Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (64%)
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Total Blackout (30%)
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E-mail (5%)
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Wi-fi (2%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Gurgaon, Hyderabad, Delhi, Bengaluru, Mumbai, Lucknow, Dibai and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Gurgaon |
Internet | |
| New Delhi |
Total Blackout | |
| New Delhi |
Internet | |
| Hyderabad |
Internet | |
| Delhi |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Girish Godbole
(@GodboleGirish) reported
@OnSpectra The internet service is down in D1 bldg Kunal Icon, Pimple Saudagar, Pune 411027 for last one hour. Please restore it immediately. Thanks.
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Shrikant Inamdar
(@shrikant_inamar) reported
@OnSpectraCare @OnSpectra 2 days without internet and 3rd day started. Why everyday you are creating problems for people? Don't you want people to continue with #spectra anymore?CAN 155804
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
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Meghrajsinh Jadeja
(@jadeja_m) reported
@OnSpectra Back to Back mass outage for your service in Pune. On call with your customer care executive and on hold for 7 mins. pathetic service.
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Rohit Tirkey
(@rohit_ty) reported
@OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.
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ashwanijha
(@ajha_bioinfo) reported
Horrible service day 5 and still no internet @OnSpectra
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.
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Kamal KV
(@kamalkv7) reported
@OnSpectra It's a frad company guys please don't go for it and even don't think about it. Even after 1 year my security deposit not refunded and they collected router also. Worst experience ever...
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra We have been facing service down since last four days. It is difficult to justify at office. With the current state, I guarantee of at least 50 customers switching in near future. After being customers for years, last few months have been frustrating. Pathetic months!
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.
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Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
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Vishal
(@VishalStillking) reported
@OnSpectra @OnSpectraCare @OnSpectra One technician came but again after an hour same issue. I am working from home this is very urgent. Please resolve this ASAP. I am sharing my contact details in DM.
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R Arvind
(@RoArvindS3) reported
@OnSpectra third class network. I would not recommend this to anyone.
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piyush b.
(@pbhanegaonkar) reported
@OnSpectra sr#21012883207. Request has been closed without any resolution. My reactivation is pending since 5 days and you guys close requests just like that. What kind of hopeless system you have.
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Varun Mirchandani
(@beingmirchi) reported
Hey @OnSpectra My internet has been down since the evening. Your service team stated that the engineer will contact me around 10pm but I haven't received any calls from them. Plz can u check and get the issue resolved ASAP?
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @Anujshukla611 @OnSpectra Please try to service existing customers. A simple refund request, user have to follow up for more than 3 weeks with no TAT.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.
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Pragati Rai
(@raipragati) reported
@OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?
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ashwanijha
(@ajha_bioinfo) reported
@OnSpectra horrible network down since last four days at wakad
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Vishal
(@VishalStillking) reported
@OnSpectra Hello this has been going since yesterday. Whole night service was down and tonight as well. It's happening almost every week. Please let me know if I should continue with spectra or move to another wifi service provider.
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t.tweetwr
(@TTweetwr) reported
@OnSpectra most pathetic service of ISP ever seen.worst cust service n tech support.4 days mass outage nit yet resolved ina Wakad area
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Anyone looking to terminate spectranet services, PLZ READ THIS BEFORE SO THAT YOU DON'T GET CHEATED BY SPECTRANET. I had raised a request for termination of services. This was done before end of my billing cycle so as to avoid extra charges. However,to my surprise...
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Vishal
(@VishalStillking) reported
@OnSpectra There are two societies in my area which is facing this same issue, and you guys have assigned just one technician. Can you please fix this urgently. Or let me know how much time or days this will continue, so that I can look for alternative.
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Rohit Verma
(@rohit_verma1) reported
@OnSpectra Thieves of customer money. Waiting for security deposit refund even after 5 months of disconnection and many followups.a/c ID:179363. Also it was disconnected before completion of full advance rent period, and they refuses to refund balance amount. Chor! @OnSpectraCare
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Vishal Gogia
(@VishalGogia26) reported
@OnSpectraCare Worst experience with @OnSpectra. No one taking action. Social media team interaction, call discussions, emails ,,,, what the hell is this ?
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ashwanijha
(@ajha_bioinfo) reported
@OnSpectra horrible horrible service network is done since 3 days. Pathetic simply pathetic. Need refund
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arpit.
(@4rp17) reported
@OnSpectra @OnSpectraCare Fix your god damn lines, man. First an outage for 30 hours. Down again within 9 hours of being fixed. What a great WFH partner. @uditm
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Shrikant Inamdar
(@shrikant_inamar) reported
@OnSpectra Useless service
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra @uditm With all due respect and being a customer for almost a decade, recent problems from and by Spectra have been always DISCONNECTING INDIA. Not sure, if are trying to speculate things.