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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kanpur, UP 18
Delhi, NCT 108
Hyderabad, TG 60
Dhanbād, JH 8
Bhopal, MP 92
Chhindwāra, MP 240
New Delhi, NCT 100
Dehra Dūn, UT 20
Pune, MH 174
Kolkata, WB 98
Bhubaneshwar, OR 44
Kohima, NL 1
Lucknow, UP 39
Patna, BR 54
Āsansol, WB 10
Mumbai, MH 231
Jaipur, RJ 41
Rājkot, GJ 13
Bengaluru, KA 127
Thiruvananthapuram, KL 12
Madurai, TN 1
Chandigarh, CH 32
Baikunthpur, CT 6
Agra, UP 13
Bhawānipatna, OR 1
Jamshedpur, JH 6
Udaipur, RJ 9
Agartala, TR 6
Guwahati, AS 66
Vadodara, GJ 48
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KrishnaprasadNV
    Krishna (@KrishnaprasadNV) reported

    @JioCare And you wise people use chat bots not to give any solution. When the network itself is not working, it asks to switch off wifi and switch on mobile data. Idiocy to the core. Thinking we are gullible.

  • iamaalishan
    Aalishan Abhilasha (@iamaalishan) reported

    @TRAI, @JioCare executive refused to give complaint number regarding poor 5G network, citing system limitations. @DoT_India Please take action and force telcos to register a complaint atleast, so that it can be escalated and tracked.

  • rupesh_garg2002
    Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported

    @JioCare @JioCare When did I ever tell you my router wasn't showing a Green LED? It has been green since day one. The issue is 1–2 Mbps on my 30 Mbps plan. Either provide my official complaint number and resolve it, or come and take your dabba router. Enough is enough.

  • avronferns
    Avron Fernandes (@avronferns) reported

    @JioCare You haven't called me back the last 3 times I've had an issue and gave my number.

  • SHASHANKYADAV_2
    Shashank.Yadav (@SHASHANKYADAV_2) reported

    @reliancejio @reliancejio @TRAI Many days have passed, but my Jio network problem is still unresolved despite multiple complaints. The network is either unavailable or hardly usable. Please take urgent action and provide a permanent solution.

  • MotAdv
    Aryan (@MotAdv) reported

    @JioCare As dicussed i have sent the coordinates…of my location and kindly escalate this issue faster

  • akashswarnakar
    Akash Swarnakar (@akashswarnakar) reported

    Phone still not working @airtelindia @JioCare

  • SHASHANKYADAV_2
    Shashank.Yadav (@SHASHANKYADAV_2) reported

    @reliancejio @reliancejio Many days have passed, but my Jio network problem is still not resolved despite multiple complaints. The network is either unavailable or hardly usable, seriously affecting my ongoing exams and studies. Please take immediate action and resolve this issue permanently.

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    @JioCare I have done all the steps 10 times. The service is available, my flat beside flat has an active JioFiber connection. Still getting same canceled error & duplicate error SMS upon request. Don’t try to fool us with these tactics. @JioCare

  • PPCIndia
    Imam Ali (@PPCIndia) reported

    @JioCare I recently ported my mobile number from @airtelindia to Jio, but I’m getting very poor internet speed with Jio. The connection keeps fluctuating randomly—sometimes it drops below 1 Mbps, occasionally peaks around 5 Mbps, and frequently stops working altogether.

  • itsyadav_7
    Vikash Yadav 🇮🇳 (@itsyadav_7) reported

    @JioCare Wait for your prompt response and resolving the issue at earliest.

  • ravigadani
    Ravi G (@ravigadani) reported

    Further Update!! @JioCare @reliancejio Jio is very consistent. They ensure that I get about 1 hour of internet per day. So yesterday the 2nd complaint got resolved. at approx. 03.30pm. and the internet was gone in half an hour. Again the same cycle. I call up the customer care - they just say one thing "we have noticed a service disruption, and raising a service request. You will get an SMS". NO chance of talking to a human Customer rep. Today morning, that is the 5th day of the primary complaint and after resolving the issue 2 times, the app shows that the technician is visiting between 10am to 11am. Then by 1 o'clock this time got shifted to 6pm to 7pm.. and now the status is "ON HOLD". I have no idea what this means. Is anyone at Jio listening?? is there a physical place where I can go and complaint??? just to refresh the memory of Social Medial team... Tuesday - first disruption - first complaint Wednesday - waiting game, plenty of calls, a post on twitter, email. Thursday - the problem got resolved for few hours and then again new SR was generated. Friday - the second SR was resolved for approx. 30 minutes. Hence I generated third SR. and again the waiting game bagan. Saturday (today) - I am still waiting for any semblance of permanent resolution.

  • madhurpratap
    Madhur Pratap Singh (@madhurpratap) reported

    @JioCare Don't choose jio either Very bad service complaining daily for my jio fibre daily problem

  • ashishk2404
    Ashish (@ashishk2404) reported

    @reliancejio @RelianceJioCare nd now, even the AI-integrated customer support is extremely frustrating. It feels like m talking to a bot that doesn’t properly understand the issue or provide any useful resolution. Customers need actual support, not automated replies and repetitive excuses @reliancejioindia

  • SuthralaNi37536
    Nithish_chintu (@SuthralaNi37536) reported

    Is it really leagal to threatening me to block my number while I'm not recharge for a month ..? Today I got a call from Jio customer care and they said going to block my number if I'm not recharge today. @TRAI @reliancejio

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