Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 10: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chennai, Patna, Delhi, Coimbatore, Pune, Raurkela, Kanpur, Erode, Bhubaneshwar, Visakhapatnam, Indore, Aurangabad, Chhindwāra, and Khurda.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 6 minutes ago |
|
Chennai
|
Internet | 10 minutes ago |
|
Patna
|
Internet | 41 minutes ago |
|
Delhi
|
Internet | 43 minutes ago |
|
Coimbatore
|
Internet | 1 hour ago |
|
Pune
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Das 🇮🇳 (@rameshdas05) reportedHello Jio, what is going on? Recharges are expensive and the network is very slow. On top of that, you start sending reminders four days before the recharge even expires. Fix the network first, or else I will have to leave Jio and switch to Airtel. ,@JioCare ,@reliancejio
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Himanshu Satija (@hdsatija) reported@JioCare Just spoke to the service engineer. His duty hours are 9 AM–6 PM. Then how can assign a service visit for 10 PM? Are these fake time slots just to fool customers and close complaints? This is not customer service.
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare WiFi and TV channels should be kept under separate Service Providers.... BEWARE ! Alarm Bells have already rung in my house after getting shocking experience with #JioFiber ! Company is shielded from all sides & customers are expected to suffer after making timely payments !
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Gagan Deep Kathuria (@kathuria_deep) reportedMy number is 9660845274 Where is jio network @reliancejio
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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don't know (@cuz_im_likethat) reported@JioCare Jio fiber is connected is not working even after continuous restarting and diagnostic the issue still continue please assign a technician to look into issue this is the Service ID: 778541446609
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Sachin k (@Sachinskamble) reported@JioCare Day 7 of my jio AirFiber STB swap being stuck because your field app dropped my house 8,000 km away. SR SR00003D7HA7. Fix your database glitch." @JioCare #JioAirFiber #BadService
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RANA SAMRESH SINGH (RSS) (@RANASSINGH) reported@reliancejio This is absolutely unacceptable and reflects the pathetic level of service from Jio AirFiber. It has been 8 days since I placed the request, yet no one has visited to install the AirFiber connection or even bothered to call me.
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Priyanshu Soni (@priyanshusept27) reportedNo accountability. No proper update. No resolution. Why take payment upfront for a SIM + recharge when you can’t even deliver it within a reasonable timeframe? Extremely disappointing experience. @reliancejio @JioCare
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Ishan Sharma (@Ishan25Dec) reported@JioCare No updates on refund.... Does your company has any TAT to provide refunds or they scam new customer in this way? @TRAI
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Tanay (@TanayRCNigam) reported@jio_fiber @JioCare NO RESOLUTION YET. Nothing. The remote doesnt work either. Pls collect your modem. I SURRENDER CANCEL YOUR USELESS SUBSCRIPTION BY TOMORROW
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A.Kumar (@AnjaniK55765459) reported@JioCare Why isn't there a problem elsewhere? Everything regarding the details you sent is correct on our end.
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Kumar Rahul (@Palrahul_11) reported@JioAirFiber @reliancejio experiencing critical issue: DNS ports appear to be blocked frequently, resulting VPN failure. This affecting secure work access.Requesting clarification on why DNS ports are restricted and immediate steps to restore VPN functionality.
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@LEMON_MOTIVATION-2001 (@LEMONMOTIVATION) reportedBorivali's jio fibre @JioCare is the number one corrupt one they ask for extra money and when not given they will just forward our services every other day if the service is so worse in city like mumbai I don't know what will jio provide in future to other cities @reliancejio
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हिमांशु राय गोलू (@the_lone_wolf7_) reported@JioCare i placed an order for jiohome on 7th aug, with order id NO0001F288LU, the person assigned is not taking calls,no response from your team,no way to escalate this or get a resolution, paid amonut in full but no assistance or resolution yet,pathetic service by you
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Rangamannar (@rangamannarji) reported@JioCare 5 Days Gone. No response 🙆 Worst 👎👎
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Mithlesh R 🇮🇳 (@mithleshsharma) reported@varunvyasiteng @JioCare Same issue. No response from JIO Guys, what is the ETA?? When I can expect the refund. You can't keep money without providing the services
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DIPANSHU CHATTWAL (@dipanshuchattwa) reported@JioCare Refund my amount. U people are not here for help customers
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uruj hasan (@uruj_hasan) reported@JioCare If u r so concern fr my privacy pls recheck d behavior of ur engineers wid female customes. Pls check d quality of ur services as u yourself said it's being one weak & my concern is still unsolved. This jst mental & financial harassment. Pls resolve d issue
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vishvaprasad (@vishva_prasad_) reported@reliancejio @reliancegroup worst service and degrading services day by day. Working employee without interest for 6hrs and they are not going to fix next 16hrs also so how we need to work?
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manmohan (@count_v9) reported@Airtel_Presence @airtelindia This isn’t the first time! My TV supports only 2.4GHz, but your router sends 5GHz. I also have Airtel postpaid. Please fix this permanently, or I’ll switch to @JioCare .
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Lambodar (@lambodar9428) reportedYou given time 10days for solve regarding internet slow speed issues but ended 7days no any improvement regarding my complaint issues...my No. 7504268626 @JioCare @reliancejio
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Neena Vyas (@vyas_neena) reported@JioCare Dear Customer, Service request no SR00002NBDYQ has been raised in your account. You will receive an update for this request by 11/08/2026 12:58.
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Chaitanya (@chaitanyapusala) reported@JioCare i didn't get any resolution. this is pathetic service. Shame on jio
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s register (@aethei7v) reported@JioCare DMed the exact issue. Have also emailed but you people don't seem to like your paying customers.
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Shreya chaurasia (@ShreyaCh24) reported@reliancejio i have recharged my number recently. Still it says that i dont have a valid recharge. Please help
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Dheeraj Suri (@DheerajSuri1) reported@JioCare What's the latest here? Still no one available yet to fix it? Complete 2 days work lost already? Iwas told over call it should happen at 1pm and now it's over 4pm? What's the engg contact? How can work on this priority basis
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vishvaprasad (@vishva_prasad_) reported@JioCare Still no one assigned. How much time it will take? Worst service. If it is solved in 1hr I will discontinue the service. Refund paid money. I just moved to jio because delay in response so it won't take much time to opt for other services.
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arar_ni (@arar_ni) reported@JioCare It is still not solved. What is the issue? What is the progress?
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A2 (@A2onChain) reported@JioCare Was promised a resolution no update yet it is over 48 hours now when will it be resolved