Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 4 |
| New Delhi, NCT | 1 |
| Ludhiāna, PB | 1 |
| Chennai, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Girish Godbole
(@GodboleGirish) reported
@OnSpectra The internet service is down in D1 bldg Kunal Icon, Pimple Saudagar, Pune 411027 for last one hour. Please restore it immediately. Thanks.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.
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Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
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Varun Mirchandani
(@beingmirchi) reported
Hey @OnSpectra My internet has been down since the evening. Your service team stated that the engineer will contact me around 10pm but I haven't received any calls from them. Plz can u check and get the issue resolved ASAP?
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Lalata Indu Sahu
(@jitu059) reported
@OnSpectra You guys give connection within 2 days, but when there is a need of disconnection, you take months and still charge to customer. Is it not unethical and crime from consumer point of view? @ConsumerCom
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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Vishal
(@VishalStillking) reported
@OnSpectra @OnSpectraCare @OnSpectra One technician came but again after an hour same issue. I am working from home this is very urgent. Please resolve this ASAP. I am sharing my contact details in DM.
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra it has been quite pathetic to see broadband going down for almost full day for 5 continuous days now. With people working from home, internet has become necessary but you do not seem to be bothered about providing it uninterrupted. Please close business you can't fix.
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Abhay Salunkhe
(@abhays420) reported
@OnSpectra @Anujshukla611 @OnSpectra Please try to service existing customers. A simple refund request, user have to follow up for more than 3 weeks with no TAT.
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piyush b.
(@pbhanegaonkar) reported
@OnSpectra sr#21012883207. Request has been closed without any resolution. My reactivation is pending since 5 days and you guys close requests just like that. What kind of hopeless system you have.
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Pragati Rai
(@raipragati) reported
@OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?
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Shekhar S Dhupkar
(@dhupkar_s) reported
@OnSpectra @uditm With all due respect and being a customer for almost a decade, recent problems from and by Spectra have been always DISCONNECTING INDIA. Not sure, if are trying to speculate things.
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Rohit Tirkey
(@rohit_ty) reported
@OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.
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Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
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