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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolhāpur, MH 6
Varanasi, UP 25
Shimla, HP 3
Ghāziābād, UP 4
Kolkata, WB 139
Alīgarh, UP 5
Delhi, NCT 70
Pune, MH 120
Mumbai, MH 146
Bengaluru, KA 128
Bānposh, OR 6
Chhindwāra, MP 127
Kanpur, UP 32
Ahmedabad, GJ 83
Ambāla, HR 1
Chandigarh, CH 32
Ludhiāna, PB 19
Mokokchūng, NL 2
Aurangabad, MH 6
Bhīlwāra, RJ 8
Patna, BR 55
Bhopal, MP 53
Jaipur, RJ 51
Jodhpur, RJ 9
Hyderabad, TG 87
Durgapur, WB 10
Guwahati, AS 60
New Delhi, NCT 79
Chennai, TN 56
Lucknow, UP 44
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • segukranthi
    Kranthi Vardhan (@segukranthi) reported

    @SagarPrabhas141 @JioCare is too worse brother. Same issue I faced. Already paid amount until May 20 in March for broadband. Again they charged me in April. When mailing them. No proper response. When calling customer care. No proper response. @reliancejio

  • humanofdholera1
    Tamoghno chaudhuri (@humanofdholera1) reported

    @JioCare Fraud company pathetic service arrogant customer care incompetent service team

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @JioCare Day 33 of waiting for #jioairfiber since payment. Still no confirmed last date or deadline. No courage to give final date in commitment. So irresponsible organisation. I am tired now @TRAI @jagograhakjago please help

  • giri_pailla
    P.M.Giri (@giri_pailla) reported

    @JioCare It’s almost 26 days, none of your employee or service engineer visited. What kind of service is this ?

  • akashokhani
    Akash okhani (@akashokhani) reported

    @JioCare Dear Customer, Service request no SR00003619UL has been raised in your account. You will receive an update for this request by 2026-05-17T18:45:37. Received this message on Saturday and still yet no call or response.. please help

  • Herohari1610
    Hariharan (@Herohari1610) reported

    @JioCare I ordered a SIM card online May 15th, but a message on 18 may said the order was initiated and advised contacting an agent for an appointment. The provided agent contact number was unreachable. I need help resolving this to get the SIM card.

  • AdhirSinha
    Sr.Sinha (@AdhirSinha) reported

    @JioCare 9051579070 was recharged for 448 plan on 17/05/2026.one day passed. Still it is not credited. Please help

  • WADEKARKAUSTUBH
    KAUSTUBH WADEKAR (@WADEKARKAUSTUBH) reported

    @Airtel_Presence @airtelindia It is useless to feel it, say it's been kept on priority and still being unable to resolve the issue in stipulated time. No ground staff has contacted me since last 2 days. Thanks to @reliancejio that has kept us going. Else, we would have been left to Airtel's mercy

  • sachin_public
    Sachin Bhandwalkar (@sachin_public) reported

    @JioCare @JioCare I have received your service request update (SR0000364M57), but I cannot wait for another 2 days. I have already waited 10 days after making full payment, and this delay is unacceptable.

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare Hi @reliancejio @JioCare your technician visit at my house and after 1 hour work still resolution is not provided and now he saying they need 24 hours to fix this what is this behavior ?

  • ImKasana
    Balwan Kasana 🇮🇳 ✨ (@ImKasana) reported

    T1/3: Peak corporate arrogance & broken support from @JioCare @reliancejio, Since May 10, JioHotstar is broken on my Jio AirFiber STB, Smart TV app. Wasting 1hr daily on calls just to hear scripted steps, only for them to falsely close tickets every evening with fake Resolved sms

  • aggarwal_aviral
    Aviral Aggarwal (@aggarwal_aviral) reported

    @JioCare @JioCare @reliancejio its 2:41 PM right now , I am still waiting for him to. Come at my home. Worst service and technician ever.

  • Tru02285553
    Tãruñ ❤️ (@Tru02285553) reported

    Day 4 and still no action from regarding pickup of my additional setup box. I have already raised complaints and tweeted multiple times, yet I’m being charged ₹200/month unnecessarily. Extremely disappointed with the service and delay. Kindly resolve this immediately. @JioCare

  • LawyerSRPradhan
    Adv. Santosh R. Pradhan 🤵🤵 (@LawyerSRPradhan) reported

    Due to huge Network problem with @reliancejio I am moving to @airtelindia is it a good decission or not ? Anyone has @Airtel_Presence experience please Share.

  • Prakash_2209
    Prakash Gohil (@Prakash_2209) reported

    @JioCare Your generic response won't help here, Could you please arrange a call from Technical head regarding this issue? It has been over 2days without connectivity

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