Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (43%)
- Total Blackout (43%)
- Wi-fi (14%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, Bengaluru, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 4 days ago |
|
Bengaluru
|
Internet | 6 days ago |
|
Chhindwāra
|
Total Blackout | 1 month ago |
|
Chhindwāra
|
Total Blackout | 1 month ago |
|
Hyderabad
|
Internet | 2 months ago |
|
Noida
|
Total Blackout | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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tharun (@tharun46451175) reported@OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you
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Neeraj Mehta (@neermehta1) reportedDesr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair. SR22083546449
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Nitin Kaushik (@itsNitinKaushik) reported@OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.
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Tanveer Masood (@tanveer2412) reported@OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago
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Ayan Banerjee (@ayanbanerjee07) reportedDear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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The Chartist (@TheChartist8) reported@OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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yogesh agarwal (@EvilYogiBear) reportedIf you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Chandan Mukherjee (@ChandanMasai) reported@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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deepak (@dj_bgl_25) reported@OnSpectra my internet is not working .. CAN - 166866
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$udr!pt0$$ (@Sudripto) reported@TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.
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Swapnil S (@swaps_2k1) reported@OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.
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Kratika Gupta (@kratikagupta24) reported@OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.
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confused_bong (@d_arindam) reported@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
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abhishek bhasin (@Abhishek5133) reported@OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Abhishek Gupta (@abhishek6801) reported@OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Sandeep (@Sandeep12710294) reported@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Nikita Tandon (@nikitatandon44) reported@OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.
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Dj Haulix (@amritbaruah18) reported@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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r3dinfo (@r3dinf0) reported@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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Sumant (still Geralt of Trivia) (@sumants) reported@OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.
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Shubhang Jain (@shubhcjain) reported@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.
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sameer ahmed (@sammiee_samir) reported@OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢
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Udit Gaur (@UditGaur07) reported@saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra
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Samyak Jain (@technofireyt) reported@TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio
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Kanwar Anand (@spacey_december) reported@OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet