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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 128
Jodhpur, RJ 9
Hyderabad, TG 87
Patna, BR 56
Durgapur, WB 10
Guwahati, AS 61
Pune, MH 121
Chhindwāra, MP 126
New Delhi, NCT 79
Chennai, TN 58
Mokokchūng, NL 1
Lucknow, UP 44
Ludhiāna, PB 18
Mumbai, MH 145
Udaipur, RJ 7
Indore, MP 30
Bhubaneshwar, OR 23
Hisar, HR 5
Vadodara, GJ 22
Kozhikode, KL 5
Chandigarh, CH 31
Raipur, CT 5
Bhopal, MP 52
Kannur, KL 3
Arang, CT 3
Delhi, NCT 71
Agartala, TR 2
Kālna, WB 2
Bānposh, OR 5
Varanasi, UP 25
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kannan14395
    𓃵 Ⓚⓐⓝⓝⓐⓝ Ⓡⓐⓥⓘ 𓃵 (@kannan14395) reported

    @JioCare @JioCare while speaking on call automaticall signal lost... its happening from morning...

  • kumar_manman
    CA Manman Kumar (@kumar_manman) reported

    @JioCare Received Service Restoration Message just now. Thanks for resolution. However please improve on customer service as 24 hours outage is big concern. We don’t want to go back to BSNL era.

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Hey @JioCare what did you think about my service

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Resolve by problem with in 2hrs otherwise you need to face the circumstances @JioCare @reliancejio

  • raulzzmos
    Raulzz (@raulzzmos) reported

    @reliancejio Have been complaining multiple times to the service center to change router of jio wifi. Everytime the personnel comes and just restarts router and leaves with no solution to the real problem of intermittent disconnection. Kindly help.

  • JainPriyam667
    priyam jain (@JainPriyam667) reported

    @JioCare I have raised the service complaint but no engineer visited the place. It is getting rescheduled daily. Service no. SR00002L3RBU. Kindly look into it. Jio Air Fiber is down from 7 days.

  • abhiMysoreTweet
    Abhilash Sudhamshu (@abhiMysoreTweet) reported

    If this is the kind of service that you have, why should I not switch over to @reliancejio @JioCare ?? Who happen to provide better services.

  • DeepChakro007
    Deep Chakraborty (@DeepChakro007) reported

    My @jio_fiber connection 3335653840 has been down for 4 days. I’ve already complained 4 times, but every day I only get false promises of a technician visit. No support, no resolution. This is unacceptable. Fix the connection immediately. @reliancejio

  • SANDEEP_SINHA12
    स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported

    @JioCare "Dear Jio Team, ​When I am paying for an unlimited 5G pack, it is your responsibility to improve and expand your network connectivity. In your response, you mentioned that building walls affect the coverage and that the phone will switch to 5G wherever available. Does this mean I should sit outside my house just to use the internet? ​Please look into this and improve the indoor 5G connectivity in my area as soon as possible. ​Service Request Number: SR000035U6FP"

  • Bagul_buaa
    . (@Bagul_buaa) reported

    @JioCare 5 people tweeted about the issue send atleast 1 person really to resolve the issue😐 its been almost 31 hours

  • mohitrao49
    mohit rao (@mohitrao49) reported

    .@JioCare @reliancejio Installed Jio AirFiber 100 Mbps plan 5 days ago, but getting only ~15 Mbps speed. Already raised 5 complaints and still no resolution. Extremely poor service experience. Please escalate and resolve permanently.

  • Naveen38154741
    Naveen (@Naveen38154741) reported

    @JioCare @sbnews1_ I am facing outage from last 24hrs ,no service ,no support ,just waiting for techincian assignment.Frequent interruption,slow speed. It is better to switch to alternative then jio.

  • proudindian1801
    Proud Indian (@proudindian1801) reported

    @JioCare @TRAI This company is not solving my issue nor it is ready to refund if I go to disconnect my connection..please look into this..this is against the interest of the customers..

  • anujmadan4
    Anuj Madan (@anujmadan4) reported

    @reliancejio @RelianceJioCare I have booked 2 connections, and your team is not responding. for last 2 days your executives are just telling me that someone will contact- but who will contact? pls fix customer experience

  • proudindian1801
    Proud Indian (@proudindian1801) reported

    @JioCare @TRAI hello..I have internet connection of jio fibre..Since 3 days they are not solving my complaint just giving false commitments nor I am able to connect to their customer service as my complaint is already registered..how TRAI can help me in this situation?

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