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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare I didn't want to be on this network, Shame on your's.

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare @MukeshK82853848 If we delay the payment @ViCustomerCare charges an additional fee... How about paying a fee for your delayed service?

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • saadkastic
    kirketer (@saadkastic) reported

    @ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    @ViCustomerCare Even I have called the number 9609715323 the number is out of service. How out of service mobile can be recharged.@TRAI @ViCustomerCare

  • shahvishall
    Vishal Shah (@shahvishall) reported

    @ViCustomerCare not able to start profile Tunes pls Solve the problem

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare The issue is not yet resolved

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • theakashboro
    Akash Boro (@theakashboro) reported

    @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    @ViCustomerCare When I am saying that I have wrongly recharged the number and the number even is out of service then why after one hour passed you people didn't refund @ViCustomerCare .Kindly Refund me as soon as possible. Don't scam with people.

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

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