Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Durgapur, Pune, Shillong, Chhindwāra, New Delhi, Malappuram, Ahmedabad, Pathanāmthitta, Guwahati, Bhopal, Karnāl, Bānposh, Ranchi, and Patna.

City	Problem Type	Report Time
Hyderabad	Wi-fi	2 hours ago
Durgapur	Internet	4 hours ago
Pune	Internet	6 hours ago
Shillong	Internet	6 hours ago
Chhindwāra	Internet	6 hours ago
New Delhi	Wi-fi	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🥁 राहुल महेश शर्मा द्विवेदी (@raama108) reported 5 minutes ago

  @TRAI Yes, @reliancejio network is very bad in Ranchi

• 
  Piyush Singh (@Piyush_krsingh) reported 9 minutes ago

  @TRAI bhai puch rahe ho ya bta rahe ho, Internet? even normal calls also had much problem in @reliancejio my village while we all are paying the same amt but there isa huge difference in services in comparison to cities

• 
  Amresh Kumar (@BH_AKS) reported 10 minutes ago

  @TRAI Worst condition of @reliancejio and @ViCustomerCare in every part of India

• 
  Bihari Bhaia (@Gareriya007) reported 10 minutes ago

  Bc Trai, @reliancejio or @airtelindia are selling us 5G at 6G price while giving sub standard speed of 2G in 2026 Mc, kabhi kabhi upi payment feels like pokemon go game Fix this **** mann Chairman @lahotiak Do what u did for railways in telecom asap

• 
  Dharmit Shah (@shahdharmit02) reported 12 minutes ago

  @reliancejio @JioCare On 18 Aug 2026 at 6:09 PM, another Service Disruption was raised. SR: SR00003EFD9T. Status: OPEN.

• 
  Pramod (@PramodMunde7) reported 12 minutes ago

  The service of JioFiber in Chattrapati Sambhaji nagar is pathetic,no response from the technicians ,half hearted visits @reliancejio

• 
  eren Yeager (@MrPaswan03) reported 14 minutes ago

  Hey @JioCare @reliancejio i am your customer since 2021 . And my first sim is since 2016 but what I get in return I hope my issue will resolve as soon possible if you truly care about your loyal customer I already dm you with my details please check

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 14 minutes ago

  @JioCare JioFiber has been down in my home, Anna Nagar since 15 Aug, 11 AM. Promised restoration times 3:44 PM, 11:44 PM, 16 Aug 11:44 AM & 17 Aug 11:44 AM all failed. It’s now 18 Aug, 7:30 PM: 3+ days without internet. Pathetic service! When will you restore it? I need callback.

• 
  R.K.Mishra🤿 (@AdvMishraSir) reported 14 minutes ago

  @TRAI Bring back old system of recharge that was prevalent before 2014 n help the people who r being looted left right n center by @reliancejio jio, @airtelindia Airtel n Vi.

• 
  Martin (@MartinMRM34) reported 19 minutes ago

  @reliancejio dont feel happy coz your worst! my second sim is JIO. Atleast airtel loads something but you 😖 @TRAI

• 
  Vroom69 (@varuniaf) reported 20 minutes ago

  @JioCare Dont deluge me with such bogus issues! Will my answering to these points solve the issue? Will the engr get some extra-special eqpt if all these Qs are replied -to? So the whole point is THAT YOU DONT WANT YOUR ENGR TO VISIT....ISNT IT?

• 
  Hemu 🚩 (@hemanth2peddir1) reported 23 minutes ago

  @JioCare @reliancejio How is this acceptable customer service?

• 
  Pannkaj Goenka (@Pankajgoenka74) reported 23 minutes ago

  @TRAI Yes worst network @reliancejio no internet, no signal for calling @JioCare

• 
  Social Animal (@satya170119) reported 23 minutes ago

  @TRAI 4G services are vary pathetic now. we don't get full network connection of @reliancejio even at prime areas of New Delhi.

• 
  Saurabh Sharma (@saurabh39367) reported 25 minutes ago

  @reliancejio No Jio tower in Rani Parti, Samastipur (848117), causing network issues. I have land available for tower installation. Application No. 823361913. Please review and contact me. @reliancejio

• 
  ツ (@drygin__) reported 27 minutes ago

  @JioCare I had only asked a simple question. It has already been one month and you still have not solved my issue. I had to disconnect my connection and switch to Airtel because of this delay. Now, even for the deposit, I have to follow up every single day for any update.pathetic #Jio

• 
  Narayanan Krishnan (@Narayananroars) reported 28 minutes ago

  @JioCare I am getting your device have been logged out as soon as I login. I have paid for the annual subscription. Please do the needful or refund at the earliest.

• 
  Ujjawal Sharma (@Ujjawalkr1712) reported 37 minutes ago

  @TRAI Why there are not any strict rule to provide good internet connectivity all over India? I am using @reliancejio and it is working like a hell . Even after paying for 5g I am not even getting network like 2g and struggle to work.

• 
  VAIBHAV CHAUDHARY (@TheChaudhary55) reported 37 minutes ago

  @JioCare It has been more than 1 month of continue complaining, check your DM and my X posts,once I called your customer care executive, he clearly said there will be no improvement, use it as it is.

• 
  Mayur Mistry (@MayurMi47037492) reported 38 minutes ago

  No resolution found with DM. @reliancejio @JioCare Pathetic Support !!!

• 
  Elvin Baruah (@ElvinBaruah) reported 45 minutes ago

  @JioCare What @BSNLCorporate doing ? Taking commission or collecting money by AC room only without public service ?

• 
  Vroom69 (@varuniaf) reported 48 minutes ago

  @JioCare You can keep singing that "we are trying to exact-down the issue"...tell you what, you send that engr, he will do the job much better.

• 
  Naguesh Verlekar (@NVerlekar) reported 48 minutes ago

  Absolutely pathetic service @JioCare Registered for #JioAirFiber, called the provided number and was promised an installation today. Not only did NO ONE show up but now they are completely ignoring my calls. Is this how you treat new customers? @RelianceJio #CustomerService

• 
  Harish Bhargav (@Harish__75) reported 55 minutes ago

  Please fix the network problem, it is a big problem.@JioCare @reliancejio

• 
  Deepak Pandey (@mrpandeydeepak) reported 55 minutes ago

  @JioCare I want service as soon as possible and issue should be solved ..

• 
  ali dreamer (@Alidreamer99) reported 55 minutes ago

  I previously had an Airtel SIM and ported it to Jio; while Jio's recharge plans are good, the network isn't working properly. Please do something to ensure it works well in the Bhiwandi-Thane area of ​​Maharashtra. @reliancejio @JioCare @JioSaavn #jio

• 
  Ashish Sharma (@BadBoySrma) reported 56 minutes ago

  @JioCare @reliancejio @JioCare Details shared via DM, including the engineer’s details. Your technician came when my internet was already slow, cut/disconnected the wire and left, then refused to restore it and told me to call an electrician. It’s been 10 DAYS. No more excuses. FIX IT.

• 
  Shantanu🚀 (@shantanu6699) reported 59 minutes ago

  @reliancejio worst sim card and internet connectivity

• 
  S.Pandey (@sumanofficial94) reported 1 hour ago

  @TRAI Unstable toggle between 4G and 5G ... I Yessss .... I am complaining to jio @JioCare since ages..but they raise ticket and close with template that it will be resolved in 10 days...

• 
  Manishankar Mishra (@Manishanka6061) reported 1 hour ago

  @JioCare hi your wifi internet service is shut down in ashok nagar prayagraj uttar pradesh