Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (38%)
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Wi-fi (25%)
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E-mail (13%)
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Total Blackout (13%)
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TV (13%)
Live Outage Map
The most recent Spectra outage reports came from the following cities: Raipur, Chennai, Delhi, Gurgaon and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
||
| Chennai |
Wi-fi | |
| Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Bengaluru |
Wi-fi | |
| New Delhi |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Koushik
(@Kkoushik932) reported
@OnSpectra @OnSpectraCare @uditm Customer Account Number 227238 A complete fraud company, not refunding security for the last 2 months. Customer care doesn't help, no response on email. Don't know what to do. Never getting a connection from Spectra again in my whole life.🤬
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Dr. Pawan Singh
(@PawanSi53802005) reported
@OnSpectra such a horrible service. No one is bothered to respond my issue. AC no 215494. I will recommend not to use Spectra
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Dr. Pawan Singh
(@PawanSi53802005) reported
@ETTelecom @OnSpectra such a horrible service. No one is bothered to respond my issue. I will recommend not to use Spectra
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Dipu Rai
(@DipuJourno) reported
Several times in a day @OnSpectra @uditm Internet connection collapse. Again I am facing the same problem. Please Fix it with some stability.
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@sam1977
(@SamratBhushan) reported
@OnSpectra ridiculous service !! Impossible to get through any single day without your service failing
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Akash Sahu
(@akash45sahu) reported
There is a local internet service provider who has charged rs1500 for only 30mbs P/M. It is a humble request that all broadband servicers extent their services in our area Pincode "110072" we have a huge need for internet for job work and studies. @OnSpectra @airtelindia
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Dhruv Walecha
(@DeeWayTime) reported
@OnSpectra @OnSpectraCare your service is so BAD I can't even explain.
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Ankitesh Srivastava
(@AnkiteshSrivas7) reported
@OnSpectra hi team, I guess you were the best one time and now you don't even bother to take a single request seriously from customer and delay them for 14 days. Please do the needful or else take back your device and don't ask for any payment and any return from your side.
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Vijay Upadhyay
(@vijayrupadhyay) reported
@OnSpectra Are the Spectra owners and management even aware that one whole society in Mumbai is completely out of service for last many days and the helpdesk is just extending restart time daily? Why this type of insensitive treatment of customers?? Why r u testing our patience?
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Rajat
(@Rajat_Sethia) reported
@OnSpectra not getting internet for 2 days...no response on customer service also
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Ashish Mathur
(@ashm1912) reported
@OnSpectra my issue reamins unresolved ,no sight of internet to be up soon.Customer care is uselesa.
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Dr. Pawan Singh
(@PawanSi53802005) reported
@OnSpectra @uditm @ETtech Bloody hell this is the most incompetent company in the field of internet service provider. NEVER USE THIS COMPANY
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Dr. Pawan Singh
(@PawanSi53802005) reported
@OnSpectra @uditm @ETtech such a horrible service. No one is bothered to respond my issue. . I will recommend not to use Spectra at all
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Gaurav
(@Gaurav16453092) reported
@uditm @OnSpectra @OnSpectraCare No resolution provided yet.. This feels like cheated when paying for a 100 MBPS plan and the technology support (sterlite) is only providing 50 MBPS speed from last 4 months..
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Mohit Vyas
(@Mohit7396) reported
@OnSpectra I called to customer care and get to know, Spectra has stopped services from pune location. Please confirm. CAN 214700
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Ashish Mathur
(@ashm1912) reported
@OnSpectra we are in kandivali east .there is no response to our complaints..i call up call service and they say issues are with BMC..dude then y am i paying ur service bill?
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Vedant 🇮🇳
(@MoongdalFN) reported
. @OnSpectra my internet is dying help
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Rajat
(@Rajat_Sethia) reported
@OnSpectra I am having too many internet disconnections..raised complaint..but no action being taken
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Mighty Raju
(@rajesh_tj) reported
@OnSpectra Hi Team, I am facing internet issue in Pune PCMC , 8412987112 Even account is showing as deactivated
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Vaibhav Srivastava
(@Vaibhav51841129) reported
@OnSpectra @OnSpectraCare If anyone planning to get spectra please donot try think about it they have worest service . they will take your money and will not provide and serive thereafter . they have frequent dissconnection . please trust me donot get this isp attleast
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Kanwar Anand
(@spacey_december) reported
@OnSpectra account id 227964 — need to pause my account or cancel it for good.. office is shut for corona for at least 2 months.. I have 5 connections in total and your customer care says no provision for pausing subscription
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Gaurav
(@Gaurav16453092) reported
@OnSpectra @uditm CAN#221135.. False services provided.. Paying for 100 MBPS plan from last 4 months and getting 50 MBPS service as confirmed by the engineer (associated group: sterlite) Had a recorded con call with customer service and the engineer. Chasing from last 2 days now.
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Ramesh Chhabra
(@cachhabraramesh) reported
@OnSpectra Reminder to pay bill started from the day bill raised, 3-4 times a day, SMS/emails, got three calls even after making payment. #Disgusting If this promptness was shown for SR Solution, better. #IrritatingBillingService
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Suman Reddy
(@sumanreddy0202) reported
@OnSpectra - Pathetic service in HSR layout Bangalore. I have raised over 5-6 tickets for frequently disconnection in a week and still not received a solution. Latest ticket raised today is SR# SR21043001035. Looks like I need to switch to @airtelindia or @HathwayBrdband .
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Vakeelji
(@InfoVakeelji) reported
Poor internet service provider and frequent disconnection and services are realy poor . Its better to use your own mobile network @OnSpectra @GetSpectrum @IIMC_India
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Manish Bindal
(@superbinds) reported
@OnSpectra Following with the service team for the last 2 months. But receive the exact same copy paste message from every time that Spectra is “actively working” on it. #shame #pathetic service
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Vaibhav Srivastava
(@Vaibhav51841129) reported
@OnSpectraCare @OnSpectra dear team , my services have been discontinued without any prior notice . I have already contacted your coustomer care but issue nit resolved User name Akhilesh Srivastava Registered mobile number 9559523336
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Sumeet Gupta
(@sumeetonline90) reported
@OnSpectra for the past 1-2 weeks your connection is never up for major part of the day ( Mumbai Whispering Palms area ). You have already taken the annual payment , hence please see that you make things right or compensate for this loss @TRAI
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Rajat
(@Rajat_Sethia) reported
@OnSpectra @OnSpectraCare Pathethic service spectranet...I don't have internet since 3 days and everytime I call customer service they tell me it will resolved in next 4 hrs....
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Apoorv Chaturvedi
(@chaturapoorv) reported
@OnSpectra terrible service. Terrible speed. Have never received a permanent solution.