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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 57% Total Blackout (57%)
  • 29% Internet (29%)
  • 14% Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

CityProblem TypeReport Time
Chhindwāra Total Blackout 15 days ago
Chhindwāra Wi-fi 1 month ago
Bengaluru Internet 1 month ago
Chhindwāra Total Blackout 2 months ago
Chhindwāra Total Blackout 2 months ago
Hyderabad Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhaskar02884034
    Bhaskar (@Bhaskar02884034) reported

    @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra @NetflixIndia Worst Service. Pathetic Service.

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra - Poor service since long, need disconnection after using services since years. -Deco router provided to new customer but not me. - data capping is still there not on other carriers - slow speed and no permanent resolution yet. Tired to making complaints too.

  • shubhcjain
    Shubhang Jain (@shubhcjain) reported

    @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

  • Adityatyagi15
    Aditya tyagi (@Adityatyagi15) reported

    @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

  • thenidhii
    Nidhi Chaudhary (@thenidhii) reported from Delhi, Delhi

    What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • prashantgaur_
    Prashant Gaur (@prashantgaur_) reported

    @OnSpectra Internet not working. Pl call 9811661554

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • m_s_karthik
    Karthik M S (@m_s_karthik) reported

    @OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.

  • sunny9k
    Sunny (@sunny9k) reported

    @OnSpectra help

  • Hunter01803607
    Hunter Pandey (@Hunter01803607) reported

    @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

  • Amitvuts
    Amit (@Amitvuts) reported

    @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

  • sammiee_samir
    sameer ahmed (@sammiee_samir) reported

    @OnSpectra pathetic service by u. In last 10 days this is 2nd times wen ur link is down nd now tat is also increased from 2hrs to 12 hrs.😢

  • eshwar_n
    Eshwar Natarajan (@eshwar_n) reported

    @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

  • ShivaKumarKA
    shivakumar (@ShivaKumarKA) reported

    @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • sunandaraoerdem
    Sunanda Rao-Erdem (@sunandaraoerdem) reported

    @OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • m_idiotic
    Unsocially M'idiotic (@m_idiotic) reported

    @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

  • anay9213
    Anay Rai (@anay9213) reported

    @OnSpectra worst services ever I seen, on daily basis it’s services down.

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • ChinmayVivek
    Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported

    @OnSpectra how manage to provide this worst service Every day the internet is down

  • sundarsubr
    Sundar Subramanian (@sundarsubr) reported

    @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

  • tanveer2412
    Tanveer Masood (@tanveer2412) reported

    @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

  • Shubhchintak18
    Shubhchintak (@Shubhchintak18) reported

    I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA