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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 99
Kolkata, WB 88
Chandigarh, CH 33
Pune, MH 181
Jalandhar, PB 6
Baikunthpur, CT 7
New Delhi, NCT 101
Bengaluru, KA 126
Mumbai, MH 232
Chennai, TN 59
Chhindwāra, MP 243
Kanpur, UP 21
Lucknow, UP 43
Thiruvananthapuram, KL 13
Āsansol, WB 9
Kallakkurichchi, TN 2
Mohali, PB 4
Patna, BR 55
Coimbatore, TN 16
Indore, MP 66
Hugli, WB 1
Dhanbād, JH 9
Delhi, NCT 101
Vijayawada, AP 2
Shillong, ML 15
Dehra Dūn, UT 19
Jamshedpur, JH 8
Jodhpur, RJ 5
Bhātāpāra, CT 1
Maihar, MP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • borkarpa
    Prasad Borkar (प्रसाद बोरकर) (@borkarpa) reported

    @JioCare But now we are going to Mumbai. No one available in home. This is our 2nd home for weekend. Due to some work we came here. Now we already traveling. Hence request you cancel our order and refund the paid amount.

  • lalit_3686
    LTP (@lalit_3686) reported

    @reliancejio @JioCare Your executive are just stupid one's. No reply after commitment of providing Jio Broadband.

  • rohitagnihotri8
    rohit agnihotri (@rohitagnihotri8) reported

    @JioCare I Shirisha, As mentioned to you, this is not the kind of service I expect. If you guys can’t get resolve the issue in 12-24 hours then it does not leave a good mark for customer service team. I am also a shareholder and not very happy with the way these issues are being managed.

  • Iamads_07
    Ad S (@Iamads_07) reported

    @JioCare What does "if" here means? I was told by the service provider and the guy who came to install that once cancelled I'll get the refund. What do you keep prolonging this issue daily? In the last reply I was asked if I want a refund back to source or voucher.

  • hpc_arena
    Jack Smith (@hpc_arena) reported

    @reliancejio @JioCare @FanCode #SCAM I recharged with the Jio OTT Pass specifically to watch LaLiga FCB vs Athletic and got this instead. same happened with Tata Binge earlier. Paying for a service and still being unable to watch the promised content is seriously frustrating.

  • VijayShukl70154
    Vijay Shukla (@VijayShukl70154) reported

    @JioCare All standard SOPs mentioned in your app have been followed. I have been trying this from yesterday every 6 hours. Still issue is unresolved. Send a representative ASAP Or I will switch to some other provider.

  • dev_M2
    M2 (@dev_M2) reported

    Even after complaining several times jio has done nothing.. I have all the complaints numbers and screenshots.. Zero effort to improve network at my area.. @reliancejio 😡

  • dbarua2084
    Dixita Barua (@dbarua2084) reported

    @JioCare Our connection will expire tomorrow.when I will get the solution ? Who will pay for my net ? You / Mukesh Ambani / Greater Noida technician ?

  • G9835551
    digvijay kumar (@G9835551) reported

    @JioCare No representative has arrived yet.. Service disrupred for 2 days.. Will you or Ambanis are going to repay this loss

  • ikisanp
    Kishan Ahir | Influencer (@ikisanp) reported

    Not a single call, visit, or update from @JioCare even after missing their self-imposed Aug 27 deadline. Weeks of keeping paid AirFiber completely dead while pocketing my advance money. Stop the fraud. Cancel this account and credit my full REFUND today! @reliancejio @TRAI

  • ashish7381
    Ash (@ashish7381) reported

    @reliancejio @RelianceJioCare Stop closing tickets without resolution and expecting customers to keep chasing you. I have paid for the service. I expect the service — or appropriate compensation. @reliancejio — Take accountability and resolve this.

  • rohitagnihotri8
    rohit agnihotri (@rohitagnihotri8) reported

    @JioCare No, but the engineer who visited mentioned that it will be resolved in the next 1 hour and definitely by 12noon. If this is how to service requests are being managed, I better switch to other internet service providers.I always thought that because of its service Jio has an edge

  • jinitjain08
    Jinit Jain (@jinitjain08) reported

    Barely 15 days since your engineer visited my home and the Jio Airfiber has started acting up once again @JioCare BC send a competent executive who can diagnose the problem properly and provide a lasting solution. And BC, update your app.

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @JioCare @reliancejio 4th day in a row. Jio airfiber not working.

  • vikramp90
    Vikram Prasad (@vikramp90) reported

    This is not what I expect from a service provider like Jio. I have already followed the suggested steps, but the issue remains unresolved. There has been no proper resolution or meaningful update from the support team. @reliancejio @JioCare

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