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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 230
Pune, MH 176
Indore, MP 67
Chennai, TN 58
Patna, BR 55
Hugli, WB 1
Bengaluru, KA 128
Bhopal, MP 98
Dhanbād, JH 9
Chhindwāra, MP 241
Delhi, NCT 106
Vijayawada, AP 2
Shillong, ML 15
Dehra Dūn, UT 20
Jamshedpur, JH 8
Jodhpur, RJ 5
Bhātāpāra, CT 1
New Delhi, NCT 100
Maihar, MP 2
Lucknow, UP 44
Vadodara, GJ 50
Coimbatore, TN 15
Nashik, MH 23
Hyderabad, TG 58
Guwahati, AS 64
Ahmedabad, GJ 75
Kanpur, UP 19
Malappuram, KL 3
Nagpur, MH 28
Jabalpur, MP 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    @JioCare i want to talk to customer care executive, but there is no way on your IVR for this, how can a customer connect you?

  • ydlabs
    ydlabs™  (@ydlabs) reported

    @UIDAI Hello I downloaded new Aaddaar Aap but unable to login, It says we could not recieve your SMS due to a possible operator issue - operator is @reliancejio

  • devi410
    devender (@devi410) reported

    @JioCare @JioCare The DM is just another generic template. Issue is clearly showing “Inside home connectivity – Service fault detected” under SR00003ER1XH. Please escalate and schedule a technician visit. I’ve already tried basic troubleshooting. Need actual resolution, not copy-paste

  • EcnovansYT
    exnovans (@EcnovansYT) reported

    @reliancejio @reliancejioCare Really disappointed with JioFiber support. Despite multiple complaints, I’m still being told that shifting the wire isn’t their responsibility because Jio “doesn’t pay for it.” I pay ₹10K/year for the service—why am I expected to deal with this?

  • gemsofranchi
    Gems of Ranchi (@gemsofranchi) reported

    @JioCare you guys charge premium in the name of unlimited 5G but then fail to provide even basic call services. @TRAI do you even exist? It's more than 6 months with this rubbish service. No 5G services despite paying for it. What a customer supposed to do here?

  • ashu_on_da_top
    Ashish Shinde (@ashu_on_da_top) reported

    No power = Complete communication blackout in Pangri-Nanded-431606! @Airtel_Presence dies instantly without battery backup. Switched to @JioCare hoping for a fix, but there is NO usable network either. 1,200+residents left helpless during outages. Urgent fix needed! @TRAI

  • shakir13879
    Mohd.Shakir (@shakir13879) reported

    @reliancejio @JioCare very bad network in varanasi

  • NitinJasus
    नितिन कुमार जटराणा (@NitinJasus) reported

    @JioCare How much more patience am I expected to have? It’s been 8 hrs 41 mins without internet, even after taking the Freedom Plan. Extremely frustrating! This is my 1st month—will I face the same issue every month? Please restore service urgently and provide a clear resolution @JioCare

  • Hemant_dhiman92
    Hemant dhiman (@Hemant_dhiman92) reported

    @JioCare Any update on this @JioCare please fix this issue ASAP

  • rtwitty
    RTandon (@rtwitty) reported

    @JioCare As a result of frequent disruptions and raising frequent service requests, i am familiar with all you have written. Main point is regular disruption and careless service follow up. I am seriously in for switching provider. Jio may continue with poor service

  • thakkarbansari
    @MavikaaGlobal (@thakkarbansari) reported

    @reliancejio "It’s been 15 days of harassment by @reliancejio. Their staff abused me, gave zero solution, and they refuse to even apologize! All they do is social media drama. Pathetic! @JioCare #ShameOnJio #CustomerAbuse"

  • DinoWins
    Tinu Varghese (@DinoWins) reported

    @JioCare No reply yet and no solution

  • binggaurav98
    gaurav kumar agrawall (@binggaurav98) reported

    very bad service and internet issues is very ******* in night @JioCare

  • punmuk
    Puneett Nanda (@punmuk) reported

    @11 @JioCare Sent the service request as above. What ekae do u need do i send a vehicle to pick your service engineer who are not picking my phone. **** service

  • Jammy_______
    ABHI (@Jammy_______) reported

    @JioCare …No improvement whatsoever….After repeated complaints, it is again happening…I am on train no. 15076 and your network is really really poor.

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