Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Rohtak, HR | 3 |
| Agra, UP | 22 |
| Udaipur, RJ | 11 |
| Pune, MH | 112 |
| Visakhapatnam, AP | 10 |
| Patna, BR | 56 |
| Bengaluru, KA | 141 |
| Āsansol, WB | 5 |
| Dehra Dūn, UT | 27 |
| Kolkata, WB | 156 |
| Nagpur, MH | 26 |
| Chhindwāra, MP | 218 |
| Aizawl, MZ | 1 |
| Guwahati, AS | 70 |
| Ahmedabad, GJ | 93 |
| Hyderabad, TG | 122 |
| Kolhāpur, MH | 9 |
| Indore, MP | 56 |
| Lucknow, UP | 35 |
| Durgapur, WB | 10 |
| Shiliguri, WB | 22 |
| Karnāl, HR | 3 |
| Haridwar, UT | 1 |
| Madhupur, JH | 1 |
| Thiruvananthapuram, KL | 18 |
| Aurangabad, MH | 10 |
| New Delhi, NCT | 109 |
| Varanasi, UP | 16 |
| Warangal, TG | 2 |
| Dimāpur, NL | 16 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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iamjobless (@vtejamg) reported@reliancejio @JioCare I am extremely disappointed with the service I've received regarding the relocation of my Jio AirFiber connection. I submitted the relocation request three days ago and have already paid ₹1,200, but the connection has still not been installed.
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शुभम (@Shubham47316707) reported@JioCare Fraud has happened with us in the name of airfibre installation and a service of 18 months with two payments taken 10000+2121 by calling it a special plan and now it is only reflecting 2121 as payment .Jio employees are involved in this fraud
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NKPatil (@NKPatil_) reportedMy #JioWIFI +91-3774354573 is not working @JioCare #JioFibre
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Priyadarshan (@Priyadarshan85) reported@JioCare This directly contradicts what the Jio customer support team had told me—that no payment would be required for the router. Now I am being told that a technician can only be assigned tomorrow, and even then there is no clarity on the expected time of the visit.
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Ramnarayanan (@ramnarayananram) reported@JioCare Are you not getting my point? I can't wait till July 5th for your technician's visit. Please rectify the problem tomorrow morning itself.
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Star Deisgn (@star_deisgn) reported@reliancejio @JioCare 🚨 Severe network issue in JULJULI, Kishanganj, Bihar (PIN: 855107) for 6+ months! Zero internet & constant call drops. We urgently need a new tower here. Our entire village is frustrated and ready to port to Airtel if not fixed ASAP. Pls resolve!
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Sunny Patel (@sunnyppatel) reported@JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from customer care seems able to fix this simple issue. Can someone actually help me resolve this? #JioDown @reliancejio
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Paras Dagli (@pdagli) reported@JioCare @gnluofficial @Divya_Bhaskar Gujarat National Law University Opp PDPU (managed by Reliance) Koba, Gandhinagar, Gujarat. No Jio network in campus & nearby area. All Jio users are porting to Airtel or Vodafone. It is surprising that Jio doesn’t work in Gujarat
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reported@JioCare This has been close to 4weeks. There r >1lakh users here, I am sure most opted for the True 5G are deceived by Jio's careless attitude here. I, who is happy with local fibernet but wanted to explore Jio Fiber is dropping the ball now due to this careless customer support.
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Priyadarshan (@Priyadarshan85) reported@JioCare I would appreciate immediate intervention to resolve this issue. If this is the level of support I can expect for a critical service outage, I will unfortunately have to reconsider continuing with JioFiber.
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Sayak Mondal (@TheSayakMondal) reportedHi @JioCare, I am experiencing the same issue. Please help me unlink all the bank accounts associated with this account.
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julfikar Khalifa (@julfikara27) reportedJio network has been a nightmare for the last 2 months. No service on and off, network comes and goes throughout the day. Fed up with this inconsistency. @JioCare please fix this — it’s affecting work and communication daily. #JioNetworkIssue #JioDown @reliancejio
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CA Mohammad Jikani (@mohammad_jikani) reported@JioCare @reliancejio Jio network vanishes the exact second power cuts hit my area, restoring only when electricity returns. Due to rain there are frequent power cuts. Jio shouldn't leave paying customers completely stranded without basic battery backup infrastructure.
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Raman (@ramanbissa) reported@JioCare Jio stb is defective send new stb to my home show only 480p input and plz contact over phone iu will understand issue on phone not on message I am frustrated to sending messages to jio but my issue not resolve
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Ravindra pandey (@ravindrapmzp) reported@JioCare The message scheduled the installation for the 29th but nobody showed up nor did anyone call. Salesman doesn't answer calls and speaks very rudely. If company is incapable of providing service, they shouldn't take orders in the first place. Name: Ram Prakash Number: 79053 41403
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