Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Mysore, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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The DeshBhakt 🇮🇳
(@TheDeshBhakt) reported
Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Ashish Kumar
(@Ashish_feels) reported
@OnSpectra What a pathetic service, has been chasing to get my connection done. No one is picking up the call the customer service is weirdly answering my query.
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Ashish Narang
(@narang_babu) reported
@OnSpectra used ur services for about 5 years with the most premium plan & face a bizarre situation while disconnection request today.Being told 15 days as hold time for disconnection is the most bizarre thing I've heard. Might have to pay a few bucks xtra but never returning!!
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Nitin Kaushik
(@itsNitinKaushik) reported
@OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.
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Dj Haulix
(@amritbaruah18) reported
@OnSpectra Stupid don’t know know you shouldn’t have share anyone’s number like this on public platform like this. Things would have been different if you DM d me.
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The DeshBhakt 🇮🇳
(@TheDeshBhakt) reported
Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Tushar Anand
(@TushDeMort) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare Airtel is never down
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Krishna Rai
(@krish_rai) reported
@OnSpectra worst service by the spectra, everytime link down problem. No one resolve our problem they provide only temporary solution not the permanant, we are in Noida sector 58, it's a industrial area and are unable to fulfill a company requirements. We will disconnecting soon
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Naveen Jain S L
(@naveenjainsl) reported
@OnSpectraCare @OnSpectra really not understandable, have 3 accounts, want immediate refund for all the 3 accounts remaining period shall be moving out from Spectra, horrible customer service
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Meghnaa
(@meghnaa09) reported
@OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?
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The DeshBhakt 🇮🇳
(@TheDeshBhakt) reported
Folks in Delhi NCR - what's a broadband / leased line service that actually works? We have been with @OnSpectra for some time - but now the service has become beyond pathetic despite the high price & @OnSpectraCare doesn't listen. Today's episode may be hit due to no internet :(
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Kratika Gupta
(@kratikagupta24) reported
@OnSpectra @uditm discontinued service aft 7+yr of association wth Spectra as customer. Following to get security amt(4k) refund frm last 4 mth. It shd be automated & smooth process for customer as they claim service exp. Bt they dont value customer & believe to cheat not retain.
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$udr!pt0$$
(@Sudripto) reported
@TheDeshBhakt @OnSpectra @OnSpectraCare All are same. Using ACT fiber for some time. Nothing exciting about performance. Had DEN earlier. Good initially. Horrible thereafter. Airtel is not able to lay their fiber net line in our lane. Not enough customers they say. Jio also has complains. Some friends in CR Park use.
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yogesh agarwal
(@EvilYogiBear) reported
If you @OnSpectra can't provide service then pls shut shop. Or give a disclosure to customers during initial application that we are desi company with no processes and systems in place. If we are in good mood we'll help else you're on your own
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Naveen Jain S L
(@naveenjainsl) reported
@OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back
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