Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 03/23/2026 06:05

March 23: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Mumbai, Dehra Dūn, Lucknow, Sūrat, Gurgaon, Kanpur, Shillong, Hyderabad, Bengaluru, Hisar, Chennai, Delhi, Jamnagar and Patna.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Internet
IndiaMumbai Total Blackout
IndiaDehra Dūn Wi-fi
IndiaLucknow Internet
IndiaSūrat Internet
IndiaGurgaon Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shubham98070 shubham chaturvedi (@shubham98070) reported

    @reliancejio please resolve the issue, we are talking about 5G , but even we are not getting speed of 2G . its very shameful. in my area people are switching on other network, please look on same issue , before it get large issue

  • shantanu2631 shantanu chauhan (@shantanu2631) reported

    @JioCare @reliancejio I recently switched from jio postpaid to prepaid after clearing all my dues but still I haven't got the e-bill of my last payment & the most shocking thing was that none of the customer support executives or jio store guys could help in this issue or

  • Bhaskar49752750 Bhaskar (@Bhaskar49752750) reported

    @reliancejio #poor customer support and no records of customer complaint

  • PawanUpadhyay23 Pawan Upadhyay (@PawanUpadhyay23) reported

    @JioCare Now you guys are lying. Your customer care executive are telling that refund is not provided yet. If you guy has provided the refund then you guys must have some details of that. Can you provide to me becoz I have checked bank statement and all nothing is there. @reliancejio

  • ArshadArch Malik Arshad (@ArshadArch) reported

    @JioCare Not interested any more as ur service is totally unacceptable

  • pank1010 PG (@pank1010) reported

    …complainant gets irritated/tired and forgets the issue and moves on… we will also move on but by discontinuing @JioCare services and opt for hopefully genuine services from @Airtel_Presence.. Never expected this from a giant like jio… pathetic n fake service

  • Shubham29034169 Shubham Kumar Gupta (@Shubham29034169) reported

    @JioCare jio network is not showing on my phone plz resolve the issue

  • abhishek89anand abhishek anand (@abhishek89anand) reported

    @JioCare Why has it been cancelled ??? did I ask to cancel anyone ???? I had given all correct and proper information while raising the request of re-location. Either give me immediate resolution or refund my full amount since I am not happy with your services

  • PriP1611 Prisha (@PriP1611) reported

    @reliancejio @RelianceJioCare @JioGigaFibre Your services going frm BAD TO WORSE. Internet not working past 2 days. Ur cust care REFUSING TO REGISTER Complaint. Forcing me to go to the router location & run online tests. Folks at home not so tech advanced to do this. Im not der.

  • lalit88899 Lalit (@lalit88899) reported

    @JioCare Ok problem solved

  • anand_choubey आनंद चौबे 🇮🇳 (@anand_choubey) reported from New Delhi, National Capital Territory of Delhi

    @JioCare How can one get through to you for a resolution ? I am sick calling your customer care which is of no help at all.

  • veeramsayz veeRAM (@veeramsayz) reported

    @JioCare @JioCare jio network Strength is not good in Thoraipakkam chennai. Kindly

  • tarun_choraria tarun choraria (@tarun_choraria) reported

    @JioCare jio fiber executives are total fraud. Giving half info to the customer and once the subscription is taken, the customer suffers

  • KrupaThaker2 Krupa Thaker (@KrupaThaker2) reported

    @JioCare there is no improvement in the internet speed. I've been filing complaints with customer care for like 3 months. And they just send me complaint number and that's it. It's a shame for the jio. I don't see your intentions to solve. Only excuses is all you have.

  • anudeepnegi Anudeep (@anudeepnegi) reported

    @JioCare how much time you need . In that period he will start consuming the recharge and you will we cant help you anymore. Is am i waiting for ? And you will also reply this tweet by saying we are trying to solve your problem we respect your patience and bhla bhla..

  • shantanu2631 shantanu chauhan (@shantanu2631) reported

    Clarify what is the actual issue. I urge @JioCare to look into the problem and do the needful mob: 7830492929

  • santoshnp Santosh Gupta (@santoshnp) reported

    @JioCare Jio international roaming is worst thing in my life. All call from India is diverted via some other countries so I am able to see who actually is called me from India. Complaining for last 3 years but no resolution provided so far. Waste of money and felt like cheated

  • Saurav_Speak Saurav (@Saurav_Speak) reported

    @JioCare Another schedule was fixed for JioFiber installation on 10:00 AM. but, there was no show. Even no update is received till now. What's the problem with @reliancejio? #NoCare for prospective Fiber subscriber???

  • aakash_rewari Aakash (@aakash_rewari) reported

    Hey @jiocare, I've been facing internet issues in my area for a while now and despite multiple complaints, it hasn't been resolved yet. It's causing a lot of inconvenience, and I need a quick fix. Can you please look into this and provide a solution ASAP? #JioCare #InternetIssues

  • abhishek89anand abhishek anand (@abhishek89anand) reported

    @JioCare @ImAtulKansal sir,I am just mentioning you since I am not getting resolution from any of jio's members. I had raised a request for relocation on 27th which has not been cancelled without my consent which is very unprofessional. Till date I am struggling to get service @JioCare

  • Ranjeet_Mahtani the RANJEET (@Ranjeet_Mahtani) reported

    @JioCare You'll and the engineer both, have been unable to explain why for 50 hours the internet services were disrupted! I record the terrible experience I've had with you'll.

  • me_sky29 Saurabh K Yadav (sky)🗨 (@me_sky29) reported

    @JioCare Hello Team Jio, Why I am not getting 5G network on my phone, earlier it was available there.

  • Rainbowine_ Ratnaprava Dutta (@Rainbowine_) reported

    @JioCare I am facing router and network issue for last 3 days. I have been calling and mailing customer services, also creating SRs as well. But no response from anyone. Please resolve the issue.

  • preetchopra preet chopra (@preetchopra) reported

    @JioCare he worst service you guys provide have been using jio network for 5 years but the amount of call drops and connection is getting worse day by day please get it resolved for my number before i switch to @airtelindia

  • zoyanaze zoya (@zoyanaze) reported

    hi Jio, i want braodband connection at my address in Singrauli but the service provider is denying for it however my relative has a connection just 300 meter away from my house@JioCare @reliancejio

  • itznitzm nithin m (@itznitzm) reported

    @reliancejio another pathetic service. Sent the #jiofiber cancellation coz of shifting location in Nov'22 and the device is not picked up yet and refund is not processed. New strategy to make money right? Getting calls which will disconnect after pickup. @jagograhakjago what say?

  • tarun_choraria tarun choraria (@tarun_choraria) reported

    @JioCare jio executives are complete fraud, passing half info to customers and then the customer suffers

  • tweet2days Sam Nathan (@tweet2days) reported

    Jio cricket on @reliancejio Fiber has ads placed at horrendous times, very poor . @JioCare

  • irfankhan551 Irfan (@irfankhan551) reported

    @JioCare Hi Team, I placed an order for New Jio Sim but later on I had to cancel the order just asking the delivery agent to cancel it , but he marked as delivered successfully although sim wasn’t delivered to me. That’s fraud by the delivery agent. @reliancejio

  • ComputerSubhi Subhi Computer Technology (@ComputerSubhi) reported

    @reliancejio lease do not wait until my world ends, I need to save my family & kids. Please do not ignore my request for help, I need to urgently repay back an overdue debt of 25 lakh Rs, I borrowed to save my business in COVID time. Will REPAYBACK your money.  Please rescue us.