Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 124 |
| Coimbatore, TN | 18 |
| Delhi, NCT | 75 |
| Chhindwāra, MP | 172 |
| Kolkata, WB | 166 |
| Mumbai, MH | 166 |
| Jaipur, RJ | 61 |
| Muzaffarnagar, UP | 3 |
| Agra, UP | 20 |
| Kallakkurichchi, TN | 3 |
| Shikohābād, UP | 1 |
| Indore, MP | 39 |
| Shillong, ML | 25 |
| Lucknow, UP | 44 |
| Guwahati, AS | 72 |
| Imphal, MN | 12 |
| Āsansol, WB | 2 |
| New Delhi, NCT | 103 |
| Hyderabad, TG | 89 |
| Dehra Dūn, UT | 25 |
| Aurangabad, MH | 8 |
| Nagpur, MH | 26 |
| Alīgarh, UP | 6 |
| Jabalpur, MP | 8 |
| Vasco da Gama, GA | 2 |
| Ludhiāna, PB | 22 |
| Patna, BR | 56 |
| Allahābād, UP | 11 |
| Sahāranpur, UP | 2 |
| Dhanbād, JH | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Waseem (@MohdWaseemIdr) reported@JioCare @_MukeshAmbani @ConsumerCom Due to your team's inability to resolve the issue in a timely manner, I was unable to use the set-top box for the last 12–15 days. I request an appropriate extension/adjustment of my plan validity for the downtime caused.
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RUTU (@rutu609) reportedHey @JioCare @reliancejio, what happened? For the last 3 days, there's been no network in my area. 😑 If this continues, I will port my number to @airtelindia
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Mihir Mehta (@MihirMe61011001) reported@JioCare @reliancejio, very disappointed with the new JioAirFiber connection. Wi-Fi keeps dropping and Smart TV freezes every few minutes. Completely unusable service despite being a brand-new connection. Kindly resolve urgently. Hopeless service really!
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Subham Rath (@Subham7Rath) reported@JioCare This is the same response I received from Jio earlier. Repeating the policy does not resolve the issue. I have therefore approached TRAI for guidance on how a genuine long-term user can retain a number when the original registered owner is no longer reachable. Kindly help @TRAI
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Rampuri Babu (@Mr_Ansari____) reported@JioCare, should customers port their SIMs, or can they expect a reliable network from you?"
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badal (@MdShada73579992) reportedFacing a complete network outage in my area for the last 10 days. Raised multiple complaints (SR: [अपनी शिकायत नंबर यहाँ लिखें]), but no resolution yet. We are unable to work or access basic services. Requesting immediate action to restore services. @JioCare @reliancejio
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Saurabh Srivastava (@saurabh_prayag) reported@Saniya609732617 @JioCare Not required for the moment. I am just exploring the network slicing feature currently offered by Bharti.
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किरण तासकर K T (@KT44442) reported@JioCare Hi Neha, 2 urgent issues: 1. JioHome (91253796177): Double paid (₹4,240). Refund extra ₹2,120 immediately. 2. AirFiber (LR000019LFNR): Shows 'Activated' but NO installation done. Plus, you took extra ₹1,200 for zero work!
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Afaque Ahmad Shaikh (@afaque_2007) reportedPlease tell me how long and how Jio's network will work in our area. 5G is a far cry here even 4G does not work. I also tried Jio home,jio Air fibre very poor service Please Do Somethimg @JioCare @reliancejio @TRAI #JioAirfiber #JioHome
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Sandeep Moharana (@sandyfastrack) reported@JioCare Internet has been down for 2 days. SR #SR00002LFBLU raised, but no resolution yet. Home visit keeps getting delayed and customer care isn't helping. This is affecting work. Please escalate and resolve urgently.
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cric_freak_nirmal (@nirmal7dhoni) reported@JioCare My JioFiber connection is completely down. SR already raised : SR00002LG0TM but engineer visit is scheduled for Jun 1, which is too late as this is affecting my work. Customer care disconnects automatically due to existing SR. Request urgent escalation, faster resolution
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Raaj Chikkamath (@raaj_chikkamath) reported@JioCare @TRAI please look into this issue.
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PRAVEEN KUMAR S (@SLMPRAVEEN) reported@JioCare response from your end. If this matter is not resolved promptly and fairly, I will have no option but to pursue legal remedies and escalate the issue before the appropriate consumer authorities
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Dheraj R luthria (@luthria_dheeraj) reported@JioCare dear jio team Miss call alert service is not working on my number 9819251510
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shambhu26prasad (@shambhu26prasad) reported@JioCare @JioCare Took payment for a JioFiber connection, failed to install it, marked it as "Activated", and withheld the refund. This is a clear case of deficient service. Immediate refund and compensation required, failing which I will pursue legal and consumer forum remedies.