Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 89 |
| Jaipur, RJ | 65 |
| Nashik, MH | 15 |
| Shillong, ML | 29 |
| Lucknow, UP | 39 |
| Visakhapatnam, AP | 6 |
| Bhubaneshwar, OR | 38 |
| Hāora, WB | 2 |
| New Delhi, NCT | 107 |
| Mumbai, MH | 225 |
| Varanasi, UP | 26 |
| Kolkata, WB | 155 |
| Bengaluru, KA | 135 |
| Bhopal, MP | 83 |
| Hyderabad, TG | 122 |
| Chhindwāra, MP | 210 |
| Kallakkurichchi, TN | 5 |
| Dehra Dūn, UT | 23 |
| Delhi, NCT | 84 |
| Nagpur, MH | 25 |
| Thiruvananthapuram, KL | 16 |
| Tiruvannāmalai, TN | 1 |
| Rājkot, GJ | 9 |
| Latur, MH | 2 |
| Guwahati, AS | 76 |
| Kanpur, UP | 33 |
| Patna, BR | 52 |
| Jalpāiguri, WB | 1 |
| Gobārdānga, WB | 1 |
| Indore, MP | 58 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hanu Thellapandla (@hanshu_143) reportedIt's been over 1 month since I placed my JioFiber order (LR00001DH34N) and paid ₹807. Your team even called and took an OTP, but after that there has been no installation, no update, and no resolution. How can a customer wait this long for a connection? Please explain. @JioCare
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Rajeev Goel (@rajeevkgoel) reported@Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.
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Amit Ghosh (@amitgh22) reported@JioCare @reliancejio How was the SR000038TF9H closed without even fixing the issue ? Pathetic service.
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported@JioCare What? Hey team my issue isn't resolved its still same
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Debayan Das (@debayanBolchi) reported@JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Akif Siddique (@iakifsiddique) reportedIt's been two weeks since I've experienced no internet connectivity. @reliancejio @JioCare If you can't fix this, please inform me so that I can switch to Airtel. It feels horrible to pay monthly for absolutely terrible service.
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Nizam Mohammed (@capt_nizam) reported@JioCare 5 day Internet still not working in home , the technician who visited to repair was super rude . I am really not happy with your service . Horrible it is .Horrible customer service . If u unable to fix it in few hours pls cancel my connection take all ur box
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Shubhra Chandrani (@cutesishubi) reported@JioCare Raised an issue here, emailed your official ID too. All I got back was a copy-paste “regret the inconvenience, DM us your details” ,then silence. No technician call, no follow-up, no resolution. Says a lot about how seriously customer complaints are actually taken here
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Dhriti (@dhritiawakened) reportedIt's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?
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𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported@JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter
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Sandeep (@sandeepu3v) reported@JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?
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Suresh kuamr (@Sureshkuamr6) reportedHey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India
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Irfan khan (@irfankhanzirfan) reported@reliancejio due to high voltage adapter burnt sir.. send a agent for help