Reliance Jio Outage Report
Why is my Reliance Jio service not working?
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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Reliance Jio compensate me for the outage?
Reliance Jio outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Reliance Jio and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Reliance Jio has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (58%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: New Delhi, Pune, Mumbai, Hyderabad, Lucknow, Bengaluru, Udaipur, North Goa, Ahmedabad, Melmangalam, Nashik, Coimbatore, Kozhikode, Indore and Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Hyderabad |
Internet | |
| Lucknow |
Phone | |
| Bengaluru |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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dheerajdixit
(@dheerajdixit9) reported
@JioCare @srajesh200 now I don’t want issue to get fixed. I just want to discontinue jio service because of poor customer experience.Hence ,Requesting for disconnection.
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Samarjayee
(@samarjayee) reported
@JioCare Still no resolution yet
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🍑⁷
(@simpforjin) reported
another time slot for 15th oct. @JioCare who swears to solve our issues within 24 hrs is making me wait full 7 days i.e. 168 hrs for internet. My whole business is on hold they live without a care in this world. Solve my issue till tomorrow or you can come get your damn wifi back
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A. Das
(@theabhinavdas) reported
@reliancejio your backend is down.
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kushvanth
(@KushvanthM) reported
@JioCare One of your customer executive has told me that we can reactivate it but couple of your executives said we can not get that number and asked me to get new number I wrote emails to support email but I haven't got any proper response. Can you assist me on this.
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asjad
(@rajakku52) reported
@JioCare @TributeIndia Please help Hostar ka reacher konsa he?
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Aditya M
(@AdityaM61147248) reported
@JioCare How can I track the status? Could you please raise a support ticket?
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Manoj Vasan Doni J
(@doni_vasan) reported
@reliancejio Since there was a network issue the whole day i.e on 11/10/2022 will the company extend a the validity of our monthly pack by a day or will it jus brush aside this issue.. Hope Jio take this into consideration…
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ROHITian
(@Rohitian4lyf) reported
Hi.. It's been 2 months since I came to work in Kuwait.. here my Jio number is not working.. what should I do to make my Jio number work @JioCare
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Saddam Jordan
(@SaddamJordan1) reported
@reliancejio Worst customer service
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aman kumar
(@kumaraman4656) reported
@JioCare May i know why the service request has been closed? Will you give extra 2 days when your service is shut till today? Worst service support.
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Saurav Kataruka
(@saurav_dare) reported
@JioCare @reliancejio Was the 5G trial rollout news fake / hype? I am in Kolkata with latest 5g phone, with a recharge pack of ₹2397. Did not get 5g welcome offer yet. Customer care is helpless and said you are eligible, in coverage area but we cant do anything. Just Wait! Shame
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LuckyXD
(@harshnotfound_) reported
@JioCare @reliancejio There is a serious network issue in wagholi, pune. There’s constant low network in the area. I can barely make a call. Also, connected to customer care and they have no answer to this.
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Ashok Soni
(@CaAshokSoni) reported
@JioCare Engineer visited on 8th oct morning n without resolution I got the message that my issue has been resolved, I have to complaint again to get the resolution, waiting to get it done.
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kushvanth
(@KushvanthM) reported
@JioCare I lost my Sim with mobile couple if months back and tried to replace it four to five times but got rejected every time and I am not sure what is the reason Now jio customer support team tells that my number got disconnected when I spoke with them today.Can you assist me
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Arinjoy Mitra
(@ArinjoyMitra1) reported
@suvradeepg @JioCare @reliancejio Service provided only within the city!
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BlacknWhite
(@Rajesh3092) reported
@JioCare I have recharged the number with 666 plan,money deducted from my account , but still not reflecting and warning message is coming .Neither helpline nor JioApp is showing .Please help .
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🍑⁷
(@simpforjin) reported
another time slot for 15th oct. @JioCare who swears to solve our issues within 24 hrs is making me wait full 7 days i.e 168 hrs for internet. My whole business is on hold while they live without a care in this world. Solve my issue till tomorrow or you can come get your wifi back
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Mayank Singh
(@minku231) reported
@JioCare I'm using your fiber service with 6 month plan of 599. Now I want to experience 100 Mbps speed. Is there any add on service to experience 100 Mbps speed in my current plan. If yes then what are the charges & when add on start & end. Pls tell.
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Saddam Jordan
(@SaddamJordan1) reported
@reliancejio Worst customer service
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abha chand sharma
(@abha03jul) reported
@reliancejio @exploreIMC Ji, what about the jio 4g service, your service is day by day getting decreased. Pls try to provide the 4g service properly.
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Mohit Khanna
(@MohitKh70363371) reported
@reliancejio Not getting 5G service in Varanasi
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Shivam Mangla
(@ShivaayMangla) reported
@JioCare My device has been picked on 3 oct and still no refund issued. What type of lethargic service is this ??
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Saddam Jordan
(@SaddamJordan1) reported
@reliancejio @exploreIMC Worst customer service
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Awanish Nath Pandey
(@awanish_nath) reported
@JioCare @reliancejio its been around 15 days I had requested for permanent disconnection but no one is contacting to pick up the router and setup box. Service ID 299764148042. I am not sure how escalations are handled as no one is contacting me. Kindly stick to your policy.
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Shipra Srivastava
(@ShipraS01767332) reported
Jio Team, Still facing the same issue.. what's the problem you guys are not able to fix fiber issue in more than 20 day .. Disappointed service ..You closed my request without giving resolution very bad service.not recommended at all @reliancejio @flameoftruth @JioCare
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BHAWNA KASHYAP
(@BHAWNAK99408907) reported
@JioCare If the same network remain, will port my sim to airtel
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Saddam Jordan
(@SaddamJordan1) reported
@reliancejio @exploreIMC Worst customer service
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🍑⁷
(@simpforjin) reported
@JioCare worst ever service. All the claims of resolving issues within 24 hours are false promises. Wifi has been down for 2nd time this month. Registered complaint on 9th October, nobody contacted, no engineer came to visit but updated my service request to resolved on 11th Oct
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Parul Gupta
(@p26gupta) reported
@JioCare @JioCare it's been a month since I raised this issue and haven't received a satisfactory response from your team. I have shared a billing related screenshot in the app and I hope you will take action to curb this billing fraud at your end. @jagograhakjago