Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Bhopal, Nellore, Lucknow, Shillong, Mumbai, Ahmedabad, Chhindwāra, Varanasi, Guwahati, Vadodara, Jaipur, Chennai, Pune, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 2 hours ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Nellore
|
Internet | 6 hours ago |
|
Lucknow
|
Internet | 7 hours ago |
|
Shillong
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Biswajit Behera (@Biswaji22382846) reported@JioCare After multiple still jio didn't register a complaint why?? @TRAI
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inkedrover (@inkedrover_) reportedLast few months have been nothing but customer harassment. 3 months of poor Jio AirFiber, multiple complaints, no resolution. Local team admits instability will remain & denies providing fiber. I’ve paid for a full year either fix this or refund my amount. 📍: Ambala @JioCare
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MOHD JUNAID🇮🇳 (@JUNAID0904) reported@JioCare @JioCare third grade services and demand extra #fraudjio #consumerroghts 1 week ago not delivered sim don't respond. call customer care hold phone call for longtime and automatically cut the call
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Bhak Budbak (@RajnishRaj1109) reported@airtelindia Sorry to say with your pathetic service, I need to revert back to my jio plan immediately therefore please ask your stupid people to cancel my Airtel services by tomorrow and take back there all items and let me use @reliancejio service again
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Harinder singh Rawat (@rawat_sing7320) reported@JioCare I don't require your service anymore . Refund my amount with penal interest. You don't have an instrument/ODU for jio Air fiber and selling plans to fool customers. Is tarike se kitne customers ka paisa hold karke business chaloge jio.
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Abhishek Gupta (@Abhishek8850) reported@JioCare what a worst service at jio. My router and STB has a distance of 500mtr. They refuse to install the lan wire and said u hv to do it own somehow o got it done now Internet connectivity issue they say it’s not in their work case since it’s distance!
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Rahul Joshi (@RahulJoshi3777) reported@JioCare @_MukeshAmbani Despite providing a solution, my complaint has been cancelled without resolution. Request No: SR0000340RBB Complaint date - 21/4/2026 Closing date - 24/2026
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Hitesh Suhalka (@hitesh_suhalka2) reported@JioCare the signal bar gets down to 2 to 3 bars after 1 a.m in udaipur,, rajasthan. Resolve the issue with immediate effect.
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Aakash Saxena (@the_sole_soul) reported@reliancejio @JioCare I did a wrong recharge via gpay on a wrong number, please help me revert it
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Sk Sayer Mahamad (@sayer_sk19368) reported@JioCare This issue has been persisting for the past two months, yet you show absolutely no concern. There is another network tower right next to your Jio tower, and their 5G service is fully available—all the problems seem to lie with Jio! 😡
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Dr Raeesuddin Syed (@DrRaeesSyed) reported@JioCare Link not working (invalid/expired). Issue ongoing since 17 Apr with no proper service. If engineer visit is scheduled, share exact date, time & contact. Speed still 1–15 Mbps vs 100 Mbps plan. Resolve urgently or I proceed with consumer complaint. @JioCare @reliancejio
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Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported@reliancejio @JioCare This is the worst network experience I’ve had. Constant call drops, terrible internet speed, and no signal most of the time. Completely fed up with this pathetic service. I’m porting my number out—enough is enough. #port_jio #bycott_jio #froud_jiocare
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K Interior Studio (@KInterior22) reported@JioCare SR000033L2VH 2 week se Mera problem abhi tak solve nahi ho raha hai jio air fiber walo se ,wrost service jiocare...
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Adv. Shivanand Hattikal (@ShivHattikal) reported@reliancejio @jio_gigafiber @JioCare This company sucks. When post paid connection cancelled within 60 days promised to refund but denying now.
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MD Dilshad Alam (@Raja701115) reported"Stop Buttering, Start Working @JioCare! 😡 SR000033UXQ9 closed without fix. Zero net in Rampura (110035). CC agents give false promises. Reported on Sanchar Saathi. If you face slow net, Repost! 📢 #JioNetwork #JioDown @TRAI @reliancejio"
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Himan Ashi (@Himanshi_hr2) reported@JioCare Nobody is sorting it. We told him the exact issue , he was teaching us another theory
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صدام حسین خان (@saddamh65542078) reported@reliancejio Support, internet services have been completely down for the past 2 days in Shivtara village, under Alapur Tehsil, Ambedkar Nagar district Uttar Pradesh This is causing serious inconvenience to residents. Kindly look into the issue urgently and restore the connection
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I'mAP25🚩 (@JaySiyaRam12345) reported@JioCare @reliancejio There's no 5g network/internet availability in our area.. & the availability of 4g internet is Worst...so do ur job to proper & best 5g mobile internet connectivity in our area @JioCare... There's no 5g tower in our area.. Nearest 5g tower is far away from our area as 2.5 km...🤔
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Rehan (@rehanpawaskar) reported@JioCare @reliancejio can you please contact me ? The STB is again not working and i am not getting any help from the customer care. This is plain Harassment and ignorance.
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v j rajput (@vjrajput997) reportedSo lost after 8:30pm why jio do not done anything after continuing explain network problem this area So disappointed @JioCare @mukeshambani #JIOKAGHATIYANETWORK
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Mohit Bodke (@MohitBodke3) reportedFix your service instead of just marketing hype. #JioAirFiber #PoorService @reliancejio @JioCare
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Karthik S (@itsKaaru) reportedis this how you wnat your customer to feel ? from march 10th im waiting for internet connection and yiu cant even call me or install the airfiber... worst jio service, waste of time and money @reliancejio @JioCare
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Shakrajit (@shakrajit_life) reported@reliancejio Amazing to see KL Rahul smash 150+ runs But Punjab’s team efforts and Delhi’s poor bowling Disappointing result for Delhi But what a match
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Venkata Sandeep Gona (@SandeepRaoGona) reported@JioCare @TRAI @DoT_India It's been 10 days Jio fiber installation completed at my home. No internet access provided and technician went out saying he will raise a complaint. My self raised a complaint but none of your engineer turned up for resolution
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Shashank Srivastav (@Shashankss5225) reported@JioCare Its totally fake promise. I received 7 reschedule messages from 20th April but till date I have not received any response and the installation has not been done. I will file a case against PG portal and also in consumer court, this is absolutely bad service, total harassment.
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Lokesh (@LokiiTalari) reported@JioCare Am keep on getting message that the representative assigned for the installation and when I called the representative telling me I need to contact to the one who done KYC and that person number is not reachable. I need urgent help please
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Vivek kumar (@kumarvivekp) reported@JioCare If this doesn't resolve please help me port out from airtel and try your services.
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Divya Narayan (@DivyaNa59281004) reported@JioCare Still the same location, still the same pathetic network @reliancejio! 5 years of complaints and you still reply with '10 days' scripts. You don't even track my location correctly. Stop the incompetence, take real action and fix this connectivity mess NOW! #Jio #Networklssue
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Mohammad Rehan Ali Ansari Bin Ayub (@classyrehanu) reported@JioCare When you people do not help me, do not solve my problem, then sometimes you say something, sometimes something else, then what should I do, I am confused.
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Ravi Viswanathan (@Raviviswam) reported@JioCare pathetic fiber service, service request getting postponed. No customer care proper response