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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nagpur, MH 16
Mumbai, MH 136
Shiliguri, WB 7
Bengaluru, KA 111
Kolkata, WB 123
Delhi, NCT 63
Vadodara, GJ 18
Coimbatore, TN 14
New Delhi, NCT 64
Chhindwāra, MP 78
Guwahati, AS 57
Pune, MH 123
Jaipur, RJ 43
Varanasi, UP 27
Kanpur, UP 32
Lucknow, UP 41
Jabalpur, MP 2
Sūrat, GJ 15
Hyderabad, TG 66
Dimāpur, NL 3
Aurangabad, MH 4
Kallakkurichchi, TN 1
Patna, BR 49
Rājkot, GJ 12
Indore, MP 19
Chennai, TN 53
Raipur, CT 6
Hugli, WB 3
Bhopal, MP 46
Bhubaneshwar, OR 25
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NS8954069844436
    NS (@NS8954069844436) reported

    @JioCare @JioCare It’s been 20 days facing issue in social media apps and website not open and high ping issue in my area i have register a complain nothing happimg please fix the issue by the backend team #JioAirFiber #PoorService

  • shuklaom84gmail
    Om Prakash Shukla (@shuklaom84gmail) reported

    @JioCare @reliancejio respected sir , wtf is this after paying 708 per month ..every time I need to remind you for bad network service..are you people really doing your job ?

  • shaz041190
    Shazia Sharieff (@shaz041190) reported

    @JioCare such pathetic service. I want to cancel my new JioAirfiber connection request and get refund to my bank account. I’ve been trying to call the customer service since 30 mins now and the don’t know what their job is. They put me on hold and disconnect the call

  • IzharMalik84921
    Izhar Malik (@IzharMalik84921) reported

    @JioCare @KhanAfaque16237 My issue also not resolved Your team took the payment and still not resolved issue Details I had shared in dm

  • Mangocharlies
    bhartiyavashi (@Mangocharlies) reported

    @JioCare There are no extreme weather conditions. That’s just an excuse. It rained till 10am today. Don’t you people operate after that? Don’t give excuses. Just fix the internet. It’s not been working since 4-5 days now.

  • hrithbir
    PAARTH (@hrithbir) reported

    For just a 400 rupees refund • I had to mail • I had to call • I had to tweet Still no refund Even after sending all needed proofs Such a pathetic experience from Airtel customer care. @airtelindia Surely porting to jio soon @JioCare

  • VanshTr63664894
    Vansh Tripathi (@VanshTr63664894) reported

    @JioCare Despite SIM activation, my number 9027949297 is still unable to use WhatsApp and receive banking OTPs. This is critical. Kindly check for any backend restrictions and resolve immediately. Urgent support needed.

  • gangster00018
    ARAJ0018 (@gangster00018) reported

    @JioCare @JioCare i am allow you please solve my problem and complete my installation

  • b_rajeev
    B Rajeev🇮🇳 (@b_rajeev) reported

    @JioCare Pls Check you DM inbox. Your customer care had differing information.

  • Ali95557570
    Rahul Gandhi (fan's) (@Ali95557570) reported

    @JioCare @JioCare Extremely poor service! JioFiber down for 3 days with cable issue. Mobile: 7014648816 Location: Jail Road, Silver City, Dholpur, Rajasthan No support received. Kindly resolve immediately or I will be forced to escalate this complaint.

  • KAMALJEET304
    KAMAL JEET SINGH (@KAMALJEET304) reported

    @JioFiber @JioCare My internet has not been working for the past 4 days. I’ve tried raising multiple complaints, but every time I only get automated AI/chat respons no real customer support executive is available. This is extremely frustrating as I rely on this connection daily.

  • _suryapanda
    Surya Panda (@_suryapanda) reported

    @JioCare Don't provide a timeline which is not going to help me. If you can't provide service stop taking payment . Let consumer chose the service provider who can provide better service

  • Hafizk7507
    Hafiz (@Hafizk7507) reported

    @JioCare I have tried everything and your engineer also did tried i need permanent solution please

  • mishra_sumit_23
    Dark (@mishra_sumit_23) reported

    @JioCare New JioAirFiber connection (installed just 1 week ago) is giving very poor performance. Download speed is much lower than promised, network is unstable, frequent packet loss, and overall connection is inconsistent. This is unacceptable for a new installation.

  • VanshTr63664894
    Vansh Tripathi (@VanshTr63664894) reported

    @JioCare @JioCare My number is now reactivated, but services like WhatsApp are still blocked due to pending NOC sharing. Kindly share all NOCs with WhatsApp and Telecom Regulatory Authority of India at the earliest and confirm. Urgent support needed.

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