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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • savanurraghu1
    raghavendra (@savanurraghu1) reported

    @JioCare @jio_fiber How much are you looting Indians daily? Shame on you. No service, no accountability — Jio fibre down, mobile network unusable on 9326715253. Feels like no one can question you. Fix this or stop exploiting customers. #Jio #CustomerRights

  • Amankumar296497
    Aman kumar (@Amankumar296497) reported

    @JioCare Over 1 month & still no refund despite “few business days” promise. Misleading customers? @TRAI @DoT_India Please take note. Process immediately or I’ll file a consumer complaint. #JioFiber #RefundDelay

  • bawesme
    Balamurukan (@bawesme) reported

    No support from @reliancejio @JioCare on frequent disconnections at a specific time in morning and evening.

  • RohitKh07014476
    Rohit Khan (@RohitKh07014476) reported

    @JioCare Still not resolved my concern about new connection JioAirFiber plz resolve the issue asap.@JioCare

  • Vj2905V
    Rahul (@Vj2905V) reported

    @JioCare I want jio fibre @airtelindia failed to provide service and now I m closing my connection..Wt u can offer for me the bestv

  • bharat08151947
    ಭಾರತ್ (@bharat08151947) reported

    @JioCare I am a customer only, i know the plan details.. my question is y don't we have 150 mbps for jio air fiber

  • AlvasEmpire
    Amys (@AlvasEmpire) reported

    @airtelindia our village Ariyadka in dakshina kannada in Puttur taluk has no network connectivity. Please install a tower and help us. It is so frustrating without network to reach our loved ones at the time of crisis. @reliancejio

  • Bhagya_Lakshmi8
    Bhagya Lakshmi (@Bhagya_Lakshmi8) reported

    @JioCare @reliancejio Regarding SR0000333YPV, I received an SMS to wait for 10 days. Please tell me exactly what is written in the ticket's resolution notes. What is the specific technical reason found and the exact resolution being applied?

  • urdip_pate38536
    Urdip Patel (@urdip_pate38536) reported

    @JioCare You admit in your app that the speed is slow in my area, then why is there no improvement? We pay full price so why do we get half the speed? How long will you harass the customers? Solve this network problem soon! 😡

  • ShashTrader
    Heisenberg 🔆 (@ShashTrader) reported

    @JioCare Hi Idiots at Jio - its 6 days already passed and your pathetic service is still not restored. Your cheap technical team didn’t contacted me yet and no insight provided on when it would resolve. I’m switching to @airtelindia now.. they can’t be worse than you, no one can!

  • _jigarthanda_
    JAVAC GCC (@_jigarthanda_) reported

    @JioCare Dear Nelson, since last Saturday connectivity is not there. Don't you think customer has right to know this much delay in restoration of basic services @CMOfficeUP please take action

  • BNavghade
    bhushan navghade (@BNavghade) reported

    Hey @JioCare what kind of service you have. I have a jio STB that is not working Only the jio logo is coming here I have approached your customer care but no response is coming from there. This problem is continuing from last month

  • Kaushiksons1
    Kaushiksons (@Kaushiksons1) reported

    @TRAI Extremely poor service from Jio AirFiber. 1 month has been passed for complained , raised 10 complaints but zero resolution. Service team not responding at all. If not resolved immediately, I will escalate legally & switch provider. Need urgent fix + compensation. @JioCare

  • asknaveensharma
    Naveen Sharma (@asknaveensharma) reported

    @JioCare @JioCare Sudhanshu jee, SIM delivery was promised in 48hrs. and its been total 5 days since my application. Little urgency would help here. I am in dire need of new SIM for personal use purpose. Heavily delayed. It need swift action rather then standard template response. help!

  • vagish1989
    vagish payasi (@vagish1989) reported

    @JioCare I dont have tym to try to customer support plz understand its impossible to connect with customer care

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