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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 54
Pune, MH 122
Airoli, MH 1
Delhi, NCT 47
Bengaluru, KA 96
Varanasi, UP 12
Hyderabad, TG 49
Ludhiāna, PB 17
Kolkata, WB 80
Lucknow, UP 31
Shillong, ML 9
Nāgercoil, TN 1
Bhopal, MP 32
Chhindwāra, MP 29
Ranchi, JH 9
Bhubaneshwar, OR 22
Allahābād, UP 5
Jaipur, RJ 35
Gorakhpur, UP 1
New Delhi, NCT 50
Kanpur, UP 26
Patna, BR 45
Jalandhar, PB 2
Pathanāmthitta, KL 3
Sūrat, GJ 18
Chandigarh, CH 24
Bareilly, UP 3
Mumbai, MH 132
Chennai, TN 62
Pānīpat, HR 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VayamBajaj
    ♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported

    @JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.

  • radhesyam1981
    radhesyam (@radhesyam1981) reported

    @JioCare One of worst service. Can you please let me know how to cancel the connection

  • TamuliDeepjyoti
    Deepjyoti Tamuli (@TamuliDeepjyoti) reported

    Poor mobile connectivity in Hafaluting, Sivasagar, Assam has persisted for years. Just 10–12 km from town, Airtel and Jio barely work. Everyone depends on mobile data. Why is this still unresolved? Authorities must act now and ensure a permanent solution.@airtelindia @JioCare

  • KumarCh98793636
    Kumar Chowdary (@KumarCh98793636) reported

    @JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.

  • smrityunjay1992
    Mrityunjay Agrawal (@smrityunjay1992) reported

    its been more than 7 days @JioCare is not working good here please make sure to provide proper connectivity Jio AirFiber Service ID 5182796374 daily whole day connectivity is lost many times it effects my working @reliancejio

  • subham11
    satyam kumar (@subham11) reported

    @JioCare Due to your person asking me money for delivery and it being more than 5 days and the SIM not being delivered, I have procured an alternate telecom service. Thanks for all the help.

  • MeMy81106594
    m (@MeMy81106594) reported

    We can't even call someone just a minute after the recharge got over but here the tower operator shuts down the tower on a continual basis. It keeps happening and @JioCare @reliancejio ,they are doing nothing. I have complained a lot but they just ask for address and did nothing

  • Harshit_2696
    Harshit Sharma | हर्षित शर्मा (@Harshit_2696) reported

    @JioCare @JioCare my issue is still not resolved even after multiple follow ups, the recharge done is not against a wrong number, the transaction was done for genuine number only but the status is still not reflecting and my concern is not addressed. @TRAI kindly help..

  • ershankar
    SHANKAR SINGH YADAV (@ershankar) reported

    @JioCare I have registered a JioFiber Service Request no. SR000033BQ5X three days before but internet connectivity is still pending. A very unacceptable behavior and customer concerns are not on priority.

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @JioCare @JioCare I have already change the setting of my device, didn't I mentioned in the above tweet that it's not about my device it's about the area . You can check with your network team that today at 5.18PM whole network was gone.

  • Pradippahari5
    Pradip pahari (@Pradippahari5) reported

    @JioCare Kindly help me ...how I surrender the jio air fibre

  • manish007online
    MANISH (@manish007online) reported

    @NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no

  • krishnasahux
    krishna (@krishnasahux) reported

    @JioCare After poor service they can't refund I am not using air fiber a single day only tachnician test net speed and as per 30mbbs speed connection showing 15 to 17 mbbs speed and during I said him I am not satisfied pls cancel this

  • kiransangani
    Dr. Kiran Sangani (@kiransangani) reported

    @JioCare jiofiber not working since last 3 days showing Outside connectivity issues. Keep getting msg extending restoration time by 12 hours. Pls solve issue urgently. Jio fixed line 02235509062. SR SR000033G2U1, as in betwn showed indoor problm, then again changed to Outdor issu

  • Shambhoo207
    Shambhoo (@Shambhoo207) reported

    @JioCare I am facing a regular issue regarding the network After consuming 50% data your message flashes regularly and speed becomes very slow and the system hangs My device is 5G but always showing 4G After a lot of communication on customer care no action has been done 9311165510

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