Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 3: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Hyderabad, New Delhi, Dimāpur, Mumbai, Aurangabad, Kallakkurichchi, Patna, Chhindwāra, Guwahati, Rājkot, Indore, Kolkata, Chennai, and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jabalpur
|
Internet | 5 minutes ago |
|
Kanpur
|
Internet | 7 minutes ago |
|
Sūrat
|
Internet | 8 minutes ago |
|
Bengaluru
|
Wi-fi | 11 minutes ago |
|
Hyderabad
|
Wi-fi | 32 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Nikkis (@Nikkisgift) reported@JioCare Kindly disconnect the line or send the technician to fix it. Don't guide me to do this and that just send a technician to resolve the issue. I have marked the mail but it's an automated response. No is 3331855184
-
SHOBHIT GUPTA (@SHOBHIT36548850) reported@JioCare Now it's 72 hours , still no resolution:( , please give an expected date of resolution
-
रीड की हड्डी किसान (@mia_peachx0003) reported@JioCare Stop sending copy-paste replies. My question is simple: why was ₹50 charged when no service was activated? Keeping customer money without providing service is unfair. Give a proper resolution, not templates.
-
Santosh Natekar (@SantoshJN) reported@JioCare You have wrong information, In my building only I'm facing the issue, 3days back your engineer told me that the router is faulty and need to replace the same. Still no one came to replace it.
-
ARAJ0018 (@gangster00018) reported@JioCare @JioCare i am allow you please solve my problem and complete my installation
-
Vansh Tripathi (@VanshTr63664894) reported@JioCare Despite SIM activation, my number 9027949297 is still unable to use WhatsApp and receive banking OTPs. This is critical. Kindly check for any backend restrictions and resolve immediately. Urgent support needed.
-
Dushyant K. Mahant (@DKMahant) reportedIn East Delhi, a colony Swasthya Vihar & areas around are facing network problem in home broadband connections by @JioCare Anyone knows a contact detail to get in touch? Customer care not responding. There are senior citizens heavily dependent on internet. @reliancejio
-
Mehetab Sk (@mehetab34106) reported@JioCare @reliancejio My concern is NOT about recharging. I am reporting a NO NETWORK issue in my area. There is zero signal here, and we need a new tower/network setup. Please look into this network coverage issue rather than checking my plan status.
-
sudhir jha (@sudhirj50334256) reported@JioCare last 3 days no connectivity 91-5123174207.complaint not resolved.only giving assurance nd delay..kindly resolve my problem
-
Sundar (@Sundar9122024) reported@JioCare Booked new Jio number (TN circle, Code: C632162519). Will SIM be delivered & activated at home, or should I visit store? Prefer doorstep due to heatwave. Please confirm. Direct message not working
-
Raghavendra Singh (@rockShubhu007) reported@JioCare such a pathetic service. Even after multiple complains no engineer is visiting and they are closing service req on their own despite of multiple complaints. +91-1203183879 #switchtoairtel
-
Shubham Goyal (@goyalshubham48) reported@JioCare One of your engineers visited and, after diagnosing the issue, informed me that it would need to be handled by another team as he was unable. This is highly disappointing—Jio is wasting time without any progress.Escalate this issue & ensure it resolved on priority. CO0001S4I8W5
-
Viskhi (@Viskhi2) reported@ViCustomerCare Fraud Alert. My number is activated under an incorrect name. And now you are asking me to check with the previous operator 9820109#$3 @JioCare What a pathetic brand service is offered. #telecom #TRAI
-
abinash panda (@abinash430) reported@reliancejio Worst service provider
-
Safety (@PaiKiran7084) reportedJM69F5E912013553973F Order number 👆 @JioMart_Support @JioMart @reliancejio No support yet.
-
Lil Win!! (@lil_win15354) reported@JioCare Plz as soon as possible set up 5G network under 1 month!!
-
Akash Purohit (@skyeakku) reported@JioCare no resolution till now
-
आलू कचालू (@vishal_rti) reportedEveryone in my family is user of @reliancejio, I personally had 2 Jio number and 1 Airfiber installed. But now I and my family members have decided to port. If you complaint @JioCare about the poor network issue, they will only ask for your details. Poor customer Support.
-
Abhishek (@ohyeisabhii) reportedStuck in an endless customer service loop between @JioCare and @AmazonHelp. A system glitch allowed my 2-year JioFiber Prime Lite consumer offer to link to an Amazon BUSINESS account. Frontline support refuses to escalate to tech to revoke the API link. Someone please fix this!
-
Mahesh Kumar (@kmahesh1184) reported@JioCare my internet is not working properly and I have raised many times complain regarding speed issue but not resolve. Pls help.. jio id 1131553420.
-
AC Experts AATHREYAS (@RajanCoolAC) reported@JioCare @reliancejio Service Request number SR000034J0C9..Not able to service in right time
-
Abhishek (@ohyeisabhii) reported@AmazonHelp @JioCare Major system glitch! My 2-year JioFiber Prime Lite offer accidentally linked to my Amazon BUSINESS account. Consumer telecom offers shouldn't link to B2B accounts! Support is pointing fingers at each other. Please escalate to tech to revoke/reset the link AS
-
रीड की हड्डी किसान (@mia_peachx0003) reported@JioCare Same copy-paste reply again? Real issue ignored. Once ₹50 taken for a matching number, why charge again and again? Stop misleading customers and answer properly. #Jio #CustomerService #Refund
-
Sweta (@shwetatiwari7) reported@reliancejio worst service provider by them as wifi service - airfiber, if you have any query, you will die to contact their customer care but won't get support of any.
-
Siddharth Jain (@Siddhar02712476) reported@JioCare Your service is not good. If any problem is there installtion guys havent told me any thing. They told that installation cannot be happened at your place. Pls refund my money i have already install tat play fibre.
-
Balaji (@Balaji79651412) reported@JioCare @reliancejio We are suffering without Jio Fiber net connection which has not functioning since Wednesday till date.They are unable to fix the problem. I understand even my neighbour to whom I recommended Jio is also suffering without the jio internet connection.
-
Mujahid Alom (@Mujahid_along0) reported@JioCare I am currently a Vi user and planning to port to Jio, but I have a concern. Just in front of my room (around 10 meters away), Jio 5G works perfectly, but inside my room there is no signal at all. Before porting, I want to confirm if this issue can be fixed.
-
Arvind Parashar (@ArvindParashar1) reported@reliancejio @JioCare why would you charge us premium when my other bedroom cant even get a signal on jio wifi. Such a loot. #Jio #Jiosucks #reliance
-
Aarnav Gupta (@aarnavg17) reported.@JioCare What pathetic service? You want us to live without internet for 3-4-5 days? Even tho we’re paying you? Pathetic customer care. Pathetic engineers who visit, do nothing, close the request. Cancelling your broadband now. Will find a better company.
-
anil kumar (@anilkumar3auc) reported@JioCare Yes, still facing the same issue. By the way service request closed from your end or service person end. He has done nothing in resolving the issue. Why your people are doing continuously like this