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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 82
Kolkata, WB 153
Kolasib, MZ 1
Vadodara, GJ 20
Chhindwāra, MP 221
Khambhāt, GJ 1
Lucknow, UP 33
Patna, BR 54
Chandigarh, CH 31
Sūrat, GJ 27
Mumbai, MH 220
Guwahati, AS 71
Bengaluru, KA 144
Hyderabad, TG 125
Durgapur, WB 10
Mohali, PB 2
Bhopal, MP 83
New Delhi, NCT 107
Thiruvananthapuram, KL 17
Chennai, TN 74
Varanasi, UP 22
Shiliguri, WB 23
Visakhapatnam, AP 9
Nawāda, BR 1
Sopur, JK 7
Ahmedabad, GJ 90
Indore, MP 54
Āsansol, WB 4
Udaipur, RJ 11
Bathinda, PB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JioCare
    JioCare (@JioCare) reported

    @pradhumna18 @reliancejio @JioHotstar Hi Pradhumna, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • namandesai1
    naman desai🇮🇳 (@namandesai1) reported

    @reliancejio @JioCare @reliancejio We have 30 connection in our society and the cable wiring at entire compound wall is broken have been following up with Rajesh, Washim, Vipul & Nayan for last 15 days but no result. Address Mahalaxmi Complex Paldi Ahmedabad

  • nVignesh66
    Vignesh (@nVignesh66) reported

    @JioCare This is still not resolved and neither has anyone bothered to reach out to me after four days of internet outage and multiple escalations. Is there light at end of the tunnel and how long is the tunnel?

  • WildBwoy
    WildBwoy  (@WildBwoy) reported

    @JioCare Responded you back , please have this fix on priority, its been weeks facing the issue

  • mrmanivasagam
    Manivasagam (@mrmanivasagam) reported

    @JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio

  • heemaanshuuu
    Hımαƞshυ Rαwαl (@heemaanshuuu) reported

    @JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.

  • chavdadevang
    Chavda Devang (@chavdadevang) reported

    @JioCare Extremely disappointed with JioFiber service. My internet connection is frequently down, speeds are very slow, and despite repeated complaints, the issue remains unresolved. This is seriously affecting my work and daily activities. Please resolve this urgently.

  • Siddharth_lol
    BLanK (@Siddharth_lol) reported

    Genuinely one of the worst customer experiences I've had has been with jiofiber. It's been over 4 days since I've had my fiber connection disrupted and so far they've done nothing. No Engineer visit. No response to emails sent. +Scummy practices.... @JioCare @reliancejio

  • StoplossMatters
    SupplyDemandZone (@StoplossMatters) reported

    @JioCare @reliancejio Is there anyone responsible who can help resolve the issue its been 3 days now with no internet

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India

  • PKallath91
    prasanth kallath (@PKallath91) reported

    @JioCare Porting from Vi to Jio is the worst decision I’ve made this year. In South Bengaluru, call quality is terrible and mobile data barely works at my home or office. Completely dependent on Wi-Fi now. Can’t wait to port back to Vi after 90 days.

  • aqeelonx
    aQeel 🇮🇳 (@aqeelonx) reported

    @JioCare Very very slow 5g network, you charge so much for recharges but your service is pathetic,.

  • droy331
    D Roy 🇮🇳 (@droy331) reported

    @JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • bizsandip
    Sandip Pramanik (@bizsandip) reported

    @JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI

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