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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 155
Aurangabad, MH 11
Chhindwāra, MP 249
Bhubaneshwar, OR 39
Chennai, TN 67
Mumbai, MH 278
Bhopal, MP 93
Hyderabad, TG 112
Indore, MP 67
Jaipur, RJ 60
Delhi, NCT 93
Lucknow, UP 35
Coimbatore, TN 20
Thiruvananthapuram, KL 16
Pune, MH 173
Guwahati, AS 77
Nagpur, MH 31
Shiliguri, WB 19
Ahmedabad, GJ 78
New Delhi, NCT 112
Kolkata, WB 150
Agra, UP 22
Kanpur, UP 29
Sambalpur, OR 1
Sūrat, GJ 34
Patna, BR 59
Dimāpur, NL 15
Chās, JH 2
Jalandhar, PB 2
Chandigarh, CH 33
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajbhamani
    Raj L Bhamani (@rajbhamani) reported

    i had cancelled my jio fibre connection on march 2026 after multiple follow up with jio fibre since last 4months co doesn’t refund my security deposit amount jio care replied me we will help you but now they don’t feels like cheated😔 @JioCare @JioFibreCare @reliancejio

  • abdul_sk
    Abdul Saboor Khan (@abdul_sk) reported

    @JioCare @reliancejio @jagograhakjago My JioFiber User ID: +91-2231522811. Today marks the 13th days without internet & no reply from jio. I hope someone from Jio's senior support team takes ownership of this issue and resolves it immediately.

  • naresh9368
    seelam naresh (@naresh9368) reported

    Hi @JioCare, this is nothing but harassment. You are closing service requests without resolving the issue, and your own customer care team says they have no details of the closed tickets. Is this how Jio handles customer complaints? My old AirFiber device (1/3)

  • me_9791
    .,. (@me_9791) reported

    @reliancejio @JioCare So according you it is raining in nagpur and your service engineer cannot visit because of this?

  • ankurg2204
    Ankur Gupta (@ankurg2204) reported

    @JioCare From inbox it turns out, Anpadh gawaars are sitting in your team who don't know what customer is complaining about. They keep replying that template response that is unrelated to my complain. 2 days and can't even schedule an Technician visit. Hey @airtelindia again! Coming back.

  • HKTECH_AI
    HK TECH (@HKTECH_AI) reported

    @saaaanjjjuuu @airtelindia advertises “Unlimited 5G,” but the reality comes with hidden limits, fair-usage conditions, and hotspot restrictions. If customers are paying for unlimited data, why should usage be capped at 300GB or hotspot access be restricted? In my area, even BSNL and Vi provide better connectivity than Airtel. Poor network quality, unclear conditions, and disappointing service have left me with no choice. It’s time to switch. @reliancejio, I’m coming. Jio offers a far better network and service experience than Airtel.

  • SekharTanguturi
    Sekhar Tanguturi (@SekharTanguturi) reported

    @JioCare @reliancejio are you guys serious? have seen better customer service in much smaller companies. shame at the brand value and name that these basic things can't be set right. @RIL_Updates 20 days! waiting

  • badke_bhaiya307
    बड़के भैया (@badke_bhaiya307) reported

    @JioCare Why are you guys not registering an official complaint and refusing to give a complaint number? This is ridiculous that I've been following up since a week and getting no help from you.

  • AmirSohel519524
    Amir Sohel (@AmirSohel519524) reported

    Very Poor Network Condition since Last 4 Months in Our Area...I have made complaint but didnt get any Solution of network condition....very poor service...now I m change my whole family sim to other company network @JioCare

  • VrajeshKotecha
    Vrajesh Kotecha (@VrajeshKotecha) reported

    @JioCare why my internet is still not working even after paying the bill? This is happening again n again.

  • lifeincircle
    Sahyadri (@lifeincircle) reported

    @reliancejio @JioCare network has turned pathetic in last 2-3 months. Nowhere it is 5G and keep dropping out. It reminds of days of 2G when connectivity was an issue. Jio started well but faltering compared to @airtelindia

  • Brahma_Samartha
    ब्रह्मचारी समर्थ चैतन्य (@Brahma_Samartha) reported

    Your service sucks @reliancejio and @JioCare

  • SrmrAjay
    Ajay Kumar (@SrmrAjay) reported

    @reliancejio @JioCare my wife's jio sim card deactivated. I want jio to re issue this sim card with my name but don't have document showing our blood relation. please help. 🙏

  • rajdev_23
    Mohit Rajdev (@rajdev_23) reported

    @JioCare How shall I send you. JioTV doesn't allow to record the screen. FYI - fancode doesn't work via Jio TV app even after an year subscription with Jio

  • Ajaybabushukla
    Ajay (@Ajaybabushukla) reported

    @JioCare unable to recharge data sachet since last 2 months , called customer care several time, unable to resolve asked me to do regular recharge. Even after that no Internet.7232358142 & Mobile 9822200166.

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