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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Durgapur, WB 12
Jodhpur, RJ 6
Chhindwāra, MP 250
Allahābād, UP 8
New Delhi, NCT 102
Dimāpur, NL 16
Shillong, ML 14
Hyderabad, TG 111
Pune, MH 176
Imphal, MN 11
Patna, BR 58
Jaipur, RJ 60
Kolkata, WB 141
Mumbai, MH 269
Visakhapatnam, AP 8
Shiliguri, WB 16
Chandigarh, CH 33
Guwahati, AS 76
Udaipur, RJ 12
Bengaluru, KA 156
Haridwar, UT 2
Cochin, KL 22
Ghāziābād, UP 4
Sūrat, GJ 35
Nagpur, MH 32
Kharagpur, WB 1
Chennai, TN 58
Bhopal, MP 92
Ahmedabad, GJ 76
Bhubaneshwar, OR 38
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Roochak_R_Jain
    RJ (@Roochak_R_Jain) reported

    My JioFiber connection has been down since 16th July. Complaint ID: SR00003BG01N (logged via MyJio app). Despite calling Jio helpline daily for the last 3 days, no resolution yet. Extremely disappointed with the lack of service and support. @JioCare resolve urgently!

  • ARUN_PRABAKARAN
    ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reported

    @reliancejio @JioGames Already Jio Games Subscription is priced on the higher side, now you have removed #RDR2 and #GTA5. Worst decision ever. This means the Reliance Group isn’t serious about the cloud gaming platform

  • imtiyazwow
    imtiyaz khan (@imtiyazwow) reported

    @JioCare @reliancejio My JioFiber connection is DOWN for 2 days. Service Ticket SR00002MR5CO has been falsely marked as "On Hold - OTP Validation Pending" WITHOUT any technician visit. Fix this negligence & dispatch an engineer immediately!

  • mahesht72
    Mahesh Gowande (@mahesht72) reported

    @JioCare you should have the number and not interested talking to you just fix the fiber within 48 hours or return the advance paid for the full year

  • iabhishekishwar
    Abhishek Kumar Ishwar (@iabhishekishwar) reported

    @TRAI @reliancejio Very Slow internet 😒 Some time. BADDI. HIMACHAL PRADESH ,173205 🤨

  • ashishkumarmis
    Ashish Mishra (@ashishkumarmis) reported

    I am not able to get your support by till free number and your app, please call me 9479624121 @JioCare

  • iam_madhubabu
    Madhu (@iam_madhubabu) reported

    I ported from @airtelindia to @reliancejio last week, but I want to switch back because Airtel's network and internet are better. Is there any way to port back within 90 days?

  • king_janty
    oxy (@king_janty) reported

    @TRAI Dear @JioCare,@reliancejio 5G icon sirf showpiece hai kya? 🤡 Full signal ke saath sirf 31 KB/s download speed! 2026 mein bhi aisi service? Recharge ka paisa 5G ka, speed 2G se bhi kharab. #Jio5G #JioFail #PoorNetwork

  • Singla16Neeraj
    Neeraj Singla (@Singla16Neeraj) reported

    @JioCare @reliancejio Internet down since evening. Fiber customer paying 1899 + GSt each month. How I am supposed to work from home. This need immediate fix. Please resolve it immediately

  • jspvk9
    Yasa Vamsi Naidu ✊ (@jspvk9) reported

    Worst network @reliancejio

  • Karanchauhan09
    gallivanter (@Karanchauhan09) reported

    @reliancejio @JioCare @reliancegroup The engineer wont visit today i wont recharge further Don’t call me or send any technical team pick up the router setup box etc. It was worse having you. Pathetic service modi favoured you so you overtook all BSNL networks

  • i_yG_25
    Yogesh 🇮🇳 (@i_yG_25) reported

    What a horrible Internet and calling network you guys are offering after taking Money for nothing ? After various complain we are told to be patience & when asked even team has no TAT or Anything to say. @JioCare @reliancejio

  • ErAkhilesh39862
    Er Akhilesh (@ErAkhilesh39862) reported

    @JioCare Yes same issue since 1 yr

  • follows_SK
    Sanjay Kumar 🇮🇳 (@follows_SK) reported

    My number got out of service due to esim request while changing phone, @reliancejio @JioCare Please cancel that request and restore my services right now. I'm stuck at airport.@JioCare

  • siddharth9100
    siddharth joshi (@siddharth9100) reported

    3/ Stop closing complaints with assurances while the problem remains unresolved. Improve the network at Shirgaon, Badlapur or refund customers for the period the promised 5G service has not been delivered. @JioCare #CustomerService

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