Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 58 |
| Nashik, MH | 15 |
| Gorakhpur, UP | 2 |
| Varanasi, UP | 17 |
| Pune, MH | 127 |
| Chhindwāra, MP | 54 |
| Mumbai, MH | 127 |
| Chandigarh, CH | 28 |
| Lucknow, UP | 41 |
| Indore, MP | 17 |
| Bengaluru, KA | 103 |
| Bhubaneshwar, OR | 24 |
| Bhopal, MP | 38 |
| Nellore, AP | 2 |
| Shillong, ML | 14 |
| Ahmedabad, GJ | 58 |
| Guwahati, AS | 52 |
| Vadodara, GJ | 17 |
| Jaipur, RJ | 35 |
| Chennai, TN | 60 |
| Delhi, NCT | 61 |
| Vijayawada, AP | 9 |
| Patna, BR | 54 |
| Kanpur, UP | 28 |
| Durgapur, WB | 3 |
| Raipur, CT | 5 |
| Nagpur, MH | 14 |
| Kolkata, WB | 118 |
| Cochin, KL | 15 |
| Anantapur, AP | 3 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Peterson (@CountDracula230) reported@JioCare Requesting immediate escalation, proper technical resolution, and a clear explanation for this delay. Location: [Kamarhati, Kolkata, West Bengal] Registered Number: [3379604098] @reliancejio Please take this seriously. #JioAirFiber #PoorService #badCustomerExperience
-
Developer's Guide (@tirtha95mallick) reported@JioCare @reliancejio Service Request no SR00002KQ7G8 Jio fiber is down since 4 hours, no update. Your engineers visited our locality and did something to the light post and after that the line is cut. When it will resolve? Will you extend the validity if unable to use?
-
Baharul Islam (@baharul08) reported@JioCare #JioFiber you've wrongly presented my bill of ₹424.2 as ₹1231.24 which included OTT platforms which I never opted for. I request you to do the needful. My service is suspnded affcting my works. I'd earlier writtn as email adresing my concerns but there was no action.
-
Tech Ken (@vishenslays) reported@JioCare I've had enough let downs in 3 months. Not once jio service or support impressed me
-
Delhibabu (@delhib316) reported@JioCare @reliancejio Have raised complaint in national consumer helpline , since not getting any response after sharing my bank statement 5 times. Jio cheats the customer and not giving back their money and worst customer service response.
-
Banrakas 🐒 (@chiljhapti) reported96 hours. No internet. @JioCare keeps "escalating" my complaint like it's a promotion. Congratulations on your new title: Chief Deadline Shifters. #JioFail
-
Cara 🇮🇳 (@Cara07352870) reported@jiocare What is this pathetic service? I have been waiting for the technician to come and fix my fiber issue, for more than 24 hrs. I called fhe technocian and he says its not his job. Customer service rescheduled appt 3 times now. Yet, nobody has come. Paying 1000/mo for this?
-
vikas chauhan 🇮🇳 (@chauhan9250615) reported@JioCare This is getting ridiculous now. My service visit has been rescheduled AGAIN without even asking me. Do you guys even check the status before updating requests? Or is this just random?
-
murali kumar (@muralikumar99) reported@JioCare Any estimated resolution time @JioCare and Tanushka
-
Sudhanshu Sharma (@SudhanshuS47851) reported@JioCare @_MukeshAmbani @reliancejio Dear Customer, Your service request no SR000034EE9H has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. For any queries, call us on 1800 896 9999 We value your association with Jio! With Love Team Ji
-
Ashish Rawat (@AshishRawat2604) reportedHi @reliancejio ,@JioCare , i was using postpaid sim a while ago but i was not satisfied with the network coverage so i changed it back to prepaid but now i am struggling to get back my security deposit refund, when i call your customer care there is no straightoption- 8700387842
-
Anil Tewari (@AnilTewari10) reported@JioCare My post is not for your misguiding reply. My post is to get the information of your deptt. who is responsible to address my complaint of abusing by your 2 staff because your CARE, APPELLATE, TELECOM, GRIEVANCE JIOFIBER are disowning their responsibility to resolve my complaint
-
Shiva Upadhyay (@ShivaUp_Tweets) reported@JioCare Requested details are shared in DM. Also, many times earlier as well I have raised service request for same issue but no resolution from last 2 years - 1. 14 Mar 26 - SR0000314MX1 2. 10 Feb 26 - SR00002YUQ39 3. 30 NOV 25 - SR00002TLSJ5 4. 22 SEP 25 - SR000020CHUT
-
Hemank Mehtani (@HemankMeht77668) reportedHi, I’ve been facing issues with jio fiber for months and months now. Nobody comes to fix it when you raise a complaint you get a slot of 1-2 days ahead of time. Nobody comes to fix the issue, customer care is a scam they hardly can do anything about it. @reliancejio @JioCare
-
Kumar (@ultatopia) reportedNo response, no solution. What a pathetic service by you @airtelindia @Airtel_Presence No doubt i will be shifting to @JioCare now 🙏
Check Current Status