Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 182
Cochin, KL 126
Bengaluru, KA 109
Pune, MH 85
Chennai, TN 75
Hyderabad, TG 66
Delhi, NCT 62
Thiruvananthapuram, KL 59
Kolkata, WB 38
Ahmedabad, GJ 32
Chhindwāra, MP 25
Lucknow, UP 24
Trichūr, KL 23
Ludhiāna, PB 19
Guwahati, AS 17
Bhubaneshwar, OR 16
New Delhi, NCT 13
Jaipur, RJ 13
Patna, BR 13
Nagpur, MH 12
Indore, MP 12
Kozhikode, KL 12
Chandigarh, CH 10
Coimbatore, TN 10
Pālghāt, KL 10
Kottayam, KL 10
Dehra Dūn, UT 10
Mangalore, KA 7
Varanasi, UP 7
Malappuram, KL 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sagar80640466 Sagar (@Sagar80640466) reported

    I recharged with ₹899 Jio plan on 9 June, within 48 hrs of expiry, but my Disney+ Hotstar subscription was never activated. Support told me it was active, later said "one-time offer" — no clarity, no remark in app. Case closed without solution. Please fix this. @JioCare

  • nishu18jain Nish (@nishu18jain) reported

    @JioCare No i can not bear with you. This is happening again and again. I am stuck with no network from @ViCustomerCare or you @JioCare FIX THIS ASAP

  • nishu18jain Nish (@nishu18jain) reported

    No vodafone network since 4 months, yes 4 months! Unable to make or receive any calls. And no jio fibre wifi yet again this month. So basically just stranded. Horrible services @JioCare @ViCustomerCare

  • ChicuG12 Chicu Gujjar (@ChicuG12) reported

    Dear @reliancejio, thanks for the imaginary 5G I paid for. No signal at home, just vibes. And your customer care? A genius AI bot that loops me in circles. If I wanted frustration, I’d just scream into the void. Porting soon to @airtelindia or @ViCustomerCare—at least they know

  • mineranger_01 vipul gupta (@mineranger_01) reported

    @airtelindia , @ACTFibernet are providing this service within a day, YOU (@JioCare ) are really lacking behind in this.

  • vcd14bvn Dineshkumar C (@vcd14bvn) reported

    @ACTFibernet how days it will take to resolve the issue SR10375942410664 almost one and half day out, so I thinking of disconnect and go with @airtelindia or @JioCare

  • sachinemani Sachin Mani (@sachinemani) reported

    4th day of no Internet and no support. Passed the due date of technician schedule yet nobody contacted. @JioCare So frustrating. Atleast when i had @ACTFibernet i had best support, now I believe switching it to @reliancejio what’s a bad idea.

  • Aspirant_DSC MGReddy (@Aspirant_DSC) reported

    @TRAI @JioCare Your request has been rejected because your telephone number was ported less than 90 days ago. Please give me a chance to port out from jio. I recently joined jio. But now I want to port out. Too bad service (no network). BSNL is better than jio.

  • AbhishekiO Abhishek Bharti (@AbhishekiO) reported

    @reliancejio @JioCare I'm getting 1mbps speed with jio 5g, why is it so slow from past few weeks? Let me know if u can't fix it, I'll switch to BSNL

  • ankushxcode Ankush (@ankushxcode) reported

    @JioCare Hi, I need it urgently. If not installed asap I will cancel it. I am also speaking to @bsnl_care I will install who reaches my location first.

  • abhishek_fires The Nuclear Guy (@abhishek_fires) reported

    @reliancejio what an pathetic mobile network you people are providing. Paying 4k for a 5G network which works at 2G speed. Better I switch to MTNL atleast will pay half the price for a similar network.

  • Desithanos05 Desi Thanos. (@Desithanos05) reported

    @JioCare Lately jiofibre services sucks...frequent disruptions, no customer care support, technicians don't come..Keep on rescheduling visits. Is it starlink effect what airtxl did with BSNL happening with jio...is it sabotage or jio don't care. Many known already stopped jio..

  • a_nand_u Anandu Shaji (@a_nand_u) reported

    @JioCare I'm stuck overseas in Canada and my Jio SIM (ported from BSNL) suddenly stopped working. I can't reach support by IVR or email, and I urgently need this number for bank and ID verifications. Please DM me - need help ASAP. #JioSupport

  • anique_09 Anique🇵🇸 (@anique_09) reported

    @JioCare I’m getting 80–150ms ping in Valorant on Mumbai server via JioFiber in Bihar. Speedtest is fine but gaming latency is broken. Already emailed with full tests. No reply yet. Please escalate to backend/NOC. Ticket needed urgently.

  • MrDipeshDaga ً (@MrDipeshDaga) reported

    @reliancejio I am having the worst experience, porting from BSNL to Jio, I thought it would be seamless, but no, horrible.I ordered Sim at 12th June, I got delivery executive number and he is asking for money when I have already paid for starter pack of Rs.349. Been 8 days,no sim

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