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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lucknow, UP 39
Ahmedabad, GJ 59
Mumbai, MH 126
Chhindwāra, MP 50
Guwahati, AS 50
Kolkata, WB 116
Patna, BR 51
Indore, MP 15
New Delhi, NCT 57
Anantapur, AP 3
Shillong, ML 12
Hyderabad, TG 61
Bhopal, MP 38
Pune, MH 115
Delhi, NCT 59
Ghāziābād, UP 1
Kanpur, UP 27
Vadodara, GJ 15
Bhubaneshwar, OR 24
Kozhikode, KL 3
Nashik, MH 14
Kohima, NL 1
Rājkot, GJ 10
Karnāl, HR 3
Pānīpat, HR 5
Jodhpur, RJ 8
Rohtak, HR 12
Imphal, MN 8
Sonīpat, HR 2
Udaipur, RJ 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Tarunjha2802
    Tarun Jha (@Tarunjha2802) reported

    @JioCare Why is Jio wasting time? I just spoke to customer care and they are telling me that I will raise a new concern, please wait for 24 hours again, otherwise go to Jio store and activate it, tell me this kind of arbitrariness. Why do you waste our time?

  • Anshu21614740
    Anshu (@Anshu21614740) reported

    Shame on @JioCare @reliancejio for such poor 5G service in Delhi. Hardly getting stable signals despite being in a metro city. Called customer care multiple times & raised complaints, but no resolution just false assurances. This is extremely frustrating. Please fix this ASAP.

  • Vishu7
    V (@Vishu7) reported

    So the new @JioCare model is: take payment → no delivery → say “escalated” → disappear → ask customer to collect from store? SIM ordered 5+ days ago, agent took my address 2 days back… still nothing. If I have to go to the store anyway, why advertise doorstep delivery? #JIO

  • anita20ts
    Anita Rai (@anita20ts) reported

    my Jiofiber no-91 565 356 4419..SR no is SR00002KM1GG I am trying since 20th April to get my WiFi fixed which is not working..The service outage since the 20th is causing me problems with my work/study, and if it is not fixed soon,I will have to disconnect @JioCare #reliancejio

  • sanjaysahi28980
    sanjay sahil (@sanjaysahi28980) reported

    @JioCare What do they gain by troubling a customer so much? Even if they are IT engineers, they should at least listen to the customer's problems

  • Shubham28075074
    Shubham (@Shubham28075074) reported

    @JioCare i paid 2800 you stupid fool, and i only got 600 as refund @JioCare please understand the issue before replying

  • ShamsheerShahul
    Shamsheer Shahul (@ShamsheerShahul) reported

    Ever since @reliancejio took over Hotstar, it’s been a total downhill slide for watching IPL • Quality capped at 1080p?? • No back/forward seeking,can’t even skip 10s • Live viewer count replaced by cumulative views Absolute **** show by @JioHotstar. Huge downgrade. 👎

  • GaneshCh1183312
    Ganesh Ch (@GaneshCh1183312) reported

    @JioCare you are responding to all other tweets. Why not for my tweet. It's 3rd tweet today. Since 6 days I'm facing the issue. Very bad service.. I'm expecting call from you immediately I pinged number via chat Pls check and call me it's urgent

  • SubodhK5891
    Subodh Kumar (@SubodhK5891) reported

    @JioCare Hi team, Pls confirm refund details, your customer care is unable to give anything in writing and there has been no response from your mail

  • Noonenonameone
    Nonamer Noone (@Noonenonameone) reported

    @JioCare #worst postpaid service I've requested a call back on the app & agent kept me on old for 3 mins & disconnected my call, now the app says I can't request call back for next 30 mins is this what you call priority service for postpaid customers ? issue is not resolved

  • karannailwal21
    Karannailwal (@karannailwal21) reported

    @JioCare Hi jio team any update on my issue. There is no update and I m facing this issue from past 9 months

  • nikhilchhajar
    Nikhil Jain (@nikhilchhajar) reported

    Surprising to see @reliancejio (@JioCare ) has abysmally poor connectivity in Goa. Even at Airport region also But funny thing is @airtelindia is not that great too at patches in cities in Goa

  • chiragsonu2002
    chiragjaiswar (@chiragsonu2002) reported

    @reliancejio @JioCare worst possible network and internet provider among all of the other provider. ****** internet speed, ****** network even for calls. Over all a piece of junk.

  • RIL_Updates
    Reliance Industries Limited (@RIL_Updates) reported

    @reliancejio 21/n Q4 FY2025-26 Oil and Gas segment revenue at Rs 5,867 crore ($619 million), down 8.9% Y-o-Y, on account of lower gas price realisation in KGD6 and CBM and lower gas volume from the KGD6 field. EBITDA at Rs 4,195 crore ($442 million), down 18.1% Y-o-Y, as lower revenues were compounded by higher operating costs due to maintenance activity and government levies. Average KGD6 production for Q4 FY26: 25.2 MMSCMD of gas and ~17,310 bbl/day of oil/condensate. #RILresults

  • SharmaAbhinit
    Abhinit Kumar Sharma (@SharmaAbhinit) reported

    Stupid of me to opt for @reliancejio for the number port. Worst ever pathetic service each time cs agent gives me **** to wait for 4 or 24 hours for the past 3 days.

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