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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 59
Ludhiāna, PB 17
Mumbai, MH 126
Kanpur, UP 29
Bhopal, MP 40
Chennai, TN 62
Lucknow District, UP 1
Bengaluru, KA 105
Kolkata, WB 117
Bhubaneshwar, OR 24
Gurgaon, HR 7
Guwahati, AS 49
Varanasi, UP 18
Pune, MH 122
Imphal, MN 9
Cochin, KL 15
Delhi, NCT 62
Pathanāmthitta, KL 4
Patna, BR 44
Indore, MP 18
Coimbatore, TN 13
Ahmedabad, GJ 59
Hyderabad, TG 62
Bilāspur, CT 1
Nashik, MH 17
Allahābād, UP 8
Nagpur, MH 16
Sūrat, GJ 14
Lucknow, UP 41
Jaipur, RJ 35
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amitftxtar
    Insights by Amit 🇮🇳 (@amitftxtar) reported

    @JioCare You are asking me for a screenshot of the email YOUR team sent to me? Does @reliancejio not keep records of its own fraudulent communications? This is a pathetic support system. (2/15)

  • connect_roshan
    ROSHAN NARAYAN MISHRA (@connect_roshan) reported

    @JioCare But no support for stb change. No one visit my home for service yet

  • sahilashish789
    Sahil (@sahilashish789) reported

    @JioCare Still not completed.... I would rather suggest you to please cancel it... So that I can have full clarification... It is so much annoying that after 15-17 days in today's time u r making customer wait for so long....

  • ritrisha
    Ritrisha RC (@ritrisha) reported

    @JioCare Do your excs lack basic comprehension skills? Which part of "I already have a connection and this pass was wrongly sold to me under lack of information and this I'D LIKE A REFUND" did you not understand? @JioCare @reliancejio Cancel the recharge and release a refund ASAP

  • rk724466
    Rohit Kumar (@rk724466) reported

    @JioCare or initiate a full refund of my payment. Please stop sending repeated automated replies and provide a final resolution urgently.

  • myselfamrit
    Amrit Thiara (@myselfamrit) reported

    @JioCare I got this sms .... Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001D0FAZI is scheduled on 28-Apr-2026 between 13:00:00 - 15:00:00. You will receive an Order completion code after PLAN2BUILD.

  • Adityaguru4134
    Aditya guru rao (@Adityaguru4134) reported

    Today, when I contacted support again, the agent (Suma) disconnected my call without providing any resolution and redirected me to feedback instead of assisting. Additionally, the local engineer’s behavior has been extremely unprofessional and rude. @JioCare @reliancejio

  • Furqan__Aslam
    Furqan Aslam 🐦 (@Furqan__Aslam) reported

    @reliancejio I called your customer care from 7780938615 number I told him about 5g network issue. He threatened me that I am talking to you otherwise I have other things to do. I will shift from jio to vi or airtel if my grievance is not resolve. I pay 350 monthly

  • azar_shahul
    azar (@azar_shahul) reported

    @JioCare @reliancejio SR000031nxip was marked “resolved,” but the issue persists. Another complaint (SR000034j3jv) raised yesterday was also closed without resolution. This is the heart of Ernakulam, and such service is unacceptable. Screenshots are attached for reference.

  • chintuspeaks
    DEBAPRIYA PANDA (@chintuspeaks) reported

    @JioCare @reliancejio internet down from last day । Done with you

  • tanvibutt1920
    🆃🅰🅽🆅🅴🅴🆁 🆈🅾🆄🆂🆄🅵 (@tanvibutt1920) reported

    My JioAirFiber has been down for 4 days! 😩 Each call to @JioCare gets the same "engineer will visit today" line, but no one ever shows. How can I work without internet? Do you only care about new bookings? 😡 @reliancejio @JioFiberVoice Complaint ID: SR000034IL63 😤 #JioFiber

  • SoumendraDey5
    Soumendra Dey (@SoumendraDey5) reported

    @JioCare @reliancejio I have a existing jio fiber connection but i want to change the billing name and want to know the procedures for it but am unable to contact any executive its always the auto generated mails sms and ivr please reach out to me regarding this issue

  • mt1118901919
    Manish Tulsiani (@mt1118901919) reported

    unsatisfied with the speed of your customer support. i am a google one member and use gemini to create stock research reports. its been more than 10 days since my gemini is not working. my work is being affected badly. team response is very slow. @GeminiApp @reliancejio

  • TechTurbanator
    Arsh (@TechTurbanator) reported

    Funny and Frustrating Stuff by Jio. My wifi was running at 10 MBPS and we have a plan of 30MBPS. Technician came and tried to fix it. Now the speed is just 5 MBPS. Absolutely legendary stuff by @reliancejio @JioCare

  • amitftxtar
    Insights by Amit 🇮🇳 (@amitftxtar) reported

    @JioCare Ye raha saboot: IDFC Service Request 1148109880 ke mutabiq account band hai. Band account mein refund "Success" kaise dikha raha hai aapke system mein? Ye Technical Fraud hai. (4/15)

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