Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (63%)
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Total Blackout (29%)
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E-mail (5%)
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Wi-fi (3%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Hyderabad, Delhi, Bengaluru, Mumbai, New Delhi, Lucknow, Dibai and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Delhi |
Total Blackout | |
| Delhi |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Wi-fi | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Octopus
(@rakesh_2115) reported
@OnSpectra Your services have deteriorated very fast .Your promised 1 Gbps promised speed is down to 2 Mbps with frequent disconnections.I have got @Airtel_Presence now.and it's so much better at half the price.
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Vivek Srivastava
(@viveksri85) reported
@OnSpectra -I am frustated with the kind of customer service I am getting from your team. They are not able to resolve simple billing issue and I spoke to more then 50+ ppl in last two months and more than 12 SR being created. Even corporate team is not able to help. 😡😡😡😡
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Parag Sarda
(@shrikantks) reported
@OnSpectra @OnSpectraCare Support line is not working (line is busy). The complaint is raised from myspectra app but same is not showing up on website. The email is sent at care@ but not getting responded too. Internet is down from yesterday and no way to raise the issue.
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Nikhil Jain
(@hinikhiljain) reported
@OnSpectra I have sent my account details many times but your customer care service is not sending my security deposit money.
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Vikas Gujral
(@gujralvikas) reported
@OnSpectraCare @OnSpectra @jagograhakjago How will you revive demand in the country when there are such companies which operate on a loot model. Dupe customer for a 7 month plan and only provide services for 2 months.
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Vaibhav tiwari
(@vaibhavt_3) reported
from
Noida, Uttar Pradesh
@OnSpectra worst customer service , worst network
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Vishal
(@VishalStillking) reported
@OnSpectra Today is Monday and wifi is not working. Can you please get this checked urgently.
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Nikhil Jain
(@hinikhiljain) reported
@antiitcell @OnSpectra Bro don't purchase spectranet's connection they will make you beg for every problem like internet down, router change, security deposit refund everything. I have experienced their poor service & their customer care service like Ritika is pathetic and even their heads like Manish.
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Moongdal 🇮🇳
(@MoongdalFN) reported
@Devnity_YT @OnSpectra Slow as **** and most websites won't load
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Monojit Majumdar
(@MonojitMajumdar) reported
Something the problem @OnSpectraCare @OnSpectra ? Internet's crashed and can't get through to Customer care either.
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पारस ਰਿਸ਼ੀ
(@parasrishi) reported
from
PETROL BUNK ORR, State of Karnataka
Finally done with @OnSpectra!!! Shittiest fiber network in Bangalore!!!
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Deepak Singhal
(@dsinghal94) reported
@OnSpectra Your customer support is really pathetic. This is really worst customer service which I am getting from you. I raised a refund ticket on 26th Dec 2020 and it's not completed yet. I called to customer care many time, Everytime they are saying ticket is in progress.
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Suyash Kumar
(@suyash_kumar) reported
@OnSpectra - help numebr doesn't conenct. Entire society facing connectivity issues..pathetic, should have switched to Jio. Account profile also changed to someone else's, looks like your entire service is down in Gurgaon?
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Nikhil Jain
(@hinikhiljain) reported
@OnSpectra it's been 2 months since my account is suspended but I haven't received my security deposit money back and you have also picked up your router immediately after suspension. In every step your **** company is taking so much time
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Alpana S
(@alps_s) reported
@OnSpectra so much for high speed connection, customer experience & blah! Your customer care is not very helpful...I reported a connection outage and there seems to be inclination or urgency to resolve the issue!!
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Gaurav Khandelwal
(@gauravsharma643) reported
@OnSpectra #makelifebetter your services sucks and the most pethathic. Shame on you guys.. you only make life miserable with your downgraded service.. you fool your customers with fake Resolutions SR21012868394.
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Aniket
(@aspeaks65) reported
Dear @OnSpectra. Can you please let me know what the hell is happening with my connection. I purchased a connection 2 weeks ago and since then the goes down once a day for 4-5 hours. This is insane as we have paid you guys one year amount. Please let me know if we can solve it.
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Srinidhi
(@srinidhibs_85) reported
@OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.
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Pragati Rai
(@raipragati) reported
@OnSpectra Hi Team, My security amount is pending from last 4 months , everytime I hear that will contact u in 24hrs. Frm lst 4 mnths ur 24 hrs yet not over??? Plz look into the issue on pirority. @uditm
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Srinidhi
(@srinidhibs_85) reported
@OnSpectraCare Please dont keep responding a template. I have had enough from you without any solution. If the issue is not solved and the new bill is not generated by tomorrow morning, I will be switching to a new service. Enquired ACT broadband & they do have a good service @OnSpectra
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harsh kumar
(@harsh5i) reported
Seems like we are still living in 90's. Trying to search for a faster broadband service in my area (PIN 281006). But there's none :/ C'mon it's not in middle of a Jungle.. @airtelindia @reliancejio @OnSpectra
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Ankit Deswal
(@iankitdeswal) reported
@OnSpectra If you promise to provide me a stable connection I would love to switch over to your network.
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra Internet going down on daily basis for almost entire day since 20th Jan. Please resolve it on perm basis. Most are working from home. If you can't resolve, stop being service provider
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bhawesh pangaria
(@bhaweshpangaria) reported
@OnSpectra Kindly expand your network to Almora, i would happily shift to a private ISP with a better service.
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Suyash Kumar
(@suyash_kumar) reported
@JioCare Hahaha...Jio is.quicker to reply too @OnSpectra case in point to your service apathy.
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abhijit tongaonkar
(@atongaonkar) reported
@OnSpectraCare @OnSpectra Why are you being so incompetent? Why does it take 6 days to sort 'no-internet' issue (client Id 038309)? Utterly frustrated!
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Jaydipp
(@Jaydippgupta) reported
@OnSpectra i have been requesting for shifting of connection from last 3 months. So either my network be shifted or my payment be returned. I am reachable on 9818010087.
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Mayanksinha
(@Mayanks18009863) reported
@OnSpectra No my issue didn't resolved yet
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Srinidhi
(@srinidhibs_85) reported
@OnSpectra I am trying to reactivate my connection Customer ID - 206783 but I am asked to pay due. I have not used the connection. Mine is prepaid. Can there be due for pre-paid ? You are taking 3 days to activate existing connection.Will be forced to switch to a diff provider
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PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra Hi Spectra Net. Do you know that you have one of the most pathetic Services around NOIDA SECTOR-3. My internet is down since sometime. No one is there to help.