Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Ahmedabad, Bhīlwāra, Ranchi, New Delhi, Pune, Delhi, Kolkata, Vijayawada, Mumbai, Guwahati, Bengaluru, Nashik, Lucknow, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 43 minutes ago |
|
Chhindwāra
|
Phone | 44 minutes ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Bhīlwāra
|
Wi-fi | 2 hours ago |
|
Ranchi
|
Internet | 3 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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Mintu Ghosh (@MintuGh33264335) reported@JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.
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kokatesandeep (@kokatesandeep1) reported@JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?
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Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
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Mr Netjer (@MrNetjer) reported@JioCare facing network issue at my home for the last 9–10 months. In the last 6 days alone, I’ve raised 5 complaints, but still no resolution. Inside my home, internet is almost unusable. I’m trying to start livestreams but this is stopping me. Please fix this ASAP.
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vivek singh (@vivek27290) reported@JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.
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Ansh (@anshX0018) reported@reliancejio @reliancejio kindly solve issue of refund of order no NO0001C33ETE . I DONT WANT ANY VOUCHER . I WANT MY REFUND IN MONEY
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Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
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anas ahmed (@anasahmed288341) reported@JioCare Jiofiber is a thief, it takes people's money and disappears... I will never advise anyone to install Jio fiber internet.
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Manoranjan Acharya (@acharya_manu) reported@JioCare very slow network please do the needful
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Vishal Tripathi (@tripathivish) reportedRegister complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.
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Parminder singh (@rajan10115) reported@JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR
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m (@MeMy81106594) reportedI'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare
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VIVEK SINGH (@VIVEKSD27) reported@JioCare @JioCare I have already change the setting of my device, didn't I mentioned in the above tweet that it's not about my device it's about the area . You can check with your network team that today at 5.18PM whole network was gone.
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kii (@taysversion0) reported@reliancejio wanted to complain about slow internet speed but when I went online my jio speed was so slow it didn't load. Your customer care dial up is useless
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Mohammad Sahil Ahmad (@ImMohammadSahil) reported@JioCare my jio STB remote is not working,I changed the battery. It's still not working. kindly help
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Jayadev (@Jayadev52) reported@JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now
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Happy Singh (@HappySi28981173) reported@JioCare What the reply no issue in My Fiber If No Issue than why I complaint My Plan Is 30Mbps But I am Getting Speed Of Only 1-2 Mbps It's No Issue?
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Saurabh Kumar (@Mrsaurabh03) reported@JioCare Same problem No response from jio service THE WROST Service and Experience #jio #jioservisec #jiocare
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Shivam Singh (@ShivamSg619) reported@JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out
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Naveen Sharma (@asknaveensharma) reported@Prashan87890385 @JioCare Since you already paid upfront and hence the issue. No laws in this country to protect consumers.I paid upfront for SIM delivery and it has been total 9 days with no delivery. Jio staff calls and says would refund if not delivered by Sunday. Still no refund and no SIM delivered.
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Shambhoo (@Shambhoo207) reported@JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510
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Amit kumar sablok (@amitsablok) reported@JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now
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Piyush Borar (@pborar) reported@JioCare The technician isnt answering the call nor is my query resolved. It sucks.
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Pradip pahari (@Pradippahari5) reported@JioCare Kindly help me ...how I surrender the jio air fibre
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TheWeepingMonk (@WeepingMonk18) reported@reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.
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Sharanya Varma (@SharanyaVarma) reported@JioCare What a pathetic service!!I have been struggling since yesterday for my payment update of jio fiber.I am tired of constantly tweeting and messaging in your private dms.@_MukeshAmbani if you aren't capable of providing proper services,shut down your business.
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Mintu Ghosh (@MintuGh33264335) reported@JioCare The continuous network disruption has caused significant inconvenience, loss, and unnecessary stress. Your team’s inaction and false closure of complaints are completely unacceptable and reflect a lack of accountability and professionalism.
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Sanemind (@Sanemind141181) reported@JioCare struggling to get a simple relocation request done inside the same society since last Thursday. what a pathetic service! Someone keeps rescheduling appointments without any intimation and customer service is helpless refusing to refund excess balance for discontinuation.
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satyam kumar (@subham11) reported@JioCare Due to your person asking me money for delivery and it being more than 5 days and the SIM not being delivered, I have procured an alternate telecom service. Thanks for all the help.