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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.

CityProblem TypeReport Time
Delhi Internet 22 days ago
Bengaluru Internet 1 month ago
Bengaluru Wi-fi 1 month ago
Chhindwāra Total Blackout 3 months ago
Chhindwāra Wi-fi 3 months ago
Bengaluru Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • diabolicalorg
    Neutral Isolated Gaseous atom (@diabolicalorg) reported

    @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

  • spacey_december
    Kanwar Anand (@spacey_december) reported

    @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

  • danish2016
    Mohammad Danish (@danish2016) reported

    @OnSpectra Hello.. is your service available in Amour, Purnia District of Bihar. My pin code is 854315.

  • neelakantankk
    neelakantankk (@neelakantankk) reported

    @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported

    Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown

  • arpitbond131
    Arpit (@arpitbond131) reported

    @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

  • Vivekea1
    Vivek E A (@Vivekea1) reported

    @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

  • RidimaAneja
    Ridima Aneja🇮🇳 (@RidimaAneja) reported

    @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

  • neermehta1
    Neeraj Mehta (@neermehta1) reported

    Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

  • aanya_kaushik
    aanya kaushik (@aanya_kaushik) reported

    Then i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    Internet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse

  • iVaibhavKaushal
    Vaibhav (@iVaibhavKaushal) reported

    @OnSpectra Worst Service. Pathetic Service.

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • abhishek6801
    Abhishek Gupta (@abhishek6801) reported

    @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

  • IVILNVRLOSE
    Pranesh Lingampally (@IVILNVRLOSE) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

  • eshwar_n
    Eshwar Natarajan (@eshwar_n) reported

    @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

  • SwagatNaik15
    Swagat Naik (@SwagatNaik15) reported

    @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

  • vvijay26
    Vijay Vaidyanathan (@vvijay26) reported

    Spectra internet service is the worst in Bangalore. Never pay advance to them for a new connection. They will say connection will be done in 2 days and no one will respond for 2 weeks. When you request to cancel, they will say amount cannot be refunded @OnSpectra #worstservice

  • DineshParas
    Dinesh Parashar (@DineshParas) reported

    @OnSpectra Pathetic service. We switched from another service provider to Spectranet. Worst part is that its very difficult to connect with customer service team.

  • suryavanshi999
    Himanshu Kaushal (@suryavanshi999) reported

    @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

  • dj_bgl_25
    deepak (@dj_bgl_25) reported

    @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • m_idiotic
    Unsocially M'idiotic (@m_idiotic) reported

    @thenidhii @OnSpectra Dear @OnSpectra keep up the good work. Please continue same service. People will be relieved.

  • Shashank141985
    Shashank (@Shashank141985) reported

    @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

  • RVaibhav400
    Vaibhav Raj Shekhar (@RVaibhav400) reported

    I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from New Delhi, Delhi

    @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared

  • Adityatyagi15
    Aditya tyagi (@Adityatyagi15) reported

    @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

  • amitkha26204585
    amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • Bhaskar02884034
    Bhaskar (@Bhaskar02884034) reported

    @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏