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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sopur, JK 9
Bhubaneshwar, OR 39
Ahmedabad, GJ 93
Thāne, MH 5
Mumbai, MH 210
Bengaluru, KA 141
Chhindwāra, MP 220
Agra, UP 23
Lucknow, UP 35
Delhi, NCT 88
Patna, BR 57
Chennai, TN 73
Rohtak, HR 3
Udaipur, RJ 11
Pune, MH 112
Visakhapatnam, AP 10
Āsansol, WB 5
Dehra Dūn, UT 27
Kolkata, WB 156
Nagpur, MH 26
Aizawl, MZ 1
Guwahati, AS 70
Hyderabad, TG 122
Kolhāpur, MH 9
Indore, MP 55
Durgapur, WB 10
Shiliguri, WB 22
Karnāl, HR 3
Haridwar, UT 1
Madhupur, JH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • skytalIndik4
    sks (@skytalIndik4) reported

    @JioCare Internet is not working for last 5 days, with brief period of working of 10-15 hours till yesterday noon.

  • chandanchainani
    Chandan Chainani (@chandanchainani) reported

    @JioCare As already mentioned in DM I didn't pay him and will not pay him anything. Please either take action on my issue or provide me with a ticket number to take it up with the National Consumer Helpline.

  • sunnyppatel
    Sunny Patel (@sunnyppatel) reported

    @JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from @JioCare seems able to fix this simple issue post SR SR00003A2EVR has been closed now. Can someone actually help me fix this? Call me for further.

  • ravindrapmzp
    Ravindra pandey (@ravindrapmzp) reported

    Extremely disappointed with Jio Care's service. The tracking/complaint number provided by customer support is invalid. Every time I check the status, it says 'Not a valid number'. Stop misleading your customers! @JioCare @reliancejio

  • jeetendranigam
    jeetendra nigam (@jeetendranigam) reported

    @JioCare Thanks! Seems to be resolved after the external cable line got changed and required power resumed. This process must be strengthened to resolve customers issues on first visit. Also, hold code should be obtained by Eng from the customer to keep the ticket on hold not arbitrarily.

  • thesrishtitimes
    Pradeep Chamaria (@thesrishtitimes) reported

    @JioCare Very good yashoda Now you have moved the resolution date to 4th of july How stupid can you be Ur mchnk is repairing connection in my area n says this is not Manish working Zone And the guy working in the streets says he doesn't have my complaint so he will not repair

  • iakshatthakur
    Akshat Thakur (@iakshatthakur) reported

    @JioCare Worst company @JioCare I need my Refund immediately

  • Ramschandran
    Ramachandran (@Ramschandran) reported

    @JioCare Useless costumer support ID

  • tatvagna15
    Tatvagna (@tatvagna15) reported

    @JioCare @reliancejio Jio 5G suddenly dropped speeds to KB/s last night , nothing fixed yet , please check the issue and fix it asap

  • AkshayDwivedi07
    Akshay Dwivedi (@AkshayDwivedi07) reported

    I had two Jio AirFiber connections installed on 22nd May and 24th May. Today is 3rd July, and I still haven't received my refund. This is the worst service I've ever experienced from Jio. Extremely disappointed with the delay and the lack of proper customer support. @reliancejio

  • Cyberromiyo
    Romi (@Cyberromiyo) reported

    @JioCare I'm a postpaid user, and your service is terrible. On 5G, I don't receive calls or SMS. Switching to 4G fixes everything. Why pay for 5G when only 4G works? Fix this, or I'll close my account. #Jio #5G @TRAI

  • V1kasVerma
    Vikas (@V1kasVerma) reported

    @JioCare Not working An engineer visited but they failed to diagnose it. Can u arrange any other

  • alphin_thomas
    Alphin (@alphin_thomas) reported

    @_zainbaig_ @reliancejio @JioCare Same with me Raised req on 28th Closed reason mentioned customer not giving appointment I have been trying to connect to a human employee from Jio but no luck They created a service request and closed it the next day stating successfully resolved. What the!!!

  • iambarid
    Barid Baran Bej (@iambarid) reported

    @JioCare @reliancejio Why set up shop in a state that has such poor service. It's been 5 days no call no delivery and yet whn i call on the curiour num, he rudely disconnect saying I dont have the sim!! I have made adv fr the sim n its delayed, so will i get interest on that money

  • manojexecutive
    Manoj Kumar (@manojexecutive) reported

    @JioCare still there is no progress it has been 13 days no connection installed. Jio seems to be so arrogant company. 100% @AkashMAmbani must not have thought of this type of service.

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