Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indore, MP | 30 |
| Bhubaneshwar, OR | 23 |
| Pune, MH | 120 |
| Lucknow, UP | 43 |
| Hisar, HR | 5 |
| Hyderabad, TG | 84 |
| Vadodara, GJ | 22 |
| Chhindwāra, MP | 123 |
| Kozhikode, KL | 5 |
| Mumbai, MH | 147 |
| Bengaluru, KA | 125 |
| Chennai, TN | 58 |
| Chandigarh, CH | 31 |
| Durgapur, WB | 9 |
| Guwahati, AS | 60 |
| Raipur, CT | 5 |
| Patna, BR | 54 |
| Bhopal, MP | 52 |
| Kannur, KL | 3 |
| Arang, CT | 3 |
| Delhi, NCT | 71 |
| Agartala, TR | 2 |
| Kālna, WB | 2 |
| Bānposh, OR | 5 |
| Varanasi, UP | 25 |
| Coimbatore, TN | 15 |
| Jaipur, RJ | 50 |
| Kolkata, WB | 141 |
| Hāora, WB | 1 |
| New Delhi, NCT | 80 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Osho Goel (@Oshox3) reportedWhat's the status update on this SR000035XOEN 10 days old connection & it hasn’t worked properly even for 10 hours! Your team keeps opening & closing tickets daily without resolution. Fix this ASAP or take back your box & refund immediately. @JioCare @reliancejio @reliancegroup
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SHANU SRIVASTAVA (@SHUBHAMSHANU02) reported@AkashAmbani @JioCare @RelianceJio Shunted by your team for 1 MONTH! Rs 1200 taken on 17 Apr (Order: NO0001D08GD8), but NO installation done. Now team closed my SR: SR0000355P5V lots of Time saying "assigned to future date" Fraud & pathetic service. CANCEL & REFUND MY MONEY NOW
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Annual (@Annualive) reported@JioCare @AkashMAmbani I want to discontinue ur service n refund my balance amount of rental charges else get used to my abuses to call centre n social media team for next one month u @AkashMAmbani
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Saumitra (@Bharatvars) reported@reliancejio @RCBTweets I was explicitly promised by booking agent and confirmed by jio customer care that I would receive vouchers of equivalent value (₹1,200) as part of the joining offer. However, despite the passage of half a year, these vouchers have not been credited to my account,
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idontkknoww (@iidontkknowww) reported@JioCare Solve my issue mf
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Ankur Sinha (@ankursinha2608) reported@JioCare As per your request I have changed the name for 4G . Let's see what happens now. If the problem remains the same I will share a screenshot shot again with date and time .
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Aditya Kamal (@kamaladitya52) reported@JioCare @reliancejio This response seems to be provided merely to close the ticket and mark it as resolved. Please note that my SIM was already replaced a few weeks ago, and the issue still persists. Kindly review the case properly instead of sharing inaccurate information.
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ritesh gupta (@ritesh85gupta) reported@JioCare @reliancejio @JioFibreCare Extremely poor JioFiber service in Kokar, Ranchi. Internet issues every 2nd day and delayed technician support. We run a library + office and work stops due to repeated outages.Please resolve JioFixedVoice+91-6513173582
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UMESH (@meet2kumarumesh) reported@reliancejio My service request is *SR000035Z8QJ*
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence what would it take to bundle all the airtel services that i am using.. everytime i do it from airtel app , its says “ something went wrong” if i call customer support ( that is a nightmare in itself) they disconnect the call saying “sir technical issue araha hai aap thodi der baad try karna” Kya chahte ho bhai? Time to switch to @reliancejio it seems.
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स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported@JioCare "Dear Jio Team, When I am paying for an unlimited 5G pack, it is your responsibility to improve and expand your network connectivity. In your response, you mentioned that building walls affect the coverage and that the phone will switch to 5G wherever available. Does this mean I should sit outside my house just to use the internet? Please look into this and improve the indoor 5G connectivity in my area as soon as possible. Service Request Number: SR000035U6FP"
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Himaanshu Agnihotri (@AHiimaanshu) reported@JioCare I have already received similar assurances multiple times, but there is still no actual resolution, no engineer visit, and no confirmed timeline. The service request SR000035UWAZ remains pending well beyond the promised time. Please escalate this urgently🙏
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Dev Shah (@DevMShah2) reportedDisappointed with @reliancejio @JioCare. My JioFiber internet speed is zero Raised a complaint 3 days ago, but the engineer either skips or reschedules the appointment. The only thing I get is a fake promise every time. Is this the service we expect? #JioFiber #JioDown #Jio
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🇮🇳पुजारी🇮🇳 (@DEVJIJAIHIND) reported@JioCare recently installed JioFiber at my home. Since the installation day the connection gets disconnected now & then. Now the internet speed is pathetic and moreover there is no customer service for the quick wifi resolution.
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जितेन्द्र कुमार جیتیندر کمار Jitendra Kumar (@Biharibole) reportedwhat happend @reliancejio @JioCare, 14th May have passed 2 days ago, no body visited my place. Still no network! Are you thinking anything?
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