Spectra

Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 3
Ludhiāna, PB 1
Chennai, TN 1
New Delhi, NCT 1

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @uditm @OnSpectra @PMOIndia .Opportunistic Spectranet at the time of this National Crisis when from Govt to Pvt Banks offering relief asking a Customer (A/c.No 139851) to pay Qtly instead of Yly of Rs 8066/ to pay Rs 3226/ Quarterly a 42% increase

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra @uditm no call. Customer helpline number is not reachable.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @uditm @PMOIndia Requested Spectranet (A/c No.139851) to pay Quarterly internet bill instead of Rs 8066/ yearly, shocked to see more then 40% increase in Quarterly bill,Spectranet taking advantage of lockdown from poor Sr Citizen loyal subscriber

  • Mowgli_Libra23 Nisha Barath (@Mowgli_Libra23) reported from PETROL BUNK ORR, State of Karnataka

    @hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬

  • ChaitaliShah19 Chaitali Shah (@ChaitaliShah19) reported from Bavdhan, State of Mahārāshtra

    Very disappointed with service after getting such response. Expecting to get the installations done by tomorrow Account/Customer ID:1188797791 for your response. @reliancejio @OnSpectra @airtelindia please reach me out if you feel you have better service than @HathwayBrdband

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra @OnSpectraCare Team my issue not fixed till now, I hope you will sort this today morning, pls prioritise this task due to current situation, #lockdown

  • pathaknilesh007 cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, State of Karnataka

    @OnSpectra pls help me out with the problem

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    .@OnSpectra .@OnSpectraCare Is there any way to talk to your #CustomerService? The number 18001215678 is not reachable since Saturday. I had a word with your associate (Vaibhav) on Thu and Fri last week and was assured a call back, which never came Sad #CustomerExperience

  • SumitGarg327 Sumit Garg (@SumitGarg327) reported from Gurgaon, State of Haryāna

    No revert on mail, Call Center does not work, tweet does not help. Extremely poor Customer Service @OnSpectra @TRAI @jagograhakjago

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra Team. The disconnect happened again and it has been in and off since 9 AM. I mean can somebody please fix it. This 4th time.

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @minister of communication.Spectranet should be ASHAMED to send reminders daily to a Customer(A/cNo.139851) pay Rs8066/ yearly charges when Customer requested them for Quarterly payment of Rs2020/ but even Cos top management is silent

  • GaganSe49765049 Gagan Sethi (@GaganSe49765049) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Hi my plan has been changed without my consent. I have been put on a monthly plan, when I used to pay every 6 months. I have even raised a service ticket but did not hear any thing - SR20062565910. My client id is 205139.

  • steppalwar Swapnil Teppalwar (@steppalwar) reported from Hadapsar, State of Mahārāshtra

    @OnSpectraCare @OnSpectra I am tired and sick if your sugar coated responses. What was down for the last 3 SR’s raised on 9th, 11th, and 14th. It is just me in my entire building. Rest spectra connections are working fine.

  • Dijjjjay Deepak Jaryal (@Dijjjjay) reported from Hadapsar, State of Mahārāshtra

    @OnSpectra Hi my internet is not working properly since 2 days. I stay in pimple Saudagar area Pune. Tried contacting the customer care but due to the current scenario the waiting time is too long. Please look into the matter asap.

  • SoireeWithSup Suprapta Ghosh (@SoireeWithSup) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra such a horrible service. My internet is down for more than 24 hrs and inspite of multiple follow ups no help. I think I would need to file a legal complain

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