Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Raipur, Patna, Indore, Bhopal, Kannur, Bhubaneshwar, Mumbai, Arang, Delhi, Chhindwāra, Agartala, Bengaluru, Lucknow, Kālna, and Bānposh.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur
|
Internet | 3 hours ago |
|
Patna
|
Internet | 3 hours ago |
|
Indore
|
Total Blackout | 3 hours ago |
|
Bhopal
|
TV | 3 hours ago |
|
Kannur
|
Internet | 4 hours ago |
|
Bhubaneshwar
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Proud Indian (@proudindian1801) reported@JioCare Again today...i have been allotted a slot of 7 to 8 pm? And your technician does not work agter 6 pm..How my complaint is goint ot be resolved?
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Jinsunwoo | base.eth | ⌘ (@Jiinsangwoo) reported@Ahmadx_9 @JioCare Somebody help this poor guy 🫠
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Gaurang Ganatra (@gaurang_ganatra) reported@JioCare @JioCare Complaint raised on 13 May and still no engineer has even been assigned. Red LOS light is blinking and internet is completely down. Repeated rescheduling is happening without any actual action. Request immediate field escalation and technician visit today. SR000035SG9Z
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Varanasi (@Chandu47039966) reported@JioCare worst service I had applied airtel to jio MNP 15 days ago , I have done all the process to activate my port sim 10days ago but still my sim not yet activated. #jio #reliance #jiosim
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Annual (@Annualive) reported@IndianGems_ @AkashMAmbani Chor hai @JioCare internet service uninterrupted deta nhi hai aur full payment chahiye as if they are providing 24x7 service I hate ambanis
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Narendra Jha (@N_jha5) reportedOne of the worst services from @JioCare Facing internet issues with Jio AirFiber almost every single day. Engineers have visited 5 times already. It starts working for a few hours and then the same issue happens again. Really disappointed with the service and support experience.
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Jilla Sakthi 💛❤️ TVK ❤️🔥 MI 💙 (@Jilla_Sakthi13) reported@JioCare @reliancejio ZERO network in the city & 20+ complaints ignored this month.Your customer care literally disconnect my calls when I ask for help.Can't even load the MyJio app. Is this how you run a business? Take accountability and resolve this NOW😡 #WorstJio
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare 6678318053 PlZ resolve this issue as soon as possible
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Rinku Gupta (@RinkuGupta2012) reported@JioCare is there going to be any resolution to the poor network issue please? Or more of same...
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dileep (@urstrulycinema) reportedResolve by problem with in 2hrs otherwise you need to face the circumstances @JioCare @reliancejio
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Hemanth kumar K (@Hemanth66346321) reported@JioCare No technician has visited to the location I don't have the option to raise the complaint also
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Hemanth kumar K (@Hemanth66346321) reported@JioCare This shows how company is taking care of customers. This is worst kind work I never seen
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𓃵 Ⓚⓐⓝⓝⓐⓝ Ⓡⓐⓥⓘ 𓃵 (@kannan14395) reported@JioCare @JioCare while speaking on call automaticall signal lost... its happening from morning...
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Henilsinh Raj ⟁ (@HenilsinhR) reported@reliancejio it’s been more than 24 hour yesterday someone from there social media team reach out for assistance saying that your query will be resolved on priority today I had appointment of 4 pm no one showed up and no one is responding PM is empathising on WFH and this is service of our leading service provider
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Rakesh mohapatra (@Rakeshm40923357) reported@JioCare Please send someone to my place. It has been 10 days and don’t have any solution otherwise disconnect my connection
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Anuj Madan (@anujmadan4) reported@reliancejio @RelianceJioCare I have booked 2 connections, and your team is not responding. for last 2 days your executives are just telling me that someone will contact- but who will contact? pls fix customer experience
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Raulzz (@raulzzmos) reported@reliancejio Have been complaining multiple times to the service center to change router of jio wifi. Everytime the personnel comes and just restarts router and leaves with no solution to the real problem of intermittent disconnection. Kindly help.
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Arun (@arun_sankr) reported@JioCare Does it take 24 hours for your technician to even begin troubleshooting the issue?
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CA Manman Kumar (@kumar_manman) reported@JioCare Received Service Restoration Message just now. Thanks for resolution. However please improve on customer service as 24 hours outage is big concern. We don’t want to go back to BSNL era.
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Jatt Farmer (@brar_boyz) reported@JioCare I am waiting for my refund more than one month. You move me to private massage and keep sending me same automated massage. I need my refund. This is insane customer service. Very poor
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Prince_Singh 🇮🇳 (@princesingh007_) reported@JioCare team..still I have not received refund for the cancellation...after several calls to jio care no satisfactory resolution done...Pl tell that refund will be provided or not. If yes... when!?? How much much more years I have to wait for 807 rupees.... Very bad experience
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VARUN JAIN (@VARUN98738) reported@JioCare my wifi +911135769282 not working please resolve ASAP
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WizardOfOz (@amrutkara) reported@JioCare i submitted relocation request 5 days ago. No update yet n I'm still being charged 4 that connection. Ur CS have no update. Is this how ambani makes his billions? @TRAI pls help
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Sandeep G. Khode (@sgkhode) reported@jagograhakjago #consumerhelp @JioCare is cheating. They charge JioSTB subscription charges on top of internet charges. They claim various channels for free but those channels display ads.. 20 ads in 30 mins. No way to raise complaint. Support disconnects calls
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ritesh gupta (@ritesh85gupta) reported@JioCare @reliancejio @JioFibreCare Extremely poor JioFiber service in Kokar, Ranchi. Internet issues every 2nd day and delayed technician support. We run a library + office and work stops due to repeated outages.Please resolve JioFixedVoice+91-6513173582
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence what would it take to bundle all the airtel services that i am using.. everytime i do it from airtel app , its says “ something went wrong” if i call customer support ( that is a nightmare in itself) they disconnect the call saying “sir technical issue araha hai aap thodi der baad try karna” Kya chahte ho bhai? Time to switch to @reliancejio it seems.
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Proud Indian (@proudindian1801) reported@JioCare @TRAI This company is not solving my issue nor it is ready to refund if I go to disconnect my connection..please look into this..this is against the interest of the customers..
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Shreyash (@shreyash_ach) reportedHey @jio_fiber @JioCare , how do I cancel my airfiber connection?
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Birajanand Pradhan (@Birajanand_YB) reported@JioCare What's the problem unable to access internet
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John kumar (@KumarJohn89) reported@JioCare When is your "at the earliest" gonna come?? I just want to know why this process is taking such a long time? Whats the problem?