Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (50%)
- Wi-fi (33%)
- Total Blackout (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 11 days ago |
|
Bengaluru
|
Internet | 1 month ago |
|
Bengaluru
|
Wi-fi | 1 month ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Chhindwāra
|
Wi-fi | 3 months ago |
|
Bengaluru
|
Internet | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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somvanshi arun singh (@Somvanshi_s) reported@OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?
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Karthik M S (@m_s_karthik) reported@OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.
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aanya kaushik (@aanya_kaushik) reportedThen i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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Sumant (still Geralt of Trivia) (@sumants) reported@OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Meghnaa (@meghnaa09) reported@OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?
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r3dinfo (@r3dinf0) reported@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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Udit Gaur (@UditGaur07) reported@saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra
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Vivek Sengupta (@vsengupta) reported@OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare
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Shubhang Jain (@shubhcjain) reported@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.
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Abhinay Bajpai (@AbhinayBajpai) reported@OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiInternet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiIn a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Arpit (@arpitbond131) reported@OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Subhash S M (@subhaash2012) reported@OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.
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Eshwar Natarajan (@eshwar_n) reported@airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel
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sameer ahmed (@sammiee_samir) reported@OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiNo technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare
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Nikita Tandon (@nikitatandon44) reported@OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.
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Ayan Banerjee (@ayanbanerjee07) reportedDear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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prashant (@suman1980met) reported@OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund
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Swapnil Agarwal (@swapnilaga3) reported@OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet
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Dj Haulix (@amritbaruah18) reported@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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Unsocially M'idiotic (@m_idiotic) reported@thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.