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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 60
Chhindwāra, MP 250
Delhi, NCT 93
Bengaluru, KA 153
Lucknow, UP 36
Hyderabad, TG 113
Coimbatore, TN 20
Thiruvananthapuram, KL 16
Pune, MH 173
Guwahati, AS 77
Mumbai, MH 277
Nagpur, MH 31
Shiliguri, WB 19
Ahmedabad, GJ 78
New Delhi, NCT 113
Kolkata, WB 150
Agra, UP 22
Kanpur, UP 29
Sambalpur, OR 1
Bhopal, MP 91
Sūrat, GJ 34
Patna, BR 60
Indore, MP 66
Chennai, TN 67
Dimāpur, NL 15
Chās, JH 2
Jalandhar, PB 2
Chandigarh, CH 33
Mangalore, KA 5
Guntur, AP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dipumdesai
    Dipu M Desai ( I am Hindu.) (@dipumdesai) reported

    @JioCare thanks for disconnecting my service now narahega baas na baje gi basuri. main issue of 7072/-go missing just talk twice to your no ans. was unless you pay we can't do any thing in short you pay bill 706-&forgat 7072/- v.good congratulation

  • rajhansravi1
    Ravi Rajhans (@rajhansravi1) reported

    Shame on jio @reliancejio No response even after everyday followup by my senior citizen parents with Jio customer care, no reply no response just fake promises.

  • StoxTuber
    Basudev (@StoxTuber) reported

    @reliancejio @JioCare I have a complain. Facing a serious issue. Not able to use internet. Solve it ASAP.

  • Ranjeet_CAG
    Ranjeet (@Ranjeet_CAG) reported

    @JioCare what a pathetic service jio has even for 1 week i am requesting for call back for jio fiber broadband installantion but no response from them , @BSNL_KL is much more responsive to my request

  • RakeshChiku
    Rakesh Mohanty (@RakeshChiku) reported

    Hey @JioCare @reliancejio @jio_fiber 5 days without internet. Daily promises, no engineer visit. I work from home. Who will compensate for my loss? This is the 2nd outage this month. Why pay for 30 days when there's no service? Your IVR won't even connect to support. Unacceptable

  • _nitishkumarr
    NITISH KUMAR (@_nitishkumarr) reported

    Using @JioCare since 2019 Worst network experience in the Capital New Delhi For 1 year I’ve been complaining, but no improvement. Today I had to stand 30 minutes at a shop just to make a simple payment because your network FAILED. Imagine the embarrassment #JioDown #FRAUD

  • thesaikatdas
    Saikat Das (@thesaikatdas) reported

    Why @JioCare why 4G network is not working in the 5G handset. 😡😡😡😡😡🤬🤬🤬

  • Sendhurkarthik
    Sendhurkarthik (@Sendhurkarthik) reported

    @JioCare @JioCare ​Hi, I need this escalated to high priority immediately. My service has been down for over 24 hours. The app is not letting me reschedule because "no slots are available," and I am stuck. ​Now forced to pay extra for mobile data packs just to stay online.

  • rinkuruna
    Amit Kumar Mishra (@rinkuruna) reported

    @JioCare We are unable to call your customer care. Why it's not working?.....

  • ajay_siddhartha
    Ajay siddhartha (@ajay_siddhartha) reported

    @CareJpb @JioCare This is unacceptable. I've received the same robotic email response 6 times from Jio Payments Bank, and not a single person has actually reviewed my complaint.

  • rsjaluka
    Ravi Shankar Jaluka (@rsjaluka) reported

    @JioCare I have already paid it in the month of June only. Why I am getting the bill for July when I have already disconnected it. Also I checked with customer care she said no bill is pending. Can you please stop spamming now.

  • UpadhyaySuyash
    Suyash upadhyay (@UpadhyaySuyash) reported

    @JioCare @reliancejio I am extremely frustrated with the handling of my Jio AirFiber issue My service has now been down for over 16 hours continuously, and this is after facing repeated daily outages since installation.This is not an isolated incident anymore it become a pattern.

  • NiteeshHandsum
    NITEESH NIRMAL ❤ (@NiteeshHandsum) reported

    Pathetic Service Poor Customer executive Shame on @JioCare @reliancejio No internet so many calls to customer care , No responsibility, Pathetic 😡😡😡😡

  • ImMayankGarg
    Mayank Kr Garg (@ImMayankGarg) reported

    @JioCare @JioCare @reliancejio On the date I raised my disconnection request, all my bills were fully paid. How can you now claim "pending dues" without any supporting details? arrange immediate device pickup, and issue my No Dues/NOC. #JioAirFiber

  • AnwarHLaXkar
    Anwar H LaXkar (@AnwarHLaXkar) reported

    @reliancejio Dear @JioCare, the network in our area is very poor. Calls frequently drop and internet speed remains extremely slow, making it difficult to use online services. Kindly look into the issue and resolve it at the earliest. Thank you.

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