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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 118
Sūrat, GJ 36
Mumbai, MH 282
Chhindwāra, MP 253
Shiliguri, WB 20
Bengaluru, KA 160
Vadodara, GJ 23
Chennai, TN 65
Bhubaneshwar, OR 40
Pune, MH 173
Delhi, NCT 96
Kolkata, WB 150
Lucknow, UP 38
Udaipur, RJ 12
Cochin, KL 23
Nagpur, MH 33
Hyderabad, TG 112
Shimla, HP 5
Jodhpur, RJ 5
Jaipur, RJ 59
Ahmedabad, GJ 78
Bhiwāni, HR 3
Raipur, CT 10
Indore, MP 66
Aurangabad, MH 10
Bhopal, MP 90
Coimbatore, TN 20
Thiruvananthapuram, KL 16
Guwahati, AS 74
Agra, UP 20
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • seriousvinod0
    Vinod Yadav (@seriousvinod0) reported

    @JioCare @JioCare I have been hearing my issue will be resolved shortly. I think you guess work on different timeline because your shortly is going on since last 5 days.

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @JioCare hv received below sms on Thursday“Dear Customer, We are currently experiencing temporary service issues with Jio AirFiber in your area which are expected to be resolved within the next 4 hours. We regret the inconvenience caused and thank you for your patience.” Team JioAirFiber

  • SANDEEP86700987
    SANDEEP JOSHI (@SANDEEP86700987) reported

    @JioCare My first AirFiber order was booked without proper P2B verification. I waited days with repeated assurances but no installation. Another Jio technician later checked P2B, found good signal, and raised a new order immediately. Please investigate this lapse. #JioAirFiber

  • Going_darrrkk
    Going_Dark (@Going_darrrkk) reported

    @JioCare I had recharged my father's Jio number, Amount is debited however plan was never made active. Kindly help us resolve issue at hand

  • drkhader111
    KHADIR (@drkhader111) reported

    @reliancejio It's been more than a week raised a complaint regarding internet connectivity issues with business jio and still no response or resolution.@Jio_Business

  • GAMESTECHDEST
    . (@GAMESTECHDEST) reported

    @JioCare My issue is not resolved

  • mrajkumar
    Rajkumar Mohanram (@mrajkumar) reported

    .@JioCare @reliancejio — nearly a month, 15+ apologies, over a dozen emails and multiple calls later, my paid SIM order NO00015GE0YF is still undelivered. Every agent promises escalation; nobody delivers a resolution. Is this really Jio’s standard of customer service?

  • xprajasekhar
    RAJASEKHAR (@xprajasekhar) reported

    Jio “optimization” update: 6 months completed, still no signal, no internet. What exactly got optimized? My patience is over. #JioFail @jiocare

  • ankitsingh4061
    Radhe Radhe (@ankitsingh4061) reported

    @JioCare SR00003AZL7P was mishandled. The date n time was changed without my consent. I asked 4 a snr person frm d agent Resham n she denied that we don't hv provision to trnsfr d call. It has been 5 days in d month thatbthe internet isn't working. Shittiest Customer Service

  • Ayt_5
    Nida (@Ayt_5) reported

    Very disappointed with @JioCare @reliancejio. Even after paying for a 5G plan, we don't get 5G—sometimes not even stable 4G. Customer support only gives automated responses and never connects us to a real executive. Please fix this issue. @reliancejio #Jio #NetworkIssue

  • arv_ak7
    Arvind (@arv_ak7) reported

    @JioCare I've scheduled technician visit for today at 7 pm. But the technician has automatically rescheduled it for Monday. My internet is completely down. I'm not able to do any work. I need this issue to be fixed soon.

  • Ashgogate
    AGOG (@Ashgogate) reported

    @reliancejio worst service at Karma MonteRio @Baga Goa. No 5G, worst call quality and I am sure as usual you will do nothing except collect money from us. But we will keep complaining.

  • gnanavettiyan
    ஞானவெட்டியான் (@gnanavettiyan) reported

    .@reliancejio Reported a JioFiber connectivity issue on 30th June, after enduring 5 days with no service. After repeated follow-ups, I was finally told the problem is with your main line. Your solution? Cancel my existing connection and apply for a new one. Will you resolve it?

  • i_amgagan
    Gagan (@i_amgagan) reported

    @JioCare Pls schedule at your end , there are no options to cancel or reschedule at my end

  • ankitsingh4061
    Radhe Radhe (@ankitsingh4061) reported

    @JioCare The engineer wass supposed to reach here at 7PM and now you in your whims and fancies rescheduled to next day at 10am... Absurd... You have a dead customer service.

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