Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (50%)
• Internet (33%)
• Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	19 days ago
Chhindwāra	Wi-fi	1 month ago
Bengaluru	Internet	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik M S (@m_s_karthik) reported 21 seconds ago

  @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

• 
  Dinesh Parashar (@DineshParas) reported 1 minute ago

  @OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 2 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Arpit (@arpitbond131) reported 5 minutes ago

  @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 7 minutes ago from New Delhi, Delhi

  No technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare

• 
  Shashank (@Shashank141985) reported 7 minutes ago

  @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

• 
  Vivek E A (@Vivekea1) reported 8 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

• 
  Swagat Naik (@SwagatNaik15) reported 13 minutes ago

  @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

• 
  Pradeep Gupta (@pradeepgupta102) reported 17 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  prashant (@suman1980met) reported 18 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

• 
  r3dinfo (@r3dinf0) reported 19 minutes ago

  @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

• 
  abhijit dutta (@adutta11) reported 26 minutes ago

  @OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2

• 
  Ria (@paracetanmol__) reported 27 minutes ago

  @thenidhii @OnSpectra @JioCare Please help her 😌

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 29 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Swapnil S (@swaps_2k1) reported 33 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 35 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  Profit_Swing (@S_garg83) reported 36 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Vaibhav (@iVaibhavKaushal) reported 37 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 38 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  Kratika Gupta (@kratikagupta24) reported 39 minutes ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Sumit Kumar Singh (@Sumitks) reported 41 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 45 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  PRITAM (@PRITAMlucky03) reported 47 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  PRITAM (@PRITAMlucky03) reported 47 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  Sharad (@chaustsher) reported 47 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 50 minutes ago from Delhi, Delhi

  When working from home if @OnSpectra internet service becomes such a moving target it’s real harassment for the customer.

• 
  Eeshan Khan (@khan_eeshan) reported 54 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  $udr!pt0$$ (@Sudripto) reported 55 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 58 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  abhishek bhasin (@Abhishek5133) reported 60 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987