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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sunilrajput8107
    Sunil Rajput (@sunilrajput8107) reported

    @JioCare Whatever it is network is slow always because there are no tower of jio

  • iam_akshg
    Akshay Gujar (@iam_akshg) reported

    @JioCare @reliancejio @RIL_Updates Fraud company taking money from.customer and if any action taken against them then they will cancel the order CHu..ya company.

  • JioCare
    JioCare (@JioCare) reported

    @JainamMutha @reliancejio @jio_fiber Hi Jainam, we want to ensure everything is taken care. We suggest you to delete the tweet with your personal contact information for your privacy concern. Please DM your JioAirFiber ID and RMN (registered mobile number) so we can look into this and support you further - (1/2)

  • DineshoYadav
    Dinesh Yadav (@DineshoYadav) reported

    @JioCare @JioCare What if I travel all the way to Madhya Pradesh, waste time and money, and still face the same pathetic service at your physical store? Who will compensate for my travel expenses, lost time, and inconvenience? You deactivated my number (9876190490)

  • thomasjoyk
    Thomas Joy (@thomasjoyk) reported

    @JioCare I've received an sms saying next scheduled visit is on Monday, how pathetic is your service when you can't even fix a simple issue in fourth day

  • AabishShad86623
    A.Shaadab (@AabishShad86623) reported

    Jio shame on you Even I change network to 4g after also network is not working @reliancejio

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare Call technician goes to a number which no one picks, you have rescheduled it three times in last three days, there is no resolution, no one visited the site, dont give me same copy paste replies!! I know how to check the appointment i am not dumb !! How many months will you take?

  • abhi_sen13
    ॐ 🚩 🇮🇳 Abhi Sen 🇮🇳 🚩ॐ (@abhi_sen13) reported

    @JioCare useless customer care, please as soon as possible please fix my jio airfiber that has not been working for 12 days. Jio account number 310673591826, mobile number 9123345131.

  • jagdish93035331
    jagdish (@jagdish93035331) reported

    @JioCare Dear Customer, Service request no SR000037PLSD has been raised in your account. You will receive an update for this request by 2026-06-13T16:28:02. To track the status of your service requests at your convenience, please visit MyJio App - finely i got solutions

  • Shaileshv70
    shailesh Kumar (@Shaileshv70) reported

    Very poor service from Jio Fiber; I am so frustrated. The customer care service is also terrible. @reliancejio @JioCare

  • Jagrutnagrik24
    SamanyaManus2027 (@Jagrutnagrik24) reported

    @reliancejio @jio_fiber @_MukeshAmbani my jio fibre connection is not getting resolved.I have put 4 complaints but still not getting resolved Stop box has been changed but adapter is still not changed My previous complaint has been cancelled without any information sms msg recd

  • hemantpungalia
    हेमंत पुँगलिया (@hemantpungalia) reported

    @JioCare @reliancejio @PMOIndia See the seriousness against customers from last one hour hold my call and before call connect the worst AI Machine is full headache, this is called indian telicom service in india, And best is that no government person take action. Really Great 😡

  • PawanCh79546639
    Pawan Chaurasia (@PawanCh79546639) reported

    @JioCare "Still no one has arrived for my service request. The person assigned is saying he won’t come today and it will be done on Monday. Is this the kind of service you provide? It feels like customers are being taken for granted."

  • Nithishpk5
    Nithish (@Nithishpk5) reported

    @JioCare My issue is still not resolved. Your team said in DM it’s a Wi-Fi coverage issue, but it’s clearly a network issue. Until it’s fixed, I won’t recharge or use Jio anymore. I’ll switch to Airtel if needed. Been your customer for 4+ years. Fix the problem.

  • zax4r0
    zax4r0 (@zax4r0) reported

    Hey @JioCare @reliancejio, your ground team takes advance money (Order: NO0001D9HO9A) but leaves installation pending for a month! Then they fraudulently mark tickets as "processed" without anyone showing up. Why is there NO cancel button on MyJio? Is this an illegal fund trap?

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