Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Guwahati, Chandigarh, Dehra Dūn, Mumbai, Hyderabad, Chhindwāra, Nashik, Shirpur, Indore, Ahmedabad, Chennai, Kolkata, New Delhi, Bhubaneshwar, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 54 minutes ago |
|
Chandigarh
|
Phone | 1 hour ago |
|
Dehra Dūn
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dabbu (@ds65pds) reported@JioCare @jagograhakjago Please provide the transaction reference number and the exact date of credit. If the refund is not processed within 48 hours, I am lodging an official complaint with the National Consumer Helpline (NCH) @JioCare
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Gaurav (@gauravh1) reported@just_a_techy @reliancejio @JioCare Don't switch to Airtel now, as they are experiencing more network issues. If Vi has better coverage there, then switch to Vi.
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desi style (@vedtiwari18) reported@jagograhakjago What a pathetic service.Weeks of repeated outages, missed engineer visits, auto-closed tickets, endless template replies, and now a full bill without resolving the reimbursement.This has been an exhausting and frustrating customer experience @JioCare @reliancejio
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Abhishek Goel (@Abhishekg_jmd) reported@JioCare @reliancejio - There is real struggle and frstration to shift my wifi connection from one wing to another wing in the same society in Pimple Saudagar, Pune. The after sales service is really bad. Please intervene and do the needful.
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Chandan Chainani (@chandanchainani) reported@JioCare @nch1915 @consumercourtin Please stop shifting the burden of investigation onto me. You know which engineer was assigned to my service request—verify the facts with him. The issue is simple: the engineer refused to replace the faulty fiber cable, demanded money, and I continue to face recurring outages.
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Abhisek Verma (@Abhisekk_verma) reportedStill no response after days. Customer care is unreachable,chat is only a bot, and the local team keeps giving false assurances. This has affected my work and has been my worst customer service experience. Please escalate this immediately. @JioCare @reliancejio #JioAirFiber (2/2)
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nikhilsharma.08 (@nikhilsharma_08) reported@JioCare SR - SR000037CIE3 its been 2 months since u have taken my complain still no refund. i have tagged u multiple times same response no refund return me my money or i will file a complaint at Cpgram I want my refund asap
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Srinivas Reddy (@srinuguda) reported@JioCare past few months your service is becoming worst. Non of service engineers don't have proper knowledge of issue. Our issue SR00003A4A1N is still pending. The issue is at jio pole and service engineer is busy at fixing the issue at home. Entire colony is suffering
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Barid Baran Bej (@iambarid) reported@JioCare Its a big scam. You dont deliver the sim also not cancel it and also not refund the money. Your cust care team also said it was cancelled and money will be refunded. Had i not chkd i wpuld have tht refund had been done. take action on NO00015GDRF n refund
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Hemanthemani (@Hemanthemani4) reported@JioCare We are facing problem since yesterday evening and we are unable to register our complaint. Please kindly the same and inform us.
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Devansh Gupta (@OrganicAghori) reportedWaiting for my jiofiber connection from last 5 days with no updates from anyone. Please support. @reliancejio
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Anmol (@ZeusAnmol) reported@JioCare @reliancejio hey shameless creatures. cockroaches tell me what you guys have decided. to take this **** or to repair? not going to pay a penny beggers until it got repaired. have a bad day @reliancejio
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shalendra upadhyay (@htshalendra) reported@JioCare @JIOAIRFIBERIN @CostmarJio Etah in up, Dear Customer, Service request no SR00003A7ZDZ has been raised in your account. You will receive an update for this request by 05/07/2026 17:07. To track the status of your service requests at your
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Abhisek Verma (@Abhisekk_verma) reported@JioCare Please stop sending automated responses and provide a concrete resolution with an engineer visit and ETA.
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Kunal Mishra (@TheKunalMishra) reported@JioCare My advice to everyone: Never keep both of your SIMs on Jio. If the network goes down, you're completely disconnected with no backup. Please stop claiming to be the best unless you can provide a reliable network. Fix this issue immediately.
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Nat Sciver FC (@afzal_45_) reported@JioCare Without informing us anything prior, how can you cancel the request??
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Yash (@yash91677) reported@JioCare JioAirFiber hardware short-circuiting, burning smell, and water leakage. Active electrical fire hazard. Customer care refusing slots."
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Vikas (@V1kasVerma) reported@JioCare Still facing problems And it is in office so take it as first priorities.
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Ayush Agarwal 📈 (@AyushAgarwalXIM) reported@JioCare This is so very stupid. Instead of getting it repaired as soon as possible, you guys rescheduled it from todays visit to tomorrow? Are you drunk? Why would u do this. Show me where had i asked you guys to reschedule it from today to tomorrow? @JioCare
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare My JioAirFiber installation is pending since 5 days. Order NO0001EC0EV0. Original appointment was 1 July 2026. I need immediate installation today or full refund of Rs 2221.46.Please escalate IMMEDIATELY or I will file TRAI complaint today itself.
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desi style (@vedtiwari18) reported@JioCare @reliancejio @jagograhakjago Why are customers billed in full before their reimbursement request is even processed? This is not how customer-first service should work.
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pushkar jaiswal (@pushkarjaiswalg) reported@JioCare I want you guys to act on it. Take the ownership and solve the issue. Rather than making false promises.
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Rishav Kumar Jha (@Rishav_Jha_) reported@JioCare @JioCare SR000039XO0H - Future date is NOT acceptable. This is 5th day since payment. Please provide EXACT installation date. If not confirmed in 6 hours, filing TRAI complaint now.
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shubhammurarka (@murarka40) reportedRamaniyam Chaitanya No.1 Madha Church Road Nerkundram Chennai 600107 no network @reliancejio @JioCare kindly confirm that your service in that area or not.
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vaqar sid (@siddiqui057) reported@JioCare You guyss have commited 5 hours that it will be resolved once the recharge is done and now when recharge is done when i am calling your support the ivr is giving deadline to 24 july and not even connecting me to any agent why fooling your customers
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Sandeep Sarin (@sandysarin) reported@JioCare Please check your connection & service history. In the last 3 months your services have been down at least 6 times. You call the service?
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Jitendra Verma (@jitendraverma__) reportedYour phone is no longer your phone. It's a battlefield of spam calls, promotional messages, fake loan offers, credit card sales, and scam links. Companies have turned our personal numbers into marketing databases. Privacy is a right, not a privilege. When will we get a real solution to stop spam calls and messages forever? @JioCare @Airtel_Presence
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Sanket🔗 (@spilledink___) reported@JioCare @JioCare no response or corrective action . The service request has been resolved without any response
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BBR - Amplifying Consumer Voice (@BandBajaateRaho) reported@JioCare check this issue and resolve #bbr #jiotrue5g #consumer
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AnkulJain (@ankuljain86) reported@jio_fiber @JioCare @reliancejio have made service request twice SR000039N82X" and "SR000039CPDT your team placed a resolved status without doing anything My problem is same for Low speed I m facing this problem from last 2 months Whd shd a customer do? Do we have any rights??