Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Total Blackout (50%)
- Internet (33%)
- Wi-fi (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 15 days ago |
|
Bengaluru
|
Internet | 18 days ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Hyderabad
|
Internet | 2 months ago |
|
Noida
|
Total Blackout | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Bhaskar (@Bhaskar02884034) reported@OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏
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Karthik M S (@m_s_karthik) reported@OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.
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Arpit (@arpitbond131) reported@OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiI have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.
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abhijit dutta (@adutta11) reported@OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2
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Nidhi Chaudhary (@thenidhii) reported from Delhi, DelhiWhat a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.
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Nitish Verma (@nitish41) reported@OnSpectra @OnSpectraCare - can anyone look into my issue?
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared
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Mohammad Danish (@danish2016) reported@OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.
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Pradeep Gupta (@pradeepgupta102) reported@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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Himanshu Kaushal (@suryavanshi999) reported@thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.
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Dj Haulix (@amritbaruah18) reported@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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The Chartist (@TheChartist8) reported@OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Deepu (@Deepu1403) reported@OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.
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abhishek bhasin (@Abhishek5133) reported@OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra
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aanya kaushik (@aanya_kaushik) reportedThen i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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Varun Wadhera (@Varunw) reported@OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiInternet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Anil (@anilbudhraja) reported@OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection
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Pritam Prit (@pritamsvu) reportedHello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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Vivek Sengupta (@vsengupta) reported@OnSpectra virtually impossible to lodge a "link down" complaint. I just could not. Kept interminably on hold. @OnSpectraCare
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Kunal (@kunal_lalvani) reported@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Krishna Rai (@krish_rai) reported@OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon
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Kanwar Anand (@spacey_december) reported@OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet
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Swapnil Jagtap (@Swap_Jags) reported@OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, DelhiNo technician has visited my house or resolved the internet down issue yet since the service request was raised at 11.58 AM today @OnSpectra @OnSpectraCare