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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Total Blackout (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, and Noida.

CityProblem TypeReport Time
Chhindwāra Total Blackout 15 days ago
Chhindwāra Total Blackout 15 days ago
Hyderabad Internet 1 month ago
Noida Total Blackout 1 month ago
Delhi Internet 2 months ago
Raipur E-mail 5 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Swap_Jags
    Swapnil Jagtap (@Swap_Jags) reported

    @OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2

  • sumants
    Sumant (still Geralt of Trivia) (@sumants) reported

    @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • TusharS95259847
    Tushar Sharma (@TusharS95259847) reported

    @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

  • shubhcjain
    Shubhang Jain (@shubhcjain) reported

    @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • oraclesabya
    Sabyasachi Paikaray (@oraclesabya) reported

    @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

  • eshwar_n
    Eshwar Natarajan (@eshwar_n) reported

    @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

  • tharun46451175
    tharun (@tharun46451175) reported

    @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

  • diabolicalorg
    Neutral Isolated Gaseous atom (@diabolicalorg) reported

    @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra @OnSpectraCare - can anyone look into my issue?

  • Hunter01803607
    Hunter Pandey (@Hunter01803607) reported

    @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

  • aanya_kaushik
    aanya kaushik (@aanya_kaushik) reported

    Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    @OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?

  • krish_rai
    Krishna Rai (@krish_rai) reported

    @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon

  • abhidauly
    Abhishek Das (@abhidauly) reported

    @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

  • aanya_kaushik
    aanya kaushik (@aanya_kaushik) reported

    As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

  • technofireyt
    Samyak Jain (@technofireyt) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

  • Sandeep12710294
    Sandeep (@Sandeep12710294) reported

    @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    Internet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse

  • S_garg83
    Profit_Swing (@S_garg83) reported

    @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

  • Deepu1403
    Deepu (@Deepu1403) reported

    @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra

  • spacey_december
    Kanwar Anand (@spacey_december) reported

    @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

  • Varunw
    Varun Wadhera (@Varunw) reported

    @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?