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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 75
Chhindwāra, MP 166
New Delhi, NCT 99
Dhanbād, JH 6
Jodhpur, RJ 11
Hyderabad, TG 86
Bengaluru, KA 143
Kolkata, WB 165
Guwahati, AS 72
Agra, UP 19
Naharlagun, AR 1
Chandigarh, CH 37
Indore, MP 39
Patna, BR 56
Dimāpur, NL 10
Agartala, TR 4
Jaipur, RJ 60
Mumbai, MH 166
Kanpur, UP 43
Bhopal, MP 69
Kota, RJ 5
Cochin, KL 17
Nagpur, MH 26
Vijayawada, AP 11
Pune, MH 130
Jaunpur, UP 3
Thiruvananthapuram, KL 15
Ranchi, JH 15
Pathanāmthitta, KL 7
Chennai, TN 64
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NitinSarmal
    𓅓 (@NitinSarmal) reported

    Jio AirFiber Service ID 1893357775 @JioCare my jio fibre isn’t working properly, red light reflecting in box and WiFi isn’t working, since the day I have got the connection, If it continues like this, I will not recharge it in the future. @reliancejio

  • AyushJ7781
    Ayush Jain (@AyushJ7781) reported

    @JioCare, What a pathetic service you guys provide to your customers. I have been trying to get my issue resolved for the last 10 days but you guys have not provided any solution. I would not recommend using jio fiber services at your home.

  • Jyoti_karki_
    Jyoti Karki (@Jyoti_karki_) reported

    @JioCare Still not working

  • AlokMau66045832
    AM (@AlokMau66045832) reported

    @JioCare I surrendered my 5 year old jio fiber wifi on 7 may and the engineer took my bank account details to get a refund of my security money. Still I haven't received and in the self refund link it shows no due . Please help me out I'm frustrated by ur incompetence.@JioCare

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @JioCare UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

  • cryptogreek5
    chetak (@cryptogreek5) reported

    @JioCare My JioAirFiber has been unusable for 10-15 days. Calls disconnect, chat is only bots, and emails are ignored. Please restore the service and process compensation/refund for the downtime. #JioAirFiber

  • SarfarazDaredi2
    Sarfaraz Daredia (@SarfarazDaredi2) reported

    @JioCare Can you help me the name and number of the engineer so I can do a followup from my end or else can you inform someone to call me to discuss on my issue on my number 9870022143 and 9665170345

  • RANJAN_RAJSINGH
    RANJAN RAJ SINGH🇮🇳 (@RANJAN_RAJSINGH) reported

    @JioCare recharge, but now I am being denied. I request you to please review my case properly and provide an extension/rebate for the days my account remained inactive. This is your responsibility towards customers. Regards Jio airfiber Customer 2/2

  • sarthak5647
    Advocate Sarthak Agarwal (@sarthak5647) reported

    @JioCare Amazing service. Maybe by the time it arrives, 5G will already be replaced by 7G. 👏

  • ShobhitS1989
    Shobhit Saxena (@ShobhitS1989) reported

    @JioCare How many tickets are required to be raised to solve one issue, all these tickets are for the same issue. Is there any feedback taken from customers before closing? Is there any dedicated senior team for PIN 121001 Faridabad? The answer is NO.

  • nityin
    NITYIN (@nityin) reported

    @JioCare Jio network starts panting & gasping in #Himachal.. And it's not even June yet..!!

  • JiteshPati1270
    Jitesh Patil (@JiteshPati1270) reported

    @msn1906 Waiting 15 days for basic voice connectivity even after paying for a “Priority” plan completely defeats the purpose of premium service 😬 If work is getting impacted this badly, it might honestly be worth considering @JioCare instead.

  • ArghyaSGupta
    ASG (@ArghyaSGupta) reported

    @JioCare @reliancejio Day 3 of terrible internet and zero accountability. Every time I contact support, it’s the same scripted reply: “Please wait 4 more hours, technicians are working on it.” No updates. No transparency. No resolution timeline.

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    Paid for a JioFiber connection after being promised installation by 4 PM today, but there’s still no update. Day 1 itself and already experiencing pathetic service. If this is the start, should I even trust Jio with my internet connection? Rediculus Service @JioCare @reliancejio

  • sonupratap78
    सोनू प्रताप(भारतीय हिंदू),🇮🇳 (@sonupratap78) reported

    @JioCare 122056 pin code always network issue no one care about service your service is now very poor @TRAI please look this matter

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