Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (14%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chandigarh, New Delhi, Mysore, Kolhāpur, Chhindwāra, Guwahati, Rājkot, Morinda, Lucknow, Ahmedabad, Panaji, Dehra Dūn, Jewar, and Agra.

City	Problem Type	Report Time
Bhopal	Internet	2 hours ago
Chandigarh	Wi-fi	3 hours ago
New Delhi	Internet	14 hours ago
Mysore	Phone	15 hours ago
Bhopal	Internet	17 hours ago
Kolhāpur	Internet	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mintoo Rajpoot (@mintooraj) reported 40 seconds ago

  Can someone from @JioCare help in resolving this???

• 
  Segi Mahi (@Kumse2) reported 3 minutes ago

  @reliancejio @JioCare I have done payment for Jio Air fiber , still not installed and activated .Many time called but no response.Very worst service. After getting payment they have rejected my calls.

• 
  Are O Moorakh (@UltaLota) reported 8 minutes ago

  @JioCare @reliancejio The network continues to be bad for past week and now completely off for 2-3 days. I have work from home and it is disrupting my work. Can you kindly fix this at the earliest?

• 
  Sam Sun (@SamirS4876456) reported 10 minutes ago

  @JioCare Hi habiba send a guy to my home to first understand and fix issue

• 
  Shivam Patel (@https_shivam_09) reported 10 minutes ago

  @JioCare @JioCare My problem is still not resolved yet.

• 
  Karan Raul (@KaranRaul6) reported 12 minutes ago

  Dear @JioCare The network here is so poor since last one year that neither calls are made nor internet works at . This is final and serious competition from my side, otherwise I will shift 50+ Jio members of our village to @airtelindia . That's it, please resolve the problem ASAP

• 
  Shardul Kumar Singh (@iamshardulkumar) reported 14 minutes ago

  @JioCare @reliancejio No resolution provided until now. No calls, no SMS, no mail—nothing. This kind of service is not expected from a company of your stature. #Refund my money ASAP. I don’t want your internet connection! #patheticservice @jagograhakjago

• 
  aviral mishra (@aviralm91143091) reported 14 minutes ago

  @JioCare Yes after that response I decided to port. 5G is not working properly in this area since 1 year and you guys asking to use 4G. No worries there are other service providers also

• 
  VELMURUGAN SELVARAJ (@VELGAMURUGAN) reported 14 minutes ago

  @JioCare What happened sir? Yet now there is no response from your side. For installation itself your people are not taking any responsibility, then how I have to think about your service. Kindly refund my amount immediately.

• 
  karthik S (@KarthikKruzz) reported 16 minutes ago

  @JioCare Your pathetic service, how long you make customer wait? Its been 16 days waiting for refund whats stopping to return my money?

• 
  🅦🅗🅨....❓ (@WhyVoice) reported 21 minutes ago

  @reliancejio @JioCare @RIL_Updates That is Not a reply. Without solution you are just playing games. Most inefficient Jio service and exectives sitting here. No technician assigned even after 37 hours of DEAD INTERNET❗ Which service provider keeps your Internet Dead for 2 days❓ Its one and only -- JIO

• 
  Mayank 🇮🇳 (@_Mayank_Mittal) reported 28 minutes ago

  its been two days of using @reliancejio home airfiber but few things will definitely force me to discontinue from next month 1st only 1TB of usage (10%already used up) 2nd as Electricity gone Signal of jio gone

• 
  Dalip (@Dalip_2023) reported 30 minutes ago

  JioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber

• 
  Sushant Singh (@Sushant_speaks) reported 30 minutes ago

  @JioCare @reliancejio Unable to make calls or receive messages. Wtf is this?

• 
  Sampada Kinalekar (@Sampada23may) reported 31 minutes ago

  @Airtel_Presence @airtelindia I messaged you almost 2 hrs back and there is no reply from your side. Your area manager has blocked my number. What type of service is this . My entire complex is reaching out to @JioCare to switch to airtel.

• 
  Ankit (@AnkitNagrale777) reported 31 minutes ago

  @reliancejio @airtelindia Mobile network at Lodha Amara, Thane (400612) is pathetic. 📵 On the 30th floor, there’s barely any indoor signal, making calls and mobile data almost unusable. More focus on selling Wi-Fi, less on fixing basic mobile coverage? Fix your network.

• 
  G.D Sati (@gd384) reported 32 minutes ago

  Second day without Jio mobile internet, and still no resolution. Customer care is only doing formalities with zero action or accountability. Absolutely pathetic service. Fix it immediately! @reliancejio @JioCare @Jio_Offl

• 
  Snehal Baviskar (@sb170378) reported 35 minutes ago

  @JioCare Terrible experience! I upgraded to 100Mbps plan on Aug 15, stuck at 30Mbps. Both plans are currently active, old plan is overriding new plan. I'm unnecessarily being charged and notbgetting any service. Kindly fix thisASAP @reliancejio #Jio

• 
  Umesh Parihar (@Umeshparihar322) reported 35 minutes ago

  @reliancejio @RajCMO I am using online class and youtube And other software download but speed very poor such as 3g I recharged 5G speed sir

• 
  Love chauhan (@Lovecha69884040) reported 35 minutes ago

  @reliancejio @airtelindia Improve the network, improve the service—don’t exploit customers. “Are you also facing poor network and expensive plans from Jio or Airtel? Share your experience—how is the service in your area?”

• 
  Suresh lenka (@Sureshl16898934) reported 37 minutes ago

  @JioCare Instead of resolving the collective issue, why do you repeatedly ask for my house and flat number? Why are you ignoring consumer rights? After making the payment on time, why should we be deprived of the service?

• 
  Ravish Verma (@RavishV22092838) reported 37 minutes ago

  @JioCare “Please be patient” is not a solution. We have already reported the network issue multiple times, yet there is still no timeline or concrete action. Jio, please resolve the poor network coverage at Shilp Revanta, Shela, Ahmedabad

• 
  Niraj (@Niraj60087943) reported 41 minutes ago

  @Airtel_Presence @venkat_fin9 There is suitable recharge pack available wtf??? No recharge plan for 56 or 60 days.. I'd love to move to @JioCare y many plans removed wtf???????

• 
  AbhiTweets (@risheabhi) reported 46 minutes ago

  @JioCare I sent all the details over DM already. What's the progress in the cancellation? Since yesterday, my download speed is 3Mbps. Please cancel immediately.

• 
  Dalip (@Dalip_2023) reported 49 minutes ago

  @JioCare May i know what is the issue

• 
  Abhijeet 𝕩 Giri (@abhij33tgiri45) reported 50 minutes ago

  @JioCare It's ok i understand that ur team actively working on my prblm but it's been while that still ur team is working on that i don't understand what they are finding and how they still yet not assigning any technical team to issue or u can an engineer i don't care please do whatever.

• 
  kratagya Patwa (@KratagyaPatwa) reported 54 minutes ago

  @JioCare How am I supposed to believe that? The issue was supposed to be resolved by 16 August, but today is already 17 August, and I still haven’t received any update or resolution. I have been calling and messaging since 7 August, but my issue still hasn’t been resolved.

• 
  prashant adhana (@wealthcreator4u) reported 54 minutes ago

  @reliancejio its not like i am big fan of hotstar, but stop behaving smart! or i will be forced to a better service provider, Airtel air fibre! the tower is near my house and better connectivity! my customer id!_1213166919, and stopping a series or movie in middle is cheap business tactics!

• 
  PankajOnPoint (@PankajOnPoint) reported 55 minutes ago

  @JioCare Team, can i have update on Pending order id NO0001F4SWSK / complaint SR00003E1PEP this req was raised on 11th for online sim, with no option to cancel order, no update, tracking stuck in same status from day one, payment upfront asked, this is pathetic service @TRAI @DoT_India

• 
  Nitu Das (@NituDas93535815) reported 56 minutes ago

  @JioCare Still waiting. I've sent emails, called support, and tweeted at you repeatedly—yet here we are, still with no activation. Stop with the empty "noted" scripts and actually deliver results. When exactly will this be fixed @JioCare @reliancejio