Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Coimbatore, Mysore, Chhindwāra, Gangtok, Raipur, Mumbai, Hyderabad, Kolkata, Patna, Shiliguri, Bhopal, Lucknow, Agra, and Kota.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut
|
Internet | 3 minutes ago |
|
Mumbai
|
Internet | 4 minutes ago |
|
Pune
|
TV | 21 minutes ago |
|
Coimbatore
|
Internet | 13 hours ago |
|
Mysore
|
Internet | 13 hours ago |
|
Chhindwāra
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sona Pramanik 🇮🇳 (@i_pramanik) reported@JioCare @reliancejio your #jiocloud is most disgusting for anyone shame on you 😡 most ridiculous aap i have ever seen bad experience
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V. (@abhyudx) reportedNo solution yet. You’re wasting my time by replying auto generated messaged over DMs. I really don’t wish to switch to Airtel. Don’t make me. @JioCare
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Pranjal Jain (@mpranjaljain) reported@JioCare @JioCare @jagograhakjago My service request got closed without any resolution. What a pathetic support service you guys provide. After almost 20 days without resolution. I even raised a consumer forum complaint for it. SR00003DGDVH I have raise a consumer forum Docket No:9877319
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Kundan Singh (@blu476) reportedDear @reliancejio & @JioCare hope I've described my issue by all possible means but u r still not listening. I m struggling to send a text message also. Plz do something
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Rajesh Chauhan (@Rajesh_Chauhan3) reported@JioCare Still issue not resolved
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Jasprit singh (@Jasprit13917717) reported@JioCare @reliancejio JioFiber has been down for 3 days (RMN: 9631529436). Engineer visited but the issue still persists. Customer care is not helping. Please look into this immediately and restore the connection. Urgent!
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Sagar Deswal (@imsagardeswal) reported@JioCare @reliancejio whenever i tell them, my internet is slow or not working properly, they say there is a issue in your area we are trying to fix it, it will be normal asap This is 365 days story in a year Shame on you
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Kishan Ahir | Influencer (@ikisanp) reportedAn official from fraud company @reliancejio @JioCare just called asking for 10 more dys 2 resolve my AirFiber issue. That makes it a full month of no internet, & my recharge has already expired! This is daylight fraud. Escalating this deficiency of service to @TRAI #JioAirFiber
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Firoz khan (Mr.Khan) (@firozFA07) reported@JioCare handles complaints like a ghost town while my work and patience are completely dead. Send an engineer right now or cancel this useless connection permanently! @TRAI
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Chanchal (@Chancha22654041) reported@JioCare @reliancejio @jio_fiber What kind of service is it?? Nobody picking up the phone after extension to speak to customer care !!!
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sk (@sarveshminal) reported@JioCare @DoT_India NO0001FAPKJY(Payment done, status installed, but in reality the device is not installed ) After registering my complaint,Mr Kr was assigned (9263702401) to resolve the issue. However, this individual has completely failed to meet their commitments.
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G.Subhashinee (@GShubhashinee) reportedWhy so poor network since 4.30pm @JioCare .
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Initnamees 🇮🇳 (@SeemantiniBose) reported@JioCare have been requesting your customer support executives to raise tickets for multiple internet outages every time it rains. They flatly refuse. What kind of customer support is this?
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Life Essence (@anilgupta2k) reported@JioCare I am staying here for 16 days, but jio is not able to provide internet service and voice call is worst. Kindly refund the recharge amount
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Raghvendra (@raghav_jaihind) reported@JioCare jio join app not working from last few days, and some of other apps are also very slow open on your network.
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Nairit Chowdhury (@Nairit90) reported@JioCare Who the hell closed the service request? I didn’t even give any OTP to anyone. No one visited and the service request is closed. Are you damn kidding with me here
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संजय (@SANJAYT53173694) reported@jiocare no network no internet no calling So I think no need of jio service in India Money taken of 5g but service is of 2g and less #NO_NEED_JIO_TO_THE_NATION
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Asterix896 (@devKol26) reported@JioCare a complaint on behalf of two jio numbers regarding NO INTERNET facility is being dropped in the DM . kindly investigate and take action ASAP.
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Mr. Hack (@imrhack_) reported@jitendraverma__ @JioCare Please don't choose airtel It's the worst. Your daily data will be consumed even if you have proper 5G network.
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tamil selvi (@tamilselvi83762) reported@reliancejio @TRAI I faced the same issue... No proper redressal system in place
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Eternal Seeker (@Eternalseeker57) reported@JioCare There is no assignment ever in your so called customer service So get your act together before you start losing customers
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DivScar (@divscar) reported@JioCare pathetic services no indoor coverage and my complaint was closed without informing me.. If I switch to airtel don't call asking me not to and you will solve the problem when you are not solving now.
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Maverick (@knockinamit) reportedHas anyone else experienced issues with Jio? Jio mobile seems to provide poor hotspot connectivity on laptops despite Good signal on mobile, while Jio broadband doesn’t allow Prime to play on the TV unless Prime subscription is purchased thru Jio. @amazonIN @JioCare @reliancejio
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Amrit sen (@Amritsen2912) reported@reliancejio 306001 par network problem hai... Aaj Kai bar network aa ja rha he . Aa rha he.. plz resolve
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Namit sharma (@Namitsharma17) reported@JioCare If internet connectivity cannot improve in area, I request that you allow me to port @JioCare as I am getting error- there is contractual obligations to port but no exact cause is shared. If issue won't resolve, I will tag relevant govt agencies and TRAI If
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Kishan Ahir | Influencer (@ikisanp) reportedComplete this at the earliest. I will be documenting & sharing this across all social media platforms 2 expose these service deficiencies, demand accountability, & protect the public from such fraudulent practices. @reliancejio @JioCare Closing this does not end this matter.
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Aadil Shaikh (@__aadilll__) reported@JioCare @reliancejio Please provide me with the Service Request/Complaint number and a specific refund date. “At the earliest”, “soon” and “few working days” are not a resolution or a timeline.
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Apparao Pyla (@raoapyla) reported@JioCare How many days required to resolve my issue.@JioCare
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Vinod Biradar (@vinodbiradar92) reportedISSUE since 3 MONTH COMPLAINT RAISED 25 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying
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Soheb Zaidi (@SohebZaidi) reported@JioCare Thank my issue has been addressed the the installation has taken place. I had to go to the state office myself and get the work done.