Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Pune, Mumbai, Delhi, Patna, Dehra Dūn, Bhopal, Sūrat, Guwahati, Chennai, Indore, Rohtak, Shiliguri, Chandigarh, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 4 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Delhi
|
Internet | 6 hours ago |
|
Patna
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ramakrishnan A (@er_ramki) reported@JioCare Absolutely frustrated with Jio Fiber's support! I raised a service ticket 2 days ago for an outage, and it's stuck on "Assigning an Engineer" with zero updates or calls from your team. My Request ID: SR00003DDWYF #JioFiber #JioFiberDown
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PREM SAGAR (@saaagarprem) reported@JioCare Your intention not let me down . @JioCare intention suck money down and leave the customer.
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare @Ankit7083 Jio response is the same generic assurance.Despite multiple service requests and promises of an "earliest resolution," nothing has been resolved. Your words and actions do not match, so I have lost trust in your company's commitments. Please stop sending automated replies.
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mr.arnav_ (@mrarnav1) reportedJio services are Worst. Booked JioFiber on Aug 1, promised person will be there by Aug 3—no show. Rebooked, guy came on Aug 5, completed KYC & took payment, promised next day install. Today it’s still not done despite 100+ calls. Sector 23 Gurgaon.#JioFiber @reliancejio @JioCare
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Tejas Raman (@tejasraman4) reported@JioCare @JioCare Your response is not addressing my issue. I’m aware of the general “completed recharge cannot be refunded” rule. But Jio’s own official policy says a standard recharge can be cancelled within 3 hours. My ₹199 recharge is still QUEUED & UNUSED, and I attempted (1/2)
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Sumit Sharma (@SumitKu15664884) reported@JioCare I applied for JioAirFiber on 31 July 2026 (Order No.NO0001EXMY82) and paid ₹2,221.46 but the connection has still not been installed. Despite payment and order confirmation,there is no proper resolution Please arrange installation immediately or issue a full refund@reliancejio
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Rish (@RishabhHegde) reportedThere is a SERIOUS problem with @OfficialJioTV & @FanCode because they're never available to search and even after paying for the same they still can't show you a live game. Horrible interface compunds to the issue and it's been the same since the start. Want a refund @JioCare
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Dr Bhanjan sahoo (@bhanjan456) reported@JioCare Dear Customer, Refund has been initiated for your JioFiber Order no NO00015H16OV and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber This was the message received since 24th July no credit
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Satish Rana(जाट) (@satishrana93) reported@reliancejio @reliancegroup my corporate internet has been down since 02-Aug-2026. Despite multiple complaints, no engineer has visited, and tickets are being closed without resolving the issue. Reuesting immediate intervention from senior management #Jio #JioBusiness #JioF
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Golu Nagar (@GoluNagarFVK) reportedHello @JioCare My village has been facing an issue with Jio's network since last year; the signal drops every half hour. I have lodged complaints about this multiple times,This is a problem affecting the entire village, not just me, and I hope it will now receive attention.
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AVISH CHANDRA (@AVISHCHANDRA5) reported@JioCare Service not restored yet
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Shawarma_ji (@ji_shawarma_ji) reported@JioCare Urgent! I'm trying to reach a customer care associate regarding an unresolved complaint, but I'm unable to connect via phone. Please call me back or check your DMs immediately. #jio @reliancejio @JioCare
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Umang (@Umang33273973) reported@JioCare Again you all have closed the complaint request unanimously without informing me anything and without solving my issue. I'm getting less than 100KB/s in my area with Jio 5G and you closed my slow speed complaint request?? How?? It's getting too worse now !! Need to switch now !!
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Hashtagmoon (@Hashtagmoon4) reported@reliancejio @JioCare What kind of service is this? I booked a JioFiber technician for 8 Aug, 5–6 PM, but he came in the morning when I was working. Later he said he’d come again, but now he’s not answering my calls. My work is being affected because of this. Worst service!
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Shivam Tripathi (@ShivamT47039800) reported@JioCare Same on you jio family my problem not solved and no any parsons come for resolve my issue Daliy only I received massage for residual next day this process last few days continuously
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प्रशान्त किशोर (@iprashantkishor) reported@reliancejio Hello jio team I am very disappointed with your 5G service Most of the time it show 4G with poor connectivity and poor network
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Chetan P Sharma (@_cpsharma) reported@JioCare I specifically asked him whether he had received any call from your social media team or higher authorities, and he confirmed that he had not. This makes it appear that your teams are only giving assurances to create an impression of resolution with no meaningful action.
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Naveen Singh (@offiNaveenSingh) reported@JioCare No network connectivity and your all system permanently close last 20 hours
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Devanshi (@_divine_she_) reported@jio_fiber @JioCare @reliancejio if you need help hiring engineers, happy to help. Because 4 days without internet and still no one to fix it? 😬 Anyway, switching networks soon. Consider this my notice period. 🙄
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धैर्य🦚🕉️ (@Judicatewala) reportedHello @JioCare 5G network totally worst and service shoddy 😡😡
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khushal (@khushal405) reported@JioCare @reliancejio I’m not talking about JioFiber. My complaint is about Jio mobile internet speed. Please check my mobile network issue.
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Dr Zuber Shaikh DM Neuro (@Dr_Zuber30) reported@JioCare It's 6 days now still no Internet, No use of making any complaints as well. Worst internet service @reliancejio
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Vishal Pawar NSUI (@VishalpawarMP) reportedHi @JioCare Shajapur local network team inspected our area (Village Mandlakhedi, 465337) and adjusted the Farad tower range. However, they officially confirmed that range adjustment WILL NOT work and a NEW TOWER is mandatory to fix this 2-3 year-old issue for 1,500+ users.1/2
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Abhiजीत् (@AbhijitsArc) reportedDear @JioCare (actually, first you should just remove "Care" from your handle, because you guys sure don't care what happens to your customers.) Once again, #JioAirFiber is proving to be at its absolute worst. It has been a couple of days since my internet services were completely interrupted. I raised a service request, and your system showed that a service engineer was promptly assigned to my ticket. What happened next? Absolutely nothing. There has been not a single phone call, zero attempts to reach out to me, and absolutely no visits to my address to investigate or resolve the issue. What kind of utter nonsense customer service is this? Why should any consumer continue to pay your monthly bill for a service that practically doesn't exist and a support team that completely ghosts its paying customers? The lack of accountability and basic professional communication is staggering. I am completely done dealing with this constant headache and pathetic service infrastructure. Send someone over immediately ,not to troubleshoot, but to permanently remove this useless equipment from my home. I want this connection terminated.@reliancejio
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Himashu Tyagi (@tyagiji2611) reported@JioCare @JioCare @jio_fiber Mycomplaint is neither being resolved nor evenproperly registered.I have tried every possible channel,and in the end,I have to tweet about it. Instead of providing a solution,you are again giving me another option.I need a proper resolution,not another option.
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Rijwan Laxmangarh (@RijwanK16680992) reported@reliancejio @reliancejioCare I booked JioFiber on 3 August and paid, but installation is still pending. Order ID: NO0001EZQ2DG Service Request: SR00003DGP5J Laxmangarh Jio Store employee is not answering calls, and the store is often closed. Please escalate and arrange install
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nick (@Nick_N_Shah) reported@JioCare Priyanka, what's update on my SR00003C5U11? I am fad up by handling of refund situation, return of equipment from 2.5+ months. What's going on internally no longer my issue. Trusted u guys, I have been taken 4 granted. AlI I care refund back 2 my account no matter what?
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ASHUTOSH SUNDRIYAL (@ASHUTOSHSUNDRI1) reported@reliancejio U guys a looting, want advance payment for airfiber, signal strength worsens d whole month, bt ok in last week of d mnth, I've been calling for months to close my cnectn bt neither u close my accnt nor work on signal strength
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Kumar (@kumar__mysore) reported@JioCare I have rcvd atleast 15 automated calls from diff no’s, reminding to recharge my jio number. Once or twice is fine, why are u troubling by calling so many times? Your 199 no, as well is automated, couldnt even speak to a customer care representative.
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Tileshwar Sahu (@TileshwarSahu25) reported@reliancejio Facing zero indoor coverage for 10 years at [Pincode 491661]. Customer care complaints failed. Need urgent solution or tower optimization." @JioCare @reliancejio