Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (43%)
• Total Blackout (43%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Bengaluru, and Hyderabad.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	2 days ago
Bengaluru	Internet	4 days ago
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Total Blackout	1 month ago
Hyderabad	Internet	2 months ago
Noida	Total Blackout	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushar Anand (@TushDeMort) reported 32 seconds ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Shubhchintak (@Shubhchintak18) reported 36 seconds ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  ad_das (@d_arindam) reported 2 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  Neeraj Mehta (@neermehta1) reported 7 minutes ago

  Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 10 minutes ago

  @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

• 
  abhishek bhasin (@Abhishek5133) reported 13 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Anay Rai (@anay9213) reported 13 minutes ago

  @OnSpectra worst services ever I seen, on daily basis it’s services down.

• 
  abhishek bhasin (@Abhishek5133) reported 15 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 18 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  yogesh agarwal (@EvilYogiBear) reported 20 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  PRITAM (@PRITAMlucky03) reported 22 minutes ago

  @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

• 
  Vaibhav (@iVaibhavKaushal) reported 24 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Amit (@Amitvuts) reported 25 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 27 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Kunal Jain (@Jainkkunal10) reported 28 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

• 
  Dj Haulix (@amritbaruah18) reported 30 minutes ago

  @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

• 
  Hunter Pandey (@Hunter01803607) reported 32 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  Priyank Jain (@CEOBinarysoft) reported 33 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Vijay Vaidyanathan (@vvijay26) reported 34 minutes ago

  Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

• 
  Karthik M S (@m_s_karthik) reported 35 minutes ago

  @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

• 
  Kunal (@kunal_lalvani) reported 37 minutes ago

  @OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 44 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Abhishek Gupta (@abhishek6801) reported 46 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  Amit (@Amitvuts) reported 46 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  Siddhant Singh (@siddysin) reported 49 minutes ago

  .@OnSpectra is not working yet again.

• 
  Dj Haulix (@amritbaruah18) reported 52 minutes ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  Prerna Ranjan (@prerna_ranjan) reported 56 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Tushar Sharma (@TusharS95259847) reported 56 minutes ago

  @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 58 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  paritoshsharma 🇮🇳 (@paritoshsharma) reported 59 minutes ago

  @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift