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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru, and Delhi.

CityProblem TypeReport Time
Bengaluru Internet 4 hours ago
Delhi Internet 1 month ago
Bengaluru Internet 2 months ago
Bengaluru Wi-fi 2 months ago
Chhindwāra Total Blackout 3 months ago
Chhindwāra Wi-fi 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • itsNitinKaushik
    Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

  • meghnaa09
    Meghnaa (@meghnaa09) reported

    @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • prashant_katara
    Prashant (@prashant_katara) reported

    @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • neelakantankk
    neelakantankk (@neelakantankk) reported

    @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • anilbudhraja
    Anil (@anilbudhraja) reported

    @OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection

  • ayanbanerjee07
    Ayan Banerjee (@ayanbanerjee07) reported

    Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

  • anand2009
    Anand Srivastava (@anand2009) reported

    @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

  • ChandanMasai
    Chandan Mukherjee (@ChandanMasai) reported

    @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

  • nikitatandon44
    Nikita Tandon (@nikitatandon44) reported

    @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

  • TusharS95259847
    Tushar Sharma (@TusharS95259847) reported

    @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

  • paracetanmol__
    Ria (@paracetanmol__) reported

    @thenidhii @OnSpectra @JioCare Please help her 😌

  • dj_bgl_25
    deepak (@dj_bgl_25) reported

    @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

  • subhaash2012
    Subhash S M (@subhaash2012) reported

    @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

  • Ashish_feels
    Ashish Kumar (@Ashish_feels) reported

    @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

  • aanya_kaushik
    aanya kaushik (@aanya_kaushik) reported

    As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

  • anay9213
    Anay Rai (@anay9213) reported

    @OnSpectra worst services ever I seen, on daily basis it’s services down.

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom Can't even register my complaint

  • TonyBenoy
    Tony Benoy (@TonyBenoy) reported

    @OnSpectra please help😭

  • abhishek6801
    Abhishek Gupta (@abhishek6801) reported

    @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • ShivaKumarKA
    shivakumar (@ShivaKumarKA) reported

    @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.