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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 79
Kanpur, UP 21
Bhopal, MP 100
Pune, MH 185
Bengaluru, KA 119
Chhindwāra, MP 235
Cochin, KL 12
Agartala, TR 5
Delhi, NCT 95
New Delhi, NCT 98
Morādābād, UP 2
Thāne, MH 2
Latur, MH 8
Nashik, MH 25
Jaipur, RJ 43
Jamshedpur, JH 8
Mumbai, MH 233
Indore, MP 62
Guwahati, AS 62
Meerut, UP 7
Coimbatore, TN 17
Mysore, KA 5
Gangtok, SK 1
Raipur, CT 10
Hyderabad, TG 55
Patna, BR 52
Shiliguri, WB 10
Lucknow, UP 42
Agra, UP 11
Kota, RJ 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • victor_d_costa
    Victor D'costa (@victor_d_costa) reported

    @ViCustomerCare I wish @JioCare was such responsive and eager to help me. Day 20 of Jiocare not delivering my pre ordered sim.

  • MSaifazaan
    Mohammadi SaifAzaan🇮🇳 (@MSaifazaan) reported

    @JioCare @reliancejio Jio, your net and network is good only in the city but it does not work in any village, it works very little, the population of our village is 25 thousand but unfortunately Jio's network has not reached here yet, if it was Jio here then the matter would have

  • manojdada7898
    Manoj Dada (@manojdada7898) reported

    @Jiocare **** your network almost 2hour 5g internet Not available

  • JioCare
    JioCare (@JioCare) reported

    @mr_masum_sk Hi Masum, we are here to help you. We understand the inconvenience. Please note you will find all the answers to your queries under the FAQ section in your JIO POS Lite App. Once you open the App, on the main screen itself, towards the bottom, you will find JioCare (1/2)

  • operatorlab_
    Himanshu Agnihotri (@operatorlab_) reported

    @JioCare Please resolve my issue instead of these automated responses.

  • Keralite1234
    Su🅱️iN Stanly (@Keralite1234) reported

    Worst customer service experience with @reliancejio. Paid the full amount for Jio TV/STB on Sunday, but even after several days, the request is still stuck at “Assigning an engineer” with zero proper updates. No communication, no clear timeline, nothing. @reliancejio @JioCare

  • ShrimantPatil
    Shrimant Ingle Patil (@ShrimantPatil) reported

    The dumbest network in Karjat Neral area of Raigad district is none other than @JioCare . Thanks @reliancejio to gave good taste of gprs Era in the name of 5g network. first of all please don't call service team to not port out, then give fake promises for resolve prblm. shame

  • JioCare
    JioCare (@JioCare) reported

    @aman48829842 @reliancejio Hi Aman, we are sorry for inconvenience caused to you. Please confirm if you are facing issue on the same address which was shared earlier by you - Aishwarya

  • AT_24a
    AA (@AT_24a) reported

    @JioCare Hi Habiba Still no resolution it's been more than a month now

  • invins_idle
    ambit mishra (@invins_idle) reported

    @JioCare @reliancejio Worst customer service ever it is just a small issue and you guys are still not able to figure out how to resolve this. Had multiple calls and sent multiple emails tried to reachout on this platform as well but no solution yet.

  • fordreams_
    Rishabh Gupta (@fordreams_) reported

    @JioCare We register a complain, smone comes, tells my parents we should install a new connection and close this one, why? Coz he would get some commission out of it, right? Else he would ask for an OTP to close the same, saying that its some central issue! This is ethics? @reliancejio

  • codeWdhruv
    Dhruba Hazarika (@codeWdhruv) reported

    @JioCare I’m facing serious network issues. I can’t use the internet properly, and whenever I try to make a call, it gets disconnected in the middle and shows “Call Failed.” I’m unable to even contact support through a call. Please look into this issue urgently.

  • tanyachawla31
    Tanya Chawla (@tanyachawla31) reported

    🚨 SCAM ALERT @reliancejio - Paid ₹1,500 for Jio AirFiber, but your engineer confirmed it wasn’t feasible, so we cancelled. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. Extremely frustrating and unacceptable!!!!

  • suhaspatill
    Suhas Patil (@suhaspatill) reported

    @JioCare what kind of service are you giving..i have requested relocation request on 29 Aug and selected devices suspension request date 30 amd new installation date also 30 Aug but still no one came to pick up as well as installation. I m really fedup calling jio customer care

  • kharadzv
    KharadZV (@kharadzv) reported

    And I thought @reliancejio was a reliable service provider, but that is DEFINITELY NOT THE CASE!! Today marks the 3rd outage since I got my new @reliancejio AirFibre connection, & I guess it was a bloody mistake. Complaint raised.. @TRAI

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