Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Mumbai, Coimbatore, Bengaluru, Dāhānu, Salem, Agra, Trichūr, Chhindwāra, Patna, Kolkata, Nashik, New Delhi, Chennai, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 18 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Pune
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Coimbatore
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Richa Gupta (@rg1985vns) reported@JioCare JioCare I’m currently outside India. My eSIM was accidentally deleted, and your support team is asking me to visit a Jio Store in India, which isn’t possible right now. Please help with an alternative way to reactivate my eSIM.
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Mehul Gandhi (@immpgandhi) reported@JioCare there is a heavy rain in surat and people are at home. Actually we need wifi to watch TV and it does not working well since 3 to 4 days. Truly disappointed 😔
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Rizwan Gouri (@HamidGouri12) reported@JioCare @reliancejio, I accidentally recharged with the ₹239 (1.5GB/day) plan. I want to upgrade to an eligible Unlimited 5G plan by paying the price difference instead of wasting my current recharge. Kindly help me upgrade my existing plan. My Jio number:6378749719 Thank you.
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Harish (@harishcoorg) reported@JioCare dont trust these guys they take your money and they will not provide any service. they are bunch of cheats running the company
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Kaplesh 🇮🇳 (@kapleshaanjne) reported@JioCare @reliancejio @jio_fiber I ordered new JioFiber con,but unfortunately no one came for the installation. I raised cancellation & refund requests on 29Jun, but refund still not credited to my acc. Pl look into this issue and resolve it ASAP. SR: SR000039Q4LF SR00003AEB17
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Nitesh Rai (@nitesh8090rai) reported@JioCare Dear Customer, With reference to Service Request no SR00003ADWJF, for JioFixedVoice Number connection having JioFixedVoice Number +915123567511, your request could not be completed as the Jio service engineer did not get access to your premises.
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Aditya Sharma (@MeAdi4) reported@JioCare Still the internet service is bad No Engineer has visited yet
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Channakyya (@3fc025935792409) reported@jio_fiber @JioCare @reliancejio Called CC call duration 10 minutes asking me to tell issue then will take complaint ,if i am expert then why should i call you pl arrange technivian visit
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Varaprasad NL (@prasadnlv) reported@JioCare I have raised a relocation request on 28th June. No response or resolution so far. I have been calling customer care twice a day, they are scheduling an engineer visit and postponing it every day. How many days will they do it? I have already paid 1200 for this.
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Parth Patel (@ca_parth) reported@JioCare I confirm that I want to cancel the voucher and get the refund in source account
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare Hi it has been almost a month since Jio Fibre innour area is Not working..Already lodged complaint bt till date No action from Jio Fibre..I hv paid till Nov 2026.Hence pls refund my money or start the connection.Else we will all together go to the Consumer Court
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Shashank (@Shashank25707) reportedHey @reliancejio, the data speed in my area is absolutely terrible right now. Basic pages won't even load. Please fix the network connectivity here ASAP! Pin code -277202 #Jio #PoorNetwork #NoSignal @JioCare
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Ravi Sitani (@RaviSitani) reported@JioCare - Your Customer care executive doesn't respond.. emails remain unresponsive for more than 48 hours.. Jio Home connection disabled since one month inspite of clearing all dues.. please tell me how to resolve this issue.. or else I will go to consumer court
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Shailesh Bhosale (@shailesh8199) reported@JioCare @reliancejio Asking me to "check DM" is not a resolution. My order was cancelled because of Jio's equipment shortage, not due to missing details.Please provide a confirmed installation date or officially admit that Jio cannot fulfill #jioAirFiber requests in Ratnagiri at present
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Manoj (@14trinity) reported@JioCare From 2nd July until today, 7th July, there has been no resolution. I am only receiving messages instead of any actual solution. It seems that no one is able to resolve this issue or even trace the representative involved. I have lost confidence in this process. I want my money
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Satyajit (@narawane) reportedJio service sucks @JioCare
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Saiprasad Yennam (@SaiprasadYenna4) reported@reliancejio @JioCare Hi team recently I moved to Jio bharat from Jio phone still unable to the recharge and unable to connect with customer care.
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Jay (@Jay_sharma311) reported@JioCare I have paid for new jio connection but it is not installed yet so I want to cancel it and want my money back, can you please confirm the procedure to do it? I have order number ready with me. @JioCare @JioCare
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Abhishekh Upadhyay (@AbhishekhUpadh2) reported@JioCare Team Jio, this is a really pathetic experience. My service request (SR00003A3Y31) has been open since 3rd July, yet no engineer has been assigned. I have been without Wi-Fi for days, and it’s affecting my work. This level of service is unacceptable.
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ashish bende (@bendeashish) reported@reliancejio @JioCare relience fiber internet services are down in Kandivali area, only my home is affected but other members from the same building have the service. No proper support from jio. Unable to speak to any of the executives. Restore it ASAP. Unable to do any WFH
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Soccerfreak (@soccerfreak9209) reported@JioCare @JioCare No internet since Saturday due to water leaking through your AirFiber cable. Technician refused replacement, citing no stock. Now asked to wait another 48+ hours. Serious electrical hazard and unacceptable service. #JioAirFiber #jiodown
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Anuj Singh Rajput (@AnujSin66681527) reportedHi @JioCare, I submitted my Vi to Jio port request on 7 July around 7 PM. KYC is complete, but MyJio still shows "Port-in In Progress". My Vi plan expires on 8 July, and I'm concerned about a service interruption if the process is delayed. (1/2) @JioCare
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Jyotiraditya Kushwaha (@SoulJitu14) reportedBooked Jio AirFiber, completed the KYC, and my payment has already been confirmed. It's now been 2 days with no installation, no update from the vendor, and customer support has been unresponsive. @JioCare @JIOAIRFIBER @jagograhakjago
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🦢 (@RajlaxmiAishwa1) reported@JioCare Please resolve this on priority and provide a permanent solution instead of repeated assurances. Also, please share what action has been taken after the escalation and the expected resolution time.
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Shivanjali (@ShivanjaliDixit) reportedSuch pathetic services by @reliancejio. I paid the six month plan for fibre and it shows paid till 3 months i.e October in the dashboard and the customer care number just has AI...can't even talk to a real person
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Shivam Garg (@shivamg0902) reportedHello @reliancejio @JioCare Just wanted you to know that your customer support is pathetic
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umesh doyal (@umesh_doyal) reported@reliancejio @JioCare one of the worst service cant help not a single call not a single about wifi one of the worst service
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Soccerfreak (@soccerfreak9209) reported@JioCare No internet since Saturday due to water leaking through your AirFiber cable. Technician refused replacement, citing no stock. Now asked to wait another 48+ hours. Serious electrical hazard and unacceptable service. #JioAirFiber #jiodown
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Yogant Satanker (@YogantSatanker) reported@JioCare Still facing problem
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Arijit Ghoshal🇮🇳 (@VictoryOverFoe) reported@JioCare Stupid bot. The device has been handed over on 8th June 2026 to your executive named Ashutosh Yadav.