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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 65
Kolkata, WB 133
Ranchi, JH 12
Chennai, TN 56
Thiruvananthapuram, KL 13
Chhindwāra, MP 96
Mysore, KA 5
Jaipur, RJ 48
Shiliguri, WB 9
Guwahati, AS 58
Shimla, HP 3
Mumbai, MH 146
Pune, MH 124
Meerut, UP 17
Gurgaon, HR 6
Hyderabad, TG 76
Bengaluru, KA 116
Sūrat, GJ 14
Shillong, ML 16
Bhopal, MP 50
Delhi, NCT 71
Morādābād, UP 2
Coimbatore, TN 16
Patna, BR 52
New Delhi, NCT 73
Lucknow, UP 42
Raipur, CT 5
Vadodara, GJ 19
Nagpur, MH 19
Vijayawada, AP 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SirajLT
    Mohammed Sirajuddin junaidi (@SirajLT) reported

    @JioCare disappointed with Jio service. Network has been down since 5th May, complain raised, yet no engineer visit till now. Engineer Mohd Ahmed he said his boss is forcing him to visit the area. Is this how customer issues are handled? Absolutely unprofessional. #PoorService

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    This is negligence now, not just a “temporary issue.” No stable network, no proper support, and no accountability even after repeated complaints. Still charging customers full recharge amounts for broken service. NCH Complaint No: 9269047 @JioCare @reliancejio

  • halfdedcomic
    Aasim (@halfdedcomic) reported

    Amazing how @JioCare can send appointment confirmations and “we’re looking into it” messages, but somehow an actual engineer never arrives. 5 days of bad internet and zero accountability. Customer support feels like an endless loop with no exit. Resolve SR0000357VZH.

  • Annualive
    Annual (@Annualive) reported

    @reliancejio Mukesh Ambani shall handover Jio internet business to Bharti Airtel as he is not capable to manage this business today is the fifth day when internet is not working in Juhu mumbai Nita Ambani can buy purse worth crores but not able to husband to improve internetServc

  • JinkiC45946
    Jinki Chahal (@JinkiC45946) reported

    @reliancejio My JioFiber WiFi has not been working for more than 1 week. Customer care calls are not connecting and no resolution has been provided. I already paid for a 6-month recharge. Please fix this urgently or process a full refund. JioFiber No +91-1681358004

  • vibe_of_love
    Praveen (@vibe_of_love) reported

    Dear @JioCare @reliancejio there is big event going on at Ghadani Tq.Nakhtrana Dist Bhuj There is gathering of around 10000 people arrived to attend program from today to 12th of this mont There is issue of network {congestion} and internet please rectify ASAP

  • SingerUpadhya
    Ravan Music Production (@SingerUpadhya) reported

    @JioCare I'm using my number last 5-6 year do you really think I need any kind of help to recharge my number

  • gmharishakthi
    Hari Shakthi (@gmharishakthi) reported

    @JioCare Yet to solve.. Very poor service in our location @JioCare

  • _pamm0
    Pramod Kumar (@_pamm0) reported

    @reliancejio @JioCare @Pluxee_india My jio app says 0 convenience fees but charged 821.16 for a 799 plan. Why should I even use a network and telecommunication card if I have to pay extra amount every time.

  • iNiravUpadhyay
    Nirav 🇮🇳 (@iNiravUpadhyay) reported

    @JioCare Cancel my order of Jio Fiber and return my money. Nobody is responding to my installation request Order Number NO0001DBXCTE. Such a worst presales service by Jio.

  • Kman_karthik
    Karthikeyan (@Kman_karthik) reported

    @JioCare @Airtel_Presence @airtelindia seems like jio has better customer support atleast

  • KausikBasu
    Kausik Basu (@KausikBasu) reported

    @JioCare Today at 9:25am i recharged my number by paying 299/- through UPI payment. The upi transaction ID is 61298517392. Till now payment is not reflected in my mobile number. Pls help.

  • ishan_alex
    ishan (@ishan_alex) reported

    @JioCare JioFiber down since 30Apr, SR000034RELT was raised. Repeated calls to customer care & multiple escalation assurances have led to no action. Even "Reschedule" option in the app is disabled. Need urgent resolution. @reliancejio

  • Naan_Raja_
    Naan Raja👑 (@Naan_Raja_) reported

    @JioCare Unable to dm, plz arrange a call with customer service for 9597196564 ASAP @JioCare

  • Sushmita1514202
    Sushmita (@Sushmita1514202) reported

    @JioCare Your agent on phone said its a nation wide issue why are you asking for my jio fiver details then? Did your agent lie?? 2 days in a row. I want my internet pack to be extended to as many days you guys do not provide me with internet. This is bullshit. I will dm you the phone no.

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