Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 9: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Mumbai, Hyderabad, Kolkata, Bengaluru, Allahābād, Chhindwāra, Lucknow, Ahmedabad, Pune, Dehra Dūn, Thiruvananthapuram, Salem, Varanasi, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Hyderabad
|
Phone | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr strange (@avi_avi84yahooc) reported@JioCare Moreover Anuja, your network can play a single mp3 song without any hindrance ...are you saying me a million dollar company can't play a single hey Ram song
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Pravin Singh (@mynamepravin) reportedHello @JioCare Jio network is not available in my area from past 2-3 hours. Please fix it soon.
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Dhananjay RAjput (@babusaheb90) reported250 asking please slove my problem @JioCare my nu 9389936733
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Sunil Kumar Sharma (@SunilSh96047231) reported@JioCare I want to port out of jio network i am not getting the network any where
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Pankaj (@Pankaj87903126) reported@JioCare Problem??? Thr is no problem as such, ur router is already unstalled, u jst hve to send engineer who wil pik d devices dats it... Whats is so complicated in this in which ur entire ream is working hard from last 2years???
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Pushkar Chaudhari (@pushkardc16) reported@JioCare @JioChat Jio's live chat is really really bad instead of solving problems they just say we received your complaint. Looks like i need to shift from jio to other.
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Shaikh Khaja ✳️ (@ShaikhKhwaja_) reportedInternet speed is very slow in Kranti chowk, Parbhani Maharashtra from last 15 days.@reliancejio has charged 4G plan, but service is likely 2G.Who is responsible for this? @TRAI can take action on @reliancejio ,ya work under pressure of Modi's friend?? Indian people has cheated.
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Dr strange (@avi_avi84yahooc) reported@JioCare It's not about travelling whomsoever it may concern, it's about providing coverage in still location where we are sitting even your network is poor and calls aren't clear even the most important calls ....why can't you understand ...you don't understand...even howsoever
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Bhawana Rawat (@FlyHighRawat) reportedProviding service at best.. Too active to provide service which is not important for customer. & Tooo slow to respond for service which is utmost important for customer. INCREDIBLE!! @JioCare @Anant_ambani1 @reliancejio
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dewasis yadav (@DewasisYadav) reported@JioCare request you to cancel my order as their is no communication from the team regarding installation. Cancel and refund the amount. Order No. - NO0000NA95N8
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Bhawesh Sharma (@Bhawesh92709218) reportedVery bad service from @reliancejio . I have took the jio fiber connection still waiting for the connection however jio sales boy took the payment in advance . I am still following up with them but not getting resolution from jio end . @JioCare Order No:NO0000NARA9Y
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Meninist MRA (@meninist_mra) reported@JioMart_Support @reliancejio Jiofiber customer care, I'm Jio Fiber customer. invoice of March month 2022 is not available in your app/website. Several requests sent already to your cs. They were helpless. Pls send me the password less copy of the invoice for the recharge done on March 2022.
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Pradidiary (@pradidiary) reportedJio More frequently network drop and no service issue happening in my area Getting back service only after putting phone in flight mode Even with network, data not at all working Pincode: 560037 @reliancejio @JioCare
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Devi BTS Boi 💫 (@mr_devi_04) reportedmy Dear jio India me on this number 8081104411 there is no Xiao employee who speaks to me first you recharge this number and then I refuse you talk to me by abusing me so poor Xiao Service I never thought @reliancejio @JioSaavn @JioCare बदतमीजी से बात करता है जिओ कर्मचारी
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mehul vaidya (@mehulvaidya3) reported@JioCare @reliancejio internet not working on my number from last 4-5 days . Done recharge of 666 on 11 October. Able to call from number but net not working. Went to jio store . support person asked me to pay 50 for sim 250 for mandatory recharge. Please help. Else I will port
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RONITH RAVI (@brave_ron) reported@reliancejio My Internet connection is facing issues since Thursday. An engineer visited the site and still there is no resolution. Can you please just do something about this! Service Id: 2235746287.
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Waheed (@waheed21aw) reported@JioCare Every day i am trying to reach the executive 1st he said not possible to fix this issue then when I escalated he is saying 1/2 hour 1 hour but doesn’t turn up. Today he promised before 10am my issue will resolve but he is not at all picking up my calls. His number is 8217427405
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KiKi (@ChyneKiki) reported@JioCare What happened Rashmita? Why have I not received and update? Are you going to leave me hanging like Bodhi? If you can't resolve my issue then I suggest you deactivate my account and I'll switch to another ISP.
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Ayaan khan (@khanayaan577) reportedEvery single day we face slow speed in our area. Even after complaining multiple times, no concrete solution has been found. What is this behaviour @reliancejio @JioCare @jio
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bilal hamid (@bilalhamiid) reported@JioCare So you are telling me that the amount 719 Will adjusted in instalments for comming seven years as I need to pay monthly 10 for pre on post service. This is pathetic is there not any way you can transfer the amount as recharge amount to my number.
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Jayateerth Deshpande (@JayateerthD) reported@JioCare I complained about a cheating of Rs.2000 with me by your representative and your team closed the ticket by stating my number is active now. Is this how the service we expect from jio? Frustrating after a long follow up for a week this kind of response
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John K (@renny1969) reported@JioCare Nobody has turned up again. Pathetic service. More than a month and no response. Refund my money. That's all I need
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Gaurav Human ❤️ (@gauravhuman) reported@JioCare Siddhesh if you check the chat with your this account you will find I have in past reported same issue many times to which no proper solution or explanation is given ever.
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Sanjay Kumar (@ksanjay1491) reportedBut, we are still not getting 4G Coverage in our area... 10-12 days we got very good network connectivity, but since morning, not a single bar of network is appearing..No words..@reliancejio @JioCare
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Amol Arun Chitre (@chitreamol) reported@JioCare What is wrong with your network since yesterday? Painful during Diwali days to experience such a pathetic network.
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Death_devilAG (@Death_DevilAG) reported@_MukeshAmbani @JioCare shame on u Mr MUKESH AMBANI N UR CUSTOMER SERVICE DOESN'T KNW HOW TO SPEAK TO A CUSTOMERS N EVERY WEEK U PEOPLE AFTER TAKING MONEY CUT THE INTERNET SERVICE WOW SHAME ON U
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Waheed (@waheed21aw) reported@JioCare I need a commitment. I am very clear if this doesn’t gets resolved today please disconnect the connection I shall go with someone who knows what is customer satisfaction. I am unable to bear the tension u guys have given me anymore. I don’t need this.
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ranu parwal (@ranuparwal) reported@JioCare @reliancejio @reliancegroup Awaiting updates Priyanka. Just let us know Jaaana kaha hai, Enterprise wala ID, Jio gallery or the Bot.....All channel tried...Plz help me fix this issue ...Its my dad's no and I am only doing this since last evening.Its critical.
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Ramit laha (@RamitLaha) reported@JioCare @reliancejio @JioCare as I said you guys the most unpredictable worst customer care service you are. This UTR number you are providing this was processed on 29th Aug which was already failed this whole conversation is going to re- process it again. #Saynotojio #worstcustomercare
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BaKr (@badrikrishnan6) reportedI have ported my number from Airtel to Jio. The balance amount has been cleared too. Yet Jio says Airtel is blocking it. Airtel says I don't know, visit an Airtel store.Really wonder what level the services on both sides have come down to.. @Airtel_Presence @airtelindia @JioCare