Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Bengaluru, Vijayawada, Bhopal, Mumbai, Hyderabad, Pune, Chhindwāra, Coimbatore, Shillong, Rājkot, Ranchi, Kolkata, Meerut, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 4 minutes ago |
|
Bengaluru
|
Phone | 8 minutes ago |
|
Patna
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Vijayawada
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akash Bhardwaj (@AkashBh35758434) reported@Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia
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aQeel 🇮🇳 (@aqeelonx) reported@JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.
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giridhar kandalam (@giri7026) reported@JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..
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Debayan Das (@debayanBolchi) reported@JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?
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Prashant Choudhary (@blacklisted_jat) reported@JioCare And when I'm trying to call your customer care call disconnected automatically multiple times
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Pradip chavan (@hjsnehwj) reported@Anushrxy @JioCare @reliancejio Raise issue to CPGRAM PORTAL
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Ashish Palav (@palav_ashish) reported@JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏
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राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported@JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting
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👑🍟Lord Potato🍟👑 (@TheTJ69) reported@JioCare @reliancejio There’s huge net speed issue at my place. I have tried calling customer care and chats too. But there is response from Jio CC. I had changed my plan from 30mbps to 100mbps but since I have changed the plan speed is not even near 10mbps.
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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Shivakumar (@ShivaKumar_00) reported"My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..
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Monster Mankar (@MonsterMankar) reported@JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority
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Fatima Khan (@khanthefatima) reportedCan someone from @JioCare DM me as I try to figure out a problem please
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Rajeev Goel (@rajeevkgoel) reported@Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.
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Vishal (@_vishaaaal) reportedHey You useless @jiocare people , my jio air fiber still not working , are youall gonna solve the freaking issue or not????
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Kiran (@iamkiran21) reported@debarghyawrites @reliancejio WTF? Is this true?
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Dhriti (@dhritiawakened) reported@JioCare No. You guys have been delaying this way for the past 3days now! Give me a in person number I can talk to or else I will continue bad mouthing you guys day in day out and the grok algo will pick the negativity.
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported@JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router
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YASH GANDHI (@YASH_R_GANDHI) reported@JioCare @JioCare @reliancejio I just talk with technician and he told me that internet is completely down of Jio all over India. Is that things correct?? Tell me ..... I have recording also of technician, what type.of service you were providing, also I don't get 5g internet in mobile
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Amit Ghosh (@amitgh22) reported@JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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Akhilesh Chandra (@AKChandra) reported@JioCare, I am facing repeated connectivity issues with my Jio Fiber connection at home. Despite raising 3 complaints in last 10 days, the problem still persists. The internet frequently disconnects, causing significant inconvenience. #JioFiber #CustomerService #InternetIssue
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Sagar Rajdev (@rajdevsagar05) reported@JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.
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Nabhoneel (@Nabhoneel88) reported@JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani