Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Lucknow, Shimla, Hāora, Bhopal, Chhindwāra, New Delhi, Pune, Guwahati, Udaipur, Bengaluru, Hazāribāgh, Chennai, Thiruvananthapuram, Coimbatore, and Jabalpur.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Total Blackout | 4 hours ago |
|
Shimla
|
Phone | 6 hours ago |
|
Hāora
|
Internet | 7 hours ago |
|
Bhopal
|
Internet | 7 hours ago |
|
Chhindwāra
|
Total Blackout | 8 hours ago |
|
New Delhi
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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DAXIL PATEL (@daxilpatel) reported@RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.
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Ram Lokesh (@RamLokesh_66) reported@reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Sreerup Dandapat (@sreerupdandapat) reported@JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service
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Manohar (@My_self_Manohar) reported@reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.
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Raghav kalsi (@Raghavkalsi3) reported@reliancejio lund service
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Parth028 (@ParthSabikhi) reportedJio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare
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eva (@evabuilds) reported@JioCare dmed kindly check, hope to connect with customer care human agent today and resolve this
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Gireesh (@ggireesh008) reported@JioCare @reliancejio Rey if you are manage to provide network to all the areas around the country then maintain otherwise no need to do worst network ever Thu💦 nedi kooda okka brathukena
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srigopal1992 (@srigopal1992) reportedDay 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support
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Abhi🐢 (@abhijeetkr27) reported@reliancejio Please escalate this matter and provide a proper resolution instead of repeatedly closing complaints without resolving the underlying issue.
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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Dinesh Choudhary Hudda (@DineshC12181523) reported@reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio
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shivmtrika (@thehighmuse) reported@JioCare @SEPTT221 are you ******* stupid? jio is the only network worth trusting you retard. i am blocking you too.
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@Dharamshi Patel (@Dhamu2710) reported"Jio closed NCH Docket 10047496 with a template reply admitting 5G issues in SRY Layout (560083) but refusing refunds for 6 SIMs. Total deficiency of service! @JioCare @jagograhakjago @TRAI_Official"
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Jersey (@KarthikKlD) reported@JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem
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Brijesh Jaiswal0777 (@brijeshneta) reported@JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?
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Kiransai Palsonkennedy (@kiranjackman) reportedTook 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio
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RAJESH (@w_rajesh) reported@JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting
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Kunal (@kunalmeena57) reported@JioCare For how long i will face this problem. Will i get any service extension. Seriously i am not frustrated please 🙏🏻 resolve the issue
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.
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Kiransai Palsonkennedy (@kiranjackman) reportedYour support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.
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Sachin Pandey (@SachinP58594068) reported@JioCare my number is recharged still i cannot receive my sms what is this please resolve this issue.
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio
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Dibyendu K Das (@dibyendu_das) reportedBooked appointment for my #jiofiver Issue at 10 am today and suddenlyfind it now rescheduledwithout any informationat the last momentto 1 pm. Pure arroganceon part of Jio @reliancejio
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Ram Lokesh (@RamLokesh_66) reported@RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.
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Parthi (@ParthiR02) reported@reliancejio Repeated complaints, ZERO response. Is this how Jio treats customers? Completely unacceptable service. Fix the issue immediately instead of ignoring customers. Consider this as my closure request from useless provider #Jio
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Sumit Talwar (@sumittalwar) reported@JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?
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Pradeep Jaikr (@PJaikr) reported@JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare
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santosh sahu (@santoshsah86511) reported@JioCare Hi mam this is 15th time I am saying I am facing issue in 6pm to 10pm everyday. As I am working on US north america shift this timing is very important to me. Kindly help me. Tell me how many months I need to wait to fix this issue. It's already 20days issue not resolved. @TRAI