Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (62%)
- Wi-fi (16%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Kolkata, New Delhi, Patna, Pune, Hyderabad, Jaipur, Vadodara, Delhi, Bengaluru, Chhindwāra, Varanasi, Kohima, Meerut, Chennai, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 1 hour ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Patna
|
Phone | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Patna
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nothing (@Jiodosomething) reported@anuplaz @JioCare @reliancejio Did they fix your wifi ??
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Aun Haider (@AskAunHaider) reported@JioCare I had no Internet Connectivity in my area since Saturday,now it's around 5 days and still your custom representatives says it will resume by at the end of day. This is the statement I am continue listening by your customer care executive. I am going to discontinue jio .
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Code Chronicles (@TechEthereal_) reported@JioCare Hi, pls verify ur facts! No engineer visited my location.He didn't even contact us. 5-6pm was the slot he was supposed to visit. A lot many errors & confusions from @JioCare 's end stressing out the customers! Pls resolve this matter quickly and connect me to the engineer asap
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Bolli Abhinaypal (@Abhinaypal980) reported@JioCare are you planning to fix or not
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Manoj yadav (@manoj4u8) reportedTried calling customer care but call is getting disconnected saying SR is already raised. Looking for positive response to fix the issue. @JioCare @jio_fiber
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Pramod Jhawar (@PramodJhaw92330) reported@JioCare I am asking to enable my internet service but you are much more interested to sale product. Please resolve my problem
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sunny joshi (@gemsunny) reported@JioCare why my net is not working
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Neel..🇮🇳👈 (@Neel_Life_Love) reported@JioCare Still problem not solved
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raju (@Saul08Goodman) reported@reliancejio @JioCare I am facing range related issue in my jio fiber please look into it, also I tried reboot, factory reset too many time 🙏🙏
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Aman Sachdeva (@AmanSach1994) reported@JioCare Still waiting for your resolution
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Rahul Kharyal (@rahul_kharyal) reported@JioCare @JioCare @reliancejio At my home, Jio’s condition is even worse than Airtel. You should first improve your service—there are so many complaints online. You call it 5G, but even 2G doesn’t work properly.”
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Dharmendra (@Dharmen82350653) reported@JioCare Pathetic fiber service.. wifi not working since yesterday and your service engineer has still not arrived since morning and now the app shows that appointment has been scheduled for 1st May and irony is that all your calling guys want 5 star rating.. Just improve your services..
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Surendra Shukla🇮🇳 (@DSurendraShukla) reportedPathetic experience with @JioMart. Cancelled my order without permission, increased price 2x, and haven’t refunded my money yet. No support response at all. This is highly unprofessional. Resolve this ASAP or I’m filing a complaint with consumer court. @reliancejio
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Sudarshan Bothra🇮🇳 (@SudarshanBothra) reported@JioCare @anukulmca Hey @anukulmca I too faced the same issue, had a installation issue. Got seperate drilling done, still they didn't come. Put so many complaints on x and put emails, but there will be nil response on ground. My suggestion to call their toll free number, and cancel and get amount
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Vishal (@_vishaaaal) reported@JioCare I have a new problem
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Gurpreet Dhaliwal (@Guridhaliwal96) reported@JioCare @reliancejio @JioCare Same repeated response again. No ETA, no complaint ID. Internet down 4+ days in Lehregaga. Complaint filed with National Consumer Helpline. Please resolve urgently.
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Jagpreet Singh (@Jagpree94497013) reported@JioCare It's not my fault if jio r not provide service ist not my mistake my complete date 13-4-26 and till u not provide service then refund money.
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Kaustubh Dashpute (@KaustubhDashpu1) reported@JioCare @reliancejio Very disappointed with Jio network service. Network has not been working properly at that. Time 11:03pm Customer service keeps saying the issue will be resolved, but nothing has changed yet. Please fix this ASAP. #Jio #NetworkIssue #location Jaulka rly
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Naman chhabra (@Namanchhab53723) reported@JioCare Facing repeated outages. Electricity work cut fiber for whole street. Raised SR000034NC6N, given 4–7 PM slot, no technician assigned, now pushed to tomorrow. Poor coordination. Need urgent resolution.
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Mujahid Alom (@Mujahid_along0) reported@JioCare will you proceed with my complaint now I don't thinking jio customer care are doing good job
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Nothing (@Jiodosomething) reported@JioCare even on X you guys aren't saying anything it's been 16hour and i got no response it's always ai bot saying bunch of stupid thing
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Baba with Baby (@BabawithBaby) reported@hotstar_helps @JioCare do you even care ? This is your problem as far as I know.
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Vigneshwaran (@Vignesh05736599) reportedFacing an issue with JioTV. When I click ZEE5 content, it redirects to the ZEE5 subscription page instead of playing within the app. After installing the ZEE5 app, content works there but not inside JioTV. @JioCare @ZEE5India Kindly look into this issue and resolve it.
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Raj Narayan Singh Chouhan (@Raj19chouhan) reported@JioCare Complaint filed on CPGRAMS (Ref: DOTEL/E/2026/0027547) due to no resolution. Issue still persists – daily night outage affecting both mobile network and AirFiber. Location: Newyork City, Indore
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Dhruv Kate (@Motaapaa_) reported@JioCare More than 27 hours now that too without any prior intimation,what do you guys even provide the internet service if you guys cannot arrange a proper call or customer service, just saying sorry for inconvenience is not a solution,are u gonna pay my data bills?
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sunny joshi (@gemsunny) reported@JioCare why I am unable to connect jio customer care
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Prashant Jadhav (मोदीजी का परिवार) (@khaldrogo0o0) reported@JioCare When will you looters so called “earliest” will arrive… stop giving bullshit to me and process my refund at the earliest… i will never trust on you guys @JioCare @reliancejio
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Gurpreet Dhaliwal (@Guridhaliwal96) reported@JioCare @JioCare Same generic reply again. No complaint ID, no ETA. Issue pending 4+ days. Please resolve today or I will proceed with consumer complaint and disconnection.
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Manash Pratim Barman (@manash_198) reported@JioCare i’m facing a problem with my wifi router it blinks red all the time and only for few minutes it appears green i tried jiocare they only responds is that temporary service interruption in my area but i asked other people near my area they are not facing the same problem.
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Shubham (@Shubham28075074) reportedGot a call from jio stating that my refund is credited on 8 april but they did not have proof of transaction So, i called customer service they said refund is pending @JioCare @RelianceJioCare Please answer why are your employees so dumb ? Its been 49 days waiting for my refund