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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Gayathri_Veera
    Gayathri (@Gayathri_Veera) reported

    @JioCare @JioCare Extremely disappointed. I paid ₹1,200 for JioAirFiber, and today the plan amount was also collected, but there's still no installation or proper update. Customer care keeps asking me to visit the store instead of resolving the issue.

  • SubhajitJayhind
    Subhajit Paul (@SubhajitJayhind) reported

    Dear @JioCare, JioAirFiber in Baharagora, East Singhbhum, Jharkhand has become almost unusable. The internet is extremely slow and keeps disconnecting. We're paying for the service but getting a very poor experience. Please fix this issue urgently. @reliancejio

  • Bhawga
    Jyotsna r dabanal (@Bhawga) reported

    Day 3 with no #JioFiber in Chattarpur Enclave, D Block. Still no resolution despite repeated complaints. I will not pay for days when your service was unavailable.@JioCare #InternetOutage #Delhi

  • debapriyo_tweet
    ❝ 𝐷𝑒𝑏𝑎𝑝𝑟𝑖𝑦𝑜 𝐶ℎ𝑜𝑢𝑑ℎ𝑢𝑟𝑦  (@debapriyo_tweet) reported

    After Months of complaint, no issue solved from @JioCare, I have wasted enough money, now in two days I am shifting myself to Airtel. My jio fiber connection as well as my cell phone number. Thank you for your worst service @reliancejio. #Jio #fraud

  • tejas_pw
    Tejas Wadekar (@tejas_pw) reported

    @JioCare it is been than 2 weeks and this issue still not resolved. No way to reach out support executive. Worst service ever.

  • NikhilPokra
    Nikhil Gupta (@NikhilPokra) reported

    @JioCare Still awaiting action. No one has reached out for support yet. I've sent a 48 hours notice to get this done or I'll be forced to raise a chargeback on my credit card. I've tried everything that was possible to get support.

  • amithasnani
    Amit Hasnani (@amithasnani) reported

    @JioCare extreme dissatisfaction with the Pathetic and worstservice being provided by JioFiberMy JioFiber connection (No. 2035574803) has been completely non-functional since 2nd July.JioFiber Number: 2035574803 Registered Mobile Number: 8087630749 Service Request ID: SR000039YYV7

  • schnparab
    Sachin Parab (@schnparab) reported

    @JioCare @reliancejio Very bad experience from Jio Airfibre. My internet has been down since 2 July and request for field technician is pending from 7 July also same request is escalated from 11 july, yet no technician has been sent. Req & Complaint No SR00003AH143 MR0001RPRCI3

  • JioCare
    JioCare (@JioCare) reported

    @K3926053Dinesh @reliancejio @JioCareers Hi Dinesh, allow us an opportunity to look into this for you. Please DM the exact 5g problem faced and provide your complete address which should include 1) Flat or House no, 2) Building name, 3) Street name, 4) Landmark, 5) City and area PIN code along with your Jio (1/2)

  • vikramplvrp
    Vikram (@vikramplvrp) reported

    @reliancejio Extremely disappointed with the service for order NO0001EJGTUU. The assigned member is completely unresponsive, ignoring my calls and messages, and refusing to take ownership. This is gross negligence. @JioCare, please resolve this immediately.

  • Sagarparekh1812
    Sagar (@Sagarparekh1812) reported

    @JioCare By tomorrow night, if complaint is not registered or solved- or if the technician doesn’t come, then I am cancelling my jio internet

  • sujaysquare
    Sujay K Kar (@sujaysquare) reported

    @reliancejio @JioCare can’t believe I am having to say this after being an ex employee, and an advocate of Jio for past decade. Your wi-Fi experience has become a 3rd grade torture. The customer service guys don’t even come after booking appointments. Seriously poor!

  • saikatmandal15
    saikat mandal (@saikatmandal15) reported

    @reliancejio I am a Jio air fibre customer since last 3 yrs. On 11.07.26 due to my transferable job, relocation request was sent for new connection in my present relocate address and for this Rs.1200/ was deducted but till date connection was not given.9830306019 in this number

  • Koli_Samruddhi
    Samruddhi koli (@Koli_Samruddhi) reported

    @JioCare Replied the necessary details. Requesting your support at earliest. Internet down for last 2 days with no engineer support

  • Sourabhj007
    Sourabh Jangde (@Sourabhj007) reported

    @JioCare @reliancejio My patience has completely run out. I booked Jio AirFiber on 7 July and paid ₹2,221.46 in advance after being assured installation within one week. Despite a missed installation appointment, Service Request: SR00003B64Q9,

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