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Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% Total Blackout (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Delhi, and Bengaluru.

CityProblem TypeReport Time
Delhi Internet 14 days ago
Bengaluru Internet 1 month ago
Bengaluru Wi-fi 1 month ago
Chhindwāra Total Blackout 2 months ago
Chhindwāra Wi-fi 3 months ago
Bengaluru Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Shashank141985
    Shashank (@Shashank141985) reported

    @OnSpectra My internet is down since last 3 weeks and no resolution till date, multiple calls to support but no resoltuion

  • suryavanshi999
    Himanshu Kaushal (@suryavanshi999) reported

    @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

  • meghnaa09
    Meghnaa (@meghnaa09) reported

    @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.

  • DinkarChaubey
    x pun!! (@DinkarChaubey) reported

    @OnSpectra we enquired and agreed for connections only if we get demo,this guy agreed and now when we are not fine with the service and want it not to be continued he is pressurising us to make payment (2)

  • dj_bgl_25
    deepak (@dj_bgl_25) reported

    @OnSpectra CAN - 166866 INTERNET IS DOWN FROM LAST DAY UNABLE TO USE THE SERVICE . PROVIDE THE FIX ASAP.

  • d_arindam
    ad_das (@d_arindam) reported

    @OnSpectra what the helpline for wifiscp service? Internet is down a you wifiscp portal does not even have a ticket raising system

  • Sumitks
    Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra : need to cancel my subscription. what’s the process?

  • amritbaruah18
    Dj Haulix (@amritbaruah18) reported

    @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

  • AjayNahar3
    Ajay Nahar (@AjayNahar3) reported

    @OnSpectra poor service on ground and even worse customer support. I am working on my mobile hotspot for last 1 month, thanks to your #poorcustomerservice your team promises the world and close the ticket without resolution. Howz that for #CustomerExperience Rajat Arora?

  • narang_babu
    Ashish Narang (@narang_babu) reported

    @OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!

  • Sudripto
    $udr!pt0$$ (@Sudripto) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.

  • r3dinf0
    r3dinfo (@r3dinf0) reported

    @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • tharun46451175
    tharun (@tharun46451175) reported

    @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

  • EvilYogiBear
    yogesh agarwal (@EvilYogiBear) reported

    Worst customer torcher from @OnSpectra. First they generate a quarter bill and then they send a barred service message. Service team has no clue,utter mismanagement. Fastest internet claim is also absolute hoax. Then service people arrogantly say first make payment then well talk

  • thenidhii
    Nidhi Chaudhary (@thenidhii) reported from Delhi, Delhi

    What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • Rajput8619
    ANIMESH RAJPUT (@Rajput8619) reported

    @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • itsNitinKaushik
    Nitin Kaushik (@itsNitinKaushik) reported

    @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

  • pradeepgupta102
    Pradeep Gupta (@pradeepgupta102) reported

    @OnSpectra @OnSpectraCare I sent email on 15th March why I am given date of 7th April for resolution

  • nitish41
    Nitish Verma (@nitish41) reported

    @OnSpectra @OnSpectraCare - can anyone look into my issue?

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • ayanbanerjee07
    Ayan Banerjee (@ayanbanerjee07) reported

    Dear @OnSpectra my Internet is not working and I have complained in the morning. Till now no resolution. What a service. 207935

  • CEOBinarysoft
    Priyank Jain (@CEOBinarysoft) reported

    @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

  • sumants
    Sumant (still Geralt of Trivia) (@sumants) reported

    @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

  • Jainkkunal10
    Kunal Jain (@Jainkkunal10) reported

    @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

  • Abhishek5133
    abhishek bhasin (@Abhishek5133) reported

    @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

  • abhidauly
    Abhishek Das (@abhidauly) reported

    @OnSpectra why are you charging a convenience fee on your own app for payments to yourself, when did you become @bookmyshow no other broadband service provider does this