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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 131
Chennai, TN 58
Gurgaon, HR 9
Delhi, NCT 105
Ahmedabad, GJ 95
Jaipur, RJ 56
New Delhi, NCT 104
Bhopal, MP 85
Nashik, MH 23
Mumbai, MH 272
Chandigarh, CH 35
Bhīlwāra, RJ 3
Hyderabad, TG 101
Chhindwāra, MP 258
Pune, MH 185
Patna, BR 59
Guwahati, AS 80
Āsansol, WB 7
Raurkela, OR 7
Bengaluru, KA 146
Varanasi, UP 15
Vadodara, GJ 45
Faridabad, HR 1
Haridwar, UT 4
Rājkot, GJ 16
Kharagpur, WB 2
Sūrat, GJ 45
Bhubaneshwar, OR 40
Ranchi, JH 10
Indore, MP 57
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ihemantsaini
    Hemant (@ihemantsaini) reported

    @JioCare Home delivery of SIM is the most pathetic service by Jio. I did selfcare KYC through their online portal but it's been more than 24 hours money deducted but no confirmation from their side whether my KYC is approved or not and no delivery date given yet.

  • JagjiwanBakhshi
    jagjiwan bakhshi (@JagjiwanBakhshi) reported

    @JioCare My earlier experience is that either engineer never turns up or the visit is rescheduled time and again. It's fixed for between 4 to 5 . Let's hope for the best.

  • harikrishna_si
    Hari (@harikrishna_si) reported

    @JioCare So I need this new jio sim to be activated to do voucher transfer? Pls let me know. Bcz whole point is to cancel port and get the refund @JioCare

  • Dibya__Indian
    Dibyasachi Mohanty 🇮🇳 (@Dibya__Indian) reported

    Dear @JioCare, My JioFiber has not been working. I registered a complaint through the MyJio app (Service Request: SR00002N0K3C). An engineer visit was scheduled for 30 July, 3:00–4:00 PM, but no one has visited yet. @TRAI

  • Subhamanjel
    Subham Anjel (@Subhamanjel) reported

    @JioCare Still not resolved. Very pathetic service by @reliancejio @JioCare When are you guys actually going to install?

  • ayush_09k
    Ayush (@ayush_09k) reported

    @reliancejio @JioCare I am losing all hope in your support. Please let me know honestly whether you can help resolve this issue or not. I have been sending emails repeatedly and calling your customer support multiple times, yet I have not received any meaningful assistance.

  • 6ckpanchal9
    Chintan panchal (@6ckpanchal9) reported

    @JioCare Still no solution 😭

  • Ravi_sharma_26
    Ravi sharma (@Ravi_sharma_26) reported

    @JioCare My JioFiber has been down since this morning (30 July). Resolution time was changed from 2 PM to 5 PM, and now to 31 July.I recharged today but couldn't use the service.I want to disconnect my JioFiber and receive a full refund. Please resolve this immediately.

  • RupeshS1050
    Rupesh Singh (@RupeshS1050) reported

    No incoming call no outgoing call no internet from last 24 hours and till now no solution, officer which handle jio tower Kushinagar not helping, jio tower kasia 9067, it's disgusting services from jio @JioCare @reliancejio

  • Vintosh
    Vineet (@Vintosh) reported

    @Mrsinha Yes network quality has dropped drastically and holding uninterrupted calls is not possible. JIO impossible to talk on direct line only whatsapp calling works. @reliancejio @PMOIndia

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare Worest customer service

  • Harsh1986Singh
    HARSH SINGH (@Harsh1986Singh) reported

    Dear @JioCare, @reliancejio I would like to bring to your notice that I have two Jio Fiber connections: +91-5323555794 in Prayagraj (UP) and +91-8313585097 in Belagavi (Karnataka). I have two set-top boxes issued from Jio on +91-5323555794 in Prayagraj with RSN Nos: RPCSBIG00093230 and RFLSBGGB2009236. The Settop box RSN No.: RPCSBIG00093230 has malfunctioned since 19th July, 2026 and it was seen as Fix Set top box on MyJio app at that time. We tried all the troubleshooting methods but the issue was not resolved.

  • Sandeep91303
    Shweta Kumari (@Sandeep91303) reported

    @JioCare Prepaid service

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    @reliancejio Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.

  • AdiSpeaX
    Adi | 🇮🇳 (@AdiSpeaX) reported

    @JioCare such baaaaad signal. Useless speeds within my house. Horrid. And I don’t know why I am paying you so high that too for two connections. Shameful. Always getting interrupted. Online PVP games are so laggy. Useless.

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