Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gangānagar, RJ | 1 |
| Jalandhar, PB | 5 |
| Chennai, TN | 62 |
| Bengaluru, KA | 146 |
| Indore, MP | 57 |
| Sūrat, GJ | 45 |
| Meerut, UP | 10 |
| Mumbai, MH | 272 |
| Bhubaneshwar, OR | 41 |
| Mohali, PB | 4 |
| Dimāpur, NL | 12 |
| Kanpur, UP | 20 |
| Ahmedabad, GJ | 95 |
| Bhopal, MP | 91 |
| Agra, UP | 16 |
| Delhi, NCT | 108 |
| Jaipur, RJ | 56 |
| Varanasi, UP | 17 |
| Shimla, HP | 5 |
| Hyderabad, TG | 99 |
| Raebareli, UP | 2 |
| Pune, MH | 184 |
| Thiruvananthapuram, KL | 12 |
| Baikunthpur, CT | 1 |
| Vadodara, GJ | 46 |
| Cochin, KL | 21 |
| Chhindwāra, MP | 255 |
| New Delhi, NCT | 107 |
| Lucknow, UP | 41 |
| Pānīpat, HR | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sachin Sharma (@sachin1421) reported@reliancejio @JioCare why team is not responding to the complaints. I am struggling to use 5g service and instead pf making the situation normal, team is just sleeping and not responding
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प्रारब्ध (@javeri_hiren) reported@JioCare Cancel my service from your company and refund me my amount no need your service hence forward
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare it has been 4 full days now since Jiofiber broadband stopped functioning . I raised a service request and till date NO ONE from Jio has bothered to attend.Multiple calls to Customer care gets the usual templated response. To whom does one escalate
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Shubham (@Shubham88165465) reported@JioCare its been 24 hrs since internet not working of jio fiber. Service request status is assigning engineer for 24 hrs . Please help in getting it resolved
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Chetash Gandhi (@GandhiChetash) reportedMy service id: +91-2613546710 Request id: SR00003CTR3N The interent has stopped working and the hardware/LAN is pending. No technician has visited yet. Please resolve the issue as soon as possible. Nobody can answer proper of customer care so please help @reliancejio @JioCare
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare Please investigate this immediately, explain how this happened, restore my services without further delay and clarify whether this is a backend system issue affecting my account. @reliancejio
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Fazal Sharfuddin (@br0_its_pr0) reported@JioCare Hi @JioCare, Please stop calling a 1.5-year-old issue "temporary." I've had enough of the same copy-paste replies. Either fix the network immediately or be prepared to answer before the appropriate consumer authorities. I won't accept another template response.
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StarkMaliykYT (@starkmaliyk) reported@JioCare @reliancejio 2/3 I've already tried everything—rebooting the router, factory resetting it, testing multiple devices, and using an Ethernet (LAN) cable instead of Wi-Fi. The issue clearly isn't on my end. This points to a routing or network problem within Jio's infrastructure.
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DSTK (@dstecknowledge) reported@JioCare Yeah only 28 day left for 90days of cold down period before switching to Jio, dear Jio i can’t express how much I missed you. Coming back to Jio family soon….
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Rajat Sharma (@RajatSharm81421) reportedDear @reliancejio @JioCare. Your services sucks.From last 5 days I am facing network Issues like I am working in Ladakh. My present location is in Bhiwadi.Still facing severe issues in calling as well as data. Is customer is just an ATM for you? I want to port. Pls proceed. 🙏
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Meenakshi Shukla Tripathi (@MeenAnurAgastya) reportedmy Wi-Fi bill on August 1st. It hasn't been activated yet. I complained to customer service. They said "Half an hour, half an hour, so please help." @JioCare
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harsh Chauhan (@chauhanthisside) reported@JioCare Jio fiber person called me , confirmed there is no optical fiber near my area, only half is covered, it's been almost 5 years since I asked @JioCare to cover the area with optical fiber solution, they are just trying to sell Airfiber which is not stable as I'm already using it.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare Customers deserve stable connectivity, accurate billing, timely resolution and accountability—not repeated disruptions and generic assurances.
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sarthak chand (@sarthak_chand) reportedDear team @airtelindia if you really want customers to change network from airtel to some other provider please let us know. Facing pathetic support not a single way to talk to customer care. I am totally frustrated thank you. Learn from @reliancejio
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Rakesh Dave (@davcolor) reported@JioCare Your service personnel called. Instead of giving service or visiting site he is twisting questions. If you do not provide solutions we will port our jio numbers and do not renew jio air fiber. Thank you
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