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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 260
Pune, MH 175
Mumbai, MH 270
Delhi, NCT 112
Patna, BR 61
Dehra Dūn, UT 26
Bhopal, MP 90
Sūrat, GJ 49
Guwahati, AS 78
Chennai, TN 64
Indore, MP 62
Rohtak, HR 6
Shiliguri, WB 17
Chandigarh, CH 38
Kanpur, UP 18
Shillong, ML 17
Ahmedabad, GJ 94
Agartala, TR 6
Bhubaneshwar, OR 43
Kolkata, WB 117
Kālna, WB 1
New Delhi, NCT 106
Baikunthpur, CT 2
Roorkee, UT 3
Gurgaon, HR 10
Vadodara, GJ 47
Gwalior, MP 3
Ludhiāna, PB 6
Lucknow, UP 42
Jabalpur, MP 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vishal1933
    vishal mani (@vishal1933) reported

    @JioCare Technician Himanshu keeps calling and giving new time commitments, but still hasn’t come to resolve the issue. This is extremely poor service and support. Please ask your team to de-install all the equipment, as I no longer wish to continue your service.

  • devillion01
    Falak Saeed Khan (@devillion01) reported

    @JioCare Your Customer care is keeping me on hold! They han up after keeping me on hold for 8 minutes.

  • manishanand
    MANISH ANAND (@manishanand) reported

    @JioCare @reliancejio Very pathetic service and response my Internet not working since 3days… Only trouble shoot type message send and it’s useless…. Kaamchor hai sab ke sab

  • mgughan
    kughan (@mgughan) reported

    @reliancejio @RelianceJioCare Extremely poor internet speed these days, despite having a True 5G plan. The speed was good earlier, but now it has become frustratingly slow. Please check the network in my area and resolve this ASAP. #Jio #True5G

  • bhawani108
    Bhawani Singh Rathore (@bhawani108) reported

    How to cancel amazon prime lite subscription comes with my jio fiber? @JioCare

  • shanawazghaza1
    shahnawaz ghazali (@shanawazghaza1) reported

    @reliancejio Please escalate this matter to the UP-West Circle Network/Technical Team. The 4G service is poor and the 5G service is practically unusable in Sahaspur, Bijnor (PIN 246745).

  • bhargavjones
    Bhargav Reddy (@bhargavjones) reported

    @reliancejio @JIOAIRFIBERIN @JioCare Paid ₹1,200 for JioAirFiber on June 5. Installation was cancelled due to poor network. On June 10, I changed my registered number as requested. Still no refund. Please process it urgently. Order: NO0001DVK3HY JioFixedVoice: +918567354684

  • imsukunasvessel
    OyeSukuna (@imsukunasvessel) reported

    @reliancejio @JioCare I'm facing slow 5G internet speed at my home from past 2 days. I've been contacting the customer team on calls and emails but the they are very unprofessional. They don't even listening to my query, aren't taking any complaint and disconnecting calls. #jio

  • phpadharia
    Parikshit Padharia (@phpadharia) reported

    @jiocare your support service executives are cheat and giving wrong info to customer. Plus, you keep customer on hold and disconnect and not let reconnect for 30 minutes to dissuade. Pathetic.. pls connect and help resolve

  • bhanjan456
    Dr Bhanjan sahoo (@bhanjan456) reported

    @JioCare Dear Customer, Refund has been initiated for your JioFiber Order no NO00015H16OV and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber This message received on 24th July.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shireen, what's update on my SR00003C5U11? I am fad up by handling of refund situation, return of equipment from 2.5+ months. What's going on internally no longer my issue. Trusted u guys, I have been taken 4 granted. AlI I care refund back 2 my account no matter what?

  • ridddleculous
    Haz (@ridddleculous) reported

    After 8 more hours of waiting and all the instructions being followed the wifi is still not working @JioCare truly the most shameful company

  • iam_loku
    Lokpal Singh (@iam_loku) reported

    @JioCare I told You that Airfibre is not installed. that’s the complaint. did you get it?

  • VinodThe8409
    VINOD JK SHARMA (The King Baadshah) (@VinodThe8409) reported

    @reliancejio worst company

  • _cpsharma
    Chetan P Sharma (@_cpsharma) reported

    @JioCare I specifically asked him whether he had received any call from your social media team or higher authorities, and he confirmed that he had not. This makes it appear that your teams are only giving assurances to create an impression of resolution with no meaningful action.

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