Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (64%)
• Wi-fi (17%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Nellore, Lucknow, Dehra Dūn, Mumbai, Delhi, Chhindwāra, Jaipur, Hyderabad, Kolhāpur, Thiruvananthapuram, Bengaluru, Indore, Kolkata, and Meerut.

City	Problem Type	Report Time
Bhopal	Internet	18 minutes ago
Nellore	Internet	33 minutes ago
Lucknow	Wi-fi	33 minutes ago
Dehra Dūn	Internet	33 minutes ago
Mumbai	Wi-fi	2 hours ago
Delhi	Wi-fi	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vivek bhardwaj (@vivekbhardwaj96) reported 8 minutes ago

  Wow, completely ignored by @JioCare. Should I just cancel my port-in request? If your service is this much of a nightmare before I even join, I can't imagine how trash it is later. Your IVR is utterly useless. Do your job and resolve my pending port-in immediately! 😡🚫 #Jio

• 
  ysuiysui (@ysuiysui) reported 9 minutes ago

  Extremely disappointed with JioFiber service. Internet has been down/not functioning properly, causing disruption to work and daily activities. Customer support has failed to provide a satisfactory resolution. Requesting immediate intervention and a permanent fix. @JioCare

• 
  Secular In Past (@astro_sharma_g) reported 13 minutes ago

  @JioCare RAISE A CONNECTION TERMINATION ORDER. I WANT TO GET RID OF THIS ****

• 
  Vatsal Upadhyay (@Int_Vatsal) reported 15 minutes ago

  Hey @reliancejio @JioCare @jio_fiber your services are so - so bad in my area since 2023 it shows 5g but barely matches the speed of 3g is so so so bad I am so disappointed. A year ago we brought airfiber which worked fine till now and we are facing the same problems again ...

• 
  vignesh - Tekno Prints, Covai Space (@covai21) reported 17 minutes ago

  @JioCare from May 29, i'm trying. no update, my problem is not yet solved . I will raise this complaint to next level

• 
  chunnu subba (@chunusubba) reported 19 minutes ago

  @JioCare since 2 days i am visiting the store in mg marg gangtok sikkim for esim issue. First day around 2.30 pm i reached the shop, he had already left. Today again I got reply he was not feeling well so left early. Lakhs of customer have n u can't keep few more technicians?

• 
  Stay Safe Save Life (@Staysafe_Sevlif) reported 25 minutes ago

  @JioCare @_MukeshAmbani your team failed to resolve the issue, even after several follow ups. Plz do let me, can U able to manage with a minute without network? If no, six days passed & now 7th day added. How I am going 2 manage? Its impacts my work and indirectly my finance.

• 
  rishi kumar (@heyvats2020) reported 25 minutes ago

  @JioCare Hi @JioCare, it's been 3+ days without JioFiber service and there has been no actual resolution despite repeated assurances. Please share the exact reason for the outage, the expected restoration time, and details of compensation for the downtime. This delay is unacceptable.

• 
  Dj Indian (@dinesh5800) reported 26 minutes ago

  @reliancejio @JioCare despite putting more than 15 emails to jio and higher authority but getting a auto-generated email which might be the jio policy I have given every details From SR NO to my name and contact no but this auto generated emai irritate me. Worst ever service.

• 
  Avinash Jogawat (@jogawat_avinash) reported 26 minutes ago

  @JioCare @reliancejio Network slowed. Net is not proper working. Please correct net speed.

• 
  Doaba Farms (@DoabaFarms) reported 29 minutes ago

  @JioCare Have you gone through the issue that was stated?

• 
  Pikaachuu (@ahmed_ishthiaq) reported 29 minutes ago

  No response from your side, iam frustrated, called him several times not picking, is this my job to call him daily for the past 1month though given my money, worst service, brought tv a month ago, no service till, u r not jiocare u r bekar @JioCare @reliancejio

• 
  Er. वरुण विजयवर्गीय (@vcube23) reported 29 minutes ago

  I still dont understand why people make #Jio as there primary connection. @reliancejio have worst customer support @JioCare. Absolute thugs they have at support.

• 
  Sathya (@Sathya_rkoppa) reported 30 minutes ago

  @JioCare @jiocare there is no Internet connection since two days. You have made sure no one can talk to your customer care. You just do not care of the customer suffers

• 
  JAI_V (@gargjeenu) reported 31 minutes ago

  @JioCare Sir your response is repetitive..no one one comes to improve your pathetic service but your reply came on time if your team can't handle it so plz tell people to leave the JioFiber

• 
  Dr Anand khare (@Dranandkhare) reported 38 minutes ago

  @JioCare net nor working on mobile since morning …kindly help have sent the details on dm…

• 
  Stay Safe Save Life (@Staysafe_Sevlif) reported 38 minutes ago

  @JioCare @_MukeshAmbani - your intervention needed to resolve the issue. FYI no engineer visited till date and resolved the issue from last Six days.

• 
  mazahar akhtar (@mazaharakhtar) reported 38 minutes ago

  @reliancejio @JioCare No focus on complains.If a recharge of a customer is goig to end/ended #jio team try to contact them many times in a day and force them to #recharge their phone by afraiding them and telling them to close their number. Their call started 2 days before...

• 
  Noor (@nooralikhan2003) reported 41 minutes ago

  Hey @JioCare, experiencing terrible network connectivity and extremely slow internet speeds here in Jaunpur. It's becoming nearly impossible to get anything done with these constant drops. Please look into the coverage issues in this area ASAP! 📶📉 @reliancejio #JioCare #Poor

• 
  Aashish🇮🇳 (@imAashishKotwal) reported 42 minutes ago

  @BSNLCorporate so Bharat Sanchar Nigam Service limited is currently not available in Capital Delhi. So strange, how private telecom services are dominating the govt telecom service in Delhi capital where BSNL is supposed to be more effective :) @airtelindia @JioCare

• 
  íxí (@theStriderlotr) reported 43 minutes ago

  @JioCare @reliancejio @JioCare There is still no resolution or communication by team. Let me know and this time I'll be happy to take it directly with the Consumer court for mental harassment since 4 years.

• 
  Priyesh ram krishna (@PriyeshRam) reported 44 minutes ago

  @JioCare Myjio app is not helpful as it automatically reschedule the appointment without my consent i need in-person assistant and immediate fix in an hour or closed my connection i will be more happy

• 
  Nikhil Purohit (@NikhilP18932518) reported 45 minutes ago

  @JioCare @_MukeshAmbani Please help on the issue.

• 
  Karthik (@deefourkay) reported 46 minutes ago

  @JioCare I'm facing voice and data network issues regularly at my office location, even though I see 4G or 5G network bars. Support within MyJio is not working because of lack of connectivity. Please advise

• 
  ऑफिसर्स टुडे | Officers Today (@policemagazine5) reported 50 minutes ago

  The local operator for JioFiber in Aonla, Bareilly (U.P. 243301) is ignoring complaints; consequently, many users here are switching to other ISPs. Despite numerous complaints, no one has come to resolve the issue. @JioCare

• 
  deepak holgade (@deepakholgade) reported 53 minutes ago

  @JioCare @reliancejio @TRAI Deadline already crossed, still unresolved. Kindly share final resolution timeline today itself.

• 
  vignesh - Tekno Prints, Covai Space (@covai21) reported 54 minutes ago

  @JioCare from May 29, i'm trying. no update, my problem is not yet solved . I will raise this complaint to next level

• 
  Yogesh Wadewale (@WadewaleYogesh) reported 60 minutes ago

  @JioCare Extremely disappointed with Jio AirFiber service. For the past several days, I have been facing frequent network issues. Whenever I call customer care, the IVR repeatedly states that there is network congestion in my area, but I am unable to connect with a support

• 
  ऑफिसर्स टुडे | Officers Today (@policemagazine5) reported 1 hour ago

  My JioFiber service in Aonla, Bareilly, UP 243301 has been down for the past four days. The company's reputation is being tarnished due to the negligence of LCO Sharif Mansuri. @JioCare @TRAI

• 
  Kamlesh L. Makwana (@klmakwana) reported 1 hour ago

  @JioCare Why Every Month End It Happens And Last Till Second Week Of Next Month? And Restore Takes Always A Fix Time. You Advertise For Jio PC, OTT Pack For Upgrades, Etc. But Everything Without Internet Is Useless, Isn’t It! Kindly Prioritise Network Connectivity And Rest Will Surely