Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (16%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Kolkata, Patna, Chhindwāra, Mumbai, Nagpur, Bengaluru, Ahmedabad, Vadodara, New Delhi, Raurkela, Shillong, Dehra Dūn, Guwahati, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 1 hour ago |
|
Pune
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Patna
|
Wi-fi | 5 hours ago |
|
Chhindwāra
|
5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deep@gmail.com (@wpultimate) reported@JioCare worst service of Jio Air fiber #worst #internet #service 15 calls but not solution only give fake promise.
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समीर झा (@jhasamir206) reported@JioCare Internet hardly works, calls keep dropping, and the network quality is unacceptable. If this issue is not resolved immediately, I'll be forced to port my number to another operator. #Jio #JioCare #NetworkIssue(2/2)
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Zoro (@ZoroxDev) reported@JioCare @reliancejio After 2 days, today technician came and solved the issue.
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nitul ojha (@nitulk) reported@iamnitinkarn @reliancejio not yet working, a failure at times of emergency. @DoT_India needs to evaluate such conditions before giving licences.
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Aditya (@AdityaCh6634) reported@JioCare Hi @JioCare, this isn't app-specific. The issue affects all apps and websites, including YouTube, Instagram, WhatsApp, Chrome, Speedtest, and general web browsing. The problem is poor network quality in my area, not any particular application.
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Adv. Bipin Dubey (RIS) (@bipin7189_4bjp) reported@JioCare You have spine to ask this? Your backend team closes the complain even without addressing it, engineer doesn't visits the house to be see what exactly is the issue. In my building we had almost 50+ connections which is not bought down to just 4, this is bcoz of the Services...
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ShubhCSK💛 (@Shubh20_) reported2/2 They are saying the service have been restored and everything is working fine but nothing have been sorted it seems they are unaware of everything Please look in it as soon as possible @JioCare @reliancejio
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Kumar (@96Vikash) reported@JioCare @JioCare My connection is down. Previous complaints were closed without resolution, forcing me to re-raise them. I pay for service, not excuses—especially when there’s been zero rain. Your incompetence is causing me financial loss. Are you responsible for this? #JioFiberDown
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Dr sagarkante (@sagar_53) reported@JioCare After a 20-minute wait, your customer care representative offered the usual "it'll be resolved in 4 hours" line, despite the issue lingering for 10 days. 🙄 #CustomerService #WaitTimes #Frustration
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Adv. Aman Thkaur (@advocate_amant) reported@JioCare what’s the hell u doing now u even have stopped answering the tweet even good new I have asked 100+ society residents to disconnect ur service and the process has been started
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patricio (@Vpattrik) reported@JioCare after spending 2 days trying to log a complaint it was finally done and since then no one has come to fix the line. Service request no SR000039XS4R has been closed as resolved and the line still does not work. You just lost a customer
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Nitanshu jindal (@nitanshu_jindal) reported@reliancejio what services are you providing here in Navi Mumbai, no internet connection, slow speed even not able to scroll down a tweet. Please look into the matter otherwise your postpaid customer will switch. @JioCare
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roshan jha (@iroshanjha) reported@airtelindia @reliancejio @JioCare Why your Network is not working in Virar East Area, Dist. Palghar 401305, MH since last 3 days? Unable to place a basic 5G/4G call. Data is also not working. What is your role and what you people are doing? Not even able to do WFH. Pathetic
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Venu (@venu1810) reportedHi team, there is no mobile network in my area 560092 pincode. Please check @JioCare
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Devansh Gupta (@OrganicAghori) reported@JioCare @reliancejio @JioCare If you can't provide the connection, at least cancel my order and process the refund instead of making me chase the same issue every day.
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Manoj Kumar Singh (@manojksrpatna13) reported@JioCare @Umangkundu SR00003AIRTV, in reference to this issue, considering our long term relationship, I had decided not to escalate the issue. But in recent time and days, fibre cust care intensionally create issue like my tv get closed without any reason.resolve the issue
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Mihir R Shah (@shahmrj) reported@reliancejio Sorry to say but the service which we were proud off is no more been offered. People in your company are just sitting and not working at all. Shahi the manager in Borivali W branch doesn't have any answer for why the engineer is not visiting my location for fixing
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Pranav lad (@pranavlad14) reportedDear @JioCare, I recharged my JioAirFiber with ₹824.82, but my connection still shows **"Data Exhausted"** and the internet is not working. What's even more frustrating is that your customer care IVR doesn't provide any option to connect with a customer support executive
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Saurabh S (@saransaaurabh) reported@JioCare Hi - pathetic service from Jio. My internet is down for 4-5 days and no one has come to fix it. Called your 18008969999 at least 15 times and only time slot keeps changing. It was supposed to be fixed today and service engineer assigned was Atul Dixit 8076802474 who was supposed to fix it before 8:00pm. He called just now to say he cannot come and shall TRY to come tomorrow. With this pathetic customer service, pls cancel my Jio connection
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Anushka Ghosh (@anushka_ghosh) reported@JioCare it’s been 16 days without internet connection today. Seriously??? If there is no service engineer coming tomorrow, I will place a disconnection request and pay no dues cause I haven’t been able to use WiFi since 21st June. So bloody disappointed 😠
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Saurabh S (@saransaaurabh) reported@JioCare Hi - pathetic service from Jio. My internet is down for 4-5 days and no one has come to fix it. Called your 18008969999 at least 15 times and only time slot keeps changing. It was supposed to be fixed today and service engineer assigned was Atul Dixit - mobile 80——-474 who was supposed to fix it before 8:00pm. He called just now to say he cannot come and shall TRY to come tomorrow. With this pathetic customer service, pls cancel my Jio connection
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Alex Dyson (@AlexDysonvlog) reported@airtelindia, e.g., @JioCare or @airtelnews Hello, I am facing issues with 5G connectivity in my area despite having a 5G-enabled device and an active 5G plan. The network keeps switching to 4G. Requesting you to look into this at the earliest. Location: Jharkhand Pakur
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Altaf Khan (@AltafKhan1121) reportedSame case with jio in past few days, @JioCare they dont fix the slow internet issue. I've been getting 2mbps (UNLIMITED 5G) Location thane west 400604
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Huston (@StingTwits) reported@vasaivirarinfra Let him start with punishing @JioCare first. How can a major network provider vanish for 3 days.
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AMIT KUMAR (@topsecretamit86) reported@JioCare You are repeating this sentence "your request is already in process and it will be resolved at the earliest" since 29th June but nothing happened. Also you are sending SMS on my registered mobile no that you may cancel the connection but you will not get any refund.
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ShubhCSK💛 (@Shubh20_) reported1/2 Since 6/7/26 there is no network In our Area Due to heavy rainfall and there were no electricity but now electricity is restored and rain has quite a bit but still there is no network ,not able to make calls can't use internet,Zero speed and I contacted @Jiocare 2 or 3 times
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Jyotiraditya Kushwaha (@SoulJitu14) reported@JioCare @JioCare If it can't be install tomorrow, pls cancel my fiber connection and refund my money. There is no use after tommorow for me. Also, your vendor are liars and just ignoring my call from morning. Is this the way of treating your customers?
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Amit Patel (@anantamitpatel) reported@reliancejio One of the worst internwt provider in india........
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Gaurav Rathi (@005gauravrathi) reported@JioCare Your Jio App is of no use..cannot create another SR if no one is acting on the old one as they updated status as resolved. If you want to support ...please raise a ticket and schedule engineer visi to check the modem.
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Jyotiraditya Kushwaha (@SoulJitu14) reported@JioCare @JioCare How can I connect with customer support. I am not able to login in my jio fiber account. What's the wrost support system you have. How can I connect technical support.