Spectra

Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raipur, CT 1
Chennai, TN 1
Delhi, NCT 1
Gurgaon, HR 1
Bengaluru, KA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • VeenaChanchani Veena Chanchani (@VeenaChanchani) reported

    @OnSpectra Spectra has got full freedom to disconnect (A/c No.139851) services when they can't extend one month sevice as gesture to oblige 10 years old Customer, Bye,Bye

  • arupda0 Arupda0 (@arupda0) reported

    @OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues

  • Jitendra_Yadav Jitendra Yadav (@Jitendra_Yadav) reported

    Hi Team @OnSpectra, power problem in router since morning .. I raise a complain, but nobody contacted till now.. account No 223135 वाह रे डिजिटल इंडिया @rsprasad

  • GanapathiIBMer Venkata G Thota (@GanapathiIBMer) reported

    @OnSpectra I'm trying to support Spectra for a connection transfer from a closed company who used to pay Adv pre-paid connection of Spectra Services to a new User. Spectra is keepon delaying it from morethan 2 weeks. Who's the right person to escalate it ?

  • KadiNinda6 KadiNinda (@KadiNinda6) reported

    Shifting connection within the same neighbourhood in bangalore has taken more than 7 days and still no one is able to help. Come on @OnSpectra @OnSpectraCare our lives and livelihoods depend on Internet connections. Make this happen ASAP.

  • ducatibabu Dinesh Babu (@ducatibabu) reported

    I was happy with @OnSpectra connection and customer service.. I feel bad why I came out of them to @airtelindia @Airtel_Presence

  • LinkwithGaurav Gaurav Chandra (@LinkwithGaurav) reported

    @OnSpectraCare @DoT_India please see, there is no existence of customer service at @OnSpectra They only copy paste standard comments without looking at what is the query. They are not returning my security deposit and charging me 15 days of extra bill.

  • Ninad_oops Ninad (@Ninad_oops) reported

    Dear @OnSpectra , from last one year I amusing your 100 Mbps connection, but now I get the info that router provided by you does not support 100 Mbps speed, only upto 40 Mbps. So basicalky you charged me for services you can not render. Care to explain please.

  • 1237ashu Ashutosh rajput (@1237ashu) reported from New Delhi, National Capital Territory of Delhi

    @uditm I met with Mr Sumit Mishra escalation lead for buss cux. Trust me he is gem in your com . Rest fool us . He was working on my issue for 6 hrs going out of the box in night .spectra is losing customers you know it . Tip —Hire more like Sumit @OnSpectra

  • FutureJohnny A Green (@FutureJohnny) reported

    @ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.

  • Prateeksgsits Prateek Srivastava (@Prateeksgsits) reported

    @OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response

  • Bindu23294899 Bindu (@Bindu23294899) reported

    @OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative

  • bhargavashish Ashish Bhargava (@bhargavashish) reported

    @OnSpectra Always get mechanical answer from support - plz give us some time for last one month. Plz assist

  • ZeldafanMimo Maitrayadhrit (@ZeldafanMimo) reported

    @OnSpectra Have been trying to get the internet fixed sicne yesterday 5 pm, your service guys claimed it to be fixed by 6 today , they havent come to fix it yet, have stopped picking my calls and extended the time to 10:30 today. KIndly tell your guys to fix it asap.

  • Deepakkhemani8 Deepak Khemani (@Deepakkhemani8) reported

    @OnSpectra How rude can someone be when, entire country was under Lockdown even after taking payment

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