Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 01/27/2026 19:00

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Bengaluru, Pune, Satna, Lucknow, Patna, Shillong, Ahmedabad, Sūrat, Hyderabad, Bhopal, Nashik, Bhubaneshwar, Meerut and Imphal.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaBengaluru Phone
IndiaPune Internet
IndiaBengaluru Phone
IndiaSatna Internet
IndiaLucknow Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amitgoyal4489 Amit Goyal (@amitgoyal4489) reported

    @JioCare No resolution yet. Almost 3 months elapsed. @jagograhakjago @DoT_India

  • ParinG_0704 ParinG (@ParinG_0704) reported

    @JioCare By when can i expect a solution? The issue is in 4 SIM cards and it is quite frustrating. And if you cannot resolve it then i am happy to switch to @Airtel_Presence @airtelindia

  • Harneetsin Harneet Singh (@Harneetsin) reported

    Excuse me @JioCare why no network since three days?

  • kr_sanjog Saanjog Kr Pugalia (@kr_sanjog) reported

    @JioCare internet on phone not working at trehtti market Kolkata

  • ndeepanprabu Deepan Prabu (@ndeepanprabu) reported

    @JioCare Recharge issue of Rs 2999 not resolved. When can I expect solution. Provided all evidence

  • MrinalD41201788 Mrinal Das (@MrinalD41201788) reported

    @JioCare net connection and calling vis very poor in my area since 2020. I complained many times to your coustomer care but they did not solve my problem.

  • AskaraliCrypto Askarali Mattummal (@AskaraliCrypto) reported

    @reliancejio Jio regularly deducts money from my balance without taking calls, I've been watching this for more than two years, Incoming call 0.2 sec - 45 min, but the comedy happens at the same time I'm talking to another customer on my other sim, but yesterday deducted Rs:390 need refund,

  • chaitanya_lad chaitanya lad (@chaitanya_lad) reported

    @Airtel_Presence @JioCare @airtelindia hello, I have made the payment again by personally visiting Airtel store.. What else do you want me to do so that my number will be activated again. I am really fed up with non resolution from both Airtel and Jio.

  • DhammiNitish Nitish Dhammi (@DhammiNitish) reported

    @reliancejio With reference to Service Request Number SR00001CXEHV, visit of Jio service engineer for your JioFiber Service ID 299140825535 Issue is not being resolved from last 5 days Even the service head and the engineer is fooling around with excuses and change the time of appointment

  • Deepak_BS01 Deepak.BS (@Deepak_BS01) reported

    @JioCare @reliancejio @jiocareindia Jio fiber is full of cheaters, fraud sales and low class technical support team they're good at cheating customers......third class support team

  • mmashalpk Mashal (@mmashalpk) reported

    The absolute worst customer support from @JioCare . I have put up relocation request 2 weeks back still no action from the team! Absolutely pathetic service @reliancejio

  • Aunu1103 Aunuendo (@Aunu1103) reported

    @JioCare I'm trying to get my JIO Fiber connection disconnected. I raised service request thrice via customer care. Every time you close the ticke without resolving issue. If I ask, you mention that the ticket is closed because we took back our request for disconnection,...

  • Rockners Naveen kumar (@Rockners) reported

    @reliancejio @JioCare i surrender the routers with in 20 days, now they are saying device helath condition is not good and deducted half amount, means they are using 3rd class china routers These people are doing scam, looting customer refund amount please don't choose jiofiber

  • AmitKumar6699 Amit Kumar (@AmitKumar6699) reported

    @airtelindia @Airtel_Presence my postpaid CUG plan tarriff increased by 30% without my consent. My salary incease is 3%. This is monopoly. Let me know how to port all my 5 connection in one CUG from Airtel to Jio. @reliancejio please help me to port my number to jio.

  • IMsrm03 Saubhagya Ranjan Mohapatra (@IMsrm03) reported

    @JioCare There is no internet connection in my house in last 3 days. I have lodged complaint repeated but there is no call from the side of a engineer but the service scheduled has been preceding continuously. Plz🙏 solve it immediately as soon as possible .

  • AshishS50427048 Ashish Shekhar (@AshishS50427048) reported

    @JioCare What about help it's past 8 days no help were provided by you in these days.

  • PoojaKh46409926 Pooja Khanna (@PoojaKh46409926) reported

    @JioCare Your customer care agent are disconnecting call without resolution

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported

    @JioCare RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000OFV6MP is scheduled on 16-08-2022 : 18:00:00. You will receive an Order completion code after RELOCATION. Till date no one come for support. @mukeshambani__ pls provide service..

  • bombayOhbombay Tin Tin (@bombayOhbombay) reported

    The way there is network issue with @reliancejio network in Mumbai and navi Mumbai, missed call alerts is the way forward I guess! @JioCare

  • skkathiriya8 S.K.Kathiriya (@skkathiriya8) reported

    @JioCare @reliancejio @suratjio RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0000OFV6MP is scheduled on 16-08-2022 : 18:00:00. You will receive an Order completion code after RELOCATION. Till no update from service center

  • shruti_paigude Shruti Paigude (@shruti_paigude) reported

    @JioCare There's a lot of network issues going on at Warje, Pune. Kindly, look into this ASAP as we are working from home and have to face a lot of consequences due to Jio's poor network. We have Jio sims and router at home and had to switch to airtel due to your frequent issues.

  • AmitKumar6699 Amit Kumar (@AmitKumar6699) reported

    @airtelindia @Airtel_Presence my postpaid CUG plan tarriff increased by 30% without my consent. My salary incease is 3%. This is monopoly. Let me know how to port all my 5 connection in one CUG from Airtel to Jio. @reliancejio please help me to port mu number to jio.

  • mmtibedu Madan Mashalkar (@mmtibedu) reported

    @reliancejio , how do I file an anonymous complaint An employee has downloaded call recordings and is harassing someone I know

  • MdIshtikhar Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • nan_kishore Nanda Kishore (@nan_kishore) reported

    @ACTFibernet absolutely disheartening customer experience. 1st - you bill me for non usage. Even after I have asked for a disconnection. 2nd - your rep speaks so rudely.. I never expected this service. @airtelindia and @JioCare are soooo much better than you guys.

  • Prakash80898346 Prakash Joshi (@Prakash80898346) reported

    @JioCare Still anything to say..till now problem is not resolved, how long u want me to keep patience...

  • lc4lokeshchopra lokesh chopra (@lc4lokeshchopra) reported

    @JioCare hello team, please help my internet has not been working for a few days and local people are not able to help.

  • lc4lokeshchopra lokesh chopra (@lc4lokeshchopra) reported

    @JioCare pls help my internet not working since a few days nobody is replying either.@TRAI

  • bombayOhbombay Tin Tin (@bombayOhbombay) reported

    @JioCare Been there done that! Just get the network issue fixed.

  • PoojaKh46409926 Pooja Khanna (@PoojaKh46409926) reported

    @JioCare If my issue will not resolved today then I will cancel jio fiber