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Spectra

Spectra service status: outage reports and connection issues

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 57% Total Blackout (57%)
  • 29% Internet (29%)
  • 14% Wi-fi (14%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, and Bengaluru.

CityProblem TypeReport Time
Chhindwāra Total Blackout 10 days ago
Chhindwāra Wi-fi 26 days ago
Bengaluru Internet 29 days ago
Chhindwāra Total Blackout 2 months ago
Chhindwāra Total Blackout 2 months ago
Hyderabad Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivaKumarKA
    shivakumar (@ShivaKumarKA) reported

    @OnSpectra I paid 7073 for new connection on 16 May. Not done yet. Poor response from salesperson, customer service and email support. Filed service request SR22053420895. No use at all. Return my hard earned money or declare that you can't do and keep my money.

  • khan_eeshan
    Eeshan Khan (@khan_eeshan) reported

    @OnSpectra @WBAlliance @uditm You need to fix your service my inrmternet has not been working for 2 days and the service requests I raise keep getting closed saying that is issue is fixed it is causing a lot of inconvenience the new SR has the resolution time for tomorrow. This is utterly disappointing.

  • thenidhii
    Nidhi Chaudhary (@thenidhii) reported from Delhi, Delhi

    What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.

  • r3dinf0
    r3dinfo (@r3dinf0) reported

    @OnSpectra Worst service. Fibre Internet goes off when you are in meeting, business loss. Happened more than 3 times in this month. Root cause power outage or team doesn't know. I am fed up. Location Bangalore, thubarahalli

  • prashantgaur_
    Prashant Gaur (@prashantgaur_) reported

    @OnSpectra Internet not working. Pl call 9811661554

  • chaustsher
    Sharad (@chaustsher) reported

    @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • subhaash2012
    Subhash S M (@subhaash2012) reported

    @OnSpectra Hi, UNCR-62dcf317a76ef6000129cca2 net often disconnects from the connected device. Often asked to sign in so worrying.

  • RVaibhav400
    Vaibhav Raj Shekhar (@RVaibhav400) reported

    I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

  • ipshitanandi
    Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported from Delhi, Delhi

    I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

  • spacey_december
    Kanwar Anand (@spacey_december) reported

    @OnSpectra today I called spectra for a leased line. Some gentleman named Hasan answered. He knew little English and had a listening problem, asking me to repeat. So I hung up. He called back, I said let it be. Can you guys please hire more professional people? Its a charged call

  • IVILNVRLOSE
    Pranesh Lingampally (@IVILNVRLOSE) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

  • RV2206
    RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka

    @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

  • kunal_lalvani
    Kunal (@kunal_lalvani) reported

    @OnSpectra it's been 18 hrs and the Internet is still down. When jio was down for a few hours they had compensated their users. How are you going to compensate me for this? Resolution time is 6pm today (apparently). Almost 22 hrs no Internet.

  • ChandanMasai
    Chandan Mukherjee (@ChandanMasai) reported

    @onspectra Internet service by Spectra in South Delhi: there is frequent disruption in connectivity, once every fortnight on an average. Their 1800 support is often unavailable, MySpectra becomes unresponsive at the same time, so is the case with their WhatsApp contact.

  • SwagatNaik15
    Swagat Naik (@SwagatNaik15) reported

    @OnSpectra horrible after service from your bangalore team . Requesting to solve the issue past 1day still they are not able to solve . Disappointing .

  • Deepu1403
    Deepu (@Deepu1403) reported

    @OnSpectra Hi, we have received payment of Rs 2828, Spectra A/C No. 2323381.... I changed my mind and need refund for this connection, reason 4 posting here as ur customer care not helping me.

  • sumants
    Sumant (still Geralt of Trivia) (@sumants) reported

    @OnSpectra your website is utter garbage. I've been trying to pay my bill for three days, and it can't get past the phone number screen.

  • Swap_Jags
    Swapnil Jagtap (@Swap_Jags) reported

    @OnSpectra hi, You have discontinued your services in the area Pimple Saudagar, Pune - 411027 since dated 15th May 2021. That time, I had paid for my half yearly plan from Feb'2021 to Sept'2021. It was told that we will get refund for unused service. I had raise an issue ...1/2

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

  • m_s_karthik
    Karthik M S (@m_s_karthik) reported

    @OnSpectra hey guys ... Without internet we can't work from home, and the kids can't do homework. Can you please fix it ASAP? Also your service engineer isn't reachable. Everything comes to a standstill.

  • TheDeshBhakt
    The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported

    Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

  • PRITAMlucky03
    PRITAM (@PRITAMlucky03) reported

    @OnSpectra why internet is getting disconnected everyday . I have reported this issue 50 times still then no response. Contact :8249160855

  • Amitvuts
    Amit (@Amitvuts) reported

    Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

  • RidimaAneja
    Ridima Aneja🇮🇳 (@RidimaAneja) reported

    @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

  • neermehta1
    Neeraj Mehta (@neermehta1) reported

    Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

  • swaps_2k1
    Swapnil S (@swaps_2k1) reported

    @OnSpectra why does it take 3 plus days to resolve a network error. Your service has been degrading quite bad lately.

  • Sandeep12710294
    Sandeep (@Sandeep12710294) reported

    @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

  • TushDeMort
    Tushar Anand (@TushDeMort) reported

    @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

  • P____D____
    pramod (@P____D____) reported

    @OnSpectra @uditm @ETTelecom I tried your my spectra app and your help desk but can't connect