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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 48
Mumbai, MH 129
Chhindwāra, MP 71
Guwahati, AS 52
Varanasi, UP 26
Bengaluru, KA 103
Nashik, MH 18
Bhopal, MP 43
Dhanbād, JH 2
Jamshedpur, JH 3
Kolkata, WB 117
Durgapur, WB 6
Morinda, PB 3
Jaipur, RJ 37
Udaipur, RJ 6
Pānīpat, HR 6
Meerut, UP 14
Haridwar, UT 4
Bānposh, OR 4
Raurkela, OR 4
Delhi, NCT 63
Shiliguri, WB 7
New Delhi, NCT 60
Pune, MH 125
Hyderabad, TG 64
Vadodara, GJ 17
Kohima, NL 2
Chennai, TN 57
Salem, TN 3
Fatehpur, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • LovkushVer97637
    Lovkush Verma (@LovkushVer97637) reported

    @JioCare @reliancejio @_MukeshAmbani I am facing a wire cut problem since 1 month. I had made several complaints but till now I didn't get any solution. Even till now no one visited at my place. I was also calling some of the representatives but they also stopped replying.

  • idrees_zargar
    idrees zargar ✌ (@idrees_zargar) reported

    @JioCare @JioCare i am unable to reschedule my appointment. it is showing from last 8 days that "Assigning an engineer" but no one has visited yet and my problem has not been solved. kindly fix this issue earliest. i am facing huge problems

  • chulbul15531592
    rucha pillai (@chulbul15531592) reported

    @Ashnik2014 Hi, I faced the same issue, I was wrongly charged for international roaming despite not traveling abroad. Later I switched to @JioCare, and since then I haven’t faced any issues, plus the connectivity has been great.

  • giri_pailla
    P.M.Giri (@giri_pailla) reported

    @reliancejio @jio_fiber - Jiofibernet continuesly not working since early morning today, location pincode 508211. Please resolve ASAP.

  • Diptikrushna7
    Diptikrushna (@Diptikrushna7) reported

    @JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..

  • parasrampuriass
    parasrampuria (@parasrampuriass) reported

    @JioCare I saw some video that I share that he said port to vi and airtel he was reparing your jio network

  • Incohbeing
    ritesh aggarwal (@Incohbeing) reported

    @JioCare Hi Shubhangi! My patience is wearing thin, all i have been is patient. My service request has no engineer assigned now. I don't know if this will ever be solved. As per your policy, after 72 hrs I can escalate to the nodal officer. But you guys don't provide the number

  • ANOOPKAUL2
    Anoop Kaul (@ANOOPKAUL2) reported

    @reliancejio 2 days back a fire took place on the electric pole in Sewak Park Dwarka Mor Delhi. All cable of service providers burnt. Airtel people started the work and fixed the connection but JIO is sleeping.All JIO customers are suffering. Immediate action required.

  • madbruno8
    Bruno Bruno Bruno (@madbruno8) reported

    @JioCare @JioCare you are useless. You cant even get a relocation done. You've been delaying it for a month now and the recharge is almost over. All you say is technical issue delay. grow up. tell me how do I escalate this? who do I reach out to get this solved?

  • AdityaP71468713
    Aditya Pratap Singh (@AdityaP71468713) reported

    @JioCare If it’s a temporary issue. Then 100 days me bhi shi nhi huya@jiocare

  • Pokarpunitr
    Punit Patel (@Pokarpunitr) reported

    @JioCare DM for what. Every time same message DM. Talk to publically so all user know about the issue in many villages. @CMOGuj

  • JioCare
    JioCare (@JioCare) reported

    @DilipPusala @reliancejio Hi Dilip, we are here to help you. We see that the engineer will visit your location. Once the installation is complete, the engineer will give you a demo of all the services. You will receive an SMS with the order completion code. Please share the code with the engineer (1/2)

  • AmDishu
    SpiritXtitan (@AmDishu) reported

    @JioCare absolutely pathetic service, my wi-fi has been out of network for two days, how many times do I have to call you and beg for service support?

  • MahadevChhanga
    MAHADEV CHHANGA (@MahadevChhanga) reported

    This is to raise a very serious complaint regarding the extremely poor network coverage in vill.-Dhaneti,Kutch,Gujrat-370020. For the past several months @JioCare in our area has been suffering from no proper signal, frequent call drops and very slow internet. done MNP by me.

  • toxic_boy_2004
    Naveen Kumar P (@toxic_boy_2004) reported

    @JioCare @JioCare @reliancejio My technician visit for SR00002KQ1IU was scheduled for yesterday, April 29, 12-1 PM. NO ONE SHOWED UP. Stop replying with the same script from 5 different agents and actually fix my fiber. It’s been down since April 26. Unacceptable. #JioFiber #BadService

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