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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 54
Pune, MH 122
Airoli, MH 1
Delhi, NCT 47
Bengaluru, KA 96
Varanasi, UP 12
Hyderabad, TG 49
Ludhiāna, PB 17
Kolkata, WB 80
Lucknow, UP 31
Shillong, ML 9
Nāgercoil, TN 1
Bhopal, MP 32
Chhindwāra, MP 29
Ranchi, JH 9
Bhubaneshwar, OR 22
Allahābād, UP 5
Jaipur, RJ 35
Gorakhpur, UP 1
New Delhi, NCT 50
Kanpur, UP 26
Patna, BR 45
Jalandhar, PB 2
Pathanāmthitta, KL 3
Sūrat, GJ 18
Chandigarh, CH 24
Bareilly, UP 3
Mumbai, MH 132
Chennai, TN 62
Pānīpat, HR 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • radhesyam1981
    radhesyam (@radhesyam1981) reported

    @JioCare One of worst service. Can you please let me know how to cancel the connection

  • Harish04518669
    HARISH (@Harish04518669) reported

    @JioCare I am from mudichur near Tambaram. Here 5g network very very wort not even taking very slow. Need your support to identify the problem and sort it out. Almost 1 week this suitation. Now mind set is gone to change over jio to Airtel. Pls need action.

  • BrajMrinal
    Mrinal 🇮🇳 (@BrajMrinal) reported

    @JioCare Please refer to service request no SR0000334IV9. New Sim delivery was supposed to happen by 12th April...it didn't happen yet. I am just fed up now. Can we please cancel this and make a refund.

  • digital_abhip
    Abhishek Pandey (@digital_abhip) reported

    @JioCare Thank you for your service. I have paid airtel india @airtelindia and thr cconnection is happening tomorrow morning. I shall let this month pass and wont oay thr bill for jio fiber. You fix it or break it. Also portinng my sim to airtel now

  • sunil9jan
    sunil thapa (@sunil9jan) reported

    @jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T

  • malek_abul
    :.Kaif.: (@malek_abul) reported

    Hello @JioCare @reliancejio kindly improve your 5G service in our location. We pay for 5G but getting service like 2G what the service is this??? Kindly do needful action from your end. Very bad and poor network in our area kindly check and solve this matter asap.

  • ShivamSg619
    Shivam Singh (@ShivamSg619) reported

    @JioCare @TRAI @reliancejio Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out

  • Ajaydadke1
    Ajay (@Ajaydadke1) reported

    @JioCare JioFiber not working since 10 April. No proper update and no support on call. Please fix this urgently. I can share details in DM. @jio_fiber

  • ashfak1991
    𝓟𝓪𝓽𝓮𝓵 𝓐𝓼𝓱𝓯𝓪𝓴 (@ashfak1991) reported

    @JioMart_Support @reliancejio @JioMart very bad experience from #jiomart #bharuchjiomart

  • ChhoteyLalSinng
    nk rajput (@ChhoteyLalSinng) reported

    @reliancejio I am being harrased to the highest order in reactivating my sim. My daughter studies in a hostel and lost her sim. I am trying to reactivate the sim but being denied as some rep of urs entered wrong name not matching the IDs. This is not done. Pls help!!

  • KumarCh98793636
    Kumar Chowdary (@KumarCh98793636) reported

    @JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.

  • Abhishe21328556
    Abhishek Singh (@Abhishe21328556) reported

    @JioCare My job got affected due to poor services of jio fiber at my location , its very painful after a such long conversation, you guys could not resolve my issue. Had very pathetic experience and will update this conversation on my professional network as well.

  • warrior_9496
    Harkeshsharma (@warrior_9496) reported

    Hey jio i am using jio airfiber and there was some technical issue in the wifi so i called the technical assistance who installed mu connection whose no is 310605532228. He taken the output device with him now isn't picking up call not giving any reply. @reliancejio @JioCare

  • tripathivish
    Vishal Tripathi (@tripathivish) reported

    Register complaint for unwated telecaller numbers on TRAI DND app @TRAI. Tried with a number got message from @JioCare that the number is disconnected due to unregistered telemarketing. Great app and nice Initiative.

  • kokatesandeep1
    kokatesandeep (@kokatesandeep1) reported

    @JioCare You guys are failed in fulfillment of service within 5 working days and later on a complaint resolution. Suffered alot by trusting Jio.what kind of useless employees hired by Jio?

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