Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (43%)
• Total Blackout (43%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Bengaluru, and Hyderabad.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	6 days ago
Bengaluru	Internet	8 days ago
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Total Blackout	1 month ago
Hyderabad	Internet	2 months ago
Noida	Total Blackout	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pramod (@P____D____) reported 1 minute ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  Dj Haulix (@amritbaruah18) reported 1 minute ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  Samyak Jain (@technofireyt) reported 7 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 10 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 11 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  Sandeep (@Sandeep12710294) reported 21 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  Shubhchintak (@Shubhchintak18) reported 21 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 22 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Arpit Trivedi (@Alwaysbangon) reported 30 minutes ago

  @OnSpectra Horrible Services ,Pathetic customer care Why do you take immediate action for a new connection and 20 days for a disconnection ? Why should 1 pay extra for that 20 days ? Where are your ethics on customer support??

• 
  Nitin Kaushik (@itsNitinKaushik) reported 30 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 33 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Tushar Anand (@TushDeMort) reported 35 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 35 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Priyank Jain (@CEOBinarysoft) reported 35 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Phalin (@PhalinShah) reported 36 minutes ago

  @OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 39 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  Kunal Jain (@Jainkkunal10) reported 41 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

• 
  Sharad (@chaustsher) reported 42 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  somvanshi arun singh (@Somvanshi_s) reported 43 minutes ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  Vaibhav (@iVaibhavKaushal) reported 43 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  ANIMESH RAJPUT (@Rajput8619) reported 46 minutes ago

  @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

• 
  pramod (@P____D____) reported 47 minutes ago

  @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

• 
  PRITAM (@PRITAMlucky03) reported 47 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Neeraj Mehta (@neermehta1) reported 49 minutes ago

  Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

• 
  Ashish Narang (@narang_babu) reported 50 minutes ago

  @OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!

• 
  deepak (@dj_bgl_25) reported 51 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  yogesh agarwal (@EvilYogiBear) reported 51 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  prashant (@suman1980met) reported 59 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

• 
  Unsocially M'idiotic (@m_idiotic) reported 60 minutes ago

  @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

• 
  Krishna Rai (@krish_rai) reported 60 minutes ago

  @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon