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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amey___________
    Amey (@amey___________) reported

    @JioCare Hi Sudhanshu, I sent my reg. mobile no. and JioFiber ID in DM. Please check them and fix this fast. My ownership transfer request has been denied many times for the same reason. Please ask the right team to check and fix it. @JioCare

  • AatmaCrazy
    A (@AatmaCrazy) reported

    @JioCare, You’re service/data is more shittier than @airtelindia When there’s no electricity, even sending a WA msgs feels like miracle Your Customer Advisor knowns nothing except fake promises of resolving in 24-48 hrs. Pretty sure, Next they’ll promise a @Starlink connection

  • bipinpa32578096
    bipin pandey (@bipinpa32578096) reported

    @reliancejio @JioCare I'm working without internet no internet no network at my place since many days...why you takes full money from us while your service is Zero

  • auraofsonofsun
    SonofSun (@auraofsonofsun) reported

    After I call customer care, the complaint is reopened, only to be closed again without a solution. I’m done repeatedly following up. Please close my Jio connection and process my eligible refund. I do not want to continue with this service. @JioCare @TRAI

  • palakkumar5763
    Modibhakt (@palakkumar5763) reported

    @reliancejio Please don't make us fool specially in Panchmahal pin code 389340.. Money given four days back and we are treat like beggers of jio. No one can talk to us, call to us . How we reach you. Complaint number not available

  • unnithan_vijay
    Gokul Vijay Unnithan (@unnithan_vijay) reported

    If Jio cannot provide the connection, please clearly inform customers instead of wasting time. There are plenty of other options available. Very disappointing service from Jio Care. Please clarify the reason for cancellation. @JioCare @reliancejio

  • avaasthi_amiit
    Amit Avasthi, SPHR (@avaasthi_amiit) reported

    Hello @JioCare I raise a request in the morning and it's still unattended! What a quality of service

  • Rahulvi51125938
    Rahulvijay (@Rahulvi51125938) reported

    @JioCare No point in talking to you guys wrost service I am gng to uninstall jio

  • Santosh98257612
    Numberdaar (@Santosh98257612) reported

    @reliancejio @JioCare My old number 9215188033 was with Jio and got disconnected by mistake. I even went to Gujarat Airtel, but they clearly refused and told me to contact Jio as they don’t have this number. Please check Jio records and help me reclaim my old number. 🙏dm for any

  • iamsanthoshtm
    Santhosh Mohanram (@iamsanthoshtm) reported

    @JioCare @reliancejio @JioCare provide solution or assign Engineer instead of unhelpful and default answers

  • nirmalnsd
    Nirmal Singh (@nirmalnsd) reported

    @JioCare My JioFiber has been down continuously for the last 4 days. Despite repeated complaints and even a State Escalation (SR00003F9QO7), there is still no resolution. This is extremely disappointing. I’m facing serious problems due to no internet. Plz restore my connection

  • pushpendray65
    Pushpendra Yadav (@pushpendray65) reported

    @JioCare @reliancejio This has now crossed the limit of negligence and unacceptable service. My Jio AirFiber has been down for 4+ days, and ticket SR00003F3ZMB has been reopened for more than 2 days. Still, not a single technician has visited my home.

  • akuber2004
    Ashok Kuber (@akuber2004) reported

    @JioCare Area pincode 396530, 396521 Where frequently I am facing issues of network. Latitude/longitude I don't know

  • arup1309
    arsitᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@arup1309) reported

    @reliancejio I am not getting internet in my mobile number 9875544034 in kolkata. Ur service is very bad. Improve asap.

  • TheHinduQueen
    सनातन_महारानी 👸🎀 (@TheHinduQueen) reported

    @vabapat @shivSamruddhi @JioCare Exactly. Trust is built slowly through consistent service, but repeated problems without a proper solution can make customers walk away.

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