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Spectra

Spectra Outage Map

The map below depicts the most recent cities worldwide where Spectra users have reported problems and outages. If you are having an issue with Spectra , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
Delhi, NCT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • steppalwar
    Swapnil Teppalwar (@steppalwar) reported

    @OnSpectra @OnSpectraCare team is there an update on my refund. Have not received any update. Does it takes so much time( more than 2 months) to process refunds. Seems you are working in 1950’s era to return customer’s money. @uditm running a company or a joke?

  • GurnoorKBehl
    Gurnoor Kaur Behl (@GurnoorKBehl) reported

    I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?

  • KadiNinda6
    KadiNinda (@KadiNinda6) reported

    Shifting connection within the same neighbourhood in bangalore has taken more than 7 days and still no one is able to help. Come on @OnSpectra @OnSpectraCare our lives and livelihoods depend on Internet connections. Make this happen ASAP.

  • gauravjpr
    Gaurav Saxena (@gauravjpr) reported

    @OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.

  • 1237ashu
    Ashutosh rajput (@1237ashu) reported from New Delhi, Delhi

    @uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra

  • LinkwithGaurav
    Gaurav Chandra (@LinkwithGaurav) reported

    @OnSpectraCare @DoT_India please see, there is no existence of customer service at @OnSpectra They only copy paste standard comments without looking at what is the query. They are not returning my security deposit and charging me 15 days of extra bill.

  • ishtiaque_kabir
    Ishtiaque Kabir (@ishtiaque_kabir) reported

    @uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company

  • VeenaChanchani
    Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional

  • PiyushPathneja
    PP (@PiyushPathneja) reported

    @OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely

  • vsengupta
    Vivek Sengupta (@vsengupta) reported

    @OnSpectra @OnSpectraCare Terrible, terrible service. The link has been down since late evening, but you appear to be in no hurry to restore

  • Prateeksgsits
    Prateek Srivastava (@Prateeksgsits) reported

    @OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response

  • Bindu23294899
    Bindu (@Bindu23294899) reported

    @OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative

  • arupda0
    Arupda0 (@arupda0) reported

    @OnSpectra As expected you are concerned whether my current problem is resolved or not. You want to settle that thro private messages. Yes problem is attended everyday but at the cost of my 8-10 working hours average. No action to prevent recurring failure

  • prabuddhaaa
    Prabudh Singh (@prabuddhaaa) reported

    Hey @OnSpectra really horrible service. Internet not restored even after the scheduled time provided by you. Your helpline person keeps giving false assurance that it’ll be fixed soon. Happens every single time. This is just exceptionally bad

  • SarcasmicGuru
    drvineetdhawan_anti-social_sarcasthetist (@SarcasmicGuru) reported

    @OnSpectra I have been cheated into getting the spectra voice service started, was told by everyone from my local spectra vendor in East of Kailash, New DELHI-GIRISH, awa the executive onset helpline, that I shall be able to use a landline with this service, the apparatus I'll

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