Spectra Outage Report
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
-
Internet (67%)
-
Wi-fi (17%)
-
TV (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
TV | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Mysore |
Wi-fi | |
| New Delhi |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
-
Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra How much time is ‘some time’? Typical Spectra things. I need a resolution!!! Either refund pro rata amount or provide me broadband connection.
-
kaaroClips
(@ClipsKaaro) reported
@OnSpectra @KaranWa85586903 don't, this ISP only upsells. No customer care, bad service, frequent disconnections.
-
Deepak Singhal
(@dsinghal94) reported
@OnSpectra Your customer support is really pathetic. This is really worst customer service which I am getting from you. I raised a refund ticket on 26th Dec 2020 and it's not completed yet. I called to customer care many time, Everytime they are saying ticket is in progress.
-
Moongdal 🇮🇳
(@MoongdalFN) reported
@Devnity_YT @OnSpectra Slow as **** and most websites won't load
-
Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra even after promises made on 4th & 5th Nov, no solution given to my request Account No. 185250.
-
Nikhil Jain
(@hinikhiljain) reported
@OnSpectra I have sent my account details many times but your customer care service is not sending my security deposit money.
-
Vishal
(@VishalStillking) reported
@OnSpectra Today is Monday and wifi is not working. Can you please get this checked urgently.
-
Jaydipp
(@Jaydippgupta) reported
@OnSpectra i have been requesting for shifting of connection from last 3 months. So either my network be shifted or my payment be returned. I am reachable on 9818010087.
-
Amit Kumar
(@amitRoark) reported
@OnSpectraCare @OnSpectra Apalling service with borderline defrauding customers. Have registered an official consumer grievance. You guys taking customers for granted.
-
Monojit Majumdar
(@MonojitMajumdar) reported
Something the problem @OnSpectraCare @OnSpectra ? Internet's crashed and can't get through to Customer care either.
-
Gabbar 2.0
(@KoiToSunLo) reported
@OnSpectra is fraud company, Never user Spectra services. They'll Ignore your emails and never refund you're security amount. #fraud #scam #spectrafraud @jagograhakjago @DCPEastDelhi
-
Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra @jagograhakjago How will you revive demand in the country when there are such companies which operate on a loot model. Dupe customer for a 7 month plan and only provide services for 2 months.
-
Vaibhav tiwari
(@vaibhavt_3) reported
from
Noida, Uttar Pradesh
@OnSpectra worst customer service , worst network
-
Suyash Kumar
(@suyash_kumar) reported
@OnSpectra - help numebr doesn't conenct. Entire society facing connectivity issues..pathetic, should have switched to Jio. Account profile also changed to someone else's, looks like your entire service is down in Gurgaon?
-
Aditya Jagati
(@JagatiAditya) reported
@OnSpectraCare This doesn't stop. I have been coordinating with you on DM and with your various customer executives on phone. Still no resolution. Do companies like @OnSpectra not care about customer experience anymore!
-
Manish Kumar
(@_manish99) reported
@OnSpectra @OnSpectraCare #Internet_Down #poor_service @OnSpectra does not care Internet down for 5 days now
-
Mayanksinha
(@Mayanks18009863) reported
@OnSpectra No my issue didn't resolved yet
-
Vaibhaw Pandey
(@_Vaibhaw) reported
@Airtel_Presence Recently switched to your Fiber connection but you seem to be even more incompetent than @OnSpectra . If you don't have technicians who can fix issues the same day, why are you in this business? Will have to find another vendor now.
-
Suyash Kumar
(@suyash_kumar) reported
@JioCare Hahaha...Jio is.quicker to reply too @OnSpectra case in point to your service apathy.
-
Nikhil Jain
(@hinikhiljain) reported
@antiitcell @OnSpectra Bro don't purchase spectranet's connection they will make you beg for every problem like internet down, router change, security deposit refund everything. I have experienced their poor service & their customer care service like Ritika is pathetic and even their heads like Manish.
-
Aditya Jagati
(@JagatiAditya) reported
@OnSpectra Your service ethic is a sham. I have been trying to get my service account reactivated for the last 5 days and all I get is a fake assurance that the matter will be resolved soon. I'm not just a dissatisfied customer but someone who fails to understand how you work.
-
PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra Hi Spectra Net. Do you know that you have one of the most pathetic Services around NOIDA SECTOR-3. My internet is down since sometime. No one is there to help.
-
Parag Sarda
(@shrikantks) reported
@OnSpectra @OnSpectraCare Support line is not working (line is busy). The complaint is raised from myspectra app but same is not showing up on website. The email is sent at care@ but not getting responded too. Internet is down from yesterday and no way to raise the issue.
-
abhijit tongaonkar
(@atongaonkar) reported
@OnSpectraCare @OnSpectra Why are you being so incompetent? Why does it take 6 days to sort 'no-internet' issue (client Id 038309)? Utterly frustrated!
-
DILIP SAHAY
(@DILIPSAHAY1) reported
@OnSpectra unable to log to my account in your website problem galore
-
Nikhil Jain
(@hinikhiljain) reported
@OnSpectra it's been 2 months since my account is suspended but I haven't received my security deposit money back and you have also picked up your router immediately after suspension. In every step your **** company is taking so much time
-
kaaroClips
(@ClipsKaaro) reported
@OnSpectra @GoelG83 don't, this ISP only upsells. No customer care, bad service, frequent disconnections.
-
Pragati Rai
(@raipragati) reported
@OnSpectra Hi Team, My security amount is pending from last 4 months , everytime I hear that will contact u in 24hrs. Frm lst 4 mnths ur 24 hrs yet not over??? Plz look into the issue on pirority. @uditm
-
Octopus
(@rakesh_2115) reported
@OnSpectra Your services have deteriorated very fast .Your promised 1 Gbps promised speed is down to 2 Mbps with frequent disconnections.I have got @Airtel_Presence now.and it's so much better at half the price.
-
Ankit Deswal
(@iankitdeswal) reported
@OnSpectra If you promise to provide me a stable connection I would love to switch over to your network.