Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Kolkata, Chennai, Hyderabad, Jalandhar, Vadodara, Guwahati, New Delhi, Ahmedabad, Baikunthpur, Bhopal, Jalpāiguri, Sūrat, Jaipur, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
4 hours ago | |
|
Kolkata
|
Internet | 4 hours ago |
|
Chennai
|
5 hours ago | |
|
Hyderabad
|
Internet | 5 hours ago |
|
Jalandhar
|
Wi-fi | 5 hours ago |
|
Vadodara
|
Phone | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Truth Seeker (@vish8319) reported@JioCare When you tweet about @JIOAIRFIBERIN poor service tagging @JioCare they ask u to send private msg. When you send them private msg they don't reply.
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Akhil (@Nightstalker020) reportedI’ve been struggling with international roaming for days, even following every step your representatives suggested, nothing works. Why offer international roaming if you can’t support customers overseas? This is very frustrating. Please fix this. @reliancejio @reliancejio
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stuti jain (@jainstuti) reported@JioCare @JioCare can I ask who is Atul, and how long is the customer expected to bear patience. Should I even bear patience if on twitter handle you are unable to read correctly, how can I expect some service , kindly refund
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Sameer Kumar Shukla (@SameerShuklaa) reported@JioCare Please do needful at my location because its a painfull service which jio is providing us
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Veer Bahadur Singh (@vbs7200) reportedkindly upgarde your tower speed my air fiber not working since last 7days i already complaint on your custmer care but not action take i am from hariyna V.p.o malikpur bangar tehsil bilaspur district yamunagar 135102 ph no. 9416667200 @JioCare
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Patel Manthan🇮🇳 (@manthanpatel211) reportedNo update or No communication from your side. Worst ever service from @reliancejio @jio_fiber and @jagograhakjago Please look into this matter very urgent.
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Sam (@Sasha_Eureka) reportedHi. My mobile number is not connecting to a network. Can you please take a look and assist? @JioCare
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Deepak vyas (@vyasji975) reported@JioCare DM se problem solve nhi ho rhi h
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Shivkumar Pandey (@Shivkumar_9999) reported@JioCare The issue is persists from past 5 days please take appropriate action ASAP.
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Adv Priyanka Sharma (@blackcoat__girl) reportedFacing worst internet network and ....do something needful @reliancejio @JioCare
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Umesh Ved (@umeshved2) reported@Airtel_Presence Still not done . Very bad service. How can an office survive without internet for 3 days ? It seems it’s time to shift to @reliancejio
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SUBHAM GIRI (@subhampirate) reported@reliancejio @reliancejioCare This is no longer just a delay — it has become customer harassment. My JioHome order LR0000166W8M was placed on 9 Aug, and despite repeated follow-ups, installation is still pending. (1/4)
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Shivkumar Pandey (@Shivkumar_9999) reported@JioCare @reliancejio @reliancejio No one has visited or attended the issue, yet you’re claiming it has been resolved. This is pathetic service. The internet speed is still extremely poor. Please attend to this urgently. SR: SR00003E8ZJD
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saif (@isaifazam) reported@JioCare @JioCare Dear Jio Team, I am writing to request an update regarding my Service Request No. SR00003E8WW1. You mentioned that I would receive an update by 17 August 2026 at 11:19 PM, but I have not yet received any update. Please provide the current status
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Neha Singh (@nehakabra) reportedWot poor service standards @JIOAIRFIBERIN @reliancejio @JioCare neither wifi works nor 5g works on a plan of 100mbps one gets a mere 5-8mbps speed. U log a ticket n it's closed after 2 days saying successfully processed when nothing has changed n no one even calls to verify if
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Denish Shah (@DenishShah8) reported@AkashMAmbani @JioCare 4. I have been complaining since then no Internet from 1st of Aug 5. Multiple customer care calls - Everytime promised engineers would visit but none came 6. Finally, engineer came today and he told you have done a recharge on wrong number - 2231437659
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HUSAM (@HU_SAM007) reported@reliancejio you guys seriously need to fix the network connectivity issues users face on 5G. Remember, marketing is good…but only until the product works.
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Hemant (@ultimate_boy_36) reported.@JioCare my kyc of jio airfiber completed 2 days ago And still there is no updates about Installation And the jio point assistant manager is not receiving the calls What type of service is this This how your team operates? Please help me
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Kunwar Vishal Singh (@rajsingh999) reported@JioCare You such a prominent company cant even ensure one resolution, shows your competence level spoiling the name of @ambani because of such casual and unprofessional response people talk adverse about company. I shared the complaint number still no response whole day is wasted
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Moonballer (@username_tennis) reported@ultimate_boy_36 @JioCare Break that ******* thing and file a complaint when they ask to pay the bill
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Gaurav kumar (@gaurav0721) reported@JioCare @reliancejio My fiber internet connection is not working since yesterday and complaint SR00002NGZHU number already raised but no service engineer has visited yet for resolution.. could you please provide solution on priority as 24 hours has been passed without support
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@reliancejio @JioCare - every 3-4 months, there is a service disruption on the broadband connection and the service response is poor, pathetic, delayed and unacceptable most of the time. One single disruption costs more than what we save in 3 months. #Shame #TRAI SR00003E8GN9
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Gaurav kumar (@gaurav0721) reported@JioCare I have already booked slot as per my convenience and slot timings provided from you but the time has already been passed..it was scheduled for 10-11 AM today but no response has came from your side only rescheduling without informing me.. Resolved issue else I will cut connection
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Nikunj (@nikunjgaggar16) reported@RelianceJioCare @JioCare you guys should get a award for making customer life as hell, a simple relocation request could not be processed in 7 days. Raised another ticket by your call centre to close an order id CO0001U5SROT of relocation for harrasing customer SR00003EAFZT.
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sarthak jena (@sarthak_jena) reported@JioCare Day 7 without resolution..good job @JioCare customer service at its highest 👏
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Hemant (@ultimate_boy_36) reported.@JioCare my problem still not solved
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Snehal Baviskar (@sb170378) reported@JioCare Terrible experience! I upgraded to 100Mbps plan on Aug 15, stuck at 30Mbps. Both plans are currently active, old plan is overriding new plan. I'm unnecessarily being charged and notbgetting any service. Kindly fix thisASAP @reliancejio #Jio
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Vaijayanthi (@vaiju7) reported@GurunathP @JioCare @reliancejio We have from bad to worse to choose from
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Rahul deo (@Rahuldeodhn) reportedAir fiber no service please @JioCare
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Kokani Developer (@kokaniperson) reported@JioCare Please DM to avoid escalation, this has now extended to 3 days otherwise I will have to file complaint and claim for compensation on @jagograhakjago