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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jabalpur, MP 7
Bhopal, MP 66
Pune, MH 134
Shillong, ML 25
Chhindwāra, MP 162
Kolkata, WB 156
Guwahati, AS 69
Mumbai, MH 168
Dimāpur, NL 8
New Delhi, NCT 97
Aurangabad, MH 7
Bengaluru, KA 137
Ahmedabad, GJ 86
Chennai, TN 65
Salem, TN 3
Kanpur, UP 41
Coimbatore, TN 18
Bhubaneshwar, OR 26
Patna, BR 53
Indore, MP 40
Kālna, WB 4
Chandigarh, CH 35
Thiruvananthapuram, KL 14
Hyderabad, TG 83
Lucknow, UP 43
Dombivli, MH 3
Sūrat, GJ 19
Varanasi, UP 27
Meerut, UP 20
Agartala, TR 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • trips_shubh
    shubhendu tripathi (@trips_shubh) reported

    @aravindavk @JioCare Customer taken granted in India as usual

  • ROMEO__KILO
    Rajesh (@ROMEO__KILO) reported

    @jio_fiber despite timely recharge @netflix not working & asking payment ??? Your WhatsApp also saying no active plan available. Is it a joke ?? @JioCare pls wake up & help!

  • Sanufz0929
    Kumar Sanu (@Sanufz0929) reported

    I only receive automated messages asking me to follow steps instead of connecting me to a real customer care executive. This is extremely frustrating and is affecting my work badly. Kindly resolve this issue ASAP and arrange proper customer support. @reliancejio @JioCare @Jio

  • jay_gee_ess
    Jnanesha Shenoy राष्ट्र सर्वोपरि (@jay_gee_ess) reported

    @ANI @nishikant_dubey Sir, please make provision for penalising the defaulting service providers including government's favourite @reliancejio who has the highest tariffs but poor response to the aggrieved subscribers ! This purely because of no accountability, once paid suffer for a year 😭

  • yogiKshitijsing
    KshitijSingh (@yogiKshitijsing) reported

    @JioCare Nothing happened yet . I want to close my jio airfiber connection I am frustrated because it has been 3 months the issue is still same . I want a technical visit but no body cares .

  • T__Chai
    Teayakkar (@T__Chai) reported

    Very disappointing customer experience for JioFiber from @reliancejio @JioCare . I don't even know how to claim refund for this now.

  • RisingIndia81
    Rising India (@RisingIndia81) reported

    @JioCare issue public notification2larger consumer base if it is affected bt no u will just write com templates&that2 nt even read wat customer is asking. It's been more than 19 hours jio airfiber is completely down,it's complete outage.who is accountable for this @JM_Scindia 2/2

  • HrithiKTagore76
    Rithik thakur (@HrithiKTagore76) reported

    @JioCare @reliancejio I orderd new airfiber and got installed today. Technician demanded me money for the installation and for the petrol.when i called the manager his tone was very bad and told me that u will have to pay. If u will not u will regret.i have proof as recording

  • Manishind89
    Manish जन सेवक (@Manishind89) reported

    @JioCare Very bad internet connection very bad Service JioFiber @jio_fiber

  • Pavan39976111
    Pavan (@Pavan39976111) reported

    @JioCare Instead of assigning representative again for the existing issue . Can’t u just escalate this to concerned office and staffs? How many more days ur representative need to give a call to me and visit for installation.

  • akshaym6454
    Akshay Mishra (@akshaym6454) reported

    @JioCare Still there is no resolution. Do one thing, if this is the level of your service, then please refund my money and take your setup back. I would happily use @airtelindia @Airtel_Presence or any other local service provider.

  • akshat__sharda
    Akshat Sharda (@akshat__sharda) reported

    Facing continuous issues with my JioFiber broadband connection. Internet has been down and there’s no proper resolution yet. Extremely frustrating while working from home. Requesting urgent support from @JioCare @reliancejio to resolve this ASAP. #JioFiber #JioDown

  • me_d_sushant
    जयकांत शिक्रे (@me_d_sushant) reported

    @JioCare wish to cancel my fibre connection, you customer care executive are not responding, wasted my 30 minutes

  • Urban_wolf1804
    Saggy...𓀛🔥 (@Urban_wolf1804) reported

    @JioCare @HotstarReality no solution provided till now

  • manish046mpec
    Manish Pandey (@manish046mpec) reported

    @JioCare and also recharged on my existing sim but it's still not activated. Money is taken but service not given please check and fix it

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