Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, New Delhi, Visakhapatnam, Chandigarh, Bengaluru, Mumbai, Patna, Hyderabad, Udaipur, Chennai, Bathinda, Bhīlwāra, Kolkata, Guwahati, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 1 hour ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Visakhapatnam
|
Internet | 6 hours ago |
|
Visakhapatnam
|
Internet | 6 hours ago |
|
New Delhi
|
Wi-fi | 8 hours ago |
|
New Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay Koul (@ajaykoul43) reported@JioCare Please acknoweldge u are having pan india issue Request id SR000038U7GD The technician visited and informed jio is having pan india outage
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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Pradip chavan (@hjsnehwj) reported@Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL
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Dhriti (@dhritiawakened) reportedWorst customer care services ever @reliancejio!!!!
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Neeraj Alia (@neerajalia) reported@JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....
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JT (@tweetedbyJT) reported@Airtel_Presence Just got 2 know wires have been cut down & 2 restore them back, will take 1-2 day atleast. Now d ? arises, when d companies r facing these type of regular cuts & d area also get shabby with wires hanging around in street ! y don't use underground connections like PNG! @JioCare
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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यश शर्मा (@YashSha98556471) reported@Saurabh_Pinch @reliancejio Dont switch too airtel it worst
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Shiwam Singh (@KUMARSHIWAM123) reportedHello @JioCare , what’s this kind of service there no Internet , I paid monthly for jio fiber .. it’s not able to open my WhatsApp and also there no network no calling nothing .. area 841420 Jio fiber connection on -9074918331
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Eshaan25 (@Eshaan251) reported@sunipam @JioCare I had the same problem, the bouquet id change does work !
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naman desai🇮🇳 (@namandesai1) reported@reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad
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Sarthak sharma (@Sarthak21986439) reported@JioCare Green stable but still WiFi is not working.
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Razul∆*****™®© (@RazulJaggi) reported@reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.
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Rocketrocks (@ronak_esamalia) reported@reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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Rohit Patil (@rohitd0345) reported@JioCare @ASHOBA @JioCare they are lot of other service providers in the market go with them they have very good customer service team jio is useless they don't have any dignity towards their customers the first take money and I don't know where they are now it's been more than 15 days no connect
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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WildBwoy (@WildBwoy) reportedI am the only one who is suffering from this pathetic internet service of @JioCare or is it for everyone
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arpitmehta (@arpitmehta0302) reported@JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say
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diganta das (@diganta88714376) reported@reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported@JioCare internet speed down. Work held up. No support provided after complaint.
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi