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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 72
Chhindwāra, MP 191
Bengaluru, KA 130
Indore, MP 42
Meerut, UP 21
Mumbai, MH 171
Patna, BR 54
Jaipur, RJ 62
Kanpur, UP 40
Delhi, NCT 73
Cochin, KL 17
Varanasi, UP 27
Vadodara, GJ 22
Jammu, JK 1
New Delhi, NCT 94
Kolkata, WB 168
Guwahati, AS 71
Agra, UP 22
Pune, MH 111
Udaipur, RJ 10
Dimāpur, NL 10
Dhanbād, JH 9
Imphal, MN 11
Nashik, MH 15
Hyderabad, TG 84
Salem, TN 4
Nagpur, MH 23
Jamshedpur, JH 5
Allahābād, UP 15
Jabalpur, MP 10
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare But you have given the same system generated message? I know all that stuff already after discussing with you ai chatbot? Your helplines are useless because its just ai, does it take 7 days to fix internet?

  • DrPradhans
    Dr. Pradhans (@DrPradhans) reported

    @JioCare internet connection down since yesterday afternoon. Despite of receing automated message that it's working after a restart yesterday at 10.52 pm it's still down. Automated message was fake

  • aise_kaise2202
    AB 🇮🇳 (@aise_kaise2202) reported

    @JioCare my jio fiber postpaid had generated an incorrect bill for May month and I have tried reaching out customer care 10 times but instead of helping they are disconnecting calls. Can someone help?

  • Mr_Advikjain
    Advik Jain (@Mr_Advikjain) reported

    Jio customer care harassming me that if I don't recharge they will deactivate my number My number is used everyone in government documents I want to file a case against Jio Telecom Ltd regarding forcing and pressuring consumer for services @reliancejio @JioCare @TRAI

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    @JioCare Despite repeated follow-ups, your staff Minakshi keeps giving false assurances and misleading me. Saying “the issue will be resolved” but taking no real action is unacceptable. This is highly unprofessional. I need immediate resolution today by a senior team, #JioFiber

  • JioCare
    JioCare (@JioCare) reported

    @amitthu @reliancejio Hi Amit, that’s not the experience we aim for. Please DM if you are still facing no network issue if not help us with the exact network problem faced and provide your complete address which should include flat or house no, building name, street name, landmark, city and (1/2)

  • i_m_BhavnaT
    भावना • बी • ठक्कर (@i_m_BhavnaT) reported

    What a shane jio is not working in leh ladakh and also in srinagar @reliancejio @JioCare

  • abhijithD_hyd
    Abhijith Dharmapuri (@abhijithD_hyd) reported

    @JioCare Facing terrible customer service from @reliancejio for my Jio AirFiber (+91-8560359199). Subscribed for 100 Mbps but getting <40 Mbps consistently for 6 months. Helpline unreachable, no response from local team, and diagnostics keep showing unresolved outages.

  • jagdish93035331
    jagdish (@jagdish93035331) reported

    @JioCare @airtelindia #Vodafone worst service jio air fiber we need help plz tell us mukesh kaka

  • sundram_r92993
    Sundram KR. (@sundram_r92993) reported

    Hey @JioCare,I am unable to use the internet as both 4G and 5G services are extremely slow, taking 30-40 seconds just to load a video. Your chatbot says it will take 10-15 days to resolve, which is unacceptable as I have paid for the full recharge. Please fix this immediately 1/2

  • akash_diphu
    AKASH (@akash_diphu) reported

    @JioCare No resolution since yesterday

  • realFaizanjmi
    Faizan Ahmad (@realFaizanjmi) reported

    Till then, what am I supposed to use for work? I cannot keep bearing work losses due to repeated outages. Please disconnect my Jio Fiber connection. I have decided to switch to another provider. Attaching my complaint history for reference. #JioFiber #InternetDown #JioCare

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare I have done that now!! Pls help to check this asap, its been 48 hours without internet at my home, my tv is also connected to jio setup box, so nothing works!!

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @reliancejio Pathetic customer service. They stop replying to email without resollution

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @reliancejio Pathetic customer service. They stop replying to email without resollution

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