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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 27
Guwahati, AS 30
Hyderabad, TG 17
Shimla, HP 2
Mumbai, MH 58
Chhindwāra, MP 25
New Delhi, NCT 13
Kannur, KL 1
Bhopal, MP 10
Patna, BR 6
Pune, MH 55
Roorkee, UT 1
Chennai, TN 10
Bengaluru, KA 21
Jaipur, RJ 5
Noida, UP 5
Contai, WB 1
Jodhpur, RJ 3
Bagar, RJ 1
Delhi, NCT 8
Kanpur, UP 11
Trichūr, KL 1
Cochin, KL 12
Alīgarh, UP 2
Panaji, GA 2
Ahmedabad, GJ 6
Gurgaon, HR 2
Bareilly, UP 2
Pālghāt, KL 1
Sūrat, GJ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • harsha_gs
    Harsha Swamy (@harsha_gs) reported

    @ViCustomerCare you have stopped outgoing citing no kyc, your store staff at RajaRajeshwari Nagar, Bengaluru area untrained and keeps asking to do kyc again and again stating problem with Vi it systems. It's disappointing experience.

  • Mggarg
    Mridul Kr Garg (MKG) (@Mggarg) reported

    @ViCustomerCare Does Vi CC team gives response on the posts only? Why don’t they respond when the customer DMs them?

  • NigarShaikh18
    Nigar Shaikh 🦋 (@NigarShaikh18) reported

    @ViCustomerCare I have been raising issue with my vi simcard since last week that I am not able to send any messages on any number even though I have already have pack necessary.I have also mailed it but the issue was resolved without any resolution.

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.

  • rushi379
    Rushi patel (@rushi379) reported

    @ViCustomerCare No problem I am coming to India tomorrow at 2.00 am and then port is the best solution

  • Aanand0512
    Anand (@Aanand0512) reported

    @ViCustomerCare @ViCustomerCare Your team asked me to wait 72 hours for SIM home delivery booked on 16 May. That time is now over and still no delivery or update. No response from support either. This is highly unprofessional and misleading. Resolve this immediately. #Vi #PoorService

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    Being denied mobile network since last 18 hours by @ViCustomerCare They are unable to diagnose the issue!

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    @MindOfBharat @ViCustomerCare @reliancejio Then problem got solved?

  • Viralfoodrecipi
    Viral Food Recepies (@Viralfoodrecipi) reported

    Hi @ViCustomerCare I have made recharge in my vi number but I'm unable to use internet. Can you pls help ASAP 🙏

  • SANJAYDrmr
    SANJAY KUMAR (@SANJAYDrmr) reported

    @ViCustomerCare Sir, I have to leave for Canada and My son recharged my vi number on 26 th April, 2026 which is not working. My son and me are requesting for providing e-sim but vi person are denying. Kindly help me. Thanks Sanjay Kumar

  • ksudheer1987
    sudheer (@ksudheer1987) reported

    @ViCustomerCare, absolutely terrible experience trying to reactivate my SIM. Followed your re-verification link, submitted everything, and 72 hours later... still nothing. No confirmation, no network. Even your store staff has zero clues and zero accountability. Fix this ASAP.

  • pragyantrivedi_
    Pragyan (@pragyantrivedi_) reported

    @ViCustomerCare Don’t want to talk privately! We’ll chat in the threads of the tweet i posted on my profile. I allow you to talk about any private information of me publicly. Also I don’t need refund or anything just fix my issue and take serious action against Sachin Kumar. This will only fix!

  • Sam_Mahajan13
    समाधान महाजन (@Sam_Mahajan13) reported

    @ViCustomerCare Which are the basic service validity plans? I don’t want any unlimited calls or Data just want to receive SMS and Incoming calls. So how can I get validity? Which recharge I will do?

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @yabhishekhd @airtelindia and @ViCustomerCare operators are already doing something like this. I tested it myself with the same device, network, and location, just switching between different plans. Postpaid versus prepaid showed a huge difference in internet speed.

  • pandat_4141
    SPADE ♠️ (@pandat_4141) reported

    Hi @airtelindia I Want To Bring Attention That @ViCustomerCare Vi Is Calling Me That You Have Airtel Postpaid Switch To VI we will reduce Your Bill I Daily Say No In Last 15 Days I Got more than 5 calls So How Airtel Customer Number And Plans Leak ?

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