Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (50%)
• Internet (33%)
• Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	20 days ago
Chhindwāra	Wi-fi	1 month ago
Bengaluru	Internet	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anay Rai (@anay9213) reported 5 minutes ago

  @OnSpectra worst services ever I seen, on daily basis it’s services down.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 5 minutes ago

  @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

• 
  Hunter Pandey (@Hunter01803607) reported 12 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 14 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  somvanshi arun singh (@Somvanshi_s) reported 15 minutes ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  yogesh agarwal (@EvilYogiBear) reported 15 minutes ago

  Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

• 
  Eshwar Natarajan (@eshwar_n) reported 17 minutes ago

  @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

• 
  Shubhchintak (@Shubhchintak18) reported 18 minutes ago

  I am a resident of Gurugram and on Saturday I had placed a request with @OnSpectra to password change. They have an estimate time of 2 days to help me with it. And now they have closed the request without resolution. #Poorcustomerservice #SPECTRA

• 
  Tushar Sharma (@TusharS95259847) reported 19 minutes ago

  @OnSpectra @OnSpectraCare : Seems getting a connection is fine, but a request to uninstall will get a ghosting. Not sure how and where to connect. REAL BAD @OnSpectra u also joined others in this league

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 21 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Laxmikant Sharma (@Laxmika52899797) reported 23 minutes ago

  @OnSpectra now a days there are so many problems are coming with emails sending by 3rd party client and speed also too much poor. Spectra needs to improvement their services. Very embarrassing.

• 
  Shashank (@Shashank141985) reported 27 minutes ago

  @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

• 
  Ashish Narang (@narang_babu) reported 30 minutes ago

  @OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!

• 
  Sharad (@chaustsher) reported 33 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  Sumit Kumar Singh (@Sumitks) reported 33 minutes ago

  @OnSpectra : need to cancel my subscription. what’s the process?

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 35 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 38 minutes ago from New Delhi, Delhi

  @OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?

• 
  abhishek bhasin (@Abhishek5133) reported 39 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Abhishek Das (@abhidauly) reported 42 minutes ago

  @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this

• 
  Karthik M S (@m_s_karthik) reported 42 minutes ago

  @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

• 
  Tanveer Masood (@tanveer2412) reported 44 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  Priyank Jain (@CEOBinarysoft) reported 45 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  ad_das (@d_arindam) reported 45 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  Prerna Ranjan (@prerna_ranjan) reported 45 minutes ago from Gurgaon, Haryana

  @OnSpectra Internet not working. Your technician marks complaint resolved without even visiting. Either resolve it or I am switching to some other better service provider

• 
  Anil (@anilbudhraja) reported 49 minutes ago

  @OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection

• 
  deepak (@dj_bgl_25) reported 49 minutes ago

  @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

• 
  Himanshu Kaushal (@suryavanshi999) reported 51 minutes ago

  @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

• 
  Arpit (@arpitbond131) reported 53 minutes ago

  @OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 1 hour ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  paritoshsharma 🇮🇳 (@paritoshsharma) reported 1 hour ago

  @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift