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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Shillong, ML 6
Udaipur, RJ 2
Lucknow, UP 9
Chhindwāra, MP 89
Mumbai, MH 68
Pune, MH 42
Chennai, TN 17
Imphal, MN 4
Tiruchirappalli, TN 1
Nagpur, MH 5
Kapūrthala, PB 1
Pālghāt, KL 1
Haridwar, UT 2
Delhi, NCT 9
New Delhi, NCT 10
Hanumāngarh, RJ 2
Mormugao, GA 1
Thiruvananthapuram, KL 2
Kottayam, KL 1
Kawardha, CT 1
Kanpur, UP 4
Bhopal, MP 6
Bengaluru, KA 17
Jodhpur, RJ 6
Bhubaneshwar, OR 4
Hyderabad, TG 8
Guwahati, AS 18
Cochin, KL 7
Vadodara, GJ 4
Ahmedabad, GJ 17
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • BindassPAPU
    Satyabrata Moharana (@BindassPAPU) reported

    @ViCustomerCare As per mails and calls that should be delivered within 72 hours which means today I am supposed to get the same. Now it's about 7 PM, 12th Aug still no communication on delivering the SIM. What kind of service ?

  • ChokingAcademy
    Chokers Academy (@ChokingAcademy) reported

    @ViCustomerCare @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.

  • jahartheen
    Jahar Theen (@jahartheen) reported

    @ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club

  • shotti_bolchi
    असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported

    @ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare Please consider this my final request for a proper resolution. I need action, not another “please wait” message. Complaint Ref: 4-189834810908

  • unashutosh
    Ashutosh (@unashutosh) reported

    @ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072

  • ajitmehtaca
    CA AJIT MEHTA (@ajitmehtaca) reported

    @ViCustomerCare Is there any option to connect with your customer care executive on call (other than IVR).

  • Mukeshtkumarr
    Mukesh t kumar (@Mukeshtkumarr) reported

    @TRAI @ViCustomerCare , this is to bring into highlight the extremely unprofessional attitude of Vi towards me as a customer and the very unhelpful habit of its employee in Vodafone gallery at Mumbai 400071

  • AkshayDwivedi07
    Akshay Dwivedi (@AkshayDwivedi07) reported

    @ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻

  • Moon_Zutshi
    Chandrakanta Zutshi (@Moon_Zutshi) reported

    @SkAsanur87 @ViCustomerCare That sounds really frustrating, especially when you’re abroad and need OTPs urgently. You could consider @reliancejio for IR, and it also supports Wi-Fi Calling, so in supported situations you can stay connected over Wi-Fi and receive OTPs without relying on local network. 👍

  • Madein_MH
    Made in Maharashtra (@Madein_MH) reported

    @ViCustomerCare After dialling a number, it takes almost 10-15 seconds to hear the ring of the other number. For 10-15 seconds its almost silent. Whats the issue? Pls check your network in our area. Jio rings in 2 secs.

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Ported from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852

  • starkingsports
    starking (@starkingsports) reported

    @ViCustomerCare i want help

  • krishna_rai_01
    Krishna Rai (@krishna_rai_01) reported

    I had a thought why jio and airtel are successful as compared to @ViCustomerCare . Then i placed new sim request with VI & now i have all the answers. 2 days no updates, amount paid , no. selected but still waiting for my sim card at last fed up with service i canceled my order

  • Bobstone0001
    KS⚡ (@Bobstone0001) reported

    @ViCustomerCare My network has been poor for 6 months weak signal & extremely low data speeds. Despite repeated complaints and providing proofs, they’re closed as “resolved” without field inspection or improvement. ID: APR-V02172007730 Please inspect & fix the issue.

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