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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pankajydv07
    Pankaj Yadav (@Pankajydv07) reported

    @JioCare Area pincode 825301 Hazaribagh Jharkhand.... bad network experience

  • AbhimanyueKumar
    Abhimanyue Kumar (@AbhimanyueKumar) reported

    @JioCare @consumerforum_ please help. Jio team is cheating. They are stating without the router they have activated my connection and not refunding my 1200rs that was taken as a relocation amount.

  • rajunairm
    Rajunairm Nair M (@rajunairm) reported

    @amitjain5 For existing service customer care is a joke @reliancejio. Its 28 hours since I made first complaint about fibre connection. Hence what you say is another of great Jio jokes to fool gullible customers. As customers increased service quality nose dived. Jio is like BSNL these days

  • rajneeshkp
    Rajneesh Pathak (@rajneeshkp) reported

    @JioCare @_MukeshAmbani @CMODelhi Still status is same, JIO technicians & engineer are inefficient to resolve the issue. They are casually extending the time. Now it’s high time. Shame on Jio Service team !! Now I am firm that I will change the service operator.

  • realdebjyoti
    Debjyoti Saha (@realdebjyoti) reported

    My Worst decision of 2026 is Switch @JioCare to @airtelindia. Airtel provide worst network connection. Always call drops. I told them and also share my number. But No response.

  • abhijeet_pradha
    AP (@abhijeet_pradha) reported

    @JioCare Situation is normal since 2 days. It was sunny yesterday as well, still no one has come to address the issue.

  • ketulshah87
    Ketul Shah (@ketulshah87) reported

    I raised a service request on 08 July 2026 (Request ID: SR00003AK5PR), but despite repeated follow-ups, the issue remains unresolved.I have contacted your customer care many times,but every time I was assured that the issue would be resolved shortly. But nothing moved. @JioCare

  • weshalltalkcric
    Vishal S S Mehra (@weshalltalkcric) reported

    Third day of no internet no air-fiber signal @JioCare cannot complain cannot check status. poor customer service

  • Rohanhematdoc
    Rohan Halder (@Rohanhematdoc) reported

    @FibreJio @JioCare I am extremely disappointed with your services. My Internet connection is down for the past 5 days. Despite repeated complaints no one from your company has visited to sort out the problem. If you cannot sort out the issue please disconnect and refund the balance

  • Shubham02_03
    Shubham (@Shubham02_03) reported

    Dear @JioCare @reliancejio Day 4, and still no proper restoration of Jio AirFiber. No clear updates, no resolution, and no accountability. Do you even care about your users? We are paying for a service that has been unavailable for days.

  • kamal27gupta
    Kamal Gupta (@kamal27gupta) reported

    @JioCare @reliancejio One disconnection and you keep wondering when on earth will they rectify it. And throught the AI based calls or jio chat. You will first get number of due date reminder and latest offer but no resolution to our problem.

  • AbhimanyueKumar
    Abhimanyue Kumar (@AbhimanyueKumar) reported

    @JioCare You guys are just a bunch of fraud..your team mentioned that there is no Jio fiber service at my current location hence took the router and assured that the relocation amount will be refunded. However now you are saying that the connection is activated. Refund my 1200Rs

  • aryan46022
    Aryan Bhimani (@aryan46022) reported

    @reliancejio @JioCare It's been 2 weeks since I reported my Jio AirFiber issue. Your team keeps promising a technician visit, but no one has come. My calls are now going unanswered, and my internet is still not working properly. Please resolve this immediately. #JioAirFiber #jio

  • TalwarDheeraj
    Dheeraj Talwar (@TalwarDheeraj) reported

    @reliancejio. It has been over 48 hours since I raised this service request, yet there has been no update, no follow-up, and no resolution.

  • Pradeep1882
    Pradeep Yadav (@Pradeep1882) reported

    @siddhmax21 @JioCare @jio Completely unacceptable. Customers shouldn't have to wait 10 days with false promises of "tomorrow." Internet is an essential service for work and education. Hoping this gets resolved immediately. #Jio #CustomerService

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