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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indore, MP 17
Bengaluru, KA 103
Pune, MH 118
Chhindwāra, MP 53
Bhubaneshwar, OR 24
Bhopal, MP 38
Nellore, AP 2
Lucknow, UP 40
Shillong, ML 14
Mumbai, MH 125
Ahmedabad, GJ 60
Varanasi, UP 16
Guwahati, AS 52
Vadodara, GJ 17
Jaipur, RJ 35
Chennai, TN 60
Delhi, NCT 61
Vijayawada, AP 9
Patna, BR 54
Kanpur, UP 28
Durgapur, WB 3
Raipur, CT 5
Nagpur, MH 14
Kolkata, WB 118
Cochin, KL 15
New Delhi, NCT 57
Anantapur, AP 3
Hyderabad, TG 59
Ghāziābād, UP 1
Kozhikode, KL 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • radhesyam1981
    radhesyam (@radhesyam1981) reported

    @JioCare This is the speed of jio internet. From the past 15 to 25 days you are saying the same thing. What is the use of paying for 100 mbps if it doesn't work . If we don't pay the amount will be accepted. It will be disconnected immediately

  • Ambrish_Purani
    Ambrish Purani (@Ambrish_Purani) reported

    @JioCare JioFibre Request Id- SR00002KN5UA inspite repeated follow up after one week of issue still not resolved. Shame for jio

  • ijenil
    Jenil (@ijenil) reported

    @JioCare @reliancejio Hi Team, My jio fibre network isn't working since 23 April and I had raised a SR which is put on hold for "exceptional reasons" as mentioned in the app. However, Jio is working fine for other members in the building.

  • AADHAVAN__18
    _SA_👑 (@AADHAVAN__18) reported

    Jio 🤡🤡🤡🤡🤡🤡 @JioCare if any network provider has doubt about how give bad network to the customer ask the jio they have all the ideas

  • xprajasekhar
    RAJASEKHAR (@xprajasekhar) reported

    @JioCare Jio 198/199: 📞 Call → Wait → Repeat complaint → No solution ⏳ Result: Only time waste Still same network issue continues.

  • sanjaysahi28980
    sanjay sahil (@sanjaysahi28980) reported

    @JioCare The issue was finally resolved on 24.04.2026 at 5 PM, after a full 6-day delay. Yet, you claim there was 'no delay.' Had this been a government service like BSNL, the engineer would have faced strict action or punishment by now.

  • KumarUjjawal1
    Ujjawal (@KumarUjjawal1) reported

    @JioCare That would be once the current plan utilised.... But that's not the solution.

  • TechTurbanator
    Arsh (@TechTurbanator) reported

    Hello @JioCare. Raised a service request for wifi being slow for a few days. It was closed 4 hours later without any resolution. No one even reached out for help. Hire better people on ground please.

  • imsharad009
    शरद प्रताप सिंह 🇮🇳 (@imsharad009) reported

    @JioCare As your service engineer at my location doesn't have time to visit me and resolve the issue

  • DEBARSHIKAsf6h
    DEBARSHI KALYAN DUTTA (@DEBARSHIKAsf6h) reported

    @reliancejio @JioCare this is highly frustrating experience..despite of all efforts from my side ..my jio fiber is down with no internet access..you guys charged 3 months advance from me for this kind of experience..zero ratings from my side.

  • nitin_pandya01
    Nitin Pandya (@nitin_pandya01) reported

    After payment, Jio AirFiber service is completely unresponsive — no proper support, delays, and no clarity on refund. This is happening in Ahmedabad, Gujarat and I am personally facing it. @JioCare this is not acceptable. Fix this immediately.

  • Abhishe08156221
    Abhishek Mishra (@Abhishe08156221) reported

    @JioCare Past 3 days jio fiber is not working. Only regret sms coming. No confirm timing for restoration. Plan money is being charged inspite of services being down

  • Dipak_R_Dutta
    Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reported

    @MumbaichaDon I don’t have any problem with that. What BJP and his top leadership do is to make Raghav Seat with top bosses of @airtelindia and @reliancejio. Then they should to try understand what Raghav was telling in Rajyasabha is that fluke or he can reduce price. Is he capable of being PM

  • sanjeev_shinde
    sanjay shinde (@sanjeev_shinde) reported

    before 6:00 PM without any further delay. Please treat this matter as urgent and take immediate action. Failing this, I will be left with no option but to proceed with a formal complaint in the consumer forum. Thank you @reliancejio @JioCare @jagograhakjago

  • Priyank94219880
    Priyanka (@Priyank94219880) reported

    How can a company this big deliver such a terrible customer experience, especially as a major internet service provider? Seriously, this is enough now. Refund my money @JioCare @jio

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