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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kanpur, UP 26
Kolkata, WB 76
Patna, BR 45
Pune, MH 124
Jalandhar, PB 2
Chhindwāra, MP 28
Pathanāmthitta, KL 3
Bengaluru, KA 93
New Delhi, NCT 51
Sūrat, GJ 18
Chandigarh, CH 26
Bareilly, UP 3
Lucknow, UP 29
Hyderabad, TG 48
Bhubaneshwar, OR 21
Bhopal, MP 31
Mumbai, MH 134
Ahmedabad, GJ 52
Chennai, TN 63
Pānīpat, HR 4
Nālanda, BR 1
Mumbai Suburban, MH 1
Coimbatore, TN 13
Thiruvananthapuram, KL 11
Indore, MP 13
Mangalore, KA 5
Dehra Dūn, UT 22
Guwahati, AS 36
Jaipur, RJ 34
Agra, UP 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ImYash511
    Yash Shah (@ImYash511) reported

    Jio fiber is worst. I can’t use it even in my room where distance is less-then 4-5m. It still not get connected. Customer care never responds. Same is story with Airtel.. what to do now.. suggest good WiFi for home. @JioCare @reliancejio

  • Pradippahari5
    Pradip pahari (@Pradippahari5) reported

    @JioCare Kindly help me ...how I surrender the jio air fibre

  • MintuGh33264335
    Mintu Ghosh (@MintuGh33264335) reported

    @JioCare This clearly shows a complete lack of accountability, confidence, and commitment from your team towards resolving customer issues. Instead of fixing the problem, your staff is advising customers to leave — which is shocking and reflects very poorly on your service standards.

  • vivek27290
    vivek singh (@vivek27290) reported

    @reliancejio Bad service provider jio

  • mirarif95
    Éññu Xèñt Mèér رافضی 🇵🇸 (@mirarif95) reported

    @JioCare Facing network issues every other day with in Gund Hassi Bhat, Srinagar 190017 Jammu and Kashmir. Calls keep dropping and internet speed is very poor. Tower ID: PATTAN0002 If this is not resolved soon, we will switch to Airtel . Please act urgently.

  • Jayadev52
    Jayadev (@Jayadev52) reported

    @JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now

  • Abhishe21328556
    Abhishek Singh (@Abhishe21328556) reported

    @JioCare @JioCare i understand your team is trying very hard but I don't want to continue with your services. Kindly help me to process disconnection request, I am unable to continue with jio fiber.

  • VayamBajaj
    ♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported

    @JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.

  • Hyperx700
    Rachit (@Hyperx700) reported

    @JioCare Same copy past reply getting from last 2 days I don't see any workers working and trying to restore the services I want a fixed timeline within which service will be restored or else I wanna know what's the process to cut of the connection I will just switch to airtel it'sbetter

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @jiocare and shraddha, kindly read my message clearly and check my DM..I'm not talking about any errors..I'm talking about the google gemini pro banner not showing in my jio application. As per my plan and promotional offer I should get the 18months of google gemini pro.

  • ktsinghrajput
    Kumar Tushar (@ktsinghrajput) reported

    From the last 3 days in Kurhani Muzaffarpur, I and the rest of all my friends who use @reliancejio Air Fiber are experiencing extremely poor internet or I should say we are unable to use the internet. @reliancejio customer care people are unable to solve this. @JioCare

  • D_VjBhaskar
    Vijaybhaskar (@D_VjBhaskar) reported

    @JioCare my 5G not working from evening only 4G is working Mobile number sent in DM

  • anasahmed288341
    anas ahmed (@anasahmed288341) reported

    @JioCare Jiofiber is a thief, it takes people's money and disappears... I will never advise anyone to install Jio fiber internet.

  • ershankar
    SHANKAR SINGH YADAV (@ershankar) reported

    @JioCare I have registered a JioFiber Service Request no. SR000033BQ5X three days before but internet connectivity is still pending. A very unacceptable behavior and customer concerns are not on priority.

  • GopalBhaire
    Gopal Bhaire (@GopalBhaire) reported

    It's been around a month and still haven't received my refund from @JioCare SR000031UVMX.. Even after multiple escalation to Appellate... Very incompetent support @reliancejio @TRAI only option left is legal now

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