Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 109 |
| Bengaluru, KA | 126 |
| Ahmedabad, GJ | 81 |
| Vadodara, GJ | 21 |
| Patna, BR | 51 |
| Mumbai, MH | 203 |
| Chandigarh, CH | 25 |
| Kolkata, WB | 170 |
| Coimbatore, TN | 17 |
| Kota, RJ | 4 |
| Mewat, HR | 1 |
| Guwahati, AS | 70 |
| Baraut, UP | 1 |
| Udaipur, RJ | 12 |
| Nangal, PB | 1 |
| Thiruvananthapuram, KL | 15 |
| Chhindwāra, MP | 194 |
| Panaji, GA | 6 |
| Jabalpur, MP | 13 |
| Bhopal, MP | 75 |
| Sūrat, GJ | 24 |
| Chennai, TN | 62 |
| Sopur, JK | 3 |
| Delhi, NCT | 82 |
| Bhubaneshwar, OR | 35 |
| Lucknow, UP | 36 |
| Cochin, KL | 19 |
| Pālghar, MH | 2 |
| Pune, MH | 118 |
| Sītāmarhi, BR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Ganga (@HariGanga9) reported@JioCare call centre girls speaking in Hindi , all hang up without even listening to our issues and just keep repeating their written things mentioned . I keep receding upteem sms on rating the calls and give feedback . What feedback when things are not resolved
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Kaif khan (@Kaifkhan214) reportedMy Jio AirFiber Account No. 5542314060 has been linked with someone else's mobile number instead of mine during KYC/installation. This is a serious issue affecting account access and communication. Kindly resolve it urgently. @JioCare @JIOAIRFIBERIN @reliancejio
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Narendra Rajpurohit (@narendra1947) reported@GarodiaRohit @JioCare @reliancejio Brother, I have installed Jio Fiber. You will face problems later if ny fault occurs, der is no proper support or response. You won’t even be able to talk to customer care properly. In this era of AI, they keep scheduling technician appointments for issues,and he will not come
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ASHISH KOTS (@ashishkots) reported@JioCare @Airtel_Presence does not even bother to retain a customer. @JioCare Shrikant, let me raise a port number request and get the req_id to initiate the process.
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srenewas (@srenewasvn) reported@JioCare I contacted customer care and raised a complaint. However, I was informed that there is a tower/network issue in the area and that it may take up to 2 months to resolve. If the service is not working properly for 2 months, what about the subscription charges that I have
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Rohit Garodia (@GarodiaRohit) reported@JioCare @reliancejio I ordered my JioFiber on 27th May with an installation schedule for 29th May but no service or installation was received till date even after daily (most calls unanswered) reminder to your representative. Order Number : NO0001DPGQOU
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Sandeep Mishra (@sandyjogu) reported@JioCare Trying to watch the FIFA World Cup on JioAirFiber and the Live TV+ app is completely frozen. Won't even open up. What’s going on @JioCare? @reliancejio Need a fix immediately! 😡⚽ #JioAirFiber #FIFAWorldCup
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Rajat Agnihotri (@rajagni99) reported@JioCare When I explained the issue, the sales executive forwarded my existing complaint ID to the service team. Within 15 minutes, an engineer was at my doorstep. the local team apparently hadn’t even received my complaint raised days ago. Why does sales work faster than service?@JioCare
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare Waiting since ten days to LED become Green. If my connection is not feasible please inform me I will have no regret to switch to some other reliable service provider and will have no regret but don't give such excuses
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SANJAY BISWAS (@Sanjaybanjara89) reported"I am trying to DM you regarding my persistent network issues, but the messages are failing to send. Please check your DM settings or provide an alternative way to reach you. I am unable to share my mobile number publicly @reliancejio @JioCare
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Saurabh Mhatre (@demigod8928) reportedSpoke to 5 CS agents today whose only skill is reading scripts and transferring me to a dead line when I ask for a senior. If "Failure of Service" was an Olympic sport, @reliancejio would take gold.
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Ansh Malik (@Speed404) reported@JioCare @reliancejio what pathetic customer service. Lead time of 28 hours just to send a technician to check what’s wrong with my internet connection. Aise kaise jiyen jee bhar ke?
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Nation1st (@Mahesh_G18) reported@JioCare @reliancejio Wow this is something amazing service, it seems you don’t want to provide the service. Dear Customer, Your service request no SR00002LQ3TS has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. For any queries, call us on 1800 896 9999 We value your association with Jio! With Love Team JioFiber
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WTFansari! (@AreyAnsariSTFU) reported@JioCare when are you gonna fix the OTP not being sent on the registered mobile number while logging in on LiveTv+. You alresdy havr thousands of complains. Please act on it ASAP. What is taking you so long?
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RAUNAK SINGH (@RaunakSing24106) reported@JioCare I have DM you the full details of my issue. Please check it quickly and resolve the problem.😡
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