Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (33%)
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Wi-fi (33%)
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E-mail (11%)
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Total Blackout (11%)
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TV (11%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon, Bengaluru and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Pritam Prit
(@pritamsvu) reported
Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855
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Shubhchintak
(@Shubhchintak18) reported
I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Sandeep
(@Sandeep12710294) reported
@OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..
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Amit
(@Amitvuts) reported
@OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person
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confused_bong
(@d_arindam) reported
@OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra
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amit khare
(@amitkha26204585) reported
@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?
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Prashant
(@prashant_katara) reported
@OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding
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Detached Soul
(@PJharii) reported
@OnSpectra Need help regarding connection.
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Ayan Banerjee
(@ayanbanerjee07) reported
Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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Amit
(@Amitvuts) reported
Never trust of @OnSpectra customer support they will say 1 hour and will take a week..
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Chinmay Vivek 🇮🇳
(@ChinmayVivek) reported
@OnSpectra how manage to provide this worst service Every day the internet is down
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sameer ahmed
(@sammiee_samir) reported
@OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢
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Karthik M S
(@m_s_karthik) reported
@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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Swapnil Jagtap
(@Swap_Jags) reported
@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Abhishek Das
(@abhidauly) reported
@OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this
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Nitish Verma
(@nitish41) reported
@OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Priyank Jain
(@CEOBinarysoft) reported
@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Nitish Verma
(@nitish41) reported
@OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.
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Nikita Tandon
(@nikitatandon44) reported
@OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.
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Abhinay Bajpai
(@AbhinayBajpai) reported
@OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562
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Kanwar Anand
(@spacey_december) reported
@OnSpectra 2328015 CAN - not working and giving a lot of issues.
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Akshat Chadha
(@Chadha_Inc) reported
@OnSpectra cant raise service request on app and call. Internet not working. Please get this fixed.
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Eeshan Khan
(@khan_eeshan) reported
@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.
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Anil
(@anilbudhraja) reported
@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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Kunal
(@kunal_lalvani) reported
@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.
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Tushar Sharma
(@TusharS95259847) reported
@OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league