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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sachin1421
    Sachin Sharma (@sachin1421) reported

    @reliancejio @JioCare why team is not responding to the complaints. I am struggling to use 5g service and instead pf making the situation normal, team is just sleeping and not responding

  • javeri_hiren
    प्रारब्ध (@javeri_hiren) reported

    @JioCare Cancel my service from your company and refund me my amount no need your service hence forward

  • Srikantthatsme
    VoiceInTheWilderness (@Srikantthatsme) reported

    @JioCare it has been 4 full days now since Jiofiber broadband stopped functioning . I raised a service request and till date NO ONE from Jio has bothered to attend.Multiple calls to Customer care gets the usual templated response. To whom does one escalate

  • Shubham88165465
    Shubham (@Shubham88165465) reported

    @JioCare its been 24 hrs since internet not working of jio fiber. Service request status is assigning engineer for 24 hrs . Please help in getting it resolved

  • GandhiChetash
    Chetash Gandhi (@GandhiChetash) reported

    My service id: +91-2613546710 Request id: SR00003CTR3N The interent has stopped working and the hardware/LAN is pending. No technician has visited yet. Please resolve the issue as soon as possible. Nobody can answer proper of customer care so please help @reliancejio @JioCare

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare @JioCare Please investigate this immediately, explain how this happened, restore my services without further delay and clarify whether this is a backend system issue affecting my account. @reliancejio

  • br0_its_pr0
    Fazal Sharfuddin (@br0_its_pr0) reported

    @JioCare Hi @JioCare, Please stop calling a 1.5-year-old issue "temporary." I've had enough of the same copy-paste replies. Either fix the network immediately or be prepared to answer before the appropriate consumer authorities. I won't accept another template response.

  • starkmaliyk
    StarkMaliykYT  (@starkmaliyk) reported

    @JioCare @reliancejio 2/3 I've already tried everything—rebooting the router, factory resetting it, testing multiple devices, and using an Ethernet (LAN) cable instead of Wi-Fi. The issue clearly isn't on my end. This points to a routing or network problem within Jio's infrastructure.

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    @JioCare Yeah only 28 day left for 90days of cold down period before switching to Jio, dear Jio i can’t express how much I missed you. Coming back to Jio family soon….

  • RajatSharm81421
    Rajat Sharma (@RajatSharm81421) reported

    Dear @reliancejio @JioCare. Your services sucks.From last 5 days I am facing network Issues like I am working in Ladakh. My present location is in Bhiwadi.Still facing severe issues in calling as well as data. Is customer is just an ATM for you? I want to port. Pls proceed. 🙏

  • MeenAnurAgastya
    Meenakshi Shukla Tripathi (@MeenAnurAgastya) reported

    my Wi-Fi bill on August 1st. It hasn't been activated yet. I complained to customer service. They said "Half an hour, half an hour, so please help." @JioCare

  • chauhanthisside
    harsh Chauhan (@chauhanthisside) reported

    @JioCare Jio fiber person called me , confirmed there is no optical fiber near my area, only half is covered, it's been almost 5 years since I asked @JioCare to cover the area with optical fiber solution, they are just trying to sell Airfiber which is not stable as I'm already using it.

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare @JioCare Customers deserve stable connectivity, accurate billing, timely resolution and accountability—not repeated disruptions and generic assurances.

  • sarthak_chand
    sarthak chand (@sarthak_chand) reported

    Dear team @airtelindia if you really want customers to change network from airtel to some other provider please let us know. Facing pathetic support not a single way to talk to customer care. I am totally frustrated thank you. Learn from @reliancejio

  • davcolor
    Rakesh Dave (@davcolor) reported

    @JioCare Your service personnel called. Instead of giving service or visiting site he is twisting questions. If you do not provide solutions we will port our jio numbers and do not renew jio air fiber. Thank you

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