Spectra

Spectra Outage Report

Why is my Spectra service not working?

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spectra Outage Chart 05/29/2025 14:00

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Will Spectra compensate me for the outage?

The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (25%)

    Wi-fi (25%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Faridabad and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaFaridabad Wi-fi
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaNew Delhi Total Blackout
IndiaNew Delhi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    You're all talk, and no work @OnSpectra I am considering letting your service go.. worst is, I had this thought within the first month of taking your service, which made me think of the big mistake it was to get you as an internet provider. Something needs to be done quick.

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.

  • SoireeWithSup Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra @OnSpectraCare Team my issue not fixed till now, I hope you will sort this today morning, pls prioritise this task due to current situation, #lockdown

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectra @PMOIndia @RahulGandhi .Spectranet is like a Old time Money lender who reminds his Customer (A/cNo.139851) every now & then by calls,messages,mails to make Yearly payment of Rs8066/ when Customer long back requested for Qtl payment Rs2020/

  • chauhanlalit91 Lalit Chauhan 🇮🇳 (@chauhanlalit91) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectraCare @OnSpectra A/c no. 184519 , kindly create SR internet is down from since today morning.

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra @OnSpectraCare Not sure how many times need remind you guys, to clear my doubt but unfortunately connecting to customer service also not gettin confirm ans. 1- As per surrender connection req Requested for final invoice bill till 12 aug date 2- no update so far, req

  • ChaitaliShah19 Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, State of Mahārāshtra

    Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    For a brand promoting reliable and amazing high speed #internet during #WorkFromHome / #WFH, your service as an internet provider is a shame @OnSpectra. It is disappointing because I REALLY SINCERELY requested your team to help me quick as my lease was getting over.

  • SarafPayal Payal Saraf (@SarafPayal) reported from Bengaluru, State of Karnataka

    @OnSpectra still no resolution 5 days and still counting Most pathetic service.

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra raised SR for plan change but still invoice generated on older plan pls help..

  • anmolsud Anmol Sud (@anmolsud) reported from New Delhi, National Capital Territory of Delhi

    Horrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra pls help me out with the problem

  • GaganSe49765049 Gagan Sethi (@GaganSe49765049) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years

  • SarafPayal Payal Saraf (@SarafPayal) reported from Bengaluru, State of Karnataka

    @OnSpectra will my internet resume.. 6 days and still no resolution. Your field team is pathetic. They never bother to come and repair. I have been told, wire is cut but no one to repair it. PEOPLE DONT TAKE SPECTRA. HORRIBLE SERVICE

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi

  • noop_ar Anoop R (@noop_ar) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra I've have faced frequent outages of connectivity, 4 times in the last 24hrs! I recently switched to Spectra hoping to not go through the same pain as with my previous ISP! Even in general, the connection is mostly unstable, not delivering promised speeds always.

  • Mowgli_Libra23 Nisha Barath (@Mowgli_Libra23) reported from PETROL BUNK ORR, State of Karnataka

    @hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    .@OnSpectra I'm so disappointed with your #Internet Customer Service. I have been told for 2 days straight that I will get a "call" from you guys regarding a mere internal shift of #Wifi router and haven't heard from the technical team.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • SarafPayal Payal Saraf (@SarafPayal) reported from Bengaluru, State of Karnataka

    @OnSpectra most horrible service. Don’t take even if they give it for free. With WFH all service providers are going all out to help and they are not bothered even after 5 days of calls. They buy time with 24hrs resolution X 5 days. Imagine.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectraCare @OnSpectra customer care is not reachable since morning, call getting disconnected, what's going, my ticket raised since yesterday morning not fixed and been 24 hrs plus , no one responding from your side, what a pathetic experienc, #CustomerExperience @anupam_sriv

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase