Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Hyderabad, Noida, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 3 days ago |
|
Noida
|
Total Blackout | 13 days ago |
|
Delhi
|
Internet | 1 month ago |
|
Raipur
|
4 months ago | |
|
Chennai
|
Wi-fi | 4 months ago |
|
Delhi
|
Total Blackout | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Arpit (@arpitbond131) reported@OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service
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Siddhant Singh (@siddysin) reported.@OnSpectra is not working yet again.
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abhishek bhasin (@Abhishek5133) reported@OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra
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Naveen Jain S L (@naveenjainsl) reported@OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service
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Nitin Kaushik (@itsNitinKaushik) reported@OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.
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Shishir Agrahari (@shishiragrahari) reported@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
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Ayan Banerjee (@ayanbanerjee07) reportedDear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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Sharad (@chaustsher) reported@OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful
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Swapnil S (@swaps_2k1) reported@OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.
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Abhinay Bajpai (@AbhinayBajpai) reported@OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562
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Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
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Abhishek Gupta (@abhishek6801) reported@OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia
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pramod (@P____D____) reported@OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiWhen working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported@OnSpectra how manage to provide this worst service Every day the internet is down
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Chandler Bing! 🚩 (@TheRainPoet) reported@OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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PRITAM (@PRITAMlucky03) reported@TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.
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ad_das (@d_arindam) reported@OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system
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Pritam Prit (@pritamsvu) reportedHello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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Anay Rai (@anay9213) reported@OnSpectra worst services ever I seen, on daily basis it’s services down.
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RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka@awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Ajay Nahar (@AjayNahar3) reported@OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?
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aanya kaushik (@aanya_kaushik) reportedAs i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Tushar Anand (@TushDeMort) reported@TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down
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Chandan Mukherjee (@ChandanMasai) reported@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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Shubhang Jain (@shubhcjain) reported@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.