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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • pkumar03
    Pramod Kumar (@pkumar03) reported

    @JioCare I don't want to resolve this now after 3+1 days. I am done with your service, give me my money back, revoke connection keep you jio at your home. I don't want it , I am frustrated now with Jio.

  • AshokA81036599
    Ashok A (@AshokA81036599) reported

    @JioCare From app no slot available for today, so can't help to reschedule. If possible please do the needful asap.

  • BALA_RAKE
    RAKE (@BALA_RAKE) reported

    @JioCare @JioCare y do u have conflicting confusing responses. First I ask nothing more than your policy 4, post paid internet outage lasting > 2 days, u mention about rebate and describe Relo Residual Bal of Rs.2160.69 that will be adjusted. Why won't reply to my simple query.

  • khutism
    GariyoTheri (@khutism) reported

    @Technicalchart1 Same thing happened with my Relative this week. Jio failed to activate his @JioCare international roaming, online it showed in Queue till he cancelled it after 48 hours by the time she reached US. If you have @reliancejio card, Never buy international roaming. Jio IR is doomed.

  • RamMoha99670348
    Ram Mohan Sharma (@RamMoha99670348) reported

    @JioCare This is not a temporary issue; it is a permanent one. It has been 20 days—and in those 20 days, your "temporary problem" still hasn't been resolved. You have only one excuse: that it is a temporary problem. There is absolutely no network connectivity.

  • mba__unemployed
    Follow pannu mamey (@mba__unemployed) reported

    @JioCare hey team I have been facing issues in jio fiber still not solved

  • ugly_kid_af
    S A U R A V (@ugly_kid_af) reported

    @reliancejio @JioCare hello, it's been more than 23 days since i paid and I haven't got any kind of refund yet. Can you please look into this issue? It's been really frustrating now. you guys have kept my money for no reason

  • Veer0421
    ArunVeer (@Veer0421) reported

    @Airtel_Presence what’s going on My data is getting exhausted 3–4 days early every cycle. Now I’m forced to recharge again 500GB for ₹300 +18% GST Is this a new way to squeeze money from customers? Never faced this with @JioCare 1000GB used to last easily reconsidering switching

  • k9X3AUGzGpuqMbx
    Nikhil Singh (@k9X3AUGzGpuqMbx) reported

    @JioCare In our village (Dhanawati, Beruarbari Block, Ballia), whenever there’s a power cut, Jio network completely stops. Calls fail & internet is unusable. Facing this for 1 year. Paying ₹400/month for this—how is this fair for users? #jionetworkissue

  • buffet_wob
    Wob Buffet (@buffet_wob) reported

    @JioCare Understood, but this is already delayed for more than 2 days. Please provide a clear ETA for service restoration (date & time). I need to plan my work accordingly. Kindly prioritize this.

  • The_musicholic
    AJ (@The_musicholic) reported

    @JioCare Sent the details over dm.... kindly get it up and running.....this is the 3rd day that jio fiber is down in the whole colony and no one bothered to repair it.

  • AvishekBar79496
    Avishek Barua (@AvishekBar79496) reported

    @JioCare When can I expect some solution

  • AnoopGa82128022
    Anoop Garg (@AnoopGa82128022) reported

    @JioCare 6 days now Our jio land line number is not working from last 5 days 01179624180 many times we are calling but no problem My son studies effecting badly 9953131879

  • Deepali_90
    deepali khandelwal (@Deepali_90) reported

    Even worse,calls are coming from personal numbers asking for extra charges to fix the issue. It is like a scam. My work is getting affected without it.Requesting immediate action from Jio to resolve this today, or I will be forced to file a formal complaint. @reliancejio @JioCare

  • MavuBevu
    Mavu Bevu (@MavuBevu) reported

    @JioCare God knows why and who kept the request on hold? They tell lies about we not available at home? We don't have internet connection since Sunday? Your next appointment is tomorrow? Does it take 1 week to fix a broken cable in Bangalore City? Pathetic & hopeless situation Jio?

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