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Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, New Delhi, Chhindwāra, Guwahati, Rājkot, Bengaluru, Mumbai, Indore, Kolkata, Chennai, Raipur, Hyderabad, Hugli, Bhopal, and Bhubaneshwar.

CityProblem TypeReport Time
Patna Internet 5 hours ago
New Delhi Internet 6 hours ago
Chhindwāra Wi-fi 6 hours ago
Guwahati Wi-fi 8 hours ago
Rājkot Phone 9 hours ago
Bengaluru Total Blackout 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • IamAkashVats
    Akash Mishra (@IamAkashVats) reported

    @JioCare I will tag each and every business if you keep talk and say few business days..its really irritating not solving issues and Delaying and keep fraud in customer...its been month and there is no solution...had taken money unable to setup internet.. @JioCare Pathetic service #NoJio

  • Kuttan9Shibu
    shibu Kuttan (@Kuttan9Shibu) reported

    @JioCare Help me with ETA FOR installation it's been three weeks since I paid for a new air fiber connection I don't know what makes this delay I have never got a phone call with explanation and you are saying my service request is reopened tell me when it is closed

  • IamSyedZee
    🇮🇳ذیشان ضیاءالدین سید (@IamSyedZee) reported

    Hello @JioCare / @Airtel_Presence / @ViCustomerCare .. There are close to 600 flats in my locality but hardly any good network and fiber connectivity. Please let me know how can reach out to you to fix this issue.

  • abhishekdbhola
    Abhishek D Bhola (@abhishekdbhola) reported

    @JioCare Now again you are talking like AI. I mentioned already Fiber connectivity was the issue now your services seems bigger issue than that. Your hi-tech router is blinking red no connectivity. Hope it's clear to you now.

  • ohyeisabhii
    Abhishek (@ohyeisabhii) reported

    Stuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!

  • sachinalshi
    sachin alshi (@sachinalshi) reported

    @JioCare @pkspeaks2 Nothing will happen. Jio is worst

  • oopsDidithurt
    Warrior (@oopsDidithurt) reported

    @reliancejio @JioCare Jio wifi is down again.. This is second outage in less than a week

  • KungFooPandit
    Rishabh Ojha (@KungFooPandit) reported

    @JioCare And the link you posted is broken..

  • NS8954069844436
    NS (@NS8954069844436) reported

    @JioCare @JioCare It’s been 20 days facing issue in social media apps and website not open and high ping issue in my area i have register a complain nothing happimg please fix the issue by the backend team #JioAirFiber #PoorService

  • myBharat360
    rb (@myBharat360) reported

    @AadiAchint @reliancejio Airtel is the only good option. Jio has a problem with internet quality as well as customer service.

  • Iamvicky099
    Vigneshwaran (@Iamvicky099) reported

    @NezamiEr @JioCare @reliancejio I’m facing the same issue—completely wasting our time with fake schedules. No one shows up, no calls, nothing. It’s been 4 days now, and I’ve already paid for a yearly plan. If this continues, I’ll switch to Airtel.

  • DKMahant
    Dushyant K. Mahant (@DKMahant) reported

    In East Delhi, a colony Swasthya Vihar & areas around are facing network problem in home broadband connections by @JioCare Anyone knows a contact detail to get in touch? Customer care not responding. There are senior citizens heavily dependent on internet. @reliancejio

  • tmmanju_tm
    Manjunatha T M/ ಮಂಜು (@tmmanju_tm) reported

    @JioCare How to connect? Above click button not working... @jagograhakjago

  • SureshBabuMysa
    Suresh Babu M V (@SureshBabuMysa) reported

    @JioCare @reliancejio @jio_fiber Till now my network issue has never been attended to and it is day 5 of service disruption, 😡😡😡😡🤬

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare I am currently a Vi user and planning to port to Jio, but I have a concern. Just in front of my room (around 10 meters away), Jio 5G works perfectly, but inside my room there is no signal at all. Before porting, I want to confirm if this issue can be fixed.

  • surek1984
    Suresh Kumar (@surek1984) reported

    @JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani

  • MNN_2767
    MaNaN (@MNN_2767) reported

    @JioCare 40 hours is not temporary issue. And why instead of pre-warning and providing proper timeframe when it will get fixed you guys are giving notice every 6 hours.

  • MonuTojo
    MONU (@MonuTojo) reported

    @reliancejio @JioCare also faching this problem

  • HarishK61675331
    Harish Kumar (@HarishK61675331) reported

    @JioCare @reliancejio My wifi is not working since morning and your ivr is not connecting me to the agents. Why such pathetic service? Call me now!

  • mohanish_sahoo
    Mohanish Sahoo (@mohanish_sahoo) reported

    @JioCare Are you getting training to ignore customer questions!!

  • jhaanand95
    Anand Jha (@jhaanand95) reported

    @JioCare My Fiber connection has been down for 3 days. Service engineer assigned but never showed up. Complaint No: SR000034N6HL. If this isn't fixed today, I will be forced to disconnect."

  • RealTofanOjha
    Toofan Ojha (@RealTofanOjha) reported

    Hello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.

  • CA_Sandesh
    CA Sandesh Doshi (@CA_Sandesh) reported

    @JioCare Internet is essential service, for prepaid uninterrupted service we have paid in advance. Now neither your myjio app nor your customer care is resolving issue.

  • Priya_Magu
    Priya Magu (@Priya_Magu) reported

    @JioCare Also What will resolve without any knowledge of problem. If actually you guys are working on the issue then you will contact me and tell the actual reason. I don't want connection I want my money back @JioCare

  • TeslaRaghav
    Phani Raghav (@TeslaRaghav) reported

    @JioCare May I know the service request details? One of your executives said that it's been raised on 16th April and one more said it's raised on 29th after multiple follow-ups. It's been more than 3 weeks since the cancellation request was raised. When can I expect a full refund?

  • AadiAchint
    Aadi Achint 🇮🇳 (@AadiAchint) reported

    Hey @reliancejio your Internet services suck!! Worst is when one complains your people don’t raise tickets until one fights. Then they give you a timing and automatically reschedule without the customers approval. Now it’s three days no connection. Btw this happens once a month. What kind of nonsensical service is this. Excuses given are jammers in Jails and all sorts of rubbish. I don’t live close to any secure facility. Fix it or remove it.

  • KunalSi8062146
    Kunal Singh (@KunalSi8062146) reported

    Jio team please check network issue net and calling esu hai @reliancejio @JioCare

  • skyeakku
    Akash Purohit (@skyeakku) reported

    @JioCare no resolution till now

  • Yashwanthprem9
    Yas Wanth (@Yashwanthprem9) reported

    @JioCare The same answer getting last 4 years but this time don't say the same , arrange someone from your team to fix. Some adjustments needed in the site so easily can be fix. Arrange experience engineer to fix , create the request for the same immediately

  • RonakTiwari20
    Ronak Tiwari🇮🇳🇮🇳 (@RonakTiwari20) reported

    @JioCare Still no once come to resolve the issue @JioCare