Spectra Outage Report

Why is my Spectra service not working?

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spectra  Outage Chart 09/24/2023 09:50

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Will Spectra compensate me for the outage?

The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • Internet 66.67%


  • Wi-fi 16.67%


  • Total Blackout 8.33%

    Total Blackout

  • TV 8.33%


Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, Hyderabad, Indore and Bengaluru.

Loading map, please wait...
City Problem Type Report Time
IndiaDelhi Internet
IndiaHyderabad Internet
IndiaIndore Internet
IndiaDelhi Wi-fi
IndiaBengaluru Wi-fi
IndiaBengaluru Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sumitks Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

  • i_sudhanshujain Sudhanshu Jain (@i_sudhanshujain) reported

    @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

  • Sudripto $udr!pt0$$ (@Sudripto) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

  • krish_rai Krishna Rai (@krish_rai) reported

    @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon

  • PRITAMlucky03 PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • EvilYogiBear yogesh agarwal (@EvilYogiBear) reported

    Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

  • meghnaa09 Meghnaa (@meghnaa09) reported

    @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

  • spacey_december Kanwar Anand (@spacey_december) reported

    @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

  • technofireyt Samyak Jain (@technofireyt) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

  • itsNitinKaushik Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

  • naveenjainsl Naveen Jain S L (@naveenjainsl) reported

    @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

  • PRITAMlucky03 PRITAM (@PRITAMlucky03) reported

    @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

  • Bhaskar02884034 Bhaskar (@Bhaskar02884034) reported

    @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

  • SharathVS Sharath Sathisan (@SharathVS) reported

    @OnSpectra Internet not working.

  • itsNitinKaushik Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

  • chappadganju Hreem Kuttichathan (@chappadganju) reported

    @OnSpectra Spectra net is the worst connection you could get for gaming. The ping goes beyond 1000 and 200+ is normal even for 200 Mbps connections. Stay away

  • prerna_ranjan Prerna Ranjan (@prerna_ranjan) reported from Gurgaon, State of Haryāna

    @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

  • Somvanshi_s somvanshi arun singh (@Somvanshi_s) reported

    @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

  • narang_babu Ashish Narang (@narang_babu) reported

    @OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!

  • EvilYogiBear yogesh agarwal (@EvilYogiBear) reported

    If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

  • UditGaur07 Udit Gaur (@UditGaur07) reported

    @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

  • mrcreatist Abhishek Verma (@mrcreatist) reported

    @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

  • TekariwalNilesh NILESH TEKARIWAL (@TekariwalNilesh) reported

    @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

  • kratikagupta24 Kratika Gupta (@kratikagupta24) reported

    @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

  • naveenjainsl Naveen Jain S L (@naveenjainsl) reported

    @OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back

  • IVILNVRLOSE Pranesh Lingampally (@IVILNVRLOSE) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

  • neermehta1 Neeraj Mehta (@neermehta1) reported

    Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

  • Ashish_feels Ashish Kumar (@Ashish_feels) reported

    @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

  • TushDeMort Tushar Anand (@TushDeMort) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

  • TheDeshBhakt The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(