Reliance Jio Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishi Arora (@leorishi) reported 6 minutes ago

  @reliancemukesh @reliancejio @jiocare What an authoritative attitude! After 4.5 days of delay, all my SRs were cancelled, yet you claim “no delay.” Then why was I repeatedly pleading on X for resolution? Fine, close the issue—but I still want the pro-rata adjustment for 4.5 days.

• 
  Rishi Arora (@leorishi) reported 10 minutes ago

  @reliancemukesh @reliancejio @jiocare 4 consecutive days, 4 SRs — SR00002N6TMI, SR00002N8L9E, SR00002N7LXY & SR00002NA31M — & resolution came only on the 5th day, mid-day. Yet u say there was “no delay”? If so, why did I raise 4 SRs? Please provide the pro-rata adjustments.

• 
  CA AMAN BAHL (@amanbahl58) reported 10 minutes ago

  @DoC_GoI @TRAI SIR I am a CA of 70 years age& having JIO wifi in Delhi, Since Saturday evening my internet is not working and worse thing is that JIO is not registered my complaint and refuse to listen to my complaint. In today's world all ITR is now online & can't work @JioCare

• 
  Mutantpj.sol (@Mutantpj) reported 11 minutes ago

  The number has now been deactivated, and I’m trying to get the same number back. I’m willing to complete any required verification/documentation. Please help me recover/re-activate this number or guide me on the exact process to get it back. @reliancejio @JioCare @airtelindia

• 
  Ayush Agrawal (@sumitagrawal729) reported 13 minutes ago

  @JioCare @reliancejio very disappointed with the service, no wifi in my area since last week.. no response from the support team.. nothing.. can you make this resolve as soon as possible.. jiofiber - 5713567075

• 
  Arun Manicka S (@ArunManicka) reported 13 minutes ago

  @JioCare Yes, I confirm immediate cancellation of Account 410602490539. This is an INVOLUNTARY disconnection due to Jio's total service default (SR00003BPF29). Process closure immediately and issue my full refund

• 
  CSC Dashpalla (@bapu_ny) reported 14 minutes ago

  The Jio service in Dashapalla NAC, Nayagarh, Odisha is extremely poor. We are facing frequent network issues, slow internet and unreliable connectivity. Please look into this issue & improve the network service . #mukeshambani @reliancejio

• 
  PRIYANUJ Hazarika official (@PRIYANUJHazar11) reported 15 minutes ago

  @JioCare I mistakenly recharged a ₹200 Jio data plan instead of the ₹349 plan. The recharge was done around 50 minutes ago. This is a data add-on pack, not a calling plan. Please help me with a reversal/cancellation so I can recharge the correct plan. Kindly assist.

• 
  raja B K (@raaj_1979) reported 16 minutes ago

  @reliancejio Hi the contact number of your store in Mapusa Goa is not working, yesterday i booked for jio fiber home and they given a slot at 11 am today and when i called the given number they are saying that they will install after a week i need it urgently if possible try to install today

• 
  Jaya Bharti (@JayaSpeaks_) reported 16 minutes ago

  @JioCare @jio_fiber you will never change and never improve your customer service. Whoever has designed your My Jio App and that system generated response on help line number has created a perfect recipe to trouble and painstakingly keep following Jio for help and support. It is nightmare. Your service is pathetic, your connection is never stable and you are never promptly available for help. Have been out of connectivity for hours with no one resolve.

• 
  saravanan krishnan (@sami0076) reported 17 minutes ago

  @reliancejio internet connectivity issue very unstable and everymonth 5 times it's happening

• 
  இரா. சித்தார்த் (@will_be_the_one) reported 17 minutes ago

  @JioCare @reliancejio I have been facing the issue of water leaking from my fibre optic cabel ! Note it's dripping from inside the wire at the connection point to the wifi router adapter! Have raised complaint a month ago in app they sent a accepted msg and no one came !

• 
  kumaran Balaji (@kumaranBalaji1) reported 17 minutes ago

  @reliancejio @JioCare I HAVE APPLIED FOR JIO WIFI CONNECTION. NO PROPER FACILITY NEAR MY LOCATION. SO I HAVE CANCELLED THE CONNECTION. STILL NO PAYMENT HAS BEEN RECEIVED AND WORST CUSTOMER SUPPORT . CONTACT NUMBER 9884003698

• 
  GAGAN (@gaganxn1) reported 18 minutes ago

  @JioCare @reliancejio This is becoming unacceptable. Jio takes the customer’s payment immediately, but when it fails to provide the service, there is still no definite refund timeline—only “wait a few days.” After 10 working days, when will these “few days” actually end? @reliancejio

• 
  Hemal (@FakirZen) reported 25 minutes ago

  @reliancejio @JioCare Day 15: No installation after paying in advance. No resolution in Twitter message. Just same reply like you will get SMS soon.