Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 166 |
| Dimāpur, NL | 7 |
| Chhindwāra, MP | 150 |
| Bengaluru, KA | 131 |
| Pune, MH | 125 |
| Guwahati, AS | 64 |
| Sūrat, GJ | 19 |
| Cochin, KL | 16 |
| Delhi, NCT | 74 |
| Jabalpur, MP | 5 |
| Chennai, TN | 65 |
| Kolkata, WB | 155 |
| New Delhi, NCT | 89 |
| Ranchi, JH | 14 |
| Pānīpat, HR | 10 |
| Bānposh, OR | 10 |
| Mangalore, KA | 4 |
| Kanpur, UP | 36 |
| Barddhamān, WB | 1 |
| Thāne, MH | 3 |
| Ludhiāna, PB | 21 |
| Shiliguri, WB | 16 |
| Gurgaon, HR | 10 |
| Indore, MP | 33 |
| Jaipur, RJ | 55 |
| Coimbatore, TN | 16 |
| Agra, UP | 17 |
| Nagpur, MH | 24 |
| Bhopal, MP | 57 |
| Imphal, MN | 11 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝕭𝖍𝖆𝖆𝖗𝖆𝖙𝖘𝖍𝖆𝖗𝖒𝖆𝖔𝖋𝖋𝖎𝖈𝖎𝖆𝖑 (@BforBharat) reported@JioCare Hey Ashwarya! You said you will send me a link for direct DM to Jio but again you send me a regular message . Anyways you asked for my bank details here you go : Customer ID : 411062186451 Register Mobile Number : 9769093655
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Afzal Pradhan (@AfzalPradhan11) reported@JioCare Hi, this issue is pending for too long and my JioFiber is still not working properly. Please escalate this complaint on priority as I am facing serious inconvenience. Kindly share the exact resolution time.
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Rajendra (@Polkaa4781) reported@JioCare I am receiving eta for same day resolution from last 8 days. Where's your customer support?
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Rakesh KL (@KLRakesh37) reported@JioCare Thanks for great service , with 10 hours of request we got new Jio connection and remove the problematic @Airtel_Presence . I would say your representative (Mohan) Has zero accountability. @airtelindia . Am sure you gonna loose 4 more connection from my family once package done
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Nicky Tiwari (@NickyTiwari14) reported@JioCare My office work is getting badly affected because of your poor service. If an engineer visit is being scheduled, then why is nobody showing up? Have you people even followed up on this issue? What exactly are you doing for customers apart from giving false visit updates?@JioCare
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vishal kumar (@vishalk59805267) reported@JioCare I think there is no any timeline of "resolved soon" as no one has attended my complaint yet. No technician has visited yet. Very poor service from jio after taking 5 months rental in advance. Please take your this dustbin box.
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brij (@ankit86546121) reported@JioCare Still my problem is not resolved. Installation not done yet. I have already paid for jio fibre. Refund my money. I don't want your wrost services. I'm not fool. Your team is totally poor.
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Sanatani Brij (@Bharat_Meri_Jan) reported@Lawyer_Kalpana @JioCare jio is worst
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare So let's just cancel this, if your team is like this before installation how it will be afterwards(2/2). I ask just 1 thing, cancel my booking with LR number : LR000015JOPC
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Sohil Singh Jhuti (@sohilsingh22) reported@reliancejio @JioCare you guys don’t care at all! Customers pay for services and this is your service? Been 2 days and almost 3 now that my internet (fiber) is down and yet an engineer is to be Assigned! You guys aren’t helping ! #poorservice
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dishank jain (@dishankdj) reported@JioCare Extremely disappointed with JioFiber support. Paid ₹5306 for a new connection on 25 Apr 2026, but installation was declared not possible by your engineer. Cancellation requested on 30 Apr. Only ₹863 refunded. Remaining ₹4443.46 still not refunded @JioCare #JioFiber
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9to5 Cinephile (@sujithkrishna68) reportedHey @JioCare. Since today morning we are not getting Internet at my home. Tried raising ticket & going to local Jio Office. Didn't work. Service engineer didn't show up & I had to reschedule for tomorrow. Request id: SR000036G0KB Locality: Shadnagar Solve this problem ASAP.
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Kuldeep Suyal (@Kuldeep_Suyal27) reported@JioCare Hi, please guide me how do I cancel it, wvwrywhere it is showing me status only, pls cancel my booking, i don't want to continue further with this, tried calling your agent who helped me while booking, now he's not recieving my calls, one time he received and was very rude(1/2)
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Dr.Anamika Saini (@ana_anamika95) reported@JioCare @JIOAIRFIBERIN after I’ve already explained everything multiple times. Instead of listening or checking the complaint history, I’m forced to repeat myself daily.After wasting my time for a few minutes, the call was simply disconnected with another empty assurance that I would get an update soon
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Dr.Anamika Saini (@ana_anamika95) reported@JioCare @JIOAIRFIBERIN Is disconnecting customers now part of your resolution process? paid for a service,not for endless followups, repeated explanations, n disrespectful support.This level of negligence, poor customer handling, and failure to resolve issues is completely unacceptable. @JIOAIRFIBERIN
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