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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 12
Bengaluru, KA 16
Chhindwāra, MP 49
New Delhi, NCT 17
Pune, MH 39
Shimla, HP 2
Panaji, GA 5
Chennai, TN 9
Bhopal, MP 8
Mumbai, MH 49
Ahmedabad, GJ 13
Vellore, TN 1
Kolkata, WB 38
Imphal, MN 2
Rohtak, HR 2
Bilāspur, CT 1
Lucknow, UP 7
Cochin, KL 8
Gurgaon, HR 4
Gangtok, SK 2
Ludhiāna, PB 2
Kāndi, WB 1
Kozhikode, KL 1
Varanasi, UP 3
Kurukshetra, HR 1
Ujjain, MP 1
Indore, MP 9
Hyderabad, TG 17
Kannur, KL 3
Kanpur, UP 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MythriRamesh
    Ramesh Mythri (@MythriRamesh) reported

    Dear @ViCustomerCare , there has been zero network signal in Alind, Serilingampally, Hyderabad. I'm unable to make calls or use mobile data. Please look into this issue and resolve it as soon as possible. #Vi #NetworkIssue

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare please check my dm immediately. help me please urgently!

  • Akhudxb
    ashDXB (@Akhudxb) reported

    Chutya network I must port to AIRTEL @ViCustomerCare

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Both my numbers are not working at all. I am unable to call even to your customer care. Also, they are not picking up the call. Kindly arrange a call back as soon as possible.

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • _lowkeylaila
    lailaaa (@_lowkeylaila) reported

    My maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number

  • anuragthakurmuz
    Anurag Thakur (@anuragthakurmuz) reported

    @ViCustomerCare There is no 4G network at my location.

  • broutray
    Biswa (@broutray) reported

    @DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    Recharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare I don't see any benefit on being on the same network, uninterrupted since 2002 _ Yes 2002

  • Pradeep_Posts
    Pradeep 🇮🇳 (@Pradeep_Posts) reported

    The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

  • jolly_virendra
    Virendra (@jolly_virendra) reported

    @ViCustomerCare Still waiting for a call or email or tweet for resolution…only getting automated IVR calls for bill payment.

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