Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Patna, Kolkata, Nashik, New Delhi, Chennai, Chhindwāra, Bengaluru, Lucknow, Raurkela, Cochin, Delhi, Virār, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 6 hours ago |
|
Pune
|
Total Blackout | 7 hours ago |
|
Patna
|
Internet | 7 hours ago |
|
Kolkata
|
Wi-fi | 7 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Pune
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shilesh Kumar (@shilesh44274) reported@JioCare I port my sim card from idea to jio before some day but now I really feel it was my wrong decision because very poor network coverage and I have 5G unlimited plan but not able to use even 1 GB data in last 5 days..
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Priyank Jain (@priyanktweets) reported@JioCare Still no visit, still no update, still no internet. Is this such a wired service. #Jio #JioFiber
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sushil raman (@sushil_raman) reported@JioCare I am trying to get a solution from last 20 days without any luck . Don’t know how long this is going to take.
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Shailesh Bhosale (@shailesh8199) reported@JioCare @reliancejio Your team keeps asking for the same details while ignoring the actual issue. My order was cancelled due to equipment shortage. Please stop repeating scripted replies and confirm when equipment will reach Ratnagiri and when my AirFiber will be installed. #JioAirFiber
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JioCare (@JioCare) reported@RealRaghv Hi, we are sorry for inconvenience caused to you. We have raised a complaint for the issue with reference number SR00003AF6PN. We will update you soon. You can track the status of the complaint through the MyJio app by going to Menu >> JioCare >> Track service request - (1/2)
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Harshit Tiwari (@im_tiwari_ht) reported@JioCare @JioCare @reliancejio Absolutely pathetic service! My Jio AirFiber has been entirely dead for over 85 hours, and my multiple emails and X post's have been completely ignored. My patience is officially over, and I have formally filed a complaint with the Consumer Forum. I (1/3)
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Kuna Pradhan (@KRPRADHAN123) reported@reliancejio Ghasian in Patnagarh Balangir Network Issue in Every day no call no net Wow Jio Kiya Bat re Tera Service
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Asuriya1996 (@AlluSuryanaray3) reported@reliancejio @JioCare I would like to express my special thanks to the Manager, Lenin, for his prompt action regarding my SIM replacement. He immediately arranged for the SIM to be sent to my home and resolved the issue quickly. He continuously followed up until the SIM was delivered to my home.
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Sayyad Aman (@SayyadAman48721) reportedProvide my additional data don't ignore your customer 🤬 @JioCare
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Tushar Dodiya (@tushardodiyaa) reported@jiothings @jioMotive @JioCare Now, the same problem has occurred again. Two days ago, the device failed to register a trip, even though the app correctly displayed all the vehicle data and location. This clearly indicates that the device was connected and functioning, yet the trip was not recorded.
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Nikhar Pradhan (@Nikhar13) reportedMy Jio Fiber internet is not working from 2 days. Appointment rescheduled twice without any intimation and even after that no update, no visit from any one. Contact Centre trying to dodge the questions and deliberately disconnecting call @reliancejio @JioCare worst experience
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vikas (@vikaskavi08) reported@JioCare No customer care ... Total raise complain. Third class service you can check your on system too. My neighbour change to airtel. Check ur system in area
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Pravash Pradhan ( Sonu ) (@pravash_sonu) reportedHi @JioCare, the network is good outside my house, but the signal becomes very weak indoors. This causes call drops and poor internet, making it difficult to browse or watch videos. Please check the coverage in my area and resolve this issue. @reliancejio
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Kamal Ashok (@kamalspm) reported@JioCare Got the service back. Expect it to continue without service disruption.
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Pritam Shukla (@shuklapritam0) reported@JioCare Jio created a monopoly in the telecom sector, now he is using their power. For 2 days there has been no network. Worst service started now .
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vinit shah (@vinit_31) reported@JioCare can u please help me with ordering sim online. Ur video verification is very buggy and trash. Can u arrange someone to visit me ? I need to port from Airtel to jio. Already have the port number ready. Please some how arrange a call back or new sim
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Harshit Tiwari (@im_tiwari_ht) reported@JioCare @reliancejio silence is unacceptable.I am officially discarding this useless AirFiber box from my home. I demand full compensation for the professional disruption, mental harassment, and the days I was billed for a dead service. Stop scamming customers! @TRAI #JioAirFiber #ConsumerRights(3/3)
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sudhir singh Rathore (@sudhir_singh99) reported@JioCare No need to your support now. Guide your technician dont call me for appointment. I will never use jio services again and port family numbers also. Thank you for worst experience @jagograhakjago
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Patriot (@00tweet_bot00) reported@JioCare airfiber got down during fifa wc live match🙄in first 30 mins,till then waiting for ur pathetic network🥲
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जेस्सी 2.0 पिंकमेन (@Crystle_Meth) reportedDear @JioCare, My Jio Fiber has been down since 3 June. Despite multiple complaints, the only response is "engineer will visit," but the visit keeps getting postponed. No internet, no resolution, no accountability....(1/n)
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ajaycatt (@ajaycatt07) reported@JioCare @reliancejio @ril_foundation I request an immediate resolution to this matter. If the issue is not resolved promptly, I will be compelled to escalate the matter to higher authorities and the consumer grievance forum. (12/16)
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Dharmin (@Dharmin_ms) reported@JioCare Have sent detail. I want to know exact cause of the issue.
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Mihir Talreja (@MihirTalreja3) reported@JioCare Details shared, I still stand on my point I pay for a month and if it doesn't work for 3 days because of you company should compensate me for those 3 days.
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Surya Kumar (@adhavan_surya) reported@JioCare @reliancejio You guys want to loot people money and make ur owner a rich person WORST WORST WORST customer care and USELESS people working on it. Check the status of my fiber and validate how many chasers i made for installation and now for refund of ur inability.
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Pranaynagre (@Pranaynagre1) reported@JioCare How can you not find any detail about my sim. Is this msg fake your executive called me thrice for purchasing sim and now no help. Dear Customer OTP for Order Reference No- NO0001EBH6Y0 and Jio Number 9699651363 is 334085. Time to port my all sims n jio airfibre to @airtelindia
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Satish gupta (@satishgupta026) reportedMessage Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction. @JioCare
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Siddharth (@Mumbaikar_Sid) reported@Airtel_Presence @JioCare now it is getting really irritated there is no network of both since last 24hrs in Virar
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Mihir Talreja (@MihirTalreja3) reported@JioCare Jio fibre wifi not working for past 3 days contacting customer support and they're just telling me to unplug the wire and plug it again no call support nothing my bill is also paid, pathetic and you guys won't even give me refund for my wifi not working since last 3 days
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MeMumbaikar (@MeMumbaikar_13) reported@reliancejio @JioCare the fiber has water running on it hence the router got blasted. I raised the complaint but as usual no one attended yet .
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Mohit Gupta (@mohit4744) reported@JioCare Does 11 days to resolve the issue not count as delay? @JioCare @reliancejio