Spectra

Spectra Outage Report

Why is my Spectra service not working?

No problems detected

If you are having issues, please submit a report below.

Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Problems in the last 24 hours

The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spectra  Outage Chart 05/06/2025 18:25

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Will Spectra compensate me for the outage?

The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (29%)

    Total Blackout (29%)

Live Outage Map

The most recent Spectra outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaNew Delhi Total Blackout
IndiaNew Delhi Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra one of the worst service providers. Every month there has to be something or other. It’s been almost 6 months or more I guess. Never ever received 100 Mbps speed. It’s not even 70. Is tod what we subscribed for.

  • cool_bindra Harpreet Bindra (@cool_bindra) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra My #newyearnewfail resolution was to do cycling 1 hour a day daily in the morning but everyday the dogs are barking every morning outside so I go back to sleep, I am afraid of injections..join @SajidSilawat1 @SoniaKaurBindr1 @aanchalsweet92 @jaydip4m @7thNovember

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra how much more time. Service down since 10:30 AM. Hello, service request for Frequent Disconnection, has been raised. Your service request number is SR# SR20042520967. Download the MySpectra App for raising and tracking SRs. Team Spectra

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectraCare @OnSpectra customer care is not reachable since morning, call getting disconnected, what's going, my ticket raised since yesterday morning not fixed and been 24 hrs plus , no one responding from your side, what a pathetic experienc, #CustomerExperience @anupam_sriv

  • gauravampire Apoorv Gaurav (@gauravampire) reported from Hadapsar, State of Mahārāshtra

    @OnSpectra @sukoonhealth The way you are active on social media try to resolve your customers issue that will be more valuable rather then doing your advertisement

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm A/c No.139851 of Spectranet harassing their Sr Citizens Customer since number of years to make yearly payment of Rs8066/ instead of Quarterly as requested by mails,instagram,tweets messages but till few minutes back got call,message,mails

  • SumitGarg327 Sumit Garg (@SumitGarg327) reported from Gurgaon, State of Haryāna

    @OnSpectraCare @OnSpectra I just received a reminder call for payment of bill. I just realised that my Bill for quarter is 1549+tax and till last quarter it was 1199+tax. I the checked my mail and did not find any communication. I then called Call Center, it was not working

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra @OnSpectraCare Team my issue not fixed till now, I hope you will sort this today morning, pls prioritise this task due to current situation, #lockdown

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.

  • AkashUpadhye Akash R R Upadhye (@AkashUpadhye) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectraCare @OnSpectra worst service provider and useless and unprofessional executives irritated

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent

  • SumitGarg327 Sumit Garg (@SumitGarg327) reported from Gurgaon, State of Haryāna

    No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber

  • Dijjjjay Deepak Jaryal (@Dijjjjay) reported from Hadapsar, State of Mahārāshtra

    @OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.

  • SarafPayal Payal Saraf (@SarafPayal) reported from Bengaluru, State of Karnataka

    @OnSpectra will my internet resume.. 6 days and still no resolution. Your field team is pathetic. They never bother to come and repair. I have been told, wire is cut but no one to repair it. PEOPLE DONT TAKE SPECTRA. HORRIBLE SERVICE

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.

  • SoireeWithSup Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain

  • GaganSe49765049 Gagan Sethi (@GaganSe49765049) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra pls help me out with the problem

  • anmolsud Anmol Sud (@anmolsud) reported from New Delhi, National Capital Territory of Delhi

    Horrible customer service!! Internet has been down for 36 hours and no response from your customer service team!! @OnSpectra had better expectations from you

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @uditm @OnSpectraCare @OnSpectra Mr. Udit Mehrotra hope you see this and help. There has been no response. There has been frequent disconnects since 9th April. The frequency has increased to daily. Not sure if the fixes applied are permanent or temporary band aid ones.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectra @PMOIndia @RahulGandhi .Spectranet is like a Old time Money lender who reminds his Customer (A/cNo.139851) every now & then by calls,messages,mails to make Yearly payment of Rs8066/ when Customer long back requested for Qtl payment Rs2020/

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra internet down again today. Second time within 24 hours.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm @sardesairajdeep Spectranet now started true color of their working as in this Critical period Customer (A/c No.139851) has got no alternative but to be with Co as our Request for Quarterly payment only this time not accepted

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectraCare @OnSpectra Pls help fix internet down since yesterday....24 hrs now, message was given that it should be fixed as of afternoon 2 pm 13 March but didn't yet ..

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra Dear Customer,the expected time of resolution for the temporary connectivity issue in your area has been extended to 04/01/2020 12:00 PM.We regret the inconvenience caused. Team Spectra. As I said every day etr increase by couple of hours.

  • ChaitaliShah19 Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, State of Mahārāshtra

    Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband