Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/21/2026 04:10

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Patna, Mumbai, Pune, Bengaluru, Rājkot, Rewāri, Cochin, Kanpur, Virār, Panchkula, Hyderabad, Kolkata, Dibrugarh, Nagpur and Lucknow.

Loading map, please wait...
City Problem Type Report Time
IndiaPatna Internet
IndiaMumbai Phone
IndiaPune Internet
IndiaBengaluru Total Blackout
IndiaRājkot Wi-fi
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anshul492 anshul (@anshul492) reported

    @JioCare its been 5 days since i have submitted my complaint for non working jio fiber and your technicians keep on rescheduling the the request is this the service you are providing to your customers 😑😑

  • arjun6182 Arjun Agarwal (@arjun6182) reported from New Delhi, National Capital Territory of Delhi

    Hi @JioCare I am trying to upgrade my queued annual jio fiber plan to a higher speed plan but it's stuck and says existing transaction in process. Please fix this so I can upgrade. My Jio fiber number is in DM. Thanks.

  • Sandeep181283 sandeep kumar rout (@Sandeep181283) reported

    @reliancejio it's been 3 years I have been using jio fibre but now I feel frustrated wit your customer support behaviour and unable to resolve my internet issue. Last 3 days keep on following since m unable to work but no response from your side.@Akash_Ambani

  • pati_debashis Debashis Pati 🇮🇳 (@pati_debashis) reported

    @reliancejio @JioCare where is your so called True 5G. I am in 5G area and my phone is 5G compatible and fullfill all the criteria but I'm still not getting 5G and ur CC support is very poor. #faketrue5G #jio_network_down

  • SUJITKU25378821 SUJIT KUMAR NAYAK VS Clerk Joda Municipality (@SUJITKU25378821) reported

    In digital era we have already lunched 5G networking system but unfortunately in odisha ,Keonjhar- dist ,joda location the people are facing problem while using 4G network of jio network . How could we say that Digital India. @AshwiniVaishnaw @TRAI @reliancejio

  • khan_seraj22 Seraj.K (@khan_seraj22) reported

    @JioCare I just change my esim to physical sim with the circle change, your executive advised me to delete my esim, I did the same now my number is off and there is no network in my physical sim. What to do ? @reliancejio

  • pramodk_mishra Pramod Kumar Mishra (@pramodk_mishra) reported

    @JioCare Facing network issue from one month in my area , please look it out

  • Parth_2215 Parth Choudhary (@Parth_2215) reported from Faizūpur, State of Haryāna

    First a fall I was cheated by your representatives my internet services were not even given to me for proper 3 months and now I am getting a call from your stupid representatives that bill toh bharna padega jo karna h kar le @reliancejio @JioCare this is what you people are up to

  • deyg2319 gopal dey (@deyg2319) reported

    @_MukeshAmbani @JioCare sir you need to get your JIO caller, technical and twitter handler area updated. On Twitter no one responds. Call center call gets disconnected always and technical issue cannot be resolved visiting JIO stores

  • harveetsehgal Harveet Singh Sehgal (@harveetsehgal) reported

    @JioCare lol, I have met the criteria 2999 recharge with s22 ultra with latest update, and got the invite 2-3 times, but everytime i click on it, it says 5g network not there. So stop fooling customers @reliancejio @reliancegroup

  • Indian1902 The_Indian_Sparrow🇮🇳 (@Indian1902) reported

    Its been almost a week our jio fibre connection have been not working and no effort has been made by jio engineers to fixed it.Your local representatives have stopped taking our calls.kindly fixed it today either i arrange airtel fiber today.@Airtel_Presence @airtelindia @JioCare

  • santanuzn santanu (@santanuzn) reported

    @JioCare why my 10gb add on data not working???

  • AshirSheth Ashir Sheth (@AshirSheth) reported

    @JioCare Am waiting for resolution Harassed a lot in 2021 with same issue

  • ManishJodhani3 Manish Jodhani (@ManishJodhani3) reported

    @JioCare @JioCare we were provided a Microsoft account as a complementary with jio business plan but are not able to receive any mails and the executive who mis sold us the product and your customer care is not providing any assistance which is really ridiculous Manish 9836721222

  • jha_ranjana ranjana jha (@jha_ranjana) reported

    @JioCare Yet not resolved despite of the so called assurances…..very bad @reliancejio

  • ThakurDeevanshu Dev Thakur (@ThakurDeevanshu) reported

    @JioCare It's been 6 days no response yet. WTF?

  • Prashan72733092 Prashant (@Prashan72733092) reported

    .@JioCare @reliancejio if today my internet problem did not get solved I will take necessary against JioFiber it's enough to list my toleration

  • killerg27323570 Karan monga (@killerg27323570) reported

    @JioCare @pati_debashis Hi @JioCare can you please tell me that jio 5g sim will be different from 4g sim In order to get 5g network in 5g phone????

  • NeravatiAmar amarnath.neravati (@NeravatiAmar) reported from Kurnool, State of Andhra Pradesh

    @reliancejio ….. upgrade 5G Services lengths n breadths .. Tq 👍🏻…. Issue sorted ✅

  • Salankayan1 Salankayan (@Salankayan1) reported

    @JioCare I'm using ur fiber from past 3 years and I didn't have any complaints. Now, when I connect to my office vpn internet is going down from 16th Jan which was working very well earlier. Customer care is closing complaint without resolution.

  • Deb_Speaking Citizen Deb 🇮🇳 (@Deb_Speaking) reported

    @JioCare Same problem at same place.

  • ZCofie13 ZCofie (@ZCofie13) reported

    @reliancejio @JioCare from last Sunday I had an issue with my jio Fiber internet was not working. so I contacted the customer service they asked me for my free time when an engineer can visit so asked them to visit on Monday they told me they ll visit

  • sanjusmenon S S Menon  (@sanjusmenon) reported

    @JioCare @reliancejio check DM and resolve the complaint. Even when few hours are still left, how come outgoing calls are barred since morning. Is this is how you cheat customers??

  • Harpalsinh17219 Harpalsinh Rathod (@Harpalsinh17219) reported

    I have reactivate my old number after clear all outstanding afrer that no response from jio store and Third class service provide by Jio mobile team ##jiodhandhanadhan @reliancejio @JioCare @jio

  • BlueSpaceits Blue Space Software Solution (@BlueSpaceits) reported

    @reliancejio We are facing a lot of issues with our Jio Fiber connection since 17th January & we have raised several complaints on your toll free number. It's been 19th January now, This issue is hampering our work in the office. Please look into this ASAP. #JioFiber #jiofiber

  • Ashok_gurjars Ashok Kumar (@Ashok_gurjars) reported

    @JioCare We have tried every method but still #forbidden error exist and unable to connect. Kindly reset from your system. @TRAI is also requested to get this incident enquired and suitable action be taken against @reliancejio for their rude attitude towards grievance redressal 🙏

  • its_a_blackwine Akanksha (@its_a_blackwine) reported

    Hey, @JioCare and @Twitter I seriously don't understand what you guys are upto but please stop it right now, bcz it's not working anymore 🤐 #network_issue #TwitterDown

  • chadhapankaj24 Pankaj Chadha (@chadhapankaj24) reported

    @JioCare @reliancejio I have been facing connectivity issues since Jan 16. I have raised a service request, mailed, had chat through app and WhatsApp, customer care interaction, dm to @JioCare but till date no one has bothered to connect with me.

  • sunithams49 sunithams49@gmail co (@sunithams49) reported

    @reliancejio @JioCare what's up with your network? Can't make or receive call since morning. Heavy disturbance on calls ever since upgraded to 5G network.

  • sumeetmadan91 SUMEET MADAN (@sumeetmadan91) reported

    @reliancejio @JioCare your network has become extremely poor. Unable to make calls. The phone doesn't ring. Should I consider a switch to @airtelindia or are you going to solve this problem?