Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 233 |
| Belda, WB | 1 |
| Ahmedabad, GJ | 72 |
| Pune, MH | 181 |
| Guwahati, AS | 61 |
| Jhārsugra, OR | 1 |
| Chhindwāra, MP | 242 |
| Chennai, TN | 61 |
| New Delhi, NCT | 101 |
| Kolkata, WB | 88 |
| Bengaluru, KA | 127 |
| Bhopal, MP | 99 |
| Chandigarh, CH | 33 |
| Jalandhar, PB | 6 |
| Baikunthpur, CT | 7 |
| Kanpur, UP | 21 |
| Lucknow, UP | 42 |
| Thiruvananthapuram, KL | 13 |
| Āsansol, WB | 9 |
| Kallakkurichchi, TN | 2 |
| Mohali, PB | 4 |
| Patna, BR | 55 |
| Coimbatore, TN | 16 |
| Indore, MP | 65 |
| Hugli, WB | 1 |
| Dhanbād, JH | 9 |
| Delhi, NCT | 98 |
| Vijayawada, AP | 1 |
| Shillong, ML | 15 |
| Dehra Dūn, UT | 19 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sky High (@SkyHigh45842114) reported@JioCare @reliancejio still there is response from anyone. Why ******** you charged before if you are not able to stand on your promise? How can I get my refund?
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jhajiii (@_jha_jiii) reported@RelianceDigital #SmartPoint why the Ac is not working in one of your store from past 1 month when i ask the staff they said they already registered the complaint but nothing happen #Bihar @RelianceDigital @reliancejio
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Unknown Man (@KubendraMukkund) reported@JioCare Sweety - last time when similar issues were occuring with another user, ur jio airfiber team replaced his routers... When i asked same, dealer says that," order should come from top, i can't help" he also acknowledged
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Sunny Salaria (@sunnysalaria) reported@JioCare Rescheduling won’t solve the issue. Your engineers have confirmed the network board/box is damaged. Please replace the damaged board permanently instead of repeatedly scheduling visits. Kindly escalate and resolve this urgently.
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sazid_hasan_01 (@sazid_hasan_01) reportedThere is huge problem of internet in my location, I have tried to reach customer care but there is no option available, I have already paid for services only an Ai is saying I'm available for your all solutions. @JioCare @reliancejio
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Venugopalan (@Venugopalan17) reported@JioCare @reliancejio are u all alive kicking . It's more than 10 days problem connectivity not resolved? What's issue ?
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Sharmaji🇮🇳 (@Philosophe_Poet) reported@JioCare is there any way to connect to you, all modes of communication are IVR and don't understand the issue
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Mitulendra Rout (@mitulendra) reported@JioCare Dear Customer, Thank you for your payment of Rs. 1200.00 against JioAirFiber Booking No. LR00001EJI6X with Transaction ID : 20260731210580000289869472374877701. A voucher worth Rs. 1200.00 will be credited to your MyJio account shortly.
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Roh!t (@rohit_ydv_08) reportedEven after making huge profit each and every year, @reliancejio and @airtelindia keep increasing their plans every single year. And network quality is same and if you think to fix this via customer care,there is AI assistant.🤡 You can't reach them for network problem. मनमानी है।
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AnoopKV (@AnoopKV69258303) reported@JioCare You keep ticket active until you resolve the issue.. on what basis you marked ticket as resolved?
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vivek (@vivekking63) reported@JioCare @reliancejio. My jio fiber is down for 3 days. Service request raised 3 days ago and engineer is not picking the call. Customer care is telling engineer will be coming for last 2 days. Worst Fiber service and customer care. Its better not to use jio fiber at all
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Bhushan Kadam (@bhushan1004) reported@JioCare But when my refund Wii be done very pathetic service from Jio
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sarith (@sarithvs) reportedTheir response actually strengthens your complaint. They are now saying “there are no confirmed slots available”, even though you already had two confirmed appointment windows, both of which were missed. I would reply publicly to @JioCare with this: @JioCare don’t address issue
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Ahmad Raza (@ahmadraza_06) reportedJio fiber is not working since 2 days . Very bad service by jio. Check DM. @JioCare @reliancejio
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @reliancejio @AkashMAmbani The service has been down since 05:05 AM on 26 Aug. A similar issue occurred on 16.08.2026, when your technician had informed us that the device appeared to have a problem and advised requesting device replacement if the issue recurred. The same problem has now recurred,