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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 5: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Delhi, Durgapur, Vadodara, Jaipur, Mumbai, Cochin, Pune, Chhindwāra, Tanuku, Cuttack, Kolkata, Bhubaneshwar, Chandigarh, and Ahmedabad.

CityProblem TypeReport Time
Bhopal Phone 3 minutes ago
Delhi Wi-fi 26 minutes ago
Durgapur Internet 48 minutes ago
Vadodara Internet 1 hour ago
Jaipur Internet 2 hours ago
Mumbai Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • s_srj
    S R Jangid (@s_srj) reported

    @reliancejio Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.

  • OwaisSi74760148
    Owais Siddiqui (@OwaisSi74760148) reported

    @JioCare There is no internet network in D Mart Ganeshpeth, Nagpur area.

  • Alokkum45747037
    Alok kumar singh (@Alokkum45747037) reported

    @JioCare jio network is not coming in my village today.we are troubling for call anyone. I think jio tower generator is not working. Dear team i kindly request you Please call the landlord whoes standing on the tower Vill - Tiyay ( market) Dist-siwan, State - Bihar Pin 841231

  • pkupadhyay566
    PRATEEK UPADHYAY (@pkupadhyay566) reported

    @ConsumerHelp_ @JioCare Thanks for resharing, but my issue is still unresolved. Internet not working since 30 April. No engineer assigned yet. This delay is unacceptable. Please intervene and help resolve urgently. Request ID: SR000034R69N

  • ajaybhyan9
    Ajay Bhyan (@ajaybhyan9) reported

    @JioCare JioFiber unusable since installation. Weeks of complaints, tickets (SR00000HLA96) closed without fix. 5GHz not working, both SSIDs stuck on 2.4GHz → unstable internet. Work impacted. Need urgent resolution & accountability. #JioFiber

  • chandrakant_214
    Chandrakant G. Ghadge (@chandrakant_214) reported

    @Airtel_Presence @airtelindia please improve in your hello tune service as new songs not quickly update to set hello tune where I always impressed with @JioCare where they quickly update songs in hello tune service but badluck my primary number is Airtel🤦🏻🤦🏻

  • KungFooPandit
    Rishabh Ojha (@KungFooPandit) reported

    @JioCare It’s closed again without a resolution. Who is it being escalated to? The Ambani family, only they can be this busy..

  • Amitkumarbeher8
    Amit kumar behera (@Amitkumarbeher8) reported

    @_d_debasis @JioCare I'm also facing same problem.. That's why I'm switching to AirteFiber

  • Atul_scorpion
    AJ (@Atul_scorpion) reported

    @JioCare hey, someone from your team has already initiated the Cancellation Process.. So I have requested some other Fibre service provider..

  • nibirrup
    Rupam Das (@nibirrup) reported

    @JioCare I want to surrender my jio fiber. Can I get a call to know the process,as you have made it impossible for customer to reach the CC executive with automated response.

  • Howizthat
    How is that 🐟 (@Howizthat) reported

    @JioCare Then I reach out to a friend working with jio and said to me that company have left no option for consumer to cancel their subscription. As a consumer it is my right to opt-out from service and I want jio team to really take this very seriously

  • imrahul_2018
    Rahul Shah (@imrahul_2018) reported

    @JioCare Now ur customer care has started misbehaving and saying we will not send technician

  • _abhishekbehera
    Abhishek (@_abhishekbehera) reported

    @JioCare is asking me to take a new connection and cancel the existing one—without any refund for the unused period. This feels misleading and unfair. Kindly resolve this by either enabling relocation or providing a refund for the remaining validity. #JioAirFiber

  • gargnaitik23
    Naitik Garg (@gargnaitik23) reported

    @JioCare Is it able to cancel that recharge plan? Please can you call me

  • kvijaireddy
    Vijay Reddy (@kvijaireddy) reported

    hello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this...........

  • gorechajay
    Ajay Gorecha 🇮🇳 (@gorechajay) reported

    @reliancejio @JioCare. My JioFiber has been down since Friday. Your app shows 'We will inform you asap' nothing more than that. I pay in advance to get smooth internet connectivity. Now I need a refund or an extra 4 days of internet in my JioFiber. JioFixedID: +91-2758359823

  • imrahul_2018
    Rahul Shah (@imrahul_2018) reported

    Hey @JioCare @reliancejio, this is nothing short of looting! Taking advance payments from customers and then providing ZERO internet service is unacceptable. Thousands are facing this and your support is non-existent. Fix it or refund it! 😡 #JioDown #JioLoot #ConsumerRights

  • MaheshMadhyast7
    Mahesh Madhyastha (@MaheshMadhyast7) reported

    @JioCare You are not responding even in dm , refund my money immediately!! Pathetic service

  • prafull_bonde26
    Prafull Bonde 🇮🇳 (@prafull_bonde26) reported

    @jio_fiber @JioCare very bad fiber service

  • NavY_alMaiti
    Nabarun Maiti (@NavY_alMaiti) reported

    @JioCare @airtelindia (2/2) At one point, I had to beg at the Jio service center because they hadn't resolved my internet issue for over 15 days, even though I had already paid for 1 year and it was impacting my office work. They treated me like a dog—maybe worse than a street dog.

  • PMushkam29669
    Premkumar Mushkam (@PMushkam29669) reported

    @JioCare My issue? Still unresolved. My patience? Evaporated faster than your network signal during peak hours. REFUND MY MONEY NOW – or are you too busy counting billions to notice one loyal fool who's finally had enough? #JioFail #RefundJio #CustomerServiceNightmare

  • JaiPrakash12330
    TheEvilGuy (@JaiPrakash12330) reported

    @JioCare @reliancejio Order ID NO00015DVIC1 ordered a new jio sim;supposed to be delivered in 48 hours but till now 96+hours has passed but haven't received it yet the delivery agent currently assigned is not receiving my call since 3 days and no resolution provided till now😡😡

  • imreal_shubham
    Shubham Dubey (@imreal_shubham) reported

    @JioCare @reliancejio every time I face issue I get this sms this is so annoying Dear Customer, Your service request no SR0000351XOV has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. Not sure why ?

  • rahulonsocial
    Rahul (@rahulonsocial) reported

    @JioCare Cancel immediately

  • singh_virendra7
    virendra singh (@singh_virendra7) reported

    Haven't received any update from @JioCare yet. Now they have stopped Jio Air Fiber service saying my recharge has expired.

  • NamanBohra7
    Naman Bohra (@NamanBohra7) reported

    @JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!

  • kvijaireddy
    Vijay Reddy (@kvijaireddy) reported

    hello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this.........

  • N2Nitin
    N (@N2Nitin) reported

    If not prot done by jio whey stuck my 349 whey not refunded whey using my MONEY without interest @JioCare have mnc no issues so whey holding customer MONEY please update

  • puneetworld
    Puneet Aggarwal (@puneetworld) reported

    @reliancejio @JioCare support have become so pathetic .. tried calling time 5-6 times in last two weeks but they don’t help support and neither register complaint for visit. Planning to move to airtel now.

  • MrutyunjayMish8
    Mrutyunjay Mishra (@MrutyunjayMish8) reported

    @JioCare Booked Jio AirFiber, KYC done on 28 Apr & installation scheduled for 1 May, but no update yet. Assigned agent is not responding & rejecting calls. No help via email either. Request immediate assistance or reassignment. Mob: 9238944792 #JioFiber #PoorService