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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • syuvitech
    Yuvaraj (@syuvitech) reported

    @JioCare Service request no : SR00003ADMX

  • Palrahul_11
    Kumar Rahul (@Palrahul_11) reported

    @JIOAIRFIBERIN @reliancejio Since morning, there has been no improvement in the AirFiber outage. Is your team unable to identify the issue, or lacking the skills to fix it? How much longer do customers have to wait for restoration when the same response of “4 hours” is repeated.

  • w_rajesh
    RAJESH (@w_rajesh) reported

    @JioCare Hi @JioCare This is unacceptable. I am paying for a 30 Mbps JioFiber plan but getting barely 1 Mbps speed. Unable to work or even watch TV. Repeated disruptions with no resolution. Why am I paying for a service that doesn’t deliver? Please fix this urgently.

  • ATKrshn
    Anantakrishnan (@ATKrshn) reported

    @JioCare @JioCare Even after registering the mail, your service is pathetic. Now it has officially been 2 weeks since I initiated this process. Just leave the space for your competitors if you are this incompetent.

  • tushardodiyaa
    Tushar Dodiya (@tushardodiyaa) reported

    @jiothings @jioMotive @JioCare I sent another email regarding this issue, but I have not received any acknowledgment or response so far. This level of customer support is unacceptable. It is very frustrating to repeatedly face the same issue without any proper resolution or timely communication from your team.

  • 175f62e3c3e4473
    VN (@175f62e3c3e4473) reported

    @reliancejio @JioCare useless fellows since from 3 hrs network is down in my location unable to make class or use the internet properly

  • vikaskavi08
    vikas (@vikaskavi08) reported

    @JioCare Why mam this your fault.. Airtel giving best of service and rebate too. This is my last month after I will shift to airtel . If you not given rebate .

  • Sagarnarayansr1
    Sagar Srivastav (@Sagarnarayansr1) reported

    @wh0_is_the @reliancejio @JioCare Now it's time to teach them lesson and need to show the power of frustrated customer. I'm going to switch Airtel fiber.

  • shailesh8199
    Shailesh Bhosale (@shailesh8199) reported

    @JioCare @reliancejio Repeatedly forwarding my request is not a resolution. It was cancelled due to an equipment shortage. Please confirm equipment availability and my installation date. #JioAirFiber

  • iamsmk_08
    SMK (@iamsmk_08) reported

    @JioCare When can we expect the resolution by? It's been the same since last 1 week.

  • JamesBond_124
    WARR1OR_X 😈 (@JamesBond_124) reported

    @IndianTechGuide @JioCare *** off I'm porting my sim to other network, it's been 3 weeks since I'm getting extremely slow speed at my home earlier it was better 😤

  • rengarajgovinth
    Rengaraj (@rengarajgovinth) reported

    When power cuts off in minutes, network also down even not received call and network symbal disconnected in Kadamalai kundu area PIN code 625578 What a service by jio @JioCare

  • jawaharmangwani
    Jawahar Mangwani (@jawaharmangwani) reported

    @JioCare ​"My JioFiber internet is not working since 4july and customer care is only providing automated replies. No human executive is connecting. Please help immediately. Registered Number: 9300112255

  • sushil_raman
    sushil raman (@sushil_raman) reported

    @JioCare I am trying to get a solution from last 20 days without any luck . Don’t know how long this is going to take.

  • anurag_smishra
    Anurag Mishra (@anurag_smishra) reported

    The level of shamelessness is impressive. You act like you're doing customers a favor instead of providing a paid service. Zero professionalism, zero accountability, and apparently zero interest in fixing the actual problem. @reliancejio

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