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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Harjeet_Sphera
    Harjeet (@Harjeet_Sphera) reported

    @JioCare Issue is fixed yesterday, please work on rebate/compensation/validity and provide me update. Internet was not there for 7 days

  • bikiyadav1
    BIKI YADAV (@bikiyadav1) reported

    @reliancejio Escalation of unresolved Jio 5G network issues at Aadarsh Vidyalay Lowairpoa [Chandkhira  Campus] Assam as we have a tower inside our campus also,we have given several complain please solve our 5G network problem ph 9859693783 network is too slow please solve

  • abhinavpandey03
    Abhinav Pandey (@abhinavpandey03) reported

    @JioCare, I run a lodge near Sanjay Dubri Tiger Reserve, Sidhi, MP, and the network and internet are very poor here. We host many guests from indian as well as out of India, and nowadays you know how important the internet is, please help on this and there is a tower in 1 km

  • CCFCricket
    Anshul (@CCFCricket) reported

    @JioCare @reliancejio My JioFiber service has been down since 30 May and today is 5 June. Every time I call support, I am told that the service will be restored within 12 hours due to a wiring/connectivity issue but it is still not working.

  • vvikasjkaklotar
    Vvikas J Kaklotar (@vvikasjkaklotar) reported

    @JioCare @reliancejio Jiofiber is one of the pathetic internet provider i have seen in my life, Internet service has been down past 2 days and you guys are not even bother to resolve the issue. @reliancejio is a fraud company. Who will bare the cost of these 2 days.

  • akash0734
    Akash sharma (@akash0734) reported

    @JioCare @reliancejio @reliancegroup Issue raised on 30th May and issue resolved on 3rd June , Still no extension given....?? Customer executives use less No knowledge at all

  • HeyGujju
    𝐇𝐈 (@HeyGujju) reported

    Thread 🧵 @JioCare @reliancejio I have been a Jio customer for many years and I regularly recharge my number every month. However, the quality of service I am receiving is extremely disappointing.

  • maianandkr
    Anand kumar (@maianandkr) reported

    @kishansinghkkk @JioCare @JioCare service is terrible. Since AI chatbots arrived, reaching support has become a headache. Yet some still praise it. Once they sell a connection, they seem to stop caring about customer service.

  • Ravi222307
    Ravi (@Ravi222307) reported

    Extremely disappointed with @JioCare! I booked a new Jio SIM with a promise of delivery within 48 hours. The deadline has passed, but it still hasn't been delivered. The support team keeps telling me to "just wait" Visiting a store is not an option for me Now what to do

  • Shantanu_358
    Shantanu Muneshwar (@Shantanu_358) reported

    @JioCare @JioCare We here back nothing from you till date, the issues aren't getting resolved and also this is not getting prioritize. #Badservice #reliancejio

  • vvikasjkaklotar
    Vvikas J Kaklotar (@vvikasjkaklotar) reported

    @JioCare The interest service is down past 2 days, I work from home and my work is getting affected because of you guys and your pathetic service. Need a solution on war footing. Fraud company. Also need the compensation of the days I haven't been able to use the internet which i paid for

  • Prashanthpc3
    Prashanth {PC} (@Prashanthpc3) reported

    Dear @JioCare @reliancejio @JioFiber, What exactly are customers paying for? Pathetic service. No real-time resolution. Endless delays. Fake promises from support teams. Because of your downtime and irresponsible handling, 2 of my client projects got delayed and I suffered loss

  • namanlal739
    Naman Lal (@namanlal739) reported

    @JioCare @JioCare same generic message i am getting back to back. Can i please get a call back on my number with proper update or dm with the status of service request?

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    @JioCare My STB service has stopped working, and despite multiple complaints, the technician is not responding. Every complaint is being closed with a "bad weather" excuse, which is completely inaccurate as the weather is perfectly fine. Customers deserve proper support.

  • kshitijjazz
    Kshitij Mehta (@kshitijjazz) reported

    @reliancejio your fiber connection is not working in my area since last 20hours! this is totally ridiculous. On top of that there is no way to talk to customer support! Just a recorded message is played over call!

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