Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (25%)
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E-mail (13%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra broadband not working again!
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Kartik Arora
(@karx_brb) reported
@OnSpectra the worst ISP option in Delhi NCR. And the forced monopoly by Radius Infratech must be illegal! These are moments when I wish I had a legal background. Scamming 1000s of ill-informed residents.
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Preetham Adimulam
(@Preethamkumar5) reported
Hey @OnSpectra, we've got deactivated from your services and on being asked for the refund of security deposit, your customer care says some stories. If you don't wanna refund, do not make false promises while purchasing the connection. A.c no: 175854 (1/2)
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JAI RIJHWANI
(@JAIRIJHWANI3) reported
@OnSpectra bad service, no speed. Please spend more money on service than advertisement. @OnSpectra @OnSpectraCare
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kaaroClips
(@ClipsKaaro) reported
@OnSpectra @hitzii don't, Spectranet only upsells. No customer care, bad service, frequent disconnections. Maybe worst ISP in Delhi NCR
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Aditya Jagati
(@JagatiAditya) reported
@OnSpectraCare This doesn't stop. I have been coordinating with you on DM and with your various customer executives on phone. Still no resolution. Do companies like @OnSpectra not care about customer experience anymore!
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra @jagograhakjago How will you revive demand in the country when there are such companies which operate on a loot model. Dupe customer for a 7 month plan and only provide services for 2 months.
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स्वदेशानुरागी
(@Brajeshpandey_) reported
@OnSpectra Hi, I need to take a new connection. Could you please help me with that..?
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kaaroClips
(@ClipsKaaro) reported
@OnSpectra @KaranWa85586903 don't, this ISP only upsells. No customer care, bad service, frequent disconnections.
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Vikas Gujral
(@gujralvikas) reported
@OnSpectra @OnSpectraCare Worst customer service! I have open request for refund since Oct with NO ACTION. My email gets a standard response that we are working with no resolution time. Give back my money, you cheats. Account ID - 205926 | Service Request - SR20102775269.
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Ayaansh Chourasia
(@AyanshChourasia) reported
@OnSpectra it's been more than 3 day, my internet not working. Every time when I call for SR update,get new resolution time. SR has been escalated many times by customer service, although no one bother to resolve our issue.
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Vaibhaw Pandey
(@_Vaibhaw) reported
@Airtel_Presence Recently switched to your Fiber connection but you seem to be even more incompetent than @OnSpectra . If you don't have technicians who can fix issues the same day, why are you in this business? Will have to find another vendor now.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra even after promises made on 4th & 5th Nov, no solution given to my request Account No. 185250.
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare pending service request remains unresolved. When a follow up call is made, a fresh complaint is registered. What kind of service resolution is this? @OnSpectra
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Harpal Singh
(@HarpalSingh09) reported
@OnSpectra It’s been a month. We requested and put several mails to disconnect our Internet Services. Expect Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.
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kaaroClips
(@ClipsKaaro) reported
@OnSpectra @kunal7182 don't, this ISP only upsells. No customer care, bad service, frequent disconnections.
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare This disconnection was initiated by @OnSpectra. Horrible company preying on customer's hard earned money. You have definitely lost a customer for life for a petty amount, and I will broadcast this as much as possible so that others don't fall prey. Shame on you!
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra still aint working!! #wtf
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Dipankar
(@dipankars) reported
@OnSpectra you guys are idiot or what? My prepaid account which is valid till 2021, you guys have cancelled? Without any intimation? Refund my entire amount tomorrow morning or fix it now. #Fail #Spectra
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kaaroClips
(@ClipsKaaro) reported
@OnSpectra @GoelG83 don't, this ISP only upsells. No customer care, bad service, frequent disconnections.
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Amit Kumar
(@amitRoark) reported
@OnSpectraCare @OnSpectra Apalling service with borderline defrauding customers. Have registered an official consumer grievance. You guys taking customers for granted.
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Gabbar 2.0
(@KoiToSunLo) reported
@OnSpectra is fraud company, Never user Spectra services. They'll Ignore your emails and never refund you're security amount. #fraud #scam #spectrafraud @jagograhakjago @DCPEastDelhi
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Harpal Singh
(@HarpalSingh09) reported
@OnSpectra It’s been1.5month. We requested and put several mails to disconnect our Internet Services. Except Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.
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Deven_Sailor
(@deven_sailor) reported
@OnSpectra Outage for the past 48 hrs in NIBM area of #Pune . A real shame if simple glitches can’t be rectified - speaks a lot about the competency of the engineers you employ. Furthermore, despite raising a complaint, absolutely no feedback? 48 hrs! Disappointing!
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DILIP SAHAY
(@DILIPSAHAY1) reported
@OnSpectra unable to log to my account in your website problem galore
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ritu arora
(@ritzeez) reported
@OnSpectra hi facing some service issues help.
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Aditya Jagati
(@JagatiAditya) reported
@OnSpectra Your service ethic is a sham. I have been trying to get my service account reactivated for the last 5 days and all I get is a fake assurance that the matter will be resolved soon. I'm not just a dissatisfied customer but someone who fails to understand how you work.
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Manish Kumar
(@_manish99) reported
@OnSpectra @OnSpectraCare #Internet_Down #poor_service @OnSpectra does not care Internet down for 5 days now
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra How much time is ‘some time’? Typical Spectra things. I need a resolution!!! Either refund pro rata amount or provide me broadband connection.
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Gaurav Goel
(@GoelG83) reported
@OnSpectra This is not the correct marketing technique if a consumer is having some issues with its service provider. Adding @consumerforum_ to have a protocol and restraint firms to peep into consumer tweets.