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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • suniltupepatill
    Sunil Tupe Patil (@suniltupepatill) reported

    @JioCare can you pls explain whats action taken by you to resolve this issue, because whenever i post here your team sending email your issue has been resolved hence i want to know what action is taken by you

  • Balaji79651412
    Balaji (@Balaji79651412) reported

    @reliancejio @JioCar We are facing a temporary service interruption in your area since 10-07-2026 04:56 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 4435692456 may be affected. We expect this to get resolved by 10-07-2026 08:56 PM.Not resolved

  • KottapalliMegha
    Megha Kottapalli (@KottapalliMegha) reported

    Worst service from Jio, 400 open cases in New Panvel, is what we got to know after following up on our complaint for a week, engineer was being rescheduled every day, the case was being closed everytime we raised an issue. No response from team for engineer visit. @JioCare

  • pandeyism_
    Ansh Pandey (@pandeyism_) reported

    @reliancejio @JioCare Horrible installation services in Raj Nagar, Sector-3, Ghaziabad. For the last 2 days, I have the order number ready, and a payment of Rs. 807 has been made. But you darn installation guys are not even ready to come and install.. Pathetic Delays. HELP!

  • ShoaibA89546857
    Shoaib Ahmad (@ShoaibA89546857) reported

    Jio 5g service is not available in saspan,malihabad,lucknow uttar pradesh .Please upgrade your service.@reliancejio @JioCare @AkashMAmbani

  • 23Chandu
    Chandresh Tiwari (@23Chandu) reported

    @reliancejio cc told that I should wait for bill cycle than redeem it,need to review it Also mobile plan like 1GB not coming Now a days experiencing ver slow internet with increased in plan value,removal of economical plan, please review as per customer pov on all parameters

  • gadhia_sahil
    sahil gadhia (@gadhia_sahil) reported

    @JioCare @reliancejio Very disappointed with @JioCare. My Jio Set-Top Box has been down for 4 days. I raised a service request (SR00003AO5HB), but no one has contacted me or resolved the issue. This level of customer service is unacceptable. Please resolve this ASAP.

  • SWarke
    Szczecin Warke (@SWarke) reported

    @JioCare Service Request Number:SR00003AXOKZ. No internet since yesterday. Have asigned engineers 3 times already. Your engineer even faked coming to my house and requesting an otp when noone came here. Even after speaking to your customer care my request is still on hold.

  • Siddhi991
    Siddhi (@Siddhi991) reported

    Pathetic service from @JioCare worst network worst service. There's no internet for more than 36 hours and this is happening for the 6th time in the last 40 days. I don't want to listen to your auto generated calls anymore can an actual human speak to me and resolve my issue?

  • sankitdev
    sankit (@sankitdev) reported

    .@reliancejio I've been facing serious network issues in my area for the past week. On one hand, recharge prices keep increasing. On the other, the quality of service keeps getting worse. I switched from @airtelindia hoping for a better experience, but I'm honestly fed up. Please fix the network and make the internet speed consistent. I've attached screenshots of the network health below. It's gone down the drain. What's going on, Jio?

  • Abhiisurs
    Abhinav Agarwal (@Abhiisurs) reported

    @JioCare I have put in my service request to get the JioFiber connection installed at my place with number 9716060564 but it isn't installed yet and no one even visited. Kindly check and get my connection installed on priority basis.

  • CSKmaker
    Syed Mohsin (Gunner) (@CSKmaker) reported

    @JioCare No internet for the past 4 days. No call from jio explaining what's the issue. There is no way to contact and talk to a human being about the issue. Everything is an automated message. What a scam these guys are. Wow. Let me give you some screenshot below.

  • SardaJinit
    Jinit Sarda (@SardaJinit) reported

    @JioCare @JioCare internet not working for 15 days and nobody cones to resolve it despite repeated complaints. Service requests are closed without any resolution as nobody cares. Absolutely shameless and callous attitude towards customer service. SR00003AQ7I9, SR00003A19B5.

  • Rajshekhar2000
    Rajshekhar Choudhury (@Rajshekhar2000) reported

    @JioCare @JioCare no technician has been assigned since 2 days and only field visit time we are getting without enginner details. Kindly send someone and fix the jio fiber connectivity issue today itself ASAP. Area Manager +91 77356 86992 phone is being switched off . Fix it ASAP today

  • ravindrapj38
    Ravindra Patel🇮🇳 (@ravindrapj38) reported

    @JioCare Thanks, @JioCare. Looks like switching providers might be faster than waiting for @Airtel_Presence to resolve my complaint.

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