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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 23
Kolkata, WB 170
Shiliguri, WB 17
Indore, MP 49
Bhopal, MP 77
Mumbai, MH 192
Pune, MH 119
Thiruvananthapuram, KL 14
New Delhi, NCT 97
Dehra Dūn, UT 29
Ahmedabad, GJ 82
Meerut, UP 15
Bhubaneshwar, OR 32
Hyderabad, TG 86
Coimbatore, TN 17
Kanpur, UP 34
Agra, UP 23
Guwahati, AS 70
Udaipur, RJ 12
Roorkee, UT 2
Shillong, ML 26
Chhindwāra, MP 191
Delhi, NCT 82
Dhanbād, JH 10
Rājkot, GJ 10
Ghāziābād, UP 6
Cochin, KL 18
Noida, UP 6
Babugarh, UP 1
Dimāpur, NL 12
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Suryaraj_T
    Suryaraj (@Suryaraj_T) reported

    @JioCare @JioCare Meanwhile, the customer remains without service for more than 48 hours. Outstanding process. Zero resolution. Weakest customer support i have ever seen !

  • kumarkush
    KUSH KUMAR (@kumarkush) reported

    @reliancejio @JioCare Had a relocation request for jio fiber, device was submitted at old adress, installation not done at new address, daily automated message coming from jio at 8:33 am of service engineer visit since last 5 days, but no visit, that too after taking rs1200

  • raykasturi
    Kasturi Ray (@raykasturi) reported

    It’s been three days. No one has come to check. We got a mail and message that within 9.30 to 10.30 on June 11 our connection will be back. If this is the way you address connectivity issues, I would like to opt for other providers not @JioCare Three houses around ours have connection and only ours is faulty.

  • NiteshRPradhan
    Nitesh R Pradhan (@NiteshRPradhan) reported

    @JioCare Waiting for the technician to come and fix the situation ASAP

  • ashish_gadzets
    Ashish (@ashish_gadzets) reported

    Extremely disappointed with @JioCare customer service. I’m facing issues with my Jio SIM, but there is absolutely no proper support. The call center executives have zero technical knowledge and only give scripted, robotic replies. Very pathetic experience. @TRAI @jagograhakjago

  • DHAVAL77777
    DHAVAL SHAH (@DHAVAL77777) reported

    Hi jio setup box suddenly block let me know solution for that @jio_fiber @JioCare

  • abhishekrj_04
    Abhishek Ranjan (@abhishekrj_04) reported

    Hi @JioCare @reliancejio , I am facing severe network issues in my specific area. Calls are not connecting, data is barely working, and the signal keeps dropping frequently. This problem seems to be happening ONLY in my locality. Please look into this and fix it ASAP!

  • MandarMoroneyMT
    Mandar Moroney (@MandarMoroneyMT) reported

    Not getting 5G network since more than a week and can't use my jio data. Can I get help from your side? @reliancejio @JioCare

  • aliencovenant3
    losser (@aliencovenant3) reported

    @JioCare it's been 4 weeks I relocated my jio fiber I have paid 1200+ recharges worth 5000 customer care is not letting me call for support, is there a value of my money. Pls help me only this time I'll buy airtel after this recharge ends

  • cagirdhariagra
    Girdhari Khandelwal (@cagirdhariagra) reported

    @reliancejio @JioCare since last two days no connectivity. Er makes call and insist to install jio air fiber rather than to fix jio fiber connection. And reschedule the visit themselves stating as I am not available while I am available. It harming jio reputation.

  • AkhandBharat_X
    Public Eye ♐ (@AkhandBharat_X) reported

    @JioCare Very disappointing customer service. Despite repeated attempts to contact support regarding my recharge issue, I have not received any proper response or resolution. Customers deserve timely support and clear communication. #JioCare #CustomerService

  • Samuraii333
    Samurai (@Samuraii333) reported

    @JioCare @reliancejio @JioCare don't even inform there is network issue during this time n all why? It's my full perks to get network of 5g or full connectivity as I'm paying it...they ensure to renew ur recharge on exact time nd if I loss my connectivity

  • ihax_inc
    ihax.inc (@ihax_inc) reported

    @YouTubeIndia not working on @JioCare network

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @JioCare @anurag_magharia Please arrange delivery of my order at the earliest and provide a clear update on its status. I request you to resolve this issue on priority instead of sharing generic responses.

  • mebharambe
    Deepesh Bharambe (@mebharambe) reported

    @JioCare Hotstar subscription is included in my recharge plan, still not showing in my Hotstar. Kindly resolve this. Also your customer care is pretty useless I've to come here to seek help

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