Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Nagpur, Hyderabad, New Delhi, Nashik, Gorakhpur, Varanasi, Pune, Mumbai, Chandigarh, Lucknow, Indore, Bengaluru, Bhubaneshwar, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 46 minutes ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Phone | 3 hours ago |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kathirvel.p (@Kathirvelpal) reported@JioCare I am personally buying internet over phone and using it for last 4 days. Will @JioCare reimburse till they take their time for fix the issue
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Tushar Singhal (@tushsinghal) reported@JioCare Have been waiting for the last escalation to be resolved and yet since the last 3 days, I am having network issues in terms of data and calls where the networks are showing 5G. Please tell me before responding, have you even checked the last escalation
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ROHAN SHAH (@ROHANSH87467530) reportedJIOFIBER NOT working. Raised request. Initially it go rescheduled through system. Now its kept on hold. Your technician themselves delay or reschedule the service request? Its second day and still not technician has visited to resolve the issue. @JioCare @reliancejio
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Anadi Bramh (@anadi_bram57308) reported@JioCare I don't think you have gone through my messages. You all are acting like a parrot. Again and again copy pasting the same message which was sent earlier. I have already mentioned that I need a call from your customer care executive rather than your false consolations.
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Garvit Asthana (@AsthanaGarvit) reportedThe ****** service is still down. @JioCare send someone to take away this **** box. Repeated failures, no resolution, and tickets being put “on hold” without my consent. This is beyond frustrating. Worst experience with @reliancejio. Want to switch now, how is @airtelindia?
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🇮🇳Pankaj Rawat🇮🇳 (@Rawatpankajsin1) reportedJio 5g network is not good in my area @reliancejio @JioCare
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Jitendra Chaudhary (Narwar) (@jitendrasing111) reported@JioCare I will not advise @JioCare to any one and I also want to close my connection please proceed +91-5644314782 for account closure . Worst services provided by @JioCare
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Ram Lal (@dhup987) reported@JioCare Will you only take details or provide any actual resolution too. And if you can't then refund my full money and take back your setup. It's not even a week and this is how your team is acting up
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raju bhai (@rajubhai588139) reported@JioCare Still face same issue problem not resolve @reliancejio
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Kathirvel.p (@Kathirvelpal) reported@JioCare No action so far.. inspite of call back from customer care also. Really horrible service. If I had not paid till sep 2026 I would have cancelled the connection
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Abhishek Yadav (@Abhishe0064171) reported@JioMart_Support @reliancejio Not satisfied your response and service. In future i am looking another platform instead of wrost platform
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ROHAN SHAH (@ROHANSH87467530) reported@JioCare @JioCare @reliancejio resolution can be provided only if your technician visits. Nothing can be done just by replying to my tweet. At ground level there are many irregularities which needs to be ascertained and resolve so that customers don't face this again. Two days without net
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Prabhakar (@PrabhakarA123) reportedHi @reliancejio, I applied for relocation of JioFiber, visit was scheduled for 25 April 2026. However neither anyone came for relocation nor any call received Whenever I am calling customer care, it says visit scheduled already thank you and call gets disconnected Seeking help
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Sk Upadhyay (@DareDevils008) reported5g is not working... @JioCare @reliancejio
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Kamal Kumar Verma 🇮🇳🪷 (@KVRM_X) reported@JioCare Hi, we’ve already clarified this multiple times the issue is with all numbers across all handsets, not a specific number or operator. Ask whatever details you need, but please fix the problem instead of repeating the same questions.
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Tanu Shree (@TanuShr60794686) reportedVery poor service @JioCare my jio fiber (4035836530) Internet has not been working since many days and no engineer visit is being made. It is always cancelled at some pretence and then closed..atleast send some technician to collect your device @airtelindia
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Krishnan Velur Swaminathan (@KrishnanVelur) reported@JioCare ji despite my many communication no solution has been given for Pathatic Jio network connectivity in our area Pollachi 642103, Tamilnadu. We SR. Citizens are facing untold misery due to this. Please arrange to attend.
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Divya Narayan (@DivyaNa59281004) reported@BJP4India @narendramodi ENOUGH IS ENOUGH! 🚫📱 I’ve faced Jio’s terrible service for 2 years. It’s time to show them Public Power! ✊🔥 If you’re tired of call drops and slow data, help me teach them a lesson @JioCare
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Pandit Prashuu (@PanditPrashuu) reportedMail bhi kar diya Nodal/Appellate ko, phir bhi ground pe zero improvement. Survey done, issue accepted — action kab? 🤔 Tag: @JioCare @DoT_India @TRAI
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ROHAN SHAH (@ROHANSH87467530) reported@JioCare @JioCare @reliancejio Service Request No. SR000034BTTF
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Shubham Malik (@fittrshubham) reportedPathetic service from Jio AirFiber lately. Last few weeks = almost ZERO speed. Can’t even load Facebook or basic apps. What is this “up to 30 Mbps” when I’m getting 1-2Mbps? Completely looting people. ****** service @JioCare @reliancejio @jagograhakjago
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SHAIK SHAMEER (@SHAIKSH17995493) reported@JioCare iam experienced worst fiber services from jio air fiber no one reached to solve the issue frequently internet speed reduced particular evening times Really worst experience try to reach customer care but unble to connect worst service Really better to switch airtelfiber
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Digital Strategist- Avishek.. (@Avishek_tweets) reported@JioCare issue was regarding the ill behaviour of your representative.. call me to discuss in detail.. else the brand image of #jio is at stake in kolkata..
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Divya Narayan (@DivyaNa59281004) reported@BJP4India @narendramodi ENOUGH IS ENOUGH! 🚫📱 I’ve faced Jio’s terrible service for 2 years. It’s time to show them Public Power! ✊🔥 If you’re tired of call drops and slow data, help me teach them a lesson @JioCare
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Cnu Bhatkal🇮🇳 (@Shri_moger) reported@JioCare We have been receiving the same repeated response from your team for the past 10 days, with no action taken. The customer care support has also been ineffective. #ConsumerVoice
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Ankit Jaiswal🏹 (@Ankitjaiswal09) reportedFrustrated with Jiofiber services. There is no way through which one can call the customer care. @JioCare
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Arghyadip Ghosh (@ArghyadipGhos17) reported@JioCare @JioCare This is not acceptable. Complaint already closed without resolution and still no clear answer. n78 (3500 MHz) is unavailable near a tower 300m away despite working earlier. Please confirm if the band is disabled and give a definite timeline.
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Hemank Mehtani (@HemankMeht77668) reported@JioCare You will do nothing. For new connections we get an instant call. For existing customer, yall would prefer if they die in hell begging for a fix.
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Arindam Das (@AdamDias159) reported@reliancejio fiber internet is down for a week and nobody seems to care. Tried reaching out to @JioCare for support but all they want me to do is wait till the end of the day. The tech asks me to share my jio login details or he won't work on my request. Jio support is a joke.
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Shatanik Mahanty (@MahantyShatanik) reported@JioCare But your app marked the issue as resolved 🫠🫠