Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 5: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, New Delhi, Hyderabad, Durgapur, Imphal, Ahmedabad, Bhopal, Patna, Nashik, Delhi, Vijayawada, Mumbai, Kolkata, Guwahati, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 23 minutes ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
|
Durgapur
|
Internet | 3 hours ago |
|
Imphal
|
6 hours ago | |
|
Ahmedabad
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Kumar Das (@eLEkTrO_sumit) reported@reliancejio I have subscribed to postpaid plan of jio fiber of 1100 INR per month. The executive told me to pay 3000 inr in advance and told you donot need to pay for 3 months. However, every month i get a bill of 686 last two months and not able to contact any one. Plz help
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SHIVAY 🇮🇳 (@OmShivayOm) reported@JioCare no resulation provided for my previous enquiry..first you give proper service related to 4G then open 5G. I'm getting 2G speed in this modern world. @trai do some strict action on this telecommunication company who always made fake promises
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Yash (@Yashhkk) reported@DivyaLaxman191 @JioCare Did your issue get resolved?? I'm having similar problems..no response from @JioCare yet!
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Bhavin Jethva (@Bhavin2210) reported@reliancejio @JioCare #reliancejio #jio No connectivity on eastern express between Vikhroli to Mulund. Experiencing connectivity issues frequently now a days. Time to focus on the same else the way people opted, at same pace they’ll opt out.
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mrityunjay choudhary (@mrityunjay2521) reportedAnd there but no one provide me the solution I feel the worst support from jio care and their team, I am frustrated and now I have to write here if I get me resolution or here also same.@reliancejio @JioCare
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Vinay sharma (@sharmavinayrock) reported@JioCare Could you please help me with the bill payment invoice.. i think it should be sent by default. Also the same is not available on ur #myjio app @reliancejio
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Mayank Kothari (@kotharimb) reported@JioCare do you always need a public shout out for looking into customer direct messages? I have written my issue as a DM but have not received any response even after 24 hours. Too disappointing service 😔 @DoT_India
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Rasika Hivrekar (@rasika_hivrekar) reportedWhere is the service engineer who was going to arrive today?? No message or call.😡😡 @JioCare @reliancejio
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vipul (@vipul0220m) reported@reliancejio In hyderabad we are not getting 5g network
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Abhishek K Singh (@AbhishekKrS1) reported@AJIOLife worst shopping experience and pathetic customer service. Ajio's customer service is harassing me for past 10 days. They close my complain without resolving it. I have raised my complain several times. Ajio is deceiving costumers @reliancejio @RelianceDigital
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Vikash Mishra (@VikashMishrra) reported@reliancejio I have not received 5g service yet location is vadodara, gujarat.
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Rushikesh munde (@Rushike008458) reported@reliancejio Jio was worst I am trying to recharge 2 hours. But I can't recharge Mo no 9322051020 Not select jio phone pack I am Port this #portjio
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sumit kukreja (@sumitkukreja50) reportedSo is this how you guys r making money? @reliancejio @JioCare When I joined jio it was promised that Amazon prime will be free for lifetime with this plan & now you guys r asking me to renew?! Why? I guess I don't need such service providers. Time to switch with @airtelindia
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Brajesh Dhandhania (@Bdhandhania) reported@JioCare @reliancejio Internet quality and speed is not upto the mark have complained. Please help
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Naveen Naushad (@naveenjn) reported@JioCare I have DMmed you regarding an issue with amount being deducted for recharge via My Jio but recharge itself not happening. Please reply.
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vignesh (@tjb_vignesh) reported@JioCare after completing still issue persists. Poor service
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kaushal shah (@kaushal09577212) reported@reliancejio @JioCare my number is not working aince a week. calls are not connecting and its showing off. Its very important for my business. I have recently switched from airte to jio and already regretting my decision. please fix this asap.
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Anand 🇮🇳 (@Huanand1) reported@JioCare Yes , I have valid active plan and there is also mentioned about 5G welcome offer in myjio app but do not show 5G signal in my 5G headset in Gandhinagar.
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Ramalakshmi (@laxminabard) reported@JioCare My service order No. CO0000O74YM5 has been eternally getting rescheduled for picking up of disconnected modem. Could you please let me know why ?
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Zargham Rajput (@Zargham_Rajput) reported@JioCare your network and internet has been pathetic for over a month now. This is not what we pay for
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Ankit kumar (@ankitsingh5877) reported@reliancejio @JioCare I am from Varanasi and in 5G signal area i have 5G supported phone which supports all bands of Jio 5G. I am on 666 plan still not got invite. Why scamming people?
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Rashad R (@rashhour123) reported@JioCare One of you sales person in Chennai has lured me into buying a connection by making false commitments. He said I would get a month of free service when purchasing 3 months of fiber service in advance. Its currently the 4th(free) month and my connection is suspended.
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shanu jha (@Jhashanu22) reported@JioCare I have already shown interest and clicked hundreds of times on i am interested button. Nothing happens. It's been 1.5 months since 5g launched in delhi. Please help me
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Anand 🇮🇳 (@Huanand1) reported@JioCare , I want to use 5G service in Gandhinagar. Currently i am not getting 5G network in my 5G headset. Can you help me regarding this?
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Himanshu (@apunhaica) reported@JioCare Are you kidding me? I have been tweeting and following up on request SR00001FEL4J you have not given refund and closee the ticket. please provide refund or I will have to file complaint. have also messaged you the details on your link
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amit pandey (@amitpan50498281) reported@JioCare I have been chasing for my SIP trunk issue and no one here to address the same business care team is not responding to my emails and They are not picking up my calls 🤙 I have been trying on a daily basis but unfortunately they were not picking any calls or emails.
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Dipen Prajapati (@Dpn_Prajapati29) reported@JioCare @reliancejio for 382435 pin code jio network issue and not proper connection many user in this area and repeatedly many time full network lost and no service getting. please solve this problem full area other wise many connection ready for MNP process.urgent basis solve
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Ravinder Verma (@rverma4785) reported@whatsappbiz @JioCare I am not able to get the verification code, even the call me option is also disabled. Pls help
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Rashad R (@rashhour123) reported@JioCare I have asked for a coupon code but the sales person is directing me to Jio Customer. His name is Sridhar Balaji
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Aditya Singh (@justcallme_adi) reported@JioCare @reliancejio very unstable network in my area literally I am getting a speed of 2mbps in my area Malli Bamori, Trilok Nagar, Lal Dant Road, Haldwani - 263139, Uttarakhand. Contacted a lot of times to your helpline but no one is helping. When the power shuts network goes.