Vodafone Idea (Vi) Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gen AA (@Thegen_aa) reported 3 minutes ago

  @ViCustomerCare Don't just exist to prevent a duopoly; actually compete. Fix the signal bars and connectivity, and watch how fast subscribers rally behind you.

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  Vidyut (@Vidyut) reported 4 minutes ago

  Updated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.

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  Responsible Citizen (@FootyLover72) reported 4 minutes ago

  @ViCustomerCare All the money you spent on SRK to get him into advtz No change will be there other than increase in rates with same old worst service

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  RG (@rgaggar) reported 5 minutes ago

  @ViCustomerCare My IR did not work during entire trip so why should I pay. Your customer service contacted on me whatsapp & I could connect because I was on hotel WiFi. I have screenshots of entire convo with person where I have taken all steps & still IR did not work @TRAI @jagograhakjago

• 
  Azad (@the_freedom011) reported 5 minutes ago

  @ViCustomerCare But their is very poor network in my area

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  Mohammad Huzaifa (@mdhuzaifa_7) reported 6 minutes ago

  @ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G

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  Kunal Vinod Pandit (@kunalvpandit) reported 8 minutes ago

  @ViCustomerCare Changing for our betterment, If you brings down duopoly then only we will accept that.

• 
  Gopal (@HiGopalHere) reported 8 minutes ago

  @ViCustomerCare Internet is not working even in the city area in Kolkata. This is how you suppose to change?

• 
  SAM SOVERIGN (@SamSoverign) reported 10 minutes ago

  @ViCustomerCare @TRAI @DoT_India Do your agents even open the tweet? You keep asking me to delete “my number” when I clearly said it is a Vi marketing number. This is not support. This is laziness.

• 
  sanjeet suman (@godorder) reported 13 minutes ago

  @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

• 
  🍁SAGAR🍁 (@varpe_sagar) reported 13 minutes ago

  @ViCustomerCare Vi management is full of idiots. Just improve service. U would not need to hire SRK.

• 
  Vidyut (@Vidyut) reported 14 minutes ago

  India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

• 
  secular (@secublurr) reported 14 minutes ago

  @ViCustomerCare Share your email I shall explain Two Voda sim in same phone Network inconsistent, call drop, voice nt clear Yea network better than BSNL I am।just counting now 88 days to go to।Port out

• 
  N4M Media (@News4masses) reported 15 minutes ago

  Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare

• 
  Thamaraiselvan (@LThamaraiselvan) reported 17 minutes ago

  Is your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI