Spectra Outage Report in Kotdwāra, Garhwāl, Uttarakhand

Problems in the last 24 hours in Kotdwāra, Uttarakhand

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Kotdwāra, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Spectra users through our website.

• Internet (33%)
• Total Blackout (33%)
• Wi-fi (33%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik M S (Railmani) (@m_s_karthik) reported 57 seconds ago

  @OnSpectra my internet connection has been flaky for a couple of weeks and completely down now , @airtelindia's Wifi hotspot is what's supporting my wfh for now. Could you please fix this asap?

• 
  PP (@PiyushPathneja) reported 1 minute ago

  @OnSpectra -- you truly have a team of incompetent, call center/ query resolver. People are clueless how to expedite simple issue. There are parallel chain of actions one chasing north, while other south. And customer is getting both messages, truly indicates, no processes exist

• 
  Prabudh Singh (@prabuddhaaa) reported 1 minute ago

  Hey @OnSpectra really horrible service. Internet not restored even after the scheduled time provided by you. Your helpline person keeps giving false assurance that it’ll be fixed soon. Happens every single time. This is just exceptionally bad

• 
  PP (@PiyushPathneja) reported 2 minutes ago

  @OnSpectra more thn 30 hours for a simple request, followed by 6 calls to call center. Still no sight of resolution. While in same time other networks like @airtelindia takes less than 2 hours to resolve. customer centericity is not important for @OnSpectra , please choose wisely

• 
  Veena Chanchani (@VeenaChanchani) reported 7 minutes ago

  @OnSpectra What a horrible Customer Service (A/c No.139851) from Spectra calling at 09.45 pm ODD HOUR a Sr Citizen Customer (Aged 75).Now Spectra lost a very very old customer forever

• 
  Bindu (@Bindu23294899) reported 10 minutes ago

  @OnSpectra #MakeLifeHorrible Anyone planning to switch to this provider here's a warning.. They make you pay up in advance and take forever for installation. They don't pick or return your calls. You need to keep running behind them for updates. Customer service is negative

• 
  Venkata G Thota (@GanapathiIBMer) reported 10 minutes ago

  @OnSpectra I'm trying to support Spectra for a connection transfer from a closed company who used to pay Adv pre-paid connection of Spectra Services to a new User. Spectra is keepon delaying it from morethan 2 weeks. Who's the right person to escalate it ?

• 
  Shishir (@Shishir86405989) reported 20 minutes ago

  @OnSpectra dear team, I would like to understand, your process around giving connection back to an existing customer who had disconnected / paused for 2 months while user was away to his home town. as I understand, existing customer cannot get connection back? Is it true ? Why

• 
  Arupda0 (@arupda0) reported 21 minutes ago

  @OnSpectra Don't try to settle issues thro private messages. Do the root cause analysis and settle the issue permanently. Dont let me go for service providers who can control their instruments from mice attack. Jio or airtel customers in building nvr hv issues

• 
  Swapnil Teppalwar (@steppalwar) reported 22 minutes ago

  @OnSpectra @OnSpectraCare team is there an update on my refund. Have not received any update. Does it takes so much time( more than 2 months) to process refunds. Seems you are working in 1950’s era to return customer’s money. @uditm running a company or a joke?