Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (43%)
• Internet (29%)
• Wi-fi (29%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru, and Chhindwāra.

City	Problem Type	Report Time
Bengaluru	Internet	7 days ago
Bengaluru	Wi-fi	8 days ago
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Wi-fi	2 months ago
Bengaluru	Internet	2 months ago
Chhindwāra	Total Blackout	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pramod (@P____D____) reported 1 minute ago

  @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect

• 
  Prashant Gaur (@prashantgaur_) reported 3 minutes ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  Vivek Sengupta (@vsengupta) reported 3 minutes ago

  @OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.

• 
  Anand Srivastava (@anand2009) reported 4 minutes ago

  @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

• 
  Udit Gaur (@UditGaur07) reported 4 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 4 minutes ago from New Delhi, Delhi

  @OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?

• 
  Hunter Pandey (@Hunter01803607) reported 5 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 5 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  abhishek bhasin (@Abhishek5133) reported 9 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Ashish Kumar (@Ashish_feels) reported 13 minutes ago

  @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

• 
  Nikita Tandon (@nikitatandon44) reported 13 minutes ago

  @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

• 
  Pradeep Gupta (@pradeepgupta102) reported 17 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Nidhi Chaudhary (@thenidhii) reported 17 minutes ago from Delhi, Delhi

  What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 20 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  Samyak Jain (@technofireyt) reported 25 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Just don't go with excitel. They are the worst. I used excitel for some time because there was no other choice but now I switched to JioFiber and now I am finally relaxed. My advice would be to go with Airtel or Jio

• 
  Siddhant Singh (@siddysin) reported 26 minutes ago

  .@OnSpectra is not working yet again.

• 
  Varun Wadhera (@Varunw) reported 29 minutes ago

  @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?

• 
  Swapnil Jagtap (@Swap_Jags) reported 31 minutes ago

  @OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2

• 
  abhijit dutta (@adutta11) reported 33 minutes ago

  @OnSpectra 2/2 it is nt suprising tht u r prompt in asking 4 renewals bt reluctant 2 even help the customer with an escalation id. The latest customer service associate asked me 2 go 2 ur website & figure out the escalation matrix Nt evn 1 support team has reached out @DoT_India

• 
  Bhaskar (@Bhaskar02884034) reported 34 minutes ago

  @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

• 
  Varun Wadhera (@Varunw) reported 35 minutes ago

  @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

• 
  yogesh agarwal (@EvilYogiBear) reported 37 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  Kanwar Anand (@spacey_december) reported 40 minutes ago

  @OnSpectra 2328015 CAN - not working and giving a lot of issues.

• 
  Eeshan Khan (@khan_eeshan) reported 44 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  tharun (@tharun46451175) reported 45 minutes ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  RVknight (@RV2206) reported 49 minutes ago from PETROL BUNK ORR, Karnataka

  @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

• 
  Hreem Kuttichathan (@chappadganju) reported 50 minutes ago

  @OnSpectra Spectra net is the worst connection you could get for gaming. The ping goes beyond 1000 and 200+ is normal even for 200 Mbps connections. Stay away

• 
  Vaibhav (@iVaibhavKaushal) reported 54 minutes ago

  @OnSpectra @NetflixIndia Worst Service. Pathetic Service.

• 
  Vaibhav (@iVaibhavKaushal) reported 56 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Phalin (@PhalinShah) reported 59 minutes ago

  @OnSpectra Hey guys, internet is down since evening at Bangalore. When will it get resolved?