Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (75%)
- Wi-fi (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Bengaluru, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 12 days ago |
|
Delhi
|
Internet | 1 month ago |
|
Bengaluru
|
Internet | 2 months ago |
|
Bengaluru
|
Wi-fi | 2 months ago |
|
Chhindwāra
|
Total Blackout | 3 months ago |
|
Chhindwāra
|
Wi-fi | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
-
Ajay Nahar (@AjayNahar3) reported@OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?
-
Amit (@Amitvuts) reported@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
-
The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
-
Kunal Jain (@Jainkkunal10) reported@OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.
-
The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
-
Sumit Kumar Singh (@Sumitks) reported@OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?
-
Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
-
Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
-
PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
-
Dj Haulix (@amritbaruah18) reported@OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158
-
Karthik M S (@m_s_karthik) reported@OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.
-
Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiI have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
-
Shishir Agrahari (@shishiragrahari) reported@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
-
Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
-
The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
-
Deepu (@Deepu1403) reported@OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.
-
confused_bong (@d_arindam) reported@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
-
deepak (@dj_bgl_25) reported@OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.
-
Akshat Chadha (@Chadha_Inc) reported@OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.
-
Varun Wadhera (@Varunw) reported@OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?
-
Tanveer Masood (@tanveer2412) reported@OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago
-
Kanwar Anand (@spacey_december) reported@OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call
-
Tushar Sharma (@TusharS95259847) reported@OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league
-
Neutral Isolated Gaseous atom (@diabolicalorg) reported@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji
-
abhishek bhasin (@Abhishek5133) reported@OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra
-
Nitish Verma (@nitish41) reported@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
-
Swapnil Jagtap (@Swap_Jags) reported@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
-
Abhishek Verma (@mrcreatist) reported@OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.
-
shivakumar (@ShivaKumarKA) reported@OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.
-
Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiIn a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra