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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jamshedpur, JH 5
Allahābād, UP 16
Mumbai, MH 169
Chhindwāra, MP 182
Jabalpur, MP 10
Sūrat, GJ 20
Bānposh, OR 12
Dhanbād, JH 8
Vadodara, GJ 21
Jaipur, RJ 63
Indore, MP 40
Hyderabad, TG 87
Chennai, TN 62
Bhopal, MP 71
Kolkata, WB 164
Thoothukudi, TN 1
Ahmedabad, GJ 85
Bengaluru, KA 128
Mohali, PB 2
Imphal, MN 11
Thiruvananthapuram, KL 13
Cochin, KL 15
Chandigarh, CH 38
Pune, MH 115
Ludhiāna, PB 23
Ranchi, JH 14
Nashik, MH 14
Bhubaneshwar, OR 29
Wānkāner, GJ 1
Raurkela, OR 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare @JioCare shashank i appreciate effort but it's not taking me anywhere, do I have refund in my account? NO damn it tell me what is present status 14 days passed of equipment taken WHERE IS MY REFUND? DO I LOOK FOOL TO YOU? GIVE ME PRESENT STATUS BEFORE I INVOLVE MEDIA

  • SRC_087
    🇮🇳Its_SRC🇮🇳Saffrinzz... (@SRC_087) reported

    @JioCare may I know what steps have you taken after inspection to improve the network at my location. For more details see the DM chat done.

  • kherhos
    HariOm (@kherhos) reported

    @JioCare @reliancejio I have requested for relocation of my Jio Fiber connection within the city Order No. CO0002GQJLP6 on 31-May which wasn't attended. Again requested Order No. CO0002GQJLP6 on 1-June. This also seems to be unattended. Facing critical issues with my work. 1/2

  • raushan59458295
    raushan Kr (@raushan59458295) reported

    @TRAI My jio fiber wifi is not working since from last 6 days. I raised service request SR00002LDYBQ on 27th May but there is no progress on resolution. Could you please take action on this? @JioCare @reliancejio

  • 2595G9
    Venkateshwaran 2595 (@2595G9) reported

    How to cancel jio fiber connection @grok @reliancejio @jio_fiber

  • Dhruw1989
    Prahlad Rai (@Dhruw1989) reported

    @JioCare Dear Navin, still the issues remain the same , jio phone recharge options are not reflecting on my no

  • imanish11k
    nothing (@imanish11k) reported

    @reliancejio my number has been deactivated i need to reactivate it please help

  • smilelover0808
    Chandan Kumar (@smilelover0808) reported

    How u ppl rescheduld it for 12-15 days nd then fixed all messages sent by u is with me now u ppl tell me due to ur bad service and carelessness i didn't used internet having recharge plan 4 that I paid now explain hw u will compensate my loss of 15-16 days @JioCare @reliancejio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare @JioCare shashank i appreciate effort but it's not taking me anywhere, do I have refund in my account? NO damn it tell me what is present status 14 days passed of equipment taken WHERE IS MY REFUND? DO I LOOK FOOL TO YOU? GIVE ME PRESENT STATUS BEFORE I INVOLVR MEDIA

  • akhilteja099
    Akhil (@akhilteja099) reported

    @JioCare Hi @JioCare Issue is still not resolved we are stuck without internet. How many times we need to call u Dont u guys have brain or what Cant u call engineer and question them why it is getting delayed

  • ImManujBhardwaj
    Dr. Manuj Bhardwaj (मनुज भारद्वाज) (@ImManujBhardwaj) reported

    @JioCare @reliancejio - worst speed of Jio Fiber. Frustrated with it.

  • ashish_wakade
    Ashish Wakade (@ashish_wakade) reported

    @JioCare @reliancejio It's resolved by changing connectors and service person asked me to pay ₹400 for the same. I logged a complaint with Jio regarding this matter. Hope, I will receive a final resolution on it.

  • Chaits_
    Chaitanya Tapase (@Chaits_) reported

    Hey @JioCare how is the internet down right after I made the payment for this month? What kind of 'technical issue' is taking SO LONG for a resolution?

  • Bhanupr60276440
    नया भारत (@Bhanupr60276440) reported

    "My Jio number 9569803451 has stopped working. Customer care says it's not in their database, which is shocking as it's linked to my Aadhaar 809749649001 and bank accounts. Need urgent restoration. Please help! @JioCare @reliancejio @TRAI"

  • 0xsibu
    RYXIL 𖤐 (@0xsibu) reported

    Please allow us some time” is the same response I’ve been hearing for months while my work keeps suffering. Either fix it permanently, replace the faulty setup, or refund the amount for the months of unusable service. @JioCare @reliancejio @JIOAIRFIBERIN

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