Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (64%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bānposh, Kolkata, Pune, Dehra Dūn, Dimāpur, Ahmedabad, Kanpur, Chhindwāra, Coimbatore, Delhi, Mumbai, Jaipur, Muzaffarnagar, Agra, and Kallakkurichchi.
| City | Problem Type | Report Time |
|---|---|---|
 Bānposh
|
Internet | 48 minutes ago |
|
Kolkata
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Dehra Dūn
|
Internet | 2 hours ago |
|
Dimāpur
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neo Sagar (@neosagar) reportedHello @JioCare @reliancejio my JioFiber is down since this afternoon. Any idea when it can be restored?
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Shikhar (@ShikharTrades) reportedEnough is enough. @JioCare @reliancegroup @TRAI This has become one of the most disappointing and frustrating service experiences I have ever faced. After months of waiting, repeated follow-ups, and countless assurances, the issue still remains unresolved.
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Anushka Mehta (@AnushkaMehta7) reported@JioCare @reliancejio 0/10 customer service for postpaid services. Worst experience ever.
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Rajiv Ranjan Singh (@rajiv2987) reported@JioCare Even after escalation, your team is shamelessly closing the tickets without resolution. If this is not resolved today, I will not pay a single rupee — not even for the internet. Resolve it immediately or face further escalation. #JioFibre #JioScam @Jiocare
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ಅಭಿಷೇಕ್ (@Abhishekcnjain) reported@JioCare Hi, I had recharged an annual plan of 999 with my JioFiber. The plan details had ott of Amazon prime lite with other 11 ott. It has been more than 30 hrs amazon prime lite does not come under my ott subscription. Can you please help me out.
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पवितदीप 🪔 (@HolyPanny) reported@JioCare I already had an active JioFiber connection and was told my existing balance would be transferred when upgrading to JioHome. Instead, a new Service ID, new fiber connection, and new set-top box were installed, and my previous balance was not transferred. Please help
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aviral mishra (@aviralm91143091) reported@JioCare When I have already raised complaint and screenshots are already attached with coordinates of the location. You guys are just pretending here that you will resolve it. You will do nothing
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Swarna Prasad Bangre (@dswarnaprasad) reported@JioCare Worst waste fraud @jio @JioCare
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ਸੇਜਲ✨ (@__Sejal) reported@JioCare Sir, pls provide a timeline for resolving my issue. I’ve only been told it will be fixed shortly. It’s been days now. If it won’t be resolved soon, kindly let me know so I can port my connection.
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punit99.eth🛸 (@Punitbhala) reported@JioCare Still nothing , you just ask for waiting , refund my money . I am definitely going to make a youtube video about this on my channel. You guys deserve it , worst service ever for a cancellation refund. It's instant everywhere
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cric_freak_nirmal (@nirmal7dhoni) reported@JioCare My JioFiber connection is completely down. SR already raised : SR00002LG0TM but engineer visit is scheduled for Jun 1, which is too late as this is affecting my work. Customer care disconnects automatically due to existing SR. Request urgent escalation, faster resolution
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Mohammad Anas (@MohammadAnas07) reported@JioCare It's been over 30 days and my request is still being processed. If the company can take an advance during service delivery, why is it taking so long to refund?
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Niraj Kr. Srivastava (@nirajsri2002) reported@JioCare very panic, frustrated and irritated service for customer support
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Samarth (@d12thman) reported@JioCare Tried calling your local teams multiple times. No response. From the apartment committee perspective, we will be disconnecting all 25 wires on June 5th as informed. No further terrace access will be provided for connection restoration. Pathetic customer service.
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Vaibhav Goel (@Vaibhav73813245) reported@SunilBhartiMitl @airtelindia Airtel Performance Pathetic and Worst in Sector-90 Gurgaon. It’s an everyday issue everyone is facing and complaining. @JioCare do you have your presence in this area.
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BHAVESH PAMAR (@PAMARBHAVESH) reported@JioCare I have jio fiber connection. Connection is very unstable since last 2 weeks and is not working at all since morning. Your sevice engineer visited on Tuesday, reseted the router and told issue will be resolved. (1/n)
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Keshav🇮🇳 (@keshav_dask) reported@JioCare The support team called this morning and said technician will visit in 1 hour but still nobody came to fix. The call feature is not working on the app too.
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Sai Swaroop (@SaiSwaroops) reported@JioCare - Jio Internet is still down and no engineer visited. Now another ticket raised SR0000374BLP and visit for tomorrow. This is poor service. FYI - previous ticket closed without fixing or visiting site Dear Customer, With reference to Service Request number SR0000373BVJ
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AliAsgar (@Aladeen110) reported@JioCare jiofiber is not working since morning. Worst service ever
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Gaurav Chakraborty 🇮🇳 (@TheGaurav1313) reported@JioCare @JioCare No meaningful reply... Same replies twice and now they are not even responding. Kindly schedule a call with a customer support rep.
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Keshav🇮🇳 (@keshav_dask) reported@JioCare SR0000370AEJ The network is down for more than a day since rising the service request. Nobody is assigned to resolve. No response on customer care.
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Tajj (@chocotaj) reported@JioCare You only left me to submit to consumer complaint
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jatan modi (@jatan_4) reported@JioCare I want an update ASAP, you guys are the worst when it comes to customer service. Firstly, you did everything you could to deny my rightful money & now this delayed cheap service! Don't you guys have any shame left?
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nita jalan (@nija_297) reported@JioCare @reliancejio @jio_fiber pathetic service. Internet doesn’t work for days. So many questions asked by customer care. Shunted from cc to local service guys. Aage bhej Diya hai. Babu style
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Advocate Sarthak Agarwal (@sarthak5647) reported@JioCare The timeline for that service request is already over Ms Tanya
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JioCare (@JioCare) reported@SiddarthBarad @reliancejio Hi Siddarth, we wanted to let you know that we are currently experiencing some intermittent technical issues that may be impacting your internet speed. We completely understand how disruptive this can be and sincerely apologize for the inconvenience. Please rest (1/2)
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irani mandhi (@philsalt_28) reported.@JioCare do you even care to respond? There’s no network since yesterday!
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Mohd Waseem (@MohdWaseemIdr) reported@_MukeshAmbani @JioCare @ConsumerCom Ambani Ji, I'm truly disappointed! 😔 Despite multiple messages, your team hasn't responded to my issue. This lack of customer support and accountability is unacceptable. I expect an immediate resolution! 😠
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Hare Krishna Panda (@MeHareKrishna) reportedI had bad experience with @reliancejio internet. Five days without internet! No response from @JioCare False scheduling ! If any one opting plz bd think thousand times! I switched to @ACT Waiting for refund. #CustomerServiceFail #reliancejiofraud
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JioMart Support (@JioMart_Support) reported@kantchandra131 @reliancejio @JioMart Hi Chandra, We regret for the inconvenience caused to you. Please be assured we are actively working on your ongoing raised complaint number 779952931041 for a prompt resolution. This concern is being addressed with utmost urgency. We will ensure this gets resolved (1/2)