Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Patna, Deoghar, Chennai, Guwahati, Pune, Bengaluru, Mumbai, Vijayawada, Bhopal, Jodhpur, Ahmedabad, Ranchi, Kolkata, Shillong and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Patna |
Internet | |
| Deoghar |
Internet | |
| Patna |
Internet | |
| Chennai |
Internet | |
| Guwahati |
Wi-fi | |
| Patna |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rushva
(@Rushvas) reported
@reliancejio @JIOFIBER8 Very poor service. After 15days, not able to resolve the issue even when we provide the RCA of the issue. We get the call at the time of ticket closure and the caller cuts the call in between the conversation and ticket gets closed. Very pathetic exp
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Dr. Shivani Shukla (卐)
(@DrShivanii991) reported
@JioCare @jiocare Till yesterday the call used to be made in one go from Jio. Yesterday I got a call from customer care in which I told that the problem has been fixed. But from this morning again the problem is coming in calling from Jio. The call itself gets disconnected. #jio
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Romsa
(@Romsa19) reported
@reliancejio @rajasthanroyals Jio internet service is too slow in Jaisalmer city 345001 indira colony the same was confirmed by jio customer care. Jio team please compensate this unavailability of service by extending our plan validity.
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Ritwik Raje
(@thats_wired) reported
@JioCare Its been 2 weeks that your absolute horrible service has been incompetent for. All your channels are malfunctioning from registration of a complain till service. And I dont think I will ever recommend #jiofiber to anybody in my life.
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Wasim Khan
(@wasimmasum) reported
Why internet is not working properly in Faridpur (721130) ??? Year after year .. is there any solution !!!! # @JioCare @reliancejio ???
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Chitranjan Gupta
(@chit1802) reported
@nation1st @JioCare @JioCare I am noticing your hopeless customer service. 😡😡😡
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Shripad Krishna
(@shripad_krishna) reported
Day 1 of complaint raised. Customer Care executive admitted service engineer was not even assigned due to non availability. Was assured it'll be solved by 12 AM today. Asked for service engineer number. Was denied. Asked for supervisor. Busy in meeting (what meeting?) @JioCare
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Ranjeet Bhosale
(@RGBhere) reported
@JioCare worst service, recharge of rs 719 failed, though the amount got debited from the bank yet no services or no refund. Worst contact centre support. Porting to @airtelindia
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Shripad Krishna
(@shripad_krishna) reported
@JioCare I'll be documenting everything. Seeing how people weren't even assigned a service engineer for days (and some even for a week) I have no belief my issue will be solved in the next few hours (your customer care rep said it'll be solved in 2 hours). Happy to be proved wrong.
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Nabendu Bikash Pati
(@bikash_pati) reported
@reliancejio @JioCare today your tech is saying "this is not the number", "you need to call the tech support"????? When it is mentioned in your email to call on 1800-893-3399???? The guy tells me it was cancelled due to a technical issue.
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Shivani
(@Shivani34520963) reported
@JioMart_Support @reliancejio @JioMart I want to return fovera cushion.. And unable to talk to you people to schedule my return pickup. Please help me out in this Thanks Shivani Agarwal 9839624673
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Manav Jha
(@ManavJha11) reported
@JioCare @reliancejio I raised an issue with my JioFiber yesterday, your executive came and said to surender the Fiber connection as they won't fix it. Is this how you give customer satisfaction? My query has not been resolved yet. This is how customers should be treated. Right??
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Tushar Sharma
(@TusharS80137885) reported
@jiocare This morning my jiofiber plan expired. by mistake i recharged it with 30mbps plan instead of 150mbps.. now i want to upgrade it to 150mbps.. please help me in this
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Shripad Krishna
(@shripad_krishna) reported
Just got assigned new service request number — SR00001ANOI2. What happened to old service request number? Bet it was closed without resolution. Keeping a record of every single thing the Jio Customer Care is doing. From emails, phone conversations to customer complaints @JioCare
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M.A. Alam
(@MAAlam620) reported
Why do you completely shut down the internet every day from 7:00 pm to 10:00 am the next day? @JioCare
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Subrata pal
(@Subrata86309213) reported
@reliancejio Basubati village panchayat geo network is not very good
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kiran kumar
(@kiranku24827761) reported
@JioCare Worst services. I took new connection a week ago since the day of installation done net work speed is slow only. I have informed n requested for service engineer visit. It almost 5 days of time to visit my place after many calls n compliants. My speed got more worsen
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Nabendu Bikash Pati
(@bikash_pati) reported
@reliancejio @JioCare When I asked what technical issue, he says the third-party vendor cancelled the product????? I asked him to give me the location of the office and I will pick it up and then he goes dead silent for 2 minutes and then saying the "product is out of stock"??
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Ashish Dixit
(@1536ab9e75e5499) reported
@reliancejio @JioCare Hi Since last 2 weeks we are not enjoying jio network service in our home location delhi 110059. we are facing call drop & data problem, Kindly take up this matter very seriously 5jio number in my home & we unable to talk each other because of you.
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Ritwik Raje
(@thats_wired) reported
@JioCare After 20 calls to your "jiocare" no., scheduling service 5 times by your engineer, not showing up, not picking up, then today your engineer, another one, 2 people have been calling me, told me that I dont pick up my phone, i am never available. 1/2
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sandeepjoshi
(@sandeepjoshi189) reported
Raised a request with @reliancejio for relocation of an already existing internet connection on 21st April. t's been 7 days now and issue isn't resolved the guys at Jio still saying , sorry for the inconvenience sir , we've escalated the issue sir , we understood trouble sir.
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Sudhanshu Sharan
(@OSHEKHAR) reported
@reliancejio @JioCare Internet very slow for last few days in Patna-1 high court Ara plz look into it @DoPTGoI
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Manav Jha
(@ManavJha11) reported
I have been calling the executive since morning to come and fix it but what they are giving me is all those bullshit excuses of not coming. My service request number is SR00001ANC19. Hope to hear from you soon. @reliancejio @JioCare @JioFiberVoice
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kiran kumar
(@kiranku24827761) reported
@JioCare worse after the service engineer visit. They are simply saying everything looks ok sir we need to check from back-end
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Ritwik Raje
(@thats_wired) reported
@JioCare so basically, i have to be 24*7 available, at the beck and call of your engineers, to repair my wifi. Is there any lower that you guys can go? What do you say in your training, **** the customer, look at your convenience?
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Nabendu Bikash Pati
(@bikash_pati) reported
If your product is "out of stock" and you are not capable of providing them to your customer, why are you saying that "I made a request on the cancellation of the product"????? @reliancejio @JioCare
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Manav Jha
(@ManavJha11) reported
@JioCare Do you really think that it will help? He will come again and say that it is not possible to fix it fed up with your service.
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Wasim Khan
(@wasimmasum) reported
@JioCare Already DM the details.. Please look into this and resolve the issue as soon as possible..
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Mahesh Chavan🥀
(@mello_boy_07) reported
Hello @JioCare my jio network is not working properly please solve it otherwise I will shift on another network.
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Shripad Krishna
(@shripad_krishna) reported
@JioCare I will be posting every interaction I have with Jio Customer Care here. Have read horror stories on Twitter already. So want to document everything. If issue is resolved, as you have promised, by today, I'll update that too. At this point, i don't believe your empty assurances.