Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 85 |
| Mumbai, MH | 220 |
| Shiliguri, WB | 18 |
| Kolkata, WB | 158 |
| Shillong, ML | 27 |
| Varanasi, UP | 27 |
| Chhindwāra, MP | 192 |
| Lucknow, UP | 35 |
| Guwahati, AS | 72 |
| Meerut, UP | 15 |
| Mysore, KA | 6 |
| Hyderabad, TG | 113 |
| Vartej, GJ | 1 |
| Pune, MH | 120 |
| Dimāpur, NL | 15 |
| Imphal, MN | 13 |
| Chandigarh, CH | 30 |
| Madurai, TN | 4 |
| Delhi, NCT | 77 |
| Dehra Dūn, UT | 22 |
| Patna, BR | 50 |
| Jaipur, RJ | 58 |
| Nagpur, MH | 25 |
| New Delhi, NCT | 96 |
| Durgapur, WB | 10 |
| Cochin, KL | 21 |
| Salem, TN | 4 |
| Bengaluru, KA | 123 |
| Ludhiāna, PB | 13 |
| Agartala, TR | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Khushal (@Khushal_Gore) reportedPaid for my new JioFiber connection, but installation is delayed! Order ID: [NO0001DQKWOM/ service request SR000038EADH]. I need this set up within 24 hours as my work is suffering. Please look into this immediately. @JioCare @reliancejio #JioFiber #CustomerService
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NaveeN (@NaveenUdaya) reported12 DAYS NO INTERNET! Pathetic service by @JioCare @reliancejio in Coimbatore. Despite raising multiple tickets, mailing the Appellate Authority, and filing a complaint with the National Consumer Helpline (NCH), ZERO action has been taken.
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Rahul gandhi (fan's) (@Ali95557570) reported@JioCare My Jio AirFiber connection is not working. Account Number/Landline Number: 5642316172 Location: Silver City, Jail Road, Dholpur, Rajasthan Issue: Router is showing a red light and internet is not working. The bill/recharge has already been paid, Name: Shabbir khan
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Ashish Dash (@AshishDash31) reported@JioCare @Niksayyyyy @JioCare My JioFiber Wi-Fi connection has been down since yesterday afternoon. The router is continuously blinking red, and I have no internet access. Kindly look into the issue and provide assistance ASAP. Please help resolve this at the earliest.
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Vishal Goyal (@VishalGoyal24) reported@JioCare What a stupid customer service team you guys have , no one has any clue..you have people sitting at home from tier 2, 3 cities and they don't have any clue.
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रजनीश शर्मा (@RajnishDadheech) reported@JioCare Problem can't be understood sitting at remote location Speed is very low even through ethernet cable
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Madhu pandey (@MadhuMadhu01) reported@JioCare Why is there a network disruption in my area almost every 15 days? And why can't I speak to a real support agent? Every time I call customer care, your automated voice just says "there is a disruption in your area" and that's it. No updates, no ETA, no human support.
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Mankutimma (@kaggaVichara) reportedLooks like @reliancejio @JioCare doesnt care about their customers! No one to speak in english! Internet is not working and your team is stuck in Marathi! Who the hell expects someone to learn marathi in Bangalore! After few years, their service is so bad!
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Ds choudhary (@berojgar_balk) reported@reliancejio @JioCare has taken maximum 72 hours to resolve issue. Issue not got resolved but they updated to issue resolved. But why ? Now again they taken 7 days to resolve the issue Why are you thinking that a customer should pay to wait only but no resolution provided ?
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Nails With Prachi (@nailswithprachi) reported@JioCare internet is not working AGAINNNNN. The first 3 days that it was not working thats also not added to my plan yet.
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Ajay asware (@AswareAjay) reported@JioCare I don’t understand how many time only i have to be assured rather than getting proper solution. If you are not providing service then my money should be refunded. That’s simple concept but what issue you are having for not getting for this concept.
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SahilRajSingh (@SAHILRAJSINGH_) reported@JioCare @reliancejio I'm facing inconsistent 5G service in Barka Goan Pakri Dayal, Motihari 845428. 📶 The connection keeps dropping, which is really frustrating. 😩 Could you please look into this issue and help resolve it?
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shubham jha (@shubhamjha03) reported@JioCare for the past 2 days there has been no signal in vijay/ shastri nagar area of Kanpur, UP covering around 5k+ users and even after reaching out to customer care no solution has been yet provided. I wnna know know wheather u people gonna fix the issue or do i switch.
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Ravi JV (@ravijv12) reported@reliancejio No internet speed. Worst service. Endless excuses. Pathetic experience. @JioCare @TRAI
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Joseph mathew (@Joseph14069) reported@JioCare Nothing worse that @JioCare @reliancejio sim porting experience. No customer care is able to solve anything, just forwarding or avoiding. No solution.
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