Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (63%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mumbai, Chandigarh, Pune, Ludhiāna, Jaipur, Ranchi, Nashik, Bhubaneshwar, Wānkāner, Bhopal, Raurkela, Budaun, Jabalpur, and Patna.

City	Problem Type	Report Time
Chhindwāra	Internet	58 minutes ago
Mumbai	Internet	2 hours ago
Chandigarh	Wi-fi	7 hours ago
Pune	Wi-fi	8 hours ago
Ludhiāna	Wi-fi	8 hours ago
Jaipur	Total Blackout	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indra G (@indgusty) reported 2 minutes ago

  @JioCare So after repeatedly sharing the details with your reps, you want it again. Service Request No SR0000374A7N....Hope this has everything and although I have paid for a complete year till May 27, I am all set to port and approach Consumer Court for deficiency of service. Thanks

• 
  SUBHOJIT KOLEY (@SUBHOJITKOLEY) reported 3 minutes ago

  @JioCare Till date no technician had called my alternative number and visited my home not even for a single time.... But update the status that customer not available at home

• 
  PunniyakotiMurugesan (@PunniyakotiMu) reported 4 minutes ago

  @JioCare Dear Customer, With reference to Service Request number SR000036NZ5P for your JioFixedVoice Number connection having JioFixedVoice Number +914479644976, we have scheduled an appointment with a Jio service engineer at your premises on 01-Jun-2026 between 16:30:00. Have you resolve

• 
  Sandeep parbat (@SandeepParbat1) reported 7 minutes ago

  Very disappointed with Jio's service. My mobile number 7991145104 has been deactivated due to non-recharge. This is not the first time—my number was previously deactivated and I had to pay extra charges to get it restored. @JioCare @reliancejio

• 
  Roddur Chattopadhyay (@iam_roddur) reported 8 minutes ago

  Hi @JioCare I'm unable to send a service request on WhatsApp & My Jio app. Help me. No internet connectivity available. Big trouble. @reliancejio

• 
  Venkatesh Muppidi (@im_just_venky) reported 9 minutes ago

  @jio_fiber @JioCare We don’t have internet connectivity for the past 2 days. Fixed Line Number 040-79606655. The earliest slot being given is 6th June. Are you kidding me? WTF is wrong with your customer care? There is no way to talk to a human and the automated chat is a mess.

• 
  Aman Garg (@Amangarg9057) reported 11 minutes ago

  @JioCare Extremely disappointed with the Jio 5G service in my area. Despite showing 5G coverage, the network is unstable, speeds are very slow, and calls frequently drop. This issue has been ongoing and is affecting daily work and communication. Kindly investigate this urgently.

• 
  Seenu (@sdevareddy) reported 13 minutes ago

  @JioCare @reliancejio Jio fibre is down since 11:00AM today and a ticket raised 00002LGUHE and no response so far saying the engineer will come tomorrow. Will you compensate for not being able to watch IPL today and what price ? What is your TAT for bringing service ON ?

• 
  Ankit Kikani (@ankitkikani) reported 15 minutes ago

  @JioCare It’s been 3 days. No response or call from your side pertinent to the issue raised. Thank You

• 
  Neil Nawaz (@NawazNeil) reported 16 minutes ago

  @JioCare Oh stop this same annoying replies everytime. And how are you gonna compensate the problems and time of unused services? All the limits are crosses and now with all these evidences, I'm going to consumer forum.

• 
  Asad Khan (@m_asadkhan) reported 16 minutes ago

  @airtelindia @reliancejio @TRAI Please stop sending unmutable weather flash alerts 3–4 times a day. I don’t live in a cyclone or hurricane-prone area—it’s just sunny and warm. These pop-ups interrupt meetings, distract while driving, and disrupt phone use. #weatheralerts

• 
  Jyotiranjan Panda (@CivilenggJyoti) reported 24 minutes ago

  Location- Sarangada, Odisha-762106 @JioCare @reliancejio Dear Jio team, Repeated network outages occur within 1 hour of power cuts. The local office confirms the company isn't supplying diesel for the tower generator.

• 
  krishna (@krishnasahux) reported 24 minutes ago

  @reliancejio Jio is truly a fraud company customer care also Go back on one's word

• 
  Jai Hind ki Sena (@Abhishe59133735) reported 28 minutes ago

  When it comes to support and services @JioCare @reliancejio turns out to be the worst. Its impossible to reach an executive and get a solution.

• 
  AnkurMendi... (@ankurmendi) reported 28 minutes ago

  @JioCare Extremely pathetic service. Still no resolution. I asked for my paid invoice & was tol, Jio can only provide 1 year of invoices. Older invoices are "NOT AVAILABLE". How is a customer supposed to access their own billing records? #customerRights #customer @consumerforum_

• 
  Mohammed Iqbal 🇮🇳 (@mohammedonweb) reported 29 minutes ago

  @JioCare My recharge is expiring tomorrow, what a pathetic service you people can’t help with sim delivery

• 
  Ankit Kansal (@ankiit_k) reported 31 minutes ago

  @JioCare Sent the details via DM. Please ensure this is escalated to the senior backend team to either deliver the SIM on absolute priority or cancel the order immediately. My number cannot be held hostage for 30 days due to your executive's fraud attempt.

• 
  Savanur (@savanur_) reported 31 minutes ago

  @JioCare from 15 day the the internet speed of 4g and 5g is too low,i request you to improve it as soon as possible, other wise we all the street members port it to another network, Location : Khadarbaag street Savanur District haveri My latitude 14.978535 My longitude 75.339946

• 
  Jai Hind ki Sena (@Abhishe59133735) reported 34 minutes ago

  Took 3 calls and 30 mins to connext to an executive to request a disconnection, and the person is dragging the call. @JioCare @reliancejio pathetic internet speed and even worst customer care experience

• 
  विकाश (@ChaiSuttaaaa) reported 34 minutes ago

  @JioCare Hi @JioCare, I do not wish to continue with your service due to this poor experience. Please proceed with cancelling my installation request and initiate a refund of the amount paid. Kindly confirm the cancellation and refund process at the earliest.

• 
  Pritsh (@ppattnayak) reported 34 minutes ago

  @JioCare Hi, I want to discontinue the service with Jio as I am unable to use internet connection and already paid the amount for three months. Please deduct my rent on pro rata and refund the amount I paid and not able to use your service.

• 
  krishna (@krishnasahux) reported 42 minutes ago

  @JioCare Customer care said I will get refund after device submitted

• 
  Venkatesh Duraisingh (@durasinghvenkat) reported 50 minutes ago

  @reliancejio @JioCare I would like to cancel my connection pls let me know the procedure and billing details to close

• 
  Chalapathi Rao (@ChalapathiNeti) reported 51 minutes ago

  @JioCare Cancel

• 
  Ajay Singh (@ajubaa32) reported 52 minutes ago

  @JioCare Facing this issue from last 27 days Panchsheel apartment. Dahanukar Wadi kandivali West Mumbai 400067,

• 
  Gaurish Rao (@Cracked_pencil) reported 52 minutes ago

  @JioCare @JioHotstar How do I reach out to you? Looks like you have complicated ways to reach to you. Your app is non-functional. You bundle ott subscription but then you log in with no. It does not work. How do I raise a complaint?

• 
  CA Kunal Agrawal (@CAKunalAgrawal) reported 54 minutes ago

  @JioCare @reliancejio @JioCare I want to cancel my JIO set top box connection. How can I do so. No option in app or on IVR. I want to cancel only set top box connection and not the internet services.

• 
  Chhotu Singh (@rajputt_chhotu) reported 54 minutes ago

  @JioCare SR No. SR000036Q10P was marked resolved, but the issue still persists. Whenever there is a power outage, the Jio network becomes completely unavailable in our area. Calls and internet stop working. Kindly reopen the complaint and provide a permanent resolution.

• 
  anshul bansal (@anshul2027) reported 56 minutes ago

  @JioCare Shared on DM...I have emailed as well with all screenshots...let's see how long I need to wait more for resolution

• 
  Dr. Nawar (@nawarabdulnazer) reported 58 minutes ago

  @JioCare Team i need your assistance in unlocking 5G to my device your network is rejecting my phone, currently your app is saying my device is 4G but in actual it's 5G phone