Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Wi-fi (33%)
• Total Blackout (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.

City	Problem Type	Report Time
Delhi	Internet	12 days ago
Bengaluru	Internet	1 month ago
Bengaluru	Wi-fi	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Wi-fi	3 months ago
Bengaluru	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANIMESH RAJPUT (@Rajput8619) reported 2 minutes ago

  @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

• 
  Vaibhav (@iVaibhavKaushal) reported 3 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 4 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Swapnil S (@swaps_2k1) reported 7 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  Prerna Ranjan (@prerna_ranjan) reported 8 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Kanwar Anand (@spacey_december) reported 9 minutes ago

  @OnSpectra 2328015 CAN - not working and giving a lot of issues.

• 
  Priyank Jain (@CEOBinarysoft) reported 10 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Mohammad Danish (@danish2016) reported 12 minutes ago

  @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

• 
  Karthik M S (@m_s_karthik) reported 13 minutes ago

  @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

• 
  Sunny (@sunny9k) reported 20 minutes ago

  @OnSpectra help

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 24 minutes ago

  Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!

• 
  Vivek Sengupta (@vsengupta) reported 26 minutes ago

  @OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.

• 
  prashant (@suman1980met) reported 26 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

• 
  Kanwar Anand (@spacey_december) reported 27 minutes ago

  @OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet

• 
  Vijay Vaidyanathan (@vvijay26) reported 28 minutes ago

  Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

• 
  pramod (@P____D____) reported 30 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  Sabyasachi Paikaray (@oraclesabya) reported 31 minutes ago

  @OnSpectra why your service has become so patheic now a days .. i have logged several complaints with slow and frequent disconnections. No resolution till now and your service guys tells its problem every where and he can not solve it ... Account number: 030850 @TRAI

• 
  Prashant (@prashant_katara) reported 33 minutes ago

  @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 35 minutes ago from New Delhi, Delhi

  @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

• 
  ad_das (@d_arindam) reported 36 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  r3dinfo (@r3dinf0) reported 37 minutes ago

  @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

• 
  Vaibhav Raj Shekhar (@RVaibhav400) reported 37 minutes ago

  I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

• 
  deepak (@dj_bgl_25) reported 38 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  Naveen Jain S L (@naveenjainsl) reported 43 minutes ago

  @OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service

• 
  Mudit Sinha (@mdtsinha) reported 43 minutes ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

• 
  Shashank (@Shashank141985) reported 44 minutes ago

  @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

• 
  x pun!! (@DinkarChaubey) reported 45 minutes ago

  @OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)

• 
  Meghnaa (@meghnaa09) reported 56 minutes ago

  @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

• 
  Eeshan Khan (@khan_eeshan) reported 57 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 59 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562