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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 63
Mumbai, MH 174
Hyderabad, TG 89
Chhindwāra, MP 181
Chennai, TN 64
Bhopal, MP 71
Indore, MP 39
Kolkata, WB 165
Dhanbād, JH 7
Thoothukudi, TN 1
Ahmedabad, GJ 85
Bengaluru, KA 131
Mohali, PB 2
Imphal, MN 11
Thiruvananthapuram, KL 15
Cochin, KL 17
Chandigarh, CH 38
Pune, MH 126
Ludhiāna, PB 23
Ranchi, JH 15
Nashik, MH 14
Bhubaneshwar, OR 29
Wānkāner, GJ 1
Raurkela, OR 8
Budaun, UP 1
Jabalpur, MP 9
Patna, BR 56
Aurangabad, MH 8
New Delhi, NCT 98
Agra, UP 21
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • IshanThapak
    Ishan Thapak (@IshanThapak) reported

    @JioCare @JioCare I have sent you the details. Request to help with the installation by today please. If not possible, please help in cancelling the request, I would shift to a different network provider. Can’t wait more than Today. Thanks!

  • sarthak5647
    Advocate Sarthak Agarwal (@sarthak5647) reported

    @JioCare A customer raising a genuine grievance deserves transparency and accountability not endless extensions of the same timeline If the issue cannot be resolved

  • AlokKumarMeher8
    Alok Kumar Meher (@AlokKumarMeher8) reported

    @JioCare @JioCare I'm really struggling a lot to get support. Your first line support team gave up on this. Yesterday they completed denied to raise a ticket as well. Everyday I'm facing internet issue for 8-12 hours. If this continues I'll switch to airtel

  • Shalini37048280
    Shyamli (@Shalini37048280) reported

    Dear @JioCare, we are completely fed up with the poor service of Jio AirFiber (Connection XXXX2856). We pay around ₹900 every month from our hard-earned money, yet the internet is unavailable most of the time. The TV keeps buffering, freezing, and disconnecting, making

  • aakashdipR
    Aakashdip Roy (@aakashdipR) reported

    @JioCare Dear @JioCare why your service is so pathetic? It's been more than 72 hours and still no responses from your side. Engineer has not arrived yet. Will disconnect every broadband and Sims also. You guys doing monopoly businesses nothing else!

  • shivi_mishra
    Shivi Mishra (@shivi_mishra) reported

    @JioCare Have DM’d.. Apparently when service is down for entire area, your resolution is to have engineer visit 4 days later? Because for me, engineer visit has been scheduled for 5 June.

  • SHUBHAMTEKAWAD2
    SHUBHAM TEKAWADE (@SHUBHAMTEKAWAD2) reported

    @JioCare most bad service for jio air fiber not ground support. Company only tell we are resolving your problem but on ground level company employees are not doing anything. Today completed 20 day but still not getting air fiber.

  • RidhiBhatia14
    Ridhi Bhatia (@RidhiBhatia14) reported

    @JioCare @reliancejio +917313679928 Bill paid Wifi is not working send engineer asap Without delay

  • devesh_ray
    Devesh Ray ❁ (@devesh_ray) reported

    @JioCare I am writing to express my deep frustration regarding the prolonged delay in the installation of my Airfiber connection. Despite completing the registration process and paying the advance fee on 12.5.26, the service has still not been installed. Order ID- NO0001DEGECW

  • akash0734
    Akash sharma (@akash0734) reported

    @JioCare On the 3rd day the issue was raised , now you are asking me to again reschedule it....??? Why there is no way to connect support telephonic....?? Your assigned engineer not picking call

  • CAsahil0609
    CA Sahil Choudhary (@CAsahil0609) reported

    @neeraj222007 @JioCare @jio_fiber They don't give the refund, neither do they bother with giving service

  • creativeraghav_
    Creative Raghav (@creativeraghav_) reported

    @JioCare I paid ₹45.61 on 21 May 2026 for an outstanding amount, but the same ₹45.61 is again added in my latest JioFiber bill. This is incorrect billing. A paid amount should be auto-adjusted in system. Please fix my account. Proof available.

  • StubBor39512660
    Kartik (@StubBor39512660) reported

    @JioCare It has been several hours now. My account still shows ₹1047.84 due and remains suspended despite payment being made on 26 May and confirmed by your team. Please provide a resolution, not another update.

  • hclchamps
    Himanshu Sharma (@hclchamps) reported

    @Arshdhillon121 @JioCare This is very shameful @JioCare Atleast serve the customer accordingly. Who is accountable for that??

  • mbothra
    Mayur (@mbothra) reported

    @JioCare @reliancejio our Internet is down since Friday evening. But your technician hasn’t shown up to the site. We’ve complained to your customer care several times but there’s no resolution. Your team is constantly rescheduling the service request. Please look into this asap.

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