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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup

  • Focus_SME
    MNC (@Focus_SME) reported

    Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @reliancejio is bringing premium 5G. Good news, but would that improve my indoor network coverage which is now pathetically low at one signal bar. Can’t even take calls, browse internet. Issue is since past 4 years.. #RILAGM @JioCare

  • syedanees26
    Saeed Anees Shah🇵🇸 (@syedanees26) reported

    @JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.

  • kartikgk07
    Kartik (@kartikgk07) reported

    Hey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi

  • iamSushantkmr
    Sushant Sharma (@iamSushantkmr) reported

    @Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Kavita, * give me SR name you got this details from. * UTR meaning? Was sent to which email? No junk or regular got any utr. * 750 is not 1500/2500 I can't access any jiofiber SR so to challenge them, I will need you guys help to questioning I can bring it on phone.

  • Tejinder_dass
    Tejinder (@Tejinder_dass) reported

    @Saurabh_Pinch @reliancejio If you don’t have WiFi then surely this will be an issue. Have that one at your and enable WiFi calling. WiFi router works like network tower.

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    Writing @JioCare We have 5 Jio mobile connections in our family, but the network coverage in our society is very poor. We are facing weak signal, frequent call drops, and slow internet. #Jio #NetworkIssue @JioCare

  • rajeevkgoel
    Rajeev Goel (@rajeevkgoel) reported

    @Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.

  • jensonbathery
    Sunny (@jensonbathery) reported

    @reliancejio Useless Company, jio fiber not working at all in pcmc area and people not responding

  • Jshankar_Bihari
    Jay shankar (@Jshankar_Bihari) reported

    @reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.

  • RajeevSingh03
    Rajeev Kumar (@RajeevSingh03) reported

    @jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.

  • kishan_s_singh
    kishan singh (@kishan_s_singh) reported

    @JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.

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