Spectra Outage

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Spectra by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spectra  Outage Chart 11/27/2022 13:55

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Most Reported Problems:

  • Wi-fi 75.00% Wi-fi
  • Internet 25.00% Internet

Live Outage Map

The most recent outage reports and issues originated from Noida and Delhi.

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IndiaNoida Wi-fi
IndiaDelhi Internet
IndiaDelhi Wi-fi
IndiaDelhi Wi-fi
IndiaIndore Internet
IndiaBengaluru Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:
  • amitkha26204585 amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • pritamsvu Pritam Prit (@pritamsvu) reported

    Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵‍💫 btw you guys are legends in pathetic service.

  • ChinmayVivek Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported

    @OnSpectra how manage to provide this worst service Every day the internet is down

  • PRITAMlucky03 PRITAM (@PRITAMlucky03) reported

    @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

  • ChandanMasai Chandan Mukherjee (@ChandanMasai) reported

    @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

  • prashantgaur_ Prashant Gaur (@prashantgaur_) reported

    @OnSpectra Internet not working. Pl call 9811661554

  • TheRainPoet Chandler Bing! 🚩 (@TheRainPoet) reported

    @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

  • P____D____ pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom Can't even register my complaint

  • P____D____ pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

  • P____D____ pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

  • Varunw Varun Wadhera (@Varunw) reported

    @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

  • neelakantankk neelakantankk (@neelakantankk) reported

    @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

  • Sumitks Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • aanya_kaushik aanya kaushik (@aanya_kaushik) reported

    As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

  • aanya_kaushik aanya kaushik (@aanya_kaushik) reported

    Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.

  • i_sudhanshujain Sudhanshu Jain (@i_sudhanshujain) reported

    @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

  • UditGaur07 Udit Gaur (@UditGaur07) reported

    @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

  • PRITAMlucky03 PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • PRITAMlucky03 PRITAM (@PRITAMlucky03) reported

    @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

  • Bhaskar02884034 Bhaskar (@Bhaskar02884034) reported

    @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

  • spacey_december Kanwar Anand (@spacey_december) reported

    @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

  • mrcreatist Abhishek Verma (@mrcreatist) reported

    @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

  • itsNitinKaushik Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

  • narang_babu Ashish Narang (@narang_babu) reported

    @OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!

  • meghnaa09 Meghnaa (@meghnaa09) reported

    @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

  • itsNitinKaushik Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

  • SharathVS Sharath Sathisan (@SharathVS) reported

    @OnSpectra Internet not working.

  • naveenjainsl Naveen Jain S L (@naveenjainsl) reported

    @OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back

  • kratikagupta24 Kratika Gupta (@kratikagupta24) reported

    @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

  • Somvanshi_s somvanshi arun singh (@Somvanshi_s) reported

    @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?