Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 8: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Guwahati, Patna, Vadodara, Indore, Tanjore, Tiruchirappalli, Bengaluru, Bagar, Ahmedabad, Delhi, Kanpur, Belgaum, Bhopal, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 19 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Patna
|
Phone | 2 hours ago |
|
Vadodara
|
Internet | 3 hours ago |
|
Indore
|
Internet | 4 hours ago |
|
Tanjore
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rituraj (@Rituraj1309) reported@DoT_India @TRAI @reliancejio what services are being provided to us you can check. Threads of messages here and on Jio support chat but not a single action on ground for resolution. Fed up with your responses and irresponsible attitude behaviour - #worstjio #jagograhakjago
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Anand T (@AnandT1212) reported@babub4u @JioCare @TRAI Even my installation is being pending from last 3 days, here no one of them are helpful. And making false statements and not providing any service
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Shshank Roy (@ShshankRoy) reported@JioCare Nothing is working and I am struggling to get this fixed from a month now. Please send service person who can thoroughly examine the issue and get it fixed. @JioCare @reliancejio
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Dimpal Sharma (@DimpalS33640905) reported@JioCare Can you please provide me your legal compliance email id, as customer I am entitled to report security issue where applicant name validation don't take place or connection has been issued on another name then applicant name.
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KNS (@KNS98793929) reported@JioCare @Losing_S0UL Worst ever service jio
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Ryan Smith (@GodParticle108) reported@JioCare @GudiyaMeenaa They will only check nothing happens on ground…that’s what every telecom service provider is doing…money minting
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atul mishra (@atulmishra70) reported@JioCare And yes I am disappointed that company like Jio has such poor vision. It is good we have other service providers.
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demonation Army (@ArmyDemonation) reported@JioCare I have a friend he has been using jio network for 2 years he is having same problem here to he is also not getting good internet My friend is my neighborhood My friend number 9863599806
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abhishek raj (@abhiraj2013009) reported from PETROL BUNK ORR, KarnatakaFinally Jio Fibre working after 7 days. What was the issue ? I asked, he told connector cut at the pole. I am shocked, that could be done on Day 1. This is possible only when we went to Jio service center. @JioCare @reliancejio #worstservice #jioservicecentre
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upendra Kumar pandey (@upendra88) reported@JioCare @JioChat @reliancejio I don't know what is happening in jio customer care. Without any engineer visit they closed ticket and asking to rate technician visit without any visit. Something is wrong with support team. Kindly check why it's happening.
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Sani Pandhare (@pandhare_sani) reported@JioCare No network in my area since 3 hrs Pin 412214
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Shrikunj (@patel_shrikunj) reported@JioCare I have take Jio fibre for one month period for trial on 6/5/22( for that I feels that have made mistakes). I have cancel before tha plan compelte on 2/6/22. Unstalltion service generated again & again. But not yet pickup anybody.please find screenshot. Continue
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Mallikarjun Melagiri (@mallik_melagiri) reported@JioCare And if you do not have services in Navi Mumbai then I have discontinue using *Jio Fibre* and look for new internet service provider for my new home in Navi Mumbai
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Adarsh (@AdarshG8899) reported@JioCare Network down please resolve issue.
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John Wick (@JohnWic06425158) reported@JioCare Check Mail Already Complaint
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Aryan Tiwari (@Ti02934459Aryan) reported@reliancejio @RelianceJioCare I live near Shiva Mandir,Mukherjee Nagar in the national capital. It's a shame that Reliance jio offers no connectivity here. There's no tower nearby and people face problems. Pls. offer your customer proper services, don't talk about 5G.
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abishek (@abhi33929) reported@JioCare @reliancejio PEOPLE DONT TAKE A CHANCE TO SWITCH TO JIO.WE WILL TAKE A LEGAL ACTION. THANK YOU FOR UR NO SUPPORT
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Anurag mishra (@ssahhill) reported from PETROL BUNK ORR, Karnataka@JioCare It's two days already, and I keep hearing we are looking into this. If by first half tomorrow the issue is not resolved kindly Remove the router and connection and give me my refund... Jio fiber is the worst possible internet connection and I will let my friends know this too
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Farooque Mohammad (@FarooqueMohamma) reported@JioCare I am interested to switch from Vodafone to Jio and raised multiple requests using Jio App and your customer care, nothing has helped me so far on new sim connection process. Pathetic service.
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Aryan Verma (@aryanvnn) reported.@JioCare your bot doesn't let me speak to a real person and it's quite frustrating to use it. Called on your toll-free number, couldn't find an option to talk to someone from customer care there. My Fiber hasn't been working for three days now.
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Sudhir (@Seeker45m) reported@AshwiniVaishnaw Much awaited good news sir ! But sir I would like to gain your attention towards the internet connectivity issues in rural areas specially in Bihar where I am from. I have complained @reliancejio a million times regarding this issue but every time they give me the same (1of2)
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×͜× Ꮢᴇᴅメᴇʏᴇff (@KurenaiShoe) reported@reliancejio @JioCare I have been using Jiao's internet for 2 years and as much as I have understood by using it is the most useless internet this internet never works well you should fix it as soon as possible and give us good internet
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Hasanally Kathavala (@HKathavala) reported@JioCare SR00001BJUED this ticket status has changed to resolve. But issue continues. Your jip app chat or call is useless. My ticket actually open even now for more than 48 hrs. Why ticket status changed just to meet your internal kpis.. fraud
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Rikhath Baig (@Rikhath) reported@JioCare I would like to get this escalated to the senior management and it would be appreciated if a manager can call me up. All the call center reps apparently have escalated the issue & put in a request for a manager to call back & I haven't received a call to day. Tmrw would be 8 days
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Ankit Rituraj (@AnkitRituraj2) reportedWorst service by @reliancejio in dumka #jharkhand. To dial a number we need to tey 4-5 times atleast, that too it doesn't get connected most of the time.
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×͜× Ꮢᴇᴅメᴇʏᴇff (@KurenaiShoe) reported@reliancejio I have been using Jiao's internet for 2 years and as much as I have understood by using it is the most useless internet this internet never works well you should fix it as soon as possible and give us good internet
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shekar (@chintu6401) reported@JioCare It's quite aggravating that no service technician showed up at my door to solve the Jio fibre problem. I've been without internet for three days and have filed a service request. Is this how you treat your consumers, since we chose to work from home due to pandemic?
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Harsh Jaroli (@harshjaroli) reported@JioCare have wiring issues in area due to electricity pillar fall down, due to that jio fibre broadband wire got disconnected!!! How & who will fix it??
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KNS (@KNS98793929) reported@k_photon @ankitmishra0411 @JioCare Worst ever service jio.they re offering fake services and coverage for porting into jio.unprofessional customer care.
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atul mishra (@atulmishra70) reported@JioCare As I said willingness & dedication makes the difference, initial tweets and talk with customer care executive made it clear that you are neither willing nor committed to increase your reach. With such attitude 'soon' is never soon. It is your loss & someone else's gain.