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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sureshkuamr6
    Suresh kuamr (@Sureshkuamr6) reported

    Hey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.

  • RatneshSNMC
    Ratnesh Mishra (@RatneshSNMC) reported

    @JioCare If I choose relocation, will there be any relocation charges and is JioAirFiber service available at my new address? Check dm and reply

  • Abhishe61661799
    Abhishek srivastav (@Abhishe61661799) reported

    @reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...

  • RajKumarRising
    Bounce Back (@RajKumarRising) reported

    @Saurabh_Pinch @reliancejio This is very larger issue currently

  • John_Karthik
    Karthik (@John_Karthik) reported

    @JioCare @reliancejio I lost JioFiber connection on 16th June at 4PM, after multiple restoration deadlines, after 3 days I got the service restored message, but it did not happen. A service request has scheduled an appointment on 22nd June. This response is pathetic.

  • PiyushSipu
    Piyush Moharana (@PiyushSipu) reported

    @JioCare The issue is now resolved.

  • droy331
    D Roy 🇮🇳 (@droy331) reported

    @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

  • AkashBh35758434
    Akash Bhardwaj (@AkashBh35758434) reported

    @Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia

  • Eshaan251
    Eshaan25 (@Eshaan251) reported

    @sunipam @JioCare I had the same problem, the bouquet id change does work !

  • khanthefatima
    Fatima Khan (@khanthefatima) reported

    Can someone from @JioCare DM me as I try to figure out a problem please

  • MonsterMankar
    Monster Mankar (@MonsterMankar) reported

    @JioCare My jio fibre is not working, raised issue with customer care no support, they said it's pan India issue, said will restore at 5pm. STill it's not working. Need help on priority

  • rajdevsagar05
    Sagar Rajdev (@rajdevsagar05) reported

    @JioCare @reliancejio Formally approached the Appellate Authority seeking: • Accountability for the repeated service failures • Validity extension • Compensation of ₹25,000 for the prolonged outage, inconvenience, loss of productive time and deficiency in service NCH Docket No. 9542098.

  • seamnswing
    Simba (@seamnswing) reported

    Everytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown

  • RazulJaggi
    Razul∆*****™®© (@RazulJaggi) reported

    @reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.

  • roy_sachin773
    Sachin Roy (@roy_sachin773) reported

    @JioCare What about the previous work order issues on the same matter.

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