Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 276 |
| Pune, MH | 170 |
| Kolkata, WB | 148 |
| Kanpur, UP | 27 |
| Chhindwāra, MP | 251 |
| Delhi, NCT | 90 |
| Mangalore, KA | 5 |
| Guntur, AP | 1 |
| Guwahati, AS | 75 |
| Indore, MP | 70 |
| Jaipur, RJ | 59 |
| Nashik, MH | 18 |
| Dehra Dūn, UT | 31 |
| Jabalpur, MP | 17 |
| Bhopal, MP | 94 |
| New Delhi, NCT | 111 |
| Hyderabad, TG | 114 |
| Bengaluru, KA | 156 |
| Latur, MH | 3 |
| Patna, BR | 60 |
| Raipur, CT | 11 |
| Ahmedabad, GJ | 89 |
| Varanasi, UP | 17 |
| Ludhiāna, PB | 11 |
| Panaji, GA | 6 |
| Ujjain, MP | 2 |
| Bhavnagar, GJ | 1 |
| Vadodara, GJ | 26 |
| Gwalior, MP | 1 |
| Maihar, MP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Unknown Man🇮🇳 (@imravipatil) reported@JioCare Ok then see you in future been customer of @reliancejio the day of its launch that too 5 connections. Happy to port out.
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DeepCantCode (@DeepCantCode) reported**** @reliancejio @JioCare bcs of your ****** customer service I lost a opportunity 10-20 email raised trying to call customer service but thanks to your ****** bot for no help Weasted my opportunity **** you don't use this ****** service
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ramesh (@rameshsheelam) reportedReceived 100+ “Rest assured” and “We’ve escalated your case” messages in 65+ days. Still waiting for a refund. Looks like the word “refund” doesn’t exist in the Jio customer support dictionary. Well trained, @JioCare
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Chandra Shekhar (@ec_shekhar) reported@JioCare I writing this to inform you how pathetic is Jioairfiber service is. This is regarding the connection bearing# 4031775175 at Hyderabad. Ennumber of service requests raised that the TV channels aren't working properly for over 2 months yet the problem continues
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Raja singh (@Rajasin71029719) reportedMy jio fiber is not working since yesterday when I'm calling to customer care it's sent automated message. Dear Customer, We are currently experiencing temporary service issues with Jio AirFiber in your area.@JioCare @jio_fiber @reliancejio
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Bhavik Purohit🇮🇳 (@bhavikpurohit23) reported@JioCare I had raised a ticket for frequent disconnections in my airfiber broadband net. An appointment was scheduled but no one came to visit the site and also the ticket was closed showing resolved. Pls do the needful in actual so that my issue can be resolved.
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Diwakar (@reachdiwakar) reported@JioCare 1. Why the service was disconnected? 2. For which month this pending due bills were generated?
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rahul kishor singh (@kewtaliya) reported@JioCare I have contacted that person so many time, I booked to install new connection also but no one come every time they cancle my booking, I am very disappointed with jio care, no solution have I received from customer care also , the sales representative nom. Is 7022446643
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Jha Akankshit (@akankshitjha22) reported@JioCare No internet since last 24 hours. Keep testing customer's patience. In the last 30 days, we had no internet access for around 10 days. But, your shameless company takes no responsibility and pays no heed to our complaints. You just have a template of replies, that you just paste.
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Jatin (@nofearjatin) reported@JioCare I have engaged another agency and installation has been completed. Please cancel my order and process refund against same.
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Hakim Ali (@Hakimwarsibhira) reported@reliancejio network outage in Bhira, Lakhimpur Kheri (UP East). For the last several months, the network goes down for 2–3 hours every day. Hundreds of users are planning to port due to poor connectivity. Kindly resolve this urgently. #Jio #NetworkIssue #LakhimpurKheri
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Ashok Gupta (@gupta_ashok) reported@JioCare I have shared the screenshot and you can clearly see that there is no option to reschedule or call or track service request since the service engineer is not assigned till now how can I track or call the service engineer do not give prototype reply.
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raj adhia (@raj_adhia) reported@JioCare Coz I have installed a week ago paid 3 months advance and now it has not been working since 4 says see the screenshots and your customer support team has even refused to refund and they don’t know when the issue will be resolved @reliancejio @jagograhakjago
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Kamal Nuhiwal ⚓ (@kamalnuhiwal) reported@mukeshambani566 @reliancejio @JioCare Sorry to inform, no schedule has been received so far. It was never been expected from a company backed by PM of the country.
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CS SINGH SAAHIL JITENDRA (@soulfullofkindn) reportedIt’s been days since the rains cooled off, but @JioCare 5G is still down at my house. Getting <10mbps in just one spot, forcing me onto 4G. Exhausting my 2.5GB daily limit is a nightmare when 5G is supposed to be unlimited. Please resolve! PIN: 401209
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