Reliance Jio Outage Map
The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 188 |
| Pune, MH | 176 |
| Mumbai, MH | 169 |
| Ahmedabad, GJ | 86 |
| Chennai, TN | 73 |
| Kolkata, WB | 62 |
| New Delhi, NCT | 59 |
| Hyderabad, TG | 54 |
| Patna, BR | 38 |
| Jaipur, RJ | 35 |
| Delhi, NCT | 33 |
| Chandigarh, CH | 30 |
| Lucknow, UP | 28 |
| Indore, MP | 27 |
| Guwahati, AS | 25 |
| Bhubaneshwar, OR | 24 |
| Nagpur, MH | 23 |
| Coimbatore, TN | 23 |
| Bhopal, MP | 20 |
| Nashik, MH | 18 |
| Sūrat, GJ | 18 |
| Vadodara, GJ | 16 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 14 |
| Cochin, KL | 14 |
| Agra, UP | 11 |
| Ludhiāna, PB | 10 |
| Vijayawada, AP | 8 |
| Meerut, UP | 8 |
| Jabalpur, MP | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Satyajeet Pattnayak
(@satyaptk) reported
from
Mumbai, State of Mahārāshtra
Hi @JioCare one of my friend is facing internet issue since last couple of weeks, but no response from you guys.
-
Ritesh Agarwal
(@riteshtayal) reported
from
Lucknow, Uttar Pradesh
@JioCare My connection is still not working..... Today is 4th day.... This is the service your team provide to your customer Shame on your Team
-
CHANDER BHAN VERMA
(@CHANDERBHANVER1) reported
from
Kuchchri, State of Rājasthān
@airtelindia @Airtel_Presence @JioCare Since last many days, I find that the internet speed of Airtel is either not or very very less. Complained to Customer care telephonically. No change. Instead deteriorating. If no improvement, I will shift to Jio.
-
Nikhil Sharma
(@nikhilsharma55) reported
from
New Delhi, National Capital Territory of Delhi
Thank you for losing another customer @JioCare @reliancejio will move to @airtelindia as they at least have better customer service. Your team is worst I have ever see , despite of reading messages they didn’t respond #Shameful
-
Shalin Ajmera
(@shalin1711) reported
from
Lal Darwaja, State of Gujarāt
1/2 They’re back at it again. @JioCare @reliancejio Step1: Dont ever attend to customers for their issues Step2: Call them non-stop for “annual verification” Step3: Tell them “Sir plz get the verification done, your issues will also be sorted out soon”
-
Shahakash96@gmail.com
(@ShahAkash9691) reported
from
Daskroi, State of Gujarāt
@JioCare Worst experience of your internet speed since last 15 days... May be you loos your focus on your network strengths and speed.
-
Nikhil Sharma
(@nikhilsharma55) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare Hi Nishant, I hv severe connectivity problms since last 2-3 days, cust care doesn’t respond, I rched the local contact who helped with connection & service, he is not answrng call, reading WhatsApp m but not replying.. my work is getting suffered due 2his negligence. #01179661375
-
Anirban Guha
(@anirbanguha22) reported
from
Āsansol, West Bengal
@JioCare #MukeshAmbani instead of wasting time could you please arrange a technician who may visit our place and fix the issue?
-
Satyajit Routray
(@isatyajit) reported
from
Cuttack, State of Odisha
@JioCare Thanks Tejas! But here two things are there. 1) Low internet speed due more concurrent users where, need to improve capacity 2) Poor indoor network coverage, possibly due to device position on tower. See the screenshot where getting 2 signal bar out of 5. @reliancejio
-
Shalin Ajmera
(@shalin1711) reported
from
Lal Darwaja, State of Gujarāt
2/2 They’re back at it again. @JioCare @reliancejio Step4: If at all a customer stands up and asks to get their issues resolved first, tell them “We will get back to you sir” and then ghosting out on the customer. This time it was Shri Krunal Talreja and team from Ahmedabad.
-
Md. Shahbaz Alam
(@Shahbaz75786) reported
from
Purnia, State of Bihār
@JioCare @reliancejio I want get this number 9331075786. Please help me how can I’ll get it.
-
Ravi Das
(@RaviDas42936731) reported
from
Beāwar, State of Rājasthān
@reliancejio I complained to your Jio consultant on my Jio number: -8000036738 for network problem but my problem was not resolved. I appeal to you to solve this problem of mine.
-
Ravi Das
(@RaviDas42936731) reported
from
Beāwar, State of Rājasthān
@reliancejio @JioCare I complained to your Jio consultant on my Jio number: -8000036738 for network problem but my problem was not resolved. I appeal to you to solve this problem of mine.
-
Dr Vijay Sharma
(@vjshdentist) reported
from
Phulpur, Uttar Pradesh
@JioCare Very pathetic network 9554709858
-
Anirban Guha
(@anirbanguha22) reported
from
Āsansol, West Bengal
@JioCare #MukeshAmbani I am using the Jio fiber and recharged the Gold plan. I am facing issues with the set-top box since the last Sunday (September 20, 2020). Tried to contact the customer care and the local Jio fiber technicians, however, there is no help. Kindly help me.