Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dhanbād, JH | 10 |
| Chhindwāra, MP | 258 |
| Bengaluru, KA | 147 |
| Delhi, NCT | 106 |
| Kanpur, UP | 20 |
| Bhopal, MP | 87 |
| Lucknow, UP | 40 |
| Morinda, PB | 2 |
| Varanasi, UP | 16 |
| Mumbai, MH | 271 |
| New Delhi, NCT | 106 |
| Vadodara, GJ | 46 |
| Chennai, TN | 59 |
| Jammu, JK | 2 |
| Kolkata, WB | 130 |
| Gurgaon, HR | 9 |
| Ahmedabad, GJ | 94 |
| Jaipur, RJ | 55 |
| Nashik, MH | 22 |
| Chandigarh, CH | 34 |
| Bhīlwāra, RJ | 3 |
| Hyderabad, TG | 100 |
| Pune, MH | 184 |
| Patna, BR | 59 |
| Guwahati, AS | 80 |
| Āsansol, WB | 7 |
| Raurkela, OR | 7 |
| Faridabad, HR | 1 |
| Haridwar, UT | 4 |
| Rājkot, GJ | 16 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi sharma (@Ravi_sharma_26) reported@JioCare My JioFiber has been down since this morning (30 July). Resolution time was changed from 2 PM to 5 PM, and now to 31 July.I recharged today but couldn't use the service.I want to disconnect my JioFiber and receive a full refund. Please resolve this immediately.
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Ravi sharma (@Ravi_sharma_26) reported@JioCare My JioFiber has been down since this morning (30 July). Resolution time was changed from 2 PM to 5 PM, and now to 31 July. I recharged today but couldn't use the service. I want to disconnect my JioFiber and receive a full refund. Please resolve this immediately.
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Tharun k Antony (@TharunAntony) reported@JioCare Hi @everyone Total 3000 rupppees looted Jio Air fiber team, and service not provided, If any one plan to purchase Jio airfiber please understand my loss and rethink better other option RMN-9745601280 THARUN 50 + days waiting, They says agian please wait for solution
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Satyaraj (@SatyarajP) reported@JioCare @reliancejio Over 5weeks and still no resolution. Paid ₹10k for the Jio Smart Society plan after being assured it was applicable. Now it's ineligible. Venkat Reddy (Ramanthapur Store) isn't answering calls looks like a fruad he did. Even Customer Care isn't responding.
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Jatin Jain Saraf (@JatinJainSaraf1) reported@JioCare @reliancejio The incompetence is staggering. I raise service requests (like SR00003C7YZD), and they just sit "On hold". When I call the assigned technician, he flat-out refuses to do a home visit. How are you running an internet business when your ground team refuses to do their jobs?
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Bedangka Das (@bedangka_das) reported@JioCare @JioCare I have been hearing the same assurances for 28+ days, but there has been no action. "Escalated" and "few hours" are not a resolution. Please share the exact installation date and time today.
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Srini Kellys (@Srini_Kellys) reported@JioCare Jio air fiber not working last 4 days 🤦 escalated through mail but no response. Jio number- +91 4431457606
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Himanshu (@himurrai) reported@JioCare @JioCare When i call on customer care number it just says ‘You have already raised a ticket ‘ and call disconnects. Live chat also saying same thing Then how to connect with jio??
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Akash Agrawal (@_akashbhau) reported@JioCare I have been visiting the Jio store for the last 3 days to get my SIM opened and your employee asks for Rs 600, otherwise the SIM is not opened. I have called Jio several times and asked for help but there is no hearing and neither is the complaint being registered.
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chandrakanth (@chandruvsc) reported@TRAI In home the internet issue huge at peak time.. every time we need full fledge of internet without poor signals...the network provider @JioCare deployed all 'G' but simple browsing speed taking too.. long to load.. think about video call? @TRAI asking questions only..no remedies.
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Pranjal Tripathi (@Pranjal24836671) reported@reliancejio Worst network now, What have you guys done, You guys are competing Airtel but your speed isn't above VI Worst service ever, from few months I am noticing your networks aren't powerful as compared to Airtel. Definately I will port to Airtel.
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Aravind S (@aravinds81) reported@JioCare Useless service.. pathetic..seems they will.not attend calls after 5pm..better to get a reliable service provider
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Harsh khemaria (@khemariaharsh) reported@JioCare @JioCare Stop giving weather excuses! 🛑 An engineer already visited and confirmed the main line is cut—weather is not the issue. 4 days wasted. Give an exact ETA today or close my connection & refund my money! @TRAI
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Prashant (@prashantnoswal) reported1/4 Pathetic service from @JioCare @reliancejio. I ported my number from Airtel to Jio in India in the 2nd week of July. It worked in India but lost all network after I reached the USA—even with an active international roaming pack. More than a week, no resolution.
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NaveeN (@ankur18131989) reported@reliancejio @_MukeshAmbani one side Mr. Ambani said LIVE JIO LIFE and other side the company's executives work like no matter whether customer is satisfied or not.They are in own comfortable zone without solving customers problem as three days r passing no serious action taken.
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