Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 29 |
| Rāwatbhāta, RJ | 1 |
| Kanpur, UP | 19 |
| New Delhi, NCT | 43 |
| Kolkata, WB | 51 |
| Panaji, GA | 5 |
| Ahmedabad, GJ | 57 |
| Chhindwāra, MP | 2 |
| Mumbai, MH | 140 |
| Indore, MP | 12 |
| Bhopal, MP | 21 |
| Cochin, KL | 18 |
| Ludhiāna, PB | 11 |
| Lucknow, UP | 24 |
| Bengaluru, KA | 95 |
| Patna, BR | 41 |
| Kālna, WB | 1 |
| Vadodara, GJ | 12 |
| Raurkela, OR | 3 |
| Mysore, KA | 7 |
| Bhīlwāra, RJ | 1 |
| Pune, MH | 126 |
| Dehra Dūn, UT | 8 |
| Jaipur, RJ | 20 |
| Sūrat, GJ | 17 |
| Aizawl, MZ | 1 |
| Chennai, TN | 62 |
| Hoshiārpur, PB | 1 |
| Nashik, MH | 16 |
| Hyderabad, TG | 45 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Tripathi (@bantu8998) reported@JioCare Is this truly the level of service you provide, requesting customers to send a private message, when that very functionality is not working? Under such circumstances, how can I reasonably expect that the issue associated with my mobile number will be resolved. @_MukeshAmbani
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ANKITSINH RAJPUT (@ankitsinhdarbar) reported@JioCare network issue.
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Pem L (@ChungCh96171569) reported@JioCare See this, you always do fake commitment. See, on 11th March, you replied, and today is 19th March, kindly refund my amount of 1200 rs , since december i msg you call uyou but i don't why you ignoring with simply reply we forwaded your concern to team will update you , refund my money which i was paid for relocate, and due to your nonsens technician was processed and due to service unavailablity your engineerd denied and cancelled , i heared reund will be initiaite within 7 days after cancellations , but here you all maming excuses and fake commitment after that you all are silent , if i not reply i never expect msg from your end, but you all are cheater for 1200 you making me fool last 4 month,
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Suny (@Suny34839959) reported@reliancejio @JioCare @reliancegroup mere 2 jio ke numbers hai dono m aaj pure din network issue raha coustomer care se bas dilasha mili koi solution nahi mujhe bahut paresani hui please solution krwaye jaldi No outgoing Ni incoming
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Kanhaiya Kumar (@Kanhaiya6201) reported@reliancejio There is a Jio tower located near my home, but it does not pick up a 5G signal, and even the 4G network runs very slowly. Therefore, I would like it to be upgraded to 5G and made operational on the 5G network. So, I request that this tower be upgraded to 5G; please.@reliancejio
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SP45 (@ahirsuvaparbat) reported@JioCare Facing extremely slow internet from the last 4 months in my area. The service is almost unusable despite the full signal. Kindly resolve this urgently. If not fixed soon, I will be forced to port my number to other providers like Airtel or Vodafone Idea. #Jio
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Mohd Khalid (@Adv_Mohdkhalid) reported@canarabank @JioCare @canarabank The payment for my recharge was successful and the amount has been deducted, but the recharge is still not reflecting. I don’t have balance to make calls—how am I supposed to communicate? Please resolve this issue urgently.
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Karan Kumar (@Mr_Karan_Yadav) reported@JioCare I am facing the issue on Google, Facebook, YouTube, etc. Please check and assist.
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SP45 (@ahirsuvaparbat) reported@JioCare Facing extremely slow internet from last 4 months in my area. The service is almost unusable despite full signal. Kindly resolve this urgently. If not fixed soon, I will be forced to port my number to other providers like Airtel or Vodafone Idea. #Jio
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Dhiraj Kumar (@DhirajK19968291) reported@JioCare Why is Jio's network not improving in our area?
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Sonu ranjan (@Sonug5) reported@reliancejio Very bad network in my area . Speed is very low in 5g.. on 60kb-70kb per second.. Sudharo s a lo itna complaint kiya fir bhi koi sudhar nhi . Madudabad bihar pin 848502
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B T (@BT86907227) reportedFacing issue with my JioFiber connection. Engineer visit scheduled today 5–6 PM but no one came. Now rescheduled to tomorrow 5–6 PM. Customer care giving same scripted response. Not acceptable. Please resolve urgently. @JioCare @reliancejio #JioFiber #PoorService
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Sk Asif (@SkAsif538090) reported@JioCare "Hi Shshank, stop giving me the same automated reply about 'adverse climate'. The weather is completely fine here in Maroberia. Your team has totally failed. I have uploaded a video exposing your poor 'True 5G' service on YouTube. Give me the contact details of the Jio Appellate
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Sk Asif (@SkAsif538090) reported@JioCare "I have returned home today for Eid, and the network is STILL dead. My YouTube video about your poor service is already live. Since your support team has completely failed to resolve SR000030KKUD for so many days, provide me the contact details of the Jio Appellate Authority for
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Dr Kevin (@Dr_Valgus) reported@JioCare I already waited long time for this resolution to take place. Give me a timeframe about expected date of resolution so that i get an idea about what further steps i shoud take
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