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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 211
New Delhi, NCT 104
Kota, RJ 5
Allahābād, UP 14
Patna, BR 54
Bengaluru, KA 140
Bareilly, UP 1
Hyderabad, TG 123
Sopur, JK 5
Coimbatore, TN 22
Kolkata, WB 149
Vijayawada, AP 8
Bhopal, MP 84
Mumbai, MH 224
Pune, MH 118
Shillong, ML 28
Rājkot, GJ 9
Ranchi, JH 15
Meerut, UP 14
Bhubaneshwar, OR 38
Jaipur, RJ 67
Ahmedabad, GJ 88
Kanpur, UP 33
Vadodara, GJ 20
Dimāpur, NL 16
Chennai, TN 65
Agra, UP 22
Dehra Dūn, UT 25
Lucknow, UP 37
Morinda, PB 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjsr812
    Sandeep Mahato (@sanjsr812) reported

    @JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio

  • PintuMondal08
    PINTU MONDAL (@PintuMondal08) reported

    @reliancejio Worst company to have brodband service!!!

  • giri7026
    giridhar kandalam (@giri7026) reported

    And in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio

  • ccwadher
    Chaitanya Vadher (@ccwadher) reported

    @JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio

  • cutesishubi
    Shubhra Chandrani (@cutesishubi) reported

    @JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here

  • WildBwoy
    WildBwoy  (@WildBwoy) reported

    @JioCare Responded you back , please have this fix on priority, its been weeks facing the issue

  • ronak_esamalia
    Rocketrocks (@ronak_esamalia) reported

    @reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!

  • Ravi48203020
    #Farmer #ProudFarming (@Ravi48203020) reported

    @Saurabh_Pinch @reliancejio @reliancejio ur network is worst

  • JioCare
    JioCare (@JioCare) reported

    @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • diganta88714376
    diganta das (@diganta88714376) reported

    Paying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.

  • Dhritiraj20
    Dhritiraj (@Dhritiraj20) reported

    Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    Worst customer care services ever @reliancejio!!!!

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    @JioCare The issue is now resolved.

  • John_Karthik
    Karthik (@John_Karthik) reported

    @JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.

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