Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 4: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Lucknow, Bengaluru, Ahmedabad, Gurgaon, Indore, Chennai, Jabalpur, Kota, Mumbai, Nagpur, Shiliguri, Kolkata, Delhi, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 27 minutes ago |
|
Lucknow
|
Phone | 1 hour ago |
|
Bengaluru
|
Internet | 5 hours ago |
|
Ahmedabad
|
Internet | 6 hours ago |
|
Gurgaon
|
Internet | 6 hours ago |
|
Indore
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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S R Jangid (@s_srj) reported@JioCare @sachindev87 Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.
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Puneet Aggarwal (@puneetworld) reported@reliancejio @JioCare support have become so pathetic .. tried calling time 5-6 times in last two weeks but they don’t help support and neither register complaint for visit. Planning to move to airtel now.
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Umed Diwakar (@jeevan_diwakar) reported@JioCare Third class service please don't book jio air fiber they will took money for booking but not installing. I booked it 30 April. But steel not installed. They only give fake promises and costumer care also not working
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Trade For Charity (@s3s_co_in) reported@JioCare Why, all this HIGH DRAMA? Why a service engineer required??? You de-Activated the services. Without resolving the issue, playing high level drama & games.
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Prashant Abrol 😈 (@sin_dead2) reported@JioCare I'm having the same issue and have been trying to connect your CC team since April 14th. My services are barred again.
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Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this...........
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Bakarrr (@syedsid19485150) reported@reliancejio @JioCare what’s with ur services I had booked Jio air fiber on 02-05-2026 and the person said said that the technicians will come by tomorrow that is 03-05-2026 today is Monday (04-05-2026) no technician has contacted me ur helpline number is also worst no response
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Void (@Voidman02) reported@JioCare Request SR00002KUNEQ is still ON HOLD. No technician assigned. Local contact not responding. I have rescheduled again today. Service down since 1 May in Mango, Jamshedpur. Also facing unprofessional handling (asked for ₹400 earlier). You know as well I cannot DM you
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Raveesh (@raveeshmb) reported@JioCare I have reached out to your team multiple times for arranging a technician for jio fiber service. Schedule was this morning 10am. Your team is saying they will send person in an hour from morning. But, nothing happened. I am waiting and thanks for wasting my Sunday
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Doraemon (@Doraemon251077) reported@reliancejio @JioCare worst ever service your 5G is not even working customer care also not working
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Jeet😊😊 (@DrJeetram) reported@JioCare 1.0All websites like Insta Facebook Watsup Google type net issue face 2 last 5 days i m regulery face this issue 3. Exact location gandhipura balotra rajastham
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Premkumar Mushkam (@PMushkam29669) reported@JioCare My issue? Still unresolved. My patience? Evaporated faster than your network signal during peak hours. REFUND MY MONEY NOW – or are you too busy counting billions to notice one loyal fool who's finally had enough? #JioFail #RefundJio #CustomerServiceNightmare
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Shazia Sharieff (@shaz041190) reported@JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare There is no always weather challanges in our area sir, try to find out better excuse to make foolish your reliable customer's. So fucus on resolve service of JioFiber.
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Rahul (@rahulonsocial) reported@JioCare Your DM is not working
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Nabarun Maiti (@NavY_alMaiti) reported@JioCare @airtelindia (2/2) At one point, I had to beg at the Jio service center because they hadn't resolved my internet issue for over 15 days, even though I had already paid for 1 year and it was impacting my office work. They treated me like a dog—maybe worse than a street dog.
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Vipul_indore (@Vipul21522781) reported@jio_fiber Internet not working for the last 7 days ...no ownership. It is really how this works ? how customer care is just for names... @JioCare insaan kaam kre ya nhi ?
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Mrutyunjay Mishra (@MrutyunjayMish8) reported@JioCare Booked Jio AirFiber, KYC done on 28 Apr & installation scheduled for 1 May, but no update yet. Assigned agent is not responding & rejecting calls. No help via email either. Request immediate assistance or reassignment. Mob: 9238944792 #JioFiber #PoorService
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Amrinder Singh (@Amrinde99569847) reported@JioCare It's been 4 days now without watching anything... really very poor service...you are insisting me to take help from the consumer court...now I want my money back, remove your garbage box from my house @reliancejio
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Ayush (@Ayushishm) reported@JioCare No point in noting down, again no one reached out today despite service being scheduled from 12-1, I hope you guys understands that you will be losing multiple customers because of this.@JioCare @reliancejio
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bhartiyavashi (@Mangocharlies) reported@JioCare There are no extreme weather conditions. That’s just an excuse. It rained till 10am today. Don’t you people operate after that? Don’t give excuses. Just fix the internet. It’s not been working since 4-5 days now.
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Honey Dev P (@honeydevp) reported@JioCare Are you guys not sick copy pasting same message again and again? What a pathetic service guys. Do you people even have 1% loyalty towards the work you do or is Jio becoming a fraud company, taking money from people and not giving service.
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jai (@jppathak) reported@JioCare my internet connection is not working and your toll free assistance has given me SE appointment on 7th May. Is this fair? Your service is detoriating day by day. I am unable to talk with service advisor, why?
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Sachin Devmurari (@sachindev87) reported@JioCare You yourself called and said that technitian will not come it's delayed and there is not estimation when technician will come. If you yourself cancel the visit why are you asking customer to reschedule it????
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Yashraj chaurasia (@Yashrajjmrjup) reported@JioCare @JioCare Still no internet after 6+ days. Repeated “few hours” promises, no resolution. Outage still active. My work is affected. Provide clear ETA & escalate now, or I’ll file a TRAI complaint for refund/compensation. Mob: ******5917
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Ashish Pandey (@ashish_1588) reported@JioCare Can you please ensure engineer turn up on scheduled time and issue is addressed without any further delay or follow up.
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Kaustav banerjee (@Kaustav89660190) reported@JioCare Hearing this response for weeks together,still no improvement...tell me the exact turn around time..when would the service be restored??or i would need to surrender the services
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ManishVishav (@ManishVishav) reportedextremely disappointed with @JioCare @reliancejio I need to cancel my Jio AirFiber. No option in the app, no option on the web, and no human on the phone. Can someone actually help me here? My request shouldn't be this difficult to process. #RelianceJio #JioAirFiber
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balakrishnan (@Krishbalask) reported@JioCare reference number SR00002KQRFQ , Despite reporting the issue earlier, I am being asked to wait for 8 days just for an engineer visit. The visit is still getting delayed, and there has been no resolution so far. This delay is causing significant inconvenience.
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Sazid Ahmad (@SazidAh76079490) reported@JioCare Instead of repeatedly asking for the same details, please escalate this issue and resolve it at the earliest. Many users in our area are facing the same problem, and if this is not resolved soon, we will be forced to port to Airtel or VI. Please take this seriously and provide