Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Bengaluru, Chhindwāra, Hyderabad, Delhi, Pune, Ahmedabad, Mumbai, Morādābād, Chennai, Coimbatore, Kolkata, Patna, Shiliguri, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 1 hour ago |
|
Bengaluru
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Phone | 3 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 5 hours ago |
|
Pune
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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abilash.u (@Abilashu) reported@JioCare @JioCare, your service is an absolute disgrace! I raised a Jio Fiber relocation request on April 14, 2026—it was cancelled three times without my consent, citing "Customer not interested" or "Customer not giving appointment" nonsense.(1/4)
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Kunal Savla (@kunal_savla) reported@ccg33k @reliancejio Can we cancel existing paid subscription of gemini and avail this offer from jio ? Or is this only for new users ?
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Naushad Ali (@N7869724567_n) reportedExtremely disappointed with @JioCare. My JioFiber (ID: 05223176897) is down. Technician refused to fix it! I’m on duty in Manipur & family is alone in Lucknow. CCTV is offline, major safety concern. Fix this on priority! @reliancejio #JioFiber #Lucknow #Emergency
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Vamsee Sunku (@SunkuVamsee) reported@reliancejio v r using Jio Air Fiber in Hyd. WiFi data completes in just 1-2 weeks itself in every month. Took top up plan for 3 months and it is not visible suddenly. Original and top up plan both no use. Office work is impacted.Pathetic customer service.
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Tatyasaheb (@Shiru_108) reported@JioCare And why should I reschedule? If I’m available from last 10days If u can’t provide service after paying u guys
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Ankur Anand (@ankur0509) reported@JioCare hello i had applied for jio fiber relocation, and submitted the desired fee of ₹1200 on 29.03.26, but relocation was not possible due to no optical network in that area, my order was canceled and my device was also submitted to you , still the deposit of 1200 not done
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Ansar Afsar (@ansar_afsar_) reported@reliancejio @JioCare My JioFiber connection has not been working since today morning. Connected 3 devices, there is only internet access for 2 devices, the agent said that there is a software issue fix from their side, idk why this happening now...
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Dr. Kuldeep Solanki (@DrKuldeepSolan4) reported@JioCare I am still waiting for my refund. I also made a complaint the same day i left the message on my Twitter account and mailed it also (complaint no. SR0000355VP9). It's TAT is also going to get over but no refund done.
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Jay Atray (@atray_jay) reported@JioCare Yes, I am facing the same issue. I am experiencing frequent network drops across all my devices and platforms.
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Girish Sharma (@girish_sharma29) reported@JioCare “Absolutely worst experience with JioFiber. They promised same-day installation before taking payment, but the moment payment was done, nobody responded. . Very disappointing experience with Order No. N00001DBWD0A.” @jio_fiber
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Deekshith Kashyap (@Deekshith_Mr) reported@Vikrantsenapati @JioCare @JioComplaint Facing the same issue..
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DURGESH PATIL (@DURGESHPATILP) reported@JioCare Hi Team Today's morning internet problem No internet working air fiber
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Anklesh Raut (@r_anklesh) reported@JioCare I am now tired, I just need my money refunded. the service request created which cannot be tracked and neither I have received update or my money. Service request no SR0000357NHB has been raised in your account. You will receive an update for this request by 2026-05-07T12:08:35
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Pranav Shastri (@pranavz7) reported@shackledspirits @dakshinapata > I don't care at the moment who paid, who owns. > My business needs the internet, without the internet I can't run it. > I am not a public servant to fix bsnl. > I am okay to pay for @reliancejio for its best services.
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BlackandWhiteBiscut (@BlackandB2500) reported@JioCare You guys have made it extremely hard to get the connection disconnected, I don't like being abused and pay for poor service.
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AnIndianBong (@DuttaAmartha) reported@JioCare : Not able to connect to internet, router light is Green & stable. Tried calling and raise ticket but call is getting disconnected. Can you plz help raise a ticket? ID : 4035947633.
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Just Born (@CerebralWreck) reportedHey @JioCare, my router shifting request SR000034Q9ST (raised 30th April) is still unresolved in Siliguri. Engineer never showed up, customer care just reschedules and apologizes. Terrible start for a new customer! Please resolve this ASAP. #JioFiber #ServiceFailure #Siliguri
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Dhruv Pujara (@dhruv_pujara7) reported@cool_1998tgn @VerdeSelvans @reliancejio Yes, but it’s in a similar range, around 150 Mbps, with proper network coverage. There are some places near me where we don’t even get Jio’s network.
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murali (@murali10453) reported@JioCare Sir i don't know dm is not working ,As u said my phone model pocoM6pro5g ,i don't have alternative number,my numbr 8639001054,youtube is loading verey slowly taking so much time, please solve the issue
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Sathyendra Prabhu (@itsSathya12) reported@JioCare @aroonkamble Same here. Network is working. But wifi is down. Customer Care is not responding. All left in the middle of nowhere. Is this a wife spread problem?
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Hershal Rao (@Hershal0_0) reported@reliancejio if the wifi lags during the last over we're going to have a problem lol
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Amit Bhajikhau (@bhajikhau) reported@JioCare atleast you could send a message to customers for service disruption!!
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I - am - thanos (@rahulyahoo) reported@TheTushar17 @JioCare @reliancejio Don't use jio fiber or home it's worst customer care support and internet also .. their agent cheated with on false commitment also . My internet not working
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Chetan (@chetanbs) reported@JioCare Frequent disconnections and slow speed are also concerns. App does not allow to create Service request. Call center no one picks up. What is all this
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Madhav Gandhi (@Maddy786777) reportedIf you’re seeing this on your timeline, take it as a sign: don’t opt for JioFiber. They’re very efficient at taking your money and even more efficient at offering zero help when things go wrong. Day 8, still no resolution. SR: SR00002KYO34 @JioCare
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Ayush Chaudhary (@Ayush91) reported@hangryoldman @JioCare @airtelindia Earlier jio's services used to be very good, you could troubleshoot issues through myjio app and easily schedule a technician visit yourself. Now, you cannot do that even after calling customer care.
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K D (@1309_krishna) reportedPathetic service from Fiber. Complaint already raised, yet nobody has come to resolve the issue. First the visit was rescheduled from 10 AM to 3 PM, and even then no one showed up. STOP GIVING FALSE TIMELINES. Repeated negligence like this is completely unacceptable. @JioCare
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Mandeep Singh Joon (@mandeepsjoon) reported@reliancejio @JioCare I have been trying to transfer my eSIM to another device . Even after writing correct details it’s been rejected for no valid reason . What sort of service is this ?
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Shashi Shekhar Bhatt (@Shashi20021993) reported@jio_fiber very bad service providing these days in 3 days I am facing fiber issue created case for technical visit but no body came also without solving my problem my technician visit marked on hold , I trying to connect customer care but not connecting, this very bad @JioCare
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Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps