Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (17%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Rājkot, Lucknow, Karnāl, Pānīpat, Jodhpur, Rohtak, Imphal, Sonīpat, Udaipur, Kolkata, Indore, New Delhi, Kurukshetra, Hisar, and Delhi.

City	Problem Type	Report Time
Rājkot	Internet	49 minutes ago
Lucknow	Wi-fi	54 minutes ago
Karnāl	Wi-fi	58 minutes ago
Pānīpat	Total Blackout	1 hour ago
Jodhpur	Wi-fi	1 hour ago
Rohtak	Internet	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vincent 🥀 (@virtuosotae) reported 2 minutes ago

  @jiocare @reliancejio It’s been 5 days since my Jio AirFiber order and installation is still not done. I no longer want to wait. Please cancel my order and initiate full refund immediately. Also register a complaint and give me the service request number

• 
  Partho (@Partho222035) reported 7 minutes ago

  📉 @JioCare Giant brand, giant failure. Service collapse since 28 Feb, no compensation, no resolution. #JioFiber #Refund

• 
  Naresh (@nareshss893) reported 7 minutes ago

  @JioCare Please reply asap I have replied the lead number and my number. I need to because of this no issues shouldn't come for me

• 
  Vᵢb (@vib_exe) reported 15 minutes ago

  JioFiber has an outage in my area almost every 10 days. Today it’s been down since midnight, ETA is noon. Raised multiple requests already, but no permanent fix. This is clearly an area-level problem, not just my connection. -Kargi Chowk,Dehradun(248001) @JioCare @reliancejio

• 
  Vᵢb (@vib_exe) reported 16 minutes ago

  @reliancejio @JioCare JioFiber has an outage in my area almost every 10 days. Today it’s been down since midnight, ETA is noon. Raised multiple requests already, but no permanent fix. This is clearly an area-level problem, not just my connection. -Kargi Chowk, Dehradun(248001)

• 
  Gaurang Dobariya (@GaurangDobariy7) reported 17 minutes ago

  @JioCare This lines you are telling since last 3 days and none of the issue is resolved yet.

• 
  अनुराग 🇮🇳 (@VnsAnuTi) reported 20 minutes ago

  Hello @JioMart, thanks for the copy paste apology. Feels like no one even checked my complaint history before calling. You say the issue is “addressed accordingly”. Interesting, because your last two calls only suggested one thing. Create a new ID. @reliancejio @rohitdubey

• 
  Jiten Mehta (@jmmehta9) reported 22 minutes ago

  @JioCare The issue is not temporary when it's almost 2 weeks. And a few days back for 2 consecutive days. Whether your technicians wireman are on leave. The small Cable wala of our area is much better compared to your after sales service. If not possible then let us know so that we switch

• 
  Sohaib Hussain (@SohaibH74) reported 24 minutes ago

  @JioCare Location: Hathkowapara, Azara near Girijananda Chowdhury University, PIN 781017. Device: Realme GT 6. Contact: 7635972307 / Alt: 9395419171. Paying premium charges and getting worst service for the last 5 days. Please resolve this urgently.

• 
  NIRAJ KUMAR JHA (@NIRAJKUMARJHA14) reported 25 minutes ago

  Internet speed is very poor in sec 85 faridabad 121007. No response by customer care team.@Jio_Offl @JioCare

• 
  Public (@ZuhaibGhafoor2) reported 27 minutes ago

  @JioCare Some one with the name lokesh has connected on that day itself he told hear network is not there so we needs to install some moi device but its been more than 10 days he is just telling you will get refund but neither i am getting refund not the installation.

• 
  Vishnu Gupta (@VishnuGupta26) reported 28 minutes ago

  Paid ₹3333 on 19 Apr 2026 for Jio Fiber (Order: NO0001CZ0RPM). Promised install in 1–2 days, but 5 days later still no update—only complaints being raised. Very poor service. Please resolve ASAP. @reliancejio @JioCare @jio_fiber

• 
  Umesh_Jagadal (@umeshjagadal) reported 29 minutes ago

  @JioCare As a customer, it’s frustrating to see this issue raised multiple times and yet not a single ticket has been opened to investigate the root cause. It feels like the problem is just being brushed aside instead of taken seriously. If customer care truly matters, then raise it.

• 
  *** (@Div_yang_) reported 29 minutes ago

  @JioCare It’s been days since I raised a service request for JioFiber connection. escalate and resolve

• 
  Amit Kumar🇮🇳 (@AmitOfficial977) reported 33 minutes ago

  @JioCare Fix this immediately today or tomorrow, not after 5 days.

• 
  varun kumar (@varunku20450718) reported 36 minutes ago

  @JioCare Facing network issue since yesterday evening. No signal after airplane mode and mobile data not working on both SIMs. Please resolve ASAP. Location: Tohana 1250120 Haryana

• 
  Ashish 🌗 (@ashish_ranga03) reported 38 minutes ago

  Since morning, my internet on Reliance Jio is not working, and when I try to call customer care, the voice keeps breaking. This is very poor service from Jio. @reliancejio @RelianceJioCare #reliancejio #jio

• 
  Amardeep Prajapati (@Amardeep_ss) reported 42 minutes ago

  @JioCare My refund is not yet received, also someone from social media helpline is disturbing me regarding this, asking me share my screen in WhatsApp, ans sharing my credit card details. I'm totally disturbed now, they also created my jio pay against my will. #help

• 
  Aakif Arbaz (@AakifArbaz33510) reported 43 minutes ago

  @reliancejio Hello , Since 15 days my Jio connection is not working . Jio staff are telling me if I will Through Them so They will Give me service otherwise not . STAFF Name - Nasir Alam Distributer - Sehbaz Alam

• 
  gagan deep singh soni (@gagan_2203) reported 43 minutes ago

  @reliancejio @_MukeshAmbani this is how you guys are making money from customers. My fibre stopped working on its own. Its been 36 hrs and my complaint is getting delayed. Are you going to give me extra 36hrs for the time my fibre is not working? You guys are the biggest thief.

• 
  Amit Kumar🇮🇳 (@AmitOfficial977) reported 46 minutes ago

  @JioCare @JioCare My JioFiber has been down since 21 April, and despite multiple complaints and follow-ups, the issue is still unresolved. Your own system showed an expected resolution by 23 April 09:45 AM, which has already been missed. This is a clear service failure and negligence.

• 
  Sameer Choudhary (@iamschoudhary) reported 47 minutes ago

  @JioCare Last 3 day's regularly internet issue in our area, Please resolved the issue as soon as possible.

• 
  Himanshu (@Himansh97792192) reported 49 minutes ago

  @JioCare What is the issue in service?

• 
  Abhilash Saikia (@AvilaashSaikiaD) reported 50 minutes ago

  @JioCare @JioCare @reliancejio Your automated response is of no value. There is still no internet connection and no real effort has been made to resolve the issue. Extremely pathetic service and zero accountability. Kindly fix this immediately. #JioFiber

• 
  Sunny Thakur 🇮🇳 (@sunnythkr) reported 50 minutes ago

  @JioCare Respond in solving the issue, which your team closed without calling me.

• 
  3S – Sanatan Suraksha Sangh (@3S_office) reported 54 minutes ago

  @JioCare It has been 10 days since I registered a complaint for my JioFiber connection, but no engineer has visited yet. This is completely unacceptable. Mb No: [8789958407].Resolve within 24 hrs or I will escalate to & consumer forum.#JioFiber #JioCare #PoorService

• 
  Sohaib Hussain (@SohaibH74) reported 55 minutes ago

  @JioCare It’s been 5 days of terrible 5G service after paying ₹3599. Max speed I’m getting is barely 27 kbps and the network keeps switching back to 4G on its own. This is unacceptable. If this isn’t fixed immediately, I want my money back and I’ll switch to @airtelindia instead

• 
  anubhav sinha (@anubhav47320213) reported 55 minutes ago

  @JioCare Let me know when I will get the refund for my booking amount. You can't just take my money and provide poor service. I don't need Jio service, and I want my booking amount back. Tell me the process.

• 
  Prashant Kumar (@Prashant622) reported 58 minutes ago

  @JioCare @JioCare Ur response is generic and does not address the issue. I paid ₹4,443.46 on 13 April and requested cancellation on 15 April due to your KYC errors and lack of support. Despite repeated emails and now this complaint, no refund timeline or action has been provided..

• 
  Partho (@Partho222035) reported 59 minutes ago

  💥 @JioCare Height of collapse: Internet gone, Speedtest fails with error, JioTV+ shows “Network error.” No green sign, no connectivity, no service. Advance paid, service denied. Giant company, giant disgrace. #JioFiber #Refund