Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Nashik, Lucknow, New Delhi, Mumbai, Guwahati, Bhopal, Bengaluru, Chhindwāra, Chandigarh, Hyderabad, Pune, Kanpur, Dimāpur, and Vellore.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 8 hours ago |
|
Nashik
|
Internet | 8 hours ago |
|
Lucknow
|
Internet | 9 hours ago |
|
New Delhi
|
Phone | 9 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Guwahati
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Justice (@Justicex1tf) reportedVery poor experience with JioFiber. My connection is not working, and there is no proper way to connect with a customer support executive and speak to someone about the issue. Customers should have access to real support when the service fails. @JioCare
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Nagesh Singh Chauhan (@nschauhan00) reported@JioCare Its not working and you have closed the ticket.
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Ritam Senapati (@RitamS04) reported@airtelindia @airtelindia keep doing this and you will lose all the customers first you discontinued the value for money packs now this type of service? I think the people around my area is already planning to post to @reliancejio. And i want to port too but i don't have good network of jio.
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Narayan Dadhich (@NarayanDIndian) reported@Ajaykumaarji @JioCare I am facing the same issue.... JioCare doesn't care about its customers . Better to port out and switch to BSNL or Vi
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TRISHUL (@JordaarTamacha) reported@JioCare I have messeged you. Please resolve the issue asap
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Pavan Sharma (@pavanturaga18) reportedThe engineer also tried to complete the required pole-photo verification using another phone instead of properly following the installation process, which apparently wasn’t accepted by the Jio system. Since then, no resolution. @reliancejio @jioca Please look into this urgently
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Yet Another Cockroach (@Rajiv_Realid) reported@Ajaykumaarji @JioCare I am on same train. Next month, i go to Airtel. Paying 349 for 5G and getting 4G capping is criminal. Chat support seems to keep saying "We are expanding" each time. This time they gave me a 120 days timeline to fix this issue after my second complaint since they closed first.
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।। Abhinay ।। (@KyaHaiBey) reportedFor a long time I thought that IRCTC was a very bad app. But then i came across @reliancejio My Jio app. It makes you exercise every single patience nerve in your body.
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Kundan Singh (@blu476) reported@JioCare Facing serious network issue like call dropping, no 5G service and most of the time no 4G service. I need to look for network to send a text message also. Sent many requests since 09 Jul 26 through email, mujko app etc but nothing happend till now. Plz do something.
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mani kumar (@mani52054) reported@TRAI @JioCare @airtelindia I never requested MNP/port-out, generated UPC or submitted any KYC/documents. Jio says I requested port-out, while Airtel says my number is currently active with Jio. Please investigate unauthorised porting issue and guide me on the appropriate action.
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Kunal Shah (@shah_kunal13) reported@JioCare @JioCare Physical examination of your connection has nothing to check. Engineer will say as always all setup working well nothing to do. But this problem is in your DNS server side issue not in physical wire connection.
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Jones Dominic (@JonesDominic3) reported@Ajaykumaarji @JioCare I am a VI user Only in Twitter other app is good..feed is not loading, very very low speed in Twitter alone. Anybody facing this type of issue in VI
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Vikesh Tiwari (@vikeshtw) reported@reliancejio My regular bill is ₹529, but this month I have been charged ₹1,328 due to an Amazon Prime subscription that I never opted for. I have been contacting customer care for the last 3 days, but no resolution has been provided. #jio #jiopostpaid
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Chinmay (@allu006) reported@JioCare Please refund my money back. I already ordered new broadband connection from Airtel. Which is far better than jio. I don't need any further assistance from you. Non of your service partner pickup my calls, not replying my messages . What is this type of company.
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Vikas Sahu (@vikas_sahu9) reported@JioCare Rather than resolving the issue, you're guiding the customer how to get disconnected. Is this what @JioCare is paying for? I clearly asked whether you can able to resolve the issue or not. If not, than only I'll go for disconnection. I think you should read that again.
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Chandan Kaiche (@ChandanPatil077) reported@reliancejio @JioCare Despite calling the company's customer care repeatedly, they can't even get a simple technician to fix it.If you or anyone is buying Jio WiFi or using their services, you should definitely be wary of such low-quality companies and people.
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Ashwin Kumar R (@AshwinAchu1995) reportedDei @JioCare SR00003DWWPP was raised on 12 Aug, and somehow a simple internet issue has evolved into a full-scale engineering expedition. 🫡 A technician visit finally appears scheduled for 14 Aug, 12–1 PM. MF still didn't show up, WTF is this #JioFiber #JioCare #CustomerService
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Swarnjeet Singh (@SwarnjeetS) reportedPoor services by @reliancejio have been chasing out their team to get our wi-fi issue resolved for the last 3 days, but nothing has moved at all.
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shanta bhusan Mishra (@BhusanShanta) reported@JioCare @RelianceJioCare At- katapali Post- Kushmel Dist balangir tower location - jamutia When current is cut,suuden network issues are seen,not even taking 1minute....and this issue is happening for 2 years..solve the issue immediately.
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BHUPENDRA T0Gas 8958 (@BHUPENDRA_8958) reported@Miss_Niyati @JioCare ye bhi lutere hi hai network quality very bed
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Sandeep Dagar (@Dehatiudaan) reportedMy JioFiber service has been down since 12/8/26 I raised a complaint, but the engineer visit is being repeatedly rescheduled I am facing extreme inconvenience due to this constant delay Requesting an immediate resolution Mob: 7015572730 Mandkola, Palwal, HR @JioCare @reliancejio
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Ankit Simlote अंकित सिमलोटे(Deaf Rights बधिरअधिकार (@ankitsimlote) reportedMy JioAirFiber connection (ID 778570979341) has been a bad experience with lots of buffering. I want JioFiber instead because it gives unlimited data and smooth speed but the FAT Box is 400 feet away from my house. Don’t buy Jio AirFiber it has no unlimited data. @JioCare @TRAI
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Ruchika Ahuja (@InsightsGenX) reported@jiocare no internet. Pls provide the network. Don't take free money, provide the service. #jio you have blocked ivr code 9 to speak to customer care executive. Why? So that you can carry on harassment with poor data network?
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Piyush.Lotus (@LotusPiyush) reportedService Request no SR00003E0ZZ5, my internet is not working since 3 days. The complaint isn't resolved but I have received message of its closure. Kindly get it corrected urgently @JioCare
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ComplaintBox (@ComplaintBoxBom) reported@reliancejio @JioCare really? Internet was barely back for an hour and it’s gone again? What the actual **** are you people doing that there are these many outages?
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Anupam (@anupam5566) reported@JioCare My Wi-Fi service is currently not working, and when I contact your customer care, I am not getting any proper or satisfactory response. My plan validity is reduced every day, and I am charged on a daily basis. However, if my device is not working
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Kunal Shah (@shah_kunal13) reported@JioCare My neighbours also use this JioFiber they also facing the same issue it means problem is with your DNS Resolver server side. Not in your physical wired infrastructure or router. Please escalate this issue with team dns resolver server.
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Anupam (@anupam5566) reported@JioCare @JioCare due to an issue with your server/service, you are not extending the validity for the downtime. In that case, why is my issue not being resolved? I am paying for a service that I am currently unable to use.
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Ajit (@ajit1989) reportedIssue still exit in my area.. Jio @reliancejio @JioCare @_MukeshAmbani
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Srinath α β γ δ (@srinath_m_s) reported@JioCare requested for relocation. Nobody answered till now. Your customer care is such worst no direct access to executive. Now you will comeback to me asking to make payment. You will call 100 times a day. Should I stop shifting my home because of you?