Reliance Jio service status: outage reports and connection issues
Why is my Reliance Jio service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours
The graph below depicts the number of Reliance Jio reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (66%)
- Wi-fi (14%)
- Phone (9%)
- Total Blackout (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Reliance Jio outage reports came from the following cities: Roorkee, Sūrat, Gurgaon, Vadodara, Mumbai, Shillong, Chhindwāra, Gwalior, Ludhiāna, Lucknow, Kolkata, Patna, Jabalpur, Nagpur, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Roorkee
|
Internet | 1 hour ago |
|
Sūrat
|
Internet | 3 hours ago |
|
Gurgaon
|
Phone | 4 hours ago |
|
Vadodara
|
Total Blackout | 4 hours ago |
|
Mumbai
|
Phone | 4 hours ago |
|
Shillong
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Manooo0o0o0 (@Manooo0o0o0) reported@reliancejio Hello @JioCare is there any update on this network issue ? It's been more than 18 weeks since you promised to install or modify a new tower in our area.. One of your technicians mentioned that it will be done in 3 months. And today we just had 2 hrs power cut and even the tweets are not loading here..
-
...... (@lmaodedman) reported@JioCare The issue is not about 5g,4g. Even 4g doesn't works. The network goes completely off when someone calls and then I get a message that I missed a call. Such issues are very common and happen 5-10 times a day.
-
Ratikanta Puhan (@RatikantaPuhan2) reported@JioCare @reliancejio The network is currently down in my area. Unable to access services due to connectivity issues. Kindly check and resolve this at the earliest. #JioDown
-
vijay (@vijaykrishnapar) reported@JioCare @JioCare Dear , thanks for your unsolicited advice. Although you may have built the app, thanks for your services or rather bad service, we know how to use the app. I request you to resolve the issue fast rather than giving more gyan.
-
TheBoldOne (@TheBoldOne77) reported@JioCare Based on your SLA and SOP, can you please give me a timeline for the resolution. I am asking for a date by when the refund will be done.. Without this information.. anything you say is just empty promises..
-
Haz (@ridddleculous) reported@JioCare @JioCare it's still not working I've done everything from my end. Its been 2 days.
-
sefu edit (@sefukadu) reported@reliancejio @JioCare Dear Jio Team, I am a Jio user from Mangrol, Junagadh District, Gujarat. For the last several days, the network speed has been extremely slow every day. Signal bars are full, but internet speed becomes very poor, making it difficult to use apps, browse,
-
DINESH KUMAWAT (@DINESHK39002779) reportedRegarding Complaint No. SR00003D85XJ, I have called Mr. Sanjeet Khatkar (8005896927)several times, but he is not picking up my calls. My home internet has been down for the last two days. Kindly arrange to resolve the issue as soon as possible. @reliancejio
-
Rajaram Ramaswamy (@RajaramRamaswa1) reported@JioCare my Fiber is not working for the past two days despite multiple complaints there’s no resolution please dm me
-
silpy rav (@Priyank12263857) reportedMy JioFiber installation has NOT been completed at my location. Without installation, how was my connection activated. Who activated my service without installing the JioFiber setup at my home and without sharing the mandatory installation completion OTP @JioCare @jiofi
-
Yogesh Sheoran (@iyogeshsheoran) reportedIt's been over 44 hours, and my #Jio Internet is still not working. I've contacted customer care more than 5 times, yet there's still no resolution. This level of service completely unacceptable. #JioInternetDown @JioCare @reliancejio
-
Sethu Madhavan (@imSethuMadhavan) reported@JioCare No it does not resolve the issue
-
Manoj Kumar (@manojfzr) reportedI am facing problem of dial/recieving problem on my landline no. But despite so many emails, no solition is provided. If you are not able to solve a small problem then why you charge for it? @JioCare
-
Danish siddiqui (@Danishsiddiqui9) reported@JioCare No solution till now @JioCare @reliancejio
-
Amit Jalan (@amitjalan1010) reported@lovelish1983 @JioCare Jio service has gone really bad, even speed and connectivity specifically 3rd or 4th week of billing cycle, switch to another one..
-
Mona 🫎 🦙🔥 π² (❖,❖) (@Mona20099059) reported@reliancejio @JioCare I am currently using a Jio SIM that is not registered in my name. When I acquired the SIM, the shopkeeper sold the SIM in bulk under someone else's name.Currently, I am unable to complete the re-verification process please help me
-
Debaraj pradhan (@debaraj_pradhan) reportedDear @JioCare and @JioHotstar I recharged my Jio number yesterday with the ₹349 plan, which clearly includes a JioHotstar subscription. Despite a successful recharge, I have still not received the subscription, and customer support has denied the benefit. This is unacceptable.
-
Shailesh Das🇮🇳 (@ShaileshSays_) reported@JioCare @reliancejio Jio fibre is down since yesterday, only red light on the router is blinking. Please fix this ASAP.
-
Mirror of Hidden Reality (@0xTruthExposer) reported@JioCare You take router away am not talking about sim. Airfiber is slow
-
Dhurv (@HBhediya) reported@reliancejio I am facing serious issues with Jio 5G network in my area. The 5G signal and internet speed are not working properly. Please check the issue and resolve it as soon as possible. Please look into this issue and provide a proper solution.
-
Rajan Ranjan (@RajanRanjanRR) reported@reliancejio @JioCare I live in Goregaon West, 19 th floor where network is always there. It's posh locality. I'm Fed up with jio service. You PPL are making money but not providing good service.
-
Jalal Siddiqui (جلال صدیقی) (@JalalTtml) reported@JioCare Nhi mil Raha hai.Complaint resolve karne ke liye as soon as possible action lein. Dhanyavaad.
-
Kainat. (@kainisms) reported@JioCare @TweetByLokesh This seems like a racket at this point. Faced the same issue. Same UPI ID. No response from customer care.
-
sanjay chatiwal (@sanjaychatiwal) reported@JioCare Total failure by @reliancejio @JioCare! Bought a SIM online but got zero updates. Urgently needed it today, but customer support refused to share any delivery details. If you can't manage this online SIM service, just close it down.👎 #PoorService
-
omkar Adsule 45 (@WaitingForRO) reportedIt's been quite frustrating to use jio sim Data is not working even though I am in complete 5G network area What is this disgusting behaviour jio ? @reliancejio @JioCare
-
Pawan Jadav (@PAA001) reportedRegretted with jio customer service, internet down since 10 days, despite multiple complaints no solution & despite repeated assurances, no technician visit. Worst customer service. Worst internet service better to opt for others. @JioCare
-
Proud Indian $K🇮🇳 (@kaushish1975) reported@JioCare You have send the same message in DM as well and no solution or proof of refund. Also, no explanation about another payment of Rs1200/-. You guys are just doing time pass!
-
nick (@Nick_N_Shah) reported@JioCare Vikita, pls make sure this issue to be resolved ASAP even if rather complete refund they can take a cut 10-20% if required I need this issue to be settled today or by these weekend no matter what
-
TheBoldOne (@TheBoldOne77) reported@JioCare Dear Jio team, The refund is pending for 37 days now The service request you are referring to is also pending for a week now Call received on 31-Jul assured me refund by 4-Aug.. which is long gone. I will plainly say this - so far i have received NO HELP from your end. #PATHETIC
-
🎯👉MURALI👈🎯 (@Mr_MuraliM) reportedOne wrong call... Asking someone named Maruthu pandi Asking about who is this, why you ask, dealing with bad words.. Kavitha +916381251736 @TRAI @JioCare @reliancejio How did she get my number..