Reliance Jio Outage Map
The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 159 |
| Mumbai, MH | 145 |
| Bengaluru, KA | 127 |
| Ahmedabad, GJ | 82 |
| Chennai, TN | 58 |
| Hyderabad, TG | 50 |
| New Delhi, NCT | 47 |
| Patna, BR | 36 |
| Kolkata, WB | 35 |
| Bhubaneshwar, OR | 35 |
| Delhi, NCT | 34 |
| Rājkot, GJ | 29 |
| Nagpur, MH | 25 |
| Lucknow, UP | 25 |
| Jaipur, RJ | 24 |
| Chandigarh, CH | 20 |
| Nashik, MH | 18 |
| Sūrat, GJ | 18 |
| Dehra Dūn, UT | 17 |
| Guwahati, AS | 15 |
| Vadodara, GJ | 14 |
| Coimbatore, TN | 14 |
| Bhopal, MP | 13 |
| Indore, MP | 13 |
| Cochin, KL | 11 |
| Ludhiāna, PB | 11 |
| Agra, UP | 10 |
| Kanpur, UP | 10 |
| Latur, MH | 7 |
| Allahābād, UP | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhay Malani
(@abhaymalani) reported
@JioCare service down from yesterday , pathetic services , not registering the complaint on toll free no saying all executives are busy , jio app also not helpful . Jio fibre no - + 91 7313555217
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shreya agrawal
(@shreya23agrawal) reported
@JioCare I visited notification on mail and message for scheduled visits that never happened. Tried reaching out to customer care who told they will visit yesterday eve. Nobody did.
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Shubham Kanojia
(@Cigaro11) reported
@JioCare How can you assure me that this time the engineer will visit? Don't you have processes in place to manage this system? How can scheduled visits be missed and that too without informing the customer?
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Ronit Parshionikar
(@ronitp49) reported
@JioCare Team, why is it taking so long to solve such a small issue. You guys are just saying “provide us some time”. This is not going to help. You will have to provide me an ETA or at least give a call to understand where you are stuck? Such a shame on you service.
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Subhash Batra
(@SubhashBatra15) reported
@JioCare very poor network of my phone 9999007460
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Jatinderjit Singh
(@jatinderjit) reported
@JioCare No update/action since then, apart from scripted messages. The next slot has also passed, without anyone contacting us. Please cancel the request.
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Pooja Singh
(@Singh90Pooja) reported
@tak_ganesh I remember going through the same turmoil time and again with these people the only way to get over this situation is consider moving to Jio, they have better service, I recently ported all my numbers to Jio suggest you also port your number to @JioCare
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Narayanaswamy K
(@NarayanaswamyK) reported
@JioCare Please share the process to disconnect Jio fiber. 5 days no action for fixing connection issue. I have already moved to another service provider who completed installation in 3 hours from the time I called for enquiry.
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shreya agrawal
(@shreya23agrawal) reported
@JioCare Dmed you details, got messages of scheduled visit that never happened, tried calling customer care that rescheduled for yesterday eve, nobody visited. How many times I am suppose to call them . Please refund my amount as I am done with jio.
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Sandeep kumar
(@Sandeep14420626) reported
@reliancejio Very poor network I recharge 4g and your speed like 2g why you charged extra you could not give 4g speed newer buy your sim
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Kumar Gaurav Rastogi
(@kgr4u) reported
After 2 weeks of extremely frustrating process of daily followups and calls, finally my relocation for JIO Fibernet has been completed. Overall, the whole experience was nothing short of being horrendous. Very unprofessional company and support staff. @JioCare @reliancejio
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Md Wase
(@MdWase12) reported
@reliancejio agr aap help nhi kro ge to mere pass port request no hai jo valid hai 27 tak agr response nhi loge aap to post out kr lunga
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Anu A
(@Anu_Agg) reported
@JioCare terrible terrible service on #jiofibre in Bandra. No network, False promises, missing agents and technician. very disappointed
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Subhash Batra
(@SubhashBatra15) reported
@JioCare my jio fibre 1179634076 not working since 1.30 pm. Customer care number not available.
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nitin vaidh
(@nitinvaidh) reported
@JioCare On top of that I get an appointment on daily basis just so that i m reminded on a daily basis that I m a customer but not an important one cuz I already paid