Spectra Outage

Is Spectra having an outage right now?

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

 No problems detected at Spectra

Spectra problems in the last 24 hours

Spectra  Outage Chart

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 60.00% Internet
  • Wi-fi 30.00% Wi-fi
  • Total Blackout 10.00% Total Blackout

Spectra Outage Map

The most recent outage reports and issues originated from Delhi, Chennai, Gurgaon, Pune, Bengaluru, Mumbai, New Delhi, PETROL BUNK ORR and Hadapsar.

Delhi Internet
Chennai Wi-fi
Delhi Internet
Pune Internet
Pune Wi-fi
Bengaluru Internet

Spectra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:
  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra This is the 3rd time you guys are raising SR in last 4 days. However issue is not solved with previous 2 SR's. Raising SR is not helping me!

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra This is the 3rd time you guys are raising SR in last 4 days. However issue is not solved with previous 2 SR's. Raising SR is not helping me!

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra This is the 3rd time you guys are raising SR in last 4 days. However issue is not solved with previous 2 SR's. Raising SR is not helping me!

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra This is the 3rd time you guys are raising SR in last 4 days. However issue is not solved with previous 2 SR's. Raising SR is not helping me!

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra @consaff @jagograhakjago This is the 3rd time you guys are raising SR in last 4 days. However issue is not solved with previous 2 SR's. Raising SR is not helping me!

  • sohelk002 Sohel Kureshi (@sohelk002) reported

    @OnSpectra @OnSpectraCare Still haven't received any report of resolution or any technical assistance very pathetic service.

  • venkatrsj Venkat RSJ (@venkatrsj) reported

    @OnSpectra Can you please provide uninterrupted service for 15 mins at a time. Work is getting effected because of these regular intermittent disconnection's.

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectraCare @OnSpectra my account Id is 005720 everyday internet down SR is resolved and new one created without resolving it. My internet is down from 22nd March

  • sohelk002 Sohel Kureshi (@sohelk002) reported

    @OnSpectra @OnSpectraCare It's been 2 hours since I send you my details and still haven't received any response from you , This is really bad customer experience.

  • sohelk002 Sohel Kureshi (@sohelk002) reported

    @OnSpectra From 20th March our internet is not working in pimple Saudagar Pune. We have raised repeated SR (SR20032504117) and tried calling customer care but still limited response and assurances this is really frustrating and irritating in this difficult times when it's needed the most.

  • kiloalpha27 kaushik (@kiloalpha27) reported

    @OnSpectra have been on hold for 45 mins now with customercare no response.i understand there is limited staffing given the situation but i need my internet working.its been more than 24 hours i raised a ticket.i need to work this evening and its critical that you fix my internet

  • kiloalpha27 kaushik (@kiloalpha27) reported

    @OnSpectra have been on hold for 45 mins now with customercare no response.i understand there is limited staffing given the situation but i need my internet working.its been more than 24 hours i raised a ticket.i need to work this evening and its critical that you fix my internet

  • Anirudh62969201 Anirudha_ (@Anirudh62969201) reported

    @OnSpectra We are continuously facing outage of broadband service in Wakad, Pune area. It's more than 2 days now. Can you help.

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra Its been over 3 days now, still my internet is not working and spectra customer care is not doing any thing!! Don't trust spectra guys....they just raise SR, and don't do anything!!! I am not able to wfh due to this shit ISP. Worst decision by me to opt for Spectra!! Its a scam.

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectra @OnSpectraCare my account id is 005720 and is down since 22nd March and still not resolved. I stay at pimple saudagar Pune - Amit

  • Rajeshwarp2002 RP (@Rajeshwarp2002) reported

    @OnSpectra Hi, there is internet outage in home. My account number is Account ID -145287. My registered mobile number is 8884942316. It's down from today afternoon 12. The internet LED is not blinking. Call center is not answering. Please look into it. My work is over internet

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectraCare @OnSpectra my internet is down for more than a week tickets are being resolved without fixing them this is the one worst service I have seen in pimple saudagar area in time of need - Amit

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectra my internet is down for more than a week tickets are being resolved without fixing them this is the one worst service I have seen in pimple saudagar area in time of need

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectra why my second service request like SR20032503465 are marked resolved when the issue of my internet down is not resolved now for more than a week

  • isharoy isha roy (@isharoy) reported

    @OnSpectra @OnSpectraCare Internet not working within my society and premise. Plz luk on urgency. These days wfh is everywhere and services going impact

  • gauravampire Apoorv Gaurav (@gauravampire) reported

    @OnSpectra @OnSpectraCare this is what you provide customer experience in such situation where we are relying on you for Internet. Worst service, post this #lockdown situation and #IndiaFightsCorona first thing will be changing my ISP. fed up with your service now.

  • ptomar25 Choudhary Prakash Singh Tomar (@ptomar25) reported

    @OnSpectra I can DM you all the details if needed. Request you to go ahead and cancel my connection and refund me the complete amount. Your team is a bunch of liars who knowns only to con the customers. (3/3)

  • ptomar25 Choudhary Prakash Singh Tomar (@ptomar25) reported

    @OnSpectra I raised a complaint request also. Complaint number is SR20032506559. They said I will receive a call within 48 hours which I didn't receive till today. Your sales person made false promises. Now your team is taking boon of the situation and not replying. (2/3)

  • AmsterdamDavies Amsterdam Davies (@AmsterdamDavies) reported

    @OnSpectra I have raised SR20032506342 for link being down in Vaishali, Ghaziabad. I have tried various means of communication but still haven't received any communication. I know times are tough but at least you could reply to my tweets or messages, or look into it remotely. Please help.

  • tweet2tyagi Abhishek Tyagi (@tweet2tyagi) reported

    @OnSpectraCare @OnSpectra Can someone please call me I got the reason, your third party vendor who manages the network ( starlight i guess) didn't receive the request to upgrade the plan.

  • BanwarKarnik Sudipta Banwar Karnik (@BanwarKarnik) reported

    @OnSpectraCare @OnSpectra waiting to hear from you. My internet is not working and I need urgent help. Please get in touch

  • BanwarKarnik Sudipta Banwar Karnik (@BanwarKarnik) reported

    @OnSpectraCare @OnSpectra our internet is down. No one is picking up at customer care. Need immediate assistance. Have to work from home. Please help.

  • BanwarKarnik Sudipta Banwar Karnik (@BanwarKarnik) reported

    @OnSpectra our internet is down. No one is picking up at customer care. Need immediate assistance. Have to work from home. Please help.

  • shailoza86 Shail Oza (@shailoza86) reported

    @OnSpectra Internet is not working from 4 days and nobody is doing anything. Raised multiple compliant mails. Complaints are getting auto closed. On calls nobody is responding. PATHETIC SERVICE !! CONSIDER THIS AS MY DISCONNECTION NOTICE. ALSO SENT MAIL FOR THE SAME.

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra Shame on Spectra Customer Care Service. You guys are not even able to solve a Link Down issue from past 2 days. Pathetic service from @OnSpectra No one receives call on customer care too. They just extend the ERT every time. Facing internet issue for over 48 hours now!!!

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectraCare @OnSpectra Shame on Spectra Customer Care Service. You guys are not even able to solve a Link Down issue from past 2 days. Pathetic service from @OnSpectra No one receives call on customer care too. They just extend the ERT every time. Facing internet issue for over 48 hours now!!!

  • mukuluppal Mukul Uppal (@mukuluppal) reported

    @OnSpectra My issue has not been resolved yet and no one called or contacted me too. Please call me as I have temporarily fixed me internet but it's not a sure shot solution. SR20032506313

  • SumitGarg327 Sumit Garg (@SumitGarg327) reported from Gurgaon, State of Haryāna

    @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

  • amtuanand amit anand (@amtuanand) reported

    @OnSpectra My Spectranet is down since 22March and I am finding very difficult as I am in IT and have to work from home the ticket has been open for a week and no resolution the service request is SR20032503465 pls help to resolve it as no one is picking up phone in call centre

  • onkarkanade onkar kanade (@onkarkanade) reported

    @OnSpectra , since last one week Spectra is not working in sanskriti, Wakad, pune. Customer care no is not going through. Please check and get it fixed on priority.

  • AmsterdamDavies Amsterdam Davies (@AmsterdamDavies) reported

    @OnSpectraCare hi, my WiFi is down since day before yesterday i.e 28th March in Vaishali, Ghaziabad. Service request is SR20032506342. Please look into it @OnSpectra

  • PravinDahale Pravin Dahale (@PravinDahale) reported

    @OnSpectraCare @OnSpectra Since last 1 day Internet is not working for CAN-219454. Raised complaint SR20032506389 on app and it was marked as resolved without resolving the issue. Unable to connect with CC on call or chat even after hours of waiting. Pls resolve new SR20032506628

  • PravinDahale Pravin Dahale (@PravinDahale) reported

    @OnSpectraCare @OnSpectra Since last 1 day Internet is not working for CAN-219454. Raised complaint SR20032506628 on app and it was marked as resolved without resolving the issue. Unable to connect with CC on call or chat even after hours of waiting. Pls resolve new SR20032506628

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectra @OnSpectraCare Escalation time was 27th march 5.30pm nd it is still not working.

  • saikatnextd Saikat Dutta (@saikatnextd) reported

    @OnSpectraCare @OnSpectra #internet is down since morning. I am raising requests from app and without attending, you guys are closing the request down........

  • 21stcentdrummer Sumir Tiwari (@21stcentdrummer) reported

    (2/4) Our Internet service provider, @OnSpectra has been lying to us that the Internet will get fixed by the end of the day since the last 4 days. Other Internet service providers in the area are not ready to install a new connection or fix existing connections.

  • koshti25 Saurabh Koshti (@koshti25) reported

    @OnSpectra Hi, since 26th March 6AM, my internet has stopped working. SR20032506222 As an IT associate we completely have to rely on internet for WFH at these times. Please get the Link Down issue resolved by today.

  • gangeya26 Gangeya Bhagwat (@gangeya26) reported

    @OnSpectra @OnSpectraCare no use of sharing the contact details...as poor support as from the customer care...or rather customer not care... FRUSTRATING !!!

  • tweet2tyagi Abhishek Tyagi (@tweet2tyagi) reported

    @OnSpectraCare @OnSpectra @OnSpectra, @OnSpectraCare So now started getting lower speed around 60-70Mbps ( though i asked for 500Mbps plan) please revert to my original 100Mbps plan so that I can atleast get 80Mbps as i yse to get earlier. new bill is generated with raised charges please revert it or fix.

  • AmsterdamDavies Amsterdam Davies (@AmsterdamDavies) reported

    @OnSpectra hi Spectra, my Internet service is not working at all. Have raised request SR20032506342. Please look into it. I know it's tough but thanks.

  • arjunaggarwal07 Arjun Aggarwal (@arjunaggarwal07) reported

    @OnSpectraCare @OnSpectra @TRAI @DoT_India have spectra internet. It is not working. Customer care not picking up the phone. No response from company. CAN ID - 206962. SR# SR20032505951. How long we have to stay indoors without net. Pathetic service.

  • gangeya26 Gangeya Bhagwat (@gangeya26) reported

    @OnSpectra there is nothing seamless in Pimple saudagar Pune, just 3-4 km away from Wakad, Pune. WORST Service Of All. BIG REGRET !!!

  • gangeya26 Gangeya Bhagwat (@gangeya26) reported

    @OnSpectra @OnSpectraCare whts wrong with ur support in Pimple Saudagar, Pune , I see daily update in resolution Due Date. Can't u guys update once tht d issue will nt be resolved in 5 days. PATHETIC | UNPROFESSIONAL

  • parihar156 Ankit Parihar (@parihar156) reported

    @OnSpectra Can anyone from spectra confirm If installation will be done today. Its been 3 days now waiting. I understand the Situation but I think Internet services are exempted... Please help. I am at shushant Lok Phase I , C block.

  • Arvind26360639 Arvind (@Arvind26360639) reported

    @OnSpectra MY internet is not working. Can you please help me out..

  • iamajayycharak A jayy Charak (@iamajayycharak) reported

    @OnSpectra hi I want to buy a connection Can you help me with a number where I can connect to speak about this. Am from Delhi

  • rahulphadnis9 Rahul phadnis (@rahulphadnis9) reported

    @OnSpectra can some please help me resolve this issue. I have been facing this since yesterday.not able to reach you customer care. Please help me out.

  • slimeshifter12 Sumit Kumar (@slimeshifter12) reported

    @OnSpectra Hi, My internet is not working since today morning, called customer care, got to know that there's fiber issue with my link. Pls help in restoring. Location is Kunal Icon Road (Pune) I understand these are trying times and we all have to work together. #covidlockdown

  • OnkarPansare Onkar12 (@OnkarPansare) reported

    @OnSpectra My internet link is down from last 5 days. Still it is not working.Tried so many calls to helpline and no support as of now. I need some resolution from your team ASAP.#SR20032503726 #SR20032502995 #Frustrated

  • sakshamag Saksham Agarwal (@sakshamag) reported

    @OnSpectra @OnSpectraCare It has been repaired. Thanks a lot for the swift service in such testing times!

  • sakshamag Saksham Agarwal (@sakshamag) reported

    @OnSpectra @OnSpectraCare My internet is down. I completely understand it is tough for you guys, but still if possible, it is a sincere request if you could please look into the issue. The account ID is : 194351.

  • offaudio Shivil Bhasin (@offaudio) reported

    @OnSpectra hi my internet is not working. Please check dm

  • Vijen_Khemnar Vijendra Khemnar (@Vijen_Khemnar) reported

    @OnSpectra Extremely frustrated on spectra service.Issue no SR20032500507.Internet is not working and every time issue request is closed without even checking at customer end. Raised request on 20/03/20 5.15 pm,20/03/20 6.44 pm,20/03/20 9.34 pm,21/03/20 12.30 pm,21/03/20 4.11 pm

  • shiniradhakrish shini radhakrishnan (@shiniradhakrish) reported

    @OnSpectra I have raised for a service request for reactivation for my spectra connection. to get internet connection for wfh. They haven't done in past 3 days. Spectra net internet provides the worst service.

  • ajuto vipul singh (@ajuto) reported

    @OnSpectra In such crisis situation where work from home , internet not working for past 24 hrs. SR20032500287.. Why spectra internet cant be up continously for at least 10 days. Every week some problem