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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kanpur, UP 25
New Delhi, NCT 94
Delhi, NCT 96
Hyderabad, TG 54
Pune, MH 148
Ghāziābād, UP 3
Bengaluru, KA 118
Patna, BR 52
Dehra Dūn, UT 28
Hāora, WB 1
Jaipur, RJ 45
Kolkata, WB 75
Indore, MP 61
Lucknow, UP 43
Shimla, HP 6
Hāora, WB 1
Bhopal, MP 99
Chhindwāra, MP 226
Guwahati, AS 56
Udaipur, RJ 8
Hazāribāgh, JH 1
Chennai, TN 61
Thiruvananthapuram, KL 14
Coimbatore, TN 17
Jabalpur, MP 8
Mumbai, MH 199
Dimāpur, NL 10
Ranchi, JH 9
Kallakkurichchi, TN 3
Meerut, UP 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • maddy9233
    Manoj kumar Pandey (@maddy9233) reported

    @JioCare stopped answering my calls. I have already contacted Jio Customer Care multiple times and raised complaints, but no proper resolution has been provided so far. I am extremely frustrated because I have been paying for a service that has not been properly installed or delivered

  • daxilpatel
    DAXIL PATEL (@daxilpatel) reported

    @RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.

  • SayyadAman48721
    Sayyad Aman (@SayyadAman48721) reported

    @Ranjitkumar1999 @JioCare Jio service is worst

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

  • tateojunko72423
    tateojunko tateo (@tateojunko72423) reported

    @JioCare Till now no body care? I don't know how jio fiber will correct themselves. Lose customer without business and service plan?

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    How low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio 2/n After taking my payment and KYC, there was ZERO response regarding installation for nearly 2 weeks. When I finally contacted Jio to ask what was happening, instead of resolving the issue, you simply cancelled my request and initiated a refund. WHY?

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

  • Arsh_32
    Adarsh (@Arsh_32) reported

    @RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @JioCare Still waiting for solution, it’s been now month No Internet, no technician is visiting falsely telling gate closed , I am waiting

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    ,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare

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