Vodafone Idea (Vi) Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ansh Pateriya (@PateriyaAnsh) reported 2 minutes ago

  @ViCustomerCare What an absolute mess. I clearly requested to PORT my Vi postpaid number to Airtel, yet your team suspended my SIM & disconnected my number. A week of calls & repeated explanations. Fix this within 24 hours. One call. One competent person. One resolution. Chutiyo

• 
  Thamaraiselvan (@LThamaraiselvan) reported 8 minutes ago

  Is your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI

• 
  Vimal Lakhotia 🇮🇳 (@vimallakhotia) reported 15 minutes ago

  @IndianTechGuide Instead of moving that yellow dot from bottom to top and spending million of dollars on logo change, best would have been spending that amount on Infrastructure to improve Network Coverage... @ViCustomerCare

• 
  Prakash Dadlani (@Prakash_1966) reported 19 minutes ago

  @ViCustomerCare I have sent you email on the id provided. Pls ack receipt. Hoping for a quick resolution.

• 
  N4M Media (@News4masses) reported 19 minutes ago

  Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare

• 
  Mahe Sh (@MaheortonSh) reported 20 minutes ago

  @ViCustomerCare Advertising with SRK is senseless.. when network is not stable like airtel.. i dont know how much you pay for SRK but with that money you can seriously fix atleast my area signal strength problem..

• 
  Adil Faizi (@adeel9026) reported 22 minutes ago

  @ViCustomerCare Still no update on my postpaid to prepaid request despite multiple follow-ups, store visits, and payment done as instructed. It’s been almost a month with no resolution. I cannot wait anymore—will be forced to switch to another network if not resolved immediately

• 
  Gautam mitra (@Gautammitra4u) reported 24 minutes ago

  @ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.

• 
  Ashin James (@HeyAshinJames) reported 25 minutes ago

  @ViCustomerCare I initiated the process. Payment for prepaid plan was also done but then at swlf kyc stage the page was unresponsive and not able to resume. Can you please help? I have the order number.

• 
  Pradhan's Fintech (@PradhansFintech) reported 26 minutes ago

  On August 15, we received an sms from @ViNewsOfficial saying that we were getting 1 gb of free data for 7 days. But honestly, what’s the point of offering free data when there is no vi network inside our room? We couldn’t use that offer because the network simply wasn’t available and yesterday, we received another sms saying that we are getting 10 minutes of free calls + 1 gb of free data for 5 days. We are still checking the network, and the situation is exactly the same. Inside our room, it still shows “no service.” We have even attached a screenshot for reference. If we need to use vi network, we literally have to go outside our room or climb up to the rooftop and if we want proper 4g connectivity, we have to move around and search for a location where the network actually works. So what’s the point of these free offers if we can’t even use the service? Maybe vi is offering these benefits because we haven’t been recharging regularly, but offering 1 gb or free calling minutes doesn’t solve the actual problem. The problem is network coverage. We actually want to recharge and use vi because the plans and services are good, especially the unlimited 4g data plans. But if there is no network inside our room, what’s the point of recharging? Since we got this sim, we have recharged it only twice. We were planning to recharge again, but after continuously facing network issues, we simply stopped using it. Once vi’s 4g network becomes properly available inside our room, We’ll definitely consider recharging again. Until then, @ViCustomerCare please don’t keep sending us offers that we can’t actually use. First fix the network coverage, then the offers will actually be useful.

• 
  Kalika Prasad Pareek (@KCP2593) reported 30 minutes ago

  Extremely disappointed with the Vi Store in Sardarshahar(331403), Rajasthan. The staff flat-out refused to process my Mobile Number Portability (MNP) request. Is this the standard of customer service you provide? Please resolve this immediately @ViCustomerCare @VodafoneIdeaIN #Vi

• 
  DSTK (@dstecknowledge) reported 31 minutes ago

  @ViCustomerCare Number will not be deleted from public timeline until I get the resolution

• 
  sanjeet suman (@godorder) reported 32 minutes ago

  @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

• 
  Aditya Raj (@_Seizer_) reported 32 minutes ago

  @Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.

• 
  Mohit Mittal (@M2mohitmittal) reported 34 minutes ago

  @ViCustomerCare You are changing exactly booked a sim online on 23 rd August and you are not able to deliver it till today. Customer care is pathetic as hell this is when someone buys a new fancy number and want to get on board on your network, you your self don't want customer.