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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kalseavinash06
    🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported

    @JioCare Complaint status - Resolved Current status - Still facing issue They called to say that the problem had been resolved, but in reality, nothing of the sort happened—that is simply their way of working.... ++

  • siddharthhjain
    Sidd (@siddharthhjain) reported

    Regretting my decision to purchase an annual plan from @reliancejio. Despite being on a 5G network, the internet speed is consistently lagging and nowhere close to what Airtel provides @reliancejio @JioCare

  • ROHITRVM
    ROHIT (@ROHITRVM) reported

    @airtelindia @Airtel_Presence @JioCare Hi Airtel, My WiFi has been down for the past 48 hours and I’ve been told it needs 72 more hours to fix. Please permanently close my connection. I will switch to another provider. Kindly confirm once done.

  • Shantesh09
    Shantesh Savalgi (@Shantesh09) reported

    @JioCare worst customer service ever... you customer care representative just hung up on me.. your jio representative sold me sim saying its postpaid.. but infact it was prepaid.. i had to recharge it... worst serviced

  • JamesZachariah_
    James Zachariah (@JamesZachariah_) reported

    @JioCare It’s already been 2 days without internet and Iam working from home and no response from your side and i need this to be resolved as soon as possible, for the past 2 days it’s been getting scheduled? Giving some lame excuses, not a proper channel to call the customer care. Worst!

  • RkLakshakar
    टोपा आदमी (@RkLakshakar) reported

    @reliancejio @JioCare I have recharged for 5G but I need to set it to 4G despite 5G network in area. Because the network goes away every few minutes. I am missing calls and messages. Also you don't have any live support. Wd you please look into this harrasment.

  • ASHUTOSHKMISRA1
    ASHUTOSH K MISRA (@ASHUTOSHKMISRA1) reported

    @reliancejio it is more than 2 1/2 hours that JIO Wi-Fi is not available in Kalpataru RADIANCE Gurgaon and their CUSTOMER CARE executives are just bluffing. They go on to tell us switch on. Switch off the router. JIO Wi-Fi is the worst Wi-Fi provider in India now,

  • UPENKUMAR4
    Upendra Choudhary (@UPENKUMAR4) reported

    @JioCare @reliancejio Since last 2 months frequent getting Jio Airfiber connections error don't know what kind of services are provided by Jio .don't know why they are charging payment if they can't provide service Jio fiber No 2035407667...nn

  • Arunav66886942
    पंडित शिवरामकृष्ण (@Arunav66886942) reported

    @JioCare It's very pathetic to experience the bad network.

  • PAWANDABRIA
    PAWAN YADAV (@PAWANDABRIA) reported

    @JioCare Is there any resolution u r going to be provided from your side. Does it take 10 days for installing a new fiber connection

  • jainharshilll
    Harshil Jain (@jainharshilll) reported

    @JioCare No reply till now for the same on dm @JioCare Pathetic service

  • BiswaRa78
    Biswa Ranjan Mishra (@BiswaRa78) reported

    @reliancejio @_MukeshAmbani @JioCare since a week a lot of turbulence in your service in jio air fiber particularly.... Whats ur team is doing.... Can u refund the money for loss of service

  • RanjeetBhardwa3
    Ranjeet Bhardwaj (@RanjeetBhardwa3) reported

    @JioCare @JioCare that is my question when ? Today as per first schedule tomorrow day after tomorrow. Whennn? 30 minutes earlier on which date. Is you customer service is sp pathetic and incompentent that you can't comprehend a question.

  • shavallaganesh
    Gs bunny Ganesh (@shavallaganesh) reported

    @JioCare I have already shared my location with you personally through DM. Your network service is extremely poor, and there is hardly any network coverage here. If you are charging ₹400–₹500, you should provide a proper and reliable service as well. Even calls are not working

  • abhigyan740
    Ab (@abhigyan740) reported

    @JioCare Hi @reliancejio @JioCare can you let me know why the service engineer did not visited.

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