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Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Map

The map below depicts the most recent cities worldwide where Vodafone Idea (Vi) users have reported problems and outages. If you are having an issue with Vodafone Idea (Vi), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone Idea (Vi) users affected:

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • wforweb_india
    Mohammad Azim | #WCAsia (@wforweb_india) reported

    @ViCustomerCare I ordered a new Vi SIM more than 30 hours ago, but I still haven't received it. My Order ID is DCHD09062664233. Please check the status and help resolve this issue at the earliest. #Vi #CustomerSupport

  • bottom_bangya
    Bhavya Ruparel (@bottom_bangya) reported

    @ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.

  • i_am_jaideep
    Jaideep Kumar (@i_am_jaideep) reported

    @ViCustomerCare Why only Patna has been 5G services in Bihar Jharkhand Circle, Connectivity is also poor in semi urban and rural areas. Can we have 5G launch in other prominent cities like Ranchi, Jamshedpur, Gaya, Bhagalpur, Darbhanga and Dhanbad in 2026.

  • royykuriann
    Roy Kurian (@royykuriann) reported

    @ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    Recharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare

  • _lowkeylaila
    lailaaa (@_lowkeylaila) reported

    My maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • BkDubey16
    𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported

    Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

  • i_nandita
    nandita (@i_nandita) reported

    @ViCustomerCare I’m getting incorrect bill for my plan. Kindly help.

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • aadilontrack
    Aadil Abbasi 🇮🇳 (@aadilontrack) reported

    @ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G

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