Spectra Outage Report
Why is my Spectra service not working?
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (67%)
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Total Blackout (33%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida |
Total Blackout | |
| Delhi |
Internet | |
| Delhi |
Internet | |
| Faridabad |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Gupta
(@abhishek6801) reported
@OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia
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•• Saloni Malhotra ••
(@salonimalhotra) reported
Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!
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abhishek bhasin
(@Abhishek5133) reported
@OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra
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Swapnil Agarwal
(@swapnilaga3) reported
@OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet
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Vivek E A
(@Vivekea1) reported
@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR
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abhishek bhasin
(@Abhishek5133) reported
@OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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Shishir Agrahari
(@shishiragrahari) reported
@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
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Anand Srivastava
(@anand2009) reported
@OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.
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abhishek bhasin
(@Abhishek5133) reported
@OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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RVknight
(@RV2206) reported
from
PETROL BUNK ORR, State of Karnataka
@awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet
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abhishek bhasin
(@Abhishek5133) reported
@OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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Ridima Aneja🇮🇳
(@RidimaAneja) reported
@salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.
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Anay Rai
(@anay9213) reported
@OnSpectra worst services ever I seen, on daily basis it’s services down.
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Sharad
(@chaustsher) reported
@OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful
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x pun!!
(@DinkarChaubey) reported
@OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)
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Vivek Sengupta
(@vsengupta) reported
@OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.
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Tanveer Masood
(@tanveer2412) reported
@OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago
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Arpit Trivedi
(@Alwaysbangon) reported
@OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??
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Ajay Nahar
(@AjayNahar3) reported
@OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?
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Sunanda Rao-Erdem
(@sunandaraoerdem) reported
@OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.
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r3dinfo
(@r3dinf0) reported
@OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli
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tharun
(@tharun46451175) reported
@OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you
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shivakumar
(@ShivaKumarKA) reported
@OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.
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•• Saloni Malhotra ••
(@salonimalhotra) reported
@RidimaAneja @OnSpectra I’ve had their connection for 4 years and mostly good. Maybe it’s the area .. I have a back up with another provider and that’s a terrible experience
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Vijay Vaidyanathan
(@vvijay26) reported
Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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Karthik M S
(@m_s_karthik) reported
@OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.
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Vivek Sengupta
(@vsengupta) reported
@OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare
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abhishek bhasin
(@Abhishek5133) reported
@OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987
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Eshwar Natarajan
(@eshwar_n) reported
@airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel
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Tony Benoy
(@TonyBenoy) reported
@OnSpectra please help😭