Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/07/2025 02:45

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chandigarh, Ahmedabad, Mumbai, Cochin, Bengaluru, Anantapur, Nagpur, Coimbatore, Guwahati, Pune, Nashik, New Delhi, Gurgaon, Chennai and Allahābād.

Loading map, please wait...
City Problem Type Report Time
IndiaChandigarh Internet
IndiaAhmedabad Internet
IndiaMumbai Internet
IndiaCochin Internet
IndiaBengaluru Internet
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rohit4432rohit Rohit (@rohit4432rohit) reported

    @reliancejio @reliancegroup In my area the Jio network is down by 6 days, we have given the complaint so many times, but nobody is responding. Please help here to get this resolved. Jio is bringing 5g that doesn't mean 4g network becomes worst. #location M.G.Road, Katihar-854105

  • GauravMotihari Gaurav Verma 🇮🇳 (@GauravMotihari) reported

    @UnionBankTweets Hey, I have tried reaching out to regional office as suggested on 25th of July. Haven't got any response. If their Internet is not working, switch to @reliancejio and make them reply to my emails

  • kamal_nautiyal Kamal Nautiyal (@kamal_nautiyal) reported

    @JioCare @reliancejio Have trouble for last 3-4 days in my jio fibre. No proper response from jio. Getting these messages only Your service request number is SR00001CQWI2. You will receive an update by 2022-08-08T16:21:04. To check the status of your service request 1/2

  • Priyankokarmak2 Priyanko karmakar (@Priyankokarmak2) reported

    The worst Broadband service from #RelianceJio .I am using JIO GIGA FIBER since 4 months , I had recently one issue sometimes red light is continuously blinking in my Router, I had raised complain as well as raised SR no ,but still no Technician came to check the issue or resolve

  • ranjandutta09 Ranjan Dutta (@ranjandutta09) reported

    @reliancejio @JioCare 200 students in Royal Global Hostel Guwahati and signal is so week, not able to connect to parents ... Pls look into the matter urgently

  • dc16ff92dcca495 Siddharth Bose (@dc16ff92dcca495) reported

    @reliancejio My Jio fiber is disconnected for last 1 week after repeated calls to customer care the issue is not getting resolved infact they are hardclosing the request.

  • stylojyotheesh Jyotheesh k (@stylojyotheesh) reported

    @reliancejio Very waste customer support you are maintaining, my money has been deducted for MNP but sim didn't got port. No customer support its always busy

  • tarunrsharma Tarun Sharma (@tarunrsharma) reported

    @JioCare M ready to go ahead however you guys are very slow in installing the same. Pl expedite. Have provided requested details in DM.

  • farhanskfs Farhan Saikh (@farhanskfs) reported

    @JioCare please shutdown your services if you can’t serve better . You have made other operators quit by your strategy and now giving 3rd class 2g speed in the name of 4G . Please stop Drama of saying phone issue. Everyone going through this & no option

  • rohitdixitup Rohitdixit (@rohitdixitup) reported

    Spend money and recharge after that such a bad network. @JioCare It is better to take another company's sim. After spending money the most crap service is yours. @RelianceJioCare @reliancejio

  • PPunkzzzz Pankaj (@PPunkzzzz) reported

    @JioCare As expected -"With reference to Service Request Number SR00001CQC72, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +9180xxxxxxxxx is on hold as FTTx - Society permission required. Kindly provide the approval from your society."

  • Aitha2105 vamshikrishna Aitha (@Aitha2105) reported

    Dont prefer Jio fober .. Worst of the worst customer service @JioCare Raised ticket on aigust 2nd regarding setup box issue nothing was done but they closed ticket backend. #worstjio

  • Shubham23090306 Shubham (@Shubham23090306) reported

    @JioCare we are facing very slow internet issue please check and resolve ASAP. Tower- Aharan Suvansh Pincode -224225

  • itsCrazyAsif Asif Reja (@itsCrazyAsif) reported

    Hello @JioCare experiencing very slow internet intermittently for past 1 week for the pin 742304. Could you please check and resolve asap?

  • AmarnathBanala Banala Amarnath (@AmarnathBanala) reported

    I am using #Pixel6a,tried with both sims @JioCare and @airtelindia not able to see VOLTE on my device, contacted @GoogleIndia support,they said VOLTE services to be activated from carrier provide

  • ChanderDhasmana Subhash Chander Dhasmana (@ChanderDhasmana) reported

    @JioCare Please resolve my all issues which I have written

  • jennifer_abreo Jennifer Abreo (@jennifer_abreo) reported

    @JioCare Doesn't seem to care for its customers. Internet not working since yesterday. Same technical issue that occurred last year and still no backup plan.

  • yogeshust Yogesh Tripathi (@yogeshust) reported

    Hello @reliancejio i have your SIM but most of time it’s unreachable, this is happening in India’s best city in Mumbai. your customer care is saying 6 month of time to take resolution. are you making us fool ?

  • RajPrat06039741 Raj Pratap singh (@RajPrat06039741) reported

    @JioCare Sir mera internet bahut slow chalta hai Please solve my problem

  • Avinash_kunwar_ Avinash Kunwar (@Avinash_kunwar_) reported

    @reliancejio @JioCare Sir there is some problem in my jio sim.There is no phone call for almost 3 days. The phone is not going. Only network problem is coming.And it's not just happening to me. Apart from me, there are hundreds of such people with whom this problem.

  • csgautamsingh GAUTAM SINGH (@csgautamsingh) reported

    @JioCare Resolve the issue soon, what if some illegal act would be made through such unknown number?

  • RajPrat06039741 Raj Pratap singh (@RajPrat06039741) reported

    @JioCare sir I recharge my jio phone with one year subscription But my internet not giving high speed it's very slow. So how india can become degital india

  • vikbhardwaj vikrant bhardwaj (@vikbhardwaj) reported

    @JioCare serious network issue in Jaipur (dadi ka phatak) even in village area network is better. After so many years network of jio improved in my area (perticularly inside home) but during police bharti internet is off for 3 days thereafter network become again worst.

  • realsarthakjain Sarthak Jain (@realsarthakjain) reported

    @JioCare I hope as it is down from the last week

  • BatishNaresh Dr.Naresh batish (@BatishNaresh) reported

    @JioCare @reliancejio worthless Jio fibre customer never able to watch cricket

  • PappuGandhikmkb Pappu Gandhi (@PappuGandhikmkb) reported

    So my daily data got 100% exhausted and i don't get a single alert and it's been happening for 3 days now. In name of chat support there is no support just rubbish by AI and when called 198 it disconnected in 1 second. WTF is @TRAI @reliancejio @JioCare doing about this?

  • Sivaran21136578 Sivaranjini (@Sivaran21136578) reported

    @JioCare Req. SR0001cpt2x. Which was raised on Friday for engineer visit for 6 aug between 11 am and 2 pm. So far nobody has approached. I have also called customer care twice, they say will escalate but no use. My daughter online tution is getting disturbed. Please sort this.

  • Saik9700 Sai (@Saik9700) reported

    @JioCare Why are you delaying for solving my issue

  • Tazin51781089 Tazin (@Tazin51781089) reported

    @JioCare Your network is sincerely very poor in Maunath Bhanjan, Mau (Uttar Pradesh) for past 3 days Kindly resolve

  • iArjunHR 🇮🇳Arjun Hrithik (@iArjunHR) reported

    @airtelindia i will switch ur network from @reliancejio. They don't response and worst service i get