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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 148
Durgapur, WB 10
New Delhi, NCT 110
Pune, MH 160
Nagpur, MH 29
Coimbatore, TN 20
Mumbai, MH 241
Bālāghāt, MP 1
Guwahati, AS 78
Chhindwāra, MP 224
Chandigarh, CH 35
Bhopal, MP 83
Ghāziābād, UP 5
Jaipur, RJ 56
Bengaluru, KA 149
Udaipur, RJ 11
Vadodara, GJ 25
Cochin, KL 24
Vasco da Gama, GA 2
Gurgaon, HR 12
Panaji, GA 5
Delhi, NCT 90
Chennai, TN 72
Rohtak, HR 4
Satna, MP 4
Patna, BR 59
Ahmedabad, GJ 92
Indore, MP 57
Kanpur, UP 26
Latur, MH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Fenilvshah89
    Fenil Shah (@Fenilvshah89) reported

    @JioCare Still it is not working

  • TotallyNotPrani
    PRANI (@TotallyNotPrani) reported

    @JioCare I asked if I’m eligible for a refund or not? It’s a yes or no question. Furthermore, it’s been a week and you still haven’t installed the fiber in my place. This is not the service I paid for, so no work is done hence just refund it

  • reachdiwakar
    Diwakar (@reachdiwakar) reported

    @JioCare Read through this entire thread, I repeat I am not paying a dime for the bills you have generated for period where service was not there. Trusting you I paid 3 bills hoping you would resolve. After 9 months still not resolved. Fix or return credit as you promised.

  • Upendra68120795
    Upendra Singh Rajawat (@Upendra68120795) reported

    @JioCare Your engineer didn't even show up, yet the first complaint was marked as resolved—what kind of service is this? What was the point of the recharge? Is Ambani's father going to pay for these four days? The Wi-Fi still isn't working. @JioCare @reliancejio

  • CSKmaker
    Syed Mohsin (Gunner) (@CSKmaker) reported

    @JioCare I know i'll receive an sms once the service is restored. How many days you guys want to restore the service. This is idiotic. I said I wanted a call from your manager. No call received. No proper customer service. No internet for 3 days now. Last week two days. Last month 5 days

  • singhankur_
    अंकुर सिंह (@singhankur_) reported

    @JioCare My internet has been down for 2 days. Complaint raised, but no technician has visited, and now the resolution date shows 13th July. My work is completely shut. Please resolve this urgently! #JioAirFiber Registered JioFixedVoice No.: 02231791268 @reliancejio

  • tapasmondal90
    Tm009 (@tapasmondal90) reported

    Dear @JioCare, For the last 6 months, your network in our area has been showing 5G, but the internet is barely usable. Calls and data frequently fail despite multiple complaints. The issue still remains unresolved. Kindly investigate and resolve this at the earliest.

  • Rohanhematdoc
    Rohan Halder (@Rohanhematdoc) reported

    @FibreJio @JioCare I am extremely disappointed with your services. My Internet connection is down for the past 5 days. Despite repeated complaints no one from your company has visited to sort out the problem. If you cannot sort out the issue please disconnect and refund the balance

  • pranavsangwan__
    pranav (@pranavsangwan__) reported

    @JioCare Understandable that rain might have caused some issues, but there is no solution being provided by @JioCare. And now the call has been cut by their end with no whatsoever solution to this issue. I might go for @airtelindia wifi.

  • ganeshsn129
    Ganesh soni (@ganeshsn129) reported

    @JioCare trying to reach out customer care it's quite difficult, unable to reach out facing issue with remote it is not connecting Need help asap

  • AbTheProfessor
    Abhishek Joy Masih (@AbTheProfessor) reported

    @JioCare I need timeline. Please don’t waste my time. Do you guys have any problem to call me and discuss the whole problem? @JioCare @reliancejio

  • OpenThinkerShow
    Open Thinker (@OpenThinkerShow) reported

    @JioCare @JioCare Still not recieved the amount, Even not able to connect the customer care. Please return my money ASAP

  • nileshlog
    Nilesh Gonsalves (@nileshlog) reported

    @JioCare it rained in my area. The towers were switched off frm Monday. Power came back on Tuesday and cell operators started service on Wednesday. Jio started service today( Friday). instead of compensating the subscribers for these lost days, we data balance alerts

  • rohitbaraik09
    Romik (@rohitbaraik09) reported

    @reliancejio network is just pathetic in Hyderabad 🫡

  • sandeep_bunas
    Sandeep Kumar Meena (@sandeep_bunas) reported

    Extremely frustrating network issue with @JioCare @reliancejio! From the last 6-7 days, the network completely drops every 5-10 mins for about 10-20 secs. Facing this on ALL Jio connections. If this isn't resolved, we are porting out all. Location: Datta Nagar, Ghansoli - 400701

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