Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/23/2026 11:45

March 23: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Rājkot, Rohtak, Kota, Jaipur, Patna, Hyderabad, Mumbai, Dehra Dūn, Lucknow, Sūrat, Gurgaon, Kanpur, Shillong and Bengaluru.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaRājkot Internet
IndiaRohtak Internet
IndiaKota Total Blackout
IndiaJaipur Phone
IndiaPatna Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterParv Master Parv (@MasterParv) reported

    @JioCare Since 22march our STB not working , made complaint on call centre , they say engineer will visit & solve the issue , but no body came , nothing done , , and in app status updated issue resolved , how this is possible , is this the way jiocare works

  • mikhilbhat111 Mikhil Bhat (@mikhilbhat111) reported

    Paid for a JioFiber connection, unable to get it installed. Unable to contact customer care because Jio has made it impossible for paying customers to get their issues resolved. Thanks #reliancejio #jio Thank you for the super informative response, now all my problems have been

  • fa_is_al Faisal Anees (@fa_is_al) reported

    @JioCare your jio mesh is not working, take it and return my money

  • itsyuvrajbhatia Yuvraj Bhatia (@itsyuvrajbhatia) reported

    @JioCare I have made 2 4g data recharges right now one of 11 rupees and one of 21 rupees but I'm unable to activate the plan and it's not reflecting in the myjio app please help asap

  • advocatenkdass Advocatenkdass (@advocatenkdass) reported

    @JioCare Jio fiber line broken since 3days complaint so many times but no service. Jio fiber no 1353566165

  • SamithBanerjee Samith Banerjee (@SamithBanerjee) reported

    @JioCare Jio network is not working Rangapara (Assam) I can call to customer service but customer service is not response my call .

  • Vaibhavi_k_shah Vaibhavi Shah (@Vaibhavi_k_shah) reported

    @JioCare I am tired reaching out to your customer care, the same thing is repeated by you always!

  • AshishT57716711 Ashish Thakur (@AshishT57716711) reported

    @reliancejio one of the worst services by you Guy's. Really this is poor feedback for you how many times I have to complaint very very bad ....

  • calimafiaa Calimafiaa (@calimafiaa) reported

    @JioCare Please change your handle to JioCaresnot. That will be appropriate for the way you handle things. Continuous follow up and not even a call from the service team until now. Shame on you all!!!

  • Jk_bhayani CA Jiten Bhayani 🇮🇳 (@Jk_bhayani) reported

    @JioCare Lets wait for then say for a week.? Will it be resolved by that time? Coz you can’t give vague reply regarding solution..

  • Notion_junction Urban_Hermit (@Notion_junction) reported

    @reliancejio If you are not capable of giving services to your customer please let them know. Your ground staff is inefficient and unprofessional. How can there be an outage for 48 hours in this age of technology? Very disappointed. #JioFiber

  • ng80429 Nilesh gupta (@ng80429) reported

    @JioCare Worst company cheated my 200 Rupees.

  • abhaystoic ‏Abhayyy (@abhaystoic) reported

    @JioCare Don’t bother. I’ve done it like a million times now! I’ll get another “we have escalated the issue“ or “it will be processed in 21 days” or “your refund was processed according to the system” etc. etc. Alright, I’ll DM one more time, let’s try again.

  • Dharmam1989 Be-ing-Self (@Dharmam1989) reported

    @reliancejio unable to do wfh, very slow internet. Kindly resolve it asap

  • satishgupta026 Satish gupta (@satishgupta026) reported

    @JioCare poor service and poor speed of jio ... Slowest network of India ...नाम बड़े दर्शन छोटे 👎👎👎👎 @reliancejio

  • Notion_junction Urban_Hermit (@Notion_junction) reported

    @reliancejio If you are not capable to giving services to your customer please let them know. Your ground staff is inefficient and unprofessional. How can there be an outage for 48 hours in this age of technology. Very disappointed. #JioFiber

  • hiteshbajaj80 hitesh bajaj (@hiteshbajaj80) reported

    @reliancejio @JioCare network not working since morning. Care says technician not available. Very poor response.

  • SamithBanerjee Samith Banerjee (@SamithBanerjee) reported

    @reliancejio Jio network is not working Rangapara (Assam) After log days I call jio customer service but customer service is not response my answers .

  • Ratnesh18857481 Ratnesh Yadav (@Ratnesh18857481) reported

    @JioCare That is the problem, I have to delete messages, again and again. And I am sure you are not going to stop these things with my single tweet.

  • Singla16Neeraj NEeraj Singla (@Singla16Neeraj) reported

    @JioCare Hey Team your Jio Fiber is down in area since 2:30 PM. Sector 14 Hisar. Can you please check and update us? @reliancejio

  • AbhisekPa Abhisek Pal (@AbhisekPa) reported

    @reliancejio Worst service ever, my fiber is cut outside my home, no one is visiting my place for last 3 days.

  • Siddarthique Siddarth (@Siddarthique) reported

    @Dhileep075 @reliancejio @JioCare Same here. Me and my family uses Jio for nearly 4 years since launch. But, suddenly facing extreme crisis. But reply is silly as, many are using and so it's slow. Please help me too.

  • ysaigal Politics mein PHD (@ysaigal) reported

    @JioCare There is no response and no hope of any rectification .. with this quality of service how will you survive??

  • ifarhanking Farhan🇮🇳 (@ifarhanking) reported

    @JioCare I need your help

  • Viver96868136 Viver (@Viver96868136) reported

    @madhukishwar @reliancejio Obnoxiously unusual , lodge a strong customer service complaint .

  • Gouravroy1076 Gourav (@Gouravroy1076) reported

    @JioCare **** you and your worthless brand 😡

  • Misty_Y Misty (@Misty_Y) reported

    @fiber_jio @reliancejio I'm trying multiplayer online gaming via Xbox but always getting Strict Nat type and Double-Nat/UPnP-not-available issue. Is there a way to fix these issues? @airtelindia is this issue with airtel also?

  • NikhilOswal Nikhil Oswal (@NikhilOswal) reported

    @JioCare Pathetic service support. At least 3 attempts made to contact the customer care but all disconnected. You are cheating customers by overcharging in postpaid bills. Went to the store as well but even they have no answers. Absolutely hopeless. @reliancejio

  • akrai29 akrai29@outlook.com (@akrai29) reported

    @JioCare If your plan validity is about to expire you will get bundle of notifications but if your money got stuck they won't even bother to inform you that when your got refunded. The Worst customer service in telicom. @reliancejio @airtelindia your customer service is better

  • vebs007 Vaibhaw Dolas (@vebs007) reported

    The executive was saying if the local jio office gets an e-mail from jio headquarters then and then only they can proceed for an installation. Strange? @JioCare you guys want a new customer base or not?