Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 118 |
| Nashik, MH | 23 |
| Lucknow, UP | 43 |
| New Delhi, NCT | 107 |
| Mumbai, MH | 243 |
| Guwahati, AS | 71 |
| Bhopal, MP | 86 |
| Bengaluru, KA | 143 |
| Chhindwāra, MP | 247 |
| Chandigarh, CH | 32 |
| Hyderabad, TG | 77 |
| Pune, MH | 173 |
| Kanpur, UP | 18 |
| Dimāpur, NL | 12 |
| Vellore, TN | 2 |
| Chennai, TN | 72 |
| Patna, BR | 60 |
| Allahābād, UP | 4 |
| Jaipur, RJ | 49 |
| Bhubaneshwar, OR | 43 |
| Noida, UP | 3 |
| Dibrugarh, AS | 1 |
| Thiruvananthapuram, KL | 13 |
| Sūrat, GJ | 45 |
| Ranchi, JH | 7 |
| Kolkata, WB | 110 |
| Agra, UP | 12 |
| Mysore, KA | 3 |
| Udaipur, RJ | 9 |
| Vadodara, GJ | 47 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Justice (@Justicex1tf) reportedVery poor experience with JioFiber. My connection is not working, and there is no proper way to connect with a customer support executive and speak to someone about the issue. Customers should have access to real support when the service fails. @JioCare
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Nagesh Singh Chauhan (@nschauhan00) reported@JioCare Its not working and you have closed the ticket.
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Ritam Senapati (@RitamS04) reported@airtelindia @airtelindia keep doing this and you will lose all the customers first you discontinued the value for money packs now this type of service? I think the people around my area is already planning to post to @reliancejio. And i want to port too but i don't have good network of jio.
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Narayan Dadhich (@NarayanDIndian) reported@Ajaykumaarji @JioCare I am facing the same issue.... JioCare doesn't care about its customers . Better to port out and switch to BSNL or Vi
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TRISHUL (@JordaarTamacha) reported@JioCare I have messeged you. Please resolve the issue asap
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Pavan Sharma (@pavanturaga18) reportedThe engineer also tried to complete the required pole-photo verification using another phone instead of properly following the installation process, which apparently wasn’t accepted by the Jio system. Since then, no resolution. @reliancejio @jioca Please look into this urgently
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Yet Another Cockroach (@Rajiv_Realid) reported@Ajaykumaarji @JioCare I am on same train. Next month, i go to Airtel. Paying 349 for 5G and getting 4G capping is criminal. Chat support seems to keep saying "We are expanding" each time. This time they gave me a 120 days timeline to fix this issue after my second complaint since they closed first.
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।। Abhinay ।। (@KyaHaiBey) reportedFor a long time I thought that IRCTC was a very bad app. But then i came across @reliancejio My Jio app. It makes you exercise every single patience nerve in your body.
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Kundan Singh (@blu476) reported@JioCare Facing serious network issue like call dropping, no 5G service and most of the time no 4G service. I need to look for network to send a text message also. Sent many requests since 09 Jul 26 through email, mujko app etc but nothing happend till now. Plz do something.
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mani kumar (@mani52054) reported@TRAI @JioCare @airtelindia I never requested MNP/port-out, generated UPC or submitted any KYC/documents. Jio says I requested port-out, while Airtel says my number is currently active with Jio. Please investigate unauthorised porting issue and guide me on the appropriate action.
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Kunal Shah (@shah_kunal13) reported@JioCare @JioCare Physical examination of your connection has nothing to check. Engineer will say as always all setup working well nothing to do. But this problem is in your DNS server side issue not in physical wire connection.
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Jones Dominic (@JonesDominic3) reported@Ajaykumaarji @JioCare I am a VI user Only in Twitter other app is good..feed is not loading, very very low speed in Twitter alone. Anybody facing this type of issue in VI
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Vikesh Tiwari (@vikeshtw) reported@reliancejio My regular bill is ₹529, but this month I have been charged ₹1,328 due to an Amazon Prime subscription that I never opted for. I have been contacting customer care for the last 3 days, but no resolution has been provided. #jio #jiopostpaid
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Chinmay (@allu006) reported@JioCare Please refund my money back. I already ordered new broadband connection from Airtel. Which is far better than jio. I don't need any further assistance from you. Non of your service partner pickup my calls, not replying my messages . What is this type of company.
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Vikas Sahu (@vikas_sahu9) reported@JioCare Rather than resolving the issue, you're guiding the customer how to get disconnected. Is this what @JioCare is paying for? I clearly asked whether you can able to resolve the issue or not. If not, than only I'll go for disconnection. I think you should read that again.
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