Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Shillong, Ahmedabad, Bhopal, Mandi, Sopur, Chhindwāra, Vadodara, Sūrat, Bharūch, Mumbai Suburban, Pune, Cochin, Delhi, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 8 minutes ago |
|
Shillong
|
Wi-fi | 37 minutes ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Shillong
|
TV | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Umar Khan محمد عمر خان (@md_umarkhan86) reported@JioCare Your team has not done anything apart from closing the complaint you guys have raised and my connection is not installed yet
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Arjun (@ArjunShukla_) reported@JioCare Kindly take your dabba from here otherwise I will throw in garbage I don’t want see even Network receiver too installed on roof
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🇮🇳Taha AB (@TahaABoxwala) reported@JioCare currently have an eSIM, but I need a physical SIM card instead. I have visited your stores in Mumbai, but none of them have been able to help because my number belongs to the Maharashtra circle. Could you please assist me with getting a physical SIM card issued?
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Proud Indian (@proudindian1801) reported@JioCare No resolution to my complaints even after more than 24 hours
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pravinchandra sheth. (@sheth_pravin) reported01-@JioCare, our data was 770 mb and speed down,work was suffering so we paid for data immily Rs 100/- for 6 GB, 30 days, to continue our work but 15 minuits over, still data not updated 02-@airtelindia, data 250 mb,paid 39/ for 3 GB/day -3 days,IMMLY UPDATED,work contd Thanks
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Shivom Nair (@ShivomNair) reported@JioCare You guys have even erased the order without any resolution. What kind of service are you providing
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Nidhi.kamboj (@Nidhikamboj8) reportedDear @reliancejio @JioCare , I haven't received my new number from past 5 days and would like to cancel it. Please cancel it and refund my money back. NO00015EC4C9
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Dipanshu Trivedi (@DipanshuTrive10) reported@JioCare @JioCare Smita, this is the 3rd FALSE claim. Ref 553474766 13-May Bhavana: Team visited 13-May Mallika: Months lagenge 15-May Smita: Team visited again TRUTH: ZERO team visited Rohila, Sitapur till 15-May 2:35 PM. Network still ZERO. 200+ families witness. @DoT_India
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𝐀𝐝𝐯 𝐒𝐮𝐫𝐣𝐞𝐞𝐭 𝐬𝐢𝐧𝐠𝐡 (@helldown777) reportedservice is third-class trash! Request ID: SR000035V583 — technician was supposed to come, didn’t show up. CC says “we are helpless.” 📍Damras district -jalaun up (285130) the tower is just 800m away, yet AirFiber/5G is down 7–8 days every month. Shameful! @JioCare @reliancejio
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Abhay (@kaunhaiabhay) reported@JioCare My Phone number is showing as "Spam". Can you help?
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Adv Priyanka Sharma (@blackcoat__girl) reported@JioCare @reliancejio I ported my no. Vi to jio For better service, but unfortunately the experience has become worse. Facing poor signal strength, frequent call drops & very slow internet speed ..Kindly look into this matter and improve the service urgently
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TheRebel (@sayan_dusk) reported@JioCare Ridiculous service while taking money
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HealthVentures Consulting (@Healthvent61923) reported@JioCare Hi I am trying to speak to Jio Fiber for the entire day all we get are irrelevant IVR and Chatbot messages that serve no purpose .How do I speak to Jio FIber customer care engineer urgently? Please respond
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Gaurav Kishore (@gauravkkishore) reported@JioCare your service is getting bad to worse. I have been chasing jio team for 1 week without any resolution. You have my number, can you please call and close this immediately or will go ahead with connection closure.
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shankey (@ishankey) reported@JioCare Do you really care about the issue we face SR00002KZ4UM is open from last 8days and your team still doesn't have any on how to solve it.
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Mohammad Umar Khan محمد عمر خان (@md_umarkhan86) reported@JioCare I dont need resolution i need cancellation of my new connection request
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Patriot (@00tweet_bot00) reported@TradeThatFlow @JioCare Same bad network in my jio airfiber ,i just connected my airtel mobile hotspot and it is working. how shameless and useless jio airfiber is,its a scam i think!! If mobile hotspot works better than airber than this company should sink in the sea.
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Piyush Shah (@PiyushS55186976) reported@JioCare PLEASE REGISTER THE COMPLAINT JIO FIBRE NOT WORKING PROPERLY LAND LINE NO 079 ××××5610
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Bhavesh V Shende (@BhaveshVMShende) reported@JioCare Still facing the same network issue, getting dropped from imp meetings. How many years needed to solve this.
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Shrinidhi (@dShrinidhii) reported@JioCare @TRAI Could you help me with getting the right compenstaion and with a refund of my existing plan amount from @reliancejio .
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Pratik Doctor (@pratik070191) reportedFiled a complaint on May 13th with @JioCare @reliancejio Since then, the appointment has been rescheduled 3-4 times, yet nobody has turned up. Calling the customer helpline is absoultely useless, they just read a script and have no idea of ground issues.
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Mamta (@mamta_jd) reported@JioCare your wifi service for last more than a month has been absolutely abysmal. Your agents are unprofessionals. After every two days the wifi service is under maintenance. The agents don’t care and speak rudely. Shut shop if you cannot provide service.
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swathi (@aithalswathi) reported@reliancejio service is very bad in banagalore.. inspite of multiple calls, they are only putting the status on hold and telling us to reschedule
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Nidhi.kamboj (@Nidhikamboj8) reported@JioCare Unfortunately, you have been extremely incompetent and I have not received any resolution
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Omkar Pawar (@Omkarpawar11) reported@JioCare @JioCare biggest fraud, i booked the Airfiber paid in full, for month i was not provided service, now they cancelled for technical reason asking me to rebook, when i did, no person is calling or responding to my calls. National consumer helpline docket- 9153699.
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lana (@musxkan) reportedTrain your representatives @JioCare horrible services, get your customer support to contact me asapp
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Jagannath (@gjagannath83) reported@JioCare Same copy-paste response again from @JioCare. Stop sending scripted replies and fix the connection.
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Yogesh Jain (@yjain) reported@JioCare Do you guys even read the messages carefully before suggesting the solution? I asking for removal of OTT and pickup of STB from Business Location
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Pallav Kumar Das (@pallavassam) reported@reliancejio @JioCare My jio airfiber sucks from the last couple of days, couldn’t even see the face properly during video call, youtube video pauses even at 360p. This has been an pathetic experience from Jio. It’s probably time to switch to airtel .
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Saksham Rawat (@saksham_rawat18) reportedOne of your employee is saying to keep checking the status of complaint &guiding me such a hard steps from jio ap which would b so impossible without her guidance. what should ido by knowing the status of the complaint? If it is not being resolved from last 8 days @JioCare @TRAI