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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • crilmoist
    CRILMOIST (@crilmoist) reported

    @JioCare Sent, kindly fix ASAP

  • kerulkataria
    kerulkataria (@kerulkataria) reported

    @reliancejio Slow network problem is occurring continuously since 2025 in our area. Most of people are using jio, but all are facing the same issue. We have given complaints many times, but we got the same result. We are approximately at 21.2° N latitude and 73.1° E longitude.

  • mintu1983
    MITHESH SHETTY (@mintu1983) reported

    @JioCare @reliancejio @JM_Scindia It has been 3 weeks since I raised a complaint regarding a new SIM purchase. The SIM has neither been delivered nor has any refund been processed. Despite submitting all the required documents, there has been no proper response or resolution.

  • SP72154
    Sachin Piliya (@SP72154) reported

    @JioCare My Jio service has been deactivated for the last 2 days. I have already emailed customer support for reactivation but have not received any response yet. I am currently residing in the UAE and may require remote verification support.Registered Number ending with 3114.

  • baluyadav07
    Balu Yadav (@baluyadav07) reported

    @JioCare @reliancejio I was using Jioairfiber since 2 year's recently from 4-6 months facing an issue with internet connection fluctuations I have raised a ticket and tecnician visited after one months he checked and Technician is saying that .

  • IamAshMak
    Ashish Makhija (@IamAshMak) reported

    @JioCare roaming backend instability, not able to make WiFi calls over IR in the US. iR Plan is active and another one is in queue. I was able to make calls on WiFi until 12th May, 2026. It stopped suddenly. Raised the issue, escalation done by customer executive. I was promised contact or resolution in 4 hours. Nothing has happened. Will @reliancejio @JioCare extend my WiFi plan for the days it did not work? When will get resolution?

  • Abhinav84793146
    Abhinav Gupta (@Abhinav84793146) reported

    @reliancejio The Jiofiber at my home is not working since 6 th may. First service engineer was assigned for 13 th may which was postponed to 14 and now 18th.For how long shall we stay without internet and other services.Please let me know at once.

  • ApoorvSoni25
    Apoorv Soni☺ (@ApoorvSoni25) reported

    @JioCare Sharing my experience with Jio Fibre services their service and the unprofessional attitude of their team working on the ground has of late be so poor not bothering to address to the issues being faced by their decade old customers. STRUGGLING SINCE 15 DAYS WITH WiFi

  • monu5515
    Monisha Asokan (@monu5515) reported

    @JioCare Your team confirmed compensation SR & asked me to wait until May 11. However, validity extension for the 4days outage is still pending and the ₹260 recharge expense remains unresolved. Requesting proper resolution for SR00002KQUX2.@DoT_India @reliancejio #CustomerRights

  • orishuncompany
    IamLeibaLove (@orishuncompany) reported

    @JioCare i need unlimited service that is not landline

  • Mohammed__faeez
    degen/sol (@Mohammed__faeez) reported

    @JioCare Booked a service request with @JioFiber on 4th May. It’s been 15+ days and still no engineer visit. Pathetic customer service and zero response. Very disappointing experience with Jio Fiber. #JioFiber

  • MayurMi47037492
    Mayur Mistry (@MayurMi47037492) reported

    @JioCare Not working since more than 48 Hours..No update from Customer care bharuch. digital revolution by #jio

  • PsWhatsupdude
    Prateek Soni🇮🇳 (@PsWhatsupdude) reported

    Hello @JioCare i requested to remove set top box from my Jio fiber connection on date 10/05/26 but after 4 days my service request still be on hold it is very unprofessional. I just want to change my plan I'm not happy with your service 😔 Just do something.

  • FLa0N
    gagandeep choudhary (@FLa0N) reported

    @reliancejio Worst jio fibre service really.

  • singh09_pradeep
    psb (@singh09_pradeep) reported

    @reliancejio My service experience was very unsatisfactory. I lodged a complaint on May 10, 2026, which remains unresolved. The ticket is currently held, preventing me from contacting customer care to arrange the disconnection.

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