Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities in India where Reliance Jio users have reported problems and outages. If you are experiencing problems with Reliance Jio, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 233
Mumbai, MH 141
Pune, MH 113
Chennai, TN 103
Ahmedabad, GJ 69
Kolkata, WB 67
Hyderabad, TG 63
New Delhi, NCT 61
Delhi, NCT 41
Bhubaneshwar, OR 41
Indore, MP 37
Jaipur, RJ 34
Patna, BR 33
Chandigarh, CH 27
Coimbatore, TN 23
Guwahati, AS 22
Lucknow, UP 21
Bhopal, MP 18
Cochin, KL 16
Sūrat, GJ 15
Meerut, UP 12
Dehra Dūn, UT 11
Nagpur, MH 10
Ludhiāna, PB 10
Thiruvananthapuram, KL 9
Shillong, ML 9
Salem, TN 9
Nashik, MH 8
Rājkot, GJ 8
Vadodara, GJ 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • imMehul18 Mehul Chaturvedi (@imMehul18) reported

    6-10% of my battery is consumed daily because of low signal from @reliancejio @JioCare . Reported the same issue back in 2017 as well but I don’t think they care for their customers. Poor services!

  • prashantk_in Prashant K (@prashantk_in) reported

    Does @JioCare closes service requests on its own without consulting customer? When checked, it is asking me to raise new request. How come SR0000178WQY is closed? Jio website provides an Appellate num 18008893999 but it responds it is meant for only JioMobility! Whom to complain?

  • sackap1 sachin kapoor (@sackap1) reported

    @JioCare @reliancejio My Jio fiber internet is not working from past 3 days , everytime I called customer care , they are giving me a deadline of next 24 hours. The complaint which I have raised on Tuesday has been closed without any resolution. SR request - SR0000179D8A

  • krrathore20 Kamlendra Singh Rathore (@krrathore20) reported

    @RajCMO @PMOIndia @JioCare please take of the issue which we are facing with jio since it was launched they scammed us by telling that very soon you will get better signal and everything still we got no coverage . Still they are selling the simcards stating the same pls consider

  • Info_Buddhraj Buddhraj Shekhawat (@Info_Buddhraj) reported

    @JioCare LOL Give me number How much time you will reschedule. And if you don't have resources then please shut down this bogus company...

  • indiadebashis13 Debashis (@indiadebashis13) reported

    @ViCustomerCare Personal no can't comes under DND and I believe that this is not business purposes contact no, anyway I already registered Your service number is SR000017ANIA. @JioCare So better you can check at your end why that guy use this nonsense fraud msg.

  • swastik077 swastikjenamani (@swastik077) reported

    Heights of irresponsibility by @JioMart @JioMart_Support . Not got my order. Very disappointed. Its the 2nd time i m facing problem..order id 16352235980066190A. Plz get my order delivered. The app shows returned. Please improve your services.🙏🏼.@JioCare

  • sackap1 sachin kapoor (@sackap1) reported

    @JioCare @JioCare : New Service request which has been opened for this issue SR000017ANFD

  • iamKruK Krunal K (@iamKruK) reported

    Again being witnessed to Vodafone’s pathetic internet service. Using @reliancejio’s hotspot to tweet this and inform you @ViCustomerCare

  • GauravR06518256 Gaurav Rathi (@GauravR06518256) reported

    @JioCare Still my problem not solve Jio Fiber is Chor

  • RiteshS62192215 Ritesh Singh (@RiteshS62192215) reported

    @JioCare I have raised network complaint more than 10 times recently and no solution provided so far by any of JIO officials. Not able to do any office work due to degraded network coverage. All complaints get closed without any solution. Guide me how to get this resolved.

  • Max2022king Vineet (@Max2022king) reported

    @JioCare How many days (45days of Cancel), you might refund after 2 months. Should I be patient. The time given is with in 2 -3 working days and its over long time. Now its time to call @nch14404 and report. The patient I am, you guys taking advantage.

  • FIROJ1971 FIROJ KHATRI (@FIROJ1971) reported

    @reliancejio We are facing so many problem from last five days... Call drop after one minutes and also voice not getting clear. Speed of data is 1.2 kbps!!

  • rajeshk2 Raj says.... (@rajeshk2) reported

    @JioCare @reliancejio To get sales incentive, your sales never mentioned that if I didn't cancel within the trial period I wouldn't get the full deposit back. Scammers or Sales Reps? They should be penalized, not customers. If this was mentioned before, I would have opted for another service provider

  • sackap1 sachin kapoor (@sackap1) reported

    @JioCare @JioCare can you please expedite this issue from your end and resolve it ASAP. I have been chasing customer care from 3 days and I am working from home, so you may understand the problems which I am facing

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