Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Total Blackout (25%)
• Wi-fi (25%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Hyderabad, Noida, and Delhi.

City	Problem Type	Report Time
Hyderabad	Internet	9 days ago
Noida	Total Blackout	19 days ago
Delhi	Internet	1 month ago
Raipur	E-mail	4 months ago
Chennai	Wi-fi	4 months ago
Delhi	Total Blackout	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neeraj Mehta (@neermehta1) reported 3 minutes ago

  Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

• 
  abhishek bhasin (@Abhishek5133) reported 4 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Himanshu Kaushal (@suryavanshi999) reported 4 minutes ago

  @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

• 
  PRITAM (@PRITAMlucky03) reported 7 minutes ago

  @OnSpectra :Hello spectra ,how your customer support work?Without any resolution ,your people are closing tickets .Not acceptable atall .This is not the 1st time . No permanent solution provided till date .This is not how you should deal and run your business.SR23033794831

• 
  Vaibhav (@iVaibhavKaushal) reported 8 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 11 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  Anand Srivastava (@anand2009) reported 12 minutes ago

  @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

• 
  yogesh agarwal (@EvilYogiBear) reported 13 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  Hreem Kuttichathan (@chappadganju) reported 13 minutes ago

  @OnSpectra Spectra net is the worst connection you could get for gaming. The ping goes beyond 1000 and 200+ is normal even for 200 Mbps connections. Stay away

• 
  Subhash S M (@subhaash2012) reported 16 minutes ago

  @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

• 
  Dj Haulix (@amritbaruah18) reported 18 minutes ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  Prashant Gaur (@prashantgaur_) reported 19 minutes ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  Laxmikant Sharma (@Laxmika52899797) reported 20 minutes ago

  @OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.

• 
  Udit Gaur (@UditGaur07) reported 21 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  PRITAM (@PRITAMlucky03) reported 22 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 24 minutes ago from New Delhi, Delhi

  @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

• 
  प्रतीक || prateek (@gulati_prateek) reported 24 minutes ago

  @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

• 
  Abhishek Verma (@mrcreatist) reported 25 minutes ago

  @OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.

• 
  Siddhant Singh (@siddysin) reported 26 minutes ago

  .@OnSpectra is not working yet again.

• 
  Tanveer Masood (@tanveer2412) reported 27 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  PRITAM (@PRITAMlucky03) reported 33 minutes ago

  @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 35 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  Sundar Subramanian (@sundarsubr) reported 39 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  neelakantankk (@neelakantankk) reported 42 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

• 
  Vaibhav (@iVaibhavKaushal) reported 44 minutes ago

  @OnSpectra Worst Service. Pathetic Service.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 44 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  Eeshan Khan (@khan_eeshan) reported 49 minutes ago

  @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

• 
  aanya kaushik (@aanya_kaushik) reported 50 minutes ago

  As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

• 
  Priyank Jain (@CEOBinarysoft) reported 51 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  deepak (@dj_bgl_25) reported 52 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.