Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Boisar, New Delhi, Chhindwāra, Guwahati, Raipur, Mumbai, Sūrat, Chennai, Durgapur, Patna, Latur, Bhubaneshwar, Jodhpur, Allahābād, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Boisar
|
Phone | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Chhindwāra
|
Wi-fi | 3 hours ago |
|
Raipur
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Divyansh (@_deedee24) reported@JioCare Pathetic service for Airfiber. For an internet that does not require a cable, how can you be down for 24 hours when your mobile network is available? Make it make sense! On top of it, can't even get to a human to raise a complaint. Absolutely shambolic.
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Saikiran Reddy C (@SAIKIRANREDDY_C) reported@JioCare last 72hrs I am not getting internet and no one responding properly. Can anyone help on this
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siddharth joshi (@siddharth9100) reported@JioCare Despite repeated complaints and repeated assurances from your customer care, there is still no improvement. Location: Shirgaon, Badlapur (Flipkart Minutes). No usable 5G network and extremely poor speeds. Either fix the issue immediately or refund my money. #Jio #5G
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Waman Usapkar (@WamanUsapkar) reported@reliancejio @JioCare Hi I have been issue with jio fiber from yesterday in Vakola Santacruz there is no internet connection and this happens every month. I recharge every month for 30 days and loose app 1 or 2 days due to connectivity issue. Provide solution
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iseeitall (@A12c3d4e5f6) reported@JioCare Your technicians are doing there analysis via call, last 3 days service for scheduled no response and now you are telling me for the 3rd time that I need to wait for another day, I won't be rescheduling anything from my end, please first give me the reason of the delay.
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare Thanks Unfortunately, I have been receiving the same assurance repeatedly, but my refund has still not been credited. This continuous delay is completely unacceptable and amounts to deficiency in service and unfair trade practice, causing unnecessary mental harassment.
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Suraj Kumar 🐦 (@SMaharana89) reported@reliancejio @JioCare JioJoin Is not working using jioAirfiber connection.
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nick (@Nick_N_Shah) reported@JioCare Vikita, any update on SR00003BM2X1 I know you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months there were more than 3+ SR same way but no outcome. Due to which I am more concern & pls need quick resolution.
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Dhananjay Prasad ধনঞ্জয় প্রসাদ 🚩🇮🇳 (@DhananjayPrasd) reported@JioCare @reliancejio The internet service doesn't work here, so your service is very poor. Please provide me with the porting code; I am extremely frustrated with your service.
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iseeitall (@A12c3d4e5f6) reported@JioCare SR00003BUL9P this is the service number, just got in touch with your service he just doesn't care attaching his number below, Name: karn Number: 072290 08765 Very disappointing experience to say the least
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KHOONI RAAT FACT (@puneetsharma_ji) reported@JioCare It's been over 2 months since I paid ₹1,200 for my JioFiber relocation. Despite multiple complaints and follow-ups, there's still no solution—no connection and no refund. How long do customers have to wait? Please resolve this immediately. #JioFiber #Refund
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Mohit Chauhan (@immohitchauhan2) reported@JioCare Details has been share as required. I also called multiple time to Jio support but getting 0 resolution. They had also confirm as they do receive multiple complains from the same locality, so are you guys waiting for someone to resolve @TRAI
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Arjun (@ArjunPershad) reportedThis month out of 30 days. @JioCare hasn’t provided Internet service for 7 days. And no update for when this issue will be fixed. Apparently it rains a bit and their systems crash. The worst Internet provider in the country.
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Krishna (@_gojorojo) reported@JioCare Nah the customer care told me that outage is fixed and that the internet should work fine for u, but it isnt clearly, I’m done talking to your customer helpline. Do you get it? I’m done. Connect me with a senior customer support executive immediately. Enough is enough. @JioCare
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare @reliancejio today technician visit was scheduled and rescheduled several times, but nobody came. This is the seventh day of internet was not working.
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प्रारब्ध (@javeri_hiren) reported@JioCare Working from how many days @JioCare you can't start service in 5 days what's so broken that you can't restore service Why it everytime urgent to get money before time and for service you give pathetic
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Prabeen Kumar Patel (@PrabeenKumarP12) reported@reliancejio I’m a student and can’t recharge my SIM regularly. I already use JioFiber, but Jio is threatening to deactivate my mobile number if I don’t recharge. My bank accounts are linked to this number deactivating it could cause serious problems.
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Adv. Sajjad Ali (@Advsajjadgwa) reported@JioCare Wrong recharge of ₹2753.25 done to A/c 778700537750 instead of Jio Fixed No. 05740796665. Email sent, only auto reply received. Kindly transfer the recharge to the correct connection. Please help. @reliancejio
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Sudip Das #SaveSoil (@makesense2841) reported@JioCare Instead of forwarding me from one channel to another, please lodge a complaint, assign a case ID, and follow up internally until it is resolved. A swollen Li-ion battery is a serious safety concern. 2/2
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padhaikr (@konhaiyaar) reported@TeluguTechPrime @JioCare @reliancejio Same issue man. **** jio
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Faizan Ansari 🇮🇳🇮🇳🇮🇳 (@im_faizanansari) reportedThe Jio network is good in most parts of Shahabad, Hardoi, but there is a major issue in my specific area. The internet speed is very slow, Only sometimes we get normal internet speed. After many complaints, the problem hasn't been resolved yet. The problem persists. @JioCare
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Ms Ms (@MsMs1935308) reported@reliancejio Again ur wifi service is giving headache@ patna 25 pincode
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Amitava Bhatta (@amitavbh) reported@JioCare Solve the problem don’t complicate
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love ahuja (@luvahuja247) reported@JioCare Day 3 and still no engineer visit for complaint SR00003BT665. The request keeps being put on hold again and again instead of being resolved. This is extremely disappointing customer service. Please stop delaying and arrange an engineer visit immediately. @reliancejio @JioCare
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𝐊𝐚𝐮𝐬𝐡𝐚𝐥 (@kaaushal_kumar) reported@JioCare Extremely disappointed with @JioCare. My Jio AirFiber installation has been delayed for a long time despite repeated follow-ups. No representative has contacted me, and no proper update has been provided. This level of service is unacceptable. @reliancejio
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Shruti Agrawal (@agra58843) reported@JioCare Experience kis baat ka? No call, no update, no resolution—just automated feedback requests. How can I rate a conversation that never happened? This feels like a complete scam. Are these feedback requests being sent without even contacting customers? (2/4)
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Sid ☀️ (@s1ddharthrxddy) reported@JioCare my wifi is down since the last 14 hours, when i contacted the customer care they assured it will be resolved in 5 minutes, its been 12 hours now. No option to raise service request in the myjio app. very pathetic
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Abhinow (@AswinAswin1111) reported@JioCare disconnect my account, Enough is enough ❗ Jio canvased me into Relocation instead of disconnection and my dumb mind belived in Team Jio. It's been 5 months, my 3000₹+ has been taken and no service / voucher / refund given. Just want my mindfulness back.
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Amit Jaiswal (@AmitjaiswalNext) reported@JioCare One more thing I am also using Jio sim its network is not working Internet is also not working please check how many times I am registered the complaint 9967804717 is my registered mobile number due to no internet at present I am not providing you customer id
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Shashank Bharadwaj S (@__Shashank__007) reported@gohelkrupesh @JioCare @reliancejio Dont go for jio worst service...