Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 179 |
| Vadodara, GJ | 30 |
| Mumbai, MH | 276 |
| Guwahati, AS | 76 |
| Chhindwāra, MP | 254 |
| Lucknow, UP | 36 |
| Kolkata, WB | 140 |
| Indore, MP | 62 |
| Ahmedabad, GJ | 77 |
| Mumbai Suburban, MH | 3 |
| Pānīpat, HR | 2 |
| Bhopal, MP | 89 |
| Nashik, MH | 20 |
| Dhāriwāl, PB | 1 |
| Sūrat, GJ | 40 |
| Vapi, GJ | 4 |
| Nagpur, MH | 32 |
| Patna, BR | 59 |
| Chandigarh, CH | 33 |
| Durgapur, WB | 14 |
| Jamshedpur, JH | 7 |
| Boisar, MH | 1 |
| New Delhi, NCT | 105 |
| Raipur, CT | 11 |
| Chennai, TN | 60 |
| Latur, MH | 6 |
| Bhubaneshwar, OR | 40 |
| Jodhpur, RJ | 6 |
| Allahābād, UP | 8 |
| Dimāpur, NL | 16 |
Check Current Status
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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TMS.Shammie (@tms_shammie) reported@JioCare But why did it go on Hold? No one came for the service request, and no one informed that it couldn't be done today. Why isn't the engineer being responsible enough to atleast inform from their side? Why should the consumer call, check understand and then ask again?
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Saikat Chakraborrty (@csaikat22) reported@JioCare As expected, you do not resolve issues on DM and do not even bother to reply sometimes. All further interactions on open tweet only.
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Pradip chavan (@hjsnehwj) reported@JioCare @reliancejio Can you help me my air fiber is not working I send the details via dm
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Jaivardhan Varshney (@jaivarshney) reported@JioCare No audio on channels on Jio Set-top Box. Is there some issue with broadcast? Jio set-top box connected to Jio AirFibre
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Aditya agrawal (@adityaagrawal04) reportedDear @JioCare, I'm extremely disappointed with the quality of service I'm receiving on my JioFiber connection (+91-7123573218). Over the last few weeks, I've faced issue after issue. First, the outdoor unit was down for nearly 10 days, leaving me without a stable connection. After that, there was a tower outage, causing further disruption. Now, despite paying for a 100 Mbps plan, my connection is consistently delivering only 20–35 Mbps (Speedtest screenshots attached). This isn't an occasional slowdown—it's become the norm. I depend on this connection for work, and repeated outages followed by subpar speeds are unacceptable. I've spent more time troubleshooting than actually using the service. I expect @JioCare to investigate this thoroughly, restore the promised speeds, and provide a permanent solution instead of temporary fixes. Customers shouldn't have to keep following up for basic service quality. Please escalate this and resolve it at the earliest. #JioFiber #CustomerService #Broadband
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RAVI KISHORE (@RAVIKISHORE3) reportedI am unable to access apps like Sun NXT and fancode through my Airfiber setup box, I was on call with your advisor was 30 minutes, she was not able to help me address the issue and she have not transferred the call to the supervisor. Moreover, the call was disconnected. @JioCare
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Vivek Pandey (@VivekPa68926040) reported@JioCare Fraud company still no engineer visit my home . This is third class service jio fiber
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Rajesh Mohapatra (@mohapatrark) reported@JioCare The status as of 8 PM is still "on hold". Your commitment to excel in customer service remains unmatched as per global standards.
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Ayush Chakraborty (@Ayushstar2113) reported@JioCare Worst service by jio even aftwr multiple calls no resolution @JioCare @reliancejio no resolution for 50 hrs bloody thives stealing money of customers
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Alka Pareek (@AlkaPareek10) reported@reliancejio My issue has not been resolved till now and customer care is not picking up the call. Which type of fraud is this @reliancejio ?
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Om Techz (@OmTechz) reported@JioCare You charge extra for 5G, yet the coverage is only 4G; on top of paying premium charges, the network quality is terrible.
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reater (@IshaanG17101238) reported@JioCare @reliancejio • Our JioAirFiber has been down since 12 PM, and our complaint is still unresolved after 12+ hours. • We were informed the delay was due to heavy rain, but there has only been light rain in our area. • • Jio mobile network is very weak. Kindly improve.
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare still no resolution on this case
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JAYA ROCHANI (@rochani2008) reported@JioCare @reliancejio @reliancegroup please help
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shweta yeole (@shweta_yeole) reported@clear2people @JioCare @reliancejio I had pathetic experience of jio fiber service provider agency. Engineer is not visiting location and without otp he is closing service request. No one from jio customer care, jio escalation team can take action against them.Till now I raised more than 10requests but no solution
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