Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:


Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • Nikhil Jain (@hinikhiljain) reported

    @OnSpectra it's been 2 months since my account is suspended but I haven't received my security deposit money back and you have also picked up your router immediately after suspension. In every step your **** company is taking so much time

  • Vivek Srivastava (@viveksri85) reported

    @OnSpectra -I am frustated with the kind of customer service I am getting from your team. They are not able to resolve simple billing issue and I spoke to more then 50+ ppl in last two months and more than 12 SR being created. Even corporate team is not able to help. 😡😡😡😡

  • Nikhil Jain (@hinikhiljain) reported

    @OnSpectra I have sent my account details many times but your customer care service is not sending my security deposit money.

  • Srinidhi (@srinidhibs_85) reported

    @OnSpectraCare What a poor customer service and arrogance. You have suspended my internet and asking me to pay though I have not used. All am asking is adjust bill so that I will be pay. You don't seem to be interested. Bye bye @OnSpectra. Am fed up. So moving to a different service provider.

  • Suyash Kumar (@suyash_kumar) reported

    @JioCare Hahaha...Jio is.quicker to reply too @OnSpectra case in point to your service apathy.

  • Shekhar S Dhupkar (@dhupkar_s) reported

    @OnSpectra We have been facing service down since last four days. It is difficult to justify at office. With the current state, I guarantee of at least 50 customers switching in near future. After being customers for years, last few months have been frustrating. Pathetic months!

  • Abhay Shah (@FuzzyWriter) reported

    @OnSpectra Internet going down on daily basis for almost entire day since 20th Jan. Please resolve it on perm basis. Most are working from home. If you can't resolve, stop being service provider

  • Srinidhi (@srinidhibs_85) reported

    @OnSpectraCare Please dont keep responding a template. I have had enough from you without any solution. If the issue is not solved and the new bill is not generated by tomorrow morning, I will be switching to a new service. Enquired ACT broadband & they do have a good service @OnSpectra

  • bhawesh pangaria (@bhaweshpangaria) reported

    @OnSpectra Kindly expand your network to Almora, i would happily shift to a private ISP with a better service.

  • PRAPHULL CHANDAN JHA (@PChandanJha) reported

    @OnSpectra Hi Spectra Net. Do you know that you have one of the most pathetic Services around NOIDA SECTOR-3. My internet is down since sometime. No one is there to help.

  • Monojit Majumdar (@MonojitMajumdar) reported

    Something the problem @OnSpectraCare @OnSpectra ? Internet's crashed and can't get through to Customer care either.

  • Srinidhi (@srinidhibs_85) reported

    @OnSpectra I am trying to reactivate my connection Customer ID - 206783 but I am asked to pay due. I have not used the connection. Mine is prepaid. Can there be due for pre-paid ? You are taking 3 days to activate existing connection.Will be forced to switch to a diff provider

  • Jaydipp (@Jaydippgupta) reported

    @OnSpectra i have been requesting for shifting of connection from last 3 months. So either my network be shifted or my payment be returned. I am reachable on 9818010087.

  • abhijit tongaonkar (@atongaonkar) reported

    @OnSpectraCare @OnSpectra Why are you being so incompetent? Why does it take 6 days to sort 'no-internet' issue (client Id 038309)? Utterly frustrated!

  • Gaurav Khandelwal (@gauravsharma643) reported

    @OnSpectra #makelifebetter your services sucks and the most pethathic. Shame on you guys.. you only make life miserable with your downgraded service.. you fool your customers with fake Resolutions SR21012868394.

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