Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 3: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Guwahati, Agra, Mumbai, Pune, Bengaluru, Cochin, Kolkata, Udaipur, Dimāpur, Patna, Dhanbād, Imphal, Varanasi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 13 minutes ago |
|
Agra
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Cochin
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh R (@tdashutosh) reported@JioCare Looks like @JioCare has recruited all the "intelligent person" from the market to run the customer care service..each time i tweet, a new person replies and ask the same details which i already had provided...
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SMIT MODI (@smit7modi) reportedThese senseless people reschedule for the next day on call and when you check it, Its 2 days ahead of scheduled date. Such horrible service from @reliancejio
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Narendra Modi (Dark mode)🕉️ (@DarkmodeMODI) reported@Ravikumar__69 @JioCare @grok Bro the wifi? It's not working? Jio is not working? Airtel and VI?
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Not so savage (@notsosavage9) reported@JioCare @reliancejio @JioCare Jio fiber deactivation request was abruptly closed without any resolution. Please open another ticket to deactivate my Jio Fiber connection
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cricket talk (@cric_experttt) reported@reliancejio @JioCare my jio fiber not working from last 2 days please resolve my issue asap
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विकाश (@ChaiSuttaaaa) reported@JioCare Day 4 and still no proper update on installation, cancellation, or refund. Every response is generic, with no clear timeline or resolution. This has been one of the most frustrating service experiences I’ve encountered. @jagograhakjago
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Rajmohan Singh (@Mrsinghforu) reported@JioCare All you guys are expert in copy pasting the same script . Same to same draft .. common , I am unable to use the internet...you guys are charging me .today is the third day . What a worst service in UP east
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Panchapagesa Murali (@Muralipm) reported@JioCare @FibreJio Is there a way to restore a Jio connection for which a complaint was given 4 days ago? Really surprised that there is really no customer care.
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jaidev (@jaidev365) reported@JioCare @ACTFibernet @ACTFibernet at least do us a favor tell us how to cancel it . Your marketing executive is the worst .called more than 50 times no response.i will be posting all the call and message screenshots here to show how pathetic your service is .so that others won't get trapped
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disturbed citizen (@inamwani09) reported@JioCare Same issue is going on from last 6 months, everytime i call customer care.. i get the same explaination.. what options do i have?
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Hitesh Soni (@iamhiteshsoni) reportedIt's been 3 days since my KYC was completed, yet the installation is still pending. Repeated assurances but no action. If you cannot install the connection today, cancel my booking and refund ₹857 immediately. @JioCare #Jiofibrepoorservice #Jiofiberdelay #Fraudjioagent
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Karan Khanna (@mrkhannaa) reported@worldzmyn @JioCare @reliancejio Absolutely man! It's pathetic! Same AI generated replies to tweets, when you call customer service they always ask to email, When you email, there's absolutely no reply. It's 2026 and India has no laws to protect its consumers.
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neetu joshi seth (@neetujoshiseth) reportedStill no sign of a technician. Missed yesterday's slot, missed today's 12-1 PM slot. Majorly regretting choosing @JioCare instead of @airtelindia. Absolute rubbish customer service.
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Syed Saud (@spyder007) reported@JioCare @reliancejio internet is extremely slow since morning in Allahabad , Uttar Pradesh. Pages are not loading properly, videos are buffering a lot, and speed is almost unusable. Kindly check and resolve this issue ASAP. #JioSlowInternet #JioProblems
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Mayank Singh (@mayanksinghms07) reportedPaid for JioFiber Max, but installation couldn't be done due to weak signal in my area. Your representative promised a refund within 3 days. It's been over a week, and now I'm being asked to wait another 15–20 days. Kindlyprocess my refund ASAP. @JioCare
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Rajiv Ranjan Singh (@rajiv2987) reported@JioCare @JioCare It's been 10 days and Jio has still not collected my Jio Fibre setup box despite multiple requests and escalations.SRs: • SR0000036LMXV (Home Care Device Recovery) • SR0000036U2SF (State Escalation)Team is shamelessly closing tickets without resolution.
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Akhil (@akhilteja099) reported@JioCare @JioCare No one is picking our call and we are facing issue. Please assign some engineer 🙏🙏🙏🙏🙏 Request u to talk with engineer team and ask them whey they are not attending our issue u will know the reason🙏🙏🙏
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Shubh (@shubham_r39) reported@JioCare The wire which comes to my house had been damaged and due to which I am unable to use internet no option of raising service ticket number due to outage. tried callling the local jio service provider, he said without service ticket number we will not come and resolve the issue.
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Harjeet (@Harjeet_Sphera) reported@JioCare Kuch sharam hai...still you people didn't sent technician to fix the issue. You people are the worst provider i have ever seen. Shame on you...
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Pradeep Vidhani (@pradeepvidhani) reported@reliancejio @JioCare @JioCare Payment for Jio No. 6367481738 was taken in advance, and delivery/activation was indicated by 01 June. Today is 03 June and the SIM is still not delivered. Customers should not lose valuable validity/reservation time due to delays attributable to Jio. Need immediate resolution, not repeated escalation assurances. Order No. NO00015F496T.
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𝐀𝐛𝐡𝐢𝐬𝐡𝐞𝐤 (@iam_abhiix) reported@JioCare Experiencing extremely slow mobile data speeds in Adisaptagram, Hooghly - 712121. Internet browsing, streaming, and downloads are severely affected despite having a strong signal. Kindly check and resolve the issue as soon as possible.
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Tamiltechtrolls (@tamiltechtrolls) reportedEveryday I call customer care, they console me by saying today will appoint a schedule, tomorrow will definitely engineer will come, but no one comes or respond to the relocation order till date. What is even more disappointing is that I have not received any phone call.@JioCare
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Meenakshi Shukla Tripathi (@MeenAnurAgastya) reported@JioCare recharged my Wi-Fi bill on June 1st. It hasn't been activated yet. I complained to customer service. They say, "Half an hour, half an hour, so please help."
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bluelynxx (@goldenhawk_98) reportedCancel my connection if this kind of pathetic service is provided @JioCare @reliancejio @jio_fiber.
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Sankush Saini (@sankush44) reported@TRAI @JM_Scindia Sir, Please intervene here as I am not able to get refund of my order from past 9 days. @JioCare is not even picking calls now and it seems that they are happy harassing customer like me. No resolution is provided till date and no sight of refund initiation.
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CA Alok Modi (@modi25_alok) reported@JioCare I am going to file police complaint against your employee Aakash Vishvakarma for misleading us and not solving my issues from last 10 days.. I have recorded all conversions and same will be submitted to police
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Dipanshu Rathore (@dip_rathore) reported@reliancejio I am receiving service updates on my email id for a particular Jio Airfiber connection which isn't mine. Is there a way you can contact the moron connection owner who put my email id to make him put his own id, or simply delink my email from that service account?
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Ashish Dubay (@vavudubay) reported@JioCare If Jio is unable to provide timely support even in major cities, then an apology is owed not only to me but to all customers who depend on your services across the country. This is not just one customer’s issue; it reflects a larger service quality concern affecting many users.
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Jasmeet (@Jasmeet77) reported@JioCare @reliancejio Do guys just believe in selling but not service?
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rishi kumar (@heyvats2020) reported@JioCare Still no internet. I will be forced to remove jio and switch to airtel if issue is no solved today. My office work is getting severly impacted .