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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 56
Guwahati, AS 78
Gurgaon, HR 12
Mumbai, MH 238
Panaji, GA 5
Kolkata, WB 148
Delhi, NCT 90
Chennai, TN 72
Pune, MH 156
Chhindwāra, MP 225
Vadodara, GJ 24
Rohtak, HR 4
Satna, MP 4
Patna, BR 59
Ahmedabad, GJ 93
Indore, MP 58
Kanpur, UP 26
Bengaluru, KA 147
Nagpur, MH 29
Latur, MH 2
New Delhi, NCT 111
Dholka, GJ 3
Mangalore, KA 4
Ranchi, JH 12
Salem, TN 7
Sūrat, GJ 34
Hyderabad, TG 113
Bhopal, MP 81
Aurangabad, MH 10
Bhiwāni, HR 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • savage_Citizen_
    Web User (@savage_Citizen_) reported

    @JioCare having network related issues in my area. Also communicated with the customer care executive on this, but got no resolution.

  • NotAbhra
    Abhraneel Chattopadhyay (@NotAbhra) reported

    @JioCare @JioCare Kindly give a timeframe by which I should expect this to be fixed. I have been contacting support for almost a few weeks now with no resolution, so a guaranteed timeframe is required for me to keep track of this.

  • TheChandraSB
    Chandra Sekhar Biswal, PhD*(CSE) (@TheChandraSB) reported

    @JioCare @reliancejio worst Internet service in BBsR SR no- SR00003ARZ23. Daily internet disconnecting frequently, Can’t do work from home. The service executives asking extra money to fix the connection. Please fix this urgently or else I will move to consumer forum

  • me_vj_prakash
    Vijay (@me_vj_prakash) reported

    Seriously, @JioCare? My JioFiber has been down since 2 PM. TV is stuck on "Try Again." I've rebooted, unplugged everything, used Fix Now, tried chat & called customer care repeatedly (no answer).Is this wht customers r paying for Absolutely unacceptable #JioFiber #CustomerService

  • KOUSHIKROY6700
    KOUSHIK ROY (@KOUSHIKROY6700) reported

    1@JioCare @reliancejio 4 days, 10+ complaints, still facing call drops and unusable 5G. Speed is just 0.09 Mbps despite full 5G signal. Complaint ID: SR100893KY900. Please fix the issue instead of giving repeated assurances. Location: Sahapur, WB 731233. #Jio5G #CallDrop

  • sumeeth_suresh
    Sumeet Kumar (@sumeeth_suresh) reported

    Ridiculous service by @JioCare! I booked Jio AirFiber on 19 June 2026, and even today my connection has not been installed. Customers in Rimuli, Kendujhar – 758047, Odisha deserve better than false promises.

  • cherryvivek
    Vivek Chennuri (@cherryvivek) reported

    @JioCare @JioCare Why can't I reach an customer care executive on a voice call to detail my issue? This back and forth is absolute waste of time and you call it technology - slowing things down.

  • RawalTanmey
    Tanmey Rawal (@RawalTanmey) reported

    @JioCare your app lacks the basic features, I want to cancel service request for engineer but there is no option. Chatbots and ivr keep sending me links which don't work. If you don't have the basic features who do you optimize basic cost

  • Dislexciyasahil
    BoJack_Frogman🇮🇳 (@Dislexciyasahil) reported

    @JioCare I am continuing your service but I am discontinuing from @airtelindia

  • Kirwale_Patil
    Ganesh Kirwale Patil (@Kirwale_Patil) reported

    @JioCare The irony is that Jio has enough manpower to repeatedly call customers for recharge reminders, yet reaching a human support representative is often much more difficult. If customer convenience is truly the priority, this experience should be reconsidered.

  • TheChandraSB
    Chandra Sekhar Biswal, PhD*(CSE) (@TheChandraSB) reported

    @JioCare Lol, R u a human or robot?? we didn’t have any bad weather today since this morning?? R u talking to a person from Moon or marse??

  • scalpersathish
    SCALPER SATHISH (@scalpersathish) reported

    @JioCare No complaint number. No technician. No update. Completely unacceptable service from a company that claims to provide premium broadband. If this is how customers are treated, people should think twice before choosing JioFiber.

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @JioCare Why you guys are so stupid ?? Before replying to customers pls review their pending service requests . That is the basic nature of customer service. Without doing ur home work you reply to customer as if customers are free and waiting for you to give the same message 2 many ppl

  • Upendra68120795
    Upendra Singh Rajawat (@Upendra68120795) reported

    @JioCare @reliancejio No Resolve My Problem And Your All Team Not Help 😞

  • papnai85
    vicky (@papnai85) reported

    @JioCare Everything I have done. But the problem is still not resolved. Jio services are not satisfactory. After my subscription completes I will surrender my connection.

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