Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Mumbai, Ahmedabad, Chhindwāra, Lucknow, Guwahati, Meerut, Mysore, Hyderabad, Vartej, Pune, Dimāpur, Imphal, Chandigarh, and Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 1 hour ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Ahmedabad
|
Internet | 9 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Shubham Sinha (@shubhamsinha277) reportedWhat is this, Jio? My internet is running so poorly—it feels like 3G. Even after purchasing the ₹999 plan, the internet quality is terrible; it keeps automatically switching from 5G to 4G. @reliancejio @JioCare
-
Jay Jagannath 🙏 🙏 (@Smuytt) reportedHow wrost network jio is ,@JioCare it took 30 mnts to instal 15 mb Apps refund my Recharge Amount I don't want to move with you I'm switching to another operator
-
Deepak Kaushik (@deepkaushik570) reportedfrustrated with @JioCare ! U promise a resolution in 24 hours, when that deadline passes with no results, shamelessly ask for another 24 hours. Is anyone even working on this or is this just standard stalling? Resolve this NOW Service number -SR000038J6BX @JioCare @reliancejio
-
Kishor (@kik2491) reported@JioCare I have already given you multiple opportunities to make it right.. but I always end up getting your template response. Cancel my JioFiber request and refund the payment immediately.
-
Aayush Avinav (@avinav_aayush) reportedHi @reliancejio, My WiFi is facing connectivity issue since 13th June, we raised the ticket on 14th and since then we have complained multiple times in Jio Customer Care, but still we have not received any confirmation related to engineer visit.
-
CHHOTU BHAI (@BhaiChhotu71453) reportedVery poor network service in my current location. That i will port in any other network service tomorrow. @JioCare
-
SS PRUDHVIRAJ (@PRUDHVIRAJ8963) reported@JioCare @reliancejio My jio app interface is getting day by day worst service after update. Previously app work's great and easy to solve any problem in sec to min maximum. But now a days connecting to customer care is horribe...! Through whatsapp,in app 📩
-
रजनीश शर्मा (@RajnishDadheech) reported@JioCare Tell me the process of refund I no more want your service
-
vivek kashyap (@kas0395) reported@JioCare Ok . Waiting for installation. If it is installed within 3-4 days no issues else kindly refund my money
-
🕉 (@samrat_kapoor) reported@JioCare Raised SR00002LU59C expecting support, but instead received a visit date of 22-Jun-2026 while today is only 16-Jun-2026. Is Jio seriously asking customers to stay without broadband for 6 more days? This is service failure, not customer support. Contd 1/2
-
Kapil Dhingra (@kapildhingrasi1) reported@JioCare No resolution. Internet is not working from more than 24 hours . That's how jio provides service to customer?
-
Vishal (@_vishaaaal) reported@JioCare It's been 5 days I'm hearing this response. It's getting on my nerves now. Are they even working to solve this issue? I doubt.
-
vamsigummadi (@vamsikgummadi) reported@JioCare @JioCare please help
-
Vikash Pandey (@vikassss787) reported@JioCare For 3 months, I've faced poor network coverage, call drops, and extremely slow internet. Multiple complaints to 198 have achieved nothing. Stop sending scripted responses and fix the issue immediately. This level of service is unacceptable.
-
nick (@Nick_N_Shah) reported@JioCare Habiba, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail about update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.
-
Shrabana Kumar Dalua (@dalua_julu) reported@JioCare Still nownthe issue is not resolved. How many days you require Shirisha. I have been following up from last 4 days. Is it a heavy task. Pathetic customer service and customer care service. Worst one with no knowledge.
-
DevOps Ayush (@AyushDevops) reported@JioCare @airtelindia could you please help me with new connection. I need 300mbps fiber connection
-
Akhilesh (@Akhiles73568299) reported@JioCare complaints and have been waiting for 20 days, but there is still no resolution. The network issue in my area continues. The local team handling complaints is extrely inefficient and unresponsive. Please review ad replace the staff responsible for this area if necessary.
-
Karthikeyan Girijanandan (@Iamkarthikbugs) reported@JioCare @TRAI - FYI. What is the grievance procedure for this? Never experienced such a worst customer service. It's been 5 days after payment and no single call from Jio. All my pain stops at some customer service exec. There is no proper escalation matrix for this. Please take action
-
pawan chawla (@pawanch69624996) reported@JioCare @_MukeshAmbani Pathetic service from jio air fibre customer, technical and twitter team. No etiquette just copy paste standard response on complaint Waiting for 2 days to get internet
-
NR (@mikacha_oru) reported@JioCare @reliancejio need urgent intervention on this matter and it’s pathetic that there’s no option even on your toll free number to talk to a customer support executive
-
Vishal Goyal (@VishalGoyal24) reported@JioCare Don't give me this knowledge which I am aware of , the internet is down and i scheduled an appointment from 5-6, no engineer is assigned and then it is assigned for tomorrow 5-6. How should I work in without Internet and this is ridiculous..@IshaAmbaniReal @AkashMAmbani
-
SHAIK MADHAR ALI (@AliMadhar) reported@jiocareindia @JioCare @reliancejioworst The worst service I have experienced yesterday. Around 2:30 pm, my internet gone, and I have raised the ticket until now. Nobody came did not solve my issue and while I called the technician, he questioned me who gave my number and then he
-
Sathish Kumar (@ImSathish80) reportedDear @JioCare, my JioFiber internet has been down since the night of 14 June. A service request was raised on 15 June at 7 AM, but after 48+ hours, no engineer has contacted or visited. Despite multiple calls to cust care, there's been no proper response #JioFiber #PoorService
-
Buddha Chattopadhyay (@buddhajyoti1) reportedDisappointed with @JioCare. Can't watch the WC on JioFiber. Live TV+ shows regular channels, 101/102 "Not Found" & no OTP prompt. A factory reset didn't help. Support calls always end with a false promise: "resolved by tomorrow 12 PM". It's never fixed. #JioFiber
-
Abhay Singh Rajput (@Asingh_R) reported@JioCare 5g network is not working since 3 hours
-
Shubham Sinha (@shubhamsinha277) reportedI’ve been complaining about this for a while now, but I haven't received any solution.@JioCare @reliancejio
-
Rohit Patil (@rohitd0345) reported@JioCare Installation was promised twice (8 June & 14 June) but no technician arrived. I cancelled my plans and waited based on your commitment. Despite repeatedly asking for the reason for the delay, no clear answer was provided. Very disappointing service. Order ID: N0001DVG47Y
-
Ashish Palav (@palav_ashish) reported@JioCare 2 months and you cannot give us a solution to our Air fibre connection. Unbelievable. The first year was great but the past 2 months dropped calls buffering screens and a whole lot of headaches. Tired of being told everything is fine at the backend!!
-
🕉 (@samrat_kapoor) reported@JioCare While the visit date has been advanced to 17-Jun-26, my concern remains unresolved. My JioFiber is still down, no engineer has contacted me and MyJio app continues to show “Assigning an engineer” for SR00002LU59C. Contd 1/2