Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 84 |
| Noida, UP | 10 |
| Ghāziābād, UP | 5 |
| Babugarh, UP | 1 |
| Chhindwāra, MP | 198 |
| New Delhi, NCT | 99 |
| Delhi, NCT | 80 |
| Dehra Dūn, UT | 27 |
| Kolkata, WB | 170 |
| Mumbai, MH | 178 |
| Dimāpur, NL | 12 |
| Udaipur, RJ | 11 |
| Bhopal, MP | 74 |
| Cochin, KL | 17 |
| Chennai, TN | 66 |
| Muzaffarnagar, UP | 5 |
| Bānposh, OR | 13 |
| Indore, MP | 45 |
| Patna, BR | 51 |
| Jodhpur, RJ | 12 |
| Thāne, MH | 4 |
| Guwahati, AS | 67 |
| Bengaluru, KA | 124 |
| Nagpur, MH | 24 |
| Shillong, ML | 25 |
| Bhubaneshwar, OR | 31 |
| Ahmedabad, GJ | 82 |
| Mysore, KA | 5 |
| Samāstipur, BR | 1 |
| Imphal, MN | 12 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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कट्टर हिन्दू OM PRAKASH PRAJAPAT (@OMPRAKASH710) reported@JioCare @reliancejio @DainikBhaskar there is no solution of my complaint right now Complaint no. SR000037V507
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hp (@haripksh) reportedONLY ONE STAFF MEMBER working. She waited for 1.5 hours. She then asked a lady, Why? The excuse? "Today is a field day, staff are on field work." 🤯 Hey @reliancejio,@JioCare shouldn't you be clearing existing customer complaints before chasing new ones on the field????
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Rohit upadhyay (@Rohitup96600644) reported@JioCare Internet down since 6 June. LOS red light blinking. SR000037UHPJ. 10+ calls to customer care, still no resolution. New connection and 12 June engineer visit is unacceptable. Resolve urgently or will complain in National Consumer Helpline for deficiency in service.
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sharathchandra (@sharathkondru) reported@ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back
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LAL MOHAMMAD (@Its_lMohammad) reported@JioCare @JioCare The issue remains unresolved. Yesterday’s visit was missed and today’s committed visit was denied. Service has been down for 3 days and is impacting my work. Kindly provide the engineer’s name, contact number, and a confirmed resolution time today.
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Rudranko Bhattacharya (@RudrankoB) reportedWhen are you going to return my money scoundrels @reliancejio reply ************* @JioCare when will you refund my money idiots. Will your idiot owner @mukeshambani566 refund my money or not ?
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blasted consciousness (@consciousBlast) reported@JioCare The request id is SR000037T7H1. You are welcome to go through it and see if customers are to blame. Today is 3rd day of outage. I have already installed tata internet meanwhile but jio engineer is yet to visit. No one is friendly - not staff, not engineer even if we pay on time
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Biswa (@officialbiswa01) reported8days gone scammers what’s the update @reliancejio @JioCare thoda sa bhi saram nahi he customer ka paise khate time #jioscam #jiofraud
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Akash khade (@_SkyTweets) reported@JioCare @JioCare @reliancejio It has been 14 days since I completed payment and KYC for my Jio AirFiber connection. My order status is still showing "Order Accepted". Your team acknowledged that an installation appointment was scheduled but the engineer never visited. (1/2)
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khaja pasha zaid (@Khajapasha37) reported@JioCare @JioCare Appointment confirmed, time slot given, but nobody showed up and nobody bothered to contact. Truly a “wonderful” customer experience. Need immediate resolution.
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ABDUL MAZID (@im_mazid) reported@JioCare My issue is now resolved, but after weeks of delays, repeated rescheduling, and service unavailability. As a paying customer, I expect compensation or validity extension for the period during which the service was not properly available. SR No: SR000037ML79 #JioCare
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Chandan Singh (@Chandan_csb) reported@JioCare @reliancejio @jagograhakjago a customer executive, and they are literally telling me the same thing that they are rescheduling the engineer visit. They are transferring the call again and again for the last 5 days, and nothing is happening. My billing date is 11th June, and again I will get charged more.(5)
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Equity Investor 📈 (@Equity_investr) reported@sivajithcp @JioCare @reliancejio They will never solve any issue same happening with me complaining since last 8 months but no solution
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SUSHEEL KUMAR SHARMA (@susheel83385306) reported@JioCare No you won't solve this problem 🙏
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Satyajit rath (@Satya0296) reported@JioCare @JioCare Hi, Please share the current status of the escalation. I am fed up with daily follow-ups and waiting for more than 15 days. If the installation is not completed today, please cancel the booking and initiate refund immediately. #JioAirFiber