Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Jaipur, Kolkata, Shiliguri, Chennai, Guwahati, Shimla, Ranchi, Mumbai, Pune, Chhindwāra, Meerut, Gurgaon, Hyderabad, Bengaluru, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Internet | 53 minutes ago |
|
Kolkata
|
Total Blackout | 1 hour ago |
|
Shiliguri
|
Internet | 2 hours ago |
|
Chennai
|
Phone | 3 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Shimla
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Chandan Tiwari (@Chandanbtiwari) reportedLost my phone while traveling and requested urgent SIM suspension from @JioCare. Failed one verification question in panic, so they refused. Even after providing correct details later, they still asked me to visit a store physically. Is customer security secondary during emergenc
-
Adi (@_iamAditya) reportedJIOMART SCAM IN MY CITY. Frauds,- They have accepted the order yesterday (7th May) and not yet delivered till now (8th May 10.25am). The payment has been already done through upi. No customer care support to call, toll free number too not working @JioMart @JioCare @reliancejio
-
Vikash Kumar Sahu (@vickyrgh123) reported@reliancejio @JioCare Dear Customer, We are eager to resolve JioFiber Service Request No. SR00002KXACY for Service ID connection having JioFixedVoice Number +917762358608 and have managed to get an earlier appointment on 06-May-2026 between 22:00:00 - 23:00:00.
-
Nitin Rajput (@thakursaahab24) reportedDaily Jio network issues — slow internet, call drops, and no connectivity. Called customer care multiple times but still no solution. @JioCare @reliancejio @TRAI please take this seriously. #JioDown
-
Yash Naik (@YashNai92160561) reported@JioCare The resolution hasn’t arrived and this is Day 2. So it is a delay. I have all the proofs. Along with call records and screenshots. Anyway I am proceeding to cancel this substandard service of jio. And shall continue to put out tweets against using this service.
-
K D (@1309_krishna) reportedPathetic service from Fiber. Complaint already raised, yet nobody has come to resolve the issue. First the visit was rescheduled from 10 AM to 3 PM, and even then no one showed up. STOP GIVING FALSE TIMELINES. Repeated negligence like this is completely unacceptable. @JioCare
-
JioCare (@JioCare) reported@starboyhunk1 @jio_fiber @reliancejio Hi, we never want you to feel unheard. Please be assured that your request has already been noted and we are following this up for you & we're working our best to get this fixed as soon as possible - Meenakshi
-
Naga (@OletiRaj) reported@reliancejio I am having bitter experience with Jio bb service. Outage of my Jio BB from last day. Raised complaintSR000033TXq3 on 3-May so far no one attended it. Escalated it too.. still no use. Living without internet and my work is effected. It is not fair for Jio, shame u
-
Devji Sandha (@devji_sand61116) reported@JioCare The service has been down since 4th May, and we are still awaiting resolution. Kindly provide a clear update or expected timeline for restoration.
-
abilash.u (@Abilashu) reported@JioCare No use of your service request. It's 6th service request raised in last 10 days. Same reply, no solution. @TRAI @ConsumerCourtIn please look into this. #JioFiber #ConsumerGrievance
-
DIL-SCOOP 🇮🇳 (@pradeeppal1718) reported@JioCare What a bad service you have, neither your internet is working nor calls are being made. Time to move to another network
-
Sunny Rajput (@iamsunnyrajput) reported@reliancejio Booked a new JioAirFiber MAX connection 3 days ago, payment done and order confirmed but still no update on installation. Tried waiting patiently, but no call or schedule yet. Order ID: NO0001D9NV06 Hope the team can help speed this up. 🙏 #JioAirFiber #JioFiber
-
Nitin Rajput (@thakursaahab24) reportedHow long are customers supposed to tolerate this? Jio network in Jalamb Village has become completely unreliable. Complaints, calls, screenshots — everything already provided, yet no permanent resolution. If service cannot be maintained, customers deserve compensation. @JioCare
-
Aasim (@halfdedcomic) reportedIt’s been 2 days since @JioCare said my issue was “forwarded to the concerned team,” and still zero resolution. No follow-up, no engineer visit, no accountability. My JioFiber internet has been unstable for 5 days now and this is beyond frustrating. How long does it take to fix a basic service issue? Resolve SR0000357VZH immediately. #JioFiber #PoorService
-
Vanita (@singwithvani) reported@JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps
-
Darshan (@darshannethi) reported5 days without internet and still no proper response from @JioCare . Repeated complaints, no resolution, no updates, no accountability. Extremely disappointed with the service. Please resolve this issue immediately. #JioFiber #PoorService #InternetDown
-
Madhav Gandhi (@Maddy786777) reported@JioCare @JioCare Engg. Visited thrice, he says resolution only from call center, you guys never reply
-
Hem chandra Mishra (@hemchandra0072) reported@reliancejio First of all, bring a solution to this problem that if someone gets a wrong recharge, you people neither refund his money nor recharge him correctly, does giving your service mean causing loss to anyone or You don't care about profit, one day all the telecom companies will sink.
-
I - am - thanos (@rahulyahoo) reported@JioCare Don't use jio fiber or home it's worst customer care support and internet also .. their agent cheated with on false commitment also . My internet not working
-
Ravi Rai (@raviprai_live) reported@JioCare My JioFiber installation is pending from a week. KYC already done a week back. The representatives are not picking up calls anymore. Can you assist or refund? This is bad service and unbearable
-
Nidhi Saraswat (@Nidhi_Saraswat1) reported@jio_fiber @JioCare @reliancejio Been a month since the jio fiber connection (100mbps plan) & the experience has been troubling (frequent disconnects throughout the day- every day, multiple customer support contacts). Request for disconnect with refunded amount on prorata basis.
-
Priyanshu Kumar (@Priyanshu_CPA) reported@JioCare Device is on Jio True 5G, battery saver OFF, still daily data is getting deducted. Resolve this ASAP or refund my recharge amount for last 6 months. Stop scripted replies & fix the issue technically.
-
Bhavik Kaushik (@bhavik_kaushik) reported@JioCare Kindly resolve the issue.
-
Tatyasaheb (@Shiru_108) reported@JioCare @JioCare .. don’t believe u can solve problem earliest Still no response
-
Sushmita (@Sushmita1514202) reported@JioCare Your agent on phone said its a nation wide issue why are you asking for my jio fiver details then? Did your agent lie?? 2 days in a row. I want my internet pack to be extended to as many days you guys do not provide me with internet. This is bullshit. I will dm you the phone no.
-
Xorn! (@laZyOne69) reported@JioCare It’s been 4 days since I completed self‑KYC and opted for SIM delivery. Now the delivery agent says he can’t deliver just because I did self‑KYC. This is unacceptable. Chat support isn’t helping either.
-
BlackandWhiteBiscut (@BlackandB2500) reported@JioCare You guys have made it extremely hard to get the connection disconnected, I don't like being abused and pay for poor service.
-
Ahmed Shaikh ✖️ (@imahmedsk) reported@JioCare @reliancejio Very poor customer service. It’s extremely difficult to reach support, and when we do, we only get auto-template troubleshooting we’ve already tried. This is my last month with @jio_fiber, switching to another internet provider.
-
Nitin Rajput (@thakursaahab24) reportedThis is negligence now, not just a “temporary issue.” No stable network, no proper support, and no accountability even after repeated complaints. Still charging customers full recharge amounts for broken service. NCH Complaint No: 9269047 @JioCare @reliancejio
-
Kritika Agarwal (@AgarwalTaurus) reported@JioCare @reliancejio @jio_fiber What a third class service. I mailed for cancellation of connection no response called customer care say they don't entertain mails for cancellation, neither they are taking request for cancellation on call and forcing to relocate or transfer