Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 268 |
| Latur, MH | 8 |
| Āsansol, WB | 9 |
| Haridwar, UT | 5 |
| Chhindwāra, MP | 264 |
| Lucknow, UP | 41 |
| Delhi, NCT | 110 |
| Patna, BR | 60 |
| Hyderabad, TG | 103 |
| Shillong, ML | 16 |
| Cochin, KL | 20 |
| Kolkata, WB | 122 |
| New Delhi, NCT | 111 |
| Warangal, TG | 2 |
| Raurkela, OR | 8 |
| Nagpur, MH | 30 |
| Faridabad, HR | 2 |
| Pune, MH | 176 |
| Bhopal, MP | 94 |
| Ahmedabad, GJ | 96 |
| Chandigarh, CH | 36 |
| Guwahati, AS | 76 |
| Kawardha, CT | 2 |
| Ludhiāna, PB | 5 |
| Ranchi, JH | 8 |
| Sūrat, GJ | 47 |
| Dhanbād, JH | 8 |
| Jaipur, RJ | 52 |
| Bengaluru, KA | 150 |
| Indore, MP | 64 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Akshay Shewale (@shewaleAV) reported@JioCare @reliancejio Pathetic service. My Jio AirFiber has been down for 2 days. Technician visit has been rescheduled 7 times, yet no technician has visited or even called. I've been a Jio AirFiber customer for 2 years. This is the worst service I've experienced.#Jio
-
Alam Waraich (@waraich_alam) reportedDear @JioCare I have been informed that new JioAirFiber installations are not being accepted in my area (Karnal). However, several of my nearby neighbours are already using JioAirFiber successfully. If the service is available and working in the same locality, why is a new connection being denied at my address? Please verify my serviceability and provide a clear, transparent explanation instead of vague responses.
-
I_AM_SRJ 😁 (@Srj_bit) reported@VediHemant @JioCare Same has happened with me.. Lead details Dear Customer, A Jio representative Arjun D (Mob- 9113216304) will contact you for an appointment. Please share OTP XXXXX with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.
-
Sanjeeb raj (@Sanjeebraj3844) reported@reliancejio @JioCare I have already raised a complaint with Jio Care twice; they keep assuring me that the process will be completed today, but nothing has happened yet. I have never had such a terrible experience, these technicians are completely irresponsible, and I did not expect this from Jio.
-
nityam chopda (@Yamnits) reported@JioCare If you can see that service request is already raised than you should also check Due date of resolution which was 30th July. It's almost 1.5 months and my issue is not resolved. Your intention is to cheat and earn money by not providing services.
-
Manzoor Ali Khan (@Shinvanuk) reportedHey @airtelindia why are your services so f@cked up even in Delhi? I regret switching my 5 SIM card family pack from @reliancejio . Please fix your 5G services before I switch to some other service provider.
-
ROHIT (@Rohit_Pandeyy) reportedJio Support, it's been 4 days and you're still calling it a temporary network issue in my area. Barely 1 signal, and neither 4G nor 5G works properly. How long is this temporary issue going to last? At this point, Airtel seems to provide much better service. @JioCare @airtelindia
-
Vishal Singh (@Brahmastraa126) reported@JioCare Everyday your loosing customers you know why every coming day your Signal strength is going down your data consup is suddenly showing consumed 90% by eve 6 pm Wotz goin on my internet is down fron mor 7 am in trying to reach your CC and is worst method to connect you..
-
Hritik Sachan (@sachanritik1) reported@JioCare And he couldn't do anything as it was the network problem in the nearby jio tower. I donno what the hell is going on in that tower. In the middle of the day they just turn off the switch. Are u planning to do anything about it @JioCare @reliancejio
-
vinod kumar nain (@vinod_nain) reported@JioCare No call from anywhere. No connection provided and service request created. Still no clue. Digital India in dreams only.
-
Sunil bhanushali (@Sunil31088693) reported@JioCare @reliancejio Problem is from now a days,and I use jio 5g from long time,you should rectify customer complains,and atleast understand what I am trying to say, Paying for 5g is not issue buy excepting 5g in my mobile network,I can't change settings every time Solve it
-
Prasanna Joshi (@Jdiee) reported@JioCare Hi Team, your JioFibre customer care team is not able to solve a simple Internet connectivity issue. I have been asked to go to app to register a complaint by your customer care which the app also didn’t raise asking me to call customer care. Ridiculous, right?
-
N🆚 (@nvsubramanian) reported@JioCare I will not provide an OTP merely to close the connectivity complaint as “resolved.” Please register permanent termination against my request dated 31 July 2026 and provide the termination SR immediately, failing which I will escalate the complete record through CPGRAMS/DoT. 2/2
-
silpy rav (@Priyank12263857) reported@JioCare My JioFiber installation has NOT been completed at my location. Without installation, how was my connection activated. Who activated my service without installing the JioFiber setup at my home and without sharing the mandatory installation completion OTP @JioFiber
-
Manivannan Paramasivam (@Mani03912817) reported@TRAI @JioCare I have full DND registered on my mobile number .But I keep receiving a lot of spam calls . I have registered almost 100 complaints in a month by still I keep receiving calls from new numbers. Is there no permanent solution for this ?