Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 248 |
| Bengaluru, KA | 144 |
| Delhi, NCT | 117 |
| Chandigarh, CH | 32 |
| Hyderabad, TG | 79 |
| Bhopal, MP | 84 |
| Pune, MH | 173 |
| Mumbai, MH | 241 |
| Kanpur, UP | 18 |
| Dimāpur, NL | 12 |
| Vellore, TN | 2 |
| Chennai, TN | 72 |
| Guwahati, AS | 72 |
| Patna, BR | 60 |
| Allahābād, UP | 4 |
| Jaipur, RJ | 49 |
| Nashik, MH | 22 |
| Bhubaneshwar, OR | 43 |
| New Delhi, NCT | 107 |
| Noida, UP | 3 |
| Dibrugarh, AS | 1 |
| Thiruvananthapuram, KL | 13 |
| Sūrat, GJ | 45 |
| Lucknow, UP | 42 |
| Ranchi, JH | 7 |
| Kolkata, WB | 110 |
| Agra, UP | 12 |
| Mysore, KA | 3 |
| Udaipur, RJ | 9 |
| Vadodara, GJ | 47 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Evil Cartman (@KillingCharm) reported@JioCare why there is no cancellation option in myjio app/whatsapp/IVR for cancelling jiofiber connection. You have options to relocate/transfer etc but not cancellation. There is no intuitive way to cancel an existing connection. I want to cancel my existing connection
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Nitin Kathad (@NitinKathad) reported@Ajaykumaarji @JioCare Brother, this issue is in every network provider @airtelindia, i have raised complaint for 4-5 times, they wait few days and then close the complaint saying that issue is resolved. How could they know that thier wifi device strength is weak?
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Vineet Mongia (@MongiaVineet) reported@JioCare Give me the service or terminate my connection.. Will take someone's else connection who will give service
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Kunal Shah (@shah_kunal13) reported@JioCare My neighbours also use this JioFiber they also facing the same issue it means problem is with your DNS Resolver server side. Not in your physical wired infrastructure or router. Please escalate this issue with team dns resolver server.
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Abhijeet W (@Abhijjt27) reported@JIOAIRFIBERIN @JioCare worst service provider Facing network outage from past 10 days, raised multiple service requests which were closed within few hours Nothing for customers Just wasting time and taking free money in the name of service
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VICKY KUMAR MISHRA (@Kumar_Vicky_) reported@reliancejio @JioCare do your customer care and even appellate authorities looks at service request carefully before responding to request?? Why there is no correlation between what request is all about and what has been answered?
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I_m_Anwesh (@AnweshkuNayak) reported@JioCare I paid for the entire day right ? I have rights to use it. I will raise complaint in consumer court, this is clear harassment by Jio. Entire working day gone without internet. No one is calling no one is answering properly what happened.
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Debashree Mitra (@Debashr27391768) reportedMy OTT apps have been down for over a month despite repeated complaints. Promised resolution by 12 Aug, but no action. Today, my call was disconnected when I asked for a senior executive. Please escalate and call me urgently. @jio_fiber @consumerforum_ @JioCare
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Rahul (@imrahul_neela) reported@JioCare @reliancejio - Raised an AirFiber ticket yesterday. CS promised a tech today at 10am, app said 1pm. Tried preponing—no option to select slots, and it pushed my visit to Aug 21st?! 7 days to fix internet is atrocious service. Resolve this ASAP #poorseevice #jio
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Vikas Sahu (@vikas_sahu9) reported@JioCare Please let me know if you can get the issue resolved or not? If not then please tell me the procedure to get the connection disconnected. Thanks🙏
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Prem Thiagarajan (@prextravel) reported@JioCare @JioCare Sevice engineer has not visited yesterday, scheduled today from 1pm to 2pm and no one visited yet. It's really frustrating to see just rescheduling and no one has contacted about the issue. No way to contact other than putting in here.
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DrAnita Benjamin (@DranitaBenjamin) reported@JioCare I have sent all the details on private message facility why are you wasting time and not responding by call support after giving my number.This is harassment
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NEELA SAI KIRAN (@NEELASAIKIRAN1) reported@JioCare @reliancejio In our apartment there are 3 connections to a RMDU. Yesterday connection 1 raised ticket for internet issues. So service executive removed connection 2 and 3 from box and directly gave connection to connection 1. Today same issue raised by connection 2(1/n)
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Sanjeev Katyal (@katyal1sanjeev) reportedWhere to escalate if the irresponsible customer care @reliancejio @JioCare team closed the request without even reaching out to me. I think it's time to part ways now.
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say something (@say_thing1947) reported@JioCare even after taking your expensive talktime plans. You didn't provide your user basic facilities.. I take those plans so that i can talk to my people nd my people can talk to me. You have such a pathetic network.I wish i can complain about these things directly to ambanis
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