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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 105
Yamunānagar, HR 1
Pune, MH 121
Kharagpur, WB 2
Bengaluru, KA 105
Guwahati, AS 42
Mumbai, MH 127
Guntur, AP 2
Bhubaneshwar, OR 23
Dehra Dūn, UT 23
Meerut, UP 12
Varanasi, UP 14
Vadodara, GJ 13
Chennai, TN 57
Chhindwāra, MP 45
Bhopal, MP 36
Hyderabad, TG 57
Panaji, GA 6
Lucknow, UP 35
Nashik, MH 14
Agra, UP 10
Patna, BR 49
Jamshedpur, JH 2
Latur, MH 4
Delhi, NCT 52
Thiruvananthapuram, KL 10
New Delhi, NCT 52
Chandigarh, CH 27
Nagpur, MH 15
Kanpur, UP 27
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonyGomez29
    Antony Gomez (@AntonyGomez29) reported

    @JioCare Today technician name abhilash came and he asked me to create new Service request and cancel the 17th request for relocation so that they can maintain the TAT.What a pathetic service request CO0001RTYAG3 which is raised on 17th April is still pending no one takes responsibilit

  • JioCare
    JioCare (@JioCare) reported

    @techRI8 @reliancejio Hi Aslam, please be informed that we are currently experiencing some intermittent technical issues. We completely understand how disruptive this can be and sincerely apologize for the inconvenience. Please rest assured that our team is actively working on it to get this (1/2)

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    It’s been 10 days since I requested the service I already paid for. They are neither providing the service nor refunding my money. Great work jio @reliancejio @JioCare

  • Anshp14
    Anshp (@Anshp14) reported

    @dineshjoshi70 @reliancejio @JioCare For them customer service is an alien word. Only lip service. If there is cost involved, they will delay it till the end of the World.

  • Vijay2402__
    Vijay (@Vijay2402__) reported

    @JioCare @JioCare Respected Dipesh , Same response . Just copy cut message for every time i tag jiocare for help .

  • umeshjagadal
    Umesh_Jagadal (@umeshjagadal) reported

    @JioCare Frustrating to see a “reputed” service provider rely on trial and error instead of root cause analysis. Customers deserve structured troubleshooting, not guesswork. How long do you expect customers to wait for the resolution.

  • monti_pawan
    Pawan Saini (@monti_pawan) reported

    Network quality in the Chakrata Road area, Dehradun (near Paltan Bazar), has been extremely poor lately. I am facing constant call drops and no 5G connectivity despite having a compatible plan. For a premium service, this experience is highly disappointing. @JioCare @reliancejio

  • Varshjain_1
    Varsh (@Varshjain_1) reported

    @JioCare As per the Consumer Charter, you are supposed to confirm the timeline at the time of registering the complaint.

  • keshavsinghmfp
    Keshav Singh (@keshavsinghmfp) reported

    @JioCare @DoT_India @JioCare My service request was closed without proper resolution just saying "network will be optimised" in next few days. There is poor network strength which needs to be checked first on ground.

  • palash198033
    PALASH SAHA (@palash198033) reported

    @JioCare Total failure of service by Reliance Jio Fiber. Paid ₹807 on 20 Apr 2026 for installation (Order No. NO0001CZW6F0), but still no connection provided. Incompetent staff and vendor. Taking money but unable to deliver service. @JioCare @reliancejio #JioFiber #PoorService

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    These people are not even replying on messages , great service jio 😡😡 @reliancejio @jio

  • Adityak64327235
    Aditya kaushik (@Adityak64327235) reported

    @JioCare Hi all @reliancejio @JioCare My experience with Jio customer support has been terrible - no response after my ₹707 recharge despite promises of service, and I hope others don't face the same issue. Request you to kindly take back your box from my home.

  • kumar_sonu18282
    Sonu kumar (@kumar_sonu18282) reported

    @JioCare Yes this is your faster service its been 5 days since am chasing you

  • MuzammilSarkhot
    Muzammil Sarkhot (@MuzammilSarkhot) reported

    @JioCare @JioCare team i have replied in the DM please check and take action asap, my numbers have got deactivated due to no recharge with old carrier network waiting for your sim delivery since last 2 weeks

  • MeghaSachdeva03
    Megha Sachdeva (@MeghaSachdeva03) reported

    @JioCare No service for over 2 weeks, zero accountability, and endless rescheduling. I’ve been billed for this period despite no internet access. Requesting a fair billing adjustment to reflect actual usage. Customers shouldn’t have to chase basic service like this. (2/2)

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