Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kallakkurichchi, TN | 1 |
| Pune, MH | 177 |
| Chhindwāra, MP | 243 |
| Chennai, TN | 58 |
| Mohali, PB | 5 |
| New Delhi, NCT | 100 |
| Patna, BR | 56 |
| Mumbai, MH | 231 |
| Kolkata, WB | 89 |
| Coimbatore, TN | 16 |
| Indore, MP | 66 |
| Hugli, WB | 1 |
| Bengaluru, KA | 127 |
| Bhopal, MP | 97 |
| Dhanbād, JH | 9 |
| Delhi, NCT | 103 |
| Vijayawada, AP | 2 |
| Shillong, ML | 15 |
| Dehra Dūn, UT | 20 |
| Jamshedpur, JH | 8 |
| Jodhpur, RJ | 5 |
| Bhātāpāra, CT | 1 |
| Maihar, MP | 2 |
| Lucknow, UP | 44 |
| Vadodara, GJ | 50 |
| Nashik, MH | 23 |
| Hyderabad, TG | 58 |
| Guwahati, AS | 64 |
| Ahmedabad, GJ | 74 |
| Kanpur, UP | 19 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Atomic ⚛️🫎 (@Abhishekemc2) reportedThis is 4th time I'm requesting for help, still not happened, when you've taken my money what is stopping you to provide the support and install Fiber Order : NO0001F059IY, kindly schedule Tommorow and send technician, my money stuck on you for 22 days @JioCare #BadService
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Manish Patil (@Manishpatil02) reportedJio customer care is absolutely useless. Same scripted replies, zero action, and the problem remains unresolved. This isn’t customer service it’s just wasting customers’ time. @reliancejio
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Dr. Bhavaniprasad⚕️ (@Scalpel_Surgeon) reported@JioCare Dear Priyanka and @JioCare , I am no longer interested in Jio Fiber services. I request Complete refund of my money, and close the issue here. Please be advised that if it's not closed by EOD and my refund is not processed promptly, I will consider pursuing legal action.
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RKK 🇮🇳 (@Khemka_RK) reported@reliancejio @JioCare JIO AIRFIBER internet has been down since 5:05 AM today. Despite repeated updates, the“next restoration time”keeps changing—now showing 01:05 AM tomorrow,with no actual resolution. We chose AirFiber over wired fibre expecting reliable service @AkashMAmbani
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Chhavi Ratnoo (@ChhaviRatnoo) reported@JioCare I have been asking help from your customer care for days now , there has been no help. What are we supposed to do??
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Deepak Malav (@Cdeepmalav) reported@JioCare @JioCare Why did the SR closed again? Service request no SR00003EUEHL Even I am still facing the error. This happened 5-6 times. What kind of service you are providing? If you can't resolve please refund my amount and take your connection
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Hemant dhiman (@Hemant_dhiman92) reported@JioCare @JioCare Please look at the whole case why your engineer visit my house on first place when it was working perfectly i did not raise any complaint and then suddenly your engineer visits my home and messed up with out unit and now its not working at all #customerServiceFail
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Mohammed Noor G (@mohammednoorg) reported@Imadvika1 @JioCare Apparently all the big players are having network issues these days. (They have installed those Airfiber boxes, so the network is heavily shifting towards those boxes, and regular users are suffering and getting weak signals)
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Sameer Ahmed (@sameerahmedxd) reported@reliancejio @JioCare Why is your agent in our area converting prepaid broadband connections to postpaid without our consent? Im also unable to connect with customer support, as it keeps redirecting me to use the app, and there's no solution on the app.
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শুভেন্দু বণিক (@ShubhenduBanik) reported@UIDAI I am currently using a mobile number that is still linked to an unknown person's Aadhaar, and I am receiving their Aadhaar OTPs. Please help remove the previous Aadhaar association. 🥲 @JioCare @reliancejio
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Vaishak (@vaishakmptweets) reported@JioCare #jiofibre Story repeats, internet disruption for last 5-6 days. I do not know how you manage your service teams kpi.
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Nirup (@niruphaboda) reported@reliancejio @RelianceJioCare @jagograhakjago since last 15 day jio air fiber not working in sector 15,gurgaon ,22001,there is no option for communicate with customer care ,unfortunately I had pay the amount , they now not listen the issue ,nor resolve, bed service
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Dr. Sumit Narayan Thakur (@smtkumar868) reported@reliancejio @TRAI ? This is not a temporary issue. It has been going on for years. Jio, please stop treating this as just another complaint. Investigate the network coverage and infrastructure in Gorgawan and actually fix the problem. We pay the same money as everyone else. We deserve the same
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Akash Jaiswal (@space_monkey_05) reported@JioCare Please send me the service request number for the cancellation request you mentioned in DM. Without a request id ther is no point of a request. @JioCare
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Sumit Kumar (@SumitKu85676226) reportedJio’s mobile network has been seriously disappointing lately. The network keeps dropping and the internet is barely working. And what’s the point of “Unlimited 5G” if the 5G itself isn’t reliable? 😐 @reliancejio please fix this issue ASAP. #Jio #Jio5G #JioNetwork @JioCare
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