Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Bhubaneshwar, Kolkata, Mumbai, Mysore, Bengaluru, Nashik, Udaipur, Jaipur, Lucknow, Chennai, Vadodara, Āsansol, Thiruvananthapuram, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 14 minutes ago |
|
Bhubaneshwar
|
Internet | 50 minutes ago |
|
Kolkata
|
Internet | 1 hour ago |
|
Mumbai
|
Phone | 2 hours ago |
|
Mysore
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Siddharth M Tripathi (@msidheart) reportedYetagain!! No intrnt since last nyt 11pm. No cust care contact. Technician visit scheduled 7 am today. Still none asignd. Anothr day of outage. Still #deny? U stole 6 days srvc n deny tocompensate #shame #india @JioCare
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Maharani Mandodari (@Mahalankeshwar2) reported@Neend_Ki_Rani @JioCare Reliance as company has the worst customer service
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Sunita Indian (@NationSpeax4j) reported@IM_Anshi21 @JioCare Wow Jio! After 7 years of ‘trust’ service, still the same network drama… Truly, buildings have changed but the signal is stuck in the same place.
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Hrishikesh Kulkarni (@HrishikeshKul20) reported@reliancejio providing worst ever service. No Speed to 5G internet, no voice clarity during call. Expensive recharges. No complaint resolution. Below third class service. Even no bothering to customer complaints.
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Rakesh ghai (@Rakeshghai10) reported@JioCare Ugh, just got off the phone with Jio and honestly, the response was less than helpful. 🙄 They said, "Jab theek ho jayega, aapko pta chal jayega," which basically means "You'll know when it's fixed." Not exactly reassuring when you're dealing with a problem! 😠 I felt like
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Hemant (@HShitoley) reportedTold that it needs 10 days to complete the request which is 19th August but I will leave noida by 16th August. Pls advise team to terminate connection and pickup equipment asap. Thanks @JioCare
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Nitin Jain (@nitssz) reported@reliancejio @JioCare @jagograhakjago Recently applied for relocation of my Jio Fibre. Got a call from service center, they told I have to pay 1200 on the app and it’ll be later adjusted in my account. Few days later a person turns up at our home.
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Silambarasan (@Silambarasan_VL) reported@jio_fiber it's been 3 days since the internet stopped.. nobody cares at your custome service team.. HIGLY DISAPPOINTED @JioCare
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Bihar Development Index (@Development_BR) reported@Neend_Ki_Rani @JioCare @JioCare They don't care ! Complaint multiple times ! Need to get rid off
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Varun Srinivas (@varunsrini7) reported@reliancejio i’ve paid for a new wifi connection on 6th august. It’s the 12th of august, no engineer has been assigned yet, your customer care doesn’t care anymore. I’m not even allowed to cancel. What can I even do????
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Ayush Arora (@Ayush0405) reported@reliancejio outage in my area since evening and services were supposed to be interrupted till 9:45 pm but still it is not working. Now, the time shown is of tomorrow morning. Why should I be charged for the days when the service is not being provided?
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AD-QADRI (@Lucky81071387) reported@Neend_Ki_Rani @JioCare I’m also facing a lot of issues with @airtelindia. Is it time for me to switch to Vi? 🤔 #Airtel #Vi
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Mannan (@emperorebel4218) reported@JioCare Partially, Technician visit today and check problem but technician told us it's not facing any problem but I am facing lagging and in between suddenly blink red light after 15 mins back green light so please initiate route replacement for free of cost to asap.
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Sahil iqball (@sahil_iqball) reported5G services of @reliancejio are not fully active in Adhall Vailoo Kokernag dost. Anantnag Customers are compelled to go out of their houses to search 5G network. @reliancejio @JioCare
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Aditi Raval 🇮🇳 (@aditiraval) reported@Pranjal_97_ @JioCare @SamsungIndia Is it Samsung issue?
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Komal Londhe (@KomalLondhe3) reported@reliancejio There has been a serious network issue in my area, and internet services are not working properly. What is the use of paying such high prices for technology and services if customers cannot even get a stable internet connection? Please resolve this issue urgently.
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Paramesh (@parameshreddy87) reported@reliancejio @JioCare just had a word with CC executive and tried to admit my issue with network related to post paid sim. But the response was worst and not supportive att all.. No escalation matrix to escalate the network issue further...
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Neeraj Sharma (@NeerajS53664257) reported@reliancejio filed a complaint for non connectivity this morning and whole day passed and app shows ENGINEER BEING ASSIGNED. Poor service.
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Anusree Vibin (@VibinAnusree) reported@JioCare @reliancejio URGENT: Jio Fiber ID 4479635612 in Ambattur, TN has been DOWN since 11 Aug 2026. Firstly 08 Aug - 10 Aug. Restored for 1 day and failed again. Mailed Jio Care multiple times. NO response. Need immediate restoration + PLAN EXTENSION for downtime days
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Partha Chattopadhyay (@partha_srijan) reportedStill there is no response from @reliancejio consequent to my post regarding recharge issue @bhartiairtel @vodafone
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Krishnan Velur Swaminathan (@KrishnanVelur) reported@trramesh @JioCare Ji, my complaint to Jio on connectivity issues for the last four years was not attended despite regular follow-up. Finally ended by porting to Airtel.
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Pranjal Jani (@Pranjal_97_) reportedI am facing same issue with my @JioCare Sim. After recent @SamsungIndia update. Network is not working!
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Sesha (@arseshadri) reported@trramesh @JioCare Jio is famous for bad customer service.. never care .. Vi was good .. I switched Vi to Jio because of tax issues they faced .. now reaping bad service level
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Nikhil Mishra (@mnikhil2410) reported@JioCare Engineer came and cancelled the connection. Still no communication about the refund @reliancejio @JioCare what is this service. Please ask you representative to call me. This service is just pathetic.
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Madhav Daga (@MadhavDaga2) reported@JioCare @reliancejio @JioCare Still facing the same issues, now not able to make UPI payments as well. I have not received any solution to my problems being faced.
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Jatin Verrma (@The_JatinVerma) reported@JioCare the most unfriendly, untrained and unprofessional customer card of India, when asked about the name, he disconnected the call...
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hari🇮🇳 (@HariRC) reported@Neend_Ki_Rani @JioCare same here never have been able to get 5g speed in my area despite the website claiming so!!! have raised multiple complaints with @JioCare no resolution yet
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Gaurav Salunke (@GauravSalunke5) reported@JioCare @reliancejio @reliancejiocare This is not the first time I’ve had to raise a consumer complaint for Jio services. Repeated issues like this are causing unnecessary harassment and stress, especially when the needed for work. take this seriously and resolve the issue permanently.
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Sam Sun (@SamirS4876456) reported@JioCare ya fine but when? there is issue with wifi router ,it kicked device out of connection frequently even in close proximity so it needs to be corrected at site
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Believer's (@amit_sin2243069) reported@IndianTechGuide @airtelindia @reliancejio Both are looting Indians customer bcz they have monopoly if you remember in 2018 customer have lots of options but know a days if you not recharge then all calls is disturb I don't thinks india doing good