Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (38%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chennai, Delhi, Gurgaon, Bengaluru and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV | |
| Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Jayita
(@Jayita65936744) reported
@OnSpectra Pathetic service, have disconnected since March, but security deposit refund still not done. @OnSpectra
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Dinesh Babu
(@ducatibabu) reported
I was happy with @OnSpectra connection and customer service.. I feel bad why I came out of them to @airtelindia @Airtel_Presence
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Ashish Mathur
(@ashm1912) reported
@OnSpectra we are in kandivali east .there is no response to our complaints..i call up call service and they say issues are with BMC..dude then y am i paying ur service bill?
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Digvijay Singh Ahlawat
(@AhlawatDigvijay) reported
@OnSpectra My broadband connection is not working. Account number 174799. Mobile 9555148517.
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rajan jain
(@rajanjain30580) reported
What a company …. @ACTFibernet in today times when internet not working Airtel and @OnSpectra giving 3 hours service , @ACTFibernet says 24 hours ….. will never recommend
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Mighty Raju
(@rajesh_tj) reported
@OnSpectra Hi Team, I am facing internet issue in Pune PCMC , 8412987112 Even account is showing as deactivated
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Manish Bindal
(@superbinds) reported
@OnSpectra Following with the service team for the last 2 months. But receive the exact same copy paste message from every time that Spectra is “actively working” on it. #shame #pathetic service
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Ashish Mathur
(@ashm1912) reported
@OnSpectra my issue reamins unresolved ,no sight of internet to be up soon.Customer care is uselesa.
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare Sorry to say, your responsiveness is terrible @OnSpectraCare @OnSpectra
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Vijay Upadhyay
(@vijayrupadhyay) reported
@OnSpectra Are the Spectra owners and management even aware that one whole society in Mumbai is completely out of service for last many days and the helpdesk is just extending restart time daily? Why this type of insensitive treatment of customers?? Why r u testing our patience?
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Aashima Wadhwa
(@aashima_wadhwa) reported
@OnSpectra very poor customer care service. It’s been 2 months I have discontinued my connection and for my refund amount I have made almost 50 calls in 2 months. But you guys always ask bank details and no further steps.@jagograhakjago @consaff help here please !
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Bhavin Vanarasi
(@bhavinvanarasi) reported
@OnSpectraCare @OnSpectra I see you guys are closing old service requests as resolved and opening new requests. Ultimately customer's issue is not resolved but you have 6 tickets as resolved in your service performance stats.
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Pragati Rai
(@raipragati) reported
@OnSpectra @uditm You are making life worst by keeping customers security amt. I have been following up with you from last 1 year for security amt #spectracheatscustomers
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Ninad
(@Ninad_oops) reported
Dear @OnSpectra , from last one year I amusing your 100 Mbps connection, but now I get the info that router provided by you does not support 100 Mbps speed, only upto 40 Mbps. So basicalky you charged me for services you can not render. Care to explain please.
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double or quit
(@maverickme2) reported
@OnSpectra my internet connection is down since morning pls resolve it. My ID no. is 189294.Thanks!
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Ramesh Chhabra
(@cachhabraramesh) reported
@OnSpectra Reminder to pay bill started from the day bill raised, 3-4 times a day, SMS/emails, got three calls even after making payment. #Disgusting If this promptness was shown for SR Solution, better. #IrritatingBillingService
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Rajat
(@Rajat_Sethia) reported
@OnSpectra I am having too many internet disconnections..raised complaint..but no action being taken
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Bhavin Vanarasi
(@bhavinvanarasi) reported
@OnSpectra my reactivation request is pending since last 6 days and nobody is able to resolve nor give a proper response. The only response I have got is that you need more time. Sad state of affairs and now it's time for me to change my service provider.
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Sumeet Gupta
(@sumeetonline90) reported
@OnSpectra for the past 1-2 weeks your connection is never up for major part of the day ( Mumbai Whispering Palms area ). You have already taken the annual payment , hence please see that you make things right or compensate for this loss @TRAI
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Koushik
(@Kkoushik932) reported
@OnSpectra @OnSpectraCare @uditm Customer Account Number 227238 A complete fraud company, not refunding security for the last 2 months. Customer care doesn't help, no response on email. Don't know what to do. Never getting a connection from Spectra again in my whole life.🤬
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Mohit Vyas
(@Mohit7396) reported
@OnSpectra I called to customer care and get to know, Spectra has stopped services from pune location. Please confirm. CAN 214700
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Gaurav
(@gauravgoel_in) reported
@OnSpectra I need to cancel the connection and a full refund of the advance rental paid for 1 year! @DoT_India
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Sanjeet Yadav
(@sanjeet_17) reported
@OnSpectra poor suport that too for installation! Sent all docs on Saturday and till date the person is delaying! Strange, who can expect a good after sales support! Leaving spectra without even trying!
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Deepak Khemani
(@Deepakkhemani8) reported
@OnSpectra How rude can someone be when, entire country was under Lockdown even after taking payment
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Rajat
(@Rajat_Sethia) reported
@OnSpectra @OnSpectraCare Pathethic service spectranet...I don't have internet since 3 days and everytime I call customer service they tell me it will resolved in next 4 hrs....
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Dr. Pawan Singh
(@PawanSi53802005) reported
@OnSpectra @uditm @ETtech Bloody hell this is the most incompetent company in the field of internet service provider. NEVER USE THIS COMPANY
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@sam1977
(@SamratBhushan) reported
@OnSpectra ridiculous service !! Impossible to get through any single day without your service failing
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Vivek Sengupta
(@vsengupta) reported
@OnSpectra @OnSpectraCare my internet is down and I am unable to even lodge an urgent complaint- not via phone, not through your app. This is way too distressing
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Rajat
(@Rajat_Sethia) reported
@OnSpectra not getting internet for 2 days...no response on customer service also
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Sagar Gurao
(@sagar_gurao) reported
@OnSpectraCare @OnSpectra SR21053023418 has been closed without any feedback. Refund is still pending. Can you please ensure that SRs are closed ONLY AFTER ACTUAL RESOLUTION of the query??