Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Pune, Kolkata, Meerut, New Delhi, Bengaluru, Thiruvananthapuram, Mumbai, Hyderabad, Chhindwāra, Trichūr, Shillong, Patna, Kanpur, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Indore
|
Internet | 2 minutes ago |
|
Chandigarh
|
Internet | 31 minutes ago |
|
Pune
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Meerut
|
Phone | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare @JioCare “Highlighted to the concerned team” is all I’ve heard for 7 days. I don’t want another apology—I want my official complaint number, a confirmed ETA, and my internet fixed. If you can’t resolve it, disconnect the service and collect your router.
-
Mirza (@AamirMi64855010) reportedFacing severe indoor network coverage and frequent call drop issues with Jio on the ground floor at my home in Khatauli, UP (PIN: 251201), while it works fine on the second floor. Please look into this signal issue and improve coverage. @reliancejio @JioCare @DoT_India
-
aneelv (@aneelv5) reported@JioCare I need to cancel my connection
-
Ayush Jha (@ayush264jha) reported@JioCare Made post yesterday still haven't received any call from your customer care department nor I'm able to see my registered complaint on myjio app. Worst exp it's been now 3 days since I have paid installation 800 amount @JioCare ??
-
Shalabh Malaviya (@antzgomarching) reported@JioCare I am facing serious issues in Jio network. Not able to make or receive calls. It's a nightmare to raise complaint. @ViCustomerCare need help in porting two Jio number to Vodafone Idea network.. possible?
-
Aadil Shaikh (@__aadilll__) reported@JioCare Please escalate this to the concerned team and provide a specific resolution instead of asking me to wait for an unspecified number of days. @reliancejio @JioCare
-
Prashant (@ThePrashantYdv) reported@JioCare technician Vikas is ignoring calls, there's no way to reach a customer care executive, and no Area Manager contact. Extremely poor service, I feel trapped after paying. Resolve this problem . reference number LR00001EZEG5
-
SHIILIUM SHASTRANSU (@shilium) reported@JioCare @reliancejio Your services and customer care both are pathetic.
-
venkatesh (@justvenky98) reported@JioCare @airtelindia @JioCare really jio customer agent doesn't even know how to talk politely with customers. High tone and loose tounge words . I am really Fed up with service
-
Arvind Dangi🇮🇳 (@IamARdangi) reportedYou guys just posting here instead of doing actual work on ground. Why can’t you arrange a technician? Am i not paying my bills on time or u r providing free service? @JioCare @reliancejio
-
Arvind Dangi🇮🇳 (@IamARdangi) reportedStop this nonsense first provide services and stop pasting this ready made reply. I will throw your device please collect it. I want to discontinue your service. @JioCare
-
Unknown Man (@ultimate_it) reportedI have no internet connectionaince yesterday and have raised complain also.. no one visited till now.. time was 2-3 pm today.. check dm and send someone to resolve issue.. @JioCare
-
GUDDU KUMAR (@GKNYADAV) reportedIt has been a pathetic experience with JioFiber despite paying for the highest plan. The connection is not working since 3rd August, multiple service requests have been raised which are closed without any technical visit. The connection was taken for a WFH @reliancejio @JioCare
-
Saanjog Kr Pugalia (@kr_sanjog) reported@JioCare @JioCare Since your service is very poor , I want to discontinue with my JIO internet service, hence You are requested to kindly return my advance payments and take away your assets immediately.
-
Nikhil Singh (@Nikhil_pr_singh) reportedDear Jio, internet speed issue has still not been resolved despite 4+ complaints over the last month. If the issue is not resolved at my location soon, I will have no choice but to switch to another operator. Please take this seriously and provide a permanent solution.@JioCare
-
VoiceInTheWilderness (@Srikantthatsme) reportedit has been 48hrs since internet services got disrupted in Anna Colony ( Besantnagar Chennai) and there is sign of its restoration Multiple calls to Jio are of no use . JIO IS THE MOST IRRESPONSIBLE AND INCAPABLE SERVICE PROVIDER @JioCare
-
Raj Chakraborty 🇮🇳 (@Rajchakrabory17) reported@JioCare Still problem not resolved. Pl reinstall JIO fibre connection in my Kolkata home . Urgent
-
Abhijith M S (@msabhijith) reported@JioCare Just take a look at the expected resolution time shown in the screenshot I posted. No one came yet. Please escalate this at the earliest. I need a solution for this today. Already 2 days gone without internet. This is not the support that I expected from Jio.
-
Ahmed (@ahmednishat55) reported@airtelindia @Airtel_Presence My internet speed has been extremely slow for a long time, even after I switched to postpaid. If this continues, I’ll switch to @reliancejio. Please fix this ASAP
-
Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare @JioCare Sukhmeet, enough with the copy-paste replies. It’s been 7 days and I still have no complaint number, no ETA, and no resolution. Either restore my 30 Mbps service immediately or disconnect it and collect your router. This is unacceptable.
-
Mukul Rana (@lyflesslessons) reported@reliancejio @JioCare @JioCare, why is no one available at your customer care/complaint number?
-
Arvind Dangi🇮🇳 (@IamARdangi) reportedI’ve already lost 5 days of my validity with no resolution from @reliancejio. Now my validity is over, and I want to discontinue the service. Please arrange to collect your devices from my house immediately. @JioCare
-
Nile$h (@Nish051318) reported@Godfath52464383 @JioCare @reliancejio Sir, We have very limited options, and all telecom service providers are more or less the same.
-
Alok Kumar (@alokkumar8429) reported@reliancejio Hello jio i have lost my phone and want to block the sim i have called multiple times to customer support but they are not responding please Help..
-
Ankit Joshi (@ankitbjoshi) reported@JioCare It has been 6 hours, your engineer is not answering the call, neither he is informing when he will visit. For 24 hours, internet is not there. Seems no one is interested in Jio to resolve customer complaint
-
Vignesh (@vigneshsun26) reported@JioCare If Jio is unable or unwilling to provide the promised service, please proceed with closing the connection and initiate the applicable refund. I am not asking for anything unreasonable — I am only asking Jio to either fix the connection or provide the appropriate resolution.
-
Anuj Prajapati (@anujprajapati11) reportedKeep BSNL As your Secondary Sim Card 🤔 And make it primary, Once they Improve their network 🤔 #BhartiAirtel #BSNL #RelianceJio
-
Dushyant Gadewal #AskDushyant 🇮🇳 (@dushyantgadewal) reportedThanks @JioCare @reliancejio for solving internet issue quickly and to our satisfaction. Service request no SR00002NN884 has been resolved now. #AskDushyant #NextStruggle
-
ASHISH KUMAR DHAL (@ASHISHKDHAL) reported@JioCare @reliancejio @JioCare Complained multiple times about Talmul village network failure, but absolutely zero progress. How long will the entire village have to suffer before your team actually fixes the tower/coverage issue here? Kindly escalate this urgently.
-
Abhijeet (@VaishnavAbhiii) reported@JioCare @reliancejio @JioCare You’ve acknowledged that coverage is limited at my location, but “we will try in future” is not a solution. I’ve reported this multiple times and the issue remains unresolved. Please take concrete action and provide a clear timeline for network improvement.