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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Bbhatia19
    Bimal Bhatia (@Bbhatia19) reported

    @DoT_India @airtelindia @reliancejio My daughter rqstd to port her Airtel Number to Jio. Today she got call from a mobile no. infrmng that they are calling from Jio & they also had all porting details. Turned out that they were from Airtel & wanted her to cancel porting request.

  • Mantujha12
    Mantu jha (@Mantujha12) reported

    @JioCare jio very bad service

  • DilipPusala
    dilip dp (@DilipPusala) reported

    @JioCare @JioCare My old device already was picked up one month back, and the new one hasn't even been installed. That's why I cancelled after 30 days of no service. What device should I return? I already paid 4k rupees for the new one, and the old one already has a 2-month valid pack.

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Hi Team I didn't received any update from you, so dropping this last message to resolve the issue by today EOD else will plan to switch on jio or Airtel by tomorrow...Thank you for your attention @reliancejio @Airtel_Presence

  • AkshayModern
    Akshay Pradhan (@AkshayModern) reported

    @JioCare But the strategy of jio is bad . I am planning to throw out Jio sim from next month . One Airtel is sufficient because Jio has lot of problem . Not a single advantage I see over an Airtel one .

  • mahen_mz
    🕉 MAHEN PARMAR (@mahen_mz) reported

    @JioCare Dear Customer, We are happy to inform you that your JioAirFiber Service Request no. SR0000363GLL has been addressed. We have identified and resolved the technical concern at our end, hence the scheduled engineer visit is not required. Kindly re-start your router Tried

  • iamashishak
    Ashish Kumar (@iamashishak) reported

    Absolutely pathetic service from @JioCare @reliancejio. Complaint raised multiple times, yet no resolution, no proper response, and no accountability. You people are quick to take payments but disappear when customers need support. @airtelindia I need new connection.

  • Ukiptv291617
    UK🇬🇧 FRANCE 🇲🇫IPTV SUBSCRIPTION (@Ukiptv291617) reported

    @Jothipr42534028 @JioCare Yes available IPTV subscription service

  • Kohlisdriv3v
    Aagaz. (@Kohlisdriv3v) reported

    Worst network @JioCare .

  • ROMEO__KILO
    Rajesh (@ROMEO__KILO) reported

    Poor Services by @JioCare will surely lead to this soon.

  • Sameer_rana1
    Sameer Rana (@Sameer_rana1) reported

    @JioCare My Jio AirFiber has been down for the last 2 days and customer care keeps postponing the resolution date. Now they scheduled for Friday. M not able to work properly becoz of this outage. Disappointing service and support.Please resolve. @JioCare #JioAirFiber #PoorService

  • IamVibhorPandey
    vibhor (@IamVibhorPandey) reported

    Dear Jio team, every time we complain, you reply “issue is being fixed” but on ground nobody is actually taking care of it. Same problem again and again. Customers are suffering while your team keeps giving copy-paste assurances. Shame on such service quality. @JioCare

  • SHAYANAKHT90282
    SHAYAN AKHTAR (@SHAYANAKHT90282) reported

    @JioCare @reliancejio Still waiting for the reply jio is this is your customer support i think i had choose wrong company

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    @MindOfBharat @ViCustomerCare @reliancejio Then problem got solved?

  • iam_ansuman
    Ansuman (@iam_ansuman) reported

    @reliancejio please help as soon as possible.

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