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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Jaipur, Ahmedabad, Kanpur, Vadodara, Dimāpur, Chennai, Agra, Chhindwāra, Dehra Dūn, Lucknow, Mumbai, Morinda, Patna, Delhi, and Bengaluru.

CityProblem TypeReport Time
Jaipur Internet 4 hours ago
Ahmedabad Internet 4 hours ago
Kanpur Phone 5 hours ago
Vadodara Internet 6 hours ago
Dimāpur Internet 7 hours ago
Jaipur Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BiltuMo08084132
    Burnol (@BiltuMo08084132) reported

    @reliancejio Fix your data problem otherwise I port airtel

  • UdasinKaran
    karan udasin (@UdasinKaran) reported

    @JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap

  • cryptoumang
    Umang Shah (@cryptoumang) reported

    @JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.

  • Dhritiraj20
    Dhritiraj (@Dhritiraj20) reported

    Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

  • satrajits
    satrajit sen (@satrajits) reported

    The FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from

  • Sikarwar1985
    राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported

    @JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.

  • Roushan58069662
    Roushan Kumar Mandal (@Roushan58069662) reported

    @JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?

  • Vinaytricks
    Vinay Kumar  (@Vinaytricks) reported

    @Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service

  • lamorias
    vikas lamoria (@lamorias) reported

    No one responds to complaints Executives disconnect calls without solutions ,technician demanded unnecessary money. This is the ABSOLUTE WORST service experience of my life. JioAirFiber needs to fix their customer support immediately! #JioAirFiber #JioCustomerService @JioCare

  • PaniPradosh
    Jay Jagannath (@PaniPradosh) reported

    @JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.

  • RajKumarRising
    Bounce Back (@RajKumarRising) reported

    @Saurabh_Pinch @reliancejio This is very larger issue currently

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @JioCare @DeepakAgra8 Govind Samaj broadband services dude the jio is the worst in the market they don't have any dignity towards their customers they don't support the first take money and just disappear they don't care @JioCare

  • sushilhrg
    Sushil kumar (@sushilhrg) reported

    @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest.

  • John_Karthik
    Karthik (@John_Karthik) reported

    @JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare I'm facing network issue in my 2 phone and my air fiber everyday

  • sandeepu3v
    Sandeep (@sandeepu3v) reported

    @JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare And when I'm trying to call your customer care call disconnected automatically multiple times

  • nieal_8737
    Anil Yadav (@nieal_8737) reported

    @reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence

  • kabir_muzamil
    Muzamil Kabir (@kabir_muzamil) reported

    @JioCare I expect a real resolution, not just a show of engagement.

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?

  • adhirasy
    𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported

    @JioCare internet speed down. Work held up. No support provided after complaint.

  • droy331
    D Roy 🇮🇳 (@droy331) reported

    @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

  • SunilkrBaghel
    ''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported

    @ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

  • qnasir
    gabbar ناصر (@qnasir) reported

    This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

  • DebjitDSpeaks
    Devjit Krshna Ds (@DebjitDSpeaks) reported

    @airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare How can you confirm that the issue was resolved. Are you saying that I am making false accusations to your company. Nobody ever tried to contact me regarding my complaint. Even after complaining again & again.

  • Pratimdasgupta7
    Pratimdasgupta (@Pratimdasgupta7) reported

    From 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio

  • Siddharth_lol
    BLanK (@Siddharth_lol) reported

    Genuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio