Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 29, 9:50 PM GMT+5:30	0	0
Apr 29, 10:10 PM GMT+5:30	0	0
Apr 29, 10:30 PM GMT+5:30	0	0
Apr 29, 10:50 PM GMT+5:30	0	0
Apr 29, 11:10 PM GMT+5:30	0	0
Apr 29, 11:30 PM GMT+5:30	0	0
Apr 29, 11:50 PM GMT+5:30	0	0
Apr 30, 12:10 AM GMT+5:30	0	0
Apr 30, 12:30 AM GMT+5:30	0	0
Apr 30, 12:50 AM GMT+5:30	0	0
Apr 30, 1:10 AM GMT+5:30	0	0
Apr 30, 1:30 AM GMT+5:30	0	0
Apr 30, 1:50 AM GMT+5:30	0	0
Apr 30, 2:10 AM GMT+5:30	0	0
Apr 30, 2:30 AM GMT+5:30	0	0
Apr 30, 2:50 AM GMT+5:30	0	0
Apr 30, 3:10 AM GMT+5:30	0	0
Apr 30, 3:30 AM GMT+5:30	0	0
Apr 30, 3:50 AM GMT+5:30	0	0
Apr 30, 4:10 AM GMT+5:30	0	0
Apr 30, 4:30 AM GMT+5:30	0	0
Apr 30, 4:50 AM GMT+5:30	0	0
Apr 30, 5:10 AM GMT+5:30	0	0
Apr 30, 5:30 AM GMT+5:30	0	0
Apr 30, 5:50 AM GMT+5:30	0	0
Apr 30, 6:10 AM GMT+5:30	0	0
Apr 30, 6:30 AM GMT+5:30	0	0
Apr 30, 6:50 AM GMT+5:30	0	0
Apr 30, 7:10 AM GMT+5:30	0	0
Apr 30, 7:30 AM GMT+5:30	0	0
Apr 30, 7:50 AM GMT+5:30	0	0
Apr 30, 8:10 AM GMT+5:30	0	0
Apr 30, 8:30 AM GMT+5:30	0	0
Apr 30, 8:50 AM GMT+5:30	0	0
Apr 30, 9:10 AM GMT+5:30	0	0
Apr 30, 9:30 AM GMT+5:30	0	0
Apr 30, 9:50 AM GMT+5:30	0	0
Apr 30, 10:10 AM GMT+5:30	0	0
Apr 30, 10:30 AM GMT+5:30	0	0
Apr 30, 10:50 AM GMT+5:30	0	0
Apr 30, 11:10 AM GMT+5:30	0	0
Apr 30, 11:30 AM GMT+5:30	0	0
Apr 30, 11:50 AM GMT+5:30	0	0
Apr 30, 12:10 PM GMT+5:30	0	0
Apr 30, 12:30 PM GMT+5:30	0	0
Apr 30, 12:50 PM GMT+5:30	0	0
Apr 30, 1:10 PM GMT+5:30	0	0
Apr 30, 1:30 PM GMT+5:30	0	0
Apr 30, 1:50 PM GMT+5:30	0	0
Apr 30, 2:10 PM GMT+5:30	0	0
Apr 30, 2:30 PM GMT+5:30	0	0
Apr 30, 2:50 PM GMT+5:30	0	0
Apr 30, 3:10 PM GMT+5:30	0	0
Apr 30, 3:30 PM GMT+5:30	0	0
Apr 30, 3:50 PM GMT+5:30	0	0
Apr 30, 4:10 PM GMT+5:30	0	0
Apr 30, 4:30 PM GMT+5:30	0	0
Apr 30, 4:50 PM GMT+5:30	0	0
Apr 30, 5:10 PM GMT+5:30	0	0
Apr 30, 5:30 PM GMT+5:30	0	0
Apr 30, 5:50 PM GMT+5:30	0	0
Apr 30, 6:10 PM GMT+5:30	0	0
Apr 30, 6:30 PM GMT+5:30	0	0
Apr 30, 6:50 PM GMT+5:30	0	0
Apr 30, 7:10 PM GMT+5:30	0	0
Apr 30, 7:30 PM GMT+5:30	0	0
Apr 30, 7:50 PM GMT+5:30	0	0
Apr 30, 8:10 PM GMT+5:30	0	0
Apr 30, 8:30 PM GMT+5:30	0	0
Apr 30, 8:50 PM GMT+5:30	0	0
Apr 30, 9:10 PM GMT+5:30	0	0
Apr 30, 9:30 PM GMT+5:30	0	0
Apr 30, 9:50 PM GMT+5:30	0	0

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

Internet (62%)
Wi-fi (17%)
Phone (10%)
Total Blackout (8%)
E-mail (3%)
TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Dhanbād, Chhindwāra, Mumbai, Jamshedpur, Kolkata, Durgapur, Morinda, Jaipur, Udaipur, Pānīpat, Meerut, Haridwar, Varanasi, Bānposh, and Raurkela.

City	Problem Type	Report Time
Dhanbād	Wi-fi	10 minutes ago
Chhindwāra	Internet	14 minutes ago
Mumbai	Internet	34 minutes ago
Jamshedpur	Internet	39 minutes ago
Kolkata	Internet	45 minutes ago
Chhindwāra	Wi-fi	57 minutes ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Himanshu Rathore  (@Himansh13580778) reported 8 minutes ago
@JioCare do you even care about your customer? Do you really wanna resolve my issue?
virendra singh (@singh_virendra7) reported 10 minutes ago
@ChanchalGoinka @JioCare Same experience of service with me also, pathetic service
Sudhir parmar (@Sudhirp84371619) reported 11 minutes ago
Jio AirFiber not working. Even the Jio app “Run Diagnostics” isn’t responding, and no one is answering calls. Please fix this ASAP. @JioCare @reliancejio #JioAirFiber #JioDown
Ashish Rai (@AshishR11931632) reported 12 minutes ago
@JioCare @JioCare I am not able to see any pending request You opened 4-5 service request which you closed without resolution and now your request is not even being shown
Alok Mishra (@M70836Stuti) reported 12 minutes ago
@JioCare How long should I wait brother, you are saying 6 sentences in 6 months, the internet is not working. You are not giving any solution, so you have made a fool of me. You people should message me tomorrow, message me privately, hey, what should I do. **** you. Basterds .. **** you
Saptarshi Banik (@SaptarshiBanik2) reported 13 minutes ago
@JioCare What's the problem with how many days are required to provide the resolution? You are just making more problems to post follow up on this again and again. I want a specific answer on it. Terrible service @JioCare @reliancejio
Uu uu (@Uuuu1323055) reported 15 minutes ago
No response yet I could not expect this type of service form jio company @reliancejio @JioHotstar @JioCare
Aman (@choubeyaman20) reported 15 minutes ago
@JioCare This is not about my availability, my fixed appointments was failed 2 time bcz no one visited to fix the connection, so please ask your technician to follow the appointment
Vasant Bhanushali (@bandhuvb) reported 22 minutes ago
@JioCare My user name is Manjula and my mobile number is 9920608055 I am from Mumbai. I had placed an order JM69F339D101421C3694, for Milk. It was delivered , but both the Amul A2 packs had spoilt milk. Please help with replacement
Shiwansh Mishra (@mishra_shi67111) reported 22 minutes ago
@JioCare Just like your employees this link is also not working I waasted my 4hrs on your employee commitment now I want refund with penalty
Anoop Kaul (@ANOOPKAUL2) reported 24 minutes ago
@JioCare @reliancejio 2 days back a fire took place on the electric pole in Sewak Park Dwarka Mor Delhi. All cable of service providers burnt. Airtel people started the work and fixed the connection but JIO is sleeping.All JIO customers are suffering. Immediate action required.
Priyanka (@Priyank94219880) reported 29 minutes ago
It has been 18 days please update me on my refund. Customer service experience has already been disappointing please don’t make it worse. I request your prompt response please @JioCare @reliancejio
VEER VASAVA (@VIRALVA96398908) reported 29 minutes ago
@JioCare Please solve my problem otherwise I'm going to port
Amurta stan ❤ (@DivyaDh60931541) reported 32 minutes ago
@JioCare worst service my jiofiber is not working from morning complaint raised no response
idrees zargar ✌ (@idrees_zargar) reported 32 minutes ago
@JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems
Himanshu saini (@Himanshu_1990) reported 32 minutes ago
@JioCare my wifi is not working since morning customer care number automatically cut after 5 minute waiting for executive Please look this
Nabarun Maiti (@NavY_alMaiti) reported 42 minutes ago
@JioCare You have put my service request "on hold" and "the reschedule" is not working. Not able to connect to jio customer service through call 18008969999 Just a headache jio connection 🤬🤬🤬🤬🤬🤬
Shrek (@Shreklovesmiwa) reported 42 minutes ago
@JioCare your customer care is so bad at service. They made me wait for 15mins and then cut the phone and yet no solution has been made. Very Frustrating.
Rajat Kumar (रजत कुमार) (@TheRjtKumar) reported 43 minutes ago
@JioCare After speaking with the customer care executive, I received assurance of a 100% resolution by 5 pm today, as per the escalated ticket. However, this deadline has now passed. My work suffered significant loss due to this poor service. Who will compensate me for this damage?
सुमित चपराना (@Sumitgurjarrr) reported 44 minutes ago
@JioCare bad network jio sim or jio air fiber
Mohd Okasha Ayyubi (@Mohdokasha000) reported 45 minutes ago
@JioCare mu 2 jio sims suddenly showing emergency calls only..pleaae solve this..
murali kumar (@muralikumar99) reported 47 minutes ago
@JioCare Hi @JioCare, any update on my issue , not getting pro google gemini banner in myjio app for jiohome? Already 21 days crossed, multiple times shared snapshots and no resolution from your end. is anyone looking my issue. Kindly reply. Is it fake promotional offer?
Susanta Bhaskar (@SusantaBhaskar) reported 47 minutes ago
Very bad service. Despite saying so much, he does not fix it. Their service should be stopped. @JioCare @reliancejio #hilight @jionews
Saptarshi Banik (@SaptarshiBanik2) reported 49 minutes ago
@JioCare How pathetic and worst service from Jio. Still no update received. It's been 7 days now. Horrible Jio @JioCare @reliancejio
MARIO 🍄 (@Quantum_Aghori) reported 52 minutes ago
Why @reliancejio has such a pathetic network across India? I am sitting in Indiranagar, Bangalore and there is barely any signal, forget about 5g. How come @TRAI turns a blind eye when these operators charge bomb but no service? Corruption in system? @MIB_India is in thr pocket?
Kumar Gaurav (@krgauravrocks) reported 56 minutes ago
@reliancejio I raised a complaint SR000034PX7V. An engineer visit was scheduled around 16:00-17:00 IST, 30th April. No response, nothing. Then I called customer care and my ticket is on hold without providing confirmation code. So, no "neeyat" of providing fix. @JioCare
Purav Joshi (@purav10980) reported 59 minutes ago
@JioCare , very poor, worst experience, very pathetic customer service, only general reply, worst management.
అమృత తామరపల్లి (@Amrutha86323793) reported 1 hour ago
@JioCare Today is 30 April, the deadline you set. Still no installation and zero communication. I’m done waiting. Since you failed to provide the service I paid for on 20/04/2026, I demand a FULL REFUND of my money by EOD. Fix this now or I’m taking this to the Consumer Forum.
Bibek Patra (@BibekPa09375313) reported 1 hour ago
@JioCare Today booked a new airtel connection. What a 3rd class service you are giving
Raj Kalra (@kalra_raj) reported 1 hour ago
Jio network has been down at my home for the last 7-8 days. Customer care is inaccessible. Ivr menu doesn't connect me to anyone. Just says your request is registered. No technicians are coming either to check the connection. Very poor service. @JioCare