Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 26: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Chennai, Mohali, New Delhi, Patna, Mumbai, Kolkata, Coimbatore, Pune, Indore, Hugli, Bengaluru, Bhopal, Dhanbād, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 24 minutes ago |
|
Chennai
|
Phone | 40 minutes ago |
|
Mohali
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Patna
|
Internet | 5 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vilash Kumar (@thevilashburnwl) reportedJio's network in our area, Palojori, is very poor; the service is terrible. If the network situation doesn't improve today, I will port the SIM cards of my entire family from Jio to Airtel. @JioCare @reliancejio
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DamruDhari 🕉🔱 (@whysoillogical) reported@JioCare You asked for the order number and I’ve sent you that long back and haven’t received any response. Now you want a contact number? How exactly are you going to bring a resolution using a contact number
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Middle Class Stupid Indian (@class_stupid) reportedMr Mittal & Mr Shashwat, Airtel has gone to dogs. Even after more than 96 hours, even a service request is not being raised. I am so exhausted now that i will be porting my number to @reliancejio after using @Airtel_Presence for almost 20 years now.
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DamruDhari 🕉🔱 (@whysoillogical) reported@reliancejio I ordered a Jio SIM through the Jio app on 22 Aug at ~6:30 PM and paid for it. More than 3 days later, it still hasn’t been delivered. I contacted customer care 4 times. No resolution. When I tried to cancel, my calls were repeatedly disconnected.1/n
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Dr. Sumit Narayan Thakur (@smtkumar868) reported@reliancejio @TRAI year after year. At times, Jio becomes practically useless — no proper network, unreliable calls and painfully poor mobile data. What makes this even more frustrating is that we pay exactly the same tariffs as customers across India. We don’t pay a single rupee less just because
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Hemant dhiman (@Hemant_dhiman92) reported@JioCare @JioCare Please look at the whole case why your engineer visit my house on first place when it was working perfectly i did not raise any complaint and then suddenly your engineer visits my home and messed up with out unit and now its not working at all #customerServiceFail
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srigopal1992 (@srigopal1992) reported@JioCare Your resolution time to fix the damaged sim for nri residents are absolutely unacceptable. Can you all prioritize my case ?
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Arpit Jindal (@arpitdhn98) reported@JioCare @JioCare But I never got the call from the engineer. Neither did he visited to my house. How can you lie and that too openly. I was in my home all the time but i never got the call. The only solution is FTTH. No engineer visited. It's a lie
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Nirmal Singh (@nirmalnsd) reported@JioCare Sure, I’ll DM my JioFiber ID and registered mobile number. Please resolve this issue today on priority, as I have some important work that requires an active internet connection. Kindly arrange a technician visit as soon as possible.
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Jai Berry (@berry_jai) reported@JioCare If you fraudulently close SRs to circumvent the TRAI guidelines, obviously eligibility would be an issue Will expose this mafia of yours
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@MavikaaGlobal (@thakkarbansari) reported@reliancejio "Highly unprofessional and abusive staff at @reliancejio! Refused to help with my third-party extender and gave me a useless plan. 15 days passed and they are too proud to even apologize. @JioCare #ConsumerCourt #WorstService"
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Jyotish Jaisawal (@Jyotishjaisawa1) reported@reliancejio @JioCare My Jio SIM was working a few days ago, but after I restarted my phone, the network disappeared and hasn’t returned. The SIM is still inserted and MyJio is accessible. Please check the issue and guide me on how to restore the network or replace the SIM.
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Sunil (@Itsmesunil1232) reported@reliancejio Unlimited Service failure 🤭🤭🤭🤭👏👏👏👏👏👏
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Mohammad Sajid (@dr__thirteen) reported@JioCare Hi Shirisha, it’s been 2 more days since your assurance of an Engineer Visit, but there is still no update on installation or refund. I no longer wish to proceed with the connection. Please cancel it and process my full refund immediately. I’ve already waited since 17 August.
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Amir Khuntia (@amir_khuntia) reported@Imadvika1 @JioCare If the same problem occurs again and again, it is inevitable to lose trust. Customers want better networks and service, not just promises. 📶
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @reliancejio on what your team is working on from last 3 months, stop ✋ lying. And pls stop this fraud of providing connections in non-serviceable area. More than 20 SR. And no action, from top to bottom everyone is on same line of cheating customer. #fraudJio #NoToJioFiber
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Dr. Bhavaniprasad⚕️ (@Scalpel_Surgeon) reported@reliancejio @jagograhakjago @MLJ_GoI I need justice, I'm sharing the sequence of events 1. Raised a relocation request as I have shifted house to a place less than 2km radius to the old house, where I was using jio air fibre since past 2 years, without any issue.
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Shweta Sharma (@ShwetaSharma236) reported@Imadvika1 @JioCare Jio's network is very bad, I also change it next month.
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শুভেন্দু বণিক (@ShubhenduBanik) reported@UIDAI I am currently using a mobile number that is still linked to an unknown person's Aadhaar, and I am receiving their Aadhaar OTPs. Please help remove the previous Aadhaar association. 🥲 @JioCare @reliancejio
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Kamran Akmal (@akmal_kamr86311) reported@reliancejio @reliancejio @reliancejio Jio network is very weak in my area. I have 2 plots available for tower installation (126.45 + 63.23 sq m). I’ve tried contacting Jio multiple times but received no response. Please have your team contact me regarding a tower/site survey.
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Jai Berry (@berry_jai) reported@JioCare What an absolute joke Took you 11 days to fix the net and you have the gall to say there was no delay You people should be tried for harassment @TRAI Absolute bullshit service and even worse customer service
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Victor D'costa (@victor_d_costa) reported@reliancejio I’m not asking for another callback just to repeat my issue. I need a clear answer: Has my SIM been dispatched, where is it, and when will it be delivered? Please investigate Order NO00015J0KI1 and provide a proper resolution.
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Niharika (@rightwing_pov) reported@tishasaroyan Good to see some dumb-****-ducks getting frustrated. At least this month’s internet bill feels like money well spent. Thanks, @reliancejio and Ambani.
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Dr. Bhavaniprasad⚕️ (@Scalpel_Surgeon) reported@JioCare Dear Priyanka and @JioCare , I am no longer interested in Jio Fiber services. I request Complete refund of my money, and close the issue here. Please be advised that if it's not closed by EOD and my refund is not processed promptly, I will consider pursuing legal action.
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नितिन कुमार जटराणा (@NitinJasus) reported@JioCare @TRAI No internet since midnight & still no resolution despite repeated complaints I’m on the Freedom Plan yet facing prolonged downtime in the very first month It’s Request to take appropriate action and direct jio to resolve the issue immediately and compensate for the downtime
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Mohammed Noor G (@mohammednoorg) reported@Imadvika1 @JioCare Apparently all the big players are having network issues these days. (They have installed those Airfiber boxes, so the network is heavily shifting towards those boxes, and regular users are suffering and getting weak signals)
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Sonu Kumar (@sonu029) reported@JioCare Can you give me an update for the last 7 days. How much time it will take to restore the service.
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Ayush Goyal (@ayushh03) reported@JioCare my jio number is permanently closed how i can get back not able to get customer support
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master key (@cricket____8) reported@Imadvika1 @JioCare You have done a great job, Jio's internet is not working.
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Subharaj Behera (@Subharaj5889) reported@Imadvika1 @JioCare Simple 7 years of trust is not a small thing. 💔 If the network issues remain unresolved, saying goodbye is understandable. Hope Jio listens to its customers. 📶