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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 117
Hyderabad, TG 77
Delhi, NCT 73
Chhindwāra, MP 97
Shillong, ML 17
Pune, MH 124
Mumbai, MH 148
Udaipur, RJ 7
Kanpur, UP 34
Lucknow District, UP 2
Ahmedabad, GJ 65
Kolkata, WB 131
Ranchi, JH 12
Chennai, TN 55
Thiruvananthapuram, KL 13
Mysore, KA 5
Jaipur, RJ 48
Shiliguri, WB 9
Guwahati, AS 58
Shimla, HP 3
Meerut, UP 17
Gurgaon, HR 6
Sūrat, GJ 14
Bhopal, MP 50
Morādābād, UP 2
Coimbatore, TN 15
Patna, BR 52
New Delhi, NCT 71
Lucknow, UP 42
Raipur, CT 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulfa98308390
    rahul faujdar (@rahulfa98308390) reported

    @JioCare Till now, I have not received any response or even a callback. Jio’s service is extremely poor. Airtel support is much better compared to this. In the name of customer support, Jio is completely zero. @JioCare @reliancejio

  • som_awasare
    somnath (@som_awasare) reported

    @JioCare It’s been 6+ days without JioFiber services, and there has been no meaningful response from either Jio Care or the Appellate Authority. Not even a single Service Request number has been shared as an acknowledgement.

  • Anandarup5
    ₳-₲ 👽 (@Anandarup5) reported

    @JioCare What is the point of sending DM when you are not taking any action. Your service engineers takes a week to visit after a complain. Social network handling is done by AI agents who will tell to DM the concern and do nothing. @reliancejio @reliancegroup #consumerhelp

  • ManashPratim02
    Manash Pratim (@ManashPratim02) reported

    @jio_fiber @reliancejio JioFibre technician PRANAB (9287991559) assigned via Jio app REFUSED to visit my home in Jorhat, Assam. Called support 6 TIMES today. SR: SR000035A27R. Same issue in Nov-Dec 2024 rescheduled 15+ times. 4 MONTHS of harassment. No resolution. #jiofiber

  • vikram_s_jodha
    vikram singh jodha (@vikram_s_jodha) reported

    @reliancejio Jio landline number +91-2913163944 jio air fiber, no network no signal

  • ShuklaaKri3664
    Krish Shuklaa (@ShuklaaKri3664) reported

    @JioCare The issue is still not resolved , @JioCare @reliancejio requesting you to kindly contact on my number so that I can explain the issue.

  • MarketAnalyst04
    Thanos 🇮🇳 (@MarketAnalyst04) reported

    @JioCare No resolution what a pathetic service by jio

  • Neetu26Verma
    Neetu Verma (@Neetu26Verma) reported

    @JioCare Could you please arrange a callback? I am not able to connect with a customer care executive. @JioCare #jiofiber

  • guduuu
    Guddu (@guduuu) reported

    I am sure @NalinisKitchen is using BIKHARI @reliancejio Network

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    It’s been 2 days since @JioCare said my issue was “forwarded to the concerned team,” and still zero resolution. No follow-up, no engineer visit, no accountability. My JioFiber internet has been unstable for 5 days now and this is beyond frustrating. How long does it take to fix a basic service issue? Resolve SR0000357VZH immediately. #JioFiber #PoorService

  • ankit_kr76
    Ankit (@ankit_kr76) reported

    @JioCare Sure will share my detail and @airtelindia @Airtel_Presence i think you guys doesn't care ur customer suffering from last 3 month now its time to port to jio.

  • AbdulHa25062777
    𝐀𝐁D𝐔𝐋 𝐇𝐀𝑸 (@AbdulHa25062777) reported

    @JioCare Upon launching its 5G services, Jio initially provided excellent network coverage, prompting everyone to switch to it—even to the extent of discarding their other SIM cards. They first lured customers with the promise of free services, and people continued using it even after it

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    @JioCare This is honestly ridiculous now. Every complaint gets the same robotic response and zero actual action. My internet has been unstable for 5 days and your “relevant team” seems to exist only in messages. If no one is going to act, at least share the Darbhanga local team’s contact number so I can deal with this directly.

  • S_chaudhary_
    Shubham Choudhari (@S_chaudhary_) reported

    @JioCare @reliancejio Look, I already shared all the details in DM long back, but there’s still no proper response from your side. While making the payment, your sales team was calling me 10 times, but now when I need support, the same person is cutting my calls.

  • mohan_mayande7g
    mohan (@mohan_mayande7g) reported

    @JioCare @reliancejio Paid for Jio AirFiber connection, and the setup box was clearly mentioned as “free” during installation. Now after disconnecting the service, why is Jio demanding the setup box back or charging for it? Nowhere was it clearly informed.

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