Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/01/2025 12:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Jabalpur, Vijayawada, Kanpur, Hyderabad, Barnāla, Kolkata, Mohali, Pālghar, Bengaluru, Ahmedabad, Lucknow, Ratnagiri, Chennai and Haridwar.

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City Problem Type Report Time
IndiaNew Delhi Internet
IndiaJabalpur Internet
IndiaVijayawada Phone
IndiaKanpur Internet
IndiaHyderabad Internet
IndiaBarnāla Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • purohitsunil91 CA Sunil Purohit (@purohitsunil91) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare @reliancejio got this message more than 5 times and still receiving the same. In our endeavour to improve JioFiber services, we have planned network upgrade activity between 22-03-2022 12:00 AM to 22-03-2022 06:00 AM.

  • FirdousTafheem Tafheem Firdous (@FirdousTafheem) reported

    My Jio Fibre not working since last 1 month despite repeated Service Requests. Area: Karan Nagar,Srinagar RELOCATION ORDER no CO0000KLVYFD SR No: SR000019D4YX SR No: SR000018EHPL SR No: SR00001A05L2 Kindly look into the iss @JioCare

  • me_ak7 A.K Choudhury (@me_ak7) reported

    Why? Jio network is so pathetic. You can't watch a video without buffering,this is so annoying .. Gonna change my SIM. @JioCare @reliancejio

  • bhai_job Dr. Therapist 📝 (@bhai_job) reported

    Its time to say Bye bye to @airtelindia. Very poor and ghatia network in faridabad. Its daily routine of no4G in evening time👎. Hi @JioCare @ViCustomerCare,who will be my mobile betterhalf 🌹?🙃

  • sarojrjaryan ଚଷା_ପୁଅ🇮🇳 (@sarojrjaryan) reported

    @reliancejio nacchimpur village near Jaleswar of Balasore district in Odisha facing serious network issue.please solve asap. @_MukeshAmbani

  • bhai_job Dr. Therapist 📝 (@bhai_job) reported

    Its time to say Bye bye to @airtelindia. Very poor and ghatia network in faridabad. Its daily routine of no4G in evening time👎. Hi @JioCare @ViCustomerCare,will you be my mobile betterhalf 🌹?🙃

  • Anishkumarsahoo Anish Kumar Sahoo (@Anishkumarsahoo) reported

    Take this seriously and am gonna file a complaint in Consumer forum soon. This is not acceptable @JioCare

  • AkashKharya Akash Kharya (@AkashKharya) reported

    @JioCare no action has been taken for my complain the issue is not resolved till now can't even get the 3g speed while paying for 4g do something for it..

  • sudhirdwivedi Sudhir🐌🦄🐕🐎🍧🐇 (@sudhirdwivedi) reported

    @JioCare Do not pass #FALSE. I have spoken to one of your customer care executive her name is Puja Mishra and as per her it is not disconnected yet and no pickup is scheduled. #ShameOnYou people can't provide correct info can't help customer but only confuse us. @DoT_India

  • rajesh10sharma Rajesh Sharma (@rajesh10sharma) reported

    @JioCare for last few months I am facing network issue, will you resolve it.

  • AnkurSh67602100 Ankur Sharma (@AnkurSh67602100) reported

    @JioCare @reliancejio seking help.I m sure someone can hear out, since none of ur team r wiling to acept &resolve the issue. I hve heard numerous excuses from team but at last I feel very sorry to hve Jio connection. My humble request is to pls return bck money Ankur 8826275633

  • FirdousTafheem Tafheem Firdous (@FirdousTafheem) reported

    @JioCare Kindly , schedule technical visit tomorrow on the already raised Service Request.

  • adityaparag ADITYA HALDER (@adityaparag) reported

    I have an old jio phone,which is not working.If i buy a new jiophone,can i keep the old number in new phone? @JioCare @reliancejio @reliancegroup

  • ravindiran2806 Ravi Prabakaran (@ravindiran2806) reported

    @reliancejio Jio Fiber fraud Service, taking money in the name of security deposit and not refunding after the device return. Its more than 60 days. Jio is just cheating in the name of Security Deposit and earning profit from it.

  • ArianeJr8 Ariane Jr (@ArianeJr8) reported

    Shillong is just a city for namesake wtf is wrong with the internet @reliancejio cmon fix the internet here!!

  • AshishBala1 Ashish Bala (@AshishBala1) reported

    @reliancejio @JioCare If there is a biggest thief in the world then it is Reliance Group who are robbing money by fooling the customer. Even after surrendering the Jio postpaid number 2 years ago, the refundable security amount has not been received yet.

  • DeepSheoran131 Deep Sheoran (@DeepSheoran131) reported from Loharu, State of Haryāna

    Network issue @reliancejio @JioCare

  • ekalachalo A.D (@ekalachalo) reported

    @reliancejio is like hole hole ho jayega download. Worst network right now.

  • Dip9410 Dip (@Dip9410) reported

    @JioCare my jio fiber is not working for last 2 hours now, router is always blinking In red, kindly resolve the issue

  • sumitroy2011 sumit roy (@sumitroy2011) reported

    @JioCare What do you mean you do not find any issue with this account? So, does that mean I won’t be getting my refund which i am eligible for as per the terms and condition which i signed for and paid Rs. 2500 at the time of subscribing to your services?

  • FirdousTafheem Tafheem Firdous (@FirdousTafheem) reported

    @JioCare The Customer Helpline is justifying the delay due to inclement weather in Srinagar when there was snowfall in Srinagar last month on 23 February 2022. Is 1 month needed to resolve the wire issue? The weather has been absolutely pleasant since past 1 month.Kindly respond

  • shalinbhavsar shalin bhavsar (@shalinbhavsar) reported

    @JioCare Already shared everything no resolution yet please do the needful on priority basis !!

  • Prabhav_aadi Prabhav Jain (@Prabhav_aadi) reported

    Experiencing worst internet and calling services from @reliancejio @JioCare and sorry to inform i going to port it to @airtelindia. As my plan expires. It literally do not work,on my mother's number she usually complain about the internet and calls not connecting.🤨😐😔

  • Akhiles00498091 Akhilesh Kumar Singh (@Akhiles00498091) reported

    @JioCare We're facing this problem since last month and not only myself but almost every member in my family is using jio service but the poor service forcing us to switch to other network .... Hopefully you'll provide some solution for this My jio no - 7004780097 Alternate no-7057255783

  • PankajK59466173 Pankaj Kumar (@PankajK59466173) reported

    @JioCare One thing to say you mam,Nothing happens by calming down, who will compensate for my data is getting lapsed? You are giving the same message from last 4 days but till now the problem is not resolved.i am totally annoyed with your service...

  • mjpayan2011 md sajid ali (@mjpayan2011) reported

    @airtelindia @WynkMusic I dnt know y you still exist as most of the song not available as hellotune nor customers support help me it’s been over 7months will surly port to @reliancejio

  • kiran_arts_ Kiran (@kiran_arts_) reported

    @airtelindia Very bad customer service. As we are trying to shift the Airtel Xtreme just 2 floors down, no Toll free number is helping us to provide one executive contact. It's high time, we're about to change to @JioCare #airtelxstream #airtelfiber

  • mayankporwal17 mayank porwal (@mayankporwal17) reported from Noida, Uttar Pradesh

    @JioFiberVoice @reliancejio @JioCare Help in getting new connections in sector 51 noida . Several times we have requested to provide extra ports but still no body has provided any resolution. Please look into it

  • Rajende13728987 Rajender Kumar (@Rajende13728987) reported

    @JioCare Jio is making mockery in the name of customer service! Poor technicians are sent to customer location without any equipment or parts! It’s simply pathetic! Jio is sinking the reputation of Reliance group!

  • Jitendr97990773 Jitendra Kumar Jha (@Jitendr97990773) reported

    @reliancejio Please show professionalism and close the jiofiber uninstallation escalation issue SR000019BJEK ASAP don't linger it.