Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Vijayawada, Ahmedabad, Kolkata, Delhi, Cochin, Lucknow, Agra, Pune, New Delhi, Gurgaon, Chhindwāra, Indore, Guwahati, Bhubaneshwar, and Agartala.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Internet | 49 minutes ago |
|
Ahmedabad
|
1 hour ago | |
|
Kolkata
|
Wi-fi | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
|
Cochin
|
Total Blackout | 3 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tejinder (@Tejinder_dass) reported@Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.
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Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported@Saurabh_Pinch @reliancejio Worst network jio ...
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Harsh Dhanuka (@harsh_dhanuka) reportedPaid over 15k for the **** IR in last 4-5 months. I demand a full 100% refund of the **** IR. You can check all my WhatsApp chat history with IR customer care as proof. I’d rather take a local sim every time, would have saved me over 12k. Or switch to @reliancejio @JioCare
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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Pradhumna Patel (@pradhumna18) reported@JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Pavitra Pishach (@innocntdevil) reported@Saurabh_Pinch @reliancejio Situation is worst in rajasthan. I almost try 3 times to make a successful call.
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.
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Alby (@alby22052021) reported@Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.
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Vishal Dubey (@BishalDubey6) reportedDear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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Satish gupta (@satishgupta026) reported@JioCare Message Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction.
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Biplab Nag (@nagbiplab) reported@reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare
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kishan singh (@kishan_s_singh) reported@JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.
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Mayank Dubey (@7389321556) reported@JioCare Extremely disappointed with Jio Fiber service. My connection has been down for the last 3 days and no technician has visited yet. Customer care is not responding or providing any resolution. This is the 4th outage in a single month.
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abcd (@anantam007) reported@reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup
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Arvind Kumar Gupta (@ArvindKumarGup3) reported@JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored
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Virendra Rakesh (@RakeshVirendra) reported@JioCare Its your job to call the customer and confirm the appointment, and why no one visited today
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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நீலன் கோவை (@NeelanKovai) reported@JioCare All ways are closed. What happened to you. It's irritating us. No proper communication. No service engineer?
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Jay shankar (@Jshankar_Bihari) reported@reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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NikhilJ (@DeDefinite) reportedHello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM
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Ajay Koul (@ajaykoul43) reported@JioCare Dm doesnt specify what is the issue. Please acknowledge what ur technicians are informimg that jio is impacted with pan india outage
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Manivasagam (@mrmanivasagam) reported@JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio
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arpitmehta (@arpitmehta0302) reported@JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say
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Amit Ghosh (@amitgh22) reported@JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.