Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Patna, BR | 52 |
| Delhi, NCT | 90 |
| Kolkata, WB | 71 |
| Nanded, MH | 1 |
| Chhindwāra, MP | 182 |
| Kanpur, UP | 25 |
| Meerut, UP | 12 |
| New Delhi, NCT | 86 |
| Coimbatore, TN | 16 |
| Indore, MP | 50 |
| Ahmedabad, GJ | 64 |
| Hyderabad, TG | 56 |
| Pune, MH | 121 |
| Kawardha, CT | 4 |
| Chennai, TN | 66 |
| Jaipur, RJ | 42 |
| Bengaluru, KA | 87 |
| Chandigarh, CH | 29 |
| Allahābād, UP | 6 |
| Rājkot, GJ | 14 |
| Jewar, UP | 3 |
| Dehra Dūn, UT | 29 |
| Lucknow, UP | 52 |
| Udaipur, RJ | 9 |
| Visakhapatnam, AP | 5 |
| Mohali, PB | 5 |
| Thāne, MH | 2 |
| Vadodara, GJ | 42 |
| Guwahati, AS | 48 |
| Kota, RJ | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya (@delverAditya) reported@JioCare @reliancejio Wifi Not Working in Chattarpur Area, Delhi since yesterday & no response despite repeated complaints. Poor Service & Support from JioCare. Thinking of switching to @Airtel_Presence
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Varun Sharma (@vsvarun03) reportedThe internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare
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Proud Indian $K🇮🇳 (@kaushish1975) reported@tanyachawla31 @JioCare You will get such messages only but NO SOLUTION
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Rajeshkumar Prasad (@rajeshprasad_24) reported@reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.
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Mohit bhagat (@mohitbhagat417) reported@reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years
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Vikram Vijayant Rana (@VIJAYANT_RANA) reported@JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix
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Ram Lokesh (@RamLokesh_66) reported@reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?
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Abhishek Yadav (@yabhishekhd) reported.@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”
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Devendra Singh Khokhar (@kumard1958) reported@JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team
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Arindam (Arin) (@iamArindam7) reported@Nishikant_34 @JioCare @reliancejio Absolutely correct! No support system!! Shame shame jio!!!
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Gangadhar Singh (@gangadhar111111) reported@reliancejio @reliancejiocare Paid ₹2,200 for Jio AirFiber on Aug 22. KYC was completed on Aug 28, but today is Sep 3 and installation is still pending. Money taken, service not provided. Please resolve this urgently or process my refund. #JioAirFiber what service is this ????(
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B S Bhatia (@bs_2000) reported@JioCare Please check your records. I received an SMS on 21st Aug cancelling my order. Since then I am waiting for my refund. See below message: “Service request no SR00003FNPDZ has been raised in your account. You will receive an update for this request by 2026-09-03T17:25:07”.
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Digvijay Ahire (@Digvijayahire2) reportedHi @reliancejio @JioCare I have Piad advance toward jiohome order no is NO0001F136I0. It’s been month now. Process refund or provide service. Your representatives are also not picking my call. Is this some kind of fraud???
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chandru (@dmchandru) reported@JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.
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ramakar thakur (@tramakar) reported@JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit