Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Noida, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Total Blackout | 8 days ago |
|
Delhi
|
Internet | 30 days ago |
|
Raipur
|
3 months ago | |
|
Chennai
|
Wi-fi | 4 months ago |
|
Delhi
|
Total Blackout | 4 months ago |
|
Gurgaon
|
Internet | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Akshat Chadha (@Chadha_Inc) reported from New Delhi, Delhi@OnSpectra can't reach to your customer service team, and Internet has not been working since morning. Tired of waiting on hold and no executive picks up.
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C.h.ii.r.a.g ♥{♪}' (@Rass_Malaaiii) reported from PETROL BUNK ORR, Karnataka@OnSpectra Worst ever Internet Service provider. very Rude customer support. impotent Service provide. Never Use spectra
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Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, Karnataka@OnSpectra one of the worst customer support. Requested for deactivation 30 days back. No one is responded till now ! Customer care tells we will update back and give a call. No one cares.
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Pathak (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka@anupam_sriv @OnSpectra Hi Anupam please help sort this issue, really juggling with your team, such a poor customer service, after paying the money feel like customer was used for just booking connection and no service after that... installation not done...
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Harsh Patel (@hrshpatel91) reported from Hadapsar, Maharashtra@OnSpectra One of the most fake internet Provider I have come across..Looting Money from customer and not providing services.Have taken 5500rs from me and not activated Broadband services, Provided faulty router and No help..@Airtel_Presence @JioCare @microscancomp @TRAI Help
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Deepak Jaryal (@Dijjjjay) reported from Hadapsar, Maharashtra@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Harpreet Bindra (@cool_bindra) reported from New Delhi, Delhi@OnSpectra My #newyearnewfail resolution was to do cycling 1 hour a day daily in the morning but everyday the dogs are barking every morning outside so I go back to sleep, I am afraid of injections..join @SajidSilawat1 @SoniaKaurBindr1 @aanchalsweet92 @jaydip4m @7thNovember
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, Karnataka@OnSpectra Fraud company. Don’t return the money after cancellation. Poor customer support. #Spectra #Fraud Please don’t fall to their trap.
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Wanderer@ (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka@OnSpectraCare @OnSpectra What 8s the update, I can't see this happening today, now am going to raise a complain in consumer forum portal very soon..you have not updated me as I said if you can't do today - process my refund..you are torturing customer mentally....
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Sumit Garg (@SumitGarg327) reported from Gurgaon, HaryanaNo revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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Akash R R Upadhye (@AkashUpadhye) reported from PETROL BUNK ORR, Karnataka@OnSpectraCare @OnSpectra worst service provider and useless and unprofessional executives irritated
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Saurabh Dixit (@saurabhsirdixit) reported from Noida, Uttar Pradesh@OnSpectra you are worst. Customer id- 187664. SLA was 48 hours as it was internal shifting and still you guys are making fool and not sending guy. I would like to close my all the four connection if you can’t do shifting today.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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Sumit Garg (@SumitGarg327) reported from Gurgaon, Haryana@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Prateek Varshney (@adroitandroid) reported from PETROL BUNK ORR, Karnataka@rachitkmishra @OnSpectra Wow! I thought it's only in my area! Same here, looking to switch back to Airtel asa end of current cycle. Even more irritating is the SMSes that always keep increasing the ETA of fixes. Broken half the while in Whitefield as well, maybe even more.
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Manmohan Mehta (@Mannaboutown) reported from Mumbai Suburban, Maharashtra@OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift
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cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka@OnSpectraCare @OnSpectra Pls help fix internet down since yesterday....24 hrs now, message was given that it should be fixed as of afternoon 2 pm 13 March but didn't yet ..
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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SaveBellandur(ಬೆಳ್ಳಂದೂರು ಉಳಿಸಿ) (@kdevforum) reported from PETROL BUNK ORR, Karnataka@Airtel_Presence @TataTelCustCare @JioCare @VodafoneIN @OnSpectra @NammaBESCOM @mdbescom @BBMP_MAYOR @BBMPCOMM @csogok @dcpwhitefield @CPBlr hence requested action on OFC/Cable.Today @Wipro kodathi(SarjapurRd) service disruption again!Nothing legal about it @DGCOAI @ConnectCOAI
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Kishore P Reddy (@kishorepr73) reported from PETROL BUNK ORR, KarnatakaDon't ever subscribe to @OnSpectra. We made this mistake and today we are suffering due to their poor services.
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Pathak (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka@OnSpectra @OnSpectraCare @anupam_sriv Hope you understand customer frustration here...when your team is just playing tennis ball game...if the set up is not ready why you are taking connection request..there r other vendor who provide it in hrs... pathetic state of service...
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Apoorv Gaurav (@gauravampire) reported from Hadapsar, Maharashtra@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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boopesh (@tboopesh) reported from PETROL BUNK ORR, Karnataka@OnSpectra @OnSpectraCare @uditm @OnSpectra @OnSpectraCare I faced similar issue many times in the past and facing now. No information about the actual issue and always resolution deadline not met. It leads either loss in my work or more cost for alternate arrangement. No where near to best experience ..
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Swapnil Teppalwar (@steppalwar) reported from Hadapsar, Maharashtra@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.