Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jodhpur, Shillong, Bhubaneshwar, Bengaluru, Varanasi, Mumbai, Chhindwāra, Chās, Pune, Guwahati, Bhopal, Delhi, Hyderabad, Mysore, and Mandi.
| City | Problem Type | Report Time |
|---|---|---|
 Jodhpur
|
Phone | 3 hours ago |
|
Shillong
|
Internet | 3 hours ago |
|
Bhubaneshwar
|
Wi-fi | 4 hours ago |
|
Bengaluru
|
Internet | 4 hours ago |
|
Varanasi
|
Internet | 5 hours ago |
|
Bhubaneshwar
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwika Toraskar (@torskrashwika07) reported@JioCare But why harass people that you will deactivate the sim? And 3 calls a day? I don’t face such issues with Airtel
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nick (@Nick_N_Shah) reported@JioCare Vidhi, 1st of all pls stick to the meaning of your nickname. So pls stop using few days, never ending. As I have said till Friday afternoon show me miracle no more extra days. I don't want take my hands out of the gloves pls respect it. A humble request, don't push
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Pradeep Singh (@Spradeep21189) reported@JioCare Please wait tomorrow, Now I don't want to waste much more time. And tomorrow new connection of airtel airfibre installed replacing your worst Jio Airfibre
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Qurbat (@NandiVishal) reported@JioCare Their is no resolution still no engineer visit
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Sushil Baghel (@sushilbaghel09) reportedKindly look into such consumer service issues and ensure accountability. @trai @reliancejio @reliancejioCare
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Anindita Mahanta (@MahantaAnindita) reported@JioCare @reliancejio Is this some kind of last-resort tactic to harass a customer simply because they have decided to port their number? Hello @DoT_India, kindly look into this matter and take note of what appears to be an unnecessary and unwarranted harassment of a customer.
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Technical Youth Rajasthan (@bindaasbipasha) reported@JioCare Don't even get me started—I’ve been putting up with your nonsense and your lousy network for six months! I’ve finally snapped the Jio SIM card in half and thrown it into the gutter.
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Prasad Dhonde (@prasad_2005) reported@JioCare Jio Trn no BR0000DSSCM7A dated 19 July 2026. Amt INR3599. Still not received despite refund within 5 days promised per the last conversation. Customer service executives cutting calls without assisting! complaint no SR00003D4MoH. My bank also failed to charge back.
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Kristy Barb (@Kristy_Barb_) reported@JioCare why is jio replying me for an airtel issue??
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saif (@isaifazam) reported@JioCare @JioCare Almost 20 days since booking, ₹2,200 paid, but no installation. Every appointment gets rescheduled and nobody comes. Please cancel my booking and refund ₹2,200. Booking No: LR00001EGSH3
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Nrependra Dimree (@NrependraD) reported@reliancejio on my 5G mobile plan I am unable to get proper reception in my area. The internet service is pathetic and I have to come out of my room to get proper reception, which feels like we are still living in 2G era. Please look into it.
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Mahi Mishra (@MahiMishra98) reported@Imadvika1 @JioCare Jio taking money from SIM customers means that they do not provide good network.
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Vishal (@Vishal__6) reported@JioCare I've already sent DM but no resolution yet. @reliancejio
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Sumit Singh (@SuMitSing_h) reported@JioCare Please clearly confirm how long it will take to resolve this issue. It has already been over a year, and the problem remains unresolved. If you are unable to fix it, please send me an official email confirming the same, so that I can proceed with porting my SIM today
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Bipul Kumar (@BipulKumar8205) reportedAs soon as possible Resolved this problem Complaint id:- MR0001SE8YJX And Fixed this network 🛜 issue. @reliancejio @JioCare @reliancejio
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Rahul (@ryogi121) reported@JioCare If you cancelled my account than why you accepted the money I paid for recharge . First of all refund me my complete payment . I don't need your pathetic services anymore. I don't have too much time for this ****
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SriramSrinivasan (@sriramtheboss) reported@JioCare If Jio cannot provide the service I paid for, on what basis are you retaining my recharge amount?
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pramod gadkar (@gadkar_pramod) reported@JioCare Wrong, the issue still there, no one attended the problem the set top box still not working
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MUKESH MEENA (@KumarKvideoz) reportedFinally I switched in @JioCare @reliancejio from @airtelindia after 7 year . Because I am suffering an issue of 5G since last 5 to 7 month but no one resolved my problem.
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Naresh Bhati (@nareshbhati28) reported@JioCare @jio_fiber Wosrt broadband in the India. Dont have proper customer support channel the AI deployment aut chats are extremely worst. Unable to fix my problem. Unable to connect you. Go to hell
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Technical Youth Rajasthan (@bindaasbipasha) reported@TRAI Jio and Airtel are in a bad state in the villages! Looking at their networks, it feels like we only gained independence on paper; in reality, we are still enslaved. When we pay for such expensive recharges, what is the problem with providing a good network? @JioCare @airtelindia
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jagjiwan bakhshi (@JagjiwanBakhshi) reported@JioCare JioFixedVoice Number +91911243185079 facing problems since morning. Connection drop time and again.
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Kishan Ahir | Influencer (@ikisanp) reported@JioCare @JioCare R U serious, Sudhanshu? Check DM! Suraj, Nelson, N Shrikant ALREADY took my No, JioFiber ID, N address 3 times N called me. Stop playing this endless copy-paste loop. Check the existing DM history N have a supervisor call me wid concrete resolution! @reliancejio
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shekhar shivam (@ShekharshivamS) reportedHey @JioCare @reliancejio your "AI" chat & IVR have smartly blocked manual ticket raising for technician visits by pushing a fake "area outage" script. Verified with neighbours—their JioFiber works perfectly. The issue is isolated to my house @jagograhakjago kindly help
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Devendra Singh Khokhar (@kumard1958) reported@JioCare India top cheater company failed to full filled their commitments and fail to give facilities as per jio fibre plan because field engineer not interested to follow rules and commitments of support team .
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Ujjwal Agarwal (@UjjwalA05250465) reported@JioCare Stop cribbing please , such pathetic service .
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Pr (@PrAPY047) reported@JioCare @RIL_Updates Jio service is disgusting and disturbing... even jio 4G to achhe se provide krwa nhi pa raha chla hai 5g coverage dene....
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Rohit Yadav (@rohitlawan) reported@reliancejio @JioCare @TRAI This is extremely disappointing. My JioAirFiber has been completely down with a red light since 18 Aug. SR: SR00003EEA7R Raised: 18 Aug, 4:34 PM JioAirFiber: 1285317664 Your app says “Home visit scheduled”, but there has been NO engineer call and NO visit so far. How long does it take to fix a completely dead connection? Please escalate this urgently and send an engineer today.
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aRav (@aravhere) reported@JioCare It’s been more than 48 hrs now could pls check when the perosn will come to check the issue ?
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Bataka Puri (@Oyeee_Hero) reported@JioCare Can someone help me please? @JioCare