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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • baglagaurav
    Grv.. (@baglagaurav) reported

    @reliancejio Try restoring internet at 180 feet above sea levels. Not there for 6 days. (7.8kms away from @ambani residence). Never pay annual bill in advance. The team will abscond and you will have no service.

  • realsufiyaan
    Sufiyan Ahmed (@realsufiyaan) reported

    @JioCare It is asking again to recharge kindly help me if my recharge is successful or not

  • Akshayhatwar111
    Akshay Hatwar (@Akshayhatwar111) reported

    @reliancejio @JioCare very bad network and internet services in my location. Facing this issues from last 2 months. already filed many complaints but no action. not able to talk on call and 4G network is connecting even after 5 G recharge. pin code 411033 Punawale.

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare And stop fooling customers with the same automated replies. I am repeatedly asking a direct question, but instead of answering it, you keep sending template messages.Also, I am not the only customer facing this issue.

  • akoserwal
    Abhishek koserwal (@akoserwal) reported

    @JioCare @JioCare worst service provider in India @reliancejio

  • Narendragupt
    Narendra Gupta (@Narendragupt) reported

    @JioCare inspite of assurances I am still in the same position, same problem, no response, no resolution, what to do , you assure me and then nothing happens, how long , what a SAD AND PATHETIC STORY JIO FIBER

  • MadhuPartani
    Madhu Partani (@MadhuPartani) reported

    @JioCare Pathetic service! My Jio Fiber has been down for 1+ week. Daily the engineer visit is rescheduled without anyone visiting. Today my complaint was closed without any engineer visit or my OTP verification. Multiple calls to customer care, zero resolution. Please fix ASAP

  • shishir_chinu
    Shishir chandra Pandit (@shishir_chinu) reported

    Very disappointed with JioFiber service. Recharged R1200 on 27 July 2026 for JioFiber No. Payment was successful, but the plan is still showing under Upcoming Plans and is not getting activated Currently, I have no active plan and internet services are down. @JioCare @jio_fiber

  • JaganathanRam15
    Jaganathan Ramaier (@JaganathanRam15) reported

    Jio fibre set top box remote with voice not working. How to get new one. @JioCare

  • PatidarRutu
    rutu_patidar_ (@PatidarRutu) reported

    @JioCare I want parmenant solution either i am going to consumer court. If you has free from your AC room then contact 7874278910 it's my number.

  • SritamNanda2
    Sritam Nanda (@SritamNanda2) reported

    @JioCare @reliancejio same. This is unacceptable service for a paid connection. #JioAirFiber #PoorService I raised a second complaint. When I called the assigned engineer, he told me he had already left the job and couldn't visit. Customer care keeps asking me to "please wait," but it's been 3 days

  • amitdgoel
    🇮🇳Amit Goel (@amitdgoel) reported

    @JioCare jio internet services are worst. Not working for the past few weeks. No one to attend to complaints and help. Pathetic customer support.

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    Service Request No: SR00003AVTZZ Cancellation request done on 10th July and that’s closed on 11th July. Why the refund is not credited still now? I requested multiple times. Why @JioCare is harassing their customers and why there was no accountability? @_MukeshAmbani

  • theluckygupta
    Lucky Gupta 🇮🇳 (@theluckygupta) reported

    @raghavofficials @JioCare Experiencing the same issue from days! my friends and family who are using this service provider also facing network issues. Having this experience on so called country best in business providers isn’t expected. I am switching to Airtel soon advising same to all.

  • PremSin81114968
    Prem Singh (@PremSin81114968) reported

    @JioCare @reliancejio One of your staff members was very rude. He called me "Mr. Arvind" and was unwilling to provide any information. He was not helpful at all and behaved in a very rude and unprofessional manner. This kind of behavior is unacceptable.asking help for 1 month

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