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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    Suddenly since 7pm no mobile network on my phone. Tried every solution mentioned on the net. Buggers at @ViCustomerCare don't even have a functional helpline. Has anyone ever faced such an issue? What's the solution. P

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare Why it is required to call me 5 times a day. Just send a person to deliver the SIM at my location. Is that solution not going through ??? Instead of calling me, your company can activate the SIM in the past 4 days . But you choosing to not to do that.

  • Rdabas05
    Rahul Dabas (@Rdabas05) reported

    @ViCustomerCare I ported my number from Airtel to Vodafone Idea and completed full pending payment on 13/05/2026, but my number is still not working. Payment proof is available. Please resolve this urgently, otherwise I’ll be forced to leave Vi services.

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare Hello Team, I urgently need assistance regarding an exceptional ownership transfer/KYC regularisation request for my Vi Mumbai number. I am currently residing in UAE and unable to travel to Mumbai due to unavoidable circumstances The number was temporarily taken in a friend’s name only to preserve continuity after a porting/deactivation issue, and I am requesting a compliant remote resolution (video KYC/document verification/NOC etc.). I have already emailed the appellate and customer care teams with all details and documents. Requesting escalation support or guidance from the concerned Mumbai/appellate team please. Thank you.

  • delta_force106
    Military Veteran (@delta_force106) reported

    @ViCustomerCare I had recharged my International Roaming pack from India on 10 May 26. The pack is still not active. I have raised a complaint and also sent a mail but there’s no response from your side. Can you suggest what should I do ?

  • vega_yaa
    sco2084 (@vega_yaa) reported

    @ViCustomerCare There is mobile range/network issue in my area. Service request is raised. Please have a look as soon as possible #Kudal #Sindhudurg #Maharashtra

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @ViCustomerCare Shall I port out or what you want me to do.... @TRAI really @ViCustomerCare doesn't care about any customer issue and just they need us to pay

  • vinaykukreja
    Vinay Kukreja (@vinaykukreja) reported

    @ViCustomerCare @MoIB_Official I subscribed for an IR pack of 10days , Philippines from 12-5-26 the IR pack was supposed to be activated. I m able to make outgoing calls but not able to get any Incoming calls till now.Have complaint everywhere possible complaint no- 4-2DQPDX6C

  • patelatul95
    ATUL PATEL (@patelatul95) reported

    Dear @ViCustomerCare @reliancejio There is no network coverage in gangtok. Please do something for this inconvenience caused due to no network.

  • dineshakshi
    Nisha (@dineshakshi) reported

    @ViCustomerCare Today is 14 May still no solution finally I am delinking the number and will port out as suggested by your social media executive

  • AmitKum21159799
    Amit Kumar (@AmitKum21159799) reported

    @ViCustomerCare sir I received your message on Instagram DM for CSK merchandise to gmail to you . I do it but unfortunately I can't receive any reply from your side not CSK merchandise received. Please help me

  • Sahil96691645
    Sahil (@Sahil96691645) reported

    @ViCustomerCare My SIM is already updated and working perfectly on 5G with no damage or loss issue. Still, I keep receiving repeated calls from the Nallasopara West ST Depot branch asking me to update the SIM again. Please stop these unnecessary calls. @TRAI

  • karan_sing8
    KaranTSingh (@karan_sing8) reported

    @ViCustomerCare Issue check kiya

  • Er_krishnaprata
    Krishna Pratap Singh (@Er_krishnaprata) reported

    @ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare What I still don’t understand is: If my number hd active validity and KYC ws already linked to my Aadhaar, y ws it stopped in the first place? And if verification was needed, why is reactivating an existing customer’s number made so difficult?

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