Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Total Blackout (50%)
• Internet (33%)
• Wi-fi (17%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Chhindwāra, Hyderabad, and Noida.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	22 days ago
Chhindwāra	Total Blackout	22 days ago
Hyderabad	Internet	1 month ago
Noida	Total Blackout	2 months ago
Delhi	Internet	2 months ago
Raipur	E-mail	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vaibhav Raj Shekhar (@RVaibhav400) reported 4 minutes ago

  I want @airtelindia to either solve the problem or publically acknowledge that they cannot provide the similar services as @reliancejio and @OnSpectra I am tired of having to call the technicians or Airtel customer care just for them to come and switch on and off the router.

• 
  yogesh agarwal (@EvilYogiBear) reported 4 minutes ago

  If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own

• 
  Tushar Anand (@TushDeMort) reported 5 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down

• 
  Imran M (@calmima_m) reported 11 minutes ago

  Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

• 
  प्रतीक || prateek (@gulati_prateek) reported 12 minutes ago

  @OnSpectra frequent internet outages in Gurgaon and unable to log a ticket through self help app as well. Been in a queue to speak with customer service rep for more than 5 mins. Not sure what kind of service we are paying for?!

• 
  Dj Haulix (@amritbaruah18) reported 13 minutes ago

  @OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.

• 
  Kratika Gupta (@kratikagupta24) reported 14 minutes ago

  @OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.

• 
  Profit_Swing (@S_garg83) reported 15 minutes ago

  @OnSpectra The most worst wifi connection I have experienced is Spectra...never go for it...too slow...no proper customer care...just a complete rubbish

• 
  Aditya tyagi (@Adityatyagi15) reported 15 minutes ago

  @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

• 
  Amit (@Amitvuts) reported 16 minutes ago

  Never trust of @OnSpectra customer support they will say 1 hour and will take a week..

• 
  Nikita Tandon (@nikitatandon44) reported 17 minutes ago

  @OnSpectra 2 days back we raised request for shifting connection to our new place. Since then we haven’t heard back, neither is the customer care responding. We need the connection to be shifted today. We have office from tomorrow.

• 
  Vaibhav (@iVaibhavKaushal) reported 20 minutes ago

  @OnSpectra @NetflixIndia Worst Service. Pathetic Service.

• 
  Swapnil Agarwal (@swapnilaga3) reported 22 minutes ago

  @OnSpectra Hi team, very disappointed at your service. Local representative promised to provide new connection in 24 hours. It's 48 hours now still no news. Please help else it is better to take @ACTFibernet

• 
  Bhaskar (@Bhaskar02884034) reported 23 minutes ago

  @OnSpectra what the hell is this every second day I am facing internet connectivity issue, how do you compensate…… Really really pathetic internet service provider 🙏

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 23 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Udit Gaur (@UditGaur07) reported 26 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  Priyank Jain (@CEOBinarysoft) reported 32 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  PRITAM (@PRITAMlucky03) reported 32 minutes ago

  @OnSpectra why your internet have always issue in bangalore ?.Every day needs to call spectra customer care .This type of service is not excepted. Simply cheating .

• 
  pramod (@P____D____) reported 34 minutes ago

  @OnSpectra @uditm @ETTelecom Can't even register my complaint

• 
  deepak (@dj_bgl_25) reported 38 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  Ashish Kumar (@Ashish_feels) reported 38 minutes ago

  @OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.

• 
  pramod (@P____D____) reported 43 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  The Chartist (@TheChartist8) reported 43 minutes ago

  @OnSpectra - This is the worst service I have seen. SR25085257194. My connection is not working for past 7 days and no resolution. #patheticservice

• 
  somvanshi arun singh (@Somvanshi_s) reported 43 minutes ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  Ridima Aneja🇮🇳 (@RidimaAneja) reported 47 minutes ago

  @salonimalhotra @OnSpectra I guess you are right. Maybe it’s the area. They aren’t even acknowledging and keep pushing the resolution time. Extremely inconvenient.

• 
  Pranesh Lingampally (@IVILNVRLOSE) reported 53 minutes ago

  @TheDeshBhakt @OnSpectra @OnSpectraCare I paid or rather kept paying for Spectra for an year without service. First of all their service was pathetic for the lack of better words, they couldn’t withstand the wrath of the Internet Mafia in BLR 😬

• 
  Priyank Jain (@CEOBinarysoft) reported 59 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 59 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Neeraj Mehta (@neermehta1) reported 60 minutes ago

  Desr @OnSpectra, Really disappointed with your pathetic and constantly interrupted services. Thanks for spoiling my Sunday for not allowing me to watch this big match because of total shut down of services. Very disappointing. This's became a daily affair.  SR22083546449

• 
  Kanwar Anand (@spacey_december) reported 1 hour ago

  @OnSpectra 2328015 CAN - not working and giving a lot of issues.