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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hashsingrauli
    #singrauli (@hashsingrauli) reported

    @reliancejio @Jio_Business @JIOAIRFIBERIN Ur Jio corporate manager Sudhir Pandey called me and convince me for Jio and took a charge 14000+ now no one is responding for installation air fibre worst broadband air fibre

  • iamlovingit07
    #AT$ (@iamlovingit07) reported

    @reliancejio @JioCare @TRAI Day 13 So, if you fail to pay your monthly recharge, you will not be able to make any calls. But it has been 13 days and Jio still hasn’t installed my Jio AirFiber connection. I made the payment of Rs. 2121.64 on 29th August.

  • KrishnamoniNat7
    Krishna RWrites (@KrishnamoniNat7) reported

    I have book airfiber on 7th aug via an official agent.I paid all the dues.But it is supposed to be installed 10th agu 10am to 12.yet no one is here to install and no details of the technician received.. #Help . I need this for WFH Urgently.. My order id is NO0001F28BB1Q @JioCare

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Very irritating very frustrating or jb tm logo se compensation mango to garrebo k tarh mana krdete ho or shi se jawab bhi nhi dete jo customer poochta hai. Bs same automated replies krdete ho

  • shalabh_44
    shalabh shrivastava (@shalabh_44) reported

    @reliancejio @RelianceJioCare @jio_fiber My Jio AirFiber service has been down, and the restoration time has now been extended again from 10 Aug 6:59 PM to 11 Aug 6:59 AM. This repeated delay is extremely frustrating. Please restore the service urgently and provide a clear resolution.

  • LEMONMOTIVATION
    @LEMON_MOTIVATION-2001 (@LEMONMOTIVATION) reported

    @Creations3X @JioCare They are the worst

  • TanayRCNigam
    Tanay (@TanayRCNigam) reported

    @jio_fiber @JioCare NO RESOLUTION YET. Nothing. The remote doesnt work either. Pls collect your modem. I SURRENDER CANCEL YOUR USELESS SUBSCRIPTION BY TOMORROW

  • priyanshusept27
    Priyanshu Soni (@priyanshusept27) reported

    @reliancejio @JioCare Seriously, don’t order a Jio SIM online. Their service is absolutely pathetic. I ordered a SIM 5 days ago, paid the amount, and the order is STILL showing “In Progress.” Every time I contact customer support, I’m told to “wait another 24 hours.”

  • uruj_hasan
    uruj hasan (@uruj_hasan) reported

    @JioCare If u r so concern fr my privacy pls recheck d behavior of ur engineers wid female customes. Pls check d quality of ur services as u yourself said it's being one weak & my concern is still unsolved. This jst mental & financial harassment. Pls resolve d issue

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    As world is moving towards AI technology @airtelindia is moving towards Stone Age Their engineers cannot fix WiFi outage from last three days in city like Mumbai I feel like laughing, You guys should hire some engineers from @reliancejio if you are unable to fix WiFi issues

  • ARSaiyad
    Er AR Saiyad 🇮🇳 (@ARSaiyad) reported

    @JioCare 4 days ago, your team said they were “already working on my concern.” Since then — NO call, NO technician visit, NO update and NO resolution.

  • nayakroshan1
    roshan (@nayakroshan1) reported

    @JioCare @DoT_India @jagograhakjago How many times should I explain the issue to your people.. they keep on calling . You have ZERO coordination with in your team.. you are harassing your customer.. with no network..

  • Rahulsonibuddy
    राहुल सोनी Rahul Soni(RS) (@Rahulsonibuddy) reported

    @JioCare problem with the PoE port is detected

  • Voiceofcomunty
    Customer Voice (@Voiceofcomunty) reported

    Hello @JioCare Very poor network coverage in our area. (both indoor and outdoor) Multiple times I raise a complaint, But no use Pincode: 638109 @reliancejio #Jiotrue5g #Jio

  • Thefundedvicky
    thefundedvicky (@Thefundedvicky) reported

    I'm extremely disappointed with @JioCare service. A Jio AirFiber executive visited my home, completed the booking, and collected ₹2200 for a 5-month plan. I was told the installation would be completed within 4 days. However, the MyJio app already shows the connection as installed, while no installation has actually been done at my location. I've tried waiting for an update but still have no service. Please look into this issue and provide a resolution as soon as possible. Booking amount paid: ₹2200 Status in app: Installed Actual status: Installation pending @JioCare Please help. #JioAirFiber #CustomerService #Jio

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