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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • biotechIdiot
    Deepanshu Mittal (@biotechIdiot) reported

    Modern Extortion: Outdated hardware(a decade) to support modern internet speed and then request customers to upgrade on the pretext of faster connectivity. Faced the same with @ACTFibernet. Few like @JioCare provide the latest hardware, but sad you do not serve in my location.

  • jay2406
    𝙅𝙖𝙮𝙖𝙥𝙧𝙖𝙠𝙖𝙨𝙝 𝙈𝙤𝙝𝙖𝙣 @ 🔟 🦂 🌠 ⚡ 🐯 (@jay2406) reported

    By the by, I'm porting Lakshmi's BSNL connection to @reliancejio. I don't know why, even after years of the advent of 4G, BSNL has not yet upgraded from 3G to 4G? As a customer, I've no choice than to shift to a provider for speedy 4G, that too at a cheaper rate than BSNL's 3G.

  • Mavanalla
    Johnnie Sinclair (@Mavanalla) reported

    @JioCare The tower has been out of service at 11.550108, 76.677516 since 5:15pm this evening. Please switch it back on!

  • vikas_sudan77
    VIKAS (@vikas_sudan77) reported

    @JioCare my issue has not yet resolved, what's wrong with your customer care support staff, u don't care for the customer service what exactly is the procedure to complaint against your service i have called your support team messaged, tweeted there is no response till date.

  • szhr110
    Johar Hussain (@szhr110) reported

    @JioCare Problem is that I am unable to send Port SMS to 1900.

  • ajit_k_tripathi
    AJIT KUMAR TRIPATHI (@ajit_k_tripathi) reported

    @reliancejio Kindly fix the network problem of SDM School, Azad Nagar, Jorapokhar, Dhanbad (828301) area. Me & my family members are suffering from a long time. As I'm your loyal user & I don't want to switch to other operator, kindly help me out & do the needful.

  • rajuchan24
    Raju Chandrasekaran (@rajuchan24) reported

    @reliancejio @JioFiber 2nd major internet outage in 2 weeks. 4 hours turnaround is beyond acceptable, given the WFH situation. Need a permanent solution. Service ID 8079667889.

  • KATTAR_HINDUTVA
    SP (@KATTAR_HINDUTVA) reported

    All my family members are using Airtel till now. After seeing @airtelindia team response on resolving issue. We have decided port to @reliancejio

  • ayushkarhe
    ayushkarhe (@ayushkarhe) reported

    @reliancejio @reliancejio No support from Jio Fiber customer care and Agent , Never pickup calls, Useless service.since 3 days struggling with Net connection . Not able to raise a Service app, total flop app i am wasting my on Reliance

  • Saksham52705
    Saksham Yadav (@Saksham52705) reported

    @JioCare There is jio tower in the distance of approx 150 meter than also we are facing too much network issue. Data speed is very slow. Location short code 7JVXJ24R+HC Lat Long: 27.606417, 79.041092

  • Kamlesh_soni_18
    kamlesh soni (@Kamlesh_soni_18) reported from Indore G.P.O., Madhya Pradesh

    @JioCare I am facing internet speed issues from last 2 weeks get high ping while playing games buffering on watching videos, low downloading speed, trying to take help from jio assist but they're not helpful, very disappointed with them, need Engineer visit to check speed issues

  • anujupadhyay6
    anuj upadhyay (@anujupadhyay6) reported

    @reliancejio @JioCare @JioFiberVoice This is very bad that i had a jio fiber connection but nobody came to pick up the device till 5 month and finally after my serious argument they picked up device but now i m not eligible to get my refund back bcoz to this delay dat wasn't committed by me.

  • LALITKHURANA1
    LALIT KHURANA (@LALITKHURANA1) reported from Kashipur, Uttarakhand

    @reliancejio how to get jio fibre to my home because executive is saying wire in not coming from your side and he don't know when wire will come from my house side but wire 150 metre away on highway from my house . please solve my problem

  • RaghvendraGhate
    Raghvendra Ghate (@RaghvendraGhate) reported

    @JioCare 3 hour outage ? No body addressing queries

  • ShivamT1902
    Shivam Thakur (@ShivamT1902) reported

    Dear Team @Jio , I am very unsatisfied with the services provided by you, it doesn't suit the company with that repute to ignore customer queries and complaints. I haven't seen pathetic services from jio earlier but this time i think i have to switch to another network. @JioCare

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