Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, New Delhi, Chhindwāra, Dehra Dūn, Cuttack, Satna, Thiruvananthapuram, Mumbai, Ahmedabad, Kolkata, Jaunpur, Thāne, Pune, Udaipur, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Dehra Dūn
|
Internet | 2 hours ago |
|
Cuttack
|
Internet | 3 hours ago |
|
Satna
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bear market📉 (@deba_techie) reported@gauravphadtare @jain_harshit @reliancejio But Jio has low network in maximum places
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mohit rao (@mohitrao49) reported@JioCare wow u saying u dnt wana let me down your all services allready down under the soil
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Altab Hussain (@trending_now2) reportedNeed help from @JioCare for JioFiber installation at my location. Your team says installation isn’t possible because the tower isn’t visible from my rooftop. But many Jio WiFi are already installed within 1 km my area. Kindly look into this issue and get the connection installed.
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare Dear Customer, We are happy to inform you that your JioAirFiber Service Request no. SR0000363GLL has been addressed. We have identified and resolved the technical concern at our end, hence the scheduled engineer visit is not required. Kindly re-start your router Tried
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare One week regular Giving complaint no reply fake and false reports of resolved
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Arun Singh (@ArunSin29984133) reported@JioCare @reliancejio I would like to express my concern towards the fraud done by your jio fibre team. I was using jio fibre since long time having jio fibre no 2231553884 now due to relocation I had paid 1200/- now your service engineer is saying that in we could not install
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Get2Know India (@Get2knowIndia) reported@JioCare @reliancejio Stop giving me scripted replies on chat. 🤖🚫 I have a clear billing error: Paid for a 13-month annual plan in May '25, but being billed again in Month 11. Your support bots are ignoring the math. I need a human to review my formal complaint. Check your DMs
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Om Prakash Shukla (@shuklaom84gmail) reported@JioCare @reliancejio internet is not working properly..it's fluctuating very frequently.. plz do something on priority basis ..
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Sigma❤️π (@dreamer_prshnt) reported@JioCare I'm getting 4-5 OTPs per minute after this and have received more than 50 OTPs in past 1 hour. This is insanely incompetent and undignified behaviour from your customer care executive. Kindly ensure strictest possible action. Ready with my cyber complaint too
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Aagaz. (@Kohlisdriv3v) reportedWorst network @JioCare .
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Sujit Shinde (@sshinde96) reported@JioCare Pathetic service. First your representative wastes my entire day with false commitments, disappears without responding, and then your team cancels the lead without my consent. If this is the experience before installation, I can imagine what happens after.
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झा साहब (@jhaa_saahab) reported@JioCare Same issues faced today
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किरण तासकर K T (@KT44442) reported@JioCare @shubhamydv_0999 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!#JioFraud
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Jay (@Jayeshwagh_7) reportedPathetic service by jio @JioCare till now. Purchased jio air fiber on 12th may still no one has come for installation. I have been following up with representative who sold me plan. According to him his manager is deliberately delaying approvals.
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Akash Jaiswal (@Aakash4768) reported@JioCare Its been more than15 days airfibre not working. Despite multiple complaints and technicians visit there is no improvement.@JioCare
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Shobhit Anand (@shobhit087) reported@JioCare service request number is NO0001DJYCGY.
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ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reported@JioCare Hey @JioCare, is it actually possible to get a #JioFiber relocation done, or does your customer support just exist to ignore people? Tried every possible mode to connect with you guys and got absolutely nowhere. Unacceptable. 😡
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mohit jain (@mohit9818) reported@JioCare no network from 12pm today till time worst service from last 2 days area pin code 110093/110094
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Todmodke (@todmodke) reported@MKS911982 @JioCare @reliance Never buy a jio product, they are fraud . They will keep insisting you to go with air fibre but tum wired wale ko hi chunna.
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Lalita Sharma (@Latasharma97) reported@JioCare I have mailed your Jio Apellete authority. This was the 2nd last option. If this doesn't work, I will escalate this matter to the National Forum Court.
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Bhupendra k mehta (@bhupendrakmehta) reported@JioCare What do you do today, SIM is not active, my time is wasted, please update positively, where is the problem, you can tell,
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🕉 MAHEN PARMAR (@mahen_mz) reported@JioCare @reliancejio @TRAI Pls arrange refund and take a cancellation request 3rd class service. False update of services Just take back and get lost
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Romil Jain (@9f102aa4efe649d) reported@JioCare Still my issue is not resolved....... world class service provide by Jio
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Abhi's🤗 (@Abhi_9131) reportedHighly disappointed with @JioCare Applied for Jio AirFiber back on May 8th, and the service delay is unacceptable. Regret raising the request. Need an immediate update on my installation! @reliancejio
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Anupam Dixit (@AnupamDixit3) reported@JioCare @SupportHandle Repeated follow-ups but no real update—only template responses. Very poor experience vs Airtel. Need a clear status & resolution timeline now.
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NITEESH NIRMAL ❤ (@NiteeshHandsum) reported@JioCare Bro , your private message is not working fix it first
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JioMart Support (@JioMart_Support) reported@ManjuriRoy @reliancejio with the product. We strive for continuous improvement to provide better customer service. Regards, Team JioMart (2/2)
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Harjee (@harjeedua) reported@JioCare @reliancejio @JioCare Service Request no. SR000034K2HP please refund my money back iam waiting from last 3 months everytime your company and your employees make new new excuses
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Vivek Singh (@VivekSi18904738) reportedHey @JioCare @reliancejio I canceled my Jio Fiber installation, but I am still waiting for my refund, it's almost 1 month passed.The KYC was completed, but since the installation didn't happen, I need my money processed ASAP. Please look into this. #JioFiber #customer
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Arun Singh (@ArunSin29984133) reported@JioCare @reliancejio A fraud is done by your fibre team. I have paid 1200/- to relocate my jio fibre connection. Now after 3 days service engineer is saying that we don’t provide the jio fibre and air fibre connection at my new place. So how to get my amount back in my account?