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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 31: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Kanpur, Bhopal, Lucknow, Morinda, Varanasi, Mumbai, New Delhi, Chhindwāra, Vadodara, Chennai, Jammu, Bengaluru, Kolkata, and Gurgaon.

CityProblem TypeReport Time
Bengaluru Internet 5 minutes ago
Delhi Internet 2 hours ago
Kanpur Wi-fi 2 hours ago
Bhopal Internet 2 hours ago
Lucknow Phone 2 hours ago
Morinda Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abmukherjee
    Abhishek Mukherjee (@abmukherjee) reported

    Dear @JioCare @reliancejio , Congratulations! You’ve successfully invented a customer care system where customers can never actually reach customer care.

  • bdnsvprasad
    varaprasad (@bdnsvprasad) reported

    @JioCare @JioCare Are you understanding the issue or not? I just need a confirmation whether internet can be accessed with inverter backup during a power outage. I've been asking the same question for 3 days, but there's still no clarification. Please stop deviating from the main issue.

  • airmen_03
    Unknown (@airmen_03) reported

    @JioCare Having a 5G phone and a 5G SIM, yet I’m getting zero internet speed and constant call drops! Honestly, I feel stupid for paying so much for a recharge when the service is this unusable. The trust I had in Jio is completely gone. Fix this issue ASAP, or I'm porting out

  • sir_rohit
    sir_rohit (@sir_rohit) reported

    @JioCare not receiving 5G service against active plan...tried to call 199 but not working...done all resetting in handset but still not receiving 5G...kindly help @TRAI

  • KritikaSachdev9
    Kritika Sachdeva (@KritikaSachdev9) reported

    @JioCare Service Request No. SR00003CK4KP the issue is unresolved since last one week! Who will reimburse for wasting my package?

  • wanitalks
    Mohammad Wani (@wanitalks) reported

    Once upon a time @airtelindia used to be best in the market but but it is one of the ridiculous service provider, @airtelindia I am ashamed of being an individual using your services. #shameon airtel very bad service, @reliancejio is the best these days.

  • SarbDhaliwal48
    Sarbjit Dhaliwal (@SarbDhaliwal48) reported

    @jio_fiber @JioCare @ComplaintsJio. Our internet connection is not working again. Its router red light keeps blinking. It was set right after remaining non working for 72 hour early this week. I m not able to work. Pl see or I may switch to other company.

  • HinducountryIND
    HinduRashtra (@HinducountryIND) reported

    @JioCare And thete is nothing like track technician. Its not working all. Hire some good developer and make sure it works.

  • harikrishna_si
    Hari (@harikrishna_si) reported

    @JioCare So I need this new jio sim to be activated to do voucher transfer? Pls let me know. Bcz whole point is to cancel port and get the refund.

  • PallabN33091778
    Pallab Nath (@PallabN33091778) reported

    @JioCare +917086856641 This boy is asking money for the service... What ******** is going on?

  • Rukavendra
    Rukavendra Verma (@Rukavendra) reported

    @JioCare Pvt msg sent with issue

  • himurrai
    Himansh (@himurrai) reported

    @JioCare This level of service is very disappointing. Please resolve this issue as soon as possible. I connected with engineer assigned on yesterday, He said- ‘ I dont work for jio anymore’ I rescheduled today and i can see the same engineer name on jio app My question- Whyy?

  • iamSK1610
    Shivam Kunwar (@iamSK1610) reported

    Extremely frustrated with the Jio network. Customer care is just computerized voices, and Twitter support only asks for address/pincode without providing any real solution. When will the network actually get fixed? @reliancejio @JioCare

  • abmukherjee
    Abhishek Mukherjee (@abmukherjee) reported

    @JioCare I don’t want to explain my problem over DM. I want to speak to a real customer care representative over the phone, which is the basic purpose of a customer care number.

  • Livewire7teen
    hi (@Livewire7teen) reported

    @JioCare hi issue is not resolved yet

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, so what was the discussion with support team & transfer of refund will be done when on Friday or Saturday?

  • ShlokeKulshres7
    Shloke Kulshreshtha (@ShlokeKulshres7) reported

    @JioCare That's why jio is fool you have all my details already but your only work is to reply the tweets and not work on it . Worst company

  • ankur18131989
    NaveeN (@ankur18131989) reported

    @reliancejio @_MukeshAmbani one side Mr. Ambani said LIVE JIO LIFE and other side the company's executives work like no matter whether customer is satisfied or not.They are in own comfortable zone without solving customers problem as three days r passing no serious action taken.

  • SANJEEV19902881
    SANJEEV DUBEY (@SANJEEV19902881) reported

    I have not received my physical sim despite verification and payment done .. @JioCare n number of customer interaction doesn't resolve my issue ye since 27july Tuesday . ORN :Home delivery of your Jio SIM has been initiated for Order Reference Number NO00015I839J.

  • asinghworld
    Akkhileshwari Singh (@asinghworld) reported

    @JioCare @reliancejio I would like to inform you that my Jio TV has stopped working again. I have tried all the possible troubleshooting steps, but the issue still persists and the TV is not functioning. Kindly look into this matter at the earliest and arrange for a technician to visit my location to resolve the problem ASAP.

  • casachin20
    sachin kumar agrawal (@casachin20) reported

    Since last 1 month Internet in not working properly and only getting reschedule appointment vide SRN SR00003CIS4J @JioCare @reliancejio

  • amunde123
    Akshay Munde (@amunde123) reported

    Dear @JioCare, why are people like Sanjeeb Dani, who ignore customers, make false commitments and waste customers’ time, still representing Jio? And why was I intimidated by Mahesh Mulik instead of receiving service?

  • byom_jatrii
    Sandeep (@byom_jatrii) reported

    @JioCare @jio_fiber Internet is not working. After requesting a service , tech does not turn up. I have requested cancellation. Cancellation number SR00002N0Q4k. Now the support team cannot even confirm that account is cancelled. Kindly look into this and cancel service.

  • dhara363
    dharmendra kushwaha (@dhara363) reported

    Disappointed with @reliancejio @JioCare! I requested network improvement for the last 20 days, but no action was taken. Today, I officially ported my one Jio SIM to @airtelindia. Customer service matters! 📱"Jio network services have been terrible in my area for the last 30 days.

  • AdiSpeaX
    Adi | 🇮🇳 (@AdiSpeaX) reported

    @JioCare such baaaaad signal. Useless speeds within my house. Horrid. And I don’t know why I am paying you so high that too for two connections. Shameful. Always getting interrupted. Online PVP games are so laggy. Useless.

  • ineerajnishad
    Neeraj Nishad (@ineerajnishad) reported

    Hi @JioCare @reliancejio, facing too many issues with JioFiber lately. Requested engineer visit for 30th July - still pending. Today also no update on same. Tried to reach out to customer care support at 199 & 18008969999 - USELESS. Please help me out ASAP.

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare Harshit & @jiocare This is the same template response I've received from multiple representatives for several days. Unfortunately, my issue remains unresolved, the committed ETA has already been missed and my services are still suspended. (1/1)

  • Sandeep91303
    Shweta Kumari (@Sandeep91303) reported

    @JioCare Prepaid service

  • abhisek286
    Kumar Abhisek (@abhisek286) reported

    @JioCare @JIOAIRFIBERIN @reliancejio Don't you have a technical person who can talk to me, understand the issue and can fix it? I don't need your call center guys to talk and just give false assurance. Plz plz plz act

  • BaatBharatKe
    बात भारत की 🇮🇳 (@BaatBharatKe) reported

    @TRAI In metro cities both prominent players @reliancejio @airtelindia network are lagging even some time you are not able to connect over call forget about mobile internet speed that is almost zero just bcz they are forcing people to adopt WIFI service even for watsup call need WiFi