Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Delhi, Durgapur, Vadodara, Jaipur, Mumbai, Cochin, Pune, Chhindwāra, Tanuku, Cuttack, Kolkata, Bhubaneshwar, Chandigarh, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Phone | 3 minutes ago |
|
Delhi
|
Wi-fi | 26 minutes ago |
|
Durgapur
|
Internet | 48 minutes ago |
|
Vadodara
|
Internet | 1 hour ago |
|
Jaipur
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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S R Jangid (@s_srj) reported@reliancejio Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.
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Owais Siddiqui (@OwaisSi74760148) reported@JioCare There is no internet network in D Mart Ganeshpeth, Nagpur area.
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Alok kumar singh (@Alokkum45747037) reported@JioCare jio network is not coming in my village today.we are troubling for call anyone. I think jio tower generator is not working. Dear team i kindly request you Please call the landlord whoes standing on the tower Vill - Tiyay ( market) Dist-siwan, State - Bihar Pin 841231
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PRATEEK UPADHYAY (@pkupadhyay566) reported@ConsumerHelp_ @JioCare Thanks for resharing, but my issue is still unresolved. Internet not working since 30 April. No engineer assigned yet. This delay is unacceptable. Please intervene and help resolve urgently. Request ID: SR000034R69N
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Ajay Bhyan (@ajaybhyan9) reported@JioCare JioFiber unusable since installation. Weeks of complaints, tickets (SR00000HLA96) closed without fix. 5GHz not working, both SSIDs stuck on 2.4GHz → unstable internet. Work impacted. Need urgent resolution & accountability. #JioFiber
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Chandrakant G. Ghadge (@chandrakant_214) reported@Airtel_Presence @airtelindia please improve in your hello tune service as new songs not quickly update to set hello tune where I always impressed with @JioCare where they quickly update songs in hello tune service but badluck my primary number is Airtel🤦🏻🤦🏻
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Rishabh Ojha (@KungFooPandit) reported@JioCare It’s closed again without a resolution. Who is it being escalated to? The Ambani family, only they can be this busy..
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Amit kumar behera (@Amitkumarbeher8) reported@_d_debasis @JioCare I'm also facing same problem.. That's why I'm switching to AirteFiber
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AJ (@Atul_scorpion) reported@JioCare hey, someone from your team has already initiated the Cancellation Process.. So I have requested some other Fibre service provider..
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Rupam Das (@nibirrup) reported@JioCare I want to surrender my jio fiber. Can I get a call to know the process,as you have made it impossible for customer to reach the CC executive with automated response.
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How is that 🐟 (@Howizthat) reported@JioCare Then I reach out to a friend working with jio and said to me that company have left no option for consumer to cancel their subscription. As a consumer it is my right to opt-out from service and I want jio team to really take this very seriously
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Rahul Shah (@imrahul_2018) reported@JioCare Now ur customer care has started misbehaving and saying we will not send technician
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Abhishek (@_abhishekbehera) reported@JioCare is asking me to take a new connection and cancel the existing one—without any refund for the unused period. This feels misleading and unfair. Kindly resolve this by either enabling relocation or providing a refund for the remaining validity. #JioAirFiber
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Naitik Garg (@gargnaitik23) reported@JioCare Is it able to cancel that recharge plan? Please can you call me
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Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this...........
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Ajay Gorecha 🇮🇳 (@gorechajay) reported@reliancejio @JioCare. My JioFiber has been down since Friday. Your app shows 'We will inform you asap' nothing more than that. I pay in advance to get smooth internet connectivity. Now I need a refund or an extra 4 days of internet in my JioFiber. JioFixedID: +91-2758359823
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Rahul Shah (@imrahul_2018) reportedHey @JioCare @reliancejio, this is nothing short of looting! Taking advance payments from customers and then providing ZERO internet service is unacceptable. Thousands are facing this and your support is non-existent. Fix it or refund it! 😡 #JioDown #JioLoot #ConsumerRights
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Mahesh Madhyastha (@MaheshMadhyast7) reported@JioCare You are not responding even in dm , refund my money immediately!! Pathetic service
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Prafull Bonde 🇮🇳 (@prafull_bonde26) reported@jio_fiber @JioCare very bad fiber service
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Nabarun Maiti (@NavY_alMaiti) reported@JioCare @airtelindia (2/2) At one point, I had to beg at the Jio service center because they hadn't resolved my internet issue for over 15 days, even though I had already paid for 1 year and it was impacting my office work. They treated me like a dog—maybe worse than a street dog.
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Premkumar Mushkam (@PMushkam29669) reported@JioCare My issue? Still unresolved. My patience? Evaporated faster than your network signal during peak hours. REFUND MY MONEY NOW – or are you too busy counting billions to notice one loyal fool who's finally had enough? #JioFail #RefundJio #CustomerServiceNightmare
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TheEvilGuy (@JaiPrakash12330) reported@JioCare @reliancejio Order ID NO00015DVIC1 ordered a new jio sim;supposed to be delivered in 48 hours but till now 96+hours has passed but haven't received it yet the delivery agent currently assigned is not receiving my call since 3 days and no resolution provided till now😡😡
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Shubham Dubey (@imreal_shubham) reported@JioCare @reliancejio every time I face issue I get this sms this is so annoying Dear Customer, Your service request no SR0000351XOV has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. Not sure why ?
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Rahul (@rahulonsocial) reported@JioCare Cancel immediately
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virendra singh (@singh_virendra7) reportedHaven't received any update from @JioCare yet. Now they have stopped Jio Air Fiber service saying my recharge has expired.
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Naman Bohra (@NamanBohra7) reported@JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!
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Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this.........
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N (@N2Nitin) reportedIf not prot done by jio whey stuck my 349 whey not refunded whey using my MONEY without interest @JioCare have mnc no issues so whey holding customer MONEY please update
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Puneet Aggarwal (@puneetworld) reported@reliancejio @JioCare support have become so pathetic .. tried calling time 5-6 times in last two weeks but they don’t help support and neither register complaint for visit. Planning to move to airtel now.
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Mrutyunjay Mishra (@MrutyunjayMish8) reported@JioCare Booked Jio AirFiber, KYC done on 28 Apr & installation scheduled for 1 May, but no update yet. Assigned agent is not responding & rejecting calls. No help via email either. Request immediate assistance or reassignment. Mob: 9238944792 #JioFiber #PoorService