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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nashik, MH 18
Kolkata, WB 149
Chhindwāra, MP 251
Dehra Dūn, UT 31
Pune, MH 169
Indore, MP 69
Jabalpur, MP 17
Mumbai, MH 273
Bhopal, MP 94
New Delhi, NCT 111
Hyderabad, TG 116
Jaipur, RJ 58
Delhi, NCT 90
Bengaluru, KA 158
Latur, MH 3
Guwahati, AS 75
Patna, BR 61
Raipur, CT 11
Ahmedabad, GJ 90
Varanasi, UP 17
Ludhiāna, PB 11
Panaji, GA 6
Ujjain, MP 2
Bhavnagar, GJ 1
Vadodara, GJ 26
Gwalior, MP 1
Maihar, MP 1
Kawardha, CT 1
Coimbatore, TN 20
Shiliguri, WB 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • harpallmehta
    Virat Mehta (@harpallmehta) reported

    @JioCare what the hell. I placed a porting request. I get an SMS with your agent's number. But your agent's number is switched off. What kind of service is this?

  • sri_varad
    R.Sriram Varadarajan (@sri_varad) reported

    1/4 Dear @JioCare, My 300 Mbps #JioFiber connection has been completely down since 7 July. Despite paying for an annual plan, I've been left without internet for over a week. Service Request: SR0002MFCFO.

  • Dhirajjain68
    Dhiraj Kumar Jain (@Dhirajjain68) reported

    @reliancejio @JioCare It is most unfortunate that we still booked jio inspite of knowing how poor service it is.

  • DeepCantCode
    DeepCantCode (@DeepCantCode) reported

    Hey guys, can anyone tell me how to connect to Jio customer care @JioCare when you have already raised a service request for JioFiber? yesterday's storm cut my JioFiber wire outside, and I have a deadline by 10:00 PM tonight I need internet ASAP. I have around 5.6 GB of files.

  • kishor6410d
    Kishor R. Mane (@kishor6410d) reported

    Dear @JioCare No internet since Saturday. Technician confirmed router replacement but never came. Today's appointment was also rescheduled. My office work is suffering. Please resolve this immediately. #JioFiber

  • raj_adhia
    raj adhia (@raj_adhia) reported

    @JioCare Please cancel and refund my money take your router from my home 3 days and you cant figure out what is the issue @reliancejio @jagograhakjago

  • RanjanSoma12635
    Ranjan Somani (@RanjanSoma12635) reported

    @JioCare @reliancejio My JioAirFiber has been down for the last 12 days due to rain. Despite repeated complaints, no timely support was provided. Now that an engineer finally visited, I was charged ₹349 for an adapter, even though your device was damaged because of rain.

  • Pranu7787
    Parul (@Pranu7787) reported

    @JioCare i have booked jio broadband connection 7 days before paid the charges but no one called me for nstallation. I tried to cancel it but CC number disconnected. If connected, they say it should have installed in 48 hrs. There is no one address my issue.

  • Jitesh1913
    JITESH CHAVAN (@Jitesh1913) reported

    Such a miserable service from @airtelindia @Airtel_Presence they tell me they’ll give me callback in 4 hours but never call, this is 3rd time in a week btw, my tickets are automatically closed, no acknowledgment of callback,I think I’ll switch to @JioCare

  • KetanJa07668835
    Ketan Jain (@KetanJa07668835) reported

    Jio’s service has to be worst in the entire world. 7 days of continuous follow ups and yet my jio air fibre isn’t working. @reliancejio @JioCare @JIOAIRFIBERIN

  • DeepankurKhanna
    Deepankur Khanna (@DeepankurKhanna) reported

    @JioCare As usual @reliancejio @JioCare service request closed without a resolution. You are at your worst again

  • Pjjrocks
    Pulkit-Jain (@Pjjrocks) reported

    @JioCare Your network is facing serious issues since last 2 days in my area. The calls are dropping as well as mobile internet is hardly working. The network is sitting on 5G but you can hardly browse. The speedtest shows speed less than 2 mbps, it used to be around 100-150 mbps

  • imkmalhotra
    justacricketlover (@imkmalhotra) reported

    Jio Internet down since yesterday in Jammu @reliancejio what’s the matter

  • surtimanoj
    manoj surti (@surtimanoj) reported

    @JioCare Extremely disappointed with @JioFiber service. Despite raising multiple complaints, my internet has not been working for the last 15 days. Every service request is ignored or closed without resolving the issue. This is unacceptable. Please take immediate action,

  • SapnaAnand25
    Sapna.G.Anand (@SapnaAnand25) reported

    @reliancejio But now in 2026, I’m being charged ₹1270.34 for the same service I had already cancelled. For the past 1 week, I’ve tried reaching @JioCare: Calls not reachable ❌ Requests rescheduled 🔁 No resolution ❌

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