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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Udaipur, RJ 3
Kolkata, WB 42
Jaipur, RJ 11
Chhindwāra, MP 91
Nashik, MH 5
Guwahati, AS 19
Thiruvananthapuram, KL 3
Delhi, NCT 10
Wardha, MH 1
Kanpur, UP 5
Sūrat, GJ 9
Pune, MH 42
Raipur, CT 5
Chennai, TN 18
Nagpur, MH 6
Hyderabad, TG 9
Ahmedabad, GJ 16
Āsansol, WB 8
Shiliguri, WB 5
Patna, BR 9
Shillong, ML 6
Lucknow, UP 8
Mumbai, MH 66
Imphal, MN 3
Tiruchirappalli, TN 1
Kapūrthala, PB 1
Pālghāt, KL 1
Haridwar, UT 2
New Delhi, NCT 10
Hanumāngarh, RJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • f_soci_ety
    Nabeel (@f_soci_ety) reported

    Hi @ViCustomerCare, I accidentally recharged the wrong Vi number and need the recharge transferred to the correct number. I can share the transaction/reference details via DM. Please help transfer the recharge to the correct number at the earliest. Thanks.

  • chahatb52
    Chahat Bansal (@chahatb52) reported

    Horrible service by VI store. First they didn't tell me prepaid is available and then plan is of 249 in postpaid. After sim got activated, they want 1120rs for 4 months advance without my consent and didn't give me sim without paying 1120.@ViCustomerCare. Kindl

  • dmvnsaid
    Mouli Dammalapati (@dmvnsaid) reported

    @ViCustomerCare Can you please fix the issue by tomorrow? Its very emergency. 4-190152769673

  • DPisPLAY
    RJIO GAMING (@DPisPLAY) reported

    @ViCustomerCare @ViCustomerCare Please cancel my prepaid MNP SIM order DCHD14082642934 and issue a full refund. 2 days passed with no delivery and the status is still “Out for Delivery.” Very disappointing service.

  • smilingsammit
    Sammit Joshi (@smilingsammit) reported

    @ViCustomerCare My service request was rejected due to “document mismatch,” but no specific reason or details have been provided. I’m also unable to reach customer care, as the call gets disconnected automatically every time I try. Please look into this issue.

  • Esajeael
    Sajal Agrawal (@Esajeael) reported

    @ViCustomerCare No resolution since almost a week. Daily twice calls from the team asking if i have got a call. Nothing else. Just now when i asked them for more info, the guy simply cut the call stating nahe leni hei toh cancel kardo mjhe farak nahe padta. @ViCustomerCare

  • PrawinGaneshan
    Prawin Ganeshan (@PrawinGaneshan) reported

    @ViCustomerCare Person overseas,you ask to do rekyc for fake complaint from @TRAI that number is used for telecalling You threaten to deactivate number if not verified within today, server and vpn issues

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms

  • harispa90
    Harivelan (@harispa90) reported

    @ViCustomerCare I am extremely disappointed with the service regarding my prepaid SIM order DCHD14082609350. The SIM was scheduled for delivery on 15/08/2026. please provide a response: 1. Will my SIM be delivered? 2. If yes, please provide the exact delivery date.

  • JayveerUss80620
    Jayveer Rajput (@JayveerUss80620) reported

    I am paying 399rs for this ******* bad network @ViCustomerCare ???

  • MMRezavi
    Rezavi (@MMRezavi) reported

    @ViCustomerCare Now there is no network in @ViCustomerCare and when I inserted the @airtelindia sim, there’s no network as well. What is this? Why both of you are adamant in providing the worst possible customer experience????

  • abhraneelsinha
    Abhraneel Sinha (@abhraneelsinha) reported

    @ViCustomerCare No network on my number while on international roaming for the last few days. Tried everything with no luck. Roaming pack is active till June 2027 but I’m missing important OTPs. Any help?

  • iVimalPandey
    विमल पाण्डे ॥ Vimal Pandey🇮🇳 (@iVimalPandey) reported

    @ViCustomerCare Thats the Service level @ViCustomerCare - reaching out to someone else on someone else’s message. @AdityaBirlaGrp

  • 2010Prabhjeet
    Vikram dadwal (@2010Prabhjeet) reported

    I am a subscriber of Vodafone Idea. I am experiencing significant network issues at my place of residence. For the past two months, the network connectivity has been poor, I've called the call center several times, but I haven't received any response yet. @ViCustomerCare

  • AlvinDeVlix
    Alvin (@AlvinDeVlix) reported

    @ViCustomerCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?

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