Spectra Outage Report in Ludhiāna, Ludhiana, State of Punjab
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Spectra is an internet service provider offering connectivity via an end-to-end fiber optic network in India with speeds up to 1 Gbps.
Full Outage Map
E-mailProblems in the last 24 hours in Ludhiāna, State of Punjab
The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Ludhiāna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Spectra users through our website.
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Internet (50%)
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Total Blackout (25%)
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Wi-fi (25%)
Community Discussion
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Spectra Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra Spectras Customer Service Department (A/c No 139851)is deaf and dumb as our request for extension of internet connection as leaving Delhi, no action being taken as Services are excellent but Admin department not professional
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Ankur Jain
(@ankurjain2002) reported
@OnSpectra Please donot cheat ant customer anytime. To me you cheated at time of installation and again at the time of disconnection.. your service is good but your mentality to cheat customer is bad. People be aware of @OnSpectra
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Veena Chanchani
(@VeenaChanchani) reported
@OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever
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A Green
(@FutureJohnny) reported
@ak82139423 @Ubiquiti @OnSpectra Send it back, now if you can. You will get no support from Ubiquity. None. They don't care and don't let this poor social media bot fool you. They will "escalate" and still the case will sit there. 18 days. UDMP has been factory defaulting itself. No real response.
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Ashish Bhargava
(@bhargavashish) reported
@OnSpectra Always get mechanical answer from support - plz give us some time for last one month. Plz assist
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Mohan Prasad
(@MohanPrasad_A) reported
@OnSpectra @OnSpectraCare It's been 2complete days broadband is down and no proper response from the local team & no ETA till now. @uditm If the payment is delayed for a day you guys disconnect the service now its been 2 days without the service what action you guys gonna take.
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PP
(@PiyushPathneja) reported
@OnSpectra -- you truly have a team of incompetent, call center/ query resolver. People are clueless how to expedite simple issue. There are parallel chain of actions one chasing north, while other south. And customer is getting both messages, truly indicates, no processes exist
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Shishir
(@Shishir86405989) reported
@OnSpectra dear team, I would like to understand, your process around giving connection back to an existing customer who had disconnected / paused for 2 months while user was away to his home town. as I understand, existing customer cannot get connection back? Is it true ? Why
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Swapnil Teppalwar
(@steppalwar) reported
@OnSpectra @OnSpectraCare team is there an update on my refund. Have not received any update. Does it takes so much time( more than 2 months) to process refunds. Seems you are working in 1950’s era to return customer’s money. @uditm running a company or a joke?
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Anvith lobo
(@AnvithLobo) reported
@OnSpectra After the long standing debacle they seem to have just made it worse. I Keep having to explain what a Internet is to spectra and try to find newer ways to loop holes in their system to fix the problem myself. At this point this this feel like the deliberate than incompetence.