Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Pune, Hyderabad, Bengaluru, Ahmedabad, Vadodara, Patna, Mumbai, Chandigarh, Kolkata, Coimbatore, Kota, Mewat, Guwahati, and Baraut.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 44 minutes ago |
|
Pune
|
Internet | 3 hours ago |
|
Hyderabad
|
Wi-fi | 4 hours ago |
|
Hyderabad
|
Phone | 4 hours ago |
|
Bengaluru
|
TV | 4 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavesh Shah (@shah_1972) reported@JioCare @reliancejio cs is bad on @X
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Anirudh Sharma (@Anirudh_verse) reported@JioCare There's no point in DMing you guys; you never respond @JioCare.
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Om Ghorpade (@omghorpade99) reportedAny update, @JioCare? Order No: NO0001DEM4QM is still pending. No engineer visit, no installation schedule, and the assigned engineer says there is no material available. Meanwhile, customer care continues to ask me to wait another 24 hours.
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RAUNAK SINGH (@RaunakSing24106) reported@JioCare I have DM you the full details of my issue. Please check it quickly and resolve the problem.😡
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Mohit Yadav (@Mont_y_adav001) reported@JioCare I have paid the pending bill for my JioFiber connection. Could you please let me know how long it will take for the service to be fully restored? The payment has already been completed. Kindly assist.
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Indrajeet Tripathi (@shivvam_x) reported@JioCare unreliable, I will have no choice but to raise this issue publicly across all social media platforms and port my number to another service provider. I am extremely frustrated and simply want this connectivity issue fixed immediately
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suhas sawant (@suhassawant09) reportedDear @JioCare @reliancejio I am a paying Jio customer with active Internet and OTT subscriptions, yet I am being forced to watch full-screen promotional ads on my Jio Set-Top Box home screen before accessing content.
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Sonal Thakur (@Sonalthakur_ds) reported@JioCare Complaint No. MI0001RJ63T. It's been 2 days and my Unlimited 5G issue is still unresolved. I received only generic replies and no actual solution. Please resolve this without creating further inconvenience.
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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Ram mohan (@ram_m0han) reported@reliancejio I am writing tocancel my JioFiber ord(NO0001DVC1XE)raised on June5. Pls process full refund. Sales representative committed to personally fasttrack the installation within 2days.I have lost all confidence in your service and hav secured connection wit @airtelindia
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Shivanand R Chand (@chand_shivanand) reported@JioCare Service provider is not serving properly at Vashi ( Sector - 29 ) , Vashi . After making so many requests they are no resolving the issue
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Rajat Agnihotri (@rajagni99) reported@JioCare When I explained the issue, the sales executive forwarded my existing complaint ID to the service team. Within 15 minutes, an engineer was at my doorstep. the local team apparently hadn’t even received my complaint raised days ago. Why does sales work faster than service?@JioCare
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Neeraj bisht (@Oas_is) reported@reliancejio Worst service in dehradun.
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kalki setty (@AlwaysSetty) reported@JioCare Hi, I am currently residing abroad and my Jio SIM has been deactivated. This number is linked to my bank accounts, Aadhaar, and many other important services. I kindly request your help in reactivating my Jio number at the earliest. Please guide me through the process.
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Deepak singh (@Deepaksingh1269) reported@JioCare I purchased the ₹200 OTT Pass, but every movie/show is flooded with ads. The viewing experience is getting ruined. If customers are paying for OTT content, why are we being forced to watch so many ads? Please explain and resolve this issue. #Jio #OTTPass #CustomerExp
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Debayan Tewari (@aamidebayan) reported@JioCare LiveTv+ OTP not received. Trying since yesterday. Please help.
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Altamash (@mash3254) reportedEvery day, I am told that an engineer will visit "today" and that this is the "last chance" to resolve the issue, but no one has fixed the problem. @JioCare @reliancejio if possible, please assist me with getting a new broadband connection as soon as possible.
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Satya (@satya_13) reported@JioCare Oh, is it @JioCare ? Executive asked whats the issue, I explained everything in detail, that’s it. No message after that. Very good service @reliancejio For **** sake, please send an executive in-person and check the issue on priority. Else tell me how to raise disconnect req
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Grittygirl88 (@grittygirl88) reported@JioCare what is this closing requests without telling customer?
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Prince Jain (@p_jaincricket) reported@JioCare @JioCare How many times do I have to share the same details with different executives? I have already provided my registered mobile number and service ID multiple times, yet no one has addressed my actual concern.
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Saurabh Mhatre (@demigod8928) reportedHey @JioCare @reliancejio, your systems are completely broken and trapping my money! My STB installation tech was a no-show, but my service is now blocked cause I didn't give an OTP before the tech even arrived. Plus, the "Reschedule" button has vanished from the app
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Santanu R. Sen🇮🇳💚❤️ (@SantanuSen49419) reported@JioCare since last 30mins I am trying to connect with your customer support but sadly unable to do so. I want to purchase airfiber wifi extension. Please call me back #helppost
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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. (@Maatallev) reported@JioCare I dm ed you again ,please help me to get that otp
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Shahbaz Khan (@sbzkhan1717) reported@JioCare @SouravMond87993 cache is cleared, router restarted, stb rebooted and restarted but nothing works. do you @JioCare even have any solution at this point in time?
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Seetharaman K C 🇮🇳 (@seetharamankc) reported@reliancejio @JioCare @_MukeshAmbani It is really disgusting to note that your wifi connection starts sending recharge messages two days in advance and also the internet stops working, this happens every month without fail and I am sure that this is being done deliberately so that you guys can make some free money. Please allow the consumer to use the connection for the period for which he has paid the money! Don’t you think that’s fair?
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ASHISH KOTS (@ashishkots) reported@JioCare @Airtel_Presence does not even bother to retain a customer. @JioCare Shrikant, let me raise a port number request and get the req_id to initiate the process.
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Bhavya shukla (@bhavyaTrivedi16) reportedDay 4. No WiFi. No network. No resolution. Consumer Grievance No. 9506181 already registered, yet services remain down. Will @JioCare restore services and compensate customers for 96+ hours of outage? @jagograhakjago
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Avinash (@avinashprjapti) reported@reliancejio @JioCare Service Request No. SR000038740V This has been an extremely poor and disappointing service experience. The engineer visit was scheduled between 8:00 PM and 9:00 PM, but the assigned engineer has now switched off his mobile phone and is unreachable.
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Upasna Ashok (@Boxing_Gal_27) reported@JioCare has not been able to provide a simple resolve for no internet coverage for my simple problem for four straight days @DoT_India Is it necessary for common man to suffer if they do not have millions in their pockets for the basic rights and lose their jobs ??