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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • tramakar
    ramakar thakur (@tramakar) reported

    @JioCare I am waiting for resolution after your reply no one fixed my problem which odu u mapped is far away 12 km at my home.... Remapped with my proper outdoor unit

  • Sadda_Kiran
    Sadda Kiran (@Sadda_Kiran) reported

    I am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

  • akshat__01
    Akshat Saxena (@akshat__01) reported

    No support yet! got no call for any offline support for @reliancejio @JioCare

  • Panbarasane
    பண்பரசன்.ஏ (@Panbarasane) reported

    @JioCare The bitter truth is came to the thought with ur poor service @jiocare

  • MohdAtifRiyan
    Mohammad Atif (@MohdAtifRiyan) reported

    Jio true 5G network not working Last 1days so plz solve problems @JioCare @reliancejio @JioComplaint

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • killerkc12_
    Kiran N Chavan (@killerkc12_) reported

    @RaviSin6238033 @JioCare @reliancejio Jio has worst service

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare @JioCare @reliancejio This is honestly a pathetic customer experience from a reputed giant like Jio. Your team acknowledged my complaint and said they would assist me via DM, but there has been no response or resolution even after 2+ days.

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    @JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @reliancejio 3/4 For a NEW connection, Jio can make 100s of calls explaining offers. But for an existing customer asking for a simple relocation, there is no accountability. I already switched my Jio SIM to Airtel due to poor service. Are you now pushing me to switch my broadband too?

  • S_a_g_a_r_r_a_i
    Sagar Rai (@S_a_g_a_r_r_a_i) reported

    @JioCare and what about the complaint against the person , because I am pretty sure if the payment even comes back than that guy is not going to return that to me, so look at that side as well

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

  • ModupalliJd
    MODUPALLI JAGADEESH (@ModupalliJd) reported

    @reliancejio Great “True 5G” — as long as you’re standing outside. 🙃 Indoor signal is pathetic, outdoor is barely usable. Is stepping outside now a requirement to use Jio? Fix your network. #Jio #JioNetwork

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

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