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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AnithaSundar
    ASundar (@AnithaSundar) reported

    @JioCare @reliancejio @JioCare your DM is of no use. Your representative has not come to collect this device is my complaint. And you have replied for appointment in the new address. None of your support system actually is helpful

  • keerthi051
    shashikanth (@keerthi051) reported

    @JioCare @JioCare what is the timeline to resolve my query, I still didn't get any support, please refund the money.

  • ranjitcjay
    Ranjit C J (@ranjitcjay) reported

    @JioCare Shashank, Nobody came today as well. It has been four days now! Internet service remains disrupted. @JioCare I'd like to understand why there is a significant delay for an engineer to visit and resolve the problem in a metro city like Chennai?

  • adnan17199
    Mohammed Adnan (@adnan17199) reported

    @JioCare SR00002LG10M was raised for my WiFi issue and an engineer was assigned. Despite multiple follow-ups with the engineer and support team, no one has turned up. My work is being impacted due to no internet. Please resolve this urgently, latest by tomorrow.

  • information0007
    Manas Srivastava (@information0007) reported

    I have never seen a company as dishonest and bad as Jio...they only fool the customers. When Gemini Pro and Hotstar services are denied after recharging Rs 349, why are offers visible on the app interface? @reliancejio @JioCare @jagograhakjago

  • Dhruvin0312
    Dhruvin Shrivastav (@Dhruvin0312) reported

    @JioCare @jagograhakjago And ny looking at how much time you're taking to refund ******* ₹1200. I don't think you are working "ACTIVELY" on the issue.

  • profSayz
    Praful Vinayak (@profSayz) reported

    @JioCare Thanks it’s already 8 pm now, I don’t think it’s possible today. It would have been better if your customer support had told me when I called thrice. Please review. If it’s not relocated by tomorrow then I will cancel my plan as it impacts my work badly. Please help

  • AdivarekarRohan
    Rohan Adivarekar (@AdivarekarRohan) reported

    @JioCare @SahilLohchab11 You and your service are going worst

  • iampuneet_07
    Puneet (@iampuneet_07) reported

    hello @JioCare i am unable to claim 18 months pro @GeminiApp subscription . please help me

  • avanish_tiwary
    Avanish (@avanish_tiwary) reported

    @reliancejio is such a disappointment. It takes them 3 days to send an engineer and on the 3rd day engineer doesn’t show up and there’s no communication from @JioCare. They force you to download the app to track service request, which doesn’t show up on the app. ******* useless

  • offfookk
    pickle rick (@offfookk) reported

    @SahilLohchab11 @JioCare Next worse thing is they hire some low life scums who would go an extra mile to harass you. This is same with Airtel as well, customer service is a joke in India.

  • devesh_Ayodhya
    Devesh Tripathi (@devesh_Ayodhya) reported

    @JioCare Done From 7-8 months speed is your service is getting worst day by day

  • apoorvjain_ups
    apoorv jain (@apoorvjain_ups) reported

    @JioCare Everyday I am getting the same response from you guys.. I want resolution not the commitment..

  • rajsatya87
    satyaparkash (@rajsatya87) reported

    @JioCare Now the account is active now tell me how much time will you take to resolve the issue, since I am waiting from 29-Apr-26 and no resolution was provided. Will I have to weight for another month and then you will force me to recharge like you guys did this time.

  • 16111skp
    S Kumar (@16111skp) reported

    @JioCare @SahilLohchab11 If he is explicitly reporting the incident then it must stop 🛑 who have given authority to @reliancejio to harrass the customer... Such a shameful and unethical act..

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