Vodafone Idea (Vi) Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vidyut (@Vidyut) reported 6 minutes ago

  India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. And now I'm wondering if they just eat up my money for the plan paid for until 2027 with the new card or something, because I think obnoxious fellow also said something about one month plan that came with SIM - why would I need a one month plan with the SIM if I already had an unlimited plan until July 2027? Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

• 
  Deepika Slays (@DeepikaDonga) reported 7 minutes ago

  @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

• 
  Ravindra S Chowdhary (@RavinSChowdhary) reported 7 minutes ago

  @ViCustomerCare I don't think that you guys can resolve the issue, it's beyond your preview 😕

• 
  भरत 🎭 (@the___bharat) reported 8 minutes ago

  @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

• 
  Devendra (@Devendr05429343) reported 10 minutes ago

  @ViCustomerCare vi team what the nonsense service my issue not resolved also your team not contact me, if you want to port in jio then ok.@JioCare

• 
  iam_arish_aribam (@ArishAribam) reported 10 minutes ago

  Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

• 
  Gaurav Kumar (@Gaurav6172) reported 12 minutes ago

  @ViCustomerCare Please provide 5g service in my area 848404 bihar Samastipur

• 
  Consumer Grievance India (@ConsumerGriev) reported 13 minutes ago

  Hello @ViCustomerCare @TRAI @DoT_India Very frustrated with Vi network issues for the last 1 year! Every time I complain, the ticket gets closed automatically without resolution,the last complaint was on 30th June that case was closed too without fixing the problem.

• 
  Mr. Bhowjo ༺☆༻ (@BhojoGourango) reported 18 minutes ago

  @ViCustomerCare finally srk endorses my sim network brand 🫪🥀

• 
  Mihir (@mihirmodi) reported 24 minutes ago

  @ViCustomerCare @10Aura0 Users network indicator is not ad inventory for your brand campaign. There is no "information" to show there. Users understand that this does not affect functionality, they just don't want branded messages on their phone's UI

• 
  Thunder Narcos (@ThunderN54176) reported 24 minutes ago

  @ViCustomerCare I m tired of jio network very bad service these days but I will port airtel only if they assure good network in my area ....kithore meerut UP

• 
  Shubhendu Banik (@ShubhenduBanik) reported 25 minutes ago

  @ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲

• 
  Shwet Dalal (@imshwet25) reported 29 minutes ago

  @aditiraval @ViCustomerCare Ok . Using jio and airtel both. Airtel is worst for international roaming. And customer support is even worse in airtel

• 
  Muhammad (@Praise1360) reported 30 minutes ago

  @ViCustomerCare FINAL WARNING:This level of service is absolutely unacceptable! My internet has been painfully slow for over a month despite repeated complaints.For the past week,even calling has been a problem. I complained again 5 days ago and was promised a fix within 4 days.

• 
  Nishant_ (@Nishant_Bobby) reported 36 minutes ago

  @ViCustomerCare If Vi’s network isn’t even consistent in Delhi, what can you expect from the rest of India? 🤡💩