Spectra outages and service status in Kotdwāra, Uttarakhand

Problems in the last 24 hours in Kotdwāra, Uttarakhand

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Kotdwāra, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit (@Amitvuts) reported 39 seconds ago

  @OnSpectra need 1 week to correct your complain and 2 week to cancel connection … just informed by a @OnSpectra customer support person

• 
  tharun (@tharun46451175) reported 3 minutes ago

  @OnSpectra our fortinet devices adapter is not working from 25/3 and as on today we have not got a replaced adapter .Your team is still searching for it . This is the silliest reason we have heard from any service provider. Our local service provider give better services than you

• 
  Nitin Kaushik (@itsNitinKaushik) reported 4 minutes ago

  @OnSpectra @OnSpectraCare Any ideas how a customer can get his security deposit refund. Sending mails and calling the customer care phone for last 2 years has not helped.

• 
  abhishek bhasin (@Abhishek5133) reported 7 minutes ago

  @OnSpectra @OnSpectra really poor service....link down since two days and no site visit. Your team is not responsive at all and engineers don't visit at all ...SR22053423987

• 
  neelakantankk (@neelakantankk) reported 10 minutes ago

  @OnSpectra My internet is not working, your helpline is not reachable, and your app is stuck in a loop where it refuses to let me submit a ticket and just keeps cycling between "Troubleshoot" and an error page saying "Oops! Something went wrong." Very poor customer experience.

• 
  Kunal Jain (@Jainkkunal10) reported 14 minutes ago

  @OnSpectra my office Internet isn’t working for a few days. Your app runs closes while troubleshooting, CC no doesn’t help. Wrote an email but no response. This isn’t the first time, it happens almost every month. I’m paying 24k annually. Pls sort this out.

• 
  Naveen Jain S L (@naveenjainsl) reported 14 minutes ago

  @OnSpectra @OnSpectraCare this is nonsense that you'll say, if customer has paid the entire amount in advance for 6 months and you are not providing the proper service & speed you are entitle to refund the amount pending for the remaining period back

• 
  Sandeep (@Sandeep12710294) reported 16 minutes ago

  @OnSpectra terribly slow speed since yesterday in addition to frequent disconnection....no response from the service team ...planning to disconnect the services if no resolution..

• 
  NILESH TEKARIWAL (@TekariwalNilesh) reported 17 minutes ago

  @OnSpectra Hi Team, I am your customer from last 7 yrs but raised connection deactivation request last month(CIN -185235), since then following for refund sent more than 20 mails and 10+ calls no solution. every time get standard reply and ur customer executives are not in sync

• 
  Nidhi Chaudhary (@thenidhii) reported 20 minutes ago from Delhi, Delhi

  What a useless company @OnSpectra you are. Every month I have to complain about the wifi connection even after having the best package. Shut down the company if you can’t provide the service.