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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 48
Gurgaon, HR 10
Vadodara, GJ 47
Mumbai, MH 278
Shillong, ML 17
Chhindwāra, MP 261
Gwalior, MP 3
Ludhiāna, PB 6
Lucknow, UP 43
Kolkata, WB 120
Patna, BR 61
Jabalpur, MP 10
Nagpur, MH 31
Delhi, NCT 111
New Delhi, NCT 113
Thiruvananthapuram, KL 13
Nashik, MH 20
Bhubaneshwar, OR 43
Bharūch, GJ 1
Chandigarh, CH 37
Pune, MH 172
Bhopal, MP 93
Guwahati, AS 76
Kanpur, UP 17
Latur, MH 8
Āsansol, WB 9
Haridwar, UT 5
Hyderabad, TG 101
Cochin, KL 20
Warangal, TG 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • CAChetanBohara
    Chetan Jain (@CAChetanBohara) reported

    @reliancejio @JioCare I called to customer care but that Ai is not even connecting to me a Human then what's the purpose of this customer care. Worst customer care service @TRAI

  • kaushish1975
    Proud Indian $K🇮🇳 (@kaushish1975) reported

    @JioCare It seems that your intention is just to pass the time so that I stop follow up while feeling exhausted. Sending same message again and again without any solution.

  • JAYAKRISHNANAV
    JAYAKRISHNAN A V (@JAYAKRISHNANAV) reported

    @JioFiber is becoming one of the worst customer-centric services I’ve experienced. I raised a service request for Aug 6, 4:30 PM and even left office early to be home for the technician. Unfortunately, no one showed up. @JioCare @reliancejio

  • RatikantaPuhan2
    Ratikanta Puhan (@RatikantaPuhan2) reported

    @JioCare @reliancejio The network is currently down in my area. Unable to access services due to connectivity issues. Kindly check and resolve this at the earliest. #JioDown

  • Karanjain57
    Karan Jain (@Karanjain57) reported

    @JioCare I m very fed up with Jio Network 🛜 Alternate mobile number @airtelindia is working fine

  • AshokSoni1234
    Ahshock (@AshokSoni1234) reported

    @JioCare @JioCare, this is beyond pathetic. Complaint raised on 4 Aug, engineer never answered calls, and now the visit has been rescheduled instead of fixing my internet. Is this what customers pay for? Resolve it TODAY. Request ID: SR00003D6107 #JioFiber

  • jainnaman006
    NAMAN JAIN (@jainnaman006) reported

    @Karanjain57 @reliancejio @JioCare Facing this problem since morning

  • sri_4200
    Sri (@sri_4200) reported

    @JioCare @reliancejio @TRAI (7/8)A month of daily failures, technicians who won't stay on a call, support desks that don't sync with the ground team, and a system built around closing tickets rather than solving problems. Nobody here is actually accountable for the outcome.

  • gauravchand
    Gaurav Chand (@gauravchand) reported

    @JioCare Have responded to your DM. Looks like Jio does not verify customer e-mail ID and blindly sends emails to unknown email IDs. As I have not raised any service request. Neither does the app show any requests. So who raised it? For what number.

  • Vipul61340353
    Vipul (@Vipul61340353) reported

    "@JioCare My entire area is facing 5G internet and calling issues. MyJio app shows network problem detected but no SRN/Complaint number is generated. Please check and provide a Complaint Number. Area: [Tintemba navapur Tal. Navapur Dist. Nandurbar pin code 425418]"

  • anantchavan44
    Anant chavan (@anantchavan44) reported

    @reliancejio Jio Dive VR = cheap quality + fake promises. Ads are misleading and the real experience is terrible. Avoid buying.

  • ridddleculous
    Haz (@ridddleculous) reported

    @JioCare @JioCare it's still not working I've done everything from my end. Its been 2 days.

  • iamprathamz
    Pratham Saha (@iamprathamz) reported

    @JioCare I placed a relocation request, my jio airfiber is uninstalled but it’s been 10 days no one has installed it. I’m not able to contact customer care. It’s very pathetic and frustrating service. @reliancejio being irresponsible and negligent. Need action to resolve ASAP.

  • shahilm605
    Shahil Mohammed (@shahilm605) reported

    A customer should never have to fight for a service to be cancelled. I've been trying to disconnect my @JioCare JioFiber connection since 1st August. Six days, countless calls, repeated assurances, zero action. If this isn't resolved immediately, I'll be escalating it legally and documenting the entire experience publicly. #JioFiber #ConsumerRights @reliancejio @RelianceJioCare

  • rangamannarji
    Rangamannar (@rangamannarji) reported

    @JioCare WORST SERVICE IN CHENNAI. 😴🙆

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