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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Patna, BR 56
Chennai, TN 57
Nagpur, MH 22
Guwahati, AS 61
Malappuram, KL 2
New Delhi, NCT 81
Agra, UP 16
Morādābād, UP 3
Hyderabad, TG 87
Kalyān, MH 1
Bānposh, OR 7
Jodhpur, RJ 10
Bhubaneshwar, OR 23
Chhindwāra, MP 128
Dhanbād, JH 6
Pune, MH 120
Kanpur, UP 33
Kolhāpur, MH 6
Varanasi, UP 25
Shimla, HP 3
Ghāziābād, UP 4
Kolkata, WB 139
Alīgarh, UP 5
Delhi, NCT 69
Mumbai, MH 144
Bengaluru, KA 126
Ahmedabad, GJ 82
Ambāla, HR 1
Chandigarh, CH 32
Ludhiāna, PB 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • venkat_4u
    venkataramana reddy (@venkat_4u) reported

    @JioCare - You such a pathetic customercare and when you are not doing proper handling sim delivery why you provide home delivery option. Wasting time to keep calling to your customer care..

  • _ishfaqw
    Ishfaq (@_ishfaqw) reported

    @JioCare please register a service request from Srinagar Kashmir

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare Details shared via DM. Kindly assist with the refund process and resolution at the earliest.

  • SubhashBhatiRJ
    Subhash Bhati (@SubhashBhatiRJ) reported

    @JioCare The tracking link is not working from my side. Please share the technician’s contact number so I can coordinate directly.

  • gouti1454
    Goutham (@gouti1454) reported

    Without any communications and not honouring the previous valid recharge cycle to end. Now you need to recharge with 3599/-. The change in policy will be communicated shortly, but before that they disconnected the signal? @JioCare

  • Varshjain_1
    Varsh (@Varshjain_1) reported

    @JioCare More than 3 days since I have shared the requested details but there has been no update, no action. Certainly this is not the 1st time I have raised the issue. I have been following up for past 2 months. So, its very clear that there is no intent to resolve and refund my money.

  • thetraderkr
    Ram Yadav | Entrepreneur | Software Engineer (@thetraderkr) reported

    @JioCare Still the same issue does not fix @JioCare My office work effect.

  • SaturnRings_8
    . (@SaturnRings_8) reported

    @JioCare I can't even call or access a customer care executive. I can't even pay my bill how can I even get through this.

  • IamVibhorPandey
    vibhor (@IamVibhorPandey) reported

    @JioCare This issue has been continuing for months and several users in my area are facing the same problem. Your system blocks complaint registration itself, so customer profiles may falsely appear as “satisfied customers”. #JioFiber @JioCare

  • Skieee0307
    Skieee (@Skieee0307) reported

    @JioCare Worst customer care service....no benefit was credited except for that 2GB data. Very disappointed #jioscam

  • SheikhNashim7
    Nashim Ahmad (@SheikhNashim7) reported

    @JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.

  • mehulbhatt4u
    mehul bhatt (@mehulbhatt4u) reported

    @JioCare @reliancejio Thank you for the response. However, similar assurances have been shared repeatedly without any actual resolution or timeline. Requesting a specific status update and expected closure date, as the issue has been pending since 29 March 2026. #JioFiber #RefundDelay

  • soumyajitmusic
    soumyajit jana (@soumyajitmusic) reported

    @JioCare Request no SR000035QW0P raised Dated 14th May , Unresolved for last 4 Days, Only Received resedule appointments and your Service Engineer / Area manager advise to discontinue the service as they are unable to solve the issue because of shortage or Engineer.

  • j4ntddf76x
    Curious Voyager (@j4ntddf76x) reported

    @JioCare Your team is not working at all. Zero communication from jio team yet!

  • soumyajitmusic
    soumyajit jana (@soumyajitmusic) reported

    @JioCare Dear Team, multiple concerns have been raised, but your local technical team and managers are ignoring end users. No dues are pending, yet even a one-day delay results in service disruption. Why are repeated reschedules still being allowed?

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