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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • themokshashah
    𝑴𝒐𝒌𝒔𝒉𝒂 𝑺𝒉𝒂𝒉 (@themokshashah) reported

    I got the ₹699 JioHotstar Annual Mobile plan in Nov 2025 (valid till Nov’26). It included Hollywood content, & I’ve been watching it without any issues. Today, suddenly, Hollywood content was blocked and I’m asked to upgrade to the ₹2,099 Premium plan. @JioHotstar @JioCare

  • Avinashpaul811
    Avinash P (@Avinashpaul811) reported

    @JioCare My #JioFiber broadband has been completely non-functional since 13/07/2026. Despite raising multiple complaints and repeated follow-ups, the issue remains unresolved even today. I run an advocate's office where uninterrupted internet is essential for client

  • NeerajS73374820
    Neeraj Sharma (@NeerajS73374820) reported

    @JioCare @reliancejio Dear Jio Customer Support Team, I am writing to demand immediate clarification regarding a mishandled Jio Home installation request, and to raise a severe concern regarding the security of my payment data. CRITICAL SECURITY CONCERN: Card Data Protection

  • AKP_141
    ASHOK PANDA (@AKP_141) reported

    @JioCare I only have service request, no one yet called . After calling again appelet number , I came to know Pick up internal ticket was not raised and it will be done today ..

  • Amarjeet760
    Amar Jeet Singh (@Amarjeet760) reported

    @JioCare @reliancejio your frustrating customer support! Replacing human executives with useless AI bots is ruining customer experience just to cut employee costs. We need direct access to real representatives, not loops of bot responses

  • AkshayS54883017
    Nation First 🇮🇳 (@AkshayS54883017) reported

    3rd class service by jio my recharge is 500 including you tube premium for no add. instead of you tube premium activated. continsly show add i contact jio costumer care two time every time say the you tube team contact u but no response facing since months @JioCare @YouTubeIndia

  • ravipadiarp
    Ravi Padia (@ravipadiarp) reported

    @JioCare I completed JioFiber payment and KYC, but no one has installed the connection. The assigned executive isn't responding, and support is hard to reach. Order tracking falsely shows Installation & Activation completed. Please check and resolve ASAP.

  • prasad_2005
    Prasad Dhonde (@prasad_2005) reported

    @JioCare I have shared necessary details with you such a transaction ID, screenshot of the message received from JioPay & details of my payment on a private chat but not received acknowledgement. Nevertheless, I am keen to know TAT for the resolution and refund of my money?

  • rahulverma_13
    RAHUL VERMA (@rahulverma_13) reported

    @JioCare Down that . Awaiting an immediate resolution. Fed up of repeated Tamashas and your defunct team.

  • devyani21
    Devyani Joshi (@devyani21) reported

    @JioCare @reliancejio No one has come for repair 3 days have passed since complaint Engineer assigned says he doesn't work in this area What type of service u provide While taking connection u r the sweetest @_MukeshAmbani

  • JohnAravind6
    John Aravind (@JohnAravind6) reported

    @JioCare My issue was not understood. Pls check my message and resolve properly.

  • kumar_ashi62621
    Ashish Kumar (@kumar_ashi62621) reported

    Very bad @reliancejio Not network..

  • justbhawani
    भwani सिngh (@justbhawani) reported

    @JioCare ....About the distributor or the Gold Passcode process. This has been a very frustrating experience. Kindly clarify: How can a customer obtain a Gold Passcode? Who is the authorized distributor? How can these VIP numbers actually be purchased? Please assist @JioCare

  • Pareeksachin2
    Sachin Pareek (@Pareeksachin2) reported

    @JioCare ORN No. NO0001EY6KOQ Order is still in pending , engineer team is asking 200 rupee extra for installation, what the hell you are doing, if you can't install device please cancel my order and save my time, it's too much frustrating

  • sandy20108
    rocky (@sandy20108) reported

    @reliancejio @JioCare Your airfiber is pathetic service Keep buffering @ictmin

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