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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Kolkata, Chandigarh, Pune, Jalandhar, Baikunthpur, New Delhi, Bengaluru, Mumbai, Chennai, Chhindwāra, Kanpur, Lucknow, Thiruvananthapuram, and Āsansol.

CityProblem TypeReport Time
Bhopal Internet 4 hours ago
Kolkata Internet 5 hours ago
Chandigarh Internet 5 hours ago
Pune Internet 5 hours ago
Pune Internet 6 hours ago
Pune Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DHOKAINIKITA
    NikitaHolmes (@DHOKAINIKITA) reported

    Hello @reliancejio team, I am facing internet connectivity issues in my area from last 2 days, please help with the same. Area pi code-400049

  • CRonaldofied
    Mallikarjun D. Luffy 🇮🇳 (@CRonaldofied) reported

    @JioCare @reliancejio I have been repeatedly contacting JioCare regarding my JioTV+ issue, but there is still NO resolution. Your automated email is the only response I have received, and there has been no response on X either.

  • mymads
    CA Madhusudan Agrawal (@mymads) reported

    @JioCare jio fibre has stopped working The router is showing red light only Tried all the solutions given by myjio but no solution

  • anirbanmishra
    Anir 🇮🇳 (@anirbanmishra) reported

    @JioCare @JioCare technician came down , kept the modem/router in shutdown ( off) status for 8 hours so that they get replacement , what sort of troubleshooting process is this ?

  • NiteshP60824641
    Nitesh Pandey (@NiteshP60824641) reported

    No network in Vill Nawalpur, near Lormi (Mungeli 495115). facing severe signal & internet issues. Please resolve ASAP @JioCare @ChhattisgarhCMO @CollectorMungeli #Mungeli #Jio #NetworkIssue

  • ZainRizviMusic
    Zain Rizvi (@ZainRizviMusic) reported

    @reliancejio worst network in my area

  • Indian130cr
    பார்வையாளன் (@Indian130cr) reported

    @JioCare The issue is clearly not permanently resolved. I have already restarted the router, run diagnostics, contacted JioCare on X, and shared my JioFiber ID & registered mobile number via DM as requested. Still no proper response or resolution.

  • Subhash_Ydv_16
    Subhash Kumar Yadav (@Subhash_Ydv_16) reported

    @JioCare Your Service Disappointed Me..I Try To Reach Customer Care/Kyc Agent /installation Agent..No One Response.. pls Cancel It .

  • Laksminarayan
    Laksminarayan Viswanathan (@Laksminarayan) reported

    @JioCare Any update?? @TRAI - why can’t you penalize the service provider if the service is disrupted for more than 48 hours? Why do I need to pay for the entire month?? @JioCare

  • borkarpa
    Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported

    @JioCare But now we are going to Mumbai. No one available in home. This is our 2nd home for weekend. Due to some work we came here. Now we already traveling. Hence request you cancel our order and refund the paid amount.

  • Laksminarayan
    Laksminarayan Viswanathan (@Laksminarayan) reported

    It has been more than 48 hours and the internet issue is still not fixed. How long would like to take to fix the issue?? Service request no is SR00002NP8BO. Engineer is not yet assigned. Is there anyone I can escalate into?? @jio_fiber @JioCare @reliancejio

  • anurodh78
    Vaibhav Mishra (@anurodh78) reported

    @JioCare see the way of working of your social media support. Same as your backend or ground level support. #poorjioservices

  • Subhash_Ydv_16
    Subhash Kumar Yadav (@Subhash_Ydv_16) reported

    @JioCare Please Cancel Our Request..We No Need More.. Pls.. Cancel..

  • NiharRanjanOjha
    Nihar Ranjan Ojha (@NiharRanjanOjha) reported

    @JioCare @JioCare Provided my jio number, issue details,area details along with the pincode via private DM. Looking for a prompt response and resolution.

  • G9835551
    digvijay kumar (@G9835551) reported

    @JioCare No representative has arrived yet.. Service disrupred for 2 days.. Will you or Ambanis are going to repay this loss

  • Atul007Vicky
    Atul Mishra (@Atul007Vicky) reported

    @JioCare Dear People, Jalebi is tasty while eating it, but irritating when used as Talks to hide Incompatibility. You, as Twitter Parrots, must read that the main issue is 4G/5G internet connection, you Dumb. Y r u ppl not having shame while responding like this.

  • mediaunpublish
    The Unpublished Media (@mediaunpublish) reported

    @JioCare Dear Aishwarya, No Further Escalation Is Required, Neither I Have Such Patience to Tolerate Such Issues. Please Refund My Payment At The Earliest

  • begovind
    Govind Sharma (@begovind) reported

    @JioCare There's no patience any more, kindly cancel the order. I am done.

  • Rudra1071219
    Rudra (@Rudra1071219) reported

    Hey, Jio users is the jio network down for everyone or is it just me, was well and good in morning but now it is worst , helpp @reliancejio

  • sawnrudra
    Sawan Rudra (@sawnrudra) reported

    Hello @JioCare, please fix your 5G internet speed. 🤡 I’ve been facing extremely slow speeds for the past 5 to 6 days. Please look into this issue.

  • Suraj_Makhija
    Suraj Makhija (@Suraj_Makhija) reported

    @JioCare Not even a month and the internet services are again impacted. It's down since yesterday and there is no update on the service request - SR00002NPYIO

  • akuber2004
    Ashok Kuber (@akuber2004) reported

    JIO service very poor in our Area. Customer care time passes with Customer @JioCare

  • Avi240786
    Avinash Singh (@Avi240786) reported

    @JioCare @reliancejio Overwhelmed by the reminder calls which still continue coming. Am I the lucky one to receive this premium service?

  • MohammadAnas07
    hangman (@MohammadAnas07) reported

    @AnshilinjanuJ brother don't waste your time. they won't help. ask them for the refund. same problem I'm facing from past 6 months. neither they provided the service nor the refund. there is lots of service provider better then this ****** @JioCare

  • mridulraj13
    mridul raj k (@mridulraj13) reported

    @JioCare Your latest assurance was that it will be resolved by 6.30pm IST today. Nobody has visited till now. It’s more than 72 hours since reporting issue. Stopping giving false assurances and wasting time.

  • dwivedi_su1307
    SUMIT DWIVEDI (@dwivedi_su1307) reported

    Thank you @JioCare @reliancejio for your worst network services... I'm experiencing worst than 2g network at Patel Nagar, Zari bajar,Prayagraj UP PIN 212106

  • KumudaSahoo02
    Mu Bharatiya (@KumudaSahoo02) reported

    I no longer want this kind of poor service at my premises. Please cancel my request and arrange a refund of my ₹3,000, or provide a proper resolution immediately. @Jio_Offl @JioCare @reliancejio

  • vinodbiradar92
    Vinod Biradar (@vinodbiradar92) reported

    ISSUE since 2 MONTH COMPLAINT RAISED 14 days back If alive, Den respond @JioCare @reliancejio Ur network really sucks. I hv raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying

  • Aditya21_23
    Aditya Kejriwal (@Aditya21_23) reported

    @JioCare @reliancejio It's very sad that I need to write it over here. From the past 6 months I have been complaining regarding my network connection for my 4G net on my telephone number 3331542406. What I am receiving is the constant answer that we have forwarded to the (1/3)

  • CRonaldofied
    Mallikarjun D. Luffy 🇮🇳 (@CRonaldofied) reported

    @JioCare I have already run the diagnostic as instructed. It DID NOT work. The issue is simple: JioTV+ keeps asking for a login OTP again and again. Stop sending me the same troubleshooting steps. I need an actual technical team/technician to resolve this. @reliancejio @JioCare