Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bhubaneshwar, OR | 35 |
| Delhi, NCT | 79 |
| Bengaluru, KA | 124 |
| Guwahati, AS | 74 |
| Cochin, KL | 22 |
| Hyderabad, TG | 115 |
| Ahmedabad, GJ | 85 |
| Shiliguri, WB | 19 |
| Udaipur, RJ | 11 |
| Chhindwāra, MP | 193 |
| Lucknow, UP | 35 |
| Indore, MP | 54 |
| Āsansol, WB | 2 |
| Salem, TN | 5 |
| Kolkata, WB | 156 |
| New Delhi, NCT | 96 |
| Patna, BR | 51 |
| Mumbai, MH | 221 |
| Jabalpur, MP | 15 |
| Chennai, TN | 62 |
| Shillong, ML | 27 |
| Varanasi, UP | 27 |
| Meerut, UP | 15 |
| Mysore, KA | 6 |
| Vartej, GJ | 1 |
| Pune, MH | 118 |
| Dimāpur, NL | 15 |
| Imphal, MN | 13 |
| Chandigarh, CH | 28 |
| Madurai, TN | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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harry (@KshitizBhatt8) reported🚨 Refund Delay Alert More than 18 days and still no refund. Multiple follow-ups done, only rescheduling messages received — no resolution. This is unacceptable. Kindly process the refund immediately. Jio Fiber @JioCare @reliancejio @TRAI
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Tejas (@sajetshekar) reported@reliancejio @JioCare Internet for Jio Fiber account: +91-4035809303 has not been working for over a week and SR000038FH33 has not been attended despite being promised of a visit to rectify the issue. Pathetic service from Jio and total lack of professionalism. Fix it immediately
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Kapil Patel 🇮🇳 (@kapilmakani29) reported🚨 Customer Choice Should Not Be Forced! 🚨 As retailers, we are increasingly facing pressure #jio to promote the ₹349 recharge plan even when customers specifically ask for the ₹299 plan. #trai @reliancejio @JM_Scindia @dot_india
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DR.D J TRIVEDI (@DrDJTrivedi) reported@JioCare NO engineer has visited yet,no call was received,Since a week there is no solution,it was my biggest mistake to buy Jio air fiber by paying advance payment 👎👎👎👍👍👍👍 @jio_fiber
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mkg (@coolmkg) reported@JioCare I am thinking to use it only problem is , I paid in advance for 9 months. I made a #mistake @ComwayInternet #godown
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare it has been already 3 days since Jio Fibre is down. & if ur engineers cnt resolve then I am sorry to say that already our colony people hv started to switch frm Jio.This is nt acceptable if u cnt resolve even aftr 72 hrs. Plus u have people like Vishkarma who r rude to customers.
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Rish∆V (@_riishav) reported@JioCare Instead of providing proper support again you guys have started playing schedule schedule. Yesterday it was scheduled for 18june 11 am but again I got the msg it is rescheduled for 3:30 pm. It's going on for 3 days now. pathetic. @reliancejio @JioCare
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Rohit Patil (@rohitd0345) reported@JioCare Paid ₹2,221, got promises instead of installation. Multiple deadlines missed, no updates, no accountability, no explanation. Worst customer experience I've had. #JioAirFiber
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Mahesh Kumar Reddy Y (@MaheshGayii) reported@JioCare Service required ID: SR000036PYKJ, this issue hasn't resolved,more than 20days passeed.
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Rashi Srivastava (@Rashi1577) reported@reliancejio Very disappointing services from Jio. Have been following up with your sales team, customer care team since 3 days for installation but there is zero response. NO0001E31CEC is my order. If your team does not have the bandwidth then kindly cancel and refund my money.
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Monal Sharma (@MonalSharma) reported@JioCare @JioCare Every time I contact customer care, I'm promised a refund within 24 hours. It's been over a month now. Are your 24 hours longer than the ones on Earth, or is my refund being sent by money order? Please provide a real refund timeline.
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Madhan (@Madhanraj37) reported@JioCare in my area internet connectivity is very slow so i am planning to switch to airtel..
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mihir mahidhar (@MahidharMihir) reported@JioCare @reliancejio @mukeshambani566 Mr Ambani your JIO team is sleeping. This is the 5th day when my internet connection is not working and after registering a complaint there is no reply from your team .. #worst-customer service ever ..
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Hrushikesh Nair (@hrushikeshnair) reported@Gokul_Prasath_P @reliancejio Better you had opted for Reliance Jio Airfiber... you won't face such frustrating issues.
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छोटु सिंह (@chhotusingh29) reported@JioCare There has been no improvement in the Speed of Net so far; please take note of this. Merely stalling will not solve the problem.
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