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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coimbatore, TN 16
Chhindwāra, MP 7
Hyderabad, TG 50
Sopur, JK 2
Patna, BR 41
Guwahati, AS 34
Kozhikode, KL 2
Pune, MH 126
Bengaluru, KA 97
Kolkata, WB 59
Chennai, TN 61
Jaipur, RJ 20
Madurai, TN 2
Lucknow, UP 28
Mumbai, MH 139
Ahmedabad, GJ 57
Bhubaneshwar, OR 19
Jodhpur, RJ 2
Bhopal, MP 26
Vadodara, GJ 13
Dehra Dūn, UT 11
Rohtak, HR 6
Allahābād, UP 5
Thiruvananthapuram, KL 10
Salem, TN 2
Varanasi, UP 11
Delhi, NCT 41
Kanpur, UP 22
Cochin, KL 18
Thāne, MH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TechSahilTaneja
    साहिल तनेजा (@TechSahilTaneja) reported

    @JioCare @reliancejio @jio_fiber I recharged ₹707 on 10th March via your app notification showing a 1+1 month offer. My services got suspended on 10th April, but validity should be till 10th May 2026. Please resolve this ASAP or I will switch to another network. #Jio #Urgent

  • NKPatil_
    NKPatil (@NKPatil_) reported

    Hello @TRAI i am very frustrated with service of #JioFibre my #WIFI +91-3774354573 is not working from past 15 days, but they are charging full months bill not even bother to resolve the issue, i request you to kindly take necessary action against #JioWifi @JioCare

  • AmitBhasin5187
    Amit Bhasin (@AmitBhasin5187) reported

    @JioCare Hopeless customer support

  • Jaibharatmaaa
    जय हरियाणा जय भारत ।।।।🇮🇳🇮🇳🇮🇳🇮🇳 (@Jaibharatmaaa) reported

    @jio_fiber @JioCare My Internet Air Fiber is down from last 2-3 days. No body there to listen after sale service. Even no customer care is available. Agar nahi bas ka service dena to q dete hai connection. V.bad experience. @reliancejio pin code 133301.Give DM link 4 more details

  • Sujitku27038096
    Sujitkumarsahu (@Sujitku27038096) reported

    @reliancejio @JioCare @jio_fiber I booked jio fiber on 10 th March 2026 and paid 1200 but still no one contacted to set up connection till today that is 10th April 2026 so please cancel my booking give refund Order id - NO0001C5L26C

  • imritunjayks007
    Mritunjay Singh (@imritunjayks007) reported

    @JioCare This is extremely frustrating and unprofessional service from Jio Fiber. ₹500 voucher (₹100×5) was issued, I redeemed one successfully, yet my bill still shows full payable amount.

  • abslothish
    Aben Odyuo (@abslothish) reported

    @JioCare I have tried to call 199 to speak to a Rep but there IVR is too complicated and there is no option to call a rep. I have successfully recharge my number but the amount is not credited to my Jio Mobile number. Please help

  • akshay_smec
    Akshay (@akshay_smec) reported

    @JioCare My JioAirFiber internet has been not working for the last 3 days (Request ID: SR0000331505). No call or visit from the assigned engineer, Jitendra Kumar Saini, and he is also not answering calls. if this is not resolved by today i will go with Airtel.

  • Shoaib_A5
    Shoaib Ansari (@Shoaib_A5) reported

    @JioCare i lost access to my sim card connected to my JioFiber account and I can't login to your app. How to fix this problem?

  • KUMARV79
    V K (@KUMARV79) reported

    @JioCare Where do you guys reply to private messages? I have messaged you many times to complete the customer care But there is no response from your side.

  • Manish91Maven
    maveň (@Manish91Maven) reported

    @JioCare Have you fixed the outage?

  • Nirmi62417977
    Nirmala Jha (@Nirmi62417977) reported

    Such a stupid act by @reliancejio Yesterday I recvd call from jio to recharge the no. before 9 pm for uninterrupted communication. I recharged the no. with amount 349 in next 15 minutes after receiving the call. Now, today a girl called me n again saying the same thing.

  • vikky_244
    Vikky (@vikky_244) reported

    Hey @JioCare i have your airfiber . I lost all my 1000 GB and my monthly renewal was on 25 march.... I talked to customer care but they didn't respond... Do something

  • nabajeetmandal
    Nabajeet Mandal (@nabajeetmandal) reported

    @JioCare This is general feedback, not a personal issue. Please consider bringing back long-validity low-data plans.

  • adarsha_bhasari
    Adarsha bhasari (@adarsha_bhasari) reported

    @JioCare What's the point of reschedule service engineer visit everyday without actually

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