Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Thiruvananthapuram, New Delhi, Bhopal, Chhindwāra, Āsansol, Kallakkurichchi, Mumbai, Pune, Chennai, Mohali, Patna, Kolkata, Coimbatore, Indore, and Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 54 minutes ago |
|
New Delhi
|
Wi-fi | 6 hours ago |
|
Bhopal
|
Wi-fi | 8 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Āsansol
|
Phone | 9 hours ago |
|
Kallakkurichchi
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare I want to see my ticket reopened. Why did you close the ticket. When I have never asked for the closure of the ticket. The issue from the time I have taken the connect ie.e from 1 month. Reopen my tickets. Need FTTH con in Eden Garden Society, AirFiber is a flop.
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Deepak Malav (@Cdeepmalav) reported@JioCare @JioCare how can anyone be rest assured whn no one is providing solution. Raised issue since more than 20 days but nothing happened. SR getting closed without resolution multiple times. Wat ur team doing apart from reopning the SR ? If u can't do anything then refund my money
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Siddharth Jain (@jainsid21) reported@JioCare pathetic service offered by your support team struggle with internet connectivity and support since morning and no resolution provided have raised SR00003F41J9 engineer was supposed to visit by 6:00 pm but no one visited till now
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Anir 🇮🇳 (@anirbanmishra) reported@reliancejio please prove digital life , just wanted to work from home for 2 weeks because of personal emergency , could not even attend a single meeting since last two days . If this is the reality of your service then I wonder how will we achieve digital life in India
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare The Zombie Drugs has consumed @reliancejio such that they are on loop mode or lost in hallucinations so that they are not able to provide a solution for last 20 days
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Bablu Modi (@bablumodi2019) reported@JioCare Why I am not getting the refund? Bloody team and your service.
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Akash Jaiswal (@space_monkey_05) reported@JioCare @reliancejio Is this how @JioCare , you treat your customers. You customer care is pathetic and on-ground support is disgusting.
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Praduman Yadav (@pkypraduman) reported@JioCare Extremely poor internet speed despite Jio tower being barely 300 metres away. This issue has been persisting for the last few months. Multiple complaints have been made, but no effective action has been taken.
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Nilavarasan V (@nilavarasan_v) reported@JioCare @JioCare 2/2) I request to resolve the issue or refund the amount of un used upcoming plans I can port to any other good network. I have been using this SIM more than 7 years. I don't like your cheap business tactics.
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Sai Ram Kotha (@sairamkotha) reported@JioCare 100+ days since my JioFiber relocation. The promised voucher/pending balance is still not credited. Contacted JioCare multiple times via calls, but no resolution. Please resolve this
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Harsha (@vardharsha) reported@JioCare that is the whole issue....since yesterday about 4-5 technicians have changed and the timing too....but no one has turned up or tried fixing the damn thing
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Satyen Melwani (@satyenm) reported@JioCare This is no help. Already been through your call center and your website and registered my interest. It's almost as if no one can get this done. or there is not interest.
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Subharaj Behera (@Subharaj5889) reported@Imadvika1 @JioCare Writing Bye-bye, @reliancejio. 💔 7 years of trust, but the same network issues finally ended it today. Sometimes, enough is enough. Goodbye, Jio! 👋
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Satyen Melwani (@satyenm) reported@reliancejio Trying to contact your team since Monday for a new internet connection in Pune. Called customer care, no response yet.
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Gaurav Singh (@Free99Thinker) reported@AdityaConsul @JioCare Same problem which Airtel once had because of Congestion. Jio needs to improve.
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Surendra kumar Sahu (@SurendraKsahu) reported@JioCare Jio is also refusing to acknowledge these service failures, including the false “Hold as per your request” status, loss of working days and harassment. Please address these issues and my compensation claim instead of marking the matter as resolved. (2/2)
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Saujanya Chaudhary (@SaujanyaChaudh4) reported@JioCare Still no response @JioCare This is a public platform team, do you guys not care about your reputation at all? Is this the customer experience you offer?
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Jaya Dubey (@jaya_6400) reported@reliancejio @JioCare for god sake don't call us frequently and threaten to stop incomming calls, this issue was already raised in Rajya sabha by @raghav_chadha Member of parliament. It's really they say recharge even if u don't use, I use wifi at home, use other mobile for call.
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Harsh (@Harshh_designs) reported@JioCare can you actually fix the wifi before ghosting me?
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Prabin Kumar Nayak (@prabintennis) reported@reliancejio This network outage has been going on for the past 3 days, with no resolution so far. The app now says service may be restored by 27 Aug 2026, 3:34 AM. Please look into this urgently.Customers should not have to remain without reliable connectivity for several days
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Deepak Malav (@Cdeepmalav) reported@JioCare @JioCare you are here to help but not helping anything. Just playing the game of closing and opening of the SR. That's it nothing else. Let me know how to get it escalate for this with your higher authorities?
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Bhavik Daftary (@daftary_bhavik) reportedHi @reliancejio @JioCare recently switched to postpaid, but it's tracking old address on Bill, kindly help change it #jio @TRAI #trai #postpaid
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Abilashkar 🐂 (@abilashkar) reported@JioCare Irritating computer customer agent 0731 366 1140 either ask humman gaget to connect or don't connect
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Jai Marcos (@sujaku012) reported@JioCare @JioCare I need reimbursement of my plan as you are unable to fix the issue. Even after scheduled no engineer visited again. You closed ticket without resolution. When can I expect reimbursement, please immediately take back your dabba connection
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MRIDUL AHAMED (@mridul_ahamed) reported@JioCare How much time needed to resolve the issue. If you want to delay please refund my relocation fees as I have @airtelindia or @ViCustomerCare to chose.
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Lalit Patel (@patel2685) reported@JioCare I think now jio fiber internet is worst then before..not able to watch any vedio stable to 5 min.. Shared photo via message..no response.
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Common Man (@CommonMA1234567) reported@Bajaj_Finserv @reliancejio I have recharged 39 rs extra data pack on my mobile number 9691309177 1hrs back from bajaj Finserv aap. My money already deducted but recharge not done. My network is still so & showing no data pack available. Resolve it
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Dr Akash Rajpal (@akrajpal) reported@JioCare The problem is yet not solved. There is a backend server issue I'm sure. The smart tv jio tv app is asking for OTP evey few hours. Please address this issue urgently. Is there a paid service. I thought one settop box is allowed to work alongside one jio tv app like it used to.
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digvijay kumar (@G9835551) reported@JioCare My JioFiber connection not working because the fiber cable has been physically cut/broken. I had already scheduled a technician visit, and Jio provided a specific time slot for the technician, but no one came. Service Request No.: [SR00002NOIDQ] [Mob:7909015457]
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @reliancejio on what your team is working on from last 3 months, stop ✋ lying. And pls stop this fraud of providing connections in non-serviceable area. More than 20 SR. And no action, from top to bottom everyone is on same line of cheating customer. #fraudJio #NoToJioFiber