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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 123
Guwahati, AS 73
Coimbatore, TN 23
Kolkata, WB 149
Chennai, TN 69
Ahmedabad, GJ 89
Chhindwāra, MP 212
Mumbai, MH 225
New Delhi, NCT 104
Kota, RJ 5
Allahābād, UP 14
Patna, BR 54
Bengaluru, KA 140
Bareilly, UP 1
Sopur, JK 5
Vijayawada, AP 8
Bhopal, MP 83
Pune, MH 118
Shillong, ML 27
Rājkot, GJ 9
Ranchi, JH 15
Meerut, UP 14
Bhubaneshwar, OR 38
Jaipur, RJ 67
Kanpur, UP 33
Vadodara, GJ 20
Dimāpur, NL 16
Agra, UP 22
Dehra Dūn, UT 25
Lucknow, UP 37
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare How can you confirm that the issue was resolved. Are you saying that I am making false accusations to your company. Nobody ever tried to contact me regarding my complaint. Even after complaining again & again.

  • sunnysinghal451
    Sunny Singhal (@sunnysinghal451) reported

    @JioCare @reliancejio @Jio_Offl No any response by the customer care also

  • StoplossMatters
    SupplyDemandZone (@StoplossMatters) reported

    @JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup

  • JioCare
    JioCare (@JioCare) reported

    @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • mkhaturia5
    CA Himanshu khaturia (@mkhaturia5) reported

    @jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare

  • sushilhrg
    Sushil kumar (@sushilhrg) reported

    @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest.

  • IkbalHa54220939
    Ikbal (@IkbalHa54220939) reported

    Hey @JioCare I am wrongly done 200 rupees recharge and but I want to do 319 recharge.Please help me

  • Dhritiraj20
    Dhritiraj (@Dhritiraj20) reported

    Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

  • jensonbathery
    Sunny (@jensonbathery) reported

    @JioCare I have sent still the issue is not solved

  • DeepJajoo
    Deepak (@DeepJajoo) reported

    @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

  • anksh8
    Ankit (@anksh8) reported

    @JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.

  • iamSushantkmr
    Sushant Sharma (@iamSushantkmr) reported

    @Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist

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