Reliance Jio service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

• Internet (61%)
• Wi-fi (16%)
• Phone (11%)
• Total Blackout (9%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Bhopal, Chhindwāra, Kolkata, Delhi, Ranchi, Bhubaneshwar, Allahābād, Pune, Jaipur, Gorakhpur, New Delhi, Kanpur, Patna, and Jalandhar.

City	Problem Type	Report Time
Bengaluru	Internet	5 hours ago
Bhopal	Internet	6 hours ago
Chhindwāra	Internet	7 hours ago
Kolkata	Internet	7 hours ago
Bengaluru	Internet	8 hours ago
Delhi	Total Blackout	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Éññu Xèñt Mèér رافضی 🇵🇸 (@mirarif95) reported 1 minute ago

  @JioCare Facing network issues every other day with in Gund Hassi Bhat, Srinagar 190017 Jammu and Kashmir. Calls keep dropping and internet speed is very poor. Tower ID: PATTAN0002 If this is not resolved soon, we will switch to Airtel . Please act urgently.

• 
  Ankush Verma (@Ankushverma2112) reported 2 minutes ago

  @reliancejio I am making payment through Jio Payment Bank, it is saying that there is no limit and there is no option in the application to check the limit. Is there any problem in the server?

• 
  Shivapa Kalloli (@ShivapaK) reported 4 minutes ago

  @JioCare why the scheduled engineer did not happen? Jio fiber is not working? Can look into the matter on priority basis.

• 
  waseem khan (@being_waseem) reported 5 minutes ago

  @Airtel_Presence Ur SLA is done and issue not resolved your £ucking service @reliancejio I'm ready to get your connection. What's the plan you're providing?

• 
  m (@MeMy81106594) reported 7 minutes ago

  We can't even call someone just a minute after the recharge got over but here the tower operator shuts down the tower on a continual basis. It keeps happening and @JioCare @reliancejio ,they are doing nothing. I have complained a lot but they just ask for address and did nothing

• 
  MANISH (@manish007online) reported 16 minutes ago

  @NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no

• 
  Nandha Elumalai (@Nandhaoffl) reported 17 minutes ago

  @reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare

• 
  𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported 18 minutes ago

  @JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart

• 
  Rashid Imran (@RashidImran4712) reported 19 minutes ago

  @JioCare I paid 707 for 2 months recharge but I didn't even get 1 month Fix it

• 
  Shambhoo (@Shambhoo207) reported 20 minutes ago

  @JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510

• 
  Abhigyan Shrivastava🇮🇳 (@abhigyan_shri) reported 20 minutes ago

  Hello @JioCare my wifi is not working from morning i am unable to do work from home Please action it Asap Ticket Id : SR000033FNWT

• 
  Bhavesh perspective (@Bhaveshpress) reported 22 minutes ago

  @JioCare Still no installation of my JioAirFiber connection, Is this the level of service customers should expect? Are customers supposed to just wait endlessly after payment? This is pure negligence. If this is not resolved immediately, I will be forced to escalate this further.

• 
  study lock (@study26274) reported 23 minutes ago

  My complaint has been CLOSED without resolution and no open request is visible. The issue is still not resolved. Please register a new complaint or reopen the previous one immediately. @JioCare

• 
  Piyush Borar (@pborar) reported 28 minutes ago

  @JioCare @JioCare still no resolution @reliancejio #jiofiber

• 
  Naveen Sharma (@asknaveensharma) reported 29 minutes ago

  @Prashan87890385 @JioCare Since you already paid upfront and hence the issue. No laws in this country to protect consumers.I paid upfront for SIM delivery and it has been total 9 days with no delivery. Jio staff calls and says would refund if not delivered by Sunday. Still no refund and no SIM delivered.

• 
  Rohit (@264rkrohit) reported 30 minutes ago

  @JioCare Your support team is pathetic and not trained at all to resolve customers queries. They just kick the ball here and there. If you resolve this issue, then the other support engineers are incompetent to be in your team.

• 
  HARISH (@Harish04518669) reported 32 minutes ago

  @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

• 
  Zorix ff (@ShivamKuma59519) reported 32 minutes ago

  900900 I have recharged but the network is not working properly. I myself am new, I will tell everyone to get it ported to Airtel. Airtel is very powerful. @reliancejio @_MukeshAmbani

• 
  vivek singh (@vivek27290) reported 36 minutes ago

  @reliancejio Bad service provider jio

• 
  :.Kaif.: (@malek_abul) reported 39 minutes ago

  Hello @JioCare @reliancejio kindly improve your 5G service in our location. We pay for 5G but getting service like 2G what the service is this??? Kindly do needful action from your end. Very bad and poor network in our area kindly check and solve this matter asap.

• 
  Kishor Mistry (@KMistr) reported 42 minutes ago

  @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.

• 
  Vinod Vinod (@vinod9571050) reported 44 minutes ago

  @JioCare Jio store not available please help me

• 
  Kumar Chowdary (@KumarCh98793636) reported 49 minutes ago

  @JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.

• 
  kokatesandeep (@kokatesandeep1) reported 50 minutes ago

  @JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?

• 
  Pradip pahari (@Pradippahari5) reported 50 minutes ago

  @JioCare Kindly help me ...how I surrender the jio air fibre

• 
  Vijay Vj (@Walker_VjH) reported 51 minutes ago

  @JioCare Hi I'm using jio wifi for a while but it's not working properly for more than 3 days, when I tried to reach the jio care rep, no one is understanding the language Tamil or English, here the internet is disconnecting frequently, and I'm doing work from home, coz of this.1

• 
  Sanjay (@sanjay_katriya) reported 51 minutes ago

  @JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.

• 
  RKK 🇮🇳 (@Khemka_RK) reported 53 minutes ago

  @JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.

• 
  Sanemind (@Sanemind141181) reported 55 minutes ago

  @JioCare struggling to get a simple relocation request done inside the same society since last Thursday. what a pathetic service! Someone keeps rescheduling appointments without any intimation and customer service is helpless refusing to refund excess balance for discontinuation.

• 
  Anku (@Ankurbacky) reported 58 minutes ago

  @JioCare After many days .. but not received my money .. too much poor service &inconvience