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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 233
Belda, WB 1
Ahmedabad, GJ 72
Pune, MH 181
Guwahati, AS 61
Jhārsugra, OR 1
Chhindwāra, MP 242
Chennai, TN 61
New Delhi, NCT 100
Kolkata, WB 87
Bengaluru, KA 126
Bhopal, MP 99
Chandigarh, CH 33
Jalandhar, PB 6
Baikunthpur, CT 7
Kanpur, UP 21
Lucknow, UP 42
Thiruvananthapuram, KL 13
Āsansol, WB 9
Kallakkurichchi, TN 2
Mohali, PB 4
Patna, BR 55
Coimbatore, TN 16
Indore, MP 65
Hugli, WB 1
Dhanbād, JH 9
Delhi, NCT 96
Vijayawada, AP 1
Shillong, ML 15
Dehra Dūn, UT 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ggupta123
    Gaurav Gupta (@ggupta123) reported

    @reliancejio Extremely disappointing service. Despite repeated commitments, no one has visited and the ticket remains unresolved. I have been unable to use the service for a week. Service Request/Order No.: SR00003EY39L Please escalate and resolve this immediately.

  • certified22114
    truth_is_ powerful (@certified22114) reported

    @JioCare Its been 5 days now, no resolution till now

  • jus_being_urslf
    Vaibhav Goel (@jus_being_urslf) reported

    @Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio

  • Rajuburra26
    Raju.Burra (@Rajuburra26) reported

    @JioCare @_MukeshAmbani @JioCare No one has been able to identify the root cause for 28 days. As per my understanding, the issue is with the router installed at my home. Kindly troubleshoot it properly and replace the router ASAP. Need a permanent resolution, not repeated closures.

  • AniketKarane
    Aniket Karane (The Normal 1)🇮🇳 (@AniketKarane) reported

    @JioCare @RelianceJioCare The jiofiber is not working since yesterday evening 8 pm and the my Jio app is not allowing to raise a service request for the same please get the service restored asap. Currently it shows 8:44 pm today for resolving the issue which is more than 24hours

  • sarojku902444
    saroj kumar (@sarojku902444) reported

    @JioCare Re: JioAirFiber : SR00003EVYKH Unresolved service request One service request was raised why this was closed without proper solution.

  • mahesh_biswal
    mahesh biswal (@mahesh_biswal) reported

    @JioCare @JioCare The issue is intermittent and occurs repeatedly throughout the day. I cannot keep DMing every time the internet drops. Please register an official complaint, share the SR number, and arrange an on-site technician visit for a permanent resolution. #JioFiberDown

  • sbnrocks
    Syed Bahavuddin (@sbnrocks) reported

    @JioCare why network not working since 2-3 days?? Symbol is 4g and no calls it internet working not to me it's all users who complaining??

  • golumorandani84
    Jitendra Morandani (@golumorandani84) reported

    @JioCare SR00002NQLHY. I raised this request for STB issue, the service guy called and said it has to be replaced so provide closure code so that he can raise request for replacement. Now he is not picking up the call. Is this the service you guys are betting for? It’s been 2days

  • MohammedChotum2
    Mohammed Chotumiya (@MohammedChotum2) reported

    @Imadvika1 @JioCare @TRAI Im also thinking to change the network

  • MeemrotRahul
    Rahul Meemrot 🇮🇳 (@MeemrotRahul) reported

    Hello @JioCare @reliancejio my wife sim card stopped working suddenly since yesterday kindly help us to reach out your customer care.

  • dhanireddy1817
    PRASADA REDDY (@dhanireddy1817) reported

    I have raised the ticket yesterday, Service Ticket no: SR00003F6YRB. Without attending the call they updated in the system " door lock". Worst service. I suggest not to take Jio fiber. Their service is not good. @JioCare

  • _Faisal_Alam_
    Faisal Alam (@_Faisal_Alam_) reported

    @JioCare Kindly reopen the service request or else I am Porting to airtel.. @JioCare Please help me with port in process @Airtel_Presence

  • bpal_s
    BRAAJ PAL SINGH SUGAR TECHNOLOGIST (@bpal_s) reported

    @JioCare Jio network is extremely poor in Vill - Akabelpur,Teh - Bhongaon,Distt- Mainpuri( UP)205262,despite jio tower in nearby village Garhiyagovindepur just areal distance 750 mtrs to 1000 mtrs What should I do ,even a simple massage takes long timepl make correct network immediately

  • HashAfr0z
    Afroz (@HashAfr0z) reported

    @JioCare @TRAI You notify 4 days earlier that 'Pack going to end' Everyday everywhere Sms, callertune and app everywhere You put recharge going expired and no recharge notification After all of You give personal details to call center and give them permission to harass customer. Why?

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