Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (60%)
• Internet (20%)
• Wi-fi (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	25 days ago
Chhindwāra	Wi-fi	1 month ago
Bengaluru	Internet	1 month ago
Chhindwāra	Total Blackout	2 months ago
Chhindwāra	Total Blackout	2 months ago
Hyderabad	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PRITAM (@PRITAMlucky03) reported 2 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  tharun (@tharun46451175) reported 3 minutes ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 5 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Swagat Naik (@SwagatNaik15) reported 6 minutes ago

  @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

• 
  Sharad (@chaustsher) reported 7 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  Swapnil S (@swaps_2k1) reported 10 minutes ago

  @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

• 
  yogesh agarwal (@EvilYogiBear) reported 11 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  paritoshsharma 🇮🇳 (@paritoshsharma) reported 14 minutes ago

  @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift

• 
  Sumant (still Geralt of Trivia) (@sumants) reported 14 minutes ago

  @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

• 
  Sandeep (@Sandeep12710294) reported 14 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  abhishek bhasin (@Abhishek5133) reported 17 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  The Chartist (@TheChartist8) reported 19 minutes ago

  @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

• 
  Amit (@Amitvuts) reported 26 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  Sundar Subramanian (@sundarsubr) reported 27 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  Nitin Kaushik (@itsNitinKaushik) reported 28 minutes ago

  @OnSpectra @onspectra It’s been more than 2 years but the story continues. Only mails, new tickets and then the auto closure of the tickets. But refund of security deposit - never!

• 
  Sumit Kumar Singh (@Sumitks) reported 36 minutes ago

  @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

• 
  Pradeep Gupta (@pradeepgupta102) reported 37 minutes ago

  @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 39 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  ANIMESH RAJPUT (@Rajput8619) reported 40 minutes ago

  @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

• 
  Shashank (@Shashank141985) reported 41 minutes ago

  @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

• 
  aanya kaushik (@aanya_kaushik) reported 41 minutes ago

  As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

• 
  Vivek E A (@Vivekea1) reported 44 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

• 
  Dj Haulix (@amritbaruah18) reported 44 minutes ago

  @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158

• 
  Tanveer Masood (@tanveer2412) reported 45 minutes ago

  @OnSpectra already cancelled my connection. Returned modem and all dues were cleared. Why am I still getting email and sms about service request. SR22063438371. I didn't raise it. Is this fraud from Spectra. @jagograhakjago

• 
  Nidhi Chaudhary (@thenidhii) reported 45 minutes ago from Delhi, Delhi

  What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

• 
  Vivek Sengupta (@vsengupta) reported 47 minutes ago

  @OnSpectraCare There is a huge problem if your internet service keeps breaking down. @OnSpectra

• 
  Tushar Anand (@TushDeMort) reported 53 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Sudhanshu Jain (@i_sudhanshujain) reported 53 minutes ago

  @OnSpectra they are creating a new benchmark in providing the worst internet services everyday. My advice to business owners to not depend on them. Account ID 224428

• 
  Vivek Sengupta (@vsengupta) reported 57 minutes ago

  @OnSpectraCare @OnSpectra Internet link down. Complaint registered over 3 hours ago. Yet to be restored. Trying in vain to talk to call centre. UNACCEPTABLE.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 57 minutes ago from New Delhi, Delhi

  @OnSpectraCare @OnSpectra mhd Ghilmar Tassavur - my interment issue still stands unresolved for the service request shared