Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (57%)
• Internet (29%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	5 hours ago
Chhindwāra	Wi-fi	16 days ago
Bengaluru	Internet	19 days ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meghnaa (@meghnaa09) reported 4 minutes ago

  @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

• 
  r3dinfo (@r3dinf0) reported 5 minutes ago

  @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

• 
  abhishek bhasin (@Abhishek5133) reported 6 minutes ago

  @OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra

• 
  Swapnil S (@swaps_2k1) reported 8 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  Sumit Kumar Singh (@Sumitks) reported 12 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  Varun Wadhera (@Varunw) reported 12 minutes ago

  @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?

• 
  Kratika Gupta (@kratikagupta24) reported 14 minutes ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Priyank Jain (@CEOBinarysoft) reported 14 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 16 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Varun Wadhera (@Varunw) reported 21 minutes ago

  @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

• 
  Mohammad Danish (@danish2016) reported 21 minutes ago

  @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

• 
  Eeshan Khan (@khan_eeshan) reported 23 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  Dj Haulix (@amritbaruah18) reported 24 minutes ago

  @OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.

• 
  Dj Haulix (@amritbaruah18) reported 25 minutes ago

  @OnSpectra Your after sale service is terrible. You only just care about increasing the sales, don’t give a Dammm about your customer’s problem.

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 25 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  mohan raj (@mhnraj410) reported 25 minutes ago

  @OnSpectra I have already requested for disconnection of services with you guys. I have also denied for change in ownership. I just want my services to be cancelled. I can’t keep responding to 100s of your calls. Can you cancel my services for gods sake.

• 
  PRITAM (@PRITAMlucky03) reported 26 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Ajay Nahar (@AjayNahar3) reported 30 minutes ago

  @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

• 
  Anay Rai (@anay9213) reported 34 minutes ago

  @OnSpectra worst services ever I seen, on daily basis it’s services down.

• 
  Siddhant Singh (@siddysin) reported 38 minutes ago

  .@OnSpectra is not working yet again.

• 
  Aditya tyagi (@Adityatyagi15) reported 41 minutes ago

  @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

• 
  Tanveer Masood (@tanveer2412) reported 42 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  Vaibhav (@iVaibhavKaushal) reported 48 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Sharath Sathisan (@SharathVS) reported 50 minutes ago

  @OnSpectra Internet not working.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 50 minutes ago from Delhi, Delhi

  Once the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in

• 
  Sunanda Rao-Erdem (@sunandaraoerdem) reported 51 minutes ago

  @OnSpectra what is going on with your service? Every small storm disrupts your internet services for weeks. It’s damn urgent that your service team replies asap.

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 53 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  Deepu (@Deepu1403) reported 54 minutes ago

  @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

• 
  Shubhchintak (@Shubhchintak18) reported 57 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  Vivek Sengupta (@vsengupta) reported 59 minutes ago

  @OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare