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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% Total Blackout (20%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Bengaluru, and Chhindwāra.

CityProblem TypeReport Time
Bengaluru Internet 21 days ago
Bengaluru Wi-fi 22 days ago
Chhindwāra Total Blackout 2 months ago
Chhindwāra Wi-fi 2 months ago
Bengaluru Internet 2 months ago
Chhindwāra Total Blackout 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • shubhcjain
    Shubhang Jain (@shubhcjain) reported

    @OnSpectra @OnSpectraCare Very very poor internet with too many service disruptions. I have to raise a service request every few days. Absolutely pathetic. Will consider shifting to another provider if this continues.

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • TheChartist8
    The Chartist (@TheChartist8) reported

    @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

  • subhaash2012
    Subhash S M (@subhaash2012) reported

    @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

  • amitkha26204585
    amit khare (@amitkha26204585) reported

    @OnSpectra @uditm when we go for connection of Spectra fibre net it is done within 1 day but when you opt for disconnection I am told by your customer care team that it will take 15days and I will have to pay for that 15 days bill also…is this really justified? Why not in 1day?

  • m_s_karthik
    Karthik M S (@m_s_karthik) reported

    @OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.

  • Varunw
    Varun Wadhera (@Varunw) reported

    @OnSpectra please let me know the resolution time on SR22073509570. At the drop of water the link goes down. Helpline disconnects you without being able to speak to anyone. 2nd time in 3days that link is down for hours. Are we in a primitive age?

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • Adityatyagi15
    Aditya tyagi (@Adityatyagi15) reported

    @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • r3dinf0
    r3dinfo (@r3dinf0) reported

    @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

  • paracetanmol__
    Ria (@paracetanmol__) reported

    @thenidhii @OnSpectra @JioCare Please help her 😌

  • IVILNVRLOSE
    Pranesh Lingampally (@IVILNVRLOSE) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

  • eshwar_n
    Eshwar Natarajan (@eshwar_n) reported

    @airtelindia been over 10 days since we requested moving connection to our new office in WTT, Noida. Your technical staff came over earlier in week & said we'll have to get the fiber laid by us. @OnSpectra & Ultranet did it themselves, didn't expect poor service from #Airtel

  • sunny9k
    Sunny (@sunny9k) reported

    @OnSpectra help

  • Bhaskar02884034
    Bhaskar (@Bhaskar02884034) reported

    @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • Amitvuts
    Amit (@Amitvuts) reported

    @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • Rajput8619
    ANIMESH RAJPUT (@Rajput8619) reported

    @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • paritoshsharma
    paritoshsharma 🇮🇳 (@paritoshsharma) reported

    @OnSpectra your sevice levels have gone down drastically. I paid for a new connection on Saturday and it's Monday. 2 absolutely rubbish promises made by your sales and installation team. BTW, Iv been your customer since 4 years. @reliancejio Fiber is in my colony. Time to shift

  • prashantgaur_
    Prashant Gaur (@prashantgaur_) reported

    @OnSpectra Internet not working. Pl call 9811661554

  • d_arindam
    ad_das (@d_arindam) reported

    @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

  • prashant_katara
    Prashant (@prashant_katara) reported

    @OnSpectra Team provide proper resolution in this SR# SR23013734593, i am still awaiting a proper response from your side. Please call me on registered number for better understanding

  • shishiragrahari
    Shishir Agrahari (@shishiragrahari) reported

    @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra very terrible service. From last 20 days i am raising SR request for internal shifting from one room to another. You already took like 20 days and still my issue didn’t resolved your engineer already charged me money but. sr22073514158