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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 59
Jammu, JK 2
New Delhi, NCT 105
Bhopal, MP 86
Chhindwāra, MP 258
Bengaluru, KA 147
Kolkata, WB 131
Gurgaon, HR 9
Delhi, NCT 105
Ahmedabad, GJ 95
Jaipur, RJ 55
Nashik, MH 22
Mumbai, MH 270
Chandigarh, CH 34
Bhīlwāra, RJ 3
Hyderabad, TG 101
Pune, MH 184
Patna, BR 59
Guwahati, AS 80
Āsansol, WB 7
Raurkela, OR 7
Varanasi, UP 15
Vadodara, GJ 45
Faridabad, HR 1
Haridwar, UT 4
Rājkot, GJ 16
Kharagpur, WB 2
Sūrat, GJ 45
Bhubaneshwar, OR 40
Ranchi, JH 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chandruvsc
    chandrakanth (@chandruvsc) reported

    @TRAI In home the internet issue huge at peak time.. every time we need full fledge of internet without poor signals...the network provider @JioCare deployed all 'G' but simple browsing speed taking too.. long to load.. think about video call? @TRAI asking questions only..no remedies.

  • aruntechnocrat
    Arun Prasad (@aruntechnocrat) reported

    My calls with Jio has become never ending. Still no engineer assigned on an Internet disruption This is really a pathetic service we were not even able to connect to a customer support person our day to day work relies on internet.SR00003CO6OH.Plz expedite @JioCare #jio

  • vivekkaushik974
    vivek kaushik (@vivekkaushik974) reported

    @JioCare @jio_fiber How can you guys expect customer to just wait for this long? In this day and age when internet is so essential for work. You guy are behaving like thus

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Harshit, so what was the discussion with support team & transfer of refund will be done when on Friday or Saturday?

  • JatinJainSaraf1
    Jatin Jain Saraf (@JatinJainSaraf1) reported

    @JioCare @reliancejio To make matters worse, the app is not working as expected. It throws "unable to process your request" errors and mysteriously closes tickets (SR000038A2QH) as "Proactive INACT" without anyone ever fixing the issue. absolute scam to treat paying customers this way. @reliancejio

  • aravinds81
    Aravind S (@aravinds81) reported

    @JioCare Useless service.. pathetic..seems they will.not attend calls after 5pm..better to get a reliable service provider

  • KodaliRoshan
    KODALI ROSHAN CHOWDARY (@KodaliRoshan) reported

    Hey @reliancejio @JioCare , my internet has been down for 24+ hours! Promised an engineer by 5 PM yesterday, still none assigned. Customer care is just an automated loop. I pay for premium service, not constant outages and zero support. Fix this immediately! #JioDown #JioFiber

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    @reliancejio Every service request has been auto-closed or rescheduled without any technician resolving the issue. I've repeatedly followed up with Mr. Yash Sharma (+91 79846 14296), Mr. Nainesh (8200775740)&Mr. Hiren Parmar (6352793205), but there's still no solution.

  • SanTah24
    SanTa (@SanTah24) reported

    @YuvaBihariIndia @JioCare Airtel same problem hai. Local broadband lagwalo

  • nitinjoshi506
    Nitin Joshi (@nitinjoshi506) reported

    @reliancejio Terrible JioFiber experience! Payment taken with a same-day installation promise, but the appointment was scheduled 5 days later. Salesperson stopped responding, and there’s no way to contact the installation team or cancel for a refund. Learn from Airtel!

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare I request the intervention of Jio's senior management for an immediate resolution and a clear explanation for this unacceptable delay. (2/2)

  • asinghworld
    Akkhileshwari Singh (@asinghworld) reported

    @JioCare @reliancejio I would like to inform you that my Jio TV has stopped working again. I have tried all the possible troubleshooting steps, but the issue still persists and the TV is not functioning. Kindly look into this matter at the earliest and arrange for a technician to visit my location to resolve the problem ASAP.

  • drvarunpain
    LAURUS- Redifining gravity (@drvarunpain) reported

    Almost 3 days internet not working . Service engineer not coming. @JioCare @reliancejio Close your company and plz refund my money.

  • Prince_Singh_27
    Prince Singh (@Prince_Singh_27) reported

    @JioCare In the above tweet it was mentioned request is closed and I got the same msg. Let me know the request number which you are talking about. IM NOT GETTING HELP, JUST COPY PASTE REAPONSE. If you here to help respond to the question DO NOT COPY PASTE.

  • jais93233
    Virat Kohli (@jais93233) reported

    @JioCare Facing problem in network as well as internet is very slow or nothing in area from 10days Give any solution otherwise airtel m port is my last option

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