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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coimbatore, TN 18
Mysore, KA 5
Chhindwāra, MP 236
Gangtok, SK 1
Raipur, CT 10
Mumbai, MH 233
Hyderabad, TG 56
Kolkata, WB 79
Patna, BR 53
Shiliguri, WB 10
Bhopal, MP 100
Pune, MH 182
Lucknow, UP 44
Agra, UP 12
Kota, RJ 6
Jaipur, RJ 44
Meerut, UP 6
Puri, OR 1
Delhi, NCT 96
Dehra Dūn, UT 19
Indore, MP 64
New Delhi, NCT 96
Chandigarh, CH 28
Guwahati, AS 61
Chennai, TN 63
Nashik, MH 23
Bengaluru, KA 118
Jodhpur, RJ 6
Ahmedabad, GJ 71
Belda, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bigOh_n
    Sunny patel (@bigOh_n) reported

    @jio_fiber @reliancejio @JioCare is there no way to reactivate my suspended fiber service? I cleared all dues but I am being asked to get a new connection which will take a couple of days. Please help!

  • Ayaskant_Das
    Ayaskant Das (@Ayaskant_Das) reported

    @airtelindia @Airtel_Presence Extremely poor broadband connectivity for the past few days. Impossible to work with this kind of network. Your 198 helpline number is archaic. Should I change to @reliancejio?

  • ChidamSaravan
    Chidambaram Saravanan (@ChidamSaravan) reported

    @JioCare Please share the Jiocare official network strength report with the internet speed, with datetime, you have taken in my location, when you say "Optimal".

  • SohebZaidi
    Soheb Zaidi (@SohebZaidi) reported

    @JioCare Thank my issue has been addressed the the installation has taken place. I had to go to the state office myself and get the work done.

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare NO0001FAPKJY(Payment done, status installed, but in reality the device is not installed ) After registering my complaint,Mr Kr was assigned (9263702401) to resolve the issue. However, this individual has completely failed to meet their commitments.

  • OppressedCommon
    Sunny (@OppressedCommon) reported

    @reliancejio @reliancejio yet to get an answer why i am charged for data usage when my mobile network is not chosen as jio network and data switch is off.

  • GShubhashinee
    G.Subhashinee (@GShubhashinee) reported

    Why so poor network since 4.30pm @JioCare .

  • jaatr2001
    Rahul Choudhary (@jaatr2001) reported

    @reliancejio your network having wrost day by day in my area ( Stepehen circle ajmer Rajasthan 305004) yesterday call drop and today Calling issue and sometime voice repeating during normal call .5 g network not working poorly also

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @reliancejio This is unacceptable. At 1:58 PM today, your service engineer informed me that the tower serving my location has been dismantled. I agreed to relocation to the nearest tower or disconnection/dismantling and he agreed to visit today. At 2:01 PM @jiocare

  • anurodh78
    Vaibhav Mishra (@anurodh78) reported

    @JioCare you must refund the customer if you cannot fix the OTT issues. It’s going be nearly 20 days and no resolution except closing the SR w/o informing and ur social media team relating same old set of questions and steps that I have already did many a times.

  • ebenezar20
    Stanley Ebenezar (@ebenezar20) reported

    @reliancejio @reliancejio JioFiber has been facing frequent disconnections recently, and this is becoming extremely frustrating. Today, the connection is down again. Initially, the restoration time was 4:44 PM, but it has now been pushed to 12:44 AM.

  • AmitMit33398723
    Amit Mitra π² (@AmitMit33398723) reported

    @JioCare @reliancejio As a Jio AirFiber technician it is deeply frustrating to receive zero compensation for Service Requests, equipment repairs, or uninstallation work. With petrol at ₹114/liter, bearing bike fuel costs makes this unsustainable. #FairPayForTechnicians #Airfiber

  • nileshjtrades
    Nilesh (@nileshjtrades) reported

    @JioCare data is diminishing very fast and in abnormal speed . Please solve this issue. You should not exploite customer like this .

  • In_Ketosis
    Cosmo Kramer (@In_Ketosis) reported

    @JioFibreCare @JIOAIRFIBERIN @reliancejio What kind of service is this I want to raise service ticket but I am stuck in endless loop of chatting with agents which dont give meaningful resposne.

  • DibakarTalks
    𝘿𝙞𝙗𝙖𝙠𝙖𝙧 𝙈𝙚𝙘𝙝 (@DibakarTalks) reported

    @JioCare @reliancejio @JioCare same generic copy paste reply every time without any actual on ground resolution tired of waiting with zero improvement left with no choice but to port out to airtel asap

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