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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 99
Chhindwāra, MP 238
Chennai, TN 65
Patna, BR 55
Guwahati, AS 62
Mumbai, MH 234
Lucknow, UP 44
Nashik, MH 24
Kota, RJ 6
Pune, MH 182
Bengaluru, KA 122
Coimbatore, TN 17
Jodhpur, RJ 6
Ahmedabad, GJ 73
Jaipur, RJ 42
Delhi, NCT 96
Belda, WB 1
Jhārsugra, OR 1
New Delhi, NCT 98
Kolkata, WB 83
Chandigarh, CH 32
Jalandhar, PB 6
Baikunthpur, CT 7
Kanpur, UP 21
Thiruvananthapuram, KL 13
Āsansol, WB 9
Kallakkurichchi, TN 2
Mohali, PB 4
Indore, MP 64
Hugli, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rajeshkumar1232
    Rajesh kumar (@rajeshkumar1232) reported

    @JioFiber Think twice before choosing JioFiber. My internet issue, SR00002NS3PW, is still unresolved despite repeated follow-ups. It was escalated to SR00003FCA4X, but I only receive automated responses and no clear technician update, I’m switching providers. #JioCare

  • PJaikr
    Pradeep Jaikr (@PJaikr) reported

    "@JioCare I paid for a new JioFiber connection on 28th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done.I have sent a cancellation email cancel don .But refund money not complete Within 7 Days.Please refund assoon as possible. @JioCare

  • golumorandani84
    Jitendra Morandani (@golumorandani84) reported

    @JioCare You guys are literally shameless, this is insane level of hypocrisy. This is been 3rd day since I am waiting for my issue to be fixed. Can you please send somebody to disconnect my connection or will it take that much time too?

  • Dhamu2710
    @Dharamshi Patel (@Dhamu2710) reported

    No 5G/4G data in SRY Layout (560083) on 6 Jio SIMs despite repeated complaints. Grievance lodged at NCH. Docket No: 10047496 Demand immediate network fix & full recharge refund. @JioCare @jagograhakjago @TRAI_Official

  • Kartike9918
    Kartikeya (@Kartike9918) reported

    @reliancejio Jio’s network has been very weak for several days. I’ve raised this issue multiple times, but there’s still no improvement. Please take action, or I may have to switch to another network. @reliancejio Care, please look into this urgently.

  • pmsivanesan
    Sivanesan M (@pmsivanesan) reported

    Service Request: SR00003EYLUX How is a customer expected to manage without reliable mobile connectivity for an entire week? Stop giving repeated assurances. Fix the network and provide a definite resolution timeline. @reliancejio @JioCare #Jio #RelianceJio #JioNetwork

  • iambharathpadhu
    Barath (@iambharathpadhu) reported

    Extremely disappointed with @JioCare @reliancejio. Raised a service request on Aug 27 . It’s been over 48 hours—no technician visit, no calls, despite multiple customer care follow-ups. Daily work is completely disrupted. Please assign an engineer

  • SohebZaidi
    Soheb Zaidi (@SohebZaidi) reported

    @JioCare Please —— get this installed by 30th August. Additionally Jio customer helpline is useless and I am not able to talk to anyone on the phone to convey my concerns and issues. Please you are my only hope.

  • NKPatil_
    NKPatil (@NKPatil_) reported

    My #JioWIFI +91-3774354573 is not working @JioCare #JioFibre

  • its_Mr_Raheem
    Raheem (@its_Mr_Raheem) reported

    @CareJpb @JioCare @JioPaymentsBank My parents have no surname/last name in their official documents, but your account opening form makes both last names mandatory. What should I enter without providing incorrect information? Please provide a solution.

  • akhilknambiar
    Simply Akhil (@akhilknambiar) reported

    I sent an SMS from my wife's @airtelindia number to my @reliancejio number and it's not being delivered. Issue only with specific content. Just any other test messages getting delivered. Tried sending same msg jio to Airtel and it worked. So is jio filtering messages sent to me..

  • aayushpurbey_
    Aayush Purbey (@aayushpurbey_) reported

    @JioCare Don't do copy paste solve my problem

  • itsjkaythakur
    Jitender Kr Thakur (@itsjkaythakur) reported

    @reliancejio I requested Jio AirFiber relocation but cancelled it the same day. Despite this, my old AirFiber connection has been suspended and my ₹1,200 relocation payment has not been refunded. Please restore my connection and issue a full refund immediately.

  • itskv_3018
    Shubham Kumar (@itskv_3018) reported

    Hello @BSNLCorporate @reliancejio @airtelindia , please install a network tower in Uchhabhatti, Bilaspur, Chhattisgarh 495452. Poor signal is badly affecting my studies.

  • iamsanthoshtm
    Santhosh Mohanram (@iamsanthoshtm) reported

    @JioCare It's just usual link to jiocare app and asking for wait for 3 hours ... This is exact response am hearing from your support team ... I need solution to resolve the connection issue... No reschedule option enabled from yesterday evening

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