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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 271
Ahmedabad, GJ 95
Bhopal, MP 91
Agra, UP 16
Delhi, NCT 108
Jaipur, RJ 56
Chennai, TN 60
Varanasi, UP 18
Shimla, HP 5
Hyderabad, TG 99
Raebareli, UP 2
Pune, MH 184
Thiruvananthapuram, KL 12
Baikunthpur, CT 1
Vadodara, GJ 46
Indore, MP 56
Cochin, KL 22
Chhindwāra, MP 257
New Delhi, NCT 107
Lucknow, UP 41
Pānīpat, HR 4
Nashik, MH 21
Gwalior, MP 2
Aurangabad, MH 7
Hisar, HR 2
Kolkata, WB 130
Shillong, ML 14
Sūrat, GJ 44
Dhanbād, JH 8
Bengaluru, KA 147
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Srikantthatsme
    VoiceInTheWilderness (@Srikantthatsme) reported

    JIO broadband experience has been most frustrating ...its day 3 today without internet and NO ONE IN JIOCARE cares....the technician arbitrarily changes his visit, customer care doesn't give a proper response...pathetic

  • chandugpatil
    Chandru (@chandugpatil) reported

    @JioCare still issue not resolved

  • TheAalsiAadmi
    ×_× (@TheAalsiAadmi) reported

    @JioCare I have tried everything, its of no help. Theres no engineer details neither I am getting any option to reschedule.

  • Harsh1851
    HARSH KR. SINGH (@Harsh1851) reported

    Very disappointed with the service from @JioCare. A Jio representative visited my home, assured me that the connection would be installed by 10 AM the next day, and asked me to make the payment immediately. Now, after repeated calls, I am . #Jio #JioFiber #CustomerService

  • AbhijatSarari
    ABHIJAT (Dwivedi) SARARI (@AbhijatSarari) reported

    @JioCare Okay, so now I have already paid for a new connection and three months of service. My old connection is now due yesterday. What do I do about Future Fiber? Pay you more for service you don't even put effort into giving me ? @reliancejio

  • shwet0827
    Shweta Sawant (@shwet0827) reported

    This is not a routine complaint. I am an extremely distressed Jio customer from Bhandup West, Mumbai. For nearly more than a month now, I have faced mis-selling, defective installation, repeated outages and zero accountability. @JioCare @reliancejio #jiofiber #jiointernet

  • Ushamrita2907
    Ushamrita (@Ushamrita2907) reported

    @JioCare @reliancejio What is the replacement charge for a Jio Fibre adapter? Your service technician visiting my place is mentioning a different price than your call centre. How is the customer supposed to trust the technician?

  • msjlobo
    IF I MUST DIE YOU MUST LIVE (@msjlobo) reported

    @bainjal @reliancejio ACTUALLY NOT JUST TWO GUJJUS BUT FOUR GUJJUS ARE THE PROBLEM… let’s not pretend otherwise…

  • GandhiChetash
    Chetash Gandhi (@GandhiChetash) reported

    My service id: +91-2613546710 Request id: SR00003CTR3N The interent has stopped working and the hardware/LAN is pending. No technician has visited yet. Please resolve the issue as soon as possible. Nobody can answer proper of customer care so please help @reliancejio @JioCare

  • dashingdatta
    Dattatraya Dokfode (@dashingdatta) reported

    If I recharged with 399 with. Unlimited data and not get network .. complaint to 198 after @airtelindia says your issue solved after 10 days 14days go that's why @reliancejio growths

  • GujjuSamachar
    GUJJU SAMACHAR (@GujjuSamachar) reported

    Dear @JioCare, My Jio AirFiber Max frequently shows a red signal, and the internet stops working even in normal weather. Location: Ahmedabad – 382443 Please resolve this issue as soon as possible. #JioAirFiber #JioSupport #Ahmedabad

  • ursrokk
    Daino (@ursrokk) reported

    @reliancejio @JioCare I m ur postpaid customer. I stay at Hyderabad Hitech city. Tell me one reason why should use ur network!? I changed from Airtel coz ur network will be good. But network is more than worst.. can you do something or shall i jump to Airtel again!?

  • pankajsethipuri
    Pankaj Kumar Sethi 🇮🇳 (@pankajsethipuri) reported

    @JioCare 5G not available in our locality Network issue hole day when i call to CC the lady rudely discuss with me there is no politeness i cant found. Mangalaghat Road house name - Purnima nibas alternative jio no is 6371430689

  • narendrachopra_
    N Chopra (@narendrachopra_) reported

    @JioCare Now I want to cancel the port request

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare @JioCare how many times should I check idiot's

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