Reliance Jio Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ram N (@ramnaga94) reported 3 minutes ago

  @JioCare @reliancejio team it's going to be a week tomorrow after the issue started, still no respite. Is there a lack of service engineers on the ground in Chennai ? How much longer are we supposed to wait for ?

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  -lime- (@space_lime_) reported 6 minutes ago

  @JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.

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  Dilipbaashha (@Dilipbaashha) reported 9 minutes ago

  @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

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  Devendra Singh Khokhar (@kumard1958) reported 13 minutes ago

  @JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team

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  Pradeep Jaikr (@PJaikr) reported 17 minutes ago

  @JioCare "@JioCare I paid for a new JioFiber connection on 30th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done. I have sent a cancellation email cancel done .But refund money not complete Within 7 Days. Please refund my money back. @JioCare

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  Mohit Nagar (@MohitNagar13) reported 26 minutes ago

  @RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.

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  Mohit bhagat (@mohitbhagat417) reported 27 minutes ago

  @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

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  Sabari Shankar (@sabarii_shankar) reported 28 minutes ago

  @JioCare Please look into this immediately and resolve my Wi-Fi connection issue. Request ID: SR0003F9QC3.@JioCare

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  DaisyTamuli (@DaisyTamuli) reported 29 minutes ago

  @JioCare @jio_fiber Service Request no SR00003FHYKT JioFiber has been frequently down since last week. Issue was marked as resolved without resolving. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

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  sk (@sarveshminal) reported 30 minutes ago

  @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

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  Abhishek Yadav (@yabhishekhd) reported 31 minutes ago

  .@reliancejio I received this SMS saying an eSIM upgrade request for my Jio number could not be initiated because my email ID isn’t registered. The issue is, I never requested an eSIM upgrade. Could you please check why an eSIM upgrade request was initiated on my number and confirm whether my account is secure? SMS received: “Your eSIM upgrade request for Jio number xxxxxxxxxx could not be initiated because your email ID is not registered with this number.”

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  Dilipbaashha (@Dilipbaashha) reported 31 minutes ago

  @JioCare Without taking action there is no use of just seeing ur automated reply message,will u solve or not say clearly I will change my network,it's already day 3

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  Mohit bhagat (@mohitbhagat417) reported 32 minutes ago

  7 month problem in my area network speed mobile tower problem light gone mobile tower gone many complaint 100 times 198 toll free no but no response why Jio fraud me all coustomer I pay recharge months byonth and your service zero why r u not mobile tower issue solv @reliancejio

• 
  name (@SakshiG08523547) reported 33 minutes ago

  @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

• 
  DAXIL PATEL (@daxilpatel) reported 36 minutes ago

  @RaviSin6238033 @JioCare Similar problem I faced few days ago. They keep saying engineer is not able to enter your premises, but when after 12 days engineer came, he said he did not got any service query. Means jio is not handovers complaint to local engineer and randomly updating status by own.