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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Varanasi, UP 13
Rājkot, GJ 8
Chennai, TN 63
Delhi, NCT 51
Ahmedabad, GJ 55
Dombivli, MH 2
Kolkata, WB 81
Udaipur, RJ 4
Bengaluru, KA 97
Ludhiāna, PB 18
Imphal, MN 7
Chhindwāra, MP 30
Ranchi, JH 10
Patna, BR 46
Srinagar, JK 3
Pune, MH 121
Airoli, MH 1
Hyderabad, TG 49
Lucknow, UP 31
Shillong, ML 9
Nāgercoil, TN 1
Bhopal, MP 32
Bhubaneshwar, OR 22
Allahābād, UP 5
Jaipur, RJ 35
Gorakhpur, UP 1
New Delhi, NCT 50
Kanpur, UP 26
Jalandhar, PB 2
Pathanāmthitta, KL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ravigup7025
    ravi gupta (@ravigup7025) reported

    @JioCare No improvement even after multiple complaints. Extremely poor network—feels like 2G, not 5G. Why are customers being charged for services that aren’t delivered? Very disappointing experience. @JioCare @JioHotstar Please resolve this issue urgently. #Jio #PoorNetwork #5G

  • pborar
    Piyush Borar (@pborar) reported

    @JioCare @JioCare still no resolution @reliancejio #jiofiber

  • Khemka_RK
    RKK 🇮🇳 (@Khemka_RK) reported

    @JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.

  • being_waseem
    waseem khan (@being_waseem) reported

    @Airtel_Presence Ur SLA is done and issue not resolved your £ucking service @reliancejio I'm ready to get your connection. What's the plan you're providing?

  • asknaveensharma
    Naveen Sharma (@asknaveensharma) reported

    @Prashan87890385 @JioCare Since you already paid upfront and hence the issue. No laws in this country to protect consumers.I paid upfront for SIM delivery and it has been total 9 days with no delivery. Jio staff calls and says would refund if not delivered by Sunday. Still no refund and no SIM delivered.

  • varun1784556
    varun (@varun1784556) reported

    @JioCare I've sended my details in DM can u resolve my problem please..

  • SharanyaVarma
    Sharanya Varma (@SharanyaVarma) reported

    @JioCare What a pathetic service!!I have been struggling since yesterday for my payment update of jio fiber.I am tired of constantly tweeting and messaging in your private dms.@_MukeshAmbani if you aren't capable of providing proper services,shut down your business.

  • KMistr
    Kishor Mistry (@KMistr) reported

    @JioCare Received a message at 8.11 pm on 13th confirming that service request number SR000032UOT5 Is resolved. However it is still not resolved. Jio just fools clients.

  • GopalBhaire
    Gopal Bhaire (@GopalBhaire) reported

    It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

  • ktsinghrajput
    Kumar Tushar (@ktsinghrajput) reported

    From the last 3 days in Kurhani Muzaffarpur, I and the rest of all my friends who use @reliancejio Air Fiber are experiencing extremely poor internet or I should say we are unable to use the internet. @reliancejio customer care people are unable to solve this. @JioCare

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare As per service request i should get an update, so could you please tell me that status of SR00003394GB and NO0001CLOFJG.

  • pic9936
    PRIYANKA MISHRA (@pic9936) reported

    @JioCare just need a technician visit at my place as the customer care isn’t helping at all and they are not sending any technician to check just closing it saying we cannot send a technician as it shows no error from our end.@JioCare

  • Sanemind141181
    Sanemind (@Sanemind141181) reported

    @JioCare struggling to get a simple relocation request done inside the same society since last Thursday. what a pathetic service! Someone keeps rescheduling appointments without any intimation and customer service is helpless refusing to refund excess balance for discontinuation.

  • anshubaba06
    Akshat kumar (@anshubaba06) reported

    @JioCare @JioPayments @RBI I have ₹3,500+ in my account but can't use UPI or Debit Card (RE068). You took money for a card order but won't let me pay my bills. No one is calling me back. Ticket 6984235. Fix this or I'm going to the RBI Ombudsman. #JioPaymentsBank"

  • vgtink
    VT (@vgtink) reported

    @reliancejio @JioCare is this mobile issue or your network issue kindly respond

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