Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Salem, New Delhi, Muzaffarnagar, Mumbai, Delhi, Bangaon, Guwahati, Kālna, Jaunpur, Varanasi, Greater Noida, Mohali, Chennai, Chhindwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 1 hour ago |
|
|
Internet | 2 hours ago |
|
|
Wi-fi | 3 hours ago |
|
|
Wi-fi | 3 hours ago |
|
|
Internet | 4 hours ago |
|
|
Phone | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported@JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”
-
Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
-
हिन्दुस्तानी (@0Hindustani0) reported@JioCare I also raised complaint yesterday to change the courier partner but no update on this as well. Service request no SR00003FNY9F has been raised in your account. You will receive an update for this request by 2026-09-05T18:35:12.
-
Chidambaram Saravanan (@ChidamSaravan) reported@JioCare @JioCare Let us show some professionalism. I had DM'ed you all details including my FULL ADDRESS to you. Don't waste my time,asking for ADDITIONAL details like this. Be specific about, what you want? Will google map location will do? But, WHY YOU HAVE CLOSED THE COMPLAINT?
-
Mohit bhagat (@mohitbhagat417) reported@JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY
-
Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
-
Sagar Rai (@S_a_g_a_r_r_a_i) reportedSo now even the support system of @JioCare doesn't responds on any platform , nice , better I should switch to other platform
-
Shivam Tyagi (@the100xGUY) reported@tanyachawla31 @reliancejio Tell me your state.. I have few numbers to contact in jio.. saved the numbers when had issues in past
-
martian (@flyme2mars) reported@poteto @ChinuKabi there is a problem with @reliancejio. grok bot is not working when i connect my mac to jio hotspot or now the android app.
-
Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
-
Veddant Kalani (@VedantKalani) reported@JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai
-
Sadda Kiran (@Sadda_Kiran) reportedI am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber
-
Ram Lokesh (@RamLokesh_66) reported@reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?
-
Souvik (@ssurjsr) reported@JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber
-
Mohit Nagar (@MohitNagar13) reported@reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?
-
Shivakumar (@Skumar_654) reported@JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.
-
🎯Bh@v!n🎯 (@bhavin_09) reported@JioCare @JioCare again same issue this time. Slowness of speed
-
Gangadhar Singh (@gangadhar111111) reported@reliancejio @reliancejiocare Paid ₹2,200 for Jio AirFiber on Aug 22. KYC was completed on Aug 28, but today is Sep 3 and installation is still pending. Money taken, service not provided. Please resolve this urgently or process my refund. #JioAirFiber what service is this ????(
-
tateojunko tateo (@tateojunko72423) reported@JioCare Extremely disappointed with @JioCare & @reliancejio ! My router has been down for the last 10 days. Your technician falsely claims
-
Aditya Kumar (@archik_adii) reported@JioCare Wtf is your resolution? Till now the new jio fiber is not installed at my location? **** your *** @reliancejio @JioCare filling a consumer complaint against Jio
-
Dibyendu K Das (@dibyendu_das) reported@ad470956 @reliancejio Not router issue, Fibre cable issue
-
Monika Bera (@MonikaBera5) reported@JioCare No solution yet.
-
chandru (@dmchandru) reported@JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.
-
Aravind S (@aravinds81) reported@JioCare 5th outage in 45 days .. connection is highly un reliable,with work from home and cctv connection I am seriously thinking of changing to a better service provider
-
Parameswaran R (@eswaronline) reported@JioCare As if such options are working you people are much worsen than your service fools
-
mahesh k (@mk2722372) reported@JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)
-
sλrthak (@sarthak2143) reported@flyme2mars @bot @reliancejio are you sure its jio agnostic problem?
-
Sabari Shankar (@sabarii_shankar) reportedMy Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare
-
Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
-
Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio