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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Samiksshhyya
    Samikshya (@Samiksshhyya) reported

    @JioCare Your executive scheduled 12 noon for engineer visit and now it's suddenly 7 PM. ******* fix your issue rn

  • rajagopal_vicky
    Raja Gopal (@rajagopal_vicky) reported

    @JioCare plz don't Jio fiber broadband since cheating customer.. past 3 days no internet working properly

  • DuttaAmartha
    AnIndianBong (@DuttaAmartha) reported

    @JioCare : Not able to connect to internet, router light is Green & stable. Tried calling and raise ticket but call is getting disconnected. Can you plz help raise a ticket? ID : 4035947633.

  • real_1708
    ராஜா 👑 (@real_1708) reported

    @JioCare Good day. I installed Jio Fiber in November 2025. Before installation, I contacted a Jio technician to confirm the network availability and speed in my area. I was assured that the connection would be stable and reliable.(1/6)

  • ankur0509
    Ankur Anand (@ankur0509) reported

    @JioCare hello i had applied for jio fiber relocation, and submitted the desired fee of ₹1200 on 29.03.26, but relocation was not possible due to no optical network in that area, my order was canceled and my device was also submitted to you , still the deposit of 1200 not done

  • sanjayvkarma
    Sanjay Vishwakarma (@sanjayvkarma) reported

    @JioCare The same statement you guys using that if you have refund , what means that ? I have paid you during booking. I need my refund in my source account. There too many service request created from your end , I don’t know, what you guys doing. @reliancejio , Refund my amount!

  • mandeepsjoon
    Mandeep Singh Joon (@mandeepsjoon) reported

    @reliancejio @JioCare I have been trying to transfer my eSIM to another device . Even after writing correct details it’s been rejected for no valid reason . What sort of service is this ?

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    Daily Jio network issues — slow internet, call drops, and no connectivity. Called customer care multiple times but still no solution. @JioCare @reliancejio @TRAI please take this seriously. #JioDown

  • SirajLT
    Mohammed Sirajuddin junaidi (@SirajLT) reported

    @JioCare disappointed with Jio service. Network has been down since 5th May, complain raised, yet no engineer visit till now. Engineer Mohd Ahmed he said his boss is forcing him to visit the area. Is this how customer issues are handled? Absolutely unprofessional. #PoorService

  • N7869724567_n
    Naushad Ali (@N7869724567_n) reported

    Extremely disappointed with @JioCare. My JioFiber (ID: 05223176897) is down. Technician refused to fix it! ​I’m on duty in Manipur & family is alone in Lucknow. CCTV is offline, major safety concern. Fix this on priority! ​@reliancejio #JioFiber #Lucknow #Emergency

  • SURAJSAHAN17841
    SURAJ SAHANI (@SURAJSAHAN17841) reported

    @JioCare @reliancejio JioFiber internet has been down since 1 May and there is still no proper resolution. Local agents and field officers are not responding. Complaints are getting closed without fixing the issue. This is seriously affecting daily work and usage. Please escalate

  • YashNai92160561
    Yash Naik (@YashNai92160561) reported

    @JioCare The resolution hasn’t arrived and this is Day 2. So it is a delay. I have all the proofs. Along with call records and screenshots. Anyway I am proceeding to cancel this substandard service of jio. And shall continue to put out tweets against using this service.

  • TechTurbanator
    Arsh (@TechTurbanator) reported

    @JioCare No one is working on my concern. Your customer care said all engineers are busy so I will have to wait further. 💩

  • Wit__Wisdom
    WitAndWisdom (@Wit__Wisdom) reported

    @JioMart_Support @JioCare you wanted to compete with Zepto Blinkit but in the recent times your delivery sucks. Its second time in my last 3 orders that 2 orders were delayed, today's order there is no update and chat bot is useless. I cannot cancel as well, get it delivered now

  • singwithvani
    Vanita (@singwithvani) reported

    @JioCare I have recharged with ₹899 plan, but JioHotstar is still not working on both mobile and TV. I have already logged in with the same Jio number used for recharge, yet the subscription is not getting activated. Please resolve this issue as soon as possible. @hotstar_helps

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