Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Kolkata, New Delhi, Chhindwāra, Warangal, Raurkela, Patna, Hyderabad, Nagpur, Faridabad, Pune, Bhopal, Shillong, Ahmedabad, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 48 minutes ago |
|
Kolkata
|
Internet | 52 minutes ago |
|
New Delhi
|
Wi-fi | 58 minutes ago |
|
Chhindwāra
|
TV | 2 hours ago |
|
Warangal
|
2 hours ago | |
|
Raurkela
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Organic soul (@PiyushP20059070) reported@JioCare I m prepaid customer Buying regularly monthly plan As I m paying in advance hence why I should suffer loss for my tour.. You must offer pause option
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silpy rav (@Priyank12263857) reported@JioCare My JioFiber installation has NOT been completed at my location. Without installation, how was my connection activated. Who activated my service without installing the JioFiber setup at my home and without sharing the mandatory installation completion OTP @JioFiber
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John Snow 🥷 (@psychspy007) reported@JioCare Sended I want immediate resolution there is zero network I have to use my neighbour hotspot (airtel).
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Rahul (@nababhaque01) reportedExtremely disappointed with @JioCare @reliancejio! My JioAirFiber installation (Order ID: NO0001F074S2) was scheduled for Yesterday morning. The agent promised to visit yesterday but never showed up, and support is completely disappointed! Please resolve this !!!
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Surendra Jhajhra (@SK_Jhajhra) reported@JioCare @JioCare Why is your team incapable of scrolling up? You have my entire complaint history (Ref MR0001NQTYEC) in the DMs, yet you stall by asking one question at a time. Stop these cheap cat-and-mouse tricks. Read the chat, ask everything at once, and actually send an engineer.
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Pratk (@pratik_8787) reported@JioCare When it comes to subscription, you keep alerting us about recharge but no service against the money you are charging. Given these many days in just 8 days, how are you going to repay us with the limited service availability for whole month?
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Hadi asim (@asim_hadi) reported@JioCare @reliancejio Dear @nch1915 It has been over 1 month since I filed my complaint but I have still not received any meaningful update or resolution I request ur urgent intervention to help expedite this case and ensure my refund is processed at the earliest Complaint is still pending Please help
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Dhanjit (@dhanjit5861) reported@mahimaspeakse @JioCare Taking customer for granted
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Kushal Mondal (@x_ninja_27) reported@JioCare Massive Network outage at Iswarigacha (743222) . Since Monday due to a lightning strike . Over 100+ complaints raised , but the issue is still unresolved and work is extremely slow . Please escalate this to the field engineering team immediately. Urgent Support Needed !
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Pranjit Das (@animes11) reportedMy jio network is very poor after the devastating flood in sivasagar. Call got disconnect, internet very slow...plz look into this. @JioCare
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Manoj Kumar Pradhan (@manojkumarpra15) reported@JioCare Jiofibre 3379660431 not working Pl look into it
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random thoughts (@dimag_kharaab) reportedMy jio connection is not yet installed. Pls help @JioCare
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Kamal Jakhar (@KamalJakhar0) reported@JioCare Already 5 din ho gye hai booking ko or customer support bilkul 0 hai
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Ashish Rai (@AshishR11931632) reported@RIL_Updates @RIL_Updates @JioCare Since 9 months you were not able to resolve customer request and close it without any resolution. Transfer my advance money. Hav you no shame ?
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Devyani Joshi (@devyani21) reported@JioCare @reliancejio Today its 7.17 pm technician fid not came for the JioFiber Since Sunday morning we r reminding So either tell us clearly whether ur person will come or not Why giving wrong info that till 7 ur probm wl be solved & In app it is showing problem solved Great
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Anurag Thakur (@anuragce) reported@reliancejio I was Jiofiber customer since 2020. In June 2026, after my job transfer, I tried to transfer the connection to my new location but neither my connection was transferred in time nor my 1200/- transfer chgs were refunded. Please look into the issue.
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I_AM_SRJ 😁 (@Srj_bit) reported@VediHemant @JioCare Same has happened with me.. Lead details Dear Customer, A Jio representative Arjun D (Mob- 9113216304) will contact you for an appointment. Please share OTP XXXXX with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.
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Shivam ⋆ (@isthatguts) reported@JioCare in surat area the network is very bad I am not able to do browsing and my work is getting affected by it if you can't provide a good network why are promising it you guys are promising for 5g network it feels like I am using 2g network it is happening around two weeks
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Akshay Shewale (@shewaleAV) reported@JioCare @reliancejio Pathetic service. My Jio AirFiber has been down for 2 days. Technician visit has been rescheduled 7 times, yet no technician has visited or even called. I've been a Jio AirFiber customer for 2 years. This is the worst service I've experienced.#Jio
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Pratk (@pratik_8787) reportedIts been 2 days our jio internet is not working at home. We have raised reuest and no one has yet shown up. This is the 2nd time in 8 days where we are without internet at home for 4 days, which blocks our set top box connection as well. @JioCare
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Siddharth (@siddyhere1) reported@JioCare I am also going to post like a bot. First fix my Jio fiber 4 days no service.
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Dear me (@AadeshJ09065881) reported@lavandeep @MobiKwik @JioCare YEAH .it looks like because when i connected to them they pointed towards jio and jio says third party app can not be revocked , ONE QUESTION in the complaint number what should i fill beacuse neither mobikwik nor jio gave complaint number i have only referance operater number
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UTKARSH SINGH (@Utkarsh_singh7) reported@JioCare I had sent the details, but is there anything going to happen, can i get a stable 5g network and speed??
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kryptonian (@aaryanindd) reported@bakwasfellow @JioCare We still have the issue
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sleepdoc (@bdathisbest) reportedYou have to fight and struggle for the services you paid for! Why they are far from reach? Pathetic customer care service. @reliancejio @JioCare
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Murtaza (@Murtazabcdefg) reported@JioCare @reliancejio my mobile internet and airfiber is not working since the past 2 hours, i had to take hostpot and tweet this.
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Hemant Vedi (@VediHemant) reported@JioCare Dear Customer, Your request for Jio Fiber has been rescheduled to 08-Aug-2026 between 09:00 to 10:00 hrs. Team JioFiber Is this your fast service???????????
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Durga 🔆 (@DP_Vanacharla) reported@JioCare - Most pathetic customer service. Grow up
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Angel.R (@Angelpa48158950) reported@JioCare Don't give me this automated reply. You are not going to help and you know very well. I have field complaint, wrote multiple mail and spoke with customer rba re but the moment it's about returning my recharge which you have forfeited, all went silent. So get lost.
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BOSS (@RakeshR27046891) reportedHey @JioCare, I ordered a physical SIM via the MyJio app 7 days ago, but it hasn't been delivered yet. I've tried reaching customer service 10 times with no luck. Please look into this immediately and update me on the delivery status. Mobile Number :+91 70195 50568. #jio