Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 14: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Pune, Mumbai, Ahmedabad, Delhi, Jabalpur, Tiruppur, Dehra Dūn, Bhopal, Chandigarh, Chhindwāra, Amritsar, Madurai, Varanasi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 4 minutes ago |
|
Pune
|
Phone | 32 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Chandra (@RahulChandra999) reported@JioCare My JioFiber internet has been down and I’m unable to raise a service request via the MyJio app. Helpline calls disconnect when trying to reach an agent. Need urgent engineer assistance and resolution. Sent an email too, but no response @reliancejio
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desi style (@vedtiwari18) reported@JioCare @reliancejio What a pathetic company. The ticket was auto-closed without any resolution. Poor coordination, repeated requests for the same information, missed commitments, and still no actual fix. This is one of the worst customer service experiences I have had.
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V..... (@_Jana_Nayagan_) reported@reliancejio @JioCare You people are just seeing the request number for 9+ days but doing zero work. What the hell is this nonsense? I paid on 5th June 2026, did KYC, and your useless team has done nothing except send scripted bullshit replies. I don’t want your damn AirFiber.
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Sanjeev Nema (@Sanju_nema) reportedJio Fiber, what’s going on? 😤 Service Disruption on my connection +91-7553581868. Raised a request but it’s still showing ‘Open’. Been waiting forever for resolution. Request ID: SR00002LSDMQ @JioCare please fix this ASAP! #JioFiber #ServiceDisruption
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Rittik Swar (@RittikSwar) reported@JioCare clarify us if customer concern is ur priority or not! @PMOIndia @reliancejio Why 1800 896 9999 is unreachable? Answer us
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APOBANGPO💜2025 (the purple year) (@baishalidasgup5) reported@JioCare @reliancejio There is dedicated FIFA World Cup TV on Home page on Jio Fiber which is accessible to many users but I can’t get access to it. Why’s is this happening? I have a plan of 899 and still this issue is there. Let me know when will this thing going to fix.
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yogesh d. gandhi (@yogeshgandhi) reported@JioCare the fibre is not working past 5 days. Vile Parle east, Mumbai, maharshtra.. No information... No updates.. is this a joke will you refund for these 5 days... Any one responsible to answer this
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Deven Kanal (@kanaldeven) reported@JioCare what type of service is this. Engineer cannot solve issues despite repeated visits. Will be cancelling plan
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Satoshi (@SatoshiPixel) reportedMy work has been impacted and my time has been wasted. If this is the level of service Airtel provides, I will be disconnecting my fiber connection and moving to @reliancejio or @BSNLCorporate. Extremely disappointed.
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Navgrahaa Mandir (@rakeshhate) reported@JioCare @JioCare Enough with the scripted replies. Since 26 May, I’ve shared my details multiple times via DM. Still no delivery, just empty promises. SR000036T431 & SR0000381T4X are still pending. Is this service a scam? Deliver my SIM today. #Jio #Fraud
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Ankit Bhalla (@ankitbhalla22) reported@JioCare @JioCare @RelianceJio This is THEFT. Paid for 15 days, got maybe 2 days of actual service. The rest? Nothing. Zero. I want every rupee back. Don't send me your useless "we're looking into it" bot reply. FIX IT or REFUND IT. Consumer court is next. #JioDown #Refund
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Mani (@manimasss) reported@JioCare If you are not able to fix i will go with zee5 again the zee 5 pack also part of the Ott plan in my jio fiber subscription list but they are charging additional amount. Please let me know if you are not able to fix i will close this account for sure
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B.A. Dharwad. (@ba_dwd1) reported@saurabhgoswami7 @reliancejio for last 2-3 days Net is very slow,I too facing the same issue, disappointed with jio network.
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Manish Tarkar (@manishho) reported@JioCare Fibre connection has been down for 10 days. Despite multiple scheduled visits, no technician has visited yet. This is unacceptable and amounts to harassment of a paying customer. Please resolve the issue immediately or process a refund for the downtime.
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Bhavya shukla (@bhavyaTrivedi16) reported@JioCare Day 6. No service. No timeline. No compensation. Just the same copy-paste reply for 144+ hours. Consumer Grievance No. 9506181.
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Himank Saluja (@HimankSaluja) reported@reliancejio I have purchased the mobile number 88174 87047 from jio but I don't know what is happening it is registered in my name but it is connected to someone else bank account from State Bank of India kindly please immediate help please provide immediate help.
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पं राज मिश्रा (@mishraj14) reportedPls Improve your 5G service in Satna , very bad experience these days @reliancejio @JioCare
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umasankar (@umasankar) reported@jio_fiber @JioCare @reliancejio Is your customer care proactive?
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Joypur Trésors (@JoypurTresors) reportedDear @JioCare My JioFiber connection has been down since yesterday. Service Request SR000038A77V was registered on 13.06.2026 at 6:35 AM. I was given technician visit slots of 11 AM–12 PM, then 5 PM, then 8 PM–9 PM. No one visited.
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Radha Krishna (@RKbandapalli) reported@JioCare @reliancejio Absolute mockery of customer service! My JioFiber has been completely down since 13.06.2026 6:00am onwards and all I am getting is a loop of broken promises and automated messages.
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shishir upadhyay (@shishirupadhyay) reported@JioCare After 16 days, these scripted replies are no longer customer support; they're an admission that nobody is actually solving the problem.
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AbhiB (@xfact) reported@reliancejio @JioCare I have a number which is important to me that was kept in a jiophone but due to that device having issues, I couldn't turn it on for months. Now I see that the number has become invalid. Any way I can regain that number? Your assistance is appreciated.
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Suhas Kumar, IFS (Retd.) Former PCCF, MPFD (@sukum51) reported@JioCare, I have emailed Jiofibrecare about activating Prime Video. Please read that, the activation is pending due to a glitch in the MyJio app. When payment has been made, why should I wait for activation? Please resolve the issue ASAP.
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Arkadeep Halder (@arkadeephalder) reported@JioCare the OTP for the Live TV to watch Football World Cup 2026 is not arriving on my registered number. It's been 3 days I'm trying. Please help.
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JioCare (@JioCare) reported@tradethewave17 @reliancejio Hi, we hear your concerns and we are here to help. Please DM us your organization's name, complete address, customer ID, email ID along with the contact person's name and number to escalate this further. Additionally, to protect the privacy, please delete the post (1/2)
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Bhavya shukla (@bhavyaTrivedi16) reportedDay 6 update: ❌ No WiFi ❌ No network ❌ No resolution ❌ No compensation ✅ Automated replies ✅ Timeline extensions Consumer Grievance No. 9506181. @JioCare @reliancejio @jagograhakjago
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Ankit Bhalla (@ankitbhalla22) reported@JioCare @JioCare @RelianceJio 15 days paid. 2 days internet. Called customer care MULTIPLE times and every single rep says "we don't know." YOU DON'T KNOW?! This is theft. I want a full refund NOW or I'm filing at consumer court. Absolute clown service. #JioScam #JioFailed #ConsumerForum
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unprofessional Engineer 🤖 (@nsvCHARANTEJ) reported@CareJpb @JioPaymentsBank @JioCare Facing urgent issue with Jio Payments Bank. Transferred ₹50,000 successfully, but now all outgoing transactions are blocked with error 50013 and RE068 (high-risk score). Please resolve ASAP. #UPI #JioPaymentsBank
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MMM (@MMM18319601) reported@Buddhapal7559 @JioCare @reliancejio I change my Sim card and buy a Data cable from their outlet ,with a promise of warranty...six months Next Day some issue ,I want for an exchange, they told me to come day after tomorrow, afterwards When I came Later the manager told me that U HV to go to Guwahati.. 4 exchange
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Shubham Yadav (@TwtShubhamYadav) reported@JioCare I want to ask you when will you come in a few days and when will my problem of slow internet connectivity be fixed, so please fix the problem of network coverage quickly.