Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (17%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Shillong, Chennai, Guwahati, Ahmedabad, Delhi, Vadodara, Chhindwāra, Kolkata, Trichūr, Yamunānagar, Pune, Kharagpur, Bengaluru, Mumbai, and Guntur.

City	Problem Type	Report Time
Mumbai	Wi-fi	3 minutes ago
Shillong	Internet	15 minutes ago
Chennai	Internet	38 minutes ago
Guwahati	Internet	50 minutes ago
Ahmedabad	Wi-fi	1 hour ago
Delhi	Phone	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ସ୍ଥିତପ୍ରଜ୍ଞ (@Akashvani25) reported 5 minutes ago

  @JioCare Hey I just want to know what action your company has taken after receiving my complaint? Please share the complaint ID and any other follow up documents with me.

• 
  Ganesh Ch (@GaneshCh1183312) reported 8 minutes ago

  @JioCare Can you get my problem resolved. I shared my registered fiber mobile number in chat. Can you please get this resolved.... This is my 10th tweet pls help me

• 
  Neel Shah (@nee12397) reported 8 minutes ago

  @JioCare No another problem with router. Only data is not added. I made frst time payment, no service is update. I made second time payment today, then service updates. Lose my money energy and time Please explain way of working to your customer care service team.

• 
  Raushan Pandey BaBa (@babaraushan01) reported 10 minutes ago

  Dear Jio Fiber Support, My Jio Fiber connection has frequent signal issues and poor internet speed. I already complained before, but the problem is still not fixed. Please solve this issue quickly, otherwise I will switch to another company. Thank you.@JioCare @reliancejio

• 
  DHEERAJ KUMAR (@DHEERAJ21896007) reported 11 minutes ago

  @JioCare No any person or team not teking intrest in this regarding problem till now No any person contact to me or this location I have already sent problem, location and DM with contact no with full address @JioCare @

• 
  raju bhai (@rajubhai588139) reported 13 minutes ago

  @JioCare My airfiber No.+913263578457 it's too poor service in my area.Once electricity cut then your jio network not work , this is daily base issue might be this area jio tower Contractor sell tower petrol that is reason this issue is face @JioCare @reliancejio

• 
  Purushottam Pandey (@Purusho43910332) reported 13 minutes ago

  For the past one year, Jio internet in our area has been extremely poor. Even after repeated complaints, there has been no improvement. Due to this, we are forced to discontinue Jio services. Location: Rampur Karkhana, Deoria (UP) – 274405 @JioCare @reliancejio @JioStar

• 
  Sachin Bhandwalkar (@sachin_public) reported 15 minutes ago

  Even customer care disconnected my call without any resolution. This is completely unacceptable and unprofessional. My work is getting affected badly due to this negligence. Fix this immediately or I will escalate this to the consumer forum @reliancejio @JioCare

• 
  Pankaj (@Pankaj497162616) reported 16 minutes ago

  @JioCare Very generic reply as I mentioned, customer has to wait endlessly without a time line .

• 
  Rameshbabu Athukuri (@Rameshbabu36403) reported 17 minutes ago

  @JioCare Stop playing dramas @JioCare everything was mentioned in the DM including pin no. Don't you have the previous records ?from where I have complained regarding the issues . I know you don't have time to resolve the issue just looting the public money .

• 
  Jatin Kataria (@jatinkataria19) reported 18 minutes ago

  @JioCare @reliancejio Service request no. Is SR000341953

• 
  anubhaw katiyar (@Anubhawk020285) reported 28 minutes ago

  @JioCare it seems jio is expert in giving false replies to their customers. Such a big reputed company, n still not paying my 3300 rs shows the poor thinking of them. Corporate robbery of a customer money by a well oiled reputed company. Legal action should be taken against this.

• 
  Sheshadri@Reddy (@SheshadriReddy5) reported 29 minutes ago

  @JioCare AirFiber raised this issue yesterday as well but received no response Services in Kharghar have been down since 6:20 PM yesterday Still no restoration or ETA Extremely disappointing support. Please respond urgently and share a resolution timeline. #JioAirFiber #Kharghar

• 
  pallavi prasad (@sp190498) reported 31 minutes ago

  Service DISCONNECTED despite payment (UTR 231093006012). @JioCare @reliancejio SR0000341JIX raised since y'day. Appellate unreachable now. Closed at 6:30 pm This is wrongful disconnection. Restore service immediately. #JioFiber #CustomerSupport

• 
  𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported 32 minutes ago

  @vaibhav4533 @JioCare @reliancejio Port out... Simple join the better network #mnp #portout

• 
  Professor Tubelight (@Proftubelight) reported 33 minutes ago

  @JioCare After I posted this, Jio’s social media team reached out and assured installation would be done today. But instead of resolution, I just received an update that my service request is now pushed to April 25. So the pattern continues 👇 → Promise immediate action → No execution → Push deadlines further This isn’t a delay anymore. This is systemic. Customers are not asking for favors — just basic service after payment. #Jio #CustomerExperience #ConsumerRights @jagograhakjago @ConsumerRightsI

• 
  pallavi prasad (@sp190498) reported 34 minutes ago

  Extremely poor support from @JioCare @reliancejio Paid JioFiber bill via BBPS (UTR 231093006012), proof shared multiple times. Yet service DISCONNECTED & support keeps asking same details. SR (SR0000341JIX) with no resolution. Resolve immediately. #JioFiber #CustomerSupport

• 
  Jaya ram (@jayaramsurya111) reported 35 minutes ago

  @Airtel @JioCare provide seamless support. Why can’t @BSNLCorporate match that standard? My parents (65+) live in a village with rising crime. Police advise installing CCTV cameras. I CANNOT install cameras because BSNL won’t fix a basic internet connection.😤 #BSNL #DigitalIndia

• 
  Sandeep Chaudhary (@SandeepTongar) reported 35 minutes ago

  @JioCare I m just explianing the bigest internrt company 12 time call on jio customer care in last 4 days , customer care esclate but i hv doubt the action taken by jio .i m 100% sure no action will taken to avoid future issue , finally after 4days my issue resolved.bad experience

• 
  raju bhai (@rajubhai588139) reported 36 minutes ago

  @JioCare My AirFiber connection (No. +913263578457) has very poor service in my area. Every time there is a power cut, the Jio network stops working completely. may be an issue with the local tower backup or maintenance, possibly related to fuel supply. @JioCare @reliancejio

• 
  Chandrika Rao (@ChandrikaR13611) reported 37 minutes ago

  @reliancejio you ppl are pathetic , your sakes ppl lie and taje money ,and when try to csll and resolve , they say there is no resolution , reliance jio us just taking money , and when ask for help no body help, they say something , something else come in bill , donf buy jio

• 
  Naresh Kankaria (@NareshKankaria) reported 39 minutes ago

  @JioCare You guys never Disappoint Today also Technition did not visit

• 
  pallavi prasad (@sp190498) reported 43 minutes ago

  This is unacceptable @JioCare @reliancejio JioFiber bill paid via BBPS (UTR 231093006012), confirmed by PhonePe, yet service has been DISCONNECTED. Delay is at your end. Restore service immediately. #JioFiber #CustomerSupport

• 
  Naresh Kankaria (@NareshKankaria) reported 43 minutes ago

  @JioCare You guys never Disappoint Today also Technition did not visit

• 
  Going with Nation (@Matrix_Ayush) reported 51 minutes ago

  I did but you still not respond. This is very bad. @JioCare @reliancejio

• 
  Sriraj Patnaik (@PatnaikSriraj) reported 52 minutes ago

  @jio_fiber @reliancejio @JioCare Absolutely Pathetic after sales service and more pathetic customer service. All scamsters in customer service disconnecting calls. Request ID: SR0000343581. Fake scam message in my Jio app.

• 
  Shailesh जय श्री राम जय श्री राम (@Shailes53067832) reported 52 minutes ago

  @JioCare Finally one month completed congratulations jio team member The complaint is still pending on one month, no one is going to listen to it, no one is going to resolve it, but what about you people, you are getting your salary because of the customer's problem.

• 
  Chandan Chauhan (@Chandan1Chauhan) reported 52 minutes ago

  @JioCare Your internet speed is very poor and hopeless. Your service is very bad. I am very happy with the internet speed and service I am getting from your competitor. Please help me close this connection urgently

• 
  Prabhakar Srivastava (@PrabhakarSri) reported 53 minutes ago

  @JioCare what's been happening to your network since last week. Resolve it urgently.

• 
  Pranjal Pandey (@PranjalMohanPa3) reported 1 hour ago

  @JioCare @shashipras70971 Why are you ignoring the parent post i.e. my complaint?