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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 220
Guwahati, AS 72
Bengaluru, KA 144
Hyderabad, TG 125
Durgapur, WB 10
Kolkata, WB 151
Mohali, PB 2
Sūrat, GJ 26
Bhopal, MP 84
New Delhi, NCT 107
Thiruvananthapuram, KL 17
Delhi, NCT 81
Chennai, TN 75
Chhindwāra, MP 219
Varanasi, UP 23
Shiliguri, WB 23
Visakhapatnam, AP 9
Nawāda, BR 1
Sopur, JK 7
Ahmedabad, GJ 90
Indore, MP 54
Āsansol, WB 4
Chandigarh, CH 30
Patna, BR 53
Udaipur, RJ 11
Bathinda, PB 1
Bhīlwāra, RJ 4
Pune, MH 112
Chās, JH 2
Jodhpur, RJ 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pratimdasgupta7
    Pratimdasgupta (@Pratimdasgupta7) reported

    From 2 p.m. JioFiber services are down, called customer care they mentioned the issue is happening PAN India. It's been 5 hrs ! @JioCare @reliancejio

  • adiverma1234
    aaaa... (@adiverma1234) reported

    @JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there

  • Real077
    shaikh Azim (@Real077) reported

    @JioCare @reliancejio My JioFiber Order ID: NO0001DY41PQ is still not installed. On 9 June, engineer Swapnil Girge completed KYC but did not perform the installation. He promised to return on 13 June, but since then there has been no response from him. Please support.

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Technician is not reachable tracking is not available JioFiber customer service email is not reachable how can we track the details?

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare And when I'm trying to call your customer care call disconnected automatically multiple times

  • JorseBolo
    Siddharth Patkar (@JorseBolo) reported

    @JioCare the internet isn't working properly and the speed for the past few days is terrible. The range has also suddenly stopped reaching my bedroom. Even with the lan cable there is no internet.

  • arpitmehta0302
    arpitmehta (@arpitmehta0302) reported

    @JioCare It's been more then a month and no one has shown up to fix a simple net issue. Very bad experience least to say

  • hanshu_143
    Hanu Thellapandla (@hanshu_143) reported

    It's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare

  • rohitd0345
    Rohit Patil (@rohitd0345) reported

    @jayantneo89 @reliancejio @JioCare Please go with another service provider dude they are the worst they are they don't have any customer services proper ly

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?

  • ccwadher
    Chaitanya Vadher (@ccwadher) reported

    @JioCare 1 week passed since your reply about my refund request of jio fibre which you have not installed pathetic customer support I have not expected this. Please proceed my refund immediately otherwise I have to take this matter legally @JioCare @reliancejio

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

  • RakeshVirendra
    Virendra Rakesh (@RakeshVirendra) reported

    @JioCare Its your job to call the customer and confirm the appointment, and why no one visited today

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?

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