Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Sour & Dour
(@AnushreeBasu) reported
@OnSpectra Am shifting from GK2 to Gurgaon and customer service exec told me that ur services are not feasible there. But I had paid for a YEAR’s service n still have 6 months to go, so I had asked for a refund n was informed tht as per company policy tht money wont be refunded!
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Karthik M S (Railmani)
(@m_s_karthik) reported
@NetflixIndia and @OnSpectra , I really don't like watching 4k content at 360p while on wired ethernet. One of you needs to fix your service please.
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Oshan
(@Oshanology) reported
Just let go off @OnSpectra because of the rates you were offering @reliancejio, such a scam jio. Never faced a long outage like this with Spectra.
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Perspective
(@Monishroy) reported
Close to 16hrs ~ no internet~ no calls ~ no visit from the service provider. Not sure what to do except raise tickets. Dealing with a bunch of dolts in the name of customer care. #internetdown #WFH #CustomerExperience @OnSpectra sucks
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Akhilesh Chandra
(@akhil83770) reported
@OnSpectra Spectra guys have taken request to downgrade plan to 250mbps as they knew they can't justify this speed which they are giving.. Yes they made money for one year without customer knowing they are being cheated
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Deblina Chatterjee
(@deblina5638) reported
@OnSpectra SR# SR21113234496 internet not working since yesterday. Customer service is of no good. They say the issue has been resolved when clearly it is not. Do u want to resolve the issue or u want me to take my business somewhere else???
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Abrar
(@untoo_abrar) reported
here is my jio fiber no: 1135615372. I want fix at the earliest. Else I don't have option to switch @airtelindia @OnSpectra
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Kunal Sinha
(@mytechloaded) reported
What a poor internet provider you are @OnSpectra.Your internet connection doesn't work consecutively for even 4 days.. Why are we paying you such an hefty amount? For this nuisance? I want my internet re connected by today itself else I am changing it and throwing it away..
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EBLOCKKALKAJI
(@rwakalkaji) reported
@OnSpectra This is to inform you that tomorrow we are starting the drive for the removal of unwanted wires, dangling wires or too many boxes from BSES poles. Please send you team if you are using the pole to fix them up.
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Mritunjay Sharma
(@SharmaMritunjay) reported
@OnSpectra pathetic service totally #unprofessional Struggling since a week but still no resolution. They send someone to check but have no clue on why internet stops working randomly. #spectra internet sucks
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CoNnEcTd
(@Connectd_India) reported
After facing endless problem for last 2 weeks and making god knows how many complaints, Our issue is still not resolved. @OnSpectra, we would like discontinue our connection. Please explain the process to do so.
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Pawan Kochhar
(@pawankochhar) reported
@OnSpectra Slowly becoming from the best to the worst service provider .. Downtime has been 18 days out of 24 Days in November.
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Abrar
(@untoo_abrar) reported
@JioCare this is ridiculous now again ur technician came and reset my router and then said the same verbiage, is this the way its going to be and not getting any solution, then I should properly switch to other network. #JioSucks #scammers Hey @airtelindia @OnSpectra.
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Svattam
(@supreethvattam) reported
@OnSpectra internet down from last night, no response yet.. please refund the amount back to me
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??
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