Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Kanpur, Pune, Mumbai, Kolkata, Ahmedabad, Hiriyūr, Noida, Vadodara, Delhi, Meerut, Hyderabad, Indore, Bhopal, and Durgapur.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 6 hours ago |
|
Kanpur
|
Internet | 6 hours ago |
|
Pune
|
Wi-fi | 7 hours ago |
|
Mumbai
|
Wi-fi | 7 hours ago |
|
Kolkata
|
Internet | 7 hours ago |
|
Ahmedabad
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satish Tyagi (@Sateeshtyagi) reported@reliancejio I have Jio mobile 9425147644 in NOIDA. I am experiencing very bad mobile connectivity since last several months. I have to go out to receive or to dial for conversation. Please help to resolve. We are facing same issue with other Jio numbers too.
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Ravi Pravin Gokulgandhi (@raviosaurus) reported@reliancejio @JioCare I don’t want to jinx it but the new in-app get a new sim feature with eSIM is amazing. I bought two SIM cards yesterday for iPad and second phone with self KYC and never saw a more streamlined process of getting a new number and SIM card.
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Aakash Kumar 🇮🇳 (@aakashkr07) reportedComplaint registered on NCH (Docket No: 9248005) against Jio for non-delivery of SIM and misconduct by delivery executive. Awaiting resolution. @JioCare
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Sameeranair (@SameeraVarde) reported@himanshutalrej3 It was an absolutely terrible network experience. I used it for a year and barely got any signal. Later, I switched to Reliance @JioCare and the difference has been huge with much better connectivity. You can try once
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Sanjot Nilesh (@NileshSanjot) reported@AjioCares I am filing a formal complaint with the National Consumer Helpline (NCH) and will take legal action just like I did in Case No: DC/449/CC/101/2026. Stop misleading customers! @jagograhakjago @reliancejio" (2/2)
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TAPAS_K_DAHIYA (@TAPAS207) reported@JioCare Still issue remain unattended Very pathetic service
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Abhishek (@_abhishekbehera) reported@JioCare Requesting immediate resolution—either enable relocation or provide refund for the unused period. #JioAirFiber
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Alok kumar singh (@Alokkum45747037) reported@JioCare jio network is not coming in my village today.we are troubling for call anyone. I think jio tower generator is not working. Dear team i kindly request you Please call the landlord whoes standing on the tower Vill - Tiyay ( market) Dist-siwan, State - Bihar Pin 841231
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Amit kumar behera (@Amitkumarbeher8) reported@_d_debasis @JioCare I'm also facing same problem.. That's why I'm switching to AirteFiber
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𝑺𝒓𝒊𝒌𝒂𝒏𝒕𝒉 𝑪𝒉𝒐𝒖𝒅𝒂𝒓𝒚 (@sri_thexplore) reported@JioCare For the last two days I rescheduled the request for service. No call, No Engineer Visited but bills first, service nill. @JioCare @reliancejio
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Sanjoy Roy (@roysancool) reported@JioCare @JioCare My Jio Fiber connection (No. 03331841518, User Mobile :8981094131)speed is pathetic since the last 60 days I have been suffering. Intermittent disconnect or no signal. 30 mb does not give even 7/8 while speed test.pls help. Logged call Jiohelpline . 8/9times. No result
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Vijay Reddy (@kvijaireddy) reportedhello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this..........
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Mathew Manuel (@Mattmannuel) reported@JioCare Hi @JioCare @reliancejio Any plans of fixing the internet ? It’s been 4 days now and nobody is working on fixing anything Your customer care is absolutely useless
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Akash Puri (@puriakash5152) reported@JioCare Hi, I am facing network issues on my Jio number for the last 4 years. Calls drop frequently, signal is very weak, and internet does not work properly. Address: House No: D-4 (2), Street: Mijhaura Area: Balrampur Chini Mill Village & Post: Mijhaura, Tehsil: Bhiti
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Mukul Mittal (@MukulMi33354394) reported@JioCare Very poor service by jio Service engineer visit was already scheduled after 3 days On the service date no engineer visited now they are asking to reschedule it by another 3 days So six days of no internet but full bill Ph no 6350049422 Please resolve
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iRaj Uttarakhand (@Raj_Uttarakhand) reported@JioCare Can you cancel this request and refund, please? I’m going for alternate connection.
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Munshi shoyeb (@munshi_shoyeb) reported@JioCare Hinglot village Taluka and district bharuch Pincode 392012 This problem All villagers
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JioMart Support (@JioMart_Support) reported@mukkkundd @reliancejio @JioHotstar to provide better customer service. Regards, Team JioMart (2/2)
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Parth MN (@parthpunter) reportedFor almost a week or so, @reliancejio wifi has not been working in my area. Absolute horrible service.
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Abhay (@kaunhaiabhay) reported@JioCare Service number SR00003567UZ, I requested to close my Conenction of airfiber. Last month excutive told me i have already paid so i can use 1 month, I called 1 week ago, they asked me to call on 5th may. I called today they gave me Service number. Tomorrow is Bill generation, I will not be paying anything since i was paying for advance acc to your people?. this account needs to be closed by today. @TRAI @jagograhakjago
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SrinivasNaidu 😎 (@KandapuNaidu) reportedWaste network in india @reliancejio
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Kaushal Tiwari (@Kaushal77071168) reported@JioCare Hi team, I don't think you are taking our complaint seriously about that issue which was resolved at the same time but the delivery boy fooled me
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HONNAVALLI PRASANNA PRADEEP (@Pradeep_H_P) reported@JioCare @reliancejio Please Check Service request of 3rd May 2026-- SR000034YTGB. Tried filing in a service request from 2nd May 2026 onwards and finally registered by Jiocare on 3rd May after 6 calls to jio customer care. Check your call logs or I can furnish same.
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NANCY RUPANI (@NANCYRUPANI) reported@JioCare @JioCare Great to see how Jio is fooling people and not even acknowledging the fact that their executives are closing the service requests without giving any explanation or any support. The issue is not resolved but the tickets gets closed, no calls from Jio.
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SURYA PRAKASH (@surya1618) reported@reliancejio I am facing ZERO network at Kuala Lumpur even though international recharge. Can connect to you 199 or even your chat window unable to solve my problem. Tell me how you are going to help
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Raj (@shiva_kansh) reported@reliancejio @JioCare there is no range inside bungalows of Prabhavkunj Society, Godhra Gujarat. Only when we come outside, we get two lines of signal. Really concerning
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sajal khandelwal (@sajal_1998) reported@JIOAIRFIBERIN poor poor service receiving 1 mbbs speed for 4 days now please help @reliancejio
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Rupam Das (@nibirrup) reported@JioCare I want to surrender my jio fiber. Can I get a call to know the process,as you have made it impossible for customer to reach the CC executive with automated response.
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Sachin Devmurari (@sachindev87) reportedYes @JioCare is worst and I thought @Airtel_Presence was bad, Jio is on another level. We are looted by these conglomerates.
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Sanchit Agarwal (@iSanchitt) reportedPathetic service by @JioCare