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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 165
Bengaluru, KA 131
Pune, MH 125
Guwahati, AS 64
Sūrat, GJ 19
Chhindwāra, MP 149
Cochin, KL 16
Delhi, NCT 74
Jabalpur, MP 5
Chennai, TN 65
Kolkata, WB 155
New Delhi, NCT 89
Ranchi, JH 14
Pānīpat, HR 10
Bānposh, OR 10
Mangalore, KA 4
Kanpur, UP 36
Barddhamān, WB 1
Thāne, MH 3
Ludhiāna, PB 21
Shiliguri, WB 16
Gurgaon, HR 10
Indore, MP 33
Jaipur, RJ 55
Coimbatore, TN 16
Agra, UP 17
Nagpur, MH 24
Bhopal, MP 57
Imphal, MN 11
Patna, BR 56
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Niel_sri
    Nilesh Srivastava🇮🇳 (@Niel_sri) reported

    Today is the 4th day and my internet by @reliancejio @JioCare fiber is still not working. Such a bad decision to go with jio as they can't corrected the service from there end even in 3 complete days. Such a bad decision to choose jio fiber. Very bad service & customer support

  • muralikg
    Murali ಮುರಳೀಧರ (@muralikg) reported

    @JioCare I received a message saying it is resolved ... But still have issue. Can you recommend the refund of money which paid in advance .. I can't spend time doing follow ups..m

  • cupnoodlesguy
    Mohd Danish (@cupnoodlesguy) reported

    @JioCare The service request is there for 15 days

  • sai_vss
    Sai (@sai_vss) reported

    No signal, poor connectivity, and even after tweeting, there has been no response from the team. I’ve finally decided to port out. Looking at Airtel, Jio, or BSNL now. Customers deserve better service and support. #VodafoneIdea #PoorNetwork #PortOut @JioCare @Airtel_Presence

  • whoCSSuraj
    Suraj (@whoCSSuraj) reported

    @jiocare Why does your IVR not let speak to customer support. It disconnects rightaway. Technician called and asked the issue Directly cancelled visit Now it tells to reschedule on app. @reliancejio @TRAI

  • LegalRajnikant
    Rajnikant dash (@LegalRajnikant) reported

    @JioCare @reliancejio No updates. No engineer visit. Only reschedules. No consumer support. Almost a week now.

  • sam07023
    samresh (@sam07023) reported

    For the last 4-5 days I have been unable to use the internet properly ,i have complained multiple times but yet not get resolution and surprise to know the dial 198 have escaped the option of connecting to agent option? now i am unable to raise concern to jio.@JioCare thank you

  • ridwan_io
    MR (@ridwan_io) reported

    @JioCare, my JioFiber internet has been down since 18th May, and despite repeated follow-ups, there has been no proper resolution. To make things worse, the engineer is allegedly asking for an extra ₹600 to fix an issue that should be covered under service. This is unacceptable

  • ShaunKumar9
    Sanu Kr (@ShaunKumar9) reported

    @JioCare I will switch to another company. But stop making fools at the customer.

  • vinit_date
    Vinit Date (@vinit_date) reported

    Service request no SR00003614JH has been raised in your account. You will receive an update for this request by 2026-05-23T17:53:44. @JioCare @reliancejio unable to track the status from the jio website or application?

  • ambuj_2010
    Ambuj Kumar (@ambuj_2010) reported

    @jio_fiber @FibreJio @JioCare I have the very worst experience with jio fiber service. I have raised a relocation request of my existing jio fiber by paying Rs. 1200/ and the new connection has been provided my after 5 days. Only after working of 2 days my jio fiber start

  • bsk_shiv
    Shivakumar Banoth (@bsk_shiv) reported

    @RelianceDigital Can you please arrange Technician to install LG OLED TV 55-inch. Address 6th Floor, Flat 602
Plot No. 45, Neelkanth Pride
Sector 17, Ulwe
Navi Mumbai, Maharashtra – 410206
India Contact Number
8608571733/9360366657 Service request ID: 5286331 @RelianceDigital @reliancejio

  • mahen_mz
    🕉 MAHEN PARMAR (@mahen_mz) reported

    @JioCare @TRAI @JM_Scindia False and fake report Dear Customer, We were unable to get OTP to confirm if Service Request number SR0000363GLL has been addressed, for your JioAirFiber connection Who addressed when addressed

  • DeshBhaktInsaan
    Bharatiya (@DeshBhaktInsaan) reported

    @JioCare how to cancel jio fibre service? There is no option to cancel it

  • ankursinha2608
    Ankur Sinha (@ankursinha2608) reported

    @JioCare You Can Now Take Down Your Service. I don't want to continue any more .

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