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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nareshbhati28
    Naresh Bhati (@nareshbhati28) reported

    @JioCare @jio_fiber I’m extremely frustrated. For the last 2 months, my JioFiber connection has been highly unstable. there have been frequent disruptions in the local network. It's affecting my work and daily use. Please stop giving temporary fixes and provide a permanent fix

  • Ravi_kanojiya_
    Ravi Kanojiya (@Ravi_kanojiya_) reported

    @reliancejio @JioCare 4G is DOWN for 4hrs in [Sipah, Uttar Pradesh] [26°12'33.0"N 82°53'37.4"E]! Happens 1-2x EVERY week. Paying for 5G but signal is dead. This is cheating & support is useless. FIX IT NOW or my ENTIRE family ports OUT today. 😡📉 #JioDown

  • mohapatrark
    Rajesh Mohapatra (@mohapatrark) reported

    @JioCare If only the promptness in replying to my messages could also be replicated in providing services to resolve my issue. Please take sometime to feel ashamed also.

  • prakashjee05
    Prakash (@prakashjee05) reported

    @reliancejio So far no one contacted for installation. Dear Customer, INSTALLATION Appointment for your JioHome connection with Set top box ref Order number NO0001ER3QTC is scheduled on 22-Jul-2026 between 10:00:00 - 11:30:00. You will receive an Order completion code after INSTALLATION.

  • AmitjaiswalNext
    Amit Jaiswal (@AmitjaiswalNext) reported

    @JioCare One more thing I am also using Jio sim its network is not working Internet is also not working please check how many times I am registered the complaint 9967904717 is my registered mobile number due to no internet at present I am not providing you customer id

  • mnlko22
    Manish Nigam (@mnlko22) reported

    @JioCare No body calls when complain is made Poor customer service

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Repeatedly asking customers to move the conversation to DM without a visible resolution isn’t helpful. Please address this issue publicly instead of asking me to continue in DM. (2/2)

  • InsiderGlobal_N
    Sipun Kumar Samal (@InsiderGlobal_N) reported

    @JioCare It's been 3 days since the Jio 5G tower was installed in our area, but 5G service is still not activated. We urgently need Jio 5G. We're frustrated spending extra on data add-ons, and even after recharging ₹349, we still can't use unlimited 5G. Please activate it ASAP.

  • Abhikothari
    ABHI KOTHARI (@Abhikothari) reported

    @JioCare Neither mail or nor massage received on register nunber and mail id so please cancel our both connection and now we are taking another company fiber connection @JioCare @reliancejio

  • AMC_Complaints
    AMC Complaints (@AMC_Complaints) reported

    @strictworld @AmdavadAMC @reliancejio Your Complaint is registered and Forwarded to Concerned department with Token No- SWM-07266947218 Please Call 155303 For Further Inquiry.

  • 444zhy
    Azhaan (@444zhy) reported

    @JioCare @reliancejio I've been trying to book a new connection for so long but nobody is showing up. What is the issue, do y'all not like new business? You guys already have my number, come on guys don't disappoint me again. 😔

  • nareshbhati28
    Naresh Bhati (@nareshbhati28) reported

    @JioCare @jio_fiber I’m extremely frustrated. For the last 2 months, my JioFiber connection has been highly unstable. there have been frequent disruptions in the local network. It's affecting my work and daily use. Please stop giving temporary fixes and provide a permanent fix.

  • gojo10satoru
    Dipankar.Dango (❖,❖) (@gojo10satoru) reported

    @TRAI In pincode 757086 Region Jharpokharia There Is Good Indoor Coverage Of Jio True 5g Please Fix It. @reliancejio

  • Viraj_s_thorat
    Viraj Thorat (@Viraj_s_thorat) reported

    @JioCare @RelianceJio I received ZERO missed calls or SMS alerts on BOTH my primary and alternate numbers. The full 30-day chronology of Mahadev Bansode's (8766417079) negligence is in your DM. Call me back with only one solution: Assign a completely NEW representative today.

  • vjBhaskarAmuraj
    Bhaskar (@vjBhaskarAmuraj) reported

    @JioCare Dear Jio Care, My air fibre number is +91-4031658460. The internet cable that runs from outside of the house till Jio set top box is damaged due to water inflow into the cable. Kindly raise a service request and resolve the problem as soon as possible.

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