Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 86 |
| Durgapur, WB | 8 |
| Bengaluru, KA | 142 |
| New Delhi, NCT | 109 |
| Kolkata, WB | 152 |
| Vijayawada, AP | 8 |
| Ahmedabad, GJ | 93 |
| Cochin, KL | 23 |
| Lucknow, UP | 35 |
| Agra, UP | 23 |
| Pune, MH | 110 |
| Gurgaon, HR | 11 |
| Chhindwāra, MP | 215 |
| Indore, MP | 55 |
| Guwahati, AS | 73 |
| Bhubaneshwar, OR | 39 |
| Agartala, TR | 6 |
| Dehra Dūn, UT | 27 |
| Shiliguri, WB | 23 |
| Chennai, TN | 73 |
| Sopur, JK | 8 |
| Mumbai, MH | 215 |
| Mysore, KA | 7 |
| Kolasib, MZ | 1 |
| Vadodara, GJ | 19 |
| Khambhāt, GJ | 1 |
| Patna, BR | 51 |
| Chandigarh, CH | 31 |
| Sūrat, GJ | 27 |
| Hyderabad, TG | 123 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ayushi Doger (@MeghaDoger) reported@JioCare I fail to understand where should we raise this issue? Why these firms have right to use our money without providing any services. I am literally frustrated. How many times should I beg for my money 😢😢Why we do not have strict actions against them? Why am I not receiving help😢
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Talgat Hussain (@HussainTalgat) reported@JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Due to unresolved service issues, I have stopped using my Jio AirFiber service. Please disconnect the connection, arrange device pickup, and process my security deposit refund. I will not make any payment for bills generated after 17 June 2026.
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Deepak (@DeepJajoo) reported@JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.
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Kartik (@kartikgk07) reportedHey @JioCare, my #JioFiber connection has been down since 2 PM today. I’ve been trying to raise a complaint, but the IVR keeps failing mid-call. Can someone please look into this ASAP? My connection is completely dead. #JioFiberDown #Hubballi
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karan udasin (@UdasinKaran) reported@JioCare facing internet issues since morning tried calling 18008969999 multiple times but the call got disconnected by ivr Please look into this and restore the services asap
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Saeed Anees Shah🇵🇸 (@syedanees26) reported@JioCare Your customer service is genuinely the worst I've ever experienced. I've tried everything and still haven't received any response from you.
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Prashant Choudhary (@blacklisted_jat) reported@JioCare I'm facing network issue in my 2 phone and my air fiber everyday
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Hanu Thellapandla (@hanshu_143) reportedIt's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare
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Pradhumna Patel (@pradhumna18) reported@JioCare Problem is the service quality I am using jio services from more than last 4 years.
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Sarvesh Kumar Singh (@sarveshsinghlko) reported@JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.
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Rajeev Goel (@rajeevkgoel) reported@Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Rohit Patil (@rohitd0345) reported@jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest
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