Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (65%)
- Wi-fi (17%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Agra, Udaipur, Pune, Visakhapatnam, Patna, Bengaluru, Āsansol, Dehra Dūn, Kolkata, Nagpur, Chhindwāra, Aizawl, Guwahati, Ahmedabad, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Agra
|
Wi-fi | 35 minutes ago |
|
Udaipur
|
Internet | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
|
Visakhapatnam
|
Internet | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas (@V1kasVerma) reported@JioCare Dear Customer, This is with reference to your JioAirFiber Service Request no. SR000039TNXN. Unfortunately, we were unable to reach you after multiple attempts to reschedule the engineer visit as per your convenient time. Pichle 5 dino se ye chal rha hai
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julfikar Khalifa (@julfikara27) reported2 months of Jio giving me zero reliable network. Signal comes and goes like it’s playing hide and seek. This is unacceptable for a paid service. @JioCare fix this mess already! #JioDown #NetworkIssue @reliancejio
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iamjobless (@vtejamg) reported@reliancejio @JioCare I am extremely disappointed with the service I've received regarding the relocation of my Jio AirFiber connection. I submitted the relocation request three days ago and have already paid ₹1,200, but the connection has still not been installed.
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Renison Pereira #TimesUpIndia (@Renison007) reported@ViCustomerCare @airtelindia @reliancejio I want to file an official complaint against both these agents Bhargavi especially and Sahil Dayma for wasting my time and energy. I am ready to provide any further information required or communication required like write an email, etc. I will also provide the call recordings.
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Shubhashish Puhan (@Shubhpuhan) reported@JioCare One of the worst customer service.... extremely disgusting...shame on you jio
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KSHITIZ AGARWAL (@kshitiz29) reported@reliancejio U people not able to resolve my issue of installation i dont know which sky u talking about
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Abhishek gupta 🇮🇳 (@aslibeastabhi) reportedYour service are going worst day by day have complained my time by your staff keep on making drama of rescheduling @JioCare @reliancejio @hotstar_helps resolve my issue asaap or i have to take action as i have 3 connection of yours
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JioCare (@JioCare) reported@ShankyPaul_Toko @reliancejio Hi Shanky, we apologize for the inconvenience caused. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the self-care route to reschedule the engineer visit after few (1/3)
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Sunny Patel (@sunnyppatel) reported@JioCare Facing an issue with the MyJio app displaying an old, closed fiber connection. Customer support has been unhelpful so far. Could you please escalate this and update my account status. #jiofiber #jiodown
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VIRENDER SINGH VIRK (@07virk93) reported@JioCare @reliancejio Multiple complaints, multiple tweets, and countless calls to customer care, yet no resolution. Over a month without service while my annual plan remains active. This is a complete waste of my money and time. Is this the level of customer service Jio promises
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Siddhant Singh (@sidsingh441) reported@JioCare @JioCare i messaged and am still waiting for any resolution and response
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nityam chopda (@Yamnits) reported@reliancejio Worst network @JioCare
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rupeshsingh (@rssaysomething) reported@JioCare I have purchased Jio thing 4 g pro tracker device from Amazon in March 26. It is not powering on and the device malfunctioned within two months of purchase.I complained to Jio things email team many times also provided them invoice, IMEI, but problem not resolved.
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Parixit Popat (@ParixitPopat) reported@JioCare @reliancejio has failed to assign a service engineer in the last 4 days after multiple complaints of their Air fiber being non-functional.. :/ Their call center politely tells me that we I'll take this on priority but it's almost a week now and their priority is nowhere
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Drjaikalhu (@santGURUtweet) reported@JioCare @reliancejio Nobody is coming to install jio air fibre Please help No internet Andhera kayam rahe
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Shirish Ghorpade (@shirishgg) reported@JioCare @reliancejio @reliancegroup JioFiber not working since last 12 hours. No response from anyone. What kind of service is this. Request ID: SR00002M8D30. Can anyone check ?
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RV 🇮🇳 (@Radhika1009) reported@JioCare Till even after raising, service requests for 4 days , no engineer has come for the service for our Jio Fibre at Chennai . Everyday morning they schedule the time for the engineer for 3_4 PM but no body comes . Really we're fed up in calling the Customer care Our Online tuition gets affected without Wifi Please do immediately
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vijay (@engineerbond) reported@reliancejio @_MukeshAmbani @AkashMAmbani I have reliance jio broads band not works last 7 days , raise compain what happen I explain day wise Day1 - complaint close without solution Day 2- complaint close without solution Day 3- engineer aasing , but engineer not come
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H (@fxhustle7) reportedI'm unable to connect with @reliancejio support can you please drop me a call I have some issues with the connection.
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AMIT KUMAR (@topsecretamit86) reported@JioCare I don't understand why it is taking so long to provide resolution to my service request of relocation ?? How much patience you want to test of your customer. If you can't simply say you can't and return my advance amount paid. This is very disappointing from @JioCare .
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Aastha Pal (@aasthaapaasta) reportedhow do you return a jio fiber network setup? @JioCare
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Priyadarshan (@Priyadarshan85) reported@JioCare I have been without a working JioFiber connection since last night. I raised a support request with the Jio customer support team yesterday. This morning, the assigned technician called me only to inform me that he had been sent to my old installation address
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Kartikraut (@Kartikr99732499) reported@JioCare Village saratha Post dhaka p.s dhaka East Champaran pin code 845412 . landmark saratha khairwa road. The tower is always close due to when power cut off and they sell all the diesel and we face many problems so you should take action against them
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Shailesh Patel (@MeShaileshPatel) reported@JioCare The refund request has been in process since June 3 See your msg below. Customer, Refund has been initiated for your JioFiber Order no NO0001DMW7E4 and will be auto credited to the original payment mode within 7 business days. Why does it take so long to make refund?
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Instant Intel (@GlobeWatchX) reported@JioCare @kasaudhanji99 They will never do anything in the DM. They will never solve your problem in DM. Abusive language by companies must never be tolerated.
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Kumar Parveen (@kumarparveen767) reported@JioMart_Support @JioCare Ambani Sir, 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 316 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.
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Agnisikha (@Flame_of_fire_) reportedDear @JioCare My village-Balda, Dist-Koraput been facing repeated network outages everyday. Today there was no network from morning until 5 PM. What's worse, this isn't just because of power cuts even when electricity is available still no network. @reliancejio @DoT_India
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Ibrarul (@mdIbrarul1) reportedDear @JioCare and @TRAI,please help me unsubscribe my free YouTube subscription linked to my Jio account.I have contacted customer support multiple times, but ur staf has been unable to resolve the issue.Kindly look into this and provide a solution as soon as possible.7870267360
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MURLI DHINGLANI (@MurliDhinglani) reported@CzarVT @JioCare Only way to solution in jio is call 199 or 18008969999
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souvik (@souvik1919) reported@JioCare Only available time 9 AM to 10 AM 3rd July, solve the issue with said time or face in consumer court @TRAI send engineer within said time.