Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kanpur, Mumbai, Ahmedabad, Bhopal, Agra, Delhi, Jaipur, Chennai, Varanasi, Shimla, Hyderabad, Raebareli, Pune, Thiruvananthapuram, and Baikunthpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
TV | 4 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Ahmedabad
|
Wi-fi | 8 hours ago |
|
Bhopal
|
Wi-fi | 8 hours ago |
|
Agra
|
Phone | 8 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anugya Singh (@anugya24) reportedI’ve been facing constant call failures and poor internet connectivity on my Jio number for the last 7–8 days.The network has been extremely unreliable, and it’s becoming difficult to use my phone for even basic calls. Please look into this issue @JioCare @reliancejio
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Ashok Mukka (modi ka parivar) (@AshokMukka) reported@JioCare Till now not assigned. And no response. Better to move to airtel. Worest service ever i seen.
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Vishnu C (@Vishnu_cpvr) reported@JioCare @reliancejio @JioCare Is this how you treat new customers? I took leave based on your confirmed appointment, but no engineer visited. Now the installation is pushed to Monday. I need it tomorrow. Please take responsibility and resolve this. #JioFiber #PoorCustomerService
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Vishnu C (@Vishnu_cpvr) reported@JioCare @JioCare This is unacceptable. Please don't send automated replies. I relied on your confirmed appointment and took leave from work, but no engineer visited. Rescheduling to Monday is not a solution. I need the installation tomorrow. Escalate this to the concerned team Immediate
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vicky (@vickypatrickk) reported@JioCare Yes, I answered the call. It was an AI-generated automated voice promoting a Bajaj Finserv Home Loan. Please register my complaint and take appropriate action
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Sandeep Yadav (हिंदुस्तान का परिवार) (@01SandeepYadav) reported@JioCare In this condition waste my today recharge amount INR 200, because this service not useful for me. I need calling service only.
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deva.lol (@yaaardeval) reported@JioCare Zero Solution since I complained, Two days gone, how many days to go now ? Don’t know!! Negative Services.
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Lambodar (@lambodar9428) reported@JioCare @reliancejio i have many times complaint regarding internet issues but network team not solve this problem gone more times least 2 month above. My number 7504268626
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Neetesh Maurya (@neetesh_maurya) reportedNetwork Gone again in my area. @reliancejio @JioCare Please look into and Fix it. It's now happen regular basis mostly on saturday and Sunday. Pincode- 230306 Naudera, Pratapgarh, UP
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Ashwani A. Bhagwat (यदुवंशी) (@BhagwatA14) reported@JioCare Dear jio, I'm not happy with your service. There is no 5G internet connection in my village. At our village home only 4G facilities are available. And in the near area 5G service available. Please provide here fast speed service. I have a complaint against this before
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RAVI TRIPATHI (@raviftw) reported@JioCare Hello @JioCare, I am away from home, so I don't have the ORN/LRN. Please check with your Ikauna, Shravasti (271845) team. Customer: Vidyavati Village: Chardaha Shivdaha KYC and payment were completed 8 days ago, but installation is still pending. Kindly resolve this urgently.
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नितिन सिंह राठौर S/O श्री राम सिंह राठौर (@roks_sahil) reported@JioCare My complaint is not resolved yet
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Pratik Yardi (@pratikyardi) reported@jio_fiber Hi guys @JioCare , still you guys are not able to process my new connection after a week. Please refund my money and cancel the request.
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JioCare (@JioCare) reported@opredviserion @reliancejio Hi, we regret any inconvenience caused. Please be informed that we are unable to access your Jio number or account. Kindly DM us your Jio number & the complete address where you are experiencing issues for further assistance. Also, kindly help us with the name and number (1/2)
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Alamin Ahmed (@whoalamin) reportedI got a new Jio SIM but I'm getting 3 to 8 calls every day from Bajaj Finance asking for someone named Umesh. I have told them many times that I'm not Umesh and this is a new number but the calls still haven't stopped. @JioCare : Why are you giving customers used numbers without fixing problems like this? @Bajaj_Finserv : How many times does someone have to say "wrong number" before you remove the number from your records?
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PM Ruchika Singh (@bangalorewatch7) reported@bainjal @reliancejio Mukesh Ambani is a greedy pig Doesn’t give a **** about anyone except himself and his potty family
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Vishnu C (@Vishnu_cpvr) reported@JioCare @JioCare Your replies don't match your actions. First, you confirmed an engineer would visit. Then you claimed the engineer would arrive within 30 minutes of the appointment time. Yet nobody has come and there has been zero communication. Customers deserve real service.
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Divyansh Varshney (@divyanshvarshn7) reported🚨 LOCAL MONOPOLY by @JioCare! Bisauli vendor & Engineer Manoj Kumar are neither fixing my internet nor allowing any other technician to fix it. Is this a telecom service or local gundagardi? 3-day total blackout! SR: SR00003CPRU3 No: +91-5834356451 @reliancejio @TRAI
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sharad gupta (@guptice) reported@JioCare @reliancejio what type of liars and irresponsible people u have. I paid 1200 2 days back and the person (Amir) told me that the Internet connection will be done same day but till now there is no update. Shame on such a pathetic service
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🅶🅸🆁🅴🅴🆂🅷 (@gireeshpublic) reported@JioCare This joke for customer service has not been going on for 9 days. And not one person has taken responsibility from jio.
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Kalpesh Bhogale (@BhogaleKalpesh) reported@JioCare @JioCare still issue not resolve please take action ASAP last 19 hours internet service stopped this type of service not acceptable
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @TRAI @JioCare @reliancejio I need help and resution for this?
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DivScar (@divscar) reported@JioCare @reliancejio why do you keep delaying the engineer visit for fibre connection. Your after sale service is pathetic.
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Prince Kumar Chandra (@heman_prince) reportedHello jio i had ordered a sim through my jio app on date 30.07.2026. But, till now I didn’t receive the sim as 48 hrs. completed already. Is this type of jio serving their service? Very disappointing. I didn’t expect this. @_MukeshAmbani @reliancejio @JioCare
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ବଦ୍ରୀ ନାରାୟଣ ନନ୍ଦ ( ୨୫ ) (@adhinayakam) reported@JioCare I placed a service request on my jio app. They designated a visit on July 31. Scheduled between 9 AM to 10 AM. First they assigned a technician in morning. I called. No one answered. He didn't visit on time. On tracking it mentioned sorry for delay. We'll resolve issue soon. Entire 24 hour went by and no response, nothing from jio or technician. Today they rescheduled. As per yesterday shenanigans today went exactly like that. Time was assigned between 10.30 AM to 11.30 AM. NO Visit. Then the usual sorry for the delay. We'll resolve this and that. I kept calling. Finally he picked up and told me he's on a ******* leave. He's assigned work but says won't come. I also have work. We took time out of our day to wait for them to come and they do this. What should I do now ?
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K A Bharadwaj (@bharadwaj_ka) reported@JioCare I have shared details over private message. No engineer ever visited. If this is the case then people will not stick to the service definitely.
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Sampath Nayak (@1SampathNayak) reported@JioCare @reliancejio really pathetic service. You collect payment upfront for Jio fibre, then deny service saying installation is not possible and make us wait for months for the refund.
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Daino (@ursrokk) reported@reliancejio @JioCare I m ur postpaid customer. I stay at Hyderabad Hitech city. Tell me one reason why should i use ur network!? I changed from Airtel coz ur network will be good. But ur network is more than worst.. can you do something or shall i jump to Airtel again!
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arya (@ahamtaarkik) reported@airtelindia asked to switch connection to jio home as airtel black service will be stopped ,is it true? my d2h stopped working , iptv request pending since a week , now told to switch to @reliancejio
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Nishant Kumar Singh (@Lost_Nishant) reported@JioCare You marked all the issues resolved without even asking me if my internet or the slowness is gone not me ok don't give me the refund, take money from people don't provide the service do this farud even that's fine. BUT FIX MY WIFI ATLEAST!(2/3)