Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (63%)
- Wi-fi (17%)
- Phone (10%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Ahmedabad, Kota, Guwahati, Patna, Hyderabad, Jamnagar, Chhindwāra, Kolkata, New Delhi, Mumbai, Chennai, Jaipur, Allahābād, Kolhāpur, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 3 minutes ago |
|
Kota
|
Internet | 13 minutes ago |
|
Guwahati
|
Internet | 15 minutes ago |
|
Patna
|
Internet | 15 minutes ago |
|
Hyderabad
|
Phone | 22 minutes ago |
|
Jamnagar
|
Internet | 31 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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साधारण व्यक्ति🙏 (@xyxyssd) reported@TelecomTalk @JioCare @reliancejio I think its time to shift from jio to airtel I am getting the shittiest network for my postpaid mobile connection even facing call drops and network issues.
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ArunVeer (@Veer0421) reported@JioCare If your team is working, then the problem should have been fixed earlier. Additionally, why I am unable to raise a complaint through helpline number 1800 896 9999.
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Arnav Singh 🇮🇳 (@iamarnav20feb) reported@JioCare @JioCare It has now been the 4th week of my complaint, and I request an actual update regarding my concern. Please let me know what exact action has been taken so far and what is the current status of the resolution. I am still waiting for proper support and a clear update
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Punjabi Star (@PunjabiStar6) reported@reliancejio @RCBTweets @reliancejio my jio air fiber getting disconnected 12 to 14 times a day almost every hour. Just installed it 2 days ago. Jio cs care is just some cheap labour they hang up the call.
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Alhaj Basha Shaik (@alhajbasha) reported@JioCare @JioCare I have been receiving the same generic “issue has been escalated and team is working” response since day one, while the connection remains down and scheduled technician visits continue getting missed. (1/2)
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Punjabi Star (@PunjabiStar6) reported@reliancejio air fiber not working its been going on and off 12 times in a single day. Multiple complaints raised still no resolution provided. Installed it on 16 of may. This is the worst experience ever. Connection no - 1205261543
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MD KASHIF RAZA (@MdKashf) reported@JioCare If you don't want to solve my problem then remove your JioFiber now.
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Rajesh (@ROMEO__KILO) reported@JioCare your numbers frequently going without signals. What's the use of keeping phone recharged always? Details sent in DM. Pls let me know if I should switch service provider??
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Shubham Gupta (@Shubham71211615) reportedWhat the hell, every day around 9:30 jio fiber goes out and I hear “we are experiencing some technical issues”. Not able to work from almost a month now. This is getting serious. I am surely switching from this. But think something legally first @reliancejio @JioCare @jio_fiber
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Mehul (@mehul_0028) reportedI also requested compensation/refund for the service downtime of 17 days, but customer care said there is no such policy in place. Customers deserve better support and accountability. @JioCare please resolve this urgently.
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ARVIND P PATIL (@APYAPATIL) reportedl_post” id=“48371”} Dear @JioCare , My JioFiber WiFi connection in Savarkar Nagar, Gangapur Road, Nashik has been non-functional since long. Repeated complaints only receive automated replies like “our team is working on it” but there is no actual resolution.
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VENKATESHA YR (@venkateshyr4) reported@JioCare I appreciate that a service request is raised, but I need action, not just assurance. This issue is already long overdue. Please provide a concrete update on the specific resolution time today.@reliancejio @RIL_Updates
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K (@TechyKaptan) reported@TechTurbanator @JioCare @Airtel_Presence bro really? wtf
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🇮🇳 Deepak Kumar Bishwakarma (@Deepak_4K) reported@JioCare The network problem still persists👎👎👎
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i_rishabhraj17 (@photographer599) reportedyet there has been no proper resolution. This kind of delay and negligence is unacceptable from a company like Jio. Customers deserve timely service and professional support. @JioCare @reliancejio
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adarsh gupta (@CaAdarsh) reported@JioCare Not resolved yet . I dont want to re locate my connection. I have been using same connection at same location since 5 years . There is wire cut problem. No body called me or visited my house .
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rajneesh sahu (@rajneeshsahu3) reported@reliancejio @JioCare @trai network bhut kharab hai last 7 year's no improvement i am facing calldrop issue, many complaints but still not resolved City-vidisha
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ritesh verma(मोदी का परिवार) (@rkv420) reported@JioCare from last few days your engineer is on the way. Shedule fir re shedule. Bhagwan mil jaenge lekin jio care ka care nhi milega. Worst service
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Ankit Chandrakar (@Ankit13k) reported@JioCare But why we are getting delay in service for past 1 years….before that it was resolve in the same day ….now it takes 7-8 days….who will bear the loss ….
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Prince Kumar (@PrinceK30074788) reported@JioCare Can you guys help.on this or just refund my money if guys don't have customer service and support
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Samrajvenkatraman (@samrajvenks) reported@JioCare @JioCare what proof you want or what more should I do to get my money back, that Jio had taken as part of installation but never done or refunded. Still , I have not received the amount neither have I received any tracking ticket from your side. Pathetic customer service
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Rajesh (@ROMEO__KILO) reportedPoor Services by @JioCare will surely lead to this soon.
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sanatani (@VipinBa39584685) reported@JioCare @reliancejio From last 5 days my money is looting by your agents and you are not taking any action instead saying me to wait .. pathetic and reckless service being in a category of top companies it's your duty to ensure fair and transparent system ..
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Rahul Sharma (@Rahulaboti1985) reported@JioCare Given my past experience with the Jio team, I have once again sent a porting request for my Jio SIM today, which I intend to use to switch to another network.
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Anmol Bhatia (@AnmolBh99323671) reported@JioCare You are hopeless and senseless . I had requested to cancel my Relocation on 17 may to book a new one still no update on your end. a pathetic service .Cancel it right now or I will take it higher authorities and pursue legally @jagograhakjago this is mental harrasment
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𝑨𝑲 𝑺𝑼𝑹𝑬𝑺𝑯 𝑲𝑨𝑵𝑵𝑨𝑵 (@aksureshkannan) reported@JioCare @reliancejio It has been 4 days since I recharged with the ₹500 Jio plan that includes free YouTube Premium, but the issue is still not resolved. My previous YouTube Premium subscription already expired and shows inactive, Jio #JioCare #YouTubePremium
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Devendra Singh Khokhar (@kumard1958) reported@reliancejio Jio fibre care not responding customer issue only time pass un trained official working without any knowledge
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CA Shivam Mundada (@ShivamMundada) reported@JioCare There has been network issue in. Chandrapur City area, and today it is even worse. Neither the Internet is working nor I'm able to make or receive calls.
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News directory (@News_directory6) reportedInternet issues for the last one week. Complained many times, issue gets fixed temporarily and starts again. Facing business loss because of Jio’s poor service. Switching to another provider now. Need my refund immediately. @JioCare @reliancejio @TRAI
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Umesh B Zagade (@ZagadeUmesh) reported@JioCare The same “resolved soon” response has been given repeatedly, but the issue still persists. Need a permanent fix and clear ETA, not generic updates. @JioCare @reliancejio #JioAirFiber