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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 94
Bengaluru, KA 160
Mumbai, MH 279
New Delhi, NCT 112
Lucknow, UP 37
Nagpur, MH 33
Hyderabad, TG 112
Chhindwāra, MP 252
Shimla, HP 5
Jodhpur, RJ 5
Sūrat, GJ 35
Pune, MH 173
Jaipur, RJ 60
Ahmedabad, GJ 78
Bhubaneshwar, OR 39
Bhiwāni, HR 3
Raipur, CT 11
Indore, MP 68
Aurangabad, MH 10
Chennai, TN 67
Bhopal, MP 92
Coimbatore, TN 20
Thiruvananthapuram, KL 16
Guwahati, AS 75
Shiliguri, WB 19
Kolkata, WB 149
Agra, UP 20
Kanpur, UP 27
Sambalpur, OR 1
Patna, BR 57
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _sDheerendra
    Dheerendra Singh (@_sDheerendra) reported

    @JioCare Hi Priyanka, Thank you for replying. The number I'm talking about is 7458083720. I'm using this number for a Jio Bharat V4 Keypad phone. Please call me on my alternative number 9559456777. Please take this issue as a priority concern. I'm waiting for your call.

  • khamandhokha
    daldhokli (@khamandhokha) reported

    @JioCare how hard is it to action a relocation request? Appears that it would’ve been easier to get a new connection? I’ve tried everything - why is no one reaching out or resolving our issue?

  • khirod_patel
    khirod kumar patel (@khirod_patel) reported

    Dear @reliancejio @JioCare u have very worst service special in jioairfiber

  • rajdev_23
    Mohit Rajdev (@rajdev_23) reported

    @JioCare Even the appellate authority is not solving the problem and closes the complaint without solving it. @JioCare @reliancejio

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    @_MukeshAmbani From last 7 months i have surfing from the network issue in my location meny times complaint to @JioCare but got same response which I have already showed in screenshot Please help me

  • akmishra193763
    AK Mishra (@akmishra193763) reported

    @JioCare ???? Any action on my complaint

  • mohitbetala
    Mohit Betala 🌞 (@mohitbetala) reported

    @reliancejio Amusing to see how Jio is not able to fix a technical issue since 30 hours now. All committed TATs are being moved ahead. No one to talk to. #PatheticJioFibre

  • ideasmoney
    IdeasMoney (@ideasmoney) reported

    @JioCare What is the use of service request. Pls refund my money and I will be patient. You can take your own time

  • rohitversity
    Rohit Kumar (@rohitversity) reported

    @JioCare Hi @JioCare, I want to cancel my JioAirFiber order and get a full refund. It doesn't support Bridge Mode, has a 1TB FUP, and no landline (RJ11) port, so it doesn't meet my needs. Please cancel my order and refund. Ref: LR00001EB9JT.

  • Nileshjagadale4
    Nilesh jagadale (@Nileshjagadale4) reported

    @JioCare since 2 months my issue is not resolved & you ask to me for make payment. You ought to feel at least a little ashamed.

  • shashwatiift
    SHASHWAT ANAND (@shashwatiift) reported

    @reliancejio @JioCare my optic internet is down for last 7 days and none of jio has bothered to attend or look into it. Very sad state of affairs

  • Monit_thakkar
    Monit Thakkar (@Monit_thakkar) reported

    I booked Jio fiber Relocation service 1 week ago and confirmed slot 12PM-1:00PM today by paying 1200 INR, till now nobody reached out to me , i am shifting house tomorrow, this is totally unprofessional, whats the point of picking a spot 1 week before ? @reliancejio @jio_fiber

  • Jijo_Joseph
    Jijo Joseph (@Jijo_Joseph) reported

    @JioCare - please help - had a postpaid eSIM number 8356033745 - unable to recharge the same or activate the same / how do i proceed ? The app or the helpline doesn’t help or is clearly not user friendly

  • AbhimanyuYadv_
    Abhimanyu Yadav (@AbhimanyuYadv_) reported

    @JioCare @JioFinance1 @RBI Please remove this closure fee and respect customer trust.

  • sanatanmythorSc
    Sanatan a Myth or Science (@sanatanmythorSc) reported

    Hi @JioCare ,I want to cancel my JioFiber connection due to your poor service. My reinstallation request has been rescheduled multiple times,but no engineer has visited. Also,there is no option to cancel the connection through the app. Please cancel my connection at the earliest.

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