Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nagpur, Latur, Cochin, Pune, Bengaluru, Mumbai, Nashik, Sūrat, Ahmedabad, Udaipur, Hyderabad, Delhi, Chennai, Patna and Amrāvati.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur |
Internet | |
| Latur |
Internet | |
| Cochin |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mahesh Shah
(@maheshshah9999) reported
@reliancejio fibre not working since 2 hours
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Captain x shortz 🇮🇳
(@jhade_kalyan) reported
@reliancejio @GSMAm4d @ril_foundation Some Areas signal Problem 📶 please fix all issues
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Abhishek Chaurasiya
(@abhishanfbd) reported
@JioCare For Kind your information I Didn't Receive any Invoice from your End & from last 5 Days I Visited on Jio Store Sahara Mall Jio Service Center Sector 18 Gurgaon Customer Care 198 and 199 Jio Application Jio Website But No one Able to help me to pay my bill. I Need My Account No.
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porwalharshit9
(@porwalharshit9) reported
@JioCare Hi I have not received resolution yet
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Naren
(@Narendra_tech) reported
I am planning to port from @reliancejio to @airtelindia without going to airtel store. Is there any home service is available? If yes please revert asap
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Nishant Bhongade
(@nishantbhongade) reported
@reliancejio @JioCare is providing worst network service ever. I have registered the issues about 1-2 weeks ago, still the network issue is not resolved. I had to borrow someone's hotspot even to type this tweet. Done with @reliancejio
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Mannu
(@ManavTripathi) reported
@JioCare As for your kind information telecom is an emergency service you can't bring down service for 12 HRs, because I have already paid for service for which support is not provided to me
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ANKIT
(@ankit_kapadia) reported
@reliancejio @JioCare Data speeds have gone bad to worst. We have no option but to port all 5 nos with an another vendor. Inspite of repeated complains, things are nor resolved. Guess jio doesn't need loyal customers.
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Tripti Sagar
(@tripti7194) reported
Also, @JioCare epic customer service! Customer service lady refused to take my complaint.
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Ayush Shrivastava
(@AyushSh05357542) reported
What is wrong with this @reliancejio Network. Unable to make calls despite being recharged with a premium pack since last few days. Kindly look into the matter or it will result in the shifting of some other operator. @JioCare @MukeshAmba
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V K Agarwal
(@vkasbi) reported
@JioCare IR pack, renewed yesterday is not working. No body is helping.
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Poo⁷
(@Yunkis_Manager) reported
@JioCare ARE YOU GUYS EVEN TRYING TO HELP ME RESOLVE THIS? YOU ARE TELLING ME THE SAME DAMN THING TO DO AGAIN AND AGAIN LIKE A NONSENSE! I HAVE EVEN SENT SCREENSHOT SHOWING YOU THIS PROCESS!! ITS THE SAME DAMN ISSUE!!! ARE YOU GUYS IDIOTS?
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Sunil Chaubey
(@sunil__chaubey) reported
@JioCare hello team jio, tired of calling and emailing you guys from Spain. There is no IR network for last two months. It was working perfectly fine till Dec 22. Have you canceled your IR service in Spain? May I get any resolution here??? @reliancejio @reliancegroup
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Nikhil Kumar
(@Nikhil1331) reported
@reliancejio @JioCare No network from couple of hours. What's happened?
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Priyank Patel
(@im_priyankpatel) reported
@JioCare @reliancejio Network issue in our area from last 2-3 days. Unable to make/recieve calls, OTP, etc. Not even able to make call on Jio Helpline. Please solve the issue ASAP. Area: IIT Roorkee, Roorkee - 247667 Uttarakhand.
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Anirban Chakraborty
(@anirbanc96) reported
@JioCare @reliancejio @reliancegroup Worst Service from Sales team and Technician
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Tank Devang R.
(@tank_devang) reported
Just discovered that my service ticket with Reliance Jio was closed without any physical action taken in my area. Disappointed in their lack of follow-up and accountability. #reliancejio #customerservicefail" @JioCare
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Rohan Joshi
(@RohanAJoshi7) reported
@reliancejio @JioCare Wifi calling is not working on my wifi for jio only, its workig fine for airtel, complaining from 2 months, no response till now. SR directly closed. Getting worst service from support, Planning to Port on @airtelindia
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নীলাঞ্জন ব্যানার্জী
(@nil_banerjee) reported
@JioCare This is famed @reliancejio service! 3rd day after payment, have no clue when the installation will be done. Customer care completely clueless, installation engineers either unreachable or not showing up after giving time. Deplorable! #jiotv #JioCinema
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Nandakeshwar Hiremath
(@Nandakeshwar) reported
@JioCare u are one of the worst customer care i have come across. Pathetic services& people.
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Aditi Doon
(@AditiDoon) reported
@JioCare What are you smoking? I was looking to switch from @airtr since their service is third grade but seems like you don't even read the tweets before sending a generic response! Much wow.
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Food Ex
(@FoodEx14) reported
@JioCare i have recharged with 181 booster pack. And unable to activate the same please help
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Mannu
(@ManavTripathi) reported
@JioCare Jio service is down since morning, but not sure with such a huge down time how you are serviving. SR00001I7LG5 SR has been raised but this is getting rescheduled every time as this is very common in jio . Do you want me to highlight this issue to TRAI ?
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धीरज एच त्रिवेदी वाव Dhiraj H Trivedi Vav
(@DhirubhaiTrive1) reported
@JioCare Internet is very poor in my no.9979873950
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Sunil Jangid
(@SunilJangid90) reported
@JioCare hello jio team , Complain No.Mr00015zt80h My mobile is having issue of both network and net speed since a week, for this I have also made a complaint but there is no solution, I request you to solve my problem as soon as possible.
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Abhijeet Saraf
(@abhijeet_saraf) reported
@JioCare very bad speed in yadav colony Jabalpur area near raj kirana store number is 8815885100 getting 10kb/sec
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Priya Ranjan Sahu
(@priyaranjan_26) reported
@JioFiberChennai @JioCare please look into this matter. Not getting any solution
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Dr P Jayadev
(@drpjayadev) reported
@JioCare @ViVodaidea @airtelindia Why there is no thought on (1) incoming call switch off capability for customer (2) Instant missed call alert on whatsapp/telegram number of user's choice linked via OTP
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Aman Ranjan
(@amanrnjn333) reported
@JioCare Hi, I have received many service request earlier too, you can check through your records. And let me know the remarks of each as I haven't got any. Every staff of yours just know to provide obly service request number but no one knows to resolve it.
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DIPEN MAROO
(@dipen_maroo) reported
@JioCare @reliancejio ur customer care team is not able to help us with the time-line for resolving the network issue.. Can u please help me for how many days should we expect the network issue to be resolved.. Can't always be in the wifi to use the fone on VoWifi