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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Total Blackout (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, and Noida.

CityProblem TypeReport Time
Chhindwāra Total Blackout 19 days ago
Chhindwāra Total Blackout 19 days ago
Hyderabad Internet 1 month ago
Noida Total Blackout 2 months ago
Delhi Internet 2 months ago
Raipur E-mail 5 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • prashant_katara
    Prashant (@prashant_katara) reported

    @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

  • meghnaa09
    Meghnaa (@meghnaa09) reported

    @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

  • TheRainPoet
    Chandler Bing! 🚩 (@TheRainPoet) reported

    @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • suman1980met
    prashant (@suman1980met) reported

    @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

  • shishiragrahari
    Shishir Agrahari (@shishiragrahari) reported

    @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    Internet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse

  • S_garg83
    Profit_Swing (@S_garg83) reported

    @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

  • thenidhii
    Nidhi Chaudhary (@thenidhii) reported from Delhi, Delhi

    What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra @NetflixIndia Worst Service. Pathetic Service.

  • m_s_karthik
    Karthik M S (@m_s_karthik) reported

    @OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • mrcreatist
    Abhishek Verma (@mrcreatist) reported

    @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

  • adutta11
    abhijit dutta (@adutta11) reported

    @OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India

  • arpitbond131
    Arpit (@arpitbond131) reported

    @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

  • calmima_m
    Imran M (@calmima_m) reported

    Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • RV2206
    RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka

    @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

  • m_s_karthik
    Karthik M S (@m_s_karthik) reported

    @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

  • vsengupta
    Vivek Sengupta (@vsengupta) reported

    @OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • Deepu1403
    Deepu (@Deepu1403) reported

    @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • m_idiotic
    Unsocially M'idiotic (@m_idiotic) reported

    @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.