Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Bhubaneshwar, Chhindwāra, Jamshedpur, Mumbai, Lucknow District, Cochin, Vadodara, Kolkata, Indore, Bengaluru, Hiriyūr, Mumbai Suburban, Raurkela, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Phone | 52 minutes ago |
|
Bhopal
|
Phone | 55 minutes ago |
|
Bhopal
|
Internet | 1 hour ago |
|
Bhubaneshwar
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Jamshedpur
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aravindhan B (@AravindhanB7) reported@JioCare @JioCare nobody came and since today is a weekday very difficult to work without internet, absolutely pathetic customer service from Jio in Bangalore and poor experience, never going to buy jio here after
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𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported@reliancejio @jio_fiber Acquiring a customer takes 5 minutes. Leaving takes 5 explanations. Companies love talking about customer freedom until the customer exercises the freedom to leave. If signing up is easy, cancellation should be just as easy.
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Shivakumar (@Skumar_654) reported@JioCare Installation date given today. No one came. #worst _service give my refund and cancel my order . I go with @airte
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K. (@kapilx88) reported@JioCare Your service engineer are the worst too. Why don’t you check? can’t you reschedule the same engineer who atleast visited me earlier because the others don’t give a **** about customer service
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Vishnu Reddy S (@vvardhan143) reported@icantcodefyi @JioCare Hey if It is real and you have proof to show by usage. Just lodge complaint in Cpgrams and they will do it, also they will refund the days you didn’t get internet. Their stupid policy is if you don’t get internet for 4 days straight then they will do refund.
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ganesh andhale (@ganeshandhale01) reported@JioCare I believe there is a significant material shortage on your side, which is causing repeated delays in the installation process. Please cancel my order and initiate the refund process at the earliest.
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Lalit Kumar (@lalitmailipilli) reported@shahiddd06 @JioCare @reliancejio Even my money is stuck with them. Their services didn’t run for 2 months, just after I did the 1 month recharge. Around ₹1k gone. When I contacted them they said they can’t refund the amount. Hence I disconnected their service.
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Om Thakkar (@iamomthakkar) reported@JioCare I have been trying to connect to support for 1 hour. tried chat support but keep getting **** AI replies and the helpline number 1800 896 9999 keeps me waiting for 5-7 mins and then drops the call. Pathetic service why not consider shutting down support channels entirely
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Mahendar Kumar (@Mahenda05244850) reported@JioCare Jio AirFiber is proving expensive for me. JioFiber lines are available about 500 meters from my house, but my area is still not connected. Kindly extend JioFiber service to my locality so customers can get a more affordable broadband connection. 323602
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⚡️Adi⚡️ (@Adityacena_999) reported@JioCare I freaking raised a complaint 2 days ago!! Still no one at recuse, waa! Jio!! You will be doomed if you dint value customer time and support. Attaching the picture for reference! At least now assign a technician!
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Ashok A (@AshokA81036599) reported@JioCare @JioCare @reliancejio Sorry is not a solution. More than 48 hours without internet and this is a recurring issue. I missed an important midnight office escalation call because of your service failure. Details has been DM.
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Vithu (@kumbhar_vithu) reported@JioCare This is really disappointing. As per your earlier update, I was supposed to receive a call or status update today, but I have not received any call, message, or update so far. Now you are asking me to contact JioCare, but the customer care numbers are not connecting at all.
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Praveer (@PraveerP) reported@JioCare I have sent all details. 3 day of outage and no action. Pathetic.
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Aniket shrivastava (@AniketShri22) reported@JioCare Dear Customer, Thank you for your payment of Rs. 1200.00 against JioFiber/JioAirFiber request No. LR00001DVW61 Ref Transaction ID : 20260610210450000271444884951797903 Who will call me for installation in Nagpur worst jio taken payment no response @reliancejio
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Anil Reddy Devulapalli (@devulapallianil) reportedDear @reliancejio, @JioCare your network service has been very disappointing . Slow internet and connectivity problems are causing inconvenience. Unable to receive calls also.Requesting you to fix the issue at the earliest. #Jio #NetworkProblem
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CA Paramesh Akkili (@ParameshAkkili) reported@JioCare @reliancejio Even though I'm confirming interest in Jio Home multiple times in the Jio app I'm not getting any response or phone no. Kindly help
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rs_s (@rssx30) reported@JioCare Could you please respond to my dm .... its an emergency
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bhupesh vasu ( मोदी का परिवार) (@bhupeshvasu) reported@JioCare Still nothing . This is pathetic. I should have gone with airtel fiber . Your service is useless .
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Commander Vikram W Karve (@w_karve) reported@hotstar_helps Please see DM and confirm resolution in writing on Twitter/X post or by DM Please do not call as I don't pick up unknown numbers. You may have to jointly resolve the issue with Jio - so please do the needful coordination. @JioCare @hotstar_helps
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Yash Rajput (@Yashrjpt278) reportedIt is so frustrating... both their internet service and customer care. Whenever I tweet them, I do get a call from the support team, but no one speaks from the other end... very disappointing @reliancejio @JioCare @JioHotstar
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Shashi Kiran Ch (@chshashikiran) reported@JioCare I have new sim card on 12/06/2026 and paid Rs.349 till now no response my reference id NO00015FZ97T very pathetic service send sim home delivery or refund my money
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Tuhin Bhattacharjee (@dtuhin2) reported@JioCare @reliancejio @JioCare SR000038DV3L was reopened and MyJio showed "Engineer is on your way" with an assigned visit slot. I waited but received no call and no engineer visited. Internet remains extremely slow and unstable.
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Sarav lee (@Saravanan_Dbabu) reported@JioCare Multiple tickets closed without a fix, emails ignored, and now DMs ignored too. Worst customer service experience. Please escalate this to a senior technical manager immediately. #JioFiber #JioCare @reliancejio (2/2)
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Naresh V (@NareshBingo) reported@JioCare Is there a phone number to connect to support Neither chat leads to a human nor the app gives information in easy to understand language or layout Please remove the concept of standard questions and answers in the chat interface which is most pathetic in today's times...
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sharath (@ksharathchandr9) reported@reliancejio @JioCare Unable to reach customer care. OTT services included in my JioFiber plan are not working on my mobile. Kindly check and help resolve the issue. Please DM for account details.
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Neeraj (@Neeraj_garg12) reported@jio_fiber @JioCare One should never subscribe Jio Fiber even if they provide it for free. Worst customer service representatives, pathetic behaviour. 6 days still not able to watch Soccer World Cup as they are not able to do the settings.
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Infidel Zionist (@InfidelZionist) reported@excitel_rocks Your network is down again and your service has become very poor. @JioCare Please give me an internet connection.
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Vipin Labroo (@labroovipin) reportedThe worst internet service provider in the world @reliancejio have provided horrendous service for over a year. I am trying to cancel and they threaten to forfeit the monthly rental they have taken in advance. @TRAI This is a company whose license should be cancelled.
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rs_s (@rssx30) reported@reliancejio @JioCare My eSIM activation is stuck on "Activating". Physical SIM outgoing is barred, so I can't send RECALL to 199. Store says a pending eSIM request is blocking resolution. Need urgent assistance.
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CaptainDrDoom (@CaptainDrDoom) reported2nd internet outage in 3 days! @JioCare @reliancejio SR00002LTRXG still unresolved. I'm helpless—this is hurting me financially & mentally. 5 years on JioFiber: the first 3 were exceptional, but the last 2 have been horrible. Please fix this. #JioFiber