Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (60%)
• Internet (20%)
• Wi-fi (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Wi-fi	2 months ago
Bengaluru	Internet	2 months ago
Chhindwāra	Total Blackout	3 months ago
Chhindwāra	Total Blackout	3 months ago
Hyderabad	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sundar Subramanian (@sundarsubr) reported 8 seconds ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  Nitish Verma (@nitish41) reported 31 seconds ago

  @OnSpectra @OnSpectraCare - can anyone look into my issue?

• 
  Abhishek Das (@abhidauly) reported 51 seconds ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 2 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 3 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Chandler Bing! 🚩 (@TheRainPoet) reported 6 minutes ago

  @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

• 
  yogesh agarwal (@EvilYogiBear) reported 7 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  pramod (@P____D____) reported 10 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  Amit (@Amitvuts) reported 12 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  ANIMESH RAJPUT (@Rajput8619) reported 12 minutes ago

  @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 13 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Detached Soul (@PJharii) reported 14 minutes ago

  @OnSpectra Need help regarding connection.

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 15 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 22 minutes ago

  Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!

• 
  Priyank Jain (@CEOBinarysoft) reported 22 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Bhaskar (@Bhaskar02884034) reported 22 minutes ago

  @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

• 
  Sumit Kumar Singh (@Sumitks) reported 22 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  Udit Gaur (@UditGaur07) reported 28 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  Tushar Anand (@TushDeMort) reported 30 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Phalin (@PhalinShah) reported 31 minutes ago

  @OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?

• 
  pramod (@P____D____) reported 32 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  PRITAM (@PRITAMlucky03) reported 34 minutes ago

  @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 36 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Prashant (@prashant_katara) reported 38 minutes ago

  @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 39 minutes ago from Delhi, Delhi

  In a fairly competitive market of #internet service providers - offering lip service with issue redressal when #internetdown will not work @OnSpectra

• 
  deepak (@dj_bgl_25) reported 40 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  Ashish Kumar (@Ashish_feels) reported 45 minutes ago

  @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

• 
  RVknight (@RV2206) reported 50 minutes ago from PETROL BUNK ORR, Karnataka

  @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

• 
  Abhishek Verma (@mrcreatist) reported 59 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Vaibhav (@iVaibhavKaushal) reported 60 minutes ago

  @OnSpectra Worst Service. Pathetic Service.