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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 58
Delhi, NCT 97
Durgapur, WB 8
Guwahati, AS 75
Pune, MH 176
Chhindwāra, MP 251
Mumbai, MH 276
Kolkata, WB 147
Udaipur, RJ 13
Nashik, MH 19
Chandrakona, WB 1
Hyderabad, TG 110
Gurgaon, HR 10
New Delhi, NCT 115
Sūrat, GJ 36
Shiliguri, WB 20
Bengaluru, KA 155
Vadodara, GJ 22
Chennai, TN 63
Bhubaneshwar, OR 39
Lucknow, UP 37
Cochin, KL 23
Nagpur, MH 32
Shimla, HP 5
Jodhpur, RJ 5
Jaipur, RJ 57
Ahmedabad, GJ 75
Bhiwāni, HR 3
Raipur, CT 10
Indore, MP 66
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vikashkbr
    Vikash Sinha 🇮🇳 (@vikashkbr) reported

    @JioCare On standby my phone shows VoNR, but whenever I make or receive a call, it switches to VoLTE. After the call ends, it automatically switches back to VoNR. This doesn't seem to be working as expected. Please register a complaint and investigate the issue. @DoT_India @TRAI

  • Avinash00370708
    Pushpendra Solanki (@Avinash00370708) reported

    @JioCare @Airtel_Presence @airtelindia can anybody help me ….???

  • monu_kumar2
    monu-kumar (@monu_kumar2) reported

    @JioCare Entire village Hathdihan, Dawath, Rohtas, Bihar (PIN 802226) has very poor 4G/5G — constant call drops & extremely slow, unreliable data. Lot of Complaint raised, still unresolved. When will a tower/upgrade fix this? Whole village affected. #NetworkIssue #Bihar Mob: 8797698999

  • drj_panda
    Dr. Jagannath Panda (@drj_panda) reported

    @reliancejio After so many time complain for resolve network issue the Jio team not resolve. This issue from last one year. How many year still I wait ? Location pin 761117 , Gahangu, Ganjam, Odisha.

  • hugegain
    Rajesh Sharma (@hugegain) reported

    @reliancejio @JioCare just give me 1 reply.. why my all complaints had been closed while the problem is still there? On What basis u closed and how could u say that speed is completely fine. 85-95 mbps is very much ok in 300 mbps plan ???

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Not one call not one visit and neither have you guys bothered responding to my previous couple of messages here. So keep up doing nothing and looting us. ZERO resolution ZERO customer service!!! #jioairfibresucks #jiosucks

  • waghmar_karan
    Karan Waghmar (@waghmar_karan) reported

    @TRAI please give warning to @reliancejio . I have recharged 2GB/day plan. But I'm not even getting 5G coverage. And when i dialed 199 for slow sleep complaint. They told me to press 3 for slow internet. I kept dialing & pressing again and again. But their IVR is not working.

  • BeingPraveenU
    Praveen Upadhyay (@BeingPraveenU) reported

    @JioCare Thanks, @JioCare let me know once resolved. And what is your take on refund for 1.5months ( still counting ) for not providing seamless service?

  • im_KishanPatel
    Kishan Patel (@im_KishanPatel) reported

    @JioCare @JioCare @reliancejio I request that the ₹349 recharge be cancelled and the amount refunded so I can select a prepaid plan of my choice, or alternatively convert it to the ₹448 voice-only prepaid plan. Kindly resolve this issue at the earliest.

  • Koolavi_1
    Avi kool (@Koolavi_1) reported

    @JioCare What is the update on my issue

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @JioCare I shared all the details in DM Kindly cancel that 349 recharge as it was done by mistake Im having 189 pack already

  • LawrenceSt2360
    Lawrence Stroll (@LawrenceSt2360) reported

    @JioCare @jio_fiber I raised a Service Request 4 days ago for my Jio Fiber connection. Still no engineer is visiting. All of them are marking them as Hold saying door is locked. No one came to visit till now. What sort of service is this?

  • iamprabhjeet_
    prabhjeet singh (@iamprabhjeet_) reported

    Dear @JioCare, I'm getting a 5G++ signal, yet my internet speed is only 50–80 KB/s. I've paid ₹1,200+ for an unlimited 5G plan, This is completely unacceptable. Investigate this issue immediately and restore the speeds I'm paying for. #Jio #Jio5G #PoorNetwork

  • prvnkmr1818
    pravin kumar (@prvnkmr1818) reported

    @JioCare Thank you for no action on my issue. I have raised issue on CPGRAMS.

  • Dibyo194
    Dibyo (@Dibyo194) reported

    @JioCare Why this is happening so frequently? Why can’t you fix this properly. once in a while I can understand. But now within 3 2-3 days connection disruption is happening. this is not ACCEPTABLE.

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