Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 1: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Jaipur, Chhindwāra, Meerut, Ranchi, Dehra Dūn, Ludhiāna, Bhīlwāra, Bengaluru, Srinagar, Chandigarh, Agra, Patna, Mumbai, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 1 minute ago |
|
Mumbai
|
Internet | 4 minutes ago |
|
Bhopal
|
Wi-fi | 5 minutes ago |
|
Hyderabad
|
Wi-fi | 37 minutes ago |
|
Jaipur
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MAHADEV CHHANGA (@MahadevChhanga) reportedThis is to raise a very serious complaint regarding the extremely poor network coverage in vill.-Dhaneti,Kutch,Gujrat-370020. For the past several months @JioCare in our area has been suffering from no proper signal, frequent call drops and very slow internet. done MNP by me.
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Aamir Hussain (@AamirHsn9) reported@reliancejio @JioCare Calling jio care is really hectic dese days. One cant talk 2 c care directly nowadays. Ur pre recorded AI voice is not abl 2 trasfer my calls. Facing net issues. revert asap
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Suresh Babu M V (@SureshBabuMysa) reported@JioCare @reliancejio @jio_fiber Till now my network issue has never been attended to and it is day 5 of service disruption, 😡😡😡😡🤬
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Diptikrushna (@Diptikrushna7) reported@JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..
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MaNaN (@MNN_2767) reported@JioCare @reliancejio I have already shared my contact details in DM with JioCare. if you have anything else to tell me like the exact time when internet will get restored.. then reply here. 40 hours without essential service is just outrageous
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harish sharma (@oldboy2000) reported@shobhitvasudeva @JioCare Very poor service by Jio.
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devesh gawade (@DeveshGawa36853) reported@abdulhafiz9326 I had a similar experience paid for a service but didn’t get the expected benefits. After switching to Jio, the service was much more reliable, especially for international roaming. You might want to try @JioCare next time
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Madhan (@MadhanOnX) reportedFinally cancelling @reliancejio after 3 months of a traumatic and exhausting nightmare. Zero resolution, no engineer ever showed up, endless IVR torture, repeated false promises, and still charging me. This is beyond pathetic. Completely dishonest and unacceptable. Total scam.
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Suresh Kumar (@surek1984) reported@JioCare Truly very bad experience from jio team end, no support every month minimum 10+ days continuously @AmbaniTina @_MukeshAmbani
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harsha (@Tzu_108_112) reported. @JioCare not working. No internet. #Khammam #Telangana
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सुमित चपराना (@Sumitgurjarrr) reported@JioCare bad network jio sim or jio air fiber
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Nitin Gupta (@nitin_nits) reported@JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do.
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Rahul Kumar (@creativekumar_) reported@JioCare @reliancejio I recharged with ₹707 for my JioFiber (Fixed Line: 063-44796628) on 27th March 2026 after receiving a WhatsApp offer for a 2-month subscription. However, my internet has been disconnected after only 1 month. This is misleading and very disappointing service
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Sudhir parmar (@Sudhirp84371619) reported@JioCare This is not resolved. I’m still facing the same issue — no internet and the AirFiber device isn’t even showing a green light. Your replies look like copy-paste, not an actual solution. Please stop sending generic responses and fix this urgently.
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Akash Jaiswal (@AkashAk75801) reportedWhat a rubbish service is provided by @jpbcare @JioCare if we deposit or received large amounts like 30k or 40k and we tried to send them its shows error always or we are able to send 5-10k only other money got stuckec totally frustrated by this bank service
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Omkar Deshpande (@DeshpandeO80840) reported@JioCare Yes yes sure I am here to answer your questions and I have also too much time to assist you. Yes and any other order? I have been very frustrated by this company Please people do not buy jio products boulycot jio and products this is a shamey full service......
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ITS OFFICIAL (@OfficialBanker0) reported@reliancejio @JioCare @jio_fiber Worst fiber installation service from your team after 10 days they didn’t installed the fiber however my connection is active. Which type of service is this ? plan is active but fiber modem not installed. Instruct your team to install tomorrow
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जितेन्द्र कुमार सिंह (@imjksingh_IN) reported@abhishekdbhola @JioCare Bhai, Why you trusted in amabani's own service providers. Their service is not good better use @airtel it's good and their customers service is quick.
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Adv Hariom Gupta (@Hariom63158537) reported@JioCare @reliancejio Internet connectivity issue 1765356848 No internet, red light blinking.
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Abir Seal (@abirseal999) reported@JioCare Please manage to install it tomorrow. Prefered slot is 10-11 am. If you guys can't do it in this week, please cancel the registration and refund my money.
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Akash Kumar (@AkashKu11449233) reported@Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel
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AMBER Rateria (@mbrrateria) reportedI am extremely disappointed with the poor and delayed service I have been receiving. This level of negligence is unacceptable from a company of your scale. Despite multiple attempts to resolve the issue, there has been no proper response or timely action from your side. @JioCare
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harshika khatri (@khatri_harshika) reported@JioCare What is the status of my cancellation request - i connected with your support and they say order status is still not cancelled, how many years do you need to solve this issue?
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🦋 (@inkandsoul_) reported@JioCare jio fiber is not working in our area since last night. Red light blinking
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SKB (@BSanjay54) reported@reliancejio Chindi chori allegedly is an inherent jio trait. After charging subscription for it's service, it embers ads in the movies it acquired rights to. Taking it's subscribers fir granted.may.prive too costly. Just like backing the wrong horse.
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Aman deep (@aman_54541) reported@JioCare Very bad 😞
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idrees zargar ✌ (@idrees_zargar) reported@JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems
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Shiv Rattan Awasthi (@replyshiv) reported@reliancejio @JioCare Internet not working properly from last 2 days. Tried doing online complaint using your app but the chatbot replies there is no slot available. No one answers your toll free and too much waiting time.
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Alok Kumar Panda (@Alokkumar832775) reported@JioCare Most of the time I faceed this type of issue. Model name=S23 ultra Jio number =8327757678
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Nitin Gupta (@nitin_nits) reported@JioCare Since day 1 connection isn't working. Its been 25 days, raised 5 tickets but no solution. Even engineers always says, we are third party and you cant do anything about us as we will solve your issue by our will and it is like that only. Do whatever you want to do. @_MukeshAmbani