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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Aurangabad, MH 7
New Delhi, NCT 107
Chennai, TN 59
Hisar, HR 2
Kolkata, WB 130
Mumbai, MH 270
Varanasi, UP 17
Bhopal, MP 87
Shillong, ML 14
Sūrat, GJ 46
Jaipur, RJ 55
Dhanbād, JH 9
Chhindwāra, MP 257
Bengaluru, KA 147
Delhi, NCT 106
Kanpur, UP 20
Lucknow, UP 40
Morinda, PB 2
Vadodara, GJ 46
Jammu, JK 2
Gurgaon, HR 9
Ahmedabad, GJ 94
Nashik, MH 22
Chandigarh, CH 34
Bhīlwāra, RJ 3
Hyderabad, TG 99
Pune, MH 184
Patna, BR 59
Guwahati, AS 80
Āsansol, WB 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ManashFcb
    Manash (@ManashFcb) reported

    @JioCare ADDING TWO MORE DAYS. STILL NOT RESOLVED. When customers miss a recharge, you're quick to suspend services or send reminders. But when it's time for Jio to resolve a customer's issue, there's no urgency.

  • sidd93000
    Siddharth Kantharia (@sidd93000) reported

    Jio Fibernet Internet Connection failure from last one week more than 10 complains made there is no resolvance of problem. So Indifferent and unprofessional attitude. Always same problem no direct connect on customer care @reliancejio @JioCare

  • jaypadia08
    Jay Padia (@jaypadia08) reported

    @reliancejio @JioCare I am not going to pay a penny for current bill, also please cancel my connection and provide me with the refund the payment made in advance, it's been almost three weeks i made the relocation request, still not resolved.

  • Nrnjn
    Niranjan P (@Nrnjn) reported

    @JioCare @reliancejio Jio service has been terrible and it is a known fact. I would like to collect the refund for 7 days of outage plus the advance amount for my last recharge on a prorata basis as I have paid 6 months of advance. Failing which i will be forced to approach this matter legally.

  • dabir
    P.D 𝕏 (@dabir) reported

    @JioCare Terrible service, no resolution yet! No one in your company knows how to resolve. The service is still down!!!!

  • SatyarajP
    Satyaraj (@SatyarajP) reported

    @JioCare @reliancejio Why are you not responding to this issue from the last two weeks? Is this a known scam that your employees are doing? This has happened with hundreds of users, it seems, according to your Hyderabad Ramanthapur branch employee. #jioscam

  • MotaVipin
    ## Mota Vipin मोता विपीन ## (@MotaVipin) reported

    Very poor internet speed from last 8 days @reliancejio

  • TharunAntony
    Tharun k Antony (@TharunAntony) reported

    @JioCare Hi @everyone Total 3000 rupppees looted Jio Air fiber team, and service not provided, If any one plan to purchase Jio airfiber please understand my loss and rethink better other option RMN-9745601280 THARUN 50 + days waiting, They says agian please wait for solution

  • VishalV50241155
    Vishal (@VishalV50241155) reported

    @JioCare Internet not working for 3 days, kindly intervene.

  • Dead_Poetme
    Dead_Poet (@Dead_Poetme) reported

    @JioCare @reliancejio This is happening again and again. Today there is no network coverage from Morning 7 AM to 6.05 PM. Thats 11 hours!. Need serious attention. Horrible !

  • Fahadkinu
    Fahad kinu (@Fahadkinu) reported

    @JioCare @JioCare Day 11 and my #JioFiber is still down. Your engineer fixed it, but the connection failed again within an hour. Since 20 July, I’ve only received excuses and delays. Restore my service immediately and provide a refund/validity extension for the entire downtime.

  • Noida100
    Harsh (@Noida100) reported

    @JioCare I think your network more week than mine so you did reply after 2 hours, so sad to know about your pathetic condition 😣

  • KashmirInFocus
    Kashmir eServices (@KashmirInFocus) reported

    @JioCare @JioCare @jio_fiber what is fun now? when you don’t have update about a 6 day old escalated issue 87002 78724 is the last technician who took the setup. Now waiting for my refunds.

  • Sonug5
    Sonu ranjan (@Sonug5) reported

    @JioCare @reliancejio Stuck on the Jio Self-KYC page for a new SIM activation! Proceeded to the final payment stage, but the option to redeem a Jio Starter Pack E-Gift Card / Voucher is completely missing from the portal. Please fix this UI issue or guide me on how to redeem it.

  • aktheacharya
    Akshaykumar (@aktheacharya) reported

    Hey @reliancejio @JioCare @MoIB_Official Here in Kanvirdi Village Loacted in Lalpur Taluka Dist: Jamnagar We have Network issue still inception And Due to that I and all villagers Can't access the internet and call drop problem is hectic Kindly install new tower here ....

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