Spectra Outage Report

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (33%)
• Total Blackout (33%)
• Wi-fi (33%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Noida, and Delhi.

City	Problem Type	Report Time
Noida	Total Blackout	5 days ago
Delhi	Internet	27 days ago
Raipur	E-mail	3 months ago
Chennai	Wi-fi	3 months ago
Delhi	Total Blackout	3 months ago
Gurgaon	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Perspective (@Monishroy) reported 1 minute ago

  Close to 16hrs ~ no internet~ no calls ~ no visit from the service provider. Not sure what to do except raise tickets. Dealing with a bunch of dolts in the name of customer care. #internetdown #WFH #CustomerExperience @OnSpectra sucks

• 
  Jitin (@jitinhanda9) reported 3 minutes ago

  @OnSpectra @OnSpectraCare We are having connectivity issues in Sector#28, Gurgaon.Sushant Lok, A block. Many residents here are having the same issue. Can you please resolve it ASAP.We have online meetings, kids have online school- all are severely impacted. SR21093169545

• 
  Kunal Sinha (@mytechloaded) reported 4 minutes ago

  What a poor internet provider you are @OnSpectra.Your internet connection doesn't work consecutively for even 4 days.. Why are we paying you such an hefty amount? For this nuisance? I want my internet re connected by today itself else I am changing it and throwing it away..

• 
  Akhilesh Chandra (@akhil83770) reported 8 minutes ago

  @OnSpectra Spectra guys have taken request to downgrade plan to 250mbps as they knew they can't justify this speed which they are giving.. Yes they made money for one year without customer knowing they are being cheated

• 
  Saurabh Jain (@Saurabh09570504) reported 9 minutes ago

  @OnSpectra Fraud company. Raised multiple complaints but didn’t get response from team & to my surprise marking complaints as solved & stating that customer is not picking technician’s calls since days. You guys should be gutted and close down your company. #CustomerService

• 
  Hreem Kuttichathan (@chappadganju) reported 11 minutes ago

  If anybody's considering taking @OnSpectra broadband in Bangalore for gaming please don't. The ping is horrible and frequent downtime.

• 
  Akhilesh Chandra (@akhil83770) reported 11 minutes ago

  @OnSpectra a very dissatisfied customer. I intend to disconnect Spectra connection or downgrade as i am aware they can never provide 125Mbps download speed and just making money by selling high value plans

• 
  Deblina Chatterjee (@deblina5638) reported 18 minutes ago

  @OnSpectra SR# SR21113234496 internet not working since yesterday. Customer service is of no good. They say the issue has been resolved when clearly it is not. Do u want to resolve the issue or u want me to take my business somewhere else???

• 
  Rajiv_Scorpion (@Rajiv_Scorpio) reported 20 minutes ago

  @OnSpectra what happened to SR21103184940 Or tou people have become as useless as AIRTEL ma be even worst.......

• 
  Abrar (@untoo_abrar) reported 25 minutes ago

  @JioCare this is ridiculous now again ur technician came and reset my router and then said the same verbiage, is this the way its going to be and not getting any solution, then I should properly switch to other network. #JioSucks #scammers Hey @airtelindia @OnSpectra.

• 
  Hunar Bhalla (@HunarBhalla) reported 26 minutes ago

  @4_ever_red @Airtel_Presence Do check if you have @OnSpectra available in your area. I'm having bad experience with airtel on all fronts. I'm living at the heart of my city and I don't even get mobile coverage of airtel. Ended up getting a jio sim

• 
  Tanveer Masood (@tanveer2412) reported 28 minutes ago

  @OnSpectra I applied for a new internet connection (2320341) on 19 Dec. Was told that I will get it by 21 Dec. I still don't have the connection. No update from Spectra. Pathetic service. Please refund my money if you can't provide it. @jagograhakjago

• 
  Aamir Ashraf (@iamamyrockx) reported 28 minutes ago

  @OnSpectra poor payment portel, you people deliberately pop up a message of unsuccessful payment after successful payments and ditch customers

• 
  Tanveer Masood (@tanveer2412) reported 31 minutes ago

  Your rep called. Had no clue about issue. Had to explain the issue again. Asked me to wait 7 days without giving any update. Your sales person promised connection in 2 days. No update yet. Please refund my money @jagograhakjago @OnSpectra

• 
  zan (@vskyrex) reported 37 minutes ago

  @vedantrants @OnSpectra Had the same issue w spectra too like yesterday same w @zerefvstheworld

• 
  Karthik M S (Railmani) (@m_s_karthik) reported 38 minutes ago

  @OnSpectra internet down on a Monday, two work from home adults and two e learning kids on standby. The adults can use the phone internet but the kids can't. Please fix asap.

• 
  CoNnEcTd (@Connectd_India) reported 39 minutes ago

  After facing endless problem for last 2 weeks and making god knows how many complaints, Our issue is still not resolved. @OnSpectra, we would like discontinue our connection. Please explain the process to do so.

• 
  Kanwar Anand (@spacey_december) reported 39 minutes ago

  @OnSpectra Hello my internet connection is down CAN 219013 ..can i get a one day credit on my monthly bill ?Thanks.

• 
  Arun Kamath (@ArunKamath47) reported 40 minutes ago

  @OnSpectra Absolutely pathetic! People please don't be fooled. I reported an issue with slow speed almost a week back and all I keep hearing is some internal team is working on it. 100Mbps plan turned into 100kbps. If you are a working guy then please don't opt this. Will be slow for days.

• 
  Svattam (@supreethvattam) reported 41 minutes ago

  @OnSpectra internet down from last night, no response yet.. please refund the amount back to me

• 
  Abrar (@untoo_abrar) reported 41 minutes ago

  here is my jio fiber no: 1135615372. I want fix at the earliest. Else I don't have option to switch @airtelindia @OnSpectra

• 
  Karthik M S (Railmani) (@m_s_karthik) reported 43 minutes ago

  @NetflixIndia and @OnSpectra , I really don't like watching 4k content at 360p while on wired ethernet. One of you needs to fix your service please.

• 
  Pawan Kochhar (@pawankochhar) reported 44 minutes ago

  @OnSpectra Slowly becoming from the best to the worst service provider .. Downtime has been 18 days out of 24 Days in November.

• 
  Oshan (@Oshanology) reported 46 minutes ago

  Just let go off @OnSpectra because of the rates you were offering @reliancejio, such a scam jio. Never faced a long outage like this with Spectra.

• 
  Kashish (@kashishsachde11) reported 49 minutes ago

  @OnSpectra we have shifted our house. Need to get Internet connectivity to this house. Please help to get this resolved

• 
  Akhilesh Chandra (@akhil83770) reported 54 minutes ago

  @OnSpectra can someone explain what's going on? Can't your guys understand this simple request of downgrading of plan, given in writing, explained in person to your sales guy (who incidentally dint even open service request)

• 
  Prateek Srivastava (@Prateeksgsits) reported 59 minutes ago

  @OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??

• 
  Akhilesh Chandra (@akhil83770) reported 59 minutes ago

  @OnSpectra Beware of all these broadband service providers, their service is pathetic. I have 1GBPS plan and i am getting a download speed of 15-20mbps which is equivalent to 300Mbps plan

• 
  Kanwar Anand (@spacey_december) reported 60 minutes ago

  @OnSpectra Hello my internet connection is down CAN 208926 ..can i get a one day credit on my monthly bill ?Thanks.

• 
  Mritunjay Sharma (@SharmaMritunjay) reported 60 minutes ago

  @OnSpectra pathetic service totally #unprofessional Struggling since a week but still no resolution. They send someone to check but have no clue on why internet stops working randomly. #spectra internet sucks