Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 22: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Durgapur, Jodhpur, Chhindwāra, Allahābād, New Delhi, Dimāpur, Shillong, Hyderabad, Pune, Imphal, Patna, Jaipur, Kolkata, Mumbai, and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Durgapur
|
Internet | 59 minutes ago |
|
Jodhpur
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Allahābād
|
TV | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Dimāpur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aftab Alam (@aftab73093) reportedHey @JioCare, this is extremely frustrating! 😡 I have complained 4 times already, and every single time I get a reply saying the issue is resolved. But in reality, neither has the network speed improved nor has the call buffering/dropping issue ended. Please fix this permanently
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Vajja K Chaitanya (@vk_chaitanya) reported@JioCare By when will this issue be resolved?
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K SOLANKI (@Kirti_22222) reported@JioCare @reliancejio please cancel Amazon Prime membership on my account
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Faheem (@AnwarSh72272901) reported@JioCare I am really frustrated with this ongoing network issue. I have been facing this problem continuously, and it is causing a lot of inconvenience.If this issue is not resolved within the next 3 days, I will port my Jio SIM to Airtel. I expect a permanent solution as soon as possible
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यदुनाथ जवळकर पाटील 😎 (@Gansam88) reported@JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003BVT6P for has been successfully processed. For any further support, please call us on 1800 896 9999. What is status my complaint no any one address since last 15 days very painful services
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Mohan D (@Mohangowda946) reported@reliancejio @JioCare Facing a continuous internet outage in JP Nagar 6th Phase. The resolution ETA keeps getting postponed. This is severely affecting my work productivity. Please resolve this urgently and share the process to switch my connection from Fiber to AirFiber.
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Shruti Agrawal (@agra58843) reported@JioCare Repeatedly asking customers to move the conversation to DM without a visible resolution isn’t helpful. Please address this issue publicly instead of asking me to continue in DM. (2/2)
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Namtei Hau (@NamteiHau) reportedWhat happened to @reliancejio @JioCare network at Willong area - 795007 under Senapati District of Manipur? There's been outage for the last 5 hours. Please restore it at the earliest.
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Neeraj Singla (@Singla16Neeraj) reported@JioCare @reliancejio Internet down since evening. Fiber customer paying 1899 + GSt each month. How I am supposed to work from home. This need immediate fix. Please resolve it immediately
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Iamasocializer (@bhaumikd) reported@JioCare @jio_fiber worst service, no accountability, no appropriate response. Just false promises.
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Ashar Jahan (@asharjahan9) reportedHi @JioCare, I recharged my Jio number with ₹707 after seeing a WhatsApp offer promising 1 month extra validity + ₹150 cashback. However, I have not received either the extra validity or the cashback. Please check my recharge and resolve this issue as #JioAirFiber #jiofraud
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Mahesh Gowande (@mahesht72) reported@reliancejio @JioCare 2231768591 postpaid JioAirFiber 2231768591 Not working since 8 to 10 days, nobody responds nobody cares. Bad experience @airtelindia your service is excellent .
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IFTIKHAR (@The_IFfu66) reported@reliancejio (2)We sincerely request the network company to restore and improve the service as soon as possible.During this rainy and flood-like season,the lack of reliable network makes it extremely difficult for people to stay in touch with one another,causing great.
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KHOONI RAAT FACT (@puneetsharma_ji) reported@JioCare It's been over 2 months since I paid ₹1,200 for my JioFiber relocation. Despite multiple complaints and follow-ups, there's still no solution—no connection and no refund. How long do customers have to wait? Please resolve this immediately. #JioFiber #Refund
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siddharth joshi (@siddharth9100) reported@JioCare Despite repeated complaints and repeated assurances from your customer care, there is still no improvement. Location: Shirgaon, Badlapur (Flipkart Minutes). No usable 5G network and extremely poor speeds. Either fix the issue immediately or refund my money. #Jio #5G
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Ashish Trivedi Vlogs (@VlogsTrivedi) reported@reliancejio For the past few days, I have been receiving unknown OTPs and calls on my number. I have been unable to get in touch with customer care. Kindly resolve this issue as soon as possible; otherwise, I will have to port my SIM to another network. Thank you. #jio
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IFTIKHAR (@The_IFfu66) reported@reliancejio (1)People in Rajouri district of Jammu & Kashmir are facing serious problems due to the poor Jio network. Despite Reliance Jio being one of India's leading telecom networks, users are experiencing significant connectivity issues.
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tanguturu subbarao (@tanguturusubba6) reported@JioCare I stopped autopay option in UPI app and not set in jio app. Is it enough? What about returning the Rs 79 sir. Rectify 198 jiocare fault I.e not connecting to respective person who handle different issues when number is typed. It's really horrible.
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Srion Panigrahi (@SrionPanigrahi) reported@reliancejio indeed has one of the worst services in cities like Dehradun and Ahmedabad @JioCare
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Viraj Thorat (@Viraj_s_thorat) reported@JioCare @JioCare @RelianceJio I received ZERO missed calls or SMS alerts on BOTH my primary and alternate numbers. The full 30-day chronology of Mahadev Bansode's (8766417079) negligence is in your DM. Call me back with only one solution: Assign a completely NEW representative today.
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Shubham jain (@Shubham23993) reported@JioCare There is no proper 5g connection available facing problem connecting 5g indore house & busines work places। Business adress, near jain mandir circle shop no.5 Dalot teh. - dalot DIST - pratapgarh rajsthan 8890806002 Home adress, raipur DIST - pratapgarh rajsthan
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Jai (@JaikumarMBA) reported@reliancejio worst customer care they took my 899/- recharge for 2 mobile numbers and not giving back multiple mails and chasers with customer care at last mnp to other network who value their customers
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seema (@seemadwivedi5) reported@JioCare I complained publicly earlier and received ONE callapparently that was the “resolution”. Nothing happened afterwards. If Jio cannot provide the connection, why is my money still being held?
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Nur Nabiul Islam Mondal (@NabiulNur) reported@JioCare Facing persistent network issues in Baghdokra (Dhubri, Assam) & Phersabari (Cooch Behar, WB) border area. Calls frequently fail/drop and mobile data is extremely slow or unavailable. Kindly investigate and restore services ASAP. @reliancejio #JioNetwork @_MukeshAmbani
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Lalith (@lalitgrateful) reported@bhanukumar25 @JioCare 5g signal was activated whole day but they just sent me a notification of exhausting my 1.5gb 4g plan They said 5g was unlimited but 5g Speed is ****** up now ig i scammed
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Himanshu Vartak (@himanshuyv) reportedNo network for mobile & fibre since morning at 401402. It's raining continuously& during situations like these, a reliable mobile network is essential for communication & emergencies. @JioCare restore services earliest. network outage during heavy rainfall is a serious concern.
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Vicky Jain (@vickyjain91) reported@JioCare Why should I pay for your teams internal TAT is my question ... Is this TRAI policy to charge customer for your internal processing window? @TRAI
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Mohd Gufran Barkati (@GUFRAN38429774) reported@JioCare I have been a loyal Jio customer for years and used Jio Postpaid for nearly three years. Despite raising multiple complaints about poor network coverage, I have received no satisfactory resolution. Is this the service we are paying for?
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Aakash Sharma (@zskysharma) reported@TRAI TRAI, we do not get proper @airtelindia and @reliancejio network in Delhi and their goon network engineer say - jo krna hai karlo, we are not afraid of you. We do charges every month, but they do not provide proper network in narrow streets in Delhi
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Viraj Thorat (@Viraj_s_thorat) reported@JioCare @JioCare @RelianceJio I received ZERO missed calls or SMS alerts on BOTH my primary and alternate numbers. The full 30-day chronology of Mahadev Bansode's (8766417079) negligence is in your DM. Call me back with only one solution: Assign a completely NEW representative today.