Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Total Blackout (50%)
- Internet (33%)
- Wi-fi (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 22 days ago |
|
Chhindwāra
|
Wi-fi | 1 month ago |
|
Bengaluru
|
Internet | 1 month ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Hyderabad
|
Internet | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Pranesh Lingampally (@IVILNVRLOSE) reported@TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬
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Sudhanshu Jain (@i_sudhanshujain) reported@OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428
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Sunny (@sunny9k) reported@OnSpectra help
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Eeshan Khan (@khan_eeshan) reported@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.
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abhijit dutta (@adutta11) reported@OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India
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Sunanda Rao-Erdem (@sunandaraoerdem) reported@OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.
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Vivek Sengupta (@vsengupta) reported@OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.
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PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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deepak (@dj_bgl_25) reported@OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.
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Nitish Verma (@nitish41) reported@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
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Udit Gaur (@UditGaur07) reported@saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra
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Phalin (@PhalinShah) reported@OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?
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Pradeep Gupta (@pradeepgupta102) reported@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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yogesh agarwal (@EvilYogiBear) reportedWorst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk
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Mohammad Danish (@danish2016) reported@OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.
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Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Himanshu Kaushal (@suryavanshi999) reported@thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiWhen working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.
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Ashish Kumar (@Ashish_feels) reported@OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.
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Sharad (@chaustsher) reported@OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful
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Sabyasachi Paikaray (@oraclesabya) reported@OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI
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amit khare (@amitkha26204585) reported@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?
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Varun Wadhera (@Varunw) reported@OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom Can't even register my complaint