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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 77
Mumbai, MH 276
Jaipur, RJ 56
Chhindwāra, MP 252
Durgapur, WB 9
Imphal, MN 10
Dhanbād, JH 8
Mohali, PB 3
Salem, TN 8
Bengaluru, KA 155
Pune, MH 175
Agartala, TR 6
Dimāpur, NL 16
Dārjiling, WB 1
Delhi, NCT 94
Bhopal, MP 90
Vadodara, GJ 23
New Delhi, NCT 111
Panaji, GA 6
Chandigarh, CH 32
Patna, BR 56
Kolkata, WB 143
Udaipur, RJ 12
Nashik, MH 19
Chandrakona, WB 1
Hyderabad, TG 109
Gurgaon, HR 10
Sūrat, GJ 36
Shiliguri, WB 20
Chennai, TN 61
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ipsravi
    Ravii Pratapp Singh (@ipsravi) reported

    @reliancejio I have a fiber internet connection with is not functioning since last 15 days. Multiple request has been made but not solution provided. Service request closed without resolving. Make life a joke. Request Id: SE00003B3UYJ. Pls help.

  • StellarMind_ai
    StellarMind.ai (@StellarMind_ai) reported

    Our @JioBusiness internet has been down for 2 weeks. Multiple complaints, no resolution only false "resolved" messages. This is disrupting our business. Resolve this immediately. @JioCare #JioBusiness

  • krsna_mahesh
    mk18 (@krsna_mahesh) reported

    @amangoeliitb I was using @reliancejio for the last 8 years and 3 months ago i switched to fraud @airtelindia due to a network trouble in my area with Jio but I will be porting out to Jio in a month.

  • im_roarr
    ROAR👀✨ (@im_roarr) reported

    Dear @JioCare, My JioFiber connection has been completely offline for nearly 3 days, despite repeated complaints. This level of service is unacceptable. I depend on this connection for my daily work, and your poor customer support has only added to the frustration.

  • PrashantKikani
    Prashant Kikani (@PrashantKikani) reported

    @JioCare Rescheduled yesterday. No engineer today. No call. No update. Just endless waiting. If Jio cannot honor its own service appointments, why promise them in the first place? This is a complete failure of customer support. #JioFiber #WorstService

  • NaturallyBong
    Dev (@NaturallyBong) reported

    @JioCare Last evening a technician was supposed to visit. he did not come and posted a message that the customer ( me) was not available at the loaction,

  • IGaganReddy2000
    My Views (@IGaganReddy2000) reported

    @reliancejio @reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.

  • VibhaAgarwala
    Vibha Agarwala (@VibhaAgarwala) reported

    @JioCare Asked for DM of details which I sent. NOW THEYVE PUT MY REQUEST ON HOLD! WHY???? Outage every month, minimum 3-4 days for complaint resolution. JIO IS MAKING A FOOL OF CUSTOMERS. You pay for 12 months, but get only 11 months of service!

  • sandeep91802633
    Sandeep Chaudhary (@sandeep91802633) reported

    I expect: ✅ A clear explanation for the unnecessary one-week delay. ✅ Compensation for the 6 days during which I paid for a service that was unavailable. I hope Jio takes accountability instead of sending automated replies. @JioCare @reliancejio #JioFiber #JioCare

  • SaxenaSubodh
    सुबोध श्रीराम (@SaxenaSubodh) reported

    @JioCare It is horrible to see your care for your consumer by doing nothing

  • NitinBansal_1
    Nitin Bansal (@NitinBansal_1) reported

    @JioCare 24 hours lapse ,No engineer is come what is the worst service from Reliance. @reliancejio

  • IGaganReddy2000
    My Views (@IGaganReddy2000) reported

    @reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare @JioCare shame on you for cheating customer. No internet and you keep sending same template . Just talked to support team they said it’s tower issue and we are helpless , MR was raised last week no action has been taken .

  • Chandan4447
    Chandan Tripathy (@Chandan4447) reported

    @JioCare This is unacceptable. My JioFiber installation is still pending despite repeated follow-ups. Every time I receive the same response that it is delayed due to technical reasons, but no resolution or installation date is provided. @TRAI

  • Chandan_Daksha
    Chandan (@Chandan_Daksha) reported

    @JioCare How should ontell you Pawan, I have clearly told u in the message that yes I am. Facing this issue at the same address and it's happening since 2021, still you and your team is working to improve it, shame on you

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