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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barddhamān, WB 1
Chhindwāra, MP 146
Thāne, MH 3
Chennai, TN 63
Ludhiāna, PB 21
Kolkata, WB 153
Mumbai, MH 154
Shiliguri, WB 16
Gurgaon, HR 10
Indore, MP 33
Kanpur, UP 35
Jaipur, RJ 57
Sūrat, GJ 19
Ranchi, JH 13
Coimbatore, TN 16
Bengaluru, KA 128
Agra, UP 17
Nagpur, MH 24
New Delhi, NCT 90
Bhopal, MP 57
Pune, MH 124
Guwahati, AS 65
Imphal, MN 11
Pānīpat, HR 9
Patna, BR 58
Delhi, NCT 72
Chandigarh, CH 32
Bānposh, OR 9
Bhubaneshwar, OR 25
Sopur, JK 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • itsamitvikram
    Amit Vikram Pandey (@itsamitvikram) reported

    @anilrustogi @jio_fiber Same in Andheri West. It’s been 4 days now. @JioCare is such a scam! I’ve decided to remove their connection. Horrible customer service as well. Taking customers for granted.

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare 7 days gone and still no resolution. Only automated replies, no actual support. This is the worst broadband experience I’ve ever had. Fix the outage now or I will permanently disconnect Jio AirFiber. SR: SR0000368ESZ

  • PuneetVerma9009
    Puneet verma (@PuneetVerma9009) reported

    @JioCare First of all I did not demand for a voucher from you and it's been more than a month that I have been saying kindly refund my money in my source account. I sent you message on Instagram, tweeter. I tweeted atleast 60 times in last 35 days. Please cancel it and send my money. 🙏

  • Mulish_Maverick
    Keshav (@Mulish_Maverick) reported

    @JioCare question: are your JioFiber services available in Inavolu, Andhra Pradesh, 522237? because im being told by your executive that he cannot pay a visit here as this area is not serviceable. just a quick YES or NO question to you guys. is the service really not available?

  • anirbanroy4
    Anirban Roy (@anirbanroy4) reported

    @JioCare @_MukeshAmbani @TRAI Same issue from 17th May 2026 5 times engineer visited . But No solution. Every escalation team sleeping (Nodal, Appeliate, Escalation Team). Only consolidated from next time there will be no issue. Payment Prepaid . Solution NO

  • Chandre86817434
    Chandresh (@Chandre86817434) reported

    @tejeshwi_sharma @reliancejio The company that can't even provide reliable connectivity will solve compute problems? I don't think so.

  • Vikkradha
    Vikash Sharma (@Vikkradha) reported

    @JioCare Your Jio representative Anuj Mishra does not know how to talk and deal with the customer. train him he needs training.

  • soumik_dash
    The Hindi Poet (@soumik_dash) reported

    @reliancejio @JioCare in my father’s Jio number suddenly no incoming/outgoing call & sms, despite full recharge. He is 70+ year old and unable to locate your service centres. Can someone lend support and fix this issue?

  • ramaranjan
    ramaranjan (@ramaranjan) reported

    @JioCare after 42 days also refund is not done. This is really frustrating. Please do the needful @CPHydCity @jagograhakjago please help me sir to get the refund.

  • pawanpandey93
    Pawan Pandey (@pawanpandey93) reported

    There is no Help Desk for Consumers in #Tatmil Branch in #Kanpur @JioCare . No one is there to take complaints @reliancejio A Consumer is not able to use internet from four days still no one is here to responce. @_MukeshAmbani So called Manager of this branch is still busy.

  • DipanshuTrive10
    Dipanshu Trivedi (@DipanshuTrive10) reported

    @JioCare confirmed NO SURVEY DONE yet. Airtel Nodal ID-3383261776506757989 started process due to your failure. Don't "monitor". SEND REAL RF TEAM by 25-May-26 with engineer name + GPS photo OR face DOT complaint for false reporting. #JioFalseClaim #TRAI @DoT_India @rsprasad

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare Jio fibre advisors are fully trained how to cheat customers and nul interested to resolve customer issue by misguide them any how even no response of email .

  • paavanshukla
    Paavan Shukla (@paavanshukla) reported

    @JioCare Not sure why does it take this long to solve a simple speed related issue. If your systems can't handle 1gbps, why do you even sell those plans?

  • devesh_ray
    Devesh Ray ❁ (@devesh_ray) reported

    Dear , @JioCare I was assured that the installation would be completed within the standard timeline. However, despite multiple follow-ups with your customer care team, the technical team has yet to visit my premises or provide a definitive schedule for the setup. NO0001DEGECW

  • Sharadpatairiy
    शरद पटैरिया (@Sharadpatairiy) reported

    @JioCare @reliancejio very poor network jio in at my town please take a look jio please.........

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