Spectra Outage Report
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
-
Internet (67%)
-
Wi-fi (17%)
-
TV (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
TV | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Mysore |
Wi-fi | |
| New Delhi |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
-
Kamal KV
(@kamalkv7) reported
@OnSpectra It's a frad company guys please don't go for it and even don't think about it. Even after 1 year my security deposit not refunded and they collected router also. Worst experience ever...
-
Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
-
deepak
(@dj_bgl_25) reported
@OnSpectra worst experience...I raise request to put rental weaver for 2 days, they closed without addressing.
-
Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
-
Rohit Tirkey
(@rohit_ty) reported
@OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.
-
Amit Jaiswal
(@amjindia) reported
@OnSpectra Your email helpdesk is not working at all. Being asked to be patient for 7 months without any resolution. Any other way to approach you? Regarding refund of deposit
-
Rohit Verma
(@rohit_verma1) reported
@OnSpectra Thieves of customer money. Waiting for security deposit refund even after 5 months of disconnection and many followups.a/c ID:179363. Also it was disconnected before completion of full advance rent period, and they refuses to refund balance amount. Chor! @OnSpectraCare
-
Vishal
(@VishalStillking) reported
@OnSpectra Hello this has been going since yesterday. Whole night service was down and tonight as well. It's happening almost every week. Please let me know if I should continue with spectra or move to another wifi service provider.
-
Anish Malik
(@AnishMa05606450) reported
@OnSpectraCare @OnSpectra Still no resolution to this issue despite calling the customer care numerous times. There's no progress. Stop harassing your customers. Wonder how many other customers like me are harassed like this. Spectra sitting on top of all that money they ought to release.
-
Pragati Rai
(@raipragati) reported
@OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?
-
Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
-
SilkRoute
(@khanijau) reported
@OnSpectra Please update on SR 21022907048 Account 178998 Again reasserting. You did not have to make false promises of upgrading wifi modems to have customers shift to higher plans. Please admit it was a gimmick and close the issue.
-
Vishal
(@VishalStillking) reported
@uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.
-
Abhay Shah
(@FuzzyWriter) reported
@OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.
-
R Arvind
(@RoArvindS3) reported
@OnSpectra third class network. I would not recommend this to anyone.
-
Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.
-
Nancy Sharma
(@justsayingnancy) reported
@OnSpectra we’re sick and tired of complaining for bad Internet and service. If you can’t fix it then please take your stuff and leave!
-
PRAVARSHAN SHUKLA
(@pravarshan1289) reported
@OnSpectra Hi Team, It's quite frustrating being a customer of your services, I have been following up continuously since 4 days,and in response your team has closed my request twice without any resolution . Please let me know according to your how many calendar days are there in 48 hours.
-
deepak
(@dj_bgl_25) reported
@OnSpectra very pathetic customer care service...most of the time they even don't know what the pain customer is going thru.
-
Lalata Indu Sahu
(@jitu059) reported
@OnSpectra You guys give connection within 2 days, but when there is a need of disconnection, you take months and still charge to customer. Is it not unethical and crime from consumer point of view? @ConsumerCom
-
Anish Malik
(@AnishMa05606450) reported
@OnSpectra Anyone looking to terminate spectranet services, PLZ READ THIS BEFORE SO THAT YOU DON'T GET CHEATED BY SPECTRANET. I had raised a request for termination of services. This was done before end of my billing cycle so as to avoid extra charges. However,to my surprise...
-
Varun Mirchandani
(@beingmirchi) reported
Hey @OnSpectra My internet has been down since the evening. Your service team stated that the engineer will contact me around 10pm but I haven't received any calls from them. Plz can u check and get the issue resolved ASAP?
-
NOOR MOHAMMED
(@Noormohd0728) reported
@OnSpectra Already given 9 month advance cannot change now. Worst experience
-
KUNDAN SRIVASTAVA
(@kundansriv) reported
@OnSpectra I paid amount on 19th Feb and they committed to install the internet on 20th Feb morning. Still installation not done and ur local executive not picking the call. Request you to cancel the order and initiate the refund. I have multiple options to choose.
-
Vishal
(@VishalStillking) reported
@OnSpectra There are two societies in my area which is facing this same issue, and you guys have assigned just one technician. Can you please fix this urgently. Or let me know how much time or days this will continue, so that I can look for alternative.
-
Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare has been more than 3 days since the problem highlighted and more than 2 hours since I re-shared my contact. but no revert so far from spectra
-
Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
-
Vishal
(@VishalStillking) reported
@OnSpectra @OnSpectraCare @OnSpectra One technician came but again after an hour same issue. I am working from home this is very urgent. Please resolve this ASAP. I am sharing my contact details in DM.
-
Rohit Verma
(@rohit_verma1) reported
@OnSpectraCare Thankyou for again pasting the reply template without reading the complaint... My name is not Deepak and I need a more clearer timeline rather than “sometime” which means can you please tell me a DATE by when i can expect to receive the refund of my deposit!! @uditm @OnSpectra
-
Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare worst consumer care I have come across is by Spectra @uditm