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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pratap_089
    Vishwa (@Pratap_089) reported

    @JioCare Your actions doesn't seem so. So far no help even after sending a DM. If you behave like this people will stop using Jio and switch to some other provider. Your customer service is ridiculous and badly needs improvement

  • rssaysomething
    rupeshsingh (@rssaysomething) reported

    @JioCare jio thing 4 g pro device problem not resolved, even after complaining many times, jio things customer care call also not connected. I advise everyone not to purchase jio things device. It is completely failed product.

  • OrganicAghori
    Devansh Gupta (@OrganicAghori) reported

    @JioCare @reliancejio @JioCare If you can't provide the connection, at least cancel my order and process the refund instead of making me chase the same issue every day.

  • rahul_dhamija
    Rahul Dhamija (@rahul_dhamija) reported

    @JioCare, there is no “Reschedule” option available because my service request has been put “On Hold” by Jio. No engineer has been assigned or visited my location. Please stop sending generic responses and check the actual status of my complaint SR00002MAR2S.

  • Soamdeep1
    SoamDeep (@Soamdeep1) reported

    @JioCare Hello @JioCare Prakash, I want to cancel this order completely and want full refund. And help me to understand when your team already send a communication for Refund initiation then how it got converted to Voucher without customer info. Isn't this cheating??

  • UrbanDeen
    UrbanDeen (@UrbanDeen) reported

    @JioCare @JioCare "Extreme weather" can't justify zero communication. If the visit was delayed, why wasn't I informed before the promised time? My internet has been down since last night. My all work hampered badly. #PoorService #JioFiber @reliancejio

  • imASikarwar
    Anant sikarwar (@imASikarwar) reported

    @JioCare kindly provide service in vasai virar no network since 2 days

  • RajeshNarula99
    Rajesh Narula (@RajeshNarula99) reported

    @JioCare JIO is the WORST service provider of this country. My issue still remains unresolved even after so many days

  • jhasamir206
    समीर झा (@jhasamir206) reported

    @JioCare Dear @JioCare, Even after multiple reminders, there has been no proper response or resolution. I recharged for a 5G plan, but I'm forced to use 4G, and even the 4G service is extremely poor. (1/2)

  • Prakhar83892547
    Prakhar (@Prakhar83892547) reported

    Over 8 hours without JioFiber internet. Completely unacceptable, especially for people working from home. @JioCare please fix this ASAP and share an ETA. #JioFiber

  • 005gauravrathi
    Gaurav Rathi (@005gauravrathi) reported

    @JioCare Your Jio App is of no use..cannot create another SR if no one is acting on the old one as they updated status as resolved. If you want to support ...please raise a ticket and schedule engineer visi to check the modem.

  • nitintaru
    nitin taru (@nitintaru) reported

    @JioCare pls hire qualified staff and give them proper knowledge of handing customer s who are paying their salaries. Paise bachane ke liye sasta staff hire mat karo @ambani

  • skkjodhpur1991
    Skk Jodhpur (@skkjodhpur1991) reported

    .@JioCare I am extremely disappointed with the quality of service provided for my Jio AirFiber connection. Since May 2026, I have been facing repeated internet outages due to the same unresolved issue. Despite multiple complaint & engineer visits, there has been no permanent sol

  • sidsingh441
    Siddhant Singh (@sidsingh441) reported

    @JioCare Which future? I am paying equal amount for 5g and all I am getting is 4g with less network that even I can't tweet without buffering.

  • advocate_amant
    Adv. Aman Thkaur (@advocate_amant) reported

    @JioCare what’s the hell u doing now u even have stopped answering the tweet even good new I have asked 100+ society residents to disconnect ur service and the process has been started

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