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Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • azhwar_adiyavan
    Sridhar R 🇮🇳 (@azhwar_adiyavan) reported

    @JioCare Hi, i have jio air fiber at home. frequent outages in Nanganallur, Chennai. Horrible servicd. Have emailed many times. Get only std recorded response. Not able to reach over phone as there also recorded message after which call is cut.

  • JaiRajeev
    Rajeev jain (@JaiRajeev) reported

    @JioCare one of the worst services in Gwalior Madhya Pradesh not responsive,not able to response at any particular time

  • rangarajbabu
    Rangaraj Sahu (@rangarajbabu) reported

    @JioCare Still waiting for a response to restore the service.

  • NafeeshZaid
    Nafeesh zaid( राजिल क़ुरैशी) (@NafeeshZaid) reported

    @reliancejio @JioCare Urgent need of Jio 5G tower & JioFiber at Village Gaindatola, Block Chhuriya, Dist Rajnandgaon (CG). It's a commercial hub for 40+ villages. 100+ homes currently facing worst speed on BSNL & waiting to switch to Jio. Please help! #Jio5G #JioFiber

  • roshansinha_41
    ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported

    @reliancejio Consistently being the worst network provider

  • geekyrehan
    Geeky Rehan (@geekyrehan) reported

    Jio's tower was closed again in the middle of the night 🚨 At night, when people need it the most, Jio network was completely shut down in our area. It seems that the DG was also shut down as soon as the power went out, due to which the entire tower went down and the internet and calling services came to a halt. People are facing a lot of trouble due to the disappearance of the network in the middle of the night. Whether someone needs to make an urgent call, work online, get an OTP or contact an emergency — everything gets affected. When customers do the full recharge on time every month, then at least basic network facility should be provided in return. But repeatedly closing the tower and turning off the DG is a very irresponsible attitude. We demand that Jio Customer Care⁠ and the concerned authorities find a permanent solution to this problem and take immediate action if the network is closed in this way at night. Please understand the plight of the general public. @reliancejio @_MukeshAmbani

  • mazaharakhtar
    mazahar akhtar (@mazaharakhtar) reported

    @JioCare Then when will I get the solution ? It's almost a month now.

  • shyjusshine
    Shine Sasidharan (@shyjusshine) reported

    JioFiber has been down for 3 days This is the 27th outage I've faced. Your team refuses to register a complaint or provide a ticket number, saying there's already an ongoing issue. Pls provide a complaint no and resolution timeline immediately.@jio_fiber @JioCare @reliancejio

  • sanjeettiwari07
    Sanjeet Tiwari 🇮🇳 (@sanjeettiwari07) reported

    @JioCare Daily internet outages have become a routine issue. Multiple complaints, multiple technician visits, but no permanent resolution. Very poor service and lack of accountability. Customers deserve better. Resolve this issue urgently. #JioCare @jio_fiber

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡

  • amankumar210496
    Aman Kumar (@amankumar210496) reported

    @JioCare Already have checked and this is the worst reply. You are Sharing youtube video on how to redeem voucher. That is well know to me. Have u read issue details and 4 day conversation? You all atleast read issue then reply ..or just say Resolution is not possible or just say NO. Hell

  • samyakV1
    Samyak (@samyakV1) reported

    @JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.

  • MManibharathiM
    Manibharathi (@MManibharathiM) reported

    scripted responses. If Jio cannot provide service, why collect payment in advance? This is a clear example of poor customer service and complete disregard for customers' time. Immediate installation or refund required. Order No: N00001DA0CQG #JioAirFiber #JioCare #RelianceJio

  • rahuljha05
    Rahul jha (@rahuljha05) reported

    Paid ₹1200 for JioFiber relocation 25 days ago. Connection was uninstalled, but never installed at the new location! Pathetic service. Fed up with the delay, I have now switched to Airtel Fiber. refund my ₹1200 immediately! @JioCare @jio

  • Heartless10kit
    @nkit kumar sahoo (@Heartless10kit) reported

    Disgusting service by @reliancejio @JioCare in Bangriposi (Dist: Mayurbhanj, Odisha, 757032). Every single time there is a power cut or light rain, the network and internet completely drop. Total blackout. ​Unacceptable infrastructure. Fix your tower backups! #Jio #Odisha

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