Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (67%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (6%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Delhi, Kanpur, Bhopal, Lucknow, Morinda, Varanasi, Mumbai, New Delhi, Chhindwāra, Vadodara, Chennai, Jammu, Bengaluru, Kolkata, and Gurgaon.

City	Problem Type	Report Time
Bengaluru	Internet	5 minutes ago
Delhi	Internet	2 hours ago
Kanpur	Wi-fi	2 hours ago
Bhopal	Internet	2 hours ago
Lucknow	Phone	2 hours ago
Morinda	Internet	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Mukherjee (@abmukherjee) reported 8 minutes ago

  Dear @JioCare @reliancejio , Congratulations! You’ve successfully invented a customer care system where customers can never actually reach customer care.

• 
  varaprasad (@bdnsvprasad) reported 12 minutes ago

  @JioCare @JioCare Are you understanding the issue or not? I just need a confirmation whether internet can be accessed with inverter backup during a power outage. I've been asking the same question for 3 days, but there's still no clarification. Please stop deviating from the main issue.

• 
  Unknown (@airmen_03) reported 13 minutes ago

  @JioCare Having a 5G phone and a 5G SIM, yet I’m getting zero internet speed and constant call drops! Honestly, I feel stupid for paying so much for a recharge when the service is this unusable. The trust I had in Jio is completely gone. Fix this issue ASAP, or I'm porting out

• 
  sir_rohit (@sir_rohit) reported 18 minutes ago

  @JioCare not receiving 5G service against active plan...tried to call 199 but not working...done all resetting in handset but still not receiving 5G...kindly help @TRAI

• 
  Kritika Sachdeva (@KritikaSachdev9) reported 20 minutes ago

  @JioCare Service Request No. SR00003CK4KP the issue is unresolved since last one week! Who will reimburse for wasting my package?

• 
  Mohammad Wani (@wanitalks) reported 20 minutes ago

  Once upon a time @airtelindia used to be best in the market but but it is one of the ridiculous service provider, @airtelindia I am ashamed of being an individual using your services. #shameon airtel very bad service, @reliancejio is the best these days.

• 
  Sarbjit Dhaliwal (@SarbDhaliwal48) reported 21 minutes ago

  @jio_fiber @JioCare @ComplaintsJio. Our internet connection is not working again. Its router red light keeps blinking. It was set right after remaining non working for 72 hour early this week. I m not able to work. Pl see or I may switch to other company.

• 
  HinduRashtra (@HinducountryIND) reported 24 minutes ago

  @JioCare And thete is nothing like track technician. Its not working all. Hire some good developer and make sure it works.

• 
  Hari (@harikrishna_si) reported 25 minutes ago

  @JioCare So I need this new jio sim to be activated to do voucher transfer? Pls let me know. Bcz whole point is to cancel port and get the refund.

• 
  Pallab Nath (@PallabN33091778) reported 28 minutes ago

  @JioCare +917086856641 This boy is asking money for the service... What ******** is going on?

• 
  Rukavendra Verma (@Rukavendra) reported 29 minutes ago

  @JioCare Pvt msg sent with issue

• 
  Himansh (@himurrai) reported 30 minutes ago

  @JioCare This level of service is very disappointing. Please resolve this issue as soon as possible. I connected with engineer assigned on yesterday, He said- ‘ I dont work for jio anymore’ I rescheduled today and i can see the same engineer name on jio app My question- Whyy?

• 
  Shivam Kunwar (@iamSK1610) reported 31 minutes ago

  Extremely frustrated with the Jio network. Customer care is just computerized voices, and Twitter support only asks for address/pincode without providing any real solution. When will the network actually get fixed? @reliancejio @JioCare

• 
  Abhishek Mukherjee (@abmukherjee) reported 35 minutes ago

  @JioCare I don’t want to explain my problem over DM. I want to speak to a real customer care representative over the phone, which is the basic purpose of a customer care number.

• 
  hi (@Livewire7teen) reported 37 minutes ago

  @JioCare hi issue is not resolved yet

• 
  nick (@Nick_N_Shah) reported 37 minutes ago

  @JioCare Priyanka, so what was the discussion with support team & transfer of refund will be done when on Friday or Saturday?

• 
  Shloke Kulshreshtha (@ShlokeKulshres7) reported 38 minutes ago

  @JioCare That's why jio is fool you have all my details already but your only work is to reply the tweets and not work on it . Worst company

• 
  NaveeN (@ankur18131989) reported 43 minutes ago

  @reliancejio @_MukeshAmbani one side Mr. Ambani said LIVE JIO LIFE and other side the company's executives work like no matter whether customer is satisfied or not.They are in own comfortable zone without solving customers problem as three days r passing no serious action taken.

• 
  SANJEEV DUBEY (@SANJEEV19902881) reported 45 minutes ago

  I have not received my physical sim despite verification and payment done .. @JioCare n number of customer interaction doesn't resolve my issue ye since 27july Tuesday . ORN :Home delivery of your Jio SIM has been initiated for Order Reference Number NO00015I839J.

• 
  Akkhileshwari Singh (@asinghworld) reported 47 minutes ago

  @JioCare @reliancejio I would like to inform you that my Jio TV has stopped working again. I have tried all the possible troubleshooting steps, but the issue still persists and the TV is not functioning. Kindly look into this matter at the earliest and arrange for a technician to visit my location to resolve the problem ASAP.

• 
  sachin kumar agrawal (@casachin20) reported 51 minutes ago

  Since last 1 month Internet in not working properly and only getting reschedule appointment vide SRN SR00003CIS4J @JioCare @reliancejio

• 
  Akshay Munde (@amunde123) reported 54 minutes ago

  Dear @JioCare, why are people like Sanjeeb Dani, who ignore customers, make false commitments and waste customers’ time, still representing Jio? And why was I intimidated by Mahesh Mulik instead of receiving service?

• 
  Sandeep (@byom_jatrii) reported 55 minutes ago

  @JioCare @jio_fiber Internet is not working. After requesting a service , tech does not turn up. I have requested cancellation. Cancellation number SR00002N0Q4k. Now the support team cannot even confirm that account is cancelled. Kindly look into this and cancel service.

• 
  dharmendra kushwaha (@dhara363) reported 56 minutes ago

  Disappointed with @reliancejio @JioCare! I requested network improvement for the last 20 days, but no action was taken. Today, I officially ported my one Jio SIM to @airtelindia. Customer service matters! 📱"Jio network services have been terrible in my area for the last 30 days.

• 
  Adi | 🇮🇳 (@AdiSpeaX) reported 57 minutes ago

  @JioCare such baaaaad signal. Useless speeds within my house. Horrid. And I don’t know why I am paying you so high that too for two connections. Shameful. Always getting interrupted. Online PVP games are so laggy. Useless.

• 
  Neeraj Nishad (@ineerajnishad) reported 57 minutes ago

  Hi @JioCare @reliancejio, facing too many issues with JioFiber lately. Requested engineer visit for 30th July - still pending. Today also no update on same. Tried to reach out to customer care support at 199 & 18008969999 - USELESS. Please help me out ASAP.

• 
  Rahul Gautam (@ImRaahulGautam) reported 58 minutes ago

  @JioCare Harshit & @jiocare This is the same template response I've received from multiple representatives for several days. Unfortunately, my issue remains unresolved, the committed ETA has already been missed and my services are still suspended. (1/1)

• 
  Shweta Kumari (@Sandeep91303) reported 60 minutes ago

  @JioCare Prepaid service

• 
  Kumar Abhisek (@abhisek286) reported 1 hour ago

  @JioCare @JIOAIRFIBERIN @reliancejio Don't you have a technical person who can talk to me, understand the issue and can fix it? I don't need your call center guys to talk and just give false assurance. Plz plz plz act

• 
  बात भारत की 🇮🇳 (@BaatBharatKe) reported 1 hour ago

  @TRAI In metro cities both prominent players @reliancejio @airtelindia network are lagging even some time you are not able to connect over call forget about mobile internet speed that is almost zero just bcz they are forcing people to adopt WIFI service even for watsup call need WiFi