Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (43%)
• Total Blackout (43%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Bengaluru, and Hyderabad.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	2 days ago
Bengaluru	Internet	5 days ago
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Total Blackout	1 month ago
Hyderabad	Internet	2 months ago
Noida	Total Blackout	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akshat Chadha (@Chadha_Inc) reported 6 seconds ago

  @OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.

• 
  sameer ahmed (@sammiee_samir) reported 2 minutes ago

  @OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢

• 
  abhijit dutta (@adutta11) reported 2 minutes ago

  @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

• 
  Sumit Kumar Singh (@Sumitks) reported 3 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  Nitish Verma (@nitish41) reported 3 minutes ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Dj Haulix (@amritbaruah18) reported 7 minutes ago

  @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 8 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Detached Soul (@PJharii) reported 8 minutes ago

  @OnSpectra Need help regarding connection.

• 
  Vivek Sengupta (@vsengupta) reported 11 minutes ago

  @OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.

• 
  Tanveer Masood (@tanveer2412) reported 14 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  pramod (@P____D____) reported 18 minutes ago

  @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

• 
  deepak (@dj_bgl_25) reported 21 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  abhishek bhasin (@Abhishek5133) reported 27 minutes ago

  @OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra

• 
  Abhishek Gupta (@abhishek6801) reported 31 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 31 minutes ago from New Delhi, Delhi

  @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

• 
  Profit_Swing (@S_garg83) reported 33 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Swagat Naik (@SwagatNaik15) reported 33 minutes ago

  @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

• 
  Phalin (@PhalinShah) reported 33 minutes ago

  @OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?

• 
  neelakantankk (@neelakantankk) reported 35 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

• 
  The Chartist (@TheChartist8) reported 36 minutes ago

  @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

• 
  Sabyasachi Paikaray (@oraclesabya) reported 39 minutes ago

  @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

• 
  Hunter Pandey (@Hunter01803607) reported 40 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  Laxmikant Sharma (@Laxmika52899797) reported 40 minutes ago

  @OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.

• 
  Sharath Sathisan (@SharathVS) reported 45 minutes ago

  @OnSpectra Internet not working.

• 
  Anand Srivastava (@anand2009) reported 47 minutes ago

  @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

• 
  pramod (@P____D____) reported 48 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  deepak (@dj_bgl_25) reported 50 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 52 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Neutral Isolated Gaseous atom (@diabolicalorg) reported 54 minutes ago

  @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

• 
  ad_das (@d_arindam) reported 57 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system