Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 124 |
| Kolkata, WB | 67 |
| Pānīpat, HR | 1 |
| Chandigarh, CH | 11 |
| Lucknow, UP | 29 |
| Bhubaneshwar, OR | 20 |
| Chennai, TN | 61 |
| Chhindwāra, MP | 9 |
| Ahmadnagar, MH | 1 |
| New Delhi, NCT | 43 |
| Shiliguri, WB | 5 |
| Madurai, TN | 3 |
| Srinagar, JK | 2 |
| Coimbatore, TN | 12 |
| Hyderabad, TG | 48 |
| Sopur, JK | 2 |
| Patna, BR | 41 |
| Guwahati, AS | 34 |
| Kozhikode, KL | 2 |
| Bengaluru, KA | 94 |
| Jaipur, RJ | 20 |
| Mumbai, MH | 136 |
| Ahmedabad, GJ | 54 |
| Jodhpur, RJ | 2 |
| Bhopal, MP | 26 |
| Vadodara, GJ | 13 |
| Dehra Dūn, UT | 11 |
| Rohtak, HR | 6 |
| Allahābād, UP | 5 |
| Thiruvananthapuram, KL | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Syed Shahab (@SyedShahab_in) reported@JioCare @TRAI @consumercourtin This is a clear violation of Quality of Service (QoS) standards. Ticket SR0000333QLN was closed without a technician visit. This is how they "maintain" their 99% uptime on paper. (7/10)
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Dev Negi (@devnegi1128775) reported@JioCare Hello team, it's high time. I don't think you should close this case because you're just lying to the customer about a resolution, and I don't think you're finding one. I'll put you in legal court now; let's see how much time I give you compensation you should to pay me.
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Srujan Seetharam 🇮🇳 (@SeetharamSrujan) reportedHi @JioCare, I am unable to recharge my Jio number +91863984xxxx as it was inactive for 3 months. I want to reactivate it immediately. Please help me with the restoration process. @JioCare
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kalendra singh (@kalendra_s) reported@JioCare @sps0715 @JioCare very bad impression
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Avishek (@avishekappi) reported@JioCare Technician visited said issue cannot be resolved due to a tower problem. Advised me to cancel the connection instead of fixing it. Is this how you keep your customers? You tell customers to discontinue the service instead of resolving the issue? @_MukeshAmbani @TRAI
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Dilip Kumar (@DILIPKU29034461) reported@JioCare Kindly reply to my mail sent yesterday and ensure call facility to address network issues
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Fɪʀsᴛᴏɴɴᴇᴛ 🔥 (@Firstonnet) reportedPlease let us know what kind of action you have been going to take against @reliancejio worst network service provider? Almost every subscriber is facing network issues and data speed related issues and you guys are not taking any action in favour of subscribers. Whats the use
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Rajib dutta (@RajibDu53748194) reportedNot getting good network. Sometime it comes sometime goes. @JioCare
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Ankit Prajapati (@PrajapatiAnk_it) reported@JioCare Good to know that your team is working on the issue from last 3 days, which supposed to be done in few hours, if you really care about the customers. Btw how much more time it will take to blink "Green LED" on my router? @reliancejio
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David (@Davidlee6166) reported@Airtel_Presence I am officially moving to @reliancejio and will be filing a formal complaint for compensation for the losses incurred. Fix this immediately or lose a loyal customer forever.
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Hitesh yadav (@Hiteshy727) reported@JioCare not able to browse a single website,issue in all jio number in my society from yesterday, no response from jio
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Nature Lover - प्रकृति प्रेमी (@amnaturelover) reportedUsing @reliancejio Pre on Post JK number. Only reason of using Pre on Post is to remain connected while roaming but unfortunately, it has never working while roaming from last 3 years. @JioCare
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Amit Das (@Amitdrd41s) reportedI would like to report a network issue with @JioCare While talking on calls, the other person’s voice suddenly disappears, and sometimes the conversation breaks or comes in fragments. This problem happens frequently and makes it difficult to communicate properly.😒
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Rehaan🇮🇳 (@rehaan_13m) reported@JioCare please check inbox my fiber connection is not working
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surender (@surusanju) reported@JioCare @jio_fiber very bad service i book my jio fiber 3 days ago ..i pAy my installation amt ..but nobody respond...no call totally froud booking id NO0001CS1OTY name Surender.. very bad experience please refund my money