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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vadodara, GJ 17
Pune, MH 116
Lucknow, UP 39
Mumbai, MH 214
Chhindwāra, MP 218
Virār, MH 1
Kannur, KL 2
Sūrat, GJ 28
Varanasi, UP 16
Patna, BR 56
Kolkata, WB 154
Ahmedabad, GJ 91
Bhopal, MP 81
Meerut, UP 13
Delhi, NCT 84
Agra, UP 25
Bengaluru, KA 137
New Delhi, NCT 103
Rājkot, GJ 10
Jaipur, RJ 55
Gurgaon, HR 11
Kota, RJ 6
Nashik, MH 14
Hyderabad, TG 117
Bhubaneshwar, OR 42
Thāne, MH 6
Noida, UP 3
Panaji, GA 3
Guwahati, AS 75
Mandi, HP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aviralm91143091
    aviral mishra (@aviralm91143091) reported

    @JioCare It is more than a month and still no resolution. Are you guys just enjoying the monopoly and not giving proper service to customers

  • cyrilbhau
    cyrilbhau | conscious engines (@cyrilbhau) reported

    @pistafrappe @reliancejio i did an uno reverse on these guys had a router they wanted to pick up and i was never available, eventually they just gave up on me balance must be maintained. i gotchu

  • Subham7Rath
    Subham Rath (@Subham7Rath) reported

    @JioCare I have a doubt regarding the re-verification process because your support team is giving different information, which is creating confusion. Can someone from your team please clarify the process, or share the official link where all the re-verification details are available?

  • DilipRajpu42440
    Dilip Rajpurohit (@DilipRajpu42440) reported

    @reliancejio @JioCare @TRAI Extremely poor service! HDMI not working since 23rd June. SR000039YH1V - 13 days pending, no technician visit, zero response from support. Jio network works but HDMI is dead. Fix this now! #JioFiber

  • Axidental_tweet
    Rakesh Gupta (@Axidental_tweet) reported

    @JioCare Can I get a response? Or is your social media support just as unresponsive as your service? #jio #jioairfiber #reliance

  • phobiac0
    chapat10 (@phobiac0) reported

    @JioCare @JioCare Hi Shirisha, the heavy rains started only 3 days ago. What was your team doing for the 10+ days before that? My WiFi has been down for over 2 weeks. Why should I pay the bill for a service I couldn’t use? Please resolve this and adjust my bill.

  • shethlisbon
    Lisbon (@shethlisbon) reported

    My jiio fiber is not working since yesterday i raised a complaint on my jio. Ticket no SR00002MBWTE. But it is yet to be resolved @JioCare

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @JM_Scindia @reliancejio @RIL_Updates your company is providing pathetic network with no proper network what tue heck happened to jio service it is showing 5 g but the service is worst than 3 g

  • NimishaArora3
    Nimisha Arora (@NimishaArora3) reported

    @JioCare What is the status of my complaint..noone has visited my place, you people have not closed the ticket..why is it so difficult for you to shift wifi to my new flat.@reliancejio @JioCare

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @JioCare @JioCare There is no refund yet. What is the issue ?

  • pranay0000
    pranayagrawal (@pranay0000) reported

    @JioCare Hi, I have received the same reply from past three days but nothing seems to be happening. Nobody is picking up our calls. It is a very frustrating experience. We have been jio customers from long time but never expected such response. Could you escalate this. @jiocare

  • phobiac0
    chapat10 (@phobiac0) reported

    @JioCare my JioFiber has been down for over 2 weeks. My service request SR000039N31T is still open. An engineer visited after a week, checked the issue, and said another engineer would come to resolve it. It’s been another week with no update or resolution.Pls resolve this ASAP.

  • pistafrappe
    Amaya (@pistafrappe) reported

    @emganesh15 @reliancejio AND THEIR STUPID AI BOT CUSTOMER CAREEEE AAAAAHHHHH I HATE HATE HATE JIO SM 😭😭😭😭😭

  • VedantSrivstv
    Vedant Srivastava (@VedantSrivstv) reported

    @JioCare @JioCare the order no contains all the details. Please get it installed today between 5-6 PM. I am completely pissed and dissatisfied by this kind of service

  • dkishoreCA
    Kishore (@dkishoreCA) reported

    Paid amount for jio airfiber connection but technician not responded for installation...such a worst service it is..@JioCare @reliancejio

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