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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhiSinha2003
    Abhi Sinha🚩 (@AbhiSinha2003) reported

    @tanyachawla31 @reliancejio Something similar happened to me, but with Airtel's fiber... Got refund after 3-4 months of hassle with their customer service

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

  • pranav13560
    Pranav Sharma (@pranav13560) reported

    Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @JioCare

  • Mayankbhimawat1
    Mayankbhimawat (@Mayankbhimawat1) reported

    @tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    How low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    ,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare

  • pranav13560
    Pranav Sharma (@pranav13560) reported

    Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio

  • SwapNil17533331
    Swap_nil (@SwapNil17533331) reported

    @JioCare @reliancejio Your support team is completely missing the point I’m asking why JioAirFiber installation is not being done in my area, but your team is replying about refunds and failed payments Refund is NOT the issue.Installation is Please understand the complaint @JIOAIRFIBERIN

  • iharshitdhawan
    Harshit Dhawan (@iharshitdhawan) reported

    @JioCare @JioCare I have made up my mind on this, pls cancel my request and refund the advanced payment I had made towards it

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

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