Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 233 |
| Belda, WB | 1 |
| Ahmedabad, GJ | 72 |
| Pune, MH | 181 |
| Guwahati, AS | 61 |
| Jhārsugra, OR | 1 |
| Chhindwāra, MP | 242 |
| Chennai, TN | 61 |
| New Delhi, NCT | 100 |
| Kolkata, WB | 87 |
| Bengaluru, KA | 126 |
| Bhopal, MP | 99 |
| Chandigarh, CH | 33 |
| Jalandhar, PB | 6 |
| Baikunthpur, CT | 7 |
| Kanpur, UP | 21 |
| Lucknow, UP | 42 |
| Thiruvananthapuram, KL | 13 |
| Āsansol, WB | 9 |
| Kallakkurichchi, TN | 2 |
| Mohali, PB | 4 |
| Patna, BR | 55 |
| Coimbatore, TN | 16 |
| Indore, MP | 65 |
| Hugli, WB | 1 |
| Dhanbād, JH | 9 |
| Delhi, NCT | 96 |
| Vijayawada, AP | 1 |
| Shillong, ML | 15 |
| Dehra Dūn, UT | 19 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Gupta (@ggupta123) reported@reliancejio Extremely disappointing service. Despite repeated commitments, no one has visited and the ticket remains unresolved. I have been unable to use the service for a week. Service Request/Order No.: SR00003EY39L Please escalate and resolve this immediately.
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truth_is_ powerful (@certified22114) reported@JioCare Its been 5 days now, no resolution till now
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Vaibhav Goel (@jus_being_urslf) reported@Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio
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Raju.Burra (@Rajuburra26) reported@JioCare @_MukeshAmbani @JioCare No one has been able to identify the root cause for 28 days. As per my understanding, the issue is with the router installed at my home. Kindly troubleshoot it properly and replace the router ASAP. Need a permanent resolution, not repeated closures.
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Aniket Karane (The Normal 1)🇮🇳 (@AniketKarane) reported@JioCare @RelianceJioCare The jiofiber is not working since yesterday evening 8 pm and the my Jio app is not allowing to raise a service request for the same please get the service restored asap. Currently it shows 8:44 pm today for resolving the issue which is more than 24hours
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saroj kumar (@sarojku902444) reported@JioCare Re: JioAirFiber : SR00003EVYKH Unresolved service request One service request was raised why this was closed without proper solution.
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mahesh biswal (@mahesh_biswal) reported@JioCare @JioCare The issue is intermittent and occurs repeatedly throughout the day. I cannot keep DMing every time the internet drops. Please register an official complaint, share the SR number, and arrange an on-site technician visit for a permanent resolution. #JioFiberDown
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Syed Bahavuddin (@sbnrocks) reported@JioCare why network not working since 2-3 days?? Symbol is 4g and no calls it internet working not to me it's all users who complaining??
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Jitendra Morandani (@golumorandani84) reported@JioCare SR00002NQLHY. I raised this request for STB issue, the service guy called and said it has to be replaced so provide closure code so that he can raise request for replacement. Now he is not picking up the call. Is this the service you guys are betting for? It’s been 2days
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Mohammed Chotumiya (@MohammedChotum2) reported@Imadvika1 @JioCare @TRAI Im also thinking to change the network
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Rahul Meemrot 🇮🇳 (@MeemrotRahul) reportedHello @JioCare @reliancejio my wife sim card stopped working suddenly since yesterday kindly help us to reach out your customer care.
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PRASADA REDDY (@dhanireddy1817) reportedI have raised the ticket yesterday, Service Ticket no: SR00003F6YRB. Without attending the call they updated in the system " door lock". Worst service. I suggest not to take Jio fiber. Their service is not good. @JioCare
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Faisal Alam (@_Faisal_Alam_) reported@JioCare Kindly reopen the service request or else I am Porting to airtel.. @JioCare Please help me with port in process @Airtel_Presence
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BRAAJ PAL SINGH SUGAR TECHNOLOGIST (@bpal_s) reported@JioCare Jio network is extremely poor in Vill - Akabelpur,Teh - Bhongaon,Distt- Mainpuri( UP)205262,despite jio tower in nearby village Garhiyagovindepur just areal distance 750 mtrs to 1000 mtrs What should I do ,even a simple massage takes long timepl make correct network immediately
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Afroz (@HashAfr0z) reported@JioCare @TRAI You notify 4 days earlier that 'Pack going to end' Everyday everywhere Sms, callertune and app everywhere You put recharge going expired and no recharge notification After all of You give personal details to call center and give them permission to harass customer. Why?