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Spectra

Spectra Outage Report in Bengaluru, Bangalore Urban, Karnataka

Why is my Spectra service not working?

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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.

Full Outage Map

Problems in the last 24 hours in Bengaluru, Karnataka

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Spectra . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectra Issues Reports Near Bengaluru, Karnataka

Latest outage, problems and issue reports in Bengaluru and nearby locations:

  • AkashUpadhye
    Akash R R Upadhye (@AkashUpadhye) reported from PETROL BUNK ORR, Karnataka

    @OnSpectraCare @OnSpectra worst service provider and useless and unprofessional executives irritated

  • shivachetanks
    Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra Fraud company. Don’t return the money after cancellation. Poor customer support. #Spectra #Fraud Please don’t fall to their trap.

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra raised SR for plan change but still invoice generated on older plan pls help..

  • vinaysshenoy
    vinay.wfh 💉💉 (@vinaysshenoy) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra How do I cancel my service plan? There is no option within the app.

  • parasrishi
    पारस ਰਿਸ਼ੀ (@parasrishi) reported from PETROL BUNK ORR, Karnataka

    Finally done with @OnSpectra!!! Shittiest fiber network in Bangalore!!!

  • SarafPayal
    Payal Saraf (@SarafPayal) reported from Bengaluru, Karnataka

    @OnSpectra most horrible service. Don’t take even if they give it for free. With WFH all service providers are going all out to help and they are not bothered even after 5 days of calls. They buy time with 24hrs resolution X 5 days. Imagine.

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra @OnSpectraCare Team my issue not fixed till now, I hope you will sort this today morning, pls prioritise this task due to current situation, #lockdown

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra pls help me out with the problem

  • pathaknilesh007
    Pathak (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra @OnSpectraCare @anupam_sriv Hope you understand customer frustration here...when your team is just playing tennis ball game...if the set up is not ready why you are taking connection request..there r other vendor who provide it in hrs... pathetic state of service...

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectraCare @OnSpectra Pls help fix internet down since yesterday....24 hrs now, message was given that it should be fixed as of afternoon 2 pm 13 March but didn't yet ..

  • noop_ar
    Anoop R (@noop_ar) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra I've have faced frequent outages of connectivity, 4 times in the last 24hrs! I recently switched to Spectra hoping to not go through the same pain as with my previous ISP! Even in general, the connection is mostly unstable, not delivering promised speeds always.

  • pathaknilesh007
    Pathak (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @anupam_sriv @OnSpectra Hi Anupam please help sort this issue, really juggling with your team, such a poor customer service, after paying the money feel like customer was used for just booking connection and no service after that... installation not done...

  • SarafPayal
    Payal Saraf (@SarafPayal) reported from Bengaluru, Karnataka

    @OnSpectra still no resolution 5 days and still counting Most pathetic service.

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra @OnSpectraCare Not sure how many times need remind you guys, to clear my doubt but unfortunately connecting to customer service also not gettin confirm ans. 1- As per surrender connection req Requested for final invoice bill till 12 aug date 2- no update so far, req

  • shivachetanks
    Shiva Chetan.K.S (@shivachetanks) reported from PETROL BUNK ORR, Karnataka

    @OnSpectra one of the worst customer support. Requested for deactivation 30 days back. No one is responded till now ! Customer care tells we will update back and give a call. No one cares.

  • pathaknilesh007
    cricket-fan (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectraCare @OnSpectra customer care is not reachable since morning, call getting disconnected, what's going, my ticket raised since yesterday morning not fixed and been 24 hrs plus , no one responding from your side, what a pathetic experienc, #CustomerExperience @anupam_sriv

  • SarafPayal
    Payal Saraf (@SarafPayal) reported from Bengaluru, Karnataka

    @OnSpectra will my internet resume.. 6 days and still no resolution. Your field team is pathetic. They never bother to come and repair. I have been told, wire is cut but no one to repair it. PEOPLE DONT TAKE SPECTRA. HORRIBLE SERVICE

  • pathaknilesh007
    Wanderer@ (@pathaknilesh007) reported from PETROL BUNK ORR, Karnataka

    @OnSpectraCare @OnSpectra What 8s the update, I can't see this happening today, now am going to raise a complain in consumer forum portal very soon..you have not updated me as I said if you can't do today - process my refund..you are torturing customer mentally....

  • RV2206
    RVknight (@RV2206) reported from PETROL BUNK ORR, Karnataka

    @awwgustbabe Naah I have worst internet provider which is @OnSpectra in hsr who don't allow you to connect internet

  • Mowgli_Libra23
    Nisha Barath (@Mowgli_Libra23) reported from PETROL BUNK ORR, Karnataka

    @hailschumi @OnSpectra Agree. I was supposed to get a new connection last Saturday and paid up promptly. On Saturday, the team coolly tell me that because I have an existing connection, they cannot install Spectra. Issued a service request, which was marked as completed, tho nothing had been done😡🤬

Spectra Issues Reports

Latest outage, problems and issue reports in social media:

  • vskyrex
    zan (@vskyrex) reported

    @vedantrants @OnSpectra Had the same issue w spectra too like yesterday same w @zerefvstheworld

  • ShivamC70958059
    Shivam Chopra (@ShivamC70958059) reported

    Switching my isp from @Airtel_Presence @airtelindia to @OnSpectra because of 130 ping on fortnite tried calling, put 8 requests leading to there technician saying bhaiya kuch nahi karsakte aap isp change Kara do. Customer service so bad even after being a customer for 16 years

  • Oshanology
    Oshan (@Oshanology) reported

    Just let go off @OnSpectra because of the rates you were offering @reliancejio, such a scam jio. Never faced a long outage like this with Spectra.

  • ck_karpur
    Kiran Karpur (@ck_karpur) reported

    @OnSpectra .. Don't you have a customer resolution team? Pathetic service, very poor response & why do your teams close service requests without even contacting the customer.. Spectra is spectacularly providing hopeless service

  • Rajput8619
    ANIMESH RAJPUT (@Rajput8619) reported

    @OnSpectraCare @OnSpectra Promoting yourself to be the robust internet line doesn’t help. When the users are not even informed about the mass outage which occurred 2 hours back. Raised the ticket only to find my concern will be resolved max by 1 pm tomorrow.

  • mdtsinha
    Mudit Sinha (@mdtsinha) reported

    @OnSpectra @OnSpectraCare can you please give me the latest on SR# SR22023317459 raised for connectivity issues? I have called your support multiple times but as always they are useless in providing any information. The expected resolution time has already passed.

  • ArunKamath47
    Arun Kamath (@ArunKamath47) reported

    @OnSpectra Absolutely pathetic! People please don't be fooled. I reported an issue with slow speed almost a week back and all I keep hearing is some internal team is working on it. 100Mbps plan turned into 100kbps. If you are a working guy then please don't opt this. Will be slow for days.

  • Monishroy
    Perspective (@Monishroy) reported

    Close to 16hrs ~ no internet~ no calls ~ no visit from the service provider. Not sure what to do except raise tickets. Dealing with a bunch of dolts in the name of customer care. #internetdown #WFH #CustomerExperience @OnSpectra sucks

  • sundarsubr
    Sundar Subramanian (@sundarsubr) reported

    @OnSpectra My connection disconnected on 25th Jan 2022. My deposit yet to be refunded despite numerous followup. Customer service at its worst. Looks like there is no intention to refund.

  • Abhikumar199
    Abhishek K (@Abhikumar199) reported

    @OnSpectra a very poor service, without resolving actual issue tickets were always closed. I’ve never seen such from other service providers. Is this a right way??? #SPECTRA