Spectra Outage

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

 No problems detected at Spectra

Spectra problems in the last 24 hours

Spectra  Outage Chart

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(100.00%)

Spectra Outage Map

The most recent outage reports and issues originated from PETROL BUNK ORR, Bengaluru, Mumbai Suburban, Hadapsar and New Delhi.

Bengaluru Internet
Bengaluru Internet
Bengaluru Internet
Bengaluru Internet
New Delhi Total Blackout
Bengaluru Total Blackout

Spectra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:
  • santoshsonsan Santosh (@santoshsonsan) reported

    @onspectra Dear Spectra, morning to till now you not provide internet service, you have any idea how much we loss.

  • salman253 Salman Khan (@salman253) reported

    @OnSpectra was waiting for my refund since more than a week and no one from customer care is able to provide me with the correct status.

  • jitu059 Lalata Indu Sahu (@jitu059) reported

    @OnSpectra everyday internet is going down for whole night. This week I faced 4night complete down time. No service at all. This is unacceptable.

  • keyurjoshi79 Keyur (@keyurjoshi79) reported

    Hello @OnSpectra how about you giving me uninterrupted service for one billing cycle and then call for plan upgrade etc.

  • yogeshtulsiani Yogesh Tulsiani (@yogeshtulsiani) reported

    @OnSpectraCare @OnSpectra @TRAI Per our telecon, seems you rely on the words of your incompetent installers more than the customer. Enough competition out there, process my refund and I'll get a new connection in no time. Prime reason I don't like paying in advance for companies like yours get complacent.

  • rahulphadnis9 Rahul phadnis (@rahulphadnis9) reported

    @OnSpectraCare @OnSpectra the pathetic service continues... congratulations!!!! Internet complaint #55. Not working since last night

  • wandererJyo Jyoti Arora (@wandererJyo) reported

    @OnSpectra @InkspellSols @MSLGROUP_India @wvishal @Aayushi_seth Great job , I only wish you actually put some focus on providing better broadband and customer service then your page would not have been flooded with angry customers having to bear the brunt of your shitty services, been struggling myself since yesterday with no resolution.Shame

  • wandererJyo Jyoti Arora (@wandererJyo) reported

    @OnSpectra It’s been just 3 days we activated the broadband connection and I have already raised a complaint 3 times for WiFi , the RM who assured us of great services has taken the payment and disappeared, just does not answer the phone, CS is useless too...Shame on you

  • sastry_uma Uma Sastry (@sastry_uma) reported

    @OnSpectraCare @OnSpectra I try my level best to compliment you guys. But unfortunately I can’t because your connection sucks every other day. Today also it is not working. Until we bring it your notice you guys neither rectify it nor have the courtesy to proactively share updates. Sad 😞

  • shivachetanks Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra Fraud company. Don’t return the money after cancellation. Poor customer support. #Spectra #Fraud Please don’t fall to their trap.

  • RahulDevBasak1 Rahul Dev Basak (@RahulDevBasak1) reported

    @OnSpectra @OnSpectraCare As expected from the worst support where my details are there with you guys

  • RahulDevBasak1 Rahul Dev Basak (@RahulDevBasak1) reported

    @OnSpectraCare @OnSpectra One of the worst support and it's more than 24 hours and nobody has called me yet. When I asked for higher authority support team says they will contact me within 24 hours. Really a scrap service

  • arcanekaran Karan S (@arcanekaran) reported

    @OnSpectra @OnSpectraCare Please be assured that dealing with a customer like this will only ensure that noone in my community even talks about Spectra leave alone getting a connection of it!

  • i_m_sidharth Sidharth Chopdar (@i_m_sidharth) reported

    @OnSpectra @OnSpectraCare Don't know how Netflix has chosen you as the best high speed ISP, terribly slow net SR19102240947, try fixing it quickly !!!

  • NitinMakkar3 N. Makkar (@NitinMakkar3) reported

    @OnSpectra @OnSpectraCare Worst support team ever came across. Looks like your company has outgrown it's customers and don't need anymore.

  • NitinMakkar3 N. Makkar (@NitinMakkar3) reported

    @OnSpectra @OnSpectraCare Guys, am waiting since 5th Oct to get my issue fixed, not sure what's wrong with your people, call center doesn't know how to talk and hang up & no one to help since 5th Oct SR19102232298 closed without resolution SR19102237575 opened 4 same issue

  • tparaval தமிழ்ப்பறவை (@tparaval) reported

    @onspectracare @onspectra i tried to call your customer care for half an hour... no response.... i need to change my plan of spectra... pls do the needful

  • Peece1 Peeyush Sharma (@Peece1) reported

    @OnSpectraCare @OnSpectra Internet is still not working. #worseinternetproviderspectra

  • Peece1 Peeyush Sharma (@Peece1) reported

    @OnSpectraCare @OnSpectra My account ID is 194848. The issue got resolved in night yesterday and today again internet was not working. When I asked customer care person to re-open the request he denied for the same. Internet is currently not working.

  • shrikant_inamar Shrikant Inamdar (@shrikant_inamar) reported

    @OnSpectraCare @OnSpectra @TRAI Hello Arvinder, here you go, net is not working again. :) expecting quick response.

  • _Rishabh_Sharma Rishabh Sharma (@_Rishabh_Sharma) reported

    @uditm @OnSpectra Timeline continue: I've paid for 3 months service. If this does not get resolve permanently soon then by tomorrow i'm bound to file a complaint again @OnSpectra on Consumer Affair @jagograhakjago and Telecom department @DoT_India @TRAI

  • _Rishabh_Sharma Rishabh Sharma (@_Rishabh_Sharma) reported

    @uditm @OnSpectra Timeline continue: 5th Oct: Lost the connectivity 2 times in a row after 3 PM and i had to lodge the complaint. C Care told me that issue will get resolve in next 24 hours. 6th Oct: They closed service request without resolving the issue.

  • _Rishabh_Sharma Rishabh Sharma (@_Rishabh_Sharma) reported

    Hi @uditm, This is really unfortunate to say that within 4 days of services from @OnSpectra , this is my 3rd day when i'm facing issues with the services of @OnSpectra and i guess none of the executives is proactive in doing their job.

  • _Rishabh_Sharma Rishabh Sharma (@_Rishabh_Sharma) reported

    I don't understand how @netflix can choose such a worst ISP @OnSpectra ever for ISP speed Index. They can not even provide dedicated internet connection to the customers. Attention Requested: @DoT_India

  • _Rishabh_Sharma Rishabh Sharma (@_Rishabh_Sharma) reported

    I don't understand how @netflix can choose such a worst ISP @OnSpectra ever. They can not even provide dedicated internet connection to the customers. Attention Requested: @DoT_India

  • tparaval தமிழ்ப்பறவை (@tparaval) reported

    What ******** u ppl working. Net came back at 11 o clock. From 6 pm, again internet is not working. Kindly terminate service... I will go with act or airtel @OnSpectra @OnSpectraCare

  • Peece1 Peeyush Sharma (@Peece1) reported

    @OnSpectra @OnSpectraCare My internet is not working since yesterday and even after raising request, multiple follow-ups from customer, still issue is not resolved. Only answer is "Sir we are working on the issue". No executive has told me what is the issue yet. Worst expierence.

  • AroraSanjay Sanjay Arora (@AroraSanjay) reported

    @OnSpectra @uditm @FriendsTV @uditm have some decency to get your customer support to respond. #ShameOnSpectra

  • AroraSanjay Sanjay Arora (@AroraSanjay) reported

    @uditm pls get your company’s act in place. @OnSpectra service support sucks despite repeated calls.

  • AroraSanjay Sanjay Arora (@AroraSanjay) reported

    Pathetic service support by @OnSpectra in Sarvodaya Enclave. A tree fell on d cables 2 days back & not a single person has turned up to set things right despite repeated calls. @uditm #OnSpectraFail Sales person who made 10 calls in a day - Praveen Kumar is missing in action.

  • sushant1002001 SLo (@sushant1002001) reported

    @OnSpectraCare @OnSpectra Not happy at all by your service. Can't connect many times, excuses from your representatives super slow speed (80mbps out of 250mbps plan for a single device)... Take money in advance and ditch the consumer. Nice biz model

  • KumarSwetank Kumar Swetank (@KumarSwetank) reported

    The worst service in Indirapuram or probably anywhere on the earth. Sales people making fake commitments. Please avoid using their services. Thanks @OnSpectra @OnSpectraCare

  • tparaval தமிழ்ப்பறவை (@tparaval) reported

    @OnSpectraCare @OnSpectra I donno how u r solving my issue. Internet is working for neighborhood... But not working for me. Last one week, no single technician visits... Really worry abt ur problem solving method

  • sastry_uma Uma Sastry (@sastry_uma) reported

    @OnSpectra your connectivity sucks.

  • kuldeepGiya kuldeep giya (@kuldeepGiya) reported

    @OnSpectraCare @OnSpectra I feel disgusted and cheated. I just wish I had the audacity to give you filthy slangs so as to atleast try to match the level you have stopped so low to. Pathetic attitude and disgusting, filthy work ethics and stupid executives. Same replies every time.

  • kuldeepGiya kuldeep giya (@kuldeepGiya) reported

    @OnSpectraCare @OnSpectra As spoken to Arvinder, Jyoti, Nikita and others, we will personally take care was the statement from all of you. Issue not fixed, ticket closed, and putting the blame on me that i wasn't reachable. What an amazing personal attention you have given. I feel hoNoured.

  • kuldeepGiya kuldeep giya (@kuldeepGiya) reported

    @OnSpectraCare @OnSpectra The connection was up for few mins in the evening. Again the link is down. Tried reaching your ccare, couldn't get past the machine. Also, tried opening a new request from APP. I select internet down, the request gets registered for a call back 🤣🤣

  • Anshuman2019 Anshuman (@Anshuman2019) reported

    @OnSpectraCare @OnSpectra Thanks for worderfull experience for first 3.5 years but no thanks for horrible torture for last 1.5 years.(more then 150 service request and countless hours of telephonic discussions) Please correct my bill with respect to change in billing cycle and outage in last month. Tx

  • shrikant_inamar Shrikant Inamdar (@shrikant_inamar) reported

    @OnSpectraCare @OnSpectra Worst thing is that, when you called and asked to raise request for waver then support person denies to do so. How ridiculous that is. You are not providing internet service and not even raising waver request. @TRAI pls help here. Customers getting looted.

  • shrikant_inamar Shrikant Inamdar (@shrikant_inamar) reported

    @OnSpectraCare @OnSpectra Hey unfortunately currently internet is down from 4 PM and for all but your reluctant team has not done anything to resolve this. What will you say now.

  • CianaUmesh Ciana Umesh (@CianaUmesh) reported

    @OnSpectra net service down from last 2 days nd even after continuous complaints, nobody turned up. Very disappointed with the service @OnSpectraCare irresponsible and incapable

  • shrikant_inamar Shrikant Inamdar (@shrikant_inamar) reported

    @OnSpectraCare @OnSpectra I want confirmation that you will not keep customers blocked from using internet in coming time. Confirm your support folks will inform customers for downtime /mass link down cases asap

  • kuldeepGiya kuldeep giya (@kuldeepGiya) reported

    @OnSpectra @OnSpectraCare Still without internet from Sunday. All is hear is, it will be done today. I wish I had the power to put a while org in a deep pile of shit

  • tparaval தமிழ்ப்பறவை (@tparaval) reported

    @OnSpectraCare @OnSpectra R u ppl working or not... Net is down from yesterday. And not working properly for four days... Don't charge for me till internet is working fine... Do something. Or send at least status update message

  • KaustubhGoswam5 Kaustubh Goswami (@KaustubhGoswam5) reported

    @OnSpectra - Before posting such ads you should focus on your service...every weekend you guys have mass outage and in a month more then a week I am not able to access internet. Please stope doing this planned outage and focus on improving your service.

  • KaustubhGoswam5 Kaustubh Goswami (@KaustubhGoswam5) reported

    @OnSpectra - Before posting such ads you should focus on your service...every weekend you guys have mass outage and in a month more then a week I am not able to access internet. Please stope doing this planned outage and focus on improving your service.

  • tparaval தமிழ்ப்பறவை (@tparaval) reported

    @OnSpectraCare @OnSpectra This is high time boss... Net is working with 10 Mbps speed for on and off... Can't stream any app... Come and fix it or give up my connection

  • saikatnextd Saikat Dutta (@saikatnextd) reported

    @OnSpectraCare @OnSpectra #internet service down again......now I am lost for words......pathetic is the word I can think of 😔😔

  • bhuvneshoff Bhuvnesh Sharma (@bhuvneshoff) reported

    Mr. @uditm @OnSpectra @OnSpectraCare you guys owe me 30days of waiver for my 16-20 complaints because of no internet service in last 4 months. You disconnected my service , did not bother for any waiver or refund. #spectra are cheaters and pathetic company.

  • amitarora_india Amit Arora (@amitarora_india) reported

    @OnSpectraCare @OnSpectra @uditm And I need to wake you guys again... do you need CRM implementation to help you measure TAT and check open requests...

  • shivachetanks Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra one of the worst customer support. Requested for deactivation 30 days back. No one is responded till now ! Customer care tells we will update back and give a call. No one cares.

  • Elamaran_Elu Elamaran Elango (@Elamaran_Elu) reported

    @OnSpectra pathetic connection, pathetic customer service... PLZ DONOT TAKE THE CONNECTION FROM THIS SERVICE PROVIDER...

  • imparthppatel पार्थ | પાર્થ | Parth | ಪಾರ್ಥ್ (@imparthppatel) reported

    @OnSpectra @OnSpectraCare the only thing worst than your internet service is your "Internet service". This Godly phenomenon occurs every 1 or 2 days, regularly, without missing. Your internet is regularly irregular.. You deserve award for this.

  • KhareAnshaj Anshaj (@KhareAnshaj) reported

    An update on this. It's been 25 days since their service is down, and 20 days since I requested for a cancellation. They're neither cancelling the connection, nor are they fixing it. I could never have thought any company could be so incredibly pathetic. @OnSpectra @DoT_India

  • abbybajaj09 Abhilasha (@abbybajaj09) reported

    @OnSpectra you've been cheating and harassing us. Taking advance payments only for your monetary profits without being customer centric at the least.

  • abbybajaj09 Abhilasha (@abbybajaj09) reported

    @OnSpectra after being your customer since almost 10 yrs, I've been harassed by your company since more than a month. The services aren't offered and neither is my money being refunded. Moreover, the complaints aren't resolved. My only last resort seems to be the consumer court.

  • AnvithLobo Anvith lobo (@AnvithLobo) reported

    @OnSpectraCare @OnSpectra I know this is the basic reply you have. did you check the support tickets screenshot i attached basically your team says they cant solve this Because you "only guarantee speeds to spectra Bangalore" while 99.9999999999999999 % of the internet alteast isn't hosted on spectra

  • iTanmaypandey Tanmay Pandey (@iTanmaypandey) reported

    Anyways, I'm done with the problems you caused. I will change my ISP once current billing cycle is over, as I have already paid you for next three months. I just want you to know how I feel with @OnSpectra. CHEATED. @TRAI still tagging you, knowing that you won't do anything.

  • bhuvneshoff Bhuvnesh Sharma (@bhuvneshoff) reported

    Even after discussing they disconnected the service today itself. Zero #customercare by @OnSpectraCare @OnSpectra . Never going recommend them to any frnds and family.

  • Abhisheksachan8 Abhishek sachan (@Abhisheksachan8) reported

    @OnSpectra This is worst customer support i have experienced, Internet stopped working on 18th sept due to some issue in ONT device. I am calling every day 2-3 times to get my issue resolved but every time i get false promises that it will get resolved today. Acc - 8010444788