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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 124
Coimbatore, TN 18
Delhi, NCT 75
Chhindwāra, MP 172
Kolkata, WB 166
Mumbai, MH 166
Jaipur, RJ 61
Muzaffarnagar, UP 3
Agra, UP 20
Kallakkurichchi, TN 3
Shikohābād, UP 1
Indore, MP 39
Shillong, ML 25
Lucknow, UP 44
Guwahati, AS 72
Imphal, MN 12
Āsansol, WB 2
New Delhi, NCT 103
Hyderabad, TG 89
Dehra Dūn, UT 25
Aurangabad, MH 8
Nagpur, MH 26
Alīgarh, UP 6
Jabalpur, MP 8
Vasco da Gama, GA 2
Ludhiāna, PB 22
Patna, BR 56
Allahābād, UP 11
Sahāranpur, UP 2
Dhanbād, JH 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MohdWaseemIdr
    Mohd Waseem (@MohdWaseemIdr) reported

    @JioCare @_MukeshAmbani @ConsumerCom Due to your team's inability to resolve the issue in a timely manner, I was unable to use the set-top box for the last 12–15 days. I request an appropriate extension/adjustment of my plan validity for the downtime caused.

  • rutu609
    RUTU (@rutu609) reported

    Hey @JioCare @reliancejio, what happened? For the last 3 days, there's been no network in my area. 😑 If this continues, I will port my number to @airtelindia

  • MihirMe61011001
    Mihir Mehta (@MihirMe61011001) reported

    @JioCare @reliancejio, very disappointed with the new JioAirFiber connection. Wi-Fi keeps dropping and Smart TV freezes every few minutes. Completely unusable service despite being a brand-new connection. Kindly resolve urgently. Hopeless service really!

  • Subham7Rath
    Subham Rath (@Subham7Rath) reported

    @JioCare This is the same response I received from Jio earlier. Repeating the policy does not resolve the issue. I have therefore approached TRAI for guidance on how a genuine long-term user can retain a number when the original registered owner is no longer reachable. Kindly help @TRAI

  • Mr_Ansari____
    Rampuri Babu (@Mr_Ansari____) reported

    @JioCare, should customers port their SIMs, or can they expect a reliable network from you?"

  • MdShada73579992
    badal (@MdShada73579992) reported

    Facing a complete network outage in my area for the last 10 days. Raised multiple complaints (SR: [अपनी शिकायत नंबर यहाँ लिखें]), but no resolution yet. We are unable to work or access basic services. Requesting immediate action to restore services. ​@JioCare @reliancejio

  • saurabh_prayag
    Saurabh Srivastava (@saurabh_prayag) reported

    @Saniya609732617 @JioCare Not required for the moment. I am just exploring the network slicing feature currently offered by Bharti.

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare Hi Neha, 2 urgent issues: 1. JioHome (91253796177): Double paid (₹4,240). Refund extra ₹2,120 immediately. 2. AirFiber (LR000019LFNR): Shows 'Activated' but NO installation done. Plus, you took extra ₹1,200 for zero work!

  • afaque_2007
    Afaque Ahmad Shaikh (@afaque_2007) reported

    Please tell me how long and how Jio's network will work in our area. 5G is a far cry here even 4G does not work. I also tried Jio home,jio Air fibre very poor service Please Do Somethimg @JioCare @reliancejio @TRAI #JioAirfiber #JioHome

  • sandyfastrack
    Sandeep Moharana (@sandyfastrack) reported

    @JioCare Internet has been down for 2 days. SR #SR00002LFBLU raised, but no resolution yet. Home visit keeps getting delayed and customer care isn't helping. This is affecting work. Please escalate and resolve urgently.

  • nirmal7dhoni
    cric_freak_nirmal (@nirmal7dhoni) reported

    @JioCare My JioFiber connection is completely down. SR already raised : SR00002LG0TM but engineer visit is scheduled for Jun 1, which is too late as this is affecting my work. Customer care disconnects automatically due to existing SR. Request urgent escalation, faster resolution

  • raaj_chikkamath
    Raaj Chikkamath (@raaj_chikkamath) reported

    @JioCare @TRAI please look into this issue.

  • SLMPRAVEEN
    PRAVEEN KUMAR S (@SLMPRAVEEN) reported

    @JioCare response from your end. If this matter is not resolved promptly and fairly, I will have no option but to pursue legal remedies and escalate the issue before the appropriate consumer authorities

  • luthria_dheeraj
    Dheraj R luthria (@luthria_dheeraj) reported

    @JioCare dear jio team Miss call alert service is not working on my number 9819251510

  • shambhu26prasad
    shambhu26prasad (@shambhu26prasad) reported

    @JioCare @JioCare Took payment for a JioFiber connection, failed to install it, marked it as "Activated", and withheld the refund. This is a clear case of deficient service. Immediate refund and compensation required, failing which I will pursue legal and consumer forum remedies.

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