Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (60%)
• Total Blackout (20%)
• Wi-fi (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru, and Delhi.

City	Problem Type	Report Time
Bengaluru	Internet	2 days ago
Delhi	Internet	1 month ago
Bengaluru	Internet	2 months ago
Bengaluru	Wi-fi	2 months ago
Chhindwāra	Total Blackout	3 months ago
Chhindwāra	Wi-fi	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 4 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  yogesh agarwal (@EvilYogiBear) reported 5 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  x pun!! (@DinkarChaubey) reported 7 minutes ago

  @OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 10 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Arpit Trivedi (@Alwaysbangon) reported 10 minutes ago

  @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??

• 
  Kunal (@kunal_lalvani) reported 12 minutes ago

  @OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.

• 
  PRITAM (@PRITAMlucky03) reported 16 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 18 minutes ago

  @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

• 
  Hreem Kuttichathan (@chappadganju) reported 20 minutes ago

  @OnSpectra Spectra net is the worst connection you could get for gaming. The ping goes beyond 1000 and 200+ is normal even for 200 Mbps connections. Stay away

• 
  Sundar Subramanian (@sundarsubr) reported 20 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 20 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 21 minutes ago from Delhi, Delhi

  I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 22 minutes ago from Delhi, Delhi

  When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

• 
  Vijay Vaidyanathan (@vvijay26) reported 25 minutes ago

  Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

• 
  Abhishek Gupta (@abhishek6801) reported 33 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 34 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  Kanwar Anand (@spacey_december) reported 35 minutes ago

  @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

• 
  Sharath Sathisan (@SharathVS) reported 35 minutes ago

  @OnSpectra Internet not working.

• 
  Vaibhav (@iVaibhavKaushal) reported 35 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Sumit Kumar Singh (@Sumitks) reported 37 minutes ago

  @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

• 
  Prerna Ranjan (@prerna_ranjan) reported 38 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Sharad (@chaustsher) reported 46 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  Tony Benoy (@TonyBenoy) reported 47 minutes ago

  @OnSpectra please help😭

• 
  Nitish Verma (@nitish41) reported 49 minutes ago

  @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

• 
  Unsocially M'idiotic (@m_idiotic) reported 52 minutes ago

  @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

• 
  Swapnil S (@swaps_2k1) reported 52 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  RVknight (@RV2206) reported 55 minutes ago from PETROL BUNK ORR, Karnataka

  @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

• 
  aanya kaushik (@aanya_kaushik) reported 57 minutes ago

  Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.

• 
  paritoshsharma 🇮🇳 (@paritoshsharma) reported 57 minutes ago

  @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 58 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(