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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jain_bhartiya
    jainited.1008 (@jain_bhartiya) reported

    @JioCare Tomorrow I received a message that the problem is resolved no engineer visit is required. How can you say that without talking to me. I'm facing the problem and you're talking the decision yourself. This is not fair. @reliancejio @TRAI

  • pav_misaal
    Pav Lover (@pav_misaal) reported

    @JioCare @reliancejio plz i need help and been trying to contact u guys but no reply, i recharged for a prepaid sim but i am not seeing the bill as downloadable pdf

  • ArunManicka
    Arun Manicka S (@ArunManicka) reported

    @JioCare Since Jio cannot restore wired fiber in Manapakkam due to removed poles, I reject AirFiber and have switched providers. Process immediate cancellation for Account 410602490539 (SR00003BPF29) and issue a full refund for my advance plan & 10+ days outage. Confirm pickup date.

  • br0_its_pr0
    Fazal Sharfuddin (@br0_its_pr0) reported

    @JioCare It's already been 5 days. How much longer do you need? This issue is seriously affecting my daily work.

  • akguptamzn
    Abhishek Gupta (@akguptamzn) reported

    @JioCare frustrated with your services want to port out my all family members sim to @airtelindia multiple compliant raised but network issue not resolved

  • duteous_sk
    SK (@duteous_sk) reported

    @JioCare Please look into and resolve the issue.

  • Ajayksf
    Ajay kulkarni_ಅಜಯ್ ಕುಲಕಣಿ೯ (@Ajayksf) reported

    @shashiiyengar @JioCare @airtelindia When it’s a product/service during discovery everyone pushes post sales nobody cares for the e same customer , same with any services with any industry

  • SenShanu
    Shanu sen (@SenShanu) reported

    On my location ,internet is very veru slow and calling is also not good since 15 days.pls take action @JioCare

  • TheChaudhary55
    VAIBHAV CHAUDHARY (@TheChaudhary55) reported

    @JioCare What time you need customer to be rest assured,because it has been more than 20 days of complaining on different platforms and numbers but you people done nothing.poorest service by jio. I request all Indians not to use any jio services also reliance. @JioCare @reliancejio

  • manishgautammzn
    Manish Gautam (@manishgautammzn) reported

    @Airtel_Presence i think i should close my airtel air fiber its better to choose @JioCare Worst service false commitment by Airtel

  • br0_its_pr0
    Fazal Sharfuddin (@br0_its_pr0) reported

    @JioCare Now I replied you, yes I confirm, I'm facing the same issue what im telling you again and again

  • saurabhaman5551
    What's in a name (@saurabhaman5551) reported

    @JioCare @JioCare is there any update? I just called your incompetent customer service and they hung up saying that there is nothing they can do about it. I'm reiterating it, kindly let me know if your team can't fix it so I can at least throw this device away and look for another option.

  • shandiponidey
    SHANDIPONI DEY (@shandiponidey) reported

    @reliancejio 5G internet is dead slow 12 AM onwards everyday in Yelahanka, Bengaluru. Complaints don't work for Jio.

  • 1amanpreetsingh
    Amanpreet Singh (@1amanpreetsingh) reported

    Dear @JioCare, my Jio AirFiber 011-35924458 is on the 100 Mbps plan, but since Day 1 I’m getting only 2–22 Mbps. Multiple speed tests, several complaints, yet no resolution. Is this the service customers pay for? #JioAirFiber #CustomerService

  • manishkseth
    मनीष (@manishkseth) reported

    Pathetic service @reliancejio your customer care refused to register a complaint for the issue I was facing since last evening for internet connectivity issue Now I understand why FII are selling your stock #jio #RIL

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