Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 04/17/2025 06:10

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Delhi, New Delhi, Pune, Bengaluru, Sūrat, Mumbai, Kolkata, Lawngtlai, Cochin, Chennai, Trichūr, Ahmedabad, Alīgarh and Patna.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Internet
IndiaDelhi Phone
IndiaNew Delhi Wi-fi
IndiaPune Internet
IndiaBengaluru Total Blackout
IndiaBengaluru Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • josufe11 Sunny F (@josufe11) reported

    @JioCare please give me a senior manager's contact details and an official complaint no. You people are cheating your customers! How can 500mb of data get used in 2 minutes? Your customer care executives are only responding by sending a useless YouTube video.

  • thanksforcall कमल🌷 (@thanksforcall) reported

    @JioCare Any help

  • ShamsR123 Shams Qureshi (@ShamsR123) reported

    @reliancejio Hi team, You guys have useless and 3rd class employee in surat Gujarat. I called a guy for jio connection and after installing the device he is not responding since 3 days Is that kind of service you promised. This is his contact number 8200603657

  • Siddhar31049794 Siddharth Sharma (@Siddhar31049794) reported

    @reliancejio worsted network

  • AjitRai99042836 Ajit Rai (@AjitRai99042836) reported

    @JioCare Match chalu but no. use of net, This is current situation of Jio internet. My suggestion for everyone not to subscribe jio network. I am in trouble after taking recharge for 1 yr, But next time I will ensure to change my network provider. Nothing worse than Jio network.

  • shubbh_arora Shubbh Arora (@shubbh_arora) reported

    @JioCare @reliancejio A guy took extra money from my parents for providing the services of Jio, he is a jio employee and now is not picking up calls from months. He forced my parents to pay when I was not at home assuring your services. Please help, I can provide his details.

  • anujgarg1975 ANUJ GARG (@anujgarg1975) reported

    @JioCare No problem, I am just waiting to complete 90 days so that I can port my number from JIO

  • k10_kapur Ketan Kapoor (@k10_kapur) reported

    @JioCare No one from Jio has contacted me yet for this. What is happening? @TRAI @GoI_MeitY sir requesting your intervention. I have been asking them politely, they do not respond to our requests. This isn’t the first time, it has happened atleast 4-5 times in the past year or so. Pl help

  • JioCare JioCare (@JioCare) reported

    @vinodbalakumar_ We wouldn't want to see you part ways with us. Please DM the error message and also confirm, is the issue with a single number or all numbers. Additionally, you can also check FAQs on Unable to make calls by following the steps: MyJio app – JioCare > Frequently asked (1/2)

  • TanmayP89324502 Tanmay Pandey (@TanmayP89324502) reported

    Hello @airtelindia @reliancejio @VodafoneGroup My Net is Really Slow. Can you please upgrade the Speed this Lockdown🙏

  • SachinBhandwa12 Sachin Bhandwalkar (@SachinBhandwa12) reported

    @JioCare Network issue facing Once Network issue then internet can't work Call drop issue Network/internet issue

  • then_in1998 Denin (@then_in1998) reported

    Helllo @reliancejio @JioCare. It's been more than 2 years and you'rll haven't started your service in my locality in Mumbai. Can you please let me know how long will it take? I am ready to pay you double the price but I just want to get rid of Hathway Internet.

  • manishkrjha Manish Jha (@manishkrjha) reported

    Jio Mobile Internet Data is not working properly resulting my both kids missed his online class. Please help me out #jiocare #jio @reliancejio @JioCare

  • GoudaP1 Gouda P (@GoudaP1) reported

    @reliancejio @DelhiCapitals Mohammad Shami - I will be their no problem

  • mpriyank84 Priyank Maheshwari (@mpriyank84) reported

    @JioCare none of our gadgets are catching wifi signal installed by you. Pls resolve the issue on priority as schools are online now a days.

  • sid67823255 sid (@sid67823255) reported

    @JioCare Please help @JioCare

  • RishikesDwivedi Rishikesh Dwivedi (@RishikesDwivedi) reported

    @reliancejio Jio net speed is worst, if u do not improve Then for sure jio will follow command Airtel will put jio in dustbin if u keep taking customers fir granted

  • Ramkysvu Ramakrishna Muthyala (@Ramkysvu) reported

    @JioCare Rey loafers resolve Internet issue first instead of giving adds

  • AjitRai99042836 Ajit Rai (@AjitRai99042836) reported

    @reliancejio @mipaltan @RanveerOfficial Match chalu but no. use of net, This is current situation of Jio internet. My suggestion for everyone not to subscribe jio network. I am in trouble after taking recharge for 1 yr, But next time I will ensure to change my network provider. Nothing worse than Jio network.

  • devanshu14 Devanshu Rastogi (@devanshu14) reported

    @then_in1998 @reliancejio @JioCare Don't take jio fiber I am using 1499 plan with 300mbps speed but it sucks.. download speed is not more than 30 Mbps Max... No solution from jio team after multiple complains speed test show 270 / 280 speed all fake speed test...even my office work get hamper

  • _beingPositive Positivity🏹 (@_beingPositive) reported

    @Airtel_Presence Your 4G sucks,2G will be faster than your so called 4G. When it comes to charging,you charge the most, but your service sucks. You keep on messaging that your issue has resolved,but in reality it is getting worse. Fix, otherwise i will be forced to join @JioCare

  • KushagraKumar1 Kushagra Kumar (@KushagraKumar1) reported

    @JioCare @reliancejio I' ve been a customer of jio since 4 years and the internet speed in srinagar(garhwal), uttarakhand is pathetic and so frustating. It's even less than a 2G speed. Please fix this issue fast here.

  • devanshu14 Devanshu Rastogi (@devanshu14) reported

    @thoughtspeed7 @JioCare @reliancejio Don't take jio fiber I am using 1499 plan with 300mbps speed but it sucks.. download speed is not more than 30 Mbps Max... No solution from jio team after multiple complains speed test show 270 / 280 speed all fake speed test...even my office work get hamper

  • manishkrjha Manish Jha (@manishkrjha) reported

    Jio Mobile Internet Data is not working properly resulting my both kids missed his online class. Please help me out #jiocare #jio

  • Itsme17555654 Its_me (@Itsme17555654) reported

    @JioCare on 15th Apr i was in the city for some work but there was network issue and cudnt contact so reached late no work done. Today trying to make payment no network to receive or send SMS and calls for last 2 hours. JIO ****** up my patience and time with no service 4 money

  • Bimlend85506932 Bimlendu Kumar (@Bimlend85506932) reported

    @JioCare No solution of poor network only fraud

  • rhl_rv Bunny (@rhl_rv) reported

    @JioCare my fibre service is already started with someone else's name and now whenever I'm Mr Surya is either not picking up calls or giving me some or the excuses. But my question is how my services has been started without even installing JIO FIBRE at my home.(2/3)

  • Mukeshvenkatesa Mukesh venkatesan (@Mukeshvenkatesa) reported

    I don't know why I can't get fiber connection in my area residing in a metropolitan city Chennai limits. Is it for only mainroad people and not for those in internals.@JioCare @airtelindia . Really feeling bad because of not getting broadband connection for online classes

  • nyctophil_guy ************ (@nyctophil_guy) reported

    @JioCare Your jio network really very very bad. I complaned lot of tyms but no improvement.

  • josufe11 Sunny F (@josufe11) reported

    @JioCare Your customer service representative again responded on twitter message with the same stupid reason. 500mb got over in 2 mins when only my mobile phone was connected and Jio App was active. How Is it possible? Pls get me in touch with a manager and give an official complaint no