Spectra Outage Map
The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spectra users affected:
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Bindu
(@Bindu23294899) reported
@OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative
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Aarsh Gyani
(@aarsh11gyani) reported
@OnSpectra need help.
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Karthik M S (Railmani)
(@m_s_karthik) reported
@OnSpectra my internet connection has been flaky for a couple of weeks and completely down now , @airtelindia's Wifi hotspot is what's supporting my wfh for now. Could you please fix this asap?
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Ishtiaque Kabir
(@ishtiaque_kabir) reported
@uditm @nitinmehrotra0 @OnSpectra #Fakepromisecontinues Spineless leaders at spectra, Face for no good in the industry. completely ignorant of the issues happening with the customers. Worthless ****** leaders. Shittiest company
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Prateek Srivastava
(@Prateeksgsits) reported
@OnSpectra Hi I will like to bring you kind attention that i am facing frequent disconnection issue since almost a year now. Everytime I raise a complaint I am told to change the router. This router was provided bt spectra net. I have been chasing on emails but no response
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Vivek Sengupta
(@vsengupta) reported
@OnSpectra @OnSpectraCare Terrible, terrible service. The link has been down since late evening, but you appear to be in no hurry to restore
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Gaurav Saxena
(@gauravjpr) reported
@OnSpectra In the Era of Fast broadband i do not think Spectra stand anywhere . My problem is every month i have to do 10 complaint .Basic internet do not work.Forget about 1GB.
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PP
(@PiyushPathneja) reported
@OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely
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Arupda0
(@arupda0) reported
@OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues
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Arupda0
(@arupda0) reported
@OnSpectra As expected you are concerned whether my current problem is resolved or not. You want to settle that thro private messages. Yes problem is attended everyday but at the cost of my 8-10 working hours average. No action to prevent recurring failure
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drvineetdhawan_anti-social_sarcasthetist
(@SarcasmicGuru) reported
@OnSpectra I have been cheated into getting the spectra voice service started, was told by everyone from my local spectra vendor in East of Kailash, New DELHI-GIRISH, awa the executive onset helpline, that I shall be able to use a landline with this service, the apparatus I'll
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Agreed by Customer Executive ( A/c No 139851) number of times for monthly bill of Rs 700/ you are harrassing a Sr Citizen Women sending frequently reminders for Rs 8134/92, taking up matter with IT Minister for necessary action
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Gurnoor Kaur Behl
(@GurnoorKBehl) reported
I’ve had the worst experience with @OnSpectra. It’s been 4 days and the team hasn’t been able to reactivate my account. First of all, I don’t know why it was deactivated if my payment was done. I’m switching. Any suggestions for Internet service providers in #EastOfKailash?
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Anand sharma
(@anandsharma05) reported
@OnSpectra hi we have ILL and broadband line but must say u t the wrost service provider of india dont buy spectra
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever
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