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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 84
Noida, UP 10
Ghāziābād, UP 5
Babugarh, UP 1
Chhindwāra, MP 198
New Delhi, NCT 99
Delhi, NCT 80
Dehra Dūn, UT 27
Kolkata, WB 170
Mumbai, MH 178
Dimāpur, NL 12
Udaipur, RJ 11
Bhopal, MP 74
Cochin, KL 17
Chennai, TN 66
Muzaffarnagar, UP 5
Bānposh, OR 13
Indore, MP 45
Patna, BR 51
Jodhpur, RJ 12
Thāne, MH 4
Guwahati, AS 67
Bengaluru, KA 124
Nagpur, MH 24
Shillong, ML 25
Bhubaneshwar, OR 31
Ahmedabad, GJ 82
Mysore, KA 5
Samāstipur, BR 1
Imphal, MN 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • OMPRAKASH710
    कट्टर हिन्दू OM PRAKASH PRAJAPAT (@OMPRAKASH710) reported

    @JioCare @reliancejio @DainikBhaskar there is no solution of my complaint right now Complaint no. SR000037V507

  • haripksh
    hp (@haripksh) reported

    ONLY ONE STAFF MEMBER working. She waited for 1.5 hours. She then asked a lady, Why? The excuse? "Today is a field day, staff are on field work." 🤯 Hey @reliancejio,@JioCare shouldn't you be clearing existing customer complaints before chasing new ones on the field????

  • Rohitup96600644
    Rohit upadhyay (@Rohitup96600644) reported

    @JioCare Internet down since 6 June. LOS red light blinking. SR000037UHPJ. 10+ calls to customer care, still no resolution. New connection and 12 June engineer visit is unacceptable. Resolve urgently or will complain in National Consumer Helpline for deficiency in service.

  • sharathkondru
    sharathchandra (@sharathkondru) reported

    @ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back

  • Its_lMohammad
    LAL MOHAMMAD (@Its_lMohammad) reported

    @JioCare @JioCare The issue remains unresolved. Yesterday’s visit was missed and today’s committed visit was denied. Service has been down for 3 days and is impacting my work. Kindly provide the engineer’s name, contact number, and a confirmed resolution time today.

  • RudrankoB
    Rudranko Bhattacharya (@RudrankoB) reported

    When are you going to return my money scoundrels @reliancejio reply ************* @JioCare when will you refund my money idiots. Will your idiot owner @mukeshambani566 refund my money or not ?

  • consciousBlast
    blasted consciousness (@consciousBlast) reported

    @JioCare The request id is SR000037T7H1. You are welcome to go through it and see if customers are to blame. Today is 3rd day of outage. I have already installed tata internet meanwhile but jio engineer is yet to visit. No one is friendly - not staff, not engineer even if we pay on time

  • officialbiswa01
    Biswa (@officialbiswa01) reported

    8days gone scammers what’s the update @reliancejio @JioCare thoda sa bhi saram nahi he customer ka paise khate time #jioscam #jiofraud

  • _SkyTweets
    Akash khade (@_SkyTweets) reported

    @JioCare @JioCare @reliancejio It has been 14 days since I completed payment and KYC for my Jio AirFiber connection. My order status is still showing "Order Accepted". Your team acknowledged that an installation appointment was scheduled but the engineer never visited. (1/2)

  • Khajapasha37
    khaja pasha zaid  (@Khajapasha37) reported

    @JioCare @JioCare Appointment confirmed, time slot given, but nobody showed up and nobody bothered to contact. Truly a “wonderful” customer experience. Need immediate resolution.

  • im_mazid
    ABDUL MAZID (@im_mazid) reported

    @JioCare My issue is now resolved, but after weeks of delays, repeated rescheduling, and service unavailability. As a paying customer, I expect compensation or validity extension for the period during which the service was not properly available. SR No: SR000037ML79 #JioCare

  • Chandan_csb
    Chandan Singh (@Chandan_csb) reported

    @JioCare @reliancejio @jagograhakjago a customer executive, and they are literally telling me the same thing that they are rescheduling the engineer visit. They are transferring the call again and again for the last 5 days, and nothing is happening. My billing date is 11th June, and again I will get charged more.(5)

  • Equity_investr
    Equity Investor 📈 (@Equity_investr) reported

    @sivajithcp @JioCare @reliancejio They will never solve any issue same happening with me complaining since last 8 months but no solution

  • susheel83385306
    SUSHEEL KUMAR SHARMA (@susheel83385306) reported

    @JioCare No you won't solve this problem 🙏

  • Satya0296
    Satyajit rath (@Satya0296) reported

    @JioCare @JioCare Hi, Please share the current status of the escalation. I am fed up with daily follow-ups and waiting for more than 15 days. If the installation is not completed today, please cancel the booking and initiate refund immediately. #JioAirFiber

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