Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 04/13/2024 09:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (16%)

    Phone (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chennai, Mumbai, Chandigarh, Hyderabad, Gandhinagar, Bhopal, Nagpur, Ulhasnagar, Indore, Pune, Madurai, Kolkata, Bengaluru, Delhi and Patna.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Phone
IndiaChennai Total Blackout
IndiaMumbai Phone
IndiaChennai Total Blackout
IndiaChandigarh Internet
IndiaHyderabad Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vaib_is_here vaibhav baria (@vaib_is_here) reported

    @JioCare Service engineer doesn't reply properly , In online system daily service engineer changes and they said I am on leave or I will come tomorrow when next day I called they said your service engineer is different solve this issue at Vadodara, Gujarat

  • TaraFan_1 TaraFan (@TaraFan_1) reported

    @JioCare For past 7 days everyday I call jio fiber guy and each time he says he will come tomorrow for installation. I'm getting fed up calling him everyday. Please help.

  • GopakumarAla Gopakumar (@GopakumarAla) reported

    @JioCare Thank you for giving priority to my complaint . i lost my connection TEN days , still waiting for restoration, if your priority are like this then what about ordinary connections . on priority . very disappoint. Thinking of surrendering the connection

  • IamHabeel Habil Mohidin (@IamHabeel) reported

    Called @reliancejio @JioCare twice since morning complaining that I'm not able to receive any calls from last one week Agents act like they don't know the issue and they disconnect saying there's nothing wrong with my network. WTF 🤬😡

  • lalashantanu29 Shantanu Lala (@lalashantanu29) reported

    @JioCare when it will be addressed it has been more than 1 month!!!! no callback no device pickup no refund!!! call me asap mailed 20 times no resolution yet, multiple requests raised all closed automatically. Horrible services and customer care

  • vinkukvinkuk Vin (@vinkukvinkuk) reported

    @JioCare Dear Team, I have sent a direct message and need your help

  • RizwanS81874369 Rizwan Saleem (@RizwanS81874369) reported

    @reliancejio @JioCare Hi team I have recharged my phone number (6307963771) recharged few days ago and it asking to recharge again, it has not been even a month.. Can you please check, i have called CCE but no response, kindly resolve my issue ASAP.

  • ranjitkpuri Ranjit Puri (@ranjitkpuri) reported

    @JioCare Jio loosing connections is no surprise. They have most disinterested field engineers and poorly managed customer care. @_MukeshAmbani may note this please. A total harassment to your customers.

  • roadsail Dibyajit Goswami (@roadsail) reported

    @reliancejio @JioFiberVoice I disconnected my jiofibre connection on 25th may 2022, after that many times pickup for jiofibre box was scheduled but no one came, reached out to customer care several times no help, also dropped a mail to jio but no response. #JioFiber #scam

  • VndSrvs67 Vinod Survase (@VndSrvs67) reported

    Hi @JioCare @reliancejio Both calls are not working since yesterday 4 pm. Incoming and outgoing calls. Can you check this ASAP and resolve, I have lot many calls to attend

  • kprdp777 Prdp Gangwar (@kprdp777) reported

    @JioCare jio tower not working for 4 days our village sarai qadim tehsil bilaspur district rampur (244921) All people say port sim other company because tower is not working , already complain 3 to 4 times but not any solution. @JioCare

  • AjinkyaPotdar8 Ajinkya Potdar (@AjinkyaPotdar8) reported

    @JioCare @reliancegroup - Really sucks in train..had Vodafone person besides me..watched complete episode from Badlapur to Dadar..but jio didn't load single video on Facebook...

  • saurabhsingh24 Saurabh Singh (@saurabhsingh24) reported

    @JioCare In this month itself, service has been down for more than 6 days. And no response from any team.

  • ne33569003 Local News (@ne33569003) reported

    @reliancejio @JioCare @JioChat There is a big network issue in town Beniganj district Hardoi U.P. from last month which are unable to resolve by company #Jio whereas on one side our chief minister and prime minister are trying to join all the part of India to internet

  • RajaOjha20 Raja Ojha (@RajaOjha20) reported

    @JioCare need help !!

  • Ashish__Jordan Ashish Jordan (@Ashish__Jordan) reported

    @JioCare It's been 25 days, any updates? Any ticket number which you can share? Pathetic customer service, better learn from Airtel how to manage customer queries.

  • palakshah1921 Palak Shah (@palakshah1921) reported

    @JioCare Bought a new Sim from your Service at home executive and now the form is Rejected by your backend and we have already printed the new number in our visiting cards. Your team refuses to give the same number. Need help immediately.

  • Raginidani Ragini (@Raginidani) reported

    I'm very disappointed with Jio Fibre service...From last month it's my 4th complaint and still from last 3 day jio service not even tried to fix the problem.feeling helpless..disgusting service..not expecting it from jio @JioCare @reliancejio #JioFiber #Jiodown #jiodigitallife

  • thesamrajput Sam Rajput (@thesamrajput) reported

    List Of People Who Betrayed Me: 1) Bestfriends 2) Bestfriends 3) Bestfriends 4) @reliancejio k customer service waale

  • RoSharma25 Rohit Sharma (@RoSharma25) reported

    There are lots of people in my building who are using jio fiber net. I am gonna tell to them to discontinue jio fibre net.Because if any problem happen in jio fibre the technician will will not come.They will come only for installations and for advertisement @JioCare @reliancejio

  • wizkidnr Nitesh Ranjan 🇮🇳 (@wizkidnr) reported

    @JioCare I have at least 20 more issue with your internet. Do you want me to keep going or you guys are going to do anything about it? I will wait for a week, if things won’t change, I will switch. You choice now.

  • shekhargagra Shekhar (@shekhargagra) reported

    @JioCare jio fibrr account 299951893723 in the name of shumali gupta. After 1 monthbagondisconnection req raise but till date no pickup for router done neither deposit is returned. Please help

  • VndSrvs67 Vinod Survase (@VndSrvs67) reported

    @JioCare @reliancejio Whenever I call any number it shows server unreachable. What you guys are doing. It simply means you are not paying attention to services that you are offering to customers. Is it something we as customer need to raise issue and then you will resolve it.

  • GopakumarAla Gopakumar (@GopakumarAla) reported

    @JioCare Thank you for giving priority to my complaint . i lost my connection TEN days , still waiting for restoration, if your priority are like this then what about ordinary connections . on priority . very disappoint. Thinking of surrendering the connection

  • akashkchauhan11 Akash Chauhan (@akashkchauhan11) reported

    @reliancejio @JioCare @amazonIN prime is not working on my registered email id/mobile number, fed up after following both of them, they are just throwing the ball to each other, Can you please fix it or I should look for other alternatives as there are many providers in market.

  • saurabhsingh24 Saurabh Singh (@saurabhsingh24) reported

    @JioCare With reference to Service Request Number SR00001BS2BX for your JioFiber connection having JioFixedVoice Number +918035828614, your appointment with Jio service engineer is scheduled at your premises on 30-06-2022 : 10:00:00.

  • kprdp777 Prdp Gangwar (@kprdp777) reported

    @JioCare Already complain 3 to 4th times , so please solve this problem as soon as, Already we talk to jio engineer but no any response

  • sghotge Sunil Ghotge (@sghotge) reported

    @JioCare Have responded to "assurances of assistance" several times in past years that have been using @reliancejio services since they started ! No stereotyped replies please, unless you are a bot. Issue is Jio Fiber services NOT BEING AVAILABLE 3 years after grandiose announcements ..

  • 73ashish Ashish Gupta (@73ashish) reported

    @JioCare Hii jio fraud co., Any update on my issue?

  • Champbalive Champak Bora (@Champbalive) reported

    In our area #Jio mini tower is not working. When we contact with dist authority they are not giving us any importance. So please help us in this crucial time. We r unable to communicate with outsider. @himantabiswa @JioCare @CMOfficeAssam