Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 07/20/2024 00:05

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (16%)

    Phone (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Hyderabad, Delhi, Chennai, Lucknow, Ludhiāna, Chandigarh, Chhindwāra, Mohali, Bengaluru, Chinchvad, Nagpur, Ahmedabad and Borivli.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaKolkata Internet
IndiaHyderabad Wi-fi
IndiaDelhi Wi-fi
IndiaChennai Internet
IndiaLucknow Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • avinashgove Avinash Gove (@avinashgove) reported from Hadapsar, State of Mahārāshtra

    @JioCare Jio Not Working, Calling, Messing, Internet everything, not able to use since last 1 hours @JioCare @reliancejio

  • upadhyay76 HARDIK UPADHYAY (@upadhyay76) reported

    @JioCare What is the problem, why am I not getting a solution for the concern that I raised on 5th March. What kind of service is this?

  • RatwaniJaya Jaya Ratwani (@RatwaniJaya) reported

    @JioCare Its been 3 days I have been chasing on my request I'd SR00001JJSFK for jio fibre issue , everyday the customer care response is same in next 24 hrs technician will come visit. Till now nobody has came to check this

  • Star_Plus_ Star Plus (@Star_Plus_) reported

    @ViCustomerCare one of the worst networks in India, need to port to @reliancejio asap

  • singheet11 Ranjeet Singh (@singheet11) reported

    @JioCare @reliancejio SOS, can anyone help me to block my number?

  • shuklachandanup Chandan Shukla 🇮🇳 (@shuklachandanup) reported

    @JioCare I received a mag Dear Customer, As per your request, we have rescheduled the service engineer visit for your JioFiber Service ID connection having JioFixedVoice Number +91xxxxxxxxxxx ref Service Request no SR00001JKO04. To re-schedule the appointment, call 18008969999. Thank

  • Manmohaneu7391 Manmohan (@Manmohaneu7391) reported

    @JioCare Jio care again internet problem here All details already shared in chat history

  • Sam7496 Shyam Jaiswal (@Sam7496) reported

    @JioCare @JioCare @reliancejio These jio is literally a scam charging irrelevant charges and these ******** don't even bother to give the clarification about the charges. Illiterate people are running this **** company!!

  • unique_vishu Vishu (@unique_vishu) reported

    @reliancejio @JioCare Is this your net, isn't working since midnight of 24-04-23. Called four times to reliance cust. Care. Bt haven't sort my problem. @AmbaniTina

  • MahmadMosin MahmadMosin (@MahmadMosin) reported

    @JioCare dear jio I'm porting out from your network to another network. Because of network issue,I complained several times but no use

  • Anshulporwal11 Anshul porwal (@Anshulporwal11) reported

    @JioMart @JioMart_Support @JioCare I have ordered something from Jio Mart one month back which was having an offer - buy 1 get 1 free. I ordered it in a quantity of three. It was supposed to get 6 of them but I received only 3 & haven't received any refund. Kindly help me.

  • PrashanthN_10 Prashanth N Kanchan (@PrashanthN_10) reported

    @JioCare Atleast give me the time frame when this will be resolved. It's been 8 days already. I m getting the same ”24 hrs resolution time" but 8days is nt 24hrs.

  • Pawan_Verma99 Pawan Verma (@Pawan_Verma99) reported

    @reliancejio @JioCare you people really don't care about ur customer issues. Few days back I have written some issues I faced. Still there is no one to address my problem. 3 महीने का रिचार्ज करवाया था #jiofiber का 2 महीने में bill कैसे आ गया, और मैने pre-paid plan postpaid How?

  • puneet559 puneet singh (@puneet559) reported

    @JioCare @reliancejio no matter hw much you give free services if you don’t improve customer exp.nobody will use ur service I hve tried contact customer care but he has no answers n ask me to drop email in jiocare.I have drop a mail to jiocare on 22 April but no reply. pathetic !

  • Unluckyboy10495 Sriram (@Unluckyboy10495) reported

    Worst internet by @JioCare @reliancejio in the name of 5g very funny..at least my jio app also not open..?

  • Satyend70334223 Satyendra Singh (@Satyend70334223) reported

    @JioCare i have done jio fibre payment however, not reflecting in my account. Please help, I'll share details in message.

  • rohit2606raj ROHIT RETURAJ (@rohit2606raj) reported

    @JioCare I am trying to see jio cinema in my TV, but from past 2-3 days your app is getting stucked and no sound is coming. Previously it was working. I am not even able to reach out to your customer care.

  • NilsPatel_ Nilesh Patel 🇮🇳 (@NilsPatel_) reported

    @reliancejio @JioCare facing heavy call drop from last 10 days. Most of the time calls not even getting through! Is there any issue ?

  • sunkadam Sunil Kadam (@sunkadam) reported

    @JioCare Pl for ****'s sake, get rid of unskippable JioSTB ads after it boots

  • mvivekmishra vivek mishra (@mvivekmishra) reported

    @JioCare Noida services are pathetic. All the time its problematic and customer care guys say aap connection hata lijiye company he kharab hai. What your take on change to #tatafiber . Waiting for this cycle to complete

  • im_smf Syed Mohd.Fuzail (@im_smf) reported

    @JioCare @rawal_deepakr This is called service "well done @JioCare" even they are spying on #aajtak

  • singhamar3735 Amar Singh Chauhan (@singhamar3735) reported

    Village- Kansakhera Post - Khajuha , District - Fatehpur State - Uttar Pradesh Pin Code - 212657 Very Poor Service Jio Network Please solve this issue as soon as possible @reliancejio

  • mvivekmishra vivek mishra (@mvivekmishra) reported

    @JioCare its been 16th time in a month Its happening. Do you guys have some solution or it just one way , all the time I hear services are not down in your area and internet never connect me to the other side of the world. #switchJio #nointernetwithJio #RELIANCE_INDUSTRIES

  • Tilakraj2487 Tilak raj (@Tilakraj2487) reported

    @reliancejio network provide us services like they are doing some donation ....I have paid for recharge and still net not working on my mobile no.....please do something for consumer.....

  • praveenkushwaha Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, State of Mahārāshtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • shuklachandanup Chandan Shukla 🇮🇳 (@shuklachandanup) reported

    @JioCare Hey Divya the Service engineer you asine is busy somewhere else and denied to come plz asine anyone else and resolve my complaint

  • Biru017 Biru (@Biru017) reported

    Too much buffering unable to watch #IPL on @JioCinema in my tv through Jio fiber. Fix this ASAP, @JioCinema_Care !! @JioCare #JioCinema #IPLonJioCinema

  • roheetshukla007 rohit shukla (@roheetshukla007) reported

    @JioCare Team, I have requested for jiofiber connection. It has been two days but no one has contacted me. Can i get some help from you guys. Please reach out to me on 8088499381.

  • shuklachandanup Chandan Shukla 🇮🇳 (@shuklachandanup) reported

    @JioCare I am not rescheduled my request I need it fix today

  • LLTTFnow Ujjwal (@LLTTFnow) reported

    @JioCare Hi, My father's (70 Yrs old) Mobile and Jio SIM got stolen. His aadhar biometrics are not matching (because of old age). Now , JIO retailers are refusing to provide him a SIM with same old number. He has FIR copy mentioning the theft of the phone and sim. Please help.