Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nagpur, Guwahati, Jabalpur, Vadodara, Chhindwāra, Trichūr, Malappuram, Kolkata, Jamshedpur, New Delhi, Lucknow, Chennai, Patna, Mumbai, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Malappuram
|
Internet | 4 minutes ago |
|
Nagpur
|
Internet | 17 minutes ago |
|
Guwahati
|
Internet | 1 hour ago |
|
Jabalpur
|
Internet | 2 hours ago |
|
Vadodara
|
Internet | 3 hours ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ravi yadav (@raviyad85917071) reported@JioCare 899 recharge kiya but problem not souleved
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Akshay Desai (@AkshayDesai55) reported@JioCare @reliancejio we are facing severe network issue in our area cam you please do something about it.
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Sumanta Paul TR (@psumanta47) reported@JioCare That's why you are survives, why your team not working properly why happened in every single months, no one cares bcs of that we the people already paid the recharge amount😡
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Raaj Bhatia (@Raajone) reportedPoor service from @reliancejio! I booked a new JioAirFiber connection on 17th August, but still no one has turned up for installation. There is no direct customer care number to speak with an executive.Please resolve this and install it ASAP! @JioCare #JioAirFiber
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pratik_singh (@pratik463) reported@JioCare @reliancejio Still no response from @JioCare! My service is down since last night, and your executive shouted at a customer who has a brain disorder. Is this how you treat sick or elderly people? Please send a technician immediately and fix this.
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VaTsaL (@VaTsaL276) reported@FanCode @JioCare I’m getting an “Unexpected Error 6004” while trying to stream La Liga on JioTV+ through the FanCode app. The stream isn’t working. Please look into this issue and help resolve it ASAP.
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Amit kumar (@akumar368) reported1/4 15+ days. KYC completed. Installation fee paid. Then I was told my area has reached its “installation limit” and Jio AirFiber cannot be installed I complained to Jio Customer Care 3 days ago. I was assured that installation would be done. Still waiting. @reliancejio @JioCare
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Mayank Gupta (@Mayankgupta07) reported@JioCare despite multiple complaints online off-line and on social media, no network resolution given in Domalguda area, Hyderabad 500069. No network in the area and no response from the company. Our plans are getting waste.
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Aakash (🚩🔥🔱Hindu🔱🔥🚩). (@11SaveNature) reported@reliancejio I was told by your executive that my Jio AirFiber 1000GB data was exhausted, and she guided me step-by-step to recharge ₹706 through MyJio. After the recharge, internet still didn’t work. When I asked for help, she shouted and used abusive language on
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keyur patel (@patelkeyur660) reported@JioCare @JioCare @reliancejio I ordered Jio Fiber. The installation has been completed. I was told that it would be activated within 24 hours. 48 hours have passed, but I have still not received any response. Despite filing a complaint, no resolution has been provided so far.
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Ꮢavish Ꮶushwaha (@ItsRk4u_) reportedRight now I'm in 2nd floor but even there is no 5G nor 4G network. Highest net speed is only 30-40 kb how can I do my basic work from my home from 2nd floor also. Tell me why I have not to port in another telecom company? @reliancejio @JioCare
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@MavikaaGlobal (@thakkarbansari) reported@JioCare "Extremely disappointed with @reliancejio! Bought a Jio Extender a week ago and still no installation. Absolute third-class service. Save your money, don't buy this! #Jio #BadService #CustomerApathy"
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Prashant (@ThePrashantYdv) reported@JioCare Ref No: LR00001EZEG5 Misguiding customers with false commitments is unacceptable. I demand: Installation on priority within 24–48 hours. A direct escalation channel to report this misleading behavior. Fix this ASAP! #Jio #CustomerServiceFail
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R3han Gautam (@GautamR3han69) reported@JioCare As I said earlier I have already DM you the issues that I am facing along with location. This issue is not something that happened once when I used internet, using a particular device, in a particular place, and in a particular app/web.
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Upendra Choudhary (@UPENKUMAR4) reported@JioCare @reliancejio Can I get the permanent solution or Jio is planning to touched us for get extra money..it's become daily basis issue and my work getting hampered Jio fiber No 2035407667 ..shame on you Jio
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Sushant Sharan (@Sushantsharan2) reportedStill not resolution provided. Pathetic service from @JioCare @reliancejio
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Struggler🇮🇳 (@SRS_091) reportedNetwork failure at Kaluria village, Gondia Block, Dhenkanal Odisha will you please take action to resume it,, @reliancejio
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Abhishek kumar gupta (@MonuguptaKumar) reportedIam facing terrible jio internet speed no 5g even though my area is in 5g covered even 4g network is very poor unable to do my studyi have dm my no in your chat regretting my decision to port to jio @JioCare
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Kshitij (@kshitij_6955) reported@airtelindia worst service ever, I'm regretting why I ported to Airtel, I will soon switch back to @reliancejio
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𝐓𝐡𝐞 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐨𝐫 (@makerz_king) reportedTech issue: JiO app causes WiFi disconnections on LG OLED TVs (works fine on other streaming apps like Netflix on same network). The problem occurs during app initialization, suggesting JiO’s connection protocol stresses older WiFi implementations. @JioHotstar @JioCare @reliancejio should audit app optimization.
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KESHAV ADITYA THAKUR 🚩🕉 (@KeshavT90014) reported@JioCare Problem still not resolved jio @JioCare @jio
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Gita Madhu (@GitaMadhu) reported@JioCare We have recharged our phones and activated the recharges but when we try to phone we are told we need to recharge. I've tried all the helplines and customer care numbers and all methods suggested. Please help.
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K P Madhu (@kpmadhu2000) reported@JioCare I had recharged my mobile on 22nd August. But I cannot make calls. It says there is no balance. But the self care dashboard says that my prepaid expires on 18 September and that it is active. Please help.
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Kishan Prajapati (@kishansp276) reported@JioCare The agent is now saying that the company has asked us to cancel the order because there is not enough stock of device. What will you do now?
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truth_is_ powerful (@certified22114) reported@JioCare Its been nearly 2 days nd no resolution till now. Will u extend my plan for 2 days for to compensate
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Rishi (@Rishabhsingh327) reported@JioCare Your tower is just 100 m away from my location and in my dm you are saying you are not able to locate my location if @JioCare you dont want to resolve issue then good i will try another option @airtelindia like many people’s are doing
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Piyush kulthe (@piyush_kulthe) reported@Godfath52464383 @JioCare @reliancejio I ported to Airtel.. all home numbers very bad voice quality also & voice cut too
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Nishant Verma (@nish_iamhere) reported@JioCare what kind of service is this! I paid for air fiber installation on Friday 21st Aug. and still it has not been installed. It was a mistake to switch connection from Airtel. Really pathetic. Now I am scared of jio service. LR000016BXM4
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Ajit (@Ajit_xxx1) reported@Godfath52464383 @JioCare @reliancejio True. Hopeless service!
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Shivanand Ramchandra (@Shiv_Ramchandra) reported@JioCare @JioCare you are being of NO HELP, can you let me know where can I escalate further ?? I think this is the right of a consumer/customer to know the proper chanel of escalation if the work is not getting done for almost 2 months.