Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 242 |
| Pune, MH | 163 |
| Bengaluru, KA | 157 |
| Sūrat, GJ | 37 |
| Chhindwāra, MP | 225 |
| Vadodara, GJ | 26 |
| Chennai, TN | 71 |
| Coimbatore, TN | 21 |
| Udaipur, RJ | 12 |
| Vasco da Gama, GA | 3 |
| Ahmedabad, GJ | 93 |
| Gurgaon, HR | 13 |
| Patna, BR | 61 |
| Hyderabad, TG | 115 |
| Cochin, KL | 25 |
| Kolkata, WB | 147 |
| Durgapur, WB | 10 |
| New Delhi, NCT | 108 |
| Nagpur, MH | 29 |
| Bālāghāt, MP | 1 |
| Guwahati, AS | 78 |
| Chandigarh, CH | 34 |
| Bhopal, MP | 83 |
| Ghāziābād, UP | 5 |
| Jaipur, RJ | 56 |
| Panaji, GA | 5 |
| Delhi, NCT | 90 |
| Rohtak, HR | 4 |
| Satna, MP | 4 |
| Indore, MP | 56 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Vaibhav Aggarwal (@vaiagg844) reportedMultiple emails only receive the same reply: "Lead is in process." Customer care has also failed to provide any resolution Requesting @JioCare to urgently look into this matter and either install the connection immediately or process a full refund. #JioAirFiber @jaagograhakjago
-
𝐘𝐮𝐯𝐫𝐚𝐚𝐣 (@YuvSingh22) reported@JioCare Has social media become the only way to communicate with you now? If a customer raises a complaint, it becomes impossible to speak to your customer care team, because they simply disconnect the call by saying that the complaint has already been registered. #JioFiber 😡
-
Bhashyam TTV (@bhashyam_ttv) reported@TRAI I have a home internet connection wit @reliancejio. Service has been interrupted, but customer care says no technician is available for the next few days and my bill won't be adjusted for the downtime. We shouldn't be billed when the service isn't available.
-
naveen sharma (@naveenvats936) reported@JioCare My JioFiber has been down for the last 13 days. Despite multiple complaints, emails, and follow-ups, the issue is still unresolved. My complaint (SR00003AQ95D) was closed without fixing the problem after the engineer asked me to share the OTP. This is unacceptable.
-
SUNIL KUMAR (@SUNILKU90058) reported@JioCare Why it is taking so many days to resolve the connectivity issue.. This happens every time...
-
Shilpa Kidambi (@girl_gadot) reportedDo you eat dung for food? Is that why your brain doesn't work! Shameless unprofessional idiots wasting everybody's time. If you are not fixing this today, I am shifting to @JioCare @airtelindia
-
Vijay Balakrishnan (@vijay_bal) reported@JioCare What is the ETA for resolving the issue ?? My fiber wire has been cut , when are you going restore it . Give me date and time .
-
Stock-Matrix (@MaxsShare) reported@JioCare The engineer visited and fixed the issue, but the internet worked for only one hour. Now the same problem has occurred again. Please arrange an immediate resolution. This issue has still not been fixed properly. SERVICE NUMBER AGAIN SROOOO3AXVQJ
-
Indus of Elixir (@amritsindhu1) reported@JioCare @JioCare Dear Customer, Thank you for your payment of Rs. 1200.00 against JioFiber/JioAirFiber request No. LR00001E5TMT Ref Transaction ID : 20260704210470000280163454174865222 A Voucher worth of Rs. 1200.00 will be credited to your MyJio account. (2/2) Kindly help with the issue
-
naveen sharma (@naveenvats936) reported@JioCare JioFiber has been down for the last 13 days. Despite multiple complaints, emails, and follow-ups, the issue is still unresolved. My complaint (SR00003AQ95D) was closed without fixing the problem after the engineer asked me to share the OTP. This is unacceptable.
-
Bharat Bhupi Menaria (@BharatMenariya_) reported@JioCare I DM'd my phone number two hours ago, but I haven't received any response yet. I have never seen worse service than this. @JioCare @reliancejio
-
Vijay Baraskar (@Vijay_Baraskar) reported@JioCare Urgent. My eSIM was deleted during a phone transfer. I’m in the UK & my Indian banking is blocked. Your team refuses to re-issue the eSIM QR code, demanding an Indian Passport. As an OCI holder, I don't have one—my UK passport + OCI card are my legal ID. Please escalate!
-
Rushabh Doshi (@rkd_97) reportedMy internet's been out for three days, and the engineer keeps rescheduling. No one's given me an update, just that it'll be fixed ASAP and it's a priority. 72 hours and still nothing @JioCare if this is ther service then i need a refund
-
Amit Yadav (@amityadav1985) reported@airtelindia I have ported out my number from @reliancejio due poor network, but I am facing frequent call issues such as mute, call disconnect automatically, wrong announcements…etc since I ported out to Airtel.
-
Allaboutcharts - Bharat (@Allaboutcharts1) reported@reliancejio @JioCare @jio_fiber Service ID - 778740756939 - since past 3 days internet is off.. though its on in the next office.. have been trying for someone to come .. no one is responding .... how can someone trust you .
Check Current Status