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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shimla, HP 4
Delhi, NCT 102
Chhindwāra, MP 263
Kurukshetra, HR 1
Rewāri, HR 1
Ahmedabad, GJ 94
Pune, MH 193
Pānīpat, HR 3
Jabalpur, MP 12
Mumbai, MH 276
Bengaluru, KA 142
East Delhi, DL 1
Āsansol, WB 6
Kolkata, WB 129
New Delhi, NCT 103
Rājkot, GJ 13
Bhopal, MP 88
Nashik, MH 23
Jaipur, RJ 55
Botād, GJ 1
Salem, TN 8
Hyderabad, TG 103
Chandigarh, CH 34
Vadodara, GJ 44
Hisar, HR 1
Bhubaneshwar, OR 40
Shiliguri, WB 17
Lucknow, UP 36
Guwahati, AS 79
Sūrat, GJ 45
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nitinkul7
    Nitin Kulkarni (@nitinkul7) reported

    @JioCare I reached support helpdesk 3 times , but no one was able to solve my issue with Jio AX3000 with JioFibre router, please provide proper contact no of your technical team who can resolve the issue around AX3000 and JioHome App #JiouniversalRouter

  • JioCare
    JioCare (@JioCare) reported

    @prabhusince89 @reliancejio Hi Prabhu, we never intend to let you down. We apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to (1/3)

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME

  • PatidarRutu
    rutu_patidar_ (@PatidarRutu) reported

    @JioCare We called your technician team, not get any reply. He didn't lift my call,i want talk to phone with you call me 7874278910. If you didn't solve my issue then i go to consumer court.

  • chhayank
    Chhayank Mehta (@chhayank) reported

    Hello @JioCare First you promise that engineer will come between 4 PM to 5 PM. Pic 1 When the time gets over you send a message that now technician cannot come and again ask me to reschedule. Pic 2 What kind of service is this? So I have to keep rescheduling & you will never send a technician? Either restore the service or face consumer forum. Absolute disgrace.

  • rainasheetal
    Sheetal Raina (@rainasheetal) reported

    @reliancejio @JioCare Should be penalized. Now at this point 2 things are clear. Point 1 : If Jio wants to help they can but they choose not to help. Point 2: They just want to sell, make money and not help, not clarify things and let loyal customers suffer for months together. Unprofessional way.

  • mohamedeshakoff
    Mohamed Eshak (@mohamedeshakoff) reported

    @JioCare No I want to cancel don't tell repeated things Kindly cancel don't try to convince me And process the full refund

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shradha, all these 2+ months so many SR's no outcome same reply while asking for the update, NO REFUND SAME CIRCLE OF FOOLING. ENOUGH TRANSFER THE REFUND TODAY OR WHO HAS CONFIDENCE OF RESOLUTION LOAN ME REFUND AMT BY GPAY, ELSE SAY IT TODAY THAY REFUND WILL NOT COME

  • vinaycodeshere
    Vinay Dhyani (@vinaycodeshere) reported

    Dear @airtelindia, I'm from Dehradun and I'm facing a serious network issue. My Airtel SIM doesn't work inside my home or in my locality, but it works fine once I go outside the area. Please fix this soon, or I'll port my number to @reliancejio. #airtel #networkissue #jio

  • kalseavinash06
    🇦 🇻 🇮 🇳 🇦 🇸 🇭 🇰 🇦 🇱 🇸 🇪 (@kalseavinash06) reported

    @JioCare very frustrated with your internet service

  • israrulhaquejsr
    MOHAMMAD ISRARUL HAQUE (@israrulhaquejsr) reported

    Is this is your service your visiting engineer timing is 5pm now is 8pm but still he didn't come @jio_fiber @reliancejio @JioCare

  • RajendraKadu16
    Rajendra Kadu (@RajendraKadu16) reported

    @JioCare I have two upcoming plans for my jio number. But IVR on your number 1991 is not allowing me to activate these plans. Now I am getting only 64 mbps speed. If the issue is not solved immediately I may migrate to another operator.

  • Ibn_a_Batuta
    Pankaj Kerni (@Ibn_a_Batuta) reported

    @JioCare Your technician came & he said there is no 5g coverage & hence there will be internet problem.

  • prabhusince89
    Prabhu (@prabhusince89) reported

    @JioCare Can't assign one engineer to fix the issue?

  • alok4u4ever
    alok.... (@alok4u4ever) reported

    @JioCare it seems like you people are exhausting the initial 3 month's time which I have paid for, the monthly collection will start. After 70 days 70% of data left & it will lapse. I am using mobile data for my use and even posting these. Worst network and service by JioFiber.

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