Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 132 |
| Shiliguri, WB | 9 |
| Chennai, TN | 55 |
| Guwahati, AS | 58 |
| Shimla, HP | 3 |
| Ranchi, JH | 10 |
| Mumbai, MH | 147 |
| Pune, MH | 124 |
| Chhindwāra, MP | 95 |
| Meerut, UP | 17 |
| Gurgaon, HR | 6 |
| Jaipur, RJ | 47 |
| Hyderabad, TG | 77 |
| Bengaluru, KA | 116 |
| Sūrat, GJ | 14 |
| Shillong, ML | 16 |
| Bhopal, MP | 50 |
| Delhi, NCT | 71 |
| Ahmedabad, GJ | 64 |
| Morādābād, UP | 2 |
| Coimbatore, TN | 16 |
| Patna, BR | 52 |
| New Delhi, NCT | 73 |
| Lucknow, UP | 42 |
| Raipur, CT | 5 |
| Vadodara, GJ | 19 |
| Nagpur, MH | 20 |
| Vijayawada, AP | 11 |
| Indore, MP | 22 |
| Ghāziābād, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Rai (@raviprai_live) reported@JioCare My JioFiber installation is pending from a week. KYC already done a week back. The representatives are not picking up calls anymore. Can you assist or refund? This is bad service and unbearable
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Nitin Rajput (@thakursaahab24) reportedDaily Jio network issues — slow internet, call drops, and no connectivity. Called customer care multiple times but still no solution. @JioCare @reliancejio @TRAI please take this seriously. #JioDown
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Ghanshyam Deore (@Ghanshy52492936) reported@JioCare @JioCare Problem not yet resolved. Kindly close my jio air fiber connection.
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styleeeee (@styleeeee113125) reportedIs jio 5g down???? @reliancejio @JioCare
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Tatyasaheb (@Shiru_108) reported@JioCare And why should I reschedule? If I’m available from last 10days If u can’t provide service after paying u guys
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Amar Saha (@AmarSah97161646) reported@JioCare No such order number or SMS found in the alternate number. Please call to your Uddhab Baidya +91 93397 30710, who called me to deliver the SIM but didn’t came to me. Otherwise I'm to go for other Network.
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Keshav Garg (@KeshavGarg68648) reported@JioCare @JioCare #jiofiber My AirFiber is suspended but no one came for equipment pickup for 4 days. Please fix this.
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Harshita Agrawal (@harshita744) reportedDear @JioCare , I raised an SR 3 days ago but no one has visited yet. Customer support is also not helping with any proper update. Is this the kind of service customers should expect? Do I need to disconnect the connection now?
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Aravind (@AravindAwa811) reported@JioCare @reliancejio Pathetic and irresponsible service from JioFiber. My internet has been completely down for days and despite repeated complaints, there has been absolutely no proper response or resolution from your team.
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Koka Shahid (@KokaShahid35085) reported@JioCare My jio fibre is not working since 48 hours but still no one visted my location to sort out the problem after making various attempts and assurances from customer care
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Mihir @hir (@ahirahir305) reported22 hours and still mobile internet is not working. No proper response, no solution, nothing. Customers are suffering while Jio support is doing absolutely nothing. This is unacceptable service from such a big network company. Fix it immediately. #JioDown #Jio @JioCare
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Aasim (@halfdedcomic) reportedIt’s been 2 days since @JioCare said my issue was “forwarded to the concerned team,” and still zero resolution. No follow-up, no engineer visit, no accountability. My JioFiber internet has been unstable for 5 days now and this is beyond frustrating. How long does it take to fix a basic service issue? Resolve SR0000357VZH immediately. #JioFiber #PoorService
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Utpal (@utpal_acharya) reported@JioCare I have been a JioFiber subscriber for a long time. On 06-04-2026, I lodged a complaint (Service Request ID: SR0000357QR3) regarding the disconnection of my JioFiber (No. +91-3817960450). The scheduled date for the engineer’s visit was 7-4-26, but no one has come.
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Rohan (@MirajAli18609) reportedTerrible experience with @JioCare! The high ping makes gaming impossible. 😡 Fix it or I’m deactivating this SIM. Airtel was way better for gaming. Porting back soon if this continues! 👎 #JioNetwork #Gaming #Airtel
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Pramod Kumar (@_pamm0) reported@reliancejio @JioCare @Pluxee_india My jio app says 0 convenience fees but charged 821.16 for a 799 plan. Why should I even use a network and telecommunication card if I have to pay extra amount every time.