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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 66
Delhi, NCT 108
Chhindwāra, MP 257
Bhubaneshwar, OR 42
Agra, UP 16
Mumbai, MH 268
Dehra Dūn, UT 29
Indore, MP 66
Bengaluru, KA 150
Kota, RJ 6
Bhopal, MP 95
Jaipur, RJ 55
Hyderabad, TG 100
Allahābād, UP 3
New Delhi, NCT 111
Pune, MH 186
Lucknow, UP 41
Ahmedabad, GJ 98
Thiruvananthapuram, KL 12
Sūrat, GJ 46
Patna, BR 57
Āsansol, WB 8
Shimla, HP 6
Dhār, MP 1
Coimbatore, TN 17
Kolkata, WB 125
Guwahati, AS 77
Gangānagar, RJ 1
Jalandhar, PB 5
Meerut, UP 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TileshwarSahu25
    Tileshwar Sahu (@TileshwarSahu25) reported

    "Facing zero indoor coverage for 10 years at [Apna Pincode/Area]. Customer care complaints failed. Need urgent solution or tower optimization." @JioCare @reliancejio

  • GangajiPraveen
    its_me_kuMARS 🇮🇳 (@GangajiPraveen) reported

    @JioCare 5 hours yet issue unresolved even after 4 emails, 1 phone call, 1 tweet, 4 chat replies.

  • ereformeme
    Abhi (@ereformeme) reported

    @whoalamin @JioCare Bajaj Finance is one of the most shameless companies and should be fined by @TRAI but we know that will never happen

  • AnjaniK55765459
    A.Kumar (@AnjaniK55765459) reported

    @JioCare @TRAI We are being told since the last 8 month that we are improving the network in your area, then why has it not been fixed yet and you are still saying that it will be fixed, meaning there is no fixed date by when it will be fixed, tell us a specific date

  • _cpsharma
    Chetan P Sharma (@_cpsharma) reported

    @JioCare Please quantify this "some time". 1 day, month, year, 10 year. How much is this "some time". Why don't you issue my refund if you are not capable to install?

  • shanava71576177
    shanavas (@shanava71576177) reported

    @JioCare @JioCare 9DAYS NO INTERNET in Pattambi, Palakkad, Cable damaged. Promised technician visit today - NO SHOW. Supervisor not reachable. Nodal & Appellate no reply. JioFiber ID: [MAC ID:B4A7C6DB50A8,Pls help @DoT_India

  • Voroshin
    Andrei Voroshin (@Voroshin) reported

    @JioCare The service request SR00003CTYWP was scheduled for today 5 pm. But suddenly it was put on hold without any clarification. This is the second day I am without internet connection. please escalate as your service quality is very poor #jiofiber

  • mahesh0387
    मुंबईकर (@mahesh0387) reported

    @reliancejio @_MukeshAmbani @AkashMAmbani what is use of jio pass of it is not working directly on app. Please make it access directly on app so many people recharge. (People will not recharge if it is play through jiotv) #indi

  • srini_ramamohan
    Srinivas Ramamohan (@srini_ramamohan) reported

    @JioCare Am trying to get an additional STB for my connection but not able to contact customer care. Your IVR doesn’t even have an option to speak to customer care, and when I request a call back they don’t speak my preferred language.

  • AniketkrSharma
    Aniket Sharma (@AniketkrSharma) reported

    @JioCare You guys are absent minded or what i have sent you all the details of that particular guy and you are saying that i have a relocation problem, how from a private company guy asking for bribe, earlier we use to give bribe to govt. Officials now private employees too what the hell

  • BikramSpeaks
    Bikram Kumar (@BikramSpeaks) reported

    Jio team unable to resolve the issue. Multiple attempts being made from this end but resolution. Jio team is saying voucher is processed, but no such voucher is available in voucher section. SR000039SF9V. @JioCare @TRAI

  • eroerosennin106
    EroSennin🚩 (@eroerosennin106) reported

    @JioCare Instead of answers, I repeatedly heard that I was a "valued customer." No usage records. No escalation to a technical team. No explanation. Just scripted responses repeated over and over.

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare And the worst part is the incident in application shows its resolved. Is this some kind of joke? Who authorised you to close the issue when it isn't? @jagograhakjago

  • SanjayK48712793
    Sanjay Kumar (@SanjayK48712793) reported

    @JioCare @reliancejio AirFiber has been down 3–5 days, 6 km east of Begusarai. 18008969999 offers only recordings. I pay for 24×7 service. Restore immediately, provide a restoration timeline, compensate my losses, and ensure reliable connectivity with accountability #ShameonJIO

  • p_rangnekar
    Pruthvi Rangnekar (@p_rangnekar) reported

    This is unacceptable customer service. Kindly resolve this issue immediately. #JioFiber #PoorService #CustomerExperience @JioCare

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