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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • malde_monish
    Monish Malde (@malde_monish) reported

    Worst Experience jio fiber WiFi is not working, please resolve asap. Multiple complaint done. @JioCare @reliancejio @jio_fiber 302, Ganesh Darshan Apartment chsl Jagdusha Nagar Ghatkopar West. Plot 33. 9870105040

  • ranjan_jj
    Ranjan (@ranjan_jj) reported

    @reliancejio @JioCare It has been over 96 hours since I inserted my SIM into a Jio Bharat phone, yet I am still unable to recharge with the Jio Bharat plans. Customer care first asked me to wait 48 hours, then 96 hours. As the issue persists, I am now planning to port to @Airtel_Presence

  • AjjuSonkhle
    Ajay Kumar (@AjjuSonkhle) reported

    @JioCare Any idea how many weeks if will take to solve the problem

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Installation date given today. No one came. #worst _service give my refund and cancel my order . I go with @airte

  • sangal_tapan
    Tapan Sngl (@sangal_tapan) reported

    @JioCare @reliancejio Team need urgent support I am struggling for billing issues since long I have paid the bill amount multiple times for relocation. Still same is visible as dues for me. @jio_fiber

  • finvij
    Vijay Kumar (@finvij) reported

    @JioCare Your engineer ask money first without even checking network and after paying money refused to install as there is no network... Standard SCAM... & follow up on X for refund as there is no way to raise the issue... Dont Go for Jio Airfiber....

  • Anushri_Pawar
    Anushri Pawar (@Anushri_Pawar) reported

    @ItZVarshith @JioCare Still no resolution! Absolutely worst service

  • InfidelZionist
    Infidel Zionist (@InfidelZionist) reported

    @excitel_rocks Your network is down again and your service has become very poor. @JioCare Please give me an internet connection.

  • happytradr
    Harpreet Singh 🦉 (@happytradr) reported

    @JioCare I am really fed up and not really interested in getting any solution further. Kindly please refund me the advanced payment and close the connection. Switching to Airtel now.

  • vvardhan143
    Vishnu Reddy S (@vvardhan143) reported

    @icantcodefyi @JioCare Hey if It is real and you have proof to show by usage. Just lodge complaint in Cpgrams and they will do it, also they will refund the days you didn’t get internet. Their stupid policy is if you don’t get internet for 4 days straight then they will do refund.

  • anmoljain8055
    Anmol Jain 🚨 (@anmoljain8055) reported

    @JioCare my internet connection has failed since 9th june.. complaint raised on 11th June, your technician is not begging up calls and falsely, claiming that I was not at home Has put my connection on hold. Already DM you screenshots.

  • JyotiChandraMi2
    Shubhchintak (@JyotiChandraMi2) reported

    @reliancejio @JioCare My one of sim is deactivated and not showing. I have tried to connect you on toll-free but your chatbot is the worst. I need to activate that SIM since I have contacts and WhatsApp access with that number.

  • baniyapromax
    dhanraj🌱 (@baniyapromax) reported

    How does one even contact @reliancejio or raise a complaint? There is absolutely no way to call the customer service. Pathetic. The service is down from last 4 hours and no update on it yet. Pathetic. @reliancejio @JioCare

  • rssx30
    rs_s (@rssx30) reported

    @reliancejio @JioCare My eSIM activation is stuck on "Activating". Physical SIM outgoing is barred, so I can't send RECALL to 199. Store says a pending eSIM request is blocking resolution. Need urgent assistance.

  • umasankar
    umasankar (@umasankar) reported

    @JioCare How one customer can believe tracker shows engineer on the way whom I am connecting through your platform he is saying on leave so let me know what I can conclude?

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