Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Pune, Chhindwāra, Vadodara, Mumbai, Guwahati, Lucknow, Kolkata, Indore, Ahmedabad, Mumbai Suburban, Pānīpat, Bhopal, Nashik, and Dhāriwāl.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 3 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Pawar 🌟 (@Vinay_Pawar25) reportedSuch a pathetic service from the start. I wanted to get Jioair fiber service, I logged the request yesterday, no one contacted me till now , basically no worried about new customer. It's been more than a day, nothing from Jio. This scares me more now @JioCare
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Gulshan Sahani (@Gulshan66215134) reportedDear @JioCare Residents of Bakhira Sant Kabir Nagar (Uttar Pradesh) have been facing a complete internet outage since 11:00 AM today. Mobile data is extremely not working at all. Kindly look into the issue and restore the service as soon as possible. #Jio #NetworkIssue
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Priyanshu Yadav (@ydvpriyanshu_) reportedHey @JioCare, my Jio internet has not been working for a while. I'm unable to browse or use any online services. Please look into this issue and resolve it as soon as possible.
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Hemant Agrawal (@hemant1782) reported@JioCare I am using Jio Number, facing network problem in both my office and residence, so many times I raised a complaint regarding network issue, but no response from Jio. @TRAI
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Brother Andreas (@avenger8474) reportedCustomer care seems to have misguided me, they said if I recharge international roaming plan ,I don't need to recharge domestic plan. But now jio app says "Please recharge before number gets disconnected??? @reliancejio
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Kunal Timbadia (@KunalTimbadia10) reported@JioCare really bad service from jiocare guys please be careful
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Om Techz (@OmTechz) reported@JioCare You charge extra for 5G, yet the coverage is only 4G; on top of paying premium charges, the network quality is terrible.
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Mr Nanda (@mrnanda24) reported@JioCare Exact issue is no fiber coverage in my house
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare The internet is too slow in all the device
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Nikita Singh (@NikitaSinghSays) reported@JioCare @JioCare it’s been 5 days since my service request were registered. Still i have not received any help. It’s been 3 days since I complained here on X, still I was not received any help.
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Rak Aniket🇮🇳 (@AniketRak) reported@reliancejio @JioCare your service is too bad at Sharjapura. Azimpremji University, Benglore. From last 15 days I am facing network issue. LTE+ is what I am getting instead of 5G. All students came from all states and seniors told us to port sims in others.
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mahesh (@maheshna2012) reportedJio wifi router not working in horamavu Bangalore, any number of calls no support, should we migrate to different broad band 9845141281 @reliancejio
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Pra_dukh (@prasuk75) reported@JioCare Hi @JioCare can you please share the request id or sr number? I am sure if you are working on the issue, there should be a request number. If not, you guys are just stalling me.
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Ankit Jawanpuria (@jawanpuria_anki) reported@JioCare facing data/slow internet issue since 18.07. 26, Saturday, at my location. Complaining daily via Jio app & get a call. Getting timeline for resolution in hours daily but the problem is not getting resolved. It's irritating now it has been 6 days. Do you hear us?
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare The internet is too slow starting from 8.30 am to till early morning 2am
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Praveen Upadhyay (@BeingPraveenU) reported@reliancejio @JioCare why to take advance money from customer if you don’t have tower and coverage in the area? You installed connection without coverage and now now refunding money? Proceed with refund
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Pratik Khandagale (@allpratik) reported@JioCare @JioCare I replied half an hour ago and yet you haven't replied. I dropped another new message now again - if it's important for you to fix my problem.
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Kannan Msd (@KannanMsdver2_0) reported@JioCare These technians are not even following or listening to these jio officials. They are running the show behind they will schedule and they will not take your call and reschedule the appointment. This runs on loop my plan will be expired in 2 days and these people say they cant help
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Bhanu Singh (@TheBhanuSingh) reported@JioCare Still problem exists 😡
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Sivam (@Siva_kohli005) reportedDear @JioCare @reliancejio I am really not sure for each day I am getting this message. Really not sure why daily disruptions are happening? We are facing a temporary service interruption in your area since 23-07-2026 09:45 PM, due to which services for your Jio AirFiber Service?
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RX.Dharmil Patel (@DhrmlPtel1) reported@JioCare my jio fiber services are down from morning and still not recovered
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Alka Pareek (@AlkaPareek10) reported@reliancejio My issue has not been resolved till now and customer care is not picking up the call. Which type of fraud is this @reliancejio ?
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Ravi kant singh (@Aditya4love) reported@JioCare Request ID: SR00003BVMOX Facing issue from last 3 day … very bad service
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RAVI KISHORE (@RAVIKISHORE3) reportedI am unable to access apps like Sun NXT and fancode through my Airfiber setup box, I was on call with your advisor was 30 minutes, she was not able to help me address the issue and she have not transferred the call to the supervisor. Moreover, the call was disconnected. @JioCare
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Ravi kant singh (@Aditya4love) reported@JioCare Let's see how long it takes to get resolved... Will Jio refund the money for those 4-5 days? If a payment is late by even a single day, the connection gets cut off... yet Jio just wants to harass people by keeping their internet down for 4-5 days.
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DIPESH RANJAN (@rayzadashorts) reportedWhy should our village suffer for something happening somewhere else? Bhutahi, Sitamarhi, Bihar – 843317 is a rural area, yet 5G has been slowed to the point it's barely usable. @JioCare Fix the network. If this is how you treat your customers, don't expect them to stay forever.
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Rajesh Mohapatra (@mohapatrark) reported@JioCare The status as of 8 PM is still "on hold". Your commitment to excel in customer service remains unmatched as per global standards.
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DIPESH RANJAN (@rayzadashorts) reportedEnough is enough. Why cripple 5G in rural areas? If the problem is somewhere else, stop making villagers pay the price. @JioCare Stop calling this 5G. This is unacceptable. #Jio #5G #RuralIndia
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Nikita Singh (@NikitaSinghSays) reported@JioCare @JioCare I called your customer care, i was on hold for 30 mins still the customer care executive was not able to fetch my details.
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singh arjun (@singharjun30) reported@reliancejio From last 3 days, internet is down and no one is doing anything.. first provide good service to people living in normal place ..there is no customer care to raise complaint