Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (62%)
• Wi-fi (18%)
• Phone (10%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Ahmedabad, Chhindwāra, Nagpur, Pune, Shiliguri, Agra, Alīgarh, Agartala, Dimāpur, Mumbai, Guwahati, Jaipur, Kolkata, and Indore.

City	Problem Type	Report Time
New Delhi	Wi-fi	2 hours ago
Ahmedabad	Phone	5 hours ago
New Delhi	Wi-fi	7 hours ago
Chhindwāra	Internet	7 hours ago
Nagpur	Internet	7 hours ago
Pune	TV	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ajai Mangalore (@Ajai_Sengol) reported 5 minutes ago

  @JioCare U giv quick public replies to show that you care abt custmrs...in pvt messages you manipulate and fool pple. Tht is why its useless to raise any issues with you... anyway go ahead and build more Vantaras and Antilias wid the money looted frm custmrs. @reliancejio @RIL_Updates

• 
  Juber Alam (@alajuber118) reported 6 minutes ago

  @JioCare There is a limit to lying and making customers fools. It’s been almost 2 days without any proper resolution. Only excuses, fake timelines, and copy-paste replies while the service remains down. Completely unacceptable and pathetic support. @JioCare @JM_Scindia #jioscam

• 
  Shiva Tiwari (@ShivaTiwari_) reported 9 minutes ago

  @JioCare How long do I still need to wait? The issue is still not resolved, and I keep receiving the same response every time. Can you provide a proper update and a permanent resolution instead of repeating the same explanation? @JioCare @TRAI

• 
  ankit chauhan (@IloveTroubles) reported 12 minutes ago

  @JioCare hi @JioCare , your team is not capable of solving simple problem.i had asked to cancel the bb connection and provide refund.Your customer support called and asked me for an OTP to redeem a voucher so that they can refund. Its been 4 weeks , i have received no funds in my bank.

• 
  Shrikant Shrivastava (@ImSkant) reported 14 minutes ago

  What a bullshit service provided by @reliancejio @JioCare. It's more than a week and my internet is still not working. They are just giving dates. Lol. Thank you Jio for wasting my time and money. Your service is pathetic.

• 
  Mohammed tajuddin (@mdtajuddinn) reported 16 minutes ago

  @JioCare @jio_fiber Despite several follow-ups, no one has visited to resolve the issue. This has caused a lot of inconvenience and frustration. The service experience has been extremely disappointing.# JioFiber

• 
  TheAuraTrader™ (@l_am_Sara) reported 17 minutes ago

  @JioCare Jio Fiber down for last full week. No sign of fixing it or resolution so far. Support engineer visits is scheduled after a week now. Reschedule option page is broken

• 
  SURAJ YADAV (@surajjee000) reported 20 minutes ago

  @JioCare If there's a problem, neither calls are made nor the internet works. The network is so bad. Will you fix it quickly, or should I port to Airtel? Airtel has a better network in my village. If you want to install a tower, it should be on the roof of my house.

• 
  SAI SUKESH (@Urstrulysukesh) reported 23 minutes ago

  Applied for Jio AirFiber installation. Received local representative details but no response to calls/messages from their side. My location has stable Jio 5G+ coverage on terrace and feasibility seems possible. Kindly arrange callback/support for installation process. @JioCare

• 
  JioCare (@JioCare) reported 26 minutes ago

  @I_m__skmishra @reliancejio Hey, we are here to help. Please DM us Jio number, alternate contact number, date and time when you faced this issue (in last 48 hours), website/app name with which you are having trouble and complete address (State, city, landmark, Area PIN code, building/House No, etc) (1/2)

• 
  Sobhan Karjee (@onlysobhan) reported 30 minutes ago

  @JioCare Unable to send DM. Please help us resolve the network issue in Goli, Gajapati, Odisha.

• 
  ItniSiHassii (@ItniSiHassii) reported 30 minutes ago

  @JioCare Pls STOP these calls then bcoz the executive speak like as if they own the number & they behave in such a manner that I would like to PORT out immediate which I’m going to do. NO One speaks like this to a customer. Not acceptable sorry

• 
  Kuldeep Pisda (@kdpisda) reported 31 minutes ago

  @JioCare I wanna get a new additional Air Fibre connection at my village, I haven't heard back anything from you guys. I have already filled the self interest form. Please help.

• 
  amit baidya (@AmitAbaidya988) reported 35 minutes ago

  @JioCare This type of poor service not expecting from Jio👎. First of all the service engineer behaviour was too rude & wrong information provided, misguide for new connection. After submit cancellation request now after 10 day's not resolved the issue after follow-up regularly👎👎👎👎

• 
  shubham vaishya (@vaishya35) reported 35 minutes ago

  @JioCare My issue was not resolved yet @JioCare

• 
  Harsh Singh🇮🇳 (@meeharshsingh) reported 35 minutes ago

  I am officially canceling my @JioCare AirFiber. Enough is enough. Every month: 10 days of NO internet. Every day: 5 spam emails/SMS demanding bill payment. Your "4-hour resolution" promises are a TOTAL FRAUD. Third-grade support, zero accountability, Come collect your equipment.

• 
  VISHAL BHATNAGAR CAIIB ACSI-CISI LONDON (@VishalAcsi72497) reported 37 minutes ago

  @JioCare Or return my money. Next step with me, is to take help of consumer court for my refund. Because, u all only passing time and distributed mob no of. My wife to your several engineers which initiated new concern for me.

• 
  RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported 39 minutes ago

  @JioCare I have shared numerous mails in last 30 days. Not a single reply. Tried calling in your customer care number to get a only pathetic AI replies. I want to talk to a real person. Connect me on that. My jio fibre ID is with you in that you can find my registered number. Connect in

• 
  SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported 42 minutes ago

  @JioCare TKS JIO has let down a CUSTOMER with a genuine issue on JIO APP! I spoke with Mr Pavan as explained to him this is NOT a case of WRONG Recharge made by me! I used JIO APP on 8792069750 to recharge for 8217554658. Realised recharge was done WRONGLY for 8792079750 after seeing SMS

• 
  Vijay Singh (@VijaySingh26094) reported 43 minutes ago

  @reliancejio You are talking about WiFi but i did complain abount network issue in my area but i didn't get any response by your technical team no visit in my location where i am facing network issue.

• 
  Md Rehan (@mdrehan4all) reported 44 minutes ago

  @JioCare I am sharing screenshot of speedtest are you serious about website? if speed is slow it means I can't access any website, please take it on priority otherwise I will port to other network I can't complain like this everyday

• 
  Anonymous 🇮🇳🇮🇳🇮🇳(Kattar Indian) (@Fly_Hightweeto) reported 46 minutes ago

  @JioCare Have some shame, I have no internet since yesterday and still the engineer visit is scheduled for 8-9 PM and yesterday for the same slot your engineer request was closed. WORST SERVICE. @reliancejio

• 
  Munish sharma (@MunishSh78) reported 53 minutes ago

  @JioCare My no is 9891050902, alternate no 8505907773 , I am using iPhone 15 and area is neb sarai near IGNOU university new delhi, living in Swastik residency, when i call to parents is Himachal which is in district una faced lot of issue, Traveling to office in Gurugram having the same

• 
  Dalbir Dahiya (@dalbirdahiya) reported 54 minutes ago

  @JioCare Now it’s been 24 days. You are not able to arrange a service support engineer. Please resolve the issue by tomorrow or disconnect the connection

• 
  Raggi राष्ट्रवादी (@raggitomar15) reported 55 minutes ago

  @JioCare Dear @JioCare Instead of cooking such kids stories better to upgrade your services. They are w0rst nowadays. It takes you 3-4 days to attend a simple service call in Delhi

• 
  RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported 60 minutes ago

  @JioCare Internet was not coming since yesterday evening 5 pm. The steps you have mentioned are genric steps everyone knows. I want to talk to a customer care executive, a real person. In app your pathetic AI answers everything.connect me to a real customer care executive

• 
  Yashashvi Shekhawat (@YashashviShekh3) reported 1 hour ago

  @JioCare I am getting this same statement from last few weeks continue. I need resolution.

• 
  Rishi Thakar (@RishiThakad84l) reported 1 hour ago

  @JioCare @reliancejio Recently I call 198 so your service advisor pooja also 18 advisor make me fool give me temporary solution I suffer 3 month same problem 7 to 12 pm at night my fiver is not working So el customer 3 month se suffer kar raha he or kiso ko padi nahi

• 
  RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported 1 hour ago

  @JioCare Today only 1 hour of internet and still you people have audacity to say money can't be refunded. You should be ashamed of yourselves. 3rd class service

• 
  Raggi राष्ट्रवादी (@raggitomar15) reported 1 hour ago

  @JioCare I have a very b@d experience with #Jiofiber. Once you get some Service interruption you'll be bhagwan bharose for many days. Feel lucky if you get it rectified in 3-4 days. Nobody listens at @JioCare from top to bottom. This is in Delhi where every service is delivered in 5 min.