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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

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Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Chandigarh, Chhindwāra, Pune, Ahmedabad, Delhi, Guwahati, New Delhi, Hyderabad, Cuttack, Mumbai, Dhanbād, Bengaluru, Rājkot, and Bhubaneshwar.

CityProblem TypeReport Time
Bengaluru Phone 2 minutes ago
Patna Phone 26 minutes ago
Chandigarh Internet 49 minutes ago
Chhindwāra Wi-fi 3 hours ago
Pune Internet 6 hours ago
Chandigarh Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RajeevSingh03
    Rajeev Kumar (@RajeevSingh03) reported

    @jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.

  • Dbyajti45
    Dibyajyoti sahu (@Dbyajti45) reported

    @reliancejio But your internet speed is still slow 🥹

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare What? Hey team my issue isn't resolved its still same

  • giri7026
    giridhar kandalam (@giri7026) reported

    @JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..

  • PintuMondal08
    PINTU MONDAL (@PintuMondal08) reported

    @reliancejio Worst company to have brodband service!!!

  • ajaykoul43
    Ajay Koul (@ajaykoul43) reported

    @JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

  • Sarthak21986439
    Sarthak sharma (@Sarthak21986439) reported

    @JioCare Green stable but still WiFi is not working.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

  • Focus_SME
    MNC (@Focus_SME) reported

    Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

  • droy331
    D Roy 🇮🇳 (@droy331) reported

    @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

  • Vimal4mTJ
    Vimal R (@Vimal4mTJ) reported

    @JioCare From MyJio app also, it's not showing the scheduled appointment. It was the worst experience we all were facing with JioFiber in our area which is down from yesterday afternoon (almost 30+ hours). Also I don't see any engineers working for the resolution. #jiofiberdown #jio

  • adhirasy
    𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported

    @JioCare internet speed down. Work held up. No support provided after complaint.

  • 29Pranav06
    Pranav Malhotra (@29Pranav06) reported

    @JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare

  • rai_avichal
    Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported

    @Saurabh_Pinch @reliancejio Worst network jio ...

  • kabir_muzamil
    Muzamil Kabir (@kabir_muzamil) reported

    @JioCare I expect a real resolution, not just a show of engagement.

  • capt_nizam
    Nizam Mohammed (@capt_nizam) reported

    @JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box

  • AS119f
    JAY ⚡ (@AS119f) reported

    @reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always

  • DeepJajoo
    Deepak (@DeepJajoo) reported

    @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

  • qnasir
    gabbar ناصر (@qnasir) reported

    This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

  • mrmanivasagam
    Manivasagam (@mrmanivasagam) reported

    @JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio

  • NeelanKovai
    நீலன் கோவை (@NeelanKovai) reported

    @JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?

  • JorseBolo
    Siddharth Patkar (@JorseBolo) reported

    @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

  • siddhartha_daga
    Siddhartha daga (@siddhartha_daga) reported

    @JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?

  • seamnswing
    Simba (@seamnswing) reported

    Everytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup

  • amitgh22
    Amit Ghosh (@amitgh22) reported

    @JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @JioCare @DeepakAgra8 Govind Samaj broadband services dude the jio is the worst in the market they don't have any dignity towards their customers they don't support the first take money and just disappear they don't care @JioCare