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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Durgapur, WB 12
Jodhpur, RJ 6
Chhindwāra, MP 250
Allahābād, UP 8
New Delhi, NCT 102
Dimāpur, NL 16
Shillong, ML 14
Hyderabad, TG 111
Pune, MH 176
Imphal, MN 11
Patna, BR 58
Jaipur, RJ 60
Kolkata, WB 141
Mumbai, MH 269
Visakhapatnam, AP 8
Shiliguri, WB 16
Chandigarh, CH 33
Guwahati, AS 76
Udaipur, RJ 12
Bengaluru, KA 156
Haridwar, UT 2
Cochin, KL 22
Ghāziābād, UP 4
Sūrat, GJ 35
Nagpur, MH 32
Kharagpur, WB 1
Chennai, TN 58
Bhopal, MP 92
Ahmedabad, GJ 76
Bhubaneshwar, OR 38
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aftab73093
    Aftab Alam (@aftab73093) reported

    Hey @JioCare, this is extremely frustrating! 😡 I have complained 4 times already, and every single time I get a reply saying the issue is resolved. But in reality, neither has the network speed improved nor has the call buffering/dropping issue ended. Please fix this permanently

  • vk_chaitanya
    Vajja K Chaitanya (@vk_chaitanya) reported

    @JioCare By when will this issue be resolved?

  • Kirti_22222
    K SOLANKI (@Kirti_22222) reported

    @JioCare @reliancejio please cancel Amazon Prime membership on my account

  • AnwarSh72272901
    Faheem (@AnwarSh72272901) reported

    @JioCare I am really frustrated with this ongoing network issue. I have been facing this problem continuously, and it is causing a lot of inconvenience.If this issue is not resolved within the next 3 days, I will port my Jio SIM to Airtel. I expect a permanent solution as soon as possible

  • Gansam88
    यदुनाथ जवळकर पाटील 😎 (@Gansam88) reported

    @JioCare Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003BVT6P for has been successfully processed. For any further support, please call us on 1800 896 9999. What is status my complaint no any one address since last 15 days very painful services

  • Mohangowda946
    Mohan D (@Mohangowda946) reported

    @reliancejio @JioCare Facing a continuous internet outage in JP Nagar 6th Phase. The resolution ETA keeps getting postponed. This is severely affecting my work productivity. Please resolve this urgently and share the process to switch my connection from Fiber to AirFiber.

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Repeatedly asking customers to move the conversation to DM without a visible resolution isn’t helpful. Please address this issue publicly instead of asking me to continue in DM. (2/2)

  • NamteiHau
    Namtei Hau (@NamteiHau) reported

    What happened to @reliancejio @JioCare network at Willong area - 795007 under Senapati District of Manipur? There's been outage for the last 5 hours. Please restore it at the earliest.

  • Singla16Neeraj
    Neeraj Singla (@Singla16Neeraj) reported

    @JioCare @reliancejio Internet down since evening. Fiber customer paying 1899 + GSt each month. How I am supposed to work from home. This need immediate fix. Please resolve it immediately

  • bhaumikd
    Iamasocializer (@bhaumikd) reported

    @JioCare @jio_fiber worst service, no accountability, no appropriate response. Just false promises.

  • asharjahan9
    Ashar Jahan (@asharjahan9) reported

    Hi @JioCare, I recharged my Jio number with ₹707 after seeing a WhatsApp offer promising 1 month extra validity + ₹150 cashback. However, I have not received either the extra validity or the cashback. Please check my recharge and resolve this issue as #JioAirFiber #jiofraud

  • mahesht72
    Mahesh Gowande (@mahesht72) reported

    @reliancejio @JioCare 2231768591 postpaid JioAirFiber 2231768591 Not working since 8 to 10 days, nobody responds nobody cares. Bad experience @airtelindia your service is excellent .

  • The_IFfu66
    IFTIKHAR (@The_IFfu66) reported

    @reliancejio (2)We sincerely request the network company to restore and improve the service as soon as possible.During this rainy and flood-like season,the lack of reliable network makes it extremely difficult for people to stay in touch with one another,causing great.

  • puneetsharma_ji
    KHOONI RAAT FACT (@puneetsharma_ji) reported

    @JioCare It's been over 2 months since I paid ₹1,200 for my JioFiber relocation. Despite multiple complaints and follow-ups, there's still no solution—no connection and no refund. How long do customers have to wait? Please resolve this immediately. #JioFiber #Refund

  • siddharth9100
    siddharth joshi (@siddharth9100) reported

    @JioCare Despite repeated complaints and repeated assurances from your customer care, there is still no improvement. Location: Shirgaon, Badlapur (Flipkart Minutes). No usable 5G network and extremely poor speeds. Either fix the issue immediately or refund my money. #Jio #5G

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