Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (62%)
• Wi-fi (17%)
• Phone (10%)
• Total Blackout (7%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Guwahati, Cuttack, Chhindwāra, Meerut, Cochin, New Delhi, Sūrat, Kozhikode, Raurkela, Gurgaon, Vadodara, Indore, Hyderabad, Patna, and Dehra Dūn.

City	Problem Type	Report Time
Guwahati	Internet	7 minutes ago
Cuttack	Internet	7 minutes ago
Chhindwāra	Internet	24 minutes ago
Meerut	Internet	32 minutes ago
Cochin	Internet	2 hours ago
New Delhi	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roll 2Cam (@Curious_987) reported 5 minutes ago

  @JioCare JioFiber was down. Jio app wouldn’t load on Wi-Fi. Switched to mobile data to raise a ticket. Jio ran diagnostics on mobile data, declared Fiber “resolved,” and gave me thumbs up/down. Peak tech support: checking the umbrella to see if the roof is leaking.

• 
  khahid Sapoor (@khahid_sapoor) reported 6 minutes ago

  @JioCare The reschedule option is not showing today’s date in the provided link/app. My JioFiber is still not working and red light is blinking continuously. Please arrange a technician visit or resolve the issue today itself as it is urgently affecting my work. SR: SR00002L3LC6 @JioCare

• 
  Sunil (@Sunil16485174) reported 6 minutes ago

  @JioCare what a Bogus network at Vasai East,sativli ,tungarphatta no one is bothered .monopoly of Business is ruin the client suffering

• 
  Vishal Srivastava (@srivishal27) reported 7 minutes ago

  @airtelindia network in my hometown is so worse that wp msz is getting stuck. Tried multiple times to contact 198 but couldn't reach customer care, such a pathetic network and worst service. No 5g coming how to do WFH? Resolve this or should I port to @reliancejio 😭😭😭😭

• 
  akash chaubey (@akash08041992) reported 10 minutes ago

  @JioCare 9518223567 this is my no , pls call in morning and discuss the issue rather playing msg msg here , there is no end of this

• 
  Vijai Anand (@vijaianandn) reported 12 minutes ago

  Hi @JioCare your resolution status is still pending for more than a week for SR0000352NP3. Please arrange to send a technician for rewiring.

• 
  स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported 19 minutes ago

  @reliancejio @JioCare "It seems like a standard response that I receive every time. Every time there is a network issue, your team gives the same excuse about 'temporary issues in the area.' It feels like a way to avoid addressing the problem seriously. I am tired of being given the same vague response instead of a permanent solution. Please take my complaint seriously and fix this issue once and for all, rather than making excuses."

• 
  Kavya Gurjar (@Kavya_Gurjar1) reported 20 minutes ago

  What’s wrong with this jio network ? If you can’t provide better network then tell people to quit jio. @reliancejio @JioCare

• 
  Naresh Gadri (@nareshgadri2) reported 20 minutes ago

  @JioCare @TavinderT Before taking JioFiber connect Please note : X is the option to raise issue with Jio. From MyJio app or by calling u can’t raise . My internet is not working since yesterday and still not able to raise complaint.

• 
  Ratan Kumar Singh (@RatanS48799) reported 23 minutes ago

  @reliancejio @JioCare I'm a longtime Jio customer, but Jio's network is weak in my location. I've complained several times, I was not heard at all

• 
  Jass (@Cryptofreshy) reported 27 minutes ago

  @JioCare I am currently living in abroad but my Jio number got deactivated because of no recharge and I contacted the customer care they told me about that I can reactivate my number by aug 2026 but I have to be present in India but I don't have any plan before August to go to

• 
  SK (@skrules2222) reported 31 minutes ago

  @JioCare @tbhTanuj Do you have any shame It has been more than 48 hours, outage in my location no resolution by Jio ,, what kind of service and support is this? Shameful irresponsible No. Querying no complaint no reply What is this

• 
  Prabu Rajan (@prabu10rajan) reported 32 minutes ago

  @JioCare @reliancejio SR00002L2KXE This broadband service request hasn’t been resolved at all. SR00002L1WUI service request took 2 days to resolve and 30mins after resolution the broadband service was again disrupted. Get this resolved asap.

• 
  स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported 32 minutes ago

  @RIL_Updates @JioCare "It seems like a standard response that I receive every time. Every time there is a network issue, your team gives the same excuse about 'temporary issues in the area.' It feels like a way to avoid addressing the problem seriously. I am tired of being given the same vague response instead of a permanent solution. Please take my complaint seriously and fix this issue once and for all, rather than making excuses."

• 
  Dinesh Kumar (@MyselfDineshkr) reported 34 minutes ago

  @JioCare @reliancejio Tanaya, need the resolution today itself. Please confirm after connecting with your local Jio Center team in Jamshedpur whether the issue can be resolved today or not. because @airtelindia is already ready to provide me a peaceful and reliable service connection

• 
  Aakash Yadav (@Artist_Aakash_) reported 34 minutes ago

  @JioCare @JioCare I ported my no. from Vi to Jio expecting better network & internet service,but unfortunately the experience has become worse.Facing poor signal strength,frequent call drops & very slow internet speed in my area.Kindly look into this issue &improve the service urgently

• 
  Ravi singh (@ErRavisinghK) reported 38 minutes ago

  @JioCare Very bad services ..jio has been terminated by many engineers and only 1 or 2 engineers are working and they are providing cheap type services. My internet has not been working for the last 16 hours and not any engineer contacted me to resolve this issue.

• 
  ANSH Sharma (@ANSHSharma_1009) reported 38 minutes ago

  @reliancejio very much network problem in kanpur dada nagar area . Even having 5g device and 5g recharge there never comes 5g network and some times 4g network also didn't work and same problems while on call tired to connect customer care but no solution plz look at the problem

• 
  digitalmradul (@digitalmradul) reported 38 minutes ago

  @JioCare It’s my final ultimatum. Either complete the Jio AirFiber installation today or process refund by this evening. I have already waited more than a week with multiple missed schedules. If this issue is not resolved today, I will proceed with legal and consumer complaints. @JioCare

• 
  𝐀𝐁D𝐔𝐋 𝐇𝐀𝑸 (@AbdulHa25062777) reported 39 minutes ago

  @JioCare I sent a message via DM and even shared my exact location, yet no solution has emerged. Furthermore, there is absolutely no network coverage in my room. If this issue isn't resolved now, there is only one remaining option: I will have to port out all 18 of my Jio SIM cards.

• 
  Sreenu (@kamathsree) reported 40 minutes ago

  @JioCare It’s been 48 hours and no engineer is yet assigned to the ticket SR000035Q875 Pathetic service. Can’t even call the toll free number to talk to an agent. What’s the way out here?

• 
  AYUSHMAN BARMAN (@AYUSHMANBARMAN) reported 40 minutes ago

  @JioCare Where is your service engineer. He was rescheduled to visit between 9-10 am today but he is not here. It is affecting my daily work. Please revert ASAP

• 
  soul (@AmirthaDevaraj1) reported 43 minutes ago

  @JioCare Why cant it be just as easy as any recharge. Indirect forcing to sell on customer shoulders of what they dont need! @TRAI @jagograhakjago

• 
  Jyoti Jwala Jainendram (@jainnendram) reported 44 minutes ago

  @JioCare Poor internet service from JioFiber for the past several days. Frequent speed drops and intermittent disconnections are affecting office work and online meetings. Multiple complaints already sent, but only generic replies received. If not resolved soon, will switch.

• 
  Preetam Panda (@OzRants99) reported 55 minutes ago

  Still no fix from Jio AirFiber. How many more “4 hours” do you need? This is outright incompetence and complete disregard for customers. @JioCare either resolve this NOW or stop making false promises. #JioAirFiber #WorstService

• 
  Deepu kumar (@Deepu13kumar) reported 1 hour ago

  @JioCare pathetic customer support you have, pls don't get jio number if you expect good network, better customer service support, they are pathetic their agent are arrogant, cut the call in between. mute the calls citing no reason. jio bhagao desh bachao @reliancejio

• 
  स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported 1 hour ago

  @RIL_Updates @JioCare "It seems like a standard response that I receive every time. Every time there is a network issue, your team gives the same excuse about 'temporary issues in the area.' It feels like a way to avoid addressing the problem seriously. I am tired of being given the same vague response instead of a permanent solution. Please take my complaint seriously and fix this issue once and for all, rather than making excuses."

• 
  Gautam Modi (@gautammodi) reported 1 hour ago

  Everytime when power cut suddenly jio network is not working till power resumed... Often it as long as 12-24 hours... No internet, no network, no phone calls... It might be better to switch another network @jiocare

• 
  villanelle (@mishtidoiiii) reported 1 hour ago

  Why aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence

• 
  dileep (@urstrulycinema) reported 1 hour ago

  Please don't use jio fiber It's been three days the wifi was not coming and no response form coustumer care number if I call also they are saying we are checking the issue . @reliancejio @JioCare worst services my online classes are gone for three days and 10 days before 🤬🤬