Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Chennai, Patna, Guwahati, Mumbai, Lucknow, Nashik, Kota, Pune, Bengaluru, Coimbatore, Jodhpur, Ahmedabad, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Phone | 3 minutes ago |
|
Bhopal
|
Internet | 8 hours ago |
|
Chhindwāra
|
Phone | 9 hours ago |
|
Chennai
|
Phone | 9 hours ago |
|
Chennai
|
Total Blackout | 10 hours ago |
|
Patna
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pallav Chakraborty🇮🇳 (@Pallav1411) reported@JioCare @djdiglipur This is not a single-customer issue, entire Diglipur is facing this issue. Resolve it at the earliest. Or, as an alternative, perhaps package validity can simply be extended for the period of service disruption. After all we shouldn’t have to pay for service we are unable to use.
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The Real Dinesh Sehgal (@pastelheart81) reported@reliancejio Respected Sir, Jai Hind. Sir, your network is very much in poor condition in Ekta Colony, District Rohtak State Haryana Pin Code 124001. It is requested that please do the needful at the earliest. Jai Hind Sir.
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Rathore_sahab7773 (@GaneshRathod77) reportedHey @JioCare @RelianceJio, urgent network issue in our area. Heavy 5G network drop and no connectivity since days, despite paying full recharge amounts. Entire locality is facing the same issue.📍 Location Details:Village: NooriyasSubdistrict: JayalDistrict: Nagaur (Rajasthan)
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Nidhi Taneja (@NidhiTanejaa) reported@JioCare ?? Who’s going to fix this?? No accountability? No responsibility?
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S. Jagadesh (@SJagade13720276) reported@reliancejio I have tried contacting JioFiber through emails, calls and WhatsApp, and have also visited the local Jio office. I still don't have a satisfactory resolution. My requests are simple: Refund/investigate the ₹1,100 PhonePe payment
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JioCare (@JioCare) reported@VIRAAJYADA04 @reliancejio @TRAI indicate "Jio True 5G." If your device connects to a 4G network, the data from your active base plan will be consumed instead. Also, please note that the device may switch to 4G automatically if Power Saver mode is enabled or when the battery is low. As we continue (3/4)
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Sivanesan M (@pmsivanesan) reported@reliancejio ENOUGH IS ENOUGH. For nearly a week, my Jio network has been stuck at just 1 SIGNAL BAR, making mobile connectivity practically unusable. 25 Aug: Complaint raised. Promised resolution within 48 hrs. ❌ 28 Aug: Follow-up complaint. Promised resolution within 5 hrs
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CricFans (@liveCricFans) reportedHi @JioCare @reliancejio, I need help with my SIM. I’m unable to make calls, and the network shows “Emergency calls only” / “Not registered on network.” When I call this number from another phone, it says switched off. Please help resolve this urgently.
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Sunny Salaria (@sunnysalaria) reported@JioCare Here’s a strong X reply: Internet has been down for 2 days, yet there has been no engineer visit or inspection. You keep saying you’re “actively working,” but I see absolutely no action. Extremely disappointing service, @reliancejio.
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Tufy bhat (@_tufybhat) reportedYour network has been completely down in Aloosa, Bandipora, J&K for the past month. Recharged my number but couldn’t use the internet. Customer care was unhelpful and told me to port out. Please fix the network issue urgently. #JioDown @reliancejio
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saroj kumar (@sarojku902444) reported@JioCare Can you please stop repeating the same response every day? I have been hearing the same thing today, tomorrow, and every day, but there is still no actual resolution. I need a clear update and a confirmed date for the installation, not the same response repeatedly.
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Manish Patil (@Manishpatil02) reportedHow many times do I have to complain about the same Jio network issue? @JioCare @reliancejio The problem is still unresolved. Please fix the network instead of repeatedly asking for the same details.
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Anonymous03 (@Voiceofdimwits) reported@JioCare I have talked 3-4 official Jio official for installing Jio wifi+ dth plan in Sector-26, Mapsko City homes near VSPK School Sonipat. They say only @airtelindia works there. There is no tower in proximity for signal reception. Is it true?
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chinnu (@recruiter166) reported@JioCare @reliancejio just waiting to finish my current plan after that I will close this stupid service. Thank you for your awfun and poor service. Thank you for wasting my time and my money. Forwarding never going to use jio again
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Roshya (@Roshanpawar___) reported@JioCare @reliancejio @AkashMAmbani Voice calling is DEAD & 5G is totally broken! Standby shows FULL signal, but calls drop to 1 BAR instantly with audio muting. Local 4G booster is overloaded. URGENTLY need 5G upgrade & tower capacity expansion in Mohadi (Ner), Jalna - 431214!
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voice OF GC (@Sachin165498) reported@JioCare There are no electricity issues in my area, and I have connected inverter also, let me remind you that it was working perfectly fine before August 13, 2026. Please provide your service man before end of the month
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Raj Chakraborty 🇮🇳 (@Rajchakrabory17) reported@JioCare Hey @grok is jio really helpful to customers or the way responding me very poor
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OyeSukuna (@imsukunasvessel) reported@JioCare 3. Despite multiple complaints, your team continues to immediately close service requests by citing a "temporary outage," which is inaccurate given the weeks-long duration of this issue. Furthermore, a technician previously visited my home, confirmed the indoor speed degradation.
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pritesh (@p_panchigar) reported@JioCare my jio fiber stopped working since more than 24 hours. Still engineer not visited. Restoration is delayed. With reference to Service Request no SR00003F9YTX
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Rahul Foujdar (@faujdarrahul242) reported@JioCare net speed very slow rupya 5g net k chalta 2g h
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Satyajit (@thesatyajit) reported@JioCare Problem still persists right now.
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Achu P. Chandra (@apcdgworks) reported@JioMart @reliancejio I demand clarity on the REFUND, DELIVERED TV, ORDER/SHIPMENT MAPPING & PENDING INSTALLATION. AWS: 75082115187460 | 75082115222305 Stop making customers chase support. Resolve this URGENTLY and provide a clear update. #JioMart #JioMartCare #CustomerService
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Aayush Purbey (@aayushpurbey_) reported@JioCare @jio_fiber complaint number- SR00003FA8PR, is not resolved yet fixed it ASAP.
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Siva Sundaramoorthy (@sivasun) reported@JioCare I have been trying to cancel Jio service and stop automatic payment but jio refuses to cancel it. I have been repeatedly asked to contact jio banking team by jio care and jio care team by jio banking team. Service request number SR00003F17T7.
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Simply Akhil (@akhilknambiar) reportedI sent an SMS from my wife's @airtelindia number to my @reliancejio number and it's not being delivered. Issue only with specific content. Just any other test messages getting delivered. Tried sending same msg jio to Airtel and it worked. So is jio filtering messages sent to me..
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Sunny Salaria (@sunnysalaria) reported@JioCare Still no resolution! The issue is open and no engineer has visited yet. This is not what anyone expects from Jio. Extremely disappointed and dissatisfied with the way this complaint is being handled.@reliancejio
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C DATTA (@itsmagical22) reportedDO NOT INSTALL JIO AIR FIBER Very very poor service!!! #jiofiber #reliancejio #ambanis
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Vikram Kr sahani (@VikramKrsahani) reported@JioCare If money credited original source as per concern then why you are asking to my cancel cheque & account details. Tell me & another thing if sending money then why you are not produced any evidence to me
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Rakesh Sharma (@rakeshs07) reported@JioCare Last 2 days we are doing reschedule but no one is coming to resolve the issue , very poor & pathetic services by Jio , no one listening for the customers
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Arvind khanna 🇮🇳 (@arvindkhanna) reported@JioCare Issue is not with my address. The same issue I have faced in INA market in Delhi and Now I am facing in Chennai. I mostly surf net through wifi and never realized that jio service has become so poor. I am now thinking of porting it.