Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Mysore, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Jaiswal
(@amjindia) reported
@OnSpectra Your email helpdesk is not working at all. Being asked to be patient for 7 months without any resolution. Any other way to approach you? Regarding refund of deposit
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Lalata Indu Sahu
(@jitu059) reported
@OnSpectra You guys give connection within 2 days, but when there is a need of disconnection, you take months and still charge to customer. Is it not unethical and crime from consumer point of view? @ConsumerCom
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PRAVARSHAN SHUKLA
(@pravarshan1289) reported
@OnSpectra Hi Team, It's quite frustrating being a customer of your services, I have been following up continuously since 4 days,and in response your team has closed my request twice without any resolution . Please let me know according to your how many calendar days are there in 48 hours.
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Akhilesh kG
(@kg_akhilesh) reported
@OnSpectra I have initiated the cancellation of the account due to pethatic service and still getting advance bill.. even after 15 days the no action taken... Can someone connect me to the Senior Management of Spectranet?It is a real pain for the customers!!
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Pradeep Gupta
(@pradeepgupta102) reported
@OnSpectra @OnSpectraCare worst consumer care I have come across is by Spectra @uditm
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NOOR MOHAMMED
(@Noormohd0728) reported
@OnSpectra Already given 9 month advance cannot change now. Worst experience
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Varun Mirchandani
(@beingmirchi) reported
Hey @OnSpectra My internet has been down since the evening. Your service team stated that the engineer will contact me around 10pm but I haven't received any calls from them. Plz can u check and get the issue resolved ASAP?
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Rahul Thakur
(@_Thakur_Rahul) reported
@OnSpectra Hello Management, I would like to bring to your notice that you have pathetic customer service team just like internet services which you offer. I have raised service request multiple times but no solution and on contrary teams is closing it unresolved.
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Vishal
(@VishalStillking) reported
@OnSpectra There are two societies in my area which is facing this same issue, and you guys have assigned just one technician. Can you please fix this urgently. Or let me know how much time or days this will continue, so that I can look for alternative.
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Same issue again. Wifi not working. Why a temporary solution is provided every time? How many times should we raise a complaint. Tell us clearly if you guys will be able to provide the service or not. Because this is not tolerable.
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Kamal KV
(@kamalkv7) reported
@OnSpectra It's a frad company guys please don't go for it and even don't think about it. Even after 1 year my security deposit not refunded and they collected router also. Worst experience ever...
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Anish Malik
(@AnishMa05606450) reported
@OnSpectra Anyone looking to terminate spectranet services, PLZ READ THIS BEFORE SO THAT YOU DON'T GET CHEATED BY SPECTRANET. I had raised a request for termination of services. This was done before end of my billing cycle so as to avoid extra charges. However,to my surprise...
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Vishal
(@VishalStillking) reported
@uditm @OnSpectra Hi Udit can you please get this checked, it is very urgent as we are working from home and many societies are facing the same issue since last night. Last week also our internet stopped working. Please this is urgent.
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Rohit Tirkey
(@rohit_ty) reported
@OnSpectra We had applied for our connection few days back. Your engineers haven't showed up after multiple promises. Neither of your team member has any track or clue about the installation status. If you can't keep up to your timelines, never promise a customer.
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Nancy Sharma
(@justsayingnancy) reported
@OnSpectra we’re sick and tired of complaining for bad Internet and service. If you can’t fix it then please take your stuff and leave!
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