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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sambalpur, OR 1
Bhopal, MP 92
Kolkata, WB 149
Agra, UP 21
New Delhi, NCT 112
Sūrat, GJ 34
Patna, BR 62
Indore, MP 69
Chennai, TN 68
Bengaluru, KA 152
Pune, MH 174
Dimāpur, NL 15
Chās, JH 2
Jalandhar, PB 2
Delhi, NCT 92
Kanpur, UP 28
Hyderabad, TG 114
Mumbai, MH 279
Guwahati, AS 77
Chandigarh, CH 34
Chhindwāra, MP 250
Mangalore, KA 5
Guntur, AP 1
Jaipur, RJ 58
Nashik, MH 18
Dehra Dūn, UT 31
Jabalpur, MP 17
Latur, MH 3
Raipur, CT 11
Ahmedabad, GJ 77
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • asksurjeet
    Surjeet Singh (@asksurjeet) reported

    @JioCare @JioCare My registered number is the same. Internet has been completely down for 4+ days now at my registered address. You're seeing this tweet today – please escalate urgently and send a technician. The entire neighbourhood is affected. #JioDown 👇

  • _findingyoongi_
    아리랑 (@_findingyoongi_) reported

    Is the app and site down? Trying to recharge fiber but unable to proceed to payment @JioCare

  • pardeep1604
    Pardeep Sharma (@pardeep1604) reported

    @JioCare 8 Mbps speed for a 30 Mbps connection ? All is not well with AirFiber it seems. Customer care not reachable, is anyone listening? @airtelindia was much better in terms of complaint resolution. Please do the needful.

  • pravanian
    pravanjan (@pravanian) reported

    @JioCare @jio_fiber this how your service is after repeated requests still no ETA and response. Hard time now please resolve it asap

  • JinendraMehta6
    Jinendra Mehta (@JinendraMehta6) reported

    @JioCare and will be resolved by the end of the day. Unfortunately, these have turned out to be nothing but false promises. What is even more disturbing is that the same technician, Mr. Himmat Kumar Yadav (Mobile: 8887697139), continues to be assigned to our complaint repeatedly.

  • jigar_shah65
    JIGAR (@jigar_shah65) reported

    @JioCare There is no option to call service engineer

  • khuntmohit444
    Dr.Mohitkumar Khunt🇮🇳 (@khuntmohit444) reported

    @JioCare 5g like 1g.. network was 5g but speed was less than 1g ...

  • aksh_219
    Akash Upadhyay (@aksh_219) reported

    @jio_fiber @JioCare your post installation services have really gone down. Earlier any complain related to Jio Fiber was resolved within 1-2 hours. Now we have to wait for almost a day to get the services restored in Lucknow. Kindly see to it.

  • Faridsavera2634
    Dainik Savera Times News & Media Network (@Faridsavera2634) reported

    @reliancejio @JioCare 15 days no internet no response jio fiber Even local internet providers are better—they at least answer calls and keep customers informed. My work and business have been badly affected because of this pathetic service. Please resolve this issue immediately.

  • ojha_jaideep
    Jaideep Ojha (@ojha_jaideep) reported

    @Airtel_Presence No call from your customer care regarding my complaint @JioCare I want to Install new Wifi in my home Contact me

  • radheumraliya
    valerian (@radheumraliya) reported

    @JioCare your internet connection sucks. and now I am MNP TO OTHER operator.

  • abdul_sk
    Abdul Saboor Khan (@abdul_sk) reported

    @JioCare @JioCare @reliancejio Your customer care is the worst, yiu have to call atleast 5 times to speak to an agent who are actually clueless as to how to help the client. They care more about they rating then helping the customer. What a complete **** show. Is there any solution

  • saiharish1229
    Satya Sai Harish (@saiharish1229) reported

    @JioCare Order CO0002JD265M: Your technician refused my relocation after seeing Airtel wiring and asked me to switch to Airtel instead. Despite multiple escalations, repeated no-shows, and manager Shreyas promising completion on Saturday, nothing has happened. Review your call recordings and explain this unacceptable service.

  • SinghShreejit
    Adv. Shreejit Singh (@SinghShreejit) reported

    @JioCare So, In that legal battle will begin and I'm on my word, I'm not going to bear your deficiency in service and I don't pay my money for this pathetic service. You miserably failed to restore the internet despite constant follow up.

  • Naushad25Indian
    Naushad (@Naushad25Indian) reported

    @JioCare You all are useless. Instead of solving my issue, you prolonged it.

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