Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Guwahati, Durgapur, Cochin, Salem, Bengaluru, Ludhiāna, Agartala, Hyderabad, Nagpur, Mumbai, Bhopal, Bhubaneshwar, Chhindwāra, and Jamshedpur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
|
Durgapur
|
Internet | 6 hours ago |
|
Cochin
|
Internet | 7 hours ago |
|
Salem
|
Phone | 8 hours ago |
|
Bengaluru
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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The Royal Indian (@NagendraIND) reportedHello Jio Airfiber @JioCare @reliancejio I pay every month 1060 rupees is total waste of money. I never get even average speed of internet speed. I pay for upto 100 mb speed but i get in kb. Do something immediately. Addr Pakaha, district - Deoria UP - 274404 Reg mob 9716905040
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A M (@snehatalking) reported@JioCare my jiofiber connection has become so slow that the room beside where JioFiber is located doesn't have speed to even run a youtube video but when doing "run diagnostics" no issues detected..I am a JioFiber customer frm 2021, is it a sign for porting to @airtelindia ?
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Sanjeev Katyal (@katyal1sanjeev) reported@JioCare 15 days, multiple emails, and one engineer visit, no one could figure out the issue. Infact I increased the speed to 100 mbps yesterday and still getting the same pathetic speed. Done with jio now. Raising a disconnection request
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Dilip solanki (@sdilipkumar51) reported@JioCare No installation done till date, yet customer care says I have to pay charges from 06/06/26 onwards for a service I haven't used. Absolute harassment. Tomorrow I am heading to Consumer Court to file an official complaint with all call recordings. #ConsumerForum
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FAHEEM SYED (@faheemsyed_6) reported@JioCare Don't Dm Just Post Here So It Will Be A Proof For Public That You Resolve Issue Or Not @JioCare
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Satish gupta (@satishgupta026) reported@JioCare 103th time same issue This team is so deceitful, incompetent, and arrogant that they don't take action on complaints. They just ask you to send a message, share something, or provide your number and location, but no actual work gets done—the entire Jio TV team is useless
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Shubham Sharma (@SirKilluaa10) reported@JioCare @reliancejio Extremely disappointed with JioFiber service. Frequent internet outages, unresolved connectivity issues, and poor customer support. I expected better service. Left with no option but to discontinue my connection. #JioFiber #jiocustomercare
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Ankitkumarsingh (@iamaks89) reported@reliancejio @JioCare After paying 900 ruppess..still unable to use 5g . Whenever i complain u say it is temporary problem.4g is working gd bt 5g just disgusting @AshwiniVaishnaw do government have any rules to look after ppl after Even paying money JIO IS WORST ( MONOPOLY )
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Subhajit Malakar (@SuvojitSubhajit) reported@JioCare Still having internet Problem at Mira Plassey. Pin - 741156
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Suman Chandra Das 🇮🇳 সুমন দাস (@djsuman4) reportedDear @reliancejio I really don't understand why there have been so many internet issues over the past month. I keep facing frequent network disruptions despite paying for my recharge on time. I'm paying for this service, not using it for free, so I expect reliable connectivity
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आयुष्मान 🔆 🇮🇳 (@aayushmang1) reported@JioCare no is working on my problem. it's a simple 10mins work but three days past my internet is down
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Dharmendr Klal (@Thekalal) reported@Sandep_80 @JioCare incoming me @airtelindia is the worst they stop incomming call immediately
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Sunish Rai (@sunishrai) reported@JioCare Did not get any resolution
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sanjeet kumar (@ksanjeet924) reportedHallo sir, Mobile no-6003962360 Location -Diphu karbi anlong pribi market,HOJAI ,ASSAM 782460. Sir my network so full in my mobile.but I problem face 1 week not operated data. So i requested to you please check data problem in my area.@reliancejio @JioCare @_MukeshAmbani
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gARV pAHWA 🇮🇳 🇫🇷 🕉️ 🚩 (@garvpahwa09) reported@JioCare @JioCare @reliancejio worst customer support i've seen!!!! support is going in circles. I lost my phone & SIM abroad. You ask me to update my email via MyJio, but login requires an OTP sent to lost SIM. Not returning to India for 1 year. Still giving generic AI responses!!!
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antony richard (@antonyrichardm) reported@chakraborty463 @reliancejio @JioCare Is your issue solved. Mine still persists.
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Mohit Khanna (@mohitkhanna87) reported@JioCare hi, in live tv+ all I can see is Dd madhyapradesh. Is there any way to resolve the issue and get Unite8 tv. I have tried resetting the Stb
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Ashish Hake (@ashishhake_) reported@JioCare I am still counting your few hours... Can you please tell the year in which i will get the installation? Or this is just scam to get the booking amount from customer and give no service?
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Aakash Thakur (@skypahadi) reported@JioCare i have shared all the necessary details in the dm kindly provide ne resolution ASAP. It is really very pathetic that its been 2 months that u haven’t shared the refund yet
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Ajay Kumar (@AjjuSonkhle) reported@JioCare @JioCare Are you even reading the complaint? The issue is not internet speed, the connection has been completely down for days. Sending irrelevant template responses only proves that the complaint has not been properly reviewed. This level of support is unacceptable.
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Suryanshu Nayak (@suryanshu_nayak) reported@JioCare Despite multiple calls, technicians either don't answer or simply say the issue has been escalated. Appointments keep getting put on hold, forcing me to reschedule repeatedly.
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Sammy (@Jainshreyas95) reported@JioCare @reliancejio I have tried calling several times to toll free number . My Service Request number SR000038IU7H. They have schedule for 19th June. Is this some kind of joke? The area I am staying has no jio tower so we can’t even use mobile data. Give me solution asap.
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @JioCare The issue is no longer under diagnosis. Your technician has confirmed the device is faulty. The only pending is replacement.Please provide: • Replacement request number • Manager responsible • Confirmed replacement ETA • Downtime adjustment details NCH No: 9517947
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @reliancejio The faulty device has already been identified. Please provide a replacement ETA or initiate disconnection and refund. NCH Complaint No: 9517947 2/2
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NEO (@fcb_neo) reported@dtuhin2 @JioCare @reliancejio and also the problem is they dont want to give jio fiber even if its available in the area.
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shalendra singh (@shalendrasingh5) reported@reliancejio @jio_fiber wifi fiber date 11.06.26 but wifi installation still pending. Continuously call customer care for installation but every time.They says installation will be done next 2 hours but result nill.requests share steps cancel because not capable provide service.
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Nirmal Singh (@nirmalnsd) reported@JioCare Hi, it’s been more than a week since I raised a complaint regarding my JioFiber wire hanging outside, but there has been no response or resolution yet. This is causing inconvenience and safety concerns. Kindly look into this urgently and resolve it at the earliest.
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Rohit Patil (@rohitd0345) reported@JioCare Another promised deadline missed. You assured an update by 15 June, but no call, no message, nothing. Installation dates on 8 June and 14 June were also missed. Despite repeated follow-ups, no one explains the actual reason for the delay. Extremely disappointing service.
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Navneet Mukesh | नवनीत मुकेश (@navneet2109) reported@reliancejio @JioCare waiting for jio sim which i ported from @airtelindia for better service. But till this time nor i recieved nor any call from your side when I will get. There is no way either to contact you. Do you call this service?
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Bhuvee (@Bhuveeewrites) reported@JioCare @jagograhakjago Also I complaint to NCH helpline and this is totally shocking that they're also not processed my complaint. I submitted the application on 6th june but still the update is " not processed yet" grievance n. 9237940 @jagograhakjago can you please tell me why its not processed?