Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Thiruvananthapuram, Bhopal, Mumbai, Latur, Ahmedabad, Aurangabad, Nagpur, Kanpur, Patna, Pune, Kolkata, Hiriyūr, Noida, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 17 minutes ago |
|
Thiruvananthapuram
|
Internet | 41 minutes ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Latur
|
Total Blackout | 5 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin Rawal (@iJatin_Rawal) reportedFrom last 1 month we are facing internet issue and slow speed and buffering across all sides in delhi . @JioCare no problem resolved in this 1 month . Bad feedback
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Rohit Kumawat (@EpicRohit) reported@JioCare my jiofiber not working please fix this by today my number is 01413595053
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Ashi (@ashi4rou) reportedSince yesterday there is no internet and mobile network is also not good near Vedvya, Rourkela. Tried reaching the customer care but see no response. This has been a consistent issue while there are power cuts in the area. @JioCare @reliancejio
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somnath (@som_awasare) reported@JioCare @JioCare Service has been down since 3rd May morning i.e. 4 days of complete outage now. All I’ve received are repeated “restoring ASAP” responses with no resolution or clear timeline. No accountability when service is down for 4 days.
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Pravin Malkani (@pravinmalkani) reported@reliancejio @JioCare you have to be the worst customer oriented company in India how dare u mistreat us by not sending bills and cutting connections and lying. We ask u to forward the email and u say NO!!! @jagograhakjago u need to act on this complaint please
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Prasanth (@prashanthacia) reported@JioCare Ch..thiyah thing is our network. Call drop frequency is god damn high in your postpaid **** u fraud ********.. @airtelindia is much better
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Akhila S (@s_akhila96) reported@JioCare Applied for new Jio SIM (in my mother’s name) via online KYC. Delivery promised in 48 hrs, but it’s been 7+ days and still not received. Order ID: NO00015DRFSP Already escalated, no resolution. Unable to reach IVR support now. Please check urgently.
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Anoop Singh (@anoopcool26) reportedMy father is a retired defence personnel, his Jio sim got deactivated today after doing d reverification. V tried reaching d Jio store nd they asked to raise the complaint in TRAI nd TRAI asked to raise d complaint through d service provider plz advise @TRAI @reliancejio @JioCare
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Vino ji (@Vinoji19) reported❌Worst customer support & zero accountability from @reliancejio! Yesterday, I requested a new additional JioFiber set-top box and paid immediately through online payment. Then, the same day I called your support to ensure installation tomorrow (today), so your agent promised "you will get installation by tomorrow on priority basis and also I requested to send a senior technician for your matter for the same you will get through SMS within a minutes. No SMS. No update. So, I called again—was assured it’s already marked as “priority” and installation would happen tomorrow (today). Still nothing. Today, I contacted support AGAIN. Same false promise: “Don’t worry, it will be done today and also I requested them to send a professional technician.” After 5 calls, when I finally spoke to a senior executive, I was shocked: - Installation pushed to May 7 - No guarantee of a brand-new set-top box Why did I pay if I’m not getting a new device? This isn’t a free service! Repeated false assurances, zero transparency, and complete waste of my time and money. This clearly shows how @JioCare handles customers—by giving false promises instead of real solutions. @thecroindia #JioFiber #CustomerServiceFail #JioComplaint
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Laxman Singh (@SinghLaxma60896) reported@JioCare The engineer visit was scheduled by me after the outage of 2 days, btw that you are not allowing to do so, it's 4 day now, no service from jio fibre team if you cannot handle the customers just do not add any new
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Parth MN (@parthpunter) reportedFor almost a week or so, @reliancejio wifi has not been working in my area. Absolute horrible service.
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AJ (@Atul_scorpion) reported@JioCare hey, someone from your team has already initiated the Cancellation Process.. So I have requested some other Fibre service provider..
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Akash Puri (@puriakash5152) reported@JioCare Hi, I am facing network issues on my Jio number for the last 4 years. Calls drop frequently, signal is very weak, and internet does not work properly. Address: House No: D-4 (2), Street: Mijhaura Area: Balrampur Chini Mill Village & Post: Mijhaura, Tehsil: Bhiti
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Amiya (@Amiya4Odisha) reported@JioCare Yes same address. Please remember i was using same mobile same sim with same settings network was good when i was in Chennai but in my village network condition is worse than nothing
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Vinny (@im_in_ur_heart_) reported@JioCare Still no cancellation request has been processed yet. It’s been days and there is absolutely no proper update from your side. A simple cancellation request taking this long clearly shows how poor the service and support experience has become.
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Satyajit Mohite (@satyaxengg) reported@JioCare @JioCare This delay is unacceptable. Please cancel the order and initiate refund immediately. Need urgent resolution.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare Does JIO FIBER advice customer to Recharge ONLY AFTER Switch Off ? Because earlier if the customer recharges, his monthly active period is reduced automatically by JIO FIBER ? I had recharged 4 days prior and Company reduced my active period and Reset new dates !
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ಸೌರಭ ~ सौरभः ~ Sowrabha (@sowrabhavk) reportedWhy are we seeing only 4G in Bengaluru today and no 5G network? @Airtel_Presence @JioCare
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🇮🇳 ध्रुव कुमार शर्मा (@dhruve461) reported@JioCare Please tell me how many days are required for restoring internet service? #poor_servise
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Shashi kumar (@shashik328) reported@JioCare Yes recived Attaching message recived from @jio_fiber "Dear Customer, Your request for Jio Fiber has been rescheduled to 02-May-2026 between 09:00 to 10:00 hrs. Team JioFiber" I want the exact time of installtion...
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The Upma Hater (@private_vj) reported@JioCare Jio is ready to help me port instantly, but Airtel is still checking my data issue for days. I’ve done a yearly recharge valid till Oct 2026, and this is the level of support? No clarity, no resolution just delays. This is exactly how you push loyal users to switch. @airtelindia
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Yashashvi Shekhawat (@YashashviShekh3) reported@JioCare I am waiting for the resolution. Hope it will update soon
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Naman Bohra (@NamanBohra7) reported@JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!
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Birat Kundu (@BiratKundu) reported@JioCare Waiting long for the resolution, Let's see how much do I need to wait.
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Harshit jha (@RavirazHarshit) reported@JioCare As requested, here is the proof from Google Support. They have clearly stated the issue is with the Jio activation link. Please resolve this immediately as my previous complaints to the Nodal Officer have gone unanswered."
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Ranjit Yadav (@RanjitYada09) reported@JioCare : Jio is completely unprofessional customer care. They always give wrong information on customer care. The executive doesn’t know how to talk to customer. They should give correct information instead every executive have their own information. Shame on this loot company.
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Divyesh Padsala (@idivyeshpadsala) reported@reliancejio If anyone responsible here, solve my issue, complete fake promise by jio. it says unlimited data but provides 150 gb limit how fake marketing this.people should aware.
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CA Tilotama Gourisaria (@TilotamaG) reported@kayezad India is going cashless for middleclass! Every e-commerce delivery person says no change! Wehave no option but to pay via bank! The problem arises when u shop for 1hr, put things in ur cart at spencer retail offline! The counter says only epay! But no @reliancejio network
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Ravi (@rkatrambatti) reported@JioCare Internet not working for 2weeks on JioFiber in Basaveshwarnagar bengaluru. Even after repeated complaints no redressal.
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Ojas (@Ojas_dabra) reported@JioCare @reliancejio @JioCare Why hasn't the problem been resolved yet? And how many more days will it take? I want an answer from you—right now. Neither has an engineer visited me yet, nor have I received a call from one—why?