Spectra

Spectra Outage Map

The map below depicts the most recent cities in India where Spectra users have reported problems and outages. If you are experiencing problems with Spectra , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spectra users affected:

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 1
Gurgaon, HR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • gujralvikas Vikas Gujral (@gujralvikas) reported

    @OnSpectra @OnSpectraCare Worst customer service! I have open request for refund since Oct with NO ACTION. My email gets a standard response that we are working with no resolution time. Give back my money, you cheats. Account ID - 205926 | Service Request - SR20102775269.

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra @OnSpectraCare The internet is not working and there is no other way to connect with you other than tweeting about it! On the customer care number the call disconnects abruptly and the #MySpectra app sucks

  • Mowgli_Libra23 Nisha Barath (@Mowgli_Libra23) reported from PETROL BUNK ORR, State of Karnataka

    @hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬

  • vipuksh Vipul (@vipuksh) reported from Gurgaon, State of Haryāna

    @OnSpectra Why don't you respond to a customer's email, tweet and DM? @OnSpectraCare

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra Our Internet connection is down since more than 20 hours but no action Veena Chanchani (A/c No 139851) Delhi

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @reliancejio Yet to get reply from Spectranet whereas Jio replied immediately & we are loyal customer of spectranet since years

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @reliancejio What a poor Internet Service Provider Spectra (A/c No.139851) who is not bothered to reply either mail or tweets whereas Reliance Jio quickly responded our tweets

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    You're all talk, and no work @OnSpectra I am considering letting your service go.. worst is, I had this thought within the first month of taking your service, which made me think of the big mistake it was to get you as an internet provider. Something needs to be done quick.

  • GurnoorKBehl Gurnoor Kaur Behl (@GurnoorKBehl) reported from New Delhi, National Capital Territory of Delhi

    @OnSpectra @OnSpectraCare There's no point. I'm going to close your service post this month. I got no call. It's been over 24 hours. Thanks.

  • Sumitks Sumit Kumar Singh (@Sumitks) reported

    @OnSpectra still aint working!! #wtf

  • SarafPayal Payal Saraf (@SarafPayal) reported from Bengaluru, State of Karnataka

    @OnSpectra most horrible service. Don’t take even if they give it for free. With WFH all service providers are going all out to help and they are not bothered even after 5 days of calls. They buy time with 24hrs resolution X 5 days. Imagine.

  • HarpalSingh09 Harpal Singh (@HarpalSingh09) reported

    @OnSpectra It’s been1.5month. We requested and put several mails to disconnect our Internet Services. Except Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.

  • HarpalSingh09 Harpal Singh (@HarpalSingh09) reported

    @OnSpectra It’s been a month. We requested and put several mails to disconnect our Internet Services. Expect Telecaller’s assurance we are not getting anything.Very pathetic customer support. No TAT commitment.We really feel cheated. Sr. leadership pls extend your support on it.

  • iAvaneesh Avaneesh Verma 🇮🇳 (@iAvaneesh) reported

    Hi @OnSpectra , 202090 - A/C Internet is not working from last 10 days. I've raised a ticket on 11th but without resolution ticket has been resolved & update has given to me. I'm going to stop using your services Hi @JioCare, @airtelindia Can you provide me internet service?

  • AnilJChanchani1 Anil J Chanchani (@AnilJChanchani1) reported from New Delhi, National Capital Territory of Delhi

    @VeenaChanchani @OnSpectra @airtelindia No doubt Spectranets (A/c No.139851) services nowadays become Worst & they increases service charges without intimation & also disconnect services

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