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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolhāpur, MH 7
Latur, MH 4
Bhopal, MP 92
Vadodara, GJ 27
Guwahati, AS 78
Mumbai, MH 275
Chhindwāra, MP 250
Rājkot, GJ 9
Vellore, TN 1
Jaipur, RJ 59
Delhi, NCT 98
Lucknow, UP 37
Shiliguri, WB 16
Chandigarh, CH 33
Panaji, GA 7
Srinagar, JK 3
Jalandhar, PB 4
Nashik, MH 21
Pune, MH 178
Ahmedabad, GJ 75
Nagpur, MH 32
New Delhi, NCT 110
Kolkata, WB 142
Kanpur, UP 24
Kalyān, MH 1
Durgapur, WB 9
Imphal, MN 10
Dhanbād, JH 8
Mohali, PB 3
Salem, TN 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SatyarajP
    Satyaraj (@SatyarajP) reported

    @JioCare Every reply assigns a different agent who asks me to explain the entire issue again. Please assign one dedicated case owner who can review the previous conversation and take this to resolution instead of repeating the same questions. My issue has been pending for weeks.

  • iamsmk08
    Manikandan S (@iamsmk08) reported

    Jio is now scamming their customer with a name of customer support. My cancelled JioFiber connection refund was marked as "Complete" by support, but NO money has been credited to my bank account. Checked all statements—zero transactions. No help from jio. @reliancejio @JioCare

  • bhuyan_sourav
    Sourav Bhuyan (@bhuyan_sourav) reported

    @JioCare @JioCare please share me the engine name and contact number. It was scheduled at 9am morning but again rescheduled to 4pm which is very unfair and not acceptable. If you are charging perfectly why not service?

  • SarajitBanik1
    Sarajit Banik (@SarajitBanik1) reported

    @JioCare I've shared all details, screenshots and evidence via DM. Please read the complete context instead of sending another generic reply. If you truly want to help, review everything first and then take appropriate action. We need only better service nothing else.

  • Cdficpl
    CDF Infra Con Pvt Ltd (@Cdficpl) reported

    Switched all our corporate SIMs to @JioCare @reliancejio and it’s a nightmare. Bill payment options are broken (payments keep getting refunded), and customer support has kept me transferred on hold for nearly 60 MINUTES!

  • akillian11
    AM (@akillian11) reported

    @reliancejio @JioCare @jio_fiber internet not working since last 2 days. Technician says ticket is not assigned to him and he doesn't know. Please check it at the earliest.

  • sethivs
    VS (@sethivs) reported

    @JioCare @reliancejio last 2 days in Mumbai the Fiber is not working. No response from customer care and getting a timeline msg with anew timeline every time. Can’t you fix a small problem in 48 hours. Need to port

  • mramitagarwal
    Amit Agarwal (@mramitagarwal) reported

    @JioCare @reliancejio My office work has been hampered for the last 3 days. The Router connection is down. The engineer gets scheduled for the next day rather than immediate. How can a person work like this? Everyone’s time is imp.

  • pavan_sourcer
    Pavan (@pavan_sourcer) reported

    @JioCare Dear @Jiocare Please cancel my JioFiber order and initiate the refund to my original payment method at the earliest. Thank you.

  • mdnoorullakhan
    Mohammed Noorulla Khan (@mdnoorullakhan) reported

    @JioCare that request SR00003BP193 also closed without solving this issue...

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare @IamKishorBhat No you won't do anything. I hv been raising request for my internet issue since 3 weeks no response. Your coustomer care really useless. And been asking the refund still no response. Taken coustomer for granted kudus to you guys @jio_fiber

  • SarajitBanik1
    Sarajit Banik (@SarajitBanik1) reported

    @JioCare @JioCare I've shared all details, screenshots and evidence via DM. Please read the complete context instead of sending another generic reply. If you truly want to help, review everything first and then take appropriate action. We need only better service nothing else.

  • pavan_sourcer
    Pavan (@pavan_sourcer) reported

    @JioCare cancel the order and refund @JioCare

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @JioCare my jio airfibre is blinking red since an hour. What is the problem, sort it immediately

  • sunnysinghal451
    Sunny Singhal (@sunnysinghal451) reported

    @JioCare Whenever I file a complaint, I'm told that the issue is due to bad weather. However, that is not true—the weather has been completely fine. This excuse has been given repeatedly, but no engineer has visited yet, and my internet is still not working. Please resolve this issue

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