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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • maligujrati
    Santosh Mali (@maligujrati) reported

    i am facing slow Internet issue and reported to your team from past 10 days i first contacted to your team on 7th and till now no help 2 times engineer visited and went back but no help everyone seems unaware and rude . @reliancejio @RIL_Updates JIO AIRFIBER is worthless

  • sachatul
    Atul Sachdev (@sachatul) reported

    @JioCare really need to take the matter to top management hope they see these postings of complaints may be they are reliance don't bother of apathy of customers taking jio airfiber horrible services

  • RittikSwar
    Rittik Swar (@RittikSwar) reported

    @VikasKu36321821 @JioCare @reliancejio Jio's service is really ****. Peak harassing. It shows otp going to old no stilli didn't find on old sim. Pure scam Disastrous management

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare @reliancejio @jagograhakjago Issue has remained unresolved since 7 June. Missed visits, auto-closed tickets, and repeated requests for the same information. I now expect a clear commitment on refund and compensation, not more template replies.

  • shruti2909
    ShruT (@shruti2909) reported

    @JioCare And FYI, this particular person doesn’t ever come. You guys have employed useless bunch of people who never visit and keep the customer waiting. I waited the entire day after morning and here we are again with no clue of a technician @reliancejio @JioCare

  • abhishekAYD
    ABHISHEK TRIPATHI (@abhishekAYD) reported

    @JioCare Hi, It shows "No service center found in your locality"

  • gopipillai2
    Gopi Pillai (@gopipillai2) reported

    @JioCare imjio team u can send your tech to remove the box ,due to unresolved issue

  • pranavtwiter
    Pranav mandal (@pranavtwiter) reported

    The wrost network of @reliancejio in all over India. Why we are paying u ₹899/84 days ? @TRAI pls help us. Everyone want to port out only because of bad connectivity. [Even 4g] Are u happy with jio ?

  • sai_sidd
    SamSai (@sai_sidd) reported

    @samsgotwha_ @JioCare @OfficialJioTV It didn't mate, same issue 😔

  • smart_ashish
    ashish sharma (@smart_ashish) reported

    @JioCare why the hell you are charging for 5g plan when you are giving no internet on 5g mobile? I have to use airtel sim net. Even I can't open my jio app using your 5G internet. Your customer care is telling me 5g minimum speed is 5mbps to 30mbps. That should be 2G speed.

  • vsk_sravan
    Sravan kalyan (@vsk_sravan) reported

    @JioCare I'm a decade old jio user but can't get 3g speeds in 5g network. Even while I'm using data, I don't get call I get a message someone called you. Calls with voice breaking issue. i switched to airtel 3mnts back and now I port back to jio but no improvement in network.

  • Sonalthakur_ds
    Sonal Thakur (@Sonalthakur_ds) reported

    @JioCare Your not call me yet reply me fast solve my problem as soon as possible

  • JioCare
    JioCare (@JioCare) reported

    @Suman_2003x @reliancejio Hi Suman, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after 3 (1/3)

  • Reetapathak3
    Reeta pathak (@Reetapathak3) reported

    @JioCare more than 48 hour's without wifi such is the careless and horrible service provider jio care 4 to 5 time's a month. Friends discontinue we have paid in advance so stuck with these terrible services

  • RittikSwar
    Rittik Swar (@RittikSwar) reported

    When will I get a proper cooperation from you guys? @JioCare @reliancejio Every jio airfiber consumer is getting to see fifa except me! U guys have personal issues with me? Every prblm with me Don't make me feel wastemoney guy! Really bad service

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