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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 11: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Chhindwāra, Mumbai, Patna, Lucknow, Cochin, Bengaluru, Pālghar, Pune, Sītāmarhi, Bhopal, Jalandhar, Hyderabad, Raebareli, and Thiruvananthapuram.

CityProblem TypeReport Time
Bhubaneshwar Internet 11 minutes ago
Chhindwāra Wi-fi 23 minutes ago
Mumbai Internet 39 minutes ago
Patna Wi-fi 51 minutes ago
Lucknow Internet 56 minutes ago
Cochin Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmitKuGu
    Amit Kumar Gupta (@AmitKuGu) reported

    @airtelindia @TRAI Extremely disappointed. My Wi-Fi issue (Ref: 11032003992) is unresolved for 7+ days despite multiple follow-ups and escalation. No technician, no communication, no accountability. After 15 years with Airtel, I'm ready to move all services. @reliancejio?

  • Bimalmahakul3
    Bimalmahakul3 (@Bimalmahakul3) reported

    Why my 5G network is being cut off despite living in a Full 5g coverage area? @JioCare @reliancejio @TRAI

  • Dr_Shiv_kumar_
    Dr. Shiv_Kumar (@Dr_Shiv_kumar_) reported

    @ShivRao395844 @reliancejio I feel that’s true now, @airtelindia sucks.

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare extreamly wahiyad service... Your technician called and refused to visit after 6 PM. Then why offer appointment slots if technicians won't honor them? Customers are not sitting idle waiting indefinitely. This service has become a complete joke.

  • nanii_4005
    Arya (@nanii_4005) reported

    . @reliancejio @JioCare My Jio SIM is showing "Emergency Calls Only" and "No Service" on my Redmi Note 11. I am unable to make calls or use mobile data since 1 Hour Please help resolve this issue. #Jio

  • jdjani12
    Jignesh Jani (@jdjani12) reported

    Fluctuating network in rajkot @JioCare

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Is there anyone who can pls help me with SR000037QIWB latest update from yesterday? Ishveen/priyanka/Vikita Or anyone who can help me genuinely to resolve issue?

  • YoursPratik_
    Pratik (@YoursPratik_) reported

    Charging premium postpaid prices + 18% GST for Priority Postpaid is a total joke @airtelindia. The network is completely unusable,yet you advertise VIP speeds? Absolute marketing gimmick. Fix your network or I’m porting out to @reliancejio @Airtel_Presence #Airtel #ConsumerCourt

  • PvjShameer
    Shameer Peruvaje (@PvjShameer) reported

    We have been facing severe 4G network issues in Bettatharu-Pallathadka for over a year now. We have filed numerous complaints, but the problem remains unresolved. Please fix this connectivity issue immediately. @reliancejio

  • being_biharx
    Being BIHAR (@being_biharx) reported

    World's worst network and support team is of JIO @JioCare They are not able to solve network issue from almost 1 years and daily told that after 15 days issue will Restore Location pincode: 803101 @reliancejio @

  • kadapachaithan2
    kadapachaithanya (@kadapachaithan2) reported

    @reliancejio Hey you guys dont want to give my refund how many days i gave you all details you asked how much time you need . Took number for contact not called waste team worst service sorry scammers

  • Shashi__13_
    Shashikant kumawat (@Shashi__13_) reported

    @JioCare Hello @JioCare, I have not received a proper response from your team regarding my issue. Could you please provide a clear update on the current status and the expected resolution timeline?

  • Pashupatinath7
    Pashupatinath (@Pashupatinath7) reported

    @JioCare I am not getting help that is the main problem. Just because of your delay in installation by 9 days my salary got deducted, I requested for compensation of Rs. 13500.00. Can you or anyone afford 9 days salary deduction due to other's fault? Very bad service by Jio.

  • SSRanjan17
    S S Ranjan (@SSRanjan17) reported

    @JioCare @reliancejio Owing to persistent service disruptions, failure to provide a lasting solution, and an ineffective grievance redressal system, I demand immediate disconnection of my JioFiber connection no. 011-35560382 and refund of the advance amount paid. #nikammaJioFiber

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare This is not a solution. I need escalation. Tried to connect area office. Nobody is responding. They are promising everyday and I Keep waiting…how long?

  • ramgopal_says
    Ram Gopal. A (@ramgopal_says) reported

    @reliancejio @JioCare This is completely unacceptable for a critical home internet service. Can someone urgently explain: 1. Why was the engineer visit put on hold without informing me? 2. Why am I being asked to wait several more days for a resolution?

  • akashmalvi91
    Akash Malvi (@akashmalvi91) reported

    Hi Jio Care, At the Jio Store (Store No. 8730) near Mandakini, Kolar Road, Bhopal – 462042, there has been no executive available to assist with converting a normal SIM to an eSIM for the last 1.5 years. Kindly look into this issue and provide support. @JioCare @reliancejio

  • bhaichara2019
    Bhaichara2019 (@bhaichara2019) reported

    @reliancejio @JioCare I am facing a hell of a challenge in getting my broadband refund which was cancelled on 22nd May with refund message confirmation. Despite all this I haven't received it. Customer care is not supporting & local representative are not responding. Pls help me.

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare Screenshot is already attached. If anyone reviews it, the executive name,date, time, and interaction details are clearly visible. Why am I being asked for the same information again? Repeatedly requesting details that have already been shared only adds to the frustration. #worst

  • apoorvduvey
    Adv. Apoorv dubey (@apoorvduvey) reported

    @JioCare No technician come today for my resolution

  • NitinPo40129133
    Nitin Powar (@NitinPo40129133) reported

    @JioCare @reliancejio I am tired of complaints and tweets. My issue is still unresolved. As a customer, this problem is putting my job at risk. If I face any professional or financial loss due to this unresolved issue, Jio should be held accountable. SR: SR000035FGTX

  • AdityaShah0912
    Aditya Shah (@AdityaShah0912) reported

    @JioCare is down 3 days a week without fail withina week of taking their fiber connection. Today same thing happened since morning. When engineer visited, I chose to accompany him to their box. Shockingly in their 16 ports box they had 19 active connections and my cable was hanging without being connected. What kinda scam these guys are running at Mira Road 401107 pin code is - They have issued more connection than the capacity, not adding or upgrading their switch/box but simply remove 3 connections from the box wait for 2 days then remove other connection when they complain plug it back and remove other 3 connections. Refer the image.

  • Suryaraj_T
    Suryaraj (@Suryaraj_T) reported

    @JioCare @JioCare Sent the details in DM. Please atleast consider this and provide a solution instead of default template responses which I am getting for the past 2 days.

  • satrajits
    satrajit sen (@satrajits) reported

    @JioCare Suraj they cant take care of anything as the issue is that of bandwith choking which creates this problem especially during peak evening hours . So u have to solve that which i am sure is not doable

  • pksagg
    PKSWAGG (@pksagg) reported

    @JioCare I expect an immediate update and resolution. @JioCare #JioFiber #JioCare #CustomerSupport

  • Jitendr48510160
    Jitu જય જય ગરવી ગુજરાત (@Jitendr48510160) reported

    @JioCare, @reliancejio, @JioVadodara Sir, Today 11.00am at clock to till time Jio Air fiber signals not come in Setup box red 🔴 light blinking....... Some time issue come Jio customer care call not rechable Alreday bill regularly payed so why issue will come Please resolve iasue immidiatly Location Kesar 45 Kapurai Vadodara Gujarat

  • vintagedperfect
    Indar M Rajaani (@vintagedperfect) reported

    @JioCare Get lost You must learn what is customer service Which fools has employed you who does not know what is customer service

  • DhayalaRajan
    DHAYALARAJAN SELVAM (தயாளராஜன் செல்வம்) (@DhayalaRajan) reported

    Dear Jio Customer Care Team, I am writing to raise a complaint regarding an incorrect payment status notification received for my JioFiber connection. JioFiber Number: 4551359375 @reliancejio @RelianceJioCare

  • Saone_Mehta
    Savan Mehta (@Saone_Mehta) reported

    @JioCare @reliancejio Extremely poor internet connectivity in my area. Raised complaint so they told to wait fkr 3-4 months. Then what should I do for internet during this period?

  • mauryarajeshve2
    RAJESHVEER MAURYA (@mauryarajeshve2) reported

    @JioCare Five days since I lodged a complaint regarding my internet service. Despite repeated assurances and rescheduled appointments through SMS, the issue remains unresolved.Customers should not suffer due to technician availability issues. Kindly provide immediate support and restore