Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 135
Pune, MH 132
Bengaluru, KA 84
Ahmedabad, GJ 65
Chennai, TN 61
Hyderabad, TG 45
Bhubaneshwar, OR 41
Patna, BR 36
New Delhi, NCT 35
Kolkata, WB 34
Rājkot, GJ 31
Delhi, NCT 29
Lucknow, UP 25
Nagpur, MH 23
Sūrat, GJ 20
Guwahati, AS 16
Jaipur, RJ 15
Chandigarh, CH 14
Coimbatore, TN 14
Cochin, KL 14
Bhopal, MP 13
Nashik, MH 12
Vadodara, GJ 11
Dehra Dūn, UT 11
Ludhiāna, PB 10
Latur, MH 8
Indore, MP 8
Kanpur, UP 8
Varanasi, UP 7
Gurgaon, HR 6

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bhonslamilitary നോർത്ത് ഇന്ത്യൻ ഫാസിസ്റ്റ് (@bhonslamilitary) reported

    @reliancejio @GoogleIndia jio tells will provide 4g service but providing 2 g service in chokkanahalli region, when asked customer service executive says its because customers are more in the region. Is it our issue u people are not updating? & not refunding for their local service👎

  • atulshri Atul Shrivastava (@atulshri) reported

    @JioCare @reliancejio @JioCare You only write such messages but never mean it. This is an Enterprise connection and even after 6 days, we are in perils and with false assurances. No one is working on our case as there is neither a phone call or an Engineer visit. Pathetic Sr:ES0000004ORC

  • sumittalwar Sumit Talwar (@sumittalwar) reported

    @JioCare What a service- 5 days after request for cancellation got a call from Jio intimating about the SLAs. 7 days for pickup and 3 days for refund …. 🙏🏻what an experience

  • bhonslamilitary നോർത്ത് ഇന്ത്യൻ ഫാസിസ്റ്റ് (@bhonslamilitary) reported

    @reliancejio jio tells will provide 4g service but providing 2 g service in chokkanahalli region, when asked customer service executive says its because customers are more in the region. Is it our issue u people are not updating? & not refunding for their local service👎

  • Manoj2012Manoj Manoj Chaurasia (@Manoj2012Manoj) reported

    @reliancejio Dear let me know the procedure to change the damage sim in Sriganganagar as your outlets here are closed and concern person Mob. No. 9082705197 is not available since last week. Keeps on postponing..

  • bhonslamilitary നോർത്ത് ഇന്ത്യൻ ഫാസിസ്റ്റ് (@bhonslamilitary) reported

    @reliancejio jio tells will provide 4g service but providing 2 g service in chokkanahalli region, when asked customer service executive says its because customers are more in the region. Is it our issue u people are not updating? & not refunding for their local service👎

  • Srshashikant Shashikant Mane (@Srshashikant) reported

    @JioCare very different issue. Plan is active on mob no. But internet working and No calls outgoing working why?. Tried steps in 19914 but didn't help. Please active the plan. In app jio plans are showing. So what's the issue? DM you mobile no.

  • msthippanna m.s.thippanna (@msthippanna) reported

    @reliancejio I am one of your esteemed customer. I request you to kindly set right your Mysore Fibre customer care services immediately or else my recommended 6 connections will withdraw from your company subscriptions.

  • Tushar5233 Tushar Tyagi (@Tushar5233) reported

    Feels like switching to airtel or other should be a good option now @JioCare I don’t understand why these unavoidable issues didn’t came when you guys come for selling connections and charging money Your representatives barey pick calls afterwards

  • dhavalg2006 Dhaval Gandhi (@dhavalg2006) reported

    @JioCare Still no update or solution given yet. Daily we are losing our allocated internet. Raise the complaint, still JIO team are not eager to get it resolved.

  • Sonalisaboo Sonalisaboo (@Sonalisaboo) reported

    @JioCare Any update on my issue?

  • imadityadhiman Aditya Dhiman (@imadityadhiman) reported

    Want to port my family plan @ViBusinessIndia @reliancejio As a platinum customer @airtelindia can’t help their customers and making fool

  • Saurabh86511976 Saurabh Goyal (@Saurabh86511976) reported

    I am trying to reach customer care executive for the last 3 hours with different helpline numbers but none of them seem to yield any results. I am trying to change the sim to esim and no response from the JIO. I am in immediate need. Please contact me. @reliancejio @JioCare

  • bhonslamilitary നോർത്ത് ഇന്ത്യൻ ഫാസിസ്റ്റ് (@bhonslamilitary) reported

    @reliancejio jio tells will provide 4g service but providing 2 g service in chokkanahalli region, when asked customer service executive says its because customers are more in the region. Is it our issue u people are not updating? & not refunding for their local service👎

  • SinghaniaVarun varun singhania (@SinghaniaVarun) reported

    @JioCare Problem is that i am only getting these copy paste statements across platforms but no1 is bother to resolve the issue

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