Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 132
Pune, MH 120
Bengaluru, KA 70
Chennai, TN 64
Ahmedabad, GJ 55
Hyderabad, TG 44
Patna, BR 40
Kolkata, WB 35
Delhi, NCT 33
New Delhi, NCT 32
Rājkot, GJ 32
Guwahati, AS 25
Lucknow, UP 20
Sūrat, GJ 19
Bhubaneshwar, OR 17
Nashik, MH 15
Cochin, KL 15
Bhopal, MP 15
Coimbatore, TN 15
Jaipur, RJ 13
Nagpur, MH 12
Dehra Dūn, UT 10
Vadodara, GJ 10
Kanpur, UP 9
Chandigarh, CH 9
Ludhiāna, PB 8
Indore, MP 8
Gurgaon, HR 7
Shillong, ML 7
Varanasi, UP 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sathish35388496 Sathish Kumar (@Sathish35388496) reported

    @JioCare Also wanted to mention, Airtel mobile hotspot is working fine with the same vpn provider. Answer to my question whether you can able to rectify or not. Please don't blame vpn. I have cross verified with 2 other network providers.

  • pankajkakwani8 PANKAJ KAKWANI (@pankajkakwani8) reported

    My jiofiber is not working. I gave complain & Tech guy came today.He is saying wire is cut from main box,far from my house.He asking me to choose relocate option, cant do so as service request is open. Also,he can't close the SR & neither can give new wire. @JioCare @reliancejio

  • gaffbridoan Sharma ji ka beta (@gaffbridoan) reported

    @Airtel_Presence @DhunuDas19 @reliancejio is the solution

  • BeliyaSaksham saksham beliya (@BeliyaSaksham) reported

    @JioCare I dont want 5g , first improve your 4g services. Your 4g service here is worst than 2g. worst service @reliancejio

  • JK_Gidwani Jai (@JK_Gidwani) reported from Hadapsar, State of Mahārāshtra

    Cold calls is a problem that has to be dealt with without hampering marketing! It's irritating to get cold calls when u don't want them! Networks or phone should have an option to turn them On & Off! Few apps have this! But how hard can it be to make it easy? @reliancejio

  • Sandy_blithe Sandstorm (@Sandy_blithe) reported

    @JioCare I wanted to transfer esim to my iphone. I called Jio helpline for support, after days of calling nobody takes the call or gives any solutions. Your Jio stores' contact numbers are not working, many stores are closed. We are left to fend for ourselves with Jio.. 😑😑

  • Mayankrustagi1 Mayank rustagi (@Mayankrustagi1) reported

    @JioCare @reliancejio Hello my e-refund is now pending for more than over a year. It failed 3-4 times. I have tried to reach customer care several times. But no respite When can I get the e refund credited?

  • Sathish35388496 Sathish Kumar (@Sathish35388496) reported

    @JioCare Without VPN no issues. Your band width is not enough for vpn omly for last 2 months

  • eighth_samurai Niteen Bali (@eighth_samurai) reported

    @JioCare I had cleared the outstanding that was sent to me. This got added later in between the port time. I would rather say, you need to ensure port doesnt happen unless customer clears balance. disconnecting for 20rs

  • imannu19 anmol maddheshiya (@imannu19) reported

    Tell me the worst network than @reliancejio , i am waiting!!

  • RDAKSHINA HarGharTiranga (@RDAKSHINA) reported

    @JioCare internet is not working???

  • anujsrkforyou Anuj Singh (@anujsrkforyou) reported

    @JioCare It has been now 1 year, 3 months and 10 days (467 days) and I am still waiting for my refund of ₹2500 (Security deposit + Installation charges). Jio has been fooling the customers and providing the worst support one can ever have. @reliancejio

  • GURUTRANSION GURU PRASAD (@GURUTRANSION) reported

    I am using Fibre networks of both @reliancejio and @BSNLCorporate since 6+ months at two diff sites. I have to say that @BSNLCorporate internet is very poor interms of speed and disruptions. Even at this age, their laid back support and speed is a shame.

  • Sathish35388496 Sathish Kumar (@Sathish35388496) reported

    @JioCare I am using the same vpn since lock down. But facing issue only last 2 months. Almost 30 staffs facing this issue in my office and working fine for most of them. As you said, if vpn is the issue no one can do wfh with jio.

  • Sathish35388496 Sathish Kumar (@Sathish35388496) reported

    @JioCare Don't blame vpn, I am using the same vpn since lock down. But facing issue only last 2 months. Almost 30 staffs facing this issue in my office and working fine for most of them. Even Airtel mobile hotspot is working fine with the same vpn provider.

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