bunch of people guess what another day gone and my wifi still not fixed. Now how ******** am I supposed to work Tommorow as I WFH.
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Trisha Anand (@TrishaAnand) reported@JioCare Ideally you should only charge me on pro rata basis till yesterday i.e. when I submitted the stb rather than forcing me to pay on last plan for whole of this month and the 399 plan active since that what I want! Guess what customer wants doesn't matter so much to u guys @JioCare
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Satyajit (@thesatyajit) reported@JioCare I had trouble with using X only
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RJ Alekh (@alekhpatel96) reported@JioCare @reliancejio Look, even if your 5G isn't stable..and honestly, your 5G network doesn't work properly in any village anyway..at least provide decent 4G! Airtel, Vodafone, and BSNL are much better than you in this regard.
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Ssuresh patel (@Ssuresh31) reported@JioCare Now u are irritating me more by giving the same copy paste answer from different names. You all only know about the green LED and nothing else. Pathetic service. No need to do anything now I will do it myself
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ronmozart (@ronmozart_) reported@JioCare Airfiber is still not working in Kondapur, Hyderabad. When will it get sorted.
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pushpendra (@pushpndr) reported@reliancejio @IshaAmbaniReal @AJIOLife backend. So as per me someone from customer care shared my details to that scammer and probably its that customer care representative with whom I talked yesterday, so please check who is the culprit. I am really very scared and disappointed and i will never trust AJIO now.
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Satire_abhi0001 (@Upa_abhishek123) reported@jiocare connect to me having problems with your services
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Anand Pathak (@anandpathak1995) reported@JioCare @reliancejio It is a very poor network, there is always a call to recharge, but when it comes to speed, you people do not pay attention to it, and waste the customer's money and time.
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Shital Khullar (@khullar_shital) reported@reliancejio worst service ..if u want to know the reason call me @ 8092038301 ( Jio) . If not connected bcoz of jio service..call me at alternate number 9934538301( airtel) . This alternate number will not ditch bcoz its airtel.
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Khan Basit (@Basitlk) reported@jio @JioCare again your wifi is down in 24hrs this is crazy. I mean wtf
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kalki setty (@AlwaysSetty) reported@JioCare Please treat this as urgent and resolve the issue immediately. If this continues, we will have no option but to switch to another network.
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Rider's on the Storm 🇮🇳 (@RotsJain) reported@JioCare I hv checkdDM bt no SR raised so far. I m failed 2 understand wats stopping u 2 raise SR or arange visit 4m enginer? JIO app & CC on ph diagnosed issue, bt d real problem is no one wanted to resolve it. Let me knw y i dont get refund if i surender connection as its nt working?
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Skidmak (@Skidmak_) reportedOh my god, not this **** again with @JioCare AirFiber man. Why does this happen every month when the whole network is down in our area here in Pune? Neither the Wi-Fi nor Data connection works properly? Why is it so ******* slow?
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Akarsh (@dealsandloots) reported@JioCare I shared all the details in DM Kindly cancel that 349 recharge as it was done by mistake Im having 189 pack already
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Ashish Jaswal (@Ashj_007) reported@JioCare so stupid customer service agents you have am calling Canada for support and ur telling wait few hours as you dont have direct number for postpaid support
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shashi bhushan (@shashi_jgec) reported@reliancejio Now as its plan is expired suddenly when I am calling to jio customer care, they asked to recharge first, Even during recharge due to cred issue I lost 2 150/- voucher.
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Pratik Nagpure (@nagpure_pratik) reported@JioCare Almost 10 requests have been raised and unresolved And you talk about no refund? You are incapable of resolving issues Stop scamming people
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Mohammed Noorulla Khan (@mdnoorullakhan) reported@JioCare Update: @JioCare New ticket SR00003BKXKH which was open put on hold without my consent. Issue still unresolved. It seems your field engineers run the show and don't bend to JioCare's authority. Pathetic service. @reliancejio
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Nekibul Hoque (@NekibulHoque) reportedDear @JioCare, my JioAirFiber (100 Mbps plan) becomes unusable every day between 6 PM and 11 PM. Internet is extremely slow or completely unavailable. My Jio 5G SIM also performs poorly at home, but works normally just 500–800 meters closer to the tower. Signal quality at my (1)
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SBSingh (@sbsingh4530) reported@nitinkverma009 @reliancejio @JioCare Very bad service
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Gaurav Agrawal (@Gauravagrawal_0) reported@imYadav31 Tbh I was consistent with my @airtelindia for more thn 10year but 2 mnth ago despite of raising 100 of complaint nosolution provided store had excuse that my sim port is damaged that's why am unable 2 use but as soon I switch to @reliancejio I got my resolution & quality net.
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आदि ️️ (@That_anxiousguy) reported@JioCare Despite multiple attempts, my issue is still unresolved. Is this how Jio treats customers who pay for its services? @JioCare @reliancejio
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Deepak Mahaur (@dmahaur) reported@JioCare Need help. My JioFiber includes Individual YouTube Premium. My 13-year-old son is in my Google Family, so Google only lets me upgrade to YouTube Premium Family. But Jio won't let me cancel or delink the bundled Premium. Please help.
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Anuj Madan (@anujmadan4) reported@JioCare issue stands unresolved since May 18 Refund promised several times, has not happened.
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Vivek Jhawar (@100bsrmk) reported@JioCare 5g is not working properly , how many time I have to complaint on social media
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Rajmohan Singh (@Mrsinghforu) reported@JioCare Again the airfiber is down today..not 🚫