Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 71 |
| Pune, MH | 123 |
| Jaipur, RJ | 48 |
| Kolkata, WB | 137 |
| Indore, MP | 23 |
| Raipur, CT | 5 |
| Mumbai, MH | 149 |
| Patna, BR | 53 |
| Raurkela, OR | 6 |
| Bengaluru, KA | 114 |
| Sūrat, GJ | 16 |
| Ahmedabad, GJ | 68 |
| Chhindwāra, MP | 102 |
| Vasco da Gama, GA | 1 |
| Guwahati, AS | 59 |
| Rājkot, GJ | 12 |
| Hyderabad, TG | 78 |
| Dhanbād, JH | 5 |
| Bhopal, MP | 48 |
| Lucknow, UP | 41 |
| Chandigarh, CH | 30 |
| Kanpur, UP | 35 |
| Nagpur, MH | 20 |
| Agra, UP | 12 |
| Delhi, NCT | 73 |
| Shillong, ML | 17 |
| Udaipur, RJ | 7 |
| Lucknow District, UP | 2 |
| Ranchi, JH | 12 |
| Chennai, TN | 50 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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THOR (@pspkrccultfan) reportedWorst services from @reliancejio @JioCare not getting wifi internet and i am not able to call to customer care also
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Arun Mehta (@ArunMeh08500715) reported@jiobroadbandchd @JioCare Extremely disappointed with JioFiber service. Facing regular internet disconnection issues for the last 3 years, yet no permanent resolution has been provided. Customer support has been of no help, and even after multiple engineer visits. #JioFiber #Poor
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Shubham Choudhari (@S_chaudhary_) reported@JioCare I have already shared the ORN and registered mobile number via DM earlier, but there has been no resolution or update yet. Repeatedly asking for the same details without taking action is very disappointing. Please resolve the issue urgently.
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Kuldeep Pisda (@kdpisda) reported@JioCare I wanna get a new additional Air Fibre connection at my village, I haven't heard back anything from you guys. I have already filled the self interest form. Please help.
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare I have shared numerous mails in last 30 days. Not a single reply. Tried calling in your customer care number to get a only pathetic AI replies. I want to talk to a real person. Connect me on that. My jio fibre ID is with you in that you can find my registered number. Connect in
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chandan kumar (@chandan01883135) reportedHello @reliancejio @JioCare at my present location network issue (weak signal) so please resolve it neither i port my sim to another location is sarth block campus deoghar jharkhand Office staff facing to much problem regarding this
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Justin Bharath 🐦 (@justin_bharath) reported@Airtel_Presence pathetic service, booked for new Wi-Fi connection, it's been 4 days since on one arrived for installation.. no response from airtel.. made a mistake choosing @airtelindia instead of @JioCare , I'll not recommend airtel to anyone hereafter.
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saurav kundu (@sauravkundu7) reportedShocked by the behavior of @JioCare representative. Threatening to block my SIM and using abusive language for not recharging is not how you treat customers. I have the recording. Take action! @reliancejio @TRAI #CustomerService #Jio #Jio_Dhubri
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manish mishra (@manishmish43564) reported@JioCare If the issue had been resolved, I wouldn’t still be posting here after 30 days. Despite multiple complaints, escalations, and follow-ups, issue remains unresolved. Your issue-tracking and resolution process appears completely broken and unaccountable
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Gopal Das (@igopaldas) reported@JioCare @ril_foundation Ambani family your Jio app is worst in the quick delivery option it show that it will be delivered by 11:45 am but till know it is not delivered now it also don’t allow me to cancel the order if you cannot maintain your app remove it JM6A001ADD0120DC8AC8
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CSK 🏆 (@AlwaysPrakash15) reported@JioCare Your engineer came and told connection is not possible and it's been 2 days order is not cancelled please cancel the order and provide refund @JioCare Order no : NO0001DCJGNM
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Aditya (@AdityaAlbuquerq) reported@reliancejio @JioCare no response or solution provided
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Anonymous 🇮🇳🇮🇳🇮🇳(Kattar Indian) (@Fly_Hightweeto) reported@JioCare Have some shame, I have no internet since yesterday and still the engineer visit is scheduled for 8-9 PM and yesterday for the same slot your engineer request was closed. WORST SERVICE. @reliancejio
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shubham vaishya (@vaishya35) reportedMy jio fibre connection has been down for the past three days. I keep receiving massage stating that it will be fixed by a specific time ,but it never actually get resolved. The jio service is actually terrible. @JioCare @reliancejio @GoI_MeitY
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PuneitM (@PuneitMishra) reported@reliancejio Slot option is given by Jio only, now after 24 Hours I got a call from Representative stating it was a Sunday yesterday, what the customer care not aware it is a Sunday before giving me a slot. Why was the slot assigned to me if Sunday is off for Jio support
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