Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 02/28/2026 22:25

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pākhanjur, Mumbai, Jammu, Lucknow, Chennai, Kolkata, Delhi, Hyderabad, Ahmedabad, Bengaluru, Jaipur, Rohtak, Guwahati, Malappuram and Bhubaneshwar.

Loading map, please wait...
City Problem Type Report Time
IndiaPākhanjur Internet
IndiaMumbai Total Blackout
IndiaJammu Internet
IndiaLucknow Internet
IndiaMumbai Internet
IndiaChennai Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Muraliambidi Murali Krishna (@Muraliambidi) reported

    @JioCare You are experiencing internet issue as there are many users using internet at the same time.We are working to improve our services in your area. However, we cannot commit a date now.Appreciate your patience and look forward to your continued support." @JioCare @reliancejio

  • bahulapanguluri Bahula Panguluri (@bahulapanguluri) reported

    @umeshgadsing21 I remember going through the same turmoil time and again with these people the only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your number to @JioCare

  • NishankRajAnand Nishank Anand (@NishankRajAnand) reported

    @reliancejio hi I have done recharge for jio fiber via my jio app however money has got deducted but recharge never happened this was for jio fiber connection can u help

  • gujjuchookro sagarkdoshi (@gujjuchookro) reported

    @JioCare want gst invoices #help

  • Muraliambidi Murali Krishna (@Muraliambidi) reported

    @JioCare See your customer representative response. " Murali,I am sorry to know that you are unable to use internet service.This is surely not the experience we want you to have with us.Thank you for sharing the required details.The coverage in your area is good.

  • JangamRutik Rutik Jangam (@JangamRutik) reported

    @JioCare I am waiting for my fibre relocation .Customer care not responding. I have raised my issue of relocation Process.They called me and said disconnect your fibre and take local broadband. If you are not providing 300m to 400m range relocation why you started this jio fibre

  • rupeshec0440 Rupesh Mishra (@rupeshec0440) reported

    @JioCare More than 40 hours of outage now. No engineer visited so far. Moreover, the service request got automatically resolved last night. Are you seriously here to help? @jagograhakjago

  • imdharsang Dhar Sang (@imdharsang) reported

    Network of @reliancejio is getting bad to worst… #internet speed and #network …

  • HarendranathP15 Harendra Nath Pandey (@HarendranathP15) reported

    Internet connection of Jio network is not working properly in my mobile no.9451086437. The concerned officials are requested to see the matter. @reliancejio

  • Krishna83084665 KrishnaPrasath (@Krishna83084665) reported

    @JioCare Dear Mr Sridhar, Please note Jio ID no 4435540038 and mobile no 9176790713. I need quick resolution. Pl call me incase any doubts

  • SrujithV Srujith Velumula (@SrujithV) reported

    @JioCare I am still waiting for the resolution. Any plans to resolve this? Or the strategy is to wait till I am tired and give up??

  • chirag_laxman Chirag Laxman (@chirag_laxman) reported

    @airtelindia The most pathetic services you guys provide for broadband. My fixedline number is 08041636999 and i face Internet issues daily. Now when I tried to connect with Bhargavi the call disconnected. @reliancejio has better services and quick resolution.

  • LaxmanShewalkar Laxman Shewalkar (@LaxmanShewalkar) reported

    @reliancejio the network was again down in kalyan dombivli region. It stayed down till I reach vashi. There i had to restart my phone to get the network back. What's happening yaar?

  • SaadS3131 FDE Saad (@SaadS3131) reported

    @JioCare @reliancejio for the past 3 days we are getting high ping in valorant and fortnite the issue seem to be found in routing of jio no one is able to play due to high ping please fix this routing issue iimmediately. All the jio users please rt and share so jio can fix this

  • ShwetaTiwary8 Shweta Tiwary (@ShwetaTiwary8) reported

    @shravan_THADANI They claim that they have good network, but ground reality is something else. I have had this experience in the past, finally moved all my numbers to Jio, suggest you also do the same @JioCare

  • priyannka9khana PriyankaKhanna (@priyannka9khana) reported

    @VIKASDW22483513 Their services have went from bad to worse. The only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your to @JioCare

  • rohan_rajwar Rohan Rajwar (@rohan_rajwar) reported

    @reliancejio you got to be kidding me, I paid fir 3m plan but 8 didn't even get 1month service showing it will be expire within 24 day?

  • RakeshSOfficial Rakesh Sinha 🧑‍💻 (@RakeshSOfficial) reported

    My experience with @JioCare is worst. I would only say that PLEASE NEVER BUY JIO FIBER connection. Service is below standard. Customer care is absolutely useless. I am facinf internet issue from last 30 hours but no solution yet.

  • CAVIKASGARG VIKAS GARG (@CAVIKASGARG) reported

    @JioCare poor network connectivity in metro caused me loss of 10k,irritating a lot. Frustrating

  • SanjayVataliya1 Sanjay Vataliya (@SanjayVataliya1) reported

    Dear JIO Team, I have done recharge for my jio fiber with plan 999+GST considering that offer having Amazon Prime OTT app subsrp as same was showing while recharging however post recharge it's not available and this is cheating/misleading to customer. @JioCare @RelianceJioCare

  • mailtoharshm Harsh Chetan Mapara (@mailtoharshm) reported

    @JioCare I need the engineer contact details to follow up the process now. Tired of calling clueless customer care helpline number.

  • Shashi99538711 Shashi kumar (@Shashi99538711) reported

    @reliancejio your network not working 28th days... Why..? Ur plan 27 days..?

  • tariquexl Tarique Ahsan (@tariquexl) reported

    @reliancejio @JioCare please improve your network services don't increase only tariff. Pathetic network at Udyog Vihar phase-3 Grugram. Can't even pay through UPI... #poornetwork #patheticservice

  • MajumdarSwati Swati (@MajumdarSwati) reported

    .@JioCare Yours is the only company who force their existing customers to buy new plans every year with no provisions for upgradation But never return the money of previous connection. BIG FRAUDS.

  • Ashish03939737 Ashish Goyani (@Ashish03939737) reported

    IN my mobile phone network issue to many days so please solve it.s @reliancejio

  • thakur_sonesh SONESH THAKUR (@thakur_sonesh) reported

    @JioCare I will delete when issue resolve

  • pmofficIndia Dakiya (@pmofficIndia) reported

    @JioCare @reliancejio I can't even call to anyone for 2 days . No network coverage . Location pimple Saudagar, 411027

  • Shivkum05689200 Shiv Kumar(ಶಿವ ಕುಮಾರ್) (@Shivkum05689200) reported

    @reliancejio @JioCare Am facing network /call drop problem in Prestige Obelisk Building , Kasturba Road, Bengaluru.

  • Akash3996 akash (@Akash3996) reported

    @reliancejio I want to cancel my jio fiber pathetic service

  • Dushyanto Dushyant (@Dushyanto) reported

    @reliancejio , I'm based at lucknow vrindavan area , it was my biggest mistake to opt jiofiber instead of airtel xtreme , jio service engineers are unable to rectify net speed issue. Pl refund my deposit n remove connection. Hopeless services in lucknow