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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • viveks1977
    vivek sharma (@viveks1977) reported

    @JioCare How much time it takes to resolve the issue 20 hours already gone no one visit till yet

  • suniljangra0983
    sunil jangra (@suniljangra0983) reported

    The Jio customer executive was rude, and their way of speaking was very bad @jiocare @reliancejio

  • chetan20238
    chetan@GARI (@chetan20238) reported

    Jio network is available in my area only at two points. Jio Tower 🗼 is 100 meters away from my house. This problem is happening in my village due to technical problem in Jio tower. Please help me. @JioCare

  • byjoshnk
    byjosh (@byjoshnk) reported

    @reliancejio Urgent support needed in Kerala! AirFiber STB complaint (SR: (SR00003DSXCB) raised Aug 11 was falsely closed on Aug 15 with NO visit. Elderly senior citizens at home. Send a technician immediately to resolve this! No response. Thinking of switch to other SP

  • mukeshgaur_1980
    Mukesh Gaur (@mukeshgaur_1980) reported

    @JioCare The issue needs to be properly resolved, not just temporarily fixed. Last complaint was raised on 12th technician scheduled for 13th, but it was resolved on 16th by simply resetting the modem—which I can do myself. The issue returned within hours. Need proper solution for issue.

  • Shahilydv_14
    GIRIJESH PRATAP YADAV (@Shahilydv_14) reported

    Despite previous escalation, @JioCare @reliancejio refuses to resolve my fiber connection issue. You are happily charging for non-existent service.This is clear 'Deficiency of Service'& false promises. Resolve this immediately or refund my money. Will take formal legal route next

  • KsingDeepu
    Deepu Ksing (@KsingDeepu) reported

    @JioCare @reliancejio your network is not working properly in my village. Add :- new khusi prayagraj 211019

  • EshanDeval
    Eshant Deval (@EshanDeval) reported

    @reliancejio @JioCare @JioStar I’m being given excuses and unnecessary drama. Please resolve this immediately or refund my payment. This is not how a customer should be treated.

  • kotwalpk
    Praveen Kotwal (@kotwalpk) reported

    @reliancejio @JioCare - I wish to discontinue my Jio Air fibre connection and would like to process the cancellation and get refund of my deposit. Can someone help here??

  • ajisonnair
    AJ (@ajisonnair) reported

    @JioCare Really bad service, pathetic network. The only thing you do consistently is sending monthly bills and following up on the paye payment. If you can give service at least tell me how to stop the services so I can install @airtelindia fibre or something

  • allab0utsubha
    𝐒𝐮𝐛𝐡𝐚 𝐊𝐚𝐫𝐦𝐚𝐤𝐚𝐫 (@allab0utsubha) reported

    @JioCare Dear Customer, regarding service request number SR00002NGNBI for your JioFixedVoice number +913217313823, we have scheduled a visit by a Jio service engineer to your address on 16-Aug-2026 between 11:00:00 and 12:00:00. To track the engineer's location

  • gururaghav50
    gururaghavendran (@gururaghav50) reported

    @JioSaavn @JioCare Please fix a bug in the MyJio app. When I open or click the JioFiber tab, music playback stops automatically in JioSaavn and other third-party music apps. This issue was not present in previous versions. Kindly investigate and improve the app experience.

  • AdvTripathiIND
    Suyash Tripathi (@AdvTripathiIND) reported

    Now, @JioCare has closed the request, without actually taking action on my grievance nor providing for any resolution. Seems like they will only respond in Consumer Forum.

  • sidtweeted
    Sid | Tech, AI and politcs (@sidtweeted) reported

    @JioCare I’m not able to pay for a SIM card. Can you help me please

  • Hey_Shubham
    Shubham Gupta (@Hey_Shubham) reported

    @JioCare You Can Close That Complain & Open A New One, If There Is An Error Problem Related To My Complain Is Happening Again & Again From Past Few Days, Anyway I Want A Disconnection Please Schedule A Disconnection For August 22nd To My JioFiber @JioCare

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