Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 10/22/2024 13:55

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Ahmedabad, Indore, Patna, Chennai, Hyderabad, Nagpur, New Delhi, Bengaluru, Thāne, Dehra Dūn, Alīgarh, Delhi and Haridwar.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaPune Total Blackout
IndiaPune Internet
IndiaAhmedabad Internet
IndiaIndore TV
IndiaPatna Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Iam_Ven0m KD (@Iam_Ven0m) reported

    @JioCare Set top box stopped working since Sunday, Called and Registered complaint on Monday, no ome came for 2 days, today called again and had to registered complaint again, given time was 4:30,it's 5:40 now, still no one came, no resolution of complaint even after 60 hours

  • SajidsidiqAni Sajid Sidiq (@SajidsidiqAni) reported

    Hello @JioCare @reliancejio @JioFiberVoice are you listening,my jio fibre connection is too bad that i can't send a mail, being a media profession we are facing lot of problem's as I am not getting proper speed. With monthly pl 999

  • e_limhathung Limhathung Ezung (@e_limhathung) reported

    @JioCare Hope next time such issue will get resolved before customer gets frustrated!

  • sunilse60246930 sunil sethy (@sunilse60246930) reported

    @reliancejio Their advertisement is of 20 million etc. but internet does not work properly in 756114 pin code, it has taken 4 years for their customer support team and technical team to correct a network.

  • him_surya him_surya (@him_surya) reported

    Extremely frustrating in getting one single service request (SR00001C3128) resolved by JIO which is pending since last 6 days and no one from JIO has bothered to fix it. @reliancejio @JioCare @JioFiber

  • NeerajGBNLive Neeraj Kumar Sinha/नीरज कुमार सिन्हा (@NeerajGBNLive) reported

    Worst billing experience with @reliancejio and @JioCare From where do I get @BSNLCorporate sim card in 201306 PIN location, please let me know. #Jio

  • DearthofJJ JJ (@DearthofJJ) reported

    It's been 7 days since I applied and paid for Jio Fiber my order I'd : NO0000M5VEPU. No installation and whenever @JioCare contacted they say within 24 hours the issue will be resolved..I have contacted @JioCare multiple times. Be cautious if you are planning to go for jiofiber

  • BAKLIWALNIKHIL NIKHIL BAKLIWAL (@BAKLIWALNIKHIL) reported

    @JioCare Your service request number is SR00001C6Y32. You will receive an update by 14/07/2022 16:48. Is thr anyone responsible person to look after it.yesterday my jio Fibre services gt resumed but now again it got interrupted..kindly do something permanently

  • MysoreVadhiraj Vadhi (@MysoreVadhiraj) reported

    @JioCare your IVR is designed in such a way we can't reach your customer care executive. Frustrating experience. I have My prepaid plan valid till 25th July unable to make calls. Disappointed

  • meetdalal204 Meet Dalal (@meetdalal204) reported from Lal Darwaja, State of Gujarāt

    Jio has been providing bogus service 4 a long time,my internet has been shut down since the morning.I can't do any work related 2 my office, there r many commitments which r depends on the internet.Will Jio compensate 4 my loss due 2 internet? @reliancejio @JioCare @reliancegrou

  • vinaygaaadu TRG 1 (@vinaygaaadu) reported

    Bro @JioCare, internet not working

  • anuragdey2017 Anurag Dey (@anuragdey2017) reported

    @JioCare Yes it Has been more than a week I am waiting for the resolution..all I am provided with false information each time I call Cc..I mailed also but nobody bothered to reply it..please help ASAP

  • naveennar_insta NAVEEN NAR (@naveennar_insta) reported

    Are @JioCare @reliancejio people on vacation? When you are not capable of providing a better service do not start a Telecom company . Each day I get 10-15 messages of missed calls ,and it's been one week I have raised a compliant . No response till now

  • salmangabs salman.gabs (@salmangabs) reported

    @JioCare no network in uae.

  • OjasArora15 Ojas Arora (@OjasArora15) reported

    Please bring this to your attention @JioCare ASAP as it is not expected to have routing or other such issues in on a home fiber connection. It is really not a good time failing to connect to streaming services and other websites you paid money towards.

  • dharmubaba Dharmesh (@dharmubaba) reported

    @JioCare Pls check DM. Your support ain't great either.

  • SurajCh00581480 Suraj Choudhary 🇮🇳 (@SurajCh00581480) reported

    @reliancejio I've registered a complaint regarding network issue a month ago, but still there is no improvement/solution on this! Is this for are we paying? Its completely negligence and unacceptable. If you can't fix the issue then plz let me know, I'll change the network.

  • c48efeb30ee145b Adeeb Hashmi (@c48efeb30ee145b) reported

    @JioCare No, you are not for consumer help the problem is not resolve yet i got call from you side but i was busy the girl who called me from social media escalation team i told her to call back at 10pm she said ok will arrange but then didn't get call from your side disgusting service

  • Amarishchandrah Ammy (@Amarishchandrah) reported

    @JioCare @reliancejio M not getting proper tutorial on how to activate Netflix and your official on youtube is outdated. Help

  • Piyush030891 Piyush Jain (@Piyush030891) reported

    @ViCustomerCare It's been 2 days now...the incoming and outgoing services are barred for my phone and i have not received any proper communication why this is been barred and when it will be resumed. @JioCare would like to port into our network pls dm with details.

  • ArijitG19044302 Arijit Ghosh (@ArijitG19044302) reported

    @JioCare i need jio fiber. But you are not in my area. What I do? I am waiting last 11month. Worst service😡.

  • naseer_0420 Naseer khan (@naseer_0420) reported

    @JioCare @JioCare Today I ordered Jio Sim, A person Deepak soni-9723400552 called me in morning and aksed for code and said will send you executive at your place ,he don't send anyone and he taken code over call, very pathetic service . Kindly look into it.

  • BobbieBasra Bobbie Basra (@BobbieBasra) reported

    @JioCare Who is going to compensate for the days it was not working. This was prepaid

  • JANMENJOYDAS8 JANMENJOY DAS (@JANMENJOYDAS8) reported

    @JioCare From 4 days i am getting same response from your team but no solution.I am available anytime.

  • IHimanshusa Himanshu Sa (@IHimanshusa) reported

    @JioCare @JioFiberVoice Hey my Wi-Fi device is not working also not getting any support my jio care aslo with local vendors from morning my internet is not working but nobody gives anything to fix that. Please call me 7015982866 05483563029 jio land line number Call me now

  • sundose26 Santhosh (@sundose26) reported

    @reliancejio @JioCares pls change the name to @jiodontcare... applied for relocation and after 4 days of constant follow up and calls to jio customer service ,today they say they have technical difficulty. Gave up and requested for surrender, that they say will take min 7 days.

  • simrankamboj simrankamboj (@simrankamboj) reported

    @JioCare I have message the complaint many times but nothing is being solved by Jio.

  • Jayprak74931127 Jay prakash Singh (@Jayprak74931127) reported

    @reliancejio @JioCare jio is fastest 2G network of India,jio give dead internet speed

  • OjasArora15 Ojas Arora (@OjasArora15) reported

    @JioCare not able to access certain websites on a Jio fibre home connection since around 2 days such as Amazon Prime video and Attack game store in the city of Jammu, I have called others having same issues with the fiber connection and often also with the mobile connection.

  • callraja2002 CB (@callraja2002) reported from New Delhi, National Capital Territory of Delhi

    @JioCare Dear Team Please solve network problem inside home. Due to network problem we are unable to receive call. PLEASE look into this seriously.