Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 170
Mumbai, MH 163
Bengaluru, KA 146
Ahmedabad, GJ 75
Hyderabad, TG 55
Chennai, TN 55
New Delhi, NCT 53
Kolkata, WB 43
Bhubaneshwar, OR 39
Patna, BR 36
Delhi, NCT 35
Lucknow, UP 30
Rājkot, GJ 29
Jaipur, RJ 28
Nagpur, MH 24
Chandigarh, CH 24
Guwahati, AS 22
Nashik, MH 18
Sūrat, GJ 18
Dehra Dūn, UT 18
Vadodara, GJ 18
Indore, MP 16
Bhopal, MP 15
Kanpur, UP 14
Cochin, KL 13
Coimbatore, TN 12
Ludhiāna, PB 12
Agra, UP 10
Jabalpur, MP 9
Allahābād, UP 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajputrahul445 Rahul Rajput (@rajputrahul445) reported

    @JioCare there are some constant issues regarding mobile network in my area, it is hampering our work, please resolve network issue. Pin 854101

  • NishantGarodia1 Nishant Garodia (@NishantGarodia1) reported

    @JioCare @VootSelect @VootSupport Voot select is not working on JioFiber. In app it is showing expired but in my jio app, voot expires on 26th june.

  • imSaurabyadav Saurabh Yadav (@imSaurabyadav) reported

    @JioCare Did U not see the above screenshot of Jan 2020??? Still U want to repeat the whole process again to humiliate us and I am sure U will not do anything. If U are genuinely concerned about the problem then U should search the above issue from ur database and do something about it

  • lakshmikanthh Lakshmikanth H sharma (@lakshmikanthh) reported from Saidapet, State of Tamil Nādu

    If ur technicians can't come ro attend complaints during lockdown,then how come your installation r following new customer like dogs and installing new Connections as well in this lockdown . @fiber_jio @JioCare your are totally worst.Its been 4days and my Internet not working .

  • Titas_092 Titas Mondal (@Titas_092) reported

    @AadharGupta06 @JioCare same issue I've bee facing too in my XBOX series S

  • Suhita63181334 Suhita (@Suhita63181334) reported

    @prabumg @JioCare @airtelindia I had the same issue but lost for a month and no reimbursement. Told the agent that they cannot keep the box open they still did. Now again the same issue. No one is taking action. Over a day when we call toll free it will happen but it never does. Dmed multiple times no response

  • AnilaV82516081 Anila V. (@AnilaV82516081) reported

    @JioCare I made a recharge of Rs 599 on my number which I stopped using a year ago. Before recharging, I had confirmed with the customer care if the number is working or not. I made sure that the number is active.

  • Suhita63181334 Suhita (@Suhita63181334) reported

    @Somen_Ghosh23 @JioCare @MukeshAmbani06 Customer service is d most pathetic. 4 over 30 days they could not send an agent & we were without service over a month but they happily took our money & now same thing has happened again. They can't get a agent in so many day.

  • bpmohith Mohith (@bpmohith) reported

    @reliancejio @ril_foundation @reliancejio Most of your apps are not accessible with screen readers. Please fix the accessibility. #AccessibleIndia

  • Suhita63181334 Suhita (@Suhita63181334) reported

    @deepeshKS11 @JioCare They have pathetic service. They will put the connection box f4 d pole in such a way that it will stop working. The customer service is pathetic. I had paid and did not get service bcoz of this 4 over 30 days. Now again having the same issue. They will say DM but never do anythin

  • gauravyadav37 Gaurav Yadav (@gauravyadav37) reported

    @SumitYa35263650 @JioCare @reliancejio Worst service provider.. We can not open even the home page of browser... We are the most neglected customers......

  • kumarmayank35 kumar mayank (@kumarmayank35) reported

    @VikasKu34987832 @reliancejio @JioCare Hahaha...we r getting emergency signal at pin 845434...but jio don't care...worst and third class network nowadays...better to move with alternative

  • kishan9939 Kishan kumar (@kishan9939) reported

    @JioCare plese see the data speed in janki asthan ward no.07 sitamarhi bihar is very poor so we are port out from @reliancejio to the best network in sitamarhi @airtelindia

  • vishal_davda vishal davda (@vishal_davda) reported

    @_Sam_says @airtelindia @JioCare I have poco f1 with dual 4G LTE from last 15 days not working

  • Suhita63181334 Suhita (@Suhita63181334) reported

    @JioCare @JioCare I have already done that and there is no response. What kind of service are you running. We had told about this issue last time itself. What is expected that we keep following up and raising ticket every week. WFH scenario you should be prompt

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