Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (25%)
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E-mail (13%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Verma
(@mrcreatist) reported
@OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.
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Udit Gaur
(@UditGaur07) reported
@saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra
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Kanwar Anand
(@spacey_december) reported
@OnSpectra 2328015 CAN - not working and giving a lot of issues.
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Kanwar Anand
(@spacey_december) reported
@OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet
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Abhinay Bajpai
(@AbhinayBajpai) reported
@OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562
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Swapnil Jagtap
(@Swap_Jags) reported
@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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aanya kaushik
(@aanya_kaushik) reported
Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom Can't even register my complaint
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Sudhanshu Jain
(@i_sudhanshujain) reported
@OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428
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Bhaskar
(@Bhaskar02884034) reported
@OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra : need to cancel my subscription. what’s the process?
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Karthik M S
(@m_s_karthik) reported
@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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Chinmay Vivek 🇮🇳
(@ChinmayVivek) reported
@OnSpectra how manage to provide this worst service Every day the internet is down
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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Ayan Banerjee
(@ayanbanerjee07) reported
Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect
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Varun Wadhera
(@Varunw) reported
@OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working
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Chandan Mukherjee
(@ChandanMasai) reported
@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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Kunal
(@kunal_lalvani) reported
@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.
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Chandler Bing! 🚩
(@TheRainPoet) reported
@OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!
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Pritam Prit
(@pritamsvu) reported
Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!
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Prashant Gaur
(@prashantgaur_) reported
@OnSpectra Internet not working. Pl call 9811661554
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855
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aanya kaushik
(@aanya_kaushik) reported
As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.
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PRITAM
(@PRITAMlucky03) reported
@TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.
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neelakantankk
(@neelakantankk) reported
@OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.
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Abhishek Das
(@abhidauly) reported
@OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this
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amit khare
(@amitkha26204585) reported
@OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?