Spectra

Spectra Outage Report

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spectra  Outage Chart 12/02/2025 14:55

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Will Spectra compensate me for the outage?

The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. TV (17%)

    TV (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: New Delhi, Delhi and Mysore.

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi TV
IndiaDelhi Internet
IndiaNew Delhi Internet
IndiaMysore Wi-fi
IndiaNew Delhi Internet
IndiaNew Delhi Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • akhil83770 Akhilesh Chandra (@akhil83770) reported

    @OnSpectra Spectra guys have taken request to downgrade plan to 250mbps as they knew they can't justify this speed which they are giving.. Yes they made money for one year without customer knowing they are being cheated

  • akhil83770 Akhilesh Chandra (@akhil83770) reported

    @OnSpectra a very dissatisfied customer. I intend to disconnect Spectra connection or downgrade as i am aware they can never provide 125Mbps download speed and just making money by selling high value plans

  • ishtiaque_kabir Ishtiaque Kabir (@ishtiaque_kabir) reported

    @uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company

  • jitinhanda9 Jitin (@jitinhanda9) reported

    @OnSpectra @OnSpectraCare We are having connectivity issues in Sector#28, Gurgaon.Sushant Lok, A block. Many residents here are having the same issue. Can you please resolve it ASAP.We have online meetings, kids have online school- all are severely impacted. SR21093169545

  • chappadganju Hreem Kuttichathan (@chappadganju) reported

    If anybody's considering taking @OnSpectra broadband in Bangalore for gaming please don't. The ping is horrible and frequent downtime.

  • mhnraj410 mohan raj (@mhnraj410) reported

    Previous ISP provider as I wasn’t getting disconnected as much as I am getting disconnected with your service. I’m happy to bear any cancellation charge if there may be but I don’t want to bear the complete amount I have paid as a charge @OnSpectra I am hoping someone reaches

  • ankurjain2002 Ankur Jain (@ankurjain2002) reported

    @OnSpectra Please donot cheat ant customer anytime. To me you cheated at time of installation and again at the time of disconnection.. your service is good but your mentality to cheat customer is bad. People be aware of @OnSpectra

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional

  • m_s_karthik Karthik M S (Railmani) (@m_s_karthik) reported

    @OnSpectra internet down on a Monday, two work from home adults and two e learning kids on standby. The adults can use the phone internet but the kids can't. Please fix asap.

  • Rajiv_Scorpio Rajiv_Scorpion (@Rajiv_Scorpio) reported

    @OnSpectra what happened to SR21103184940 Or tou people have become as useless as AIRTEL ma be even worst.......

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Inspite of several mails,tweets & telephonic discussion we haven't (A/c No.139851) received our Monthly Internet bill, Customer Executive is for lip Services no action like True Sarkari Babu as they are employed by BPO

  • vinaymanek Vinay Manek (@vinaymanek) reported

    @OnSpectra SR21093169301 it's been a while no resolution. Kindly expedite.

  • _AbhiRathore Abhishek Rathore (@_AbhiRathore) reported

    I want to install new connection could you please confirm me is your service available in my area Delhi pin code -110053 Please assist @OnSpectra

  • akhil83770 Akhilesh Chandra (@akhil83770) reported

    @OnSpectra Beware of all these broadband service providers, their service is pathetic. I have 1GBPS plan and i am getting a download speed of 15-20mbps which is equivalent to 300Mbps plan

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Agreed by Customer Executive ( A/c No 139851) number of times for monthly bill of Rs 700/ you are harrassing a Sr Citizen Women sending frequently reminders for Rs 8134/92, taking up matter with IT Minister for necessary action

  • kashishsachde11 Kashish (@kashishsachde11) reported

    @OnSpectra we have shifted our house. Need to get Internet connectivity to this house. Please help to get this resolved

  • mhnraj410 mohan raj (@mhnraj410) reported

    @OnSpectra I recently took a connection and paid for 6months however I’m not finding it feasible to work from home as my office laptop uses a VPN and I get a speed of 3 or 4mbps and I keep des connecting every 5 mins. I want to cancel the service and want a refund

  • MoongdalFN Vedant 🇮🇳 (@MoongdalFN) reported

    @OnSpectra worst internet service 5-10% packetloss constant, all they do is speedtest and say its all fine headass so ******

  • spacey_december Kanwar Anand (@spacey_december) reported

    @OnSpectra Hello my internet connection is down CAN 208926 ..can i get a one day credit on my monthly bill ?Thanks.

  • SarcasmicGuru drvineetdhawan_anti-social_sarcasthetist (@SarcasmicGuru) reported

    @OnSpectra I have been cheated into getting the spectra voice service started, was told by everyone from my local spectra vendor in East of Kailash, New DELHI-GIRISH, awa the executive onset helpline, that I shall be able to use a landline with this service, the apparatus I'll

  • akhil83770 Akhilesh Chandra (@akhil83770) reported

    @OnSpectra can someone explain what's going on? Can't your guys understand this simple request of downgrading of plan, given in writing, explained in person to your sales guy (who incidentally dint even open service request)

  • AnvithLobo Anvith lobo (@AnvithLobo) reported

    @OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.

  • gauravjpr Gaurav Saxena (@gauravjpr) reported

    @OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.

  • MoongdalFN Vedant 🇮🇳 (@MoongdalFN) reported

    @OnSpectra WORST ******* INTERNET WALLAHI constant 5-10% packetloss and when i tell them they say its normal

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported

    I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?

  • kulbeersinghka Kulbeer Singh (@kulbeersinghka) reported

    @OnSpectra bulshit service is going on these days. the only u guys are doing fooling the customers on the name of good quality. Your services are just a lolipop

  • spacey_december Kanwar Anand (@spacey_december) reported

    @OnSpectra Hello my internet connection is down CAN 219013 ..can i get a one day credit on my monthly bill ?Thanks.

  • iamamyrockx Aamir Ashraf (@iamamyrockx) reported

    @OnSpectra poor payment portel, you people deliberately pop up a message of unsuccessful payment after successful payments and ditch customers

  • vedant2708 Vedant Kapoor (@vedant2708) reported

    @OnSpectra the worst internet provider in the city, will highly recommend everyone to stay away from this one. #frauds

  • anandsharma05 Anand sharma (@anandsharma05) reported

    @OnSpectra hi we have ILL and broadband line but must say u t the wrost service provider of india dont buy spectra