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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 9
Ahmedabad, GJ 19
Āsansol, WB 8
Shiliguri, WB 5
Patna, BR 9
Shillong, ML 6
Udaipur, RJ 2
Lucknow, UP 9
Chhindwāra, MP 89
Mumbai, MH 68
Pune, MH 42
Chennai, TN 17
Imphal, MN 4
Tiruchirappalli, TN 1
Nagpur, MH 5
Kapūrthala, PB 1
Pālghāt, KL 1
Haridwar, UT 2
Delhi, NCT 9
New Delhi, NCT 10
Hanumāngarh, RJ 2
Mormugao, GA 1
Thiruvananthapuram, KL 2
Kottayam, KL 1
Kawardha, CT 1
Kanpur, UP 4
Bhopal, MP 6
Bengaluru, KA 17
Jodhpur, RJ 6
Bhubaneshwar, OR 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MercenaryBrain
    Pp (@MercenaryBrain) reported

    (1)My aged ailing mother who lives alone in a different city and who has been a customer of Idea for over a decade now has her number suddenly deactivated without any intimation. She uses the number everyday and has recharge pack active. @ViCustomerCare @TRAI

  • Sourabhkikral
    Sourabh Sharma (@Sourabhkikral) reported

    @ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare What for ? You share the phone number, time availability and full name of your manager. Then, after speaking to the manager, I may consider taking your services. I do not want to speak to your staff trained by you to be rude.

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare First, You need to help yourself by improving your awful Customer Care !

  • iuris_mentem
    Learner (@iuris_mentem) reported

    @ViCustomerCare I am using a 5G device nothing pro 3 and in a 5G covered area, but Vi 5G is not activating on my number 9761053240. PLEASE CHECK FOR ANY PROVISIONING ISSUE.

  • Nutty_4PM
    Nutty_Professor !! (@Nutty_4PM) reported

    poor Vodafone @ViCustomerCare ... your customer care people have no knowledge. I have been requesting for an address change but your executive is asking me to upload adhaar card, when i told her that adhaar is of different address. She wants me to upload rental agreement which i did and it was rejected by your company. now she wants me to upload adhaar (which is of different address) amd rental areement both ? does she now know that only one document can be uploaded in your app. What kind of idiots are sitting in your care ?

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Ported from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852

  • mitr_kunal
    Kunal (@mitr_kunal) reported

    @ViCustomerCare U will resolve my problem after my tour gets over as per ur DM. IR clients should be given preference i paid 3500 for 7 days pack. 21 year old customer of idea.

  • unashutosh
    Ashutosh (@unashutosh) reported

    @ViCustomerCare @ViCustomerCare is running a scam where they pull customer in to a Family Plan and then prevents from letting then leave it. I have been trying for almost a week now. Paid all the bills. But they are not deactivating it. Always say wait for 24-48 hours. @jagograhakjago

  • TukkaNomist
    Tukkanomist (@TukkaNomist) reported

    @ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.

  • PUBLIC_SEWA
    Prince Ojha 🇮🇳 (@PUBLIC_SEWA) reported

    Don't use @ViCustomerCare sim, @ViCustomerCare sim is useless in emergency. No outgoing call on 112, 100, or any number.

  • rizwanaarifbpl
    Rizwan (@rizwanaarifbpl) reported

    @ViCustomerCare This issue started again. I recharged yesterday but still getting plan expired sms.

  • itsmeRehanR
    Rehan (@itsmeRehanR) reported

    @ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.

  • kraju8889
    RealWarrior (@kraju8889) reported

    @ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @JioMart_Support

  • vkthakur0907
    VIVEK THAKUR (@vkthakur0907) reported

    @ViCustomerCare I already send details too many times, but still it's sucks

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