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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • raghav939
    Raghav (@raghav939) reported

    @JioCare Absolutely horrendous service from @JioCare. No response on e-mail, no response on X and no help from customer care on call. This is just bullshit, biggest network in India my ***. Just scamming customers.

  • dhruvanshihi
    Dhruvanshi (@dhruvanshihi) reported

    @JioCare @reliancejio do you care to reply in the dms like a damn human ya bus copy paste karna aata hai gawaar log? saale scammers

  • hindutvasanatni
    जो है सो है (@hindutvasanatni) reported

    @JioCare Very pathetic service. @JioCare

  • aakashdipR
    Aakashdip Roy (@aakashdipR) reported

    @JioCare Shared please do the needful. Your voice support sucks. And not able to book technician visit from app. Kindly do the needful. Impacting my work. Please

  • kapishwarvns
    Kapishwar Mishra (@kapishwarvns) reported

    @reliancejio what's problem with your network? What do you take money for? It's disgusting 😡

  • savanur_
    Savanur (@savanur_) reported

    @JioCare from 15 day the the internet speed of 4g and 5g is too low,i request you to improve it as soon as possible, other wise we all the street members port it to another network, Location : Khadarbaag street Savanur District haveri My latitude 14.978535 My longitude 75.339946

  • SandeepParbat1
    Sandeep parbat (@SandeepParbat1) reported

    @JioCare @reliancejio My number (ending 5104) has been deactivated again due to non-recharge. I previously paid extra charges to restore the same number. Despite repeated complaints, network coverage in my village remains poor, so I recharge only when traveling to areas with

  • Amitkumar2775
    zem (@Amitkumar2775) reported

    @reliancejio @JioCare Network & internet in Badram, Husainganj, Siwan, Bihar 841241 is DEAD for 2 days! We have a Jio tower in the village but ZERO connectivity & no action on complaints. Are we paying for a showpiece tower? Fix it NOW or we port out! #JioDown #Bihar

  • ankiit_k
    Ankit Kansal (@ankiit_k) reported

    @JioCare Sent the details via DM. Please ensure this is escalated to the senior backend team to either deliver the SIM on absolute priority or cancel the order immediately. My number cannot be held hostage for 30 days due to your executive's fraud attempt.

  • sdevareddy
    Seenu (@sdevareddy) reported

    @JioCare @reliancejio Jio fibre is down since 11:00AM today and a ticket raised 00002LGUHE and no response so far saying the engineer will come tomorrow. Will you compensate for not being able to watch IPL today and what price ? What is your TAT for bringing service ON ?

  • TheBaklolSena
    Abdul Kadir khan (@TheBaklolSena) reported

    @JioCare @reliancejio why you cannot improve your infrastructure and customer support, even after being top tier company. How many times I have to raise a request to resolve my internet issue, already 15 days has been completed without any solution. @JioCare

  • rohitmonty11
    Rohit Singh Rawat (@rohitmonty11) reported

    @JioCare @reliancejio Still issue not fixed waiting for refund.. Kindly refund my INR 1200

  • krishnasahux
    krishna (@krishnasahux) reported

    @JioCare Customer care said I will get refund after device submitted

  • swaprava
    Swaprava Nath (@swaprava) reported

    @JioCare, the registration representative has fled after the registration is done (AirFiber NO0001DR81RS), entered a wrong date for installation while I wanted it done today. Now he is unreachable on phone. CustCare numbers never reach a human. Hope now you'll take some action?

  • kraushan213
    Raushan kumar (@kraushan213) reported

    @JioCare @JioHotstar Jio says my JioHotstar subs is active till 18 Aug 2026. JioHotstar says there is no active subscription. Both statements are in writing. As a customer, am I expected to believe Jio or JioHotstar? The entitlement exists acc to Jio, yet the app asks me to

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