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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mohali, PB 3
Chhindwāra, MP 60
Chandigarh, CH 20
Ludhiāna, PB 36
Hisar, HR 1
Indore, MP 11
Bathinda, PB 1
Jalandhar, PB 3
Shimla, HP 4
Ambāla, HR 1
Ahmedabad, GJ 14
Trichūr, KL 3
Mumbai, MH 50
Delhi, NCT 7
Guwahati, AS 12
Bengaluru, KA 16
New Delhi, NCT 17
Pune, MH 39
Panaji, GA 5
Chennai, TN 9
Bhopal, MP 8
Vellore, TN 1
Kolkata, WB 38
Imphal, MN 2
Rohtak, HR 2
Bilāspur, CT 1
Lucknow, UP 7
Cochin, KL 8
Gurgaon, HR 4
Gangtok, SK 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • rohini_kd
    Rohini Deshmukh (@rohini_kd) reported

    Dear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • rationalist65
    Nationalist (@rationalist65) reported

    @anjusabu @ViCustomerCare Same here. The IR roaming pack didn’t work and on complaining, they just compensated by reducing ₹1000 from the bill. In fact, entire amount should have been refunded when the outgoing calls were not working. It’s just a scam.

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    @ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet

  • EricRaji
    Chichaaa7 (@EricRaji) reported

    @ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • Pradeep_Posts
    Pradeep 🇮🇳 (@Pradeep_Posts) reported

    The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

  • 85_vyas
    Gaurav Vyas (@85_vyas) reported

    Dear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.

  • BalwantMehra20
    Balwant Mehra (@BalwantMehra20) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @ViCustomerCare Let me know the final solution else I will port to another provider

  • shahvishall
    Vishal Shah (@shahvishall) reported

    @ViCustomerCare not able to start profile Tunes pls Solve the problem

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Hi Team, I have been experiencing mobile network issues for the last 25–30 minutes. The network is either not working properly or showing "No Registration." I checked with a few of my colleagues, and they are facing the same issue as well. Could you please look.

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