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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 233
Belda, WB 1
Ahmedabad, GJ 72
Pune, MH 181
Guwahati, AS 61
Jhārsugra, OR 1
Chhindwāra, MP 242
Chennai, TN 61
New Delhi, NCT 101
Kolkata, WB 88
Bengaluru, KA 127
Bhopal, MP 99
Chandigarh, CH 33
Jalandhar, PB 6
Baikunthpur, CT 7
Kanpur, UP 21
Lucknow, UP 42
Thiruvananthapuram, KL 13
Āsansol, WB 9
Kallakkurichchi, TN 2
Mohali, PB 4
Patna, BR 55
Coimbatore, TN 16
Indore, MP 65
Hugli, WB 1
Dhanbād, JH 9
Delhi, NCT 98
Vijayawada, AP 1
Shillong, ML 15
Dehra Dūn, UT 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyHigh45842114
    Sky High (@SkyHigh45842114) reported

    @JioCare @reliancejio still there is response from anyone. Why ******** you charged before if you are not able to stand on your promise? How can I get my refund?

  • _jha_jiii
    jhajiii (@_jha_jiii) reported

    @RelianceDigital #SmartPoint why the Ac is not working in one of your store from past 1 month when i ask the staff they said they already registered the complaint but nothing happen #Bihar @RelianceDigital @reliancejio

  • KubendraMukkund
    Unknown Man (@KubendraMukkund) reported

    @JioCare Sweety - last time when similar issues were occuring with another user, ur jio airfiber team replaced his routers... When i asked same, dealer says that," order should come from top, i can't help" he also acknowledged

  • sunnysalaria
    Sunny Salaria (@sunnysalaria) reported

    @JioCare Rescheduling won’t solve the issue. Your engineers have confirmed the network board/box is damaged. Please replace the damaged board permanently instead of repeatedly scheduling visits. Kindly escalate and resolve this urgently.

  • sazid_hasan_01
    sazid_hasan_01 (@sazid_hasan_01) reported

    There is huge problem of internet in my location, I have tried to reach customer care but there is no option available, I have already paid for services only an Ai is saying I'm available for your all solutions. @JioCare @reliancejio

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported

    @JioCare @reliancejio are u all alive kicking . It's more than 10 days problem connectivity not resolved? What's issue ?

  • Philosophe_Poet
    Sharmaji🇮🇳 (@Philosophe_Poet) reported

    @JioCare is there any way to connect to you, all modes of communication are IVR and don't understand the issue

  • mitulendra
    Mitulendra Rout (@mitulendra) reported

    @JioCare Dear Customer, Thank you for your payment of Rs. 1200.00 against JioAirFiber Booking No. LR00001EJI6X with Transaction ID : 20260731210580000289869472374877701. A voucher worth Rs. 1200.00 will be credited to your MyJio account shortly.

  • rohit_ydv_08
    Roh!t (@rohit_ydv_08) reported

    Even after making huge profit each and every year, @reliancejio and @airtelindia keep increasing their plans every single year. And network quality is same and if you think to fix this via customer care,there is AI assistant.🤡 You can't reach them for network problem. मनमानी है।

  • AnoopKV69258303
    AnoopKV (@AnoopKV69258303) reported

    @JioCare You keep ticket active until you resolve the issue.. on what basis you marked ticket as resolved?

  • vivekking63
    vivek (@vivekking63) reported

    @JioCare @reliancejio. My jio fiber is down for 3 days. Service request raised 3 days ago and engineer is not picking the call. Customer care is telling engineer will be coming for last 2 days. Worst Fiber service and customer care. Its better not to use jio fiber at all

  • bhushan1004
    Bhushan Kadam (@bhushan1004) reported

    @JioCare But when my refund Wii be done very pathetic service from Jio

  • sarithvs
    sarith (@sarithvs) reported

    Their response actually strengthens your complaint. They are now saying “there are no confirmed slots available”, even though you already had two confirmed appointment windows, both of which were missed. I would reply publicly to @JioCare with this: @JioCare don’t address issue

  • ahmadraza_06
    Ahmad Raza (@ahmadraza_06) reported

    Jio fiber is not working since 2 days . Very bad service by jio. Check DM. @JioCare @reliancejio

  • Khemka_RK
    RKK 🇮🇳 (@Khemka_RK) reported

    @JioCare @reliancejio @AkashMAmbani The service has been down since 05:05 AM on 26 Aug. A similar issue occurred on 16.08.2026, when your technician had informed us that the device appeared to have a problem and advised requesting device replacement if the issue recurred. The same problem has now recurred,

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