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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 53
Sūrat, GJ 30
Bhubaneshwar, OR 37
Guwahati, AS 49
Jamshedpur, JH 10
Durgapur, WB 9
Jaipur, RJ 40
Lucknow, UP 53
Chhindwāra, MP 177
Pune, MH 119
Kolkata, WB 70
Bengaluru, KA 86
Kallakkurichchi, TN 4
Mumbai, MH 138
Ahmedabad, GJ 63
Srinagar, JK 1
Indore, MP 51
Chennai, TN 67
Dimāpur, NL 10
Hosūr, TN 1
Shillong, ML 14
Panaji, GA 2
Delhi, NCT 86
Nanded, MH 1
Kanpur, UP 24
Meerut, UP 12
New Delhi, NCT 85
Coimbatore, TN 16
Hyderabad, TG 55
Kawardha, CT 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ParthSabikhi
    Parth028 (@ParthSabikhi) reported

    Jio fiber is not working in my area since yesterday morning,No option to register a complain becoz its is due to an outage. Jio engineer is asking to register a complain. No clear info when the services will be restotred. @JioCare

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • dibyendu_das
    Dibyendu K Das (@dibyendu_das) reported

    Booked appointment for my #jiofiver Issue at 10 am today and suddenlyfind it now rescheduledwithout any informationat the last momentto 1 pm. Pure arroganceon part of Jio @reliancejio

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • NawabAr09113077
    Mohammad Nawab Arzoo (@NawabAr09113077) reported

    @reliancejio I have received a JioFiber bill for an amount that I do not recognize and have never authorized. I have no knowledge of this bill/account/charge. Please investigate immediately,JioFiber account or outstanding amount associated with my details. #Jio #JioFiber

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • sreerupdandapat
    Sreerup Dandapat (@sreerupdandapat) reported

    @JioCare my jio fi is not connecting and customer care phone number and ai chat is completely useless, i have sent emails, shared imei number through sms. But nothing works. Requested call back at 8788696661 but no one called. This is worst customer service

  • Digvijayahire2
    Digvijay Ahire (@Digvijayahire2) reported

    Hi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare @anshuraj08 What is the use of seeing the service request u people don't take any action to solve the issue

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix

  • iamkamalnayan
    Kamal Nayan (@iamkamalnayan) reported

    @RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider

  • iamfaizrazi
    faiz Razi (@iamfaizrazi) reported

    🚨 SCAM ALERT @reliancejio - Paid ₹2200 for Jio AirFiber, but your team not installed & cancelled that request.all details sent in DM. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. frustrating and unacceptable!

  • imYJadeja
    Yashdeepsinh Jadeja (@imYJadeja) reported

    Installed new Jio AirFiber connection today And the settop box and Remote are provided in used condition and the remote is not working at all. Please take action @reliancejio @JioCare all the buttons are not working and is damaged

  • delverAditya
    Aditya (@delverAditya) reported

    @JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence

  • SayyadAman48721
    Sayyad Aman (@SayyadAman48721) reported

    @Ranjitkumar1999 @JioCare Jio service is worst

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