Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jamshedpur, Lucknow, Bengaluru, Jaipur, Mumbai, Ahmedabad, Chennai, Agartala, Chandigarh, Solāpur, Jodhpur, Bhubaneshwar, Hyderabad, Ambāla and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Jamshedpur |
Total Blackout | |
| Lucknow |
Internet | |
| Bengaluru |
Internet | |
| Jaipur |
Wi-fi | |
| Mumbai |
Total Blackout | |
| Ahmedabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Chandu K
(@chanduk0010) reported
@reliancejio @JioCare received a clal from this number +91 40-35072609 to cancel my port request. Disconnected while talking itself.. are you training ur employees or just recruiting on daily wage basis? Shame on you. 1 point or 2 point signal in the middle of city. 506011 pin
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Harsha.N
(@PioneerHarsha) reported
from
Ajanapuram, State of Tamil Nādu
@JioCare @JioCare it's almost since March staring I am following up with my refund and have never seen such a worst stupid service of not providing refunds even after competing 80+ days & always sending we are looking & no idiots in jio has time to see this issue & provide refund
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QueenVictoria
(@Nishi_Reddy_) reported
@JioCare Hi Team Jio TV account suspended i guess ,can you check..i have been receiving repeated reminders that my account will be suspended if INR 2056 ISN'T PAID TODAY. Can you check and resolve this issue immediately
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T K Talukdar
(@anurag80in1) reported
@JioCare I have already sent all necessary information. You have my phone number. If you want, you can call me. But tell TAT to solve the issue.
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Sanjeev Khurana
(@sanjeevkh29) reported
@JioCare A company with so many resources should also reach out to the customers and provide proper service support which builds confidence for the service provider. A happy customer can get 10 more & vice-versa.
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Pradeep Chauhan
(@FREEDOMpradeep) reported
@reliancejio @JioCare @JioFibre you guys keep asking me the alternate number same has been provide you from yesterday evening still I didn't get any link or update, pathetic service. Very very poor response. Very poor service
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Rahul bk
(@rahulgo90605891) reported
Manoj bk wife dosen't like her husband to go to his stupid relatives petrol bunk and that medical store also so there should be fight between suhas and his wife devika for the shanthi of manoj bk soul @reliancejio 😜
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Ayush
(@ayush111217) reported
@JioCare @reliancejio my jio fiber internet is not working since 18th MAY morning. 48 hours has been passed but till yet my issue is not resolved. What a service from #Jio I have raised 2 complaints also. 😡😡😡😡
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karan bathla
(@kb339) reported
@JioCare Kindly provide help in reissue of Sim as Local Jio Store is not helping me out and denying any Help despite of my Willingness to Complete All the necessary Documentations and Procedures.
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Gautam kumar
(@Gautamk15106682) reported
@AshwiniVaishnaw @reliancejio worst company
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I am groot
(@Sky_OnTheFloor) reported
@JioCare change ur handle nam u really don't care 4 ur customers Your internet is poor everything is just waste of money. I can't even do my office work. After raising so many complains I m fed up now. REQUEST EVERYONE PLEASE DON'T BUY @reliancejio @Airtel_Presence can u help
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Alok Yadav
(@India_asks) reported
@JioCare Jio failed to provide connection even after a delay of more than 15 days. I failed to understand why connection charges taken if connection was not possible. No feedback to my complaint recieved.
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Amit Giri
(@AmitGiri24) reported
@JioCare @reliancejio unfortunately that doesn't help. Basically your SRs are useless and your service is worst. You don't care of your customers. Airtel provides better service than you. Please arrange a callback for cancellation of JioFiber connection.
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Manas Joshi
(@manasj_25) reported
@reliancejio I have recharged for 3months plan and the internet is not working since yesterday....pls help
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Sourav Singh
(@Souravtwets) reported
@reliancejio @JioCare need an urgent help regarding new sim request please let me know whom to connect?
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Saurabh Singh
(@isaurabhbgs) reported
Happy to have 2nd @Jio connection at my workspace…the jio service engineer @ajit kumar and @JioCare service help me so much
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prashant
(@prasu2006) reported
@reliancejio what is happening in mulund D c marg ? Worst internet service ever faced in my life and that too after having #jiofiber @RelianceJioCare . 2 days without internet. Everything is affected,no communication also, jio services ain't up yet. Poor customer service.
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prashant kshatriya
(@erprashantk) reported
@JioCare hi, yesterday received msg that Ported no. Will active in the morning 6 am, but still there is no sign of signal .
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Suraj Bhinde
(@38e1df9eba1a43e) reported
3 times call to jio customer care @JioCare @reliancejio no help at all. #jiofiber #jio worst service by @reliancejio
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rahul
(@shrishailkatti7) reported
@JioCare i am getting everyday sms like i have optioned for new sim. But i never did that. Can you please take action against who has initiated that new sim request @TRAI jio is raising a new sim request without any customer consent .Can you please take action on @reliancejio
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Bairaagi 🧔🏻
(@bairaagiii) reported
@JioCare Pls stop speaking trash and ask someone to call me which was not done since my first tweet. Aside, if someone is working in silos then I should have updated information which no one told on call or sms or MyJio App. I will switch back to my old as they dont have support issues
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Rajesh Nepal Sharma
(@Khushikapappa) reported
@reliancejio It took 12 mins to download 7 mb file. What a Bakwas network you are giving in Virar East Phoolpada road. I am complaining for last 3 days but you guys are not doing anything. You are taking customer for granted, don't forget customers always have choice
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hitesh_shah
(@hiteshs60018101) reported
@reliancejio No network since evening 😢 😞 😕
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Gautam kumar
(@Gautamk15106682) reported
@JioCare i have postpaid number last two months i am trying to prepaid.what type of service you are giving to customers.i am requesting you please don't take postpaid because they will not convert you in prepaid
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Sourabh Sinha
(@SinghKhan01) reported
@JioCare I Recharge My Jio Number But Recharge Was Failed And My Money Got Dedect I Am Here To Seek For Help But I Am Very Disappointed To See This Jio Care Didn't Reply Properly And Didn't Solve My Problem 🙏 Please Refund My Money 💸
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VD.Satish
(@vdsatish) reported
@reliancejio @JioCare device pickup not happened even after continuous followups with support/local guys from two weeks. More than weak coverage, Irresponsible behavior of your team towards customer is the reason I stopped using jio fiber. Acc 299376702492
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Munna
(@imran_khan404) reported
Hello @JioCare @reliancejio your Internet speed is so pathetic that I can't even search a single thing on Google. Talked many times to your customer support but nothing is happening. Thanks for the services you provide to me, now its time to port my all 4 jio Sims in @airtelindia
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Divya
(@DivyaThaker) reported
@MumbaiPolice You guys are my last resort. The @JioCare service guys came to my place last month and upgraded us to a 5G box. They said someone will come to collect the old device and give refund. It's been a month and no one has tried to contact.
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Suraj Bhinde
(@38e1df9eba1a43e) reported
Worst internet service ever faced in my life and that too after having #jiofiber @reliancejio . 2 days without internet. Everything is affected due to this, no access to office as it's WFH, mobile data already finished also an used internet top-up but jio services ain't up yet.
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Yash Agarwal | Samsung Makers
(@yash_developer) reported
I think it's time to port to #Airtel , because @reliancejio is unable to set any caller tune from @JioSaavn nor they'll be able to solve my issue so its better to port from #Jio to #Airtel It was a very bad experience from Jio Services, I didn't expect this.