Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Nashik, Durgapur, Mumbai, Chhindwāra, Chennai, Hyderabad, Lucknow, Patna, Delhi, Dehra Dūn, Srinagar, Imphal, Bengaluru, Guwahati, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Nashik
|
Internet | 33 minutes ago |
|
Durgapur
|
Internet | 36 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Chhindwāra
|
Total Blackout | 1 hour ago |
|
Chennai
|
Internet | 2 hours ago |
|
Mumbai
|
Total Blackout | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dhriti (@dhritiawakened) reported@JioCare No. You guys have been delaying this way for the past 3days now! Give me a in person number I can talk to or else I will continue bad mouthing you guys day in day out and the grok algo will pick the negativity.
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JAY ⚡ (@AS119f) reported@reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always
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SIDDHARTH (@SID_ODIALIVE) reported@JioCare @reliancejio any update ? still unable to see 75 plan and even jio local store also unable to do with any jio 4g phone plan for my number. plz check on priority and help.
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diganta das (@diganta88714376) reported@reliancejio live right next to the District Court in a major district town and can barely load a text. If the network is this broken in the heart of the city, what absolute nightmare are people in rural villages dealing with? Fix your service or stop taking our money. #JioDown
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Pradee💙 (@crazyboypradee) reported@JioCare @JioCare You asked me to share all the details via DM, and I did immediately. Yet there's been no response or update. The network issue continues, and I'm still struggling with office meetings due to poor upload speeds. Customers deserve timely support and a real resolution
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Mayank Dubey (@7389321556) reported@JioCare @JioCare Paying for a service that is unavailable so frequently is unacceptable. Please resolve this issue urgently and provide compensation for the downtime. #JioFiber #JioCare
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Piyush singh (@Piyushs57692885) reported@JioCare @JioCare it's been more than 10 days not received the refund . Don't give me any stupid reply that it's in progress i want to know what is the refund amount not the status
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Nayaab Azam (@nayaab08) reportedNever send DM to @JioCare when they ask for, they will not check it. @JioCare are scammers! #wifi #internet #india
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Aditya Bajaj (@_AdityaBajaj) reported@reliancejio horrible experience with multiple jio air fiber connections today. Complaints cancelled not serviced, no engineer vists for installation even after begging, jio setup box taken away by engineer saying a new set of router and setup box you will receive
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vinay shankar (@vinashak_) reported@JioCare @reliancejio Every day I'm forced to spend nearly an hour calling customer support just to get my JioFiber connection disconnected. Instead of processing my request, I'm repeatedly asked to perform the same troubleshooting steps I've already completed countless times.
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Baburao Bull (@BaburaoBull) reportedI am fed up of @reliancejio business services. I have put a complaint long back but still there is no response. Also from today morning I am not able to login. its so damn frustrating
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Abhinav parwal (@AbhinavParwal) reportedDear @reliancejio , We're loyal Jio customers for years, but for 2 months there has been no network inside our factory. Our 78 employees face the same issue, and many are switching to other operators due to no resolution. Pls arrange a site visit and fix this urgently. #JioCare
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P (@Parag_Prabhu) reported@JioCare @JioCare so much time to refund my security deposit Rs.500/- #INSANE #FAIL #reliance
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BLanK (@Siddharth_lol) reportedYour in-app chatbot is an absolute joke, it just tells me to buy more of your services for some reason instead of giving any valuable answer. Your engineers just say "sorry can't do anything call customer care" and hangs up. I've basically lost the ability to contact @JioCare
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जॉन स्नो (@TheKinginDNorth) reported@JioCare No no not your problem - issue is with @Bajaj_Finance
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बाबा-वैरागी (@Baba_vairagii) reported@JioCare @jio_fiber @reliancejio can someone help me to fix my Internet issue as your customer support is not interested
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Rohit Patil (@rohitd0345) reported@reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare
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Ian D Lall (@iandeepaklall) reported@JioCare I want a sms service for work and promotion
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ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported@JioCare Leave excuses and start execution.. change your tower operator here at 814152.. because they are like working on a mission to port all jio users to airtel or vi.. just shut off tower and go away to visit here and there for hours and hours and hours..... Today 1 hour network off..
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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Samir Mehta (@mehtasamirn) reported@JioCare Hindi Movie Dialogue TARIKH PE TARIKH is perfectly fit for my Relocation of +91 2231984586 just a Very Shame thing to entire JIO FAMILY who runs such a Poor Services in this Competitive world under a Brand name of Reliance Industries
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𝗔𝗱𝗵𝗶𝗿 𝗔𝗺𝗱𝗮𝘃𝗮𝗱𝗶 (@adhirasy) reported@JioCare internet speed down. Work held up. No support provided after complaint.
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Ashish Rai (@AshishR11931632) reported@JioCare @JioCare have you guys any shame left ? Since 7 months you have been posting this template again and again. @RIL_Updates is this your AI and customer service ?
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yogesh sherman (@yogeshsherman) reported@JioCare my jiofibre complaint was rescheduled to 1 oclock without any reason initially the engineer was supposed come around 10 AM
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krackjack (@krackjacktruth) reported@JioCare @JioCare @TRAI pls look into the issue, how come there be such rules ?
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Avinaw Rai (@AvinawR69584) reported@JioCare Still I'm waiting for any call back from your end no one calling me for my issue if u are not able to serve better Experience please shutdown your service
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Dharmesh (@dharmeshscet) reported@JioCare You cannot fix it other than sending system generated replies?? I have opted a new connection from different Service provider. Just cheat people with fake offers
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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Nafees Ahmad (@NafeesA50574782) reported@JioCare "I do not want a new connection or a voucher. A Jio Fiber connection cannot be installed at my location due to a frequency issue. Please permanently cancel this order and refund my ₹807 directly to my source bank/UPI account immediately."