1. Home
  2. Companies
  3. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Satna, Ahmedabad, Delhi, Rājkot, Nagpur, Pune, Bhopal, Patna, Kolkata, Guwahati, Rohtak, Dehra Dūn, Chhindwāra, Mumbai, and Vadodara.

CityProblem TypeReport Time
Satna Internet 13 minutes ago
Ahmedabad Internet 48 minutes ago
Delhi Phone 2 hours ago
Rājkot Phone 2 hours ago
Delhi Wi-fi 3 hours ago
Nagpur Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • heemaanshuuu
    Hımαƞshυ Rαwαl (@heemaanshuuu) reported

    @JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.

  • neerajalia
    Neeraj Alia (@neerajalia) reported

    @JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....

  • rajdevsagar05
    Sagar Rajdev (@rajdevsagar05) reported

    @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

  • Yuvraj3456
    Yuvi (@Yuvraj3456) reported

    What is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?

  • mkhaturia5
    CA Himanshu khaturia (@mkhaturia5) reported

    @jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare

  • IkbalHa54220939
    Ikbal (@IkbalHa54220939) reported

    Hey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    Worst customer care services ever @reliancejio!!!!

  • arpitmehta0302
    arpitmehta (@arpitmehta0302) reported

    @JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say

  • sandeepu3v
    Sandeep (@sandeepu3v) reported

    @JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?

  • aqeelonx
    aQeel 🇮🇳 (@aqeelonx) reported

    @JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.

  • mrnomadwanderer
    Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported

    Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

  • PravinMK24
    Pravin Kulkarni (@PravinMK24) reported

    @Airtel_Presence @airtelindia ..Now I will start the sim Port the 2 airtel sim, wifi and DTH connection to @JioCare Fasttag pass too will close. No value for 20 year customer .

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....

  • PKallath91
    prasanth kallath (@PKallath91) reported

    @JioCare Porting from Vi to Jio is the worst decision I’ve made this year. In South Bengaluru, call quality is terrible and mobile data barely works at my home or office. Completely dependent on Wi-Fi now. Can’t wait to port back to Vi after 90 days.

  • DeepJajoo
    Deepak (@DeepJajoo) reported

    @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

  • AKChandra
    Akhilesh Chandra (@AKChandra) reported

    @JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue

  • PaniPradosh
    Jay Jagannath (@PaniPradosh) reported

    @JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.

  • SunilkrBaghel
    ''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported

    @ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.

  • MonsterMankar
    Monster Mankar (@MonsterMankar) reported

    @JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare

  • kartikgk07
    Kartik (@kartikgk07) reported

    Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

  • RazulJaggi
    Razul∆*****™®© (@RazulJaggi) reported

    @reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.

  • JorseBolo
    Siddharth Patkar (@JorseBolo) reported

    @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

  • rajeevkgoel
    Rajeev Goel (@rajeevkgoel) reported

    @Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.

  • Ravi48203020
    #Farmer #ProudFarming (@Ravi48203020) reported

    @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

  • Focus_SME
    MNC (@Focus_SME) reported

    Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

  • Rajesh290165
    Rajesh Sharma (@Rajesh290165) reported

    @JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka

  • BishalDubey6
    Vishal Dubey (@BishalDubey6) reported

    Dear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting