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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ASHISHUNADKAT
    Ashish Unadkat (@ASHISHUNADKAT) reported

    @JioCare Now while my earlier request is untraceable I have been assigned a new service request ticket from your end.

  • Kaushal77071168
    Kaushal Tiwari (@Kaushal77071168) reported

    @JioCare Hi team, I don't think you are taking our complaint seriously about that issue which was resolved at the same time but the delivery boy fooled me

  • wuodland
    Karan (@wuodland) reported

    @JioCare Hello, my relocation request for Jio Fiber is getting re-assigned daily and the works is not completed. Trying from 30/04/26. Pls help as i am not able to reach human customer care

  • Ojas_dabra
    Ojas (@Ojas_dabra) reported

    @JioCare @reliancejio @JioCare Why hasn't the problem been resolved yet? And how many more days will it take? I want an answer from you—right now. Neither has an engineer visited me yet, nor have I received a call from one—why?

  • Imscp_
    SWETA CHANDAN PRADHAN 🪪 (@Imscp_) reported

    Kindly improve service @JioCare @reliancejio as during rain network unavailable for few hours.

  • RanjitYada09
    Ranjit Yadav (@RanjitYada09) reported

    @JioCare : Jio is completely unprofessional customer care. They always give wrong information on customer care. The executive doesn’t know how to talk to customer. They should give correct information instead every executive have their own information. Shame on this loot company.

  • dhruve461
    🇮🇳 ध्रुव कुमार शर्मा (@dhruve461) reported

    @JioCare Please tell me how many days are required for restoring internet service? #poor_servise

  • nitin_pandya01
    Nitin Pandya (@nitin_pandya01) reported

    @JioCare @reliancejio @JioCare Jio AirFiber support = IVR loop. No option to talk to a real person. Service quality has seriously gone down. #JioAirFiber #WorstService

  • honeydevp
    Honey Dev P (@honeydevp) reported

    @JioCare Are you guys not sick copy pasting same message again and again? What a pathetic service guys. Do you people even have 1% loyalty towards the work you do or is Jio becoming a fraud company, taking money from people and not giving service.

  • mohanish_sahoo
    Mohanish Sahoo (@mohanish_sahoo) reported

    @JioCare Happy to help by ignoring questions!

  • jigneshjains
    Jignesh Jain (@jigneshjains) reported

    @Paytm @Paytmcare @JioCare I recharged my Jio number via Paytm but the recharge failed. Money was deducted from my account, yet even after a full month, neither the recharge is credited nor the refund is processed. No resolution despite repeated follow-ups. Please resolve this.

  • Krishna37274385
    Voice of India 🙏 (@Krishna37274385) reported

    As soon as you recharge Jio 5G, it feels like you’ll get rocket speed, but the network runs so slow that even a bullock cart would feel ashamed. Paying for 5G but getting service worse than 2G—Jio hasn’t upgraded speed, only people’s expectations.😡 @reliancejio @JaikyYadav16

  • SameeraVarde
    Sameeranair (@SameeraVarde) reported

    @himanshutalrej3 It was an absolutely terrible network experience. I used it for a year and barely got any signal. Later, I switched to Reliance @JioCare and the difference has been huge with much better connectivity. You can try once

  • kvijaireddy
    Vijay Reddy (@kvijaireddy) reported

    hello shameless creatures at @JioCare, @reliancejio Lost all ethics? where is this ticket SR00002ICHBD hanging? You decided to elude the money you owe to customer? If you are born human's or to human's, you wouldn't ignore the messages after seeing this...........

  • Deepak42021250
    Deepak 🇮🇳 🦕 (@Deepak42021250) reported

    @JioCare @BhairabKishore Internet is not working from 3 days and your engineer holds my service request without any issue in "door lock" even there is no main gate installed in my house till now. SR000034ZJH9 Resolve it by today as the internet is not working from 3 days. Engineer not responding my calls

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