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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Swatik1212
    Swati Kumari💙 (@Swatik1212) reported

    @JioCare @JioCare Dipesh, this isn't just an 'incorrect payment'. My acc is disabled & your tech already took the antenna! Router is ready for pickup. Since hardware is returned, keeping my money is illegal. Process refund today or I'm filing an NCH complaint.

  • chintan79
    Chintan Shah (@chintan79) reported

    @JioCare Because 7day time for resolving single complaint is purely unprofessional behaviour. Even Local fiber service provider not takes that much time. I think no one in your company have guts to take the responsibility that because of him still complain not resolved. (2/2)

  • AshipriyaKumar
    ashish kumar (@AshipriyaKumar) reported

    @JioCare Jio fibre is worst . I request people in my area to never try them

  • Vibhu_1008
    VS (@Vibhu_1008) reported

    @JioCare Please work on this request ASAP,or if you are incompetent to do so,please let me know about the process to get this connection disconnected .I will switch to any other service operator. Please let me know if this is going to be resolved or not SR000037LR3N

  • bodhayan_aich
    Bodhayan Aich 🇮🇳 (@bodhayan_aich) reported

    @JioCare Really?? How many times I'll need to inform you? Have you checked how many times I have sent email, called your support? @reliancejio @jio

  • Asdwi
    Ashutosh (@Asdwi) reported

    @reliancejio fixed line no 8031520805 multiple disconnection. Engineer not responding, service takes more than 24 hrs. Pathetic response

  • realsandeep2002
    Mr. Sandeep Kumar Mahto (@realsandeep2002) reported

    @JioCare @JioCare I think you misunderstood. I do NOT want the installation anymore due to the delay. I am explicitly requesting a CANCELLATION and REFUND for my order NO0001DTXLSO. Please do not send an engineer. Cancel my order immediately and process my ₹2221.46 refund.

  • imarjun967
    Arjun Biswas (@imarjun967) reported

    @reliancejio @JioCare Facing continuous network problems with Jio—weak signal, slow internet, and frequent call drops. Hoping for a quick resolution. #Jio #NetworkIssue #PoorConnectivity

  • SunilKumar2305
    Sunil Kumar saini (@SunilKumar2305) reported

    @JioCare @mukeshambani566 etne paise hone ke baad bhi bhikari jesi service dete hai very bed policy jio recharge and customer care service

  • DikshaKushwah6
    Diksha Kushwaha (@DikshaKushwah6) reported

    @JioCare jiofiber has not been working since 5 days. No service technician assigned. No help provided after calling customer care. SR: SR000037LG61 Fix this by 5th june or terminate connection #jiofiberscam #jioscam

  • ShivaRF29
    Shivakumar (@ShivaRF29) reported

    Hello @JioCare @reliancejio post cancellation of my #Jiofiber Jio STB device is supposed to be picked up by June 5, but there is no update on this yet and all the service requests are shown as closed in the app.

  • chandseu
    ತಂಬುಳಿ ಮುದ್ದೆ (@chandseu) reported

    @reliancejio it's disheartening to receive bad service for you guys when we booked Jio WiFi fiber week ago. Executives are busy in collecting orders but not serving customers later on. If this is the kind of response from you, I can go for cancellation #jiouniversalrouter #jio

  • amitdoshi10
    amit doshi (@amitdoshi10) reported

    @JioCare I am Deaf and a UDID card holder. Please confirm whether any disability-related concession, accessibility support, or GST exemption is available Answer me

  • vvikasjkaklotar
    Vvikas J Kaklotar (@vvikasjkaklotar) reported

    @JioCare Still awaiting for the TAT for the resolution..it seems all these messages are falling on deaf ears. @reliancejio @JioCare

  • bestheart0027
    S Hossain (@bestheart0027) reported

    Paying for Jio "Unlimited 5G" in Kolkata, but 90% of the time there's zero 5G coverage. The speed is so tragic I can’t even hold a basic Google Meet or Zoom call without it freezing. Whenever I call 198, the automated voice says: "We understand you are facing slow internet speed, this is a temporary issue..." I’ve been hearing this exact "temporary" slogan for 2-3 years now. What exactly does "temporary" mean to you guys? @reliancejio @JioCare Fix your network.

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