Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Wi-fi (33%)
• Total Blackout (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.

City	Problem Type	Report Time
Delhi	Internet	11 days ago
Bengaluru	Internet	1 month ago
Bengaluru	Wi-fi	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Wi-fi	3 months ago
Bengaluru	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabyasachi Paikaray (@oraclesabya) reported 6 minutes ago

  @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

• 
  amit khare (@amitkha26204585) reported 6 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Chandler Bing! 🚩 (@TheRainPoet) reported 8 minutes ago

  @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 10 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 12 minutes ago

  @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

• 
  Vaibhav (@iVaibhavKaushal) reported 13 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Amit (@Amitvuts) reported 16 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  Ayan Banerjee (@ayanbanerjee07) reported 16 minutes ago

  Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935

• 
  Vaibhav (@iVaibhavKaushal) reported 16 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 17 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  Anay Rai (@anay9213) reported 21 minutes ago

  @OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,

• 
  $udr!pt0$$ (@Sudripto) reported 23 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  Prashant Gaur (@prashantgaur_) reported 27 minutes ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 28 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Swapnil Agarwal (@swapnilaga3) reported 28 minutes ago

  @OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet

• 
  abhishek bhasin (@Abhishek5133) reported 30 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  PRITAM (@PRITAMlucky03) reported 32 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Subhash S M (@subhaash2012) reported 33 minutes ago

  @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

• 
  Sharad (@chaustsher) reported 35 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 42 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 43 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  deepak (@dj_bgl_25) reported 45 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  Sumit Kumar Singh (@Sumitks) reported 46 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  abhishek bhasin (@Abhishek5133) reported 52 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 53 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  abhijit dutta (@adutta11) reported 54 minutes ago

  @OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India

• 
  Vaibhav (@iVaibhavKaushal) reported 55 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Tony Benoy (@TonyBenoy) reported 58 minutes ago

  @OnSpectra please help😭

• 
  Mohammad Danish (@danish2016) reported 1 hour ago

  @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

• 
  Mudit Sinha (@mdtsinha) reported 1 hour ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.