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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hugli, WB 3
Bhopal, MP 46
Bhubaneshwar, OR 25
Mumbai, MH 135
Agra, UP 12
Chhindwāra, MP 76
Kanpur, UP 30
Imphal, MN 10
Lucknow, UP 40
Kolkata, WB 119
Guwahati, AS 54
Madurai, TN 3
Thiruvananthapuram, KL 11
Durgapur, WB 7
Ahmedabad, GJ 62
Coimbatore, TN 13
Chennai, TN 55
Bengaluru, KA 106
Raurkela, OR 5
Meerut, UP 16
Dehra Dūn, UT 26
Shillong, ML 15
Pānīpat, HR 7
Pune, MH 126
Ludhiāna, PB 20
Hyderabad, TG 63
Jaipur, RJ 42
Ranchi, JH 9
Bhīlwāra, RJ 7
Srinagar, JK 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • RealTofanOjha
    Toofan Ojha (@RealTofanOjha) reported

    Hello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.

  • vikaspell
    Vikas Poddar (@vikaspell) reported

    @AadiAchint @reliancejio This is a standard SOP in jio. They kept closing my complain ticket even without resolution. I cancelled my connection with them for this situation. Now I am using competition and much happier.

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    @JioCare @reliancejio @JioCare Stop this "limited network" excuse! I have a video showing the 5G ODC and machines are already installed at the Moti Rafudad (361170) tower. Just tell your network team to come and fit the antenna! Stop fooling customers and finish the installation immediately.

  • skuppidu
    Skuppidu (@skuppidu) reported

    @reliancejio Improve your service it's unusable

  • tmmanju_tm
    Manjunatha T M/ ಮಂಜು (@tmmanju_tm) reported

    @JioCare How to connect? Above click button not working... @jagograhakjago

  • anilkumar3auc
    anil kumar (@anilkumar3auc) reported

    @JioCare Yes, still facing the same issue. By the way service request closed from your end or service person end. He has done nothing in resolving the issue. Why your people are doing continuously like this

  • RahulShank70780
    Rahul Shankar (@RahulShank70780) reported

    @JioCare Extremely poor service. Paid ₹1200 for JioFiber relocation, slot booked for May 1, but no action taken till now. No updates, no installation, just delays. This is unacceptable. Please resolve immediately or initiate refund. Will escalate to consumer court if ignored.

  • MonuTojo
    MONU (@MonuTojo) reported

    @reliancejio @JioCare also faching this problem

  • _pamm0
    Pramod Kumar (@_pamm0) reported

    @JioCare By mistakely I recharged my father's phone with a wrong plan using 3rd party app. Its an upcoming plan, help me reverse it.

  • ankurjain2002
    Ankur Jain (@ankurjain2002) reported

    @JioCare Any update on this complaint?

  • Hafizk7507
    Hafiz (@Hafizk7507) reported

    @JioCare I have tried everything and your engineer also did tried i need permanent solution please

  • Andrektb76
    🅰️ndré Castr🅾️🇧🇷 (@Andrektb76) reported

    @TechTurbanator @JioCare That's really frustrating! It's disappointing when tech support can't deliver. Hope you find a better solution soon.

  • puresou85216924
    pure soul (@puresou85216924) reported

    @JioCare Yes same issue still facing

  • Abccei
    Abc (@Abccei) reported

    @KD_Siva_ @JioCare @reliancejio Same problem se 65 din se wait kar raha *** solve nahi hua complain karoge to hy ye log apko service or refund denge otherwise bhul jao

  • BraveDesi
    Iceberg in Volcano - Modi ka pariwar (@BraveDesi) reported

    @JioCare Service request no is as below. ES000002AVFX

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