Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 220
Mumbai, MH 129
Pune, MH 115
Chennai, TN 95
Kolkata, WB 65
New Delhi, NCT 63
Hyderabad, TG 62
Ahmedabad, GJ 59
Delhi, NCT 46
Bhubaneshwar, OR 38
Jaipur, RJ 37
Indore, MP 36
Patna, BR 34
Chandigarh, CH 29
Coimbatore, TN 23
Cochin, KL 19
Lucknow, UP 17
Guwahati, AS 17
Dehra Dūn, UT 16
Bhopal, MP 15
Meerut, UP 14
Sūrat, GJ 13
Vadodara, GJ 11
Shillong, ML 10
Nagpur, MH 10
Varanasi, UP 10
Ludhiāna, PB 10
Agra, UP 9
Salem, TN 9
Aurangabad, MH 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Amitp85769477 Amit p (@Amitp85769477) reported

    @reliancejio thirdclass net speed makes your network bad @JioCare

  • kkcsammy Sammy (@kkcsammy) reported

    @TechFactsRafee @reliancejio And i might be switching to other networks from JIO after their worst decision to remove additional data from top-up recharges !!

  • tsuthar143 Tarachand Suthar🇮🇳 (@tsuthar143) reported

    Dear @JioCare my sister accidentally did recharge of 999 instead of 599, then she called your customer care to convert this plan into599 and add remaining money to next recharge or refund it but your executive says that it's not possible pls help! Because 3gb/day is useless 4 her

  • ChabaRupesh Boycott (@ChabaRupesh) reported

    @TechFactsRafee @reliancejio It was a revolution at inception, excellent Speed but now I would not recommend to a single person to go for #Jio worst customer care service @JioCare (सारे पागल है) they will keep repeating one line answer, sorry for inconvenience/ you are valued customer उसके अलावा कुछ नहीं

  • SDPachori Shri Dutta Pachori (@SDPachori) reported

    @JioCare The team came with tools and did not resolve the issue (AGAIN). Jio simply can not serve the customer. I am moving to airtel on first opportunity.

  • WalkingTrojen The Mad Engineer 💡 (@WalkingTrojen) reported

    how to contact u @JioCare 198 not working.

  • nirmalj27870381 Nirmal jena (@nirmalj27870381) reported

    @reliancejio @JioCare we are facing slow internet issue. Problem in chakratirtha road area puri-2 odisha. Kindly look after it. 7735512057

  • hgfshimanshu1 Himanshu kumar Godbole (@hgfshimanshu1) reported

    This is for the reference purpose today due to misconception have done recharge in another number ,is there any remedy or solution to credit the recharge back in my jio account.or should I talk with the beneficiary who has received the recharge benefit.@reliancejio.please advice

  • brajendar BRAJENDRA NR. SINGH (@brajendar) reported

    @JioCare Again the technical team time extended to one hour.....I think I have to think about the surrender of this service now!!!

  • nityanand111 Nityanand111 (@nityanand111) reported

    @reliancejio Improve your services. Don't play drama. pathetic service

  • ErSurjitPrasad1 Er Surjit Prasad Rout (@ErSurjitPrasad1) reported

    @JioCare I SAW this YouTube video I have samsu Galaxy M31s who is the latest version of Samsung .mobile has no issu do something to improve your Network coverage. House Numbers-2.9/E.C=13 Village-Nuapitapad State-Odisha, Dist-Cuttack, Block-Niali, Panchyat-Krushnaprasad 9348471002

  • rkperumala RK (@rkperumala) reported

    @JioCare What if a customer needs data or Invoices before 180 days? There is no way you are going to retain them for your internal audits?

  • sujitagarwal2 sujit agarwal (@sujitagarwal2) reported

    @JioCare First you guys asked me to go any Jio service center and I went to Gurgaon and they told me that number is from Assam and IT can be done easily but now in assam they mentioned it is not possible.

  • anugeu anurodh kimni (@anugeu) reported from Noida, Uttar Pradesh

    @JioCare You and your team doing nothing they just scheduling time slot and then nobody is visiting. Customer support doesn't have any idea when will it get resolved.@MukeshAmbanima

  • munnu51620826 Ⓜ️.SINGH. (@munnu51620826) reported

    @reliancejio You have to provide a better network than Airtel to increase the number of active subscribers..! Currently, the quality of your network is comparable to the closed telecom companies in India.

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