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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ishuishan10
    Ishu Ishan (@ishuishan10) reported

    @JioCare Same problem again. I think Jio is manipulating customers.

  • chauhanashish
    Ashish Chauhan (@chauhanashish) reported

    @JioCare bad support from your Fiber technical team on disruption with engineers refusing to come and self cancelling putting the SR number on hold. Cant get connected to a phone agent as well. Bad service. Request SR00003AR1CD. Pls help. Will unfortunately disconnect

  • AniS_0411
    Aniket Sahu (@AniS_0411) reported

    Dear @JioCare, It's been 15 days since lightning struck the Jio tower in our village, and the network is still down. Villagers are facing serious issues with calls, internet, online classes, banking and UPI payments. Please treat this as a priority. Rural customers deserve better

  • AnkurshanyShany
    Shany Srivastava 🇮🇳 🚩 (@AnkurshanyShany) reported

    @JioCare @reliancejio My JioFiber has been down, and despite raising SR00003BGLVL, there has been no progress. The app has been stuck at "Assigning an engineer," This is unacceptable. Please prioritize my complaint and arrange an engineer visit immediately. #JioFiber #JioCare

  • CaptainAkash123
    Akash Rathod (@CaptainAkash123) reported

    @reliancejio @reliancejio I am calling on 199 or 198 or chat support but unable to talk to human customer support. There is no option showing to talk to customer support. Bachenchod sirf rate mahenga karo, aur service ke naam pe gand marao bsdk. Airtel, Jio sab mc ka haal ek jaisa hai

  • mahanteshtm
    Mahantesh T M (@mahanteshtm) reported

    @JioCare Hi My requests for set up box issues are not resolved. Been following almost month. Tickets are completed or mention customer not available without contacting

  • chauhanashish
    Ashish Chauhan (@chauhanashish) reported

    @JioCare That is not true. Engineer Aman Patil is a liar and denies to com and gets it cancelled or on hold from the back end. We have many connections in our society so access to technician is given.need a router change as there are multiple problems else please disconnect permanently.

  • SANDEEP86700987
    SANDEEP JOSHI (@SANDEEP86700987) reported

    It’s been days since I booked and paid for my JioFiber connection (NO0001EGIMW2), and still no installation. No one has contacted me, and there is no update. Repeated complaints only receive standard replies with no resolution. Extremely disappointing service. @JioCare #JioFiber

  • ideasmoney
    IdeasMoney (@ideasmoney) reported

    @business_today @reliancejio @JioCare JioAirFiber Booking No. LR00001E978V Please refund the amount due to me , if you cannot service the request.

  • mahanteshtm
    Mahantesh T M (@mahanteshtm) reported

    @JioCare @Vins_Cute Hi My requests for set up box issues are not resolved. Been following almost month. Tickets are completed or mention customer not available without contacting

  • aakashkmalviya
    Aakash Kumar Malviya (@aakashkmalviya) reported

    My Jio mobile number 7240933698 has been deactivated due to some reasons, but when I contacted the nearest Jio outlets for help, they said you should contact your previous service provider(IDEA), because this mobile is MNP based which is no longer in our records @JioCare @TRAI

  • official_tilak9
    Tilak Chaudhary (@official_tilak9) reported

    Dear @JioCare Forget 5G—even 4G barely works in our area. Calls frequently drop, mobile data is extremely slow, and the network quality is very poor despite paying for regular recharges.Please look into this issue and improve the network coverage in our area as soon as possible.

  • TheoryDhaga
    Theory Dhaga (@TheoryDhaga) reported

    Facing an issue with my Jio SIM. Stopped receiving incoming SMS/OTPs after resetting my phone. Other SIMs work fine, network is full, & recharge is active. Please refresh my SMS services from the backend. Urgent help needed! @JioCare #jiocare

  • Killing04Living
    Hindustani 🌐 (@Killing04Living) reported

    @JioCare My jio air fiber is not working for yesterday , I'm unable to raise compliant via my jio

  • MumbaiEnjoy
    Rikin Shah (@MumbaiEnjoy) reported

    @JioCare How To get a Sim Replacement, As My Existing sim card Got Broken , What are The Charges for Replacement of New Sim Card & procedure too

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