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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....

  • irfankhanzirfan
    Irfan khan (@irfankhanzirfan) reported

    @reliancejio due to high voltage adapter burnt sir.. send a agent for help

  • roy_sachin773
    Sachin Roy (@roy_sachin773) reported

    @JioCare What about the previous work order issues on the same matter.

  • Eshaan251
    Eshaan25 (@Eshaan251) reported

    @sunipam @JioCare I had the same problem, the bouquet id change does work !

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • BiltuMo08084132
    Burnol (@BiltuMo08084132) reported

    @reliancejio Fix your data problem otherwise I port airtel

  • RazulJaggi
    Razul∆*****™®© (@RazulJaggi) reported

    @reliancejio @JioCare Complaint SR000037TT4R was raised, but I have received no call or update regarding the action taken. Kindly explain the current status and why I was not informed.

  • sanjsr812
    Sandeep Mahato (@sanjsr812) reported

    @JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio

  • sushilhrg
    Sushil kumar (@sushilhrg) reported

    @JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

  • HussainTalgat
    Talgat Hussain (@HussainTalgat) reported

    @JioFiber @JioCare I applied for a JioFiber connection on 9 June. Installation has been scheduled twice, but no one has completed it yet. The local team says there is a device issue and they are waiting for a response from Jio. Please provide an update or process a refund.

  • Sureshkuamr6
    Suresh kuamr (@Sureshkuamr6) reported

    Hey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.

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