Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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If you are having issues, please submit a report below.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (59%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Mumbai, Pune, Bengaluru, Rājkot, Rewāri, Cochin, Kanpur, Virār, Panchkula, Hyderabad, Kolkata, Dibrugarh, Nagpur and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Patna |
Internet | |
| Mumbai |
Phone | |
| Pune |
Internet | |
| Bengaluru |
Total Blackout | |
| Rājkot |
Wi-fi | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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anshul
(@anshul492) reported
@JioCare its been 5 days since i have submitted my complaint for non working jio fiber and your technicians keep on rescheduling the the request is this the service you are providing to your customers 😑😑
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Arjun Agarwal
(@arjun6182) reported
from
New Delhi, National Capital Territory of Delhi
Hi @JioCare I am trying to upgrade my queued annual jio fiber plan to a higher speed plan but it's stuck and says existing transaction in process. Please fix this so I can upgrade. My Jio fiber number is in DM. Thanks.
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sandeep kumar rout
(@Sandeep181283) reported
@reliancejio it's been 3 years I have been using jio fibre but now I feel frustrated wit your customer support behaviour and unable to resolve my internet issue. Last 3 days keep on following since m unable to work but no response from your side.@Akash_Ambani
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Debashis Pati 🇮🇳
(@pati_debashis) reported
@reliancejio @JioCare where is your so called True 5G. I am in 5G area and my phone is 5G compatible and fullfill all the criteria but I'm still not getting 5G and ur CC support is very poor. #faketrue5G #jio_network_down
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SUJIT KUMAR NAYAK VS Clerk Joda Municipality
(@SUJITKU25378821) reported
In digital era we have already lunched 5G networking system but unfortunately in odisha ,Keonjhar- dist ,joda location the people are facing problem while using 4G network of jio network . How could we say that Digital India. @AshwiniVaishnaw @TRAI @reliancejio
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Seraj.K
(@khan_seraj22) reported
@JioCare I just change my esim to physical sim with the circle change, your executive advised me to delete my esim, I did the same now my number is off and there is no network in my physical sim. What to do ? @reliancejio
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Pramod Kumar Mishra
(@pramodk_mishra) reported
@JioCare Facing network issue from one month in my area , please look it out
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Parth Choudhary
(@Parth_2215) reported
from
Faizūpur, State of Haryāna
First a fall I was cheated by your representatives my internet services were not even given to me for proper 3 months and now I am getting a call from your stupid representatives that bill toh bharna padega jo karna h kar le @reliancejio @JioCare this is what you people are up to
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gopal dey
(@deyg2319) reported
@_MukeshAmbani @JioCare sir you need to get your JIO caller, technical and twitter handler area updated. On Twitter no one responds. Call center call gets disconnected always and technical issue cannot be resolved visiting JIO stores
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Harveet Singh Sehgal
(@harveetsehgal) reported
@JioCare lol, I have met the criteria 2999 recharge with s22 ultra with latest update, and got the invite 2-3 times, but everytime i click on it, it says 5g network not there. So stop fooling customers @reliancejio @reliancegroup
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The_Indian_Sparrow🇮🇳
(@Indian1902) reported
Its been almost a week our jio fibre connection have been not working and no effort has been made by jio engineers to fixed it.Your local representatives have stopped taking our calls.kindly fixed it today either i arrange airtel fiber today.@Airtel_Presence @airtelindia @JioCare
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santanu
(@santanuzn) reported
@JioCare why my 10gb add on data not working???
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Ashir Sheth
(@AshirSheth) reported
@JioCare Am waiting for resolution Harassed a lot in 2021 with same issue
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Manish Jodhani
(@ManishJodhani3) reported
@JioCare @JioCare we were provided a Microsoft account as a complementary with jio business plan but are not able to receive any mails and the executive who mis sold us the product and your customer care is not providing any assistance which is really ridiculous Manish 9836721222
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ranjana jha
(@jha_ranjana) reported
@JioCare Yet not resolved despite of the so called assurances…..very bad @reliancejio
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Dev Thakur
(@ThakurDeevanshu) reported
@JioCare It's been 6 days no response yet. WTF?
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Prashant
(@Prashan72733092) reported
.@JioCare @reliancejio if today my internet problem did not get solved I will take necessary against JioFiber it's enough to list my toleration
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Karan monga
(@killerg27323570) reported
@JioCare @pati_debashis Hi @JioCare can you please tell me that jio 5g sim will be different from 4g sim In order to get 5g network in 5g phone????
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amarnath.neravati
(@NeravatiAmar) reported
from
Kurnool, State of Andhra Pradesh
@reliancejio ….. upgrade 5G Services lengths n breadths .. Tq 👍🏻…. Issue sorted ✅
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Salankayan
(@Salankayan1) reported
@JioCare I'm using ur fiber from past 3 years and I didn't have any complaints. Now, when I connect to my office vpn internet is going down from 16th Jan which was working very well earlier. Customer care is closing complaint without resolution.
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Citizen Deb 🇮🇳
(@Deb_Speaking) reported
@JioCare Same problem at same place.
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ZCofie
(@ZCofie13) reported
@reliancejio @JioCare from last Sunday I had an issue with my jio Fiber internet was not working. so I contacted the customer service they asked me for my free time when an engineer can visit so asked them to visit on Monday they told me they ll visit
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S S Menon
(@sanjusmenon) reported
@JioCare @reliancejio check DM and resolve the complaint. Even when few hours are still left, how come outgoing calls are barred since morning. Is this is how you cheat customers??
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Harpalsinh Rathod
(@Harpalsinh17219) reported
I have reactivate my old number after clear all outstanding afrer that no response from jio store and Third class service provide by Jio mobile team ##jiodhandhanadhan @reliancejio @JioCare @jio
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Blue Space Software Solution
(@BlueSpaceits) reported
@reliancejio We are facing a lot of issues with our Jio Fiber connection since 17th January & we have raised several complaints on your toll free number. It's been 19th January now, This issue is hampering our work in the office. Please look into this ASAP. #JioFiber #jiofiber
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Ashok Kumar
(@Ashok_gurjars) reported
@JioCare We have tried every method but still #forbidden error exist and unable to connect. Kindly reset from your system. @TRAI is also requested to get this incident enquired and suitable action be taken against @reliancejio for their rude attitude towards grievance redressal 🙏
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Akanksha
(@its_a_blackwine) reported
Hey, @JioCare and @Twitter I seriously don't understand what you guys are upto but please stop it right now, bcz it's not working anymore 🤐 #network_issue #TwitterDown
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Pankaj Chadha
(@chadhapankaj24) reported
@JioCare @reliancejio I have been facing connectivity issues since Jan 16. I have raised a service request, mailed, had chat through app and WhatsApp, customer care interaction, dm to @JioCare but till date no one has bothered to connect with me.
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sunithams49@gmail co
(@sunithams49) reported
@reliancejio @JioCare what's up with your network? Can't make or receive call since morning. Heavy disturbance on calls ever since upgraded to 5G network.
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SUMEET MADAN
(@sumeetmadan91) reported
@reliancejio @JioCare your network has become extremely poor. Unable to make calls. The phone doesn't ring. Should I consider a switch to @airtelindia or are you going to solve this problem?