Reliance Jio outages and service status in Harpur Basant, Bihar
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Harpur Basant, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Harpur Basant, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Harpur Basant, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Harpur Basant, Bihar
Latest outage, problems and issue reports in Harpur Basant and nearby locations:
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, BiharThink twice before buying or porting to Jio. Instead of bad network and worst Customer service you will get nothing. Porting all the numbers of jio in my family to airtel. This is personal experience with jio final decision will be yours @reliancejio @JioCare @Airtel_Presence
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BiharLearning (@BiharLearning) reported from Chhapra Abhiman, Bihar@JioCare Dear team one year is very long time.the issue should hve been fixed within 2 to 4 months.
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare @india75339471 Worst support service ever, After complaining they askd to wait for 3-4 hrs since it's a temporary problem. Waited 7 days no improvement. To use the internet I had to be on call & as soon as you disconnect the call internet stops working. No device issue, I am using SAM Note 9
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Saket Sharma (@Saketsharma29) reported from Harpur Basant, BiharSuch a worst network in my area #jio. M paying for a good network where I should get worth of my money. But completely it's going into vain. Please consider my complaint as request and improve the network. #reliancejio #jio #JioFiber #JioGigafiber #jiodigitallife #jiofiberplans
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@M_Hussain143 @abhishekforum @JioCare @reliancejio Totally agree. Instead of slow internet and customer care harrassments you will get nothing. @JioCare
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Abhishek Raj (@Abhishe12785670) reported from Hardi, Bihar@JioCare My issue is yet not resolve, in my location chapra road, chapra yadu dharmpur kanti muzaffatpur network is very poor, not able to use data or voice call , my alternative number is 9470711101 please do needful help
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Abhishek Raj (@Abhishe12785670) reported from Hardi, BiharAfter acquiring customers over these last two years @reliancejio @JioCare is slowly deteriorating to be the worst network I have used. I couldn’t properly speak to people and was embarrassed to call him multiple times despite having a good network connection.
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Rituraj Bhardwaj (@Rituraj32777310) reported from Hardi, Bihar@airtelindia I think it's time to switch from airtel. The worst network quality ever. No response to complaint. Well @reliancejio will be better option
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Praveen Kumar (@Praveen77070) reported from Chhapra Abhiman, Bihar@JioCare If you have limited connectivity in my location than should have limited customer also
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Bhawnish Kashyap (@BhawnishKashyap) reported from Hardi, Bihar@VodafoneIN I'm going to port my sim today to @airtelindia or @reliancejio After calling 3 times to Customer care support still my network issue is not resolved.
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Pintu Sharma (@socialpintu) reported from Chhapra Abhiman, BiharJio Network is biggest problem in our area ( Jitwarpur , 841219) problems are going on . If airtel doesn't improve our network then 2k customer will be shifted in Airtel @reliancejio @JioCare
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abhijeet kumar Singh (@abhijee37802958) reported from Chhapra Abhiman, Bihar@JioCare We are facing network issue in our area! Jio is only making customer fool ! In 4g time we are getting 2g speed ! Return my money!
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Prakhar Kumar (@Prakhar1123) reported from Hardi, Bihar@JioCare Internet not working in daudpur kothi, MUZAFFARPUR,Bihar since morning.
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dharmendra ray (@dharmendra06152) reported from Chhapra Abhiman, Bihar@JioCare In my friend circle every one switch to airtel now after locked down i switch i have lost my 399 recharge 9473472104
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Dharmendra Kumar (@dharmikumar) reported from Chhapra Abhiman, BiharI will move to @reliancejio to support this nobel cause of @reliancegroup .
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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#isupportsudhirChaudhary (@KundanK79235130) reported from Hardi, Bihar@reliancejio very bad network coverage in this area Please solve problems area pakahi baghi muzaffarpur 844112
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Shubham_22 (@Shubham98352314) reported from Hardi, Bihar@reliancejio Jiao's network is still very useless
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FIROZMD (💯%FB) (@mohamad_firoz) reported from Pāro, Bihar@JioCare Network speed is worst now please check if you can do anything.
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राणा निखिल सिंह (@therananikhil) reported from Chhapra Abhiman, Bihar@NachiketaRathor @JioCare @reliancejio I used @Idea network since January 2018 quit jio, but due to some work, 2 days ago I was recharge my jio sim and then after there is no speed.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Revanth x (@svsairevanth) reportedMy experience with @JioAirFiberIN after 2 years of using the service. @reliancejio I’ve been a Jio AirFiber customer for the past 2 years, and unfortunately, my experience has been extremely disappointing. Frequent service outages On average, I experience a major service disruption every 2–3 months, where the internet simply doesn’t work for 4–5 days. Let’s do the math: 24 months ÷ 3 ≈ 8 major outages 8 outages × 4 days = 32 days without internet That’s more than an entire month of paid service lost, yet there has been no compensation for the downtime. Most recently, I was left without internet for 5 consecutive days. Customer support issues 🚩 During area-wide service outages, calling customer care is almost impossible. 🚩 Instead of connecting to an agent, the automated system plays a recorded message saying that due to rain or technical issues, technician visits may take longer, and then disconnects the call. 🚩 After raising a complaint, I still cannot get through to a customer care representative for updates because the calls continue to end with the automated message. This leaves customers with no way to speak to a real person or get any meaningful update on their complaint. Speed concerns I’m subscribed to the 30 Mbps plan. While the MyJio/Home app sometimes reports speeds close to 30 Mbps, independent browser-based speed tests on the same Wi-Fi connection frequently show only 8–15 Mbps, and the real-world experience often feels even slower. Why I don’t think it’s a tower coverage issue The nearest Jio tower is only about 300 meters behind my house. When I switch to Jio 5G mobile data using my Jio SIM from the exact same location, I consistently get 400–500 Mbps. If the tower is capable of delivering those speeds to my phone, why is my AirFiber connection so inconsistent and often much slower than the advertised plan? I’m not asking for unrealistic speeds or special treatment. I’m simply asking for: ✅ Reliable internet service ✅ Reachable customer support during outages ✅ Transparent speed reporting ✅ Fair compensation for prolonged service disruptions
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Pratik Khandagale (@allpratik) reported@preetyprisha @JioCare @JioCare I am facing the same problem on my JioAirFiber since last night. HIGHLY Unstable connection with more than 13% of packet loss and high jitter.
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Deep tweet Expert Kbhai🪳 (@krishnabhai_SS) reported@JioCare why network issues in udaipur rajasthan??
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Prasenjit Marick (@MarickPrasenjit) reported@JioCare Jio data speed at my place (Madhupatna, Cuttack) has fallen down to few kilobyte in last few weeks.This needs rectification immediately. Please see. My number 7537852964
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sandesh kumar (@sandeshkumar20) reportedDisappointing service from Jio.Constant network fluctuations and extremely slow speeds for the past 2-3 months. Requesting immediate technical resolution. @jiocare @reliance Jio @ Mukesh Ambani
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राजीवPundir (@rajivkpundir) reported@JioCare Is there any human support left, or has everything been replaced by bots? I’ve tried the app, AI chatbot, WhatsApp, live chat, and customer care. Every channel sends me through the same endless loop: troubleshoot → feedback → WhatsApp → chatbot → troubleshoot again.
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MP (@mukkipandy) reported@JioCare I have not received any update and resolution on this so far and it’s been 15+ days.
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Wetsuit 2 Suit (@khemraj121) reportedAmazing job, @reliancejio. A little drizzle and 5G drops to almost zero for hours across many parts of #VasaiVirar. No backup when the network fails, but a 1-minute delay in bill payment and calls plus internet are blocked instantly. Great service. 👏 #Jio @TRAI
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santosh singh (@santoshdazy) reportedSince last weak i have wirtten for my network problem i am not getting internet speed at my place but there is no any response from jio. My location cordinates Latitude: 26.340721 / N 26° 20' 26.596'' Longitude: 84.915316 / E 84° 54' 55.136'' @JioCare
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ujjwal gupta (@i_ujjwal20) reported@JioCare @JioCare It’s already been more than 3 days without service. Your engineer visited on 22 July and confirmed the issue is on your network side, not at my home. I was informed the service would be restored within 24 hours, but there has been no resolution.(1/2)