Spectra

Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Delhi, NCT 1
Mysore, KA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • rohit_ty Rohit Tirkey (@rohit_ty) reported

    @OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.

  • rohit_verma1 Rohit Verma (@rohit_verma1) reported

    @OnSpectra Thieves of customer money. Waiting for security deposit refund even after 5 months of disconnection and many followups.a/c ID:179363. Also it was disconnected before completion of full advance rent period, and they refuses to refund balance amount. Chor! @OnSpectraCare

  • FuzzyWriter Abhay Shah (@FuzzyWriter) reported

    @OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.

  • VishalStillking Vishal (@VishalStillking) reported

    @OnSpectra There are two societies in my area which is facing this same issue, and you guys have assigned just one technician. Can you please fix this urgently. Or let me know how much time or days this will continue, so that I can look for alternative.

  • srinidhibs_85 Srinidhi (@srinidhibs_85) reported

    @OnSpectraCare Please dont keep responding a template. I have had enough from you without any solution. If the issue is not solved and the new bill is not generated by tomorrow morning, I will be switching to a new service. Enquired ACT broadband & they do have a good service @OnSpectra

  • FuzzyWriter Abhay Shah (@FuzzyWriter) reported

    @OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.

  • abhays420 Abhay Salunkhe (@abhays420) reported

    @OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.

  • jadeja_m Meghrajsinh Jadeja (@jadeja_m) reported

    @OnSpectra Back to Back mass outage for your service in Pune. On call with your customer care executive and on hold for 7 mins. pathetic service.

  • VishalStillking Vishal (@VishalStillking) reported

    @OnSpectra @OnSpectraCare @OnSpectra One technician came but again after an hour same issue. I am working from home this is very urgent. Please resolve this ASAP. I am sharing my contact details in DM.

  • ajha_bioinfo ashwanijha (@ajha_bioinfo) reported

    Horrible service day 5 and still no internet @OnSpectra

  • VishalGogia26 Vishal Gogia (@VishalGogia26) reported

    @OnSpectraCare Worst experience with @OnSpectra. No one taking action. Social media team interaction, call discussions, emails ,,,, what the hell is this ?

  • srinidhibs_85 Srinidhi (@srinidhibs_85) reported

    @OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.

  • FuzzyWriter Abhay Shah (@FuzzyWriter) reported

    @OnSpectra Internet going down on daily basis for almost entire day since 20th Jan. Please resolve it on perm basis. Most are working from home. If you can't resolve, stop being service provider

  • raipragati Pragati Rai (@raipragati) reported

    @OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?

  • alps_s Alpana S (@alps_s) reported

    @OnSpectra so much for high speed connection, customer experience & blah! Your customer care is not very helpful...I reported a connection outage and there seems to be inclination or urgency to resolve the issue!!

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