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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • preetyaksh
    pŕ!!¥ā (@preetyaksh) reported

    @JioCare we have booked and paid for connection yet no one is showed up to install the wifi.. please help..whats the benefit of paying before 24 hrs if no technician is coming up in say time

  • SR012016
    SR (@SR012016) reported

    @jio_fiber @JioCare Dumb and blind No response on calls No response on mails no reponse on X. Bahut hi vahyaat service hai jio ki particularly in sec 102 GGN Taken advance payment for new connection and absconding

  • bhupendra101001
    Bhupendra (@bhupendra101001) reported

    @JioCare I have been facing poor 4G network speed and weak indoor signal in my area for the last 5 years. Inside my home, the signal usually stays at only 1–2 bars causing slow internet please improve the network coverage and optimize connectivity in this area.

  • Reyaz1995
    Advocate Reyaz Ahmad (@Reyaz1995) reported

    @JioCare For the past 7 days, your team has not been able to resolve a simple issue, and each time I am told that ‘the team is working on it’. With this kind of response, I do not feel confident that my internet issue will be resolved anytime soon.1/2

  • chiran7h
    Chiranth Jain (@chiran7h) reported

    @Airtel_Presence Your team is saying it cant be fixed today. If you cant fix it in next 1hr, I want to discontinue the service and move to @reliancejio

  • SapanAgrawal23
    Sapan Agrawal (@SapanAgrawal23) reported

    @JioCare Can u please just provide me a fix deadline instead of giving same lame excuses everytime.

  • AK184133
    Anupam Kumari (@AK184133) reported

    @JioCare Sent you the message. Since last 10 days no one from your company is responding. What is this kind of service. @reliancejio @jagograhakjago

  • Anu_raglko
    anurag srivastava (@Anu_raglko) reported

    @JioCare @reliancejio you guys keep raising service requests with no use..for single refund 10+ service request are raised and none of them provide any resolution.. I just asked for escalation metrix but that is also not shared yet..@JioCare is not at all helpful.

  • Vignesh_Guru29
    Vignesh Vigna (@Vignesh_Guru29) reported

    @airtelindia @reliancejio I own a Airtel wifi & postpaid, I raised a service request to close wifi on 1st May. Till date no action, and airtel is continuing billing. Why not shift the postpaid as well to Jio?

  • VenkatChun
    Chunduri Venkatarao (@VenkatChun) reported

    @JioCare After booking the connection via website. Have received below information Dear Customer, Our representative Babi babi (Mob- 8074469681) will contact you for an appointment. Please share OTP 620778 with the representative only AFTER Booking Reference Number or Order Registr

  • AjayMonga90185
    Ajay Monga (@AjayMonga90185) reported

    @JioCare Sir jio aim for nothing but simple harassment of customer

  • ajaybhyan9
    Ajay Bhyan (@ajaybhyan9) reported

    @JioCare JioFiber unusable since installation. Weeks of complaints, tickets (SR00000HLA96) closed without fix. 5GHz not working, both SSIDs stuck on 2.4GHz → unstable internet. Work impacted. Need urgent resolution & accountability. #JioFiber

  • talhacrush
    Talha (@talhacrush) reported

    Hi team @JioCare @reliancejio Recently i moved to Hyderabad but here a new problem i am facing whenever there is a power cut signal drops from 5g to lte and it doesnt work cant even send a message on whtsapp i dont ifs just me or anyone else … please resolve this asap

  • ItsSamratGupta
    Samrat Gupta (@ItsSamratGupta) reported

    @JioCare @VenomsTech @GyanTherapy Please help me in this matter. They take weeks to fix cable break problems, but we are paying full money for our plan. And after that also they don't ensure it doesn't break next time

  • vishu1047
    vishal patel (@vishu1047) reported

    @JioCare this company and its service its the worst ******* company to deal with. Either their internet installation engineer are sleeping or doing time pass. 5 days and no resolution. I wish i had taken airtel internet service.

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