Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 149 |
| New Delhi, NCT | 107 |
| Chhindwāra, MP | 259 |
| Mumbai, MH | 278 |
| Vadodara, GJ | 32 |
| Varanasi, UP | 14 |
| Rohtak, HR | 5 |
| Ahmedabad, GJ | 81 |
| Trichūr, KL | 3 |
| Lucknow, UP | 36 |
| Sūrat, GJ | 41 |
| Cochin, KL | 23 |
| Vapi, GJ | 7 |
| Guwahati, AS | 78 |
| Pune, MH | 187 |
| Rājkot, GJ | 10 |
| Jamnagar, GJ | 1 |
| Kāraikkudi, TN | 1 |
| Patna, BR | 60 |
| Kota, RJ | 6 |
| Delhi, NCT | 93 |
| Kolkata, WB | 139 |
| Indore, MP | 60 |
| Mumbai Suburban, MH | 3 |
| Pānīpat, HR | 2 |
| Bhopal, MP | 88 |
| Nashik, MH | 20 |
| Dhāriwāl, PB | 1 |
| Nagpur, MH | 32 |
| Chandigarh, CH | 33 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vimal (@VimalJha19) reported@JioHotstar @Hotstar_Help @JioCare My JioHotstar trial plan (90daysTrial_JioHotstar) is ACTIVE on my Jio number , but the Hotstar app is still showing inactive and asking to buy a plan. Email support is very slow. Please manually sync and activate my account urgently!
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Jitu Maharana (@AMaharana1) reported@JioCare I purchased the 100 Mbps plan and activated it successfully. I also received the confirmation message. However, my internet speed is still around 30 Mbps. I have already restarted the router, but there has been no improvement. Please check and resolve the issue.
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Dharmendra Gautam (@clear2people) reported@JioCare @reliancejio @JioFiber Your complete lack of response clearly shows that no effort is being made to resolve this issue. I am giving this matter until tonight as a final deadline.
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Saikat Chakraborrty (@csaikat22) reported@JioCare After taking money, why is it being assigned to a future date? When collecting money, agent said it would be installed same day. Now it’s getting pushed. And you are closing complaint too. What’s this about? Please open the complaint again.
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imtiyaz khan (@imtiyazwow) reported@jiocare @reliancejio SR - SR00003C181L Absolute malpractice by your field team! Fiber down for 3 days. Tickets are being repeatedly delayed with FALSE reasons. I NEVER requested any rescheduling. Stop lying on backend logs to cover up SLA breaches. Replace the ONT today.
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ankush thorat (@ank457) reported@JioCare Shameless donkeys. Still no one has resolved the issue.
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What's in a name (@saurabhaman5551) reported@JioCare You guys are pathetic and so is your service. This is the worst customer service you can provide to me. You are nothing but a bunch of robbers looting customer's money and provide them a ****** service. My service request SR0003BVLW9 and I've received no help whatsoever
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Nikhil (@NikhilAragonda) reported@JioCare I've 3 months recharge plan in jio what about that how I can use internet and how I can call someone with this useless network speed and call drops )
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Satish Sharma (@SatishS40280177) reported@JioCare My Jio Fiber internet is completely down, and I am unable to use any services. Also facing issues with my account recharges done on 4th July (₹648) and 23rd July (₹648 & ₹100). Please resolve this urgently! No 8779410482
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare today, also, nobody came to resolve the issue
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Mr. Bhatt (@_PankajBhatt) reported@reliancejio @JioCare - what is the use of having a #JioFiber internet connection of it becomes as slow as a 90s Dial-up internet connection? We see blazing fast speed during day and then at 7 PM the speed goes from 100mbps to < 10mbps. Scale the network please.
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Shivkumar (@Shivkum50867228) reported@reliancejio Jio mobile network fail
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ankur shah (@ankurshah007) reported@JioCare my internet’s is down since last night Pls do something about it
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K Sateesh Kumar (@KSateeshKumar9) reported@JioCare internet connectivity is not working. Your customer care number is automated and never reached human agent. Worst support. @reliancejio
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Ankit Harsh (@imankitharsh) reported@JioCare God knows who are escalating to, whoever you are escalating to is doing nothing!!!! how do I make you understand. why aren't you sending anyone physically to fix this issue....???????
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