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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bodhinidhi
    Srinidhi (@bodhinidhi) reported

    @JioCare Sent the dm Hey, per your response to my tweet, this is the service request ID: SR00002LPR61 for Jio Fiber Number --- I want the internet to be restored asap and compensation in days or refund for the days it was down!

  • VighneshMehta
    Vighnesh Mehta (@VighneshMehta) reported

    @JioCare Still unable to resolve the issue

  • Premkumar1812
    TVK Prem Rozer (@Premkumar1812) reported

    @JioCare Total mockery of service by @JioCare. Internet down since June 12 (SR0000389SXH). System shows "Proactive INACT" but engineer visit scheduled for June 21?! 9 days to fix an outage? Completely unacceptable. Fix this now! #JioDown

  • raghvendrapodda
    raghvendra poddar (@raghvendrapodda) reported

    @JioCare The customer service is terrible; the customer care helpline number simply doesn't connect—and it never will. The Jio app offers no options to resolve issues. Recharge costs are exorbitant, and there are no offers available; there is no one to provide guidance.

  • AtulRajSingh
    @TuL SiNgH (@AtulRajSingh) reported

    @JioCare Service have been restored

  • antrahit
    Aman Adarsh (@antrahit) reported

    @JioCare 3 days without Internet in DLF Phase 3, S block. The guys said some box is broken and we are left with no option!! My jiofiber is useless from 3 days!!

  • murarimohanvats
    Murari Mohan Shahi (@murarimohanvats) reported

    @JioCare Biggest problem is I pay Rs 4400 for my plan but never get proper services. Speed is very poor. My address is: Shahi Niwas Village+Post- Pakaha Block - Pathardewa District - Deoria Uttar Pradesh Pincode 274404

  • NishitMathur
    Nishit Mathur (@NishitMathur) reported

    @JioCare No engineer visited the location today. The same was said earlier in the week that there is a technical issue but it hasn't been resolved yet. 7 days since the internet is not working.

  • iam_sai_
    Sai (@iam_sai_) reported

    @JioCare @SPrajapati56029 I need help, you guys are ghosting me. Please respond!

  • umasankar
    umasankar (@umasankar) reported

    @CaptainDrDoom @JioCare @reliancejio They don't care about service I have home fibre connection issue it's more than 30hrs from their own reschedule my service call from today evening where as I had selected 10am to tomorrow evening

  • Shyam00112233
    Shyam (@Shyam00112233) reported

    @JioCare Jio recharge price is same as in the urban areas but facilities are very poor in rural areas, that's not fair

  • dalua_julu
    Shrabana Kumar Dalua (@dalua_julu) reported

    @JioCare Hi Team Any update on the issue. Still now the service provider didn't came for the work. Kindly do the needful.

  • Nitinkdas
    Nitin Das🇮🇳 (@Nitinkdas) reported

    @JioCare Its extremely dissatisfied with the quality of service provided for your Set Top Box application. unable to update my registered mobile number despite multiple attempts.contacted your customer care team at least six timesand not a single executive has been able resolve

  • Sand_Piper13
    Preetham ಕರ್ಕೇರಾ (Garv se HINDHU) (@Sand_Piper13) reported

    Hey @JioCare Facing extremely poor network coverage for the past 5 days in my area(baikampady). Calls are dropping and internet is barely usable. This is really affecting daily work. Kindly look into this urgently and resolve the issue. #PoorNetwork #CustomerSupport

  • Iam_inidan
    DIP_PICKER📉📈 (@Iam_inidan) reported

    @JioCare Ur service waist worst 30m over I recharge extra 1 GB DATA STILL NOT ACTIVATE NOT ABLE TO USE ... SUCH A LOOT CUSTOMER CARE SERVICE WORST OF THE WORST...

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