Spectra Outage Report
Why is my Spectra service not working?
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (75%)
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E-mail (25%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
||
| Delhi |
Internet | |
| Gurgaon |
Internet | |
| Delhi |
Internet | |
| Bengaluru |
Wi-fi | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Wanderer@
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra What 8s the update, I can't see this happening today, now am going to raise a complain in consumer forum portal very soon..you have not updated me as I said if you can't do today - process my refund..you are torturing customer mentally....
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C.h.ii.r.a.g ♥{♪}'
(@Rass_Malaaiii) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra Worst ever Internet Service provider. very Rude customer support. impotent Service provide. Never Use spectra
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra pls help me out with the problem
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.
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Pathak
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra @OnSpectraCare @anupam_sriv Hope you understand customer frustration here...when your team is just playing tennis ball game...if the set up is not ready why you are taking connection request..there r other vendor who provide it in hrs... pathetic state of service...
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Apoorv Gaurav
(@gauravampire) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @uditm A/c No.139851 of Spectranet harassing their Sr Citizens Customer since number of years to make yearly payment of Rs8066/ instead of Quarterly as requested by mails,instagram,tweets messages but till few minutes back got call,message,mails
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since 9 AM today. Unable to call on the support number.
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Akshat Chadha
(@Chadha_Inc) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra can't reach to your customer service team, and Internet has not been working since morning. Tired of waiting on hold and no executive picks up.
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Anil J Chanchani
(@AnilJChanchani1) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber
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Akash R R Upadhye
(@AkashUpadhye) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra worst service provider and useless and unprofessional executives irritated
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Saurabh Dixit
(@saurabhsirdixit) reported
from
Noida, Uttar Pradesh
@OnSpectra you are worst. Customer id- 187664. SLA was 48 hours as it was internal shifting and still you guys are making fool and not sending guy. I would like to close my all the four connection if you can’t do shifting today.
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
@OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working
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Deepak Jaryal
(@Dijjjjay) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.
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Shiva Chetan.K.S
(@shivachetanks) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra one of the worst customer support. Requested for deactivation 30 days back. No one is responded till now ! Customer care tells we will update back and give a call. No one cares.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra
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Sumit Garg
(@SumitGarg327) reported
from
Gurgaon, State of Haryāna
No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago
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cricket-fan
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectraCare @OnSpectra Pls help fix internet down since yesterday....24 hrs now, message was given that it should be fixed as of afternoon 2 pm 13 March but didn't yet ..
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Harpreet Bindra
(@cool_bindra) reported
from
New Delhi, National Capital Territory of Delhi
@OnSpectra My #newyearnewfail resolution was to do cycling 1 hour a day daily in the morning but everyday the dogs are barking every morning outside so I go back to sleep, I am afraid of injections..join @SajidSilawat1 @SoniaKaurBindr1 @aanchalsweet92 @jaydip4m @7thNovember
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.
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Shiva Chetan.K.S
(@shivachetanks) reported
from
PETROL BUNK ORR, State of Karnataka
@OnSpectra Fraud company. Don’t return the money after cancellation. Poor customer support. #Spectra #Fraud Please don’t fall to their trap.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.
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Manmohan Mehta
(@Mannaboutown) reported
from
Mumbai Suburban, State of Mahārāshtra
@OnSpectra Guys it's really shameful that though I have paid till d end of d month but as soon as I informed you that I would not be renewing your services , you have immediately taken steps to bring my network to a halt ! I didn't even expect you to refund my money once I shift
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra internet is down since last night. Is anyone working on it.
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Kishore P Reddy
(@kishorepr73) reported
from
PETROL BUNK ORR, State of Karnataka
Don't ever subscribe to @OnSpectra. We made this mistake and today we are suffering due to their poor services.
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Pathak
(@pathaknilesh007) reported
from
PETROL BUNK ORR, State of Karnataka
@anupam_sriv @OnSpectra Hi Anupam please help sort this issue, really juggling with your team, such a poor customer service, after paying the money feel like customer was used for just booking connection and no service after that... installation not done...
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Swapnil Teppalwar
(@steppalwar) reported
from
Hadapsar, State of Mahārāshtra
@OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.