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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 120
Bengaluru, KA 99
Kolkata, WB 83
Āsansol, WB 1
Ahmedabad, GJ 55
Panaji, GA 3
Bhopal, MP 33
Rājkot, GJ 10
Sūrat, GJ 18
Hyderabad, TG 51
Chhindwāra, MP 32
Varanasi, UP 13
Chennai, TN 62
Delhi, NCT 51
Dombivli, MH 2
Udaipur, RJ 4
Ludhiāna, PB 16
Imphal, MN 7
Ranchi, JH 10
Patna, BR 46
Srinagar, JK 3
Airoli, MH 1
Lucknow, UP 31
Shillong, ML 9
Nāgercoil, TN 1
Bhubaneshwar, OR 22
Allahābād, UP 5
Jaipur, RJ 35
Gorakhpur, UP 1
New Delhi, NCT 49
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Walker_VjH
    Vijay Vj (@Walker_VjH) reported

    @JioCare I can't work properly, even I've restarted the router multiple times but still facing the same issue even after diagnostics, so I need someone to look at the router nd find what's happening here, or cancel the jio wifi...

  • bharatghelani2
    bharat ghelani (@bharatghelani2) reported

    @JioCare pls instead of pasting template answer take some corrective action to resolve my jioairfiber issue

  • GopalBhaire
    Gopal Bhaire (@GopalBhaire) reported

    It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

  • sunil9jan
    sunil thapa (@sunil9jan) reported

    @jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T

  • anantkatyayn
    Anant Katyayn (@anantkatyayn) reported

    @JioCare What's going on with Jio Fiber's service. It's down since yesterday, works for 10 or 15 mins then goes down for another 6 or 7 hours. This is not how you provide a service.

  • vivek27290
    vivek singh (@vivek27290) reported

    @JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.

  • pic9936
    PRIYANKA MISHRA (@pic9936) reported

    @JioCare just need a technician visit at my place as the customer care isn’t helping at all and they are not sending any technician to check just closing it saying we cannot send a technician as it shows no error from our end.@JioCare

  • ChhoteyLalSinng
    nk rajput (@ChhoteyLalSinng) reported

    @reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!

  • MohitChandak_
    Mohit (@MohitChandak_) reported

    Extremely disappointed with @JioCare @reliancejio . My Jio AirFiber has been down for 2 days now. A technician visit was scheduled after my complaint, but no one showed up — no call, no update. This level of service is unacceptable. Please resolve this immediately. #JioAirFiber

  • BrajMrinal
    Mrinal 🇮🇳 (@BrajMrinal) reported

    @JioCare I am not going to repeat the same story again... last time you guys only issued the services request number after getting all the details...i had ordered Sim on 31st March and now it is 14th April. I no longer want to wait for Sim delivery..please cancel and refund my payment

  • digital_abhip
    Abhishek Pandey (@digital_abhip) reported

    @JioCare Thank you for your service. I have paid airtel india @airtelindia and thr cconnection is happening tomorrow morning. I shall let this month pass and wont oay thr bill for jio fiber. You fix it or break it. Also portinng my sim to airtel now

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider

  • VayamBajaj
    ♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported

    @JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.

  • DuttUpadhyay
    Nikhil Dutt Upadhyay (@DuttUpadhyay) reported

    @JioCare Order Number NO0001CC3K7M Service request no SR0000328FP9

  • foolsmanual
    Unaccompanied Thinking (@foolsmanual) reported

    @JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !

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