Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Mysore, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??
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Perspective
(@Monishroy) reported
Close to 16hrs ~ no internet~ no calls ~ no visit from the service provider. Not sure what to do except raise tickets. Dealing with a bunch of dolts in the name of customer care. #internetdown #WFH #CustomerExperience @OnSpectra sucks
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Kunal Sinha
(@mytechloaded) reported
What a poor internet provider you are @OnSpectra.Your internet connection doesn't work consecutively for even 4 days.. Why are we paying you such an hefty amount? For this nuisance? I want my internet re connected by today itself else I am changing it and throwing it away..
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Kanwar Anand
(@spacey_december) reported
@OnSpectra Hello my internet connection is down CAN 219013 ..can i get a one day credit on my monthly bill ?Thanks.
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Tanveer Masood
(@tanveer2412) reported
Your rep called. Had no clue about issue. Had to explain the issue again. Asked me to wait 7 days without giving any update. Your sales person promised connection in 2 days. No update yet. Please refund my money @jagograhakjago @OnSpectra
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Sour & Dour
(@AnushreeBasu) reported
@OnSpectra Am shifting from GK2 to Gurgaon and customer service exec told me that ur services are not feasible there. But I had paid for a YEAR’s service n still have 6 months to go, so I had asked for a refund n was informed tht as per company policy tht money wont be refunded!
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Pawan Kochhar
(@pawankochhar) reported
@OnSpectra Slowly becoming from the best to the worst service provider .. Downtime has been 18 days out of 24 Days in November.
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Mritunjay Sharma
(@SharmaMritunjay) reported
@OnSpectra pathetic service totally #unprofessional Struggling since a week but still no resolution. They send someone to check but have no clue on why internet stops working randomly. #spectra internet sucks
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Kashish
(@kashishsachde11) reported
@OnSpectra we have shifted our house. Need to get Internet connectivity to this house. Please help to get this resolved
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Tanveer Masood
(@tanveer2412) reported
@OnSpectra I applied for a new internet connection (2320341) on 19 Dec. Was told that I will get it by 21 Dec. I still don't have the connection. No update from Spectra. Pathetic service. Please refund my money if you can't provide it. @jagograhakjago
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Deblina Chatterjee
(@deblina5638) reported
@OnSpectra SR# SR21113234496 internet not working since yesterday. Customer service is of no good. They say the issue has been resolved when clearly it is not. Do u want to resolve the issue or u want me to take my business somewhere else???
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EBLOCKKALKAJI
(@rwakalkaji) reported
@OnSpectra This is to inform you that tomorrow we are starting the drive for the removal of unwanted wires, dangling wires or too many boxes from BSES poles. Please send you team if you are using the pole to fix them up.
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Karthik M S (Railmani)
(@m_s_karthik) reported
@NetflixIndia and @OnSpectra , I really don't like watching 4k content at 360p while on wired ethernet. One of you needs to fix your service please.
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Hunar Bhalla
(@HunarBhalla) reported
@4_ever_red @Airtel_Presence Do check if you have @OnSpectra available in your area. I'm having bad experience with airtel on all fronts. I'm living at the heart of my city and I don't even get mobile coverage of airtel. Ended up getting a jio sim
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Arun Kamath
(@ArunKamath47) reported
@OnSpectra Absolutely pathetic! People please don't be fooled. I reported an issue with slow speed almost a week back and all I keep hearing is some internal team is working on it. 100Mbps plan turned into 100kbps. If you are a working guy then please don't opt this. Will be slow for days.
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