Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 152
Mumbai, MH 146
Bengaluru, KA 112
Ahmedabad, GJ 72
Chennai, TN 61
Hyderabad, TG 50
Patna, BR 43
Kolkata, WB 42
New Delhi, NCT 40
Bhubaneshwar, OR 35
Delhi, NCT 33
Rājkot, GJ 30
Lucknow, UP 28
Nagpur, MH 27
Jaipur, RJ 22
Sūrat, GJ 21
Chandigarh, CH 17
Coimbatore, TN 16
Guwahati, AS 16
Nashik, MH 16
Dehra Dūn, UT 13
Vadodara, GJ 12
Cochin, KL 11
Bhopal, MP 11
Indore, MP 11
Kanpur, UP 10
Ludhiāna, PB 9
Agra, UP 7
Latur, MH 7
Allahābād, UP 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayesh_Surani12 Jayesh Surani (@Jayesh_Surani12) reported

    @reliancejio What about service and customer service and support ? @TRAI #Jiodown

  • ayan_shantimoy shantimoy (@ayan_shantimoy) reported

    @JioCare instead of training your customer care executives about how to gulpvand vomit the manuscripts, train them how to deal with real life problems of consumers. They are pathetic..

  • ayushrathod04 ayushrathod   (@ayushrathod04) reported

    @reliancejio @JioCare i have a number but right now it’s deactivate but i need number in jio service so how can i get it?

  • tejasvrajpal Tejasv Rajpal (@tejasvrajpal) reported

    @JioCare I have called customer care 6 times already, if you can’t install the internet just refund my money and I will go to another internet provider

  • Abhishek_R28 Abhishek Rawat (@Abhishek_R28) reported

    @JioCare Hi team my internet is not working properly in fiber. Already raised a request for engineer visit but no one visited yet. Unable to do my urgent work. Kindly do the needful @reliancejio @TRAI

  • nitrozeus17 Savy (@nitrozeus17) reported

    @JioCare Very much satisfied by the service provided by Jio in fixing an issue that crept up on my Jio Router(continuously blinking RED Light). Issue resolved on the very next day of my official complaint. Appreciate Jio for promptly resolving it. Thanks

  • abhinav_barve Abhinav Barve (@abhinav_barve) reported

    Able to login to all ott apps But the subscription is not activated, so not able to access Any apps on mobile or TV. This is the issue. Is there knowledge gap? I have reiterate it to all executive on all calls... please check recordings. @JioCare @reliancejio @reliancegroup

  • VedpriyaG Vedpriya Gautam (@VedpriyaG) reported

    @KArunjith @JioCare Facing same issues, pathetic and impolite staff and services. It's not even been 15 days and I'm facing so much issues and none of the engineer from there side is here to repair. No one even picks up the call.

  • hemant99143276 hemant (@hemant99143276) reported

    With reference to Service Request Number SR00001DE334 for your JioFiber connection having JioFixedVoice Number +911135108111, your appointment with Jio service engineer is scheduled at your premises on 30-08-2022 : 10:45:00.@reliancejio this type provide service jio

  • tangledminds2 tangledminds (@tangledminds2) reported

    Poor porting experience with @reliancejio. First I was asked to pay 99 for the prime services and then my order is cancelled without informing about any reason for cancellation. The Jio retailer at the NSL Centrum Mall, Kukatpally is asking me to pay again. Pathetic!

  • ravirajcindam ravirajcindam (@ravirajcindam) reported

    @JioCare Sir your services at Hyderabad are Pathetic need to call center twice and had waste 20 min on chat to raise one complaint for internet issue, please if you are not able to serve huge customer base please tell us we shift our connection to some other provider

  • 584180brajesh Brajesh Jha (@584180brajesh) reported

    @JioCare worst response ever i got from customer support also on twitter account I explain in every languages my problem but u guys replying only ok sir , no sir , sorry sir , but no body trying to actual help me all are just ignoring my concern My account id - 1203520704

  • KRuNS_KRaZY Krunal (@KRuNS_KRaZY) reported

    I am Using @reliancejio for Mobile Network From Last two days i am Facing issue for my Data Pack even i am not using Data for long time and I got message your Data Pack is 100% using how can it possibl.?? Is it cheating with customers.? @JioCare @DoT_India

  • RaviShankerMee1 Ravi Shanker meena (@RaviShankerMee1) reported

    @JioCare plz check network issue pin code 303104

  • Ddmanickam Dinesh Manickam (@Ddmanickam) reported

    @JioCare I rasied compliant in your website and AirTel is calling me that the complaint has reached to AirTel.... is Jio & Airtel merged?? what is hapening here. I am not able to reach to Jio customer care executive by calling 198 - there is no option to reach to reach CC Exec.

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