Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
| Faridabad, HR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional
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PP
(@PiyushPathneja) reported
@OnSpectra -- you truly have a team of incompetent, call center/ query resolver. People are clueless how to expedite simple issue. There are parallel chain of actions one chasing north, while other south. And customer is getting both messages, truly indicates, no processes exist
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Abhishek Rathore
(@_AbhiRathore) reported
I want to install new connection could you please confirm me is your service available in my area Delhi pin code -110053 Please assist @OnSpectra
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mohan raj
(@mhnraj410) reported
Previous ISP provider as I wasn’t getting disconnected as much as I am getting disconnected with your service. I’m happy to bear any cancellation charge if there may be but I don’t want to bear the complete amount I have paid as a charge @OnSpectra I am hoping someone reaches
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Anvith lobo
(@AnvithLobo) reported
@OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.
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Ishtiaque Kabir
(@ishtiaque_kabir) reported
@uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company
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Vinay Manek
(@vinaymanek) reported
@OnSpectra SR21093169301 it's been a while no resolution. Kindly expedite.
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever
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A Green
(@FutureJohnny) reported
@ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.
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PP
(@PiyushPathneja) reported
@OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?
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mohan raj
(@mhnraj410) reported
@OnSpectra I recently took a connection and paid for 6months however I’m not finding it feasible to work from home as my office laptop uses a VPN and I get a speed of 3 or 4mbps and I keep des connecting every 5 mins. I want to cancel the service and want a refund
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Gaurav Saxena
(@gauravjpr) reported
@OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.
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Bindu
(@Bindu23294899) reported
@OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative
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Vedant 🇮🇳
(@MoongdalFN) reported
@OnSpectra worst internet service 5-10% packetloss constant, all they do is speedtest and say its all fine headass so ******
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