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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The technician assign (9231422752 orde NO0001FAPKJY ) is now being extremely rude . After 10+ calls today, he told me: "Don't call me,I won't answer your calls." 14 days with NO device, No internet with false solution,and now customer harassment! Action needed now! @reliancejio

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • SudharsanRaamhu
    Sudharsan Raamhu (@SudharsanRaamhu) reported

    @JioCare @JioCare Please stop sending generic replies and actually resolve the relocation request. How much longer am I expected to wait for a basic service request?

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    How low your service has gone over the years, i have submitted the old router, 1200₹ relocation charge and still not a single communication from the engineer or any tracking number to track the update.@JioCare @reliancejio

  • SquaredR7284
    Squared R. (@SquaredR7284) reported

    @tanyachawla31 @reliancejio All connections are same good till you buy. Now I don't have a way to surrender my connection. There is a whatsapp number where I message Call Me I get a callback from the support real person.

  • ParthiR02
    Parthi (@ParthiR02) reported

    @reliancejio Repeated complaints, ZERO response. Is this how Jio treats customers? Completely unacceptable service. Fix the issue immediately instead of ignoring customers. Consider this as my closure request from useless provider #Jio

  • vsvarun03
    Varun Sharma (@vsvarun03) reported

    The internet in my area is so unstable and not only my mobile internet but also the wifi here, I contacted the customer care once for another issue so when I asked him about ping and unstability of the internet it was ignored @reliancejio @JioCare

  • RamLokesh_66
    Ram Lokesh (@RamLokesh_66) reported

    @RaviSin6238033 @JioCare @reliancejio Even getting the connection of air fiber is too tough and getting to talk with their customer representative is extremy impossible.

  • JAYCHANDMAURY88
    Jaychand Maurya (@JAYCHANDMAURY88) reported

    @jiocare jio 5g speed is very poor pls speed up now ...

  • pranav13560
    Pranav Sharma (@pranav13560) reported

    Jio's network runs slowly, yet recharge prices keep going up. Neither 4G nor 5G internet is working properly anymore—has Jio's end finally arrived? @reliancejio

  • Mayankbhimawat1
    Mayankbhimawat (@Mayankbhimawat1) reported

    @tanyachawla31 @reliancejio Same issue face by me as well, very frustrating @reliancejio WTF services literally

  • sarveshminal
    sk (@sarveshminal) reported

    @JioCare The installer physically took the device back due to a technical mismatch and never returned!I have NO device & NO internet for 14days,Every complaint I open (like SR00003F6C4L) is auto closed without a fix or refund. Fix probelem or process my refund immediately. #ConsumerCourt

  • dmchandru
    chandru (@dmchandru) reported

    @JioCare Either activate my plan immediately or refund my money. At this rate, Jio is going to lose customers because of this kind of support. Please resolve this urgently.

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare India top cheater company support team fail to tray y credit balance on my new number as many email and messages received but till date o any action taken by third class support team

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