Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (25%)
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E-mail (13%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Chandler Bing! 🚩
(@TheRainPoet) reported
@OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .
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Ashish Narang
(@narang_babu) reported
@OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!
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PRITAM
(@PRITAMlucky03) reported
@TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.
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Sumit Kumar Singh
(@Sumitks) reported
@OnSpectra : need to cancel my subscription. what’s the process?
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Udit Gaur
(@UditGaur07) reported
@saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra
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Varun Wadhera
(@Varunw) reported
@OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working
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Pritam Prit
(@pritamsvu) reported
Hello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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Kratika Gupta
(@kratikagupta24) reported
@OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.
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Sudhanshu Jain
(@i_sudhanshujain) reported
@OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect
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Abhishek Verma
(@mrcreatist) reported
@OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.
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neelakantankk
(@neelakantankk) reported
@OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.
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PRITAM
(@PRITAMlucky03) reported
@OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855
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Bhaskar
(@Bhaskar02884034) reported
@OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏
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Kanwar Anand
(@spacey_december) reported
@OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet
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Chandan Mukherjee
(@ChandanMasai) reported
@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!
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Naveen Jain S L
(@naveenjainsl) reported
@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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yogesh agarwal
(@EvilYogiBear) reported
If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own
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somvanshi arun singh
(@Somvanshi_s) reported
@OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?
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aanya kaushik
(@aanya_kaushik) reported
Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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Sharath Sathisan
(@SharathVS) reported
@OnSpectra Internet not working.
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom Can't even register my complaint
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pramod
(@P____D____) reported
@OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand
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Prashant Gaur
(@prashantgaur_) reported
@OnSpectra Internet not working. Pl call 9811661554
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Meghnaa
(@meghnaa09) reported
@OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?
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Chinmay Vivek 🇮🇳
(@ChinmayVivek) reported
@OnSpectra how manage to provide this worst service Every day the internet is down
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aanya kaushik
(@aanya_kaushik) reported
As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.