Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Puri, Pune, Delhi, Hyderabad, Dehra Dūn, Lucknow, Indore, Chhindwāra, New Delhi, Kolkata, Chandigarh, Mumbai, Guwahati, Bhopal, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Puri
|
Internet | 30 minutes ago |
|
Pune
|
Internet | 35 minutes ago |
|
Delhi
|
Internet | 2 hours ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
|
Dehra Dūn
|
Internet | 3 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dixita Barua (@dbarua2084) reported@JioCare Nobody bothered to reach out! Worst customer care . Dont trust @reliancejio. They are scammers.
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Chidambaram Saravanan (@ChidamSaravan) reported@JioCare How many timez do I need to DM you. Already did. Why can't @JioCare act on my complaint?
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Ash (@ashish7381) reported@JioCare Also being one of the top service provider of the country - you very bluntly say there would be no compensation for the same. Why do I have to pay for something I didn't even get
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Shubham Jaiswal (@CCDigitalBeast) reported@Vennarsriram @JioCare They will not fix I took follow up till two month take local fiber connection
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230
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Rahmani (@Syedrizwan7250) reported@JioCare network avlb but unable to make or rcv calls, data 🛑 When someone calls me, my phone shows as switched off. I work in a healthcare emergency team, so this issue is seriously affecting , I will be forced to file a formal complaint with the appropriate consumer forum in court
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Sivanesan M (@pmsivanesan) reported@JioCare I have already raised complaints on 25 Aug and 28 Aug, and both promised resolution timelines have been missed. Your own service update for SR00003EYLUX confirms an ongoing network outage at my location.
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chirag soni (@chiragsoni_) reported@reliancejio @reliancejioindia 2 days of pathetic network in Ahmedabad despite having a valid recharge! Calls are dropping and internet is barely working. Paying for a service that isn’t being provided is unacceptable. Fix it ASAP! #Jio #JioNetwork #Ahmedabad
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V30Degree (@V30Degree) reported@reliancejio @JioCare shared my details in the chat and still waiting for your response. Jio is being worst day by day.
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Sanket Dhall (@SanketDhall16) reportedVery disappointing experience with @reliancejio . I’ve been a loyal @reliancejio customer for the last 7–8 years. Unfortunately, I lost my SIM around two months ago, and that number is linked to my bank accounts, government documents, and many important services.
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Mohd Ajaz (@MohdAjaz78) reported@JioCare @jioCare @reliancejio I paid ₹760 for a 1-month plan, and the MyJio app clearly showed 1-month validity. Why was my service stopped after just 7 days, and why are you now showing ₹775.21 as outstanding? Please check the issue properly and restore my service.
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Aayush Purbey (@aayushpurbey_) reported@JioCare my issue is not resolved yet
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Raju.Burra (@Rajuburra26) reported@JioCare @_MukeshAmbani Dear Neha, please review previous notes before responding. I’ve already shared the SR tracking screenshots, yet I’m still getting the same copy-paste response from 28 days.Why can’t someone take ownership and provide update until the issue is actually resolved?
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Subhash Kumar Yadav (@Subhash_Ydv_16) reported@JioCare I Will Not Wait.. Any Happen To Me.. Jio Team Is Responsible..He Harassment Me From last 5 days. I try To Connect Team..But He Not Help Me..
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Rajuseth (@Rajusethr) reported@JioCare @reliancejio this is your true 5g What is the benefit of doing such an expensive recharge when your network does not work, steal the network, your Jio's own app does not work, that is why we are forced to port the SIM, please spend money on the networks towers fix it !
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Manish Singh (@mailmksr) reported@JioCare What a bad service. In different districts of up you are still giving prepaid and denying at my location @TRAI take some action
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Lakshmanan (@Hinduism_666) reported@reliancejio 5 network but worst net speed below 100 kb speed in Main coimbatore area
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देवांश श्रीवस्तवा 🇮🇳 (@Mydevansh) reported@Airtel_Presence This is how “Airtel Cares”? No response, no accountability, no action—just complete silence when a customer complains, but calls are made promptly to ask for payment. What a way to “care” about customers. At this point, better to have Jio than Airtel. @JioCare
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Shashi sinha (@gunnushashi) reported@reliancejio @reliancejio Please look into this issue and arrange eKYC and installation at the earliest. #JioAirFiber #Jio #CustomerService
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naksh krishna (@kanishkraj7_4_4) reported@reliancejio @reliancejiohelp 2 weeks without a working router, yet the only thing moving is the deadline for the next bill. Is this what customer service has come to? I need a resolution, not another assurance. #JioFiber #CustomerService
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potekad Jayasankar (@pbjayan_scribe) reported@JioCare @reliancejio @TRAI jio wifi remain suspended for 24 hours but no action from service provider. It is the height of arrogance. High time to stop taking service
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Sathish (@SathishPd) reported@JioCare as next language . And you don’t have technology to transfer calls , agent says they cannot transfer to English speaking agent . This is forcing me to go to another service provider . Very bad customer service . Closing the connection today .
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bad_boy (@babu_abhishe) reported@JioCare You are given this kind of assurance every time, but the problem is never actually resolved.
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ईशान जैन (@ishanjain2011) reported23 August se mere complaint SR00003EUCTB abhi tk pending hai koi solution nhi mile mujhe me cc ko phone kr kr ke thak chuka hu mere worst service I ever got @JioCare
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Ganeshbabu (@Ganeshbabukrish) reported@IncomeTaxIndia Thank you. I immediately received a call from the Income Tax team. The portal is working fine after switching to Airtel mobile hotspot. Not sure why the Income Tax login has not been working on JioFiber Wi-Fi since this morning.@JioCare
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Aayush Purbey (@aayushpurbey_) reported@JioCare @reliancejio @jio_fiber my wifi is not working since 3 days and there is no response from customer care side. My wifi number is 6276357873 and complaint id is SR00003FA8PR
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The Last Warrior (@aviitinku) reported@JioCare @JioCare What technical reason? Your technician put it on hold, marked a fake locality outage and left because he wanted to route the wire through my window. Stop giving scripted excuses and investigate him. #Jio
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Mr. RizZU (@slovely852) reportedI called him several times no response received from this person. From tomorrow onwards i will be on office how it will performed if my door will be locked. He is rescheduling my time again and again. I will never recharge again for this pathetic service. @JioCare @jio_fiber
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Rahul Linge (@RahulLinge1) reported@JioCare Still no network in my area, replying this post after two years, no sign of network @JioCare I have already shared my location via DM.
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AMEER ALI KHAN (@AMEERALIKHAN19) reportedJio charges full price for 5G, but the network and internet service in our area are worse than 2G. Full payment is taken, but where is the accountability for such poor service? 📍 Nauhatta, Mohanpur – 852123 @JioCare Please resolve this network issue. @reliancejio