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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShankarPil85486
    nifty (@ShankarPil85486) reported

    @JioCare why your network is getting poor day by day this is pathetic service from @reliancejio when this will be fixed @JM_Scindia can you make such companies are punished for pathetic service they have destroyed indian telecom space now they are becoming pathetic

  • sunnyppatel
    Sunny Patel (@sunnyppatel) reported

    @JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. Same happened again SR00003A2EVRN closed four times but still same issue. Can someone actually help me resolve this? #JioDown @reliancejio

  • CSKmaker
    Syed Mohsin (Gunner) (@CSKmaker) reported

    @JioCare my fiber internet is not working again from last night. Last month there was 5 days of no internet. This month its now 3 days already. This is irritating to the core. There is no proper customer service nor transparency about the issue. I want a manager to give me a call

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @reliancejio Worst , still no update on SR00003AENT7 @JioCare

  • S_satyarthi35
    Satyam Satyarthi (@S_satyarthi35) reported

    @JioCare Hello, I have messaged you! Kindly check and revert back! It's been days since I have paid for the service which I am not provided with!

  • hitman0070
    Ashh (@hitman0070) reported

    @JioCare How incompetent and timid you guys are, you don't even go through your own records before commenting on an issue. @JioCare @reliancejio . Please restore my service.

  • Akshit17Bishnoi
    akki bishnoi (@Akshit17Bishnoi) reported

    @JioCare The Wi-Fi was installed yesterday. This morning, the wifi was not working and when I called the person who installed it because he said, “Sir, it looks like it has been stolen,” and he sounded quite sure. So we went to Terrace and found the device missing. 😭😭

  • AkshayePawaskar
    Akshay Pawaskar (@AkshayePawaskar) reported

    @JioCare @jiocare: shared the details. What’s the TAT of Jio service on X? When can I expect the resolution? I called Jio customer care 4-5 times today but same answer. If your engineer is on strike, how will my issue will get resolved? 🤞

  • iamfzlkhn
    Fazal Khan  (@iamfzlkhn) reported

    @JioCare @reliancejio @JioFiber Urgent Complaint – No Internet Since Morning! Complaint number- SR00003AO3P9 My Jio Wi-Fi has been down since early morning. I raised a complaint at 7 AM today. Engineer visit was scheduled for 2 PM, but no one visited yet. PLEASE HELP ASAP!!

  • WarisAzhar
    S M Waris Azhar💧وارث اظہر (@WarisAzhar) reported

    @JioCare Please share the process for resolving this issue at the earliest.

  • mbihani0710
    Manish (@mbihani0710) reported

    @JioCare @JioCare 12 calls to customer care. No change to approach. Same answer we will immediately resolve it and get this done. Fake response here that they reach me out as well. Result frustration, anger. Best part they are not even refunding money. Pathetic services

  • akshayad
    Akshay Mehta (@akshayad) reported

    @JioCare I will definitely switch to another Internet provider. As and when the services are disrupted continually. Today my Internet service is not available for more than six hours.

  • drmushir004
    Dr.Mushir Khan (مسیر کھان) (@drmushir004) reported

    @chaandsamajwadi @reliancejio I am struggling same problem last 7 days

  • rohanjsh
    Rohan Joshi (@rohanjsh) reported

    @JioCare Hi, Please help here on urgent priority this is unacceptable experience.

  • vk7792
    Vikash kumar (@vk7792) reported

    @reliancejio @JioCare Facing network issues for the last 3 days in Mayur Vihar Phase 1, Delhi. No internet and consistent call drops. How much more time do you need to fix the issue. Are you really 5G? Plus, your AI customer care just sucks. It does nothing but irritates.

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