Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 09/08/2025 21:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Hyderabad, Sūrat, Imphal, Bengaluru, Kanpur, Shimla, Pune, Chennai, Dehra Dūn, Mumbai, Bhopal, Vadodara, Pānīpat and Coimbatore.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaHyderabad Internet
IndiaSūrat Total Blackout
IndiaImphal Internet
IndiaBengaluru Wi-fi
IndiaKanpur Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • itishukla iti shukla (@itishukla) reported

    Recharged my number recently but unable to make calls and no customer service number is at avail. Pathetic services. @JioCare @reliancejio #Jio

  • DevMrRobot1 Devendra (@DevMrRobot1) reported

    @JioCare @reliancejio no network in our area for 1-2 hour everyday

  • sacred_guy_hu pavan (@sacred_guy_hu) reported

    Dear @JioCare it's been 3 days we have disconnected our Airtel DTH service in hope that we will get jio fiber on the same day, but it didn't. My parents are fighting, as they don't have any work then watching tv, please help ASAP, get me that jio fiber please

  • nandhaVishvaraj Vishvaraj Nandha DEX (@nandhaVishvaraj) reported

    @JioCare why I had an issue on my phone plz gave stable internet cause my internet tower is randomly stoping 😑 and starting

  • ahmedtaukeer Taukeer Ahmed Siddique Quadri (@ahmedtaukeer) reported

    @fiber_jio @JioCare I needed a your representative number because my jio fiber is not working properly my jio fiber no is 6127965643

  • Pankaj_Sharma_C पंकज चन्द्र शर्मा (@Pankaj_Sharma_C) reported

    Hello @JioCare @reliancejio I have disconnected my jio fiber but didn't get full refund amount please help

  • bytesbybhavin Bhavin Shah (@bytesbybhavin) reported

    @JioCare Please stop asking me to be patient and address my issue at the earliest. Deliver the services that you are charging for.

  • trivendrajoshi TeeJay (@trivendrajoshi) reported

    These folks changes their attitude towards customer by 180. At the time of acquisition to servicing. What do they do at jio care exactly ?? #jiocare #JioFiber waste of time.

  • ImBebo5 I'm Bebo (@ImBebo5) reported from Kandādih, State of Jharkhand

    @reliancejio Poorest brand no network .

  • amber_ashwini Ashwini Amber (@amber_ashwini) reported

    @reliancejio @JioCare @TwitterMedia worst service from Jio fiber after deducting amount twice asking me 1k extra for installation. I need my money back I don't want service from you

  • MeriMar74319213 Meri Marzi (@MeriMar74319213) reported from Pune, State of Mahārāshtra

    @reliancejio whether there is range issue today?? ..my net is too slow ..rechrged just b4 half hour

  • anurag_XagZy Anurag (@anurag_XagZy) reported

    @JioCare @_MukeshAmbani Its been more than a month. How long would it take to resolve 1 concern of 1 customer?

  • sidhant_kumar28 Sidhant Kumar (@sidhant_kumar28) reported

    Dear, @JioCare what happening nowadays in your network I am facing the voice and net issue both. regarding this I have called many time in jio care but no responde from your end. U r charging the amount and you are not able to provide proper networks @reliancejio Look into this.

  • VJ_1985 विजय जैन (@VJ_1985) reported

    @JioCare @Dot_India Mobile data network of Jio isnt working since morning in most parts of Hyderabad, Telangana. There is zero data connectivity on jio network. Not able to browse or stream anything or even use whatsapp. Please resolve

  • utshabmukherjee Utshab Mukherjee (@utshabmukherjee) reported

    @JioCare Such is the state of affairs Prashant that no one acknowledged the issue even after 36 hrs of downtime. It's pathetic 😠. It's because the ground level support is non existent. Please refer to the ticketno in previous tweet.

  • ashokwbcc ashokwbcc (@ashokwbcc) reported

    @reliancejio Looks like another scam. After few months jio fiber inter speed will be like vodafone 2g. If you contact customer care they will be there are more no of users using internet same time. We are working on improving it but we can't assure particular time. 1st improve jio 4g service

  • Asraarind Asraar (@Asraarind) reported

    @ACTFibernet has the worst customer support! It’s been three days since my internet is down and the customer care acts cocky! I can’t wait for @reliancejio Fibernet! I’ll be the first one to switch! Any other services worth it right now?

  • anurag_XagZy Anurag (@anurag_XagZy) reported

    @JioCare @_MukeshAmbani And yet the ETA provided crossed for the 3rd time for the 4th SR and haven't got any response. I really appreciate your ignorance on the Customer's concerns.

  • aka_beingroyal Amit Verma (@aka_beingroyal) reported

    @Airtel_Presence pls. Help me to port my no. From @JioCare to @Airtel_Presence I m not been able to send PORT message from #Jio

  • shahidjaved2060 shahid javed (@shahidjaved2060) reported

    Its me who is being mentally harassed by calling everytime.third class service Order Number NO0000HL2JX8 @fiber_jio @reliancejio @JioCare

  • SudivyaS Sudivya Sharma (@SudivyaS) reported

    @JioCare the internet is very slow unable to work. Please fix it. Bihar sharif, nalanda, Bihar.

  • Kamlesh41505763 Kamlesh (@Kamlesh41505763) reported

    @JioCare sir we are having severe slow data speed problem here. Plz get it done ASAP. Will be grateful to you.

  • busasatishyadav Busa Satishyadav (@busasatishyadav) reported from Kottagūdem, Telangana

    @reliancejio @airtelindia @ACTFibernet Requesting service providers to start the broadband connection in my district kothagudem,Telangana,507101.I believe atleast 1000 connections immediately being shifted since service from others is pathetic

  • DivyaRajendra19 Divya Rajendran (@DivyaRajendra19) reported

    @JioCare Do I get red light if I don't recharge? I was complaining for past 4 days and now u say it's about recharge , u only need money first get the greenlight back then I will recharge , because almost I lost 4 days of my subscription just because ur ridiculous service

  • ParagPriyank Parag Priyank (@ParagPriyank) reported

    out of groceries @JioMart and your customer service did not even bother to share an empathy. That's what similar to the SOP of @reliancejio as they also don't listen to their customer.

  • SudivyaS Sudivya Sharma (@SudivyaS) reported

    @JioCare Problem is with the connection, I have given you the pin code. I hope you will fix it soon

  • im_Priyavrat Priyevrat chaturvedi (@im_Priyavrat) reported

    @JioCare @reliancejio Dear CEO this is my last tweet regarding my issue. My number has been suspended without my mistake. When I complaint even on tweeter no action was taken. I will leave jio and opt in other provider. But this was really unexpected treatment with any user.

  • ankitsharma0774 Ankit Sharma (@ankitsharma0774) reported

    @JioCare @reliancejio @TRAI kindly please fix the issue with your service still my plan have 4 days validity and i know when to recharge kindly ask your AI to stop remind

  • Mathur4169 Abhishek Mathur (@Mathur4169) reported

    @JioCare @susarlacauvery Hey, time to port number to Jio. Can you provide home service for same

  • ramesh_5050 Ramesh chandra sriva (@ramesh_5050) reported

    @reliancejio Dear @reliancejio , please take care of your jio shops, very rude staff, bad behaving, and not listening to customer, providing fals info.