Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/26/2026 07:10

January 26: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Chennai, Hyderabad, Dehra Dūn, Deoria, Patna, Bengaluru, Pune, Bhavnagar, New Delhi, Udaipur, Noida, Coimbatore, Mumbai and Guwahati.

Loading map, please wait...
City Problem Type Report Time
IndiaImphal Phone
IndiaAhmedabad Wi-fi
IndiaChennai Internet
IndiaHyderabad Phone
IndiaDehra Dūn Internet
IndiaDeoria Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BaldevBopaliya ß pätêl (@BaldevBopaliya) reported

    @reliancejio i am jio user , totally jio network crash from last 2 hour, plz check and do needful action. Area pincode 370435

  • YashGhanekar3 Yash Ghanekar (@YashGhanekar3) reported

    @MdArshad1966 Sir, better port! They won’t listen until they loose their customers... @reliancejio services are way better @JioCare will help u switch!

  • kalpanictravel kalpanictravel (@kalpanictravel) reported

    @JioCare just appauled at the level of service. Raised a complaint on 20Dec and no engineer has called and call centre staff talk like robots! How is anyone supposed to work like that? Welcome to the #JioFiber #RelianceJio digital world of no resolutions!

  • jagjotuppal jaggs mufc (@jagjotuppal) reported

    Customer care for @JioCare is the worst i have come accross with. Amount for #JioFiber recharge was double deducted, i am trying to raise a complaint & have wasted one hour for the same. I have tried App Help section, online chat and have tried calling their customer care.

  • shirshendu_0 Shirshendu Bhowmick (@shirshendu_0) reported

    @reliancejio Whats wrong with your customer care number. Tried calling multiple times for a billing issue on 199 & 198. Everytime call gets disconnected after being on hold for few minutes.

  • jeevansahu143 jeevan sahu (@jeevansahu143) reported

    @ViCustomerCare my number is not activated yet I paid the bill I am facing many problems plz restart my services asap otherwise I will port to other network @reliancejio or @airtelindia

  • ayushnatani Ayush Natani (@ayushnatani) reported

    @JioCare @reliancejio Fiber net not working since three days,called customer care but technician not having time to visit. Pls help to resolve

  • arunkumar_505 Arunkumar Kesavan (@arunkumar_505) reported

    there is an issue with my refund, I have only received 500rs instead of 1500 rs which I paid. after many calls to the customer care office, no use. Sending same template message. SR0000135T0W. @JioCare

  • ashishcool91 Yogendra (@ashishcool91) reported

    @JioCare I don't want to listen yours copyright dialog so check screenshot in which latitude and longitude is given. You can easily check network speed condition on that area

  • BaldevBopaliya ß pätêl (@BaldevBopaliya) reported

    @JioCare i am jio user and from Mundra , jio network crash from last 2 hour , plz check and do needful action Area pincode 370435

  • ruhelaaditya Aditya (@ruhelaaditya) reported

    @JioCare there is no jio network in village halalpur pin 131103 since last 2 hours. this is regularl issue, daily there is no coverage for couple of hours between 11 am and 3pm.

  • shubhamshinde29 Shubham Shinde (@shubhamshinde29) reported

    @reliancejio @JioCare It's Been 12 Days since I Requested to Cancel My Jio Fiber Connection and Take Back the Jio Devices and Give the Refund. Many Days have Past but No Action from Jio Fibre Team.

  • RatulKoch6 Ratul.Koch (@RatulKoch6) reported

    A jio postpaid plus user, missing Airtel service so much @JioCare @reliancejio @Airtel_Presence Will port back to airtel all 5 numbers as soon as I complete 90 days in Jio network.

  • tanzeelfayaz Tanzeel (@tanzeelfayaz) reported

    @reliancejio Useless jio. they have **** after installation service.sometimes modem shows red signal, Lan port in my router is not working and after 5 days of waitinf engineer is saying cant do anything. you suporrt is ****. And jio is just waste.I would not recomment it.

  • SidGopinath Siddarth Gopinath (@SidGopinath) reported

    @reliancejio @reliancegroup @TRAI Jio CS is ****. Tired of following from 4 months and no progress at all. Don't ask me to DM, all details are there in your mails . Please search for subject "Disconnection/suspend unused connections in my name" #shittyJioCS

  • jagjotuppal jaggs mufc (@jagjotuppal) reported

    @jioCare Online chat on website, asks for OTP but the OTP is never received #JioFiber

  • Shahanuralamkh6 Shahanur alam khan (@Shahanuralamkh6) reported

    @reliancejio plzz help me no connection same time

  • MohitKJain2602 Mohit Kumar Jain (@MohitKJain2602) reported

    @JioCare 0755-3591278 Is not working since last two days @ mp nagar zone 2 bhopal.customer care also not reachable.please assist

  • sheth302 Kunal Sheth (@sheth302) reported

    @JioCare it is impossible to connect to customer care . Live chat does not help beyond a point . How to get issue resolved ?

  • Chaitan21329339 Chaitanya Arora (@Chaitan21329339) reported

    @JioCare Technician has not visited for service request number is SR000013G5MF. @reliancejio

  • SidGopinath Siddarth Gopinath (@SidGopinath) reported

    Customer has to follow up always and get copy paste response of will be solved in 72 hours. its over 4 months now and I'm running out of patience @reliancejio #RelianceIndustries #MukeshAmbani

  • being_Y_ral Viral Mahajan (@being_Y_ral) reported

    @vidit_varshney Why wasting ur time bro! Better switch to @reliancejio feel the difference... @JioCare will help u with the procedure...

  • MohitFan Mohit Aggarwal (@MohitFan) reported

    @JioCare @reliancejio charge.. who is responsible for this miscommunication. Why not any senior person talk to people with concerns. You are just conveying same thing again and again when I am telling that there are miscommunication issues and lot of hiding of information from customers.

  • bharatailawadi Bharat ailawadi (@bharatailawadi) reported from New Delhi, National Capital Territory of Delhi

    @JioCare 299949972802 ,this is ID no , no fluctuations in net some time says no internet and again says now connected There seems to be problem with Set top Box provided, your engineer also says it is defective need to be changed. Please immediately make arrangements to change it

  • NirvendraLive Nirvendra Singh 🇮🇳 (@NirvendraLive) reported

    It is very frustrating to open MyJio app. Too much slow. I am trying to redeem my Data Voucher since in the morning. @JioCare

  • abhijit57418662 abhijit roy (@abhijit57418662) reported

    @reliancejio Wrost network

  • MohitFan Mohit Aggarwal (@MohitFan) reported

    @JioCare @reliancejio @JioCare You are not even trying to understand my concern. Thats what I am saying that Jio care just works on giving connections and post that all customer care services start giving all these gyan. Nobody told me that there will be lease charges else I

  • ARPITURMALIYA3 ARPIT URMALIYA➿ (@ARPITURMALIYA3) reported

    @reliancejio @JioCare The experiences of the past few days showed that Jio Fiber has the worst service ever.

  • hbansal77 Himansh Bansal 🇮🇳 (@hbansal77) reported

    @JioCare Your onboarding team is so poor. I don't know how well you manage your existing customers—every other company providing postpaid connections without charging security and prime charges. Your executive told me to pay ₹1600 for 4-postpaid connections.

  • Wasim_akram_13 Sk Wasim Akram || وسيم أكرم 🇮🇳 (@Wasim_akram_13) reported

    @JioCare Hey Sir I need some help please check my inbox as soon as possible. I sended my query in inbox.