Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (33%)
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Wi-fi (33%)
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E-mail (11%)
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Total Blackout (11%)
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TV (11%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon, Bengaluru and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Varun Wadhera
(@Varunw) reported
@OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?
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•• Saloni Malhotra ••
(@salonimalhotra) reported
Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!
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Sunny
(@sunny9k) reported
@OnSpectra help
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प्रतीक || prateek
(@gulati_prateek) reported
@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!
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abhijit dutta
(@adutta11) reported
@OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.
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abhijit dutta
(@adutta11) reported
@OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
New Delhi, National Capital Territory of Delhi
Internet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
New Delhi, National Capital Territory of Delhi
No technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare
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Imran M
(@calmima_m) reported
Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.
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Ridima Aneja🇮🇳
(@RidimaAneja) reported
@salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.
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Vaibhav
(@iVaibhavKaushal) reported
@OnSpectra Worst Service. Pathetic Service.
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Siddhant Singh
(@siddysin) reported
.@OnSpectra is not working yet again.
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Anay Rai
(@anay9213) reported
@OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare There is a huge problem if your internet service keeps breaking down. @OnSpectra
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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Vaibhav
(@iVaibhavKaushal) reported
@OnSpectra Worst Service. Pathetic Service.
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Sunanda Rao-Erdem
(@sunandaraoerdem) reported
@OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
New Delhi, National Capital Territory of Delhi
Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared
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Arpit
(@arpitbond131) reported
@OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service
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•• Saloni Malhotra ••
(@salonimalhotra) reported
@RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience
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Ipshita Nandi Banerjee 🌏
(@ipshitanandi) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Vivek E A
(@Vivekea1) reported
@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158
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Vaibhav
(@iVaibhavKaushal) reported
@OnSpectra @NetflixIndia Worst Service. Pathetic Service.
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Vaibhav
(@iVaibhavKaushal) reported
@OnSpectra Worst Service. Pathetic Service.
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Profit_Swing
(@S_garg83) reported
@OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish
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Subhash S M
(@subhaash2012) reported
@OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.
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Dinesh Parashar
(@DineshParas) reported
@OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.