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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 24
Indore, MP 31
Imphal, MN 10
Chennai, TN 59
Mumbai, MH 145
Gurgaon, HR 9
Kollam, KL 2
Jaipur, RJ 52
Kolkata, WB 140
Bhopal, MP 53
Patna, BR 56
Nagpur, MH 22
Guwahati, AS 61
Malappuram, KL 2
New Delhi, NCT 81
Agra, UP 16
Morādābād, UP 3
Hyderabad, TG 85
Kalyān, MH 1
Bānposh, OR 7
Jodhpur, RJ 10
Bhubaneshwar, OR 23
Chhindwāra, MP 128
Dhanbād, JH 5
Pune, MH 120
Kanpur, UP 33
Kolhāpur, MH 6
Varanasi, UP 25
Shimla, HP 3
Ghāziābād, UP 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jainpankajN
    Pankaj N Jain (@jainpankajN) reported

    @JioCare All your helpline are for your customer but I need to raise complaint about jiofiber wires spreading here and there, on roads/building etc. Where to contact. I have called all available numbers but they have predefined problem menu only

  • SaagarSandeep
    Sandeep Saagar (@SaagarSandeep) reported

    @JioCare @reliancejio Worst customer service ever. Today is 19 May and still no cancellation or refund. Your executive selected the wrong JioFiber plan and took ₹1200.Stop sending scripted replies like “service request in process”stop harassing customers. Order No: NO0001DCNQ6C

  • kakashipandey
    Gold Roger Pandey (@kakashipandey) reported

    @JioCare has such terrible service took money no sim delivered. No reply. The person who was allotted the delivery work asked otp before even visiting. @airtelindia is so much better. Just online application once. Received sim next day. A female came to take my kyc. 👍

  • zehraasma68
    Asma Zehra ❤ Memecoin (@zehraasma68) reported

    Are you going to windup in kashmir @reliancejio .... Slowly slowly your network is dying here.... Mark my words in coming months lacs will port to airtel

  • mickybhutani
    Micky (@mickybhutani) reported

    @JioCare are you blackmailing? Can't rectify a dead connection with so many requests and now want to make Mr Ambani richer by looting money from consumers who trusted that they get prompt resolutions in case of fault in service.

  • sanjana030709
    Dr.D.Siddaramu (@sanjana030709) reported

    @JioCare The issue is not resolved.On friday a executive called my wife and telling its Tower/server issues.U will have this problem we can't help.If u complain also no use. If you want, get converted to jio fiber. So,suggest what to do. No 1 visited house to check the internet issues.

  • kddv1997
    Kshitij Dwivedi (@kddv1997) reported

    Hey @airtelindia you think that in India you are now only operational with your duopoly partner @reliancejio do whatever you want to do your network is bad Wi-Fi service is bad my SIM card lost in france and now they need OTP where I can give that @TRAI we need 3rd network

  • mickybhutani
    Micky (@mickybhutani) reported

    @JioCare Mr Gladwin, do you have a little bit of sense or are you a Dumb AI bot. When you are replying without understanding or reading customer grievance history.

  • inspiratio81074
    TheCrypto😎💪🏻 HUDL 🦭/acc🌶️ (@inspiratio81074) reported

    Dear @JioCare, the network and internet service in Govandi, Mumbai is very poor for the last few days. Calls are breaking and internet speed is extremely slow. Please fix this issue as soon as possible. #Jio #Govandi #MumbaiOr a stronger version: Please Take the Action Quickly.

  • chandanmayekar7
    Chandan Mayekar (@chandanmayekar7) reported

    @JioCare As the AREA is in middle of the city with corporate office around and we are claiming we are the best service provider when there in no network in middle of The city. Such a shame

  • aftaba2004
    aftab (@aftaba2004) reported

    @FibreJio facing issue from last 3 days . App is not working technician not responding. Service is pathetic @JioCare @FibreJio

  • bhupendrakmehta
    Bhupendra k mehta (@bhupendrakmehta) reported

    @JioCare I generated a UPC code on May 12, 2026, and completed the self-KYC process. The SIM card was delivered on May 18, 2026; however, it has not yet been activated on the Jio network. I have called customer care multiple Reference no : NO00015EFV6R

  • kumarpvr
    Capt PVR KUMAR (Indian Navy) 🇮🇳 (@kumarpvr) reported

    @JioCare Hello @JioCare, It has been more than a month since the Refund Order has been initiated, and you blokes have not been able to resolve a simple issue of getting a refund executed. Do you people have any shame at all?

  • ASHiSH_G26
    Ashish_G (@ASHiSH_G26) reported

    @JioCare I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed. Resolve this issue on priority

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport

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