Spectra outages and service status in Kodangiyur, Tamil Nadu

Problems in the last 24 hours in Kodangiyur, Tamil Nadu

The chart below shows the number of Spectra reports we have received in the last 24 hours from users in Kodangiyur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Spectra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  somvanshi arun singh (@Somvanshi_s) reported 34 seconds ago

  @OnSpectra @OnSpectraCare I spoke to the manager Mr. Pramod Kumar he told me that I'll get a call for resolution. I've been coordinating with him for last 3 days. . . no one called. He told me my complained has been closed. How os that even possible?

• 
  Imran M (@calmima_m) reported 6 minutes ago

  Hi @OnSpectra - this is from workplace. We are having some serious trouble with the internet 2318330. We have tried multiple times to get this fix over call but there is no solution we find. Hence please send someone to visit and fix the problem.

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 14 minutes ago from Delhi, Delhi

  I have been speaking to Dinesh who is responsible for the Chittaranjan Park area @OnSpectra and have shared details of my internet challenges and screenshots of the router. His team said the issue is a power surge on the Spectra line that they have to address.

• 
  Anand Srivastava (@anand2009) reported 16 minutes ago

  @OnSpectra when willl the internet get restored in the green park area? 24 hours and no engineer visit or work towards resolution? Support centre keeps giving an ETA that keeps moving forward. No other fibre provider is down in the area till now after yesterday's storm.

• 
  Meghnaa (@meghnaa09) reported 17 minutes ago

  @OnSpectra It has been 4 days with No Internet at work. If you cannot resolve issue then be clear with it. Why do we pay for not getting any services?

• 
  Shishir Agrahari (@shishiragrahari) reported 18 minutes ago

  @OnSpectraCare @OnSpectra can you please have the basic decency of addressing a customer issue who is been frustrated with your support for last 2 years. Your only department that works efficiently is pending payment reminder. Such a disappointment. #Gurgaon #spectra

• 
  Sumit Kumar Singh (@Sumitks) reported 19 minutes ago

  @OnSpectra what a pathetic service of your broadband! Keeps getting disconnected the whole time. @airtelindia can you send someone to make my broadband switch over to your’s?

• 
  Ipshita Nandi Banerjee 🌏 (@ipshitanandi) reported 19 minutes ago from New Delhi, Delhi

  Do internet service providers need to be called and tracked via phone to fix online service after raising online service request @OnSpectra ? What is the point of raising the issue online then? There is a huge customer support lapse I have faced with this service provider

• 
  Varun Wadhera (@Varunw) reported 24 minutes ago

  @OnSpectra your app doesn't work, internet doesn't work, helpline number doesn't work. How else do we raise a ticket for nothing working

• 
  Vivek E A (@Vivekea1) reported 24 minutes ago

  @OnSpectra @OnSpectraCare hey my internet is not working. Self troubleshooting via app is not working. Not able to raise a SR ticket even thru IVR and support number. What is happening ?Can u expedite handling this incident. Can 197051. And please enable atleast option to raiseSR