Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Vadodara, Latur, Delhi, Thiruvananthapuram, Bhopal, Guwahati, New Delhi, Kolkata, Chhindwāra, Pune, Chennai, Patna, Lucknow, Mumbai, and Panaji.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Wi-fi | 38 minutes ago |
|
Latur
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Thiruvananthapuram
|
Internet | 3 hours ago |
|
Bhopal
|
Phone | 3 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Fahad Aqeel (@aqeel35597) reported@JioCare Please make these rubbish replied everyday if you have any solution and can be able to solve than reply otherwise don’t accept you are fraud fake scammers and support team is nothing just an AI who just only reply the same working what are you working from last 2 month.
-
Laxmi Kant Trivedi (@TrivediLaxmi) reported@reliancejio I am having jio fiber internet connection.but from 14 april to till now there is no internet no body is listening about my complaint address Saket Nagar kanpur.
-
Bhavesbhai (मोदी का परिवार) (@BhavLogic) reported@reliancejio @JioCare , I m shopkeeper at RajShiv, AshokVan, Dahisar East, many our customers are complaining that they don't get network from Morning to 5PM daily and so they unable to make UPI. Pls check.
-
PRASHANT SHUKLA (@PRASHANT_SHU91) reported@JioCare Why not check your previous msg here is one of them Hi Prashant, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi
-
shubhs (@shubhuoi) reported@JioCare It's been 25 days. Still no solution. You don't even have the decency to send any emails/message. No action from your end. This is absolutely ridiculous. Absolutely ****** service @reliancejio @JIOAIRFIBERIN
-
harshitshukla (@praveendiwedi) reported@JioCare @JioCare @reliancejio what kind of issue is it where you guys are taking a weeks to resolve it. I am still struggling with speed issue even after raising the compliant MR0001OCPW6G. Really you all are forged #Avoidjioairfiber
-
HRITESH KUMAR (@HRITESHKUMAR14) reportedWhere is my money ?? Now your customer care guy is saying that payment was not made only.. Where is my 1200 ?? Who did this fraud ?? @reliancejio @JioCare @RILretail
-
Nikhil Raul (@nikhiluraul) reported@JioCare I am sick and tired of raising service tickets to your incompetent team who has not bothered to send an engineer once in last 3 complaints and I got closure messages that issue is resolved ,I am going to ensure that my entire area business is lost by you guys . Pathetic
-
Nisit shah (@nisit_shah) reported@JioCare But I can't appreciate the way of providing services.. No proactive call that we might not be able to send technician.. false commitments by customer care executives... #pathetic #frustrating #Jio @_MukeshAmbani
-
Sourav (@Sourav_BLR) reported@JioCare @reliancejio it's quite sad that after 3 years when you are you fibre router stops working intermittently your so called engineers are unable to fix it and closing the tickets one after the other. With much disappointment. I am now moving to Airtel @Airtel_Presence
-
DINESH SAHU (@dineshsahu0205) reported@JioCare Can you please update the status ? Dear Customer, This is to inform you that your JioFiber Service Request No. SR000033P2ZR for has been successfully processed. For any further support, please call us on 1800 896 9999. If you wish to raise an appeal.
-
Rajesh Kinnera (@RajeshKinn50583) reported@JioCare It's been over a month now, and my patience is running out. I will continue to follow up and escalate this consistently until my issue is fully resolved. Need immediate action!"
-
faizan khan (@faizankhanstmt) reported@JioCare My JioAirFiber is still not working even after ODU replacement. Device is connected to tower (RSSI -56 dBm, Associated) but no internet. It is clearly a backend issue – no public IP is being assigned (only 192.168/169.254). Please fix provisioning/DHCP from your
-
Sameer Rajbhar (@king_sameer_077) reported@reliancejio Extremely disappointed with @JioCare. Over 5 months of poor speeds making gaming & social media unusable. Despite multiple complaints, there’s zero resolution. High time the technical team actually fixes this. 📉🚫 #Jio #NetworkIssue @reliancejio"
-
Ganesh Dukka (@ganesdukka) reportedExtremely disappointed with @JioCare. My JioAirFiber has not been working for 5 days. Local technicians are declining calls, and no support from the helpdesk. I've tried everything—calls, emails, and WhatsApp—no response.I want to DISCONNECT my connection.Take action immediately.
-
Balaji PSPK (@balaji_pspk21) reported@airtelindia @reliancejio I have ported my mobile number from Reliance Jio to Airtel. My Jio SIM has been deactivated, but my Airtel SIM is still not activated even after more than 48 hours.Due to this issue, I am unable to make calls or receive OTPs, causing serious inconvenience MobileNumber:6301180552
-
murali kumar (@muralikumar99) reported@JioCare Hi @JioCare ,any update on this?. I'm messaging from last 10days and issue not fixed
-
lolly Zetarium (@worldislol) reported@JioCare The field engineer says the DP box is full. I do not want to cancel my service. I request a Port Audit for inactive users or a Box Expansion to accommodate an existing loyal user. Or atleast install an Additional Splitter.
-
सव्यसाची (@_sujayS) reported@JioCare Please help me get through this cancellation and refund process. This is getting out of hand! @JioCare
-
Raunak Agrawal (@AgrawalRaunak45) reported@JioCare You have just replied with your standard template message without even checking my issue!
-
Sanjeev Kumar Ghosh (@GhoshGhosh8) reported@JioCare @_MukeshAmbani please look into this issue fully harassing the customer
-
Raunak Agrawal (@AgrawalRaunak45) reportedOver 24 HOURS with no JioFiber internet and still no real support from @JioCare . Service request shows “assigning engineer” but no call, no visit, nothing. Customer care is just bots with zero accountability. This is pathetic service. @reliancejio
-
RJ (@rishi_jhun) reported@JioCare It’s not working for me I’ve tried that method
-
Ram kumar (@ramusmart0204) reported@JioCare I have only received a feedback message from your side, but no one has contacted me yet to resolve my Jio network issue. Kindly look into this and arrange a callback at the earliest.”
-
Gururaj (@Gururaj_bhat_br) reported@JioCare @TRAI @reliancejio Sharadha, don’t you have any shame lying so openly? When the issue is still persisting and the outdoor unit is dismantled, how exactly is this marked as “resolved”? (1/2)
-
Nirmal Kumar (@nirmal_kumar) reported@JioCare Never knew that shifting a connection in Jio Fiber has this much of hassles to go through.
-
Alok Mishra (@M70836Stuti) reported@JioCare I request all of you that I am doing this stupid job and I am keeping everyone green. I have been having internet problems for the last 6 months, so please don't do all this and give me a proper solution.
-
Ayush (@Ayush1615814) reported@reliancejio we are facing major network issue from last 3 months in our society in Dehradun. Even after too many attempts to reach jio about this concern. We have failed to come up with any solution. Please sort it asap. We can't even make calls and simple messages.
-
milan ashara (@milan_ashara) reported@JioCare Issue is resolved but many customers are experiencing same issue.
-
Rejaullah (@Rejaullah2001) reported@JioCare Facing severe network issues at my location (24.824081, 88.025814, Malda, WB). Indoor coverage is very poor—calls break & don’t connect properly. 4G speed is extremely slow and 5G unstable. Multiple complaints raised but no fix yet. Need urgent resolution. @DoT_India