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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 101
Bhopal, MP 98
Chhindwāra, MP 244
Āsansol, WB 9
Kallakkurichchi, TN 2
Mumbai, MH 232
Pune, MH 177
Chennai, TN 58
Mohali, PB 4
Patna, BR 56
Kolkata, WB 88
Coimbatore, TN 16
Indore, MP 66
Hugli, WB 1
Bengaluru, KA 126
Dhanbād, JH 9
Delhi, NCT 103
Vijayawada, AP 2
Shillong, ML 15
Dehra Dūn, UT 20
Jamshedpur, JH 8
Jodhpur, RJ 5
Bhātāpāra, CT 1
Maihar, MP 2
Lucknow, UP 44
Vadodara, GJ 50
Nashik, MH 23
Hyderabad, TG 57
Guwahati, AS 64
Ahmedabad, GJ 74
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dr__thirteen
    Mohammad Sajid (@dr__thirteen) reported

    @JioCare Hi, it’s been 2 more days since your assurance of an Engineer Visit, but there is still no update on installation or refund. I no longer wish to proceed with the connection. Please cancel it and process my full refund immediately. I’ve already waited since 17 August.

  • MDmistry_
    Meet Mistry (@MDmistry_) reported

    Please no one should take @vi data sim, even after paying the bill on time, the service is worse than 2G. I am ready to do @reliancejio protiblity for 5 sims in my family.

  • mkxyadav
    Milan Karmur (@mkxyadav) reported

    @JioCare @reliancejio Extremely disappointed with Jio AirFiber service. Facing repeated delays for weeks. The local field team keeps making false promises to install in 1 week, but nothing happens and the request got canceled automatically without my consent.

  • mkxyadav
    Milan Karmur (@mkxyadav) reported

    @JioCare Why was it canceled without my request or site visit? What is the technical cancellation reason updated in the system (e.g., Line of Sight issue, No Coverage, or SLA Expiry)? Please state clearly."@JioCare @reliancejio

  • begovind
    Govind Sharma (@begovind) reported

    @reliancejio @JioCare Absolutely pathetic service on my installation request, no timely updates, no empathy to long term customer. Despite multiple calls, fake assurances.

  • victor_d_costa
    Victor D'costa (@victor_d_costa) reported

    I’ve also requested Jio to communicate the resolution via email, but I continue to receive the same generic responses without any actual update on my SIM delivery. @reliancejio @JioCare @reliancegroup Please look into this and provide a clear resolution.

  • biswajit2k
    Biswajit Das (@biswajit2k) reported

    @JioCare The details were already shared in chat and some generic troubleshooting document is being forwarded. Whereas the issue is related to recent change of STB and a service ticket has to be opened.

  • callmeesidd
    Siddhesh (@callmeesidd) reported

    @JioCare @reliancejio Your JioFiber customer service is the worst. Tried the toll-free number but keep getting stuck with bots (“press this… press that…”). My issue can’t be fixed via MyJio app diagnostics. I need a human agent urgently. Pathetic service! Worst!!!!!!!!!!!!!!!!

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @Imadvika1 @JioCare #VI is worst , I am telling you , you will regret one day .

  • niruphaboda
    Nirup (@niruphaboda) reported

    @reliancejio @RelianceJioCare @jagograhakjago since last 15 day jio air fiber not working in sector 15,gurgaon ,22001,there is no option for communicate with customer care ,unfortunately I had pay the amount , they now not listen the issue ,nor resolve, bed service

  • prabintennis
    Prabin Kumar Nayak (@prabintennis) reported

    @reliancejio This network outage has been going on for the past 3 days, with no resolution so far. The app now says service may be restored by 27 Aug 2026, 3:34 AM. Please look into this urgently.Customers should not have to remain without reliable connectivity for several days

  • Itsmesunil1232
    Sunil (@Itsmesunil1232) reported

    @reliancejio Unlimited Service failure 🤭🤭🤭🤭👏👏👏👏👏👏

  • Sandeep28773927
    Sandeep beniwal (@Sandeep28773927) reported

    @JioCare Jio network Jio has the most unreliable network in the world. Can anyone tell me where to file a lawsuit against the Jio company?

  • Jyotishjaisawa1
    Jyotish Jaisawal (@Jyotishjaisawa1) reported

    @JioCare @reliancejio Please solve my issue

  • ankit027dubey
    Ankit Dubey (@ankit027dubey) reported

    @JioCare Shut your mouth my problem not solved yet... Still pending

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