Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Bengaluru, New Delhi, Chhindwāra, Rājkot, Jaipur, Pune, Gurgaon, Kota, Nashik, Ahmedabad, Mumbai, Hyderabad, Bhopal, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Wi-fi | 27 minutes ago |
|
Bengaluru
|
Internet | 32 minutes ago |
|
New Delhi
|
Internet | 43 minutes ago |
|
Chhindwāra
|
Wi-fi | 52 minutes ago |
|
Rājkot
|
Internet | 1 hour ago |
|
Jaipur
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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it's Bedil 🇮🇳 (@iamBedil) reported@JioCare I want to surrender this connection if you not solved this issue
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Mike Fischer (@mikeFischerr) reported@JioCare Nope, noone talking, noome come to visit even though it says problem at home connection
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Look ahead (@RajaJi30821441) reported@JioCare Once the regular pack is over they do not give network
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Arun Naik (@a_arunnaik) reported@JioCare Hey @JioCare, my JioAirFiber service in Sambalpur, Odisha is completely down/poor. Your app and automated systems are broken, showing a "network congestion" message, preventing me from booking a technician. Please arrange a manual engineer visit immediately.
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🇮🇳tHeSeeKer (@sundaramshrik) reported@JioCare this is not the first time am using this nw or MyJio/maybe u DID NOT understand the issue/what is the USE of Jio APP when it is giving FAKE info/Not Allowing complaint?DM has no value as u CONTRADICT ur own app findings/get rid of the APP if you want me to answer THOSE Qs/or fix
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REBEL vikki Reddy (@Vikki_ICTian) reported@JioCare Issue is very simple No speed If connects it shows no internet and that's all , very frustrating Happening since may 10th , so much disruption while doing Office work Recharging 50rs daily I mean what I need to explain here? Neighbours WIFI working absolutely fine but ours 0
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samirsinh vansiya (@samirvansiya) reportedLife lesson - NEVER BUY A JIO AIR FIBER , EVER! @JioCare
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kush Rajput (@_itskr) reported@JioCare It's been 4+ days without usable mobile internet in Shriram Colony Rao & Nehru Nagar, Indore. This is affecting an entire locality, not just one customer. @TRAI
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sPravin (@PravinC10923477) reported@reliancejio no internet connectivity in BADLAPUR WEST city worst service
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Fenil Shah (@Fenilvshah89) reported@JioCare Today only complaint got registered . You have not registered any complaint in last 3 days.
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Anustup Das (@AnustupD) reported@JioCare Also this is my first day experience into the network, i asked the technician if there are any cable cut issues in the area , or else i would prefer air fiber, he wasn't keen on providing that connection inspite of me elaborating that i cannot afford the downtime as i WFH
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jagatram thapliyal (@knisamrat) reported@reliancejio time to takes to open a worst jio on tv due to greed . I think u r the greedy of money in modern tyme. We ruding the worst jio network. To recharge there r many excuse Worst experience or a horror experience @_MukeshAmbani worst ,worst experience
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Swapnanjali Mohanty (@Mswapnanjali) reportedDear @JioCare I am writing to express my serious concern about the lack of network service on my Jio number. For the past 4 to 5 days, I have had no connectivity, which has severely affected my ability to make calls or use data. ( 1/2)
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Alphin (@alphin_thomas) reported@JioCare No you don't understand my concern, else, you wouldn't have kept me running in circles. I am logging ticket your system is bisy closing them without providing any resolution. My office work is hampered because of your inefficiency.
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Priyanshi (@priyanthakur_) reported@JioCare Not fair at all just because of your incapability to repair the issue within 24 hours customers are suffering and you are saying you can't even compensate??? If I wouldn't have recharged for entire 6 month I would have switched to some other network. Very disappointing services
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Jyotirmoy Nath (@JNath25) reported@JioCare @reliancejio Paid ₹2,222 upfront for new JioFiber connection 7 days ago. Order No: NO0001EC69OU, Landline: +913665359486. Local team is ghosting my calls. Helpline says "number not registered." No installation done. Worst service! Please resolve immediately. #JioFiber
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anoop patel (@iamanooppatel) reported@JioCare My JioFiber connection has been down for the last 9 days. I have raised multiple complaints, but there has been no resolution, no updates, and no proper response from your support team.
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Naval (@Naval07M) reported@reliancejio Very bad service..
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Er Mohamed Wasi (@mywasee) reported@JioCare As per customer care instruction only I recharged through the link still what is the blocker here to address this issue? @JioCare @JioFinance1
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Pharmacist (@pharma_voyager) reported@JioCare I have already shared jio no with you, what action you have taken till now? @JioCare is this your customer service? @DoT_India How you're also not responding after seeing much complaints
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Jayveer Ussa (@JayveerUss80620) reported@JioCare @reliancejio hi sir I forgot to do re kyc for my number and now I am unable to login my jio app and unable to do recharge please help me to do re kyc for my number
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uddit_rise (@UdditRise) reportedPathetic service @JioCare @reliancejio! Just paid for a recharge and router instantly went DEAD with a RED LIGHT. Asking me to wait 12-18 hours for a technician is unacceptable. My work is stalled and I'm facing losses. Send someone NOW! Registered Number: 5813141271
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Fenil Shah (@Fenilvshah89) reported@JioCare Kindly provide link to register the complaint
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Harsh (@away_label_not) reported@reliancejio what a big mistake by paying for 6months in advance. It’s been 2 days that my jio is down. It’s worked only for 1.5 hours since yesterday. Shame on you!
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Makarand Hegde (@HegdeMacDF) reported@JioCare Nothing has been shared over DM right now. The last DM was about 7 days back with no resolution. Lazy service.
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DEBANANDA MOHANTY (@Bombay_1981) reported@JioCare What the investigation? Its already been 3 days. Very nice investigation...... Just not words. I will further escate this issue with other sources,
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Rohit Pandit (@RohitPandit39) reportedYes from 3rd showing in process but still not resolved Hence Query Raised Where is your technician? Also your call center team is irritated regarding your service If it is not installed then from tomorrow my family will not be available at the location How to relocate @JioCare
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♛𝓟𝓻𝓲𝔂𝓪𝓷𝓼𝓱𝓱♛ (@priyanshh007) reported@JioCare This issue has been pending for over 45 days. Generic assurances are not helping. I request @TRAI and @GoI_MeitY to take note that repeated complaints are being closed without restoring usable service. Please arrange a technical inspection and provide a time-bound resolution.
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Shubham Kumar (@Shubham87151518) reported@JioCare Sir i am using jio phone 1 but your jio phone recharge plan 91 not support no - 6202710437
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Arunendra Pratap Singh (@SinghArun1992) reported@JioCare @reliancejio @JioCare It's been days I am chasing on a small issue. Don't know where is the problem. Why I am not being provided with the requested details.