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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shiliguri, WB 11
Delhi, NCT 94
Chhindwāra, MP 225
Haridwar, UT 5
Lucknow, UP 46
Kolkata, WB 76
Jaipur, RJ 44
Cochin, KL 11
Bhopal, MP 99
Hyderabad, TG 54
Bhīlwāra, RJ 3
New Delhi, NCT 91
Vadodara, GJ 41
Changanācheri, KL 1
Ahmedabad, GJ 61
Noida, UP 4
Rājkot, GJ 11
Guwahati, AS 56
Chennai, TN 58
Mumbai, MH 193
Bhubaneshwar, OR 36
Nashik, MH 21
Imphal, MN 6
Ghāziābād, UP 4
Kanpur, UP 24
Pune, MH 135
Bengaluru, KA 110
Patna, BR 49
Dehra Dūn, UT 27
Hāora, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    @JioCare Hello Akshay/Vidhi/Yashodha, Only details that I have received is we are checking, but no luck on resolution yet. Do you want to give it a try to check or shall I move to consumer forum and Trai

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @TajinderBagga @JioCare @reliancejio is worst

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @reliancejio And Jio can't keep rolling without giving services. I can't get signals in IR. All operators forbidden. When will you resolve the issue?

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio

  • iamkamalnayan
    Kamal Nayan (@iamkamalnayan) reported

    @RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider

  • SANJAY0793
    Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported

    @JioCare My network problems not solved yet

  • daxilpatel
    DAXIL PATEL (@daxilpatel) reported

    @RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare @JioCare @reliancejio I’m not asking for a refund. I want my existing JioFiber plan validity extended by 2 days for the 2 days of service outage caused by Jio. Please compensate me by adding 2 days to my current plan.

  • KumarYash01
    Yash Sharma (@KumarYash01) reported

    @JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution

  • anshuraj08
    Anshu Raj (@anshuraj08) reported

    @JioCare My JioFiber has been disconnecting since 26 August despite multiple technician commitments. The request was wrongly marked “Resolved.” Please escalate and arrange immediate resolution. SR00003FFU7X #Customerrights #falseclaim #cheating

  • dannygohain
    danny b.gohain (@dannygohain) reported

    @JioCare how do i enable international roaming in my pre paid mobile connection in canada my number is from assam circle . I cant be physically present in India soni need a resolution asap as I am facing major issues

  • suhaspatill
    Suhas Patil (@suhaspatill) reported

    @JioCare 4 days, same promise, no resolution. Every day the request is rescheduled. What’s the point of tracking it if you keep changing the date? Extremely poor customer support. Please stop making promises and actually resolve the issue.

  • Gs_Bishtldos
    Gujju_singhThakur (@Gs_Bishtldos) reported

    Currently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio

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