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Reliance Jio

Reliance Jio service status: outage reports and connection issues

Why is my Reliance Jio service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 30: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Bhopal, Chhindwāra, Bengaluru, Kolkata, Chennai, Gurgaon, Delhi, Ahmedabad, Jaipur, New Delhi, Nashik, Mumbai, Chandigarh, Bhīlwāra, and Hyderabad.

CityProblem TypeReport Time
Bhopal E-mail 15 minutes ago
Chhindwāra Internet 36 minutes ago
Bengaluru Internet 57 minutes ago
Kolkata Internet 3 hours ago
Chennai Internet 3 hours ago
Gurgaon Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep0Nagaraj
    Sandeep Nagaraj (@Sandeep0Nagaraj) reported

    @reliancejio @JioCare Pathetic service. 3 days have passed and no resolution with my STB. Service person didn't call and put it on hold due to OTP. They have raised the OTP without a resolution. When I called support again, they disconnected without support

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Yashoda, Pravin thanks for the update, all discussion done serve no purpose unless in this case immediately speedy proper execution done with urgent timeline is fixed & followed ASAP by the your team & support team. What's the refund timeline? Today or tomorrow?

  • harikrishna_si
    Hari (@harikrishna_si) reported

    @JioCare Does the recipient need my Jio connection to be active to redeem this, or can it be transferred while my number stays with Airtel after I cancel the port?

  • BaatBharatKe
    बात भारत की 🇮🇳 (@BaatBharatKe) reported

    @TRAI In metro cities both prominent players @reliancejio @airtelindia network are lagging even some time you are not able to connect over call forget about mobile internet speed that is almost zero just bcz they are forcing people to adopt WIFI service even for watsup call need WiFi

  • byom_jatrii
    Sandeep (@byom_jatrii) reported

    @JioCare @JioCare @jio_fiber your reps are not cancelling the account. This is getting frustrating. How can someone cancel the account? Kindly help in cancelling the account

  • vgpatel33
    Viral Patel 🇮🇳 (@vgpatel33) reported

    @JioCare What shall i do with you now. I have already paid for the services. Jio air fibre is down since 25th July and it is still not resolved. Your technicians are also not responding and just giving dates and not fixing the issue. @JioCare @reliancejio Request: SR00002MYY1E

  • chiragsoni622
    chirag soni (@chiragsoni622) reported

    @JioCare You all are just bullshit, no one visited today, even after scheduling. May god really shut you people down Since 4-5 years i have been giving you 706rs EVERY MONTH. And this is how you treat me? A robotic response Do hell with your wifi and do hell with your stupid company.

  • Shiv_Ramchandra
    Shivanand Ramchandra (@Shiv_Ramchandra) reported

    @JioCare @JioCare I have DMed the details, as it was asked in the past. Can you let me know the ETA? for a subscription, I received 10 calls in a day. And when I want to cancel the subscription it's taking you guys weeks. I have a jio number also, I might churn that as well. Thanks.

  • richagoel17
    Richa Goel (@richagoel17) reported

    @jiocare Give me a complaint number and its turnaround time.

  • rex0212
    abhay (@rex0212) reported

    @JioCare pathetic customer service My net is not working What the hell is wrong with u @reliancejio

  • ashishtambe
    Ashish 🇮🇳 (@ashishtambe) reported

    Over 2 weeks passed and no engineer finds time to visit and address the issue. @reliancejio you have hired incompetent people.

  • RajdeepGhadiya
    Rajdeep Ghadiya (@RajdeepGhadiya) reported

    This issue has been ignored for too long.Your technicians use the box on my house wall for connection and leave cable waste every time.Multiple complaints have gone unanswered.Please take immediate action and do proper cleanup after every installation. @reliancejio @jio_fiber

  • Manishpaeds
    Manish Chopra (@Manishpaeds) reported

    @JioCare Please arrange an Engineer visit for +91- 1135935417 The service request has not been resolved

  • RaviMaurya4
    Ravi Maurya (@RaviMaurya4) reported

    @JioCare Taking 4 days to fix a simple line issue and still denying that there was a delay is extremely unfortunate. ​You need to speak with your technician team—it's clear you don't grasp the technicality of this issue.

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    @JioCare Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.

  • sutharhemal
    Hemal Suthar (@sutharhemal) reported

    @JioCare My Jio AirFiber has been down for more than 48 hours. SR: SR00003CGCUB. Wrong engineer was assigned, yesterday's visit was postponed 3 times, and today customer care promised resolution by 3:14 PM but nobody contacted or visited. Please arrange immediate resolution.

  • casachin20
    sachin kumar agrawal (@casachin20) reported

    Internet has not been working since last 3 days, no engineer were assigned till date vide SR00003CIS4J, in last 1 month almost 20 day Internet not working @JioCare

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    @reliancejio Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.

  • AnishTPatil
    Patil Anish (@AnishTPatil) reported

    @JioCare @JIOAIRFIBERIN and @JioCare re-open the ticket created on 10 July 2026 until engineer visits and confirms that issue is resolved. What type of ticketing service is this

  • nitinjoshi506
    Nitin Joshi (@nitinjoshi506) reported

    @reliancejio Terrible JioFiber experience! Payment taken with a same-day installation promise, but the appointment was scheduled 5 days later. Salesperson stopped responding, and there’s no way to contact the installation team or cancel for a refund. Learn from Airtel!

  • _hari_mohan_
    𝕳𝖆𝖗𝖎 𝕸𝖔𝖍𝖆𝖓 (@_hari_mohan_) reported

    @reliancejio @JioCare I am working near at Kartvya Bhawan, New Delhi at your network suck. I am not able to sent single image in 1 minutes only face buffering

  • raushankumar113
    Raushan Kumar (@raushankumar113) reported

    @reliancejio Waiting on call to fix my problem but no one is responding . Call is going on since last one hour.

  • _akashbhau
    Akash Agrawal (@_akashbhau) reported

    @JioCare Now I want action against the Jio store employee. The customer is harassed for money and you people do not help the customer. Take the legitimate fee, why are unnecessary money demanded?

  • Vintosh
    Vineet (@Vintosh) reported

    @Mrsinha Yes network quality has dropped drastically and holding uninterrupted calls is not possible. JIO impossible to talk on direct line only whatsapp calling works. @reliancejio @PMOIndia

  • blizzardplador
    Oooo Poochi Choooo (@blizzardplador) reported

    @JioCare Hi, I am not okay with you auto generated messages. It doesn't solve my issue.

  • ai_k5h0
    (@ai_k5h0) reported

    @Airtel_Presence Fix this as soon as possible Will have to port to jio soon @JioCare

  • yaaardeval
    deva.lol (@yaaardeval) reported

    @JioCare But for how many days ? Its been 13 days I’ve complained, still not getting the answer ? Not getting a single good service ? And i told you, they rarely speak their names, and I called on your service number.

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare I expect an immediate resolution, a revised firm ETA and an explanation for why the committed timeline was missed. (2/2)

  • 8454faacd5be4a4
    Sriram Gade (@8454faacd5be4a4) reported

    @JioCare Is there anything else except these copy paste answers from you and your all supporting team. No one is visited here atleast to address our issue,. You are fast in provide new connection but not in case of service, China item

  • dearpintya
    पिंट्या (@dearpintya) reported

    @JioCare But my question is Why should I pay and suffer for your unsatisfactory service and negligence ? And for how long we have to discuss like this ? Dear @nch1915 @jagograhakjago Need your attention.