Spectra

Spectra Outage Report

Why is my Spectra service not working?

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spectra  Outage Chart 07/19/2024 23:25

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Will Spectra compensate me for the outage?

The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  1. Internet (40%)

    Internet (40%)

  2. E-mail (20%)

    E-mail (20%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (20%)

    Wi-fi (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru and New Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaNew Delhi Total Blackout
IndiaBengaluru Internet
IndiaBengaluru Wi-fi
IndiaNew Delhi E-mail
IndiaDelhi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jainkkunal10 Kunal Jain (@Jainkkunal10) reported

    @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

  • rathinmathur rathinmathur (@rathinmathur) reported from Gurgaon, State of Haryāna

    I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.

  • suman1980met prashant (@suman1980met) reported

    @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

  • RV2206 RVknight (@RV2206) reported from PETROL BUNK ORR, State of Karnataka

    @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

  • rwakalkaji EBLOCKKALKAJI (@rwakalkaji) reported

    @OnSpectra This is to inform you that tomorrow we are starting the drive for the removal of unwanted wires, dangling wires or too many boxes from BSES poles. Please send you team if you are using the pole to fix them up.

  • SwagatNaik15 Swagat Naik (@SwagatNaik15) reported

    @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

  • PhalinShah Phalin (@PhalinShah) reported

    @OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?

  • vinaysshenoy vinay.wfh 💉💉 (@vinaysshenoy) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra How do I cancel my service plan? There is no option within the app.

  • sundarsubr Sundar Subramanian (@sundarsubr) reported

    @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

  • ShivamC70958059 Shivam Chopra (@ShivamC70958059) reported

    Switching my isp from @Airtel_Presence @airtelindia to @OnSpectra because of 130 ping on fortnite tried calling, put 8 requests leading to there technician saying bhaiya kuch nahi karsakte aap isp change Kara do. Customer service so bad even after being a customer for 16 years

  • r3dinf0 r3dinfo (@r3dinf0) reported

    @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

  • P____D____ pramod (@P____D____) reported

    @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

  • tharun46451175 tharun (@tharun46451175) reported

    @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

  • rajeevsonugupta Rajeev Gupta (@rajeevsonugupta) reported

    @OnSpectra One fraud company. Have been struggling like anything. No resolution. No one bothers to respond over emails and calls even after calling 10 times. In delhi. Cheaters

  • Abhikumar199 Abhishek K (@Abhikumar199) reported

    @OnSpectra a very poor service, without resolving actual issue tickets were always closed. I’ve never seen such from other service providers. Is this a right way??? #SPECTRA

  • AnushreeBasu Sour & Dour (@AnushreeBasu) reported

    @OnSpectra Am shifting from GK2 to Gurgaon and customer service exec told me that ur services are not feasible there. But I had paid for a YEAR’s service n still have 6 months to go, so I had asked for a refund n was informed tht as per company policy tht money wont be refunded!

  • mhnraj410 mohan raj (@mhnraj410) reported

    @OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.

  • dj_bgl_25 deepak (@dj_bgl_25) reported

    @OnSpectra my internet is not working .. CAN - 166866

  • DinkarChaubey x pun!! (@DinkarChaubey) reported

    @OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)

  • dj_bgl_25 deepak (@dj_bgl_25) reported

    @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

  • Rajput8619 ANIMESH RAJPUT (@Rajput8619) reported

    @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

  • mdtsinha Mudit Sinha (@mdtsinha) reported

    @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

  • ck_karpur Kiran Karpur (@ck_karpur) reported

    @OnSpectra .. Don't you have a customer resolution team? Pathetic service, very poor response & why do your teams close service requests without even contacting the customer.. Spectra is spectacularly providing hopeless service

  • suman1980met prashant (@suman1980met) reported

    @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

  • shishiragrahari Shishir Agrahari (@shishiragrahari) reported

    @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

  • paritoshsharma paritoshsharma 🇮🇳 (@paritoshsharma) reported

    @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift

  • Deepu1403 Deepu (@Deepu1403) reported

    @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

  • swapnilaga3 Swapnil Agarwal (@swapnilaga3) reported

    @OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet

  • vvijay26 Vijay Vaidyanathan (@vvijay26) reported

    Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

  • Alwaysbangon Arpit Trivedi (@Alwaysbangon) reported

    @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??