Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Kolkata, Patna, Vadodara, Jabalpur, Chhindwāra, Nagpur, Delhi, New Delhi, Thiruvananthapuram, Nashik, Bhubaneshwar, Bharūch, Chandigarh, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Kolkata
|
Wi-fi | 3 hours ago |
|
Patna
|
Internet | 5 hours ago |
|
Vadodara
|
6 hours ago | |
|
Mumbai
|
Wi-fi | 6 hours ago |
|
Jabalpur
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Divesh (@diveshwadhwaa) reported@airtelindia @reliancejio Both your customer support, stores and appellate are useless. I ported my sim from jio to airtel. Jio says sim has been disconnected and airtel says it is still in jio. No one is taking responsibility and just passing it to the other. It has been 7 days
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ANIL (@ANIL_BRAROO) reported@JioCare Dear Mr. Mukesh Ambani, My Jio AirFiber has been giving continuous trouble. I was promised 30 Mbps, but for the last 5–7 days I'm getting only 1 Mbps (minimum) to 5.6 Mbps (maximum). I raised Service Request SR0003D9OG3 on 05/08/2026, but no one has bothered to follow up or resolve the issue. Is this the customer service standard of Reliance—sell the product, collect the money, and then forget the customer? This kind of indifference reflects arrogance and a complete disregard for customer trust. I hope this matter is taken seriously and resolved immediately. #JioAirFiber #PoorService #CustomerExperience
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Pratham Saha (@iamprathamz) reported@JIOAIRFIBERIN I placed a relocation request, my airfiber is uninstalled but it’s been 10 days no one has installed it. I’m not able to contact customer care. It’s very pathetic and frustrating service. @JioCare is very irresponsible and negligent. Need action to resolve ASAP.
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Gulshan Kumar singh (@Gulshan33844744) reported@JioCare I was never contacted by any engineer or executive. The booking agent only told me in the morning that installation would be completed within 1 hour, but after that I did not receive any call or message from anyone. So I don't have any executive's name or contact number. (1/3)
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I_AM_SRJ 😁 (@Srj_bit) reported@JioCare @ajitakumarmalik Hello.. i want cancellation of my fiber request.. enough of waiting for your stupid service.. refund my money immediately. Else i will file in consumer forum @jagograhakjago
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kaushik shubham (@hit_shubham) reportedWhat ******** this is @JioCare How can yr call centre operate like k goons ? How can u call and tell to recharge otherwise u will seen consequence in that manner? Yr team phone number is 9835206613 @MIB_India
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Ankit (@ankitvns) reported@JioCare I have been a big admirer of Jio services. It is sad to see the state of Jio customer service and social media team. I logged complaint 5 days back and I haven't received any courtesy phone from your team explaining the situation. @Airtel_Presence time to Move on I guess
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Dr. Prashant Pandey (@dr_pandeypp) reported@reliancejio The 5G network is not working efficiently in Kanpur
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Ishant Gaurav (@Gaurav3Ishant) reported@JioCare If has been two days and the false assurance from the jio continues. No one is coming to fix the issue and no phone call and no technician visit nothing. Jio fibre is the worst service once could opt for. #workfromhome #help
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Tharun k Antony (@TharunAntony) reported@JioCare Refund not credited yet / service not provided 2 months waiting, Very bad service Totally dissatisfied, Jio airfiber is wrong option RMN 9745601280
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Kalpesh Patel (@kalpeshpatel027) reported@JioCare @JioCare what kind of support this is. I m not even able register complaint. I am planning to send email to your MD and also tag him in next post.
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vishal mani (@vishal1933) reportedFor 3 days, my Jio STB has not been working. YouTube and JioHotstar work, but Jio Live Channels don’t. Complaints via app/email got no response, and customer care calls disconnect automatically. This is unacceptable. Fix it urgently and send a technician. @JioCare @reliancejio
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PARSABOINA GANESH (@Ganeshparsab9) reported@JioCare Very poor network I have been facing frequent network drops and poor signal in my area for the past week. Calls and mobile data are severely affected. Location: between Dilsukhnagar telangana. Kindly investigate and resolve this issue as soon as possible. @TRAI #worest
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Amarjit kar (@AmarjitKar) reported@JioCare Resolution not received and the engineer not visited till the time
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Akhil (@Nightstalker020) reported@reliancejio Hi @reliancejio I moved from India to the USA and activated International Roaming. My Jio SIM worked fine for 6 months, but now it shows No Service. I've contacted support multiple times, but no one has been able to fix it. I urgently need this number to receive OTPs for banking.
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Jay Padia (@jaypadia08) reportedDon't ever choose @reliancejio fiber service...
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Amarjit kar (@AmarjitKar) reportedVery poor service by jio . I am suffering a lot due to relocation. From 3 ug to till the time not installed my jio fiber in my new location very poor service. @JioCare
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GAGAN (@gaganxn1) reported@JioCare @reliancejio Another vague reply. For 8 working days, all I've heard is "wait a few business days." A transparent company provides a clear refund timeline, not endless uncertainty. Same generic response only reflects poor accountability and an inefficient refund process.
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nick (@Nick_N_Shah) reported@JioCare Neha, escalation to support team is going on from last 2.5 months but no results or refund as of yet. I am ashamed to keep hearing request for more time, will it pay medcal bills? What is the reason tell me 4 more time. I need my refund ASAP, else say #jionorefund #jiorefundscam
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sidharth nayak (@sidnext_) reported@JioCare I've been facing this problem for four days will I have to pay for these four days as well? Please reply me 2/2
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S 𖦹 ° ‧ 🍉 (@uraniumkiid) reportedTHIS IS ABSOLUTE ZERO ACCOUNTABILITY FROM YOUR SIDE MY SERVICE ENGINEER VISIT WASH SCHEDULED FOR 15:30 TODAY AND TILL NOW I HAVE NOT EVEN RECEIVED A SINGLE CALL. I TRIED CALLING THE NEAREST JIO CENTRE AND EVEN THEIR ENLISTED NUMBER DOESNT EXIST TO MAKE A CALL. 👎🏼👎🏼👎🏼 @JioCare
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JAYAKRISHNAN A V (@JAYAKRISHNANAV) reported@JioFiber is becoming one of the worst customer-centric services I’ve experienced. I raised a service request for Aug 6, 4:30 PM and even left office early to be home for the technician. Unfortunately, no one showed up. @JioCare @reliancejio
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Deepak (@indiemarwari) reported@JioCare @reliancejio I’m from, Rajasthan, not Gujarat. For the past few days, when I call someone and they don’t answer or disconnect, the recorded message plays in Gujarati instead of Hindi. Same on incoming calls. Why is this happening? Please fix it. #Jio @JM_Scindia
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S N Srivastva (@snsrivastva) reported@reliancejio it is a matter of concern that despite of continuous complain, follwup and request their is no proper network of Jio and unable to make calls and use the internet from past 2 months. The reality of 5G is dream. Can I expect the improvement. Vill. Mamoni, Distt Baran.
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Chandi Charan (@ChandiCharan9) reported@JioCare @reliancejio I paid ₹2,222 for #JioHome on 25 Jul. Today is 6 Aug and no engineer has contacted me. Despite repeated follow-ups, I only receive automated replies. Install today or cancel my order and refund immediately. Order: NO00015IBLJF
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Pramod~🇮🇳 (@Pramod_latpate) reported@JioCare JioFiber connectionOrder no. NO0001EXM57Q was cancelled still no amount refunded yet , taking follow up since 5 days . Worst experience.
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Almas pathan (@almas_silver72) reported@JioCare @reliancejio Complete network outage in our locality. Multiple users facing total blackout—mobile data is down and calls are not connecting at all. Kindly check and resolve this on priority. #NetworkDown #jiodown #Ahmedabad 380051
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vishal mani (@vishal1933) reported@JioCare Kindly assign the technician for physical inspection to verify the issues, JIO TV + not working whenever we are clicking
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Hari (@MK_Hariharan24) reportedWorst Network Worst wifi Service Worst office of our city in @reliancejio @JioCare 😷
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Reddy (@iam_Rah12627) reported@reliancejio @JioCare i have recharged my jiohome with 2222 pack for 120 days but its showing me only 97 days now after recharging what a pathetic service ??