Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Raipur, CT | 1 |
| Chennai, TN | 1 |
| Delhi, NCT | 1 |
| Gurgaon, HR | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj kholiya
(@Boring_day) reported
@OnSpectra Dear Team.. internet is patchy since last two days and it is down since morning.. Can you please help ?
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Sudesh Agarwal
(@sudesh99) reported
@OnSpectra pathetic way to respond to customer. Weird process that even internet is not working spectra people asking to wait for another 15 days. Why????
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Dr. Soumyan
(@DrSoumyakant) reported
@OnSpectra Avoid Spectra Internet Connections. Highly unprofessional service providers.
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Narasimham ABR
(@jbax495) reported
@OnSpectra whatever may your reasons acquiring a customer with a false promise is incorrect and unethical. I have resigned on the three month amount paid to Spectra. And I'm future will exercise caution with such companies and go for something more standard such as airtel.
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Anurag Kaushik
(@kaushikanuk) reported
@OnSpectraCare @OnSpectra Customer service representative supervisor said on telephonic conversation that he is CEO of company, but he is not able to take decision. Company thinks Customer money is free money for them to use.
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Akshat Chadha
(@Chadha_Inc) reported
@OnSpectra net goes slow post 1:30pm No resolution when I called the customer service team #PleaseHelp
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Tushar Sharma
(@TusharS95259847) reported
@OnSpectra @OnSpectraCare One of the worst internet providers in Bangalore. Freq service disruptions and customer service needs at least 15 days for resolution and it wont even happen in that time. save urself look for other providers.
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare @uditm Will you be able to provide uninterrupted service for at least one day? Frequent interruptions or network downs have become so common these days. This has been happening since last many weeks and al we see is CRM message of mass outage in my area!
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Anurag Kaushik
(@kaushikanuk) reported
I have been having problem with SPECTRA Billing for last 4 months. @OnSpectra is very unprofessional and irresponsible. I would suggest the New Customer should avoid them.
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Samar Wachasundar
(@simple1981) reported
@OnSpectra @OnSpectraCare Spectra Account ID 019455, raised atleast 20 tickets for issues. All tickets closed,without resolution. Third class and super unprofessional. You should be ashamed to even have an handle named Onspectracare, as its useless. Worst.
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PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra @OnSpectraCare Spectranet, it's service team, it's executives,mits social media team, it's engineering team and its top management are world class mother ****** who only believe in cheating of its customers without giving a proper solution.
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aniruddh priyadarshi
(@aniruddh2014) reported
@OnSpectra Worst services I have ever faced...you guys always claimed that you are best internet service provider but I did not feel like that I am using your services too long....but whenever I have to communicate your customer care....it feel like......worse experience ever
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PRAPHULL CHANDAN JHA
(@PChandanJha) reported
@OnSpectra Regret to a customer of yours. Never felt so happy to disassociate with one of the biggest fraud internet services provider whos only focus is to cheat customers by extremely bad services and slowest ever internet speed. @OnSpectra is built with extremely bad ethics
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Narasimham ABR
(@jbax495) reported
@OnSpectraCare @OnSpectra Please come home after 20th April and collect your modem. You may keep the 3 months amount you've taken. I hope you get rich with it. Kindly dont confuse & irritate me with one assurance on phone & the opposite stance over email. Nightmarish customer service. Unethical company.
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Anmol Nihalani
(@NihalaniAnmol) reported
@OnSpectraCare @OnSpectra Pathetic response while trying to get the deposit refunded. Calling spectra does not help at all. Trying for the past 3 months and everytime they reply that we are working on it. They just raise a service request and resolve it with no action whatsoever
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