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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 64
Indore, MP 62
Rohtak, HR 6
Delhi, NCT 113
Guwahati, AS 77
Shiliguri, WB 17
Chandigarh, CH 38
Pune, MH 174
Kanpur, UP 18
Shillong, ML 17
Ahmedabad, GJ 94
Agartala, TR 6
Bhubaneshwar, OR 43
Kolkata, WB 118
Kālna, WB 1
New Delhi, NCT 114
Chhindwāra, MP 260
Baikunthpur, CT 2
Dehra Dūn, UT 26
Roorkee, UT 3
Sūrat, GJ 48
Gurgaon, HR 10
Vadodara, GJ 47
Mumbai, MH 268
Gwalior, MP 3
Ludhiāna, PB 6
Lucknow, UP 42
Patna, BR 60
Jabalpur, MP 9
Nagpur, MH 30
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshitS14
    Harshit Shrivastava (@HarshitS14) reported

    @JioCare my Jio Fiber was down twice this month, total downtime about a couple of days (you'd know the exact time from service records). You don't give an extra second, while you've taken a downtime when it was paid for! How to adjust this?

  • Mr_Chartist
    Rohit Singh | Mr. Chartist (@Mr_Chartist) reported

    24-hour update: Almost ZERO progress. @JioCare Yesterday, you publicly replied that my JioAirFiber issue had been forwarded to the concerned team “on priority” and that I would be updated soon. It has now been 24 hours, and practically nothing has changed. -No installation. -No confirmed timeline. -No proper response from the local team. -And the Kesli office continues to remain unavailable/closed when I try to get support. This experience is getting worse at every level — from the local team to customer care and escalation support. Everyone says the issue has been “forwarded”, but nobody actually takes ownership and resolves it. Payment has already been made. I have been following up continuously. How many more escalations are required for a simple JioAirFiber installation? @JioCare I don't need another “we have forwarded your concern” response. Please take ownership, give me a confirmed installation timeline, and actually resolve the issue.

  • rac__j
    archive (@rac__j) reported

    @JioCare Pathetic jio service

  • devillion01
    Falak Saeed Khan (@devillion01) reported

    @JioCare Reply in the freaking DM. What the hell is wrong? You can't deliver a resolution in more than 50 hrs? The hell is wrong with your customer service?

  • Himanshu_cuj
    हिमांशु चन्द्रवंशी (@Himanshu_cuj) reported

    @reliancejio @reliancejio Paid ₹2,200 for Jio AirFiber (ORN: NO0001F1M01I). Technician visited on 06 Aug but installation failed due to inadequate network. Please confirm cancellation & initiate refund immediately. Otherwise, I will escalate the matter before the Consumer Forum.

  • aditivya
    Vikas kumar (@aditivya) reported

    @JioCare Hey after calling from last 3 month and getting unprofessional behaviour from the customer desk i realised how much money have been made by not refunding the hard earned money of the customers. I have submitted my receipt of transaction of jio fiber instead of refunding.

  • DudaniUjjawal
    Ujjawal Dudani (@DudaniUjjawal) reported

    @JioCare please help what to do @jagograhakjago they are not resolving our queries

  • GangajiPraveen
    its_me_kuMARS 🇮🇳 (@GangajiPraveen) reported

    7 days, 20 emails and 20 DM's on X chat support - yet the issue is unresolved @JioCare @reliancejio 👏🏼👏🏼👏🏼👏🏼👏🏼

  • avdhesh_99
    avdhesh (@avdhesh_99) reported

    @reliancejio down in sultanpur Sultanpur Entire distric from 10 month Need grab u

  • suganth1992
    Suganth (@suganth1992) reported

    @reliancejio @JioCare the connectivity is so bad for the past 2hrs. I have data available. But it takes soo long to get connected to anything. Can you check st the quickest

  • Zahurlone
    Dr.Zahoor Ahmad Lone (@Zahurlone) reported

    @JioCare since 9 am today my jio fiber, 911813585647 is not working since morning . It is really frustrating . Who will pay the loss for the WFH today. Kindly resolve it swiftly.

  • Satya14anamika
    Satyaprakash (@Satya14anamika) reported

    @reliancejio Very worst network nowadays

  • dsprtguy
    Keshav Nishad (@dsprtguy) reported

    @JioCare If the installation is not completed today, please cancel my booking and initiate a full refund. I have already paid and have been waiting despite repeated follow-ups. I cannot wait any longer. Booking ID: NO0001F2IHR2.

  • AVISHCHANDRA5
    AVISH CHANDRA (@AVISHCHANDRA5) reported

    @JioCare Service not restored yet

  • gurbirender
    Gurbirender Gill (@gurbirender) reported

    @JioCare I have purchased a prepaid number online. I have done the rechargeof Rs 349. Yet no one has contacted me for the SIM delievery. Can you please help? Else I feel it's a waste of money and loss of face for your company.

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