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Reliance Jio

Reliance Jio Outage Map

The map below depicts the most recent cities worldwide where Reliance Jio users have reported problems and outages. If you are having an issue with Reliance Jio, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Reliance Jio users affected:

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Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sharmasharma367
    Er. Shubham Sharma (@sharmasharma367) reported

    @JioCare @reliancejio As soon as the cancellation process began, I started receiving calls from the management team. I wish they had shown the same level of engagement in seeking feedback on whether the complaint had actually been resolved.

  • sumitkun_
    Sumit Ahmed (@sumitkun_) reported

    @reliancejio I claimed Jio’s 18-month Gemini Pro offer, but accidentally claimed a Google Student plan on the same account, which replaced it. Now Jio says the offer is already active on my number, while Google can’t re-link it. I’m stuck without the Pro I originally had. help.

  • UffYeDimples
    Savyasachi (@UffYeDimples) reported

    @JioCare Please check. I have dropped the message and complaint.

  • PUSHPRA83916850
    PUSHPRAJSINH (@PUSHPRA83916850) reported

    I purchased a matching number via the MyJio app and paid ₹50 of my hard-earned money. It has been more than 10 days, but my SIM card has still not been delivered to my address. Please look into this urgently and resolve the issue! @reliancejio @JioCare

  • ianimeshsarkar
    Animesh Sarkar | अनिमेष सरकार (@ianimeshsarkar) reported

    @JioCare I'm very serious now! From past 2 months I was made a mindset of port out from jio only because network coverage. But your team suggest me to stay and take 7 days to improve network. It's 3 months running there's no improvement till now. PORT OUT is the only option.

  • MohitVrmaa
    Mohit Vrma (@MohitVrmaa) reported

    I thought it might be a network glitch. So I called again and the exact same thing happened after explained full query. The irony? I was calling Customer Care from my Jio number.🥲 Is this a new way of avoiding customer queries? Please look into this. @JioCare @reliancejio

  • iamhemant_ky
    HEMANT KY (@iamhemant_ky) reported

    Nothing has been resolved yet still poor service @reliancejio @JioCare

  • iAjayYadav9
    Mr Tranquil (@iAjayYadav9) reported

    @JioCare When can i expect this fixed. This is pathetic service. @reliancejio

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @JioCare @reliancejio Business Day 18: STILL NO REFUND. Jio failed to provide the service, cancelled my order, promised refund within 7 business days, yet 18 working days have passed. Stop the endless excuses and service requests. Refund my ₹1,200 NOW.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare All of you guys pls resolve my refund issue there is hospitalisation & critical health issue at present. At least have some shame to resolve it now if you got any shame left standup for humanity if it is left. Refund Needs resolved in less than few hours now not days

  • naveenchary_ts
    Naveen Chary (@naveenchary_ts) reported

    @dolo_650mg @reliancejio Ethipoyindhi yavvaram already. Inthaku mundhu network strong unna places lo ipudu assal vastaledhu. Worst customer care support. Ticket raise chesthe dhikku diwana undadhu. Deshanni nashanam chesirru… before jio there were more options n more offers.

  • arsahoo17
    Akash Ranjan Sahoo - ଆକାଶ ରଞ୍ଜନ ସାହୁ (@arsahoo17) reported

    @JioCare The issue is when will it be delivered, it was promised to be delivered in 2 days, it’s already 3 days

  • politicalbr3295
    The Political Pulse (@politicalbr3295) reported

    Jio users are experiencing the worst 5G speed ever, saala net hi nhi chalta inko bss paise badhane hai. It's a consequence of their sheer monopoly. @TRAI @JioCare @reliancejio

  • piyushramraika
    Piyush Ramraika, CFA (@piyushramraika) reported

    @JioCare @jio_fiber Again, a highly casual attitude from the side of the manager, Mr. Giriraj, who seems to be giving no ear to the customer’s complaint. It has now been around 1.5 days since I raised the complaint, its still not working, and nobody has visited my home.

  • aravhere
    aRav (@aravhere) reported

    @JioCare Bro it’s been 3 days you keep on sending this copy paste message often no proper resolution

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