Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 19: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Chhindwāra, Guwahati, Kanpur, Patna, Jalpāiguri, Gobārdānga, Indore, Chennai, Ludhiāna, Jaipur, Kozhikode, Cochin, Hyderabad, and Shimla.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 26 minutes ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
|
Patna
|
Internet | 6 hours ago |
|
Jalpāiguri
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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Karthik (@John_Karthik) reported@JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.
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Neeraj Alia (@neerajalia) reported@JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights
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SFG (@hawx888) reported@jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare
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Ikbal (@IkbalHa54220939) reportedHey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me
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Arvind Kumar Gupta (@ArvindKumarGup3) reported@JioCare @jio_fiber Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 1203523646 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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Sunny (@jensonbathery) reported@reliancejio Useless Company, jio fiber not working at all in pcmc area and people not responding
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Sushant Sharma (@iamSushantkmr) reported@Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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Siddhartha daga (@siddhartha_daga) reported@JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?
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Amit Ghosh (@amitgh22) reported@JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.
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BLanK (@Siddharth_lol) reportedGenuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..
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shubham mishra (@iamshubham1994) reported@JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.
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MNC (@Focus_SME) reportedPlease raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????
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Siddharth Patkar (@JorseBolo) reported@JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.
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Pranav Malhotra (@29Pranav06) reported@JioCare Same message again and again and again, stupid automated messages are not solving my problem, the engineer or someone needs to call and confirm the timeline, earlier it was 1 PM, then 3 PM then 7 PM and now no timeline.....it's been 48 hours + @reliancejio @JioCare
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Manivasagam (@mrmanivasagam) reported@JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio
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Anil Yadav (@nieal_8737) reported@reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence
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Satish gupta (@satishgupta026) reported@JioCare Message Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction.
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Nikhil (@harurayn) reported@JioCare @JioCare my issue is not fixed connectivity is intermittent service technician comes and says there is no fault whereas for 2 minutes i'm able to browse and then net goes off, please send some qualified technician to fix the issue.
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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#Farmer #ProudFarming (@Ravi48203020) reported@Saurabh_Pinch @reliancejio @reliancejio ur network is worst