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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 29
Bengaluru, KA 125
Kolkata, WB 161
Ahmedabad, GJ 86
New Delhi, NCT 98
Guwahati, AS 73
Dimāpur, NL 13
Bhopal, MP 77
Patna, BR 51
Chhindwāra, MP 196
Chennai, TN 64
Ranchi, JH 17
Coimbatore, TN 18
Nagpur, MH 23
Pune, MH 122
Mumbai, MH 211
Delhi, NCT 79
Jabalpur, MP 14
Tiruppur, TN 1
Dehra Dūn, UT 21
Amritsar, PB 1
Madurai, TN 3
Varanasi, UP 27
Hyderabad, TG 110
Sopur, JK 4
Imphal, MN 13
Agra, UP 23
Yamunānagar, HR 2
Shillong, ML 26
Indore, MP 49
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hardik_c_patel
    Hardik C. Patel (@hardik_c_patel) reported

    @JioCare @reliancejio @JioCare the issue is still not resolved. It has been 8 days. A new SR00002LSXH4 has been raised and was scheduled today but no-one showed up

  • vaibhavjain88
    Vaibhav Jain (@vaibhavjain88) reported

    Absolutely appalled by @jio_fiber service. Internet down for 10+ days. Every call same excuse: "backend team delay." What's missing is that Jio took 7 DAYS just for engineer inspection. No resolution. Customers deserve better. Urgent intervention @JioCare @AkashMAmbani #JioFiber

  • anotherlearner
    curious guy (@anotherlearner) reported

    @JioCare @Airtel_Presence @Airtel_Presence no resolution yet

  • karunnair422987
    karun nair (@karunnair422987) reported

    @JioCare This is the worst service experience I have had with Jio. Every team that visits simply transfers the issue to another team instead of resolving it. This lack of coordination and accountability is completely unacceptable.

  • Ivikkyanand
    Vikky Anand (@Ivikkyanand) reported

    Poor service. Worst helpline, Please upgrade your network in our area. @reliancejio @JioCare @reliancejio

  • usefulkhopdi
    Prakash kataria (@usefulkhopdi) reported

    @JioCare @TRAI @MahaCyber1 +919967023891 This Gentleman has given my number to an agency to harass me non stop on my mobile phone im getting 300 calls per day from 9am to 9pm I need Urgent help from agency - why my life is being disturbed

  • Tekriwalsandeep
    Sandeep Tekriwal (@Tekriwalsandeep) reported

    @JioCare O boy entire area RB memorial hospital lehariyasarai darbhanga entire road building every where network it’s just on 2g worst means worst … Why jio why airtel ? China ki company aa jaye wo zyada acha hai ..Indian company chor hai

  • HariGanga9
    Hari Ganga (@HariGanga9) reported

    @JioCare No one came for last 2 days and now I get sms that issue is removed at your end . When customer is complaining n paying in advance , our query is not important at all ! This is pathetic . No call from senior person has come in as well

  • umasankar
    umasankar (@umasankar) reported

    @JioCare Who is responsible for delay in restoring service

  • Malaravan248
    மலரவன் 🌺🦋 (@Malaravan248) reported

    Add on plan not working for me @reliancejio @JioCare giving worst service now a days😑

  • Amitsha26019926
    Technical Foster (@Amitsha26019926) reported

    @JioCare Cancel the order immediately and credit the amount back to my original source account as deducted at the time of booking. And i do not want any voucher ok.

  • PNagargoje71492
    abc (@PNagargoje71492) reported

    @JioCare @JioCare Stop hiding behind my DMs! Do you lack the courage to face your customers publicly? You happily take full money but deliver zero service. Why are you scared to answer for the internet fraud at Chamorshi and the pathetic home speed? Answer here, openly! #JioScam

  • ershivanand
    Shivanand Tiwari (Maths Teacher) (@ershivanand) reported

    @JioCare I can assure you that you and your @reliancejio team is biggest failure in providing customer support and satisfaction.

  • Sakshammehraa
    Saksham Mehra (@Sakshammehraa) reported

    @JioCare Complaint raised at 16:00. Got SMS for technician visit 21:00–22:00 (SR000038EUSD). Technician called repeatedly at 17:00, said he’d come in 30 mins, then blocked my number. Customer care promised resolution by 21:00. No visit, no fix, now rescheduled. Very poor service.

  • nnkulshrestha
    neeraj (@nnkulshrestha) reported

    @JioCare I am extremely concerned as my recharge for the last seven days still hasn’t been updated, and I have not received a refund either. This situation is becoming increasingly frustrating, and I urgently need a resolution.

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