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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 75
Dimāpur, NL 11
Varanasi, UP 26
Jodhpur, RJ 12
Cochin, KL 18
Hyderabad, TG 86
Guwahati, AS 72
Nellore, AP 4
Lucknow, UP 42
Dehra Dūn, UT 26
Mumbai, MH 175
Delhi, NCT 73
Chhindwāra, MP 192
Jaipur, RJ 63
Kolhāpur, MH 7
Thiruvananthapuram, KL 14
Bengaluru, KA 130
Indore, MP 43
Kolkata, WB 169
Meerut, UP 21
Patna, BR 54
Kanpur, UP 38
Vadodara, GJ 22
Jammu, JK 1
New Delhi, NCT 91
Agra, UP 22
Pune, MH 109
Udaipur, RJ 10
Dhanbād, JH 9
Imphal, MN 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AdarsMishra
    Adarsh Mishra (@AdarsMishra) reported

    @JioCare The link is not open Priyanka also I already call to jio care and ask him to cancel my installation and refund my amount I don’t know what she do still I don’t get a massage now please help me for getting refund

  • Equity_investr
    Equity Investor 📈 (@Equity_investr) reported

    @JioCare No point doind DM! Its been 8 months continuously complaints and mails but no action! No value of customer in jio

  • vaibhavsingh719
    Vaibhav Singh (@vaibhavsingh719) reported

    @JioCare same questions for public formality, please have a senior technical manager review my DM history and provide a permanent resolution.(2/2)

  • PriyeshRam
    Priyesh ram krishna (@PriyeshRam) reported

    @JioCare For the last 36 hours your team has been working on closing my connection i am done with the service

  • NagamVivek
    Nagam Vivek Vardhan Reddy (@NagamVivek) reported

    @airtelindia There's a HUGE opportunity for you in our village! @JioCare has a monopoly here with terrible service & we have NO other option. Come in and we'll switch immediately! Give us a better option & better connectivity 📶 #AirtelVsJio #ConnectOurVillage #NetworkNeeded

  • AmanbharTi2626
    ⓐⓜⓐⓝ (@AmanbharTi2626) reported

    @reliancejio @jagograhakjago @ZeeNews Still no resolution! Paying for 5G, getting 2G speeds. Breach of trust. ​📍 Loc: 24.854808, 87.774513 📶 Signal: -83 dBm ​Despite good -83 dBm signal, speed is pathetic. Stop fooling customers & fix this! 😡 ​#JioDown #ConsumerRights

  • astro_sharma_g
    Secular In Past (@astro_sharma_g) reported

    @JioCare RAISE A CONNECTION TERMINATION ORDER. I WANT TO GET RID OF THIS ****

  • DarshDevanand
    Darsh Devanand (@DarshDevanand) reported

    Terrible service fr @reliancejio @JioCare . Internet has been off since morning. We thought it was bill payment but the internet is still not available. They've not even assigned an engineer yet. Very very poor. We have to use our hotspot to work or do basic stuff on our laptop!

  • WadewaleYogesh
    Yogesh Wadewale (@WadewaleYogesh) reported

    @JioCare I have been trying to reach your customer support on 18008969999 for more than 12 hours and have made multiple attempts to connect with an agent. Every single time, your IVR plays the following message: Dear customer, we are experiencing Temporary Network

  • taarunr
    iamTR (@taarunr) reported

    @JioCare @reliancejio Yeah it's a super complex issue for you to solve. I guess my refund and cancellation of service is one of the biggest and complex issue you have ever faced !

  • aamirzeal007
    Aamir Khan (@aamirzeal007) reported

    @JioCare It’s been more than 7 days and my JioFiber issue is still unresolved. The assigned technician keeps saying it cannot be done right now and asked me to tweet instead. My time and money are being wasted while I continue to pay for a service that is not working properly.

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare Next day has started, pls note that i am sending this from my jio sim, but my jio fiber is still down, app still shows old message 'we regret for the delay and we will reschedule soon'. Amazing @JioCare !! Pls deactivate my connection, i think i will switch to @airtelindia

  • SANCHITRAINA3
    SANCHIT RAINA (@SANCHITRAINA3) reported

    Here's what happened: ❌ Stopped recharging my Jio SIM 🔄 Jio recycled/reassigned the number 🔓 New user logged into WhatsApp with it 🔓 They instantly inherited my contact lists & group memberships My private data was NEVER wiped by @JioCare or verified by @WhatsApp.

  • shivakumar1901
    Shivakumar (@shivakumar1901) reported

    @JioCare check issues logs in customer care portal

  • Apophenia_1111
    ᛋᛃ (@Apophenia_1111) reported

    @Ashish_4vedi @JioCare @Airtel_Presence For the down time there should be a commensurate increase in the subscription period. 3-4 hours a month adds up to 2 days in a year.

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