Reliance Jio

Reliance Jio Outage Report

Why is my Reliance Jio service not working?

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours

The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Reliance Jio Outage Chart 05/27/2025 23:35

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Reliance Jio compensate me for the outage?

Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Reliance Jio outage reports came from the following cities: Pune, Bengaluru, Mumbai, Hyderabad, Cochin, New Delhi, Maudaha, Kolkata, Indore, Trichūr, Delhi, Ranchi, Itārsi, Shillong and Ahmedabad.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Internet
IndiaBengaluru E-mail
IndiaMumbai E-mail
IndiaMumbai Internet
IndiaHyderabad Phone
IndiaHyderabad Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DevrajanY Devrajan Yadav (@DevrajanY) reported

    I m writing this with disappointed service from @reliancejio @JioCare . This company is a fraud and cheats customer. If i was aware i would’nt subscribed for services. Now my account is suspended and @reliancejio is sitting dumb

  • virajpalssingh विरजपाल सिंह सोलंकी (@virajpalssingh) reported

    hi @JioCare yesterday I went to jio store @ Bapu Bazar, Udaipur to get my replacement sim, employee at store were forcefully selling extra product with zero sim and syaing that this product is compulsory to buy unless they will not issue new sim. have a look @reliancejio

  • TWEETTOPTR PTR (@TWEETTOPTR) reported

    @JioCare I have registered complaint (SR00001BJ9EG) regarding not able to make or receive call from my home. I have recd SMS reply in 2 hours stating that issue is with mobile handset and you need to visit mfr customer care. JIO want all subscribers port to Airtel?

  • DagarRaghav ᖇᗩᘜᕼᗩᐺ ᕲᗩᘜᗩᖇ (@DagarRaghav) reported

    @JioCare What is the problem in giving an installation refund even after 20 days of getting the security amount?

  • awajeet Arya (@awajeet) reported

    @reliancejio @JioCare I had requested to install new jio fiber and paid 3 months advance rental. Jio visited and said we will not provide internal cabling through existing pipeline and went back saying to cancel request. Look into this on priority.

  • iamaditya_sinha Aditya Sinha (@iamaditya_sinha) reported

    2 days - No update, no response, amazing service @reliancejio @JioCare

  • KiranKapase6 Kiran Kapase (@KiranKapase6) reported

    @JioCare Not solved towar emergency not working renj in jio sim please install my village teke install jio towar emergency please

  • hiimanshu Himanshu Sharma (@hiimanshu) reported

    @JioCare @_MukeshAmbani : The status stands same even after 03 hours, your service executive is unable to resolve faulty modem/router and asking for OTP to close complaint without changing faulty modem. Never seen such unprofessional team. Regret switching from Airtel.@reliancejio

  • virajpalssingh विरजपाल सिंह सोलंकी (@virajpalssingh) reported

    hi @JioCare its been more than a week I requested to cancel the jio fiber, services are discontinued but none of your engineer have contacted me to pickup the device. first pickup was schedule for 12 june 2022. please have a look at this issue. @reliancejio @JioFiberVoice

  • Arvind1del Arvind Choudhary (@Arvind1del) reported

    @JioCare Done.. Hope you will get network singal to connect with me over call.

  • sam_kumar77 Shyam_Kumar.Animalla (@sam_kumar77) reported

    @JioCare is anything that can be done here at least as I'm continuously making DM after your reply here but have received no response since yesterday. Whom Do I Reach to get the resolution ?? There were no proper contact/ E-mail details on your website too ??

  • HardikPatel4IND हार्दिक पटेल भारत (@HardikPatel4IND) reported

    @JioCare Ibhave lost my mobile phone and would like to block my jio sim. As I don't have any other jio sim with me to call the customer care. Pls help me on urgent basis. And I am travelling so it's not possible for me to reach any nearby jio outlet Pls assist on urgent basis

  • SirCuler Sandip Mondal (@SirCuler) reported

    @santanu32 @JioCare Worst service

  • iquebalkabir11 Iquebal Kabir (@iquebalkabir11) reported

    @JioCare @AshisJain1104 You are ashamed to tell a lie. Your network will never be good

  • MS1uniyal Madhusudan Uniyal (@MS1uniyal) reported

    @JioCare @reliancejio please close my jio fiber connection and initiate the refund. I have got the Airtel Fiber connection installed. Jio's post sale support is pathetic. No one picks up the call or look into issues reported by customer.

  • JamsudkarSachin Sachin Jamsudkar (@JamsudkarSachin) reported

    @JioCare @MukeshAmbanima @JioCare While network is pain area for consumers, Service is annoying too. CC team disconnects call,social channels keeps messaging with different agents everytime. Seems no synchronization btwn systems n people. Team is not bothered to call and understand

  • rahil95003030 rahil k (@rahil95003030) reported

    @JioCare I just spoke with Mr. tayna from support team, make sure you ask sales people to communicate and direct right direction to customer , and also i want the loss to compensate the loss that your sales team did to me by give wrong information or else i can never rely on jio

  • mohdokashaayyub Mohd Okasha Ayyubi (@mohdokashaayyub) reported

    @JioCare fiber with registered no. 8090338211 is still not picked up....it has been more than 15 days of complaint...customer care is not filing complaint...i wqnt my money that it...worst experience

  • GauravS83610804 Gaurav Sharma (@GauravS83610804) reported

    @JioCare Already 5 visits has been done in last 2 days but not yet resolved. Is visit of engineer is the solution at your end ? Please take my request for disconnection and initiate the security deposit. @reliancejio @JioCare

  • Arvind1del Arvind Choudhary (@Arvind1del) reported from New Delhi, National Capital Territory of Delhi

    @DoT_India please help as no mobile signal available in my residential area and no services provider like airtel jio helping to resolve the issue. CC.. @Airtel_Presence @JioCare

  • TWEETTOPTR PTR (@TWEETTOPTR) reported

    @JioCare No issue with my handset. I have check with mfr. It is working perfectly ok at other location.

  • saikatdebnath92 Saikat Debnath (@saikatdebnath92) reported

    @santanu32 @JioCare #JioFiber #jiocare Poor Service.

  • santanu32 santanu bhowmick (@santanu32) reported

    @JioCare I have raised a jiofiber relocation request CO0000MYFQSI but you guys put that on hold just before service time, why? Are you guys that much incompetent? Here is the Grievance number : 357426 against this incident. Service this asap.

  • SatishK89643848 Satish Kumar Reddy (@SatishK89643848) reported

    @JioCare Why are you wasting our time. If you don't have people to collect it then please tell us we can go and give it to nearest jio store. Instead of begging you people and wasting our time. I prefer no one should take jio fiber because of your worst service

  • DevrajanY Devrajan Yadav (@DevrajanY) reported

    One of the worst indian company @reliancejio , they took 4523 for 4 months and disconnected my services after 3 months only and @JioCare denies to help. What type of service is this ? Customers ko loot ke jio is rich. Crap

  • RahulKapoor_08 Rahul Kapoor (@RahulKapoor_08) reported

    @reliancejio Can someone please help

  • klash83 Lalit Shah (@klash83) reported

    Sorry to say one your technical advisor Niyaz who chatted with me,was talking very loudly and behaviour was very rude.This is not acceptable at all from Jio .Please improve your customer service. @reliancejio @JioCare @JioChat

  • SbhubhamB Shubham Singh Baghel (@SbhubhamB) reported

    @JioCare Dear @JioCare worst services here .... My appointment was booked for 11am... Please send your executive immediately...

  • PrateekNandan4 Prateek Nandan (@PrateekNandan4) reported

    @JioCare Close the request and disconnect my connection with immediate effect. It's waste of time and effort with endless resolution. @JioCare @reliancejio

  • SatishK89643848 Satish Kumar Reddy (@SatishK89643848) reported

    @JioCare Why are wasting our time. If you don't have people to collect it then please tell us we can go and give it to nearest jio store. Instead of begging you people and wasting our time. I prefer no one should take jio fiber because of your worst service