Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Delhi, Bengaluru, Mumbai, New Delhi, Lucknow, Nagpur, Hyderabad, Chhindwāra, Shimla, Jodhpur, Sūrat, Pune, Jaipur, Ahmedabad, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 3 hours ago |
|
Bengaluru
|
Phone | 3 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Mumbai
|
Phone | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHASHWAT ANAND (@shashwatiift) reported@reliancejio @JioCare my optic internet is down for last 7 days and none of jio has bothered to attend or look into it. Very sad state of affairs
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Reliance Industries Limited (@RIL_Updates) reported10/n Q1 FY2026-27 JioTrue5G extended its leadership in 5G subscriber base to ~285 million as of June 2026, up 73 million over the last 12 months. Customer engagement also remains robust with 5G now at ~1.5x of 4G data traffic. @reliancejio #RILresults
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Kaustubh Rasal (@RasalKaustubh) reportedAfter following up for last 8 days with Customer Care of my Jio Fiber connection. The scheduled visit of engineer is just rescheduling every other day. and Customer care executive are so liars and rude that they just keep you hanging and hanging @reliancejio @JioCare @jio_fiber
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Karthik (@26_karthik) reported@JioCare Pls issue me a refund of 1200. To my number which I have sent you in DM. No one has reached out till now or any sms.
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Nilesh jagadale (@Nileshjagadale4) reported@JioCare since 2 months my issue is not resolved & you ask to me for make payment. You ought to feel at least a little ashamed.
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Om N S (@RL8668) reported@reliancejio @JioCare Dear Customer, We are facing a temporary service interruption in your area since 01:09 PM, due to which services for your JioFiber Connection may be affected. We expect this to get resolved by 17-07-2026 05:09 PM. “Instead of temporary this is permanent.”
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Shibu Saha (@iamshibusaha) reportedAir fiber no internet red light from last few hourse alredy done my jio app trouble shoting even call coustomer care but no one this picking my calls @JioCare
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anil (@oanilmfs) reported@rishabhsoni591 @reliancejio @JioCare Bad network
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𝐢 (@sagar_129k) reportedHi @reliancejio I'm going to port my jio sim into another company I have been using Jio SIM for many years. But nowadays your network 🛜 is really wac
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☆★☆Sankhajit Paul★☆★ (@Sankhajit_Paul) reported@reliancejio don't launch 6G, 5G sucks and 4G is much faster than 5G, what jio is improving is price on customer but not the services. Price is inversely proportional to services and price is getting hiked always.
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મેનેજર સાહેબ (@the_agyani_baba) reported@JioCare The appointment time is over, still no one called. No message or communication from engineer. As expected..looting money not peoviding service.
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Varun Leo (@varunvj2k) reportedNot resolved yet @reliancejio @JioCare Superr service waste of money 👍🏻
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IdeasMoney (@ideasmoney) reported@JioCare JioAirFiber Booking No. LR00001E978V. .you go digital and solve my issue or give my money back @jiocare
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Dheerendra Singh (@_sDheerendra) reportedDear @JioCare I'm using a Jio Bharat V4 Keypad phone. The designated recharge plans for this kind of Phone/Sim are not working on My jio app and any other third party recharge apps. I want real human support from your side. Please DM me. Thank you
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Yogendra Singh Jamwal (@yogendraSjamwal) reported@JioCare My Internet service has been disrupted for last 3 days and even after a complaint it remains unresolved. Why should Jio not waive off the fee for the days it remains disrupted as this is a recurrent problem. Restore Internet services asap. My mob 9830600947.
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Priyanshu sharma (@spritualguy2) reported@reliancejio service is worst, from the last 5 days my fibre isn't working. Try to register a complaint through customer care number just a scripted computer voice say something and call get cut automatically. After that my register got complaint the engineer visit was yesterday.
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🇮🇳 KS 🇺🇦 🙏 (@hard2crak) reported@JioCare I have already sent a DM, no one has responded. The issue is still not resolved.
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Rajkumar Jha (@itsraaj_jha) reported@JioCare Dear @JioCare team still my issue not resolved yet and service request also cancelled from your side without any resolution it has been almost more 15 days but not no one can respond from your support team side. This level of customer service falls far below acceptable standards.
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lokanath das (@lokanathdas1) reported@JioCare Last 2 days I have raised a relocation of my wifi connection. Neither getting any response nor you seems intrested in providing the service. If so, let me know I will cancel my connection & opt for some other. Sending in DM my request. Be clear if you want to continue.
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Tejas Wadekar (@tejas_pw) reported@JioCare There is no proper explanation or any update in dm I am still facing issue with your internet . Kindly proceed with disconnecting the service refund rest of amount.
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Ankit Harsh (@imankitharsh) reported@JioCare its 1pm and no one has connected with me and the issue still stands. no urgency is shown. @JioCare you can't give a timeline I would give you now, by 25th July 2026 if this is not fixed completely, consider mine as a lost account. #frustrated #jiodoesntcare #jioisirresponsible
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Rudy 𐤊 (@Rudy14112222) reported@JioCare Are guys kidding me? I need the fix today and I’m waiting for this since yesterday and now the engineer is assigned on 20 th July??? Guys I need it today and unable to reschedule Today as no slots available @_MukeshAmbani sir need your help here urgently @reliancejio
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Sagar (@Sagarparekh1812) reported@JioCare Still no resolution of my issue.. anyway- thanks for such a pathetic treatment of customers.. I am disconnecting and will give very bad reviews to others as well
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AG✨👩💼 (@anon_8_AG) reported@JioCare charged my mobile no service and no response and your hello jio app is useless!
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sudhir agarwal (@sudhira83639823) reported@JioCare For +91-2231720754 jio fibre services are interrupted for many days. Customer care is useless. Please do something.
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Lord Bobby (@LordBobby007) reported@PlumbernoO1 @JioCare Please sort this issue asap @JioCare . He is my son and it is not acceptable that he is not getting his basic needs fulfilled. Please have a look into this matter.
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prabhu (@prabhu2728) reported@JioCare @AmbaniKaVansaj Number 4431652219,SR00002MIQF4,since 12.07.26 not working
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Saiyed Zaid (@Zaid13_) reportedPathetic service by @reliancejio @JioCare Took a new Jio AirFiber connection 3 months ago & it's been a nightmare. Paying fr a 30Mbps plan but barely getting 3-4, & it completely drops frequently. Multiple complaints raised 0 engineer visits or resolution. Absolutely frustrating.
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Reliance Industries Limited (@RIL_Updates) reported14/n Q1 FY2026-27 Jio maintained its industry leading customer engagement with per capita data consumption of 43.7 GB/month, and total data traffic growth of 26.9% Y-o-Y to 69.4 billion GB during the quarter @reliancejio #RILresults
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♛𝓟𝓻𝓲𝔂𝓪𝓷𝓼𝓱𝓱♛ (@priyanshh007) reportedRanchi's #jiotrue5g is an absolute joke. "True 5G Unlimited" exists only in ads—the actual speeds are terrible. File a complaint and all you get is empty promises, with zero improvement. If there were an award for the worst service provider, @reliancejio would easily be #1. 😡😡