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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indore, MP 50
Bengaluru, KA 126
Hiriyūr, KA 2
Chhindwāra, MP 197
Mumbai Suburban, MH 2
Raurkela, OR 7
Lucknow, UP 34
Delhi, NCT 80
Chandigarh, CH 29
Kolkata, WB 161
Ahmedabad, GJ 86
New Delhi, NCT 98
Guwahati, AS 73
Dimāpur, NL 13
Bhopal, MP 77
Patna, BR 50
Chennai, TN 64
Ranchi, JH 16
Coimbatore, TN 18
Nagpur, MH 23
Pune, MH 122
Mumbai, MH 211
Jabalpur, MP 14
Tiruppur, TN 1
Dehra Dūn, UT 21
Amritsar, PB 1
Madurai, TN 3
Varanasi, UP 27
Hyderabad, TG 110
Sopur, JK 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mnkshty
    T (@mnkshty) reported

    @jio_fiber @JioCare 12 days since no internet, three service requests, a ticket on NACH portal? Service Request no SR000037KK1Z

  • chandra20dec85
    Chandra (@chandra20dec85) reported

    @JioCare I prefer all communication regarding this issue to be in writing via email only. My case has been pending since 22 Jan 2026, and all required details and proofs have already been shared. Kindly provide a written update and resolution instead of requesting phone calls.

  • mdkamilwali
    Md Kamil Wali (@mdkamilwali) reported

    Network problem, no calling, no internet , If I am calling customer care then I am not able to talk to customer support @reliancejio

  • ShreeshVairagi4
    The Saviour Pandya (@ShreeshVairagi4) reported

    @JioCare This is not the new Jio AirFiber connection I complained about. The connection you are referring to is my old one. My concern is regarding the new Jio AirFiber installation, which was repeatedly delayed by your representative. Please check and resolve the issue

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @_MukeshAmbani @JioCare Ambani Sir, 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 300 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.

  • manavikunwar
    Manavi Kunwar (@manavikunwar) reported

    @Airtel_Presence @airtelindia I’ve been complaining about my Wi-Fi for months now. Every day I have to use the help option in the app. Every week, I have to call the local representative for a wi-fi connection issue. Horrible service. I think I will shift to @reliancejio now

  • Nitinkdas
    Nitin Das🇮🇳 (@Nitinkdas) reported

    @JioCare Its extremely dissatisfied with the quality of service provided for your Set Top Box application. unable to update my registered mobile number despite multiple attempts.contacted your customer care team at least six timesand not a single executive has been able resolve

  • Nitinkdas
    Nitin Das🇮🇳 (@Nitinkdas) reported

    @JioCare U took my no and id in DM to give me troubleshooting steps, r u serious? What u think i enjoy tweeting my issues. R u also technically illiterate like your call centre executive?? I think I have to go for disconnection then @reliancejio

  • surajjainm
    Suraj Jain (@surajjainm) reported

    @JioCare It's in the same status since 11 Jun. Also if you notice the issue is not from 11 Jun. It's from 27th May. The previous ticket automatically closed without any notification or resolution or me providing any OTP to service engineer. Not sure y it takes 19-20 days to resolve issue

  • _GagaWriter_
    Chak De INDIA (@_GagaWriter_) reported

    @reliancejio is there anyone to help me out … ???

  • pranay_155
    Adepu Pranay (@pranay_155) reported

    @JioCare @reliancejio Service Request No. SR00003857O5 Registered Mobile No: 9296155155 Please resolve this issue urgently. #JioFiber #JioCare

  • AravindhanB7
    Aravindhan B (@AravindhanB7) reported

    @reliancejio @JioCare jio airfiber outage for past two days, no internet, not able to connect tv and set top box, raised a service request SR000038G14T but no response yet, please help to resolve as we need to start working today, very bad experience

  • dalua_julu
    Shrabana Kumar Dalua (@dalua_julu) reported

    @JioCare May i know the expected time for resolution.

  • anand_blr80
    Anand Bhardwaj (@anand_blr80) reported

    @Vaibhav51552614 Primary SIM is from @_MukeshAmbani @reliancejio worst network. Zero customer care, only BOT reply, their outlet (Pin code : 561207 - Bagepalli ) is busy with new business not time to service issue. Every time no person is available come tomorrow. Lot of tomorrow have gone.

  • TiwariRoyal
    Bundeli bawla (@TiwariRoyal) reported

    @JioCare Still we are waiting for service . Could you please update ?

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