Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Mysore, Jaipur, Kolkata, Shiliguri, Chennai, Guwahati, Shimla, Ranchi, Mumbai, Pune, Meerut, Gurgaon, Hyderabad, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 1 hour ago |
|
Mysore
|
Internet | 7 hours ago |
|
Jaipur
|
Internet | 8 hours ago |
|
Kolkata
|
Total Blackout | 9 hours ago |
|
Shiliguri
|
Internet | 9 hours ago |
|
Chennai
|
Phone | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Biswanathh Saahu (@BiswanathhSsahu) reported@JioCare After 7 long hours of downtime, now you guys are asking ID? Shameless customer service and hopeless jio fiber network. As per your customer care, there was a PAN india outage of jio internet.
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Deepak Kumar Mahto (@dkmahto) reported@JioCare @reliancejio Not getting Roaming network in KSA even after the valid roaming recharge. Tried automated and manual selection… nothing worked. need your immediate assistance
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Vimal Singh (@rk_vimalraj04) reported@JioCare @reliancejio I have lodged a ticket on 01 May 2026 of no internet. But on 07 May 2026 not completed. Service request number is SR00002KUDCQ. Kindly look into this.
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JioCare (@JioCare) reported@starboyhunk1 @jio_fiber @reliancejio Hi, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi
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Ankur Anand (@ankur0509) reported@JioCare hello i had applied for jio fiber relocation, and submitted the desired fee of ₹1200 on 29.03.26, but relocation was not possible due to no optical network in that area, my order was canceled and my device was also submitted to you , still the deposit of 1200 not done
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Mohammed Sirajuddin junaidi (@SirajLT) reported@JioCare disappointed with Jio service. Network has been down since 5th May, complain raised, yet no engineer visit till now. Engineer Mohd Ahmed he said his boss is forcing him to visit the area. Is this how customer issues are handled? Absolutely unprofessional. #PoorService
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Yash Naik (@YashNai92160561) reported@JioCare Forget about rebate you are not even providing any solution. What a poor company. You can keep the money.
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Annual (@Annualive) reported@JioCare **** u don’t understand note down again right internet is disconnected u tell me how do you want me to log this complain I won’t rent of each day of NO INTERNET U MADARCHOD
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Aishverya Khoti (@Aishverya) reportedJioFiber Wi-Fi services have been down since 5th May, and despite multiple follow-ups, there’s still no proper resolution or support from the service center. Extremely disappointing and frustrating experience. SR No: SR0000359O99 @JioCare
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Hari Shakthi (@gmharishakthi) reported@JioCare Yet to solve.. Very poor service in our location @JioCare
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Amar Saha (@AmarSah97161646) reported@JioCare No such order number or SMS found in the alternate number. Please call to your Uddhab Baidya +91 93397 30710, who called me to deliver the SIM but didn’t came to me. Otherwise I'm to go for other Network.
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'सवर्ण' जतन आचार्य (@jatanacharya) reported@JioCare JioAirfiber is not working since yesterday. Details sent in private message.
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Ajay Patil (@Ajay222333444) reported@JioCare @JAirfiber52399 not working from 20+ days & customer care calling is also closed. Every day it is showing 4 hrs for connection restoration but it's not changing. I was not aware that @reliancejio can be such useless while it comes to outage, Frm - Pune
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Dinesh (@Dineshmadhwanij) reported@JioCare @mumbaitales Shireen- Techinician never answered the call and later it was rescheduled 3 days after and when I put request for new connection . Got call in 30 mins. How can we wait for 3 days without internet and without office work. Your service is quick for new connection but worst for old
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somnath (@som_awasare) reported@JioCare On top of that, customer care calls are effectively barred with a predefined IVR message stating services are impacted and will be restored soon, leaving no option to connect with an actual support representative.
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JioCare (@JioCare) reported@starboyhunk1 @jio_fiber @reliancejio Hi, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi
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Naga (@OletiRaj) reported@JioCare What is the use of rescheduling when there is no one turning up. Why do I need you to beg for fixing your issue? Do you treat your customers as beggars? After all you charge upfront for the service which you cannot afford to provide. Share me your coo’s number.
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Sushmita (@Sushmita1514202) reported@JioCare Your agent on phone said its a nation wide issue why are you asking for my jio fiver details then? Did your agent lie?? 2 days in a row. I want my internet pack to be extended to as many days you guys do not provide me with internet. This is bullshit. I will dm you the phone no.
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Hem chandra Mishra (@hemchandra0072) reported@reliancejio First of all, bring a solution to this problem that if someone gets a wrong recharge, you people neither refund his money nor recharge him correctly, does giving your service mean causing loss to anyone or You don't care about profit, one day all the telecom companies will sink.
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SURAJ SAHANI (@SURAJSAHAN17841) reported@JioCare @reliancejio JioFiber internet has been down since 1 May and there is still no proper resolution. Local agents and field officers are not responding. Complaints are getting closed without fixing the issue. This is seriously affecting daily work and usage. Please escalate
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Keshava R Acharya (@ksvacrt) reported@JioCare All complaints are closed automatically without attending the problem.. till now I have rescheduled around 20 times and all are closed without a visit... And the message shows the engineer visit completed
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Devji Sandha (@devji_sand61116) reported@JioCare Hi Shradha, it’s already been 48+ hours with only automated updates. Please share the exact issue and a confirmed resolution timeline. Need urgent action.
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Amardeep Agrahari (@_iamardeep) reportedThis lack of support is extremely disappointing and is causing serious inconvenience. If @airtelindia Fiber service is available in my area, kindly help me with a priority new broadband connection, as I urgently need a stable internet connection. @reliancejio @airtelindia
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Vaghela Bhargav (@VaghelaBha55440) reported@JioCare Dear Customer, We are currently experiencing temporary service issues with Jio AirFiber in your area which are expected to be resolved within the next 4 hours. We regret the inconvenience caused and thank you for your patience. 4 hours ke jagah 4 din hogye
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare Problem not yet resolved. Kindly close my jio air fiber connection.
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Yash Patel 🇮🇳 (@DigitalChefYash) reported@pbimal_ @Airtel_Presence @JioCare Worse in terms of speed and service. Have seen jio not working for months at Olive. Service engineers were hopeless. Treated service requests as passing the parcel. Airtel service is prompt, wifi already resumed within half an hour of tweet.
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Mandeep Singh Joon (@mandeepsjoon) reported@reliancejio @JioCare I have been trying to transfer my eSIM to another device . Even after writing correct details it’s been rejected for no valid reason . What sort of service is this ?
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Ojas (@Ojas_dabra) reportedExtremely disappointed with your service. 7 din se sirf jhoot bola ja raha hai. Shameful! A big company like Jio is getting a bad name only because of its worst customer service. SR: SR000034RRW5 @JioCare @nch19
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Keshava R Acharya (@ksvacrt) reported@JioCare Total 2 month 7 days over still jio fibre problem not solved
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Munish sharma (@MunishSh78) reported@JioCare Hi Team, i am getting issues with connection like voice jarring in between conversation no connection some times, I share my feedback earlier no improvement, if not may you may loose customers