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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 1: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Latur, New Delhi, Nashik, Bengaluru, Jaipur, Jamshedpur, Mumbai, Indore, Pune, Guwahati, Meerut, Coimbatore, Mysore, Chhindwāra, and Gangtok.

CityProblem TypeReport Time
Latur Internet 11 minutes ago
New Delhi Phone 16 minutes ago
Nashik Phone 19 minutes ago
Bengaluru Internet 2 hours ago
Jaipur Wi-fi 2 hours ago
Jamshedpur Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JaikarVenkatesh
    venkatesh (@JaikarVenkatesh) reported

    @JioCare I want action from jio not just text update If this not resolved today I will raise to National Consumer Helpline (NCH) Complaint @reliancejio @TRAI

  • Bhumika_2024
    BHUMI (@Bhumika_2024) reported

    @Anuradha_002 @reliancejio This is the biggest problem that Jio company is unable to understand.

  • jaideepcharak
    Jaideep Singh 🇮🇳 (@jaideepcharak) reported

    @reliancejio @JioCare I request a SIM port on 27th of July through online, KYC done and Rs. 299 charged for Self KYC Prepaid. Now that SIM is inactive on its network since 2 weeks and we were waiting for the Jio SIM at our doorstep but today when I connect the jio care,

  • ajaysamantula
    ajaysamantula (@ajaysamantula) reported

    @JioCare what a pathetic service, No one shows up at the scheduled visit time slot and they will postpone the slot to day after day . If this is how it’s going to be, I am already vexed up . Hey @ACTFibernetHYD how early can you provide a new service??

  • boralranjan
    Ranjan Boral (@boralranjan) reported

    @JioCare @GooglePlay google play is not working with jio mobile network, showing error DF-DFERH-01 on my OnePlus 12 @onepluscareIN

  • iamrooh99
    rooh_65 (@iamrooh99) reported

    @reliancejio raised an issue with Jio, received a message saying it was “resolved,” but the issue is still not resolved. The same problem keeps happening every day, and I’m tired of reporting it repeatedly. I’m porting out to @airtelindia now.

  • operatorlab_
    Himanshu Agnihotri (@operatorlab_) reported

    @reliancejio @JioCare I’ve called customer support repeatedly. I’ve raised the complaint. I’ve tweeted. @JioCare has replied. And after all that, the answer is essentially: “Our system won’t let us tell you when the engineer is coming.” That is not a resolution.

  • srarchit
    Archit Srivastava (@srarchit) reported

    @JioCare Signal is dropping, fibre is slipping, but prices keep climbing. Looks like the only thing with full bars is the bill. 📶 @reliancejio

  • parthas41450911
    Partha Sarathi Patra (@parthas41450911) reported

    @JioCare Yesturday also installation not done. I took half day as your engineer ask to come, but whole day gone he didn't come. Today is the last day I will wait for installation, else refund my money. I have other service providers as well like airtel fiber and others @reliancejio @TRAI

  • ajdonewithyou
    Master🅱️lan (@ajdonewithyou) reported

    @JioCare No usable network for 3 days straight. What are you even charging me for?

  • yugabratbharad1
    yugabrat bharadwaj (@yugabratbharad1) reported

    @JioCare Why is the Jio network completely down in the 781378 area right now? Despite repeated complaints, the issue is still not being resolved. This has become a serious and recurring problem. Please look into it urgently and restore the network. @reliancejio @TRAI

  • manpreets308
    Er Manpreet Singh (@manpreets308) reported

    @reliancejio @JioCare Have you checked my attachment or my statement where I mentioned I am not getting 5g signal even 4g signal is showing 2 bar only. Then why are you asking to me to share website

  • jaideepcharak
    Jaideep Singh 🇮🇳 (@jaideepcharak) reported

    @reliancejio . Now I wants my 299 rs refund back and I'll port to some other Network not Jio. Thanks

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare @DoT_India NO0001FAPKJY(Payment done 19/08/26,status installed, but in reality the device is not installed still) After registering my complaint,Mr Kr was assigned(9263702401)to resolve the issue. However, this individual has completely failed to meet their commitments.

  • aditya_swarup24
    Aditya Swarup (@aditya_swarup24) reported

    @reliancejio @JioCare How will I get my security deposit of ₹575 back which I paid while porting from prepaid to postpaid. I recently ported it back to prepaid and now I need my security deposit back . You don't have any option for this on ur app. Help me out!

  • Dash9200
    Debabrata Dash (@Dash9200) reported

    @JioCare Hello @JioCare i think you should update yourself from the previous comments of this post. My connection is not working from 15th august and i have already raised a complaint for this. You are asking to pay the bill without providing service.

  • invins_idle
    ambit mishra (@invins_idle) reported

    @JioCare I have recharged my JioFiber connection, but my internet service still hasn't started. I have already contacted customer support multiple times through calls, chat, and email, but I have not received a proper resolution. This has been extremely frustrating.

  • pavankuchi
    Pavan Kuchi (@pavankuchi) reported

    @reliancejio @JioCare i have paid amount for Jiohome and 2 days back and still waiting for connection such a pathetic experince. Never faced with ACT/Airtel Agent who took money doesnt attend the call at all Srinivas V(+91-8310172440). Im OOO due to no internet for 2 days already

  • gurudattch
    gurux090 (@gurudattch) reported

    @JioCare that's not how it works , my entire work depends on the internet and it's really frustrating please cancel and refund me, if I don't get my installation by tomorrow 11 AM

  • operatorlab_
    Himanshu Agnihotri (@operatorlab_) reported

    @JioCare Please resolve my issue instead of these automated responses.

  • SuryaChauhan22
    Surya Chauhan (@SuryaChauhan22) reported

    @JioCare @reliancejio Your services are taking a new leap toward becoming the best pathetic service in the world.

  • Shiv_Ramchandra
    Shivanand Ramchandra (@Shiv_Ramchandra) reported

    @JioCare @JioCare what is the ETA. You can collect your router whenever you want, refund the relocation amount I paid. And no has answered 2 question I have been asking. 1. ETA 2. What is the next escalation method a customer should use?

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @jitendraverma__ @JioCare My jio fibre connection wire break out near home yesterday at 3.30 pm still now no one responded and issue also not solved,after raising complaint still now no engineer assigned for this issue

  • Saantkumar
    Santkumar - An Author (@Saantkumar) reported

    @JioCare @TRAI Jio has been rendering very poor services. Shocking, deteriorating and maddening experience. Jaunpur, Kerakat, Kanaura 222148

  • Ankitjdvm1992
    Ankit kumar (@Ankitjdvm1992) reported

    @jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.

  • nitin_josh
    NITIN JOSHI (@nitin_josh) reported

    @reliancejio @JioCare Issue got resolved. Many thanks for the prompt support.

  • TarunRajSingh_
    TARUN RAJ SINGH 🚩 (@TarunRajSingh_) reported

    Payment done still internet not working, this message came Dear Customer, Service request no SR00003FJ1K3 has been raised in your account. You will receive an update for this request by 2026-09-02 @JioCare

  • srarchit
    Archit Srivastava (@srarchit) reported

    @JioCare Weak signal. Weak fibre. Strong price hikes. Looks like the only thing with full bars is the bill. 📶 @reliancejio

  • akrajpal
    Dr Akash Rajpal (@akrajpal) reported

    @JioCare Sorry to say but youre unable to understand my issue & are responding roats. My problem is with a repeatedly logging out Google play downloaded Jiotv+ app on my smart tv & not my STB. I prefer using the app on tv instead of STB for convenience which you seem to work against

  • manpreets308
    Er Manpreet Singh (@manpreets308) reported

    @JioCare Naveen I saw your message and replied you as per your statement you can not enhance the network coverage. As per your statement user will receive or not receive the signal it's not your problem. Make sure If you not take it seriously I will highlight this issue on every platform