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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 54
Kolkata, WB 90
Chhindwāra, MP 42
Pune, MH 119
Chennai, TN 61
Patna, BR 49
Lucknow, UP 34
Mumbai, MH 126
Panaji, GA 5
Chandigarh, CH 27
Nagpur, MH 15
Kanpur, UP 27
Meerut, UP 11
Gobārdānga, WB 1
Delhi, NCT 54
Bengaluru, KA 104
Bhopal, MP 34
Ahmedabad, GJ 58
Noida, UP 10
Nashik, MH 14
Hyderabad, TG 54
Solāpur, MH 1
Kolhāpur, MH 5
Hisar, HR 3
Haridwar, UT 3
Guwahati, AS 40
Virār, MH 1
Jalandhar, PB 3
Bhīlwāra, RJ 6
Udaipur, RJ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GhoshGhosh8
    Sanjeev Kumar Ghosh (@GhoshGhosh8) reported

    @JioCare Are you serious sitting to help? The customer has already paid the Installation amount you have closed the previous fiber and not installed the new connection Engineer visit and do kyc and not contactable R you helping or sitting for harassing

  • manish_roy7
    Manish Roy (@manish_roy7) reported

    @AlvinDeVlix @TrakinTech @reliancejio Jio owns less bandwidth as compared to airtel that's why jio is lacking in terms of data speed and network, jio's band distribution is the worst as well...

  • PoojaSi49792538
    Pooja Singh (@PoojaSi49792538) reported

    @JioCare @reliancejio My request still on hold since 1 week my office work got stuck I am totally fursterd from the service of jio really not able to understand what is the main issue you are not able to send a single enggenir for my wifi problem since 1 week

  • ssg081713
    sriram sadagopan (@ssg081713) reported

    @JioCare jio has lost all sense of customer satisfactin. Even after multiple complaints internet drop issue is not being fixed. I have raised 5 tickets till now

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    @JioCare why this issue persistly occur, even when I complaint almost each day. I need the compensation for the persistently happening interrupted services.

  • Senthil_k_r
    Senthil Kumar Ranganathan (@Senthil_k_r) reported

    @JioCare First provide basic Internet service without interruption and then go for value added services. Towers go offline very often, customer service not reachable...

  • hari8769989915
    ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported

    @JioCare Wron comment for jio fiber team and employee Not sole my problem

  • ibrahimtinwala1
    IBRAHIM TINWALA (@ibrahimtinwala1) reported

    @JioCare @JioCare please initate service cancellation from 25th onwards

  • Sourav_BLR
    Sourav (@Sourav_BLR) reported

    @JioCare @reliancejio it's quite sad that after 3 years when you are you fibre router stops working intermittently your so called engineers are unable to fix it and closing the tickets one after the other. With much disappointment. I am now moving to Airtel @Airtel_Presence

  • as_anish15
    Anish singh (@as_anish15) reported

    Now I’m unable to connect to customer care as my call isn’t going through. Also, nothing related to JioFiber is showing in my MyJio app. Kindly look into this issue and help me. @JioCare @reliancejio

  • Gururaj_bhat_br
    Gururaj (@Gururaj_bhat_br) reported

    @JioCare It has been 7 days with the same internet issue, no proper action, and yet you people keep closing tickets without fixing anything. This is absolutely unacceptable and unprofessional. Stop closing tickets just to fake resolution and start actually solving customer issues. (2/2)

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported

    @JioCare stop wasting time with engineers when the issue is on your backend! My account is paid in full but I have no service. Please arrange a call to resolve this today, or provide the process for device return. Enough is enough. 🛑 #Jio #Frustrated

  • sci_freak
    Harsh Srivastava (he/him) (@sci_freak) reported

    I wish @airtelindia and @reliancejio were penalised for the horrible services they provide. It sucks that during any emergency, we are stuck with them. This is not even a regional issue. You could be living in any major city in India and still face the same issues.

  • dineshsahu0205
    DINESH SAHU (@dineshsahu0205) reported

    @JioCare Can you please update the status ? Dear Customer, This is to inform you that your JioFiber Service Request No. SR000033P2ZR for has been successfully processed. For any further support, please call us on 1800 896 9999. If you wish to raise an appeal.

  • skyfit_tv
    Akash Verma (@skyfit_tv) reported

    @_MukeshAmbani @JioCare @reliancejio I honestly don’t even know how to describe such poor service. Your network is extremely bad and unreliable. My issue is still not resolved. This level of negligence is unacceptable. Fix this immediately. #JioDown #PoorService

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