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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _raq3x
    Rekib Ullah Ahmed (@_raq3x) reported

    Dear @JioCare, This has been the worst customer service experience I’ve ever had with JioFiber. It’s been 3 days since I reported my cable wiring issue, and despite repeated calls and multiple assurances that an engineer would visit, no one has shown up. My internet is still not

  • hitman0070
    Ashh (@hitman0070) reported

    @JioCare I have a jio postpaid number and due to some financial reasons I could not pay the bill for last two months. Now when I want to pay my bill the network has been lost and I am unable to pay the bill nor am I able to generate the OTP to login the jio app. Please help.

  • StingTwits
    Huston (@StingTwits) reported

    @JioCare Yes, it doesn't help. Kindly reimburse for 4 days of no network

  • IamIDutt
    ID (@IamIDutt) reported

    @JioCare Though you didn't and couldn't understand my actual problem, I will wait until tomorrow and meanwhile I can't do my work. Appreciate your golden services.

  • AhirWarriors
    𝖕𝖔𝖑𝖎𝖙𝖎𝖈𝖆𝖑 (@AhirWarriors) reported

    Dear @JioCare, this is how you treat loyal customers? I raised multiple relocation requests for my JioFiber connection, but every time it was cancelled without resolution. Now I’m being asked to pay for a service I couldn’t even use. I’ve shared my address, 1/2

  • skkjodhpur1991
    Skk Jodhpur (@skkjodhpur1991) reported

    @JioCare My service request SR00003AA8X9 has been kept open for days, while your team continues to reschedule appointments instead of resolving the issue. This is a clear failure of customer service.

  • patelchaitanya
    Chaitanya Patel 🇮🇳🇹🇭☕️ (@patelchaitanya) reported

    @JioCare @reliancejio give me money back and I don’t want your pathetic services .. and take your garbage back ..

  • naseika
    JP (@naseika) reported

    @ibhavvaidyaroc1 @JioCare @reliancejio If I cancel my jio annual subscription will I get a refund? Everybody in my building wants to quit JIO

  • himanshujain250
    hímαnshu jαín (@himanshujain250) reported

    @Airtel_Presence In this Vasai-Virar flood like situation @airtelindia is totally dead, despite my yearly plan & monthly Wi-Fi. Regretting my choice! Thankfully @reliancejio is working fine—had to buy a 3-day Jio data pack just to get online & complain about Airtel’s terrible service.

  • Sanatan_Sathi
    ⚔️Green_Slayer⚔️ (@Sanatan_Sathi) reported

    Day by day @reliancejio network is getting worst everywhere what shortcut method they use for 5G must be seriously investigated! They are looting people at mass scale. @PMOIndia should seriously look into this, we have no expectations from @JM_Scindia.

  • smartvarung
    Varun Gupta (@smartvarung) reported

    Pathetic service of Jio. Its been 5 days, internet not working. @JioCare

  • TamimManiyar
    Tamim Maniyar (@TamimManiyar) reported

    We paying for 200 mbps plan on xtream fibre location Hyderabad shaikpet 500008 from last month internrt not even giving 50 mbps all the time server down for maintenance or other xcuses I have postpaid planning to change into jio only for this reason @reliancejio @Airtel_Presence

  • shrawan1965
    shrawan kumar (@shrawan1965) reported

    @JioCare But I want a refund. Because I already booked Airtel fiber and airtel's wifi expert reached within 3 hour and my wifi connection is almost done @Airtel_Presence @airtelindia So please provide me my refund. Your fiber service and your engineer is very bad and not any response

  • syuvitech
    Yuvaraj (@syuvitech) reported

    @JioCare @reliancejio What's even more frustrating is that the not able to reach customer care or always telling we will resolve the issue soon but no action

  • saattiisshh
    ICE🚩 (@saattiisshh) reported

    @JioCare its a lie to callout that u understood my query.. jio STP installed on April 8th, after paying 2222 , assumed will get 3m+1m plan but got only service till july 7 which is 90 days not 97. why do u make all jio services soo cumbersome to understand and implement. vry bad service

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