Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 179
Mumbai, MH 163
Pune, MH 139
Ahmedabad, GJ 78
Chennai, TN 65
New Delhi, NCT 57
Hyderabad, TG 51
Kolkata, WB 44
Bhubaneshwar, OR 41
Delhi, NCT 35
Lucknow, UP 34
Chandigarh, CH 32
Jaipur, RJ 28
Patna, BR 27
Guwahati, AS 23
Nagpur, MH 23
Sūrat, GJ 20
Bhopal, MP 18
Nashik, MH 18
Vadodara, GJ 18
Indore, MP 18
Dehra Dūn, UT 16
Kanpur, UP 14
Cochin, KL 13
Coimbatore, TN 12
Ludhiāna, PB 12
Jabalpur, MP 9
Allahābād, UP 8
Agra, UP 8
Vijayawada, AP 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • anandmarar Anand Marar (@anandmarar) reported

    @JioCare Jio Fibre down for the past 9 Hours. No response or estimation on when it will be fixed. Service Request Number SR000018NU0B

  • sk06_IND SK Singh 🇮🇳 #stayhome #staysafe (@sk06_IND) reported

    @reliancejio @JioCare when you will be customer friendly, it seems very unprofessional and irritating service by you guys. #reliance #JioFiber

  • tamiliniyan96 தமிழ்இனியன் (@tamiliniyan96) reported

    Worst internet speed @JioCare @JioChat

  • akk1503 akk (@akk1503) reported from PETROL BUNK ORR, State of Karnataka

    @JioCare I have ordered a new jio mobile from your website, but your delivery boy was asking more money. I have show that website has listed this amount. But he is not agreeing to it. I have called your customer care but call get disconnected in middle of discussion.

  • desi22ji २२जी (@desi22ji) reported

    @JioCare Shared al details as asked and have checked all steps mentioned for iPhone also … overall availability of network is weak in this village

  • JessicaKukreja Jessica Kukreja🇮🇳 (@JessicaKukreja) reported

    Hello I want to relocate my jio fibre, but the option is unavailable on My Jio app, and there's no way to relocate on customer care. @reliancejio @JioCare @JioChat

  • ShivaNeela5 Shiva Neela (@ShivaNeela5) reported

    Hi @reliancejio, I lost my sim card recently and I’m currently not in India. I asked my brother to get the sim. As the sim is registered on my name he couldn’t get the replacement. I can’t travel to India at the moment and I have emergency use with my sim. How can I get new sim.

  • AngadSingh_2004 Angad Singh (@AngadSingh_2004) reported

    @JioCare The bring the support of it and stop telling about alternative methods

  • iamankushd Ankush Dhingra (@iamankushd) reported

    @reliancejio @JioFiberVoice What is going on? I was a JioFibre customer from the past 2 years. At the time of booking, I gave Rs2500 as security deposit, which the executive told me is totally refundable. Now, when I disconnected my services, after 14-15 days, I got rs1500 only.

  • Nikhil1331 Nikhil Kumar (@Nikhil1331) reported

    Day by day network frequency is reducing. @reliancejio @JioCare Network vanish any time. Do something to improve this.

  • VivekShaurya5 Vivek Shaurya (@VivekShaurya5) reported

    I am trying to get a new @reliancejio fiber but i think they not need new customers. the customer service is so poor @JioCare CAN I GET A CONNECTION

  • PrabhsahibSingh Prabhsahib Singh (@PrabhsahibSingh) reported

    @JioCare Customer executive was incapable to resolve this issue. He was like “sir ye problem hai to hai, isme hum bhi kuchh nahi kar sakte” After that he asked me to get my number ported to some other operator. Thank you @reliancejio

  • Nishantnc7 Nishant chandel (@Nishantnc7) reported

    @JioCare when we are goin to get 4g data speed ? No resolution to customers

  • tamiliniyan96 தமிழ்இனியன் (@tamiliniyan96) reported

    @JioCare Have escalated this issue several times. For the past month or so it is like this only. For loading a simple webpage it is taking ages. We are paying money dude. It's not a free service. If you are not able to deliver good better don't deliver anything

  • duggalpranav Pranav Duggall (@duggalpranav) reported

    @reliancejio you guys have not come to rectify problem in Delhi even after more than 2 days and giving just fake promises and saying will coonectivity in ladakh what a joke @reliancejio @JioCare #worstservice #fake

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