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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 55
Vadodara, GJ 14
Chhindwāra, MP 47
Chennai, TN 58
Kolkata, WB 106
Trichūr, KL 3
Guwahati, AS 43
Yamunānagar, HR 1
Pune, MH 116
Kharagpur, WB 2
Bengaluru, KA 104
Mumbai, MH 126
Guntur, AP 2
Bhubaneshwar, OR 23
Dehra Dūn, UT 23
Meerut, UP 12
Varanasi, UP 14
Bhopal, MP 36
Hyderabad, TG 57
Panaji, GA 6
Lucknow, UP 35
Nashik, MH 14
Agra, UP 10
Patna, BR 49
Jamshedpur, JH 2
Latur, MH 4
Thiruvananthapuram, KL 10
New Delhi, NCT 52
Chandigarh, CH 27
Nagpur, MH 15
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaloveAgarwal
    शलव अग्रवाल (@ShaloveAgarwal) reported

    @JioCare why service request is auto rescheduled and without any cross verification and confirmation ? Is this kind of service you provides..

  • PatnaikSriraj
    Sriraj Patnaik (@PatnaikSriraj) reported

    @jio_fiber @reliancejio @JioCare Absolutely Pathetic after sales service and more pathetic customer service. All scamsters in customer service disconnecting calls. Request ID: SR0000343581. Fake scam message in my Jio app.

  • gaffarsolution1
    Gaffar (@gaffarsolution1) reported

    I'm too tired using Jio 4G or 5G network at my location I will switch to airtel soon @reliancejio @JioCare

  • abhayvthakur
    Abhay (@abhayvthakur) reported

    @JioCare @jio_fiber is there any issue with the internet? It seems both 2.5 and 5 bands wifi are not working at all. Happening frequently since yesterday. Please help.

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare , I'm messaging from last 10 days but no reply. My jio fiber connection activated on 10th April and till now google gemini pro banner not showing in myjio app. shared snapshots in DM multiple times. I paid money 3333 to jio, but u are not resolving my issues.

  • MarkedTeja
    Nik P (@MarkedTeja) reported

    @JioCare One day after restoration, internet is down again. Such poor experience it has been!

  • gumsumgudiya
    Suman (@gumsumgudiya) reported

    @JioCare What is lead amount? How many days do you require to refund Rs. 1200+interest? Is @JioCare so poor that it needs more than a month to refund that amount? It may be smal l for you or anyone else but it is my hard earned money and every single rupee of it matters to me.

  • Infja007
    Trn (@Infja007) reported

    Had a nightmare with @reliancejio @jio_fiber @JioCare Worst service ever. First the agent comes and takes full amount, then ground staff comes and deny installation citing infrastructure issues

  • Renz25
    Renu Yadav (@Renz25) reported

    @JioCare Internet has been down since the day before yesterday, & again not working since morning today. No real customer support—just AI loops that create tickets, but no one shows up to fix the issue. Total waste of time. #Jio = #PoorService #CustomerRights @jio_fiber @reliancejio

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    @vaibhav4533 @JioCare @reliancejio Port out... Simple join the better network #mnp #portout

  • RankaAarohi
    Aarohi Ranka Chhajer (@RankaAarohi) reported

    @reliancejio I did not even get a moment to install this connection. The person who came for installation switched off his phone. From that day onwards he is neither picking up the phone nor providing any solution. There is no responsibility whether the connection is correct or not.

  • Vishwajeet312
    vishwajeet (@Vishwajeet312) reported

    Facing a complete internet outage on my JioFiber connection (+91-5123572099). This is impacting work and needs immediate attention. Please resolve this ASAP. #JioFiber #InternetDown @JioCare

  • manish988779
    Manish Gupta (@manish988779) reported

    @JioCare dear sir internet connection very very slow mostly evening time from 5pm to 11pm . In this time web page not open due internet slow.. this condition in 4G network...and 5G network not connecting properly....but customer paying recharge for 5G network.

  • 18b21j6
    Sushwanth Balagam (@18b21j6) reported

    @JioCare @TRAI Poor jio service in my area. Apps are not even loading on morning time also. At night there will be zero net signal and unable to make calls. Even if the call is connected it gets disconnected in middle of conversation. For last 2 months

  • Vishwajeet312
    vishwajeet (@Vishwajeet312) reported

    @JioCare Thanks for the response, but I need a technician/person assigned to my connection (+91-5123572099) immediately. Remote checks won’t fix this outage. Please share engineer details and ETA ASAP. @JioCare #JioFiber

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