Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 233
Mumbai, MH 142
Pune, MH 116
Chennai, TN 97
Ahmedabad, GJ 67
Kolkata, WB 66
Hyderabad, TG 64
New Delhi, NCT 63
Bhubaneshwar, OR 42
Delhi, NCT 42
Indore, MP 37
Patna, BR 37
Jaipur, RJ 37
Chandigarh, CH 28
Coimbatore, TN 23
Guwahati, AS 22
Lucknow, UP 19
Cochin, KL 19
Bhopal, MP 17
Dehra Dūn, UT 13
Meerut, UP 13
Sūrat, GJ 12
Shillong, ML 12
Nagpur, MH 10
Ludhiāna, PB 10
Rājkot, GJ 9
Vadodara, GJ 9
Salem, TN 9
Varanasi, UP 9
Gurgaon, HR 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anil_anilmenon Anil Menon (@anil_anilmenon) reported from Yashodham, State of Mahārāshtra

    @JioCare @reliancejio @AndheriLOCA I have 2 personal and 1 Corporate JioFiber internet connection. The internet connection is down on a regular basis. Yesterday the internet service was not available from 12pm to 7pm. Today again there is no internet connection since 12pm

  • SandioStorm Sandio Storm (@SandioStorm) reported

    @JioCare I have raised an issue with backend team for an issue 399rs postpaid family plan not being shown to my profile, I am existing postpaid user and my current plan is 399 (old one) Could you please check,if same could be updated, please reply Ticket number: MR00016D5934

  • VSAakha Vikas Sharma (@VSAakha) reported

    @reliancejio @JioCare There is severe network issue in rourkela (odisha 769012), specifically around uditnagar. Call Data nothing working properly, kindly look into on urgent basis.

  • ROHITSRIVASTA29 ROHIT SRIVASTAVA (@ROHITSRIVASTA29) reported

    @JioCare Nancy I told my problem 22 times in your customer care that I had dined my amazon renewal, they accepted that they wrongly impose amazon prime we will remove this amount from your bill and pay only your monthly bill, hope now you can resolve my problm

  • InternetWala1 InternetWala (@InternetWala1) reported

    @JioCare I am getting no help through call centre , nor support team is visiting as per scheduled appointment through app request. I think no once cares. Can you atleast cancel my plan and refund my money. Don’t want to continue with worst support service ever.

  • _tejksingh_ Tej Karan Singh (@_tejksingh_) reported

    @JioCare @reliancejio I have raised a request for a technician visit to check my jiofiber connection which isnt working since yesterday but no engineer has come and the app automatically shows that issue has been resolved. It has happened multiple times. This is pathetic.

  • itsaa1902 Anonymous (@itsaa1902) reported

    @JioCare Do u think I am a fool? "Network enchantment is a continuous process hence it may take months before I get better network coverage ". This has been going on since 2017 now, don't think I am fool!

  • DeepShi49039955 DeepShikha (@DeepShi49039955) reported

    @JioCare @reliancejio I am unable to use my jio internet since yesterday... What's the problem?

  • bankelal97 Office of Bankelal (@bankelal97) reported

    @JioCare A prolonged issue longing for 4 months is a temporary issue ? Then why tickets were marked as resolved? 4 months ka bill waive off kar do fir ?

  • NitinRe62704636 Nitin Reddy (@NitinRe62704636) reported

    @JioCare Hi Shubhangi, Please find my details below Contact no. 8700387828 Alternate con no. -9871709621 Postal address - VPO - Garhi Harsaru, Punjabi colony, Distt. - Gurgaon (Hr). Pin - 122505 A call and single interaction would be enough to get my issue.

  • chai1992 Chaitali Karmakar (@chai1992) reported

    @JioCare After 12-13 days you are still asking me for my patience? Great. My money doesn’t grow on trees. A simple problem which should not take more than a day to resolve and I am waiting for 12-13 days. Is it a Joke to you?

  • ashish_beura ଆଶିଷ ବେଉରା 🇮🇳🚩 (@ashish_beura) reported

    Today also the same problem. Time - 4.00PM 2. No Error Message Other details are sent in DM. Check it. @JioCare

  • anks816 Ankit Srivastav (@anks816) reported

    @JioCare hi, I would like to change my postpaid plan of 199 to 399 family plan and in that plan I want to add 2 sim, Please resolve my issue as your local jio office unable to resolve it.

  • mritunjaykashy1 mritunjay kashyap (@mritunjaykashy1) reported

    As my Sim is dead, not able to connect to customer care as well, Really need your help here @reliancejio @reliancejio

  • vnm1583 vivekanand mishra (@vnm1583) reported

    @JioCare speed problem. Unable to run YouTube in my tv. No. 05362357752 Mo. 9451778181

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