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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vapi, GJ 7
Guwahati, AS 78
Vadodara, GJ 31
Ahmedabad, GJ 80
Pune, MH 188
Chhindwāra, MP 257
Rājkot, GJ 10
Sūrat, GJ 41
Jamnagar, GJ 1
Kāraikkudi, TN 1
Patna, BR 60
Mumbai, MH 276
Kota, RJ 6
Delhi, NCT 93
Lucknow, UP 36
Kolkata, WB 140
Indore, MP 60
Mumbai Suburban, MH 3
Pānīpat, HR 2
Bhopal, MP 89
Nashik, MH 20
Dhāriwāl, PB 1
Nagpur, MH 32
Chandigarh, CH 33
Durgapur, WB 14
Jamshedpur, JH 7
Boisar, MH 1
New Delhi, NCT 105
Raipur, CT 11
Chennai, TN 60
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Derekk069
    Neeraj ❤ (@Derekk069) reported

    @JioCare Very disappointed with your service. No resolution even after 20+ days. This is unacceptable.

  • rudrapatel1054
    Rudra Patel (@rudrapatel1054) reported

    Hello @reliancejio @JioCare Today due to Repeated power fluctuations caused severe electrical short circuit on my PoE adapter port and cable connector smell like burning plastic.MyJio app is blocking me from raising technician visit ticket due to a separate area outage. Help me

  • kaushlendranar1
    Kaushlendra Narayan (@kaushlendranar1) reported

    @reliancejio @JioCare no network coverages near CWG village, New Delhi Struggling to talk from office. Shame !!

  • cpuneetvyas
    Puneet Vyas (@cpuneetvyas) reported

    @JioCare engg visit is setup at 6 Pm today plz ask them to setup at 2 Pm as my business is down since 24 hrs

  • tms_shammie
    TMS.Shammie (@tms_shammie) reported

    @JioCare There is no communication yet from any engineer yet. Nor can I see any1 being assigned to the service request. Can you please help me understand by when will this be resolved?

  • aman7601
    A!man (@aman7601) reported

    @JioCare Reschedule won’t help here. Can someone get in touch with me on my number to understand the actual issue who can resolve as well? No one from the customer care could resolve.

  • commoncitizenh1
    commoncitizenhyd (@commoncitizenh1) reported

    It is highly challenging to contact Jio customer care. Having trouble with Jio Fiber in my area. Reason being attributed is due to rainfall. Irony is it is quite sunny and there is no rain. Can the Jio team look at the issue and resolve at the earliest? @JioCare @jio_fiber

  • samkitshah65
    samkit shah (@samkitshah65) reported

    @JioCare @jio_fiber @reliancejio Dear Team, pease resolve jio fiber request no CO0002K2MLKE & complaint no SR00003BS8W1 on priority. I am following up from last 10 days, however not getting any solution. Daily visit is scheduled, however same is not attended by anyone.

  • krishnavennam
    krishna vennam (@krishnavennam) reported

    @JioCare Dear @World, your service has been extremely disappointing. I have been facing connectivity issues for the last one month. Despite repeated follow-ups with your support team, no permanent solution has been provided. This experience has been frustrating reference no SR00003B44GN

  • suman_veer_
    Veer Suman (@suman_veer_) reported

    @JioCare I have DM you all the details. I want the resolution asap as its already been a month. ₹10,000 is not a small amount for me.

  • rajdude1991
    Rajesh (@rajdude1991) reported

    @JioCare your team came to collect the router as I have suspended due to multiple connection and your team denied stating they cannot collect without set up box otherwise I have to bear the charges my question is why should I pay the bill for the stp which I never received. My question

  • _itsgauravmehta
    Gaurav Mehta (@_itsgauravmehta) reported

    @JioCare I am facing a fiber network issue. The earliest support ticket I can raise is on 26 July. What should I do until then?

  • Kundan_KrMishra
    KUNDAN KR. MISHRA (@Kundan_KrMishra) reported

    @JioCare I am totally frustrated from your reply....either jio should completed my service or return amount which i already paid... I am not getting any wifi service for last 1 month

  • nationalist_doc
    NATIONALIST 🇮🇳DOCTOR🗨️ (@nationalist_doc) reported

    @JioCare Your router or line problem.have complaint so many times on auto chat and call.reply is your connection is online. Have you checked disconnections and speed on your logs?

  • khemraj121
    Wetsuit 2 Suit (@khemraj121) reported

    Amazing job, @reliancejio. A little drizzle and 5G drops to almost zero for hours across many parts of #VasaiVirar. No backup when the network fails, but a 1-minute delay in bill payment and calls plus internet are blocked instantly. Great service. 👏 #Jio @TRAI

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