Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 12/09/2025 09:20

December 09: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: New Delhi, Chennai, Jaykaynagar, Delhi, Guwahati, Mumbai, Pune, Bengaluru, Jamshedpur, Lucknow, Jaipur, Ahmedabad, Agartala, Chandigarh and Solāpur.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Phone
IndiaNew Delhi Wi-fi
IndiaChennai Wi-fi
IndiaJaykaynagar Internet
IndiaDelhi Internet
IndiaGuwahati Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ashuuniyal22 ashishuniyal (@ashuuniyal22) reported

    Hi Team, can anyone help me to get my refund for jio fiber which i have raised month back till now no proper response. Everytime i raise a request it's getting closed without any resolution. If it's not possible to provide refund at least let me know. @JioCare @reliancejio

  • Sunil20593 Sunil maurya (@Sunil20593) reported

    @JioCare I'm a Post paid customer but no any value of my massage...

  • chandankp16 Chandan (@chandankp16) reported

    @cmani @reliancejio Mani, you expected a similar customer obsession like AWS from Airtel.

  • abhishek00005 abhishek (@abhishek00005) reported

    @reliancejio @JioCare Jio worst network the worst customer care team I had mailed and tweeted my wrong bill problem 10 days back but no solution from you. The worst in technology in India No after sales service and support care available in your network My no. 96448-50005

  • PANKAJK80435874 PANKAJ KUMAR (@PANKAJK80435874) reported

    @JioCare vwry bad network provider in my area by JIO network in east up

  • NalluriParjany Parjany Nalluri (@NalluriParjany) reported

    @JioCare Hey your fibernet is available on the otherside of my own before 1 year and they said we will come to your location within 3 months and nothing happend? and you keep saying that it is rolled out in a phased manner whats this jio never expected?

  • srinivasrendla7 srinivas rendla (@srinivasrendla7) reported

    @reliancejio Sir, I'm from small village frm karimngr dist , we are getting mobile network issues in my village, there is no mobile tower near to my village, we are unable to work from and we can't listen online classes, because there is no mobile tower, plz help to my vilg

  • RengarajKpm Rengaraj Kpm (@RengarajKpm) reported

    @reliancejio sir kindly request My village jio network problem more time telling in jio network team not respond please help jio no single no tower please help My village name : KIDAVANKUDI, VIRALIMALAI TK, PUDUKKOTTAI DISTRICT ,TAMIL NADU, .PIN CODE:621316 MOBILE 9159040223

  • Sunil20593 Sunil maurya (@Sunil20593) reported

    @JioCare Don't try to make fool bose, It's happen more than two months... Lot of user lodge the complaint from same location but everytime same reply from your side, If you not able to rectify the network tell the clearly... We change the service..

  • itsRahul_jha Rahul Jha | राहुल झा (@itsRahul_jha) reported

    @JioCare . Really your service is very worst, We are facing lots of network issue in our area from past 2 years but still now issue not resolved

  • itsut912 Utkarsh Tamrakar (@itsut912) reported

    @reliancejio @JioCare @reliancejio Why there is no availability of jio fiber at my locality. Please do something . And by mistakely I placed the jio sim request. Please look into this and cancel the request

  • Sunil20593 Sunil maurya (@Sunil20593) reported

    @JioCare Because jio team is a very bad team...

  • Me15Swap Swwapnil Tawane (@Me15Swap) reported

    @JioCare @reliancejio made a mistake that I ported from Airtel to Jio, Jio is the worst network at my location.

  • abhishek00005 abhishek (@abhishek00005) reported

    @reliancejio @Vivo_India Switch to airtel. They do not give a proper customer support after sales. As I am complaining them from last 10 days but no response. They do not have a proper customer care for postpaid customer. They are worst in technology and and worst in customer care support.

  • sawankhanduja sawan khanduja (@sawankhanduja) reported

    @JioCare Its is not location specific.. it is not working at any place even at my home ,office any place ..

  • ShreyanshP7 Shreyansh Pandey (@ShreyanshP7) reported

    @Rishabh28653050 @JioCare Worst network.😠 @JioCare

  • Pranav77797640 Pranav (@Pranav77797640) reported

    It's very sad to say that jio network is getting worst day by day I can't even play video in youtube during evening thinking of switching to another network if it continues like this, Hope you can understand the problem what I'm facing right now @reliancejio @JioCare

  • GaneshMadhuka11 Ganesh Kulkarni (@GaneshMadhuka11) reported

    @JioCare Not able to connect to internet since some days and there are some serious issue with network. Please look this matter pincode - 413701 @reliancejio

  • sawankhanduja sawan khanduja (@sawankhanduja) reported

    @JioCare So should I switch to other network?..@JioCare @reliancejio

  • Sunil20593 Sunil maurya (@Sunil20593) reported

    @JioCare @TRAI please provide the network for work from home...

  • abhishek00005 abhishek (@abhishek00005) reported

    @JioCare @reliancejio @reliancegroup The worst customer care support ever I had come to face in my life had complained about my wrong postpaid bill generated of jio since 10 days continuously but no response I had got from any of your customer support. My number : 96448-50005

  • thejaydiprathod Jaydip Rathod (@thejaydiprathod) reported

    @JioCare don't have any alternate number, i have provided pin code, if you guys want to fix issue, maybe pin code is enough, and jio number still don't have network.

  • JhaveriYasha Yasha Jhaveri (@JhaveriYasha) reported

    @JioCare It's highly unacceptable. In times like these when we're already struggling, because of the bad WiFi even our work has to suffer. Anyway, please fix this up by tomorrow morning. Details are as follows- Jignesh Jhaveri Location- Walkeshwar, Mumbai 9819645606

  • AmanSha18858037 Aman Sharma (@AmanSha18858037) reported

    Now i am regretting my decision to Recharge airtel. This is not a complaint i am just sharing my feedback that airtel 4G speed is poor as compared to jio. I will not recharge my airtel number now. @JioCare @reliancejio Appreciable that jio gives better airtel speed than airtel.

  • pushkardeshmukh Pushkar Deshmukh (@pushkardeshmukh) reported

    Hello, @reliancejio My Jiofibre is not working since 10th May and even after calling customer support everyday nothing is happening. Can someone please do something? JioFibre is paid for a full year. This is not acceptable @JioCare

  • RTumdi Rajeev Tumdi (@RTumdi) reported

    @JioCare Jio Fibre a/c +912235639691 B-203, Swapnalok Dixit Road Vile Parle East Mumbai 400057 Jio Fibre service facing outage issue Alternate mobile 9930060704

  • PraveenPatil003 Praveen Patil 🇮🇳 (@PraveenPatil003) reported

    Never experienced such low speed. @JioCare @reliancejio . May be we will switch to better one. @Airtel_Presence is far far better in terms of internet speed.

  • MehandiSartaj A soul without mind (@MehandiSartaj) reported

    @JioCare why I have chose jio. It's blunder. Fade up from it. Jio sucks

  • sawankhanduja sawan khanduja (@sawankhanduja) reported

    Internet speed is so slow that no application is working ..Applications are even.not opening due to the speed. When contacted customer care and made a complaint, got a reply that team is working on this and it will take 120 days @reliancejio @JioCare service num sr000014zqg4

  • ZAHIDCGC ZAHID N 🕙 (@ZAHIDCGC) reported

    @HathwayBrdband wifi Is Not Working Since yesterday .. n No HELPINE Number Available n No Response Mazgoan Area … Plz Assist N @reliancejio @JioCare plz Send Ur Wifi plans also for Mumbai