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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 251
Srinagar, JK 3
Delhi, NCT 97
Bhopal, MP 90
Jalandhar, PB 4
Nashik, MH 21
Pune, MH 178
Vadodara, GJ 24
Ahmedabad, GJ 75
Nagpur, MH 32
Jaipur, RJ 58
New Delhi, NCT 110
Kolkata, WB 143
Kanpur, UP 25
Kalyān, MH 1
Guwahati, AS 77
Mumbai, MH 274
Durgapur, WB 9
Imphal, MN 10
Dhanbād, JH 8
Mohali, PB 3
Salem, TN 8
Bengaluru, KA 154
Agartala, TR 6
Dimāpur, NL 16
Dārjiling, WB 1
Panaji, GA 6
Chandigarh, CH 32
Patna, BR 56
Udaipur, RJ 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sachin_bishnoi7
    सचिन 🇮🇳 (@sachin_bishnoi7) reported

    @JioCare using jio air fiber worst network to have on.

  • SadainShahid
    Sadain🇮🇳❤️ (@SadainShahid) reported

    Hey @JioCare, I recharged with a plan that includes a @JioHotstar subscription, but I still can't access JioHotstar. It keeps asking me to upgrade my plan instead of activating the included subscription. Please resolve this issue. #Jio #JioHotstar

  • Shubham02_03
    Shubham (@Shubham02_03) reported

    15+ days. No resolution despite repeated calls, emails, and follow-ups. Only bot replies and false assurances. I've now filed a formal complaint with @jagograhakjago (Docket No. 9765478). @JioCare @reliancejio, I hope this finally gets resolved.

  • Khanak_N
    Khanak N (@Khanak_N) reported

    @JioCare Hello @JioCare . . What is the status of my service request for new connection? I haven't yet recieved any update from engineering team for installation of the Jio air fibre connection. Please look into it

  • gnatani0605
    Gaurav Natani (@gnatani0605) reported

    @reliancejio @JioCare @_MukeshAmbani Bad Jio network in Mumbai Kindly look into this due which we face lots of issue

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare @JioCare got call from engineer and asking for OTP without resolution and visiting?

  • harika_indu
    Indu (@harika_indu) reported

    @JioCare I already shared last week.. 5G not working.. mobile network is always in LTE Even in open areas.. its not just in one area.. check your network in entire hyd Jio fiber also not working properly

  • caustickonar
    Caustickonar (@caustickonar) reported

    @JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours

  • sukase_kundan_5
    Kundan Sukase (@sukase_kundan_5) reported

    Hi Jio team, I recently subscribed to your Jio Airfiber service. But my installation is not progressing. Even Mr Atul is not responding now (+91 79770 78395). If this is not taken seriously, i am happy to cancel and take back my money. @JioCare

  • Pinku1302
    Rakesh (@Pinku1302) reported

    @JioCare @DoT_India @TRAI any update ? Once issues will get resolve #Jio will extend the services for impacted days ?

  • javeri_hiren
    प्रारब्ध (@javeri_hiren) reported

    @JioCare pathetic customer service for jio fiber

  • itsmehimanshu08
    Himanshu Raut (@itsmehimanshu08) reported

    The service and customer care people of @JioCare are a crap. I had placed an order for a prepaid sim through their MyJio app 2 days back. I got the numbers of three different delivery boys but none of them turned up to deliver the sim.

  • SarajitBanik1
    Sarajit Banik (@SarajitBanik1) reported

    @JioCare I've shared all details, screenshots and evidence via DM. Please read the complete context instead of sending another generic reply. If you truly want to help, review everything first and then take appropriate action. We need only better service nothing else.

  • apersoninfinity
    a_person_from_infinity (@apersoninfinity) reported

    @JioCare @reliancejio the 5g internet is to slow in my apartment in adani Shantigram, Ahmedabad, Gujarat please do something for it.

  • gravyhravi
    Gaurav (@gravyhravi) reported

    representative spoke to me. As a paying customer, I expect respectful communication and a genuine effort to resolve my issue. I request @JioCare to look into this matter, arrange a replacement for the faulty remote if required, and ensure better customer service. Kindly resolve

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