Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 42 |
| Pune, MH | 113 |
| Nashik, MH | 16 |
| Hyderabad, TG | 87 |
| Salem, TN | 4 |
| Nagpur, MH | 23 |
| Chhindwāra, MP | 183 |
| Guwahati, AS | 71 |
| Jamshedpur, JH | 5 |
| Allahābād, UP | 16 |
| Mumbai, MH | 169 |
| Jabalpur, MP | 10 |
| Sūrat, GJ | 20 |
| Bānposh, OR | 12 |
| Dhanbād, JH | 8 |
| Vadodara, GJ | 21 |
| Jaipur, RJ | 62 |
| Indore, MP | 40 |
| Chennai, TN | 62 |
| Bhopal, MP | 71 |
| Kolkata, WB | 163 |
| Thoothukudi, TN | 1 |
| Ahmedabad, GJ | 85 |
| Bengaluru, KA | 128 |
| Mohali, PB | 2 |
| Imphal, MN | 11 |
| Thiruvananthapuram, KL | 13 |
| Cochin, KL | 15 |
| Chandigarh, CH | 38 |
| Ludhiāna, PB | 23 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hitesh Soni (@iamhiteshsoni) reported@JioCare Yesterday, during KYC, the service agent assured me that installation would be completed within 24 hours. Today, I was informed that the connection update has not been approved by the Jodhpur manager and installation has been delayed until tomorrow. I need immediate installation
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shekarsarkar (@sarkarshekar) reported@JioCare @reliancejio Internet service is still not working despite SR000037CVT1. Resolution was promised by evening, but the issue remains unresolved. Kindly escalate and provide an urgent update. #JioFiber #Jio
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vishal mani (@vishal1933) reported@JioCare When it can be resolved, if you not sure when it can be fixed then why you charging with the customer @JioCare @reliancejio India Biggest fraud and scam
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Abhinav Shrivastav (@abhinav0603) reported@JioCare Still my problem persist
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Bahujan Kranti Morcha Punjab (@BKMPB) reported@JioCare @reliancejio Help me, I am customer of Reliance Jio Mobile Sim, Today I accidentally choose wrong plan, I intended to choose call plan, but accidentally choose data plan, kindly reverse charges. #HelpMe @jagograhakjago
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S.Jagdish rao (@jaggirocks83) reported@JioCare my jio fiber is not working from from 31st May dispute of my several complaint my issue is not resolved yet
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Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported@ViCustomerCare @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?
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Ritesh Sharma (@iam_Ritesh_) reported@JioCare airtel Resolve my issue @Airtel_Presence
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Pixel Myst (@Saraths_Here) reported@bsnl_care @JioCare @bsnl_care when this will be completed??? Port request for your mobile number 7558861466 is ACCEPTED and should be completed by 02-06-26 23:00:00. To CANCEL port, SMS "CANCEL<space><mobile number>" to 1900 till 31-05-26 16:35:25.
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Bala Rajamani (@balasri72) reportedI am unable to reach customer care — whenever I try calling, the call gets disconnected after stating that a service ticket has been created and that a support engineer will visit my place. However, no one has visited in the last three weeks. 2/3 @JioCare @reliancejio
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Mr Rai (@BornBanarasi) reported@SVM_editor @JioCare If you already paid, you are trapped ! Jio is ****.
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ASundar (@AnithaSundar) reported@JioCare @JioCare @reliancejio i would greatly appreciate if i can talk to someone. Tired tweeting about it when there is no solution that i am heading to.
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DEV (@cuatrocommas) reported@JioCare Please don't copy paste the same message again and again and please address the issue. I was doing recharge through Myjio, was redirected to Paytm, did payment there within 2 minutes and payment was successful and I was redirected to MyJio where the app just kept on loading (1/2)
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Anoop (@iam_anoopsg) reported@JioCare hi team My JioAirFiber connection has been unstable from the last 3 months.I have contacted customer support multiple times and was informed that a technician has been assigned, but no one has visited or contacted me yet. Request id: SR00003757JV
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Anmol Rattan Arora (@AnmolRatanArora) reported@JioCare If you don't care to resolve customer complaint. Kindly proceed with disconnection request. Requesting @airtelindia to share their air fibre plans.