Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Chennai, Patna, Guwahati, Mumbai, Lucknow, Nashik, Kota, Pune, Bengaluru, Coimbatore, Jodhpur, Ahmedabad, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 1 hour ago |
|
Chhindwāra
|
Phone | 2 hours ago |
|
Chennai
|
Phone | 3 hours ago |
|
Chennai
|
Total Blackout | 3 hours ago |
|
Patna
|
Internet | 4 hours ago |
|
Guwahati
|
TV | 5 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jitender Kr Thakur (@itsjkaythakur) reported@reliancejio I requested Jio AirFiber relocation but cancelled it the same day. Despite this, my old AirFiber connection has been suspended and my ₹1,200 relocation payment has not been refunded. Please restore my connection and issue a full refund immediately.
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सनातन_महारानी 👸🎀 (@TheHinduQueen) reported@JioCare @0012Sanatan Five years of loyalty deserves better. When service keeps disappointing you, even the strongest trust eventually fades.
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Satheesh Karamala (@SatishKaramala) reported@JioCare Hi Shireen, I would like to clarify that your statement that there was no complaint raised against my account in the last 30 days is incorrect. Please refer to the attached screenshot from the JioFiber request history. It clearly shows:
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Subiksha (@subiksharaman) reported@JioCare I have been attending your calls but your network shows ONE bar in the signal and I am not able to hear or speak to whoever is on the other end. I don’t know how many more times I have to say the same thing.
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Pradeep Jaikr (@PJaikr) reported"@JioCare I paid for a new JioFiber connection on 28th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done.I have sent a cancellation email cancel don .But refund money not complete Within 7 Days.Please refund assoon as possible. @JioCare
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Yogi (@Yogendra14) reported@JioCare raised request to upgrade JioFiber to ott, received old/dusted stb, refused the stb installation but my plan is still activated with no resolution of getting proper STB. Either provide better stb or cancel new plan and revert back to old one if you're unable to service.
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Rajavardhan Reddy (@visitrajureddy) reported@JioCare that the technician visit was scheduled for August 29. Now you are saying it has been rescheduled to September 1. Why was the already scheduled visit delayed again? My JioFiber has been down for more than a day, and I’m still being asked to wait. This is extremely disappointing
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Sanjeev Pandey (@iamsanjeev_) reported@JioCare @reliancejio Follow-up: Still no update on my JioHome/AirFiber relocation (Booking No. LR000016CG6E). Promised installation by 26 Aug, it’s now 29 Aug - no engineer, no call, no resolution, and I’m still being billed. This is unacceptable service. Please act NOW.
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KAMAL JEET (@RAOKAMALJEET) reportedVery poor service neither 4g nor 5g is working properly @reliancejio
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Subiksha (@subiksharaman) reported@JioCare Hello. There is not point in attempting calling me multiple times when I barely have just one bar in the signal, because even if by some miracle I am able to attend the call - I can’t hear you speak!!!
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Jitendra Morandani (@golumorandani84) reported@JioCare @JioCare screw your service guys! Just cut our connection. The request has been rescheduled 3 times since morning and nobody here to fix this. Why should we pay for your service delays. SR00003F9K25
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S. Jagadesh (@SJagade13720276) reported@reliancejio I was subsequently asked for another ₹500 for installation. The installation was delayed several days. When the technician finally arrived, the connection could not be activated due to a configuration/technical issue. I was then told to cancel the existing request to place new
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Vikram Kr sahani (@VikramKrsahani) reported@JioCare If money credited original source as per concern then why you are asking to my cancel cheque & account details. Tell me & another thing if sending money then why you are not produced any evidence to me
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Satheesh Karamala (@SatishKaramala) reported@JioCare st 30 days is not justified when your own system clearly shows otherwise. I also request Jio to investigate why this recurring outage is happening every month and provide a permanent solution, rather than asking customers to repeatedly bear with the disruption.
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Deep (@pdr0901) reported@airtelindia No response?? Is this your best service. It is request to kindly disconnect my connection . I will switch to @reliancejio
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Encounter Shankar (@iambhaskar) reportedI think it's time to show the dustbin to my Jio Airfiber @JioCare you guys don't care about your costumers anymore ...no stability in connection in my area ....I feel like a fool for recharging it for a full year ....Bakwas sala
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Ritesh srivastava (@iamStallions) reported@JioCare whats wrong with you guys? firstly customer care option is not available on 198. and your bot service in app is just a irritating bot. i have postpaid plan still it asks me do recharge
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bipin pandey (@bipinpa32578096) reported@reliancejio @JioCare I'm working without internet no internet no network at my place since many days...why you takes full money from us while your service is Zero
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Faizan Ullah Qadri (@_faizan_ullah_) reported@reliancejio I have already contacted Jio Customer Care and was assured that the issue would be resolved, but unfortunately, there has been no improvement. Please register a proper network complaint and investigate the network/tower serving my area on priority.
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Sudhanshu (@ssudhanshu_095) reported@JioCare Dear Customer, UNINSTALLATION appointment of your JioFiber connection with Order no. CO0002MSWCSC has been scheduled on 27-Aug-2026 between 17:02:54- 17:32:54. Please keep you devices ready for uninstallation; Karthikeyan K?
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Kailash Sati (@KailashSatii) reported@JioCare Same issue again with Request ID: SR00002NRSPC, technician supposed to visit in mrng till now no update on it
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Samsul Huda Choudhury (@ImSamsulChy) reportedKindly resolve the issue @reliancejio @JioCare
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Swapnil Bhangare (@SwapnilB01234) reportedStanding with Sakirwadi users! TRAI MySpeed test proves how severe the network loss is. @JioCare, stick to the promised 15th September deadline! @AshwiniVaishnaw
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Kartikeya (@Kartike9918) reported@reliancejio Jio’s network has been very weak for several days. I’ve raised this issue multiple times, but there’s still no improvement. Please take action, or I may have to switch to another network. @reliancejio Care, please look into this urgently.
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chinnu (@recruiter166) reported@JioCare @reliancejio just waiting to finish my current plan after that I will close this stupid service. Thank you for your awfun and poor service. Thank you for wasting my time and my money. Forwarding never going to use jio again
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Mudassir Zaidi (@Mudassir25) reported@reliancejio It's been 25 days(6th Aug), still wifi not working. 20 users are facing this issue in my area. You guys don't care. Despite multiple complaints no action taken. All my service tickets auto closed. Area technical head(8920423653) even refused to resolve. JioFiber: +91-1135780814
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Subhash Thanekar (@SubhashT28611) reported@JioCare Requesting @reliancejio to please review coverage for Thana village (Rajura). After my AirFiber order (booked Aug 12 via tech Sachin Pawar) was canceled due to "unfeasibility," Sharad from your Social Media Team mentioned a 21-day refund wait & no current 5G rollout plan. With 50+ IT professionals working from home here, we urgently need stable connectivity. Kindly consider upgrading the nearby Balegaon site to 5G to support our village! @Jio_Offl
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Ajay Bhangare (@AjayBhangare121) reportedOver 60% packet loss means internet is practically dead in Sakirwadi. @JioCare, stop ignoring ground realities and fix the overloaded tower now! @DoT_India
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Raju.Burra (@Rajuburra26) reported@JioCare @_MukeshAmbani No improvement in support. Still, no one from the technical team has visited my home to resolve the issue. @JioCare, what is the SLA? Please share the escalation matrix. Kindly avoid the standard “we’ll resolve it soon” response. Repeatedly hearing the same thing is frustrating.
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अमित (@ahahahamit) reportedPlease raise a service request as jio fibre is frequently getting down. @JioCare