Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 193 |
| Pālghar, MH | 1 |
| Pune, MH | 120 |
| Mumbai, MH | 199 |
| Jalandhar, PB | 4 |
| Bhopal, MP | 77 |
| Hyderabad, TG | 106 |
| Raebareli, UP | 1 |
| Thiruvananthapuram, KL | 15 |
| Kanpur, UP | 34 |
| Delhi, NCT | 81 |
| Bhubaneshwar, OR | 34 |
| New Delhi, NCT | 98 |
| Patna, BR | 50 |
| Sūrat, GJ | 22 |
| Kolkata, WB | 167 |
| Shiliguri, WB | 17 |
| Indore, MP | 49 |
| Dehra Dūn, UT | 21 |
| Ahmedabad, GJ | 82 |
| Meerut, UP | 14 |
| Coimbatore, TN | 17 |
| Agra, UP | 20 |
| Guwahati, AS | 68 |
| Udaipur, RJ | 11 |
| Roorkee, UT | 1 |
| Shillong, ML | 26 |
| Dhanbād, JH | 10 |
| Rājkot, GJ | 10 |
| Ghāziābād, UP | 6 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dharanesh Valluri (@DharaneshV) reportedHi @JioCare, I raised a service request for network issue: SR00002LPQBQ. It has been 24 hours, but no one has visited or even contacted me. This is very disappointing. Please take this seriously and arrange a technician visit immediately.
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PINTU MONDAL (@PintuMondal08) reportedMore than 2 months of incoming call issues. Now outgoing calls have stopped working too. Multiple complaints, follow-ups, technician visits, and still no resolution. My JioFiber landline is practically unusable. Emails ignored, DMs ignored, issue unresolved. #JioFiber @JioCare
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Biswajit Nath (@highlandersays) reportedI am simply asking Jio to provide the service for which payment was accepted and to communicate honestly about the actual status of the installation. I hope this matter receives the attention it deserves. @reliancejio @jio
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Vikas Yadav🇮🇳 (@Mahaarathiii) reported@JioCare 3/3 A similar issue occurred before and remains unresolved.This appears to be a coverage or network optimization issue,not normal congestion.Please provide an SR number and confirm whether the Network Engineering team has been assigned.Otherwise,I will escalate the matter further
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Adv. Apoorv dubey (@apoorvduvey) reported@JioCare Dear Customer, we regret to inform you that installation of your JioFiber connection for Order no. NO0001DQGBH6 with JioFixedVoice Number +91 5653599441 is delayed due to technical reasons. Our team is working on the same and will contact you once ready for installation.
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Rashesh (@Rasheshnegandhi) reported@JioCare @reliancejio service request number is SR0000383XTR My internet is not working since 2days, pls arrange engineer on urgent basis
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Niladri Mohan Das (@mohandasniladri) reported@JioCare There is no cnt nmbr will u plz let me know how to contact u r technician without cnt number .I m neighbour of u r JIO ofc but my issue still persisit since last 4 days.If u r nt able to provide service to d customer residing nearby then imagine what would have happened to other
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Pinaki Patra🇮🇳 (@PatraPinaki) reported@JioCare no need of your @reliancejio @JioCare support keep 2222 rupee
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Rakesh Sarma (@the__rakesh) reportedI am frustrated by your service. My airfiber ODU device is not working, engineer told me to raise service request for replacement. It’s been 10 days and it’s not resolved. Their response is “ODU device is not available in supply” . @JioCare
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THE VERDICT TODAY (@TodayVerdict) reported@reliancejio extremley rude behaviour from your staff. First they called me and then started shouting without. When I asked her to be polite she refused to be one. Hope you will take cognizance.
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Jitu જય જય ગરવી ગુજરાત (@Jitendr48510160) reported@JioCare, @reliancejio, @JioVadodara Sir, Today 11.00am at clock to till time Jio Air fiber signals not come in Setup box red 🔴 light blinking....... Some time issue come Jio customer care call not rechable Alreday bill regularly payed so why issue will come Please resolve iasue immidiatly Location Kesar 45 Kapurai Vadodara Gujarat
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Admirer (@Hustleranyday) reported@Narendra4News @JioCare @reliancejio Yeah it’s down
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Ashish (@RecklessAshish) reported@JioCare Absolute nonsense. I am on the ₹899 unltd 5G plan, and my phone clearly shows a stable 5G SA connection. Yet, your network is still draining my daily 2GB data quota! IVR and chat connect me with useless AI call and chat. I did not portfrom airtel to jio for this.
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koun ankit Shrivastava (@kounankit) reported@JioCare The network situation in Indore has become unbearable. I'm facing severe signal drops, failing voice calls, and extremely slow data speeds all over the city. Daily tasks and communication are completely disrupted. Please look into this urgently.
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SIDDHUCHEETAH🇮🇳 (@Siddhucheetah) reported@Narendra4News @JioCare @reliancejio Low signal everytime in mentioned areas
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