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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kanishkraj7_4_4
    naksh krishna (@kanishkraj7_4_4) reported

    @reliancejio @reliancejiohelp 2 weeks without a working router, yet the only thing moving is the deadline for the next bill. Is this what customer service has come to? I need a resolution, not another assurance. #JioFiber #CustomerService

  • Murali59104066
    GMREDDY (@Murali59104066) reported

    @reliancejio Airtel Fiber is so much better; I never faced a single issue with it. I never expected JioFiber to be this terrible. I’m going to disconnect this right now and switch back to Airtel Fiber. If there is a number one worst fiber network out there, it’s JioFiber. Guys, don't use it."

  • pbjayan_scribe
    potekad Jayasankar (@pbjayan_scribe) reported

    @JioCare @reliancejio @TRAI jio wifi remain suspended for 24 hours but no action from service provider. It is the height of arrogance. High time to stop taking service

  • Abhay58291030
    #8111 (@Abhay58291030) reported

    @jiocare Unable to pickup calls from friends and family due to long procedure of sim porting and no internet since 2 days what should I do ..? Can I cancel sim porting from Airtel to jio..? @airtelindia

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare @reliancejio stop fooling, check SR age, 20+ SR and MR in last three months, I don’t want to be associated with Jio as you failed to provide service after taking money . It’s a fraud . Refund 2200 + penalties for my loss and mental harassment

  • AMEERALIKHAN19
    AMEER ALI KHAN (@AMEERALIKHAN19) reported

    Jio charges full price for 5G, but the network and internet service in our area are worse than 2G. Full payment is taken, but where is the accountability for such poor service? 📍 Nauhatta, Mohanpur – 852123 @JioCare Please resolve this network issue. @reliancejio

  • Humorousbeeing
    Sachin🇮🇳 (@Humorousbeeing) reported

    @JioCare @reliancejio @reliancegroup I work in social media and I deserve the speed I am paying for. Let's have a chat and solve this issue

  • dishhhi
    D (@dishhhi) reported

    @JioCare how much longer is the resolution expected to take? bec its been 3 days already.

  • TheBhartiya974
    Anubis Cruger (@TheBhartiya974) reported

    @JioCare its more than 36 hours since the service outage, u guys haven't even communicated the estimated time for reinstation of Jiofibre services, your customer care service is absolutely pathetic are we gonna get our services back today or not, atleast tell us this @reliancejio @JioCare

  • priyeshraj51
    priyesh raj (@priyeshraj51) reported

    @JioCare It's has more than a month... Your rude engineer has not solved my problem.

  • SaiprasannaN
    N.Saiprasanna (@SaiprasannaN) reported

    @JioCare @reliancejio I booked a new JioFiber connection and an installation appointment was scheduled with an engineer allotted, but nobody turned up. When I tweeted earlier, you asked me to share my contact number in DM stating you would call, but there has been zero resolution

  • AbhayBansal28
    Kalug_ka_Satya (@AbhayBansal28) reported

    @JioCare order placed for 100mbps Jio fiber connection but it isn't working as expected. The technician is trying to resolve the issue but it is not getting resolved. Please cancel the Order Number is NO0001FI9PAY amd refund the full amount 2122rs. Thanks

  • AshokRamKumar5
    Ashok Ram Kumar (@AshokRamKumar5) reported

    @reliancejio @JioHotstar @JioCare Just 10 days back I gave a complaint about bad network. Some jockers from reliance came. Fiddled with my router and its OK and left. Till date I am having trouble. What a harassment. Shameless ND spine less fools.

  • saranshcosmos
    Saransh Mishra🇮🇳 (@saranshcosmos) reported

    @JioCare I’ve already tried contacting customer care, but unfortunately, there’s been no response either. Great experience overall. Thank you! 👏 @reliancejio @JioCare

  • suneetmanoja
    SunMan (@suneetmanoja) reported

    @JioCare A reply like this is not acceptable from a reputed company like Jio. My number is still not active and there is no network. Please stop giving formal responses and resolve the issue by activating my number urgently.

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