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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 70
Sūrat, GJ 16
Ahmedabad, GJ 69
Chhindwāra, MP 102
Vasco da Gama, GA 1
Kolkata, WB 136
Guwahati, AS 60
Rājkot, GJ 13
Hyderabad, TG 79
Dhanbād, JH 5
Mumbai, MH 149
Bhopal, MP 49
Lucknow, UP 41
Chandigarh, CH 30
Pune, MH 122
Kanpur, UP 35
Nagpur, MH 20
Agra, UP 12
Jaipur, RJ 48
Bengaluru, KA 115
Delhi, NCT 73
Shillong, ML 17
Udaipur, RJ 7
Lucknow District, UP 2
Ranchi, JH 12
Chennai, TN 52
Thiruvananthapuram, KL 13
Mysore, KA 5
Shiliguri, WB 9
Shimla, HP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AtharwwwKhan
    Athar khan (@AtharwwwKhan) reported

    @reliancejio @JioCare @jiorecharge Please resolve my problem

  • YashashviShekh3
    Yashashvi Shekhawat (@YashashviShekh3) reported

    @JioCare I am getting this same statement from last few weeks continue. I need resolution.

  • fantasticsandip
    Sandeep Tripathy (@fantasticsandip) reported

    @JioCare We have been patient since April 26th.. pls help in resolving this asap as it is impacting work.

  • Sean766969
    SidP (@Sean766969) reported

    @JioCare Unable to reach out to anyone on customer care. As needed help on itemized call history of my Jio Number.

  • _Vishal_071
    Vishal Chaudhary (@_Vishal_071) reported

    Mera Area Mei na 4g network 🛜 chlta h sahi se yaha tak ki simple call 🤙 tak bhi sahi se nhi ho paati h network ki bhaut issue h koi bhi company ka nhi chlta h Therefore, please fix it as soon as possible. If a new tower is installed, be it of any company @reliancejio

  • Nadeemzakk
    Nadeem Zakariya (@Nadeemzakk) reported

    There is a network issue with Jio in my area every month, and we are unable to use Fiber properly. If you cannot provide services full-time, then how can you charge the full amount? This is not happening just once or twice it happens many times every month. @JioCare @TRAI

  • anukulmca
    ANUKUL MITTAL (@anukulmca) reported

    @JioCare Dumb if you really want to help do call me on my registered number, if you guys continue providing this kind of service soon you guys have to shut your services #jiodontcare

  • PreetPriyanshu1
    Dr. Preet Priyanshu (@PreetPriyanshu1) reported

    @JioCare Jiofiber WiFi has been down since 2 days & I’m only getting repeated automated ETA messages with changing timelines. No proper support or clear update, and my work is getting impacted. If this isn’t resolved urgently, I’ll discontinue Jio and switch to Airtel wifi.

  • ravikush
    Ravinder Kumar (@ravikush) reported

    @MaheshMadhyast7 @reliancejio @JioCare every time new service request generated but refund Dear Customer, Service request no SR000035IZQN has been raised in your account. You will receive an update for this request by 2026-05-12T08:41:43. To track the status of your service requests at your convenience.

  • Rrajgor
    Rishi Rajgor (@Rrajgor) reported

    @reliancejio pathetic network service in Gigaplex bldg airoli and near by area even after multiple complaints its not improving. Last solution nw to expect some solution thru here or else will port to other network.

  • RanveerNeg4708
    रणबीर सिंह नेगी (@RanveerNeg4708) reported

    @JioCare This is happening since a month, if 4G is working then it is your mistake to correct it, why should the customer pay for 5G and use 4G? Even if you are running it, it is your responsibility to give unlimited dada.

  • ShuklaaKri3664
    Krish Shuklaa (@ShuklaaKri3664) reported

    @JioCare Just look at the replies u guys are giving from last 2 days , @JioCare has worst customer care support .

  • imvinaytiwari
    Vinay Kumar Tiwari (@imvinaytiwari) reported

    @JioCare Dear Team, I have opted for the service with other service providers due to much delay. Refund my money as soon as possible.

  • Criclakshya7
    Lakshya (@Criclakshya7) reported

    Hey JioFiber, my WiFi isn’t working and the engineer visit is scheduled after 2 days. My work is getting affected. Please resolve it today or I’ll switch to Airtel Xstream Fiber. #JioFiber #WiFiIssue Service request no- SR000035J5C5 @JioCare @jio_fiber

  • VARUNKANTSINGH8
    VARUN KANT SINGH (@VARUNKANTSINGH8) reported

    @JioCare Also I haven't requested a ticket for closure without a resolution... That's the lack of your customer care agents understanding. Any answer to that?

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