Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Mysore, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Varun Mirchandani
(@beingmirchi) reported
Hey @OnSpectra My internet has been down since the evening. Your service team stated that the engineer will contact me around 10pm but I haven't received any calls from them. Plz can u check and get the issue resolved ASAP?
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Abhay Shah
(@FuzzyWriter) reported
@OnSpectra @OnSpectraCare Internet is down again! It was down for 5 days in last week and it is out again. Can you fix it for once and all? If it can not be fixed, let me know. Will be happy to switch operator.
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Rohit Verma
(@rohit_verma1) reported
@OnSpectraCare Thankyou for again pasting the reply template without reading the complaint... My name is not Deepak and I need a more clearer timeline rather than “sometime” which means can you please tell me a DATE by when i can expect to receive the refund of my deposit!! @uditm @OnSpectra
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Pragati Rai
(@raipragati) reported
@OnSpectra And this you so by not giving back the security amount of the customer right!!!! My security amt is pending frm last 5 mnths can you look into that also?
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Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
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R Arvind
(@RoArvindS3) reported
@OnSpectra third class network. I would not recommend this to anyone.
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra very irresponsible customer care, for the last 3 days resolution not there. SR's are closed without taking customer onboard. (SR 21022901448, 21022901776,21022901988). Need faster execution. taking to social media looked like only possible route now.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Such a hassle in retrieving the security deposit.Called customer care multiple times but I get no definite answer.If you charge penalty for payments made after due date, for sure customers should be provided the extra amount for delay in providing the security amount.
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Kamal KV
(@kamalkv7) reported
@OnSpectra It's a frad company guys please don't go for it and even don't think about it. Even after 1 year my security deposit not refunded and they collected router also. Worst experience ever...
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare has been more than 3 days since the problem highlighted and more than 2 hours since I re-shared my contact. but no revert so far from spectra
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NOOR MOHAMMED
(@Noormohd0728) reported
@OnSpectra Already given 9 month advance cannot change now. Worst experience
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Rohit Tirkey
(@rohit_ty) reported
@OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.
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Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
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Vishal
(@VishalStillking) reported
@OnSpectra Hello this has been going since yesterday. Whole night service was down and tonight as well. It's happening almost every week. Please let me know if I should continue with spectra or move to another wifi service provider.
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