Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (68%)
- Wi-fi (13%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Hyderabad, Indore, Patna, Jaipur, Shiliguri, Lucknow, Kurnool, Ahmedabad, Mysore, Chhindwāra, Varanasi, Kolkata, Bengaluru, Pune, and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 1 hour ago |
|
Indore
|
Total Blackout | 8 hours ago |
|
Patna
|
Internet | 11 hours ago |
|
Indore
|
Internet | 11 hours ago |
|
Jaipur
|
Internet | 11 hours ago |
|
Hyderabad
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare
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Akshat Saxena (@akshat__01) reportedNo support yet! got no call for any offline support for @reliancejio @JioCare
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Kiransai Palsonkennedy (@kiranjackman) reportedTook 2 days just to get a ticket logged, and still NO technician assigned. Just endless bot loops and generic automated emails. Unacceptable service @JioCare @reliancejio
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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mahesh k (@mk2722372) reported@JioCare # provide signal 24x7. because of no signal , customer unable to use phone for important work, sometime signal comes,sometimes no signal? mostly it happens daily.pls check and forward feedback to senior Areapincode 515134, near Sai super bazar, puttaparthi (ap)
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Dinesh Choudhary Hudda (@DineshC12181523) reported@reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio
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Sreerup Dandapat (@sreerupdandapat) reported@JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service
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RK (@iamrkrish) reported@reliancejio @JioCare @HotstarReality Broadband not working even after paying bills regularly. Kindly help
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Jaychand Maurya (@JAYCHANDMAURY88) reported@jiocare jio 5g speed is very poor pls speed up now ...
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Bindumadhav Tikekar (@Bindutikekar) reported@JioCare You are not there to help.. Pawan, you r the fourth machine to reply. If you were to help , no one would hv complained here again & again . @jio_fiber , @jio_gigafiber
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Dilipbaashha (@Dilipbaashha) reported@JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.
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Pranav Sharma (@pranav13560) reportedJio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio
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Squared R. (@SquaredR7284) reported@tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.
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Shivakumar (@Skumar_654) reported@JioCare Idiots I am sending messages regarding this problem since June 20,2026. Always tell this type. Lazyfellows do work and stop sleeping.
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Ram N (@ramnaga94) reported@JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?
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Yash Sharma (@KumarYash01) reported@JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution
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Manohar (@My_self_Manohar) reported@reliancejio @JioCare My JioFiber benefits issue reported on July 3 is STILL unresolved. I accidentally selected the wrong benefit and requested a reset to “Full Value Back Vouchers.” It has now been 60+ days with no resolution despite repeated assurances.
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ARIF MOHD (@ARIF2204) reportedDatabooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN
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Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported@JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank
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name (@SakshiG08523547) reported@JioCare @JioCare @reliancejio I’m not asking for a refund. I want my existing JioFiber plan validity extended by 2 days for the 2 days of service outage caused by Jio. Please compensate me by adding 2 days to my current plan.
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DaisyTamuli (@DaisyTamuli) reported@JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.
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Pradeep Jaikr (@PJaikr) reported@JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare
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Parameswaran R (@eswaronline) reported@JioCare As if such options are working you people are much worsen than your service fools
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Surya Pratap (@SuryaRajawat01) reported@JioCare @reliancejio applied for new a wifi connection and made payment of rs900on 27 Aug 26 and still not able to get it install when tried to connect with customer care they just say wait for next 24 hrs each time. Still waiting to get it install or cancelled.
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Sudharsan Raamhu (@SudharsanRaamhu) reported@JioCare @reliancejio 2/4 I contacted customer care and was told it would be resolved within 3 days. I scheduled another appointment for 1 Sep eveng - again, no call, no update, no show. Every time I contact support, a new ticket is created and then somehow gets “Closed/Resolved” without any solution.
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Manoj Kumar (@manojkumarbe92) reported@JioCare Team, im frustrated to the core, i have paid my money so only using your network... otherwise I would have move to airtel where they will install within a day.. 3 days there is no update from your end and no installation happens
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Sayyad Aman (@SayyadAman48721) reported@Ranjitkumar1999 @JioCare Jio service is worst
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DivScar (@divscar) reported@JioCare just doesn't help and the network sucks