Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 11: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Alīgarh, Chhindwāra, Guwahati, New Delhi, Pune, Jaipur, Kolkata, Indore, Raipur, Mumbai, Patna, Raurkela, Bengaluru, Sūrat, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Alīgarh
|
Internet | 3 minutes ago |
|
Chhindwāra
|
Internet | 34 minutes ago |
|
Guwahati
|
Phone | 47 minutes ago |
|
Chhindwāra
|
Internet | 60 minutes ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishva Gnanasekaran (@Vishva7871) reported@JioCare My AirFiber order was cancelled on 13.04.2026, but refund is still pending after 1 month. Multiple emails and follow-ups done, yet no proper resolution. Very disappointing customer support experience. G Vishva, Puducherry Reg Mob: +91 97510 16226
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Umang (@Umang_Mamt) reported@JioCare I'm in the DM since Saturday still it's not getting resolved just repeating one line service request is raised we are working on it but not getting any resolution.
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Satyam Panchal (@imhere4urpizza) reported@JioCare no i dont face any slow speed, im only facing this problem in steam app and on steam website in all devices.
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sukhminderkalsi (@sukhminderkals1) reported@JioCare It is now 5 days gone without wifi. How much time you will need to fix the problem. You all are lazy because you get a salary just for typing on twitter and don't realise the actual problem of the customer.
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Saket Mahajan (@SaketMahajan5) reported@reliancejio I had booked a new JioFiber connection on 9th March with booking number NO0001C5AAXK. On 14th march Jio cancelled my booking due to unavailability of service at my location. Till time there is no refund and no update @JioCare pathetic service. Dont go for jio Its a scam.
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Dr Sanjay Sinvhal (@sinvhal) reported@JioCare @TRAI @timesofindia most unreliable ISP. Internet down most of time at #Powai #Mumbai400076. Except for false assurance, no solution.
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gaurav saini (@sgsaini03) reported@JioCare +91-1913552913 jiofiber internet is not working kindly resolve the issue facing this shutdown issue a lot kindly do the needful.
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Dalbir Dahiya (@dalbirdahiya) reported@JioCare When service engineer going to visit & resolve the issue
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Hydro Sere (@hydro_sere7) reported@JioCare Done..please help there
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Curious_ty (@c_rious_ty) reported@JioCare Still facing issues you just had to act like helping
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Anita Baswaraj (@anita_baswaraj) reported@JioCare People be aware....jio is fooling it's customer, their customer service and escalation team is a joke as they will close your complaint without your consent and without acting on the complaint. This is pure harrassment...TRAI
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Rajat M (@_rajatm) reported@EryxIndaz @JioCare @reliancejio If last recharge duration is less than 6 months, complaint to trai.
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Vinod Kumar Lohar (@loharkumarvinod) reported@JioCare The hypocrisy is unbelievable. You’re fast enough to cut off a connection when you want to, but suddenly you're 'incapable' of handling a transfer? I’m done with the scripts and the excuses. I want a resolution, not a story.
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Naveen Raj (@nnaveen_raj) reported@JioCare 1 week over but internet is not working
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Salil Palkar (@salilpalkar) reported@JioCare I've sent the details. But I'm sure you won't help.
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Aashish Oraon (@aashish_or99085) reported@JioCare 🚨My internet is so slow Speed stuck below 10 kb/s for almost a month😭 Customer care every time: “We’re checking sir”🤡 Meanwhile me borrowing hotspot from neighbors just to tweet this😩 @JioCare at this point even 2G was faster💔 #Jio #SlowInternet #FixItNow
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SAI SUKESH (@Urstrulysukesh) reportedApplied for Jio AirFiber installation. Received local representative details but no response to calls/messages from their side. My location has stable Jio 5G+ coverage on terrace and feasibility seems possible. Kindly arrange callback/support for installation process. @JioCare
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare I have shared numerous mails in last 30 days. Not a single reply. Tried calling in your customer care number to get a only pathetic AI replies. I want to talk to a real person. Connect me on that. My jio fibre ID is with you in that you can find my registered number. Connect in
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Vijay Singh (@VijaySingh26094) reported@reliancejio You are talking about WiFi but i did complain abount network issue in my area but i didn't get any response by your technical team no visit in my location where i am facing network issue.
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Sumanta Prakash Shee (@Sumanta1980) reported@reliancejio Frequent call drops and poor network quality(JIO)are becoming extremely frustrating. Important conversations get disconnected again and again. Telecom companies should improve service quality and ensure stable connectivity for users.#CallDrop #NetworkIssue #Telecom
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apolitical (@apolitical45322) reported@JioCare It has been one week since I paid. No updates. No refund. What a terrible service ...worst than BSNL.
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Ajay (@Ajaydadke1) reported@JioCare Any actual update on the outage issue? It’s been 25+ days now. Service unavailable, no resolution, but billing reminders continue regularly.
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Kuldeep Pisda (@kdpisda) reported@JioCare I wanna get a new additional Air Fibre connection at my village, I haven't heard back anything from you guys. I have already filled the self interest form. Please help.
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Mohammed tajuddin (@mdtajuddinn) reported@JioCare Resolve at the earliest otherwise refund my money..will switch to other service providers
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Anita Baswaraj (@anita_baswaraj) reported@jiocare People dont go for jio connection as their customer service sucks and their engineers are arrogant and rude. They will put your complaint on hold and later show it aa resolved even when your complaint has been not attended. Despite complaing for 5 days, no action taken
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ajaycatt (@ajaycatt07) reported@JioCare Iam nt geting any proper resolution or update. If the issue is nt resolved today itself i'll be forced to disconnect the main wire from the pole & then your entire technician team will have to come to the locationbKindly treat this as urgent & resolve the issue immediately (2/2)
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Vishal (@VishalA81445932) reported@JioCare I would suggest no one to take jioFiber because of their worst customer support experience, the agent are just wanting to take money and not give any connection.
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Anonymous 🇮🇳🇮🇳🇮🇳(Kattar Indian) (@Fly_Hightweeto) reported@JioCare Have some shame, I have no internet since yesterday and still the engineer visit is scheduled for 8-9 PM and yesterday for the same slot your engineer request was closed. WORST SERVICE. @reliancejio
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Raj Kalra (@kalra_raj) reported@JioCare Since it's been 19 days without a service and all I've been receiving is we're trying to resolve it and fake promises with standard replies. Let's move ahead and cancel my connection. Should I hope for a refund of the amount I spent on the recharge with no service? @JioCare
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Royal king (@Abhishe38309881) reported@JioCare Internet is not working properly LTE tower show always