Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Indore, Kanpur, Bengaluru, Hyderabad, Guwahati, Chandigarh, Nagpur, Jaipur, Pune, Bhopal, Maghar, Meerut, Madurai, and Jabalpur.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Phone | 5 minutes ago |
|
Indore
|
Internet | 5 minutes ago |
|
Kanpur
|
Internet | 39 minutes ago |
|
Bengaluru
|
Total Blackout | 51 minutes ago |
|
Hyderabad
|
Phone | 56 minutes ago |
|
Ahmedabad
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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राजा जी (@himanshurajgau4) reported@JioCare Pathetic service only harassment in dms, can't u check previous details I have provided in dm? Check it previous chats and find out details repetitive askance of details in dms seems like whereaboutry nothing elss.
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Dhaval (@dhaval75p) reportedTweet 1/3 Very disappointed with @JioCare service. My Samsung phone had a software issue, so the Samsung service centre flashed new firmware. This wiped my phone and removed my Jio eSIM profile. Now I have NO access to my primary number linked with office/work.
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Anand (@Anand_kld) reported@JioCare jio airfiber at Sindhanur,we are facing worst service from u always technical issue what is beneficial recharge for 6 months we only get 2 months pathetic service
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Suman naik (@suman143naik) reported@JioCare Network speed is very poor from past 3 months. Raised many complaints but no fix yet. Even payment apps like PhonePe and GPay are not loading properly due to poor internet connectivity. Please resolve ASAP. Complaint Id# SR000036M33L #jio #poornetwork
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Jitendra Chaudhary (Narwar) (@jitendrasing111) reported@JioCare help me to transfer ownership I have submitted request multiple times but it’s rejected. Please let me know what document are required.
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The Rational Indian (@TRI_Speaking) reported@JioCare Mostly Pathetic, Third Grade service by Jio. No Broadband Internet since 36 Hours. No customer support, No complaint action, just exploiting customers. Shifting to @airtelindia
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Jeegar Master (@imJR88) reported@DoT_India, if you are not able to perform the duty well then please shut down the ministry. everyday common citizens are suffering with telecom industry. please emphasize to them on providing services as they belongs to service industry if not then suspend their license @JioCare
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Sharan Pradeep (@sharanpradeep2) reported@reliancejio Despite submitting several complaints through Jio’s online customer support and having multiple telephonic conversations with the local support team, there has been no response, request you to kindly proceed with the termination of my Jio connection at the earliest.
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Birendra (@birendra_11) reported@JioCare Every morning I get a message about different technician being assigned, and soon after that, he stops responding. If this is the way you treat your new connection customers, then how can I trust with any other complaints post getting connection.
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siddique (@siddiquemm) reported@JioCare @reliancejio Since no response i am going cancel the connection
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Syed Mohd Nazar Ali (@SyedNazarAli07) reportedFacing severe issues with #Jio5G and #JioAirFiber yesterday in Malikpur, Kannauj, Uttar Pradesh. Internet connection is extremely unstable and not working smoothly at all. Kindly look into this issue urgently as many users are affected. @JioCare @reliancejio #InternetDow
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Devendra Singh Khokhar (@kumard1958) reported@JioCare useless platform never interested to resolve customer issue only trained how to cheat or misguide customers when ask for SR creation their advisor disconnect call
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Sweety (@SweetySweetyy6) reported@JioCare unable to purchase new sim and to escalate the same connected with you customer support and they have disconnected the call Kindly let me know how to close the existing sim It's worst experience
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Vishal Gaurav (@vishalg1187) reported@JioCare I lost my no. I am resident of buxar bihar but I taken my sim at delhi and now your jio store representative are saying we don't have green sim what kind of service jio is providing to their customer.
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ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reportedGross service deficiency by @JioCare @reliancejio! Order CO0001SCZ4IB for JioFiber relocation pending for days. Countless customer care calls, an email to the regional Appellate Authority, & a personal visit to the Malleshwaram branch have all been completely ignored. (1/4)
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Jeegar Master (@imJR88) reportedthese is very common that common citizen cannot raise their voice for their fundamental rights. we are not freebees people, after spending the money if we are not getting service then what is the meaning of that ? @pib_comm @JioCare
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Naman Jaiswal (@Naman2065) reportedHey @airtelindia @airtelnews , help me with the process to port in. @JioCare seems to be useless at this point.
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kiran (@urskiran20) reported@JioCare Hey i dont want to cancel I raised request for internet issues So issue resolved automatically, I want to cancel engineer visit for that Kindly check request id reason before escalating
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ASHIT KUMAR BHATNAGAR (@ashit_bhatnagar) reported@JioCare @reliancejio @AkashMAmbani “What exactly is happening? After how many months will the internet connection be restored in Raipur, the capital city of Chhattisgarh? Has the Jio company shut down or is it still functioning? Nothing is understandable anymore.
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Vipul_indore (@Vipul21522781) reported@jio_fiber @JioCare Now jio is saying the wide outage is not an illegible waiver or extension... Customers are liable to pay a full month's bill while services aren't available for 15 days. @TRAI
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The Federalist Indian (@saurabhreports) reported@JioCare You still don't know the issue , u are repeating the same as others..like copy paste...i was on call with your agent I told her I recharged my account(my own number ?yearly subscription by mistake..she said you will get refund..I had 2 options..back to card or jio store 1/2
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Jio Payments Bank Care (@CareJpb) reported@Prasant91668526 @JioCare @reliancejio Hi, it was a pleasure talking to you. As per our telephonic conversation your issue regarding service request has been addressed. -Jabeen
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Vijay Balakrishnan (@vijay_bal) reported@JioCare I have been having issues with jiofiber for last 1 week in Velachery Chennai . Yesterday again ,internet is not working !!! Unable to get past Stupid IVR and no one has come to support after i raised the issue . What is happening @jio_fiber @reliancejio
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Nagaraj:: நாகராஜ் (@nagaraj015) reported@JioCare my connection is cut on 21.5.26. not restored even after 4 days. no option to complete no option to login to raise a complaint. chennai chromepet. ending number ...665911
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Dhaval (@dhaval75p) reportedTweet 3/3 I have access to: * Registered email * Valid ID proof * Alternate contact number Still no help. A primary number becoming inaccessible for days is a serious issue. Please escalate and resolve this urgently. @JioCare
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𝕭𝖍𝖆𝖆𝖗𝖆𝖙𝖘𝖍𝖆𝖗𝖒𝖆𝖔𝖋𝖋𝖎𝖈𝖎𝖆𝖑 (@BforBharat) reported@JioCare Hello @JioCare I haven't received any solution yet from your side...kindly return my security deposit. What a pathetic experience..
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Surya (@KrsnaTheDarling) reported@JioCare Your service engineer denied to come saying today I can't come Service request was scheduled today between 1.30 to 2.30
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Rohit (@rohitbpm) reported@JioCare voice call quality is too bad nowadays for the past 7 days for all customers. I did send a port message and even your customer care representative couldn't communicate properly. Take timely action otherwise you lose massive customers in the region. @reliancejio
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Arun sai (@ArunsaiAnnaram) reported@JioCare Same problem in 508115
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@mithuu_chitra (@mithun13578386) reported@JioCare @reliancejio @jio_fiber facing high ping, latency & jitter issues. Telegram downloads stuck and OTT apps load very slow despite good speed tests. Please fix routing/network issue.