Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Sūrat, Mumbai, Coimbatore, Bengaluru, Udaipur, Vasco da Gama, Ahmedabad, Chhindwāra, Gurgaon, Pune, Patna, Hyderabad, Cochin, Kolkata, and Durgapur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 4 minutes ago |
|
Sūrat
|
Internet | 20 minutes ago |
|
Mumbai
|
Internet | 23 minutes ago |
|
Coimbatore
|
Internet | 25 minutes ago |
|
Bengaluru
|
Internet | 38 minutes ago |
|
Udaipur
|
Internet | 48 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Debayan Das (@debayanBolchi) reported@JioCare Can you please share the service request number?
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Vivek (@Vivek50479255) reported@JioCare @jio_fiber For a normal broadband/fiber service issue, 17days is generally far longer than customers would expect. Many providers aim to restore service within 24–72 hours, depending on the nature of the fault and local conditions.
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अनिल पवार (@AnilPawar1982) reported@JioCare Still the issue is not resolved and no one is really concerned from the JIo team regarding my internet slowness and intermittent service issue.
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𝐘𝐮𝐯𝐫𝐚𝐚𝐣 (@YuvSingh22) reported@JioCare Has social media become the only way to communicate with you now? If a customer raises a complaint, it becomes impossible to speak to your customer care team, because they simply disconnect the call by saying that the complaint has already been registered. #JioFiber 😡
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Deepak Maurya (@DeepakM09947979) reported@JioCare @reliancejio Its been3days now,Jiofiber technician did't fix my fiber connectivity issue rather he asked me tocancel complaint & when I denied he's been continously putting my compalint onhold, this never happened in last 6 yrs, now planning to switch to @airtelindia
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Kanishk (@kosakanishk) reported@JioCare I have DMed check there. The initial service engineer check was only done after days, not immediately I'm sure of it. Where was not the delay. Even after issue identification there was delay. Don't claim such way that there was no delay. It only only only delay.
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राजस्थानी ऊंट (@rajasthaniunt) reported@JioCare @JioCare I have received your team's response, but the problem remains unchanged. Please let me know when the "No Internet Connection" issue that occurs during the evening and night hours will be resolved. Customers need solutions, not just ticket numbers and standard replies.
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Saber Khan (@RealIndianSaber) reported@JioCare I have already provided all these details to you multiple times before, but unfortunately, no solution has been found yet. Instead of asking for the same information repeatedly, please look into the issue and resolve it at the earliest.
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JM (@JmTeamsuzuki) reported@reliancejio such a worst signal near #kims secundrabad. I’m able to make single UPI payment.
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Stock-Matrix (@MaxsShare) reported@JioCare The engineer visited and fixed the issue, but the internet worked for only one hour. Now the same problem has occurred again. Please arrange an immediate resolution. This issue has still not been fixed properly. SERVICE NUMBER AGAIN SROOOO3AXVQJ
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Dr Rajendra Maskara (@drrmaskara) reported@reliancejio # jiocare My JioFiber is not working since last two days. Now days difficult to manage without wifi. I don't know how much time it take to resolve the problem. Should I take temporary connection from other service providers?? Service Request no SR00002MFFBW..
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kvibaba (@kvibaba2) reported@JioCare My internet is very slow, and the TV keeps freezing and lagging. It works fine for one day, and then the speed drops again. Please fix this. Also, I haven't received my refund yet, which has been pending since 11th June. Please look into this immediately.
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Md Karim Didar (@MdKarimDidar) reportedIssue in kazim irfani area too. Frequent call drops and very poor internet speed have been affecting daily work for a long time. We request @JioCare to investigate the network issue and provide a permanent solution as soon as possible. please conduct a proper network survey and install a new tower to provide reliable coverage.
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rohit negi (@rohitNegi2603) reported@JioCare Reschedule button doesn't have the time free before 13th... Though earlier engineer was supposed to come today at 4.. this is really pathetic service
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rohit negi (@rohitNegi2603) reportedPathetic service #jio #jionet #internet .. my internet is down from2 days.. delay reason is bad weather conditions though it's very normal in here. People moving on streets.. children playing.. seems we still living in Covid era for jio.. @JioCare @reliancejio
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Chandresh Sancheti (@chandresh041079) reported@JioCare The problem is inside the home. Water is coming from wire and now sparks are coming out and it the wire and router has burnt and now we are calling in jio service than no one is coming they are only giving excuses that they will come. We have called them many times.
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Guddu Pandit (@Guddu2610) reported@JioCare hello, unable to lodge complaints. Please help
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Hiten A Avlani (@Hitenavlani) reported@JioCare Every time I call, the IVR just says "order is on hold" with zero explanation. Customer care is unreachable, and I’m stuck in limbo because you have my money. Is this standard customer service now? Please look into this immediately.
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Siddesh K R lingayita (@RSiddesh7087) reported@reliancejio is providing wrost network service
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Indus of Elixir (@amritsindhu1) reported@JioCare @JioCare Dear Customer, Thank you for your payment of Rs. 1200.00 against JioFiber/JioAirFiber request No. LR00001E5TMT Ref Transaction ID : 20260704210470000280163454174865222 A Voucher worth of Rs. 1200.00 will be credited to your MyJio account. (2/2) Kindly help with the issue
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Pavan Kumar Bonda (@bonda_pavan) reportedHi @JioCare, I raised Service Request SR00003AXKUB regarding poor network coverage in my area. The signal has been very bad, and for the last 2 days it's become even worse. Even with 5G/4G/3G Auto mode enabled, my phone only connects to 4G+ with frequent signal drops. Please reso
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Maharashtra State Electricity Distribution Co. Ltd (@MSEDCL) reported@Digvijayy9 @JioCare Dear consumer, we sincerely regret the inconvenience caused due to the delay in responding to your concern. Kindly confirm if the issue has been resolved.
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Fenil Shah (@Fenilvshah89) reported@JioCare Response awaited on complaint MR0001PJ5Z8G
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Jinendra Mehta (@JinendraMehta6) reportedService is in defalut from last 3 to 4 days in surat. Pls resume the services and whr is the procedure for cancellations of jio fiber @reliancejio
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G.D (@evergreengd053) reported@JioCare Why ? ashamed to comment about your worst service in public ? @reliancejio
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Reaper (@GojoAmbivert) reported@JioCare @reliancejio I am still waiting for a response and a resolution. As a student, I rely on a stable internet connection for my studies, but the ongoing service issues are seriously affecting my learning. Please address this matter at the earliest and provide a resolution.
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Apurva Delvadiya (@apurva7874) reported@reliancejio JioFiber worst service ever since 5 days there are no service engineer has come and its changing the day and time do not install jiofiber ever
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Vivek (@Vivek50479255) reported@JioCare For a normal broadband/fiber service issue, 15 days is generally far longer than customers would expect. Many providers aim to restore service within 24–72 hours, depending on the nature of the fault and local conditions.@JioCare @jio_fiber
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Aniruddha Mukherji (@mukherjia) reported@reliancejio My Jio WiFi broadband number is +913379657059 The connection is not working for 4 days now. Your technician asked me to replace the concealed cable which I did spending 800/- It’s still not working. Atrocious Service. Complaint no. SROOOO/MEGEE! Shame on you.
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Investopedia (@rajany77) reported@JioCare Service person found cable damage he only joint the cable with insulation tape. After 1 day again red light is blinking.