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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare A brand doesn’t lose customers because of one technical issue. It loses customers when frontline staff become disrespectful. Today at VI Store, Mayur Vihar, the response to a customer concern was: “Jahan complaint karni hai kar do.”

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • KesharamKe74256
    Kesharam Kesharam (@KesharamKe74256) reported

    @ViCustomerCare How many days cheat yours subscribers in Telangana state Telangana state is this part of india or other country shame on you vi network still you don't launch 5g network in Telangana state shame on you vi network stop advertisement focus on 5g launch

  • kamalsharm35222
    kamal sharma (@kamalsharm35222) reported

    @ViCustomerCare WORST service provider company

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare When will you help me? It’s been 6hrs and outgoing calls are barred and you want me keep using this number??

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    @ViCustomerCare, extre disappointed with the service at your Aurangabad, Bihar store (MG Rd, nr JK Hotel). The staff's behave was unprofessional and brutal. I went to buy a new SIM and select a number, but the partner refu to cooperate, acting as if they aren't a formal Vi store.

  • LoverNarut45086
    NARUTO LOVER (@LoverNarut45086) reported

    “5 days passed after ordering Vi SIM online. Even after complaint and 72-hour assurance, still no delivery, no update, no response. Very poor customer service and complete waste of customer time. Please solve this immediately @ViCustomerCare

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    If I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.

  • humanityInNeed4
    Almas (@humanityInNeed4) reported

    @ViCustomerCare What information you need? I already have all the details in our 15 mins call what else are you expecting? If you can't solve the problem that's fine, I know what I need to do. Stop selling pathetic service!

  • LoverNarut45086
    NARUTO LOVER (@LoverNarut45086) reported

    @ViCustomerCare says “24 hour SIM delivery” but even after 24+ hours my SIM is still not delivered. They only keep changing the delivery timeline again and again.Customer care not responding properly either.Stop showing fake 24-hour delivery ads if you cannot provide the service.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • sharroness
    blu 𖢥 (@sharroness) reported

    @ViCustomerCare Can you not note feedback and differentiate from a specific customer problem vs a process problem?

  • MohiniSingh_96
    Mohini Tech Tales (@MohiniSingh_96) reported

    Dear @ViCustomerCare, I had already raised a request to deactivate my SIM, and the request has already been processed. Despite that, I am still receiving 10–12 calls a day along with continuous promotional messages. I have already informed customer care multiple times that my issue has been resolved, yet I am being repeatedly pressured to continue the SIM and opt for new plans. This is becoming extremely frustrating and feels like harassment now. Please stop these calls and messages immediately.

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    Vi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI

  • c_somil
    Somil Chandra (@c_somil) reported

    @ViCustomerCare Appalling service by VI at Lucknow Sapru Marg office. They refused my postpaid to prepaid conversion because I didn't get a "retention call" while waiting in-store. Why is a customer’s time wasted for your internal processes? Resolve this immediately! 8953823222

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