Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (57%)
• Internet (29%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	1 day ago
Chhindwāra	Wi-fi	17 days ago
Bengaluru	Internet	20 days ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 1 minute ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  deepak (@dj_bgl_25) reported 3 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  Ria (@paracetanmol__) reported 4 minutes ago

  @thenidhii @OnSpectra @JioCare Please help her 😌

• 
  The Chartist (@TheChartist8) reported 4 minutes ago

  @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

• 
  Deepu (@Deepu1403) reported 7 minutes ago

  @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

• 
  abhishek bhasin (@Abhishek5133) reported 8 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Anay Rai (@anay9213) reported 8 minutes ago

  @OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,

• 
  shivakumar (@ShivaKumarKA) reported 8 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  Shubhang Jain (@shubhcjain) reported 9 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  Vaibhav (@iVaibhavKaushal) reported 12 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  amit khare (@amitkha26204585) reported 13 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Nitish Verma (@nitish41) reported 14 minutes ago

  @OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.

• 
  Vivek E A (@Vivekea1) reported 14 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 14 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 19 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  pramod (@P____D____) reported 19 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 21 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Sharath Sathisan (@SharathVS) reported 24 minutes ago

  @OnSpectra Internet not working.

• 
  Swapnil S (@swaps_2k1) reported 24 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  yogesh agarwal (@EvilYogiBear) reported 27 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  x pun!! (@DinkarChaubey) reported 30 minutes ago

  @OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 31 minutes ago from New Delhi, Delhi

  Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider

• 
  Profit_Swing (@S_garg83) reported 31 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  PRITAM (@PRITAMlucky03) reported 43 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Chandan Mukherjee (@ChandanMasai) reported 43 minutes ago

  @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

• 
  Shashank (@Shashank141985) reported 44 minutes ago

  @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

• 
  Kanwar Anand (@spacey_december) reported 46 minutes ago

  @OnSpectra 2328015 CAN - not working and giving a lot of issues.

• 
  Abhishek Verma (@mrcreatist) reported 47 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Neutral Isolated Gaseous atom (@diabolicalorg) reported 49 minutes ago

  @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

• 
  pramod (@P____D____) reported 56 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint