Spectra Outage Report
Why is my Spectra service not working?
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (65%)
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Total Blackout (28%)
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E-mail (4%)
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Wi-fi (3%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Ludhiāna, Chennai, Delhi, New Delhi and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Total Blackout | |
| Chennai |
Internet | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Gurgaon |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Mehta
(@neermehta1) reported
Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair. SR22083546449
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Tushar Anand
(@TushDeMort) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!
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somvanshi arun singh
(@Somvanshi_s) reported
@OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?
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Pranesh Lingampally
(@IVILNVRLOSE) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬
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The DeshBhakt 🇮🇳
(@TheDeshBhakt) reported
Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Naveen Jain S L
(@naveenjainsl) reported
@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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Sharath Sathisan
(@SharathVS) reported
@OnSpectra Internet not working.
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Samyak Jain
(@technofireyt) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio
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Hreem Kuttichathan
(@chappadganju) reported
@OnSpectra Spectra net is the worst connection you could get for gaming. The ping goes beyond 1000 and 200+ is normal even for 200 Mbps connections. Stay away
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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Anay Rai
(@anay9213) reported
@OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,
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yogesh agarwal
(@EvilYogiBear) reported
If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own
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yogesh agarwal
(@EvilYogiBear) reported
Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk
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Ashish Kumar
(@Ashish_feels) reported
@OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.
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प्रतीक || prateek
(@gulati_prateek) reported
@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.
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Ashish Narang
(@narang_babu) reported
@OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158
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Naveen Jain S L
(@naveenjainsl) reported
@OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service
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Subhash S M
(@subhaash2012) reported
@OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.
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Kratika Gupta
(@kratikagupta24) reported
@OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.
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Meghnaa
(@meghnaa09) reported
@OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?
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NILESH TEKARIWAL
(@TekariwalNilesh) reported
@OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync
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$udr!pt0$$
(@Sudripto) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.
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Krishna Rai
(@krish_rai) reported
@OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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Prerna Ranjan
(@prerna_ranjan) reported
from
Gurgaon, State of Haryāna
@OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider