Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kharagpur, WB | 3 |
| Chhindwāra, MP | 261 |
| Pune, MH | 175 |
| Mumbai, MH | 270 |
| Delhi, NCT | 112 |
| Patna, BR | 61 |
| Dehra Dūn, UT | 26 |
| Bhopal, MP | 89 |
| Sūrat, GJ | 49 |
| Guwahati, AS | 78 |
| Chennai, TN | 64 |
| Indore, MP | 62 |
| Rohtak, HR | 6 |
| Shiliguri, WB | 17 |
| Chandigarh, CH | 38 |
| Kanpur, UP | 18 |
| Shillong, ML | 17 |
| Ahmedabad, GJ | 94 |
| Agartala, TR | 6 |
| Bhubaneshwar, OR | 43 |
| Kolkata, WB | 117 |
| Kālna, WB | 1 |
| New Delhi, NCT | 106 |
| Baikunthpur, CT | 2 |
| Roorkee, UT | 3 |
| Gurgaon, HR | 10 |
| Vadodara, GJ | 47 |
| Gwalior, MP | 3 |
| Ludhiāna, PB | 6 |
| Lucknow, UP | 42 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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AVISH CHANDRA (@AVISHCHANDRA5) reported@JioCare Nothing is working out schedule an engineer visit at earliest as I am unable to use internet since last 31 hrs now its not an temporary issue anymore
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Ad S (@Iamads_07) reported@JioCare @JioCare the link above is not working and where can I find technician contact number and schedule appointment??
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DARPAN KUMAR (@DARPAN114) reported@JioCare airfiber recharge done yesterday but plan is not activated yet. Could u plz help ? Your voice helpline is unable to resolve this issue.
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kaushik raj (@kushikraj07) reported@doSwayamExist @reliancejio @Airtel_Presence These company dont listen customer these day bro 🥸🥲
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Nishant Rai (@Nishantrai32539) reported@_cpsharma @reliancejio @JioCare They will never come , I am telling you, jio fibre is the worst DTH service provider better you ask for refund , that also they will refuse, you can raise complaint with national consumer forum and switch to tata sky, bit expensive but far better service
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sai krishna (@manforthepeople) reportedRecharge done but updated very disappointed service why the jio behave like this I'm going to disconnect my connection if you not updated it @JioCare
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Dr Bhanjan sahoo (@bhanjan456) reported@JioCare Dear Customer, Refund has been initiated for your JioFiber Order no NO00015H16OV and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber This was the message received since 24th July no credit
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Dr ravi shankar (@DrRavi_Ortho) reported@reliancejio I requested a new Jio Fiber connection in South Delhi a week ago, but I have not received any follow-up or visit from a service representative. This level of service is extremely disappointing. Please arrange for an agent to contact me immediately to complete the installation.
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Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported@JioCare Hi Shireen, If the refund has genuinely been credited, please provide the refund transaction/reference number and payment details so I can verify it with my bank. Repeatedly saying that the refund has been credited without providing any proof is not a resolution.
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Devanshi (@_divine_she_) reported@jio_fiber @JioCare @reliancejio if you need help hiring engineers, happy to help. Because 4 days without internet and still no one to fix it? 😬 Anyway, switching networks soon. Consider this my notice period. 🙄
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Ayyappan (@ayyappan_pal) reportedWorst customer service I’ve ever experienced from JioFiber. No internet for 4 days, no proper response from customer support, and no technician has shown up to fix the issue. Absolutely unacceptable service. @JioCare @reliancejio #JioFiber #PoorService #chennai
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Satya (@rakesh984926c) reported@reliancejio Service to provide karate nhi ho bs recharge ke nam pr public se paisa lete raho
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Dr ravi shankar (@DrRavi_Ortho) reported@reliancejio @IndiaCinepolis I requested a new Jio Fiber connection in South Delhi a week ago, but I have not received any follow-up or visit from a service representative. This level of service is extremely disappointing. Please arrange for an agent to contact me immediately to complete the installation.
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ANURAG KHANDELWAL (@anuraganshu15) reported@reliancejio Jio network is worst in Hyderabad, This plan will be of no use
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Deependra Dwivedi (@DeependraUrmila) reported@JioCare I have shared. He has threatened to cancel my connection twice—first on 6 August and again today, 8 August. I have not requested cancellation. Please investigate this urgently and ensure my connection is not cancelled without my consent.