Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thiruvananthapuram, KL | 17 |
| Kolkata, WB | 150 |
| Delhi, NCT | 82 |
| Chennai, TN | 75 |
| Bengaluru, KA | 143 |
| Chhindwāra, MP | 219 |
| Varanasi, UP | 24 |
| Shiliguri, WB | 23 |
| Visakhapatnam, AP | 9 |
| Nawāda, BR | 1 |
| Sopur, JK | 7 |
| Ahmedabad, GJ | 92 |
| Indore, MP | 54 |
| Guwahati, AS | 72 |
| Āsansol, WB | 4 |
| New Delhi, NCT | 106 |
| Chandigarh, CH | 30 |
| Mumbai, MH | 222 |
| Patna, BR | 53 |
| Hyderabad, TG | 124 |
| Udaipur, RJ | 11 |
| Bathinda, PB | 1 |
| Bhīlwāra, RJ | 4 |
| Pune, MH | 112 |
| Chās, JH | 2 |
| Jodhpur, RJ | 7 |
| Raurkela, OR | 8 |
| Sāgar, MP | 1 |
| Jamshedpur, JH | 7 |
| Nagpur, MH | 24 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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diganta das (@diganta88714376) reportedPaying premium prices for 5G only to get 2G speeds. @reliancejio takes our money instantly, but when the network crawls, it’s absolute silence. Yet, if my recharge expires for five minutes, they spam call my phone every few seconds like a loan shark.
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Pradhumna Patel (@pradhumna18) reported@JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?
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Abhishek srivastav (@Abhishe61661799) reported@reliancejio @_MukeshAmbani @JioCare what an idiot services from jio call center, o am using jio fiber services and after recharge faced with inter net and called customer services, a pathetic and dull services,bull **** services mr ambani...
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Rajeev Goel (@rajeevkgoel) reported@Siddharth_lol @JioCare @reliancejio My friend was also facing similar issue. He simply broken the JioFibre box hanging outside on a electric pole. It interrupted all connections from box nearby (around 10+). Technician visited immediately in an hour without a call. He caught him to get his connection fixed first.
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Kalpit Khandelwal (@KalpitKhandelw2) reported@JioCare @JioCare It feels like you're only misleading customers instead of resolving their issues. My JioFiber relocation request is still pending despite repeated escalations. Saying it will be resolved "in the future" is meaningless a future date could be tomorrow or even a year from
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Irfan Baig (@pirfabaig) reported@reliancejio SIM requested on 14 Jun and still not delivered. I got a delivery message but the delivery person says he won’t come. Jio branch refuses to help because it was bought online.customer care gave wrong information. This is careless and unprofessional -resolve or refund.
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Kiran (@iamkiran21) reported@debarghyawrites @reliancejio WTF? Is this true?
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Ashish Palav (@palav_ashish) reported@JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Ishveen , I'm messaging daily from last 71days , every time you are saying issue get resolved shortly. R u guys are really working on my issue. 71 days is not a small time. You are using my money from 71days and not giving google gemini pro. @reliancejio
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satrajit sen (@satrajits) reportedThe FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare
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Sushil kumar (@sushilhrg) reported@JioCare My JioFiber connection has not been working for the last 24 hours. Despite waiting for a resolution, the issue is still not fixed. This is causing significant inconvenience and affecting my work. Kindly look into this urgently and restore the service at the earliest
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Simba (@seamnswing) reportedEverytime service is down you reinstate your reluctance to be available for customers For jio sim- fiber everything there's no customer points unlike airtel Day light robbery to say the least Where are we supposed to get solutions ? U hate facing people @reliancejio #jiodown
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D Roy 🇮🇳 (@droy331) reported@JioCare Hello... horrible connectivity. Unable to speak to customer care...call is being disconnected every time.
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Sandeep Mahato (@sanjsr812) reported@JioCare @reliancejio TODAY was the last day of the 7-day period for my refund (Order: NO0001DJPQAE). Still NO credit. This is FRAUD. I am now filing an official complaint with RBI Ombudsman and National Consumer Helpline (1915). Stop holding my money! #RBI #Jio
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giridhar kandalam (@giri7026) reportedAnd in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio