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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Bengaluru, Kolkata, Āsansol, Ahmedabad, Panaji, Bhopal, Rājkot, Sūrat, Hyderabad, Chhindwāra, Varanasi, Chennai, Delhi, and Dombivli.

CityProblem TypeReport Time
Pune Phone 18 minutes ago
Bengaluru Internet 5 hours ago
Pune Internet 5 hours ago
Kolkata Internet 7 hours ago
Kolkata Internet 12 hours ago
Āsansol Wi-fi 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Harish04518669
    HARISH (@Harish04518669) reported

    @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

  • tripathivish
    Vishal Tripathi (@tripathivish) reported

    Register complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.

  • rajkamal1980
    rajkamal rai (@rajkamal1980) reported

    @JioCare Hope u got first point since 3 days they are coming daily and post they leave again issue occurs they are not able to do rca and rectify

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider jio

  • Manjunathr369
    Manjunath R (@Manjunathr369) reported

    @JioCare @reliancejio SR000033GUSB what is cancellations request status, as customer i could not check STATUS..!

  • GopalBhaire
    Gopal Bhaire (@GopalBhaire) reported

    It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

  • ShivamSg619
    Shivam Singh (@ShivamSg619) reported

    @JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out

  • AnilsVibe18
    Anil Sharma (@AnilsVibe18) reported

    Hi team @reliancejio @JioCare my Jio landline number +91-4031952258, I am not getting proper internet from 4 days, internet is getting disconnected again & again & speed getting slow down please do the needful

  • asknaveensharma
    Naveen Sharma (@asknaveensharma) reported

    @Prashan87890385 @JioCare Since you already paid upfront and hence the issue. No laws in this country to protect consumers.I paid upfront for SIM delivery and it has been total 9 days with no delivery. Jio staff calls and says would refund if not delivered by Sunday. Still no refund and no SIM delivered.

  • Khemka_RK
    RKK 🇮🇳 (@Khemka_RK) reported

    @JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.

  • WeepingMonk18
    TheWeepingMonk (@WeepingMonk18) reported

    @reliancejio @JioCare WTF is this service? I called 198 and repeatedly asked that dumb bot to connect me to a customer care agent, but she is just repeating the same thing. I have mailed as well for the bad service but no response from your side.

  • warrior_9496
    Harkeshsharma (@warrior_9496) reported

    Hey jio i am using jio airfiber and there was some technical issue in the wifi so i called the technical assistance who installed mu connection whose no is 310605532228. He taken the output device with him now isn't picking up call not giving any reply. @reliancejio @JioCare

  • rahl0886
    cerebral hysteria (@rahl0886) reported

    Worst provider @airtel.they degraded my netflix from premium to basic without my permission.thats why your loosing customers.@reliancejio your best guys but I don't have your services access here.

  • amitsablok
    Amit kumar sablok (@amitsablok) reported

    @JioCare Pathetic service almost a week and services are still not up 100% termination of service is only option i have now

  • anshubaba06
    Akshat kumar (@anshubaba06) reported

    @JioCare @JioPayments @RBI I have ₹3,500+ in my account but can't use UPI or Debit Card (RE068). You took money for a card order but won't let me pay my bills. No one is calling me back. Ticket 6984235. Fix this or I'm going to the RBI Ombudsman. #JioPaymentsBank"

  • vinod9571050
    Vinod Vinod (@vinod9571050) reported

    @JioCare Jio store not available please help me

  • acharya_manu
    Manoranjan Acharya (@acharya_manu) reported

    @JioCare very slow network please do the needful

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.

  • MohanBharat2047
    Mohan Velakapuram (@MohanBharat2047) reported

    @reliancejio @JioCare I'm not getting Jio Internet signal at Sricity SEZ, Tirupati District, Andhra Pradesh Sometimes it's showing 1 point or emergency calls only. Not even opening YouTube Please look into this and resolve asap.

  • Ankurbacky
    Anku (@Ankurbacky) reported

    @JioCare After many days .. but not received my money .. too much poor service &inconvience

  • vinod9571050
    Vinod Vinod (@vinod9571050) reported

    @reliancejio Sir my sim card is damaged and I want to change it but your Jio store is permanently closed in my area please help me

  • DuttUpadhyay
    Nikhil Dutt Upadhyay (@DuttUpadhyay) reported

    @JioCare Order Number NO0001CC3K7M Service request no SR0000328FP9

  • SharanyaVarma
    Sharanya Varma (@SharanyaVarma) reported

    @JioCare Enable the internet of my JioFiber as soon as possible.Payment was made yesterday,but no proper service from you.

  • sssharma84
    Dr. S.S. Sharma (@sssharma84) reported

    @reliancejio your network is worst in between Sri Ganganagar and Rishikesh So please don’t say that your network is best. I am very help less and embarrass during journey only because of your network

  • Ankushverma2112
    Ankush Verma (@Ankushverma2112) reported

    @reliancejio I am making payment through Jio Payment Bank, it is saying that there is no limit and there is no option in the application to check the limit. Is there any problem in the server?

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @jiocare and shraddha, kindly read my message clearly and check my DM..I'm not talking about any errors..I'm talking about the google gemini pro banner not showing in my jio application. As per my plan and promotional offer I should get the 18months of google gemini pro.

  • HarshithLavu
    Lavu Harshith (@HarshithLavu) reported

    What’s going on with @reliancejio faced frequent internet issue majorly during @UPI_NPCI payments at shops which is quite irritating. It is understandable that at D-mart it might be bcoz of huge crowds but at Kirana stores not expected looking fwd to MNP what do u guys suggest

  • shivsingh195037
    shiv singh π² (@shivsingh195037) reported

    Jio's service is pretty bad. Airtel can now provide a new SIM. @JioCare @reliancejio @airtelindia Your network won't be as bad as Jio's. If your Airtel service is bad like Jio then do not reply. Location : Vapi town Nearest Airtel store

  • MeMy81106594
    m (@MeMy81106594) reported

    I'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare

  • Nandhaoffl
    Nandha Elumalai (@Nandhaoffl) reported

    @reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare