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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 90
Delhi, NCT 107
Lucknow, UP 41
Pānīpat, HR 4
Nashik, MH 23
Chhindwāra, MP 256
Gwalior, MP 2
Aurangabad, MH 7
New Delhi, NCT 107
Chennai, TN 59
Hisar, HR 2
Kolkata, WB 130
Mumbai, MH 269
Varanasi, UP 17
Shillong, ML 14
Sūrat, GJ 44
Jaipur, RJ 54
Dhanbād, JH 8
Bengaluru, KA 147
Kanpur, UP 20
Morinda, PB 2
Vadodara, GJ 45
Jammu, JK 2
Gurgaon, HR 9
Ahmedabad, GJ 94
Chandigarh, CH 34
Bhīlwāra, RJ 3
Hyderabad, TG 99
Pune, MH 184
Patna, BR 59
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nvsubramanian
    N🆚 (@nvsubramanian) reported

    @JioCare @JioCare I shared my JioAirFiber ID and registered mobile number by DM immediately after it was requested them on 29 July. There has still been no call, engineer visit, update or resolution. Your public response was merely performative; no action followed. 1/3

  • VikasDe81781493
    Vikas Deshpande (@VikasDe81781493) reported

    @JioCare Engineeer is saying he is not permitted to replace with new wire. He ask to take new connection or shift your connection? Is this tje service Jio offering? 3 days passed no broken wire replacement? Hopelss and pathetic experience.

  • phenomenalrohan
    Rohan Ghosh (@phenomenalrohan) reported

    @reliancejio please help

  • Pragyaparamesh
    प्रज्ञा परमेस मिश्रा (@Pragyaparamesh) reported

    If u don’t want to solve this issue I with my 6 family member who are using Jio will port to airtel and I will make sure to drag you to consumer court for a full recovery of my plan. Waiting for your excuses @JioCare

  • Satyareddy23492
    Satya Reddy (@Satyareddy23492) reported

    Is Jio Fiber existing in India? It’s almost 24hrs but no one is solving the issues but we have paid the money for services. @jio_fiber @reliancejio @Jio_Business

  • _cpsharma
    Chetan P Sharma (@_cpsharma) reported

    @BankerinIndia @JioCare Yeah. No action has been taken despite continuous follow-ups. I'm now considering escalating the complaint through the CPGRAMS portal.

  • Rajnish27256549
    Rajnish Singh (@Rajnish27256549) reported

    @JioCare why not support to customer my JioFiber is not working who are responsible for that

  • vxn_amit
    Amit sharma (@vxn_amit) reported

    @reliancejio @JioCare My JioFiber connection has had a blinking red light and no internet for more than 15 hours. I already raised a complaint, but no engineer has visited yet. Request ID: SR00002N0Q32 — Status still shows "Assigning an engineer." Please send an engineer urgently

  • musafirmanish
    Manish singh (@musafirmanish) reported

    Still not got any proper solution @JioCare

  • Swapnil_98
    Swapnil Kumar Singh (@Swapnil_98) reported

    @JioCare @reliancejio My JioFiber is down for 24+ hours! Complaint No: SR00002N0N38 Support is falsely claiming line is broken, while everyone else's internet in the area is working fine. Visit rescheduling 4-5 times without my permission fix it urgently!

  • heda_manish
    Manish Heda (@heda_manish) reported

    @JioCare having 2 packages on my mobile still not able to use it..worst service by jio...feel very bad but trur

  • airmen_03
    Unknown (@airmen_03) reported

    Extremely disappointed with Jio's internet service! Experiencing a major network issue, and there is zero response on DMs or calls. Poor customer support. Please fix this ASAP! @reliancejio @JioCare @TRAI

  • aqeelonx
    aQeel 🇮🇳 (@aqeelonx) reported

    @JioCare Hi despite all my netwrk settings set to 5g, my netwrk keeps randomly dropping to 4g. A year ago it happened occasionally, but for the past many months its been happening daily. I recharge using my hard earned money, pls fix this issue. Check dm for screenshot. #jio

  • spartan_vj_
    Spartan 🇪🇸TVK🇪🇸 (@spartan_vj_) reported

    Hey @reliancejio @JioCare i need a help please respond

  • shahi0009
    Amrendra Shahi (@shahi0009) reported

    @reliancejio @JioCare Worst customer service in Ghaziabad. Jio fiber down since more than last 30 hours and still no solution, no update to customer. @jagograhakjago

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