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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Srinagar, JK 2
Kolkata, WB 61
Coimbatore, TN 15
Chhindwāra, MP 7
Hyderabad, TG 49
Sopur, JK 2
Patna, BR 41
Guwahati, AS 34
Kozhikode, KL 2
Pune, MH 125
Bengaluru, KA 96
Chennai, TN 61
Jaipur, RJ 20
Madurai, TN 2
Lucknow, UP 28
Mumbai, MH 139
Ahmedabad, GJ 56
Bhubaneshwar, OR 19
Jodhpur, RJ 2
Bhopal, MP 26
Vadodara, GJ 13
Dehra Dūn, UT 11
Rohtak, HR 6
Allahābād, UP 5
Thiruvananthapuram, KL 10
Salem, TN 2
Varanasi, UP 11
Delhi, NCT 41
Kanpur, UP 22
Cochin, KL 18
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vivek27290
    vivek singh (@vivek27290) reported

    @JioCare Bad service

  • vijaysi08422027
    vijay singh (@vijaysi08422027) reported

    @JioCare After 2 years, I thought of taking a Jio Fiber connection again, but clearly, you only know how to take payments, not provide service.

  • avishekappi
    Avishek (@avishekappi) reported

    @JioCare Issue still not resolved, no engineer has properly assigned. The assigned one is deliberately not visiting the location. Been more than a week, yet there has been no proper action or update from the backend team. I request immediate attention and resolution of this issue

  • manishvk
    Manish Vk (@manishvk) reported

    @JioCare @JioHotstar I have lodged numerous complaints with Customer Care and via email, yet I am still not receiving any response, You failed to resolve my problem within 24 hours; therefore, I am going to file a complaint against you in the  Consumer Court.

  • DipuMaina
    Dipu Borah (@DipuMaina) reported

    @reliancejio Ordered Jio SIM on 05/04/2026 via MyJio app, delivery promised within 48 hrs. Today is 10/04/2026, still not delivered. No call, no contact from delivery executive despite many complaints. SR No: SRO00032YA8J. Kindly refund ₹399 (₹50 booking + ₹349 recharge). Poor service..

  • Sujitku27038096
    Sujitkumarsahu (@Sujitku27038096) reported

    @JioCare If Tommorow installation done than its fine for me otherwise please cancel and initiate refund

  • ShaybaazShaikh
    Shahbaz shaikh (@ShaybaazShaikh) reported

    After tons of repeated complainy still there's not a single response from your side @JioCare I'll take it to the consumer court very poor customer service.

  • abhiraj315
    Abhiraj Pali (@abhiraj315) reported

    @JioCare Hi @JioCare, I have shared my LRN and RMN via DM. Request you to please check and provide a clear update on installation timeline or refund at the earliest. Looking forward to a quick resolution.

  • Shoaib_A5
    Shoaib Ansari (@Shoaib_A5) reported

    @JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?

  • oursociety_1
    OUR SOCIETY (@oursociety_1) reported

    @JioCare @TRAI despite the fact that I have not received a single call on the number I originally provided. Requesting an alternate number is only warranted if there is trouble connecting to the provided number; however, Jio Care seems to be more interested in my other number.

  • Tanuj_anand01
    TaNuj Anand (@Tanuj_anand01) reported

    @JioCare Please provide the technician’s contact number or ask them to call me immediately. Also, share a confirmed visit time to fix the issue—your app shows no date or time, everything is blank. This lack of communication is unacceptable. Kindly resolve this on priority.

  • MukeshP66103
    Property Perception (@MukeshP66103) reported

    @JioCare Don't need any service from you guys. Please let me know how to cancel the connection

  • kingsundar
    Sundaresan (@kingsundar) reported

    They have one way communication and the customer care is rude. Anyone planning to taken JIO connection, please avoid. Worst service rather no service. @JioFiberChennai @jio_fiber @reliancejio

  • jatinjasssss
    PARIADDICTION-JASS (@jatinjasssss) reported

    @JioCare @JioHotstar In same location you facing issue from 2-3 days so kindly send a check up team once to check the connectivity issue

  • IRSHADA62676354
    IRSHAD AHMAD (@IRSHADA62676354) reported

    @JioCare 198 customer service number also not working. suddenly voice muted then automatically disconnectwd

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