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Spectra

Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Total Blackout (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

CityProblem TypeReport Time
Chhindwāra Total Blackout 24 days ago
Chhindwāra Wi-fi 1 month ago
Bengaluru Internet 1 month ago
Chhindwāra Total Blackout 2 months ago
Chhindwāra Total Blackout 2 months ago
Hyderabad Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • vvijay26
    Vijay Vaidyanathan (@vvijay26) reported

    Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • prerna_ranjan
    Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, Haryana

    @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

  • anand2009
    Anand Srivastava (@anand2009) reported

    @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • Deepu1403
    Deepu (@Deepu1403) reported

    @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • arpitbond131
    Arpit (@arpitbond131) reported

    @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

  • S_garg83
    Profit_Swing (@S_garg83) reported

    @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • sumants
    Sumant (still Geralt of Trivia) (@sumants) reported

    @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

  • adutta11
    abhijit dutta (@adutta11) reported

    @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • subhaash2012
    Subhash S M (@subhaash2012) reported

    @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • danish2016
    Mohammad Danish (@danish2016) reported

    @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

  • Jainkkunal10
    Kunal Jain (@Jainkkunal10) reported

    @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • paracetanmol__
    Ria (@paracetanmol__) reported

    @thenidhii @OnSpectra @JioCare Please help her 😌

  • pritamsvu
    Pritam Prit (@pritamsvu) reported

    Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵‍💫 btw you guys are legends in pathetic service.

  • mdtsinha
    Mudit Sinha (@mdtsinha) reported

    @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

  • itsNitinKaushik
    Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

  • Ashish_feels
    Ashish Kumar (@Ashish_feels) reported

    @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

  • swapnilaga3
    Swapnil Agarwal (@swapnilaga3) reported

    @OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet

  • naveenjainsl
    Naveen Jain S L (@naveenjainsl) reported

    @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

  • IVILNVRLOSE
    Pranesh Lingampally (@IVILNVRLOSE) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬