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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • love_narula
    Love narula (@love_narula) reported

    "Extremely disappointed with @JioCare’s deceptive relocation process. Misled into recharging for a shift, only 2 b told later that service is unavailable & no refund is possible.Why force payment for service you can't provide. Need a refund. ID: +91-1293694546 @reliancejio @TRAI

  • 96Vikash
    Kumar (@96Vikash) reported

    @JioCare My connection is down AGAIN. Previous complaints were closed without resolution, forcing me to re-raise them. I pay for service,not excuses especially when there’s been zero rain. Your incompetence is causing me financial loss. Are you responsible for this? #JioFiberDown

  • 96Vikash
    Kumar (@96Vikash) reported

    @JioCare @JioCare My connection is down. Previous complaints were closed without resolution, forcing me to re-raise them. I pay for service, not excuses—especially when there’s been zero rain. Your incompetence is causing me financial loss. Are you responsible for this? #JioFiberDown

  • jitendra22
    Jitendra Rajput (@jitendra22) reported

    @JioCare So same issue…today being 3rd day without Internet…are you going to provide additional days to your customers for usage? What kind of issue you are facing which is not resolvable in 3 days?

  • UrbanDeen
    UrbanDeen (@UrbanDeen) reported

    @JioCare @JioCare "Extreme weather" can't justify zero communication. If the visit was delayed, why wasn't I informed before the promised time? My internet has been down since last night. My all work hampered badly. #PoorService #JioFiber @reliancejio

  • KeshavSingh0001
    Keshav Singh (@KeshavSingh0001) reported

    @vishal1ydv @JioCare @reliancejio Bhai, go for airtel Jio is having worst service team, even my wifi isn’t working since it got installed and their service team isn’t responding

  • tushardeotale92
    Tushar Deotale (@tushardeotale92) reported

    @reliancejio @JioCare No internet from last 10 days. I want to cancel my Jio Fiber connection. Nagpur Jio Team.

  • Rahullalcs
    Rahul Lal C S (@Rahullalcs) reported

    Dear @JioCare, I'm interested in getting a new JioAirFiber connection at my home in Venmannoor, Ambalathumkala P.O Ezhukone, Kollam -691505. @airtelindia couldn't provide service in my area. Kindly check availability and schedule an installation at the earliest. @Airtel_Presence

  • pav_misaal
    Pav Lover (@pav_misaal) reported

    @reliancejio @JioCare Recharged via Amazon Pay but can't get a GST invoice. Amazon only provides a payment receipt, and Jio says no invoice if paid through Amazon. I need the GST invoice for office reimbursement. Please help.

  • This__is_Abhi
    Abhishek Mishra (@This__is_Abhi) reported

    Hi @JioCare , unable to access 5G on my number for the past 10 days in Bargarh, Odisha. Facing frequent network fluctuations despite active plan. Tried troubleshooting but still not working. Please check account or network outage. Thanks! #Jio5G #JioIssue #JioCare

  • ChaitanyaThatte
    Chaitanya Thatte (@ChaitanyaThatte) reported

    @pranavlad14 @JioCare Even I'm facing the same issue. Absolutely not done. Even the net is really weak and slow.

  • harish_ravi21
    Harish Ravisundar (@harish_ravi21) reported

    @JioCare Assign the person for installation, pathetic service. Or else refund my amount I paid for the order.

  • Pratap_089
    Vishwa (@Pratap_089) reported

    @JioCare Hi, my wifi is down for the past 4 days. My call to customer care is not very fruitful. Worst customer service from Jio. Is this how you treat your long term customers?

  • Pratap_089
    Vishwa (@Pratap_089) reported

    @JioCare Your actions doesn't seem so. So far no help even after sending a DM. If you behave like this people will stop using Jio and switch to some other provider. Your customer service is ridiculous and badly needs improvement

  • JioCare
    JioCare (@JioCare) reported

    @mrsierra_Killo @reliancejio Hi Suresh, that’s not the experience we aim for. We wanted to let you know that we are currently experiencing some intermittent technical issues that may be impacting your internet speed. We completely understand how disruptive this can be and sincerely apologize for the (1/2)

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