Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Sūrat, Ahmedabad, Coimbatore, Mumbai, Chhindwāra, Delhi, Bengaluru, Kolkata, Shillong, Agra, Bhopal, Pune, Shiliguri, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 1 hour ago |
|
Sūrat
|
Internet | 1 hour ago |
|
Ahmedabad
|
Internet | 1 hour ago |
|
Ahmedabad
|
Internet | 1 hour ago |
|
Coimbatore
|
Total Blackout | 2 hours ago |
|
Ahmedabad
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahat Ali (@ali_rahat_) reportedHey @jiocare @jiofiber @reliancejio Do we have option to call you because whenever I call on 1800 896 9999 IVR disconnect after repeating same word- we are facing issues in your area …. We almost 20 family having internet issue since last two week. #jioscam #jiofiber
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Rahul Trivedi (@rahultrivedi78) reported@JioCare Dear Durgesh kindly resolve my issue asap it's very urgent
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Vish Poojary (@VishPoojary3) reported@JioCare my repeated calls. And today your technical team argued with my family very arrogantly and shouting. Technician (name: Sinan, he reluctantly gave his name) was very rude, and he is sub agency, AND HENCE NOT RESPONSIBLE FOR JIO COMMITMENTS. Since I have been waiting for new
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Dileep (@mrdileep4) reported@JioCare SR000035O109 was to be updated by 13/05/2026 8:04 AM, but not updated yet? The third deadline is over. What to do next? As per your pathetic service, Please process the refund within 24 hrs so that I can move to another service. Otherwise I will go to the consumer court. Thanks
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Versatile Trader (@TraderVersatile) reported@JioCare submitted MNP request to Jio on 24.04.26, provided UPC code & paid 349 , but even after 15+ days my no is still not ported.Complaint No: SR000034XN0B No response from CC, nodal officer or appellate authority. PG Portal complaint already filed. Please resolve urgently
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Nil (@iamniladri700) reported@JioCare @reliancejio Tradingview app is not being opened on Jio network. Please fix. Everything else is working fine.
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Roy's Adventure World (@s_roy21166) reported@JioCare @reliancejio want to understand your policy in refunding amount for a booking against which installation of Jio Fiber was never done. NO0001D11DP8 and SR000034IBJN was raised with an assurance of refunding the amount within 10 working days. Do we need to go legally!!!
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Abhiraj Sharma (@AbhirajSha43075) reported@JioCare @jio_fiber You shits, I want you to cancel my subscription ASAP. I'll not pay you a single dime if you take any more time. My fiber no is +91-1293173477. @jagograhakjago I am filing a consumer case against these frauds. Sharing details soon. #scamers #jio #reliance
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smquadri (@smquadri007) reportedJio internet services are getting pathetic worst ...past 3 days i didn't have internet at my place.daily i am calling customer service but no response till now. i do have airtel internet at my office and never face this kind of pathetic service.@RelianceJioCare @reliancejio
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Vijay Singh (@VijaySingh26094) reported@JioCare I'm experiencing no network signal in my area, with dropped calls, and intermittent incoming and outgoing calls. The internet doesn't work at all. No internet connection is available. I'm getting such a poor network today. 7503268771
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Arvind Choudhary Gurjar (@ArvindC40658800) reported@JioCare Again same problem we are facing last 2 days
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अंकेश 🚩 (@ankesh7006) reportedHello @JioCare, It’s been many days and my Jio WiFi connection is still not installed. Order No: NO0001D97NZC. Every time I get only excuses and no actual resolution. This delay is causing serious inconvenience. Kindly install the connection immediately or provide a clear update.
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अंकेश 🚩 (@ankesh7006) reported@JioCare Poor service
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Jaskaran singh (@Jaskara91882781) reported@JioCare Amazon prime ott service was free with my plan …but this msg was they will charge for Amazon prime from 14 may
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare We are facing a temporary service interruption in your area since 12-05-2026 06:48 PM, due to which services for your Jio AirFiber Service ID 6633564070 may be affected. We expect this to get resolved by 12-05-2026 10:48 PM. We apologise for the inconvenience caused.
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Arvind Choudhary Gurjar (@ArvindC40658800) reported@JioCare Respected Sir/ Mam again same problem we are facing last 2 days we are not able to receive any network of Jio fiber. We are calling your staff like Mr. Praduman Bharti,Mr. Anuj Payl but they are not respond us.
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Arpit Gautam (@Im_ArpitGautam) reported@JioCare The issue was never resolved. I have no idea how it was marked as resolved without taking any feedback from me regarding the issue.
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Sandeep (@sandyydk) reported@JioCare They are now saying I cannot use their services as I cancelled Jio subscription. I am not asking about using Jio but letting me use Netflix outside of Jio. Why block my Netflix account once I cancel jio? @JioCare
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suresh g d v m (@sureshss141) reported@JioCare This has been going on since May. I have been giving you details and you people keep saying wait. Never ending drama. Anyways I am sharing the details in DM. If you cannot provide the service at least give me the process to cancel and refund.
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Deepak kumar (@dk91913) reported@JioCare The problem has been resolved, but it took a very long time, and Jio's service is very poor.
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అయ్యగారు (@Ayyagaruu) reportedPathetic support from @JioCare. The chatbot does not understand the query and cannot connect to an agent. With no network coverage, for most part of the past day it looks like deliberate denial of service before my recharge plan expires.
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Amit Maurya (@amit_maurya95) reported@JioCare @reliancejio again network outage in airfiber from yesterday check the issue on priority
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gaurav sharma (@gauravs04039703) reported@JioCare First experience with Jio and it has been the worst. Even after tweeting and repeated complaints, today the team only came for KYC and still no installation done. Entire day wasted with false assurances and no proper response from staff. Very disappointing service and support
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Sathish Naidu Rudhra (@sathish_rudra) reported@JioCare So called service requests are closing automatically without customer’s acknowledgement. You people are creating service requests and closing no resolution is provided till now.
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Anonymous 🇮🇳🇮🇳🇮🇳(Kattar Indian) (@Fly_Hightweeto) reportedFinally after calling their customer care whole day . My internet is back after 2 days and 5 hours. It’s irritating to follow up whole day. @JioCare
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Athar khan (@AtharwwwKhan) reported@JioCare @imbhaskarverma There were times when I tried calling more than 500 times because of the network problem, and when the calls still did not connect, I got so frustrated that I even threw my phone in anger.”
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Raghuram Gowda (@Raghuram909) reported@jiocare this is the worst customer service ever I would suggest no one to opt for jio fiber they are not assigning a person to rectify the problem and are dodging my request from the past 3 days with no resolution #scam #jioscam
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digitalmradul (@digitalmradul) reported@JioCare More than a week since payment and still no installation done. Multiple schedules were missed and now the order is again assigned to a future date without a clear timeline. Very frustrating experience. Kindly cancel the order and refund my amount immediately. @JioCare
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Ravinder Kumar (@ravikush) reported@JioCare One more SR but no refund, Dear Customer, Service request no SR000035P0DL has been raised in your account. You will receive an update for this request by 2026-05-13T13:00:49. To track the status of your service requests at your convenience,
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Ashutosh Pati (@ashutoshpati247) reported@JioCare Is it possible to get Jio AirFiber installation today at my location? Facing continuous slow network issues and need a stable connection urgently. Location: Belari Village, Somnathpur Post, Balasore, Odisha - 756019 Please check availability and help.