Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/22/2026 21:50

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Nashik, Cochin, Ludhiāna, Mumbai, Rājkot, Ahmedabad, Mysore, Kolkata, Kanpur, Jaipur, Chandigarh, Bengaluru, Pune, Bareilly and Sahāranpur.

Loading map, please wait...
City Problem Type Report Time
IndiaNashik Internet
IndiaCochin Wi-fi
IndiaLudhiāna Wi-fi
IndiaMumbai Internet
IndiaRājkot Internet
IndiaAhmedabad Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RajeevGCh Rajeev (@RajeevGCh) reported

    @airtelindia reached one of your store which is located at #Chakripuram in #Hyderabad . One of your employee took my id and email id for #AirFiber connection. But I didn't get response from him. Can you please help me out how to contact that store. @reliancejio @ACTFibernet

  • alone_soul75 Indra 🌴 (@alone_soul75) reported

    @143_pushpendra @reliancejio @ViCustomerCare Jio 5g network in my area is ****. Once Vi will launch their 5g in my area, I'm switching to Vi.

  • Hitz1982 Hitesh (@Hitz1982) reported

    @JioCare Extremely pathetic customer service! Trying to reach them since last 1 hr, only to listen recorded robotic voice, can't reach to any human support! Airtel and even BSNL has much better support!

  • Witwag WittyWizardry (@Witwag) reported

    I have experienced unsatisfactory service from @ACTFibernet, as there has been no reliable internet connection for the past four days. @JioCare, could you assist me?

  • rajiv_OP Rajiv 🐳 (@rajiv_OP) reported

    my cloudflare proxied website is takin forever to load if i turn it off it is instant i don't if it is issue with @Cloudflare @JioCare

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • shuklatweets pradeep kumar shukla (@shuklatweets) reported

    @ajeetbharti @JioCare Atleast now u understand the pain of duopoly. Government sabotaged BSNL network to help private players. Atleast raise voices for nation, not for any party.

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • IMAgentVinod Vinod Patidar (@IMAgentVinod) reported

    @ajeetbharti @JioCare I just got BSNL broadband connection. Got it installed in two days also support was so impressive, I still can’t believe it.

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • anujkum56976915 ak (@anujkum56976915) reported

    @143_pushpendra @reliancejio @ViCustomerCare Worst decision switch to airtel

  • AnshuSatapathy Anshu Satapathy (@AnshuSatapathy) reported

    @JioCare Suffering since 11-Sep without internet and your carefully crafted words feel like salt on the wound. Never had this extent of outage in earlier BSNL Fiber. Plz improve

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • ApocalypticHole Vishal Verma (@ApocalypticHole) reported

    @ViCustomerCare it’s impossible to recharge internet pack when data is exhausted via that Vi app (atleast on iphone) had to call my brother to recharge my phone. Granted you are the only service provider worth their salt in Sikkim. Both @reliancejio & @airtelindia are unusable.

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • aryankaushik_1 aryan kaushik (@aryankaushik_1) reported

    @143_pushpendra @reliancejio @ViCustomerCare Bad decision go for airtel

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • gopalakrish Gopal 🇮🇳 (@gopalakrish) reported

    @ajeetbharti @JioCare Both Jio and Airtel know verywell you will switch from one to the other and they don't care. They took several days in may case and always would close it after 2 days w/o attending to the problem. I switched to @ACTFibernet who attend within 2 to 4 hours at worst

  • roshin8215 Roshin Chacko (@roshin8215) reported

    @143_pushpendra @reliancejio @ViCustomerCare Vi Is The Biggest Scam In India. If You Are A Vi Customer Please Port Your Sim Card With Other Network Operators (Like Jio True 5G, AirTel 5G & BSNL 4G). Please SMS PORT<SPACE><YOUR 10 DIGIT MOBILE NUMBER> TO 1900. I Already Port My Three Vi Sim Cards To AirTel.

  • Shyamra42537029 Shyam raja (@Shyamra42537029) reported

    @_algomint_ @ajeetbharti @JioCare Definitely I have used both Airtel and jio airfiber horrible service. Then I got local Gtpl broadband and Bsnl. Bsnl engineer are little better than this telecom giant. I using bsnl from 2 years and got problems 4 times and resolved in 3-4 hours.

  • utsav0904 Utsav Jain (@utsav0904) reported

    @ViCustomerCare your network is a joke. Speeds are worse than 2G & to top it off, my 20GB “1-day” add-on (recharged at 10 PM) expired at 12 midnight. That’s not 1 day, that’s fraud. Worst service ever. Done with Vi, porting to @reliancejio soon #WorstNetwork

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • ManasRa80887884 Manas Ranjan Sahoo (@ManasRa80887884) reported

    @P2904518Prakash @JioCare Hello mr prakash I am using reliance jio and BSNL. Please look it BSNL network issue

  • varunvnn varun (@varunvnn) reported

    Raised complaint SR00002GEL1S for Jio Fiber issue. Engineer visit 11–12, no one came, no update. No call support to talk directly, no email response either. Service interruption caused big problems. @reliancejio please take back your Jio box – @airtelindia is far better!

  • JonesDominic3 Jones Dominic (@JonesDominic3) reported

    @143_pushpendra @reliancejio @ViCustomerCare If 5G is reason then you are wrong bcz 5G is technology upgrade but for a normal person it waste with 300 Mbps down and 50Mbps up what are we going do with this speed Even for a 4K utube video 30Mbps is more than enough.If 4G+ is good in VI just stick to it.Strong 4G> Unstable 5G

  • rahulsaviza432 criticHyd (@rahulsaviza432) reported

    @ACTFibernet @Airtel_Presence @JioCare #ACTFibernet #actfibernetissue SR10177023826764 Ticket pending resolution from 10+ days. No transparency, no response from technician. Phone switched off. Customer care gives robotic responses. Customer is a clown! 🤡