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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Delhi, Kolkata, Bānposh, Hyderabad, New Delhi, Chhindwāra, Nagpur, Nashik, Gorakhpur, Varanasi, Pune, Mumbai, Chandigarh, and Lucknow.

CityProblem TypeReport Time
Bengaluru Internet 4 hours ago
Delhi E-mail 6 hours ago
Delhi Internet 7 hours ago
Kolkata Internet 7 hours ago
Bānposh Internet 8 hours ago
Hyderabad Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sj2007in
    SANJAY KUMARR JAIN (@Sj2007in) reported

    @shona_sassy @JioCare True Mobile service is also pathetic

  • Sijin_philip11
    Sijin Philip (@Sijin_philip11) reported

    @JioCare I mistakenly recharged ₹706 on my old inactive Jio Fiber account after switching to AirFiber. Despite multiple attempts, no refund or adjustment is being provided. Registered number: 98927****15 Kindly resolve this ASAP. Very disappointing service. #Jio #CustomerSupport

  • yuvi_1808
    युवराज शर्मा (@yuvi_1808) reported

    @JioCare I have already did that. It is a pending complaint. Kindly look at the DM. Your team do not even responds to DM's

  • naveen_gorla
    Naveen Reddy Gorla (@naveen_gorla) reported

    @JioCare Hi, Nobody contacted me till now regarding this and no refund received. This is how customer treated in Jio?.

  • Mailtokarthick
    Karthick Dharmarajan (@Mailtokarthick) reported

    @JioCare While selling products you all engage human sales representatives and call us through out the day ! But to provide service post getting the customer you prefer automated messages ...time for consumers to rethink ! Dont we need human to respond to our request !

  • ROHANSH87467530
    ROHAN SHAH (@ROHANSH87467530) reported

    @JioCare @JioCare @reliancejio resolution can be provided only if your technician visits. Nothing can be done just by replying to my tweet. At ground level there are many irregularities which needs to be ascertained and resolve so that customers don't face this again. Two days without net

  • TanuShr60794686
    Tanu Shree (@TanuShr60794686) reported

    Very poor service @JioCare my jio fiber (4035836530) Internet has not been working since many days and no engineer visit is being made. It is always cancelled at some pretence and then closed..atleast send some technician to collect your device @airtelindia

  • ArghyadipGhos17
    Arghyadip Ghosh (@ArghyadipGhos17) reported

    @JioCare @JioCare This is the same repeated response again. Please stop generic replies. Is n78 (3500 MHz) currently disabled on this tower? Issue started 21 April and still unresolved despite multiple complaints. Need exact timeline and technical status.

  • Vinodlambora
    Vinodlambora (@Vinodlambora) reported

    @JioCare Your 3k or 4k customer in this area facing the same issue so I request to you please resolve the network issue

  • DareDevils008
    Sk Upadhyay (@DareDevils008) reported

    5g is not working... @JioCare @reliancejio

  • TechyBaaz
    Techzz (@TechyBaaz) reported

    Dear @reliancejio @JioCare In Ramkola town, 5G service has not been working since 10:00 AM today, and only 4G LTE is available. This issue is not limited to my SIM — my friends and family members using Jio in the same area are also facing the same problem. Please check this.

  • ruchika_1997
    Ruchika Kumari (@ruchika_1997) reported

    It’s been 2 days now, and @reliancejio has not been able to resolve the outage issue. Every hour, I am being told that it will be fixed in the next hour. @JioCare #jioOutage

  • BhavinBat7
    Bhavin Thakker (@BhavinBat7) reported

    @JioCare I have 5G unlimited plan active on my no. However not getting 5G speed. When chat with Jio care said you have exhausted your 2.5 gb data plan. Where as plan has 5G unlimited where 5G service is available.

  • yadavkrish11675
    yadav krishan (@yadavkrish11675) reported

    Extremely disappointed with my Jio AirFiber service. I get a decent signal on the ground floor, but the first floor has almost no connectivity. Need a technician to check this urgently. @JioCare @reliancejio #JioAirFiber #InternetIssues @JIOAIRFIBERIN

  • RohitGhosh99108
    Rohit Ghosh (@RohitGhosh99108) reported

    Extremely poor experience with @jio_fiber Raised relocation + booked JioAirFiber (paid). Next day informed installation not possible → raised cancellation. It’s been 3+ weeks: No refund No resolution But quick to collect old device. Unacceptable @reliancejio @JioCare

  • KrishnanVelur
    Krishnan Velur Swaminathan (@KrishnanVelur) reported

    @JioCare ji despite my many communication no solution has been given for Pathatic Jio network connectivity in our area Pollachi 642103, Tamilnadu. We SR. Citizens are facing untold misery due to this. Please arrange to attend.

  • tanmaykataria1
    tanmay kataria (@tanmaykataria1) reported

    I am not getting jio signal at my place since yesterday . Please help me out @JioCare .

  • dr_wamique
    Dr.wamique khan (@dr_wamique) reported

    This is unacceptable. I run a clinic in Aliganj Lucknow, internet works outside the clinic, but inside not even a single WhatsApp message can be sent. Such poor service is affecting my work. Fix this immediately.asap. @reliancejio @JioCare @_MukeshAmbani

  • HarshitaMurarka
    Harshita Murarka (@HarshitaMurarka) reported

    Hello @JioCare your international roaming service is terrible. I paid for a premium data pack for international travel and it’s not working despite paying almost 2k for 10 days. Your customer service sucks. REFUND my money!

  • Er_Chanpatil
    Chandrakant Patil (@Er_Chanpatil) reported

    @JioCare DM Check Very bad experience with Jio

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare This is unacceptable. At the time of installation and purchase, it was never clearly informed that 4K content is excluded from the STB bundle subscription. I specifically chose Jio Air Fiber expecting full 4K support, especially when the device is advertised as 4K capable.

  • x1y1z1xy
    Vshark (@x1y1z1xy) reported

    @JioCare have been facing issue with my Jio simcard since afternoon. Trying to contact customer care since then but clearly no response at all.

  • NafeesA50574782
    Nafees Ahmad (@NafeesA50574782) reported

    @JioCare Ye costumer support hai ya costomer ko sirf time pr time dena hai koi help nhi Krna hai sirf time pr time clearly fruad chal raha hai phle instalation ke naam pr paise lo fir cancel krke paise refund hi na kro 3 logo ko apne area me mai janta ho jinke sath ye fraud howa hai

  • phenomenon75
    ...- .. -- .- .-.. (@phenomenon75) reported

    @JioCare Where is your illusive engineer?? 9.30 hrs no sign. The call centre has no resolution what next folks??

  • 1213141518a
    sampat kumar (@1213141518a) reported

    I connected to store and customer support ? There are many mistakes and missing products on Jiomart . Kindly find the loopholes and maintain the belief and trust that customer have on @reliancejio @consumerforum_ @reliancegroup

  • rajubhai588139
    raju bhai (@rajubhai588139) reported

    @JioCare Still face same issue problem not resolve @reliancejio

  • Biplabmal5
    Biplab Mal (@Biplabmal5) reported

    @JioCare Done , kindly resolve the issue as soon as possible . my previous requests were closed abruptly , without resolving the issue . kindly 1 ticket is open raised on 18th April

  • Cara07352870
    Cara 🇮🇳 (@Cara07352870) reported

    @jiocare What is this pathetic service? I have been waiting for the technician to come and fix my fiber issue, for more than 24 hrs. I called fhe technocian and he says its not his job. Customer service rescheduled appt 3 times now. Yet, nobody has come. Paying 1000/mo for this?

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    @JioCare shame on you for this pathetic service @JioCare @jio

  • i_am_Joyboy20
    Ackerman Levi (@i_am_Joyboy20) reported

    Day 5 of no internet. Diagnostics show "Fiber service impacted" but no fix yet. Ticket: SR0000348CVV. Can I get a status update? @JioCare @reliancejio