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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 53
Kota, RJ 6
Jaipur, RJ 44
Meerut, UP 6
Puri, OR 1
Pune, MH 183
Delhi, NCT 96
Hyderabad, TG 57
Dehra Dūn, UT 22
Lucknow, UP 44
Indore, MP 65
Chhindwāra, MP 237
New Delhi, NCT 98
Kolkata, WB 79
Chandigarh, CH 28
Mumbai, MH 231
Guwahati, AS 62
Bhopal, MP 98
Chennai, TN 63
Nashik, MH 23
Bengaluru, KA 121
Coimbatore, TN 17
Jodhpur, RJ 6
Ahmedabad, GJ 73
Belda, WB 1
Jhārsugra, OR 1
Jalandhar, PB 6
Baikunthpur, CT 7
Kanpur, UP 20
Thiruvananthapuram, KL 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dishhhi
    D (@dishhhi) reported

    @JioCare how much longer is the resolution expected to take? bec its been 3 days already.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare @reliancejio Your never ending will end when? It's joke you can't provide any proof but you hire thief field engineer I have been scewed with refund how many fews ? Shame #jiorefundscam #jionorefundfooling

  • bhushan1004
    Bhushan Kadam (@bhushan1004) reported

    @JioCare But when my refund Wii be done very pathetic service from Jio

  • CricketFev79307
    THE NOBODY (@CricketFev79307) reported

    @JioCare Please give me my service request number so that I can track the status in future,,, simple

  • ArvindParashar1
    Arvind Parashar (@ArvindParashar1) reported

    @JioCare there is no internet at Home since morning And usually the speed is pathetically slow. Earlier i had escalated and your regional head gave me assurances. But trust me you are a rubbish service provider. #jio #reliance

  • ur_adsr
    Akashdeep🦅 (@ur_adsr) reported

    @reliancejio sucks!!!

  • deeptech04
    Deep Saha (@deeptech04) reported

    @reliancejio The issue isn’t about having just 3 hours left on the plan. If this happens every month, that’s 3 hrs × 12 = 36 hrs (1.5 days) of paid validity wasted. Service Request: SR00003FFWIL Please investigate and fix this ASAP. @reliancejio

  • _iamPMS
    p m s (@_iamPMS) reported

    @JioCare I am also not able to contact customer care Call is getting auto cancelled And receiving the msg of cancellation..

  • Simply_exi
    C⁸H¹¹NO² (@Simply_exi) reported

    @JioCare I am a prepaid customer currently abroad, My verification with the local network (MTS) was completely successful, but my ₹121 Wi-Fi Calling pack is stuck in the 'Upcoming' queue and won't activate. Please manually push this pack to 'Current' from your backend

  • aloknitam
    Alok Kumar (@aloknitam) reported

    @JioCare @airtelindia A decade long Airtel user, I regret switching to Jio. Poor network and abusive behavior from your representative. My family has 7 Jio users, and all of us now want to port back to Airtel. Jio should be ashamed of this customer service.

  • cluelessthinks
    Clueless (@cluelessthinks) reported

    @reliancejio @JioCare Yo mother *******, 18008969999 is saying my issue will be resolved in October 8 and immediately get disconnected.

  • gopi_rathore
    Gopi rathore (@gopi_rathore) reported

    @JioCare There has been no improvement. I have raised this issue several times, but it is still not being properly addressed. Please take my complaint seriously and resolve the issue as soon as possible. #jio @JioCare

  • suneetmanoja
    SunMan (@suneetmanoja) reported

    @JioCare In my location, Jio has good network coverage, so not a coverage issue. Please check from your end for any recharge or activation-related issue with my number, instead of repeatedly sending the same message. This is only wasting time without resolving the issue. @reliancejio

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    "@JioCare @reliancejio Paid for 100MBPS, getting 1/5th the speed (20MBPS) for weeks. Store staff won't let me switch plans, customer care won't refund. This is unacceptable service. Resolve this immediately or I'm escalating to @TRAI "

  • bharatiitk
    Bharat D. Narhe🇮🇳 (@bharatiitk) reported

    Hi @JioAirFiberIn @JioCare @TRAI I applied for a JioAirFiber connection (Request No. LR00000RWZ4X) but the service was never provided. Despite repeated requests for cancellation and refund, it’s been over a year with no action. Please resolve this urgently.

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