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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • agrawal_sanjeet
    𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported

    @JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi yashoda, as u can see the same thing happened in May month also , no one fix the issue till 6-8 days,

  • sarveshsinghlko
    Sarvesh Kumar Singh (@sarveshsinghlko) reported

    @JioCare @JioCare @reliancejio Your call center number 18008969999 is also not accepting my service closure request. The call gets disconnected immediately after the confirmation message stating that there is a network outage in your area and thanking me for calling.

  • SOXL007US
    ट्रम्प शर्मा (@SOXL007US) reported

    @JioCare worst WiFi service Switch to @Airtel India for best experience l

  • DeepJajoo
    Deepak (@DeepJajoo) reported

    @JioCare Again same reply without any commitment and timelines. If you think that giving the same reply without any timelines for resolution is enough then nothing can be done.

  • mrmanivasagam
    Manivasagam (@mrmanivasagam) reported

    @JioCare your AirFiber is not working since morning. #airfiber #jio @reliancejio

  • YASH_R_GANDHI
    YASH GANDHI (@YASH_R_GANDHI) reported

    @JioCare Are you fraud or what why are you sending me same message again and again. If you can't solve problem then tell me or I will make a grievance against you. Already engineer visit is scheduled so how I reschedule and what is meaning of rescheduling when engineer is not visiting

  • giri7026
    giridhar kandalam (@giri7026) reported

    @JioCare booked a jio fiber connection in my wife's name. Payment made on 8th June. Installation not yet done. Contacted the staff who handled sales. No response. Not lifting calls. Tried help through jio care, even after repeated requests..

  • DebjitDSpeaks
    Devjit Krshna Ds (@DebjitDSpeaks) reported

    @airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Please please please help resolve this issue. I would like to use the 100 mbps annual plan I actually paid for 🙏🙏🙏

  • yash_developer
    Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reported

    @JioCare Slow Speed, or internet isn't working, router is showing green light and I'm not using any VPN nor external router

  • PaniPradosh
    Jay Jagannath (@PaniPradosh) reported

    @JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.

  • KalpitKhandelw2
    Kalpit Khandelwal (@KalpitKhandelw2) reported

    @JioCare @JioCare It is unacceptable that my JioFiber issue has been marked as "resolved" without providing any actual solution. Closing complaints without resolving them only adds to customer frustration. Kindly reopen the case and provide a genuine resolution immediately. @DoT_India

  • giri7026
    giridhar kandalam (@giri7026) reported

    And in the middle of all these, to my utter shock received a message that my connection was kept on hold and when contacted customer care, was told that was on hold as 'no payment received'. More reasons to hate the service! @jagograhakjago @reliancejio

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