Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Chennai, Kolkata, Bengaluru, Pune, Dimāpur, New Delhi, Chās, Jalandhar, Delhi, Kanpur, Hyderabad, Mumbai, Guwahati, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Phone | 4 hours ago |
|
Chennai
|
Internet | 5 hours ago |
|
Kolkata
|
Total Blackout | 5 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
|
Pune
|
Wi-fi | 7 hours ago |
|
Pune
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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seelam naresh (@naresh9368) reportedDear @JioCare, My ₹3,300 AirFiber refund is still pending despite repeated promises. Your customer care team confirmed that my refund would be processed under Request ID: SR00003AUIUR. As I was getting an error on the refund link, I shared my bank details via email
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Abutalha Shaikh (@ABUTALHA7860) reported@JioCare "My internet is totally down since 12th July and the previous expected date has already passed. Please don't give vague excuses about system restrictions. Give me a confirmed time when Engineer Sundaram Rajesh Mishra will visit today. This is urgent!"
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Bharat Dugar (@BharatDugar12) reportedHey @JioCare , it’s only automated responses from morning , it’s been more then 12 hours since the outage of WiFi and no real human response I have heard even your customer care number is full on automated and time after time they are just giving new timelines ! pathetic service
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tallanikhil (@tallanikhil) reported@JioCare @JioCare @reliancejio It’s been 8 days and my issue is still unresolved. I no longer wish to continue with this service. Please explain the process to discontinue my JioAirFiber connection and initiate the cancellation.
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare @JioCare Why is this kind of problem arising every few days?
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Abutalha Shaikh (@ABUTALHA7860) reported@JioCare @reliancejio My JioAirFiber is down and the expected resolution time (13th July) has already passed. The engineer Sundaram Rajesh Mishra has not visited yet despite false promises. Please resolve this urgently. Service Request ID: SR00003B1JVF Jio number+91-2525355235
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Ashokpriyadarshini (@APriyadarshini0) reported@JioCare are you live? Fiber slow from morning...
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sumit mann (@IamSumitMann) reported@JioCare I am not clearing until you check the recordings and tell me why I was being lied by customer care executive. I am also waiting for the emails I sent and not getting any reply on that
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Kapil dev (@lovekapil143) reported@JioCare Such a wrost network @JioCare
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Subhadip Dey (@Subha1596) reportedHey @JioCare, my JioFiber service is down in Howrah (ID: +913331976232). The router is blinking red, indicating a total signal loss. Please raise a formal complaint ticket and arrange a technician visit to resolve this immediately. #JioFiberDown #JioFiber
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Amit Hasnani (@amithasnani) reported@reliancejio @OfficialJioPC Worst Internet Fiber provider
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Sachin Kumar (@thesachinkum) reported@JioCare The issue is still not resolved. I sent a DM today but no response on it. Still getting just 1 signal bar with 4G signal not 5G.
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Sagar (@Sagarparekh1812) reported@JioCare By tomorrow night, if complaint is not registered or solved- or if the technician doesn’t come, then I am cancelling my jio internet
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Kushal goswami (@Kushgoswami1993) reported@JioCare I have been following up since 09 Jul 2026 regarding my non-functional JioFiber connection. Multiple service requests (SR00003AVQX7, SR00003B4DZF, SR00003B98VT) remain unresolved. Kindly escalate this on priority and restore the service immediately.
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Vishal (@VPvishalpawar) reportedDear @reliancejio @JioCare I am jio air fiber user There is something seriously wrong with your service since past 15days ! Everything collapses at drop off the hat .. Depute your engineer i have more than 50 service request from my user id 2473796285 !!
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Soumitra Khatua (@Soumitrakhatua9) reported@JioCare What understand ? What you guys are doing , I'm giving you all information regarding issue , still no solution from your end. I already provide Executive number who is not answering call. What action you guys taken ? @JJWatt
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Vivek Chennuri (@cherryvivek) reported@JioCare Just tell me how much more patience? It's already over 5 days now. You provide a resolution date and nothing happens by that date. Do you really want to solve the issue? or by not resolving, are you indicating me to reach out to some other service provider? @reliancejio
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Mitesh prajapati (@mpraush22) reported@reliancejio since 15 day jio fiber not working in surat my area I have logged complaint serval time but not attached by engineer During call to support they said there is no slot available We want to know if jio not able to provide service then why it running @_MukeshAmbani
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bakwas (@bakwas22) reported@reliancejio have you some shame I recharged 5g But your net service is 0 I can't sand a single whatsup msg This is on going 1 months I complaint many time but 0 result You msg me please send your number and text msg on personaly
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Soumitra Khatua (@Soumitrakhatua9) reported@JioCare @JioCare I need call back. Please call me and solve my issue. Contact number - 9870917544
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Hevan Patel (@Hevan_Patel) reported@JioCare Yet the issue is not resolved please do the needful as soon as possible. The issue is persists since last 15 days but yet not resolved. I raised this issue four time in just a week so do the needful on immediate basis.
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Kanishk Sinha 🇮🇳 (@kanishk111) reported@JioCare The problem still remains
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Samruddhi koli (@Koli_Samruddhi) reported@JioCare Replied the necessary details. Requesting your support at earliest. Internet down for last 2 days with no engineer support
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Nehal Darji (@nehal_darji) reported@JioCare @reliancejio My JioFiber has been down since yesterday. While raising the service request, I selected today's morning slot for a home visit, but the app scheduled it for 16 July instead. As someone WFH, am I expected to wait 3 days for a resolution? SR ID: SR00003B618J
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@Mack_986 (@986Mack) reported@_Creation22 Airtel is making false promises about unlimited 5G. Since it doesn't have a standalone 5G network, its "unlimited 5G" offering comes with restrictions. I would say you must think of getting a Jio SIM, as @reliancejio has a standalone 5G network and genuinely provides unlimited 5G
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Sudeep Pokhriyal (@sudeep1185) reported@reliancejio @JioCare will there be any action on this complaint. Your engineer and support staff is not picking up the call and not available Mr Manish Gaikwad
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sumit mann (@IamSumitMann) reported@JioCare Ask you customer care executive to pay it because I relied on there communication
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아리랑 (@_findingyoongi_) reportedIs the app and site down? Trying to recharge fiber but unable to proceed to payment @JioCare
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Ranjan Nayak (@iamranjannayak) reported@JioCare It is been a week aftr the above message,haven’t received any response frm ur team neither the call centre no is getting connecte, pls note am not going to pay u this month bill unless loss days r compensated .Also let me know when can I expect network to resume or to be normal .
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Rashmi (@RashmiDubey01) reported@JioCare Hi, I have sent a port request &need some help.