Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Wi-fi (33%)
• Total Blackout (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.

City	Problem Type	Report Time
Delhi	Internet	16 days ago
Bengaluru	Internet	1 month ago
Bengaluru	Wi-fi	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Wi-fi	3 months ago
Bengaluru	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 1 minute ago from New Delhi, Delhi

  No technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare

• 
  Ajay Nahar (@AjayNahar3) reported 3 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  Tanveer Masood (@tanveer2412) reported 4 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  Kanwar Anand (@spacey_december) reported 4 minutes ago

  @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

• 
  Tushar Sharma (@TusharS95259847) reported 5 minutes ago

  @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

• 
  Dj Haulix (@amritbaruah18) reported 5 minutes ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  Shubhchintak (@Shubhchintak18) reported 6 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 11 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Chandler Bing! 🚩 (@TheRainPoet) reported 15 minutes ago

  @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

• 
  Hunter Pandey (@Hunter01803607) reported 17 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 19 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Swapnil S (@swaps_2k1) reported 24 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  Sabyasachi Paikaray (@oraclesabya) reported 28 minutes ago

  @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

• 
  PRITAM (@PRITAMlucky03) reported 28 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  प्रतीक || prateek (@gulati_prateek) reported 29 minutes ago

  @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

• 
  Kanwar Anand (@spacey_december) reported 32 minutes ago

  @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

• 
  Siddhant Singh (@siddysin) reported 32 minutes ago

  .@OnSpectra is not working yet again.

• 
  The Chartist (@TheChartist8) reported 35 minutes ago

  @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

• 
  pramod (@P____D____) reported 36 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  Tony Benoy (@TonyBenoy) reported 37 minutes ago

  @OnSpectra please help😭

• 
  Mudit Sinha (@mdtsinha) reported 39 minutes ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 39 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 42 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  PRITAM (@PRITAMlucky03) reported 43 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  abhishek bhasin (@Abhishek5133) reported 45 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 46 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Sandeep (@Sandeep12710294) reported 46 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  Abhishek Verma (@mrcreatist) reported 51 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 53 minutes ago

  @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

• 
  Tushar Anand (@TushDeMort) reported 58 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down