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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vyasji975
    Deepak vyas (@vyasji975) reported

    @JioCare DM se problem solve nhi ho rhi h

  • wanderlustalok
    Alok Jha | India 🇮🇳 (@wanderlustalok) reported

    @reliancejio @reliancejio Still waiting for a proper response on my JioFiber complaint. SR00003E5PAV and SR00002NI6EY. Internet is still not working despite technician visits and repeated calls. Please have your senior team in Darbhanga look into this urgently.

  • ultimate_boy_36
    Hemant (@ultimate_boy_36) reported

    .@JioCare my kyc of jio airfiber completed 2 days ago And still there is no updates about Installation And the jio point assistant manager is not receiving the calls What type of service is this This how your team operates? Please help me

  • Swapnil12111996
    Swapnil singh (@Swapnil12111996) reported

    @JioCare How without call without mail without solution you guys solved the ticket?

  • AmitKrTanwar
    Amit Kumar Tanwar (@AmitKrTanwar) reported

    @JioCare No replies to my posts. Shame on you #jio #jiofiber for your customer care strategy. It's not care but pain.

  • blackcoat__girl
    Adv Priyanka Sharma (@blackcoat__girl) reported

    Facing worst internet network and ....do something needful @reliancejio @JioCare

  • pchats2000
    Pradeep Chatterjee (@pchats2000) reported

    @JioCare Still faced problems after what was suggested to do. Details shared in DM.

  • paalpayasam
    Mailsami (@paalpayasam) reported

    @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet. I urge you to disconnect immediately and refund the security deposit at the earliest.

  • umeshved2
    Umesh Ved (@umeshved2) reported

    @JioCare Shared, please do the needful. Am fed up with @airtelindia for the poorest services. The problem is not solved which we are facing since last Friday. Roat happens to be 5th Day.

  • Sundar_Krishnad
    Sundar Krishnadu (@Sundar_Krishnad) reported

    SR00003E81C7 After 6 days issue resolved finally. But no one discussing the pain i had gone through without internet and can you confirm waive off for down time which was a week Jio Team Varnika Sister.@JioCare @JioFibreCare @reliancejio

  • Nightstalker020
    Akhil (@Nightstalker020) reported

    I’ve been struggling with international roaming for days, even following every step your representatives suggested, nothing works. Why offer international roaming if you can’t support customers overseas? This is very frustrating. Please fix this. @reliancejio @reliancejio

  • msaparna
    Aparna Ramachandra (@msaparna) reported

    @JioCare @reliancejio worst experience....48 hrs and still no engineer has visited. Can't even talk to anyone sensible on the call:( Very poor service team

  • ameeekannt
    Whyysoomee (@ameeekannt) reported

    JioCare @JioCare @reliancejio Extremely frustrated! It’s been over 50 hours since I made the payment and my rchrg still hasn’t been activated. Money deducted,service not delivered. This is unacceptable. Fix immediately or I’ll escalate complaint! #JioRechargeIssue #JioFail

  • kokaniperson
    Kokani Developer (@kokaniperson) reported

    @JioCare Please DM to avoid escalation, this has now extended to 3 days otherwise I will have to file complaint and claim for compensation on @jagograhakjago

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    @JioCare If this is not resolved in next 24hrs, I want either service extension for the loss of 18days connection or refund of my entire tenure paid till Jan’27. @airtelindia has better customer support than you folks.

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