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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • notsachinnn
    Sachinnn (@notsachinnn) reported

    @reliancejio I don't know ******** is wrong with this company. I ordered a SIM 10 days ago, and it hasn't been delivered to me. I tried calling the delivery executive bunch of times but his ****** number is switched off. I don't know what ******** the CEO, the members or the staffs are doing.

  • Lakshya8s
    Lakshya Sharma (@Lakshya8s) reported

    @JioCare nothing haappened its ur side issue man i mentioned that, i tried changing device they dont have have vowifi on

  • Rathore_RSU
    Rajendra Singh Rathore (@Rathore_RSU) reported

    My request SR000032QQMX is being blatantly ignored. This level of incompetence is disgusting. I am done with your hollow promises. Restore service immediately or face legal action and a public complaint to TRAI. Resolve this right now! @JioCare

  • SumantKumar4343
    Sumant Kumar (@SumantKumar4343) reported

    @JioCare "It's not about one website or app. There is Zero 5G signal and speed is 0 Mbps. Nothing works. You already admitted 'coverage is limited' in the previous reply. I have shared all proofs in my NCH complaint (7136015). Please stop asking the same things and fix the tower."

  • KumatNanit
    Nanit Kumat (@KumatNanit) reported

    @JioCare @_im_anujjain @jio_fiber Hi JIo care, Not getting again network my jio fiber and customer care is not picking up call..... Who is responsible #jiofiber

  • rachuri_dilip
    rachuri durga dilip (@rachuri_dilip) reported

    Highly disappointed with my Jio AirFiber relocation (SR: CO0001RQGNZZ). The assigned SMS contact redirected me to local Sullurupeta staff, who then ignored calls & refused service, claiming ₹1200 portal payments are "out of their scope." @JioCare @reliancejio 1/2

  • Himansh13580778
    Himanshu Rathore  (@Himansh13580778) reported

    @JioCare do you really care about Costumers. Am facing Wi-Fi issues since 29th March and your team doesn’t really think about us. Technician is clearly denied to visit to resolve to issues

  • SyedShahab_in
    Syed Shahab (@SyedShahab_in) reported

    @JioCare Finally back online, but no thanks to @JioCare’s "support." It took 4 days, a missed slot, fake status, & a threat to the Appellate to get a 5-min fix. Stop treating customers like numbers. Your IVR is a joke. "Press 1 or 2" isn't service—it’s a barrier. Be human, not a machine.

  • prateek061577
    Prateek Tripathy (@prateek061577) reported

    @JioCare How many more days it will take. Today I went to Airtel office and took their plans as they have restored their service by 8 April.

  • najare_up
    नजरे आलम_BJP (मोदी का परिवार) योगी भक्त (@najare_up) reported

    @JioCare How many time I will send my full address to your team if your are not able to solve the problem then tell me i will go to court about your service and against plan

  • abeyshubh
    Shubham (@abeyshubh) reported

    @JioCare @JioCare My exam is over, but my 4-day outage is not. You promised a fix in 'a few hours'—it has been 48 hours since that promise. Service ID: SR000032QJ1L. I need a technician at my home in Gwaltoli TODAY or a clear explanation for the delay.

  • aryan080699
    Aryan Mehta (@aryan080699) reported

    6/6 @jagograhakjago kindly help — I have all call recordings as proof. @reliancejio @JioCare please refund my ₹807 to my original payment method & clarify what happened to my sister's Aadhaar & photo data. Big brand, worst support. #JioFraud #ConsumerRights #JioAirFiber

  • AskBikram
    Bikram Bhattacharya (@AskBikram) reported

    @JioCare Well, that call option is not working

  • PavanGuptaX
    Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reported

    download and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2

  • its7prasad
    🇮🇳PräṣädtheĒxplorer🌌🪐🔭 (@its7prasad) reported

    Being your prime member @JioCare thank you for serving pathetic service!!

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