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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 61
Dehra Dūn, UT 25
Bhubaneshwar, OR 21
Mysore, KA 6
Sūrat, GJ 17
Cochin, KL 14
Delhi, NCT 70
Bengaluru, KA 115
Chandigarh, CH 30
Chhindwāra, MP 111
Mumbai, MH 150
Arang, CT 2
Shimla, HP 4
Bhopal, MP 49
Anand, GJ 1
Kolkata, WB 138
Ghāziābād, UP 3
Ahmedabad, GJ 74
Coimbatore, TN 16
Shillong, ML 17
Agra, UP 13
Pune, MH 119
Shiliguri, WB 11
New Delhi, NCT 75
Chennai, TN 51
Indore, MP 24
Jalandhar, PB 4
Nagpur, MH 21
Alīgarh, UP 4
Agartala, TR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abdulmajeedSer2
    abdulmajeed Serikar (@abdulmajeedSer2) reported

    @reliancejio dear jio My village network problem please check my village network 🛜 585226 Bahernalli

  • prjwl_s
    Prajwal S (@prjwl_s) reported

    @JioCare I cannot request for relocation it's asking me to pay for previous month, but the thing is I have raised request on 1st may and its been 12 days I have not been able to use the service because you did nothing about my relocation request. Now if i pay it's loss for me 1/n

  • ruturajpat94623
    ruturaj patil (@ruturajpat94623) reported

    @JioCare @airtelindia @VodafoneIN_News What kind of service your giving to customers jio ??? Your are charging as service charges and not even providing proper service, this is really shameful for company like you #pathetic #disapointed

  • yashraj1998
    Yash Raj Tiwari (@yashraj1998) reported

    @JioCare @JioCare JioFiber remained completely down from 7 May till 13 May and was restored only today after repeated complaints and escalations. Immediate compensation or validity extension must be provided for all downtime days, as customers should not be charged for unavailable service

  • its_Velan_Com
    Singaravelan Madhaiyan (@its_Velan_Com) reported

    Im Asking Without Clearing the Issue Why you are Closing the Compliant @JioCare

  • kamalspm
    Kamal Ashok (@kamalspm) reported

    @JioCare I have JioFibre in Chennai, Tamil Nadu. No connectivity for past 3 days. Technician came and said the issue is outside and it will be resolved shortly. I am still waiting. No follow up or response. SR000035J5E5 is the ticket which is still open. Please speed it up.

  • mehtaharsh41
    Harsh (@mehtaharsh41) reported

    @RiteshKamat12 @JioCare Dealing with bot support is beyond frustrating lately. Shoutout to @NoBotForSupport for taking on the fight. Hoping we get genuine human support back soon. #NoBotsForSupport Check them out might be able to help..

  • Dbyajti45
    Dibyajyoti sahu (@Dbyajti45) reported

    @JioCare how can u connect when u just remove the option in call where we can talk to jio advisor n share the problem when i call 198 / 199 then there is no option.

  • sah21412745
    We the people of INDIA (@sah21412745) reported

    @JioCare Cancel it and refund in my bank account.

  • parasuramanR4
    parasuraman R (@parasuramanR4) reported

    @JioCare Your team itself confirmed low speeds, yet the complaint was closed saying “sufficient bandwidth available.” Issue still persists. Stop template replies and provide an actual fix. Also please confirm the internet speed.???

  • bantusmonty
    Mukesh Sharma (@bantusmonty) reported

    Thank you @reliancejio @JioCare for the poor Jio AirFiber service. Internet was down from 3 May to 10 May. Complaint registered on day 1, but no engineer visited despite repeated follow-ups. Issue resolved only after I requested disconnection. Now even 199 call are disconnecting.

  • elmacho79030
    Ankur Kumar Singh (@elmacho79030) reported

    @airtelindia why there is no way to connect to your customer support? Everything is automated and useless. I am not able to transfer my esim and now I am not able to use it 😡 @reliancejio has better transfer process than yours. Need support related to this @airtelindia

  • Subhash_Xmart
    Subhash Kumar (@Subhash_Xmart) reported

    @JioCare @reliancejio Site Details Address: Vijay Sah S/o late Jagdish Sah Vill balagoji po urwa PS chakai dist jamui 81 03 mob 9572574944 Operators Name of OperatorReliance Jio Frequency Bands800, 1800, 2300 MHz 4G Upgrade this site to 5G. There is a lot of problem in my area.

  • mintu1983
    MITHESH SHETTY (@mintu1983) reported

    @JioCare @reliancejio @JM_Scindia It has been 3 weeks since I raised a complaint regarding a new SIM purchase. The SIM has neither been delivered nor has any refund been processed. Despite submitting all the required documents, there has been no proper response or resolution.

  • Harsh_24412
    Harshwardhan singh (@Harsh_24412) reported

    @JioCare Request you to Raise a complaint about this problem

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