Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Allahābād, Patna, Bengaluru, Bareilly, Hyderabad, Sopur, Coimbatore, Kolkata, Vijayawada, Bhopal, Mumbai, Pune, Chhindwāra, Shillong, and Rājkot.

City	Problem Type	Report Time
Allahābād	Internet	1 hour ago
Patna	Internet	2 hours ago
Bengaluru	Internet	3 hours ago
Bareilly	Internet	3 hours ago
Hyderabad	Wi-fi	3 hours ago
Sopur	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported 7 minutes ago

  @JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.

• 
  karan udasin (@UdasinKaran) reported 7 minutes ago

  @JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap

• 
  Sarvesh Kumar Singh (@sarveshsinghlko) reported 9 minutes ago

  @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

• 
  kishan singh (@kishan_s_singh) reported 11 minutes ago

  @JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.

• 
  𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported 11 minutes ago

  @JioCare internet speed down. Work held up. No support provided after complaint.

• 
  jits (@jitendra88m) reported 12 minutes ago

  @reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?

• 
  Kalpit Khandelwal (@KalpitKhandelw2) reported 12 minutes ago

  @JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from

• 
  aQeel 🇮🇳 (@aqeelonx) reported 13 minutes ago

  @JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.

• 
  Aryan_07 (@Aryan____01) reported 13 minutes ago

  @JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che

• 
  Siddharth Patkar (@JorseBolo) reported 15 minutes ago

  @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

• 
  Bounce Back (@RajKumarRising) reported 17 minutes ago

  @Saurabh_Pinch @reliancejio This is very larger issue currently

• 
  JioCare (@JioCare) reported 17 minutes ago

  @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

• 
  Monster Mankar (@MonsterMankar) reported 29 minutes ago

  @JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority

• 
  #Farmer #ProudFarming (@Ravi48203020) reported 33 minutes ago

  @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

• 
  Alby (@alby22052021) reported 34 minutes ago

  @Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.

• 
  Sarvesh Kumar Singh (@sarveshsinghlko) reported 39 minutes ago

  @reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.

• 
  naman desai🇮🇳 (@namandesai1) reported 42 minutes ago

  @reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad

• 
  Chavda Devang (@chavdadevang) reported 44 minutes ago

  @JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.

• 
  Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported 50 minutes ago

  @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

• 
  Suresh kuamr (@Sureshkuamr6) reported 51 minutes ago

  Hey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.

• 
  WildBwoy  (@WildBwoy) reported 51 minutes ago

  @JioCare Responded you back , please have this fix on priority, its been weeks facing the issue

• 
  shubham mishra (@iamshubham1994) reported 51 minutes ago

  @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

• 
  Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported 57 minutes ago

  Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

• 
  Shiwam Singh (@KUMARSHIWAM123) reported 57 minutes ago

  Hello @JioCare , what’s this kind of service there no Internet , I paid monthly for jio fiber .. it’s not able to open my WhatsApp and also there no network no calling nothing .. area 841420 Jio fiber connection on -9074918331

• 
  Ayushi Doger (@MeghaDoger) reported 57 minutes ago

  @JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢

• 
  Fatima Khan (@khanthefatima) reported 60 minutes ago

  Can someone from @JioCare DM me as I try to figure out a problem please

• 
  Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported 1 hour ago

  @JioCare What? Hey team my issue isn't resolved its still same

• 
  Kalpit Khandelwal (@KalpitKhandelw2) reported 1 hour ago

  @JioCare How can you confirm that the issue was resolved. Are you saying that I am making false accusations to your company. Nobody ever tried to contact me regarding my complaint. Even after complaining again & again.

• 
  Rohit Patil (@rohitd0345) reported 1 hour ago

  @reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare

• 
  abcd (@anantam007) reported 1 hour ago

  @reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI