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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 21
Chhindwāra, MP 26
Cochin, KL 13
Mumbai, MH 59
Gangtok, SK 1
Ulhasnagar, MH 1
Chennai, TN 11
Kolkata, WB 27
Guwahati, AS 30
Hyderabad, TG 17
Shimla, HP 2
New Delhi, NCT 12
Kannur, KL 1
Bhopal, MP 10
Patna, BR 6
Pune, MH 55
Roorkee, UT 1
Jaipur, RJ 5
Noida, UP 5
Contai, WB 1
Jodhpur, RJ 3
Bagar, RJ 1
Delhi, NCT 8
Kanpur, UP 11
Trichūr, KL 1
Alīgarh, UP 2
Panaji, GA 2
Ahmedabad, GJ 6
Gurgaon, HR 2
Bareilly, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • royykuriann
    Roy Kurian (@royykuriann) reported

    @ViCustomerCare My Vi number ending 4565 was disconnected on 13-May-2026 due to pending DoT reverification. I’m in the UK and unable to travel now. Sent multiple emails with documents but no response from customer care. Number active since 2009, . Please help urgently 🙏

  • PranavDixit
    ¯\_(ツ)_/¯ (@PranavDixit) reported

    @ViCustomerCare just help me convert my plan to prepaid quickly and we’re good

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.

  • harsha_gs
    Harsha Swamy (@harsha_gs) reported

    @ViCustomerCare you have stopped outgoing citing no kyc, your store staff at RajaRajeshwari Nagar, Bengaluru area untrained and keeps asking to do kyc again and again stating problem with Vi it systems. It's disappointing experience.

  • annkit341
    Ankit Sourav (@annkit341) reported

    @ViCustomerCare @ViCustomerCare Still not able to send any message nor receiving any OTP's, if you know how important OTP's can be, you should give a prompt resolution. Thank you.

  • ajeetram3
    अजीत राम चौधरी (@ajeetram3) reported

    @ManishS58335227 @ViCustomerCare Then how to fix it, bro. Is there any app or method. And thanks for telling me about actual issue, they are not providing proper information and instructions.

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare @ViCustomerCare you said ownership cant be transferred if there's no blood relation .. however, the person, your Vodafone store executive, who advised me to "send any of your friend in mumbai to take your number so that it is blocked and not available to anybidy else, you can change the ownership from her later" - as a method to keep my 12 yrs old number with myself, after one unnecessary and non-notified deactivation, WAS WRONG ? WHY YOUR EXECUTIVES ARE NOT PROPERLY TRAINED ? WHY YOU ARE SAYING DIFFERENT FROM WHAT HE ADVISED ? WHY WILL A LOYAL 14YR OLD CUSTOMER SUFFER DUE TO YOUR EMPLOYEES MISGUIDANCE ?

  • ajeetram3
    अजीत राम चौधरी (@ajeetram3) reported

    @ViCustomerCare I have sent my issue details

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Why private dm, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.

  • Sam_Mahajan13
    समाधान महाजन (@Sam_Mahajan13) reported

    @ViCustomerCare How can I connect to customer care? I have called @ 198 / 199 but there is only IVR. I want to talk with a representative and not the IVR. So how can I connect to solve my issue? @TRAI please help with basic service validity recharge.

  • Dam0896
    Damodar (@Dam0896) reported

    Hi @ViCustomerCare, I need urgent help. My relative's number 9168842613 is unable to receive incoming calls and OTPs. This is an emergency as they are unable to complete a gas delivery. Please check for any service blocks or network issues also the no. Is active and recharged

  • Adnannagori1
    Adnan Nagori (@Adnannagori1) reported

    @ViCustomerCare i stopped my paygo service on 5 may, but still added ₹260 data charges+ ₹100 penalty extra GST amount. May i why are doing this and also the customer care team doesn't give a proper answer related to this. waive off charge and generate the new bill accordingly

  • ManuTewari
    manu tewari (@ManuTewari) reported

    @ViCustomerCare I realise why noone is on VI because of the pathetic customer service. During porting 10 people called ,now when they deliver a defective sim I have to go out in 43 degrees heat and get it resolved , what was originally VI's fault @Vodacom @ViCustomerCare now I lose 7 year old no

  • RealRaghv
    R (@RealRaghv) reported

    @ViCustomerCare The issue is in Bikaner and you are looking in Jaipur? Check DM and complete address. Lodge a fresh complaint and work accordingly! This is really disappointing 😕

  • Amit97674924
    Amit (@Amit97674924) reported

    Be it @airtelindia or @ViCustomerCare , in India, customer is the biggest fool forball these FRAUDS......F**k off

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