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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coimbatore, TN 15
Guwahati, AS 55
Kota, RJ 7
Agra, UP 11
Chhindwāra, MP 193
Chennai, TN 64
Kanpur, UP 24
Delhi, NCT 94
Rājkot, GJ 13
Shiliguri, WB 13
Bhubaneshwar, OR 38
Patna, BR 54
Nagpur, MH 17
Bengaluru, KA 90
Hyderabad, TG 55
Indore, MP 46
Mumbai, MH 151
Pune, MH 121
Varanasi, UP 9
Mumbai Suburban, MH 2
Meerut, UP 11
Ahmedabad, GJ 61
New Delhi, NCT 92
Jaipur, RJ 41
Hisar, HR 4
Lucknow, UP 53
Kolkata, WB 74
Visakhapatnam, AP 4
Budaun, UP 1
Kāsganj, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamkamalnayan
    Kamal Nayan (@iamkamalnayan) reported

    @RaviSin6238033 @JioCare @reliancejio Bhai jiocare has worst service, i disconnected to go with local provider

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

  • KarthikKlD
    Jersey (@KarthikKlD) reported

    @JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • Panbarasane
    பண்பரசன்.ஏ (@Panbarasane) reported

    @JioCare The bitter truth is came to the thought with ur poor service @jiocare

  • S_a_g_a_r_r_a_i
    Sagar Rai (@S_a_g_a_r_r_a_i) reported

    So now even the support system of @JioCare doesn't responds on any platform , nice , better I should switch to other platform

  • ronaldconrawa
    Ronnie (@ronaldconrawa) reported

    @JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    I got worst experience with @reliancejio. My mother is having Jio sim and she requested to recharge number and recharge was converted to smoothing data plan. So, i called to customer care executive Alpesh he told me Jio is not allowing to degrade plan once you recharge done.

  • thesohailraza
    Sohail Raza (@thesohailraza) reported

    @JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare @anshuraj08 What is the use of seeing the service request u people don't take any action to solve the issue

  • brijeshneta
    Brijesh Jaiswal0777 (@brijeshneta) reported

    @JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?

  • SheikhMahabubE1
    Sheikh Mahabub E Rabbani (@SheikhMahabubE1) reported

    @JioPaymentsBank My Jio Payments Bank account (Acc No: 70000000631601) is frozen. I raised a service request (SR: 9548861), but the issue is not resolved yet and Video KYC option is also not showing in the app. Please unfreeze my account at the earliest. #jiocare #jiopaymentbank

  • SANJAY0793
    Sanjay Vishwakarma🇮🇳 (@SANJAY0793) reported

    @JioCare My network problems not solved yet

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