Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 261 |
| Dhanbād, JH | 10 |
| Pune, MH | 186 |
| Chandigarh, CH | 33 |
| Ahmedabad, GJ | 83 |
| Kolkata, WB | 139 |
| Bengaluru, KA | 149 |
| New Delhi, NCT | 106 |
| Mumbai, MH | 278 |
| Vadodara, GJ | 32 |
| Varanasi, UP | 14 |
| Rohtak, HR | 5 |
| Trichūr, KL | 3 |
| Lucknow, UP | 36 |
| Sūrat, GJ | 41 |
| Cochin, KL | 23 |
| Vapi, GJ | 7 |
| Guwahati, AS | 78 |
| Rājkot, GJ | 10 |
| Jamnagar, GJ | 1 |
| Kāraikkudi, TN | 1 |
| Patna, BR | 60 |
| Kota, RJ | 6 |
| Delhi, NCT | 93 |
| Indore, MP | 60 |
| Mumbai Suburban, MH | 3 |
| Pānīpat, HR | 2 |
| Bhopal, MP | 87 |
| Nashik, MH | 20 |
| Dhāriwāl, PB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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GAGAN (@gaganxn1) reported@JioCare @reliancejio I'm already using a Jio 5G SIM on my 5G phone, and I regularly stream TV using its hotspot without issues. So the engineer's assumption that installation isn't possible just because the tower isn't directly visible appears unfounded. Kindly conduct a proper site survey.
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jainited.1008 (@jain_bhartiya) reported@JioCare Since 4 days your team is working on the same but no resolution provided. My whole week gone waste without doing office work.
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The Professor (@TheProfess2011) reported@JioCare My data gets deducted from the daily data quota without getting anything in return, i called the customer care several time and they made false commitments. Some said give us 2 hours, some said 24 hours and one said we need 15 days to fix this in your area.
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nick (@Nick_N_Shah) reported@JioCare Navin, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏
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Sabyasachi Ghosh (@sabya9382) reported@reliancejio We request Jio to install new physical network infrastructure in Debipur, PIN 743502. This is a genuine demand of the people of Debipur, as the existing network infrastructure is clearly unable to meet the needs of thousands of users. Do Needful. @jagograhakjago
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Mrinal Sen (@mksen88) reported@JioCare @reliancejio Kindly improve your customer service, the worst service i have received from your end. Thank you.
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RAM NARESH MEENA (@MeenaRamnares89) reportedCostomers are facing with the severe network connectivity issue in the entire area of Barauli consisting villages Hulaspura,Kanspura,Kumarpura,Khintar and Sunkai.Area PIN Code 328031 @reliancejio kindly look into the matter and resolve this big problem of costomers at earliest.
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nick (@Nick_N_Shah) reported@JioCare Priyanka, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏
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Ramesh Ku Bhojwani (@RameshKuBhojwan) reported@reliancejio @JioCare pls disconnect your connection as you are not able to give services at Raipur, i have complaint several time but their is no response , i tried all the way , now i am over , pls disconnect my connection i have mailed for the same..
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The Chess Fan (@Harryputtar98) reportedAbsolute **** service for long time customer from @reliancejio fiber. Qt every Friday they disconnect my unlimited yearly plan only to resume from Monday. Absolute robbery, I want to figure out how to register a complaint now in consumer care against them at this point.
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nick (@Nick_N_Shah) reported@JioCare Bhavana now more SR00003C5U11 what is this one about? Is this my refund? I am just frustrated pls help me out by releasing refund today it's urgent for me, here everyone create new sr no one care it's my money which you guys don't care & helping me.Pls transfer refund
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sudhakar (@Akkena_Sudhakar) reportedMy mother’s JioFiber in Hyderabad has been down for over two days due to a broken wire. A technician promised to visit but never came. The registered number is inactive,OTP-based chat and WhatsApp support are inaccessible. Please escalate and arrange a Telugu-speaking. @JioCare
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villain 😶 (@vishwaprab74822) reported@JioCare This same issue keeps happening again and again. The service works fine for a few days, then it becomes terrible. All you do is give the same useless responses, but nothing actually gets fixed. @JioCare #JioAirFiber
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ankush thorat (@ank457) reported@JioCare Shameless donkeys. Still no one has resolved the issue.
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Ritesh Salkar (@salkar_ritesh) reported@JioCare Again and again same response. Is it getting reviewed by a real person or an AI is kept for these types of queries. I am not getting any satisfied resolution on this.
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