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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 229
Delhi, NCT 109
Chennai, TN 67
Hyderabad, TG 63
Durgapur, WB 16
Pune, MH 169
Shillong, ML 14
Chhindwāra, MP 239
New Delhi, NCT 102
Malappuram, KL 1
Ahmedabad, GJ 81
Pathanāmthitta, KL 1
Guwahati, AS 65
Bhopal, MP 89
Karnāl, HR 2
Bānposh, OR 3
Ranchi, JH 9
Patna, BR 54
Kolkata, WB 99
Lucknow, UP 38
Coimbatore, TN 16
Ludhiāna, PB 5
Bengaluru, KA 130
Dimāpur, NL 12
Vadodara, GJ 48
Jalandhar, PB 5
Baikunthpur, CT 4
Jalpāiguri, WB 1
Sūrat, GJ 42
Jaipur, RJ 43
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMilz1
    @Mukul (@TheMilz1) reported

    @JioCare It has been 1 year of hearing “your network problem will be solved in a few days.”How many days are these few days exactly? Please tell me. I don’t have money to waste on recharges when your service isn’t working properly. Jio team, please take my complaint seriously @reliancejio

  • abhij33tgiri45
    Abhijeet 𝕩 Giri (@abhij33tgiri45) reported

    @JioCare Hello jio team please find the solution this not the service i want I'm not working properly because thiss network issue please kindly escalate my problem to ur higher department team @JioCare @reliancejio

  • its_Mr_X04
    Spider man (@its_Mr_X04) reported

    @JioCare I complained a lot but every time the reply comes that we are improving your network and nothing happens.

  • dey7sinchan
    Sinchan Dey (@dey7sinchan) reported

    @JioCare It was a deliberate show of authority by your technician. His actions disrupted my connection live. I saw him on the box still he was arguing with me and didn't even check the connector. This is not good customer service to be honest.

  • mann4767
    Manish (@mann4767) reported

    @JioCare Hi @jiocare my problem still not solved no wifi from 3 days ...i have replied in DM . Please arrange good engineer who can fix Jio fiber problem! Because every day i get next day date to fix my issue by you local team.

  • Harish__75
    Harish Bhargav (@Harish__75) reported

    Please fix the network problem, it is a big problem.@JioCare @reliancejio

  • MARCUS907935
    MARCUS (@MARCUS907935) reported

    Jio India you guys are only increasing the prices while your network speed keeps getting worse day by day. Why is this happening? Worst network ever. @reliancejio @JioCare .

  • aloksin08427610
    आलोक सिंहllਆਲੋਕ ਸਿੰਘll 🇮🇳 (@aloksin08427610) reported

    @JioCare I have purchased 500 rupee 2 gb /day offer which offers prime video, sony LIV and other OTT subscription but while streaming I found that the plan is not working and asked me to subscribe their regular plan please look into this matter

  • HariharPanda7
    Harihar Panda (@HariharPanda7) reported

    My Jio 5G (7788816618) internet connection is very poor Please resolve this @JioCare

  • IndiaGeoTrader
    IndiaGeoTrade₹ 🇮🇳 (@IndiaGeoTrader) reported

    @JioCare — Service Request SR00003E3GDZ has been closed three times without a single technician visit or even a proper call to me. My request is simple: shift the JioFiber cable passing through a neighbouring plot where construction is underway and could damage the cable.

  • varuniaf
    Vroom69 (@varuniaf) reported

    @JioCare You can keep singing that "we are trying to exact-down the issue"...tell you what, you send that engr, he will do the job much better.

  • dableyjitu
    Jitendra (@dableyjitu) reported

    @JioCare @TRAI jioYour team provides very bad service. When a customer's recharge is due, your team calls us 5-10 times a day for three days before the recharge. Now, no one is picking up calls, and there's no single reply to emails. For the last 10 days, when its resolve ??

  • stars_gazer_
    vijay singh (@stars_gazer_) reported

    @TRAI It's affecting the day to day functioning. The overall standard of service has gone down. The duopoly needs to be broken for a healthy market and optimal services. The ground level workers dealing with customer of both @reliancejio and @airtelindia have become very arrogant.

  • Narayananroars
    Narayanan Krishnan (@Narayananroars) reported

    @JioCare I am getting your device have been logged out as soon as I login. I have paid for the annual subscription. Please do the needful or refund at the earliest.

  • VikasRjk
    Vikas Rjk (@VikasRjk) reported

    @TRAI Take action against @reliancejio and @airtelindia they are increasing prices with poor quality of internet.

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