Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Rājkot, Bengaluru, Thiruvananthapuram, Lucknow, Bhopal, Madurai, Kanpur, Chandigarh, Mumbai, Baikunthpur, Agra, Chhindwāra, Bhawānipatna, and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 2 hours ago |
|
Rājkot
|
Internet | 2 hours ago |
|
Bengaluru
|
Phone | 3 hours ago |
|
Thiruvananthapuram
|
Total Blackout | 3 hours ago |
|
Lucknow
|
Internet | 3 hours ago |
|
Bhopal
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Citizen -waiting for Ache Din! (@deekshaim2668) reported@JioCare Again no internet, I am so sick of this, everyday, 31july-03rd august no internet, you didn't resolve the money issue. Now again no internet. What's wrong with you?
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Alok Kumar Sharma (@aks_shrey) reported@reliancejio @relianceindustries — If a customer’s JioFiber service remains down for more than 36 hours, what is the point of taking a JioFiber connection? When and how will my issue finally
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Laraib Zemam (@Zemi15599355) reportedChose JioAirFiber only bcoz team promised TODAY install. Chasing since yesterday. Payment+KYC done today, Praveen & Puneeth came home for it — then Puneeth just says “shift ended” & left. Is @JioFibreCare @reliancejio ready for same-day requests at all? Order NO0001FCHZ2Q,Fix it
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@JioCare Link is not working, can please call me
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Amit Jadhav (@AJTrader24) reported@JioCare There is almost zero coverage in my office in Prime Powai region of Mumbai since last few months, can you check what went wrong here? If any towers got dismantled recently. Issue is for all office colleagues on Jio.
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devender (@devi410) reportedDAY 29 — STILL NO SOLUTION 29 days have passed, and my Jio AirFiber problem is still not resolved. SR: SR00002NDT4E No proper resolution. No confirmed engineer visit. Still waiting. @JioCare @reliancejio @DoT_India Is this the service you provide to customers?
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karuna patidar (@patidar_karuna) reported@JioCare Enough is enough, now I am porting my SIM to Airtel. Network quilty is very poor
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reported@JioCare @JioCare please respond you have all the information. I need an answer. Why it was rescheduled without any intimation. No Engineer called for follow up. Your sales reps are not responding of my cal. Customer service is already out of reach.
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare why is your service not constant and why is the network so slow. Of Jio Airfiber is not a success then why is company not giving the FTTH CONNECTION
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VJ Thakur🚩 (@iVJThakur) reportedHey @JioCare, plz do not cal me again frm difrnt no's. Kindly ask ur staff not 2 contact me. I hv already rqstd to port my no. away frm Jio. I am still facing issues with Jio’s services & I hv decided 2 discontinue using Jio Cons: Poor 5G network quality. Higher recharge prices
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Pranav (@PranavPranavcuj) reportedJio perhaps is the most fraud Indian company....pathetic wifi and network service, no proper customer support and arrogant staff. @JioCare @JM_Scindia @MIB_India
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Shoeb (@TheDarkDevil772) reported@JioCare same Reply I received on 18 Aug 2026 with service request number still no refund intiated by Your team till date and Another Date for Instalation scheduled today I need my Money Back ASAP @JioCare
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ÂĎƙ (@_aka_adarsh_) reportedWhat a *******g stone age network this company provides @JioCare And even more if you try to talk to any costomer care person. They have got that ****, automated machine never tries to listen issues,just repeats what ever it is Using jio is just a frustration and lack of option
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UnderHisCommand (@dustofyourfeet) reported@JioCare Waiting for resolution
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Jhunjhun Singh (@JhunjhunSingh9) reportedAfter many complains via calls my wifi connection issue has not been fixed , I am getting very delayed response and I am not able to use my Jio fiber wifi . Connection mob no. +91-6266214549 @reliancejio @JioCare @jio_fiber Please repair and give a quick resolution for the issue.
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@Pravinpahur @TRAI Yes I agree with you, I am complaining since December 25 on daily basis but nothing taking action against service provider @reliancejio by this so called regulator authorities.
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Rishit Patel (@rishit__2211) reported@JioCare @reliancejio @TRAI Installed on Aug 14 & down already! First promised restoration today, now delayed to Aug 22. Brand new connection completely dead. ServiceID: 2653557045 Fix this outage TODAY or compensate for downtime! Unacceptable service.
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पंडित शिवरामकृष्ण (@Arunav66886942) reported@JioCare It's very pathetic to experience the bad network.
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Santanu Sarkar (@Santanu27433370) reportedJio air fiber cantiection internet not solved for my issue customer care not help &no tecetion visit my site problem 7days why @reliancejio
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Gs bunny Ganesh (@shavallaganesh) reported@JioCare I am raising this issue very seriously. Please resolve this problem within 24 hours. If the issue is not resolved, I will have no option but to publicly highlight the poor quality of your service and make people aware of the kind of service you are providing. Please
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Ujwal Ghaywat (@ujwal_ghaywat) reportedHave been complaining for over a month about bad network and internet Customer care repeated recorded messages Pathetic and irritating Finally initiate port out @reliancejio @JioCare @TRAI please shut down your department You are useless and incompetent for consumers
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Love for India (@luv4indiaaa) reported@JioCare Ab aap kuch bhi kro can't tolarate this now so ported my sim to airtel already Now u can f**k with your network on daily basis I am out now...bina prior notice how can you do outage #jio #goodbyejio
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Ruchika Ahuja (@InsightsGenX) reported@JioCare Yes, same location. Your priority care team lies and blocks ivr code 9 so that I dont talk to your executive or can get complaint no Am i the only one using jio in our area? Can you check if everyone is gettin looted by jio in our area? You guys arent even giving basic speed
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Alok Kumar Sharma (@aks_shrey) reported@JioCare as per your message, an engineer was scheduled to visit my premises today, 21-Aug-2026, between 13:00–14:00, for SR00002NKKX2. The scheduled time has passed, but no engineer has visited and there is no proper update. Please escalate this immediately and resolve the issue
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Saggy...𓀛🔥 (@Urban_wolf1804) reported@reliancejio @RelianceJioCare to do Self KYC and order the SIM online because those SIM cards cannot be obtained from the store. Then what exactly am I supposed to do? I have already called JioCare **11–12 TIMES**, and still nobody has provided a solution. Why should a customer keep running around because
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Alok Kumar Sharma (@aks_shrey) reported@JioCare Final Notice: My JioFiber connection has been non-functional since 20 August morning, and despite repeated complaints, the issue remains unresolved. Please provide me the contact details (email ID and mobile number) of your higher authority immediately.
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Santanu Sarkar (@Santanu27433370) reportedMy jio fiber connection 7days no internet my office complan but customer not my help issues not completed my jio air fiber cantiection No M-9830431474 @JioCare
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Jignesh Patel (@Jignesh151188) reported@JioCare Still waiting I have requested on 11th Aug today is 21st Aug still no confirmation can you cancel my order & issue refund
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Gagan Sharma (@gaganshrm_) reported@JioCare @reliancejio How many times do I need to follow up for a simple concern? 😐 I keep receiving the same generic response, but the actual issue is still unresolved. Pls take ownership of the issue, arrange a callback, provide a clear resolution. @JioCare
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Mihir Mehta (@Mihirme88) reported@JioCare @reliancejio For the past two weeks, I have been facing an issue with the JioTV app on my Smart TV. The app automatically logs me out every 12 hours, and I have to log in again. I have already complained to customer care, but the issue has still not been resolved.