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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 21
Chennai, TN 16
Chhindwāra, MP 89
Patna, BR 13
Agra, UP 1
Cochin, KL 8
Mumbai, MH 72
Kolkata, WB 54
New Delhi, NCT 14
Guwahati, AS 18
Meerut, UP 3
Lucknow, UP 10
Bhopal, MP 7
Guntur, AP 1
Kanpur, UP 4
Bengaluru, KA 20
Jaipur, RJ 11
Raipur, CT 4
Nashik, MH 4
Pathanāmthitta, KL 2
Bhubaneshwar, OR 5
Jodhpur, RJ 6
Hanumāngarh, RJ 1
Delhi, NCT 9
Shillong, ML 3
Pune, MH 49
Vapi, GJ 2
Thāne, MH 2
Imphal, MN 3
Vadodara, GJ 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • shubham316
    ShubhamBhalla (@shubham316) reported

    @ViCustomerCare hi, please answer for me. Is it possible to raise a complaint without having an alternate number?

  • SohomDas10
    Sohom (@SohomDas10) reported

    My @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    @ViCustomerCare @JioCare coming to you buddy... Please help me

  • Thavanessh
    Thavanessh (@Thavanessh) reported

    Paid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown

  • hindurudrsingh
    RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported

    @ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.

  • Sreeghrita
    Ghrita Sreegiri (@Sreeghrita) reported

    @ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍

  • FaWa_23
    விண்ணேகும் தேசிகன் (@FaWa_23) reported

    @ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.

  • rakesh_piecrush
    Rak Patel (@rakesh_piecrush) reported

    @TRAI @ViCustomerCare This problem still not solved and again i have to pay this month charges with poor service like internet breach. Continues getting call and disturbing really frustrated

  • subhranil_br
    ✨ N E i L ✨ (@subhranil_br) reported

    @ViCustomerCare Don’t call if you can’t resolve the issue.

  • japanisikka_
    ☘️ (@japanisikka_) reported

    @ViCustomerCare WTF @ViCustomerCare? You're making us fool in the name of director message. Where the fck is my resolution?

  • mhatrenchamayur
    #Banker underpaid 🍥 (@mhatrenchamayur) reported

    @ViCustomerCare rather than this third class service all customers should port out to @reliancejio and @airtelindia Seriously third grade service

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Any Update on my Complaint or just pass day by day . 3 Days now no progress after given all required details by DM.

  • YashKasera1212
    Yashashvi Kasera🇮🇳 (@YashKasera1212) reported

    @ViCustomerCare This repeated delay is extremely frustrating. I've already paid for the service but haven't received the SIM. Please look into this urgently and either deliver my SIM immediately or provide a proper resolution. I can share my order details via DM. #Vi #MNP #CustomerService

  • NITIN_BAGHEL
    ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported

    @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

  • ashwini1806
    Ashwini Kumar Mishra (@ashwini1806) reported

    @ViCustomerCare inspite of so many escalations and calls and number of attempts my number is still not reactivated, proving how worst your customer service could be. Even you social media team is not fully equipped to resolve issue, your KYC team is worst as well

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