Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (16%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Satna, Ahmedabad, Delhi, Rājkot, Nagpur, Pune, Bhopal, Patna, Kolkata, Guwahati, Rohtak, Dehra Dūn, Chhindwāra, Mumbai, and Vadodara.

City	Problem Type	Report Time
Satna	Internet	13 minutes ago
Ahmedabad	Internet	48 minutes ago
Delhi	Phone	2 hours ago
Rājkot	Phone	2 hours ago
Delhi	Wi-fi	3 hours ago
Nagpur	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hımαƞshυ Rαwαl (@heemaanshuuu) reported 5 minutes ago

  @JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.

• 
  Neeraj Alia (@neerajalia) reported 8 minutes ago

  @JioCare Out internet has been down for 7 DAYS. SR0002LR4XQ ON HOLD, RESCHEULED. No visit, no resolution , no information. Have tried calling jiocare , usual pre canned responses, mailed , no response. Pathetic. Unresponsive . No care jio care Respond here . Care.....

• 
  Sagar Rajdev (@rajdevsagar05) reported 13 minutes ago

  @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

• 
  Yuvi (@Yuvraj3456) reported 14 minutes ago

  What is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?

• 
  CA Himanshu khaturia (@mkhaturia5) reported 14 minutes ago

  @jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare

• 
  Ikbal (@IkbalHa54220939) reported 16 minutes ago

  Hey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me

• 
  Dhriti (@dhritiawakened) reported 19 minutes ago

  Worst customer care services ever @reliancejio!!!!

• 
  arpitmehta (@arpitmehta0302) reported 23 minutes ago

  @JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say

• 
  Sandeep (@sandeepu3v) reported 24 minutes ago

  @JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?

• 
  aQeel 🇮🇳 (@aqeelonx) reported 25 minutes ago

  @JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.

• 
  Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported 26 minutes ago

  Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

• 
  Pravin Kulkarni (@PravinMK24) reported 26 minutes ago

  @Airtel_Presence @airtelindia ..Now I will start the sim Port the 2 airtel sim, wifi and DTH connection to @JioCare Fasttag pass too will close. No value for 20 year customer .

• 
  Ashish Palav (@palav_ashish) reported 28 minutes ago

  @JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....

• 
  prasanth kallath (@PKallath91) reported 28 minutes ago

  @JioCare Porting from Vi to Jio is the worst decision I’ve made this year. In South Bengaluru, call quality is terrible and mobile data barely works at my home or office. Completely dependent on Wi-Fi now. Can’t wait to port back to Vi after 90 days.

• 
  Deepak (@DeepJajoo) reported 34 minutes ago

  @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

• 
  Akhilesh Chandra (@AKChandra) reported 36 minutes ago

  @JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue

• 
  Jay Jagannath (@PaniPradosh) reported 38 minutes ago

  @JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.

• 
  ''बघेल''⚡🇮🇳🦁 🦅🐘🐯🐺 (@SunilkrBaghel) reported 40 minutes ago

  @ETNOWlive @reliancejio Public money used for old debt why to invest then Mera recharge ka Paisa kaha gya. 100000 Paisa per recharge people are paying for World beat network that never fails to disappoint and charge for unused data every day goes to his pocket. Open looting continues.

• 
  Monster Mankar (@MonsterMankar) reported 41 minutes ago

  @JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority

• 
  Rohit Patil (@rohitd0345) reported 43 minutes ago

  @reliancejio First of all give proper services to your existing customers and the customers which are supposed to be part of the service useless @JioCare

• 
  Kartik (@kartikgk07) reported 46 minutes ago

  Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

• 
  Sarvesh Kumar Singh (@sarveshsinghlko) reported 48 minutes ago

  @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

• 
  Razul∆*****™®© (@RazulJaggi) reported 49 minutes ago

  @reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.

• 
  Siddharth Patkar (@JorseBolo) reported 54 minutes ago

  @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

• 
  Rajeev Goel (@rajeevkgoel) reported 57 minutes ago

  @Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.

• 
  #Farmer #ProudFarming (@Ravi48203020) reported 60 minutes ago

  @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

• 
  MNC (@Focus_SME) reported 1 hour ago

  Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

• 
  Rajesh Sharma (@Rajesh290165) reported 1 hour ago

  @JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka

• 
  Vishal Dubey (@BishalDubey6) reported 1 hour ago

  Dear @JioCare @reliancejio @jio_internet speed is extremely slow, and network connectivity has been very poor for a long time. We are paying for 5G services but not receiving the quality promised. Kindly look into the issue and improve the network in Rajgarh as soon as possible.

• 
  YASH GANDHI (@YASH_R_GANDHI) reported 1 hour ago

  @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting