Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Chandigarh, Hyderabad, Bhopal, Pune, Mumbai, Kanpur, Dimāpur, Vellore, Chhindwāra, Chennai, Guwahati, Patna, Allahābād, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Wi-fi | 59 minutes ago |
|
Chandigarh
|
Internet | 3 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Bhopal
|
Internet | 4 hours ago |
|
Hyderabad
|
5 hours ago | |
|
Hyderabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vidhydhar Benare 🇮🇳 IN (@vidhya23167) reportedInternet speed &fluctuations are worst in last two months. Please made it reguler. @JioCare
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Vikas kumar (@vk811895) reported@JioCare This os not working why dont you understand. Its same from last 5days @reliancejio
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NEELA SAI KIRAN (@NEELASAIKIRAN1) reported@JioCare @reliancejio In our apartment there are 3 connections to a RMDU. Yesterday connection 1 raised ticket for internet issues. So service executive removed connection 2 and 3 from box and directly gave connection to connection 1. Today same issue raised by connection 2(1/n)
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Evil Cartman (@KillingCharm) reported@JioCare why there is no cancellation option in myjio app/whatsapp/IVR for cancelling jiofiber connection. You have options to relocate/transfer etc but not cancellation. There is no intuitive way to cancel an existing connection. I want to cancel my existing connection
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Daksh Bajaj (@Daksh_Bajaj) reported@JioCare Have replied with all detail. Pls register a fraud complain and block the number issued without her consent. That person is trying to login to social media and apple a/c. She is getting otp. He is calling at odd hours.
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Ashok A (@AshokA81036599) reported@JioCare Durgesh, I will NOT reschedule from my end. The 9-10 AM slot was missed BY YOUR ENGINEER, not me, Do not try to shift the blame to the customer. MyJio 'Call Technician' getting busy virtual IVR . Send engineer to IMMEDIATELY. Ref CPGRAMS: DOTEL/E/2026/0051495 @DoT_India @TRAI
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I_m_Anwesh (@AnweshkuNayak) reported@JioCare I paid for the entire day right ? I have rights to use it. I will raise complaint in consumer court, this is clear harassment by Jio. Entire working day gone without internet. No one is calling no one is answering properly what happened.
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uruj hasan (@uruj_hasan) reported@JioCare Provide d contact details of concerns person who resolve my issues, aur wo contact dena jo response kare aap ke head office bombay mein jo sajan thevwo to ph. hi nahi utha rahe.. Don't make customer fool
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Vikas Sahu (@vikas_sahu9) reported@JioCare Rather than resolving the issue, you're guiding the customer how to get disconnected. Is this what @JioCare is paying for? I clearly asked whether you can able to resolve the issue or not. If not, than only I'll go for disconnection. I think you should read that again.
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Pavan Sharma (@pavanturaga18) reportedThe engineer also tried to complete the required pole-photo verification using another phone instead of properly following the installation process, which apparently wasn’t accepted by the Jio system. Since then, no resolution @reliancejio @JioCare Please look into this urgently
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NEELA SAI KIRAN (@NEELASAIKIRAN1) reported@JioCare @JioCare how can you give a slot 1 week late. How shall we use the internet till then. Also a engineer as visited our apartment and he even came to our flat. He identified the issue but didn't resolve as we are not the one's who raised the ticket
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PankajOnPoint (@PankajOnPoint) reported@JioCare Dinesh, req you to read thread. Issue us regarding my pending Sim order id NO0001F4SWSK which was requested three days back. It's stuck in same status, no reply, mo support. Atleast cancel this req if you can not complete it My alternate contact no already shared in DM.
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Harsh Singh🇮🇳 (@meeharshsingh) reported@Ajaykumaarji @JioCare I'm facing the same issues with Jio and Jio AirFiber.
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JioCare (@JioCare) reported@Radhasawant09 @reliancejio @abplive Hi Radha, we never intend to let you down. As per the update, residual voucher already available on your RMN - Nelson
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Taxation Kabra (@camukeshkabra) reported@JioCare what a fabulous customer service. My fiber connection is down from last 3 days but still not activated. Whether my charges for inactive period will be refunded back? #relianacejio #digital
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pamaran (@a_pamaran) reported@JioCare Service engineer is making repeated visit time changes. We are available 24 x 7 at home to get service work done ASAP
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Chinmaya Mahapatra (@cmbbsr) reported@JioCare please close my order NO00015IT7NL, as it is still not fullfilled from 8th Aug. I am tired of your customer care and service. Dont harass me. Please close the order so that i can port my sim and please refund my money paid online through jio app. Please
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Chetan Saini (@chetxns) reportedRequest your urgent intervention regarding my mobile number, which continues to appear in the Mobile Number Revocation List (MNRL) despite the cybercrime complaint having been resolved and my mobile number being fully restored by my telecom service provider. @TRAI @reliancejio
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Guess it😂 (@who_cares4_who) reported@JioCare A service engineer closed ticket without even visiting and now we cant even raise a new request, worst i would say worst service @reliancejio
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Vikas P (@veekas_p) reported@JioCare @reliancejio @TRAI For the last few months, I’ve been facing a serious issue with Jio calls. In the first 2–3 attempts, I’m often unable to hear anything, making it extremely difficult to have a proper conversation. Please look into this issue and provide a solution
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Arvind Kumar (@arvindkumar9508) reportedSuch as MF company @JioCare Refund if you can't give proper service Otherwise I will file consumer Complaint against @JioCare ..
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Gunjan Mehta (@Gunjan_2706) reported@reliancejio We are staying to connected but your internet sucks... It has been 8 days since we are operating without internet...
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Sibasish (@getsibasish) reported@Ajaykumaarji @JioCare More than a year still no solution from jio. Always mentioned 10 to 15 days to resolve. So i switched to Airtel.
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Dinesh Dalere (@Daleres) reported@JioCare Issue is STILL unresolved, how long am I supposed to wait for a connection I have already ordered? Fix the activation issue and make my JioHome connection LIVE immediately. No more excuses or false timelines. Treat this as an urgent escalation and provide a clear resolution TODAY
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D (@debashis1313) reported@reliancejio Please stop delaying the resolution and arrange an immediate service visit. @RelianceJioCare
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Nitu Das (@NituDas93535815) reported@reliancejio @reliancejio The 15-month JioFreedom plan looks great, but I am currently stuck trying to get my basic JioHome connection activated. Can your support team please look into my activation problem urgently? @JioCare
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Anas Raza (@razashoby) reportedHi Team @JioCare we have applied for AirFibre Business plan in Bengaluru, Its been almost a week since entire process was completed including advance payment However your team is not responding back since then, no clarity when the connection will be provided Need Support
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Daksh Bajaj (@Daksh_Bajaj) reported@JioCare there is no action on such serious issue yet
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Bharat Bhupi Menaria (@BharatMenariya_) reported@JioCare I tweeted about my issue approximately a month ago, but it has not yet been resolved. @JioCare @reliancejio
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Chinmaya Mahapatra (@cmbbsr) reported@JioCare please close my order NO00015IT7NL, as it is still not fullfilled from 8th Aug. I am tired of your customer care and service. Dont harass me. Please close the order so that i can port my sim and please refund my money paid online through jio app.