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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Agartala, TR 6
Dimāpur, NL 16
Guwahati, AS 77
Dārjiling, WB 1
Chhindwāra, MP 252
Delhi, NCT 98
Bhopal, MP 91
Vadodara, GJ 23
Mumbai, MH 276
New Delhi, NCT 113
Panaji, GA 6
Chandigarh, CH 33
Patna, BR 58
Durgapur, WB 8
Pune, MH 175
Kolkata, WB 145
Udaipur, RJ 12
Nashik, MH 19
Chandrakona, WB 1
Hyderabad, TG 109
Gurgaon, HR 10
Sūrat, GJ 36
Shiliguri, WB 20
Bengaluru, KA 155
Chennai, TN 63
Bhubaneshwar, OR 39
Lucknow, UP 37
Cochin, KL 23
Nagpur, MH 32
Shimla, HP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    Despite having a valid recharge plan with Jiohotstar subscription included, my jiohotstar application shows no subscription available. Please fix this issue. @JioHotstar @JioCare

  • NekibulHoque
    Nekibul Hoque (@NekibulHoque) reported

    Dear @JioCare, my JioAirFiber (100 Mbps plan) becomes unusable every day between 6 PM and 11 PM. Internet is extremely slow or completely unavailable. My Jio 5G SIM also performs poorly at home, but works normally just 500–800 meters closer to the tower. Signal quality at my (1)

  • AnwarSh72272901
    Faheem (@AnwarSh72272901) reported

    @reliancejio 've been a Jio customer for 7 years, but the network is now extremely slow. There is no easy way to contact a real customer care executive—only bots and no proper complaint option or real solution. Please fix the network and improve customer support.

  • tushar_sahu23
    Tusshar Sahu (@tushar_sahu23) reported

    Hi @reliancejio @RIL_Updates We are paying money to get good internet speed and no call drop yet JIO Services is getting pathetic day by day in pincode 411014 Lane number 6 Kharadi kindly check and ensure services gets right and fix cause permanently. #JIOINTERNETDOWN #JIOSCAM

  • NishikantaMoh19
    Nishikanta Mohanty..LLM. (@NishikantaMoh19) reported

    @reliancejio why the network is so slow..

  • hugegain
    Rajesh Sharma (@hugegain) reported

    @reliancejio @JioCare just give me 1 reply.. why my all complaints had been closed while the problem is still there? On What basis u closed and how could u say that speed is completely fine. 85-95 mbps is very much ok in 300 mbps plan ???

  • _sDheerendra
    Dheerendra Singh (@_sDheerendra) reported

    @JioCare , What happened to my complaint? Is there not a single one person in entire @reliancejio company available for listening me and solving my problem regarding to your services?

  • happyneerajkp
    Neeraj Pandey (@happyneerajkp) reported

    @JioCare See I am not gonna wait to get a connection in a month time.. just return the money and cancel the request immediately.. I understand now how you @reliancejio operates and probably the worst services in India..so just cancel the request..

  • cook2_cookie
    Dilli Durust (@cook2_cookie) reported

    @JioCare And how are you compensating for the days of no service

  • ronmozart_
    ronmozart (@ronmozart_) reported

    @JioCare Airfiber is still not working in Kondapur, Hyderabad. When will it get sorted.

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Not one call not one visit and neither have you guys bothered responding to my previous couple of messages here. So keep up doing nothing and looting us. ZERO resolution ZERO customer service!!! #jioairfibresucks #jiosucks

  • Avicyberninja
    Avinash Jadhav (@Avicyberninja) reported

    @JioCare your network and internet is very very poor

  • TrishaAnand
    Trisha Anand (@TrishaAnand) reported

    @JioCare As I said, I was on 700 plan which is outstanding. Plan has by default changed to 1111. I want 399. You are asking me to pay 700 (outstanding) +399 (only to change the plan). That's not fair. Now what's the solution?

  • ConfusedTrader0
    Keshav Choudhary (@ConfusedTrader0) reported

    Pathetic service from @JioCare . My Wi-Fi is not working from past 5 days . Their ground team don’t care about fixing issue everyone is lying daily will come and resolve . Neither service engineer nor technician pickup the calls . No coordination between customer care and ground

  • LawrenceSt2360
    Lawrence Stroll (@LawrenceSt2360) reported

    @JioCare @jio_fiber I raised a Service Request 4 days ago for my Jio Fiber connection. Still no engineer is visiting. All of them are marking them as Hold saying door is locked. No one came to visit till now. What sort of service is this?

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