Spectra Outage Report
Why is my Spectra service not working?
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If you are having issues, please submit a report below.
Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Spectra reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!
Will Spectra compensate me for the outage?
The recent Spectra outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Spectra if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Spectra has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Wi-fi (50%)
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E-mail (17%)
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Internet (17%)
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Total Blackout (17%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Manek
(@vinaymanek) reported
@OnSpectra SR21093169301 it's been a while no resolution. Kindly expedite.
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mohan raj
(@mhnraj410) reported
Previous ISP provider as I wasn’t getting disconnected as much as I am getting disconnected with your service. I’m happy to bear any cancellation charge if there may be but I don’t want to bear the complete amount I have paid as a charge @OnSpectra I am hoping someone reaches
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Aamir Ashraf
(@iamamyrockx) reported
@OnSpectra poor payment portel, you people deliberately pop up a message of unsuccessful payment after successful payments and ditch customers
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional
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Abhishek Rathore
(@_AbhiRathore) reported
I want to install new connection could you please confirm me is your service available in my area Delhi pin code -110053 Please assist @OnSpectra
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Hreem Kuttichathan
(@chappadganju) reported
If anybody's considering taking @OnSpectra broadband in Bangalore for gaming please don't. The ping is horrible and frequent downtime.
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Vedant 🇮🇳
(@MoongdalFN) reported
@OnSpectra WORST ******* INTERNET WALLAHI constant 5-10% packetloss and when i tell them they say its normal
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Gaurav Saxena
(@gauravjpr) reported
@OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.
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Karthik M S (Railmani)
(@m_s_karthik) reported
@OnSpectra internet down on a Monday, two work from home adults and two e learning kids on standby. The adults can use the phone internet but the kids can't. Please fix asap.
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Rajiv_Scorpion
(@Rajiv_Scorpio) reported
@OnSpectra what happened to SR21103184940 Or tou people have become as useless as AIRTEL ma be even worst.......
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Vedant 🇮🇳
(@MoongdalFN) reported
@OnSpectra worst internet service 5-10% packetloss constant, all they do is speedtest and say its all fine headass so ******
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Jitin
(@jitinhanda9) reported
@OnSpectra @OnSpectraCare We are having connectivity issues in Sector#28, Gurgaon.Sushant Lok, A block. Many residents here are having the same issue. Can you please resolve it ASAP.We have online meetings, kids have online school- all are severely impacted. SR21093169545
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever
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Kanwar Anand
(@spacey_december) reported
@OnSpectra Hello my internet connection is down CAN 208926 ..can i get a one day credit on my monthly bill ?Thanks.
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mohan raj
(@mhnraj410) reported
@OnSpectra I recently took a connection and paid for 6months however I’m not finding it feasible to work from home as my office laptop uses a VPN and I get a speed of 3 or 4mbps and I keep des connecting every 5 mins. I want to cancel the service and want a refund
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Ankur Jain
(@ankurjain2002) reported
@OnSpectra Please donot cheat ant customer anytime. To me you cheated at time of installation and again at the time of disconnection.. your service is good but your mentality to cheat customer is bad. People be aware of @OnSpectra
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Vedant Kapoor
(@vedant2708) reported
@OnSpectra the worst internet provider in the city, will highly recommend everyone to stay away from this one. #frauds
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Inspite of several mails,tweets & telephonic discussion we haven't (A/c No.139851) received our Monthly Internet bill, Customer Executive is for lip Services no action like True Sarkari Babu as they are employed by BPO
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Ishtiaque Kabir
(@ishtiaque_kabir) reported
@uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company
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Kanwar Anand
(@spacey_december) reported
@OnSpectra Hello my internet connection is down CAN 219013 ..can i get a one day credit on my monthly bill ?Thanks.
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drvineetdhawan_anti-social_sarcasthetist
(@SarcasmicGuru) reported
@OnSpectra I have been cheated into getting the spectra voice service started, was told by everyone from my local spectra vendor in East of Kailash, New DELHI-GIRISH, awa the executive onset helpline, that I shall be able to use a landline with this service, the apparatus I'll
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?
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Ashutosh rajput
(@1237ashu) reported
from
New Delhi, National Capital Territory of Delhi
@uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra
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Anvith lobo
(@AnvithLobo) reported
@OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Spectra has got full freedom to disconnect (A/c No.139851) services when they can't extend one month sevice as gesture to oblige 10 years old Customer, Bye,Bye
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Kulbeer Singh
(@kulbeersinghka) reported
@OnSpectra bulshit service is going on these days. the only u guys are doing fooling the customers on the name of good quality. Your services are just a lolipop
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Agreed by Customer Executive ( A/c No 139851) number of times for monthly bill of Rs 700/ you are harrassing a Sr Citizen Women sending frequently reminders for Rs 8134/92, taking up matter with IT Minister for necessary action
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Bindu
(@Bindu23294899) reported
@OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative
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Anand sharma
(@anandsharma05) reported
@OnSpectra hi we have ILL and broadband line but must say u t the wrost service provider of india dont buy spectra
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Vivek Sengupta
(@vsengupta) reported
@OnSpectra @OnSpectraCare Terrible, terrible service. The link has been down since late evening, but you appear to be in no hurry to restore