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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 45
Kozhikode, KL 3
Shillong, ML 11
New Delhi, NCT 54
Chhindwāra, MP 48
Nashik, MH 15
Pune, MH 114
Hyderabad, TG 59
Kohima, NL 1
Ahmedabad, GJ 58
Mumbai, MH 126
Kolkata, WB 110
Lucknow, UP 38
Rājkot, GJ 10
Karnāl, HR 3
Pānīpat, HR 5
Jodhpur, RJ 8
Rohtak, HR 12
Imphal, MN 8
Sonīpat, HR 2
Udaipur, RJ 5
Indore, MP 14
Kurukshetra, HR 1
Hisar, HR 4
Delhi, NCT 56
Chandigarh, CH 27
Shiliguri, WB 6
Chennai, TN 59
Vadodara, GJ 14
Trichūr, KL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmacaRonie
    Ronan Pereira (@AmacaRonie) reported

    @JioCare I have tweeted this same issue last month @JioCare , and I didn't get any refund for the number of days for which JioFiber was down. Resolve this issue ASAP or I'm discontinuing the JioFiber, no point in having a service that doesn't work😠

  • abdusbulbul1
    Abdus sahin Bulbul (@abdusbulbul1) reported

    @JioCare @reliancejio Jio claims to provide 5G, but the network is worse than 2G. The speed is slower than a turtle. They’ve been making promises for the last 5 years about building India’s fastest network — but honestly, I’d rather piss on those promises at this point.🤮.

  • vikas14d
    Vikas Singh (@vikas14d) reported

    @reliancejio @JioCare Shraddha, please read the issue carefully. The engineer HAS reached multiple times, but the material/Odu is NOT WHITELISTED in your system. Rescheduling visits won't help if the backend isn't updated. Escalate to the provisioning team to whitelist it. Stop the generic replies!

  • sn_capital
    SN Capital (@sn_capital) reported

    @JioCare @airtelindia Bills are being charged in full — for WHAT exactly? Non-functional internet? Why should customers keep paying when services are unreliable every single week? We’ve raised multiple complaints, but no resolution. Just empty promises.

  • Guru_t_29
    Gaurav Thapliyal (@Guru_t_29) reported

    @JioCare Neither is my connection being restored nor is my money being refunded. This is one of the worst customer service experiences I have ever faced. Kindly resolve this immediately. #JioFiber #PoorService #CustomerExperience

  • NikhilTandel20
    Nikhil Tandel (@NikhilTandel20) reported

    @JioCare Internet not working

  • prii788
    🔱Priyanka Swami🔱 (@prii788) reported

    Pathetic customer service by Jio. My WiFi has not been working for the past 4–5 days. I have been running speed tests, and the test shows strong speed, but on devices, the content keeps buffering. @JioCare @reliancejio @TRAI (1)

  • glitchop__
    glitchop (@glitchop__) reported

    Pathetic service from . 3 calls, 3 excuses: 24 hrs → 12 AM → “no timeline” Clueless support & zero accountability. Fix your damn network. @JioCare @reliancejio #JioDown

  • daneshsingh_14
    Danesh Thakur (@daneshsingh_14) reported

    @JioCare My overall experience 0% 1 star ⭐ Jio service not good

  • Goodwinthegr8
    Subhajit Chatterjee (@Goodwinthegr8) reported

    @JioCare No you won't as you can't, you guys don't even have competency to understand a problem

  • ramaranjan
    ramaranjan (@ramaranjan) reported

    @JioCare please share the details of your sms you have shared, as i have not received it , and why it's taking 14 days time to cancel please answer?

  • rushil_kumar94
    Rushil Kumar (@rushil_kumar94) reported

    @JioCare Hello. Someone claiming from jio fiber came in the morning and cut some cables on the pretext of fixing something. It has been more than 6 hours now, we have already raised a service request. The technician was scheduled to visit at 3 pm but no one has come yet

  • sn_capital
    SN Capital (@sn_capital) reported

    @JioCare @airtelindia We’ve raised multiple complaints, but no resolution. Just empty promises. Attaching bills and proof of issues. If this is not resolved immediately, we will be forced to escalate this legally and switch providers.

  • ShahidBanarsii
    Shahid Banarsi🍃🕊️ (@ShahidBanarsii) reported

    Network nhi de pa rahe ho mera recharge cancle karke next 2 months ka paisa refund karo, mai complain karke thak chuka hu, tum log sirf location lete ho network nhi dete Jab tak 198 par call chalu rahta h net chalta h, call cut network gayab @JioCare @reliancejio M no 6394051718

  • mishra_sumit_23
    Dark (@mishra_sumit_23) reported

    @JioCare @JioCare Installation was scheduled today (23-Apr, 4–6 PM) but no engineer visited. This is unacceptable. Please install tomorrow without fail or cancel & refund.

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