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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • PateriyaAnsh
    Ansh Pateriya (@PateriyaAnsh) reported

    @ViCustomerCare What an absolute mess. I clearly requested to PORT my Vi postpaid number to Airtel, yet your team suspended my SIM & disconnected my number. A week of calls & repeated explanations. Fix this within 24 hours. One call. One competent person. One resolution. Chutiyo

  • LThamaraiselvan
    Thamaraiselvan (@LThamaraiselvan) reported

    Is your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI

  • vimallakhotia
    Vimal Lakhotia 🇮🇳 (@vimallakhotia) reported

    @IndianTechGuide Instead of moving that yellow dot from bottom to top and spending million of dollars on logo change, best would have been spending that amount on Infrastructure to improve Network Coverage... @ViCustomerCare

  • Prakash_1966
    Prakash Dadlani (@Prakash_1966) reported

    @ViCustomerCare I have sent you email on the id provided. Pls ack receipt. Hoping for a quick resolution.

  • News4masses
    N4M Media (@News4masses) reported

    Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare

  • MaheortonSh
    Mahe Sh (@MaheortonSh) reported

    @ViCustomerCare Advertising with SRK is senseless.. when network is not stable like airtel.. i dont know how much you pay for SRK but with that money you can seriously fix atleast my area signal strength problem..

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @ViCustomerCare Still no update on my postpaid to prepaid request despite multiple follow-ups, store visits, and payment done as instructed. It’s been almost a month with no resolution. I cannot wait anymore—will be forced to switch to another network if not resolved immediately

  • Gautammitra4u
    Gautam mitra (@Gautammitra4u) reported

    @ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.

  • HeyAshinJames
    Ashin James (@HeyAshinJames) reported

    @ViCustomerCare I initiated the process. Payment for prepaid plan was also done but then at swlf kyc stage the page was unresponsive and not able to resume. Can you please help? I have the order number.

  • PradhansFintech
    Pradhan's Fintech (@PradhansFintech) reported

    On August 15, we received an sms from @ViNewsOfficial saying that we were getting 1 gb of free data for 7 days. But honestly, what’s the point of offering free data when there is no vi network inside our room? We couldn’t use that offer because the network simply wasn’t available and yesterday, we received another sms saying that we are getting 10 minutes of free calls + 1 gb of free data for 5 days. We are still checking the network, and the situation is exactly the same. Inside our room, it still shows “no service.” We have even attached a screenshot for reference. If we need to use vi network, we literally have to go outside our room or climb up to the rooftop and if we want proper 4g connectivity, we have to move around and search for a location where the network actually works. So what’s the point of these free offers if we can’t even use the service? Maybe vi is offering these benefits because we haven’t been recharging regularly, but offering 1 gb or free calling minutes doesn’t solve the actual problem. The problem is network coverage. We actually want to recharge and use vi because the plans and services are good, especially the unlimited 4g data plans. But if there is no network inside our room, what’s the point of recharging? Since we got this sim, we have recharged it only twice. We were planning to recharge again, but after continuously facing network issues, we simply stopped using it. Once vi’s 4g network becomes properly available inside our room, We’ll definitely consider recharging again. Until then, @ViCustomerCare please don’t keep sending us offers that we can’t actually use. First fix the network coverage, then the offers will actually be useful.

  • KCP2593
    Kalika Prasad Pareek (@KCP2593) reported

    Extremely disappointed with the Vi Store in Sardarshahar(331403), Rajasthan. The staff flat-out refused to process my Mobile Number Portability (MNP) request. Is this the standard of customer service you provide? Please resolve this immediately @ViCustomerCare @VodafoneIdeaIN #Vi

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    @ViCustomerCare Number will not be deleted from public timeline until I get the resolution

  • godorder
    sanjeet suman (@godorder) reported

    @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

  • _Seizer_
    Aditya Raj (@_Seizer_) reported

    @Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.

  • M2mohitmittal
    Mohit Mittal (@M2mohitmittal) reported

    @ViCustomerCare You are changing exactly booked a sim online on 23 rd August and you are not able to deliver it till today. Customer care is pathetic as hell this is when someone buys a new fancy number and want to get on board on your network, you your self don't want customer.

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