Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Service-wide status: Reliance Jio
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
Reliance Jio signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhilai, Bhubaneshwar, Mumbai, Jogeshwari, Rājkot, Indore, Raipur, Allahābād, Kolkata, Patna, Pune, Ahmedabad, Kohima, New Delhi, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhilai
|
Internet | 5 hours ago |
|
Bhubaneshwar
|
Internet | 6 hours ago |
|
Mumbai
|
Total Blackout | 6 hours ago |
|
Jogeshwari
|
Internet | 6 hours ago |
|
Rājkot
|
Internet | 6 hours ago |
|
Indore
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ram Lokesh (@RamLokesh_66) reported@reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?
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B S Bhatia (@bs_2000) reported@JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare @Mrugank1989 You don’t understand human relationships. U r a machine reply. U dnt want to resolve issues. If you want to, please visit on site .. Vileparle kalpavriksh sty, Sant Mukta bai road, Vileparle east, Mumbai. Why can’t u respond in detail here for last so many months on going issues?
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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Souvik (@ssurjsr) reported@JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Yadvendra Arya (@Yadaven77467000) reported@AbhiYad85584063 @JioCare @reliancejio Very bad network system
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Ram N (@ramnaga94) reported@JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?
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tateojunko tateo (@tateojunko72423) reported@JioCare Extremely disappointed with @JioCare & @reliancejio ! My router has been down for the last 10 days. Your technician falsely claims
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Kamal Nayan (@iamkamalnayan) reported@RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider
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Vishnu (@MVRaoIPS) reportedJio is requested to provide a genuine human interface for basic customer services. Same automated response, irrespective of issue raised, is frustrating and serves little purpose. The deficiencies in customer service are all too evident. @reliancejio @ConnectCOAI @ITS_MoC
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Manoj kumar Pandey (@maddy9233) reported@JioCare During the installation, your engineer himself informed me that there was a problem with the modem/router and assured me that the issue would be rectified by the Jio technical team within the next 24 hours. However, after leaving my premises, he never returned and has also
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Parth (@Parth07794188) reported@JioCare @reliancejio This is beyond unacceptable. You closed my service request claiming you couldn’t reach me, yet my SIM is STILL not delivered. 8+ days wasted due to your failure. I want my SIM delivered BEFORE 12 PM tomorrow—no more excuses, no more delays. Resolve this NOW.
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Observer (@Observerrffs) reported@JioCare How much time it will take atleast tell what is the problem going on
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Eternal Seeker (@Eternalseeker57) reported@Swanand73 @JioCare @reliancejio Their customer service is one of the worst..do not sign up for any thing with these folks
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صہیب احمداعظمی (@Ahmadsuhaib99) reportedExtremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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Sabari Shankar (@sabarii_shankar) reported@JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare
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बीएड छात्र संघर्ष मोर्चा BCSM (@bcsmup) reported@reliancejio @JioCare There is no calls and internet in jio network issue continues Please improve it nearest tower is in kanpur zone
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faiz Razi (@iamfaizrazi) reported🚨 SCAM ALERT @reliancejio - Paid ₹2200 for Jio AirFiber, but your team not installed & cancelled that request.all details sent in DM. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. frustrating and unacceptable!
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Sayyad Aman (@SayyadAman48721) reported@Ranjitkumar1999 @JioCare Jio service is worst
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Ram Lokesh (@RamLokesh_66) reported@reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.
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Dua🤲 (@donnabell_27) reported@JioCare I’m fed up with your tortoise network
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Kiransai Palsonkennedy (@kiranjackman) reportedYour support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.
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KM (@kiranmane2014) reported@reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.
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Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported@smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.
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Vijay Shukla (@VijayShukl70154) reported@tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.
Reliance Jio detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (111 minutes) -
Detected:
Detection ended: (86 minutes) -
Detected:
Detection ended: (476 minutes) -
Detected:
Detection ended: (156 minutes) -
Detected:
Detection ended: (19 minutes)
What to do if Reliance Jio is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Reliance Jio; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Reliance Jio outage reports by location
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