Spectra service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (50%)
• Total Blackout (25%)
• Wi-fi (25%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Hyderabad, Noida, and Delhi.

City	Problem Type	Report Time
Hyderabad	Internet	18 days ago
Noida	Total Blackout	28 days ago
Delhi	Internet	2 months ago
Raipur	E-mail	4 months ago
Chennai	Wi-fi	4 months ago
Delhi	Total Blackout	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anand Srivastava (@anand2009) reported 6 minutes ago

  @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

• 
  Karthik M S (@m_s_karthik) reported 6 minutes ago

  @OnSpectra , can you restore my internet connection please? Have paid the bill. P. S: Can you have email reminders or even smses for bill payment? Incessant calling on work days and then cutting the connection off doesn't seem very customer friendly.

• 
  Vivek E A (@Vivekea1) reported 9 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR

• 
  Sunny (@sunny9k) reported 9 minutes ago

  @OnSpectra help

• 
  Neutral Isolated Gaseous atom (@diabolicalorg) reported 9 minutes ago

  @thenidhii @OnSpectra Mother getting poor wifi service? Do something @narendramodi ji

• 
  Sundar Subramanian (@sundarsubr) reported 9 minutes ago

  @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

• 
  deepak (@dj_bgl_25) reported 11 minutes ago

  @OnSpectra my internet is not working .. CAN - 166866

• 
  Abhinay Bajpai (@AbhinayBajpai) reported 13 minutes ago

  @OnSpectra Facing Internet speed issue and frequent internet disconntion since August month, multiple follow ups but no resolution however no network since yesterday. Connection Number - 90956562

• 
  pramod (@P____D____) reported 13 minutes ago

  @OnSpectra I paid inr 3536/- and was told that installation will be done within 24 hrs, so far 3 days passed and nothing happened, so please cancel my request and return my money #patheticservice #shutitdown

• 
  aanya kaushik (@aanya_kaushik) reported 18 minutes ago

  As i already paid for your top up for 80 mbps atleast provide me 40mbos na so that i can do my office work bcz of @Settl_living @OnSpectra @SpectraLife_Inc your worst services I am not suppose to do my office work. As i am in sells department company will mange 1day not everyday.

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 20 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  pramod (@P____D____) reported 25 minutes ago

  @OnSpectra @uditm @ETTelecom My internet is not working... Can you please first make sure your current infra works and then expand

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 25 minutes ago

  Hi @OnSpectra @Spectre_net I have been raising solution request that my internet is down since 1pm IST today with complaint no - SR23043831986 and SR23033807547 and the issue has not been resolved in 7.5 hours and original estimated time was 4 hours #internetdown

• 
  abhishek bhasin (@Abhishek5133) reported 29 minutes ago

  @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  Nitish Verma (@nitish41) reported 30 minutes ago

  @OnSpectra @OnSpectraCare @uditm - poor service since long and now there is no one to assist. Below is my issue. No response from anywhere.

• 
  Sharad (@chaustsher) reported 32 minutes ago

  @OnSpectra is your financial condition so bad that you are committing #fraud and #cheating customers of their security deposit deliberately? Account ID - 169210 | Service Request - SR22043390373 | Status Update |Resolved CRM:00015742 #shameful

• 
  Dj Haulix (@amritbaruah18) reported 35 minutes ago

  @OnSpectra Why did you disclosed my previous request without resolving my problem huh. Is this how you steal money from people huh

• 
  Aditya tyagi (@Adityatyagi15) reported 35 minutes ago

  @OnSpectra Our internet has been down for several days despite repeated complaints. There’s been no response, and the installer(Sanjeev) is also unresponsive. This is unacceptable and is affecting our work.

• 
  Himanshu Kaushal (@suryavanshi999) reported 36 minutes ago

  @thenidhii @OnSpectra Its useless ISP.. they have no standards for their customer orientation. You kept your point now change the ISP, if no other ISP available in your area.. change area.

• 
  Krishna Rai (@krish_rai) reported 37 minutes ago

  @OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon

• 
  Hunter Pandey (@Hunter01803607) reported 37 minutes ago

  @thenidhii @OnSpectra They will not shut down better aap shift kar jao dusri company pe . You are wasting your money . Thanks for your review.

• 
  PRITAM (@PRITAMlucky03) reported 37 minutes ago

  @TRAI @OnSpectra Please make sure not to cheat customer every day you have issues @TRAI please have a look for this service provider .Every often they do service interption without prior info .Which hampers for day to day routines.

• 
  Priyank Jain (@CEOBinarysoft) reported 45 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  Priyank Jain (@CEOBinarysoft) reported 45 minutes ago

  @OnSpectra Your fibre service sucks! You have billed me even for downtimes. My account id 230210. Fed-up and Disconnecting now with your services. SR open since 30 Jan 2023.

• 
  somvanshi arun singh (@Somvanshi_s) reported 48 minutes ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  The DeshBhakt 🇮🇳 (@TheDeshBhakt) reported 49 minutes ago

  Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(

• 
  Siddhant Singh (@siddysin) reported 50 minutes ago

  .@OnSpectra is not working yet again.

• 
  Udit Gaur (@UditGaur07) reported 53 minutes ago

  @saranshrealtors @OnSpectra I’m also facing same issues. Really disappointed from the service @OnSpectra

• 
  Anil (@anilbudhraja) reported 58 minutes ago

  @OnSpectra the issue number SR23023741274 was never resolved and you on your website have marked it as RESOLVED...why do companies like you even exist ....because you fool customers by providing BOT activated services which are PATHETIC as is the internet connection

• 
  prashant (@suman1980met) reported 60 minutes ago

  @OnSpectra I have booked for new connection yesterday..and till now connection not installed. What a bad service 😒 😑 😕 CRN 2323135