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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 132
Shiliguri, WB 9
Chennai, TN 55
Guwahati, AS 58
Shimla, HP 3
Ranchi, JH 10
Mumbai, MH 147
Pune, MH 124
Chhindwāra, MP 95
Meerut, UP 17
Gurgaon, HR 6
Jaipur, RJ 47
Hyderabad, TG 77
Bengaluru, KA 116
Sūrat, GJ 14
Shillong, ML 16
Bhopal, MP 50
Delhi, NCT 71
Ahmedabad, GJ 64
Morādābād, UP 2
Coimbatore, TN 16
Patna, BR 52
New Delhi, NCT 73
Lucknow, UP 42
Raipur, CT 5
Vadodara, GJ 19
Nagpur, MH 20
Vijayawada, AP 11
Indore, MP 22
Ghāziābād, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • raviprai_live
    Ravi Rai (@raviprai_live) reported

    @JioCare My JioFiber installation is pending from a week. KYC already done a week back. The representatives are not picking up calls anymore. Can you assist or refund? This is bad service and unbearable

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    Daily Jio network issues — slow internet, call drops, and no connectivity. Called customer care multiple times but still no solution. @JioCare @reliancejio @TRAI please take this seriously. #JioDown

  • Ghanshy52492936
    Ghanshyam Deore (@Ghanshy52492936) reported

    @JioCare @JioCare Problem not yet resolved. Kindly close my jio air fiber connection.

  • styleeeee113125
    styleeeee (@styleeeee113125) reported

    Is jio 5g down???? @reliancejio @JioCare

  • Shiru_108
    Tatyasaheb (@Shiru_108) reported

    @JioCare And why should I reschedule? If I’m available from last 10days If u can’t provide service after paying u guys

  • AmarSah97161646
    Amar Saha (@AmarSah97161646) reported

    @JioCare No such order number or SMS found in the alternate number. Please call to your Uddhab Baidya +91 93397 30710, who called me to deliver the SIM but didn’t came to me. Otherwise I'm to go for other Network.

  • KeshavGarg68648
    Keshav Garg (@KeshavGarg68648) reported

    @JioCare @JioCare #jiofiber My AirFiber is suspended but no one came for equipment pickup for 4 days. Please fix this.

  • harshita744
    Harshita Agrawal (@harshita744) reported

    Dear @JioCare , I raised an SR 3 days ago but no one has visited yet. Customer support is also not helping with any proper update. Is this the kind of service customers should expect? Do I need to disconnect the connection now?

  • AravindAwa811
    Aravind (@AravindAwa811) reported

    @JioCare @reliancejio Pathetic and irresponsible service from JioFiber. My internet has been completely down for days and despite repeated complaints, there has been absolutely no proper response or resolution from your team.

  • KokaShahid35085
    Koka Shahid (@KokaShahid35085) reported

    @JioCare My jio fibre is not working since 48 hours but still no one visted my location to sort out the problem after making various attempts and assurances from customer care

  • ahirahir305
    Mihir @hir (@ahirahir305) reported

    22 hours and still mobile internet is not working. No proper response, no solution, nothing. Customers are suffering while Jio support is doing absolutely nothing. This is unacceptable service from such a big network company. Fix it immediately. #JioDown #Jio @JioCare

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    It’s been 2 days since @JioCare said my issue was “forwarded to the concerned team,” and still zero resolution. No follow-up, no engineer visit, no accountability. My JioFiber internet has been unstable for 5 days now and this is beyond frustrating. How long does it take to fix a basic service issue? Resolve SR0000357VZH immediately. #JioFiber #PoorService

  • utpal_acharya
    Utpal (@utpal_acharya) reported

    @JioCare I have been a JioFiber subscriber for a long time. On 06-04-2026, I lodged a complaint (Service Request ID: SR0000357QR3) regarding the disconnection of my JioFiber (No. +91-3817960450).  The scheduled date for the engineer’s visit was 7-4-26, but no one has come.

  • MirajAli18609
    Rohan (@MirajAli18609) reported

    Terrible experience with @JioCare! The high ping makes gaming impossible. 😡 Fix it or I’m deactivating this SIM. Airtel was way better for gaming. Porting back soon if this continues! 👎 #JioNetwork #Gaming #Airtel

  • _pamm0
    Pramod Kumar (@_pamm0) reported

    @reliancejio @JioCare @Pluxee_india My jio app says 0 convenience fees but charged 821.16 for a 799 plan. Why should I even use a network and telecommunication card if I have to pay extra amount every time.

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