Reliance Jio Outage Map
The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 149 |
| Nagpur, MH | 31 |
| Jaipur, RJ | 45 |
| Dhanbād, JH | 8 |
| Bhopal, MP | 89 |
| Meerut, UP | 10 |
| Mumbai, MH | 266 |
| Hyderabad, TG | 101 |
| New Delhi, NCT | 106 |
| Kharagpur, WB | 3 |
| Chhindwāra, MP | 260 |
| Pune, MH | 174 |
| Delhi, NCT | 112 |
| Patna, BR | 61 |
| Dehra Dūn, UT | 26 |
| Sūrat, GJ | 49 |
| Guwahati, AS | 77 |
| Chennai, TN | 64 |
| Indore, MP | 61 |
| Rohtak, HR | 6 |
| Shiliguri, WB | 17 |
| Chandigarh, CH | 38 |
| Kanpur, UP | 18 |
| Shillong, ML | 17 |
| Ahmedabad, GJ | 94 |
| Agartala, TR | 6 |
| Bhubaneshwar, OR | 43 |
| Kolkata, WB | 116 |
| Kālna, WB | 1 |
| Baikunthpur, CT | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhijit (@Abhijitkarihm) reported@reliancejio @JioCare #Mukesh Ambani such a terrible product and service you have created, better to close the company. It takes ages to fix a basic issue. Indian companies should be tech advanced but here is it is just opposite
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ramprasath (@ramps86) reported@JioCare @reliancejio I paid for a Jio AirFiber connection, but my request was cancelled (screenshot attached). I have NOT received my refund.I sent multiple emails, How can activation be complete when the connection was never installed? Order ID LR00001DR6Z7.
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Gaurav Sharma (@BitsByGaurav) reported@JioCare @reliancejio Fraud alert: Your JioFiber executive did my KYC, took money, and has now ignored my calls and messages. No installation done, no updates given. Unacceptable customer service. Please look into this immediately. #JioFiber #ConsumerComplaint
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SUBODH KUMAR (@KUMARSUBODH007) reported@reliancejio @reliancejio @JioCare This is an extremely poor and unacceptable service experience. my issue remains unresolved. I have completely lost confidence in Jio. Initiate my permanent disconnection immediately and confirm the closure without further delay.
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say something (@say_thing1947) reportedWorst network ever...what is purpose of keeping a number if someone could not contact...i am unable to call anyone ... Customer care service is not working..... My phone is either saying switch off or out of area... What should i do 😖😖😖😖😖 @JioCare
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mandeep (@singh_mandeep1) reported@JioCare If you cant fix the issue then kindly return the amount
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Abhiजीत् (@AbhijitsArc) reported@JioCare Resolve my concern?! Seriously? Just tell me a single step you guys have taken since the 6th of August , when the service request was raised and the service engineer was assigned.
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Raju.Burra (@Rajuburra26) reported@JioCare @reliancejio Unacceptable service! My JioFiber has been completely down for 15 days. Ticket SR00002N42K8 open since Aug 3, stuck on "Assigning an engineer" while customer support delays daily. Fix this immediatly
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Deepak Sharma (@DeepakS62405237) reported@JioCare @JioCare you need to schedule engineer visit. These messages don't help. Please do it urgently, still there is no ETA or any resolution.
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VIPIN KUMAR TANWAR 🇮🇳 (@mvipink) reported@JioCare When Service Request has been closed by your end then who is working on ,and on what? Don't misguide me and dont challenge my patience level which is over. I need waiver for this period and raise the service request ASAP.
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Indian (@bharati89) reported@reliancejio @JioCare 5 days...still jio fibre is not working
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Ayyappan (@ayyappan_pal) reported@JioCare Nobody has called me, and the issue is still not resolved. When I wanted a new connection, Jio called me 10 times. Now that I need support, nobody is responding. Really disappointed with the service and regret choosing Jio.
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Mithlesh R 🇮🇳 (@mithleshsharma) reported@JioCare @reliancejio Team worst experience. Jio home connection not yet installed. PLEASE CANCEL. as per sale team it will be done in one day.. but now no response. sales people are Fraud. Why to make fake promises big not done. FRAUD Alert..
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Proud Hindu *Sunil* (@SSVerma22439706) reported@JioCare Shift changes, Person changes, BUT REPEATS SAME MESSAGE ? 3 hrs ago same message and I replied also. No one checks earlier message before shooting his message to prove that he is now on duty ? Our Router is showing Green light since yesterday BUT NO SERVICE !
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Amitav Roy | Software developer | Laravel (@amitavroy7) reported@chinmay_purav @JioCare Never trust that company