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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ysuiysui
    ysuiysui (@ysuiysui) reported

    Extremely disappointed with JioFiber service. Internet has been down/not functioning properly, causing disruption to work and daily activities. Customer support has failed to provide a satisfactory resolution. Requesting immediate intervention and a permanent fix. @JioCare

  • ParijatMisra1
    Parijat (@ParijatMisra1) reported

    @JioCare Thanks Prakash. I was never informed about any voucher. Moreover, refunding the amount to the source A/C will be only option as in my area, your services do not exist. Let me know when this can be accomplished.

  • withSKS
    Satyam Kumar Singh (@withSKS) reported

    @JioCare @JAYSINGHCKT I have raised the issue. My net is not working for 4 days now. Why aren't you resolving. Should I port? Don't ask to go to the @JioCare App. I have tried that multiple times. That is completely useless.

  • Divyamalhotra
    Divya (@Divyamalhotra) reported

    @JioCare Someone was coming to fix my internet today and suddenly the appointment was cancelled and now i have to wait till tomorrow. Are you insane? I have important work to do online. I need an engineer today!

  • NikhilP18932518
    Nikhil Purohit (@NikhilP18932518) reported

    @JioCare @_MukeshAmbani Please help on the issue.

  • aamirzeal007
    Aamir Khan (@aamirzeal007) reported

    @ankitbhalla22 @JioCare more than a week stills i don’t have internet.Already Advance paid for 6 months . If i have option i can cancel it and switch to another provider

  • AdarsMishra
    Adarsh Mishra (@AdarsMishra) reported

    @JioCare Paid ₹807 for JioAirFiber (Order ID: N00001DU2BXY). Agent visited and promised installation within 2 hours. It’s still not installed and now he’s not answering calls. Is this how @JioCare treats customers? Immediate resolution needed. #JioAirFiber #Jio

  • AryaAnil5
    Arya Anil (@AryaAnil5) reported

    @JioCare Please update me where we are now? Are you going to disconnect the connection or do I need to raise a complaint in upbhogta forum? I have sent 6 email for cancellation but no update yet, also provide the information in the private msg.

  • chunusubba
    chunnu subba (@chunusubba) reported

    @JioCare since 2 days i am visiting the store in mg marg gangtok sikkim for esim issue. First day around 2.30 pm i reached the shop, he had already left. Today again I got reply he was not feeling well so left early. Lakhs of customer have n u can't keep few more technicians?

  • shivakumar1901
    Shivakumar (@shivakumar1901) reported

    @JioCare @jio_fiber ashame on your services. upon multiple calls your scheduling for service but service engineer will not available for that time if we again call then will do only reschedule. for payment you won't wait for 1minute but we have to wait for services days..

  • samay141021
    Samay Jain (@samay141021) reported

    @JioCare @JioCare This is extremely disappointing. My Jio AirFiber connection has been down for more than 48 hours now. Multiple complaints, calls, and follow-ups have yielded no resolution and no clear update. The outage is affecting my work and daily activities.

  • nagarajsk19
    Nagarajan (@nagarajsk19) reported

    order number. NO00015E8M3D. I do not want to avail service of a hindi fanatic. stop sending sms to me. u r sending 2 sms on daily basis. I have already communicated u the details via email. stop sending sms with immefiste effect. dont force me to use offensive words @JioCare

  • Soh_rabalam
    Sohrab Alam (@Soh_rabalam) reported

    @JioCare If this local network issue is not fixed immediately, all family members will be initiating MNP requests to port out to another service provider. We are not going to pay for services we cannot use. Focus on fixing your tower infrastructure instead of trying to sell plans."

  • jay19shah
    Jay R Shah (@jay19shah) reported

    @JioCare @reliancejio no update yet SUCH POOR CUSTOMER CARE SERVICE

  • peeceema
    peeceema (@peeceema) reported

    @c2ashish @JioCare No use at all. Another chatbot will respond with one more stupid message!

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