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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 248
Kolkata, WB 109
Chennai, TN 72
Hyderabad, TG 70
Jalandhar, PB 5
Vadodara, GJ 48
Guwahati, AS 68
New Delhi, NCT 109
Ahmedabad, GJ 82
Baikunthpur, CT 4
Bhopal, MP 90
Jalpāiguri, WB 2
Sūrat, GJ 46
Jaipur, RJ 47
Chandigarh, CH 32
Mysore, KA 4
Kolhāpur, MH 5
Rājkot, GJ 16
Morinda, PB 3
Lucknow, UP 41
Panaji, GA 7
Dehra Dūn, UT 21
Jewar, UP 2
Agra, UP 13
Dimāpur, NL 11
Gurgaon, HR 11
Ranchi, JH 8
Meerut, UP 9
Pune, MH 173
Rohtak, HR 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vikramabha
    Vikram Mahajan (@vikramabha) reported

    @reliancejio u take 10 days to cancel a fiber connection. U call the connection postpaid but take advance rental. Installation is done same day though. Wow. Cheats.

  • SarojPasi
    Saroj Pasi_Trader (@SarojPasi) reported

    @JioCare @JioCare, in our area, we keep hearing the same excuses from your service engineers. There are always delays, and the service is never provided on time. I have a lot of important work that depends on the internet, but it seems you don't understand the pain of your customers.

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    @JioCare I have called atleast 10-12 times over last 2-3 days & yet no support executive is helpful. Also they speak in so much arroganc. They are not even transferring the call to their escalation manager, neither solving my problem nor refunding.

  • desai_rishabh
    Rishabh Desai (@desai_rishabh) reported

    @JioCare @reliancejio What a scam you guys are , your executives took entire yr's 12,000 rs for AIR FIBRE recharges claiming 100 mbps speed while we are barely struggling for 1mbs , now they say users are more than capacity so we cant help,you should never do such big recharges

  • sarthak_jena
    sarthak jena (@sarthak_jena) reported

    @JioCare Day 7 without resolution..good job @JioCare customer service at its highest 👏

  • jainstuti
    stuti jain (@jainstuti) reported

    @JioCare @JioCare can I ask who is Atul, and how long is the customer expected to bear patience. Should I even bear patience if on twitter handle you are unable to read correctly, how can I expect some service , kindly refund

  • swetakasat
    Sweta (@swetakasat) reported

    @JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?

  • lathaditya
    aditya lath (@lathaditya) reported

    @JioCare Jio network around my office area despite it being the main industrial area of the city is so horrible that it's impossible to make or receive calls . At the same time VI and airtel have comparatively very good network in that area. Will have to port to airtel it seems

  • Sanjanab55
    Sanjana Bhargava (@Sanjanab55) reported

    @JioCare @JioCare My complain is only being noted since a few days now, I really need some action/timelines on when am I going to get my connection. No one has contacted me till now for any of my complaints raised. How can you delay the service so much after collecting the whole amount?

  • buggsbunny2120
    Aviral Nakra (@buggsbunny2120) reported

    @JioCare It happens throughout the day, me and my wfework from home, how are we supposed to work, if this is the kind of network services provided? What is the point of opting for a 300mbps service?

  • SahuKings
    Chandan Sahu (@SahuKings) reported

    Don't buy Jio Airfiber. Customer service is poor. Engineers can't visit my home, and they don't pick up my calls. @JioCare @reliancejio Request ID: SR00003E3GLX

  • sidsingh441
    Siddhant Singh (@sidsingh441) reported

    @JioCare It's been 1.5 months, no change in network, worse now. Give my money back of recharge. I have been scammed.

  • SehraSahil
    Sahil Sehra (@SehraSahil) reported

    @airtelindia 11038117827 every alternate day, need to raise request for wifi issue. @JioCare @reliancejio lets talk for a new connection.

  • sachinrao81
    Sachinrao (@sachinrao81) reported

    @JioCare Call logged yesterday and it’s being rescheduled again and again … don’t send standard response… there is something wrong with your local team … can someone visit and fix issue ASAP

  • nehakabra
    Neha Singh (@nehakabra) reported

    Wot poor service standards @JIOAIRFIBERIN @reliancejio @JioCare neither wifi works nor 5g works on a plan of 100mbps one gets a mere 5-8mbps speed. U log a ticket n it's closed after 2 days saying successfully processed when nothing has changed n no one even calls to verify if

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