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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 2: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Vijayawada, Lucknow, Bānposh, Mumbai, Chhindwāra, Thiruvananthapuram, Madurai, Gurgaon, Kolkata, Pune, New Delhi, Kawardha, Bhubaneshwar, Patna, and Jaipur.

CityProblem TypeReport Time
Vijayawada TV 4 minutes ago
Lucknow Phone 21 minutes ago
Bānposh Internet 24 minutes ago
Mumbai Wi-fi 2 hours ago
Chhindwāra Internet 2 hours ago
Thiruvananthapuram Total Blackout 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Roshanpawar___
    Roshya (@Roshanpawar___) reported

    @JioCare @reliancejio Still waiting for a response! Network and data are completely dropping during calls in Mohadi (431214). Please check DM and resolve this on priority!

  • SheikhMahabubE1
    Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported

    @JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank

  • nitesh_business
    Nitesh Tibrewal (@nitesh_business) reported

    @JioCare I am currently in Dubai. I have all the documents needed for verification. Can we please connect? Also, I don’t know why network coverage is not being shown in my JIO eSIM? I have the data roaming on. No network bar.

  • therashtravaadi
    The Rashtravaadi! 🚩🚩🇮🇳🇮🇳 (@therashtravaadi) reported

    @JioCare FOR THE LAST TIME - I FOLLOWED THE EXACT STEPS ON MYJIO APP! The lead number was NOT generated! NOT MY FAULT! The onus is on JIO! I have sent countless emails, made numerous calls to get this same stupid response over and over! Stop being so inefficient and improve your system!

  • the100xGUY
    Shivam Tyagi (@the100xGUY) reported

    @tanyachawla31 @reliancejio Tell me your state.. I have few numbers to contact in jio.. saved the numbers when had issues in past

  • arjun_sbhandari
    Arjun Singh (@arjun_sbhandari) reported

    @reliancejio 13+ yrs customer. Bought ₹1,102 IR pack on 8 Aug for Afghanistan (9–18 Aug), but roaming didn’t work. Yet ₹1,200 extra data charges appeared in my 23 Aug bill. Please reverse. SR: MR0001SJQ2VB @reliancejio

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix

  • drygin__
    ツ (@drygin__) reported

    @JioCare It’s been over two months and Jio has not refunded my deposit. Their service is incredibly apathetic.

  • dustofyourfeet
    UnderHisCommand (@dustofyourfeet) reported

    Worst ever service nobody listens to your complains here @JioCare Have complained about internet slowness n fluctuations but nobody cared to visit since last couple of week

  • PritaamRajput
    Pritam Singh Rajput (@PritaamRajput) reported

    @JioCare Check d-m still network issue

  • iamrkrish
    RK (@iamrkrish) reported

    @reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help

  • mohitbetala
    Mohit Betala 🌞 (@mohitbetala) reported

    @JioCare @reliancejio 2. Drove to their corporate connection servicing office 8kms away, on 31st August to port my corporate number - they are still to process it. 3. Had an unattended broadband down request pending for almost 12days, & nobody turned up. Paid an ex-employee to get it fixed. @JioCare

  • Rajesh_Chauhan3
    Rajesh Chauhan (@Rajesh_Chauhan3) reported

    @JioCare Bar bar ek hi type massage aa rahe only step But problem ka solution aa raha step by step process muje pata he Lekin error msg "offer allready redeemded" aa raha he Wrost guidelines aa rahi he customer care executive se @reliancejio

  • iShrwanKumar
    Shrwan Kumar (@iShrwanKumar) reported

    @reliancejio @reliancejiocare My JioAirFiber (+91-6422351675) 100 Mbps plan gives only 1–2 Mbps. Browsing & CCTV app are unusable. Engineer takes OTP, marks it resolved, but the issue returns within 1–2 hours. Please fix it permanently or refund my recharge and take back the AF.

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.

  • _suryapanda
    Surya Panda (@_suryapanda) reported

    @JioCare, what type of stupidity is going on. Why you are restricting the customer to connect to a customer care executive. First you disconnect the services without any intimation and then not allowing to register a complaint over phone.

  • Priyans48776723
    Priyanshu Dwivedi (@Priyans48776723) reported

    @reliancejio my jio no 8287544093 not working properly no internet access very poor quality of network gr Noida delta 1

  • seowithsankar
    Sankar (@seowithsankar) reported

    @JioCare Hope atleast this time your service engineer will come on the specified date and time

  • akshat__01
    Akshat Saxena (@akshat__01) reported

    It has been more than 4 hours and still no support call, no way you can raise request, pathetic service!! @JioCare @reliancejio @_MukeshAmbani

  • MeetAjitPradhan
    Ajit Pradhan (@MeetAjitPradhan) reported

    @tanyachawla31 @reliancejio Agree. The app is designed in such way that you can't raise a complaint.

  • santoshsah86511
    santosh sahu (@santoshsah86511) reported

    @JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI

  • pratty_prat
    Pratty (@pratty_prat) reported

    @tanyachawla31 @reliancejio This is their scam. As per the engineer, they never refund the 3M advance you give. They gave me back 200/- & closed the case. I had to find & reach out to the head of service for Jio and make my case to get them to try & expedite my full refund that came 2M later.

  • poojann
    POOJAN SHAH (@poojann) reported

    @tanyachawla31 @reliancejio Same issue.

  • wewekay
    vvk (@wewekay) reported

    @bashterminal @reliancejio @JioCare Happened to me as well. Their relocation service is atrocious. Had to switch to another ISP.

  • Ashishk_DR
    ASHISH KUMAR (@Ashishk_DR) reported

    @tanyachawla31 @reliancejio customer care has no knowledge.only set of answer they have. they can't answer your question.They will just recite the script.

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • anurodh78
    Vaibhav Mishra (@anurodh78) reported

    Thank you @reliancejio @JioCare I have placed the connection cancellation request today. Overwhelmed with your customer support.

  • PavanMallige
    mallige.pavan (@PavanMallige) reported

    @JioCare The information requested has been shared: please cancel the services and initiate the refund

  • AbhiSinha2003
    Abhi Sinha🚩 (@AbhiSinha2003) reported

    @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

  • KannanRamswamy
    Kannan Ramaswamy (@KannanRamswamy) reported

    Jio worst customer service there app is not clearly mentioning details while looking for recharge i lost money recharging wrong package inspite of complaining to customer care etc and CPGRAM they say nothing can be done. i lost money @PMOIndia @reliancejio @AshwiniVaishnaw