Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 220 |
| Mumbai, MH | 234 |
| Thiruvananthapuram, KL | 17 |
| Vadodara, GJ | 18 |
| Cochin, KL | 23 |
| Pune, MH | 135 |
| Coimbatore, TN | 19 |
| Bengaluru, KA | 139 |
| Dāhānu, MH | 1 |
| Salem, TN | 6 |
| Agra, UP | 26 |
| Trichūr, KL | 2 |
| Patna, BR | 56 |
| Kolkata, WB | 150 |
| Nashik, MH | 15 |
| New Delhi, NCT | 104 |
| Chennai, TN | 71 |
| Lucknow, UP | 39 |
| Raurkela, OR | 8 |
| Delhi, NCT | 83 |
| Virār, MH | 2 |
| Nagpur, MH | 23 |
| Bhubaneshwar, OR | 43 |
| Kannur, KL | 2 |
| Sūrat, GJ | 27 |
| Varanasi, UP | 16 |
| Ahmedabad, GJ | 90 |
| Bhopal, MP | 79 |
| Meerut, UP | 13 |
| Rājkot, GJ | 10 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Patriot Indian (@lvsmita) reported@reliancejio I have recharged my JioMobile number 4 days before expiry of plan, payment debited from my bank, number disconnected today. No help via app. No customer care number, where to contact? Respond immediately please
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kaustubh (@KaustubhSule) reported@JioCare there is literally no way for me to communicate with any of your 'humans' and tell them the actual issue. WTF. I cannot use my WiFi because the adapter cable got burned due to a short circuit. I need your engineers to replace it. But your extraordinary AI won't let me go past her
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Arijit Ghoshal🇮🇳 (@VictoryOverFoe) reported@JioCare u r a fraud company which just keeps customer money even after returning the devices. Almost a month now no sign of any refund. Service request numbers: 1: CO0002H4E318 2: LR00001DSWCN One is a SD or 1500₹ Other one is relocation charges of 1200₹. @TRAI @JM_Scindia
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Rishu Singh (@rishusingh28) reported@reliancejio @JioCare MF Jio is not able fix just a small problem since 5 days. They just ask to schedule appointment with 3rd class local engineer. Never use Jio Fiber. Their service are pathetic. Bs ek simple problem- Pol pr Box thik karne me 5 se jada din lg rahe.5+ counting
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Soccerfreak (@soccerfreak9209) reported@JioCare No internet since Saturday due to water leaking through your AirFiber cable. Technician refused replacement, citing no stock. Now asked to wait another 48+ hours. Serious electrical hazard and unacceptable service. #JioAirFiber #jiodown
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Sunny Singhal (@sunnysinghal451) reported@JioCare So now you're telling me to recharge first, and only then you'll process my request. But my recharge was already active before—why didn't you do it then? Your service is very poor, and I'm really frustrated with this experience.
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BISWA DAS (@BISWADAS83) reported@JioCare Where is the Refund Rs 1200 - Still not fine - Don't give Stupid excuses after 1 Month, I will raise GD & place it in Forum now.
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Efilingpo (@efilingpro) reported@JioCare Why do you people not attend the call nor send your engineer to resolve the issue
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Tarachand Suthar 🇮🇳 (@tsuthar143) reported@JioCare That no service available in your area ,I replied my neighbour just 30 meter away installed Jio Air fiber they're getting network, I also get their network when I'm on my terrace then how I can't get the same , Jio agent replied (4/n)
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As@Afshan (@AsAfshan11) reported@JioCare Multiple customers in Subash Nagar, Belgaum (590016) have reported ongoing network, calling, and data issues several times, but there has been no resolution. Calls to customer care are also getting disconnected. Very poor customer experience. Please resolve this urgently
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Pratham Sharma (@Pratham8126) reportedBought JioAirFiber based on promises made during the sale, only to find the service doesn’t match what was advertised. This feels like clear mis-selling. Complaint raised: SR00003A7ZJD, but still no proper resolution. @reliancejio @JioCare
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Rahul Dhamija (@rahul_dhamija) reported@JioCare Your JioFiber support is pathetic. My WiFi has been down repeatedly, and every complaint is marked “On Hold” without any engineer visit. I’ve been facing this issue for days, and there has been no resolution. Latest SR: SR00002MAR2S. Please stop holding complaints
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K R (@djk36) reported@reliancejio @JioCare the worst customer service company ever! I haven’t had Internet for 2 days and you guys aren’t doing **** about it! wtf
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RamaRaju Tweetz (@gangasanivenkat) reported@JioCare Hi Dear Jio, it has been the worst 7days waiting for the re location request to be processed…… if you can confirm the relocation request can be done I will move to another best Internet providers.
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Saurabh Parikh (@SaurabhKParikh) reported@AdityaBikram17 @JioCare I experienced the same. Installation never happened despite daily promises. After cancelling, Jio confirmed my refund, but weeks later I'm still waiting. Every executive tells different story. The issue isn't just the delay, it's the lack of a consistent support process @JioCare
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