Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 225
Mumbai, MH 136
Pune, MH 116
Chennai, TN 96
Kolkata, WB 66
Hyderabad, TG 64
New Delhi, NCT 62
Ahmedabad, GJ 61
Delhi, NCT 46
Bhubaneshwar, OR 40
Jaipur, RJ 39
Patna, BR 37
Indore, MP 36
Chandigarh, CH 28
Coimbatore, TN 23
Guwahati, AS 19
Cochin, KL 19
Lucknow, UP 18
Bhopal, MP 17
Dehra Dūn, UT 16
Meerut, UP 14
Shillong, ML 12
Sūrat, GJ 12
Nagpur, MH 10
Vadodara, GJ 10
Varanasi, UP 10
Ludhiāna, PB 10
Aurangabad, MH 9
Agra, UP 9
Salem, TN 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • am281587 Abhishek Pratap Maurya (@am281587) reported

    @JioCare network problem issu not working internet call 2 point network

  • Ashishs193 Ashish (@Ashishs193) reported

    @reliancejio @JioCare How to get information about migration from prepaid to postpaid, there is no option to connect to any agent on customer care portal nor information present on website. Is visit to jio store necessary for getting any information or it is available online also

  • tushar_forever Tushar Agarwal (@tushar_forever) reported

    @JioCare Day 4 No response No call back No update Sending automated msg every time I ask them about update Seems like pasting same msg to every complain is the only work they are doing across Facebook Twitter Complaint Number

  • REEL_VS_REAL S Kumar (@REEL_VS_REAL) reported

    @JioCare internet down also wifi coverage not proper from past 3 days and this happens every month can you guys do a proper solution cause when pack expire you guys immediately stop internet but when problem come from your side you take days to resolve it??

  • DilawarSaccount Dil Sayed (@DilawarSaccount) reported

    Since two days my @airtelindia broadband is not working and @Airtel_Presence promises to resolve the issue in 24 hrs but its been more than 2 days and the issue is not resolved If this is the service you offer its better to switch to @reliancejio #airtel #JioCimena #internet

  • Capil_Verma Capil Verma (@Capil_Verma) reported

    @JioFiberVoice @reliancejio i am really disappointed by jio customer service. I raised a request for reallocation on 9th April and it was scheduled on the 10th . When I called customer service once the engineer didn't visit they have highlighted the ticket and extended 1 more dy

  • Harishuppal4501 Harish uppal (@Harishuppal4501) reported

    @JioCare SR00001IU53R resolved by Customer Care on its own without providing the resolution. Complaint regarding audio drop raised on 26.03.2023 and just received SMS that issue resolved on 09.04.2023. is this the way you guys resolve the issue.

  • TanushAgga6978 Tanush Aggarwal (@TanushAgga6978) reported

    @JioCare I am Tanush Aggarwal from Delhi,I am facing network problem in Bawana industrial area, Delhi- 110039 .I have already made a complaint but no one took any action upon it. I expect a quick response as satisfying your customers should be your first priority. Thanks

  • FineEagle_ FineEagle (@FineEagle_) reported

    Hey @JioCare, I'd love to have #JioGigaFiber at my house, but the local team said it's not possible due to distance. Is there anything I can do to get your service? #help #internettroubles

  • tiwarikartikam KARTIK TIWARI (@tiwarikartikam) reported

    @JioCare I am unable to recharge my jiofiber since today morning please help

  • NarendraVJani NarendraVachharajani (@NarendraVJani) reported

    Pathetic service by @JioCare - 75 hours and no restoration of service. Every complain is answered by stock reply that we should be patient. Details sent on DM to which no response. Will have to switch over to a more efficient service provider

  • RoniPal1 Roni Pal (@RoniPal1) reported

    @AnubhabChirui @reliancejio @JioCare Yeah I am already porting out one by one. Already ported out 3 of my jio numbers to other. And for some jio sim I just stop using them. I am down to my last 2 jio connection

  • MUKESH42962177 #WeLovePMModi_Ji 🌹🌹 हर हर महादेव 🌹🌹 (@MUKESH42962177) reported

    @JioCare Very bad network in my area of Jio. Many times completed on your jio store . But not resolved this issue. @reliancejio @reliancegroup

  • viraj12345_ Viraj 🛩️ (@viraj12345_) reported

    @JioCare Need a statement over my email from the date of connection till date. App doesn't allow this, & it only allows 30 days. This is for Jio Fiber. Kindly help. Thanks.

  • ratanagarwal Ratan (@ratanagarwal) reported

    @JioCare you have stated in DM that coverage is good despite my complaint that I can’t make calls, it is now clear you do not want to retain your customer. Please explain the procedure for porting of my 4 numbers which are under family plan. @reliancejio #reliancejio #jio #JioCinema

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