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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kanpur, UP 18
Bhubaneshwar, OR 42
Mumbai, MH 268
Latur, MH 8
Āsansol, WB 9
Haridwar, UT 5
Chhindwāra, MP 264
Lucknow, UP 41
Delhi, NCT 110
Patna, BR 60
Hyderabad, TG 102
Shillong, ML 16
Cochin, KL 20
Kolkata, WB 122
New Delhi, NCT 111
Warangal, TG 2
Raurkela, OR 8
Nagpur, MH 30
Faridabad, HR 2
Pune, MH 175
Bhopal, MP 94
Ahmedabad, GJ 96
Chandigarh, CH 36
Guwahati, AS 75
Kawardha, CT 2
Ludhiāna, PB 5
Ranchi, JH 8
Sūrat, GJ 47
Dhanbād, JH 8
Jaipur, RJ 52
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AravindSridhara
    Aravind Sridharan (@AravindSridhara) reported

    @JioCare SR00003D7GP7 - No response for 24 hours now. Why is it taking so much time just to have someone look into a report? I have paid over 15k INR for 365 days of service and so far have lost more than a week of service due to all this disruptions. Help.

  • Ayush_lakum18
    Ayush 18 (@Ayush_lakum18) reported

    @JioCare Still getting no response. Yesterday my airfiber caught fire and it burnt my entire wiring. I'll post send you pictures my complaint report

  • ajitakumarmalik
    Ajita Kumar Malik (@ajitakumarmalik) reported

    @JioCare @JioCare @reliancejio Could you Please DM me when can I get my service back??

  • urstrulyMoulali
    Call me Moula 🌶 (@urstrulyMoulali) reported

    @JioCare @reliancejio My JioAirFiber service was down for 4–5 days due to a network fault. I was promised a refund/extension, but now customer care claims my tickets are ineligible. Please open a priority escalation ticket and credit the outage days to my account.

  • SaquibFraz2
    Saquib Fraz ثاقب فراز (@SaquibFraz2) reported

    @JioCare Dear Customer, With reference to Service Request number SR00003CTT7H for your JioFixedVoice Number connection having JioFixedVoice Number +91XXXXXX0681, we have scheduled an appointment with a Jio service engineer at your premises on 06-Aug-2026 between 11:00:00 - 12:00:00.

  • Rahul__Pushpan
    Rahul (@Rahul__Pushpan) reported

    @JioCare am from Perumal Kovil St, cholambedu, Thirumulaivoyal, Chennai-62. I tried to install a jio air fibre but the service person informed me that only for my street no signal there and I asked him if there was any option, he replied back like it's upto jio. Please consider

  • _akshat2305
    Kumar Akshat (@_akshat2305) reported

    @chinmay_purav @JioCare Now these scam messages also got the XYZ-S (service tag)

  • ManishKanti1
    Manish Kanti (@ManishKanti1) reported

    @JioCare Please tell me the resolution timeline.

  • Rawatnitin85
    Nitin Rawat (@Rawatnitin85) reported

    @JioCare what is the issue with you all guys.. such a bad network ever I have in my handset… worsening day by day.@TRAI @_MukeshAmbani

  • AvinashKrVish
    Avinash Kr. Vishwakarma (@AvinashKrVish) reported

    @JioCare Hi.... Jio What happened to my internet issue request no. SR00003BJ2HT? It is remain same, no improvement. I'm not able to use your jio app to ask about the status of my issue to support. So I'm texting here. #jio @JioCare

  • MaaGaytricsc
    MAA GAYTRI ONLINE SERVICES (@MaaGaytricsc) reported

    @JioCare Please resolve my issue, and I will delete the post.

  • raizooi
    Piyush (@raizooi) reported

    @JioCare This is not the issue related to connectivity. Please read the query again

  • Rohit_Pandeyy
    ROHIT (@Rohit_Pandeyy) reported

    Jio Support, it's been 4 days and you're still calling it a temporary network issue in my area. Barely 1 signal, and neither 4G nor 5G works properly. How long is this temporary issue going to last? At this point, Airtel seems to provide much better service. @JioCare @airtelindia

  • nayakroshan1
    roshan (@nayakroshan1) reported

    @JioCare @DoT_India for a service that has not been provided. Please treat this as an urgent matter.

  • SK_Jhajhra
    Surendra Jhajhra (@SK_Jhajhra) reported

    @JioCare @JioCare Why is your team incapable of scrolling up? You have my entire complaint history (Ref MR0001NQTYEC) in the DMs, yet you stall by asking one question at a time. Stop these cheap cat-and-mouse tricks. Read the chat, ask everything at once, and actually send an engineer.

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