Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Agra, Hyderabad, Bhubaneshwar, Kolkata, Mumbai, Mysore, Nashik, Udaipur, Jaipur, Lucknow, Chennai, Vadodara, Āsansol, and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 4 hours ago |
|
Agra
|
Wi-fi | 6 hours ago |
|
Hyderabad
|
Internet | 7 hours ago |
|
Bhubaneshwar
|
Internet | 7 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aditi Raval 🇮🇳 (@aditiraval) reported@Pranjal_97_ @JioCare @SamsungIndia Is it Samsung issue?
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Srisainath (@Srisaynathj) reported@JioCare Please resolve the issue ASAP
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kaanda poha enthu (@batatavada2_) reported@JioCare @reliancejio i had ordered a jio airfiber two days ago and after making the payment i received a message that my request has been canceled, and your ******* myjio app only has tracking services with no customer care to provide help! fix this
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Bihar Development Index (@Development_BR) reported@Neend_Ki_Rani @JioCare @JioCare They don't care ! Complaint multiple times ! Need to get rid off
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Abhijeet 𝕩 Giri (@abhij33tgiri45) reportedDear Jio Customer Support Team, I am writing to raise a serious complaint regarding the poor AIRFIBER network service in my area. I have been experiencing frequent network fluctuations, very low signal strength, call drops, and slow or unstable internet connectivity @JioCare ASAP
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Anshay Tomar (@Anshay007) reported@JioCare has the worst customer care service. Been days since internet is down, ticket raised, but no update, no engineer alloted or reached out, customer care online and through phone offers no help. @airtelindia I'm interested in half yearly broadband connection..time to switch
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V30Degree (@V30Degree) reported@excitel_rocks How much more time this will take, connection is not working since morning and WFH is ******. Just waiting this month to be over. Will switch to @JioCare
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NatureB (@NatureBeau8) reported**** JIO NETWORK, **** JIO SIM, INDIAS WORST TELECOM COMPANY,BC RECHARGE PRICE 349 AND DIDNOT PROVIDE A HIGH SPEED DETA। WORST EXPERIENCE @reliancejio @JioCare
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priyesh raj (@priyeshraj51) reported@JioCare Shame on your service
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ckspeaks (@GumshudaLaunda) reported@JioCare Give me the codebase access, so that you don't have to do excess work. Atleast, acknowledge the mistake and create a ticket. That's the best you can do. How would clearing the data in my STB help me activate yt premium when in my jio its showing active
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Shreyash (@shrey_xshh) reported@Neend_Ki_Rani @JioCare Moving to worst from worse
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Ashish Singh (@ashish_singh51) reported@JioCare is fraud, they take the booking amt from customr, cancel the order and then ask customer to wait for indefinite time for refund, i have been chasing them from last 20 days but still no refund, even their grievance officer do not respond order # NO0001EMKC20 @reliancejio
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Siddharth M Tripathi (@msidheart) reportedYetagain!! No intrnt since last nyt 11pm. No cust care contact. Technician visit scheduled 7 am today. Still none asignd. Anothr day of outage. Still #deny? U stole 6 days srvc n deny tocompensate #shame #india @JioCare
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D (@DHALIWAL1999) reported@reliancejio hi, i want my jio number change to pre on post, but store man said it's only for new sim, any solution?
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Pranjit Das (@animes11) reportedI think i should mnp to vi ..@JioCare ..why no response to customer query
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𝐒𝐡𝐢𝐤𝐡𝐚 🍁 (@Shikha3355) reported@JioCare “First, please pay some attention to your service as well. 😐 The network hasn’t been working properly for the last 2–3 days. Before calling customers to recharge, please make sure that customers are actually getting proper network coverage and uninterrupted service.”
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Satyendra Yadav (@SatyendraY43367) reportedRecharged for 5G on @reliancejio, but getting terrible / no 5G network coverage at my location pin 221716. Paid for 5G speeds but getting unusable connectivity. Kindly look into this and resolve! @JioCare
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@iamsrkian Raj (@Wasimak72436966) reported@JioCare @reliancejio My JioFiber issue has been unresolved despite multiple complaints and emails. Google/Amazon work, but Flipkart, Uber Driver, Myntra, X & several other services don’t work on JioFiber.Please escalate this to your technical/network team and resolve it urgently
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Ashish Parwani (@ashishpfo) reported@Neend_Ki_Rani @JioCare Yes we are tooo suffering from Jio issue very very very bad experience now days 💔💔💔🤬🤬🤬🤬🤬
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मोहित गर्ग (@beastofcricket) reported@Neend_Ki_Rani @JioCare Their network is running bad and they continuosly increase recharge plan prices
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Satish Tripathi (@satishtripathii) reported@reliancejio @RelianceJioCare New SR: SR00003DX3OL — but this is not the first complaint. The previous SR also failed to resolve the issue.
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Avnish Kumar (@unseenavnish) reported@reliancejio @JioCare Please fix the Jio network issue in Markatta, Giriyak, Nalanda, Bihar – 803109. Whenever electricity goes out, the network becomes very slow or stops working. Please check the tower’s backup power system. Otherwise I'll port my sim.
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shiva kumar prajapati (@aghorishivaaa) reported5. @JioCare @reliancejio now please don't message me that came in dm or anything because I have already message you this and no response came from your end please tell what to do. Please tell the solution here only don't make dm or something else.
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शिव सिंह (@journo_Shiv) reported@JioCare @reliancejio There is no Jio network signal at all in New Ashok Nagar, Block D, Delhi – 110096. We are unable to make or receive calls or use mobile data. Please resolve this issue as soon as possible. #Jio #NetworkIssue #Delhi
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ajit darji (@ardarji) reported@reliancejio jio network is very poor complaint have been done since 2 month, not solved in DAHOD, USARVAN GUJRAT area, very poor response from customer e we are our technical team is working on repetitively answer. I think now Airtel is better
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Satish Tripathi (@satishtripathii) reported@reliancejio @reliancejioCare My Jio network issue is still unresolved despite repeated complaints and previous SRs. I am continuously facing poor network, call drops, poor voice quality and extremely slow/unusable internet.
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Mehul Saxena (@mehulajax21) reported@JioCare Port-in order paid on 8th Aug, home delivery committed for 10 Aug. No show, no call. Two complaints later, your executive asked me to collect from a far shop instead. If not delivered and activated by 6 PM today as promised, cancel my order and refund ₹350 in full.
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Rajendra Hedakamudik (@Follow_Rajendra) reported@reliancejio @reliancejio even if there is one hour late in recharge you will disconnect our network then how it is fair to provide low service after charging whole month money
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Gaurav Salunke (@GauravSalunke5) reported@JioCare @reliancejio @reliancejiocare This is not the first time I’ve had to raise a consumer complaint for Jio services. Repeated issues like this are causing unnecessary harassment and stress, especially when the needed for work. take this seriously and resolve the issue permanently.
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Nitin Jain (@nitssz) reported@reliancejio @JioCare @jagograhakjago Recently applied for relocation of my Jio Fibre. Got a call from service center, they told I have to pay 1200 on the app and it’ll be later adjusted in my account. Few days later a person turns up at our home.