Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 10: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Bhopal, Mumbai, Vasco da Gama, Jaipur, Guwahati, Gurgaon, Panaji, Kolkata, Delhi, Chennai, Pune, Chhindwāra, Vadodara, and Rohtak.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 10 minutes ago |
|
Bhopal
|
Internet | 33 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Vasco da Gama
|
Phone | 1 hour ago |
|
Jaipur
|
Total Blackout | 2 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay Pawaskar (@AkshayePawaskar) reported@JioCare @jiocare: shared the details. What’s the TAT of Jio service on X? When can I expect the resolution? I called Jio customer care 4-5 times today but same answer. If your engineer is on strike, how will my issue will get resolved? 🤞
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Syed Mohsin (Gunner) (@CSKmaker) reported@JioCare I know I am facing temporary issues but how many times. Last month 5 days. This months 3 days already. Sick of you guys. I am not able to do my office work as well. Even the jio mobile network is useless. Not sure what kind of a useless service is being provided by the Ambanis
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Anunay Tewari (@anunaytewari7) reported@JioCare @JioCare More than 24 hours have passed since you stated that a Service Request was raised, but I have still received no call, SMS, engineer details, or installation update. Please share the Service Request number, current escalation status, and a confirmed installation date.
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Amit singh (@Amit_kum100) reportedDear @reliancejio @JioCare there is no network connectivity since 2 days . Rain has stopped but still no network in vandana enclave khora colony noida sec 62 . Plz resolve it as soon as possible.
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किरण तासकर K T (@KT44442) reported@JioCare Enough with the 'patience' and 'active work' excuses, Shirisha. My connection is still down! I don't want more updates, I want my internet working NOW. Stop wasting my time with scripts and fix it! #JioAirFiber #BadService @JioCare @reliancejio"
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Jatin (@nofearjatin) reported@JioCare Your assistance on DM is also useless. Your teams just keep scheduling appointments for installation and keep missing it. The sad part is, customers cannot even reach human representatives for support. Please refund my money
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geetesh kumbhare (@geetesh1983) reported@JioCare want to book jio wifi but after order creates the local jio team cancel my order every time .
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AmolSpeaks_3636 (@AmolSpeaks_3636) reported@JioCare Its been two days since my wifi is down but no one called me. Please have some ethics and send engineers. #jiofiber #jio
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Mukes_Pragada 🇮🇳 (@MGDinesh4) reported@JioCare We are tired of explaining every time please 🙏 and we were explained millions of times in the last 6-7 years. if you want genuine try to resolve our issues, so must try otherwise leave me alone 🙏. We will port our all three numbers to @airtelindia
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Deep@gmail.com (@wpultimate) reported@JioCare Ticket raised on 7th July, today 10th July till issue not solved is this good service ? Didn't get single call from Jio and your engineer didn't pickup my call. Today Jio care number is also block for me. Just spread bot message. Is this good service?
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Jyotsana (@jyotsanakamra) reportedDoes anyone know what's connectivity rental charges are? Because #Jio customer care isn't competent enough to tell me. #Jio agent just breached the privacy and started sending me OTPs from different companies @reliancejio @reliancegroup @JioCare Worst customer service!
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avyay (@avyay_i) reportedHey @JioCare , your network service has become very poor. Frequent call drops, weak signal, and slow internet are making it difficult to stay connected. Please resolve this issue as soon as possible. #PoorNetwork #CustomerService #Jio
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SCALPER SATHISH (@scalpersathish) reported@JioCare Shame on @JioCare for such pathetic customer service. It has been 3 days since I reported my JioFiber issue (Fixed Voice No. +91 7613161116). My router has been blinking red, there is no internet, despite repeated emails, I have received nothing except automated replies.
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare My jio join is not working from past 3-4 months what should I do, sometimes voice is coming when I receive the call but when I call someone then voice is not coming. Jio join is not working properly resolve it. @reliancejio @JioCare
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vicky (@papnai85) reported@JioCare Everything I have done. But the problem is still not resolved. Jio services are not satisfactory. After my subscription completes I will surrender my connection.
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Vivek Chennuri (@cherryvivek) reported@JioCare @JioCare You haven't responded to my question, rather than just repeated a generic response. Is it normal to expect a downtime of 4 days with your great service? @airtelindia do you also have similar resolution timeline?
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saiyad kamruddin (@KamruddinSaiyad) reported.@JioCare My JioFiber has been down since Monday in Mandal, Ahmedabad. Multiple calls and emails, but no resolution for 4+ days. My office work is completely affected. Please restore the service urgently. #JioFiber #CustomerService
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Rakesh (@goiyaka) reported@JioCare service disrupted for the past three days, no response from your end. This is not the best service.
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Giri Darapaneni (@darapanenigiri) reported@JioCare Please let me what is the update for that incident. Incident got processed with out any update.
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K. RAJESH (@rajeshkmoorthy) reportedDear @reliancejio @JioCare You can shove this feedback up your a**. NO ONE CALLED. NO ONE CAME. BUT THE TICKET IS MARKED AS CLOSED/RESOLVED. Am cancelling the connection. Not gonna put up with this crap everytime when I need service. ONE CONNECTION THAT WAS NOT WORKING SINCE THE LAST 3 MONTHS AND ANOTHER ONE STOPPED WORKING LAST WEEK. HOW DO YOU THINK I WILL RUN MY BUSINESS WITHOUT A STABLE CONNECTION?!! ES000002H9YR ES000002H7SF Consumer Service ID 778691121930
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Son Of Mahakal🚩🇮🇳 (@digambar_naga) reported@reliancejio @JioCare The ever downgraded network service I personally have ever experienced
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rupesh gugale (@GugaleRupesh) reported@JioCare since I raise complete dated network speed and connectivity issue but till not resolved the issue....also sr close without any resolution sr no SR00003AFRPV. NOW it's difficult access of app and berring lose
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Jay Jagannath (@PaniPradosh) reported@JioCare Jio your service is too disappointing. Stop exploiting public. I really frustrated
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tushar mahale (@_tusharmahale) reportedFacing internet connectivity issue with Jio Airfiber for last 3 days, after the technician visit the issue has started again. Please expedite the service request @JioCare
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Debiprasad Dash (@Debiprasad1309) reported@JioCare I'm really expecting better service here as a postpaid customer, there are a lot of issues currently that I want the Jio Support team to know. @reliancejio @JioCare
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Web User (@savage_Citizen_) reported@JioCare having network related issues in my area. Also communicated with the customer care executive on this, but got no resolution.
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Dheeraj Gupta (@Dhegreat0ne) reported@JioCare I want an executive to visit my place and take a look at the issue and fix it at earliest. This complacency from service provider like you is not expected. Your after service is pathetic. You do not care what is the issue customer is facing. I will never recommend anyone Jio.
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Dr.Mushir Khan (مسیر کھان) (@drmushir004) reported@chaandsamajwadi @reliancejio I am struggling same problem last 7 days
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S Bhargava (@Bhargavasetty) reported@JioCare This is the 2nd day Internet is not working, and even after raising a ticket, tickets gets closed without the technician rectifying anything...... what a scam...shamless service
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pswestillwrite (@SunkaraVidhya) reportedUtterly disappointed with the JioAirFiber service. It's been 9 days since I raised the request for connection relocation and they made me pay 1200rs. Still the date I received no response instead they are rescheduling everyday but no one is showing up. @JioCare need an answer!!!