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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Syedanzer
    Syed Anzer Hussain (@Syedanzer) reported

    @JioCare @JioZonalmanager The mobile network has not been working since this morning.

  • sarojmaps
    saroj kumar mahapatr (@sarojmaps) reported

    @JioCare @PMOIndia I am posting this complaint with concern and agony that, l have forwarded all required info through DM. It's unfortunate that my complaint is not resolved yet however your team has closed it. Request intervene and reopen my complaint...it's very urgent

  • SSRanjan17
    S S Ranjan (@SSRanjan17) reported

    @JioCare Liar. Why are customers being taken for granted? @JioCare never seems to care about its customers. We are facing repeated disruptions due to an adamant and irresponsible technician who added an unauthorized extra connection in Jio junction box.repeated complaints, no action sofar

  • bhagchand84
    Bhagchand Samota (@bhagchand84) reported

    @reliancejio You people asking again same details ? It means bots are set for reply to users without any solution

  • krishsarava
    Saravanan Krishnan (@krishsarava) reported

    @JioCare I contacted customer care again today and they updated they have emailed jio hub for senior technician and issue will be resolved by 12:00 noon. Still no one called and fixed issue. What are the other options to escalate?

  • shishirupadhyay
    shishir upadhyay (@shishirupadhyay) reported

    @JioCare Day 12 without JioFiber. Local officials now say the issue might be fixed by month-end. Is this a telecom service or a never-ending waiting list? Jio was quick to collect advance rental, but remarkably slow at providing the service.

  • tweet2anees
    Aneesdeen (@tweet2anees) reported

    @JioCare So sorry to hear this again. Literally i heared the same statement for past one week from voice customer care. Now here also same reply. I lost my hope!!

  • MayankVikki
    Mayank Singh Rathore (@MayankVikki) reported

    @reliancejio @JioCare I had placed for a Jio sim almost 2 weeks back. So, far have not received the sim. I had called up almost 5-6 times ans every time the same message I heard , we are sport , your case is open , we will look into it. Please help

  • RamSNarayan
    RSN (@RamSNarayan) reported

    @JioCare @TRAI this is a very serious issue. There are 1000s of homes affected in my area itself for continuously last 4 days because of this Airtel outage. How to raise a formal complaint and get enough compensation or resolution from Airtel?

  • arghya__gupta
    Arghya Gupta (@arghya__gupta) reported

    @JioCare for last 3days there is no internet a Service Request has been raised and no engineer is assigned, you team doesn't respond neither on phone or WhatsApp or Twitter please disconnect my Jio Fiber I want to shift to @airtelindia

  • arm_stack
    Aashish Mishra 𝕏 (@arm_stack) reported

    @reliancejio @JioCare, my 5G internet connection is super unstable. I paid for 5G, but I'm not even getting 3G speeds. Is this really your service? You guys always say it's a temporary issue in my area and that it'll be resolved. Bsdk 1 saal se ek hi baat I'm porting out soon.

  • heartlymk
    Manoj Vyas (@heartlymk) reported

    @JioCare @reliancejio @TRAI I was not able to talk to any human customer care representative, all were AI chat bots which did not understand the problem. Suddenly my jio fiber disconnection request is raised and pick up is scheduled without my consent. I request to resolve it.

  • SSRanjan17
    S S Ranjan (@SSRanjan17) reported

    @JioCare Why are customers being taken for granted? @JioCare never seems to care about its customers. We are facing repeated disruptions due to an adamant and irresponsible technician who added an unauthorized extra connection in the Jio junction box.repeated complaints, no action so far

  • BoredRoomComedy
    Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported

    @JioCare This is the 3rd time you are saying this. If I don't get resolution within 24 hours I will be tagging Mumbai police on this thread. Taking money and not turning up at all is literally theft

  • DC_technical
    DC technical  🇮🇳 (@DC_technical) reported

    @RAHULKU01761793 @JioCare Yes. Absolutely worst

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