Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 598
Bengaluru, KA 339
Delhi, NCT 271
Pune, MH 249
Chennai, TN 216
Hyderabad, TG 190
Kolkata, WB 173
Guwahati, AS 101
Ahmedabad, GJ 76
Patna, BR 76
Lucknow, UP 67
Cochin, KL 62
Bhubaneshwar, OR 60
New Delhi, NCT 54
Chhindwāra, MP 53
Ludhiāna, PB 45
Varanasi, UP 38
Coimbatore, TN 37
Jaipur, RJ 37
Nagpur, MH 34
Chandigarh, CH 32
Dehra Dūn, UT 31
Gurgaon, HR 31
Indore, MP 30
Bhopal, MP 30
Sūrat, GJ 24
Mangalore, KA 21
Shillong, ML 20
Imphal, MN 19
Noida, UP 17

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RaviRohilla32 Ravi Rohilla (@RaviRohilla32) reported

    @reliancejio I had hand overed fiber connection during the trial period on ¹st May due to face many problems while my online classes. But my amount (1500)still not credited in my account. Sent many mails to jio care but not getting appropriate response. Tell me what should I do

  • deepakjainca Deepak Kumar Jain (@deepakjainca) reported

    @JioCare @reliancejio @TRAI Internet not working since yesterday night. Facing problem. customer care executive refused to register the complaint inspite of repeated request. Need urger support to start the internet and improvement in behaviour with customer

  • _sinhaniraj Niraj Sinha (@_sinhaniraj) reported

    @JioCare your customer care is in hurry to disconnect the call...when called few minutes back...please take care of it...both incident are tarnishing the image of jio fiber in my mind...a customer for almost two years now....

  • gurubhai2015 Sanjeev Mishra (@gurubhai2015) reported

    @JioCare U have the worst coverage nationwide and the worst customer support service. If for one whole day the internet didn't work then u will return back money for that very day @reliancejio. Very disappointed,Will soon PORT.

  • tamil_parthiba Tamilarasan Parthiban (@tamil_parthiba) reported

    @JioCare @JioFiberChennai Very very worst customer service from jio fiber, while discussing in between disconnecting the call this happened 4 times by this morning.

  • AnkurTr99847346 Ankur Tripathi BJP (@AnkurTr99847346) reported

    @JioCare 9984734620 please solve my problem

  • sachinjstsachin sachin.T (@sachinjstsachin) reported

    @JioCare @JioFiberVoice @jio_fiber Your service is nightmare. Worst internet service I ever had. You have real unprofessional service engineers .

  • Anirbandas1977 Anirban Das (@Anirbandas1977) reported

    @JioCare Sad state of service..raised multiple tickets for wi-fi issue but your te has no clue and with no engineer visiting the site, I'm still left without internet and unable to continue working during a period where we're still WFH #jiofiberdown #poorservice

  • kritels Krishna Kanth (KK) (@kritels) reported

    @JioCare If you are to help, simply reply here. Why is it consuming 1.5 GB data to upload 284MB file. @TRAI

  • ianabil Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal

    Hi. I port my no. from Airtel to Jio on Friday. Last night the network appeared in Jio. But while calling, tele verification pin is being asked to put which I was supposed to get it in the alternative no. but I didn't get any pin. @reliancejio @JioCare

  • sudiptap51 Sudipta Pal (@sudiptap51) reported

    @reliancejio i have a subscription issue..call me back

  • rizzu20 Rizwana (@rizzu20) reported

    @JioCare Will the issue get resolved atleast today? Seems the service engineers never follow their scheduled slots in Jio - same experience at installation time as well:(

  • 00BTC00 WAGMI 🔺 (@00BTC00) reported

    @JioCare @chiragst81 Hello. We got new connection of Jio Fiber 2 weeks ago and it’s not working from last 1 week. Called to support many times and they keep assigning new service request and nobody’s fixing it. I regret a lot getting Jio over act or airtel. Never going to recommend anyone

  • Anirbandas1977 Anirban Das (@Anirbandas1977) reported

    @JioCare Sent the details in DM. 9yrs I was with Airtel, they used to resolve issue in 4 hrs no matter what. But had to change provider due to unavailability of Airtel FTH in the new society. @airtelindia #airtelfth please need you Herr desperately

  • newton0017 Newton Das (@newton0017) reported

    It's been so many days I dm @JioCare the details of my problem and till now no proper action is taken. Please tell if you can solve the problem or just gonna ignore this.

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