Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (67%)
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Wi-fi (17%)
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TV (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
TV | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Mysore |
Wi-fi | |
| New Delhi |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Nitish Verma
(@nitish41) reported
@OnSpectra @OnSpectraCare - can anyone look into my issue?
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confused_bong
(@d_arindam) reported
@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
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Detached Soul
(@PJharii) reported
@OnSpectra Need help regarding connection.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Akshat Chadha
(@Chadha_Inc) reported
@OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.
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Amit
(@Amitvuts) reported
Never trust of @OnSpectra customer support they will say 1 hour and will take a week..
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sameer ahmed
(@sammiee_samir) reported
@OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢
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Tushar Sharma
(@TusharS95259847) reported
@OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league
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Karthik M S
(@m_s_karthik) reported
@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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Hunter Pandey
(@Hunter01803607) reported
@thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.
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Kanwar Anand
(@spacey_december) reported
@OnSpectra 2328015 CAN - not working and giving a lot of issues.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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Swapnil Jagtap
(@Swap_Jags) reported
@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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ad_das
(@d_arindam) reported
@OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system
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Amit
(@Amitvuts) reported
@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Shubhchintak
(@Shubhchintak18) reported
I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Eeshan Khan
(@khan_eeshan) reported
@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.
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Nitish Verma
(@nitish41) reported
@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
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Anil
(@anilbudhraja) reported
@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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Shubhang Jain
(@shubhcjain) reported
@OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Neutral Isolated Gaseous atom
(@diabolicalorg) reported
@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji
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Nidhi Chaudhary
(@thenidhii) reported
from
Delhi, National Capital Territory of Delhi
What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Nikita Tandon
(@nikitatandon44) reported
@OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.
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Unsocially M'idiotic
(@m_idiotic) reported
@thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.
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Sandeep
(@Sandeep12710294) reported
@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Prashant
(@prashant_katara) reported
@OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding
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Nitish Verma
(@nitish41) reported
@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.