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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mayur_mayur21
    Mayur Prajapati (@mayur_mayur21) reported

    @JioCare can you help me to get rid of your poor network of Internet ?

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Navin, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏

  • guru_dp
    Dharmesh Prajapati (@guru_dp) reported

    @JioCare Here's a polished, firm version: For how much longer? It's been more than a month already, and I genuinely feel let down. I chose Jio because I believed it had one of the best network support teams, but based on my experience so far, I'm beginning to feel I was mistaken.

  • pratima_mantri
    Pratima mantri (@pratima_mantri) reported

    @JioCare Why the hell it is so difficult to reach you? I want to disconnect my jio fibre and just trying all ways out but it seems a customer cannot reach out to you in case he wants to disconnect his jio service.

  • AbhishekDBajaj
    Abhishek Bajaj (@AbhishekDBajaj) reported

    @JioCare No update yet and nothing has bee done only bill payment reminder is bekng send. Did you all have any kind of shame before asking for payment without service but you continuously taking money without service. Ambani should be shameful to loot country people like this.

  • jain_bhartiya
    jainited.1008 (@jain_bhartiya) reported

    @JioCare 3. Due to the very slow soeed change in IP I can't office work 4. My whole week Monday to Frida gone waste with working because were not loading due to slow speed. 5. I've already registered complaints to the customer in last 5 days but the same issue persist. @TRAI @JioCare

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Sukhmeet, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏

  • BonaganiV39503
    Hunter 🟣 $LOL (@BonaganiV39503) reported

    Hey @airtelindia, Charged a ₹100+ late fee for just 1 time delay! Highly disappointed with this customer service. I have been a loyal customer, but if this unfair penalty is not waived off immediately, I am porting out my connection to @JioCare today itself. Fix this ASAP!

  • vishwaprab74822
    villain 😶 (@vishwaprab74822) reported

    Dear @JioCare @reliancejio , Your AirFiber service is extremely disappointing. Frequent disconnections, poor speeds, and unreliable internet have made it unusable. Customer support provides no real solution. Please fix your network and improve your service quality. #JioAirFiber

  • Viraj_s_thorat
    Viraj Thorat (@Viraj_s_thorat) reported

    @JioCare @JioCare @reliancejio Service Request No. SR00003C2FWZ closed successfully? How ? And what was success? How on the earth can it be closer without informing the customer about the outcome? What kind of customer support is that? Eagerly waiting to know the outcome. Please update.

  • SardaJinit
    Jinit Sarda (@SardaJinit) reported

    @JioCare But not even one person came to resolve the issue over the last 5 to 6 days @JioCare

  • Viraj_s_thorat
    Viraj Thorat (@Viraj_s_thorat) reported

    @reliancejio @JioCare @reliancejio Service Request No. SR00003C2FWZ closed successfully? How ? And what was success? How on the earth can it be closer without informing the customer about the outcome? What kind of customer support is that? Eagerly waiting to know the outcome. Please update.

  • vishwaprab74822
    villain 😶 (@vishwaprab74822) reported

    @JioCare This same issue keeps happening again and again. The service works fine for a few days, then it becomes terrible. All you do is give the same useless responses, but nothing actually gets fixed. @JioCare #JioAirFiber

  • br0_its_pr0
    Fazal Sharfuddin (@br0_its_pr0) reported

    @JioCare Now I replied you, yes I confirm, I'm facing the same issue what im telling you again and again

  • IshaanG17101238
    reater (@IshaanG17101238) reported

    @reliancejio @JioCare Seriously it's been a day we complaint about it and I don't know from where they are bring the engineer who will fix the internet. Why are you not providing a human to talk and complaint about the issue because your ai doesn't know anything

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