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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhubaneshwar, OR 40
Chhindwāra, MP 236
Patna, BR 53
Jaipur, RJ 44
Kolkata, WB 79
Kanpur, UP 21
Bhopal, MP 100
Pune, MH 185
Bengaluru, KA 117
Cochin, KL 12
Agartala, TR 5
Delhi, NCT 95
New Delhi, NCT 98
Morādābād, UP 2
Thāne, MH 2
Latur, MH 8
Nashik, MH 25
Jamshedpur, JH 8
Mumbai, MH 233
Indore, MP 62
Guwahati, AS 61
Meerut, UP 7
Coimbatore, TN 17
Mysore, KA 5
Gangtok, SK 1
Raipur, CT 10
Hyderabad, TG 55
Shiliguri, WB 10
Lucknow, UP 41
Agra, UP 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsShubhankar
    Shubhankar Sharma (@ItsShubhankar) reported

    @reliancejio @JioCare Internet is not working since the afternoon. Have gotten 0 support from your customer care. It's showing as all good on the app and yet I can't even open google. There's no speed. I can't even raise a request because of it.

  • rajkumar_rr
    Rajkumar.R (@rajkumar_rr) reported

    @jio_fiber @JioCare Dear JioFiber, your technicians seem more focused on obtaining the OTP and closing the service request than actually diagnosing and resolving the issue. This is extremely frustrating for customers who expect proper resolution, not aformality to mark completed.

  • Rajuburra26
    Raju.Burra (@Rajuburra26) reported

    @JioCare @_MukeshAmbani @AkashMAmbani Even tried to reach state manager of jio who is setting in Hyderabad somajiguda office but he is not picking any call. One of wrost service in network service, i never seen such a 3rd class service in Hyderabad

  • PRITHWIRAJ_R0Y
    Prithwiraj Roy (@PRITHWIRAJ_R0Y) reported

    Hi @JioCare Please Solved This Please - I Recharge A Wrong Recharge Plan But, Not Rufund My Original Bank Account, I Wrong Recharge 10th August - Credit Note Number : 19R27C0000066925 & Refund Status Number - BY0000030C20 ,Reference Number - BR000DVMKCKQ ,Please Solved Problem.

  • MishraAswi13755
    Aswini mishra (@MishraAswi13755) reported

    @reliancejio In TNGO secretariat colony, there is low to no mobile network since afternoon. It's difficult for all communication. Please fix it ASAP.

  • hardy_roy36421
    Hardy 😎 (@hardy_roy36421) reported

    Sorry @reliancejio I joined you're network. Because of I'm SRK Sir. Now I'm left you. It's time to join VI.

  • i_amsriram23
    Sundar (@i_amsriram23) reported

    @JioCare Remote not working

  • MeetAjitPradhan
    Ajit Pradhan (@MeetAjitPradhan) reported

    @JioCare Raise a service request and send engineer to my location to check the problems

  • itskv_3018
    Shubham Kumar (@itskv_3018) reported

    @JioCare @JioCare the outages is still, are you not seen why I'm keep tweet about this problem again and again ,you just saying resolved but in the field it's not , I want to speak to your network engineer or manager because you charging me money for the services bt services not available

  • chandradeeplko
    चन्द्रदीप सिंह (@chandradeeplko) reported

    @JioCare Hi team today recharge done in evening through MyJio app for my family number still plan not activated and no msg rcvd on the concerned no. Urgent support required.

  • tanyachawla31
    Tanya Chawla (@tanyachawla31) reported

    🚨 SCAM ALERT @reliancejio - Paid ₹1,500 for Jio AirFiber, but your engineer confirmed it wasn’t feasible, so we cancelled. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. Extremely frustrating and unacceptable!!!!

  • rinkoo88266
    HIMANSHU MEHTA (@rinkoo88266) reported

    THIS IS TO INFORM YOU THAT ONE OFF YOUR EXCUTIVE CAME TO OUR SOCIETY NAME RAVI AND DONE FRAUD TO MY SON AND TAKEN CASH OF AMOUNT 2121 AND ALSO TAKEN AMOUNT OF 2121.64 ONLINE FOR BOOKING JIO FIBER THE PLAN HE OFFERED THERE IS NO VALIED PALNS AS JIO CUSTOMER @reliancejio

  • dpearltimes
    Isha (@dpearltimes) reported

    @reliancejio Is your customer care taking calls from home? (Call keeps transferring from one home to another)Highly unprofessional-On top of that, thy hv attitude as if they are @_MukeshAmbani.I hv been struggling for the past 15 days just to get a simple postpaid #. disconnected

  • GurujyotiRout
    Gurujyoti Rout (@GurujyotiRout) reported

    @JioCare Dear Kavita, I have been waiting since 2 days for relocation and after this still no internet. Hope your team understands the issue and value for both of our time. Kindly expedite and reslove in priority.

  • techybygaurav
    Gaurav Gupta (@techybygaurav) reported

    @reliancejio @JioCare need help ASAP for my jio fiber box, unable to hide SSID, change password, or block someone who's already connected. Need assistance otherwise switching to @airtelindia

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