Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (50%)
• Internet (33%)
• Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	23 days ago
Chhindwāra	Wi-fi	1 month ago
Bengaluru	Internet	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek bhasin (@Abhishek5133) reported 39 seconds ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 3 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Himanshu Kaushal (@suryavanshi999) reported 5 minutes ago

  @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

• 
  Ajay Nahar (@AjayNahar3) reported 7 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  Profit_Swing (@S_garg83) reported 12 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 14 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Kanwar Anand (@spacey_december) reported 15 minutes ago

  @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

• 
  Nitin Kaushik (@itsNitinKaushik) reported 16 minutes ago

  @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

• 
  Dj Haulix (@amritbaruah18) reported 17 minutes ago

  @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

• 
  deepak (@dj_bgl_25) reported 23 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  Swapnil S (@swaps_2k1) reported 23 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  amit khare (@amitkha26204585) reported 28 minutes ago

  @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

• 
  Tony Benoy (@TonyBenoy) reported 35 minutes ago

  @OnSpectra please help😭

• 
  PRITAM (@PRITAMlucky03) reported 35 minutes ago

  @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

• 
  Mohammad Danish (@danish2016) reported 39 minutes ago

  @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 40 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 41 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Priyank Jain (@CEOBinarysoft) reported 45 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 46 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  Abhishek Verma (@mrcreatist) reported 46 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Arpit (@arpitbond131) reported 47 minutes ago

  @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

• 
  PRITAM (@PRITAMlucky03) reported 48 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  mohan raj (@mhnraj410) reported 52 minutes ago

  @OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.

• 
  Vaibhav (@iVaibhavKaushal) reported 52 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 54 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  Pradeep Gupta (@pradeepgupta102) reported 56 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  tharun (@tharun46451175) reported 57 minutes ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 58 minutes ago from New Delhi, Delhi

  No technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare

• 
  abhishek bhasin (@Abhishek5133) reported 59 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  abhishek bhasin (@Abhishek5133) reported 59 minutes ago

  @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987