Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (38%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chennai, Delhi, Gurgaon, Bengaluru and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV | |
| Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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कुशाल पाण्डेय
(@brainypsychic) reported
@OnSpectra shall live forever in my memories - The people,the vibes and the learning. A place where I took a fall..A fall that was much needed & inevitable.All on me that I couldn't continue.The problem lies in me..and only I'm the reason why I'm not there.
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deepak
(@dj_bgl_25) reported
@OnSpectra very pathetic customer care service...most of the time they even don't know what the pain customer is going thru.
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निखिल सिंह
(@iSinghNick) reported
@OnSpectra 🔔.. Pathetic service
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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Sudesh Agarwal
(@sudesh99) reported
@OnSpectra such a bad service since months and no resolution. Please refund my advance money and disconnect immediately. Very poor customer service
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Narasimham ABR
(@jbax495) reported
@OnSpectraCare @OnSpectra Please come home after 20th April and collect your modem. You may keep the 3 months amount you've taken. I hope you get rich with it. Kindly dont confuse & irritate me with one assurance on phone & the opposite stance over email. Nightmarish customer service. Unethical company.
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Gopalaiah Vinay
(@gopalaiahvinay) reported
@OnSpectraCare @OnSpectra Deposit Not Refunded I had disconnected my connection in December and returned my devices by end of Jan 28th. But I have not received my refundable deposit yet despite calling and emailing the Customer Support n number of times.
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Rahul Dev Basak
(@RahulDevBasak1) reported
@balli_singh516 @OnSpectra It's a practice from Spectra where they close request without customer confirmation. They put the call on hold never bother. Floor supervisor Avdesh doesn't know the phonetics and working in Support. Better move to ACT
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Devansh Saxena
(@devansh_12) reported
@OnSpectra @OnSpectraCare : The incompetent Internet service Provider. My internet is not working for last 3 days. And I haven't seen such a pathetic & fraudulent team. Just to get your service numbers right, you are deliberating closing my requests & I have to complain again.
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare @uditm Will you be able to provide uninterrupted service for at least one day? Frequent interruptions or network downs have become so common these days. This has been happening since last many weeks and al we see is CRM message of mass outage in my area!
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Samar Wachasundar
(@simple1981) reported
@OnSpectra @OnSpectraCare Spectra Account ID 019455, raised atleast 20 tickets for issues. All tickets closed,without resolution. Third class and super unprofessional. You should be ashamed to even have an handle named Onspectracare, as its useless. Worst.
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SUFIYAN REHMAN
(@rehman_sufiyan) reported
@OnSpectra What bullshit service are you people providing? You can give a personal connection at corporate office with corporate documents, and now I need to shift the connection to some other place, you people need ownership transfer of my documents as if I'm purchasing land
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare hope you have been noticing and taking some action on slow speed or daily degradation of internet services. Hope the repair on daily basis is not band aid work but permanent fixtures. This has been going since last few weeks. Pimple Saudagar wakad area
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Neeraj kholiya
(@Boring_day) reported
@OnSpectra Dear Team.. internet is patchy since last two days and it is down since morning.. Can you please help ?
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Narasimham ABR
(@jbax495) reported
@OnSpectraCare @OnSpectra Is something wrong with your customer service personnel. They say something on phone, follow up with the opposite on email. I'll keep it simple. You promised safe custody before I took the connection. You failed to provide that. I feel cheated. Period.
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Gurinder
(@gurindermarwah) reported
@OnSpectra internet not working. Help asap. Can-220050
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amitroy1
(@amitroy1) reported
@OnSpectra A very lousy thing about your network is customer cannot change his/her WiFi password. For doing that customer has to share existing password with you. Not a very desirable thing.
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Amit Kumar
(@dramitvmmc) reported
@OnSpectra i made disconnection request on 7th October 2020... After several reminders through email still security deposit is not refunded and I am getting the generic replies from email support.Amit Kumar Spectra Account number 176960
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Narasimham ABR
(@jbax495) reported
@OnSpectra whatever may your reasons acquiring a customer with a false promise is incorrect and unethical. I have resigned on the three month amount paid to Spectra. And I'm future will exercise caution with such companies and go for something more standard such as airtel.
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Dhiyavasu Bhadauria
(@dhiyavasu) reported
@reliancejio Fiber! Pathetic Service! Angad from your team (in Sushant Lok 1, Block C, Gurgaon) has promised me to complete the installation by Tuesday (i.e. 16th March). I told him that if you can't do it by Tuesday, let me know I will book @airtelindia @OnSpectra (1/2)
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Rohit Verma
(@rohit_verma1) reported
@OnSpectraCare Thankyou for again pasting the reply template without reading the complaint... My name is not Deepak and I need a more clearer timeline rather than “sometime” which means can you please tell me a DATE by when i can expect to receive the refund of my deposit!! @uditm @OnSpectra
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Anish Malik
(@AnishMa05606450) reported
@OnSpectraCare @OnSpectra Still no resolution to this issue despite calling the customer care numerous times. There's no progress. Stop harassing your customers. Wonder how many other customers like me are harassed like this. Spectra sitting on top of all that money they ought to release.
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deepak
(@dj_bgl_25) reported
@OnSpectra worst experience...I raise request to put rental weaver for 2 days, they closed without addressing.
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PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra @OnSpectraCare Spectranet, it's service team, it's executives,mits social media team, it's engineering team and its top management are world class mother ****** who only believe in cheating of its customers without giving a proper solution.
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Balwinder Singh
(@balli_singh516) reported
@OnSpectra one of the worst service provider by a distance, from the past 5 days I hav been struggling to get my connection moved to my new address which is in the next building and after 5 calls and 4 mails still don't hav the resolution 😡😡😡
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Balwinder Singh
(@balli_singh516) reported
@OnSpectra daily reminder, You have the worst customer service I have ever witnessed in my life, fake promises, fake resolution,fake complaint closures and to top it all one of the most pathetic network. I'll remeber this experience for sure
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SilkRoute
(@khanijau) reported
@OnSpectra Please update on SR 21022907048 Account 178998 Again reasserting. You did not have to make false promises of upgrading wifi modems to have customers shift to higher plans. Please admit it was a gimmick and close the issue.
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Sudesh Agarwal
(@sudesh99) reported
@OnSpectra pathetic way to respond to customer. Weird process that even internet is not working spectra people asking to wait for another 15 days. Why????
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PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra Regret to a customer of yours. Never felt so happy to disassociate with one of the biggest fraud internet services provider whos only focus is to cheat customers by extremely bad services and slowest ever internet speed. @OnSpectra is built with extremely bad ethics
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KUNDAN SRIVASTAVA
(@kundansriv) reported
@OnSpectra I paid amount on 19th Feb and they committed to install the internet on 20th Feb morning. Still installation not done and ur local executive not picking the call. Request you to cancel the order and initiate the refund. I have multiple options to choose.