Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Kolkata, Kālna, New Delhi, Delhi, Chhindwāra, Baikunthpur, Pune, Dehra Dūn, Roorkee, Sūrat, Gurgaon, Vadodara, Mumbai, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 54 minutes ago |
|
Kolkata
|
Wi-fi | 6 hours ago |
|
Kālna
|
Internet | 9 hours ago |
|
New Delhi
|
Phone | 10 hours ago |
|
Delhi
|
Internet | 11 hours ago |
|
Bhubaneshwar
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kristy Barb (@Kristy_Barb_) reported@JioCare I have already given them the details and also pated the screenshtos in the public theead. This issue is like years old now and over 50 times copy pasted. search my profile!!
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Anil kumar Asthana (@asthana_an1l) reported@JioCare @AnantAmbani , @JioCare, I received a message today (7:13 PM) stating my complaint (SR00003DFMST) is resolved via remote fix. Rebooted the router—issue persists. The appeal number (1800 889 3999) closes at 6:30 PM and is Mon-Fri only. This is a systemic failure for weekend users
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nick (@Nick_N_Shah) reported@JioCare Sukhmeet, pls make sure this issue to be resolved ASAP even if rather complete refund they can take a cut 10-20% if required. I need this issue to be settled today or by these weekend no matter what. That's all
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Yash Agrawal🇮🇳 (@itsyashagrawal) reportedJio refuses order conversion, forces cancellation, and leaves me chasing refunds. I don't have time to keep writing emails to fix YOUR team's blunders. Process my refund immediately! @JioCare @ConsumerSec Order: NO0001ETEGIS | SR: SR00003CFVVT
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Hari Prakash (@hari_prakash02) reported**** off @JioCare. **** off with your fake apologies, fake commitments and useless copy-paste replies. You and your services are absolutely shameless. There isn’t a single genuine thing about your customer support. If you have even 1% self-respect left, solve my issue TODAY asap.
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Alpa Trivedi🇮🇳 (@AlpaTrivedi11) reported@reliancejio @JioCare Pls do not buy Jio internet Service is pathetic. No one comes to resolve the issue & no proper answer given on phone also. Made to hold the calls for 30 mins & finally they disconnect the line! We have to waste entire day following up with them! Horrible
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nick (@Nick_N_Shah) reported@JioCare Vikita, pls make sure this issue to be resolved ASAP even if rather complete refund they can take a cut 10-20% if required I need this issue to be settled today or by these weekend no matter what
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Sushant Sinha (@SSinha10206) reportedHello @JioCare again speed problem near railway station tkg pin code 855116
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Abhishek Verma 👨💻 (@abhi_software99) reported@JioCare It is showing resolution done, and I can't do anything about it, cant raise it also - all ETA have passed
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Squared R. (@SquaredR7284) reportedJust wanted to know if BSNL has better internet or not. Because @airtelindia and @reliancejio doesn't seem to work on their service optimization just takes money and find ways to charge more. I am looking to port to BSNL but would like to know if that is even feasible. Not worth it if they can't provide consistent internet while I am gaming and if I have to give up on gaming so better to move to cheaper option for sim cards.
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wasim khan (@NajwasimKhan) reported@JioCare This is your quickly response it’s been 10 days no one visit no customer support you guys are making fools i did recharge before 6 days totally waste of money 😡
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @reliancejio When a company fails to deliver its promised service, refunding the customer's money is not a favor—it's a responsibility. After 9 working days, my refund is still pending. This raised serious concerns about Jio's commitment to consumer rights and accountability.
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Umang (@Umang33273973) reported@JioCare I pay my bills to use the services not to raise only complaints.Fix this issue as soon as possible otherwise i will now file a complaint regarding service failure in consumer court.Because I'm paying for services since last 1 year but not getting anything properly. (2)
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Deepak Yadav 🇮🇳 (@imyadav_dpk) reported@AnilYadavmedia1 @reliancejio @JioCare Actually they don’t have enough engineers. They just want to solve problem by troubleshooting and videos. Worst service. I switched to Airtel one month back.
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Anil kumar Asthana (@asthana_an1l) reported@AnantAmbani , @JioCare, I received a message today (7:13 PM) stating my complaint (SR00003DFMST) is resolved via remote fix. Rebooted the router—issue persists. The appeal number (1800 889 3999) closes at 6:30 PM and is Mon-Fri only. This is a systemic failure for weekend users
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Kainat. (@kainisms) reported@JioCare @TweetByLokesh This seems like a racket at this point. Faced the same issue. Same UPI ID. No response from customer care.
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P.D 𝕏 (@dabir) reported@JioCare As I said, the money in Jio Fiber account is given as donation to your company. Your team has not been able to resolve the issue and you have the gall to say no refunds. Keep the money!!
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wasim khan (@NajwasimKhan) reported@JioCare No one working in my request multiple time calls but no response very poor customer service Request ID: SR00003CUY5D
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Mr. Abdul Salam (@Abdulsalam0017) reported@reliancejio @reliancejioCare I am facing serious Jio network issues in Shastri Nagar, Rani Garden, East Delhi (110031). The internet is very slow, and making standard calls to others is difficult. Please resolve this network issue as soon as possible. #Jio #JioNetwork
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Alpa Trivedi🇮🇳 (@AlpaTrivedi11) reported@reliancejio @JioCare @JioHotstar Pathetic service from Jio incase of internet breakdown. Raised service request & waa told engineer will between 2-4 pm. No one picks up the calls, no one comes & ans no updates!!! PLEASE DON'T BUY JIO !!
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Dr Ratan Saini (@drratansainidb) reported@JioCare Every information is available with Jio, but they ask for information. They pose as everything is fine and there is no problem. How it's possible that internet is not working but everything is fine? @TRAl must look into the matter please.
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AK_lahiriIND🇮🇳 (@omit_iam) reported@JioCare You people are making your customer fool, big fake commitment nobody come here to resolve after 40hours, what the hell you people are doing. Rubbish #PoorAfterSalesServiceJio
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AG (@ash_goel) reported@reliancejio 4th day in a row the fiber connection is down in Gurgaon. No help whatsoever. This is the level of service for a Rs 36000 annual connection.
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Harshad Banokar (@HarshadBanokar) reported@reliancejio @JioCare The Jio network at my residence is extremely poor. Calls keep dropping and the internet barely works indoors. As a customer in Akola, I am facing a lot of inconvenience due to this. look into this and improve the coverage urgently. DM me for contact details.
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CBR (@Annunaki1011) reported@JioCare Full day has passed and no resolution, nothing less than pathetic service
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Habib Ahmed (@imhabibinc) reported@reliancejio @JioCare No, when poor people recharge for one month, it is not acceptable to provide only 28 days of validity for a one-month recharge. I urge you to set the validity of a one-month recharge at a full 30 days as soon as possible. Otherwise, we are prepared to protest against this.
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Danish siddiqui (@Danishsiddiqui9) reportedIssue not yet resolved. Pathetic service @JioCare @reliancejio @reliancegroup #poorservice
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Ishan Shrivastava (@ishanxyz69) reported@JioCare what to do now? your method is not working. how to cancel my connection?
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wasim khan (@NajwasimKhan) reported@reliancejio Third class service I raised multiple requests but no one answered very poor service Request ID: SR00003CUY5D
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Praveen Kumar (@Praveen3513404) reported@JioCare if needed you can contact me anytime on below number: 7827831900, 9582143531. Hope this issue will be resolved ASAP.