Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/20/2025 21:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Mumbai, Jaipur, Chennai, Hyderabad, Ludhiāna, Pune, Sehore, Darbhanga, Bhandāra, Kolkata, Ahmedabad, Varanasi, Delhi and Durgapur.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Phone
IndiaMumbai Internet
IndiaBengaluru E-mail
IndiaJaipur Internet
IndiaJaipur Internet
IndiaChennai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sp64893429 Sp (@Sp64893429) reported

    @JioCare Then why Sanket at ur complaint number refused to accept my complaint, provide with proper explanation and also tender unconditional apology

  • sachinadhao4 sachin adhao (@sachinadhao4) reported from Pune, State of Mahārāshtra

    @reliancejio @JioCare Request to all don't install any jio fiber connection because service is very bad and staff staff not supportive Jio Customer Id- 9355331123 Mo. 8600005527

  • Sp64893429 Sp (@Sp64893429) reported

    @TRAI @reliancejio refuses to accept complaints about call drop n no internet issues, plz help me

  • bchauhan_007 Bhupendra Chauhan (@bchauhan_007) reported

    @JioCare @reliancejio Called Jio Care @18008969999 for slowness issue in my fibre connection. Call picked by advisor named Javed Hussain. After discussing the issue for 20 mins, he didn't provide me solution and used foul language i.e. dnt use jio fibre..and he can remove it.

  • sgaurav91 gaurav sharma (@sgaurav91) reported

    @DoT_India please help me if you can @JioCare is not helping me

  • DhananjayGaba Dhananjay Gaba (@DhananjayGaba) reported from Bahādurgarh, State of Haryāna

    @JioCare hey, I am using your jio sim and from last 2 days there is no network in that sim please let me know what is the issue jio Mobile number is 7015073298 and if you are going to contact me please contact me on 7027029712

  • Haroon93266838 Haroon (@Haroon93266838) reported

    @JioCare network of jio mobile is down since one day

  • kunalsatya satyadarshi kunal (@kunalsatya) reported

    @JioCare I am now openly requesting everyone with folded hands that please do not opt for #jioFibre Trend so far- complain- complain resolved marked without solving the problem- escalate- complain reolved marked without solving the problem- Repeat- enjoy customer frustration

  • KOUSHIK_paul15 KOUSHIK PAUL (@KOUSHIK_paul15) reported

    @reliancejio Very bad Network in India , Reliance Jio is the King of Call drop

  • Sp64893429 Sp (@Sp64893429) reported

    @JioCare when we call for complaint, we hear some dogs r barking does mukesh ambani employ dogs for customer related issues ?

  • Aviral52697992 Aviral (@Aviral52697992) reported

    @Vodacom @vodafonein1 If you are so poor than you can take somerupees from me but don't do fraudwith your customers because if you arepromising to give 4gb data perday than atleast give them 500 mb tousebutyourcompany is not giving me 10 mb per day @reliancejio is much better

  • Sp64893429 Sp (@Sp64893429) reported

    @Airtel i m unlucky @reliancejio subscriber, called their complaint no, IVR says jio not able to provide proper services, isn't it an advertising content for u?

  • sranja3 SHAMMI RANJAN (@sranja3) reported

    @reliancejio @JioCare @JioFibre complaint for no internet signal has been logged while no visits have happened and every call the response is we are scheduling the visit..is this the post sales service for jio fibres??

  • singh_sandy93 Sandeep Singh (@singh_sandy93) reported

    @JioCare as expected till now my issues are not resolved and till now we have no update from your end. Is this your service?

  • Abhishe71310889 Abhishek Goyal (@Abhishe71310889) reported

    @reliancejio trouble again with internet connection.. Technician visit takes very long.. 9990456741

  • sameersaysnow Regular Retweeter (@sameersaysnow) reported

    @JioCare dear team I've been trying to contact the jio fibre customer care since past few weeks via e-mail and toll free only to have received no response at all. This is regarding the recharge amount paid twice for my jio fibre connection. I'd request you to help me here.

  • abdulrabshaikh abdulrabshaikh (@abdulrabshaikh) reported

    @reliancejio there is network issue in bhilad very poor network officers has raised complaint against the same but haven’t get any response til now

  • MadhavParasha13 Madhav Parashar 🇮🇳 (@MadhavParasha13) reported

    Hi this is Madhav from village-narahuli tehsil- jalesar district Etah UP We are now facing same network issue in my village After power cut in my village there are no network coverage There is no backup in network tower which is installed in my village @JioCare

  • viveksnair17 Vivek Nair (@viveksnair17) reported

    Jiofiber Internet not working since 48hours. @JioCare @reliancejio - Every time Customer service is saying that someone will come and check at premises. SR No: SR000014D4CJ. No action since 2 days! #poorservice #servicecomplaint

  • jgauravp Gaurav Jain 🙏 जय जिनेन्द्र 🙏 (@jgauravp) reported

    For same service @reliancejio charging twice and customer service guy proudly say, once you paid get out, your problem can't be solved, @reliancejio don't care

  • Sp64893429 Sp (@Sp64893429) reported

    @rsprasad called @reliancejio to register complaint abt call drop n no internet, IVR of joi says they r not able to provide proper services, when co itself accept inability why GOI allow it to operate n collect recharge? Scm?

  • GrammerJunkie Sweet (@GrammerJunkie) reported

    @reliancejio No form of resolution yet, spoke to a supervisor today told my account is only suspended on 16th March not cancelled. Was told to go pay the billed amount of Rs. 470.82.

  • Jaysury31820405 Jaysurya (@Jaysury31820405) reported

    Internet speed Very poor and call connectivity is also very poor.....i unable to consume my data and that will not return back to me.. Kindly solved it as soon as possible @JioCare @reliancejio @TRAI

  • Sramakrishnabu1 Sramakrishna (@Sramakrishnabu1) reported

    @reliancejio At kothpeta pin 533223 village ,no proper signal,no net ,no net speed, Take action of this problem #badsignalofjio

  • iammohit1997 Mohit Gyanchandani (@iammohit1997) reported

    @reliancejio why does your network sucks ??? It is literally the worst network in the world. Switching to @airtelindia

  • kunalsatya satyadarshi kunal (@kunalsatya) reported

    @JioCare I have sent you a message. I'm tired dealing with your team now. Apologising and not solving our problem has become a practice. Please now refund my money and take your connection back.

  • Sp64893429 Sp (@Sp64893429) reported

    @JioCare For registering my complaint about call drop n no internet issued, i had called ur complaint no 4 times, of which today a some inhuman called sanket refused to register my complaint, why?

  • AnushreeBhard14 Anushree Bhardwaj (@AnushreeBhard14) reported

    @reliancejio @fiber_jio I want jio fiber connect and I want to know the details, tried calling the customer care but no luck, please provide me details for it

  • Garvitjain01 Garvit Jain (@Garvitjain01) reported

    Pathetic Service by @reliancejio. I have complained several times, they are unable to solve the issue. Facing issues for the last 10 days. Worst service ever @JioCare

  • Sp64893429 Sp (@Sp64893429) reported

    @TRAI called @reliancejio complaint no., company's IVR says they r not able to provide proper services, why TRAI, GOI allow them to operate and collect recharge? Scam ??