Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/14/2025 02:35

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kanpur, Nellore, Ludhiāna, Allahābād, Mumbai, Jabalpur, Jaipur, Nagpur, Chennai, Nashik, Bengaluru, Cochin, Tiruvannāmalai, New Delhi and Pune.

Loading map, please wait...
City Problem Type Report Time
IndiaKanpur Phone
IndiaNellore Wi-fi
IndiaLudhiāna Internet
IndiaAllahābād Internet
IndiaMumbai Internet
IndiaJabalpur Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajsaurabh285 Saurabh Rajput (@rajsaurabh285) reported

    @JioCare No alternate number. Village malpur post sultanganj district mainpuri pin-205267 Network problem indoor and outdoor

  • notkyoyo kyoyo (@notkyoyo) reported

    @JioCare @goelsamaksh0729 Your Team is trash piece of ****. Ngl, your ******* internet is way more trash than 2G

  • GSnandu18 G nandu (@GSnandu18) reported

    @JioCare Worst service

  • ameetnimbalkar Ameet Nimbalkar (@ameetnimbalkar) reported

    @JioCare @reliancejio Sucks.. at internet speeds. Being an Postpaid Plus User.. the 100 gb couldn't be finished. Max speed 1 MBPS last for 2 hrs long. Using Sim in JioLink as well the child sim in Mobile. Same issues.

  • KulbhushanMish1 Kulbhushan Mishra (@KulbhushanMish1) reported

    @reliancejio My service request number SR000013JY2G is still pending. Unable to access internet. Since 30.12.2020. Sir, your service providers are busy with closing and your toll free number is doing excellent for reopening the same SRN.

  • jal_mission Jal Shakti Department, J&K (@jal_mission) reported

    @JioCare @reliancejio my jio app setup is not wirking stuck up no help since 15 days

  • sundroid007 Sunil Kumar (@sundroid007) reported from Chennai, State of Tamil Nādu

    @JioCare Other are not able to reach me over the phone. Please help.

  • Viveksinghani16 Vivek singhania (@Viveksinghani16) reported

    @JioCare @JioCare Hey jio after waiting for 3 days, today I got to know that installation is not possible because some box is not yet installed in my society. This totally pathetic service, not at all expected from Jio.

  • abhishek_shipra Abhishek Ojha🇮🇳 (@abhishek_shipra) reported

    In October, I ported out my no. from @reliancejio. Complained about indoor voice problem but no solution. In November 2 more no. Ported out. In December 1 more no. Ported out. Now In Jan my all family member ported out. total 7 number in 4 months.

  • I_sourav_kumar सौरभ चौधरी (@I_sourav_kumar) reported

    @reliancejio I am facing network issue ... Internet speed very slow ...plese solve this problem .@reliancejio @reliancegroup

  • sauravlivelife Saurav Aryan (@sauravlivelife) reported

    @JioCare Location=College Chowk,Ward No.9,Forbesganj We are facing call and data issue. Previous day someone try to call me 3 to 4 times but someone tell me your phone is out of coverage area. Why this type of service given by Jio? @DoT_India @TRAI

  • AnsuShan Bihari Brain (@AnsuShan) reported

    @reliancejio Everyday my mobile internet connection goes down below 1MBPS download speed after 8 Pm. I am working from home. Can you guys help? Please??? I have complained many times but no-one helps. Please help. @JioCare

  • epicsarcasterr Rabi (@epicsarcasterr) reported

    Wtf @JioCare I'm having 555₹ plan still can't able to surf any website properly Are you sold out ?? Meri koi feelings nahi hai mai mar jaau?

  • AgrekarPriyank Priyank Agrekar (@AgrekarPriyank) reported

    @JioCare Is this my problem.When I recharged have I thought many users are paying money so I will not pay.I paid money and I want service.If you are not able to provide tell me I will switch to better service provide

  • RajatAr59137609 Rajat Arora (@RajatAr59137609) reported

    @reliancejio Bad jio services no internet ported to airtel🤘🏼@airtelindia

  • rajsaurabh285 Saurabh Rajput (@rajsaurabh285) reported

    @yogi_chaudhary @JioCare @TRAI Bhai ho sake to telicom companies ki complaint consumer court me kare.

  • DrTRAmeta Dr. T. R. Ameta (@DrTRAmeta) reported

    Jio is equal to 2g, Very bad connectivity at Pratapgarh Rajasthan @JioCare

  • kandhaninadimai Shiva The Destroyer (@kandhaninadimai) reported

    @JioCare do you have customer care or not?. My internet is not working. Couldn't reach customer care in any mode. #JioFiber #jio

  • pmn_in MANOHARAN (@pmn_in) reported

    @reliancejio I have not received televerification code for my new prepaid connection no 8946047468,pls help

  • khhuraatPutul Khhuraat Putul (@khhuraatPutul) reported

    @JioCare shame on you 😡😡😡😡 How many time I complained you of weak network 😡😡 😡😡😡 Improve it rightnow

  • Shivam502 Shivam Garg (@Shivam502) reported

    @JioCare Dear Team, The issue seems to be technical one..engineer has visited 2 times in last 3 days but the issue has not been resolved. Please resolve the issue permanently or else I will be forced to change my broadband to other company.

  • nishant_dlk *Nishant Kumar* (@nishant_dlk) reported

    @JioCare @reliancejio I have complained about this very poor connectivity in my area twice in one month but still the speed is terrible. 20+ call drop per hour in zoom meeting is quite normal here. Please Install new towers I can't bear more humiliation.

  • VbBharathan vishnu bharathan (@VbBharathan) reported

    @reliancejio @JioCare using postpaid plus for three months . Till now didint got more than 2mbps speed ever in my location. No proper way to contact customer service too. Please dont speak about that shitty bot messages

  • KulbhushanMish1 Kulbhushan Mishra (@KulbhushanMish1) reported

    @JioCare @reliancejio My service request number SR000013JY2G is still pending. Unable to access internet. Since 30.12.2020. Sir, your service providers are busy with closing and your toll free number is doing excellent for reopening the same SRN.

  • satanandtiwari7 satanandtiwari (@satanandtiwari7) reported

    @JioCare Worst internet speed complaint not entertained Same on u

  • VivekPal2910 Vivek Pal (@VivekPal2910) reported

    @JioCare what is happening from last 3days...your internet speed is too slow. Really bad experience. Jio app is just waste it never tells its own mistake simply saying everything is fine but i can see how i am troubling with internet. Its taking me 3mins to open a small website.

  • GSnandu18 G nandu (@GSnandu18) reported

    @reliancejio pls close ur all customer care services.. Totally worst services..

  • RAVIKUM31904895 रवि कुमार शर्मा (@RAVIKUM31904895) reported

    @JioCare What type of network are you providing to the customers

  • DrTRAmeta Dr. T. R. Ameta (@DrTRAmeta) reported

    Jio is equal to 2g, Very bad connectivity at Pratapgarh Rajasthan @JioCare

  • nikhilsingla255 nikhil singla (@nikhilsingla255) reported

    @JioCare in my monthly rental jio fibre pack the internet didn’t work for a week.(Complaint raised and resolved after a week) Will Jio provide extension in my monthly in this case ?