Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 273
Pune, MH 172
Mumbai, MH 172
Chennai, TN 91
Ahmedabad, GJ 89
Kolkata, WB 67
New Delhi, NCT 59
Hyderabad, TG 55
Patna, BR 38
Jaipur, RJ 37
Delhi, NCT 34
Chandigarh, CH 33
Indore, MP 32
Lucknow, UP 27
Guwahati, AS 27
Bhubaneshwar, OR 25
Coimbatore, TN 23
Bhopal, MP 21
Nashik, MH 21
Sūrat, GJ 19
Nagpur, MH 19
Vadodara, GJ 17
Cochin, KL 15
Dehra Dūn, UT 14
Kanpur, UP 12
Agra, UP 10
Ludhiāna, PB 10
Meerut, UP 9
Salem, TN 9
Vijayawada, AP 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amit_deoria Amit Maddeshiya (@amit_deoria) reported

    @JioCare Please provide higher escalation email id for complain as no response received by your local team. Very poor service ever I have seen.

  • Yogensharma15 Yogen sharma (@Yogensharma15) reported

    @JioCare 01954357339 Services to this number are suspended ,was done by your customer care executive erroneously. Pls look into the matter and resume the services on above number it's more than 24 Hrs .. resume the services .. I'm facing lots of trouble

  • SaifShaukatAns1 Saif Shaukat Ansari (@SaifShaukatAns1) reported

    @JioCare You guys are just playing with customers. It's been 4 days and none of your team has ever contacted me. If you can't solve issue than please take you **** connection away.I will buy different connection who provides better customer support and service.

  • sharan_nm Microbiologist_Sharan (@sharan_nm) reported

    @JioCare As expected reply, ok I will wait again 10 more days. It will become 60days old. What process you will be doing be doing 🤔be transparent for customers. If I would have said, while installation take money after 7-10days, will you give service? @reliancejio @JioFibre

  • shaileshbihani1 shailesh bihani (@shaileshbihani1) reported

    @JioCare Hi team, I went to Jio Store to port my number from Airtel to Jio, it's been already 4 working days but it is still not done. There is no way to contact you guys and your chatbot being the worst, do not understand a single thing. Please help.

  • juyal_shubham shubham juyal (@juyal_shubham) reported

    @JioCare What are the next steps to end the association and cancel the connection. Would want to have my money back and get out of this scam

  • saurabhgoel10 Saurabh Goel (@saurabhgoel10) reported

    @JioCare Purchased a jiophone on 17 March 2021 which was exchanged with 2 days due to restart problem and now again mic of phone not working. Jiophone is totally useless. Making customer fool in the name of offer.

  • Baadshah_4005 Gaurav Chandna (@Baadshah_4005) reported

    @NadaanParindeey @reliancejio 😬may be rains valla anukunta Rains padithe jio signal worst

  • shaktibond Shakti saxena (@shaktibond) reported

    @JioCare Chek inbox INSTALLATION Appointment of JioFiber connection with Order Number NO0000HXSYLY is scheduled on 12-07-2021 : 14:15:00. You will receive an Order completion code after INSTALLATION. Please share the same with our service engineer to confirm completion of INSTALLATION.

  • avinashpalekar1 Avinash Palekar (@avinashpalekar1) reported

    @JioCare @reliancejio @trai I have made complaint regarding no range to my Jio fibre in morning. On phone conversation jio tell that there is issue of server in your area for 4 hours. Still there is no range of Jio fibre.

  • Eagle268Vns alok_vns 🇮🇳 (@Eagle268Vns) reported

    @JioCare order no CO0000CUQPDC. After being authenticated and verified at your store I received a message that my DOB mismatched, please look into the issue and resolve it at earliest, if you can’t do tell me what is my DOB, so that I myself should file a legal case on myself

  • ChatUnaux Chat Club (@ChatUnaux) reported

    @JioCare @Paytmcare please help with the reference number BR0006CLBSJX for payment of 149rs, all JIO officials are denying this payment on 11th july 1:50 pm.

  • RajniSinghPC PCOS_Insanity (@RajniSinghPC) reported

    It's so difficult to reach customer care on your app. Kindly reach out to me. This is the consequence of a monopoly market dominated by large players. Customers suffer. @JioCare

  • AnshulJ70929706 Anshul Joshi (@AnshulJ70929706) reported

    @sunnynawadkar9 @reliancejio Suffering from same problem, need to resolve this

  • Vyas06Vyas vikram b vyas (@Vyas06Vyas) reported

    @JioCare is there any customer service at jio from last couple of months I have been trying to log complaint to resolve network problems but there is no response over any alternative. After installing fibre network there is no visit by any technicians or engineer worst service

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