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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vadodara, GJ 40
Nagpur, MH 16
Cochin, KL 11
Ashta, MH 1
Bengaluru, KA 99
Chhindwāra, MP 196
Mumbai, MH 159
Kanpur, UP 25
Rājkot, GJ 12
Chennai, TN 64
Shillong, ML 14
Pune, MH 129
Udaipur, RJ 7
Salem, TN 4
New Delhi, NCT 92
Muzaffarnagar, UP 2
Delhi, NCT 99
Bangaon, WB 1
Guwahati, AS 55
Kālna, WB 2
Jaunpur, UP 1
Varanasi, UP 7
Greater Noida, UP 1
Mohali, PB 5
Patna, BR 53
Kolkata, WB 76
Chandigarh, CH 27
Bhubaneshwar, OR 39
Dehra Dūn, UT 27
Agra, UP 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered

  • VijayShukl70154
    Vijay Shukla (@VijayShukl70154) reported

    @tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix

  • srigopal1992
    srigopal1992 (@srigopal1992) reported

    Day 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support

  • ParthiR02
    Parthi (@ParthiR02) reported

    @reliancejio Repeated complaints, ZERO response. Is this how Jio treats customers? Completely unacceptable service. Fix the issue immediately instead of ignoring customers. Consider this as my closure request from useless provider #Jio

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

  • Indias_pride
    Pride of India 🇮🇳 🌅☀️ (@Indias_pride) reported

    @JioCare That is not resolution I replied you in dm. Change the recharge to jio charge as it is unusable

  • dibyendu_das
    Dibyendu K Das (@dibyendu_das) reported

    @ad470956 @reliancejio Not router issue, Fibre cable issue

  • tramakar
    ramakar thakur (@tramakar) reported

    @JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit

  • Sinu002
    Nitesh S. Koushik (@Sinu002) reported

    @JioCare Okk, take your time but maintain your lower order employees who have no sense how to deal with customer. I'm from Mau district in Uttar Pradesh. Village Deoriya khurd Post Tekai tahsil mohammadabad Gohna pincode 276402. Contact number 7060112363

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    @RaviSin6238033 @JioCare @reliancejio What’s a degradation of the service, in 2022 when i had installed my fiber connection, they were so promptly to resolve any issue. And now this 🫣

  • nshantanu
    Shantanu Natu (@nshantanu) reported

    Dear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio

  • vinodbiradar92
    Vinod Biradar (@vinodbiradar92) reported

    ISSUE since 3 MONTH COMPLAINT RAISED 26 days back Kuch toh sharam karo Nikammo, @JioCare @reliancejio Ur network really sucks. Raised d complaint SRO0003DTOFP nothing improved. Y did u mark it as resolved? Wn u ll be resolving d issue? Say NO to JIO #unsatisfactory #annoying

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