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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • FaWa_23
    விண்ணேகும் தேசிகன் (@FaWa_23) reported

    @ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.

  • MohitxDunedain
    Mohit (@MohitxDunedain) reported

    @ViCustomerCare I don't really understand the delay from your side. My sim was verified and it was working but your guys shut it off and now I have to bear the consequences of it, while your executives can bring up the most random excuses to escape the blame when I visit the store for support.

  • dawanegroup555
    Dawane Group (@dawanegroup555) reported

    @vodafone @VodafoneIN_News @ViCustomerCare We have had no network for the last 4 days. Location: Dahanu, Palghar – 401601 No calls, no mobile internet—completely disconnected. Kindly restore the network immediately and compensate/extend the service for the 4-day outage.

  • debashispati51
    D (@debashispati51) reported

    Dear @ViCustomerCare from last 2day my sim network was gone and I complaint from that on 30 July. Till date it was not resolve can you told me how many more days you need to solve my issue and I am able to use my sim @TRAI

  • NITIN_BAGHEL
    ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported

    @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

  • doz4204
    SK 🇮🇳 🇦🇪 🇺🇸 (@doz4204) reported

    @ViCustomerCare Hi I recharged 100 inr, still am not getting incoming calls.. please help @TRAI it’s asking to recharge with data, then only I will get incoming calls..

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.

  • adityakrjha77
    Aditya Kumar Jha (@adityakrjha77) reported

    @ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.

  • IamaakashjJain
    Aakash Jain (@IamaakashjJain) reported

    @ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.

  • Loknath1236
    Loknath Mahapatra (@Loknath1236) reported

    @ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport

  • vivek_braveboy
    Natvar Nakum (@vivek_braveboy) reported

    @ViCustomerCare Hi, My girlfriend also not sending me DM. It is open complaint and it is not getting resolved from your side. You just lying in DM. Post your answer in public so everybody will come to know how Vodafone idea is treating their customers.

  • magical_chirag
    Chirag Parmar (@magical_chirag) reported

    @ViCustomerCare hi my new postpaid sim activation time was 11 50 but still not activated please help

  • SohomDas10
    Sohom (@SohomDas10) reported

    My @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI

  • SulemRJK
    Suleman Khan (@SulemRJK) reported

    @ViCustomerCare @ViCustomerCare Internet isn’t working despite payment. Your team asked me to wait 4 days, missed the promised callback time, and the issue is still unresolved. Unacceptable delay & service deficiency. Need immediate resolution & compensation for the inconvenience caused.

  • MBMRKDr
    मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported

    @ViCustomerCare You asked the same repeatedly asked questions. Why are you irritating. How many times I give you my location details? Your interest speed getting slower, upload speed is very very poor just 0.43 mbps. @TRAI

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