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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 155
Delhi, NCT 86
Indore, MP 58
Kanpur, UP 26
Bengaluru, KA 148
Guwahati, AS 77
Nagpur, MH 29
Ahmedabad, GJ 93
Latur, MH 2
New Delhi, NCT 112
Dholka, GJ 3
Chhindwāra, MP 225
Chennai, TN 71
Mangalore, KA 4
Mumbai, MH 236
Ranchi, JH 12
Salem, TN 7
Jaipur, RJ 55
Sūrat, GJ 35
Hyderabad, TG 113
Patna, BR 59
Bhopal, MP 81
Aurangabad, MH 10
Bhiwāni, HR 2
Vadodara, GJ 23
Dehra Dūn, UT 30
Kolkata, WB 148
Bānposh, OR 14
Jabalpur, MP 16
Nashik, MH 16
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 23vikass
    vikas singh (@23vikass) reported

    @JioCare My JioFiber connection has been down for the last 3 days. multiple calls to CC/ email /escalation to the Appellate Authority - Not helpful. Not even an engineer assigned. issue unresolved. Service Request: SR00002MCPF6 This level of customer service is unacceptable.

  • rajneeshkp
    Rajneesh Pathak (@rajneeshkp) reported

    @JioCare @_MukeshAmbani @CMODelhi We have lodged a complaint SR00002LGIAC on 04th June but it isn’t resolved yet. But they has closed this call w/o providing solutions & still internet isn’t working. In today’s era everyone is dependent on internet. Worst service

  • nofearjatin
    Jatin (@nofearjatin) reported

    It's impossible to connect to any human customer care representative. @reliancejio has just taken the payment and forgotten about the service.

  • SaurabhKParikh
    Saurabh Parikh (@SaurabhKParikh) reported

    Dear @JioCare, I now have emails, SMS, service requests, X replies, and call recordings. Every channel acknowledges my issue. None of them resolve it. That's the real problem. @reliancejio @jio_fiber #jio #fiber

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @JioCare Dear Jio Support, I am ready to submit my documents again if required. I just want my mobile number back. Vi has clearly confirmed in writing that this number is not available with them and has asked me to contact Jio. Whatever the issue is between Jio and Vi is not my

  • sbhowmik25
    Subrata Bhowmick (@sbhowmik25) reported

    @reliancejio waste class jio mobile service now a days by jio , no network, call dropped ,not working 5g or limited network , it is happening last 1 year, time has come to switch

  • iamadityaanand
    Aditya Anand (@iamadityaanand) reported

    @JioCare @JioCare Your engineer came and took my router. Yet the connection is showing on my id. If you don't remove it from my id within the next 5 days, I am filing a consumer complaint against you.

  • darapanenigiri
    Giri Darapaneni (@darapanenigiri) reported

    @JioCare Let wish how many will it goes to resolve the issue?

  • rezaul_masud_
    Rezaul Masud Barbhuiya (@rezaul_masud_) reported

    Hey @JioCare @relianceji, what’s going on with the 5G network? I have an active 5G unlimited recharge plan, and my phone literally shows the 5G icon, but the internet isn't working at all. Page keeps loading. Please fix this ASAP! 🌐❌ #Jio5G #JioDown #NetworkIssue

  • jigarjoshi09
    Jigar Joshi (@jigarjoshi09) reported

    @JioCare Complete network blackout at PINCODE 401209. Zero reception for calls or messages. While your billing and recharge demands are always flawlessly punctual, your actual service delivery is utterly deficient. Resolve this severe outage immediately. Frm last 3days same issue

  • zapatta091
    Pankaj Kumar 🇮🇳 (@zapatta091) reported

    @JioCare I think 30 minutes should have been enough for you to resolve the issue. For almost 5 hours I'm without Wifi/Internet and @JioCare is doing nothing.

  • Dhegreat0ne
    Dheeraj Gupta (@Dhegreat0ne) reported

    @JioCare @reliancejio my jio fiber network is not working since morning and your team has not been able to repair it. It's been more than 7-8 hours and I am here without internet. There is no way to connect with anyone. The number available on app connects to ivr and then boom.

  • nkmahirnk
    My Dream 🇮🇳 (@nkmahirnk) reported

    Hello Jio, I'm your customer since long time, My current location is Mahadeva, Siwan, Bihar 841226. I always face slow 5G internet in my areas, 4G internet is good, But 5G internet is very slow. I contact jio customer care but still no solution. Plz help. @reliancejio @JioCare

  • SaurabhKParikh
    Saurabh Parikh (@SaurabhKParikh) reported

    @JioCare When I called again the very next day, another executive informed me that there was no information about any voucher in your system. Instead, a new Service Request (SR00003AE1OZ) was created with a commitment to provide an update by 8 July. @JioCare @reliancejio #jio #jiocare

  • SSakthi68
    (sakthi68)லேடியின் குடும்பம் (@SSakthi68) reported

    JioFiber not working for the past three days in and around Theni and suburbs! 😭😭😭😭😭😭😭😭😭😭😭😭😭 @reliancejio @JioCare #jiotrue5g

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