Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/25/2026 17:30

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Udaipur, Noida, Coimbatore, Mumbai, Guwahati, Pune, Ghāziābād, Delhi, Hyderabad, Chennai, Bengaluru, Vadodara, Jaipur, Lucknow and Ahmedabad.

Loading map, please wait...
City Problem Type Report Time
IndiaUdaipur Total Blackout
IndiaNoida Total Blackout
IndiaCoimbatore Phone
IndiaMumbai Internet
IndiaGuwahati Internet
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Avinashrepaka Avinash (@Avinashrepaka) reported

    Worst service ever @JioCare

  • RaynaldLewis Raynald Lewis (@RaynaldLewis) reported

    @JioCare I have been sending messages for my jio dongle which has been agonizingly pathetic speed. But you don't seem to respond to the messages with a couldn't care less attitude. What happened to your customer service? I will have to tweet to your senior management then?

  • mir_ekram Syed Mir Ekram Ali (@mir_ekram) reported

    @JioCare i have personally faced such experience with the bludy services of jio where they are money oriented rather customer satisfaction. Those who are planning to take jio services kindly keep this in mind and give a second thought. (2/2)

  • ex_sharma Chandan Sharma (@ex_sharma) reported

    @JioCare Your promises are fake and even you are fake everytime I tweet for network issues you have same reply.

  • VishalK14101158 Vishal Kumar (@VishalK14101158) reported

    @JioCare Per apke customer support ne bola ki ..abhi aapke area me ye seevice nhi mila skta @JioCare

  • sandydev4u sandeep dev (@sandydev4u) reported

    @RelianceJioCare @reliancejio I got my jio fiber disconnected on Mar 27 & raised request for collection of equipment ....got several mails of timing of engineer visit but no one visited till date,engineer visit has been rescheduled 20 times since then....please resolve the issue

  • Kaulhulk408 Akshay Kaul (@Kaulhulk408) reported

    @DCPWestDelhi Upon WTeeting a recharge related complaint to @JioCare that mention my mother's no., two shady callers (8617437202; 9635264242) claiming to be their Customer Care Exec. called up instantly.

  • Ankit_Samdaria Ankit Samdaria (@Ankit_Samdaria) reported

    @JioCare jio fibre not working from two days. You guys charge for 30 days, and out of 30 days 2 days internet is not working. Plus no one attended yet to restart the services. More delay. I guess weekend you guys won't visit. So more 2 days of delay!! I am paying for what?

  • HENU8880 Hanuman verma (@HENU8880) reported

    @reliancejio jio your call drop and network Very bad network service this is second Complain You have not done any work yet

  • AkshayGilda Akshay Gilda (@AkshayGilda) reported

    @JioCare Still awaiting ! Sick of all these ! Waste service

  • iamdebashis_ Debashis Mohapatra(ଦେବାଶିଷ ମହାପାତ୍ର) (@iamdebashis_) reported

    @JioCare Team ,do you have postpaid family plan .I want 3 connection under one plan .Pls let me know urgent .Pity on @ViCustomerCare network.

  • KadambGupta Kadamb Gupta (@KadambGupta) reported

    @JioCare Can I have my service request number please? Also I've been hearing the word "soon" for almost 2 weeks now and no resolution has happened. Please provide a date and time too.

  • chandan_spal Chandan Pal (@chandan_spal) reported

    Could u helps us @JioCare @reliancejio to share the reason for providing pathetic service in 230304 area. Download speed it less than 1 mbps.

  • ps_darshan DarshanPS (@ps_darshan) reported

    @JioCare @ImAtulKansal Can you please hire some quality staff who can understand the issues and resolve them quickly? You should concentrate on quality rather than increasing consumer count. I'm chasing for resolution for so many days. This shows how competent is your team. So pathetic.

  • UMESHSAWANT3012 Umesh Sawant (@UMESHSAWANT3012) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am very exhausted with jio network.

  • 23abhi_shek abhishek kumar (@23abhi_shek) reported

    @reliancejio @JioCare data is getting exhausted on its own. Today, 6 GB data got exhausted. 2gb usual pack + 2 gb booster pack of 21 twice. All this happening without any normal internet usage not even heavy usage. Customer care denying this fact. You can check my usage as well.

  • Ajay90309449 Ajae patel (@Ajay90309449) reported

    @reliancejio This is really frustrating that you have not given your single attention to my issue that I have raised you people are really not good in resolving any issues or even in responding to the customer. I have raised the issue past 2 month and still no response.

  • VinayJo57870422 Vinay Joshi (@VinayJo57870422) reported

    Applied for shifting of my Airtel Fibre, They have 24 hours of shifting policy but it's been 32 hour till I have applied but neither my order been registered nor any action had been taken. Urgent help.... #DigitalIndia @airtelindia @reliancejio @GoI_MeitY

  • chandrimachoud1 chandrima choudhury (@chandrimachoud1) reported

    @JioCare completely lost faith in you guys! You shouldn't even try to compete with other big players because you are clearly #incompetent and that's why I am switching to another much better service provider @airtelindia

  • HasanMusharaf2 Musharaf Hasan مشرف حسن (@HasanMusharaf2) reported

    @JioCare Your customer support are very bad i wanted to connect with @JioCare but there team didn't helped me.

  • SatyadipPaul Satyadip Paul (@SatyadipPaul) reported

    @RelianceJioCare @JioCare @reliancejio I have disconnect my jio fibre connection since last 25 days and the service request got closed by 29th March. But i have made multiple calls like more than 15 times to JioCare to get someone do the uninstallation yet no no has come to do.

  • chandrimachoud1 chandrima choudhury (@chandrimachoud1) reported

    @reliancegroup @reliancejio @JioCare you guys are hopeless! You made sure I become a reason to hit the country's economy by not working today because of your #incompetency #stupidjio #scamonthecountry

  • Santosh81947874 Santosh (@Santosh81947874) reported

    @reliancejio I guess you are not at all serious towards the customer complaints and the government rules. Moreover, you are expecting others to violate the government rules. This is your service?

  • rohitmann45 Rohitman.kingdomm (@rohitmann45) reported

    @JioCare your internet sucks

  • mir_ekram Syed Mir Ekram Ali (@mir_ekram) reported

    @JioCare worst ever fibre internet provider i have ever seen. They say that 30days free connection and if any issue happens nobody wil come to resolve. If u want to cancel they wil delay, for refund they wil take almost a month of time but they say 7days to 14days. (1/2)

  • ravavarapu_gopi Gopi Sankar (@ravavarapu_gopi) reported

    @JioCare When will you get back with an update??????! If you can’t give some ETA then tell customer saying that you also don’t even know when issue will get resolved

  • CitizenArindam Arindam Bhattacharjee 🇮🇳 (@CitizenArindam) reported

    @JioCare @JioNews my jio news app is not working l can't login in my jio news app please help

  • AkshayGilda Akshay Gilda (@AkshayGilda) reported

    @JioCare I don’t want your ******* engineering nor I want any of the service . Refund my amount orals em going to file a law suit !

  • ex_sharma Chandan Sharma (@ex_sharma) reported

    @JioCare Here in my locality at chainpur sahebganj with pin code 843125. Its been years. Your network is still poor, I am facing issues like connecting calls and browsing. My jio no 8770371413

  • abhiranjan07 Abhishek Ranjan (@abhiranjan07) reported

    @JioCare I have waited long enough for resolution. Please initiate rufund. I don't want the #JioFiber connection. #pathetic #CustomerExperience