Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Kolkata, Mumbai, Chandigarh, Sūrat, Pune, Kanpur, Guwahati, Nagpur, Agra, Jaipur, Bengaluru, Hyderabad, Delhi, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 3 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Chandigarh
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Internet | 10 hours ago |
|
Mumbai
|
Wi-fi | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nihal Tiwari (@iam_nihal7) reported@JioCare I have sent all the details as you requested so pls improve your service on urgent basis otherwise we will shift to other company. We all are very disappointed to your service.
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भारतीय 🇮🇳 (@bhartiyasaran) reported@airtelindia @reliancejio @JioCare what js the use of displaying 5G on network signals when it runs at the speed of 2G. It is really sad and painful. Location is : Khoraram, Deoria, UP
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somnath (@som_awasare) reported@JioCare It has already been 6+ days without services, with no clear timeline, no SR acknowledgement, and no ability to connect with customer care due to the predefined IVR message, hence pls share the process to close the connection and rebate the monthly charges as there was no service
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mohan (@mohan_mayande7g) reported@JioCare @reliancejio Paid for Jio AirFiber connection, and the setup box was clearly mentioned as “free” during installation. Now after disconnecting the service, why is Jio demanding the setup box back or charging for it? Nowhere was it clearly informed.
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Hemant Chaudhary (@HemantC07666759) reported@JioCare @reliancejio @JioCare Still my problem remains same.. Even agent also not answering.. Wrost experience got..
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Satyam (@sam_01_anand) reported@reliancejio @JioCare - please help Support needed. My father is receiving suspicious emails/messages and unexpected transaction-related notifications. Possible phishing/fraud activity suspected. Kindly help us secure the account immediately Please DM for details. Please call
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uday Chakma (@chakam_uday) reported@JioCare Dear #Ambanis, I'm going to file a case in consumer court. Enough is enough. Your never ending one month is hampering my online work. Thrice a week your network goes off. Your team also remains unresponsive. Why sud i recharge when I can't use ur service??
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Vinay Kumar Tiwari (@imvinaytiwari) reported@JioCare Dear Team, I have opted for the service with other service providers due to much delay. Refund my money as soon as possible.
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Abhishek Modi (@modiabhishek17) reportedVery disappointed with JioFiber services. My internet has been down for the last 7 days. No engineer has visited, no proper response on complaints or emails, . We already paid for a 3-month subscription and now left with no solution. Very bad experience.@JioCare @reliancejio
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Ankit Singh Parihar (@AnkitSi31164884) reported@JioCare Hi Team, it is not something I'm asking you to solve in a day. you should feel utter shame that you just passed 34 days by forwarding the issue here and there. you must accept whole Jio is unaccountable when it comes to discharge of duty.
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Oaaje Ali Mondal (@OaajeAliMondal) reported@JioCare This doesn’t solve the issue. Every time I tweet, you ask for DM and details, but even after sharing everything, nothing gets fixed. This feels like a scam just to calm customers instead of actually improving the network.
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Dr. Devchandra Subba (@micro_dev12) reported@reliancejio I applied for Jio Fiber connection for my rented room in Yangang (Pin738134) 5 days ago, but no one has contacted me yet. I even got the agent's number and otp, but no progress so far.Please look into this and help me get the connection installed. #JioFiber #Yangang
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Pranshu Raj Singh (@Pranshurs08) reported@JioCare No SIM, no network, no compensation, no accountability despite weeks of delay. Order: NO00015D9YWJ
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Sourav (@Souravj11a) reported@JioCare My wifi is not working for more than 36 hours but still I have not received any call from jio customer care. The services are very pathetic. @reliancejio @JioCare
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Adult Humour (@Adult_humorr) reported@kaunhaiabhay @JioCare Jio please fix this issue
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pappu Rathi (@PappuRathi12) reported@JioCare @observerParinda Jio 5G network poor connection is not working properly
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Fravis Timmel (@rangarajanambi) reported@JioCare 3 days without internet and still no fix. If I delay bill payment by 3 days, will Jio accept it? Appointments keep getting rescheduled and the contact given says he doesn’t belong to this area. Pathetic service and very disappointing. Request ID: SR00002KYV1G
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PANTHER PIRETS (@sajit9097) reportedfraudsters—every single one of them. They are using the "mismatch" excuse solely to cover up their own incompetence. I am filing a complaint with the Consumer Forum, where your lies will be exposed.2/2 @JioCare
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Vignesh (@vignesh3052) reported@JioCare Refund for Order NO0001CTDHG2 is still not received despite cancellation confirmation and repeated follow-ups. No proper response or resolution till date, only generic updates. Please process the refund of ₹4443.46 immediately.
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Hari Shakthi (@gmharishakthi) reported@JioCare Yet to solve.. Very poor service in our location @JioCare
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sukhminderkalsi (@sukhminderkals1) reported@JioCare Sir, your few hours are not completed yet. It is now 3rd day start without wifi. Please question your brilliant team for not solving the issue. If you cant solve, please refund my payment
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Aasim (@halfdedcomic) reportedTwo days ago @JioCare said the issue was escalated. Since then: silence. No call, no visit, no fix. At this point it feels like customers are just being stalled instead of helped. Resolve SR0000357VZH or at least be honest about the delay.
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Dexter Harrison (@Rebecca49484009) reported@AnkitYadav642 @JioCare @reliancejio How many DMs are we talking? The “move to DM” script is lazy as hell, and if the issue is already public, keep it public. We actually use Replymer to catch these threads before they turn into a circus.
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समर पाटील (@realmeramukaka) reported@JioCare Understand the issue first. The cancellation happened because of poor hardware quality and non availability of proper hardware.
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Ashutosh Dwivedi (@Asumahi91) reported@JioCare @reliancejio Issue resolved within 24hours after escalating at X, power of Social Media. @X
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NoBotsForSupport (@NoBotForSupport) reported@Vaibhav23135909 @JioCare This bot support system really sucks.. just making customers life miserable.. Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.
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Aasim (@halfdedcomic) reported@JioCare This is honestly ridiculous now. Every complaint gets the same robotic response and zero actual action. My internet has been unstable for 5 days and your “relevant team” seems to exist only in messages. If no one is going to act, at least share the Darbhanga local team’s contact number so I can deal with this directly.
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SK (@skrules2222) reported@JioCare @reliancejio what a poor service,, since morning 6am Jio fiber service has been interrupted disturbed in my Area locality, still no complaint has been processed or registered.. What a poor service help from Jio is this
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Jackartoons (@jackartoons) reported@JioCare solve my wifi problem or im shifting to airtel
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Balaji (@balaji_velusamy) reported@reliancejio @JioCare bcoz of they incapability of service during their working hours I have sit without service for whole 3 days if incase it is clear this on Monday night. Payments should be paid on time but service? #Pathetic (2/2)