Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Agra, Guwahati, Chhindwāra, Mandi, Pune, Chandigarh, Dehra Dūn, Hyderabad, Nashik, Shirpur, Indore, Ahmedabad, Chennai, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 16 minutes ago |
|
Agra
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 8 hours ago |
|
Guwahati
|
Internet | 10 hours ago |
|
Chhindwāra
|
Wi-fi | 10 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ajaycatt (@ajaycatt07) reported@JioCare @reliancegroup @RIL_Updates 4. Provide a permanent resolution to my internet connectivity problem at the earliest. If the issue is not resolved promptly, I will be forced to escalate this matter to higher authorities and the appropriate consumer grievance forums. (5/7)
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maanik julka (@maanikjulka) reported@JioCare Still no resolution for my JioFiber (911872359600). The service has been dead for weeks. I have already filed a formal grievance with the Consumer Helpline (Docket: 9603933) for Deficiency in Service and Harassment. Stop stalling and process my permanent disconnection.
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***** (@InjunMo) reported@reliancejio Why have you started disconnecting VPNs? What kind of clandestine **** are you into now? Gadkari
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Harshvardhan 🇮🇳 (@hvar24) reported@JioCare Is this your process asking customer PII details over social media you should have sent mail for that, Please take some support from senior and i have sent mail to Jio care mail ID also, What were you want please ask me over email.
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Adv. Aman Thkaur (@advocate_amant) reported@JioCare This bullshit my internet is still not working completely fuked all u saying our team is working Where is the team ??
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▄︻デⓀⒶⓃⓃⒶⒹⒾⒼⒶ══━一💥 (@Biggbosska12036) reported@JioCare @reliancejio Complaint Ref: SR000039HGB1 Complaint still not resolved. Internet issue is getting worse day by day. Very poor service and only false promises so far. We pay for service not for excuses. Fix the network immediately or I will port to another provider.
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sanjaya pradhan🇮🇳 (@SanjayaP1993) reported@JioCare @TRAI I'm recharging the 5G Package but getting less than 2G speed. This is completely unacceptable. Kindly improve your network coverage and speed. Thanks.
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avinash ranjan (@writeravinash) reportedDear @JioCare my jio fibre hasn't been working for three days. In May it did not work for 15 days. May I know why is your service so rotten. I just want someone from your end to call me and tell me when will I get my Internet connection back. #jiofibre #jio #jiofibrenotworking
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Ankur Tripathi (@CoderAlgo) reported@JioCare @JioCare Please read the issue carefully. It has been 3 days now, and my Jio Fiber is still not working. The technician has not visited yet. What pathetic service! Why is the technician rescheduling the visit? There is a 100% chance it will be rescheduled again.
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Vansh Bhardwaj (@vansh__03) reported@JioCare I appreciate the response, but “at the earliest” isn’t a timeline. Please confirm whether my installation will be completed tomorrow. If not, kindly let me know the exact date so I can decide whether to continue or cancel my order. Order ID: CO0001T7XSZH
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Surya (@KrsnaTheDarling) reported@JioCare I have done recharge till my connection is not activated and your pathetic customer care service is not responding @reliancejio Can you please check everytime it's same experience
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Vansh Bhardwaj (@vansh__03) reported@JioCare Generic replies won’t help. My JioFiber order has been pending since 30th June. I expect installation tomorrow. If it’s not completed, I’ll cancel my order and request a full refund. Please escalate this. Order ID: CO0001T7XSZH
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Mohammed Anzil (@anzilone) reportedHey. Unable to make Calls @JioCare... Any issues?
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ajaycatt (@ajaycatt07) reported@JioCare @reliancegroup @RIL_Updates I request you to: 1. Reopen my complaint immediately. 2. Arrange for a technician to visit my location and investigate the issue. 3. Ensure that service requests are not closed without customer confirmation. (4/7)
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test (@ashar_saif) reported@JioCare I am sitting behind my router, everything I have tried your engineer also visited two time they didn't fix anything. Just checking the OTP and close the case.
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Rahul Pal (@rahulpaul09) reported@JioCare It's been 1hr I have DM but no response as well! Disgusting! @_MukeshAmbani ji FYI this is the service jio is providing to there customers.
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Mahimna Mevcha (@mahimna2976) reported@JioCare My refund issue is still not resolved @JioCare @reliancejio
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JioCare (@JioCare) reported@ganesh933cd @reliancejio Hi Ganesh, we apologize for the inconvenience caused to you. We have rescheduled the visit as per earliest appointment slot. You will also receive an SMS confirming the exact date and time of the appointment. Rest assured your issue will be resolved at the earliest. (1/3)
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Shareq Inamdar (@itssrq) reported@reliancejio has to be one of the worst service provider in terms of 5G in Hyderabad. @JioCare
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dhruv (@dhruvmakes) reported@JioCare we ordered a JioFiber connection today morning, your agent came to install and we purchased the plan . After that he told us the installation team will come in an hour and its evening now and no response from the agent and your customer care Order number : NO0001EF70UG Kindly help
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Rishabh Chaturvedi (@rishabhroxx1995) reported@JioCare @reliancejio I hv raised complaint 2 days earlier, but the service request has not been resolved yet, no engineer has visited. In today's internet dependent world, I am not having internet, as your loyal customer. Is this the way to treat?
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nayana kadiyala (@nayanakadiyala) reported@JioCare @JioCare No resolution yet, who can assist me, plse note that I have made the payment on 2nd July so there is disruption in services?
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ajaycatt (@ajaycatt07) reported@JioCare @reliancegroup @RIL_Updates However, there has been no proper resolution from your side. The service requests are being closed without my consent and without resolving the issue (2/7)
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SYED WASEEM سید وسیم ಸೈಯದ್ ವಸೀಮ್ सयेद वसीम (@legend_arsalan) reported@JioCare Guys what the hell is wrong with you My Jio eSIM was previously registering on roaming networks in Qatar and receiving OTPs. It now shows ‘No Service’ although Ooredoo and Vodafone are visible. Please refresh or reprovision the International Roaming profile on my number. 1-2
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Rajeev Ranjan 🇮🇳 (@its_rajeevvv) reported@JioCare Dear Pravin, I have already provided the specific details in the Direct Message. Please investigate this issue immediately to ensure better internet connectivity for It is directly affecting my online classes. I need this to be resolved quickly. Thanks.
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Vansh Bhardwaj (@vansh__03) reportedWorst service from @JioCare @reliancejio . I raised my JioFiber installation request on 30th June (Order ID: CO0001T7XSZH). After repeated follow-ups your team now wants 6 more days. This delay is unacceptable. I expect the installation to be completed tomorrow. Please prioritise
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Jerry (@Udanpirappuu) reported@JioCare @reliancejio I have opted for Jio Fiber in the morning. I got an OTP in the morning but still didn't get ORN number or received call from no one. Plz help
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare @JioCare SR000039XO0H - Future date is NOT acceptable. This is 5th day since payment. Please provide EXACT installation date. If not confirmed in 6 hours, filing TRAI complaint now.
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Radheyshyam kumawat (@BhilwaraRaja) reportedWhy no network my location while I recharge 5g @reliancejio @JioCare
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Abhishek jain (@Abhishe72830576) reportedSuch a pathetic service from @reliancejio @JioCare your customer care is not for the care she ended my call without even any solution