Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (75%)
- Wi-fi (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Bengaluru, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 10 days ago |
|
Delhi
|
Internet | 1 month ago |
|
Bengaluru
|
Internet | 2 months ago |
|
Bengaluru
|
Wi-fi | 2 months ago |
|
Chhindwāra
|
Total Blackout | 3 months ago |
|
Chhindwāra
|
Wi-fi | 4 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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PRITAM (@PRITAMlucky03) reported@TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, DelhiOnce the issue has been identified can those @OnSpectra not expect a solution even 16-17 hours in
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Pritam Prit (@pritamsvu) reportedHello @OnSpectra the worst internet provider in delhi. Can you please refund and forgive us😵💫 btw you guys are legends in pathetic service.
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Dj Haulix (@amritbaruah18) reported@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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Karthik M S (@m_s_karthik) reported@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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Aditya tyagi (@Adityatyagi15) reported@OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.
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Nikita Tandon (@nikitatandon44) reported@OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.
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Dinesh Parashar (@DineshParas) reported@OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.
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Laxmikant Sharma (@Laxmika52899797) reported@OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.
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Anay Rai (@anay9213) reported@OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,
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RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka@awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet
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Shashank (@Shashank141985) reported@OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion
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Tushar Anand (@TushDeMort) reported@TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down
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Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi@OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?
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Ayan Banerjee (@ayanbanerjee07) reportedDear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935
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abhishek bhasin (@Abhishek5133) reported@OnSpectra U have rubbish services....facing an issue since such a long time no resolutionz at all.. recomend noo one to use spectra
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abhijit dutta (@adutta11) reported@OnSpectra SR 22073488140. Struggling past 4 days with ur customer service & support teams. I work from home & hence had taken premium plan for it. Internet is down past 4 days & every time the estimated resolution time extended by 6 hrs as it nears the given time. 1/2
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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PRITAM (@PRITAMlucky03) reported@OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855
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Shubhchintak (@Shubhchintak18) reportedI am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA
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Pranesh Lingampally (@IVILNVRLOSE) reported@TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬
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Mohammad Danish (@danish2016) reported@OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.
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Ashish Narang (@narang_babu) reported@OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!
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Neutral Isolated Gaseous atom (@diabolicalorg) reported@thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji
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Vivek E A (@Vivekea1) reported@OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR
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Kanwar Anand (@spacey_december) reported@OnSpectra facing several issues 2328015...since past 2 weeks. several SR made but no resolution. no internet
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Abhishek Das (@abhidauly) reported@OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this
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ANIMESH RAJPUT (@Rajput8619) reported@OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Kunal (@kunal_lalvani) reported@OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.