Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/01/2026 09:15

February 01: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Patna, Mumbai, Alīgarh, Indore, Bānka, Vadodara, Delhi, Lucknow, Ahmedabad, Dimāpur, Coimbatore, Chandigarh, Bhopal and Kanpur.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Wi-fi
IndiaRājkot Phone
IndiaNew Delhi Phone
IndiaPatna Internet
IndiaNew Delhi Internet
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hasanmehdi0695 Mehdi Hasan (@hasanmehdi0695) reported

    so resolve this problem as soon as possible. #Reliancejio

  • SHIVBRATDAS1 SHIV BRAT DAS (@SHIVBRATDAS1) reported

    @JioCare You are simply wasting time. Had your system been customer friendly, you could very well pick up the box yesterday itself. But your tendency is not to support but to escalate the issue only. While tracking my request status, it is showing under process since 04 March, pathetic.

  • hasanmehdi0695 Mehdi Hasan (@hasanmehdi0695) reported

    @reliancejio lot of customer facing network problem in (Village Ratsar district Ballia up). resolve the network problem other wise more customers will be shifted on other network. net speed only 15kbs it is very bad network. lot of customer use reliance jio in Ratsar.

  • DeepakN64285064 Deepak Nahata (@DeepakN64285064) reported

    @JioCare Without doing any service the docket was closed. Good response by Jiofibre.

  • imvikas0090 Vikas Kumar (@imvikas0090) reported

    No Jio internet service in patna, why ? @JioCare

  • AnsumanSabat Ansuman Sabat (@AnsumanSabat) reported

    jio network is very bad. we are suffering since one year.Many times we compline in jio nobody responds from jio.Our Village 1100 Subscriber suffering Network issue and slow internet speed.@JioCare @reliancejio @TRAI

  • _KartikJha कार्तिक झा 🇮🇳 ❂ (@_KartikJha) reported

    Ok @JioCare proved that he never respect his "premium customers", @reliancejio giving me sympathy since 1 year to ressolve my "Network issue" but since today my concern is same. QUITTING JIO 🙏

  • prithviiee prithwiraj (@prithviiee) reported

    i tried to provide all the other ids like passport , driving license , pan , bank passbook etc but @JioCare jio executive are unable to do anything and as per @UIDAI i have to wait 90days ( in worst case ) or more to change add my father's no so that i can receive the aadharotp

  • abhijitpatle0 abhijit patle (@abhijitpatle0) reported

    Hi Jio Team, I use VPN for my security. But since few days vpn is not working with Jio network.plase fix it. @reliancejio @JioCare

  • Arifkhandakar1 Arif khandakar (@Arifkhandakar1) reported

    Hey @reliancejio @JioCare I've been experiencing slow internet speeds on my mobile for the past few days. It's been really frustrating trying to get anything done online. Is there a solution to this issue? #SlowInternet #JioMobileOperator"

  • Panther4224 Panther👣 (@Panther4224) reported

    @JioCare @reliancejio Even to tweet this I hav to take hotspot . It is also happened in the past I request u if u not sufficient to give proper service then don't promise it either It needs 9 rs for 1 day recharge this way u wasting my 81 rs till now

  • ComputerSubhi Subhi Computer Technology (@ComputerSubhi) reported

    @reliancejio Sir, please help me settle my debt of 25 lakh Rs, I will repay back your money. Please Sir, believe me, for God sake help me. I just want to save my family, will not betray you with your help. Please Reply me Sir.

  • Parthchavda05 Parthsinh chavda (@Parthchavda05) reported

    @JioCare So many applications are not working on Mobile data of jio in Vadodara. Kindly fix issue

  • jayesh43in jayesh awtani (@jayesh43in) reported

    @JioCare Did the above steps, the voice issue still remains same, kindly assist ASAP

  • The_Sauravjana Sauvii (@The_Sauravjana) reported

    @JioCare U guyz shld rly get a reality check in all ovr India ur network is getting bad. List doesn't end. Do a survey on current status of jio network.

  • The_Sauravjana Sauvii (@The_Sauravjana) reported

    What the hell @JioCare ur service is getting worse day by day. Calldrops, no voice while calling, no network, no internet work it out. VI is giving better services.

  • OjhaJainendra jainendra ojha (@OjhaJainendra) reported

    Worst network that I hav seen @reliancejio @JioCare @reliancejio It's time to move,,, #India is thinking???

  • Suman_of_Bangla ⚡ Suman ⚡ (@Suman_of_Bangla) reported

    @Avik24 @JioCare @reliancejio Most likely they're testing 5G network in your area. Limited to few devices.

  • Equality4all21 J.B. Sangma (@Equality4all21) reported

    @JioCare jio seems to be poor around dharamshala area (HP), McLeod Ganj as well. And also when will 5g be rolling in more regions in HP. Though every cellular network is poor in this region but jio can do better I guess.

  • ComputerSubhi Subhi Computer Technology (@ComputerSubhi) reported

    @reliancejio Please help me on the basis of social responsibility,  on humanitarian basis. I am a victim of COVID, lost my business & Years of earnings to COVID economic impact.  I am in debt of 25 lakh Rs I borrowed to save my business. Please help me settle the overdue debt.

  • SarbojitDas11 Sarbojit Das (@SarbojitDas11) reported

    @JioCare why is it soo difficult to reach you guys on phone. My parents have been trying to reach you guys but damn do you make it hard. I live abroad so it's difficult for me to call. We have a service interruption even when the bill is paid. 🙏🏽 get back!!

  • itsaa1902 Anonymous (@itsaa1902) reported

    @JioCare And what should I do if you don't resolve this issue even after providing the requested details? FYI I have sent coordinates 4 times but the issue remains unresolved

  • akashhuyaar Akash (@akashhuyaar) reported

    I'm expecting help! anyone? @JioCare ?

  • SurajMakwana7 Suraj (@SurajMakwana7) reported

    @JioCare Still did not get resolution of issue.

  • Krishan_maurya_ कृष्ण मौर्या🇮🇳 (@Krishan_maurya_) reported

    @JioCare Airtel toh support h full Apke liye software update kaha se laaye?

  • Panther4224 Panther👣 (@Panther4224) reported

    @JioCare @JioCare @reliancejio It's been 8 days internet not working at my location I'm unable to place any complaint anywhere bcz that also neeed to be done pn ur Useless app which needs internet I'm unable to reach ur customer care Bcz there's no option on jio helpline numbe

  • baldawaniranjan Niranjan Baldawa (@baldawaniranjan) reported

    @JioCare Since past 10 days my Jio fiber connection is not working. Already raised service request but technician not visiting my place. Worst ever experience. The service team is also not answering the phone calls. No accountability and responsibility by Jio team.

  • Nishithkumarsi8 Nishith kumar singh (@Nishithkumarsi8) reported

    @JioCare Jio fiber have the very poor internet facility,neither a 5g network nor a 4g network its look like a 2g network @JioCare and @reliancejio shame on you 🤬🤬

  • mani5497 Maninder Singh (@mani5497) reported

    @JioCare i have already dm my jio and an alternate number ,also provided all problems.

  • sinceregaurav Gaurav Pathak (@sinceregaurav) reported

    @JioCare @reliancejio worst network performance.