Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Lucknow, Delhi, Patna, Chennai, Rohtak, Agra, Udaipur, Pune, Visakhapatnam, Bengaluru, Āsansol, Dehra Dūn, Kolkata, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 hour ago |
|
Lucknow
|
Internet | 1 hour ago |
|
Delhi
|
Phone | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Chennai
|
Wi-fi | 4 hours ago |
|
Rohtak
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shinde_manoj (@shinde_manoj80) reported@JioCare Sent details, hope u are restoring the service which is down more than 6 hours
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Manjul Palicha (@ampee13) reported@JioCare Your smses are just system generated without any commitment from any responsible person. You say your tech have identified the problem then where is the hitch.Irony is next door neighbour has internet connection whereas we don't. Clarify
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H (@fxhustle7) reportedI'm unable to connect with @reliancejio support can you please drop me a call I have some issues with the connection.
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Homo Sapien (@homo_sapien1234) reportedHello @reliancejio @JioCare what kind of pathetic service you provide... I just put a request for installation of #jiofiber yesterday and today i got a call in morning from your representative I asked him for plan details, he even didn't knew about the plans
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Somanath sahu 🇮🇳 (@Somanath98538) reported@JioCare @reliancejio Only I'm not facing this problem, every io user is facing same problem in my area . And my father is change his sim from jio tc airtel and he has no network issues
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Arun Prasadh Sekar (@ArunPrasadhS) reported@JioCare Even after 8 hrs from reaching out to u guys online, still issue perists. Getting an updated msg that technician visit is scheduled for 2pm??? WTH IS THIS?? You keep extending ETA without any update? Been more than 3/4 days without internet, what's happening?
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Ibrarul (@mdIbrarul1) reportedDear @JioCare and @TRAI,please help me unsubscribe my free YouTube subscription linked to my Jio account.I have contacted customer support multiple times, but ur staf has been unable to resolve the issue.Kindly look into this and provide a solution as soon as possible.7870267360
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VIRENDER SINGH VIRK (@07virk93) reported@JioCare @jiocare find that person , without knowing that case is resolved or not , he os marking request resolved. Why should i tweet again if problem resolved.
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Paras Dagli (@pdagli) reported@JioCare Please send the network strength numbers in this area.
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jaykishan godsora (@jaykishango) reported@JioCare On 9th June submitted Fibre box in Jio office Agartala. Visited 22nd june again, not available so talked over phone. Called customer care frequently and response automode says- thank you. your request is registered with us. Emails done to jio care-28 June, 2 July.
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shubham jha (@Who_shubhamjha) reported@reliancejio dear team my internet is not working from few hours suddenly please check
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Adv. Siddhant Dalvi (@sidspeaksup) reported@JioCare Internet has still not resumed. There are times recently when Internet service connection is not working for around 20 to even 24 hours or more of the day, this is happening in one of the known area of this city.
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Akshat Thakur (@iakshatthakur) reported@JioCare Worst company @JioCare I need my Refund immediately
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Anurag Dipankar (@k_anurag09) reported@JioCare @kasaudhanji99 The same reply you could do in my tweet. You guys are not willing to help. Taking free salaries
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Abbas Mubeen (@ImmdAbbas) reported@JioCare hi facing JioFiber issue over 2 days... Technician told to relocate the fiber connection... I have scheduled to afternoon but how it's automatically changed to night???? Pls help.... Loyal customer form 2021
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jaykishan godsora (@jaykishango) reported@JioCare That's true but in just 1 months span, I did'nt had internet for 7 days & had to additionally recharge Rs 39 data pack frequently in my mobile. Service engineer & customer care don't respond and resolve the problem. That's why I got frustrated and I had to decide to leave.
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Jigna Thakker (@JignaThakk37698) reported@JioCare pathetic service since29th early evening my internet has stopped working,multiple complains just no result I cannot understand the fault where one wing of the bldg has your network while the orther wing does not do not give connections if cannot provide service
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Akshat Thakur (@iakshatthakur) reported@JioCare My WiFi is not working since last 5 day I have registered a complain but no response from your team Yesterday there was a thechican visit between 7 to 8 but the thechican didn't come and now it's showing anything on app how is it possible if there was a visit I have been
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sudhir singh Rathore (@sudhir_singh99) reported@JioCare Thats why i dont want jio services anymore because i never hold the visit still you all are saying that as per customer request visit is on hold. Sanjeev kumar called me and told me that he is busy
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. (@inactive20896) reported@JioCare I want to speak with someone at jio and the customer line is not letting me talk to anyone. Give a call on my phone which I have shared via DM. @jagograhakjago @nch1915 I will be filing a formal case if this is not resolved on priority
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Mr. JP 🏹 (@thetwincityguy) reportedWtf is this service @JioCare since yesterday no internet, appointment scheduled for 7 pm yesterday, engineer didn't come, when asked saying no idea. Tracking option on jio care app not working, multiple escalation one ring after that request on hold Request no: SR000039ZDY5
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Sayyad Aman (@SayyadAman48721) reportedSolve my issue &Reply to me check your Dm @JioCare
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Pradeep Chamaria (@thesrishtitimes) reported@JioCare You guys are simply irresponsible Why are you repeating the statement that a visit has been rescheduled What guarantee are you giving that he will come on the alloted slot He refused to come today and the same guy has been assigned for tomorrow WILL HE COME AND FIX THE ISSUE
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vaibhav sharma (@coolengg) reported@JioCare No proper 5g network in raisen city 464551
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Bharat Bhushan (@Tiwaribbt) reportedSallehpur,Gopalganj,BR are facing severe Jio network issues for a long time internet speed is extremely slow Despite This time complaints, the issue remains unresolved. Kindly look into this matter and resolve it at the earliest? @JioCare @reliancegroup
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Achal (@achalksharma) reportedMy JioFiber issue hasn't fixed yet. It's been a week now. No engineer has visited my home. I am tired of constantly connecting with advisors because they are also doing nothing except providing empathy. I have sent them a DM as well but no response. Pathetic! @JioCare @reliancejio
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BHANU PRIME (@BHANUPRIME) reportedI'm fed up with Jio ₹899 recharge every month, but no 5G and terrible 4G speeds I can't even study properly, despite the tower being just 100m away. #worst @JioCare Shame on Jio's owner😡 I've been filing complaints for the last three months, and all they do is send the same msg
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Biswa Jeet (@Biswajitswainka) reported@JioCare @_MukeshAmbani @reliancejio Not yet resolved You ppl are really making fool to your premium customers. Hence I am going to port to other. 🙏🏻 thanks JIO or Jine Do for your past 10 years support.
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Vijayakumar (@vijayakumar_er) reported@JioCare Jio AirFiber upload speed capped at 1Mbps instead of 100Mbps. Download is fine. Ticket raised 4 days ago with zero response. Please fix ASAP. Service ID: SR000039U3NH
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शुभम (@Shubham47316707) reported@JioCare @reliancejio @DainikBhaskar A jio agent has done fraud with us by falsely charging 10000 in the name of service before installation of air fibre service claiming gift vouchers to redeem monthly . As per jio account it is not showing anywhere in the app.