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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 96
Kanpur, UP 40
Pune, MH 112
Nashik, MH 16
Hyderabad, TG 86
Salem, TN 4
Nagpur, MH 23
Chhindwāra, MP 183
Guwahati, AS 71
Jamshedpur, JH 5
Allahābād, UP 16
Mumbai, MH 169
Jabalpur, MP 10
Sūrat, GJ 20
Bānposh, OR 12
Dhanbād, JH 8
Vadodara, GJ 21
Jaipur, RJ 61
Indore, MP 40
Chennai, TN 62
Bhopal, MP 71
Kolkata, WB 163
Thoothukudi, TN 1
Ahmedabad, GJ 84
Bengaluru, KA 128
Mohali, PB 2
Imphal, MN 11
Thiruvananthapuram, KL 13
Cochin, KL 15
Chandigarh, CH 38
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mishraanil455
    ANIL KUMAR MISHRA (@mishraanil455) reported

    @JioCare Hey @JioCare @reliancejio, I cancelled my JioFiber connection and only received a PARTIAL refund. Why is the rest of my money being held back? Equipment was returned weeks ago. Worst offboarding experience. Fix this and credit my balance amount ASAP!

  • rohit_raj_mk
    Rohit Nambiar (@rohit_raj_mk) reported

    @JioCare thank you, the problem is resolved.

  • Akashcena2
    Akash cena (@Akashcena2) reported

    @JioCare Fix it rather than blabbering good for nothing replies

  • vaibhavsingh719
    Vaibhav Singh (@vaibhavsingh719) reported

    Dear @JioCare @reliancejio Only your air fibre service available in my area I am exhausted! For the last 2 year, my JioAirFiber connection has been plagued by frequent outages. (2025 full year outage pop up message showing on your app) Despite repeated complaints, your system

  • mkjainveer
    Mahavir Jain (@mkjainveer) reported

    @JioCare 1st June 6 pm 2nd June 6 pm Now again you are giving me new date and time . Sir how cam i run my office without internet? Its not 1 or 2 day problem almost 5 days gone and no response from your side.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Ishveen thanks for addressing my concern with the your side of respective teams but like we discussed, tonight or tomorrow early part pls bring the quick resolution. I can't afford any more delays AFTER THAT as such many days have already been spent on that.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Durgesh, just reminder that time has passing by and no update or resolution from your side or dedicated relevant team working on my refund issue. Come to DM

  • ksanjay1491
    Sanjay Kumar (@ksanjay1491) reported

    My Jio Airfiber service is down for last night. Internet is not working. Service request requested today in the morning at 5:30. Engineer assigned, but got no response. Still having the internet issue. Worst experience with jio airfiber. @JioCare @reliancejio

  • dinram01
    Dinesh (@dinram01) reported

    @JioCare Still this not done. its like the customer keep crying to get the service for. In fact, the amount was paid ,still there is no response from the area @sirumugai The area manager,JIO sales person, no one is picking the call or response in whats app. Great Great Service

  • akhilteja099
    Akhil (@akhilteja099) reported

    @JioCare @JioCare we will reconsider to continue if our issue is resolved we are facing wifi issue from past 7 days but not one attending.

  • apivatkumara
    Prasuna सुमन (@apivatkumara) reported

    Previously issues with #JioFiber will get resolved within 24 hours. Now, for the past 8 days, the service engineer visit was rescheduled twice without him/her visiting my home. It is negatively impacting my work from home. Sad to see JioFiber is degrading like BSNL @JioCare

  • peeceema
    peeceema (@peeceema) reported

    @mith_002 @JioCare @reliancejio My Connection request number NO0001D0EP1G was cancelled on 27 April and still no re fund. I only get messages from chatbots regularly. Lodged Complaint with consumer helpline. Docket 9388195

  • peeceema
    peeceema (@peeceema) reported

    @Shreyansh12521 @reliancejio @JioCare My Connection request number NO0001D0EP1G was cancelled on 27 April and still no re fund. I only get messages from chatbots regularly. Lodged Complaint with consumer helpline. Docket 9388195

  • Lkt347
    Tarun Kumar Tyagi (@Lkt347) reported

    @reliancejio @JioCare @jio_fiber Very disappointed with your jio fiber service team .facing internet down since morning and raised the service but still no call and update on the same. Every time automatically rescheduled the engineer visit without my consent 😕

  • _SkyTweets
    Akash khade (@_SkyTweets) reported

    @JioCare It's been 6 days now and nobody showed up. No calls, no replies to emails. Such a pathetic service. Kindly arrange a call from your jio fiber service agent or else refund me my money as i don't want your services. @JioCare @reliancejio

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