Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hāora, Kolkata, New Delhi, Pune, Jamshedpur, Indore, Hyderabad, Mysore, Visakhapatnam, Bengaluru, Shillong, Ahmedabad, Bhopal, Mandi, and Sopur.
| City | Problem Type | Report Time |
|---|---|---|
 Hāora
|
Internet | 43 minutes ago |
|
Kolkata
|
Internet | 51 minutes ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Jamshedpur
|
Internet | 5 hours ago |
|
Indore
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ristedaar (@ristedaar_) reported@JioCare @reliancejio My AirFiber is in a "Partial Service" state. YouTube/WhatsApp work, but Outlook, Reddit & others show "No Internet." Restarted router already— Please FIX ASAP. as your jio app has no use. I NEED HUMAN TO FIX THIS. #JioAirFiber #JioCare
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Proud Indian (@proudindian1801) reported@JioCare Now the app is showing that "assigning an engineer" seriously..it is more than 24 hours and still i am getting this poor response?? @reliancejio
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Arun Kumar (@Arunkumarpc5523) reported@JioCare @reliancejio @_MukeshAmbani You ******* people cheated on me money with the jio fiber service, the service was not installed i asked for a cancellation still you buggers not cancelled and refund the money
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DUBEY JI (@PRAKHARDUBEY007) reportedHey @JioCare @reliancejio, I’m done with the constant buffering on my JioFiber. I’ve tried raising complaints multiple times, but your team refuses to register them, claiming "there’s no issue." If buffering isn’t an issue, what is? Fix the service instead of gaslighting customers
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Shrinidhi (@dShrinidhii) reported@JioCare The only resolution you can provide me is providing me refund. Please proceed with that
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DMT (@deadmantrip) reported@JioCare @reliancejio I accidentally recharged the wrong number for JioFiber via the official MyJio app and immediately contacted your support. Your team confirmed the recharge went to an unknown number but REFUSED to refund my money. This is completely unacceptable.
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Maulik Malani (@maulikmalani009) reported@JioCare @reliancejio Jio fiber don't use all guys and costomer care not properly ans. Plase don't buy this network fiber all time same issue 6pm - 10pm dayli network very slow Jio does not provide service as per the charges as money is the only thing charged. @BBCBreaking
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Mohammad Umar Khan محمد عمر خان (@md_umarkhan86) reported@JioCare My connection was never installed
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Adv Priyanka Sharma (@blackcoat__girl) reported@JioCare @reliancejio I ported my no. Vi to jio For better service, but unfortunately the experience has become worse. Facing poor signal strength, frequent call drops & very slow internet speed ..Kindly look into this matter and improve the service urgently
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Current affairs and latest updates (@shubham73721072) reported@JioCare I am living in Laxmi vihar Gate no. 04 near anugrah residency Gondwara raipur 492009 There are very poor network of jio and zero network in inside house and there is no any connection of jio fiber and air fiber please look into this and short out problem 7388044411
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Nawneet Mohan (@nawneet_mohan) reported@JioCare Hi , my JIO fibre is not working from last 3 days we are getting message that issue will be resolved ASAP. I scheduled a engineer visit , now team is giving appointment for 18th May which is still 3 more days. How can a problem can take 6 days. My number-6123192751
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saurav kumar purbey (@SauravPurbey) reported@JioCare Despite continuously raising complaints for the last 10 days, your team has still failed to restore the service. This level of service is unacceptable. Please disconnect my JioFiber connection immediately and refund my remaining balance to the original payment mode.
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Lakshmi Narayana Golusulu🦁 (@anonymouskazuya) reported@JioCare This is a fresh refund request for an uninstalled order. There is no existing Service Request (SR) number due to a deployment failure. Registered Mobile Number (RMN): 8639039674 Service ID: 778540205202 Order ID: NO0001DCPBPI
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Ram Chechani (@RamChechani1) reported@JioCare I have shared the required JioAirFiber ID and registered mobile number via DM. Kindly check and resolve the issue at the earliest as we have already been following up for the last 10 days without any proper resolution.
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शक्ति (@i_m_tarun) reported@JioCare I called your TECHNICIAN. He said that, there are cases which are pending from months. So don't rush. If you want proof of this incident then please check call recording.
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Ram Chechani (@RamChechani1) reported@JioCare Extremely disappointed and frustrated with Jio AirFiber service. From the last 10 days, we have been continuously contacting your customer support for relocation of our connection, but there has been no proper response from your team.
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Keshav Jain (@Jainshab2009) reported@JioCare How much more Time Will be taken by you to resolve my problem
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Rohit JP Singh 𝕏 (@rohitjpsingh) reported@JioCare Abhi tak mujhe cancellation ka SMS nahi mila, par Jio ne X par reply kiya: "We are extremely sorry that you have decided to cancel the order." @JioCare @reliancejio #JioFiber #CustomerExperience
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Sunny Naval (@sunny_naval) reported@JioCare I think you’ll don’t understand whatever is written above. Anyways good try. You will fix when you’ll feel like. Losing a customer is better than understanding the problem one is facing 👍
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Himanshu Ladha (@HimanshuLadha8) reportedHey @reliancejio @jio_fiber @JioCare Is there any network issues in the gujarat !! Network is not coming properly in the region in the sim card network and jio fiber network ?? Solve the issue regarding this in nadiad , Gujarat… #JioDown
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare Few Hours ?? I have been waiting for 5 days & there's no proper response, accountability, or resolution. I am unable to trust any of u as the entire ORM Team and CS team r just giving assurance one after the other. I don't understand if I have requested u all to build rocket?
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Thiva Thivagar (@Thiva8089) reported@JioCare I don't want your service .I need refund of my amount kindly refund the INR 2222 I paid.order no. NO0001D64S50
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Arpan Ghosh (@arpantxt) reported@JioCare Within a few hours can't be indefinite, right? But in @reliancejio's term, it sure is. You people can't even handle your own scammer staff, why run such a service? For basic things, people need to file police complaints these days it seems.
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Piyush (@Piyush64099340) reported@JioCare complaint no-SR000035WNX3 hasn't been able to use internet since 48 hrs also the technician has put the complaint on hold without work completion,neither jio coustomer care is helping nor anyone else very poor service..
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Utkarsh Gautam🇮🇳 (@Utkarsh10491109) reported@JioCare Not satisfied with the response, totally unrelated resolution and response. Requesting ground survey team in my nearby area to get the network coverage checked and verify my claim of no network yourself. Provided the location coordinates in dm. Thankyou
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Being ದೀಪಕ್ (@Beingdeepak7) reported@JioCare @appellate_karnataka @TRAI Complaint never resolves. Customer care is irresponsible. Where do I Complaint.?
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WZ (@warriorxzone) reported@JioCare worst internet service. Not working from last 2 days
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Ejaz A Khan (@eakhan26) reported@JioCare jio internet service is down from last 1 Hours.....
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@vextoken (@GaganSaini35334) reported@JioCare @reliancejio Sir/Madam, kindly help for refund of ₹2,221.46 for cancelled JioAirFiber Order No. NO0001CPKKE8. Connection was cancelled before installation on 7 April 2026 and cancellation confirmation was received from Jio. Still, till 16 May 2026 refund has not been..
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JIGS JD (@jigs_jd1806) reported@JioCare @reliancejio Total loss of network in [DAHEWAN Pin Code - 388550 ] every time there is a power cut. Signal vanishes instantly, showing zero battery backup at local towers And when power arrives then network arrives after 1 hour thats frustrating 😡 in my town 70%..