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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 252
Nagpur, MH 32
Shimla, HP 5
Jodhpur, RJ 6
Lucknow, UP 36
Sūrat, GJ 35
New Delhi, NCT 113
Hyderabad, TG 112
Pune, MH 173
Jaipur, RJ 60
Ahmedabad, GJ 78
Bhubaneshwar, OR 40
Bhiwāni, HR 3
Bengaluru, KA 158
Delhi, NCT 93
Raipur, CT 11
Indore, MP 68
Aurangabad, MH 10
Chennai, TN 67
Mumbai, MH 276
Bhopal, MP 92
Coimbatore, TN 20
Thiruvananthapuram, KL 16
Guwahati, AS 76
Shiliguri, WB 19
Kolkata, WB 149
Agra, UP 22
Kanpur, UP 27
Sambalpur, OR 1
Patna, BR 57
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • spritualguy2
    Priyanshu sharma (@spritualguy2) reported

    @reliancejio And then I just received a message that engineer will visit tomorrow at 11Am and again I'm trying to reach customer care. Just computer saying a same script again and again and call get hanged after 30 sec automatically..

  • varunvj2k
    Varun Leo (@varunvj2k) reported

    Not resolved yet @reliancejio @JioCare Superr service waste of money 👍🏻

  • VrajeshKotecha
    Vrajesh Kotecha (@VrajeshKotecha) reported

    @JioCare I got this answer from your side. Right now jio engineer is at my home. He checked and confirmed that every connection is good. The issue is from the server side. I think something is wrong with your system. I recharged yesterday and it accumulated in advance payment.

  • Sendhurkarthik
    Sendhurkarthik (@Sendhurkarthik) reported

    @JioCare Day 3. Still no response @JioCare Very nice service 👍

  • _reddyPramod
    reddi (@_reddyPramod) reported

    @JioCare What kind of system is that where the jiocare itself is being restricted ? You guys take the customer for a fool?

  • kaamnet
    kaamnet (@kaamnet) reported

    This is not the level of support customers expect from @reliancejio and @JioCare , especially when people depend on the internet for work. Can someone please take ownership of this issue and provide an actual update instead of automated replies?

  • Monit_thakkar
    Monit Thakkar (@Monit_thakkar) reported

    I booked Jio fiber Relocation service 1 week ago and confirmed slot 12PM-1:00PM today by paying 1200 INR, till now nobody reached out to me , i am shifting house tomorrow, this is totally unprofessional, whats the point of picking a spot 1 week before ? @reliancejio @jio_fiber

  • Prince_Singh_27
    Prince Singh (@Prince_Singh_27) reported

    @JioCare Thank you team, appreciate the response from x platform team. I know had to cancel the connection due to on ground team not doing their part.

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    I’m still running behind @JioCare and Vikas from your call center rendering pathetic service and I need some one to come and fix the internet issues and why still no engineers are assigned it’s been 16 hours since I have opened the support ticket? @RIL_Updates @_MukeshAmbani

  • _sDheerendra
    Dheerendra Singh (@_sDheerendra) reported

    Dear @JioCare I'm using a Jio Bharat V4 Keypad phone. The designated recharge plans for this kind of Phone/Sim are not working on My jio app and any other third party recharge apps. I want real human support from your side. Please DM me. Thank you

  • ramsingh251
    Ram Prakash Singh राम प्रकाश सिंह (@ramsingh251) reported

    @JioCare My Air Fiber not working 🚫 Please help me

  • hiteshnahar3
    Hitesh Nahar (@hiteshnahar3) reported

    @JioCare I've been hearing "please bear with us" for days. The service worked only for a few hours yesterday and is down again today. Temporary fixes are not a solution. Please provide a permanent resolution and a realistic timeline. @JioCare @reliancejio #JioAirFiber #PoorService

  • tallanikhil
    tallanikhil (@tallanikhil) reported

    @JioCare I’ve called your customer care 25–30 times in the last 11 days. Every single call ends with the same line: “Technical glitch, our backend team is fixing it.” If nothing has changed in 11 days, at least stop repeating the same excuse. This is not customer support.

  • ashish_singh51
    Ashish Singh (@ashish_singh51) reported

    @JioCare hi @JioCare, its not yet installed, pls cancel the request and refund me the amount

  • guru_dp
    Dharmesh Prajapati (@guru_dp) reported

    @JioCare I was assuming I only had data issues now I realise its even the phone connectivity issues I have from the earlier replies from JIO support which says they tried calling me and were unable to reach me

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