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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 8
Bhopal, MP 9
Mumbai, MH 53
Ahmedabad, GJ 13
Chhindwāra, MP 49
Vellore, TN 1
Kolkata, WB 40
Imphal, MN 2
Rohtak, HR 2
Bilāspur, CT 1
Lucknow, UP 7
Cochin, KL 8
Gurgaon, HR 4
Pune, MH 35
Gangtok, SK 2
Ludhiāna, PB 2
Kāndi, WB 1
Bengaluru, KA 15
Kozhikode, KL 1
Varanasi, UP 3
Kurukshetra, HR 1
Ujjain, MP 1
Indore, MP 9
Hyderabad, TG 17
Kannur, KL 3
Kanpur, UP 9
New Delhi, NCT 15
Patna, BR 8
Dimāpur, NL 1
Guwahati, AS 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare The issue is not yet resolved

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • theakashboro
    Akash Boro (@theakashboro) reported

    @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.

  • rationalist65
    Nationalist (@rationalist65) reported

    @anjusabu @ViCustomerCare Same here. The IR roaming pack didn’t work and on complaining, they just compensated by reducing ₹1000 from the bill. In fact, entire amount should have been refunded when the outgoing calls were not working. It’s just a scam.

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare check my dm and help me regarding churn and my refund

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • NitinGupta1910
    NJ (@NitinGupta1910) reported

    @ViCustomerCare you guys cheating customers in the name of daily plans for internet. Had recharged yesterday & today but with no internet services. Tried calling your customer care but of no use. Strict action should be taken against them @DoT_India

  • patelirin
    Patel Irin (@patelirin) reported

    @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

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