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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 186
Lucknow, UP 42
Bhopal, MP 96
Hyderabad, TG 102
Ahmedabad, GJ 98
Chennai, TN 64
Indore, MP 66
Chhindwāra, MP 256
New Delhi, NCT 110
Thiruvananthapuram, KL 13
Sūrat, GJ 46
Patna, BR 57
Āsansol, WB 8
Shimla, HP 6
Dhār, MP 1
Coimbatore, TN 17
Delhi, NCT 107
Kolkata, WB 126
Bengaluru, KA 145
Guwahati, AS 78
Gangānagar, RJ 1
Jalandhar, PB 5
Meerut, UP 9
Mumbai, MH 269
Bhubaneshwar, OR 41
Mohali, PB 4
Dimāpur, NL 12
Kanpur, UP 18
Agra, UP 15
Jaipur, RJ 55
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BurriCharitha
    Charitha Burri (@BurriCharitha) reported

    @JioCare I have sent @JioCare if our customer service is that bad let us know we will shift to another service provider.

  • director_pavan
    Director Pavan Kumar I (@director_pavan) reported

    Weeks have passed, yet my @airtelindia Wi-Fi relocation is still pending despite repeated complaints. I’m spending extra on mobile data, affecting my office work. Extremely disappointed with Airtel’s negligence and lack of customer support. Time to switch to @reliancejio

  • rokadeamit01
    Amit Subhash Rokade (@rokadeamit01) reported

    @AJIOLife, my prepaid order is completely stuck due to an internal app glitch. The desktop screen shows "Delivery Delayed - Attempt Unsuccessful" but phone support says it's still "Packed". I want a direct update or a full refund immediately! Order ID: FN0402802155. @reliancejio

  • Haseebchoudhryy
    Haseeb Choudhary (@Haseebchoudhryy) reported

    I want to relocate my Jiofiber connection but I am not able to find the option for it. @JioCare @reliancejio kindly help me out with this issue.

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @JioCare @JioCare @JioHotstar After dealing with similar issues over the past year, this raises serious concerns about the reliability of the service and the way customer issues are handled.

  • Vikram96300
    Vikram (@Vikram96300) reported

    @JioCare I have been hearing the same assurance for the past two years, yet to this day, I have not received a 5G signal at my home.

  • raizooi
    Piyush (@raizooi) reported

    @JioCare How long will it take to resolve? What's the issue

  • saikirankollur1
    Kolluri Saikiran (@saikirankollur1) reported

    @JioCare Tried rebooting still not working , and that issue of internet rebooting automatically is not being fixed . What's your take on that ?@JioCare

  • Voroshin
    Andrei Voroshin (@Voroshin) reported

    @JioCare The service request SR00003CTYWP was scheduled for today 5 pm. But suddenly it was put on hold without any clarification. This is the second day I am without internet connection. please escalate as your service quality is very poor #jiofiber

  • jpr_vai
    vai@jpr (@jpr_vai) reported

    Shame on @JioCare @JioFibre Internet is down from last 10 days. Raised SR several times, but they havn't assign an engineer yet. Shameless company taking money every month and don't care about its customer. No way to contact them, everywhere they have placed bots.

  • Manu_V18_PSPK
    Manu_PSPK fan 🚩🚩 (@Manu_V18_PSPK) reported

    @reliancejio @JioCare Recharged for 2GB/day 4G + Unlimited 5G, but whenever 5G drops, speed drops to absolute ZERO instead of falling back to 4G. Paying for both but getting neither! Please resolve this. With your 4G network speed I can't even open the myjio app what a shame.

  • blizzardplador
    Oooo Poochi Choooo (@blizzardplador) reported

    @JioCare Hi, the issue is resolved now. The technician has installed the connection. But I wish there was much Speedy response and resolution.

  • imharshalshah
    Harshal Shah (@imharshalshah) reported

    @JioCare @reliancejio dahisar east near checknaka area there seems to be fiber outage ? Can you check and confirm when will it be restored

  • Vikram96300
    Vikram (@Vikram96300) reported

    @JioCare Jio's 5G service is not available even in areas close to the district headquarters. Whenever I contact customer care, they give vague responses and keep saying that work is in progress at my site and that it will be completed very soon.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shshank, thanks for sharing the details. Even though your message is as usual "promptly working towards resolution" From 2.5 months. I am praying that this time you can prove me wrong by tranfer of refund in my bank by tomorrow. Pls make it happen this final time 🙏

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