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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jabalpur, MP 10
Mumbai, MH 269
Chhindwāra, MP 265
Nagpur, MH 31
Delhi, NCT 111
New Delhi, NCT 113
Thiruvananthapuram, KL 13
Nashik, MH 20
Bhubaneshwar, OR 46
Bharūch, GJ 1
Chandigarh, CH 37
Kolkata, WB 122
Pune, MH 176
Bhopal, MP 95
Lucknow, UP 42
Guwahati, AS 76
Kanpur, UP 17
Latur, MH 8
Āsansol, WB 9
Haridwar, UT 5
Patna, BR 60
Hyderabad, TG 101
Shillong, ML 16
Cochin, KL 20
Warangal, TG 2
Raurkela, OR 8
Faridabad, HR 2
Ahmedabad, GJ 95
Kawardha, CT 2
Ludhiāna, PB 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBoldOne77
    TheBoldOne (@TheBoldOne77) reported

    Dear @JioCare team, Your apologies are not helping resolve the issue nor is there any visible progress on the matter. I have been listening to your apologies for the last 36 days.. however there has been no concrete action.. So, your apologies are just words.. don't mean anything

  • whitdvile
    D (@whitdvile) reported

    @JioCare Worst 5G experience I've ever had. I've been complaining about it every day for the past month, but no action has been taken yet.🤦🤦🤦

  • akashdeepn
    Akash Deep (@akashdeepn) reported

    @JioCare Problem recurring again for 5 the time. Same issue. No rca

  • itsyashagrawal
    Yash Agrawal🇮🇳 (@itsyashagrawal) reported

    Zero coordination, zero customer support. Porting out all family & business connections today. @JioCare Jio #CustomerServiceFail

  • ChandiCharan9
    Chandi Charan (@ChandiCharan9) reported

    @JioCare @reliancejio I have already paid in advance and fulfilled my part. I request @JioCare to either complete the installation immediately or cancel the order and process a full refund without further delay.

  • thetushargoel
    Tushar Goel (@thetushargoel) reported

    Hello @JioCare @reliancejio, I m finally going to port out my number. Lots of network glitch since last 10 days.Ur representative assured me that this pbm will be resolved within 24 hours.Will you add these 10 days in my validity?Two transactions are failed due to n/w.@DoT_India

  • Abhishe98921849
    Abhishek Sinha (@Abhishe98921849) reported

    @reliancejio @JioCare I think my worst decision was to take Jio Connection. From April every month or twice in a month I need to raise my issue. This is your service. No engineer visited still not appointed.

  • Nagteja7
    Nagesh (@Nagteja7) reported

    Hi @reliancejio @JioCare, I want to deactivate my Jio number. Could you please help me? I contacted via 198 number and the Jio help section, but there is no option. Could you please check and help me?

  • Srj_bit
    I_AM_SRJ 😁 (@Srj_bit) reported

    @JioCare @ajitakumarmalik Hello.. i want cancellation of my fiber request.. enough of waiting for your stupid service.. refund my money immediately. Else i will file in consumer forum @jagograhakjago

  • myselfnizam
    Nizamuddin Sheikh (@myselfnizam) reported

    I am getting issues with my @reliancejio fiber connection. Help me and send me a helpline number so that I can share details. @JioCare

  • ErAadilUmar
    Aadil Umar (@ErAadilUmar) reported

    @JioCare @reliancejio It has been 2 days with absolutely zero network signal. This is highly unprofessional and disruptive. Please look into this urgently and fix the connectivity issues in my area.

  • Mohitca3
    Mohit Agrawal (@Mohitca3) reported

    @reliancejio @JioCare @MIB_India Jio Fiber is pathetic when it comes to service. I am using Fiber no +915513599839 and the service is down since last one month. Now they are saying that wire is coming from long distance and simply keep rescheduling visits Have paid till Feb 2027

  • SachinS35398750
    Sachin Singhal (@SachinS35398750) reported

    @JioCare I am an student I need internet to access my online classes.. usually jio concerned team takes 3-4 days to resolve the issue and I humbly request to resolve it at the earliest. Because every 1 day of delay or no access to internet costs me 8hours of backlog.

  • dabir
    P.D 𝕏 (@dabir) reported

    Hello @JioCare @reliancejio : let me know how to cancel Jio Fiber connection as you are not able to resolve the issue.

  • indiemarwari
    Deepak (@indiemarwari) reported

    @TRAI @JioCare @reliancejio I’m from Rajasthan, not Gujarat. For the past few days, when I call someone and they don’t answer or disconnect, the recorded message plays in Gujarati instead of Hindi. Same on incoming calls. Why is this happening? Please fix it. #Jio

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