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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 28
Shiliguri, WB 6
Kolkata, WB 107
Hyderabad, TG 58
Mumbai, MH 126
Shillong, ML 10
Chennai, TN 59
Guwahati, AS 44
Ahmedabad, GJ 59
Delhi, NCT 55
Vadodara, GJ 14
Chhindwāra, MP 47
Trichūr, KL 3
Yamunānagar, HR 1
Pune, MH 114
Kharagpur, WB 2
Bengaluru, KA 104
Guntur, AP 2
Bhubaneshwar, OR 23
Dehra Dūn, UT 23
Meerut, UP 12
Varanasi, UP 14
Bhopal, MP 36
Panaji, GA 6
Lucknow, UP 35
Nashik, MH 14
Agra, UP 10
Patna, BR 49
Jamshedpur, JH 2
Latur, MH 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nhk_varma
    nhkv (@nhk_varma) reported

    @JioCare The exact problem is - Across the major areas in top cities like Hyderabad, Bengaluru - your network shows 5G or LTE bars - calls will work but internet doesn’t work. Even in rural its the same case. Hence, have to rely on Airtel as backup in second sim slot.

  • sangeetpanwar18
    Sαηgєєт Pαηωαя🇮🇳 (@sangeetpanwar18) reported

    @JioCare I have an unlimited Jio 5G plan; despite this, it is showing that my data has run out, and I am not receiving any 5G network signals—even though Jio's 5G network is working on my other mobile phone.

  • AmitOfficial977
    Amit Kumar🇮🇳 (@AmitOfficial977) reported

    My JioFiber connection has been down since yesterday evening, and despite multiple follow-ups, I’m only getting generic replies with no confirmed visit time. Now the appointment is pushed to 27th—completely unacceptable. Need urgent resolution today, not excuses. @JioCare

  • IloveTroubles
    ankit chauhan (@IloveTroubles) reported

    @reliancejio @JioCare pls help

  • akash_t3
    Akash Tyagi (@akash_t3) reported

    @JioCare Dear Customer,This is to inform you that your JioFiber Service Request No. SR0000342X7P for has been successfully processed. Dear @JioCare stop this bullshit. No one contacted,no resolution and service request is processed.If you cannot resolve, please cancel and give refund

  • nee12397
    Neel Shah (@nee12397) reported

    @JioCare No another problem with router. Only data is not added. I made frst time payment, no service is update. I made second time payment today, then service updates. Lose my money energy and time Please explain way of working to your customer care service team.

  • sanjay35786
    sanjeeb Agarwal (@sanjay35786) reported

    @JioCare @JioCare my air fiber problem is solved But what technician taking 300 rupees for service But I didn't resevie any bill or prove I have alredy proof of am giving 300 If your didn't give proper reason for 300 rupees I will file complain consumer portal

  • iharshvardhana
    Harsh Wardhan (@iharshvardhana) reported

    .@JioCare @reliancejio Extremely disappointed with Jio service. I’ve raised multiple network complaints, but there has been zero resolution. Promised vouchers at the time of connection were never provided. When I contacted customer care..

  • hari8769989915
    ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported

    @JioCare Not help for employee jio fiber

  • Gracy2914
    Gracy Vijay (@Gracy2914) reported

    @JioCare Is it that costly or difficult for one engineer? What is the hell problem now? I'm beyond frustrated already waited again for 2 days and you people are taking your own sweet time

  • abhayvthakur
    Abhay (@abhayvthakur) reported

    @JioCare @jio_fiber is there any issue with the internet? It seems both 2.5 and 5 bands wifi are not working at all. Happening frequently since yesterday. Please help.

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    @vaibhav4533 @JioCare @reliancejio Port out... Simple join the better network #mnp #portout

  • heliotair
    Heliotair (@heliotair) reported

    @JioCare Can you staff enough English speaking folks? Even after selecting english language, people are routing me to Hindi speaking staff who are clueless about problem due to language barrier.

  • Chandan1Chauhan
    Chandan Chauhan (@Chandan1Chauhan) reported

    @JioCare Your internet speed is very poor and hopeless. Your service is very bad. I am very happy with the internet speed and service I am getting from your competitor. Please help me close this connection urgently

  • sain_abhis25955
    ABHISHEK SAIN (@sain_abhis25955) reported

    @reliancejio @JioCare I recharged my Jio number with a plan that showed Hotstar subscription benefit during recharge and in transaction details. But in MyJio app, the subscription is missing. Customer care says late recharge after expiry, which is contradictory. Pls resolve issue

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