Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Kolkata, Indore, Guwahati, Bhubaneshwar, Agartala, Delhi, Ahmedabad, Dehra Dūn, Shiliguri, Bengaluru, Chennai, Sopur, Lucknow, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 20 minutes ago |
|
Kolkata
|
Phone | 50 minutes ago |
|
Indore
|
Phone | 1 hour ago |
|
Guwahati
|
Internet | 8 hours ago |
|
Bhubaneshwar
|
Wi-fi | 11 hours ago |
|
Kolkata
|
Phone | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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Vignesh (@nVignesh66) reported@JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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CA Himanshu khaturia (@mkhaturia5) reported@jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported@ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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Burnol (@BiltuMo08084132) reported@reliancejio Fix your data problem otherwise I port airtel
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JAY ⚡ (@AS119f) reported@reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?
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Ikbal (@IkbalHa54220939) reportedHey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.
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Amit kumar (@Amit55134620) reported@Saurabh_Pinch @reliancejio @airtelindia Most poor network.....
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Yuvi (@Yuvraj3456) reportedWhat is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?
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Ajay Koul (@ajaykoul43) reported@JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage
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Kiran (@iamkiran21) reported@debarghyawrites @reliancejio WTF? Is this true?
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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gabbar ناصر (@qnasir) reportedThis is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare
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Chavda Devang (@chavdadevang) reported@JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.
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Mayank Dubey (@7389321556) reported@JioCare Extremely disappointed with Jio Fiber service. My connection has been down for the last 3 days and no technician has visited yet. Customer care is not responding or providing any resolution. This is the 4th outage in a single month.
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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shubham mishra (@iamshubham1994) reported@JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,
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Vimal R (@Vimal4mTJ) reported@JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio