Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 169 |
| New Delhi, NCT | 101 |
| Dehra Dūn, UT | 31 |
| Bhopal, MP | 77 |
| Ahmedabad, GJ | 84 |
| Meerut, UP | 22 |
| Mumbai, MH | 192 |
| Sūrat, GJ | 22 |
| Bhubaneshwar, OR | 32 |
| Hyderabad, TG | 86 |
| Coimbatore, TN | 17 |
| Kanpur, UP | 36 |
| Agra, UP | 24 |
| Guwahati, AS | 70 |
| Udaipur, RJ | 12 |
| Roorkee, UT | 2 |
| Pune, MH | 119 |
| Shillong, ML | 26 |
| Indore, MP | 48 |
| Chhindwāra, MP | 198 |
| Delhi, NCT | 82 |
| Dhanbād, JH | 10 |
| Rājkot, GJ | 10 |
| Ghāziābād, UP | 6 |
| Cochin, KL | 18 |
| Noida, UP | 10 |
| Babugarh, UP | 1 |
| Dimāpur, NL | 12 |
| Chennai, TN | 64 |
| Muzaffarnagar, UP | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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irshadjeddy (@irshadjeddy) reported@JioCare for a complaint raised today afternoon, the Engr is scheduled to visit on 14 june. after 4 days? what's this?
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Joy Mondal (@thejoy_mondal) reported@JioCare @JioCare my jio wifi is not working for almost 24 hours. Engineer came in the morning, not picking phone now. Resolution estimatehas been postponed twice! SR0000380833, Fibre no 1135919327. Please get it working tonight!!!
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Vrunda Thakkar (@VrundaTM) reported@DhirajM4550 @reliancejio @JioCare Still not working in Kharghar now!
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Bhavya shukla (@bhavyaTrivedi16) reportedUnacceptable. 48+ hours of outage and Jio still has no concrete update beyond the same template message. Customers have lost productivity, time, and money. Full compensation and immediate restoration are expected. @JioCare @reliancejio
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Arthi Natarajan (@ArthiNatarajan2) reported@reliancejio Very poor customer service by the Jiofibre installation team. My order NO0001DWZRRC was supposed to install before Monday 08 June evening till date no response. My son in class 12 he is unable to download his notes or do homework. The sales guy said within 4 hours but 4 days
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Ravi Singh (@rsingh033023) reported@RIL_Updates Waiting for an update, it seems @reliancejio & @JioCare have become incompetent for solving the customer complaint. Real world #scammers #cheater #fraud
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S S Ranjan (@SSRanjan17) reported@JioCare Liar. Why are customers being taken for granted? @JioCare never seems to care about its customers. We are facing repeated disruptions due to an adamant and irresponsible technician who added an unauthorized extra connection in Jio junction box.repeated complaints, no action sofar
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PS 🎸 (@Im_ps14) reported@JioCare @reliancejio There is on of a sudden poor network of JIO in Kondapur area, Hyderabad. I am living here over 6-months and on of a sudden one rain last night and network is poor. Kindly check and confirm if how long will it take to have it better as it was before.
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मारवाड़ी काका 🌳🙏 (@marwadikaka25) reported@Rameshc60043729 @JioCare @reliancejio Will never do it... they work to extract money by misleading the customer.
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D.Shashank Jadhav🇮🇳 (@dshashankjadhav) reported@JioCare @JioCare Engineer was already assigned earlier but the visit was repeatedly rescheduled. 10 Jun → 11 Jun → 13 Jun → 14 Jun Please confirm the 14 Jun visit will not be rescheduled again and escalate to the concerned service manager.
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Prince Darji (@PrinceDarji5) reported@JioCare Hey the issue is with that specific number! And I have gotten no reply in the DMs!
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Nilesh Solanki (@NileshS11746176) reported@JioCare @reliancejio My sim on 4g phone from 6 months now I insert it to my 5g phone still no 5G signal check dm
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Sheikh Anas 🇮🇳 (@SheikhAnasIYC) reportedThe network works fine when there is power, but as soon as the electricity goes out, the network vanishes too, leaving villagers unable to communicate with one another for hours. Is this the kind of service Jio offers? @reliancejio @JioCare
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Akshay (@Its___Shay) reported@JioMart_Support @JioMart Don’t harras us like this. I know no body can escalate this in any manner, it was my mistake to order for jio mart. Irresponsible, worst app ever I have experienced in quick commerce segment, I am facing this experience third time in a row. @reliancejio
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desi style (@vedtiwari18) reported@JioCare That's not my concern as a customer. I paid for a working service and suffered significant losses due to this outage. Who will compensate for my losses? Since the service failed and caused me losses, will Jio provide a full refund of the amount paid?