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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ikisanp
    Kishan Ahir | YouTuber (@ikisanp) reported

    Why do I have to post a public tweet every single time just to get a basic answer from @JioCare? Your customer care on calls n emails is completely useless. answer clearly: will my active paid plan validity carry over to the new connection or not? Stop deflecting. @reliancejio

  • Dalip_2023
    Dalip (@Dalip_2023) reported

    JioFiber Voice no. 135xx71xxx. Recharge done on 12 Aug, but Wi-Fi still not working. I’ve already shared all transaction details as requested, but no action yet. Please resolve this urgently. @reliancejio @JioCare #Jio #JioFiber

  • WhyVoice
    🅦🅗🅨....❓ (@WhyVoice) reported

    @reliancejio @JioCare @RIL_Updates That is Not a reply. Without solution you are just playing games. Most inefficient Jio service and exectives sitting here. No technician assigned even after 37 hours of DEAD INTERNET❗ Which service provider keeps your Internet Dead for 2 days❓ Its one and only -- JIO

  • Nightstalker020
    Akhil (@Nightstalker020) reported

    @reliancejio I’ve been struggling with international roaming for days, and despite following every step your representatives suggested, nothing works. Why offer international roaming if you can’t support customers overseas? This has been extremely frustrating. Please fix this ASAP.

  • gautamtheking
    Gautam🇮🇳 (@gautamtheking) reported

    @JioCare We are going to port our numbers; that is the only solution, because this is beyond your capabilities. It has been a very bad experience.

  • AmitKrTanwar
    Amit Kumar Tanwar (@AmitKrTanwar) reported

    @JioCare Define patience... How many days??? Why they hell I should care about your technical issue... Why are you not refunding my money? Why are you not sharing your #jio management person email id or CEO email id. They should know what a shame kind of service they are rendering.

  • vinay_sarasvat
    एक शायर दीवाना सा..{Half Engineer} विनय सारस्वत (@vinay_sarasvat) reported

    @reliancejio If Jio can take the payment immediately, why is there no responsibility for completing the installation or providing customer support? Please look into this urgently and either complete my installation immediately or refund my ₹2,200. @reliancejio #JioAirFiber #CustomerService

  • KratagyaPatwa
    kratagya Patwa (@KratagyaPatwa) reported

    @JioCare I will wait only until tomorrow. If my installation is completed by then, that’s fine. Otherwise, I want a full refund along with appropriate compensation. I have already waited 10 days because of your extremely poor customer service, and I cannot wait any longer.

  • sachinsangrur
    Sachin Garg (@sachinsangrur) reported

    @reliancejio Jio has become our lifeline I’m an existing customer paying ₹706/month for my Jio AirFiber while the similar plan is for new customers for around ₹440/month. Please consider new-plan benefits to existing loyal customers too. Loyal customers deserve equal treatment

  • ksarvind123
    ksarvind (@ksarvind123) reported

    @JioCare Still waiting for the resolution of issue but up to yet there is no response

  • mrpandeydeepak
    Deepak Pandey (@mrpandeydeepak) reported

    Having issue in Jio network soo poor and also air fiber not working from so many days and also no support from the team @reliancejio @AakashAmbani_

  • Kumse2
    Segi Mahi (@Kumse2) reported

    @reliancejio @JioCare I have done payment for Jio Air fiber , still not installed and activated .Many time called but no response.Very worst service. After getting payment they have rejected my calls.

  • vaiju7
    Vaijayanthi (@vaiju7) reported

    Hi @JioCare @reliancejio is there anyway to even reach, raise a real complaint. The recharge and usage activity seems a real fraud.

  • Smilerathor
    Rajesh Kumar Rathor🪔🕉️☯️🪯✝️☪️🇮🇳🪔 (@Smilerathor) reported

    What call summary you required? Shared the number and what she was saying and threatening for. Just wanted to clarify is it possible or not. 1- Giving current active number of someone to anyone else without consent. 2- Is this number belongs to @reliancejio Customer support?

  • UltaLota
    Are O Moorakh (@UltaLota) reported

    @JioCare @reliancejio The network continues to be bad for past week and now completely off for 2-3 days. I have work from home and it is disrupting my work. Can you kindly fix this at the earliest?

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