Spectra service status: outage reports and connection issues
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Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Total Blackout (60%)
- Internet (40%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, and Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 28 days ago |
|
Chhindwāra
|
Total Blackout | 28 days ago |
|
Hyderabad
|
Internet | 2 months ago |
|
Noida
|
Total Blackout | 2 months ago |
|
Delhi
|
Internet | 3 months ago |
|
Raipur
|
5 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom Can't even register my complaint
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Nitish Verma (@nitish41) reported@OnSpectra @OnSpectraCare - can anyone look into my issue?
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Dj Haulix (@amritbaruah18) reported@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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Naveen Jain S L (@naveenjainsl) reported@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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Dinesh Parashar (@DineshParas) reported@OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.
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Detached Soul (@PJharii) reported@OnSpectra Need help regarding connection.
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Vivek Sengupta (@vsengupta) reported@OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare
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Kunal Jain (@Jainkkunal10) reported@OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.
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Anand Srivastava (@anand2009) reported@OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.
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deepak (@dj_bgl_25) reported@OnSpectra my internet is not working .. CAN - 166866
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ad_das (@d_arindam) reported@OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system
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Vijay Vaidyanathan (@vvijay26) reportedSpectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice
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ANIMESH RAJPUT (@Rajput8619) reported@OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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yogesh agarwal (@EvilYogiBear) reportedWorst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk
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Swagat Naik (@SwagatNaik15) reported@OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .
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Sundar Subramanian (@sundarsubr) reported@OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.
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Vivek Sengupta (@vsengupta) reported@OnSpectraCare There is a huge problem if your internet service keeps breaking down. @OnSpectra
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amit khare (@amitkha26204585) reported@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?
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Dj Haulix (@amritbaruah18) reported@OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.
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Subhash S M (@subhaash2012) reported@OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.
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Anay Rai (@anay9213) reported@OnSpectra worst services ever I seen, on daily basis it’s services down.
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Amit (@Amitvuts) reportedNever trust of @OnSpectra customer support they will say 1 hour and will take a week..
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Kanwar Anand (@spacey_december) reported@OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiIn a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Himanshu Kaushal (@suryavanshi999) reported@thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.
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Kunal (@kunal_lalvani) reported@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.