Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 30: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Chhindwāra, Pune, Patna, Guwahati, Āsansol, Raurkela, New Delhi, Bengaluru, Varanasi, Vadodara, Faridabad, Jaipur, Haridwar, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 14 minutes ago |
|
Chhindwāra
|
22 minutes ago | |
|
Pune
|
Phone | 49 minutes ago |
|
Patna
|
Phone | 1 hour ago |
|
Guwahati
|
3 hours ago | |
|
Ahmedabad
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VDV T.E.C.H. (@virutsath) reported@JioCare Umm...did you read what I mentioned? I said I don't want to repair,and still you are also saying,for repair they will come? Please read,I am discontinuing your service, I don't want Jio airfiber Please I want to cancel the repair schedule,let only the cancellation be active
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Priyanshu Kumar (@Priyans1111) reported@JioCare my phone is stone I tried various time but no response from customer care Plz call me it's urgent
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winter4 (@orekiera) reported@JioCare I have send you DM with my details but , i didn't get my internet fix or any response from your side , this is really bad customer service @JioCare @reliancejio
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Shivkumar (@Shivkum50867228) reported@reliancejio Bangaar jio mobile network ye logg net chori krrte hai customer ki reacharge mony west any time network fail intenet and calling not work haram ki kamai se logg passe wale banne hai
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vishalbabu muttur (@VishalbabuGM) reported@JioCare Not able to give one timeline, being so big company with resource and customer care, worst experience with @reliancejio
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Tharun k Antony (@TharunAntony) reported@JioCare 1 month unused balance+ Relocation charges ₹1200+₹1021 Total 3000 rupppees looted Jio Air fiber team, and service not provided, If any one plan to purchase Jio airfiber please understand my loss and rethink better other option RMN-9745601280 THARUN
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Saurabh (@SDbhutwala) reported@JioCare @reliancejio Adding to above tweet, your customer service is also one of the pathetic in the world, they have rebooted my connection on each complain call.
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Arun Kumar K (@arunkumark86) reported@TheDoxicalCoder @JioCare Problem is we continue to beg for good service despite this attitude instead of switching over. Idk why everyone is using Jio Firstly.
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Nitin (@NITIN_LODHA) reportedI did onre more mistake with JIO. Ordered a sim online and paid for it... Now the delivery agent is saying your location has some issue, neither delivery possible nor refund. @reliancejio what is wrong with u, like u guys operating like super fraud..
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Shivam yadav (@shivamm_yadav_) reported@JioCare @reliancejio ORN : NO0001EUZW34 The member of jio airfiber tell that it take 48 hours but now it is more then 3 days. The air filter installations doesn't done this is very bad experience i got this second time 😔
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @AkashMAmbanin my Jio Airfiber is working from last two days Landline number : 5123198070 Location: Swaroop Nagar, Kanpur Unable lodge complaint as no human contact available on customer care. On line app diginostics is showing "outage deducted". Resume internet ASAP
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Paras Shah (@parasshah_) reported@JioCare @JioCare 5 days, no internet, no engineer, no resolution. Complaint SR00002MV6KW (raised 25 Jul) is now marked “On Hold – Natural Calamities” with no ETA or communication. This is unacceptable. Restore the connection immediately or provide a firm resolution timeline. #JioFiber #JioCare
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Manuushya (@Manuushya) reported@JioCare @TRAI @BandBajaateRaho Unable to recharge jio phone since 1 week, I called several time to 198, each time they say we have taken complaint. But no progress.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare I've been receiving the same generic response for quite some time. A "service request in progress" is not a meaningful update. Please share the current status, the reason for the delay and a firm ETA. If this cannot be provided, kindly escalate my case to the appropriate team.
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Nikhil Kumar (@iamnothing90) reported@JioCare @JioCare , can please how to cancel order , I am done with this torture, only i see reply public form but in ground no one is responding, please cancel my order provide refund , i cannot beg more 🙏🙏🙏🙏
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Sabyasachi Ghosh (@sabya9382) reported@JioCare Still the network issue persist. No resolution came still yet. 5 days passed. No further communication also done. When it would be resolved ? Days are passing by but no answers coming. We want clear deadline.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare My services remain suspended despite repeated follow-ups causing severe disruption to my business and Lakhs of financial losses. I expect an immediate resolution & request appropriate compensation for losses incurred due to this prolonged connectivity issue. @JioCare @reliancejio
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Shravan (@i_amshravan) reported@JioCare Part 5 This is not the only issue. For more than 2 months, I have been unable to download classes from a specific learning app using JioAirFiber, while the same app works perfectly on mobile hotspot and other Wi-Fi connections. I have reported this multiple times,
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T/O PARESH DESAI (@Desai_paresh18) reported.@JioCare Paid ₹2,221.46 for #JioFiber on 21 Jul 2026 (Order: NO0001ERC87A). Installation promised on 22 Jul but never happened. After repeated follow-ups, still no service. Now asked to wait 10–12 more days for refund. Very disappointing. Please cancel & refund immediately. #
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ᴀᴍᴀN_🇵🇸💯 (@Siddiqui5__5) reported@JioCare @reliancejio Investigate this issue immediately and provide the correct validity. If this is a technical error, fix it without delay. Otherwise, I will escalate this matter to the appropriate consumer authorities. #Jio #JioCare
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Jyotiprakash sethy (@sethi_jyoti) reportedDear @JioCare, whenever there is a power cut in my area (PIN 756123, Andarai–Sabarang, Bhadrak, Odisha), the Jio mobile network goes completely down. This causes major inconvenience during outages. Please investigate and ensure proper backup power at the nearby tower. #Jio
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Ayush Shrivastava (@imayush14) reported@JioCare @reliancejio Worst experience with Jio. I've been waiting 5 days for a new connection, but no one has visited. Instead, your representative said, "Kisi aur se kara lo." This is completely unprofessional. Address: 1090 Chauraha, Lucknow, Uttar Pradesh.
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Pritam Singh Verma (@Pritam_IQ) reportedDear @JioCare, being a JioFiber customer for 6 years, I upgraded to the TV plan on your support team's advice with the promise of same-day STB delivery. It has been 2 days, and I still haven't received it despite multiple follow-ups. Please look into this urgently.
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Subham Agrawal (@subhamagrawal2) reported@JioCare 3rd class network coverage. I am using air fiber most of the tym the network having problems in padampur district bargarh odisha
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Crypto_pravin (@drpc07) reported@JioCare U have intend to let your customer down?.?
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nick (@Nick_N_Shah) reported@JioCare Bhavana, so are you or anyone else is ok to setup call & discuss refund matter with your support team
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سيد عبد الرحمن (@ImSyedRahman) reported@reliancejio facing low connectivity of Internet since one week network bar showing 5G is connected but still internet is not working properly kindly please solve the issue
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a bharadwaj (@bharadwajrk4) reported@JioCare Till today issue was not received. Full money was not refunded
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Aakash Bhardwaj (@AakashBhardwaz) reported@JioCare is there a number where I can actually speak to a human instead of these ******* bots and explain them the speed issues I'm facing with my airfiber???????
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Rakesh Kumar (@Rakesh47438669) reported@JioCare @DoT_India Since more then 1 months, issue not resolved. Biggest fraud customer service, on the name of 5G network only scam with people, worst speed and unable to call to national cyber number from jio.