Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/25/2026 16:00

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Lucknow, Cochin, Pune, Udhampur, New Delhi, Delhi, Jaipur, Dehra Dūn, Guwahati, Mumbai, Sūrat, Ahmedabad, Bhubaneshwar, Nagpur and Bhopal.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Internet
IndiaCochin Wi-fi
IndiaPune Total Blackout
IndiaUdhampur Wi-fi
IndiaNew Delhi Internet
IndiaDelhi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Naarad_Munii_ Indravardhan Sarabhai ઇન્દ્રવરધન સારાભાઈ (@Naarad_Munii_) reported

    @JioCare @reliancejio Your network is pathetic. Can't play any video on twitter.

  • Ankit_Singh23 Ankit Singh (@Ankit_Singh23) reported

    @JioCare It is very disappointing service from @reliancejio @JioCare, if my region cannot be served anymore and you cannot serve in a better way please refund my money and let go your loyal customer. You are losing our trust and believe on you.

  • AMITVIS87879824 AMIT VISHWAKARMA (@AMITVIS87879824) reported

    @JioCare For 3 years only one question is asking me your number, your address, your alternate number. But till date the network has not improved Shame on jio

  • Madhav_Shastrii Maddy (@Madhav_Shastrii) reported

    @reliancejio sucks

  • inocenttraders scalping trader (@inocenttraders) reported

    @JioCare 2 days gone still taking time. Keep on working as expected very poor

  • HinduRajneesh 🚩HINDU🚩 RAJNEESH SHARMA (@HinduRajneesh) reported

    @JioCare Very bad service don't buy

  • agraiite Ripu Daman Singh (@agraiite) reported

    @FerrariAnand @reliancejio @JioCare I went to a jio store and I was told "Sir, even we are facing this issue on our jio numbers. Maybe it'll get fixed after 5G launch" Seems like jio is aware of this issue but not willing to acknowledge/fix it.

  • SahilRa64763096 Sahil Raza (@SahilRa64763096) reported

    Jio's vision is to transform India with the power of digital revolution. I think this vision has lost his eye sight. Digital revolution of Jio is a word only. There has been a request of relocate of my jiofiber but there is no response for this problem. @reliancejio @JioCare

  • manoran57466921 Manoranjan Singh (@manoran57466921) reported

    @reliancejio I am jio recharge partner but no body help me when I was adding money to the jio pos lite wallet i got paid two time for an order but refund has not come yet

  • NabjyotB isolate_soul🤫 (@NabjyotB) reported

    @JioCare i am facing slow internet speed from yesterday.... I was also trying to reach you through your customer care number but no response I got from there.... Fix it ASAP

  • Ankit_Singh23 Ankit Singh (@Ankit_Singh23) reported

    @JioCare @JioCare @JioFiberVoice Service engineer visits are scheduled from last 3 days and they mentioned it is not their serviceable area and they won’t provide support for this, though I am using this connection for more than a year and it’s so frequent, my work is hugely impacted

  • Devendr30247120 Devendra kumar (@Devendr30247120) reported

    @reliancejio net not working in nallasopara east 401209

  • pankajlnm pankaj gupta (@pankajlnm) reported

    Dear @JioCare , Please disconnect below account because of poorest service. Jio Number7662359499  Account Number200212487296  Jio Fibre ID 300280165425

  • I_rohitjoshiii Rohith joshi 🔥 (@I_rohitjoshiii) reported

    @reliancejio @JioCare this wifi is not working since 2 days .. internet isn't working and we are planning for 5G ..resolve the issue ! Lately thinking to switch to @ACTFibernet

  • Canikhil786 Nikhil Sachdeva (@Canikhil786) reported

    @JioCare Called multiple times, write many mails but they are not providing any solution. Receive fake product..got it returned on 12-july and waiting for the refund till date...no resolution

  • snuins32 Sunil Shah (@snuins32) reported

    @jio_fiber @reliancejio @JioFiberVoice This is the most pathetic service discovered. I was approached by nearly 4 to 5 Jio executives while purchasing Jio Fibre, now today when it's not working and after putting complaint I have been told to wait for 48 hrs WOW

  • agraiite Ripu Daman Singh (@agraiite) reported

    @FerrariAnand @reliancejio @JioCare I know many people who are facing exactly same issue on Jio (including me) I am facing this for last few months. I have been trying to get jio to acknowledge this issue but they instead of fixing it blame it on my handset or other network

  • who_cavaibhav Vaibhav (@who_cavaibhav) reported

    @JioCare May i know that so called earliest time ? How long would it take further to resolve the issue. It's been already more than 24 hours and there is no update from your side....

  • Chandrakant245 Chandrakant Sah (@Chandrakant245) reported

    @Airtel_Presence @Airtel_Presence Now I am very much fed up with your return policy Pls process from your end and return my money back and don't give lecture that it takes 10 days your service is very bad and I will make sure that I will port to jio or Vodafone @reliancejio

  • KoppikerNitish Nitish Koppiker (@KoppikerNitish) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare my Sunday got ruined today because my service went out this afternoon. Hoped by evening it’d be back but it’s been out the whole day also this is happening on regular basis. Is the server down in the Malad areas ?

  • Mubashir_Ahmed1 Mubashir Ahmed (@Mubashir_Ahmed1) reported

    @JioCare my box adapter is not working. I m using set top box adapter. It's not even one month that I took jio fiber connection. Please replace adapter as soon as possible.

  • SinghSakainder Sakainder Singh (@SinghSakainder) reported

    @JioCare distance from tower 500meter indoor network not available from last 15 days I will complain 7times still no one came…wah re jio

  • IampriyanilPal Priyanil Pal (@IampriyanilPal) reported

    @JioCare Ok sent personally plz slove my problem

  • dibyajnath Dibyajyoti (@dibyajnath) reported

    @JioCare I am continuously doing complain for fix network issue which I am facing for many days, but unfortunately you are not taking any step to fix the issue. I am unable to use internet, then why I should pay for it?

  • EarlyBirdN21 निशा 🇮🇳 (@EarlyBirdN21) reported

    @JioCare @reliancejio poor network at our village (401503) need to port from jio to @airtelindia.

  • meanshuman Anshuman Kumar (@meanshuman) reported

    @JioCare It show's that your service is not available in my area. Why ??

  • rajeshroy402 Rajesh Roy (@rajeshroy402) reported

    @reliancejio is becoming a pain for me as a consumer. Customer support is very poor - they give incorrect information and no clear resolution. From months to last two days my internet speed was nearly 10 Mbps and since this weekend it is running at 200 kbps... @JioCare

  • nishant19feb86 Nishant Srivastava (@nishant19feb86) reported

    @reliancejio @reliancejio When will my amount be refunded ? Service Request are below SR00001CXK6K SR00001CCW3I SR00001CNHG7 SR00001DFMJJ SR00001CXK6K order reference number NO0000LLDG10. Jio Account Number :- 800197991891 customer id :- 7219127030 Reg. Mobile 9009009558

  • paruchurimanu paruchuri.manoj (@paruchurimanu) reported

    @JioCare Dear team you can track my details threw mobile Number, didn’t understand why this much wait. I already shared my jio fiber number again you asking for other details. Please do assign a technical visit or let me go for Another network.. DM on WhatsApp 8074463089

  • csanandco CS Amit Negandhi (@csanandco) reported

    @Airtel_Presence Internet not working for more than 8 days.. no response from Airtel. Grevience closed without resolution. Absolutely pathetic service. Using @reliancejio last 8 days. Absolutely fabulous network. Would definitely port out if not solved by tomorrow