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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 24
Jabalpur, MP 1
Bengaluru, KA 15
Guwahati, AS 13
Delhi, NCT 9
Panaji, GA 6
Gangānagar, RJ 1
Pune, MH 39
Raipur, CT 2
Mumbai, MH 50
Imphal, MN 2
Jodhpur, RJ 6
Lucknow, UP 8
Durg, CT 1
Chhindwāra, MP 60
Bareilly, UP 3
Sangrūr, PB 1
Mohali, PB 3
Chandigarh, CH 20
Ludhiāna, PB 36
Hisar, HR 1
Indore, MP 8
Bathinda, PB 1
Jalandhar, PB 3
Shimla, HP 4
Ambāla, HR 1
Ahmedabad, GJ 13
Trichūr, KL 3
New Delhi, NCT 16
Chennai, TN 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • i_m_Ankit_001
    ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported

    Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

  • nandigrami
    Ayan Nandigrami (@nandigrami) reported

    @ViCustomerCare Kindly give the update on my issue @ViCustomerCare

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare I'm using a 5 Mobile have an Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem

  • mail2nmeera
    Common man (@mail2nmeera) reported

    @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    @ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .

  • SUMITKU63449370
    @imSVerma🇮🇳. (@SUMITKU63449370) reported

    Hello @ViCustomerCare, should I recharge my Vi SIM or take it out, break it, and throw it away? Because my recharge for the last 2 months just went to waste. And as for the response you gave, I can't even say anything about that. This was my complaint no. MP-V02098595755!!"

  • broutray
    Biswa (@broutray) reported

    @DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Worst service provider in Telecom industry

  • CBartaria
    Chirag Bartaria (@CBartaria) reported

    @ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.

  • SheriyarShaikh5
    TechBuzz YT (@SheriyarShaikh5) reported

    @ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent

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