Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Total Blackout (50%)
- Internet (33%)
- Wi-fi (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, and Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 13 days ago |
|
Chhindwāra
|
Total Blackout | 13 days ago |
|
Hyderabad
|
Internet | 1 month ago |
|
Noida
|
Total Blackout | 1 month ago |
|
Delhi
|
Internet | 2 months ago |
|
Raipur
|
4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Benoy (@TonyBenoy) reported@OnSpectra please help😭
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Phalin (@PhalinShah) reported@OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?
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Naveen Jain S L (@naveenjainsl) reported@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiI have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
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x pun!! (@DinkarChaubey) reported@OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)
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Anay Rai (@anay9213) reported@OnSpectra worst services ever I seen, on daily basis it’s services down.
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Sunanda Rao-Erdem (@sunandaraoerdem) reported@OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reportedHi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown
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PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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Nitish Verma (@nitish41) reported@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Pranesh Lingampally (@IVILNVRLOSE) reported@TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬
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Akshat Chadha (@Chadha_Inc) reported@OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.
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Sumit Kumar Singh (@Sumitks) reported@OnSpectra : need to cancel my subscription. what’s the process?
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Shashank (@Shashank141985) reported@OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion
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Abhishek Das (@abhidauly) reported@OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this
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Neutral Isolated Gaseous atom (@diabolicalorg) reported@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji
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Shishir Agrahari (@shishiragrahari) reported@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
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Swapnil Jagtap (@Swap_Jags) reported@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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yogesh agarwal (@EvilYogiBear) reportedWorst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk
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Ajay Nahar (@AjayNahar3) reported@OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?
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प्रतीक || prateek (@gulati_prateek) reported@OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!
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Kanwar Anand (@spacey_december) reported@OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call
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Dj Haulix (@amritbaruah18) reported@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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Laxmikant Sharma (@Laxmika52899797) reported@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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tharun (@tharun46451175) reported@OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you
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Dj Haulix (@amritbaruah18) reported@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiInternet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse