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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhavyaTrivedi16
    Bhavya shukla (@bhavyaTrivedi16) reported

    4 days of outage and all I’ve received are repeated requests for details and generic responses.stop treating customers like fools. As a JioFiber user, I know the green light will appear only when the service is restored.provide an actual update and a resolution timeline @JioCare

  • NekibulHoque
    Nekibul Hoque (@NekibulHoque) reported

    @JioCare Due to personal reasons I am going to USA under h1 visa for long term and very good expirence with jio, I don't want to be a part of Jio Air fiber. Kindly cancel it with immediate effect.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shirisha Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED I CAN'T SEE ANY SR SO can't add/update IFSC code which you can get from DM. It's humble request can you pls update SR and call me on No. In DM. It will avoid more DELAY in #JIOREFUND

  • RAGHAVA2762002
    RAGHAV AGGARWAL (@RAGHAVA2762002) reported

    @JioCare @JioCare @reliancejio This level of service is unacceptable. Since neither the connection is being restored nor are we able to reach customer care for disconnection, kindly confirm the process for immediate termination of the service and refund of the unused subscription period."

  • shivvam_x
    Indrajeet Tripathi (@shivvam_x) reported

    @JioCare "I am facing severe network issues . I am unable to properly access apps like YouTube, Facebook, Twitter, Instagram, and Spotify. Even basic phone calls are not connecting clearly, and the network connectivity is extremely poor. This is not just a personal issue; it is a ."

  • Sonalthakur_ds
    Sonal Thakur (@Sonalthakur_ds) reported

    @JioCare Complaint No. MI0001RJ63T. It's been 2 days and my Unlimited 5G issue is still unresolved. I received only generic replies and no actual solution. Please resolve this without creating further inconvenience.

  • jaisingh11
    deshmukh jaisingh (@jaisingh11) reported

    @reliancejio very bad service of jio for the past 2 days our internet is not working after complaint no one has come its in my son name kartik Deshmukh at Amravati Maharashtra

  • optimistic_ever
    Optimistic Ever (@optimistic_ever) reported

    @JioCare It was working yesterday, today some problem has occurred and in livetv+ app only one channel is there which is DD Madhya Pradesh- help.

  • Sanjaysuryavam9
    Sanjay suryavamshe (@Sanjaysuryavam9) reported

    @JioCare @heyBrahma Tried all these steps!! Still not working

  • rsri1065
    R.Sridhar (@rsri1065) reported

    @JioCare How do I view FIFA World cup mathes on Jio Fiber? I am a JioFiber home customer. When I click on LiveTV+ app on the TV, it prompts for additional payment of Rs. 799 for upgrade. I am not getting any OTP on my registered mobile number for LiveTV+

  • imnilaydoshi
    Neellay Dosshi (@imnilaydoshi) reported

    @jio_fiber @JioCare Shameful customer service from JioFiber. Request ID: SR0000383FEJ was raised on 10th June. The assigned agent, Ajay Chandrega, has neither responded nor answered calls. Not a single meaningful update has been provided. What is the purpose of raising

  • KRISHNAMURARIM1
    priya (@KRISHNAMURARIM1) reported

    @JioCare There are significant network issues with Jio. At PIN code 274301 (Village Patkhauli, Post Kaptanganj District Kushinagar UP there is absolutely no Jio network coverage, while at PIN 226011 Manak Nagar, District Lucknow U P there are major problems with making and receiving calls

  • shivvam_x
    Indrajeet Tripathi (@shivvam_x) reported

    @JioCare persistent problem affecting the entire area. I have been struggling with this for over a year now. I would prefer to stay with Jio, but if this issue is resolved promptly, I will be happy to provide positive feedback and close this matter. However, if the service remains

  • lovekapil143
    Kapil dev (@lovekapil143) reported

    Wrost network ever by @reliancejio @JioCare

  • Athulcs02
    Athul cs (@Athulcs02) reported

    @reliancejio @JioCare Hi JioTV Support, If I subscribe to the ₹200 JioTV Premium plan, will I be able to watch all FIFA World Cup 2026 matches live on JioTV via my mobile or will a separate subscription be required?

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