Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 2: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Mumbai, Pune, Chhindwāra, Kawardha, Bhubaneshwar, Patna, Jaipur, Kolkata, Kanpur, Bhopal, Bengaluru, Cochin, Agartala, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Total Blackout | 46 minutes ago |
|
New Delhi
|
Wi-fi | 47 minutes ago |
|
Mumbai
|
Total Blackout | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Kawardha
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Satan (@DadaDaarubaz) reportedAirFiber has been terrible & there’s no way I can get to talk to a human. Local reps are useless, they won’t move until I raise an official complaint. Your app shows no way to raise a ticket, the call menu is useless. Find a way, fix it today or im switching @JioCare @reliancejio
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Dhruba Hazarika (@codeWdhruv) reported@JioCare I’m facing serious network issues. I can’t use the internet properly, and whenever I try to make a call, it gets disconnected in the middle and shows “Call Failed.” I’m unable to even contact support through a call. Please look into this issue urgently.
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Sohail Muzaffar (@sohailm321) reported@reliancejio @JioCare The dealer has collected money 3 days ago and never respond to the calls. I would request you to kindly suspend the dealership of this fraud.
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Thakur Gauraw Singh (@ThakurGaurawSi1) reportedDisappointed with @CareJpb ! Placed an arbitrary lien of -₹83.50 on my Zero-Balance A/c (xx472067) against RBI guidelines. Support says quarterly fee is ₹29.50, but neither explaining math nor closing account (Ticket #9543828). Reverse lien & close A/c ASAP! @RBI @reliancejio
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Ajit Pradhan (@MeetAjitPradhan) reported@JioCare Raise a service request and send engineer to my location to check the problems
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Sagar Rai (@S_a_g_a_r_r_a_i) reported@reliancejio @JioCare You’re making a huge mistake by putting an AI agent btw customers and actual support. Even raising a single complaint has become impossible. The AI keeps getting in the way instead of resolving the issue or connecting the customer to a support representative
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RAHUL AGARWAL (@dragarwalrahul) reported@tanyachawla31 @reliancejio Wait atleast 4 month . Same issue i faced .after multiple mailes and tweets @JioCare refund after 4 month .
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Product Master(Ajay Kumar) (@productmaster_) reportedI was been discharged from Reliance Jio and complained on Samadhan portal but no action from 2 years very bad till now Complaint no.:- 3007202676370 3007202676412 109202645397 @narendramodi @reliancejio @mansukhmandviya
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Vivek (@KVivek_Anandh) reported@reliancejio JioFiber complaint registered on 31 Aug for the fiber cable disconnected between the distribution point and my home. Still unresolved after several days. This is a basic connectivity issue. Please escalate to the senior field team and restore connection immediately.
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kiran sanghishetti (@kiransangisheti) reported@JioCare 1/2 Sudhanshu - Again, the exact same copy-paste response: “our team is working on it” and “you’ll receive an update at the earliest.” At this point, I’m not even expecting a resolution from Jio anymore. @nch1915 @jagograhakjago
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GAURAV MATHUR (@gauravm31) reported@JioCare Scripted replies. No solution till now.. pathetic
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Kunal (@kunalmeena57) reported@JioCare The complaint was closed automatically yesterday after that i called you today to reopen the complaint and how you guys can give remarks as the problem is resolved. Without any visit and without any actual resolution. This thing is called scam. @jagograhakjago
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Akash Shivhare 🇮🇳 (@ashivhare1990) reported@reliancejio @JioCare no network in my mobile for the past 30 minutes...pls fix it.
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Sanjay Singh 🇮🇳 (@techiesanjay) reported@TRAI @JioCare 2/7 First, I called Jio Customer Care and clearly asked for permanent closure of my Jio AirFiber connection. They took all the details and transferred me to a senior agent, who again took the same details and confirmed the closure request.
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Anup Thakur (@anupthakur26) reported@reliancejio at location cresent highet Lucknow near LULU mall network is pathetic request improve it.
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Kamal Singh (@bravokamal_) reported@Nishikant_34 @JioCare I also faced the same problem. Their service is one of the worst service. Totally disappointed. Pathetic response.
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Sagar Ramanuj (@SagarRamanuj_) reported@JioCare @reliancejio @nch1915 provide me with the exact refund date and refund reference number. Despite repeatedly contacting you and sharing all the required payment details, I have not received any proper response or resolution.(2/2)
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Ayush Agrawal (@CuteYapa) reported@Akshat00803652 @JioCare Hey Akshay. I am facing the same issue. Please tell me how it got sorted?
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Shivakumar (@Skumar_654) reported@JioCare Mukesh Ambani what about my issue, Still how many months I wait. Facing JioHome app login issue since June 20, 2026. Your lazy employees still not solved @RIL_Updates @reliancejio
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Gurujyoti Rout (@GurujyotiRout) reported@JioCare Dear Team, Before assuring someone please check what is the issue and how your engineer's are trained...I am unable to access my internet since last 3 days. Your customer care executive promise to close it by today.. why you irresponsible???
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Naresh Mintri (@Yogamaestro) reported@Nishikant_34 @JioCare With increasing customer base their services are getting worse.
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Bipeen Singh (@Tahkur07) reportedPathetic mobile network from @Airtel_Presence . across Navi Mumbai. I ported from @JioCare to Airtel hoping for better connectivity at my home location, but the experience has been extremely disappointing.
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Sohail Muzaffar (@sohailm321) reportedHi @reliancejio @JioCare This to report a fraud your authorised seller is doing. They are doing KYC and collecting money from customer and never pick up the call again. Kindly take appropriate action and ban the seller as they are fraud and do scams. Dealer no: +91 92418 34724
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sandip kapde (@SandipKapde) reportedJio Customer Care promised my pending refund would be credited within 24 hours, but there is still no refund or update. This is unacceptable after repeated delays. Please process my refund immediately and share the transaction details @JioCare
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Sundar (@i_amsriram23) reported@JioCare Remote not working
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Mohit Betala 🌞 (@mohitbetala) reportedStrongly suggest to avoid for #Jio for telecom/broadband services. 1. Bought a new number sim from Jio Store on Sunday, (30th August) - its still not working. Visited store 3 times. Call centre puts on hold for 50mins, just to forward call to a Sr. @JioCare @reliancejio
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Rajesh Chauhan (@Rajesh_Chauhan3) reported@JioCare @reliancejio Almost 10 days completed but still issue not yet resolved
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Jeet Dutta (@Dutta_Jeet99) reportedDear @reliancejio @JioCare it's been 10 years today I'm using Jio sim. I've been a loyal customer to you, so in return can I get some gifts from you?
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Praveen Upadhyay (@BeingPraveenU) reportedThey keep saying same thing that we are working on this, check above screenshots last month and today’s reply. It’s been more than 3 months they couldn’t provide service but took full money. Why don’t you refund if can’t provide service? @reliancejio #fraudJio #jio #reliance
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vivek ranjan (@vivekranjan3) reported@JioCare @JioCare you shameless folks neither cancelled the order and issue refund not bothered to update me of status.