Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Chās, Bhubaneshwar, Pune, Mumbai, Guwahati, Bhopal, Delhi, Hyderabad, Mysore, Mandi, Kolkata, Patna, Chennai, and Durgapur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 3 hours ago |
|
Chās
|
Internet | 3 hours ago |
|
Chās
|
Internet | 3 hours ago |
|
Bhubaneshwar
|
Wi-fi | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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प्रशान्त किशोर (@iprashantkishor) reported@JioCare Today is 19 august Stil nobody contact me Worst service @_MukeshAmbani @DoT_India
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Mohammed Chotumiya (@MohammedChotum2) reported@TRAI @_MukeshAmbani @JioCare mai 2022se call kar ra hu network regarding but jio customer agent was disconnect call
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Alvin (@AlvinDeVlix) reported@JioCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?
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Sushil Baghel (@sushilbaghel09) reportedVery pathetic service by @reliancejio JioFiber has been down for 2 days. Complaint already raised, but no technician has visited. Customer care keeps me on hold and disconnects the call. Extremely disappointing service. Please resolve this urgently. @jiocare
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Mihir Mangaonkar (@mihir_nam) reported@JioCare so finally this service request has been closed how about rebate for the time lost..
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Asuriya1996 (@AlluSuryanaray3) reported@JioCare Waste of time, worst service
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🅶🆄🆁🆄 🆁🆂 (@GuruRS6) reported@JioCare Your Internet is so slow I even can’t able to see you dm
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The Albert Indian 🇮🇳♥️ (@KumarVanshi11) reported@reliancejio @JioCare Please help us
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio I was told by your social media executive on call that an update will be shared by 18:00 hours, no update has been received yet. Really pathetic service.
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sameer (@sameeranandana2) reported@JioCare Still no use I was waiting from last 3 days and that sales person who has done the kyc to me (7671953374 - Manikumar Thadikonda) is not picking my calls. when it comes for payment jio need money immediately but when it comes to service jio will not respond @JioCare
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Praveen Kushwaha (@praveenkushwaha) reported@JioCare Bear with us!!! Firstly your Wifi is down for atleast 10 days a month and Jio dont have shame or courtesy to refund amount for days where system down which is your problem. I will write to consumer court for harassing and not compensating for sure. shame on such brand
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G.S Arora 🇮🇳 (@thegaganarora) reportedThese fraudsters take advance annual payments and ghost you the second their garbage network collapses. Do not fall for this cheating, scam company save your sanity & switch straight to airtel or reliancejio instead. @TRAI #ExcitelScam #WorstISP #BroadbandFraud @excitel_rocks
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abhayahluwalia (@abhayahluwalia) reported@JioCare It's already 48 hours since this connection is down. And No one visited my place. Also will Jio refund me for these two days without internet?
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Ayush Mangal (@ayushmangal_12) reported@reliancejio @JioCare, Facing severe network issues with Jio — internet speed is extremely slow and I'm also experiencing frequent calling problems. Please look into this issue and resolve it ASAP
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Love for India (@luv4indiaaa) reportedJio network having issue in 4g data (5g just only name) and call while in room in Sheetla colony gurgaon A block Data is On LTE network but can't make call and internet not run from mrng @JioCare @reliancejio Paise bdhane ki bahut lgti h service gobar jaisi h @TRAI
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vipendra kumar (@KumarMishra000) reported@reliancejio @reliancejio It has been 4 months and my refund of ₹2,221.46 is still pending. Complaint SR0000385JNH was raised on 11 June with a promised resolution within 72 hours. Payment reference LR00001DDVB1. Why is my money still not refunded? Please resolve this ASAP
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Anand Kumar Singh (@AnandKu07371381) reported@TRAI Worst speed of @reliancejio in my area bina Uttar Pradesh
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varun surana (@varunsurana77) reportedHow to surrender and get refund or the 3 days old jio wifi connection @JioCare . Its not working properly 2 visits and 3 call supports done in last 3 days but finally its not working. Connection taken 3 days back. Worst service
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जितेन्द्र सिंह रावत (@jsrawat73) reported@reliancejio Technical glitches can happen, but treating misleading information sent to the customer as normal is not right. We are talking about ₹899 here, not just a “missed call”!
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pramod gadkar (@gadkar_pramod) reported@JioCare Wrong, the issue still there, no one attended the problem the set top box still not working
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SJ SivaSubrahmaniam (@sivacreatives) reported@JioCare If you can process any refund or compensate for the downtime, i will be very happy. however, may i know why its occuring frequently? Is it due to a software update or cable issues? Why no one is fixing the root cause of this issue
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Maulik (@Mulikkk) reported@JioCare @reliancejio Dear Customer, Service request no SR00002NJFB4 has been raised in your account. You will receive an update for this request by 20/08/2026 11:04. To track the status of your service requests at your convenience,
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Anurag Pal (@AnuragpalGCTI) reported@TRAI Every Day, Something Every Day Speed Is Too Slow For Can't Run Speed Test. Jio is Worst Performing Internet Service Provider in Congested Areas. #Jio #Jio5G #RelianceJio
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Devangi Ghosh (@DevangiGhosh07) reportedDear e-commerce apps please assign a human customer care..why tf am I talking to an ai? How am I supposed to abuse an AI? @reliancejio @JioMart
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Jaydev Jha (@jaydevbhardwaj) reported@JioCare How can be activation completed, never got connection , it was cancelled by jio due to slot full in my area than how connection gets activated. Alteast verify the scenario and the issue before reply. Worst service @JioCare @reliancejio #worstservice refund advance payment asap
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Sahani Sanjay Ku. Dhauli (@dhauli_sanjay) reportedDear Jio Company! @JioCare @reliancejio My No 7735638342. Your Network Very Bad & Your Services like Very Very Deadly. 😭 😭 No Team Support No Problem Solved. So Can u Refund our valuable Money? I want Port to other Network. Please Help me.
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nick (@Nick_N_Shah) reported@JioCare Vidhi, 1st of all pls stick to the meaning of your nickname. So pls stop using few days, never ending. As I have said till Friday afternoon show me miracle no more extra days. I don't want take my hands out of the gloves pls respect it. A humble request, don't push
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Harsh Kumar (@realharshkumar) reportedJio AirFiber customer support is actually revolutionary. When you need support: 🤖 When Jio needs payment: 👨💼📞 Apparently humans at Jio only spawn when a bill is overdue. 😭 @JioCare @reliancejio
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Sushant Sharan (@Sushantsharan2) reported@JioCare Really disappointed with @reliancejio service. I have been facing the same issue fron the past 13 days and despite registering a complaint, there is still no resolution, poor customer support and zero accountability. How long does it take to fix a customer issue?
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Madhav Tripathi (@madhavtstocks) reported@jitendraverma__ @JioCare This doesn't happen with me mostly but at least two times this happened with me. Never share your 5G data with a 4G network.