Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 22: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn, Pune, Kolkata, Bhubaneshwar, Kohima, Chhindwāra, Lucknow, Bhopal, Patna, Āsansol, Mumbai, Jaipur, Rājkot, Bengaluru, and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 7 minutes ago |
|
Pune
|
Internet | 58 minutes ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
Kohima
|
Phone | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Subhashree Sahoo (@Subhashree50520) reported@BBCBreaking @reliancejio your petrol products & issues of Eastern Indian governance over auto drivers behaviour & deadlock look for Mishra folks targeting MH IT people after targeting Delhi, BGLR & Bengal auto union with hate propagation. @Malabartweets
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A (@_Opinionated_A7) reported@JioCare Oh please all of you sound like a bad joke at this point. With responses fully framed/fixed, just name field with a variable name (changes with the handler). Same repetitive lines
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Neeraj Yadav (@NeerajK68690223) reported@JioCare I don't have alternate no. This is my bad luck I use only jio.and I am have only this number.
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VSM (@range_13) reported@JioCare What happened to your service in Sector 46 of Faridabad. No internet function properly and no call .. please see the issue...
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kd sewda (@sewda_kd) reportedFacing poor network on my Jio SIM for a long time. 5G is not showing and the network frequently remains on 4G. Please check and resolve the issue.@JioCare @reliancejio @TRAI
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Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare @JioCare @trai Please stop sending the same copy-paste message. My router has shown a Green LED since this issue began. The real issue is 1–2 Mbps speed on my 30 Mbps plan. It has been 6 days—provide a real ETA, complaint number, and confirm compensation.
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Arnab Khamaru (@KhamaruArnab) reported@JioCare no service engineer came till now.
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Umesh Nivangune (@UNivangine) reportedDear @airtelindia , can you please provide the service ASAP. I am waiting since 7 days to restore my dth service within same building. @reliancejio do you have any service wifi+IPTV. Please let me know
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Tikhi_Bhindi (@Tikhi_Bhindi_) reported@JioCare Why you don’t let us contact to direct customer care? Why you hide behind AI assistant? @mygovindia Please stop this nonsense these company doesn’t want to listen our grievances?
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VINOD DEVNANI (@vinod_devnani) reportedSince past 2 months we have been facing acute network failure in many areas of AHMEDABAD. Despite repeated complaints no resolution is being provided. Why JIO has failed significantly for providing network services and Internet failure ? @reliancejio
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Imam Ali (@PPCIndia) reported@JioCare I recently ported my mobile number from Airtel to Jio, but I’m getting very poor internet speed. The connection keeps fluctuating randomly—sometimes it drops below 1 Mbps, occasionally peaks around 5 Mbps, and frequently stops working altogether.
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Manoj jain (@mj_podeum_guru) reported@TRAI So, as per @JioCare advice, I should daily complaint about all these numbers on daily basis and If these numbers are from different operators, you can't do anything. Shame on you.
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Siddharth Srivastava (@siddharth_twt) reportedDay 3 with NO working internet! 🛑 Total service disruption Highly frustrated with the prolonged outage. Work is suffering. Please fix this immediately! @JioCare @reliancejio @TRAI #JioFiber #JioDown 1/2
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devender (@devi410) reported@JioCare If the problem is resolved why I am getting this error why I am unable to use my airfiber
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Dakshinamoorthy (@dakshinamech7) reported@iRajaPower @JioCare @reliancejio Yes, very worst coustomer services response is very now a days poor and they take long to attend this issues. My advice Don't go to choose jio...
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Akash Swarnakar (@akashswarnakar) reported@JioCare Again outgoing stopped due to your pending bill issue which was paid way back
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Arun Manicka S (@ArunManicka) reported@JioCare Tanya, I NEVER asked for suspension. I requested INVOLUNTARY CANCELLATION & a refund of ₹1060.82 paid 14-Jul because Jio removed utility poles (SR00003BPF29). Stop misrepresenting my request to hold funds. Process permanent account closure and refund to source account now.
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Shashank.Yadav (@SHASHANKYADAV_2) reported@reliancejio @reliancejio @TRAI Many days have passed, but my Jio network problem is still unresolved despite multiple complaints. The network is either unavailable or hardly usable. Please take urgent action and provide a permanent solution.
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Apurva Patel (@Apurva25) reported@JioCare how do you close the complain without attending it? Jio fibre network has problems since long but nobody bother to attend. Every time we register complaint it closes automatically in few days.
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Gopi rathore (@gopi_rathore) reported@JioCare #jio So many times raised complaint. Still now not resolved. Very worst service and network. I'll change the network
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Shiv Kumar Bind (@ShivKuBind) reported@reliancejio @JioCare Team I am facing network issue last 10 days any application not working properly due to network issue
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VoiceInTheWilderness (@Srikantthatsme) reportedthe most shameful and irresponsible operator is JIO... the fiber network is down since 3.28pm yesterday...they now say it will be restored by 23rd Aug, clear 48hrs without internet...their service executive says "switch to another operator...we cant do any better" @JioCare
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Arvind Dangi🇮🇳 (@IamARdangi) reported@JioCare I tried everything not working
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The God of Gopalganj (@timelesswit2025) reported@reliancejio @JioCare Jio Fiber is down from last 7-8hrs. Your self diagnostic says everything is fine. But everything is not fine. Non of the devices at home are connecting to the internet. Pls look into it at a priority. Thank you.
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PAWAN YADAV (@PAWANDABRIA) reported@JioCare Is this a joke? Yesterdat i got service request number SR00003EPVUL for my issue of not installing jio fiber after getting payment. And today surprisingly i got message my service request has been processed.but in reality No one visited or even contacted me.well done jio
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Ashish (@ashishk2404) reportedIf the issue keeps recurring every month, why isn’t there a permanent solution? Please stop giving generic excuses and actually resolve the problem. @reliancejio @reliancejio @RelianceJioCare
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karthik krt (@krt1027) reported@reliancejio @JioCare worst company ever seen, surrendered setup box and wifi router still connection not closed, sent all details via dm still no response
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Nayeem ♡ (@mrNayeem141) reported@JioCare Hi Habiba, thank you for responding. I have waited 11 days despite a missed installation on 12-Aug and an unsuccessful visit on 13-Aug. I also emailed JioCare on 13-Aug with no response. I no longer wish to proceed. Please cancel Order NO0001F569F6 and process my refund urgently
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nachiket bhavsar (@bnachiket) reported@JioCare U just want to take money.. but dont care about your customer’s
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Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare @JioCare I’ve already sent the requested details via DM. If this issue is not resolved within the next 24 hours, please come and collect your dabba router. I’m not paying for a 30 Mbps plan that delivers only 1–2 Mbps after 6 days.