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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indore, MP 15
New Delhi, NCT 57
Kolkata, WB 114
Anantapur, AP 3
Shillong, ML 12
Ahmedabad, GJ 59
Hyderabad, TG 61
Bhopal, MP 38
Pune, MH 115
Mumbai, MH 126
Guwahati, AS 46
Delhi, NCT 59
Ghāziābād, UP 1
Kanpur, UP 27
Vadodara, GJ 15
Bhubaneshwar, OR 24
Chhindwāra, MP 49
Patna, BR 49
Kozhikode, KL 3
Nashik, MH 14
Kohima, NL 1
Lucknow, UP 38
Rājkot, GJ 10
Karnāl, HR 3
Pānīpat, HR 5
Jodhpur, RJ 8
Rohtak, HR 12
Imphal, MN 8
Sonīpat, HR 2
Udaipur, RJ 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mukeshkuma36087
    Manjesh kumar (@Mukeshkuma36087) reported

    @JioCare Dear Customer, 889101 is the OTP to proceed with installation of your JioFiber connection with Order Number NO0001C78J6O. Please verify your details in the Bhai log jio ka kabhi mat lagbana 40 days ho gaya payment kiye na to koi reply customer care karta hai na ho aget

  • aawasthilaw
    Advitiya Awasthi (@aawasthilaw) reported

    I have been using Jio Internet for the last year and it’s been an absolute nightmare with no resolution whenever wi-fi is down. The absolute nightmare in changing all connections in cameras and gadgets has been the only reason to avoid such change. @JioCare @reliancejio

  • madhu_kotha
    madhu kotha (@madhu_kotha) reported

    @JioCare "Unable to change AirFiber plan via App and Customer Care is not helping"

  • iamsoumyodipT
    Soumyodip Thanadar (@iamsoumyodipT) reported

    @JioCare @reliancejio Dear Jio Team, I have not received any response yet, from your team. This is bad condition of your service experience. Already shared all details in DM, still no one reached me. Extremely disappointed.

  • vpst2005
    Singh (@vpst2005) reported

    1 month over but no resolution and no refund no visit, only generating new IR and closing it each time when I call. no option other than consumer court and social media platforms @JioCare @jio_fiber @reliancejio

  • Amarjeetku12
    Amarjeet kumar (@Amarjeetku12) reported

    @JioMart @JioMart_Support @reliancejio It’s been 2 days and still no resolution for order JM69E8B7F001929C207C. Missing items, expired bread, near-expiry curd — and no response from support. This is really disappointing. Please resolve immediately.

  • gomayankgupta95
    Mayank Gupta (@gomayankgupta95) reported

    Hi @JioCare i tried to reach-out through the personal chat but i did not hear any positive. Concern is same getting 1 mbps speed out of 100 mbps it is very frustrating also I’m completely blocked due to this and it is very frequent now. Can I expect a resolution? @_MukeshAmbani

  • Rasminji
    Ras min (@Rasminji) reported

    @JioCare I have already done basic troubleshooting like charging, restarting phone, and changing location. Issue is still the same for last 2 days. Speed is only around 2 Mbps on 5G and videos are not playing properly. Please don’t give generic replies. Kindly check network

  • MedaBharath
    Bharath Meda (@MedaBharath) reported

    @JioCare The grievance and all relevant details have been shared through multiple channels, including DM, yet there has been no resolution for over two days. Since the issue remains unresolved, share the process to discontinue the connection at the earliest.

  • Soumalyaroy25
    Soumalya Roy (@Soumalyaroy25) reported

    @JioCare why I am getting the msg”UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”

  • prag22
    Pragnesh Patel (@prag22) reported

    @JioCare @reliancejio Don’t order anything from JioMart. The quality is very poor and no one available from customer care to support. Other r miles ahead.

  • chalam0707
    Rahul🚩 (@chalam0707) reported

    @Airtel_Presence no response from you raised a request 30 days ago but no resolution from you will port to @JioCare after using 17 years of service of you and hecked up with your 3rd graded service

  • romi9909
    rohit yadav (@romi9909) reported

    @JioCare The network is not working at all; it shows “No Internet.”

  • panda_asut9074
    Asutosh panda (@panda_asut9074) reported

    @JioCare Pls look at the issue raised it is been more frequent now..

  • KhairariAmrit
    Amrit Khairari (@KhairariAmrit) reported

    @JioCare sir you are also giving me dates, and customer care keeps giving dates as well, but no one actually comes for installation. i request you to take the seriously and resolve it at the earliest.

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