1. Home
  2. Companies
  3. Reliance Jio
Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 65% Internet (65%)
  • 16% Wi-fi (16%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Chandigarh, New Delhi, Chennai, Chhindwāra, Patna, Indore, Bengaluru, Jabalpur, Delhi, Durgapur, Vijayawada, Ahmedabad, Cochin, and Lucknow.

CityProblem TypeReport Time
Kolkata Internet 15 minutes ago
Chandigarh Internet 39 minutes ago
New Delhi Total Blackout 1 hour ago
Chennai Internet 2 hours ago
Kolkata Internet 2 hours ago
Chhindwāra Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Tejinder_dass
    Tejinder (@Tejinder_dass) reported

    @Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.

  • Nabhoneel88
    Nabhoneel (@Nabhoneel88) reported

    @JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani

  • irfankhanzirfan
    Irfan khan (@irfankhanzirfan) reported

    @reliancejio due to high voltage adapter burnt sir.. send a agent for help

  • siddhartha_daga
    Siddhartha daga (@siddhartha_daga) reported

    @JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?

  • rai_avichal
    Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported

    @Saurabh_Pinch @reliancejio Worst network jio ...

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • harshitanand124
    Harshit Anand (@harshitanand124) reported

    @reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare

  • cryptoumang
    Umang Shah (@cryptoumang) reported

    @JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare @jiocare Dear Support Team, I am writing to complain about the poor internet service on my connection. I have been experiencing frequent disconnections, very slow internet speeds, and unreliable connectivity. This issue has been occurring repeatedly and is affecting my work..

  • Focus_SME
    MNC (@Focus_SME) reported

    Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

  • khanthefatima
    Fatima Khan (@khanthefatima) reported

    Can someone from @JioCare DM me as I try to figure out a problem please

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    Writing @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare

  • bizsandip
    Sandip Pramanik (@bizsandip) reported

    @JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI

  • rajdevsagar05
    Sagar Rajdev (@rajdevsagar05) reported

    @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

  • AKChandra
    Akhilesh Chandra (@AKChandra) reported

    @JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue

  • Ovais46750771
    Owais Ahmad lone (@Ovais46750771) reported

    @JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network

  • Ravi48203020
    #Farmer #ProudFarming (@Ravi48203020) reported

    @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare I didn't hear anything from you, also engineer also not visited from morning. Tell me is jio internet is down woldwide ??

  • RakeshVirendra
    Virendra Rakesh (@RakeshVirendra) reported

    @JioCare Its your job to call the customer and confirm the appointment, and why no one visited today

  • vickygeetha28
    Tyson Vignesh (@vickygeetha28) reported

    @JioCare I am experiencing issues with my Jio fiber today. Router has green light but no connection since morning. Please help.

  • WildBwoy
    WildBwoy  (@WildBwoy) reported

    I am the only one who is suffering from this pathetic internet service of @JioCare or is it for everyone

  • TheTJ69
    👑🍟Lord Potato🍟👑 (@TheTJ69) reported

    @JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?

  • BishalDubey6
    Vishal Dubey (@BishalDubey6) reported

    Dear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.

  • ajaykoul43
    Ajay Koul (@ajaykoul43) reported

    @JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage

  • kartikgk07
    Kartik (@kartikgk07) reported

    Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup