Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kota, Jaipur, Meerut, Puri, Pune, Delhi, Hyderabad, Dehra Dūn, Lucknow, Indore, Chhindwāra, New Delhi, Kolkata, Chandigarh, and Mumbai.

City	Problem Type	Report Time
Kota	Internet	7 hours ago
Jaipur	Internet	7 hours ago
Meerut	Internet	7 hours ago
Jaipur	Phone	8 hours ago
Puri	Internet	9 hours ago
Pune	Internet	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash (@ashish7381) reported 2 minutes ago

  @JioCare Also being one of the top service provider of the country - you very bluntly say there would be no compensation for the same. Why do I have to pay for something I didn't even get

• 
  Ashish Dave (@ashish_481) reported 4 minutes ago

  @JioCare Ok my problem is resolved thanks today morning technician visited he solved the problem

• 
  Sanket Autade (@sanketautade) reported 4 minutes ago

  I am from selu amba ambajogai beed 431523, I have called many times on customer care regarding range issue customer only saying us that we have taken ur complain we will take action on this but no response after that there more than 75% users are there in village @reliancejio

• 
  Arijit Ghoshal🇮🇳 (@VictoryOverFoe) reported 7 minutes ago

  @JioCare is the biggest fraud company in India. Period. No refund of security deposit since 4 months. No reply on mail. No human touch. **** YOU AMBANI.

• 
  Abhinandan Kumar Dangi অভিনন্দন🇮🇳 (@dtwith_abhi_IN) reported 8 minutes ago

  @JioCare worst ever service. Specially in my area. Net-not working/very slow on 4g network Calling quality- very poor/Fluctuating on 4g network 5g- not available in my area My complaint no./service request number is SR00003FEUTP. Plz resolve as soon as possible. @reliancejio

• 
  bandook (@dehatiKalam) reported 8 minutes ago

  33/3 @JioCare This continues today. I’ve been waiting since morning for the engineer. Called JioCare twice today, but still no update or ETA on the visit. 2nd day, still waiting. How is this acceptable customer service? SR: SR00003EVYOH

• 
  Aayush Purbey (@aayushpurbey_) reported 14 minutes ago

  @JioCare my issue is not resolved yet

• 
  SunMan (@suneetmanoja) reported 15 minutes ago

  @JioCare A reply like this is not acceptable from a reputed company like Jio. My number is still not active and there is no network. Please stop giving formal responses and resolve the issue by activating my number urgently.

• 
  GMREDDY (@Murali59104066) reported 15 minutes ago

  @JioCare Airtel Fiber is so much better; I never faced a single issue with it. I never expected JioFiber to be this terrible. I’m going to disconnect this right now and switch back to Airtel Fiber. If there is a number one worst fiber network out there, it’s JioFiber. Guys, don't use it."

• 
  Alok Kumar (@aloknitam) reported 20 minutes ago

  @JioCare @airtelindia A decade long Airtel user, I regret switching to Jio. Poor network and abusive behavior from your representative. My family has 7 Jio users, and all of us now want to port back to Airtel. Jio should be ashamed of this customer service.

• 
  Sathish (@SathishPd) reported 20 minutes ago

  @JioCare Airfiber no Connectivity. raised a SR at 10am morning today for no internet , till now no slot has been given for technician visit . Called 6 times to customer care and they are clueless who has been assigned or if they are assigned or not 1 /

• 
  Anubis Cruger (@TheBhartiya974) reported 21 minutes ago

  @JioCare I have sent the details kindly look into the issue and resolve the issue asap

• 
  Daksh Kohli (@im_dakshkohli) reported 24 minutes ago

  Hey @reliancejio Why you're internet is not working.. Every time we made Complain they said illogical thing which is not related to my issue. No Internet showing up after doing all recharges and customer care instructions. Worst service

• 
  Dixita Barua (@dbarua2084) reported 25 minutes ago

  @JioCare Nobody bothered to reach out! Worst customer care . Dont trust @reliancejio. They are scammers.

• 
  Arvindh (@arvindh_30_09) reported 26 minutes ago

  Hey @JioCare @reliancejio , started facing issues with my JioFiber connection and as per your technician recommendation, I have moved to JioAirFiber. But now, I am not able to cancel my existing JioFiber and your MyJio App literally sucks and asks to call the Customer Care number

• 
  p m s (@_iamPMS) reported 26 minutes ago

  @JioCare I am also not able to contact customer care Call is getting auto cancelled And receiving the msg of cancellation..

• 
  The Last Warrior (@aviitinku) reported 28 minutes ago

  @JioCare Please help. I still haven’t received my JioFiber relocation installation despite repeated assurances and follow-ups. I have been waiting for the issue to be resolved, but the relocation is still pending. Please look into this and help me get the installation completed asap.

• 
  Apparao Pyla (@raoapyla) reported 28 minutes ago

  @JioCare JioCare customer service is pathetic. They pretend to resolve customer grievances, but in reality, the issues remain unresolved.@JioCare @AkashMAmbani

• 
  Gareeboo (@GareeboOP) reported 35 minutes ago

  Hello @JioCare it’s been one week that my Jio fiber is not working. I am making continuously compliant and doing call to customer care but no response from their side since one week. Is this how you give your service to customer. It’s really pathetic that I am not able to do office related work.

• 
  Pawan Singhla (@SinghlaPawan) reported 35 minutes ago

  @JioCare Now you will keep extending the fixing time up to 4-5 days, then it will get fixed? Until you say you will fix it at the earliest, it's not acceptable. This is happening for the fourth time this month. Please refund my amount, don't scam us.

• 
  bbk (@bloodbeastyt) reported 37 minutes ago

  Hi Jio Support, @JioCare @jio_fiber I have been facing frequent Wi-Fi disconnections and major fluctuations in internet speed for the past one week. The connection keeps dropping intermittently, and the speed is also inconsistent even when the devices are close to the router.

• 
  ईशान जैन (@ishanjain2011) reported 39 minutes ago

  @reliancejio @OfficialJioPC @reliancejio My JioFiber complaint SR00003EUCTB has been pending since 23 Aug. Today is 30 Aug, and 7 days have passed with no resolution. Very poor service and no proper response. Please resolve this issue urgently and provide an immediate update.

• 
  Manish Singh (@mailmksr) reported 43 minutes ago

  @JioCare What a bad service. In different districts of up you are still giving prepaid and denying at my location @TRAI take some action

• 
  Shihabudeen Kunju S (@skunjus) reported 43 minutes ago

  @JioCare Such a worst customer care. I have been trying to dial your IVR and none of them is working. Tried 199 and 1800 889 9999. The IVR is not working. Wasted my time. @reliancejio

• 
  Pt.Gagan Agnihotri (@GaganAgnihotri) reported 45 minutes ago

  @JioCare @reliancejio @EyaratelaK i can't use my jio service on my jio no 9205115999 due to previous operator (Airtel)Bill due on the same no, but no one tell me how can I pay previous operator amount when I trying for payment my no reflect in new operator please suggest imme

• 
  Pawan Singhla (@SinghlaPawan) reported 49 minutes ago

  @JioCare You are saying you will resolve it at the earliest, but I don't know if your "earliest" means one month or a year. Please refund my amount; don't scam me. Refund is the only solution

• 
  Yogesh Joshi 🇮🇳 (@YlJoshi) reported 51 minutes ago

  @BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230

• 
  Rohit Kohli (@TrendingWorldX) reported 52 minutes ago

  Hey @reliancejio @JioCare , I want to Port my Sim card to Airtel network. Let me know the process.

• 
  Hritik Sachan (@sachanritik1) reported 53 minutes ago

  @JioCare I'm raising this issue for months now. If you wanted to fix it, you would have, so don't do this, okay!

• 
  Mohd Ajaz (@MohdAjaz78) reported 58 minutes ago

  @JioCare @reliancejio The way your support team is communicating with customers is extremely unprofessional. Instead of addressing the issue, your replies make it sound like the customer is at fault. Please train your support team to communicate respectfully and professionally.