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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 49
Ludhiāna, PB 17
Kolkata, WB 80
Lucknow, UP 31
Delhi, NCT 45
Ahmedabad, GJ 53
Bengaluru, KA 95
Shillong, ML 9
Nāgercoil, TN 1
Pune, MH 122
Bhopal, MP 32
Chhindwāra, MP 29
Ranchi, JH 9
Bhubaneshwar, OR 22
Allahābād, UP 5
Jaipur, RJ 35
Gorakhpur, UP 1
New Delhi, NCT 51
Kanpur, UP 26
Patna, BR 45
Jalandhar, PB 2
Pathanāmthitta, KL 3
Sūrat, GJ 18
Chandigarh, CH 26
Bareilly, UP 3
Mumbai, MH 132
Chennai, TN 62
Pānīpat, HR 4
Nālanda, BR 1
Mumbai Suburban, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • radhesyam1981
    radhesyam (@radhesyam1981) reported

    @JioCare One of worst service. Can you please let me know how to cancel the connection

  • Harish04518669
    HARISH (@Harish04518669) reported

    @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

  • tripathivish
    Vishal Tripathi (@tripathivish) reported

    Register complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.

  • Harshit_2696
    Harshit Sharma | हर्षित शर्मा (@Harshit_2696) reported

    @JioCare @JioCare my issue is still not resolved even after multiple follow ups, the recharge done is not against a wrong number, the transaction was done for genuine number only but the status is still not reflecting and my concern is not addressed. @TRAI kindly help..

  • GopalBhaire
    Gopal Bhaire (@GopalBhaire) reported

    It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

  • foolsmanual
    Unaccompanied Thinking (@foolsmanual) reported

    @JioCare My jio fiber account says data exhausted. I click on add data button in my jio app App redirects me to recharge ISD call package of ₹502/₹501 in hurry i pay for 502 pack which i never wanted but was looking for ad on data. Now i have lost my 502 rupees to jio

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @JioCare @JioCare My JioFiber connection (No. 7513163258) was already disconnected and all devices/router were picked up around Feb–Mar, but billing of ₹547.53 is still showing. I was also facing low-speed issues earlier. Please close the account and waive the incorrect charges

  • vikalp_378
    vikalp !🇮🇳 (@vikalp_378) reported

    @JioCare @reliancejio hii, why I am not able to do mobile recharge for my Father phone that is jio Bharat phone , I am trying to from all upi aap but it say it's jio bharat plan kindly select other, any solution?

  • Hyperx700
    Rachit (@Hyperx700) reported

    What the hell is going on with Jio Fiber internet it's been 3 days since fiber service are down in my area do I pay for a whole month so that I can get services for only 27 days no one to talk no accountability nothing just hopelessness @JioCare

  • MintuGh33264335
    Mintu Ghosh (@MintuGh33264335) reported

    @JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.

  • ChhoteyLalSinng
    nk rajput (@ChhoteyLalSinng) reported

    @reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!

  • MeMy81106594
    m (@MeMy81106594) reported

    I'm here to put a complain about the network issues in my area. For past 2 days I'm facing network fault any time in the day. It just happens multiple times in a day. Please pay proper attention @JioCare @reliancejio . I have already complained but no one is listening. @JioCare

  • MizanurMondal
    Mizanur Mondal (@MizanurMondal) reported

    @JioCare @JioCare It is very unfortunate that despite many complaints, Jio 5g and 4g services are very bad in my area. Will this problem ever be solved? Whenever complaints are made, only false promises are given.😔

  • foolsmanual
    Unaccompanied Thinking (@foolsmanual) reported

    @JioCare would fool you into buying ISD pack and when you ask to cancel the plan they say ISD pack cant be cancelled It is systematically scamming customers into purchasing plans which are totally useless for them !

  • Khemka_RK
    RKK 🇮🇳 (@Khemka_RK) reported

    @JioCare @reliancejio @AkashMAmbani We are not interested in continuing the connection anymore. Despite repeated follow-ups, the issue remains unresolved.Kindly proceed with immediate disconnection, remove installation & process refund for the unused period without further delay.

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