Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (62%)
• Wi-fi (17%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Lucknow, Indore, Bengaluru, Chhindwāra, Bhubaneshwar, Bhopal, Nellore, Shillong, Mumbai, Ahmedabad, Varanasi, Guwahati, Vadodara, and Jaipur.

City	Problem Type	Report Time
Chandigarh	Internet	3 minutes ago
Pune	Internet	18 minutes ago
Pune	Total Blackout	21 minutes ago
Pune	Total Blackout	24 minutes ago
Pune	Total Blackout	30 minutes ago
Pune	Internet	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Siddharth (@Siddhar83746682) reported 7 minutes ago

  @JioCare Are you guys dumb or what? Why you guys are sending the same reply over and over. First read what my concern then respond. My issue is sim has not been delivered its more than 48hrs. That beyond you given time. Cc: @TRAI @AshwiniVaishnaw

• 
  RAJASEKHAR (@xprajasekhar) reported 7 minutes ago

  @JioCare Jio “optimization” is going on for 6 months in my area. No proper signal, no stable internet. Only promises, no service. I’ve waited enough. Moving to Airtel in May. Goodbye Jio. @JioCare @reliancejio

• 
  Digital Strategist- Avishek.. (@Avishek_tweets) reported 9 minutes ago

  @reliancejio @JioCare your representative subrata from Kolkata jadavpur location doesn't know how to behave with a customer.. I am your existing customer.. but feeling like shifting to @airtelindia

• 
  shubh jain (@Shubhjain200117) reported 10 minutes ago

  @JioCare You guys only provide services for half a month and another half a month their is an outages and i don't even get your technician for those 15 days and you guys made a bill for complete month .but I only receive service for 15 days and those days I don't receive any service

• 
  SSS (@SSSv4dq) reported 13 minutes ago

  @JioCare @JioCare How difficult is it to change a delivery agent and provide a sim Ordered on 22nd and its 26th now. No details received yet on my alternate no. Better cancel and get a refund. ORN:NO00015DIHXR.Regretting trusting jio don’t say 48hr delivery then. Airtel delivers sameday

• 
  Saurav (@___saurav) reported 15 minutes ago

  @JioCare @reliancejio My JioFiber connection has been down for 2 days. SR ID: SR00002KP6QC. Repeated rescheduling without my consent, now pushed to 1st May. No resolution, no accountability. Is this the level of service you provide? Need urgent resolution ASAP.

• 
  Elqish Khan (@ElqishKhan) reported 15 minutes ago

  Where I live, forget about 5G, even 4G does not work and the service is good but it does not work, so I have a question whether I should change my house or the SIM company. @JioCare @reliancejio This is where my journey with Jio ends.

• 
  Anil Tewari (@AnilTewari10) reported 18 minutes ago

  @JioCare Even after 06.08.24 you are still unaware of my matter? All informations are available to you through DM, emails but you never see your DM or emails. On 11.02.25 your Habiba informed on X that my matter is resolved & since then I am asking that how it is resolved but no reply

• 
  Cnu Bhatkal🇮🇳 (@Shri_moger) reported 18 minutes ago

  @JioCare @JioCare I raised a complaint on 20-04-2026 (SR000033VRAH), but it is STILL not resolved. I was told ODU spares are not available. How long should customers wait? Please resolve this immediately. This delay is unacceptable. #Jio #CustomerService

• 
  K Sri teja (@Sriteja2147) reported 18 minutes ago

  @JioCare I hope you solve this issue as soon as possible because this is happening regularly.

• 
  ꧁༺༒ꇙ꒤ꃳ❀꒯ꁝ ༒༻꧂ (@subodhk_oficial) reported 19 minutes ago

  @JioCare is shutdown and any service of internet not working @airtelindia

• 
  Iam_sujit18 (@Iam_sujit18) reported 20 minutes ago

  @JioCare 1. Jio number 9229755169 2. All day's faced this issue 3. All websites 6. 1 5. Altrnet number not available. But try this 8382348660

• 
  Aditya Bagri (@adityabagri93) reported 23 minutes ago

  @JioCare HOPELESS MOBILE NETWORK IN RAIPUR

• 
  Hitesh Suhalka (@hitesh_suhalka2) reported 25 minutes ago

  @JioCare the signal bar gets down to 2 to 3 bars after 1 a.m in udaipur,, rajasthan. Resolve the issue with immediate effect.

• 
  Ravi Bala (@ravithebala) reported 29 minutes ago

  @JioCare Order and SR details are already in the tweet. Also DM-ed my contact number. Please note the SIM is not delivered yet. Pathetic service. Time to go back to Airtel.

• 
  Venkata Sandeep Gona (@SandeepRaoGona) reported 36 minutes ago

  @JioCare @TRAI @DoT_India It's been 10 days Jio fiber installation completed at my home. No internet access provided and technician went out saying he will raise a complaint. My self raised a complaint but none of your engineer turned up for resolution

• 
  SJ 2 (@simonje2405) reported 37 minutes ago

  @JioCare Hi Shireen... The problem is your service engineer Tamizharasan never used to respond calls when I am available at home and always visit when no one is available at home! Excellent service.... Efficient Engineer! Shame on you!!!

• 
  Saurav (@___saurav) reported 37 minutes ago

  @JioCare Despite raising a complaint and making multiple follow-ups via your toll-free number (1800 896 9999), there has been no resolution. Instead, my service request is being repeatedly rescheduled without my consent.

• 
  Rohit (@Rohit7447539421) reported 39 minutes ago

  @JioCare Due to my money problems, I am unable to recharge the ₹707 Jio AirFiber plan. So I would like to request if the amount can be reduced a little , please first time 🙏

• 
  Priyanka (@Priyank94219880) reported 41 minutes ago

  @JioCare @reliancejio This is very disappointing. I’ve been raising this issue for the past 14 days, yet it feels like my concerns are not being taken seriously. As a customer, I expect better responsiveness and accountability. Refund my money immediately

• 
  Rajdeep Singh Tomar (@Singh__Rajdeep) reported 43 minutes ago

  Hi @JioCare, enough of these repetitive copy-paste replies. My JioFiber has been down for over 72 hours and my urgent work is suffering. If you cannot restore it immediately, at least provide an exact ETA and proper escalation update. This delay is unacceptable.

• 
  shubh jain (@Shubhjain200117) reported 43 minutes ago

  @JioCare I will not pay for those days you guys doesn't provide my services that's my final call you scammers I will not pay for the days their is a outage from your side I will only pay for your bill when i get the corrected one , which have charges for the days services are provided.

• 
  Vishal Parmar (@kumar189605) reported 45 minutes ago

  @JioCare The provided link is currently inaccessible. This reflects the service quality extended to your customers. My JioFiber ID 2642352787 and registered under mobile no 8980799343, is not delivering the expected performance. The internet speed has been consistently problematic.

• 
  akshatt raaj (@b18e9a7c4891450) reported 48 minutes ago

  No app use no any background updat on no backup is there still how data can be consumed in jio network after calling to customer care support they are saying it's the fault of your mobile phone i can't do anything do whatever you want to do , @JioCare @reliancejio @_MukeshAmbani

• 
  Vineet (@vineetkr16) reported 54 minutes ago

  @JioCare Even the appointment was falsely scheduled on 2nd may. Is this the service you wish to provide to customers? @reliancejio @_MukeshAmbani

• 
  Mohit Bodke (@MohitBodke3) reported 55 minutes ago

  @JioCare Wat a pathetic service until now I have not received the call nor a reply to my private message

• 
  A K B (@ankeshk12) reported 58 minutes ago

  @JioCare your network is not working after complaining 48 hours why ??

• 
  Mainak Paul (@MainakP02223333) reported 59 minutes ago

  @JioCare Why your team have to unnecessary push jio air fibre connection which I don't need? Need assistance in relocation of JioFiber within same pincode with a distance of 1.5km from the existing location. Please help. 033 35522108

• 
  Rajdeep Singh Tomar (@Singh__Rajdeep) reported 60 minutes ago

  Hi @JioCare, I need to speak with your team directly regarding this issue. My JioFiber has been down for over 72 hours and my urgent work is affected. Please arrange a call from the concerned team or share a direct contact IMMEDIATELY.

• 
  John™ (@lbommi64) reported 1 hour ago

  @JioCare I’ve already allowed time since 23rd. Still no service. Please stop generic responses and provide exact ETA or confirm technician visit today. @JioCare