Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 173 |
| Kolkata, WB | 171 |
| Lucknow, UP | 37 |
| Bhopal, MP | 71 |
| Shiliguri, WB | 17 |
| Chennai, TN | 66 |
| Indore, MP | 44 |
| Nashik, MH | 17 |
| Jabalpur, MP | 12 |
| Chhindwāra, MP | 199 |
| Bhubaneshwar, OR | 30 |
| Jaipur, RJ | 73 |
| Ranchi, JH | 18 |
| Pune, MH | 119 |
| Kolhāpur, MH | 8 |
| Bengaluru, KA | 124 |
| Bhīlwāra, RJ | 8 |
| Varanasi, UP | 27 |
| Shimla, HP | 6 |
| Agra, UP | 23 |
| Ahmedabad, GJ | 80 |
| Delhi, NCT | 74 |
| Kanpur, UP | 35 |
| Bānposh, OR | 12 |
| Hyderabad, TG | 87 |
| Guwahati, AS | 68 |
| New Delhi, NCT | 91 |
| Aurangabad, MH | 8 |
| Patna, BR | 51 |
| Dehra Dūn, UT | 25 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Broto Chakraborty (@rishibroto1006) reported@JioCare Sent you the details. Now start acting as if you are fixing the issue.
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Manish Ray (@Manish_Ray101) reported@JioCare I had request my number to port from airtel to jio through jio app and also paid 299. I got rejection message but 299 related no message? Customer care told retry again but in retry it is again asking to pay. What about I paid 299 earlier?
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Vishal Kumar Varun (@Vishalvarun1208) reported@JioCare I have been hearing the same assurances for days, but there is still no refund and no resolution. The promised timeline has already passed. Please stop sending generic responses and provide a concrete update along with the refund reference number.
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HaRdLooK (@BhoTHarDdd) reported@JioCare JioFiber down since 2nd June! SR000037DIOH raised same day, but zero engineer visits or resolution. Repeated issue from January due to cheap, easily broken cables. Unacceptable service. Fix IMMEDIATELY!
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Mahesh bala (@MaheshBmp7) reported28-May came and went. No engineer. No installation. No update. No explanation. I raised complaint after complaint. Every response was identical: "Your issue has been escalated." Apparently, escalation is the only service being delivered on time. @JioCare @reliancejio
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Vishal Kumar Varun (@Vishalvarun1208) reported@JioCare I am tired of tweeting and calling for my JioFiber refund. The promised time has passed, yet no refund or update. Repeated delays and no resolution. Please process my refund immediately and share the refund reference number.
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sanjay Kendre Koli (@kendrekoli1919) reportedDear Jio and Mr. Ambani, you charge for the landline service along with Jio AirFiber but do not actually provide the landline service. Why are you taking customers for a ride? Please provide a prompt response regarding this issue. @TRAI @JioCare
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KhanSahabALIG (@AligSahab) reported@JioCare @RelianceJio Extremely disappointed with your service! 📵Facing constant network issues and decided to discontinue my connection — but: ❌ No response on Twitter despite multiple attempts ❌ Helpline is completely unreachable #JioDown #JioNetworkIssues #ConsumerRights
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Karan Tanwani (@karanhtanwani) reported@Tendilkar @JioCare Sir I am stuck now. Have already have 3 months in advance. And it has not even been a month I have taken a new connection. I am from the service industry. We deal with security systems. And we make sure that service visits and not only attended but also resolved in 24hrs
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Pratik Gupta (@PRATIK_G6) reportedFrom Day 1 of disruption I am continuosly, following up with no results, customer care response is unsatisfactory. App is showing the status as State escalation from 3 Days. Is this the escalation matrix of Jio. @_MukeshAmbani Sir, @reliancejio @JioCare plz look
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Tanjiro (@RajivSwain92830) reported@JioCare @reliancejio "Will update you soon" that's what I've been hearing for 1.5 months. No connection, no refund, and no resolution. How many more days do you need to return my money? Please stop sending generic replies and provide a definite timeline.
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Ankur Tomar (@AnkurTo86269605) reported@reliancejio @JioCare I have registered complaint for my jio fiber 3 times with registered number 8755559565. but every time they have registered complaint and assured to send technician. but no one is visiting after continue follow. such a poor care centre.
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Santosh Kumar Panda (@santoshbibhaash) reported@JioCare Ma'am, the first schedule was given for today for which I raised the ticket yesterday around 2 pm but today it was rescheduled to tomorrow, not sure of the reason, I am not staying in a big metro city wherein they can't come and fix one wire issue for more than 48 hrs.
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Pranav (@SanataniiPranav) reported@JioCare My Jio fiber is working fine but internet speed is too slow. streaming videos stills buffers and connection is very slow. kindly resolve the issue on immediate basis.
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rahul mimani (@rahulmimani) reported@JioCare Again, the same issue is facing us in our area. Now i have to disconnect airfiber connection
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