Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Srinagar, JK | 2 |
| Kolkata, WB | 61 |
| Coimbatore, TN | 15 |
| Chhindwāra, MP | 7 |
| Hyderabad, TG | 49 |
| Sopur, JK | 2 |
| Patna, BR | 41 |
| Guwahati, AS | 34 |
| Kozhikode, KL | 2 |
| Pune, MH | 125 |
| Bengaluru, KA | 96 |
| Chennai, TN | 61 |
| Jaipur, RJ | 20 |
| Madurai, TN | 2 |
| Lucknow, UP | 28 |
| Mumbai, MH | 139 |
| Ahmedabad, GJ | 56 |
| Bhubaneshwar, OR | 19 |
| Jodhpur, RJ | 2 |
| Bhopal, MP | 26 |
| Vadodara, GJ | 13 |
| Dehra Dūn, UT | 11 |
| Rohtak, HR | 6 |
| Allahābād, UP | 5 |
| Thiruvananthapuram, KL | 10 |
| Salem, TN | 2 |
| Varanasi, UP | 11 |
| Delhi, NCT | 41 |
| Kanpur, UP | 22 |
| Cochin, KL | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vivek singh (@vivek27290) reported@JioCare Bad service
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vijay singh (@vijaysi08422027) reported@JioCare After 2 years, I thought of taking a Jio Fiber connection again, but clearly, you only know how to take payments, not provide service.
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Avishek (@avishekappi) reported@JioCare Issue still not resolved, no engineer has properly assigned. The assigned one is deliberately not visiting the location. Been more than a week, yet there has been no proper action or update from the backend team. I request immediate attention and resolution of this issue
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Manish Vk (@manishvk) reported@JioCare @JioHotstar I have lodged numerous complaints with Customer Care and via email, yet I am still not receiving any response, You failed to resolve my problem within 24 hours; therefore, I am going to file a complaint against you in the Consumer Court.
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Dipu Borah (@DipuMaina) reported@reliancejio Ordered Jio SIM on 05/04/2026 via MyJio app, delivery promised within 48 hrs. Today is 10/04/2026, still not delivered. No call, no contact from delivery executive despite many complaints. SR No: SRO00032YA8J. Kindly refund ₹399 (₹50 booking + ₹349 recharge). Poor service..
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Sujitkumarsahu (@Sujitku27038096) reported@JioCare If Tommorow installation done than its fine for me otherwise please cancel and initiate refund
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Shahbaz shaikh (@ShaybaazShaikh) reportedAfter tons of repeated complainy still there's not a single response from your side @JioCare I'll take it to the consumer court very poor customer service.
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Abhiraj Pali (@abhiraj315) reported@JioCare Hi @JioCare, I have shared my LRN and RMN via DM. Request you to please check and provide a clear update on installation timeline or refund at the earliest. Looking forward to a quick resolution.
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Shoaib Ansari (@Shoaib_A5) reported@JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?
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OUR SOCIETY (@oursociety_1) reported@JioCare @TRAI despite the fact that I have not received a single call on the number I originally provided. Requesting an alternate number is only warranted if there is trouble connecting to the provided number; however, Jio Care seems to be more interested in my other number.
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TaNuj Anand (@Tanuj_anand01) reported@JioCare Please provide the technician’s contact number or ask them to call me immediately. Also, share a confirmed visit time to fix the issue—your app shows no date or time, everything is blank. This lack of communication is unacceptable. Kindly resolve this on priority.
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Property Perception (@MukeshP66103) reported@JioCare Don't need any service from you guys. Please let me know how to cancel the connection
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Sundaresan (@kingsundar) reportedThey have one way communication and the customer care is rude. Anyone planning to taken JIO connection, please avoid. Worst service rather no service. @JioFiberChennai @jio_fiber @reliancejio
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PARIADDICTION-JASS (@jatinjasssss) reported@JioCare @JioHotstar In same location you facing issue from 2-3 days so kindly send a check up team once to check the connectivity issue
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IRSHAD AHMAD (@IRSHADA62676354) reported@JioCare 198 customer service number also not working. suddenly voice muted then automatically disconnectwd