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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • VedJajodia
    VEDANT AGARWAL (@VedJajodia) reported

    @ViCustomerCare Not only me many people in my area are facing the same problem.. No voice teansmission since last 3-4 days.. Area STATION FEEDER ROAD, SILIGURI DIST- DARJEELING, WEST BENGAL, PINCODE- 734005 If the problem persists we will be happy to switch network.

  • rcg_cd35oo
    aakash (@rcg_cd35oo) reported

    @ViCustomerCare @_SandeepAcharya please check my dm as soon as possible and help me urgently. I have shared all the details to churn the number

  • VaisakhBalan
    Vaisakh Balan (@VaisakhBalan) reported

    @ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic

  • Terabhaiaya1
    @🌿BoldIN🌿🌿 (@Terabhaiaya1) reported

    @ViCustomerCare service or charges are activated on my number. I want to continue with Prepaid only. Please confirm the cancellation. #Vi #VodafoneIdea #ViCustomerCare

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare Give me a single reason to stay. Between overpriced plans and false promises from your support executives, I’m ready to switch. Why shouldn't I port to @airtelindia or @reliancejio?

  • HappyVb5671
    Happy Verma (@HappyVb5671) reported

    @ViCustomerCare already shared my information but why you not helping?? issue is just with my Vi number , not with other Vi numbers. Just only on my number, network gets switch to 2g when someone calls me, this is frustratin @ViCustomerCare @TRAI

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.

  • iVimalPandey
    विमल पाण्डे ॥ Vimal Pandey🇮🇳 (@iVimalPandey) reported

    @ViCustomerCare Thats the Service level @ViCustomerCare - reaching out to someone else on someone else’s message. @AdityaBirlaGrp

  • FeluDa_001
    K'sv SARKAR (@FeluDa_001) reported

    @ViCustomerCare Please clarify if my order is for a new postpaid SIM or MNP—I need a direct answer, not a copy-pasted template. If support can't give a simple yes/no, starting with Vi is already proving useless. Hoping for a real answer. @BSNLCorporate are you available in Delhi NCR?

  • armyguy_hk
    hirenkumar (@armyguy_hk) reported

    @Rahul_ChauhanX @ViCustomerCare They won't give solution. They will only ask to DM but after that they will run away from customer concern.

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare I threw away that SIM as that was unsuitable, difficult to remember. I wanted to take a better connection BUT your customer care is extremely rude, disconnecting the call from time to time.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms

  • KCP2593
    Kalika Prasad Pareek (@KCP2593) reported

    @reliancejio @JioCare After facing these issues repeatedly, I’m seriously considering porting my number to @ViCustomerCare. A reliable network matters more than 5G claims. #Jio #JioNetwork #PortToVi

  • MercenaryBrain
    Pp (@MercenaryBrain) reported

    @ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare I had a verybad experience earlier today, I’ve reached out to an agent Anusha via chat as my international roaming was/is still not working. I am a loyal VI customer but this kind of experience is apalling. For the last two days not receiving any calls (1)

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