Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Hyderabad, Mumbai, Pune, Mysore, Bhubaneshwar, Mandi, Kolkata, Patna, Chennai, Durgapur, Shillong, Chhindwāra, New Delhi, and Malappuram.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 41 minutes ago |
|
Hyderabad
|
Internet | 56 minutes ago |
|
Mumbai
|
1 hour ago | |
|
Pune
|
Internet | 3 hours ago |
|
Mysore
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
anil kumar (@MANILKUMAR_66) reported@JioCare worest network iam using 150 mbps speed but not loading basic applications your customer support number also not connecting 4031896207 iam sharing my details in dm please check and contact immediately or else cancel my connection
-
saidurgacharan (@saidurgacharan1) reported10 days. Zero resolution. Terrible support. @JioCare, your handling of my SIM replacement request (SR00003E7VJ7) is an absolute joke. Stop giving scripted excuses and process the request immediately. Disgraceful service. @JioCare
-
GK (@Gopigk2124) reportedIt's been weeks still you didn't provided the refund worst ra @JioCare #NO0001EXFGHK
-
Shivkumar Pandey (@Shivkumar_9999) reported@reliancejio @JioCare Nobody has visited or contacted me, yet you’ve marked my issue as “resolved.” How is that possible? It’s been 5 days with no resolution. This is a terrible and pathetic experience. Please reopen and escalate the complaint immediately and arrange a site visit. Take action urgently
-
RAJESH (@w_rajesh) reported@JioCare No resolution still facing the issue since last one month, getting 1-2 mbps ,
-
ଓଁ Rj Mrunmayee (@Doveranalyst) reported@JioCare worst service ever for #JioFiber Paid but no internet. So much money wasted. Fix it immediately pls STB also gives faulty HDMI cable issue. No way to contact any customer service. Stuck with bot. No humans!! Check DM pls
-
Shiv Barnwal (@BarnawalShiv) reported@JioCare It's like you keep talking and we keep listening. But this way my problem won't be solved. For the past 3-4 days, you've been saying to find a solution & haven't found that solution yet. I need a clear & direct answer now to fix my problem without listening to empty promises #jio
-
Hemu 🚩 (@hemanth2peddir1) reported@reliancejio I request Jio to also improve the customer support response time and service appointment handling, so that customers don’t have to wait or reschedule multiple times for a service issue. Hopefully, going forward, customer complaints and service requests will be handled faster.
-
Mr Tranquil (@iAjayYadav9) reported@JioCare Please don’t send the same response. It’s been 3 days, team has visited, and the issue is still unresolved. Please escalate and get it fixed within the next few minutes/hour, as my office work is affected. This is extremely frustrating! As how long this technical thing taken.
-
psmith2 (@psmith2) reported@JioCare not able to reach any human and internet down in Adyar Chennai since yesterday. Can someone help
-
Saurabh Sharma (@sauss_ssharma) reported@reliancejio @reliancejio @TRAI I’ve been using JioFiber at my location for a long time, but for the last 15–20 days, the service has not been working properly. Please look into the issue and resolve it at the earliest. #JioFiber #InternetIssue
-
abhayahluwalia (@abhayahluwalia) reported@JioCare It's already 48 hours since this connection is down. And No one visited my place. Also will Jio refund me for these two days without internet?
-
Er. Surya Singh Hembram (@hembram_er) reportedI'm having a terrible experience with the airfiber, since the installation I'm yet to use it in it's true potential. The internet dies now and then, no help from the technical team who has installed the same couple of days back. I have BSNL fiber as main internet line. @JioCare
-
Shaikh Mohammed Farhan (@koolfsk) reported@JioCare Have already shared with you guys many times. Even last month as well Had raised complain with customer care as well but no solution
-
एक शायर दीवाना सा..{Half Engineer} विनय सारस्वत (@vinay_sarasvat) reportedExtremely disappointed with @reliancejio and its customer support. I paid ₹2,200 for Jio AirFiber installation, but even after several days, my connection is still not installed. The engineer did not visit as scheduled, and despite repeated complaints and
-
Harshil Jain (@jainharshilll) reported@JioCare Your customer support is completely inaccessible. I’ve tried calls and WhatsApp, but there is no way to reach a human representative to disconnect my Jio AirFiber connection. Preventing customers from cancelling a service through automated systems is unacceptable.
-
chaitanya chinta (@chintachaitanya) reported@TRAI Forget about slow internet. Most of the times there is no network coverage and imagine a situation you will have to make an emergency call and service doesn't respond... And @reliancejio @JioCare ask for detailed location, time, scenarios, situations. But never service improved
-
Arvind Kumar (@arvindkumar9508) reportedThis complaint is also closed without any solutions ? @JioCare are you alive stupid?
-
आचार्य भुवन (@ach_bhuvan) reportedJio network is worse I have applied for port but stopped to show my loyalty towards jio but jio totally upset me now I am going to prt this your customer support is out of reach of every person bye bye jio @JioCare @reliancejio @jio
-
Himanshu Shivnani (@himanshushivnan) reportedInstalled the @jio_fiber in 2020 with refundable security 1500₹. Closed the connection in April/may 2026. But got only ₹500 as refundable amount. customer care person telling me that ₹1000 was charged for installation in 2020. What pathetic and disappointing service @JioCare
-
Backspace (@back3space) reported@JioCare I am Porting My Sim VI TO jio. Now There is no Network in my Phone And I am Not able to use My Data.
-
Mr Tranquil (@iAjayYadav9) reported@JioCare @JioCare 3 days and still no resolution! This is the 5th time this month my JioFiber has stopped working. Am I paying for your service or for your time? Please expedite this immediately, or I’ll have to say hello to @airtelindia and reconsider my JioFiber connection.
-
Shad Ansari (@Shad_Ansari_12) reported@TRAI @reliancejio @airtelindia Please send your network team to Bakhrabad urf Khatai, Bijnor-UP 246734 and physically test the network. Signal may work near the village outskirts, but it barely reaches homes, streets or neighbourhoods. Inside rooms, the SIM practically becomes useless
-
Mehboob's (@miOUTBURST) reportedWhat the hell is with 5G Jio network Please do the needful @JioCare @reliancejio The network is not even 2G Paying for 5 G getting only buffering...really irritating service
-
Ashish Sharma (@BadBoySrma) reported@JioCare @reliancejio @JioCare Thanks, but “at the earliest” is not a resolution timeline. I’ve already waited 10 DAYS. Please provide a definite timeline and ensure the complaint is NOT marked resolved until my connection is actually restored and tested.
-
Jayant Gupta (@Jayanttgupta) reported@JioCare SR00002NGN7C complaint unresolved since 10 days, jio’s engineer fails to visit according to appointment time slot and reschedules it according to his own convenience without my permission. Pathetic service. Will take this matter up with consumer court.
-
Pravinsingh (@pravinmrajput) reported@TRAI Yes. Slow Internet damaging work. These telecom companies are charging for 5G Services and in return we the customer are getting Internet Speed Below 2G Speed. @reliancejio @ViCustomerCare There's no accountability.
-
Bikash (@iam__BIKASH) reported@ultimate_boy_36 @JioCare @reliancejio I had already said that Jio provides bad service.
-
Tarun Agarwal🇮🇳 (@tarun_ce) reported@Airtel_Presence As i told you. Cancel this application. I am happy to call @JioCare immediately. You cannot provide good service.
-
Kristy Barb (@Kristy_Barb_) reported@JioCare this is called responding to fart!! never replies to any complaints...