Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Phone (14%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Mumbai, Pune, Nagpur, Bengaluru, Latur, Cochin, Nashik, Sūrat, Ahmedabad, Udaipur, Hyderabad, Delhi, Chennai, Patna and Amrāvati.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Pune |
Internet | |
| Nagpur |
Wi-fi | |
| Bengaluru |
Wi-fi | |
| Nagpur |
Internet | |
| Latur |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Taskn
(@Sanjayblr1) reported
@JioCare order No NO0000GD0PF0 paid 1500 rs on 4th feb, installation scheduled for 13th 10am, got re-scheduled for 14th 2pm by itself rescheduled to 20th feb,customer support rescheduled to 16th 4pm, dissappointed and feeling bad made mistake to choose jio fiber. When install????
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Vaibhavi Shah
(@Vaibhavi_k_shah) reported
@JioCare the customer card is good for nothing. Wifi is not working since 3 days and all i get yo hear is "we also have the same information as you so please wait".
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Arunkumar Mookkiah
(@ArunkumarMookk) reported
@reliancejio @fiber_jio - Pathetic service. Paid 2.5k for JIO Internet & 4k Set-top box on 13/2 Sat arnd 2 PM. Promised to do installation by 14/2 Sun btw 6 to 7 PM IST.ales person, Site Engineer and Customer care. Monday IT work spoiled and NO one called yet!!! #Ignore #JioFiber
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Karan Kukreja
(@kukreja_karan) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare @reliancejio pathetic service internet not working and since last 3 days doing complaint on the toll free number. Still no resolution. Everytime updates a new complaint number, still no resolution.
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90 28 814566
(@814566) reported
@reliancejio worst service by airtel fiber, promise us 100 Mbps speed and they deleverd 2 mbps , 3 mbps, i will complaint this on consumer forum and police station because your service persons not taking issue seriously. give us what you promise speed or give us money back. Akash G 8287942441
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barun lenka
(@barun_lenka) reported
Dear JioUser Your Document Verification is Pending Please call our customer service at 6296146618Your service will be blocked within 24hrs Thank You I got this message. Is this message from your side or it's fake ? @cpbbsrctc @reliancejio
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राजीव सिंह
(@gre8rajeev) reported
@airtelindia worst network ever I experienced. Even more then 6 month I'm facing the same issue in Rohini, Delhi. Customer care representatives are useless as always. My Number : 9892380757 Wants to port in @JioCare ... Plz let me know the process further to proceed.
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Anish
(@ak19Indian) reported
@JioCare Boss, I am hearing this response from last 24 hours, Can you give specific time today when it will be installed. Please value customer's time or atleast don't give false assurance. #shameonjio
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Gyanmaya Acharya
(@AcharyaGyana) reported
@JioCare since tomorrow jio is not working and there is no satisfactory reply from customer care number. What's going on?
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ABHASH CHANDRA JHA
(@AbhashChJha) reported
@reliancejio @JioCare No internet since last evening. Service during trial period of jio fibre. 🙄. Area pin code- 827013
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VIDYA VINOD
(@vidyaprakash729) reported
@JioCare They also requested me not to post on twitter and my issue will be resolved. Why do you give assurance if you cant fulfil it. Cheaters.
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vikrant singh
(@vickay_bango) reported
@reliancejio I receive ds msg- but seems sime thing fishy- "Dear Customer Your Jio :SIM Document Has Been Expired Today Please Call Customer Care No:9749350486 Immediately Your Jio SIM Will Block Within 24hrs." PLZ CHECK AND TAKE NECESSARY ACTION
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lothukunta priyatham
(@priyathamgoud1) reported
@Airtel_Presence When other operators are helping why can you @Airtel_Presence help me, I have provided my transaction details. I think I need to change to other operators like @JioCare etc.,
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Anil Mahajan
(@anilmahajan100) reported
@airtelindia ,@reliancejio ,@ACT : Dear all Internet Service providers, I am using Airtel FTH and their Wifi router needs rebooting at every 72 hr. On complaining Airtel official says that it is FTH system and in this Wifi router needs rebooting at every 72 hrs. for
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Abdul Qadir
(@Aqadir3264) reported
I need a help related to my jio number can you please help me. Kindly send ne direct message please it's urgent @reliancejio @JioCare
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Rahul Gupta
(@rahul_kg06) reported
@JioCare @reliancejio I m sorry for having your Jio+fibre service. Like my internet is down for two days. The engineer and representative is very busy with 40 other work apart from fixing my issue. Oh! your network on mobile is extraordinary, barely could have any communication!
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Vipul Patel
(@Vipulfef) reported
@JioCare D&d service not work msg received 7 working days stop but last 15 days sti not stop so how to it ??? 9825827702
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Arka Bhattacharjee
(@ArkaBhattacha15) reported
@JioCare I am still waiting for your call. Such a pathetic customer service
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K.V.Rao
(@KVRAO_CIL) reported
@JioCare Pincode 442902 indoor signal is less and outdoor signal ok ok but speed is very less.
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Priyanka
(@Priyank24402678) reported
@JioCare Pathetic service!!! We shifted to a new place... Jio fiber connection payment is done. I was told that a engineer will come for setup yesterday..no one showed up. Now I call the guy who took payment and jio customer care..no one is of help... I'm stuck n can't work
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Ashutosh Ojha
(@Ashutos48470706) reported
@JioCare jio network very poor now this time here please do something .
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Tarun Gupta
(@TarunGu06736760) reported
@reliancejio How it should be happy if no network is there for last four days. Can u pls help me on this any more information u require pls let me know. Really happy if u could help because your trouble shoot can't help your live chat group can't help..
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SAUBHIK PAUL
(@SAUBHIKPAUL1) reported
@reliancejio first fix your network
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ihax.inc
(@ihax_inc) reported
@JioCare I'm still waiting for my problem to get resolved.. Check your DM!
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Kuber
(@teefosi) reported
@JioCare I think you are still working on my complaint. This is the standard of a company like Jio and you talk about global standards. Shameful !!!
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Outspoken
(@amilkhn7) reported
@tajimran9 @airtelindia @reliancejio more worst front of airtel Mr. khan
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Divya Jain
(@DivyaJa62041497) reported
@JioCare Hii Sir, I have a query regarding ur network wt is the benefits of 5G nd 2 GB data per day ,if coustmer unable to use your service, due to low speed issue, My data Pack is useless for me, due to speed issue,I am unable to collect my study stuff,Pls improve ur service in my area
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ALOK PRABHAT
(@prabhatalok86) reported
@JioCare Fiber connection down for more than 4 days. Customer care not taking any complaint nor giving any timeline to resolve. The excuse is it's a known problem in your area so we can't take any complaint. Wow-what a service!! And you can't talk to any concerned person as well
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Ravi Kumar
(@ravikumar812245) reported
My Jio postpaid basic plan is rs 999 pm and used to get the bill of rs 1178 pm but this time I received the bill of rs 1559. I just spoke to Jio executive they are give the unnecessary reason for the same. Kindly help @JioCare for the same. Otherwise I will have port to other.
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Rajit Rajoriya
(@rajit_rajoriya) reported
@JioCare @reliancejio how to talk to your customer care executive i have some queries...such a inconvenience reaching you out for any query ..your customer care lady talks **** , doesnt connect me to executive to have a word..