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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sadda_Kiran
    Sadda Kiran (@Sadda_Kiran) reported

    I am fed up & frustrated with @jio_fiber service for the past 10 days. Enough. Let me know the process for disconnection so that I can move to some other operator. @JioCare #JioFiber

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @reliancejio @reliancejio 1/n Why was my Jio AirFiber request cancelled without even informing me? I submitted my details through the Jio website and a representative was assigned. He NEVER contacted me. I had to call him myself,make the payment and complete KYC on 20th August.

  • KumarYash01
    Yash Sharma (@KumarYash01) reported

    @JioCare This is just repeating what customer care already told me. I’m not asking how to track or reschedule I need service restored. My connection has been down since 6 AM, with no call from Jio. Please stop giving generic responses & provide confirmed engineer visit time and resolution

  • JAYCHANDMAURY88
    Jaychand Maurya (@JAYCHANDMAURY88) reported

    @jiocare jio 5g speed is very poor pls speed up now ...

  • DineshC12181523
    Dinesh Choudhary Hudda (@DineshC12181523) reported

    @reliancejio @JioCare At this time same problem allready send address pincode near by area share personal msg but problem not solved very bad service provide jio

  • sumittalwar
    Sumit Talwar (@sumittalwar) reported

    @JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?

  • Arsh_32
    Adarsh (@Arsh_32) reported

    @RelianceJio @JioCare Can’t load WhatsApp on 4G or 5G anymore. What kind of service is this? The network connection is getting worse by the day. Please look into this asap!

  • Atulgrowing
    @tul Srivastava (@Atulgrowing) reported

    @JioCare @reliancejio From one month i informed your team to rewire my jio fiber connection but you have just didnt do any thing. Last two service request raised for net disconnection. Temporarily solution and again my internet has been disconnected due to construction, No reply?

  • ronaldconrawa
    Ronnie (@ronaldconrawa) reported

    @JioCare **** up service. It's been 20+ days I am waiting for a manager call back. Issue not resolved fg or more than 6month

  • drygin__
    (@drygin__) reported

    @RaviSin6238033 @JioCare @reliancejio I’ve been facing the same issue for the last two months. When I ask for a refund, they simply copy and paste the bot message with random names. It’s pathetic. #Jio

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    Databooster Topup plan in Jio Airfiber purchased, but didn't activated. Tried calling Customer support,but could not proceed through IVR. @reliancejio @JioCare @JIOAIRFIBERIN

  • SayyadAman48721
    Sayyad Aman (@SayyadAman48721) reported

    @Ranjitkumar1999 @JioCare Jio service is worst

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

  • SakshiG08523547
    name (@SakshiG08523547) reported

    @JioCare @JioCare @reliancejio I’m not asking for a refund. I want my existing JioFiber plan validity extended by 2 days for the 2 days of service outage caused by Jio. Please compensate me by adding 2 days to my current plan.

  • Mayankbhimawat1
    Mayankbhimawat (@Mayankbhimawat1) reported

    @tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally

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