Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Mysore, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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rathinmathur
(@rathinmathur) reported
from
Gurgaon, State of Haryāna
I guess the most painful torture one can inflict upon oneself is to subscribe to @OnSpectra . Most pathetic service provider of the millennium.
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Tanveer Masood
(@tanveer2412) reported
@OnSpectra I applied for a new internet connection (2320341) on 19 Dec. Was told that I will get it by 21 Dec. I still don't have the connection. No update from Spectra. Pathetic service. Please refund my money if you can't provide it. @jagograhakjago
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Perspective
(@Monishroy) reported
Close to 16hrs ~ no internet~ no calls ~ no visit from the service provider. Not sure what to do except raise tickets. Dealing with a bunch of dolts in the name of customer care. #internetdown #WFH #CustomerExperience @OnSpectra sucks
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Karthik M S (Railmani)
(@m_s_karthik) reported
@NetflixIndia and @OnSpectra , I really don't like watching 4k content at 360p while on wired ethernet. One of you needs to fix your service please.
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Hunar Bhalla
(@HunarBhalla) reported
@4_ever_red @Airtel_Presence Do check if you have @OnSpectra available in your area. I'm having bad experience with airtel on all fronts. I'm living at the heart of my city and I don't even get mobile coverage of airtel. Ended up getting a jio sim
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Deblina Chatterjee
(@deblina5638) reported
@OnSpectra SR# SR21113234496 internet not working since yesterday. Customer service is of no good. They say the issue has been resolved when clearly it is not. Do u want to resolve the issue or u want me to take my business somewhere else???
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Mritunjay Sharma
(@SharmaMritunjay) reported
@OnSpectra pathetic service totally #unprofessional Struggling since a week but still no resolution. They send someone to check but have no clue on why internet stops working randomly. #spectra internet sucks
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Kiran Karpur
(@ck_karpur) reported
@OnSpectra .. Don't you have a customer resolution team? Pathetic service, very poor response & why do your teams close service requests without even contacting the customer.. Spectra is spectacularly providing hopeless service
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Akhilesh Chandra
(@akhil83770) reported
@OnSpectra can someone explain what's going on? Can't your guys understand this simple request of downgrading of plan, given in writing, explained in person to your sales guy (who incidentally dint even open service request)
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra you guys fail to fix issues , charge on higher side and take prepaid charges . Your customer representative don't call back and on prepaid connection you want 15 days of notice period for disconnection ??
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Akhilesh Chandra
(@akhil83770) reported
@OnSpectra Spectra guys have taken request to downgrade plan to 250mbps as they knew they can't justify this speed which they are giving.. Yes they made money for one year without customer knowing they are being cheated
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Arun Kamath
(@ArunKamath47) reported
@OnSpectra Absolutely pathetic! People please don't be fooled. I reported an issue with slow speed almost a week back and all I keep hearing is some internal team is working on it. 100Mbps plan turned into 100kbps. If you are a working guy then please don't opt this. Will be slow for days.
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Rajeev Gupta
(@rajeevsonugupta) reported
@OnSpectra One fraud company. Have been struggling like anything. No resolution. No one bothers to respond over emails and calls even after calling 10 times. In delhi. Cheaters
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CoNnEcTd
(@Connectd_India) reported
After facing endless problem for last 2 weeks and making god knows how many complaints, Our issue is still not resolved. @OnSpectra, we would like discontinue our connection. Please explain the process to do so.
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EBLOCKKALKAJI
(@rwakalkaji) reported
@OnSpectra This is to inform you that tomorrow we are starting the drive for the removal of unwanted wires, dangling wires or too many boxes from BSES poles. Please send you team if you are using the pole to fix them up.
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