Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Mumbai, Chhindwāra, Guwahati, Kolkata, Dimāpur, Kanpur, Bengaluru, Hyderabad, Patna, Bhopal, Kota, Cochin, Nagpur, and Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 8 minutes ago |
|
Mumbai
|
Wi-fi | 49 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Mohd Zeeshan (@zeeshan_Jammu) reported@JioCare Done but couldn't receive help
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Narendra Patel (@Narendr18917982) reported@JioCare This issue is from March and your team has not been able to fix it even after 2 months.
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Ashish Aazad (@AshishKAazad) reported@JioCare @mukeshambani566 dear Jio care. Any update regarding my complaint and concern? Or I am just uselessly trying to hope for a reasonable treatment towards your customer.
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pintu_sarkar (@pintu_sarkar786) reported@JioCare I called @JioCare to resolve an issue, and right after that, someone activated a 'Call Bomber' on my number! Never expected such a pathetic and harassing experience from your customer support. How did Jio's service degrade to this level? Investigate and resolve this immediately!
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अरिjit (@ArijitPathak3) reported@reliancejio I am extremely dissatisfied with the persistent connectivity issues on my Jio SIM. Despite raising a formal complaint, the problem remains entirely unresolved. I am experiencing frequent call drops and incredibly slow data speeds,which are disrupting my daily work.
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V K (@VenkyKambham) reported@JioCare If you buy an incorrect plan which cannot work for you, what would u do? Cancel it & buy the correct plan, right? Boom, there is no such option in India telecom sector. You will not get refund for the services u did not use, but again pay extra to get correct plan. @TRAI
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Mrityunjay (@itsmrityunjay) reported@JioCare The problem is still not fixed. Constant network fluctuation and poor internet service are causing serious inconvenience. Please provide an actual resolution and timeline.
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विमधायक जी (@Memespur_2) reported@JioCare I’ve already shared the location details multiple times, yet the issue remains unresolved. The network is still unstable and internet service is unusable most of the time. If this continues, I will port my number to Airtel soon. Kindly resolve this issue immediately.
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साहिल तनेजा (@TechSahilTaneja) reported@JioCare It has been one week, no one visited and no one fixed my issue. I am just asking for help and you guys just create a ticket and on the next day marking it closed without giving any solution. I already asked for an engineer visit to fix but it has been more than 6 times of ticket.
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Soumitra (@SoumitraHere) reported@JioCare I have been nothing but patient for the last few days but it is impossible to speak to a customer support representative from Jio. The call never connects and disconnects after saying there is network congestion in my area. I want to cancel my Jio AirFiber subscription right now.
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Sent. The problem is not just limited to my address, whole Gulbarga is suffering due to Your pathetic services
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Ashish Maheshwari (@Ashish_Media) reported@JioCare kindly arrange a call back for me, human being is unable to find solution from your worst ,third class ai customer care ..@reliancejio
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Subham Agrawal (@subhamagrawal2) reported@JioCare so after 6 long year after repeatedly complaining about the network issue in my residence no 5g or proper 4g even .... No resolution done by your network team going back to Airtel again thanks jio for World class poor service....
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Akshay srivaru (@Akshay_srivaru) reportedBooked Airfiber on 1st May and made the payment Due to no signal in our area, it was cancelled but I did not receive the refund yet. Followed up many times with the agent. Poor refund policy @JioCare @reliancejio
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NaliniKanta Bisoyi (@NaliniKanta) reported@JioCare Do your higher team needs more time. When your technician will attend to resolve the issue?
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Kishore (@kitchu241) reported@JioCare What’s the point of asking for DM when there’s no real progress? Sharing details privately doesn’t help if the issue still remains unresolved. It has been almost 3 days, and a basic JioFiber issue is still not fixed. Utterly disappointed with the service. #jiofiber #customercare
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Teja (@MrKanyaRashi_) reportedHey @JioCare it’s been 3 days I requested for JioAirFiber connection and made payment for the same. Since then there is no update, your customer support team is automated and useless, the agents assigned gone switched off after payment. Do u really have infrastructure ready ?
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Arpit Bhatter (@bhatter_arpit) reported@JioCare @reliancejio @DpItps My Jio Broadband has been facing an internet issue for the last 10 days even after contacting the team, there's no resolution from their side. Please check and revert on priority!
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Arun (@Arun291996) reported@JioCare you guys are chor. Instead on investigating the recording of your executive that how she leering on customer care helpine you huys are blaming me to check the recharge plan while recharging. I immediately want to remove your connection. I don't want jio. Chor chor chor
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विमधायक जी (@Memespur_2) reportedPathetic network service from Jio. The signal keeps switching between 4G and 5G every few seconds and the internet barely works. Charging premium prices for such unstable connectivity is unacceptable. Stop the fake True 5G claims and fix the network first. @JioCare @reliancejio
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ध्रुवकुमार राणा 'अस्थिर भरूची' (@AsthirBharuchi) reported@JioCare Pay me rent for your devices at my premises else i'll kept those devices at my premises gate ? which i didn't held to responsible for theft and any damage too
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SaNJaY (@Sa_NJ_a_Y_) reported@ViCustomerCare Recently i switch to @reliancejio .better network & speed. Vi has no 5G in my area. And extra pay 50 rupees to get unlimited 4G. Jio speed is fine 490mbps.
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Naman Jaiswal (@Naman2065) reportedHello @JioCare @reliancejio Could you please look at my query carefully this time which could help me decide if I can switch to postpaid at this moment? No standard template copy paste answer please.
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pintu_sarkar (@pintu_sarkar786) reported@JioCare I called @JioCare to resolve an issue, and right after that, someone activated a 'Call Bomber' on my number! Never expected such a pathetic and harassing experience from your customer support. How did Jio's service degrade to this level? Investigate and resolve this immediately!
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HARSHIT TIWARI (@CaptHarshit) reported@reliancejio @JioCare WORST FIBER SERVICES…THEY ARE RUNNING BIGGEST SCAM IN INDIA HAVE UNPROFFESSIONAL SERVICE EXECUTIVE TEAM.
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Er. Nimish Garg🇮🇳 (@NimishDI999105) reported@Airtel_Presence Still no response. I think you lost as your network. It's better to move on to @reliancejio
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Akshay (@Remorashi) reported@airtelindia @Airtel_Presence @reliancejio Sent, fix it now!
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CA Anil Agrawal (@anilagrawalnav) reported@JioCare This is a general reply, I have given date wise payment vs service/ plan period, where I was wrong, tell me , as per ur X msg dated 11-05-26 Rs 824.82 is as advance which need to adjust in current billing Please show me the same how it's adjusted with detailed working
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Aarun K Mittal (@mittalarunkumar) reported@JioCare Kitna zooth bologe.. there is a ticket raises doe the same by your customer care and he confirmed we will get it resolved… kuch bhi wrost customer service i have ever seen..
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CK (@ckomagan) reported@reliancejio why is your network extremely bad in rural areas ?