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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 90
Mumbai, MH 69
Shillong, ML 5
Lucknow, UP 9
Pune, MH 44
Chennai, TN 18
Imphal, MN 4
Tiruchirappalli, TN 1
Nagpur, MH 5
Kapūrthala, PB 1
Pālghāt, KL 1
Haridwar, UT 2
Delhi, NCT 9
New Delhi, NCT 10
Hanumāngarh, RJ 2
Mormugao, GA 1
Thiruvananthapuram, KL 2
Kottayam, KL 1
Kawardha, CT 1
Kanpur, UP 4
Bhopal, MP 6
Bengaluru, KA 18
Jodhpur, RJ 6
Bhubaneshwar, OR 4
Hyderabad, TG 9
Guwahati, AS 18
Cochin, KL 8
Vadodara, GJ 4
Ahmedabad, GJ 18
Jaipur, RJ 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MercenaryBrain
    Pp (@MercenaryBrain) reported

    (1)My aged ailing mother who lives alone in a different city and who has been a customer of Idea for over a decade now has her number suddenly deactivated without any intimation. She uses the number everyday and has recharge pack active. @ViCustomerCare @TRAI

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    Dear @ViCustomerCare the way u are looting your customer , I am sure one day you have to close your business from India. I have activated IR on my 3 numbers around 5th August and you added the full month charges in my bill. I have used 5 days only and I am paying for full

  • secane50
    Citizen’s View (@secane50) reported

    @ViCustomerCare Your IT team must fix this issue.

  • krishna8783
    krishnakabra (@krishna8783) reported

    @ViCustomerCare ..Very poor coverage near chandani chowk paud Road Kothrud..it's happening since 4-5 days..big plan but poor service..plz improve

  • mitr_kunal
    Kunal (@mitr_kunal) reported

    @ViCustomerCare U will resolve my problem after my tour gets over as per ur DM. IR clients should be given preference i paid 3500 for 7 days pack. 21 year old customer of idea.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare Suraj you have talk about **** in all dm Just two line for my request What is wrong with you all I don't want all copy-paste responses

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Rotating agents while giving the exact same reply doesn’t fix the problem. Your numbers are being misused for sales calls against TRAI rules. Stop hiding behind DMs and take visible action.

  • Bhavesh1231988
    BHAVESH Patel (@Bhavesh1231988) reported

    @aditiraval @ViCustomerCare @SamsungMobile Go for Airtel ASAP, for primium service Airtel postpaid is the best

  • chetans217
    chetan sonawane (@chetans217) reported

    @VodafoneIN_News @ViCustomerCare No service on VI sim since morning, I will surely port today

  • manishkhedekar
    मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported

    @ViCustomerCare We have been emailing @VodafoneIdea customer support repeatedly regarding this issue but there has been NO action or resolution so far. How long must customers wait for basic connectivity? #ViNetworkDown #CustomerNeglect

  • Ankit1799
    Ankit Prajapati (@Ankit1799) reported

    @ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?

  • TukkaNomist
    Tukkanomist (@TukkaNomist) reported

    Ported to @ViCustomerCare because of Airtel's poor coverage in my area. Idea's net speed is much poorer than Airtel. Now i can't port to Jio because of 3 months lockin. @TRAI should allow to port after 1 month.

  • itsmeRehanR
    Rehan (@itsmeRehanR) reported

    @ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.

  • shotti_bolchi
    असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported

    @ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?

  • tank_devang
    Tank Devang R. (@tank_devang) reported

    @ViCustomerCare I already tried calling 199, but I could not find a clear option to speak with a customer-care representative regarding an accidental recharge. As a customer, it is extremely frustrating when there is no straightforward way to report such an issue and request a reversal.

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