Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Durgapur, Guwahati, Chandigarh, Agartala, Kanpur, Thiruvananthapuram, Bhopal, Dhanbād, Patna, Bengaluru, Mumbai, Chennai, Kota, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 4 hours ago |
|
Durgapur
|
Wi-fi | 5 hours ago |
|
Guwahati
|
Internet | 5 hours ago |
|
Chandigarh
|
Internet | 6 hours ago |
|
Agartala
|
Internet | 6 hours ago |
|
Kolkata
|
Phone | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Anand (@iamadityaanand) reported@JioCare @JioCare Can you please tell me if you care to collect the router or I need to dispose it off? I submitted a request for termination of my fiber connection. This is sheer disregard of customer's time
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ShiVam SaXena 🇮🇳 (@IaMShIVaMM) reported@airtelindia Your ******* airtel chat doesn't allow me to talk to a human nor to raise a complaint, I think thats why you promise for 0 complaint because no-one can raise it from your so called airtel app. Switching to @reliancejio now I am really fed up with your services of
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Mukes_Pragada 🇮🇳 (@MGDinesh4) reported@JioCare Almost 24 hours have passed but we are still not given any solution for the above issues of basic service like 4g internet and calling. You raised SR and your team has closed SR without any solution. Why raised SR? if you do not want to resolve customer issues
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nsfw newsonfeed (@nsfwnewsonfeed) reported@JioCare @reliancejio 12+ days without JioAirFiber. Only one engineer visited, admitted the tower issue, then disappeared. Multiple complaints, zero resolution, no follow-up. Stop giving fake ETAs and fix the service. #JioAirFiber #Faridabad
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Himanshu Upadhyay (@021000) reported@JioCare where is the solution? I have given you the details!
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Offside Majority (@GutsyStudss) reported@JioCare any update help??
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VIJJAY (@TVijjay) reported@JioCare I have recharged 500 for 28 days pack with 14 ott platform facilities but now I am not availed these ott app I have spoken 3 times customer care advisor but not getting solution yet
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Curious (@Varun_Dhawan3) reportedDear @JioCare My brother's Jio SIM has been deactivated because it wasn't recharged on time. He is currently in the USA pursuing his Master's degree and cannot travel to India. We contacted customer care, and they suggested verification through a video call. However, when we visited the Jio Store, they refused, saying the account holder must be present in person. Could you please help us with an alternative process to reactivate the SIM remotely? It is urgent as the number is linked to important services. Thank you
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samrendra (@samrendra) reported@JioCare @JioCare Fraud and cheat. Looting people's hard earned money. Didn't expect such pathetic response from Jio. Take money from customer then disappear. I have paid the entire amount.
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Dhun (@ItsDhun) reported@JioCare since 2 days ,jio fibre not working, it's blinking red.. The jio engineer visit is also cancelled by yourself today without resolving the issue .... disappointed 😡
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nityam chopda (@Yamnits) reported@JioCare Worst service provider @JioCare . Take your box back and refund my 2 month charges. @airtelindia plz send your executive for a new connection.
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Pratima Swain (@PratimaSwain1) reported.@JioCare Your service is very poor in #Bhubaneswar City of Odisha. Many a times the internet speed is extremely low. Now the 5G is working at 3G speed. Kindly resolve this issue ASAP.
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Ankur Bajpai (@ankurbajpai) reported@JioCare @JioCare @reliancejio No internet but due to SR raised helpcare support does not get me a call to customer care executive
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VIJJAY (@TVijjay) reported@JioCare I have recharged my number with 500 rs and this package facilitate 14 ott app but these apps are not working. Customer care advisor 3 time tell me that half an hour will work But till now not working
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Suresh Sharma (@suresh_sharma90) reportedVery disappointing service from @JioCare. I recharged my Jio number with the ₹859 prepaid plan that clearly includes JioHotstar, but the subscription has not been activated. Customers shouldn't have to chase support after paying for a plan. @hotstar #Jio #JioHotstar
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Saurabh Singhaniya (@Caresinghaniya) reported@JioCare @reliancejio dear sir in my location from 1 week not working net properly pls solve it soon as possible
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tarangam (@tgaams) reported@JioCare No technician is appointed even after making the Service Request yesterday
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Bobby (@Bobbyyy_99) reported@JioCare Still no resolution. @JioCare Please respond.
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VISHAL POOJ (@VISHALPOOJ) reportedEven after paying high bill network problem are not solved? Please solve problem or give discount on bill till problem not solved @reliancejio @JioCare
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HARSHAD GUPTA (@harshad1206) reported@JioCare What you have done same as your customer care do sme thing you do .. #pathetic I have done the dm then also no communication nothing #airtel sahi ha
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Puneet Yagnik (@punityagnik) reported@JioCare @airtelindia please teach or send somebody for complaint handling training at @JioCare they don’t know for what purpose SR was raised and telling me that appointment is scheduled. Rest all were assuring me for processing refund asap. This means it’s simply a revert and no action.
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ajaycatt (@ajaycatt07) reported@JioCare Dear Mr Durgesh dont reschedule the Service request I no your team can't resolve my issue kindly process for a refund or validity extension @reliancejio
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संस्कार 🎃 (@sanskar_sagar_) reported@JioCare, this is the worst service I’ve dealt with. My STB request (SR000039RZK9) has been pending since June 29th. I’ve called 5 times in 2 days, and I’m sick of hearing ‘engineer will come.’ No one shows up. Stop wasting my time and fix it now. I’m extremely frustrated.
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Pankaj Shah (@Sparrk_official) reported@JioCare @JioCare My recharge is about to expire in 4 days, I have faced issue from last 90 days, that's what I recharged in my Jio Number. You said you'd solve in few days on 26 Apr. Still there is no sign of network improvement, I am porting to another network. Worst Experience in Jio
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Raju Singh (@iRajuSingh_) reported@JioCare Kindly let me know whether the issue has been resolved. If the issue has been fixed, could you please share the steps you took to resolve it?
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Abhishek Kumar (@marshal079) reported@JioCare I am facing very worst 5g experience. I can't even Browse anything your 5g network is like -1g very worst. And your support team didn't even resolve my issue what they are saying in call totally goes out my head they are talking like robot. 8294184965 call me and help m
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Akshat Thakur (@iakshatthakur) reported@JioCare It's been two days worst service not expected from @JioCare
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Ridham Golakiya (@GolakiyaRidham) reported@JioCare I reported my issue. Please check it. My issue is not for recharge plan. Thank you,
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Sayyad Aman (@SayyadAman48721) reportedDon't Buy jio sim guy's they can not help there customer 🤬🤬 @JioCare @reliancejio
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Harsh Mahajan (@BlackX75676455) reported@JioCare Your customer support is a joke. Instead of fixing my connection, your so called helpline doesn't even give me an option to report my issue. keeps asking me to press 1 to get a new connection, there's literally no option to speak to someone, hope tesla eats your market