Spectra Outage Report

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (33%)
• Total Blackout (33%)
• Wi-fi (33%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Noida, and Delhi.

City	Problem Type	Report Time
Noida	Total Blackout	5 days ago
Delhi	Internet	27 days ago
Raipur	E-mail	3 months ago
Chennai	Wi-fi	3 months ago
Delhi	Total Blackout	3 months ago
Gurgaon	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eeshan Khan (@khan_eeshan) reported 3 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  Shubhang Jain (@shubhcjain) reported 4 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  Amit (@Amitvuts) reported 5 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  Anil (@anilbudhraja) reported 8 minutes ago

  @OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection

• 
  Priyank Jain (@CEOBinarysoft) reported 10 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Hunter Pandey (@Hunter01803607) reported 13 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  Tushar Sharma (@TusharS95259847) reported 17 minutes ago

  @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

• 
  ad_das (@d_arindam) reported 18 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  sameer ahmed (@sammiee_samir) reported 21 minutes ago

  @OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢

• 
  Akshat Chadha (@Chadha_Inc) reported 22 minutes ago

  @OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.

• 
  Detached Soul (@PJharii) reported 24 minutes ago

  @OnSpectra Need help regarding connection.

• 
  Priyank Jain (@CEOBinarysoft) reported 25 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Sandeep (@Sandeep12710294) reported 26 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  Mohammad Danish (@danish2016) reported 31 minutes ago

  @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

• 
  Unsocially M'idiotic (@m_idiotic) reported 32 minutes ago

  @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

• 
  Nikita Tandon (@nikitatandon44) reported 35 minutes ago

  @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

• 
  Ria (@paracetanmol__) reported 37 minutes ago

  @thenidhii @OnSpectra @JioCare Please help her 😌

• 
  Nitish Verma (@nitish41) reported 39 minutes ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Priyank Jain (@CEOBinarysoft) reported 41 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Prashant (@prashant_katara) reported 44 minutes ago

  @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

• 
  confused_bong (@d_arindam) reported 45 minutes ago

  @OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra

• 
  Himanshu Kaushal (@suryavanshi999) reported 46 minutes ago

  @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

• 
  Nidhi Chaudhary (@thenidhii) reported 49 minutes ago from Delhi, Delhi

  What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

• 
  Amit (@Amitvuts) reported 50 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  Pradeep Gupta (@pradeepgupta102) reported 50 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Neutral Isolated Gaseous atom (@diabolicalorg) reported 50 minutes ago

  @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

• 
  Nitish Verma (@nitish41) reported 52 minutes ago

  @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

• 
  Nitish Verma (@nitish41) reported 54 minutes ago

  @OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.

• 
  Shubhchintak (@Shubhchintak18) reported 55 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  Priyank Jain (@CEOBinarysoft) reported 56 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.