Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:


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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Bengaluru, KA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjeet_17 Sanjeet Yadav (@sanjeet_17) reported

    @OnSpectra poor suport that too for installation! Sent all docs on Saturday and till date the person is delaying! Strange, who can expect a good after sales support! Leaving spectra without even trying!

  • aashima_wadhwa Aashima Wadhwa (@aashima_wadhwa) reported

    @OnSpectra very poor customer care service. It’s been 2 months I have discontinued my connection and for my refund amount I have made almost 50 calls in 2 months. But you guys always ask bank details and no further steps.@jagograhakjago @consaff help here please !

  • FutureJohnny A Green (@FutureJohnny) reported

    @ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.

  • Ninad_oops Ninad (@Ninad_oops) reported

    Dear @OnSpectra , from last one year I amusing your 100 Mbps connection, but now I get the info that router provided by you does not support 100 Mbps speed, only upto 40 Mbps. So basicalky you charged me for services you can not render. Care to explain please.

  • Jitendra_Yadav Jitendra Yadav (@Jitendra_Yadav) reported

    Hi Team @OnSpectra, power problem in router since morning .. I raise a complain, but nobody contacted till now.. account No 223135 वाह रे डिजिटल इंडिया @rsprasad

  • sagar_gurao Sagar Gurao (@sagar_gurao) reported

    @OnSpectraCare @OnSpectra SR21053023418 has been closed without any feedback. Refund is still pending. Can you please ensure that SRs are closed ONLY AFTER ACTUAL RESOLUTION of the query??

  • MohanPrasad_A Mohan Prasad (@MohanPrasad_A) reported

    @OnSpectra @OnSpectraCare It's been 2complete days broadband is down and no proper response from the local team & no ETA till now. @uditm If the payment is delayed for a day you guys disconnect the service now its been 2 days without the service what action you guys gonna take.

  • arupda0 Arupda0 (@arupda0) reported

    @OnSpectra As expected you are concerned whether my current problem is resolved or not. You want to settle that thro private messages. Yes problem is attended everyday but at the cost of my 8-10 working hours average. No action to prevent recurring failure

  • m_s_karthik Karthik M S (Railmani) (@m_s_karthik) reported

    @OnSpectra my internet connection has been flaky for a couple of weeks and completely down now , @airtelindia's Wifi hotspot is what's supporting my wfh for now. Could you please fix this asap?

  • steppalwar Swapnil Teppalwar (@steppalwar) reported

    @OnSpectra @OnSpectraCare team is there an update on my refund. Have not received any update. Does it takes so much time( more than 2 months) to process refunds. Seems you are working in 1950’s era to return customer’s money. @uditm running a company or a joke?

  • Jayita65936744 Jayita (@Jayita65936744) reported

    @OnSpectra Pathetic service, have disconnected since March, but security deposit refund still not done. @OnSpectra

  • Prateeksgsits Prateek Srivastava (@Prateeksgsits) reported

    @OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response

  • ducatibabu Dinesh Babu (@ducatibabu) reported

    I was happy with @OnSpectra connection and customer service.. I feel bad why I came out of them to @airtelindia @Airtel_Presence

  • rajanjain30580 rajan jain (@rajanjain30580) reported

    What a company …. @ACTFibernet in today times when internet not working Airtel and @OnSpectra giving 3 hours service , @ACTFibernet says 24 hours ….. will never recommend

  • bhargavashish Ashish Bhargava (@bhargavashish) reported

    @OnSpectra Almost one month since I am chasing support team for refund after you closed operations in Pune. CRM:00014813 - plz assist

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