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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 94
Hyderabad, TG 76
Delhi, NCT 71
Pune, MH 124
Ahmedabad, GJ 66
Mumbai, MH 146
Morādābād, UP 2
Chennai, TN 55
Coimbatore, TN 16
Bhopal, MP 49
Bengaluru, KA 120
Kolkata, WB 131
Patna, BR 52
Shiliguri, WB 8
New Delhi, NCT 74
Lucknow, UP 42
Jaipur, RJ 46
Raipur, CT 5
Vadodara, GJ 19
Nagpur, MH 20
Vijayawada, AP 11
Indore, MP 22
Ghāziābād, UP 2
Kolhāpur, MH 7
Nellore, AP 4
Bhubaneshwar, OR 22
Varanasi, UP 26
Mandi, HP 1
Cochin, KL 15
Dhanbād, JH 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsunnyrajput
    Sunny Rajput (@iamsunnyrajput) reported

    @reliancejio Booked a new JioAirFiber MAX connection 3 days ago, payment done and order confirmed but still no update on installation. Tried waiting patiently, but no call or schedule yet. Order ID: NO0001D9NV06 Hope the team can help speed this up. 🙏 #JioAirFiber #JioFiber

  • Vinoji19
    Vino ji (@Vinoji19) reported

    @JioCare I know how you highlight and what you highlight. You guys only share installation complaints, which customers can request the same themselves, but you well never escalate the actual concerns raised by customers to the appropriate authorities. I need an acknowledgement or reference number confirming that this issue has been escalated to a higher level. This will help me proceed with legal action directly instead of repeatedly raising the same concern with your Nodal Officer team.

  • ankityadavtwit
    Ankit Yadav (@ankityadavtwit) reported

    @JioCare @JioCare @reliancejio It’s been more than a week since my JioAirFiber relocation request. Multiple SRs were raised (SR0000350ZP5) but the issue is still unresolved. No engineer visit, no proper update, only automated messages. Please arrange a callback and resolve this urgently.

  • buildwith_vibs
    Vibhavari Bellutagi (@buildwith_vibs) reported

    @JioCare Customer care service is a joke here, my father is going to office ( Malleshwaram Bangalore ) every day, but no actions taken yet to resolve

  • KhillanRakesh
    Rakesh Kumar Khillan (@KhillanRakesh) reported

    @JioCare If you are not able to give any solution so kind shut down the services. I called 4 times to customer care call is disconnected after few seconds. Shall I discontinue the connection??

  • NayanRaghuVeer
    NayanRaghuveer.c (@NayanRaghuVeer) reported

    @JioCare No phone or visit are made till date. Please install the service or refund the amount.

  • Blehhh_23
    Bleh (@Blehhh_23) reported

    @JioCare @reliancejio my jio airfiber is not working since 4 hours and I'm fed up. Customer care is not picking up the call. On the chat AI/bot is responding, no real help.

  • KartikNigam19
    Kartik Nigam (@KartikNigam19) reported

    @JioCare It is more than 4 days now, still issue is not resolved, how much time more it will take. No one is informing and updating about the same.

  • laZyOne69
    Xorn! (@laZyOne69) reported

    @JioCare It’s been 4 days since I completed self‑KYC and opted for SIM delivery. Now the delivery agent says he can’t deliver just because I did self‑KYC. This is unacceptable. Chat support isn’t helping either.

  • Pushkar56827169
    Pushkar Singh (@Pushkar56827169) reported

    @JioCare “In this area, the internet is not working at all, and calls are also not going through. Location:- Sitamarhi (Bihar) Pin code:- 843316

  • Pushkar56827169
    Pushkar Singh (@Pushkar56827169) reported

    @JioCare “In this area, the internet is not working at all, and calls are also not going through. location:- Sitamarhi Bihar

  • bgarry95
    Gd7 (@bgarry95) reported

    @JioCare reply @Mukesh_ambani_ worst customer service

  • jayanth_0515
    Jayanth kumar (@jayanth_0515) reported

    Hello @JioCare I am facing the worst service with your @jio_fiber. Every month internet does not work atleast for 2 days. Today the router shows green light on, but no internet. Unable to reach the service through call, emails or instant chat. Need a response at the earliest.

  • sivateja26
    $|v@ πeja (@sivateja26) reported

    @JioCare I am extremely disappointed with Jio Fiber's service.I have filed complaints several times,but no one has come forward to resolve the issue.This keeps happening again and again.Customer support is poor and the service is unacceptable. My issue is not getting internet.

  • _erajayjha
    Ajay Kumar Jha (@_erajayjha) reported

    @JioCare no Internet. Since morning and customer care call is getting disconnect.@TRAI

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