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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachita_Menon
    Rachita Nair Menon (@Rachita_Menon) reported

    @ViCustomerCare My incoming and outgoing calls are STILL not enabled despite repeated follow-ups. How many more times do I need to raise the same issue? This is completely unacceptable. Please resolve this immediately and restore my calling services asap.#VodafoneIdea #Vi

  • MMRezavi
    Rezavi (@MMRezavi) reported

    @ViCustomerCare Now there is no network in @ViCustomerCare and when I inserted the @airtelindia sim, there’s no network as well. What is this? Why both of you are adamant in providing the worst possible customer experience????

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.

  • Rachita_Menon
    Rachita Nair Menon (@Rachita_Menon) reported

    @ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.

  • sanjaychopra
    sanjay chopra (@sanjaychopra) reported

    @ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    Hi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare These are just general questions, which I am asking and your non-reply shows either you are unaware of the answer OR do not want to answer it. I do not wish to speak with staff trained by you to be rude. Kindly give number of Manager, time availability of the manager and name.

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow

  • Paperroast096
    Paper Roast (@Paperroast096) reported

    @ViCustomerCare i have applied for a sim , i am trying to port my existing sim to vi i have completed the process in online but the offline executives are saying they will not spend time on online orders and is not processing and saying they will cancel the request from their end

  • iVimalPandey
    विमल पाण्डे ॥ Vimal Pandey🇮🇳 (@iVimalPandey) reported

    @ViCustomerCare Thats the Service level @ViCustomerCare - reaching out to someone else on someone else’s message. @AdityaBirlaGrp

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare What am getting is calls from high IQ customer service staff that doesn’t know what the problem is. What can I say! #poorresolution #Customerservice

  • ThatteKailas
    Kailas Thatte (@ThatteKailas) reported

    @ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.

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