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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 90
Kanpur, UP 19
Malappuram, KL 3
Nagpur, MH 28
Guwahati, AS 65
Jabalpur, MP 8
Vadodara, GJ 48
Chhindwāra, MP 237
Trichūr, KL 6
Kolkata, WB 95
Jamshedpur, JH 6
New Delhi, NCT 104
Lucknow, UP 40
Chennai, TN 60
Patna, BR 53
Mumbai, MH 230
Bengaluru, KA 127
Patiāla, PB 1
Sūrat, GJ 43
Ahmedabad, GJ 74
Indore, MP 54
Chandigarh, CH 34
Pune, MH 174
Meerut, UP 8
Thiruvananthapuram, KL 13
Hyderabad, TG 60
Shillong, ML 14
Delhi, NCT 103
Dhanbād, JH 8
Dehra Dūn, UT 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DrjayeshD
    J.D Dodiyar (@DrjayeshD) reported

    @JioCare Booked on 3 August, and today is 24 August—still no installation! This is completely unacceptable. Your technicians keep misleading me, while your social media team gives useless copy-paste replies. Stop wasting my time and either install it immediately or issue my full refund.

  • vineetg17
    Vineet Kumar Gupta (@vineetg17) reported

    @JioCare Yesterday, the monkeys also damaged the Wi-Fi cable. I request you to please replace the cable and register my complaint as soon as possible.

  • kr_sanjog
    Saanjog Kr Pugalia (@kr_sanjog) reported

    @JioCare Yes I want to discontinue the service

  • ansbertds1
    ansbertds@gmail.com (@ansbertds1) reported

    The worst ever service is @airtelindia ... it only works for reminders when your plan nears renewal. And we all must not forget how they looted India by profiteering in the pre @reliancejio days

  • garimaABCD
    Garima (@garimaABCD) reported

    @JioCare @reliancejio worst customer service possible!

  • BanPrithwi
    Prithwiraj Banerjee 🇮🇳 (@BanPrithwi) reported

    Paying for a service and receiving this level of connectivity is extremely frustrating. I’ve already ported my Jio mobile number to Airtel, and now I’m done with Jio AirFiber as well. I’ll be switching my broadband connection to Airtel. @reliancejio @JioCare @airtelindia

  • avinashrhande
    Avinash R Hande 🚩🇮🇳 (@avinashrhande) reported

    @JioCare I’ve been facing landline activation issues for +91 22 3183 0871 since installing JioFiber on Aug 15. Raised multiple complaints & a technician visited, but voice service is still not working. ​Please resolve this on priority and share the ETA #JioFiber #CustomerService

  • HSShukla11
    Harishankar Shukla (@HSShukla11) reported

    @JioCare As we have already provided you with all the details—including the address, number, and location—via DM multiple times, the network issue is very serious.

  • Ripusaikia
    Ripu Saikia (@Ripusaikia) reported

    Terrible! @JioCare Absolutely atrocious network here in my location. I'm getting 2g speeds here with Jio while Airtel is providing 5g speeds. If you don't ******* fix this issue by tomorrow then I'm porting to Airtel @Airtel_Presence

  • UPENKUMAR4
    Upendra Choudhary (@UPENKUMAR4) reported

    @JioCare @reliancejio Can I get the permanent solution or Jio is planning to touched us for get extra money..it's become daily basis issue and my work getting hampered Jio fiber No 2035407667 ..shame on you Jio.

  • naraykln
    Lakshminarayanan Kasthuri Rangan (@naraykln) reported

    @JioCare Internet not working. Frequent disconnection in the area. DM'd.

  • Subhash_Ydv_16
    Subhash Kumar Yadav (@Subhash_Ydv_16) reported

    @JioCare No,I want Prepaid Plans.. Pls Cancel My Book And Refund My Ammount..I Look For Airtel..Thanks..

  • Iamads_07
    Ad S (@Iamads_07) reported

    @JioCare Can you please cancel and refund? How long will it take for refund process? It's been 20 days

  • ScorpionPratik
    Mr Stark (@ScorpionPratik) reported

    SR No.: SR00002NNMUS @JioCare Till now no engineer have contacted ... No one came time scheduled was 1-2pm today. Complaint already filed. Escalate it to state level team please.

  • arpitdhn98
    Arpit Jindal (@arpitdhn98) reported

    @JioCare @reliancejio @JioCare I don't understand why do you guys close the request without the confirmation from the customer. Why do everytime do I have to tweet for the same issue.

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