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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 144
Delhi, NCT 81
Chhindwāra, MP 220
Varanasi, UP 24
Shiliguri, WB 23
Visakhapatnam, AP 9
Kolkata, WB 149
Nawāda, BR 1
Sopur, JK 7
Ahmedabad, GJ 92
Indore, MP 54
Guwahati, AS 72
Āsansol, WB 4
New Delhi, NCT 107
Chandigarh, CH 30
Mumbai, MH 222
Patna, BR 54
Hyderabad, TG 125
Udaipur, RJ 11
Chennai, TN 74
Bathinda, PB 1
Bhīlwāra, RJ 4
Pune, MH 112
Chās, JH 2
Jodhpur, RJ 7
Raurkela, OR 8
Sāgar, MP 1
Jamshedpur, JH 7
Nagpur, MH 24
Aurangabad, MH 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • irfankhanzirfan
    Irfan khan (@irfankhanzirfan) reported

    @reliancejio due to high voltage adapter burnt sir.. send a agent for help

  • kishan_s_singh
    kishan singh (@kishan_s_singh) reported

    @JioCare @reliancejio Wifi not working its been more than 6 hours now...how to work in case of WFH. Switching to @airtelindia after my 3 months gets over pathetic service. Every afternoon internet doesn't work.

  • sanjsr812
    Sandeep Mahato (@sanjsr812) reported

    @JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?

  • mketkar
    Milind Ketkar 🇮🇳 (@mketkar) reported

    @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately. #ConsumerRights

  • anantam007
    abcd (@anantam007) reported

    @reliancejio i have reached out you a few days ago regarding my e sim not working you haven’t responded back yet what is this customer service? @TRAI

  • ramanuj06
    Ramanuj Bhattacharya (@ramanuj06) reported

    @JioCare Any updates? Till the resolution is reached, please put my subscription on hold as I am unable to use it.

  • nVignesh66
    Vignesh (@nVignesh66) reported

    @JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?

  • syedanees26
    Saeed Anees Shah🇵🇸 (@syedanees26) reported

    @JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    Worst customer care services ever @reliancejio!!!!

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    Hi @JioCare, I am facing disruption in internet service from 1 PM today on my Jio Fiber. I switched from Airtel to Jio recently but the service of Jio just sucks. It's so pathetic.

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    You guys are useless with your bot operated customer care @reliancejio

  • rajdevsagar05
    Sagar Rajdev (@rajdevsagar05) reported

    @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    It's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?

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