Spectra Outage Report

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Wi-fi (50%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi.

City	Problem Type	Report Time
Delhi	Internet	20 days ago
Raipur	E-mail	3 months ago
Chennai	Wi-fi	3 months ago
Delhi	Total Blackout	3 months ago
Gurgaon	Internet	3 months ago
Bengaluru	Wi-fi	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit Tirkey (@rohit_ty) reported 3 minutes ago

  @OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.

• 
  t.tweetwr (@TTweetwr) reported 4 minutes ago

  @OnSpectra most pathetic service of ISP ever seen.worst cust service n tech support.4 days mass outage nit yet resolved ina Wakad area

• 
  Meghrajsinh Jadeja (@jadeja_m) reported 13 minutes ago

  @OnSpectra Back to Back mass outage for your service in Pune. On call with your customer care executive and on hold for 7 mins. pathetic service.

• 
  Abhay Salunkhe (@abhays420) reported 13 minutes ago

  @OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.

• 
  ashwanijha (@ajha_bioinfo) reported 15 minutes ago

  Horrible service day 5 and still no internet @OnSpectra

• 
  ashwanijha (@ajha_bioinfo) reported 20 minutes ago

  @OnSpectra horrible horrible service network is done since 3 days. Pathetic simply pathetic. Need refund

• 
  bhawesh pangaria (@bhaweshpangaria) reported 22 minutes ago

  @OnSpectra Kindly expand your network to Almora, i would happily shift to a private ISP with a better service.

• 
  Abhay Shah (@FuzzyWriter) reported 22 minutes ago

  @OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.

• 
  Vishal Gogia (@VishalGogia26) reported 24 minutes ago

  @OnSpectraCare Worst experience with @OnSpectra. No one taking action. Social media team interaction, call discussions, emails ,,,, what the hell is this ?

• 
  Alpana S (@alps_s) reported 24 minutes ago

  @OnSpectra so much for high speed connection, customer experience & blah! Your customer care is not very helpful...I reported a connection outage and there seems to be inclination or urgency to resolve the issue!!

• 
  Shekhar S Dhupkar (@dhupkar_s) reported 29 minutes ago

  @OnSpectra We have been facing service down since last four days. It is difficult to justify at office. With the current state, I guarantee of at least 50 customers switching in near future. After being customers for years, last few months have been frustrating. Pathetic months!

• 
  Akhilesh kG (@kg_akhilesh) reported 29 minutes ago

  @OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!

• 
  Srinidhi (@srinidhibs_85) reported 29 minutes ago

  @OnSpectra I am trying to reactivate my connection Customer ID - 206783 but I am asked to pay due. I have not used the connection. Mine is prepaid. Can there be due for pre-paid ? You are taking 3 days to activate existing connection.Will be forced to switch to a diff provider

• 
  ashwanijha (@ajha_bioinfo) reported 33 minutes ago

  @OnSpectra horrible network down since last four days at wakad

• 
  Shrikant Inamdar (@shrikant_inamar) reported 35 minutes ago

  @OnSpectraCare @OnSpectra 2 days without internet and 3rd day started. Why everyday you are creating problems for people? Don't you want people to continue with #spectra anymore?CAN 155804

• 
  arpit. (@4rp17) reported 40 minutes ago

  @OnSpectra @OnSpectraCare Fix your god damn lines, man. First an outage for 30 hours. Down again within 9 hours of being fixed. What a great WFH partner. @uditm

• 
  Pragati Rai (@raipragati) reported 42 minutes ago

  @OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?

• 
  Shekhar S Dhupkar (@dhupkar_s) reported 42 minutes ago

  @OnSpectra @uditm With all due respect and being a customer for almost a decade, recent problems from and by Spectra have been always DISCONNECTING INDIA. Not sure, if are trying to speculate things.

• 
  Kamal KV (@kamalkv7) reported 43 minutes ago

  @OnSpectra It's a frad company guys please don't go for it and even don't think about it. Even after 1 year my security deposit not refunded and they collected router also. Worst experience ever...

• 
  Abhay Shah (@FuzzyWriter) reported 45 minutes ago

  @OnSpectra Internet going down on daily basis for almost entire day since 20th Jan. Please resolve it on perm basis. Most are working from home. If you can't resolve, stop being service provider

• 
  Srinidhi (@srinidhibs_85) reported 46 minutes ago

  @OnSpectraCare Please dont keep responding a template. I have had enough from you without any solution. If the issue is not solved and the new bill is not generated by tomorrow morning, I will be switching to a new service. Enquired ACT broadband & they do have a good service @OnSpectra

• 
  पारस ਰਿਸ਼ੀ (@parasrishi) reported 46 minutes ago from PETROL BUNK ORR, Karnataka

  Finally done with @OnSpectra!!! Shittiest fiber network in Bangalore!!!

• 
  Vivek Srivastava (@viveksri85) reported 46 minutes ago

  @OnSpectra -I am frustated with the kind of customer service I am getting from your team. They are not able to resolve simple billing issue and I spoke to more then 50+ ppl in last two months and more than 12 SR being created. Even corporate team is not able to help. 😡😡😡😡

• 
  Abhay Shah (@FuzzyWriter) reported 47 minutes ago

  @OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.

• 
  Abhay Salunkhe (@abhays420) reported 49 minutes ago

  @OnSpectra @Anujshukla611 @OnSpectra Please try to service existing customers. A simple refund request, user have to follow up for more than 3 weeks with no TAT.

• 
  Srinidhi (@srinidhibs_85) reported 55 minutes ago

  @OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.

• 
  Anish Malik (@AnishMa05606450) reported 55 minutes ago

  @OnSpectra Anyone looking to terminate spectranet services, PLZ READ THIS BEFORE SO THAT YOU DON'T GET CHEATED BY SPECTRANET. I had raised a request for termination of services. This was done before end of my billing cycle so as to avoid extra charges. However,to my surprise...

• 
  Shrikant Inamdar (@shrikant_inamar) reported 56 minutes ago

  @OnSpectra Useless service

• 
  Girish Godbole (@GodboleGirish) reported 57 minutes ago

  @OnSpectra The internet service is down in D1 bldg Kunal Icon, Pimple Saudagar, Pune 411027 for last one hour. Please restore it immediately. Thanks.

• 
  piyush b. (@pbhanegaonkar) reported 59 minutes ago

  @OnSpectra sr#21012883207. Request has been closed without any resolution. My reactivation is pending since 5 days and you guys close requests just like that. What kind of hopeless system you have.