Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Lucknow, Chennai, Jabalpur, Patna, Trichūr, Chhindwāra, Guwahati, Mumbai, Bengaluru, Patiāla, Sūrat, Ahmedabad, Indore, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Phone | 1 hour ago |
|
Lucknow
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 2 hours ago |
|
Jabalpur
|
Internet | 2 hours ago |
|
Patna
|
Internet | 3 hours ago |
|
Trichūr
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bablu Modi (@bablumodi2019) reported@Neend_Ki_Rani @reliancejio Nice, same here I am also going to port to Airtel. Jio promised 5G plan with unlimited data. No proper update regarding the jio fibre installation. Too bad product, service and their team too.
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Nikhil Singh (@Nikhil_pr_singh) reportedDear Jio, internet speed issue has still not been resolved despite 4+ complaints over the last month. If the issue is not resolved at my location soon, I will have no choice but to switch to another operator. Please take this seriously and provide a permanent solution.@JioCare
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Arvind Dangi🇮🇳 (@IamARdangi) reportedHey @JioCare @reliancejio I’m not asking you to provide internet service on Mars. I’m right here on Earth, and all I’m asking for is a basic resolution to my connectivity. #Jio #JioAirFiber
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ツ (@drygin__) reported@JioCare I know Sweety you guys are working hard on it for the past two months. I simply asked when your technician would come for the Jio garbage pickup. Ghuma fira ke same copy-paste answers mt de sweety. #FakeJio
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Ꮢavish Ꮶushwaha (@ItsRk4u_) reportedRight now I'm in 2nd floor but even there is no 5G nor 4G network. Highest net speed is only 30-40 kb how can I do my basic work from my home from 2nd floor also. Tell me why I have not to port in another telecom company? @reliancejio @JioCare
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Sunil Tidke (@524a08024cba437) reported@Godfath52464383 @JioCare @reliancejio Third class network
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S Gaurav (@its_suvm) reported@reliancejio @JioCare why your internet service is intrupted me during my work all day in my local area... really pathetic internet service if this thing continues then I would definitely choose other service provider like Airtel..!! Location:- kasba, Purnia, bihar 854330
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Saujanya Chaudhary (@SaujanyaChaudh4) reported@JioCare I have replied, please get assistance over call once. This issue has been open since past 3 weeks
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iqrar siddiqi Janu (@JanuIqrar25838) reported@JioCare I am earnestly requesting you—this isn't right; your network is very poor. Please stop this and let me port my number to another company. 🙏🙏
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Jamtaara (@jamtaara) reported@shubhmx @JioCare They don't deactivate after 3months now. Just say some problem with sim and get the new one.
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Lalit Singh Chilwal (@LalitChilwal) reported@JioCare I have made complaint from last 4 years but steps taken. The worst network of india. Even BSNL doing good. I have taken alternate sim of VI. And the location is ncr. Not out of India.
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Faizan Patel (@FaizanPatel012) reported@143_pushpendra @JioCare i have been experiencing the exact same problem
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Suraj R Nair (@vsurajr) reportedUrgent help needed @JioCare @RelianceJio! Jio failed to deliver my new SIM. Called support 10+ times and visited 3 Jio Centers—no SIM issued! I am left stranded without network or OTPs. Please resolve ASAP! Ref/Order ID: NO00015JAR5L Cc: @TRAI
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SJ SivaSubrahmaniam (@sivacreatives) reported@JioCare +91-4431553182 is down again. You have already crossed the patience limit. I need the downtime report since i took this connection and request to refund or need a voucher for the downtime that am facing consistently
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Dr Prayag Raj (@YadavPrayag) reported@pbhushan1 @reliancejio also at same point, network is not working, internet speed is very slow
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Abhishek Kumar (@CtrlAbhi) reported@JioCare I’ve already tried everything you suggested, including rebooting and diagnostics, but the Wi-Fi is still not working. I’ve been facing this issue for a day and have repeatedly informed customer support, but there’s still no resolution. Please raise a Service Request urgently!
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@MavikaaGlobal (@thakkarbansari) reported@JioCare Extremely poor service! Your representative assigned the wrong plan, and despite multiple complaints, customer support is just making excuses and not resolving the issue. Zero accountability! Please fix this immediately.#Jio #JioCare…
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Jayesh Vyas (@imjayeshvyas) reported@JioCare I am not gonna fall for any trap anymore I am discontinuing home wifi as well as porting my sim to airtel, bcz u guys never listens to customers qureis I have call tons of time to local eng, who installed router and about your speed it gets disconnected every 2nd day wifi call
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Ankit Joshi (@ankitbjoshi) reported@JioCare It has been 6 hours, your engineer is not answering the call, neither he is informing when he will visit. For 24 hours, internet is not there. Seems no one is interested in Jio to resolve customer complaint
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Mukul Rana (@lyflesslessons) reported@reliancejio @JioCare @JioCare your services as well as your costumer's services are useless. Till when can i expect a resolution
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SHIILIUM SHASTRANSU (@shilium) reported@JioCare @reliancejio My Jio AirFiber was down from 8–21 Aug, yet no bill waiver was given for those days. Customer care also misled us instead of resolving the issue. Why pay for a service not provided? Please address this urgently. #JioAirFiber
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Debabrata Mukherjee (@Debu20us) reported@JioCare 48+ hrs without Jio AirFiber. Only bot replies, no resolution. This is clear deficiency in service. Restore it now or collect your device Monday. #JioAirFiber
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Satish Bhatt (@SatishBhatt1411) reported@JioCare @reliancejio your bots sucks as much your service. Despite sharing the details in DM you keep asking idiotic questions! You dumbass idiots, apply your freaking brain and work on the issue, than harassing me further with your moronic questions!
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Prashant (@ThePrashantYdv) reported@reliancejio @JioCare technician Vikas is ignoring calls, there's no way to reach a customer care executive, and no Area Manager contact. Extremely poor service, I feel trapped after paying. Resolve this problem . reference number LR00001EZEG5
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio @reliancejio No update has been received yet, It seems "As Soon As Possible" or "Earliest" is forever. 9 days of non stop complaining about an issues falling on deaf ears. I am sure its going to be Mukesh & Akash Ambani who will personally come and resolve my issue.
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Prashant (@ThePrashantYdv) reported@JioCare technician Vikas is ignoring calls, there's no way to reach a customer care executive, and no Area Manager contact. Extremely poor service, I feel trapped after paying. Resolve this problem . reference number LR00001EZEG5
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Anish Rana (@anish0924) reported@JioReliance @JioCare #Nosignaljio Is it fair to have full value recharge from customer and abandoning the net and signal service? Many time it happens that recharging my JioAirfibre on time but Jio is providing net with 2mbps 3 Mbps. Complaint to customer care went in vain.
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Avi Sinha (@AvinasshSinhay) reported@reliancejio @TRAI @DoT_India Jio tower generator has been down for 20+ days. Temporary backup was removed after 2 days, while the original was returned unrepaired. During power cuts, there is No Signal, and Jio AirFiber (A6/C6/ODU) also stops working. Please intervene urgently.
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Rishi (@Rishabhsingh327) reported@JioCare Your tower is just 100 m away from my location and in my dm you are saying you are not able to locate my location if @JioCare you dont want to resolve issue then good i will try another option @airtelindia like many people’s are doing
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Jeevan Raj (@Appu_Jeevi) reportedWorst network @reliancejio 🙏