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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 80
Bhubaneshwar, OR 41
Chennai, TN 68
Shimla, HP 6
New Delhi, NCT 105
Rohtak, HR 7
Indore, MP 62
Pune, MH 174
Bhopal, MP 86
Patna, BR 60
Delhi, NCT 111
Coimbatore, TN 16
Raurkela, OR 9
Kanpur, UP 17
Erode, TN 1
Visakhapatnam, AP 10
Aurangabad, MH 7
Chhindwāra, MP 252
Khurda, OR 1
Mumbai, MH 249
Vasco da Gama, GA 3
Vadodara, GJ 48
Kolhāpur, MH 5
Nagpur, MH 32
Bengaluru, KA 148
Jaipur, RJ 45
Dhanbād, JH 8
Meerut, UP 9
Kharagpur, WB 3
Dehra Dūn, UT 22
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Rahulsonibuddy
    राहुल सोनी Rahul Soni(RS) (@Rahulsonibuddy) reported

    @JioCare pls share link Raise a Service Request

  • Dr_Maulesh
    Dr Maulesh Patel (@Dr_Maulesh) reported

    @JioCare Dear Nelson, Thanks for the advanced green-LED masterclass. 😮 Any chance of the actual service returning after 2 full days? Also, do I still pay the bill for the service that doesn’t exist as my bill is due tomorrow? and why did you stop raising tickets for service failure?

  • Jatin_Sangani
    Jatin Sangani (@Jatin_Sangani) reported

    @JioCare @JioCare Can you please check the DM and also check Service Request No. ES000002JVNT for Service ID 778570214653 How can you close the SR without even visiting and fixing the internet issue? It's not working since more then 10 days We are on Enterprise plan.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Bhavana, what's the status of SR00003C5U11? Did the support team finally found any time after 2.5+ months to work on my SR and found the right mahurat to release the refund which is my own money it is holding illegally beyond 14 days after return of the equipment.

  • ebenezar20
    Stanley Ebenezar (@ebenezar20) reported

    @JioCare This prolonged outage is seriously affecting my work. Please escalate this and get the connection restored urgently. JioFiber Landline: +91-4431538386 @JioCare

  • L0stInParadis
    S.🇮🇳 ✨ (@L0stInParadis) reported

    @JioCare Okay, then please answer me this: Why didn’t your technician take my problem seriously? Why didn’t he even properly check the device? At that time, my service was still active, so why was no one concerned about the fact that the device was not working?

  • cuz_im_likethat
    don't know (@cuz_im_likethat) reported

    @JioCare Jio fiber is connected is not working even after continuous restarting and diagnostic the issue still continue please assign a technician to look into issue this is the Service ID: 778541446609

  • hashsingrauli
    #singrauli (@hashsingrauli) reported

    14000 scammed by @JioCare @Jio_Business @reliancejio by there corporate manager Sudhir Pandey not getting any help

  • psychspy007
    John Snow 🥷 (@psychspy007) reported

    First of all remove your ai from call I want to talk with customer care nd in the name of solution u telling me to restart my phone in dm @JioCare 😵‍💫 I am unable to use any service and it's going till now. Worst service Will u add these days in my validity

  • iam_Harjeet_Pb
    HARJEET SINGH (Harry) (@iam_Harjeet_Pb) reported

    opened a zero balance account with @JioPaymentsBank, but my balance is currently showing negative (-ve). As per RBI guidelines, zero balance accounts cannot be put into a negative balance. Please reverse these charges and resolve this issue at the earliest. CC: @JioCare @RBI #Jio

  • RaajNair6
    🇮🇳⫷ʀ ɴ⫸🇮🇳 🕊️ (@RaajNair6) reported

    @UIDAI Am really appalled by the attitude of @reliancejio for their pedestrian service & for having ppl to make new customer & giving least preference for existing users as they are trapped. Will port away from them alongwith my family & will never opt for Jio. Utterly poor service.

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Very irritating very frustrating or jb tm logo se compensation mango to garrebo k tarh mana krdete ho or shi se jawab bhi nhi dete jo customer poochta hai. Bs same automated replies krdete ho

  • indiemarwari
    Deepak (@indiemarwari) reported

    @reliancejio @reliancejio I’m in RAJASTHAN, not Gujarat. Why are your call-failure/IVR messages suddenly playing in Gujarati? This is happening for both outgoing AND incoming calls. Stop forcing the wrong language on customers and FIX THIS. #Jio #JioCare

  • dheerajman
    Dheeraj Manral (@dheerajman) reported

    @JioCare @jio_fiber, my internet has been completely dead since Saturday due to a cut wire (Req: SR00003DL5YP). 3 follow-up calls later and still no response or resolution. Please escalate and fix this! #JioCare #JioFiberDown #CustomerSupport

  • rithik_09
    Rithik Mahajan (@rithik_09) reported

    So does under observation in your terminology means resolved? How does a thing get resolved before giving out a resolution?? @JioCare @reliancejio

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