Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (68%)
• Wi-fi (13%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Hosūr, Pune, Chhindwāra, Shillong, Panaji, Chennai, Patna, Delhi, Kolkata, Nanded, Kanpur, Meerut, New Delhi, Coimbatore, and Indore.

City	Problem Type	Report Time
Hosūr	Internet	1 hour ago
Pune	Phone	3 hours ago
Chhindwāra	Wi-fi	3 hours ago
Shillong	Internet	3 hours ago
Panaji	Internet	3 hours ago
Chennai	Wi-fi	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAJESH (@w_rajesh) reported 2 minutes ago

  @JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting

• 
  Digvijay Ahire (@Digvijayahire2) reported 3 minutes ago

  Hi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???

• 
  NIK (@NIK000997) reported 3 minutes ago

  @tanyachawla31 @reliancejio This also happened with me then I lodged complaint to consumer affairs helpline. After that I received my money back.

• 
  mahesh k (@mk2722372) reported 8 minutes ago

  @JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)

• 
  DaisyTamuli (@DaisyTamuli) reported 10 minutes ago

  @JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

• 
  Vishnu (@MVRaoIPS) reported 14 minutes ago

  Jio is requested to provide a genuine human interface for basic customer services. Same automated response, irrespective of issue raised, is frustrating and serves little purpose. The deficiencies in customer service are all too evident. @reliancejio @ConnectCOAI @ITS_MoC

• 
  Veddant Kalani (@VedantKalani) reported 14 minutes ago

  @JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai

• 
  பண்பரசன்.ஏ (@Panbarasane) reported 14 minutes ago

  @JioCare The bitter truth is came to the thought with ur poor service @jiocare

• 
  Sudharsan Raamhu (@SudharsanRaamhu) reported 15 minutes ago

  @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

• 
  Mohammad Atif (@MohdAtifRiyan) reported 16 minutes ago

  Jio true 5G network not working Last 1days so plz solve problems @JioCare @reliancejio @JioComplaint

• 
  Sadda Kiran (@Sadda_Kiran) reported 21 minutes ago

  @JioCare JioFiber service became worst recently. In the past 10 days, this is the 3rd time I am facing internet connectivity issue. This is not a kind of service I am expecting from JioFiber. Plans also not affordable compared to other operators. Let me know the process for disconnection.

• 
  𝓗𝓲𝓷𝓭𝓾𝓼𝓽𝓪𝓷𝓲 🇮🇳 (@drnittinkverma) reported 21 minutes ago

  @JioCare complaint: I received the same refund-related message from Jio on 11/08/2026. However,despite the assurance provided by Jio,no refund has been credited and no satisfactory resolution has been provided to me even after several days. Kindly clarify what is meant by “next few days”

• 
  Sayyad Aman (@SayyadAman48721) reported 22 minutes ago

  @Ranjitkumar1999 @JioCare Jio service is worst

• 
  Aatmaram Tukaram Bhide (@BhideSpeaks) reported 29 minutes ago

  @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

• 
  Ram Lokesh (@RamLokesh_66) reported 30 minutes ago

  @reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?

• 
  Monika Bera (@MonikaBera5) reported 31 minutes ago

  @JioCare No solution yet.

• 
  Shivakumar (@Skumar_654) reported 32 minutes ago

  @JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.

• 
  srigopal1992 (@srigopal1992) reported 33 minutes ago

  Day 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support

• 
  Ronnie (@ronaldconrawa) reported 33 minutes ago

  @JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month

• 
  Kiran N Chavan (@killerkc12_) reported 33 minutes ago

  @RaviSin6238033 @JioCare @reliancejio Jio has worst service

• 
  SSN (@ssnpunekar) reported 34 minutes ago

  Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

• 
  eva (@evabuilds) reported 36 minutes ago

  @JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this

• 
  Mohit bhagat (@mohitbhagat417) reported 39 minutes ago

  @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

• 
  Manohar (@My_self_Manohar) reported 40 minutes ago

  @reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.

• 
  Brijesh Jaiswal0777 (@brijeshneta) reported 41 minutes ago

  @JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?

• 
  KM (@kiranmane2014) reported 43 minutes ago

  @reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.

• 
  Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported 44 minutes ago

  @JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank

• 
  Jersey (@KarthikKlD) reported 45 minutes ago

  @JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem

• 
  Pranav Sharma (@pranav13560) reported 51 minutes ago

  Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare

• 
  Badri N (@hansIndien) reported 57 minutes ago

  @JioPlatforms @JioCare @reliancejio Promise a 5-6 PM slot today, let it silently expire without a call, and then auto-reschedule to tomorrow! 🛑 Service down since Aug 28 for paid account 410601143173. Ticket SR00003F9QWR is just stuck in an endless bot loop with ZERO real human contact or engineer details.