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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 253
Chandrakona, WB 1
Kolkata, WB 149
Hyderabad, TG 113
Gurgaon, HR 10
Guwahati, AS 75
New Delhi, NCT 118
Sūrat, GJ 36
Mumbai, MH 280
Shiliguri, WB 20
Bengaluru, KA 159
Vadodara, GJ 22
Chennai, TN 65
Bhubaneshwar, OR 40
Pune, MH 173
Delhi, NCT 95
Lucknow, UP 38
Udaipur, RJ 12
Cochin, KL 23
Nagpur, MH 33
Shimla, HP 5
Jodhpur, RJ 5
Jaipur, RJ 59
Ahmedabad, GJ 78
Bhiwāni, HR 3
Raipur, CT 10
Indore, MP 66
Aurangabad, MH 10
Bhopal, MP 90
Coimbatore, TN 20
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MihirTalreja3
    Mihir Talreja (@MihirTalreja3) reported

    @JioCare @JioCare pathetic i was on call with 1 of your agent and he just said i can't transfer it to the senior now and disconnected the call this is ridiculous worst customer service

  • vishalgupt5955
    vishal gupta (@vishalgupt5955) reported

    @JioCare @JioCare I never cancelled my connection. I had asked for fixing wiring issue. But the person came and asked me to raise relocation request (for same address). I had paid more than 5000 initially for getting 300Mbps plan. After the relocation my plan was changed to 30Mbps.

  • mihir_nam
    Mihir Mangaonkar (@mihir_nam) reported

    @JioCare @jagograhakjago so whats update...even now jio fiber was down

  • ruchirism
    Ruchir (@ruchirism) reported

    @JioCare It has been 9 days now since the complaint has been raised but no technician has come for resolving this issue. It is extremely unprofessional to not even try to address the query and solve the problem in this time

  • anubpattnaik
    Anubhav (@anubpattnaik) reported

    Hi @reliancejio /@JioCare Raised a service request but no action yet. Please look into it asap

  • whitdvile
    D (@whitdvile) reported

    Hi @JioCare, my Jio 5G has not been working for the past 3 days. I raised a complaint through the MyJio app, but there's been no resolution. My phone shows it's connected to the 5G network, but there's no internet at all. Only 4G is working. Please look into this.

  • KrishBargarh
    Krish Agrawal (@KrishBargarh) reported

    @reliancejio as u have taken the decision to no longer allow unlimited 5g on hotspot. I kindly request to help me with the refund process.

  • GAMESTECHDEST
    . (@GAMESTECHDEST) reported

    @JioCare My issue is not resolved

  • Ranjaysingh_123
    Ranjay Kr. Singh (@Ranjaysingh_123) reported

    Urgent my number 8210814522 is not working since yesterday evening, it's showing no record found can you please check and start my number ASAP bcz it's registered with my uid and bank account #Urgents @reliancejio

  • naresh552212
    Naresh Upadhyay Sharma (@naresh552212) reported

    @JioCare Home delivery of your Jio SIM has been initiated for Order Reference Number NO00015HMIUZ. Sukhveer singh(8949000835) will be your delivery executive. The delivery boy is not picking up the phone, such a bad service.😡

  • AtulSingh71
    Atul singh (@AtulSingh71) reported

    @JioCare You and your organisation big lying . In ground your service can’t say anything. If I say poor. Insert word’s for poor . But only you need only money for recharge .

  • saytosachin
    Sachin (@saytosachin) reported

    I bought a new @JioCare Jio prepaid sim and since the day of activation getting continous calls from @DMIFinance for some loan which I haven't taken. The calls are so frequent that it is disturbing my day routine. @TRAI Please help to resolve.

  • mayank_s_dubey
    Mayank Dubey (@mayank_s_dubey) reported

    Dear @JioCare, I have never had to chase a service provider like this before. For the last several months, the entire locality has been facing severe network issues. This is no longer an isolated complaint—it’s a complete failure of service and customer support. (1/5)

  • rd9063
    Ravi Dangi (@rd9063) reported

    @JioCare Don't you share any ETA, everytime I call customer care they dont share any deadline, they are extending to 12hrs everyday.

  • Going_darrrkk
    Going_Dark (@Going_darrrkk) reported

    @JioCare I had recharged my father's Jio number, Amount is debited however plan was never made active. Kindly help us resolve issue at hand

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