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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Internet (50%)
  • 50% Total Blackout (50%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru, Chhindwāra, Hyderabad, and Noida.

CityProblem TypeReport Time
Bengaluru Internet 1 day ago
Chhindwāra Total Blackout 29 days ago
Chhindwāra Total Blackout 29 days ago
Hyderabad Internet 2 months ago
Noida Total Blackout 2 months ago
Delhi Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • Alwaysbangon
    Arpit Trivedi (@Alwaysbangon) reported

    @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??

  • Chadha_Inc
    Akshat Chadha (@Chadha_Inc) reported

    @OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.

  • suman1980met
    prashant (@suman1980met) reported

    @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • itsNitinKaushik
    Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

  • AjayNahar3
    Ajay Nahar (@AjayNahar3) reported

    @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

  • anay9213
    Anay Rai (@anay9213) reported

    @OnSpectra worst services ever I seen, on daily basis it’s services down.

  • vvijay26
    Vijay Vaidyanathan (@vvijay26) reported

    Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

  • Sandeep12710294
    Sandeep (@Sandeep12710294) reported

    @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

  • Jainkkunal10
    Kunal Jain (@Jainkkunal10) reported

    @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

  • khan_eeshan
    Eeshan Khan (@khan_eeshan) reported

    @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • Ashish_feels
    Ashish Kumar (@Ashish_feels) reported

    @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

  • Varunw
    Varun Wadhera (@Varunw) reported

    @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

  • chaustsher
    Sharad (@chaustsher) reported

    @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

  • Somvanshi_s
    somvanshi arun singh (@Somvanshi_s) reported

    @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

  • suryavanshi999
    Himanshu Kaushal (@suryavanshi999) reported

    @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • spacey_december
    Kanwar Anand (@spacey_december) reported

    @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

  • sumants
    Sumant (still Geralt of Trivia) (@sumants) reported

    @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

  • mdtsinha
    Mudit Sinha (@mdtsinha) reported

    @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

  • amitkha26204585
    amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • shishiragrahari
    Shishir Agrahari (@shishiragrahari) reported

    @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

  • salonimalhotra
    •• Saloni Malhotra •• (@salonimalhotra) reported

    @RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience

  • pritamsvu
    Pritam Prit (@pritamsvu) reported

    Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵‍💫 btw you guys are legends in pathetic service.