Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 113 |
| Hyderabad, TG | 112 |
| Pune, MH | 175 |
| Jaipur, RJ | 60 |
| Chhindwāra, MP | 250 |
| Ahmedabad, GJ | 78 |
| Bhubaneshwar, OR | 40 |
| Bhiwāni, HR | 3 |
| Bengaluru, KA | 159 |
| Delhi, NCT | 94 |
| Raipur, CT | 11 |
| Indore, MP | 68 |
| Aurangabad, MH | 10 |
| Chennai, TN | 67 |
| Mumbai, MH | 278 |
| Bhopal, MP | 92 |
| Lucknow, UP | 35 |
| Coimbatore, TN | 20 |
| Thiruvananthapuram, KL | 16 |
| Guwahati, AS | 76 |
| Nagpur, MH | 31 |
| Shiliguri, WB | 19 |
| Kolkata, WB | 150 |
| Agra, UP | 22 |
| Kanpur, UP | 28 |
| Sambalpur, OR | 1 |
| Sūrat, GJ | 34 |
| Patna, BR | 57 |
| Dimāpur, NL | 15 |
| Chās, JH | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ishu Ishan (@ishuishan10) reported@JioCare Same problem again. I think Jio is manipulating customers.
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Ashish Chauhan (@chauhanashish) reported@JioCare bad support from your Fiber technical team on disruption with engineers refusing to come and self cancelling putting the SR number on hold. Cant get connected to a phone agent as well. Bad service. Request SR00003AR1CD. Pls help. Will unfortunately disconnect
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Aniket Sahu (@AniS_0411) reportedDear @JioCare, It's been 15 days since lightning struck the Jio tower in our village, and the network is still down. Villagers are facing serious issues with calls, internet, online classes, banking and UPI payments. Please treat this as a priority. Rural customers deserve better
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Shany Srivastava 🇮🇳 🚩 (@AnkurshanyShany) reported@JioCare @reliancejio My JioFiber has been down, and despite raising SR00003BGLVL, there has been no progress. The app has been stuck at "Assigning an engineer," This is unacceptable. Please prioritize my complaint and arrange an engineer visit immediately. #JioFiber #JioCare
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Akash Rathod (@CaptainAkash123) reported@reliancejio @reliancejio I am calling on 199 or 198 or chat support but unable to talk to human customer support. There is no option showing to talk to customer support. Bachenchod sirf rate mahenga karo, aur service ke naam pe gand marao bsdk. Airtel, Jio sab mc ka haal ek jaisa hai
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Mahantesh T M (@mahanteshtm) reported@JioCare Hi My requests for set up box issues are not resolved. Been following almost month. Tickets are completed or mention customer not available without contacting
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Ashish Chauhan (@chauhanashish) reported@JioCare That is not true. Engineer Aman Patil is a liar and denies to com and gets it cancelled or on hold from the back end. We have many connections in our society so access to technician is given.need a router change as there are multiple problems else please disconnect permanently.
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SANDEEP JOSHI (@SANDEEP86700987) reportedIt’s been days since I booked and paid for my JioFiber connection (NO0001EGIMW2), and still no installation. No one has contacted me, and there is no update. Repeated complaints only receive standard replies with no resolution. Extremely disappointing service. @JioCare #JioFiber
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IdeasMoney (@ideasmoney) reported@business_today @reliancejio @JioCare JioAirFiber Booking No. LR00001E978V Please refund the amount due to me , if you cannot service the request.
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Mahantesh T M (@mahanteshtm) reported@JioCare @Vins_Cute Hi My requests for set up box issues are not resolved. Been following almost month. Tickets are completed or mention customer not available without contacting
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Aakash Kumar Malviya (@aakashkmalviya) reportedMy Jio mobile number 7240933698 has been deactivated due to some reasons, but when I contacted the nearest Jio outlets for help, they said you should contact your previous service provider(IDEA), because this mobile is MNP based which is no longer in our records @JioCare @TRAI
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Tilak Chaudhary (@official_tilak9) reportedDear @JioCare Forget 5G—even 4G barely works in our area. Calls frequently drop, mobile data is extremely slow, and the network quality is very poor despite paying for regular recharges.Please look into this issue and improve the network coverage in our area as soon as possible.
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Theory Dhaga (@TheoryDhaga) reportedFacing an issue with my Jio SIM. Stopped receiving incoming SMS/OTPs after resetting my phone. Other SIMs work fine, network is full, & recharge is active. Please refresh my SMS services from the backend. Urgent help needed! @JioCare #jiocare
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Hindustani 🌐 (@Killing04Living) reported@JioCare My jio air fiber is not working for yesterday , I'm unable to raise compliant via my jio
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Rikin Shah (@MumbaiEnjoy) reported@JioCare How To get a Sim Replacement, As My Existing sim card Got Broken , What are The Charges for Replacement of New Sim Card & procedure too