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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • brar_boyz
    Jatt Farmer (@brar_boyz) reported

    @JioCare I am waiting for my refund more than one month. You move me to private massage and keep sending me same automated massage. I need my refund. This is insane customer service. Very poor

  • DeepChakro007
    Deep Chakraborty (@DeepChakro007) reported

    My @jio_fiber connection 3335653840 has been down for 4 days. I’ve already complained 4 times, but every day I only get false promises of a technician visit. No support, no resolution. This is unacceptable. Fix the connection immediately. @reliancejio

  • Jilla_Sakthi13
    Jilla Sakthi 💛❤️ TVK ❤️‍🔥 MI 💙 (@Jilla_Sakthi13) reported

    @JioCare @reliancejio ZERO network in the city & 20+ complaints ignored this month.Your customer care literally disconnect my calls when I ask for help.Can't even load the MyJio app. Is this how you run a business? Take accountability and resolve this NOW😡 #WorstJio

  • Atulkumargolu
    Atul choudhary (@Atulkumargolu) reported

    Dear @JioCare, Jio network is not working properly in Siwan, Bihar. Facing continuous issues with calling and internet services since today. Please resolve the issue as soon as possible. Location: Siwan, Bihar #Jio #NetworkIssue #Siwan

  • ankursinha2608
    Ankur Sinha (@ankursinha2608) reported

    @JioCare But for the past 1 year I have been using the same name for 4G and 5G bandwidth. I haven't faced this issue ever. This issue I have been facing for the last month .

  • 69Manjinder
    Manjinder 69 (@69Manjinder) reported

    @JioCare Details have been shared via DM as requested. The outage remains unresolved despite repeated follow-up, and there has been no concrete update. This prolonged service disruption is unacceptable. Kindly resolve on priority and confirm restoration ETA immediately

  • gautam96sharma
    gautam sharma (@gautam96sharma) reported

    After 13 years, I’m ending my relationship with @AirtelIndia — not over price, but over service. A company’s idea of “relationship” shows in how it treats customers. Time to move forward. Hello @reliancejio.

  • Annualive
    Annual (@Annualive) reported

    @JioCare @AkashMAmbani I pay for uninterrupted service for 24x7 if you can’t provide service then refund my money of rental I don’t want to continue your service haramkhor modi ke pillay Ambani Chor hai

  • i_LiveOnMars
    S A H I L (@i_LiveOnMars) reported

    Please avoid buying jio sims at all.Recently no proper customer service is being provided by @JioCare .After investing a lot of money in their plans it is too unexpected for @JioCare to be unresponsive.Such kind of behaviour towards customer from such a large brand is unexpected.

  • AGAM1308
    AGAM SHAH (@AGAM1308) reported

    Since yesterday My Jio SIM suddenly stopped working properly. No outgoing calls, incoming callers hear that my phone is switched off while it is actually ON, and 5G network has disappeared — only LTE is available now. Kindly check and fix the issue urgently. @JioCare #jionetwork

  • SANDEEP_SINHA12
    स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported

    @JioCare "Dear Jio Team, ​When I am paying for an unlimited 5G pack, it is your responsibility to improve and expand your network connectivity. In your response, you mentioned that building walls affect the coverage and that the phone will switch to 5G wherever available. Does this mean I should sit outside my house just to use the internet? ​Please look into this and improve the indoor 5G connectivity in my area as soon as possible. ​Service Request Number: SR000035U6FP"

  • agnivanshi_31
    Agnivanshi Vikrant🏹 🇮🇳 (@agnivanshi_31) reported

    @JioCare Wow @JioCare, your calendar works perfectly when it's time to remind me my recharge is expiring 3 days early, but suddenly you "don't have sufficient data" when it comes to fixing my actual problems. Impressive selective memory!

  • Birajanand_YB
    Birajanand Pradhan (@Birajanand_YB) reported

    Dear @JioCare, my JioFiber connection stopped working right after recharge. Internet is completely down even though payment is successful. Please resolve this issue ASAP. Very disappointing service. #JioFiber #Jio

  • Raj88Himanshu
    Himanshu Raj (@Raj88Himanshu) reported

    Is anyone feeling @reliancejio internet down??

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Resolve by problem with in 2hrs otherwise you need to face the circumstances @JioCare @reliancejio

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