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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shiliguri, WB 19
Chennai, TN 72
Morādābād, UP 3
Noida, UP 4
New Delhi, NCT 108
Raurkela, OR 9
Pune, MH 164
Hyderabad, TG 116
Kolkata, WB 148
Imphal, MN 12
Chhindwāra, MP 226
Nagpur, MH 30
Jamshedpur, JH 8
Delhi, NCT 90
Mumbai, MH 241
Bengaluru, KA 156
Sūrat, GJ 37
Vadodara, GJ 26
Coimbatore, TN 20
Udaipur, RJ 12
Vasco da Gama, GA 3
Ahmedabad, GJ 92
Gurgaon, HR 13
Patna, BR 61
Cochin, KL 25
Durgapur, WB 10
Bālāghāt, MP 1
Guwahati, AS 78
Chandigarh, CH 34
Bhopal, MP 82
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TradeThatFlow
    Keshav (@TradeThatFlow) reported

    @JioCare - Horrible customer care. - No ground engineers in the evening. - No clarity on the timeline to fix an issue. - Sudden disconnection and no tech team to fix it. This is how the biggest telecom operator in India is doing 🙃

  • chaitanyathakur
    Chaitanya (@chaitanyathakur) reported

    @JioCare @reliancejio it's been three days since my jio fiber is down. The service request SR00003AAJPV is being postponed to the next day without my control or any communication from your end! This has happened twice withing a month's time frame. Kindly expedite a resolution.

  • GolchhaVinod
    vinod kumar golchha (@GolchhaVinod) reported

    @JioCare Your team is not working , no one came and tried to solve the problem

  • raviprai_live
    Ravi Rai (@raviprai_live) reported

    @JioCare Hello -- Despite repeated assurance, I havent received any update so far. Can you pls initiate cancellation and issue refund ?

  • nation_1st_only
    राष्ट्रहित सर्वोपरी। 🇮🇳🚩 (@nation_1st_only) reported

    @JioCare After 4 days of heavy rain and flooding in Surat, Jio is still “under resolution.” Unacceptable. Vi, Airtel, and BSNL are back. Jio customers are still waiting, with only “We are working on it.” Vi, Airtel, and BSNL are back. Jio customers are still waiting. Reliable

  • BikramD24804705
    Bikram Dutta (@BikramD24804705) reported

    @JioCare Thanks Durgesh. Ticket SR00003AXZJP re-opened noted. Speed is still very poor. Please Don't close till better interest speed .

  • priya5y5
    ops (@priya5y5) reported

    @JioCare Lutairo network me suadhar kro

  • JaykubavatBjp
    Jay Kubavat (@JaykubavatBjp) reported

    @JioCare My neighbour has connections with @reliancejio fiber they use internet than why my connection is outage please sent technician otherwise please cancle my connection and pay my amount return

  • dkgahir
    dibya kishor gahir (@dkgahir) reported

    @JioCare Hello Why? you are not giving proper service low speed issues facing from 6 months Repeatedly complaining about it i have paid one year extra payment to get one month extra but your service is very poor if not refund immediately I will do a mental agony ,harassment case als

  • Im_AbhiM
    Abhilash (@Im_AbhiM) reported

    JioFiber Internet not working from last 16 hours, no resolution till now @JioCare

  • sprnandi
    Supriyo Nandi (@sprnandi) reported

    @JioCare How long will it take to resolve the issue? I need the clear invoice. I need to submit it to my company for reimbursement. Fix it asap

  • pramodmashi90
    Pramod Singh (@pramodmashi90) reported

    @JioCare Please find attached video my problem is really genuine or urgent

  • KalalMayurdeep
    Mayurdeeep Kalal (@KalalMayurdeep) reported

    @reliancejio @JioCare but the issue still persists. I have an important online exam tomorrow. Kindly treat this as urgent, perform a remote line check, and arrange an engineer visit as soon as possible. Your immediate support would be greatly appreciated. #JioAirFiber #JioCare

  • itsraaj_jha
    Rajkumar Jha (@itsraaj_jha) reported

    @JioCare @reliancejio @jio_fiber dear team Despite raising multiple service requests, making numerous calls to your customer care helpline, and sending previous emails, my issue has still not been resolved. To make matters worse, not a single engineer has visited my location.

  • Chauhan_archit8
    Archit (@Chauhan_archit8) reported

    @JioCare @JioCare your assigned engineer “Anees Kumar Patel” finally picked up call after 8-10 round around 21:00 & responded that “I don’t cover your area, kal dekh lena koi aayega”. Pathetic behaviour of your terrible staff

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