Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Coimbatore, Chhindwāra, Hyderabad, Sopur, Patna, Guwahati, Kozhikode, Pune, Bengaluru, Kolkata, Chennai, Jaipur, Madurai, Lucknow, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Internet | 44 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Sopur
|
Phone | 2 hours ago |
|
Patna
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ganesh Kumar Gupta (@guptaglt) reported@JioCare @JioCare Jio Fibre not working since last 3 days. Number ±91-3774357769 Nobody visited at scheduled time. They rescheduled it themselves for three times now for tomorrow. Worst service. God Bless the customers.
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Supriyo Nandi (@sprnandi) reported@JioCare Multiple device I only do office work. I do not have multiple network band on my router. Thats how the technician set this up. He informed that it has 2.4 and 5 Ghz intrigated in single network. Now could you please arrange a technician so that he can visit and check the issue?
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Ashish Singh (@ashish_singh_in) reportedFacing issues with my installation. The setup is still incomplete and no proper update from the team. This delay is really frustrating. Kindly look into this urgently and complete the installation at the earliest. @JioCare
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ujjwal_p (@__ujjwal_p) reported@reliancejio I want to ask ,Do not watching ipl on jio hotstar makes us , less of a user of jio services ,because when ever i use network after 7 pm my speed is very slow neither 5g work nor high speed ,
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राम भक्त (@Ayodhyawaasi) reported@JioCare Your engineers are not coming for visit, and you are giving me advice to reboot device and perform run diagnostic. Pathetic service. Wrong decision to use jio.
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Ishaan Rajput (@IshaanR88248725) reported@JioCare I have already tried rebooting and running diagnostics multiple times. The router is still offline for 4+ days This is clearly not a basic troubleshooting issue. Please escalate this to a technical team member or arrange an engineer visit immediately Registered number: 8595265008
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Balamurukan (@bawesme) reported@JioCare Guess its time I need to looks for other options as @JioCare has no plans to address customer complaints
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Amit Kumar Sadhukhan (@amit_msdian) reportedPaid ₹2221 for Jio AirFiber. Order active but executive cancelled & not responding. Need urgent installation or action. Order ID: NO0001CT0NB0 @JioCare @reliancejio Immediately arrange a solution otherwise I will go to the consumer forum @_MukeshAmbani
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Shaleen Pareek (@Shaleen158) reported@JioCare Are you guys working as Chatbot or using Auto reply. I said cancel this order.
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Parveen chaudhary72 (@chaudhary72_p) reported@JioCare I have tried contacting customer care multiple times via calls and emails, but there is no proper response or resolution. This is very disappointing and causing inconvenience in daily work.
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Shripad Supekar (@supekar15710) reported@JioCare My issue is not resolved...also share me resolution...
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Vikram Kumar (@ImViikram) reported@JioCare @reliancejio Very poor service from #Jio I visited Masoodpur & Saket Jio stores in New Delhi twice in the last week for a duplicate SIM (lost SIM issue). I had to manage my office work to visit both stores, yet no resolution.
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Er azharuddin Ansari (@itz__ansari) reportedInternet buffering @JioCare 9373768797 raise complaint
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Jemin Lucy George (@JeminLucyGeorge) reportedCalled @JioCare and the concerned tried to connect to the network team twice, but couldn't. Assured a call back, again no action. Tried porting, generated UPC. A lady called requested to hold t porting and assured the solution. Again no action over a long time. Fake commitment?
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Umesh_Jagadal (@umeshjagadal) reported@JioCare I can understand but how many days and how long does it take to fix the issue? Moreover can you clarify what's the issue in my area as if this is this wired connection. You guys are really testing the patience from the last three weeks. I really don't have any hopes for you.
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Vikky (@vikky_244) reportedHey @JioCare i have your airfiber . I lost all my 1000 GB and my monthly renewal was on 25 march.... I talked to customer care but they didn't respond... Do something
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bk (@tweetbkp) reported@reliancejio @JioCare Hi your internet services in my area in NCR is intermittent since last 6 hrs and when complained to customer care , they say they will take 24 hrs. Will you give me a rebate of the outage. Pl sort it out ASAP
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V K (@KUMARV79) reported@reliancejio @JioCare Jio's service is becoming very pathetic day by day. It takes a week to fix it and no one answers it. If it continues like this, then there will be nothing left except removing the Jio Fiber connection.
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare @JioCare Today also technician came in the evening 6:00 pm and changed only the ODU instead of changing both and the problem still persists now tomorrow also he says he will come in the evening.Please request you engineer visit in the morning
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Manoj Kumar (@manojpathak91) reported@JioCare Again Another day gone, issue is still same without any progress. No update from jio, nobody tried to reach.
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SUNIL SHETTY (@shettysunil74) reported@reliancejio I am writing to formally lodge a complaint regarding the persistent issue of Jio mobile (9820740417)network connectivity in our building, CyberTech House wagle estate Thane 400604. Despite being regular users of Jio services, we are experiencing complete lack of net.
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JITENDER (@JITENDER9698) reported@reliancejio Hello sir/madam my name is Jitender from last 3 days recovery agent harassed and abused my friends and family kindly please tell me how can you provide my call history details to any of recovery agent he specially told me he got my call details from jio kindly explain this otherwise i may file a complaint againt you
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Adarsha bhasari (@adarsha_bhasari) reported@JioCare What's the point of reschedule service engineer visit everyday without actually
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Awara Launda (@LaundaAwara) reported@JioCare worst experience i have scheduled technician visit and guess what it got rescheduled without any call or message
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Shoaib Ansari (@Shoaib_A5) reported@JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?
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Sujitkumarsahu (@Sujitku27038096) reported@JioCare Already 30 days passed what are you saying its in progress no one contacted last 30 days after payment..so i request you kindly cancel the connection and issue the refund.. Right now i am not interested for new connection
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Nabajeet Mandal (@nabajeetmandal) reported@JioCare This is general feedback, not a personal issue. Please consider bringing back long-validity low-data plans.
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Vishal (@virustagi) reported@JioCare I'm unable to access my OTT subscriptions using my registered mobile number. Need your help
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NKPatil (@NKPatil_) reported@JioCare no or very slow connectivity
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MautKaRehpat (@AnupamY79683047) reported@JioCare What is wrong with you people and your services - repeating the same thing again and again in the name of a response - no reason being provided why no technician is visiting to fix the issue since 3 days