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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 72
Allahābād, UP 6
Rājkot, GJ 14
Kanpur, UP 25
Chandigarh, CH 29
Jewar, UP 3
Dehra Dūn, UT 29
Chhindwāra, MP 188
Ahmedabad, GJ 62
Indore, MP 48
Hyderabad, TG 55
Chennai, TN 64
Lucknow, UP 52
Udaipur, RJ 10
Bengaluru, KA 87
Kawardha, CT 3
Visakhapatnam, AP 5
Mohali, PB 6
Thāne, MH 2
Vadodara, GJ 43
Coimbatore, TN 15
Guwahati, AS 54
Kota, RJ 7
Agra, UP 11
Delhi, NCT 91
Shiliguri, WB 12
Bhubaneshwar, OR 37
Patna, BR 54
Nagpur, MH 14
Mumbai, MH 143
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?

  • ronaldconrawa
    Ronnie (@ronaldconrawa) reported

    @JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month

  • sabarii_shankar
    Sabari Shankar (@sabarii_shankar) reported

    My Wi-Fi complaint is still NOT resolved, but your app is incorrectly showing the service request as “Completed.” The technician assigned to the issue is also not responding to my calls, and when he does answer, he speaks rudely and unprofessionally.@JioCare

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • ssurjsr
    Souvik (@ssurjsr) reported

    @JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber

  • Arsh_32
    Adarsh (@Arsh_32) reported

    @RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!

  • iharshitdhawan
    Harshit Dhawan (@iharshitdhawan) reported

    @JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.

  • sreerupdandapat
    Sreerup Dandapat (@sreerupdandapat) reported

    @JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service

  • ankudhiman
    Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported

    @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

  • Parkashthakur0
    P (@Parkashthakur0) reported

    @JioCare My sim is not working My mobile number -7004374269 Please respond me jio team I'm in train

  • sumittalwar
    Sumit Talwar (@sumittalwar) reported

    @JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?

  • thesohailraza
    Sohail Raza (@thesohailraza) reported

    @JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare

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