Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Wi-fi (33%)
• Total Blackout (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, Bengaluru, and Chhindwāra.

City	Problem Type	Report Time
Delhi	Internet	3 days ago
Bengaluru	Internet	25 days ago
Bengaluru	Wi-fi	26 days ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Wi-fi	2 months ago
Bengaluru	Internet	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Gupta (@pradeepgupta102) reported 1 minute ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Varun Wadhera (@Varunw) reported 1 minute ago

  @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?

• 
  Shubhang Jain (@shubhcjain) reported 3 minutes ago

  @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

• 
  prashant (@suman1980met) reported 10 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service CRN 2323135And Sales person Mr Shariff told me he can't install today...need one more day time...or else we can process the refund

• 
  Priyank Jain (@CEOBinarysoft) reported 11 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Dj Haulix (@amritbaruah18) reported 13 minutes ago

  @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

• 
  $udr!pt0$$ (@Sudripto) reported 15 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

• 
  deepak (@dj_bgl_25) reported 19 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  Imran M (@calmima_m) reported 19 minutes ago

  Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 20 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  PRITAM (@PRITAMlucky03) reported 22 minutes ago

  @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

• 
  Naveen Jain S L (@naveenjainsl) reported 23 minutes ago

  @OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 27 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  Abhishek Verma (@mrcreatist) reported 30 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  •• Saloni Malhotra •• (@salonimalhotra) reported 31 minutes ago

  Impressed with @OnSpectra .. the service guy came in 30 min from when the request was raised .. the other service provider is still sitting on a request after 48 hours!

• 
  Profit_Swing (@S_garg83) reported 31 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Tushar Anand (@TushDeMort) reported 34 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Karthik M S (@m_s_karthik) reported 35 minutes ago

  @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

• 
  Vaibhav Raj Shekhar (@RVaibhav400) reported 35 minutes ago

  I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

• 
  abhishek bhasin (@Abhishek5133) reported 38 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Priyank Jain (@CEOBinarysoft) reported 43 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  pramod (@P____D____) reported 45 minutes ago

  @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

• 
  pramod (@P____D____) reported 47 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  prashant (@suman1980met) reported 49 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135

• 
  Laxmikant Sharma (@Laxmika52899797) reported 49 minutes ago

  @OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.

• 
  Vaibhav (@iVaibhavKaushal) reported 50 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Prashant Gaur (@prashantgaur_) reported 51 minutes ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  Abhishek Gupta (@abhishek6801) reported 51 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 54 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  Vaibhav (@iVaibhavKaushal) reported 57 minutes ago

  @OnSpectra Worst Service. Pathetic Service.