Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 92 |
| Ahmedabad, GJ | 56 |
| Chennai, TN | 64 |
| Chandigarh, CH | 25 |
| Mumbai, MH | 135 |
| New Delhi, NCT | 50 |
| Pānīpat, HR | 4 |
| Nālanda, BR | 1 |
| Mumbai Suburban, MH | 1 |
| Pune, MH | 126 |
| Coimbatore, TN | 13 |
| Thiruvananthapuram, KL | 11 |
| Indore, MP | 13 |
| Bhopal, MP | 30 |
| Kolkata, WB | 69 |
| Patna, BR | 44 |
| Lucknow, UP | 30 |
| Chhindwāra, MP | 23 |
| Hyderabad, TG | 48 |
| Mangalore, KA | 5 |
| Dehra Dūn, UT | 22 |
| Guwahati, AS | 36 |
| Jaipur, RJ | 34 |
| Agra, UP | 9 |
| Morinda, PB | 2 |
| Ludhiāna, PB | 16 |
| Bokāro, JH | 1 |
| Meerut, UP | 9 |
| Ranchi, JH | 8 |
| Nagpur, MH | 16 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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raju G (@raju_g0567) reported@JioCare Order ID: NO0001CNB8RU KYC completed, but no installation or technician visit till now. This delay is unacceptable. Cancel my order immediately and process full refund. Share cancellation confirmation and refund timeline NOW.
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ज्ञान (@gprai1126) reported@JioCare My Jio fibre is down since yesterday and a service request with scheduled visit has already expired. SR000033DO0J
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विभोर 🇮🇳 (@MalviyaVibhor) reported@reliancejio @JioCare @reliancejio you have my service request number in DM already.
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Gurneet Singh (@Gurneet01189179) reported@JioCare after 2 months: - Why was the modem collected? - Why was closure process not explained upfront? How is a customer supposed to know internal procedures which your team failed to disclose?
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Anurag Tiwari (@AnuragT47848604) reportedExtremely disappointed with @JioCare @jio_fiber One of the worst customer experiences no proper response, delayed resolutions, and zero accountability. This is frustrating and unacceptable. I am surrendering the service due to this poor experience. Thanks for poor experience.
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Shivam Maheshwari (@Mshivam) reported@JioCare @reliancejio @_MukeshAmbani I m very surprised to talk with Jio customer care team they are happy to take disconnection request for 2 year old connection but denied to take request for engineer visit facing internet issue. Reg mobile no 750524910
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RKK 🇮🇳 (@Khemka_RK) reported@JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.
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Saurabh Pasricha (@SaurabhPasrich6) reported@JioCare Hello Aishwarya, thanks for your time on call. Telephonic conversation has made me realise that i have made a grave mistake by opting for jio. So in order to correct that i'm discontinuing its services. I won't be paying the bill amount as no service was provided in that period.
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praveen avunoori (@praveenavr1996) reported@hotstar_helps @JioCare I started the set-top box service on Apr 4 26 Since then, I have been facing issues. I have contacted support multiple times, and even though a technician visitee the problem is still not resolved. They are also charging money without fixing the issue
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Abhiraj Pali (@abhiraj315) reported🚨 Update: No resolution from @JioCare even after raising SR (SR0000337EUD) and multiple follow-ups. It’s been ~2 months since payment and still: ❌ No installation ❌ No call ❌ No timeline “Service in process” is not a solution. Request immediate installation or a full refund.
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Abhishek Pandey (@digital_abhip) reported@JioCare Neither you guys are reaolving my issue nor letting me disconnect
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Mouli Varma (@moulivarma95) reported@JioCare NO0001CQCYZE 1200 refund pending. I demand one month recharge amount which I already paid along with the daily recharge amounts for a week. I already raised another complaint at NCH.
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RAVI KANT (@ravimourya00786) reported@reliancejio @JioCare Then you should also take the recharge money in future and when will that time come, this is what I want to ask, can you tell me that after this time you will not face this problem.
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Pawan Pratap Singh Chauhan (@mr_ppsc) reported@JioCare Also router misconfiguration: MyJio shows both SSIDs mapped to 2.4GHz (no proper 5GHz broadcast). Possible band steering/config issue. Multiple complaints logged but only L1 troubleshooting done, no resolution...2/3
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govindsharma (@govindsharma601) reported@JioCare @JioCare are you guys even reading the issue the end customer is facing or what I have mentioned in the earlier replies router is showing green light but this kind of speed is not acceptable. You guys just copy and paste the same reply to every tweet. Ridiculous@jagograhakjago
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