Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 110 |
| Dhanbād, JH | 8 |
| Hyderabad, TG | 102 |
| Jaipur, RJ | 55 |
| Chandigarh, CH | 35 |
| Bengaluru, KA | 151 |
| New Delhi, NCT | 111 |
| Chhindwāra, MP | 260 |
| Patna, BR | 58 |
| Indore, MP | 67 |
| Hisar, HR | 3 |
| Chennai, TN | 67 |
| Udupi, KA | 1 |
| Sūrat, GJ | 47 |
| Roorkee, UT | 2 |
| Trichūr, KL | 4 |
| Kolkata, WB | 126 |
| Bhopal, MP | 94 |
| Dimāpur, NL | 12 |
| Bhubaneshwar, OR | 42 |
| Agra, UP | 16 |
| Mumbai, MH | 268 |
| Dehra Dūn, UT | 28 |
| Kota, RJ | 6 |
| Allahābād, UP | 3 |
| Pune, MH | 183 |
| Lucknow, UP | 41 |
| Ahmedabad, GJ | 97 |
| Thiruvananthapuram, KL | 12 |
| Āsansol, WB | 8 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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hangman (@MohammadAnas07) reportedMore then 4 months passed. but this **** company @JioCare didn't refund my money. i paid 3k for the service but didn't get the service on time. After 3 months they only refunded 1200/- rs. Guys please don't pay them. they're fraud. they take advance but didn't provide the service
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Mr Kkm (@MrKkm3) reported@JioCare Any update on my complaint ? There's no improvement till now
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भwani सिngh (@justbhawani) reportedHello @JioCare, I am trying to purchase a VIP/Exclusive mobile number through the MyJio app, but every number asks for a Gold Passcode. I contacted customer care, and they asked me to visit a Jio Store. I visited the store, but the staff said they don't have any information ...1
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CA Rakesh Khatri (@CARakeshKhatri) reported@JioCare service request no. SR00003CNPWH generated on 31/07/2026. Since last 3-4 days engineer is appointed and he never visits. Even don’t pick calls. If pick the call never answer. This is how pre paid customers dealt at Jio fibre?
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silpy rav (@Priyank12263857) reported@JioCare Absolutely pathetic service! My JioFiber (Order: NO0001EVS71C) was activated without installation and without sharing the completion OTP..Refund my ₹2,221.46 immediately or I'll escalate this to and the Consumer Commission. #JioFiber #ConsumerRights @jio
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AJAY MAHATO (@ajaymahato756) reportedDear @JioCare, my Jio AirFiber internet has been down for the last 24 hours. None of your helpline support is understanding my issue. When can I expect a resolution?
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Prasad Dhonde (@prasad_2005) reported@JioCare I have shared necessary details with you such a transaction ID, screenshot of the message received from JioPay & details of my payment on a private chat but not received acknowledgement. Nevertheless, I am keen to know TAT for the resolution and refund of my money?
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare Please arrange a proper investigation by your technical team and provide the test results. If Jio is unable to provide the promised service at my location, kindly reconsider my refund request instead of issuing a generic response. I look forward to your resolution.
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Ravi Padia (@ravipadiarp) reported@JioCare I completed JioFiber payment and KYC, but no one has installed the connection. The assigned executive isn't responding, and support is hard to reach. Order tracking falsely shows Installation & Activation completed. Please check and resolve ASAP.
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Shivkumar S Pandey 💎 (@ShivkSPandey) reported@JioCare Sales executive promised 1 day installation. It's been 6 days and nothing has happened. When is the engineer coming? Give me the exact date and time. Is my full refund processed? Service is not active. You only made fake commitments to make the sale.
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Himalay Goswami (@himalaygswm) reported@IndianTechGuide We need a new mobile network. I am fed up with @reliancejio too much. Never received true 5G coverage despite paying for a premium 5G plan, and the customer support just solves all the problems in tickets. They literally create tickets for tickets on top of already created tickets. I mean, just enough of this bullshit. Just 2 companies for 140 Crore population?
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Pranjal Jain (@mpranjaljain) reported@JioCare The service engineer is refusing to visit. He said they no longer work with Jio and all resources are diverted to jio air fibre.
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Nehal choudhary 🔆 (@nehaljain_123) reported@reliancejio When will i get this order Your Order Number is NO0001EZ8JKW 52 hours done your team commit for 48hours delivery Can you please cancel my port and refund my amount i will get it done by local jio store ?
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RAHUL VERMA (@rahulverma_13) reported@JioCare Down that . Awaiting an immediate resolution. Fed up of repeated Tamashas and your defunct team.
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कुलदीप कादयान 🚜 (@KuldeepKadyan) reportedDear Akash Ambani, I know you have enough money to enjoy your life but not everyone. Kindly ask you @reliancejio team to refund my payment which is pending since last one year. Your company was not able to provide me service but took advance payment. Order ID :NO00017ONQWA
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