Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Patna, BR | 53 |
| Raurkela, OR | 6 |
| Bengaluru, KA | 116 |
| New Delhi, NCT | 70 |
| Sūrat, GJ | 16 |
| Ahmedabad, GJ | 69 |
| Chhindwāra, MP | 102 |
| Vasco da Gama, GA | 1 |
| Kolkata, WB | 136 |
| Guwahati, AS | 60 |
| Rājkot, GJ | 13 |
| Hyderabad, TG | 78 |
| Dhanbād, JH | 5 |
| Mumbai, MH | 149 |
| Bhopal, MP | 49 |
| Lucknow, UP | 41 |
| Chandigarh, CH | 30 |
| Pune, MH | 122 |
| Kanpur, UP | 35 |
| Nagpur, MH | 20 |
| Agra, UP | 12 |
| Jaipur, RJ | 48 |
| Delhi, NCT | 73 |
| Shillong, ML | 17 |
| Udaipur, RJ | 7 |
| Lucknow District, UP | 2 |
| Ranchi, JH | 12 |
| Chennai, TN | 52 |
| Thiruvananthapuram, KL | 13 |
| Mysore, KA | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vsk (@ViveksheelKalia) reported@reliancejio kindly provide good service. There is Internet outage since last Monday. On raising issue. Your backend team closes complaint without solving the problem. Your network team sends false messages that issue resolved. Please help.
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Divya T (@SymphonicalMind) reported@JioCare issue not resolved, been 24 hrs.
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vsk (@ViveksheelKalia) reported@reliancejio Sir since last Monday we are without internet. Just vague assurances won’t work. And I am based in Mumbai. Many complaints no resolution. Your network team sends false SMS that issue resolved. What is this ?
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sanga (@SangmeshMa8920) reported@reliancejio @JioCare Jio claims to provide 5G services here, but the speed and stability are worse than Airtel 4G. Most residents are frustrated due to poor connectivity, frequent call drops, and unusable internet during critical times A reliable network is a basic necessity
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Deepnarayan (@Deepnaraya121) reported@JioCare JioAirFiber internet has not been working properly for the last 1 month. Every time I raise a complaint, I only receive the message: "We are facing network congestion in your area" No resolution has been provided yet. Please provide a permanent solution. User: 9088730982
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Kartik Jain (@kartik3194) reported@JioCare Provide the contact number of engineer. Why Jio is not able to adhere to timelines given to customer when visit for Kyc. Do not try to give lucrative timeline when can't fullfill. In delhi within same day installation kyc all done. Here unnecessary taking. Will complaint higher.
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Munish sharma (@MunishSh78) reported@JioCare My no is 9891050902, alternate no 8505907773 , I am using iPhone 15 and area is neb sarai near IGNOU university new delhi, living in Swastik residency, when i call to parents is Himachal which is in district una faced lot of issue, Traveling to office in Gurugram having the same
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Dalbir Dahiya (@dalbirdahiya) reported@JioCare Now it’s been 24 days. You are not able to arrange a service support engineer. Please resolve the issue by tomorrow or disconnect the connection
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Deepak Wavare (@d1_Speaks) reported@JioCare @reliancejio Very poor @JioCare network coverage at Majestic Manhattan Phase 2, Wagholi, Pune. Calls keep dropping, internet barely works, and indoor signal is almost unavailable. Residents are frustrated and many are planning to switch providers.
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare From past one month I am getting messages internet service in your area is impacted. Thanks for your patience. Then after 4-5 hours net comes for 10-15 minutes and again disappear. I have complained repeated no. Of times. I want refund now.
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CSK 🏆 (@AlwaysPrakash15) reported@JioCare No your engineer clearly told there is no signal to install and mentioned he will cancel order so please help me to cancel this order
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VARUN KANT SINGH (@VARUNKANTSINGH8) reported@JioCare Nelson Bhai, you are done with your work and that's all you get paid for? I bet you don't get paid more for the way you are providing CUSTOMER SERVICE. @JioCare @reliancejio
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare Today only 1 hour of internet and still you people have audacity to say money can't be refunded. You should be ashamed of yourselves. 3rd class service
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Jio Payments Bank Care (@CareJpb) reported@gopal_varm8741 @JioCare Hi, it was a pleasure talking to you. As per our telephonic conversation your issue regarding account unblocking has been addressed. -Jabeen
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Rahat Ali (@ali_rahat_) reported@JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service
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