Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shillong, ML | 24 |
| Indore, MP | 31 |
| Imphal, MN | 10 |
| Chennai, TN | 59 |
| Mumbai, MH | 145 |
| Gurgaon, HR | 9 |
| Kollam, KL | 2 |
| Jaipur, RJ | 52 |
| Kolkata, WB | 140 |
| Bhopal, MP | 53 |
| Patna, BR | 56 |
| Nagpur, MH | 22 |
| Guwahati, AS | 61 |
| Malappuram, KL | 2 |
| New Delhi, NCT | 81 |
| Agra, UP | 16 |
| Morādābād, UP | 3 |
| Hyderabad, TG | 85 |
| Kalyān, MH | 1 |
| Bānposh, OR | 7 |
| Jodhpur, RJ | 10 |
| Bhubaneshwar, OR | 23 |
| Chhindwāra, MP | 128 |
| Dhanbād, JH | 5 |
| Pune, MH | 120 |
| Kanpur, UP | 33 |
| Kolhāpur, MH | 6 |
| Varanasi, UP | 25 |
| Shimla, HP | 3 |
| Ghāziābād, UP | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj N Jain (@jainpankajN) reported@JioCare All your helpline are for your customer but I need to raise complaint about jiofiber wires spreading here and there, on roads/building etc. Where to contact. I have called all available numbers but they have predefined problem menu only
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Sandeep Saagar (@SaagarSandeep) reported@JioCare @reliancejio Worst customer service ever. Today is 19 May and still no cancellation or refund. Your executive selected the wrong JioFiber plan and took ₹1200.Stop sending scripted replies like “service request in process”stop harassing customers. Order No: NO0001DCNQ6C
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Gold Roger Pandey (@kakashipandey) reported@JioCare has such terrible service took money no sim delivered. No reply. The person who was allotted the delivery work asked otp before even visiting. @airtelindia is so much better. Just online application once. Received sim next day. A female came to take my kyc. 👍
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Asma Zehra ❤ Memecoin (@zehraasma68) reportedAre you going to windup in kashmir @reliancejio .... Slowly slowly your network is dying here.... Mark my words in coming months lacs will port to airtel
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Micky (@mickybhutani) reported@JioCare are you blackmailing? Can't rectify a dead connection with so many requests and now want to make Mr Ambani richer by looting money from consumers who trusted that they get prompt resolutions in case of fault in service.
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Dr.D.Siddaramu (@sanjana030709) reported@JioCare The issue is not resolved.On friday a executive called my wife and telling its Tower/server issues.U will have this problem we can't help.If u complain also no use. If you want, get converted to jio fiber. So,suggest what to do. No 1 visited house to check the internet issues.
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Kshitij Dwivedi (@kddv1997) reportedHey @airtelindia you think that in India you are now only operational with your duopoly partner @reliancejio do whatever you want to do your network is bad Wi-Fi service is bad my SIM card lost in france and now they need OTP where I can give that @TRAI we need 3rd network
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Micky (@mickybhutani) reported@JioCare Mr Gladwin, do you have a little bit of sense or are you a Dumb AI bot. When you are replying without understanding or reading customer grievance history.
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TheCrypto😎💪🏻 HUDL 🦭/acc🌶️ (@inspiratio81074) reportedDear @JioCare, the network and internet service in Govandi, Mumbai is very poor for the last few days. Calls are breaking and internet speed is extremely slow. Please fix this issue as soon as possible. #Jio #Govandi #MumbaiOr a stronger version: Please Take the Action Quickly.
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Chandan Mayekar (@chandanmayekar7) reported@JioCare As the AREA is in middle of the city with corporate office around and we are claiming we are the best service provider when there in no network in middle of The city. Such a shame
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aftab (@aftaba2004) reported@FibreJio facing issue from last 3 days . App is not working technician not responding. Service is pathetic @JioCare @FibreJio
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Bhupendra k mehta (@bhupendrakmehta) reported@JioCare I generated a UPC code on May 12, 2026, and completed the self-KYC process. The SIM card was delivered on May 18, 2026; however, it has not yet been activated on the Jio network. I have called customer care multiple Reference no : NO00015EFV6R
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Capt PVR KUMAR (Indian Navy) 🇮🇳 (@kumarpvr) reported@JioCare Hello @JioCare, It has been more than a month since the Refund Order has been initiated, and you blokes have not been able to resolve a simple issue of getting a refund executed. Do you people have any shame at all?
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Ashish_G (@ASHiSH_G26) reported@JioCare I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed. Resolve this issue on priority
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mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport