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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 134
Sūrat, GJ 44
Mumbai, MH 276
Pune, MH 189
Vadodara, GJ 38
Nashik, MH 22
Kanpur, UP 18
Shillong, ML 13
Agartala, TR 6
Delhi, NCT 100
Mahesāna, GJ 1
Ahmedabad, GJ 89
Bengaluru, KA 141
Gandhinagar, GJ 1
Bhopal, MP 85
Jewar, UP 1
Jaipur, RJ 55
New Delhi, NCT 107
Latur, MH 7
Chhindwāra, MP 260
Guwahati, AS 80
Jamshedpur, JH 8
Rājkot, GJ 12
Dehra Dūn, UT 31
Imphal, MN 11
Cochin, KL 22
Solāpur, MH 1
Vapi, GJ 8
Haridwar, UT 3
Mohali, PB 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • aekansh1605
    Ek_ansh (@aekansh1605) reported

    @reliancejio @JioCare what a pathetic customer experience you are providing! Got a JioFiber connection in dec'25 & paid rs 1000 as a refundable security deposit as told by the technician.

  • SasukeExist
    Sasuke (@SasukeExist) reported

    @JioCare Hi, my Jio number was accidentally recharged with the ₹200 plan, and it's already activated. I wanted a different plan. Is there any way to change the plan or provide a refund/adjustment as a one-time exception? I'd really appreciate your help. Thank you.

  • VishTheLion
    MadhVish (@VishTheLion) reported

    @reliancejio @JioCare Down. Not trending news any more. Here's what to expect: Downtime: Once in 15 days Restoration time: usually 1+ day, but can go upto 3-4 days Notification: Will be restored in 6 Hours. After 6 hours gets extended in multiples of 6 hours. Compensation: NIL

  • Ravimishra1008
    Ravi Mishra (@Ravimishra1008) reported

    @JioCare Could you please help me with the time when installation will happen, local engineer who visited for kyc told me that it will be done in 2 hours now he is not picking up my phone

  • palkitbadala13
    Palkit Badala (@palkitbadala13) reported

    @JioCare Till time no service engineer is assigned. Pathetic service from Jio team. Internet is dead from last 3 days and no reaponse from JIO yet. Kindly close my current connection as this kind of service is not acceptable.

  • MayurSh25982515
    Mayur Sharma (@MayurSh25982515) reported

    @JioCare It’s showing green only but still the issue persists. I don’t know how to get my service restored.

  • rajendraarora02
    Rajendra Arora 🇮🇳 (@rajendraarora02) reported

    @JioCare My service request number SR00003C6UTB for 79622808 hasn't been resolved even after almost two working days and no engineer has come till now.

  • MayurSh25982515
    Mayur Sharma (@MayurSh25982515) reported

    @JioCare Stop giving standard answers as I mentioned previously the router is showing green light but still the network isn’t up.

  • asif_sidd1
    Asif Siddique (@asif_sidd1) reported

    If the plan is capped, stop displaying it as UNLIMITED. Either restore my data service immediately or issue a refund for the period/service I paid for but cannot use. Hidden limits and contradictory support responses are completely unacceptable. @reliancejio 2/2

  • sukkhisandhu
    Sukkhi Sandhu (@sukkhisandhu) reported

    Dear @JioCare I've been a loyal Jio user for years, but the network has become terrible. It shows 5G, yet the speed is worse than 2G, even though a Jio tower is just 500m away. If this isn't fixed soon, I'll port my number to @Airtrl network. 🙏

  • shubhamgrwl8
    Subham Agarwal (@shubhamgrwl8) reported

    @JioCare Pls close all pending request. Your support system is too complex i am unable to close from my end also put up a cancellation request of the connection.

  • Mulikkk
    Maulik (@Mulikkk) reported

    @JioCare Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number 2617963161 in your area. Be rest assured that our team is working continuously to restore the same on priority. Services are likely to get restored by 27-07-2026 12:13 AM.

  • kesari0303
    Nilesh Kumar Kesari (@kesari0303) reported

    @JioCare I have been facing this issue continuously since a week. There is no option to book for an engineer visit. I would request an engineer visit as soon as possible.

  • mithilesh_z
    Mithilesh Zanwar (@mithilesh_z) reported

    @reliancejio if you are'nt able fix the network, atlst make it so bad that we give up on using our phones and finally focus on work. Location: Mandai area, Shukrawar Peth, Pune (I have already connected @JioCare and got the response saying there's a issue and going to take time)

  • SSinha10206
    Sushant Sinha (@SSinha10206) reported

    @navincsadhu1 @JioCare Speed problem

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