Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Hyderabad, Noida, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 8 days ago |
|
Noida
|
Total Blackout | 18 days ago |
|
Delhi
|
Internet | 1 month ago |
|
Raipur
|
4 months ago | |
|
Chennai
|
Wi-fi | 4 months ago |
|
Delhi
|
Total Blackout | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhchintak (@Shubhchintak18) reportedI am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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Eshwar Natarajan (@eshwar_n) reported@airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel
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Tushar Anand (@TushDeMort) reported@TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down
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Naveen Jain S L (@naveenjainsl) reported@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Sharad (@chaustsher) reported@OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful
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yogesh agarwal (@EvilYogiBear) reportedIf you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own
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Vaibhav Raj Shekhar (@RVaibhav400) reportedI want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.
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Vivek Sengupta (@vsengupta) reported@OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.
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tharun (@tharun46451175) reported@OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Siddhant Singh (@siddysin) reported.@OnSpectra is not working yet again.
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Amit (@Amitvuts) reported@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
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Krishna Rai (@krish_rai) reported@OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon
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Vivek E A (@Vivekea1) reported@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiInternet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse
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Sumant (still Geralt of Trivia) (@sumants) reported@OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.
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Tushar Sharma (@TusharS95259847) reported@OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league
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yogesh agarwal (@EvilYogiBear) reportedWorst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk
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Ashish Kumar (@Ashish_feels) reported@OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Bhaskar (@Bhaskar02884034) reported@OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏
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Pradeep Gupta (@pradeepgupta102) reported@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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Swagat Naik (@SwagatNaik15) reported@OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .
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Imran M (@calmima_m) reportedHi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.
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RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka@awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet
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confused_bong (@d_arindam) reported@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
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aanya kaushik (@aanya_kaushik) reportedAs i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.