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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 191
Mumbai, MH 275
Ahmedabad, GJ 93
Rājkot, GJ 13
Bhopal, MP 88
Nashik, MH 23
Jaipur, RJ 55
New Delhi, NCT 103
Botād, GJ 1
Chhindwāra, MP 261
Salem, TN 8
Hyderabad, TG 103
Bengaluru, KA 140
Chandigarh, CH 34
Vadodara, GJ 44
Hisar, HR 1
Delhi, NCT 101
Kolkata, WB 129
Bhubaneshwar, OR 40
Shiliguri, WB 17
Lucknow, UP 37
Guwahati, AS 80
Sūrat, GJ 45
Āsansol, WB 6
Kanpur, UP 18
Shillong, ML 13
Agartala, TR 5
Mahesāna, GJ 1
Gandhinagar, GJ 1
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jaypadia08
    Jay Padia (@jaypadia08) reported

    @reliancejio @JioCare one of the worst support, going to switch to another provider like airtel, youbroad or gtpl once my 6 months plan completes. No response it's been more than 10 days of my relocation request. And also charged me on top of my prepaid 6 months plan. Very bad!

  • mohamedeshakoff
    Mohamed Eshak (@mohamedeshakoff) reported

    @JioCare I want to cancel please cancel and refund

  • baglagaurav
    Grv.. (@baglagaurav) reported

    @JioCare How does the feedback work if there is absolutely no change on ground? Inappropriate communication and gaslighting with incorrect information on mails is not accepted even if there was a huge technological failure. It is a #trust #deficit issue now. Avoid @reliancejio in #Mumbai!

  • Sudhakarsng
    Sudhakar Singh (@Sudhakarsng) reported

    @JioCare Don't know if you are paid to linger issue. your DNS server sucks.

  • omprakash0113
    omprakash (@omprakash0113) reported

    @JioCare I've already taken leave from work and wasted another half day waiting. If this issue is not resolved by 3 PM, I'll have no option but to disconnect JioFiber and switch to another provider.

  • singhalr
    Rahul Singhal (@singhalr) reported

    @JioCare Dear Customer, Our JioFiber service engineer is on his way to your home ref Service Request Number. SR00003CG70Z. Where is engineer? Pls track and help.

  • Dew__50
    Shabnam (@Dew__50) reported

    @JioCare very bad network 😡😡

  • YaxAshra
    Yax Ashra (@YaxAshra) reported

    @JioCare I was expecting this same standard reply, no actual efforts to find the issue. It's not me individually, we all have jio sim in office and all are facing same issue. I had already mentioned area. I thought someone would take some initiative and send some technician to check.

  • Santanu___
    Santanu Behera (@Santanu___) reported

    @JioCare Raised a service disruption request yesterday (SR00002MY1BM). My scheduled slot (11 AM–12 PM) has passed, but no engineer has been assigned or contacted me. Please resolve this urgently. #JioFiber

  • TharunAntony
    Tharun k Antony (@TharunAntony) reported

    @AnilSin13886776 @reliancejio Any one plan to buy Jio Air fiber, Service is big fault from them, refund not available, No reply from them, Final result is money loss, My 3000 ruppees loss Beware from these fraud Jio Air fiber team 2 year user experience RMN 9745601280

  • jzedee_
    JzeDee (@jzedee_) reported

    Dear @JioCare, this is regarding my JioFiber STB installation (Request ID: TC00000CWOX2). I requested installation on 21 July and have already paid for the service, but even after a week, the STB has not been installed. 1/5

  • SatishKaramala
    Satheesh Karamala (@SatishKaramala) reported

    @JioCare Now I’m being forced to reschedule to tomorrow, causing work disruption. Please investigate immediately and restore my connection. This is unacceptable. I don’t mind waiting if there is a genuine technical issue.

  • mohamedeshakoff
    Mohamed Eshak (@mohamedeshakoff) reported

    @JioCare No I want to cancel don't tell repeated things Kindly cancel don't try to convince me And process the full refund

  • VishalpawarMP
    Vishal Pawar NSUI (@VishalpawarMP) reported

    @JioCare 📍 Location: Village Mandlakhedi, Teh. Kalapipal, Dist. Shajapur (M.P.) - 465337 Kindly install a tower here and resolve this major issue at the earliest!

  • vasugodara
    vasudeo godara (@vasugodara) reported

    @JIOAIRFIBERIN @JioCare Hi , order id NO0001EOA79S Promised to install Jioairfiber within 2 days. 11 days passed no msg, no customer support...

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