Reliance Jio Outage Map
The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Reliance Jio users affected:
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 262 |
| Mumbai, MH | 174 |
| Pune, MH | 153 |
| Chennai, TN | 89 |
| Ahmedabad, GJ | 68 |
| Kolkata, WB | 68 |
| New Delhi, NCT | 58 |
| Hyderabad, TG | 52 |
| Delhi, NCT | 40 |
| Indore, MP | 38 |
| Patna, BR | 32 |
| Jaipur, RJ | 30 |
| Chandigarh, CH | 30 |
| Guwahati, AS | 29 |
| Bhubaneshwar, OR | 28 |
| Bhopal, MP | 22 |
| Lucknow, UP | 22 |
| Coimbatore, TN | 20 |
| Dehra Dūn, UT | 15 |
| Sūrat, GJ | 15 |
| Vadodara, GJ | 15 |
| Nashik, MH | 15 |
| Cochin, KL | 15 |
| Nagpur, MH | 14 |
| Ludhiāna, PB | 12 |
| Kanpur, UP | 11 |
| Salem, TN | 10 |
| Thiruvananthapuram, KL | 9 |
| Aurangabad, MH | 9 |
| Agra, UP | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jatin
(@tikoojatin) reported
@prakharvasishth @BhideRajshekhar @JioCare I did same two days back, deactivated Airtel and moved to Jio, from last 2 days chasing their support for installation. Airtel has good support, jio acts just like lala company. Don't opt for them, rest your choice
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Akshat Bhargava
(@_bhargavaAkshat) reported
Thanks for not replying @JioCare. Please help me with the disconnection request of the Jio fibre connection.
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ayush bhargava
(@ayushbh) reported
@JioCare Just now again i have received sms and email from jio of putting the installation at hold as per my request. It seems you are not interested in installing the connection and just wasting time. So kindly cancel the order or otherwise i have to take up with appellate.
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abhinav verma
(@abhinav2451) reported
@JioCare hello jio i want jio postpaid connection but i think jio don't care about there customer and there query
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Aman Vaishnav
(@vaishnavaman10) reported
@reliancejio I have been trying to migrate from Jio postpaid to Prepaid since last many days. No resolution. Kindly assist or deactivate the sim. #SR000017WIDU
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Kola Praveen Kumar
(@KolaPK1991) reported
@JioCare Y u people creating kios 1. I wanted to changes my plan POST TO PRE PAID 2.its been two months am facing so many unwanted silly reasons from ur end. I couldnt change my plan 3.charges are high compared to normal plans out there 4.this is kind of service is creating newsense
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RK
(@fearless_rkl) reported
@JioCare Customer knows this also, but I think you people are not getting what a customer is saying. You are just sticking your readymade answers. Keep it with you. You seem out of senses.
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Hiren Modi
(@HirenMo31636985) reported
@reliancejio @JioCare Stilll no steps have been taken to increase signal strength in mobile service in our area inspite of requesting it so many times... R u really interested to keep ur customer base???
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𝓐𝓷𝓪𝓷𝓽 𝓟𝓪𝓽𝓱𝓪𝓴
(@kpanant) reported
A few minutes ago, I called at @JioCare for sim replacement, I informed him about my struggle to get a sim. Unfortunately, not getting any help. @JioCare retailers are denying sim replacement as they are saying to go to the home state. Is it digitalization? @reliancejio
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Pintu Burman
(@PintuBurman) reported
@JioCare @JioCare it not about urgency. it's about quality of service. it's already 3 days I requested for relocation till date it is not resolved. What kind of service jio provide give me any reason why can't I switch to other providers if you give worst service.
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Melvin .
(@Melvin8493) reported
@JioCare fraud representative sold me a jio next handset with the assurance that I would get a valid bill in my email it's been 24 hrs now and no bill can u help
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Sanam Tolia
(@sanam_tolia) reported
@JioCare Everytime same copy pasted replies, but no improvement? Please can someone tell me why there is so much network issues in our area? And even after so many complaints no step being taken? Can I get a timeline or a commitment by when the problem will go ?
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Kola Praveen Kumar
(@KolaPK1991) reported
@reliancejio @JioCare @TRAI Worse network ever faced Hi, Am using postpaid service i wanted to shift to prapaid but unable to convert. I tried almost all possible ways but seems like nothing is working no help from jio team Call center Store Social team Etc...no response 😡 😡
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Jatin
(@tikoojatin) reported
@JioCare My name is Jatin and u never called me. Don't act like lala company. Provide customer support. This is the way u r dealing with new customer
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Anita Mukherjee
(@AnitaMukerji) reported
@reliancejio Why wifi not working when I recharged Rs719 yesterday?