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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ViniVinniazad
    Vinod Rawal (@ViniVinniazad) reported

    @JioCare Reply the same again and again doesn't make any sense I am getting the same reply from last 15days but of no use none of your engineer visited still Jio fiber not working from 9/7 now wi-fi also gonr down Totally disgusting

  • MrigankaLigira
    Mriganka Ligira (@MrigankaLigira) reported

    @JioCare Please fix our internet connection immediately—we cannot do any work without it. Why hasn't the engineer resolved this yet? We also require details on how we will be compensated for the two days of lost work.

  • ronikrawat
    Ronik༝🔶༝Rawat (@ronikrawat) reported

    @JioCare My internet has been down since yesterday. I've called customer care multiple times, but there's still no resolution. Assigned engineer isn't answering calls, support isn't helping. This is the second outage this month last one took 4 days to fix.

  • Nithishpk5
    Nithish (@Nithishpk5) reported

    @JioCare I’m standing 5 feet from the router with no walls or obstruction. My TV and mobile are both getting only ~7 Mbps on a 30 Mbps plan. This is the same generic response I received last month. Please stop blaming Wi-Fi interference and arrange a technician visit to fix the issue.

  • RohiSRH
    wonder woman 🗡️ (@RohiSRH) reported

    @Mysorebajjii @reliancejio Same problem tho Airtel shift kotta Best signal 🙏 thankgod

  • drneelesh
    neelesh (@drneelesh) reported

    @JioCare Don't give me these idiotic standardized replies. What is the time frame of clearance of the engineer visit issue in your protocol? How can it be rescheduled endlessly! And then you have this attitude of pasting the standard response to my complaint?

  • PrabeenKumarP12
    Prabeen Kumar Patel (@PrabeenKumarP12) reported

    @reliancejio I’m a student and currently not earning,so I can’t recharge regularly.I also use JioFiber.I’ve been warned that my SIM may be deactivated, but my bank ac. and imp. services are linked to this number.If deactivation causes me academic problems,Jio will be responsible

  • d9877e0d7004463
    Ravi Sonkar (@d9877e0d7004463) reported

    @JioCare Hello @Jiocare do you even check my private msg or you guys are foooling around. I am in urgent need good signal so that I can use jio service but guyz are playing private/ public msg only. I think if there is no network then provide free validity till there is proper network.

  • padiyar_ashwin
    Ashwin Padiyar (@padiyar_ashwin) reported

    @JioCare I have already done this thing...Dear Customer, A Jio representative NITIN DUBEY (Mob- 8591902963) will contact you for an appointment. Please share OTP ****with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.

  • viralindianmeme
    viral indian memes (@viralindianmeme) reported

    @JioCare Shame on such a company who doesn’t even care about their loyal customers been for over 10 years. It’s been 1 month and 1 week and I still there team is not capable enough to solve my issue. Shame on you, scammers and fraudulent people looting money.

  • vibhor_agar
    Vibhor Agarwal (@vibhor_agar) reported

    @reliancejio My JioFiber complaint has been unresolved for 50+ days now. Support marks issue as resolved from backend without fixing it, have had 6 engineer visits, without resoultion. Please escalate immediately. SR #: SR000037JM9L Location: Delhi NCR

  • dsaurabhsharma
    Saurabh (@dsaurabhsharma) reported

    @JioCare You can check through my rmn call to your customer care , still i have not received service request no, already dm all details , jio just does automated messege no resolution ,

  • SantoshIyer0
    Santosh Iyer (@SantoshIyer0) reported

    @JioCare It is an evasive reply which does not solve my problem!

  • mohapatrark
    Rajesh Mohapatra (@mohapatrark) reported

    @JioCare As a customer I recommend that Mr. Satyabrat Parida who is your Service Manager at Bhubaneswar be awarded for his agility in harrassing customers with prolonged delay in service, using false allegations and misbehaviour.

  • nikcooolz
    Nikhil Bansal (@nikcooolz) reported

    @dsaurabhsharma @geekyranjit @JioCare Brother is your problem solved, because i also have 2 months left and i also want to do this recharge

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