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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 171
New Delhi, NCT 91
Pune, MH 117
Delhi, NCT 76
Jabalpur, MP 11
Patna, BR 54
Jaipur, RJ 65
Ranchi, JH 16
Dehra Dūn, UT 28
Coimbatore, TN 16
Bhubaneshwar, OR 27
Bhopal, MP 74
Chennai, TN 62
Lādnūn, RJ 1
Bengaluru, KA 129
Mumbai, MH 173
Sūrat, GJ 20
Indore, MP 43
Ludhiāna, PB 21
Chhindwāra, MP 192
Nashik, MH 15
Ahmedabad, GJ 81
Jamshedpur, JH 6
Buddh Gaya, BR 1
Dimāpur, NL 11
Varanasi, UP 26
Jodhpur, RJ 12
Cochin, KL 17
Hyderabad, TG 86
Guwahati, AS 70
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bodiyaar
    Adv.அஇரா..BE,LLB. (@bodiyaar) reported

    @JioCare raised complaint two days back for internet issue in fiber,still no one has responded.worst and hateful service.time to quit.@reliancejio #jio #reliance #internet

  • harshalk75
    Harshal Maru (@harshalk75) reported

    @JioCare I am unable to register a complaint as it say there has been network issues with jio fiber in your area wadala for last 7 days.I am not even able to talk with any representative or jioairfiber

  • palashSharma_
    Palash Sharma (@palashSharma_) reported

    JioFiber down for 10+ days in Indore. Multiple SRs ignored. Escalated to Appellate on 6 June via email (SR0000377Y07). No resolution yet. @JioCare please help urgently.

  • riyazahmad2321
    Riyaz ahmad (@riyazahmad2321) reported

    @JioCare shared information with this hope that your tech team will resolve the low internet speed and network connectivity issue asap...

  • soumyapradhan13
    @soumyapradhan (@soumyapradhan13) reported

    @JioCare Every alternative day I am facing internet issue. Neither you are sending your executive nor giving me permanent solution. Better take your product back,I am going for Airtel fibre

  • BoredRoomComedy
    Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported

    @reliancejio @JioCare we paid for a set top box but no one is coming to install. Customer care is rude and does not bother to give update. Keep giving new install dates for which we keep schedule on hold and no one turns up. Very unprofessional @MoitOfficial

  • Jagrutnagrik24
    SamanyaManus2027 (@Jagrutnagrik24) reported

    @reliancejio @jio_fiber @_MukeshAmbani my jio fibre connection is not getting resolved.I have put 4 complaints but still not getting resolved Stop box has been changed but adapter is still not changed My previous complaint has been cancelled without any information sms msg recd

  • abhinavCPsingh
    Abhinav CP Singh (@abhinavCPsingh) reported

    @JioCare @reliancejio @JIOAIRFIBERIN My air fiber box continuesly reboot automatically. I contacted many times customer care but not getting proper solution.

  • rmk546
    Mallikarjun (@rmk546) reported

    @JioCare @reliancejio Iam facing the permanent loss of my mobile number of 20 years because I am currently abroad in the USA.Despite reaching out,I'm told reactivation is only possible if I'm physically in India by July 6. Is there any other solution who are temporarily overseas?

  • SakthiLokesh
    Sakthi Lokesh (@SakthiLokesh) reported

    @JioCare @reliancejio we are constantly being bullied by one JIo JFE , he is not visiting the address and just asking money to do his work. I am really tired of your nonsense complaint system. 6 days of following up still no action taken.

  • peeceema
    peeceema (@peeceema) reported

    @JioCare Another chatbot! I have already filed Complaint with consumer helpline

  • dashing200891
    Dhruv Jain (@dashing200891) reported

    @reliancejio @JioCare, guys you have the worst customer support I have ever seen. Today is the 3rd day of raising a service request, we still have no resolution. Moreover, why does the system assign an engineer in the late evening hours, when no one would actually come?

  • Stephen_D86
    Stephen Daniel (@Stephen_D86) reported

    @reliancejio Why can’t your customer care team take some ownership of a problem, 3 complaints in 15 days and still the same lines. Call us on 1800… Pathetic services and brunt denial of escalation to TL/Manager

  • Shubham4927
    Shubham Singhal (@Shubham4927) reported

    @JioCare Plz do solution or disconnection as soon possible. Plz check DM for issue.

  • manishk_alra
    Manish Kalra (@manishk_alra) reported

    @JioCare service request for non functional Internet logged for a 11am-12noon service visit still showing awaiting engineer assignment. Can an engineer be assigned so the service request could be attended? AI bots can’t handle all service issues

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