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Spectra

Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Total Blackout (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, Noida, and Delhi.

CityProblem TypeReport Time
Chhindwāra Total Blackout 10 hours ago
Chhindwāra Total Blackout 10 hours ago
Hyderabad Internet 19 days ago
Noida Total Blackout 28 days ago
Delhi Internet 2 months ago
Raipur E-mail 4 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • naveenjainsl
    Naveen Jain S L (@naveenjainsl) reported

    @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

  • amitkha26204585
    amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • Sudripto
    $udr!pt0$$ (@Sudripto) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom Can't even register my complaint

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • sundarsubr
    Sundar Subramanian (@sundarsubr) reported

    @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • prashantgaur_
    Prashant Gaur (@prashantgaur_) reported

    @OnSpectra Internet not working. Pl call 9811661554

  • krish_rai
    Krishna Rai (@krish_rai) reported

    @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon

  • PJharii
    Detached Soul (@PJharii) reported

    @OnSpectra Need help regarding connection.

  • kunal_lalvani
    Kunal (@kunal_lalvani) reported

    @OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • m_idiotic
    Unsocially M'idiotic (@m_idiotic) reported

    @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • chaustsher
    Sharad (@chaustsher) reported

    @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

  • ChandanMasai
    Chandan Mukherjee (@ChandanMasai) reported

    @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

  • i_sudhanshujain
    Sudhanshu Jain (@i_sudhanshujain) reported

    @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • EvilYogiBear
    yogesh agarwal (@EvilYogiBear) reported

    If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra @OnSpectraCare - can anyone look into my issue?

  • Varunw
    Varun Wadhera (@Varunw) reported

    @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

  • mhnraj410
    mohan raj (@mhnraj410) reported

    @OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.

  • mrcreatist
    Abhishek Verma (@mrcreatist) reported

    @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

  • danish2016
    Mohammad Danish (@danish2016) reported

    @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.