Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bhubaneshwar, Hāora, New Delhi, Mumbai, Varanasi, Kolkata, Bengaluru, Bhopal, Hyderabad, Chhindwāra, Lucknow, Kallakkurichchi, Dehra Dūn, Delhi, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Wi-fi | 4 hours ago |
|
Hāora
|
Internet | 6 hours ago |
|
New Delhi
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
New Delhi
|
8 hours ago | |
|
Varanasi
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from
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Pratimdasgupta (@Pratimdasgupta7) reportedFrom 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio
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Prashant Choudhary (@blacklisted_jat) reported@JioCare And when I'm trying to call your customer care call disconnected automatically multiple times
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Chaitanya Vadher (@ccwadher) reported@JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio
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Milind Ketkar 🇮🇳 (@mketkar) reported@JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported@JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Irfan khan (@irfankhanzirfan) reported@reliancejio due to high voltage adapter burnt sir.. send a agent for help
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@reliancejio This is all fake and fraud... I am not using your services due to the ongoing issue, and I will not make any further payments for the service. Please process the service disconnection request immediately, arrange for device pickup, and refund my security deposit.
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Owais Ahmad lone (@Ovais46750771) reported@JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network
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Manivasagam (@mrmanivasagam) reported@JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio
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Sunny (@jensonbathery) reported@reliancejio Useless Company, jio fiber not working at all in pcmc area and people not responding
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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Siddharth Patkar (@JorseBolo) reported@JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup
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Ramanuj Bhattacharya (@ramanuj06) reported@JioCare Any updates? Till the resolution is reached, please put my subscription on hold as I am unable to use it.
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kishan singh (@kishan_s_singh) reported@JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.
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Avinaw Rai (@AvinawR69584) reported@JioCare Still I'm waiting for any call back from your end no one calling me for my issue if u are not able to serve better Experience please shutdown your service
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Anil Yadav (@nieal_8737) reported@reliancejio @JioCare @SEBI_India on jio drhp filing and ril annual meet jio fiber network is not working. What a coincidence
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Alby (@alby22052021) reported@Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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WildBwoy (@WildBwoy) reported@JioCare Responded you back , please have this fix on priority, its been weeks facing the issue
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Sushant Sharma (@iamSushantkmr) reported@Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Rajesh Sharma (@Rajesh290165) reported@JioCare Jio fibre not working since last many Hours in my house, Hilansh apartment Dwarka
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Irfan Baig (@pirfabaig) reported@reliancejio SIM requested on 14 Jun and still not delivered. I got a delivery message but the delivery person says he won’t come. Jio branch refuses to help because it was bought online.customer care gave wrong information. This is careless and unprofessional -resolve or refund.
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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JioCare (@JioCare) reported@pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.