Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kolkata, Guwahati, Rohtak, Delhi, Rājkot, Dehra Dūn, Chhindwāra, Mumbai, Ahmedabad, Bhopal, Vadodara, Chennai, Hyderabad, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 1 hour ago |
|
Kolkata
|
Wi-fi | 3 hours ago |
|
Kolkata
|
Total Blackout | 6 hours ago |
|
Guwahati
|
Internet | 7 hours ago |
|
Rohtak
|
Internet | 7 hours ago |
|
Guwahati
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India
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Rajeev Kumar (@RajeevSingh03) reported@jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Devjit Krshna Ds (@DebjitDSpeaks) reported@airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday
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shubham mishra (@iamshubham1994) reported@JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting
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Roushan Kumar Mandal (@Roushan58069662) reported@JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet
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JAY ⚡ (@AS119f) reported@reliancejio @JioCare @reliancejio I installed JioFiber today but today only experiencing issues After calling to engineer get to know that Problem is from the server of Fiber What a nice experience your company giving to customer really well 🤡🤡 Such a crap company always
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup
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BolnaToPadega (@armaan_dobwal) reported@reliancejio @JioCare, the network quality in Kankroli, Rajsamand is absolutely terrible. You claim to have seamless 5G coverage across India, but here in the city, even 4G doesn't work properly. Extremely disappointed with this poor service. Please look into this and resolve it
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arpitmehta (@arpitmehta0302) reported@JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say
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Ratnesh Mishra (@RatneshSNMC) reported@JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply
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Avichal Rai ❛ बालाजी ❜ (@rai_avichal) reported@Saurabh_Pinch @reliancejio Worst network jio ...
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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Chavda Devang (@chavdadevang) reportedWriting @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare
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Hanu Thellapandla (@hanshu_143) reportedIt's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare
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abcd (@anantam007) reported@reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI
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Vinay Kumar (@Vinaytricks) reported@Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service
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Harshit Anand (@harshitanand124) reported@reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare
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ट्रम्प शर्मा (@SOXL007US) reported@JioCare worst WiFi service Switch to @Airtel India for best experience l
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BLanK (@Siddharth_lol) reportedGenuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio
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Dibyajyoti sahu (@Dbyajti45) reported@reliancejio But your internet speed is still slow 🥹
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Talgat Hussain (@HussainTalgat) reported@JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.
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Hımαƞshυ Rαwαl (@heemaanshuuu) reported@JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.
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Rajesh Sharma (@Rajesh290165) reported@JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka
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Shiwam Singh (@KUMARSHIWAM123) reportedHello @JioCare , what’s this kind of service there no Internet , I paid monthly for jio fiber .. it’s not able to open my WhatsApp and also there no network no calling nothing .. area 841420 Jio fiber connection on -9074918331