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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 63
Bhopal, MP 99
Chhindwāra, MP 238
Chennai, TN 65
Patna, BR 55
Mumbai, MH 234
Lucknow, UP 44
Nashik, MH 24
Kota, RJ 6
Pune, MH 182
Bengaluru, KA 122
Coimbatore, TN 17
Jodhpur, RJ 6
Ahmedabad, GJ 73
Jaipur, RJ 42
Delhi, NCT 96
Belda, WB 1
Jhārsugra, OR 1
New Delhi, NCT 98
Kolkata, WB 83
Chandigarh, CH 32
Jalandhar, PB 6
Baikunthpur, CT 7
Kanpur, UP 21
Thiruvananthapuram, KL 13
Āsansol, WB 9
Kallakkurichchi, TN 2
Mohali, PB 4
Indore, MP 64
Hugli, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mudassir25
    Mudassir Zaidi (@Mudassir25) reported

    @reliancejio It's been 25 days(6th Aug), still wifi not working. 20 users are facing this issue in my area. You guys don't care. Despite multiple complaints no action taken. All my service tickets auto closed. Area technical head(8920423653) even refused to resolve. JioFiber: +91-1135780814

  • AkShri764015
    Ak Shri (@AkShri764015) reported

    @JioCare Engineer came today and now he is is saying building ID is wrong due to which this request need to be cancel and new request had to be raise with correct ID. I need to know why customer has to face all this nonsense done by your team.

  • visitrajureddy
    Rajavardhan Reddy (@visitrajureddy) reported

    @JioCare Hi Prakash, I’ve sent my JioFiber ID and registered mobile number via DM as requested. Please check and look into the issue urgently. My connection has been down for more than a day, so I request you to arrange a technician visit and restore the service as soon as possible.

  • SatishKaramala
    Satheesh Karamala (@SatishKaramala) reported

    @JioCare st 30 days is not justified when your own system clearly shows otherwise. I also request Jio to investigate why this recurring outage is happening every month and provide a permanent solution, rather than asking customers to repeatedly bear with the disruption.

  • SwapnilB01234
    Swapnil Bhangare (@SwapnilB01234) reported

    Standing with Sakirwadi users! TRAI MySpeed test proves how severe the network loss is. @JioCare, stick to the promised 15th September deadline! @AshwiniVaishnaw

  • Raviverma9807
    Ravi Verma (@Raviverma9807) reported

    @JIOAIRFIBERIN @JioCare my wifi is not working since yesterday morning and i raised a complaint. SR no is SR00003F90XP. I've received NO update yet. Assigned person is not picking the call. Could you pls look into this and provide an update and timeline to get it fixed.

  • _anupam_jha
    king (@_anupam_jha) reported

    @JioCare this issue is still not resolved

  • pmsivanesan
    Sivanesan M (@pmsivanesan) reported

    @reliancejio ENOUGH IS ENOUGH. For nearly a week, my Jio network has been stuck at just 1 SIGNAL BAR, making mobile connectivity practically unusable. 25 Aug: Complaint raised. Promised resolution within 48 hrs. ❌ 28 Aug: Follow-up complaint. Promised resolution within 5 hrs

  • PJaikr
    Pradeep Jaikr (@PJaikr) reported

    "@JioCare I paid for a new JioFiber connection on 28th july (Order ID: NO0001F1T6GO).& Reuest no.SR00003EKURL KYC done but installation is not done.I have sent a cancellation email cancel don .But refund money not complete Within 7 Days.Please refund assoon as possible. @JioCare

  • ikisanp
    Kishan Ahir | Influencer (@ikisanp) reported

    Cut the copy-paste templates, Smit! @JioCare My paid AirFiber was kept completely DEAD 4 the last 15 dys bcz of UR failed relocation. The plan has now expired with 0 service delivered. Who compensating 4 those 15 days of advance money? Process my full REFUND today! @reliancejio

  • aayushpurbey_
    Aayush Purbey (@aayushpurbey_) reported

    @JioCare Don't do copy paste solve my problem

  • Raviverma9807
    Ravi Verma (@Raviverma9807) reported

    @JioCare you didn't take any action..you didn't escalate my issue..you've no proper updates. worst experience with jio

  • subiksharaman
    Subiksha (@subiksharaman) reported

    @JioCare I have been attending your calls but your network shows ONE bar in the signal and I am not able to hear or speak to whoever is on the other end. I don’t know how many more times I have to say the same thing.

  • NITINNI10693013
    Policy_Prism (@NITINNI10693013) reported

    @JioCare Worst internet connectivity. Take cognisance of this matter immediately.

  • subiksharaman
    Subiksha (@subiksharaman) reported

    @JioCare Hello. There is not point in attempting calling me multiple times when I barely have just one bar in the signal, because even if by some miracle I am able to attend the call - I can’t hear you speak!!!

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