Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 58 |
| Mumbai, MH | 276 |
| Ghātāl, WB | 1 |
| Bhubaneshwar, OR | 42 |
| Chhindwāra, MP | 260 |
| Bengaluru, KA | 143 |
| Rājkot, GJ | 14 |
| Kolkata, WB | 129 |
| Delhi, NCT | 103 |
| Bhopal, MP | 89 |
| Shimla, HP | 4 |
| Kurukshetra, HR | 1 |
| Rewāri, HR | 1 |
| Ahmedabad, GJ | 94 |
| Pune, MH | 193 |
| Pānīpat, HR | 3 |
| Jabalpur, MP | 12 |
| East Delhi, DL | 1 |
| Āsansol, WB | 6 |
| New Delhi, NCT | 103 |
| Nashik, MH | 23 |
| Jaipur, RJ | 54 |
| Botād, GJ | 1 |
| Salem, TN | 8 |
| Hyderabad, TG | 103 |
| Chandigarh, CH | 34 |
| Vadodara, GJ | 44 |
| Hisar, HR | 1 |
| Shiliguri, WB | 17 |
| Lucknow, UP | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Kumar (@iamnothing90) reported@JioCare , can apettle authority number or any exclation number , i order jio connection post that service manager behaving rude(do whatever you want) and not lifting the call more than 10 calls i have made , no reply and ivr call as only one option. Order number :- NO0001EUVV9M
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prabodh shirke (@parimyangel) reported@JioCare Please don't send me a generic reply saying the issue will be resolved within 24 hours. I want this network and internet problem fixed as soon as possible, along with a clear explanation of what is causing the issue and when it will actually be resolved.
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Srikar_Reddy (@user_reddy) reported@reliancejio increase the 5G data prices please.. every idiot having access to the internet has become kind of irritating…
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ashish bachani (@ashi0918) reported@JioCare This issue has been pending for over a week despite repeated followups.I only keep receiving automated replies, while no actual progress has been made Kindly arrange the installation now or have a senior representative contact me with a confirmed resolution timeline @reliancejio
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Bimalmahakul3 (@Bimalmahakul3) reportedNo network coverage whenever there is power outage at our area. We are unable to call or use data. It is available only when there is power supply ON. Previous year also I had complained regarding same issue. @reliancejio @JioCare please help @TRAI
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Dheeban Chakravarthi (@DheebanCK) reported@JioCare You guys are absolute cheats. You ask for details on DM. I provide all the details. Then you disappear again. You are not fit to do this service.
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ROMAN SAAR (@rohit6446673800) reported@JioCare This phone was using Jio True 5G earlier. Please recheck my device compatibility and network provisioning, as 5G stopped working only recently."
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Dikshita Vasava (@DikshitaVasava) reported@JioCare I'm not satisfied with the service. My Jio AirFiber has not been working since 9 July, and no engineer has visited my home yet despite multiple complaints. How long am I supposed to wait?
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Satheesh Karamala (@SatishKaramala) reported@JioCare @JioCare reply: @JioCare Please stop sending generic responses. My concern is very specific: * The State Escalation (SR00003CI8GF) has been marked Resolved, but my JioFiber connection is still not restored. * The original Service Disruption (SR00003CERMZ) is still open.
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Pathik Joshi💪 (@pathikj80) reportedDear @JioCare @reliancejio You couldn't resolve the issue. I hv faced frequent loss of service over last 2 months. Barely able to use it. After clearing all bills, I have been requesting termination of the services over email since yesterday. Yet to receive any communication.
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Ashutosh Prakash (@ashutoshprakas) reportedYour network is really bad in btm layout bangalore, please fix @JioCare
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Avneet Singh (@avsingh90) reported@reliancejio @JioCare @JioCare Extremely disappointed with the service. My Jio Fiber connection (+91-1203250394) has been down since yesterday evening. I couldn’t reach customer care, and when I contacted your field technician,
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Harsh Lekhwani (@HarshLekhwani5) reported@reliancejio @JioCare @JioCare if you don't care about my issue then just tell me, don't keep asking me same things if you can't provide me any help
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Ankit Manglam (@AnkitManglam) reported@JioCare has found another level of cheapness they are asking me to pay for additional charges even though I cancelled there subscription 1 day before the plan was going to expire but they can't compensate for the time period there services was down even though it was prepaid...
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Avneet Singh (@avsingh90) reported@reliancejio @JioCare The most shocking part was when I informed him that I was recording the call and would escalate the matter to the Nodal Officer via email. His response was, “Go ahead, no problem.” This clearly reflects the lack of accountability and concern for customers.
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