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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agra, UP 22
Mumbai, MH 205
Shillong, ML 27
Pune, MH 124
Indore, MP 49
New Delhi, NCT 96
Chandigarh, CH 25
Hyderabad, TG 109
Guwahati, AS 71
Chennai, TN 63
Jaipur, RJ 59
Bengaluru, KA 124
Ahmedabad, GJ 81
Vadodara, GJ 21
Patna, BR 51
Kolkata, WB 165
Coimbatore, TN 17
Kota, RJ 4
Mewat, HR 1
Baraut, UP 1
Udaipur, RJ 12
Nangal, PB 1
Thiruvananthapuram, KL 15
Chhindwāra, MP 193
Panaji, GA 6
Jabalpur, MP 13
Bhopal, MP 74
Sūrat, GJ 23
Sopur, JK 3
Delhi, NCT 82
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Can anyone here pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED I CAN'T SEE ANY SR SO can't add/update IFSC code which you can get from DM and connect with me. It's humble request can you pls update SR.

  • derangula1994
    derangula (@derangula1994) reported

    @JioCare An engineer has already visited my residence and confirmed that the issue is related to the network. He informed me that residents in the neighbouring street are experiencing the same problem and advised that I would need to wait until new towers are installed or the network.

  • Cheaster_King
    Nitesh Kumar Pradhan (@Cheaster_King) reported

    @JioCare @JioCare @reliancejio Abhishek / Vidhi Is there any update on solution? It has been more than 24hrs of without support.

  • Juneja_Baljeet
    Baljeet S. Juneja (@Juneja_Baljeet) reported

    @JioCare Your engineer has been visiting now.. but I don’t need ther support . Because it was fixed 3-4 days back I need 30days refund for the delay because it took 27-28 days to fix this issue

  • aman_meena18475
    Aman Meena (@aman_meena18475) reported

    @reliancejio yesterday I booked a jio air fiber connection, payment was done, but machine is still not installed. Local jio representative not provide required support. ORN number is NOOOO1EO5SSM. Provide solution.

  • vikas_soni2012
    vikas (@vikas_soni2012) reported

    @JioCare poor service

  • mukeshjainm
    Thebhakt (@mukeshjainm) reported

    @Airtel_Presence @airtelindia @JioCare What is the process to cancel Airtel broadband connection

  • AkashGovil24
    Akash Govil (@AkashGovil24) reported

    I'm facing a persistent audio issue with my JioFiber Set-Top Box that started this morning. There is no sound output on any application or channel, including live TV channels on Jio tv+ and all available OTT platforms , although the video is functioning normally @JioCare

  • aayushandilya
    Aayush Shandilya (@aayushandilya) reported

    I'm unable to get otp for the Live TV + on my jio fiber from the last 2 days...@ZEE5India had already ruined my FIFA world cup now you @reliancejio @JioCare are ruining it ! I called you guys like 50 times there is no response from your support team !!

  • funwitty
    QuantitativeEdge | MomentumMaster (@funwitty) reported

    @JioCare @jio_fiber Please can you raise a immediate disconnection request for jio fiber number 7313183110 Treat this on priority, I am reaching out to here as your IVR is not allowing @reliancejio

  • wise_scholor
    The Wise Scholar (@wise_scholor) reported

    🚨 Day after day New Fraud of @reliancejio and @JioCare keeps asking me to pay first while my compensation request remains pending. Service remained affected for over a month. Complaints: SR000034YDNX SR000035N547 Rebate Request: SR000036I24H Result? ❌ No validity extension ❌ No compensation credited ❌ Account suspended A customer loses 33 days of service and is still expected to pay as if nothing happened. Is this how India's largest telecom company treats its customers?

  • sarwangjain
    Sarwang jain 🇮🇳 (@sarwangjain) reported

    @JioCare I try calling your customer care but it’s only pre recorded message I hear.. no way to connect to the representative..! Such a pathetic customer care experience.. I would definitely cancel my connection at the earliest

  • cybersecproIND
    Fat Penguine (@cybersecproIND) reported

    @reliancejio abe tumhare yahan koi customer ki sunwayi hai ki nahi. Internet and TV is not working since last 4 days and nobody bothered

  • DeshBhakt_7th
    🇮🇳 Yuri Bezmenov 🇮🇳 (@DeshBhakt_7th) reported

    Dear @JioCare ....after keeping me hanging for 6 days and endless customer care calls....your engineers came to fix my wifi. Within 12 hrs of fixing...the issue reappeared and now I have been made to wait for another 6 days. Time has come to part ways.

  • jayjagadisha
    MANAS भारतीय (@jayjagadisha) reported

    .@JioCare .@reliancejio Your network is very poor at Hanspal area, Bhubaneswar. I have reported the matter several times earlier. There is no improvement in your service. Please help.

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