Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Chhindwāra, Trichūr, Mumbai, Shillong, Patna, Kanpur, Delhi, Hyderabad, Dhanbād, Bhopal, New Delhi, Dehra Dūn, Kolkata, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 43 minutes ago |
|
Pune
|
Wi-fi | 2 hours ago |
|
Trichūr
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Shillong
|
Phone | 6 hours ago |
|
Patna
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Saanjog Kr Pugalia (@kr_sanjog) reported@JioCare The problem is the your engineers are not coming even so much complaint has been made to @JioCare
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Abhijeet (@VaishnavAbhiii) reported@reliancejio @JioCare It’s been 3 days since my last complaint yet there is still ZERO improvement in the network I’ve already reported this issue multiple times, but only received assurances. Please take this seriously and fix the network instead of giving another generic reply
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Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare I've already sent my complete address, alternate number, and LED status via DM multiple times. Stop asking for the same details over and over again. It's been 7 days and I still don't have a complaint number or a resolution. This is the experience you're giving your customers.
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Rishi (@Rishabhsingh327) reportedJio network is pathetic here. It’s not even working properly in my village Really frustrating! 😑 @JioCare @reliancejio
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stuti jain (@jainstuti) reported@JioCare service request SR00002NFD3U on the basis of @TRAI regulations it's definitely breached the service norms , kindly share me the docket number so that I can formalise my complaint and can get rid of useless @reliancejio fiber connection #jiofiber #fraud #nocustomercare
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Vineet Kumar Gupta (@vineetg17) reported@JioCare I have tried everything from my side. Please raise a complaint and get this issue resolved as soon as possible. Otherwise, please disconnect my connection, as I will switch to Airtel.
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Keerthana (@ukeeworld) reported@JioCare Worst internet ever experienced. Doesn't work when it's required 😑@JioCare
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பார்வையாளன் (@Indian130cr) reported@reliancejio My JioFiber internet is not working. The LOS light is blinking red, and there is no internet on both Wi-Fi and the Jio Set-Top Box. I have already restarted the router and run diagnostics, but the issue is still not resolved. Please check @reliancejio
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Abhishek Gattin (@abhishekgattin) reported@JioCare I have done all the steps 10 times. The service is available, my flat beside flat has an active JioFiber connection. Still getting same canceled error & duplicate error SMS upon request. Don’t try to fool us with these tactics. @JioCare
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Rohit Atal (@rohitatal54) reported@JioCare @JioCare @reliancejio Despite having a sufficient balance in my account, any attempt I make to perform an online transaction or make a payment via UPI or card repeatedly fails. This technical issue is causing me significant inconvenience in my daily transactions.
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Apple Intelligence (@apple_inte) reportedHorrible Experience with Jio. After disconnection of my Jio Fiber Connection (Which itself was a horrible experience) Now I'm Struggling to get my Refund. @JioCare
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Deepak (@deepakbhatp) reported@JioCare Yes , this is the fixed voice number 8035664715 associated with the account. Please cancel.
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Sagar Ramanuj (@SagarRamanuj_) reported@JioCare my payment in your system and provide me with the correct ORN number associated with this transaction. I should not be repeatedly asked to provide an ORN that was never given to me in the first place. Please check the transaction from your end and provide the correct ORN.
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Ayush Jha (@ayush264jha) reported@JioCare I don't have patience can't you simply understand one basic request? Kindly install my connection it's been 2 days already there is no response neither from cc nor from executive. The problem I'm facing bfr installation dk what I have to face after this @JioCare. Just gt it done.
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Abhijith M S (@msabhijith) reported@JioCare Just take a look at the expected resolution time shown in the screenshot I posted. No one came yet. Please escalate this at the earliest. I need a solution for this today. Already 2 days gone without internet. This is not the support that I expected from Jio.
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ASHISH KUMAR DHAL (@ASHISHKDHAL) reported@JioCare @reliancejio Despite Talmul being a large village, network coverage has been weak since day one. Students & professionals struggle daily with unstable signals,call drops and slow data. Please send a technical team to fix this urgently. #JioNetwork #JioCare #DigitalIndia
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Abhay Bhardwaj (@abhaykb12) reported@JioCare Is this the way to help no response since raised my complaint everytime you had raised a sr and then no response... I want my refund back.. Worst service and worst network as well @reliancejio @JioCare
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Mohd Tahir (@YuvraajTahir) reported@JioCare @reliancejio I ported my number from Airtel to Jio and also purchased a 2-month JioSaavn subscription, but I’m unable to set a JioTune on both MyJio and JioSaavn. It shows “Only for Jio SIM Users.” Please check and resolve this issue. #JioCare
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Arun Dixit (@diarun_002) reported@JioCare The internet is not working since a few days. The tv channels are not streaming without a cut. Please have someone call me to speak about this.
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Nikhil (@nikh2205) reported@Indian_Analyzer @reliancejio @reliancegroup Please look into this issue.
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Ketan Keshri (@KetanKeshr1995) reported@JioCare As per your response, You are asking for more time, are 25 days not enough for the resolution?? @reliancejio @JioCare
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Avneet Singh (@avsingh90) reported@JioCare @reliancejio If this problem is not fixed, I will pick up this box and throw it in the garbage.
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Aadil Shaikh (@__aadilll__) reportedPlease escalate this to the concerned team, confirm the refund status, and explain why my order was cancelled. I have the official invoice/payment proof and all order details. Please don't just tell me to wait — I need a proper resolution. @reliancejio @JioCare
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ଡାଃ ସୈାରଭ (@sauravmishra191) reported@JioCare @reliancejio @JioCare they don't even care to address a situation. Customer service at its very best.
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Rohit Atal (@rohitatal54) reported@JioCare I have already sent an email, but no action is being taken. Please resolve my issue as soon as possible.
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Udit Aggarwal (@udit_unmute) reported@jio_fiber @JioCare @JIOAIRFIBERIN your service is really bad. Your sales team executive Akash Rajawat took money from us and not installing the air fiber now. Pin code - 110091. Ridiculous fraud staff you have. Shame
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Miracleword The Rapper (@MTRMUZIC) reported@JioCare Jio network in my area is absolutely frustrating RN 😤 Slow download speeds, crazy high ping, & even basic browsing feels like a struggle. Complained so many times but still no fix. What’s the point of this service? Fix this ASAP! #Jio #NetworkIssue
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Sandip Paul (@sandippaul) reportedFacing horrible network issues with @airtelindia for months now. Raised complaints multiple times, no resolution. Trying to port to @JioCare but Airtel is refusing to release my number. Need immediate escalation. #AirtelSupport #PortabilityDenied
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bhargav makwana (@bhargav67910842) reportedMy question is very simple: if I am not able to use the SIM/service, on what basis am I being charged a postpaid bill? @JioCare
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Sarvesh Hon 𝕏 (@sarveshhon) reported@ArjungondCodes @JioCare They just called me for resolving the issue