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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 62% Internet (62%)
  • 17% Wi-fi (17%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Lucknow, Indore, Bengaluru, Chhindwāra, Bhubaneshwar, Bhopal, Nellore, Shillong, Mumbai, Ahmedabad, Varanasi, Guwahati, Vadodara, and Jaipur.

CityProblem TypeReport Time
Chandigarh Internet 3 minutes ago
Pune Internet 18 minutes ago
Pune Total Blackout 21 minutes ago
Pune Total Blackout 24 minutes ago
Pune Total Blackout 30 minutes ago
Pune Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Siddhar83746682
    Siddharth (@Siddhar83746682) reported

    @JioCare Are you guys dumb or what? Why you guys are sending the same reply over and over. First read what my concern then respond. My issue is sim has not been delivered its more than 48hrs. That beyond you given time. Cc: @TRAI @AshwiniVaishnaw

  • xprajasekhar
    RAJASEKHAR (@xprajasekhar) reported

    @JioCare Jio “optimization” is going on for 6 months in my area. No proper signal, no stable internet. Only promises, no service. I’ve waited enough. Moving to Airtel in May. Goodbye Jio. @JioCare @reliancejio

  • Avishek_tweets
    Digital Strategist- Avishek.. (@Avishek_tweets) reported

    @reliancejio @JioCare your representative subrata from Kolkata jadavpur location doesn't know how to behave with a customer.. I am your existing customer.. but feeling like shifting to @airtelindia

  • Shubhjain200117
    shubh jain (@Shubhjain200117) reported

    @JioCare You guys only provide services for half a month and another half a month their is an outages and i don't even get your technician for those 15 days and you guys made a bill for complete month .but I only receive service for 15 days and those days I don't receive any service

  • SSSv4dq
    SSS (@SSSv4dq) reported

    @JioCare @JioCare How difficult is it to change a delivery agent and provide a sim Ordered on 22nd and its 26th now. No details received yet on my alternate no. Better cancel and get a refund. ORN:NO00015DIHXR.Regretting trusting jio don’t say 48hr delivery then. Airtel delivers sameday

  • ___saurav
    Saurav (@___saurav) reported

    @JioCare @reliancejio My JioFiber connection has been down for 2 days. SR ID: SR00002KP6QC. Repeated rescheduling without my consent, now pushed to 1st May. No resolution, no accountability. Is this the level of service you provide? Need urgent resolution ASAP.

  • ElqishKhan
    Elqish Khan (@ElqishKhan) reported

    Where I live, forget about 5G, even 4G does not work and the service is good but it does not work, so I have a question whether I should change my house or the SIM company. @JioCare @reliancejio This is where my journey with Jio ends.

  • AnilTewari10
    Anil Tewari (@AnilTewari10) reported

    @JioCare Even after 06.08.24 you are still unaware of my matter? All informations are available to you through DM, emails but you never see your DM or emails. On 11.02.25 your Habiba informed on X that my matter is resolved & since then I am asking that how it is resolved but no reply

  • Shri_moger
    Cnu Bhatkal🇮🇳 (@Shri_moger) reported

    @JioCare @JioCare I raised a complaint on 20-04-2026 (SR000033VRAH), but it is STILL not resolved. I was told ODU spares are not available. How long should customers wait? Please resolve this immediately. This delay is unacceptable. #Jio #CustomerService

  • Sriteja2147
    K Sri teja (@Sriteja2147) reported

    @JioCare I hope you solve this issue as soon as possible because this is happening regularly.

  • subodhk_oficial
    ꧁༺༒ꇙ꒤ꃳ❀꒯ꁝ ༒༻꧂ (@subodhk_oficial) reported

    @JioCare is shutdown and any service of internet not working @airtelindia

  • Iam_sujit18
    Iam_sujit18 (@Iam_sujit18) reported

    @JioCare 1. Jio number 9229755169 2. All day's faced this issue 3. All websites 6. 1 5. Altrnet number not available. But try this 8382348660

  • adityabagri93
    Aditya Bagri (@adityabagri93) reported

    @JioCare HOPELESS MOBILE NETWORK IN RAIPUR

  • hitesh_suhalka2
    Hitesh Suhalka (@hitesh_suhalka2) reported

    @JioCare the signal bar gets down to 2 to 3 bars after 1 a.m in udaipur,, rajasthan. Resolve the issue with immediate effect.

  • ravithebala
    Ravi Bala (@ravithebala) reported

    @JioCare Order and SR details are already in the tweet. Also DM-ed my contact number. Please note the SIM is not delivered yet. Pathetic service. Time to go back to Airtel.

  • SandeepRaoGona
    Venkata Sandeep Gona (@SandeepRaoGona) reported

    @JioCare @TRAI @DoT_India It's been 10 days Jio fiber installation completed at my home. No internet access provided and technician went out saying he will raise a complaint. My self raised a complaint but none of your engineer turned up for resolution

  • simonje2405
    SJ 2 (@simonje2405) reported

    @JioCare Hi Shireen... The problem is your service engineer Tamizharasan never used to respond calls when I am available at home and always visit when no one is available at home! Excellent service.... Efficient Engineer! Shame on you!!!

  • ___saurav
    Saurav (@___saurav) reported

    @JioCare Despite raising a complaint and making multiple follow-ups via your toll-free number (1800 896 9999), there has been no resolution. Instead, my service request is being repeatedly rescheduled without my consent.

  • Rohit7447539421
    Rohit (@Rohit7447539421) reported

    @JioCare Due to my money problems, I am unable to recharge the ₹707 Jio AirFiber plan. So I would like to request if the amount can be reduced a little , please first time 🙏

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    @JioCare @reliancejio This is very disappointing. I’ve been raising this issue for the past 14 days, yet it feels like my concerns are not being taken seriously. As a customer, I expect better responsiveness and accountability. Refund my money immediately

  • Singh__Rajdeep
    Rajdeep Singh Tomar (@Singh__Rajdeep) reported

    Hi @JioCare, enough of these repetitive copy-paste replies. My JioFiber has been down for over 72 hours and my urgent work is suffering. If you cannot restore it immediately, at least provide an exact ETA and proper escalation update. This delay is unacceptable.

  • Shubhjain200117
    shubh jain (@Shubhjain200117) reported

    @JioCare I will not pay for those days you guys doesn't provide my services that's my final call you scammers I will not pay for the days their is a outage from your side I will only pay for your bill when i get the corrected one , which have charges for the days services are provided.

  • kumar189605
    Vishal Parmar (@kumar189605) reported

    @JioCare The provided link is currently inaccessible. This reflects the service quality extended to your customers. My JioFiber ID 2642352787 and registered under mobile no 8980799343, is not delivering the expected performance. The internet speed has been consistently problematic.

  • b18e9a7c4891450
    akshatt raaj (@b18e9a7c4891450) reported

    No app use no any background updat on no backup is there still how data can be consumed in jio network after calling to customer care support they are saying it's the fault of your mobile phone i can't do anything do whatever you want to do , @JioCare @reliancejio @_MukeshAmbani

  • vineetkr16
    Vineet (@vineetkr16) reported

    @JioCare Even the appointment was falsely scheduled on 2nd may. Is this the service you wish to provide to customers? @reliancejio @_MukeshAmbani

  • MohitBodke3
    Mohit Bodke (@MohitBodke3) reported

    @JioCare Wat a pathetic service until now I have not received the call nor a reply to my private message

  • ankeshk12
    A K B (@ankeshk12) reported

    @JioCare your network is not working after complaining 48 hours why ??

  • MainakP02223333
    Mainak Paul (@MainakP02223333) reported

    @JioCare Why your team have to unnecessary push jio air fibre connection which I don't need? Need assistance in relocation of JioFiber within same pincode with a distance of 1.5km from the existing location. Please help. 033 35522108

  • Singh__Rajdeep
    Rajdeep Singh Tomar (@Singh__Rajdeep) reported

    Hi @JioCare, I need to speak with your team directly regarding this issue. My JioFiber has been down for over 72 hours and my urgent work is affected. Please arrange a call from the concerned team or share a direct contact IMMEDIATELY.

  • lbommi64
    John™ (@lbommi64) reported

    @JioCare I’ve already allowed time since 23rd. Still no service. Please stop generic responses and provide exact ETA or confirm technician visit today. @JioCare