Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (65%)
• Wi-fi (15%)
• Phone (9%)
• Total Blackout (7%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Lucknow, New Delhi, Udaipur, Mumbai, Cochin, Delhi, Bengaluru, Nagpur, Hyderabad, Shimla, Jodhpur, Sūrat, Pune, and Jaipur.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	1 hour ago
Lucknow	Wi-fi	1 hour ago
New Delhi	Wi-fi	2 hours ago
Udaipur	Internet	2 hours ago
Mumbai	Internet	3 hours ago
Cochin	Internet	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankur Bhati (@AnkurBh33157593) reported 47 seconds ago

  @JioCare @reliancejio pathetic service!! It's been over 6 hours that our wifi is out in Shastri Nagar, Ghaziabad. Thanks for the abysmal service!! Shame!

• 
  Ram Mishra (@mishra1969) reported 2 minutes ago

  @reliancejio This is what jio given me in Lucknow in the name of 5G network:  Download Speed: 54.6 Mbps (Barely matching standard 4G thresholds)  Upload Speed: A completely unusable 2.71 Mbps  Jitter: 22 ms (Indicating severe network instability and packet fluctuations)

• 
  Mayurakshi Singhania (@Mayurakshi007) reported 4 minutes ago

  @JioCare I've sent you a DM, but you haven't seen it yet or taken any action. I feel bad.

• 
  TelecomTalk (@TelecomTalk) reported 8 minutes ago

  Media Report: A JioFiber customer had to fight for nearly six years over a Rs 1,000 refund despite its “free 30-day trial” and “no questions asked” promise. A Kerala consumer commission found Reliance Retail guilty of unfair trade practice and ordered it to pay the refund with interest, compensation and litigation costs. Have you faced a similar refund issue with JioFiber? Share your experience with us. #Jio #RelianceJIo

• 
  Rajesh Reddy (@ModaloGola) reported 13 minutes ago

  If you're not able to provide 5g why you are offering it for the customers the worst network coverage in chennai itself... unable to cover top 3rd City in india how can we able to expect signal in villages @reliancejio @JioCare the worst sym ever gonna use this one

• 
  Gautham Pai (@gauthampai) reported 13 minutes ago

  @JioCare I want to close my Fiber connection. None of your options work. The app asks me to call a phone number. There is no option to raise a request not to talk to customer care. No response to my emails. Stop sending us in a loop.

• 
  Arpit Porwal (@Arpit_2905) reported 15 minutes ago

  @JioCare SR00003BGVPX SR00002MFVHK SR00003AK6SP SR00002H4264 These are the service request numbers raised for the same concern

• 
  Shany Srivastava 🇮🇳 🚩 (@AnkurshanyShany) reported 19 minutes ago

  @JioCare @JioCare I'm repeatedly receiving the exact same copy-paste response from different agents (only the name changes from Dipesh to Vidhi). This clearly shows no one is actually reviewing my complaint.

• 
  Vish@l Yadav (@Vishalyadav765) reported 21 minutes ago

  Hello @jioupwest your service of calling and internet both are poor and you have charge much more. My experience of Jio is not to good every day I suffer bad experience of calling and internet @JioCare @JioCare

• 
  Moteeullah Azmi (@moteeullahazmi) reported 21 minutes ago

  @JioCare Please resolve this issue and honor the commitments made before payment. @reliancejio @JioHotstar #JioFiber #CustomerSupport #Broadband

• 
  Reliance Industries Limited (@RIL_Updates) reported 28 minutes ago

  14/n Q1 FY2026-27 Jio maintained its industry leading customer engagement with per capita data consumption of 43.7 GB/month, and total data traffic growth of 26.9% Y-o-Y to 69.4 billion GB during the quarter @reliancejio #RILresults

• 
  Atul singh (@AtulSingh71) reported 29 minutes ago

  @JioCare you need only recharge amount but not provide service

• 
  Yogendra Singh Jamwal (@yogendraSjamwal) reported 30 minutes ago

  @JioCare My Internet service has been disrupted for last 3 days and even after a complaint it remains unresolved. Why should Jio not waive off the fee for the days it remains disrupted as this is a recurrent problem. Restore Internet services asap. My mob 9830600947.

• 
  𝐢 (@sagar_129k) reported 30 minutes ago

  Hi @reliancejio I'm going to port my jio sim into another company I have been using Jio SIM for many years. But nowadays your network 🛜 is really wac

• 
  Pankaj Gautam (@Tea_holicc) reported 35 minutes ago

  Dear @reliancejio @JioCare , An unknown caller called my Jio number about my network experience, but what shocked me was that they already knew my alternate contact number and read it out to me. Who shared my personal details? Privacy is a right, not an option. If this is how customer data is handled, I'll seriously consider porting my number. #PrivacyMatters #DataPrivacy

• 
  Abhijit Tripathy (@AbhijitTripat13) reported 35 minutes ago

  @JioCare @JioCare @DoT_India Its a scam. These guys take advance and dont refund. But if you get delayed by even a day to pay, they disconnect the service. Fraud Jio. Stay away from jio. #fraudjio

• 
  Manan Puri (@mananpuri04) reported 41 minutes ago

  @JioCare Done, now the service request is 'on hold'. My problem is that I've paid till June next year so stuck with jio

• 
  Reliance Industries Limited (@RIL_Updates) reported 43 minutes ago

  10/n Q1 FY2026-27 JioTrue5G extended its leadership in 5G subscriber base to ~285 million as of June 2026, up 73 million over the last 12 months. Customer engagement also remains robust with 5G now at ~1.5x of 4G data traffic. @reliancejio #RILresults

• 
  Abhi (@abhi_kr_sinha) reported 44 minutes ago

  I have made 1200 calls to Jio customer care for the refund of INR 1200 which i had paid for Jio fibre, now i think they will refund me after 1200 days. So disgusting #JioCare #jiofibre #JioAirFiber @reliancejio @JioCare @jio_fiber

• 
  SANDEEP JOSHI (@SANDEEP86700987) reported 45 minutes ago

  Another broken promise by @JioCare. Your escalation team assured me my JioFiber installation would be completed by yesterday evening. No call, no installation, no update. How many false commitments will customers receive? @jio_fiber @reliancejio

• 
  prabhu (@prabhu2728) reported 47 minutes ago

  Dear @JioCare @AmbaniKaVansaj Your network is so "big" that my complaint got lost in it. 7 days,no resolution.Even my office visit couldn’t find it.Still my internet not working .Impressive.Truly world-class customer service,Big network,zero technicians I guess .

• 
  𝕾𝖙𝖔𝖍𝖓𝖊𝖗 मिश्रा (@stoh_ner) reported 49 minutes ago

  @reliancejio @JIOAIRFIBERIN My customer id +91-6185796711 & the Registered mobile number is 8709258133. I got it installed on 30th june and was promised a better speed and connectivity but sadly i am not getting either of it. Also, your CC support is pathetic. Please respond

• 
  Ankit Lahoti (@anki777t) reported 50 minutes ago

  @JioCare @reliancejio last 11 days back we have shifted to other location. and paid online 1200 rupees for new set up box installation. Till now installation has not been done Ref Order No: NO0001ELE87A. when contacted service person he his denying to come and telling to complain

• 
  Arjun Singh (@arjunchoudhary7) reported 50 minutes ago

  @reliancejio Above sea level Your services are horrible and don’t work at ground level Your engineers keep on rescheduling the requests Jio is not the best option

• 
  Jay P (@Me_JayP) reported 51 minutes ago

  Is that only me or anybody else face trouble accessing internet on @JioCare airfibre? I used to enjoy it a lot when it was jiofibre but this air technology is not working well. I also face too much trouble accessing some apps and websites. X is one of them.

• 
  Sagar (@Sagarparekh1812) reported 54 minutes ago

  @JioCare I have already taken another connection from someone who is more proactive .. I am disconnecting ur service

• 
  Sridhar(Call the spade a spade) (@Sridhar11MUSD) reported 54 minutes ago

  @JioCare Better do one thing. Let my Order be CANCELLED and the money paid be REFUNDED to me. Let me look around for a better Service Provider..

• 
  Harsh (@Harsh3709931261) reported 56 minutes ago

  @Harsh3709931262 @reliancejio @reliancejio :- Provide Resolution permanent because i have very tired form such issues i already described This concern via Gmail Contact:- 8826294489

• 
  Vaibhav 🔱 (@imVaibhav_si) reported 57 minutes ago

  @JioCare Done help me soon i have work to do

• 
  Dheerendra Singh (@_sDheerendra) reported 60 minutes ago

  @JioCare Hi Priyanka, Thank you for replying. The number I'm talking about is 7458083720. I'm using this number for a Jio Bharat V4 Keypad phone. Please call me on my alternative number 9559456777. Please take this issue as a priority concern. I'm waiting for your call.