Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Lucknow, Pune, Vadodara, Patna, Bhopal, Jamshedpur, Mumbai, Chennai, Coimbatore, Chhindwāra, Nashik, Hyderabad, Indore, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 2 hours ago |
|
Lucknow
|
2 hours ago | |
|
Bengaluru
|
Internet | 2 hours ago |
|
Lucknow
|
Internet | 3 hours ago |
|
Pune
|
Wi-fi | 4 hours ago |
|
Vadodara
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mahesh Patel (@MaheshP08261601) reported@JioCare Still no solution after sending a DM.
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GAURAV MATHUR (@gauravm31) reportedInternet down since morning. And this has happened in the past. Ur help line does not connect to agent. Please call back. Hopeless service @JioCare
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Rk (@Rkmakwana10) reportedFinally, I have decided to switch to another company. Thank you so much for providing the worst service. Yes, I will take many other people with me and will recommend others not to switch to the @JioCare @relia network.
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Lavish Khetan (@lavishkhetan) reported@JioCare @JioCare @reliancejio I am literally not going to pay for this service.
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Mohammed Chotumiya (@MohammedChotum2) reported@JioCare @TRAI @_MukeshAmbani Is this your customer service
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Satya 📢❗🚨 (@The_SatyaDVV) reported@reliancejio I paid for JioAirFiber and a technician visited my home for installation. He confirmed that installation was not possible due to signal and connection feasibility issues. I immediately requested cancellation and a refund. Despite this, my refund is still pending. Your local executive is now saying that I will only receive a voucher instead of my money. I do not accept a voucher and want the amount refunded to my original payment method. More concerning, my Jio order status shows Installation and Activation completed even though the service was never installed at my home. I have raised this with the local executive and his manager but received no proper response. Please investigate this issue and process my refund urgently.
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Satya 📢❗🚨 (@The_SatyaDVV) reported@JIOAIRFIBERIN @reliancejio I paid for JioAirFiber and a technician visited my home for installation. He confirmed that installation was not possible due to signal and connection feasibility issues. I immediately requested cancellation and a refund. Despite this, my refund is still pending. Your local executive K Siva is now saying that I will only receive a voucher instead of my money. I do not accept a voucher and want the amount refunded to my original payment method. More concerning, my Jio order status shows Installation and Activation completed even though the service was never installed at my home. I have raised this with the local executive and his manager but received no proper response. Please investigate this issue and process my refund urgently.
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Rohan 🇮🇳 (@rohanjha203) reported@JioCare And this is the last time I am complaining on twitter. If you don't resolve my issue or refund my money. Going to file a official complain against you.
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Personal Finance TV (@PFTV_official) reported@Abhishekkar_ The business story and the investment case are two different things. @reliancejio scale, distribution and ecosystem can justify a premium, but even a great business can be a poor investment at the wrong price. At a $135 billion valuation, the real questions are future cash flows, return on capital, competitive intensity and how much growth is already priced in. For investors, the moat matters. The price you pay for that moat matters just as much.
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Gyan Vikash (@Gyanlachhuar) reported@reliancejio @reliancejioCare Jio network at my location is extremely poor. Calls are frequently failing/dropping and connectivity is unreliable. Please check the local tower/network and fix the issue. #JioNetwork
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PageBook (@induspage) reporteddisgusting @JioCare network in Lucknow Vrindavan And PGI area. I am not going to tolerate this anymore. They always claim for improving etc etc.
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Romanchal Meher (@romanchal_raman) reporteddear @reliancejio @JioCare Why my Jio airfiber Automatically Disconnected and blinking red light Even no switch off any solution ? poor service
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Ajay Sharma (@ajay2112in) reported@Misthi_yadavv @JioCare Yes I also did the same , very bad network no improvement.
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Prafful Bonaventure (@praffulbk) reportedYes @JioCare @reliancejio sucks. Worst service ever. Worst customer support. They just keep the customers stalling and scamming
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Keral Patel (@patel_keral) reported@reliancejio @RelianceJioCare Extremely frustrated with Jio AirFiber! My internet has been slow/unreliable for weeks. Despite multiple complaints, emails and follow-ups, there is still NO proper resolution, now I have TWO escalations SR00003EXT99 SR00003EW7ID Can i get solution
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surya tewary (@suryatewary) reported@reliancejio Honestly, Airtel @airtel is far better here in terms of reliability and connectivity. Jio, if you’re charging for 5G, at least provide a network that actually works.
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Hemant dhiman (@Hemant_dhiman92) reported@JioCare @reliancejio @JioCare i havent rates any complaint or service request, how the hell it get raised automatically, after your local engineer called me to not to recharge airfiber! I will not work after August 2026! Tell me this, i am not asking about service request!
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Ram Krish (@ramk2506) reportedAfter taking the payment, there was no proper response, no timely installation, and poor customer service. I expected much better service from #JioFiber. #palladamjiooffice #Tiruppur @JioCare @reliancejio @TRAI
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Sandeep Sree (@Sree91471) reported@JioCare Enterprise postpaid customer. Multiple mails sent by authorized signatory from saturday for plan change. No response till now. Please help.
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Mr.Steve GrinD (@YumnamStephen) reportedBig Breaking- "Today @airtelindia donated one customer to @reliancejio"
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Lone Crusader (@iamlonecrusader) reported@JioCare @reliancejio Your representative said me 2 month plan for 807 jio air fiber connection but i got only one month plan upon activation; also i requested for internet only plan but got set up box plan which i dont use, pleasse help me with getting internet only plan
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Pranav (@PranavPranavcuj) reported@JioCare So this is your level of commitment towards your customer
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Ankit Mehta (@Anki4uever) reported@Misthi_yadavv @JioCare 15+ years of Trust here But using it forcibly Mostly uses Hotspot wifi at Office or home Hardly used Jio network while in public transport for home to office to home But don't have trust on others as well What do I do?
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TheGuyWhoAsked (@Gifty775) reported@JioCare Technician came but still didn't solve problem
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Ravindra Markam (@ravindramarkam) reported@JioCare I have done this many times, but this problem still persists.
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Mohit Mishra (@MohitMi21703644) reported@JioCare @reliancejio Worst network ever! Our entire village near Amethi has 0 network since 4 days. No calls, no internet. Complained 3 times, no response. If not fixed in 48 hrs, 100+ users from our village will PORT to @airtelindia. Pincode - [227413] #JioDown
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Shashank (@shankkksss) reported@JioCare @JIOAIRFIBERIN Guys there has been an internet connectivity issue for the past 3 days. An engineer visit is scheduled for today 3.15-4.15 pm. I have been trying to get in touch over calland neither has the person reached out. No responses Can you please intervene!
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Chandru Asokan (@pulsarchandru) reported@JioCare You have failed to provide any resolution for my open service requests. Since this non-performance is entirely Jio's fault, I demand an immediate refund for the unrendered service and expect you to proceed with the cancellation without further delay.
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Pranav (@PranavPranavcuj) reported@JioCare Your customer care team and service engineer without resolving my issue closed my issue. I guess this is your habit I.e. take the money don't provide service and then don't return the money since that's not your policy!!
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Gyan Vikash (@Gyanlachhuar) reported@reliancejio @reliancejioCare Very disappointed with Jio network service at my location. Call connectivity is extremely poor—calls are failing, dropping, and sometimes not connecting at all. Please investigate the local network issue and provide a permanent solution. #Jio