Spectra service status: outage reports and connection issues
Why is my Spectra service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Problems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
- Internet (50%)
- Wi-fi (33%)
- Total Blackout (17%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 12 days ago |
|
Bengaluru
|
Internet | 1 month ago |
|
Bengaluru
|
Wi-fi | 1 month ago |
|
Chhindwāra
|
Total Blackout | 2 months ago |
|
Chhindwāra
|
Wi-fi | 3 months ago |
|
Bengaluru
|
Internet | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Dj Haulix (@amritbaruah18) reported@OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Deepu (@Deepu1403) reported@OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.
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pramod (@P____D____) reported@OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect
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Pradeep Gupta (@pradeepgupta102) reported@OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution
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Tony Benoy (@TonyBenoy) reported@OnSpectra please help😭
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Chandan Mukherjee (@ChandanMasai) reported@onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.
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Shishir Agrahari (@shishiragrahari) reported@OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra
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Eeshan Khan (@khan_eeshan) reported@OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.
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Aditya tyagi (@Adityatyagi15) reported@OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.
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Abhishek Verma (@mrcreatist) reported@OnSpectra I am without internet from last 2 days, you guys have the worst customer service ever.
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra @NetflixIndia Worst Service. Pathetic Service.
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Sharad (@chaustsher) reported@OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful
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aanya kaushik (@aanya_kaushik) reportedThen i got mail that i am not suppose to use my personal wifi nd you are using @OnSpectra @life_spectra wifi they are providing worst wifi services you property manger told me yesterday ma'am please top up your plan so i paid for that yesterday i paid for 80mbps.
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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tharun (@tharun46451175) reported@OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you
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Karthik M S (@m_s_karthik) reported@OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.
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Tanveer Masood (@tanveer2412) reported@OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago
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Priyank Jain (@CEOBinarysoft) reported@OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.
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Arpit (@arpitbond131) reported@OnSpectra my internet is disconnected and you sent me a wrong bill for payment. On raising tickets, no response since 5 days. This is the level of your service
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The DeshBhakt 🇮🇳 (@TheDeshBhakt) reportedFolks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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shivakumar (@ShivaKumarKA) reported@OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.
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Kunal Jain (@Jainkkunal10) reported@OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.
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Profit_Swing (@S_garg83) reported@OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish
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Vaibhav (@iVaibhavKaushal) reported@OnSpectra Worst Service. Pathetic Service.
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Dj Haulix (@amritbaruah18) reported@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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Sumant (still Geralt of Trivia) (@sumants) reported@OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.
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Prashant (@prashant_katara) reported@OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding
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x pun!! (@DinkarChaubey) reported@OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)