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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 55
Kolkata, WB 141
Shillong, ML 18
Agra, UP 15
Thiruvananthapuram, KL 14
Hyderabad, TG 80
Allahābād, UP 9
Hisar, HR 4
Chās, JH 1
Guwahati, AS 62
Bengaluru, KA 119
Patna, BR 51
Pune, MH 119
Delhi, NCT 70
Chhindwāra, MP 117
Mumbai, MH 148
Lucknow, UP 40
New Delhi, NCT 78
Imphal, MN 10
Cuttack, OR 2
Meerut, UP 18
Cochin, KL 14
Sūrat, GJ 17
Kozhikode, KL 4
Raurkela, OR 6
Gurgaon, HR 7
Vadodara, GJ 18
Indore, MP 25
Dehra Dūn, UT 25
Bhubaneshwar, OR 20
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vijaianandn
    Vijai Anand (@vijaianandn) reported

    Hi @JioCare your resolution status is still pending for more than a week for SR0000352NP3. Please arrange to send a technician for rewiring.

  • Abhijee96401634
    Abhijeet (@Abhijee96401634) reported

    @JioCare Hi there seems 4 service requested raised for one single issue I am facing from lats 4 days It's difficult for me to work. Please provide resolution asap. Already got appointment twice but no one showed up . Who we help police or consumer code where to go.

  • KalathilM
    KjM (@KalathilM) reported

    @JioCare My home BB is down for past 2 days. No response from Jio. Only messages to repeatedly postone the commitment. Outage in nw outside house. Unable to complain thro app or call. Y is service unresponsive. Pathetic. 8079688033

  • dduatweets
    Deepak Dua (@dduatweets) reported

    @JioCare you guys are the worst service provider @reliancejio fiber outage since morning with no resolution

  • tarakant82
    Tarakant (@tarakant82) reported

    @JioCare @reliancejio @PMOIndia worst service by jio Airfiber, their executive taken money from now not.picking my calls. This is common problem in bihar, where every one is considering that they are evrything. No one has fear of low and order.

  • chandhu_sa6101
    chandhu sane (@chandhu_sa6101) reported

    @JioCare Wtf you guys informed it is resolved, but not yet

  • Akgupta53418723
    Akgupta (@Akgupta53418723) reported

    @JioCare Complaint no SR 000035SA9x pending original complaint no SA000035mh 35 since 11 may Broadband not working. Live in Jaipur . No care is taken . Call centre told to attend fault between 9PM to 10 PM on 14 may . This is the service of reliance JIO.

  • MaheshMadhyast7
    Mahesh Madhyastha (@MaheshMadhyast7) reported

    @JioCare Why you are creating another ticket ??? It’s been 3rd ticket !! What’s the status on first one ??? I don’t want you service tickets, you guys are not capable of solving. Give me my money !! Thiefs

  • ninadthakur9
    ninad thakur (@ninadthakur9) reported

    @JioCare For the last 3 months your Authorize nearer team has been denying a new order saying “material not available.” My refund amount stayed blocked for months without any proper response, I booked Jio AirFiber for my education and work, but never got the service or benefit from it.

  • laxmikant_dr
    dr laxmikant Kashyap (@laxmikant_dr) reported

    @JioCare @reliancejio Pathetic customer service from jio fiber customer service. Since 1 week I am complaining about my internet issue and booked engineer visit. But no one visited. When I call in customer care they only reschedule visit. Better to avoid jio, useless service.

  • StubBor39512660
    Kartik (@StubBor39512660) reported

    @JioCare Facing complete internet outage on my Jio AirFiber connection. Registered Number: +91-1666314430 Location: Sirsa, Haryana This issue is unacceptable. Kindly resolve immediately

  • BhaveshVMShende
    Bhavesh V Shende (@BhaveshVMShende) reported

    @JioCare Again there is the same issue having poor or no connectivity. Even texting this using @airtelindia mobile network. Such a bad service day by day.

  • kartibaddoli
    kartik (@kartibaddoli) reported

    @JioCare Still waiting for refund it's been 5 months this pathetic such a unprofessional. You guys are just looting customer's money by making customer for payment and not providing the service.

  • Pattabhi11
    Pattabhi Ramarao M (@Pattabhi11) reported

    @JioCare how am I supposed to connect to a real person to resolve an issue. You are making me tired speaking to a dumb chat box.

  • advsheela
    M.Sheela (@advsheela) reported

    @JioCare Such a big player in the arena cannot solve an issue for such long time & expect us to be patient ,can u show the same patience by avoiding disconnections for your subscribers if bills are not paid on time .10 days & no call or action on the complaint. Incompetency at its peak

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