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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 144
Hyderabad, TG 125
Durgapur, WB 10
Kolkata, WB 152
Mohali, PB 2
Sūrat, GJ 26
Bhopal, MP 84
New Delhi, NCT 107
Thiruvananthapuram, KL 17
Delhi, NCT 81
Chennai, TN 75
Chhindwāra, MP 219
Varanasi, UP 23
Shiliguri, WB 23
Visakhapatnam, AP 9
Nawāda, BR 1
Sopur, JK 7
Ahmedabad, GJ 91
Indore, MP 54
Guwahati, AS 71
Āsansol, WB 4
Chandigarh, CH 30
Mumbai, MH 220
Patna, BR 53
Udaipur, RJ 11
Bathinda, PB 1
Bhīlwāra, RJ 4
Pune, MH 112
Chās, JH 2
Jodhpur, RJ 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from

  • namandesai1
    naman desai🇮🇳 (@namandesai1) reported

    @reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad

  • hawx888
    SFG (@hawx888) reported

    @jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare

  • hanshu_143
    Hanu Thellapandla (@hanshu_143) reported

    It's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare

  • harshitanand124
    Harshit Anand (@harshitanand124) reported

    @reliancejio I got a jio fibre connection 20 days ago. Now my internet is not working properly. I tried many times to contact you and your customer care executive but no one picked my phone and my problem isn't resolve yet. Shame on you. @JioCare

  • Roushan58069662
    Roushan Kumar Mandal (@Roushan58069662) reported

    @JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?

  • RajeevSingh03
    Rajeev Kumar (@RajeevSingh03) reported

    @jio_fiber @reliancejio @DoT_India Hi Jio, Its very unprofessional n unethical that u first suspended my postpaid service though i already paid for three months, now my internet is down since today’s morning, hv called multiple times, written mail but no reply. Please check.

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    @JioCare The issue is now resolved.

  • siddhartha_daga
    Siddhartha daga (@siddhartha_daga) reported

    @JioCare my Internet speed in jio fiber is very slow, what is wrong with jio today, no one is picking up the calls?

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.

  • 7389321556
    Mayank Dubey (@7389321556) reported

    @JioCare Extremely disappointed with Jio Fiber service. My connection has been down for the last 3 days and no technician has visited yet. Customer care is not responding or providing any resolution. This is the 4th outage in a single month.

  • mrnomadwanderer
    Abhishek Samant | अभिषेक सामंत 🇮🇳 (@mrnomadwanderer) reported

    Fiber servic is down since afternoon. MyJio app is hopeless and there's no way to complain about this. Only info I got from your toll free number is a recorded voice saying that there is a network issue at my location. No further updates. Fix this @JioCare

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏

  • Jshankar_Bihari
    Jay shankar (@Jshankar_Bihari) reported

    @reliancejio @JioCare 110%true Worst network experience for jio. I'm porting to Airtel.

  • mketkar
    Milind Ketkar 🇮🇳 (@mketkar) reported

    @JioCare JioFiber down for 3+ days. Standard customer care keeps falsely rescheduling my technician visits. I have been forced to file an official government complaint. NCH Docket Number: 9551766. Resolve this immediately.

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