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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jiwani_smit
    Smit Jiwani (@jiwani_smit) reported

    Had ZEE5 Premium with Jio AirFiber for over a year. Never opened the app. The one time I do, specifically for the World Cup, it turns out that's the one thing my subscription doesn't include. @reliancejio @JIOAIRFIBERIN

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare This is not a solution. I need escalation. Tried to connect area office. Nobody is responding. They are promising everyday and I Keep waiting…how long?

  • ramgopal_says
    Ram Gopal. A (@ramgopal_says) reported

    @reliancejio @JioCare This is completely unacceptable for a critical home internet service. Can someone urgently explain: 1. Why was the engineer visit put on hold without informing me? 2. Why am I being asked to wait several more days for a resolution?

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @JioCare Stop sending generic, scripted replies. I am not interested in your 'service requests' or further delays. My request is simple: Cancel the Jio AirFiber connection immediately and process my full refund. Do not try to fix this or offer me more time; I am done. Refund my money now.

  • hotmanish200
    Manish kumar (@hotmanish200) reported

    @reliancejio @AkashMAmbani Really frustrated to using Airfiber scence many months Local representative are daily following to sale the service but after sale no one has take care of service. pathetic service.The world most cheated company is Airfiber.Still not working properly

  • gnsolanki
    Gyaneshwar SOLANKI (@gnsolanki) reported

    @JioCare Mera 100 mbps ka plan h or i am getting 40-50 mbps plan ,& u stupid dumb people are asking me what's the exact issue bewakuf log...100 mbps speed hona or else refund me the amt @BandBajaateRaho

  • jaggirocks83
    S.Jagdish rao (@jaggirocks83) reported

    @JioCare @JioCare still my issue is not solved

  • jyotish_13
    Jyotish Kumar Ray (@jyotish_13) reported

    5G not working @JioCare

  • mauryarajeshve2
    RAJESHVEER MAURYA (@mauryarajeshve2) reported

    @JioCare Problem not yet solved this is fifth day

  • hkothiyal
    Himank Kothiyal (@hkothiyal) reported

    @JioCare @AkashMAmbani - The new tagline ought to be - "Jio - Sabka khoon piyo".......most atrocious service delivery. Absolutely no thought for customers. WiFi not working for three days. Some hanky panky happening in South Delhi

  • ydv_pritam
    प्रीतम (@ydv_pritam) reported

    @JioCare Instead of fixing your own shortcomings, you are busy explaining phone settings to me in DM,telling me to put the SIM in Slot 1,as if I were a child. The fact is, the SIM in Slot 2 actually performs better than your network does; this proves that both slots are fine,

  • shubh__bundela
    SHUBH bundela (@shubh__bundela) reported

    @JAK_UTD_21 @JioCare Same issue with me @JioCare

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare Screenshot is already attached. If anyone reviews it, the executive name,date, time, and interaction details are clearly visible. Why am I being asked for the same information again? Repeatedly requesting details that have already been shared only adds to the frustration. #worst

  • cybersuyashjain
    Suyash Jain (@cybersuyashjain) reported

    @JioCare no resolution please check DM

  • TheYorkerBall
    🅰️BHIJEET (@TheYorkerBall) reported

    Hmm toh paying 750 Per month for Jio Fiber isn't enough, they're asking for 799 extra for ZEE5 subscription which is already a bundled package on Fiber on top of that UNITE8 SPORTS is available there but it says you can't watch it through your Jio Fiber plan. WTF is this @JioCare you're gonna lose a subscriber #FIFAWorldCup

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