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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JioCare
    JioCare (@JioCare) reported

    @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • Sureshkuamr6
    Suresh kuamr (@Sureshkuamr6) reported

    Hey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.

  • jkk270790
    jkk (@jkk270790) reported

    @JioCare I am facing jio fiber issue since today afternoon Still not resolved? What’s happening??

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare And when I'm trying to call your customer care call disconnected automatically multiple times

  • satishgupta026
    Satish gupta (@satishgupta026) reported

    @JioCare Message Message playing but not make efforts to solve issue ,i tweet than you reply but where are not working to solve problem it's my 105th tweet regarding Mobile network problem. Are you really serious to solve issue only reply not working on correct direction.

  • hanshu_143
    Hanu Thellapandla (@hanshu_143) reported

    It's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare

  • Amit55134620
    Amit kumar (@Amit55134620) reported

    @Saurabh_Pinch @reliancejio @airtelindia Most poor network.....

  • roy_sachin773
    Sachin Roy (@roy_sachin773) reported

    @JioCare What about the previous work order issues on the same matter.

  • agrawal_sanjeet
    𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported

    @JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

  • qnasir
    gabbar ناصر (@qnasir) reported

    This is my final message—if this isn't resolved immediately, I will disconnect Airtel and switch to JioFiber. Extremely disappointed with the service. @JioCare

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare Problem is the service quality I am using jio services from more than last 4 years.

  • WildBwoy
    WildBwoy  (@WildBwoy) reported

    @JioCare Responded you back , please have this fix on priority, its been weeks facing the issue

  • DeDefinite
    NikhilJ (@DeDefinite) reported

    Hello, I am experiencing internet issues on my JioFiber since morning, the wifi is connected, internet works for sometime and goes out automatically, the myjio app says no problems found but I am experiencing issues, please raise a service req asap @JioCare #jiofiber, check DM

  • vickygeetha28
    Tyson Vignesh (@vickygeetha28) reported

    @JioCare I am experiencing issues with my Jio fiber today. Router has green light but no connection since morning. Please help.

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