Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Cochin, Hyderabad, Pune, Kolkata, Durgapur, New Delhi, Nagpur, Coimbatore, Mumbai, Bālāghāt, Guwahati, Chhindwāra, Chandigarh, Bhopal, and Ghāziābād.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Total Blackout | 1 hour ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
|
Kolkata
|
Total Blackout | 4 hours ago |
|
Durgapur
|
Internet | 7 hours ago |
|
New Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naman Sharma (@_Naman_Sh) reported@JioCare Again the same message....stop fooling around your customers. @JioCare @reliancejio your customer service is absolutely dogshit!...Shame on u
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Ashutosh Gupta (@thisisashutosh) reported@JioCare Very disappointed with JioFiber. My service request SR00003AHVHB was closed from your end without resolving the issue. My internet is still not working properly. Closing complaints without fixing the problem is unacceptable. Please reopen the req and resolve it. #Shame
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Vicky Jain (@VickyJa65753315) reported@JioCare A standard reply. Let me put on record that weather in my area is absolutely clear. No winds or no rain since yesterday night. Same was conveyed to customer care. And this problem is since 22nd june. So inconvenience is all from ur team and not weather
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Shiv Bodh Jaiswal (@SBJ0111) reported@JioCare @reliancejio Your network is so bad that we are not able to talk properly. In my village
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Ismail subair (@ismail__subair) reportedDear @JioCare, I would like to escalate my Jio AirFiber installation issue. I made the payment on 09/07/2026 and was promised that the installation would be completed today. However, it has been delayed without any proper update.
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Anchal (@shiba13643) reported@JioCare You guys are least bothered about customer. I will make sure I don't get into this trap again. Even after complaint on multiple places you don't care at all. @_MukeshAmbani @AkashMAmbani
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nick (@Nick_N_Shah) reported@JioCare It was field service person's fault taking good rating 1 device for nothing so y should they cut Rs. 750 from my deposit. I need those 750 back. Did you get the issue now? Please update me or raise more question 3/3
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Political Hindu (@Charu_tatva) reported@JioCare No one came they just closed it on their own your technician blocked my number after not picking up first few times if this is what the service is i dont know what to do after closing same outage message comes as a reason given by him @JioCare i am done emotionally with you lot🥲
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Al Jaljeera 🇵🇸 (@HardikK53975767) reported@JioCare @JioCare today is also wasted and didn’t got any resolution from my issue. I already told your employee who called that your system cancels the request in the end and still she told to wait it will get resolved today. But at the end it was the same. When will i get solution?
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Dheeraj Talwar (@TalwarDheeraj) reported@reliancejio. It has been over 48 hours since I raised this service request, yet there has been no update, no follow-up, and no resolution.
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Shiva (@ShivaprasadCH2) reported@reliancejio @JioCare network gradually reduced in my location. Facing difficulty in internet service. Kindly look into matter
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare Please stop sending standard responses and provide a definite timeline for my refund. If the issue is not resolved immediately.I will accelerate the same in consumer regulatory.
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Fenil Shah (@Fenilvshah89) reported@JioCare Still it is not working
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Lavish Khetan (@lavishkhetan) reported@JioCare My Internet is down, i have tried all possible ways to connect back via jio app and then tried calling jio customer support after holding for about 7 minutes, call got disconnected. How shall i log a complaint?
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zen chemmanur (@zchemmanur) reported@jio_fiber experienceing one of the worst customer care helplines and your service technicians are even worse, they fix and appointment and dont turn up nor do they even bother to answer your call. @reliancejio @_MukeshAmbani sir your staff has no value of time and commitment.
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Ko-shuerr (@Shupainuk) reported@JioCare Of late it seems jio has put some cap on the internet speed. Worst part is to use jiocare app using @airtelindia sim. How do I get to raise the complaint with the ombudsman.
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Nilesh Gonsalves (@nileshlog) reported@JioCare it rained in my area. The towers were switched off frm Monday. Power came back on Tuesday and cell operators started service on Wednesday. Jio started service today( Friday). instead of compensating the subscribers for these lost days, we data balance alerts
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Sushil Mishra (@sushilrm13091) reported@JioCare Since 2 days weather is extremely pleasant , please don't give false reasons for your poor service
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Akshat Thakur (@iakshatthakur) reportedHey team yesterday you told me that it will get repair my today Call also come from your social media team she also told it will get repair by today still there is no response from your side very bad service @JioCare
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V.P. RAI (@VPRAI19) reported@Nithishpk5 @JioCare Dear Nitish, your problem is not going to be solved at all. The chor Mukesh Ambani and his servants are looting the innocent customers. We r the victims.
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Anurag Chaubey (@anuraagchaubey) reported@JioCare Dear Jio, my name is Anurag Chaubey and my issue is that my Jio payments Bank account is freezed without any prior notice. My account detail are as follows: Account Number: 003321714756481 Registered Mobile no: 8299200064, Please unfreeze my account. I'll be grateful
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Maharashtra State Electricity Distribution Co. Ltd (@MSEDCL) reported@Digvijayy9 @JioCare Dear consumer, we sincerely regret the inconvenience caused due to the delay in responding to your concern. Kindly confirm if the issue has been resolved.
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SAURABH SINGH (@BiharSaurabh) reported@JioCare @JioCare Thanks for the response, but this isn't the first reschedule. I've been receiving the same "appointment rescheduled/on hold" messages every day since 27 June, without any actual resolution. Please stop the repeated rescheduling and complete my JioFiber relocation.
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Rohan Halder (@Rohanhematdoc) reported@FibreJio @JioCare I am extremely disappointed with your services. My Internet connection is down for the past 5 days. Despite repeated complaints no one from your company has visited to sort out the problem. If you cannot sort out the issue please disconnect and refund the balance
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Abhinav Mukherjee (@abhinavmukh100) reported@reliancejio @JioCare absolutely worst customer service. My wifif has been down for 2 days now and after calling 50+ times only thrice I was able to contact a human. No engineer visits just rescheduling from your end even after state escalation no response. Failed mechanism
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Dibun (@dibun75) reportedDear @JioCare, I've been trying to transfer my late father's Jio account (3 mobiles + 1 JioFiber) to my name. The Jio Store and Kolkata Regional Office keep redirecting me in circles. I've already emailed Customer Care and the Appellate Authority. Please help resolve this.
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Aryan Bhimani (@aryan46022) reported@reliancejio @JioCare It's been 2 weeks since I reported my Jio AirFiber issue. Your team keeps promising a technician visit, but no one has come. My calls are now going unanswered, and my internet is still not working properly. Please resolve this immediately. #JioAirFiber #jio
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Vivek Kumar (@vivekranu1) reportedand the internet response is poor. Kindly check the network congestion and optimize the nearby tower to improve latency and browsing performance. Refer the attachment @reliancejio @JioCare (2/2)
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Ashutosh Gupta (@thisisashutosh) reported@JioCare @JioCare You made me feel like a fool. My JioAirFiber was already slow, and instead of fixing it, your engineer added another connection to my AirFiber antenna. Why? The issue is still unresolved. Please fix it instead of closing complaints. #JioAirFiber #JioFiber #Shame
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Puneet Soral (@soralpuneet) reported@reliancejio @JioCare 2 days are set to pass but there's no resolution on my @jio_fiber complaint- SR00003AN32H. No one in your team is responding positively, leave aside a concrete timeline and I am being taken in circles. I am out of options. Please help.