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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 61
Kolkata, WB 119
Bānposh, OR 3
Hyderabad, TG 61
Bengaluru, KA 104
New Delhi, NCT 58
Chhindwāra, MP 55
Nagpur, MH 15
Nashik, MH 15
Gorakhpur, UP 2
Varanasi, UP 17
Pune, MH 126
Mumbai, MH 126
Chandigarh, CH 28
Lucknow, UP 41
Indore, MP 17
Bhubaneshwar, OR 24
Bhopal, MP 38
Nellore, AP 2
Shillong, ML 14
Ahmedabad, GJ 58
Guwahati, AS 51
Vadodara, GJ 17
Jaipur, RJ 34
Chennai, TN 60
Vijayawada, AP 9
Patna, BR 54
Kanpur, UP 28
Durgapur, WB 3
Raipur, CT 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sj2007in
    SANJAY KUMARR JAIN (@Sj2007in) reported

    @shona_sassy @JioCare True Mobile service is also pathetic

  • ROHANSH87467530
    ROHAN SHAH (@ROHANSH87467530) reported

    @JioCare @JioCare @reliancejio Service Request No. SR000034BTTF

  • jitendrasing111
    Jitendra Chaudhary (Narwar) (@jitendrasing111) reported

    @JioCare If problem s not there then why 2-3 times visit has been schedule? Sitting in an office how can you say that I have not face any problem. One of your team member has given in written that we will rebate once issue fixed have done homework? have you checked older message?

  • Ravishgang
    Ravishvg (@Ravishgang) reported

    @reliancejio @JioCare I have completed two recharges for my Jio Air Fiber service, and it remains unavailable. It is concerning that direct access to a customer executive is not provided within your current support structure. This represents a significant service deficiency.

  • Saurabhissinger
    Saurabh Gupta (@Saurabhissinger) reported

    Been @airtelindia customer for 5–6 years, but loyalty shouldn’t mean tolerating poor service. Maybe it’s time to move on to @reliancejio

  • TechyBaaz
    Techzz (@TechyBaaz) reported

    Dear @reliancejio @JioCare In Ramkola town, 5G service has not been working since 10:00 AM today, and only 4G LTE is available. This issue is not limited to my SIM — my friends and family members using Jio in the same area are also facing the same problem. Please check this.

  • PenmetsaAkhila
    Akhila Penmetsa (@PenmetsaAkhila) reported

    @JioCare No, Sorry. I have already opted for another service provider. Please cancel and close my request and initiate refund asap

  • SabaS85770193
    Saba S (@SabaS85770193) reported

    @JioCare Give me an estimate time ...u can't keep the service request open indefinitely! It's been more than a week already.... Resolve the issue by refunding the amt and cancel the SIM...I will buy it elsewhere.

  • satishgupta026
    Satish gupta (@satishgupta026) reported

    @JioCare 15 times message to you but there is same issue ,I am only paying you are listening and earning but doing nothing last one years

  • Ashutos96502156
    Ashutosh Dwivedi (@Ashutos96502156) reported

    @JioCare I’ve experienced poor service and unstable internet for the past month, and it has only just improved. As a valued customer, could you please extend my data? I don’t want to recharge yet—I’d like a few days to confirm the speed and stability are consistent.

  • HarshitaMurarka
    Harshita Murarka (@HarshitaMurarka) reported

    Hello @JioCare your international roaming service is terrible. I paid for a premium data pack for international travel and it’s not working despite paying almost 2k for 10 days. Your customer service sucks. REFUND my money!

  • penny_black26
    Bhargav (@penny_black26) reported

    @JioCare @JioCare I have not received any sms of delay. And unable to login to jio app through the Mobile number. It says unregistered. I'm submitting same number I used during registration. I don't understand why there is delay ,when installation was promised the same day I paid.

  • AjoyMon74740070
    Ajoy Mondal (@AjoyMon74740070) reported

    I am from 713409. At home, Jio network is very poor—call drops, unclear voice, almost no internet. BSNL works better in the same location. At workplace (733134), Jio 5G works well Facing this since 2018 with no resolution Kindly take action. 9239000163 @JioCare @reliancejio

  • chiljhapti
    Banrakas 🐒 (@chiljhapti) reported

    96 hours. No internet. @JioCare keeps "escalating" my complaint like it's a promotion. Congratulations on your new title: Chief Deadline Shifters. #JioFail

  • Ravishgang
    Ravishvg (@Ravishgang) reported

    @JioCare I dint get any reply and I have DM but no response there too.i have been trying to reach u people from 22 nd onwards and no resolution toll now. Hdvechiven my number alo in DM and no call. Please help me with the resolution

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