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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhubaneshwar, OR 31
Ahmedabad, GJ 82
Mysore, KA 5
Samāstipur, BR 1
Imphal, MN 12
Mumbai, MH 173
Kolkata, WB 170
Lucknow, UP 37
Bhopal, MP 71
Shiliguri, WB 17
Chennai, TN 65
Indore, MP 44
Nashik, MH 17
Jabalpur, MP 12
Chhindwāra, MP 198
Jaipur, RJ 72
Ranchi, JH 18
Pune, MH 119
Kolhāpur, MH 8
Bengaluru, KA 124
Bhīlwāra, RJ 8
Varanasi, UP 27
Shimla, HP 6
Agra, UP 23
Delhi, NCT 74
Kanpur, UP 35
Bānposh, OR 12
Hyderabad, TG 85
Guwahati, AS 68
New Delhi, NCT 91
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NitinPo40129133
    Nitin Powar (@NitinPo40129133) reported

    @JioCare @reliancejio For over a month I have received only standard replies. Can someone answer these simple questions? If my location cannot get proper service, why was the connection installed? Why was I charged? Why is the issue still unresolved? SR: SR000035FGTX

  • AashwinAgarwal
    Aashwin Agarrwal (@AashwinAgarwal) reported

    @JioCare Service request is pending

  • Tiwarianu_PBH
    Anurag R. Tiwari🚩🇮🇳 (@Tiwarianu_PBH) reported

    @JioCare Dear Priyanka, I don’t need your worst services, no is responsible for such delays? Please refund my money with compensation, otherwise I have to be forced to take legal actions.

  • ankitbhalla22
    Ankit Bhalla (@ankitbhalla22) reported

    @JioCare The issue was resolved for 24 hours only so why should i pay for all other days @JioCare @jagograhakjago

  • Rajsahab7694
    Murad Ansari (@Rajsahab7694) reported

    @JioCare I tried to contact customer care immediately after my phone was stolen to deactivate my SIM but due to the automated system I could not reach any executive. Because the SIM remained active ₹22900 was fraudulently withdrawn. Responsibility lies with Jio’s service failure

  • Ranjan4P
    P...a Ranjan (@Ranjan4P) reported

    @JioCare 2) Because this termination is due to a complete 'Deficiency of Service' on Jio's part (no internet provided), I am demanding a Full Refund of my ₹500 security deposit along with a pro-rata refund for the unused prepaid days starting from my original complaint date.

  • mnkshty
    T (@mnkshty) reported

    @JioCare i am unable to see the option to reschedule the visit or select a time. each day i get a msg saying engineer visit is scheduled but details are never shared

  • AnwarShabik
    SHABIK ANWAR (@AnwarShabik) reported

    @reliancejio @JioCare @_MukeshAmbani Your network is absolutely terrible, and the team handling it is even worse. I’ve been facing network issues for 10 days; I keep calling, but no one is listening or taking action. I even recharged my account just the other day I switched jio

  • SanataniiPranav
    Pranav (@SanataniiPranav) reported

    @JioCare My Jio fiber is working fine but internet speed is too slow. streaming videos stills buffers and connection is very slow. kindly resolve the issue on immediate basis.

  • ravimallya
    Ravi Mallya (@ravimallya) reported

    @JioCare Despite decent average speeds, the connection quality and stability are inconsistent for VPN/work-from-home usage. Please check signal quality, routing stability, packet loss, congestion, or latency issues affecting the connection. #JioAirFiber #WFH #VPN

  • gsingh2567
    Gurpreet Singh (@gsingh2567) reported

    Amazing innovation by @JioCare — fixing internet issues without sending an engineer, without calling the customer, and without actually resolving anything. Truly revolutionary service. 👏

  • Darth_Vivek
    Darth Vivek (@Darth_Vivek) reported

    @JioCare No update has been received regarding the installation despite the service request. Today marks 55 days since the booking, and the connection is still not installed. Kindly ensure installation is completed today. 1/2

  • AnirudhDevaraj
    AnirudhDevaraj (@AnirudhDevaraj) reported

    @JioCare My JioAirFiber no. is 8031612788. I am getting call from Jio technician telling for free upgradation of outdoor unit from past one month. But nobody is coming to house nor responding call back. Please raise this issue

  • RaghavRedddy
    Raghav Reddy | LUGER'S 🐉 (@RaghavRedddy) reported

    I ordered a new Jio SIM through the MyJio app this morning, but it has still not been delivered. Worst Experience @JioCare @reliancejio

  • Vishalvarun1208
    Vishal Kumar Varun (@Vishalvarun1208) reported

    @JioCare @JioCare I am tired of tweeting and calling for my JioFiber refund. The promised time has passed, yet no refund or update. Repeated delays and no resolution. Please process my refund immediately and share the refund reference number.

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