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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Kakashi6211
    Kakashi (@Kakashi6211) reported

    @JioCare I want cancel the request and get my refund soon I called the agent and he says that it will take 20 days for refund why is it @JioCare ? And since then the agent is not taking my calls and also not initiating the cancel request There is no way to contact a Jio human customer

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare It’s been 4 days and you people from Jio are still just giving excuses and lectures. If you can’t handle the service properly, then shut down your business and tell people to switch to Airtel instead. You people don’t respect customers at all. @airtelindia u r better ?

  • tajamalmustafa
    Tajamal Mustafa Magri (@tajamalmustafa) reported

    @JioCare Hi Shubham, ORN/Booking Code: 6CD3228283 Transaction ID: CN00000H0L66 Booked Number: 7006062819 Registered Number: 9906662819 I already paid ₹299 and visited Jio Store & customer care, but my number is still not activated. Kindly resolve this issue ASAP.

  • yashraj1998
    Yash Raj Tiwari (@yashraj1998) reported

    @JioCare No reply received yet from nodal/appellate team even after detailed escalation mail. Internet still down since 6 days and complaints are being closed/rescheduled without technician visit. This is complete harassment now.

  • alz_grateful
    Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported

    @JioCare @JioCare Nisha, generic reply "Hi Arnab,don't you worry. We are working on your issue on priority allow us some time to get this issue resolved for you at the earliest. Thank you for your time and patience – Nisha". No ETA, nor say whether you give refund in my account or wallet.

  • life2explore25
    Aravinthan Ram (@life2explore25) reported

    @JioCare Hi, You have only replied. There is no solution provided..its been 5 days still i didnt get my connection.

  • shaikhshahbaz5
    shaikh shahbaz (@shaikhshahbaz5) reported

    Hello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtel @ViCustomerCare @reliancejio

  • parasuramanR4
    parasuraman R (@parasuramanR4) reported

    @JioCare You yourselves tested and confirmed the speed was only around 20 Mbps. Now suddenly saying “sufficient bandwidth available”without fixing the actual issue makes no sense. The problem still exists. Please provide a real resolution instead of closing requests with template replies.

  • amit_maurya95
    Amit Maurya (@amit_maurya95) reported

    @JioCare @reliancejio again network outage in airfiber from yesterday check the issue on priority

  • Ravi48203020
    #Farmer #ProudFarming (@Ravi48203020) reported

    @JioCare what happened to ur internet bludy mtherfcker??? It's worst mderchodo

  • YashKumar_18
    Yash Kumar (@YashKumar_18) reported

    Dear @JioCare, taking ₹899 from customers and then giving unusable network after just 2 days is unacceptable. No proper 5G, unstable 4G, outgoing calls failing, internet constantly dropping. This is not "True 5G", this is worst service quality. Resolve it immediately.@TRAI

  • dipak_jang37121
    Dev Singh (@dipak_jang37121) reported

    WTF has happened to @JioHotstar ? Ever since @reliancejio took over Disney+ Hotstar, the app has gone completely downhill. The UI looks cheap. They introduced Tadka. OMG that tadka is full of third-class shows, and all the new series are absolute trash.

  • Abdulravoof_13
    Abdul Feroz (@Abdulravoof_13) reported

    @JioCare Are you really looking at how your service team are working? Really disappointing!!! I’m thinking to post this publicly and disconnect the service..

  • NekibulHoque
    Nekibul Hoque (@NekibulHoque) reported

    @aksssgc @JioCare @reliancejio If not resolve then cancel it.

  • alz_grateful
    Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported

    @JioCare This is I am hearing since 65 days now. Can you say something concrete. First you do something check the progress then respond to customer. Don't reply anything **** here just sake of reply. -Nisha @JioCare team

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