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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 186
Bengaluru, KA 148
Rājkot, GJ 12
Delhi, NCT 95
Dehra Dūn, UT 31
Imphal, MN 11
New Delhi, NCT 105
Vadodara, GJ 36
Cochin, KL 24
Bhopal, MP 86
Mumbai, MH 277
Chhindwāra, MP 259
Kolkata, WB 139
Guwahati, AS 80
Solāpur, MH 1
Vapi, GJ 8
Ahmedabad, GJ 87
Nashik, MH 21
Haridwar, UT 3
Mohali, PB 4
Jaipur, RJ 56
Hyderabad, TG 107
Patna, BR 61
Ambāla, HR 1
Sūrat, GJ 42
Bhubaneshwar, OR 39
Dhanbād, JH 10
Chandigarh, CH 33
Varanasi, UP 14
Rohtak, HR 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • thejagsa
    S.Jagdish (@thejagsa) reported

    @JioCare It has now been more than 24 hours. I have contacted customer care several times, but every time I am told it will be resolved in "1–2 hours." Unfortunately, there has been no resolution.

  • BobbyMehta90844
    Bobby Mehta (@BobbyMehta90844) reported

    @JioCare @JioCare My internet was down for 5 days & you say no rebate? This is unacceptable. I suffered a huge business loss due to this outage. Recheck my account and process my 5-day rent rebate immediately.

  • preksha_anam
    Preksha (@preksha_anam) reported

    @JioCare need help with wrong recharge pack

  • viratdadar
    Ravi sharma (@viratdadar) reported

    @JioCare I am dissatisfied of your Chat my legal team send legal notice bocoz your Reliance company liar first you say unlimited 5G and 4G services but @reliancejio Break promise Not value of Customer

  • thekumarsumit
    kumar sumit🇮🇳 (@thekumarsumit) reported

    @JioCare Jio 5G works throughout my home except in one room. As soon as I enter that room, it switches to 4G and the internet stops working. This happens on all Jio phones. Location: Mohammadpur, Motipur, Bihar. Please resolve this issue.@reliancejio

  • Sourabhdu1
    Sourabh Dubey (@Sourabhdu1) reported

    @reliancejio @JioCare @RIL_Updates Is the network issue occured recently or its pre existing at this location? because i have been using my mobile data since long and I never faced any such issue. if such situation is occuring now then better you fix this asap for others as well

  • shweta_yeole
    shweta yeole (@shweta_yeole) reported

    @JioCare Again service request is closed without any technicians visit at my place. What should i do? Your customer care executive is not able to reopen that request. They are disconnecting my calls. What to do in such case?

  • i_ujjwal20
    ujjwal gupta (@i_ujjwal20) reported

    @JioCare JioCare It’s now been 5 days without JioFiber service. I’ve only been receiving the same response every day, while there has been no resolution. Your engineer already confirmed the issue is on your network side. Please escalate this to the concerned team immediately.

  • AMaharana1
    Jitu Maharana (@AMaharana1) reported

    @JioCare @JioCare I raised this issue yesterday, and instead of fixing it, you closed the service request without resolving anything. The issue is still persisting. Please stop closing complaints without verification and arrange an engineer visit immediately.

  • deepaksiva23019
    தீபக் சிவக்குமார் (@deepaksiva23019) reported

    @JioCare seriously irritated with your customer service team and your network. I need to change the network from yours to others. Kindly arrange me the representatives to do so.

  • BobbyMehta90844
    Bobby Mehta (@BobbyMehta90844) reported

    @JioCare @JioCare Then who is responsible for this loss? My internet was totally down for 5 consecutive days due to a fault from your end. I paid for a full month's service, not for 25 days. Please escalate this issue to higher authorities immediately.@JioCare

  • ajeeth_kumar
    Ajeeth K (@ajeeth_kumar) reported

    @JioCare SR-00003BWI9 is correct. As I said, your system is pathetic. U've again closed w/o resolution. I cannot DM as I'm not premium. Id : +914717969172

  • imankitharsh
    Ankit Harsh (@imankitharsh) reported

    @JioCare What response is that? I'm still facing issues on my wifi. what has been fixed? bloody nothing. Can you not send someone who can check the fiber line? wonder why and how the escalation team is gettig paid for their job. #cheat #jio

  • KSateeshKumar9
    K Sateesh Kumar (@KSateeshKumar9) reported

    @JioCare 32 hours have a passed. No Internet since then. Area manager Surya is not responding...No response from customer support on when this will be resolved. Scripted answers from Twitter handle. Such a horrible support system. Not able to connect to human agent on customer care numbe

  • Akash_jadhav249
    Akash96K (@Akash_jadhav249) reported

    Dear jio team I am facing call disconnection and internet weak signal issue from today morning @JioCare @reliancejio

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