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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KarthikKlD
    Jersey (@KarthikKlD) reported

    @JioCare Your customer service is worst Customer executive is not picking call Tollfree numbers are only automated response When i tried connecting jio customer store, they are asking to come to store without hearing whats the problem

  • akshat__01
    Akshat Saxena (@akshat__01) reported

    No support yet! got no call for any offline support for @reliancejio @JioCare

  • iamArindam7
    Arindam (Arin) (@iamArindam7) reported

    @JioCare You guys are giving completely false commitment and communication. After not getting any response from your side (in app) I'm writing it here. If you can't help in Navi Mumbai how would you support rural India??? Shame shame! Worst service! @jagograhakjago @RelianceDigital

  • sarthak2143
    sλrthak (@sarthak2143) reported

    @flyme2mars @bot @reliancejio are you sure its jio agnostic problem?

  • MonikaBera5
    Monika Bera (@MonikaBera5) reported

    @JioCare No solution yet.

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @jiocare the airfiber was under network outage frm 25.8.26 till 1.9.26 6pm. Hence change the recharge date of 6th September asap @reliancejio

  • nshantanu
    Shantanu Natu (@nshantanu) reported

    Dear @JioCare I applied for my Jio Home broadband connection relocation, I paid necessary charges, but now my old location devices are collected and now it seems my old account is terminated and there is no trace of new connection or order ID. Pls help @reliancejio

  • MohammadAnas07
    hangman (@MohammadAnas07) reported

    @JioCare but when will i receive my rest of the money? 6 months has passed it seems like I'll never get my refund back.

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare What the irresponsible system u have to solve the issues,i should raise complaint and wait fews days to get back the connection,u simply reply with automated message no engineer available or no slots available,if u don't have sufficient engineers why r u providing service

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • joseph_vengal
    Joseph_Vengal 🇮🇳ജോസഫ് വേങ്ങൽ🇮🇳 (@joseph_vengal) reported

    @JioCare We have been constantly asking your team to provide network for the past several days. But no response from your end. Our location is at B block, Parasvnath Prerna, Taj Nagari phase II,Near Courtyard Marriott, Agra-282001. Really disgusting.

  • rajeshprasad_24
    Rajeshkumar Prasad (@rajeshprasad_24) reported

    @reliancejio @JioCare Never buy Sim from loot company Jio. Beleive in quality not looting company.

  • VedantKalani
    Veddant Kalani (@VedantKalani) reported

    @JioCare Hey Neha, we had been through these multiple services requests but no luck and I do have call recording with jio customer care and jio officer from local office and they refrain from helping, I can share the screenshot again of speed that I see now for support Check and expedite

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

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