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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 86
Durgapur, WB 8
Bengaluru, KA 140
New Delhi, NCT 109
Kolkata, WB 152
Vijayawada, AP 8
Ahmedabad, GJ 93
Cochin, KL 23
Lucknow, UP 35
Agra, UP 22
Pune, MH 110
Gurgaon, HR 11
Chhindwāra, MP 215
Indore, MP 55
Guwahati, AS 73
Bhubaneshwar, OR 39
Agartala, TR 6
Dehra Dūn, UT 24
Shiliguri, WB 23
Chennai, TN 73
Sopur, JK 8
Mumbai, MH 215
Mysore, KA 7
Kolasib, MZ 1
Vadodara, GJ 19
Khambhāt, GJ 1
Patna, BR 51
Chandigarh, CH 29
Sūrat, GJ 27
Hyderabad, TG 123
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivaKumar_00
    Shivakumar (@ShivaKumar_00) reported

    "My internet has not been working for the past 15 days. Every time I raise a complaint, I receive a message saying that an engineer has been assigned, but no one has called me or visited my location. The issue is still not resolved. If this problem is not fixed immediately, I do not want this fiber connection anymore and request you to disconnect it." @reliancejio @JioCare @reliancegroup and nobody will answer the call..

  • adiverma1234
    aaaa... (@adiverma1234) reported

    @JioCare @jio_fiber really pathetic service by jio in Mumbai ...really disgusting customer care staff ...total idiots are sitting there

  • HussainTalgat
    Talgat Hussain (@HussainTalgat) reported

    @JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.

  • Yuvraj3456
    Yuvi (@Yuvraj3456) reported

    What is wrong with @reliancejio @JioCare Internet? The connection has been extremely slow and frequently disconnecting for the last 10 hours. I’ve been trying to contact customer care, but there has been no response. How can I reach customer support and get this issue resolved?

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

  • mkhaturia5
    CA Himanshu khaturia (@mkhaturia5) reported

    @jio_fiber got your internet connection and it has stopped working today wow what a service @reliancejio @JioCare

  • innocntdevil
    Pavitra Pishach (@innocntdevil) reported

    @Saurabh_Pinch @reliancejio Situation is worst in rajasthan. I almost try 3 times to make a successful call.

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • Sikarwar1985
    राज कुमार सिंह 🇮🇳 (@Sikarwar1985) reported

    @JioCare I have already shared the details more than an hour ago through dm. Please look into the matter. It has been 03 days since your jio Fibre connection is not working.

  • JioCare
    JioCare (@JioCare) reported

    @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • jitendra88m
    jits (@jitendra88m) reported

    @reliancejio @JioCare Fiber application done yesterday, payment done, technician is just delaying the installation by saying he'll do tomorrow. Such a poor customer service. How to apply for refund?

  • Dhritiraj20
    Dhritiraj (@Dhritiraj20) reported

    Kindly fix my jio fiber issue. No internet connection since 1 pm today. Stable green light visible but still no connectivity. Please fix it @JioCare

  • PintuMondal08
    PINTU MONDAL (@PintuMondal08) reported

    @reliancejio Worst company to have brodband service!!!

  • hanshu_143
    Hanu Thellapandla (@hanshu_143) reported

    It's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare

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