Reliance Jio service status: outage reports and connection issues
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Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (15%)
- Phone (9%)
- Total Blackout (6%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Chhindwāra, Pune, Bengaluru, Rājkot, Delhi, Dehra Dūn, Imphal, New Delhi, Vadodara, Cochin, Bhopal, Mumbai, Kolkata, Guwahati, and Solāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 13 minutes ago |
|
Pune
|
Wi-fi | 6 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
|
Rājkot
|
Internet | 7 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
Dehra Dūn
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Navaneetha (@NataNavaneeth) reportedHi jio team my jio fiber is going out of service frequently. We are week day working requested for Saturday reschedule. After rescheduling complaint closed without action. Please look in to it @JioCare
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Samarjit Mohanty (@samarjitodisha) reportedJio Broadband has been disrupted from last 4 days. No response despite daily messages from them that it will be done immediately. No redressable mechanism. But u pay for the down days. @JioCare
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Sohail Ahmed (@sohail_050) reportedOne of the worst decision of my life to switch to airtel from jio, no internet at all nor 5G nor 4G works at my house, even a single video buffers, @TRAI should have a condition where i can revert back to old network earlier then 3 months of waiting @airtelindia @JioCare ..
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Suhiti Sheth (@suhiti) reported@JioCare @JioCare I wish to discontinue your service. Trying to call since 2 days but it disconnects automatically. Kindly arrange a call.
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Ravi sharma (@viratdadar) reported@JioCare I am dissatisfied of your Chat my legal team send legal notice bocoz your Reliance company liar first you say unlimited 5G and 4G services but @reliancejio Break promise Not value of Customer
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KRitesh Suthar (@KRITZSUTHAR) reported@JioCare The engineer visit has been rescheduled 2–3 times every single day. Each time the scheduled slot passes, the app simply assigns a new visit time instead of resolving the issue. This endless cycle of delays is unacceptable.
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Saurabh Mishra (@Saurabh31979408) reported@JioCare Please re-read my tweet. The issue isn't that the team didn't reach—the issue is that they brought used, unsealed equipment from another site and refused fresh stock. I need a brand-new, factory-sealed kit for installation under Order ID NO0001ETAJOY.
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Sushant Sinha (@SSinha10206) reportedHello @jiocare network again very poor
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JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported@JioCare I can't share the broken cable. Your engineers were visited several times but they could do nothing. And said they cannot repair it, it needs spacialist of cable. So I know it well as I collapsed my payment during not running period of fiber so would be again.
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sunny (@Itsmeksuneel) reportedI’ve called customer care 6 times, but no one has provided a resolution. Every time I requested to speak to a supervisor, I was kept on hold for several minutes and then the call was disconnected. Is this the customer service expected from Jio? @JioCare @reliancejio
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Shreya Singh (@duniyameinakela) reported@JioCare our internet is down for 48 hours. No restoration is done. No one is ready to resolve the issue. More than 5-6 homes are effected in preet vihar
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K Sateesh Kumar (@KSateeshKumar9) reported@JioCare How many years will you take to resolve this issue? 2 days have passed, there is no internet and your technician assigned says he is out of station. Your area manager Surya says lies. Doesnot pick up calls. Such a irresponsible and horrible support
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Ravindra (@ravindra_tweet8) reported@reliancejio have some shame? Very poor mobile network across Pune . You people only increasing the rates of the recharge but can’t even give good service to the customers.
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🅹🅰🅶🅰🅳🅸🆂🅷 (@jbhatta92) reportedI want to temporarily suspend my Airfiber service as i am going out of station for 2 months. Need to stop unnecessary usage bill. Will resume once i come back. @JioCare
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Ghrita Sreegiri (@Sreeghrita) reported@ramjowrites Right sir it's frustrating I am too facing issues since last 5 days but they are not bothering to resolve it. I have decided to porting my sim with @reliancejio .
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Nawaf Khan (@NawafKhan) reported@JioCare Never mind. As I said, the airtel connection is already up and running.
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gururaghavendran (@gururaghav50) reported@JioSaavn @JioCare MyJio app bug: Opening the jio fiber Home tab stops music playback in Samsung Music and JioSaavn Pro. This issue wasn't present in earlier versions (around 3 months ago). Please fix.
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PRAKASH TIWARI (@PrakashTiwariMp) reported@reliancejio network is the worst.
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❣️ Farha ❣️️ فرہــــــــــــــــــــــا❣️ (@Being_____Farha) reportedVeri poor network 🛜 jio @reliancejio @JioCare
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S.Jagdish (@thejagsa) reported@JioCare It has now been more than 24 hours. I have contacted customer care several times, but every time I am told it will be resolved in "1–2 hours." Unfortunately, there has been no resolution.
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Anurag Saxena (@Anchor_AnuragS) reported@JioCare so many users are facing down network issue in my area. Pathetic network in Kanpur Nagar. Look into it and resolve this issue asap
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Imbalanced 👨🔬 (@ArbazRShaikh3) reportedHey @JioCare , I am experiencing a total network blackout / no signal for my Jio connection in my area from two in Bluberry Chawk,Kharadi,Pune.Calls and mobile data are completely down. Please look into this tower/network issue urgently and resolve it!
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Prasanna kumar sahoo (@Thala7Pk) reported@JioCare I just checked in other jio sim also, same issue found after use 10gb internet running in kb . So please clarify what is the meaning of unlimited 5G data ? Are you think public are fool ? One day all come to protest and ruin jio Ampire .... #jio #jiocare @reliancejio
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Vishal Pandey (@vish_me_all) reported@JioCare Your "best network" claim means nothing in, UP. Every morning & evening, even a simple text won't send. 10+ complaints, zero improvement—only promises. This poor connectivity has already caused me major losses. How long will this continue?@reliancejio #Jio #NetworkIssue
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nick (@Nick_N_Shah) reported@JioCare Bhavana, so tell me now what is the update on SR00003C5U11 ? Your soon is over by 8:20pm tonight for this sr now what is the excuse? You guys are not giving resolution, but frustration.
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RathinaVel (@Srathix2205) reported@JioCare @JioCare Why ticket got resolved if wifi issues still there?
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Md shahid (@yomdshahidjerry) reported@JioCare will you care if someone is paying for a good internet and in return getting frustrated for the speed you provide, the solution you give when people reach out to you... I am sure once my recharge exhaust I'll not renew it.... #slowinternet #jio
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Amit Singh Bhandari (@seosmolinks) reportedIf anyone is thinking about Porting to @reliancejio please think 100 times before doing it because I am facing network issue for last 2 years in my office location which is an IT hub location and is not a remote village where they can't fix the network. @TRAI @dot
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare a technician was supposed to visit after six working days of disruption today between 430 and 5:30 PM today. He still did not come, and he has rescheduled the appointment to morning 1130 to 12:30 AM on 27th July. When will you resolve this issue? This is very frustrating
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oxy (@king_janty) reported@JioCare I already shared all the details via DM, but you're just ignoring it. If you don't want to resolve the issue, why ask for details? Stop sending copy-paste replies and fix the network.