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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 153
Shiliguri, WB 16
Gurgaon, HR 11
Indore, MP 33
Kanpur, UP 36
Jaipur, RJ 57
Sūrat, GJ 19
Chhindwāra, MP 142
Ranchi, JH 13
Coimbatore, TN 16
Bengaluru, KA 128
Agra, UP 17
Kolkata, WB 152
Nagpur, MH 24
New Delhi, NCT 90
Bhopal, MP 57
Chennai, TN 62
Pune, MH 124
Guwahati, AS 65
Imphal, MN 11
Pānīpat, HR 9
Patna, BR 58
Ludhiāna, PB 20
Delhi, NCT 72
Chandigarh, CH 32
Bānposh, OR 9
Bhubaneshwar, OR 25
Sopur, JK 3
Mandi, HP 3
Lucknow, UP 45
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • omsharma0304
    Omprakash Sharma (@omsharma0304) reported

    @JioCare Hi, No response, even after send you the details via DM Please be serious, are you considering me as a foolish customer

  • Harshit797679
    Harrshit agarwaal (@Harshit797679) reported

    Hey @JioCare @reliancejio your service is not working in sec 24 gurgaon from last 1 hour, please check and resolve.

  • imlimbachiya
    PRATIK LIMBACHIYA (@imlimbachiya) reported

    @JioCare And after all this, your team still keeps sending copy-paste internet troubleshooting videos like bots instead of giving a real technical solution. At this point it honestly feels like JioFiber support is designed to exhaust customers until they give up.

  • vivekit2014
    VIVEK ( मोदी का परिवार ) (@vivekit2014) reported

    @JioCare It has been a long time and STILL no action has been taken on my JioAirFiber speed issue. Complaint SR000036CY75 was closed without resolution, without engineer verification, and without my confirmation OTP. Internet speed remains unusable. This kind negligence unaccept

  • imlimbachiya
    PRATIK LIMBACHIYA (@imlimbachiya) reported

    @JioCare Amazing customer support by JioFiber. For more than 4 months I have been explaining the SAME issue again and again in DMs, calls, and complaints, yet nobody is actually reading the problem. Internet is working. That is NOT the issue.

  • anirbanroy4
    Anirban Roy (@anirbanroy4) reported

    @JioCare @_MukeshAmbani @TRAI Same issue from 17th May 2026 5 times engineer visited . But No solution. Every escalation team sleeping (Nodal, Appeliate, Escalation Team). Only consolidated from next time there will be no issue. Payment Prepaid . Solution NO

  • shashankdarda36
    Shashank Darda (@shashankdarda36) reported

    Jio is working really very poor, kindly look @reliancejio @JioCare

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare support team of jio fibre is only mis guiding the customers without any resolution of issue only interested to cheat customers

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @JioCare and prakash, it's already 42nd day ,still my issue is not resolved. You are telling me every time that you are following up. R u really working on my issue ? or is it a fake offer to get JioFiber customers?Please resolve my issue immediately if it's not a fake offer

  • iabhishekrverma
    Λ ＢＨＩＳＨ Σ Ｋ Ｖ Σ ＲＭ Λ (@iabhishekrverma) reported

    And it's been more than 7 days and I didn't received my sim. Even their is not any update, customer care service is not working... I fell very frustrated as I have to leave the place of address added at the time of delivery... I have even paid for it 349 rupees... @JioCare #jio

  • vikrantbksc12
    vikrantkumar (@vikrantbksc12) reported

    @JioCare And finally it’s about a month writing on this platform and still my issue not resolved.kindly look into

  • ShyamDhakad16
    हिन्दुस्थान ज़िंदाबाद (@ShyamDhakad16) reported

    @JioCare Worst ever service of jio fiber

  • ShivaprasadM13
    Shivaprasad M (@ShivaprasadM13) reported

    @JioCare You don't know how difficult work life becomes without the internet. This proves Jio is not a reliable internet provider. why reschedule without taking consent from customer? reschedule only if customer approves the reschedule date else allow him to stay with original slot

  • vishalk59805267
    vishal kumar (@vishalk59805267) reported

    Jio Team, My jio fiber internet and set top box is not working from 16-may-2026. I have raised service request on 17-may-2026. You provided SRN - SR000362EKD on 17.05.2026 and Escalation SRN is SR000369CA5.Very poor service. No technician has visited yet. @JioCare @reliancejio

  • kishanshahvlogs
    Kishan Shah (@kishanshahvlogs) reported

    Recently I had a very horrendous service from Jio, agent was Anjali. She misguided me, just to get promoters. Manuaverly she forced me to go out for store visit to get the sim, which was not supposed to be delivered as it was already allotted to somebody. @JioCare @reliancejio

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