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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lucknow, UP 54
Kolkata, WB 74
Varanasi, UP 8
Visakhapatnam, AP 4
Budaun, UP 1
Ahmedabad, GJ 61
Kāsganj, UP 1
Hyderabad, TG 56
Sūrat, GJ 32
Jaipur, RJ 42
Mumbai, MH 151
Nashik, MH 21
Bhopal, MP 85
Chhindwāra, MP 192
Jabalpur, MP 9
Cochin, KL 13
Bengaluru, KA 98
Vadodara, GJ 43
Dehra Dūn, UT 28
Udaipur, RJ 10
Pune, MH 124
Dimāpur, NL 10
Shiliguri, WB 10
Mysore, KA 7
Patna, BR 52
New Delhi, NCT 91
Thiruvananthapuram, KL 16
Latur, MH 7
Guwahati, AS 54
Indore, MP 47
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dipenthaker7
    Dipen Thaker (@dipenthaker7) reported

    Hello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio

  • abhijeetkr27
    Abhi🐢 (@abhijeetkr27) reported

    @reliancejio I feel I was misguided into taking a connection I did not originally want. I now want to cancel my Jio AirFiber connection and receive a full refund of ₹1,100.

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @JioCare @reliancejio Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio I know @reliancejio @JioCare is loot company that is why I never bought Jio sim.

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

  • brijeshneta
    Brijesh Jaiswal0777 (@brijeshneta) reported

    @JioCare My problem has not been resolved yet. Should I assume that the problem will persist or will I have to take the service of another company?

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • SuryaRajawat01
    Surya Pratap (@SuryaRajawat01) reported

    @JioCare @reliancejio applied for new a wifi connection and made payment of rs900on 27 Aug 26 and still not able to get it install when tried to connect with customer care they just say wait for next 24 hrs each time. Still waiting to get it install or cancelled.

  • divscar
    DivScar (@divscar) reported

    @JioCare just doesn't help and the network sucks

  • ChidamSaravan
    Chidambaram Saravanan (@ChidamSaravan) reported

    @JioCare @JioCare Let us show some professionalism. I had DM'ed you all details including my FULL ADDRESS to you. Don't waste my time,asking for ADDITIONAL details like this. Be specific about, what you want? Will google map location will do? But, WHY YOU HAVE CLOSED THE COMPLAINT?

  • srigopal1992
    srigopal1992 (@srigopal1992) reported

    Day 8 of trying to get my eSIM activated, and still absolutely no hlp frm Jio. The customer service has been nothing but frustrating. I’ll keep posting about this every day until Jio finally fix my issue @JioCare @reliancejio — he is it this difficult to provider basic support

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • kiranmane2014
    KM (@kiranmane2014) reported

    @reliancejio @JioCare @jio_fiber pathetic service by Jio whole team managing Vikhroli. Deeply regretted for 6 months services.

  • MohitNagar13
    Mohit Nagar (@MohitNagar13) reported

    @RaviSin6238033 @JioCare @reliancejio What's Jio actually doing or trying to do? Why don't these guys improve their service, compensate customer for their delay/failure in service which causes loss to customer? Dear Jio it's high time to improve and gain back your trust. Affordability shouldn't cost quality.

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