Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (16%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Pune, Delhi, Chandigarh, Lucknow, Patna, Panaji, Chhindwāra, Ahmedabad, Bhīlwāra, Ranchi, New Delhi, Kolkata, Vijayawada, Mumbai, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 31 minutes ago |
|
Delhi
|
Internet | 51 minutes ago |
|
Chandigarh
|
Internet | 3 hours ago |
|
Lucknow
|
Internet | 4 hours ago |
|
Patna
|
Wi-fi | 4 hours ago |
|
Panaji
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deepjyoti Tamuli (@TamuliDeepjyoti) reportedPoor mobile connectivity in Hafaluting, Sivasagar, Assam has persisted for years. Just 10–12 km from town, Airtel and Jio barely work. Everyone depends on mobile data. Why is this still unresolved? Authorities must act now and ensure a permanent solution.@airtelindia @JioCare
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VT (@vgtink) reported@reliancejio @JioCare is this mobile issue or your network issue kindly respond
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Sharanya Varma (@SharanyaVarma) reported@JioCare What a pathetic service!!I have been struggling since yesterday for my payment update of jio fiber.I am tired of constantly tweeting and messaging in your private dms.@_MukeshAmbani if you aren't capable of providing proper services,shut down your business.
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Ajay kumar (@ajayn1729) reported@JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights
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Fahad Aqeel (@aqeel35597) reported@JioCare These are the same promises happening from last 2 month still not team no solution no action
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rajkamal rai (@rajkamal1980) reported@JioCare Hope u got first point since 3 days they are coming daily and post they leave again issue occurs they are not able to do rca and rectify
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Unaccompanied Thinking (@foolsmanual) reported@JioCare My jio fiber account says data exhausted. I click on add data button in my jio app App redirects me to recharge ISD call package of ₹502/₹501 in hurry i pay for 502 pack which i never wanted but was looking for ad on data. Now i have lost my 502 rupees to jio
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Ankush Verma (@Ankushverma2112) reported@reliancejio I am making payment through Jio Payment Bank, it is saying that there is no limit and there is no option in the application to check the limit. Is there any problem in the server?
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Pradip pahari (@Pradippahari5) reported@reliancejio Looting money from common people...bad service
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Ashish Rai (@AshishR11931632) reported@reliancejio @JioCare @reliancejio Just posting IPL rants like unemployed youth You have taken our money and ought to provide service 50 days and still no resolution
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Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
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HARISH (@Harish04518669) reported@JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.
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Sanjay (@sanjay_katriya) reported@JioCare @reliancejio He promised me that you will get YouTube black premium but I didn’t get it ans also I should get latest C6 outdoor unit but got very old unit, Once again Jio Team cheated me, very frustrated with the service, after paying 100 Mbps, geriatric 30 Mbps benifit.
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kii (@taysversion0) reported@reliancejio wanted to complain about slow internet speed but when I went online my jio speed was so slow it didn't load. Your customer care dial up is useless
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Éññu Xèñt Mèér رافضی 🇵🇸 (@mirarif95) reported@JioCare Facing network issues every other day with in Gund Hassi Bhat, Srinagar 190017 Jammu and Kashmir. Calls keep dropping and internet speed is very poor. Tower ID: PATTAN0002 If this is not resolved soon, we will switch to Airtel . Please act urgently.
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Vishnu Virat (@iVishnu_X) reported@JioCare @JioCare How many times will you repeat this useless script? Either resolve the issue or stop wasting my time
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Mintu Ghosh (@MintuGh33264335) reported@JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.
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Harkeshsharma (@warrior_9496) reportedHey jio i am using jio airfiber and there was some technical issue in the wifi so i called the technical assistance who installed mu connection whose no is 310605532228. He taken the output device with him now isn't picking up call not giving any reply. @reliancejio @JioCare
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kokatesandeep (@kokatesandeep1) reported@JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?
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rajkamal rai (@rajkamal1980) reported@JioCare since 3 days regularly we are complaining for jio fiber net issue person comes does something evening again it stop working why hell we pay bill regularly
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Vijaybhaskar (@D_VjBhaskar) reported@JioCare my 5G not working from evening only 4G is working Mobile number sent in DM
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संतोष गोयनका 𝕏( मोदी का परिवार) (@scorpiosantosh) reported@JioCare since last 48 hrs Jio Fiber is not working in our area Indirapuram Ghaziabad 201014. We had approached jio care 1800 896 9999 on Sunday at 14.52 hrs. and being assured team is working on it, issue will be resolved within 2hrs. But sorry to say problem not resolved.
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Zorix ff (@ShivamKuma59519) reported900900 I have recharged but the network is not working properly. I myself am new, I will tell everyone to get it ported to Airtel. Airtel is very powerful. @reliancejio @_MukeshAmbani
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krishna (@krishnasahux) reported@JioCare After poor service they can't refund I am not using air fiber a single day only tachnician test net speed and as per 30mbbs speed connection showing 15 to 17 mbbs speed and during I said him I am not satisfied pls cancel this
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vivek singh (@vivek27290) reported@JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.
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Lavu Harshith (@HarshithLavu) reportedWhat’s going on with @reliancejio faced frequent internet issue majorly during @UPI_NPCI payments at shops which is quite irritating. It is understandable that at D-mart it might be bcoz of huge crowds but at Kirana stores not expected looking fwd to MNP what do u guys suggest
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Anil Sharma (@AnilsVibe18) reportedHi team @reliancejio @JioCare my Jio landline number +91-4031952258, I am not getting proper internet from 4 days, internet is getting disconnected again & again & speed getting slow down please do the needful
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sunil thapa (@sunil9jan) reported@jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T
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SHIVAM SRIVASTAVA (@SHIVAMS07764929) reportedToday also request created no one came for the installation abhi yahi new wifi connection houta toh turant 30 min me aata. This is the main reason why most of the people trust Jio more then Airtel. Your customer support is the biggest flaw. @airtelindia @Airtel_Presence @JioCare
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keval patel (@kevaljivani8580) reported@JioCare Worst network in Ravapar, Morbi since 1 year no signal, calls fail, internet dead. Multiple complaints, no action. Fix within 48 hrs or I’ll file a complaint with TRAI and i manage 15,000 people group in morbi so if problem is not solved then i port all user to airtel.