Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 127 |
| Varanasi, UP | 19 |
| Ahmedabad, GJ | 60 |
| Pathanāmthitta, KL | 6 |
| Guwahati, AS | 50 |
| Delhi, NCT | 63 |
| Hyderabad, TG | 63 |
| New Delhi, NCT | 59 |
| Fatehpur, UP | 1 |
| Patna, BR | 45 |
| Bengaluru, KA | 106 |
| Chhindwāra, MP | 59 |
| Ludhiāna, PB | 17 |
| Kanpur, UP | 29 |
| Bhopal, MP | 40 |
| Chennai, TN | 62 |
| Lucknow District, UP | 1 |
| Kolkata, WB | 116 |
| Bhubaneshwar, OR | 24 |
| Gurgaon, HR | 7 |
| Pune, MH | 122 |
| Imphal, MN | 9 |
| Cochin, KL | 15 |
| Indore, MP | 18 |
| Coimbatore, TN | 13 |
| Bilāspur, CT | 1 |
| Nashik, MH | 17 |
| Allahābād, UP | 8 |
| Nagpur, MH | 16 |
| Sūrat, GJ | 14 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Surya K (@SuryaK952054783) reported@reliancejio I requested relocation from JioFiber to Jio AirFiber and completed the payment, but it’s been over 2 weeks with zero progress. No installation scheduled, no agent contact, no updates at all. Customer support has been unresponsive. @JioCare please take action.
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Abhishek Shah (@Abhisk24) reported@JioCare I have been facing serious issues in cancellation of my Jio Fiber multiple times. The request has been given. Nobody is just bother about the Device pick up ultimately, who is the loser #poorservice
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RPY (@rprasadyeluru) reportedI never thought this would happen - @BSNLCorporate call quality is now superior than @reliancejio on 5G with Voice over 5G enabled. 🤯 Experimented for a week to see how degraded voice calls on Jio are 🙏🏼 Hoping for more reliability upgrades from BSNL in days ahead!
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Alka Singh (@alkasinghak20) reported@JioCare You guys can keep asking for the time as usual but never fix the root cause. Stop wasting your customer's time. I have been asking for a call from you people but look at you people how you are giving me useless responses but not a callback. #saynotojio @JioCare
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Durgesh Sukhtankar (@dsukhtankar) reported@JioCare @reliancejio There has been continuous disruption of wifi fibre service in mahim area for last month everyday. This is pathetic as the wifi hardly works. You should refund my bill you cheats
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Tejas Thorat (@TejasThorat9075) reported@reliancejio @JioCare @Akash respect sir's I was booked jio fiber 5 days ago to do my job from home . But your team is even not installed sence from 5 days . I am not able to do my work because of network. And I lost my job . 😤
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Arun (@cbr_kid_4465) reported@JioCare @JioCare @reliancejio I am using Jio Fiber WiFi, but it is currently not working. After registering a complaint either it's getting auto closed or no engineer is getting assigned. This is happening for the past 3 days. Worst experience ever.
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Raj Nandy (@BoldGrit007) reported@kaushik________ @reliancejio @JioCare If you can , spread this message. And i have no incentive in doing bad for someone, but I do know that what he is currently running behing the tg group is not right
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Rohit Kumar (@rk724466) reported@JioCare If you cannot provide a confirmed installation date within 24 hours, initiate a full refund immediately. Otherwise, I will escalate this matter to the consumer forum for misleading service and delayed installation. @JioCare @reliancejio #JioAirFiber #PoorService
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Prasad Pradhan (@PrasadPradhanX) reported@JioCare we are facing a wifi outage in Mahim West, for the "last 3 days". Our data is fully drained in daily tasks. Lame automated responses, no human interaction for complaints, 24 hr deadlines in a loop. Seriously??? Hello @airtelindia 🆘
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Pratyush Kumar (@randomstardust1) reportedMy jio wifi is not working from the last 24 hrs and no actions are taken, the engineer assigned has switched off his number which is +91 70174 65700 Hope some actions will be taken and my issue gets resolved asap SR00002KR424 @JioCare @reliancejio @TRAI
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Nikhil PARIMI (@nikhilparimi12) reported@JioCare @reliancejio JioAirFiber uninstallation request pending for 4 days. Appointment/technician details were shared, but technician says he won’t come. I’m shifting today. Need urgent resolution now. SR: CO0001SOHT9V
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Zeeshan_Ashrafi (@Zeeshan16117536) reported@JioCare I have been getting this same message for the past two days and no one is finding a solution. Please resolve this issue by tonight.
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Prabhjot Singh (@Prabhjot5899) reported@JioCare @JioCare This is the same repeated response again. No confirmed slot for 2+ days and no actual resolution. Please escalate this to a senior team and share a confirmed visit time TODAY. Poor service experience. Fixed Line: 1135954521
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Mayur Kiran (@MayurKiran139) reported@JioCare 15 days is more than enough to solve this problem, and if your technical team is not even competent to do that then you need a better team, also tell your local office in New Manglapuri and the technician involved to pick up the phone when I call or call me and provide an update
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