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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 4
New Delhi, NCT 108
Raurkela, OR 9
Pune, MH 164
Hyderabad, TG 116
Kolkata, WB 148
Imphal, MN 12
Chhindwāra, MP 226
Nagpur, MH 30
Jamshedpur, JH 8
Delhi, NCT 90
Mumbai, MH 241
Bengaluru, KA 156
Sūrat, GJ 37
Vadodara, GJ 26
Chennai, TN 71
Coimbatore, TN 20
Udaipur, RJ 12
Vasco da Gama, GA 3
Ahmedabad, GJ 92
Gurgaon, HR 13
Patna, BR 61
Cochin, KL 25
Durgapur, WB 10
Bālāghāt, MP 1
Guwahati, AS 78
Chandigarh, CH 34
Bhopal, MP 82
Ghāziābād, UP 5
Jaipur, RJ 56
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Piyush_Burde90
    Piyush A Burde (@Piyush_Burde90) reported

    @JioCare @JioCare as technical issue with providing addition setup in my building confirmed by local tech team. Request to get it resolved been 5days since connection request and payment done . I have been previously customer of jio fiber, Not expecting this kind of response/service

  • SUNILKU90058
    SUNIL KUMAR (@SUNILKU90058) reported

    @JioCare Why it is taking so many days to resolve the connectivity issue.. This happens every time...

  • chaitanyathakur
    Chaitanya (@chaitanyathakur) reported

    @JioCare I have no such options! It redirects me to the original service request

  • vishalkaradagi
    Vishal KP (@vishalkaradagi) reported

    @JioCare I had asked for a relocation with air Fiber connection. It wasn’t done due to no connection in my new area. I have paid 1200rs for this and I haven’t gotten the refund as well! Pathetic customer care!

  • reyanlari
    Raiyan (@reyanlari) reported

    @JioCare Waiting for the solution

  • gopajyosyula
    Satya G (@gopajyosyula) reported

    Looking for @airtelindia fiber connection, don't know whom to reach ..?? Customer care is not connecting @reliancejio @ACTFibernetHYD I am thinking to consider you as well

  • debasishtomail
    Debasish Das (@debasishtomail) reported

    @reliancejio i think worst network in Bhubaneswar Capital like jagamra location, khandagiri, Odisha many times complain but zero solution.

  • StephenGeorgeL
    Stephen George Lawrence (@StephenGeorgeL) reported

    Internet is not working at all. @reliancejio @JioCare

  • quantsiquence
    rushabh (@quantsiquence) reported

    Hi @JioCare my jiober is dead again in the same week. Can you pls help. Thanks.

  • ameynadkarni
    Amey Nadkarni (@ameynadkarni) reported

    Dear @JioCare No Internet for 5 days now and no human available to explain. All automated services. Mr. Sachin Mishra not taking calls like always. No reply to DM’s. Deactivating Service. It’s been a nightmare.

  • wpultimate
    Deep@gmail.com (@wpultimate) reported

    @JioCare What a terrible management of jio care. Till issue not solved then also while call with executive then she said if want to cancel connection then give me id proof details. It means jio care don't want to solve issue. What a shameless broadband service.

  • AMIT97120
    Amit K (@AMIT97120) reported

    @reliancejio Despite repeated complaints, I'm still getting unusable speeds, and customer support keeps sending the same copy-paste responses instead of providing a real solution. Why should customers pay in advance for a service they can't properly use?

  • abidbhat7866
    Abid bhat (@abidbhat7866) reported

    I need to book match number please help @JioCare

  • sahilsi67756516
    Sahil Sinha (@sahilsi67756516) reported

    @JioCare @reliancejio @jio_fiber I applied for relocation 5 days back. Device is already picked up. Now calls nothing total silence regarding connection at new place. Tried reaching helpline. Very bad response. No one cares for you from JIO, i guess Pathetic experience

  • samajsevi009
    समाज सेवी (@samajsevi009) reported

    Hi Jio Team, I have been noticing for quite some time that the Jio 5G network is showing in my area, but the internet either does not work or is extremely slow. Kindly check the network issue in my area and resolve it as soon as possible.@JioCare @reliancejio @JioHotstar

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