Spectra

Spectra Outage

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Spectra problems in the last 24 hours

The following chart shows the number of reports that we have received about Spectra by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spectra  Outage Chart 09/21/2021 22:30

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Most Reported Problems:

  • Internet 50.00% Internet
  • Total Blackout 25.00% Total Blackout
  • Wi-fi 25.00% Wi-fi

Spectra Outage Map

The most recent outage reports and issues originated from Thāne and New Delhi.

IndiaThāne Internet
IndiaBengaluru Total Blackout
IndiaNew Delhi Wi-fi
IndiaDelhi Internet
IndiaNew Delhi Internet
IndiaNew Delhi Internet

Spectra Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:
  • jitinhanda9 Jitin (@jitinhanda9) reported

    @OnSpectra @OnSpectraCare We are having connectivity issues in Sector#28, Gurgaon.Sushant Lok, A block. Many residents here are having the same issue. Can you please resolve it ASAP.We have online meetings, kids have online school- all are severely impacted. SR21093169545

  • MoongdalFN Vedant 🇮🇳 (@MoongdalFN) reported

    @OnSpectra WORST ******* INTERNET WALLAHI constant 5-10% packetloss and when i tell them they say its normal

  • vinaymanek Vinay Manek (@vinaymanek) reported

    @OnSpectra SR21093169301 it's been a while no resolution. Kindly expedite.

  • mhnraj410 mohan raj (@mhnraj410) reported

    Previous ISP provider as I wasn’t getting disconnected as much as I am getting disconnected with your service. I’m happy to bear any cancellation charge if there may be but I don’t want to bear the complete amount I have paid as a charge @OnSpectra I am hoping someone reaches

  • mhnraj410 mohan raj (@mhnraj410) reported

    @OnSpectra I recently took a connection and paid for 6months however I’m not finding it feasible to work from home as my office laptop uses a VPN and I get a speed of 3 or 4mbps and I keep des connecting every 5 mins. I want to cancel the service and want a refund

  • vedant2708 Vedant Kapoor (@vedant2708) reported

    @OnSpectra the worst internet provider in the city, will highly recommend everyone to stay away from this one. #frauds

  • kulbeersinghka Kulbeer Singh (@kulbeersinghka) reported

    @OnSpectra bulshit service is going on these days. the only u guys are doing fooling the customers on the name of good quality. Your services are just a lolipop

  • MoongdalFN Vedant 🇮🇳 (@MoongdalFN) reported

    @OnSpectra worst internet service 5-10% packetloss constant, all they do is speedtest and say its all fine headass so ******

  • ishtiaque_kabir Ishtiaque Kabir (@ishtiaque_kabir) reported

    @uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company

  • anandsharma05 Anand sharma (@anandsharma05) reported

    @OnSpectra hi we have ILL and broadband line but must say u t the wrost service provider of india dont buy spectra

  • SarcasmicGuru drvineetdhawan_anti-social_sarcasthetist (@SarcasmicGuru) reported

    @OnSpectra I have been cheated into getting the spectra voice service started, was told by everyone from my local spectra vendor in East of Kailash, New DELHI-GIRISH, awa the executive onset helpline, that I shall be able to use a landline with this service, the apparatus I'll

  • _AbhiRathore Abhishek Rathore (@_AbhiRathore) reported

    I want to install new connection could you please confirm me is your service available in my area Delhi pin code -110053 Please assist @OnSpectra

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported

    I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?

  • gauravjpr Gaurav Saxena (@gauravjpr) reported

    @OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.

  • ankurjain2002 Ankur Jain (@ankurjain2002) reported

    @OnSpectra Please donot cheat ant customer anytime. To me you cheated at time of installation and again at the time of disconnection.. your service is good but your mentality to cheat customer is bad. People be aware of @OnSpectra

  • AnvithLobo Anvith lobo (@AnvithLobo) reported

    @OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Inspite of several mails,tweets & telephonic discussion we haven't (A/c No.139851) received our Monthly Internet bill, Customer Executive is for lip Services no action like True Sarkari Babu as they are employed by BPO

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Agreed by Customer Executive ( A/c No 139851) number of times for monthly bill of Rs 700/ you are harrassing a Sr Citizen Women sending frequently reminders for Rs 8134/92, taking up matter with IT Minister for necessary action

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Spectra has got full freedom to disconnect (A/c No.139851) services when they can't extend one month sevice as gesture to oblige 10 years old Customer, Bye,Bye

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever

  • 1237ashu Ashutosh rajput (@1237ashu) reported from New Delhi, National Capital Territory of Delhi

    @uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra

  • Bindu23294899 Bindu (@Bindu23294899) reported

    @OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative

  • vsengupta Vivek Sengupta (@vsengupta) reported

    @OnSpectra @OnSpectraCare Terrible, terrible service. The link has been down since late evening, but you appear to be in no hurry to restore

  • ZeldafanMimo Maitrayadhrit (@ZeldafanMimo) reported

    @OnSpectra Have been trying to get the internet fixed sicne yesterday 5 pm, your service guys claimed it to be fixed by 6 today , they havent come to fix it yet, have stopped picking my calls and extended the time to 10:30 today. KIndly tell your guys to fix it asap.

  • KadiNinda6 KadiNinda (@KadiNinda6) reported

    Shifting connection within the same neighbourhood in bangalore has taken more than 7 days and still no one is able to help. Come on @OnSpectra @OnSpectraCare our lives and livelihoods depend on Internet connections. Make this happen ASAP.

  • FutureJohnny A Green (@FutureJohnny) reported

    @ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.

  • LinkwithGaurav Gaurav Chandra (@LinkwithGaurav) reported

    @OnSpectraCare @DoT_India please see, there is no existence of customer service at @OnSpectra They only copy paste standard comments without looking at what is the query. They are not returning my security deposit and charging me 15 days of extra bill.

  • PiyushPathneja PP (@PiyushPathneja) reported

    @OnSpectra -- you truly have a team of incompetent, call center/ query resolver. People are clueless how to expedite simple issue. There are parallel chain of actions one chasing north, while other south. And customer is getting both messages, truly indicates, no processes exist

  • PiyushPathneja PP (@PiyushPathneja) reported

    @OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely