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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 62
Chennai, TN 68
Kolkata, WB 148
Bengaluru, KA 156
Pune, MH 174
Dimāpur, NL 15
New Delhi, NCT 111
Chās, JH 2
Jalandhar, PB 2
Delhi, NCT 92
Kanpur, UP 28
Hyderabad, TG 115
Mumbai, MH 281
Guwahati, AS 77
Chandigarh, CH 34
Chhindwāra, MP 251
Sūrat, GJ 33
Mangalore, KA 5
Guntur, AP 1
Indore, MP 68
Jaipur, RJ 59
Nashik, MH 18
Dehra Dūn, UT 31
Jabalpur, MP 17
Bhopal, MP 91
Latur, MH 3
Raipur, CT 11
Ahmedabad, GJ 77
Varanasi, UP 17
Ludhiāna, PB 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abhibhura
    Abhi Bhura (@abhibhura) reported

    @JioCare Very poor service. Internet been down since last night. Complaint SR00003B6ECR registrd at 11 PM on 13 Jul. An eng. was scheduled for 11 AM today but never arrived. Another eng. was assigned but didn't come & no call. Unable 2 reach customer care. Pls resolve this ASAP.

  • sudhendrakumar
    KSK (@sudhendrakumar) reported

    @JioCare @TRAI It appears JIO is inclined towards not restoring the services, which means an intentional suspension of services. Jio is liable to compensate for the period of NO service.

  • MeghaDoger
    Ayushi Doger (@MeghaDoger) reported

    @JioCare How many times should we provide a number where you do not contact ever. This is #harassment. Kindly do not provide any more standard replies and take this matter into serious consideration. Enough of your #stupid replies and process.

  • Gayathri_Veera
    Gayathri (@Gayathri_Veera) reported

    @JioCare @JioCare Extremely disappointed. I paid ₹1,200 for JioAirFiber, and today the plan amount was also collected, but there's still no installation or proper update. Customer care keeps asking me to visit the store instead of resolving the issue.

  • thenameisaiyar
    𝕸𝖆𝖉𝖗𝖆𝖘𝖎 🇮🇳 (@thenameisaiyar) reported

    @ArjunPershad @JioCare Day 19 here same issue @JioCare sucks

  • The_Karishma
    Karishma (She/Her) (@The_Karishma) reported

    @reliancejio @JioCare It's already over 24 hours. Can someone help me with how to change from @JioCare to Airtel fibre?

  • AkashUde
    Akash (@AkashUde) reported

    Requesting @JioCare to investigate this matter, ensure immediate installation, and take appropriate action against the executives responsible for this poor customer experience. Previous Order number before cancellation:NO0001EH7H0G New Order Number: NO0001EM7PZS

  • vikramplvrp
    Vikram (@vikramplvrp) reported

    @reliancejio Extremely disappointed with the service for order NO0001EJGTUU. The assigned member is completely unresponsive, ignoring my calls and messages, and refusing to take ownership. This is gross negligence. @JioCare, please resolve this immediately.

  • APriyadarshini0
    Ashokpriyadarshini (@APriyadarshini0) reported

    @JioCare are you live? Fiber slow from morning...

  • 987654321shashi
    Shashikumar Bhosle 💙 (@987654321shashi) reported

    @JioCare very poor internet connection in Bengaluru Yelahanka please help

  • alokchoudhary11
    Alok Choudhary (@alokchoudhary11) reported

    @JioCare Service request id SR00003B5359 has not been yet attended. The optical fibre has been broken and a no of consumers are facing disruption in internet service. Pl attend the same urgently.

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @reliancejio @JioCare @JIOAIRFIBERIN you guys literally do not care about customer at all you don't even bother to respond to consumer complaints customer keeps ringing your customer care number and you don't bother to pick up once money is receive from customer let that customer go to hell

  • VISON2233
    vishnu poddar (@VISON2233) reported

    @reliancejio @JioCare @JIOAIRFIBERIN By the hell you can't assign a service engineer.. network is disrupted for 4 days now all you are doing is rebooting from your end is that what I have paid for.. if that's your service get your so called service box out of my house.. I want every single penny paid you back

  • arvindpahadia
    Arvind 🇮🇳 (@arvindpahadia) reported

    On my way to Dibrugarh...watched the entire match #ESPFRA on ZEE5 from the train...A few network breaks here and there, but Jio held up well enough to make sure I didn't miss the action @reliancejio ⚽👏

  • ramur
    Ramu Rajasekaran (@ramur) reported

    @JioCare While I've had to report several issues with my internet service recently, I want to give credit where it's due: when it is working, the connection is absolutely amazing.

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