Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 11: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhatgaon, Chhindwāra, Indore, Jaipur, Baikunthpur, Delhi, Pune, Kolkata, Jodhpur, Kota, Coimbatore, Ahmedabad, Bhopal, New Delhi, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Bhatgaon
|
Internet | 32 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Indore
|
Internet | 1 hour ago |
|
Jaipur
|
3 hours ago | |
|
Baikunthpur
|
Wi-fi | 3 hours ago |
|
Delhi
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akhil Singh🇮🇳 (@AkhilSi55724987) reported@JioCare The misinformation I have been hearing since yesterday is the same automated text you have provided here and in all the SMS messages. However, no solution has been offered, only assurances.
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RAJU SEN (@rjsen01) reported@JioCare Air fibre Request ID: SR00003DMGRZ Want to use this device and Customer care not responding. Please help.
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Kumar Parveen (@kumarparveen767) reported@reliancejio Ambani Sir, Order 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 356 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.
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Arpit (@Arpit_Khunteta) reported@JioCare @JioCare Priyanka, Ishveen, Durgesh, how many more of customer reps left for false promises. @jagograhakjago take a note, 60+ hours on inaction after taking advance payment for 18months plan.
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Mr. Nobody (@MrNobody0303) reported@JioCare Despite multiple calls, emails, complaints, and repeated replies to your DM, there is still no clear resolution or action from JioAirFiber. Extremely disappointing. Please resolve this immediately or process my full refund.
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Kandarp Gupta (@guptakandarp296) reported@airtelindia 15 days of connect and it is down. It takes 24 hours to book a slot and after than engineer doesn’t arrive nor is reachable. Should i remove and please me know should move back to @reliancejio request ID: 11037532656
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Vatan Singh (@VatanSi29628037) reported@JioCare Hello @JioCare team, yesterday I have been assured that within 24 hours my jio air fibre connection will be installed but still no update no progress. No one has contacted me yet. Now I want my refund back to payment source not as vouchers. Please help with refund of 1200/-
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yogesh sherman (@yogeshsherman) reported@nch1915 Why no action on @reliancejio for not providing option to discontinue their Jiofibre and other services. There customer care number has no executive only pre recorded messages
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Mintu Talukdar (@Mintu071099) reported@NituDas93535815 @JioCare V bad service
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kumaran Balaji (@kumaranBalaji1) reported@reliancejio @JioCare I HAVE APPLIED FOR JIO WIFI CONNECTION. NO PROPER FACILITY NEAR MY LOCATION. SO I HAVE CANCELLED THE CONNECTION. STILL NO PAYMENT HAS BEEN RECEIVED AND WORST CUSTOMER SUPPORT . CONTACT NUMBER 9884003698
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comet (@MemesSarcasmic) reported@JioCare very pathetic customer service my wifi not working from last 3 days still no technician is assigned we try to reach out manually the one technician abused us and said I'm not coming to repair it now switching to @airtelindia cutting of all the connection in society
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Ghanshyam Tibrewal (@Ghanut) reported@JioCare, I am discontining my jiocare connection due to very bad speed and high latency rates even lot of complains.
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Nitu Das (@NituDas93535815) reportedHi @JioCare,my Jio Home activation was scheduled for today (11 Aug) between 4 PM - 6 PM. I have not received a single message,call, or update from your team regarding the installation.Extremely poor communication and frustrating start for a new customer. Please resolve this ASAP
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ReVoLt (@sanch219) reported@JioCare Can any incompetent executive update me what is the statue of service request? It has been 5-6 days and no one bother to resolve this issue @JioCare .bunch of clown just talk nonsense
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Sumit Singh (@SuMitSing_h) reported@reliancejio Why jio ignore customer problem???
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Siddhesh v (@v_siddhesh) reported@JioCare The issues you mentioned has been resolved (even though your logs don't show it). My neighbours also on jiofiber got back connectivity an hour back. Am still suffering Not sure what nonsense this is
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Deepak (@indiemarwari) reported@TRAI @reliancejio Your system is clearly getting something wrong with my language/region settings. I’m in Rajasthan, yet Gujarati call announcements keep playing. Please stop giving generic replies and actually investigate the backend issue. @TRAI
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கிருஷ்ணகுமார் @ Krishnakumar (@mkrishna143) reported@JioCare Internet is not working for the past 3 days citing external outage. Jio works in the next block. I can't reach out to customer care. An automated voice informs that there's an outage and disconnects the call. The app based help desk is pathetic. Please help solve this.
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अनूप कुमार सिंह गौर (@AnoopSingh1987) reported@JioCare 4th day of service request, no one is visiting
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Priyadarshi (@priyamtwitts) reported@JioCare Thanks for acknowledging. Please look into this urgently as the network outage is causing major disruption here. Waiting for a quick resolution.
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Venkataraghavan Sreedharan (@venkatsreedhar) reported@JioCare we are trying to get an Internet connection issue for the last 7 days. Irony is the connection is less than a month old. We raised multiple service request and your customer care executive and technical team on the ground are not providing any support.
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S.🇮🇳 ✨ (@L0stInParadis) reported@JioCare just answer me when mine service was active why engineer dint do not check mine device during visit ? and why it took almost 2 week to look in to this issue ? and when engines knows device is not available why he keep insisting me to apply for new device @JioCare who is at fault
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Er. Rahmat Quraishi (@MdRahmatQurais3) reported@CareJpb @JioCare My account is still showing Debit Freeze even after completion of Re-KYC. I received your email confirming that my Re-KYC was completed on 8 Aug 2026 and that my account was unblocked. However, the account is still debit frozen and all debit/UPI transactions are failing. SR Ticket No: 9068280 Please urgently check the backend status and remove the debit freeze. My funds are required for an emergency. Kindly resolve this issue instead of closing the ticket while the account is still frozen.
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uruj hasan (@uruj_hasan) reported@JioCare I replied on ur DM msg, pls look into it .No concerned officer is allotted to resolve the issue nor any engineer visited my place yet, problem stl persist please resolve the issue. My payment date is 4.8.2026 bt v didn't get connection till today. Very bad on ur part
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manjeet chaudhary (@Mkc2k17) reported@JioCare @reliancejio Indias the worst network Can't even call
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Varun (@varunvyasiteng) reported@JioCare Not getting any responses on the DM, it seems a good way to sideline an issue. If you can’t help , say so and refund . Never expected anything of this sort from #jio @JioCare @reliancejio
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வீரபிரகாஷ் (@veerathegame) reportedEven after multiple follow-ups and escalations, my JioFiber installation has still not been scheduled. This level of service is completely unacceptable. I no longer wish to continue with such a pathetic customer experience. @JioCare @reliancejio
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Meghha (@nonlivingworld) reported@reliancejio This is beyond ridiculous!!! 48+ HOURS without WiFi, finally “fixed,” and it goes DOWN AGAIN within 2 days. New complaint raised but no sign of assigning even an engineer yet! No response. No accountability. Just pathetic service. FIX THIS.
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Vivekanand Kumar (@vivekank007) reported@JioCare Issue has fixed. My concern is that why cabling WiFi your technician told next time I will not come and fix. Now did you understand my question??
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anil mankad (@mankadanil) reported@reliancejio my registered number is 9986766651. I am facing problems of hazy picture and frequent buffering while i watch tv. There is a problem of green patch appearing on screen when I watch Netflix through set top box. I have done everything that has been asked by app.