Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (43%)
• Total Blackout (43%)
• Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Bengaluru, Hyderabad, and Noida.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	17 hours ago
Bengaluru	Internet	3 days ago
Chhindwāra	Total Blackout	1 month ago
Chhindwāra	Total Blackout	1 month ago
Hyderabad	Internet	2 months ago
Noida	Total Blackout	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  deepak (@dj_bgl_25) reported 4 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  Mudit Sinha (@mdtsinha) reported 7 minutes ago

  @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 8 minutes ago from New Delhi, Delhi

  Internet still down, @OnSpectra SR at 11.58. Technician lead Delhi says he had no idea so he never checked online for the request took my call made excuses - SR22073488614. Problem not resolved or addressed. Not the first time work from home interrupted by internet lapse

• 
  Prashant Gaur (@prashantgaur_) reported 14 minutes ago

  @OnSpectra Internet not working. Pl call 9811661554

• 
  Chinmay Vivek 🇮🇳 (@ChinmayVivek) reported 16 minutes ago

  @OnSpectra how manage to provide this worst service Every day the internet is down

• 
  Bhaskar (@Bhaskar02884034) reported 17 minutes ago

  @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 17 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Amit (@Amitvuts) reported 19 minutes ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  Chandler Bing! 🚩 (@TheRainPoet) reported 19 minutes ago

  @OnSpectraCare Hi, the Internet hasn’t been working for a couple of hours now. No place in your app to raise a Service Request!! Your Customer care number doesn’t work either!! Can you help sort out the issue ASAP? @OnSpectra!

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 21 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  pramod (@P____D____) reported 21 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  shivakumar (@ShivaKumarKA) reported 22 minutes ago

  @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

• 
  pramod (@P____D____) reported 24 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  Deepu (@Deepu1403) reported 25 minutes ago

  @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

• 
  aanya kaushik (@aanya_kaushik) reported 27 minutes ago

  As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 39 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Sumant (still Geralt of Trivia) (@sumants) reported 39 minutes ago

  @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

• 
  abhishek bhasin (@Abhishek5133) reported 39 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  confused_bong (@d_arindam) reported 40 minutes ago

  @OnSpectra worst device management system I have ever seen in a Wifi provider. I have 5 decides available even two simultaneous fails to connect. Never go @OnSpectra

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 41 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  ad_das (@d_arindam) reported 48 minutes ago

  @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

• 
  yogesh agarwal (@EvilYogiBear) reported 49 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  tharun (@tharun46451175) reported 51 minutes ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  Abhishek Gupta (@abhishek6801) reported 51 minutes ago

  @OnSpectra its been more than 48 hours your services have been down in Gurgaon. I have been reaching out to your customer care and they have been just closing my service requests to keep resolution TAT in check. What a pathetic service. Looks like need to switch to @airtelindia

• 
  Varun Wadhera (@Varunw) reported 52 minutes ago

  @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

• 
  Dj Haulix (@amritbaruah18) reported 53 minutes ago

  @OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.

• 
  Sandeep (@Sandeep12710294) reported 54 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 54 minutes ago from New Delhi, Delhi

  @OnSpectraCare So the problem will be resolved in the next 16 minutes @OnSpectra @OnSpectraCare without the intervention or presence or response from technician?

• 
  Kunal (@kunal_lalvani) reported 59 minutes ago

  @OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.

• 
  Anay Rai (@anay9213) reported 60 minutes ago

  @OnSpectra can u check pls without resolving marked resolve SR no SR22073512054. Really very frustrating service offered by spectra,