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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nagpur, MH 22
Guwahati, AS 61
Malappuram, KL 2
New Delhi, NCT 81
Agra, UP 16
Morādābād, UP 3
Hyderabad, TG 87
Kalyān, MH 1
Bānposh, OR 7
Jodhpur, RJ 10
Bhubaneshwar, OR 23
Chhindwāra, MP 128
Dhanbād, JH 6
Pune, MH 120
Kanpur, UP 33
Kolhāpur, MH 6
Varanasi, UP 25
Shimla, HP 3
Ghāziābād, UP 4
Kolkata, WB 139
Alīgarh, UP 5
Delhi, NCT 70
Mumbai, MH 144
Bengaluru, KA 126
Ahmedabad, GJ 82
Ambāla, HR 1
Chandigarh, CH 32
Ludhiāna, PB 19
Mokokchūng, NL 2
Aurangabad, MH 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • j4ntddf76x
    Curious Voyager (@j4ntddf76x) reported

    @JioCare Check on your system how many days have gone now! This is your customer experience? Cancel all my requests! Never again going with jio! Pathetic experience

  • RamChechani1
    Ram Chechani (@RamChechani1) reported

    @JioCare Still no call, no installation update, and no proper resolution received even after raising SR Number SR000035ZB2X. Only automated replies are being shared repeatedly without any actual action from your team. Kindly escalate this issue on priority & provide resolution immediately

  • Amitsaxena1978
    Amit saxena (@Amitsaxena1978) reported

    @reliancejio Two Planes Acitveted at same time how it is possible pls Solve this Problem as soon as possible

  • RaghavChandak14
    Raghav Chandak (@RaghavChandak14) reported

    @reliancejio from 5days the Wi-Fi is not working and a request is submitted in app but no engineer is assigned to me. Customer care are just saying it will be assigned in 3hours from 14th it is said. What service are you giving If you cannot give the service refund my money

  • _ishfaqw
    Ishfaq (@_ishfaqw) reported

    @JioCare please register a service request from Srinagar Kashmir

  • gouti1454
    Goutham (@gouti1454) reported

    @jio #jio #jiointernatinalroaming Jio changed the policy first and not informed the customer about the change. How is this correct? @JioCare @reliancejio

  • shobhit__kumar
    Shobhit Kumar (@shobhit__kumar) reported

    @JioCare Please stop sending automated responses and provide an actual resolution. Either fix the tower/network issue permanently at the earliest or take appropriate action regarding this connection. I need a proper timeline and resolution, not repeated assurances.

  • samratroy1993
    Samrat Roy (@samratroy1993) reported

    @reliancejio from 5days the Wi-Fi is not working and a request is submitted in app but engineer is assigned to me but they are worthless unskilled they don’t know how to do Customer care are just remind me my billing date from 14th it is said. What service are you giving

  • IamVibhorPandey
    vibhor (@IamVibhorPandey) reported

    Been struggling with #JioFiber internet issues for the last 7 months. Multiple complaints and support interactions, but still no permanent resolution. Several users in my area are facing the same problem. SR00002L6U88 was raised, but we need an actual long-term fix now. @JioCare

  • MonojKarmakar11
    Monoj Karmakar (@MonojKarmakar11) reported

    @JioCare My AirFiber connectivity has been severely low for days. Despite high recharge costs, no one has resolved this worst service experience. Please send a technician immediately to fix the issue, or process a full refund of my money. Customer support team is irresponsible.

  • Navin_M_V
    NAVIN M V (@Navin_M_V) reported

    @JioCare when will the person come and collect your box and issue security deposit refund that was the query. So you responded without reading my query? pathetic Jio

  • Saurabh_2906
    Saurabh Abanave (@Saurabh_2906) reported

    @JioCare @JioCare After recharging my Jio AirFiber, the service is still not working. I contacted customer support but did not receive a satisfactory response. No engineer has contacted or visited the location yet. Request No: SR0000363MFH

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare Jio Airfiber isn't working. This is happening frequently now. Request you to look into it ASAP else I am exploring other service providers. Raised a service request SR0000366M4T.

  • YellowLove243
    Yellow Bird (@YellowLove243) reported

    @Proud__Indian01 @reliancejio @JioCare Same happened for me. They really take time to fix it

  • abhaithegr8
    Abhai S (@abhaithegr8) reported

    @JioCare Ported to Jio Postpaid for “better service.” Now enjoying premium features like failed calls, unstable internet, broken WhatsApp calls, and 38 minutes of hold music after “escalation.” Truly revolutionary customer care experience.

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