Vodafone Idea (Vi) outages and service status in Poranki, Andhra Pradesh

Problems in the last 24 hours in Poranki, Andhra Pradesh

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Poranki, Andhra Pradesh

Latest outage, problems and issue reports in Poranki and nearby locations:

• 
  Bhupendra Shukla (@Shu_Bhupendra) reported 2 minutes ago from Vijayawada, Andhra Pradesh

  @VodafoneIN my sim got broken and I tried to customer care help line from other carrier but it’s not getting connected and also I taken duplicate sim but it’s not activated. But official conveyed that it will be activated in 4 hrs.

• 
  Ramakant Hari (@ramakanthari) reported 6 minutes ago from Vijayawada, Andhra Pradesh

  @Being_Humor @VodafoneIN Its the same from last 15 years mostly because it operates on 1800 mhz frequency which is good for data but bad for voice. So its no use discussing or blaming them.

• 
  Vinil Kumar (@liniv) reported 14 minutes ago from Vijayawada, Andhra Pradesh

  @Airtel_Presence I'm not sure why Airtel is not giving star sports live TV.. Seems like time to switch to other network. @Idea @VodafoneIN @JioCare

• 
  Sairam Pidikiti (@sairam_pidikiti) reported 29 minutes ago from Tādigadapa, Andhra Pradesh

  @VodafoneIN Vodafone network is pathetic at my place and facing same problem for almost 6 months now. Can you fix the network problem as we are on lockdown and need phone for working from home

• 
  Prashanth Jain (@_PrashanthJain) reported 45 minutes ago from Vijayawada, Andhra Pradesh

  @VodafoneIN Worst network operator I chose. Calls drop as often as rupee drops against the dollar. And then, even my internet stops working all of a sudden. I call 198 & 199, the call gets disconnected midway. Where do I go now? #Vodafonedown

• 
  V G R MANIKANTA 🇮🇳 (@bujjigadu97) reported 48 minutes ago from Vijayawada, Andhra Pradesh

  @ViCustomerCare I need resolution. If u guys unable to sort it out i can move on. I already raised port request.

• 
  aditya kolasani (@ashulaw11) reported 55 minutes ago from Vijayawada, Andhra Pradesh

  @ViCustomerCare @VodafoneGroup @youbroadband I'm curious why you are operating the broadband arm and cellular arm separately instead of offering a triple play service like others would be easier on billing and customer care and one app for all services

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanidhya Chouhan (@Vidhayakbadmos) reported 4 minutes ago

  @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

• 
  Avinash Sharma 🇮🇳🇮🇳 (@yashvivas) reported 11 minutes ago

  @TRAI from morning i didn't receive otp and other transaction sms this is pathetic @ViCustomerCare they didn't help me till now

• 
  sharmistha ghosal (@sharmidas) reported 12 minutes ago

  @ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!

• 
  blu 𖢥 (@sharroness) reported 12 minutes ago

  Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

• 
  Babu Sona (@meraabaabu) reported 12 minutes ago

  Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

• 
  Pradeep 🇮🇳 (@Pradeep_Posts) reported 22 minutes ago

  The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

• 
  #Rajen Shah (@itsrajen) reported 23 minutes ago

  @ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.

• 
  Jeewan mehra (@jeewanmehra07) reported 24 minutes ago

  Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 24 minutes ago

  @ViCustomerCare Let me know the final solution else I will port to another provider

• 
  mayuresh_jamdar_MJ (@mayureshjamdar1) reported 25 minutes ago

  @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi