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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ravi_Ranjan_Kum
    Ravi Ranjan Kumar (@Ravi_Ranjan_Kum) reported

    @JioCare How much time @airtelindia takes to solve an issue with their fibre? 2 days - 3 days or more?

  • _rraviverma
    Ravi Verma (@_rraviverma) reported

    @JioCare @reliancejio My jio internet issue was for 12-13 days last month,Still you have sent me the full bill despite of your customer care telling me bill will be adjusted for loss of internet. If you can't fix the issue in time at least compensate in the bill.

  • Agam1989Agam
    Agam Gupta (@Agam1989Agam) reported

    @JioCare Any updates?? Kindly provide the service request number ..

  • Pavasaravanaa1
    Pavasaravanaa (@Pavasaravanaa1) reported

    @JioCare Earliest?? I’ve been kept saying this for the past 10 days!!!!!! If my area engineers are not ready to work why do you keep them in job. I am going to escalate this complaint to TRAI

  • jr_sangy
    Jr. 🙅 (@jr_sangy) reported

    @JioCare My JioFiber has been down since yesterday after 10 AM, with the router showing a red blinking light and no internet access. I contacted customer care and an engineer visited but left without resolving the issue. The visit was then rescheduled without my consent.

  • NishitMathur
    Nishit Mathur (@NishitMathur) reported

    @JioCare @JioCare @reliancejio my internet connection is down again. Lasted just 15 days since my last complaint which took 3 days to resolve. SR000037RGBF is the complaint id. As usual for the appointment scheduled btw 1pm - 2pm, no technician turned up, no one has been assigned till now

  • Sangeeta_300
    Sangeeta Panigrahi (@Sangeeta_300) reported

    @JioCare @reliancejio may I know what's going on at Rourkela? Why the engineers do not visit on the schedule day and change the schedule even without a call? Why should the customer bear the charges for the loss

  • Sharanr48236756
    Sharan Amin (@Sharanr48236756) reported

    Dear @JioCare I would like to bring to your attention that the network coverage in my area has dropped significantly over the past few weeks. I have raised this issue with the concerned authorities multiple times, but I have not received a proper response or resolution.

  • rajpurohit0509
    Gautam (@rajpurohit0509) reported

    Dear @JioCare @reliancejio , the network quality in Sujangarh, Rajasthan has become extremely poor. Internet speed is painfully slow, and even WhatsApp messages are not being sent properly. This issue has been affecting daily communication and work.

  • FalcondudeX
    Gourav (@FalcondudeX) reported

    @JioCare I am fed up with your AI bot. When I seriously want to speak to a representative about my issue not being able to recharge my Jio phone number. the AI bot keeps irritating me for the last 1 hour. What kind of ******* service is this?

  • RazulJaggi
    Razul∆*****™®© (@RazulJaggi) reported

    @reliancejio Pathetic service

  • prasim_swaroop
    prasim swaroop (@prasim_swaroop) reported

    @DrupalBaba @JioCare Sam issue

  • rOhiTOLD1
    Rohit (@rOhiTOLD1) reported

    @JioCare @TRAI apna kaam dhangse karo FALTU ki tankha ya tax mat khao bethke kursi pr warn a sidha boldo ""Ghus khate h hum ukhadlo kya kroge"" ye faltu dept banake logo ka time waste ma kro ki complaint krein log and then You dont give a damn about thier complaint

  • kosakanishk
    Kanishk (@kosakanishk) reported

    @JioCare There is nothing to understand, this is how it is causing trouble always, repeating always the same

  • Vishalvarun1208
    Vishal Kumar Varun (@Vishalvarun1208) reported

    @JioCare @JioCare Jio service is extremely disappointing. No proper response, no clear updates, and no resolution to my issue. After this experience, I will never purchase any Jio product or service again. Very poor customer support.

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