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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • OdPappu
    Pappu Dixit (@OdPappu) reported

    @JioCare Thanks for raising the complaint. However, the issue has been troubling consumers here for months. Every day of poor network means paid service is lost, yet the validity of our recharge is never extended. I hope this is resolved promptly, otherwise I will have to raise the matter

  • HarshDewangan45
    Harsh Dewangan (@HarshDewangan45) reported

    @JioCare 3/3 This is completely unacceptable. If you're charging the full subscription amount, why should customers pay for a week of no service? Deduct the charges for the downtime, take strict action to fix the network issue, and restore proper connectivity immediately.

  • Ibn_a_Batuta
    Pankaj Kerni (@Ibn_a_Batuta) reported

    @JioCare Your technician came & he said there is no 5g coverage & hence there will be internet problem.

  • iamda__
    DEEPESH AGARWAL (@iamda__) reported

    @JioCare . My Wi-Fi speed has been like 17 MBPS for the past 2 weeks and keeps getting worse. Your app says everything is alright and doesn't raise a service request or engineering visit. When I finally get in touch with someone, you raise a service request and it says resolved

  • abhisek286
    Kumar Abhisek (@abhisek286) reported

    @JioCare @JioCare @JIOAIRFIBERIN The ticket SR00003BY4OL is closed again without any resolution or communication. Are you playing with me? This is 3rd time it has been reopened and closed. This is not expected from Jio

  • Shailes92252287
    Shailesh Kumar Pande (@Shailes92252287) reported

    @JioCare we are facing network issues in my location Sirsa colony mankapur road nawabganj gonda very poor network issue

  • santhupulipati
    Leela Santosh (@santhupulipati) reported

    @JioCare But it's not getting adjusted to the monthly bill. I have tried to raise a complaint through the app and call but they just disconnected saying that there is payment pending. I've written an email stating the same. I was not getting the internet even when my account has advance

  • aniket_wani
    Aniket Wani (@aniket_wani) reported

    @JioCare Despite contacting customer care multiple times, the issue remains unresolved. I request you to urgently activate my monthly plan with 1000 GB data, restore any wrongly deducted data, or refund the full ₹1,060 if the plan cannot be activated.

  • HimanshuPuri90
    Himanshu Puri (@HimanshuPuri90) reported

    @JioCare I am still waiting for my refund. I know Jio is now becoming a FRAUD organization just because of Ground Level Management. There is no resolution done till now. #JioFraud

  • Vishaleklakshya
    विशाल कुमार यादव (Vishal Kumar Yadav) (@Vishaleklakshya) reported

    @JioCare Hi Sweety, yes, the issue is at the same location mentioned earlier. It's the same problem as before poor to no network coverage, frequent signal drops & unreliable connectivity. Despite raising this issue multiple times,it still remains unresolved. I've shared the details via DM

  • OdPappu
    Pappu Dixit (@OdPappu) reported

    @JioCare Hi Priyanka, my phone is already on 5G/4G/3G/2G (Auto). The screenshot confirms Jio True 5G is active. Still, there is 0% improvement. The issue is with your network, not my phone. Please stop repeating queries and fix the network permanently.

  • AnkitManglam
    Ankit Manglam (@AnkitManglam) reported

    @JioCare has found another level of cheapness they are asking me to pay for additional charges even though I cancelled there subscription 1 day before the plan was going to expire but they can't compensate for the time period there services was down even though it was prepaid...

  • HanamantHullur
    Hanamant Hullur (@HanamantHullur) reported

    @JioCare team do check this problem still same network issue. @OfficialBMRCL

  • vigilantggn
    Pradeep Kumar (@vigilantggn) reported

    @JioCare This is incorrect handling of service request. This is almost full day already, seek validity extension for the same.

  • HarshLekhwani5
    Harsh Lekhwani (@HarshLekhwani5) reported

    @JioCare @reliancejio @JioCare is your team incapable or just doing random ****? As same information they're repeatedly asking🙄? Can you tell me why? Or can't you give me a estimated time or exact update of my issue?

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