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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 15: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 66% Internet (66%)
  • 14% Wi-fi (14%)
  • 9% Phone (9%)
  • 7% Total Blackout (7%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Meerut, Pune, Rohtak, Chhindwāra, Coimbatore, New Delhi, Bengaluru, Mumbai, Nagpur, Baddi, Durgapur, Jamnagar, Delhi, Nashik, and Lucknow.

CityProblem TypeReport Time
Meerut Internet 22 minutes ago
Pune Internet 23 minutes ago
Rohtak Internet 1 hour ago
Chhindwāra E-mail 4 hours ago
Coimbatore Internet 6 hours ago
New Delhi Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sunayna30
    Sunayna🌻 (@sunayna30) reported

    @JioCare I have sent you my details in the dm Please resolve my issue asap or else I will port my sim

  • pdevakumar
    Deva (@pdevakumar) reported

    @JioCare Take the STB (install) and return it. Then only I can downgrade my plan. What kind of resolution the escalations team is giving? This itself is the complaint. @TRAI : Need intervention. Failing to accept this is system design failure! I don’t want the STB or OTT; just downgrade? Kindly share GRO details.

  • pegudenish
    Denish Pegu (@pegudenish) reported

    @JioCare Order Number NO0001DEWN3M, Your executive have raised the issue, but I am yet to get my refund.

  • AkashDehariya__
    Akash X (@AkashDehariya__) reported

    @JioCare @reliancejio 5g is available in my area but not working inside home, 4g is also weak

  • btw_itsyassh
    Yᴀsʜ Sʜᴀʜ ÷ 🍃  (@btw_itsyassh) reported

    @JioCare Please check the direct message and update me about the issue.

  • avnishasia
    Avneesh Palliwar (@avnishasia) reported

    @JioCare jio care service customer care number not recieve my phone immediately cuts my number +917999133198

  • wyzediitz
    a'xi (@wyzediitz) reported

    @JioCare @reliancejio I’ve already sent all the details and explained my issue through DM as requested. Please check my DM and respond urgently. I’m waiting for your response.

  • twinitisha
    Sailing Cloud (@twinitisha) reported

    @JioCare I’m having trouble with my Internet. How can I speak to someone.

  • Balu2070
    Balu Kondapalli (@Balu2070) reported

    "If my business were really of 'prime importance', someone would have at least replied in my DMs by now. 5 days of no resolution, no internet, and zero support. Close this service request and disconnect my Jio AirFiber connection immediately!" @reliancejio @JioCare

  • NavyaNarayankar
    नविन नारायणकर (@NavyaNarayankar) reported

    @reliancejio Bakvas service and network issues

  • fareedm861
    @ᴀʜᴍᴀᴅ ғᴀʀᴇᴇᴅ (@fareedm861) reported

    @reliancejio @RelianceJioCare @FibersJio Please check my connection and resolve the issue as soon as possible. My nearby neighbour’s JioAirFiber is working, so please check my individual connection.

  • iamrarest
    🔡 (@iamrarest) reported

    Jio Airfiber internet not available since morning. Not resolved till now. Second time issue in last 20 days. None from your technical team bother to resolve. Just entertaining through message. @reliancejio

  • Rakesh1483
    Rakesh Pawar (@Rakesh1483) reported

    @JioCare Today again another service request. Dear Customer, Your service request number is SR00003E67SD. You will receive an update by 2026-08-16T20:25:25 This one

  • Hey_Shubham
    Shubham Gupta (@Hey_Shubham) reported

    @JioCare Now It's Clear That You're Not Going To Help Me Out, So Better I'll Apply For A Disconnection @JioCare

  • XBeast16872761
    Bhaskarjya Sonowal (@XBeast16872761) reported

    @Ajaykumaarji @JioCare Same issue with me . I have tweeted the issue many times and even had a live conversation but they would say "due to various obstacles the network is unable to reach" ..in irl there's not even any obstacles even trees are not that dense.

  • BrammeshR
    Brammesh R (@BrammeshR) reported

    I’m using Jio True 5G, but the performance is extremely disappointing. At these speeds, even basic browsing, streaming & video calls are frustrating. @JioCare Please check the network in my area and provide a proper solution. Customers paying ₹1,000+ deserve better. #Jio5G #Jio

  • JimmyGulrez
    Jimmy Gulrez 🇮🇳 (@JimmyGulrez) reported

    @JioCare @JioCare If you cannot even identify the complaint location from the Service Request Number, what could be worse customer service than this? My internet has been down for 4 days. SR: SR00002MB0TC. Please provide a proper solution now.

  • MrKkm3
    Mr Kkm (@MrKkm3) reported

    @JioCare @reliancejio Even YouTube videos at 4K start buffering within just 5 seconds. This is clearly not normal for 4G/5G service. Please investigate the network coverage and capacity in my area and resolve this issue permanently. @JioCare

  • ccdsiu
    Madhu kiran Arja (@ccdsiu) reported

    @reliancejio @reliancejio Complaint ID: SR00003DVY3B . Thanks for the service, but I’ve decided to discontinue my JioFiber connection. The engineers assigned to my issue are not answering calls and switching off their phones. Even the 4th scheduled engineer visit was skipped.

  • sachsutar
    sachin (@sachsutar) reported

    @JioCare Jio fiber already paid. Showing overdue in Myjio app. There no direct number to speak with customer care service assistant. emailed details. Find resolution ASAP

  • rohanjha203
    Rohan 🇮🇳 (@rohanjha203) reported

    @reliancejio @JioCare Could you tell me the deadline for solving this problem? It's been 3 months since I can use 4g and 5g internet inside my house.

  • vijay_colors
    Vijay V (@vijay_colors) reported

    @JioCare @_MukeshAmbani Need immediate resolution for me, also a proper customer service to be provided for all jio customers in all communication channels. It's so stupid to listen jio bot speak on behalf of customers and disconnect the call. See what competitors are offering

  • ArchanaNautiyal
    Archana (@ArchanaNautiyal) reported

    @nautiyalar @JioCare @reliancejio Time to switch over to some other service providers ! Pathetic jio service !

  • nikhiladhnj
    Nikhil Anand (@nikhiladhnj) reported

    @RubyAnsari_RA @airtelindia @reliancejio What ******** are you doing I think you want your stocks to get hammered badly

  • notyou_05
    Riquelme for a dream (@notyou_05) reported

    @JioCare @JioCare get your service officials to fix this issue at the earliest.

  • harikant92
    HARIKANT KUMAR (@harikant92) reported

    @JioCare deducted ₹349 from my bank but your system never generated an ORN. Now your agents refuse to refund my money despite me providing the UTR proof. Stop hiding behind scripts and return my money.

  • subodh2890
    Subodh kumar (@subodh2890) reported

    @JioCare raised a complain for fiber today morning SR00002NFR38 Technician visited and repaired it On dat time it was correct After som time again the sam issue raised Seeing this i hav again rang the same technician but he said he can come tomorrow It means i hav to sit idle

  • Anandubey87
    Anand Dubey (@Anandubey87) reported

    @JioCare The issue is you people do not read the message and send the template responses. Please read it again, I have given you the business profession name and GST details and ready to move to the B2B plan of 801/month. What is stopping you to convert my plan to B2B now?

  • iamjavedalam
    𝗝𝗮𝘃𝗲𝗱✨ (@iamjavedalam) reported

    .@reliancejio mere JioFiber connection ki download speed normal aa rahi hai, lekin audio calling aur video calling ke time bahut zyada buffering aur connectivity issue ho raha hai. Calls properly connect nahi ho pa rahi hain aur baar-baar lag/buffering ho rahi hai. @JioCare

  • MrKkm3
    Mr Kkm (@MrKkm3) reported

    The indoor internet speed on both Jio 4G and 5G has become extremely poor again. There was some improvement in between, but now the issue has returned. I was watching a match on JioHotstar today, and the stream was buffering after almost every 3–4 *****. @JioCare @reliancejio