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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 63
Sūrat, GJ 19
Indore, MP 40
Mumbai, MH 173
Allahābād, UP 14
Chhindwāra, MP 181
Hyderabad, TG 88
Chennai, TN 63
Bhopal, MP 71
Kolkata, WB 164
Dhanbād, JH 7
Thoothukudi, TN 1
Ahmedabad, GJ 85
Bengaluru, KA 131
Mohali, PB 2
Imphal, MN 11
Thiruvananthapuram, KL 15
Cochin, KL 16
Chandigarh, CH 38
Pune, MH 118
Ludhiāna, PB 23
Ranchi, JH 15
Nashik, MH 14
Bhubaneshwar, OR 29
Wānkāner, GJ 1
Raurkela, OR 8
Budaun, UP 1
Jabalpur, MP 9
Patna, BR 54
Aurangabad, MH 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • fitsurjeetsingh
    Surjeet Singh (@fitsurjeetsingh) reported

    Hi @JioCare @reliancejio , my internet has been completely down for the past 5 hours. This prolonged downtime is really affecting my work. Could you please look into this urgently? I have sent my Jio number in your DMs. 📍 Goutam bhudh Nagar UP 203207 #JioCare #JioDown #RelianceJio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    Can @JioCare pls lead or senior person provide me what is the status of my refund on which you have escalated issue with higher management from last two days? If this was told on high priority so how come there is no update at all and no way for me to find out pls update me on DM

  • iammanish53
    Manish Agarwal (@iammanish53) reported

    @JioCare I have been repeatedly trying to contact the people involved in my KYC and installation, but no one is taking ownership of the issue. Responses have been rude and unprofessional. If a service cannot be delivered, it should not be promised. Very disappointing experience.

  • VinuKendole
    Vinay Kendole (@VinuKendole) reported

    @JioCare Network issue from past 4months, please resolve ASAP. Location @577535 Molakalmuru. Whenever called to customer care simply misguided by saying 5hours it will resolved, nothing will work out

  • SSRanjan17
    S S Ranjan (@SSRanjan17) reported

    @Jiocare service engineer admitted he has no permanent solution and advised for port. Request senior management to urgently investigate the recurring faults, provide a permanent resolution, and clarify whether JioFiber can reliably sup #JioFiber #CustomerService #InternetOutage

  • FNO_with_Sahil
    Sahil Jain (@FNO_with_Sahil) reported

    Been trying to disconnect my JioFiber connection but there is no option directly to cancel it..Have send email also but no response till now..Such bad service @jiocare

  • prasadgadde77
    Prasad Gadde (@prasadgadde77) reported

    @JioCare Why can't it be done today.!? Pls try to install today.I'm available even if it's late at night, as today is a working day without a network the entire day got wasted. I don't want the same thing to happen tomorrow as well, which is affecting my job and reputation of work.

  • TheGogaPasha
    Aditya Shah (@TheGogaPasha) reported

    @JioCare More then 24 hours later only messages of service disruption. I want this escalated since haven’t had Internet connectivity almost since the day it was installed.

  • ajityours
    Ajit Magdum 𝕏 (@ajityours) reported

    @JioCare Still not working properly and you just saying to keep calm.

  • shashank_ssj
    Shashank Shekhar Jha (@shashank_ssj) reported

    @JioCare Pls try now. Network is too pathetic that I’m outside home.

  • mayurhm
    Mayur Mohan (@mayurhm) reported

    @JioCare I have no internet in airfiber, your team says it takes 4 hours to resolve the issue. But 4 hours have never come in since 1 day. One humble request will you guys allow these many days late payment? I need an honest reply.

  • shambhu26prasad
    shambhu26prasad (@shambhu26prasad) reported

    @JioCare A cancellation/refund request has already been raised through customer care. Kindly confirm the expected refund date and ensure there is no further delay. The service was never installed despite payment being collected.

  • VigneshDeva21
    Vignesh deva (@VigneshDeva21) reported

    @JioCare JioFiber internet not working for 4 days in Porur Chennai. Red light blinking. Complaints auto-closing without engineer visit. SR00002LIBV6 Please resolve urgently.

  • KumaranST
    Kumaran (@KumaranST) reported

    @JioCare Initially it was 14 business days, then it was 7 business days now few more business days 😡 No proper response! No proper resolution!

  • Dhruw1989
    Prahlad Rai (@Dhruw1989) reported

    @JioCare @AnantAmbani Purchased a JioPhone Prima 2 and inserted my Jio SIM, but JioPhone recharge plans are not showing. Tried contacting customer care many times without success. Kindly help resolve this issue. #Jio #JioPhonePrima2

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