Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 16: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Ahmedabad, Chhindwāra, Lucknow, Guwahati, Meerut, Mysore, Hyderabad, Vartej, Pune, Dimāpur, Imphal, Chandigarh, Madurai, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Ahmedabad
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Mumbai
|
Total Blackout | 3 hours ago |
|
Lucknow
|
Phone | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Shivanand Tiwari (Maths Teacher) (@ershivanand) reported@JioCare Mr Dipesh, don't try to see my anger in this situation. Just share me the link to cancel my order
-
Sujan Dinda 𝕏 (@sujan_dinda) reportedHi @JioCare I initiated a port-in request to Jio and completed payment on June 12th. Activation was scheduled for today, yet I have not received the SIM card till now. Tired of calling customer care. Please help!
-
Sanjay Debnath (@sanjaydebnath86) reported@reliancejio @JioCare I am at bangalore SBC station and your 5g data is very slow. The websites are taking too much time to open. I recharged with 5g and am I having 5g phone. Still data speed is poor.
-
Salu George (@salugeorge) reported@JioCare Visit was scheduled from one week ago, pls pay me, I’ll come to learn to fix issue and resolve it myself in 2-3 days. @airtelindia
-
Shreyansh Palan (@Shreyansh_Palan) reported@JioCare This is an urgent request. Requesting you to prioritise this as this is becoming a work stopping issue.
-
No help too big (@nohelptoobig20) reported@JioCare No help too big ( NGO ) 9456929696
-
nick (@Nick_N_Shah) reported@JioCare Durgesh, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.
-
𝐋𝐚𝐮𝐠𝐡𝐄𝐧𝐠𝐢𝐧𝐞 (@thereddiboi) reportedThis is not the first time , several times have happened 🙏🏻 worst experience from @JioCare I didn't expect this from your side 💔 I recharged for 11 rupees data pack for 1 hour unlimited data but it does not reflect to my current number 👎🏻 jio care is not considering properly!!!
-
Vishal Goyal (@VishalGoyal24) reported@JioCare And ultimately we are struggling with our work and life, time to say good bye to this incapable service
-
Aayush Avinav (@avinav_aayush) reportedHi @reliancejio, My WiFi is facing connectivity issue since 13th June, we raised the ticket on 14th and since then we have complained multiple times in Jio Customer Care, but still we have not received any confirmation related to engineer visit.
-
khaja pasha zaid (@Khajapasha37) reported@JioHotstar @JioCare Your system says SR00003885PX is resolved, but nobody called me, nobody visited, and the issue is still pending. Fake resolution updates are not customer support.
-
Shrabana Kumar Dalua (@dalua_julu) reported@JioCare @TRAI @reliancejio It's going to be 8 pm. Still no one came for service.
-
Buddha Chattopadhyay (@buddhajyoti1) reportedDisappointed with @JioCare. Can't watch the WC on JioFiber. Live TV+ shows regular channels, 101/102 "Not Found" & no OTP prompt. A factory reset didn't help. Support calls always end with a false promise: "resolved by tomorrow 12 PM". It's never fixed. 🚨 #JioFiber
-
Sanjay Debnath (@sanjaydebnath86) reported@JioCare @reliancejio I keep on raising d sme issue during my rail travel for d past 10 yrs. This is d reason ppl nvr choose jio as their primry sim. Evn x is nt opening wit JIO 5g data. I m writing my concrn using Airtel 5g data. #JioNotImprovingServiceButHiregGoonsToThreathen
-
Pradeep Yadav (@Prade57219) reported@JioCare I received a call from the Jio team today and was informed that a ticket/complaint number would be shared with me. However, I have not received it yet. Kindly share my complaint reference number so that I can track the status of my issue @JioCare
-
Suraj Jain (@surajjainm) reported@JioCare Can you keep the SR000038G171 ticket open until the issue is resolved and regarding the SR00002LU3TM ticket, it's in assigning an engineer state for the past two days. I'm not shown any option to reschedule or schedule an appointment anywhere in your app.
-
Akash okhani (@akashokhani) reported@JioCare SR000038JFGZ complaint number , not resolved yet and if i am calling customer care the call does not connect as this complaint is pending how do i contact the customer care for any help ? As the phone does not connect
-
bLunTBabe (@mylifebelikeooo) reported@JioCare This has been the revert past 10 days now. I might change the service provider with the damages incurred in me now.
-
Harsh Sahu (@HarS0011) reported@JioCare it's been over 24 hours. I've been reporting this issue for days. The ticket shows "Resolved," but network is even worse now— WhatsApp msgs won't even send. I've been using Jio for 2–3 years and nvr faced this. If it's a temporary issue, why isn't it being fixed faster?
-
रजनीश शर्मा (@RajnishDadheech) reported@JioCare I applied for new connection while engineer used somewhat p2 connection which i never requested
-
CK (@ckomagan) reportedJio is absolutely the worst network in India. Despite the population growth and high demand they refused to upgrade the tower but raise the prices every year for terrible service @reliancejio
-
Sathya Prasad (@isathyaprasad) reportedDear @JioCare, someone collected money from me for a new installation, but since then their phone has been switched off and I haven't received any update. Could you please look into this and help resolve the issue? #JioCare
-
Saurav Jha (@_sauravjha) reported@JioCare my airfiber is not working this is last warning I'm giving you stop looting us I've already recharge twice for my account and after doing this still my airfiber isn't working @TRAI why are you in India does you do any work I've paid them 1082 707 rupees for wifi
-
Vishal Goyal (@VishalGoyal24) reported@JioCare Don't give me this knowledge which I am aware of , the internet is down and i scheduled an appointment from 5-6, no engineer is assigned and then it is assigned for tomorrow 5-6. How should I work in without Internet and this is ridiculous..@IshaAmbaniReal @AkashMAmbani
-
Ajay asware (@AswareAjay) reported@JioCare Thanks for such long Message Neha. But this not first time you guys created service ticket i have collected more than enough ticket without any resolution this just added one more. I just need a small information about my refund For that i received 5 6 ticket
-
Shivanand Tiwari (Maths Teacher) (@ershivanand) reportedThis kind of shameless attitude from @JioCare and its team always disappoint customers. I booked a fiber connection on 5th June, and its 16th today, it is neither installed nor my money is refunded. Its a new kind of fraud to keep the customer's money without services.
-
bLunTBabe (@mylifebelikeooo) reported@JioCare I received the postpaid bill for the wifi today, why would i pay the bill when its been off more than 10 days now. With requests every single day for a service engineer
-
Rishabh (Hindu) (@Rrishabh962) reported@reliancejio your net is working fine 3km from my house but why you can't fix my area tower? It's been literally so long now #jionetwork
-
Vikash Pandey (@vikassss787) reported@JioCare For 3 months, I've faced poor network coverage, call drops, and extremely slow internet. Multiple complaints to 198 have achieved nothing. Stop sending scripted responses and fix the issue immediately. This level of service is unacceptable.
-
Astro_Saffron (@AkshayaZenn) reported@JioCare Till now no resolution ... !!! I'm at home even then service on hold !!!?