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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Raj838
    Rajasekar Ponginasamy (@Raj838) reported

    Based on your response, I’ve decided to discontinue JioFiber. Please deduct the charges for the period used and refund the remaining amount from my 4-month advance payment. Moving to another provider. Never experienced such poor service. @JioCare @reliancejio @TRAI

  • AswareAjay
    Ajay asware (@AswareAjay) reported

    @JioCare What is the criteria for eligibility?? Before taking the payment have anyone discussed me ? It’s your failures to not providing service and now you are putting conditions on me for my own money?? I don’t know what are the eligibility test i want my money back. What is some days

  • 49d46acf34cc4ca
    Hardik Mori (@49d46acf34cc4ca) reported

    @JioCare My jio connection shut down from last 5 days and still no response after 5 days also, if you don't know how to give service to your customers than first learn how to give service to your customer. Every day engineer assigne but not visited this happen from 5 days.

  • KaifSheeraj
    kaif sheeraj (@KaifSheeraj) reported

    @JioCare When I asked why an OTT recharge was mandatory for SIM replacement, I was told that there is "company pressure" and that the recharge must be done. When I requested SIM replacement for only the service charge, I was told to visit another Jio center in Islamnagar

  • jyant7223
    jyant kumat (@jyant7223) reported

    @JioCare Connection was booked on 13 June, but it has not been installed yet. Whenever I contact the service person, he keeps saying that it will be installed soon, but it still hasn't been done. Could you please let me know when the installation is planned to be completed..?

  • devharshjain
    Devharsh Jain (@devharshjain) reported

    @JioCare Why you are not responding not in dm nor in email, what is the issue

  • bhargav67910842
    bhargav makwana (@bhargav67910842) reported

    Resolve my SIM activation immediately. I expect a proper update from your team within 24 hours, otherwise I will escalate this matter to TRAI, Consumer Court. Stop the endless loop and help your paying customer. @JioCare @JioCare #JioCare #JioCustomerService #JioIssues

  • sanjsr812
    Sandeep Mahato (@sanjsr812) reported

    @JioCare @reliancejio 7 days over, still NO refund for JioFiber Order: NO0001DJPQAE. Jio team sent SMS but money hasn't credited to my GPay linked bank account. Fraud chal raha hai kya? Give me the ARN/RRN number immediately or I am filing an official complaint @JioCare #jio

  • andsekhar
    G C Sekhar (@andsekhar) reported

    @JioCare Your service engineer said that installation is not possible in my area and my installation request is cancelled but is not providing cancellation SR number..

  • Meghnaaa1
    The Updated Citizen (@Meghnaaa1) reported

    @JioCare Yes they never reply to private messages and that too unencrypted. @JioCare where is the solution? You guys are useless honestly!

  • punterankit
    Ankit (@punterankit) reported

    @reliancejio @RelianceJioCare Facing repeated connectivity issues with Jio fiber. You guys have made it so complicated to book a service request from the app. Kindly sort this out asap!

  • lovlin_t
    Lovlin (@lovlin_t) reported

    @JioCare No update & no way to contact anyone. Customer care phone number just tells me to use the app, app has a booked relocation request (with completed payment) with scheduled date in the past! No customer support over the app too. This is crazy! @jagograhakjago @DoT_India

  • WilsonT54466737
    Wilson Tony (@WilsonT54466737) reported

    @JioCare it's been three days multiple reschedules but i have not been assigned an engineer pathetic service

  • dduatweets
    Deepak Dua (@dduatweets) reported

    @JioCare @r43amit Scamsters resolve my issue

  • rajdevsagar05
    Sagar Rajdev (@rajdevsagar05) reported

    The outage has now exceeded 60 hours. Complaint CA2893 and NCH Docket No. 9542098 have already been registered. Escalation emails remain unanswered. Request urgent intervention and restoration of service. @JioCare @reliancejio

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