Reliance Jio Outage Report
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 10: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhopal, Kolkata, Lucknow, Mumbai, Chandigarh, Hyderabad, Nashik, Visakhapatnam, Bargarh, Chennai, Coimbatore, Pune, New Delhi, Nagpur and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal |
Total Blackout | |
| Kolkata |
Internet | |
| Mumbai |
Internet | |
| Chandigarh |
Internet | |
| Hyderabad |
Wi-fi | |
| Nashik |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vishal jain
(@vishaljain_) reported
@JioCare @reliancejio Dear Team, Device not working since yesterday morning. logged complain vide request No SR000016EQIA and calling customer care since since morning but no satisfactory answer. Request you to kindly resolve or uninstall the device today.
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Gaurav Singh
(@gauravks12) reported
@JioCare Jaineesh, Thanks to the poor services of Jio in the city, after struggling with the frequent call drops/failures and pathetic data speeds, I have already ported out. Your team can take it’s time to work on the issues. Better luck next time.
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Subhadip Chakraborty
(@subhadiprampur) reported
@JioCare @reliancejio please register a complaint on the above say. Random people are claiming that they are calling from Jio and destroying the reputation of jio.
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ali danish
(@babulmurad) reported
@JioCare Sitting at jio store no area for customer service no representative is here to entertain our queries raised for cancellation of connection but no further action taken even reactivated without customer concern not refunding the amount
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Parveen
(@Parveen54234866) reported
@JioCare team just keep on sending their standard response; VoLTE handset, dial 1977 from your Jio number or from a LTE handset, download the JioCall app from Google play store or iOS app store and call 1977 from JioCall app. I am tired of telling that I dont have any signal.
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Abhinav Sharma
(@abhinavotaku) reported
@JioCare Kindly cancel my jiofiber request NO0000IGDKVH
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Debajeet Basak
(@DebajeetBasak) reported
@JioCare @JioCare No Technician has come yet to my residence. What is the value of such SMS which I received yesterday - Visit of our Jio service engineer to your premises for JioFiber Service ID 300752173282 has been rescheduled to 28-08-2021 : 10:00:00 as per your request.
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Mayank Anand
(@MayankA99998167) reported
@reliancejio @JioCare it was a huge mistake to be on your stupid and dumb network. I will literally upload all the videos how your service centre people treated us and gave us the false information. I will also file a complaint for the harassment which your people did to us.
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Priya Kheterpal
(@priyakheterpal) reported
@Jiocare @MukeshAmbani06 The other issue is wires getting broken with rain. I have paid for 2 connections so that I could WFH but frankly I had to book leave
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Kanika Jain
(@kanikadajain) reported
@JioCare But still not solved. Woder how you guys work that this issue is pending since May
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joshisfine78
(@joshisfine78) reported
@reliancejio My Service Request has been opened for past one month but no resolution. Everytime i call customer care they disconnect my call or just tell me to wait?? Pathetic service.
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Falak Munukutla
(@falakmunukutla) reported
@ritik262 Porting is the only solution.. I also did the same using @reliancejio now!
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Priya Kheterpal
(@priyakheterpal) reported
@MukeshAmbani06 @JioCare The contractor have raised this issue internally but the O&M department is not adding switch. This is in Dehradun, Uttarakhand
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sandeep kumar shukla
(@ssandeepmadhu) reported
@JioCare @MukeshAmbaniOf Below messages on my Twitter DM. No resolution only dictator ship Hi, we are here to assist you. If your concern is related to data consumption, as informed earlier, the data is consumed only when the internet is used on the handset.
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ali danish
(@babulmurad) reported
@JioCare No resolution provided yet and i am sitting at Jiofibre store 4th floor aditya mall indirapuram up but no one is able to resolve my query bogus services
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Sanket Malde
(@sanketmalde) reported
Pathetic customer service by @JioCare for Jio Fibre. No resolution after spending countless hours on the phone over last one week. Folks, please choose any other broadband but not Jio Fibre!!
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Sanjeev Singh
(@sanjeevvats02) reported
@reliancejio @JioCare This is going worst. On 9th day after payment(order no.NO0000IEV6NN), I got know that my connection request has been cancelled automatically. Without informing the customer company is doing this. Shameful act,worst service,mental harrasment of customer.
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trizi
(@Trizi_Ranga) reported
@JioChat @reliancejio @JioCare JioFiber trail offer is a total scam by Jio. They say no questions refund offer in ads but it's been more than 2 weeks and 5 calls with multiple escalations to jio support still uninstallation hasn't been done or refund intiatiated. Buyers beware!
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SANJAY DUBEY
(@sdubey1101) reported
@JioCare Here's my posted address Village Rehara, Post Nipaniya, Thasil Nautanwa, Dst Maharajganj, UP(E) 273164 India Please fix the issue as soon as possible otherwise we gonna switch to another network. @airtelindia & VI is working very nice in this area.
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Mayank Anand
(@MayankA99998167) reported
@reliancejio @JioCare let me know where is the rule is written in jio that if the owner of the sim card is deceased then his wife or blood relation person cannot take the sim card when we are providing all the documents. But your service centre people are unprofessional.
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Varun Bhardwaj
(@VarunBh75987762) reported
@reliancejio there are 2 service requests which are open since 21st August 2021 and till now there is no resolution given what is taking so much of time, Can’t you do it on priority basis ? #patheticservice
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ali danish
(@babulmurad) reported
@JioCare Sitting at jiofibre store adityamall indirapuram but no representative is here to attend customer
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Hardik Gala
(@hardikgala) reported
@ViCustomerCare what the hell is wrong with your network? Its not even getting signals from past few days. Every now and than it gets into searching and emergency calls mode. Do you guys care about rectifying it? Or we switch to @reliancejio or @airtelindia ? #network #vi #issue
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Vinay Chaddha
(@vinaychaddha) reported
@Airtel_Presence @airtelindia I had sent email much before 25th and again on 26th August to disconnect my phone. I have got @JioCare connection. However AirTel connection is still active. I am sure, you will raise an invoice and then chase me for payment. Bad. Very bad.
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Atul G
(@Kingconsumer) reported
@JioCare Can u please advise name and email contact of JIO marketing head? Have good suggestions for customer handling...Your customer services needs urgent and important help !
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Sanket Malde
(@sanketmalde) reported
@JioCare Raising another SR is not going to help, because your technicians are not resolving the problem
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Mayank Anand
(@MayankA99998167) reported
@reliancejio @JioCare you people are literally crap. We requested you people to change the number of deceased person under his wife name and your service centre people are 0 help. If you guys cannot help the customers then why the hell you guys are in the market.
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Manoj
(@manovisits) reported
@PrabakarShankar @Bhavna__B @JioCare Is airtel customer support is gud?
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Kaana-Raja😎
(@RANARockstaar) reported
@JioCare I'm frustrated of delay installation here , nobody is here to help , your staff not picking calls , such a pathetic service
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sandeep kumar shukla
(@ssandeepmadhu) reported
@JioCare @MukeshAmbaniOf All these messages we used to get at each and every time wit out any committment and solution