Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Āsansol, Indore, Guwahati, Salem, Kolkata, Ahmedabad, New Delhi, Patna, Hyderabad, Delhi, Mumbai, Jabalpur, Chennai, Bengaluru, and Shiliguri.
| City | Problem Type | Report Time |
|---|---|---|
 Āsansol
|
Internet | 8 minutes ago |
|
Indore
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
|
Guwahati
|
Wi-fi | 6 hours ago |
|
Salem
|
Internet | 6 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep 🇮🇳 (@Pradeep_Posts) reportedThe support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻
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𝙂𝙖𝙪𝙧𝙖𝙫 𝙆𝙪𝙢𝙖𝙧 (@shivaye07kumar) reported@reliancejio Sabse phle to apna network theek kro aur service.
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Sadek Ali Sheikh (@SadekAliSh38513) reported@reliancejio Yes, you're right. I don't believe Relice Jio can be responsible for shutting down Telegram. All the bad things are easily done through @telegram : movies,TV shows, paper leaks, and all sorts of bad things.All the bad work happens through Telegram groups and channels.@reliancejio
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SSiddharth Shashank (@Sidtweets10) reported@JioCare I did a recharge of 200 for ott subscription... Your stupid app is showing nowhere on how to activate it. In jio entertainment it is not showing zee5. Are you people doing scam again ? #jioscam
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DRx keshav panwar (@keshavpanwar651) reported@reliancejio I have not ordered any Jio SIM, but I received a message and a call from someone pretending to be a Jio staff member. He said that I had ordered a Jio SIM, but I denied it. Then he said that if I wanted to cancel the order, I should tell him the code I had received.
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Meer Junaid (@meerjunaidmeer) reported@rutu609 @JioCare I also switched to Airtel because jio could not restore the network connectivity.Tried my level best to reach them but got no response.
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Dr. Rahul Jat 🇮🇳 (💯%FollowBack) (@Rahul_jaat001) reported@rutu609 @JioCare Worst network ever @reliancejio
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RajdeepSinghBhardawajOfficial (@RSBOfficial05) reported@JioCare I Switch From Airtel Wifi to Jio Fiber On 1st June this month...but this is my worst decision I ever made jio fiber has been very poor (1 - 18 june) I didn't get any proper internet bad service bad customer service support i live in Kolkata birati.. Airtel is far better
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Akash B (@abuddham123) reported@JioCare Same answer again technical reason like repairing chord in deep see worst internet
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Santosh Kumar Panda (@santoshbibhaash) reported@JioCare @DoT_India after paying charges in advance literally need to beg to fix the issue. Or Simply refund and advise to go for other network, I have 6 months advance.
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Nitin Agnihotry (@NitinAgnihotry8) reported@JioCare The issue is everyday and not an isolated incident on a particular day , my handset is a compatible 5g one I know to troubleshoot things to fix Looks like jio needs to troubleshoot themselves These suckers have sucked enough money and now plan to drink blood madharchhod
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Ritwik Biswas (@rtwkbiswas) reported@vasusinghal31 @reliancejio @JioCare Same issue facing
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Rohit Patil (@rohitd0345) reportedNever ever trust jio service @JioCare
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COMPLAINT SARGAM (@DEVILSARGAM) reported@JioCare You network is so ****** up that not even a simple tweet can be done and above all you people are not even confident about it being able to receive a call. The area is Amoghpur Village, Mughalsarai pin 232101. The whole area is facing the similar issue.
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Recycle Bin♻️ (@FeckWho) reported@reliancejio You asgshsjols not allowed VPN on your network
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SATVIK (@Satu38371524) reported@JioCare, despite showing a strong 5G signal, I am getting only 3.2 Mbps download speed in my area. This is far below expected 5G performance and is affecting daily usage. Screenshot attached. Kindly investigate and resolve the issue urgently. #Jio5G #JioNetwork @TRAI
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Nilesh jagadale (@Nileshjagadale4) reported@JioCare This is example of very very poor & pathatic service from Jio fiber. Still issue is not resolved.
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Aakash Sahu (@Aakash_sahu_001) reported@JioCare Hi @JioCare , could you please confirm by what time the engineer will visit? My JioFiber has been down since morning, and I have already missed my online classes because of this outage. This issue is seriously affecting my studies (1/2)
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busy (@busy8nothing) reported@reliancejio Just denying the allegations outrightly isn't any convincing. Can you try offering something more in support of your denial?
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Vishal Kumar (@VishalK76003095) reported@rutu609 @JioCare I will be going to do the same next month worst network = jio
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Kashi (@notsowokeshow) reported@jshai0 @reliancejio @internetfreedom Even if we did do something like this then what? What ******** can you or will you do! Go **** yourself. Couldn’t care less. The world is breaking all kind of laws and you are crying about this. I say KEEP CRYING!
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ΛBHΛY ♤ (@abhayjeetsehdev) reported@JioCare Don’t fool the customers with such spammy messages, tell me the ETA? And the compensation for this delay in providing the resolution. #jiofiberfraud #jiofraud @JioCare
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Rahul Vatyani (@rahulvatyani) reported@reliancejio I got a new jio fibre connection. But I am unable to update the ssid and password after following all the steps. Also even connected devices are shown incorrectly. Kindly fix the issue
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Deepak_18🇮🇳 (@S_dk69) reported@JioCare your sim deactivation does not work i want to deactivate my sim does not working help
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ᴀɴɪꜱʜ (@anish1027) reported@reliancejio there is really something wrong with your network and internet speeds since 2 days in jio sim as well as jio fibre Mulund West area Also since about 4-6 months network sucks in Murbad area cant even talk properly
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Buddha Chattopadhyay (@buddhajyoti1) reported@JioCare Instead of solving my problem you guys are telling me to take Zee 5 subscription. @Nitaambani56 ma'am I know you are football lover please help. Jio support team is not investigating the issue at all and giving me comments which does not make any sense.
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Er. Ajay Verma (@ajayverma1967) reported@JioCare STB freezes in standby. Remote and STB LED stop responding until power reboot. STB and remote replaced (SR00002L9TI6,SR00002LOLRI), but issue persists. New complaint: SR000038NWYH. Please escalate and provide latest white STB instead of repeated refurbished swaps.
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Dhiraj Rathore (@Dhirajkuma83273) reported@rutu609 @JioCare I will do the same in 5 days @JioCare ye itne ghatiya network de rahe ki na chahte hue bhi 7 years old sim ko port karana padega
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RUTU (@rutu609) reported@JioCare Dear @JioCare I was really happy when you fixed the network issues last month. It worked well for 4–5 days, but then the same problems started again. At this point, I can't trust the service anymore. Thanks for your response and efforts, but @airtelindia is providing much better service in my area right now. 👋
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LavKumar (@thescrectpat) reported@JioCare After this default cooked message is anyone worried about contacting and fixing this issue.