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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 152
Chhindwāra, MP 109
Ahmedabad, GJ 70
Delhi, NCT 72
Bengaluru, KA 116
Kolkata, WB 138
Shillong, ML 17
Coimbatore, TN 15
Agra, UP 15
Bhopal, MP 48
Pune, MH 122
Shiliguri, WB 11
New Delhi, NCT 76
Chennai, TN 51
Indore, MP 24
Chandigarh, CH 29
Jalandhar, PB 4
Nagpur, MH 21
Alīgarh, UP 4
Agartala, TR 1
Dimāpur, NL 5
Guwahati, AS 58
Jaipur, RJ 48
Raipur, CT 4
Patna, BR 50
Raurkela, OR 5
Sūrat, GJ 16
Vasco da Gama, GA 1
Rājkot, GJ 12
Hyderabad, TG 78
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Styles00333
    Sohaib Khan (@Styles00333) reported

    @JioCare @JioCare If no engineer visits and resolves the issue by 13 May, I will disconnect this Jio connection and switch to Airtel. Waiting for more than 2 days without internet is not acceptable.

  • MahekShah1
    Mahek Shah (@MahekShah1) reported

    @reliancejio @JioCare why always between 12:30 to 5 the internet speed is slowed down. And no one is ready to answer to queries?Additionally till now relcation amount is not credited even after submitting the router 5 months back

  • Arijitbhowmik17
    Arijit bhowmik (@Arijitbhowmik17) reported

    @JioCare Every time u guys want my adress and everything and I gave also still no solution is being provided

  • RAHUL39056438
    RAHUL (@RAHUL39056438) reported

    Very disappointed with Jio AirFiber service. Paid ₹1200 for new connection several days ago, but still no installation or proper response from customer care. Multiple follow-ups done but no resolution yet. Please resolve urgently. @JioCare

  • satya_10_45
    Siddhanth Nandan Saaho (OG) (@satya_10_45) reported

    @JioCare since 4 month and since 1 month also dm explained what issue I am facing joinjio related again team asking.sometime repeat 🔁 same message since 4 month technical support assistant visit 3 time he said he is not understanding issue 4 months waste my time in dm

  • mdtajuddinn
    Mohammed tajuddin (@mdtajuddinn) reported

    @JioCare Resolve at the earliest otherwise refund my money..will switch to other service providers

  • manishmish43564
    manish mishra (@manishmish43564) reported

    @JioCare I never rescheduled any appointment. Yet, appointments keep getting auto-rescheduled and tickets are marked 'resolved' without the issue actually being fixed. This is not customer support, it’s just artificial closure of complaints

  • Diksha170699
    Diksha Aggarwal (@Diksha170699) reported

    @JioCare Internet didn't work for 5 days so I raised a RENT REBATE request on 17/Mar/26 Expected resolution date was 26/Mar/26. Today is 12/May/26- still no resolution, no rebate. Called customer support today: 1st agent- mere paas show ni ho raha, call transfer kar raha hu

  • Vinayse37955273
    Vinay sen (@Vinayse37955273) reported

    @reliancejio unable to DM you why. I have lots of concern regarding jio 5g network

  • aaryan1453371
    aaryan (@aaryan1453371) reported

    @JioCare have paid twice till now and since my wifi data is exhausted im not able to contact the support since its been cut of until i recharge and i did pay again but it again went to my wallet instead of updating my wallet i tried whatsapp chat,email, website, calls i cannot do anythin

  • ErAadilUmar
    Aadil Umar (@ErAadilUmar) reported

    @JioCare Unreliable internet for days now! Constant outages despite paying premium. Fix this poor service ASAP! #JioDown #PoorJioService

  • yash5898
    Tatti Yash (@yash5898) reported

    @JioCare @JioCare that's the point I am telling raising request staff behavior is not so important. Kindly help to reactivate my sim guide me to reactivate. Staff behavior is secondary matter I am telling so many times please help to reactivate

  • alz_grateful
    Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported

    @JioCare No one is asking you for your guidance on how to track service request. Since 60 days I am asking @JioCare to stop fraud and give my refund back. You better do that instead of sharing redundant knowledge. Ridiculous Yashoda and @JioCare team.

  • chirotipriya
    MR (@chirotipriya) reported

    @JioCare Again the automated msg. What's wrong with you guys. I have told multiple times that you are disconnecting the call with the automated bot msg. No human interaction. Trying to reach humans in jio service for more than a year.

  • somnathpc
    SomnathPaulChoudhury (@somnathpc) reported

    @JioCare Cancel the order and refund the amount

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