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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 14
Mumbai, MH 127
Ahmedabad, GJ 60
Chhindwāra, MP 52
Varanasi, UP 16
Guwahati, AS 52
Vadodara, GJ 17
Jaipur, RJ 35
Chennai, TN 60
Pune, MH 117
Delhi, NCT 61
Vijayawada, AP 9
Patna, BR 54
Kanpur, UP 28
Indore, MP 16
Durgapur, WB 3
Raipur, CT 5
Nagpur, MH 15
Kolkata, WB 118
Cochin, KL 15
Lucknow, UP 39
New Delhi, NCT 57
Anantapur, AP 3
Hyderabad, TG 61
Bhopal, MP 38
Ghāziābād, UP 1
Bhubaneshwar, OR 24
Kozhikode, KL 3
Nashik, MH 14
Kohima, NL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DHIVAKARAN0TQB
    DHIVAKARAN (@DHIVAKARAN0TQB) reported

    @JioCare is there any possible reason for the customer support to be exist, if they are not capable of rectifing the internet issue since last 4 years?

  • advneerajtpbh
    नीरज तिवारी एडवोकेट 🇮🇳 Neeraj Tiwari (@advneerajtpbh) reported

    @JioCare @reliancejio Hello Support, my JioFiber connection linked with number 05342 359439 is facing issues. Internet service is disrupted / not working properly. Kindly register a complaint and arrange resolution at the earliest. #JioFiber #CustomerSupport

  • nileshsalve7
    Dr Nilesh Salve (@nileshsalve7) reported

    @JioCare Two engineers assigned non of them has arrived. I called one of them he is saying that is not my area. First one didn't connect. What kind of service is this?

  • JUNAID0904
    MOHD JUNAID🇮🇳 (@JUNAID0904) reported

    @JioCare @JioCare third grade services and demand extra #fraudjio #consumerroghts 1 week ago not delivered sim don't respond. call customer care hold phone call for longtime and automatically cut the call

  • AryanSh3117
    Aryan (@AryanSh3117) reported

    @JioCare Issue is network coverage, I get no network and 5g doesn’t work, vill- Gandhinagar, Kufri, landmark- near Meena bagh homes, Ratnari 171225 6283465301 kindly arrange a call or let me know how I can contact you from my side other than writing here.

  • ShaktiP55344114
    Shakti Panwar (@ShaktiP55344114) reported

    @JioCare I am facing very poor JioFiber internet speed for more than 1 month. Complaint SR00003481E1 was closed without any engineer visit and the issue is still unresolved. This is unacceptable. Kindly reopen the request and arrange an engineer visit urgently.

  • truthneverdrops
    Mr. Arshad (@truthneverdrops) reported

    Extremely disappointed with JioFiber service. App doesn’t allow calling technicians, and untrained agents disrupted my entire workday. Why pay for such poor support? Any compensation for lost time? Doubtful. @JioCare @reliancejio #JioFiber #PoorSupport

  • VenugojvJ
    J V Venugopal (@VenugojvJ) reported

    @JioCare My Internet bill is surprisingly came more than every month. I tried to connect to customer care and it’s been over 15 mins waiting to speak to one person who can answer my question?? But all I get is music…such a pathetic service…they will not wait one day if you delay payment, but when coming to service it’s worse than the worst…

  • anubhav47320213
    anubhav sinha (@anubhav47320213) reported

    @JioCare What is the update on the service request? You cannot take money at the front and provide lazy service. This is not acceptable.

  • RavinderTweets
    Ravinder (@RavinderTweets) reported

    @JioCare No technician visited. How to i disconnect jio broadband connection. Please help me with steps

  • TanmoyR41161601
    Tanmoy Roy (@TanmoyR41161601) reported

    @JioCare how to cancel my jio fiber connection. Evil as devil company that you people are there is no option for cancellation .

  • UdeshChotiya
    Udesh Chotiya Shahar (@UdeshChotiya) reported

    The Jio tower is 500 meters away from my house, yet my mobile 5G is not connecting. I made 10 complaints to Jio customer care but got no help. Jio company is a fraud. @reliancejio @JioCare

  • imsatya2
    Satya (@imsatya2) reported

    @JioCare Engineer visit is scheduled for tomorrow morning. If the issue still isn’t resolved, I’ll proceed with cancellation via support.

  • Aman_sharma_001
    Aman Sharma (@Aman_sharma_001) reported

    I'll recommend everyone to avoid installing Jio WiFi, Their service is extremely poor, and they never connect you directly to a service executive or agent—they always redirect you to their IVR bot. My WiFi has not been working for more than 3 days. @reliancejio @JioCare

  • DrRaeesSyed
    Dr Raeesuddin Syed (@DrRaeesSyed) reported

    Jio AirFiber service failure since 17 April (installation day). Promised 100 Mbps, getting only 1–15 Mbps — unstable. No response despite complaints & escalation emails. Wi-Fi ID: 0240XXXX241 SR: SR00003XXXX @JioCare @reliancejio Fix now or refund. Else consumer complaint

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