Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 31: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Chennai, Bengaluru, Bhubaneshwar, Mumbai, Pune, Chhindwāra, Aurangabad, New Delhi, Nashik, Bhopal, Agra, Sūrat, Jaipur, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 15 minutes ago |
|
Chennai
|
Internet | 1 hour ago |
|
Bengaluru
|
Wi-fi | 2 hours ago |
|
Bhubaneshwar
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj Madan (@anujmadan4) reportedMy number has been cancelled and the amount has not been refunded @JioCare @AkashMAmbani it's been more than 2 weeks and customer care is not been able to resolve. Twice my amount has been deducted
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B2_boss (@Sachinn017) reported@reliancejio your network sucks in my area bad sercy. @JioCare
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ⒶⒶ (@arennakshatra) reported@JioCare Internet not working since 2 days. In our entire area. Heard there is a fiber cable cut. Please fix
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Shahebaz Khan (@iamsbzk) reported@JioCare Raised a relocation request after recharge, but now being told service is unavailable. Also faced rude behaviour from support and my call was disconnected. Requesting cancellation and refund/adjustment of recharge amount. Kindly assist urgently #JioFiber #CustomerSupport
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Shivaprasad (@Shivgkk) reported@JioCare I’m seeing the service request is there since 4 days but no service !!
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ASundar (@AnithaSundar) reported@JioCare Why such a bad customer support though? I am literally tired. No one has called me yet on the relocation. Pathetic is not the word but beyond pathetic should be the correct one for your service
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DR SAIF ALI KHAN (@Doctor__Safe) reportedWhat’s the use of 4G/5G if the network disappears as soon as electricity goes off? Very poor backup support in our area. Please fix this issue urgently @JioCare Gorasara ghazipur up 232333
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Tariq (@Tariqmohiudin) reported@JioCare Ur team keeps asking for more details while the issue remains unresolved. Network is poor for over a week. If Jio cannot provide reliable service and a clear timeline for resolution,I will have no option but to port all my connections to Airtel,which is already providing stable5g
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Ram Maurya😎 (@mahtoG01) reported@JioCare @jaskiratsi34025 Pl help me
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Joydev Biswas (@BharatiyaJoydev) reported@JioCare From 27th May 2026 No Services Need Total wavier For That with Solution
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Namit Bhatia 🇮🇳 (@namit_bhatia) reported@JioCare my JioFiber connection is fluctuating since tomorrow and even after raising multiple service requests the service engineer hasn't even visited once, they keep rescheduling my service request. When I call the engineer he gives some lame excuse and then reschedules.
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Akgupta (@Akgupta53418723) reported@reliancejio complaint no SR0000376A1H dtd 31 may pending Previous fault on 27 may repaired on 29 may . Fault on 11 may repaired on 17 may. All fault were in your box . Pl see personal why frequently faults on this connection
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ASundar (@AnithaSundar) reported@JioCare @reliancejio @JioCare its 2 PM now and your service engineer has not bothered to call. Please tell me where should i escalate this? Also please initiate the refund of INR1200. And kindly proceed with permanent disconnection. I cant be fighting for an internet connection. Pathetic
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Ajay asware (@AswareAjay) reported@JioCare hello jio what kind support you are providing i have paid for jio fiber LR0001DJ3K1 still no installation or refund yet. And your customer care are worst than empty wall even wall can hear but this support keep playing recordings only
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prashant singh (@PSonal1691993) reported@JioCare @jagograhakjago Firstly, fooling customer by asking for payment in advance even in case of postpaid connection only to do this ****. @jagograhakjago take necessary action. I've filed complain on your portal too
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Jovin Josepaul k (@k_josepaul) reported@JioCare your support system is pathetic and useless, all of the associates hangup on the face
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Siddy (@siddhaarth07) reported@JioCare What's the point of raising complaints if your customer care only follows a script? I've contacted support 5–6 times regarding poor network speeds in Ranchi. Every call ends with the same questions, a network reset, and a promise that the issue is fixed.
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Ankit S (@nkitsarda) reported@JioCare What do i make of this apology? When your service centre is not able to provide simple relocation connection? Are you apologising because this pathetic #customerexperience & #harassment will keep going on? Share timeline confirmation and RCA @reliancejio @jio_fiber horrible
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Ayush Agarwal 📈 (@AyushAgarwalXIM) reported@JioCare it has been more than 24 hours now since internet service fault and almost 21 hours since i raised the SR! Do you really “care” jiocare? SR no.- SR0000373S89
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MEET DUBEY 🇮🇳 (@MEET_MS_22) reported@JioCare Hi @JioCare @reliancejio still waiting for the update, no answer from DM as well. Can you tell me the time it takes to clear the complain, your executive told me that it will only take 30min and your problem will be resolved. But its been more than 2days and NO UPDATE.
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Atul Patil (@patilatul873) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DR570S is scheduled on 30-May-2026 between 13:00:00 - 15:00:00. You will receive an Order completion code after PLAN2BUILD.
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professor Albus Dumbledore (@APgovernment9) reported@JioCare @SahilLohchab11 Doesn't the customer know that his recharge has expired? And we provide an update just once—not every two minutes.
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Shovon Chakraborty । শোভন (@shovon_chakra) reportedIt has been more than 48 hours and @JioCare can't even find out what's wrong with the #Jio #Fiber connection. That too in the national capital! Wow! And @TRAI probably doesn't even pull up the telcos for deficiency in service.
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Pradeep Vidyarthi (@dvidyarthi) reported@reliancejio @JioCare The internet connection of Jio is so slow that it is not upgrading its own plan my cctv camera are not working
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Ashwant (@AshwantR) reportedFor **** sake @reliancejio @JioCare ! How the hell do I cancel your connection? All your bots say call the number, but that’s an IVR and has no option (spent 15 mins listening to every menu, sub menu). 😡😡😡
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Gaurav Pathak (@pathakgaurav97) reported@JioCare @reliancejio My number was abruptly deactivated. Your AI bot is completely useless and stuck in a loop. I need a REAL human to fix this immediately. Details in DM. #JioCare #RelianceJio @jio
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Anil (@naa_Opinion) reportedExperiencing frequent @reliancejio network outages every 2-3 days in my village. Why is a permanent fix so difficult when @airtelindia provides uninterrupted service here? We logged 100s of complaints last month alone! Location : Perurupadu, A.P(pincode: 522657).
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shashikanth (@keerthi051) reported@JioCare @JioCare what is the timeline to resolve my query, I still didn't get any support, please refund the money.
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nick (@Nick_N_Shah) reported@jiocare I have been waiting from weeks to get refund of the security deposits for my jio fiber connection, equipment has been retuned, I have sent many emails but no replies I need this issue to be resolved by today. Enough is enough. DM me will pass my account details
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Namit Bhatia 🇮🇳 (@namit_bhatia) reported@JioCare I called the technician through the Myjio app and he told me to wait till tomorrow. What is the point of rescheduling if my issue isn't going to be resolved on the time mentioned ? And it has been more than 24 hours since I raised the service request.