Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Total Blackout (50%)
- Internet (33%)
- Wi-fi (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 11 days ago |
|
Bengaluru
|
Internet | 14 days ago |
|
Chhindwāra
|
Total Blackout | 1 month ago |
|
Chhindwāra
|
Total Blackout | 1 month ago |
|
Hyderabad
|
Internet | 2 months ago |
|
Noida
|
Total Blackout | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh Parashar (@DineshParas) reported@OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Anil (@anilbudhraja) reported@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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r3dinfo (@r3dinf0) reported@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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Pranesh Lingampally (@IVILNVRLOSE) reported@TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬
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confused_bong (@d_arindam) reported@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
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Detached Soul (@PJharii) reported@OnSpectra Need help regarding connection.
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deepak (@dj_bgl_25) reported@OnSpectra my internet is not working .. CAN - 166866
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Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
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Ajay Nahar (@AjayNahar3) reported@OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?
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Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Pritam Prit (@pritamsvu) reportedHello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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sameer ahmed (@sammiee_samir) reported@OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Vivek Sengupta (@vsengupta) reported@OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.
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Sandeep (@Sandeep12710294) reported@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Neeraj Mehta (@neermehta1) reportedDesr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair. SR22083546449
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiI have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
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Himanshu Kaushal (@suryavanshi999) reported@thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.
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PRITAM (@PRITAMlucky03) reported@OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831
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PRITAM (@PRITAMlucky03) reported@OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .
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Laxmikant Sharma (@Laxmika52899797) reported@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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Nitin Kaushik (@itsNitinKaushik) reported@OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!
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Naveen Jain S L (@naveenjainsl) reported@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka@awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet
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PRITAM (@PRITAMlucky03) reported@TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.
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Kunal (@kunal_lalvani) reported@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Vivek E A (@Vivekea1) reported@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR