Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Meghrajsinh Jadeja
(@jadeja_m) reported
@OnSpectra Back to Back mass outage for your service in Pune. On call with your customer care executive and on hold for 7 mins. pathetic service.
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t.tweetwr
(@TTweetwr) reported
@OnSpectra most pathetic service of ISP ever seen.worst cust service n tech support.4 days mass outage nit yet resolved ina Wakad area
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra @uditm With all due respect and being a customer for almost a decade, recent problems from and by Spectra have been always DISCONNECTING INDIA. Not sure, if are trying to speculate things.
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bhawesh pangaria
(@bhaweshpangaria) reported
@OnSpectra Kindly expand your network to Almora, i would happily shift to a private ISP with a better service.
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पारस ਰਿਸ਼ੀ
(@parasrishi) reported
from
PETROL BUNK ORR, State of Karnataka
Finally done with @OnSpectra!!! Shittiest fiber network in Bangalore!!!
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @uditm What kind of process do you have at Spectra ? What is TAT for refunding customer deposit after cancellation of services? I have been following up for more than 20 days with customer car & have called 5 times and yet no sight of any refund.
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Vishal Gogia
(@VishalGogia26) reported
@OnSpectraCare Worst experience with @OnSpectra. No one taking action. Social media team interaction, call discussions, emails ,,,, what the hell is this ?
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Gaurav Khandelwal
(@gauravsharma643) reported
@OnSpectra #makelifebetter your services sucks and the most pethathic. Shame on you guys.. you only make life miserable with your downgraded service.. you fool your customers with fake Resolutions SR21012868394.
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Aniket
(@aspeaks65) reported
Dear @OnSpectra. Can you please let me know what the hell is happening with my connection. I purchased a connection 2 weeks ago and since then the goes down once a day for 4-5 hours. This is insane as we have paid you guys one year amount. Please let me know if we can solve it.
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Alpana S
(@alps_s) reported
@OnSpectra so much for high speed connection, customer experience & blah! Your customer care is not very helpful...I reported a connection outage and there seems to be inclination or urgency to resolve the issue!!
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Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
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Srinidhi
(@srinidhibs_85) reported
@OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @Anujshukla611 @OnSpectra Please try to service existing customers. A simple refund request, user have to follow up for more than 3 weeks with no TAT.
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.
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Vivek Srivastava
(@viveksri85) reported
@OnSpectra -I am frustated with the kind of customer service I am getting from your team. They are not able to resolve simple billing issue and I spoke to more then 50+ ppl in last two months and more than 12 SR being created. Even corporate team is not able to help. 😡😡😡😡
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