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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 169
Kanpur, UP 27
Chhindwāra, MP 251
Delhi, NCT 90
Mumbai, MH 274
Mangalore, KA 5
Guntur, AP 1
Guwahati, AS 75
Indore, MP 70
Jaipur, RJ 60
Nashik, MH 18
Kolkata, WB 147
Dehra Dūn, UT 31
Jabalpur, MP 17
Bhopal, MP 94
New Delhi, NCT 111
Hyderabad, TG 114
Bengaluru, KA 156
Latur, MH 3
Patna, BR 60
Raipur, CT 11
Ahmedabad, GJ 90
Varanasi, UP 17
Ludhiāna, PB 11
Panaji, GA 6
Ujjain, MP 2
Bhavnagar, GJ 1
Vadodara, GJ 26
Gwalior, MP 1
Maihar, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SID_ODIALIVE
    SIDDHARTH (@SID_ODIALIVE) reported

    @JioCare Can I get ur escalation matrix . Issues still not resolved and ur useless team doesn't even bother to fix . @JioCare

  • gtmnahar
    gtmjain (@gtmnahar) reported

    @JioCare @JioFiber Service Request No. SR00003AI667 has been marked "successfully processed," but the issue remains pending for many days. This is unacceptable. Please resolve immediately. #JioFiber #PoorService

  • surtimanoj
    manoj surti (@surtimanoj) reported

    @JioCare Extremely disappointed with @JioFiber service. Despite raising multiple complaints, my internet has not been working for the last 15 days. Every service request is ignored or closed without resolving the issue. This is unacceptable. Please take immediate action,

  • koronovoid
    Prithvi (@koronovoid) reported

    Hi @JioCare , I paid ₹349 online for a new SIM that is still undelivered and unactivated.I want to cancel it, but support says only the delivery team can cancel, while the delivery/store team isn't processing my request. I'm stuck between both sides.Please help resolve this ASAP

  • Pranu7787
    Parul (@Pranu7787) reported

    @JioCare i have booked jio broadband connection 7 days before paid the charges but no one called me for nstallation. I tried to cancel it but CC number disconnected. If connected, they say it should have installed in 48 hrs. There is no one address my issue.

  • TotallyNotPrani
    PRANI (@TotallyNotPrani) reported

    @JioCare It’s been a week and I’ve gotten no resolution whatsoever. Just initiate my refund ffs

  • SinghShreejit
    Adv. Shreejit Singh (@SinghShreejit) reported

    @JioCare Yet no response from your side to restore the internet connection. It's been 6 days and still you are struggling to provide a service. Pathetic service from your side. It's horrible to see such poor service.

  • gupta_ashok
    Ashok Gupta (@gupta_ashok) reported

    @JioCare I have shared the screenshot and you can clearly see that there is no option to reschedule or call or track service request since the service engineer is not assigned till now how can I track or call the service engineer do not give prototype reply.

  • RNoln
    Rebel Raccoon (@RNoln) reported

    Pathetic @jio @JioCare network service connectivity 👑

  • Jitesh1913
    JITESH CHAVAN (@Jitesh1913) reported

    Such a miserable service from @airtelindia @Airtel_Presence they tell me they’ll give me callback in 4 hours but never call, this is 3rd time in a week btw, my tickets are automatically closed, no acknowledgment of callback,I think I’ll switch to @JioCare

  • Dhirajjain68
    Dhiraj Kumar Jain (@Dhirajjain68) reported

    @reliancejio @JioCare It is most unfortunate that we still booked jio inspite of knowing how poor service it is.

  • dearpintya
    पिंट्या (@dearpintya) reported

    @JioCare I am receiving the same standard response from the IVR, your customer care executives, and over email. Instead of repeating generic updates, please focus on resolving the issue/request.

  • iamfzlkhn
    Fazal Khan  (@iamfzlkhn) reported

    @JioCare @JioCare even after escalating issue there is no resolution provided no one even contacting me what pathetic company jio is I want permanent disconnection of jio air fibre & never make mistake to buy jio product again!! @airtelindia please help with your wifi installation

  • TheChaudhary55
    VAIBHAV CHAUDHARY (@TheChaudhary55) reported

    Jio is useless,they cannot provide internet on sim then I installed wifi of jio now they are unable to provide internet on that also Worst telecom operator,people should switch to other,their customer support behave like government institutions carelessly @reliancejio @JioCare

  • Rahulshrivstv
    Rahul Shrivastava (@Rahulshrivstv) reported

    Is @reliancejio fibre service about to shut down ? There is complete breakdown every two months. Daily the signal is slower than 2G days. And no one responds to complaints. @DoT_India do u have any regulatory power left to pull up telecom companies. Your salaries are still coming from the Consolidated Fund of India not Altamount Road.

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