Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 30: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (60%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (0%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Dimāpur, Nagpur, Mumbai, Pune, Bengaluru, Noida, Bhopal, Chennai, Delhi, Indore, Guwahati, Mysore, New Delhi, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 7 minutes ago |
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Internet | 46 minutes ago |
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Internet | 52 minutes ago |
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Internet | 52 minutes ago |
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54 minutes ago | |
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Total Blackout | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ASHWINI (@ASHWINI05377101) reported@JioCare Don't copy paste the same thing if you have Solution let me know
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Manish Mathur (@mathurmanish) reported@JioCare very poor service. Today is third day and I'm still struggling for relocation of my fibre connection CO0000M03O8I. No response to DM also. Pls refund if you can't do it.
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Sushrit Bose (@sushritbose) reported@JioCare What action we took on my complaint?
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Sangeeta (@geetasangeet) reported@reliancejio @JioCare Do you have any proper customer care number. Since morning I m interacting with your bot service. my recharge shows pending despite payment. it's four hours now , no assistance from your team. I have sent many dm already . Pls respond
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Yogendra Kulshreshtha (@YogendraKulshr4) reported@JioCare very regretted to say ur services are very poor shame on you improve this ..14 days ka ho ya 28 days ka days poore hone pr hi 12 am poora kriyega .very disappointing and stop ur warning calls before 4 days
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Sangeeta (@geetasangeet) reportedproblem with jio server in mumbai. recharge not getting through after payment. server down @JioCare please respond
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Alex Rojith (@EditorRojith) reportedI have shifted my home from Chennai to Ernakulam, I have requested Jio fiber customer care for relocation of the service, but they told me to disconnect the current connection and I should pay for a new connection. Please help me! @reliancejio
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Akhilesh Sharma (@akhilesharmaa) reportedI am suffering from last 4 days. very poor network connection i am not unable make call & use internet so my request from jio please fix this issue as soon possible New ashok nagar delhi east 110096 @reliancejio @JioCare
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Summer Scott (@SummerS40217361) reported@kalyanbzr @reliancejio has decent network coverage & never drops down like this whether u are indoor or out. #Switch_In_Jio
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Ronald Kangjam (@KangjamRonald) reported@JioCare Worst experience with JioFiber. Enginner for new connection never visited the premises for service ID 400129868542. Amount for plan of 6 moths is fully paid yet it's been 3 days and no action is taken even after several complaint to customer care. Thinking of cancelling.
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Homelander (@Homelan29092609) reported@Obi2512 I also had the same experience. Later I switched my connection to @reliancejio & the network problem is totally gone. Will suggest to get your number ported in Jio for good network experience.
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Rajendra Sharma (@k04197) reported@NBDcsgo Don't get influenced by their worst class customer care bot replies... their job is to end our complaints by doing(cntrl c+ cntrl v).... port it to @JioCare as I did if you really want to experience something different.
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Donga Rajendra (@rajendra_donga) reported@reliancejio thirdclass Network Every Time I Report Every Time 1 Answer Many User use same time Use Agar Gaand Me Dum Nahi Hai To Gaand Marva ne Itne Sim Sale Kar Rahe Ho
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Anil Rana (@eranilrana903) reported@JioCare otherwise cancel my request for installation and refund the amount. I'll look for another service provider.
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Vipin (@Vipin31956466) reported@JioCare I have shared everything already stop responding like parrots. Everytime I complain, i receive the same message but no resolution first check your dm than talk
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ASHWINI (@ASHWINI05377101) reported@JioCare @reliancejio why I am getting no network on jio phone i have to restart can you please provide correct solution rather than copy paste of same comment
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Faisal Alam (@FaisalAlam00001) reported@JioCare Tell me whether i will get network coverage in my area or not? You guys not responding my DM messages also
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®️🤘 (@BeingAHuman13) reported@JioCare What about present scenario? Will you provide any refund/free service to me?
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Biplab Nag (@nagbiplab) reported@JioCare I’ve sent the details via DM. Also your appellate authority is useless. They are worse than customer support. @DoT_India please take strict action against Jio
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Akhilesh Dalvi (@AkhileshDalvi) reported@JioCare Superb response received from local team that currently no one working and they are depending on 3rd party to respond and told me to connect them. Whom am I paying? If issue didn't resolve today then I will discontinue. Keep my 699_3M money with you. #cheated
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Asgarali Mirza (@asgarali_mirza) reportedPathetic services @reliancejio ...My 15 years old phone number I ported with jio and that was my biggest mistake..They deactivated my number while I was out of country all my banks have that number updated and to activate they have pathetic customer just fake promise Urgent Help
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Biplab Nag (@nagbiplab) reported@JioCare Internet service is down since more than 24 hours. Customer service is not helpful. Can you escalate it? @DoT_India
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balogix (@bcibie) reported@JioCare Ur customer care wont work. Ur chat wont resolve And ur whatsapp is stereotypical. On what basis u call urself a tech giant. R u not ashamed
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ASHWINI (@ASHWINI05377101) reported@JioCare Worst customer service and just copy paste same steps which never works
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ABHISHEK JAIN (@UdaanAssociates) reportedLast one week i am not available to connect the jio fibre even service person came taken OTP and said it will repair in 4 hrs now i am not able to get service again please see immediately 3613546811 @JioCare @reliancejio
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P i x i (@the_pixi_) reported@ShrikantGayki @reliancejio @JioCare Facing same problem sir from yesterday night. i can't even join my lectures. rip jio. idk when they gonna fix this.
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Abishek Jain (@CS_Abishek) reported@JioCare Hello Mr. Dhaval, atleast there shall be some time lines within which an engineer will reach the place to check the problem. What does at the earliest means?
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Ahad memon (@oh_ahad) reportedHi @JioCare i want to lodge a complaint of one of your rude customer care executive. Very bad experience. Appreciate if i get a call back from your side. DM me for my jio number.
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Jyotideep Baishya (@jyotideepb) reported@JioCare Thank you for your reply. We will definitely try. No point on holding on @airtelindia after paying 839 for 3 months. Zoo Road ,Assam @Airtel_Presence customer care is so unprofessional who don't value a customer who is associated with them for last 5 yeras.
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Nireekshahaha (@nireekshahaha) reported@JioCare @JioCare : Since Friday, engineers are assigned to check the issue and they never turn up!!The promise was to fix it in 24 hrs!Is this how you treat customers? #bangalore #internetissues