Spectra Outage Report
Why is my Spectra service not working?
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (67%)
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Wi-fi (17%)
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TV (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
TV | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Mysore |
Wi-fi | |
| New Delhi |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Anurag Kaushik
(@kaushikanuk) reported
I have been having problem with SPECTRA Billing for last 4 months. @OnSpectra is very unprofessional and irresponsible. I would suggest the New Customer should avoid them.
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Apoorv Chaturvedi
(@chaturapoorv) reported
@OnSpectra terrible service. Terrible speed. Have never received a permanent solution.
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Dipu Rai
(@DipuJourno) reported
Several times in a day @OnSpectra @uditm Internet connection collapse. Again I am facing the same problem. Please Fix it with some stability.
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Rahul Dev Basak
(@RahulDevBasak1) reported
@OnSpectra One of the worst IP in Bangalore is Spectra. It's like speaking to machine not human beings.Ticket number SR21042973280 Pulkit says no supervisor available. Maneesh K.M says supervisor are busy on other calls.Don't follow call etiquettes. Can someone help me ASAP
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Gaurav
(@Gaurav16453092) reported
@OnSpectra @uditm CAN#221135.. False services provided.. Paying for 100 MBPS plan from last 4 months and getting 50 MBPS service as confirmed by the engineer (associated group: sterlite) Had a recorded con call with customer service and the engineer. Chasing from last 2 days now.
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aniruddh priyadarshi
(@aniruddh2014) reported
@OnSpectra Worst services I have ever faced...you guys always claimed that you are best internet service provider but I did not feel like that I am using your services too long....but whenever I have to communicate your customer care....it feel like......worse experience ever
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SUFIYAN REHMAN
(@rehman_sufiyan) reported
@OnSpectra What bullshit service are you people providing? You can give a personal connection at corporate office with corporate documents, and now I need to shift the connection to some other place, you people need ownership transfer of my documents as if I'm purchasing land
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Dhruv Walecha
(@DeeWayTime) reported
@OnSpectra @OnSpectraCare your service is so BAD I can't even explain.
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Gaurav
(@Gaurav16453092) reported
@uditm @OnSpectra @OnSpectraCare No resolution provided yet.. This feels like cheated when paying for a 100 MBPS plan and the technology support (sterlite) is only providing 50 MBPS speed from last 4 months..
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Gurinder
(@gurindermarwah) reported
@OnSpectra internet not working. Help asap. Can-220050
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Samar Wachasundar
(@simple1981) reported
@OnSpectra @OnSpectraCare Spectra Account ID 019455, raised atleast 20 tickets for issues. All tickets closed,without resolution. Third class and super unprofessional. You should be ashamed to even have an handle named Onspectracare, as its useless. Worst.
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Vaibhav Srivastava
(@Vaibhav51841129) reported
@OnSpectraCare @OnSpectra dear team , my services have been discontinued without any prior notice . I have already contacted your coustomer care but issue nit resolved User name Akhilesh Srivastava Registered mobile number 9559523336
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Dr. Soumyan
(@DrSoumyakant) reported
@OnSpectra Avoid Spectra Internet Connections. Highly unprofessional service providers.
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Spectra Group
(@spectragroup) reported
@Gaurav16453092 @OnSpectra @OnSpectraCare Hi Guarav. Sorry to hear you have had a bad experience with a company called Spectra (?) However, it was not us, so please stop tagging us in your posts :-) Wish you luck.
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Maneesh S
(@maneeshshri) reported
@OnSpectra I am frustrated after talking to customer care, I called on 27th feb asking about the process to cancel the subscription and I have been tod that since I have prepaid plan so don't need to do anything and don't pay in next billing cycle. My account no 169608.
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Tushar Sharma
(@TusharS95259847) reported
@OnSpectra @OnSpectraCare One of the worst internet providers in Bangalore. Freq service disruptions and customer service needs at least 15 days for resolution and it wont even happen in that time. save urself look for other providers.
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DM
(@DEEPAKM95371544) reported
@OnSpectra Getting a new connection takes a day or two. Disconnecting TAKES A MONTH!! SUCH POOR SERVICE. WAS A LOYAL CUSTOMER FOR 6 YEARS. JUST RULES TO MINT MONEY. PATHETIC!!!!!!
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Dhiyavasu Bhadauria
(@dhiyavasu) reported
@reliancejio Fiber! Pathetic Service! Angad from your team (in Sushant Lok 1, Block C, Gurgaon) has promised me to complete the installation by Tuesday (i.e. 16th March). I told him that if you can't do it by Tuesday, let me know I will book @airtelindia @OnSpectra (1/2)
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Mohan Prasad
(@MohanPrasad_A) reported
@OnSpectra @OnSpectraCare #UditMehrotra One of the worst ISP in Bangalore just got new broadband connection by choosing quarterly prepaid plan and paid the charges up front now with in 10 days broadband connection has been barred due to non payment no transparency in the billing.
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare @uditm Will you be able to provide uninterrupted service for at least one day? Frequent interruptions or network downs have become so common these days. This has been happening since last many weeks and al we see is CRM message of mass outage in my area!
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amit kumar sahu
(@amitsahu7) reported
@OnSpectra closed our accounts in November- CAN ID - 171346, still waiting to get our refunds for security. getting stupid mails from customer care. worst I have seen from Spectra. why would you hold on to our money?
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Narasimham ABR
(@jbax495) reported
@OnSpectraCare @OnSpectra Please come home after 20th April and collect your modem. You may keep the 3 months amount you've taken. I hope you get rich with it. Kindly dont confuse & irritate me with one assurance on phone & the opposite stance over email. Nightmarish customer service. Unethical company.
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Narasimham ABR
(@jbax495) reported
@OnSpectraCare @OnSpectra Is something wrong with your customer service personnel. They say something on phone, follow up with the opposite on email. I'll keep it simple. You promised safe custody before I took the connection. You failed to provide that. I feel cheated. Period.
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Akshat Chadha
(@Chadha_Inc) reported
@OnSpectra net goes slow post 1:30pm No resolution when I called the customer service team #PleaseHelp
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Neeraj kholiya
(@Boring_day) reported
@OnSpectra Dear Team.. internet is patchy since last two days and it is down since morning.. Can you please help ?
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Narasimham ABR
(@jbax495) reported
@OnSpectra whatever may your reasons acquiring a customer with a false promise is incorrect and unethical. I have resigned on the three month amount paid to Spectra. And I'm future will exercise caution with such companies and go for something more standard such as airtel.
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Anurag Kaushik
(@kaushikanuk) reported
@OnSpectraCare @OnSpectra Customer service representative supervisor said on telephonic conversation that he is CEO of company, but he is not able to take decision. Company thinks Customer money is free money for them to use.
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Tushar Sharma
(@TusharS95259847) reported
@OnSpectra @OnSpectraCare Save urself and dont fall for them, BIG CHEAT. Customer care will give option and then later on last day deny .Making fool of customers
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Gopalaiah Vinay
(@gopalaiahvinay) reported
@OnSpectraCare @OnSpectra Deposit Not Refunded I had disconnected my connection in December and returned my devices by end of Jan 28th. But I have not received my refundable deposit yet despite calling and emailing the Customer Support n number of times.
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Anmol Nihalani
(@NihalaniAnmol) reported
@OnSpectraCare @OnSpectra Pathetic response while trying to get the deposit refunded. Calling spectra does not help at all. Trying for the past 3 months and everytime they reply that we are working on it. They just raise a service request and resolve it with no action whatsoever