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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Shivkumar_9999
    Shivkumar Pandey (@Shivkumar_9999) reported

    @reliancejio @JioCare Nobody has visited or contacted me, yet you’ve marked my issue as “resolved.” How is that possible? It’s been 5 days with no resolution. This is a terrible and pathetic experience. Please reopen and escalate the complaint immediately and arrange a site visit. Take action urgently

  • binidh
    Binidh Gupta (@binidh) reported

    @JioCare Yes please cancel that and initiate the refund

  • SandeshDarshan1
    Sandesh Darshan (@SandeshDarshan1) reported

    Extremely disappointed with @reliancejio @JioCare! My JioFiber router has been down for 3 days. Complaints registered, but daily engineer appointments keep getting put on hold with zero resolution.

  • ryogi121
    Rahul (@ryogi121) reported

    Dear @JioCare look at your professional levels. You can't even provide a call support for the person who is suffering a lot from your pathetic services @reliancejio

  • BadBoySrma
    Ashish Sharma (@BadBoySrma) reported

    @JioCare @reliancejio @JioCare Thanks, but “at the earliest” is not a resolution timeline. I’ve already waited 10 DAYS. Please provide a definite timeline and ensure the complaint is NOT marked resolved until my connection is actually restored and tested.

  • 05iamshivaji
    sivaji (@05iamshivaji) reported

    Why this much bad service. Phicle 1 week se bohot net slow ho chunka h @JioCare

  • vinay_sarasvat
    एक शायर दीवाना सा..{Half Engineer} विनय सारस्वत (@vinay_sarasvat) reported

    Extremely disappointed with @reliancejio and its customer support. I paid ₹2,200 for Jio AirFiber installation, but even after several days, my connection is still not installed. The engineer did not visit as scheduled, and despite repeated complaints and

  • Gopigk2124
    GK (@Gopigk2124) reported

    It's been weeks still you didn't provided the refund worst ra @JioCare #NO0001EXFGHK

  • manojkumarpra15
    Manoj Kumar Pradhan (@manojkumarpra15) reported

    @JioCare jio fibre 3335672931 not working. Pllook into it

  • iamkumarmk
    #KiranKumar🕉🇮🇳🚩 (@iamkumarmk) reported

    @JioCare Even after sending DM and speaking to the concerned executive. Issue still remains unresolved and no timely updates are being provided.

  • Shankardasblog1
    Shankar das (@Shankardasblog1) reported

    @JioCare Waiting for for 10 days for a air fiber installation? I think you should think about customer experience 🤔

  • JioCare
    JioCare (@JioCare) reported

    @Harshit28109409 alternate contact number, You can also check further information on unable to make calls by logging on to MyJio app and follow the Path below: JioCare’ > ‘Troubleshoot’ >>" I am not able to make calls". Our app will diagnose the issue and help you with a resolution - (2/3)

  • MrSumitGodara
    Mr. Sumit Godara (@MrSumitGodara) reported

    Jio internet has been down in my area since yesterday morning, and this has become a frequent issue. It’s extremely frustrating to deal with repeated network outages. Please look into this issue and resolve it permanently. @reliancejio @JioCare

  • IndiaGeoTrader
    IndiaGeoTrade₹ 🇮🇳 (@IndiaGeoTrader) reported

    @JioCare @JioCare This is precisely what is so frustrating. If the request was valid enough to be reopened now, why was it closed three times earlier without even a single phone call to the customer or a technician visit to the site? How was the complaint assessed? Shame on jio

  • TaadkasurX
    ताड़कासुर (@TaadkasurX) reported

    @Bhavik_219 @jitendraverma__ @JioCare And what if the nearest tower has no NR support? Complete loss of signal?

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