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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lucknow, UP 35
Agra, UP 23
Delhi, NCT 83
Pune, MH 110
New Delhi, NCT 108
Gurgaon, HR 11
Ahmedabad, GJ 92
Chhindwāra, MP 221
Kolkata, WB 151
Indore, MP 55
Guwahati, AS 74
Bhubaneshwar, OR 39
Agartala, TR 6
Dehra Dūn, UT 27
Shiliguri, WB 23
Bengaluru, KA 142
Chennai, TN 73
Sopur, JK 8
Mumbai, MH 220
Mysore, KA 7
Kolasib, MZ 1
Vadodara, GJ 19
Khambhāt, GJ 1
Patna, BR 52
Chandigarh, CH 31
Sūrat, GJ 27
Hyderabad, TG 123
Durgapur, WB 9
Mohali, PB 2
Bhopal, MP 82
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • qnasir
    gabbar ناصر (@qnasir) reported

    This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

  • AvinawR69584
    Avinaw Rai (@AvinawR69584) reported

    @JioCare Still I'm waiting for any call back from your end no one calling me for my issue if u are not able to serve better Experience please shutdown your service

  • Nabhoneel88
    Nabhoneel (@Nabhoneel88) reported

    @JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.

  • ronak_esamalia
    Rocketrocks (@ronak_esamalia) reported

    @reliancejio what happen to your customer care number why it’s getting disconnected? Why are you not able to provide service even after taking the charges and payment in advance!

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    You guys are useless with your bot operated customer care @reliancejio

  • anksh8
    Ankit (@anksh8) reported

    @JioCare Hello, my internet was down for 18 days and has been restored. Please add 18 days of service back to my account and extend my prepaid plan.

  • Focus_SME
    MNC (@Focus_SME) reported

    Please raise a disconnection request. Whenever I need the internet it's down. So, I am only wasting power after the JIO connection. @JioCare

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Will I be getting any refund or extension in current service plan? If no why engineer is not visiting for the issue?

  • jensonbathery
    Sunny (@jensonbathery) reported

    @JioCare I have sent still the issue is not solved

  • cutesishubi
    Shubhra Chandrani (@cutesishubi) reported

    @JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here

  • hawx888
    SFG (@hawx888) reported

    @jio_fiber Not working for the last 2 days. Technician alloted has already left his job 20 days ago. Toll free no. reiterating same thing again and again. Unable to talk to live agent. @reliancejio @JioCare

  • nVignesh66
    Vignesh (@nVignesh66) reported

    @JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?

  • 7389321556
    Mayank Dubey (@7389321556) reported

    @JioCare Extremely disappointed with Jio Fiber service. My connection has been down for the last 3 days and no technician has visited yet. Customer care is not responding or providing any resolution. This is the 4th outage in a single month.

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?

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