Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (67%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Bengaluru, Chandigarh, Vadodara, Hisar, Hyderabad, Delhi, Pune, Bhopal, Chhindwāra, Kolkata, New Delhi, Bhubaneshwar, Ahmedabad, Shiliguri, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 5 hours ago |
|
Chandigarh
|
Internet | 5 hours ago |
|
Vadodara
|
Internet | 5 hours ago |
|
Hisar
|
Internet | 7 hours ago |
|
Vadodara
|
Internet | 7 hours ago |
|
Hyderabad
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nishant Pandey (@Nishant_Banker) reported@JioCare Don’t blame the weather for poor service. There was only light rain yesterday and today — offices and schools were open, and roads were completely normal. I raised my complaint 3 days ago, once the rainfall had already become minimal. My internet has been down since 23 July.
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ज्ञानेन्द्र सिंह (@Imgyanendra99) reported@jiocare request, a new bill is generated every month. Kindly: - Disconnect my Jio AirFiber connection permanently. - Stop generating monthly bills. - Resolve this issue at the earliest. I request an immediate response , This has been pending for far too long. 2/2 #JioAirFiber
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𝙐𝙨𝙩𝙝𝙖𝙖𝙙🔥ᵖˢᵖᵏ𝙘𝙪𝙡𝙩 🀄️🚩 (@USTHAAD_PK_CULT) reportedMy prepaid connection was converted to postpaid today without my consent. Please revert it to prepaid immediately. I never requested this change or agreed to pay ₹400. Kindly investigate and share the complaint number via DM. @JioCare @reliancejio
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shanta bhusan Mishra (@BhusanShanta) reported@JioCare @reliancejio I am facing a serious network issue in my area. Calls are frequently dropping, internet speed is very slow, and the network signal is poor, making it difficult to use your services. Kindly look into this issue and resolve it as soon as possible. Pin 767065
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Sushant Sinha (@SSinha10206) reported@JioCare before 3 days very speed problem in your jio Not running vedio
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Grv.. (@baglagaurav) reported@reliancejio Try restoring internet at 180 feet above sea levels. Not there for 6 days. (7.8kms away from @ambani residence). Never pay annual bill in advance. The team will abscond and you will have no service.
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Asif Khan (@_asif) reported@JioCare I recharge on time, but getting data requires a lot of struggle. Please fix this issue.
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Raj L Bhamani (@rajbhamani) reported@JioCare hello mr sharath This kind of message you have sent to me multiple time since last 1 month but not resolving my issue i’m totally not satisfied with your reply 🙏
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Abhi (@jhootha_hi_sahi) reportedIs this the level of service customers should expect from @JioCare @reliancejio ? How can anyone rely on JioFiber for work or daily use when there is no accountability?
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MADAN PATEL (@madanpatelmnit) reported@JioCare paid for jiofibre on 20/7. Somebody came after 6 days and told technical issue . We will come after 24 hours and nobody is there. Pls expedite installation.
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Kumar Abhisek (@abhisek286) reported@JioCare I mentioned that - The issue still persists. The simple English meaning is the issue is not resolved yet, but the ticket is closed. This was reopened 3 days back, but you guys closed it again without any resolution or any communication
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farhan (@Farhan_rana_) reported@JioCare i didn't receive any service no or not received any messages regarding that @JioCare
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Akshay Hatwar (@Akshayhatwar111) reported@reliancejio @JioCare very bad network and internet services in my location. Facing this issues from last 2 months. already filed many complaints but no action. not able to talk on call and 4G network is connecting even after 5 G recharge. pin code 411033 Punawale.
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MADHAV NALAWADE (@mjames143) reported@airtelindia very pathetic network from last few days in city like mumbai. Now move from airtel to @reliancejio
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Chirag M Soni (@Killer_Pro_69) reported@JioCare Hey I Visit Nearer Local store to Port Sim but it issue problem of Fingerprint Biometric
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Debayan Das (@debayanBolchi) reportedService Request No: SR00003AVTZZ Cancellation request done on 10th July and that’s closed on 11th July. Why the refund is not credited still now? I requested multiple times. Why @JioCare is harassing their customers and why there was no accountability? @_MukeshAmbani
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imghufrankhan (@Mohd_G_Khan) reported@JioCare @reliancejio Paying for "Unlimited 5G" but getting zero speed for the last 6 MONTHS! Support keeps giving the same fake "temporary problem" script.Half a year is a permanent network failure, not temporary.Fix this deficiency of service immediately or I'll report to @TRAI
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omprakash (@omprakash0113) reported@JioCare @jio_fiber What do you expect customers to do—take leave from work and wait at home all day for a technician? My internet has already been down for over 24 hours, my Sunday was wasted, and now I’m expected to miss work too. Please arrange the visit after 6 PM provide a practical solution.
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Ronak Barot (@ronak_diu) reported@JioCare Dear @JioCare @reliancejio, this is not the first time. You ALWAYS do this. Last year, my home JioFiber connection was down for 1.5 months, and you had to extend my plan because of your poor service.but you did not
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Arun Singh (@ArunSin29984133) reported@JioCare It’s been more than 2 months you are using my amount Rs 1200/- without any service. When you don’t have Services at those places why you guys asked for money to deposit. Refund my amount immediately
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Saikumar (@Saikuma20157831) reported@JioCare Hi this is same thing that is happening for last 5 days and no one is owing the problem I don't have a idea what is really a problem to solve it I have called multiple times to customer care there is no proper response
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Anas (@_khan_anas) reported@JioCare Hey team, I have done a recharge of 799 which is in queue and get activated in the next 6 days but now i have changed my device and it is 5g now so i want to upgrade to a true 5g plan is there anything that i can do? Like cancel the upcoming recharge or something??
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dheer (@proud_hinduboy) reported@reliancejio @JioCare Just after 2 hi urs I am again facing internet outage issue. Don't you have some good technician to fix the issue... Wifi down from 2 days...
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𝕭𝖍𝖆𝖛 𝖙𝖜𝖊𝖊𝖙𝖘 (@Bhavin25996297) reported@JioCare I made a recharge for my son’s mobile number today at 6:03 PM (27.7.2026) but still can’t make calls , all thou we have received msg “ RECHARGE SUCCESSFUL “ Need immediate help
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Narendra Gupta (@Narendragupt) reported@reliancejio feeling so frustrated by jio fiber customer care , don’t know what to do , I think I should go to consumer court against you
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Jigar Bagaria🇮🇳 (@jpkbagaria) reported@JioCare @reliancejio @JioCare If you are unable to restore the service immediately, please advise me on the process for: - Cancellation of my connection; and - Refund of the advance amount paid for the unutilized service period. Service Request No.: SR00002MWG6U
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare Just **** with your apology. How many times you will modify the technician visit timing. Who is that moron who assigns timing of 7pm -8pm. Bloody ******* . Your engineer is so rude that he never picks the call. Change the timing to 11 am - 12 pm.I don’t need your **** 💩 apology
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Saurabh Chaudhari (@rockingSaurabhC) reported@JioCare I gave you already enogh time and mental peace, I’m a long time user of jio but I have never expected this from you guys . I have experienced this poor service 2 months in a row
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Israel-Iran-war-news (@Israel_Iran_war) reported@PrtDns @JioCare Use Vodafone Idea. Strong network
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Rahul sharma (@RahulTheWOLF) reported@reliancejio @JioCare if i have JIOTV in my subscription and i want to use it on my fire stick tv app connected on Airtel wifi, then Why it keep on asking that it will work only with jio network. Whats the point of purchasing it then If i have to buy separate jio wifi